FAX-1800C
®
Brother Numbers
IMPORTANT
For technical and operational assistance, you must call the country where you
purchased the fax machine. Calls must be made from within that country.
Brother fax-back system
Brother Customer Service has installed an easy-to-use fax-back system, so you
can get instant answers to common technical questions and product information
for all Brother products. This system is available 24 hours a day, 7 days a week.
You can use the system to send faxes to any fax machine, not just the one from
which you are calling.
If you can’t resolve a difficulty with your fax machine using this manual, call
our fax-back system and follow the voice prompts to receive faxed instructions
about using the system and an index of fax-back subjects.
In USA:
1-800-521-2846
In Canada:
1-800-681-9838
1-514-685-5381 In Montreal
(For USA only) The Brother fax-back system number has been preprogrammed
on One Touch key 1.
Frequently Asked Questions (FAQs)
The Brother Solutions Center is our one-stop resource for all your Fax Machine/
Multi-Function Center needs. You can download the latest software and
utilities, read FAQs and troubleshooting tips, and go to the “Solutions” section
to learn how to get the most from your Brother product. Visit us at:
http://solutions.brother.com
You can check here for Brother Printer Driver updates.
For Customer Service
In USA:
1-800-284-4329 (voice)
1-908-575-8790 (fax)
1-800-284-3238 (TTY service for the hearing-impaired)
In Canada: 1-800-853-6660 (voice)
1-514-685-4898 (fax)
1-514-685-6464 (voice) In Montreal
Dealers/Service Centers (For USA Only)
For the name of a Brother authorized dealer or service center, call 1-800-284-4357.
Service Centers (For Canada Only)
For service center addresses in Canada, call 1-800-853-6660.
B R O T H E R N U M B E R S
i
Ordering Accessories and Supplies
IMPORTANT
For technical and operational assistance, you must call the country where you
purchased the fax machine. Calls must be made from within that country.
For best quality results use only genuine Brother accessories, available at most
Brother retailers. If you cannot find the accessory you need and you have a Visa,
MasterCard, Discover, or American Express credit card, you can order
accessories directly from Brother. (In the USA, you can visit us online for a
complete selection of Brother accessories and supplies available for purchase.)
In USA:
1-888-879-3232 (voice)
1-800-947-1445 (fax)
http://www.brothermall.com
In Canada: 1-800-668-2768 (voice)
Description
Item
Ink Cartridge <black>
LC21BK
LC21C
Ink Cartridge <cyan>(blue)
Ink Cartridge <magenta>(red)
Ink Cartridge <yellow>
LC21M
LC21Y
QPD120
Power Protector for A/C Power and
Phone Line
Telephone Line Cord
Telephone Handset
Handset Curled Cord
Paper Wire Extension
Document Wire Extension
Document Support
Paper Tray
LG3077001
LE0446011
LE6681001
UU1309001
LE3305001
UU2080008
UU2069008
LE6485001
LE6598001
Card Stock Support
Owner’s Manual
O R D E R I N G A C C E S S O R I E S A N D S U P P L I E S
ii
Notice – Disclaimer of Warranties
(For USA and Canada)
BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS,
EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR)
MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
WITHOUT LIMITATION THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
REGARDING THE SOFTWARE. BROTHER’S LICENSOR(S) DOES NOT
WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS
REGARDING THE USE OR THE RESULTS OF THE USE OF THE
SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY,
RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS
TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS
ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS
NOT PERMITTED BY SOME STATES IN THE USA AND SOME
PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT APPLY
TO YOU.
IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU
FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES
(INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS
INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE)
ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE
EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN THE
USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL
OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT
APPLY TO YOU. IN ANY EVENT BROTHER’S LICENSOR’S LIABILITY
TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER,
AND REGARDLESS OF THE FORM OF THE ACTION (WHETHER IN
CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY
OR OTHERWISE), WILL BE LIMITED TO $50.
Compilation and Publication Notice
Under the supervision of Brother Industries Ltd., this manual has been compiled
and published, covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to
change without notice.
Brother reserves the right to make changes without notice in the specifications
and materials contained herein and shall not be responsible for any damages
(including consequential) caused by reliance on the materials presented,
including but not limited to typographical and other errors relating to the
publication.
N O T I C E
–
D I S C L A I M E R O F W A R R A N T I E S
iii
BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE
(For USA Only)
This warranty gives you certain rights
and you may also have other rights that
may vary from state to state.
This warranty is given only to the first
end-use purchaser of the accompanying
product (referred to in this warranty as
“this Product”).
What is covered: Brother warrants to
you for the Warranty Period that there are
no defects in the materials, workmanship
or Year 2000 compliance of this Product.
The “Warranty Period” is 1 year from the
date you purchased this product. The
“Warranty Period” for consumable items,
such as Print Heads, Toner, Drums, Ink
Cartridges, Print Cartridges, Refill
Ribbons, Therma PLUS Paper and
Thermal Paper, etc. is 90 days from the
date of purchase, or the rated life of the
Consumable item, whichever is shorter.
deliver or send the Product properly
packaged, freight prepaid, to the
Authorized Service Center together with
a photocopy of your bill of sale.
What Brother will do: Brother (or its
Authorized Service Center) will evaluate
your report of a possible defect to
determine whether a defect exists, and if
it does exist, Brother (or its Authorized
Service Center) will repair or (at Brother’s
option) replace the Product with
a
product that performs the same functions
and performs as well as the original
Product. Brother reserves the right to
supply refurbished or remanufactured
replacement parts provided that the
replacement parts conform to the
manufacturer’s specifications for new
products. The repaired or replacement
product will be returned to you at no cost.
Exchange Service:
When an exchange is authorized,
Brother will exchange your non-working
What is NOT covered: This warranty is
VOID -- that is, this Product has no
warranty -- if: (1) you did not purchase
this Product from an authorized Brother
reseller within the United States, (2) this
Product has been serviced, modified or
tampered with by anyone other than an
Authorized Service Representative of
Brother, (3) the serial number has been
modified, defaced or removed from this
Product, (4) this Product has been
product
with
a
refurbished
or
remanufactured product that conforms to
the manufacturer’s specifications for new
products.
The
refurbished
or
remanufactured Product you receive will
be covered by the balance of the limited
warranty period remaining on the original
Product, plus an additional thirty (30)
days. You will keep the replacement
Product that is sent to you and must
return (or be billed up to the cost of a new
product) your original non- working
product, which shall become the property
abused
or
damaged,
or
the
recommended monthly volume has been
exceeded, (5) non Brother®-brand or non
Brother approved parts, supplies, power
supplies or other accessories have been
used with this Product, or (6) this Product
has been transported without the proper
preparation and packaging.
of Brother.
Customer
You must call Brother
Service and if the
representative cannot correct the
product’s malfunction over the telephone
and you elect the exchange service, you
must provide information pertaining to
this Product and you must also provide a
valid major credit card number. Your
credit card will be charged up to the cost
of a new Product if: (i) you do not return
your original Product to Brother within
five (5) business days; (ii) the
malfunctions of your original Product are
not covered by the limited warranty; (iii)
the proper packaging instructions are not
followed and has caused damage to the
product;
What to do if you think your Product is
defective:
Call our Customer Service Hotline at
1-800-284-4329, or if you suspect a
defect in materials or workmanship in this
Product, you can report it to a Brother
Authorized Service Center. During the
Warranty Period, supply Brother’s
representative with a copy of your dated
bill of sale showing that this Product was
purchased within the United States. For
the name of your Brother Authorized
Service Center, call 1-800-521-2846.
After contacting the Brother Authorized
Service Center, you may be required to
L I M I T E D W A R R A N T Y ( U S A )
iv
BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE
(For USA Only)
or (iv) the warranty period on your
original Product has expired or has not
been sufficiently validated with a copy
of the proof of purchase (bill of sale).
This Limited Warranty (and Brother’s
obligation to you) may not be changed
in any way unless you and Brother sign
the same piece of paper in which we (1)
refer to this Product and your bill of sale
date, (2) describe the change to this
warranty and (3) agree to make that
change.
Product Support: Toll-free customer
service and technical support is
available for hardware operational
assistance at 1-800-284-4329. At any
time, free technical support in the form
of Frequently Asked Questions,
troubleshooting tips and service center
locator is available through our fax-back
system at 1-800-521-2846 or Brother’s
Internet Web Site (www.brother.com).
Now you can visit us on-line
(www.brothermall.com), your complete
source for genuine Brother Accessories
and Supplies.
The
Brother
Customer
Service
Representative will ship the exchange
Product via next business day delivery
courier service, with return instructions
and prepaid return air bill. Follow the
return instructions. You must return the
original Product in the same shipping
carton in which the exchanged Product
was received and include a copy of
proof of purchase (bill of sale). Retain
your original accessory items and a
copy of the return air bill, signed by the
courier.
Limitations:
Repair or replacement as described
above is your sole and exclusive (that
is, your only) remedy if this Product is
defective. Brother is not responsible for
damage to or loss of any equipment,
media, programs or data related to the
use of this Product. Except for that
repair or replacement, Brother shall not
be liable for any direct, indirect,
incidental or consequential damages or
specific relief. Because some states do
not allow the exclusion or limitation of
consequential or incidental damages,
the above limitation may not apply to
you.
BROTHER INTERNATIONAL CORPORATION
100 SOMERSET CORPORATE BLVD.
BRIDGEWATER, NEW JERSEY 08807-0911
Please record your model and serial
numbers and your date and location of
Purchase below for your records. Keep
this information with your proof of
purchase (bill of sale) in case your
Product is lost, stolen or requires
service.
Model # _______________________
Serial #________________________
Date of purchase: _______________
Store where purchased:___________
Location of store: ________________
THIS WARRANTY IS GIVEN IN LIEU
OF ALL OTHER WARRANTIES,
WRITTEN OR ORAL, WHETHER
EXPRESSED BY AFFIRMATION,
PROMISE,
DESCRIPTION,
DRAWING, MODEL OR SAMPLE.
ANY AND ALL WARRANTIES OTHER
Important: We recommend that you
keep all original packing materials, in
the event that you ship this product.
THAN
THIS
ONE,
WHETHER
EXPRESS OR IMPLIED, INCLUDING
IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE, ARE
HEREBY DISCLAIMED.
This Limited Warranty is the only
warranty that Brother is giving for this
Product. It is the final expression and
the exclusive and only statement of
Brother’s obligations to you. It replaces
all other agreements and under-
standings that you may have with
Brother or its representatives.
L I M I T E D W A R R A N T Y ( U S A )
v
BROTHER FACSIMILE MACHINE
LIMITED WARRANTY
(For Canada Only)
Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts,
Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service
Centers, will repair this Facsimile machine free of charge if defective in material or
workmanship. This Limited Warranty does not include cleaning, consumables
(including, without limitation, print cartridges, print head, toner and drum) or damage
caused by accident, neglect, misuse or improper installation or operation, any damage
caused from service, maintenance, modifications, or tampering by anyone other than a
Brother Authorized Service Representative, or from the use of supplies or consumable
items that are non-Brother products. Operation of the Facsimile machine in excess of
the specifications or with the Serial Number or Rating Label removed shall be deemed
abuse and all repairs thereafter shall be the sole liability of the end-user/purchaser. In
order to obtain warranty service, the Facsimile machine must be delivered or shipped
freight prepaid by the end user/purchaser to a “Brother” Authorized Service Center,
together with your Proof of Purchase in the form of a Sales Receipt.
For laser products: Failure to remove the Toner Cartridge (and Toner Drum Unit on
applicable models) during shipping will cause severe damage to the Facsimile and will
VOID the Warranty. (Refer to your Operation Manual for proper packaging.)
For ink-jet products: Do not remove the ink cartridges during shipping. Damage to your
print head resulting from packing without the ink cartridges will VOID your warranty.
(Refer to your Operation Manual for proper packaging.)
BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED
INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO
THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY
WAIVED.
No oral or written information, advice or representation provided by Brother, its
Authorized Service Centers, Distributors, Dealers, Agents or employees, shall create
another warranty or modify this warranty. This warranty states Brother’s entire liability
and your exclusive remedy against Brother for any failure of the Facsimile machine to
operate properly.
Neither Brother nor anyone else involved in the development, production, or delivery of
this Facsimile machine shall be liable for any indirect, incidental, special, consequential,
exemplary, or punitive damages, including lost profits, arising from the use of or inability
to use the product, even if advised by the end user/purchaser of the possibility of such
damages. Since some Provinces do not allow the above limitation of liability, such
limitation may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have other rights
which vary from Providence to Providence.
Warranty Service is available at Brother Authorized Service Centers throughout
Canada. For Technical Support or for the name and location of your nearest
Authorized Service Center call 1-800-853-6660. Within Montreal, please call 685-6464.
Internet support: [email protected] or browse
Brother’s Web Site: www.brother.com
Brother International Corporation (Canada) Ltd.
1 Rue Hôtel de Ville
Dollard-Des-Ormeaux, QC H9B 3H6
L I M I T E D W A R R A N T Y ( C A N A D A )
vi
Quick Reference Guide
Real Time Transmission
You can send faxes in real time.
Sending Black & White
Faxes
1
Place the original face down in the
ADF.
Automatic Transmission
1
2
Place the original face down in the
ADF.
2
3
Press Menu/Set, 2, 2, 5.
Enter the fax number using One
Touch, Speed Dial, Search or the
dial pad.
or
Press
to select ON, and then
press Menu/Set—OR—For the
or
3
1
Press Black Fax Start.
next transmission only, press
to select NEXT FAX ONLY, and
then press Menu/Set.
Sending a Cover Page
Place the original face down in the
ADF.
or
4
5
For the next fax only, press
to
2
3
Press Menu/Set, 2, 2, 7.
select ON, and then press
Menu/Set.
When NEXT FAX ONLY?
appears, press Menu/Set.
Press 1 to select additional settings
—OR—Press 2 to fax.
or
4
Press
to select ON, and then
6
7
Enter the fax number.
press Menu/Set.
Press Black Fax Start.
or
5
6
Press
to select a comment,
Receiving Faxes
and then press Menu/Set.
Select Receive Mode
Enter two digits to indicate the
number of pages being sent, and
then press Menu/Set.
Press Receive Mode to select
FAX ONLY FAX/TEL,
,
TAD:ANSWER MACH. or
MANUAL. If you select
FAX/TEL, make sure to set Ring
Delay and F/T Ring Time.
7
Press 1 to select additional settings
—OR—Press 2 if you are ready to
fax.
8
9
Enter the fax number.
Manual Reception
Press Black Fax Start.
1
2
Pick up the handset.
Press Black Fax Start if you hear
fax tones (beeps).
3
When the LCD shows
RECEIVING, replace the handset.
vii
Search/Speed Dial
Storing Numbers
1
2
Press Search/Speed Dial, then
enter the first letter of the name
you’re looking for.
Storing One Touch Dial
Numbers
1
2
Press Menu/Set, 2, 3, 1.
Press
or
to search the
Press the One Touch key where
you want to store the number.
memory.
3
4
5
Enter a number (up to 20 digits),
and then press Menu/Set.
3
4
When the name is displayed, lift the
handset—OR—Press Hook/Hold
.
Enter a name (or leave it blank),
and then press Menu/Set.
Press Black Fax Start to dial. (If
you pressed Hook/Hold to dial,
pick up the handset when the other
party answers.)
Press Stop/Exit.
Storing Speed Dial Numbers
Press Menu/Set, 2, 3, 2.
5
To hang up, replace the handset.
1
2
Enter a two-digit Speed Dial
number, and then press Menu/Set.
Making Copies
Making a Single Copy
Place the original face down in the ADF.
3
4
5
Enter a number (up to 20 digits),
and then press Menu/Set.
1
2
Press Black Copyor Color Copy
.
Enter a name (or leave it blank),
and then press Menu/Set.
Making Multiple Copies
Place the original face down in the ADF.
1
2
Press Stop/Exit.
Use the dial pad to enter the number
of copies you want (up to 99).
Telephone Operation
One Touch Dialing / Speed
Dialing
3
Press Black Copyor Color Copy.
1
2
Pick up the handset—OR—Press
Hook/Hold and listen for a dial
tone.
Brother fax-back system:
In USA:
1-800-521-2846
In Canada: 1-800-681-9838
1-514-685-5381
When you hear the dial tone, press
the One Touch key of the location
you want to call
—OR—Press Search/Speed
Dial, press #, then press the two-
digit Speed Dial number. (If you
pressed Hook/Hold to dial, pick
up the handset when the other party
answers.)
(In Montreal)
Brother Global Web Site:
http://www.brother.com
Frequently Asked Questions
(FAQs) and Product Support:
http://solutions.brother.com
Brother Accessories & Supplies:
In USA:
1-888-879-3232 (voice)
1-800-947-1445 (fax)
3
To hang up, replace the handset.
http://www.brothermall.com
In Canada: 1-800-668-2768 (voice)
viii
Table of Contents
Test Sheet Procedure and Product Registration
Loading Paper in the Multi-Purpose Sheet Feeder
Connecting an External Telephone
Installing fax machine, External Two-Line TAD and
ix
If You are Installing the Fax Machine to
x
xi
Delayed Batch Transmission
Setting Up Polled Transmit
What Does Your Telephone Company’s
xii
Registration with CallManage - Requires Changing
Sending a Fax Using CallManage (For Domestic and
Placing a Long Distance Telephone Call Using
(Not Available for Color Faxes).................................10-1
xiii
Federal Communications Commission (FCC)
Industry Canada Compliance Statement
International ENERGY STAR®
xiv
xv
1
Introduction
1
Using This Manual
Thank you for purchasing a Brother Color Ink Jet fax machine. This model was
designed to be simple to use, with LCD screen prompts to guide you through
programming the settings. However, you can use your fax machine to its fullest
potential by taking a few minutes to read this manual.
Additionally, your fax machine has a Reports key. Press Reports while
holding down Shift, and then press 1 to print a list of basic operational steps.
Finding Information
All chapter headings and subheadings are listed in the Table of Contents. You
will be able to find information about a specific feature or operation by checking
the Index in the back of this manual.
Conventions Used in this Manual
Throughout this manual you’ll see special symbols alerting you to important
information, warnings, and actions to perform. For clarification, and to help you
choose the correct key presses, we’ve added illustrations of some of the LCD
messages.
boldface
Bold typeface identifies a specific key on the fax machine control panel.
italics
Italics typeface emphasize an important point, or refer you to related
topic.
bubble dot
Bubble Dot typeface identifies the messages on the LCD of the fax
machine.
Warnings detail precautions you must take to avoid possible
personal injury.
Cautions specify procedures you must follow or avoid to prevent
possible damage to the fax machine.
Notes tell you the proper response for a situation that may
occur.
Note
FYI tips provide details about how the current operation
interacts with other features.
Improper Setup alerts you to devices and procedures that are
not compatible with the fax machine.
1 - 1
I N T R O D U C T I O N
Test Sheet Procedure and Product Registration
(For USA Only)
After programming your Station ID, please fill out the TEST SHEET included
with your fax machine and then fax it to Brother’s Automated Fax Response
System as your first transmission. This will verify that your fax machine is
properly installed.
To receive a response, be sure to set up your Station ID.
In USA:
1-877-268-9575
When your TEST SHEET is received, a Confirmation Sheet and Product
Registration form will be sent back to your machine. Please fill out the form and
return it to complete your registration.
I N T R O D U C T I O N
1 - 2
FAX-1800C Control Panel Overview
2
1
12
11
3
4
5
6
8
9
10
7
1Liquid Crystal Display (LCD)
The LCD displays messages to help you
set up and operate your fax machine.
5Hook/Hold
Lets you dial telephone and fax numbers
without lifting the handset.
—OR—
2Shift
Lets you place telephone calls on hold.
Accesses the second number stored on
each One Touch key (7-12).
6Ink/Reports
Cleans the ink print heads and replaces
an ink cartridge.
3One Touch Keys:
These 6 keys give you instant access to
12 previously stored auto dial numbers.
Also, accesses the Reports menu when
you press this key while holding down
Shift.
You can select a report to print:
Help List, Auto Dial, Fax Activity,
Transmission Verification, User
Settings.
4Copy Keys:
(For the Next Copy Only)
Options
You can quickly and easily select
temporary settings (for the next copy
only).
7Dial Pad
Use to dial phone and fax numbers and
as a keyboard for entering information
into the fax machine.
The # key lets you switch the dialing
type during a telephone call from
PULSE to TONE.
Color Copy
Makes a full-color copy.
Black Copy
Makes a black-and-white copy.
1 - 3
I N T R O D U C T I O N
8Search/Speed Dial
BStop/Exit
Stops a fax, cancels an operation, or
Lets you look up numbers stored in the
dialing memory.
exits from the Menu. Also, lets you clear
data remaining in the printer memory.
Also lets you dial stored phone numbers
by pressing # and a two-digit number.
9Redial/Pause
Redials the last number called.
Also inserts a pause in auto dial
numbers.
0Fax Keys:
Color Fax Start
Starts sending a color fax.
Black Fax Start
Starts sending a black and white fax.
Fax Resolution
Sets the resolution when you send a fax.
Receive Mode
Use to select how the fax machine will
handle incoming calls.
ANavigation Keys:
Menu/Set
Lets you access the Menu and
Programming mode, and stores your
settings in the fax machine.
or
Press to scroll forward or backward
while setting a menu selection.
Also, you can use these keys to do an
alphabetical search for the names of
stored numbers.
or
Volume
Press to scroll through the menus and
options.
When using the speaker, ring or
handset, you can press these keys to
adjust the volume.
I N T R O D U C T I O N
1 - 4
About Fax Machines
If you’re a first-time fax machine user, fax operation might seem a little
mysterious. Soon, you’ll recognize the unusual fax tones on your phone line,
and be able to send and receive faxes easily.
