110PAX4™/R110PAX4™
Print Engine
User Guide
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Declaration of Incorporation
3
DECLARATION OF INCORPORATION
ZEBRA TECHNOLOGIES CORPORATION
Declares that the following Information Technology Equipment
Zebra PAX4 Series
complies with the following applicable directives and standards for the
ITE: Heavy Industry environment
Applicable Directives and Supporting Standards:
89/336/EEC EMC Directive, EN55022:1998 Class A, EN61000-6-2,
EN61000-3-2, EN61000-3-3 W/Amendment 12
73/23/EEC LVD Directive, EN60950-1:03, CB Scheme
FCC Part 15, Subpart B, Class A, ICES-003
NOM 019-SCFI-1998
C-TICK, VCCI
Manufactured By: Zebra Technologies Corporation
475 Half Day Road, Suite 500
Lincolnshire, IL 60069 USA
The equipment specified conforms to all Directives and Standards listed above effective
as of the date below.
________________________
January 27, 2005
________________________
January 4, 2005
Charles A. Derrow
Rod Rodericks
Manager, Compliance Eng
Zebra Technologies Corporation
475 Half Day Road, Suite 500
Lincolnshire, IL 60069 USA
Managing Director
Zebra Technologies Europe Limited
Dukes Meadow, Millboard Road, Bourne End
Buckinghamshire, SL8 5XF, UK
Effective Date: 1 Jan 2005
6/29/11
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57512L-004 Rev. A
Compliance Information
4
Compliance Information
FCC Compliance Statement
This device complies with Part 15 rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause
undesired operation.
This equipment has been tested and found to comply with the limits for Class A Digital
Devices, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the product manuals, may cause harmful interference
to radio communications. Operation of this equipment in a residential area is likely to cause
harmful interference, in which case the user will be required to correct the interference at his
own expense.
The user is cautioned that any changes or modifications not expressly approved by Zebra
Technologies could void the user’s authority to operate the equipment. To ensure compliance,
this print engine must be used with Shielded Communication Cables.
FCC Radiation Exposure Statement
(for print engines with RFID encoders)
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with minimum distance 20cm
between the radiator and your body.
This transmitter must not be co-located or operating in conjunction with any other antenna or
transmitter.
Canadian DOC Compliance Statement
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.
57512L-004 Rev. A
110PAX4/R110PAX4 User Guide
6/29/11
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Contents
About This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Who Should Use This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
How This Document Is Organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Document Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
1 • Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Print Engine Exterior View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Control Panel Buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Control Panel Indicator Lights (LEDs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Power On/Off Switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
2 • Print Engine Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Handling the Print Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Unpack and Inspect the Print Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Store the Print Engine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Ship the Print Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Recycle the Print Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Print Engine Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Dimensions and Clearance Needs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Install the Print Engine in an Applicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Select a Data Communication Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Data Cables and Wireless Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Connect the Print Engine to a Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Power Cord Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
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Contents
6
Types of Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Ribbon Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
When to Use Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Coated Side of Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
3 • Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Load Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Load Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Remove Used Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Calibrate the Print Engine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Adjust Ribbon and Media Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Ribbon Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Reflective Media Sensor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Transmissive Media Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Setup Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Enter and Use Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Exit Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Change Password-Protected Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Default Password Value . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Disable the Password Protection Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Print a Configuration Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Print a Network Configuration Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Control Panel Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
How to View or Modify Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Additional Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
5 • Routine Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Lubrication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Cleaning Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Clean the Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Clean the Media Compartment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Clean the Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Clean the Printhead and Platen Roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Toggle Positioning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Printhead Pressure Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Power Fuse Replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
6 • Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Troubleshooting Checklists. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
LCD Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Memory Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
57512L-004 Rev. A
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Contents
7
Communications Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Ribbon Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
RFID Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Miscellaneous Print Engine Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Power-On Self Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
CANCEL Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
PAUSE Self Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
FEED Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
FEED and PAUSE Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Communications Diagnostics Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Sensor Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
7 • Data Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Parallel Data Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Parallel Cabling Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Parallel Port Interconnections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Serial Data Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Hardware Control Signal Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Pin Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
RS-232 Interface Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Applicator Interface Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Applicator Signals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Applicator Interface Connector Pin Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Pinouts for +24-28 V I/O Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Fuse and Jumper Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
8 • Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
General Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Physical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Environmental Conditions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Communications Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Other Standard Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Additional Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Agency Approvals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Media Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Ribbon Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Printing Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Zebra Programming Language (ZPL II) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
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Contents
8
Bar Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
57512L-004 Rev. A
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6/29/11
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About This Document
This section provides you with contact information, document structure and organization, and
additional reference documents.
Contents
Who Should Use This Document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
How This Document Is Organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
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110PAX4/R110PAX4 User Guide
57512L-004 Rev. A
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About This Document
Who Should Use This Document
10
Who Should Use This Document
This User Guide is intended for use by any person who needs to operate or troubleshoot
problems with the print engine.
How This Document Is Organized
The User Guide is set up as follows:
Section
Description
This chapter shows the operational controls and
location of major components used when loading
This section provides the tasks that you must
complete and the issues that you must consider
If you have completed the tasks and resolved the
instructions in this chapter to load and calibrate
This section describes the control panel parameters
that are used to configure the print engine for
This section provides information about errors that
you might need to troubleshoot. Assorted
This section describes the standard communication
ports available to connect the print engine to your
57512L-004 Rev. A
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6/29/11
About This Document
11
Contacts
Contacts
Technical Support via the Internet is available 24 hours per day, 365 days per year.
Web Site: www.zebra.com
E-mail Back Technical Library:
E-mail address: emb@zebra.com
Subject line: Emaillist
Self Service Knowledge Base: www.zebra.com/knowledgebase
Online Case Registration: www.zebra.com/techrequest
Which Department
Do You Need?
Europe, Middle East,
and Africa
Asia Pacific
and India
The Americas
Regional Headquarters Zebra Technologies Corporation
475 Half Day Road, Suite 500
Zebra Technologies Europe Limited Zebra Technologies Asia
Dukes Meadow
Pacific Pte. Ltd.
Lincolnshire, IL 60069 USA
Millboard Road
Bourne End
Buckinghamshire, SL8 5XF
United Kingdom
120 Robinson Road
#06-01 Parakou Building
Singapore 068913
T: +1 847 634 6700
Toll-free +1 866 230 9494
F: +1 847 913 8766
T: + 65 6858 0722
F: +65 6885 0838
T: +44 (0) 1628 556000
F: +44 (0) 1628 556001
Technical Support
T: +1 877 ASK ZEBRA (275 9327)
F: +1 847 913 2578
T: +44 (0) 1628 556039
F: +44 (0) 1628 556003
T: +65 6858 0722
F: +65 6885 0838
For questions on the
operation of Zebra
equipment and software,
please call your distributor.
For additional assistance,
contact us.
Hardware: ts1@zebra.com
Software: ts3@zebra.com
All other areas:
Kiosk printers:
T: +1 866 322 5202
E: kiosksupport@zebra.com
Please have your model and
serial numbers available.
Repair Service
Department
T: +1 877 ASK ZEBRA (275 9327)
F: +1 847 821 1797
T: +44 (0) 1772 693069
F: +44 (0) 1772 693046
T: +65 6858 0722
F: +65 6885 0838
New requests: ukrma@zebra.com
Status updates:
All other areas:
For back-to-base service and
repair.
To request a repair in the U.S.,
Technical Training
Department
T: +1 847 793 6868
T: +1 847 793 6864
F: +1 847 913 2578
T: +44 (0) 1628 556000
F: +44 (0) 1628 556001
T: + 65 6858 0722
F: +65 6885 0838
All other areas:
For Zebra product training
courses.
Inquiry Department
T: +1 877 ASK ZEBRA (275 9327)
T: +44 (0) 1628 556037
F: +44 (0) 1628 556005
All other areas:
For product literature and
distributor and dealer
information.
Customer Service
Department (US)
T: +1 877 ASK ZEBRA (275 9327)
T: +44 (0) 1628 556032
F: +44 (0) 1628 556001
T: +65 6858 0722
F: +65 6885 0836
All other areas:
Internal Sales
Department (UK)
For printers, parts, media,
and ribbon, please call your
distributor or contact us.
Key:
T: Telephone
F: Facsimile
E: E-mail
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Document Conventions
12
Document Conventions
The following conventions are used throughout this document to convey certain information.
Alternate Color (online only) Cross-references contain hot links to other sections in this
guide. If you are viewing this guide online in .pdf format, you can click the cross-reference
(blue text) to jump directly to its location.
LCD Display Examples Text from a print engine’s Liquid Crystal Display (LCD) appears
in Bubbledot ICGfont.
Command Line Examples Command line examples appear in CourierNew font. For
example, type ZToolsto get to the Post-Install scripts in the bindirectory.
Files and Directories File names and directories appear in Courier Newfont. For
example, the Zebra<version number>.tarfile and the /root directory.
Icons Used
Caution • Warns you of the potential for electrostatic discharge.
Caution • Warns you of a potential electric shock situation.
Caution • Warns you of a situation where excessive heat could cause a burn.
Caution • Advises you that failure to take or avoid a specific action could result in physical
harm to you.
Caution • (No icon) Advises you that failure to take or avoid a specific action could result in
physical harm to the hardware.
Important • Advises you of information that is essential to complete a task.
Note • Indicates neutral or positive information that emphasizes or supplements important
points of the main text.
Example • Provides an example, often a scenario, to better clarify a section of text.
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13
1
2
1
3
Buttons
Liquid Crystal Display (LCD)
Lights/LEDs
1
2
3
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Notes • ___________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
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1
Introduction
This chapter shows the operational controls and location of major components used when
loading media and ribbon.
Contents
Print Engine Exterior View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Control Panel Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Control Panel Indicator Lights (LEDs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Power On/Off Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
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Introduction
Print Engine Exterior View
16
Print Engine Exterior View
Print engines are available in a right-hand configuration (media moves from left to right,
Figure 1 • Right-Hand (RH) Print Engine
1
2
3
4
Figure 2 • Left-Hand (LH) Print Engine
1
2
3
4
Power on/off switch
Control panel
Media door
1
2
3
4
Electronics cover
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Introduction
Control Panel
17
Control Panel
Liquid Crystal Display (LCD) shows print engine operating status and feature parameters. The
buttons are used to control the print engine operations and change parameters. The lights
(LEDs) indicate the print engine’s status.
Figure 3 • Control Panel (Right-Hand)
1
2
1
3
Buttons
1
LCD
Lights/LEDs
2
3
Control Panel Buttons
Table 1 • Control Panel Buttons
Description/Function
LEFT and RIGHT The left and right ovals are used to change parameter values for a parameter being
Button
OVAL
displayed on the LCD. Common uses include increasing or decreasing a value,
answering yes or no, indicating ON or OFF, and scrolling through choices.
PREVIOUS
NEXT
Scrolls the LCD to the previous parameter.
Scrolls the LCD to the next parameter.
Enters and exits configuration mode.
SETUP/EXIT
PAUSE
Stops and restarts the printing process or removes error messages and clears the LCD.
If a label is printing, it is completed before the printing process stops. When the
print engine is paused, the PAUSE light is ON.
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Introduction
Control Panel
18
Table 1 • Control Panel Buttons (Continued)
Description/Function
Button
CANCEL
CANCEL functions only in Pause mode. Pressing CANCEL has these effects:
• Cancels the label format that is currently printing.
• If no label format is printing, the next one to be printed is canceled.
• If no label formats are waiting to be printed, CANCEL is ignored.
To clear the print engine’s entire label format memory, press and hold CANCEL until
the DATA light turns off.
FEED
Feeds a blank label.
• If the print engine is idle or paused, the label is fed immediately.
• If the print engine is printing, the label is fed after the current batch prints.
CALIBRATE
CALIBRATE functions only in Pause mode. Press CALIBRATE to recalibrate for
proper media length, to set media type (continuous/non-continuous), and to set print
method (direct thermal/thermal transfer).
Control Panel Indicator Lights (LEDs)
Table 2 • Control Panel Lights
LED
OFF Indicates
ON Indicates
FLASHING Indicates
POWER The print engine is Power switch is ON, and power is
—
(Green)
OFF, or no power being supplied to the print engine.
to print engine.
PAUSE
Normal operation. One of the following:
—
(Yellow)
• The print engine is paused because
of an error condition (printhead,
ribbon, or paper error). Usually
occurs in conjunction with another
LED.
• PAUSE was pressed.
• A pause was requested from the
Applicator Port.
• A pause was received as part of
the label format.
DATA
(Green)
No data being
received or
processed.
Data is processing or printing is
taking place. No data is being
received.
The print engine is receiving data
from or sending status information
to the host computer.
MEDIA Normal operation. Out of media (print engine is paused,
—
(Yellow) Media properly
loaded.
LCD displays error message, and
PAUSE light is ON).
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Introduction
Control Panel
19
Table 2 • Control Panel Lights (Continued)
LED
OFF Indicates
ON Indicates
FLASHING Indicates
RIBBON Normal operation. Ribbon in while print engine is in
—
(Yellow) Ribbon properly
loaded.
direct thermal mode, or no ribbon
loaded while the print engine is in
thermal transfer mode. The
print engine is paused, LCD displays
error message, and PAUSE light is
ON.
ERROR No print engine
(Orange) errors.
—
A print engine error exists. Check
the LCD for status.
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Introduction
Power On/Off Switch
20
Power On/Off Switch
this switch is placed in the ON (I) position, the POWER light turns on, and the print engine
automatically performs a Power-On Self Test (POST). For more information, see Power-On
Figure 4 • Power Switch Location (Right-Hand)
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2
Print Engine Setup
This section provides the tasks that you must complete and the issues that you must consider
before you load and configure your print engine.
Contents
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Handling the Print Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Unpack and Inspect the Print Engine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Store the Print Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Ship the Print Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Print Engine Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Dimensions and Clearance Needs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Install the Print Engine in an Applicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Select a Data Communication Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Data Cables and Wireless Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Connect the Print Engine to a Power Source. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Power Cord Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Types of Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Ribbon Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
When to Use Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Coated Side of Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
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Print Engine Setup
Before You Begin
22
Before You Begin
Review this checklist, and resolve any issues before you set up or use your print engine.
Unpack and Inspect the Print Engine Have you unpacked the print engine and
inspected it for damage? If you have not, see Unpack and Inspect the Print Engine
Install the Print Engine Have you considered what factors will affect how the
print engine is installed into an applicator? Is the print engine mounted in an applicator?
Connect to a Data Source Have you determined how the print engine will connect to
a data source (usually a computer)? For more information, see Select a Data
Attach a Power Cord Do you have the correct power cord for your print engine? If
connect the print engine to a power source, see Connect the Print Engine to a Power
Select Media Do you have the correct media for your application? If you are unsure,
Select Ribbon Do you need to use ribbon, and is the appropriate ribbon available, if
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Print Engine Setup
Handling the Print Engine
23
Handling the Print Engine
This section describes how to handle your print engine.
Unpack and Inspect the Print Engine
When you receive the print engine, immediately unpack it and inspect for shipping damage.
• Save all packing materials.
• Check all exterior surfaces for damage.
• Raise the media door, and inspect the media compartment for damage to components.
If you discover shipping damage upon inspection:
• Immediately notify the shipping company and file a damage report.
• Keep all packaging material for shipping company inspection.
• Notify your authorized Zebra reseller
Important • Zebra Technologies is not responsible for any damage incurred during the
shipment of the equipment and will not repair this damage under warranty.
Store the Print Engine
If you are not placing the print engine into immediate operation, repackage it using the original
Table 3 • Storage Temperature and Humidity
Temperature
Relative Humidity
–40°F to 160°F (–40° to 71°C)
5% to 95% non-condensing
Ship the Print Engine
If you must ship the print engine:
• Turn off (O) the print engine, and disconnect all cables.
• Remove any media, ribbon, or loose objects from the print engine interior.
• Close the printhead.
• Carefully pack the print engine into the original container or a suitable alternate container
to avoid damage during transit. A shipping container can be purchased from Zebra if the
original packaging has been lost or destroyed.
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Print Engine Setup
Handling the Print Engine
24
Recycle the Print Engine
This print engine is recyclable. If you must dispose of the print engine, do not do so
in unsorted municipal waste. Please recycle according to your local standards. For
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Print Engine Setup
Print Engine Installation
25
Print Engine Installation
This section provides basic information for mounting the print engine into an applicator. The
illustrations in this section show the print engine from different angles and include dimensions
and clearance needs.
Requirements
Stability When the print engine is mounted, the complete assembly must be physically
stable. When the print engine is loaded with ribbon and media, the equipment must not
become physically unstable.
Ventilation and Temperature Provide ventilation for the print engine mounting enclosure
to remove heat and ensure uninterrupted, trouble-free operation of the print engine. Ambient
air temperature surrounding the print engine must not exceed the following:
• Temperature: 32° to 105°F (0° to 41°C)
• Relative humidity: 20% to 95% non-condensing
Power Requirements Consider the current rating of the print engine during installation.
When power is applied to the print engine and the enclosing equipment, an overload condition
must not be created.
Grounding Requirements Maintain reliable grounding of the print engine. Pay particular
attention to the AC power supply connections so that earth ground is maintained through the
AC power input connector.
Clearance for Cables and Connectors Allow ample space at the rear ofthe print engine
for electronic connectors and dressing of the following cables: IEC power cord, serial and/or
parallel host communication cable, optional host communication cable (Ethernet), and the
discrete signal (applicator) interface cable.
Power Cord Requirements The IEC power cord does not have a strain relief on the print
engine. If the operating characteristics of the applicator include vibration or strain on the
power cord, provide an appropriate clamping mechanism to avoid unintentional disconnection
of the power cord from the print engine.
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Print Engine Setup
Print Engine Installation
26
Dimensions and Clearance Needs
Figure 5 • Front View of Right-Hand Print Engine
5 mounting screws
- 0.218 in. (5.5 mm) through
- counterbore 0.350 in. x 0.197 in. (8.9 x 5 mm) deep
- socket head cap screw (M5 or 10-3)
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Print Engine Setup
Print Engine Installation
27
Figure 6 • Right Side View of Right-Hand Print Engine
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Print Engine Setup
Print Engine Installation
28
Figure 7 • Rear View of Right-Hand Print Engine
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Print Engine Setup
Print Engine Installation
29
Figure 8 • Top View of Right-Hand Print Engine
Install the Print Engine in an Applicator
This section provides the basic instructions for installing the print engine into an applicator.
Caution • If the print engine is installed improperly, it could fall out of the applicator and
cause injury. The center mounting bolt and four mounting screws must be installed and
To install the print engine into an applicator, complete these steps:
2. Carefully place the keyhole on the center mounting bolt.
Note • The keyhole and the center mounting bolt are designed to support the print engine
and assist in installing and removing the four mounting screws.
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Print Engine Setup
Print Engine Installation
30
3. Install the four corner mounting screws to secure the print engine to the applicator.
Figure 9 • Front View of Print Engine in Applicator
1
2
4
3
1
Mounting screws (four total)
Keyhole
Center mounting bolt (shown inside hole on applicator)
Applicator
1
2
3
4
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Print Engine Setup
Select a Data Communication Interface
31
Select a Data Communication Interface
Table 4 provides basic information about data communication interfaces that you can use to
connect your print engine to a computer. You may send label formats to the print engine
through any data communication interface that is available. Select an interface that is
supported by both your print engine and your computer or your Local Area Network (LAN).
