BROTHER HL 800 User Manual

Please read this manual thoroughly before using the printer.  
ꢀꢁꢂꢃꢄꢅꢁꢆꢇ ꢈꢅꢁꢆꢉꢁꢊꢋꢃꢅꢁ  
HL-800/1000 Series  
User’s Guide  
Keep this manual in a convenient place for quick and easy reference at all times.  
CHAPTER 5 MAINTENANCE ..................................................................................... 5–1  
REPLACING THE TONER CARTRIDGE ...................................................................... 5–1  
Cleaning the Printer Exterior....................................................................................... 5–11  
CHAPTER 6 TROUBLESHOOTING........................................................................... 6–1  
Operator Calls................................................................................................................ 6–1  
Setting Up the Printer Hardware.................................................................................... 6–8  
CHAPTER 7 APPENDIX.............................................................................................. A–1  
Printing ......................................................................................................................... A–1  
INDEX ......................................................................................................................Index–1  
Definitions of Warnings, Cautions, and Notes  
The following conventions are used in this User’s Guide:  
Warning  
Indicates warnings that must be observed to prevent possible  
personal injury.  
!
Caution  
Indicates cautions that must be observed to use the printer properly or  
prevent damage to the printer.  
Note  
Indicates notes and useful tips to remember when using the printer.  
To Use the Printer Safely  
Warning  
After you have just used the printer, some internal parts of the  
printer are extremely hot. When you open the top cover of the  
printer, never touch the shaded parts shown in the following  
illustration.  
High Temperature  
Inside the Printer  
Warning  
There are high voltage electrodes inside the printer. Before cleaning  
the printer, make sure to turn off the power switch and unplug the  
power cord from the power outlet.  
Turning off the Switch and Unplugging the Printer  
Shipment of the Printer  
If for any reason you must ship your Printer, carefully package the  
Printer to avoid any damage during transit. It is recommended that you  
save and use the original packaging. The Printer should also be  
adequately insured with the carrier.  
Warning  
When shipping the Printer, the DRUM UNIT assembly including the  
TONER CARTRIDGE must be removed from the Printer and placed in  
the plastic bag. Failure to remove and place it in the plastic bag  
during shipping will cause severe damage to the Printer and will  
VOID THE WARRANTY.  
1 Remove the drum unit.  
2 Place it in the plastic bag and seal the  
bag completely.  
3 Remove the AC cord and the extention  
wire of the paper tray from the printer.  
Re-pack the printer. See  
Chapter 5.  
(For USA & CANADA Only)  
For technical and operational assistance, please call:  
In USA  
1-800-276-7746  
(outside California)  
714-859-9700 Ext. 329 (within California)  
1-800-853-6660  
In CANADA  
514-685-6464  
(within Montreal)  
If you have comments or suggestions, please write us at:  
In USA  
Printer Customer Support  
Brother International Corporation  
15 Musick  
Irvine, CA 92718  
In CANADA  
Brother International Corporation (Canada), Ltd.  
- Marketing Dept.  
1, rue Hôtel de Ville  
Dollard-des-Ormeaux, PQ, Canada H9B 3H6  
BBS  
For downloading drivers from our Bulletin Board Service, call:  
In USA  
In CANADA  
1-888-298-3616  
1-514-685-2040  
Please log on to our BBS with your first name, last name and a four digit  
number for your password. Our BBS supports modem speeds up to 14,400,  
8 bits no parity, 1 stop bit.  
Fax-Back System  
Brother Customer Service has installed an easy to use Fax-Back System so  
you can get instant answers to common technical questions and product  
information for all Brother products. This is available 24 hours a day, 7 days  
a week. You can use the system to send the information to any fax machine,  
not just the one you are calling from.  
Please call 1-800-521-2846 (USA) or 1-800-681-9838 (Canada) and follow  
the voice prompts to receive faxed instructions on how to use the system and  
your index of Fax-Back subjects.  
DEALERS/SERVICE CENTERS (USA only)  
For the name of an authorized dealer or service center, call 1-800-284-4357.  
SERVICE CENTERS (Canada only)  
For service center addresses in Canada, call 1-800-853-6660  
INTERNET ADDRESS  
For technical questions and downloading drivers: http://www.brother.com  
CHAPTER 1  
INTRODUCTION  
ABOUT THE GUIDEBOOKS  
Finding Out How to Use the Printer  
You have two guidebooks for this printer. Read each guidebook in the  
following order:  
1. Read the Quick Setup Guide to set up your printer and to ensure  
proper connection with your computer. It also contains information  
for installing the printer driver, fonts and Remote Printer Console  
Program. (HL-1040/1050 only)  
2. Read this On-line User’s Guide to get information about the  
following.  
• Features and operating environment requirements of your printer –  
Chapter 1  
• Index  
1-1  
 
ABOUT YOUR PRINTER  
Paper Support  
Printer Overview  
Paper Guide  
Top Cover  
Extension Support Wire  
Fig. 1-1 Front View  
RS-422A/RS-232C  
(HL-1040/1050 only)  
ON  
1
2
3
4
5
6
7
8
Parallel Interface Port  
Power Switch  
USB Port (HL-1050 Only)  
Power Cord  
Fig. 1-2 Rear View  
AC Inlet  
Note  
232C Slide Switch and DIP Switches for Serial setting is optionally  
available for the HL-1040/1050 series printers only. Some models may  
have this option pre-installed.  
1-2  
   
System Requirements in Brother Printing Solution for Windows  
Check the following system requirements to setup and operate the printer  
in Brother Printing Solution for Windows:  
IBM PC or compatible with 80486 SX or higher microprocessor  
Parallel interface (or printer port)  
4 MB or more of memory (8 MB recommended)  
10 MB of space available on your hard disk for the printer driver and all  
fonts  
Microsoft Windows 95/98, 3.1/3.11 or Windows NT 4.0  
Caution  
!
The HL-820/1020 printer has been designed specifically for Windows  
95/98, 3.1/3.11 and Windows NT 4.0. It cannot work in a DOS  
environment such as MS-DOS.  
Features  
This printer has the following features:  
High Resolution and Fast Printing Speed  
HL-820 :  
True 600 dots per inch (dpi) with microfine toner and up to 8  
pages per minute (ppm) printing speed (A4 or Letter paper).  
HL-1020 :  
True 600 dots per inch (dpi) with microfine toner and up to 10  
pages per minute (ppm) printing speed (A4 or Letter paper).  
HL-1040 :  
True 600 dots per inch (dpi) with microfine toner and up to 10  
pages per minute (ppm) printing speed (A4 or Letter paper).  
HL-1050 :  
True 600 dots per inch (dpi) and 1200 x 600 dpi for graphics with  
microfine toner and up to 10 pages per minute (ppm) printing  
speed (A4 or Letter paper).  
The printer has a multi-purpose sheet feeder and straight paper path  
mechanism. Using this mechanism, you can load A4, letter, legal, B5,  
A5, A6 and executive sizes of paper, and various types of paper  
including envelopes, organizer paper, and your custom paper size.  
The multi-purpose sheet feeder also allows manual paper loading, so  
you can also use labels and transparencies.  
1-3  
   
Enhanced Printing Performance and User-Friendly Operation for  
Windows®  
The dedicated printer driver and TrueType-compatible fonts for  
Microsoft® Windows 95/98 and Windows 3.1 are available on the floppy  
disk and CD-ROM supplied with your printer. You can easily install  
them into your Windows system using our installer program. The  
driver supports our unique compression mode to enhance printing  
speed in Windows applications and allows you to choose various  
printer settings including toner saving mode, custom paper size, sleep  
mode, gray scale adjustment, resolution and so forth. You can easily  
set these print options through the Printer Setup Menu within the  
Windows Control Panel.  
(For HL-1040/1050 Only)  
Remote Printer Console Program for DOS  
The utility program, Remote Printer Console (RPC), is available on a  
floppy disk supplied with your printer. When you operate your  
computer in the DOS (Disk Operating System) environment, this  
program allows you to easily change the default settings of the printer  
such as fonts, page setup, emulations and so on.  
This program also provides a status monitor program, which is a  
Terminate-and-Stay Resident (TSR) program. It can monitor the  
printer status while running in the background and report the current  
status or errors on your computer screen.  
(For HL-1040/1050 Only)  
Popular Printer Emulation Support  
These printers support the following popular printer emulation modes.  
The HL-1040 supports HP LaserJet IIP, Epson FX-850, and IBM  
Proprinter XL.  
The HL-1050 supports HP LaserJet 6P/6L, Epson FX-850 and IBM  
Proprinter XL. When you use DOS application software or Windows  
version 3.0 or earlier, you can use any of these emulations to operate  
the printer. The printer also supports auto-emulation switching  
between HP and Epson or HP and IBM. If you want to select the  
printer emulation, you can do it using the Remote Printer Console  
Program.  
1-4  
   
Printer Status Monitor with Bi-directional Parallel Interface  
The printer driver can monitor your printer’s status using bi-  
directional parallel communications. A high quality bi-directional  
parallel printer cable is recommended.  
The printer status monitor program can show the current status of  
your printer. When printing, the animated dialog box appears on your  
computer screen to show the current printing process. If an error  
occurs, a dialog box will appear to let you know what to correct. For  
example: when your printer is out of paper, the dialog box will display  
“Paper Empty” and instructions for the proper corrective action.  
(For HL-1050 Only)  
USB Interface  
The Universal Serial Bus Interface is an interface which allows the  
printer to connect to multiple peripheral devices.  
(For HL-1050 Only)  
High Resolution Control & Advanced Photoscale Technology  
High resolution control (HRC) technology provides clear and crisp  
printouts. Use this function to get smooth text print quality.  
Advanced Photoscale Technology enables the printer to print graphics  
in 256 grayscales, producing nearly photographic quality. Use this  
function when you want to print photographic images.  
(For HL-1040/1050 Only)  
An optional Apple Macintosh serial interface is available, which  
allows your printer to be connected to Apple Macintosh computers.  
With this option, you can use your printer with both an IBM PC, or  
compatible, and an Apple Macintosh at the same time. This optional  
interface board can be used as an RS-422A interface for Macintosh or  
an RS-232C serial interface for an IBM PC or compatible.  
Enhanced Memory Management  
The printer provides its own data compression technology in the  
printer hardware and the supplied printer driver software, which can  
automatically compress graphic data and font data efficiently into the  
printer’s memory. You can avoid memory errors and print most full  
page 600 dpi graphic and text data, including larger fonts, with the  
printer’s standard memory.  
1-5  
     
Environment-Friendly  
Economy Printing Mode  
This feature will cut your printing cost by saving toner. It is useful to  
obtain draft copies for proof-reading. You can select from two  
economy modes—25% toner saving and 50% toner saving—through  
the Windows printer driver supplied with your printer.  
When the printer is not used for a certain amount of time, sleep mode  
automatically reduces power consumption. The printer consumes less  
than 13 W when in sleep mode.  
Low Running Cost  
Since the toner cartridge is separate from the drum unit, you need to  
replace only the toner cartridge after approximately 2,400 pages,  
which is cost effective and ecologically friendly. (Some models are  
supplied with a starter toner cartridge which must be replaced  
after 1,000 pages.)  
The actual number of pages printed with each toner cartridge may  
vary depending on your average type of print job.  
1-6  
 
OPERATING AND STORAGE ENVIRONMENT  
Please take note of the following before using the printer.  
Power Supply  
Use the printer within the specified power range.  
AC power: ±10% of the rated power voltage in your country  
Frequency: 50/60 Hz (220 V– 240 V) or 50/60 Hz (110–120 V)  
The power cord, including extensions, should not exceed 5 meters (16.5  
feet).  
Do not share the same power circuit with other high-power appliances,  
particularly an air conditioner, copier, shredder and so on. If it is  
unavoidable that you must use the printer with these appliances, it is  
recommended that you use an isolation transformer or a high-frequency  
noise filter.  
Use a voltage regulator if the power source is not stable.  
Environment  
The printer should be installed near a power outlet, which is easily  
accessible.  
Use the printer only within the following ranges of temperature and  
humidity.  
Ambient temperature: 10°C to 32.5°C (50°F to 90.5°F)  
Ambient humidity:  
20% to 80% (without condensation)  
The printer should be used in a well ventilation room.  
Place the printer on a flat, horizontal surface.  
Keep the printer clean. Do not place the printer in a dusty place.  
Do not place the printer where the ventilation hole of the printer is  
blocked.  
Do not place the printer where it is exposed to direct sunlight. Use a blind  
or a heavy curtain to protect the printer from direct sunlight when the  
printer is unavoidably set up near a window.  
Do not place the printer near devices that contain magnets or generate  
magnetic fields.  
1-7  
   
Do not subject the printer to strong physical shocks or vibrations.  
Do not expose the printer to open flames or salty or corrosive gasses.  
Do not place objects on top of the printer.  
Do not place the printer near an air conditioner.  
Keep the printer horizontal when carrying.  
Do not cover the slots in the top cover.  
1-8  
CHAPTER 2 PAPER HANDLING  
CHAPTER 2  
PAPER HANDLING  
PAPER SPECIFICATIONS  
The printer can handle paper that has the following specifications.  
Paper Type  
Cut sheet  
Paper Size  
A4, Letter, Legal, B5(JIS/ISO), A5, A6, Executive, Custom  
size (70-216 x 127-356 mm, 2.75-8.5 x 5-14 inches)  
DL, C5, COM-10, Monarch, 9” x 12”  
Envelopes  
Organizer  
Day-Timer® J, K, L  
(70-216 x 127-356 mm, 2.75-8.5 x 5-11 inches)  
A4, Letter (70-216 x 127-356 mm, 2.75-8.5 x 5-14 inches)  
Labels and  
Transparencies  
Paper Capacity in Feeder  
Multi-purpose Sheet Feeder:  
A4/Letter paper: Up to 22 mm (0.87 inch) in height (up to the mark)  
Approx. 200 sheets of 75 g/m2 (20 lb.)  
30 sheets of 157 g/m2 (42 lb.) A4/Letter paper  
Legal paper:  
Envelopes, Organizer:10 sheets  
Output Tray:  
Approx. 100 sheets of 75 g/m2 (20 lb.) A4/Letter  
paper  
100 sheets  
Cut Sheet  
Envelope  
Basis Weight  
Caliper  
60 to 157 g/m2  
(16 to 42 lb.)  
75 to 90 g/m2 (20 to 24 lb.)  
single thickness  
0.03 to 0.08 in.  
(0.08 to 0.2 mm)  
0.0033 to 0.0058 in.  
(0.084 to 0.14 mm)  
single thickness  
Moisture Content  
4% to 6% by weight  
4% to 6% by weight  
Recommended paper  
Cut sheet: Xerox 4200  
(in USA) / Xerox 80 Premier Paper (in Europe)  
or equivalent  
Label:  
Avery laser label or equivalent  
Transparency: 3M CG3300 or equivalent  
2-1  
 
