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User
manual
Washing
Machine
ZWF12170W
ZWF14170W
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Safety information
In the interest of your safety and to ensure
the correct use, before installing and first
using the appliance, read this user manual
carefully, including its hints and warnings.
To avoid unnecessary mistakes and
accidents, it is important to ensure that all
people using the appliance are thoroughly
familiar with its operation and safety
features. Save these instructions and make
sure that they remain with the appliance if it
is moved or sold, so that everyone using it
through its life will be properly informed on
appliance use and safety.
● Always unplug the appliance and turn off the
water supply after use, clean and
maintenance.
● Under no circumstances should you attempt
to repair the machine yourself. Repairs
carried out by inexperienced persons may
cause injury or serious malfunctioning.
Contact your local Service Centre. Always
insist on genuine spare parts.
Installation
● This appliance is heavy. Care should be
taken when moving it.
● When unpacking the appliance, check that it
is not damaged. If in doubt, do not use it and
contact the Service Centre.
● All packing and transit bolts must be
removed before use. Serious damage can
occur to the product and to property if this is
not adhered to. See relevant section in the
user manual.
● After having installed the appliance, check
that it is not standing on the inlet and drain
hose and the worktop is not pressing the
electrical supply cable.
● If the machine is situated on a carpeted floor,
please adjust the feet in order to allow air to
circulate freely
General safety
● It is dangerous to alter the specifications or
attempt to modify this product in any way.
● During high temperature wash programmes
the door glass may get hot. Do not touch it!
● Make sure that small pets do not climb into
the drum. To avoid this, please check into
the drum before using.
● Any objects such as coins, safety pins, nails,
screws, stones or any other hard, sharp
material can cause extensive damage and
must not be placed into the machine.
● Only use the advised quantities of fabric
softener and detergent. Damage to the fabric
can ensue if you over-fill. Refer to the
manufacturer’s recommendations of
quantities.
● Always be sure, that there is no water
leakage from hoses and their connections
after the installation.
● Wash small items such as socks, laces,
washable belts etc in a washing bag or
pillow case as it is possible for such items to
slip down between the tub and the inner
drum.
● Do not use your washing machine to wash
articles with whalebones, material without
hems or torn material.
● If the appliance is installed in a location
subject to frost, please read the «dangers of
freezing» chapter.
● Any plumbing work required to install this
appliance should be carried out by a
qualified plumber or competent person.
● Any electrical work required to install this
appliance should be carried out by a
qualified electrician or competent person.
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● Make sure that children or pets do not climb
into the drum. To avoid this the machine
incorporates special feature.
Use
● This appliance is designed for domestic use.
It must not be used for purposes other than
those for which it was designed.
● Only wash fabrics which are designed to be
machine washed. Follow the instructions on
each garment label.
● Do not overload the appliance. See the
relevant section in the user manual.
● Before washing, ensure that all pockets are
empty and buttons and zips are fastened.
Avoid washing frayed or torn articles and
treat stains such as paint, ink, rust, and
grass before washing. Underwired bras must
NOT be machine washed.
● Garments which have been in contact with
volatile petroleum products should not be
machine washed. If volatile cleaning fluids
are used, care should be taken to ensure
that the fluid is removed from the garment
before placing in the machine.
To activate this device, To disable this device
rotate the button
and restore the
(without pressing it)
inside the door
possibility of closing the
door, rotate the button
anti-clockwise until the
groove is vertical.
clockwise until the
groove is horizontal. If
necessary use a coin.
● Never pull the power supply cable to remove
the plug from the socket; always take hold of
the plug itself.
● Never use the washing machine if the power
supply cable, the control panel, the working
surface or the base are damaged so that the
inside of the washing machine is accessible.
Child safety
● This washing machine is not intended for
use by young children or infirm persons
without supervision.
● Young children should be supervised to
ensure that they do not play with the
appliance.
● The packaging components (e.g. plastic film,
polystyrene) can be dangerous to children -
danger of suffocation! Keep them out of
children’s reach
● Keep all detergents in a safe place out of
children’s reach.
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Description of the appliance
1
Detergent dispenser drawer
2
Control panel
3
Door opening handle
4
Drain pump
5
Adjustable feet
Detergent dispenser drawer
Prewash
Wash
Fabric Softener
5
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Control panel and functions
●
The programme selector dial allows to select a
Programme selector dial and
On/Off switch
programme and/or to switch the machine on/off. It can be
turned either clockwise or anticlockwise. The light
Start/Pause starts to flash.
1
2
●
●
This selector dial allows you to choose the temperature
for the washing cycle.
Temperature selector dial
Spin reduction button
Press the Spin button repeatedly to change the spin
speed, if you want your laundry to be spun at a speed
different from the one proposed by the washing machine
or to select the Night cycle and Rinse Hold. The relevant
light will light up.
3
●
By means of the Options button, you can select only one
of the following option: Prewash, Intensive, Super Quick
(see the relevant chapter «Operating sequence»).
The relevant light will light up.
Options button
4
5
●
●
By means of this button, the machine performs some
additional rinses.
Extra Rinse button
●
The Start/Pause button allows to start the selected
programme; the corresponding green pilot light stops
flashing.
Start/Pause button
6
●
●
This button interrupts also a programme which is running,
the corresponding green pilot light starts to flash.
The different pilot lights illuminate depending on the
running programme phase.
Programme progress display
Delay Start button
7
8
●
This button makes it possible to delay the starting of the
washing programme by 3, 6, and 9 hours.
6
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Programme table
Programme/
Type of laundry
Temperature
Description of
programme
Options
Rinse hold
Night cycle
Prewash
Extra rinse
Super quick
Eco
White cotton (heavy
Main wash at selected
temperature
3 rinses
Cottons
(90º-40º)
soiled cotton items): e.g.
sheets, tablecloths,
household linen, towels.