Table 4 also shows how to connect the different types of data cables to your print engine and
computer. The connectors on the back of your computer may be in different locations than on
the sample computer shown in this section.
Caution • Ensure that the print engine power is off (O) before connecting data
communications cables. Connecting a data communications cable while the power is on (I)
may damage the print engine.
Table 4 • Data Communication Interfaces
Standard or
Description
Optional
Interface
RS-232 Serial
Standard
Limitations and Requirements
• Maximum cable length of 50 ft (15.24 m).
• You may need to change print engine parameters to match the
host computer.
• You need to use a null-modem adaptor to connect to the
print engine if using a standard modem cable.
IEEE 1284
Bidirectional Parallel
Standard
Optional
Optional
Limitations and Requirements
• Maximum cable length of 10 ft (3 m).
• Recommended cable length of 6 ft (1.83 m).
• No print engine parameter changes required to match the host
computer.
Internal wired
Ethernet print server
Limitations and Requirements
• Can print to the print engine from any computer on your LAN.
• Can communicate with the printer through the print engine’s
web pages when in ZPL mode.
• The printer must be configured to use your LAN.
Wireless Ethernet
print server
Limitations and Requirements
• Can print to the print engine from any computer on your
Wireless Local Area Network (WLAN).
• Can communicate with the printer through the print engine’s
web pages when in ZPL mode.
• The print engine must be configured to use your WLAN.
Configuration Refer to the ZebraNet Wireless User Guide for
configuration instructions. A copy of this manual is available at
http://www.zebra.com/manuals or on the user CD that came with
your print engine.
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Print Engine Setup
Select a Data Communication Interface
32
Data Cables and Wireless Cards
You must supply all data cables or removeable radio cards for your application. (Some
wireless print servers come with an integrated radio card.)
Data Cables Ethernet cables do not require shielding, but all other data cables must be fully
shielded and fitted with metal or metallized connector shells. Unshielded data cables may
increase radiated emissions above the regulated limits.
To minimize electrical noise pickup in the cable:
• Keep data cables as short as possible.
• Do not bundle the data cables tightly with the power cords.
• Do not tie the data cables to power wire conduits.
Wireless Cards For supported wireless cards, refer to the ZebraNet Wireless User Guide. A
with your print engine.
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Print Engine Setup
Connect the Print Engine to a Power Source
33
Connect the Print Engine to a Power Source
The power supply in the print engine automatically detects the applied line voltage and works
in the 90 to 264 VAC, 47 to 63 Hz range.
The AC power cord must have a three-prong female connector on one end that plugs into the
mating AC power connector at the rear of the print engine. If a power cable was not included
Caution • For personnel and equipment safety, always use an approved three-conductor
power cord specific to the region or country intended for installation. This cord must use an
IEC 320 female connector and the appropriate region-specific three-conductor grounded
plug configuration.
To connect the print engine to a power source, complete these steps:
1. Toggle the print engine power switch to the off (O) position.
2. Plug the power cord into the AC power connector (1) on the rear of the print engine.
Left-Hand
Right-Hand
1
1
AC power connector
1
3. Plug the other end of the power cord into a power outlet near the print engine.
4. Turn on (I) the print engine.
The control panel LCD and lights activate, indicating that the printer is booting up.
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Print Engine Setup
Connect the Print Engine to a Power Source
34
Power Cord Specifications
Caution • For personnel and equipment safety, always use an approved three-conductor
power cord specific to the region or country intended for installation. This cord must use an
IEC 320 female connector and the appropriate region-specific, three-conductor grounded
plug configuration.
Depending on how your print engine was ordered, a power cord may or may not be included.
If one is not included or if the one included is not suitable for your requirements, see Figure 10
and refer to the following guidelines:
• The overall cord length must be less than 9.8 ft. (3 m).
• The cord must be rated for at least 10 A, 250 V.
• The chassis ground (earth) must be connected to ensure safety and reduce electromagnetic
interference.
Figure 10 • Power Cord Specifications
2
3
1
4
AC power plug for your country—This should bear
the certification mark of at least one of the known
3-conductor HAR cable or other cable approved for
your country.
IEC 320 connector—This should bear the
certification mark of at least one of the known
Length 9.8 ft. (3 m). Rating 10 Amp, 250 VAC.
1
2
3
4
Figure 11 • International Safety Organization Certifications
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Print Engine Setup
35
Types of Media
Types of Media
Important • Zebra strongly recommends the use of Zebra-brand supplies for continuous
high-quality printing. A wide range of paper, polypropylene, polyester, and vinyl stock has
been specifically engineered to enhance the printing capabilities of the print engine and to
prevent premature printhead wear. To purchase supplies, go to
Your print engine can use various types of media:
• Standard media—Most standard media uses an adhesive backing that sticks individual
labels or a continuous length of labels to a liner.
• Tag stock—Tags are usually made from a heavy paper. Tag stock does not have adhesive
or a liner, and it is typically perforated between tags.
• Radio frequency identification (RFID) “smart” media—RFID
media can be used in a printer that is equipped with an RFID
reader/encoder. RFID labels are made from the same materials and
adhesives as non-RFID labels. Each label has an RFID transponder
(sometimes called an “inlay”), made of a chip and an antenna,
embedded between the label and the liner. The shape of the transponder varies by
manufacturer and is visible through the label. All “smart” labels have memory that can be
read, and many have memory that can be encoded.
Important • Transponder placement within a label depends on the transponder type and
the printer model. Make sure that you are using the correct “smart” media for your printer.
For more information, refer to the RFID Programming Guide. A copy is available at
http://www.zebra.com/manuals or on the user CD that came with your print engine.
Table 5 describes roll and fanfold media. Roll media is loaded into the printer while fanfold
media may be located inside or outside of the printer.
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Print Engine Setup
Types of Media
36
Table 5 • Roll and Fanfold Media
Media Type
How It Looks
Description
Non-Continuous
Roll Media
Roll media is wound on a 3-in. (76-mm) core. Individual
labels are separated by one or more of the following methods:
• Web media separates labels by gaps, holes, or notches.
• Black mark media uses pre-printed black marks on the back
side of the media to indicate label separations.
• Perforated media has perforations that allow the labels or
tags to be separated from each other easily. The media may
also have black marks or other separations between labels
or tags.
Continuous
Roll Media
Roll media is wound on a 3-in. (76-mm) core.
Continuous roll media does not have gaps, holes, notches, or
black marks to indicate label separations. This allows the
image to be printed anywhere on the label. Sometimes a cutter
is used to cut apart individual labels.
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Print Engine Setup
37
Ribbon Overview
Ribbon Overview
Ribbon is a thin film that is coated on one side with wax, resin, or wax resin, which is
transferred to the media during the thermal transfer process. The media determines whether
you need to use ribbon and how wide the ribbon must be.
When ribbon is used, it must be as wide as or wider than the media being used. If the ribbon is
narrower than the media, areas of the printhead are unprotected and subject to premature wear.
When to Use Ribbon
Thermal transfer media requires ribbon for printing while direct thermal media does not.
To determine if ribbon must be used with a particular media, perform a media scratch test.
To perform a media scratch test, complete these steps:
1. Scratch the print surface of the media rapidly with your fingernail.
2. Did a black mark appear on the media?
If a black mark...
Then the media is...
Does not appear on the media
Appears on the media
Thermal transfer. A ribbon is required.
Direct thermal. No ribbon is required.
Coated Side of Ribbon
print engine can only use ribbon that is coated on the outside. If you are unsure which side of a
particular roll of ribbon is coated, perform an adhesive test or a ribbon scratch test to
determine which side is coated.
Figure 12 • Ribbon Coated on Outside or Inside
Outside
Inside
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Ribbon Overview
38
Adhesive Test
If you have labels available, perform the adhesive test to determine which side of a ribbon is
coated. This method works well for ribbon that is already installed.
To perform an adhesive test, complete these steps:
1. Peel a label from its liner.
2. Press a corner of the sticky side of the label to the outer surface of the roll of ribbon.
3. Peel the label off of the ribbon.
4. Observe the results. Did flakes or particles of ink from the ribbon adhere to the label?
If ink from the ribbon...
Then...
Adhered to the label
The ribbon is coated on the outside and can be used in
this printer.
Did not adhere to the label
The ribbon is coated on the inside and cannot be used in
this print engine. To verify this, repeat the test on the
other surface of the roll of ribbon.
Ribbon Scratch Test
Perform the ribbon scratch test when labels are unavailable.
To perform a ribbon scratch test, complete these steps:
1. Unroll a short length of ribbon.
2. Place the unrolled section of ribbon on a piece of paper with the outer surface of the
ribbon in contact with the paper.
3. Scratch the inner surface of the unrolled ribbon with your fingernail.
4. Lift the ribbon from the paper.
5. Observe the results. Did the ribbon leave a mark on the paper?
If the ribbon...
Then...
Left a mark on the paper
The ribbon is coated on the outer surface.
Did not leave a mark on the The ribbon is coated on the inner surface and cannot be
paper
used in this print engine. To verify this, repeat the test on
the other surface of the roll of ribbon.
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3
Operations
follow the instructions in this chapter to load and calibrate your print engine.
Contents
Load Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Load Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Remove Used Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Calibrate the Print Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Adjust Ribbon and Media Sensors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Ribbon Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Reflective Media Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Transmissive Media Sensor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
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Operations
Load Media
40
Load Media
Important • If the print engine power is Off (O), rollers in the print engine can turn if you pull
on the media. This could cause loaded ribbon to become slack and possibly wrap around the
auxiliary roller. If you load or unload media with the power off, inspect the auxiliary roller to
make sure that no ribbon is wrapped around it before turning On (I) the power.
engine with media loaded.
Figure 13 • Components for Media Loading
1
2
3
4
13
12
11
10
9
8
7
6
5
Auxiliary roller
Printhead latch
Pinch roller release button
Pinch roller assembly
Peel roller assembly
Peel roller latch
1
2
3
4
5
6
7
8
9
10
11
12
13
Printhead assembly
Peel bar
Media liner roller
Printhead locking pin
Outer media guide
Lower guide post
Upper guide post
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Operations
Load Media
41
Figure 14 • Loaded Media
Right-Hand
Left-Hand
Caution • While performing any tasks near an open printhead, remove all rings, watches, hanging
necklaces, identification badges, or other metallic objects that could touch the printhead. You are not
required to turn off the printer power when working near an open printhead, but Zebra recommends it as a
precaution. If you turn off the power, you will lose all temporary settings, such as label formats, and you must
reload them before you resume printing.
To load media, complete these steps:
1. Load media on the media supply reel of the applicator (refer to the applicator’s user
guide).
2. Open the media door.
3. Press the release button (1) on the pinch roller assembly (2), and allow the assembly to
pivot up.
2
1
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Load Media
42
4. Slide the outer media guide (1) all the way out.
1
5.
Caution • The printhead may be hot and could cause severe burns. Allow the
printhead to cool.
Open the printhead assembly by unlatching the printhead latch (1) from the
locking pin (2).
1
2
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Operations
Load Media
43
6. Thread the media under the upper guide post (1), below the pinch roller assembly (2), and
under the printhead assembly (3).
2
1
3
7. Extend approximately 30 in. (75 cm) of media past the peel bar (1). Remove and discard
the labels (2) from this exposed media.
2
1
8. Position the media (1) so that it is aligned with and just touching the inner media
guide (2).
2
1
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Load Media
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9. Position the outer media guide (1) so that it just touches the outer edge of the media (2).
1
2
10. Press down on the pinch roller assembly (1) until it locks closed.
1
11. Close the printhead assembly by rotating the printhead latch (1) until it latches onto the
locking pin (2).
1
2
12. Raise the peel roller latch (1) so that the peel roller assembly (2) pivots down.
1
2
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Load Media
45
13. Thread the media liner around the peel bar (1), under the media liner roller (2), and
through the peel roller assembly (3).
Note • If the applicator has an air tube, route the media liner between the air tube and the
peel bar. Do not thread the media liner over the air tube.
3
2
1
14. Rotate the peel roller assembly (1) up until it locks into the closed position.
1
15. Thread the media liner around the take-up spindle of the applicator (refer to the
applicator’s user guide).
16. Close the media door.
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Operations
Load Ribbon
46
Load Ribbon
Use ribbon with thermal transfer media. The ribbon must be coated on the outside and wider
than the media. If the ribbon is narrower than the media, areas of the printhead are unprotected
and subject to premature wear.
Figure 15 identifies the ribbon system components inside the media compartment of a
right-hand print engine. A left-hand unit contains a mirror image of these components.
Figure 16 on page 47 shows the print engine with ribbon loaded.
Figure 15 • Components for Ribbon Loading
1
2
3
4
5
6
7
11
9
10
8
Ribbon supply spindle
Ribbon take-up spindle
Upper dancer assembly
Idler roller
Printhead assembly
Locking pin
1
2
3
4
5
6
7
8
9
10
11
Ribbon sensor
Ribbon sensor reflector
Lower dancer assembly
Auxiliary roller
Printhead latch
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Operations
Load Ribbon
47
Figure 16 • Loaded Ribbon
Right-Hand
Left-Hand
Caution • While performing any tasks near an open printhead, remove all rings, watches, hanging
necklaces, identification badges, or other metallic objects that could touch the printhead. You are not
required to turn off the printer power when working near an open printhead, but Zebra recommends it as a
precaution. If you turn off the power, you will lose all temporary settings, such as label formats, and you must
reload them before you resume printing.
To load ribbon, complete these steps:
1. Place a full ribbon roll (1) onto the ribbon supply spindle (2) so that the ribbon rotates as
shown, and then push the roll toward the print engine frame until it is fully seated.
Left-Hand
Right-Hand
1
1
2
2
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Operations
Load Ribbon
48
2. On the lower dancer assembly, squeeze the opening tabs (1) to pivot open the dancer
arm (2).
1
2
3. Carefully thread the ribbon (1) through the lower dancer assembly, and then slowly
release the dancer arm (2).
1
2
4. Thread the ribbon between the ribbon sensor (1) and the ribbon sensor reflector (2).
1
2
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Load Ribbon
49
5.
Caution • The printhead may be hot and could cause severe burns. Allow the
printhead to cool.
Open the printhead assembly by unlatching the printhead latch (1) from the
locking pin (2).
1
2
6. Thread the ribbon under the printhead assembly (1) and then up toward the auxiliary
roller (2).
2
1
7. Thread the ribbon over the auxiliary roller (1), around the idler roller (2), and then up
toward the upper dancer assembly.
2
1
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8. On the upper dancer assembly, squeeze the opening tabs (1) to pivot open the dancer
arm (2).
1
2
9. Carefully thread the ribbon (1) through the upper dancer assembly, and then slowly
release the dancer arm (2).
1
2
10. Place an empty ribbon core (1) onto the ribbon take-up spindle (2). Push the core toward
the print engine frame until it is fully seated.
Left-Hand
Right-Hand
2
1
1
2
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Operations
Load Ribbon
51
11. Attach the end of the ribbon to the empty ribbon core with adhesive tape or a label, and
wind for several turns in the direction shown. Ensure that the ribbon winds evenly on the
spindle.
Left-Hand
Right-Hand
12. Close the printhead assembly by rotating the printhead latch (1) until it latches onto the
locking pin (2).
1
2
13. Close the media door.
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Operations
Remove Used Ribbon
52
Remove Used Ribbon
To remove used ribbon, complete these steps:
1. Open the media door.
2. Examine the ribbon. Did the ribbon run out?
If...
Then...
Yes
a. Remove the empty core from the ribbon supply spindle. Save the core
to use on the ribbon take-up spindle when you load ribbon.
b. Remove the used ribbon and core from the ribbon take-up spindle.
No
a. Cut the ribbon near the ribbon take-up spindle.
b. Remove the used ribbon and core from the ribbon take-up spindle.
c. Locate an empty ribbon core. If necessary, remove and discard the
used ribbon from the core removed in the previous step.
d. Place the empty ribbon core onto the ribbon take-up spindle, and push
the core toward the print engine frame until it is fully seated.
e. Thread the remaining ribbon on the ribbon supply spindle following
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Operations
Calibrate the Print Engine
53
Calibrate the Print Engine
Calibrate the print engine when it is first put into service. Calibration allows the print engine to
establish the proper settings for the specific media and ribbon used in your application. You
for calibration.
Table 6 • Types of Calibration
Type of Calibration
Description
When/How It Occurs
Auto-calibration
The print engine automatically
sets the value it detects for the
spaces between labels.
Occurs at the following times:
• When the print engine is first
turned on if CALIBRATION is
selected for MEDIA POWER
UP (see Select Media
• When the print engine feeds
media after the printhead is
closed if CALIBRATION is
selected for HEADCLOSE (see
• As part of both the sensor
profile and media and ribbon
sensor calibration procedures.
Long (Standard) Calibration
The print engine does the
following:
To perform a long calibration, do
one of the following:
• feeds media and ribbon
• Press PAUSE on the control
panel to pause the print engine,
and then press CALIBRATE.
• sets the values it detects for
media length, media type
(continuous or non-continuous), • Select CALIBRATION for the
and print mode (thermal
transfer or direct thermal)
MEDIA POWER UP or HEAD
CLOSE parameter (see Select
• updates the sensor values
Short Calibration
The print engine calibrates using
the current sensor values rather
Select SHORT CAL for the
MEDIA POWER UP or HEAD
labels and resetting the sensors.
This calibration sequence uses
fewer labels than the long
calibration sequence, but it is less
reliable because the values that are
stored in the sensors could be
incorrect.
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Calibrate the Print Engine
54
Table 6 • Types of Calibration (Continued)
Type of Calibration
Description
When/How It Occurs
Sensor Profile Calibration
The print engine auto-calibrates
and prints a media sensor profile.
Select the SENSOR PROFILE
option on the control panel. See
for instructions.
Media and Ribbon Sensor
Sensitivity Calibration
This calibration is one of the most Select the MEDIA AND RIBBON
common adjustments made to
print engine settings. The
CALIBRATE option on the
control panel. See Calibrate
instructions.
print engine resets the sensitivity
of the sensors specifically for the
media and ribbon that you are
using. If you change the type of
ribbon and/or media, you might
need to reset the sensitivity of the
media and ribbon sensors. When
the sensors are at their new
sensitivity, the print engine
performs an auto-calibration.
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Operations
Adjust Ribbon and Media Sensors
55
Adjust Ribbon and Media Sensors
This section describes how to adjust the sensors.
Ribbon Sensor
Figure 17 • Ribbon Sensor Location
2
1
Ribbon sensor reflector
Ribbon sensor
1
2
Reflective Media Sensor
Some types of media have black marks printed on the underside of the media liner, which act
as “start of label” indicators. The reflective media sensor senses these black marks. The
position of this sensor is not adjustable. If you use this type of media, refer to Media
Transmissive Media Sensor
The transmissive media sensor finds “start of label” indicators, such as notches or holes in the
media or interlabel gaps. This sensor consists of a light source (positioned below the media)
and a light sensor (positioned above the media).
To position the sensor, complete these steps:
the media sensor.
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Adjust Ribbon and Media Sensors
56
2. How does the current media indicate the start of labels?
If the media...
Then...
Has notches or holes
between labels
Align the sensor with the notch or hole in the media.
Uses interlabel gaps
Position the sensor approximately at the center of the media
width.