USER’S GUIDE  
Remarks  
It is recommended that you test paper, especially special sizes and types  
of paper and heavy paper, on this printer before purchasing large  
quantities.  
Avoid using coated paper, such as vinyl coated paper.  
Avoid using preprinted or highly textured paper.  
Use a recommended type of paper, especially plain paper and  
transparencies, for optimum printing. For more information on paper  
specifications, consult your nearest authorized sales representative or the  
place you purchased your printer.  
If the paper has problems feeding from the multi-purpose sheet feeder,  
use the manual feed slot and try again.  
Use neutral paper. Do not use acid paper to avoid any damage to the  
printer drum unit.  
You can use recycled paper in this printer.  
Make sure to select the appropriate media type in the printer driver for  
optimum printing.  
The print quality might be degraded or the life of drum unit might be  
shortened with the following usage.  
ꢀꢁ Using paper with narrower width than A4/Letter continuously  
ꢀꢁ Using the printer for a special job (i.e. printing of name cards etc.)  
Cut Sheet  
We recommend you use long-grained paper for the best print quality.  
If you are using short-grained paper, it could be the cause of paper jams.  
Labels / Transparencies  
Avoid feeding labels with carrier sheets exposed, or your printer will be  
damaged.  
We recommend you use label or transparencies which are designed for  
use in laser printers.  
2-2  
CHAPTER 2 PAPER HANDLING  
Special Paper  
Before using paper with holes such as organizer sheets, you must fan the  
stack well to avoid paper jams and misfeeds.  
Do not use organizer sheets that are stuck together. The paste used might  
cause damage to the printer.  
Before using any paper, make sure that it is not curled. If it is, you should  
straighten the paper as much as possible. Feeding curled paper can cause  
paper jams and misfeeds.  
Fig. 2-1 Fan the Paper and  
Straighten the Paper  
The printer can handle 9” width paper. However, you may get stains on  
the paper outside 8.5” width or on the back of the paper.  
If different types of paper are loaded at the same time in the feeder, it  
may cause paper jams or mis-feeds.  
2-3  
USER’S GUIDE  
Envelopes  
The following types of envelopes are not recommended for use.  
Damaged, curled, wrinkled, or irregularly shaped envelopes  
Extremely shiny or highly textured envelopes  
Envelopes with clasps  
Envelopes with self-adhesive closures  
Envelopes of baggy construction  
Envelopes not sharply creased  
Embossed envelopes  
Envelopes already printed by a laser printer  
Envelopes pre-printed on the inside  
Envelopes that cannot be arranged uniformly when placed in a pile  
Fig. 2-2 Envelopes  
Printable Area The figure below shows the physically printable area.  
(Except 9”x12” envelope)  
Unprintable area  
Approximately 4 mm(0.16 inch) for any sizes of paper  
Fig. 2-3 Printable Area  
2-4  
   
CHAPTER 2 PAPER HANDLING  
MULTI-PURPOSE SHEET FEEDER  
The printer has a multi-purpose sheet feeder that can feed plain paper,  
envelopes, transparencies and organizer paper.  
To use the multi-purpose sheet feeder, follow these steps:  
1. Make sure that you have selected the proper paper source, paper size,  
media type and orientation.  
Note  
You may select the proper paper source, paper size, and orientation in  
your application software.  
If your application software does not support your custom paper size,  
select the next paper size up that is closest but larger than the custom  
size. Then adjust the print area by changing the right and left margins  
in your application software.  
2. Make sure that the multi-purpose sheet feeder contains the selected  
size of paper in the selected orientation. If necessary, change the paper  
in the feeder.  
3. Send your file or document to the printer.  
When the printer receives data, it begins the print process by loading  
paper from the multi-purpose sheet feeder. If the printer is in sleep  
mode when it receives data, it will wake up and start the printing  
process automatically.  
2-5  
 
USER’S GUIDE  
Loading Paper into the Feeder  
To load paper into the feeder, follow these steps.  
1. Open the multi-purpose sheet feeder by gently pulling the lid forward  
towards you. ( )  
2. Load paper into the multi-purpose sheet feeder with the printing  
surface face down. ( )  
Caution  
!
The feeder can hold up to 200 sheets of plain paper (75 g/m2, 20 lb.).  
If you load too many sheets, paper jams could occur.  
Make sure that the paper is stacked below the mark.  
If there is still some paper in the feeder, you must first remove it, put  
it together with the new paper and then insert the stack in the feeder.  
Fig. 2-4 Opening the Feeder and  
Loading Paper or Envelopes in the Feeder  
Note  
If you load envelopes in the feeder, make sure they are inserted in the  
direction shown above.  
2-6  
 
CHAPTER 2 PAPER HANDLING  
3. Move the paper guide to the paper width. ( )  
Caution  
!
Failure to set the paper guide to the paper size may cause paper skew or  
jams.  
4. Close the multi-purpose sheet feeder. ( )  
Fig. 2-5 Moving the Paper Guide  
and Closing the Feeder  
Note  
If the multi-purpose sheet feeder runs out of paper when you try to print,  
the Alarm and Paper lamps blink to alert you to a paper empty error.  
You have to load paper in the feeder and push the panel switch to cancel  
the alarm and continue printing. If paper jams in the printer, the Alarm  
and Paper lamps also blink. If the error is a paper jam, clear it referring  
2-7  
USER’S GUIDE  
Two Side Printing (Manual Duplexing)  
The supplied printer driver for Windows 95/98 or Windows 3.1 enables  
manual duplex printing. For more information about settings, see the help  
text in the printer driver.  
The printer prints all the even numbered pages on one side of the paper  
first, and then prints all the odd pages on the reverse side of the paper.  
When you have finished printing the even numbered sides of the paper,  
the driver instructs you to re-insert the paper by a pop-up message on the  
computer screen. Follow the instructions on how to reinsert the paper.  
Note  
Before re-inserting the sheets, you have to straighten them, or you will  
get paper errors.  
The use of very thin or very thick paper is not recommended.  
If you encounter a double feeding error, we recommend that you hold  
all sheets of paper except the front sheet while the paper is feeding.  
Fig. 2-6 Notes for Manual Duplexing  
Note  
When you use the Manual Duplex function, it is possible that paper jams  
may occur or print quality might not be satisfactory.  
2-8  
   
CHAPTER 2 PAPER HANDLING  
MANUAL FEED SLOT  
The multi-purpose sheet feeder also has a manual feed slot. You can  
manually load paper sheet by sheet from this slot. You do not need to  
remove paper from the multi-purpose sheet feeder when using the manual  
feed slot.  
When you load one sheet of paper manually:  
You do not need to choose manual feed in the Setup dialog box of  
your printer driver. Holding the selected size of paper in the selected  
orientation (Portrait or Landscape), place the side of the paper you  
wish to print on face down into the manual feed slot. Align the paper  
at the center of the manual feed slot, and be sure to insert it all the  
way until the top edge of the paper (or envelope) strikes the bottom of  
the manual feed slot to avoid paper mis-feeding. ( ) Move the  
paper guide of the manual feed slot to the paper width you are using. ()  
Fig. 2-7 Moving the Paper Guide  
When you load more than one sheet of paper manually:  
Open the Setup dialog box of the supplied Windows printer driver and  
choose Manual Feed in the Paper Source section. Follow the above  
instructions to load the first page. The printer automatically starts  
printing. After the first page is printed, the dialog box appears and  
prompts you to load the next page. Load a sheet and choose OK to  
resume printing. Repeat these steps until you have finished printing all  
the pages.  
Caution  
!
If bi-directional communication is not operational between the printer and  
the computer, such as when the printer is shared on a network, the dialog  
box will not appear to load the next page. Manual paper feeding is not  
recommended when your printer is attached to a network.  
2-9  
 
USER’S GUIDE  
Note  
Insert paper firmly into the manual feed slot.  
Be sure to load sheet by sheet when using the manual feed slot.  
2-10  
CHAPTER 2 PAPER HANDLING  
OUTPUT TRAY AND PAPER SUPPORT WIRE  
The printer ejects paper with printed surfaces face down into the output  
tray at the front of the printer.  
When the output tray is closed, the ejected paper comes out sheet by sheet  
through the slit at the front. When you open the tray, sheets can be  
stacked on the tray.  
Follow these steps to open the output tray:  
1. Pull the top of the tray down ( ).  
2. Extend the extension support wire ().  
Fig. 2-8 Opening the Output Tray and  
Extending the Extension Support Wire  
You can stack up to 100 sheets in the output tray.  
Caution  
!
When you use transparencies, remove each sheet immediately after  
printing. Stacking sheets may cause paper curled or paper jam.  
Continuous printing with the output tray closed may cause  
condensation inside the output tray.  
2-11  
 
CHAPTER 3 CONTROL PANEL  
CHAPTER 3  
CONTROL PANEL  
LAMPS AND SWITCH  
This section refers to the following lamps and switch on the printer  
control panel.  
Drum  
Alarm  
Ready  
Paper  
Data  
Toner  
Fig. 3-1 Lamps and Switch on Control Panel  
Note  
When the power switch is off or the printer is in sleep mode, all lamps  
including the Ready lamp are off.  
Ready (Paper) Lamp  
The Ready lamp indicates the current status of the printer.  
Lamp  
Off  
Printer status  
The power switch is off or the printer is in sleep  
mode. If the printer is in sleep mode, it will wake  
up automatically when it receives data or you  
press the control panel switch.  
The printer is warming up.  
(Blinking at 1 second intervals)  
Blinking  
❍↔ ●  
The printer is cooling down and stops printing  
until the printers internal temperature lowers.  
(Blinking at 2 seconds intervals)  
Blinking  
❍↔ ●  
The printer is ready to print.  
On  
This lamp also works as the Paper lamp with the Alarm lamp. They  
blink simultaneously to indicate a paper error. See “Operator Calls”  
3-1  
     
USER’S GUIDE  
Data (Toner) Lamp  
The Data lamp indicates the current status of the print data process.  
Lamp  
Printer status  
The printer has no print data.  
Off  
The printer is receiving data from the computer or  
the printer is processing data in memory.  
Blinking  
❍↔ ●  
On  
Print data remains in the printer memory. If the  
Data lamp is on for a long period of time and  
nothing has printed, you need to press the switch  
to print the remaining data.  
This lamp also works as the Toner lamp with the Alarm lamp. They  
blink simultaneously to indicate a toner error. See “REPLACING THE  
Drum Lamp  
The Drum lamp indicates the drum unit is nearly at the end of its life.  
Lamp  
Off  
Printer status  
The drum unit can be used.  
The drum unit is nearly at the end of its life.  
Installing a new drum unit turns off this lamp. See  
On  
Alarm Lamp  
The Alarm lamp blinks to indicate a printer error status such as “COVER  
OPEN” and “MEMORY FULL.” If any other error occurs, the printer  
indicates the error by blinking the Alarm lamp with another lamp or by  
printing an error report.  
Note  
The Ready, Data and Drum lamps are used to indicate printer errors  
3-2  
   
CHAPTER 3 CONTROL PANEL  
Switch  
This switch will be used for the following purpose depending on the  
situation.  
Cancel printing  
If you press the switch during printing, the printer immediately stops  
printing and ejects the paper.  
Wake-up  
If the printer is in sleep mode, pressing the switch wakes it up into the  
ready state.  
Form Feed  
If the Data lamp is on, press the switch. The printer prints any data  
remaining in the printer memory: this operation is called “Form Feed.”  
Error Recovery  
If an error occurs, the printer will recover from some errors  
automatically. If the error does not clear automatically, press the switch  
to clear the error and continue printer operation.  
Other Control Features  
The printer has the following useful features:  
Sleep Mode  
When the printer does not receive data for a certain period of time (time-  
out), it enters sleep mode. Sleep mode acts as though the printer was  
turned off. The default time-out is 5 minutes. While the printer is in sleep  
mode, all the lamps are off and it is as if it was turned off, but the printer  
can still receive data from the computer. Receiving a print file or  
document automatically wakes up the printer to start printing. Pressing  
the switch also wakes up the printer.  
Note  
When the printer goes into sleep mode, the fan will not stop until the  
printer engine has cooled down.  
Sleep mode allows the print engine to cool, so the temperature of your  
room and how long the printer has been in sleep mode affects the  
warm-up time. This warm-up time can take up to 30 seconds. The  
Ready lamp blinks to indicate that the printer is warming up.  
You can change the time out for the sleep mode with the supplied  
printer driver (all models) or Remote Printer Console program (HL-  
1040/1050 only). Refer to the Help section in the printer driver or  
RPC program for more information about the sleep mode setting.  
3-3  
   
USER’S GUIDE  
Test Print Mode  
The printer has the following test print mode. Follow these steps:  
1. Make sure that the top cover is closed.  
2. Hold down the switch and turn on the power switch. Keep the  
switch depressed until the Drum lamp comes on.  
The Drum lamp lights to indicate that the printer is in the test print  
mode.  
3. Press the switch again to execute the test print or hold down the  
switch to select another option and release the switch to execute the  
selected option.  
The test print mode varies depending upon the printer model as  
follows:  
Lamp Lit  
Choice  
Function  
Drum  
Test sample page  
The printer prints a test sample page.  
The printer returns to the ready status after  
printing.  
Alarm  
Print Config & Print The printer prints the current configuration of  
Fonts I  
the printer and a list of the internal fonts.  
The printer returns to the ready status after  
printing. (HL-1040/1050 only)  
Ready  
Data  
Factory Reset  
The printer is restored to the factory setting and  
permanent fonts and macros are cleared.  
The printer returns to the ready status after  
printing. (HL-1040/1050 only)  
Hex Dump Print  
The printer can print data as hexadecimal values,  
so that you can check data errors and problems.  
To exit from this mode, you have to turn off the  
printer. (HL-1040/1050 only)  
3-4  
   