Custom Features
Do You Have Voice Mail on the Phone Line?
If you have Voice Mail on the phone line on which you will install your new fax
machine, there is a strong possibility that Voice Mail and the fax machine will
conflict with each other while receiving incoming calls.
Why Should There Be Trouble?
Since both fax machines and Voice Mail pick up the line at the number of rings
you have set, each of them has the ability to keep the other from receiving calls.
For example, if your Voice Mail is set to answer after two rings and your fax
machine is set to answer after four, your Voice Mail will keep your fax machine
from receiving faxes. If you set Voice Mail and the Brother machine to answer
at the same number of rings, there is no way of knowing which one will answer
first. It is important to remember that neither Voice Mail nor the fax machine
can pass the call back to the other after the call has been answered.
How Can You Avoid Possible Problems?
A very good way to avoid problems like the one mentioned previously is to get
a second phone number on your present phone line. Many people with Voice
Mail opt for this choice, which is called “Distinctive Ring”, and they are very
satisfied with it. For details about this type of custum service, please see
Another way to avoid possible problem is to replace your Voice Mail with an
answering machine. Your Brother fax machine is designed to work in tandem
with an answering machine or TAD (telephone answering device). (See
Fax Tones and Handshake
When someone is sending a fax, the fax machine sends fax calling tones (CNG
tones) — soft, intermittent beeps at 4-second intervals. You’ll hear them after
you dial and press Black Fax Start; they continue for about 60 seconds after
dialing. During that time, the sending machine must begin the “handshake” with
the receiving machine. Each time you use automatic procedures to send a fax,
you are sending CNG tones over the phone line. You’ll soon learn to listen for
these soft beeps each time you answer a phone on your fax line, so you can know
if you are receiving a fax message.
1 - 5
I N T R O D U C T I O N
The receiving fax responds with fax receiving tones—loud, chirping sounds.
A receiving fax chirps for about 40 seconds over the phone line, and the LCD
shows RECEIVING. If your fax machine is set to the FAX mode, it will answer
every call automatically with fax receiving tones. Even if the other party hangs
up, your fax machine continues to send the “chirps” for about 40 seconds, and
the LCD continues to display RECEIVING. To cancel the receiving mode,
press Stop/Exit.
When your fax machine answers in FAX/TEL mode, it listens for CNG tones
and then responds with receiving tones.
The fax “handshake” is the time in which the sending machine’s CNG tones and
the receiving machines “chirps” overlap. This must be for at least 2 to 4 seconds,
so the machines can understand how each is sending and receiving the fax. The
handshake cannot begin until the call is answered, and the CNG tones only last
for about 60 seconds after the number is dialed. Therefore, it’s important for the
receiving machine to answer the call in as few rings as possible.
When you have an external telephone answering device (TAD) on your fax
line, your TAD will determine the number of rings before the call is answered.
Pay special attention to the directions chapter for connecting a TAD to your fax
Note
ECM (Error Correction Mode)
The Error Correction Mode (ECM) is a way for the fax machine to check the
integrity of a fax transmission while it is in progress. ECM transmissions are
possible only between machines that both have the ECM feature. If they do, you
may send and receive fax messages that are continuously checked for their
integrity.
Sufficient memory must be available in your fax machine for this feature to
work.
I N T R O D U C T I O N
1 - 6
2
Assembly and Connections
2
Packing List
Make sure you have the following items:
One Touch
Label
Document Support
Ink Cartridges
Telephone
Handset
Paper Wire
Extension
Handset
Curled
Cord
Telephone
Line Cord
Card Stock
Support
Document Wire
Extension
Accessory
Order Form
Paper Tray
with Extension
Cable Tie
For USB Cable
Test Sheet
(For USA Only)
Quick Setup Guide
Filter Core
For USB Cable
Owner’s
Manual
Caution
Do NOT throw away the filter core and cable tie by accident. You will need
them to meet FCC Emission Requirements when you connect the machine to
your computer using a USB cable.
If an item is missing, call Brother Customer Service at 1-800-284-4329 (in
Note
Whenever you transport the fax machine, use the packing materials that came
with your machine. If you do not pack the fax machine correctly, you may void
your warranty.
2 - 1
A S S E M B L Y A N D C O N N E C T I O N S
Choosing a Location
Place your fax machine on a flat, stable surface, such as a desk. Select a place
that is free of vibration and shocks. Locate the fax machine near a telephone jack
and a standard, grounded power outlet. Choose a location where the temperature
remains between 50°F and 95°F (10°–35°C).
Avoid placing your fax machine in a high-traffic area. Do not place near
heaters, air conditioners, water, chemicals, or refrigerators. Do not expose the
fax machine to direct sunlight, excessive heat, moisture, or dust. Do not connect
your fax machine to electrical outlets controlled by wall switches or automatic
timers. Disruption of power can wipe out information in the fax machine’s
memory. Do not connect your fax machine to electrical outlets on the same
circuit as large appliances or other equipment that might disrupt the power
supply. Avoid interference sources, such as speakers or the base units of
cordless phones.
NO ! NO !
NO !
WARNING
I Never install telephone wiring during a lightning storm.
I We recommend that this product be used with a surge protection device to protect the
product against lightning storms.
I Never install a telephone jack in a wet location unless the jack is specifically designed
for a wet location.
I Never touch telephone wires or terminals that are not insulated unless the telephone
line has been disconnected at the network interface.
I Use caution when installing or modifying telephone lines.
I Avoid using a telephone (other than a cordless type) during an electrical storm. There
may be a remote risk of electric shock from lightning.
I Do not use the telephone to report a gas leak in the vicinity of the leak.
I For PLUG CABLE EQUIPMENT, the socket-outlet should be installed near the
equipment and should be easily accessible.
I To reduce the risk of shock or fire, use only a No. 26 AWG or larger
telecommunications line cord.
A S S E M B L Y A N D C O N N E C T I O N S
2 - 2
Assembly
Removing the Protective Yellow Bar
1
Open the control panel
cover by pulling it
Top Cover
toward you (1), and
then lift the top cover
toward the back (2).
Control Panel
Cover
2
Pull the protective
yellow bar out of the
machine.
ProtectiveYellow Bar
Caution
Do not throw away the protective yellow bar. You will need it for future
transportation.
3
Close the top cover, and then close the control panel cover.
2 - 3
A S S E M B L Y A N D C O N N E C T I O N S
Setting Up the Fax Machine
1
Connect the handset.
Connect the curled handset cord to the fax machine and the other end to the handset.
2
Connect the power cord.
There is no ON/OFF switch. When you
plug in the power cord, the power goes
CHECK CARTRIDGE
on and the LCD shows:
WARNING
I The fax machine must be grounded using a 3-prong plug.
I Since the fax machine is grounded through the power outlet, you can protect yourself
from potentially hazardous electrical conditions on the telephone network by keeping
the power to your fax machine on when you connect it to a telephone line. Similarly,
you can protect yourself when you want to move your fax machine by disconnecting
first the telephone line and then the power cord.
I Lightning and power surges can damage this product! We recommend that you use a
quality surge protection device on the AC power line as well as on the telephone line,
or unplug the lines during a lightning storm.
A S S E M B L Y A N D C O N N E C T I O N S
2 - 4
3
Connect the telephone line cord.
Connect one end of the telephone line cord to the jack on the fax machine and
the other end to a modular wall jack.
Caution
Operating the fax machine before you install the ink cartridges will
permanently damage the print head.
Power Cord
Telephone
Line Cord
4
Attach the paper wire extension to the multi-purpose sheet feeder.
Paper Wire Extension
2 - 5
A S S E M B L Y A N D C O N N E C T I O N S
Loading Paper in the Multi-Purpose Sheet Feeder
(Paper Cassette)
You can load up to 100 sheets of 20 lb (75 g/m2) paper if you use the plain paper.
1
Fan the paper well.
Gentlyinsertthepaper.
Paper Guide Line
Make sure the print
side is toward you and
the paper level is
stacked below the
paper guide line.
2
Press and slide the
guide to fit the paper
width.
Paper Width Guide
A S S E M B L Y A N D C O N N E C T I O N S
2 - 8
Installing the Ink Cartridges
1
2
Check that you turned on the power (by
plugging in the power cord). The LCD
shows:
CHECK CARTRIDGE
Open the control panel cover by pulling it toward you (1), and then lift the top
cover toward the back (2). After a few seconds, the print head will move left
to its replacement position.
Top Cover
Control Panel
Cover
3
Remove the protective blue tape from the colored ink cartridge covers.
Protective
Blue Tape
2 - 9
A S S E M B L Y A N D C O N N E C T I O N S
4
Push the four colored ink cartridge covers one at a time so they pop up. Then
remove the white shipping cover by pulling it toward you and lifting it up and out.
SH
PUSH
PUSH
PUSH
Colored Ink
Cartridge Covers
White Shipping Cover
WARNING
If ink gets in your eyes irrigate them with water immediately; and if irritation
occurs consult a doctor.
Caution
I The bottom of the white shipping cover is wet with ink that will cause stains, so wipe
it clean before you place it down.
I Do not throw away the white shipping cover. You will need it for future transportation.
We recommend that you install the ink cartridges from left to right in this order:
Black, Cyan, Yellow, Magenta.
5
Open the Black ink cartridge bag and take out the ink cartridge.
6
Carefully remove the sealing tape from the bottom of the ink cartridge. Be sure
to peel the tape in the direction away from you.
A S S E M B L Y A N D C O N N E C T I O N S
2 - 10
Important
To prevent spilling ink and staining your hands and clothing, peel the sealing
tape gently and slowly. Do not touch the ink opening on the cartridge or the
removed tape.
Peel in the direction
away from you!
Opening
7
Each color has its own correct
position. Match the colors of
the ink cartridge covers. First,
gently insert the Black ink
cartridge, and then press the
cover down until it clicks.
8
9
Repeat Steps 4 to 6 to install
each color ink cartridge.
After installing all ink
cartridges, close the top cover
and control panel cover until
they click into place. Your fax
machine will enter a “head
cleaning” cycle for
approximately four minutes.
2 - 11
A S S E M B L Y A N D C O N N E C T I O N S
Caution
Make sure the paper is loaded in the multi-purpose sheet feeder. The LCD
shows CLEANING. After the cleaning cycle is finished, the LCD shows
PRESS FAX START.
10 Press Black Fax Start. The fax machine starts printing the Print Quality Check
Sheet (only during initial ink cartridge installation).
The LCD shows:
IS STEP “A” OK?
1.YES 2.NO
11 Follow the instructions printed on the sheet.
Caution
I DO NOT remove ink cartridges if you do not need to replace them. If you do so, it may
reduce the ink quantity and the fax machine will not know the quantity of ink left in
the cartridge.
I DO NOT shake the ink cartridges. If you do so, the ink may spill when you take off
the sealing tape. If ink stains your body or clothing, wash with soap or detergent
immediately.
I If you mix the colors by installing an ink cartridge in the wrong color position, you
must clean the print head several times after correcting the cartridge installation and
before you start printing.
I Once you open an ink cartridge, install it in the fax machine and use it up within six
months of installation. Use unopened ink cartridges by the expiration date written on
the cartridge package.
I
DO NOT refill the ink cartridges. Attempting to use refilled cartridges and using
incompatible inks may cause damage to the print head in this machine and such damage
will not be covered by warranty. Warranty coverage does not apply to problems caused by
the use of 3rd party ink or 3rd party ink cartridges. Use only genuine Brother ink
cartridges.
If INK EMPTY shows on the LCD after you install the ink cartridges, check
Note
to make sure the ink cartridges are installed correctly.
A S S E M B L Y A N D C O N N E C T I O N S
2 - 12
Connecting the Fax Machine
Connecting an External Telephone
Although your fax machine has a handset, you can connect a separate telephone
(or telephone answering device) directly to your fax machine.
Connect the modular plug on the telephone’s line cord to the jack labeled EXT.
on the back side of the fax machine.
Whenever this phone (or TAD) is in use, the LCD displays EXT. TEL IN USE,
and, if the fax handset is lifted, an alarm sounds. To disconnect the call on the
external phone and switch to the fax, press Hook/Hold.
The external telephone can be cordless. Set the Receive Mode to FAX/TEL.
Connecting an External Telephone
Answering Device (TAD)
Sequence
You may choose to connect an answering system. However, when you have an
external TAD on the same telephone line as the fax machine, the TAD answers
all calls. The fax machine “listens” for fax calling (CNG) tones. If it hears them,
the fax machine takes over the call and receives the fax. If it doesn’t hear CNG
tones, the fax machine lets the TAD continue playing your outgoing message so
your caller can leave you a voice message.
The TAD must answer within five rings (the recommended setting is two rings).
The fax machine cannot hear CNG tones until the TAD has answered the call,
and with five rings there are only 8–10 seconds of CNG tones left for the fax
“handshake.” Make sure you carefully follow instructions in this manual for
recording your outgoing message. We do not recommend using the toll saver
feature on your external answering machine if it exceeds five rings.
If you do not receive all your faxes, you must reset the setting on your external
TAD to four rings.
The external TAD can be cordless. Set the Receive Mode to TAD:ANSWER
MACH..
If You Subscribe to your Telephone Company’s Distinctive Ring Service:
You may connect an external TAD to a separate wall jack only if you subscribe
to your telephone company’s Distinctive Ring service, have registered the
distinctive ring pattern on your fax machine, use that number as a fax number,
and have set your machine’s Receive mode to MANUAL. The recommended
setting is three or four rings on the external TAD when you have the telephone
company’s Distinctive Ring Service.
2 - 13
A S S E M B L Y A N D C O N N E C T I O N S
If You Do Not Subscribe to Distinctive Ring Service:
You must plug your TAD into the EXT. jack of your fax machine. If your TAD
is plugged into a wall jack, both your machine and the TAD will try to control
the phone line. (See illustration on page 2-14.)
Do not connect a TAD elsewhere on the same phone line (unless you have
the Distinctive Ring service).
NO !
TAD
TAD
YES !
Connections
The external TAD must be plugged into the back side of the fax machine, in the
jack labeled EXT. Your fax machine cannot work properly if you plug the TAD
into a wall jack (unless you are using Distinctive Ring).
1
2
Plug the telephone line cord from the wall jack into the back side of the fax
machine, in the jack labeled LINE.
Plug the telephone line cord from your external TAD into the back side of the
fax machine, in the jack labeled EXT. (Make sure this cord is connected to the
TAD at the TAD’s telephone line jack, and not its telephone set jack.)
3
Set your external TAD to four rings or less. (The fax machine’s Ring Delay
setting does not apply.)
4
5
6
Record the outgoing message on your external TAD (see page 2-15).
Set the TAD to answer calls.
Set the Receive Mode to TAD:ANSWER MACH..
A S S E M B L Y A N D C O N N E C T I O N S
2 - 14
Recording Outgoing Message (OGM)
Timing is important in recording this message. The message sets up the ways to
handle both manual and automatic fax reception.
1
Record 5 seconds of silence at the beginning of your message. (This allows your
fax machine time to listen for the fax CNG tones of automatic transmissions
before they stop.)
2
3
Limit your speaking to 20 seconds.
End your 20-second message by giving your Fax Receive Code for people
sending manual faxes. For example:
“After the beep, leave a message or send a fax by pressing 51 and Start.”
We recommend beginning your OGM with an initial 5-second silence because
the fax machine cannot hear fax tones over a resonant or loud voice. You may
try omitting this pause, but if your fax machine has trouble receiving, then you
must rerecord the OGM to include it.
Note
Special Line Considerations
Roll Over Phone Lines
A roll over phone system is a group of two or more separate telephone lines that
pass incoming calls each other if they are busy. The calls are usually passed
down or “rolled over” to the next available phone line in a preset order.
Your fax machine can work in a roll over system as long as it is the last number
in the sequence, so the call cannot roll away. Do not put the fax machine on any
of the other numbers; when the other lines are busy and a second fax call would
be received, the fax call is transferred to a line that does not have a fax machine.
Your fax machine will work best on a dedicated line.
Two-Line Phone System
A two-line phone system is nothing more than two separate phone numbers on
the same wall outlet. The two phone numbers can be on separate jacks (RJ11)
or combined into one jack (RJ14). Your fax machine must be plugged into an
RJ11 jack. RJ11 and RJ14 jacks may be equal in size and appearance and both
may contain four wires (black, red, green, yellow). To test the type of jack, plug
in a two-line phone and see if it can access both lines. If it can, you must separate
2 - 15
A S S E M B L Y A N D C O N N E C T I O N S
Converting Telephone Wall Outlets
There are three ways to convert to an RJ11 jack. The first two ways may require
assistance from the telephone company. You can change the wall outlets from
one RJ14 jack to two RJ11 jacks. Or, you can have an RJ11 wall outlet installed
and slave or jump one of the phone numbers to it.
The third way is the easiest: Buy a triplex adapter. You can plug a triplex adapter
into an RJ14 outlet. It separates the wires into two separate RJ11 jacks (Line 1,
Line 2) and a third RJ14 jack (Lines 1 and 2). If your fax machine is on Line 1,
plug the fax machine into L1 of the triplex adapter. If your fax machine is on
Line 2, plug it into L2 of the triplex adapter.
Triplex Adapter
RJ14
RJ11
RJ14
Installing fax machine, External Two-Line TAD and Two-Line
Telephone
When you are installing an external two-line telephone answering device
(TAD) and a two-line telephone, your fax machine must be isolated on one line
at both the wall jack and at the TAD. The most common connection is to put the
fax machine on Line 2. The two-line TAD must have two telephone jacks: one
labeled L1 or L1/L2, and the other labeled L2, which is explained in the
following Steps. You will need at least three telephone line cords, the one that
came with your fax machine and two for your external two-line TAD. You will
need a fourth line cord if you add a two-line telephone.
1
2
Place the two-line TAD and the two-line telephone next to your fax machine.
Plug one end of the telephone line cord for your fax machine into the L2 jack of
the triplex adapter. Plug the other end into the LINE jack on the left side of the
fax machine.
3
Plug one end of the first telephone line cord for your TAD into the L1 jack of
the triplex adapter. Plug the other end into the L1 or L1/L2 jack of the two-line
TAD.
A S S E M B L Y A N D C O N N E C T I O N S
2 - 16
4
Plug one end of the second telephone line cord for your TAD into the L2 jack
of the two-line TAD. Plug the other end into the EXT. jack on the left side of
the fax machine.
Triplex Adapter
Two Line Phone
External Two Line TAD
Fax Machine
You can keep two-line telephones on other wall outlets as always. There are two
ways to add a two-line telephone to the fax machine’s wall outlet. You can plug
the telephone line cord from the two-line telephone into the L1+L2 jack of the
triplex adapter. Or, you can plug the two-line telephone into the TEL jack of the
two-line TAD.
Multi-Line Connections (PBX)
Most offices use a central telephone system. While it is often relatively simple
to connect the machine to a key system or a PBX (Private Branch Exchange),
we suggest that you contact the company that installed your telephone system
and ask them to connect the fax machine for you. It is advisable to have a
separate line for the fax machine. You can then leave the fax machine in FAX
ONLY mode to receive faxes any time of day or night.
If the fax machine is to be connected to a multi-line system, ask your installer to
connect the unit to the last line on the system. This prevents the unit from being
activated each time a telephone call is received.
As with all fax units, this machine must be connected to a two wire system. If
your line has more than two wires, proper connection of the fax machine cannot
be made.
If You are Installing the Fax Machine to Work with a PBX:
1
2
3
It is not guaranteed that the unit will operate correctly under all circumstances
with a PBX. Any cases of difficulty should be reported first to the company that
handles your PBX.
If all incoming calls will be answered by a switchboard operator, it is
recommended that the Receive Mode be set to MANUAL. All incoming calls
should initially be regarded as telephone calls.
The fax machine may be used with either pulse or tone dialing telephone
service.
2 - 17
A S S E M B L Y A N D C O N N E C T I O N S
3
Paper
3
About Paper
The quality of your document can be affected by the kind of paper you use in
the fax machine. You can use plain paper, inkjet paper (coated paper), glossy
paper, transparencies and envelopes. We recommend testing various papers
before purchasing large quantities. For best results, use the recommended
paper.
To ensure the best print quality for the settings you’ve chosen, always set the
Paper Type to match the type of paper you load.
When using inkjet paper, glossy paper or transparencies, avoid stacking by
removing each page after copying or receiving faxes.
Note
Handling and Using Special Paper
I Store paper in the original bag, and keep it sealed. Keep the paper flat and away
from moisture, direct sunlight and heat.
I The coated side of glossy paper is shiny. Do not touch the shiny (coated) side.
Load glossy paper with the shiny side facing up toward you.
I Do not touch either side of transparencies, because they absorb water and
perspiration easily and may cause decreased output quality. Transparencies
designed for laser printers/copiers may stain your next document. Use only
recommended transparencies.
Recommended Paper for the FAX-1800C
Plain Paper:
Inkjet Paper:
Glossy Paper:
Xerox 4200
KODAK® Premium Inkjet Paper (Matte)
JETPRINT PHOTO®
Graphic image paper — Gloss Finish
Transparencies: 3M Transparency Film (CG3410)
The output quality depends on the paper type and paper brand.
Visit us at http://solutions.brother.com and check the latest recommendations
for paper that can be used with the FAX-1800C.