Long spin
Rinse hold
Night cycle
Prewash
Extra rinse
Super quick
Main wash at selected
temperature
3 rinses
Coloured cotton lightly
soiled, shirts, blouses,
underwear.
Cottons
(30º-Cold)
Long spin
Rinse hold
Night cycle
Prewash
Extra rinse
Super quick
Eco
Synthetic or mixed
fabrics, underwear,
coloured garments,
nonshrink shirts, blouses.
Main wash at selected
temperature
3 rinses
Synthetic
(60º-40º)
Short spin
Rinse hold
Night cycle
Prewash
Extra rinse
Super quick
Main wash at selected
temperature
3 rinses
Coloured cotton lightly
soiled, shirts, blouses,
underwear.
Synthetic
(30º-Cold)
Short spin
Rinse hold
Prewash
Extra rinse
Synthetic or mixed
fabrics to be gentle
washed and spun.
Main wash at 40°
4 rinses
Short spin
Easy iron
(60º - cold)
Rinse hold
Night cycle
Prewash
Extra rinse
Super quick
Main wash at selected
temperature
3 rinses
Delicate
(40º - cold)
Delicate fabrics, for
example curtains.
Short spin
Max load for Cottons..................................6 kg
Max load for Synthetics..............................3 kg
Max load for Delicates ..............................3 kg
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Programme table
Programme/
Type of laundry
Temperature
Description of
programme
Options
Programme for wool
Main wash at selected
temperature
3 rinses
Wool
(40º - cold)
«Pure new wool,
nonshrink, machine
washable» label.
Rinse hold
Night cycle
Short spin
Main wash at selected
temperature
3 rinses
Handwash
(40º - cold)
Special programme for
hand washing fabrics
Rinse hold
Night cycle
Short spin
Rinse hold
Night cycle
Super quick
Main wash at 30º
3 rinses
Short spin
Silk items to be gentle
washed and spun.
Silk 30
Main wash at 30º
2 rinses
Short spin
Short cycle for lightly
soiled fabrics
Mini 30’
Super quick
Short cycle to keep
clothes in water
Prewash 30º
No rinses
Soak 30’
Rinse
Prewash
Separate rinse cycle for
hand washed items of
cotton fabric.
Rinse hold
Night cycle
Extra rinse
3 rinses
Long spin
Separate rinse cycle for
hand washed items of
delicate fabric.
Rinse hold
Night cycle
Extra rinse
3 rinses
Short spin
Delicate rinses
Drain
For emptying out the last
rinse water in
programmes with the
Rinse Hold or Night
Cycle option.
Draining of water
Separate spin for
cottons.
Spin
Drain and long spin
Drain and short spin
Separate spin for
delicate fabrics.
Delicate spin
Max load for Wool/Handwash .............................. 2 kg
Max load for Mini 30‘.......................................... 2.5 kg
Max load for Silk ....................................................1 kg
Max load for Sport Shoes 40° ............................1 pair
(2 pairs if they are small)
Max load for Sport 40° ..........................................3 kg
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Washing hints
Sorting the laundry
Maximum loads
Follow the wash code symbols on each
garment label and the manufacturer’s washing
Recommended loads are indicated in the
programme charts.
instructions. Sort the laundry as follows: whites, General rules:
coloureds, synthetics, delicates, woollens.
Cotton, linen: drum full but not too tightly
packed;
Synthetics: drum no more than half full;
Delicate fabrics and woollens: drum no more
than one third full.
Washing a maximum load makes the most
efficient use of water and energy.
For heavily soiled laundry, reduce the load
size.
Temperatures
for normally soiled white cottons
90° or 95°
50°/60°
and linen (e.g. tea cloths, towels,
tablecloths, sheets...)
for normally soiled, colour fast
garments (e.g. shirts, night
dresses, pyjamas....) in linen,
cotton or synthetic fibres and for
lightly soiled white cotton (e.g.
underwear).
Laundry weights
The following weights are indicative:
bathrobe
napkin
quilt cover
sheet
pillow case
tablecloth
1200 g
100 g
700 g
500 g
200 g
250 g
200 g
100 g
200 g
100 g
600 g
200 g
500 g
100 g
100 g
for delicate items (e.g. net
curtains), mixed laundry including
30°-40°-Cold synthetic fibres and woollens
bearing the label «pure new wool,
machine washable, non-shrink».
Before loading the laundry
Never wash whites and coloureds together.
Whites may lose their «whiteness» in the
wash.
New coloured items may run in the first wash;
they should therefore be washed separately
the first time.
Make sure that no metal objects are left in
the laundry (e.g. hair clips, safety pins,
pins). Button up pillowcases, close zip
fasteners, hooks and poppers. Tie any belts
or long tapes.
Remove persistent stains before washing.
Rub particularly soiled areas with a special
detergent or detergent paste.
Treat curtains with special care. Remove hooks
or tie them up in a bag or net.
towelling towel
tea cloth
night dress
ladies’ briefs
man’s work shirt
man’s shirt
man’s pyjamas
blouse
men’s underpants
Removing stains
Stubborn stains may not be removed by just
water and detergent. It is therefore advisable to
treat them prior to washing.
Blood: treat fresh stains with cold water. For
dried stains, soak overnight in water with a
special detergent then rub in the soap and
water.
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Oil based paint: moisten with benzine stain
remover, lay the garment on a soft cloth and
dab the stain; treat several times.
etc.), the colour, washing temperature and
degree of soiling.
All commonly available washing machine
detergents may be used in this appliance:
Dried grease stains: moisten with turpentine,
lay the garment on a soft surface and dab the
stain with the fingertips and a cotton cloth.
Rust: oxalic acid dissolved in hot water or a
rust removing product used cold. Be careful
with rust stains which are not recent since the
cellulose structure will already have been
damaged and the fabric tends to hole.
Mould stains: treat with bleach, rinse well
(whites and fast coloureds only).
