Sharp Mx C402sc User Manual

MODEL: MX-C402SC  
DIGITAL FULL COLOR MULTIFUNCTIONAL SYSTEM  
START GUIDE  
Keep this manual close at hand for reference whenever needed.  
Contents  
SETUP IN A WINDOWS  
CAUTIONS . . . . . . . . . . . . . . . . . 3  
Symbols in this manual . . . . . . . 3  
Power notes . . . . . . . . . . . . . . . . 3  
Installation notes . . . . . . . . . . . . 4  
About consumables . . . . . . . . . . 5  
Handling precautions . . . . . . . . . 6  
Laser information . . . . . . . . . . . . 8  
ENVIRONMENT . . . . . . . . . . . . 29  
OPENING THE SOFTWARE  
SELECTION SCREEN (FOR ALL  
SOFTWARE) . . . . . . . . . . . . . . 29  
INSTALLING THE PRINTER  
DRIVER / PC-FAX DRIVER . . . 31  
REGULAR MAINTENANCE . . . 37  
SUPPLIES. . . . . . . . . . . . . . . . . 38  
OPERATION MANUALS AND HOW  
TO USE THEM . . . . . . . . . . . . . . . 9  
DIGITAL MULTIFUNCTIONAL  
SYSTEM FUNCTIONS . . . . . . . . 10  
SPECIFICATIONS . . . . . . . . . . 39  
Machine specifications / copier  
specifications . . . . . . . . . . . . . . 39  
Continuous copying speeds* . . . . 42  
Ambient environment . . . . . . . . 43  
Acoustic noise emission  
(measurement according to  
ISO7779) . . . . . . . . . . . . . . . . . 44  
Automatic document feeder  
ACCESSING THE WEB SERVER IN  
THE MACHINE. . . . . . . . . . . . . . 11  
Opening the Web pages. . . . . . 11  
CHECKING THE IP ADDRESS. . . . 12  
PART NAMES AND FUNCTIONS . . . .13  
SUPPLIES. . . . . . . . . . . . . . . . . 14  
OPERATION PANEL . . . . . . . . 15  
specifications . . . . . . . . . . . . . . 44  
TO THE ADMINISTRATOR OF  
THE MACHINE . . . . . . . . . . . . . 46  
Factory default passwords . . . . 46  
Forwarding all transmitted and received  
data to the administrator (document  
administration function) . . . . . . . . . . 46  
For the users of the fax function . . . 47  
Trademark acknowledgments . . . 51  
TURNING THE POWER ON AND  
OFF . . . . . . . . . . . . . . . . . . . . . . 17  
PLACING ORIGINALS . . . . . . . 18  
Using the automatic document  
feeder . . . . . . . . . . . . . . . . . . . . 18  
Using the document glass . . . . 19  
CHANGING PAPER IN A TRAY. . . 20  
Names of the trays . . . . . . . . . . 20  
Loading paper in a tray. . . . . . . 21  
Loading paper in bypass tray . . . 22  
BEFORE INSTALLING THE  
SOFTWARE . . . . . . . . . . . . . . . 23  
CD-ROMS AND SOFTWARE . . . 23  
VERIFYING SYSTEM  
REQUIREMENTS . . . . . . . . . . 26  
CONNECTING THE MACHINE . . . 28  
1
Note:  
• Considerable care has been taken in preparing this manual. If you have any  
comments or concerns about the manual, please contact your dealer or nearest  
SHARP Service Department.  
• This product has undergone strict quality control and inspection procedures. In the  
unlikely event that a defect or other problem is discovered, please contact your  
dealer or nearest SHARP Service Department.  
• Aside from instances provided for by law, SHARP is not responsible for failures  
occurring during the use of the product or its options, or failures due to incorrect  
operation of the product and its options, or other failures, or for any damage that  
occurs due to use of the product.  
®
Products that have earned the ENERGY STAR are designed to protect  
the environment through superior energy efficiency.  
Warranty  
While every effort has been made to make this document as accurate and helpful as  
possible, SHARP Corporation makes no warranty of any kind with regard to its content.  
All information included herein is subject to change without notice. SHARP is not  
responsible for any loss or damages, direct or indirect, arising from or related to the use  
of this operation manual.  
©Copyright SHARP Corporation 2010. All rights reserved. Reproduction, adaptation or  
translation without prior written permission is prohibited, except as allowed under  
copyright laws.  
2
CAUTIONS  
Symbols in this manual  
To ensure safe use of the machine, this manual uses various safety symbols. The safety symbols are classified  
as explained below. Be sure you understand the meaning of the symbols when reading the manual.  
Symbol  
Meaning  
Indicates a risk of death or serious injury.  
WARNING  
Indicates a risk of human injury or property damage.  
CAUTION  
Meaning of the symbols  
Symbol  
Meaning  
Symbol  
Meaning  
Symbol  
Meaning  
CAUTION!  
HOT  
PROHIBITED ACTIONS  
MANDATORY ACTIONS  
PINCH POINT  
KEEP CLEAR  
DO NOT  
DISASSEMBLE  
Power notes  
WARNING  
Be sure to connect the power cord only to a  
power outlet that meets the specified voltage  
and current requirements. Also make certain  
the outlet is properly grounded. Do not use an  
extension cord or adapter to connect other  
devices to the power outlet used by the  
machine. Using an improper power supply  
may cause fire or electrical shock.  
Do not damage or modify the power cord.  
Placing heavy objects on the  
power cord, pulling it, or  
forcibly bending it will damage  
the cord, resulting in fire or  
electrical shock.  
Do not insert or remove the power plug with  
wet hands.  
*For the power supply requirements, see the  
name plate in the lower left corner of the left side  
of the machine.  
This may cause electrical shock.  
CAUTION  
When removing the power plug from the  
outlet, do not pull on the cord.  
When moving the machine, switch off the  
main power and remove the power plug from  
the outlet before moving.  
Pulling on the cord may cause damage such as  
wire exposure and breakage, and may result in  
fire or electrical shock.  
The cord may be damaged, creating a risk of fire  
or electrical shock.  
If you will not use the machine for a long time,  
be sure to remove the power plug from the  
outlet for safety.  
3
CAUTIONS  
Installation notes  
CAUTION  
Do not install the machine on an unstable or  
Locations exposed to  
direct sunlight  
Plastic parts may  
become deformed  
and dirty output  
may result.  
slanted surface. Install the machine on a  
surface that can withstand the weight of the  
machine.  
Risk of injury due to the machine falling or  
toppling. If peripheral devices are to be installed,  
do not install on an uneven floor, slanted surface,  
or otherwise unstable surface. Danger of slippage,  
falling, and toppling. Install the product on a flat,  
stable surface that can withstand the weight of the  
product. (Weight when various peripheral devices  
are installed: approx. 136.7 lbs. (62 kg))  
Locations with ammonia gas  
Installing the machine next to  
a diazo copy machine may  
cause dirty output.  
Do not install in a location with moisture or  
dust.  
Risk of fire and electrical shock.  
If dust enters the machine, dirty  
output and machine failure may  
result.  
Do not install the machine in a location with  
poor ventilation. Install so that exhaust from  
the machine does not directly contact people.  
A small amount of ozone is created inside the  
machine during printing. The amount of ozone  
created is not sufficient to be harmful; however, an  
unpleasant odor may be noticed during large copy  
runs, and thus the machine should be installed in  
a room with a ventilation fan or windows that  
provide sufficient air circulation. (The odor may  
occasionally cause headaches.)  
Locations that are excessively hot, cold,  
humid, or dry (near heaters, humidifiers, air  
conditioners, etc.)  
* Install the machine so that people are not directly  
exposed to exhaust from the machine. If installed  
near a window, ensure that the machine is not  
exposed to direct sunlight.  
The paper will become damp and condensation  
may form inside the machine, causing misfeeds  
and dirty output.  
Ambient environment (page 43)  
If the location has an ultrasonic humidifier, use  
pure water for humidifiers in the humidifier. If tap  
water is used, minerals and other impurities will be  
emitted, causing impurities to collect on the inside  
of the machine and create dirty output.  
4
CAUTIONS  
Installation notes (continued)  
CAUTION  
Near a wall  
Locations subject to vibration.  
Be sure to allow the required space around the  
machine for servicing and proper ventilation.  
(The machine should be no closer than the  
distances indicated below from walls. The  
indicated distances are for the case when a  
saddle finisher and large capacity paper tray are  
not installed.)  
11-13/16"  
(30 cm)  
11-13/16"  
(30 cm)  
17-23/32"  
(45 cm)  
Vibration may cause failure.  
The machine includes a built-in hard drive. Do not subject the machine to  
shock or vibration. In particular, never move the machine while the power  
is on.  
• The machine should be installed near an accessible power outlet for easy  
connection.  
• Connect the machine to a power outlet which is not used for other electric  
appliances. If a lighting fixture is connected to the same outlet, the light may flicker.  
About consumables  
CAUTION  
Do not throw a toner cartridge into a fire.  
