Zebra Technologies Photo Scanner 45537L 005 User Manual

ZebraNet™  
PrintServer II  
U s e r G u id e  
45537L-005  
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Contents  
XiII, XiIII, R140, 105SL, and PAX Series . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27  
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Contents  
4
45537L-005 Rev. A  
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Contents  
5
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Preface  
Who Should Use This Document  
10  
Who Should Use This Document  
This User Guide is intended to be used by any person who will install and work with the  
ZebraNet PrintServer II.  
How This Document Is Organized  
The ZebraNet PrintServer II User and Reference Guide consists of these chapters:  
Title  
Content Description  
This chapter provides a high-level overview of the  
ZebraNet PrintServer II (PSII), installation  
instructions, standard network configurations, and  
how to work with PSII.  
This chapter provides information on how to install  
PSII (external and internal) and the ZebraNet Utilities.  
This chapter provides you with information on how to  
work with the most frequently used PSII features.  
This chapter provides information and instructions on  
configuring your printer for remote BSD-style LPD  
printing on the UNIX operating system.  
This chapter provides you with instructions on how to  
configure Novell’s NetWare for printing to PSII.  
This chapter provides information and steps to set up  
your PSII to support Internet Printing Protocol (IPP).  
This appendix provides you with details on the most  
commonly used PSII features.  
This appendix provides you with detailed information  
that allows you to use the enhanced functionality of  
your ZebraLink-enabled printer with the PSII.  
(for ZebraLink-enabled printers)  
This appendix provides you with details on ZebraNet  
Utilities, the software suite of printer administration  
tools that complements and enhances both ZebraLink  
and the ZebraNet family of connectivity products.  
This section provides you with solutions to known  
issues.  
This section is a compiled group of frequently asked  
questions (FAQs) about PSII.  
This section is a glossary of terms that are specific to  
the PSII.  
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About This DocumentPreface  
11  
Contacts  
Contacts  
Technical Support via the Internet is available 24 hours per day, 365 days per year.  
Web Site: www.zebra.com  
E-mail Back Technical Library:  
E-mail address: emb@zebra.com  
Subject line: Emaillist  
Self Service Knowledge Base: www.zebra.com/knowledgebase  
Online Case Registration: www.zebra.com/techrequest  
Which Department  
Do You Need?  
Europe, Africa,  
Middle East, India  
The Americas  
Asia Pacific  
Zebra Technologies International,  
LLC  
Zebra Technologies Europe  
Limited  
Zebra Technologies Asia  
Pacific Pte. Ltd.  
Regional Headquarters  
333 Corporate Woods Parkway  
Vernon Hills, IL 60061-3109  
U.S.A.  
Dukes Meadow  
Millboard Road  
Bourne End  
120 Robinson Road  
#06-01 Parakou Building  
Singapore 068913  
Buckinghamshire, SL8 5XF  
United Kingdom  
T: +1 847 793 2600  
Toll-free +1 800 423 0422  
F: +1 847 913 8766  
T: + 65 6858 0722  
F: +65 6885 0838  
T: +44 (0) 1628 556000  
F: +44 (0) 1628 556001  
T: +1 877 ASK ZEBRA (275 9327)  
F: +1 847 913 2578  
T: +44 (0) 1628 556039  
F: +44 (0) 1628 556003  
T: +65 6858 0722  
F: +65 6885 0838  
Technical Support  
For questions on the  
operation of Zebra  
equipment and software,  
please call your distributor.  
For additional assistance,  
contact us.  
All other areas:  
Kiosk printers:  
T: +1 866 322 5202  
E: kiosksupport@zebra.com  
Please have your model and  
serial numbers available.  
T: +1 877 ASK ZEBRA (275 9327)  
F: +1 847 821 1797  
T: +44 (0) 1772 693069  
F: +44 (0) 1772 693046  
T: +65 6858 0722  
F: +65 6885 0838  
Repair Service  
Department  
For back-to-base service and E: repair@zebra.com  
New requests: ukrma@zebra.com  
Status updates:  
All other areas:  
tsasiapacific@zebra.com  
repair.  
To request a repair in the U.S.,  
T: +1 847 793 6868  
T: +1 847 793 6864  
F: +1 847 913 2578  
T: +44 (0) 1628 556000  
F: +44 (0) 1628 556001  
T: + 65 6858 0722  
F: +65 6885 0838  
Technical Training  
Department  
For Zebra product training  
courses.  
All other areas:  
T: +1 877 ASK ZEBRA (275 9327)  
T: +44 (0) 1628 556037  
F: +44 (0) 1628 556005  
All other areas:  
Inquiry Department  
For product literature and  
distributor and dealer  
information.  
T: +1 877 ASK ZEBRA (275 9327)  
T: +44 (0) 1628 556032  
F: +44 (0) 1628 556001  
T: +65 6858 0722  
F: +65 6885 0836  
Customer Service  
Department (US)  
Internal Sales  
Department (UK)  
All other areas:  
For printers, parts, media,  
and ribbon, please call your  
distributor or contact us.  
Key:  
T: Telephone  
F: Facsimile  
E: E-mail  
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About This DocumentPreface  
Document Conventions  
12  
Document Conventions  
The following conventions are used throughout this document to convey certain information:  
About this Chapter Sections These sections list and describe each main section of the  
chapter, including the initial page numbers of those sections. These sections primarily serve as  
hyperlink components for the Adobe Acrobat .pdfversion of this guide.  
Alternate Color (online only) Cross-references contain hot links to other sections in this  
guide. If you are viewing this guide online in .pdfformat, you can click the cross-reference  
(royal blue text) to jump directly to its location.  
Command Line Examples All command line examples appear in Courierfont. For  
example, you would type the following to get to the Post-Install scripts in the bindirectory:  
Ztools  
Files and Directories All file names and directories appear in Courierfont. For  
example, the Zebra<version number>.tarfile and the /rootdirectory.  
Caution, Important, Note, Tools, and Example These topics are defined in the  
following example:  
Caution • Advises you that failure to take or avoid a specified action could result in loss of  
data.  
Caution • Warns you of a potential electric shock situation.  
Caution • Advises you that failure to take or avoid a specified action could result in  
personal injury.  
Important • Provides information that is essential to the completion of a task.  
Note • Indicates neutral or positive information that emphasizes or supplements important  
points of the main text.  
Tools • Identifies the tools you need to accomplish a task.  
Example • Provides an example, often a scenario, to better clarify a section of text.  
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13  
Document Conventions  
Illustration Instructions Used when an illustration contains either information about a  
dialog box or step(s) to accomplish in a dialog box.  
One illustration instruction identifies a section of the dialog box and the other shows steps to  
follow.  
1
2
Set Permanent text-box.  
a. In the Set Permanent text-box, type in the print  
server’s IP address.  
1
2
b. When you are finished, click OK.  
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About This DocumentPreface  
Related Documents  
14  
Related Documents  
In addition to the ZebraNet PrintServer User Guide, the following documents might be helpful  
references while using PSII:  
Note • Most of these documents are available on our Web site.  
®
ZPL II Programming Guide For Firmware Version x.14 and later  
®
ZPL II Programming Guide For x.10 through x.13 Firmware  
EPL2 Programmers Manual  
• EPL1 Line Mode Manual  
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1
Introduction  
This chapter provides a high-level overview of the PrintServer II (PSII), installation types,  
standard network configurations, and how to work with PSII.  
Contents  
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Introduction  
Overview  
16  
Overview  
The PrintServer II (PSII) is an optional factory- or field-installed interface device that supports  
network connection of the Zebra printer. PSII also provides a browser-type user interface that  
supports both the configuration of print server settings and the generation of unsolicited printer  
status messages to email-equipped devices.  
ZebraLink-enabled printers offer an additional set of web pages that allow the user to set  
printer specific settings, as well as configure additional unsolicited alerts to be sent via email  
or SNMP.  
If your printer also has ZebraNet Utilities, you have even more functionality. For details, see  
Important • You can download the most recent version of ZebraNet Utilities from our Web  
site: www.zebra.com.  
Illustration  
This illustration shows the flow of all the components that work with PSII. The table that  
follows identifies the components and how they enhance each respective device:  
1
3
Printer with PSII only  
2
PAUSE  
ZebraNet Utilities  
ZebraLink-enabled printer, with PSII  
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Overview  
Components  
Description  
Printer with PSII only  
PSII gives your printer these features:  
1
allows the remote monitoring and configuration capability of the  
PSII using a browser.  
allows you to send unsolicited printer status messages via email-  
enabled devices.  
ZebraLink-enabled  
printer with PSII  
A ZebraLink-enabled printer with PSII gives you all the above-mentioned  
features (WebView and Alert).  
2
3
Note • PSII can be either field- or factory-installed for additional  
features. For details, see Installation Types on page 21.  
®
ZebraNet Utilities  
ZebraNet Utilities is a suite of software programs that work with PSII and  
enhance the features of ZebraLink resident within ZPL-based printers. The  
features include:  
ZebraNet Alert lets you configure multiple event alerts per device with  
different alerts going to different people. You are notified of alerts from  
either visual or audio cues. You can also generate advanced alert  
reports.  
ZebraNet Connect IP lets you, with Windows, enable simple printer  
selection of an IP addressable printer.  
ZebraNet View allows you to locate printers automatically. ZebraNet  
View searches on parameters such as IP address, subnet, printer model,  
printer status, and many other user-defined characteristics. It also offers  
powerful device management capabilities.  
ZebraNet View Java Applet is a Java-based version of the popular  
ZebraNet View. It gives you ZebraNet View capabilities in a non-  
Windows environment.  
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Introduction  
Requirements  
18  
Requirements  
This section lists the minimum requirements for PSII, which include operating systems,  
browser support, and hardware.  
Operating Systems  
These are the platforms supported by ZebraNet Utilities:  
• WindowsNT®, 95, 98, 2000, Me  
• Novell® versions 3 and 4 Netware®  
• UNIX®  
• Linux  
Browser Support  
The ZebraNet View Java Applet is supported by any Java-enabled browser:  
• Internet Explorer 4.0+  
• Netscape Navigator 4.08+  
• Any browser that is HTML 1.1 compliant  
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Introduction  
Requirements  
19  
Hardware  
These are the minimum hardware requirements:  
Internal  
Field Upgrade Factory  
Internal  
Printers  
External  
Xi Series (XiII and XiIII)  
Xi4  
R140  
PAX Series (excluding PAX4)  
®
Z Series  
®
Stripe Series  
Z4Mplus™  
Z6Mplus™  
105SL  
105 Se/160S  
2746  
2746e  
2684  
DA402, T402  
2844 (EPL)  
2844-Z (ZPL)  
Ht-146  
2824  
ZM400™  
ZM600™  
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Introduction  
Compatibility  
20  
Compatibility  
This section identifies the various components that are compatible with PSII.  
ZebraNet Wireless Card Socket Option (WCSO) PSII is fully compatible with  
WCSO.  
Software HP JetAdmin, HP Web JetAdmin™, and HP OpenView™ all work with PSII.  
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Introduction  
Installation Types  
21  
Installation Types  
PSII can be factory- or field-installed, as follows:  
Factory Factory-installations are for new Zebra printers that are built with the internal PSII  
option.  
Field Field-installations are for Zebra printers already in the field that do not have the PSII  
device installed. The PSII option can be installed on existing printers, as follows:  
External PSII — attaches to the printer parallel port  
Important • This installation must be performed by a qualified service technician.  
Internal PSII — for the appropriate Zebra printers, this option connects directly to the  
main logic board  
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PSII Specifications  
22  
PSII Specifications  
Network Connection 10BASE-T UTP RJ45 connection. Auto senses IEEE- 802.3,  
Ethernet II, IEEE- 802.2, and IEEE 802.2/SNAP frame formats  
Printer Connection Bi-directional, IEEE- 1284 Centronics parallel port  
User Interface Activity indicator: bi-color display of operational status; test button:  
diagnostic test and configuration printing  
Size (external ZebraNet PrintServer II) Length: 3.6" / 91.4 mm, Width: 2.5" / 63.5 mm,  
Height: 0.8"/ 20.3 mm  
Weight (external ZebraNet PrintServer II) .5 oz. / 71 g.  