Note
3 - 1
P A P E R
Paper Capacity of Multi-purpose Sheet Feeder
Paper Type
Paper Size
Capacity
Plain Paper
(Cut Sheet)
Letter, Executive
100 Sheets of 20 lb
(75 g/m2)
Legal
100 Sheets of 20 lb
(75 g/m2)
Inkjet Paper
Letter
20 Sheets
Glossy Paper* Letter
Transparencies Letter
20
10
10
Envelopes*
DL, COM-10, C5,
Monarch
4" × 6"
5" × 8"
Postcard*
30
30
Index Card*
*If you want to load thick paper such as postcards, index cards, envelopes and glossy paper
in the multi-purpose sheet feeder, you must first install the Card Stock Support in the feeder.
Paper Specifications for Multi-purpose Sheet Feeder
Cut Sheet Paper Weight
Plain Paper: 17 to 32 lb (64 to 120 g/m2)
Inkjet Paper: Up to 32 lb (120 g/m2)
Glossy Paper: Up to 40 lb (150 g/m2)
Postcard: Up to 45 lb (170 g/m2)
Index card: Up to 32 lb (120 g/m2)
Thickness
Plain Paper: 0.003 to 0.006 inches (0.08 to 0.15 mm)
Inkjet Paper: Up to 0.006 inches (0.15 mm)
Glossy Paper: Up to 0.007 inches (0.18 mm)
Envelopes: Up to 0.02 inches (0.52 mm)
Postcard: Up to 0.009 inches (0.23 mm)
Index card: Up to 0.006 inches (0.15 mm)
Sheet Feeder
Up to 0.39 inches (10 mm)
Approximately 100 sheets of 20 lb (75 g/m2)
Output Stacker
Approximately 50 sheets of 20 lb (75 g/m2)
(Transparencies and glossy paper must be picked up
from the paper tray one page at a time.)
Do not use the following types of paper and envelopes:
I Damaged, curled, wrinkled, or irregularly shaped paper and envelopes
I Extremely shiny or highly textured paper and envelopes
I Paper and envelopes already printed with a laser printer
I Paper and envelopes that cannot be arranged uniformly when stacked
P A P E R
3 - 2
Print Area
The print area depends on the settings in the application you are using. The
figures below show the unprintable areas on cut sheet paper and envelopes.
Cut Sheet Paper
Envelopes
0.13" (3.3 mm) 0.13" (3.3 mm)
0.25" (6.4 mm) 0.25" (6.4 mm)
0.12" (3 mm)
0.39" (9.9 mm)
0.43" (11 mm)
0.79" (20 mm)
3 - 3
P A P E R
4
On-Screen Programming
4
User-Friendly Programming
We have designed your fax machine with on-screen programming using
navigation keys. User-friendly programming helps you take full advantage of all
the menu selections your fax machine has to offer.
Since your programming is done on the LCD, we created step-by-step on-screen
prompts to help you program your fax machine. All you need to do is follow the
prompts as they guide you through the menu selections and programming
options. Additionally, you can program settings more quickly by pressing
Menu/Set and the menu number using the dial pad.
Menu Selection Table
You can probably perform most of these programming operations without the
Owner’s Manual. To help you understand the menu selections, and options that
are found in the fax machine programs, use the Menu Selection Table on page
You can program your fax machine by pressing Menu/Set followed by the
Note
menu numbers. For example: to set FAX RESOLUTION to FINE,
or
press Menu/Set, 2, 2, 2 and
to select FINE, and then press Menu/Set.
Alternating Displays
Sometimes, the LCD alternates between the active setting, and a help message
giving brief instructions about how to proceed. The LCD message you’ll
probably see most often is shown below. When you place an original in the
ADF, it appears to tell you that you can dial a number to send a fax or you can
make a copy.
FAX: NO. & START
COPY: NO. & COPY
O N - S C R E E N P R O G R A M M I N G
4 - 1
Navigation Keys
* Access the Menu
* Go to next menu level
* Accept an option
* Scroll through the
current menu level
* Back to previous menu
level
* Forward to next menu
level
* Exit the Menu
You can access the menu mode by
pressing Menu/Set. When you enter the
Menu, the LCD scrolls;
SELECT
& SET
Then press 1 for General Setup Menu
—OR—
1.GENERAL SETUP
2.FAX
Press 2 for Fax Menu—OR—
Press 3 for Copy Menu—OR—
Press 4 for Test Print
3.COPY
4.TEST PRINT
—OR—
You can scroll more quickly through the each menu level by pressing
, and
or
then set an option by pressing Menu/Set when that option appears on the LCD.
Then the LCD shows next menu level. Press
to scroll to your next menu
or
selection, and then press Menu/Set.
When you finish setting an option, the LCD shows ACCEPTED.
Use to scroll backward if you passed your choices or to save keystrokes.
Note
4 - 2
O N - S C R E E N P R O G R A M M I N G
To access the menu, press
Menu/Set.
to accept
Stop
to Exit
Menu
Selections
Main Menu
Submenu
Options
Descriptions Page
1. GENERAL 1. PAPER
PLAIN
INKJET
GLOSSY
(4-COLOR/3-COLOR)
TRANSPARENCY
Identifies the
type of paper in
SETUP
TYPE
the multi-
purpose sheet
feeder.
—
2. PAPER SIZE
LETTER
LEGAL
A4
Selects the size
of paper.
—
—
3. DATE/TIME
4. STATION ID
5. VOLUME
Enter date and
time for the LCD
—
—
display and
heading on fax
transmissions.
Program your
name and fax
number to appear
on each
—
transmitted page.
1. RING
Adjusts ring
volume.
HIGH
LOW
OFF
2. BEEPER
HIGH
LOW
OFF
Adjusts volume
level of beeper.
3. SPEAKER
4. HANDSET
HIGH
MED
LOW
OFF
Adjusts speaker
volume.
HIGH
Adjusts handset
volume.
LOW
5. VOLUME
AMPLIFY
For the hearing-
impaired, you
can set the
ON
(PERMANENT/
TEMPORARY)
volume to the
VOL
AMPLIFY:ON
setting on a
permanent or
temporary basis.
OFF
The factory setting (option) is shown in bold.
Note
O N - S C R E E N P R O G R A M M I N G
4 - 3
To access the menu, press
Menu/Set.
to accept
Stop
to Exit
Menu
Selections
Main Menu
Submenu
Options
Descriptions Page
6. AUTO
DAYLIGHT
ON
Changes for
Daylight Savings
—
—
—
Time
automatically.
OFF
7. TONE/
PULSE
TONE
Selects dialing
mode
PULSE
8. LOCAL
LANGUAGE
(Canada Only)
ENGLISH
Allows you to
change the LCD
Language to
French.
See French
Manual
FRENCH
2. FAX
1. SETUP
RECEIVE
1. RING
DELAY
Sets number of
rings before fax
machine answers
inFAXONLYor
FAX/TEL mode.
04
03
02
01
00
2. F/T
RING TIME
70
40
30
20
Sets the length of
time for “double-
ring” in FAX/
TEL mode.
3. EASY
RECEIVE
ON
Receive fax
messageswithout
pressing the Start
key.
SEMI
OFF
ON
4. REMOTE
CODE
Activate or deactivate
the fax machine from
aremotelocation.You
can also personalize
these codes.
(
51, #51)
OFF
5. AUTO
REDUCTION
ON
Reduces the size
of incoming fax
images to fit on
your paper.
OFF
ON
6. POLLING
RX
Sets up your fax
machine to poll
another
fax machine.
OFF
The factory setting (option) is shown in bold.
Note
4 - 4
O N - S C R E E N P R O G R A M M I N G
To access the menu, press
Menu/Set.
to accept
Stop
to Exit
Menu
Main Menu
2. FAX
Submenu
Options
Descriptions Page
Selections
2. SETUP
SEND
1. CONTRAST
AUTO
Changes the
lightness or
darkness of a fax
you are sending.
S.LIGHT
S.DARK
2. FAX
RESOLUTION
STANDARD
FINE
S. FINE
PHOTO
Changes the
default setting of
fax resolution.
3. DELAYED
FAX
Sendsdocuments
—
later.
4. BATCH
TX
Sends all delayed
faxes that are to
ON
the same fax
number and at the
same time as one
transmission.
OFF
5. REAL
TIME TX
OFF
You can send a
fax without using
memory.
ON
NEXT FAX ONLY
6. POLLED
TX
Sets up your
ON
fax machine with a
document to be
retrieved by another
fax machine.
OFF
7. COVERPG
SETUP
NEXT FAX ONLY
ON
OFF
Automatically
sends a cover
page you
program.
PRINT SAMPLE
8. COVERPAGE
MSG
Programs
customized
message for fax
cover page.
—
9. OVERSEAS
MODE
ON
Ajusts for
sometimes
difficult overseas
transmissions.
OFF
The factory setting (option) is shown in bold.
Note
O N - S C R E E N P R O G R A M M I N G
4 - 5
To access the menu, press
Menu/Set.
to accept
Stop
to Exit
Menu
Selections
Main Menu
Submenu
Options
Descriptions Page
2. FAX
(Continued)
3. SET
AUTO DIAL
1. ONE-TOUCH
DIAL
Store One-Touch
Dial so you can
—
dial by pressing
only one key.
2. SPEED-
DIAL
Store Speed Dial
numbers so you
can dial by
pressing only
four keys.
—
—
3. SETUP
GROUPS
Sets up a Group
number for
Broadcasting.
4. SETUP
REPORTS
1. TRANS-
MISSION
ON
Initial setup for
Transmission
Verification
Report and Fax
Activity Report.
ON+IMAGE
OFF
OFF+IMAGE
2. ACT.
OFF
INTERVAL
7/4/2 Days
24/12/6 Hours
5. REMOTE
FAX OPT
1. FAX FWD/
PAGING
OFF
Sets fax machine
to forward fax
messages–OR–
to call your
FAX FORWARD
PAGING
ON
pager.
2. FAX
STORAGE
Stores incoming
faxes in memory
for Remote
Retrieval.
OFF
159
3. REMOTE
ACCESS
Personalizes
code for
retrieving faxes.
4. PRINT
FAX
Prints incoming
faxes stored in
the memory.
—
The factory setting (option) is shown in bold.
Note
4 - 6
O N - S C R E E N P R O G R A M M I N G
To access the menu, press
Menu/Set.
to accept
Stop
to Exit
Menu
Selections
Main Menu
Submenu
Options
Descriptions Page
2. FAX
(Continued)
6. REMAINING
JOBS
Check which
jobs are in
memory or
—
—
cancel a Delayed
Fax or Polling
job.
0. TEL
SERVICE
1. DISTINCTIVE
ON
Uses the phone
company
Distinctive Ring
OFF
SET
subscriber service
to register the ring
pattern with the
fax machine.
2. CALLER
ID
DISPLAY #
View or print a list
of the last 30
Caller IDs stored
in memory.
PRINT REPORT
3. COPY
1. QUALITY
NORMAL
Select copy
quality.
—
FAST
BEST
R: -
R: -
R:-
R: -
R: -
+
2. COLOR
ADJUST
1. RED
Adjust the
+
+
+
+
amount of Red in
copies.
G: -
G: -
G:-
G: -
G: -
+
+
+
+
+
2. GREEN
3. BLUE
Adjust the
amount of Green
in copies.
B: -
B: -
B: -
B: -
B: -
+
+
+
+
+
Adjust the
amount of Blue
in copies.
-
-
-
-
-
+
+
+
+
+
3. CONTRAST
Adjust the
contrast.
—
—
4. TEST
PRINT
You can print a
test sample page
to check print
quality and
adjust the
Vertical
Alignment.
—
—
The factory setting (option) is shown in bold.
Note
O N - S C R E E N P R O G R A M M I N G
4 - 7
Key Operations Table
You can use the temporary keys on the control panel to conveniently choose
temporary copy and fax settings. The Key Operations Table below shows the
options they provide.
Press the temporary key repeatedly until you see the option you want; some keys
require pressing Menu/Set to select it. For the Options key, press
to
or
scroll through the next level of options, and then select the one you want by
pressing Menu/Set again.
Keys
Options
Descriptions
Page
Options
OPT:#OF
COPIES 01
NO.OF COPIES:01
Enter the number of copies.
OPT:PAPER
TYPE
PLAIN/INK JET/
GLOSSY(4-COLOR or
3-COLOR)/
Identify the type of paper in the
multi-purpose sheet feeder.
TRANSPARENCY
OPT:PAPER
SIZE
LETTER/LEGAL/A4/
POST CARD: 4”X6”
Specify the size of paper.
OPT:QUALITY
OPT:BRIGHTNESS
OPT:ELG/RDC
NORMAL/BEST/FAST Select the Quality.
-
+
Select the degree of Brightness.
50%, 78% LGL>LTR,
94% A4>LTR, 100%,
104% EXE>LTR, 150%,
200%, ZOOM
Select one a fixed reduction or
enlargement ratio, or enter a
percentage between 25% and
400%.
OPT:SPECIAL
1.CLEANING
2 IN 1
OFF(1 IN 1)
You can change the layout of copies
on the print media.
Ink
BLACK/CYAN
These two colors are cleaned
together.
YELLOW/MAGENTA
These two colors are cleaned
together.
ALL
All four colors are cleaned.
2.REPLACE INK
—
—
Color Copy
Black Copy
—
Make a color copy.
Make a black & white copy.
—
Reports
(Shift + Ink)
1.HELP LIST
2.AUTO DIAL
Press Shift and Ink together to
access the Reports menu.
3.FAX ACTIVITY
4.TRANSMISSION
5.USER SETTINGS
4 - 8
O N - S C R E E N P R O G R A M M I N G
Keys
Options
Descriptions
Page
Receive
Mode
FAX ONLY
FAX/TEL
TAD:ANSWER MACH.
Select the machine’s Receive
Mode.
MANUAL
Fax
Resolution
STANDARD
FINE
S.FINE
Black & white / color
Black & white / color
Black & white only
Black & white only
PHOTO
Color Fax
Start
Send the fax in color (if receiving
machine has this feature).
—
—
Black Fax
Start
Send the fax in black & white.
Shift + Hook
(Secure Feed)
After loading paper in the cassette,
press Shift and Hook together to
turn ON; repeat to turn OFF.
—
The factory setting (option) is shown in bold.
Note
O N - S C R E E N P R O G R A M M I N G
4 - 9
5
Initial Setup
5
Getting Started
Setting Paper Type
You can choose the Paper Type you use.
1
2
Press Menu/Set, 1, 1.
1.PAPER TYPE
Press
to select PLAIN
,
INK JET
,
or
GLOSSY or TRNSPRNCY (TRANSPARENCY), and then press Menu/Set
.
3
If you selected GLOSSY, press
to select GLOSSY:4-COLOR or
or
GLOSSY:3-COLOR, and then press Menu/Set
.
The print quality of black ink varies depending on the kind of glossy paper you
are using. Black ink is used when you select GLOSSY:4-COLOR. If the
glossy paper you are using repels the black ink, select GLOSSY:3-COLOR,
which simulates black ink by combining the three ink colors.
Note
4
Press Stop/Exit.
The fax machine ejects paper with printed surfaces face up onto the paper tray
in the front of the fax machine. When you use transparencies, remove each
sheet immediately, to prevent a paper jam or curled.
Note
Setting Paper Size
You can use three sizes of paper for printing your faxes and copies — letter,
legal and A4. When you change the kind of paper you have loaded in the fax
machine, you will need to change the setting for Paper Size so your fax machine
can fit the incoming fax on the page.
1
2
Press Menu/Set, 1, 2.
2.PAPER SIZE
Press to select LETTER, LEGAL
or
or A4, and then press Menu/Set.
3
Press Stop/Exit.
5 - 1
I N I T I A L S E T U P
Setting Date and Time
Your fax machine displays the date and time, and prints it on every fax you send.
In the event of a power failure, you may have to reset the date and time. All other
settings remain unaffected.
1
2
Press Menu/Set, 1, 3.
3.DATE/TIME
Enter the last two digits of the year,
and then press Menu/Set.
YEAR:XX
3
Enter two digits for the month (for
example, enter 09 for September, or 10
for October), and then press Menu/Set.
MONTH:XX
4
5
Enter two digits for the day (for example,
06), and then press Menu/Set.
DAY:XX
Enter the time in 24-hour format (for
example, enter 15:25 for 3:25 P.M.),
and then press Menu/Set.
TIME:XX:XX
6
Press Stop/Exit.
The LCD now displays the date and time you set whenever the fax machine is
in Standby mode.
Setting Station ID
You can store your name, fax number and telephone number in this setting. The
name and fax number will be printed on the fax cover pages and all fax pages
that you send.
1
2
Press Menu/Set, 1, 4.
4.STATION ID
FAX:
Enter your fax number (up to 20 digits),
and then press Menu/Set.
You must enter a fax number to proceed.
3
Enter your telephone number (up to 20
digits) and press Menu/Set. If your
telephone number and fax number are the
same, enter the same number again.
TEL:
The telephone number you enter is used only for Cover Page features.
4
5
Use the dial pad to enter your name (up to
20 characters), and then press
NAME:
Press Stop/Exit.
The LCD returns to the date and time.
If your Station ID has already been programmed, the LCD prompts 1 to make
a change, or 2 to exit without changing.
I N I T I A L S E T U P
5 - 2
Entering Text
When you are setting certain functions, such as the Station ID, you may need to
type text into the fax machine. Most number keys have three or four letters
printed above them. The keys for 0, #, and do not have printed letters because
they are used for special characters.
By pressing the appropriate number key repeatedly, you can access the character
you want.
Press Key
one time
two times three times four times
2
3
4
5
6
7
8
9
A
D
G
J
B
E
C
F
2
3
4
5
6
S
8
Z
H
K
N
Q
U
X
I
L
O
R
V
Y
M
P
T
W
Inserting Spaces
To enter a space, press
once between numbers and twice between characters.
Making Corrections
If you entered a letter incorrectly and want to change it, press
to move the
cursor after the last correct letter. Then press Stop/Exit; all letters above and to
the right of the cursor will be deleted. Re-enter the correct characters. You can
also back up and type over incorrect letters.
Repeating Letters
If you need to enter a character that is assigned to the same key as the previous
character, press
to move the cursor to the right.
Special Characters and Symbols
Press , # or 0, and then press
or
to move the cursor under the special
character or symbol you want. Then press Menu/Set to select it.
Press
for
for
for
(space) ! “ # $ % & ’ ( ) * + , - . /
: ; < = > ? @ [ ] ^ _
Press #
Press 0
É À È Ê Î Ç Ë Ö 0
5 - 3
I N I T I A L S E T U P
NOTICE
The Telephone Consumer Protection Act of 1991 makes it unlawful
for any person to use a computer or electronic device to send any
message via a telephone fax machine unless such messages clearly
contain, in a margin at the top or bottom of each transmitted page,
or on the first page of the transmission, the date and time it is sent
and an identification of the business or other entity or other
individual sending the message and the telephone number of the
sending machines or such business, other entity or individual.
In order to program this information into your fax machine,
complete the steps described on page 5-2.
If you do not enter a fax number, no additional information can be entered.
Setting the Ring Volume
1
Press Menu/Set, 1, 5, 1.
1.RING
2
3
Press select (OFF, LOW or HIGH), and then press Menu/Set.
or
Press Stop/Exit.
—OR—
You can adjust the ring volume when your fax machine is idle. You can turn the
ring OFF or you can select a ring volume level.
Press
to adjust the volume level. With each key press, the fax machine rings
or
so you can hear the active setting as the LCD shows it. Each key press changes
the volume. The new setting will remain until you change it again.
Setting the Beeper Volume
You can set the beeper to LOW, HIGH or OFF. The default setting is LOW.
When the beeper is set to LOW or HIGH, the fax machine beeps every time
you press a key or make an error and when fax sending or receiving is finished.
1
2
3
Press Menu/Set, 1, 5, 2.
2.BEEPER
Press to select your option.
or
When the LCD shows the option you want, press Menu/Set.
Press Stop/Exit.
I N I T I A L S E T U P
5 - 4
Setting the Speaker Volume
1
2
3
Press Menu/Set, 1, 5, 3.
3.SPEAKER
Press
to select LOW, MED, HIGH or OFF, and then press Menu/Set.
or
Press Stop/Exit.
—OR—
If you are using Hook/Hold, you can adjust the speaker volume while dialing.
You can turn the speaker off or you can select a speaker volume level. The
default setting is the lowest volume.
Press
to adjust the volume level. With each key press, the volume changes
or
as the LCD shows the active setting. The new setting will remain until you
change it again.
Setting the Handset Volume
1
2
3
Press Menu/Set, 1, 5, 4.
4.HANDSET
Press to select HIGH (or LOW), and then press Menu/Set.
or
Press Stop/Exit.
—OR—
You can adjust the handset volume any time you are talking on the telephone.
There are two handset volume levels, LOW and HIGH. The default setting is
LOW.
Press
to adjust the volume level. The LCD shows the setting you are
or
choosing. The new setting will remain until you change it again.
5 - 5
I N I T I A L S E T U P
Choosing the Handset Volume (For Volume Amplify)
Before you begin to use the machine, you must decide if you need to set the
handset volume to VOL AMPLIFY: ON for a user who is hearing-impaired.
The AMPLIFY volume level complies with FCC standards.
VOLUME AMPLIFY: OFF
This default setting is appropriate if none of the users are hearing-impaired.
During a conversation, users can press Volume
on the control panel to
or
adjust the volume to LOW or HIGH. When the handset is replaced, the handset
volume will remain until you change it again.
VOLUME AMPLIFY: ON—TEMPORARY
This setting is appropriate if some of the users are hearing-impaired. During a
conversation, users can press Volume
on the control panel to adjust the
or
volume to LOW, HIGH or AMPLIFY. When the handset is replaced, the
handset volume returns to the default setting of LOW.
VOLUME AMPLIFY:ON—PERMANENT
Choose VOL AMPLIFY:ON—PERMANENT if all of the users are
hearing-impaired. During a conversation, users can press Volume
on the
or
HIGH or AMPLIFY. When the
control panel to adjust the volume to LOW
,
handset is replaced, the handset volume returns to the default setting of AMPLIFY
.
