Xerox Printer WorkCentre 4265 S User Manual

®
®
Xerox WorkCentre 4265  
Multifunction Printer  
Imprimante multifonction  
User Guide  
Guide d'utilisation  
Svenska  
Dansk  
Användarhandbok  
Betjeningsvejledning  
Käyttöopas  
Čeština  
Polski  
Uživatelská příručka  
Przewodnik użytkownika  
Felhasználói útmutató  
Kullanıcı Kılavuzu  
Italiano  
Deutsch  
Español  
Guida per l’utente  
Benutzerhandbuch  
Guía del usuario  
Suomi  
Norsk  
Magyar  
Türkçe  
Brukerhåndbok  
Português Guia do usuário  
Русский  
Руководство пользователя  
Ελληνικά  
Εγχειρίδιο χρήστη  
Nederlands Gebruikershandleiding  
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Contents  
1
Safety  
11  
Electrical Safety................................................................................................................................................................. 12  
General Guidelines................................................................................................................................................... 12  
Power Cord .................................................................................................................................................................. 13  
Emergency Turn Off ................................................................................................................................................ 13  
Laser Safety ................................................................................................................................................................ 13  
Operational Safety........................................................................................................................................................... 14  
Operational Guidelines........................................................................................................................................... 14  
Ozone Release............................................................................................................................................................ 14  
Printer Location ......................................................................................................................................................... 14  
Printer Supplies.......................................................................................................................................................... 15  
Maintenance Safety........................................................................................................................................................ 16  
Printer Symbols.................................................................................................................................................................. 17  
Environmental, Health, and Safety Contact Information............................................................................... 18  
2
Features  
19  
Parts of the Printer ........................................................................................................................................................... 20  
Front View.................................................................................................................................................................... 20  
Rear View ..................................................................................................................................................................... 23  
Internal Components.............................................................................................................................................. 24  
Optional 500-Sheet Finisher ................................................................................................................................ 24  
Control Panel.............................................................................................................................................................. 25  
Information Pages ........................................................................................................................................................... 27  
Printing the Information Pages.......................................................................................................................... 27  
Power Saver Mode............................................................................................................................................................ 28  
Power Saver Levels................................................................................................................................................... 28  
Exiting Power Saver Mode .................................................................................................................................... 28  
Administration Features................................................................................................................................................ 29  
CentreWare Internet Services ............................................................................................................................. 29  
Accessing CentreWare Internet Services........................................................................................................ 29  
Finding the IP Address of the Printer............................................................................................................... 30  
Automatic Data Collection................................................................................................................................... 30  
Billing and Usage Information ........................................................................................................................... 30  
More Information............................................................................................................................................................. 31  
3
Installation and Setup  
33  
Installation and Setup Overview................................................................................................................................ 34  
Selecting a Location for the Printer .......................................................................................................................... 35  
Configuring the Printer at Setup................................................................................................................................ 36  
Connecting the Printer.................................................................................................................................................... 38  
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Contents  
Selecting a Connection Method......................................................................................................................... 38  
Physically Connecting the Printer to the Network...................................................................................... 39  
Connecting to a Computer Using USB............................................................................................................ 39  
Connecting to a Telephone Line ........................................................................................................................ 39  
Turning the Printer On and Off........................................................................................................................... 40  
Configuring Network Settings..................................................................................................................................... 41  
About TCP/IP and IP Addresses ......................................................................................................................... 41  
Enabling the Printer for Scanning.............................................................................................................................. 42  
Installing the Software................................................................................................................................................... 43  
Operating System Requirements....................................................................................................................... 43  
Installing Drivers and Utilities for Windows.................................................................................................. 43  
Installing Print Drivers for Macintosh OS X Version 10.7 and Later ................................................... 44  
Installing Scan Drivers for Macintosh.............................................................................................................. 45  
Installing the Print Drivers for UNIX and Linux........................................................................................... 46  
Other Drivers............................................................................................................................................................... 46  
Installing the Printer as a Web Service on Devices ............................................................................................ 47  
4
Paper and Media  
49  
Supported Paper ............................................................................................................................................................... 50  
Ordering Paper........................................................................................................................................................... 50  
General Paper Loading Guidelines .................................................................................................................... 50  
Paper That Can Damage Your Printer............................................................................................................. 51  
Paper Storage Guidelines...................................................................................................................................... 51  
Supported Paper Types and Weights............................................................................................................... 52  
Supported Standard Paper Sizes........................................................................................................................ 53  
Supported Custom Paper Sizes........................................................................................................................... 53  
Supported Paper Types and Weights for Automatic 2-Sided Printing .............................................. 54  
Supported Standard Paper Sizes for Automatic 2-Sided Printing........................................................ 54  
Supported Custom Paper Sizes for Automatic 2-Sided Printing........................................................... 54  
Supported Paper for Automatic Stapling....................................................................................................... 54  
Loading Paper .................................................................................................................................................................... 56  
Loading Paper in the Bypass Tray..................................................................................................................... 56  
Loading Paper in a 520-Sheet Feeder (Trays 1-4)...................................................................................... 58  
Loading Paper in the 2100-Sheet High-Capacity Feeder........................................................................ 60  
Printing on Special Paper............................................................................................................................................... 63  
Envelopes ..................................................................................................................................................................... 63  
Guidelines for Printing Envelopes...................................................................................................................... 63  
Loading Envelopes in a 520-Sheet Feeder (Trays 1-4)............................................................................. 64  
Loading Envelopes in the Bypass Tray ............................................................................................................ 65  
Labels............................................................................................................................................................................. 66  
Transparencies........................................................................................................................................................... 67  
5
Printing  
69  
Printing Overview.............................................................................................................................................................. 70  
Selecting Printing Options............................................................................................................................................. 71  
Print Driver Help ........................................................................................................................................................ 71  
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Contents  
Windows Printing Options .................................................................................................................................... 72  
Macintosh Printing Options.................................................................................................................................. 73  
Linux Printing Options ............................................................................................................................................ 74  
Managing Jobs................................................................................................................................................................... 76  
Managing Jobs at the Control Panel................................................................................................................ 76  
Managing Secure and Held Print Jobs............................................................................................................. 77  
Managing Jobs in CentreWare Internet Services ....................................................................................... 77  
Printing Features............................................................................................................................................................... 78  
Printing on Both Sides of the Paper.................................................................................................................. 78  
Selecting Paper Options for Printing ................................................................................................................ 79  
Printing Multiple Pages to a Single Sheet...................................................................................................... 79  
Scaling........................................................................................................................................................................... 79  
Printing Booklets ....................................................................................................................................................... 80  
Print Quality ................................................................................................................................................................ 80  
Special Job Types.............................................................................................................................................................. 81  
Secure Print ................................................................................................................................................................. 81  
Personal Print Job ..................................................................................................................................................... 81  
Sample Set................................................................................................................................................................... 82  
Saved Jobs ........................................................................................................................................................................... 83  
Printing from Saved Jobs....................................................................................................................................... 83  
Held Print Jobs ................................................................................................................................................................... 84  
Releasing Held Print Jobs ...................................................................................................................................... 84  
Printing from a USB Flash Drive................................................................................................................................. 85  
6
Copying  
87  
Basic Copying..................................................................................................................................................................... 88  
Document Glass ........................................................................................................................................................ 88  
Document Glass Guidelines.................................................................................................................................. 89  
Document Feeder..................................................................................................................................................... 89  
Document Feeder Guidelines .............................................................................................................................. 89  
Adjusting Copying Options................................................................................................................................... 90  
Selecting Copy Settings ................................................................................................................................................. 94  
Output Adjustments................................................................................................................................................ 94  
Output Format Settings......................................................................................................................................... 96  
ID Card Copying........................................................................................................................................................ 98  
Advanced Copying................................................................................................................................................... 99  
7
Scanning  
101  
Basic Scanning.................................................................................................................................................................102  
Document Glass ......................................................................................................................................................103  
Document Feeder...................................................................................................................................................103  
Document Feeder Guidelines ............................................................................................................................103  
Adjusting Scanning Settings......................................................................................................................................104  
Setting the Output Color.....................................................................................................................................104  
Setting the Scan Resolution...............................................................................................................................104  
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Contents  
Selecting 2-Sided Scanning................................................................................................................................105  
Setting the File Format ........................................................................................................................................105  
Lightening or Darkening the Image...............................................................................................................105  
Automatically Suppressing Background Variation...................................................................................105  
Specifying the Original Size................................................................................................................................106  
Erasing Edges ...........................................................................................................................................................106  
Building a Scan Job................................................................................................................................................107  
Selecting Filing Options ...............................................................................................................................................108  
Sending a Scanned Image to a Destination.......................................................................................................109  
Scanning to a Shared Folder on a Network Computer...................................................................................110  
Sharing a Folder on a Windows Computer..................................................................................................110  
Sharing a Folder Using Macintosh OS X Version 10.7 and Later .......................................................111  
Scanning to a Folder on a Network Computer...........................................................................................111  
Scanning to Your Home Directory...........................................................................................................................112  
Scanning to an Email Address...................................................................................................................................113  
Scanning to a USB Flash Drive..................................................................................................................................114  
Scanning to a Computer..............................................................................................................................................115  
Scanning to a Computer......................................................................................................................................115  
8
Faxing  
117  
Basic Faxing ......................................................................................................................................................................118  
Document Glass ......................................................................................................................................................118  
Document Feeder...................................................................................................................................................119  
Duplex Automatic Document Feeder Guidelines......................................................................................119  
Selecting Fax Options ...................................................................................................................................................120  
Specifying the Size of the Original..................................................................................................................120  
Sending a Delayed Fax ........................................................................................................................................120  
Automatically Suppressing Background Variation...................................................................................121  
Sending Header Text.............................................................................................................................................121  
To Lighten or Darken an Image.......................................................................................................................121  
Building a Fax Job ..................................................................................................................................................122  