Grass: soap lightly and treat with bleach
(whites and fast coloureds only).
Ball point pen and glue: moisten with
acetone (*), lay the garment on a soft cloth and
dab the stain.
Lipstick: moisten with acetone as above, then
treat stains with methylated spirits. Remove
any residual marks from white fabrics with
bleach.
Red wine: soak in water and detergent, rinse
and treat with acetic or citric acid, then rinse.
Treat any residual marks with bleach.
Ink: depending on the type of ink, moisten the
fabric first with acetone (*), then with acetic
acid; treat any residual marks on white fabrics
with bleach and then rinse thoroughly.
Tar stains: first treat with stain remover,
methylated spirits or benzine, then rub with
detergent paste.
● powder detergents for all types of fabric,
● powder detergents for delicate fabrics (60°C
max) and woollens,
● liquid detergents, preferably for low
temperature wash programmes (60°C max)
for all types of fabric, or special for woollens
only.
The detergent and any additives must be
placed in the appropriate compartments of the
dispenser drawer before starting the wash
programme.
If using concentrated powder or liquid
detergents, a programme without prewash
must be selected.
Pour liquid detergent into the dispenser drawer
compartment marked
the programme.
just before starting
Any fabric softener or starching additives must
be poured into the compartment marked
before starting the wash programme.
Follow the product manufacturer’s
recommendations on quantities to use and do
not exceed the «MAX» mark in the
detergent dispenser drawer.
(*) do not use acetone on artificial silk.
Detergents and additives
Good washing results also depend on the
choice of detergent and use of the correct
quantities to avoid waste and protect the
environment. Although biodegradable,
detergents contain substances which, in large
quantities, can upset the delicate balance of
nature.
The choice of detergent will depend on the
type of fabric (delicates, woollens, cottons,
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Quantity of detergent to be used
Degrees of water hardness
The type and quantity of detergent will depend
on the type of fabric, load size, degree of
soiling and hardness of the water used.
Water hardness is classified in so-called
«degrees» of hardness. Information on
hardness of the water in your area can be
obtained from the relevant water supply
company, or from your local authority.
Follow the product manufacturers’ instructions
on quantities to use.
Degrees
Level Characteristic
German
°dH
French
°T.H.
1
2
3
4
soft
medium
hard
0-7
8-14
15-21
> 21
0-15
16-25
26-37
> 37
very hard
Use less detergent if:
● you are washing a small load,
● the laundry is lightly soiled,
● large amounts of foam form during washing.
Before the first use
WARNING!
Ensure that the electrical and water
connections comply with the installation
instructions.
IMPORTANT!
Remove the polystyrene block and any
material from the drum.
IMPORTANT!
Pour 2 litres of water into the main wash
compartment
of the detergent drawer in
order to activate the ECO valve. Then run a
cotton cycle at 95°C, without any laundry in the
machine, to remove any manufacturing residue
from the drum and tub. Pour 1/2 a measure of
detergent into the dispenser drawer and start
the machine.
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Operating sequence
Position «Off» to Reset programme/Switching
OFF of the machine.
At the end of the programme the selector
dial must be turned to position «Off», to
switch the machine off.
1. Load the laundry
Open the door by
carefully pulling the
door handle outwards.
Place the laundry in the
drum, one item at a
time, shaking them out
IMPORTANT!
If you turn the programme selector dial to
another programme when the machine is
working, the red Start/Pause pilot light will
flash 3 times to indicate a wrong selection. The
machine will not perform the new selected
programme.
as much as possible. Close the door.
2. Measure out the detergent and the fabric
softener
4. Select the required temperature
Turn the temperature
selector dial to select the
washing temperature.
Maximum temperatures
are 90°C for cottons,
60°-50°C for synthetic
fabrics, 40°C for delicate
Pull out the dispenser drawer until it stops.
Measure out the amount of detergent required,
pour it into the main wash compartment
and, if you wish to carry out a programme with
the prewash phase, pour it into the
fabrics, wool and fabrics to be hand-washed.
By selecting position (Cold) the machine will
wash with cold water. To be used for extremely
delicate items, such as curtains.
compartment marked
.
If required, pour fabric softener into the
compartment marked
not exceed the «MAX» mark in the drawer).
Close the drawer gently.
(the amount used must
5. Select the spin speed or Night Cycle or
Rinse Hold option
ZWF 12170W
ZWF 14170W
3. Select the required programme
The selector dial is
divided into following
sections:
● Cottons,
● Synthetics,
● Delicates,
● Special
Press the Spin button repeatedly to change the
spin speed, if you want your laundry to be spun
at a speed different from the one proposed by
the appliance.
The green Start/Pause light starts to flash.
The selector dial can be turned either
clockwise or anticlockwise.
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Operating sequence
6. Select Prewash, Eco, Super Quick option
The relevant light will light up.
Maximum speeds are:
● Cottons: 1200, 1400 rpm depending on the
Model;
● Synthetics, Wool, Handwash, Sport Shoes
40° and Sport 40°: 900 rpm
● Delicates, Mini 30’ and Silk: 700 rpm;
Press the «Options»
button repeatedly, to
select only one of the
available options. The
relevant light will light
up.
Night Cycle
: by selecting this option, the
machine will not drain the water of the last rinse,
so as not to crease the laundry. As all spinning
phases are suppressed, this washing cycle is
very noiseless and it can be selectionned at
night or in times with a more economical power
rate. On Cotton, Synthetic, Selicates, Silk, Sport
Shoes 40°, and Sport 40° programmes the
rinses will be performed with more water. When
the programme has finished the «Door» and
«End» pilot lights are alight, the Start/Pause and
«Wash» lights are off and the door is blocked to
indicate that the water must be emptied out.