Toner may fly and cause burns.  
Store a toner cartridge out of the reach of  
children.  
5
CAUTIONS  
Handling precautions  
WARNING  
Do not place a container of water or other  
liquid, or a metal object that might fall inside,  
on the machine.  
If you notice smoke, a strange odor, or  
other abnormality, do not use the machine.  
If used in this condition, fire  
or electrical shock may result.  
Immediately switch off the  
main power and remove the  
power plug from the power  
outlet. Contact your dealer or  
nearest SHARP Service  
Department.  
If the liquid spills or the object  
falls into the machine, fire or  
electrical shock may result.  
Do not remove the machine casing.  
High-voltage parts inside the machine may cause  
electrical shock.  
If a thunder storm begins, switch off the  
main power and remove the power plug from  
the outlet to prevent electrical shock and fire  
due to lightning.  
Do not make any modifications to this machine.  
Doing so may result in personal injury or damage  
to the machine.  
If a piece of metal or water enters the  
machine, switch off the main power and  
remove the power plug from the power  
outlet.  
Contact your dealer or nearest SHARP Service  
Department. Using the machine in this condition  
may result in electrical shock or fire.  
Do not use a flammable spray to clean the  
machine.  
If gas from the spray comes in contact with hot  
electrical components or the fusing unit inside the  
machine, fire or electrical shock may result.  
CAUTION  
Do not look directly at the light source.  
The fusing unit and paper  
exit area are hot. When  
removing a misfeed, do  
not touch the fusing unit  
and paper exit area. Take  
Doing so may damage your  
eyes.  
care not to burn yourself.  
Fusing  
unit  
Do not block the ventilation ports on the  
machine. Do not install the machine in a  
location that will block the ventilation ports.  
Blocking the ventilation ports will cause heat to  
build up in the machine, creating a risk of fire.  
When loading paper, removing a misfeed,  
performing maintenance, closing the front  
and side covers, and inserting and removing  
trays, take care that your fingers are not  
pinched.  
6
CAUTIONS  
The machine includes the document filing function, which stores document image data  
on the machine's hard drive. Stored documents can be called up and printed or  
transmitted as needed. If a hard drive failure occurs, it will no longer be possible to call  
up the stored document data. To prevent the loss of important documents in the  
unlikely event of a hard drive failure, keep the originals of important documents or store  
the original data elsewhere.  
With the exception of instances provided for by law, Sharp Corporation bears no  
responsibility for any damages or loss due to the loss of stored document data.  
"BATTERY DISPOSAL"  
THIS PRODUCT CONTAINS A LITHIUM PRIMARY MEMORY BACK-UP BATTERY  
THAT MUST BE DISPOSED OF PROPERLY. PLEASE CONTACT YOUR LOCAL  
SHARP DEALER OR AUTHORIZED SERVICE REPRESENTATIVE FOR  
ASSISTANCE IN DISPOSING OF THIS BATTERY.  
This product utilizes a CR coin lithium battery which contains a Perchlorate material.  
Special handling for this material may apply, California residents, see  
Others, consult local environmental officers.  
This product utilizes tin-lead solder, and a fluorescent lamp containing a small amount  
of mercury. Disposal of these materials may be regulated due to environmental  
consideration. For disposal or recycling information, please contact your local  
(For U.S.A. Only)  
For North America  
Inner Finisher Interface  
Do not connect to devices other than  
specified peripheral devices of our company.  
7
CAUTIONS  
Laser information  
Wave length  
790 nm ±10 nm  
Pulse times  
4.1 µs ±4.1 ns /7 mm  
(North America and Europe)  
Output power  
Max 0.6 mW (LD1+ LD2)  
Caution  
Use of controls or adjustments or performance of procedures other than those specified  
herein may result in hazardous radiation exposure.  
This Digital Equipment is CLASS 1 LASER PRODUCT (IEC 60825-1 Edition 1.2-2001)  
SAFETY PRECAUTIONS  
This Digital Equipment is rated Class 1 and complies with 21 CFR 1040.10 and  
1040.11 of the CDRH standards. This means that the equipment does not produce  
hazardous laser radiation. For your safety, observe the precautions below.  
• Do not remove the cabinet, operation panel or any other covers.  
• The equipment's exterior covers contain several safety interlock switches. Do not  
bypass any safety interlock by inserting wedges or other items into switch slots.  
8
OPERATION MANUALS AND HOW TO USE THEM  
Printed manuals and a manual in PDF format are provided with the machine.  
Printed manuals  
This section explains precautions to ensure safe usage, part names and functions and  
basic software. Refer to the PDF instruction manual for instructions on how to use the  
machine.  
Start Guide  
(this manual)  
Manuals in PDF format  
The explanation of the functions that can be used on the machine are provided in the  
Operation Guide in PDF format. The Operation Guide can be downloaded from the Web  
pages in the machine.  
Download the Operation Guide from the  
Web pages in the machine.  
Operation Guide  
Convenient methods for using the Operation Guide  
The first page contains a regular table of contents as well as an "I want to..." table of contents.  
"I want to..." lets you jump to an explanation based on what you want to do. For example, "I use the  
copier function often, so I'd like to save paper".  
Use either table of contents as appropriate based on what you want to know.  
The contents of the Operation Guide are as follows:  
BEFORE USING THE MACHINE FACSIMILE  
SYSTEM SETTINGS  
TROUBLESHOOTING  
COPIER  
SCANNER / INTERNET FAX  
DOCUMENT FILING  
PRINTER  
®
®
®
®
* To view the Operation Guide in PDF format, Adobe Reader or Acrobat Reader of Adobe Systems  
®
®
Incorporated is required. Adobe Reader can be downloaded from the following URL:  
9
DIGITAL MULTIFUNCTIONAL  
SYSTEM FUNCTIONS  
This machine provides four major areas of functionality.  
Refer to the Operation Guide for details on using the various functions within each area.  
Facsimile  
Copy  
Document filing  
Scanner  
Printer  
10  
ACCESSING THE WEB SERVER IN  
THE MACHINE  
When the machine is connected to a network, the machine's built-in Web server can be  
accessed from a Web browser on your computer.  
Opening the Web pages  
Access the Web server in the  
machine to open the Web  
pages.  
Start a Web browser on a  
computer that is connected to  
the same network as the  
machine and enter the IP  
address of the machine.  
Recommended Web browsers  
®
• Internet Explorer: 6.0 or higher (Windows )  
®
• Netscape Navigator: 9 (Windows )  
• Firefox: 2.0 or higher (Windows )  
®
• Safari: 1.5 or higher (Macintosh)  
The Web page will appear.  
The machine settings may require that user authentication be performed in order to open  
the Web page. Please ask the administrator of the machine for the password that is  
required for user authentication.  
11  
CHECKING THE IP ADDRESS  
To check the IP address of the machine, print out the all custom setting list in the system  
settings.  
1 Press the [SYSTEM  
JOB STATUS  
SETTINGS] key.  
SYSTEM  
SETTINGS  
READY  
PRINT  
DATA  
LINE  
DATA  
IMAGE SEND  
LOGOUT  
Admin Password  
Exit  
System Settings  
2 Select the all custom  
setting list in the touch  
panel.  
List Print  
(User)  
Total Count  
Default Settings  
(1)  
Fax Data  
Paper Tray  
Settings  
Address Control  
Receive/Forward  
Printer Condition  
Settings  
Document Filing  
Control  
USB-Device Check  
(1) Touch the [List Print  
(User)] key.  
System Settings  
(2) Touch the [Print] key to the  
right of "All Custom Setting  
List".  
List Print (User)  
Back  
All Custom Setting List:  
Printer Test Page:  
Print  
Print  
(2)  
PCL Symbol Set List  
The IP address is shown in the list  
that is printed.  
Sending Address List:  
Individual List  
Print  
Print  
Document Filling Folder List:  
12  
PART NAMES AND FUNCTIONS  
(12)  
(13) (1) (2) (3) (4)  
(5)  
(6)  
(11)  
(10) (9)  
(8)  
(7)  
(1) Automatic document feeder  
This automatically feeds and  
scans multiple originals. Both  
sides of 2-sided originals can be  
scanned at once.  
(8) Tray 2/Tray 3/Tray 4 (500 sheet  
paper feed unit is installed)*  
This holds paper. Up to 500 sheets (21  
2
lbs. (80  
g
/m )) of paper can be loaded.  
(9) Tray 1  
(2) Original exit tray 1  
Originals are delivered to this tray  
after scanning.  
Up to 500 sheets of paper (21 lbs.  
(80  
/m2)) can be loaded in each tray.  
g
(10) Output tray (center tray)  
Copy jobs and print jobs are  
delivered to this tray.  
(3) Operation panel  
(4) Document feeder tray  
(When a finisher is installed, the  
output tray (center tray) cannot  
be used.)  
Place the originals in this tray  
when using the automatic  
document feeder.  