When you press Volume
on the control panel to adjust the volume, the
or
LCD shows the setting you are choosing. Each key press changes the volume
to the next setting.
WARNING
It is important that you do NOT choose PERMANENT unless ALL the
users are hearing-impaired. Otherwise, the default setting of AMPLIFY may
damage the hearing of some users.
Setting Volume Amplify
the following steps:
1
Press Menu/Set, 1, 5, 5.
5.VOLUME AMPLIFY
I N I T I A L S E T U P
5 - 6
2
If none of the users are hearing-impaired,
press to select VOL AMPLIFY:OFF?, and then press Menu/Set and go
VOL AMPLIFY:ON?
or
to Step 4—OR—
If some or all of the users are hearing-impaired, select VOL AMPLIFY:ON?,
and then press Menu/Set.
3
4
If all the users are hearing-impaired,
PERMANENT?
press
to select PERMANENT?,
or
TEMPORARY?
and then press Menu/Set—OR—
If only some of the users are hearing-impaired, select TEMPORARY?, and
then press Menu/Set.
Press Stop/Exit.
Turning On Automatic Daylight Savings Time
You can set the machine to change automatically for Daylight Savings Time. It
will reset itself forward one hour in the Spring and backward one hour in the
Fall.
1
Press Menu/Set, 1, 6.
6.AUTO DAYLIGHT
2
3
Press to select ON (or OFF), and then press Menu/Set.
or
Press Stop/Exit.
Setting Tone/Pulse Dialing Mode
Your fax machine comes set to accommodate tone dialing service
(multi-frequency). If you have pulse dialing service (rotary), you need to change
the dialing mode.
1
Press Menu/Set, 1, 7.
7.TONE/PULSE
or
2
3
Press
to select PULSE (or TONE), and then press Menu/Set.
Press Stop/Exit.
Memory Storage
In the event of a power failure, all settings in the GENERAL SETUP, SETUP
RECEIVE, SET AUTO DIAL, SETUP REPORTS, REMOTE FAX OPT,
COPY, plus the COVERPG SETUP and COVERPAGE MSG settings (from
SETUP SEND) are stored permanently. You may have to reset the date and
time.
5 - 7
I N I T I A L S E T U P
6
Setup Receive
6
Basic Receiving Operations
Choosing the Receive Mode
There are three different receive modes for your fax machine. You may choose
the mode that best suits your needs by pressing Receive Mode repeatedly until
the LCD shows the setting you want to use.
LCD
How it works
When to use it
FAX ONLY
(automatic receive)
The fax machine
automatically answers
every call as a fax.
For dedicated fax lines.
You cannot receive a voice
call but you can call out.
FAX/TEL*
(fax/telephone)
The fax machine controls
the line and automatically answering machine on the
You cannot have an
answers every call.
If the call is a fax it will
same line, even if it is on a
separate wall jack on the
receive the fax. If the call is same line.
not a fax it will ring
(double-ring) for you to
pick up the call.
You cannot use the
telephonecompany’sVoice
Mail in this mode.
TAD:ANSWER
MACH.
(external telephone
answering device)
The external TAD
automatically answers
every call. Voice messages machine on your phone
are stored on the external
TAD. Fax messages are
printed.
Use this mode if you have
an external answering
line.
MANUAL
(manual receive)
You control the phone line Use this mode when you
and must answer every call are using a computer
yourself.
modem on the same line or
if you receive very few fax
messages.
You can also use this mode
with Distinctive Ring.
*In FAX/TEL mode you must set the Ring Delay and F/T Ring Time. If you have
extension phones on the line, keep the Ring Delay set to 4 rings.
S E T U P R E C E I V E
6 - 1
To Select or Change Your Receive Mode
1
2
Press Receive Mode. The LCD shows your current selection.
FAX ONLY
FAX/TEL
TAD:ANSWER MACH.
MANUAL
Continue to press Receive Mode until your new selection appears. After two
seconds the LCD returns to the date and time display, along with your new
Receive Mode setting.
If you are changing the Receive Mode while in another operation, the LCD
returns to that operation.
Current Receive Mode
09/06 15:25 FAX
Setting Ring Delay
The Ring Delay setting determines the number of times the fax machine rings
before it answers. If you have extension phones on the same line as the fax
machine, or subscribe to the telephone company’s Distinctive Ring service,
1
2
Press Menu/Set, 2, 1, 1.
1.RING DELAY
Press
to select how many times the line rings before the fax machine
or
answers
(00–04), and then press Menu/Set. If you select 00, the line doesn’t ring at all.
3
Press Stop/Exit.
6 - 2
S E T U P R E C E I V E
Setting the F/T Ring Time (For FAX/TEL Mode Only)
If you set the receive mode to FAX/TEL, you’ll need to determine how long the
fax machine will send you its special double-ring when you have a voice call.
This ringing happens after the initial ringing from the phone company. Only the
fax machine rings, for 20, 30, 40 or 70 seconds; no other phones on the same
line ring the special double-ring. However, you can answer the call on any
extension phone (in a separate wall jack) on the same line as the fax machine.
1
2
Press Menu/Set, 2, 1, 2.
2.F/T RING TIME
Press
to select how long the fax machine will ring to alert you that you have
or
a voice call, and then press Menu/Set.
RING TIME:20 SEC
3
Press Stop/Exit.
Now, when a call comes in and the fax machine is set to FAX/TEL mode, all
phones on this line will ring the number of times you selected in Ring Delay.
You can let the fax machine answer and detect if it’s a fax or voice call. If it’s a
fax call, the fax machine prints the fax. If it’s a voice call, the fax machine
signals you with a double-ring for the length of time you selected in F/T Ring
Time.
Even if the caller hangs up during the double-ringing, the fax machine
continues for the set time.
Easy Receive
When you use this feature, you don’t have to press Black Fax Start when you
answer a fax call and hear calling beeps. Just hold the handset and wait a few
seconds. When you see RECEIVING on the LCD or when you hear “chirps”
through the handset of an extension phone connected to another wall jack, just
replace the handset. Your fax machine does the rest. Selecting ON allows the
fax machine to receive fax calls automatically, even if you lift the handset of an
extension or external phone. Selecting SEMI lets the fax machine receive the
call only if you’ve answered it at the fax machine. Selecting OFF means you’ll
have to activate the fax machine yourself, by pressing Black Fax Start or by
pressing 5 1 if you are not at your fax machine.
If you’ve set the feature to ON, but your fax machine doesn’t automatically
connect a fax call when you lift an external or extension phone handset, press
the Fax Receive code 5 1. At the fax machine, lift the handset and then press
Black Fax Start.
Note
If you send faxes from a computer on the same phone line and the fax machine
intercepts them, set Easy Receive to OFF.
Note
S E T U P R E C E I V E
6 - 3
1
2
Press Menu/Set, 2, 1, 3.
3.EASY RECEIVE
or
Use
to select ON, SEMI, or OFF,
and then press Menu/Set.
Press Stop/Exit.
3
Printing a Reduced Incoming Fax (Auto Reduction)
You can always reduce the size of an incoming fax to a fixed percentage,
regardless of the size of the paper in your fax machine. ON lets your fax
machine choose the level of reduction for you.
1
2
Press Menu/Set, 2, 1, 5.
5.AUTO REDUCTION
Use
to select ON (or OFF),
or
and then press Menu/Set.
3
Press Stop/Exit.
If incoming faxes show that information in the left and right margins has been
cut off, make sure this Auto Reduction feature is turned on.
Note
FOR YOUR INFORMATION
If one or more ink cartridges are empty, the fax machine will stop printing to
protect the print heads; black & white faxes will be received into memory. The
FAX-1800C’s “handshake” will request that color faxes be sent as black &
white. If the sending machine has the feature to send color faxes in black &
white, they can be received into memory also.
Replace the empty ink cartridges to print the faxes from memory.
If the fax machine runs out of paper, it stops printing and receives faxes into
memory. Add paper, and then press Black Fax Start to print the faxes.
6 - 4
S E T U P R E C E I V E
Advanced Receiving Operations
Operation from Extension Telephones
If you answer a fax call on an extension phone or on an external phone in the
EXT. jack, you can make your fax machine take over by using the Fax Receive
Code. When you press the Fax Receive Code 5 1, the fax machine starts to
If the fax machine answers a voice call and double-rings for you to take over,
use the Telephone Answer Code # 5 1 to take the call at an extension phone.
If you answer a call, and no one is on the line, assume you’re receiving a fax. At
the fax machine phone press Black Fax Start, and then hang up. At an
extension phone, press 5 1, wait for fax receiving tones (chirps), and then
hang up. At an external phone, press 5 1 and wait for the phone to be
disconnected before you hang up (the LCD shows RECEIVING). (Your caller
will have to press Black Fax Start to send the fax.)
For FAX/TEL Mode Only
When the fax machine is in FAX/TEL mode, it will use the F/T Ring Time
(double-ringing) to alert you to a voice call. If you’re at the fax machine, you
can lift the handset to answer.
If you’re at an extension phone, you’ll need to lift the handset during the F/T
Ring Time, and then press # 5 1 between the double-rings. If no one is on the
line or if someone wants to send you a fax, send the call back to the fax machine
by pressing 5 1.
Using a Cordless External Handset
If your cordless telephone is connected to the EXT. jack of the fax machine and
you typically carry the cordless handset elsewhere, it is easier to answer calls
during the Ring Delay. If you let the fax machine answer first, you will have to
answer using the cordless and then go to the fax machine so you can press
Hook/Hold to transfer the call to the cordless handset.
Changing the Remote Codes
Remote Codes might not work with some telephone systems. The preset Fax
Receive Code is 5 1. The preset Telephone Answer Code is # 5 1.
If you are always disconnected when accessing your external TAD remotely,
Note
try changing the Fax Receive Code from 5 1 to # # # and the Telephone
Answer Code from # 5 1 to 9 9 9.
S E T U P R E C E I V E
6 - 5
1
2
Press Menu/Set, 2, 1, 4.
Press to select ON (or OFF),
or
4.REMOTE CODE
REMOTE ACT.:ON?
and then press Menu/Set.
3
4
5
If you want to, enter a new Fax Receive
Code, and then press Menu/Set.
*
FAX RECEIVE: 51
If you want to, enter a new Telephone
Answer Code, and then press Menu/Set.
TEL ANSWER:#51
Press Stop/Exit.
Printing a Fax in Memory
If you set Fax Storage to ON for remote retrieval, you can still print a fax from
1
2
3
Press Menu/Set, 2, 5, 4.
4.PRINT FAX
Press Black Fax Start.
After printing is finished, press Stop/Exit.
Polling
Polling is the process of retrieving faxes from another fax machine. You can
use your fax machine to “poll” other machines, or you can have someone poll
your fax machine.
All parties involved in polling need to set up their fax machines to accommodate
polling. When someone polls your fax machine to receive a fax, they pay for
the call; if you poll someone’s fax machine to receive a fax, you pay for the call.
Some fax machines do not respond to the Polling feature.
Setting Up Polling Receive
Polling Receive is when you call another fax machine to receive a fax from it.
1
2
Press Menu/Set, 2, 1, 6.
6.POLLING RX
Press to select POLLING RX: ON,
or
and then press Menu/Set.
3
4
Enter the fax number you are polling.
Press Black Fax Start.
The LCD shows DIALING.
6 - 6
S E T U P R E C E I V E
Setting Up Sequential Polling Receive
Your fax machine can request documents from several fax units in a single
operation. Afterward, a Sequential Polling Report will be printed.
1
2
Press Menu/Set, 2, 1, 6.
6.POLLING RX
Press
to select POLLING RX: ON,
or
and then press Menu/Set.
3
4
Specify the destination fax machines you wish to poll using One Touch, Speed
Dial, a Group or the dial pad. You must press Menu/Set between each location.
Press Black Fax Start.
Your fax machine will poll each number or group number in turn for a
document.
Canceling a Scheduled Job
You can cancel tasks you’ve scheduled, such as Delayed Fax or Polling
1
2
Press Menu/Set, 2, 6. Any waiting jobs
appear on the LCD. If no job is waiting,
the LCD shows NO JOB WAITING.
6.REMAINING JOBS
If you have more than two jobs waiting, press
to select the job you want to
or
cancel, and then press Menu/Set.
—OR—
If you have only one job waiting, go to Step 3.
3
4
Press 1 to cancel—OR—Press 2 to exit without canceling.
To cancel another job, return to Step 2.
Press Stop/Exit.
S E T U P R E C E I V E
6 - 7
7
Setup Send
7
Before You Begin
Before you begin sending faxes, please be sure to read all the instructions and
cautions listed below for placing originals in the automatic document feeder.
Using the ADF (Automatic Document Feeder)
I Documents must be between 3.5 and 8.5 inches wide and 5 and 14 inches long.
I Make sure you place originals face down, top edge first.
I Adjust the paper guides to fit the width of your document.
Originals are Face
Down in the ADF
Paper Guides
I The automatic document feeder (ADF) can hold up to 20 pages, feeding each
one individually through the fax machine. Use standard (20 lb/75g/m2) paper
when using the ADF.
Fan the paper, and then stagger the pages in the ADF as shown:
Approx. 1/2 inch
DO NOT use curled, wrinkled, folded, or ripped paper, or paper with staples,
paper clips, paste or tape attached. DO NOT use cardboard, newspaper or
fabric.
Make sure documents written with ink are completely dry.
7 - 1
S E T U P S E N D
Sending Faxes with Multiple Settings
When you send a fax you can choose any
ACCEPTED
combination of these settings: set the
contrast or resolution; send using
overseas mode, delayed fax, polling
transmission or real time transmission.
OTHER SETTINGS?
1.YES 2.NO
After each menu selection is accepted, the LCD will ask if you want to enter
other settings:
I Press 1 if you want to select additional settings. The LCD returns to the
SETUP SEND menu
—OR—
Press 2 if you are finished choosing settings, and then go to the next step.
Basic Sending Operations
Contrast
If your document is very light or very dark, you might want to set the contrast.
Use S.LIGHT to send a very light document. Use S.DARK to send a very dark
document.
1
2
Place the original face down in the ADF.
Press Menu/Set, 2, 2, 1.
1.CONTRAST
3
Press
to select AUTO, S.LIGHT or
or
S.DARK, and then press Menu/Set.
4
Press 1 if you want to select additional settings. The LCD returns to the
SETUP SEND menu—OR—Press 2 if you are finished choosing settings, and
then go to Step 5.
5
6
Enter a fax number.
Press Black Fax Start to send a fax.
S E T U P S E N D
7 - 2
Fax Resolution
When you have a document in the ADF, you can use the FAX Resolution key
to temporarily change the setting. Press FAX Resolution repeatedly until the
LCD shows the setting you want.
—OR—
You can change the default setting.
1
2
Press Menu/Set, 2, 2, 2.
2.FAX RESOLUTION
Press to select the resolution you
or
want, and then press Menu/Set.
3
Press Stop/Exit.
STANDARD—Suitable for most typed documents.
FINE—Good for small print; transmits a little slower than Standard resolution.
S. FINE—Good for small print or artwork; transmits slower than Fine
resolution (black and white only).
PHOTO—Use when original has varying shades of gray; this is the slowest
transmission time (black and white only).
Manual Transmission
Manual transmission lets you hear the dial tone, ringing and fax receiving tones
while sending a fax.
1
2
Place the original face down in the ADF.
Pick up the handset and listen for a dial tone—OR—press Hook/Hold and
listen for a dial tone.
3
Enter the fax number you want to call. You can enter the digits using the dial pad,
or you can enter a One Touch or Speed Dial number or you can call using Search.
4
5
When you hear the fax tone, press Black Fax Start.
Replace the handset.
Automatic Transmission
This is the easiest way to send a fax. IMPORTANT: Do not pick up the
handset, or press Hook/Hold to listen for a dial tone.
1
2
Place the original face down in the ADF.
Enter the fax number using the dial pad, One Touch, Speed Dial or Search.
3
Press Black Fax Start.
7 - 3
S E T U P S E N D
Color Fax Transmission
Your fax machine allows you to transmit a color fax.
Place the original face down in the ADF.
Enter the fax number using the dial pad, Speed Dial or Search.
Press Color Fax Start.
1
2
3
When you are sending a color fax, the fax machine starts sending the fax
without scanning the original into memory.
Manual and Automatic Fax Redial
If you’re sending a fax manually and the line is busy, press Redial/Pause to
try again. Anytime you want to make a second call to the last number dialed,
press Redial/Pause to save time.
If you’re sending a fax automatically and the line is busy, the fax machine will
automatically redial (up to three times at 5 minute intervals).
Dual Access (Not Available for Color Faxes)
You can scan up to 50 documents into the fax memory, even while the machine
is receiving or sending another fax (from memory). You can set temporary
settings for each fax you’re scanning, except Polling.
If you try to scan and store a 51st fax, the fax machine will send it immediately,
without storing it in memory.
If you get a OUT OF MEMORY message while scanning the first page of a
fax, press Stop/Exit to cancel scanning. If you get a OUT OF MEMORY
message while scanning a subsequent page, you can press Black Fax Start to
transmit the pages scanned so far, or press Stop/Exit to cancel the operation.
Note
1
2
3
Place the original face down in the ADF.
Enter the fax number.
Press Black Fax Start. The fax machine scans the original and the LCD shows
the job number (#XXX) of the fax and how much memory is available. Then the
fax machine starts dialing. You can immediately repeat Steps 1 to 3 for the next
fax.
Your machine normally operates in Dual Access mode. However, to send a
color fax, you must override Dual Access and use Real Time Transmission.
Note
The number of pages you can scan into memory varies with the data they
contain.
S E T U P S E N D
7 - 4
Real Time Transmission
When you are sending a fax, the fax machine will scan originals into memory
before sending. Then, as soon as the phone line is free, the fax machine will start
dialing and sending the fax. If memory becomes full, the fax machine will send
the document in real time (even if REAL TIME TX is set to OFF).
Sometimes you may want to send an important document immediately, without
waiting for memory transmission. You can set REAL TIME TX to ON.
1
2
Place the original face down in the ADF.
Press Menu/Set, 2, 2, 5.
5.REAL TIME TX
3
To change the default setting, press
to
or
select ON (or OFF), and then press Menu/Set.
Go to Step 5—OR—For the next fax transmission only, press
to select
or
NEXT FAX ONLY, and then press Menu/Set.
4
5
For the next fax only, press
to select ON (or OFF),
or
and then press Menu/Set.
Press 1 if you want to select additional settings. The LCD returns to the
SETUP SEND menu—OR—Press 2 if you are finished choosing settings, and
then go to Step 6.
6
Enter fax number, and then press Black Fax Start.
If you are sending a color Fax, the fax machine will send it in real time even if
REAL TIME TX is set to OFF.
Checking Job Status
Check which jobs are still waiting in memory to be sent. (If no jobs are waiting,
1
2
3
Press Menu/Set, 2, 6.
If you have multiple jobs waiting, press
to scroll through the list.
or
Press Stop/Exit.
7 - 5
S E T U P S E N D
Canceling a Job in Memory
You can cancel tasks you’ve scheduled, such as Polling Transmit, or faxes
1
2
Press Menu/Set, 2, 6.
6.REMAINING JOBS
Any waiting jobs appear on the LCD.
If no jobs are waiting, the LCD shows
NO JOB WAITING.
If you have more than two jobs waiting, press
cancel, and then press Menu/Set.
—OR—
to select the job you want to
or
If you have only one job waiting, go to Step 3.
3
4
Press 1 to cancel—OR—Press 2 to exit without canceling.
To cancel another job, return to Step 2.
Press Stop/Exit.
S E T U P S E N D
7 - 6
Advanced Sending Operations
Composing Electronic Cover Page
The cover page is generated at the receiving party’s machine. Your cover page
includes the name stored in the One Touch or Speed Dial memory. If you’re
dialing manually, the name is left blank.
The cover page indicates your Station ID and the number of pages you’re
sending. If you have Cover page Setup set to ON, the number of pages remains
You can select a comment to include on your cover page.
1.COMMENT OFF
2.PLEASE CALL
3.URGENT
4.CONFIDENTIAL
Instead of using one of the comments above, you can enter up to two customized
messages, each 27 characters long. Use the chart on page 5-3 to help enter
characters. (See Composing Your Own Comments below.)
5.(USER DEFINED)
6.(USER DEFINED)
Most of the SETUP SEND menu selections are temporary settings that allow
you to make adjustments for each document you send. However, so you can set
up your cover page and cover page comments in advance, the Cover Page Setup
and Cover Page Message features will change the default settings.
Composing Your Own Comments
You can set up two custom comments.
1
2
Press Menu/Set, 2, 2, 8.
8.COVERPAGE MSG
Press to choose position 5 or 6 for your customized comment, and then
or
press Menu/Set.
3
4
Use the dial pad to enter your customized comment, and then press Menu/Set.
Press 1 if you want to select additional settings. The LCD returns to the SETUP
SEND menu—OR—Press 2 to exit.
7 - 7
S E T U P S E N D
Cover Page for the Next Fax Only
without the Station ID.
You can set the fax to send a cover page with a particular document. This cover
page will include the number of pages in your document.
1
2
3
Place the original face down in the ADF.
Press Menu/Set, 2, 2, 7.
7.COVERPG SETUP
When LCD shows NEXT FAX ONLY?,
and then press Menu/Set.
4
5
Press
to select ON (or OFF), and then press Menu/Set.
or
Press
to select one of the standard or custom comments, and then press
or
Menu/Set.
6
Enter two digits to indicate the number of pages you are sending, and then press
Menu/Set. (For example, press 0, 2 for 2.)