CHAPTER 4 OPTIONS  
CHAPTER 4  
OPTIONS  
SERIAL INTERFACE BOARD RS-100M (For HL-1040/1050  
Only)  
To connect the printer to a DOS computer with a serial interface or to an  
Apple Macintosh computer, you need to install the optional serial  
interface board. When you have installed the serial interface board, you  
can share the printer between two computers (two IBM compatible PCs  
or one IBM compatible PC and one Apple Macintosh) using the parallel  
and serial interfaces at the same time. Automatic interface selection is a  
standard feature.  
Note  
The serial interface board for this printer is optional, but in some  
countries the serial interface board may have been installed by either  
the factory or dealer.  
The serial interface for Apple Macintosh (RS-422A) will only print at  
300 dpi.  
The serial interface board is installed onto the main controller board  
inside the printer. For the details about installation, see the instruction  
guide which was provided with the serial interface board.  
Selecting the RS-422A (Apple) or RS-232C (IBM) Serial Interface  
Note  
This section is only for printer models which have had the serial interface  
installed.  
Caution  
!
Be sure to select the serial interface type to match your computer as  
follows:  
For Apple Macintosh computers: you should not have to change any  
settings because the Apple (RS-422A) setting is factory selected  
(default).  
For IBM compatible PCs you should move the switch to the IBM  
(RS-232C) setting.  
If you are using an Apple Macintosh on the RS-422A port and an  
IBM compatible PC on the parallel port, it is not necessary to make  
any changes to the switch setting.  
4-1  
   
USER’S GUIDE  
If necessary, select the interface type as follows:  
1. Make sure that the printer is in the off-line state.  
2. Select the RS-422A(Apple) or RS-232C(IBM) interface by changing  
the serial interface slide switch to the right for IBM(RS-232C) or to  
the left side for Apple(RS-422A).  
Fig. 4-1 Selecting the RS-422A (Apple) or RS-232C (IBM) Serial Interface  
Setting the Serial Interface Parameters  
Note  
This section is only for printer models which have had the serial interface  
installed.  
Caution  
!
Be sure to set the parameters to match your computer as follows:  
Never change the RS-422A parameters for Apple Macintosh  
computers. Because the RS-422A parameters have been correctly set  
at the factory for Apple Macintosh computers, you do not need to  
change the settings. You may skip this section. If you change  
parameters for the RS-232C serial interface and you switch back to  
RS-422A for Apple Macintosh computers, be sure to restore the  
parameters to the factory settings.  
Set the RS-232C parameters to match your computer. You can set  
serial settings in several different places, within your DOS  
application, within the Windows Printer Icon (for Windows  
application software only), or within your AUTOEXEC.BAT file  
using MODE commands. For information on serial interface  
parameters, see the user’s guide of your computer or software.  
4-2  
   
CHAPTER 4 OPTIONS  
If necessary, set the serial interface parameters as follow:  
1. Make sure that the printer is in the off-line state.  
2. Set the serial interface parameters by moving up (on) or down (off)  
the selectors of the dual in-line package (DIP) switch.  
ON  
1 2 3 4 5 6 7 8  
Fig. 4-2 Setting the Serial Interface Parameters  
Table 1: Serial Interface Parameters Settings  
Selector  
Parameters  
Baud Rate  
Baud Rate  
Data Length  
Stop Bit  
Parity  
Parity  
Protocol  
Robust Xon  
On (up)  
Off (down)  
1
2
3
4
5
6
7
8
See Table 2. —  
See Table 2. —  
7 bits  
2 bits  
See Table 3. —  
See Table 3. —  
8 bits  
1 bit  
Xon/Xoff + DTR  
On  
DTR only  
Off  
Table 2: Baud Rate Settings  
Selector 1  
Off  
Selector 2  
Off  
For RS-422A  
57600  
For RS-232C  
9600  
On  
Off  
9600  
4800  
Off  
On  
1200  
1200  
On  
On  
19200  
19200  
4-3  
 
USER’S GUIDE  
Table 3: Parity Settings  
Selector 5  
On  
Selector 6  
On  
Parity  
Odd  
On  
Off  
Off  
Even  
None  
Note  
The factory settings are indicated in bold.  
If the robust Xon setting is turned on with selector 8, the printer sends  
Xon signals at one second intervals to the connected computer until it  
receives data. It is effective only if selector 7 is set to the On position  
for the Xon/Xoff plus DTR setting.  
Connecting the Serial Interface Cable  
Note  
This section is only for printer models which have had the serial interface  
installed.  
You need a serial interface cable with an 8-pin, DIN-type connector to  
connect your printer and computer.  
Note  
Consult your dealer for a serial interface cable.  
If you are a Macintosh user, you can easily find the necessary cable at  
a local computer store. Look for Apple serial cables labeled as  
“Macintosh to ImageWriter II or “Macintosh to Personal  
LaserWriter 300” or the “Apple System Peripheral 8 Cable”. Do not  
purchase a serial cable labeled as “Straight-through” or  
“LocalTalk.”  
If you are a PC user, you need to purchase a special serial cable from  
your dealer. If you have a 9-pin connector on your computer, look for  
a cable labeled “IBM AT to ImageWriter II” cable. If you have a 25-  
pin connector, look for a cable labeled “DB25 to ImageWriter II.”  
These cables most likely would be found in the Apple Macintosh  
section at your computer dealer. For more information about the  
interface specification, consult your dealer.  
4-4  
   
CHAPTER 4 OPTIONS  
You can connect a parallel and a serial interface cable at the same time.  
The auto interface selection function allows you to share the printer with  
two computers. To do this, connect the parallel interface cable and then  
connect the serial interface cable as follows:  
1. Make sure that the power switch is turned off.  
Caution  
!
Be sure to turn off the power switch before connecting or disconnecting  
the interface cables, or the printer may be damaged.  
2. Insert and secure the parallel interface connector into the parallel  
interface port of your printer.  
3. Insert and secure the serial interface connector into the serial interface  
port of your printer.  
4. Turn on the power switch.  
4-5  
USER’S GUIDE  
ADDITIONAL MEMORY (HL-1050 Only)  
The HL-820/1020/1040 printers have 2 Mbyte of standard memory and  
additional memory cannot be fitted.  
The HL-1050 printer has 4 Mbyte of standard memory and a slot for  
optional additional memory. The memory can be expanded up to 36  
Mbytes total by installing a commercially available single in-line memory  
module (SIMM).  
Note  
The HL-820/1020/1040 machine memory cannot be expanded.  
Additional memory is useful and may be necessary if you are using the  
Page Protection function.  
Minimum Memory Recommendation (including resident memory)  
Page Protect = AUTO or Off  
300 dpi  
2 MB  
2 MB  
600 dpi  
2 MB  
2 MB  
Letter/A4  
Legal  
Page Protect = Letter, A4, or Legal  
300 dpi  
2 MB  
3 MB  
600 dpi  
6 MB  
6 MB  
Letter/A4  
Legal  
The following types of SIMM are recommended and can be installed:  
1 Mbyte  
2 Mbytes  
4 Mbytes  
8 Mbytes  
HITACHI HB56D25632B-6A, -7A  
HITACHI HB56D51232B-6A, -7A  
HITACHI HB56A132BV-7A, -7AL, -7B, -7BL  
HITACHI HB56A232BT-7A, -7AL, -7B, -7BL  
16 Mbytes HITACHI HB56A432BR-6A, -7A  
32 Mbytes HITACHI HB56A832BS-6A, -7A  
This printer can accept memory SIMMS with the following  
specifications:  
Speed  
60 nsec - 80 nsec  
72 pin  
35.00 mm (1.38”) or less  
32 bit or 36 bit  
Pin Type  
Height  
Output  
4-6  
 
CHAPTER 4 OPTIONS  
Note  
The HL-1050 can also support DIB graphics with a resolution of 1200 x  
600 dpi under Windows 95/98/3.1 with the supplied printer driver.  
We recommend to expand the printer memory to avoid any memory full  
error.  
Note  
The printer has only one slot for a SIMM upgrade. If you want to increase  
your printer memory again after you have already installed a SIMM  
module into the slot, you will need to remove the previously installed  
SIMM first. For example if you had previously increased the printer  
memory from the standard 4MB to 12MB by adding an 8MB SIMM and  
you wish to increase your total memory to 36 MB, you need to remove  
the installed 8MB SIMM and install a new 32MB SIMM into the printer.  
Installing the SIMM  
To install the SIMM, follow these steps:  
1. Turn off the power switch and unplug the AC cord from the AC  
outlet. Disconnect the interface cable (printer cable) from the printer.  
Fig.  
Unplug the AC Cord  
4-3  
and Disconnect the Interface Cable  
Caution  
!
Be sure to turn off the power switch and unplug the AC cord to the  
printer before installing or removing the SIMM to/from the main  
controller board.  
4-7  
USER’S GUIDE  
2. Unscrew the screws securing the rear plate of the main controller  
board to the printer and pull out the main controller board.  
Fig.  
Removing the Main Controller Board  
4-4  
3. Unpack the SIMM and hold it by its edge.  
Caution  
!
SIMM boards may be damaged by even a small amount of static  
electricity. Do not touch the memory chips or the board surface. When  
handling the board and before installing or removing it, wear an antistatic  
wrist strap, or frequently touch the surface of the antistatic package or  
bare metal on the printer.  
4. Install the SIMM into the slot and push it gently towares the vertical  
until it clicks into place.  
Fig.  
Install the SIMM  
4-5  
4-8  
CHAPTER 4 OPTIONS  
5. Install the main controller board into the printer by sliding it into the  
guide rails.  
6. Secure the main controller board with the four screws.  
7. Reconnect the interface cable (printer cable) from your computer.  
Plug the power cord into the AC outlet and turn on the power switch.  
8. To check that the SIMM is installed correctly, you may perform a Test  
Print “Print Configuration” which will print the current total memory  
size.  
4-9  
CHAPTER 5 MAINTENANCE  
CHAPTER 5  
MAINTENANCE  
REPLACING THE TONER CARTRIDGE  
The printer can print approximately 2,400 pages (5% coverage:  
A4/Letter) with one toner cartridge. When the toner cartridge is running  
low, the Alarm and Data (Toner) lamps blink once every 5 seconds to  
indicate toner low. Initially, some models are supplied with a starter  
toner cartridge which must be replaced after 1,000 pages.  
Note  
Actual page count will vary depending on your average document  
type. (i.e.: standard letter, detailed graphics, etc.)  
It is recommended that you always keep a new toner cartridge ready  
for use for when you get the toner low warning.  
Discard the used toner cartridge according to local regulations. If you  
are not sure of them, consult your local dealer. Be sure to seal up the  
toner cartridge tightly so that toner powder does not spill out of the  
cartridge. Do not discard used toner cartridges together with domestic  
rubbish.  
It is recommended that you clean the printer when you replace the  
Drum  
Alarm  
Ready  
Paper  
Data  
Toner  
Fig. 5-1 Toner Low and Empty Indication  
Caution  
!
You may print approximately 100 pages after the first toner low  
indication. Both Alarm and Data (Toner) lamps will blink continuously  
to indicate that the toner is empty. Once this indication appears, your  
printer cannot resume printing until you have installed a new toner  
cartridge.  
5-1  
   
USER’S GUIDE  
Caution  
!
Keep the drum unit level after removing the toner cartridge, to avoid  
possible toner spill or scatter.  
Follow these steps to replace the toner cartridge:  
1. Open the top cover towards you. Remove the drum unit by holding  
each side of the drum and gently lifting the drum forwards towards  
you.  
Fig. 5-2 Removing the Drum Unit  
Note  
It is recommended to put the drum unit on a piece of disposable paper or  
cloth in case of accidental toner spill or scatter.  
5-2  
CHAPTER 5 MAINTENANCE  
Warning  
After you have just used the printer, some internal parts of the  
printer are extremely hot. When you open the top cover of the  
printer, never touch the shaded parts shown in the following  
illustration.  
High Temperature  
Fig. 5-3 Inside the Printer  
2. Gently turn the lever on the toner cartridge forward until it stops.  
Note  
The toner cartridge cannot be removed unless the shutter is completely  
closed by turning the lever fully to the front.  
Fig. 5-4 Turning the Lever to Close the Shutter  
5-3  
USER’S GUIDE  
3. Remove the old toner cartridge from the drum unit by pulling it out  
gently.  
Fig. 5-5 Removing the Old Toner Cartridge  
Caution  
!
Handle the toner cartridge carefully. If toner scatters on your hands or  
clothes, wipe or wash it off with cold water immediately.  
4. Unpack the new toner cartridge, gently shake it five or six times and  
then remove the protective part.  
Caution  
!
Only unpack the toner cartridge immediately before installing it into  
the printer. If toner cartridges are left unpacked for a long period of  
time, the toner life is shortened.  
You can only use a Brother genuine toner cartridge (TN-300  
series) which is specially formulated to ensure top print quality.  
Using another brand of toner cartridge could void your printer’s  
warranty.  
Fig. 5-6 Shaking the Toner Cartridge  
and Remove the Protective Part  
5-4  
CHAPTER 5 MAINTENANCE  
5. Install the new toner cartridge into the right hand side of the drum  
unit. Make sure that the toner cartridge guide bar is exactly aligned  
with the guide slot in the drum unit and pushed fully home into the  
drum unit to ensure that the toner cartridge and the drum unit fit  
together correctly.  
Fig. 5-7 Installing the Toner Cartridge  
into the Drum Unit  
6. Gently turn the lever on the toner cartridge backward until it stops.  
Fig. 5-8 Turning the Lever to Open the Shutter  
7. Turn the drum unit upside down gently.  
5-5  
USER’S GUIDE  
8. Clean the primary corona wire inside the drum unit by gently sliding  
the blue tab to the right and left several times.  
Home Position ()  
Fig. 5-9 Cleaning the Primary Corona Wire  
9. Re-install the drum unit into the printer and close the top cover.  
Fig. 5-10 Close the top cover  
5-6  
CHAPTER 5 MAINTENANCE  
REPLACING THE DRUM UNIT  
The printer uses a drum unit to create the print images on paper. If the  
Drum lamp is on, it indicates the drum unit is nearly at the end of its life.  
We recommend you prepare a new drum unit to replace the current one.  
Even if the Drum lamp is on, you may be able to continue to print  
without replacing the drum unit for a while. If there is a noticeable  
deterioration in the output print quality even before the Drum lamp  
lights, then the drum unit should be replaced.  
Drum  
Alarm  
Ready  
Paper  
Data  
Toner  
Fig. 5-11 Drum Unit Nearly at the End of its Life  
Caution  
!
When removing the drum unit, handle it carefully as it may contain  
toner.  
You should clean the printer when you replace the drum unit. See  
Note  
The drum unit is a consumable, and it is necessary to replace it  
periodically.  
There are many factors that determine the actual drum life, such as  
temperature, humidity, type of paper and toner that you use, the number  
of pages per print job, etc.. The drum life is estimated at approximately  
20,000 pages at 20 pages per job and 8,000 pages at 1 page per job. The  
actual number of pages that your drum will print may be significantly less  
than these estimates. Because we have no control over the many factors  
that determine the actual drum life, we cannot guarantee a minimum  
number of pages that will be printed by your drum.  
For best performance, use only genuine Brother toner, and the product  
should only be used in a clean, dust-free environment with adequate  
ventilation.  
5-7  
   