Figure 18 • Media Sensor Adjustment (Right-Hand Unit Shown)
1
2
Sensor position indicator
Pinch roller assembly
1
2
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4
Configuration
This section describes the control panel parameters that are used to configure the print engine
for operation.
Contents
Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Enter and Use Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Exit Setup Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Change Password-Protected Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Default Password Value. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Disable the Password Protection Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Print a Configuration Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Print a Network Configuration Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Control Panel Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
How to View or Modify Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Additional Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Standard Print Engine Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
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Configuration
Setup Mode
58
Setup Mode
After you have installed the media and ribbon and the Power-On Self Test (POST) is complete,
the control panel displays PRINTER READY. You may now set print engine parameters for
your application using the control panel display and the buttons directly below it. If it becomes
Important • Certain printing conditions may require that you adjust printing parameters,
such as print speed, darkness, or print mode. These conditions include (but are not
limited to):
• printing at high speeds
• peeling the media
• the use of extremely thin, small, synthetic, or coated labels
Because these and other factors affect print quality, run tests to determine the best
combination of print engine settings and media for your application. A poor match may limit
print quality or print rate, or the print engine may not function properly in the desired print
mode.
Note • If the print engine is operating on an IP network and you have a ZebraNet wired or
wireless print server, you can change the print engine’s parameters in these additional ways:
• with ZebraLink™ WebView. For information, see the appropriate print server user guide.
• with ZebraNet Bridge. For information, see the ZebraNet Bridge Enterprise Printer
Management User Guide.
Enter and Use Setup Mode
Use the LCD on the control panel to view and adjust print engine settings through Setup mode.
When a parameter is changed, an asterisk (*) appears in the upper left corner of the display to
indicate that the value is different from the one currently active in the print engine.
Press this key...
SETUP/EXIT
SELECT
To do the following...
enter or exit Setup mode.
select or deselect a parameter.
continue to the next parameter.
return to the previous parameter in the cycle.
PLUS (+)
MINUS (-)
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Configuration
59
Setup Mode
Exit Setup Mode
When you exit setup mode, you have several options for saving, changing, or not changing
parameters.
To leave Setup mode, complete these steps:
1. While in Setup mode, press SETUP/EXIT.
The LCD displays SAVE CHANGES.
2. Press the left or right oval to display the save options:
LCD
Description
Stores values in the print engine even when power is turned
off.
PERMANENT
Saves the changes until power is turned off.
TEMPORARY
CANCEL
Cancels all changes made since you entered Setup mode,
except for changes made to the darkness and tear-off settings,
which go into effect as soon as they are made.
Restores all parameters other than the network settings back to
the factory defaults. Use care when loading defaults because
you will need to reload all settings that you changed manually.
LOAD DEFAULTS
Note • On non-RFID printers, loading factory defaults
causes the print engine to auto-calibrate.
Loads values from the last permanent save.
LOAD LAST SAVE
DEFAULT NET
Restores the wired and wireless network settings back to
factory defaults.
3. Press NEXT to select the displayed choice.
When the configuration and calibration sequence is done, PRINTER READYdisplays.
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Configuration
Change Password-Protected Parameters
60
Change Password-Protected Parameters
Certain parameters, including the communication parameters, are password-protected by
factory default.
Caution • Do not change password-protected parameters unless you have a complete
understanding of the parameters’ functions. If the parameters are set incorrectly, the
print engine may function unpredictably.
The first time that you attempt to change a password-protected parameter, the print engine
displays ENTER PASSWORD. Before you can change the parameter, you must enter the
four-digit numeric password. After you have entered the password correctly, you do not have
to enter it again unless you leave Setup mode by pressing SETUP/EXIT or by turning off (O)
the print engine.
To enter a password for a password-protected parameter, complete
these steps:
1. At the password prompt, use the left oval to change the selected digit position.
2. When you have selected the digit that you wish to change, use the right oval to increase
the selected digit value. Repeat these two steps for each digit of the password.
3. After entering the password, press NEXT.
The parameter you selected to change is displayed. If the password was entered correctly,
you can change the value.
Default Password Value
The default password value is 1234. The password can be changed using the Zebra
Programming Language (ZPL) command ^KP(Define Password) or using the print engine’s
web pages (ZebraNet® wired or wireless print server required).
Disable the Password Protection Feature
You can disable the password protection feature so that it no longer prompts you for a
password by setting the password to 0000 via the ^KPZPL command. To re-enable the
password-protection feature, send the ZPL command ^KPx, where xcan be any number from
1 to 9999.
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Configuration
Print a Configuration Label
61
Print a Configuration Label
A configuration label lists the print engine settings that are stored in configuration memory.
After you load the media and ribbon (if necessary), print a configuration label as a record of
your print engine’s current settings. Keep the label to use when troubleshooting printing
problems.
To print a configuration label, complete these steps:
1. On the control panel, press SETUP/EXIT.
2. Press NEXT or PREVIOUS to scroll through the parameters until you reach
LIST SETUP.
3. Press the right oval to confirm printing.
Figure 19 • Sample Configuration Label
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Configuration
Print a Network Configuration Label
62
Print a Network Configuration Label
If you are using a print server, you can print a network configuration label after the
print engine is connected to the network.
To print a network configuration label, complete these steps:
1. On the control panel, press SETUP/EXIT.
2. Press NEXT or PREVIOUS to scroll through the parameters until you reach
LIST NETWORK.
3. Press the right oval to confirm printing.
wired or wireless print server is active. If no wireless print server is installed, the wireless
portion of the label does not print.
Figure 20 • Sample Network Configuration Label
(with a Wireless Print Server installed)
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Configuration
Control Panel Parameters
63
Control Panel Parameters
Use the LCD on the control panel to view and adjust print engine settings.
How to View or Modify Parameters
While viewing parameters, press NEXT to continue to the next parameter, or press PREVIOUS
to return to the previous parameter in the cycle. When a parameter is changed, an asterisk (*)
appears in the upper left corner of the display to indicate that the value is different from the
one currently active in the print engine.
Note • Your label preparation software or the print engine driver may override adjustments
made through the control panel. Refer to the software or driver documentation for more
information.
Additional Parameters
Additional parameters appear in the following situations:
• When a wired print server is installed in the print engine. For more information, see the
appropriate manual: the ZebraNet 10/100 Print Server User and Reference Guide or the
PrintServer II User and Reference Guide.
• When a wireless print server is installed in the print engine. For more information, see the
ZebraNet Wireless User Guide
• When a Radio Frequency Identification (RFID) reader is installed. See the RFID
Programming Guide for more information.
came with your print engine.
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Standard Print Engine Parameters
entering Setup mode.
Table 7 • Print Engine Parameters (Page 1 of 25)
Parameter
Action/Explanation
Adjust Print Darkness
DARKNESS
-
+04.0
Darkness (burn duration) settings depend on a variety of factors, including
ribbon type, media type, and the condition of the printhead. You may adjust
the darkness for consistent high-quality printing.
+
Important • Set the darkness to the lowest setting that provides
good print quality. If the darkness is set too high, the ink may
smear,, the ribbon may burn through, or the printhead may wear
prematurely.
If printing is too light or if there are voids in printed areas, increase the
darkness. If printing is too dark or if there is spreading or bleeding of
printed areas, decrease the darkness.
you can see the results on labels that are currently printing. Darkness
settings also may be changed by the driver or software settings.
Default: +04.0
Range: 00.0 to +30.0
To change the value shown:
1. Press the right oval to increase darkness.
2. Press the left oval to decrease darkness.
Adjust Print Speed
PRINT SPEED
2 IPS
Adjusts the speed for printing a label (given in inches per second). Slower
print speeds typically yield better print quality. Print speed changes take
effect upon exiting Setup mode.
+
Range: 2 to 12 IPS for 203 dpi, 2 to 8 IPS for 300 dpi
To change the value shown:
1. Press the right oval to increase the value.
2. Press the left oval to decrease the value.
Adjust Slew Speed
Adjusts the speed for feeding a blank label (given in inches per second).
SLEW SPEED
6 IPS
+
Default: 6 IPS
Range: 1 to 12 IPS
To change the value shown:
1. Press the right oval to increase the value.
2. Press the left oval to decrease the value.
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Table 7 • Print Engine Parameters (Page 2 of 25)
Parameter
Action/Explanation
Adjust Backfeed Speed
If backfeed is on, adjusts the speed at which the label backs up before
printing (given in inches per second).
BACKFEED SPEED
2 IPS
+
Default: 2 IPS
Range: 1 to 12 IPS
To change the value shown:
1. Press the right oval to increase the value.
2. Press the left oval to decrease the value.
Adjust the Tear-Off Position
This parameter establishes the position of the media over the
tear-off/peel-off bar after printing.
TEAR OFF
-
+000
+
closer to the leading edge of the next label), and lower numbers move the
media in (the tear line moves closer to the edge of the label just printed).
Figure 21 • Tear-Off Position Adjustment
1
2
Media direction
Factory-set tear line location at position 00
1
2
Default: +0
Range: –120 to +120
To change the value shown:
1. Press the right oval to increase the value. Each press adjusts the tear-off
position by four dot rows.
2. Press the left oval to decrease the value. Each press adjusts the tear-off
position by four dot rows.
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Table 7 • Print Engine Parameters (Page 3 of 25)
Action/Explanation
Parameter
Select Print Mode
Print mode settings tell the print engine the method of media delivery that
you wish to use. Make sure that your print engine can support the selected
PRINT MODE
-APPLICATOR
+
option.
Default: APPLICATOR
Selections: TEAR-OFF, REWIND, APPLICATOR
To change the value shown:
1. Press the left or right oval to scroll through the options.
Set Media Type
MEDIA TYPE
-NON-CONTINUOUS +
This parameter tells the print engine the type of media that you are using
continuous media requires that you include a label length instruction in
your label format (^LLxxxxif you are using ZPL or ZPL II).
When non-continuous media is selected, the print engine feeds media to
calculate label length (the distance between two recognized registration
points of the inter-label gap, webbing, or alignment notch or hole).
Default: NON-CONTINUOUS
Selections: CONTINUOUS, NON-CONTINUOUS
To change the value shown:
1. Press the left or right oval to toggle between the options.
Select Print Method
PRINT METHOD
-THERMAL-TRANS. +
The print method parameter tells the print engine the method of printing
that you wish to use: direct thermal (no ribbon) or thermal transfer (using
thermal transfer media and ribbon).
Default: THERMAL TRANSFER
Selections: THERMAL TRANSFER, DIRECT THERMAL
Note • Selecting direct thermal when using thermal transfer media
and ribbon creates an error condition, but printing continues.
To change the value shown:
1. Press the left or right oval to toggle between the options.
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Table 7 • Print Engine Parameters (Page 4 of 25)
Parameter
Action/Explanation
Set Print Width
PRINT WIDTH
- 168 0/8 MM +
Determines the printable area across the width of the label given the
resolution of the print engine.
Default: 168 0/8 MM for 203 dpi print engines; 168 0/12 MM for 300 dpi
print engines
Note • Setting the width too narrow can result in portions of the
label not being printed on the media. Setting the width too wide
wastes formatting memory and can cause printing off the label and
on the platen roller. This setting can affect the horizontal position of
the label format if the image was inverted using the ^POIZPL II
command.
To change the value shown:
1. Press the left oval to move the cursor.
2. Press the right oval to increase the value of the digit.
To change the unit of measurement:
1. Press the left oval until the unit of measurement is active.
2. Press the right oval to toggle to a different unit of measure (mm,
inches, or dots).
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Table 7 • Print Engine Parameters (Page 5 of 25)
Action/Explanation
Parameter
Set Maximum Label Length
This parameter is used during the media portion of the calibration process.
MAXIMUM LENGTH
39.0IN
988MM
Always set maximum label length to a value that is at least 1.0 in.
to a smaller value than the label length, the print engine assumes that
continuous media is loaded, and the print engine cannot calibrate.
For example, if the label length is 5.0 inches (126 mm) including the
interlabel gap, set the parameter for 6.0 inches (152 mm). If the label length
is 7.5 inches (190 mm), set the parameter for 9.0 inches (229 mm).
Figure 22 • Label Length
2
}
3
1
Label length (including interlabel gap)
Interlabel gap
Set maximum label length to approximately
this value
1
2
3
Default: 39.0 inches (988 mm).
Range: Values are adjustable in one-inch (25.4 mm) increments.
To change the value shown:
1. Press the right oval to increase the value.
2. Press the left oval to decrease the value.
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Table 7 • Print Engine Parameters (Page 6 of 25)
Parameter
Action/Explanation
Set Early Warning for Media
When this parameter is enabled, the print engine provides warnings when
labels are running low.
EARLY WARNING
MEDIA DISABLED
Note • Update the number of labels per roll when beginning use of
the Early Warning System. The print engine does not make any
adjustments when power is turned off and on.
Default: MEDIA DISABLED
Selections: MEDIA DISABLED, MEDIA ENABLED
To change the Early Warning settings:
1. When the LCD displays EARLY WARNING MEDIA, press the left or
right oval to toggle between ENABLEDand DISABLED. (If you are
prompted for a password, enter your password using the instructions in
2. If you enable the Early Warning System, do the following:
a. Exit Setup mode and save changes to enable additional parameters.
b. Enter Setup mode again. The media and ribbon parameters
(LABELS PER ROLL, MEDIA REPLACED, RIBBON
LENGTH, and RIBBON REPLACED) appear.
c. Adjust the settings as necessary (descriptions of each of these
parameters follows).
Set Number of Labels Per Roll for Early Warning
This parameter appears only when Early Warning for Media is enabled.
This value should correspond to the number of labels per roll of the media
that you are using.
LABELS PER ROLL
-
0900
+
Default: 0900
Range: 100 to 9999
To change the value shown:
1. Press the left oval to move the cursor.
2. Press the right oval to increase the value of the digit.
Based on the number entered, when the print engine detects that less
than 15% of the labels remain, WARNING MEDIA LOWappears on
the LCD. If the alert function is enabled, the print engine generates an
alert. When the printhead is opened and then closed after a media
warning is received, the LCD prompts with MEDIA REPLACED?.
3. If you replaced the media, press the right oval to select YESto clear
the warning and reset the label counter. If you did not replace the
media, press the left oval to select NO.
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Table 7 • Print Engine Parameters (Page 7 of 25)
Action/Explanation
Parameter
Reset Media Counter for Early Warning
This parameter appears only when Early Warning for Media is enabled.
MEDIA REPLACED?
NO
YES
To reset the media counter:
1. Did you replace the media?
a. If you replaced the media, press the right oval to select YES.
b. If you did not replace the media, press the left oval to select NO.
Set Ribbon Length for Early Warning
This parameter appears only when Early Warning for Media is enabled and
the print engine is set for Thermal Transfer operation.
RIBBON LENGTH
- 450M 1476 FT +
Default: 450 M/1476 FT
Range: 100 M/328 FT to 450 M/1476 FT in 50 M increments
To change the value shown:
1. Press the left or right oval to set the value to match the length of the
ribbon that you are using.
Based on the number entered, when the print engine detects that less
than 15% of the ribbon remains, WARNING RIBBON LOWappears
on the LCD. If the alert function is enabled, the print engine generates
an alert. When the printhead is opened and then closed after a ribbon
warning is received, the LCD prompts with RIBBON REPLACED?.
Reset Ribbon Counter for Early Warning
This parameter appears only when Early Warning for Media is enabled and
the print engine is set for Thermal Transfer operation.
RIBBON REPLACED?
NO
YES
To reset the ribbon counter:
1. Did you replace the ribbon?
a. If you replaced the ribbon, press the right oval to select YES.
b. If you did not replace the ribbon, press the left oval to select NO.
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Table 7 • Print Engine Parameters (Page 8 of 25)
Parameter
Action/Explanation
Set Early Warning for Maintenance
When this parameter is enabled, the print engine provides warnings when
the printhead needs to be cleaned.
EARLY WARNING
MAINT. OFF
Note • If necessary, update the number of labels per roll when
beginning use of the Early Warning System for Maintenance. The
print engine does not make any adjustments when power is turned
off and on.
Default: MAINT. OFF
Selections: MAINT. OFF, MAINTENANCE ON
To change the Early Warning settings:
1. When the LCD displays EARLY WARNING MAINTENANCE, press
the left or right oval to toggle between OFFand ON. (If you are
prompted for a password, enter your password using the instructions in
2. Exit Setup mode and save changes to enable additional parameters
related to the early warning system.
3. Enter Setup mode again and go to the following parameters to enter the
printhead cleaning interval and the printhead life.
Set Printhead Cleaning Interval for Early Warning
This parameter appears only when Early Warning for Maintenance is
enabled. This value should correspond to the length of the media or ribbon
roll that you are using.
HEAD CLEANING
- 450M 1476 FT +
Default: 450 M/1476 FT
Range: 100 M/328 FT to 450 M/1476 FT in 50 M increments
To change the value shown:
1. Press the left or right oval to set the printhead cleaning interval to the
desired number of inches of media or ribbon.
When the printhead reaches the set length, WARNING CLEAN
PRINTHEADappears on the LCD. If the alert function is enabled, the
print engine generates an alert. When the printhead is opened and then
closed after a printhead cleaning warning is received, the LCD prompts
with HEAD CLEANED?.
Reset Printhead Cleaning Counter for Early Warning
This parameter appears only when Early Warning for Maintenance is
enabled.
HEAD CLEANED?
NO
YES
To reset the printhead cleaning counter:
1. Did you clean the printhead?
a. If you cleaned the printhead, press the right oval to select YES.
b. If you did not clean the printhead, press the left oval to select NO.
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Table 7 • Print Engine Parameters (Page 9 of 25)
Action/Explanation
Parameter
Set Printhead Life for Early Warning
This parameter appears only when Early Warning for Maintenance is
enabled. Set this value to the number of inches of media that the printhead
is expected to print.
HEAD LIFE
- 1000000 IN +
Default: 1,000,000 inches
Range: 100 to 1,000,000 inches
To change the value shown:
1. Press the left oval to move the cursor.
2. Press the right oval to increase the value of the digit.
When the printhead reaches the set length, WARNING REPLACE
HEADappears on the LCD. If the alert function is enabled, the
print engine generates an alert. When the printhead is opened and then
closed after a printhead life warning is received, the LCD prompts with
NEW PRINTHEAD?.
3. If you replaced the printhead, press the right oval to select YESto clear
the warning and reset the printhead life counter. If you did not replace
the printhead, press the left oval to select NO.
Reset Printhead Life Counter for Early Warning
This parameter appears only when Early Warning for Maintenance is
enabled.
NEW PRINTHEAD?
NO
YES
To reset the printhead life counter:
1. Did you replace the printhead?
a. If you replaced the printhead, press the right oval to select YES.
b. If you did not replace the printhead, press the left oval to select
NO.
List Fonts
LIST FONTS
This option prints a label that lists the available fonts in the print engine,
including standard print engine fonts plus any optional fonts. Fonts may be
stored in RAM, Flash memory, optional PCMCIA font cards, or
PRINT
®
CompactFlash cards.
To print a list of the available fonts:
1. Press the right oval to select PRINT.
List Bar Codes
LIST BAR CODES
PRINT
This option prints a label that lists the available bar codes in the
print engine. Bar codes may be stored in RAM, Flash memory, optional
PCMCIA cards, or Compact Flash cards.
