726+,%$
Telecommunication Systems Division
Digital Business Telephone Solutions
Programming Manual
Software Release 3.1
Software Release 4.1
Software Release 4.1
and ACD
May 1999
Contents
Introduction
Organization..........................................................................................................................................vii
Conventions..........................................................................................................................................viii
Related Documents/Media.....................................................................................................................ix
Chapter 1 – Overview
Numerical Program Listing..................................................................................................................1-1
Alphabetical Program Listing ..............................................................................................................1-7
How to Program a Strata DK System ................................................................................................1-10
First-time Programming.....................................................................................................................1-14
Programming Examples.....................................................................................................................1-16
Chapter 2 – Initialization & Test
Program 91-9 – System Initialization ..................................................................................................2-2
Program 90 – Initialize Programs 00~*99 ...........................................................................................2-4
Program 91-1 – Automatic PCB Recognition and Port Renumber......................................................2-6
Program 91-2 – Data Transfer from Temporary Memory to Working Memory.................................2-8
Program 92 – Initializing Misc. Backup RAM ....................................................................................2-9
Program 00 – Part 1: Software Check................................................................................................2-12
Program 00 – Part 2: Processor RAM Test........................................................................................2-15
Chapter 3 – System & Station
Program 01 – Station Logical Port Display and/or Change.................................................................3-1
Program 02 – Station Physical Port Display and/or Change................................................................3-2
Program 03 for DK14 – Slot Assignments ..........................................................................................3-3
Program 03 for DK40i – Flexible PCB Slot Assignments...................................................................3-4
Program 03 for DK424 – Flexible PCB Cabinet Slot Assignments ....................................................3-6
Program *03 for DK424 – Cabinet Type Identification ....................................................................3-11
Program 04 – Station Logical Port [PDN] Assignment.....................................................................3-12
Program *04 – [PhDN] and Distributed Hunt [DN] Assignments For Internal and Tie Line Calls..3-17
Program 05 – Flexible Access Code Numbering...............................................................................3-19
Program *05 – Call Park Pickup Abbreviated Dialing......................................................................3-22
Program 09 – Built-in Auto Attendant Prompt / Station Assignments..............................................3-23
Program *09 – [PDN], [PhDN], DH, ACD or Modem DID Ext. Assignments ................................3-25
Program 10-1 – System Assignments, Part 1 of 3 .............................................................................3-27
Program 10-2 – System Assignments, Part 2 of 3 .............................................................................3-30
Program 10-3 – System Assignments, Part 3 of 3 .............................................................................3-35
Program *10 – Enhanced 911 Operation ...........................................................................................3-39
Program 12 – System Assignments, Basic Timing............................................................................3-41
Strata DK Programming 5/99
i
Contents
Chapter 3 – System & Station
Program 13 – Defining the Message Center ......................................................................................3-43
Program 15 – Ground/Loop/Tie/DID Line Options...........................................................................3-44
Program *15 – CO Line Tenant Assignments ...................................................................................3-47
Program 16 – Assign CO Line Groups (or Dial 9) ............................................................................3-48
Program 17 – DID/Tie Line Options .................................................................................................3-50
Program *17 – DID Intercept Port Number (Vacant or Wrong Number) .........................................3-53
Program 19 – Alternate Background Music Source Slot Assignment...............................................3-54
Program 20 – Computer and Data Interface Unit Configuration.......................................................3-55
Program 21 – Modem Pool Port Assignments...................................................................................3-58
Program 22 – RPCI and DIU Station Hunting for Data Calls ...........................................................3-60
Program 23 – Built-in Auto Attendant (AA) Primary Announcement Assignments ........................3-61
Program 24 – Built-in AA Secondary Announcement Assignments.................................................3-61
Program 25-1 – Built-in AA Incoming Call Overflow Time.............................................................3-62
Program 26 – Built-in AA Camp-on Busy Time ...............................................................................3-63
Program 27 – DKT Handset/Headset Receiver Volume Level .........................................................3-65
Program 28 – DSS Console/Attendant Telephone Assignments.......................................................3-66
Program 29-1~8 – DSS Console and Number Button Assignments..................................................3-68
Program *29 – Add-on Modules Button Assignments ......................................................................3-71
Program 30 – Station Class of Service...............................................................................................3-73
Program *30 – Telephone Group Page Assignments ........................................................................3-79
Program 31 – Station Class of Service...............................................................................................3-80
Program *31 – Group Pickup Assignments.......................................................................................3-86
Program 32 – Automatic Preference..................................................................................................3-87
Program *32 – RS-232 Voice Mail Message Center Port .................................................................3-89
Program 33 – [PDN]/ [PhDN] Station Hunting (Voice Calls Only)..................................................3-90
Program *33 – [PhDN] Owner Telephone Assignment ....................................................................3-92
Program 34 – Hold Recall Timing.....................................................................................................3-94
Program *34 – Station Class Of Service............................................................................................3-95
Program 35 – Station Class of Service...............................................................................................3-97
Program 36 – Fixed Call Forward....................................................................................................3-101
Program *36 – System NT Button Lock Password Changing Station Assignment ........................3-102
Program 37 – Ring Transfer (Camp-on) Recall Time .....................................................................3-103
Program *37 – Park Recall Timing..................................................................................................3-104
Program 38 – Digital and Electronic Telephone Keystrip Type......................................................3-105
Program *38 – Standard Telephone Ring-Down Destination..........................................................3-109
Program 39 – Flexible Button Assignments ....................................................................................3-111
Program *40 – Distributed Hunt Group Member Assignments.......................................................3-120
Program *41 for DK424 – T1 Assignment Series (Part 1)..............................................................3-122
Program *50 – Caller ID Circuit Assignments to CO Line PCBs...................................................3-126
Program *51 – Station Memory Allocation.....................................................................................3-128
Program *52 – Caller ID/ANI Abandoned Call Number Station Owner Assignments...................3-130
Program 58 – DK424 Attendant Console Series (Part 1) ................................................................3-132
Program 59 – Attendant Console Flexible Button Codes................................................................3-135
Program 60-1 – SMDR Data Output Options..................................................................................3-139
Program 60-2~7 – SMDR Output/Account Code Digit Length ......................................................3-140
Program 60-8 – Call Forward External (Remote Change, Security) ID Code.................................3-142
Program 69 – Verified Account Codes............................................................................................3-143
Program 70 – Verified Account Code Toll Restriction Assignments..............................................3-145
Program 71 – DNIS..........................................................................................................................3-147
Program *71~*73 – [DN] to [DN], Tie to [DN], and DID to [DN] Ringing Assignments.............3-152
ii
Strata DK Programming 5/99
Contents
Chapter 4 – Toll Restriction
Program 72 – DNIS Number Network Table Assignments.............................................................3-154
Program 74 – System NT Button Lock Password ...........................................................................3-156
Program 76-1(X-Y) – DK14, DK40i, All RCTUs...........................................................................3-157
Program 76-2 (X-Z) – WSIU, TSIU and RSIU / RSIS / RMDS Transmission Rates.....................3-158
Program 77-1 – Peripheral Options (Door Phones).........................................................................3-159
Program 77-2 – Door Phone Busy Signal/Door Lock Assignments................................................3-163
Program 77-3 – Night Ringing Over PIOU External Page Zones ...................................................3-165
Program 77-4 – RSIU Open Architecture Interface (OAI) Data Output Assignments....................3-166
Program 78 – CO Line Special Ringing Assignments.....................................................................3-168
Program 79 – Door Phone Ringing..................................................................................................3-170
Program *79 – Door Phone to [DN] Flashing Assignments............................................................3-172
Program 80 – EKT and DKT Ringing Tones (CO Line Calls)........................................................3-173
Program *80 – Call Forward Station Ring Assignment...................................................................3-174
Programs 81~89 – Ground/Loop Start/CO Line Station Ringing....................................................3-175
Programs *81, *84, and *87 – Ground/Loop Start/CO Line to [DN] LED Flash Assignments......3-179
Program 93 – CO Line Identification...............................................................................................3-183
Program 97 – Printing Program Data through SMDR.....................................................................3-185
Chapter 4 – Toll Restriction
Toll Restriction Methods......................................................................................................................4-1
Toll Restriction Features......................................................................................................................4-1
Completing the Toll Restriction System Record .................................................................................4-3
Program 40 – Station CO Line Access ................................................................................................4-4
Program 41 – Station Outgoing Call Restriction .................................................................................4-6
Program 42-0 – CO Line to PBX/Centrex Connection & Access Codes ............................................4-8
Program 42-1~8 – PBX/Centrex Access Codes.................................................................................4-10
Program 43 – 0 + Credit Card Dialing Option...................................................................................4-11
Program 44-1~8 – Toll Restriction/Traveling Class Override Codes................................................4-13
Program 44-91~93 – Emergency Bypass of Forced/Verified Account Codes ..................................4-14
Program 45-1 – LCR/Toll Restriction Dial Plan................................................................................4-15
Program 45-2 – Toll Restriction Disable ...........................................................................................4-19
Program 45-3~6 – Special Common Carrier Numbers and Authorization Code Digit Length.........4-20
Program 45-8~9 – Toll Restriction Override Code............................................................................4-22
Program *45-1 (1~4) – Toll Restriction for Office Codes.................................................................4-23
Program *45-2 (1~6) – LCR/Toll Restriction Bypass .......................................................................4-24
Program *45-3 (1~9) – LCR/Toll Restriction Bypass For Special Numbers that Begin with */# ....4-26
Program *45-4 – Special Code Dialing Sequence with LCR ............................................................4-28
Program 46-2~4 – Toll Restriction Allowed/Denied Area Codes by Class ......................................4-30
Program 46-6~8 – Toll Restriction Allowed/Denied Local Office Codes Assigned by Class..........4-31
Programs 46-10~80 – Toll Restriction Class Parameters ..................................................................4-33
Programs 46-11~46-81 – Toll Restriction Class (1~8) Parameters...................................................4-35
Program 47 – Toll Restriction Exception Office Codes Assigned by Area Codes (Tables 1~16) ....4-36
Program 48 – Station Toll Restriction Classification ........................................................................4-38
Chapter 5 – Least Cost Routing
LCR Features .......................................................................................................................................5-1
LCR Conditions ...................................................................................................................................5-2
LCR CO Line Programming Reference Table.....................................................................................5-3
Program 50-1 – LCR Parameters.........................................................................................................5-4
Strata DK Programming 5/99
iii
Contents
Chapter 6 – Automatic Call Distribution
Program 50-2 – LCR Home Area Code...............................................................................................5-5
Programs 50-3 (1~5) – LCR Special Codes.........................................................................................5-6
Program 50-4 – LCR Long Distance Information (LDI) Plan Number...............................................5-7
Program 50-5 – LCR Local Call Plan Number....................................................................................5-8
Program 50-6 – LCR Dial 0 (Zero) Time-out......................................................................................5-9
Program 51 – LCR Area Codes .........................................................................................................5-10
Program 52 – LCR Office Code Exceptions for Specified Area Code..............................................5-12
Program 53 – LCR Schedule Assignments for LCR Plans................................................................5-14
Program 54 – LCR Route Definition Tables......................................................................................5-17
Program 55 – LCR Modified Digits Table ........................................................................................5-19
Program 55-0 – Delete Number of Digits From the Front of Dialed Number...................................5-20
Program 55-1 and 2 – Add Digits Before and/or After the Dialed Number......................................5-21
Program 56 – LCR Station Group Assignments................................................................................5-23
Chapter 6 – Automatic Call Distribution
Program 03 – RSIU, RSSU, PIOU, PIOUS ACD/MIS Slot Assignments ..........................................6-2
Program 09 – Auto Attendant Prompt/ACD Group Assignments.......................................................6-3
Program *09 – ACD Group DID Line Digit Assignments..................................................................6-5
Program 10-4 – ACD/ISDN Parameters..............................................................................................6-6
Program 11 – ACD Timing Assignments............................................................................................6-8
Program 14-0 – Loop/Ground Start Line Direct to ACD Group Assignments..................................6-12
Program 14-1 – ACD Agent Identification Code Assignments.........................................................6-13
Program *14-1 – Auto Answer with Zip Tone Assigned to Agent ID ..............................................6-14
Program 18 – Agent Names for SMIS/MIS Assignments .................................................................6-15
Program 14-2 – ACD Supervisor Passwords.....................................................................................6-17
Program *14-2 – DID, Tie, DNIS, ANI Line After Shift/Overflow Substitution Destinations ........6-18
Program 14-3 – Announcement/Music Port and Queue Pattern........................................................6-20
Program 14-4 – Queue Time Out Overflow Destination...................................................................6-23
Program 14-5 – Overflow Point and Ring No Answer Routing Destination.....................................6-25
Program 14-6 – After Shift Service Destination................................................................................6-29
Program 14-71 – Queue Size for Alarm, Immediate Assignments....................................................6-31
Program 14-72 – Queue Size for Alarm 1 .........................................................................................6-32
Program 14-73 – Queue Size for Alarm 2 .........................................................................................6-33
Program 14-8 – Alarm Pattern Assignments .....................................................................................6-34
Program 14-9 – Work Unit Assignments...........................................................................................6-35
Program 15 – Ground/Loop/Tie/DID Line Options...........................................................................6-36
Program 17 – DID/Tie Line Options .................................................................................................6-36
Program 35 – Station Class of Service...............................................................................................6-36
Program 71 – DID/Tie/DNIS/ANI Lines...........................................................................................6-36
Program 39 – Flexible Button Assignments for ACD Telephones....................................................6-37
Chapter 7 – ISDN
System Programs Overview.................................................................................................................7-1
ISDN Related Programs.......................................................................................................................7-3
Trunk Programs Overview...................................................................................................................7-5
Program 16 – Assign CO Line Groups ................................................................................................7-6
Program *16 – ISDN Trunk Group Type Assignment ........................................................................7-7
Program *42 – Clock Source ...............................................................................................................7-8
Program *42-1 – Primary Timing Reference Assignments (Release 3.1 and earlier).........................7-9
iv
Strata DK Programming 5/99
Contents
Chapter 8 – E911
Program *43-1~3 – D-Channel Control and NFAS Assignments.....................................................7-10
Program *43-2 – Non-Facility Associated Signaling (NFAS) Assignment ......................................7-11
Program *43-3 – Network PRI Interface Assignment .......................................................................7-12
Program *44 – BRI Service Profile Identifier (SPID) Parameters ....................................................7-13
Program *60 – BRI Line/Station Operation Assignment ..................................................................7-14
Program *61 – Analog Trunk Services for ISDN..............................................................................7-15
Program *62 – Non-ISDN Station Bearer Service ............................................................................7-16
Program *63 – ISDN Dialing Parameters..........................................................................................7-17
Program *64-1 – Direct Inward Dialing Parameters..........................................................................7-18
Program *64-2 – Number of DID/DNIS Digits for Trunk Groups....................................................7-19
Program *65 – ISDN Channel Group Assignment............................................................................7-20
Program *66-1 – Channel Group Number Parameters ......................................................................7-21
Programs *66-2 and *66-4 – Call-by-Call Trunk Group Codes and Network ID.............................7-22
Program *66-3 – Channel Group/Trunk Parameters .........................................................................7-24
Program *66-5 – Line Directory Number (LDN) Registration .........................................................7-25
Program *66-6 – LDN/Trunk Group to Channel Group Assignments..............................................7-26
Program *66-7 – LDN/Trunk Group Assignments............................................................................7-27
Program *67-1 – Trunk Group Call Direction...................................................................................7-28
Program *67-2 – Call Types for ISDN Trunk Group Supported.......................................................7-29
Program *67-3 – ISDN Trunk Group Minimum Channel Reservation.............................................7-30
Program *67-4 – ISDN Trunk Groups Maximum Channel Reservation...........................................7-31
Program *67-5 – Multiple Time Zone Settings .................................................................................7-32
Program *68-1 – Calling Number ID Presentation Parameters.........................................................7-33
Program *68-2 – Outbound CNIS Parameters...................................................................................7-34
Program *69-1 – CNIS Presentation Parameters...............................................................................7-35
Program *69-2 – Special Number Assignment..................................................................................7-36
Chapter 8 – E911
Operation Overview.............................................................................................................................8-1
SMDR ..................................................................................................................................................8-2
Programming Overview.......................................................................................................................8-3
Program *11-0 – E911/CAMA Trunk Assignments............................................................................8-4
Program *11-1 – CAMA Trunk Group Line Assignments..................................................................8-6
Program *11-2 – CAMA Trunk Group Hunting Assignments............................................................8-7
Program *11-5 – CAMA Digits Sent on 911 Calls..............................................................................8-8
Program *11-6 – E911 Interdigital Timer............................................................................................8-9
Program *11-8 – 911 Special [DN] Notification Assignments .........................................................8-10
Program *12 – CESID Station Information.......................................................................................8-11
Program *13 – Station To CAMA Trunk Group Assignment...........................................................8-13
Glossary .......................................................................................................................................... GL-1
Index.....................................................................................................................................................IN-1
Strata DK Programming 5/99
v
Contents
Chapter 8 – E911
vi
Strata DK Programming 5/99
Introduction
This manual provides for programming the Strata DK14, DK40i, and DK424 digital business
telephone systems. It is intended for qualified service technicians and system programmers. At the
time of this printing, this book contains Release 4.1 information for the DK424. It also contains
some pre-release information for software beyond Release 4.1.
Important! Information beyond Release 4.1 is preliminary and given prior to product release.
Be careful when using this information as the software will change and updates/
additions will be required upon final release.
This manual uses simplified, generic system record sheets that have legends that show you specific
port configurations for Strata DK14, DK40i and DK424 systems.
After using the legends, copy the generic record sheets as required to accommodate your system
ports and settings.
The Installation and Maintenance (I&M) Manual, a companion book, covers the installation and
maintenance information and instructions for the Strata DK systems discussed in this book.
Organization
This manual is organized as follows for your convenience:
♦
Chapter 1 – Overview includes general programming information and basic instructions on
how to program the system with a 20-button LCD digital or electronic telephone.
♦
♦
Chapter 2 – Initialization & Test includes information for initializing and test programs.
Chapter 3 – System & Station includes programming information for the entire system and
individual stations.
♦
♦
♦
Chapter 4 – Toll Restriction includes programming information for Toll Restriction.
Chapter 5 – Least Cost Routing includes programming information for Least Cost Routing.
Chapter 6 – Automatic Call Distribution includes ACD programming for DK424 (ACD
does not apply to the RCTUA processor).
♦
♦
♦
Chapter 7 – ISDN includes programming instructions and record sheets for Integrated
Systems Digital Networking features for the DK424 and DK40i.
Chapter 8 – E911 includes programming information for connecting the DK424 to Enhanced
911 CAMA trunks.
Glossary/Index
Strata DK Programming 5/99
vii
Introduction
Conventions
The programs in each chapter are given in numerical order (except Initialization and Test which is
given in order of importance). The “*” programs are located behind the program of the same name
(e.g., Program *09 follows Program 09).
Conventions
Conventions
Description
Elaborates specific items or references other information. Within some
tables, general notes apply to the entire table and numbered notes apply to
specific items.
Note
Important!
CAUTION!
WARNING!
[DN]
Calls attention to important instructions or information.
Advises you that hardware, software applications, or data could be
damaged if the instructions are not followed closely.
Alerts you when the given task could cause personal injury or death.
Represents any Directory Number button, also known as an extension or
intercom number.
Represents any Primary Directory Number button (the extension number
for the telephone).
[PDN]
[SDN]
Represents any Secondary appearance of a PDN. A PDN which appears on
another telephone is considered an SDN.
[PhDN]
$ULDO#%ROG
Courier
“Type”
Represents any Phantom Directory Number button (an additional DN).
Represents telephone buttons.
Shows a computer keyboard entry or screen display.
Indicates entry of a string of text.
Indicates entry of a single key. For example: Type progthen press
Enter.
“Press”
Shows a multiple PC keyboard or phone button entry. Entries without
spaces between them show a simultaneous entry. Example: Esc +
Enter. Entries with spaces between them show a sequential entry.
Plus (+)
Example: + .
# 5
Tilde (~)
Means “through.” Example: 350 ~ 640 Hz frequency range.
Denotes the step in a one-step procedure.
Denotes a procedure.
➤
➤
Used in a programming sequence to denote a variable LED button. A
number on the black button represents a specific LED button.
36
Indicates continuation of a series of numbers entered.
Grey words within the printed text denote cross-references. In the
electronic version of this document (Library CD-ROM or FYI Internet
download), cross-references appear in blue hypertext.
See Figure 10
viii
Strata DK Programming 5/99
Introduction
Related Documents/Media
Related Documents/Media
Note Some documents listed here may appear in different versions on the CD-ROM, FYI or in
print. To find the most current version, check the version/date in the Publication
Information on the back of the document’s title page.
The following documents and CD-ROMS can be used to reference further information about the
Strata DK systems.
♦
Digital Telephone User Guide provides all the procedures necessary to operate Toshiba-
proprietary digital telephones, including Liquid Crystal Display (LCD) features. It also
includes instructions for using the add-on module/DSS console.
♦
♦
♦
Digital Telephone Quick Reference Guide provides a quick reference for frequently-used
digital telephone features.
Digital Single Line Telephone User Guide provides all the procedures necessary to operate
Toshiba-proprietary digital single line telephones.
Electronic Telephone User Guide explains all the procedures necessary to operate Toshiba-
proprietary electronic telephones, including all LCD features. Does not apply to the Strata
DK14 system. It also includes instructions for using the electronic DSS console.
♦
♦
♦
Electronic Telephone Quick Reference Guide provides a quick reference for frequently-
used electronic telephone features. Does not apply to the Strata DK14 system.
Standard Telephone User Guide explains all the procedures necessary to operate rotary dial
and push-button standard telephones.
Strata AirLink External Wireless Handset User Guide shows how to use the wireless
handset configured to standard ports of the Strata DK telephone system and many non-Toshiba
systems.
♦
♦
♦
♦
Strata AirLink External Wireless Quick Reference Guide contains instructions for
operation of commonly used Strata AirLink External Wireless Handset features.
Strata AirLink Integrated Wireless Handset User Guide shows how to use the wireless
handset configured to digital ports of the Strata DK telephone system.
Strata AirLink Integrated Wireless Quick Reference Guide contains instructions for
operation of commonly used Strata AirLink Integrated Wireless Handset features.
System Administrator Guide gives instructions for the System Administrator to manage the
system. Contains instructions for Station Relocation, System Speed Dial, and other features
only activated by the System Administrator.
♦
PC/Data Interface User Guide explains all the procedures necessary to operate stand-alone
data interface units while in the data mode for printer sharing and modem pooling. Also
provides instructions on connecting to a Personal Computer with Telephone Application
Programming Interface (TAPI).
♦
♦
♦
Cordless Telephone User Guide provides instructions on using the DKT2004-CT cordless
digital telephone as a single unit or in conjunction with a digital telephone.
PC-DKT User Guide provides installation and operation information for the Personal
Computer Digital Key Telephone system.
Strata DK Feature Description Manual describes each feature associated with the Strata
DK424, DK40i and DK14. Also provides descriptions of compatible Toshiba-proprietary
telephones and peripherals.
Strata DK Programming 5/99
ix
Introduction
Related Documents/Media
♦
Keyprint 2000 User Guide provides instructions for the Keyprint 2000 software printing
package which allows you to print and store custom button label keystrips for Strata DK 2000-
series 10-button or 20-button digital telephones, 20-button add-on modules, and 60-button
digital DSS consoles.
♦
♦
Strata DK Programming Manual provides all instructions necessary to program the system
and system record sheets, including ACD.
Strata DK Installation & Maintenance Manual provides installation instructions for
configuring and installing the Strata DK14, DK40i and DK424. It also includes T1/DS-1
interface installation and configuration instructions, as well as fault finding flowcharts to
troubleshoot the systems. An ACD Section provides instructions for installing ACD into the
Strata DK424.
♦
♦
Strata AirLink External Wireless System Installation Guide provides step-by-step
hardware and software installation instructions. It includes examples of system configurations,
information on performing a site survey, and troubleshooting techniques.
Hospitality Management Information System (HMIS) General Description provides an
overall view of the system’s hardware, software, applications and features. The HMIS is a PC-
based solution, designed to meet the specific operational needs of small- to medium-sized
hotel/motels and includes both the PC and software.
♦
♦
Hospitality Management Information System (HMIS) User Guide describes the product’s
many software features and gives step-by-step instructions for using them.
Strata DK Library CD-ROM enables you to view, print, navigate and search publications
for Strata DK14, DK40 and DK424 digital business telephone systems. It also includes Strata
DK424 ACD Documentation, including the Strata DK424 Call Center Solutions General
Description, ACD Agent Guide, ACD Supervisor’s Guide. ACD Installation and Programming
instructions are included in the Strata DK Installation and Maintenance Manual and
Programming Manual.
♦
♦
Strata DK HMIS CD-ROM contains a copy of all HMIS documentation/bulletins and
enables you to view, print, navigate and search publications.
StrataControl CD-ROM contains the StrataControl software, that enables viewing,
downloading, editing, and uploading Strata DK programmed data on a PC. This software also
provides a method of creating custom lists and user guides based on information from the
Strata DK system.The CD-ROM contains the StrataControl User Guide.
♦
♦
DKQuote CD-ROM contains the DKQuote application and the DKQuote User Guide, that
shows how to use this interactive software to assist you with Strata DK Systems configuration
and pricing worksheets.
DKAdmin/DKBackup CD-ROM includes the programs that let you easily and quickly
custom program and/or update the Strata DK14/DK40/DK424 with a user-friendly PC display.
The CD-ROM also contains the DKAdmin/DKBackup User Guide, that explains how to use
the DKAdmin/DKBackup interactive software applications. The current version does not
support DK40i.
The following documentation and media applies to the Strata DK424 system only.
♦
Strata DK424 Call Center Solutions General Description provides a system overview,
including hardware and feature information. Highlights the technology employed in operating
the ACD Strata DK424 system.
♦
♦
ACD Agent Guide describes the ACD agent feature operation along with step-by-step
procedures for using features.
ACD Supervisor Guide provides instruction on how to use the ACD supervisor features.
x
Strata DK Programming 5/99
Introduction
Related Documents/Media
♦
♦
♦
Insight DK CD-ROM which includes Insight DK software, the upgrade to Insight DK Plus,
Demo software, Insight DK documentation and training modules.
Insight DK Installation Guide explains how to set up the network, install the server software,
install clients and explains how the data files are organized.
Insight DK Supervisor Guide provides instructions for using the Strata DK Insight and
Insight DK Plus MIS for the Supervisor of a call center. Instructions for creating and using
Real Time Displays, Reports, Alarms, and Wallboards are also included.
♦
Insight DK inView Quick Reference Guide provides instructions for viewing and
customizing the on-screen wallboard and large character views of the real time call center
data.
♦
♦
♦
PC Attendant Console User Guide explains the procedures necessary to operate the PC
Attendant Console.
PC Attendant Console Quick Reference Guide provides a quick reference for frequently-
used PC Attendant Console features.
Call Center Viewer User Guide describes how to install and operate the Call Center Viewer
application on a PC. It explains how to view and customize ACD group and agent status
information.
♦
Software MIS (SMIS) Supervisor Manual provides descriptions, examples, and instructions
on using the Software MIS application.
For authorized users, Internet site FYI (http://fyi.tsd.toshiba.com) contains all current Strata DK
documentation and enables you to view, print, and download current publications.
Strata DK Programming 5/99
xi
Introduction
Related Documents/Media
xii
Strata DK Programming 5/99
Overview
1
Numerical Program Listing
The following numerical listing gives you the Strata DK program numbers, titles and program
types.
Program Title
00
Part 1: Software Check/Remote Maintenance Security Code
Assignments
X
00
01
Part 2: RCTU: Random Access Memory (RAM) Test
Station Logical Port Display and/or Change
Station Physical Port Display and/or Change
Flexible PCB Cabinet and Slot Assignments
Cabinet Type Identification
X
X
X
02
03
X
X
X
*03
04
Station Logical Port Primary Directory Number Assignment
[PhDN] and Distributed Hunt [DN] for Internal Tie Line Calls
Flexible Access Code Numbering
X
X
*04
05
X
X
X
X
X
05
Call Park Pickup Abbreviated Dialing
Built-in Auto Attendant Prompt/Station Assignments
[PDN], [PhDN], DH, ACD or Modem DID External Assignments
System Assignments, Basic Timing
*
09
X
X
*09
10-1~3
10-4
X
X
ACD Parameters and ISDN PRI and BRI T-wait Timers
E911 Standard Telephone Ports Assignment
E911 Standard Telephone Ports Assignment
E911 Interdigital TImer
X
*10-11
*10-12
*10-91
X
X
X
X
10-92
E911 Pause Before Send TImer
*
11
*11-1~9
12
ACD Timing Assignments
X
CAMA Trunk Assignments
X
X
System Assignments
*12
ANI Station Information
X
X
X
13
Defining the Message Center
*13
Station Group Information
14-0
14-1
Loop/Ground Start CO Line Direct Ring to ACD Group Assignments
ACD Agent Identification Code Assignments
X
X
Strata DK Programming 5/99
1-1
N
mer
c
l
g
Program Number
i
Initialization & Test
System
Station
Toll Restriction
Least Cost Routing
ACD
ISDN
Program Number
Initialization & Test
System
Station
N
Toll Restriction
Least Cost Routing
ACD
m
ric
o
ISDN
Lis
n
w v i e e r O v
N
mer
c
l
g
Program Number
i
Initialization & Test
System
Station
Toll Restriction
Least Cost Routing
ACD
ISDN
Program Number
Initialization & Test
System
Station
N
Toll Restriction
Least Cost Routing
ACD
m
ric
o
ISDN
Lis
n
w v i e e r O v
N
mer
c
l
g
Program Number
i
Initialization & Test
System
Station
Toll Restriction
Least Cost Routing
ACD
ISDN
Overview
Alphabetical Program Listing
Alphabetical Program Listing
This alphabetical program listing gives you features/topics and the corresponding Strata DK
program numbers that relate to the topic
Feature or Topic
Program Number
10-1, *15, *31, 39
10-1
Feature or Topic
Program Number
Call Pickup
Account Codes
15, 70, 39, 69, 30, 60
Call Transfer with Camp-on
Caller ID
03, 09, *09, 10-4, 11,
14-0, 14-1, *14-1, 14-2, *14-2,
14-3, 14-4, 14-5, 14-6, 14-8, 14-
9, 14-71, 14-72, 14-73, 15, 17,
18, 35, 39, 71-1~3
03, 10-3, 20, 39, *50, *51, *52,
59, 60-1, 77-4, (DK 14 only: 76-1,
76-2)
ACD
Camp-on
10-2, 31, *34, 37
42-0, 42-1~8, *45
10-1
Add-on Module
Alarm Sensor
*29
Centrex/PBX Compatible
Centrex Ringing Repeat
39
05, 10-2, 31, 39
39
All Call Voice Page
Alert Signal
CO/Centrex/PBX Feature
Buttons
39, 42-0, 42-1~8
Alternate Point Answer
10-1
CO Line Access
39, 40, 41
Amplified Conference
(External)
10-2, 10-3
CO Line Alpha Identification
CO Line Groups
93
16
10-3, 20, 39, *51, *52, 59, 60-1,
71-0~5), 72, 77-4
ANI
CO Line Reseize Guard Time
CO Line Queuing
10-1, 42-0
Attendant Console
03, 58-1, 58-2, 58-4, 58-5, 59
05, 16
Auto Attendant (Built-in)
Automatic Busy Redial (ABR)
Automatic Callback
09, 10-3, 23~26, 78, 81~89
CO Line Ringing
78, *80, 81~89, *81, *84, *87
10-1, 10-2, 10-3,15
43, 60-7
10-1, 16, 30, 39
Conferencing
05, 39, 10-2
Credit Card Calls (0 + dialing)
Data Port/DIU Configuration
Automatic Hold
35
34
91
32
20, 21, 22, 39
Automatic Hold Recall
Automatic PCB Recognition
Automatic Preference
10-2, 78, 81~89, *80, *81, *84,
*87
DAY/NIGHT Mode
Delayed Ringing
*80, 82, 83, 85, 86, 88, 89
03, 27, 30, 38, 39, 80, 92-5
*09, 15, 17, *17, 30, 71, 72
Digital Telephone
Automatic Release Hold/VM
Port
15
Direct Inward Dialing (DID)
Background Music
05, 10-2, 19, 39
Direct Inward System Access
(DISA)
15, 10-1, 60, 78
29-1~29-8, 39
Busy Override
05, 31
35
Direct Station Selection
Buttons
Busy Station Transfer/Ringing
Cabinet Type Identification
Call Blocking (VM Ports)
*03
31
04, *04, *33, 39, 71-(0-3), *71,
*72, *73, 79, *79, 81-89, *81, *84,
*87
Directory Number
Call Forward Blocking with
Handsfree
35
Directory Number Buttons
DISA Code Revision
39
04, 05, 30, 40, 41
10-2, 80
Call Forward External
05, 12, 15, 41, 60-8
Distinctive Station Ringing
Call Forward Station Ring
(ground/loop start lines)
80
*
*04, 33, *40, 71-(0-3), 81-89, *81,
*84, *87
Distributed Hunt
DKAdmin
Call Forwarding (all types)
Call Park Orbits
10-2, 36, 39, 40
77-1
*05, *37, 39, 58-4, 59
Strata DK Programming 5/99
1-7
Overview
Alphabetical Program Listing
Feature or Topic
Program Number
Feature or Topic
Program Number
12, 17, 20, 60-1, 71-(0-5), 72,
77-4
03, 50-1, 50-2, 50-3, 50-4, 50-5,
50-6, 51, 52, 53, 54, 55-0, 55-1/2,
56, 60-2,
DNIS
HMIS
60-3, 76-1
Do Not Disturb
39
05, 30
10-1, 10-4, 16, *16, *42-1, *42-2,
*43-1~3, *44, *60, *61, *62, *63,
*64-1, *64-2, *65, *66-1~7, *67-
1~4, *68-1, *68-2, *69-1, *69-2
Do Not Disturb Override
Door Lock Control
Door Phones
ISDN
39, 77-1, 77-2
05, 77-1, 77-2, 79, *79
03, 28, 29-1~29-8, 10-2
28
Handsfree Answerback
Hold/Park Recall Timing
Hunting, Station
17, 31
34
DSS Console Features
DSS DKT/EKT
10-2, 22, 33
DTMF and Dial Pulse
Assignments
10-1, 15, 30, 39
03, 12, 15
10-1
Immediate Transfer with Soft
Key
10-2
DTMF Receiver (QRCU3,
K5RCU, RRCS) Operation
Initialization (system
programs)
91-9, 91-1, 90
91-9, 92
DTMF Signal Time, CO lines
(80/160 ms)
Initialization (system/personal
memory)
DTMF Signal Time, VM Ports
(80/160 ms)
10-2
Keystrips
38
Least Cost Routing
*45-2, *45-3, *45-4, 50~56
DTMF Tone/No Tone/Padded
Tone Return
10-2
Liquid Crystal Display
Features
10-2, 35, 39
DTMF Continuous Tone
(2000-series DKT)
35
Logical Port Display/Change
RAM Memory Test
01
00 (Part 2)
13, *32
Emergency Numbers
Enhanced 911 (E911)
44-91~93
*11-0, *11-1, *11-2, *11-5, *11-6,
*11-8, *12, *13
Message Center
Message Waiting/Flash
Microphone Control
Modem Pool Port Assignment
Music-on-Hold
05, 10-2, 12, 35, 39
30, 39
Exclusive Hold
10-1
05, 10-2, 30
10-2, 77-1, 77-3, 78
05, 77-1, 77-3
36, 39
Executive Override
External Page Interface
External Zone Paging
Fixed Call Forwarding
Flash Key Assignment
Flash Timing
20, 21
77-1
Night Pickup Code
05
Night Ringing over External
Page
39
77-1, 77-3, 78
12
Night Transfer
29, 39, 59, 77-1, 78
*36, 39, 59, 74
03, 30, 31, 39
32
Flexible Access Code
Numbering
05, *05
Night Transfer Lock
Off-hook Call Announce
On-hook Dialing
Flexible Button Assignments
Flexible Directory Numbering
38, 39
04, *04, 05, 39
Outgoing Call Restriction
41
Flexible Line Ringing
Assignment
81~89
Paging-DKT/EKT (Also see
Group Paging and External
Paging)
31, 39
00
Flexible PCB Slot
Configuration
91-9, 91-1, 03
15, 30, 60, 39
Passwords-Remote
Programming
Forced and Voluntary Account
Codes
Pause Timing
PBX Access Code
PBX Backup
12, 39
42-1~42-8
42-0
Group Paging
Group Pickup
05, *30
*31
1-8
Strata DK Programming 5/99
Overview
Alphabetical Program Listing
Feature or Topic
Physical Port Display/Change
Pooled CO Lines
Program Number
Feature or Topic
T1 Assignments
Program Number
*41, *42
02
16, 39
16, 39
31
Tandem CO Line Connections
Tenant Service
10-1, 15
Pooled Line Buttons
*15, *36, 39, 77-3, 74
03, 04, 15, 17, 30, 37, 71, 72
10-1, 30, 35, 41~48, *45-1~3
10-1
Pooled Line LED – No Flash
Tie Lines
Port/Station Number
Assignment
Toll Restriction
04
Toll Restriction Override
Privacy/Non-Privacy
Privacy Override
31, 30, 39
10-2, 30, 31
00 (Part 2)
39
Toll Restriction Override Code
Revision
30
RAM Test (see Memory Test)
Redial Last Number
Toshiba Proprietary VM
Interface
03, 10-2, 13, *32
Transfer Privacy
10-1
44-1~8
Remote Administration and
Maintenance
00, 03, *09, 77-1, 78
Traveling Class
Repeat Last Number Dialed
Ring Transfer
39
Traveling Class Code Revision
Verifiable Account Codes
30
10-1, 37
15, 30, 39, 60, 69, 70
Ringing Repeat
10-1
Verifiable Account Codes
Revision
30
Ring Tones
80
Voice Mail Interface
10-2, 31, 33, 39
05, 10-1, 10-2
Ring Flash Assignments
Ringing Line Preference
*71~*73, 81~89, *81, *84, *87
32, 81~89
Voice or Tone Signaling
Volume Reset (Digital
Telephones)
92-5
03, (41, 42, 43, 49), 20, 76, 77-1,
77-4
RS-232 Interface
Volume Set (Digital
Telephones)
27
39
Saved Number Redial
Security Code (CF-EXT.)