Prewash: select this option if you wish your
laundry to be prewashed at 30°C before the
main wash (not available for Wool, Handwash,
Mini 30’ and Silk). The prewash ends with a short
spin in programmes for cotton and synthetic
fabrics, and Sport 40°, whereas in the
programmes for delicate fabrics and Sport 40°
Shoes the water is only drained.
Eco: This option can be selected to choose a
program with a more economical washing cycle.
You can select this option with cottons (40º-90º)
and synthetic (40º-60º) programs. It is not
available with the option "Super Quick".
Rinse Hold
: by selecting this option the
water of the last rinse is not emptied out to
prevent the fabrics from creasing. When the
programme has finished the pilot lights «Door»
and «End» are alight, the Start/Pause and
«Wash» lights are off and the door is locked to
indicate that the water must be emptied out.
Super Quick: a very short cycle for slightly
soiled items that have been used or worn for a
short time.
This option is not available with the Wool,
Handwash programs and Eco option.
To empty out the water:
The max. load recommended for cotton: is 3 kg
1.turn the programme selector dial to «Off»
2.select the Drain or Spin programme
3.reduce the spin speed if needed, by means of
the relevant button
4.depress Start/Pause button
5. at the end of programme, only the pilot lights
End comes on.
and for synthetic and delicate is 1.5 kg.
IMPORTANT!
If an option is chosen that is not allowed with the
selected programme, the red pilot light of the
Start/Pause button will flash 3 times.
The washing time will be reduced according to
the type of fabric and the selected temperature.
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Operating sequence
7. Select the Extra Rinse option
9. Select the Delay Start
Before you start the
This button can be
selected with all
programmes except the
Mini 30’, Silk, Wool and
Hand wash
programmes. The
programme, if you wish
to delay the start, press
the Delay Start button
repeatedly, to select the
desired delay.
machine performs some
additional rinses.
This option is recommended for people who are
allergic to detergents, and in areas where the
water is very soft.
The relevant light illuminates.
This button makes it possible to delay the
starting of the washing programme by 3, 6,
and 9 hours.
You must select this option after you have set
the programme and before you press the
Start/Pause button.
You can cancel the delay time at any moment,
before you press the Start/Pause button.
If you have already pressed the Start/Pause
button, and you wish to cancel the delay time,
proceed as follows:
8. Select the Start/Pause
To start the selected programme, press the
Start/Pause button; the corresponding green pilot
light stops flashing.
The «Wash» and
«Door» lights are alight
to indicate that the
appliance starts
• set the washing machine to PAUSE by
pressing the Start/Pause button;
• press the Delay Start button once, the light
relevant to the selected delay goes off.
• press the Start/Pause button again to start
the programme.
operating and the door
is locked.
To interrupt a programme which is running,
depress the Start/Pause button: the
corresponding green pilot light starts to flash.
To restart the programme from the point at
which it was interrupted, press the Start/Pause
button again.
IMPORTANT!
• The selected delay can be changed only
after selecting the washing programme
again.
• The door will be locked throughout the delay
time. If you need to open the door, you must
first set the washing machine to PAUSE by
pressing the Start/Pause button and then
wait about 2 minutes untill the «Door» light
has gone off. After you have closed the door,
press the Start/Pause button again.
The Delay Start can not be selected with Drain
programmes.
If you have chosen a delayed start, the machine
will begin the countdown.
IMPORTANT!
If an incorrect option is selected, the red pilot
light of the Start/ Pause button flashes for 3
times.
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Programme progress display
Cancelling a programme
After having depress Start/Pause button, the
«Wash» pilot light illuminates and stays on
while the machine is working.
Turn the selector dial to Off to cancel a
programme which is running. Now you can
select a new programme.
Opening the door after the programme has
started
First set the machine to pause by pressing the
Start/Pause button.
If the «Door» light flashes and after 2 minutes
goes off, the door can be opened.
If the «Door» light does not flash, this means
that the machine is already heating, that the
water level is above the bottom edge of the
door or that the drum is turning.
The «Door» pilot light indicates if the door can
be opened:
• light on: the door cannot be opened.
The appliance is running.
• light off: the door can be opened.
The washing programme is finished.
• flashing light: the door is opening.
When the programme has finished, the «End»
pilot light illuminates and the «Wash» light
goes off.
In this case the door can not be opened.
If you cannot open the door but you need to
open it you have to switch the machine off by
turning the selector dial to «Off».
After about 2 minutes the door can be opened
(pay attention to the water level and
temperature!).
Altering an option or a running programme
At the end of the programme
It is possible to change any option before the
programme carries it out. Before you make any The machine stops automatically. The
change, you must pause the washing machine
by pressing the Start/Pause button.
Changing a running programme is possible
only by resetting it. Turn the programme
selector dial to Off and then to the new
programme position. The washing water in the
tub will not emptied out. Start the new
programme by depressing the Start/Pause
button again.
Start/Pause and «wash» lights go off and the
«end» phase light illuminates. The door can be
opened (the Door light is off).
If the «Rinse Hold» or «Night Cycle» option
has been selected, the «end» and «door»
lights illuminates but the door remains locked
to indicate that the water must be emptied out
before opening the door.
To empty out the water please read the steps
on the Rinse Hold option paragraph.
Turn the programme selector dial to «Off» to
switch the machine off. Remove the laundry
from the drum and carefully check that the
drum is empty.
If you do not intend to carry out another wash,
close the water tap. Leave the door open to
prevent the formation of mildew and
unpleasant smells.
Interrupting a programme
Depress the Start/Pause button to interrupt a
programme which is running, the
corresponding light starts to flash. Depress the
button again to restart the programme.
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Care and cleaning
IMPORTANT!
Cleaning the drawer recess
Having removed the
You must DISCONNECT the appliance from
the electricity supply, before you can carry out
any cleaning or maintenance work.
drawer, use a small brush
to clean the recess,
ensuring that all washing
Descaling
powder residue is
removed from the upper
and lower
part of the recess.