Storing a Fax in a Local Mailbox ..............................................................................................................................123  
Printing Local Mailbox Documents .........................................................................................................................124  
Sending a Fax to a Remote Mailbox ......................................................................................................................125  
Storing a Fax for Local or Remote Polling............................................................................................................126  
Polling a Remote Fax ....................................................................................................................................................127  
Printing or Deleting Stored Faxes............................................................................................................................128  
Using the Address Book ...............................................................................................................................................129  
Adding an Individual Entry to the Device Address Book.......................................................................129  
Editing an Individual Address Book Entry....................................................................................................129  
9
Maintenance  
131  
Cleaning the Printer.......................................................................................................................................................132  
General Precautions...............................................................................................................................................132  
Cleaning the Exterior.............................................................................................................................................133  
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Contents  
Cleaning the Scanner............................................................................................................................................133  
Cleaning the Interior.............................................................................................................................................135  
Ordering Supplies............................................................................................................................................................136  
Consumables ............................................................................................................................................................136  
Routine Maintenance Items..............................................................................................................................136  
When to Order Supplies .......................................................................................................................................137  
Viewing Printer Supply Status...........................................................................................................................137  
Toner Cartridges .....................................................................................................................................................138  
Recycling Supplies ..................................................................................................................................................139  
Managing the Printer....................................................................................................................................................140  
Moving the Printer..................................................................................................................................................140  
Billing and Usage Information .........................................................................................................................141  
10 Troubleshooting  
143  
General Troubleshooting.............................................................................................................................................144  
General Precautions...............................................................................................................................................144  
Restarting the Printer............................................................................................................................................145  
Printer Fails to Power On .....................................................................................................................................146  
Printer Resets or Turns Off Frequently...........................................................................................................146  
Document Prints from Wrong Tray.................................................................................................................146  
Automatic 2-Sided Printing Problems............................................................................................................147  
Paper Tray Fails to Close .....................................................................................................................................147  
Printing Takes Too Long......................................................................................................................................147  
Printer Fails to Print ...............................................................................................................................................148  
Printer is Making Unusual Noises ....................................................................................................................148  
Condensation Has Formed Inside the Printer ............................................................................................149  
Paper Jams ........................................................................................................................................................................150  
Minimizing Paper Jams ........................................................................................................................................150  
Locating Paper Jams .............................................................................................................................................151  
Clearing Paper Jams..............................................................................................................................................152  
Troubleshooting Paper Jams .............................................................................................................................164  
Print-Quality Problems..................................................................................................................................................166  
Controlling Print Quality ......................................................................................................................................166  
Solving Print-Quality Problems..........................................................................................................................166  
Copy and Scan Problems.............................................................................................................................................170  
Fax Problems.....................................................................................................................................................................171  
Problems Sending Faxes......................................................................................................................................171  
Problems Receiving Faxes...................................................................................................................................172  
Getting Help......................................................................................................................................................................173  
Control Panel Messages.......................................................................................................................................173  
Online Support Assistant.....................................................................................................................................174  
Using the Integrated Troubleshooting Tools .............................................................................................175  
A
Specifications  
177  
Printer Configurations and Options........................................................................................................................178  
Standard Configurations.....................................................................................................................................178  
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Contents  
Standard Features..................................................................................................................................................178  
Physical Specifications..................................................................................................................................................180  
Clearance Requirements for Standard Configuration ............................................................................180  
Clearance Requirements for Standard Configuration with Optional Finisher..............................181  
Clearance Requirements for Standard Configuration with Optional Feeders..............................182  
Clearance Requirements for Standard Configuration with Optional Finisher and Feeders ...183  
Weights and Dimensions.....................................................................................................................................183  
Environmental Specifications....................................................................................................................................184  
Temperature.............................................................................................................................................................184  
Relative Humidity...................................................................................................................................................184  
Elevation.....................................................................................................................................................................184  
Electrical Specifications................................................................................................................................................185  
Power Supply Voltage and Frequency...........................................................................................................185  
Power Consumption ..............................................................................................................................................185  
ENERGY STAR Qualified Product .....................................................................................................................185  
Performance Specifications........................................................................................................................................186  
Print Speed ................................................................................................................................................................186  
B
Regulatory Information  
187  
Basic Regulations............................................................................................................................................................188  
United States FCC Regulations.........................................................................................................................188  
Canada........................................................................................................................................................................188  
European Union ......................................................................................................................................................189  
European Union Lot 4 Imaging Equipment Agreement Environmental Information..............189  
Germany.....................................................................................................................................................................191  
Turkey RoHS Regulation......................................................................................................................................192  
Regulatory Information for 2.4 GHz Wireless Network Adapter........................................................192  
Copy Regulations............................................................................................................................................................193  
United States............................................................................................................................................................193  
Canada........................................................................................................................................................................194  
Other Countries .......................................................................................................................................................195  
Fax Regulations...............................................................................................................................................................196  
United States............................................................................................................................................................196  
Canada........................................................................................................................................................................198  
European Union ......................................................................................................................................................198  
South Africa ..............................................................................................................................................................198  
New Zealand.............................................................................................................................................................199  
Material Safety Data Sheets......................................................................................................................................200  
C
Recycling and Disposal  
201  
All Countries......................................................................................................................................................................202  
North America..................................................................................................................................................................203  
European Union...............................................................................................................................................................204  
Domestic/Household Environment .................................................................................................................204  
Professional/Business Environment................................................................................................................204  
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Contents  
Collection and Disposal of Equipment and Batteries..............................................................................205  
Battery Symbol Note.............................................................................................................................................205  
Battery Removal......................................................................................................................................................205  
Other Countries................................................................................................................................................................206  
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Safety  
1
This chapter includes:  
Electrical Safety.................................................................................................................................................................... 12  
Maintenance Safety ........................................................................................................................................................... 16  
Printer Symbols..................................................................................................................................................................... 17  
Your printer and the recommended supplies have been designed and tested to meet strict safety  
requirements. Attention to the following information ensures the continued safe operation of your Xerox  
printer.  
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Safety  
Electrical Safety  
General Guidelines  
WARNINGS:  
Do not push objects into slots or openings on the printer. Touching a voltage point or shorting  
out a part could result in fire or electric shock.  
Do not remove the covers or guards that are fastened with screws unless you are installing  
optional equipment and are instructed to do so. Turn off the printer when performing these  
installations. Disconnect the power cord when removing covers and guards for installing optional  
equipment. Except for user-installable options, there are no parts that you can maintain or  
service behind these covers.  
The following are hazards to your safety:  
The power cord is damaged or frayed.  
Liquid is spilled into the printer.  
The printer is exposed to water.  
The printer emits smoke, or the surface is unusually hot.  
The printer emits unusual noise or odors.  
The printer causes a circuit breaker, fuse, or other safety device to activate.  
If any of these conditions occur, do the following:  
1. Turn off the printer immediately.  
2. Disconnect the power cord from the electrical outlet.  
3. Call an authorized service representative.  
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Safety  
Power Cord  
Use the power cord supplied with your printer.  
Plug the power cord directly into a properly grounded electrical outlet. Ensure that each end of the  
cord is connected securely. If you do not know if an outlet is grounded, ask an electrician to check  
the outlet.  
Do not use a ground adapter plug to connect the printer to an electrical outlet that does not have a  
ground connection terminal.  
WARNING: Avoid the potential of electrical shock by ensuring that the printer is grounded properly.  
Electrical products can be hazardous if misused.  
Verify that the printer is plugged into an outlet that is providing the correct voltage and power.  
Review the electrical specification of the printer with an electrician if necessary.  
Do not place the printer in an area where people can step on the power cord.  
Do not place objects on the power cord.  
If the power cord becomes frayed or worn, replace it.  
Do not plug or unplug the power cord while the power switch is in the On position.  
To avoid electrical shock and damage to the cord, grasp the plug when unplugging the power cord.  
Ensure that the electrical outlet is near the printer and is easily accessible.  
The power cord is attached to the printer as a plug-in device on the back of the printer. If it is necessary  
to disconnect all electrical power from the printer, disconnect the power cord from the electrical outlet.  
Emergency Turn Off  
If any of the following conditions occur, turn off the printer immediately and disconnect the power cord  
from the electrical outlet. Contact an authorized Xerox service representative to correct the problem if:  
The equipment emits unusual odors or makes unusual noises.  
The power cable is damaged or frayed.  
A wall panel circuit breaker, fuse, or other safety device has been tripped.  
Liquid is spilled into the printer.  
The printer is exposed to water.  
Any part of the printer is damaged.  
Laser Safety  
This printer complies with laser product performance standards set by governmental, national, and  
international agencies and is certified as a Class 1 Laser Product. The printer does not emit hazardous  
light because the beam is totally enclosed during all modes of customer operation and maintenance.  
WARNING: Use of controls, adjustments, or performance of procedures other than those specified in  
this manual can result in hazardous radiation exposure.  
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Safety  
Operational Safety  
Your printer and supplies were designed and tested to meet strict safety requirements. These include  
safety agency examination, approval, and compliance with established environmental standards.  
Your attention to the following safety guidelines helps to ensure the continued, safe operation of your  
printer.  
Operational Guidelines  
Do not remove the paper source tray that you selected in either the print driver or control panel  
while the printer is printing.  
Do not open the doors when the printer is printing.  
Do not move the printer while is printing.  
Keep hands, hair, neckties, and so on away from the exit and feed rollers.  
Covers, which require tools for removal, protect the hazard areas within the printer. Do not remove  
the protective covers.  
Ozone Release  
This printer produces ozone during normal operation. The amount of ozone produced is dependent on  
copy volume. Ozone is heavier than air and is not produced in amounts large enough to harm anyone.  
Install the printer in a well-ventilated room.  
For more information in the United States and Canada, go to www.xerox.com/environment. In other  
markets, please contact your local Xerox representative or go to www.xerox.com/environment_europe.  
Printer Location  
Place the printer on a level, solid, non-vibrating surface with adequate strength to hold its weight.  
To find the weight for your printer configuration, see Physical Specifications on page 180.  
Do not block or cover the slots or openings on the printer. These openings are provided for  
ventilation and to prevent overheating of the printer.  
Place the printer in an area where there is adequate space for operation and servicing.  
Place the printer in a dust-free area.  
Do not store or operate the printer in an extremely hot, cold, or humid environment.  
Do not place the printer near a heat source.  
Do not place the printer in direct sunlight to avoid exposure to light-sensitive components.  
Do not place the printer where it is directly exposed to the cold air flow from an air conditioning  
system.  
Do not place the printer in locations susceptible to vibrations.  
For optimum performance, use the printer at the elevations specified in Elevation on page 184.  
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Safety  
Printer Supplies  
Use the supplies designed for your printer. The use of unsuitable materials can cause poor  
performance and a possible safety hazard.  
Follow all warnings and instructions marked on, or supplied with, the product, options, and supplies.  
Store all consumables in accordance with the instructions given on the package or container.  
Keep all consumable supplies away from the reach of children.  
Never throw toner, print/drum cartridges, or toner containers into an open flame.  
When handling cartridges, for example toner cartridges, avoid skin or eye contact. Eye contact can  
cause irritation and inflammation. Do not attempt to disassemble the cartridge, which can increase  
the risk of skin or eye contact.  
CAUTION: Use of non-Xerox supplies is not recommended. The Xerox Warranty, Service Agreement,  
and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance  
caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer. The  
Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary  
outside these areas. Please contact your Xerox representative for details.  
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Safety  
Maintenance Safety  
Do not attempt any maintenance procedure that is not described in the documentation supplied  
with your printer.  
Do not use aerosol cleaners. Clean with a dry lint-free cloth only.  
Do not burn any consumables or routine maintenance items.  
For information on Xerox® supplies recycling programs, go to www.xerox.com/gwa.  
WARNING: Do not use aerosol cleaners. Aerosol cleaners can cause explosions or fires when used on  
electromechanical equipment.  