USER’S GUIDE  
Follow these steps to replace the drum unit:  
1. Open the top cover towards you. Remove the old drum unit.  
Fig. 5-12 Removing the Drum Unit  
Warning  
After you have just used the printer, some internal parts of the  
printer are extremely hot. When you open the top cover of the  
printer, never touch the shaded parts shown in the following  
illustration.  
High Temperature  
Fig. 5-13 Inside the Printer  
2. Remove the toner cartridge from the drum unit and keep it in a safe  
place. For more information, see “REPLACING THE TONER  
Note  
Discard the used drum unit according to local regulations. If you are  
not sure of them, consult your local dealer/retailer. Be sure to seal up  
the drum unit tightly so that toner powder does not spill out of the  
unit. Do not discard used drum units together with domestic rubbish.  
It is recommended to put the drum unit on a piece of disposable paper  
or cloth in case of accidental toner spill or scatter.  
5-8  
CHAPTER 5 MAINTENANCE  
Fig. 5-14 Removing the Toner Cartridge  
3. Unpack the drum unit and gently shake it five or six times  
horizontally.  
Fig. 5-15 Shaking the Drum Unit  
Caution  
Do not remove the starter sheet.  
!
Starter Sheet  
Fig. 5-16 Do Not Remove the Starter Sheet  
Only unpack a drum unit immediately before installing it into the  
printer. If an unpacked drum unit is subjected to excessive direct  
sunlight or room light, the unit may be damaged.  
Handle the toner cartridge and the drum unit carefully as it contains  
toner. If toner scatters and your hands or clothes get dirty, wipe or  
wash it off with cold water immediately.  
5-9  
 
USER’S GUIDE  
4. Install the toner cartridge into the new drum unit. For more  
5. Install the new drum unit into the printer.  
Fig. 5-17 Installing the Drum Unit  
6. Close the top cover.  
7. The printer automatically ejects the starter sheet. Ejecting this sheet  
resets the drum life alarm.  
Starter Sheet  
Fig. 5-18 Ejecting the Starter Sheet  
5-10  
CHAPTER 5 MAINTENANCE  
CLEANING THE PRINTER  
Clean the printer exterior and interior periodically. If printed pages get  
stained with toner, clean the printer interior and drum unit.  
Cleaning the Printer Exterior  
Clean the printer exterior as follows:  
1. Turn off the power switch and unplug the power cord.  
Warning  
There are high voltage electrodes inside the printer. Before cleaning  
the printer, make sure to turn off the power switch and unplug the  
power cord from the power outlet  
Fig. 5-19 Turning off the Switch and Unplugging  
2. Remove the paper in the multi-purpose sheet feeder.  
3. Use a damp cloth for cleaning.  
Caution  
!
Use water or neutral detergents for cleaning. Cleaning with volatile  
liquids such as thinners or benzene will damage the surface of the printer.  
4. Wipe dirt and dust away from the printer exterior and feeder with a  
cloth.  
5. Load paper into the multi-purpose sheet feeder, and plug in the power  
cord.  
5-11  
 
USER’S GUIDE  
Cleaning the Printer Interior and Drum Unit  
Clean the printer interior and the drum unit as follows:  
1. Turn off the power switch and unplug the power cord.  
Warning  
There are high voltage electrodes inside the printer. Before cleaning  
the printer, make sure to turn off the power switch and unplug the  
power cord from the outlet.  
Fig. 5-20 Turning off the Switch and Unplugging  
2. Open the top cover of the printer.  
3. Take the drum unit out of the printer and put it aside.  
Warning  
After you have just used the printer, some internal parts of the  
printer are extremely hot. When you open the top cover of the  
printer, never touch the shaded parts shown in the following  
illustration.  
High Temperature  
Fig. 5-21 Inside the Printer  
5-12  
   
USER’S GUIDE  
4. Gently wipe the scanner window with a soft dry cloth.  
Scanner Window  
Fig. 5-22 Cleaning the Scanner Window  
Caution  
!
Do not touch the scanner window with your fingers.  
Do not wipe the scanner window with cleaning alcohol (isopropyl).  
5. Turn the drum unit upside down carefully.  
Caution  
!
Handle the drum unit carefully as it contains toner. If toner scatters and  
your hands or cloths get dirty, wipe or wash it off with cold water  
immediately.  
Note  
It is recommended to put the drum unit on a piece of disposable paper or  
cloth in case of accidental toner spill or scatter.  
5-14  
 
USER’S GUIDE  
6. Clean the primary corona wire inside the drum unit by gently sliding  
the tab to the right and left several times.  
Home Position ()  
Fig. 5-23 Cleaning the Primary Corona Wire  
7. Return the tab to the home position (mark position) before  
reinstalling the drum unit.  
Caution  
!
Be sure to position the tab at the home position, or printed pages may  
have vertical stripes.  
8. Install the drum unit into the printer.  
9. Close the top cover.  
10. Plug in the power cord and turn on the power switch.  
5-14  
 
CHAPTER 5 MAINTENANCE  
RE-PACKING THE PRINTER  
Caution  
!
Whenever you transport the printer, use the packing materials which are  
provided with your printer. Also, follow the steps below to re-pack the  
printer, or the printer may be damaged which will void the printer’s  
warranty.  
1. Turn off the power switch and unplug the printer from the AC outlet.  
Remove the AC cord and the extention wire of the paper tray from the  
printer.  
2. Open the top cover.  
3. Remove the drum unit assembly, referring to the previous section.  
Note  
Remove the drum unit assembly with the toner cartridge included.  
Fig. 5-24 Removing the Drum Unit Assembly  
5-15  
   
USER’S GUIDE  
4. Place the drum unit assembly in the plastic bag and seal the bag  
completely.  
Fig. 5-25 Placing the Drum Unit in the Plastic Bag  
5. Close the top cover, the extension wire, and the output tray.  
6. Wrap the printer in the plastic bag and place it in the original carton  
box with the original Styrofoam packing material.  
7. Place any documents (manual and any documentation describing the  
reason for repacking the printer) and the drum unit assembly in the  
carton box as shown below.  
8. Close the carton box and tape it.  
Drum Unit  
Including Toner  
Cartridge  
Manuals  
Printer  
Carton  
Fig. 5-26 Repacking the Printer  
5-16  
CHAPTER 6 TROUBLESHOOTING  
CHAPTER 6  
TROUBLESHOOTING  
ALARM INDICATIONS AT A GLANCE  
Operator Calls  
If a recoverable error occurs, the printer indicates an ‘operator call’ by  
blinking the Alarm lamp and any of the following lamps.  
Find the error and take the proper action to correct it. The printer  
automatically recovers from most errors, but you may need to reset the  
printer with the panel switch as described below.  
Blinking Lamp  
Paper ❍↔ ●  
Alarm❍↔ ●  
Error  
Action  
Paper jam  
Clear the paper jam referring to the next section  
“PAPER JAMS” and press the panel switch if  
the printer does not automatically resume printing.  
Paper empty Load paper in the printer referring to Chapter 2  
and press the panel switch.  
Misfeed  
Reinstall the paper and press the panel switch.  
Toner low  
Indicates that the printer has approximately 100  
pages of printing left before the toner cartridge is  
empty. Prepare a new toner cartridge.  
Toner ❍↔ ●  
Alarm❍↔ ●  
(every 5 seconds)  
Toner Empty Replace the toner cartridge with a new one  
Toner ❍↔ ●  
Alarm❍↔ ●  
(Fast blinking)  
6-1  
   
USER’S GUIDE  
For errors shown below, the printer indicates an operator call by blinking  
the Alarm lamp. If you use the printer with the supplied Windows driver,  
the status monitor will appear to indicate the error on your computer  
screen. The HL-1040/1050 printer also prints some error messages on  
paper.  
Error  
Action  
Close the top cover of the printer.  
COVER OPEN  
Press the panel switch to print the data remaining in the  
printer.  
PRINT OVERRUN  
If you use the supplied Windows driver, try again after  
turning on Error Recovery in the PRINT menu of your  
application software, (Refer to Help section in Windows  
printer driver for the details.)  
For HL-1050 only  
Expand the printer memory with an optional memory  
board and set page protection to ON by using the suuplied  
Windows driver or RPC program.  
For HL-1050 only  
Change the following settings in the supplied Windows  
driver and try again. The best combination of the settngs  
below will vary depending on your document.  
Graphics Mode  
TrueType mode  
Use Printer TrueType Fonts  
If this does not clear the error, reduce the complexity of  
your document or reduce the print resolution.  
Press the panel switch to print the data remaining in the  
printer.  
Reduce the print resolution or reduce the complexity of  
your document.  
For HL-1050 only  
Expand the printer memory.by adding a commercially  
available SIMM.  
MEMORY FULL  
(For HL-1040/1050 Only)  
This error can occur only  
when using DOS or  
Macintosh.  
Press the panel switch to resume printing.  
Check that the connection between your computer and  
printer is secure and correct, and check the interface cable.  
Press the panel switch to resume printing.  
Check the communication parameters such as baud rate  
and stop bit settingson both your computer and printer.  
Parallel Interface Line  
Error  
Serial Interface Framing  
Error  
(For HL-1040/1050 Only)  
Press the panel switch to resume printing.  
Check the communication parameters such as bit length  
and parity settings on both your computer and printer.  
Serial Interface Parity  
Error  
(For HL-1040/1050 Only)  
6-2  
 
CHAPTER 6 TROUBLESHOOTING  
Error  
Action  
Press the panel switch to resume printing.  
Serial Interface Overrun  
Error  
The interface hardware may be damaged. Consult your  
dealer.  
(For HL-1040/1050 Only)  
Press the panel switch to resume printing.  
Check the communication parameters such as the  
handshake protocols on both your computer and printer.  
If the error occurs again, the interface hardware may be  
damaged. Consult your dealer.  
Serial Interface Input  
Buffer Overflow  
(For HL-1040/1050 Only)  
Note  
If the printer does not operate as you expect it to, it is recommended that  
you turn off the power switch, wait a few seconds and then turn it on  
again. If you still have problems, consult your dealer or our authorized  
service representative.  
6-3  
USER’S GUIDE  
Service Calls  
If an unrecoverable error occurs, the printer indicates the need for a  
service call by lighting all the lamps and then the following combination  
of lamps alternately:  
Service Call  
Fuser  
Laser BD  
Scanner  
ROM error  
malfunction  
malfunction  
malfunction  
Drum  
Alarm  
Ready  
Data  
Service Call  
Drum  
Alarm  
Ready  
Data  
D-RAM error  
Service A  
Service B  
Service C  
Service Call  
Drum  
Alarm  
Ready  
Data  
Service D  
Service E0  
Service E1  
Service P  
Service Call  
NV-RAM  
CPU Runtime  
error  
error  
Drum  
Alarm  
Ready  
Data  
ON  
OFF  
If you see any of these service call indications, turn off the power  
switch, wait a few seconds and then turn it on again and try to print again.  
If you cannot clear the error and see the same service call indication after  
turning on the printer, consult your dealer or our authorized service  
representative. Report the error status and situation referring to the above  
table.  
Note  
Be sure that the top cover and the main controller board are firmly  
installed.  
6-4  
 
CHAPTER 6 TROUBLESHOOTING  
PAPER JAMS  
Before you can clear a paper jam error, you need to find the location of  
the paper jams. Locate the position referring to the following figure.  
Paper  
Top Cover  
Multi-Purpose  
Sheet Feeder  
Drum Unit  
Fig. 6-1 Locating Paper Jam Position  
After locating the position, clear the jammed paper referring to the  
following descriptions. If the jammed paper is removed completely and  
the top cover is closed, the printer may resume printing automatically. If  
the printer does not resume printing, press the control panel switch.  
Warning  
After you have just used the printer, some internal parts of the  
printer are extremely hot. When you open the top cover of the  
printer, never touch the shaded parts shown in the following  
diagram.  
High Temperature  
Fig. 6-2 Inside the Printer  
6-5  
 