The water we use normally contains lime. It is a
good idea to periodically use a water softening
powder in the machine. Do this separately from
any laundry washing, and according to the
softening powder manufacturer's instructions. This
will help to prevent the formation of lime deposits.
Replace the drawer and run the rinse programme
without any clothes in the drum.
Maintenance Wash
Cleaning the pump
With the use of low temperature washes it is
possible to get a build up of residues inside the
drum.
We recommend that a maintenance wash be
performed on a regular basis.
To run a maintenance wash:
The pump should be inspected if
●
the machine does not empty and/or spin
the machine makes an unusual noise during
draining due to objects such as safety pins,
coins etc. blocking the pump.
●
Proceed as follows:
●
●
●
The drum should be empty of laundry.
Select the hottest cotton wash programme.
Use a normal measure of detergent, must be
a powder with biological properties.
●
Pull out the plug from the power socket.
If necessary, wait until the water has cooled
down.
●
●
Open the drainage area door.
External cleaning
Clean the exterior cabinet of the appliance with
soap and water only, and then dry thoroughly.
●
Place a bowl to collect
the water.
Turn slowly the lid of
the diaphragm towards
left side and allow that
the water of the
●
Cleaning the dispenser drawer
The washing powder and additive dispenser
drawer should be cleaned regularly.
washing machine goes
flowing slowly to the
bowl.
●
●
●
●
●
When the bowl is full, turn and close the lid of
the diaphragm.
Empty the bowl. Repeat the procedure until you
have completely emptied the washing machine.
To continue, unscrew the lid of the diaphragm
by turning it counter clockwise and pull it out.
Always keep a rag nearby to dry up spillage of
water when removing the cover.
Remove the objects such as buttons, coins and
the lint that has been accumulated in the area
of the pump impeller by rotating it.
To aid cleaning, the top part of the additive
compartment should be removed.
Remove the drawer by pressing the catch
downwards and by pulling it out. Flush it out
under a tap, to remove any traces of
accumulated powder.
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●
●
Screw the lid of the diaphragm clockwise, be
sure is completely tighten.
Close the drainage area door.
The dangers of freezing
If the machine is exposed to temperatures
below 0°C, certain precautions should be
taken.
●
●
●
Turn off the water tap.
Unscrew the inlet hose.
Place the end of the emergency emptying
hose and that of the inlet hose in a bowl
placed on the floor and let water drain out.
Screw the water inlet hose back on and
reposition the emergency emptying hose
after having put the cap on again.
When you intend to start the machine up
again, make sure that the room temperature
is above 0°C.
●
●
IMPORTANT!
Every time you drain the water through the
emergency emptying hose you must pour 2
litres of water into the main wash compartment
of the detergent drawer and then run the drain
programme. This will activate the ECO VALVE
device avoiding that part of the detergent
remains unused at next washing.
IMPORTANT!
When the appliance is in use and depending
on the programme selected there can be hot
water in the pump.
Never remove the pump cover during a wash
cycle, always wait until the appliance has
finished the cycle, and is empty. When
replacing the cover, ensure it is securely
retightened so as to stop leaks and young
children being able to remove it.
Emergency emptying out
If the water is not discharged, proceed as
follows to empty out the machine:
●
●
●
pull out the plug from the power socket;
close the water tap;
if necessary, wait until the water has cooled
down;
Cleaning the water inlet filter
If your water is very hard or contains traces of
lime deposit, the water inlet filter may become
clogged.
●
●
open the pump door;
place a bowl on the floor and place the end
of the emergency emptying hose into the
bowl. Remove its cap. The water should
drain by gravity into the bowl. When the bowl
is full, put the cap back on the hose. Empty
the bowl. Repeat the procedure until water
stops flowing out;
It is therefore a good idea to clean it from time
to time.
Turn off the water tap.
Unscrew the water inlet
hose. Clean the filter
using a hard bristle
brush. Tighten up the
inlet hose.
●
●
●
clean the pump if necessary as previously
described;
replace the emergency emptying hose in its
seat after having plugged it;
screw the pump cover again and close the
door.
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Something not working
IMPORTANT!
Certain problems are due to lack of simple maintenance or oversights, which can be solved easily
without calling out an engineer. Before contacting your local Service Centre, please carry out the
checks listed below.
During machine operation it is possible that the red Start/Pause pilot light flashes to indicate that
the machine is not working.
Once the problem has been eliminated, press the Start/Pause button to restart the programme. If
after all checks, the problem persists, contact your local Service Centre.
Malfunction
Possible Cause / Solution
The door has not been closed. (Red Start/Pause
pilot light flashes)
• Close firmly the door.
The plug is not properly inserted in the power socket.
• Insert the plug into the power socket.
There is no power at the socket.
• Please check your domestic electrical installation.
The main fuse has blown.
• Replace the fuse.
The washing machine does not start:
The selector dial is not correctly positioned and the
Start/Pause button has not been depressed.
• Please turn the selector dial and press the
Start/Pause button again.
The delay start has been selected.
• If the laundry are to be washed immediately, cancel
the delay start
The water tap is closed. (Red Start/Pause pilot light
flashes)
• Open the water tap.
The inlet hose is squashed or kinked.
(Red Start/Pause pilot light flashes)
• Check the inlet hose connection.
The machine does not fill:
The filter in the inlet hose is blocked.
(Red Start/Pause pilot light flashes)
• Clean the water inlet hose filter.
The door is not properly closed.
(Red Start/Pause pilot light flashes)
• Close firmly the door.
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Malfunction
Possible Cause / Solution
The end of the drain hose is too low.
• Refer to relevant paragraph in «water drainage»
section.
The machine fills then empties
immediately:
The drain hose is squashed or kinked.
(Red Start/ Pause pilot light flashes)
• Check the drain hose connection.
The drain pump is clogged.
(Red Start/Pause pilot light flashes)
• Clean the drain pump.