Security Code (DISA)
39
Voluntary Account Codes
60-8
05, 30, 60-6
Security Code (R.
Maintenance)
00
Slot Assignment
03
Software Version
00
Speakerphone Assignment
Speed Dial
30
10-1, 30, 39
Speed Dial Clear
92
Speed Dial Entry Timeout
Standard Telephone Options
Station Class of Service
Station Hunting (Data Calls)
Station Hunting (Voice Calls)
10-3
10-2, 30, *34, 35
30, 31, *34, 35
22
33
Station Message Detail
Recording (SMDR)
03, 60-1~60-7, 76, 97
10-1
Station-to-Station Volume
SMDI VM Interface
03, 10-2, 10-3, 13, 31, *32, *40,
76
Strata DK Programming 5/99
1-9
Overview
How to Program a Strata DK System
How to Program a Strata DK System
Fill out the record sheets that are provided, then enter this data using a 20-button LCD digital
(DKT) or electronic (EKT) telephone. Strata DK enables you to enter data from an on-site or off-
site PC with Toshiba DKAdmin software. Toshiba highly recommends this easier method of
programming.
DK14/DK40i: the programming telephone must be any 20-button LCD DKT (or EKT, DK40i
only). The DKT must be connected to a Base KSU, PDKU, RDSU, QCDU, or KCDU digital port.
An EKT must be connected to a PEKU port.
DK424: the programming telephone must be a 20-button LCD DKT or EKT connected to circuit 6
of a PDKU or PEKU installed in cabinet slot 11 and/or slot 12.
Note Telephones connected to an RDSU or PESU cannot be used to program DK424.
Programming Section Layout
Each programming section within a chapter begins with the program’s number and title, followed
by processor and program type, initialized default, program sequence, then record sheets. A
program overview and additional program information are given after the record sheets
(see Figure 1-1).
Note Some common program sections also include examples for your convenience.
Program 30 Station Class of Service
System Programs
Program Overview
Program 30 Overview
Program 30 enables or disables features for individual telephones at the station level. The following text
describes Program 30 LEDs.
Brief description of program
function(s).
Privacy Override, LED 19
Additional Program
Information
With Privacy Override enabled (LED 19 ON), a station can override calls and listen to a CO line
conversation by pressing a common CO line button (not a [DN] button). You can set a warning tone for
Privacy Override (see Program 10-2).
Additional details on the program
features that were given on the
system record sheet.
Program 30 Station Class of Service
System Programs
Program 30
Station Class of Service
Number/Title
Processor Type
Processor Type: DK14/DK40/DK424
Program Type: System
Gives the type of processor that is
compatible with the given program.
Be sure to read this information
before attempting to use a program
with your system application.
Initialized Default: LEDs 01, 05 and 07 for all ports
Program Sequence
SELECT = Station Logical Port Number(s)
Buttons/LEDs
Light LEDs for the port specified in the
last step. All LEDs marked with an “X”
in the table below should be lit.
Keystrokes for entering data
from system record sheets
follow a pattern, consisting of a
five-step process described and
illustrated in “Program
Feature
LED
20
19
18
17
16
15
14
13
12
11
10
09
08
07
06
05
Port
Program Type
Type of function the program
performs. Can be: Initialization,
Test System, Station, Toll
Sequence” on Page 1-13.
Record Sheet
Restriction or Least Cost Routing.
Provides a list of available
features. The sheet is used to
record the assignment of
features or the operation of each
program. Each sheet provides
space to record data. This data
will be referred to when
Initialized Default
Default configuration set by
Program 91-9 “System
Initialization” when the system is
first installed or re-initialized.
2174
programming the system.
Figure 1-1 System Record Sheet Sample
1-10
Strata DK Programming 5/99
Overview
How to Program a Strata DK System
Program Sequence
Detailed data entry instructions are on the top of each record sheet (see Figure 1-2).
➤ To use the program sequence on the record sheet
1. From the programming telephone, enter the programming mode by pressing a series of shaded
buttons. The shaded buttons represent the entry sequence for all programs.
2. Enter the program number. This sequence is unique for every program. The buttons are white
on every record sheet.
3. Enter the program data. Again, this sequence is unique for every program. The buttons are
white on every record sheet. To make another entry, repeat this step until ready to exit the
current program.
4. Exit the current program. This sequence never changes, and the buttons are always shaded.
Upon exiting the current program, repeat Step 2 to enter another program, or continue with
Step 5 to exit the programming mode entirely.
5. Exit the programming mode by pressing the same button sequence as in Step 4. This sequence
also never changes and is always shaded.
Another Program
More Data
Step 1
Step 3
Enter Program Mode
Enter Program Data
(Do not press or [DN] button)
Step 4
Exit Current Program
Step 2
Enter Program Number
Step 5
Exit Program Mode
or
(LED Buttons)
and/or
1697
Figure 1-2 Programming Button Sequence Overview
Strata DK Programming 5/99
1-11
Overview
How to Program a Strata DK System
Programming Data Variations
There are two different ways to enter data in Step 3 (Figure 1-2) of a program: pressing the buttons
on the dial pad and pressing the LED buttons. Many programs are multidimensional and involve
both types of entry.
Simple Programs
Simple programs such as Program 00, only require data to be specified through the dial pad. Data
entered from the dial pad displays on the programming digital or electronic telephone’s LCD,
along with prompts and confirmations.
Multidimensional Programs
Once a program number is entered, the first dimension (usually a CO line number, a station port
number, or a range of ports) must be specified. Upon specifying this first dimension on the dial
pad, programming button LEDs 01~20 light in the default configuration.
The status of each LED can be changed by pressing its associated button. Pressing the button while
its LED is lit turns the LED OFF; pressing the button while its LED is OFF turns the LED ON. An
example of multidimensional programming is Program 30.
Range Programming
Data can be entered for a range of stations, [DN] reference ports and CO lines with some
programs.
➤ To enter a range
➤ Enter a “ ” between the starting point of a range and the ending point of a range.
ꢀ
For example, to program the station range of 001~010 for Program 35, press ꢁꢁꢂꢀꢁꢂꢁ.
♦
♦
♦
♦
When programming a range of station ports, the station’s programming LEDs indicate
whether the data programmed matches for all items in the range:
LED ON: Indicates that all ports in the range are programmed with the data choice that
lights the particular LED.
LED OFF: Indicates that all ports in the range are programmed with the data choice that
does not light the particular LED.
LED Flashing: Indicates that data is currently inconsistent for all ports in the range. Some
may be programmed with the LED ON; some with the LED OFF.
CO Line Programming
Since the programming telephone only has 20 buttons, data can only be entered for 20 CO lines at
a time.
➤ To program another range
➤ Press the 3DJH or 6FUROO button below the LCD.
For example, to change from one range to another in Program 15, enter the program code, then
press 6FUROO to advance or 3DJH to go back to another range.
If the programming telephone is a digital telephone, all CO lines within a range can be
activated or deactivated for a feature by pressing the 9ROꢃ▲/9RO ▼ buttons.
➤ Press 9ROꢃ▲ to turn all LEDs ON; press 9RO ▼ button to turn all LEDs OFF.
1-12
Strata DK Programming 5/99
Overview
How to Program a Strata DK System
➤ To check the status of a CO line in Program 15
1. Press the 0RGH button (below the LCD) after entering the program code.
2. Then enter the CO line number to be verified.
3. Press ꢄ to display the status of the CO line and to advance to the next CO line.
Programming LED Buttons Keystrip Template
You place a special buttonstrip template (see Figure 1-3) over the 20 flexible feature buttons of the
programming telephone. The template assigns a series of numbers to each of the 20 buttons that
correspond with tables found on the record sheets for programming purposes.
Since each button represents more than one CO line, depending on the CO line range selected, the
template assigns more than one number to each button.
10
09
08
07
06
05
04
03
02
01
9 20
8 19
7 18
6 17
5 16
4 15
3 14
2 13
1 12
0 11
9
8
7
6
5
4
3
2
1
0
16, 36, 56, 76
96, 116, 136,
156, 176, 196
17, 37, 57, 77
97, 117, 137,
157, 177, 197
18, 38, 58, 78
98, 118, 138,
158, 178, 198
19, 39, 59, 79
99, 119, 139,
159, 179, 199
20, 40, 60, 80
100, 120, 140,
160, 180, 200
30, 50, 70
90, 110, 130,
150, 170, 190
40, 60, 80
100, 120, 140,
160, 180, 200
11, 31, 51, 71
91, 111, 131,
151, 171, 191
12, 32, 52, 72
92 112, 132,
152, 172, 192
13, 33, 53, 73
93, 113, 133,
153, 173, 193
14, 34, 54, 74
94, 114, 134,
154, 174, 194
15, 35, 55, 75
95, 115, 135,
155, 175, 195
29, 49, 69
89, 109, 129,
149, 169, 189
39, 59, 79
99, 119, 139,
159, 179, 199
06, 26, 46, 66
86, 106, 126,
146, 166, 186
07, 27, 47, 67
87, 107, 127,
147, 167, 187
08, 28, 48, 68
88, 108, 128,
148, 168, 188
09, 29, 49, 69
89, 109, 129,
149, 169, 189
10, 30, 50, 70
90, 110, 130,
150, 170, 190
28, 48, 68
88, 108, 128,
148, 168, 188
38, 58, 78
98, 118, 138,
158, 178, 198
01, 21, 41, 61
81, 101, 121,
141, 161, 181
02, 22, 42, 62
82, 102, 122,
142, 162, 182
03, 23, 43, 63
83, 103, 123,
143, 163, 183
04, 24, 44, 64
84, 104, 124,
144, 164, 184
05, 25, 45, 65
85, 105, 125,
145, 165, 185
27, 47, 67
87, 107, 127,
147, 167, 187
37, 57, 77
97, 117, 137,
157, 177, 197
1843
26, 46, 66
86, 106, 126,
146, 166, 186
36, 56, 76
96, 116, 136,
156, 176, 196
1000-series digital telephone strip - shows programming button/LED
assignment locations. Shown as reference only - not available as an
individual strip.
25, 45, 65
85, 105, 125,
145, 165, 185
35, 55, 75
95, 115, 135,
155, 175, 195
LED Buttons and CO line numbers (01~20)
24, 44, 64
84, 104, 124,
144, 164, 184
34, 54, 74
94, 114, 134,
154, 174, 194
Last digit of EK port number for
programs with a format like 71, 72, and 73
23, 43, 63
83, 103, 123,
143, 163, 183
33, 53, 73
93, 113, 133,
153, 173, 193
*
*
*
22, 42, 62
82, 102, 122,
142, 162, 182
32, 52, 72
92, 112, 132,
152, 172, 192
CO line numbers (21~200)
21, 41, 61
81, 101, 121,
141, 161, 181
31, 51, 71
91, 111, 131,
151, 171, 191
2000-series digital telephone strip - supplied with each Strata DK
Programming Manual and each Documentation Package that ships with the
system. Can also be used with 6000- and 6500-series electronic telephones.
Figure 1-3 LED Buttons Programming Keystrips
Strata DK Programming 5/99
1-13
Overview
First-time Programming
First-time Programming
Follow these general procedures the first time you install a system or after major hardware changes
and/or you need to start from scratch.
Step 1: Check Minimum Hardware Requirements
A system must have the following minimum hardware installed for programming, as described in
the Installation chapters of the Strata DK Installation and Maintenance Manual.
➤ To check hardware requirements on the DK14 and DK40i
1. Make sure the base cabinet power supply was tested and is functional.
2. Make sure a 20-button digital LCD DKT telephone (equipped with a programming template)
is connected to any digital telephone circuit (Base KSU, PDKU, QCDU, KCDU or RDSU
digital port); or make sure that a 20-button electronic LCD EKT telephone is connected to a
PEKU electronic port (not PESU).
♦
DK14 and DK40i: make sure the Base KSU’s BATT jumper is in the ON position.
➤ To check hardware requirements on the DK424
1. Make sure the base cabinet power supply was tested and is functional.
2. If using an RCTUE/F, remove the small jumper PCB (MBJU) from the front side of the
DK424 base unit backplane (between slot R11 and the RCTU slot. All other RCTUs require
the MBJU PCB.
3. Make sure an RCTUA, RCTUBA, RCTUC/D or RCTUF is installed and that its BATT jumper
is in the ON position.
4. Make sure a PDKU or PEKU, is installed in Slot S11 or S12 in the base cabinet (S11 if RSIU
is not installed, S12 if RSIU is installed in S11).
5. Make sure a 20-button LCD DKT or EKT telephone (equipped with programming template) is
connected to physical port 005 and/or port 013 (PDKU or PEKU - circuit 6/slot 11 and/or
circuit 6/slot 12). Do not use RDSU or PESU.
Step 2: Initialize the System
1. From a 20-button LCD programming telephone, or from DKAdmin on a PC, run Program 91–
9 twice in succession to initialize the system. At this point it is not necessary that all PCBs are
installed. However, if they are, Program 03 codes are automatically assigned to the appropriate
slots.
CAUTION! If you run Program 91-9 while the system is in service, all program data is
erased and all calls are dropped.
Program 91-9 sets the following elements to initial default status:
♦
♦
♦
♦
♦
Data for Programs 00~*99
Speed Dial Memory
Logical/Physical Port Locations
Voice Mail Identification Codes
Character Message Memory
1-14
Strata DK Programming 5/99
Overview
First-time Programming
♦
♦
♦
♦
♦
Timed Reminders
Digital Telephone Volume Levels
Call Forward Memory (Power OFF, then ON).
Station Message Waiting Status
Caller ID Lost Call Memory
2. Install all PCBs. Run Program 91-1 to inform the software of the system hardware
configuration.
Step 3: Run Programs 03 and 19-1
1. Run Program 03 for all PCBs that have options.
2. Run Program 19-1 to inform the software of the system option Alternate BGM slot.
Step 4: Run Program 00
➤ Run Program 00 - Part 1 to assign remote maintenance security codes. Run Program 00 - Part
2 to test the processor and RAM.
Step 5: Set Date, Time and Day
You can set date, time and day anytime - individually or all.
1. Use DKT or EKT assigned to logical Port 000 or attendant console.
2. Make sure the handset is on-hook.
3. Set the date:
[PDN]
#
#
#
6
6
6
5
5
5
1
2
3
5HGLDO
Date in year/month/day format
(YYMMDD). If month or day is
single digit, precede with a zero.
4. Set the time:
[PDN]
5HGLDO
Time in hours/minutes/seconds format (HHMMSS
from 000000 to 235959). If any of these values is
single digit, precede with a zero.
5. Set the day:
[PDN]
5HGLDO
Enter the digit for today’s day:
= Sunday
= Monday
= Tuesday
= Wednesday
= Thursday
= Friday
= Saturday
Step 6: Run Additional Programs as Required
Strata DK Programming 5/99
1-15
Overview
Programming Examples
Programming Examples
Some commonly used programs have explicit examples (listed below). Refer to these pages to
help familiarize you with running these programs.
Program
Page
2-2
Program 91-9—System Initialization
Program 90—Initializing Programs 00~*99
2-4
Program 91-1—Automatic PCB Recognition and Logical/Physical Port Initialization
2-6
Program 92—Initializing Speed Dial Numbers, VM ID Codes, Character Message Memory,
Timed Reminders, Digital Telephone Volume, and Call Forward Backup Memory
2-9
Program 00—Software Check
2-12
3-3,
3-4,
3-6
Program 03—DK14 Slot Assignments and DK14/DK424 Flexible PCB Slot Assignments
Program 04—Station Logical Port Primary Directory Intercom or Number Assignment
Program 30—Station Class of Service
3-12
3-73
3-90
Program 33—Station Hunting
1-16
Strata DK Programming 5/99
Initialization & Test
2
This chapter gives you information on the Strata DK’s Initialization and Test programs. The
programs in this chapter are not given in numerical order, rather in order of importance. These
programs include:
♦
♦
♦
♦
♦
♦
♦
Program 91-9 – System Initialization
Program 90 – Initialize Programs 00~99
Program 91-1 – Automatic PCB Recognition and Port Renumber
Program 91-2 – Data Transfer from Temporary Memory to Working Memory
Program 92 – Initializing Misc. Backup RAM
Program 00 – Part 1: Software Check
Program 00 – Part 2: RCTU RAM Test
Examples are also given for these programs - except Programs 91-2 and Program 00 - Part 2.
Strata DK Programming 5/99
2-1
Initialization & Test
Program 91-9 – System Initialization
Program 91-9 – System Initialization
Processor Type: DK14, DK40i, All RCTUs
Program Type:
Initialization
Initialized Default: See individual programs
Repeat a second time after LEDs 01, 03, 05, 07, and 09 extinguish.
Program Telephone Exits Program Mode
ꢀ ꢀ ꢀ ꢀ
Press Buttons 01, 03, 05, 07, and 09.
LEDs 01, 03, 05, 07, and 09 must be ON.
Enter programming mode.
(Do not press [DN] button.)
LCD Displays: SYSTEM INITIALIZATION
Program 91-9 Overview
Note Always run Program 91-9 before entering the customer database when first installing a
system or when its software must be set to the default configuration, but not while system
is in service.
CAUTION! If you run Program 91-9 while the system is in service, it will erase all program
data and drop all calls.
Running Program 91-9 also runs Program 03 and assigns codes to all PCBs (except options)
installed. It also erases all Program 03 option codes for piggyback PCBs, DSS consoles, RRCS,
etc., except the RCOS PCB Code (17).
Program 91-9 erases all random or programmed data in all Strata DK software programs and sets
all program data to the default value. It automatically runs all other initialization Programs 90-
00~ꢀ99, 91-1, and 92-1~9. It also brings back logical and physical ports to their initialized
settings.
If you are installing the system processor(s) for the first time, after initializing the system, test the
RAM: run Program 00 Part 2.
CAUTION! Running Program 00 Part 2 drops all calls in progress and interrupts telephone
service for 15 seconds. This test will not erase programmed customer data.
Important! Do not use Program 91-9 if you are only making minor programming changes and
system programming is basically correct.
Note Run Program 03 after Program 91-9 for: PCBs with options such as Dual-tone
Multi-frequency Receivers K5RCU, QRCU3, RRCS, and DSS consoles, etc.
...or if entering a customer database into system RAM memory before other system
PCBs (stations, lines, options) are installed. Program 03 identifies which universal and
option PCBs (e.g., RRCS, etc.) are to be installed in each cabinet slot.
2-2
Strata DK Programming 5/99
Initialization & Test
Program 91-9 – System Initialization
Program 91-9 Example
Action (press buttons + LED Buttons)
LCD Response
1
1. Use the programming LCD electronic or digital telephone. (See
No. N-N
“Programming Examples” on Page 1-16.)
Jan 20 Sun
06:43
Program Mode
2.
ꢀꢄꢀꢄꢂꢀꢅꢀꢆ
Enter programming mode. (Do not press [DN] button.)
Program = 91
3. 6SNUꢃꢇ6SHDNHUꢈꢃꢉꢂꢃ+ROG
Access Program 91. System beeps after 6SNUꢃꢇ6SHDNHUꢈ is
Data Store
pressed to indicate program number may be entered.
91 Select =
4. 6SNUꢃꢇ6SHDNHUꢈ
Prepare the system for a station port selection.
System Initialization
System Initialization
5. Press ꢉ
6. Press LED Buttons 01, 03, 05, 07, and 09 (LEDs turn ON)
No. N-N
No. N-N
7. Press +ROG
The telephone will exit the programming mode and button LEDs 01,
(Month Day Time)
(Month Day Time)
03, 05, 07, and 09 will go out after a short delay. Make sure all LEDs
go out before proceeding to Step 8.
8. Repeat Steps 1~7 a second time.
1. N-N is the Program Telephone [DN].
Strata DK Programming 5/99
2-3
Initialization & Test
Program 90 – Initialize Programs 00~*99
Program 90 – Initialize Programs 00~*99
Processor Type: DK14, DK40i, All RCTUs
Program Type:
Initialization
Initialized Default: See individual programs
ꢀ ꢀ ꢀ ꢀ
Enter programming
mode
Programs to be initialized. Add
a range of program numbers
by entering XX*XX or XX**XX.
End Program 90
Exit programming mode
LEDs 01 and 02 must flash
Press LED Buttons 01 and 02
LEDs 01 and 02 must be ON
Program 90 Overview
Program 90 enables you to clear all customer data and initialize individual programs or range of
programs.
Important! When installing the system, you must run Program 91-9 which runs Program 90
(before running any other program); if you do not, the system could begin to operate
erratically.
Notes
●
Running Program 91-9, automatically runs Program 90.
●
To initialize all programs without dropping calls or erasing user names, speed dial numbers,
voice mail ID codes, etc., enter ꢁꢁꢀꢀꢉꢉ as “Programs to be initialized.”
Each “*” program record sheet immediately follows the program record sheet having the same
number (example: *31 follows 31 record sheet). However, in system memory all “*” programs
follow Program 99. Therefore, “ꢀ” program ranges must be initialized separately from non-
star programs unless initializing all system Programs (00**99).
●
For example, to initialize Programs 30, *30, 31, *31, and 32: initialize the range (30*32), for
Programs 30, 31, 32; and the range (*30**31), for Programs *30 and *31.
●
If you are installing the system for the first time, run Program 91-9 to erase random data from
RAM (caused by battery jumper movement to the internal battery). You can then skip Program
90, since Program 91-9 automatically runs Program 90.
2-4
Strata DK Programming 5/99
Initialization & Test
Program 90 – Initialize Programs 00~*99
Program 90 Example
Action
LCD Response
1
1. Use the LCD programming phone per Minimum Hardware
Requirements on -14.
No. N-N
Jan 20 Sun
06:43
Program Mode
Enter Program mode by pressing ꢀꢄꢀꢄꢂꢀꢅꢀꢆꢊꢃ(Do not press
2.
[DN] button.)
Program = 90
3. 6SNUꢃꢇ6SHDNHUꢈꢃꢉꢁꢃ+ROG
Access Program 90. System beeps after 6SNUꢃꢇ6SHDNHUꢈ is
Data Store
pressed to indicate program number may be entered.
90 Select =
4. 6SNUꢃꢇ6SHDNHUꢈ
Prepare the system for the programs to be initialized.
90 Select = 00**99
Data Clr
ꢀꢀꢉꢉ+ LED buttons 01 & 02
5. ꢁꢁ
Enter Program numbers individually, followed by #, or in a range. For a
range, separate the low program number and the high program
number with an asterisk.
ꢁꢁꢀꢀꢉꢉ initializes all Programs 00~ꢀ99.
Star ꢀ Program memory follows Program 97.
90 Select = 00**99
Data Programmed
6. +ROG
Secure data in system programming. LEDs 01 and 02 flash.
90 Select =
7. 6SNUꢃꢇ6SHDNHUꢈ
Prepare system for another selection (go back to Step 5) or exit
Program 90 (continue with Step 8).
90 Select = ##
Data Programmed
8. ꢄꢄ+ROG
Secure default data in system memory. LED 01 and 02 continue to
flash.
Program =
9. 6SNUꢃꢇ6SHDNHUꢈ
Exit Program 90. Enter another program number (see “Program 92
Example” on Page 2-10) or exit programming mode (go to Step 10).
System beeps to indicate it is exiting Program 90.
No. N-N
06:43
10. ꢄꢄ+ROG
Exit programming mode.
Jan 20 Sun
The system will not allow the 6SNUꢃꢇ6SHDNHUꢈ LED to light to re-
enter the programming mode.
1. N-N is the Program Telephone [DN].
Strata DK Programming 5/99
2-5
Initialization & Test
Program 91-1 – Automatic PCB Recognition and Port Renumber
Program 91-1 – Automatic PCB Recognition and Port
Renumber
Processor Type: DK14, DK40i, All RCTUs
Program Type:
Initialization
Initialized Default: None
Program Telephone Exits Program Mode
ꢀ ꢀ ꢀ ꢀ
Enter programming mode.
(Do not press [DN] button.)
Press LED Buttons 01 and 02.
LEDs 01 and 02 must be ON.
LCD Displays:91 SELECT = 1
Renumber and Reset
Program 91-1 Overview
Program 91-1 makes slot code assignments to installed PCBs that do not have options - such as a
PDKU without a Data Interface Unit or Off-hook Call Announce (OCA), the common control
without a Dual-tone Multi-frequency Receiver (RRCS), K5RCU, QRCU3, etc.
Program 91-1 also sets physical and logical ports to their initialized settings - even if you
previously relocated them. (See Program 01 and 02 for initialized settings.). Programs 04, ꢀ04, 05,
ꢀ05, ꢀ09, or 71 are not affected.
CAUTION! Running Program 91-1 drops all calls.
Important! To identify Program 03 PCB slot codes, run Program 91-1 after you install all
PCBs.
Notes
●
You can run Program 91-1 after setting PCB option codes with Program 03; this does not erase
option codes. For example, if Slot 00 is assigned code 92, Program 91-1 will not erase the
codes previously assigned with Program 03.
●
If you install PCBs before initializing the system with Program 91-9, it is not necessary to run
Program 91-1 to assign the Program 03 PCB slot codes for the installed PCBs. You must
always run Program 03 to identify PCB options such as K5RCU, QRCU3, and RRCS codes
92, 93 and 94 and PDKU codes 61, 62, and 64, etc.
2-6
Strata DK Programming 5/99
Initialization & Test
Program 91-1 – Automatic PCB Recognition and Port Renumber
Program 91-1 Example
Action (press buttons + LED Buttons)
LCD Response
1
1. Use the LCD programming phone per Minimum Hardware
Requirements on -14.
No. N-N
06:43
Jan 20 Sun
Program Mode
ꢀꢄꢀꢄꢂꢀꢅꢀꢆ
2.
Enter programming mode. (Do not press [DN] button.)
Program = 91
3. 6SNUꢃꢇ6SHDNHUꢈꢃꢉꢂꢃ+ROG
Access Program 91. System beeps after 6SNUꢃꢇ6SHDNHUꢈ is
Data Store
pressed to indicate program number may be entered.
91 Select =
4. 6SNUꢃꢇ6SHDNHUꢈ
Prepare the system for a station port selection.
91 Select = 1
5. Press ꢂ
Renumber and Reset
91 Select = 1
6. Press LED Buttons 01 and 02 (LEDs turn ON)
Renumber and Reset
No. N-N
7. Press +ROG
The telephone will exit the programming mode and button LEDs 01
(Month Day Time)
and 02 will go out after a short delay.
1. N-N is the Program Telephone [DN].
Strata DK Programming 5/99
2-7
Initialization & Test
Program 91-2 – Data Transfer from Temporary Memory to Working Memory
Program 91-2 – Data Transfer from Temporary Memory
to Working Memory
Processor Type: DK14, DK40i, All RCTUs
Program Type:
Initialization
Initialized Default: See individual programs
Program Telephone Exits Program Mode and Transfers Data
ꢀ ꢀ ꢀ ꢀ
Enter programming mode.
(Do not press [DN] button.)
Press LED Buttons 03 and 04.
LEDs 03 and 04 must be ON.
LCD Displays:91 SELECT = 2
Programming
Taking Effect
Program 91-2 Overview
Program 91-2 simulates turning system power OFF for five seconds then ON to transfer data from
temporary memory to working memory.
This power OFF / power ON sequence is required when programming with a telephone or when
using DK Admin/DK Backup. In these cases Program 03, ꢀ41-2, ꢀ50 and 76-1 data must be
transferred from temporary to working memory.
Program 91-2 does not change or erase any programmed data including directory numbers set in
Program 04 and *04 or logical/physical port assignments in Program 01 and 02.
CAUTION! Running Program 91-2 drops all calls and renders the system inoperative for
up to eight seconds.
2-8
Strata DK Programming 5/99
Initialization & Test
Program 92 – Initializing Misc. Backup RAM
Program 92 – Initializing Misc. Backup RAM
Processor Type: DK14, DK40i, All RCTUs
Program Type: Initialization - Includes: Initializing Speed Dial Number, VM ID Codes, Character
Message Memory, Timed Reminders, Digital Telephone Volume, Called ID, ANI, and
Call Forward Backup RAM
Initialized Default: See individual programs
Clear more data
ꢀ ꢀ ꢀ ꢀ
Enter programming
mode.
SELECT = Press appropriate
buttons as shown below.
End Program 92.
Exit programming
mode.
Clears Station Speed Dial, Voice Mail ID Codes, and LCD memos
assigned to Station Speed Dial numbers.
Clears System Speed Dial and LCD memos assigned to System Speed
Dial numbers.
Clears Character Message Memory (Station and System) and User
Name/Number Display.
Clears Timed Reminders.
Resets digital telephone volume levels to initialized settings, specifically,
speaker volume levels for Internal Calls [DN], Tone/BGM, Busy Override
(muted ring), and Ring volume to approximately mid-range on all DKTs.
Program 92-5 does not affect digital telephone handset receiver volume
levels. Use Program 27 to set off-hook digital telephone handset
receiver volume levels.
Power OFF 5
seconds; then (all stations). Program 92-9 does not affect Call
Power ON Forward External or Fixed Call Forward settings.
Clears Call Forward and Message Waiting Memory
Program 92 Overview
Program 92 clears all previously entered or random data (of the type listed) but does not clear data
in system Programs 00~ꢀ99.
CAUTION! You must run Program 92 when first installing the system or an RCTU; if you
do not, the system could begin to operate erratically.
Running Program 91-9 automatically runs Program 92 (1~9) to erase customer
data.
Notes
●
Running Program 92-5 does not affect digital telephone handset receiver volume levels. Use
Program 27 to set off-hook handset receiver volume levels for digital telephones.
Strata DK Programming 5/99
2-9
Initialization & Test
Program 92 – Initializing Misc. Backup RAM
●
●
Program 92-9 does not affect Call Forward External or Fixed Call Forward settings.
You must power the system OFF then back ON to clear telephone LCD Call Forward Displays
and Call Forward button LEDs. Call Forward memory is cleared when you run Program 92-9,
even if system power is not cycled.
Program 92 Example
Action (press buttons + LED Buttons)
LCD Response
No. N-N
1
1. Use the programming LCD electronic or digital telephone. (See “Step
1: Check Minimum Hardware Requirements” on Page 1-14.)
Jan 20 Sun
06:43
Program Mode
2.
ꢀꢄꢀꢄꢂꢀꢅꢀꢆ
Enter programming mode. (Do not press [DN] button.) System beeps
after 6SNUꢃꢇ6SHDNHUꢈ is pressed to indicate program number may
be entered.
Program = 92
92 Select =
3. 6SNUꢃꢇ6SHDNHUꢈꢃꢉꢅꢃ+ROG
Access Program 92.
Data Store
4. 6SNUꢃꢇ6SHDNHUꢈ
Prepare the system for selection of programs to initialize. For new
system installation perform all 1~4.
92 Select = 1
Each Dial Clr
5. Select one of the following.
ꢂ + LED Buttons 01 & 03
Clears Station Speed Dial, Voice Mail ID codes, and LCD memos
assigned to station speed dial numbers.
or...
92 Select = 2
Common Dial Clr
ꢅꢃ+ LED Buttons 01 & 04
Clears System Speed Dial and LCD memos assigned to system
speed dial numbers.
or...
92 Select = 3
Msg Clr
ꢆ + LED Buttons 02 & 03
Clears Character Message Memory (station and system) and user
name display.
or...
92 Select = 4
Tmr Reminder Clr
ꢋ + LED Buttons 02 & 04
Clears timed reminders.
or...
92 Select = 5
DKT VR Initial
ꢌ + LED Buttons 01 & 05
Presets the Ring, Speaker, Mute Ring, and Intercom Tone, BGM,
volume levels of all digital telephones to approximately mid-range.
or...
92 Select = 9
Back Up RAM Clr
ꢉ + LED Buttons 03 & 04
Clears Call Forward and Message Waiting (R3) Memory except Fixed
Call Forward Memory.