(Enter 0 0 to leave the number of pages blank. If you make a mistake, press
to back up and re-enter the number of pages.)
7
Press 1 if you want to select additional settings. The LCD returns to the SETUP
SEND menu—OR—Press 2 if you are finished choosing settings.
8
9
Enter the fax number you’re calling.
Press Black Fax Start.
Always Send a Cover Page
Make sure the Station ID is set up (see page 5-2). This feature does not work
without the Station ID.
You can set the fax machine to send a cover page whenever you send a fax. The
number of pages in your fax is not included when you use this setting.
1
2
Press Menu/Set, 2, 2, 7.
7.COVERPG SETUP
Press to select COVERPAGE:ON?, and then press Menu/Set.
or
If you selected ON, press
3
4
to select one of the standard or custom
or
comments, and then press Menu/Set.
Press 1 if you want to select additional settings. The LCD returns to the SETUP
SEND menu—OR—Press 2 to exit if you are finished choosing settings.
S E T U P S E N D
7 - 8
Using a Printed Cover Page
If you prefer using a printed cover page that you can write on, you can print the
sample page and attach it to your fax.
1
2
Press Menu/Set, 2, 2, 7.
7.COVERPG SETUP
Press to select PRINT SAMPLE?, and then press Menu/Set.
or
3
4
Press Black Fax Start. Your fax machine prints a copy of your cover page.
Press Stop/Exit.
- - -
- - -
- - -
COVER PAGE
- - -
TO:
FROM:
FAX:
TEL:
PAGE[S] TO FOLLOW
COMMENT:
Overseas Mode
After you send a fax using this feature, the feature turns itself off.
1
2
Place the original face down in the ADF.
Press Menu/Set, 2, 2, 9.
9.OVERSEAS MODE
3
Press
to select ON (or OFF),
or
and then press Menu/Set.
4
Press 1 if you want to select additional settings. The LCD returns to the
SETUP SEND menu—OR—Press 2 if you are finished choosing settings, and
then go to Step 5.
5
6
Enter the fax number you’re calling.
Press Black Fax Start.
7 - 9
S E T U P S E N D
Delayed FAX (Not Available for Color Faxes)
During the day you can store up to 50 documents in memory for delayed
sending. Transmission of these documents will begin at the time of day you
enter in Step 3, which shows the time you entered last. Press Menu/Set to
accept it, or enter another time for this fax.
1
2
3
Place the original face down in the ADF.
Press Menu/Set, 2, 2, 3.
3.DELAYED FAX
Enter the time you want the fax to be sent
(in 24-hour format), and then press Menu/Set. (For example, enter 19:45 for
7:45 PM.)
4
5
Press 1 to leave the originals waiting in
the ADF—OR—Press 2 to scan the
original into memory.
1.DOC 2.MEMORY
Press 1 if you want to select additional settings. The LCD returns to the
SETUP SEND menu—OR—Press 2 if you are finished choosing settings, and
then go to Step 6.
6
7
Enter the fax number.
Press Black Fax Start. The fax machine will wait to send the fax at the time
you set.
The number of documents you can scan into memory varies with the data they
contain.
Delayed Batch Transmission
(Not Available for Color Faxes)
Before sending the delayed faxes, your Brother machine will economize by
sorting all the documents in memory by destination and scheduled time. All
delayed faxes scheduled at the same time to the same fax number will be sent as
one transmission.
1
2
Press Menu/Set, 2, 2, 4.
4.BATCH TX
Press
to select ON (or OFF),
or
and then press Menu/Set.
3
Press Stop/Exit.
S E T U P S E N D
7 - 10
Setting Up Polled Transmit
(Not Available for Color Faxes)
Polled Transmit is when you set up your fax machine to wait with a document
so another fax machine can retrieve it.
1
2
Place the original to be retrieved face down in the ADF.
Press Menu/Set, 2, 2, 6.
6.POLLED TX
or
3
4
Press
to choose ON (or OFF),
and then press Menu/Set.
Press 1 to leave the originals waiting in
the ADF—OR—Press 2 to scan the
original into memory.
1.DOC 2.MEMORY
5
Press 1 if you want to select additional settings. The LCD returns to the
SETUP SEND menu—OR—Press 2 if you are finished choosing settings,
and then go to step 6.
6
Press Black Fax Start.
If you pressed 1 in Step 4, the original remains in the ADF until your fax
machine is polled. If you must use your fax machine before the polled transmit
occurs, you must first cancel this job.
Note
7 - 11
S E T U P S E N D
8
Auto Dial Numbers
8
and Dialing Options
Storing Numbers for Easy Dialing
You can set up your fax machine to do three types of easy dialing: One Touch,
Speed Dial and Groups for Broadcasting faxes.
If you loose electrical power, auto dial numbers in memory will not be lost.
Storing One Touch Dial Numbers
You can store 12 fax/telephone numbers that
you can dial by pressing one key (and
Black Fax Start). To access numbers 7 to
12, hold down Shift. When you press a One
Touch dial location, the LCD shows the
name or number as the call is dialed.
One Touch keys are the 6 keys (numbers 7 to 12) located to the left of the dial pad.
(For USA only) One Touch key 1 has been pre-programmed for the Brother
fax-back system. One Touch key 2 has been pre-programmed for the
CallManage long distance plan. You can override them if you wish.
1
2
Press Menu/Set, 2, 3, 1.
1.ONE-TOUCH DIAL
Press the One Touch key where you want to store a number.
The LCD shows the location you selected.
3
Enter a number (up to 20 digits), and then press Menu/Set. If you want to enter
a pause in the dialing sequence (for example, to wait for an “outside line”), press
Redial/Pause as you’re entering digits. A dash appears on the LCD. Pressing
Redial/Pause enters a 3.5 second pause when the number is dialed.
4
Use the dial pad to then enter the name
(up to 15 characters), and then press
Menu/Set. You can use the chart on
NAME:
press Menu/Set.
5
Return to Step 2 to store another One Touch number—OR—Press Stop/Exit.
When you dial an auto dial number, the LCD shows the name you’ve stored, or,
if you haven’t stored a name, the number you’ve stored.
If you need to store a pause longer than 3.5 seconds, press Redial/Pause two
or more times.
Note
A U T O D I A L N U M B E R S A N D D I A L I N G O P T I O N S
8 - 1
You can store Groups (for Broadcasting) on the One Touch keys.
Note
Storing Speed Dial Numbers
You can store Speed Dial numbers, so when you dial you will have to press only
five keys (Search/Speed Dial, #, the two-digit location, and Black Fax Start).
The fax machine has 100 Speed Dial locations.
1
2
Press Menu/Set, 2, 3, 2.
2.SPEED-DIAL
SPEED-DIAL? #
Use the dial pad to enter a two-digit
location (00-99), and then press
Menu/Set.
3
4
Enter the number (up to 20 digits),
and then press Menu/Set.
#05:
Use the dial pad to enter the name (up to
15 characters), and then press
NAME:
Menu/Set. You can use the chart on
Press Menu/Set, and then go to Step 5 to store the number without a name.
5
Return to Step 2 to store another Speed Dial number—OR—Press Stop/Exit .
Changing One Touch and Speed Dial Numbers
If you try to store a One Touch
or Speed Dial number in a location where a
1.CHANGE 2.EXIT
number is already stored, the LCD shows
the current name stored there, and then prompts you to either:
1
2
Press 1 to change the stored number—OR— Press 2 to exit without making a
change.
Enter a new number, and then press Menu/Set.
I If you want to erase the whole number, press Stop/Exit when the cursor is
to the left of the digits. The letters above and to the right of the cursor will be
deleted.
I If you want to change a digit, use
or
to position the cursor under the
digit you want to change, and then type over it.
3
Follow the directions beginning at Step 4 in Storing One Touch Numbers and
Storing Speed Dial Numbers.
8 - 2
A U T O D I A L N U M B E R S A N D D I A L I N G O P T I O N S
Setting Up Groups for Broadcasting
Groups, which can be stored on a One Touch key or a Speed Dial location, allow
you to send the same fax message to many fax numbers by pressing only a One
Touch key and Black Fax Start or Search/Speed Dial, #, the two-digit
location and Black Fax Start. First, you’ll need to store each fax number as a
One Touch or Speed Dial number. Then, you can combine them into a Group.
Each Group uses up a One Touch key or a Speed Dial location. Finally, you can
have up to six small Groups, or you can assign up to 111 numbers to one large
Group.
1
2
Press Menu/Set, 2, 3, 3.
3.SETUP GROUPS
Decide where you wish to store the
Group
—AND—
PRESS SPEED DIAL
OR ONE-TOUCH KEY
Press a One Touch Key
—OR—
Press Search/Speed Dial and enter the two-digit location, and then press
Menu/Set.
(For example, press One Touch key 2 for Group 1.)
3
4
Use the dial pad to enter the Group
number, and then press Menu/Set.
(For example, press 1 for Group 1.)
SETUP GROUP:G0
To include One Touch or Speed Dial
numbers in the Group, enter them as if
you were dialing.
G01:
ENTER & SET KEY
For example, for One Touch key 5, and
then press One Touch key 5. For Speed
Dial location 09, press Search/Speed
Dial, then press 0, 9 on the dial pad. The
LCD shows 05, #09.
G01:*O5#O9
5
6
Press Menu/Set to accept the numbers for this Group.
Use the dial pad and the chart on
and then press Menu/Set.
NAME:
(For example, NEW CLIENTS).
7
Press Stop/Exit.
A U T O D I A L N U M B E R S A N D D I A L I N G O P T I O N S
8 - 3
Dialing Options
You can use your fax machine to make telephone calls by dialing manually or
by using Search, One Touch or Speed Dial memory. When you dial an auto dial
number, the LCD shows the name you’ve stored, or, if you haven’t stored a
name, the fax number you’ve stored.
Manual Dialing
Manual dialing is simply pressing all of the digits of the phone number.
1
2
3
Pick up the handset—OR— press Hook/Hold.
When you hear a dial tone, dial the call using the dial pad.
If you pressed Hook/Hold to dial the call, pick up the handset when the other
party answers. (The speaker works only one way; the other party won’t be able
to hear you unless you pick up the handset.)
4
To hang up, replace the handset.
Search
You can search for names you have stored in One Touch and Speed Dial
1
2
Press Search/Speed Dial.
To search for numbers alphabetically by name, enter the first letter of the name, and
then press
or
.
—OR—
To search for numbers numerically by One Touch and Speed-Dial numbers,
or
press
.
3
4
When the LCD shows the name you want to call, press Black Fax Start.
If you pressed Hook/Hold to dial the call, pick up the handset when the other
party answers. (The speaker works only one way; the other party won’t be able
to hear you unless you pick up the handset.)
5
When the call is over, hang up.
8 - 4
A U T O D I A L N U M B E R S A N D D I A L I N G O P T I O N S
One Touch Dialing
1
2
Pick up the handset—OR—Press Hook/Hold.
When you hear a dial tone, press the One Touch key of the location you want to
To dial One Touch numbers 6 to 12, hold down Shift as you press the One
Touch key.
Note
3
If you pressed Hook/Hold to dial the call, pick up the handset when the other
party answers. (The speaker works only one way; the other party won’t be able
to hear you unless you pickup the handset.)
4
To hang up, replace the handset.
If you try to use a One Touch location with no number stored in it, you’ll hear
a warning sound, and screen will display NOT REGISTERED. The display
will return to normal after 2 seconds.
If you are sending a fax, press Black Fax Start after pressing the One Touch
key. If you picked up the handset, press Black Fax Start when the receiving
fax machine answers with fax tones.
Note
Speed Dialing
1
2
3
Pick up the handset—OR—Press Hook/Hold.
When you hear a dial tone, press Search/Speed Dial, and then press # then
the two-digit Speed Dial number.
If you pressed Hook/Hold to dial the call, pick up the handset when the other
party answers. (The speaker works only one way; the other party won’t be able
to hear you unless you pickup the handset.)
4
To hang up, replace the handset.
If you are sending a fax, press Black Fax Start after pressing the Speed Dial
number. If you picked up the handset, press Black Fax Start when the
receiving fax machine answers with fax tones.
A U T O D I A L N U M B E R S A N D D I A L I N G O P T I O N S
8 - 5
Access Codes and Credit Card Numbers
Sometimes you may want to choose from among several long distance carriers
when you make a call. Rates may vary depending upon the time and destination.
To take advantage of low rates, you can store the access codes or long-distance
carriers as One Touch and Speed Dial numbers. You can store these long dialing
sequences by dividing them and setting them up separately in any combination.
You can even include manual dialing using the dial pad. The combined number
will be dialed in the order you entered it, as soon as you pressBlack Fax Start.
You store “555” on One Touch key 3 and “7000” on One Touch key 4. If you
press One Touch 3, 4 and Black Fax Start you can dial “555-7000”. To
temporarily change a number, you can substitute part of the number with manual
dialing using the dial pad. For example, to change the number to 555-7001 you
could press One Touch 3 and then press 7, 0, 0, 1 using the dialing pad.
If you must wait for another dial tone at any point in the dialing sequence, store
a pause at that point in the number by pressing Redial/Pause. Each key press
adds a 3.5 second delay.
Note
Broadcasting (Not Available for Color Faxes)
Broadcasting is automatically sending the same fax message to multiple fax
numbers. Using the Menu/Set key, you can include Groups, One Touch
locations, Speed Dial locations plus up to 50 manually dialed numbers. If you
did not use up any locations for Groups, access codes or credit card numbers,
you can "broadcast" faxes automatically to up to 162 different locations from
the fax machine. However, available memory will vary with all types of jobs in
memory and numbers of locations used for broadcasting. If you broadcast to
more than the maximum locations available, you will not be able to set up
transmissions using dual access and the timer.
The easiest way to broadcast is to press Group keys. You can include One
Touch, Speed Dial, and manually dialed numbers in the same broadcast. (See
You must press Menu/Set between each of these locations.
Use the Search/Speed Dial to help you choose the numbers easily.
After the broadcast is finished, a Broadcast Report will be printed automatically
to let you know the results.
I To stop the broadcast in progress, press Stop/Exit. The LCD asks if you want
to cancel the location that is being sent.
I Enter the long dialing sequence numbers as you normally would, but keep in
mind that each key counts as one location, so the number of locations you can
call becomes limited.
I If the line is busy or for other reasons a connection could not be made while
broadcasting, the fax machine will redial the number automatically.
8 - 6
A U T O D I A L N U M B E R S A N D D I A L I N G O P T I O N S
I
If the memory is full, press Stop/Exit to abort the job or if more than one page has
been scanned, press Black Fax Start to send the portion that is in the memory.
1
Place the original face down in the ADF.
2
Enter a number using One Touch, Speed Dial, a Group number, Search or the
dial pad.
Example: Group number
3
4
Press Menu/Set. You will be prompted to press the next number.
Enter the next number.
Example: Speed Dial
5
6
Press Menu/Set.
Enter the fax number.
Example: Manual dialing using the dial pad.
7
Press Black Fax Start.
Your fax machine will read the original into memory and then start sending
faxes to the numbers you entered.
Pause
Press Redial/Pause to insert a 3.5 second pause between numbers. If you are
dialing overseas, you can press Redial/Pause as many times as needed to
increase the length of the pause.
Hold
1
2
3
Press Hook/Hold to place a call on Hold.
You can replace the handset without disconnecting the call.
Pick up the fax machine handset. (Picking up an extension handset will not
release the call from Hold.)
Fax Redial
If you’re sending a fax manually and the line is busy, press Redial/Pause to
try again. Anytime you want to make a second call to the last number dialed,
press Redial/Pause to save time.
If you’re sending a fax automatically and the line is busy, the fax machine will
redial automatically up to three times at 5 minute intervals.
A U T O D I A L N U M B E R S A N D D I A L I N G O P T I O N S
8 - 7
Tone/Pulse
If you have pulse dialing service, but need to send tone signals (for example, for
telephone banking), follow the directions below. If you have touch tone service,
you do not need this feature to send tone signals.
1
2
3
Lift the handset.
Press #. Any digits dialed after this send tone signals.
When you hang up, the fax machine returns to pulse dialing service.
8 - 8
A U T O D I A L N U M B E R S A N D D I A L I N G O P T I O N S
9
Telephone Services
9
Custom Features
Your fax machine supports the Distinctive Ring and Caller ID telephone
services offered by some telephone companies.
If you have Voice Mail, Call Waiting, Call Waiting/Caller ID, RingMaster, an
answering service, or an alarm system or other custom feature on your telephone line,
it may create a problem in the operation of your fax machine.
If you have Voice Mail on your phone line, please read the following carefully.
Distinctive Ring
The term “Distinctive Ring” is used by Brother to identify a phone company
service that is given many names, depending on the telephone company you are
using. For example, this service may be called SmartRing, RingMaster, Teen-
Ring, Ident-a-Call or Ident-a-Ring.
What Does Your Telephone Company’s “Distinctive Ring” Do?
Your telephone company’s Distinctive Ring service allows more than one
number on the same phone line. If you need more than one phone number, it
is an inexpensive alternative to paying for an additional line. Each phone
number has its own distinctive ring pattern, so you will know which phone
number is ringing. This is one way you can have a separate phone number for
your fax machine.
Please consult your telephone company for availability and rates.
Note
What Does Brother’s “Distinctive Ring” Do?
The Brother machine has a Distinctive Ring feature that allows you to use your
fax machine to take full advantage of the telephone company’s Distinctive Ring
service. You can dedicate the new phone number on your line to receiving only
faxes.
You must purchase your telephone company’s Distinctive Ring service before
Note
you program the fax machine to work with it.
T E L E P H O N E S E R V I C E S
9 - 1
Do You Have Voice Mail?
If you have Voice Mail on the phone line on which you will install your new fax
machine, there is a strong possibility that Voice Mail and the fax machine will
conflict with each other while receiving incoming calls. However, this
Distinctive Ring feature allows the use of more than one number on your
line, so both Voice Mail and the fax machine can coexist peacefully. If each
one has a separate phone number, neither will interfere with the other’s work.
If you decide to get the Distinctive Ring Service from the telephone company,
you will need to follow the directions below to “register” the new Distinctive
Ring pattern they provided, so your fax machine can recognize its incoming
calls.
You can change or cancel the Distinctive Ring pattern at any time. You can
switch it off temporarily and later turn it back on. When you get a new fax
number, make sure you reset this feature.
Note
Before You Choose the Ring Pattern to Register
You can register only one Distinctive Ring pattern with the fax machine. Some
ring patterns cannot be registered. Please refer to some popular ring pattern
examples that will be provided from the phone company in the USA and Canada
that are shown in the Brother compatibility table below.
Ring
Pattern
Rings
1
long - long
2
3
4
short - long - short
short - short - long
very long (normal pattern)
If the ring pattern the phone company provided cannot be registered by the fax,
please check for other available ring pattern choices from the phone
company.
Note
I The fax machine will answer only calls to its registered number.
I The first two rings are silent on the fax machine. This is because the fax must
«listen» to the ring pattern (compare it to the pattern that was “registered”).
I If you program the fax machine correctly, it will recognize the registered ring
pattern of the “fax number” within two ring patterns and then automatically
answer with a fax tone. When the “voice number” is called, the fax machine will
not interrupt the call.
9 - 2
T E L E P H O N E S E R V I C E S
VERY IMPORTANT
If you have Voice Mail or a TAD (Telephone Answering Device) and want to
keep one of your phone numbers dedicated only to fax calls, you must leave the
fax machine in MANUAL mode at all times while using the Distinctive Ring
Feature. Here’s why: MANUAL mode will never pick up a call by itself, since it
is «Neutral». When the fax machine is in this «neutral» mode, the Distinctive
Ring Feature can be activated. The Distinctive Ring feature is actually an
answering mode. So, do not activate FAX ONLY mode or FAX/TEL mode
while using Distinctive Ring; otherwise, the fax machine will answer calls forall
the numbers.
Registering the Distinctive Ring Pattern
1
2
Set the fax machine to MANUAL mode.
Press Menu/Set, 2, 0, 1.
1.DISTINCTIVE
3
4
Press
Press
to select DISTINCTIVE:SET?, and then press Menu/Set.
or
or
to select the prestored ring pattern you want to assign, and then press
Menu/Set. (You will hear each pattern as you scroll through the four patterns.)
Be sure to choose the pattern assigned by the telephone company.
5
Press Stop/Exit.
Caller ID
The Caller ID feature lets you use the Caller ID subscriber service offered by
many local telephone companies. This service provides you, by means of the
LCD, the name or telephone number of your caller as the line rings.
After a few rings, the LCD shows the telephone number of your caller (or name,
if available). Once you pick up the handset, the Caller ID information disappears
from the LCD, but the call information remains stored in the Caller ID memory.
I You will see the first 16 characters of the number (or name).
I OUT OF AREA display means call originates outside your Caller ID service
area.
I PRIVATE CALL display means the caller has intentionally blocked
transmission of information.
I CALL PICKUP display remains on the LCD when no Caller ID information
was transmitted.
If both the name and number are received, the LCD shows only the name. You
can print a list of Caller ID information received by your fax machine. (See
T E L E P H O N E S E R V I C E S
9 - 3
Caller ID service varies with different carriers. Call your local telephone
company to determine the kind of service available in your area.
Viewing Caller ID List
Caller ID memory stores information for up to thirty calls; when the thirty-first
call comes in, information about the first call is erased. You can scroll through
Caller ID information to review those calls made to your fax machine.
1
2
Press Menu/Set, 2, 0, 2.
2.CALLER ID
Press to select DISPLAY #?, and then press Menu/Set.
or
If the name was not received, it will not be displayed.
