X1100 Series
All-In-One
User’s Guide
Thank you for purchasing a Lexmark X1100 Series
All-In-One!
Congratulations on your purchase. The Lexmark™ X1100 Series
All-In-One combines the functionality of an inkjet printer, a scanner, a
copier, and a fax machine all into a single, multifunction device, making it
one of the most exciting products on the market today.
This guide tells you how to perform printing, copying, scanning, and faxing
tasks. Also included are sections describing the All-In-One software and
troubleshooting information.
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Learning about the All-In-One
Setting up the All-In-One
If you have not already done so, follow the steps on the Setup Sheet to
complete the hardware and software installation. If problems occur during
Understanding the parts of the All-In-One
Paper guide
Slide next to paper to
ensure proper feeding.
Paper support
Lift to load paper into
the All-In-One.
Control panel
Use the buttons to operate the
about each of the buttons).
Scanner unit
Top cover
Paper exit tray
Lift to access the print
cartridges.
Lift to place an item on
the scanner glass.
Extend to hold paper as
it exits the All-In-One.
1
USB cable connector
2
1
USB cable
Power supply
Silver, metal contacts are on the
left side of the power supply.
Using the control panel
The All-In-One has a control panel that lets you scan and copy with the
press of a button.
Power button
Press to turn the All-In-One
on and off.
Scan button
Paper Feed button
Press to start the scanning
Press to feed paper
process and open the
through the All-In-One.
All-In-One Center.
Black Copy button
Color Copy button
Press to make a black and
white copy.
Press to make a color copy.
Note: Both the computer and the All-In-One must be turned on
to make copies.
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Understanding the software
The All-In-One software consists of four main components:
• The Lexmark X1100 Series All-In-One Center (scanning, copying,
and faxing)
• Print Properties (printing)
• The Lexmark X1100 Series Solution Center (troubleshooting,
maintenance, and cartridge ordering information)
• The Lexmark Photo Editor (editing graphics)
Using the Lexmark All-In-One Center
Use the Lexmark X1100 Series All-In-One Center software to scan, copy,
and fax documents. There are three ways to open the All-In-One Center:
• Click Start Programs Lexmark X1100 Series
Lexmark All-In-One Center.
• Double-click the Lexmark X1100 Series All-In-One Center icon on
the desktop.
• Press Scan on the control panel. For more information about using
The All-In-One Main Page displays.
All-In-One Center
All-In-One Main Page
Scan section
Preview section
Copy section
Creative Tasks
section
3
The All-In-One Main Page
The All-In-One Main Page consists of four main sections: Scan, Copy,
Creative Tasks, and Preview.
From this section:
You can:
Scan
• Select a program to send the scanned image to.
• Choose what type of image is being scanned.
• Choose how the scan will be used.
Note: Click See More Scan Settings to view all
settings.
Copy
• Select the quantity and color of your copies.
• Select a quality setting for your copies.
• Adjust the size of the scanned area.
• Lighten or darken your copies.
• Enlarge or reduce your copies.
Note: Click See More Copy Settings to view all
settings.
Creative Tasks
Choose from a variety of creative ideas.
• Enlarge or reduce an image.
• Repeat an image several times on one page.
• Print an image as a multi-page poster.
• E-mail an image to a friend.
• Fax using your computer’s modem.
• Save an image on my computer.
• Edit text found in a scanned document (OCR).
• Modify an image with a photo editor.
Preview section
• Select a region of the preview image to scan.
• View an image of what will be printed or copied.
Note: For more information about the All-In-One Main Page,
click the Help button located in the upper right corner of
the screen.
4
View Saved Images page
Use the View Saved Images page to perform tasks with images that are
saved on the computer. The View Saved Images page consists of three
sections.
From this section:
Open with...
You can:
Select a program to send the saved image to.
Print a Copy...
• Choose the quantity and color of your copies.
• Select a quality setting for your copies.
• Lighten or darken your copies.
• Enlarge or reduce your copies.
Note: Click See More Copy Settings to view all
settings.
Creative Tasks
Select from a variety of creative ideas. For help, see
Note: For more information about this page, click the Help
button located in the upper right corner of the screen.