USER’S GUIDE  
Caution  
!
Do not pull jammed paper from the output tray. Be sure to open the  
top cover to remove the jam, or the fuser may get dirty with toner powder  
and may result in toner scatter on the next printed page or pages.  
Fig. 6-3 Do Not Pull the Jammed Paper from the Output Tray  
Paper Jam in the Multi-Purpose Sheet Feeder  
If a paper jam has occurred inside the multi-purpose sheet feeder,  
open the multi-purpose sheet feeder to pull the jammed paper upward  
out of the feeder; then close the multi-purpose sheet feeder. Also,  
open the top cover and check that a torn piece of paper does not  
remain inside the printer referring to the next section.  
Fig. 6-4 Paper Jam in the Feeder  
If the paper cannot be pulled up, see the next section “Paper Jam near  
6-6  
CHAPTER 6 TROUBLESHOOTING  
Paper Jam near the Drum Unit or at the Paper Output Tray  
If a paper jam has occurred near the drum unit, open the top cover and  
remove the drum unit. Then, pull the jammed paper upwards and out  
of the printer. Install the drum unit and close the top cover.  
Fig. 6-5 Paper Jam near the Drum Unit  
Paper Jam in the Fuser Unit  
If a paper jam has occurred in the fuser unit, open the top cover and  
remove the drum unit. Then, pull the jammed paper out of the fuser.  
Install the drum unit and close the top cover.  
Fig. 6-6 Paper Jam Inside the Printer  
6-7  
 
USER’S GUIDE  
Q & A  
This section contains questions and answers for using your printer. If you  
have encountered a problem, find the question relating to your problem  
and take the steps recommended to correct the problem.  
Setting Up the Printer Hardware  
Question  
Recommendation  
The printer does not work. All  
lamps are off.  
The printer may be in sleep mode. Press the panel  
switch to wake up the printer. Check to see if the  
printer is plugged into a live power source and the  
power switch is on.  
The printer does not print.  
Check the following:  
The printer is turned on.  
All of the protective parts have been removed.  
The toner cartridge and drum unit are installed  
properly.  
The interface cable is securely connected between  
the printer and computer.  
Check to see if the Alarm lamp is blinking. If the  
lamp is blinking, refer to the Operator Call section  
of this manual.  
Check to see if the Ready lamp is blinking. If the  
lamp is blinking fast, the printer might be cooling  
down to lower the printers internal temperature.  
Open the top cover of the printer to lower the  
temperature.  
Setting Up the Printer for Windows  
Question  
Recommendation  
I cannot print from my  
application software.  
Make sure the supplied Windows printer driver is  
installed and selected with your application  
software.  
(For HL-1040/1050)  
If you use the serial interface, make sure that the  
serial slide switch of the serial interface is in the  
correct position and the interface settings are  
correctly set up with the DIP switches.  
6-8  
   
CHAPTER 6 TROUBLESHOOTING  
Question  
Recommendation  
Sometimes I get the memory  
Full message. How can I  
correct this?  
Reduce the print resolution or reduce the  
complexity of your document and try again.  
(For HL-1050)  
Expand the printer memory by adding a  
commercially available SIMM.  
(For HL-1050)  
Change the following settings in the supplied  
Windows driver and try again. The best  
combination of the following settings may vary  
depending on your document.  
Graphics Mode  
TrueType Mode  
Use Printer TrueType Fonts  
Sometimes I get a Print  
Overrun error when printing  
certain documents from  
Windows.  
If you are using the supplied Windows driver, turn  
error recovery on in the Setup dialog box and try  
again.  
Reduce the print resolution or reduce the  
complexity of your document and try again.  
(For HL-1050)  
Expand the printer memory by installing a  
commercially available SIMM and set the Page  
Protection ON in the supplied Windows driver.  
(For HL-1050)  
Change the following settings in the supplied  
Windows driver and try again. The best  
combination of the following settings may vary  
depending on your document.  
Graphics Mode  
TrueType Mode  
Use Printer TrueType Fonts  
6-9  
USER’S GUIDE  
Setting Up the Printer for DOS (For HL-1040/1050 Only)  
Question  
Recommendation  
I cannot print from my  
application software.  
Check if the DOS application software interface  
settings match that of your printer: for example, if  
you are using a parallel printer cable, you would  
most likely set your DOS software printer port to  
LPT1.  
Check if the printer has any printer alarms active.  
Check if the appropriate printer is selected in your  
application software.  
The HL-820/1020 cannot print from DOS  
applications.  
If the serial interface is used, make sure that the  
RS-232C serial interface is selected with the slide  
switch. Make sure that the interface settings are  
correctly set up with the proper DIP switches.  
Make sure the serial parameters of baud rates,  
parity and stop bits match between your  
application software and the printer.  
The printer prints, but it prints  
incorrect information.  
This is an indication that your application printer  
emulation setting and the printer’s emulation do not  
Sometimes it prints a couple of match. Check in your application software which  
characters and then ejects the  
page, etc.  
printer you have selected to make sure the printer is  
set up correctly. Remember the printer emulates three  
widely used printer selections: HL-1040 (HP LaserJet  
IIP, Epson FX-850, and IBM Proprinter XL) / HL-  
1050 (HP LaserJet 6L/6P, Epson FX-850 and IBM  
Proprinter XL). Try setting the printer into HP  
emulation and then select the HP LaserJet IIP (for  
HL-1040) or HP LaserJet 6P/6L (for HL-1050)  
printer in your application software.  
The printer does not print when Press the panel switch. The data has been sent to the  
I press the Print Screen Key.  
(Data lamp On)  
The printer prints the first part  
of my document but does not  
print the last page.  
printer but the printer did not receive the Page Eject  
command: print screens do not send this command.  
This was a common problem with database software  
and spreadsheet software when not correctly set up.  
The data has been sent to the printer but the printer  
did not receive the Page Eject command. Press the  
panel switch to eject the page. Then check with your  
software supplier on how to add a Page Eject (or  
Form Feed) command to the end of your print job.  
Use the remote printer console (RPC) program.  
(Data lamp On)  
How can I change the User  
settings or default settings of  
the printer?  
6-10  
   
CHAPTER 6 TROUBLESHOOTING  
Setting Up the Printer for Apple Macintosh Computers When the  
Optional RS-100M Serial Interface Is Installed into Your Printer  
(For HL-1040/1050 Only)  
Question  
Recommendation  
I cannot print from my  
application software.  
Make sure that the supplied Macintosh printer  
driver is installed in the System Folder and it is  
selected with Chooser.  
Check the PORT selection within the Chooser: it  
should match the port to which you physically  
attached the printer cable.  
The serial slide switch of the optional interface  
board should be in the Apple (RS-422A) position.  
Check the printer cable type: you cannot use a  
LocalTalk or straight-through cable. Refer to  
Chapter 4 for details on printer cable type.  
Paper Handling  
Question  
Recommendation  
The printer does not load  
paper.  
Check to see if the “PAPER EMPTY” message  
appears on your computer screen or the Alarm  
and Paper lamps are blinking on the printer  
control panel. If so, the multi-purpose sheet feeder  
may be out of paper or not properly installed. If it  
is empty, load a new stack of paper into the  
feeder.  
If there is paper in the multi-purpose sheet feeder,  
make sure it is straight. If the paper is curled, you  
should straighten it before printing. Sometimes it  
is helpful to remove the paper, turn the stack over  
and put it back into the paper tray.  
Reduce the amount of paper in the multi-purpose  
sheet feeder, then try again.  
The printer does not load paper Re-insert the paper firmly, one sheet at a time.  
from the manual feed slot.  
How can I load envelopes?  
You can load envelopes from either the multi-purpose  
sheet feeder or the manual feed slot. Your application  
software must be set up correctly to print on the  
envelope size you are using. This is usually done in  
the page setup or document setup menu of your  
software. Refer to your application manual.  
What paper can I use?  
You can use plain paper, envelopes, transparencies,  
labels, and organizer paper. For information on  
How can I clear paper jams?  
6-11  
     
USER’S GUIDE  
Printing  
Question  
Recommendation  
The printer prints unexpectedly  
or it prints garbage.  
Turn the printer off and on again to reset the  
printer.  
Make sure your application software is correctly  
set up to use this printer by checking the printer  
settings in your application software.  
(For HL-1040/1050)  
Check the printer emulation settings. If you can  
use the supplied RPC program, use it to change  
the settings as required. Also, you can print the  
current setting list from the RPC program or  
Printer Control Panel.  
(For HL-1040/1050)  
Make sure that the correct interface type and  
settings are made to match your computer. Be sure  
to use the RS-422A serial interface for Macintosh  
computers and the RS-232C serial interface for  
RS100M” in Chapter 4.  
The printer cannot print full  
pages of a document. An error  
The printer received a very complex print job and  
could not process part of the page. This may be  
message “PRINT OVERRUN” solved by the following ways.  
If you are using Windows 95/98 or Windows 3.1  
occurs.  
with the supplied printer driver, see the “Setting  
up the Printer for Windows” section.  
Try to reduce the complexity of your document or  
reduce the print resolution.  
The printer prints the first  
This is a problem usually relating to serial interface  
couple of pages correctly, then settings. Your computer is not recognizing the  
some pages have text missing.  
(For HL-1040/1050 Only)  
printer’s input buffer full signal. Causes could be  
incorrect serial cable (incorrectly wired or too long)  
or incorrect setting of your computer serial interface.  
6-12  
 
CHAPTER 6 TROUBLESHOOTING  
Question  
Recommendation  
The printer cannot print full  
pages of a document. A  
"MEMORY FULL" error  
message occurs.  
(For HL-1050)  
Change the following settings in the supplied  
Windows driver and try again. The best  
combination of the following settings may vary  
depending on your document.  
Graphics Mode  
(For HL-1040/1050 Only)  
TrueType Mode  
Use Printer TrueType Fonts  
Reduce the graphic quality or the number of font  
sizes within your application software.  
Reduce the printer resolution.  
Reduce the complexity of your document and try  
again.  
(For HL-1050)  
Expand the printer memory by adding a  
commercially available SIMM and set the Page  
Protection to ON by using the supplied Windows  
driver.  
The printer cannot print full  
pages of a document. A  
"MEMORY FULL" error  
message occurs.  
(For HL-1050)  
Expand the printer memory by installing a  
commercially available memorySIMM.  
Reduce the printer resolution.  
(For HL-10-40/1050 Only)  
Reduce the complexity of your document and try  
again.  
Reduce the graphic quality or the number of font  
sizes within your application software.  
Most laser printers have a restricted area that cannot  
be printed on. Usually the first two lines and last two  
lines of text cannot print (leaving 62 printable lines).  
Adjust the top and bottom margins in your document  
to allow for this.  
My headers or footers appear  
when I view my document on  
screen but do not show up  
when I print them.  
6-13  
USER’S GUIDE  
Print Quality  
Caution  
!
You will clear a print quality problem by replacing the drum unit with a  
new one if the Drum lamp is on. The drum unit is at the end of its life.  
Question  
Recommendation  
Printed pages contain white  
stripes.  
You may clear the problem by wiping the scanner  
windows with a soft cloth. (See “Cleaning the printer  
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still on after cleaning, replace the drum unit with a  
new one.  
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Fig. 6-7 White Stripes or Faint  
Images  
Printed pages are stained with  
toner or have vertical stripes.  
Clean the printer interior and the primary corona  
wire of the toner cartridge. See “Cleaning the  
Printer Interior and Drum Unit” in Chapter 5.  
Make sure that the tab of the corona wire is at the  
home position.  
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me. Here come Flat-top ,he come. One thing  
over me. Here come Flat-top ,he come. One thing  
now, over me. Here come Flat-top ,he come. One thing  
right now, over me. Here come Flat-top ,he come. One thing  
together right now, over me. Here come Flat-top ,he come. One thing  
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If the same print problem occurs and the Drum lamp  
is still on after cleaning, replace the drum unit with a  
new one.  
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Fig. 6-8 Dark Stripes or Toner  
Stains  
Printed pages have white spots Make sure that you use paper that meets the  
in black text and graphics area. specifications. Rough surface or thick media can  
cause the problem.  
If you still have the same problem and the Drum  
lamp is on, replace the drum unit with a new one.  
Fig. 6-9 White Spots  
6-14  
 