To print a list of the available bar codes:
1. Press the right oval to select PRINT.
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Table 7 • Print Engine Parameters (Page 10 of 25)
Parameter
Action/Explanation
List Images
LIST IMAGES
This option prints a label that lists the available images stored in the
print engine’s RAM, Flash memory, optional memory card, PCMCIA
cards, or Compact Flash cards.
PRINT
To print a list of the available images:
1. Press the right oval to select PRINT.
List Formats
LIST FORMATS
LIST SETUP
LIST NETWORK
LIST ALL
This option prints a label that lists the available formats stored in the
print engine’s RAM, Flash memory, or optional memory card.
PRINT
PRINT
PRINT
PRINT
To print a list of the available formats:
1. Press the right oval to select PRINT.
List Setup
lists the current print engine configuration.
To print a configuration label:
1. Press the right oval to select PRINT.
List Network Settings
This option prints a network configuration label (see Figure 20
on page 62), which lists the settings for any print server that is installed.
To print a network configuration label:
1. Press the right oval to select PRINT.
List All
This option prints labels that list the available fonts, bar codes, images,
formats, and the current print engine and network configurations.
To print labels for all settings:
1. Press the right oval to select PRINT.
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Table 7 • Print Engine Parameters (Page 11 of 25)
Action/Explanation
Parameter
Format Memory Card
This option erases all previously stored information from the optional
PCMCIA card or Compact Flash card.
FORMAT CARD:
A:
B:
Caution • This option completely erases the selected card.
To format a memory card:
1. Press the left oval to select A:or the right oval to select B:.
If your print engine is set to require a password, you are prompted to
enter the password.
3. Press the appropriate button again to select the desired card.
The display shows ARE YOU SURE?.
4. Do you wish to continue?
• Press the left oval to select NOto cancel the request and return to
FORMAT CARDprompt.
• Press the right oval to select YESand begin initialization.
When initialization is complete, the print engine automatically exits
Setup mode, and the control panel displays PRINTER READY. If
you exit Setup mode while initialization is still in process, the control
panel display flashes between the phrases CHECKING B: MEMORY
and PRINTER IDLE.
Note • Depending on the amount of memory in the memory card,
initialization may take up to 5 minutes to complete.
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Table 7 • Print Engine Parameters (Page 12 of 25)
Parameter
Action/Explanation
Initialize Flash Memory
This option erases all previously stored information from Flash memory.
INIT FLASH MEM.
YES
Caution • This option completely erases the Flash memory.
To initialize Flash memory:
1. Press the right oval to select YES.
The display shows INITIALIZE FLASH?
3. Press the right oval to select YES.
The display shows ARE YOU SURE?.
4. Do you wish to continue?
• Press the left oval to select NOto cancel the request and return to the
INITIALIZE FLASHprompt.
• Press the right oval to select YESand begin initialization.
When initialization is complete, the print engine automatically exits
Setup mode, and the control panel displays PRINTER READY. If
you exit Setup mode while initialization is still in process, the control
panel display flashes between the phrases CHECKING E: MEMORY
and PRINTER IDLE.
Note • Depending on the amount of free FLASH memory,
initialization may take up to 1 minute to complete.
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Table 7 • Print Engine Parameters (Page 13 of 25)
Action/Explanation
Parameter
Print Sensor Profile
SENSOR PROFILE
A sensor profile shows sensor settings compared to actual sensor readings.
This label (which will extend across several actual labels or tags) can be
used to troubleshoot printing problems. To interpret the results of the
PRINT
Figure 23 • Sensor Profile
To print a sensor profile:
1. Press the right oval to start this standard calibration procedure and print
a media sensor profile.
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Table 7 • Print Engine Parameters (Page 14 of 25)
Parameter
Action/Explanation
Calibrate Media and Ribbon Sensor Sensitivity
Use this procedure to adjust sensitivity of media and ribbon sensors.
MEDIA AND RIBBON
CALIBRATE
Important • Follow this procedure exactly as presented. All of the
steps must be performed even if only one of the sensors requires
adjustment. You may press the left oval at any step in this procedure
to cancel the process.
To perform a media and ribbon sensor calibration:
1. Press the right oval to start the calibration procedure.
The LOAD BACKINGprompt displays.
2. Open the printhead.
3. Remove approximately 8 in. (203 mm) of labels from the backing, and
pull the media into the print engine so that only the backing is between
the media sensors.
4. Leave the printhead open.
5. Press the right oval PLUS (+) to continue.
The REMOVE RIBBONprompt displays.
6. Remove the ribbon (if used).
7. Close the printhead.
8. Press the right oval to continue.
The message CALIBRATING PLEASE WAITdisplays.
The print engine adjusts the scale (gain) of the signals that it receives
from the media and ribbon sensors based on the specific media and
ribbon combination being used. On the sensor profile, this essentially
corresponds to moving the peak of the graph up or down to optimize
the readings for your application.
When calibration is complete, RELOAD ALLdisplays.
9. Open the printhead and pull the media forward until a label is
positioned under the media sensor.
10. Reload the ribbon (if used).
11. Close the printhead.
12. Press the right oval to continue.
The print engine performs an auto-calibration. During this process, the
print engine checks the readings for the media and ribbon based on the
new scale established, determines the label length, and determines the
print mode. To see the new readings on the new scale, print a sensor
profile.
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Table 7 • Print Engine Parameters (Page 15 of 25)
Action/Explanation
Parameter
Set Parallel Communications
Select the communications port that matches the one being used by the host
computer.
PARALLEL COMM.
-BIDIRECTIONAL +
Default: BIDIRECTIONAL
Selections: BIDIRECTIONAL, UNIDIRECTIONAL
To change the value shown:
1. Press the left or right oval to scroll through the options.
Set Serial Communications
Select the communications port that matches the one being used by the host
computer. This setting applies only when the serial port is used.
SERIAL COMM
-RS232
+
Important • Do not change this parameter from the default. The
print engine supports only RS-232. This parameter will be
eliminated in a future version of the firmware.
Default: RS232
Selections: RS232, RS422/485, RS485 MULTIDROP
To change the value shown:
1. Press the left or right oval to scroll through the options.
Set Baud
BAUD
This setting applies only when the serial port is used. The baud setting of
the print engine must match the baud setting of the host computer for
accurate communications to take place. Select the value that matches the
one being used by the host computer.
-9600
+
Default: 9600
Selections: 110, 300, 600, 1200, 2400, 4800, 9600, 14400, 19200, 28800,
38400, 57600, 115200
To change the value shown:
1. Press the left or right oval to scroll through the options.
Set Data Bits
DATA BITS
- 8 BITS
This setting applies only when the serial port is used. The data bits of the
print engine must match the data bits of the host computer for accurate
communications to take place. Set the data bits to match the setting being
used by the host computer.
Note • Code Page 850 requires the data bits to be set to 8 bits. See
the ZPL II Programming Guide for more information.
Default: 8 BITS
Selections: 7 BITS, 8 BITS
To change the value shown:
1. Press the left or right oval to toggle between the options.
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Table 7 • Print Engine Parameters (Page 16 of 25)
Parameter
Action/Explanation
Set Parity
PARITY
This setting applies only when the serial port is used. The parity of the
print engine must match the parity of the host computer for accurate
communications to take place. Select the parity that matches the one being
used by the host computer.
-
NONE
+
+
+
Default: NONE
Selections: EVEN, ODD, NONE
To change the value shown:
1. Press the left or right oval to scroll through the options.
Set Host Handshake
HOST HANDSHAKE
XON/XOFF
This setting applies only when the serial port is used. The handshake
protocol of the print engine must match the handshake protocol of the host
computer for communication to take place. Select the handshake protocol
that matches the one being used by the host computer.
-
Default: XON/XOFF
Selections: XON/XOFF, DTR/DSR, RTS/CTS
To change the value shown:
1. Press the left or right oval to scroll through the options.
Set Protocol
PROTOCOL
-
Protocol is a type of error checking system. Depending on the selection, an
indicator may be sent from the print engine to the host computer signifying
that data has been received. Select the protocol that is requested by the host
computer. Further details on protocol can be found in the ZPL II
Programming Guide.
NONE
Default: NONE
Selections: NONE, ZEBRA, ACK_NAK
Note • ZEBRAis the same as ACK_NAK, except that ZEBRA
response messages are sequenced. If ZEBRAis selected, the
print engine must use DTR/DSRfor host handshake protocol.
To change the value shown:
1. Press the left or right oval to scroll through the options.
Set Network ID
NETWORK ID
Network ID is used to assign a unique number to a print engine. This gives
the host computer the means to address a specific print engine. This does
not affect TCP/IP or IPX networks.
-
000
+
Default: 000
Range: 000 to 999
To change the value shown:
1. Press the left oval to move to the next digit position.
2. Press the right oval to increase the value of the digit.
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Table 7 • Print Engine Parameters (Page 17 of 25)
Action/Explanation
Parameter
Set Communications Mode
The communication diagnostics mode is a troubleshooting tool for
checking the interconnection between the print engine and the host
COMMUNICATIONS
- NORMAL MODE
+
Default: NORMAL MODE
Selections: NORMAL MODE, DIAGNOSTICS
To select communication diagnostics mode:
1. Press the left or right oval to toggle between the options.
Set Control Prefix Character
The print engine looks for this two-digit hex character to indicate the start
of a ZPL/ZPL II control instruction. The “H” that is displayed indicates
CONTROL PREFIX
-
< >7EH
+
Hexadecimal and is not part of the value.
Note • Do not use the same hex value for the control, format, and
delimiter character. The print engine must see different characters
to work properly.
Default: 7E (tilde—displayed as a black square)
Range: 00 to FF
To change the value shown:
1. Press the left oval to move to the next digit position.
2. Press the right oval to increase the value of the digit.
Set Format Prefix Character
The format prefix is a two-digit hex value used as a parameter place marker
in ZPL/ZPL II format instructions. The “H” that is displayed indicates
FORMAT PREFIX
<^>5EH
-
+
Hexadecimal and is not part of the value. The print engine looks for this
hex character to indicate the start of a ZPL/ZPL II format instruction. See
the ZPL II Programming Guide for more information.
Note • Do not use the same hex value for the control, format, and
delimiter character. The print engine must see different characters
to work properly.
Default: 5E (caret)
Range: 00 to FF
To change the value shown:
1. Press the left oval to move to the next digit position.
2. Press the right oval to increase the value of the digit.
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Table 7 • Print Engine Parameters (Page 18 of 25)
Parameter
Action/Explanation
Set Delimiter Character
DELIMITER CHAR
The delimiter character is a two-digit hex value used as a parameter place
marker in ZPL/ZPL II format instructions. See the ZPL II Programming
Guide for more information.
-
<,>2CH
+
Note • Do not use the same hex value for the control, format, and
delimiter character. The print engine must see different characters
to work properly.
Default: 2C (comma)
Range: 00 to FF
To change the value shown:
1. Press the left oval to move to the next digit position.
2. Press the right oval to increase the value of the digit.
Select ZPL Mode
ZPL MODE
The print engine remains in the selected mode until it is changed by this
parameter or by using a ZPL/ZPL II command. The print engine accepts
label formats written in either ZPL or ZPL II, eliminating the need to
rewrite any ZPL formats that already exist. See the ZPL II Programming
Guide for more information on the differences between ZPL and ZPL II.
-
ZPL II
+
Default: ZPL II
Selections: ZPL II, ZPL
To change the value shown:
1. Press the left or right oval to toggle between the options.
Select Media Power-Up Option
This parameter sets the action of the media when you turn on the
print engine.
MEDIA POWER UP
- CALIBRATION+
Default: CALIBRATION
Selections: FEED, CALIBRATION, LENGTH, SHORT CAL, and NO
MOTION
• Feed—feeds the labels to the first registration point.
• Calibration—determines the length of the label and adjusts the
sensor settings.
• Length—In continuous mode, feeds the last stored label length. In
noncontinuous mode, calibrates based on the maximum label length
• Short Cal—calibrates label length using the current sensor settings.
• No Motion—the media does not move. You must press FEED to
cause the print engine to resynch to the start of the next label.
To change the value shown:
1. Press the left or right oval to scroll through the options.
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Control Panel Parameters
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Table 7 • Print Engine Parameters (Page 19 of 25)
Action/Explanation
Parameter
Select Head Close Option
This parameter sets the action of the media when you close the printhead.
HEAD CLOSE
- CALIBRATION+
Default: CALIBRATION
Selections: FEED, CALIBRATION, LENGTH, SHORT CAL, and NO
MOTION
• Feed—feeds the labels to the first registration point.
• Calibration—determines the length of the label and adjusts the
sensor settings.
• Length—In continuous mode, feeds the last stored label length. In
noncontinuous mode, calibrates based on the maximum label length
• Short Cal—calibrates label length using the current sensor settings.
• No Motion—the media does not move. You must press FEED to
cause the print engine to resynch to the start of the next label.
To change the value shown:
1. Press the left or right oval to scroll through the options.
Select Backfeed Sequence
This parameter establishes when label backfeed occurs after a label is
removed in applicator mode. It has no effect in Rewind mode. This setting
BACKFEED
-
BEFORE
+
is superseded by ~JSwhen received as part of a label format. See the ZPL
II Programming Guide for more information.
Default: BEFORE for non-RFID print engine, AFTER for print engine
with RFID reader installed
Selections: DEFAULT, AFTER, BEFORE, OFF
To change the value shown:
1. Press the left or right oval to scroll through the options.
Adjust Label Top Position
This parameter adjusts the print position vertically on the label. Positive
numbers adjust the label top position farther down the label (away from the
LABEL TOP +000
-
+
printhead); negative numbers adjust the position up the label (toward the
printhead). The displayed value represents dots.
Default: +000
Range: –120 to +120 dots
To change the value shown:
1. Press the right oval to increase the value.
2. Press the left oval to decrease the value.
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Control Panel Parameters
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Table 7 • Print Engine Parameters (Page 20 of 25)
Parameter
Action/Explanation
Adjust Left Position
LEFT POSITION
This parameter establishes how far from the left edge of a label the format
begins to print by adjusting horizontal positioning on the label. Positive
numbers adjust the printing away from the main frame by the number of
dots selected; negative numbers shift printing toward the main frame. The
displayed value represents dots.
-
±0000
+
Default: 0000
Range: –9999 to +9999 dots
To change the value shown:
1. Press the left oval to move the cursor.
2. Press the right oval to change between +/- and to increase the value of
the digit.
3. For a negative value, enter the value before changing to the minus sign.
Set the Printhead Resistor Value
HEAD RESISTOR
Caution • This parameter should be changed only by qualified service
personnel. Do not set the value higher than that shown on the printhead.
Setting a higher value may damage the printhead.
-
0500 OHMS
+
This value is preset at the factory to match the resistance value of the
printhead. It does not need to be changed unless the printhead or the main
logic board is replaced.
Initial Value: Factory-set to match the printhead shipped with your
print engine.
Default Value: 0500
Range: 0500 to 2000
To set the printhead resistor value:
1. Before replacing the printhead, look for the label that shows the
resistance value ( value) of the new printhead. Make note of this
setting before installing the new printhead.
2. Press the left oval to move to the next digit position.
3. Press the right oval to increase the value of the digit.
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Control Panel Parameters
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Table 7 • Print Engine Parameters (Page 21 of 25)
Parameter
Action/Explanation
Set Applicator Port Mode
Determines the action of the applicator port.
APPLICATOR PORT
-
OFF
+
Note • Set this value as suggested by the applicator manufacturer.
Default: OFF
Selections: OFF, MODE 1, MODE 2, MODE 3, MODE 4
• OFF: The applicator port is off.
• MODE 1: Asserts the ~END_PRINT signal low while the
print engine is moving the label forward.
• MODE 2: Asserts the ~END_PRINT signal high while the
print engine is moving the label forward.
• MODE 3: Asserts the ~END_PRINT signal low for 20 milliseconds
when a label has been completed and positioned. Not asserted during
continuous printing modes.
• MODE 4: Asserts the ~END_PRINT signal high for 20 milliseconds
when a label has been completed and positioned. Not asserted during
continuous printing modes.
To change the value shown:
1. Press the left or right oval to scroll through the options.
Set Applicator Error Signal When Print Engine Pauses
When this option is enabled and the print engine is paused, the print engine
sets the applicator error state.
ERROR ON PAUSE
- ENABLED
+
Default: ENABLED
Selections: ENABLED, DISABLED
To change the value shown:
1. Press the left or right oval to toggle between the options.
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Control Panel Parameters
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Table 7 • Print Engine Parameters (Page 22 of 25)
Parameter
Action/Explanation
Select Start Print Signal
START PRINT SIG
- PULSE MODE
This parameter determines how the print engine reacts to the Start Print
Signal input on pin 3 of the applicator interface connector at the rear of the
print engine.
+
Caution • Start Print Signal is set by the applicator manufacturer and
should not be changed unless the factory defaults have been reloaded.
Please make a note of it. While other choices are valid, the print engine
must be returned to its designated setting for it to work properly.
Default: PULSE MODE
Selections: PULSE MODE, LEVEL MODE
• PULSE MODE—Labels print when the signal transitions from
HIGH to LOW.
• LEVEL MODE—Labels print as long as the signal is asserted LOW.
To change the value shown:
1. Press the left or right oval to toggle between the options.
Select Resynch Mode
This parameter determines how the print engine reacts if the label
synchronization is lost and the label top is not where expected.
RESYNCH MODE
-
FEED MODE
+
Default: FEED MODE
Selections: FEED MODE, ERROR MODE
• FEED MODE—If the label top is not where expected, the print engine
feeds a blank label to find the label top position.
• ERROR MODE—If the label top is not where expected, the
print engine stops, enters Pause mode, displays the message Error
Condition Feed Label, flashes the ERROR light, and asserts the
Service Required signal (pin 10 on the Applicator Interface Connector).
To resynch the media to the top of the label in Error mode, press
PAUSE to exit Pause mode. The ERROR light stops flashing, and the
Service Required signal is deactivated. The action of the print engine is
To change the value shown:
1. Press the left or right oval to toggle between the options.
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Control Panel Parameters
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Table 7 • Print Engine Parameters (Page 23 of 25)
Action/Explanation
Parameter
Set Ribbon Low Mode
When the Ribbon Low feature is off, the output signal (Pin 9) does not
function, the LOW RIBBONwarning is not displayed, and the print engine
RIBBON LOW MODE
-
25M
+
continues to print until it runs out of ribbon.
When the Ribbon Low feature is set to any of the lengths, output signal
(Pin 9) on the applicator port is functional. When the amount of ribbon on
the supply spindle reaches the specific length, the output signal asserts to
provide a RIBBON LOWwarning. For print engines with the RIBBON
LOW OUTPUTparameter, set the output signal to assert HIGH or LOW.
For print engines without this parameter, the signal asserts HIGH.
Default: 25M
Selections: OFF, 25M, 50M, 75M, 100M
To change the value shown:
1. Press the left or right oval to scroll through the options.
Set Ribbon Low Output
RIB LOW OUTPUT
- ACTIVE HIGH +
Note • This parameter is not available on older 110PAX4 firmware
and will be added to a future release of the R110PAX4. Check for
When the Ribbon Low feature is on, this parameter determines if the output
signal on Pin 9 is HIGH or LOW.