Maintain/Troubleshoot page
The Maintain/Troubleshoot page provides you with direct links to the
Lexmark Solution Center. Choose from these topics:
• Maintain or fix quality problems
• Troubleshoot All-In-One problems
• Device status and ink levels
• More printing ideas and how to’s
• Contact information
• Advanced (skin, voice, and communication options)
• View the software version and copyright information
For more information about the Lexmark Solution Center, see page 8.
Note: For more information about this page, click the Help
button located in the upper right corner of the screen.
5
Using Print Properties
Print Properties is the software that controls the All-In-One printing
function. You can change the settings in Print Properties based on the type
of project you want to create. You can open Print Properties from almost
any program:
1 From the program File menu, click Print.
2 In the Print dialog box, click the Properties, Preferences, Options,
or Setup button (depending on the program).
The Print Properties screen displays.
Note: Some programs open Print Properties differently.
Print Properties
Quality Copies tab and I Want To menu
Print Properties
tabs
I Want To menu
Select one of the
projects from the
menu to help
print photos,
banners,
envelopes,
posters, and
more.
Use the Quality/
Copies, Paper
Setup, and Print
Layout tabs to
select the print
settings.
The I Want To menu
The I Want To menu displays when you open Print Properties. It contains a
variety of task wizards to help you select the correct print settings for your
project. Close the menu for a full view of the Print Properties dialog box.
6
Print Properties tabs
All of the print settings are on the three main tabs of the Print Properties
software: Quality/Copies, Paper Setup, and Print Layout.
From this tab:
You can change these settings:
Quality/Copies
Quality/Speed — Select a Quality/Speed setting.
Multiple Copies — Customize how the All-In-One prints
several copies of a single print job: collated or normal.
Print Color Images in Black and White — Select this to
print color images in black and white.
Paper Setup
Print Layout
Type — Select the type of paper you are using.
Paper Size — Select the size of the paper you are using.
Orientation — Select how you want the document
oriented on the printed page: portrait or landscape.
Layout — Select the layout you want to print.
Duplexing — Select this when you want to print on both
sides of the paper.
Note: For additional information about these settings,
right-click a setting on the screen, and then select the
What’s This? item.
Save Settings menu
From the Save Settings menu, you can name and save the current Print
Properties settings for future use. You can save up to five custom settings.
Options menu
Use the Options menu to make changes to the Quality Options, Layout
Options, and Printing Status Options settings. For more information on
these settings, open the tab dialog box from the menu, and then click the
Help button on the dialog box.
The Options menu also provides you with direct links to different parts of
information.
7
Using the Lexmark Solution Center
The Lexmark X1100 Series Solution Center is a valuable information
resource. To open the Lexmark Solution Center, click Start Programs
Lexmark X1100 Series Lexmark X1100 Series Solution Center.
The Printer Status tab displays.
Lexmark Solution Center
Printer Status tab
Printer Status
Ink levels
The Lexmark Solution Center consists of six tabs: Printer Status, How To,
Troubleshooting, Maintenance, Contact Information, and Advanced.
From this tab:
You can:
Printer Status (Main • View the status of the All-In-One. For example, while
dialog box)
How To
printing, the status is Busy Printing.
• View the ink levels of the print cartridges.
Learn how to:
• Scan, copy, fax, and print.
• Find and change settings.
• Use basic features.
• Print projects such as banners and iron-on transfers.
Troubleshooting
Maintenance
• Learn tips about the current status.
• Solve All-In-One problems.
• Install a new print cartridge.
Note: Wait until scanning is complete before installing
new cartridges.
• View shopping options for new cartridges.
• Print a test page.
• Clean to fix horizontal streaks.
• Align to fix blurry edges.
• Troubleshoot other ink problems.
• Remove Japanese postcard residue.
8
From this tab:
You can:
Contact Information • Learn how to contact Lexmark by phone, e-mail, or on
the World Wide Web.
Advanced
• Change the appearance of the Printing Status window
and turn printing voice notification on or off.
• Obtain software version information.
Note: For more information, click the Help button located in
the lower right corner of the screen.