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Safety  
Printer Symbols  
Symbol  
Description  
Warning:  
Indicates a hazard which, if not avoided, could result in death or serious injury.  
Caution:  
Indicates a mandatory action to take in order to avoid damage to the property.  
Hot surface on or in the printer. Use caution to avoid personal injury.  
Do not burn the item.  
Do not expose the imaging unit to light for more than 10 minutes.  
Do not expose the imaging unit to direct sunlight.  
Do not touch the part or area of the printer.  
Warning:  
Wait for the printer to cool for the specified time before touching the fuser.  
This item can be recycled. For details, see Recycling and Disposal on page 201.  
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Safety  
Environmental, Health, and Safety Contact  
Information  
For more information on Environment, Health, and Safety in relation to this Xerox product and supplies,  
contact the following customer help lines:  
United States and Canada:  
Europe:  
1-800-ASK-XEROX (1-800-275-9376)  
+44 1707 353 434  
For product safety information in the United States and Canada, go to www.xerox.com/environment.  
For product safety information in Europe, go to www.xerox.com/environment_europe.  
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Features  
2
This chapter includes:  
Information Pages .............................................................................................................................................................. 27  
Administration Features ................................................................................................................................................... 29  
More Information................................................................................................................................................................ 31  
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Features  
Parts of the Printer  
This section includes:  
Front View............................................................................................................................................................................... 20  
Internal Components......................................................................................................................................................... 24  
Control Panel.......................................................................................................................................................................... 25  
Front View  
Standard Configuration  
1. Tray 1 with 520-sheet capacity  
6. Control Panel  
2. Document Output Tray with 500-Sheet  
Capacity  
3. USB Port  
7. Side Door  
8. Bypass tray with 100-sheet capacity  
9. Front Door  
4. Document Feeder with 100-Sheet Capacity  
5. Document Feeder Top Cover  
20  
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Features  
Optional Finisher, Tray 2, and High-Capacity Feeder  
1. Optional 500-Sheet Finisher  
2. Finisher Front Door  
3. USB Port  
4. Document Feeder with 100-Sheet Capacity  
5. Document Feeder Top Cover  
6. Control Panel  
9. Front Door  
10. Tray 1 with 520-sheet capacity  
11. Feeder Tray Outside Cover  
12. Feeder Tray Inside Cover  
13. Optional Feeder Tray 2 with 520-Sheet  
Capacity  
14. High-Capacity Feeder Outside Cover  
15. High-Capacity Feeder Inside Cover  
7. Side Door  
8. Bypass tray with 100-sheet capacity  
16. Optional 2100-Sheet High-Capacity Feeder  
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Features  
Alternate Configuration with Trays 1-4  
1. Bypass tray with 100-sheet capacity  
2. Tray 1 with 520-sheet capacity  
4. Optional 520-Sheet Feeder Tray 3  
5. Optional 520-Sheet Feeder Tray 4  
3. Optional Feeder Tray 2 with 520-Sheet Capacity  
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Features  
Rear View  
1. Control Board  
2. Control Board Cover  
3. Power Connector  
4. Power Switch  
5. Red LED  
9. Optional Foreign Device Interface  
10. Ethernet Connection  
11. USB Port for Service Only  
12. Direct Connect Port for USB Printing  
13. Direct Connect Port for USB Printing  
6. Card Reader Slot  
7. Green LED  
14. Handset Extension Connector for Optional Fax Kit  
15. Fax Line In for Optional Fax Kit  
8. Finisher Interface  
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Features  
Internal Components  
1. Toner Cartridge  
2. Drum Cartridge  
5. Document Feeder  
6. Fuser  
3. Smart Kit Drum Cartridge  
4. Document Glass  
7. Transfer Roller  
Optional 500-Sheet Finisher  
1. Finisher Connector Cable  
2. Finisher Front Door  
3. Staple Cartridge  
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Features  
Control Panel  
The control panel consists of a touch screen and buttons you press to control the functions available on  
the printer. The control panel:  
Displays the current operating status of the printer.  
Provides access to print features.  
Provides access to reference materials.  
Provides access to Tools and Setup menus.  
Provides access to Troubleshooting menus and videos.  
Prompts you to load paper, replace supplies, and clear jams.  
Displays errors and warnings.  
Name  
Description  
Item  
Touch Screen  
Display  
1
2
The screen displays information and provides access to printer functions.  
Services Home  
Button  
This button provides access to printer features such as copy, scan, and fax on the touch  
screen.  
This button returns to the active service from the Job Status or Machine Status screens,  
or to a preset service.  
3
4
5
Services Button  
Job Status Button  
This button displays lists of all active, secure, or completed jobs on the touch screen.  
This button displays the status of the printer on the touch screen.  
Machine Status  
Button  
Alphanumeric  
Keypad  
6
The keypad enters alphanumeric information.  
7
Dial Pause Button  
C (clear) Button  
Interrupt Button  
Start Button  
This button inserts a pause in a telephone number when it transmits a fax.  
8
This button deletes numeric values or the last digit entered using the alphanumeric keys.  
This button pauses the current job to run a more urgent print, copy, or fax job.  
This button starts the selected copy, scan, fax, or Print From job, such as Print from USB.  
9
10  
This button stops the current job temporarily. To cancel or resume your job, follow the  
onscreen instructions.  
11  
Stop Button  
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Features  
Name  
Description  
Item  
12  
This button clears previous and changed settings for the current selection. To reset all  
features to their default settings and clear existing scans, press this button twice.  
Clear All Button  
Language Button  
13  
This button changes the touch screen language and keyboard settings.  
14  
15  
16  
Power Saver button This button enters and exits the low-power mode.  
Help Button  
This button displays information about the current selection on the touch screen.  
This button provides access to password-protected features.  
Log In/Out Button  
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Features  
Information Pages  
Your printer has a printable set of information pages. These include configuration and font information,  
demonstration pages, and more.  
Printing the Information Pages  
1. At the printer control panel, press the Machine Status button.  
2. On the Machine Information tab, touch Self Help.  
3. To print an information page, select an option, then touch Print.  
Note: To scroll through the list of available items, touch and drag your finger up or down on the  
menu.  
4. Touch Close.  
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Features  
Power Saver Mode  
Power Saver mode reduces power consumption when the printer is left idle for a specified period of time.  
Power Saver Levels  
There are two levels of Power Saver mode.  
Power Saver Mode 1: After a specified period of inactivity, the touch screen is dims and the printer  
operates on reduced power consumption.  
Power Saver Mode 2: After a specified period of inactivity, the touch screen turns off and the  
printer enters standby mode.  
Exiting Power Saver Mode  
The printer exits Power Saver mode automatically when any of the following events occur.  
You press a button on the control panel.  
The printer receives data from a connected device.  
You open any door or cover on the printer.  
You load media in the document feeder or bypass tray.  
You insert a thumb drive or an access card into a port.  
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Features  
Administration Features  
This section includes:  
Automatic Data Collection .............................................................................................................................................. 30  
Billing and Usage Information....................................................................................................................................... 30  
For details, see the System Administrator Guide at www.xerox.com/office/WC4265docs.  
CentreWare Internet Services  
CentreWare Internet Services is the administration and configuration software installed on the  
embedded Web server in the printer. It allows you to configure and administer the printer from a Web  
browser.  
CentreWare Internet Services requires:  
A TCP/IP connection between the printer and the network in Windows, Macintosh, UNIX, or Linux  
environments.  
TCP/IP and HTTP enabled in the printer.  
A network-connected computer with a Web browser that supports JavaScript.  
For details, see the Help in CentreWare Internet Services or the System Administrator Guide.  
Accessing CentreWare Internet Services  
At your computer, open a Web browser, in the address field, type the IP address of the printer, then press  
Enter or Return.  
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Features  
Finding the IP Address of the Printer  
To install the print drivers for a network-connected printer, you need the IP address of your printer. You  
also need the IP address to access the settings of your printer through CentreWare Internet Services.  
You can view the IP address of your printer on the control panel or on the Configuration Report.  
To view the IP address of the printer on the control panel:  
1. At the printer control panel, press the Machine Status button.  
2. Touch the Machine Information tab.  
If the system administrator has set the Display Network Settings to show the IP address, it  
appears in the center panel.  
If the IP address is not displayed, print the Configuration Report or contact your system  
administrator.  
To print a configuration report:  
1. At the printer control panel, press the Machine Status button.  
2. On the Machine Information tab, touch Self Help > System Configuration > Print.  
3. Touch Close.  
Note: After the printer has been on for two minutes, print the Configuration Report. The TCP/IP  
address appears in the Network section of the page. If the IP address listed on the page is 0.0.0.0,  
the printer needs more time to acquire an IP address from the DHCP server. Wait two minutes, then  
print the Configuration Report again.  
Automatic Data Collection  
This printer automatically collects data and transmits it to a secure offsite location. Xerox or a  
designated servicer uses this data to support and service the printer, or for billing, supplies  
replenishment, or product improvement. Automatically transmitted data can include product  
registration, meter read, supply level, printer configuration and settings, software version, and problem  
or fault code data. Xerox cannot read, view, or download the content of your documents residing on or  
passing through your printer or any of your information management systems.  
To turn off automatic data collection:  
On the Welcome page in CentreWare Internet Services, click the link in the note regarding automated  
services.  
Billing and Usage Information  
Billing and printer usage information appears on the Billing Meters information screen. The impression  
counts shown are used for billing. For details on viewing this information, see Billing and Usage  
Information on page 141.  
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Features  
More Information  
You can obtain more information about your printer from these sources:  
Resource  
Location  
Installation Guide  
Packaged with the printer.  
Other documentation for your printer  
Technical support information for your printer;  
including online technical support, Online Support  
Assistant, and driver downloads.  
Information about menus or error messages  
Press the control panel Help (?) button.  
Information Pages  
Print from the control panel, or from CentreWare  
Internet Services, click Status > Information Pages.  
CentreWare Internet Services documentation  
Order supplies for your printer  
In CentreWare Internet Services, click Help.  
A resource for tools and information, including  
interactive tutorials, printing templates, helpful tips,  
and customized features to meet your individual  
needs.  
Local sales and support center  
Printer registration  
Xerox® Direct online store  
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Installation and Setup  
3
This chapter includes:  
Configuring the Printer at Setup ................................................................................................................................... 36  
Configuring Network Settings ........................................................................................................................................ 41  
Installing the Printer as a Web Service on Devices................................................................................................ 47  
See also:  
Installation Guide packaged with your printer.  
System Administrator Guide at www.xerox.com/office/WC4265docs.  
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Installation and Setup  
Installation and Setup Overview  
Before printing, your computer and the printer must be plugged in, turned on, and connected. Configure  
the initial settings of the printer, then install the driver software and utilities on your computer.  