Power Maximum 250mA at 5.25VDC; power provided by the printer (Centronics pin 18,  
5VDC at 200mA)  
Environment Operating Temperature: 0° to 104°F (0° to 40°C); Storage Temperature: –4°  
to 140°F (–20° to 60°C); Operating Humidity: 25 to 85% non-condensing  
Agency Approvals FCC Class B, Canadian ICES-003 “Class B”, EN55022 Class B,  
EN55024, AS/NZS3548  
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Installation  
External PSII  
24  
External PSII  
This section provides you with an illustration of the external PSII and the steps required for its  
installation.  
This illustration shows an external PSII with the important components identified.  
Figure 1 • External PSII  
1
4
2
3
Parallel connector  
Test button  
Status indicator  
Ethernet connector  
1
2
3
4
Note • When necessary, refer back to this illustration during the installation steps.  
To install an external PS II, complete these steps:  
1. Turn off (O) the printer.  
2. See Figure 2. From the back of the printer, insert the PSII device into the parallel port.  
Figure 2 shows the location and an enlarged view of the parallel port.  
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External PSII  
25  
Figure 2 • Parallel Port  
1
Parallel connector  
1
3. Secure the wire locks.  
4. On the back of the PSII, insert a live 10BASE-T cable into the Ethernet connector.  
5. Turn on the printer.  
A red status indicator blinks during the Power On Self Test (POST) and changes to green  
when the initialization is finished.  
The Test button is a small hole on the PSII device. To press it, you need to insert  
something small into the hole, like a paperclip.  
6. Press the Test button located on the bottom of the PSII. This prints out a PSII  
configuration label.  
Important • Label length, DPI and your firmware version:  
For all printers, the minimum label length is 4 in. (10.16 cm).  
For printers with firmware version 7.01 and higher, regardless of the dpi, a  
2-inch (5 cm) label prints  
For printers with firmware version 7 and lower, see the table that follows.  
This table shows you how to determine the minimum label width needed to print a PSII  
configuration label for printers with firmware version 7 or lower:  
DPI  
600  
300  
200  
150  
Inches  
1.25  
2.50  
3.69  
5.0  
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External PSII  
26  
This is an example of a PSII configuration label. The numbers identify the settings you need to  
know. The table following the illustration provides a description of each number.  
Figure 3 • PSII Configuration Label  
1
2
3
This shows the IP address, subnet mask, and default gateway  
of the PSII device. If the IP address is set at 0.0.0.0, you need  
the serial number (in number 3) to set the IP address.  
This shows all the Novell settings.  
This shows the serial number, hardware address (MAC  
address), and firmware version of the PSII device.  
1
2
3
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Installation  
Internal PSII  
27  
Internal PSII  
This section provides you with an illustration of the internal PSII and installation steps.  
1. Which printer model do you have?  
If you have a(n)…  
Then…  
XiII, XiIII, R140,  
105SL, or PAX series  
printer  
Z4Mplus or Z6Mplus See Z4Mplus/Z6Mplus on page 31.  
printer  
XiII, XiIII, R140, 105SL, and PAX Series  
Figure 4 shows you the internal PSII that can be installed into XiII, XiIII, 105SL, and PAX  
series printers. The important components are identified.  
Figure 4 • Internal PSII  
4
1
2
3
Test button  
Status indicator  
Ethernet connector  
Ribbon cable connector  
1
2
3
4
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Internal PSII  
28  
Caution • A qualified service technician must perform this installation.  
To install an internal PSII into a XiII, XiIII, R140, 105SL, and PAX Series printer,  
complete these steps:  
Tools • You need these tools to complete this procedure:  
Phillips Screwdriver Set  
3/32 in. Allen Wrench  
1.  
Caution • Observe proper electrostatic safety precautions when handling  
static-sensitive components such as circuit boards and printheads.  
Connect yourself to an antistatic device.  
2.  
Caution • Turn off (O) the printer and disconnect it from the power source before  
performing the following procedure.  
Turn off (O) the printer and disconnect the AC power cord and all data cables.  
3. From the back of the printer, remove the two screws and the blank cover plate positioned  
next to the main RS-232 and parallel interface connectors.  
4. Which printer model do you have?  
If you have  
Then…  
a(n)…  
XiII, XiIII series,  
R140, or a 105SL  
a. See Figure 5.  
b. To remove the side panel, remove the screws and remove the  
left side panel.  
PAX  
a. See Figure 6.  
b. To remove the side panel, access the electronics by removing  
the mounting screws from the printer’s PCB access panel and  
sliding the panel out.  
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Installation  
Internal PSII  
29  
Figure 5 • Internal PSII  
for the XiII, XiIII Series, R140, and 105SL  
1
2
3
3
1
Ferrite Bead  
Data Cable Connector  
Ribbon Cable  
1
2
3
Figure 6 • Internal PSII  
for the PAX  
4
3
1
2
1
2
Ferrite bead  
Ribbon cable  
Status indicator  
Test button  
1
2
3
4
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Internal PSII  
30  
Note • The parallel port on the back of the printer is not operational when the internal PSII  
is installed. The hardware of the PSII mounting bracket covers the parallel port.  
5. Insert the ribbon cable and PSII through the mounting slot.  
6. Fold the cable and the ferrite bead back over the mounting bracket, and connect the ribbon  
cable connector into the keyed Interface Data Cable Connector (J4) on the main logic  
board.  
7. Secure the PSII interface board in place with the cover plate screws that you removed in  
step 3 of this procedure.  
8. Confirm that all small cable connectors are tight.  
9. Which printer model do you have?  
If you have  
Then…  
a(n)…  
XiII, XiIII series, a. See Figure 5.  
R140, or a 105SL  
b. Reinstall the left-side panel.  
c. Replace the screws that you removed in step 3 of this  
procedure.  
PAX  
a. See Figure 6.  
b. Reinstall the PCB access panel and gently slide the panel into  
the back of the print engine.  
c. Replace the screws that you removed in step 3 of this  
procedure.  
10. This kit includes a label printed with the Ethernet MAC hardware address for the PSII.  
Remove the backing from the label and affix it to the back of the printer.  
11.  
Caution • Reconnect the printer to the power source and turn on (l).  
Reconnect the AC power cord and all data cables and turn on (l) the printer.  
12. Consult your System Administrator before configuring the PSII for your network! To  
establish the network connection, refer to the section applicable to your network type.  
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Installation  
Internal PSII  
31  
Z4Mplus/Z6Mplus  
Figure 7 shows you the internal PSII that can be installed into Z4Mplus and Z6Mplus printers.  
The components you need to be familiar with are identified below.  
Figure 7 • Internal PSII for the Z4Mplus/Z6Mplus  
1
7
6
5
2
3
4
Ferrite bead  
1
Parallel port socket  
Ribbon cable  
Red status indicator  
Green status indicator  
Ethernet connector  
Test button  
2
3
4
5
6
7
Caution • A qualified service technician must perform this installation.  
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Installation  
Internal PSII  
32  
To install an internal PSII into a Z4Mplus printer, complete these steps:  
Tools • You need these tools to complete this procedure:  
Flat-blade Screwdriver Set  
7 mm Nutdriver  
1.  
Caution • Observe proper electrostatic safety precautions when handling  
static-sensitive components such as circuit boards and printheads.  
Connect yourself to an antistatic device.  
2.  
Caution • Turn off (O) the printer and disconnect it from the power source before  
performing the following procedure.  
Turn off (O) the printer and disconnect the AC power cord and all data cables.  
3. See Figure 8. Lift the media door and locate the screw in the middle of the hinge along the  
top of the printer frame.  
4. Remove the screw and the lock washer.  
Figure 8 • Z4Mplus Media Door and Compartment  
1
2
4
3
Media door  
Lock washer  
Screw  
1
2
3
4
Electronics cover  
5. Close the media door.  
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Internal PSII  
33  
6. See Figure 9. To remove the electronics cover, push in and pull up.  
Figure 9 • Z4Mplus Electronics Cover  
1
2
3
Cover plate screws (2)  
Printer back  
Cover plate  
1
2
3
7. From the back of the printer, use a flat-blade screwdriver to remove the screws and the  
cover plate.  
This opens the mounting slot on the back of the printer.  
8. See Figure 10. To disconnect the PSII, unplug the cable connector from the I/O board.  
You will have the I/O board separate from the PSII board (and the cable connected to it).  
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Internal PSII  
34  
Figure 10 • Internal PSII for Z4Mplus  
2
3
1
8
7
4
5
6
Cable connector  
Cable  
Cable tie  
1
2
3
4
5
6
7
8
PSII Board  
Parallel port socket  
Standoffs (3)  
Back cover  
I/O Board  
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9. See Figure 11. Insert the short ends of each standoff into the holes on the main logic board  
until you hear a click.  
Figure 11 • Z4Mplus Main Logic Board and Standoffs  
1
2
Parallel port connector on the main logic  
board  
Standoffs (3)  
1
2
10. See Figure 10 and Figure 11. From the electronics enclosure, plug the parallel port socket  
of the PSII board into the parallel port connector on the main logic board.  
11. Align the holes in the PSII board with the standoffs and snap into place.  
Be sure the PSII is seated securely.  
12. Does your printer have a PCMCIA card installed?  
If…  
Then…  
No  
a. With the PSII board connected to the main logic board, feed the connector  
through the mounting slot in the back of the printer.  
b. Continue with step 13.  
Yes  
a. With the PSII board connected to the main logic board, feed the connector  
over the PCMCIA card, then through the mounting slot in the back of the  
printer.  
b. Continue with step 13.  
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13. See Figure 12. Place the I/O board inside the plate, and plug the cable into the connector  
on the I/O board.  
Figure 12 • Z4Mplus I/O Board and Plate  
1
3
2
Plate  
I/O Board  
I/O Board connector  
1
2
3
.
Note • The parallel port on the back of the printer cannot be used when the internal PSII is  
installed. The hardware of the PSII mounting bracket covers the parallel port.  
14. Using the screws removed in step 7, screw the plate onto the back of the printer.  
15. Reinstall the electronics cover.  
16.  
Caution • Reconnect the printer to the power source and turn on (l).  
Reconnect the AC power cord and all data cables and turn on (l) the printer.  
If the green status indicator is solid (not blinking), the PSII has power.  
17. Consult your System Administrator before configuring the PSII for your network. To  
establish the network connection, refer to the section applicable to your network type.  
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ZebraNet Utilities  
37  
ZebraNet Utilities  
The ZebraNet Utilities is a software suite consisting of tools to assist you with the  
configuration of the PSII device, which gives you the flexibility to make changes to settings,  
track errors, and more.  
If you want to be certain you have the most recent version of the ZebraNet Utilities, you can  
visit our Web site and download the most recent version.  
Note • Contact your System Administrator before installing this software. You must have  
Administrator rights on your network to install most of these utilities.  
To install the ZebraNet Utilities, complete these steps:  
The steps that follow reflect the steps and dialogs for a typical installation. If you plan to  
conduct a custom installation, the dialogs you see will differ from those in this procedure.  
1. Insert the CD-ROM into the drive.  
Important • Is AutoPlay enabled on your computer?  
Yes. Your computer automatically launches the installation.  
No. You need to navigate to the Software>ZebraNet Util>setup.exe on the CD-ROM  
and manually launch the installation.  
2. Click Next>.  
This dialog box lets you select the utilities that you want to install.  
Each of these  
options has  
drop-down menus  
from which to  
choose.  
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Important • If you installed ZebraNet View Java Applet, you must complete the  
installation steps for ZebraNet View Java Applet on page 40.  
3. In the ZebraNet Utilities dialog, select the features you want to install and click Next>.  
This dialog box gives you the chance to reset your installation settings.  
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4. In the ZebraNet Utilities dialog, you have the option to review and make any changes to  
your installation settings. When you are satisfied with your installation settings, click  
Install.  
When the installation is complete, this dialog opens.  
5. Click Finish.  
Important • When the installation is complete, you need to restart your system for the  
changes to take effect.  