Using the Lexmark Photo Editor
Use the Lexmark Photo Editor software to edit graphics. To open the
Lexmark Photo Editor, click Start Programs Lexmark X1100
Series Lexmark Photo Editor.
The Lexmark Photo Editor displays.
Use the touch-up tools to edit your graphic.
Move your pointer over the tool for a description.
Lexmark Photo Editor
Touch-up tools
9
Using the All-In-One
The following sections give you everything you need to know for basic
printing, scanning, copying, and faxing.
Printing
printing wizards to help you complete tasks such as printing banners,
photographs, or posters.
1 Depending on what you want to print, load the appropriate type of
paper into the All-In-One. Place the paper against the right side of
the paper support with the print side facing you. Make sure you
Load up to:
100 sheets of plain paper
25 sheets of labels
20 sheets of banner paper
10 sheets of greeting card stock
10 Hagaki cards
•
•
•
•
•
•
•
•
•
25 iron-on transfers
25 sheets of photo/glossy paper
10 transparencies
10 envelopes
Note: Do not load envelopes with:
• Holes, perforations, cutouts, or
deep embossing.
• Metal clasps, string ties, or
metal folding bars.
Note: Since transparencies and
photos require more drying time, we
recommend that you remove each
transparency or photo as it exits and
allow to dry to avoid ink smearing.
• Exposed flap adhesive.
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2 Squeeze and slide the paper guide to the left edge of the paper.
3 Make sure the All-In-One is turned on.
4 Click File Print.
5 In the Print dialog box, click the Properties, Preferences, Options,
or Setup button (depending on the program).
The Print Properties dialog box displays.
6 If the printing task you want to perform is on the I Want To menu,
click it, and then follow the instructions on the computer screen;
otherwise, click Close at the bottom of the menu.
7 From the Quality/Copies tab, select the quality, speed, and copy
settings.
To see details about a setting, right-click a setting on the screen,
and then select the What’s This? item.
Quality/Speed
settings
Copy
settings
11
8 From the Paper Setup tab, select the paper type, paper size, and
orientation.
To see details about a setting, right-click a setting on the screen,
and then select the What’s This? item.
Paper size
setting
Paper type
setting
Orientation
setting
9 From the Print Layout tab, select the layout and duplexing settings
for the type of document you are printing.
To see details about a setting, right-click a setting on the screen,
and then select the What’s This? item.
Layout
setting
Duplexing
setting
10 Once you have applied all the settings you want in Print Properties,
click OK at the bottom of the screen to return to the Print dialog box.
11 Click Print to complete your task.
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Scanning
The following steps show you how to scan and save images.
1 Open the top cover of the All-In-One.
2 Place the item you want to scan face down on the glass. Make sure
the upper left corner of the front of the item aligns with the arrow.
3 Close the top cover.
The All-In-One Main Page displays.
5 Click the Preview Now button located in the upper right corner of
the All-In-One Main Page.
An image of the scanned item displays in the preview section.
6 Click and drag to select a specific area of the preview image to
scan.
7 Click See More Scan Settings to review and change the scan
settings.
8 Select your scan settings.
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From the Send scanned image to: drop-down menu, select a
program to send the scanned image to, or click the Creative Tasks
section to display a list of projects.
Preview Now button
Click to see a preview
of the image.
Scan Now button
Click to scan the item
on the scanner bed.
Scan settings
Adjust the settings for
the scanned item.
Preview section
See a preview of the image, and select an area to be
scanned.
9 If you are sending the scanned image to a software program, click
Scan Now to complete the scan. If you are using the Creative
Tasks section, follow the instructions on the computer screen.
For a list of the Creative Tasks available from the All-In-One Main
Page, see page 4.
Copying
Note: You can make a quick color or black and white copy.
Press Color Copy or Black Copy on the control panel.
To make black and white, gray, or color copies:
1 Open the top cover of the All-In-One.
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2 Place the item you want to copy face down on the glass. Make sure
the upper left corner of the front of the item aligns with the arrow.
3 Close the top cover.
The All-In-One Main Page displays.
5 Click See More Copy Settings to review and change the copy
settings.
The All-In-One Copy section expands:
Preview Now button
Click to see a preview of the image.