92 Select = (1~0)
Data Programmed
6. +ROG
LEDs lit in Step 5 turn off to secure data in system programming.
Repeat Steps 4~6 until Step is completed.
1. N-N is the Program Telephone [DN].
2-10
Strata DK Programming 5/99
Initialization & Test
Program 92 – Initializing Misc. Backup RAM
Action (press buttons + LED Buttons)
LCD Response
92 Select =
7. 6SNUꢃꢇ6SHDNHUꢈ
Prepare system for another selection (go back to Step 5) or exit
Program 92 (continue with Step 8).
92 Select = ##
Data Programmed
8. ꢄꢄ+ROG
Initialized data in system memory (LEDs got out).
Program =
9. 6SNUꢃꢇ6SHDNHUꢈ
Exit Program 92. Enter another program number (see “Program 30 –
Station Class of Service” on Page 3-73) or exit programming mode (go
to Step 10). System beeps to indicate it is exiting Program 92.
No. N-N
06:43
10. ꢄꢄ+ROG
Exit programming mode.
Jan 20 Sun
Strata DK Programming 5/99
2-11
Initialization & Test
Program 00 – Part 1: Software Check
Program 00 – Part 1: Software Check
Processor Type: DK14, DK40i, All RCTUs
Program Type:
Test - Includes: Remote Maintenance Security Code Assignments
Initialized Default: None
ꢀ ꢀ ꢀ ꢀ
Select = Code
Password Codes (4 digits)
Password or S/W
Check Codes
Select = Code
Item
LCD Display
Version =
ROM Version (not programmable)
1st Level Password
0
1
2
8
9
Password =
Password =
Sum =
2nd Level Password
Software RAM Checksum (not programmable)
Power Cycle Counter (not programmable)
Counter =
DK424 software
VER=
R
A 3 X
-
- K E Y X
Indicates RCTU Type
X = 1, 2, or 3
ROM Version
VER=
T M A 4 X
-
- K E Y 1
Indicates DK40i
Indicates KKYS
installed
ROM Version
VER=
W M A 4 X
-
- K E Y 1
Indicates DK14
Indicates QKYS
installed
ROM Version
1830
DKT LCD Display
WMA4
RCTU Type
Key Type
KEY 1
Description
DK14
AA: Indicates built-in Auto Attendant software
(RKYS1, KKYS, or QKYS installed).
DK40i
ACD: Indicates Automatic Call Distribution
software and AA (RKYS2 installed).
TMA4
KEY 2
KEY 3
RCTUA3
ACD/MIS: Indicates Automatic Call Distribution,
Management Information System Software, plus
AA and ACD (RKYS3 installed).
RAA3X
RCTUBA3/RCTUBB3
Open Architecture Interface (OAI) and AA, plus
AA, ACD, and ACD/MIS (RKYS4 R3.2
installed).
RBA3X
KEY 4
RCA3X
REA3X
RCTUC3/D3
RCTU E3/F3
2-12
Strata DK Programming 5/99
Initialization & Test
Program 00 – Part 1: Software Check
Program 00 Part 1 - Overview
This program enables you to run various checks on the Strata DK System.
DK14: the QKYS feature key must be installed on the QRCU3 PCB to allow AA.
DK40i: the KKYS feature key must be installed on the K5RCU PCB to allow AA.
DK424: the RKYS feature key must be installed on the RCTU to allow AA, ACD, and ACD/MIS.
Code 0, ROM Version
Code 0 displays the software version of the system common control unit (RCTUA, RCTUB,
RCTUBA/RCTUBB and RCTUC/RCTUD, RCTUE/F, DK40i Base KSU, or DK14KSU) and if
installed on the RCTU, the RKYS, KKYS, or QKYS key type. See the Program 00 Record Sheet
for an illustration of software displays. This information cannot be altered with this program.
Code 1, Level 1 Security Code
Use to assign a Remote Maintenance security code that allows entry to all programs and data.
Code 2, Level 2 Security Code
Use this program to assign a Remote Maintenance security code that allows entry to Programs
30~39, 77~89, and ꢀ30~ꢀ31.
Important! When using a DK Admin PC, either Security Code (1 or 2) enables the DK Admin
user full access to all Strata DK programs. Always change Security Code 1 and
Code 2 to prevent unauthorized programming changes by DK Admin users that may
try to log-in remotely with the default security code: 0000.
Code 8, Software RAM Checksum and Code 9, Power OFF Counter
For factory purposes only.
Program 00 Part 1 - Example
Action (press buttons + LED Buttons)
LCD Response
No. N-N
1
1. Use the programming LCD electronic or digital telephone. (See “First-
time Programming” on Page 1-14.)
Jan 20 Sun
06:43
Program Mode
Program = 00
ꢀꢄꢀꢄꢂꢀꢅꢀꢆ
2.
Enter programming mode. (Do not press [DN] button.)
3. 6SNUꢃꢇ6SHDNHUꢈꢃꢁꢆꢃ+ROG
Speaker beeps to indicate when to enter program number. Access
Data Store
Program 00.
00 Select =
4. 6SNUꢃꢇ6SHDNHUꢈ
Prepare system for a selection.
5. Select one of the following attributes:
00 Select = 0
RNAXNN-Key X
ꢁ
View the software version. This attribute can not be edited.
or...
Note NN = The actual version
number and letter. See Program
00 record sheet for details).
X = 1, 2, or 3.
Strata DK Programming 5/99
2-13
Initialization & Test
Program 00 – Part 1: Software Check
Action (press buttons + LED Buttons)
LCD Response
00 Select = 1
ꢂ1111
Password = 0000
Define the Level 1 remote maintenance security code from the System
Record Sheet (four digits maximum). Level 1 allows remote access to
all programs and data. Default Level 1 security code is “0000.”
or...
00 Select = 2
ꢅ1111
Password = 0000
Define the Level 2 remote maintenance security code from the System
Record Sheet (four digits maximum). Level 2 allows remote access to
programs 30~39 and 77~89 only. Default Level 2 security code is
“0000.”
or...
00 Select = 8
ꢍ
Sum = XXXXXXXXX
View the software RAM Checksum. This attribute can not be edited.
The default checksum may change.
or...
00 Select = 9
Counter = XXXX
ꢉ
View the RPSU Power Cycle Counter. This attribute can not be edited.
The counter indicates the number of times power is removed from the
system after Program 00 was initialized via Program 90 or 91-9.
00 Select = (0,1,2,8, or 9)
Data Programmed
6. +ROG
Secure data in system programming. (Only works for “1” and “2”)
00 Select =
7. 6SNUꢃꢇ6SHDNHUꢈ
Prepare system for another selection (go back to Step 5) or exit
Program 00 (continue with Step 8).
00 Select = ##
Data Programmed
8. ꢄꢄ+ROG
Secure Program 00 data in system memory.
Program =
9. 6SNUꢃꢇ6SHDNHUꢈ
Exit Program 00. Enter another program number (see “Program 91-1
Example” on Page 2-7) or exit programming mode (go to Step 10).
System beeps to indicate it is exiting Program 00.
No. N-N
06:58
10. ꢄꢄ+ROG
Exit programming mode.
Jan 20 Sun
1. N-N is the Program Telephone [DN].
2-14
Strata DK Programming 5/99
Initialization & Test
Program 00 – Part 2: Processor RAM Test
Program 00 – Part 2: Processor RAM Test
Processor Type: DK14, DK40i, All RCTUs
Program Type:
Test - Includes: Remote Maintenance Security Code Assignments
Initialized Default: None
General RAM Test
Note See “Program 00 Part 2 - Overview” on Page 2-16
Tests RAM (15 seconds downtime)
ꢀ ꢀ ꢀ ꢀ
Programming Telephone LCD Displays:
GENERAL RAM TEST
Display General RAM Test Results
Programming Telephone LCD Displays:
ꢀ ꢀ ꢀ ꢀ
DK424
DK14/DK40i
TEST 1 =OK
or...
TEST 1 X=OK Y=OK
or...
TEST 1 X=NG Y=NG
X=00000 X=00000
TEST 1 =NG
Where:
X
Y
=
=
RCTUA, RCTUBA, RCTUC
RCTUD3, RCTUF
OK = RAM is good
NG = RAM is defective
An X=NGor Y=NGRAM test result indicates a defective RCTU PCB; change
the appropriate (X or Y) RCTU PCB and retest RAM on the newly installed
RCTU.
Replace the DK14 KSU or DK40i Base KSU if Test 1=NG.
Backup RAM Test
ꢀ ꢀ ꢀ ꢀ
RCTU Tests RAM (15 seconds downtime)
Programming Telephone LCD Displays:
BACKUP RAM TEST
Strata DK Programming 5/99
2-15
Initialization & Test
Program 00 – Part 2: Processor RAM Test
Display Backup RAM Test Results
Programming Telephone LCD Displays:
ꢀ ꢀ ꢀ ꢀ
DK424
DK14/DK40i
TEST 1 =OK
or...
TEST 2 X=OK Y=OK
or...
TEST 2 X=NG Y=NG
X=00000 X=00000
TEST 2 =NG
Where:
X
Y
=
=
RCTUA, RCTUBA, RCTUC
RCTUD3, RCTUF
OK = RAM is good
NG = RAM is defective
An X=NGor Y=NGRAM test result indicates a defective RCTU PCB; change
the appropriate (X or Y) RCTU PCB and retest RAM on the newly installed
RCTU.
Replace the DK14 or DK40i Base KSU if Test 1=NG.
Program 00 Part 2 - Overview
Use this program to test the RAM on system processor. If a RAM test error occurs during this test,
the processor causing the error should be replaced. In the case of two-PCB processors, isolation of
a RAM failure is indicated on the programming telephone X or Y (see above).
If the DK14 or DK40i processor fails the RAM test, the Base KSU must be replaced.
CAUTION! Running each RAM test drops all calls and interrupts telephone service for 15
seconds.
Note Running Program 00 RAM tests do not change or erase any customer data.
2-16
Strata DK Programming 5/99
System & Station
3
This chapter gives you programming information for the Strata DK system and its stations.
Program 01 – Station Logical Port Display and/or
Change
Processor Type: DK14, DK40i, All RCTUs
Program Type:
Station
Initialized Default: Logical port number = physical port number
Program 90, 91-1, or 91-9 initializes Program 01
To Save existing Logical Port
ꢀ ꢀ ꢀ ꢀ
SELECT = Physical Port Number
Enter new Logical Port
to change existing Logical Port
The logical port number associated with
the physical port displays after the
physical port number is entered.
Processor
DK14
[PDN] Port Range
000~009
Processor
RCTUBA/BB
RCTUC/D
RCTUE/F
[PDN] Port Range
000~079
000~239
000~335
DK40i
000~027
RCTUA
000~031
Program 01 Overview
Program 01 enables you to enter a physical port to display the associated logical port. You then
have the option to assign a new logical port to the physical port. (To return ports to their initialized
settings, see Programs 90 and 91.)
Note Record port locations on Program 04 record sheet.
Strata DK Programming 5/99
3-1
System & Station
Program 02 – Station Physical Port Display and/or Change
Program 02 – Station Physical Port Display and/or
Change
Processor Type: DK14, DK40i, All RCTUs
Program Type:
Station
Initialized Default: Logical port number = physical port number
Program 90, 91-1, or 91-9 initializes Program 02
To Save existing Physical Port
ꢀ ꢀ ꢀ ꢀ
SELECT = Logical Port Number
Enter new Physical Port
to change existing Physical Port
The physical port number associated
with the logical telephone port displays
after the logical port number is entered.
Processor
DK14
[PDN] Port Range
000~009
Processor
RCTUBA/BB
RCTUC/D
RCTUE/F
[PDN] Port Range
000~079
000~239
000~335
DK40i
000~027
RCTUA
000~031
Program 02 Overview
Program 02 enables you to enter a logical port to display the associated physical port. You then
have the option to assign a new physical port to the logical port. (To return ports to their initialized
settings, see Programs 90 and 91.)
Notes
●
Record port locations on Program 04 record sheet.
●
The system allows only like ports to be reassigned (see below).
Allowed
Not Allowed
Digital-to-Digital Ports (KCDU-QCDU-PDKU-
PDKU-RDSU Ports)
Attendant Console (DK424 only), DSS, BGM
or Amplified Conference Ports should not be
reassigned
Electronic-to-Electronic Ports (PEKU-PEKU-
PESU Ports)
Door Phone Ports (004, 012, 020, 028) should
not be reassigned
Standard Tel to Standard Tel Ports (QSTU-
KSTU-PSTU-RSTU-PESU-RDSU/RSTS)
Tie/DID Line Ports – should not be reassigned
PDKU to PEKU – cannot be exchanged
PSTU to PDKU – cannot be exchanged
PEKU to PSTU – cannot be exchanged
●
RCIU/RCIS circuit assignments to CO lines are not affected by Program 01 and 02.
3-2
Strata DK Programming 5/99
System & Station
Program 03 for DK14 – Slot Assignments
Program 03 for DK14 – Slot Assignments
When DK14 is powered ON, Program 03 automatically assigns the correct codes for installed
PCBs. No record sheet is needed. Refer to the following table for PCB slot and slot code
information:
DK14 Base KSU
COU
and QCDU2
WMAU
DKU
QSTU2
None
Slot Number
PCB Code
00
11
12
13
14
91 or 92
QRCU3
62
11
00 or 31
00
PCB Type
Options
OCA/DIU
000~007
Station Numbers
CO Line Numbers
008~009
001~004
Notes
●
In the DK14 software: QCDU2 digital ports are considered to be installed in slot 11. QCDU2
CO lines are considered to be installed in slot 12.
●
●
●
●
opt=QRCU3
opt=Always assigns 8 ports (000~007), digital ports (OCA/DIU). No DSS allowed.
Always assigns 4 CO lines
Always assigns 2 ports (008, 009) standard telephone ports
Strata DK Programming 5/99
3-3
System & Station
Program 03 for DK40i – Flexible PCB Slot Assignments
Program 03 for DK40i – Flexible PCB Slot Assignments
Processor Type: DK40i
Program Type:
System
Initialized Default: PCB codes of PCBs installed prior to running Program 91-1 or Program 91-9
Code 00 for empty slots (15~18), Base KSU has codes for PCBs
more codes
Turn System Power OFF (5 sec) then ON
ꢀ ꢀ ꢀ ꢀ
...or
SELECT = Slot Number (00, 11~18)
Run Program 91-2
CARD = PCB Code (See Reference Table)
PCB Code Reference Table
DK40i Base KSU
PCB Fixed Slot
Code
91
Ports/Type
Common Control
None
TBSU,
TCOU
or TDDU
Common Control w/K4RCU3
92
4 DTMF/ABR
5 DTMF/ABR
TMAU2
00
DKU
11
KSTU2
13
TCIU2
14
Common Control w/K5RCU
or K5RCU2
98
Slot Number
PCB Code
12
PIOU/PIOUS/RSSU/PEPU
PEKU
41
21
22
23
24
25
26
31
None
8 EKT
91, 92 or
98
62
or
64
00, 11,
16, or 77
00
or
31
00
or
81
PEKU with EOCU
PEKU with DSS
8 EKT
8 EKT
PEKU with EOCU, DSS
PESU
8 EKT
PCB Type
Options
2 SLT/4 EKT
PESU with EOCU
KSTU2/RSTU2/Stratagy DK
Station/BRI
Port Numbers
4 SLT/8 SLT/
8VM
TCOU/PCOU/RCOU/RGLU2
RCOU + RCOS
11
17
61
4/CO
CO/DID/BRI
Line
Numbers
8 Loop CO
8 DKT
Base Unit DKT CKTs, PDKU,
and RWIU
DK40i Expansion KSU
Base Unit DKT CKTs
& PDKU w/ DIU
or SP-OCA
62
64
8 DKT
8 DKT
Cabinet Label
04
05
16
06
17
07
18
Base Unit DKT CKTs and
PDKU with DSS (w/ or w/o
DIU or SP-OCA)
Slot Number
PCB Code
PCB Type
Options
15
KCDU
65
66
27
28
2/CO, 4 DKT
2/CO, 4 DKT
4 DKT/4 SLT
4 DKT/4 SLT
KCDU SP-OCA or DIU
RDSU (RSTS)
RDSU (RSTS) with DIU or
SP-OCA
Station/BRI
Port Numbers
RDDU/TDDU
REMU
16
13
81
77
78
4 DID Lines
4-Tie Lines
4 or 8 Caller ID
2 BRI S/T
CO/Tie/DID/BRI
Line Numbers
RCIU2/RCIS/TCIU2
TBSU or RBSU
RBSU/RBSS
TSIU
4 BRI S/T
Notes
No Code Required
00 None
●
For systems containing ISDN PCBs, immediately after running
Program 03, make sure to run Program *60 to identify all station
(NT) and CO (TE) BRI circuits for each RBSU/RBSS and TBSU
installed. Program *60 causes station port and CO line shifting on
PCBs installed in higher slots that follow the BRI PCBs.
None
●
Consult DK40i configuration section to check that the DK40i is
configured properly.
3-4
Strata DK Programming 5/99
System & Station
Program 03 for DK40i – Flexible PCB Slot Assignments
Program 03 for DK40i - Overview
Program 03 tells the system what type of optional PCBs are installed in the Expansion KSU. You
must run Program 03 after installing PCBs with options such as OCA, DIU, etc. Also, run Program
03 for each PCB slot when installing a PCB in that location.
It is not necessary to run Program 03 for slots 00~14. The DK40i automatically assigns the Base
KSU PCBs if they are installed when system power is turned ON. However, if DSS is required on
the Base KSU’s DKT circuit 8, you must run Program 03 to assign code 64 to slot 11. If universal
PCBs are installed, Program 91-1 and 91-9 automatically assign the appropriate PCB codes to the
installed slots. But, Programs 91-1 or 91-9 do not assign option codes (such as OCA, DIU, etc.).
Codes allowed in DK40i Expansion KSU: 11, 13, 16, 21~28, 31, 41, 61~62, 64~66, 77, 78, 91, 92,
and 81.
CAUTION! Running Program 91-9 erases Program 03 option codes; Program 91-1 does
not.
Important! After completing Program 03 set the configuration in memory by running OFF and
wait five seconds before turning it back ON.
The Program 03 record sheet is the main record for the hardware configuration of the entire
system. It provides space to record station ports assigned to the station, Tie, and DID line PCBs
and line numbers assigned to the ground loop start, CO, Tie, and DID line PCBs. Use the PCB
Code Reference Table on the Program 03 record sheet to determine the proper option code for each
PCB with an option.
The DK40i Base KSU is divided into four fixed slots, even through the unit has no slots per se.
♦
Slot 00 represents the system’s common control (TMAU2) and optional K4RCU3, K5RCU, or
K5RCU2
♦
♦
Slot 11 contains the KSU’s eight digital circuits/ports (DKU)
Slot 12 contains the KSU’s four optional CO or DID line circuits (TCOU or TDDU) or two
BRI (TBSU) circuits
♦
♦
Slot 13 contains the four optional standard telephone circuits KSTU2
Slot 14 contains four optional Caller ID circuits for TCOU (TCIU2)
DK40i Slots 15~18 (Expansion KSU Assignment Criteria)
♦
Allowed PCBs: PDKU, RDSU/RSTS, RSTU, RSTU2, PSTU, PEKU, PESU, KCDU, RCOU/
RCOS, RGLU2, RCIU2/RCIS, RWIU, PCOU, RDDU, REMU, PEMU, PIOU, PIOUS,
RSSU, PEPU, Stratagy DK.
Note Some PCBs cannot be installed in slot 18 (see Chapter 2 – DK40i Configuration).
♦
Expansion KSU PCBs must be installed in the slots specified in Tables 2-9~2-15 or the system
may not operate properly. (See tables in Chapter 2 – DK40i Configuration of the Strata DK
Installation and Maintenance Manual.)
♦
Slots 15 and 16 support Speaker OCA and RPCI/DIU Data Switching; slots 17 and 18 do not.
All slots support Handset OCA and RPCI-DI TAPI operation.
♦
♦
On DK40i, RCIU2 must be installed in slot 17; RCIU1 cannot be used.
The RWIU must be installed in slot 15 and slot 16 must be vacant to support 9 to 16 wireless
handsets. It can be installed in any expansion slot to support 1~8 wireless handsets.
♦
If the RWIU supports 9 to 16 handsets, program code 61 in slot 15 and 16.
Strata DK Programming 5/99
3-5
System & Station
Program 03 for DK424 – Flexible PCB Cabinet Slot Assignments
Program 03 for DK424 – Flexible PCB Cabinet Slot
Assignments
Processor Type: All RCTUs
Program Type:
System
Initialized Default: PCB codes of PCBs installed prior to running Programs 91-1 or 91-9;
Code 00 for empty slots
more codes
ꢀ ꢀ ꢀ ꢀ
Turn System Power OFF (5 sec) then ON.
SELECT = Slot Number (00, 01, 11~78)
or...
CARD = PCB Code (See Reference Table)
Run Program 91-2
DK424 Base Cabinet 1
00
(R11)
01
(RCTU)
Slot Number
S11
S12
S13
S14
S15
S16
PCB Code
PCB Type
Options
Station/Tie/DID/ISDN
Port Numbers
CO/Tie/DID/ISDN Line Numbers
DK424 Expansion Cabinet 2
Slot Number
PCB Code
PCB Type
Options
S21
S22
S32
S42
S23
S33
S43
S24
S34
S44
S25
S35
S45
S26
S36
S46
S27
S37
S47
S28
S38
S48
Station/Tie/DID/ISDN
Port Numbers
CO/Tie/DID/ISDN Line Numbers
DK424 Expansion Cabinet 3
Slot Number
PCB Code
PCB Type
Options
S31
Station/Tie/DID/ISDN
Port Numbers
CO/Tie/DID/ISDN Line Numbers
DK424 Expansion Cabinet 4
Slot Number
PCB Code
PCB Type
Options
S41
Station/Tie/DID/ISDN
Port Numbers
CO/Tie/DID/ISDN Line Numbers
3-6
Strata DK Programming 5/99
System & Station
Program 03 for DK424 – Flexible PCB Cabinet Slot Assignments
DK424 Expansion Cabinet 5
Slot Number
PCB Code
PCB Type
Options
S51
S52
S53
S54
S55
S56
S57
S58
Station/Tie/DID/ISDN
Port Numbers
CO/Tie/DID/ISDN Line Numbers
DK424 Expansion Cabinet 6
Slot Number
PCB Code
PCB Type
Options
S61
S62
S63
S64
S65
S66
S67
S68
Station/Tie/DID/ISDN
Port Numbers
CO/Tie/DID/ISDN Line Numbers
DK424 Expansion Cabinet 7
Slot Number
PCB Code
PCB Type
Options
S71
S72
S73
S74
S75
S76
S77
S78
Station/Tie/DID/ISDN
Port Numbers
CO/Tie/DID/ISDN Line Numbers
DK424 PCB Codes
PCB
Code
Ports/Type
PCB
Code
Ports/Type
RCOU, RGLU2
RCOU/RCOS
RDDU
11
17
16
13
21
22
23
24
25
26
27
28
31
4 Gnd./Loop Lines
8 Loop CO Lines
4 DID Lines/4 Stations
4 Tie Lines/4 Stations
8 Stations
RDTU
RDTU
RDTU
RCTU
71
72
73
91
92
93
94
00
51
49
81
31
75
8 T1 Channels
16 T1 Channels
24 T1-channels
None
REMU
PEKU
RCTU (with 4-CKT RRCS)
RCTU (with 8-CKT RRCS)
RCTU (with 12-CKT RRCS)
NONE
None
PEKU (EOCU)
PEKU w/DSS
PEKU (DSS, EOCU)
PESU
8 Stations
None
8 Stations
None
8 Stations
00
6 Stations
RATU
4 Stations
I/O Interface
8 CKT, Caller ID
8 VM Ports
PESU (OCA)
RDSU/RSTS
RDSU/RSTS (OCA, DIU)
RSTU2
6 Stations
RSIU
8 Stations
RCIU2/RCIS
8 Stations
Stratagy DK
8 Stations
RBUU without RBUS
2 U Interfaces
(4 stations/4 CO lines)
PIOU, PIOUS/ RSSU, PEPU
PIOU/PIOUS/RSSU
PIOU/PIOUS/RSSU
PDKU2, RWIU
41
42
43
61
Remote Maintenance (TTY)
MIS for ACD (TTY)
SMDI VM Interface (TTY)
8 Stations
RBUU with RBUS
RBSU without RBSS
RBSU with RBSS
76
77
78
79
4 U Interfaces
(8 stations/8 CO lines)
2 S/T Interfaces
(4 stations/4 CO lines)
4 S/T Interfaces
(8 stations/4 CO lines)
RPTU Interface Card
PRI Interface
(24 CO lines)
PDKU2 (OCA, DIU)
62
64
8 Stations
8 Stations
PDKU2 (DSS, OCA, DIU)
See the following text for specific installation rules on the above PCBs.
Strata DK Programming 5/99
3-7
System & Station
Program 03 for DK424 – Flexible PCB Cabinet Slot Assignments
Program 03 for DK424 - Overview
Program 03 tells the system what type of optional PCBs are installed.
The Program 03 record sheet is the main record for the hardware configuration of the entire
system. It provides space to record station ports assigned to the station, Tie, and DID line PCBs
and line numbers assigned to the ground loop start, CO, Tie, and DID line PCBs.
Use the DK424 PCB Code table on Page 3-7 to determine the proper option code for PCBs with
options. You must run Program 03 after installing PCBs with options such as OCA, RRCS, DIU,
etc. Also, run Program 03 for the slot of each new PCB when installing a new PCB in an existing
installation.
If universal PCBs are installed, Program 91-1 and 91-9 automatically assigns the appropriate PCB
codes to the installed slots. But, they do not assign option codes (such as OCA, PDIU, RRCS,
etc.).
CAUTION! Running Program 91-9 erases Program 03 option codes; Program 91-1 does
not.
Important! After completing Program 03 set the configuration in memory by running Program
91-2 or turn the base cabinet power supply switch off and wait five seconds before
turning it back on.
Expansion slots 7 and 8 can only be used if the following equipment is installed:
DK424 Base (with RCTUE/F and MBJU removed) and the DK424 Expansion.
See Chapter 4 – DK424 Configuration (Strata DK Installation and Maintenance
Manual) to determine PCB slot placement.
PIOU/PIOUS/RSSU
Codes 41, 42, and 43 assigns PIOU/PIOUS RSSU TTY port as Remote Maintenance, MIS for
ACD, and SMDI respectively; SMDR, Paging, Relay Control, and other miscellaneous options are
active on the PIOU/PIOUS that has the lowest number code (41, 42 or 43) in the system. Codes set
for RSIU/RSIS/RMDS in Program 76 have priority over codes 41, 42, and 43.
Piggyback PCB / Speaker OCA / Data Interface Unit Options
Run Program 03 to assign codes for all options except RCOS. Program 91-9 erases option codes
assigned with Program 03; Program 91-1 does not erase option codes already programmed. After
completing all Program 03 data entry, run Program 91-2 or cycle system power to transfer
Program 03 data into working memory.
3-8
Strata DK Programming 5/99
System & Station
Program 03 for DK424 – Flexible PCB Cabinet Slot Assignments
RCIU/RCIS or RCIU2/RCIS
When installing RCIU2/RCIS, enter the Caller ID circuit numbers on the record sheet in place of
the CO line number. Each RCIU2/RCIS slot uses eight Caller ID circuits. RCIU2/RCIS circuit
numbers are assigned automatically in numerical order (001~200) starting with the lowest slot
number, to the highest RCIU2/RCIS slot number in 8-circuit increments.
Important! If more than four circuits are needed, never install an RCIU without an RCIS.
On DK424, RCIU2/RCIS can be installed in any universal slot except slot 11 or if RSIU is
installed, slot 12; they do not have to be installed adjacent to corresponding CO lines. Refer to
Program *50 to manually assign RCIU2/RCIS circuits to CO line circuits.
RWIU
RCTU
Code 61 must be set for all RWIU slots including slots that are vacant because they support RWIU
channels 09~32.
The table below gives you slot locations and PCB Code Assignments for all RCTUs.
RCTU Slot
Cabinet 1
PCB Code
Assignment
Processor
R11 Slot
Slot Code
RCTUA
RCTUB
RCTUBA
RCTUBB
RCTUC
RCTUD
RCTUE
RCTUF
No
No
Yes
Yes
No
00
00
00
01
00
01
00
01
91~94
91~94
91~94
91
Yes
No
Yes
No
Yes
No
91~94
91~94
91~94
91~94
Yes
No
Yes
No
Yes
PCB Codes:
91=No RRCS
92=4 -circuit RRCS
93=8 -circuit RRCS
94=12 -circuit RRCS
Note When using RCTUA, Slot 15 and 16 does not support Speaker OCA or DIU Data
Switching. RCTUA does not support ACD, ACD/MIS, RS-232 Voice Mail Integration
(SMDI), and attendant console features.
RSIU
If an RSIU is installed in base cabinet slot 11, you must connect the programming station to circuit
6 in slot 12. In this case, a PDKU or PEKU should be installed in slot 12 and Station Port Number
000~007 will be in slot 12.
If an RSIU is not installed, you must connect the programming station to circuit 6 in slot 11 (Port
005) and/or circuit 6 in slot 12 (port 013). The station must be a 20-button digital LCD or
electronic LCD telephone. Also, if an RSIU is not installed, install a PDKU or PEKU in slot 11.
Strata DK Programming 5/99
3-9
System & Station
Program 03 for DK424 – Flexible PCB Cabinet Slot Assignments
Program 03 Example
Action (press buttons + LED buttons)
LCD Response
1. Use an LCD programming phone per Minimum Hardware
Requirements on Page 1-14.
No. 205
06:43
Jan 20 Sun
ꢀꢄꢀꢄꢂꢀꢅꢀꢆ
2.
Program Mode
Enter programming mode. (Do not press [DN] button.)
Program = 03
3. 6SNUꢃꢇ6SHDNHUꢈꢃꢁꢆꢃ+ROG
Access Program 03. System beeps after 6SNUꢃꢇ6SHDNHUꢈ is
Data Store
pressed to indicate program number may be entered.
03 Select =
4. 6SNUꢃꢇ6SHDNHUꢈ
Prepare the system for a selection.
5. Dial a PCB slot number (00~78 for DK424 or 00-18 for DK40i) using
the dial pad.
03 Select = (00~78)
Card = (91, 62 or 00)
The system defaults as follows:
03 Select = 00 (Slot Number)
Card = 91
ꢁꢁ
Initialized default assigns slot 00 and 01 to be a non-optioned RCTU
without RRCS DTMF receivers, or DK40i Base without K4RCU3,
K5RCU, and K5RCU2.
03 Select = 11 (Slot Number)
Card = 61
ꢂꢂ
Initialized default assigns slot 11 to be a non-optioned PDKU without
DSS console or OCA (Code 61).
03 Select = 12~78 (Slot
Number)
ꢁꢁꢎꢃꢁꢂꢎꢃꢂꢅaꢏꢍ (DK424), ꢁꢁaꢂꢍ (DK40i)
Initialized default assigns slot 12~78 to be empty (Code 00).
Card = 00
03 Select = (00~78)
Card = (00~97)
6. ꢁꢁaꢉꢉ
Dial the PCB code recorded on the record sheet. Refer to the PCB
code reference table on Program 03 record sheet for a definition of the
codes.
03 Select = (00~78)
Data Programmed
7. +ROG
Secure data in system programming.
03 Select =
8. 6SNUꢃꢇ6SHDNHUꢈ
Prepare system for another selection (go back to Step 5) or continue
with Step 9.
92 Select = ##
Data Programmed
9. ꢄꢄ+ROG
Secure Program 92 data in system memory.
Program =
10. 6SNUꢃꢇ6SHDNHUꢈ
Exit Program 92 (system beeps). Enter another program number or
exit programming mode (go to Step 11).
No. 205
06:58
11. ꢄꢄ+ROG
Exit programming mode.
Jan 20 Sun
12. To secure Program 03 entries, Power off for five seconds, then power
on, or run Program 91-2.
3-10
Strata DK Programming 5/99
System & Station
Program *03 for DK424 – Cabinet Type Identification
Program *03 for DK424 – Cabinet Type Identification
Processor Type: RCTUE/F only
Program Type:
System
Initialized Default: All cabinets = 1
ꢀ ꢀ ꢀ ꢀ
ꢀ
SELECT = Cabinet No. (1~7)
Turn System Power OFF (5 sec) then ON.
or...
CABINET = 1 or 2 (type)
Type 1 (DK424)
Type 2 (DK280)
Run Program 91-2
Expansion Cabinet Universal PCB Slot Availability
SELECT =
Cabinet Type
(Cabinet No. 1~7)
(1 or 2)
Case 1
1 (Base)
RCTUE/F in DK424 Base Cabinet with MBJU removed
2 (1st Expansion)
3 (2nd Expansion)
4 (3rd Expansion)
5 (4th Expansion)
6 (5th Expansion)
7 (6th Expansion)
Expansion Cabinet (max 6)
Universal PCB Slots
1~8 available
DK424
DK280
1~6 available
Case 2
RCTUE/F in DK280 Base Cabinet
Expansion Cabinet (max 5)
Universal PCB Slots
1~6 available
DK424
DK280
1~6 available
1 only
Program *03 - Overview
You must run this program when using the RCTUE/F processor. It identifies which type of
cabinets are installed (DK424 or DK280). The RCTUE/F processor can be installed in a DK424 or
DK280 base cabinet. The expansion cabinets can be any combination of DK424 and DK280 -
except the seventh expansion cabinet must be a DK424.
The DK280 expansion cabinet can only support six universal PCB slots in any possible
configuration.
The DK424 expansion cabinet supports eight universal PCB slots only if the RCTUE/F is installed
in a DK424 base cabinet and the MBJU jumper is removed from the DK424 base cabinet
backplane.
Strata DK Programming 5/99
3-11
System & Station
Program 04 – Station Logical Port [PDN] Assignment
Program 04 – Station Logical Port [PDN] Assignment
Processor Type: DK14, DK40i, All RCTUs
Program Type:
Station
Initialized Default: See [PDNs] in the record sheets
DK14 Record Sheet
ꢀ ꢀ ꢀ ꢀ
SELECT = Station Logical Port Number(s)
(see table below)
[PDN] (1~4 digits)
Port Type for Different Base Configurations
Physical
Ports
Modular Jack
Location Record
Logical
Ports
[PDNs]
(Initialized)
KSU
1st QCDU2
2nd QCDU2
QSTU2
000
001
000
001
(10)
(11)
(12)
(13)
(14)
(15)
4 - Digital
Telephone
Ports
0021
0031
004
0021
0031
004
2 -Digital
Telephone
Ports
005
005
006
007
006
007
(16)
(17)
2 - Digital
Telephone
Ports
008
008
(18)
(19)
2 - Standard
Telephone
Ports
0092
0092
1. Supports a Digital Telephone or a DDCB Door Phone Control Box.
2. Supports Alternate Background Music (BGM).
DK40i Record Sheet
ꢀ ꢀ ꢀ ꢀ
Logical
Ports
(Initialized)
SELECT = Station Logical Port Number(s)
(see table below)
[PDN] (1~4 digits)
Important! Refer to Chapter 2 – DK40i Configuration before installing PCBs in slots 15~18.