CHAPTER 6 TROUBLESHOOTING  
Question  
Recommendation  
Toner scatters and stains the  
printed page.  
Clean the printer interior. See “Cleaning the Printer  
Make sure that you use paper that meets  
specifications.  
After the new toner cartridge is installed, the first 10  
- 20 pages may be stained with toner. This problem  
will be cleared after the first 10-20 pages with the  
new toner cartridge.  
Fig. 6-10 Scattering Toner  
If you still have the same problem and the Drum  
lamp is on, replace the drum unit with a new one.  
use heat-sensitive paper as it will cause this problem.  
The whole page is printed in  
black.  
If the same problem occurs and the Drum lamp is  
still on after cleaning, replace the drum unit with a  
new one.  
Fig. 6-11 Black Page  
Nothing is printed on the page.  
Make sure that the toner cartridge is not empty.  
Wipe the electric terminals referring to “Cleaning  
Make sure that a torn piece of paper does not  
remain on the scanner window.  
Fig. 6-12 White Page  
Printed pages are marked at  
regular intervals.  
The problem may disappear by itself. Try printing  
multiple pages to clear this problem especially if the  
printer has not been used for a long time.  
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me. Here come Flat-top ,he come. One thing  
over me. Here come Flat-top ,he come. One thing  
now, over me. Here come Flat-top ,he come. One thing  
together right now, over me. Here come Flat-top ,he come. One thing  
Come together right now, over me. Here come Flat-top ,he come. One thing  
free. Come together right now, over me. Here come Flat-top ,he come. Lucy in the sky with Diamonde. AA  
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come. One thing can tell you is you go to be free. Come together right now, over me. Here come Flat-top  
,he come. One thing can tell you is you go to be free. Come together right now, over me. Here come Flat-  
top ,he come. One thing can tell you is you go to be free. Come together right now, over me. Lucy in the  
sky with Diamonde. Here come Flat-top ,he come. One thing can tell you is you go to be free. Come AAA  
together right now, over me. Here come Flat-top ,he come. One thing can tell you is you go to be free.  
Come together right now, over me. Here come Flat-top ,he come. One thing can tell you is you go to be  
free. Come together right now, over me. Here come Flat-top ,he come. One thing can tell you is you goA  
to be free. Come together right now, over me. Here come Flat-top ,he come. Lucy in the sky with AAAAA  
Diamonde. One thing can tell you is you go to be free. Come together right now, over me. Here come  
Flat-top ,he come. One thing can tell you is you go to be free. Come together right now, over me. HereA  
come Flat-top ,he come. One thing can tell you is you go to be free. Come together right now, over me.  
Here come Flat-top ,he come. One thing can tell you is you go to be free. Come together right now, over  
me. Here come Flat-top ,he come. One thing can tell you is you go to be free. Come together right now,  
over me. Here come Flat-top ,he come. Lucy in the sky with Diamonde. One thing can tell you is you go  
to be free. Come together right now, over me. Here come Flat-top ,he come. One thing can tell you is you  
go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing can tell you is  
you go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing  
you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing  
I
can tell you is you go to be free. Come together ri, er  
can tell you is you go to be free. Come togethe
can tell you is you go to be free. Come together rightA  
can tell you is you go to be free. Come togetherA  
t
can tell you is you go to be free.  
can tell you is you go to beA  
Here come Flat-top ,he come. One thing  
me. Here come Flat-top ,he come. One thing  
over me. Here come Flat-top ,he come. One thing  
now, over me. Here come Flat-top ,he come. One thing  
op ,he come. One thing  
together right now, over me. Here come Flat-top ,he come. One thing  
Come together right now, over me. Here come Flat-top ,he come. One thing  
free. Come together right now, over me. Here come Flat-top ,he come. Lucy in the sky with Diamonde. AA  
One thing can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,heAA  
come. One thing can tell you is you go to be free. Come together right now, over me. Here come Flat-top  
,he come. One thing can tell you is you go to be free. Come together right now, over me. Here come Flat-  
top ,he come. One thing can tell you is you go to be free. Come together right now, over me. Lucy in the  
sky with Diamonde. Here come Flat-top ,he come. One thing can tell you is you go to be free. Come AAA  
together right now, over me. Here come Flat-top ,he come. One thing can tell you is you go to be free.  
Come together right now, over me. Here come Flat-top ,he come. One thing can tell you is you go to be  
free. Come together right now, over me. Here come Flat-top ,he come. One thing can tell you is you goA  
to be free. Come together right now, over me. Here come Flat-top ,he come. Lucy in the sky with AAAAA  
Diamonde. One thing can tell you is you go to be free. Come together right now, over me. Here come  
Flat-top ,he come. One thing can tell you is you go to be free. Come together right now, over me. HereA  
come Flat-top ,he come. One thing can tell you is you go to be free. Come together right now, over me.  
Here come Flat-top ,he come. One thing can tell you is you go to be free. Come together right now, over  
me. Here come Flat-top ,he come. One thing can tell you is you go to be free. Come together right now,  
over me. Here come Flat-top ,he come. Lucy in the sky with Diamonde. One thing can tell you is you go  
to be free. Come together right now, over me. Here come Flat-top ,he come. One thing can tell you is you  
go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing can tell you is  
you go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing  
you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing  
I
can tell you is you go to be free. Come together river  
can tell you is you go to be free. Come togeth
can tell you is you go to be free. Come together rightA  
can tell you is you go to be free. Come togetherA  
can tell you is you go to be free. Come AAA  
can tell you is you go to be free.  
can tell you is you go to beA  
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If the surface of the drum has been scratched, replace  
the drum unit with a new one.  
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can tell  
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can tell  
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can  
I
can  
tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing  
can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. One  
thing can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come.  
One thing can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he  
ft
,he come. One thing can tell you is you go to be free. Come together right now, over me. Here come Flat-  
top ,he come. One thing can tell you is you go to be free. Come together right now, over me. Here come  
Flat-top ,he come. Lucy in the sky with Diamonde. One thing can tell you is you go to be free. Come AAA  
I
tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. One thing  
can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come. One  
thing can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he come.  
One thing can tell you is you go to be free. Come together right now, over me. Here come Flat-top ,he  
go to be free. Come together right now, over me. Here come Flat-top  
,he come. One thing can tell you is you go to be free. Come together right now, over me. Here come Flat-  
top ,he come. One thing can tell you is you go to be free. Come together right now, over me. Here come  
Flat-top ,he come. Lucy in the sky with Diamonde. One thing can tell you is you go to be free. Come AAA  
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If the problem does not disappear, it may be that the  
drum has been marked or damaged due to excessive  
exposure to light. In this case, replace the drum unit  
with a new one.  
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Fig. 6-13 Example of Regular  
Marking  
6-15  
USER’S GUIDE  
Question  
Recommendation  
Printed pages are blurred at the Certain environmental conditions such as humidity,  
center or either edge.  
high temperatures, etc. may cause this situation to  
occur.  
Here come Pat-top ,he come. One thing  
me. Here come Pat-top ,he come. One thing  
over me. Here come Pat-top ,he come. One thing  
now, over me. Here come Pat-top ,he come. One thing  
right now, over me. Here come Pat-top ,he come. One thing  
together right now, over me. Here come Pat-top ,he come. One thing  
Come together right now, over me. Here come Pat-top ,he come. One thing  
free. Come together right now, over me. Here come Pat-top ,he come. Diamonde the skyLucy in with  
AA One thing can tell you is you go to be free. Come in the sky right now, over me. Here come Pat-top  
,heAA come. One thing can tell you is you go to be free. Come together right now, over me. Here come  
Pat-top ,he come. One thing can tell you is you go to be free. Come in the sky right now, over me. Here  
come Flat-top ,he come. One thing can tell you is you go to be free. Come tin the sky right now, over me.  
in the sky Lucy Diamonde with Here come Pat-top ,he come. One thing can tell you is you go to be free.  
Come AAA together right now, over me. Here come Pat-top ,he come. One thing can tell you is you go to  
be free. Come together right now, over me. Here come Pat-top ,he come. One thing can tell you is you  
go to be free. together Comeright now, over me. Here come Pat-top ,he come. One thing can tell you is  
you goA to be free. Come together right now, over me. Here come Pat-top ,he come. Lucy in the sky with  
AAAAA Diamonde. One thing can tell you is you go to be free. Come tin the sky right now, over me. Here  
come Pat-top ,he come. One thing can tell you is you go to be free. Come in the sky right now, over  
me. HereA come Pat-top ,he come. One thing can tell you is you go to be free. Come tin the sky right  
now, over me. Here come Pat-top ,he come. One thing can tell you is you go to be free. Come together  
right now, over me. Here come Pat-top ,he come. One thing can tell you is you go to be free. Come  
together right now, over me. Here come ,he come. Lucy Diamonde in the sky with One thing can tell  
you is you go to be free. Come tin the skyright now, over me. Here come Pat-top ,he come. One thing  
can tell you is you go to be free. Come in the sky right now, over me. Here come Pat-top ,he come. One  
thing can tell you is you go to be free. Come in the sky right now, over me. Here come Pat-top ,he come.  
One thing can tell you is you go to be free. Come in the sky right now, over me. Here come Pat-top ,he  
come. One thing can tell you is you go to be free. Come in the sky right now, over me. Here come Pat-  
top ,he come. One thing can tell you is you go to be free. Come in the sky right now, over me. Here come  
Pat-top ,he come. One thing can tell you is you go to be free. Come in the sky right now, over me. Here  
come Pat-top ,he come. One thing can tell you is you go to be free. Come in the sky right now, over me.  
Here come Pat-top ,he come. One thing can tell you is you go to be free. Come in the sky right now,  
over me. Here come Pat-top ,he come. One thing can tell you is you go to be free. Come together right  
now, over me. Here come Flat-top ,he come. One thing can tell you is you go to be free. Come tin the sky  
right now, over me. Here come Pat-top ,he come. Lucy in the sky with Amesist. One thing can tell you is  
I
can tell you is you go to be free. Come together rger  
can tell you is you go to be free. Come togethi,  
can tell you is you go to be free. Come together rightA  
can tell you is you go to be free. Come togetherA  
can tell you is you go to be free. Come AAA  
can tell you is you go to be free.  
can tell you is you go to beA  
Here come Pat-top ,he come. One thing  
me. Here come Pat-top ,he come. One thing  
over me. Here come Pat-top ,he come. One thing  
now, over me. Here come Pat-top ,he come. One thing  
right now, over me. Here come Pat-top ,he come. One thing  
together right now, over me. Here come Pat-top ,he come. One thing  
Come together right now, over me. Here come Pat-top ,he come. One thing  
free. Come together right now, over me. Here come Pat-top ,he come. Diamonde the skyLucy in with  
AA One thing can tell you is you go to be free. Come in the sky right now, over me. Here come Pat-top  
,heAA come. One thing can tell you is you go to be free. Come together right now, over me. Here come  
Pat-top ,he come. One thing can tell you is you go to be free. Come in the sky right now, over me. Here  
come Flat-top ,he come. One thing can tell you is you go to be free. Come tin the sky right now, over me.  
in the sky Lucy Diamonde with Here come Pat-top ,he come. One thing can tell you is you go to be free.  
Come AAA together right now, over me. Here come Pat-top ,he come. One thing can tell you is you go to  
be free. Come together right now, over me. Here come Pat-top ,he come. One thing can tell you is you  
go to be free. together Comeright now, over me. Here come Pat-top ,he come. One thing can tell you is  
you goA to be free. Come together right now, over me. Here come Pat-top ,he come. Lucy in the sky with  
AAAAA Diamonde. One thing can tell you is you go to be free. Come tin the sky right now, over me. Here  
come Pat-top ,he come. One thing can tell you is you go to be free. Come in the sky right now, over  
me. HereA come Pat-top ,he come. One thing can tell you is you go to be free. Come tin the sky right  
now, over me. Here come Pat-top ,he come. One thing can tell you is you go to be free. Come together  
right now, over me. Here come Pat-top ,he come. One thing can tell you is you go to be free. Come  
together right now, over me. Here come ,he come. Lucy Diamonde in the sky with One thing can tell  
you is you go to be free. Come tin the skyright now, over me. Here come Pat-top ,he come. One thing  
can tell you is you go to be free. Come in the sky right now, over me. Here come Pat-top ,he come. One  
thing can tell you is you go to be free. Come in the sky right now, over me. Here come Pat-top ,he come.  
One thing can tell you is you go to be free. Come in the sky right now, over me. Here come Pat-top ,he  
come. One thing can tell you is you go to be free. Come in the sky right now, over me. Here come Pat-  
top ,he come. One thing can tell you is you go to be free. Come in the sky right now, over me. Here come  
Pat-top ,he come. One thing can tell you is you go to be free. Come in the sky right now, over me. Here  
come Pat-top ,he come. One thing can tell you is you go to be free. Come in the sky right now, over me.  
Here come Pat-top ,he come. One thing can tell you is you go to be free. Come in the sky right now,  
over me. Here come Pat-top ,he come. One thing can tell you is you go to be free. Come together right  
now, over me. Here come Flat-top ,he come. One thing can tell you is you go to be free. Come tin the sky  
right now, over me. Here come Pat-top ,he come. Lucy in the sky with Amesist. One thing can tell you is  
I
can tell you is you go to be free. Come together river  
can tell you is you go to be free. Come toget
can tell you is you go to be free. Come togther rightA  
can tell you is you go to be free. Come togetherA  
can tell you is you go to be free. Come AAA  
can tell you is you go to be free.  
can tell you is you go to beA  
Here come Pat-top ,he come. One thing  
me. Here come Pat-top ,he come. One thing  
over me. Here come Pat-top ,he come. One thing  
now, over me. Here come Pat-top ,he come. One thing  
right now, over me. Here come Pat-top ,he come. One thing  
together right now, over me. Here come Pat-top ,he come. One thing  
Come together right now, over me. Here come Pat-top ,he come. One thing  
free. Come together right now, over me. Here come Pat-top ,he come. Diamonde the skyLucy in with  
AA One thing can tell you is you go to be free. Come in the sky right now, over me. Here come Pat-top  
,heAA come. One thing can tell you is you go to be free. Come together right now, over me. Here come  
Pat-top ,he come. One thing can tell you is you go to be free. Come in the sky right now, over me. Here  
come Flat-top ,he come. One thing can tell you is you go to be free. Come tin the sky right now, over me.  
in the sky Lucy Diamonde with Here come Pat-top ,he come. One thing can tell you is you go to be free.  
Come AAA together right now, over me. Here come Pat-top ,he come. One thing can tell you is you go to  
be free. Come together right now, over me. Here come Pat-top ,he come. One thing can tell you is you  
go to be free. together Comeright now, over me. Here come Pat-top ,he come. One thing can tell you is  
you goA to be free. Come together right now, over me. Here come Pat-top ,he come. Lucy in the sky with  
AAAAA Diamonde. One thing can tell you is you go to be free. Come tin the sky right now, over me. Here  
come Pat-top ,he come. One thing can tell you is you go to be free. Come in the sky right now, over  
me. HereA come Pat-top ,he come. One thing can tell you is you go to be free. Come tin the sky right  
now, over me. Here come Pat-top ,he come. One thing can tell you is you go to be free. Come together  
right now, over me. Here come Pat-top ,he come. One thing can tell you is you go to be free. Come  
together right now, over me. Here come ,he come. Lucy Diamonde in the sky with One thing can tell  
you is you go to be free. Come tin the skyright now, over me. Here come Pat-top ,he come. One thing  
can tell you is you go to be free. Come in the sky right now, over me. Here come Pat-top ,he come. One  
thing can tell you is you go to be free. Come in the sky right now, over me. Here come Pat-top ,he come.  
One thing can tell you is you go to be free. Come in the sky right now, over me. Here come Pat-top ,he  
come. One thing can tell you is you go to be free. Come in the sky right now, over me. Here come Pat-  
top ,he come. One thing can tell you is you go to be free. Come in the sky right now, over me. Here come  
Pat-top ,he come. One thing can tell you is you go to be free. Come in the sky right now, over me. Here  
come Pat-top ,he come. One thing can tell you is you go to be free. Come in the sky right now, over me.  
Here come Pat-top ,he come. One thing can tell you is you go to be free. Come in the sky right now,  
over me. Here come Pat-top ,he come. One thing can tell you is you go to be free. Come together right  
now, over me. Here come Flat-top ,he come. One thing can tell you is you go to be free. Come tin the sky  
right now, over me. Here come Pat-top ,he come. Lucy in the sky with Amesist. One thing can tell you is  
I
can tell you is you go to be free. Come together rr  
can tell you is you go to be free. Come toge
can tell you is you go to be free. Come tether rightA  
can tell you is you go to be free. Come togetherA  
can tell you is you go to be free. Come AAA  
can tell you is you go to be free.  
can tell you is you go to beA  
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Make sure that the printer is placed on a flat,  
horizontal surface.  
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Remove the drum unit with the toner cartridge  
installed. Try shaking them from side to side.  
You may clear the problem by wiping the scanner  
windows with a soft cloth. (See “Cleaning the  
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Fig. 6-14 Blurred Page  
If the same problem occurs after cleaning and  
Drum lamp is still on, replace the drum unit with  
a new one.  
Ghost images show up on  
printed pages.  
Make sure that you use paper that meets the  
specifications. Rough surface or thick media can  
cause the problem.  
Make sure that you select the appropriate media  
type in the pritner driver.  
Fig. 6-15 Ghost Images  
Note  
The drum unit is a consumable, and it is necessary to replace it  
periodically.  
6-16  
CHAPTER 7 APPENDIX  
CHAPTER 7  
APPENDIX  
PRINTER SPECIFICATIONS  
Printing  
Print Method  
Laser  
Electrophotography by semiconductor laser beam scanning  
Wavelength: 780 nm  
Output:  
5 mW max  
Resolution  
HL-820/1020: 600 dots/inch  
(under Brother Printing Solution for Windows)  
600 dots/inch  
HL-1040:  
(under Brother Printing Solution for Windows  
/ under Brother Software PCL5e for DOS box  
in Windows )  
300 dots/inch  
(under DOS, Apple Macintosh and other  
operating system)  
HL-1050:  
1200 (H) x 600 (V) dots/inch  
(for Windows DIB graphics)  
600 x 600 dots/inch  
(for Windows and DOS)  
300 x 300 dots/inch  
(using Apple Macintosh with the optional  
RS-100M)  
Print Quality  
Print Speed  
Normal printing mode  
Economy printing mode (up to 25% and 50% toner saving)  
HL-820 :  
HL-1020/1040/1050:  
Up to 8 pages/minutes  
Up to 10 pages/minute  
(when loading A4 or letter-size paper from the multi-purpose  
sheet feeder)  
NOTE: Maximum print speed is obtained by printing several  
copies of the same page. Print speed may vary depending on  
interface type, emulation, processing power of the computer,  
memory allocated to the print job, paper size and graphic  
quality.  
Warm-Up  
Max. 30 seconds at 23°C (73.4°F)  
(The warm up time depends on the ambient temperature and  
humidity.)  
A-1  
   