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ZebraNet View Java Applet  
40  
ZebraNet View Java Applet  
If you selected ZebraNet View Java Applet when you installed the ZebraNet Utilities, you  
need to complete a few installation steps to work with this utility.  
To install ZebraNet View Java Applet, complete these steps:  
1. From the task bar, select Programs>ZebraNet Utilities>ZebraNet View Java Applet 1.0.  
This Security Warning dialog opens.  
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2. To begin the installation, click Yes.  
The Select Java Plugin Installation dialog opens.  
3. Make the selections that apply to your environment, and click Install.  
The Software License Agreement opens.  
4. Read the License Agreement.  
5. To continue with the installation, click Yes.  
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6. When the installation is complete, click OK.  
The Java page opens.  
7. You have these options:  
To work with this utility, see ZebraNet View Java Applet on page 126.  
To close the utility, click the X.  
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Getting Started  
This chapter provides you with information and procedures for working with the most  
frequently used PSII features.  
Contents  
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Before You Begin  
44  
Before You Begin  
PSII offers many features, but how you access and work with them is dependent on your  
environment. Before you begin, you need to get information from the PSII configuration label.  
Important • Make sure the printer is turned off (O).  
To print a PSII configuration label, complete these steps:  
1. Turn on (l) the printer and let it complete its power-up cycle.  
2. Let the PSII complete its POST cycle.  
3. When the above steps are complete, press Test and hold it in for a few seconds before you  
release it.  
On the Z4Mplus and Z6Mplus, the Test button for the internal PSII device is a small  
button on the back of the printer located under the RJ-45 connector. For more details,  
On any other printer, the Test button on the PSII device is a small hole. For more  
details, see Figure 4 on page 27.  
A PSII configuration label prints. Your configuration label looks similar to Figure 13  
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Before You Begin  
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Figure 13 • Configuration Label  
4. From the configuration label, you need to get these numbers:  
For details on getting these numbers, see page 26.  
ADDRESS (IP address)  
• SUBNET MASK  
• DEFAULT GATEWAY  
• SERIAL NUMBER  
HARDWARE ADDRESS(MAC address)  
5. On the configuration label that prints out for your PSII device, circle the above-mentioned  
settings. You can now proceed to Assigning an IP Address on page 46.  
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Assigning an IP Address  
46  
Assigning an IP Address  
Before you can begin working with PSII, you must get or assign an IP address for the PSII  
device.  
Important • Throughout the procedure in this chapter, there are some features that require  
the default User ID and/or default password. If you are prompted, these are the defaults:  
User ID: admin  
Password: 1234  
With Dynamic Host Configuration Protocol (DHCP)  
If your network uses DHCP, your PSII device is assigned a temporary IP address. This is  
important to know, because you have the option to make the temporary IP address the  
permanent IP address.  
Note • Check with your Network Administrator to see whether your network uses DHCP.  
Without DHCP  
If your network does not use a dynamic IP addressing system (such as DHCP), you need to set  
a permanent IP address of the PSII device.  
ZebraNet View  
ZebraNet View is the Windows-based print server management and configuration utility that  
came with your PSII.  
Important • The remaining sections are dependent on the successful installation of ZebraNet  
Utilities, which you should have completed on page 37.  
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Assigning an IP Address  
47  
To assign an IP address using ZebraNet View, complete these steps:  
1. From the task bar, select Start>Programs>ZebraNet Utilities>ZebraNet View.  
Important • On the illustration that follows, take note of the H/W address column and  
Serial # column. Compare what you see in ZebraNet View with the configuration label  
you printed out.  
The ZebraNet View dialog opens:  
2. Compare the H/W Addressor Serial Numberon the PSII configuration label with  
the H/W Addresscolumn on the screen to find the PSII you are working with.  
3. When you locate your PSII, select it.  
4. From the menu bar, select PrintServer>Configuration.  
Important • If the PSII does not have an IP address, it shows in the main screen with an IP of  
0.0.0.0. If, after 2 minutes, you do not assign an IP Address, the PSII defaults to IP Address  
192.168.254.254 or 198.102.102.254 (this depends on your firmware version).  
5. If your PSII does not have an IP address, complete these steps:  
Find your PSII and right-click.  
In the small dialog that opens, enter an IP Address, click OK.  
The ZebraNet View dialog opens.  
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To set the subnet, complete these steps:  
1. From the ZebraNet View menu bar, select PrintServer>Configuration.  
2. Click the TCP/IP tab.  
3. From the Print Server Configuration>TCP/IP tab, in the Subnet Mask text-box, type in  
your subnet mask.  
4. Confirm it is accurate, and click OK.  
The Print Server Configuration dialog opens:  
5. To set a permanent IP address, enable the Set Permanent radio button.  
6. In the Set Permanent text-box, type a new IP address and click OK.  
To set the default gateway, complete these steps:  
These steps are Optional.  
1. From the ZebraNet View menu bar, select PrintServer>Configuration.  
2. Click the TCP/IP tab.  
3. From the Print Server Configuration>TCP/IP tab, in the Default GateWay text-box, type  
in your default gateway.  
4. Confirm it is accurate, and click OK.  
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Assigning an IP Address  
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In a Non-Windows Environment  
These steps can be used with all printers. However, the liquid crystal display (LCD)  
instructions are for printers with an LCD.  
To assign an IP address from the printer LCD, complete these steps:  
Important • Your PSII must have firmware 6.3 and higher and your Zebra printer must have  
firmware x.10 or higher with an LCD.  
1. Turn on the printer and allow 2 minutes for all systems to complete the self test. If you do  
not have a network cable in the port, the PSII prints the configuration label when it is  
ready.  
2. On the printer front panel, press SETUP/EXIT.  
3. On the printer front panel, press PREVIOUS twice until you reach the network settings  
menu item.  
4. You can edit any of the following network settings in order to communicate with any PSII  
in your network environment.  
Important • To change any of these settings, you need to use the default password: 1234.  
ip resolution(dynamic, permanent) The printer menu item IP RESOLUTION  
must be set to PERMANENT if attempting to assign the IP address from the front  
panel.  
default gateway(default setting of 000.000.000.000)  
subnet mask(default setting 255.0.0.0)  
ip address (if initial default setting is 0.0.0.0, after 2 minutes this defaults to  
198.102.102.254 or 192.168.254.254 — depends on firmware version)  
ip protocol (gleaning only, rarp bootp, dhcp, dhcp and bootp, all)  
Assigning an IP Address via a Telnet Session  
If your environment is not Windows-based, this section is for you. However, this method can  
be used in a Windows environment, too.  
The methods used for assigning an IP address with a Telnet session are Static Route and  
Gleaning.  
Important • This applies to any TCP/IP capable workstation/ host networked with the Zebra  
printer. Both the workstation/host and the PSII must be on the same network segment.  
Before you can Telnet to the PSII and configure it, you must first assign the PSII a temporary  
IP address.  
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Static Route: To use this method, complete these steps:  
1. Turn on the printer and wait for 2 minutes to allow for the device self test.  
During this time, the PSII performs an address broadcast. If no address is assigned to the  
unit (via DHCP or Bootp), it uses a default address. The default address used varies with  
the version of firmware the PSII is using. Print the PSII configuration label to confirm the  
address; for details see page 44.  
2. You can use the route addcommand to place the default IP address into the  
workstation's network routing table.  
Example • In the next step, **** is the IP address on the PSII configuration label.  
3. At the workstation/host command prompt (in Windows, go the DOS prompt), type:  
route add **** "IP address of the workstation" 0  
Note • The zero (0) placed at the end of the "route add" command is optional on some  
systems.  
4. Telnet to the PSII by typing:  
"Telnet xxx.xxx.xxx.xxx"  
The password is 1234.  
5. When finished, you can alter the appropriate settings. When complete, do a reset and  
allow the PSII self test to complete before proceeding with any communications activity.  
Gleaning: To use this method, complete these steps:  
Note • Gleaning works only on local subnets at routers. It does not pass Address Resolution  
Protocol (ARP) broadcasts.  
A method by which the PSII uses the IP address of the first ping packet that is sent to its  
Hardware address.  
1. Add an entry to the ARP table that assigns an IP address to an Ethernet (Hardware)  
address.  
The syntax for this command is: arp -s "temporary ipaddress of print  
server" "MAC Address (print server hardware address)" arp -s  
<temporary ip address> <MAC Address>  
Example • You would type: arp -s 10.3.50.59 00-40-68-1D-B9-86  
2. Power cycle the printer.  
3. As the printer reboots, begin a continuous ping to the address assigned previously.  
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Note • Most UNIX systems use a continuous ping.  
To use a continuous ping from a Windows host, you must issue the command: ping -t  
"ipaddress".  
4. When the PSII begins to respond, stop the ping activity.  
In Windows, Ctrl + C halts the pinging.  
5. Telnet to the PSII and assign the appropriate IP address, subnet mask, and gateway if  
applicable.  
6. Once this is complete, reset the PSII.  
For details on resetting the PSII, see Reset on page 97.  
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Setting Alerts  
52  
Setting Alerts  
It is important to understand the relationship between the PSII and the printer when you are  
establishing alerts. Here are the relationships you need to be aware of:  
Non-ZebraLink-enabled printers — can send alerts on only a specific set of printer  
errors that are reported in the IEEE 1284 protocol.  
ZebraLink-enabled printers — ZebraLink allows for the printer to send alerts not in  
the IEEE 1284 protocol.  
ZebraNet View  
In this section are step-by-steps instructions on how to set up an alert using ZebraNet View.  
For information on setting up alerts using ZebraLink, see ZebraLink on page 54.  
To set alerts (traps) using ZebraNet View, complete these steps:  
1. In the ZebraNet View dialog, from the menu bar select Print Server>Configuration.  
2. Click the SNMP Traps tab.  
The Printer Traps check boxes are the alerts you can set from ZebraNet View.  
3. Enable the alerts (printer traps) you want to set here and click OK.  
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Setting Alerts  
4. To monitor the alerts you established, from the task bar select Start>ZebraNet  
Utilities>ZebraNet Alert.  
The ZebraNet Alert dialog opens:  
In this dialog you can view the log of errors and monitor the activity of your printer(s).  
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Setting Alerts  
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ZebraLink  
In this section are step-by-step instructions on how to set up an alert using ZebraLink. For  
information on setting up alerts using ZebraNet View, see ZebraNet View on page 58.  
Important • If you do not have a ZebraLink-enabled printer, these steps will not work.  
To view Alert Setup using ZebraLink, complete these steps:  
1. Open a Web browser.  
2. In the Address text-box, type your printer’s IP address, and press Enter.  
3. From the Printer Home Page, click Alert Setup.  
The Alert Messaging System dialog opens:  
To add an alert, you need the default user ID and password.  
4. To add an alert, click Add Alert Message.  
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Setting Alerts  
5. Select accordingly.  
6. You can use ZebraNet Alert to monitor alerts set through a ZebraLink-enabled printer.  
From this Web page you can add alert messages to notify you when a printer is out of paper,  
needs a ribbon, and so on.  
Establishing Email Alert Messaging  
ZebraNet Alert supports email notification of printer errors sent directly to any valid email  
address. You can have multiple email addresses set up for routing different error messages, or  
split notifications between email and other network management tools.  
To begin receiving email notification of errors, complete these steps:  
1. From the browser view, in the Address text-box type in the printer’s IP address.  
The Printer Home Page opens.  
2. From the Printer Home Page, click Alert Setup.  
The Alert Setup page shows a list of message notifications and their respective  
destinations (if no notifications are listed).  
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3. To set up email notification, go to the Alert Setup page and click Add Alert Message.  
The Add Alert Message page opens:  
Important • The printer accepts only the last configuration made.  
4. Specify the condition to send over email, such as HEAD ELEMENT BAD or PAPER  
OUT.  
5. Set destination to Email.  
6. Enter a valid email address for the messages to be sent to.  
Example • admin@yourcompany.net (The Port field can be ignored for email  
setup.)  
7. Click Add Alert Message.  
Important • A password is required. If you forget to enter the password, the alerts you just  
set are deleted.  
8. To receive email alert you must give PSII the IP address of your mail server that is  
running SMTP.  