(5) Document glass  
(11) Main power switch  
This is used to scan books and  
other originals that cannot be  
scanned using the automatic  
document feeder.  
This is used to power on the  
machine.  
When using the fax or Internet  
fax functions, keep this switch in  
the "on" position.  
(6) USB connector (type A)  
Supports USB 2.0 (Hi-Speed).  
This is used to connect a USB  
memory or other USB device to  
the machine.  
(12) Keyboard  
This is a keyboard that is  
incorporated into the machine.  
When not used, it can be stored  
under the operation.  
(7) Finisher*  
(13) Original exit tray 2  
This can be used to staple output.  
If originals are not delivered to  
original exit tray 1 after scanning,  
they are delivered to this tray.  
* Peripheral device. For more information, see "PERIPHERAL DEVICES" in  
"Chapter 1 - BEFORE USING THE MACHINE" in the Operation Guide.  
13  
SUPPLIES  
(18)  
(17)  
(14)  
(15)  
(16)  
(14) Front cover  
Open to replace a toner cartridge.  
(15) Bypass tray  
(17) LAN connector  
Connect the LAN cable to this  
connector when the machine is  
used on a network.  
Special types of paper and  
envelopes can be fed from the  
bypass tray.  
(18) USB connector (type A)  
his connector is the same as (6).  
(16) USB connector (B type)  
Supports USB 2.0 (Hi-Speed).  
A computer can be connected to  
this connector to use the machine  
as a printer.  
SUPPLIES  
(2)  
(4)  
(1)  
(3)  
(1) Developer cartridge  
This contains the developer that  
is necessary to transfer the toner  
to the paper.  
(3) Toner collection container  
This collects excess toner that  
remains after printing.  
(4) Toner cartridge  
(2) Drum cartridge  
This contains toner for printing.  
When the toner runs out in a  
cartridge, the cartridge must be  
replaced.  
This contains the photosensitive  
drum that is used to create  
images for copying and printing.  
14  
OPERATION PANEL  
Image send indicators  
LINE indicator  
This lights up during transmission or reception in fax mode. The indicator also lights up during  
transmission in scan mode.  
DATA indicator  
When a received fax cannot be printed because of a problem such as out of paper, the indicator  
blinks. The indicator lights steadily when there is data that is waiting to be transmitted.  
[JOB STATUS] key  
Print mode indicators  
Touch panel  
Press this key to view the job  
status screen. You can check  
the status of jobs and cancel  
jobs in the job status screen.  
Messages and keys  
appear in the LCD  
display.  
Operations are  
performed by  
READY indicator  
Print data can be received when  
this indicator is lit.  
DATA indicator  
This blinks while print data is  
being received and lights steadily  
while printing is taking place.  
touching the keys  
with your finger.  
JOB STATUS  
DOCUMENT  
FILING  
COPY  
IMAGE SEND  
Ready to scan for copy.  
Job Status  
0
SYSTEM  
MFP Status  
SETTINGS  
Color Mode  
Full Color  
Special Modes  
2-Sided Copy  
Output  
020/015  
Copying  
Plain  
8½x11  
READY  
DATA  
005/000  
PRINT  
Exposure  
Auto  
1. 8½x11  
Waiting  
5½x8½  
8½x14  
8½x11  
2.  
3.  
4.  
File  
LINE  
DATA  
IMAGE SEND  
010/000  
Quick File  
Waiting  
Paper Select  
Copy Ratio  
Original  
HOME  
Auto  
8½x11  
Plain  
010/000  
100%  
Waiting  
Tray1  
[HOME] key  
[SYSTEM SETTINGS] key  
Touch this key to display the home  
screen.  
The base screen of each mode is  
opened from the home screen.  
Press this key to display the system settings screen. The  
system settings can be adjusted to make the machine  
easier to use, such as configuring paper tray settings and  
storing addresses.  
15  
Numeric keys  
Main power indicator  
[CLEAR] key  
This indicator lights when the  
main power is switched on.  
The main power switch is on  
the left side of the machine.  
These are used to enter the number of  
copies, fax numbers, and other  
numbers.  
Press this key to return  
settings such as the  
number of copies to "0".  
[LOGOUT] key (  
)
When user authentication is enabled,  
press this key to log out after using the  
machine. When using the fax function,  
this key can be pressed to send tone  
signals on a pulse dial line.  
[#/P] key (  
)
[COLOR START] key  
[POWER] key  
Press this key to use a job program  
when using the copier function. When  
using the fax function, this key can be  
used when dialing.  
Use this key to copy or scan  
an original in color.  
Use this key to turn  
the machine power  
on and off.  
LOGOUT  
[POWER SAVE] key  
[CLEAR ALL] key  
Use this key to activate power save mode.  
The [POWER SAVE] key blinks when the  
machine is in power save mode. This key is  
also used to deactivate power save mode.  
Press this key to redo an operation  
from the beginning.  
All settings will be cleared and  
operation will return to the initial state.  
[BLACK & WHITE START] key  
[STOP] key  
Use this key to copy or scan an original in  
black and white. This key is also used to  
send a fax in fax mode.  
Press this key to stop a copy job or scanning  
of an original.  
16  
TURNING THE POWER ON AND OFF  
The machine has two power switches. One is the main power switch on the left side of  
the machine, and the other is the [POWER] key (  
operation panel.  
) on the upper right side of the  
Main power switch  
[POWER] key  
When the main power switch is switched  
on, the main power indicator on the  
operation panel lights up.  
Main power indicator  
"On" position  
T
[POWER] key  
"Off" position  
Turning on the power  
Turning off the power  
(1) Switch the main power  
switch to the "on" position.  
(1) Press the [POWER] key (  
to turn off the power.  
)
(2) Press the [POWER] key (  
to turn on the power.  
)
(2) Switch the main power  
switch to the "off" position.  
17  
PLACING ORIGINALS  
The automatic document feeder can be used to automatically scan many originals at  
once. This saves you the trouble of manually feeding each original.  
For originals that cannot be scanned using the automatic document feeder, such as a  
book or a document with notes attached, use the document glass.  
Using the automatic document feeder  
When using the automatic document feeder, place the originals in the document feeder  
tray.  
Make sure an original has not been placed on the document glass.  
Place the originals face up with the edges  
Set the original in  
aligned evenly.  
the lower tray.  
The indicator line indicates approximately  
how many originals can be placed. The placed  
originals must not be higher than this line.  
Adjust the original guides  
to the width of the originals.  
18  
PLACING ORIGINALS  
Using the document glass  
Take care that your fingers are not pinched when closing the automatic document feeder.  
After placing the original, be sure to close the automatic document feeder. If left open,  
parts outside of the original will be copied black, causing excessive use of toner.  
Place the original face down.  
To place a thick original such as a book,  
push up the far edge of the automatic  
document feeder and then close the  
automatic document feeder slowly.  
Do not press hard on the automatic  
document feeder. This may cause failure.  
Align the middle of the original  
with the tip of the mark in the  
center of the glass.  
Place the original  
face down.  
19  
CHANGING PAPER IN A TRAY  
Names of the trays  
The names of the trays are shown below.  
For the number of sheets of paper that can be loaded in each tray, see the following  
manuals:  
• Operation Guide, "Paper Tray Settings" in "Chapter 7 - SYSTEM SETTINGS"  
• Start Guide (this manual), "SPECIFICATIONS"  
(1) Tray 1  
(2) Tray 2  
(5)  
(3) Tray 3  
(4) Tray 4  
(5) Bypass tray  
(1)  
(2)  
(3)  
(4)  
20  
CHANGING PAPER IN A TRAY  
Loading paper in a tray  
A maximum of 500 sheets of paper from size 5-1/2" x 8-1/2" to size 8-1/2" x 14" (A5 to  
A4) can be loaded in trays 1 and 2.  
A maximum of 500 sheets of paper from size 7-1/4" x 10-1/2" to size 8-1/2" x 14" (B5 to  
A4) can be loaded in trays 3 and 4.  
Gently pull out the paper tray. If  
paper remains in the tray, remove it.  
Move the two guides on the tray.  
Load the paper so that it is not as  
shown below when viewed from the  
front and side of the machine.  
The loaded paper should not go  
higher than these protrusions.  
Insert the paper with the print side  
face up.  
Fan the paper well before inserting  
it.  
Indicator line  
The indicator line indicates the  
maximum height of the paper  
that can be loaded in the tray.  
When loading paper, make sure  
that the stack is not higher than  
the indicator line.  
For detailed information, see “TRAY SETTINGS FOR TRAY 1 TO 4” in “Chapter 1 -  
BEFORE USING THE MACHINE” in the Operation Guide.  
21  
CHANGING PAPER IN A TRAY  
Loading paper in bypass tray  
The side to be or  
printed copied on  
must be face down!  
Load the paper in the horizontal orientation.  
When loading paper larger than 8-1/2" x 11" or  
A4, pull out the tray extension.  
Example: Loading an envelope  
Only the address side of envelopes  
can be printed on. Place envelopes  
with the address side face down.  