The machine does not empty and/or
does not spin:
The option
or
has been selected.
• Select the Drain or Spin programmes
The laundry is not evenly distributed in the drum.
• Redistribute the laundry.
Too much detergent or unsuitable detergent (creates
too much foam) has been used.
• Reduce the detergent quantity or use another one.
Check whether there are any leaks from one of the
inlet hose fittings. It is not always easy to see this as
the water runs down the hose; check to see if it is
damp.
There is water on the floor:
• Check the water inlet hose connection.
The inlet hose is damaged.
• Change it with a new one.
The cap on the emergency emptying hose has not
been replaced after cleaning the pump.
•
Put the cap back on the emergency emptying and
place the latter back in its seat.
Too little detergent or unsuitable detergent has been
used.
• Increase the detergent quantity or use another one.
Stubborn stains have not been treated prior to
washing.
• Use commercial products to treat the stubborn
stains.
Unsatisfactory washing results:
The correct temperature was not selected.
• Check if you have selected the correct
temperature.
Excessive laundry load.
• Introduce into the drum less laundry.
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Malfunction
Possible Cause / Solution
The programme is still running.
• Wait the end of washing cycle.
The door lock has not been released.
• Wait about 2 minute.
The door will not open:
There is water in the drum.
• Select drain or spin programme to empty out the
water.
The transit bolts and packing have not been
removed.
• Check the correct installation of the appliance.
The support feet have not been adjusted.
• Check the correct levelling of the appliance.
The machine vibrates or is noisy:
The laundry is not evenly distributed in the drum.
• Redistribute the laundry.
Maybe there is very little laundry in the drum.
• Load more laundry.
The electronic unbalance detection device has cut in
because the laundry is not evenly distributed in the
drum. The laundry is redistributed by reverse rotation
of the drum. This may happen several times before
the unbalance disappears and normal spinning can
resume. If, after 10 minutes, the laundry is still not
evenly distributed in the drum, the machine will not
spin. In this case, redistribute the load manually and
select the spin programme.
Spinning starts late or the machine
does not spin:
●
Redistribute the laundry.
The machine is fitted with a type of motor which
makes an unusual noise compared with other
traditional motors. This new motor ensures a softer
start and more even distribution of the laundry in the
drum when spinning, as well as increased stability of
the machine.
The machine makes an unusual noise
No water is visible in the drum
Machines based on modern technology operate very
economically using very little water without affecting
performance.
If you are unable to identify or solve the
problem, contact our service centre.
Before telephoning, make a note of the model,
serial number and purchase date of your
machine: the Service Centre will require this
information.
Mod. ... ... ...
Prod. No. ... ... ...
Ser. No. ... ... ...
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Technical data
Dimensions
Width
60 cm
85 cm
63 cm
Height
Depth (inclunding the porthole)
Electrical connection Voltage -
Overall power - Fuse
Information on the electrical connection is given on the rating
plate on the inner edge of the appliance door
Water supply pressure
Maximum Load
Minimum
Maximum
0,05 MPa
0,8 MPa
Cotton
Synthetics
Delicates
Woollens and handwash
6
kg
kg
kg
kg
3
3
2
Spin Speed
Maximum
1200 rpm (ZWF12170W)
1400 rpm (ZWF14170W)
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Consumption values
Programme
Programme
duration
(in minutes)
Energy
consumption
(in kWh)
Water
consumption
(in litres)
Cottons 95°C
125
155
100
145
80
2.0
1.02
1.3
1.14
0.8
0.35
0.55
0.4
0.4
0.25
0.2
0.1
-
61
54
58
54
51
60
60
53
53
55
47
42
-
Cottons 60° Eco(*)
Cottons 60°C - 40°C
Cottons 40°C Eco
Synthetics 50°C - 40°C
Synthetics Easy Iron 40°C
Delicates 40°C - 30°C
Wool 40°C
90
55
60
Handwash 40°
Mini 30’
60
30
Silk 30°C
30
Rinse
45
Drain
2
Spin
10
-
-
Infos
The consumption data shown on this chart is to
be considered purely indicative, as it may vary
depending on the quantity and type of laundry,
on the inlet water temperature and on the
ambient temperature. It refers to the highest
temperature for each wash programme.
(*) The “Cottons 60° Eco” is the reference
programme for the data entered in the
energy label, in compliance with EEC 92/75
standards.
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Installation instruction
Transit security bars
Before starting the machine up, the transport
security bars must be removed as follows:
You are advised to keep all the transport
security bars. In case the appliance has to be
transported again.
5. Plug the 3 holes with the plastic plugs which
you can find in the envelope containing the
instruction booklet.
Positioning
Install the machine on a flat hard floor. Make
sure that air circulation around the machine is
not impeded by carpets, rugs etc. Check that
the machine does not touch the wall or other
kitchen units. Level the washing machine by
raising or lowering the feet. Once in the right
position fix the feet by pushing the nuts against
the base of the case. The feet may be tight to
adjust as they incorporate but the machine
MUST be level and stable.
1. Unscrew and remove the three rear screws
by means of a key.
2. Lean the appliance back on the rear and fit
one of the polystyrene angles between the
appliance and the floor.
Make sure the hoses are not squashed.
If necessary, check the setting with a spirit level.
Accurate levelling prevents vibration, noise and
displacement of the machine during
operation.Never place cardboard, wood or
similar materials under the machine to
compensate for any unevenness in the floor.
Some vibration is inevitable, especially if
mounted on a wooden floor.
Sprung wooden floors are particularly
susceptible to vibration. For advice, consult a
builder. If possible, always place the machine
on a solid floor.
3. Carefully remove the plastic bags on the left
and the right, pulling them to the centre of
the appliance.
4. Place the machine in an upright position
and remove the three plastic bolts.
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Water inlet
The appliance must be connected to a cold
water supply.