Default: ACTIVE HIGH
Selections: ACTIVE HIGH, ACTIVE LOW
Set Reprint Mode
REPRINT MODE
DISABLED
When the Reprint feature is enabled, the reprint input signal (Pin 6) on the
applicator port is functional. When the input signal is asserted, the last label
printed is printed again. (This includes non-printing labels.) When the
Reprint feature is disabled, the reprint input signal is ignored.
-
+
Note • The ^SPZPL command is ignored when the Reprint feature
is enabled. When the Reprint feature is disabled, the^SPcommand
can be used. In addition, when a received label format is canceled
prior to printing, the reprint function for the previous label is also
canceled. Refer to the ZPL II Programming Guide for additional
information.
Default: DISABLED
Range: ENABLED, DISABLED
To change the value shown:
1. Press the left or right oval to toggle between the options.
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Control Panel Parameters
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Table 7 • Print Engine Parameters (Page 24 of 25)
Action/Explanation
Parameter
These parameters are automatically set during the calibration procedure
and should be changed only by a qualified service technician. Refer to the
ZPL II Programming Guide for information on these parameters.
WEB S.
-
073
075
071
+
+
To skip these parameters:
MEDIA S.
-
1. Press NEXT/SAVE repeatedly.
RIBBON S.
-
+
+
+
+
+
+
MARK S.
-
000
MARK MED S. 000
-
MEDIA LED 082
-
RIBBON LED 008
-
MARK LED
-
005
Adjust LCD Display
This parameter allows you to adjust the brightness of your LCD if it is
difficult to read.
LCD ADJUST +10
-
+
Default: 10
Range: 00 to 19
To change the value shown:
1. Press the right oval to increase the value (increase brightness).
2. Press the left oval to decrease the value (reduce brightness).
Select Format Convert
Selects the bitmap scaling factor. The first number is the original dots per
inch (dpi) value; the second, the dpi to which you would like to scale.
FORMAT CONVERT
- NONE
+
Default: NONE
Selections: NONE, 150 300, 150 600, 200 600, 300 600
To change the value shown:
1. Press the left or right oval to scroll through the options.
Set RTS Take-Up Dancer Arm Calibration Value
RTS TAKEUP ARM
XXX
This parameter is used as a diagnostic tool to monitor the voltage supplied
to the Ribbon Tensioning System Take-Up Dancer Arm. Refer to the
Maintenance Manual for information.
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Control Panel Parameters
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Table 7 • Print Engine Parameters (Page 25 of 25)
Action/Explanation
Parameter
Set RTS Supply Dancer Arm Calibration Value
RTS SUPPLY ARM
XXX
This parameter is used as a diagnostic tool to monitor the voltage supplied
to the Ribbon Tensioning System Supply Dancer Arm. Refer to the
Maintenance Manual for information.
Select Idle Display
This parameter selects the LCD options for the real-time clock.
IDLE DISPLAY
- FW VERSION
+
Note • If the default value is not selected, pressing the left or right
oval briefly displays the firmware version of the print engine.
Default: FIRMWARE VERSION
Selections: MM/DD/YY (24 HOUR), MM/DD/YY (12 HOUR),
DD/MM/YY (24 HOUR), DD/MM/YY (12 HOUR), FW VERSION
To change the value shown:
1. Press the left or right oval to scroll through the options.
Set Real-Time Clock (RTC) Date
This parameter allows you to set the date following the convention selected
in IDLE DISPLAY.
RTC DATE
- 01/31/01
+
To change the value shown:
1. Press the left oval to move to the next digit position.
2. Press the right oval to change the value of the digit.
Set RTC Time
RTC TIME
- 14:55
This parameter allows you to set the time following the convention selected
in IDLE DISPLAY.
+
To change the value shown:
1. Press the left oval to move to the next digit position.
2. Press the right oval to change the value of the digit.
Select the Display Language
This parameter changes the language displayed on the LCD.
LANGUAGE
-
ENGLISH
+
Default: ENGLISH
Selections: ENGLISH, SPANISH, FRENCH, GERMAN, ITALIAN,
NORWEGIAN, PORTUGUESE, SWEDISH, DANISH, SPANISH 2,
DUTCH, FINNISH, JAPAN
To change the value shown:
1. Press the left or right oval to scroll through the options.
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5
Routine Maintenance
This chapter provides routine cleaning and maintenance procedures.
Contents
Lubrication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Cleaning Schedule. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Clean the Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Clean the Media Compartment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Clean the Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Clean the Printhead and Platen Roller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Toggle Positioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Printhead Pressure Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Power Fuse Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
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Lubrication
90
Lubrication
Caution • This print engine does not require lubrication. Applying lubricants may damage
your print engine’s finish and decrease the performance of its electromechanical parts.
Cleaning Schedule
Cleaning your print engine regularly maintains print quality and may extend the life of the
pages for specific procedures.
Caution • Use only the cleaning agents indicated. Zebra is not responsible for damage
caused by any other fluids being used on this print engine.
Table 8 • Recommended Print Engine Cleaning Schedule
Area
Method
Solvent*
Solvent*
Air blow
Air blow
Solvent*
Air blow
Air blow
Solvent*
Air blow
Interval
Printhead
Perform these procedures at the following times:
• When CLEAN HEAD NOWappears.
Platen roller
• Direct Thermal Print Mode: After every roll of labels
Transmissive media sensor
Reflective media sensor
Media path
or 500 ft (150 m) of fanfold labels.
• Thermal Transfer Print Mode: After every roll
(1500 ft or 450 m) of ribbon.
Ribbon sensor
Door-open sensors
Tear-off/peel-off bar
Monthly and as needed
Clear plastic antenna cover
(RFID print engines)
* Use Preventative Maintenance kit (part number 47362) or a solution of 90% isopropyl alcohol and
10% deionized water.
Clean the Exterior
Clean the outside surfaces of the print engine with a lint-free cloth. Use a mild detergent
solution or desktop cleaner sparingly, as needed.
Caution • Do not use harsh or abrasive cleaning agents or solvents.
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Routine Maintenance
Clean the Media Compartment
91
Clean the Media Compartment
Remove any accumulated dirt and lint from the interior of the print engine using a soft bristle
brush and/or vacuum cleaner. This area should be inspected every time a new ribbon is loaded.
Clean the Sensors
To ensure proper operation of the print engine, all sensors should be cleaned on a regular basis.
The sensors are shown in the following:
Figure 24 • Media Sensor Locations (Right-Hand Unit Shown)
1
2
3
Upper transmissive media sensor
Reflective media sensor
Lower transmissive media sensor
1
2
3
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Clean the Sensors
92
Figure 25 • Door-Open Sensor Location (Right-Hand Unit Shown)
1
Door-open sensor
1
Figure 26 • Ribbon Sensor Location (Right-Hand Unit Shown)
2
1
Ribbon sensor reflector
Ribbon sensor
1
2
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Routine Maintenance
Clean the Printhead and Platen Roller
93
Clean the Printhead and Platen Roller
the printhead more often if you see inconsistent print quality, such as voids or light print. Clean
the platen roller if you see media movement problems.
To clean the printhead and platen roller, complete these steps:
Caution • Observe proper electrostatic safety precautions when handling any
static-sensitive components such as circuit boards and printheads.
1. Turn Off (O) the print engine.
2.
Caution • The printhead may be hot and could cause severe burns. Allow the
printhead to cool.
Open the printhead assembly by unlatching the printhead latch (1) from the
locking pin (2).
1
2
3. Remove the media and ribbon from the print engine.
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Clean the Printhead and Platen Roller
94
4. Using Preventative Maintenance kit (part number 47362) or a solution of 90% isopropyl
alcohol and 10% deionized water on a cotton swab, wipe the print elements from end to
end. Allow the solvent to evaporate.
1
2
3
Printhead elements (gray strip)
Cotton swab
Platen Roller
1
2
3
5. Use a lint-free cloth moistened with alcohol to clean the platen roller and other rollers.
Rotate the rollers while cleaning.
6. Reload the ribbon and media (if used).
7. Turn On (I) the print engine.
Note • If print quality does not improve after you perform this procedure, clean the printhead
with Save-a-Printhead cleaning film. Call your authorized Zebra distributor for more
information.
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Routine Maintenance
95
Toggle Positioning
Toggle Positioning
Proper toggle positioning is important for proper print quality. The toggle should be positioned
approximately midway across the width of the media.
Caution • Observe proper electrostatic safety precautions when handling any
static-sensitive components such as circuit boards and printheads.
To adjust the toggle, complete these steps:
1. Print some labels at 2.4 in.(61 mm) per second by running the PAUSE Self Test (see
2. While printing labels, use the control panel to lower the darkness setting until the labels
3.
Caution • The printhead may be hot and could cause severe burns. Allow the
printhead to cool.
Loosen the locking nut at the top of the toggle assembly.
4. Position the toggle over the center of the labels.
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Toggle Positioning
96
5. Tighten the locking nut.
6. Print additional labels at 2.4 in.(61 mm) per second by again running the PAUSE Self
Test. (Press and hold PAUSE while turning on (I) the printer.)
7. Do both sides of the label print at the same level of gray?
If…
Then…
Yes
The toggles are positioned correctly. Increase the darkness setting to the
optimum level for the media being used.
No
a. Readjust the position of the toggle or toggles toward the side that printed
lighter.
b. Print additional labels at 2.4 in.(61 mm) per second by again running the
PAUSE Self Test. (Press and hold PAUSE while turning on (I) the printer.)
c. Repeat this step until both sides of the label print at the same level of gray.
d. Increase the darkness setting to the optimum level for the media being
used.
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Routine Maintenance
Printhead Pressure Adjustment
97
Printhead Pressure Adjustment
Before adjusting the printhead pressure, check that the toggles are positioned correctly. See
Printhead life and drive system life (belts and bearings) can be maximized by using the lowest
pressure that produces the desired print quality without allowing the ribbon or media to
slip.You may need to adjust the printhead pressure in the following instances:
• if there is noticeable bleed or swelling in the printed image (too much pressure)
• if there are voids (too little pressure)
• if the darkness setting (burn duration) is set properly, but printing is too light (too little
pressure)
• if the ribbon slips (too little pressure)
Caution • Observe proper electrostatic safety precautions when handling any
static-sensitive components such as circuit boards and printheads.
To adjust printhead pressure, complete these steps:
test labels.
appropriately for your media and ribbon.
3.
Caution • The printhead may be hot and could cause severe burns. Allow the
printhead to cool.
As a starting point for adjustment, set the position of the adjusting nut (1) and the
locking nut (2) so that when the locking nut is tightened, it is approximately 7/16 in.
(11 mm) from the yoke (3).
3
2
7/16 inch
(11 mm)
1
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Printhead Pressure Adjustment
98
4. Loosen the locking nut on the toggle assembly.
5. Move the adjusting nut until the print quality is acceptable. Use the lowest pressure that
provides the desired print quality.
•
•
To increase printhead pressure, move the adjusting nut downward.
To decrease printhead pressure, move the adjusting nut upward.
6. To lock the toggle pressure, tighten the locking nut against the adjusting nut.
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Routine Maintenance
Power Fuse Replacement
99
Power Fuse Replacement
The print engine uses a metric-style fuse (5 × 20 mm IEC) rated for 5 Amps at 250 Volts that
bears the certification mark of a known international safety organization (see Figure 11
on page 34). The power entry module comes with two approved fuses in the fuse holder: one is
in-circuit, and the other is a spare.
Caution • Turn Off (O) the print engine and disconnect it from the power source before
performing the following maintenance.
To replace a fuse, complete these steps:
1. Turn Off (O) the print engine and unplug the power cord from the back of the print engine.
2. Using a small-blade screwdriver, remove the fuse holder from the power entry module at
the rear of the print engine.
3. Carefully remove the fuse from the in-circuit location.
4. To remove the spare fuse, gently push the point of a pencil or the end of a paperclip
through one of the two holes in the fuse holder. Repeat through the other hole.
5. Insert the spare fuse in the in-circuit location.
6. Place a new fuse in the spare fuse location.
7. Reinstall the fuse holder into the power entry module at the rear of the print engine.
8. Reconnect the power cord, and then turn On (I) the print engine.
The print engine should be ready for operation and the POWER light should be on. If
power is not restored, an internal component failure may have occurred, and the
print engine may require servicing.
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Routine Maintenance
Power Fuse Replacement
100
Notes • ___________________________________________________________________
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6
Troubleshooting
This section provides information about errors that you might need to troubleshoot. Assorted
diagnostic tests are included.
Contents
Troubleshooting Checklists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
LCD Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Memory Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Communications Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Ribbon Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
RFID Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Miscellaneous Print Engine Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Print Engine Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Power-On Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
CANCEL Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
PAUSE Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
FEED Self Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
FEED and PAUSE Self Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Communications Diagnostics Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Sensor Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
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102
Troubleshooting Checklists
Troubleshooting Checklists
If an error condition exists with the print engine, review this checklist:
If the labels are not printing or advancing correctly, review this checklist:
for more information.
on page 77 for more information.
If none of the above suggestions correct the problem, review this checklist:
the results to help identify the problem.
information.
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LCD Error Messages
LCD Error Messages
causes, and the recommended solutions.
Table 9 • LCD Error Messages
LCD Display/
Print Engine Condition
Possible Cause
Recommended Solution
In thermal transfer mode, ribbon is Load ribbon correctly.
not loaded or incorrectly loaded.
ERROR CONDITION
RIBBON OUT
In thermal transfer mode, the
ribbon sensor is not detecting
ribbon.
1. Load ribbon correctly.
2. Calibrate the sensors. See
The print engine stops; the
RIBBON light is on; the
ERROR light flashes.
In thermal transfer mode, media is 1. Load media correctly.
blocking the ribbon sensor.
2. Calibrate the sensors. See
In thermal transfer mode, the
print engine did not detect the
ribbon even though it is loaded
correctly.
ribbon out threshold (1) is likely
too high, above the black area that
indicates where the ribbon is
detected (2).
1
2
2. Calibrate the sensors or load
print engine defaults. See
If you are using direct thermal
Set the print engine for Direct Thermal
media, the print engine is waiting
mode. See Select Print Method
incorrectly set for thermal transfer
mode.
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LCD Error Messages
Table 9 • LCD Error Messages (Continued)
LCD Display/
Print Engine Condition
Possible Cause
Recommended Solution
Ribbon is loaded, but the
print engine is set for direct
thermal mode.
Ribbon is not required with direct
thermal media. If you are using direct
thermal media, remove the ribbon. This
error message will not affect printing.
WARNING
RIBBON IN
The RIBBON light is on; the
ERROR light flashes.
If you are using thermal transfer media,
which requires ribbon, set the
print engine for Thermal Transfer
mode. See Select Print Method
The media is not loaded or is
loaded incorrectly.
Load media correctly.
ERROR CONDITION
PAPER OUT
Misaligned media sensor.
Check position of the media sensor.
The print engine stops; the
MEDIA light is on; the
ERROR light flashes.
The print engine is set for
noncontinuous media, but
continuous media is loaded.
Install proper media type, or reset
print engine for current media type and
perform calibration.
The printhead is not fully closed.
Close printhead completely.
Call a service technician.
ERROR CONDITION
HEAD OPEN
The head open sensor is not
working properly.
The print engine stops; the
ERROR light flashes.
The printhead has a faulty
thermistor.
Call a service technician.
THERMISTOR
FAULT
The ERROR light flashes.
Caution • An improperly connected printhead data or power cable
can cause these error messages. The printhead may be hot
enough to cause severe burns. Allow the printhead to cool.
WARNING
HEAD COLD
The printhead data cable is not
properly connected.
Caution • Turn off (O) the print engine
before performing this procedure.
Failure to do so can damage the
printhead.
THERMISTOR
FAULT
1. Turn off (O) the print engine.
ERROR CONDITION
HEAD ELEMENT BAD
2. Disconnect and reconnect the data
cable to the printhead.
3. Ensure that the cable connector is
fully inserted into the printhead
connector.
The print engine stops; the
ERROR light is on; the
print engine cycles through
these three messages.
4. Turn on (I) the print engine.
The printhead has a faulty
thermistor.
Call a service technician.
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LCD Error Messages
Table 9 • LCD Error Messages (Continued)
Possible Cause Recommended Solution
LCD Display/
Print Engine Condition
Caution • An improperly connected printhead data or power cable
can cause this error message. The printhead may be hot enough to
cause severe burns. Allow the printhead to cool.
WARNING
HEAD COLD
The printhead temperature is
approaching its lower operating
limit.
Continue printing while the printhead
reaches the correct operating
temperature. If the error remains, the
environment may be too cold for
proper printing. Relocate the
The print engine prints while
the ERROR light flashes.
print engine to a warmer area.
The printhead data cable is not
properly connected.
Caution • Turn off (O) the print engine
before performing this procedure.
Failure to do so can damage the
printhead.
1. Turn off (O) the print engine.
2. Disconnect and reconnect the data
cable to the printhead.
3. Ensure that the cable connector is
fully inserted into the printhead
connector.
4. Turn on (I) the print engine.
The printhead has a faulty
thermistor.
Call a service technician.
Caution • The printhead may be hot enough to cause severe
burns. Allow the printhead to cool.
WARNING
HEAD TOO HOT
The printhead is over temperature. Allow the print engine to cool. Printing
automatically resumes when the
The print engine stops; the
ERROR light flashes.
printhead elements cool to an
acceptable operating temperature.
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LCD Error Messages
Table 9 • LCD Error Messages (Continued)
LCD Display/
Print Engine Condition
Possible Cause
Recommended Solution
The print engine is defragmenting
memory.
Caution • Do NOT turn off the
print engine power during
defragmenting. Doing so can damage
the print engine.
DEFRAGMENTING
The print engine stops.
Allow the print engine to finish
defragmenting. If you get this error
message frequently, check your label
formats. Formats that write to and erase
memory frequently may cause the
printer to defragment often. Using
properly coded label formats usually
minimizes the need for defragmenting.
If this error message does not go away,
contact Technical Support. The
print engine requires service.
There is not enough memory to
perform the function specified on
the second line of the error
message.
Free up some of the print engine’s
memory by adjusting the label format
or print engine parameters. One way to
free up memory is to adjust the print
width to the actual width of the label
instead of leaving the print width set to
the default. See Set Print Width
OUT OF MEMORY
(function)
Ensure that the device, such as FLASH
memory or PCMCIA card, is installed
and not write protected or full.
Ensure that the data is not directed to a
device that is not installed or is
unavailable.
Refer to the Maintenance Manual for
more information about the specified
function.
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Memory Errors
Memory Errors
perform the function shown on the second line of the LCD.
Table 10 • Memory Errors
Problem/LCD Display
Possible Cause
Recommended Solution
Creating Bitmap
You may do any of the following:
OUT OF MEMORY
CREATING BITMAP
The bitmap size (label
length/width) does not fit in
available memory.
• Press PAUSE. Send a ~HM ZPL
command to the print engine to display
the amount of free memory. Then
redesign the graphic/format to fit
available memory, or remove items from
memory to create more space.
Storing Bitmap
OUT OF MEMORY
STORING BITMAP
Not enough memory is
available to store the bitmap
created.
• Press PAUSE to skip the formatting step
in process and proceed to the next step.
With the print engine paused, press
CANCEL.
Building Format
Label is too complex.
OUT OF MEMORY
BUILDING FORMAT
The print engine skips the current label
formatting process and goes to the next
label.
Storing Format
Format is too large to fit in
available memory.