3-12
Strata DK Programming 5/99
System & Station
Program 04 – Station Logical Port [PDN] Assignment
1
Expansion Slot Configuration Record : Slot 15 ______ Slot 16 ______ Slot 17 ______ Slot 18 ______
Port Type for Different Base Configurations
Physical
Ports
Modular Jack
Location Record
[PDNs]
(Initialized)
TCOU, TBSU2
or
Logical Ports
TCOU or TDDU
TBSU
TBSU+KSTU2
TDDU+KSTU2
000
001
002
003
004
005
006
007
008
000
001
002
003
004
005
006
007
008
(10)
(11)
(12)
(13)
(14)
(15)
(16)
(17)
(18)
Base Slot 11
Base Slot 11
Base Slot 11
Base Slot 11
8 - Digital
Telephone
Ports
8 - Digital
Telephone
Ports
8 - Digital
Telephone
Ports
8 - Digital
Telephone
Ports
Base Slot 123
Base Slot 123
Base Slot 13
TBSU CKT 1
2 Ports
TBSU CKT 1
2 Ports
009
010
011
012
013
014
015
016
017
018
019
020
021
022
023
024
025
026
027
009
010
011
012
013
014
015
016
017
018
019
020
021
022
023
024
025
026
027
(19)
(20)
(21)
(22)
(23)
(24)
(25)
(26)
(27)
(28)
(29)
(30)
(31)
(32)
(33)
(34)
(35)
(36)
(37)
4 KSTU2 Ports
Base Slot 123
Base Slot 123
TBSU CKT 2
2 Ports
TBSU CKT 2
2 Ports
Base Slot 13
4 KSTU2 Ports
Expansion
Slots 15~18
Expansion
Slots 15~18
Expansion
Slots 15~18
Expansion
Slots 15~18
1. Expansion slots 15~18: See DK40i Configuration tables in Chapter 2 of the Strata DK Installation and Maintenance Manual.
2. TBSU circuits configured for line-side BRI.
3. If TBSU circuits that are set as station-side in Program *60, use two station ports per circuit. TBSU circuits that are set to line-side do not use
station ports.
Strata DK Programming 5/99
3-13
System & Station
Program 04 – Station Logical Port [PDN] Assignment
DK424 Record Sheet
ꢀ ꢀ ꢀ ꢀ
SELECT = Station Logical Port Number(s)
Press [PDN] or Button LED 01 to erase (1~4 digits)
Processor
RCTUA
[PDN] Port Range
000~031
Initialized [PDNs]
200~231
DISA Port
Reserved for Special Functions
039
089
249
344
032~039
080~089
240~249
336~349
RCTUBA/BB
RCTUC/D
RCTUE/F
000~079
200~279
000~239
200~239
000~335
100~435
Modular Jack
Location
Record
Modular Jack
Location
Physica
l Ports
Logical
[PDN]
Ports
Cabinet and Slot
Number
Physica
l Ports
Logical
Ports
Cabinet and Slot
[PDN]
Number
Record
Cabinet: ______
Cabinet: ______
Slot: ______
Slot: ______
Cabinet: ______
Cabinet: ______
Slot: ______
Slot: ______
Cabinet: ______
Cabinet: ______
Slot: ______
Slot: ______
Cabinet: ______
Cabinet: ______
Slot: ______
Slot: ______
3-14
Strata DK Programming 5/99
System & Station
Program 04 – Station Logical Port [PDN] Assignment
Program 04 Overview
Program 04 assigns the Primary Directory Number [PDN] to each telephone (logical port). [PDNs]
can be one to four digits. [PDNs] must not conflict with Phantom Directory Numbers [PhDNs] or,
DK424 Distributed Hunt Directory Numbers set in Program ꢀ04.
[PDNs] can be changed using Program 04, but door phone and modem numbering cannot.
●
Door phone standard numbering is #151~#159 and #161~#163; the internal modem (IMDU or
RMDS) is #19 (DK40i and DK424).
●
[PDNs] cannot begin with the digits 41~49 because 44 is the substitute code to rotary dial the
“#” in feature access codes.
Only the first digit of a feature code can be changed with Program 05. The system automatically
assigns door phone station numbers if a door phone is specified in Program
77-1. [PDN] assignments are flexible so that each station can have up to four assigned digits.
All Strata DK telephone user guides are written using the standard default access codes and
[PDNs]. If desired, a telephone accompanying a DSS console can have an [PDN] of 0 or 01, etc.,
without conflict.
If you make no assignment in Program 04, the system, upon powering up automatically assigns
eight [PDNs] for each station PCB installed and four logical station ports for each PEMU, REMU,
RDDU, and RATU PCB.
Each DK424 RDTU, Tie, and DID channel is also assigned a station port. This is done in sequence
of ascending slot numbers for station port numbers 008 and up.
DK424 Attendant consoles rings on the ICI “ꢁ” button for Dial “0” calls, and on the [PDN] when
the [PDN] assigned to the console (station) port in this program is dialed.
Peripheral Devices other than telephones or DIUs can be connected to the ports listed below. If a
peripheral device is connected to a Physical Port, the Logical Port must have the same port number
as the Physical Port. See the following table.
Logical &
Physical Ports
System
Peripheral Device
00
02, 03
04, 12, 20
07, 015, 027
10
DK40i
DK14
DK40i
DK40i
DK14
DK40i
DK40i
Digital telephone associated with DSS console.
Digital Door phone/lock control unit (DDCB).
Digital Door phone/lock control unit (DDCB).
Digital Direct Station Selection Console (DDSS).
DISA port number used for Toll Restriction Class and Verified/Forced
Account Code assignment.
35
09
Separate background Music Source (KSTU2 required in Base KSU).
Digital telephone associated with DSS console (PDKU/Expansion Unit
required).
00, 08, 020
DK40i
Electronic telephone associated with DSS console (PEKU/Expansion Unit
required).
00, 13, 17
DK40i
DK14
DK40i
DK40i: Separate Background Music Source (PEKU, PESU, or PSTU/
Expansion Unit required). DK14: QSTU2 required.
09
31
IMDU modem.
Strata DK Programming 5/99
3-15
System & Station
Program 04 – Station Logical Port [PDN] Assignment
Program 04 Example
Action (press buttons+LED buttons)
LCD Response
1
1. Use an LCD programming phone per Minimum Hardware
Requirements in Chapter 1 - Overview.
No. N-N
Jan 20 Sun
06:43
2.
Program Mode
*ꢄ*ꢄꢂ*ꢅ*ꢆ
Enter programming mode. (Do not press the [DN] button.)
Program = 04
3. 6SNUꢃꢇ6SHDNHUꢈꢃꢁꢋꢃ+ROG
Access Program 04. The speaker beeps to indicate when to enter a
Data Store
program number.
04 Select =
4. 6SNUꢃꢇ6SHDNHUꢈ
Prepare the system for a selection.
04 Select = 000
INT = N-N
5. ꢁꢁꢁꢄaꢆꢆꢌꢄ
Select a port number (use three digits plus #).
04 Select = 000 ~239
INT = XXXX
6. ;;;;
Enter the port’s station number (up to four digits) from the record
sheet.
Note
Station numbers must not exceed four digits, or conflict with
feature access codes listed in Program 05 record sheet.
04 Select = (000~335)
Data Programmed
7. +ROG
Secure data in system programming.
04 Select =
8. 6SNUꢃꢇ6SHDNHUꢈ
Prepare the system for another selection (go back to Step 5) or
continue with Step 9.
00 Select = ##
Data Programmed
9. ꢄꢄ+ROG
Secure Program 04 data in system memory.
Program =
10. 6SNUꢃꢇ6SHDNHUꢈ
Exit Program 04 (system beeps). Enter another program number or
continue with Step 11.
No. N-N
06:58
11. ꢄꢄ+ROG
Exit programming mode.
Jan 20 Sun
1. N-N = program telephone [PDN]
3-16
Strata DK Programming 5/99
System & Station
Program *04 – [PhDN] and Distributed Hunt [DN] Assignments For Internal and Tie Line Calls
Program *04 – [PhDN] and Distributed Hunt [DN]
Assignments For Internal and Tie Line Calls
Processor Type: DK14, DK40i, all RCTUs
Program Type:
Station
Initialized Default: See the legend below
ꢀ ꢀ ꢀ ꢀ
ꢀ
SELECT = [PhDN] or DH [DN] Port Number
(see table below)
[PhDN] or DH [DN] assigned to port number
(1~4 digits, see table below)
To erase existing [PDNs], enter XXXꢀXXX
[PDNs] cannot be done in this manner.
Press LED Button 01 to erase [PhDNs] and
DH[DNs].
(low port ꢀhigh port). Adding a new range of
Processor
[PhDN] Port Range
500~509
Initialized [PhDN]
50~59
DH [DN] Port Range
900~915
Initialized DH [DN]
850~865
DK14
DK40i
500~527
50~77
900~915
850~865
RCTUA
500~531
500~531
500~579
500~739
450~785
900~915
850~865
RCTUBA/BB
RCTUC/D
RCTUE/F
500~579
900~915
850~865
500~739
900~915
850~865
500~835
900~915
850~865
Initialized
[PhDN] or DH
[DN] (YYYY)
Initialized
[PhDN] or DH
[DN] (YYYY)
Initialized
[PhDN] or DH
[DN] (YYYY)
[PhDN] or DH [DN]
Port XXX
[PhDN] or DH [DN]
Port XXX
[PhDN] or DH [DN]
Port XXX
Strata DK Programming 5/99
3-17
System & Station
Program *04 – [PhDN] and Distributed Hunt [DN] Assignments For Internal and Tie Line Calls
Program *04 Overview
Program *04 assigns the system Phantom Directory Numbers [PhDNs] and Distributed Hunt (DH)
Group [DNs].
All DK systems provide 16 DH groups. [PhDNs] and DH [DNs] can be one to four digits.
[PhDNs] and DH [DNs] cannot conflict with each other, or be the same as Primary Directory
Numbers assigned in Program 04. [PhDNs] can not conflict with, or be the same as Distributed
Hunt Directory Numbers assigned in this program. Default [PhDNs] and DH [DNs] are shown in
the legend above the record sheet.
Note
●
[PhDNs] and DH [DNs] cannot have 41~49 as the first two digits because 44 is the substitute
code to rotary dial the “ꢄ” in feature access codes.
●
See Program ꢀ09 or 71 for DID line call routing to DH Groups; see Programs 81~89 or
Ground/Loop start CO line call routing to DH Groups.
3-18
Strata DK Programming 5/99
System & Station
Program 05 – Flexible Access Code Numbering
Program 05 – Flexible Access Code Numbering
Processor Type: DK14, DK40i, All RCTUs
Program Type: System
Initialized Default: See record sheet
ꢀ ꢀ ꢀ ꢀ
SELECT = Access Code (1~9)
See the table below for standard
access codes.
SPECIAL DIAL = New Access Codes
The first digit of access codes can be replaced by 2 digits.
Press LED Button 01 to enter blanks.
Default
Access
Code
New
Access
Codes
Features Affected
(N/A = Not Affected/ Cannot Change)
Unused
0
Voice First/Tone First (Dial 1-N/A)
Station LCD Messages (10~19-N/A)
Door Phones: (#151~#159; #161~#163)
Station Speed Dial (100~139-N/A) RCTUE/F
1
IMDU or RMDS Access: DK424 and DK40i (#19)
Station Speed Dial Set (10~49-N/A) RCTUA, BA/BB,
C/D
Default [PDNs] and Park Orbits (see Program 04)
Default [PDNs] and Park Orbits (see Program 04)
ACD Ports ( 04, 09, 71)
*
*
Busy Override (Dial 2-N/A)
Off-hook Call Announce (2-N/A)
2
3
Do Not Disturb Override (Dial 2-N/A)
RCTUE/F System Speed Dial (200~999)
Default [PDNs] and Park Orbits (see Program 04)
RCTUA~C/D External Page Zones 1~4 (#35~#38)
Executive Override (Dial 3-N/A)
Group Page (Internal) (#311~#318)
Park + Page (Cnf+#331)
All Call Voice Page (#30)
All Call Voice Page with External Spkrs (#39)
RCTUE/F Ext Page Zones #351~#358
Park Pick Up [DN]+#331 (see Program 05)
*
Park + Hold (Cnf+#332)
Strata DK Programming 5/99
3-19
System & Station
Program 05 – Flexible Access Code Numbering
Default
Access
Code
New
Access
Codes
Features Affected
(N/A = Not Affected/ Cannot Change)
Default [PDNs] and Park Orbits (see Program 04)
T.R. Override/T. Class Code Input (Cnf + #47)
Default [PhDNs] (see Program 04)
BGM Over Stations ON (#481)
BGM Over Stations OFF (#480)
*
Automatic Callback (Dial 4-N/A)
CO Line Queuing (Dial 4-N/A)
Station Number Display (#401)
Port Number Display (#402)
Hold (#41)
BGM Over External Speakers ON (#491)(Station Port
000 only)
BGM Over External Speakers OFF (#490)(Station
Port 000 only)
Cancel Message Waiting at Station (#409) from [PDN]
or [PhDN]
Hold Pickup (#42)
Retrieve Message Waiting (#408)
Automatic Busy Redial (Conf + #44)
Automatic Busy Redial Cancel (Int + #44)
4
Access Code/Speed Dial Prefix (44 or #)
To store a CO line or feature access code in Speed
Dial memory from rotary phones or phones without
the Speed Dial and Redial buttons, enter 44 + 7XXX
instead of # + 7XXX.
Message Waiting Answer (#408) from INT, [PDN], or
[PhDN]
Display [PDN], [SDN], or [PhDN] on LCD (#407)
Emergency Call to Attendant Console (#400)
Start Trace #489 (Station Port 000 only)
Stop Trace #488 (Station Port 000 only)
Cancel Auto Call Back (#43)
Standard telephone Redial (44) or dial # for feature
access code
Flash (Cnf + #45)
Account Code Input (Cnf + #46)
Call Pickup Station (#5+Station No.), Ringing CO or
DID line (#59)
Selected Group Pickup (#5+#320~#339)
Own Group(s) Pickup (#5+#34)
Pickup Ringing Line (#59)
Directed Pickup of CO Line on Hold (#5+#7 XXX,
XXX = 001~200),
5
[DN] Pickup #5#2+XXX (XXX=[PDN] or [PhDN], DK
Release 3.1 and above)
Pick-up External Page (#5 +#30 or for Zone Page
#5+#35~#38)
Verified Account Codes (DK14, DK40i, RCTUA~C/D:
Speed Dial + 50; RCTUE/F Speed Dial + 050)
#5#79 Pick up Tandem Connection (Release 3.2 and
above)
3-20
Strata DK Programming 5/99
System & Station
Program 05 – Flexible Access Code Numbering
Default
Access
Code
New
Access
Codes
Features Affected
(N/A = Not Affected/ Cannot Change)
Call Forward (#601, #602, #603, #604)
Timed Reminder (#605~#609)
T.R. Override Code Change (#654, #655)
System Speed Dial
M/W for Voice Mail ON (#63+Station No.)
M/W for Voice Mail OFF (#64+Station No.)
Voice Mail ID Code Set (Call Fwd, #656)
Voice Mail ID Code Set (Ans. MW, #657)
LCD Message Set (#68)
(N/A 600~699 RCTUB, RCTUBA/BB, &
RCTUC/D)
System Speed Dial Set (N/A 60~99 - DK14, DK40i
and RCTUA)
LCD User Name (#621-Set, #620-Reset, TR dial plan
Set #650 +6267 +7/8/9 Change
DISA Security Code Change (#658)
DKT Mute Ring Adjust (#6101)
6
Verified Account Code Change (#659)
Set LCD Messages (#68)
DKT Ring Level Adjust (#6102)
Port Swap/Station Relocation OFF (#6281)
Station Relocation ON (#6282)
System LCD Messages (N/A 60-99)
Traveling Class Code 1~8 Change (#691~#698)
Logical Port Swap (#627 + Destination Intercom No.)
Physical Port Calling (#629 + Physical Port No.)
Message Waiting Set/Cancel (N/A) (7) (77)
Night Lock Password Change (#622)
Logical Port Swap ON (#6283)
Call Forward Ext Set or Remote Change Code (#670)
Date Set (#651)
Time Set (#652)
Weekday Set (#653)
CO Line Outgoing Calls (#7001~#7200)
7
To store a CO line or feature access code in Speed Dial memory from rotary telephones or telephones without
the Speed Dial and Redial buttons, enter 44 + 7XXX instead of # + 7XXX.
CO Group Outgoing Calls (801~816)
Default Distributed Hunt [DNs] (850~ 865)
See Program *04
8
9
Least Cost Routing or CO Group (9), Distributed Hunt Group Prog *04 Port Ref. (900~915)
Program 05 Overview
Program 05 enables you to change feature access codes. The first digit of a feature access code can
be changed to a different digit or to two digits. Digits after this prefix cannot be changed. Some
access codes cannot be changed (such as the code for Automatic Callback) and are shown with N/
A on the record sheet.
Notes
●
●
●
Access code conflicts may exist if new access codes are assigned, and a new system
numbering plan will have to be implemented.
Be sure access code changes do not conflict with existing access code or station numbering
schemes. Refer to Program 04 – Port/Station Number Assignment.
If access codes are being changed to a number that is currently assigned, change the currently
assigned code to an unused code first. In the initialized state, the only unused code is zero (0).
Strata DK Programming 5/99
3-21
System & Station
Program *05 – Call Park Pickup Abbreviated Dialing
Program *05 – Call Park Pickup Abbreviated Dialing
Processor Type: DK14, DK40i, All RCTUs
Program Type:
System
Initialized Default: Blank
ꢀ ꢀ ꢀ ꢀ
ꢀ
SELECT = 1
DATA = 1 or 2 digit abbreviated
dialing for Call Park Pickup.
SELECT = Call Park type:
1 = Change #331 Call Park Pickup Code
2 = Change #332 Call Park Pickup Code
It is only necessary to change one code, but
each code can be changed to the same or
Program 05 Overview
ꢀ
This program assigns two Call Park Pickup abbreviated dialing codes to pick up parked calls. For
dialing convenience, the 1- (or 2-) digit abbreviation for Call Park Pickup replaces the Call Park
access codes #331 and #332. To park calls, Code #331 and #332 must still be used if the Program
39ꢃ3DUNꢃLQꢃ2UELW buttons are not available on a telephone. Changing the #331 and #332 codes
only applies to Call Park Pickup.
♦
LED 01 blanks out the Call Park abbreviated dialing data.
Example:
If Park Pickup code #331 is changed to the digit “1”, Park Pickup functions by dialing 1XXX,
where XXX is the orbit number in which the call is parked.
3-22
Strata DK Programming 5/99
System & Station
Program 09 – Built-in Auto Attendant Prompt / Station Assignments
Program 09 – Built-in Auto Attendant Prompt / Station
Assignments
Processor Type:
DK14, DK40i, All RCTUs
Program Type:
System and ACD
Initialized Default: Blank
ꢀ ꢀ ꢀ ꢀ
SELECT = Prompt
AUTO ATT DIAL = (1~4 digits)
Press prompt number offered
to caller. First or second digit.
Enter the station numbers, [PDNs], [PhDNs], DH
[DNs], or #4 plus the ACD Group No. which will
receive Auto Attendant calls. Could be ꢀ if
establishing the first digit.
Press LED Button 01 to delete data.
Dialed Digit (Menu Prompts)
Station Number [PDN]
Department, Division, Etc.
0
1
2
3
4
5
6
7
8
9
Program 09 Overview
Program 09 tells the system where to direct calls after incoming Auto Attendant callers dial a
digit(s) in response to the menu of dialing prompts offered by one of the Auto Attendant’s digital
announcers.
The exact dialing prompts along with their associated station numbers, [PDNs], [PhDNs],
Distributed Hunt [DN] and ACD group numbers are assigned with this program. The actual
announcements that are delivered to callers are recorded on customer-supplied digital announcers.
The dialing prompts can either be all one-digit or all two-digits (or numbers of 1~4 digits).
One digit dialing prompts can be used, but they cannot conflict with the first digit of the [PDN] in
Program 04 or the [PhDN] and DH [DN] in Program *04.
Two-digit dialing prompts are only used when it is necessary to stop the announcement to prevent
errors in digit translation or when single-digit prompts conflict with [PDN], [PhDN], and DH [DN]
numbering plans. Digit Translation errors occur sometimes when line transmission is low or the
announcement voice frequencies are the same as a DTMF digit and the system RRCS, K4RCU3,
K5RCU, K5RCU2, or QSTU3 circuit will not dial or misdials.
The first digit of the two-digit prompts cannot conflict with [PDNs] in Program 04 or [PhDNs] and
DH [DNs] in Program *04.
Strata DK Programming 5/99
3-23
System & Station
Program 09 – Built-in Auto Attendant Prompt / Station Assignments
➤ To create one-digit dialing prompts and to assign the associated destination station numbers
1. Enter Program 09.
2. When “SELECT” appears on the LCD, press the desired digit (prompt). Then “AUTO ATT
DIAL” appears on the LCD.
3. Enter the destination DH or station [PDN] (not Port number) number or ꢄꢋ plus the ACD
group (per Note) associated with the prompts and then the +ROG button.
4. Press 6SNU and repeat Steps 2 and 3 for more prompt-station entries.
➤ To enter two-digit dialing prompts along with their destination station numbers
1. Enter Program 09 and then see “SELECT” on the LCD.
2. Press the desired leading digit then see “AUTO ATT DIAL” on the LCD.
3. Press and then the +ROG button. The first digit will now be set, and “DATA PROGRAMED”
ꢀ
will again appear on the LCD.
4. Press 6SNU and press a second digit, and then see “AUTO ATT DIAL” on the LCD.
5. Enter the destination station [DN] assigned to the two-digit prompt and then the +ROG button.
6. To complete more prompt-station entries, repeat Steps 4 and 6.
➤ To assign a digit (menu prompt) to an ACD Group
➤ Enter ꢄꢋ;; in place of the [DN]) at the “AUTO ATT DIAL” LCD programming prompt,
where XX is the ACD Group number 01~16.
Note When transmission and DTMF levels are lower than normal or when the digital
announcement voice frequencies match DTMF digital frequencies (talk-off), Auto
Attendant efficiency may be improved with two-digit dialing options, instead of one-digit
dialing options.
3-24
Strata DK Programming 5/99
System & Station
Program *09 – [PDN], [PhDN], DH, ACD or Modem DID Ext. Assignments
Program *09 – [PDN], [PhDN], DH, ACD or Modem DID
Ext. Assignments
Processor Type: See legend below
Program Type:
Station
Initialized Default: See legend below
ꢀ ꢀ ꢀ ꢀ
ꢀ
SELECT = Port No. (see legend)
DIAL = DID Extension Number (1~4 digits)
Press LED Button 01 to erase extension
numbers.
To add a port range, enter XXXꢀXXX
after entering a port range.) Then enter
(low port ꢀ high port). (Do not press #
the lowest DID Ext. number as the first
Ext. number in the range.
[PDN]
Port
Range
[PhDN]
Port
Range
[PDN]Ext.
#
[PhDN]
Ext. #
DH Group DH Ext. #
ACD
Port #
RMDS/IMDU
Modem Port [PhDN] Ext. #
Modem
Processor
ACD Ext. #
Ports
Default
DK14
DK40i
000~009
000~027
000~031
000~079
000~239
000~335
10~19
10~37
500~509
500~527
500~531
500~579
500~739
500~835
50~59
50~77
900~915
900~915
900~915
900~915
900~915
900~915
Blank
Blank
Blank
Blank
Blank
Blank
N/A
N/A
N/A
N/A
N/A
031
035
085
245
340
N/A
41
RCTUA
200~231
200~279
200~439
100~435
500~531
500~579
500~739
450~785
N/A
N/A
235
285
445
840
RCTUBA/BB
RCTUC/D
RCTUE/F
090~097
250~265
345~360
290~297
450~465
850~865
[PDN],
[PhDN], DH,
ACD or
[PDN],
[PhDN], DH,
ACD or
[PDN],
[PhDN], DH,
ACD or
[PDN], [PhDN], DH, ACD
or Modem Port
DID Ext. # (1~4 Digits)
[PDN], [PhDN], DH, ACD
or Modem Port
DID Ext. # (1~4 Digits)
[PDN], [PhDN], DH, ACD
or Modem Port
DID Ext. # (1~4 Digits)
Modem Port
Modem Port
Modem Port
Strata DK Programming 5/99
3-25
System & Station
Program *09 – [PDN], [PhDN], DH, ACD or Modem DID Ext. Assignments
Program *09 Overview
This program assigns the routing destinations for incoming DID line calls.
Program ꢀ09 DID extension numbers can be routed to [PDNs], [SDNs], or [PhDNs], ACD
Groups, or Distributed Hunt groups. Each [PDN]/[SDN] and/or [PhDN] can appear and ring
(immediate, 12 sec. delay or 24 sec. delay with Program ꢀ71, ꢀ72 and ꢀ73) on up to 120
telephones. A DID extension number can ring up to 120 telephones maximum.
Any DID line can be assigned to route with Program 71 and 72 DNIS routing assignments, instead
of Program ꢀ09 assignments, to provide all the DNIS call routing features to normal DID lines.
Which program options (Program ꢀ09 or Program 71 and 72) DID line call routing will follow is
determined for each DID line in Program 17, LED 05 and/or 07 (see Program 17 for more details).
On DK424, DID calls will alternately ring all or selected Attendant Consoles (in the load share
group, assigned in Program 81-89) when a DID Attendant Console extension number is assigned
to ring any one of the Attendant Console ports in the load share group.
3-26
Strata DK Programming 5/99
System & Station
Program 10-1 – System Assignments, Part 1 of 3
Program 10-1 – System Assignments, Part 1 of 3
Processor Type: DK14, DK40i, All RCTUs
Program Type: System
Initialized Default: LEDs 07, 08, 09, 16, 18, 19 and 20 are ON
ꢀ ꢀ ꢀ ꢀ
SELECT = 1
Light the LED Buttons that are marked with an X in
the table below.
Button/
LED
X
LED ON
LED OFF
20
Two-CO Line Conference/Allowed
Not Allowed
Two-CO line Conference must be allowed for Tandem Line, DISA,
CF-EXT, and DNIS external routing operation. Also See Program
15, Code 5.
19
18
17
Conference/Allowed
Not Allowed
Ring Detect Time-Normal
Ring Detect Time-Short Rings
No Station to Station Call PAD
Station to Station Call Volume PAD (-
8db)
16
15~13
12
BRI Standard Initialization (2 TEIs)
Not Used
None (TEI = 0)
Not Used
15 times
ABR Cycles/10 times
ABR Redial time/30 sec.
11
1 min.
10
System Speed Dial Override, Toll
Restriction
Restricted
09
08
07
Exclusive Hold/Allowed
Not Allowed
Alternate Point Answer
Transfer Privacy
Not Allowed
Ring Transfer of CO Line Allowed
If Ring Transfer is allowed, set Ring Transfer Recall time in Program
37; if ring transfer is not allowed (LED 07 OFF), the station recalls
immediately if transfer is attempted.
06
CO Line Repeat Ringing
Standard Ring
Standard ring pattern is 1 sec. on, 3 sec. off.
05
04
Incoming Call Abandon 8 sec.
6 sec.
CO Line DTMF Signal Time 160 msec.
80 msec.
LED 04 DTMF Signal Time applies to manual and speed dial tones
sent out of the system via CO lines. This applies when dialing from
any Toshiba telephone, including the 2000-series Digital Telephone.
LED 04 does not apply to Call Forward or Voice Mail ID DTMF tones
sent to voice mail ports. (See Program 10-2, LED 06, for tones sent
to Voice Mail ports.)
03
02
Dial Pulse Make Ratio 33%
40%
0.45 or 1.5 sec. per Program 42-0
CO Line Re-seize guard time 0.45
CO line guard time is the time interval the system requires to release
a CO line and reseize it. If LED 02 is off, all lines are set with 0.45
second guard time; if LED is on, guard time is 0.45 or 1.5 seconds
per Program 42-0.
01
Tone First (from SLTs, DKTs and EKTs)
Voice First (from SLTs, DKTs and EKTs)
This applies to [PDNs] not [PhDNs]; [PhDNs] are always tone first.
Strata DK Programming 5/99
3-27
System & Station
Program 10-1 – System Assignments, Part 1 of 3
Program 10-1 Overview
You can make the following system assignments with Program 10-1:
LED 20: Two-CO Line Conference
Two lines can be conferenced with one or two telephones (digital, electronic, or standard).
Conference (see LED 19) in this program to enable this feature. Also, Two-line Conference must
be allowed for DISA, CF-EXT, and DNIS external routing use of outgoing lines. CO lines must be
enabled for tandem connection with Program 15, Code 5.
LED 19: Conference
Gives stations the ability to enable (LED 19 ON) or disable (LED 19 OFF) any Conference.
LED 18: Ring Detect Time
Sets normal ring detect time (LED 18 ON). Only use the normal setting, except unless connected
to CO/Centrex lines that send ring signals less than 120 milliseconds.
LED 17: Station-to-Station Call Volume PAD
ON reduces station-to-station talk path volume (-8 dB). LED 17 should be OFF in all cases except
where extreme quiet room noise is expected.
LED 16: BRI Standard or Non-initializing Terminal
Determines the initialization process for BRI lines connected to the ISDN network. A normal
sequence is followed if this is turned ON. If it is OFF, no initialization sequence is needed.
LED 12: Automatic Busy Redial (ABR) Cycles
If activated from an electronic or digital telephone, ABR retries dialing a telephone number on a
line if a far end busy signal is detected. Turn LED 12 ON to have the system try up to 10 times;
turn OFF for up to 15 attempts. This feature is not available with standard telephones and/or Tie or
DID lines.
LED 11: ABR Redial Time
Upon detecting a far end busy signal on a line, ABR will retry either once every 30 seconds or
once every minute. Turn LED 11 ON for 30 seconds; turn OFF for one minute.
LED 10: System Speed Dial Override, Toll Restriction
System Speed Dial can be chosen to override Toll Restriction if LED 10 is turned ON.
LED 09: Exclusive Hold
Exclusive Hold allows electronic and digital telephones to place calls on hold (by pressing the
+ROG button twice) so that other stations cannot pick up the held call with a CO /LQH button. This
feature can be disabled on a system-wide basis. Any station can pick up an Exclusive Hold call by
using the call pickup code.
LED 08: Alternate Point Answer/Transfer Privacy
If Transfer Privacy is selected, a ring/blind transferred call can only be answered at the called
station upon transfer of that call (after the transferring party releases the call). With Alternate Point
Answer, any electronic or digital telephone with the appropriate CO line or [DN] button can pick
up a call transferred to another telephone. In either case, Call Pickup will function from any
station. Station [DN] and CO line transferred calls that occur on [DN] buttons are always Private.
3-28
Strata DK Programming 5/99
System & Station
Program 10-1 – System Assignments, Part 1 of 3
LED 07: Ring Transfer of CO Line Allowed
This option defines station operation for transferring [DN] and CO line calls. If Ring Transfer is
allowed, the system will allow “blind” transfers to busy or idle stations. The transferring station
may release a transferred call before the called party answers. If not allowed, the system will allow
supervised transfers only—the called station must answer before the transferring station releases.
If Ring Transfer is not allowed, immediate recall occurs if “blind” transfer is attempted. The
system denies Ring Transfer to stations in the Do Not Disturb (DND) mode, and immediate recall
will occur if attempted.
LED 06: CO Line Repeat Ringing
If selected, the incoming ringing timing pattern at a station will be the same as the CO line ringing
pattern. This is used mainly with Centrex or PBX systems which may vary the ring pattern to
distinguish between internal and external incoming calls, etc. If Standard Ringing is chosen, CO
line station ringing will cycle one second on, three seconds off regardless of the incoming ring
pattern. This ringing option may be undesirable for some COs.
LED 05: Incoming Call Abandon Timing
The amount of time between incoming CO line ring signals determines when the system will
discontinue (abandon) sending ringing tones to stations. The choice of six or eight seconds
depends on the line ring pattern. This assignment has no effect if the Line Repeat Ringing (LED
06) option is used.
LED 04: Dual-tone Multi-frequency (DTMF) Signal Time
DTMF signals sent out to CO lines can be either 80 or 160 msecs. in length. DTMF to QSTU2,
KSTU2, RSTU, RSTU2, RDSU/RSTS, PSTU, PESU ports (including voice mail ports) are not
affected by this assignment. See Program 10-2 for standard telephone port DTMF timing. This
program pertains to manual dialing or speed dialing from all Toshiba telephones, with the
following exception. When dialing manually from 2000-series telephones, signals last as long as
the buttons are pressed (minimum 80 msec.).
LED 03: Dial Pulse (DP) Make Ratio
Dial Pulse timing sent out to CO lines can be changed from the normal 40% make ratio to 33%.
This selection only applies to those CO lines assigned in Program 15 to signal dialing with dial
pulse instead of Dual-tone Multi-frequency (DTMF).
LED 02: Line Reseize Guard Time
Should be set for 0.45 seconds for most installations. Set guard time for 1.5 seconds (using
Program 10-1, LED 02 ON, and Program 42-0), if CO lines experience the following situations: no
dial tone when a line is released and reseized immediately; or, when operating behind Centrex or
PBX, false hookflash signals are sent to the CO when stations release and reseize the same line
immediately.
LED 01: Tone First/Voice First Signaling-Electronic and Digital Telephone
With Voice First, a Directory Number call to an electronic or digital telephone will be preceded by
a one-second burst of tone, followed by voice communication via the Handsfree Answerback
function. For Tone First, repetitive Directory Number ring tone is sent in a one-second on, three-
seconds off pattern. Conversion from one signaling mode to the other can be made by dialing an
additional digit of 1 from the calling station. Voice First applies to called [PDNs] only; [PhDNs]
are always tone first regardless of LED 01 setting.
Strata DK Programming 5/99
3-29
System & Station
Program 10-2 – System Assignments, Part 2 of 3
Program 10-2 – System Assignments, Part 2 of 3
Processor Type: DK14, DK40i, All RCTUs
Program Type:
System
Initialized Default: LEDs 02, 14, 15, and 16 are ON
ꢀ ꢀ ꢀ ꢀ
SELECT = 2
Light the LED Buttons that are marked with an X in
the table below.
Button/
LED
X
LED ON
LED OFF
20
19
18
17
16
15
14
Padded DTMF Tone Return
When Dialing
DTMF/No DTMF Per Prog 10-2, LED 11
External Conference Amp
Connected to PEKU
No External Amplifier Connected
No External Amplifier Connected
“TRNS” Soft Key—Normal
External Conference Amp
Connected to PEKU
“TRNS” Soft Key—
Immediate
Executive Override Warning
Tone/ON
Executive Override Warning Tone/OFF
Not Included - see Button/LED 20 note.