9. To save current settings, click Save Printer Setting.  
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Setting Alerts  
10. Enter the password and click Save Current Configuration.  
11. You can continue to add more settings or, if finished:  
From the Printer Home Page, select PrintServer Settings>Network Communications  
Setup.  
Click SMTP Email Alerts.  
Note • The SMTP Server address might be referred to as Mail Server address.  
Specify your SMTP server address.  
When these steps are done, you can begin receiving email notification messages.  
To monitor alerts, complete these steps:  
1. From the task bar, select Start>Programs>ZebraNet Utilities>ZebraNet Alert.  
The Active Log dialog opens, displaying a list of all the logged alerts:  
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2. From this dialog, you can track the printer(s) activity and status.  
3. From the menu bar, you can explore all the other features, such as Reports.  
Checking Printer Configuration Settings  
This section provides steps on how to check PSII’s configuration settings using ZebraNet  
View and a browser.  
ZebraNet View  
To check configuration settings, complete these steps:  
1. From the task bar, select Start>Programs>ZebraNet Utilities>ZebraNet View.  
The ZebraNet View dialog opens:  
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2. From the menu bar, select Print Server>Configuration.  
The Print Server Configuration dialog opens:  
This dialog offers multiple tabs to choose from. Each tab contains various configuration  
settings that you can change.  
For details on the configurations, see page 116.  
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Browser  
This section provides steps on how to check PSII’s configuration settings using its Web pages.  
To access the PSII settings, complete these steps:  
1. Open a Web browser.  
2. In the Address text-box, type your printer’s IP address, then press Enter.  
Your browser page looks similar to this:  
Note • Your printer firmware determines how this page looks. This page is from a printer  
with firmware x.10 and above.  
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3. From the Printer Home Page, click Print Server Settings.  
The default User ID and password are required.  
Important • The illustration of the Print Server Settings page is based on a ZPL printer. If  
you have an EPL printer, the menu options on the Print Server page are slightly different.  
The Print Server Configuration Page opens:  
Note • Your printer firmware determines how this page looks. This page is from a printer  
with firmware x.10 and below.  
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To access the PSII settings, complete these steps:  
1. From the Print Server page, click Print Server.  
The Print Server Configuration page opens:  
2. For details on the configuration choices, see Checking Printer Configuration Settings  
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Getting Started  
Setting Up a ZebraNet Connect IP  
63  
Setting Up a ZebraNet Connect IP  
ZebraNet Connect IP allows you to send jobs to PrintServers that use Dynamic IP addresses  
(DHCP). It also notifies you of printer errors, such as paper out or head open. When print jobs  
are printed through ZebraNet Connect IP, they are sent directly to PSII and are not routed  
through a network server, resulting in a reduction of network traffic.  
Note • The DHCP feature of ZebraNet Connect IP can rediscover a PSII on the local subnet,  
even when its IP address might be changing (e.g., when using DHCP for IP address  
resolution). The PSII is relocated by its port name as configured through ZebraNet View (the  
default name is Serial Number-Port Number). This feature is enabled on the local subnet  
only. A non-local PSII device is not rediscovered if the IP address changes.  
If you have printing problems while using the ZebraNet Connect IP printing port, you may  
check the status of the port or change its settings through the printer Properties dialog.  
• For Windows 95/98, select Port Settings under the Details tab.  
• For Windows NT 4.0 or Windows 2000, select Configure Port under the Ports tab.  
Windows NT 4.0/Windows 2000  
If you are using the Windows NT 4.0 or Windows 2000 operating system, use the following  
procedure to set up a printer port for the PSII.  
1. From the task bar, select Start>Settings>Printers.  
2. Select the Windows printer to use when printing with the PSII.  
3. From the menu bar, select File>Properties.  
4. To add a ZebraNet Connect IP port, in the Ports tab select Add Port.  
5. From the list of Available Printer Ports, select ZebraNet Connect Monitor as the type of  
port to add, and click New Port.  
Note • If ZebraNet Connect IP monitor is not listed, verify that the ZebraNet Connect IP  
software has been properly installed. To do this, you need to reinstall the software and  
choose Modify.  
You enter into the Add ZebraNet Connect Port screen, where there is a list of all PSII  
devices available on the local subnet.  
The TCP/IP monitor searches only the local subnet.  
The IPX/SPX monitor retrieves all devices found in the NetWare bindery.  
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Setting Up a ZebraNet Connect IP  
64  
6. If the port you want to add is listed in the Ports Available on Local Subnet window, select  
the port name. If the port you want to use is not listed, you can:  
Select Cancel and repeat step 5 to rediscover the print servers.  
In ZebraNet Connect for IPX/SPX, click Search and enter the PrintServer’s Network  
Number and Hardware Address.  
In ZebraNet Connect, click the Locate Non-local Device button and enter the static  
TCP/IP Address used for the PSII.  
Note • The ZebraNet Connect for TCP/IP DHCP discovery feature relocates a PSII device  
on the local subnet by its port name, even if the IP address changes. This feature is enabled  
on the local subnet only. A non-local PSII device is not rediscovered if the IP address  
changes.  
7. Click Add.  
8. To close the Printer Ports dialog, click Cancel.  
9. To save the configuration, click OK.  
Now you can use ZebraNet Connect. Whenever you print to the Windows printer configured  
with ZebraNet Connect, your print job will go directly to the ZebraNet PSII port.  
Windows 95/98/Me  
To set up a PSII port using Windows 95/Windows 98/Me, complete these steps:  
1. From the task bar, select Start>Settings>Printers.  
2. Select the Windows printer that you want to print with ZebraNet Connect IP.  
Note • Under Windows 95, you have to set up the printer for a local port first, then open  
Properties from the File menu and continue with the configurations.  
3. From the file menu, select File>Properties.  
4. To add a ZebraNet Connect IP port, in the Details tab select Add Port.  
5. From the Add Port dialog, select Other, then select the ZebraNet Connect Monitor as the  
type of port to add.  
6. Click OK.  
Note • If ZebraNet Connect IP is not listed, verify that the software has been properly  
installed.  
The Add ZebraNet Connect Port screen opens. There is a list of all PSII devices discovered on  
the network.  
The TCP/IP monitor searches only the local subnet.  
The IPX/SPX monitor retrieves all devices found in the NetWare bindery.  
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Setting Up a ZebraNet Connect IP  
65  
7. If the port you want to add is listed in the Ports Available on Local Subnet window, select  
the port name. If the port you want to use is not listed, you can:  
Select Cancel and repeat step 5 to rediscover the PSII devices.  
In ZebraNet Connect IP for IPX/SPX, click Search and enter the PSII’s network  
number and hardware address.  
In ZebraNet Connect IP, click the Locate Non-local Device button and enter the static  
TCP/IP address used for the PSII.  
8. Click Add.  
9. To save the configuration, click OK.  
Now you can use ZebraNet Connect IP. Whenever you print to the Windows printer  
configured with ZebraNet Connect IP, your print job will go directly to the PSII port.  
IPX (NetWare)  
ZebraNet Connect for IPX/SPX is a utility that allows simple, direct, IPX/SPX printing from  
your computer to a printer attached to a ZebraNet PSII. Print jobs printed through the  
ZebraNet Connect utility are sent directly to the PSII and do not require a NetWare server,  
resulting in a reduction of network traffic.  
If you have printing problems while using the PSII Connect printing port, you can check the  
status of the port or change its settings under the printer Properties window.  
• For Windows 95/98, select Port Settings under the Details tab.  
• For Windows NT 4.0 or Windows 2000, select Configure Port under the Ports tab.  
Notify on Printer Error — This feature checks the printer status prior to printing the job.  
If a printer error is detected (e.g., printer off-line), the error description is given.  
Notify When Printed — This feature provides an alert when your job is active on the  
printer. This is useful if the printer is unusually busy.  
Description — An optional field in which you can list any useful information about the  
printer port, such as location.  
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Enabling Protocols  
66  
Enabling Protocols  
You can enable protocols with WebView or ZebraNet View. This section provides you with  
directions for accessing and enabling protocols using both WebView and ZebraNet View.  
WebView  
This section contains directions for accessing protocols using WebView. The browser  
illustrations were captured from a ZebraLink-enabled printer.  
To enable protocols using WebView, complete these steps:  
1. Open a Web browser.  
2. In the Address text-box, type your printer’s IP address, then press Enter.  
Your browser page looks similar to this:  
3. From the Printer Home Page, click Print Server Settings.  
The default User ID and password are required.  
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4. From the Print Server page, click Print Server.  
The Print Server Configuration page opens:  
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5. From the Print Server Configuration page, click Enabled Protocols.  
The Protocol Configuration page opens:  
6. Select the protocols you want to enable, then click Submit Changes.  
You get a confirmation to reset the unit for changes to take place.  
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ZebraNet View  
This section contains directions for accessing protocols using ZebraNet View.  
To enable protocols using WebView, complete these steps:  
1. From the task bar, select Start>Programs>ZebraNet Utilities>ZebraNet View.  
The ZebraNet View dialog opens:  
2. From the menu bar, select Print Server>Configuration.  
3. Click the Protocols tab.  
The Protocols tab opens:  
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Defaulting the PSII  
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4. Select the protocols you want to enable, then click OK.  
A confirmation message opens.  
5. To accept changes, click OK.  
Defaulting the PSII  
This section provides you with instructions for defaulting the PSII to factory settings using  
WebView, ZebraNet View, and the Test button.  
WebView  
To default the PSII to factory settings using WebView, complete these steps:  
1. From the ZebraNet PrintServer view, click Factory Print Server Settings.  
The Restore to Factory Defaults page opens:  
2. Enable the check box of the settings you want to reset, and click Submit Changes.  
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Important • With the reset command on its way to the PSII, the HTTP connection is  
unavailable while the PSII re-initializes. You need to wait a few seconds before trying to  
reestablish a connection.  
ZebraNet View  
To default PSII to factory settings using ZebraNet View, complete these steps:  
1. From the task bar, select Start>Programs>ZebraNet Utilities>ZebraNet View.  
The ZebraNet View dialog opens:  
2. From the menu bar, select Print Server>Reset.  
The Reset Print Server dialog opens:  
3. Select the settings you want to reset, then click Restore.  
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Test Button  
To default the PSII to factory settings using the Test button, complete these  
steps:  
1. The printer is turned off (O).  
The Test button is a small hole on the bottom of the external PSII device. To press the  
Test button, you need to insert something small into the hole, like a paperclip.  
2. With the printer turned off, press and hold the Test button on the PSII device and turn on  
the printer.  
3. The status indicator tells you when PSII has been reset to factory defaults, as follows:  
If an active network cable is connected to the PSII, the status indicator turns solid  
green. When this happens, you can release the Test button.  
If there is not an active network cable connected to the PSII, the status indicator  
flashes green. When this happens, you can release the Test button.  
For more details on status indicators, see Status Indicator on page 130.  
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Printing Configurations  
BSD (Berkeley Software Distribution)-Style Print Queue  
74  
BSD (Berkeley Software Distribution)-Style Print Queue  
BSD is a version of the UNIX OS that distributes software that includes TCP/IP.  
Configuring the Print Queue  
For remote BSD-style LPD printing, add the PSII as a remote printer in the /etc/printcap  
database to each host printing to the PSII. You can add printcap options as needed. If you are  
unfamiliar with these options, consult the printer documentation.  
Important • You must be logged in as root.  
The entry looks similar to this:  
local_print_queue_name|[printer_model_and_manufacturer]:\  
:lp=:mx#0:rm=ZebraNet_name:\  
:rp=remote_print_queue_name:\  
:sd=path_to_spool_directory:lf=just log_file_name  
local_print_queue_name— This defines the name of the printcap entry. It is used by  
the LPR/LPD utilities to specify which printcap entry is being referenced. Additional printcap  
entries can be added as needed for different queue types. Each entry must have a unique  
local_print_queue_name and a different spool directory to work properly. When you are ready  
to print, use the local_print_queue_name that matches the data type of the file to be printed.  