OUT OF MEMORY
STORING FORMAT
• Turn the print engine off (O) and then on
(I) to clear the print engine’s memory.
Storing Graphic
The graphic image is too large
to fit in available memory.
OUT OF MEMORY
STORING GRAPHIC
Storing Font
Not enough memory available
to store the font.
OUT OF MEMORY
STORING FONT
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Print Quality Problems
Print Quality Problems
Table 11 identifies problems with print quality, the possible causes, and the recommended
solutions.
Table 11 • Print Quality Problems
Problem
Possible Cause
Recommended Solution
General print quality The print engine is set at the
For optimal print quality, set the print speed to
the lowest possible setting for your application
via control panel, the driver, or the software. See
issues
incorrect print speed.
You are using an incorrect
combination of labels and
ribbon for your application.
1. Switch to a different type of media or ribbon
to try to find a compatible combination.
2. If necessary, consult your authorized Zebra
reseller or distributor for information and
advice.
The print engine is set at an
incorrect darkness level.
For optimal print quality, set the darkness to the
lowest possible setting for your application via
the control panel, the driver, or the software. See
to determine the ideal darkness setting.
The printhead is dirty.
Clean the printhead. See Clean the Printhead
Incorrect or uneven printhead
pressure.
Set the printhead pressure to the minimum
needed for good print quality. See Printhead
The printhead is improperly
balanced.
Call a service technician.
Long tracks of
missing print on
several labels
Print element damaged.
Call a service technician.
Wrinkled ribbon.
See wrinkled ribbon causes and solutions in this
table.
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Print Quality Problems
Table 11 • Print Quality Problems (Continued)
Problem
Possible Cause
Recommended Solution
Wrinkled ribbon
Ribbon was fed through the
ribbon system incorrectly.
Load the ribbon correctly. See Load Ribbon
Incorrect burn temperature.
Set the darkness to the lowest possible setting for
good print quality. See Adjust Print Darkness
Incorrect or uneven printhead
pressure.
Set the printhead pressure to the minimum
needed for good print quality. See Printhead
Media not feeding properly;
“walking” from side to side.
Make sure that media is snug by adjusting the
media guide, or call a service technician.
The strip plate needs adjusting. Call a service technician.
The printhead needs vertical
adjustment.
Call a service technician.
Call a service technician.
The printhead is improperly
balanced.
The printhead and platen roller Call a service technician.
need to be realigned.
Fine, angular gray
lines on blank labels
Wrinkled ribbon.
See wrinkled ribbon causes and solutions in this
table.
The image prints on
the platen roller
instead of on the
label.
Incorrect print width.
If you are using a label that is narrower than the
maximum width (based on dpi) with a right-hand
print engine, you must set the print width to the
correct value. If you do not do so, the image will
print too far to the left. See Set Print Width
Only the right side of
the image prints on
the left side of the
label. The image is
shifted to the left.
Light printing or no
Printhead pressure needs
printing on the left or adjustment, printhead out of
right side of the label alignment, or toggle in
incorrect position.
Call a service technician.
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Print Quality Problems
Table 11 • Print Quality Problems (Continued)
Problem
Possible Cause
Recommended Solution
Printing too light or
too dark over the
entire label
The media or ribbon is not
designed for high-speed
operation.
Replace supplies with those recommended for
high-speed operation.
You are using an incorrect
combination of media and
ribbon for your application.
1. Switch to a different type of media or ribbon
to try to find a compatible combination.
2. If necessary, consult your authorized Zebra
reseller or distributor for information and
advice.
You are using ribbon with
direct thermal media.
Direct thermal media does not require ribbon. To
check if you are using direct thermal media,
perform the label scratch test in When to Use
Incorrect or uneven printhead
pressure.
Set the pressure to the minimum needed. See
Smudge marks on
labels
The media or ribbon is not
designed for high-speed
operation.
Replace supplies with those recommended for
high-speed operation.
Misregistration/skips The print engine is not
Recalibrate the print engine.
labels
calibrated.
Improper label format.
The platen roller is dirty.
Use correct label format.
Misregistration and
misprint of one to
three labels
Media does not meet
specifications.
Use media that meets specifications.
Vertical drift in
top-of-form position
The print engine is out of
calibration.
Calibrate the print engine.
Normal tolerances of
mechanical parts and
print engine modes.
Note • A vertical drift of 2. Adjust the label top position setting. See
± 4 to 6 dot rows
(approximately 0.5 mm)
is within normal
tolerances.
The platen roller is dirty.
Clean the platen roller. See Clean the Printhead
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Print Quality Problems
Table 11 • Print Quality Problems (Continued)
Problem
Possible Cause
Recommended Solution
Vertical image or
label drift
The print engine is using
non-continuous labels but is
configured in continuous mode.
Configure the print engine for non-continuous
and run calibration routine, if necessary.
The media sensor is calibrated
improperly.
The platen roller is dirty.
Clean the platen roller. See Clean the Printhead
Improper printhead pressure
settings (toggles).
Adjust the printhead pressure to ensure proper
functionality.
Improperly loaded ribbon or
media.
Verify that the print engine is loaded properly.
Incompatible media.
Ensure that the interlabel gaps or notches are 2 to
4 mm and consistently placed. Media must not
exceed minimum specifications for mode of
operation.
The bar code printed The bar code is not within
on a label does not
scan.
specifications because the print the darkness or print speed settings as necessary.
is too light or too dark.
Not enough blank space around Leave at least 1/8 in. (3.2 mm) between the bar
the bar code.
code and other printed areas on the label and
between the bar code and the edge of the label.
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Communications Problems
Communications Problems
Table 12 identifies problems with communications, the possible causes, and the recommended
solutions.
Table 12 • Communications Problems
Problem
Possible Cause
Recommended Solution
A label format was sent to The communication
Check the print engine driver or software
communications settings (if applicable).
the print engine but was
not recognized. The DATA
light does not flash.
parameters are incorrect.
If you are using serial communication, check
the serial port setting in the control panel
menu. See Set Serial Communications
If you are using serial communication, make
sure that you are using a null modem cable or a
null modem adapter.
Using the control panel menu, check the
protocol setting. It should be set to NONE. See
If a driver is used, check the driver
communication settings for your connection.
A label format was sent to The serial communication
Ensure that the flow control settings match.
the print engine. Several
labels print, then the
print engine skips,
misplaces, misses, or
distorts the image on the
label.
settings are incorrect.
Check the communication cable length. See
Table 4 on page 31 for requirements.
Check the print engine driver or software
communications settings (if applicable).
A label format was sent to The prefix and delimiter
the print engine but was characters set in the
not recognized. The DATA print engine do not match
Verify the prefix and delimiter characters. See
light flashes but no
printing occurs.
the ones in the label format. requirements.
Incorrect data is being sent
to the print engine.
Check the communication settings on the
computer. Ensure that they match the
print engine settings.
Ensure that ZPL II is being used.
If the problem continues, check the ZPL II
format for changes to ^CC, ^CT, and ^CD.
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Ribbon Problems
Ribbon Problems
Table 13 identifies problems that may occur with ribbon, the possible causes, and the
recommended solutions.
Table 13 • Ribbon Problems
Problem
Possible Cause
Recommended Solution
Broken or melted
ribbon
Darkness setting too high.
1. Reduce the darkness setting.
2. Clean the printhead thoroughly.
The ribbon is coated on the
Replace the ribbon with one coated on the
Ribbon tension
dancer(s) oscillate
erratically
Ribbon core is not standard size Replace ribbon with one that has a standard core
and is slipping on the spindle.
size.
The printer does not
detect when the
ribbon runs out.
The printer was calibrated
without ribbon. Later, ribbon
was inserted without the user
recalibrating the printer or
loading printer defaults.
Calibrate the printer, this time using ribbon, or
load printer defaults. See Calibrate Media and
In thermal transfer
mode, the printer did
not detect the ribbon
even though it is
loaded correctly.
The ribbon light is on The print engine was not
even though ribbon is calibrated for the label and
Perform the calibration procedure in Calibrate
loaded correctly.
ribbon being used.
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Troubleshooting
RFID Problems
114
RFID Problems
Table 14 identifies problems that may occur with RFID print engines, the possible causes, and
the recommended solutions. For more information about RFID, refer to the RFID
on the user CD that came with your print engine.
Table 14 • RFID Problems
Problem
Possible Cause
Recommended Solution
The RFID-enabled
print engine voids
every label.
The print engine is not
calibrated for the media being
used.
Calibrate the print engine. See Calibrate Media
The print engine is set for the
wrong tag type.
Refer to the RFID Programming Guide, and
check the tag types supported by your
print engine. If the tag type is not supported, you
may not be able to use the labels with your
print engine. If necessary, set the print engine for
the correct tag type.
The print engine is unable to
communicate with the RFID
reader.
1. Turn off (O) the print engine.
2. Wait 10 seconds.
3. Turn on (I) the print engine.
4. If the problem persists, you may have a bad
RFID reader or a loose connection between
the RFID reader and the print engine.
Contact Technical Support or an authorized
Zebra RFID service technician for
assistance.
The print engine is unable to
communicate with the encoding
module.
1. Turn off (O) the print engine.
2. Wait 10 seconds.
3. Turn on (I) the print engine.
4. If the problem persists, you may have a bad
encoding module or a loose connection
between the encoding module and the
print engine. Contact Technical Support or
an authorized Zebra RFID service technician
for assistance.
Radio frequency (RF)
interference from another RF
source.
Do one or more of the following as necessary:
• Move the print engine away from fixed RFID
readers or other RF sources.
• Make sure that the media door is closed at all
times during RFID programming.
The settings are incorrect in
your label designer software.
The software settings override the print engine
settings. Make sure that the software and
print engine settings match.
(Continued on next page.)
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Troubleshooting
RFID Problems
115
Table 14 • RFID Problems (Continued)
Possible Cause Recommended Solution
Problem
The RFID-enabled
print engine voids
every label.
(Continued from previous page.)
You are using an incorrect
programming position,
particularly if the tags being
used are within print engine
specifications.
Do one or more of the following as necessary:
• Check the RFID programming position , or
the program position setting in your label
designer software. If the position is incorrect,
change the setting.
• Restore the RFID programming position back
to the default value.
Refer to the RFID Programming Guide for more
information.
You are sending RFID ZPL or
SGD commands that are
incorrect.
Check your label formats. Refer to the RFID
Programming Guide for more information.
Low yields. Too many The RFID labels are not within Make sure that the labels meet transponder
RFID tags per roll
are voided.
specifications for the
the transponder is not in an area transponder placement information.
placement specifications for your print engine.
that can be programmed
consistently.
Refer to the RFID Programming Guide or
contact an authorized Zebra RFID reseller for
more information.
Some RFID tags are more
sensitive than others and may
require special printer settings.
1. Verify that the printer is set for the correct
write power. See
recommended power setting for each tag
type.
2. If necessary, run the ^HRcommand to
manually calibrate the transponder position.
3. If the problem persists, consider using a
different tag type.
Refer to the RFID Programming Guide or
contact an authorized Zebra RFID reseller for
more information.
Incorrect read and write power Change the RFID read and write power levels.
levels for the RFID tag type.
Refer to the RFID Programming Guide for
instructions.
Radio frequency (RF)
interference from another RF
source.
Do one or more of the following as necessary:
• Move the print engine away from fixed RFID
readers.
• Make sure that the media door is closed at all
times during RFID programming.
The print engine is using
outdated print engine firmware updated firmware.
and reader firmware versions.
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Troubleshooting
RFID Problems
116
Table 14 • RFID Problems (Continued)
Problem
Possible Cause
Recommended Solution
The print engine
stops at the RFID
inlay.
The print engine calibrated the 1. Select FEED for the MEDIA POWER UP
label length only to the RFID
inlay instead of to the interlabel
gap.
and HEAD CLOSE parameters (see Select
The DATA light
flashes indefinitely
after you attempt to
download
print engine or
reader firmware.
The download was not
successful. For best results,
cycle power on the print engine
before downloading any
firmware.
1. Turn off (O) the print engine.
2. Wait 10 seconds.
3. Turn on (I) the print engine.
4. Attempt to download the firmware again.
5. If the problem persists, contact Technical
Support.
RFID parameters do The print engine was powered
Wait at least 10 seconds after turning the
not appear in Setup
mode, and RFID
information does not initialize properly.
appear on the
off (O) and then back on (I) too print engine power off before turning it back on.
quickly for the RFID reader to
1. Turn off (O) the print engine.
2. Wait 10 seconds.
3. Turn on (I) the print engine.
print engine
4. Check for the RFID parameters in Setup
mode or for RFID information on a new
configuration label.
configuration label.
The printer does not
void RFID labels that
are not programmed
correctly.
An incorrect version of
print engine or reader firmware
was loaded on the printer.
1. Verify that the correct firmware version is
loaded on your printer. Refer to the RFID
Programming Guide for more information.
2. Download the correct print engine or reader
firmware if necessary.
3. If the problem persists, contact Technical
Support.
The print engine is unable to
communicate with the RFID
subsystem.
1. Turn off (O) the print engine.
2. Wait 10 seconds.
3. Turn on (I) the print engine.
4. If the problem persists, you may have a bad
RFID reader or a loose connection between
the RFID reader and the print engine.
Contact Technical Support or an authorized
service technician for assistance.
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Miscellaneous Print Engine Problems
Miscellaneous Print Engine Problems
Table 15 identifies miscellaneous problems with the print engine, the possible causes, and the
recommended solutions.
Table 15 • Miscellaneous Print Engine Problems
Problem
Possible Cause
Recommended Solution
The LCD displays a
language that I
cannot read
The language parameter was
changed through the control
panel or a ZPL command.
1. Press SETUP/EXIT to enter configuration
mode.
2. Press the left oval.
The print engine displays the LANGUAGE
parameter in the current language. Even if
you cannot recognize the characters
displayed, you can still scroll to another
language.
3. Press the left or right oval to scroll through
the choices.
4. Press SETUP/EXIT.
The LCD displays SAVE CHANGESin the
original language.
5. Press NEXT to exit configuration mode and
save the changes (if the language does not
change, you may need to scroll to a different
save option by pressing the left or right oval
in the previous step).
6. Repeat this process, if necessary, until you
reach the desired language.
The LCD is missing
characters or parts of
characters
The LCD may need replacing.
Parameters are set incorrectly.
Call a service technician.
Changes in
1. Set parameters and save permanently.
parameter settings
did not take effect
2. Turn the print engine off (O) and then on (I).
A ZPL command turned off the Refer to the ZPL Programming Guide, or call a
ability to change the parameter. service technician.
A ZPL command changed the
Refer to the ZPL Programming Guide, or call a
parameter back to the previous service technician.
setting.
If the problem continues, there Call a service technician.
may be a problem with the
main logic board.
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Miscellaneous Print Engine Problems
Table 15 • Miscellaneous Print Engine Problems (Continued)
Problem
Possible Cause
Recommended Solution
The print engine fails The print engine was not
to calibrate or detect calibrated for the label being
Perform the calibration procedure in Calibrate
the top of the label.
used.
The print engine is configured
for continuous media.
Set the media type to noncontinuous media. See
The driver or software
configuration is not set
correctly.
Driver or software settings produce ZPL
commands that can overwrite the print engine
configuration. Check the driver or software
media-related setting.
Non-continuous
labels are being
The print engine was not
calibrated for the media being
Perform the calibration procedure in Calibrate
treated as continuous used.
labels.
The print engine is configured
for continuous media.
Set the media type to noncontinuous media. See
All lights are on, but
nothing displays on
the LCD, and the
Internal electronic or firmware Call a service technician.
failure.
print engine locks up.
The print engine
locks up while
running the
Main logic board failure.
Call a service technician.
Power-On Self Test.
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Print Engine Diagnostics
Print Engine Diagnostics
Self tests and other diagnostics provide specific information about the condition of the
print engine. The self tests produce sample printouts and provide specific information that
helps determine the operating conditions for the print engine. The most commonly used are the
Power-On and the CANCEL self tests.
Important • Use full-width media when performing self tests. If your media is not wide
enough, the test labels may print on the platen roller. To prevent this from happening, check
media that you are using.
Each self test is enabled by pressing a specific control panel key or combination of keys while
turning on (I) the print engine power. Keep the key(s) pressed until the first indicator light
turns off. The selected self test automatically starts at the end of the Power-On Self Test.
Note •
• When performing these self tests, do not send data to the print engine from the host.
• If your media is shorter than the label to be printed, the test label continues on the next
label.
• When canceling a self test prior to its actual completion, always reset the print engine by
turning it off (O) and then on (l).
• If print engine is in applicator mode and the liner is being taken up by the applicator, the
operator must manually remove the labels as they become available.
Power-On Self Test
A Power-On Self Test (POST) is performed each time the print engine is turned on (l). During
this test, the control panel lights (LEDs) turn on and off to ensure proper operation. At the end
of this self test, only the POWER LED remains lit. When the Power-On Self Test is complete,
the media is advanced to the proper position.
To initiate the Power-On Self Test, complete these steps:
1. Turn on (I) the print engine.
The POWER LED illuminates. The other control panel LEDs and the LCD monitor the
progress and indicate the results of the individual tests. All messages during the POST
display in English; however, if the test fails, the resulting messages cycle through the
international languages as well.
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Print Engine Diagnostics
CANCEL Self Test
To perform the CANCEL Self Test, complete these steps:
1. Turn off (O) the print engine.
2. Press and hold CANCEL while turning on (I) the print engine. Hold CANCEL until the first
control panel light turns off.
Figure 27 • Sample Configuration Label
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Print Engine Diagnostics
PAUSE Self Test
This self test can be used to provide the test labels required when making adjustments to the
print engine’s mechanical assemblies or to determine if any printhead elements are not
To perform a PAUSE self test, complete these steps:
1. Turn off (O) the print engine.
2. Press and hold PAUSE while turning on (I) the print engine. Hold PAUSE until the first
control panel light turns off.
•
The initial self test prints 15 labels at the print engine’s slowest speed, and then
automatically pauses the print engine. Each time PAUSE is pressed, an additional 15
Figure 28 • PAUSE Test Label
•
•
•
•
While the print engine is paused, pressing CANCEL alters the self test. Each time
PAUSE is pressed, 15 labels print at 6 in. (152 mm) per second.
While the print engine is paused, pressing CANCEL again alters the self test a second
time. Each time PAUSE is pressed, 50 labels print at the print engine’s slowest speed
While the print engine is paused, pressing CANCEL again alters the self test a third
time. Each time PAUSE is pressed, 50 labels print at 6 in. (152 mm) per second.
While the print engine is paused, pressing CANCEL again alters the self test a fourth
time. Each time PAUSE is pressed, 15 labels print at the print engine’s maximum
speed.
•
To exit this self test at any time, press and hold CANCEL.
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Print Engine Diagnostics
FEED Self Test
Different types of media may require different darkness settings. This section contains a
simple but effective method for determining the ideal darkness for printing bar codes that are
within specifications.
During the FEED self test, labels are printed at different darkness settings at two different print
speeds. The relative darkness and the print speed are printed on each label. The bar codes on
these labels may be ANSI-graded to check print quality.
The darkness value starts at three settings lower than the print engine’s current darkness value
(relative darkness of –3) and increase until the darkness is three settings higher than the current
darkness value (relative darkness of +3).
The speed at which labels are printed during this print quality test depends on the dot density
of the printhead.