Do not place heavy objects on the bypass tray or press down on the tray. The  
bypass tray may be damaged, the machine may topple, and injury may result.  
Special types of paper that cannot be loaded in other trays can be loaded  
in the bypass tray.  
For detailed information, see "LOADING PAPER IN THE BYPASS TRAY" in  
"Chapter 1 - BEFORE USING THE MACHINE" in the Operation Guide.  
22  
BEFORE INSTALLING THE  
SOFTWARE  
This chapter describes the software programs that allow you to use the printer and  
scanner functions of the machine, the CD-ROMs that contain the software, and the  
pages where the basic installation procedures can be found.  
For details on installation procedures, refer to Chapter 1 of the Operation Guide.  
CD-ROMS AND SOFTWARE  
The software that can be used with the machine is on the CD-ROMs that accompany the  
machine and the expansion kits.  
Before installing the software, make sure that your computer and the machine meet the  
system requirements described in "VERIFYING SYSTEM REQUIREMENTS" (page 26).  
SOFTWARE CD-ROM  
The "Software CD-ROM" that accompanies the machine contains the printer driver and  
other software. The "Software CD-ROM" consists of 2 discs.  
• The CD-ROM does not include software for Mac OS 9.0 to  
9.2.2/X10.2.8/X10.3.9.  
Contact your dealer or nearest authorized service representative if you want  
software for Mac OS 9.0 to 9.2.2/X10.2.8/X10.3.9.  
• The CD-ROM does not include printer driver for PCL5c. Contact your dealer  
or nearest authorized service representative if you want printer driver for  
PCL5c.  
23  
BEFORE INSTALLING THE SOFTWARE  
Disc 1  
Software for Windows  
Printer driver  
These allow the machine to be used as a printer.  
- PCL6 printer driver  
The machine supports the Hewlett-Packard PCL6 printer control languages.  
- PS printer driver  
The PS printer driver supports the PostScript 3 page description language  
developed by Adobe Systems Incorporated.  
- PPD driver  
The PPD driver enables the machine to use the standard Windows PS  
printer driver.  
WHEN THE MACHINE IS CONNECTED TO A NETWORK (page 31)  
WHEN THE MACHINE WILL BE CONNECTED WITH A USB CABLE  
(page 1-90 in the Operation Guide)  
Printer Status Monitor (can only be used when the machine  
is connected to a network)  
This allows you to monitor the status of the machine on your computer screen.  
INSTALLING THE PRINTER STATUS MONITOR (page 1-99 in the  
Operation Guide)  
Software for Macintosh  
PPD file  
This is the printer description file which enables the machine to be used as a  
PostScript 3 compatible printer.  
MAC OS X (page 1-106 in the Operation Guide)  
MAC OS 9.0 - 9.2.2 (page 1-112 in the Operation Guide)  
• To use the machine as a printer in a Macintosh environment, the machine must be  
connected to a network. A USB connection cannot be used.  
• The scanner driver and PC-Fax driver cannot be used in a Macintosh  
environment.  
24  
BEFORE INSTALLING THE SOFTWARE  
Disc 2  
Software for Windows  
PC-Fax driver  
This enables you to send a file from your computer as a fax using the same  
procedure as when printing the file. (When the fax option is installed.)  
Even if the fax function is not installed, the PC-Fax driver can be updated using  
the CD-ROM in the Internet fax expansion kit to enable you to send a file from  
your computer as an Internet fax in the same way as you print a file.  
INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER (page 31)  
Scanner driver (TWAIN driver)  
(Can only be used when the machine is connected to a network.)  
This allows you to use the scanner function of the machine from a  
TWAIN-compliant software application.  
INSTALLING THE SCANNER DRIVER (page 1-100 in the Operation  
Guide)  
OTHER CD-ROMS  
X "PRINTER UTILITIES" CD-ROM that accompanies  
the Internet fax expansion kit (for Windows)  
This CD-ROM is used to update the PC-Fax driver on the "Software CD-ROM" so  
that it can be used to send Internet faxes (PC-I-Fax function).  
If you wish to use the PC-I-Fax function, first install the PC-Fax driver from the  
"Software CD-ROM" and then run the installer on this CD-ROM. If the PC-Fax driver  
is already installed, run only the installer. (There is no need to reinstall the PC-Fax  
driver.)  
INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER (page 31)  
X "Sharpdesk/Network Scanner Utilities" CD-ROM  
(for Windows)  
This contains software that helps you get the most out of the images that you scan  
on the machine. The software includes "Sharpdesk", a desktop document  
management application that enables integrated management of scanned images  
and files created using a variety of applications. To use the "Scan to Desktop"  
scanner function, the "Network Scanner Tool" must be installed from the CD-ROM.  
For the system requirements of the software, see the manual (PDF format) in the  
"Manual" folder or the Readme file on the CD-ROM. For the procedures for installing  
the software, see the "Information Guide".  
25  
BEFORE INSTALLING THE SOFTWARE  
VERIFYING SYSTEM REQUIREMENTS  
SYSTEM REQUIREMENTS  
Before installing the software described in this manual, make sure that your computer  
satisfies the following requirements.  
1
4
Windows*  
Macintosh*  
Operating  
system  
Windows 2000 Professional,  
Mac OS 9.0 to 9.2.2,  
Mac OS X v10.2.8,  
*2  
Windows XP Professional ,  
Windows XP Home Edition,  
Windows 2000 Server,  
Mac OS X v10.3.9,  
Mac OS X v10.4.11,  
Mac OS X v10.5 to 10.5.8,  
Mac OS X v10.6 to 10.6.2  
*2  
Windows Server 2003 , Windows  
*2  
*2  
Vista , Windows Server 2008 ,  
*2  
WIndows 7  
Computer  
type  
IBM PC/AT compatible computer  
Equipped with a  
An environment in which  
any of the operating  
10Base-T/100Base-TX/1000Base-T  
LAN board or equipped standard  
systems listed above can  
fully operate (including  
Macintosh computers with  
an Intel processor).  
3
with a USB 2.0/1.1* port.  
Display  
1024 x 768 dots resolution and  
16-bit color or higher is  
recommended.  
Other  
hardware  
requirements  
An environment that allows any of  
the above operating systems to fully  
operate.  
*1 The PCL5c printer driver will not run on any of the 64-bit editions of the Windows  
operating systems, Windows Server 2008 and Windows 7.  
*2 Includes the 64-bit edition.  
*3 Compatible with models preinstalled with Windows 2000 Professional, Windows XP  
Professional, Windows XP Home Edition, Windows 2000 Server, Windows Server  
2003, Windows Vista, Windows Server 2008 or Windows 7, and which are equipped  
standard with a USB interface.  
*4 Cannot be used when the machine is connected with a USB cable. The PC-Fax  
driver and scanner driver cannot be used.  
26  
BEFORE INSTALLING THE SOFTWARE  
For users of Mac OS 9.0 to 9.2.2/X10.2.8/X10.3.9  
The CD-ROM does not include software for Mac OS 9.0 to  
9.2.2/X10.2.8/X10.3.9.  
Contact your dealer or nearest authorized service representative if you want  
software.  
For users of Windows 2000/XP/Server 2003/Vista/Server 2008/7  
To perform the procedures described in this manual such as installing the  
software and configuring settings after installation, administrator authority is  
required.  
SOFTWARE REQUIREMENTS  
The following requirements must be met to use the software described in this manual.  
Operating  
system  
environment*  
Required  
expansion kits  
Type of  
connection*  
Software  
1
1
Windows  
PCL6 printer driver,  
PCL5c printer driver  
Network/ USB  
Can be used in  
the standard  
configuration.  
PS printer driver,  
PPD driver  
Facsimile  
expansion kit*  
PC-Fax driver  
Scanner driver  
2
3
Network only*  
Can be used in  
the standard  
configuration.  
Printer Status  
Monitor  
(cannot be used  
with a USB  
connection)  
Macintosh  
Macintosh PPD file  
*1 For the types of computers and operating systems that can run the software, see  
"SYSTEM REQUIREMENTS" (page 26).  
*2 When the Internet fax expansion kit is installed, the PC-Fax driver can be updated  
using the "PRINTER UTILITIES" CD-ROM to enable the driver to be used as a  
PC-I-Fax driver. In this case, the driver can be used without the facsimile expansion  
kit.  
*3 The scanner driver and Printer Status Monitor cannot be used on an IPv6-only  
network.  
27  
BEFORE INSTALLING THE SOFTWARE  
CONNECTING THE MACHINE  
CONNECTING TO A NETWORK  
To connect the machine to a network, connect the LAN cable to the machine's network  
connector. Use a shielded LAN cable.  
After connecting the machine to a network, be sure to configure the IP address and other  
network settings before installing the software. (The factory default setting for the IP  
address is to receive the IP address automatically when the machine is used in a DHCP  
environment.)  
Network settings can be configured using "Network Settings" in the system settings  
(administrator) on the machine.  