You can connect to your printer directly from your computer using USB, or connect over a network using  
an Ethernet cable or wireless connection. Hardware and cabling requirements vary for the different  
connection methods. Routers, network hubs, network switches, modems, Ethernet cables, and USB cables  
are not included with your printer and must be purchased separately. Xerox recommends an Ethernet  
connection because it is typically faster than a USB connection, and it provides access to CentreWare  
Internet Services.  
Note: If the Software and Documentation disc is not available, you can download the latest drivers  
See also:  
Selecting a Location for the Printer on page 35  
Choosing a Connection Method on page 38  
Connecting the Printer on page 38  
Configuring Network Settings on page 41  
Installing the Software on page 43  
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Installation and Setup  
Selecting a Location for the Printer  
Select a dust-free area with temperatures from 10–30°C (50–90°F), and relative humidity 20–80%.  
Note: Sudden temperature fluctuations can affect print quality. Rapid heating of a cold room can  
cause condensation inside the printer, directly interfering with image transfer.  
Place the printer on a level, solid, non-vibrating surface with adequate strength for the weight of the  
printer. The printer must be horizontal with all four feet in solid contact with the surface. To find the  
weight for your printer configuration, see Physical Specifications on page 180.  
Select a location with adequate clearance to access supplies and to provide proper ventilation. To  
find the clearance requirements for your printer, see Clearance Requirements on page 180.  
After positioning the printer, you are ready to connect it to the power source and computer or  
network.  
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Installation and Setup  
Configuring the Printer at Setup  
Once the printer is assembled, to complete the configuration process, use the Product Enablement Key.  
The Product Enablement Key sets the billing mode.  
Note: The Product Enablement Key is packaged in a plastic tube contained inside the box with the  
printer.  
To configure the printer using the Product Enablement Key:  
1. Remove the plastic card that contains the Product Enablement Key from the tube.  
2. To remove the Product Enablement Key from the plastic card, carefully press it out.  
3. Attach the power cord to the printer, plug the cord into an electrical outlet, then turn on the printer.  
The Installation wizard starts on the control panel the first time that you turn on the printer.  
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Installation and Setup  
4. In the Installation Wizard, to begin, select your chosen language and keyboard layout, then touch  
Next.  
5. On the Product Enablement Settings screen, follow the directions.  
6. At step 2 of the Installation Wizard, insert the Product Enablement Key into the card reader slot at  
the back of the printer.  
7. When the green LED light stops blinking and remains illuminated for approximately 10 seconds,  
remove the Product Enablement Key from the card reader slot.  
8. Touch Continue.  
9. Configure settings as needed, then to restart the printer and save your settings, touch Restart. To  
adjust your settings, touch Back.  
10. When the Services screen appears, the printer is ready for use.  
If the printer prompts you for Supplies Plan Activation during setup, enter your activation code.  
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Installation and Setup  
Connecting the Printer  
This section includes:  
Selecting a Connection Method .................................................................................................................................... 38  
Physically Connecting the Printer to the Network ................................................................................................. 39  
Turning the Printer On and Off...................................................................................................................................... 40  
Selecting a Connection Method  
The printer can be connected to your computer using a USB cable or an Ethernet cable. The method you  
select depends on how your computer is connected to the network. A USB connection is a direct  
connection and is the easiest to set up. An Ethernet connection is used for networking. If you are using a  
network connection, it is important to understand how your computer is connected to the network. For  
details, see About TCP/IP and IP Addresses on page 41.  
Notes:  
Not all options listed are supported on all printers. Some options apply only to a specific printer  
model, configuration, operating system, or driver type.  
Hardware and cabling requirements vary for the different connection methods. Routers,  
network hubs, network switches, modems, Ethernet cables, and USB cables are not included  
with your printer and must be purchased separately.  
Network: If your computer is connected to an office network or home network, use an Ethernet  
cable to connect the printer to a network port. Ethernet networks can support many computers,  
printers, and devices simultaneously. In most cases, Ethernet connection is faster than USB and  
provides direct access to printer settings using CentreWare Internet Services.  
Wireless Network: If your computer includes a wireless router or wireless access point, you can  
connect the printer to the network with a wireless connection. A wireless network connection  
provides the same access and services as a wired connection provides. A wireless network  
connection is typically faster than USB and allows direct access to the setting of the printer using  
CentreWare Internet Services.  
USB: If you connect the printer to one computer and do not have a network, use a USB connection.  
A USB connection offers fast data speeds, but typically not as fast as an Ethernet connection. In  
addition, a USB connection does not provide access to CentreWare Internet Services.  
Telephone: To send and receive faxes, the multifunction printer must be connected to a dedicated  
telephone line.  
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Installation and Setup  
Physically Connecting the Printer to the Network  
Use a Category 5 or better Ethernet cable to connect the printer to the network. An Ethernet network is  
used for one or more computers and supports many printers and systems simultaneously. An Ethernet  
connection provides direct access to printer settings using CentreWare Internet Services.  
To connect the printer:  
1. Connect the power cord to the printer, and plug the cord into an electrical outlet.  
2. Connect one end of a Category 5 or better Ethernet cable to the Ethernet port on the printer.  
Connect the other end of the Ethernet cable to a correctly configured network port on a hub or  
router.  
3. Turn on the printer.  
Note: For details on configuring wireless network settings, see the System Administrator Guide at  
Connecting to a Computer Using USB  
To connect using USB, you need Windows XP SP3, Windows 7, Windows 8 or later, Windows Server 2003  
or later, or Macintosh OS X version 10.5 or later.  
To connect the printer to the computer using a USB cable:  
1. Connect the B end of a standard A/B USB 2.0 cable to the USB Port on the left side of the printer.  
2. Connect the A end of the USB cable to the USB port on the computer.  
3. If the Windows Found New Hardware Wizard appears, cancel it.  
4. Install the print drivers. For details, see Installing the Software on page 43.  
Connecting to a Telephone Line  
Note: Not all options listed are supported on all printers. Some options apply only to a specific  
printer model, configuration, operating system, or driver type.  
1. Connect a standard RJ11 cable, No. 26 American Wire Gauge (AWG) or larger, to the Line port on  
the back of the printer.  
2. Connect the other end of the RJ11 cable to an operating telephone line.  
3. Enable and configure the Fax functions.  
For details, see the System Administrator Guide at www.xerox.com/office/WC4265docs.  
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Installation and Setup  
Turning the Printer On and Off  
The printer has a Power Down button on the touch screen and a power switch on the left side. ThePower  
Down button on the touch screen initiates an orderly shutdown of the printer electronic components The  
power switch on the side of the printer controls the main power to the printer.  
To turn on the printer:  
1. Turn on the power switch.  
If the power switch is on, but the printer is powered off, the printer was turned off using the control  
panel. To turn on the printer, flip the power switch first to the Off position and then to the On  
position.  
To turn off the printer:  
1. At the printer control panel, press the Power Saver button.  
Touch Power Down.  
CAUTIONS:  
To prevent a printer malfunction, perform the control panel shutdown first.  
Do not plug or unplug the power cord while the printer is powered on.  
Note: When all of the control panel lights are off, the printer power off sequence is complete.  
Turning the power switch off is optional.  
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Installation and Setup  
Configuring Network Settings  
This section includes:  
About TCP/IP and IP Addresses..................................................................................................................................... 41  
About TCP/IP and IP Addresses  
Computers and printers primarily use TCP/IP protocols to communicate over an Ethernet network.  
Generally, Macintosh computers use either TCP/IP or the Bonjour protocol to communicate with a  
network printer. For Macintosh OS X systems, TCP/IP is preferred. Unlike TCP/IP, however, Bonjour does  
not require printers or computers to have IP addresses.  
With TCP/IP protocols, each printer and computer must have a unique IP address. Many networks and  
cable and DSL routers have a Dynamic Host Configuration Protocol (DHCP) server. A DHCP server  
automatically assigns an IP address to every computer and printer on the network that is configured to  
use DHCP.  
If you use a Cable or DSL router, see the documentation for your router for information on IP addressing.  
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Installation and Setup  
Enabling the Printer for Scanning  
If the printer is connected to a network, you can scan to any of the following locations.  
FTP  
SMB  
HTTP  
HTTPS  
SFTP  
An email address  
A shared folder on your computer  
For details, see CentreWare Internet Services on page 29.  
Note: If your printer is connected using the USB cable, you cannot scan to an email address or a  
network location, such as a shared folder on your computer.  
For details, see the System Administrator Guide at www.xerox.com/office/WC4265docs.  
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Installation and Setup  
Installing the Software  
This section includes:  
Operating System Requirements .................................................................................................................................. 43  
Other Drivers .......................................................................................................................................................................... 46  
Before you install driver software, verify that the printer is plugged in, turned on, connected correctly,  
and has a valid IP address. If you cannot find the IP address, see Finding the IP Address of Your Printer  
on page 30.  
If the Software and Documentation disc is not available, download the latest drivers from  
Operating System Requirements  
Windows XP SP3, Windows Vista, Windows 7, Windows 8, Windows Server 2003, Windows  
Server 2008, Windows Server 2008 R2, and Windows Server 2012.  
Macintosh OS X version 10.5 and later  
UNIX and Linux: Your printer supports connection to various UNIX platforms through the network  
Installing Drivers and Utilities for Windows  
To access all the features of your printer, install the Xerox® print driver and the Xerox® scan driver.  
To install the print and scan driver software:  
1. Insert the Software and Documentation disc into the appropriate drive on your computer. The  
installer starts automatically.  
If the installer does not start automatically, navigate to the drive, and double-click the Setup.exe  
installer file.  
2. To change the language, click Language.  
3. Select your language, then click OK.  
4. Click Install Drivers > Install Print and Scan Drivers.  
5. To accept the license agreement, click I Agree.  
6. From the list of discovered printers, select your printer, then click Next.  
7. If your printer does not appear in the list of discovered printers, click Extended Search.  
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Installation and Setup  
8. If your printer still does not appear in the list of discovered printers, and you know the IP address:  
a. Click the Network Printer icon at the top of the window.  
b. Enter the IP address or the DNS name of the printer.  
c. Click Search.  
d. From the list of discovered printers, select your printer, then click Next.  
9. If the printer still does not appear in the list of discovered printers, and you do not know the IP  
address:  
a. Click Advanced Search.  
b. If you know the gateway address and subnet mask, click the top button and enter the  
addresses into the Gateway and Subnet Mask fields.  
c. If you know the address of another printer on the same subnet, click the middle button and  
enter the address in the IP Address field.  
d. Click Search.  
e. From the list of discovered printers, select your printer, then click Next.  
Note: When the printer appears in the Discovered Printers window, it displays the IP address. Record  
the IP address for future use.  
10. Select the desired driver.  
11. Click Install.  
If the installer prompts you for the IP address, enter the IP address of the printer.  
If the installer prompts you to restart your computer, click Restart to complete the installation of  
the drivers.  
12. To complete the installation, click Finish.  
Installing Print Drivers for Macintosh OS X Version 10.7 and Later  
Install the Xerox print driver to access all features of your printer.  