Copy Now button
Click to copy your image.
Copy settings
Adjust the settings for the copy.
Preview section
See a preview of the image, and select an area to be copied.
6 Select your copy settings.
Note: You may want to reduce or enlarge the image.
7 Click Copy Now.
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Faxing
The following steps lead you through sending a fax using the computer
modem.
1 Open the top cover.
2 Place the item you want to fax face down on the glass. Make sure
the upper left corner of the front of the item aligns with the arrow.
3 Close the top cover.
5 From the Creative Tasks section of the All-In-One Main Page, click
Fax an image.
6 Follow the instructions on the computer screen.
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Maintenance
Replacing the print cartridges
The Lexmark X1100 Series has been designed to print using the following
cartridges.
Item:
Part number:
Standard yield black cartridge
Standard yield color cartridge
Moderate use black cartridge
Moderate use color cartridge
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17
27
Note: You can print using only the color cartridge, or with both
a color cartridge and a black cartridge.
For information about ordering supplies, see page 8.
Before you install new or replacement print cartridges, remove the used
cartridges.
1 Make sure the All-In-One is on.
2 Lift the scanner unit until the scanner support keeps it open.
The print cartridge carrier moves and stops at the loading position
unless the All-In-One is busy.
3 Squeeze the tabs on the cartridge lids, and then lift the lids.
4 Remove the old cartridges. Store them in an air-tight container or
dispose of them.
5 If you are installing new cartridges, remove the stickers and
transparent tape from the bottom of the cartridges.
Warning: Do not touch the gold contact area on the cartridges.
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6 Insert the new cartridge. Make sure the color print cartridge is
secure in the left carrier and then snap the lid closed.
If you are installing a black print cartridge, make sure that it is
secure in the right carrier, and then snap the lid closed.
7 Lift the scanner unit and push the scanner support back while
lowering the scanner unit until it is completely closed.
Lexmark’s All-In-One warranty does not cover repair of failures or damage
caused by a refilled cartridge. We do not recommend use of refilled
cartridges. Refilling cartridges can affect print quality and cause damage to
the All-In-One. For best results, use Lexmark supplies.
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Troubleshooting
This section helps you solve problems you may have with the All-In-One.
Additional troubleshooting information is available in the Lexmark Solution
Troubleshooting checklist
Before you try to solve the problem, check the following:
Is the power supply firmly attached to the All-In-One and an
electrical outlet?
Are both the computer and All-In-One on?
Is the USB cable securely attached to the computer and the
All-In-One?
Did you remove the sticker and transparent tape from the print
cartridge? For help, refer to the setup documentation.
Is the color cartridge secure in the left carrier?
Is the black print cartridge secure in the right carrier, if you
installed both?
Is the paper loaded correctly? Make sure you do not force the
paper into the printer.
Did you install the printer software correctly? For help, refer to the
setup documentation.
Is the Lexmark X1100 Series set as the default? To check, click
Start Settings Printers. If not, you need to remove and then
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Alignment page does not print
1 Make sure you remove the sticker and transparent tape from the
print cartridges. For help installing print cartridges, refer to the
setup documentation.
2 Make sure the color cartridge is secure in the left carrier.
Make sure the black print cartridge is secure in the right carrier if
you installed both.
3 Make sure you loaded the paper correctly and did not force the
paper into the All-In-One.
When I insert the All-In-One software CD, nothing
happens
From the Desktop, double-click the My Computer icon, and then
double-click the CD-ROM drive icon.
All-In-One is not communicating with the computer
1 Disconnect and reconnect both ends of the USB cable. For help,
refer to the setup documentation.
2 Unplug the All-In-One from the electrical wall outlet, reconnect the
power supply, and then press Power. For help, refer to the setup
documentation.
3 Restart the computer. If the problem continues, remove and then
Installation appears incomplete
The software may not be installed properly. Try the following:
1 Right-click the My computer icon.
Windows XP users, click Start to access the My computer icon.
2 Click Properties.
21
3 If you are using Windows 98 or Windows Me, click the Device
Manager tab.
If you are using Windows 2000 or Windows XP, select the
Hardware tab, and then click Device Manager.