Press to scroll through the Caller ID memory to select the Caller ID you
3
4
or
want to view, and then press Menu/Set. The LCD shows the caller’s name and
number and the date and time of the call.
Press
to return to the Caller ID listing—OR—Press Stop/Exit.
or
Printing Caller ID List
1
2
Press Menu/Set, 2, 0, 2.
2.CALLER ID
Press
to select PRINT REPORT ?,
or
and then press Menu/Set.
3
Press Black Fax Start.
9 - 4
T E L E P H O N E S E R V I C E S
CallManage (For USA Only)
This Brother fax machine contains a One-Touch feature that allows for low-cost
long distance communications worldwide. Once registered, fax and telephone
calls made using this CallManage feature access a privately managed Internet
Network. This feature, the Internet Protocol $aver (IP $aver™), entitles users to
receive one flat, low rate per minute for all domestic long distance calls and
faxes along with low international rates. The use of the IP $aver™ is likely to
result in significant long distance savings, depending on your current long
distance carrier and usage patterns.
Using the CallManage IP $aver™ requires changing your current long
distance carrier to CallManage or its carrier. This CallManage long distance
plan requires no monthly fees, no prepayments, and no monthly minimums. The
IP $aver™ feature is accessed by pressing One Touch key 2 on your Brother fax
machine. Calls made without the use of the IP $aver™ will be processed over a
traditional PSTN worldwide fiber optic network that provides flat, low long
distance rates. To learn more about this plan, the associated rates and to order,
visit us online at www.callmanage.com/brother or call us toll free at
1-877-717-2722.
This service may be used on all telephones that are connected to the registered
Note
telephone line. To experience the same low Internet Protocol rates, just dial
1-888-405-5279 from any single line telephone or fax machine, and then follow
the simple voice prompts.
Registration with CallManage - Requires Changing
Your Carrier Selection
Before using the CallManage IP $aver™ feature, you must register for this
service with CallManage Inc.
I Register via the web at: www.callmanage.com/brother—OR—
Call 1-877-717-2722. A Customer Service Representative will ask you a
number of simple questions required to set up your account (such as name,
address, phone number, etc., for billing purposes). There are no sign-up fees,
monthly service charges or connection fees for the CallManage IP $aver™
feature.
I Your service will be provisioned within 3 to 5 business days and then you can
start to experience the savings! You will receive a separate itemized bill each
month from CallManage Inc. or its carrier partner for all of your long distance
calls and faxes.
I After service provisioning, pressing One Touch key 2 will provide access to the
privately managed Internet Protocol Network.
T E L E P H O N E S E R V I C E S
9 - 5
Sending a Fax Using CallManage
(For Domestic and International Long Distance Calls Only!)
1
2
3
Place the original face down in the ADF.
Press One Touch key 2.
Dial the complete long distance or international fax number as usual, using One
4
Press Black Fax Start.
Placing a Long Distance Telephone Call Using CallManage
1
2
Press One Touch key 2.
You will be prompted to dial the complete long distance or international number
3
4
Press Black Fax Start.
Pick up the handset.
To place a call from a phone or fax machine sharing the registered line with this
Brother model, pick up the handset and dial 1-888-405-5279. Follow the simple
voice prompts to complete your call.
Note
Customer Support
If you have questions or want more information, visit CallManage on the web
at www.callmanage.com/brother or call CallManage at 1-877-717-2722.
Disclaimer
To use the CallManage feature you must register for the service through
CallManage, Inc. or its authorized agent, either on the web at
www.callmanage.com/brother or by calling (toll free) 1-877-717-2722.
This registration process will include selecting CallManage, Inc. or its
underlying carrier as your carrier of record. Using this service will result in the
customer receiving a separate bill from CallManage or its underlying carrier.
This service is subject to availability and credit approval of the customer. Terms
and conditions are subject to change at any time, and the CallManage program
or any related program can be withdrawn at any time. This feature may not be
available in some parts of the United States and is not available in Canada. The
long distance savings will depend upon the customer's current carrier for long
distance service and their calling patterns. Brother International, Corp. is not
responsible for the long distance service or customer billing. DO NOT USE
ONE TOUCH KEY 2 TO DIAL 911 — IT WILL NOT ACCESS
EMERGENCY SERVICES.
CallManage and IP $aver are trademarks of CallManage, Inc.
9 - 6
T E L E P H O N E S E R V I C E S
10
Remote Fax Options
10
(Not Available for Color Faxes)
Fax Forwarding/Paging
You cannot use Paging and Fax Forwarding at the same time.
You cannot use Paging and Fax Forwarding when Fax Storage is set to OFF.
Programming a Fax Forwarding Number
When Fax Forwarding is set to ON, your fax machine stores the received fax in
memory. Then it dials the fax number you’ve programmed and forwards the fax
message.
1
2
Press Menu/Set, 2, 5, 1.
1.FAX FWD/PAGING
Press until the LCD shows
or
FAX FORWARD?, and then press
Menu/Set.
3
4
The LCD prompts you to enter the fax
number where faxes will be forwarded.
Enter the forwarding number (up to 20
digits), and then press Menu/Set.
FWD#:
Press Stop/Exit.
Programming Your Pager Number
When Paging is selected, your fax machine dials the pager number you’ve
programmed, and then dials your Personal Identification Number (PIN); this
activates your pager so you will know that you have a fax message in the
memory.
1
2
Press Menu/Set, 2, 5, 1.
1.FAX FWD/PAGING
Press until the LCD shows
or
PAGING?, and then press Menu/Set.
3
Enter your pager phone number (up to 20
digits) followed by # #, and then press
Menu/Set. Do not include the area code
if it is the same as that of your fax machine.
For example, 1 8 0 0 5 5 5 1 2 3 4 # #.
PAG#:
R E M O T E F A X O P T I O N S ( N O T A V A I L A B L E F O R C O L O R F A X E S )
10 - 1
4
If your pager requires a PIN, enter the PIN, press #, press Redial/Pause, enter
your fax machine telephone number followed by # #, and then press Menu/Set.
For example, 1 2 3 4 5 # Redial/Pause 1 8 0 0 5 2 1 2 8 4 6 # #
—OR—
If you do not need a PIN, press Redial/Pause, enter the fax number of your
fax machine followed by # #, and then press Menu/Set.
For example, Redial/Pause 1 8 0 0 5 2 1 2 8 4 6 # #
5
Press Stop/Exit.
You cannot change a Paging number or PIN remotely.
Press Redial/Pause for each 3.5 second delay, as needed.
Note
Setting Fax Storage
If you set Fax Storage to ON, you will be able to retrieve fax messages from
another location using Fax Forwarding, Paging, or Remote Retrieval functions.
The LCD will indicate when you have a fax stored in memory.
1
2
3
Press Menu/Set, 2, 5, 2. The LCD
2.FAX STORAGE
prompts you to choose a fax setting.
Press
to select ON (or OFF),
or
and then press Menu/Set.
Press Stop/Exit.
If there are faxes in memory when you
turn the Fax Storage OFF, the LCD
prompts you to erase any faxes in
memory.
ERASE ALL FAX?
1.YES 2.NO
If you press 1, all fax data is erased and Fax Storage is turned off. If you press
2, data is not erased and Fax Storage remains on.
Backup Print
If you’ve set FAX STORAGE to ON, your fax machine automatically prints
faxes as they are received into memory. This is a safety feature in case the power
goes out so you won’t lose your messages.
10 - 2
R E M O T E F A X O P T I O N S ( N O T A V A I L A B L E F O R C O L O R F A X E S )
Changing Remote Retrieval Access Code
Enter your Remote Access Code when the fax machine picks up your call, so
you can access features remotely. The access code is preset to 1 5 9 , but you
1
2
Press Menu/Set, 2, 5, 3.
3.REMOTE ACCESS
Enter a three-digit number from 000 to
999, and then press Menu/Set. The “ ” cannot be changed. (Do not use the
same digits that appear in your Fax Receive Code or Telephone Answer Code.)
3
Press Stop/Exit.
Remote Retrieval
You can call your fax machine from any fax machine using touch tone, then use
the Remote Retrieval Access Code and other button presses to retrieve fax
messages. Cut out the Remote Retrieval Access Card on the last page and keep
it in your wallet as an aid.
Using Remote Retrieval Access Code
1
2
Dial your fax number from a fax machine using touch tone.
When your fax machine answers, immediately enter your Remote Retrieval
Access
Code (1 5 9 ).
3
4
The fax machine signals the kinds of messages received:
1 long beep — Fax message(s)
No beeps — No messages
The fax machine prompts you with two short beeps to enter a command. If you
wait longer than 30 seconds to enter a command, the fax machine hangs up. If
you enter an invalid command, the fax machine beeps three times.
5
6
Press 9 0 to reset the fax machine when you’re finished.
Hang up.
If your fax machine is set to MANUAL mode, you can access it by waiting
about 2 minutes, and then entering the Remote Retrieval Access Code within
30 seconds.
Note
R E M O T E F A X O P T I O N S ( N O T A V A I L A B L E F O R C O L O R F A X E S )
10 - 3
Remote Commands
Follow the commands below to access features remotely. When you call the fax
machine and enter your Remote Retrieval Access Code (1 5 9 ), the system
will signal you with two short beeps to enter a remote command.
Remote Commands
Operation Details
95
Change Fax Forwarding
/Paging setting
1 OFF
If you hear one long beep, the change is accepted. If you hear three
short beeps, you cannot change it because the conditions have not
been met (Example: registering paging number). You can register
your fax forwarding number by using 4. FAX FWD NO. (see page
change automatically to FAX FWD:ON mode.
2 Fax Forwarding
3 Paging
4 FAX FWD No.
6 Fax Storage ON
7 Fax Storage OFF
Retrieve a fax
2 Retrieve all faxes
You can turn FAX STORAGE to ON or OFF.
96
Enter the number of a remote fax machine to receive stored fax
3 Erase fax from the memory
If you hear one long beep, you can erase fax message(s) from the
memory.
97
98
Check the Receiving Status
1 FAX
You can check whether your fax machine has received any faxes.
If yes, you will hear one long beep. If no, you will hear three short
beeps.
Change Receive Mode
1 TAD: ANSWER MACH.
2 FAX/TEL
If you hear one long beep, you can change the Receive Mode.
If you hear three short beeps, you cannot change it.
3 FAX ONLY
90
Exit
After a long beep, you can exit remote retrieval.
10 - 4
R E M O T E F A X O P T I O N S ( N O T A V A I L A B L E F O R C O L O R F A X E S )
Retrieving Fax Messages
1
2
Dial your fax number.
When you hear the beep, immediately enter your Remote Retrieval Access Code
(1 5 9 ).
3
4
As soon as you hear two short beeps, use the dial pad to press 9 6 2.
Using the dial pad, enter the number of the remote fax machine where you want
your fax messages forwarded (up to 20 digits) followed by # #.
You cannot use and # as dial numbers. However, if you want to store a
Note
pause, press #.
5
After you hear your fax machine beep, hang up and wait.
Your fax machine calls the remote fax machine. The remote fax machine prints
your fax messages.
Changing Fax Forwarding Number
You can change the default setting of your fax forwarding number from a
remote fax machine.
1
2
Dial your fax number.
When you hear the beep, immediately enter your Remote Retrieval Access Code
(1 5 9 ).
3
4
When you hear two short beeps, use the dial pad to press 9 5 4.
Enter the new number of the remote fax machine where you want your fax
messages forwarded (up to 20 digits) followed by # #.
You cannot use and # as dial numbers. However, if you want to store a
Note
pause, press #.
5
After you hear your fax machine beep, hang up.
R E M O T E F A X O P T I O N S ( N O T A V A I L A B L E F O R C O L O R F A X E S )
10 - 5
11
Printing Reports
11
FAX Settings and Activity
Two reports require initial setup in the Menu table: Transmission Verification
Report and Fax Activity Report. For initial setup:
Press Menu/Set, 2, 4, 1.
—OR—
1.TRANSMISSION
Press Menu/Set, 2, 4, 2.
2.ACT.INTERVAL
Customizing the
Transmission Verification Report
You can use the Transmission Verification Report as proof that you sent a fax.
This report lists the time and date of transmission and whether the transmission
was successful (OK). If you select ON or ON+IMAGE, the report will print for
every fax you send.
When the feature is OFF, the report prints only when a transmission error
Note
prevented delivery (NG).
If you typically send multiple faxes to the same destinations, you may need
more than the job numbers to know which faxes you must send again. Selecting
OFF+IMAGE will print a portion of the fax’s first page on the report to help
you remember.
1
2
Press Menu/Set, 2, 4, 1.
1.TRANSMISSION
Press to select OFF,
or
OFF+IMAGE, ON or ON+IMAGE,
and then press Menu/Set.
3
Press Stop/Exit.
Setting the Fax Activity Report Interval
You can set the machine to print activity reports at specific intervals (6, 12, 24
hours, 2, 4, or 7 days). If you set the interval to OFF, you can print the report by
following the Steps in the previous section.
1
Press Menu/Set, 2, 4, 2.
2.ACT.INTERVAL
11 - 1
P R I N T I N G R E P O R T S
2
Press
to choose an interval,
or
INTERVAL:OFF
and then press Menu/Set.
(If you choose 7 days, the LCD prompts you to choose the day at which to begin
the 7-day countdown.)
3
4
Enter the time to begin printing in 24-hour format, and then press Menu/Set.
(For example: enter 19:45 for 7:45 PM.)
Press Stop/Exit.
Using the Reports Key
Five reports are available:
Prints the Help List so you can see at-a-glance
how to quickly program every menu selection.
1.HELP LIST
2.AUTO DIAL
3.FAX ACTIVITY
Lists names and numbers stored in One Touch
and Speed Dial memory, in numerical order.
Lists information about the last 200 incoming
and outgoing faxes. TX means Transmit; RX
means Receive.
Prints a Transmission Verification Report for
your last transmission.
4.TRANSMISSION
5.USER SETTINGS
Lists settings for GENERAL SETUP,
SETUP RECEIVE, SETUP SEND, SETUP
REPORTS, and TEL SERVICE. The settings
for REMOTE FAX OPT are included.
To Print a Report
1
2
Press Reports while holding down Shift.
Press to select the report you want, and then press Menu/Set.
or
—OR—
Enter the number of the report you want to print. For example, press 1 to print
the Help List.
P R I N T I N G R E P O R T S
11 - 2
12
Making Copies
12
Basic Copy Operations
Your fax machine allows you to make high-
quality photocopies and transparencies.
Copies can be in black and white or full color.
Always make sure you have paper in the
cassette before making copies. Do not pull on
the paper while copying is in progress.
Incoming faxes cannot be received on paper or into memory while the fax
machine is copying.
Making a Single Copy
1
2
Place the original face down in the ADF.
Press Black Copy or Color Copy.
(Do NOT pull on the paper while
copying is in progress.)
COPYING
P.01
To stop the copy process and release the original, press Stop/Exit.
Making Multiple Copies
You can make multiple copies.
1
2
Place the original face down in the ADF.
Using the dial pad, enter the number of copies you want (up to 99).
For example, press 3 8 for 38 copies.
3
Press Black Copy or Color Copy.
12 - 1
M A K I N G C O P I E S
Out of Memory Message
If the memory becomes full while you
are making copies, the LCD shows a
message:
OUT OF MEMORY
If the OUT OF MEMORY message appears while you are scanning the first
page of your original, press Stop/Exit to cancel. Clear some jobs from memory
so you can continue. If you were scanning subsequent page(s), press Black
Copy or Color Copy to print the scanned pages—OR—Press Stop/Exit to
cancel.
To gain extra memory, you can turn off Fax Storage (see page 10-2).
Note
Temporary Copy Settings
You can improve your copies by using the
Options key. These setting are temporary,
and the fax machine returns to its default
settings when you finish copying.
Copying Using Multiple Settings
You can try different combinations of
settings for the best results. After you
finish your settings using the
Options key, the LCD shows:
PRESS COPY OR
FOR NEXT OPT.
or
I Press
if you want to select additional settings.
—OR—
Press Black Copy or Color Copy if you are finished choosing settings.
M A K I N G C O P I E S
12 - 2
Using the Options Key
Use the Options key to set number of copies, paper type, paper size, brightness,
enlargement/reduction ratio and special copy options for the next copy only
.
Press
Options
Factory
Setting
Menu Selections
Options
OPT:#OF
NO. OF COPIES:XX
01
COPIES01
OPT:PAPER TYPE PLAIN/INK JET/GLOSSY
(4-COLOR or 3-COLOR)/
PLAIN
TRANSPARENCY
OPT:PAPER SIZE LETTER/LEGAL/A4/
LETTER
POST CARD: 4" × 6"
OPT:QUALITY
OPT:BRIGHTNESS
OPT:ELG/RDC
NORMAL
NORMAL/BEST/FAST
-
+
-
+
50%/78% LGL>LTR/
94% A4>LTR/100%/
104% EXE>LTR/150%/
200%/ZOOM
100%
OPT:SPECIAL
OFF (1 IN 1)
OFF (1 IN 1)
Paper Type
You can change the paper type setting for the next copy only.
Place the original face down in the ADF.
1
2
Use the dial pad to enter the number of copies you want (up to 99).
or
to select OPT:PAPER TYPE, and then press
3
Press Options and press
Menu/Set.
or
4
Press
to select the type of paper you are using (PLAIN, INKJET,
GLOSSY or TRANSPARENCY), and then press Menu/Set.
or
5
If you selected GLOSSY, press
to select 4-COLOR or 3-COLOR, and
then press Menu/Set.
The print quality of black ink varies depending on the kind of glossy paper you
are using. Black ink is used when you select 4-COLOR. If the glossy paper you
are using repels the black ink, select 3-COLOR, which simulates black ink by
combining the three ink colors.
Note
or
6
Press Black Copy or Color Copy—OR—Press
for additional settings.
12 - 3
M A K I N G C O P I E S
Paper Size
You can change the paper size setting for the next copy only.
Place the original face down in the ADF.
1
2
3
Use the dial pad to enter the number of copies you want (up to 99).
Press Options and select OPT:PAPER SIZE, and then press Menu/Set.
or
4
Press
to select the size of paper you are using (LETTER, LEGAL, A4 or
POST CARD: 4" × 6"), and then press Menu/Set.
or
5
Press Black Copy or Color Copy—OR—Press
for additional settings.
Copy Quality
You can change the copy quality setting (NORMAL, BEST or FAST).
FAST:
Fast copy speed and lowest ink consumption. Use FAST to save
time (documents to be proof-read, large documents or many copies).
NORMAL: Recommended mode for ordinary printouts. Good copy
quality with adequate copy speed.
BEST:
Use this mode to copy precise images such as photographs.
BEST uses the highest resolution and slowest speed.
1
2
3
Place the original face down in the ADF.
Use the dial pad to enter the number of copies you want (up to 99).
Press Options and select OPT:QUALITY, and then press Menu/Set.
or
4
5
Press
to select the copy quality (resolution), and then press Menu/Set.
or
Press Black Copy or Color Copy—OR—Press
for additional settings.
Copy Brightness
1
2
Place the original face down in the ADF.
Use the dial pad to enter the number of copies you want (up to 99).
or
3
Press Options and press
to select
OPT:BRIGHTNESS,
and then press Menu/Set.
4
Press
and then press Set.
to make a lighter copy—OR—press
to make a darker copy,
M A K I N G C O P I E S
12 - 4
or
for additional settings.
5
Press Black Copy or Color Copy—OR—Press
Reducing and Enlarging Copies
1
2
Place the original face down in the ADF.
Use the dial pad to enter the number of copies you want (up to 99).
or
to select OPT:ELG/RDC, and then press Menu/Set.
3
4
Press Optionsand press
or
Press
to choose an enlargement or reduction ratio, and then press
.
Menu/Set
You can reduce to 50%, 78% LGL>LTR or 94% A4>LTR of the original size.
OR
You can enlarge to 104% EXE>LTR, 150% or 200%
OR
—
—
.
—
—
For more choices select ZOOM, and then press Menu/Set. Use the dial pad to
enter any percentage between 25% and 400%, and then press Menu/Set. For
example, press 5 3 to enter 53%.
or
5
Press Black Copy or Color Copy—OR—Press
for additional settings.
Selecting Fixed Reduction Ratios:
When selecting a reduction ratio, you will need to know the size of paper you
registered in Menu 1-2 if you don’t change the paper size setting using Options
.
If you want to make a copy the same size as the original, you should choose a
reduction of 93%. (For example, if you want to copy from letter to letter, you
should choose a reduction of 93%.)
Note
Original
size is…
Paper
size is…
Recommended
reduction ratio is…
LETTER DOCUMENT LETTER
LEGAL
93%
100%
94%
78%
93%
A4 DOCUMENT
LETTER
LEGAL DOCUMENT LETTER
LEGAL
12 - 5
M A K I N G C O P I E S
Special Copy Option
You can save paper by copying two pages onto one page.
Place the original face down in the ADF.
1
2
or
Press Options and
to select OPT: SPECIAL, and then press Menu/Set.
or
3
4
Press
to select 2 IN 1 or OFF (1 IN 1), and then press Menu/Set.
or
Press Black Copy or Color Copy—OR—Press
for additional settings.
2 in 1
2 in 1 copies are not available with:
• Multiple Copies
• Enlarge/Reduce
• GLOSSY Paper Type setting
If 2 in 1 Copies are in color, you must use letter or A4 paper.
M A K I N G C O P I E S
12 - 6
Changing Default Copy Settings
Press Menu/Set and 3 to change default Copy mode settings. They will remain
until you change them again by pressing Menu/Set.
By pressing a number, you can adjust the Quality, Color and Contrast copy
or
settings shown in the following chart. Press
to scroll through the options
for each setting, and then press Menu/Set to save your selection.