To install the print driver software:  
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Installation and Setup  
1. Insert the Software and Documentation disc into the appropriate drive on your computer.  
2. To view the .dmg file for your printer, double-click the disc icon on your desktop.  
3. Open the .dmg file, then navigate to the appropriate installer file for your operating system.  
4. To begin installation, open the Installer package file.  
5. To acknowledge the warning and introductory messages, click Continue. Click Continue again.  
6. To accept the license agreement, click Continue, then click Agree.  
7. To accept the current installation location, click Install, or select another location for the installation  
files, then click Install.  
8. Enter your password, then click Install Software.  
9. Select your printer in the list of discovered printers, then click Continue.  
10. If your printer does not appear in the list of discovered printers:  
a. Click the Network Printer Icon.  
b. Type the IP address of your printer, then click Continue.  
c. Select your printer in the list of discovered printers, then click Continue.  
11. To accept the print queue message, click Continue.  
12. To accept the installation success message, click Close.  
To verify that the print driver recognizes the installed options:  
1. From the Apple menu, click System Preferences > Printers and Scanners.  
2. Select the printer from the list, then click Options & Supplies.  
3. Click Options.  
4. Confirm that all of the options installed on the printer appear correct.  
5. If you change settings, click OK, close the window, then exit System Preferences.  
Installing Scan Drivers for Macintosh  
To install the scan driver software:  
1. To download the latest driver, go to www.xerox.com/office/WC4265drivers.  
2. Download the appropriate package for your operating system.  
3. To view the .dmg file for your printer, double-click the disc icon on your desktop.  
4. Open the Scan Installer.dmg file, then navigate to the appropriate installer file for your operating  
system.  
5. Open the Scan Installer package file.  
6. To acknowledge the warning and introductory messages, click Continue.  
7. To accept the license agreement, click Continue, then click Agree.  
8. Click Continue again.  
9. Enter your password, then click OK.  
10. If prompted to close other installations, click Continue Installing.  
11. To restart, click Log Out.  
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Installation and Setup  
Installing the Print Drivers for UNIX and Linux  
To install the UNIX print drivers on your computer, you require root or superuser privileges.  
Notes:  
This procedure requires an Internet connection.  
To install Linux drivers, perform the following steps, then select Linux instead of UNIX for the  
operating system and package.  
To install the print driver software:  
1. At the printer, do the following:  
a. Verify that the TCP/IP protocol is enabled and the network cable is installed.  
b. On the printer control panel, for the IP address, do one of the following:  
Allow the printer to set up a DHCP address.  
Enter the IP address manually.  
2. Print the configuration page and keep it for reference. For details on how to print the configuration  
page, see Information Pages on page 27.  
3. At your computer, do the following:  
a. From the print driver website for your printer, select your printer model.  
b. From the Operating System menu, select UNIX, then click Go.  
c. Select the appropriate package for your operating system.  
d. To begin downloading, click the Start button.  
4. In the notes below the driver package that you selected, click the Installation Guide link, then  
follow the installation instructions.  
Other Drivers  
The following drivers are available for download at www.xerox.com/office/WC4265drivers.  
The Xerox® Global Print Driver works with any printer on your network, including those printers  
made by other manufacturers. It configures itself for your individual printer upon installation.  
The Xerox® Mobile Express Driver works with any printer available to your computer that supports  
standard PostScript. It configures itself for the printer you select every time you print. If you travel  
frequently to the same sites, you can save your favorite printers in that location and the driver saves  
your settings.  
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Installation and Setup  
Installing the Printer as a Web Service on  
Devices  
Web Services on Devices (WSD) allow a client to discover and access a remote device and its associated  
services across a network. WSD supports device discovery, control, and use.  
To install a WSD printer using the Add Device Wizard:  
1. At your computer, click Start, then select Devices and Printers.  
2. To launch the Add Device Wizard, click Add a Device.  
3. In the list of available devices, select the one you want to use, then click Next.  
Note: If the printer you want to use does not appear in the list, click the Cancel button. Add the  
WSD printer manually using the Add Printer Wizard.  
4. Click Close.  
To install a WSD printer using the Add Printer Wizard:  
1. At your computer, click Start, then select Devices and Printers.  
2. To launch the Add Printer Wizard, click Add a Printer.  
3. Click Add a network, wireless, or Bluetooth printer.  
4. In the list of available devices, select the one you want to use, then click Next.  
5. If the printer that you want does not appear in the list, click The printer that I want is not listed.  
6. Select Add a printer using a TCP/IP address or hostname, then click Next.  
7. For the Device type field, select Web Services Device.  
8. Enter the printer IP address in the Hostname or IP address field, then click Next.  
9. Select an option for sharing the printer with others in your network.  
10. For sharing, enter a share name, location, and comments to identify the printer, then click Next.  
11. To set the printer as the default, select an option. To test the connection, click Print a Test Page.  
12. Click Finish.  
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Paper and Media  
4
This chapter includes:  
Printing on Special Paper.................................................................................................................................................. 63  
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Paper and Media  
Supported Paper  
This section includes:  
Ordering Paper ...................................................................................................................................................................... 50  
Paper Storage Guidelines ................................................................................................................................................. 51  
Supported Standard Paper Sizes................................................................................................................................... 53  
Supported Custom Paper Sizes ...................................................................................................................................... 53  
Supported Paper for Automatic Stapling .................................................................................................................. 54  
Your printer is designed to use various paper and other media types. To ensure the best print quality and  
to avoid jams, follow the guidelines in this section.  
For best results, use Xerox paper and media recommended for your printer.  
Ordering Paper  
To order paper or other media, contact your local reseller or visit www.xerox.com/office/WC4265supplies.  
General Paper Loading Guidelines  
Do not overfill the paper trays. Do not load paper above the maximum fill line in the tray.  
Adjust the paper guides to fit the paper size.  
Fan paper before loading it in the paper tray.  
If excessive jams occur, use paper or other approved media from a new package.  
Use only recommended Xerox® transparencies. Print quality could vary with other transparencies.  
Do not print on label media once a label has been removed from a sheet.  
Use only paper envelopes. Print envelopes 1-sided only.  
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Paper That Can Damage Your Printer  
Some paper and other media types can cause poor output quality, increased paper jams, or damage  
your printer. Do not use the following:  
Rough or porous paper  
Plastic media other than supported transparencies  
Paper that has been folded or wrinkled  
Paper with cutouts or perforations  
Stapled paper  
Envelopes with windows, metal clasps, side seams, or adhesives with release strips  
Padded envelopes  
Plastic media  
Iron on transfer paper  
CAUTION: The Xerox® Warranty, Service Agreement, or Xerox® Total Satisfaction Guarantee does  
not cover damage caused by using unsupported paper or special media. The Xerox® Total  
Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside  
these areas. Contact your Xerox representative for details.  
Paper Storage Guidelines  
Storing your paper and other media properly contributes to optimum print quality.  
Store paper in dark, cool, relatively dry locations. Most paper is susceptible to damage from  
ultraviolet and visible light. Ultraviolet light, from the sun and fluorescent bulbs, is particularly  
damaging to paper.  
Reduce the exposure of paper to strong lights for long periods of time.  
Maintain constant temperatures and relative humidity.  
Avoid storing paper in attics, kitchens, garages, or basements. These spaces are more likely to collect  
moisture.  
Store paper flat, either on pallets, cartons, shelves, or in cabinets.  
Avoid food or drinks in the area where paper is stored or handled.  
Do not open sealed packages of paper until you are ready to load them into the printer. Leave  
stored paper in the original packaging. The paper wrapper protects the paper from moisture loss or  
gain.  
Some special media is packaged inside resealable plastic bags. Store the media inside the bag until  
you are ready to use it. Keep unused media in the bag and reseal it for protection.  
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Supported Paper Types and Weights  
Paper Tray  
Paper Types  
Weight  
Bypass Tray  
Plain  
Lightweight  
Bond  
Hole Punched  
Pre-Printed  
Recycled  
Envelope  
Transparency  
Labels  
Cardstock  
Cotton Letterhead  
70–90 g/m²  
60–69 g/m²  
105–120 g/m²  
60–90 g/m²  
75–85 g/m²  
60–85 g/m²  
75–90 g/m²  
138–146 g/m²  
120–150 g/m²  
90–163 g/m²  
90 g/m²  
Tray 1 with 520-sheet capacity  
Optional Trays 2-4 with 520-sheet capacities  
Optional 2100-Sheet High-Capacity Feeder  
Plain  
Lightweight  
Bond  
Hole Punched  
Pre-Printed  
Recycled  
Cardstock  
Cotton Letterhead  
70–90 g/m²  
60–69 g/m²  
105–120 g/m²  
60–90 g/m²  
75–85 g/m²  
60–85 g/m²  
90–163 g/m²  
90 g/m²  
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Supported Standard Paper Sizes  
Tray  
European Standard Sizes  
North American Standard Sizes  
Tray 1 and  
optional Trays  
2-4  
A4 (210 x 297 mm, 8.3 x 11.7 in.)  
A5 (148 x 210 mm, 5.8 x 8.3 in.)  
JIS B5 (182 x 257 mm, 7.2 x 10.1 in.)  
ISO B5 (176 x 250 mm, 6.9 x 9.8 in.)  
A6 (105 x 148 mm, 4.1 x 5.8 in.)  
C5 envelope (162 x 229 mm, 6.4 x 9 in.)  
Letter (216 x 279 mm, 8.5 x 11 in.)  
Legal (216 x 356 mm, 8.5 x 14 in.)  
Oficio (216 x 343 mm, 8.5 x 13.5 in.)  
Folio (216 x 330 mm, 8.5 x 13 in.)  
Executive (184 x 267 mm, 7.25 x 10.5 in.)  
Statement (140 x 216 mm, 5.5 x 8.5 in.)  
C6 envelope (114 x 162 mm, 4.5 x 6.38 in.) Postcard (102 x 152 mm, 4 x 6 in.)  
DL envelope (110 x 220 mm, 4.33 x 8.66 in.) No. 10 envelope (241 x 105 mm, 4.1 x 9.5 in.)  
Monarch envelope (98 x 190 mm, 3.9 x 7.5 in.)  
Optional  
A5 (148 x 210 mm, 5.8 x 8.3 in.)  
ISO B5 (176 x 250 mm, 6.9 x 9.8 in.)  
JIS B5 (182 x 257 mm, 7.2 x 10.1 in.)  
A4 (210 x 297 mm, 8.3 x 11.7 in.)  
Statement (140 x 216 mm, 5.5 x 8.5 in.)  
Executive (184 x 267 mm, 7.25 x 10.5 in.)  
Letter (216 x 279 mm, 8.5 x 11 in.)  
Folio (216 x 330 mm, 8.5 x 13 in.)  
2100-Sheet  
High-Capacity  
Feeder  
Oficio (216 x 343 mm, 8.5 x 13.5 in.)  