USER’S GUIDE  
First Print  
15 seconds (when loading A4 or letter-size paper from the  
multi-purpose sheet feeder)  
Print Media  
Toner cartridge:  
Life Expectancy: 2,400 pages/new toner cartridge  
1,000 pages/starter toner cartridge  
(when printing A4- or letter-size paper at 5% print coverage)  
NOTE: Toner life expectancy will vary depending on the type  
of average print job printed.  
Drum Unit:  
Life Expectancy: 20,000 pages at 20 pages per job  
8,000 pages at 1 page per job  
NOTE: There are many factors that determine the actual drum  
life, such as temperature, humidity, type of paper and toner that  
you use, the number of pages per print job, etc..  
Functions  
TrueType Fonts on disks TrueType-compatible soft-fonts for Windows on the supplied  
disk  
Emulation  
HL-820/1020:Brother Printing Solution for Windows  
HL-1040: Brother Printing Solution for Windows  
Automatic emulation selection among HP LaserJet  
IIP (PCL level 4), EPSON FX-850, or IBM  
Proprinter XL  
HL-1050: Brother Printing Solution for Windows  
Automatic emulation selection among HP LaserJet  
6P (PCL level 6), EPSON FX-850, or IBM  
Proprinter XL  
Printer Driver  
Interface  
Windows 3.1/3.11, Windows 95/98 and Windows NT 4.0  
driver, supporting Brother Native Compression mode and bi-  
directional capability  
Optional Macintosh driver available for System 6.0.7 or higher  
(For HL-1040/1050 Only)  
Bi-directional parallel  
USB interface (HL-1050 only)  
RS-422A/RS-232C serial interface (RS-100M) is optionally  
available. (For HL-1040/1050 only)  
A-2  
   
CHAPTER 7 APPENDIX  
Memory  
HL-820/1020/1040 : 2 MB  
HL-1050: 4 MB  
Expandable up to 36 MB by installing an  
industry standard SIMM  
Diagnostics  
Self-diagnostic program  
Electrical and Mechanical  
Power Source  
U.S.A. and Canada:  
AC 110 to 120 V, 50 / 60 Hz  
Europe and Australia: AC 220 to 240 V, 50 /60 Hz  
Power Consumption  
Printing:  
Stand-by:  
Sleep:  
280 W or less  
60 W or less  
13 W or less  
Noise  
Printing:  
Sleep:  
49 dB A or less  
33 dB A or less  
Temperature  
Humidity  
Operating:  
Storage:  
10 to 32.5°C (50 to 90.5°F)  
0 to 40°C (38 to 104°F)  
Operating:  
Storage:  
20 to 80% (without condensation)  
20 to 80% (without condensation)  
Dimensions (W x H x D) 390 x 245 x 365 mm (14.4 x 9.8 x 13.9 inches)  
(when the output tray is closed.)  
Weight  
Approx. 7.2 kg (14.3 lb.) including the drum unit  
A-3  
   
USER’S GUIDE  
PARALLEL INTERFACE SPECIFICATIONS  
Note  
To ensure best quality performance use an IEEE 1284 compliant parallel  
cable between the printer and your computer. Only IEEE 1284 cables  
support all of the advanced printing capabilities, like bi-directional  
communication. These cables will be clearly marked with “IEEE-1284”.  
Interface Connector  
Printer Side: Amphenol FCN-685J036-L/X or equivalent  
A shielded cable should be used.  
Pin Assignment  
Pin No.  
1
Signal  
Direction Pin No.  
Signal  
Direction  
Input  
19  
0V (S.G.)  
DATA STROBE  
2
3
4
5
6
7
8
9
10  
DATA 1  
DATA 2  
DATA 3  
DATA 4  
DATA 5  
DATA 6  
DATA 7  
DATA 8  
Input  
Input  
Input  
Input  
Input  
Input  
Input  
Input  
Output  
20  
21  
22  
23  
24  
25  
26  
27  
28  
0V (S.G.)  
0V (S.G.)  
0V (S.G.)  
0V (S.G.)  
0V (S.G.)  
0V (S.G.)  
0V (S.G.)  
0V (S.G.)  
0V (S.G.)  
ACKNLG  
11  
12  
13  
BUSY  
PE  
SLCT  
Output  
Output  
Output  
29  
30  
31  
0V (S.G.)  
0V (S.G.)  
Input  
INPUT PRIME  
FAULT  
14  
Input  
32  
Output  
AUTO FEED  
15  
16  
17  
18  
N.C.  
0V (S.G.)  
0V (S.G.)  
+5V  
33  
34  
35  
36  
N.C.  
N.C.  
N.C.  
Input  
SLCT IN  
A-4  
 
CHAPTER 7 APPENDIX  
Note  
To use bi-directional communication, an interface cable which has the pin  
connections above must be used.  
Pin  
1
18  
2
Pin  
1
19  
2
19  
3
20  
3
21  
4
22  
5
4
20  
5
23  
6
24  
7
6
21  
7
25  
8
26  
9
8
22  
9
27  
10  
28  
11  
29  
12  
17  
13  
15  
14  
30  
31  
33  
32  
34  
36  
35  
18  
16  
10  
24  
11  
23  
12  
13  
14  
25  
16  
15  
17  
Shield  
Shield  
Fig. A-1 Parallel Interface Cable  
A-5  
USER’S GUIDE  
UNIVERSAL SERIAL BUS (USB) INTERFACE (HL-1050 only)  
Interface Connector  
2
1
4
3
Pin Assignment  
Pin No.  
Signal  
Vcc (+5V)  
- Data  
+ Data  
Ground  
1
2
3
4
Serial Data -  
Serial Data +  
A-6  
 
CHAPTER 7 APPENDIX  
RESIDENT FONTS  
The following bitmapped fonts are resident in this printer.  
Note  
HL-820/1020 printer does not have resident fonts inside the printer.  
HL-1040 :  
Bitmapped Fonts  
Brougham 10 (12 point)  
upright/normal  
upright/bold  
italic/normal  
italic/bold  
Brougham 12 (10 point)  
upright/normal  
upright/bold  
italic/normal  
italic/bold  
Letter Gothic 16.66 (8.5 point) upright/normal  
upright/bold  
italic/normal  
italic/bold  
(Portrait and Landscape are available for the above.)  
HL-1050 :  
Bitmapped Fonts  
This printer has the following bitmapped fonts. They can be used in the  
HP LaserJet 6P, EPSON FX-850, and IBM Proprinter XL modes. They  
have the following characteristics.  
Letter Gothic 16.66 Normal, Italic, Bold, BoldItalic (Portrait &  
Landscape)  
OCR-A(Portrait & Landscape)  
OCR-B(Portrait & Landscape)  
Scalable Fonts  
The following scalable fonts can be used in the HP LaserJet 6P,  
EPSON FX-850, and IBM Proprinter XL modes.  
A-7  
 
USER’S GUIDE  
Intellifont Compatible Fonts  
Alaska (Extrabold)  
Antique Oakland (Oblique, Bold)  
Brougham (Oblique, Bold, BoldOblique)  
Cleveland Condensed  
Connecticut  
Guatemala Antique (Italic, Bold, BoldItalic)  
Letter Gothic (Oblique, Bold)  
Maryland  
Oklahoma (Oblique, Bold, BoldOblique)  
PC Tennessee Roman (Italic, Bold, BoldItalic)  
PC Brussels Light (Italic, Demi, DemiItalic)  
Utah (Oblique, Bold, BoldOblique)  
Utah Condensed (Oblique, Bold, BoldOblique)  
Microsoft Windows 3.1 TrueType Compatible Fonts  
BR Symbol  
Helsinki (Oblique, Bold, BoldOblique)  
Tennessee Roman (Italic, Bold, BoldItalic)  
W Dingbats  
A-8  
CHAPTER 7 APPENDIX  
SYMBOL SETS/CHARACTER SETS  
OCR Symbol Sets (HL-1050 Only)  
When the OCR-A or OCR-B font is selected, the corresponding symbol set is always  
used.  
OCR-A  
OCR-B  
HP LaserJet IIP Mode ( HL-1040 )  
ISO14 JIS ASCII  
ISO57 Chinese  
ISO11 Swedish  
HP Spanish  
ISO17 Spanish  
ISO10 Swedish  
ISO16 Portuguese  
ISO84 Portuguese  
ISO85 Spanish  
PC-8  
PC-8 D/N  
PC-8 Turkish  
PC-850  
PC-852  
PC-860  
PC-863  
PC-865  
Roman 8  
ISO Latin 1 (ECMA-94)  
ISO60 Norwegian 1  
ISO61 Norwegian 2  
ISO4 UK  
ISO25 French  
ISO69 French  
HP German  
ISO21 German  
ISO15 Italian  
ISO6 ASCII  
Legal  
ISO2 IRV  
HP LaserJet 6P Mode ( HL-1050 )  
Roman 8 (8U)  
Legal (1U)  
ISO6 ASCII  
ISO Latin1 (0N)  
ISO Latin2 (2N)  
ISO Latin5 (5N)  
ISO Latin6 (6N)  
PC-8 (10U)  
PC-8 D/N (11U)  
PC-850 (12U)  
PC-852 (17U)  
Ventura Math (6M)  
Ventura Intl (13J)  
Ventura US (14J)  
PS Math (5M)  
PS Text (10J)  
ISO10 Swedish  
ISO11 Swedish  
ISO14 JIS ASCII  
ISO15 Italian  
ISO16 Portuguese  
ISO17 Spanish  
ISO21 German  
ISO25 French  
ISO57 Chinese  
ISO60 Norwegian1  
ISO61 Norwegian2  
ISO69 French  
ISO84 Portuguese  
ISO85 Spanish  
HP German  
Math-8 (8M)  
Pi Font (15U)  
MS Publishing (6J)  
Windows 3.0 (9U)  
Desktop (7J)  
MC Text (12J)  
Symbol (19M)  
Windings (579L)  
ISO2 IRV  
PC-775 (26U)  
PC-1004 (9J)  
PC-8 Turkish (9T)  
Windows Latin1 (19U)  
Windows Latin2 (9E)  
Windows Latin5 (5T)  
Windows Baltic (19L)  
ISO4 UK  
HP Spanish  
A-9  
 