ZebraNet_name— This is the name (alias) of the ZebraNet PSII. This must be the same  
name as entered in the /etc/hosts file or your NIS or DNS system. An IP address may also  
be used here.  
remote_print_queue_name— This entry determines the ZebraNet port where the print  
job will be printed and optionally specifies ASCII printing that must end for LF1.  
path_to_spool_directory— This is the path to a directory where the print jobs will  
be spooled for this queue. You must create a unique spool directory for each printcap entry.  
log_file_name— This is the path to a file where error information from the LPD will be  
logged.  
Example • Your printcap entries might look similar to this:  
Ascii_files|form.feed.Queue_on_Port_1:\  
:lp=:mx#0:rm=pserver1:rp=MYQUEUELF1:\  
:sd=/usr/spool/myqueuelf1:\  
:lf=/usr/spool/myqueuelf1/queue.log  
Important • Each printcap entry must have a different spool directory to work properly.  
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System V Queue Installation  
75  
System V Queue Installation  
Configuring Operating System V Queue for ZebraNet Printing  
This section describes the configuration of the printing system on the UNIX operating system.  
For clarity and brevity, the following specific names are used to represent general devices or  
concepts.  
lj4— The local queue name on the UNIX system to which you want PSII print jobs directed.  
ZEBRAPRINTER— The host name or IP address of the remote system that is the PSII device.  
For example, to Telnet to the PSII and invoke the PSII configuration utility, you would enter:  
Telnet ZEBRAPRINTER  
A host name is not required for the PSII — the IP address can be used.  
yourqueuename— This is the name of the queue on the ZebraNet and must end with LF1.  
Prerequisites  
Before you proceed, the following prerequisites must be met:  
• The name ZEBRAPRINTER and the IP address assigned to the PSII are in the /etc/hosts  
file on the UNIX system.  
• The LPD must be running on the UNIX system.  
UNIX Configuration  
To configure the UNIX machine so users can spool print jobs to the PCL print  
queue on the ZebraNet named ZEBRAPRINTER, complete these steps:  
1. Log in to the UNIX machine as root.  
2. Type:  
lpsystem -t bsd ZEBRAPRINTER  
3. Type:  
lpadmin -p lj4 -s ZEBRAPRINTER!yourqueuename - I any  
4. Type:  
accept lj4  
5. Type:  
enable lj4  
6. Try printing by typing the command:  
lp -d lj4 [filename]  
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Printing Configurations  
System V Queue Installation  
76  
Notes • ___________________________________________________________________  
__________________________________________________________________________  
__________________________________________________________________________  
__________________________________________________________________________  
__________________________________________________________________________  
__________________________________________________________________________  
__________________________________________________________________________  
__________________________________________________________________________  
__________________________________________________________________________  
__________________________________________________________________________  
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5
NetWare Print Configuration  
This chapter provides you with instructions for configuring Novell’s NetWare for printing to  
PSII.  
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Printing in PServer Mode  
78  
Printing in PServer Mode  
You must have Zebra’s snap-in for Novell installed to complete these steps.  
To configure in Novell’s NetWare for printing to the PSII, complete these steps:  
Important • Some important items to keep in mind before you proceed with these steps:  
You must have PSII installed before you proceed with these steps.  
• Snap-in for Novell only works with Windows 9X operating systems.  
1. From the task bar, select Start>Programs>ZebraNet Utilities>ZebraNet View.  
2. Create a ZebraNet object by completing the following steps:  
From Novell’s NetWare Administrator, select the container in which you want the  
object created.  
Example • To create an object that is subordinate to sales, choose SALES.  
From the menu bar, select Object>Create.  
If the Create option is gray, you do not have sufficient rights, or you selected a leaf object.  
Find Zebra Print Server, select it, and click OK.  
If the class of the object you want to create is not listed, you cannot create it in the  
container you selected.  
Define filter and sort devices for displaying a list of PSII devices to choose from, and  
click OK.  
Type in a name for the new PSII object, and click Create.  
Wait for the print server to reset.  
(optional) To rename one of the PSII devices, select the one you want to rename, and  
click Create.  
3. In the Directory Tree, find your object, and double-click.  
4. Select Assignments>Assign>New.  
5. Next to the Context text-box, click the Directory Tree icon, then double-click the browse  
arrow.  
6. Find the Contexts container you want, and double-click.  
It auto-fills into the Context text-box.  
7. Enter the printer name you want, and click Create.  
8. Next to the Print Queues section, click New.  
9. Next to the Context text-box, click the Directory Tree, and double-click the Browse arrow.  
10. Select the Context you want.  
It auto-fills the text-box.  
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Printing in PServer Mode  
11. In the Print Queue Name text-box, type in the name you want.  
12. Next to the Print Queue Volume text-box, click the Directory Tree icon.  
13. Double-click the Volume you want, and click Create.  
Your Print Queue Name is listed with the name of your Context as the extension.  
14. Click OK, and then click OK again.  
Wait for the print server to reset.  
15. To refresh your Directory Tree, double-click on your context twice.  
You now see the Object, Printer Name, and Print Queue that you created.  
To attach a generic text driver to print to the PSII configured in NetWare,  
complete these steps:  
1. On Add Printer double-click, and click Next.  
2. Select Network Printer, and click Next.  
3. Click Browse and click on the context.  
You can see the queue and printer that you created.  
4. Select the queue, and click OK.  
The Network path (queue name) auto-fills.  
5. Click Next.  
6. Select Generic for Manufacturer of printer, and click Next.  
7. Select Keep Existing Driver, and click Next.  
8. Enter the printer name you want and click Next.  
9. Select No for printing a Test Page, and click Finish.  
10. From the Printers dialog, double-click on your new printer and set it as the default printer.  
11. Open a text editor, create ZPL (Zebra Programming Language) file, and print.  
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NetWare Print Configuration  
Printing in PServer Mode  
80  
Notes • ___________________________________________________________________  
__________________________________________________________________________  
__________________________________________________________________________  
__________________________________________________________________________  
__________________________________________________________________________  
__________________________________________________________________________  
__________________________________________________________________________  
__________________________________________________________________________  
__________________________________________________________________________  
__________________________________________________________________________  
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6
Using Printing Protocols  
In this chapter you are given steps to set up your PSII to support Internet Printing Protocol  
(IPP). Also, an exercise is provided to experiment with File Transfer Protocol (FTP) support.  
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Using Printing Protocols  
IPP  
82  
IPP  
Important • You must have IPP support on your system.  
IPP is an application-level protocol used for distributed printing over the Internet. Using IPP  
from any standard IPP client, you can transfer jobs to a printer that is connected to your  
ZebraNet PSII device and the Internet.  
Important • IPP support is not available on all PSII printers. To be certain you are running  
the latest version of firmware, visit our Web site: www.zebra.com  
To set up your PSII to support IPP, complete these steps:  
1. Open a browser.  
2. Enter the PSII IPP URL as follows:  
http://xxx.xxx.xxx.xxx:631/ipp/port1  
xxx.xxx.xxx.xxx = the IP address of the PrintServer II  
device  
:631 = a fixed value  
/ipp = a fixed string designating IPP  
/port1 = a fixed value  
Example • Your address might look like this:  
http:198.60.248.120:631/ipp/port1  
Note • Because IPP does not have an official standard, usage depends entirely on the  
quality of the IPP client and server.  
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FTP  
FTP  
Embedded within the PSII is an FTP server application that processes file transfers from a host  
computer to the printer.  
If the printer is on a network, label formats can be generated and data can be transferred  
without setting up a print queue.  
To send information to the printer in a Windows environment, try this  
alternative exercise:  
1. In a text editor, generate the following ZPL II code:  
^XA  
^FO100,100  
^CF0,55^FDZebra Technologies^FS  
^XZ  
2. Save the file and name it test.txt.  
3. Open the MS-DOS Command Prompt and type:  
ftp <IP of PrintServer II>  
Example • If the IP address of your PSII device is 12.3.4.123, you would type:  
ftp 12.3.4.123.  
This opens a session with the FTP server.  
Note • The default user name is blank.  
4. Type your user name and press Enter.  
5. Type:  
put test.txt  
This transfers test.txtto the printer, and the printer generates a label.  
6. To terminate the FTP session, type:  
quit  
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Using Printing Protocols  
FTP  
84  
Notes • ___________________________________________________________________  
__________________________________________________________________________  
__________________________________________________________________________  
__________________________________________________________________________  
__________________________________________________________________________  
__________________________________________________________________________  
__________________________________________________________________________  
__________________________________________________________________________  
__________________________________________________________________________  
__________________________________________________________________________  
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PrintServer II  
PSII Features  
86  
PSII Features  
This section covers features available for the PSII only, not the printer’s features. Some of the  
features you access in this section prompt you to enter the default user ID and password, as  
follows:  
User ID: admin  
Password: 1234  
The options on the Print Server page vary. ZPL and EPL printers print server settings vary  
slightly.  
Note • The difference between ZPL and EPL is this:  
ZPL — If you have a ZPL printer, you are initially prompted to the Printer Home  
page, and from there, you select Print Server Settings.  
EPL — If you have an EPL printer, you are immediately prompted to the Print Server  
page.  
Status and Configuration  
The steps that follow are based on the navigation of a ZPL printer using firmware X.10 or  
higher.  
Important • You can upgrade your firmware by visiting our Web site:  
http://www.zebra.com  
To access the print server settings, complete these steps:  
1. Open a Web browser.  
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2. In the Address text-box, type your printer’s IP address, and press Enter.  
The Printer Home Page opens:  
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3. From the Printer Home Page, click Print Server Settings.  
Important • The illustration of the Printer Server Settings page is based on a ZPL printer.  
If you have an EPL printer, the menu options on the Print Server page are slightly  
different.  
The PrintServer page opens:  
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4. From the PrintServer page, click Print Server.  
The Print Server Configuration page opens:  
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5. In the Print Server Configuration page, you have a menu to choose from. The table that  
follows identifies what each menu option page looks like:  
Enabled Protocols  
Modifies the protocols to be used. NetWare, HP  
JetAdmin, or both.  
Enabling HP JetAdmin Support allows status  
from the Zebra device to display in Hewlett-  
Packard’s HP JetAdmin utility.  
Netware  
Preferred Tree — Enter the tree that the printer is  
in.  
Print Server Name — Enter the name of the  
printer.  
Disable NetWare SAP — Enables or disables the  
broadcast SAP (Service Advertising Protocol)  
messages. Typically, SAP is enabled. If SAPs are  
disabled, the print server does not appear in the  
bindery and is not discovered by ZebraNet View.  
Disabling SAPs reduces network traffic,  
however, SAPs should be disabled, only on  
networks using NDPS exclusively or NetWare 5  
over the IP protocol.  
NetWare Frame Format — You can select how  
the frames for the data packets are assembled.  
The default is Automatic Sensing.  
For details, see Help.  
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TCP/IP Configuration  
You can change the TCP/IP Configuration of the  
PSII.  
For details, see Help.  
TCP/IP Logical Printing Ports  
Logical printers allow you to set up multiple pre-  
and post-processing configurations for each  
output port. Each logical port configuration can  
do the following:  
Add user-configured strings before and after  
the print data.  
Remove unwanted characters from the  
beginning of the print data.  
Four logical printer configurations are  
supported for each output port on the printer.  
The configurations can be assigned to any  
port, and all of these configurations can be  
assigned to a single output port.  
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PSII Features  
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System (SNMP)  
This feature gives you the ability to manage  
multiple devices on a network, be it printers,  
computers, or other network-attached devices.  
On this page you can define the SNMP system  
name, system location (PSII description), and  
other SNMP settings for your PSII.  
IPX Alerts (Traps)  
Internetwork Packet Exchange (IPX) is  
Netware’s network-layer protocol that handles  
networking addressing, routing, and packets.  
This feature has you enter the IPX Network  
Address and IPX Node Address to which traps  
will be sent.  
To broadcast traps to all addresses on all  
networks, enter FFFFFFFF in the IPX  
Network address field and FFFFFFFFFFFF  
in the IPX Node Address field.  
To broadcast traps to all addresses on a  
specific local network, enter the network  
number in the IPX Network Address field  
and then FFFFFFFFFFFF in the IPX Node  
Address field.  
To disable traps, set all destination addresses  
to 0.  