• 300 dpi print engines: 7 labels are printed at the 2 ips and 8 ips print speeds.
• 203 dpi print engines: 7 labels are printed at the 2 ips and 12 ips print speeds.
To perform a FEED self test, complete these steps:
1. Print a configuration label to show the print engine’s current settings.
2. Turn off (O) the print engine.
3. Press and hold FEED while turning on (I) the print engine. Hold FEED until the first
control panel light turns off.
settings higher and lower than the darkness value shown on the configuration label.
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Print Engine Diagnostics
Figure 29 • FEED Test Label
print quality for your application. If you have a bar code verifier, use it to measure
bars/spaces and calculate the print contrast. If you do not have a bar code verifier, use your
eyes or the system scanner to choose the optimal darkness setting based on the labels
printed in this self test.
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Print Engine Diagnostics
Figure 30 • Bar Code Darkness Comparison
Table 16 • Judging Bar Code Quality
Description
Print Quality
Too dark
Labels that are too dark are fairly obvious. They may be
readable but not “in-spec.”
• The normal bar code bars increase in size.
• The openings in small alphanumeric characters may fill in
with ink.
• Rotated bar code bars and spaces run together.
Slightly dark
Slightly dark labels are not as obvious.
• The normal bar code will be “in-spec.”
• Small character alpha numerics will be bold and could be
slightly filled in.
• The rotated bar code spaces are small when compared to
the “in-spec” code, possibly making the code unreadable.
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Print Engine Diagnostics
Table 16 • Judging Bar Code Quality (Continued)
Print Quality
Description
“In-spec”
The “in-spec” bar code can only be confirmed by a verifier,
but it should exhibit some visible characteristics.
• The normal bar code will have complete, even bars and
clear, distinct spaces.
• The rotated bar code will have complete, even bars and
clear, distinct spaces. Although it may not look as good as
a slightly dark bar code, the bar code will be “in-spec.”
• In both normal and rotated styles, small alphanumeric
characters look complete.
Slightly light
Too light
Slightly light labels are, in some cases, preferred to slightly
dark ones for “in-spec” bar codes.
• Both normal and rotated bar codes will be in spec, but
small alphanumeric characters may not be complete.
Labels that are too light are obvious.
• Both normal and rotated bar codes have incomplete bars
and spaces.
• Small alphanumeric characters are unreadable.
5. Note the relative darkness value and the print speed printed on the best test label.
6. Add or subtract the relative darkness value from the darkness value specified on the
configuration label. The resulting numeric value (0 to 30) is the best darkness value for
that specific label/ribbon combination and print speed.
7. If necessary, change the darkness value to the darkness value on the best test label. See
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Print Engine Diagnostics
FEED and PAUSE Self Test
Performing this self test temporarily resets the print engine configuration to the factory default
values. These values are active only until power is turned off unless you save them
permanently in memory. If the factory default values are permanently saved, a media
calibration procedure must be performed, and you must reset the head resistance value and the
applicator port setting to their required values.
To perform a FEED and PAUSE self test, complete these steps:
1. Turn off (O) the print engine.
2. Press and hold FEED and PAUSE while turning on (I) the print engine.
3. Hold FEED and PAUSE until the first control panel light turns off.
The print engine configuration is temporarily reset to the factory default values. No labels
print at the end of this test.
Table 17 indicates which print engine function controls each of the configuration parameters:
Table 17 • Control of Parameters
Parameter
Darkness
Controlled By
Configuration, ZPL, and WebView
Configuration, ZPL, and WebView
Configuration, ZPL, and WebView
Calibration, Configuration, ZPL, and WebView
Configuration, ZPL, and WebView
Calibration, Configuration, ZPL, and WebView
Configuration, ZPL, and WebView
Calibration, Configuration, ZPL, and WebView
Configuration, and WebView and Memory Size
Configuration, and WebView
Tear Off
Print Mode
Media Type
Sensor Type
Print Method
Print Width
Label Length
Maximum Length
Host Port
Baud
Configuration, ZPL, and WebView
Configuration, ZPL, and WebView
Configuration, ZPL, and WebView
Configuration, ZPL, and WebView
Configuration, ZPL, and WebView
Configuration, ZPL, and WebView
Configuration, ZPL, and WebView
Configuration, ZPL, and WebView
Configuration, ZPL, and WebView
Configuration, ZPL, and WebView
Data Bits
Parity
Stop Bits
Host Handshake
Protocol
Network ID
Communications
Control Prefix
Format Prefix
Delimiter Character Configuration, ZPL, and WebView
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Print Engine Diagnostics
Table 17 • Control of Parameters (Continued)
Parameter
Controlled By
ZPL Mode
Configuration, ZPL, and WebView
Configuration, ZPL, and WebView
Configuration, ZPL, and WebView
Configuration, ZPL, and WebView
Configuration, ZPL, and WebView
Configuration, ZPL, and WebView
Media Power Up
Head Close
Backfeed
Label Top
Left Position
Head Resistance
Configuration (must match head resistance label value), ZPL, and
WebView
Verifier Port
Configuration, ZPL, and WebView
Configuration, ZPL, and WebView
Configuration, ZPL, and WebView
Configuration, ZPL, and WebView
Configuration, ZPL, and WebView
Configuration, ZPL, and WebView
Configuration, ZPL, and WebView
Configuration, ZPL, and WebView
Configuration, ZPL, and WebView
Configuration, ZPL, and WebView
Applicator Port
Start Print Signal
Resynch Mode
Ribbon Low Mode
Reprint Mode
Web Sensor
Media Sensor
Ribbon Sensor
Mark Sensor
Mark Media Sensor Configuration, ZPL, and WebView
Media LED
Ribbon LED
Mark LED
Configuration, ZPL, and WebView
Configuration, ZPL, and WebView
Configuration, ZPL, and WebView
Configuration, and WebView
ZPL, and WebView
LCD Adjust
Modes Enabled
Modes Disabled
Resolution
ZPL, and WebView
Fixed (head type switch)
Fixed (option EPROMS)
Fixed (code EPROMS)
Configuration, and WebView
Fixed (SIMM size and 1 MB standard)
Fixed (option card)
Socket 1 ID
Firmware
Configuration
Memory
B:Memory
J12 Interface
J11 Interface
J10 Interface
J9 Interface
Fixed
Fixed
Fixed
Fixed
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Print Engine Diagnostics
Table 17 • Control of Parameters (Continued)
Parameter
Controlled By
Fixed
J8 Interface
J7 Interface
Fixed
Twinax/Coax ID
ZPL
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Print Engine Diagnostics
Communications Diagnostics Test
The communication diagnostics test is a troubleshooting tool for checking the interconnection
between the print engine and the host computer.
When the printer is in diagnostics mode, it prints all data received from the host computer as
straight ASCII characters with the hex values below the ASCII text. The print engine prints all
typical test label from this test.
Note • The test label prints upside-down.
Figure 31 • Communications Diagnostics Test Label
To use communications diagnostics mode, complete these steps:
The printer enters diagnostics mode and prints any data received from the host computer
on a test label
3. Check the test label for error codes. For any errors, check that your communication
parameters are correct.
Errors show on the test label as follows:
•
•
•
•
FE indicates a framing error.
OE indicates an overrun error.
PE indicates a parity error.
NE indicates noise.
4. Turn the print engine off (O) and then back on (I) to exit this self test and return to normal
operation.
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Print Engine Diagnostics
Sensor Profile
Use the sensor profile label to troubleshoot the following types of problems:
• If the media sensor experiences difficulty in determining gaps (web) between labels.
• If the media sensor incorrectly identifies preprinted areas on a label as gaps (web).
• If the ribbon sensor cannot detect ribbon.
sensitivity of the sensors must be adjusted, perform Calibrate Media and Ribbon Sensor
sensor readings. The ribbon sensor threshold setting is indicated by the word RIBBON (2). If
the ribbon readings are below the threshold value, the print engine does not acknowledge that
ribbon is loaded.
Figure 32 • Sensor Profile (Ribbon Section)
1
2
areas on the sensor profile. The bars (1) indicate gaps between labels (the web), and the low
areas (2) indicate where labels are located. If you compare the sensor profile printout to a
blank length of your media, the bars should be the same distance apart as the gaps on the
media. If the distances are not the same, the print engine may be having difficulty determining
where the gaps are located.
The media sensor threshold settings are shown by the words MEDIA (3) for the media
threshold and WEB (4) for the web threshold. Use the numbers to the left of the sensor
readings to compare the numeric readings to the sensor settings.
Figure 33 • Sensor Profile (Media Section)
1
2
3
4
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Data Ports
This section describes the standard communication ports available to connect the print engine
to your computer or network.
Contents
Parallel Data Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Parallel Cabling Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Parallel Port Interconnections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Serial Data Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Hardware Control Signal Descriptions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Pin Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
RS-232 Interface Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Applicator Interface Connector. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Applicator Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Applicator Interface Connector Pin Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Pinouts for +24-28 V I/O Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Fuse and Jumper Locations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
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Parallel Data Port
Parallel Data Port
The parallel data interface supports IEEE 1284 bidirectional parallel communications in nibble
mode. The parallel interface provides a means of communication that typically is faster than
the serial interface methods. In this method, the bits of data that make up a character are sent
all at one time over several wires in the cable, one bit per wire.
When communicating via the parallel port, the values selected on the print engine must be the
same as those used by the host equipment connected to the print engine. Port selection for
status information is determined by the channel sending the request. The parallel port can be
set for bidirectional or unidirectional communication. The default setting is bidirectional.
Parallel Cabling Requirements
A standard 36-pin parallel connector is available on the back of the print engine for connection
to the data source. An IEEE-1284 compatible bidirectional parallel data cable is required when
this communication method is used. The required cable must have a standard 36-pin parallel
connector on one end that is plugged into the mating connector located at the rear of the
print engine. The other end of the cable connects to the print engine connector at the host
computer. Port selection for status information is determined each time the print engine is
turned on.
Parallel Port Interconnections
Table 18 shows the pin configuration and function of a standard computer-to-printer parallel
cable.
Table 18 • Parallel Cable Pin Configuration
36-Pin Connectors
Description
1
2–9
10
nStrobe/HostClk
Data Bits 1–8
nACK/PtrClk
Busy/PtrBusy
PError/ACKDataReq
Select/Xflag
11
12
13
14
nAutoFd/HostBusy
Not used
15
16, 17
18
Ground
+5 V at 750 mA
The maximum current draw may be limited by option
configuration.
To enable this capability, a qualified service technician
must install a jumper on the print engine’s main logic
board on JP1, pins 2 and 3.
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Parallel Data Port
Table 18 • Parallel Cable Pin Configuration (Continued)
36-Pin Connectors
Description
19–30
31
Ground
nInit
32
nFault/NDataAvail
Not used
33, 34
35
+5 V through a 1.8 K Resistor
NSelectin/1284 active
36
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Data Ports
Serial Data Port
134
Serial Data Port
To communicate using the serial data port of the print engine, you must choose the number of
data bits, parity, and handshaking. Parity applies only to data transmitted by the print engine
because the parity of received data is ignored.
The values selected must be the same as those used by the host equipment connected to the
print engine. Default print engine settings are 9600 baud, 8 data bits, no parity, and
XON/XOFF. The print engine will accept any host setting for stop bits.
Hardware Control Signal Descriptions
For all RS-232 input and output signals, the print engine follows both the Electronics
Industries Association (EIA) RS-232 and the Consultative Committee for International
Telegraph and Telephone (CCITT) V.24 standard signal level specifications.
When DTR/DSR handshaking is selected, the Data Terminal Ready (DTR) control signal
output from the print engine controls when the host computer may send data. DTR ACTIVE
(positive voltage) permits the host to send data. When the print engine places DTR in the
INACTIVE (negative voltage) state, the host must not send data.
Note • When XON/XOFF handshaking is selected, data flow is controlled by the ASCII
Control Codes DC1 (XON) and DC3 (XOFF). The DTR Control lead has no effect.
Request To Send (RTS) is a control signal from the print engine that is connected to the Clear
To Send (CTS) input at the host computer.
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Serial Data Port
135
Pin Configuration
Connect the serial data cable to the female DB-9 connector on the back of the print engine. For
all RS-232 connections through a DB-25 cable, use a DB-9 to DB-25 interface module (see
Table 19 shows the pin configuration of the serial data connector.
Table 19 • Serial Connector Pin Configuration
Pin No.
Name
–
Description
1
2
3
4
5
6
7
8
9
Unused and unterminated
RXD
TXD
DTR
SG
Receive data—data input to print engine
Transmit data—data output from print engine
Data terminal ready—output from print engine
Signal ground
DSR
RTS
Data set ready—input to print engine
Request to send—output from print engine
Clear to send—input to print engine
+5 VDC at 750 mA
CTS
+5 VDC
The maximum current draw may be limited by option
configuration.
Important • To enable this capability, a qualified
service technician must install a jumper on the
print engine’s main logic board on JP1, pins 2 and 3.
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Serial Data Port
136
RS-232 Interface Connections
internal connections of the print engine’s RS-232 connector.
Note • Use a null modem (crossover) cable to connect the print engine to a computer or any
other DTE device.
Figure 34 • RS-232 DB9 MLB Connections
1
2
3
4
5
6
7
8
9
+5VDC signal source
RXD (receive data) inppuutt
TXD (transmit data) ouuttppuutt
DTR (data terminal ready) output
SG (signal ground)
DSR (data set ready) input
RTS (request to send) output
CTS (clear to send) input
+5VDC signal source
+5VDC
R1
1 K
Pin 9 is also available as a +5 VDC signal source at 750 mA. The maximum current draw may
be limited by option configuration.
Important • To enable this capability, a qualified service technician must install a jumper on
the print engine’s main logic board on JP1, pins 2 and 3.
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Data Ports
Serial Data Port
137
DB-9 to DB-25 Connections
To connect the print engine’s RS-232 DB-9 interface to a DB-25 connector, an interface
adapter is required. A generic DB-25 adapter can be used, although the +5 VDC signal source
DB-9 to DB-25 interface.
Figure 35 • DB-9 to DB-25 Cable Connections
RXD
TXD
DTR
FG
2
3
4
1
2
3
TXD
RXD
RTS
SG
4
5
6
7
5
6
CTS
DSR
SG
DSR
RTS
CTS
7
8
+5 VDC
SIGNAL
9
+5 VDC
SIGNAL
9
DTR
20
Modem Connection
When the print engine is connected via its RS-232 interface to Data Communication
Equipment (DCE) such as a modem, use a standard RS-232 (straight-through) interface cable.
Figure 36 shows the connections required for this cable.
Figure 36 • RS-232 Cable Connections
DTE
DCE
(Printer)
(Modem, etc.)
RXD (receive data)
TXD (transmit data)
DTR (data terminal ready)
SG (signal ground)
2
3
4
5
6
7
2
3
4
5
6
7
DSR (data set ready)
RTS (request to send)
CTS (clear to send)
8
9
8
9
+5 VDC signal source
NOTE: Pin 1 is unused and unterminated at the printer.
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138
Applicator Interface Connector
An external DB-15 connector is present on the rear panel of the print engine for
communication with a customer applicator. An optional DB-15 to DB-9 adapter cable (Zebra
part number 49609) is available to accommodate existing DB-9 interfaces.
Applicator Signals
The print engine communicates with a customer applicator through a series of signals on the
pins in the DB-15 connector. Each pin causes different things to happen when the signal is
active (asserted) or not active (deasserted). Applicator Interface Connector Pin Configuration
on page 140 provides additional information about each pin and signal.
The following timing diagrams show how applicator signals function in each applicator mode
during the stages of printing a non-RFID label. For more information about the applicator
information about applicator signals during RFID operation, see the RFID Programming
Guide (part number 58978L-001).
Figure 37 • Applicator Signals (Mode 1)
label
format
sent
label
format
processed print signal
waiting
for start
label
prints
ready
for next
label
not ready
DATA READY
(pin 14)
ready
do not start
START PRINT
(pin 3)
start
do not end
END PRINT
(pin 11)
end
Figure 38 • Applicator Signals (Mode 2)
label
format
sent
label
format
processed print signal
waiting
for start
label
prints
ready
for next
label
not ready
DATA READY
(pin 14)
ready
do not start
START PRINT
(pin 3)
start
do not end
END PRINT
(pin 11)
end
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Data Ports
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139
Figure 39 • Applicator Signals (Mode 3)
label
format
sent
label
format
processed print signal
waiting
for start
label
prints
ready
for next
label
not ready
DATA READY
(pin 14)
ready
do not start
START PRINT
(pin 3)
start
do not end
END PRINT
(pin 11)
end
Figure 40 • Applicator Signals (Mode 4)
label
format
sent
label
format
processed print signal
waiting
for start
label
prints
ready
for next
label
not ready
DATA READY
(pin 14)
ready
do not start
START PRINT
(pin 3)
start
do not end
END PRINT
(pin 11)
end
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Applicator Interface Connector
140
Applicator Interface Connector Pin Configuration
The Applicator Interface Assembly is available in two versions: a +5 V I/O and a
connector for both +5 V and +24–28 V operation.
Table 20 • Applicator Interface Connector Pin Configuration
Pin
Signal Name
Signal Type
Description
No.
1
I/O SIGNAL
GROUND
I/O Signal
Ground
Using jumper J5, this pin can be configured as isolated or
non-isolated from the print engine signal ground. See
(+5V Return)
1
2
I/O SIGNAL
GROUND
I/O Signal
Ground
No jumpers to configure.
Important • Customer must provide this external
ground. (This ground can come from pin 8) See
for more information.
(+24-28V Return)
+5V I/O
Power
Power
(Fused at 1 A)
Using jumper J4, this pin can be configured as isolated or
non-isolated from the Applicator Interface Circuit +5 V
Supply. See Jumper Configurations and Pinouts for +5 V
Caution • Replace
the fuse only with
one of the same
type and rating.
2
3
+24-28V I/O
No jumpers to configure. This +24-28V power source
also supplies voltage for output signal pull-up resistors.
Important • Customer must provide this external
power. (This power can come from pin 7) See
for more information.
START PRINT
Input
about the start and end print signals.
• Pulse Mode—The label printing process begins on the
HIGH to LOW transition of this signal if a format is
ready. Deassert this signal HIGH to inhibit printing of
a new label.
• Level Mode—Assert LOW to enable the print engine
to print if a label format is ready. When deasserted
HIGH, the print engine completes the label that is
printing then stops and waits for this input to be
reasserted LOW.
4
FEED
Input
When the print engine is idle or has been paused, assert
this input LOW to trigger repeated feeding of blank
labels. Deassert HIGH to stop feeding blank labels and
register to the top of the next label.
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Data Ports
Applicator Interface Connector
141
Table 20 • Applicator Interface Connector Pin Configuration (Continued)
Pin
No.
Signal Name
Signal Type
Description
5
PAUSE
Input
To toggle the current Pause state, this input must be
asserted LOW for 200 milliseconds, or until the
SERVICE REQUIRED output (pin 10) changes state.
6
REPRINT
+28 V
Input
• If the Reprint feature is enabled, this input must be
asserted LOW to cause the print engine to reprint the
information.
• If the Reprint feature is disabled, this input is ignored.
7
Power
The Interface Power Supply. Supplies power to external
sensors as required.
(Fused at 500 mA.
See Figure 41
on page 145 for fuse
location.)