4 Look for the Other Devices category. If there are any Lexmark
devices shown here, highlight them and then press the Delete key.
Note: The Other Devices category displays only when
unknown devices are present. Do not delete any
Lexmark items unless they are present under the Other
Devices category.
5 Insert the CD, and install the software again. Do not restart the
computer. For help, refer to the setup documentation.
Printing troubleshooting
All-In-One prints slowly
1 Close all programs not in use. The memory resources may be low.
2 Make sure the Print Properties Quality/Speed setting is set on
3 Try printing a smaller file. If the memory resources are too low, you
may not be able to print larger files. Consider purchasing more
memory.
Note: Photographs typically have a larger file size. Try
lowering the scanning resolution.
Print is too dark or smudged
1 Remove the paper as it exits. Let the ink dry before handling.
2 Adjust the Quality/Speed setting in Print Properties or in the
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The Better or Best Quality/Speed setting may cause smearing if
used with plain paper. Try using Normal.
4 From the Maintenance tab, click Clean to fix horizontal streaks.
Vertical lines are jagged or edges are not smooth
1 Adjust the Quality/Speed setting in Print Properties. For help, see
2 Align the print cartridges. To align the print cartridges:
b From the Maintenance tab, click Align to fix blurry edges.
White lines appear in graphics or solid black areas
Clean the print cartridge nozzles. Going long periods without using the
All-In-One can cause the print cartridge nozzles to become clogged. To
clean the cartridge nozzles:
2 From the Maintenance tab, click Clean to fix horizontal streaks.
All-In-One has a paper jam
1 Follow the instructions on the screen for clearing the paper jam.
2 Make sure you are using paper designed for an inkjet printer. For a
list of recommended papers, see page 10.
3 Make sure you are correctly loading the paper. For help, see
4 Make sure the paper guide is against the left edge of the paper. For
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Scanning, copying, and faxing troubleshooting
Scanning was not successful
The software may not be installed properly. Follow the instructions for
Scanning or using a scanned image with a software
program takes a long time or freezes the computer
Lower the scanning resolution. Scanning resolution is much different than
printing resolution and is generally set much lower. To change the scanning
resolution:
2 From the Scan section, click See More Scan Settings.
3 Click Display Advanced Scan Settings.
4 From the Scan tab of Advanced Scan Settings, enter a lower scan
resolution.
Edge of the copy does not print
• Make sure the original is properly oriented on the glass. For help,
• Make sure the area you want to copy is not larger than the printable
area of the page. Apply the Fit-to-page feature. To apply the
Fit-to-page feature:
2 From the Copy section, click See More Copy Settings.
3 From the Reduce/Enlarge section, click the second button, and
then select Fit to page from the corresponding drop-down
menu.
4 Copy your document again.
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Copy button on the control panel does not work
• Make sure the computer is on. The computer must be on in order
for the All-In-One to work.
• Make sure you properly installed the software. For help, refer to the
setup documentation. The software must be installed for the copier
to work.
Fax function does not work
• Make sure the computer and the All-In-One are on.
• Make sure the computer is connected to a phone line. A phone
connection is required for faxing to function.
• The memory may be full. Wait until the faxes in memory have been
sent, and then send the current fax again.
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Removing and reinstalling the software
If the All-In-One software is not functioning properly or a communications
error message displays when you try to use the All-In-One, you may need
to remove and then reinstall the printer software.
1 From the desktop, click Start Programs
Lexmark X1100 Series Uninstall Lexmark X1100 Series.
2 Follow the instructions on the computer screen to remove the
All-In-One software.
3 Restart the computer before reinstalling the software.
4 Insert the CD and follow the instructions on the computer screen to
install the software. For help, refer to the setup documentation.
Other help sources
If the preceding solutions do not solve the problem with your All-In-One:
• Refer to the Lexmark Solution Center software for more
troubleshooting information:
1 Click Start Programs Lexmark X1100 Series
Lexmark X1100 Series Solution Center.
2 Click the Troubleshooting tab on the left side of the screen.
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a Class B computing device,
use a properly shielded and
grounded cable such as
Lexmark part number 1329605
for parallel attach or 12A2405
for USB attach. Use of a
substitute cable not properly
shielded and grounded may
result in a violation of FCC
regulations.