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SMTP Email Alert Configuration  
This feature allows you to enter data regarding  
System Information on the network that is being  
used. Typically, a Network Administrator would  
use this.  
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Web Admin  
This page allows you to configure the Admin  
name and password. Links to upgrades and  
support information can also be altered.  
POP3 Email Printing  
This feature helps you set up the print server to  
receive email messages containing formats that  
can be printed. The POP3 settings must be set to  
retrieve emails from the email server.  
Warning • Setting the POP3 polling  
interval (seconds) below 30 can cause  
communication problems with the POP3  
server.  
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Print Server Status  
From the Print Server page, in the Print Server Status section you can access PSII’s  
configuration sheet and port status.  
To open PSII’s configuration sheet, complete this step:  
1. From the PrintServer page, click View Configuration Sheet.  
This page opens:  
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To view the port status, complete this step:  
Important • The default user ID and password is required to access this page.  
1. From the Print Server page, click View Port Status.  
The port status page opens:  
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Reset  
From the Print Server page, in the Reset section you can reset PSII’s configuration settings to  
what they were before you made the most recent changes.  
To reset the PSII, complete these steps:  
1. From the Print Server page, click Reset Print Server.  
The Reset Device page opens:  
2. To reset PSII, click Yes.  
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Restore  
From the Print Server page, in the Restore section you can restore PSII’s to the default factory  
settings:  
To restore PSII to the default factory settings, complete these steps:  
1. From the Print Server page, click Factory Print Server Settings.  
The Restore To Factory Defaults page opens:  
2. Make the selections you want, and click Submit Changes.  
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B
ZebraLink  
The appendix provides you with detailed information that allows you to use the enhanced  
functionality of your ZebraLink-enabled printer with the PSII.  
Contents  
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ZebraLink  
WebView  
100  
WebView  
WebView gives the System Administrator or user who needs complete, easy, one-step control  
over the printing environment exactly what is needed. It provides real-time configuration,  
control, and monitoring capabilities with the convenient graphic interface of a Web browser.  
The Web pages returned by Zebra printers are not static. They contain real-time information  
about the printer’s present state of operation, including on-line status, error conditions, and all  
printing parameters.  
Home Page  
Note • To access the printer’s Web page, you need the IP address. For instructions on getting  
the IP address, see Assigning an IP Address on page 46.  
The Home Page is the first Web page that opens. It is a page with a menu of hyperlinks. Each  
hyperlink allows you to make modifications to the printer, PSII, and network settings; the  
other changeable settings through the Home Page include:  
• Network Status, Error, and Warning reports  
• ZebraNet PSII configuration  
• Printer settings  
• Directories of objects stored in Flash memory and RAM devices  
• Objects, stored fonts, images, programs, and ZPL II formats  
• Zebra Technologies support and home pages  
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ZebraLink  
WebView  
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To open the WebView of your printer, complete these steps:  
1. Open a Web browser.  
2. In the Address text-box, type your printer’s IP address, and press Enter.  
The Printer Home Page opens:  
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WebView  
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View Printer Configuration  
The View Printer Configuration menu option provides accurate, up-to-the-minute information  
on the printer’s current state. An administrator can conveniently find any information on the  
Virtual Configuration Label and also check on the status of printer ports.  
To see the View Printer Configuration menu option, complete these steps:  
1. From the Printer Home Page, click View Printer Configuration.  
The WebView displays the configuration settings:  
2. To update the printer information from this view:  
For Netscape, select Reload and the printer sends current information to the Web  
browser.  
For IE, click Refresh and the printer sends current information to the Web browser.  
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ZebraLink  
WebView  
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3. When you are finished reviewing:  
To return to the Home page, click the Home link.  
To print the label, scroll to the bottom of this page and click Print Label.  
View and Modify Printer Settings  
This section provides you with steps for accessing and modifying printer settings with a  
ZebraLink-enabled printer. It also provides illustrations of the various pages you can access.  
Important • To apply changes made in this section, you need to use the default user ID and  
password:  
User ID: admin  
Password: 1234  
To view the View and Modify Printer Settings, complete these steps:  
1. From the Printer Home Page, click View and Modify Printer Settings.  
The View and Modify Printer Settings page opens:  
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ZebraLink  
WebView  
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2. In the View and Modify Printer Settings page, you have a menu to choose from. The  
section that follows identifies what each menu option page looks like:  
General Setup  
Serial Communications Setup  
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WebView  
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Network Communications  
Setup  
Print Listings on Label  
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WebView  
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Media Setup  
Calibration  
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ZebraLink  
WebView  
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ZPL Control  
Advanced Setup  
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Directory Listing  
The directory page provides a listing of all file system devices (B:, E:, R:, Z:). The size, name,  
and location of each stored object appears.  
Buttons are available to perform file management operations on the objects. The file  
management operations include:  
Delete object — Not available for objects in read-only memory (Z:).  
Copy object to a new name and/or device — Not available for objects in read-only  
memory (Z:).  
To view the Directory Listing, complete these steps:  
1. From the Printer Home Page, click Directory Listing.  
This page opens:  
2. There are several links to select in this view.  
3. To create a script, click Create New Script.  
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ZebraLink  
WebView  
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Alert Setup  
To configure the printer’s interaction with ZebraNet Alert to be completely functional, SNMP  
settings must be established in these areas:  
• The printer, via the WebView interface.  
• The Alert Printer Management Utility for logging SNMP traps.  
The ZebraLink messaging system provides for more than SNMP notification. Alert can be  
routed to various destinations:  
TCP  
UDP  
email  
serial port  
parallel port destinations  
To view Alert Setup, complete these steps:  
1. From the Printer Home Page, click Alert Setup.  
The Alert Messaging System page opens:  
2. To add an alert, click Add Alert Message.  
3. Select accordingly.  
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Establishing Email Alert Messaging  
ZebraNet Alert supports email notification of printer errors sent directly to any valid email  
address. You can have multiple email addresses set up for routing different error messages, or  
split notifications between email and other network management tools.  
To begin receiving email notification of errors, complete these steps:  
1. From the browser, in the address text-box type in the printer’s address.  
The printer’s home page opens.  
2. From the Printer Home Page, click Alert Setup.  
The Alert Setup page shows a list of message notifications and their respective  
destinations.  
3. From the Alert Setup page, email notification can be set up. Click  
Add Alert Message.  
The Add Alert Message page opens:  
.
Important • The printer accepts only the last configuration made.  
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4. Specify the condition to send over email, such as HEAD ELEMENT BAD or PAPER  
OUT.  
5. Enter a valid email address for the messages to be sent.  
Example • admin@yourcompany.net (The Port field can be ignored for email  
setup.)  
Important • You must type in a password. If you forget to enter the default password, the  
alerts you just set are deleted.  
6. Click Add Alert Message. Here you can continue to add more settings or, if finished, save  
the current settings.  
7. From the Printer Home Page, select PrintServer Settings>Network Communications  
Setup.  
8. Click SMTP Email Alerts.  
9. Specify your SMTP server address.  
When these steps are done, you can begin receiving email notification messages.  
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Printer Controls  
This page offers control over basic printer functions.  
Other functions are also accessible from this page. These include:  
Feed— causes printer to feed one label.  
Cancel One Format— cancels the currently printing format.  
Cancel All Formats— cancels all formats.  
Reset Printer— causes printer to perform its standard reset without cycling  
power.  
To view Printer Controls, complete these steps:  
1. From the Printer Home Page, click Printer Controls.  
This Printer Controls page opens:  
Important • In this view, you must have administrative rights to make changes to the  
printer controls.  
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Print Server Settings  
This section provides you with instructions for viewing the current printer settings.  
To view the print server menu, complete these steps:  
• From the Printer Home Page, click Print Server Settings.  
The PrintServer page opens:  
For more details on PSII, see PrintServer II on page 85.  
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Notes • ___________________________________________________________________  
__________________________________________________________________________  
__________________________________________________________________________  
__________________________________________________________________________  
__________________________________________________________________________  
__________________________________________________________________________  
__________________________________________________________________________  
__________________________________________________________________________  
__________________________________________________________________________  
__________________________________________________________________________  
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C
ZebraNet Utilities  
The appendix provides you with details on ZebraNet Utilities, the software suite of printer  
administration tools that complements and enhances both ZebraLink and the ZebraNet family  
of connectivity products.  
Contents  
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ZebraNet Utilities  
ZebraNet View  
116  
ZebraNet View  
ZebraNet View allows you to locate printers automatically. It can search on parameters such as  
IP address, subnet, printer model, printer status, and many other user-defined characteristics. It  
also offers powerful device management capabilities.  
To open ZebraNet View Utilities, complete these steps:  
1. From the task bar, select Start>Programs>ZebraNet Utilities>ZebraNet View.  
The ZebraNet View dialog opens:  
2. Select your printer.  
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ZebraNet View  
3. From the menu bar, select PrintServer>Configuration.  
The Print Server Configuration dialog opens:  
There are multiple tabs that you can access to make changes to current settings.  
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ZebraNet View  
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To set alerts in ZebraNet View, complete these steps:  
1. From the Print Server Configuration dialog, click the SNMP Traps tab.  
The SNMP Traps tab shows the alerts you can set.  
The check  
boxes in  
Printer Traps  
are the  
alerts.  
2. To monitor the set alerts (printer traps), see ZebraNet Alert on page 119.  
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ZebraNet Alert  
ZebraNet Alert  
ZebraNet Alert gives you the ability to manage your Zebra printers by immediately notifying  
System Administrators of printer error or warning conditions. Using Web- based configuration  
tools, selected errors or warning conditions can be routed to a variety of services such as email  
messages, wireless pagers, or the ZebraNet Alert.  
The following tables show the conditions that can trigger alerts:  
PSII Alerts  
These conditions can trigger PSII alerts:  
• On-line (condition clear)  
• Off-line  
• Paper out  
• Printer error  
ZebraLink Alerts  
These conditions can trigger ZebraLink Alerts:  
• Media out  
• Ribbon out  
• Printhead over-temp warning  
• Printhead under-temp warning  
• Head open  
• Power supply over-temp  
• Ribbon warning (in direct-thermal mode)  
• Rewind full  
• Cut error  
• Printer paused  
• PQ job completed  
• Label taken  
• Head element out  
• Power on  
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ZebraNet Alert Destinations  
Unsolicited Alert messages can be directed to the following destinations:  
• Email (PSII-specific)  
• Serial (ZebraLink-specific)  
• Parallel (ZebraLink-specific)  
• TCP (PSII-specific)  
• UDP (ZebraLink-specific)  
• SNMP (PSII-specific)  
ZebraNet Alert Using SNMP  
You can send notifications over SNMP only, for use with ZebraNet Alert or a similar network  
management utility.  
To configure the PSII to send alerts across a TCP/IP Network to ZebraNet Alert,  
complete these steps:  
Important • If you did not install ZebraNet Alert during the ZebraNet Utilities installation,  
1. From the task bar, select Start>Programs>ZebraNet Utilities>ZebraNet View.  
2. Select the printer you want.  
If a DHCP server is present, the PSII will already have an IP address.  
If no DHCP server is present, you might need to assign the printer an IP address.  
3. To assign your printer an IP address, from the menu bar, select Print  
Server>Configuration.  
4. For PrintServer SNMP Traps, select the SNMP Traps tab.  
5. Enter the trap destination and options.  
This tells the PSII what TCP/IP address to send the alerts to, and under what  
circumstances to send error and log reports. Entering 255.255.255.255 broadcasts the  
message to every host on the network with an SNMP program running.  
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ZebraNet Alert  
6. For ZebraNet Alert to get and display the messages, you need to open ZebraNet Alert. To  
do this, follow these steps:  
From the task bar, select Start>Programs>ZebraNet Utilities>ZebraNet Alert.  
Important • The SNMP trap settings must be established to communicate with PSII if  
messages are sent to the ZebraNet Alert.  
In the ZebraNet Alert dialog, from menu bar, select View>Filter Settings.  
From the View Filter - Devices tab, choose your settings accordingly.  
Note • If you select No device filtering, messages from every printer are caught; Device  
Address allows you to specify which IP address data will come from.  