External Page included with
All Call Page
Privacy Override/Attendant/
Supervised Loop Warning
Tone/ON
Privacy/Attendant Supervised Loop Override Warning Tone/OFF
13
Send Auto Callback Camp-
on Tone
No Callback Tone. Called party receives notification tone when calling party activates Auto Call
Back.
12
11
CO Line 3 min Beep Tone
No Beep Tone
No DTMF Tone Return When
Dialing
DTMF tone return when dialing
10
09
08
BGM connected to PESU,
Circuit 8
EKT connected to PESU, CKT 8
EKT connected to PEKU, CKT 3
BGM connected to PEKU,
Circuit 3
Elapsed Time Display 1 min.
After Access or Answer a CO
line
Elapsed Time Display 15 sec. After Access or Answer a CO Line
Standard Tel. CO Ring Distinctive
07
06
Standard Tel. CO Ring per
Prog. 10-1, LED 06
VM ID Code DTMF Signal
Time 80 ms
160 ms
05
04
Send Music-on-hold.
Send Ringback Tone to the transferred party.
MW cancel from VM: Automatic When Answer
2 Ringing Modes
MW cancel from VM: RS-232
or dial #64 + [DN]
03
02
3 Ringing Modes
Hunt/C.F. override from DSS
console's phone
Hunt/C.F. override from DSS console
01
Tone First (from DSS
Console)
Voice First (from DSS Console)
This applies to [PDNs] not [PhDNs]; [PhDNs] are always tone first.
3-30
Strata DK Programming 5/99
System & Station
Program 10-2 – System Assignments, Part 2 of 3
Program 10-2 Overview
You can make the following system assignments with Program 10-2:
LED 20: Padded Tone Return
With some Central Offices, callers may experience clicking or squealing sounds or a loud DTMF
tone return during or after dialing. To counteract this, it is recommended that padded tone return or
no tone return be enabled (LED 20 ON) or No DTMF tone return (LED 20 OFF and LED 11 ON).
If this option is not selected (LED 20 OFF), Program 10-2, LED 11 selects normal level DTMF
Return or No DTMF Return.
The optional padded DTMF frequency system tone is returned to callers at a lower-than-normal
volume level with each digit dialed from the telephone dial pad or when speed dialing is used.
The tones are also heard by callers routed to voice mail when DK sends VM ID codes.
LED 19: Stations Use External Amplified Conference
Enable this feature (LED 19 ON) only if an external amplifier (Program 10-3) is used for Two-line
conference calls. This provides additional amplification to the station during a Two-line
conference call. If Two-CO line conference/tandem call volume is low due to CO line loss,
Toshiba recommends testing two-line Conference with LED 19 ON; if it improves the volume
level and there is no hum noise, keep LED 19 ON.
Disable this feature (LED 19 OFF) if an external amplifier is not switched into two-line conference
calls in all cases. Do this because line unbalance may cause hum noise on the station talk path
during Two-CO line conference calls.
LED 18: Two-CO Line Conference
LED 18 should be OFF whenever Two-line (Tandem, DNIS Network, External Call Forward,
DISA) connection is allowed (in Program 15-5 and Program 10-1, LEDs 19 and 20) unless Two-
CO line conference amplifiers are connected (Program 10-3, LED 01~04).
This increases the volume level between the two outside parties on a tandem (two-line)
connection, but it will not affect station volume if conferenced into the tandem connection. If Two-
CO line volume is low due to CO line loss, test the volume level with LED 18 ON. If it improves
without adding hum noise, keep LED 18 ON.
LED 17: “TRNS” Soft Key Immediate Transfer
If this feature is activated and a transfer is initiated with the “TRNS” Soft Key, the call will ring
transfer (Camp-on Busy) immediately after the last digit of the called station (busy or idle) number
is dialed. This feature does not apply to transfers initiated with the fixed &QIꢐ7UQ button or
“CONF” Soft Key.
LED 16: Executive Override Warning Tone
Executive Override allows a station user (if assigned in ) to break into and listen to an existing
station conversation. A warning tone can be set optionally to be heard by the conversing parties.
Strata DK Programming 5/99
3-31
System & Station
Program 10-2 – System Assignments, Part 2 of 3
LED 15: External Page Included with All Call Page
External speakers and all electronic and digital telephones are paged by dialing: Directory Number
[DN] + ꢄꢆꢉ. Theꢃ$OOꢃ&DOOꢃ3DJHꢃbutton is used to page all digital and electronic telephones only;
external speakers are not included when using the button.
If the All Call voice page access code (ꢄꢆꢉ) is entered, or if the paging number is dialed on
incoming Tie, DID or DNIS lines, external page (all zones) may be included with All Call
telephone speaker paging. This option does not affect the $OOꢃ&DOOꢃ3DJH button function, which
activates electronic and digital telephone speakers only, never external page (See Program 17,
LED 01 and Program 71).
LED 14: Privacy Override Warning Tone
Privacy Override allows a station user to enter an existing CO line conversation by pressing a CO
/LQH button (if the called station is assigned in Program 30). A warning tone can be set optionally
to be heard by the conversing parties.
LED 13: Auto Callback Camp-on Tone
A busy called digital or electronic telephone user may optionally hear a one-time beep tone (from
the speaker) signifying that another station has tried to call and has activated the Automatic
Callback feature.
LED 12: CO Line Beep Tone
If this LED is lit, a beep tone will be sent every three minutes to stations on outgoing line calls.
LED 11: Dual-tone Multi-frequency (DTMF) Tone Return
This option deletes DTMF tones that are returned to digital or electronic telephones when
manually dialing or speed dialing. It also eliminates auto dial digits returned to callers when digits
are automatically sent to voice mail ports on forwarded calls.
LEDs 10 and 09: Background Music/Music-on-Hold Separation
An alternate Background Music (BGM) source can be sent to digital telephone speakers,
electronic telephone speakers, and external page speakers, while another Music-on-hold (MOH)
source can be sent to lines or internal stations on hold.
The alternate BGM source can be connected to either circuit 3 on a PEKU PCB, circuit 8 on a
PESU PCB, or circuit 2 on a PSTU, KSTU2, RDSU, RSTU2, RSTU, or QSTU2. LEDs 09 and 10
should be OFF for RSTU2, RSTU, RDSU, KSTU2, QSTU2, and PSTU alternate BGM. Also run
Program 19 to assign BGM to a PCB slot number.
♦
DK14, DK40i: The normal MOH source can be connected to the MOH RCA jack on the
DK14 KSU or on the DK40i KSU.
♦
DK424: The normal MOH source always connects to an RCTU. Also run Program 19 to
assign BGM to a PCB slot number.
When disabled (LED 10 OFF), deletes DTMF tones returned to digital and electronic telephones
when dialing from dial pad or speed dialing; also deletes auto dial digits from callers that are call
forwarded to voice mail. This does not affect the actual DTMF tones sent out to trunks or voice
mail devices.
When disabled (LED 09 OFF) BGM connected to the PEKU or PESU is sent to electronic and
digital telephone speakers and external page (optional). To assign the BGM PCB slot number, see
Program 19-1.
PESU/PEKU can be in any universal slot assigned in Program 19-1.
3-32
Strata DK Programming 5/99
System & Station
Program 10-2 – System Assignments, Part 2 of 3
LED 08: Display Dialed Number Timing
An LCD telephone will display a dialed number on outgoing calls and the CO line (Program 93)
ID name, DNIS, ANI, or Caller ID information on incoming calls for either 15 or 60 seconds
before the display changes to the elapsed time of the call.
LED 07: Standard Telephone Distinctive Ring
If Distinctive Ring is enabled (LED 07 ON) the CO line call ring pattern is standard: 0.2 seconds
on, 0.4 seconds off, 0.2 seconds on, 3.4 seconds off; intercom ring is always 1 second on, 3
seconds off. This does not apply to VM Ports (Program 31, LED 17 ON) which are always
standard ring. The line call ring pattern to standard telephones can be made distinct from the
intercom ring pattern.
If Distinctive Ring is not enabled (LED 07 OFF), the pattern is per Program 10-1, LED 06.
Intercom, Transferred, Tie, and DID calls, with or without Distinctive Ring enabled, ring with a 1-
second on and 3-seconds off pattern.
LED 06: Voice Mail Identification Code, Dual-tone Multi-frequency (DTMF) Signal Time
DTMF digits automatically sent to RSTU/RDSU/RSTU2/RSTS/PSTU/PESU/KSTU2/QSTU2
voice mail ports can be sent in either 80- or 160-millisecond bursts. This applies to digits sent via
the voice mail identification code (ꢄꢑꢌꢑ/ꢄꢑꢌꢏ) set at each station. This also applies to manually
dialed digits sent to voice mail ports from Toshiba telephones, including 2000-series digital
telephones.
LED 05: Music-on-hold or Ring Back Tone
Prior to Release 3.2, transferred parties would either hear Music-on-hold (MOH) or silence. With
Release 3.2 and higher, transferred parties can hear MOH or Ring Back Tone (RBT). Turn LED 05
ON to play MOH for transferred parties; turn LED 05 OFF to send RBT. If MOH is not installed,
and LED 05 has been turned on, the transferred party will hear nothing.
LED 04: Voice Mail Message Waiting Cancel Via Dial #64/Automatic
Set Voice Mail Message Waiting Cancel Via Dial ꢄꢑꢋ (LED 04 ON) if the Strata DK system is
connected to a voice mail (VM) system that sets station Message Waiting (MW) LEDs by RS-232
or by dialing ꢄꢑꢆ + Station number, [PDN] or [PhDN] or RS-232 signal. This ensures the message
LED remains flashing and are not cancelled by the DK system until the VM machine cancels the
Message LED by sending an RS-232 signal or pressing ꢄꢑꢋ + Station Intercom number, [PDN] or
[PhDN].
Also, when using RS-232 Voice Mail Integration (SMDI) LED 16 must be set to ON in Program
31, for PGM 10-2 to function.
Set to Automatic (LED 04 OFF) to cancel the flashing message waiting LED any time a station
calls the VM machine and the VM machine answers.
LED 03: Ringing Modes
The Strata DK system can be set for either two-ringing mode or three-ringing mode operation. The
Day and Night modes are available with the two-mode operation, and the Day, Day2, and Nights
modes are available with the three-mode operation. Each ringing mode has distinct CO line ring
assignments (Programs 71 (1~3), 78; 81~89 and ꢀ81, ꢀ84, ꢀ87).
The three-mode selection is useful for alternate answering positions. Station users can change
modes with the 1LJKWꢃ7UDQVIHU button on either a DSS console (Program 29), a telephone
(Program 39) and/or Attendant Consoles (Program 59).
Strata DK Programming 5/99
3-33
System & Station
Program 10-2 – System Assignments, Part 2 of 3
This feature applies to loop and ground start lines, and also Tie, DID, and DNIS lines assigned
with Program 17, LED 05 ON; these lines will use Program 71 (1~3) assignments. Tie and DID
lines assigned with Program 17, LED 05 OFF cannot be routed to different destinations in the Day/
Day 2/Night modes.
LED 02: Call Forward/Station Hunt Override From DSS Console (DK424 and DK40i only)
If a station has activated Call Forwarding or Station Hunting, all calls to that station—except for
calls from the DSS console position—will forward or hunt to another number. You can Call
Forward from the console itself or from the digital or electronic telephone assigned to it. You
cannot Call Forward from both; it is an either/or choice. If the console calls (using the DSS
console station buttons) are forwarded, the telephone attached to the console will not be
forwarded, and vice versa. This allows the console operator flexibility in reaching a station user
that has Call Forward or Station Hunt telephone options activated.
Note This feature applies to both types of DSS consoles, the DDSS and the HDSS.
LED 01: Tone First/Voice First-DSS Console
The intercom call signal from a DSS console can be set for Tone First Signaling or Voice First
Signaling. This setting is independent of the system-wide signal option in Program 10-1. Thus,
DSS consoles and their attendant stations can ring with different signaling modes. Voice First
applies to called [PDNs] only; [PhDNs] are always tone first.
3-34
Strata DK Programming 5/99
System & Station
Program 10-3 – System Assignments, Part 3 of 3
Program 10-3 – System Assignments, Part 3 of 3
Processor Type: DK14, DK40i, All RCTUs
Program Type: System
Initialized Default: LEDs 11, 13 and 20 ON, all other LEDs OFF
ꢀ ꢀ ꢀ ꢀ
SELECT = 3
Light the LED Buttons that are marked with an X in
the table below.
Button/
LED
X
LED ON
LED OFF
20
SMDI Message Desk Number (001) is sent in SMDI
packet.
CO line number is sent in SMDI packet.
Speed Dial Entry Timeout - 1 minute
19
18
Speed Dial Entry Timeout- 3 minutes
Auto Attendant: Normal Ringing Pattern After Camp-
on
Auto Attendant: Back to Announcement After Camp-on
17
16
15
14
Auto Attendant: Ring Before Disconnect time
Auto Attendant: Ring Before Disconnect time
Auto Attendant: Sends MOH to Caller
Auto Attendant: Ring Before Disconnect time
Auto Attendant: Ring Before Disconnect time
Auto Attendant: Sends RBT to Caller
SMDI-Bellcore Standard VM Interface, per LED 09
Below
Not used
13
12
11
10
09
08
07
06
05
04
SMDI-Station Number Digit Length (HEX-8)
SMDI-Station Number Digit Length (HEX-4)
SMDI-Station Number Digit Length (HEX-2)
SMDI-Station Number Digit Length (HEX-1)
Bellcore Standard 1985 Version (1-space)
Caller ID/ANI numbers are sent out the SMDI port
SMDI-Station Number Digit Length (HEX-0)
SMDI-Station Number Digit Length (HEX-0)
SMDI-Station Number Digit Length (HEX-0)
SMDI-Station Number Digit Length (HEX-0)
Bellcore Standard 1985 Version (2-space)
Caller ID/ANI numbers are not sent out the SMDI port.
PEKU Ports 33, 34-Amp, connected (RCTUBA/BB
or higher)
PEKU Ports 33, 34-stations connected
03
02
01
PEKU Ports 25, 26-Amp, connected
PEKU Ports 17, 18-Amp, connected
PEKU Ports 09, 10-Amp, connected
PEKU Ports 25, 26-stations connected
PEKU Ports 17, 18-stations connected
PEKU Ports 09, 10-stations connected
Program 10-3 Overview
You can make the following system assignments with Program 10-3:
LED 20: SMDI Message Desk Number
For CO line calls answered by Voice Mail/Auto Attendant devices, either the three-digit CO line
number (001~200) or the Message Desk number (001) can be sent in the Message Desk fields of
the SMDI packet. The system distinguishes CO line number 001 from Message Desk number 001.
Strata DK Programming 5/99
3-35
System & Station
Program 10-3 – System Assignments, Part 3 of 3
LED 19: Speed Dial Entry Timeout
Station users can either have up to one minute or up to three minutes to store a Speed Dial number
or memo. If they do not store the number or memo within the set time, their station exits the Speed
Dial-storage mode and returns to the normal idle state. The timer is required because of the User
Programmable Feature Buttons feature, which allows the [PDN], +ROG, and &QIꢐ7UQV buttons to
be programmed in Speed Dial Memory. The three-minute setting is recommended if station users
frequently store memos with Speed Dial numbers using the 0RGH button below the LCD.
LED 18: Built-in Auto Attendant Camp-on Busy/Ring No Answer Routing
This option is designed for Auto Attendant configurations that have primary announcement
devices, but no secondary ones tells the system where to route Auto Attendant calls that ring and
are not answered or have been camped-on for a designated time (see Program 26). The calls can be
sent back to the primary announcement device or to the station or stations assigned to the CO lines’
normal ringing pattern (see Programs 81, 84, and 87).
LEDs 16 and 17: Built-in Auto Attendant Disconnect Time
If LED 18 is assigned for normal ringing, set LEDs 16 and 17 to tell the system when to disconnect
Built-in Auto Attendant calls that have not been answered by the alternative stations.
The time the Auto Attendant rings stations (per Program 81, 84, 87) after a loop start line caller
does not dial and/or a ringing station does not answer. If a call is not answered before ring
disconnect time period time-out, the call will disconnect. This prevents loop start lines from being
locked-up when there is no CPC supervision from the central office after the outside caller hangs
up.
Set LEDs 16 and 17 for the desired time as follows:
♦
♦
♦
40 seconds: LED 16 OFF, LED 17 OFF (Initialized default)
120 seconds: LED 16 OFF, LED 17 ON
240 seconds: LED 16 ON, LED 17 OFF
LED 15: Built-in Auto Attendant MOH/RBT for Transfer
Callers can hear ring back tone (RBT) or Music-on-hold (MOH) after being transferred from the
Built-in Auto Attendant to a station, depending on the selection made with LED 15.
LED 14: RS-232 Voice Mail Signaling Method
The DK provides two types of RS-232 signaling: Bellcore Standard type (TR-TSY-000283, TR-
NWT-000283) or Toshiba Proprietary. Refer to the VM machine installation documentation and
contact the Toshiba and/or VM machine manufacturer for VM machine SMDI configuration.
Notes
●
Toshiba VP products require Release 7 software or above for Toshiba proprietary integration.
●
Toshiba VP products require the SW-X0042 feature package (CO Centrex) for SMDI, but not
for Toshiba Proprietary RS-232 Interface.
●
Toshiba Stratagy products support SMDI only in the standard configuration, not Toshiba
proprietary RS-232 interface.
3-36
Strata DK Programming 5/99
System & Station
Program 10-3 – System Assignments, Part 3 of 3
LEDs 13-10: SMDI Station Number Digit Length
Set LED 10-13 ON so that the hex values add up to the Voice Mail station digit length for SMDI
VM interface. (Example: For VP100 or Stratagy/Stratagy DK SMDI interface, set LEDs 10, 11,
and 12 on for 7 digits (1+2+4=7).
Do not set LED 10-13 OFF for Toshiba proprietary interface; it is no longer supported by DK
systems.
This refers to the station digit length that the SMDI voice mail system design requires. This
parameter is set for the Voice Mail system digit length; not the DK station digit length. If the voice
mail system SMDI is designed per the Bellcore Standard TR-TSY-000283, 1985 version, set this
parameter to seven-digits (LEDs 10, 11, and 12 ON which is equal to Hex 7). Current VP and
Stratagy voice mail SMDI systems are designed for this seven-digit operation.
If the voice mail system SMDI is designed per the Bellcore Standard TR-NWT-000283, 1991
version, set this parameter between 1-10 digits with LEDs 10, 11, 12, and 13. (See Program 10-3
record sheet for LED-HEX values.) Digit length setting is not necessary with Toshiba Proprietary
Interface (LED 10-13 OFF).
LED 08: Caller ID / Automatic Number ID
This option determines if Caller ID (CLID) and/or Automatic Number Identification (ANI)
telephone numbers will be sent out the system SMDI port (SMDI only not Toshiba proprietary):
♦
Turn LED 08, 10, 11, 12, and 13 ON if received Caller ID and/or ANI numbers should be sent
out the system SMDI port.
♦
Turn LED 08 OFF (initialized default) if received Caller ID and/or ANI numbers should not be
sent out the system SMDI port.
LED 09: SMDI Bellcore Standard Version
Toshiba Proprietary and SMDI is available with RCTUB2 or RCTUC/RCTUD2 Release 2 and
above only and is only for use with Toshiba VP systems, not with Toshiba Stratagy systems.
Bellcore released two versions of the SMDI specification. Contact your voice mail machine
vendor to determine which specification to enable with this program – TR-TSY-000283, Issue 1,
July 1985 version, or the TR-NWT-000283, Issue 2, May 1991 version. Toshiba VP and Stratagy
SMDI products currently use the 1985 version. In either case, the VM station digit length must be
set with LED 10~13 as shown above.
Also note that the 1985 and 1991 version Bellcore specifications use different space/character
parameters for some call types which means the DK will not operate properly if the correct version
is not selected. Select the 1985 version (LED 09 OFF) for Toshiba VP and Stratagy products. This
selection is not needed with Toshiba Proprietary Interface.
Strata DK Programming 5/99
3-37
System & Station
Program 10-3 – System Assignments, Part 3 of 3
LEDs 01~04: Amplified Conference Assignments
Light LEDs 01~04 to identify which PEKU ports should be connected to external amplifiers.
External Amplified Conference is provided by customer-supplied two-way amplifiers connected
to system PEKU ports to amplify “two-line” calls.
♦
DK424 and DK40i: Up to four amplifiers can be connected, depending on the DK system
type (two PEKU ports per amplifier). The number of simultaneous Two-CO line conferencing
(three-party) calls varies according to the processor:
DK40i: 4 calls (2 amplified)
RCTUA: 4 calls (3 amplified)
RCTUB, RCTUBA/BB and RCTUC/D: 10 calls (4 amplified)
RCTUE: 20 calls (4 amplified)
For DK424 and DK 40, amplifiers are switched into Two-CO line calls automatically, one
amplifier for each call, starting from the lowest PEKU ports enabled to the highest (see
Program 10-3 record sheet). Skipping ports is allowed. Two-CO line calls established after all
amplifiers are in use will not be amplified.
Example
The first amplifier can be connected to PEKU ports 017 and 018, skipping ports 009 and 010. In
this case, LED 02 should be ON and LED 01 should be OFF. (See Program 10-1, LEDs 19 and 20;
Program 10-2, LEDs 18 and 19; and Program 15-5 for more information on Two-line Conference.)
Important! The amplifiers used for supervised, Two-line Conference connections are switched
in automatically starting with the first connection. Calls made when there are no
amplifiers available will not be amplified. Unsupervised Two-line tandem
connections are not limited to the numbers listed above (by processor), but are
limited by the number of lines equipped in the system.
Note External amplifiers also amplify two-line DISA, Call Forward External, DNIS externally
routed calls, DID, and Tie line trunk to trunk calls.
3-38
Strata DK Programming 5/99
System & Station
Program *10 – Enhanced 911 Operation
Program *10 – Enhanced 911 Operation
Processor Type: DK14, DK40i, all RCTUs
Program Type:
System
Initialized Default: See each program
Program *10 provides two QSTU2, RSTU, KSTU2, RDSU, PSTU, or PESU ports to be assigned
to interface with central office E911 trunks.
E911 enhanced operation provides locator information to the responding agency to provide more
complete name and address information, including building, floor, etc. This is done by sending the
station number of the 911 caller to the E911 emergency center. This locator information is then
cross referenced with name/number/address data in the E911 central database, and the E911
operator receives the precise location along with the basic information.
The Strata DK14, DK40i and DK424 accomplishes this through a special interface between the
KSU and the CO. This special interface takes the station number information and sends it through
the public network in a format compatible with the central E911 database. This special interface is
required in addition to sending software within the Strata DK.
The required interface is an external device (Telident or Proctor) that interfaces to up to two
standard analog station ports.
Strata DK
Central
Office
Tip/Ring E911 CKT #1
Tip/Ring E911 CKT #2
CAMA Trunk #1
CAMA Trunk #2
KSTU2
QSTU2
RSTU
RDSU
PESU
Proctor or
Telident
E911 Interface
E911
Center
1687
E911 CKT 1 and 2 assigned in Program 10
*
Figure 3-1 Physical Connection of E911 Interface
Programs *10-11 and *10-12 – E911 Standard Telephone Ports Assignment
Initialized Default: Blank
ꢀ ꢀ ꢀ ꢀ
ꢀ
First E911 Port = 11
E911 RSTU/KSTU2 Port Number
Second E911 Port = 12
E911 RSTU/KSTU2/QSTU2 Port Number
First Standard Port
Second Standard Port
Strata DK Programming 5/99
3-39
System & Station
Program *10 – Enhanced 911 Operation
Programs *10-11 and *10-12 Overview
Programs ꢀ10-11 and ꢀ10-12 assign which QSTU2, KSTU2, RSTU2, RSTU, RDSU, PSTU, or
PESU standard telephone ports are connected to the E911 interface unit.
Important! Program 04 Directory Number data must be blank for E911 QSTU2, KSTU2,
RSTU2, or RSTU ports.
Program *10-91 – E911 Interdigital Time
Initialized Default: 15 seconds
ꢀ ꢀ ꢀ ꢀ
ꢀ
Interdigit Timer = 91
01~15 seconds
Interdigit Timer
seconds
Program *10-91 Overview
10-91 assigns the time allowed to dial each digit after dialing 9 when using the E911 feature.
ꢀ
This time will affect the time that LCR or CO Line dial tone is returned when dialing 9. However,
a user can dial a 9+ (non-911) calls normally before receiving LCR or CO line dial tone and the
DK will route the call appropriately.
Program *10-92 – E911 Pause Before Send Timer
Initialized Default: 0 - No pause
ꢀ ꢀ ꢀ ꢀ
ꢀ
Pause Timer = 92
0 = No pause
1 = 1.5 second pause
2 = 3 second pause
Pause Timer
seconds
Program *10-92 Overview
10-92 assigns the time the DK will wait before sending the Station Primary Directory Number to
ꢀ
the E911 SLT port after the E911 SLT port answers.
3-40
Strata DK Programming 5/99
System & Station
Program 12 – System Assignments, Basic Timing
Program 12 – System Assignments, Basic Timing
Processor Type: DK14, DK40i, All RCTUs
Program Type:
Station
Program Timing
Code 1 15 secs.
Code 3
Initialized Default:
1
2
0
1
4
Code 4
Code 5
Code 8
Code 9
ꢀ ꢀ ꢀ ꢀ
SELECT = 1, 3~5, 8, 9
Enter program code from
the table below.
DATA = Enter ring down time (00~60)
SELECT CODE = Enter the 1 digit code which
corresponds to the time listed in the table below.
For Program Codes 8 and 9, the LCD responds with
Program
Code
Required
Code
Function
Code
Time
Standard Telephone Ring Down Timer (Release 4.0)
XX
1
XX = 2 digits. 00~60 secs.
1.5 sec
1
3
Pause Timing
(Speed Dial)
2
3.0 sec.
Flash Timing
1
0.5 sec.
4
5
2
2.0 sec. (Not used in U.S.)
0.2 sec.
4
Pause After Flash
(Voice Path Delay)
0
no pause
1
1.5 sec.
2
3.0 sec.
DNIS Ext. Network, External Call Forward, and DISA
Disconnect Timer for Loop Start Lines
0
no disconnect timer
4 min. disconnect
10 min. disconnect
20 min. disconnect
1~9 secs.
1
8
9
2
3
QRCU3/K4RCU3/RRCS DTMF Inter-digital Release Time
(Standard Phone)
1~9
Program 12 Overview
This program assigns system times for ring down, disconnecting calls, pause times, flash times,
auto attendant, DISA, Call Forward External, and DNIS and DTMF receiving decoding.
Code 1: Standard Telephone Ring Down Timer
This feature is available for Release 4.0 and higher. Code 1 assigns the number of seconds that a
Hotline or Emergency standard telephone waits after going off-hook before automatically ringing
a preassigned directory number. If a valid feature access code or [DN] is dialed prior to the ring
down timer expiration, then ring down does not occur. Ring down applies only to standard
telephone ports, not electronic or digital telephone ports. Ring down destination numbers are
assigned in Program *38.
Strata DK Programming 5/99
3-41
System & Station
Program 12 – System Assignments, Basic Timing
Code 3: Pause Timing
Code 3 enables station users to program short and long pauses in Speed Dial numbers. Applies to
pauses inserted in Speed Dial numbers used for both telephone voice calls and data calls from data
interface units. The short pause length can be set system wide for either 1.5 or 3 seconds with this
program. The long pause is always 10 seconds.
Code 4: Flashing Timing
When on a CO line, a station user can press the )ODVK button (or enter access code &QIꢐ7UQꢃꢄꢋꢌ)
and the line opens (flash) for 2 seconds, 0.2 seconds (not used in the USA), or 0.5 seconds
depending on this assignment. This choice reflects whether to disconnect and regain dial tone (2
seconds), or to use PBX or Centrex features which require a flash signal (0.5 seconds). It also
applies to flashes inserted when dialing via Data Interface Units (DIUs).
Code 5: Pause After Flash
Some COs or Centrex facilities require a period of time after a flash signal before they can accept
dialing signals. A selection of pause timing is available to automatically delay any dialing signals
after flash. This timing applies to Speed Dial calls (with flash signals between the telephone
number digits) as well as to manual dialing.
Code 8: DNIS Ext. Network External, Call Forward, and DISA Disconnect Timer for Loop
Start LInes
Disconnects DISA, Call Forward External and/or DNIS Telephone Network routed calls when
made on loop start lines. Calls can lock-up (keep busy indefinitely) if the CO does not send a
disconnect signal (CPC or AR) when the caller hangs up. This timer prevents loop start lines from
locking up by disconnecting the call automatically when the timer expires, 4, 10, or 20 minutes
from the start of the call. Callers will hear a warning tone and can reset the timer repeatedly by
dialing “0”. This disconnect feature is only needed for loop start lines.
Code 9: QRCU3/K4RCU3/K5RCU/K5RCU2/RRCS DTMF Receiver Inter-digital Release Time
With Code 9, one channel of the QRCU3, K4RCU, K5RCU, and K5RCU2 or RRCS Dual-tone
Multi-frequency (DTMF) receiver is seized when it is needed for the decoding process, such as for
a standard telephone with a DTMF dial pad. When placing outgoing calls with DTMF standard
telephones, the talk path to the outside party is not “cut-through” until the DTMF receiver circuit is
released. The DTMF receiver channel’s release time can be programmed for between one and nine
seconds (initialized timing is four seconds)—this is the time it takes to release the DTMF receiver
circuit after the last digit is dialed.
The choice of timing is a trade-off between CO line time to connect and user speed. If the time is
too long, the outside called party may answer before the voice path is “cut-through,” and the caller
is not heard. If the time is too short, a standard telephone user inputting DTMF tones could be cut
off prematurely from using other features, such as Speed Dial or Toll Restriction.
Standard telephones can also defeat Toll Restriction if the seize time is too short and they are not
required to dial outgoing calls via Least Cost Routing (LCR). Toshiba recommends that standard
telephones should always be required to dial outgoing calls via LCR to prevent them from
defeating Toll Restriction.
Note If no digits are dialed after accessing an outgoing CO line, the DTMF receiver remains
seized for 15 seconds and then drops; however, the line remains connected.
3-42
Strata DK Programming 5/99
System & Station
Program 13 – Defining the Message Center
Program 13 – Defining the Message Center
Processor Type: DK14, DK40i, All RCTUs
Program Type: Station
Initialized Default: No port assigned
ꢀ ꢀ ꢀ ꢀ
SELECT = 1
PORT = Station Logical Port Number
Enter the station logical port number of the station
to be defined as the Message Center.
For RS-232 SMDI and In Band (DTMF) voice mail
integration, enter the lowest QSTU2/KSTU2/
RSTU2 standard telephone port connected to the
VM device (see notes below.)
Port Number
Program 13 Overview
This program assigns a station as the Message Center.
Each digital, electronic and standard telephone can receive a maximum of four message waiting
indications per [PDN] and each [PhDN] owned by the station. One of these four is reserved for the
designated Message Center. The Message Center should be the customer’s main answering
position.
Typically, the Message Center is a voice mail device, attendant console, a digital or electronic
telephone with a DSS console (DDSS or HDSS), or an add-on module. If incoming traffic to a
DDSS or HDSS console attendant is heavy, another station can be assigned as the Message Center.
Notes
●
The Message Center is allowed to perform “Message Waiting,” even if disallowed on all other
stations.
●
Assign the Message Center to the customer’s main answering position: a station or the lowest
port (in VM group) of the customer’s voice mail device (see Program 31 for voice mail group
port assignments), whichever the customer specifies.
●
When using RS-232 SMDI or DTMF voice mail interface, all stations must also be assigned to
the message center port in Program ꢀ32 and Program 13. This should be the lowest standard
telephone port (QSTU2/KSTU2/RSTU2) connected to the VM device. This is also the same
(lowest) port assigned in the Program 31 VM group and the lowest standard telephone port
assigned in the Program ꢀ40 VM Distributed Hunt Group. Do not assign the VM DH Group
port number (900~915) as the message center port.
Strata DK Programming 5/99
3-43
System & Station
Program 15 – Ground/Loop/Tie/DID Line Options
Program 15 – Ground/Loop/Tie/DID Line Options
Processor Type: DK14, DK40i, All RCTUs
Program Type:
System
Initialized Default: All LEDs are OFF
ꢀ ꢀ ꢀ ꢀ
SELECT = Program Code
LED Buttons = CO line
Press Scroll to advance or
to go back.
Specify CO line by setting LEDs as defined by the
table below. When you are finished, all LEDs with
an “X” should be lit.
To advance the CO line range, press
located beneath the LCD. Press
lower range.
for a
Processor Type
DK14
CO Line Range
001~004
Processor Type
RCTUBA/BB
RCTUC/D
CO Line Range
001~048
DK40i
001~012
001~144
RCTUA
001~016
RCTUE/F
001~200
Line
Program
LED ON
LED OFF
LED
01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20
CPC on AR VM
Calls and Voice
Calls
Detect
DP
Ignore
DTMF
10 PPS
Ignore
0
1
2
3
4
5
7
8
CO/DID/Tie Line
Signal
CO/DID/Tie Dial
Pulse Rate
(Pulse per sec.)
20 PPS
Detect
AR Hold
AR Timing
Crossbar
95 msec.
ESS
(electronic)
450 msec.
Tandem CO Line
Connection with
Station Dropout
Enabled
Enabled
Not
Enabled
Forced Account
Code
Not
Enabled
Operation After CO
Line Flash
No DTMF
receiver
After Flash After Flash
DTMF
receiver
3-44
Strata DK Programming 5/99
System & Station
Program 15 – Ground/Loop/Tie/DID Line Options
Program 15 Overview
This program specifies operational options on a line by line basis.
Code 0: Automatic Release (AR) on Voice Mail or Voice Calls
On loop start CO lines, some COs send the AR (Automatic Release) or CPC (Calling party
Control) signal after an external party hangs up (typically 1~15 seconds) to disconnect a loop start
line. An AR/CPC signal is a 95 or 450-millisecond open of the CO line loop. If the CO sends this
signal after an external party hangs up and before the VM/auto attendant transfers a call, D tone
will be sent to the voice mail port (Program 30, LED 15), releasing and clearing that port for
another call. This feature is active on all voice calls.
When a station is disconnected from a CO line call by the AR/CPC signal, its LCD will display
“CO LINE HANG UP”. The line can be disconnected anytime by the AR/CPC signal during the
“talk state” of a call. CO line calls disconnected by the AR/CPC signal will be represented on the
SMDR report by a “ ” next to the CO line number. Code 0 does not apply to ground start lines,
*
which automatically disconnect when the external party hangs up. The Voice Mail device must
recognize the “D” tone as a disconnect signal.
Important! This option cannot always be used because some COs may send unreliable AR/CPC
signaling or no AR/CPC signaling for loop start lines.
Enable AR/CPC-Hold detect on loop start lines only after testing that the CO sends
the AR/CPC-Hold signal.
Code 1: CO Outgoing Signal
Each line can be independently assigned to have either Dial Pulse (DP) or Dual-tone Multi-
frequency (DTMF) signaling on outgoing calls toward the Central Office.
♦
If a line is set for DP operation, the 7RQHꢃ'LDOꢃ6HOHFWꢃbutton must be programmed on
stations that must send DTMF tones over the lines.