A minimum water pressure of 0.05 MPa (0.5
bar) is required for safe operation of the
appliance.
If you cannot make the cold water connection
direct from the rising mains, you may be able
to operate the appliance from your cold water
storage system.
There should be a minimum distance of 5.02m
(16.5 ft) between the appliance’s inlet and the
bottom of the water storage tank.
There should be a COLD WATER tap near the
washing machine with a screwing on
connection pipe of 3/4" for the water supply, a
sink, a wash basin or a drainage system in the
wall.
Previously check if:
- it is not a hot water tap.
- the running water is clean. If not, run off a
reasonable amount of water to flush out any
debris that may have collected in the pipes.
Have the permanent drainage system in the
wall checked by a plumber.
Water drainage
1. Connect the hose to a tap with a 3/4”
thread. Always use the hose supplied with
the appliance. The inlet hose must not be
lengthened. If it is too short and you do not
wish to move the tap, you will have to
purchase a new, longer hose specially
designed for this type of use.
This appliance is designed to be permanently
plumbed into your home's drainage system
using one of the following methods.
1. Into a drainage standpipe.
NOTE
Installation should
comply with local
water authority and
building regulations’
requirements.
“U” piece
supplied
Special
Off
Cottons
S
p
o
r
t
4
0
°
95°
3h
6h
9h
S
p
o
r
t
S
h
o
e
s
4
0
°
60° Eco
60°
1000
900
Silk
M
i
n
i
3
0
'
4
0
°
E
c
o
700
Prewash
Intensive
Wash
Door
End
Cold
°
Hand
Wash
Synthetics
50°
Super
Quick
30°
1
0
0
0
6
k
g
Options
E
x
t
r
a
R
i
n
s
e
Start/Pause
Spin
Wool
Spin
40°
Easy Iron 40°
Drain
40°
R
i
n
s
e
3
0
°
ZWF10070W
Delicates
38 mm (11.2”)
standpipe
diameter
2. If necessary turn the hose adequately by
unscrewing the nut at the rear of the
appliance. Now tighten the nut anew to
avoid leaks. (Open the tap and assure that
it does not leak and close it again.)
Firstly form a hook in the end of the drain
hose using the «U» piece supplied. Place the
drain hose into your standpipe, which should
have an internal diameter of approximately
38mm thus ensuring there is an air break
between the drain hose and standpipe.
When discharging into a standpipe ensure that
the top of the standpipe is no more than 90
cm (35.4'') and no less than 60 cm (23.6'')
above floor level.
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Special conditions
If the floor is carpeted or covered with crumbly
or soft material, insert a rigid support base
under the feet to prevent noise, vibration or
displacement. The base should protrude a few
centimetres beyond the edges of the machine.
Special
Spor
t
40°
Off
95°
Cottons
3h
6h
9h
Spor
t
S
h
o
e
s
4
0
°
60° Eco
60°
1000
900
Silk
Mini 30'
Cold
0
E
c
o
700
Prewash
Intensive
Wash
Door
End
40°
Hand
Wash
Synthetics
50°
Super
Quick
1
0
0
0
6
k
g
30°
Spin
Options
E
x
t
r
a
R
i
n
s
e
Start/Pause
Wool
40°
Easy Iron 40°
Spn
Drain
4°
Rinse 30° eicates
ZWF10070W
WARNING!
The drain hose may be extended to a
The machine should NOT be placed on deep
pile carpeting.
maximum of 4 metres. An additional drain hose
and joining piece is available from your local
Service Force Centre. The joining piece must
have an internal diameter of 18mm.
NOTE
Please ensure that when the appliance is
installed it is easily accessible for the engineer
in the event of a breakdown.
If your drain hose
looks like this (see
below) you do not
require the «U» piece.
Just push the hose
firmly into the
In the interest of the environment
Washing machines and dishwashers should be
connected to the FOUL drainage system, the
water will then be taken to a sewage works for
treatment before being discharged safely into a
river. It is essential that these appliances are
not connected to the surface water drainage
system as this water is discharged directly into
a river or stream and may cause pollution.
standpipe.
2. Onto a sink outlet spigot.
If the outlet spigot has not been used before,
remove any blanking plug that may be in place.
Loop
Push the drain hose onto the spigot and secure
with a clip if required, ensure a loop is formed
in the drain hose (see diagram) to prevent
waste from the sink entering the washing
machine.
Important!
Before connecting the machine to new
pipework or to pipework that has not been
used for some time, run off a reasonable
amount of water to flush out any debris that
may have collected in the pipes.
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If you require any further advice please
contact your local water authority.
The wires in the mains lead are coloured in
accordance with the following code:
Green and Yellow ..............................- Earth
Blue ....................................................- Neutral
Brown..................................................- Live
The wire coloured green
GREEN & YELLOW
SHOWER
and yellow must be
connected to the
E
SINK TOILET
BATH
BIDET
terminal marked with
L
N
the letter «E» or by the
WASHING
MACHINE
DISHWASHER
earth symbol
or
RAINWATER
'RUN-OFF'
BROWN
coloured green and
yellow.
BLUE
FOUL DRAIN
CORD CLAMP
SURFACE WATER
SEWERS
FOUL SEWERS
DRAINS
&
SEWAGE
TREATMENT
WORKS
UNTREATED
DISCHARGE
The wire coloured blue must be connected to
the terminal marked «N» or coloured black.
TREATED
DISCHARGE
RIVER
RIVER
The wire coloured brown must be connected to
the terminal marked «L» or coloured red.
Upon completion there must be no cut, or stray
strands of wire present and the cord clamp
must be secure over the outer sheath.
Electrical connection
Any electrical work required to install this
appliance should be carried out by a qualified
electrician or competent person.
WARNING!
WARNING!
A cut off plug inserted into a 13 amp socket
is a serious safety (shock) hazard.