The View Filter - Events tab allows you to select individual events you want the  
program to be aware of.  
Important • Now PSII’s SNMP Alert messages can be set up in WebView. From the  
printer’s home page, activate the link to Alert Setup. You can add messages that are sent  
to the ZebraNet Alert for Windows by choosing SNMP as a destination.  
Sending Email to Your Zebra Printer  
To easily transfer instructions and data to your printer from a remote location, PSII allows you  
to send email to the printer. This is set up under the link POP3 Email Printing. You need to  
provide the address of the network POP3 server, a user name, and a password.  
With this option, you can create a text-based email containing ZPL II code and transfer it to  
the printer.  
Note • Email attachments sent to the printer are not supported.  
By using the proper ZPL II commands, files can be saved, loaded, printed, copied, and deleted,  
just as if the data were transferred from a serial or parallel port.  
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To access POP3, complete these steps:  
1. From the Printer Home page, click Print Server Settings.  
The PrintServer page opens:  
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ZebraNet Alert  
2. From the PrintServer page, click Print Server.  
The Print Server Configuration page opens:  
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3. From the Print Server Configuration page, click POP3 E-mail Printing.  
The POP3 Printing Configuration page opens:  
4. Make the necessary changes, and click Submit Changes.  
ZebraNet Alert monitors status and activity of all Zebra printers on the network. It alerts the  
administrator when there is an error condition, which reduces printer downtime and increases  
application efficiency.  
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Open Alert  
To open ZebraNet Alert, complete these steps:  
1. From the task bar, select Start>ZebraNet Utilities>ZebraNet Alert.  
2. In the ZebraNet Alert dialog, from the menu bar select Report>. The report menu option  
has multiple report selections.  
3. Select the type of report you want to generate.  
This is an example of the Event Summary report. Notice it generates a .logfile:  
ZebraNet Connect  
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ZebraNet View Java Applet  
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ZebraNet View Java Applet  
ZebraNet View Java Applet is a Java-based version of ZebraNet View. This can run on any  
enabled platform that can run a Java virtual machine, such as Windows, UNIX, Linux, and  
many others.  
Important • To use this, you must have installed it with ZebraNet Utilities and then installed  
this application. For installation instructions for ZebraNet Utilities, see ZebraNet View Java  
To access ZebraNet View Java Applet, complete these steps:  
1. From the task bar, select Start>Programs>ZebraNet Utilities>ZebraNet View Java Applet  
1.0.  
This view opens:  
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2. In the Search Method drop-down list box, select the search method you want.  
3. Click Begin Search.  
It searches your network for all networked Zebra printers, discovers them, and lists them.  
4. When you select a device from the list that is discovered, the selected device’s Home Page  
displays in the lower portion of the view (it replaces the ZebraNet View Web  
Configuration Utility content).  
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Notes • ___________________________________________________________________  
__________________________________________________________________________  
__________________________________________________________________________  
__________________________________________________________________________  
__________________________________________________________________________  
__________________________________________________________________________  
__________________________________________________________________________  
__________________________________________________________________________  
__________________________________________________________________________  
__________________________________________________________________________  
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Hardware Troubleshooting  
Troubleshooting the PSII  
130  
Troubleshooting the PSII  
Resetting to Factory Defaults  
To reset the PSII configuration parameters to the factory defaults, press the Test button and  
hold it in while turning the printer power on. Keep the test button pressed until the Status  
Indicator light turns green, then release the test button. After approximately 20 seconds, a  
configuration label prints automatically.  
Status Indicator  
A bi-color Status Indicator displays the operational status of the PSII. The following  
conditions might occur:  
• During normal operation, the LED is solid green for more than 30 seconds. This indicates  
all the hardware is functioning properly and it has detected the presence of the network. It  
does not mean the PSII has an IP address or is attached to a printer queue.  
• If the LED is rapidly flashing green (9 times/sec), the PSII has not detected the presence of  
a network cable. To solve the problem:  
Turn the printer power off. Remove the network cable from the PSII. Plug the  
network cable back in until you hear a positive click. Check the other end of the cable  
in the same manner. Turn the printer power on. If the PSII still does not detect a cable,  
continue.  
Important • Cables with a rating higher than CAT-5 have not been tested.  
Verify that the network cable is 10BASE-T and has an RJ-45 connector.  
Connect the PSII to a network drop that is a known good network connection. If the  
PSII is still unable to detect the network cable, contact Technical Support for  
assistance.  
• If the LED is slowly flashing green (1 time/sec), the PSII is trying to print a job. If the job  
does not print, check the following:  
Verify that the printer has media and ribbon (if in thermal transfer mode). If the  
printer is showing any errors, it is unlikely that the PSII can send data to the printer.  
The LED continues to blink until the printer malfunction is resolved or until the  
printer is turned off.  
Flashing red indicates the Power On Self Test (POST) is in progress.  
• If the LED is solid red for more than 30 seconds, the PSII has failed the POST. If the  
failure is not severe, the PSII attempts to print a configuration label on the printer. A failed  
POST can be caused by any of the following:  
The printer attached to the PSII device is malfunctioning. Turn the printer power off,  
wait 10 seconds, then turn the printer back on.  
If the PSII still fails the POST, continue below. The PSII has a hardware problem that  
can be fixed only by replacing or returning the unit. Contact Technical Support for  
repair or replacement information.  
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Troubleshooting the PSII  
• If the LED is alternately flashing red and green for longer than 2 minutes, the PSII is in  
firmware-download mode. This means it is waiting for new firmware data to be sent  
before it continues normal functioning. Perform the following:  
If the PSII was purposely put into firmware-download mode, finish the download  
with the proper update utility. Contact the Zebra Web site at  
http://www.zebra.com to download this utility.  
Contact Technical Support for help recovering this unit.  
ZebraNet View Utility Discovery or Configuration Problems  
If you are having problems using the ZebraNet View utility to discover or configure the unit,  
check the following:  
Verify there is not a router between the workstation running ZebraNet View and the PSII.  
Because the PSII does not have an IP address, TCP/IP communication cannot be started  
across a router. Run ZebraNet View on the same subnet as the PSII. This is not a limitation  
when using ZebraNet View for HP JetAdmin in IPX/SPX Discovery Mode.  
Verify the PSII has a solid green light. If the LED shows a rapidly flashing green light,  
check the network cable that is attached.  
Unable to Print  
• If you are having problems printing, verify that there is communication between the PSII  
and the printer. Check the following:  
Print a configuration label by pressing the test button on the PSII. If a configuration  
label does not print, verify the printer has media and ribbon (if used) and is not  
paused.  
If problems persist, contact Technical Support.  
Unable to Configure Device  
To assign an IP address to a ZebraNet PSII using ZebraNet View, you must be on the same  
subnet. If ZebraNet View has Multicast enabled, you might be able to view the ZebraNet PSII  
on another subnet, but you will not be able to configure the device.  
HP JetAdmin or HP Web JetAdmin  
The ZebraNet PSII might be set up and managed using HP JetAdmin or HP Web JetAdmin  
products.  
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Troubleshooting the PSII  
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Notes • ___________________________________________________________________  
__________________________________________________________________________  
__________________________________________________________________________  
__________________________________________________________________________  
__________________________________________________________________________  
__________________________________________________________________________  
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45537L-005  
ZebraNet PrintServer II User Guide  
04/21/2009  
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E
Frequently Asked Questions  
This is a group of frequently asked questions (FAQs) about PSII.  
Contents  
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Frequently Asked Questions  
FAQs  
134  
FAQs  
This table provides frequently asked questions (FAQs) on PSII:  
Question  
Answer  
Are there any differences in  
functionality between a ZebraNet  
PSII with an EPL-based printer and  
with a ZebraLink-enabled ZPL  
printer?  
Yes.  
In a ZebraLink environment, with either a Web  
browser or with the ZebraNet View Utilities,  
there are a variety of Web pages that display a  
wealth of status information regarding both the  
ZebraLink printer and its ZebraNet PSII.  
However, when used with an EPL printer, such  
as the LP/TLP 2844, the Web pages for printer  
status are not available at this time, only the  
Web pages showing status of the PSII are  
displayed. The PSII can be easily configured.  
However, printer configuration information  
regarding the EPL printer is not available via  
the ZebraNet Utilities.  
Error conditions: Using ZebraNet Alert, an EPL  
printer can be configured to use different IP  
addresses to report the following Alert status  
conditions: on-line, off-line, paper out.  
For EPL: only two destinations can be  
configured to report error messages (online,  
offline, and paper out) using SMTP email alert –  
serial and parallel port destinations are not  
supported.  
Can the internal ZebraNet PSII  
option work on a computer network  
that is running both TCP/IP and IPX  
protocols simultaneously?  
Yes.  
The ZebraNet PSII runs all of its available  
protocols simultaneously. This means that the  
ZebraNet PSII can run on mixed networks such as a  
network using Microsoft, UNIX, and Novell  
NetWare operating systems.  
Will the ZebraNet PSII allow  
connectivity to anything other than a  
PC network?  
Yes.  
The ZebraNet PSII allows connectivity to systems  
such as IBM’s AS400, provided that it is  
configured using TCP/IP. Other network protocols  
can be used with third-party adapters that are  
converted to 10BASE-T.  
Will the ZebraNet PSII option work  
on a 100BASE-T per second network?  
No.  
The ZebraNet PSII option is a 10BASE-T print  
server. This means that the data cannot travel any  
faster than 10 megabits per second. The ZebraNet  
PSII can be deployed on a network that is utilizing  
10/100 hubs, but the ZebraNet PSII operates at only  
10 megabits per second.  
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04/21/2009  
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Frequently Asked Questions  
135  
FAQs  
Question  
Answer  
These are the things to check:  
What if a print job makes it to the  
queue, but never leaves the queue?  
The label does not print.  
Confirm that the printer is turned on and  
receiving power.  
Confirm that the network cable is plugged in  
and that you can ping the printer.  
If the above bullets do not change the outcome, it is  
likely that there was a misconfiguration while  
creating the queue. The queue must be recreated  
verifying the following:  
Confirm that you use the print server’s valid  
IP address.  
If you are using a UNIX or AS/400 host,  
there is an option for the remote queue  
name. There is only one valid response to  
use: PORTLF1.  
If Windows does not have LPR installed, the  
above required option should be left blank.  
See the documentation for other operating  
system specific queue creation.  
What are the minimum requirements  
to network a printer?  
Cat-5 network cable with 10BASE-T  
connectors  
PSII  
Hub or Switch  
If a hub or switch is NOT used, you need a  
cross-over cable.  
Workstation running a TCP stack with print  
services installed  
What do the activity lights on the PSII  
mean?  
Fast blinking (9 times/second) — no link status  
Slow blinking (1 time/second) — no IP address,  
or the unit is sending data to the parallel port  
Blinking red — unit is still in POST  
red-green-red-green — unit is in Netware  
firmware update mode  
red-red-green-green — unit is in IP firmware  
update mode  
Solid red — unit has failed POST. Remove  
network cable and restart printer  
What is the default User ID and  
password for the print server?  
The User ID is admin and the password is 1234.  
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Frequently Asked Questions  
FAQs  
136  
Question  
Answer  
What ports are open on PSII and  
TCP Ports:  
related software?  
21 FTP  
23 Telnet  
80 HTTP Server  
515 Printer port  
631 IPP port  
9100 Raw socket connection  
UDP Ports:  
161 SNMP broadcast from PSII  
162 SNMP trap on ZebraNet Alert  
4201 discovery destination on PSII  
(dynamic) SNMP get request from ZebraNet  
View  
(dynamic) discovery broadcast from ZebraNet  
view  
(dynamic) discovery broadcast from ZebraNet  
view Java  
What are my network connectivity  
options based on when using a PSII?  