If the machine is used in a DHCP environment, the IP address of the  
machine may change. If this happens, printing will not be possible. This  
problem can be avoided by using a WINS server or by assigning a  
permanent IP address to the machine.  
This manual explains how to set up the software in a Windows network  
environment.  
To use the machine on an IPv6 network, the IPv6 setting must be  
enabled in "Network Settings" in the system settings (administrator).  
X Checking the IP address of the machine  
You can check the IP address of the machine by printing out the "All Custom Setting List"  
in the system settings. Follow these steps to print out the "All Custom Setting List".  
Press the [SYSTEM SETTINGS] key, touch the [List Print (User)] key, and then touch the  
[Print] key of "All Custom Setting List".  
CONNECTING THE MACHINE WITH A USB CABLE (Windows)  
The machine can be connected to a computer using a USB cable if the computer is a  
Windows computer. (The USB interface on the machine cannot be used in a Macintosh  
environment.)  
The machine and computer should be connected while the printer driver is being  
installed. If a USB cable is connected before the printer driver is installed, the printer  
driver will not be installed correctly. For the procedure for connecting a USB cable, see  
"WHEN THE MACHINE WILL BE CONNECTED WITH A USB CABLE" (page 1-90 in the  
Operation Guide).  
28  
SETUP IN A WINDOWS  
ENVIRONMENT  
This section explains how to install the software on a Windows computer. For more  
details regarding installation procedures and instructions for installation in Macintosh  
environments, see Chapter 1 of the Operation Guide.  
OPENING THE SOFTWARE SELECTION SCREEN  
(FOR ALL SOFTWARE)  
Insert the "Software CD-ROM" into your computer's  
CD-ROM drive.  
1
• If you are installing the printer driver or printer status monitor, insert the  
"Software CD-ROM" that shows "Disc 1" on the front of the CD-ROM.  
• If you are installing the PC-Fax driver or scanner driver, insert the "Software  
CD-ROM" that shows "Disc 2" on the front of the CD-ROM.  
Click the [Start] button ( ), click [Computer], and then  
double-click the [CD-ROM] icon ( ).  
2
• In Windows XP/Server 2003, click the [start] button, click [My Computer], and  
then double-click the [CD-ROM] icon.  
• In Windows 2000, double-click [My Computer] and then double-click the  
[CD-ROM] icon.  
Double-click the [Setup] icon ( ).  
In Windows 7, if a message screen appears asking you for confirmation, click  
[Yes].  
3
In Windows Vista/Server 2008, if a message screen appears asking you for  
confirmation, click [Allow].  
The "SOFTWARE LICENSE" window will appear. Make  
sure that you understand the contents of the license  
agreement and then click the [Yes] button.  
4
You can show the "SOFTWARE LICENSE" in a different language by selecting  
the desired language from the language menu. To install the software in the  
selected language, continue the installation with that language selected.  
29  
SETUP IN A WINDOWS ENVIRONMENT  
Read the message in the "Welcome" window and then  
click the [Next] button.  
5
The software selection screen appears.  
Before installing the software, be sure to click the [Display Readme] button and  
6
view the detailed information on the software.  
* The above screen appears when using the "Disc 1" CD-ROM.  
For the steps that follow, see the appropriate page below for the software that  
you are installing.  
INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER  
WHEN THE MACHINE IS CONNECTED TO A NETWORK  
*
- Standard installation: page 32  
- Installation by specifying the machine's address: page 1-85 in the Operation  
Guide  
- Printing using the IPP function and the SSL function: page 1-88 in the  
Operation Guide  
WHEN THE MACHINE WILL BE CONNECTED WITH A USB CABLE: page 1-90  
in the Operation Guide  
USING THE MACHINE AS A SHARED PRINTER: page 1-94 in the Operation  
Guide  
INSTALLING THE PRINTER STATUS MONITOR: page 1-99 in the Operation  
Guide  
INSTALLING THE SCANNER DRIVER: page 1-100 in the Operation Guide  
*
If the machine is being used on an IPv6 network, see "Installation by specifying the  
machine's address" (page 1-85 in the Operation Guide).  
30  
SETUP IN A WINDOWS ENVIRONMENT  
INSTALLING THE PRINTER DRIVER / PC-FAX  
DRIVER  
To install the printer driver or the PC-Fax driver, follow the appropriate procedure in this  
section depending on whether the machine is connected to a network or connected by  
USB cable.  
WHEN THE MACHINE WILL BE CONNECTED WITH A USB CABLE (page 1-90 in  
the Operation Guide)  
WHEN THE MACHINE IS CONNECTED TO A NETWORK  
This section explains how to install the printer driver and the PC-Fax driver when the  
machine is connected to a Windows network (TCP/IP network).  
• To print to the machine over the Internet using the IPP function when the  
machine is installed in a remote location, or to print using the SSL (encrypted  
communication) function, see "Printing using the IPP function and the SSL  
function" (page 1-88 in the Operation Guide) and install the printer driver or  
the PC-Fax driver.  
If the machine is connected to an IPv6-only network  
The software cannot be installed by detecting the machine's address from the  
installer. After installing the software as explained in "Installation by specifying  
the machine's address" (page 1-85 in the Operation Guide), change the port  
as explained in "Changing to a Standard TCP/IP Port" (page 1-104 in the  
Operation Guide).  
• The installation procedure in this section is for both the printer driver and the  
PC-Fax driver, although the explanations are centered on the printer driver.  
31  
SETUP IN A WINDOWS ENVIRONMENT  
X Standard installation  
When the software selection screen appears in step 6 of "OPENING THE SOFTWARE  
SELECTION SCREEN (FOR ALL SOFTWARE)" (page 29), perform the steps below.  
Click the [Printer Driver] button.  
To install the PC-Fax driver, click the [PC-Fax Driver] button on the "Disc 2"  
1
CD-ROM.  
* The above screen appears when using the "Disc 1" CD-ROM.  
Click the [Standard installation] button.  
2
32  
SETUP IN A WINDOWS ENVIRONMENT  
When [Custom installation] is selected, you can change any of the items below.  
When [Standard installation] is selected, the installation will take place as  
indicated below.  
• Machine connection method: LPR Direct Print (Auto Search)  
• Set as default printer:Yes (excluding the PC-Fax driver)  
• Printer driver name: Cannot be changed  
• PCL printer display fonts: Installed  
If you selected [Custom installation], select [LPR Direct Print (Auto Search)]  
and click the [Next] button.  
If you selected other than [LPR Direct Print (Auto Search)], see the following  
pages in the Operation Guide:  
• LPR Direct Print (Specify Address): page 1-85  
• IPP: page 1-88 • Shared printer: page 1-94  
• Connected to this computer: page 1-90  
Printers connected to the network are detected. Select  
the machine and click the [Next] button.  
3
• If the machine is not found, make sure that the machine is powered on and  
that the machine is connected to the network, and then click the [Re-search]  
button.  
• You can also click the [Specify condition] button and search for the machine  
by entering the machine's name (host name) or IP address.  
Checking the IP address of the machine (page 28)  
33  
SETUP IN A WINDOWS ENVIRONMENT  
A confirmation window appears. Check the contents and  
then click the [Next] button.  
4
When the printer driver selection window appears, select  
the printer driver to be installed and click the [Next]  
button.  
5
Click the checkbox of the printer driver to be installed so that a checkmark (  
)
appears.  
When the PC-Fax driver is being installed, this screen does not appear. Go to  
the next step.  
When you are asked whether or not you want the printer  
to be your default printer, make a selection and click the  
[Next] button.  
6
If you are installing multiple drivers, select the printer driver to be used as the  
default printer.  
If you do not wish to set one of the printer drivers as the default printer, select  
[No].  
34  
SETUP IN A WINDOWS ENVIRONMENT  
If you clicked the [Custom installation] button in step 2, the following windows  
will appear.  
Printer name window  
If you wish to change the printer name, enter the desired name and click the  
[Next] button.  
Window confirming installation of the display fonts  
To install the display fonts select [Yes] and click the [Next] button.  
• When the PC-Fax driver is being installed, this screen does not appear.  
Go to the next step.  
• If you are not installing the PCL printer driver (you are installing the PS  
printer driver or the PPD driver), select [No] and click the [Next] button.  
Follow the on-screen instructions.  
Read the message in the window that appears and click the [Next] button.  
7
Installation begins.  
If you are using Windows Vista/Server 2008/7  
If a security warning window appears, be sure to click [Install this driver  
software anyway].  
If you are using Windows 2000/XP/Server 2003  
If a warning message regarding the Windows logo test or digital signature  
appears, be sure to click the [Continue Anyway] or [Yes] button.  
When the installation completed screen appears, click  
the [OK] button.  
8
9
Click the [Close] button in the window of step 1.  
After the installation, a message prompting you to restart your computer may  
appear. If this message appears, click the [Yes] button to restart your  
computer.  
35  
SETUP IN A WINDOWS ENVIRONMENT  
This completes the installation.  