USER’S GUIDE  
EPSON Mode ( HL-1040/1050 )  
US ASCII  
PC-8  
PC-8 Turkish  
German  
UK ASCII I  
French I  
Danish I  
Italy  
Japanese  
Norwegian  
Danish II  
UK ASCII II  
French II  
Dutch  
South African  
PC-8 D/N  
PC-850  
PC-852  
PC-860  
PC-863  
PC-865  
Spanish  
Swedish  
IBM Mode ( HL-1040/1050 )  
PC-8  
PC-8 D/N  
PC-850  
PC-852  
PC-860  
PC-863  
PC-865  
PC-8 Turkish  
Note  
If you want to know what characters are in each symbol/character set,  
print the CHARSETS.PRN file from the “Print form” option in the Direct  
Access Menu of the Remote Printer Console Program.  
A-10  
CHAPTER 7 APPENDIX  
HP LaserJet IIP / HP LaserJet 6P  
The following table shows characters available only in the corresponding  
character set. The numbers at the top of the table are code values with  
which characters are to be replaced in the Roman 8 character set. For  
other characters, see the character set of Roman 8.  
A-11  
USER’S GUIDE  
HP LaserJet IIP/6P, EPSON FX-850, IBM Propritner XL  
EPSON FX-850  
A-12  
CHAPTER 7 APPENDIX  
The following table shows characters available only in the corresponding  
character set. The numbers at the top of the table are code values with  
which characters are to be replaced in the US ASCII character set. For  
other characters, see the character set of US ASCII.  
A-13  
USER’S GUIDE  
Trademarks  
The Brother logo is a registered trademark of Brother Industries, Ltd.  
Apple, the Apple Logo, and Macintosh are trademarks, registered in the  
United States and other countries, and TrueType is a trademark of Apple  
Computer, Inc.  
Epson is a registered trademark and FX-80 and FX-850 are trademarks of  
Seiko Epson Corporation.  
Hewlett Packard is a registered trademark and PCL, HP LaserJet 6P, 6L, 5P, 5L,  
4, 4L 4P, III, IIIP, II, and IIP are trademarks of Hewlett-Packard  
Company.  
IBM, IBM PC, and Proprinter are registered trademarks of International  
Business Machines Corporation.  
Microsoft and MS-DOS are registered trademarks of Microsoft  
Corporation. Windows is a registered trademark of Microsoft Corporation  
in the U.S. and other countries.  
All other brand and product names mentioned in this User’s Guide are  
registered trademarks of their respective companies.  
Compilation and Publication Notice  
Under the supervision of Brother Industries Ltd., this manual has been  
compiled and published, covering the latest product’s descriptions and  
specifications.  
The contents of this manual and the specifications of this product are  
subject to change without notice.  
Brother reserves the right to make changes without notice in the  
specifications and materials contained herein and shall not be responsible  
for any damages (including consequential) caused by reliance on the  
materials presented, including but not limited to typographical and other  
errors relating to the publication.  
©1998 Brother Industries Ltd.  
A-14  
CHAPTER 7 APPENDIX  
REGULATIONS  
This product is designed for use in a professional environment.  
Federal Communications Commission(FCC) Declaration of Conformity  
(For USA Only)  
Responsible Party : Brother International Corporation  
100 Somerset Corporate Boulevard  
Bridgewater, NJ 08807-0911, USA  
TEL : (908) 704-1700  
declares, that the products  
Product Name : Brother Laser Printer HL-820, HL-1020, HL-1040, HL-1040DX,  
HL-1050, HL-1050DX  
Model Numbers : HL-8L, HL-8h  
Product Options : ALL  
complies with Part 15 of the FCC Rules. Operation is subject to the following two  
conditions: (1) This device may not cause harmful interference, and (2) this device must  
accept any interference received, including interference that may cause undesired  
operation.  
This equipment has been tested and found to comply with the limits for a Class B digital  
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide  
reasonable protection against harmful interference in a residential installation. This  
equipment generates, uses, and can radiate radio frequency energy and, if not installed and  
used in accordance with the instructions, may cause harmful interference to radio  
communications. However, there is no guarantee that interference will not occur in a  
particular installation. If this equipment does cause harmful interference to radio or  
television reception, which can be determined by turning the equipment off and on, the user  
is encouraged to try to correct the interference by one or more of the following measures:  
- Reorient or relocate the receiving antenna.  
- Increase the separation between the equipment and receiver.  
- Connect the equipment into an outlet on a circuit different from that to which the receiver  
is connected.  
- Consult the dealer or an experienced radio/TV technician for help.  
Important  
A shielded interface cable should be used in order to ensure compliance with the limits for  
a Class B digital device.  
Changes or modifications not expressly approved by Brother Industries, Ltd. could void the  
user’s authority to operate the equipment.  
Industry Canada Compliance Statement (For Canada Only)  
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing  
Equipment Regulations.  
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur la  
matériel brouilleur du Canada.  
International Energy Star Compliance Statement  
The purpose of the International Energy Star Program is to promote the development and  
popularization of energy-efficient office equipments, which includes computers, monitors,  
printers, facsimile receivers and copy machines world-wide.  
As an International Energy Star partner, Brother Industries, Ltd. has decided that this  
product meets the guideline of the program.  
A-15  
USER’S GUIDE  
Radio Interference (220-240 V Model Only)  
This printer complies with EN55022(CISPR Publication 22)/Class B.  
Before this product is used, ensure that you use a double-shielded interface cable  
with twisted-pair conductors and that it is marked “IEEE 1284 compliant”. The  
cable must not exceed 1.8 metres in length.  
Laser Safety (For 110–120 V Model Only)  
This printer is certified as a Class I laser product under the U.S. Department of Health and  
Human Services (DHHS) Radiation Performance Standard according to the Radiation  
Control for Health and Safety Act of 1968. This means that the printer does not produce  
hazardous laser radiation.  
Since radiation emitted inside the printer is completely confined within protective housings  
and external covers, the laser beam cannot escape from the machine during any phase of  
user operation.  
FDA Regulations (For 110-120 V Model Only)  
U.S. Food and Drug Administration (FDA) has implemented regulations for laser products  
manufactured on and after August 2, 1976. Compliance is mandatory for products marketed  
in the United States. One of the following labels on the back of the printer indicates  
compliance with the FDA regulations and must be attached to laser products marketed in  
the United States.  
MANUFACTURED:  
Brother Corporation (Asia) Ltd. Brother Buji Nan Ling Factory  
Gold Garden Ind., Nan Ling Village, Buji, Rong Gang, Shenzhen, CHINA  
This product complies with FDA radiation performance standards, 21 CFR Subchapter J  
MANUFACTURED:  
BROTHER INDUSTRIES (USA) INC.  
2950 Brother Blvd., Bartlett, TN 38133, U.S.A.  
This product complies with FDA radiation performance standards, 21 CFR Subchapter J  
MANUFACTURED:  
BROTHER INDUSTRIES LTD.  
15-1 Naeshiro-cho Mizuho-ku Nagoya, 467 Japan  
This product complies with FDA radiation performance standards, 21 CFR Subchapter J  
Caution  
Use of controls, adjustments or performance of procedures other than those specified in this  
manual may result in hazardous radiation exposure.  
A-16  
CHAPTER 7 APPENDIX  
Declaration of Conformity (For Europe)  
We, Brother International Europe Ltd.,  
Brother House 1 Tame Street, Guide Bridge, Audenshaw, Manchester M34 5JE, UK.  
declare that this product is in conformity with the following normative documents.  
Safety:  
EMC:  
EN 60950,  
EN 55022 Class B,  
EN 60825  
EN 50082-1  
following the provisions of the Low Voltage Directive 73/23/EEC and the Electromagnetic  
Compatibility Directive 89/336/EEC (as amended by 91/263/EEC and 92/31/EEC).  
Issued by:  
Brother International Europe Ltd.  
European Technical Services Division  
IEC 825 Specification (For 220–240 V Model Only)  
This printer is a Class 1 laser product as defined in IEC 825 specifications. The label shown  
below is attached in countries where required.  
CLASS 1LASER PRODUCT  
APPAREIL Å LASER DE CLASSE 1  
LASER KLASSE 1 PRODUKT  
This printer has a Class 3B Laser Diode which emits invisible laser radiation in the Scanner  
Unit. The Scanner Unit should not be opened under any circumstances.  
Caution  
Use of controls, adjustments or performance of procedures other than those specified in this  
manual may result in hazardous radiation exposure.  
The following caution label is attached near the scanner unit.  
INVISIBLE LASER RADIATION WHEN OPEN AND INTERLOCK DEFEATED.  
AVOID DIRECT EXPOSURE TO BEAM. CLASS 3B LASER PRODUCT.  
CAUTION  
USYNLIG LASER STRÅLING NÅR KABINETLÅGET STÅR ÅBENT.  
UNGDÅ DIREKTE UDSÆTTELSE FOR STRÅLING. KLASSE 3B LASER.  
ADVARSEL  
OSYNLIG LASERSTRÅLNING NÄR DENNA DEL ÄR ÖPPNAD OCH SPÄRRAR  
ÄR URKOPPLADE. STRÅLEN ÄR FARLIG. KLASS 3B LASER APPARAT.  
VARNING  
AVATTAESSA JA SUOJALUKITUS OHITETTAESSA OLET ALTTIINA  
NÄKYMÄTTÖMÄLLE LASERSÄTEILYLLE. ÄLÄ KATSO SÄTEESEEN. LUOKAN  
3B LASERLAITE.  
VARO!  
USYNLIG LASERSTRÅLING.UNNGÅ DIREKTE KONTAKT MED LASERENHETEN  
NÅR TOPPDEKSELET ER ÅPENT. KLASSE 3B LASERPRODUKT.  
ADVARSEL  
RADIATIONS LASER INVISIBLES QUANDOUVERT ET VERROUILLAGE ENLEVE.  
EVITER EXPOSITIONS DIRECTES AU FAISCEAU. PRODUIT LASER CLASSE 3B.  
ATTENTION  
UNSICHTBARE LASERSTRAHLUNG WENN ABDECKUNG  
GEÖFFENT UND SICHERHEITSVERRIEGELUNG  
ÜBERBRÜCKT. NICHT DEM STRAHL AUSSETZEN.  
SICHERHEITSKLASSE 3B.  
VORSICHT  
RADIACIÓN LASER INVISIBLE CUANDO SE ABRE  
LA TAPA Y EL INTERRUPTOR INTERNO ESTÁ  
ATASCADO. EVITE LA EXPOSICIÓN DIRECTA  
DE LOS OJOS. PRODUCTO LASER CLASE 3B.  
ATENCIÓN  
A-17  
USER’S GUIDE  
For Finland and Sweden  
LUOKAN 1 LASERLAITE  
KLASS 1 LASER APPARAT  
Varoitus! Laitteen käyttäminen muulla kuin tässä käyttöohjeessa mainitulla tavalla saattaa  
altistaa käyttäjän turvallisuusluokan 1 ylittävälle näkymättömälle lasersäteilylle.  
Varning – Om apparaten används på annat sätt än i denna Bruksanvisning specificerats, kan  
användaren utsättas för osynlig laserstrålning, som överskrider gränsen för laserklass 1.  
IMPORTANT - For Your Safety  
To ensure safe operation the three-pin electrical plug supplied must be inserted only into a  
standard three-pin power point which is properly grounded through normal household wiring.  
Extension cords used with the equipment must be three-pin plug type and correctly wired to  
provide proper grounding. Incorrectly wired extension cords may cause personal injury and  
equipment damage.  
The fact that the equipment operates satisfactorily does not imply that the power is grounded  
and that the installation is completely safe. For your safety, if in any doubt about the effective  
grounding of the power, consult a qualified electrician.  
Disconnect device  
This printer must be installed near a power outlet, which is easily accessible. In case of  
emergencies, you must disconnect the power cord from the power outlet in order to shut off  
power completely.  
Geräuschemission / Acoustic Noise Emission (For Germany Only)  
Lpa < 70 dB (A) DIN 45635-19-01-KL2  
A-18  
CHAPTER 7 APPENDIX  
IMPORTANT - Wiring Information (For U.K. only)  
If the power cord supplied with this printer is not suitable for your electrical outlet, remove  
the plug from the mains cord and fit an appropriate three pin plug. If the replacement plug is  
intended to take a fuse then fit the same fuse as the original.  
If a moulded plug is severed from the power cord then it should be destroyed because a plug  
with cut wires is dangerous if plugged into a live socket outlet. Do not leave it where a child  
might find it.  
In the event of replacing the plug fuse, fit a fuse approved by ASTA to BS1362 with the same  
rating as the original fuse.  
Always replace the fuse cover. Never use a plug with the cover omitted.  
WARNING - THIS PRINTER MUST BE PROPERLY EARTHED.  
The wires in the mains cord are coloured in accordance with the following code:  
Green and yellow:  
Blue:  
Brown:  
Ground  
Neutral  
Live  
The colours of the wiring in the power lead of this printer may not correspond with the  
markings which identify the terminals in your plug. If you need to fit a different plug, proceed  
as follows.  
Remove a length of the cord outer sheath, taking care not to damage the coloured insulation  
of the wires inside.  
Cut each of the three wires to the appropriate length. If the construction of the plug permits,  
leave the green and yellow wire longer than the others so that, in the event that the cord is  
pulled out of the plug, the green and yellow wire will be the last to disconnect.  
Remove a short section of the coloured insulation to expose the wires.  
The wire which is coloured green and yellow must be connected to the terminal in the plug  
which is marked with the letter “E” or by the earth symbol or coloured green or green and  
yellow.  
The wire which is coloured blue must be connected to the terminal which is marked with the  
letter “N” or coloured black or blue.  
The wire which is coloured brown must be connected to the terminal which is marked with  
the letter “L” or coloured red or brown.  
The outer sheath of the cord must be secured inside the plug. The coloured wires should not  
hang out of the plug.  
A-19  
INDEX  
A
I
auto-emulation switching..............1–4  
B
J
L
C
character set................................ A–9  
M
multi-purpose sheet feeder ..1–2, 2–5  
D
data compression technology.......1–5  
O
output tray ..........................1–2, 2–11  
P
E
paper  
economy mode.............................1–6  
emulation............................. 1–4, A–2  
error  
recommended...........................2–1  
type...........................................2–1  
paper guide ..................................1–2  
paper support...............................1–2  
parallel interface  
F
port ...........................................1–2  
power cord ...................................1–2  
power switch ................................1–2  
ppm ..............................................1–3  
H
print  
quality ...................................... A–1  
speed....................................... A–1  
Print Fonts I..................................3–4  
printable area ...............................2–4  
printer driver ................................ A–2  
printer status monitor....................1–5  
R
Remote Printer Console...............1–4  
resident font................................. A–7  
resolution............................. 1–3, A–1  
RPC..............................................1–4  
RS-232C.......................................4–2  
RS-422A.......................................4–2  
S
cable .........................................4–4  
parameter .................................4–3  
RS-422A/RS-232C port ............1–2  
slide switch............................1–2, 4-2  
symbol set ................................... A–9  
T
time-out ........................................3–3  
toner  
low ............................................6–1  
toner cartridge ..............................5–1  
life ............................................ A–2  
top cover.......................................1–2  
W

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