Ensure that the cut off plug is disposed of
safely. Should the appliance power supply
cable need to be replaced, this must be
carried out by our Service Force Centre.
This appliance must be earthed.
The manufacturer declines any liability
should this safety measure not be
observed.
Before switching on, make sure the electricity
supply voltage is the same as that indicated
on the appliance’s rating plate.
The power supply cable must be easily
accessible after installing the appliance.
IMPORTANT!
Permanent connection
Information on the electrical connection is
given on the rating plate on the inner edge
of the appliance door.
In the case of permanent connection it is
necessary that you install a double pole switch
between the appliance and the electricity
supply (mains), with a minimum gap of 3mm
between the switch contacts and of a type
suitable for the required load in compliance
with the current electrical regulations.
The switch must not break the yellow and
green earth cable at any point.
The appliance is supplied with a 13amp plug
fitted. In the event of having to change the
fuse in the plug supplied, a 13amp ASTA
approved (BS1363/A) fuse must be used.
Should the plug need to be replaced for any
reason, proceed as described below.
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Environmental concerns
Packaging materials
Ecological hints
The materials marked with the symbol
recyclable.
>PE<=polyethylene
>PS<=polystyrene
>PP<=polypropylene
This means that they can be recycled by
disposing of them properly in appropriate
collection containers.
are
To save water, energy and to help protect the
environment, we recommend that you follow
these tips:
●
Normally soiled laundry may be washed
without prewashing in order to save
detergent, water and time (the environment
is protected too!).
●
●
The machine works more economically if it is
fully loaded.
Old machine
Use authorised disposal sites for your old
appliance. Help to keep your country tidy!
With adequate pre-treatment, stains and
limited soiling can be removed; the laundry
can then be washed at a lower temperature.
Measure out detergent according to the
water hardness, the degree of soiling and
the quantity of laundry being washed.
The symbol
on the product or on its
●
packaging indicates that this product may not
be treated as household waste. Instead it shall
be handed over to the applicable collection
point for the recycling of electrical and
electronic equipment. By ensuring this product
is disposed of correctly, you will help prevent
potential negative consequences for the
environment and human health, which could
otherwise be caused by inappropriate waste
handling of this product. For more detailed
information about recycling of this product,
please contact your local city office, your
household waste disposal service or the shop
where you purchased the product.
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Guarantee conditions
Standard guarantee conditions
Service and Spare Parts.
We, Zanussi-Electrolux, undertake that if
within12 months of the date of the purchase
this Zanussi-Electrolux appliance or any part
thereof is proved to be defective by reason
only of faulty workmanship or materials, we
will, at our option repair or replace the same
FREE OFCHARGE for labour, materials or
carriage on condition that:
In the event of your appliance requiring
service, or if you wish to purchase spare parts,
please contact your local Service Force Centre
by telephoning:
0870 5 929 929
Your telephone call will be automatically routed
to the Service Force Centre covering your
postcode area. For the address of your local
Service Force Centre and further information
about Service Force, please visit the website at
●
●
●
The appliance has been correctly
installedand used only on the electricity
supply statedon the rating plate.
The appliance has been used for normal
domestic purposes only, and in accordance
with the manufacturer's instructions.
The appliance has not been serviced,
maintained, repaired, taken apart or
tampered with by any person not authorised
by us.
Before calling out an engineer, please ensure
you have read the details under the heading
«Something not working». When you contact
the Service Force Centre you will need to give
the following details:
1 Your name, address and postcode.
2 Your telephone number.
●
Electrolux Service Force Centre must
undertake all service work under this
guarantee.
3 Clear concise details of the fault.
●
●
Any appliance or defective part replaced
shall become the Company's property.
This guarantee is in addition to your
statutoryand other legal rights.
4 The model and Serial number of the
appliance (found on the rating plate).
5 The purchase date.
Please note a valid purchase receipt or
guarantee documentation is required for in
guarantee service calls.
Exclusions
●
Damage or calls resulting fromtransportation,
improper use or neglect, thereplacement of
any light bulbs or removableparts of glass or
plastic.
Costs incurred for calls to put right an
appliance which is improperly installed or
calls to appliances outside the United
Kingdom.
Customer Care
For general enquiries concerning your
Electrolux appliance, or for further information
on Electrolux products please contact our
Customer Care Department by letter or
telephone at the address below or visit our
●
●
●
Appliances found to be in use within
acommercial environment, plus those which
are subject to rental agreements.
Products of Electrolux manufacturer that are
not marketed by Electrolux.
Customer Care Department Electrolux Major
Appliances Addington Way Luton Bedfordshire,
LU4 9QQ Tel: 08705 727 727 (*)
(*) Calls may be recorded for training purposes
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For Customer Service in The Republic of
Ireland please contact us at the address below:
Electrolux Group (Irl) Ltd
Long Mile Road, Dublin 12, Republic of Ireland
Tel: + 353 (0)1 4090751
Email: [email protected]
European guarantee
This appliance is guaranteed by Electrolux, in
each of the countries listed in the following
page, for the period specified in the appliance
guarantee or otherwise by law. If you move
from one of these countries to another of these
countries the appliance guarantee will move
with you subject to the following qualifications:
●
The appliance guarantee starts from the
date you first purchased the appliance
which will be evidenced by production of a
valid purchase document issued by seller
of the appliance.
●
The appliance guarantee is for the same
period and to the same extent for labour
and parts as exists in your country of
residence for this particular model or range
of appliances.
●
●
The appliance guarantee is personal to the
original purchaser of the appliance and
cannot be transferred to another user.
The appliance is installed and used in
accordance with instructions issued by
Electrolux and is only used within the
home, i.e. is not used for commercial
purposes.
●
The appliance is installed in accordance
with all relevant regulations in force within
your new country of residence.
The provisions of this European Guarantee do
not affect any of the rights granted to you by
law.
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126293502 - 29/07
Subject to change without notice
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