• After installation, see "CONFIGURING THE PRINTER DRIVER FOR THE OPTIONS  
INSTALLED ON THE MACHINE" (page 1-96 in the Operation Guide) to configure the  
printer driver settings.  
• If you are using the machine as a shared printer, see "USING THE MACHINE AS A  
SHARED PRINTER" (page 1-94 in the Operation Guide) to install the printer driver on  
each of the client computers.  
36  
REGULAR MAINTENANCE  
To ensure that the machine continues to provide top quality performance, periodically  
clean the machine.  
Warning  
Do not use a flammable spray to clean the machine. If gas from the spray comes  
in contact with hot electrical components or the fusing unit inside the machine,  
fire or electrical shock may result.  
• Do not use thinner, benzene, or similar volatile cleaning agents to clean the  
machine. These may degrade or discolor the housing.  
Use a soft cloth to gently wipe off dirt  
from the area on the operation panel  
with a mirror-like finish (shown at  
right). If you use a stiff cloth or rub  
hard, the surface may be damaged.  
The area with a mirror-like finish is  
the area that is  
.
Cleaning the document glass and automatic document feeder  
If the document glass or document backplate sheet becomes dirty, the dirt will appear as  
dirty spots, or black or white lines in the scanned image. Always keep these parts clean.  
Wipe the parts with a clean, soft cloth.  
If necessary, moisten the cloth with water or a small amount of neutral detergent. After  
wiping with the moistened cloth, wipe the parts dry with a clean dry cloth.  
Document glass  
Document backplate sheet  
When wiping dirt off the machine, do not press down hard on the machine. This  
may damage or deform the machine.  
37  
SUPPLIES  
Standard supplies for this product that can be replaced by the user include paper, toner  
cartridges, and staple cartridges for the finisher.  
Be sure to use only SHARP-specified products for the toner cartridges, finisher staple  
cartridge, and transparency film.  
For best copying results, be sure to use only Sharp Genuine Supplies  
which are designed, engineered, and tested to maximize the life and  
performance of Sharp products. Look for the Genuine Supplies label  
on the toner package.  
GENUINE SUPPLIES  
Storage of supplies  
Proper storage  
1. Store the supplies in a location that is:  
• clean and dry  
• at normal temperature with minimal temperature fluctuations  
• not exposed to direct sunlight  
2. Store paper in the wrapper and lying flat.  
3. Paper stored in packages standing up or out of the wrapper may curl or become  
damp, resulting in paper misfeeds.  
Storing toner cartridges  
Store the box that contains the toner cartridge horizontally; do not store it standing up. If  
the toner cartridge is stored standing up, the toner may solidify inside the cartridge.  
Store the toner in a location that is cooler than 104°F (40°C). Storage in a hot location  
may cause the toner in the cartridge to solidify.  
Staple cartridge  
The finisher requires the following staple cartridge:  
MX-SCX1 (for finisher)  
Approx. 5000 per cartridge x 3 cartridges  
Supply of spare parts and consumables  
The supply of spare parts for repair of the machine is guaranteed for at least 7 years  
following the termination of production. Spare parts are those parts of the machine which  
may break down within the scope of the ordinary use of the product, whereas those parts  
which normally exceed the life of the product are not to be considered as spare parts.  
Consumables too, are available for 7 years following the termination of production.  
38  
SPECIFICATIONS  
Machine specifications / copier specifications  
Digital Multifunctional System MX-C402SC  
Name  
Type  
Desktop  
8.5 inch color touch panel LCD  
OPC drum  
Display  
Photoconductive  
type  
Electrophotographic system (laser)  
Dry-type two-component magnetic brush development  
Heat rollers  
Printing method  
Developer system  
Fusing system  
Black and white scanning: 600 x 300 dpi  
600 x 600 dpi  
(factory default values)  
Document  
glass  
Color scanning:  
600 x 300 dpi  
600 x 600 dpi  
(factory default values)  
Scanning resolution  
Black and white scanning: 600 x 300 dpi  
(factorydefaultvalues)  
Automatic  
document  
feeder  
600 x 600 dpi  
Color scanning:  
600 x 300 dpi  
(factorydefaultvalues)  
600 x 600 dpi  
600 x 600 dpi  
10 bits  
Copying resolution  
Scanning gradation  
Printing gradation  
Equivalent to 256 levels  
Max. 8-1/2" x 11" (A4) / sheets, bound documents  
Original sizes / types  
(Document Glass)  
Maximum: 8-1/2" x 11" (A4) Minimum: 5-1/4" x 5-3/4" (A5)  
Copy sizes  
Leading edge / trailing edge: total 21/64" (8 mm) or less,  
near edge / far edge: total 21/64" (8 mm) or less  
Print margins  
39  
SPECIFICATIONS  
Machine specifications / copier specifications  
(Continued)  
90 seconds or less (This may vary depending on the  
ambient conditions.)  
Warm-up time  
Color copy time: 8.9 seconds or less  
Black and white copy time: 8.0 seconds or less  
First-copy time  
(This may vary depending on the state of the machine.)  
Variable: 50% to 200% in increments of 1%, total 151  
increments  
Fixed presets: 50%, 64%, 77%, 100%, 121%, 129%  
and 200% for inch sizes;  
50%, 70%, 81%, 86%, 100%, 115%,  
122%, 141% and 200% for AB sizes.  
Two reduction ratios and two enlargement ratios can be  
stored.  
Copy ratios  
999 copies  
Continuous copy  
See "Automatic document feeder specifications".  
Automatic document  
feeder  
Paper sizes:  
8-1/2" x 14", 8-1/2" x 13-1/2",  
8-1/2" x 13-2/5", 8-1/2" x 13",  
8-1/2" x 11", 7-1/4" x 10-1/2",  
5-1/2" x 8-1/2", A4, B5, A5, 16K  
2
Paper weight: Plain paper (16 lbs. to 28 lbs. (60 g/m  
Tray 1  
2
to 105 g/m ))  
2
Paper capacity: Plain paper (21 lbs. (80 g/m )) 500  
sheets  
Paper types:  
SHARP-recommended plain paper,  
recycled paper and colored paper  
40  
ERRATA  
Please refer to this sheet when reading the item listed below.  
Page  
Incorrect  
First-copy time  
Color copy time: 8.9 seconds  
or less  
Correct  
First-copy time  
Color copy time: 8.5 seconds  
or less  
40  
Black and white copy time:  
8.0 seconds or less  
Black and white copy time:  
6.5 seconds or less  
(This may vary depending on (This may vary depending on  
the state of the machine.) the state of the machine.)  
SPECIFICATIONS  
Machine specifications / copier specifications  
(Continued)  
Paper sizes: 8-1/2" x 14", 8-1/2" x 13-1/2",  
8-1/2" x 13-2/5", 8-1/2" x 13", 8-1/2" x 11",  
7-1/4" x 10-1/2", 5-1/2" x 8-1/2",  
envelopes, A4, B5, A5, 16K (includes  
automatic paper size detection function.  
Paper size from 3-15/16" x 5-53/64"  
(100 mm x 148 mm) to 8-33/64" x 14-1/64"  
(216 mm x 356 mm) can be entered.)  
Paper weights:  
Thin paper (15 lbs. to 16 lbs. (55 g/m to 59 g/m )), plain  
Bypass tray  
2
2
2
2
paper (16 lbs. to 28 lbs. (60 g/m to 105 g/m )), heavy  
2
paper (28 lbs. bond to 110 lbs. index (106 g/m to  
2
209 g/m ))  
Paper capacity: Standard paper 100 sheets  
Paper types:  
SHARP-recommended plain paper, recycled paper,  
colored paper, heavy paper, thin paper, transparency  
film, and envelopes (Monarch, Com-10, DL, C5)  
Paper sizes: 8-1/2" x 14", 8-1/2" x 13-1/2",  
8-1/2" x 13-2/5", 8-1/2" x 13", 8-1/2" x 11",  
5-1/2" x 8-1/2", A4, B5, A5, 16K  
2
Duplex module  
Paper weight: Plain paper (16 lbs. to 28 lbs. (60 g/m to  
2
105 g/m ))  
Paper types:SHARP-recommended plain paper,  
recycled paper, and colored paper  
Output method: Face-down output  
Output capacity: 250 sheets (using SHARP-recommended  
8-1/2" x 11" or A4 paper)  
(The maximum number of sheets that can be held varies  
depending on ambient conditions in the installation  
location, the type of paper, and the storage conditions of  
the paper.)  