It depends on your environment, but the print  
server accepts print jobs in any of the following  
ways:  
FTP — ZPL/EPL files can be sent to the printer  
via a FTP client as standard ASCII files  
HTTP — (ZebraLink-enabled printers only)  
Using the script option of the print server’s  
homepage, you can type ZPL into a specified  
location of the Web browser and send it to the  
printer  
IPP — Using third-party IPP clients, print jobs  
can be sent via the internet  
LPR/LPD — Sometimes referred to as queue  
based printing. LPR/LPD is the standard in  
network printing. Most TCP/IP operating  
systems are compatible with this option  
Raw socket connection — You can connect to  
the printer directly via the network, bypassing  
everything in-between. This option is  
commonly used to integrate ZPL/EPL into  
existing programs, such as VB scripts  
POP3 — With proper configuration, you can  
place ZPL/EPL files into the body of an email,  
and it will print. The print server periodically  
checks this email box at the specified intervals  
and prints the body of the message.  
IMPORTANT: attachments and subject line are  
not supported  
45537L-005  
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04/21/2009  
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Glossary  
10BASE-T A type of Ethernet that uses unshielded twisted pair cable.  
arp The standard TCP/IP method for determining the actual network address of a device  
based on its IP address.  
ASCII A standard for the binary representation of characters.  
BOOTP BOOTP (Bootstrap Protocol) is a protocol that lets a network client configure  
automatically. It can automatically configure any of the following information: IP address,  
gateway, subnet, system name, name server, and more. It automatically assigns the necessary  
settings from a pool of pre-determined addresses for a certain duration of time. BOOTP is the  
basis for a more advanced network manager protocol, the DHCP (Dynamic Host  
Configuration Protocol).  
broadcast In a network, a situation when all destinations on the network receive a given  
packet.  
client A workstation or PC in a client/server environment.  
community For SNMP, a relationship between an agent and a set of SNMP managers that  
defines security characteristics. The community concept is a local one, defined at the agent.  
Each community is given a unique community name.  
DHCP (Dynamic Host Configuration Protocol) DHCP is an alternative to another  
network IP management protocol, Bootstrap Protocol (BOOTP). Like BOOTP, DHCP can  
configure an IP address, gateway, subnet, system name, and name server. When speaking  
about the PSII, BOOTP, and DHCP configure the same options.  
delete bytes This number is used to remove characters from the beginning of every job sent  
to the logical printer. The value for delete bytes can range from 0 to 255.  
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Glossary  
138  
dynamic A dynamic configuration, as the name implies, means that it changes. BOOTP and  
DHCP offer time-based leases for the configurations they assign. Their changes depend on the  
time-based lease, and how often the printer itself is offline and online again. A dynamic  
configuration includes BOOTP or DHCP.  
EPL Eltron Programming Language.  
Ethernet A widely used local area network system based on the IEEE 802.3 standard.  
firmware Software routines that are stored in ROM (Read Only Memory). This is typically  
part of a device, such as a printer or PSII.  
FTP File Transfer Protocol, a TCP/IP-related protocol for transferring files between devices  
on a network.  
Flash memory A type of memory that allows read-and-write operations, but permanently  
stores data when the power is turned off. Useful for storing firmware because it can be easily  
updated by downloading new code.  
gateway A device that converts one higher-level network protocol to a different higher level  
protocol.  
gleaning A temporary, local configuration option. Gleaning lets you add the address of the  
device you want to configure to your local workstation’s arp table. This configuration is not  
permanent and is valid only from the workstation from which you entered the arp information.  
After the information is entered into the workstation’s arp table, the user follows up with a  
Telnet session to enter the information permanently. This configuration option is used mostly  
by non-Windows workstations that cannot run the ZebraNet View configuration utility.  
IP Internet Protocol, one of the main protocols of the TCP/IP protocol suite.  
IP address A network address used by the TCP/IP protocol.  
IPP Internet Printing Protocol. Allows you to associate a printer with a URL address that is  
used for printing over the Internet.  
IPX Internetwork Packet Exchange, one of the NetWare protocols.  
JetAdmin A Hewlett-Packard printer management program available for NetWare and  
TCP/IP.  
logical Refers to conceptual rather than physical. For example, a computer might have a  
single physical connection to the network (an Ethernet adapter card), but could have logical  
connections to several other devices on the network.  
MAC Address Media Access Control. Ethernet address that corresponds to the assigned IP  
address.  
name server A workstation on a TCP/IP network that provides a list of all workstations on  
the network.  
NetWare A network operating system developed by Novell.  
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Glossary  
139  
node A device connected to a network, such as a computer or print server.  
parallel port A port on a device that sends information in groups of bits over multiple  
wires, one wire for each bit in a group.  
ping A TCP/IP command that determines whether a device is accessible on the network.  
POP3 Post Office Protocol, the protocol used to retrieve email from the server.  
port A physical connector, such as the parallel port, or a logical connection to a device.  
post string A string that is sent at the end of every job going to the logical printer.  
Maximum 64 characters long.  
pre string A string that is sent at the beginning of each job that goes to the logical printer.  
Max 64 characters long.  
print server A device in a network that changes a network protocol into a printer protocol.  
protocol A method of sending and receiving data between two or more workstations on a  
network, and insuring that the data is received without errors.  
rarp Reverse Arp, a standard TCP/IP method of determining a device’s IP address based on  
its Ethernet address.  
raw TCP port A type of TCP port in which data is passed unmodified to the receiving node.  
RJ45 A type of modular jack connector similar to a telephone connector with up to eight  
wires. Used for 10BASE-T Ethernet connections and for serial port connections.  
serial port On a printer or print server, a port that transfers data one bit at a time. Serial ports  
usually have either a 25-pin, 9-pin "D", or RJ45 connector.  
server A device on a local area network that provides services to client computers on the  
network.  
SMTP Simple Mail Transfer Protocol, a protocol used to send email messages over the  
Internet.  
SNMP Simple Network Management Protocol, a protocol for monitoring and controlling  
devices on a network.  
spooling In printing applications, spooling is the transfer of data to a temporary storage area  
on disk (the print queue) prior to printing. Spooling allows many jobs to be queued to a single  
printer.  
static Refers to a static IP address. All information is provided by the network administrator.  
subnet mask A TCP/IP method of dividing a network into several smaller subnetworks.  
TCP/IP Transmission Control Protocol/Internet Protocol, the de facto standard for Internet  
communications that is widely used on local area networks.  
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140  
TCP Port A method of accessing a TCP/IP service, where a device with a single IP address  
can have multiple TCP ports.  
Telnet A TCP/IP protocol that allows two devices to communicate over a LAN.  
trap An unsolicited message sent by an SNMP agent to an SNMP management station. It  
notifies the management station of some unusual event.  
UNIX A general-purpose computer operating system used on many different kinds of  
computers.  
WCSO Wireless Card Socket Option. Zebra’s wireless Ethernet option.  
Windows 95 and Windows 98 Microsoft’s PC operating systems that feature built-in  
peer-to-peer networking.  
Windows NT Microsoft’s multitasking operating system that can be used either as a client  
or as a server.  
Windows 2000 Microsoft’s multitasking operating system that replaces Windows NT; can  
be used as either as a client or as a server.  
ZebraNet PrintServer II An Ethernet connectivity solution.  
ZebraLink Allows you to connect and control your bar code printers anywhere and anytime.  
ZPL II Zebra Programming Language II is a powerful label-definition and printer-control  
language.  
45537L-005 Rev. A  
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Index  
A
C
about this document 10  
address  
configuration label 26  
address 45  
configuration label 45  
alerts  
establishing email messaging 55  
monitoring with ZebraNet Alert 57  
setting 52  
setting in ZebraLink 54  
setting in ZebraNet View 52  
assigning an IP address 46  
using gleaning  
default gateway 45  
fields to know 45  
hardware address 45  
how to print 44  
MAC address 45  
serial number 45  
subnet mask 45  
with numbers 26  
configuration setting  
browser 60  
how to 50  
using static route  
how to 50  
with DHCP 46  
without DHCP 46  
ZebraNet View 46  
with a browser 60  
configuration settings  
ZebraNet View 58  
contacts 11  
Contents 5  
customer service 11  
B
D
before you begin  
getting started 44  
browser support  
requirements 18  
BSD-Style  
default  
password 86  
user ID 86  
default factory settings  
print configuration 74  
PSII ZebraNet View 71  
default gateway  
configuration label 45  
how to set 48  
default PSII factory settings  
test button 72  
with WebView 70  
Document Conventions 12  
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45537L-005 Rev. A  
 
Index  
142  
document conventions 12  
caution 12  
command line 12  
hot links 12  
internal PSII  
how to install 28, 32  
installation 27  
tools to install 31  
IP address  
important 12  
note 12  
assigning in telnet session 49  
how to assign 47  
IP address assigning  
in a non-Windows environment 49  
IPP  
E
email messaging  
alerts 55  
support 82  
IPX 65  
external PSII  
how to install 24  
illustration 24  
installation 24  
L
liability 3  
F
M
factory installation 21  
field installation 21  
File Transfer Protocol 83  
FTP 83  
MAC address  
configuration label 45  
media  
ordering 11  
G
N
gleaning 50  
NetWare  
attach generic text driver 79  
NetWare print configuration 77  
H
hardware  
requirements 19  
how to install  
O
external PSII 24  
internal PSII 32  
HP JetAdmin  
ordering ribbon and media 11  
overview 16  
illustration 16  
troubleshooting 131  
HP Web JetAdmin  
troubleshooting 131  
overview illustration  
explanation 16  
P
I
parallel port locations  
illustration 25  
password  
illustration  
external PSII 24  
installation  
default 86  
external PSII 24  
internal PSII 27  
ZebraNet Utilities 37  
ZebraNet View Java Applet 40  
installation types 21  
factory 21  
prerequisites  
System V 75  
print configuration  
BSD-Style 74  
System V 75  
print problems  
troubleshooting 131  
print protocol  
field 21  
Internet printing protocol 82  
IPP 82  
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Index  
143  
printing  
configuration label 44  
PServer mode 78  
protocols  
test button  
default PSII factory settings 72  
troubleshooting  
HP JetAdmin 131  
how to enable with WebView 66  
how to enable with ZebraNet View 69  
PServer mode  
HP Web JetAdmin 131  
resetting to factory defaults 130  
status indicator 130  
printing 78  
PSII  
unable to configure device 131  
unable to print 131  
settings 62  
ZebraNet View Utility 131  
specifications 22  
PSII settings  
how to access 86  
U
unable to configure device  
troubleshooting 131  
user ID  
R
related documents 14  
requirements  
default 86  
browser support 18  
hardware 19  
resetting to factory defaults  
troubleshooting 130  
ribbon  
W
WebView  
default PSII factory settings 70  
directory listing 108  
how to enable protocols 66  
printer configuration 102  
view and modify printer settings 103  
Windows 95/98  
ordering 11  
S
sales 11  
setup PSII port 64  
serial number  
configuration label 45  
setup PSII port  
Windows 95/98 64  
specifications 22  
static route 50  
Z
ZebraLink  
setting alerts 54  
ZebraNet Alerts  
monitoring alerts 57  
ZebraNet Connect IP 63  
Windows NT 4.0 / Windows 2000 63  
ZebraNet Utilities  
how to install 37  
installation 37  
status indicator  
troubleshooting 130  
subnet mask  
configuration label 45  
how to set 48  
System V  
ZebraNet View  
prerequisites 75  
print configuration 75  
UNIX configuration 75  
configuration settings 58  
how to enable protocols 69  
PSII default factory settings 71  
setting alerts 52  
ZebraNet View Java Applet  
how to install 40  
T
technical support 11  
installation 40  
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45537L-005 Rev. A  
Index  
144  
45537L-005 Rev. A  
ZebraNet PrintServer II User Guide  
4/21/09  
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Zebra Technologies International, LLC  
333 Corporate Woods Parkway  
Vernon Hills, Illinois 60061.3109 U.S.A  
T: +1 847 793 2600  
Toll-free +1 800 423 0422  
F: +1 847 913 8766  
Zebra Technologies Europe Limited  
Dukes Meadow  
Millboard Road  
Bourne End  
Buckinghamshire, SL8 5XF, UK  
T: +44 (0)1628 556000  
F: +44 (0)1628 556001  
Zebra Technologies Asia Pacific, LLC  
120 Robinson Road  
#06-01 Parakou Building  
Singapore 068913  
T: +65 6858 0722  
F: +65 6885 0838  
© 2009 ZIH Corp.  
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