♦
If Tie or DID lines are programmed for dial pulse, turn LED 11 ON in Program 30 for each
station port assigned to the DID or Tie line.
Code 2: Line Pulse (DP) Rate
If a line is assigned DP signaling, the rate can be either 20 or 10 pulses per second (PPS). Some
Central Offices do not reliably accept 20 PPS.
Code 3: Automatic Release (AR) From Hold/Transfer
The Automatic Release (AR) signal sometimes called Calling Party Control (CPC) or Supervised
Loop Control. This signal consists of a momentary open of the loop start CO line provided by
some COs—the duration of the open depends on the CO. If a CO line is programmed (Programs
15-0 and 15-3) to detect the AR/CPC signal, the DK system drops the line when the CO sends the
signal (typically 1~15 seconds after the outside party hangs up). The system sends D Tone to voice
mail ports to drop the ports when AR/CPC is detected.
The Strata DK system disconnects a loop start CO line voice call and displays “CO LINE HANG
UP” on the station’s LCD anytime the AR/CPC signal is detected and the CO line has Programs
15-0 and 15-3 enabled.
On loop start CO lines, some Central Offices send an AR/CPC signal. If the system CO line is on
hold (or being transferred to another station or Auto Attendant port) when the AR/CPC signal is
sent, it is automatically disconnected if this option is activated.
Strata DK Programming 5/99
3-45
System & Station
Program 15 – Ground/Loop/Tie/DID Line Options
Two-CO line DISA calls always release when AR/CPC is sent. DISA release via AR/CPC is not
related to this program. CO line calls disconnected by the AR/CPC signal will be represented on
the Station Message Detail Recording (SMDR) report by a “ ” next to the CO line number. Code 3
*
does not apply to ground start lines, which automatically disconnect when the external party hangs
up. See Important! note in earlier paragraph on Code 0.
DK424 only: If loop start lines are programmed to detect the AR/CPC-Hold signal, they do not
remain on the attendant console loop keys when the attendant console sets up trunk-to-trunk
connection. If programmed to ignore AR/CPC-Hold, they remain on the attendant console Hold
loop keys.
Important! Enable AR/CPC-Hold detect on loop start lines only after testing that the CO sends
the AR/CPC-Hold signal.
Code 4: Automatic Release (AR) Time
AR/CPC signaling timing is different depending on the Central Office equipment. An assignment
choice exists between Crossbar or ESS Central Offices.
For more information on AR/CPC, see the preceding Code 0 and Code 3 sections.
Code 5: Tandem Line Connection
Once a Two-line Conference call is made by an electronic, digital or (in R3.2) standard telephone
users or voice mail ports, the user or voice mail device may drop out of the conference and leave
the two lines connected. The choice exists for each line that may have this capability. This option
must be enabled to allow CO lines (ground/loop/Tie/DID) to be used for outgoing DISA, Call
Forward External, and Tie/DID/DNIS External Network routing calls.
With Release 3.2, a station which set up a tandem call and then dropped out can dial the pickup
code (ꢄꢌꢄꢏꢉ) to retrieve the tandem call. If more than one tandem connection is set up by a
station, ꢄꢌꢄꢏꢉ picks up the call with the lowest CO line as a priority.
Prior to Release 3.2, standard telephones could set up tandem calls, but they could not drop out. If
they tried to drop out, the call would ring back to the standard phone.
Code 7: Forced Account Code (Verified or Non-verified)
If the Forced Account Code feature is used, (see Program 30) a station user is required to enter an
Account Code before a CO line call can be completed. A choice exists for each line.
Code 8: Operation After CO Line Flash
If a standard telephone user is on an existing CO line call and flashes the hookswitch on their
telephone, a Dual-tone Multi-frequency (DTMF) receiver channel may or may not be connected,
depending on this assignment. If the CO line is a rotary dial only type, the QRCU2, K4RCU3,
K5RCU, K5RCU2, or RRCS must be seized after flash when dialing from DTMF standard
telephones. The QRCU2, K5RCU, K5RCU2, K4RCU3 or RRCS will decode the dialed tones and
send dial pulses to the line.
3-46
Strata DK Programming 5/99
System & Station
Program *15 – CO Line Tenant Assignments
Program *15 – CO Line Tenant Assignments
Processor Type: DK14, DK40i, All RCTUs
Program Type: System
Initialized Default: All CO lines assigned to Tenant 1
ꢀ ꢀ ꢀ ꢀ
ꢀ
SELECT = CO Line Number
TENANT = Assign the CO line to a tenant
(see legend below)
To add a line range, enter XXXꢀXXX (low port ꢀ high port).
Processor Type
DK14
CO Line Range
001~004
Tenants Supported
Processor Type
CO Line Range
001~048
Tenants Supported
2
2
2
RCTUBA/BB
RCTUC/D
RCTUE/F
4
4
4
DK40i
001~012
001~144
RCTUA
001~016
001~200
Tenant Group
Tenant Group
Tenant Group
CO
Line
CO
Line
CO
Line
1
2
3
4
1
2
3
4
1
2
3
4
Program 15 Overview
ꢀ
A system CO line can be shared by more than one business tenant for the purpose of separating CO
line ringing pickup and Night Transfer. Program ꢀ15 assigns CO line business tenants.
Strata DK Programming 5/99
3-47
System & Station
Program 16 – Assign CO Line Groups (or Dial 9)
Program 16 – Assign CO Line Groups (or Dial 9)
Processor Type: DK14, DK40i, All RCTUs
Program Type:
System
Initialized Default: All CO lines assigned to the Dial 9 group
ꢀ ꢀ ꢀ ꢀ
SELECT = CO Line Group (see legend)
LED Buttons = CO line
Only enter the last two digits of the CO line
Specify CO line by setting LEDs as defined by the
table below. When you are finished, all LEDs with
an “X” should be lit.
Group, or enter
for Dial 9 group.
to go back.
Press to advance or
To advance the CO line range, press
located beneath the LCD. Press
for a
Processor Type
DK14
CO Line Range
001~004
CO Line Groups
01~04
Processor Type
RCTUBA/BB
RCTUC/D
CO Line Range
001~048
CO Line Groups
01~08
DK40i
001~012
01~08
001~144
01~16
RCTUA
001~016
01~08
RCTUE/F
001~200
01~16
CO Line Groups
Line
LED
Dial
9(00)
Number
20
19
18
17
16
15
14
13
12
11
10
09
08
07
06
05
04
03
02
01
3-48
Strata DK Programming 5/99
System & Station
Program 16 – Assign CO Line Groups (or Dial 9)
Program 16 Overview
Use Program 16 to assign each CO line to a CO line group or a general “dial 9” group. A general
group for outside calling is available with a “dial 9” access code as the initialized state for all lines.
Lines can be accessed with a dialing code instead of with a CO /LQH button. This is useful for
WATS lines or other facilities, and is heavily used in Least Cost Routing and Pooled Line Button
assignments.
Do not attempt to assign a line to more than one group. A line need not be assigned to a group. If
lines are not used, they should be taken out of all groups, including the “dial 9” group. Automatic
Busy Redial (ABR) will not function if unconnected (unused) lines are assigned to a line group.
After programming, press:
♦
♦
♦
9RO▲ to turn all LEDs ON
9RO ▼ to turn all LEDs OFF
0RGH and CO line number, then ꢄ to display and advance
Strata DK Programming 5/99
3-49
System & Station
Program 17 – DID/Tie Line Options
Program 17 – DID/Tie Line Options
Processor Type: DK40i, All RCTUs
Program Type:
System
Initialized Default: LED 01/02 OFF, LED 03/04 ON
ꢀ ꢀ ꢀ ꢀ
Enter Line No. that will be DID or Tie line.
Light LED Buttons 01~08 as noted in table below
To add a port range, enter XXXꢀXXX (low port ꢀ high
Line Numbers:
LED/Button
X
LED ON
LED OFF
09, 10, and
14~20
Not used at this time.
08
07
06
05
DID/Tie line DTMF digits with
tones
DID/Tie line DTMF digits without
tones
ꢀ
ꢀ
DID/Tie line receives ANI and routes per Programs 71 and 72
DID/Tie line does not receives ANI (DID Program *09 and
Tie Program 04)
Telephone LCD priority is ANI
Telephone LCD priority is DNIS
DID/Tie line routes per DNIS assignments:
(Programs 71 and 72)
DID/Tie line routes per Non-DNIS assignments:
(DID Program *09 and Tie Program 04)
04
03
02
DID/Tie no second dial tone
DID line Auto Camp-on busy
Wink Start for Tie or DID
DID/Tie second dial tone
DID line no Camp-on busy
Immediate Start for Tie or DID
Page and Voice Announce on incoming Tie line Page access for No Page and Voice Announce on incoming Tie line No
Tie/DID DNIS lines Page access for Tie/DID DNIS lines
01
Program 17 Overview
Program 17 assigns lines for Tie and DID operation.
Important! When normal Tie/DID lines are configured with Program 71 and 72 DNIS
assignments, turn LED 05 ON and LED 06, 07 and 08 OFF for those lines - then
program the lines as required in Programs 71 and 72.
Notes
●
Each REMU, PEMU, RDDU or TDDU PCB reduces the station port capacity by four station
ports, each RDTU Tie/DID line channel reduces the system’s station port capacity by one port.
●
Always install Tie or DID line PCBs in slot numbers that are higher than station PCB slot
numbers (see Chapter 2 – DK40i Configuration in the Strata DK Installation and Maintenance
Manual).
●
●
Incoming Tie line calls camp-on only if Program 71 assignments are used.
Copy one record sheet for each group of Tie/DID lines that have different Program 17
parameters.
LEDs 09, 10 and 14~20
Not used at this time.
3-50
Strata DK Programming 5/99
System & Station
Program 17 – DID/Tie Line Options
LED 08: ANI/DNIS Digit Format
Most DID/Tie lines with ANI/DNIS digit format include tone with digits (LED 08 ON). One
ꢀ
exception, as of this writing, Sprint provides DNIS without ANI and does not include tone with
digits - in this case LED 08 should be turned OFF.
ꢀ
Examples of this signal format are: ANI digits DNIS digits and DNIS digits .
ꢀ
ꢀ
ꢀ
ꢀ
ꢀ
DID/Tie lines with normal digit format does not include tone with digits (LED 08 OFF).
ꢃꢀ
LED 07: ANI Receive Line Option
If a Tie or DID line should receive ANI information, LED 07 should be turned ON for that line. If
the Tie/DID line receives ANI digits only (no DNIS digits) LED 06, 07, and 08 should be ON and
LED 05 should be OFF. See Program 71-1, address 199, 299, and 499 for Tie/DID ANI only call
routing assignments. If a line receives ANI and DNIS, LEDs 05, 07 and 08 must be ON; LED 06
can be ON or OFF.
LED 06: Telephone LCD Display Option ANI or DNIS
Telephone LCDs can display ANI or DNIS information as a priority when Tie/DID lines or ISDN
channels receive both ANI and DNIS digits. This system-wide option determines if ANI or DNIS
information should display on telephone LCDs when Tie/DID lines provide both ANI and DNIS
information together on incoming calls.
It is not possible to display both ANI and DNIS information simultaneously on the same call but
the 3DJH button on the LCD telephone can be used to toggle between the ANI and DNIS
information when an ANI/DNIS line is ringing the telephone. After answering the call, it is not
possible to toggle the LCD display between ANI and DNIS
LED 05: DNIS Line/Non-DNIS Line
This option assigns Tie and/or DID lines to follow Dialed Number Identification Service (DNIS)
Program assignments.
Turn LED 05 ON for DNIS only or ANI with DNIS lines.
Turn LED 05 OFF and LED 07 and 08 ON for ANI only lines which should route per the last
address assignment in Program 71.
Important! Any Tie or DID line can be assigned to use the features of Program 71 and 72. If
normal Tie/DID lines are assigned Name Tags, External Routing, selective Day/
Day2/Night Routing: In Program 17, Turn LED 05 ON and turn LED 06, 07 and 08
OFF for those lines - then program the lines as required in Program 71 and 72. In
this case, Program 09 (DID) and Program 04 (Tie) do not apply to these lines.
*
LED 04: DID/Tie Second Dial Tone Option
If the second dial tone option is selected (LED 04 OFF), callers calling in on the DK DID or Tie
lines will hear dial tone after accessing the DK Tie/DID lines. Second Dial tone will not be sent to
callers if this option is not selected (LED 04 ON).
Important! Normally, Tie lines require a second dial tone (LED 04 OFF) and DID lines should
not return a second dial tone (LED 04 ON). The initialized data is set for DID lines
so this data must be changed when installing Tie lines if second dial tone is
required.
LED 03/04 applies to REMU, PEMU, TDDU, RDDU and RDTU DIDs and Tie lines.
Strata DK Programming 5/99
3-51
System & Station
Program 17 – DID/Tie Line Options
LED 03: DID Camp-on/Busy
Turn LED 03 ON if DID line callers should hear ringback tone and camp on to busy stations when
calling busy stations. Turn LED 03 OFF if the DID callers should hear busy tone when calling
busy stations. Analog Tie lines will not camp-on to busy stations.
It is recommended to turn LED 03 ON for all DID lines. To provide Camp-on-busy over RDTU
Tie line calls, configure Tie lines as DID lines in Program ꢀ41-2; LED 03 must be on for the lines
in Program 17. This is allowed because Tie and DID signalling is the same for Tie and DID T1
lines.
Also, both Tie and DID lines that route per Program 71 DNIS assignments will camp on busy if
LED 03 is turned ON. Tie lines that route per Program 04 will not camp on busy.
LED 03/04 applies to REMU, PEMU, TDDU, RDDU and RDTU DIDs and Tie lines.
LED 02: Wink/Immediate
Applies to REMU, TDDU, PEMU, and RDDU Tie/DID lines only. Select Wink Start or
Immediate Start for the entered Tie or DID line. See Program ꢀ41-2 for RDTU Tie/DID Wink/
Immediate Start assignments or RDTU T1 Tie lines configured as DID lines in Program ꢀ42-1.
LED 01: Page/Handsfree Answerback
Allows (LED 01 ON) or denies (LED 01 OFF) the following features when connecting the Strata
DK to another Key/PBX. LED 01 applies to both Tie and DID lines when programmed with
Program 71 assignments.
If using a private network, then turn LED 01 ON to allow Page access on Tie and DID lines
programmed with DNIS assignments in Program 71 (Code #039).
Per FCC regulations, public telephone network, Tie, DID, or DNIS lines must always be restricted
(LED 01 OFF) from Page and Handsfree Answerback.
♦
♦
♦
Callers on the far-end Key/PBX system can access the Strata DK system external and/or
Station All Call Page over DID and/or Tie lines programmed with DNIS assignment (Program
10-2, LED 15 and Program 71-1, Code #039) for DID/Tie DNIS assignments. Tie lines only
that route per Program 04 can dial any Page Zone or Page Group access code.
Callers on the far-end Key/PBX system can make voice announce calls to stations on the near-
end Strata DK. This option applies only Tie lines (not DID lines) that route per Program 04 or
Program 71. You must program the Strata DK as “Voice First” in Program 10-1, LED 01; or,
the far end can dial “1” after dialing the [DN] on tone first systems.
Callers on the far-end Strata DK can answer Tie lines calls (not DID lines) from the Far End
Key/PBX in the hands free mode. You must program the near-end Strata DK as “Voice First”
in Program 10-1, LED 01, or the far-end caller must dial “1” to switch from ring to voice
signaling.
3-52
Strata DK Programming 5/99
System & Station
Program *17 – DID Intercept Port Number (Vacant or Wrong Number)
Program *17 – DID Intercept Port Number (Vacant or
Wrong Number)
Processor Type: DK40i, All RCTUs
Program Type:
System
Initialized Default: No data
ꢀ ꢀ ꢀ ꢀ
ꢀ
SELECT = DID Line Number
HUNT TO = Enter Intercept Station
Logical Port No.
Intercept does not apply to Tie line calls.
LED Button 01 enters blanks.
To add a port range, enter XXXꢀXXX (low port ꢀ high port).
Processor Type
DK14
DID Line Range
N/A
Intercept Port Range
N/A
Processor Type
DID Line Range
001~048
Intercept Port Range
RCTUBA/BB
RCTUC/D
RCTUE/F
000~079
000~239
000~335
DK40i
001~012
001~016
000~027
001~144
RCTUA, RCTUB
000~031
001~200
Intercept Port
Number
Intercept Port
Number
Intercept Port
Number
DID LIne Number
DID LIne Number
DID LIne Number
Program *17 Overview
DID and/or DNIS calls in which callers have dialed a vacant or invalid port can be routed to
intercept ports assigned with this program. Each DID and/or DNIS line can have its own intercept
port. In all cases, Intercept does not apply to Tie lines.
Strata DK Programming 5/99
3-53
System & Station
Program 19 – Alternate Background Music Source Slot Assignment
Program 19 – Alternate Background Music Source Slot
Assignment
Processor Type: DK40i, All RCTUs (not used for DK14. See Program 10-2, LED 10)
Program Type:
System
Initialized Default: Slot 11
more codes
Turn System Power OFF (5 sec) then ON
ꢀ ꢀ ꢀ ꢀ
...or
SELECT = 1
Run Program 91-2
Enter the Slot Number (11~78)
Program 19 Overview
The PCB connected to the alternate BGM source can be in any slot. Use this program to designate
that slot. LEDs 09 and 10 in Program 10-2 should be OFF if the source is connected to a QSTU2,
KSTU2, PSTU, RSTU, RSTU2, or RDSU. (Only circuit 2 of these PCBs can support the BGM
source.)
The alternate BGM source sends BGM to the external speakers and telephone (digital and
electronic) speakers. If an alternate BGM source is used, the Music-on-Hold (MOH) source
connected to an RCTU will continue to play for lines and stations that are on hold.
Important! If the alternate BGM source is not connected to a PEKU, PESU or PSTU, RSTU,
RSTU2, or RDSU, assign Slot 11 as data in Program 19. If BGM is connected to
circuit 2 of QSTU2 or KSTU2, assign slot 13 as data in Program 19. This ensures
that all PSTU or RSTU ports function normally. Digital / electronic telephones or
RSIU PCBs installed in Slot 11 are not affected by this assignment.
PEKU/PESU
If using a PEKU, wire the BGM source to circuit 3 and turn LED 09 ON (Program 10-2) to enable
the BGM connection.
If using a PESU, wire the BGM source to circuit 8 and turn LED 10 ON (Program 10-2) to enable
the BGM connection.
QSTU2, KSTU2, RSTU, RSTU2, RDSU, or PSTU
If using a QSTU2, KSTU2, RSTU, RSTU2, RDSU, or PSTU, wire the BGM source to circuit 2
and turn LED 09 and 10 OFF (Program 10-2). Also, an isolation transformer may be required if
connecting the source these PCBs. See Chapter 10 – Peripheral Installation in the Installation and
Maintenance Manual for isolation transformer installation instructions.
PDKU
BGM cannot be connected to the PDKU.
3-54
Strata DK Programming 5/99
System & Station
Program 20 – Computer and Data Interface Unit Configuration
Program 20 – Computer and Data Interface Unit
Configuration
Processor Type: DK14, DK40i, All RCTUs
Program Type: Station
Initialized Default: LED 17 ON, all others OFF
ꢀ ꢀ ꢀ ꢀ
SELECT = PDKU/PDSU Station Logical Port
Number that is connected to PDIIU-DS or to
DKT with PDIU-DI or RPCI-DI
LED Buttons 01~06 define data port type;
LED Buttons 17~20 assign data port to
security group.
Processor Type
DK14
Port Range
000~009
000~027
000~031
Processor Type
RCTUBA/BB
RCTUC/D
Port Range
000~079
000~239
000~335
DK40i
RCTUA
RCTUE/F
DK40i Base, PDKU, RDSU, KCDU Digital Port Number
LED
X
LED ON
LED OFF
20
19
Data Security Group 4
Data Security Group 2
Data Security Group 3
Data Security Group 1
Not Included
Not Included
Not Included
Not Included
18
17
12~16
11
Not Used
Not Used
RPCI-DI DNIS Sent
RPCI-DI DNIS Not Sent
10
RPCI-DI Caller ID/ANI Sent
RPCI-DI Caller ID/ANI Not Sent
07~09
06
DTR Pulse with Data Release
Auto Pause Behind PBX
No DTR Pulse
05
No Auto Pause
04
PDIU-DS Connected
PDIU-DI/RPCI-DI Connected
PDIU-DS to other type DCE or DTE
AT Commands Only
03
PDIU-DS to Modem Connection
AT Commands and Result Codes
PDIU-DS or RPCI Connected
02
01
No PDIU-DS or RPCI Connected
Program 20 Overview
Program 20 identifies the digital station ports connected to RPCI/PDIU and the type of PDIU
connected.
RPCIs have two modes: the Data Switching (DIU mode) and the Application Program Interface
(or TAPI) mode. In the DIU mode, the RPCI operates as a PDIU-DI (Integrated Data Interface
Unit); all Program 20 options apply except LED 10 and LED 11 - which only apply to the RPCI in
TAPI mode. In TAPI mode the RPCI does not require Program 20 assignments, except for LED 10
and/or LED 11 if ANI, DNIS, and/or Caller ID must be sent from the RPCI-DI to the PC to which
it is connected.
Notes
●
RPCIs and PDIUs cannot be connected to PDKU1 circuit 8, but can be connected to all eight
PDKU2 circuits. RPCIs and PDIUs that support data switching cannot be connected to PDKU
in all slots. See DK424 Chapter 4 – DK424 Configuration, Tables 4-4 and 4-5. DK40i slots 17
and 18 do not support data switching.
Strata DK Programming 5/99
3-55
System & Station
Program 20 – Computer and Data Interface Unit Configuration
●
If a PC is connected to the RPCI or PDIU, set the communication mode escape sequences in
the PC communication software “Modem Initialization” character sequence. This ensures the
escape sequence is restored in case the RPCI Telephone or PDIU is unplugged temporarily.
●
RPCI and PDIU-DS units that mostly do data switching, can be connected to ports associated
with PDKU1 circuits 1~7 only. All PDKU2 circuits, 1~8, support RPCIs and PDIUs. RDSU
digital circuits 5~8 support RPCI and PDIUs.
●
●
Each PDIU-DS requires a separate digital port.
If a PDIU-DS (Stand-alone Data Interface Unit) is connected to a modem, refer to Modem
Setup Recommendations in the PC/Data Communication section of Chapter 10 – Peripheral
Installation of the Installation and Maintenance Manual.
●
See Chapter 10 – Peripheral Installation for additional hardware information and Chapter 2 –
DK40i Configuration and Chapter 4 – DK424 Configuration to identify which slots can
support RPCIs and DIUs.
Typical LED Settings for Program 20
RCPI-DI/PDIU-DI Connected to a terminal or personal computer—LEDs 01, 02, 05, and 17 ON;
all other LEDs OFF.
PDIU-DS Connected to a Printer: LEDs 01, 04, and 17 ON; all other LEDs OFF.
PDIU-DS Connected to a Modem: LEDs 01, 02, 03, 04, and 17 ON; all other LEDs OFF.
LEDs 17~20: Data Security Groups
Data security groups can be set to block data calls between RPCI/DIUs. RPCI/DIUs can only
make data calls to RPCI/DIUs in the same security group. LEDs 17~20 assign the RPCI/DIU to
the appropriate security group: light LED 17 for Group 1; LED 18, for Group 3; LED 19, for
Group 2; and LED 20, for Group 4. If an RPCI-DI is used in the Application Program Interface
(TAPI) mode only, and not the Data Switching mode, this option is not applicable.
LEDs 12~16
Not used at this time.
LED 11: RPCI-DI DNIS to PC Option
DNIS Number or NAME tag information that is sent to a telephone can be sent, or blocked, from
the telephone’s RPCI-DI, RS-232 output. If DNIS information should be sent from the
Telephone’s RPCI-DI to the Personal Computer to which it is connected, turn LED 11 ON; if this
information should not be sent to the PC, turn LED 11 OFF.
LED 10: RPCI-DI Caller ID and ANI to PC Option
Caller ID and ANI information that is sent to a telephone can be sent, or blocked, from the
telephone’s RPCI-DI, RS-232 output. If Caller ID and ANI information should be sent from the
RPCI-DI to the Personal Computer to which it is connected, turn LED 10 ON; if this information
should not be sent to the PC, turn LED 10 OFF. This option does not apply to PDIUs because they
can not send ANI, Caller ID, or DNIS numbers.
LEDs 07~09
Not used at this time.
3-56
Strata DK Programming 5/99
System & Station
Program 20 – Computer and Data Interface Unit Configuration
LED 06: DTR Pulse
LED 06 should always be OFF.
LED 06 should be off for all PDIU-DS, RPCI-DIs, or PDIU-DIs. (Refer to Chapter 10 – Peripheral
Installation for more PDIU-DS/modem pool information).
LED 05: Auto Pause Behind PBX
Turn LED 05 ON to enable Auto Pause Behind PBX. This inserts the Auto Pause after a Centrex
or PBX access code is dialed by a DIU or RPCI. A CO line must be assigned in Program 42-0, and
must have an access code assigned in Program 42 (1~8). Pause time is determined by Program 12-
3. Also, when Auto Pause Behind PBX is enabled, the Auto Pause is inserted after the CO line
access code is dialed (by the DIU).
If the system CO lines are connected to a PBX, Centrex, or a Central Office that is slow to return
dial tone after seizure, enable Auto Pause Behind PBX to insert a pause before and after the PBX
or Centrex access code is dialed by the DIU or RPCI. Also, light LED 05 to automatically insert a
pause before network telephone numbers are autodialed by DIUs or RPCIs.
LED 04: PDIU-DS or PDIU-DI/RPCI-DI Connection
Set LED 04 ON if a PDIU-DS is connected to the digital port.
Important! If LED 04 is turned on for a telephone port, that telephone cannot be called.
Set LED 04 OFF if a PDIU-DI or RPCI-DI or any type of telephone is connected. In this case, the
digital telephone supporting this PCB may require the Data Call (DATA), Data Release (DRLS),
and/or Modem buttons assigned in Program 39. Also, if an RPCI-DI is used in the Application
Program Interface (TAPI) mode only, and not the Data Switching mode, set LED 04 OFF.
Note The pause length is set in Program 12-3, and lines behind PBX/Centrex are assigned in
Programs 42-0 and 42-1~8.
LED 03: RPCI/PDIU-DS to Modem Connection
If a PDIU-DS is connected to the digital port, identify whether the RPCI/PDIU-DS is connected to
a modem (LED 03 ON) or not connected to a modem (LED 03 OFF). If not connected to a
modem, the connected device can be a DCE or DTE. This feature is not necessary for RPCI/PDIU-
DIs, because they are not normally connected to modems.
LED 02: AT Commands and Result Codes
Enable this feature (LED 02 ON) if the RPCI or DIU must respond to AT commands and return
result codes in the Data Switching command mode. RPCI/DIU “AT” dialing commands and
“result” codes are listed in the RPCI-DI and the Data Interface User Guide.
If the DIU is connected to a modem, LED 02 should be ON. If the RPCI/DIU is connected to a
printer, LED 02 should be OFF. If an RPCI-DI is used in the Application Program Interface (TAPI)
mode only, and not the Data Switching mode, this option is not applicable.
If the feature is not enabled (LED 02 OFF), the RPCI/DIU only responds to AT dialing commands
(ATDT, ATD, and ATDD) and does not return result codes. If the DIU is connected to a terminal or
a personal computer with communication software, LED 02 should be ON
LED 01: RPCI and PDIU Connection
Enable this feature (LED 01 ON) if there is a PDIU-DI, RPCI-DI or PDIU-DS connected to the
digital port. Each RPCI-DI or PDIU-DI uses the same digital port as the telephone it is attached to.
This feature is not applicable if an RPCI-DI is used only in TAPI, and not DIU mode.
Strata DK Programming 5/99
3-57
System & Station
Program 21 – Modem Pool Port Assignments
Program 21 – Modem Pool Port Assignments
Processor Type: DK14, DK40i, All RCTUs
Program Type:
Station
Initialized Default: Blank
ꢀ ꢀ ꢀ ꢀ
Digital Station Logical Port
Number (see notes below)
Standard Telephone Modem Port
Number (see notes below)
Processor Type
Port Range
008~009
008~027
008~031
Processor Type
RCTUBA/BB
RCTUC/D
Port Range
DK14
DK40i
008~079
008~239
008~335
RCTUA
RCTUE/F
Logical Port No.
Modem Port No.
Assignment 1
Assignment 2
Assignment 3
Assignment 4
Assignment 5
Assignment 6
Assignment 7
Assignment 8
Assignment 9
Assignment 10
Notes
●
Digital Ports include: DK14 KSU, DK40i Base KSU, QCDU2, KCDU, PDKU2, and RDSU
digital ports.
●
Standard telephone ports include: QSTU2, KSTU2, RSTU2, RDSU, PSTU, and PESU
standard telephone ports.
3-58
Strata DK Programming 5/99
System & Station
Program 21 – Modem Pool Port Assignments
Program 21 Overview
This program assigns modems to the system modem pool. Program 21 identifies modems
connected to standard telephone ports (line side of modem) and digital/PDIU-DS ports
(RS-232 side of modem). With data security groups (Program 20, LEDs 17~20) and the call the
blocking feature (Program 31, LED 04), modem access can be denied or allowed to data users.
Notes
●
PDIU-DS must be installed on PDKUs in slots designated for DIU operation. (See Chapter 2 –
DK40i Configuration and Chapter 4 – DK424 Configuration.)
●
When modems are connected to standard telephone ports (PSTU, RSTU, RSTU2, PESU,
RDSU/RSTS, KSTU2, QSTU2) the Executive/ Privacy Override blocking feature (Program
31, LED 18) should be enabled for the modem RSTU, RSTU2, PSTU, PESU, RDSU, KSTU2
and QSTU2 ports for data security. The LED 18 feature should be disabled to enable callers to
switch from voice to data, or vice versa.
●
●
●
Digital telephones with RCPI-DIs or PDIU-DIs that must access modems from a pool require
a 0RGHP button assigned in Program 39.
PDIU-DS ports that are connected to modems in the modem pool should be set with LEDs 01,
02, 03, and 04 in Program 20.
If a modem connected to PDIU-DS is connected to a telephone network line instead of a
standard telephone station port, Program 21 should not be used.
●
●
Use Program 22 to assign modem/PDIU-DS stations to hunt sequences.
DIUs can be connected to any ports associated with PDKU circuits, except for ports associated
with circuit 8 on a PDKU1. All PDKU2, KCDU, and QCDU circuits can support DIUs. DIUs
can also be connected to any digital circuit in the DK14 or DK40i KSU.
●
DIUs can be connected to ports associated with PDKU1 circuits 1~7 only. All PDKU2
circuits, 1~8, can support RPCI/DIUs. RDSU circuits 5~8 can support RPCI/DIUs.
Strata DK Programming 5/99
3-59
System & Station
Program 22 – RPCI and DIU Station Hunting for Data Calls
Program 22 – RPCI and DIU Station Hunting for Data
Calls
Processor Type: DK14, DK40i, All RCTU’s
Program Type:
Station
Initialized Default: Does not assign “hunt-to” ports to any port
ꢀ ꢀ ꢀ ꢀ
SELECT = Port Number (see legend below)
HUNT TO = (see legend below)
Enter the RPCI/DIU digital port number of the “hunt-from” station.
Enter the “hunt-to” RPCI/DIU digital port number.
Enter the port number(s) to which class of service must be assigned.
To add a port range, enter XXXꢀXXX (low port ꢀ high port).
LED Button 01 deletes a digit from the “hunt-to”
port.
Processor Type
DK14
Port Range
000~007
000~027
000~031
Processor Type
Port Range
000~079
000~239
000~335
RCTUBA/BB
RCTUC/D
RCTUE/F
DK40i
RCTUA
Hunt From
Port
Hunt To
Port
Hunt From
Port
Hunt To
Port
Hunt From
Port
Hunt To
Port
Hunt From
Port
Hunt To
Port
Program 22 Overview
This program assigns computer and Data Interface Unit (DIU) station hunt ports for data calls. If a
RPCI/PDIU station (printer, modem, etc.) is busy, data station hunting allows the data call to hunt
to an alternate RPCI/PDIU station assigned in this program. If the hunted RPCI/PDIU station is
busy, the system will ring the next “hunt-to” station, and so on. If all RPCI/PDIU stations in the
“hunt-to” sequence are busy, then the data caller will receive a busy tone. Toshiba recommends
that all PDIU-DS station ports grouped in a modem pooling or printer pooling/server configuration
be placed into a hunt-sequence arrangement with Program 22.
Notes
●
Program 22 applies to RCPI-DI, PDIU-DI and PDIU-DS data calls, not telephone station
voice calls. If programming an RCPI-DI or PDIU-DI station, use the associated DKT logical
port number; the PDIU-DS is programmed using its own unique port number.
●
When a PDIU-DS is connected to a modem(s) assigned to the system modem pool in Program
21, modem hunting is automatic when the user presses the 'DWDꢃ&DOO button to transfer a line
call to a modem. However, if the user dials the modem's PDIU-DS's station number, modem
hunting follows the hunt sequence specified in Program 22.
3-60
Strata DK Programming 5/99
System & Station
Program 23 – Built-in Auto Attendant (AA) Primary Announcement Assignments
Program 23 – Built-in Auto Attendant (AA) Primary
Announcement Assignments
Processor Type: DK14, DK40i, All RCTUs
Program Type:
System
Initialized Default: No ports assigned
ꢀ ꢀ ꢀ ꢀ
SELECT = 1~4
AUTO ATT 1 NO. = Port
Select the Auto Attendant
device (digital announcer).
Enter the standard station logical port
number to which the device will be assigned.
Processor Type
Port Range
008~009
008~027
008~031
Processor Type
RCTUBA/BB
RCTUC/D
Port Range
008~079
008~239
008~335
DK14
DK40i
RCTUA
RCTUE/F
Announcement Device
Port Number
1
2
3
4
Program 24 – Built-in AA Secondary Announcement
Assignments
Processor Type: DK14, DK40i, All RCTUs
Program Type:
System
Initialized Default: No ports assigned
ꢀ ꢀ ꢀ ꢀ
SELECT = 1~4
AUTO ATT 2 NO. = Port
Select the Auto Attendant
device (digital announcer).
Enter the standard station logical port
number to which the device will be assigned.
Note See Program 23 legend for port ranges.
Announcement Device
Port Number
1
2
3
4
Strata DK Programming 5/99
3-61
System & Station
Program 25-1 – Built-in AA Incoming Call Overflow Time
Programs 23 and 24 Overview
Programs 23 and 24 assign customer-supplied Auto Attendant announcement devices (digital
announcers) to standard telephone ports (QSTU2, KSTU2, RSTU, RSTU2, PSTU, PESU, RDSU/
RSTS). Use Program 23 to assign devices that deliver primary announcements, dialing options and
greetings heard when callers first call in; also, devices that deliver secondary announcements.