Output tray (Center tray)  
Tray full sensor:Yes  
41  
SPECIFICATIONS  
Machine specifications / copier specifications  
(Continued)  
LAN connectivity: 10Base-T / 100Base-TX /  
1000Base-T  
USB connectivity: Type A connector supports USB 2.0  
(Hi speed)*  
Compatibility requirements of USB 2.0  
Interface port  
Disk Format: FAT  
Type B connector supports USB 2.0  
(Hi speed)  
AC 120 V ±10% 60 Hz  
1.44 kW  
Required power supply  
Power consumption  
22-3/64" (W) x 19-29/64" (D) x 31-1/16" (H)  
(560 mm (W) x 494 mm (D) x 789 mm (H))  
Dimensions  
Weight  
Approx. 116.8 lbs. (53 kg)  
43-11/32" (W) x 19-29/64" (D) (1101 mm (W) x 494 mm  
(D)) (when bypass tray is extended)  
Overall dimensions  
* Type A connectors are located on the front and back right of the machine (two  
connectors).  
Continuous copying speeds*  
100% / Reduced / Enlarged  
Copy ratio  
Copy mode  
Color  
B/W  
8-1/2" x 14", 8-1/2" x 13-1/2",  
8-1/2" x 13-2/5", 8-1/2" x 13"  
32 copies/min.  
38 copies/min.  
40 copies/min.  
32 copies/min.  
38 copies/min.  
40 copies/min.  
A4  
8-1/2" x 11", 7-1/4" x 10-1/2",  
5-1/2" x 8-1/2", B5, A5, 16K  
* Copy speed during output of the second copy and following copies when performing  
continuous one-sided copying of the same page (excluding offset output) using plain  
one-sided paper from a tray other than the bypass tray.  
42  
SPECIFICATIONS  
Ambient environment  
(Humidity)  
85%  
60%  
20%  
54˚F  
(10˚C)  
86˚F 91˚F (Temperature)  
(30˚C) (35˚C)  
43  
SPECIFICATIONS  
Acoustic noise emission (measurement according to  
ISO7779)  
Sound power level LwA  
Printing mode (continuous  
printing)  
6.8 B  
4.7 B  
Standby mode  
Sound pressure level LpA (actual measurement)  
Bystander  
positions  
54 dB (A)  
Printing  
mode  
Operator  
positions  
53 dB (A)  
Bystander  
positions  
33 dB (A)  
Standby  
mode  
Operator  
positions  
31 dB (A)  
Automatic document feeder specifications  
8-1/2" x 14" to 5-1/2" x 8-1/2", A4 to A5, long paper  
*1  
(max. width 8-1/2" (216 mm) x max. length 19-5/8" (500 mm),  
scanning in mono 2 mode of one side only is possible in fax and  
image scan modes)  
Original sizes  
2
2
One-sided 9 lbs. to 73 lbs. (35  
g
/m to 280  
g
/m ) (Paper weights  
2
2
from 9 lbs. (35  
scan mode.)  
g/m ) to 13 lbs. (50  
g
/m ) require the use of slow  
*2  
Original weight  
Capacity  
2
2
Two-sided 13 lbs. to 73 lbs. (50  
g
/m to 280 g/m )  
2
100 sheets (21 lbs. (80 g/m )) Maximum stack height of 1/2"  
(13 mm)  
*1 Scanning in mono 2 mode of one side only is possible in fax and scan send modes.  
*2 Heavy paper (34 lbs. to 75 lbs. (129 g/m2 to 280 g/m2)) is only discharged at the heavy  
exit.  
44  
ERRATA  
Please refer to this sheet when reading the item listed below.  
Page  
Incorrect  
Original sizes  
Correct  
Original sizes  
44  
8-1/2"x14" to 5-1/2"x8-1/2", 8-1/2"x14" to 5-1/2"x8-1/2",  
A4 to A5, long paper (max. A4 to A5, long paper (max.  
width 8-1/2" (216mm) x max. width 8-1/2" (216mm) x max.  
length 19-5/8"*1 (500 mm), length 19-5/8"*1 (500 mm)) ,  
scanning in mono 2 mode of Card size (2-1/8” (54 mm) x  
one side only is possible in 3-3/8” (86 mm)), Check size  
fax and image scan modes)  
(3” (76 mm) x 6-1/8” (155  
mm))  
SPECIFICATIONS  
Information that the administrator of the  
machine requires is printed on the back of  
this page.  
(Separate this page from the manual and  
keep it in a safe place. In addition, fill in the  
name of the administrator and the  
administrator's contact information in the  
left hand margin.)  
45  
TO THE ADMINISTRATOR OF  
THE MACHINE  
(Separate this page from the manual and keep it in a safe place.)  
Factory default passwords  
When accessing the system settings, the administrator password is required to log  
in with administrator rights. The system settings can be configured in the Web  
pages as well as on the operation panel. To access the system settings using the  
Web pages, a password is also required.  
Factory default administrator password  
Factory default setting: admin  
Store a new administrator password as soon as the machine is installed.  
Once the administrator password has been changed, the new password is required to  
restore the factory default password. Take care to remember the new password.  
Factory default passwords (Web pages)  
There are two factory default accounts: "Administrator" and "User". A person who logs  
in as an "Administrator" can configure all settings in the Web pages. In addition, an  
administrator can restrict access to other settings by enabling "User" accounts.  
The factory default passwords are shown below.  
Factory default account Factory default password  
User  
users  
users  
Administrator  
admin  
admin  
Forwarding all transmitted and received data to the  
administrator (document administration function)  
This function is used to forward all data transmitted and received by the machine to a  
specified destination (Scan to E-mail address, Scan to FTP destination, Scan to  
Network Folder destination, or Scan to Desktop destination).  
This function can be used by the administrator of the machine to archive all transmitted  
and received data.  
To configure the document administration settings, click [Application Settings]  
and then [Document Administration Function] in the Web page menu.  
(Administrator rights are required.)  
Note:  
• The format, exposure, and resolution settings of transmitted and received  
data remain in effect when the data is forwarded.  
• When forwarding is enabled for data sent in fax mode,  
• The [Direct TX] key does not appear in the touch panel.  
• Quick online transmission and dialing using the speaker cannot be used.  
46  
TO THE ADMINISTRATOR OF THE MACHINE  
For the users of the fax function  
ABOUT THE TELEPHONE CONSUMER PROTECTION ACT OF  
1991  
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use  
a computer or other electronic device, including FAX machines, to send any message  
unless such message clearly contains in a margin at the top or bottom of each  
transmitted page or on the first page of the transmission, the date and time it is sent and  
an identification of the business or other entity, or other individual sending the message  
and the telephone number of the sending machine or such business, other entity, or  
individual.  
(The telephone number provided may not be a 900 number or any other number for  
which charges exceed local or long-distance transmission charges.)  
In order to program this information into your FAX machine, you should complete the  
following steps:  
See "Own Name and Destination Set" on page 7-82 of Operation Guide.  
Important safety instructions  
• If any of your telephone equipment is not operating properly, you should immediately  
remove it from your telephone line, as it may cause harm to the telephone network.  
• The AC power outlet shall be installed near the equipment and shall be easily  
accessible.  
• Never install telephone wiring during a lightning storm.  
• Never install telephone jacks in wet locations unless the jack is specifically designed  
for wet locations.  
• Never touch uninsulated telephone wires or terminals unless the telephone line has  
been disconnected at the network interface.  
• Use caution when installing or modifying telephone lines.  
• Avoid using a telephone (other than a cordless type) during an electrical storm. There  
may be a remote risk of electric shock from lightning.  
• Do not use a telephone to report a gas leak in the vicinity of the leak.  
• Do not install or use the machine near water, or when you are wet. Take care not to  
spill any liquids on the machine.  
• Save these instructions.  
47  
TO THE ADMINISTRATOR OF THE MACHINE  
FCC Notice to users:  
This equipment complies with Part 68 of the FCC rules and the requirements adopted by  
the ACTA.  
On this equipment is a label that contains, among other information, a product identifier  
in the format US:AAAEQ##TXXXX.  
If requested, this number must be provided to the telephone company.  
The REN is used to determine the number of devices that may be connected to a  
telephone line.  
Excessive RENs on a telephone line may result in the devices not ringing in response to  
an incoming call.  
In most but not all areas, the sum of RENs should not exceed five (5.0).  
To be certain of the number of devices that may be connected to a line, as determined by  
the total RENs, contact the local telephone company.  
For products approved after July 23, 2001, the REN for this product is part of the product  
identifier that has the format US: AAAEQ##TXXXX.  
The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3).  
For earlier products, the REN is separately shown on the label.  
If this equipment causes harm to the telephone network, your telephone company may  
disconnect your service temporarily. If possible, they will notify you in advance. If  
advance notice is not practical, you will be notified as soon as possible. You will also be  
advised of your right to file a complaint with the FCC.  
Your telephone company may make changes in its facilities, equipment, operations, or procedures  
that could affect the operation of your equipment. If this happens, the telephone company will  
provide advance notice in order for you to make necessary modifications to maintain uninterrupted  
service. If the equipment is causing harm to the telephone network, your telephone company may  
ask you to disconnect the equipment until the problem is resolved.  
If you have any questions or problems which cannot be solved by reading this manual,  
please contact.  