Japanese VCCI notice
Electronic emission notices
Federal Communications
Commission (FCC) compliance
information statement
The Lexmark 3100 Series
4476-K01 has been tested and
found to comply with the limits for a
Class B digital device, pursuant to
Part 15 of the FCC Rules.
Operation is subject to the following
two conditions: (1) this device may
notcause harmfulinterference, and
(2) this device must accept any
interference received, including
interference that may cause
undesired operation.
Any questions regarding this
compliance information statement
should be directed to:
Director of Lexmark Technology &
Services
Lexmark International, Inc.
740 West New Circle Road
Lexington, KY 40550
(859) 232-3000
ENERGY STAR
The EPA ENERGY STAR Office
Equipment program is a
The FCC Class B limits are
designed to provide reasonable
protection against harmful
partnership effort with office
equipment manufacturers to
promote the introduction of
energy-efficient products and to
reduce air pollution caused by
power generation.
interference in a residential
installation. This equipment
Industry Canada compliance
statement
generates, uses, and can radiate
radio frequency energy and, if not
installed and used in accordance
with the instructions, may cause
harmful interference to radio
communications. However, there is
no guarantee that interference will
not occur in a particular installation.
If this equipment does cause
harmful interference to radio or
television reception, which can be
determined by turning the
This Class B digital apparatus
meets all requirements of the
Canadian Interference-Causing
Equipment Regulations.
Companies participating in this
program introduce products that
power down when they are not
being used. This feature will cut the
energy used by up to 50 percent.
Lexmarkisproud to be aparticipant
in this program.
Avis de conformité aux normes
d’Industrie Canada
Cet appareil numérique de la
classe B respecte toutes les
exigences du Règlement sur le
matériel brouilleur du Canada.
As an ENERGY STAR Partner,
Lexmark International, Inc. has
determined that this product meets
the ENERGY STAR guidelines for
energy efficiency.
equipment off and on, the user is
encouraged to try to correct the
interference by one or more of the
following measures:
European Community (EC)
directives conformity
This product is in conformity with
the protection requirements of EC
Council directives 89/336/EEC and
73/23/EEC on the approximation
and harmonization of the laws of
the Member States relating to
electromagnetic compatibility and
safety of electrical equipment
designed for use within certain
voltage limits.
•
Reorient or relocate the
receiving antenna.
•
Increase the separation
between the equipment and
receiver.
•
•
Connect the equipment into an
outlet on a circuit different from
that to which the receiver is
connected.
A declaration of conformity with the
requirements of the directives has
been signed by the Director of
Manufacturing and Technical
Support, Lexmark International,
S.A., Boigny, France.
Consult your point of purchase
or service representative for
additional suggestions.
The manufacturer is not
responsible for any radio or
This product satisfies the Class B
limits of EN 55022 and safety
requirements of EN 60950.
television interference caused by
using other than recommended
cables or by unauthorized changes
or modifications to this equipment.
Unauthorized changes or
The United Kingdom
Telecommunications Act 1984
modifications could void the user's
This apparatus is approved under
authority to operate this equipment. the approval number NS/G/1234/J/
100003 for the indirect connections
Note:To assure compliance
with FCC regulations on
electromagneticinterferencefor
to the public telecommunications
systems in the United Kingdom.
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Index
ink cartridges
ink levels
A
D
Lexmark All-In-One
Center
E
electrical emission
All-In-One Main Page
Creative Tasks section
envelopes
L
Lexmark All-In-One
Lexmark Solution Center
F
B
banner
banners
G
Contact Information
black and white, printing
see duplexing
H
hardware setup
I
C
I Want To
M
changequalitysettings
change speed settings
print on both sides of
cartridges
Maintain/Troubleshoot
O
P
paper
see more printing
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paper guide
Q
V
View Saved Images page
Print a Copy...section
R
photos
voice notification
S
saved images
posters
Preview section
Preview Now button
placing an item on the
settings, saving for future
software
notification
print cartridges
T
troubleshooting
troubleshooting checklist
Printing Status window
changing appearance
30
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