Use Program 24 to offer options to unanswered calls routed back to the Auto Attendant. Up to
eight devices can be connected to a system. See Primary and secondary announcements below:
Primary
Announcements
Secondary
Announcements
Primary
Announcements
Secondary
Announcements
Processor Type
Processor Type
DK14
DK40i
1
4
4
1
4
4
RCTUBA/BB
RCTUC/D
RCTUE/F
4
4
4
4
4
4
RCTUA, RCTUB
Any combination is allowed within the maximum limitations. For example, three primary
announcements and one secondary announcement are allowed.
Ports assigned in Programs 23 and 24 should never be assigned with External Auto Attendant
voice mail options in other programs (30, 31, 81~89, etc.)
To allow the built-in Auto Attendant programs to function:
DK424: the RKYS (1, 2, 3, or 4) and RRCS must be installed on the RCTU PCB;
DK40i: the KKYS must be installed on the K5RCU;
DK14: the QKYS, and QRCU3 must be installed in the DK14 KSU.
Overflow stations and delay ring operation is assigned in Programs 81~89.
Program 25-1 – Built-in AA Incoming Call Overflow
Time
Processor Type: DK14, DK40i, All RCTUs
Program Type:
System
Initialized Default: 20 seconds before overflow
ꢀ ꢀ ꢀ ꢀ
SELECT = 1
AATT TIME = Seconds before overflowing
Enter the number of seconds, 12~24.
Program 25-1 Overview
This program sets the time it takes an unanswered incoming Auto Attendant call to overflow to a
preassigned station(s). The time can be anywhere from 12 to 24 seconds—the default is 20
seconds. The overflow station or group of stations is assigned in Programs 81~89.
This overflow time applies to the overflow of incoming Auto Attendant calls to normal CO line
ringing if either a primary announcement device or K5RCU, K5RCU2, K4RCU3/RRCS (DTMF)
circuit is not available.
Note Auto Attendant will not answer when all of the RRCS, K5RCU, K5RCU2, K4RCU3 or
QRCU2 circuits or primary announcements are busy.
3-62
Strata DK Programming 5/99
System & Station
Program 26 – Built-in AA Camp-on Busy Time
Program 26 – Built-in AA Camp-on Busy Time
Processor Type: DK14, DK40i, All RCTUs
Program Type: Station
Initialized Default: Assigns an AA Camp-on-Busy Time of 016 seconds to all ports
ꢀ ꢀ ꢀ ꢀ
SELECT = Port Number
CAMP-ON TIME = AA Camp-on-Busy Time
Enter the number of the called Station
Logical port that needs a Camp-on
Busy time assigned.
Enter the time in seconds (1~3 digits). The range is
011~999 seconds (16.65 minutes).
To add a port range, enter XXXꢀXXX
(low port ꢀ high port).
Processor Type
DK14
[PDN] Port Range
000~009
Processor Type
RCTUBA/BB
RCTUC/D
[PDN] Port Range
000~079
DK40i
000~027
000~239
RCTUA
000~031
RCTUE/F
000~335
Camp-on
Time
Camp-on
Time
Camp-on
Time
Camp-on
Time
Port
Port
Port
Port
Strata DK Programming 5/99
3-63
System & Station
Program 26 – Built-in AA Camp-on Busy Time
Program 26 Overview
Note This program only applies to Auto Attendant (built-in) calls to busy or ringing stations; it
does not apply to ring transfer camp-on time from stations or customer-supplied Auto
Attendant devices; see Program 37 Ring Transfer (Camp-on) recall time.
This program establishes the time it takes for unanswered Auto Attendant calls camped-on to busy
or ringing [DNs] to be routed to other destinations. The time, which is set for the “camped-on to
station”, can be set from 011 seconds to 999 seconds. Ring/No Answer call time to idle stations is
fixed at 16 seconds unless Call Forward/No Answer is set at the called station.
The destination that the call can be rerouted to depends on the Auto Attendant application. In Auto
Attendant applications that use just primary announcement devices, the destination is set in
Program 10-3, and can be either back to the primary announcement or the normal ringing pattern
of the line that the call came in on (Programs 81, 84, or 87 for telephone ringing and ꢀ81, ꢀ82, ꢀ83
for [DN] flash. Also see Program 10-3, LEDs 15 and 16 for disconnect time options. In
applications that use secondary announcement devices in addition to primary ones, the rerouted
calls are automatically sent to secondary announcement devices.
This program timer sets the time that Auto Attendant calls to a busy or ringing station will camp-
on before routing back to a primary announcement or to the calling CO line’s normal ring pattern.
(See Program 10-3, LED 3 for routing option after Camp-on-Busy). The time set in this program
applies to the called station.
If CF-NA or CF-B/NA is set on a Telephone, the CF-N/A ring timer will have priority over this
16-sec. camp-on-busy timer so the telephone will ring for the duration of the CF-NA timer. Auto
Attendant calls to a ring-no-answer or busy station will only forward to one destination, if the CF
destination station has call forward set, the call will camp-on for 16-seconds and then route per the
Auto Attendant flow diagram—the call will not forward a second time to another destination.
3-64
Strata DK Programming 5/99
System & Station
Program 27 – DKT Handset/Headset Receiver Volume Level
Program 27 – DKT Handset/Headset Receiver Volume
Level
Processor Type: DK14, DK40i, All RCTUs
Program Type:
Station
Initialized Default: VR=2
ꢀ ꢀ ꢀ ꢀ
Digital Telephone Logical Port Number
VR = Enter volume level 1~4
Default volume level is 2.
Total DKT Volume Range (VR)
Lowest
Volume
Highest
Volume
0
1
2
3
4
5
6
7
8
Set VR 1~4 for initial off-hook handset receiver volume level;
VR resets to programmed level (1~4) after each call (on-
hook/off-hook). Each level is equivalent to a 2dB change.
Processor Type
DK14
Port Range
000~007
000~027
000~031
Processor Type
RCTUBA/BB
RCTUC/D
Port Range
000~079
000~239
000~335
DK40i
RCTUA
RCTUE/F
Port
VR Level
Port
VR Level
Port
VR Level
Port
VR Level
Program 27 Overview
This program sets the initial off-hook volume level for each digital telephone handset and/or
headset. This level can be changed with the digital telephone’s volume control button while the
handset or headset is off-hook, but it will return to the default level set in this program after the
handset is placed on-hook. The volume level range for digital telephone handsets is 0~8, with 0 as
the lowest volume. Anytime a handset is off-hook, the station user can adjust the volume level
anywhere between 0~8. The level setting established in this program, however, can only be from
1~4.
Strata DK Programming 5/99
3-65
System & Station
Program 28 – DSS Console/Attendant Telephone Assignments
Program 28 – DSS Console/Attendant Telephone
Assignments
Processor Type: DK40i, All RCTUs
Program Type:
Station
Initialized Default: Assigns Console #1 to Attendant Telephone #1;
Console #2 to Attendant Telephone #2; etc.
ꢀ ꢀ ꢀ ꢀ
SELECT = 1~8
DSS ATT = 1~8
Enter the DSS console number.
Enter the attendant digital or electronic telephone
number.
Digital DSS consoles (DDSS) should
be assigned to digital telephones, and
electronic consoles (HDSS) should be
assigned to electronic telephones.
Processor
DK14
DSS Consoles
HDSS Consoles
0
0
DK40i
1~3
1~3
1~4
1~8
1~8
1~3
1~3
1~4
1~8
1~8
RCTUA
RCTUBA/BB
RCTUC/D
RCTUE/F
DDSS PDKU/HDSS PEKU PCBs
(Lowest to Highest)
DDSS/HDSS
Console Number
Attendant DKT/EKT Number (1~8)
Low Slot Number:
Slot Number:
Slot Number:
Slot Number:
Slot Number:
Slot Number:
Slot Number:
High Slot Number:
1
2
3
4
5
6
7
8
3-66
Strata DK Programming 5/99
System & Station
Program 28 – DSS Console/Attendant Telephone Assignments
Program 28 Overview
DK40i: allows up to three DSS consoles (DK40i KSU supports one DSS, Expansion Unit
supports two more). A DDSS console can only be connected to circuit 8 of the DK40i base
digital ports or a PDKU, and an HDSS console can only be connected to circuits 7 and 8 of a
PEKU.
♦
DK424: supports up to eight DDSS consoles, or eight HDSS consoles, or any combination of
the two types of consoles up to eight may be installed with an RCTUC/D or RCTUE/F
common control unit. The RCTUA and DK40i can support three DSS consoles, the RCTUB,
RCTUBA/BB can support four, and the RCTUC/D and RCTUE/F support eight.
The telephone connected to circuit 1 of the PCB or the DK40i Base KSU supporting a console
is designated as an attendant telephone. Consoles and telephones are numbered 1~8 as they are
installed from the lowest to highest slot number. For example, in DK424, if a PDKU in Slot 11
had a DDSS console connected to it, the DDSS console would be Console #1 and the digital
telephone connected to circuit 1 would be Attendant Telephone #1.
As many as four DSS consoles can be assigned to one attendant telephone. Because more than
one DSS console can be assigned to an attendant telephone, the detailed arrangement must be
programmed. Initialized data assigns one DSS console to one attendant telephone, both
connected to the same PDKU or PEKU PCB.
Notes
●
●
●
●
Refer to Program 03—Flexible PCB Slot Assignments, for the PCB slots of PEKUs and
PDKUs configured to support consoles.
The system automatically assigns the console supported by the PEKU or PDKU in the lowest-
number PCB slot to be console number 1.
The system automatically assigns the telephone connected to the first station port on a console
PDKU or PEKU to be attendant number 1.
If more than one console is associated with one attendant telephone, then specify the same
number attendant telephone for all consoles associated with it.
Strata DK Programming 5/99
3-67
System & Station
Program 29-1~8 – DSS Console and Number Button Assignments
Program 29-1~8 – DSS Console and Number Button
Assignments
Processor Type: DK40i, All RCTUs
Program Type:
Station
Initialized Default: See “Program 29 - Initialized Default DSS Console Button Assignments” on Page 3-72
ꢀ ꢀ ꢀ ꢀ
SELECT = DDSS/HDSS console number 1~8
CODE =
Assign Speed Dial, trunk access, or DSS access to
this button chosen. See code table below.
DDSS/HDSS LED Button Group 1~3
Each console has three groups of 20 LED
buttons.
The
be changed to
and
buttons may
buttons, but
,
(CO) or
DKT LEDs 01~20
they may not be reassigned to other button
locations.
Press the DKT LED that is in the same position
as the console button being assigned. The LED
lights and the LCD displays the console button’s
number.
Initialized key assignments are shown following the
Program 29 System Record Sheets.
Code Table and Legend
Personal
Speed Dial Bin
Numbers
System Speed
DSS Button
Button Type
Code
Processor
Dial Bin
CO Line Range
Range
Numbers
All Call
489
439
440
441
442
DK40i
RCTUA
001~012
001~016
001~048
001~144
001~200
#000~#027
#000~#031
#000~#079
#000~#239
#000~#335
10~ 49
60~ 99
ꢀ ꢀ
ꢀ ꢀ
Night Transfer 1
Night Transfer 2
Night Transfer 3
Night Transfer 4
10~ 49
60~ 99
ꢀ ꢀ
ꢀ ꢀ
RCTUBA/BB
RCTUC/D
RCTUE/F
10~ 49
600~ 699
ꢀ ꢀ
ꢀ ꢀ
10~ 49
600~ 699
ꢀ ꢀ
ꢀ ꢀ
100~ 139
200~ 999
ꢀ ꢀ
ꢀ ꢀ
Console Number _______
Group Number 1
Group Number 2
Group Number 3
Button/Code
Button/Code
Button/Code
Button/Code
Button/Code
Button/Code
10
09
08
07
06
05
04
03
02
01
20
19
18
17
16
15
14
13
12
11
10
09
08
07
06
05
04
03
02
01
20
19
18
17
16
15
14
13
12
11
10
09
08
07
06
05
04
03
02
01
20
19
18
17
16
15
14
13
12
11
3-68
Strata DK Programming 5/99
System & Station
Program 29-1~8 – DSS Console and Number Button Assignments
Program 29-1~8 Overview
Each button on the DSS consoles can be flexibly assigned as either a Direct Station Selection
('66), Line (&2), or 6' button. The standard equipped 1LJKWꢃ7UDQVIHU (17), and $OOꢃ&DOOꢃ
3DJH ($&) buttons may be changed to one of these three types, but not vice versa.
Station Speed Dial buttons assigned to a DSS console share the associated attendant digital or
electronic telephone’s Speed Dial memory. The personal Speed Dial numbers of the DSS console
circuit port(s) are not available. Initialized data assigns the 60 buttons to be Direct Station
Selection ('66), $OOꢃ&DOOꢃ3DJH ($&), and 1LJKWꢃ7UDQVIHU (17). Each of the consoles can be
independently programmed.
Important! Only program the following buttons: 6', /LQH (&2), '66, $OOꢃ&DOOꢃ3DJH ($&),
and 1LJKWꢃ7UDQVIHUꢃ(17); programming other feature buttons on a console may
cause system operation problems.
It is not possible to assign [PDNs]/[SDNs]/[PhDNs] to DSS consoles or ADMs
Note When assigning CO line access buttons (001~200), the associated telephone must be
assigned access to the CO line also. See Program 40.
Strata DK Programming 5/99
3-69
System & Station
Program 29-1~8 – DSS Console and Number Button Assignments
Program 29 - Initialized Default DSS Console Button Assignments
Group 1
Group 2
RCTUB
RCTUC/D
RCTUE/F
RCTUB
RCTUC/D
RCTUE/F
DSS
Button No.
DSS
Button No
DK40i
RCTUA
DK40i
RCTUA
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
18
19
20
#000
#001
#002
#003
#004
#005
#006
#007
#008
#009
#010
#011
#012
#013
#014
#015
#016
#017
#018
#019
#000
#001
#002
#003
#004
#005
#006
#007
#008
#009
#010
#011
#012
#013
#014
#015
#016
#017
#018
#019
#000
#001
#002
#003
#004
#005
#006
#007
#008
#009
#010
#011
#012
#013
#014
#015
#016
#017
#018
#019
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
18
19
20
#020
#021
#022
#023
#024
#025
#026
#027
#020
#021
#022
#023
#024
#025
#026
#027
#028
#029
#030
#031
#020
#021
#022
#023
#024
#025
#026
#027
#028
#029
#030
#031
#032
#033
#034
#035
#036
#037
#038
#039
ꢀ10
ꢀ11
ꢀ12
ꢀ13
ꢀ14
ꢀ15
ꢀ16
ꢀ17
ꢀ18
ꢀ19
ꢀ20
ꢀ21
ꢀ10
ꢀ11
ꢀ12
ꢀ13
ꢀ14
ꢀ15
ꢀ16
ꢀ17
Group 3
RCTUB
RCTUC/D
RCTUE/F
DSS
Button No
DK40i
RCTUA
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
18
19
20
#040
#041
ꢀ22
ꢀ23
ꢀ24
ꢀ25
ꢀ26
ꢀ27
ꢀ28
ꢀ29
ꢀ30
ꢀ31
ꢀ32
ꢀ33
ꢀ34
ꢀ35
ꢀ36
ꢀ37
ꢀ38
ꢀ18
ꢀ19
ꢀ20
ꢀ21
ꢀ22
ꢀ23
ꢀ24
ꢀ25
ꢀ26
ꢀ27
ꢀ28
ꢀ29
ꢀ30
ꢀ31
ꢀ32
ꢀ33
ꢀ34
#042
#043
#044
#045
#046
#047
#048
#049
#050
#051
#052
#053
#054
#055
#056
#057
ꢀ39
ꢀ35
AC (489)
AC (489)
AC (489)
NT 1 (439)
NT 1 (439)
NT 1 (439)
3-70
Strata DK Programming 5/99
System & Station
Program *29 – Add-on Modules Button Assignments
Program *29 – Add-on Modules Button Assignments
Processor Type: DK14, DK40i, All RCTUs
Program Type:
Station
Initialized Default: See “Program 29 - Add-on Modules Button Assignments” on Page 3-74
ꢀ ꢀ ꢀ ꢀ
ꢀ
Enter the station logical port of the telephone which
will have buttons assigned to its attached Add-on.
CODE=
See the Code Table below.
Enter the Add-on Module which will have buttons
assigned to it (0, 1, or 2). Enter 0 when removing
ADMs.
LED 01~20
Press the LED that is in the same position as
the Add-on Module button being assigned.
Personal Speed Dial Bin
Numbers
System Speed Dial
Bin Numbers
Processor
CO Line Range
DSS Button Range
DK14
DK40i
10~ 49
60~ 99
001~004
001~008
001~016
001~048
001~144
001~200
#000~#009
#000~#027
#000~#031
#000~#079
#000~#239
#000~#335
ꢀ ꢀ
ꢀ ꢀ
10~ 49
60~ 99
ꢀ ꢀ
ꢀ ꢀ
RCTUA
10~ 49
60~ 99
ꢀ ꢀ
ꢀ ꢀ
RCTUBA/BB
RCTUC/D
RCTUE/F
10~ 49
600~ 699
ꢀ ꢀ
ꢀ ꢀ
10~ 49
600~ 699
ꢀ ꢀ
ꢀ ꢀ
100~ 139
200~ 999
ꢀ ꢀ
ꢀ ꢀ
Port _____
Add-on Module 1
Port _____
Add-on Module 1
Add-on Module 2
Add-on Module 2
Button
10
Code
Button
20
Code
Button
10
Code
Button
20
Code
Button
10
Code
Button
20
Code
Button
10
Code
Button
20
Code
09
19
09
19
09
19
09
19
08
18
08
18
08
18
08
18
07
17
07
17
07
17
07
17
06
16
06
16
06
16
06
16
05
15
05
15
05
15
05
15
04
14
04
14
04
14
04
14
03
13
03
13
03
13
03
13
02
12
02
12
02
12
02
12
01
11
01
11
01
11
01
11
Number of
System Speed
Dial Numbers
Number of
Personal Speed
Dial Numbers
Processor
ADMs
DK14
DK40i
8
40
40
40
40
40
40
40
40
12
RCTUA
12
40
RCTUBA/BB
RCTUC/D
RCTUE/F
40
100
100
800
120
200
Program *29 Overview
This program allows ADM buttons to be customized. Each ADM button can be programmed as
either a Direct Station Selection, CO line, System Speed Dial or Personal Speed Dial buttons. Only
2000-series Digital Telephones can connect with ADMs, and up to two ADMs can be connected to
a telephone.
Strata DK Programming 5/99
3-71
System & Station
Program *29 – Add-on Modules Button Assignments
Important! Run this program for each station that has an ADM or the ADM will not function.
Program at least one ADM key for each ADM.
It is impossible to assign [PDNs], [SDNs] or [PhDNs] to DSS consoles or ADMs.
Button Assignments
Add-on
Module 1
Button
No.
RCTUB
RCTUC/D
RCTUE/F
Add-on
Module 2
Button No.
RCTUB
RCTUC/D
RCTUE/F
DK14
DK40i
RCTUA
DK14
DK40i
RCTUA
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
18
19
20
#000
#001
#002
#003
#004
#005
#006
#007
#008
#009
#000
#001
#002
#003
#004
#005
#006
#007
#008
#009
#010
#011
#012
#013
#014
#015
#016
#017
#018
#019
#000
#001
#002
#003
#004
#005
#006
#007
#008
#009
#010
#011
#012
#013
#014
#015
#016
#017
#018
#019
#000
#001
#002
#003
#004
#005
#006
#007
#008
#009
#010
#011
#012
#013
#014
#015
#016
#017
#018
#019
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
18
19
20
#020
#021
#022
#023
#024
#025
#026
#027
#020
#021
#022
#023
#024
#025
#026
#027
#028
#029
#030
#031
#020
#021
#022
#023
#024
#025
#026
#027
#028
#029
#030
#031
#032
#033
#034
#035
#036
#037
#038
#039
ꢀ20
ꢀ21
ꢀ22
ꢀ23
ꢀ24
ꢀ25
ꢀ26
ꢀ27
ꢀ28
ꢀ29
ꢀ30
ꢀ31
ꢀ32
ꢀ33
ꢀ34
ꢀ35
ꢀ36
ꢀ38
ꢀ39
ꢀ40
ꢀ10
ꢀ11
ꢀ12
ꢀ13
ꢀ14
ꢀ15
ꢀ16
ꢀ17
ꢀ18
ꢀ19
ꢀ20
ꢀ21
ꢀ10
ꢀ11
ꢀ12
ꢀ13
ꢀ14
ꢀ15
ꢀ16
ꢀ17
ꢀ18
ꢀ19
ꢀ10
ꢀ11
ꢀ12
ꢀ13
ꢀ14
ꢀ15
ꢀ16
ꢀ17
3-72
Strata DK Programming 5/99
System & Station
Program 30 – Station Class of Service
Program 30 – Station Class of Service
Processor Type: DK14, DK40i, All RCTUs
Program Type:
Station
Initialized Default: LEDs 01, 05 and 07 for all ports
ꢀ ꢀ ꢀ ꢀ
SELECT = Station Logical Port Number(s)
Light LEDs for the port specified in the last step. All
LEDs marked with an “X” in the table below should
be lit.
Enter the port numbers to which class of service
must be assigned. To add a port range, enter
XXXꢀXXX (low port ꢀ high port).
Processor Type
DK14
Port Range
000~009
000~027
000~031
DISA Port
010
Processor Type
RCTUBA/BB
RCTUC/D
Port Range
000~079
000~239
000~335
DISA Port
089
DK40i
035
249
RCTUA
039
RCTUE/F
344
Port
Feature
LED
SLT/ISDN Terminal “#” Dial
Privacy Override
20
19
18
17
16
15
14
13
12
11
10
09
08
07
06
05
Executive Override
DND Override
Change TR Traveling Class Code
Change Verified Account Code
Verified Account Codes
SLT-Hook Flash Anti-Bounce Guard
Dial Pulse - DTMF OFF
Change DISA Security Code
Change TR Override Code
Forced Account Code
OCA Automatic (originating OCA)
ABR Access
Speed Dial Allowed
#5#30 Pickup AC Page Only
(Release 3.2 and higher)
04
Microphone Button on at Start of Call
MIC Button Locked
03
02
01
Speakerphone
Strata DK Programming 5/99
3-73
System & Station
Program 30 – Station Class of Service
Program 30 Overview
Program 30 enables or disables features for individual telephones at the station level. The
following text describes Program 30 LEDs.
LED 20: SLT/ISDN Terminal “#” Dial
This feature applies to single-line telephones and ISDN station terminals to indicate when a
number has been dialed and to begin dialing a sub-address. If a ꢄ is dialed as the first digit, it
indicates that a feature access code is being entered.
For ISDN, if separate dialing and sub-address digits will be used, turn LED 20 ON. If it is OFF, ꢄ
can be used as a dialing separator.
LED 19: Privacy Override
With Privacy Override enabled (LED 19 ON), a station can override calls and listen to a CO line
conversation by pressing a common CO /LQH button (not a [DN] button). [DN] buttons are always
private. A maximum of two stations can override an existing “station-line” conversation. You can
set a warning tone for Privacy Override (see Program 10-2).
Privacy Override of Direct Inward System Access (DISA) Two-CO line calls is not allowed.
Privacy Override is not available on any call (CO line or internal) that appears on a [PDN], [SDN],
or [PhDN] button.
Block Privacy Override by a station via a 3ULYDF\ button (Program 39) or with the Executive/
Privacy Override blocking option (Program 31, LED 18). To configure the Strata DK system to
operate as nonprivate, allow Privacy Override from all stations.
Disabling Privacy Override for attendant console ports does not deny Attendant Supervised Loop
Monitoring.
LED 18: Executive Override
With Executive Override enabled (LED 18 ON) a station can break into and overhear an existing
station conversation by pressing ꢆ after the busy station number or by pressing the “EXEOVR”
LCD soft key. You can set a warning tone for this feature (see Program 10-2).
Privacy Override can be perform from stations with Executive/Privacy Override blocking enabled
in Program 31, LED 18. The 3ULYDF\ button does not block Executive Override. Disabling
Executive Override for attendant console ports does not deny Attendant Supervised Loop
Monitoring.
LED 17: Do Not Disturb (DND) Override
With DND Override enabled, (LED 17 ON), you can override a station that has DND ON. A called
station with DND activated will return very fast busy tone (four tones per second). If the caller
presses ꢅ after dialing the DND station directory number, a DND Override tone is heard on the
called station’s speaker.
If a DND station has more than one [PDN] and it appears on other telephones, when called, the
[PDN] rings at the other telephones and flashes on the DND station. In this case, DND override is
not available unless all [PDNs] of the DND station are busy.
3-74
Strata DK Programming 5/99
System & Station
Program 30 – Station Class of Service
LED 16: Change Toll Restriction Traveling Class Code
When LED 16 is ON for a port, the station occupying it can change the four-digit Toll Restriction
Traveling Class of Service Codes established in Program 44-1~8. Stations selected for this feature
must follow the dialing sequences below to change the codes:
Class 1 #691
Class 2 #692
Class 3 #693
Class 4 #694
Class 5 #695
Class 6 #696
Class 7 #697
Class 8 #698
[PDN] + class code (
~
) +ꢃfour-digit code +
LED 15: Change Verified Account Code
With LED 15 ON, a station can change the Verified Account Codes established in Program 69.
Selected stations must dial the following sequence to change the codes:
[PDN] + ꢄꢑꢌꢉ + Verified Account Code + Redial:
System
RCTUE/F
Verified Account Code
000~499
RCTUA, BA/BB, C/D, DK40i, DK14
000~299
Press ꢄ button if your electronic telephone does not have a 5HGLDO button.
Total Account Code digit length is set in Program 10-4 (up to 15 digits). All digits do not have to
be verified.
LED 14: Verified Account Code
With LED 14 ON, the system verifies all Forced or Voluntary Account Codes (set in Program 69)
dialed by the station user. If the station user does not dial a specific Verified Account Codes, the
call does not execute (Forced), or the Account Code is not validated for the SMDR call report
(Voluntary).
To force a verified account code entry on Two-CO line DISA calls through the system, turn LED
08 and 14 ON for Port 10-DK14, Port 035-DK40i, Port 039-RCTUA, Port 089-RCTUB,
RCTUBA/BB or Port 249-RCTUC/D or Port 344-RCTUE/F. Also, you must enable Forced
Account Code for outgoing CO line in Program 15-7.
LED 12: Single Line Telephone (SLT) Hookflash Anti-bounce Guard
SLT Hookflash Anti-Bounce Guard (LED 12 ON) prevents false recalls due to hook flash bounce
during SLT hang-up on outside calls. The system automatically disconnects the CO line if the SLT
hangs-up after a Hook Flash.
Use for QSTU2, PSTU, RSTU, RSTU2, RDSU, PESU, and KSTU2 standard telephone ports that
have standard telephones (with/without message lamps) connected to them to prevent false ring
signals. With this option ON, a CO line connected to a standard telephone is disconnected if the
standard telephone user hookflashes and then hangs up. If this option is OFF, the CO line recalls
the standard telephone.
LED 11: Dial Pulse - Dual-tone Multi-frequency (DTMF) OFF
Use Dial Pulse - DTMF OFF (LED 11 ON) if any device, DID or Tie line station port does not
require the RRCS, K5RCU, K5RCU2, or K4RCU for DTMF decoding. When the device goes off-
hook or the DID or Tie line is seized for an incoming call, the DTMF receiver is not accessed -
reducing unnecessary traffic to it.
Strata DK Programming 5/99
3-75
System & Station
Program 30 – Station Class of Service
If a Tie or DID line is Dial Pulse (Program 15-1, LED ON), enable Dial Pulse - DTMF OFF (LED
11 ON) for that Tie or DID station port number. If the DID or Tie line is DTMF tone dial (Program
15-1, LED OFF) disable Dial Pulse - DTMF OFF (LED 11 OFF) and install an RRCS on the
RCTU, K5RCU, K5RCU2, or K4RCU3 in the DK40i.
LED 10: Change DISA Security Code
When enabled (LED 10 ON), allows a selected station to change the DISA security code by
dialing [PDN] + ꢄꢑꢌꢍ, + Security Code + 5HGLDO.
LED 09: Change Toll Restriction (TR) Override Code
When enabled (LED 09 ON), two TR Override codes are available. When one of these codes is
dialed from any station, all Toll Restriction is bypassed. Change TR Override codes by pressing
[PDN] + ꢄꢑꢌꢋ for Code 1, or [PDN] + ꢄꢑꢌꢌ for Code 2. Press 5HGLDO to store.
LED 08: Forced Account Code
When enabled, (LED 08 ON), a station or DISA CO line user using a line with a Forced Account
requirement (Program 15-7) must enter an Account Code before the outgoing CO/Tie/DID line
call can be completed. If Forced Account Codes should be verified, enable Verified Account Code
(LED 14 ON). Program 60-4 defines the Forced Account Code digit length.
To force a verified account code entry on Two-CO line DISA calls through the system, (LED 08
and 14 ON: Port 10-DK14, Port 035-DK40i, Port 039-RCTUA, Port 089-RCTUB, RCTUBA/BB,
249-RCTU C/D, and Port 344 for RCTU E/F). Also, enable Forced Account Code for outgoing
CO line in Program 15-7.
LED 07: Off-hook Call Announce (OCA) Automatic
When LED 07 is ON, a calling station has this feature enabled. If the system is set for Ring First
Signaling (Program 10-1, LED 10 ON), the user must dial ꢅꢂ after hearing busy tone or ꢂꢅ after
hearing ringback tone in order to OCA the called station. OCA Automatic only works on systems
with Voice First Signaling (Program 10-1 or 10-2, LED 01, OFF) in which case the user does not
have to dial ꢅꢂ or ꢂꢅ. Initialized default: ON - all ports. The called station must also be enabled to
receive OCA (see Program 31, LED 03).
LED 06: Automatic Busy Redial (ABR) Access
ABR can be enabled (LED 06 ON) or disabled (LED 06 OFF) for each station. The system selects
the last line in the originating line group each time ABR is initiated (see also Program 10-1). If you
do not enable ABR access here, the ABR soft key does not appear on LCD telephones. ABR
operates when calling on ground and loop start lines, but is not functional for DID or Tie line calls.
ABR overrides Program 41. Program 41 is normally used with LCR.
For the DK40i, K5RCU, K5RCU2, or K4RCU must be installed; for the DK14, QRCU must be
installed to detect busy tone so that ABR will function.
LED 05: Speed Dial
LED 04 enables (ON) or disables (OFF) Station and System Speed Dial. Initialized default: ON -
all ports.
3-76
Strata DK Programming 5/99
System & Station
Program 30 – Station Class of Service
LED 04: Call Pickup Code Option
Determines the operation of pickup code ꢄꢌꢄꢆꢁ in Release 3.2 (and above) software. If LED 04 is
ON, ꢄꢌꢄꢆꢁ only picks up All Call Page and External Page (per Program 10-2, LED 15). If LED
04 is OFF, ꢄꢌꢄꢆꢁ picks up an internal call ringing on a telephone as a priority or it picks up All
Call Page or External Page if no internal calls are ringing. Prior to Release 3.2, ꢄꢌꢄꢆꢁ picked up
ringing calls as priority over All Call Page pickup calls.
LED 03: Microphone Button On at Start of Call
When enabled (LED 03 ON), the microphone and Mic button LED is turned ON at the start of an
on-hook speakerphone call. For this feature to work, you must enable the MIC button lock
operation (LED 02 ON).
When receiving internal DN calls, the flexible Microphone Cutoff (0LFURSKQꢃ&XWꢒRII) button
(Program 39) can be used to prevent room monitoring and Handsfree Answerback.
LED 02: Mic Button - Locked/Momentary
The 0LF button turns electronic or digital telephone microphones ON/OFF:
With “Locked” (LED 02 ON), the 0LF button will be ON or OFF (depending on LED 03) when
you begin the call and you can alternately push it ON or OFF. This does not apply to Handset OCA
- which is 0LF push-to-talk only.
With “Momentary” (LED 02 OFF), the 0LF is always ON at the start of a speakerphone call/ You
must continuously press 0LF to disable the microphone when during a speakerphone call.
LED 01: Speakerphone
Enables (LED 01 ON) or disables (LED 01 OFF) speakerphone operation on any electronic or
digital telephone. If disabled, a speakerphone:
♦
♦
♦
Can be used as a handsfree electronic or digital telephone.
Enables talk back with the receiver on-hook when receiving an internal call.
Will not allow you to talk on a call that you place or a call that you answer by pressing a
ringing button with the handset on-hook.
Program 30 - Example
Action (press buttons + LED buttons)
LCD Response
1
1. Use an LCD programming phone per Minimum Hardware
Requirements on Page 1-14.
No. N-N
Jan 20 Sun
06:43
Make sure the programming button strip template is installed on the
programming telephone.
2.
Program Mode
Program = 30
ꢀꢄꢀꢄꢂꢀꢅꢀꢆ
Enter programming mode. (Do not press [DN] button.)
3. 6SNUꢃꢇ6SHDNHUꢈꢃꢆꢁꢃ+ROG
Access Program 30.
Data Store
4. 6SNUꢃꢇ6SHDNHUꢈ
30 Select =
30 Select =
Prepare the system for a station port selection.
5. Enter the port number where the station being defined is
connected. Use three digits, followed by a button. A range of
ports may be entered at once by using the button. (See Note
ꢀ
on system record sheet for port numbers.)
Strata DK Programming 5/99
3-77
System & Station
Program 30 – Station Class of Service
Action (press buttons + LED buttons)
LCD Response
6. LED buttons 01~20
LED buttons 01~20 activate features for each station port or port
range. Make the following selections by turning the appropriate button
LED ON or OFF for each item (01~20) for each port, as marked on the
system record sheet:
LED 01: Speakerphone Enabled
LED 02: Microphone Key Lock Enabled
LED 03: Microphone ON at Start of Call
LED 04: Not Used
LED 05: Speed Dial Allowed
LED 06: Automatic Busy Redial Access Enabled
LED 07: Automatic Off-hook Call Announce
LED 08: Forced Account Code Enabled
LED 09: Toll Restriction Override Code Revision Authority
LED 10: DISA Security Code Change Allowed
LED 11: Dial Pulse (DTMF Off) for Standard Telephone
LED 14: Account Codes Verified
LED 15: Verified Account Code Revision Authority
LED 16: Traveling Class of Service Code Revision Authority
LED 17: Do Not Disturb Override Allowed
LED 18: Executive Override Allowed
LED 19: Privacy Override Allowed
LED 20: Not Used
If programming a port range, the LED indications are as follows:
♦
♦
♦
LED-ON, all ports in range are enabled for that item.
LED-OFF, all ports in range are disabled for that item.
LED-FLASHING, some ports in range are enabled and some
ports are disabled.
7. +ROG
Secure data in system programming.
30 Select
Data Programmed
30 Select =
8. 6SNUꢃꢇ6SHDNHUꢈ
Prepare system for another selection (go back to Step 5), or exit
Program 30 (continue with Step 9).
9. ꢄꢄꢃ+ROG
30 Select = ##
Data Programmed
Secure Program 30 data in system memory.
10. 6SNUꢃꢇ6SHDNHUꢈ
Program =
Exit Program 30. Enter another program number or exit programming
mode (go to Step 11). Speaker beeps to indicate it is exiting Program
33.