Note • If operating with 28V signals only, pin 7
may be used to supply power to pin 2, which
creates a non-isolated mode of operation.
Caution • Replace
the fuse only with
one of the same
type and rating.
8
9
POWER GROUND Ground
(+28 V DC Return)
The Interface Power Ground.
Note • If pin 7 is used to supply power to pin 2,
use this pin to ground pin 1.
RIBBON LOW
Output
Asserted if the Ribbon Low feature is enabled and the
amount of ribbon remaining on the supply spool is below
a specific threshold level (see Set Ribbon Low Mode
• For print engines with the Ribbon Low Output
parameter, asserted HIGH or LOW depending on the
ribbon low output mode selected. See Set Ribbon Low
• For print engines without the Ribbon Low Output
parameter, asserted HIGH.
If the Ribbon Low feature is disabled, this output lead is
disabled.
10
SERVICE
REQUIRED
Output
Asserted LOW in the following circumstances:
• the printhead is open
• the ribbon or media is out
• the print engine is paused (to disable this function, see
• an operational fault occurs
• a Resynch error occurs while the applicator Resynch
mode is set to Error mode (see Select Resynch Mode
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142
Table 20 • Applicator Interface Connector Pin Configuration (Continued)
Pin
No.
Signal Name
Signal Type
Description
11
END PRINT
Output
about the start and end print signals. See Set Applicator
modes.
Note • A format (^XA... ^XZ) that does not print
will signal that it is being processed. However, it
will not trigger an End Print signal because no
motion/printing is required.
• MODE 0—The applicator port is OFF.
• MODE 1—Asserted LOW only while the print engine
is moving the label forward; otherwise deasserted
HIGH.
• MODE 2—Asserted HIGH only while the print engine
is moving the label forward; otherwise deasserted
LOW.
• MODE 3—(Default) Asserted LOW for 20
milliseconds when a label is completed and positioned.
Not asserted during continuous printing.
• MODE 4—Asserted HIGH for 20 milliseconds when a
label is completed and positioned. Not asserted during
continuous printing.
12
13
14
MEDIA OUT
RIBBON OUT
DATA READY
Output
Output
Output
Asserted LOW while there is no media in the
print engine.
Asserted LOW while there is no ribbon in the
print engine.
about this signal.
• Asserted LOW when sufficient data has been received
to begin processing the next label format.
• Deasserted HIGH when printing/processing stops after
the current label format, either due to a pause condition
or the absence of a label format.
15
SPARE
VOID
Output
Output
To be determined.
(Non-
RFID)
15
(RFID)
• Asserted LOW when the RFID transponder over the
antenna is “voided.”
• Deasserted HIGH when the end print signal is asserted.
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Data Ports
Applicator Interface Connector
143
Jumper Configurations and Pinouts for +5 V I/O Operation
Jumpers J4 and J5 are used together to produce isolated or non-isolated modes of operation for
applicator input and output control signals. J4 configures the +5 V source for the optoisolator
circuits, and J5 configures the ground. For proper operation, when J4 is installed, J5 must be
installed, and when J4 is removed, J5 must be removed.
on page 145 for jumper locations.
Table 21 • Non-Isolated and Isolated Modes for +5V Operation
Non-Isolated (Jumpers In)
Ground +5V, Jumper J5 In
I/O ground is connected to the print engine
signal ground.
Isolated (Jumpers Out)
Pin 1
Pin 2
External Ground +5V, Jumper J5 Out
I/O ground is disconnected from the
print engine signal ground. Ground must be
provided externally to this pin.
+5V Output, Jumper J4 In
External +5V Input, Jumper J4 Out
+5 V I/O is connected to the applicator
interface circuit +5 V Supply.
+5 V I/O is disconnected from the applicator
interface circuit +5 V Supply. The +5 V for the
applicator interface optoisolator circuits must be
provided externally. This input also supplies
voltage for output signal pull-up resistors.
Pinouts
J5
J5
+5V
+5V
J4
J4
1A
1A
1
2
3
1
2
3
+5V
+5V
+5V
+5V
4
4
5
5
+28V
+28V
6
7
6
7
+28V
+28V
500 mA
500 mA
8
8
9
9
10
11
12
13
14
15
10
11
12
13
14
15
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144
Pinouts for +24-28 V I/O Operation
Table 22 describes the pin configurations for +24–28 V I/O operation. There are no jumpers to
configure for this mode.
Table 22 • Non-Isolated and Isolated Modes for +24–28V Operation
Non-Isolated (Internal Print
Isolated (External Power)
Engine Power)
Pin 1
Pin 2
External Ground +24-28V
I/O ground must be connected to an external
ground.
Ground +28V from Pin 8
If pin 7 is used to supply power to pin 2, use
pin 8 to ground pin 1.
+24-28V External Input
+28V Input from Pin 7
+24-28 V I/O must be connected to an external If operating with 28V signals only, pin 7 may
power supply. This input also supplies voltage be shorted to pin 2, which creates a
for output signal pull-up resistors.
non-isolated mode of operation. This input
also supplies voltage for output signal pull-up
resistors.
Pinouts
1
2
3
1
2
3
+24-28V
+24-28V
+28V
+28V
4
4
5
5
+28V
+28V
6
7
6
7
+28V
+28V
500 mA
500 mA
8
8
9
9
10
11
12
13
14
15
10
11
12
13
14
15
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Data Ports
Applicator Interface Connector
145
Fuse and Jumper Locations
Figure 41 shows the location of the fuses on the applicator interface board and the location of
jumpers J4 and J5.
Figure 41 • Applicator Interface Board
1
2
3
4
Fuse F2 for +28 V at pin 7
Fuse F3 for +5 V at pin 2 (+5 V I/O only)
Jumper J4
Jumper J5
1
2
3
4
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Data Ports
Applicator Interface Connector
146
Notes • ___________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
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8
Specifications
This chapter provides routine cleaning and maintenance procedures.
Contents
General Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Environmental Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Communications Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Other Standard Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Additional Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Agency Approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
R110PAX4 or 110PAX4 with RFID Reader Installed . . . . . . . . . . . . . . . . . . . . . . . . . 151
Media Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Ribbon Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Printing Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Zebra Programming Language (ZPL II) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
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Specifications
General Specifications
148
General Specifications
Physical
Height
Width
Depth
Weight
11.8 in. (300 mm)
9.6 in. (245 mm)
16.4 in. (417 mm)
36 lb (16.3 kg)
Environmental Conditions
Operating Temperature
Thermal transfer
41° F to 104° F (5° C to 40° C)
32° F to 104° F (0° C to 40° C)
Direct thermal
Non-Condensing Relative Humidity
Operation
Storage
20% to 95%
5% to 95%
Storage Temperature
–40° F to 160° F (–40° C to 71° C)
Electrical Specifications
Power Supply
Universal Power Supply with power-factor correcting
100–240 VAC, 47–63 Hz
Power Consumption
Idle
19 W
Printing
375 W (maximum)
Fuses
5 Amp, 250 VAC, 5 × 20 mm IEC style, as supplied with the
print engine
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Specifications
General Specifications
149
Communications Specifications
Parallel
Serial
• High-speed bi-directional parallel interface, IEEE
1284:Compatibility mode, EPC, Nibble mode.
• Serial RS-232C with DTR hardware handshake via DB-9
connector (standard)
• Serial RS-422/485 via 2- or 4-wire with XON/XOFF handshake
on alternate pins of DB-9 connector (standard)
• Configurable baud rates from 110 to 57.6K baud with 7 or 8 data
bits, standard parity, 1 or 2 stop bits
• Fused +5V @ 750 mA supplied at pin 9 of the DB-9 connector
Applicator Interface
with DC15F
The applicator interface provides status and control signals for
applicators.
Connector
• North America: 5V I/O port
• Europe: 24-28V I/O port
Ethernet print server • ZebraNet wired print servers —Ethernet network print server
options
(10BASE-T, 100BASE-TX)
• ZebraNet wireless print servers —802.11b/g-compliant wireless
print server
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Specifications
General Specifications
150
Other Standard Features
• Real Time Clock
• Fast 32 bit 133 MHz RISC processor
• 10MB RAM memory
• Flash memory including 2MB non-volatile memory storage for downloadable objects
• Type I & II Series C & D PC Card Interface, memory only
• Zebra printer driver for windows 3.X and 95/98/NT 2000 operating systems
• Advanced counter
Additional Options
• Radio Frequency Identification (RFID) capability. The R110PAX4 comes equipped with
an RFID reader/antenna (see the RFID Programming Guide for information about
programming RFID labels). You may install an RFID reader/antenna in RFID-ready
print engines. Contact an authorized Zebra RFID reseller for more information about the
RFID option.
• Linear PCMCIA cards available 8MB and 32MB.
• ATA-style PCMCIA or Compact Flash memory cards 32, 64, 128, 256MB.
• Additional fonts available
• UNICODE
• WGL4 through Swiss 721
• Firmware Support for Downloadable TrueType Font
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Specifications
Agency Approvals
151
Agency Approvals
The agency approvals and product markings provided in this section apply only to the
print engines specified.
110PAX4 Non-RFID or RFID-Ready without RFID Reader Installed
The following apply only to print engines that do not have RFID readers installed.
Agency Approvals
• IEC 60950-1
• UL60950-1
• CAN/CSA-C22.2 No. 60950-1-03
• EN55022, Class A
• EN61000-6-2
Product Markings
• cULus
• CCC
• CE Mark
• FCC-A
• ICES-003
• VCCI
• Gost-R
• S-Mark
• MIC
• NOM
• BSMI
• C-Tick
R110PAX4 or 110PAX4 with RFID Reader Installed
The following apply only to print engines that have RFID readers installed.
United States and Canada (902–928 MHz)
Agency Approvals
• UL60950-1
• CAN/CSA-C22.2 No. 60950-1-03
• FCC Part 15.107 and 15.109 Class A
• FCC Part 15.247 (UHF applications)
• Canadian ICES-003, Class A
• IC RSS-210
• cULus
Product Markings
• FCC-A
• ICES-003
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Specifications
Agency Approvals
152
European Union and EFTA (869.7–870 MHz)
Agency Approvals
• EN 55022
• EN 61000-6-2
• EN 300 220-3
• EN 301 489-3
• EN 60950
• IEC 60950-1
• CE Mark
Product Markings
This device is intended for commercial and industrial use in all EU and EFTA member states.
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Specifications
Media Specifications
153
Media Specifications
Media width
(label and liner)
Minimum Non-RFID
RFID “smart” labels
0.63 in. (16 mm)
Minimum label widths for RFID “smart” labels
varies for each transponder type.
Maximum
4.5 in. (114 mm)
Label length
Minimum Non-RFID, applicator
mode*
0.5 in. (12.7 mm) with backfeed on
0.25 in. (6.4 mm) with backfeed off
0.5 in. (12.7 mm) with backfeed on
0.25 in. (6.4 mm) with backfeed off
0.25 in. (6.4 mm) (“loose loop”)
Non-RFID, tear-off
mode
Non-RFID, rewind
mode
RFID “Smart” labels
Minimum label length for RFID “smart” labels
varies for each transponder type.
Registration tolerance
(not including label/liner
position tolerances)
Vertical
(concurrent labels)
±0.040 in. (±1.0 mm)
(in Applicator mode)
Horizontal
±0.040 in. (±1.0 mm)
Total thickness (including liner)
0.0058 in. to 0.010 in. (0.148 mm to 0.256 mm)
0.079 in. (2 mm)
Interlabel Gap
Minimum
(Transmissive Sensor)
Preferred
Maximum
Size (W x L)
Position
0.118 in. (3 mm)
0.157 in. (4 mm)
Notch
Hole
0.25 in. × 0.12 in. (6 mm × 3 mm)
On inside edge, <0.8 in (<20 mm) from leading
edge of media
Minimum
Position
0.125 in. (3.2 mm)
0.25 to 3.0 in. (6.3 to 76.2 mm) from inside edge
<0.8 in. (<20 mm) from leading edge of media
Black Mark
(Reflective Sensor)
Vertical length (parallel 0.12 in. to 0.43 in. (3 mm to 11 mm)
to inside media edge)
Horizontal width
(perpendicular to inside
media edge)
0.43 in. ( mm) minimum
Position
One of the following:
• within 0.04 in. (1 mm) of the inside edge and
<0.8 in (20 mm) from leading edge of media
• centered within 0.23 in. to 2.25 in. (5.8 to 57 mm)
from the media inner edge
Density
> 1.0 Optical Density Units (ODU)
Maximum media density: 0.5 ODU
0.464 in. (11.8 mm)
Print Line to Peel Bar Distance
* PAX4 printers are not recommended for use with fanfold media in applicator mode.
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Specifications
Ribbon Specifications
154
Media Unwind Force
Media Rewind Force
Steady State
Transient (Start/Stop) Must not exceed 4 lb (1814 g)
Applicator take-up pull tension must be uniform
Must be uniform and must not exceed 2 lb. (907 g)
from 1 to 4 lb (454 to 1818 g) and must not vary
more than ±20% during operation.
* PAX4 printers are not recommended for use with fanfold media in applicator mode.
Ribbon Specifications
Thickness
4.5 microns
Width (wound coated side out)
Maximum length
1.0 in. to 4.2 in. (25.4 mm to 107 mm)
2955 ft (900 m)
Roll size
Inner core diameter
Maximum roll size
1.0 in. (25.4 mm)
4.0 in. (101.6 mm)
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Specifications
Printing Specifications
155
Printing Specifications
Specification
203 DPI
300 DPI
Resolution
203 dots per inch
(8 dots per mm)
300 dots per inch
(12 dots per mm)
Dot size
0.0049 in. x 0.0049 in.
(0.125 mm x 0.125 mm)
0.0033 in. x 0.0039 in.
(0.084 mm x 0.100 mm)
Maximum print speed
12 ips
8 ips
First dot location (from inside media edge)
Maximum print width
0.093 in. (2.4 mm)
4.1 in. (104 mm)
0.093 in. (2.4 mm)
4.2 in. (106 mm)
Maximum print length (with full width media)
Non-continuous
39 in. (990 mm)
150 in. (3810 mm)
2.4 in. (61 mm)
3 in. (76 mm)
39 in. (990 mm)
100 in. (2540 mm)
2.9 in. (74 mm)
3 in. (76 mm)
Continuous
Programmable constant printing speeds
(per second)
4 in. (102 mm)
5 in. (127 mm)
6 in. (152 mm)
7 in. (178 mm)
8 in. (203 mm)
9 in. (229 mm)
10 in. (254 mm)
11 in. (279 mm)
12 in. (305 mm)
4 in. (102 mm)
5.5 in. (139 mm)
6 in. (152 mm)
7 in. (178 mm)
8 in. (203 mm)
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Specifications
Zebra Programming Language (ZPL II)
156
Zebra Programming Language (ZPL II)
• Communicates in printable ASCII
characters
• Status messages to host upon request
• Format inversion (white on black)
• Mirror image printing
• Controlled via mainframe, mini, or PC
• Downloadable graphics, scalable and
bitmap fonts, label templates and formats
• Four-position field rotation
(normal/0°, 90°, 180°, and 270°)
• Object copying between memory areas
(RAM and PC memory card)
• Slew command
• Programmable label quantities with print
and pause control
• Adjustable print cache
• Data compression
• Automatic serialization of fields
• User-programmable password
• Automatic memory allocation for “format
while printing”
Bar Codes
Bar code modulus “X” dimensions
• Picket fence (non-rotated) orientation:
• 203 dpi = 0.0049 in. mil to 0.049 in.
• 300 dpi = 0.0033 in. mil to 0.033 in.
• Ladder (rotated) orientation:
Linear bar codes
• Code 11
• Code 39
• Code 93
• Code 128 with subsets A/B C and
UCC Case Codes
• 203 dpi = 0.0049 in. mil to 0.049 in.
• 300 dpi = 0.0039 in. mil to 0.039 in.
• ISBT-128
• UPC-A
Two-dimensional bar codes
• Code 49
• UPC-E
• EAN-8
• Maxi Code
• EAN-13
• PDF-417
• UPC and EAN 2 or 5 digit extensions
• Plessey
• QR Code
• Codablock
• Postnet
• DataMatrix
• Micro-PDF417
• Standard 2 of 5
• Industrial 2 of 5
• Interleaved 2 of 5
• LOGMARS
• MSI
Bar code ratios
• 2:1
• 7:3
• 5:2
• Codabar
• 3:1
• RSS-14
57512L-004 Rev. A
110PAX4/R110PAX4 User Guide
Download from Www.Somanuals.com. All Manuals Search And Download.
6/29/11
Index
A
C
adjustments
calibration
CANCEL button
applicator
checklist
cleaning
communications diagnostics test
CompactFlash card
B
bar codes
configuration
configuration label
black mark media
6/29/11
110PAX4/R110PAX4 User Guide
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57512L-004 Rev. A
Index
158
continuous media
control panel
E
cutter
Ethernet
F
factory defaults
D
FEED button
data source
fuses
direct thermal mode
H
display language
HEAD COLDmessage
door-open sensor
57512L-004 Rev. A
110PAX4/R110PAX4 User Guide
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6/29/11
Index
159
I
M
media
installation
isolated mode for applicator control signals
J
L
label top
language
media sensor
LCD messages
list settings
N
network configuration label
non-continuous media
non-isolated mode for applicator control signals
loading
O
6/29/11
110PAX4/R110PAX4 User Guide
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57512L-004 Rev. A
Index
160
print quality
print server
P
parallel port
printer settings
passwords
PAUSE button
PCMCIA card
Peel-Off mode
pin configuration
platen roller
power
print configuration label
print engine setup
printhead
print modes
print network configuration label
57512L-004 Rev. A
110PAX4/R110PAX4 User Guide
Download from Www.Somanuals.com. All Manuals Search And Download.
6/29/11
Index
161
RTC (real-time clock) setting
R
S
scratch test
restore
Rewind mode
RFID
sensor profile calibration
ribbon
sensors
serial port
setup
Setup mode
ribbon sensor
shipping
RS-232 serial interface
6/29/11
110PAX4/R110PAX4 User Guide
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57512L-004 Rev. A
Index
162
specifications
transmissive (media) sensor
troubleshooting
types of media
T
tag stock
Tear-Off mode
U
thermal transfer mode
THERMISTOR FAULTmessage
W
web media
wired print server
wireless print server
top of label
Z
Zebra Programming Language (ZPL)
57512L-004 Rev. A
110PAX4/R110PAX4 User Guide
Download from Www.Somanuals.com. All Manuals Search And Download.
6/29/11
Download from Www.Somanuals.com. All Manuals Search And Download.
Zebra Technologies Corporation
Zebra Technologies Corporation
475 Half Day Road, Suite 500
Lincolnshire, IL 60069 USA
T: +1 847 634 6700
Toll-free +1 866 230 9494
F: +1 847 913 8766
Zebra Technologies Europe Limited
Dukes Meadow
Millboard Road
Bourne End
Buckinghamshire, SL8 5XF, UK
T: +44 (0)1628 556000
F: +44 (0)1628 556001
Zebra Technologies Asia Pacific, LLC
120 Robinson Road
#06-01 Parakou Building
Singapore 068913
T: +65 6858 0722
F: +65 6885 0838
© 2011 ZIH Corp.
57512L-004
Download from Www.Somanuals.com. All Manuals Search And Download.
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