Legal (216 x 356 mm, 8.5 x 14 in.)  
Bypass Tray  
A4 (210 x 297 mm, 8.3 x 11.7 in.)  
A5 (148 x 210 mm, 5.8 x 8.3 in.)  
JIS B5 (182 x 257 mm, 7.2 x 10.1 in.)  
ISO B5 (176 x 250 mm, 6.9 x 9.8 in.)  
A6 (105 x 148 mm, 4.1 x 5.8 in.)  
C5 envelope (162 x 229 mm, 6.4 x 9 in.)  
Letter (216 x 279 mm, 8.5 x 11 in.)  
Legal (216 x 356 mm, 8.5 x 14 in.)  
Oficio (216 x 343 mm, 8.5 x 13.5 in.)  
Folio (216 x 330 mm, 8.5 x 13 in.)  
Executive (184 x 267 mm, 7.25 x 10.5 in.)  
Statement (140 x 216 mm, 5.5 x 8.5 in.)  
C6 envelope (114 x 162 mm, 4.5 x 6.38 in.) Postcard (102 x 152 mm, 4 x 6 in.)  
DL envelope (110 x 220 mm, 4.33 x 8.66 in.) No. 10 envelope (241 x 105 mm, 4.1 x 9.5 in.)  
Postcard (100 x 148 mm, 3.9 x 5.8 in.)  
Monarch envelope (98 x 190 mm, 3.9 x 7.5 in.)  
Postcard (102 x 152 mm, 4 x 6 in.)  
Supported Custom Paper Sizes  
Tray  
Width  
Length  
Trays 1-4 and Bypass Tray Only  
All Trays  
98–216 mm (3.9–8.5 in.)  
182–216 mm (7.2–8.5 in.)  
148–356 mm (5.8–14 in.)  
152.4–356 mm (6–14 in.)  
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Paper and Media  
Supported Paper Types and Weights for Automatic 2-Sided Printing  
Paper Type  
Weight  
Lightweight  
Recycled  
60–70 g/m²  
60–85 g/m²  
70–90 g/m²  
Plain  
Letterhead  
Hole Punched  
Pre-Printed  
75–85 g/m²  
Supported Standard Paper Sizes for Automatic 2-Sided Printing  
European Standard Sizes  
North American Standard Sizes  
A4 (210 x 297 mm, 8.3 x 11.7 in.)  
JIS B5 (182 x 257 mm, 7.2 x 10.1 in.)  
ISO B5 (176 x 250 mm, 6.9 x 9.8 in.)  
A5 (148 x 210 mm, 5.8 x 8.3 in.)  
Legal (216 x 356 mm, 8.5 x 14 in.)  
Oficio (216 x 343 mm, 8.5 x 13.5 in.)  
Folio (216 x 330 mm, 8.5 x 13 in.)  
Letter (216 x 279 mm, 8.5 x 11 in.)  
Executive (184 x 267 mm, 7.25 x 10.5 in.)  
Statement (140 x 216 mm, 5.5 x 8.5 in.)  
Supported Custom Paper Sizes for Automatic 2-Sided Printing  
Tray  
Width  
Length  
Trays 1-4 and Bypass Tray Only  
All Trays  
98–216 mm (3.9–8.5 in.)  
98–216 mm (3.9–8.5 in.)  
148–356 mm (5.8–14 in.)  
152.4–356 mm (6–14 in.)  
Supported Paper for Automatic Stapling  
The following standard paper types are supported for automatic stapling.  
Paper Type  
Weight  
Lightweight  
Recycled  
60–70 g/m²  
60–85 g/m²  
70–90 g/m²  
Plain  
Letterhead  
Hole Punched  
Custom  
Pre-Printed  
75–85 g/m²  
Bond  
105–120 g/m²  
106–163 g/m²  
Lightweight Cardstock  
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Paper and Media  
The following standard paper sizes are supported for automatic stapling.  
European Standard Sizes  
North American Standard Sizes  
Legal (216 x 356 mm, 8.5 x 14 in.)  
Oficio (216 x 343 mm, 8.5 x 13.5 in.)  
Folio (216 x 330 mm, 8.5 x 13 in.)  
A4 (210 x 297 mm, 8.3 x 11.7 in.)  
JIS B5 (182 x 257 mm, 7.2 x 10.1 in.)  
Letter (216 x 279 mm, 8.5 x 11 in.)  
Executive (184 x 267 mm, 7.25 x 10.5 in.)  
Custom paper sizes within the following ranges are supported for automatic stapling.  
Tray  
Width  
Length  
Tray 1 and Bypass Tray  
Trays 1 and 2  
182–216 mm (7.2–8.5 in.)  
182–216 mm (7.2–8.5 in.)  
148–356 mm (5.8–14 in.)  
152.4–356 mm (6–14 in.)  
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Loading Paper  
This section includes:  
Loading Paper in the Bypass Tray ................................................................................................................................ 56  
Loading Paper in a 520-Sheet Feeder (Trays 1-4) ................................................................................................. 58  
Loading Paper in the 2100-Sheet High-Capacity Feeder ................................................................................... 60  
Loading Paper in the Bypass Tray  
To load paper in the bypass tray:  
1. Open the bypass tray.  
2. If the bypass tray is loaded with paper already, remove any paper that is a different size or type.  
3. Move the width guides to the edges of the tray.  
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4. Flex the sheets back and forth and fan them, then align the edges of the stack on a level surface.  
This procedure separates any sheets that are stuck together and reduces the possibility of jams.  
Note: To avoid jams and misfeeds, do not remove paper from its packaging until you are ready to  
use it.  
5. Load the paper in the tray.  
6. Load hole punched paper with the holes toward the rear of the printer.  
7. For 1-sided and 2-sided printing, to load letterhead or pre-printed paper, place letterhead face down  
with the top edge going into the printer.  
Note: Do not load paper above the maximum fill line. Overfilling the tray can cause the printer to  
jam.  
8. Adjust the width guides until they touch the edges of the paper.  
9. If the control panel prompts you, verify the paper size, type, and color in the Paper Settings screen.  
10. When finished, touch Confirm.  
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Loading Paper in a 520-Sheet Feeder (Trays 1-4)  
To load paper in a 520-sheet feeder:  
1. Pull out the tray until it stops.  
2. Move the length and width guides out:  
a. Pinch the guide lever on each guide.  
b. Slide the guides outward until they stop.  
c. Release the levers.  
3. Flex the sheets back and forth and fan them, then align the edges of the stack on a level surface.  
This procedure separates any sheets that are stuck together and reduces the possibility of jams.  
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4. Load the paper with the short edge against the right side of the tray.  
Notes:  
Load paper into the tray with the print side face up.  
Load hole punched paper with the holes toward the rear of the printer.  
Do not load paper above the maximum fill line. Overfilling can cause paper jams.  
5. Adjust the paper guides in the tray to match the size of the paper.  
6. Close the tray.  
7. If the control panel prompts you, verify the paper size, type, and color in the Paper Settings screen.  
8. Touch Confirm.  
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Loading Paper in the 2100-Sheet High-Capacity Feeder  
To load paper in the high-capacity feeder:  
1. Pull out the tray until it stops.  
2. To unlock the paper guides, lift, turn, then remove the locking pins from the side paper guides.  
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3. To adjust the size, slide the paper guides until the arrow aligns to the required paper size. In this  
example, the guide is locked to fit JIS B5 paper.  
4. To lock the paper guides in place, insert the locking pins into the desired slot, then turn pins to the  
left until they fit snugly.  
CAUTION: If you force the pin into place, it can result in breakage.  
5. Flex the sheets back and forth and fan them, then align the edges of the stack on a level surface.  
This procedure separates any sheets that are stuck together and reduces the possibility of jams.  
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6. Load the paper with the short edge against the right side of the tray.  
Notes:  
Load paper into the tray with the print side face down.  
Load hole punched paper with the holes toward the rear of the printer.  
Do not load paper above the maximum fill line. Overfilling the tray can cause the printer to  
jam.  
7. Close the tray.  
8. If the control panel prompts you, verify the paper size, type, and color in the Paper Settings screen.  
9. When finished, touch Confirm.  
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Printing on Special Paper  
This section includes:  
Guidelines for Printing Envelopes ................................................................................................................................. 63  
Labels ........................................................................................................................................................................................ 66  
Transparencies...................................................................................................................................................................... 67  
To order paper, transparencies, or other media, contact your local reseller or go to  
Envelopes  
You can print envelopes from the bypass tray or a 520-sheet feeder only. For details, see Supported  
Standard Paper Sizes on page 53.  
Guidelines for Printing Envelopes  
Print quality depends on the quality and construction of the envelopes. Try another envelope brand  
if you do not get desired results.  
Maintain constant temperatures and relative humidity.  
Store unused envelopes in their packaging to avoid excess moisture and dryness which can affect  
print quality and cause wrinkling. Excessive moisture can cause the envelopes to seal before or  
during printing.  
Remove air bubbles from the envelopes before loading them into the tray by setting a heavy book  
on top of them.  
In the print driver software, select Envelope as the paper type.  
Do not use padded envelopes. Use envelopes that lie flat on a surface.  
Do not use envelopes with heat activated glue.  
Do not use envelopes with press and seal flaps.  
Use only paper envelopes.  
Do not use envelopes with windows or metal clasps.  
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Loading Envelopes in a 520-Sheet Feeder (Trays 1-4)  
To load envelopes in a 520-sheet feeder:  
1. Pull out the tray until it stops.  
2. Remove any paper left in the tray.  
3. Load the envelopes in the tray with the flaps closed, flap-side down, flaps toward the rear of the  
tray.  
4. Adjust the paper guides so they rest lightly against the edges of the envelopes.  
5. Close the tray.  
6. If the control panel prompts you, verify the paper size, type, and color in the Paper Settings screen.  
7. When finished, touch Confirm.  
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Loading Envelopes in the Bypass Tray  
1. Open the bypass tray.  
2. Move the width guides to the edges of the tray.  
Note: If you do not load envelopes in the bypass tray right after they have been removed from the  
packaging, they can bulge. Flatten them to avoid jams.  
3. To load envelopes with long-edge flaps, place the envelopes with the short edge going into the  
printer, flaps up, and to the right.  
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Paper and Media  
4. For envelopes with adhesive short-edge flaps, load the envelopes with the print side down, flaps  
closed, and flaps feeding into the printer.  
5. If the control panel prompts you, verify the paper size, type, and color in the Paper Settings screen.  
6. When finished, touch Confirm.  
Labels  
You can print labels from any tray.  
Guidelines for Printing Labels  
Use labels designed for laser printing.  
Do not use vinyl labels.  
Do not feed a sheet of labels through the printer more than once.  
Do not use dry gum labels.  
Print only on one side of the sheet of labels. Use full sheet labels only.  
Store unused labels flat in their original packaging. Leave the sheets of labels inside the original  
packaging until ready to use. Return any unused sheets of labels to the original packaging and  
reseal it.  