Press Stop/Exit—OR—Press
change.
to select the next setting you want to
Press Menu/Set and 3.
QUALITY:NORMAL
QUALITY:BEST
1.QUALITY
QUALITY:FAST
1.RED
R: -
G: -
B: -
+
+
+
2.COLOR ADJUST
3.CONTRAST
2.GREEN
3.BLUE
-
+
is default
12 - 7
M A K I N G C O P I E S
Copy Quality
1
2
Press Menu/Set, 3, 1.
1.QUALITY
QUALITY:NORMAL
QUALITY:BEST
QUALITY:FAST
or
Press
to select the copy quality,
and then press Menu/Set.
3
Press Stop/Exit.
Color Adjustment
1
2
Press Menu/Set, 3, 2.
2.COLOR ADJUST
or
Press
to select RED, GREEN or
BLUE, and then press Menu/Set.
3
Press
press
to make a darker copy, or
to make a lighter copy, and
R:–
G:–
B:–
+
+
+
then press Menu/Set.
4
Return to Step 2 to select the next color
—OR—
Press Stop/Exit.
Copy Contrast
You can change the contrast to help an image look sharper and more vivid.
1
2
Press Menu/Set, 3, 3.
Press
press
to increase the contrast, or
to decrease the contrast, and
–
+
then press Menu/Set.
3
Press Stop/Exit.
M A K I N G C O P I E S
12 - 8
Legal Limitations
Color reproductions of certain documents are illegal and may result in either
criminal or civil liability. This memorandum is intended to be a guide rather
than a complete listing of every possible prohibition. In case of doubt, we
suggest that you check with counsel as to any particular questionable
documents.
The following documents issued by the United States/Canadian Government or
any of its Agencies may not be copied:
I Paper money
I Bonds or other certificates of indebtedness
I Certificates of Deposit
I Internal Revenue Stamps (canceled or uncanceled)
I Selective Service or draft papers
I Passports
I United States/Canadian Postage Stamps (canceled or uncanceled)
I Food Stamps
I Immigration Papers
I Checks or drafts drawn by Governmental agencies
I Identifying badges or insignias
Copyrighted works cannot be copied; however, sections of a copyrighted work
can be copied for “fair use.” Multiple copies would indicate improper use.
Works of art should be considered the equivalent of copyrighted works.
Licenses and Certificates of Title to motor vehicles may not be copied under
certain state/provincial laws.
12 - 9
M A K I N G C O P I E S
13
Using FAX-1800C as a
13
Printer
Download the Printer Driver from the Brother
Web Site
You can download the Brother Printer Driver from the Brother Solutions Center
to use the FAX-1800C as a printer.
Printer Specifications
Print Method
Resolution
Piezo technology
up to 2400 × 1200 dpi (Color)
up to 1200 × 1200 dpi (Mono)
Print Speed
up to 8 ppm (Color)
up to 10 ppm (Mono)
At the same time, you can download the manual for setting up and using the
Brother Printer Driver and get the additional Brother PC-Fax software.
Visit us at:
http://solutions.brother.com
The Brother Solutions Center provides access to a variety of information, such
as Frequently Asked Questions (FAQs), Technical Questions, Product Support
and Driver Updates.
Caution
You must download the Printer Driver before connecting the machine to your
computer with the USB cable.
U S I N G F A X - 1 8 0 0 C A S
A
P R I N T E R
13 - 1
14
Important Information
14
Standard Telephone and FCC Notices
These notices are in effect on models sold and used in
the United States only.
This equipment is hearing aid compatible.
When programming emergency numbers and/or making test calls to
emergency numbers:
I Remain on the line and briefly explain to the dispatcher the reason for the call
before hanging up.
I Perform these activities in the off-peak hours, such as early morning or late
evening.
This equipment complies with Part 68 of FCC Rules. On the rear panel of this
equipment is a label that contains, among other information, the FCC
Registration Number and Ringer Equivalence Number (REN) for this
equipment. You must, upon request, provide this information to your telephone
company.
You may safely connect this equipment to the telephone line by means of a
standard modular jack, USOC RJ11C.
An FCC compliant telephone cord with a modular plug is provided with this
equipment. This equipment is designed to be connected to the telephone line or
premises wiring using a compatible modular jack that is Part 68 compliant. See
the Installation section of this manual for details.
The REN is useful to determine the quantity of devices you may connect to your
telephone line and still have those devices ring when your telephone number is
called. In most, but not all areas, the sum of the RENs of all devices connected
to one line should not exceed five (5). To be certain of the number of devices
you may connect to your line, as determined by the REN, you should contact
your local telephone company to determine the maximum REN for your calling
area. If your FAX-1800C damages the telephone line, the telephone company
may discontinue your service temporarily. If possible, they will notify you in
advance. But if advanced notice is not practical, you will be notified as soon as
possible. You will be informed of your right to file a complaint with the FCC.
Your telephone company may make changes to its facilities, equipment,
operations or procedures that could affect the proper functioning of your
equipment. If they do, you will be notified in advance to give you an opportunity
to maintain uninterrupted telephone service.
14 - 1
I M P O R T A N T I N F O R M A T I O N
If you experience trouble with your FAX-1800C, please contact a Brother
Authorized Service Center for information on obtaining service or repair. The
telephone company may ask that you disconnect this equipment from the line
until the problem has been corrected or until you are sure that the equipment is
not malfunctioning.
If you are not able to solve a problem with your fax machine, contact Brother
WARNING
For protection against the risk of electrical shock, always disconnect all cables
from the wall outlet before servicing, modifying or installing the equipment.
This equipment may not be used on coin service lines provided by the
telephone company or connected to party lines.
Brother cannot accept any financial or other responsibilities that may be the
result of your use of this information, including direct, special or consequential
damages. There are no warranties extended or granted by this document.
Federal Communications Commission (FCC)
Declaration of Conformity (For USA Only)
Responsible
Party:
Brother International Corporation
100 Somerset Corporate Boulevard
Bridgewater, NJ 08807-0911 USA
TEL: (908) 704-1700
declares, that the products
Product Name: FAX-1800C
comply with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this
device must accept any interference received, including interference that may
cause undesired operation.
I M P O R T A N T I N F O R M A T I O N
14 - 2
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following
measures:
I Reorient or relocate the receiving antenna.
I Increase the separation between the equipment and receiver.
I Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
I Consult the dealer or an experienced radio/TV technician for help.
Important
Changes or modifications not expressly approved by Brother Industries, Ltd.
could void the user’s authority to operate the equipment.
Industry Canada Compliance Statement
(For Canada Only)
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du
Canada.
®
International ENERGY STAR Compliance
Statement
®
As an ENERGY STAR Partner, Brother Industries,
Ltd. has determined that product meets the
ENERGY STAR® guidelines for energy efficiency.
14 - 3
I M P O R T A N T I N F O R M A T I O N
Important Safety Instructions
1
2
3
4
Read all of these instructions.
Save them for later reference.
Follow all warnings and instructions marked on the product.
Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol
cleaners. Use a damp cloth for cleaning.
5
6
Do not use this product near water.
Do not place this product on an unstable cart, stand, or table. The product may fall, causing
serious damage to the product.
7
Slots and openings in the cabinet and the back or bottom are provided for ventilation; to
ensure reliable operation of the product and to protect it from overheating, these openings
must not be blocked or covered. The openings should never be blocked by placing the
product on a bed, sofa, rug, or other similar surface. This product should never be placed
near or over a radiator or heater. This product should never be placed in a built-in
installation unless proper ventilation is provided.
8
9
This product should be operated from the type of power source indicated on the label. If you
are not sure of the type of power available, consult your dealer or local power company.
This product is equipped with a 3-wire grounding type plug, a plug having a third
(grounding) pin. This plug will fit into only a grounding-type power outlet. This is a safety
feature. If you are unable to insert the plug into the outlet, contact your electrician to replace
your obsolete outlet. Do not defeat the purpose of the grounding-type plug.
10 Do not allow anything to rest on the power cord. Do not place this product where people
can walk on the cord.
11 If an extension cord is used with this product, make sure that the total ampere ratings on the
products plugged into the extension cord do not exceed the extension cord ampere rating.
Also, make sure that the total of all products plugged into the wall outlet does not exceed
15 amperes (USA only).
12 Do not place anything in front of the machine that will block received faxes. Do not place
anything in the path of received faxes.
13 Wait until pages have exited the machine before picking them up.
14 Never push objects of any kind into this product through cabinet slots, since they may touch
dangerous voltage points or short out parts resulting in the risk of fire or electric shock.
Never spill liquid of any kind on the product.
15 Do not attempt to service this product yourself, as opening or removing covers may expose
you to dangerous voltage points and/or other risks, and may void your warranty. Refer all
servicing to Authorized Service Personnel. A list of Authorized Service Centers has been
included for your convenience, or you may contact Customer Service for your nearest
16 This product does not have an ON/OFF switch. Therefore, it is very important that you have
easy access to the main plug and the main socket to which the plug is connected, in case the
main power to the fax machine must be disconnected quickly.
17 Unplug this product from the wall outlet and refer servicing to Authorized Service
Personnel under the following conditions:
A
B
C
D
When the power cord is damaged or frayed.
If liquid has been spilled into the product.
If the product has been exposed to rain or water.
If the product does not operate normally when the operating instructions are
followed. Adjust only those controls that are covered by the operating instructions.
Improper adjustment of other controls may result in damage and will often require
extensive work by a qualified technician to restore the product to normal operation.
If the product has been dropped or the cabinet has been damaged.
If the product exhibits a distinct change in performance, indicating a need for
service.
E
F
18 To protect your product against power surges, we recommend the use of a power protection
device (Surge Protector).
I M P O R T A N T I N F O R M A T I O N
14 - 4
Trademarks
The brother logo is a registered trademark of Brother Industries, Ltd.
Brother is a registered trademark of Brother Industries, Ltd.
© Copyright 2000 Brother Industries, Ltd. All rights reserved.
IBM, IBM PC and Proprinter are registered trademarks of International
Business Machines Corporation.
Hammermill and JetPrint PHOTO are a registered trademark of International
Paper.
All other brand and product names mentioned in this manual are
registered trademarks of their respective companies.
14 - 5
I M P O R T A N T I N F O R M A T I O N
15
Troubleshooting and
15
Routine Maintenance
Troubleshooting
IMPORTANT
For technical and operational assistance, you must call the country where you
purchased the fax machine. Calls must be made from within that country.
Error Messages
As with any sophisticated office product, errors may sometimes occur. If this
happens, your fax machine often identifies the problem and displays an error
message. The table below explains the most common error messages.
You can correct most problems by yourself. If you need additional help, call the
Brother fax-back system.
In USA:
1-800-521-2846
In Canada:
1-800-681-9838
1-514-685-5381 In Montreal
http://solutions.brother.com
Or, visit us at:
ERROR MESSAGES
ERROR MESSAGE
CAUSE
ACTION
CHECK
CARTRIDGE
An ink cartridge is not installed properly.
CHECK
ORIGINAL
document was longer than about 40" inches
(90cm).
CHECK PAPER
SIZE
Your paper is not the correct size.
Reload the correct size of paper, and then
press Black Fax Start
.
CHECK PAPER
COMM. ERROR
Fax machine is out of paper.
Add paper, and then press Black Fax Start
.
Poor phone line quality caused a
communication error.
Try the call again. If problem continues,
call the telephone company to check your
phone line.
CONNECTION
FAIL
You tried to poll a fax machine that is not in Verify the other party’s polling setup.
Polled Waiting mode.
HIGH
TEMPERATURE
The print head detects high temperature.
Use the fax machine in a cool room or
lower the temperature.
COVER OPEN
Control panel cover or top cover is not
closed completely.
Open and close the covers.
DISCONNECTED
The other party or other party’s fax
machine terminated the call.
Try to transmit or receive again.
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
15 - 1
ERROR MESSAGES
ERROR MESSAGE
INK EMPTY
CAUSE
ACTION
One or more of the ink cartridges are
empty. The fax machine will stop all print
operations (such as printing copies, faxes
and jobs from the PC). While memory is
available, black and white faxes will be
received into memory. If a sending
machine has a color fax, the fax machine’s
“handshake” will request that the fax be
sent as black and white; if the sending
machine has the feature to convert it, the
color fax will be received into memory as a
black and white fax. fax machines
connected with a USB cable will be able to
perform scan operations; fax machines
connected with a parallel cable, will not
scan.
To preserve good quality, the fax machine
periodically cleans the print head. Also,
you can press Ink to start the cleaning when
needed. This cleaning process uses up ink
and can cause the ink to run out.
INK EMPTY
&
FAX IN MEMORY
Fax machine can not print fax messages
because one or more of the ink cartridges
are empty.
Replace the empty ink cartridges.
LOW
TEMPERATURE
The print head detects low temperature.
Use the fax machine in a warm room or
raise the temperature.
MACHINE ERROR Fax machine has a mechanical problem.
XX
Call Brother Customer Service.
In USA:
1-800-284-4329
1-800-853-6660
In Canada:
In Montreal: 1-514-685-6464
NEAR EMPTY
One or more of the ink cartridges are
running out of ink. The fax machine will
stop receiving color faxes. The fax
machine’s “handshake” will request that it
be sent in black and white; if the sending
machine has the feature to convert it, the
color fax will be received into memory as a
black and white fax.
NO RESPONSE/
BUSY
The number you dialed does not answer or Verify the number and try again.
is busy.
NOT REGISTERED You tried to access a Speed Dial number
Set up the Speed Dial number.
that is not programmed.
memory.
PAPER JAM
The paper is jammed in the fax machine.
15 - 2 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
Original Jam
If the original is jammed, follow the steps below.
Original is jammed inside front of control panel.
1
2
Remove any paper
from the ADF that is
not jammed.
Pull the jammed
original out toward the
front of the fax
machine.
3
Press Stop/Exit.
Original is jammed inside back of control panel.
1
Remove any paper
from the ADF that is
Control
Panel
not jammed.
Cover
Open the control panel
cover.
2
3
Pull the jammed
original out toward the
back of the fax
machine.
4
Close the control
panel cover.
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
15 - 3
Printer Jam or Paper Jam
Remove the jammed paper depending on where it is jammed in the fax machine.
Paper is jammed in the multi-purpose sheet feeder.
1
2
Remove any paper
from the multi-
purpose sheet feeder
that is not jammed.
Pull up the jammed
paper to remove it.
Multi-Purpose
Sheet
Feeder
If it is difficult to pull
the jammed paper, try
to pull it while holding
down the Paper Release
Lever.
Note
Paper Release Lever
To improve the reliability of paper feeding, turn on Secure Feed mode by pressing
the Shift and Hook/Hold keys simultaneously. The fax machine will then feed
paper more securely, but paper feeding will take a longer time. To turn off the
Secure Feed mode, simultaneously press Shift and Hook/Hold again.
Note
15 - 4 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
Paper is jammed inside the fax machine.
1
2
Open the control panel
cover by lifting it
toward you, and then
lift the top cover
toward the back.
Remove the jammed
paper.
If the jammed paper is under the Print Head, unplug the fax machine, and then you
can move the Print Head to remove the paper.
Note
3
Close the control panel cover and top cover.
Paper is jammed inside the front of the fax machine.
1
Pull the paper toward
you.
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
15 - 5
Paper is jammed inside the back of the fax machine.
If the paper rips, the pieces of paper may get stuck inside the back of the
machine.
1
Remove any paper from
the multi-purpose sheet
feeder that is not
Paper Width Guide
jammed.
2
3
Open the Paper Jam
Cover.
To loosen the paper,
slide the Paper Width
Guide to the widest
position.
4
Use tweezers to pull out
the ripped pieces of
paper.
5
Close the Paper Jam
Cover.
If PAPER JAM occurs frequently,
install the Card Stock Support in the
feeder and reload the paper.
Or, try reloading the paper upside
down.
Note
Card Stock Support
15 - 6 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
If You Are Having Difficulty with Your Fax Machine
If you think there is a problem with your fax machine, make a copy first. If the
copy looks good, the problem is probably not your fax machine. Check the chart
below and follow the troubleshooting tips.
If you have any other problems, visit us at: http://solutions.brother.com
DIFFICULTY
SUGGESTIONS
Printing or Receiving Faxes
Condensed Print and Horizontal
Streaks / Top and Bottom of
Sentences Are Cut Off
If your copy looks good, you probably had a bad connection, with static or
interference on the phone line. If the copy looks bad, call Brother Customer
Service at 1-800-284-4329 (in USA), 1-800-853-6660 (in Canada) or
1-514-685-6464 (in Montreal).
Poor Quality Print
If you are using plain paper, try using recommended special paper (See
Print Too Dark or Too Light
Make sure your ink cartridges are fresh. Cartridges are good up to two
years; after that the ink may become clogged. Cartridge expiration dates are
printed on the package. Try using recommended special paper (See
between 68°F to 91°F.
Print Appears Dirty or Ink Seems to
Run
handle the paper until the ink is dry.
The recommended environment for your fax machine is between 68°F to
91°F.
White Lines in Text or Graphics
Stains Appear on the Reverse Side or Make sure the Printer Platen and Pick Up Roller are not dirty with ink mist.
Vertical Black Lines When Receiving The sender’s scanner may be dirty. Ask the sender to make a copy to see if
the problem is with the sending machine. Try receiving from another fax
machine.
If the problem continues, call Brother Customer Service at 1-800-284-4329
(in USA), 1-800-853-6660 (in Canada) or 1-514-685-6464 (in
Montreal).
Received color fax prints only in
B & W.
Replace the color ink cartridges that are empty or nearly empty, and then
Left and right margins are cut off.
Horizontal lines appear in Text or
Graphics.
clean the print heads five times and the print has not improved, call Brother
Customer Service at 1-800-284-4329 (in USA), 1-800-853-6660 (in
Canada) or 1-514-685-6464 (in Montreal).
Phone Line or Connections
Dialing does not work.
sure the curled handset cord is not in the EXT jack. Check power cord
connection. Send a manual fax by pressing Hook/Hold––OR––by lifting
the handset, and dialing the number. Wait to hear the fax receiving tones
before pressing Black Fax Start.
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
15 - 7
DIFFICULTY
SUGGESTIONS
Fax Machine Does Not Answer When Make sure the fax machine is in the correct receiving mode for your setup
Called
(either FAX ONLY, FAX/TEL or TAD: ANSWER MACH). Check for
dial tone. If possible, call your fax machine to hear it answer. If there is still
no answer, check the telephone line cord connection. If there is no ringing
when you call your fax machine, call your telephone company to check the
line.
There is no dial tone on the handset.
Press Hook/Hold––OR––Lift the handset. If you hear no dial tone, check
telephone line cord connections at the fax machine and wall jack. Check
that the handset curled cord is connected to the fax machine’s handset jack.
Test the jack with another single line telephone. If no dial tone on the wall
outlet, call your telephone company.
Sending Faxes
Poor Transmission Quality
Try changing your resolution to FINE or S.FINE. Make a copy to verify
your fax machine’s scanner operation.
Transmission Verification Report
says “Result:NG”
There is probably temporary noise or static on the line. Try sending the fax
again. If the problem continues, call the telephone company to check your
phone line.
Vertical Black Lines When Sending
If the copy you made shows the same problem, your scanner is dirty
Handling Incoming Calls
Fax Machine “Hears” Voice as CNG If your fax machine is set to Easy Receive ON, it is more sensitive to
Tone
sounds. Your fax machine may mistakenly interpret certain voices or music
on the line as a calling fax machine and respond with fax receiving tones.
Deactivate the fax by pressing Stop/Exit. Try avoiding this problem by
Transferring a Fax Call to the Fax
Machine
If you answered at the fax machine, press Black Fax Start and hang up
immediately. If you answered at an extension phone, press your Fax
Receive Code (default setting is 51). When your fax machine answers,
hang up.
Custom Features on a Single Line
If you have Call Waiting, Call Waiting/Caller ID, Ring Master, Voice
Mail, an alarm system or any other custom feature on a single phone line
with your fax machine, it may create a problem sending or receiving fax
data.
For example: If you are sending or receiving a fax message while a custom
feature signal comes through on the line, the signal can temporarily
interrupt or disrupt the fax data. Brother’s ECM feature should help
overcome this problem. This condition is related to the telephone system
industry and is common to all devices that send and receive information on
a single, shared line with custom features. If avoiding a slight interruption
is crucial to your business, a separate line with no custom features is
recommended.
15 - 8 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
How to Improve Print Quality
Cleaning the Print Head
Clean the print head if you get a horizontal line in the text or graphics on your
printed pages. There are two print heads; each contains two print cartridges. You
can clean either black and cyan, yellow and magenta, or all four colors by using
Ink.
Caution
Do NOT clean the print head by touching it with your hand or a cloth.
1
2
Press Ink.
Press 1 to choose 1.CLEANING.
or
3
Press
to choose the color you want to clean, and then press Menu/Set.
The fax machine will clean the print head automatically. When cleaning is
finished, the fax machine will go back online automatically.
If you clean the print head at least five times and the print has not improved, call
Brother Customer Service for assistance at 1-800-284-4329 (in USA),
1-800-853-6660 (in Canada), or 1-514-685-6464 (in Montreal).
Note
Print Quality Check
If the print quality is not satisfactory, you can print a Print Quality Check Sheet
to help you identify settings you may need to change.
1
2
Press Menu/Set, 4.
4.TEST PRINT
Press Black Fax Start.
The fax machine begins printing the
Print Quality Check Sheet.
The LCD shows:
IS STEP “A” OK?
1.YES 2.NO
3
Check the sheet to see if the quality and
alignment are OK by following STEPs A and B.
STEP A: Color Block Quality Check
The LCD shows:
IS STEP “A” OK?