Sharp Electronics Corporation  
1 Sharp Plaza  
Mahwah, NJ 07495  
Telephone: 1-800-BE-SHARP  
A plug and jack used to connect this equipment to the premises wiring and telephone network must  
comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA.  
A compliant telephone cord and modular plug is provided with this product.  
It is designed to be connected to a compatible modular jack that is also compliant. See  
installation instructions for details.  
This equipment connects to the telephone network through a standard USOC RJ-11C  
network interface jack.  
If your home has specially wired alarm equipment connected to the telephone line,  
ensure the installation of this equipment does not disable your alarm equipment.  
If you have questions about what will disable alarm equipment, consult your telephone  
company or a qualified installer.  
This equipment may not be used on coin service provided by the telephone company.  
Connection to party lines service is subject to state tariffs.  
Contact your state's public utility commission, public service commission or corporation  
commission for more information.  
48  
TO THE ADMINISTRATOR OF THE MACHINE  
NOTICE for users in the USA  
BE SURE TO ASK YOUR AUTHORIZED SHARP DEALER ABOUT THE  
WARRANTY THAT YOUR SELLING DEALER EXTENDS TO YOU. In  
order to assure you, the end-user, of warranty protection, Sharp  
extends a limited warranty to each of its authorized dealers and, in turn,  
requires each of its authorized dealers to extend its own warranty to  
you on terms that are no less favorable than those given to the dealer  
by Sharp. You should be aware, however, that Sharp does not itself  
extend any warranties, either express or implied, directly to you, the  
end-user, and no one is authorized to make any representations or  
warranties on behalf of Sharp. Specifically, SHARP DOES NOT EXTEND  
TO YOU, THE END-USER, ANY EXPRESS WARRANTY OR ANY IMPLIED  
WARRANTY OF MERCHANTABILITY, FITNESS FOR USE OR FITNESS  
FOR ANY PARTICULAR PURPOSE IN CONNECTION WITH THE  
HARDWARE, SOFTWARE OR FIRMWARE EMBODIED IN, OR USED IN  
CONJUNCTION WITH THIS PRODUCT. Sharp is not responsible for any  
damages or loss, either direct, incidental or consequential, which you,  
the end-user, may experience as a result of your purchase or use of the  
hardware, software or firmware embodied in or used in conjunction  
with this Product. Your sole remedy, in the event that you encounter  
any difficulties with this Product, is against the authorized dealer from  
which you purchased the Product.  
MX-C402SC Digital Full Color Multifunctional System  
In the event that this authorized dealer does not honor its warranty  
commitments, please contact the General Manager, Business Products  
Group, Sharp Electronics Corporation, 1 Sharp Plaza, Mahwah, NJ  
07495-1163, so that Sharp can try to help assure complete satisfaction  
of all the warranty rights to which you are entitled from the authorized  
dealer.  
49  
TO THE ADMINISTRATOR OF THE MACHINE  
NOTICE FOR USERS IN  
CANADA  
AVIS POUR NOS  
UTILISATEURS AU CANADA  
"NOTICE : This product meets the  
applicable Industry Canada technical  
specifications."  
AVIS : Le présent matériel est conforme aux  
spécifications techniques applicables  
d'Industrie Canada.  
"NOTICE : The Ringer Equivalence Number  
is an indication of the maximum number of  
devices allowed to be connected to a  
telephone interface. The termination on an  
interface may consist of any combination of  
devices subject only to the requirement that  
the sum of the RENs of all the devices does  
not exceed five."  
Remarque : L'indice d'équivalence de la  
sonnerie (IES) sert à indiquer le nombre  
maximal de terminaux qui peuvent être  
raccordés à une interface téléphonique. La  
terminaison d'une interface peut consister en  
une combinaison quelconque de dispositifs, à  
la seule condition que la somme d'indices  
d'équivalence de la sonnerie de tous les  
dispositifs n'excède pas 5.  
The REN of this equipment is indicated  
on the facsimile expansion kit.  
L'indice d'équivalence de la sonnerie  
(IES) de cet équipement est indiqué sur  
le kit d'extension télécopieur.  
Sharp Electronics of Canada Ltd.  
335 Britannia Road East  
Mississauga, Ontario, L4Z 1W9  
Canada  
50  
TO THE ADMINISTRATOR OF THE MACHINE  
Trademark acknowledgments  
The following trademarks and registered trademarks are used in conjunction with the  
machine and its peripheral devices and accessories.  
®
®
®
®
®
®
®
Microsoft , Windows , Windows 98, Windows Me, Windows NT 4.0, Windows 2000, Windows XP,  
®
®
®
®
®
Windows Server 2003, Windows Vista , Windows Server 2008, Windows 7 and Internet Explorer are  
registered trademarks or trademarks of Microsoft Corporation in the U.S.A. and other countries.  
• PostScript is a registered trademark of Adobe Systems Incorporated.  
• Adobe and Flash are registered trademarks or trademarks of Adobe Systems Incorporated in  
the United States and other countries.  
• Adobe, the Adobe logo, Acrobat, the Adobe PDF logo, and Reader are registered trademarks  
or trademarks of Adobe Systems Incorporated in the United States and other countries.  
Macintosh, Mac OS, AppleTalk, EtherTalk and LaserWriter are trademarks of Apple Inc.,  
registered in the U.S. and other countries.  
• Netscape Navigator is a trademark of Netscape Communications Corporation.  
• Mozilla® and Firefox® are registered trademarks or trademarks of the Mozilla Foundation in  
the U.S.A. and other countries.  
• PCL is a registered trademark of the Hewlett-Packard Company.  
• IBM, PC/AT, and PowerPC are trademarks of International Business Machines Corporation.  
• Sharpdesk is a trademark of Sharp Corporation.  
• Sharp OSA is a trademark of Sharp Corporation.  
• RealVNC is a trademark of RealVNC Limited.  
• All other trademarks and copyrights are the property of their respective owners.  
Candid and Taffy are trademarks of Monotype Imaging, Inc. registered in the United States  
Patent and Trademark Office and may be registered in certain jurisdictions. CG Omega, CG  
Times, Garamond Antiqua, Garamond Halbfett, Garamond Kursiv, Garamond and Halbfett  
Kursiv are trademarks of Monotype Imaging, Inc. and may be registered in certain jurisdictions.  
Albertus, Arial, Coronet, Gill Sans, Joanna and Times New Roman are trademarks of The  
Monotype Corporation registered in the United States Patent and Trademark Office and may be  
registered in certain jurisdictions. Avant Garde, ITC Bookman, Lubalin Graph, Mona Lisa, Zapf  
Chancery and Zapf Dingbats are trademarks of International Typeface Corporation registered in  
the United States Patent and Trademark Office and may be registered in certain jurisdictions.  
Clarendon, Eurostile, Helvetica, Optima, Palatino, Stempel Garamond, Times and Univers are  
trademarks of Heidelberger Druckmaschinen AG, which may be registered in certain  
jurisdictions, exclusively licensed through Linotype Library GmbH, a wholly owned subsidiary of  
Heidelberger Druckmaschinen AG. Apple Chancery, Chicago, Geneva, Monaco and New York  
are trademarks of Apple Computer Inc. and may be registered in certain jurisdictions.  
HGGothicB, HGMinchoL, HGPGothicB and HGPMinchoL are trademarks of Ricoh Company,  
Ltd. and may be registered in some jurisdictions. Wingdings is a registered trademark of  
Microsoft Corporation in the United States and other countries. Marigold and Oxford are  
trademarks of Arthur Baker and may be registered in some jurisdictions. Antique Olive is a  
trademark of Marcel Olive and may be registered in certain jurisdictions. Hoefler Text is a  
trademark of Johnathan Hoefler and may be registered in some jurisdictions. ITC is a  
trademark of International Typeface Corporation registered in the United States Patent and  
Trademark Office and may be registered in certain jurisdictions. Agfa is a trademark of the  
Agfa-Gevaert Group and may be registered in certain jurisdictions. Intellifont, MicroType and  
UFST are trademarks of Monotype Imaging, Inc. registered in the United States Patent and  
Trademark Office and may be registered in certain jurisdictions. Macintosh and TrueType are  
trademarks of Apple Computer Inc. registered in the United States Patent and Trademark Office  
and other countries. PostScript is a trademark of Adobe Systems Incorporated and may be  
registered in some jurisdictions. HP, PCL, FontSmart and LaserJet are trademarks of  
Hewlett-Packard Company and may be registered in some jurisdictions. The Type 1 processor  
resident in Monotype Imaging's UFST product is under license from Electronics For Imaging,  
Inc. All other trademarks are the property of their respective owners.  
51  
SHARP ELECTRONICS CORPORATION  
1 Sharp Plaza, Mahwah, New Jersey 07495-1163.  
SHARP ELECTRONICS OF CANADA LTD.  
335 Britannia Road East, Mississauga, Ontario, L4Z 1W9  
PRINTED IN CHINA  
2010F KS1  
TINSE4796FCZZ  
This manual has been printed using a vegetable-based  
soy oil ink to help protect the environment.  

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