Do not store labels in extremely dry or humid conditions or extremely hot or cold conditions. Storing  
them in extreme conditions can cause print-quality problems or cause them to jam in the printer.  
Rotate stock frequently. Long periods of storage in extreme conditions can cause labels to curl and  
jam in the printer.  
In the print driver software, select Label as the paper type.  
Before loading labels, remove all other paper from the tray.  
CAUTION: Do not use any sheet where labels are missing, curled, or pulled away from the backing  
sheet. It could damage the printer.  
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Loading Labels in a 520-Sheet Feeder (Trays 1-4)  
To load labels in a 520-sheet feeder:  
1. Remove all paper from the tray.  
2. Load the labels face up with the top edge to the right.  
3. Adjust the guides until they touch the edges of the paper.  
4. Close the tray.  
5. If the control panel prompts you, verify the paper size, type, and color in the Paper Settings screen.  
6. When finished, touch Confirm.  
Transparencies  
You can print transparencies from the bypass tray or from Trays 1-4.  
Guidelines for Printing Transparencies  
Remove all paper before loading transparencies in the tray.  
Handle transparencies by the edges using both hands. Fingerprints or creases can cause poor print  
quality.  
After loading transparencies, change the paper type to Transparency on the printer control panel.  
In the print driver software, select Transparency as the paper type.  
Do not load more than 20 transparencies. Overloading the tray can cause the printer to jam.  
Do not fan transparencies.  
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Printing  
5
This chapter includes:  
Printing Overview................................................................................................................................................................. 70  
Printing Features.................................................................................................................................................................. 78  
Saved Jobs .............................................................................................................................................................................. 83  
Printing from a USB Flash Drive .................................................................................................................................... 85  
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Printing  
Printing Overview  
Before printing, your computer and the printer must be plugged in, turned on, and connected to an  
active network. Make sure that you have the correct print driver software installed on your computer. For  
details, see Installing the Software on page 43.  
1. Select the appropriate paper.  
2. Load paper in the appropriate tray.  
3. At the printer control panel, specify the size and type.  
4. In your software application, access the print settings. For most software applications, press CTRL+P  
for Windows or CMD+P for Macintosh.  
5. Select your printer.  
6. To access the print driver settings for Windows, select Properties or Preferences. For Macintosh  
select Xerox® Features.  
7. Select the desired options.  
8. Click Print to send the job to the printer.  
See also:  
Loading Paper on page 56  
Selecting Printing Options on page 71  
Printing on Both Sides of the Paper on page 78  
Printing on Special Paper on page 63  
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Printing  
Selecting Printing Options  
This section includes:  
Linux Printing Options........................................................................................................................................................ 74  
Printing options, also called print driver software options, are specified as Printing Preferences in  
Windows, and Xerox® Features in Macintosh. Printing options include settings for 2-sided printing, page  
layout, and print quality. Printing options that are set from Printers and Faxes Printing Preferences  
become the default setting. Printing options that are set from within the software application are  
temporary. The application and the computer do not save the settings after the application is closed.  
Print Driver Help  
Xerox® print driver software Help information is available from the Printing Preferences window. Click the  
Help (?) button in the bottom left corner of the Printing Preferences window to see the Help.  
Information about Printing Preferences appears in the Help window on two tabs:  
Contents provides a list of the tabs at the top and the areas at the bottom of the Printing  
Preferences window. Use the Contents tab to find explanations for each of the fields and areas in  
Printing Preferences.  
Search provides a field where you can enter the topic or function for which you need information.  
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Printing  
Windows Printing Options  
Setting Default Printing Options for Windows  
When you print from any software application, the printer uses the print job settings specified in the  
Printing Preferences window. You can specify your most common printing options and save them so that  
you do not have to change them every time you print.  
For example, if you want to print on both sides of the paper for most jobs, specify 2-sided printing in  
Printing Preferences.  
To select default printing options:  
1. Navigate to the list of printers on your computer:  
For Windows Vista, click Start > Control Panel > Hardware and Sound > Printers.  
For Windows Server 2003 and later, click Start > Settings > Printers.  
For Windows 7, click Start > Devices and Printers.  
For Windows 8, click Control Panel > Devices and Printers.  
Note: If the Control Panel icon does not appear on the desktop, right-click on the desktop, then  
select Personalize > Control Panel Home > Devices and Printers.  
2. In the list, right-click the icon for your printer and click Printing Preferences.  
3. In the Printing Preferences window, click a tab, select the options, then click OK to save.  
Note: For more information about Windows print driver options, click the Help button (?) in the  
Printing Preferences window.  
Selecting Printing Options for an Individual Job for Windows  
To use special printing options for a particular job, you can change the Printing Preferences before  
sending the job to the printer. For example, if you want the highest print quality when you print a  
document, in Printing Preferences, select High Resolution, then submit the print job.  
1. With the document open in your software application, access the print settings. For most software  
applications, click File > Print or press CTRL+P.  
2. To open the Properties window, select your printer, then click the Properties or Preferences button.  
The title of the button varies depending on your application.  
3. Click a tab in the Properties window, then make selections.  
4. To save your selections and close the Properties window, click OK.  
5. To send the job to the printer, click OK.  
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Printing  
Saving a Set of Commonly Used Printing Options for Windows  
You can define and save a set of options, so that you can apply them to future print jobs.  
To save a set of printing options:  
1. With the document open in your application, click File > Print.  
2. Select the printer, then click Properties. Click the tabs in the Properties window, then select the  
desired settings.  
3. To save the settings, click the arrow to the right of the Saved Settings field at the bottom of the  
window, then click Save As.  
4. Type a name for the set of printing options, then to save the set of options in the Saved Settings list,  
click OK.  
5. To print using these options, select the name from the list.  
Macintosh Printing Options  
Selecting Printing Options for Macintosh  
To use specific printing options, change the settings before sending the job to the printer.  
1. With the document open in your application, click File > Print.  
2. Select your printer.  
3. Select Xerox® Features.  
4. Select the desired options.  
5. Click Print.  
Selecting Finishing Options for Macintosh  
If your printer has a finisher installed, select finishing options in the Xerox® Features of the print driver.  
To select finishing options in the Macintosh print driver:  
1. With the document open in your application, click File > Print.  
2. Select Xerox® Features.  
3. To select stapling options, click the arrow to the right of the Finishing field, then select an option.  
4. To select the output tray, click the arrow to the right of the Output Destination field, then select an  
option:  
Automatically Select determines the output destination by the number of sets and the  
stapling option selected. Multiple sets or stapled sets are sent to the finisher output tray.  
Top Tray selects the output tray on top of the printer.  
Stacker Tray selects the finisher output tray.  
5. To send the job to the printer, click OK.  
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Printing  
Saving a Set of Commonly Used Printing Options for Macintosh  
You can define and save a set of options, so that you can apply them to future print jobs.  
To save a set of printing options:  
1. With the document open in your application, click File > Print.  
2. In the printer list, select your printer.  
3. Select the desired printing options.  
4. To save the settings, select Save Current Settings as Preset.  
Linux Printing Options  
Launching Xerox® Printer Manager  
To launch Xerox® Printer Manager from a terminal window prompt as root, type xeroxprtmgr, then press  
Enter or Return.  
Printing from a Linux Workstation  
The Xerox® print driver accepts a job ticket setting file that contains preset printing features. You can  
also submit print requests through the command line using lp/lpr. For more information about Linux  
printing, click the Help (?) button in the Xerox® GUI print driver.  
To print from a Linux workstation:  
1. Create a print queue.  
2. With the desired document or graphic open in your application, open the Print dialog box. For most  
software applications, click File > Print or press CTRL+P.  
3. Select the target print queue.  
4. Close the Print dialog box  
5. In the Xerox® GUI print driver, select the available printer features.  
6. Click Print.  
To create a job ticket using the Xerox® GUI print driver:  
1. Open the Xerox® GUI print driver.  
Note: To open the Xerox® GUI print driver, as root, type xeroxprtmgr.  
2. On the My Printers screen, select the printer.  
3. In the top corner, click Edit Printer, then select options for the print job.  
4. Click Save As, then store the job ticket in your home directory.  
Note: Personally identifiable information, such as a Secure Print passcode, is not saved in the job  
ticket. You can specify the information on the command line.  
To print using the job ticket, type the command lp -d{Target_Queue} - oJT=<path_to_ticket>  
<file_name>.  
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The following commands are examples of how to print using a job ticket:  
lp -d{Target_Queue} -oJT={Absolute_Path_To_Job_Ticket} {Path_To_Print_File}  
lp -dMyQueue -oJT=/tmp/DuplexedLetterhead /home/user/PrintReadyFile  
lp -dMyQueue -oJT=/tmp/Secure -oSecurePasscode=1234 /home/user/PrintReadyFile  
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Managing Jobs  
This section includes:  
Managing Jobs in CentreWare Internet Services................................................................................................... 77  
Managing Jobs at the Control Panel  
From the control panel Job Status, you can view lists of active jobs, secure jobs, or completed jobs. You  
can pause, delete, print, or view job progress or job details for a selected job. For details, see Printing  
Special Job Types on page 81.  
To pause and restart printing:  
1. To pause printing, at the control panel, press the Interrupt Printing button.  
2. To resume printing, press the Interrupt Printing button.  
To pause the print job with the option to delete it:  
1. At the control panel, press the Stop button.  
2. To resume the print job, touch Resume.  
3. To delete the print job, touch Cancel.  
To view active, secure, or completed jobs:  
1. At the control panel, press the Job Status button.  
2. To see a list of specific job types, touch a tab.  
To view jobs that are in process or waiting to process, touch the Active Jobs tab.  
To view Secure Print jobs, touch the Personal & Secure Jobs tab. Touch the folder, enter the  
passcode number, then touch OK.  
To view completed jobs, touch the Completed Jobs tab.  
3. To see details about a job, touch the job.  
To delete a job:  
1. At the control panel, press the Job Status button.  
2. From any of the job type tabs, touch the job.  
3. Touch Delete.  
Notes:  
The system administrator can restrict users from deleting jobs. If a system administrator has  
restricted job deletion, you can view the jobs, but not delete them.  
Only the user that sent the job or the system administrator can delete a secure print job.  
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From the Print From menu, you can view lists of saved jobs, jobs stored on a USB Flash drive, or jobs  
stored in printer folders. You can select and print jobs from any of the lists. To print the job, see Printing  
Special Job Types on page 81.  
To reprint saved jobs:  
At the control panel, press the Services button, then touch Reprint Saved Jobs.  
Managing Secure and Held Print Jobs  
When you send a secure print job, the job is held until you release it by typing a passcode at the control  
panel.  
To view a list of secure print jobs:  
1. At the printer control panel, press the Job Status button.  
2. Touch Personal & Secure Print Jobs.  
Note: Only the user that sent the job or the system administrator can delete a secure print job.  