1.YES 2.NO
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
15 - 9
Check the quality of the four color blocks in the sheet. (BLACK/CYAN/
YELLOW/MAGENTA).
If the quality is OK for all colors, press 1 (YES) to go to STEP B––OR––
If white horizontal lines appear in some color blocks below, press 2 (NO).
OK
Poor
The LCD will ask you if the print quality
is OK for each color.
BLACK OK?
1.YES 2.NO
Press 2 (NO) for any color with a problem.
The LCD shows:
START CLEANING?
1.YES 2.NO
Press 1 (YES). the fax machine will start cleaning the colors.
After cleaning is finished, press Black Fax Start. The fax machine will start
printing the Print Quality Check Sheet again and then return to STEP A. If
STEP A is OK, press 1 to proceed to STEP B.
STEP B: Alignment Check
The LCD shows:
IS STEP “B” OK?
1.YES 2.NO
Check the 600 DPI and 1200 DPI test prints to see if number 5 most closely
matches number 0. If the number 5 sample of both the 600 DPI and 1200 DPI
are the best matches, press 1 (YES) to finish STEP B––OR––
If another test print number is a better match for either 600 DPI or 1200 DPI,
press 2 (NO) to select it.
600 DPI
}
Do NOT select
1200 DPI
}
15 - 10 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
For 600 DPI, press the number of the test
print that most closely matches the
number 0 sample (1-8).
600DPI ADJUST
SELECT BEST #
For 1200 DPI, press the number of the
test print that most closly matches the
number 0 sample (1-8).
1200DPI ADJUST
SELECT BEST #
4
5
Repeat Steps 1 and 2 (in Print Quality Check) to print another sample Print
Quality Check Sheet, and then check it.
Press Stop/Exit.
When an ink head nozzle is clogged
the printed sample looks like this.
After the ink head nozzle is cleaned,
the horizontal lines are gone.
If you still see missing ink in this Print Quality Check Sheet, repeat the cleaning
and test print procedures at least five times. If ink is still missing after the fifth
cleaning and test print, replace the ink cartridge for the clogged color. (Perhaps
the ink cartridge was in your fax machine over six months or the expiration date
written on the cartridge package has passed. Or, the ink may not have been
stored properly before use.)
After replacing the ink cartridge, check it by printing another Print Quality
Check Sheet. If the problem still exists, repeat the cleaning and test print
procedures at least five times for the new ink cartridge. If ink is still missing,
call Customer Service at 1-800-284-4329 (in USA), 1-800-853-6660 (in
Canada) or 1-514-685-6464 (in Montreal).
Caution
Do NOT touch the print head. Touching the print head may cause permanent
damage and may void the print head’s warranty.
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
15 - 11
Packing and Shipping the Fax Machine
Whenever you transport the fax machine, use the packing materials that came with your
fax machine. If you do not pack the fax machine correctly, you could void your warranty.
1
First, remove all the ink cartridges and attach the white shipping cover. (See
cover, press the all ink cartridge covers down.
To attach the white shipping cover
Caution
Damage to your print head resulting from packing without the shipping cover will void your warranty.
2
Attach the protective yellow bar, and then close the top cover and control panel
cover until they click into place.
ProtectiveYellow Bar
3
Unplug the fax machine from the telephone wall jack and remove the telephone
line cord from machine.
Caution
Do not unplug the fax machine after a print job until you hear the final click.
Unplug the fax machine from the AC outlet.
Unplug the USB cable from the fax machine, if it is connected.
4
5
6
Remove the paper wire extension, paper tray, document support, document wire
extension, handset and handset curled cord.
If you are packing the machine for the Brother Exchange Service, keep these
items and return only the machine.
Note
15 - 12 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
7
Wrap the fax machine in the plastic bag and place it in the original carton with
the original packing material.
8
Pack the printed materials in the original carton as shown below. Do not pack
the used ink cartridges in the carton.
If you are returning your machine to Brother as part of the Exchange Service,
pack only the fax machine. Keep all separate parts and printed materials to use
with your “Exchange” machine.
Note
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
15 - 13
9
Close the carton.
15 - 14 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
Routine Maintenance
Cleaning the Scanner
Unplug the fax machine, and then open the control panel cover. Clean the flat
white pressure bar and the glass strip under the bar with isopropyl alcohol on a
lint-free cloth.
Cleaning the Fax Machine Printer Platen
WARNING
I Be sure to unplug the fax machine from the AC power outlet before cleaning the
printer platen.
I Be careful not to touch the paper feed star wheels, flat cable and encode film.
When you want to clean your fax machine printer platen, wipe it with a lint free
cloth that is dry.
Paper Feed Star Wheel
Encode Film
Do NOT Touch!
Do NOT Touch!
Flat Cable
Do NOT Touch!
Clean Here
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
15 - 15
Replacing the Ink Cartridges
Your fax machine is equipped with an ink dot counter that automatically
monitors the ink level in each color cartridge. When the counter detects an ink
cartridge is running out of ink, the fax machine will notify you with a message
on the LCD.
The LCD shows you which color cartridges are low or empty. Be sure to follow
the LCD prompts so you replace the color cartridges in the appropriate order.
When the ink cartridges are running low, you must use the Ink key to begin
the cartridge replacement (Steps 1 to 3). If the ink is empty, skip to Step 4.
1
2
Press Ink.
Press 2 to choose 2. REPLACE INK.
If one or more ink cartridges are empty, for example Black, the LCD showsINK
EMPTY BLACK and PLS OPEN COVER
3
4
Open the control panel cover, and then lift the top cover.
Push the appropriate colored ink cartridge covers and remove the ink cartridge.
SH
PUSH
PUSH
PUSH
Ink Cartridge
Covers
5
Open the new ink cartridge bag for the color shown on the LCD, and then take
out the ink cartridge.
15 - 16 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
6
Hold the new ink
cartridge as shown in
the illustration, and
then peel the sealing
tape from the side of
the ink cartridge.
Peel in the direction
away from you!
Carefully peel the tape
in the direction away
from you.
Opening
To prevent spilling ink and staining your hands and clothing, remove the
sealing tape gently.
Note
7
Each color has its own correct position. Insert each new ink cartridge into the
carriage.
8
After installing the ink cartridges, close the top cover and control panel cover.
Your fax machine prepares for a “head cleaning” and goes online. The LCD
prompts you to verify a new ink cartridge was inserted for each color you
removed. Example: DID YOU CHANGE BLCK? 1. YES 2. NO.
If the ink cartridge you installed is not a brand new one, please make sure to
select 2.
9
For each new cartridge, press 1 on the dial pad to reset the ink dot counter for
that color automatically. (The ink dot counter enables the fax machine to notify
you when a color is running low.)
The fax machine will enter a cleaning cycle for approximately 3 minutes for
each replaced cartridge. The LCD alternately shows CLEANING and
PLEASE WAIT.
When the fax machine completes the cleaning cycle, the LCD returns to Standby
mode (date and time).
WARNING
If ink gets in your eyes, irrigate them with water immediately and consult a
doctor if you are concerned.
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
15 - 17
Caution
I DO NOT remove ink cartridges if you do not need to replace them. If you do
so, it may reduce the ink quantity and the printer will not know the quantity of
ink left in the cartridge.
I DO NOT shake the ink cartridges, because the ink may spill when you take off
the sealing tape.
I If ink stains your body or clothing, wash with soap or detergent immediately.
I If you install an ink cartridge in the wrong color position, you must clean the
print head several times before you start printing (after correcting the cartridge
installation) because the colors were mixed.
I Once you open an ink cartridge, install it in the fax machine and use it up within
six months of installation. Use unopened ink cartridges by the expiration date
written on the cartridge package.
I DO NOT refill the ink cartridges. Attempting to use refilled cartridges and using
incompatible inks may cause damage to the print head in this machine and such
damage will not be covered by warranty. Warranty coverage does not apply to
problems caused by the use of 3rd party ink or 3rd party ink cartridges. Use only
genuine Brother ink cartridges.
If the INK EMPTY message is on the display after you have installed ink
Note
cartridges, check that the ink cartridges are installed correctly.
If you still cannot solve a problem with your fax machine, call Brother Customer
15 - 18 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
S
Specifications
S
Fax
Compatibility
Coding System
Modem Speed
ITU-T Group 3
MH/MR/MMR/JPEG
33600-2400 bps
Automatic Fallback
Cut Sheet Size
Min. 3.5" (W) × 5.0" (L)
Max. 8.5" (W) × 14.0" (L)
Scanning Width
Printing Width
8.2 inches (208 mm)
8 inches (203.2 mm)
Automatic Document Feeder up to 20 sheets (20 lbs.), staggered
(ADF)
Multi-purpose Sheet Feeder 100 Sheets (20 lbs.)
Printer Type
Gray Scale
LCD
Ink Jet
256 levels (Error Diffusion)
1 line, 16 characters
Standard, Sequential
Polling Types
Contrast Control
Automatic/Super Light/Super Dark
(manual setting)
Resolution
• Horizontal 203 dot/inch (8 dot/mm) (B&W/Color)
• Vertical Standard — 98 line/inch (B&W only)
(3.85 line/mm)
— 196 line/inch (Color)
(7.7 line/mm)
— 196 line/inch (B&W/Color)
(7.7 line/mm)
Fine
Photo
— 196 line/inch (B&W only)
(7.7 line/mm)
Superfine — 392 line/inch (B&W only)
(15.4 line/mm)
Memory Capacity
8 MB (up to 480 pages)*
* “Pages” refers to the “Brother Standard Chart No.1” (a typical business
letter, Standard resolution, MMR code). Specifications and printed materials
are subject to change without prior notice.
S P E C I F I C A T I O N S
S - 1
One Touch Dial
Speed Dial
12 stations
100 stations
Automatic Redial
Auto Answer
3 times at 5 minute intervals
0, 1, 2, 3 or 4 rings
Communication Source
Public switched telephone network
Operating Environment 50–95° F (10–35° C)
Best Print Quality
Power Source
68–91° F (20–33° C)
120V AC 50/60Hz
(USA, Canadian Version Only)
Power Consumption
Dimensions
Standby: under 7 watts
Peak: under 35 watts
18.9 × 13.5 × 8.5 (inch)
480 × 342 × 217 (mm)
Weight
14.1 lb/6.4 kg
Printer
Print Method
Resolution
Piezo with 75 × 4 nozzles
2400 × 1200 dots per inch (DPI)
1200 × 1200 dots per inch (DPI)
600 × 600 dots per inch (DPI)
600 × 300 dots per inch (DPI)
600 × 150 dots per inch (DPI)
Print Speed
up to 10 pages/minute (Mono)
up to 8 pages/minute (Color)
Controller
USB Interface
A Standard Universal Serial Bus cable that is no
longer than 6 feet (1.8 m)
(not included)
To meet FCC emission requirements for the fax machine, you must attach the
included filter core and cable tie to the USB cable.
Note
S - 2
S P E C I F I C A T I O N S
Print Media
Paper Input
Automatic loading from the Multi-Purpose
Sheet Feeder
I Paper type:
Plain paper, inkjet paper (coated paper),
glossy paper, transparencies and envelopes
I Paper size:
A4, Letter, Legal
Width
Length
Weight
3.5–8.5" (89–216 mm)
5–14" (127–356 mm)
17–32 lb (64–120 g/m2)
Thickness 0.003-0.006" (0.08-0.15 mm)
envelopes: up to 0.02" (0.52 mm)
postcard: up to 0.009" (0.23 mm)
glossy paper: up to 0.007" (0.18 mm)
I Maximum feeder capacity: Approx. 100
sheets of 20 lb (75 g/m2) plain paper.
Paper Output
Approximately 50 sheets of plain paper
(Face up print delivery to the paper output tray)
We recommend that you remove printed sheets from
the paper output tray immediately after printing.
Consumable Items
Ink
Black and 3 individual color ink cartridges
separate from the two print heads.
S P E C I F I C A T I O N S
S - 3
G
Glossary
ADF (Automatic Document Feeder) Refers to the number of pages that can be placed in the
document feeder and fed one at a time automatically.
Auto Dial List A listing of names and numbers stored in Speed Dial memory, in numerical order.
automatic fax transmission Sending a fax without picking up the handset of an external
phone.
Automatic Redial A feature that enables your fax machine to redial the last fax number if the
original fax did not go through because the line was busy or there was no answer.
Backup Print Your fax machine prints a copy of every fax that is received and stored in
memory. This is a safety feature so you will not lose messages during a power failure.
Batch Transmission As a cost savings feature, all delayed faxes to the same fax number will
be sent as one transmission.
beeper The sound the keys make when they are pressed, an error occurs or a document has been
received or transmitted.
beeper volume Volume setting for the beep when you press a key or make an error.
Brightness Changing the Brightness makes the whole image lighter or darker.
Broadcasting (Not Available for Color Faxes) The ability to send the same fax message to
more than one location.
Caller ID A service purchased from the telephone company that lets you see the number (or
name) of the party calling you.
cancel job You can cancel a programmed job, like Delayed Fax or Polling.
CNG tones The special tones (beeps) sent by fax machines during automatic transmission to
tell the receiving machine that they are a from fax machine.
communication error (or Comm. Error) An error during fax sending or receiving, usually
caused by line noise or static.
Coding Method Method of coding the information contained in a document. All fax machines
must use a minimum standard of Modified Huffman (MH). Your fax machine is capable of
greater compression methods, Modified Read (MR) and Modified Modified Read (MMR), if
the receiving machine has the same capability.
Compatibility Group The ability of one fax unit to communicate with another. Compatibility
is assured between ITU-T Groups.
Contrast Setting to compensate for dark or light documents, by lightening dark originals or
darkening light originals.
Cover Page Prints a page at the other party’s fax machine that contains the sender and
recipient’s name and fax number, number of pages and comment. You can generate an
electronic cover page at the other end with pre-programmed information from memory or you
can print a sample cover page to fax with your original.
Cover Page Message The comment that is on the Cover Page. This is a programmable
feature.
Delayed Fax (Not Available for Color Faxes) Sends your faxes at a later time that day.
G - 1
G L O S S A R Y
Distinctive Ring A service purchased from the Telephone Company that provides another
phone number on an existing phone line. The Brother fax machine uses the new number to
simulate a dedicated fax line.
Dual Access (Not Available for Color Faxes) Your fax machine can scan outgoing faxes or
scheduled jobs into memory at the same time it is sending a fax or receiving or printing an
incoming fax.
Easy Receive Enables your fax machine to respond to CNG tones if you interrupt a fax call by
answering it.
ECM (Error Correction Mode) Detects errors during fax transmission and resends the
page(s) of the document that had an error.
Electronic Cover Page A preprogrammed cover page that is transmitted from the fax
machine’s memory, eliminating the need for creating cover pages manually.
extension phone A telephone on the fax number that is plugged into a separate wall jack.
external phone A TAD (telephone answering device) or telephone that is plugged into the
EXT jack of your fax machine.
Fax Activity Report Lists information about the last 200 incoming and outgoing faxes. TX
means Transmit. RX means Receive.
Fax Forwarding (Not Available for Color Faxes) Sends a fax received in memory to another
preprogrammed fax number.
Fax Storage (Not Available for Color Faxes) You can print stored faxes later, or retrieve them
from another location using Fax Forwarding, Paging, or Remote Retrieval operations.
fax tones The signals sent by sending and receiving fax machines while communicating
information.
Fine resolution 196 × 203 dpi. It is used for small print and graphs.
gray scale The shades of gray available for copying and faxing photographs.
Group number A combination of One Touch and Speed Dial numbers that are stored on a One
Touch key or Speed Dial location for Broadcasting.
Ink button Cleans the print head and/or resets the ink dot counter after replacing an ink cartridge.
Interval The preprogrammed time period between automatically printed Activity Reports. You
can print Activity Reports on demand without interrupting this cycle.
LCD (liquid crystal display) The display screen on the fax machine that shows interactive
messages during On-Screen Programming. The LCD shows the date and time while the
machine is idle.
manual fax When you lift the handset of your external telephone so you can hear the receiving
fax machine answer before you press Start to begin transmission.
Menu Mode The programming mode for changing the settings for your fax machine.
Next Fax Reservation Dual Access accepts the next original in the ADF for real–time
transmission while the Memory is full.
One Touch Keys on the fax machine control panel where you can store numbers for easy
dialing.
Out of Paper Reception Receives faxes into the fax machine’s memory when the machine is
out of paper.
G L O S S A R Y
G - 2
Overseas mode Makes temporary changes to the fax tones to accommodate noise and static
on overseas phone lines.
Paging Feature enables your fax machine to call your pager when a fax is received into its memory.
Pause Allows you to place one or more 3.5 second delays in the dialing sequence of stored One
Touch and Speed Dial numbers.
Photo resolution (Not Available for Color Faxes) Varying shades of gray provide the best
representation of photographs.
Polling The process of a fax machine calling another fax machine to retrieve waiting fax messages.
printer alarm Audible alarm when the printer is not able to print.
Pulse (For Canada only) A form of rotary dialing on a telephone line.
Real Time Transmission When memory is full, you can send documents in real time.
Reduction reduces the size of incoming faxes.
remaining jobs You can check which jobs are waiting in memory and cancel jobs individually.
Remote Activation allows you to transfer a fax call, answered at an extension phone, to the
fax machine.
Remote Retrieval Access Code The four-digit code (159 ) that allows you to call and
access your fax machine from a remote location.
Resolution The number of vertical and horizontal lines per inch. See: Standard, Fine, Super
Fine and Photo.
Ring Delay The number of rings before the fax machine answers in FAX ONLY and FAX/TEL
modes.
Ring Volume Volume setting for the fax machine’s ring.
Speaker Volume You can set the volume when your fax machine is on Hook/Hold.
Speed Dial A preprogrammed number for easy dialing. You must press the Search/Speed
Dial button and then #, two digit code to start the dialing process.
Standard resolution 98 × 203 dpi. Use it for regular size text and quickest transmission.
Station ID The stored information that appears on the top of faxed pages. It includes the
sender’s name and fax number.
Super Fine resolution (Not Available for Color Faxes) 392 × 203 dpi. It is best for very small
print and line art.
TAD (telephone answering device) You can connect an external TAD to the EXT. jack of
the fax machine for TAD: ANSWER MACH. mode.
temporary settings You can select certain options for the next fax transmission or copy you
make without changing the default settings.
Tone The telephone line mode that is used for dialing with Touch Tone telephones.
transmission The process of sending documents over the phone lines from your fax machine
to the receiving fax machine.
Transmission Verification Report A listing of each transmission that shows its date, time,
and number of pages. OK means delivered; NG means failed.
User Settings List A printed report that shows the current settings of your fax machine.
G - 3
G L O S S A R Y
D
sending
dialing
document
E
F
fax
G
codes
H
I - 2
I N D E X
I
P
paper
J
EXT. jack
L
M
manual
R
Receive mode
resolution
O
fax (Standard, Fine, SuperFine, Photo)
One Touch numbers
I N D E X
I - 3
S
V
Setup
voice calls
volume, setting
Speed Dial
W
T
TAD (telephone answering device)
U
I - 4
I N D E X
Remote Retrieval Access Card
If you plan to receive fax messages while away from your machine, carrying the
Remote Retrieval Access Card printed below will serve as a convenient
reminder of the retrieval procedures. Simply cut out the card and fold it to fit
your wallet or organizer. Keeping it handy will help you derive the full benefit
of your machine’s forwarding, paging and remote retrieval features.
ADR
C
CSE
A
TIREVAL
R
MTOE
1
2
3
4
5
6
R
Fold
Fold
R E M O T E R E T R I E V A L A C C E S S C A R D
R - 1
4
3
2
1
Fold
Fold
R - 2
R E M O T E R E T R I E V A L A C C E S S C A R D
EQUIPMENT ATTACHMENT LIMITATIONS
(For Canada Only)
NOTICE:
The industry Canada label identifies certified equipment. This certification
means that the equipment meets telecommunications network protective,
operational and safety requirements as prescribed in the
appropriate Terminal Equipment Technical Requirements document(s). The
Department does not guarantee the equipment will operate to the user's
satisfaction.
Before installing this equipment, users should ensure that it is permissible to
be connected to the facilities of the local telecommunications company.
The equipment must also be installed using an acceptable method of
connection. The customer should be aware that compliance with the above
conditions may not prevent degradation of service in some situations.
Repairs to certified equipment should be coordinated by a representative
designated by the supplier. Any repairs or alterations made by the user to
this equipment, or equipment malfunctions, may give the telecommunications
company cause to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground
connections of the power utility, telephone lines and internal metallic water
pipe system, if present, are connected together. This precaution may be
particularly important in rural areas.
Caution:
Users should not attempt to make such connections themselves,
but should contact the appropriate electric inspection authority, or electrician,
as appropriate.
NOTICE:
The Ringer Equivalence Number (REN) assigned to each terminal device
provides an indication of the maximum number of terminals allowed
to be connected to a telephone interface. The termination on an interface
may consist of any combination of devices subject only to the requirement
that the sum of the Ringer Equivalence Numbers of all the devices does not
exceed 5 REN=0.3
®
Brother International Corporation
100 Somerset Corporate Boulevard
P.O. Box 6911
Bridgewater, NJ 08807–0911 USA
Brother International Corporation (Canada) Ltd.
1 rue Hôtel de Ville,
Dollard-des-Ormeaux, QC, CANADA H9B 3H6
Visit us on the World Wide Web
http://www.brother.com
These fax machines are made for use in the USA and CANADA only. We cannot
recommend using them overseas because it may violate the Telecommunications
Regulations of that country and the power requirements of your multi-function center may
not be compatible with the power available in foreign countries. Using USA or CANADA
models overseas is at your own risk and will void your warranty.
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