11. ## Hold
No. N-N
06:58
Exit programming mode.
Jan 20 Sun
1. N-N = Programming telephone [PDN]
3-78
Strata DK Programming 5/99
System & Station
Program *30 – Telephone Group Page Assignments
Program *30 – Telephone Group Page Assignments
Processor Type: DK14, DK40i, All RCTUs
Program Type: Station
Initialized Default: All LEDs OFF
ꢀ ꢀ ꢀ ꢀ
ꢀ
Enter the station logical port which will be assigned
to page a group or groups. To add a port range,
enter XXXꢀXXX (low port ꢀ high port).
Press LED Buttons 01~08 to light LEDs for the port
specified in the last step. In the table below, “X” all
LED Buttons which should be lit.
Processor Type
DK14
Port Range
000~007
000~027
000~031
Number of Page Groups
Processor Type
RCTUBA/BB
RCTUC/D
Port Range
000~079
000~239
000~335
Number of Page Groups
4
4
4
4
8
8
DK40i
RCTUA
RCTUE/F
Port
Feature
LED
Page Group H
Page Group G
Page Group F
Page Group E
Page Group D
Page Group C
Page Group B
Page Group A
08
07
06
05
04
03
02
01
Shaded groups apply to RCTUC/D and RCTUE/F only.
Program *30 Overview
Digital and electronic telephones can be assigned to “internal telephone speaker” page groups with
this program. Each group can have as many as 120 stations. Telephones can be a member of more
than one group. Station users can access each group separately by dialing access codes. (See
Program 05 for access codes.) The above table shows four or eight page groups. An additional
group is the All Call Page Group set in Program 31, LED 10.
Notes
●
A maximum of 120 telephones can be assigned to a particular page group.
●
Only 120 telephones can be paged simultaneously. Example: If Page Group “A” has 60
telephones, Page Group “B” has 50 telephones, and Page Group “C” has 70 telephones, then
Group A + B (60 + 50 = 110) can be paged simultaneously, but Group A + C (60 + 70 = 130)
cannot be paged simultaneously.
Strata DK Programming 5/99
3-79
System & Station
Program 31 – Station Class of Service
Program 31 – Station Class of Service
Processor Type: DK14, DK40i, All RCTUs
Program Type:
Station
Initialized Default: LED 10 ON for Ports 000~119; LED 11~13 ON for all ports.
ꢀ ꢀ ꢀ ꢀ
SELECT = Station Logical Port Number(s)
Light LED Buttons for the port specified in the last
step. All LED Buttons marked with an “X” in the
table below should be lit.
Enter the port numbers to which class of service
must be assigned.
Processor Type
Port Range
Processor Type
Port Range
DK14
DK40i
000~009
000~027
000~031
RCTUBA/BB
RCTUC/D
RCTUE/F
000~079
000~239
000~335
RCTUA
Port
Feature
LED
20
Toshiba Stratagy/VP (B + Station No.)
Toshiba Stratagy/VP (B No Station)
Executive & Privacy Override Blocking
End/End Signal Rcv (VM)
19
18
17
16
15
14
13
12
11
10
09
08
07
06
05
04
03
02
01
Receive VM ID Code
Toshiba Stratagy/VP Integration (A/D)
Handset OCA
Handset OCA Warning Tone
Pooled Line Key - No Flash if No Ring
Busy Override Tone - Continuous
All Call Page Allowed - EKTs/DKTs
VM (No Conference)
VM Group 4 (does not apply to DK14)
VM Group 3 (does not apply to DK14)
VM Group 2
VM Group 1
VM to VM Call Blocking Called/Calling
OCA Enabled (To Receive)
Handsfree No Warning Tone
Handsfree Disabled
Program 31 Overview
Program 31 sets most voice mail or External Auto Attendant port assignments. Each standard
telephone port (QSTU2, RSTU2, RSTU, PSTU, PESU, RDSU, KSTU2, QSTU2) connected to a
Toshiba Stratagy, Stratagy DK or VP voice mail system should have LEDs 04, 15, 16, 17, 18, 19,
and 20, and one of the following: 05, 06, 07, or 08 turned ON. These LED’s should be ON for VM
ports only, not for telephone ports.
3-80
Strata DK Programming 5/99
System & Station
Program 31 – Station Class of Service
LED 09 should be OFF for VM Auto Attendant “blind” transfer and VM tandem CO line
connection with automatic release. LED 09 should be ON for VM Auto Attendant supervised
transfer operation.
Example Programming Assignment to Set Up Voice Mail in a Distributed Hunt Group
Programꢃ*32
008
010
VMG1 Message Center
VMG2 Message Center
Program 13
008 – Button 5 ON
009 – Button 5 ON
VMG1 RSTU VM Ports
VMG2 RSTU VM Ports
VMG1 DH Group Members
VMG1 DH Group Members
Program 31
010 – Button 6 ON
011 – Button 6 ON
850 – 01 008
850 – 02 009
Program *40
851 – 01 010
851 – 02 011
RS232C (SMDI)
N/A on DK14
Voice Mail
Machine #1
#008
#009
DHG1/VMG1
Telephones
using voice mail
machine #1
#200
#201
008
010
DHG2/VMG2
#010
#011
Telephones
using voice mail
machine #2
#202
#203
Voice Mail
Machine #2
Standard Telephone
Voice Mail Ports
1565
All ports assigned to a Voice Mail Group should also be assigned to a unique Distributed Hunt
Group using Program ꢀ40. Each Program 31 Voice Mail Group must be associated with a unique
Program ꢀ40 Distributed Hunt Group that hunts only to its own Voice Mail Group ports. (See
above example of how to connect/program two voice mail/auto attendant machines and associate
them with two different DH groups.)
♦
♦
If LED 15 or 19 is ON, turn LED 17 ON. If LED 20 is ON, turn LEDs 17 and 19 ON.
For SMDI or DTMF integration, turn ON LEDs 04, 16, 17 and 18, and one of the following:
05, 06, 07, or 08 for all standard telephone ports connected to a VM unit.
♦
Turn LED 19 and 20 OFF if the VM unit does not respond properly to transfer recall (B-Tone)
signals when using any type of Voice Mail Interface.
♦
♦
LED 09 – see above comments in Program Overview.
If CO lines direct ring VM ports via Program 81~89, the data in Programs ꢀ81, ꢀ84, and ꢀ87
must be blank.
Important! Do not assign Program 31 VM/AA options to built-in Auto Attendant digital
announcer ports.
Strata DK Programming 5/99
3-81
System & Station
Program 31 – Station Class of Service
LED 20: Toshiba Stratagy/VP (B + Station Number)
Use with Toshiba Stratagy/Stratagy DK/VP systems connected to a standard telephone port
(PSTU, RSTU, RSTU2, PESU, RDSU, KSTU2 and QSTU2). Toshiba voice mail systems
receiving DTMF B tone followed by the station number may not know where the call is coming
from - such as hold recall or “blind” ring transfer recall.
When enabled (LED 20 ON), allows Toshiba voice mail systems to respond more intelligently
with appropriate voice prompts. Use this feature for standard telephone ports connected to voice
mail devices only, not for station ports connected to telephones. The station number is not
returned, it blind transfers to a DND station.
Note You must enable Toshiba Stratagy/Stratagy DK/VP (B No Station) with LED 19 to allow
this function.
LED 19: Toshiba Stratagy/Stratagy DK/VP (B No Station)
DTMF “B” tone is sent to Toshiba voice mail systems to signify a recall where Toshiba voice mail
systems already knows the recalling station number. Again, this allows Toshiba voice mail systems
to respond more intelligently with appropriate voice prompts. Use this feature for standard
telephone ports (PSTU, RSTU, RSTU2, PESU, RDSU, KSTU2 and QSTU2) connected to voice
mail devices only, not for station ports connected to telephones.
LED 18: Executive and Privacy Override Blocking (Modem)
When enabled (LED 18 ON), denies a station user the capability to break into a station connection
with Executive or Privacy Override. Use this feature for standard telephone ports (PSTU, RSTU,
RSTU2, PESU, RDSU, KSTU2 and QSTU2) connected to a modem, voice mail/auto attendant or
ACD digital announcement device in order to ensure data and voice security. Also, use this feature
to deny override of any station. This feature does not block Attendant Supervised Loop
Monitoring.
You can use the Privacy Release 3ULYDF\ꢃ5HOHDVH button to disable Privacy on a call-by-call
basis; this button does not disable Executive Override Blocking.
Enable this feature if a modem is assigned to the system modem pool in Program 21 to provide
data security for modem standard telephone ports.
Disable this feature (LED 18 OFF) for the modem standard telephone ports assigned in Program
21 if using the system modem pool for data calls that must be switched between voice and data.
LED 17: End-to-end Signal RCV (VM)
When enabled (LED 17 ON), provides End-to-end Signaling of Dual-tone Multi-frequency
(DTMF) tones through the system. Required on all voice mail ports (RSTU, RSTU2, RDSU/
RSTS, PSTU, PESU, RDSU, QSTU2 and KSTU2) for proper signaling communication.
LED 16: Receive Voice Mail (VM) ID Code
When a station is call-forwarded to a VM system, certain identification (ID) DTMF tones are
automatically sent to direct the call to a specific mailbox (VM ID Code #656 or DNIS VM ID
Code). The automatic ID is also sent to the VM device when electronic, digital, or standard
telephone users retrieve messages via the Message Waiting buttons (VM ID Code #657). The VM
port must be programmed for this feature to allow the reception of VM ID DTMF digits.
3-82
Strata DK Programming 5/99
System & Station
Program 31 – Station Class of Service
LED 15: Toshiba Stratagy, Stratagy DK and/or VP Integration (A Tone/D Tone)
When enabled (LED 15 ON), sends an answer tone (DTMF A tone) to the Toshiba voice mail
system when a station answers, and a disconnect tone (DTMF D tone) when a station disconnects.
This allows Toshiba voice mail systems to respond quickly rather than waiting during long time-
outs. If the Central Office (CO) provides an Automatic Release (AR) signal (sometimes referred to
as Calling Party Control or Loop Supervision), D tone is also sent to disconnect VM ports when
outside callers hang up (see Program 15-0 and 15-3).
LED 14: Off-hook Call Announce (OCA) Handset or Speaker
If a station is enabled to receive OCA (Program 31, LED 03 ON), LED 14 defines which type of
OCA the telephone should receive: Headset/Handset (LED 14 ON) or Speaker (LED 14 OFF).
Digital Telephones: Speaker OCA requires a DVSU and a special Program 03 code. Only digital
telephones can receive Handset OCA. Handset OCA does not require DVSU or any other special
hardware.
Electronic Telephones: Speaker OCA requires a HVSU and three-pair wiring. Headset OCA does
not require these items; Electronic or standard telephones cannot receive Handset OCA.
LED 13: OCA Handset Warning Tone
This option enables (LED 13 ON) or disables (LED 14 OFF) a warning-tone (one-second tone
burst) for digital telephones that receive Headset OCA. Does not apply to Speaker OCA.
LED 12: Pooled Line Button Operation, No Flash if No Ring
When enabled (LED 12 ON) on telephones assigned to ring in Programs 81~89, incoming line
calls in pooled line groups only flash on 3RROHGꢃ/LQH buttons. When disabled (LED 12 OFF), the
Pooled Line LED flashes when an incoming line call is received – even if the telephone does not
ring.
LED 11: Busy Override (BOV) Tone
Digital or Electronic Telephones: If a [DN] is busy and receives a call on an idle [DN] or CO
button from another station or an outside line then BOV tone is sent. BOV tone can be continuous
muted one-second rings (LED 11 ON) or two muted one-second rings three seconds apart (LED 11
OFF).
If all the [DN] button appearances of the called [DNs] are busy, the call will camp-on and the
telephone receives two muted rings (camp-on tone) three seconds apart (only if LED 01 is ON for
the telephone in Program ꢀ34).
This BOV feature does not apply to CO lines that are ring transferred to a busy telephone - with or
without an idle [DN] or CO /LQH button. In this case, the call is a camped-on call to the busy
telephone.
BOV and Camp-on muted ring tone frequency for digital and electronic telephones:
1209Hz/modulated by 10Hz on CO line calls; 1209Hz/unmodulated on station-to-station calls.
Standard Telephones: This feature does not apply to Camp-on tone sent to standard telephones.
Standard telephones only receive two Camp-on tone bursts - three seconds apart, regardless of this
BOV Tone feature’s setting. Also, you must run Program ꢀ34 to enable a standard telephone to
receive Camp-on tone. Camp-on tone is sent when the busy standard telephone receives a
transferred CO line call and when the busy standard telephone receives a direct call from a station
or CO line.
Strata DK Programming 5/99
3-83
System & Station
Program 31 – Station Class of Service
BOV and Camp-on muted ring tone frequency for standard telephone:
BOV tone is a 160ms burst of 1209Hz/ unmodulated, twice - three seconds apart.
Camp-on tone is two one-second bursts of 1209Hz/interrupted by 160ms bursts, three seconds
apart.
LED 10: All Call Page Allowed-Digital and Electronic Telephones
When enabled, (LED 10 ON) any station can be allowed to receive an All Call Page and still have
the ability to initiate an All Call Page. Up to 120 stations can be can be assigned and paged at one
time. All Call Page is treated as any other page group. See Program ꢀ30 for telephone page group
assignments and Program 10-2, LED 15 for External Page with All Call Page option (see Program
ꢀ34).
LED 09: No Station plus CO Line Conference Origination by VM
When enabled (LED 09 ON), prohibits VM ports from setting up conference calls with a station
and the outside line party and tandem calls with two outside lines. Use this feature for VM (RSTU,
RSTU2, PSTU, PESU, RDSU/RSTS, KSTU2, QSTU2) ports. This LED should be ON when VM/
Auto Attendant does screened or supervised transfers and OFF if only doing blind transfers.
If LED 09 is OFF or ON, station can still set up a conference call with an outside line and a VM
port so the station user and outside party can listen to a message together (R3.2 and above).
In DK release 3.2 software, VM ports are allowed to set up tandem calls with two CO lines and
then hook-flash and hang-up to exit the call, allowing the two CO lines to remain connected. For
this feature, LED 09 must be OFF for VM ports.
LED 05~08: Voice Mail (VM) Groups 1~4
The system allows the following VM station port groups to be configured for support of VM/auto
attendant devices:
One group is intended for each different device.
System
DK14
Number of VM Groups
LEDs
05~06
05~08
1~2
1~4
DK424 and DK40i
All standard telephone ports (RSTU, RSTU2, PSTU, PESU, RDSU/RSTS, KSTU2 and QSTU2)
connected to a particular VM machine should be assigned to the same VM group (SMDI or DTMF
Integration). The purpose of VM grouping is to allow efficient use of the message waiting (MW)
set and cancel operations from the VM machine. Since each digital, electronic, and standard
telephone can only have a maximum of four messages waiting, the VM device should set MW
only once, regardless of how many messages there are.
Assign all ports of each Program 31 VM Group to a unique Program ꢀ40 Distributed Hunt (DH)
Group. Telephones should Call and/or Call Forward to the DH Group [DN] to connect to VM. In
Programs 13 and ꢀ32, assign the lowest port in the Program 31 VM group as the message center.
Do not assign the VM DH Group port as the message center.
LED 04: Voice Mail (VM) to VM Call Blocking
When enabled (LED 04 ON), prevents VM/auto attendant ports from call forwarding to other VM
ports during screened or supervised voice mail transfers. Use this feature for all VM/auto attendant
ports if their transferred calls are screened or supervised. Disable this feature (LED 04 OFF) for all
VM/auto attendant ports if their calls are ring (blind) transferred.
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Strata DK Programming 5/99
System & Station
Program 31 – Station Class of Service
LED 03: Off-hook Call Announce (OCA) Enabled (Receive)
Enable this option (LED 03 ON) for any digital or electronic telephone requiring OCA.
Telephones must be equipped for OCA. OCA is not available on standard telephones.
This feature does not affect the station’s ability to originate OCA.
Digital telephones: Speaker OCA requires a DVSU in the telephone. Also, the PDKU supporting
OCA must have code 62 or 64 set in Program 03. Handset/headset OCA does not require extra
hardware - only that Program 31 LED 03, and 14 be ON.
Electronic telephones: Speaker OCA requires a HVSU/HVSI in the telephone and a third pair of
wires from the PEKU. Electronic telephones cannot receive Handset OCA.
LED 02: Handsfree No Warning
As a default, on Voice First systems (Program 10-1, LED 1) a one-second warning tone is sent to a
handsfree digital or electronic telephone to inform its user that someone is calling and that they can
be heard. If the warning tone is not desired at the called digital or electronic telephone, this
assignment can disable it, allowing silent room monitoring of the area surrounding the telephone.
This will also prevent ringing the digital or electronic telephone as a ring-first situation. Initialized
data activates the warning tone for all ports.
LED 01: Handsfree Disabled
It is possible to disable the internal call Handsfree Answerback function on any digital or
electronic telephone. This option ensures privacy (no room monitoring) when enabled on the
called station but it prevents the called station from answering an internal call hands free. The
0LFURSKQꢃ&XWRII button (Program 39) can be used instead of this feature to allow the user to
enable/disable Handsfree Answerback, as desired.
Strata DK Programming 5/99
3-85
System & Station
Program *31 – Group Pickup Assignments
Program *31 – Group Pickup Assignments
Processor Type: DK14, DK40i, All RCTUs
Program Type:
Station
Initialized Default: All LEDs OFF
ꢀ ꢀꢃ ꢀꢃ ꢀꢃ
ꢀ
Station Logical Port Number
Light LED Buttons for the port specified in the last
step. In the table below, mark an “X” for all LED
Buttons which should be lit.
Enter the station logical port which will
be assigned to a pickup group or groups.
To add a port range, enter XXXꢀXXX
(low port ꢀ high port).
Processor Type
DK14
Port Range
000~009
000~027
000~031
Pickup Groups
Processor Type
RCTUBA/BB
RCTUC/D
Port Range
000~079
000~239
000~335
Pickup Groups
8
20
20
20
DK40i
16
20
RCTUA
RCTUE/F
Port
Pickup Group
LED
Pickup Group 20
Pickup Group 19
Pickup Group 18
Pickup Group 17
Pickup Group 16
Pickup Group 15
Pickup Group 14
Pickup Group 13
Pickup Group 12
Pickup Group 11
Pickup Group 10
Pickup Group 9
Pickup Group 8
Pickup Group 7
Pickup Group 6
Pickup Group 5
Pickup Group 4
Pickup Group 6
Pickup Group 2
Pickup Group 1
20
19
18
17
16
15
14
13
12
11
10
09
08
07
06
05
04
03
02
01
Program *31 Overview
Stations can be divided into as many as 20 pickup groups (see the legend above the record sheet).
Station users can pick up calls (internal or line) that are ringing any station within their group by
dialing a single access code (or with a &DOOꢃ3LFNXS button assigned with Code 480 in Program
39), and pick up calls that are ringing stations in other groups by dialing selected access codes.
Stations can belong to more than one group. (See Program 05 for access codes.) This feature also
picks up ringing transfer and hold recall calls, but does not pick up held calls or selectively by
directory number.
To pickup held or ringing [PDN] and/or [PhDN] calls selectively, use the ꢄꢌꢄꢅ + XXX pickup
access code (where XXX is the [PDN] or [PhDN]).
3-86
Strata DK Programming 5/99
System & Station
Program 32 – Automatic Preference
Program 32 – Automatic Preference
Processor Type: DK14, DK40i, All RCTUs
Program Type:
Station
Initialized Default: Assigns Ringing Code 1 and Automatic Off-hook (Preference) Code 00 for all ports
ꢀ ꢀ ꢀ ꢀ
SELECT = Station Logical Port Number
Automatic Preference Code:
00 = No selection
01 = [PDN]
02 = Lowest CO, Tie, or DID line
11~26 = 01~16 Line groups
Enter the port number of the station having
preference defined. To add a port range,
enter XXXꢀXXX (low port ꢀ high port).
DATA = Ringing Code
(See legend below for maximum line groups.)
0 = Disable Ringing Line Preference
1 = Enable Ringing Line Preference
Processor
Type
Port Range
Port Reference Number
Number of CO Line
Processor
Type
Port Range
Port Reference Number
Number of CO Line
Groups
01~04
01~08
01~08
Groups
01~08
01~16
01~16
DK14
DK40i
000~007
000~027
000~031
RCTUBA/BB
RCTUC/D
RCTUE/F
000~079
000~239
000~335
RCTUA
Automatic
Preference Code
Automatic
Preference Code
Port Number
Ringing Code
Port Number
Ringing Code
Strata DK Programming 5/99
3-87
System & Station
Program 32 – Automatic Preference
Program 32 Overview
This program defines which [PDN] or CO line a digital (cordless, corded, or Strata AirLink
wireless) and electronic telephone will be automatically connected to when the telephone handset
is taken off-hook or the 6SNU button is used.
Note Strata AirLink wireless handsets do not have a 6SNU button.
The lowest [PDN], lowest CO line, or Line Group is selected only if the telephone is not ringing
when it is taken off-hook (no 6SNU pressed). If a telephone is ringing, the [PDN] Auto Preference,
or outgoing CO line is canceled. In this case, no selection is made if Ring Line Preference is
disabled; the ring line is selected if Ringing Line Preference is enabled.
Automatic Preference for digital, electronic, or Strata AirLink wireless telephones via handset off-
hook or the 6SNU button is the automatic connection to lines, or the [PDN] of a telephone under
various conditions.
With Ringing Line Preference, a digital, electronic, or Strata AirLink wireless telephone user by
going off-hook (or by pressing the 6SNU button) may be automatically connected to the lowest line
ringing in without having to press a CO /LQH button or dial an access code.
If no lines are ringing and an electronic or digital telephone goes off-hook, the station can be
automatically connected to the [PDN] or to a line. The line connected can be the lowest numbered
line available on the telephone or the highest idle line from a selected group.
Notes
●
●
●
Program 32 does not apply to standard telephones. To allow system features to be accessed,
standard telephones always receive system internal dial tone when originating calls.
If ringing line preference is not selected, no auto preference selection will occur when a station
goes off hook during an incoming ring condition.
Toshiba cordless telephones can have [PDN] (Code 01) selected for Auto Preference so the
user will get system dial tone when pressing the 7$/. button from the idle state, or a line or
line group can be selected for Auto Preference if CO dial tone should be accessed when the
7$/. button is pressed.
●
Strata AirLink wireless handsets must have Code 01 assigned to receive system dial tone after
pressing &$//ꢃin the idle mode. A line or line group can be selected instead, if CO dial tone
should be accessed when &$// is pressed.
3-88
Strata DK Programming 5/99
System & Station
Program *32 – RS-232 Voice Mail Message Center Port
Program *32 – RS-232 Voice Mail Message Center Port
Processor Type: DK14, DK40i, All RCTUs
Program Type:
Station
Initialized Default: Blank
ꢀ ꢀꢃ ꢀꢃ ꢀꢃ
ꢀ
SELECT = Station Logical Port Number
(see ranges below)
VM PORT = Voice Mail Message Port
Enter the Voice Mail Message Center Port
number (see ranges below) that should be
assigned to each station.
Enter the port number having a Message
Center assigned. Enter all station ports
using the same Voice Mail machine.
Enter the lowest KSTU2, QSTU2 or RSTU2 port
number that is connected to the VM machine.
To add a port range, enter XXXꢀXXX
(low port ꢀ high port).
If VM ports are assigned to a Distributed Hunt
(DH) Group in Program *40, enter the port
number of the first DH Group member, not the
DH Group port (900~915). See example following
Processor Type
DK14
Port Range
008~009
008~027
000~031
Processor Type
Port Range
000~079
000~239
000~335
RCTUBA/BB
RCTUC/D
RCTUE/F
DK40i
RCTUA
Port
MW Center Port
Port
MW Center Port
Port
MW Center Port
Port
MW Center Port
Program *32 Overview
This program assigns which Voice Mail Message Center port number will be called when a station
user presses the flashing 0VJ button. When using SMDI or DTMF voice mail integration, the
Voice Mail Port Message Center must be assigned for each station. The Message Center port must
be the lowest voice mail standard telephone port in the Program 31 Voice Mail Group. It is
normally the same port for all stations.
Strata DK Programming 5/99
3-89
System & Station
Program 33 – [PDN]/ [PhDN] Station Hunting (Voice Calls Only)
Program 33 – [PDN]/ [PhDN] Station Hunting (Voice
Calls Only)
Processor Type: DK14, DK40i, All RCTUs
Program Type:
Station
Initialized Default: Blank
ꢀ ꢀꢃ ꢀꢃ ꢀꢃ
SELECT = [PDN] or [PhDN] Port
Reference Number of the “hunt-from”
station.
HUNT TO = [PDN] or [PhDN] Port Reference
Number of the “hunt-to” station.
Press LED Button 01 to delete digit from the
“hunt-to” port.
To add a port range, enter XXXꢀXXX
(low port ꢀ high port).
Processor
DK14
[PDN] Port Range
000~009
[PhDN] Port Range
500~509
Processor
[PDN] Port Range
000~079
[PhDN] Port Range
RCTUBA/BB
RCTUC/D
RCTUE/F
500~579
500~739
500~835
DK40i
000~027
500~527
000~239
RCTUA
000~031
500~531
000~335
Hunt From
Hunt To
Hunt From
Hunt To
Hunt From
Hunt To
Hunt From
Hunt To
Program 33 Overview
Program 33 assigns Station Hunting to [PDNs] or [PhDNs]. When a called station is busy, the
Station Hunting feature will ring the alternate “hunt to” [PDNs] or [PhDNs] defined in this
program. If the “hunt-to” [DN] is busy, the system will try to ring the next “hunt-to” [DN], and so
on.
If a “hunt-to” [DN] is in the Call Forward mode, the call forward will have priority over the hunt.
A ground/loop start CO line will hunt from a [PDN] or [PhDN] only if it has been assigned to
immediate ring at the owner station of the [PDN] or [PhDN] exclusively (in Programs 81, 84, or 87
and ꢀ81, ꢀ84, or ꢀ87).
3-90
Strata DK Programming 5/99
System & Station
Program 33 – [PDN]/ [PhDN] Station Hunting (Voice Calls Only)
On Ring-first systems, if a [PDN] appears on more than one button (on owner’s telephone), the
DK will not hunt until all appearances of the [PDN] are in use.
On Voice-first systems, the system will hunt for an available station if any one of the [PDN]
appearances is busy.
Program 33 - Example
Action (press buttons+LED buttons)
LCD Response
1
1. Use the programming LCD electronic or digital telephone connected to
physical port 005 - circuit 6.
No. N-N
Jan 20 Sun
06:43
Make sure the programming button strip template is installed on the
programming telephone. (See “Program 38 Digital and Electronic
Telephone Keystrip Type” on Page 3-109.)
2.
Program Mode
Program = 33
ꢀꢄꢀꢄꢂꢀꢅꢀꢆ
Enter programming mode. (Do not press [DN] button.)
3. 6SNUꢃꢇ6SHDNHUꢈꢃꢆꢆꢃ+ROG
Access Program 33. System beeps after 6SNUꢃꢇ6SHDNHUꢈ is pressed
Data Store
to indicate program number may be entered.
4. 6SNUꢃꢇ6SHDNHUꢈ
33 Select =
Prepare the system for a station port selection.
5. ꢁꢁꢁ~ꢆꢆꢌ or ꢌꢁꢁ~ꢍꢆꢌ
33 Select = (000~335)
Hunt To =
Select the port number of the Hunt From station. A range of ports can
be entered as specified on the record sheet. After the Hunt From port
is entered, press the ꢄ button. Do not press ꢄ when entering a range.
6. ꢁꢁꢁ~ꢆꢆꢌ or ꢌꢁꢁ~ꢍꢆꢌ
33 Select = (000~335)
Hunt To = (000~335)
Enter the port number of the Hunt To point, as recorded on the system
record sheet. Press LED button 01 to delete a digit from Hunt To point
ports.
7. +ROG
33 Select = (000~335)
Data Programmed
Secure data in system programming.
8. 6SNUꢃꢇ6SHDNHUꢈ
33 Select = ##
Prepare system for another selection (go back to Step 5), or exit
Program 33 (continue with Step 9).
9. ꢄꢄꢃ+ROG
33 Select =
Secure Program 33 data in system memory.
Data Programmed
10. 6SNUꢃꢇ6SHDNHUꢈ
Program =
Exit Program 33. Enter another program number or exit programming
mode (go to Step 11). Speaker beeps to indicate it is exiting
Program 33.
11. ꢄꢄꢃ+ROG
No. N-N
06:58
Exit programming mode.
Jan 20 Sun
1. N-N = Program telephone [PDN]
Strata DK Programming 5/99
3-91
System & Station
Program *33 – [PhDN] Owner Telephone Assignment
Program *33 – [PhDN] Owner Telephone Assignment
Processor Type: DK14, DK40i, All RCTUs
Program Type:
Station
Initialized Default: Blanks (no data)
ꢀꢃ ꢀꢃ ꢀꢃ ꢀꢃ
ꢀ
SELECT = [PhDN] Port Reference Number
Enter the [PDN] Owner Station Logical Port
Number.
[PhDN] Port
[PhDN] Port
Reference Number
Processor
[PDN] Port Range
Reference Number
Processor
[PDN] Port Range
DK14
DK40i
500~509
500~527
500~531
000~009
000~027
000~031
RCTUBA/BB
RCTUC/D
RCTUE/F
500~579
000~079
000~239
000~335
500~739
RCTUA
500~835
[PhDN] Port
Reference
Number
Owner Telephone
(Program 04)
Port Number
[PhDN] Port
Reference
Number
Owner Telephone
(Program 04)
Port Number
[PhDN] Port
Reference
Number
Owner Telephone
(Program 04)
Port Number
3-92
Strata DK Programming 5/99
System & Station
Program *33 – [PhDN] Owner Telephone Assignment
Program *33 Overview
This program assigns each [PhDN] to a designated “Owner” telephone. Each [PhDN] must be
assigned to a designated “Owner” telephone and that [PhDN] must be assigned (using Program 39)
to appear on the owner telephone. If a [PhDN] is not assigned to an “Owner” telephone, it cannot
receive calls (caller will receive reorder tone) but it can be used to originate calls.
If the [PhDN] owner telephone is unplugged, the [PhDN] is busy (vacant) when called, unless CF-
All Call is set, in which case, it will forward. A telephone can be assigned as “Owner” of up to
eight [PhDNs].
[PhDN] “Owner” telephones have the following attributes for the [PhDNs] that it is assigned to
own:
♦
♦
Set Call Forward for all [PhDNs] that the telephone owns.
Set Call Forward to a VM Mail Box and Message Retrieve ID codes (#656/#657), independent
of the telephone’s Voice Mail assignments. This “CF to” VM Box can be the same as the
Owner telephone’s VM Box or any other VM Box, including a dedicated VM Box for the
[PhDN].
♦
♦
♦
Have up to four [PhDN] Message Waiting (MW) LEDs (Program 39, flexible button). This
[PhDN] MW button indicates that the [PhDN] has a message waiting from voice mail or
another [DN] - again independent of the telephone’s fixed Msg LED.
Store ANI and/or Caller ID information for abandon calls directed to the [PhDN]. The [PhDN]
Owner telephone must be assigned “Abandon Call Memory” in Program ꢀ51 if the [PhDN]
rings on more than one telephone.
Can receive OCA calls to the [PhDN].
Strata DK Programming 5/99
3-93
System & Station
Program 34 – Hold Recall Timing
Program 34 – Hold Recall Timing
Processor Type: DK14, DK40i, All RCTUs
Program Type:
Station
Initialized Default: Assigns a Hold Recall Time of 032 seconds to all ports
ꢀ ꢀ ꢀ ꢀ
SELECT = Station Logical Port Number
HUNT TIME = Seconds
Enter the port number having its Hold
Recall Time defined.
Enter the number of seconds the system will
wait (three digits).
Enter 000 for no Hold Recall. Enter 011~160 for
11 to 160 seconds.
To add a port range, enter XXXꢀXXX
(low port ꢀ high port).
Processor
DK14
Port Range
Processor
Port Range
000~079
000~239
000~335
000~009
000~027
000~031
RCTUBA/BB
RCTUC/D
RCTUE/F
DK40i
RCTUA
Port
Seconds
Port
Seconds
Port
Seconds
Port
Seconds
Program 34 Overview
Each station can have a different time (from 011 to 160 seconds) from the point of placing a call on
hold to the point of recall. Initialized data assigns a recall time of 032 seconds to all ports.
3-94
Strata DK Programming 5/99
System & Station
Program *34 – Station Class Of Service
Program *34 – Station Class Of Service
Processor Type: DK14, DK40i, All RCTUs
Program Type:
Station
Initialized Default: LED 01 ON for all ports
ꢀ ꢀꢃ ꢀꢃ ꢀꢃ
ꢀ
SELECT = Station Logical Port Number
LED = Select LEDs to light for the port
specified in the last step. Mark an “X” in the
table below for all LEDs which should be lit.
Enter the port number(s) being defined.
To add a port range, enter XXXꢀXXX
(low port ꢀ high port).
Processor
DK14
Port Range
000~009
000~027
000~031
Processor
Port Range
000~079
000~239
000~335
RCTUBA/BB
RCTUC/D
RCTUE/F
DK40i
RCTUA
Port
Feature
LED
20
19
18
17
16
15
14
13
12
11
10
09
08
07
06
05
04
03
02
Camp-on Tone to standard telephone,
DKT, or EKT handset/Spkr
01
Strata DK Programming 5/99
3-95
System & Station
Program *34 – Station Class Of Service
Program *34 Overview
Program *34 assigns Camp-on tone to standard telephones.
A standard telephone can receive (LED 01 ON), or be blocked (LED 01 OFF) from receiving
Camp-on tone depending on how LED 01 is programmed for its standard station port.
When LED 01 is ON for a standard telephone: Camp-on tone is sent when the busy standard
telephone receives a transferred CO line call and when the busy standard receives a direct call
from a station or CO line.
An optional Camp-on busy tone burst can be sent to standard telephone handsets/headsets (LED
01 ON). Turn LED 01 OFF for all standard telephone ports connected to voice mail and/or auto
attendant devices.
Camp on tone to a standard telephone handset is:
♦
♦
Two 160 ms bursts of 1209 Hz, 3-seconds apart (internal, transferred, or Tie line calls)
Two 1-second bursts of 1209 Hz, (interrupted by 160 ms), 3-seconds apart (external CO or
DID line call)
If this option is disabled on Toshiba digital or electronic telephones (LED 01 OFF), the telephone
will not receive camp-on tone on direct DID calls or transferred CO line calls if there is not an idle
[DN] or /LQH button to receive the call, but the telephone will continue to receive BOV tone on
direct internal or CO line calls, providing there is a [DN] or /LQH button available for the call to
ring.
Also, if a busy DKT or EKT receives any type of call and there is not an idle [DN] or /LQH button
available for the call to ring, the DKT or EKT will receive camp-on tone (if LED 01 is ON) or will
not receive camp-on or BOV tone (LED 01 OFF).
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Strata DK Programming 5/99
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