If the system administrator has configured the Hold All Jobs feature, any job sent to the printer is held  
until you release it. For details, see Releasing Held Print Jobs on page 84.  
Unidentified jobs are jobs that are not associated with a user name. Unidentified jobs originate from a  
computer that does not require a user to log in. Examples are a job sent from a DOS or UNIX window  
using LPR, Port 9100, or from the Jobs tab in CentreWare Internet Services.  
To view a list of the unidentified jobs and release them:  
1. Touch the Unidentified Jobs tab.  
2. To release a held job, touch the job, then touch Release.  
3. To release all held jobs, touch Release All Jobs.  
If the printer is unable to complete a print job, it holds the job. Once the condition resolves, the printer  
resumes printing automatically.  
Managing Jobs in CentreWare Internet Services  
You can view a list of active jobs and delete print jobs from the Active Jobs list in CentreWare Internet  
Services. You can also print, copy, move, or delete saved jobs. For details, see the Help in CentreWare  
Internet Services.  
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Printing Features  
This section includes:  
Scaling ...................................................................................................................................................................................... 79  
Print Quality............................................................................................................................................................................ 80  
Printing on Both Sides of the Paper  
Paper Types for Automatic 2-Sided Printing  
The printer can print a 2-sided document automatically on supported paper. Before printing a 2-sided  
document, verify that the paper type and weight are supported. For details, see Supported Paper Types  
and Weights for Automatic 2-Sided Printing on page 54.  
Printing a 2-Sided Document  
Options for Automatic 2-Sided Printing are specified in the print driver. The print driver uses the settings  
for portrait or landscape orientation from the application for printing the document.  
2-Sided Page Layout Options  
You can specify the page layout for 2-sided printing, which determines how the printed pages turn.  
These settings override the application page orientation settings.  
Portrait  
Landscape  
Portrait  
Portrait  
Landscape  
Landscape  
2-Sided Print  
2-Sided Print, Flip on Short 2-Sided Print  
Edge  
2-Sided Print, Flip on Short  
Edge  
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Selecting Paper Options for Printing  
There are two ways to select the paper for your print job. You can let the printer select which paper to  
use based on the document size, paper type, and paper color you specify. You can also select a specific  
tray loaded with the desired paper.  
Printing Multiple Pages to a Single Sheet  
When printing a multiple-page document, you can print more than one page on a single sheet of paper.  
Print 1, 2, 4, 6, 9, or 16 pages per side by selecting Pages Per Sheet on the Page Layout tab. Page Layout  
is on the Document Options tab.  
Scaling  
You can reduce the image to as little as 25% of its original size or enlarge it as much as 400%. In  
Windows, you can find the Scale Options in the print driver on the Printing Options tab.  
50%  
100%  
200%  
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To access the Scale options, click the arrow at the right side of the Paper field, then select Other Size.  
No Scaling does not increase or decrease the size of the image from the original.  
Automatically Scale changes the print from one standard paper size to another standard paper  
size. The Original Document Size is scaled to fit on the selected output paper size shown in the  
Output Paper Size field.  
Manually Scale changes the output print size by the percentage entered into the field under the  
graphic to the right of the Scale Options.  
Printing Booklets  
With 2-sided printing, you can print a document in the form of a small booklet. Create booklets from any  
paper size that is supported for 2-sided printing. The driver automatically reduces each page image and  
prints four page images per sheet of paper, two page images on each side. The pages are printed in the  
correct order so that you can fold and staple the pages to create the booklet.  
When you print booklets using the Windows PostScript or Macintosh driver, you can specify the gutter  
and creep.  
Gutter: Specifies the horizontal distance in points between the page images. A point is 0.35 mm  
(1/72 in.).  
Creep: Specifies how much the page images shift outward in tenths of a point. Shifting  
compensates for the thickness of the folded paper, which can cause the page images to shift  
outward slightly when folded. You can select a value from zero to 1 point.  
Gutter  
Creep  
Print Quality  
Print-quality modes:  
Standard print-quality mode: 600 x 600 dpi  
High Resolution print-quality mode: 1200 x 1200 dpi  
Draft Mode saves toner or ink, producing lower-quality images.  
This mode reduces the amount of toner used for print jobs.  
You can use this feature for draft quality output.  
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Special Job Types  
Special job types allow you to send a print job from your computer, then print it from the printer control  
panel. Select special job types in the print driver, Printing Options tab, under Job Type.  
Secure Print  
Secure print allows you to associate a 4–10 digit passcode with a print job when sending it to the printer.  
The job is held at the printer until you enter the passcode at the control panel.  
When printing a series of secure print jobs, you can assign a default passcode in the Printing Preferences  
of the print driver. Then you can use the default passcode for all print jobs sent from that computer. If  
you must use a different passcode, you can override it in the application print driver.  
Releasing a Secure Print  
1. At the printer control panel, press the Job Status button.  
2. Touch the Personal & Secure Jobs tab.  
3. Touch the folder that holds the print job.  
4. Enter the passcode number that you assigned to the print job using the keypad.  
5. Touch the corresponding print job in the list, then touch Print.  
Deleting a Secure Print  
1. At the control panel, press the Job Status button.  
2. Touch the Personal & Secure Jobs tab.  
3. Touch the folder that holds the print job.  
4. Enter the passcode number that you assigned to the print job using the keypad.  
5. Touch OK.  
6. Touch the corresponding print job in the list, then touch Delete.  
Personal Print Job  
Use the Personal Print job type to save a print job under your user name and print it from the printer  
control panel. You do not need to enter a job name or passcode.  
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Printing  
Releasing a Personal Print Job  
1. At the printer control panel, press the Job Status button.  
2. Touch the Personal & Secure Jobs tab.  
3. Touch the folder that holds the print job.  
4. Touch Skip Passcode, then touch OK.  
5. Touch the corresponding print job in the list, then touch Print.  
Deleting a Personal Print  
1. At the control panel, press the Job Status button.  
2. Touch the Personal & Secure Jobs tab.  
3. Touch the folder that holds the print job.  
4. Touch the corresponding print job in the list, then touch Delete.  
Sample Set  
The Sample Set job type allows you to print a sample copy of a multiple-copy job and hold the  
remaining copies at the printer. After you review the sample copy, you can select the job name from the  
printer control panel to print the additional copies.  
Releasing the Remaining Prints After Printing a Sample Set  
1. At the printer control panel, press the Job Status button.  
2. Touch the corresponding print job from the Active Jobs tab.  
3. Touch Release.  
The job prints, then is deleted from the printer hard drive.  
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Saved Jobs  
You can use the controls in the Saved jobs window to save the job, or you can print and save the job for  
future use.  
Printing from Saved Jobs  
1. At the control panel, press the Services button, then touch Reprint Saved Jobs.  
2. Touch the name of the saved job that you want to print.  
3. Touch OK.  
4. Select the number of copies.  
5. Press the green Start button.  
6. After the job prints, to return to the list of saved jobs, touch Browse.  
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Printing  
Held Print Jobs  
Jobs can be held or paused for various reasons. For example, if the printer is out of paper, the job holds.  
If you send a sample job, the first copy of the job prints and the rest of the copies hold until you release  
them. If the system administrator has configured the Hold All Jobs feature, any job sent to the printer is  
held until you release it.  
Releasing Held Print Jobs  
1. At the control panel, press the Job Status button.  
2. Touch Active Jobs.  
3. To determine why a job was held, touch the job, then touch Details.  
4. To release a held job, touch the job, then touch Release.  
5. To release all held jobs, touch Release All Jobs.  
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Printing  
Printing from a USB Flash Drive  
You can print .pdf, .ps, .pcl, .prn, .tiff, and .xps files directly from a USB Flash drive.  
Notes:  
If USB ports are disabled, you cannot use a USB card reader for authentication, update the  
software, or print from a USB Flash drive.  
The system administrator must set up this feature before you can use it. For details, see the  
System Administrator Guide at www.xerox.com/office/WC4265docs.  
To print from a USB Flash drive:  
1. Insert your USB Flash drive in a USB port on the printer. The Print from USB window appears.  
The list at the bottom of the window displays the folders and printable files on the USB Flash drive.  
2. To scroll through the list and locate the printable file, next to the list, use the arrows.  
3. If the print file is in a folder, to open the folder, touch the name.  
4. Touch the name of the printable file.  
5. Select the number of copies, paper size, paper color, paper type, 2-sided printing, and finishing  
options.  
6. Press the green Start button.  
7. To go back to the last screen, touch Back.  
8. To look for other folders and printable files, touch Browse.  
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Copying  
6
This chapter includes:  
Basic Copying ........................................................................................................................................................................ 88  
Selecting Copy Settings..................................................................................................................................................... 94  
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Basic Copying  
This section includes:  
Document Feeder ................................................................................................................................................................ 89  
Adjusting Copying Options.............................................................................................................................................. 90  
1. To clear previous settings, press the yellow Clear All button on the control panel.  
2. Load your original documents:  
Use the document glass for single pages or paper that cannot be fed using the document  
feeder. Place the first page of the document face down, in the top left corner of the document  
glass.  
Use the document feeder for multiple or single pages. Remove any staples and paper clips from  
the pages and place them face up in the document feeder.  
3. Press the Services Home button, then touch Copy.  
4. To enter the number of copies, use the alphanumeric keypad on the touch screen or the control  
panel.  
5. Change the copy settings as needed.  
6. Press the green Start button.  
Notes:  
To pause or cancel a copy job, press the red Stop button on the control panel.  
To interrupt a copy job, at the control panel, press the Interrupt Printing button.  
Document Glass  
Lift the document feeder cover and place the  
first page face down in the upper left corner  
of the document glass.  
Align the originals to the matching paper size  
printed on the edge of the glass.  
The document glass accommodates original  
sizes up to 216 x 356 mm (8.5 x 14 in.).  
The document glass automatically detects  
Legal or Letter/A4 and smaller paper sizes.  
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Document Glass Guidelines  
The document glass accommodates original sizes up to 216 x 356 mm (8.5 x 14 in.).  
To copy or scan the following types of originals, use the document glass rather than the duplex  
automatic document feeder.  
Paper with paper clips or staples attached  
Paper with wrinkles, curls, folds, tears, or notches  
Coated or carbonless paper or items other than paper such as cloth or metal  
Envelopes  
Books  
Document Feeder  
Insert originals face up, with page one on top.  
Adjust the paper guides so they fit against the  
originals.  
The document feeder accepts paper  
weights from 50–105 g/m² (12.5–28 lb.)  
for 2-sided pages.  
The document feeder accepts paper sizes from  
145 x 145 mm (5.7 x 5.7 in.) through 216 x  
356 mm (8.5 x 14 in.) for 1-sided pages, and  
176 x 250 (6.93 x 9.84 in.) through 216 x  
356 mm (8.5 x 14 in.) for 2-sided pages.  
The maximum feeder capacity is  
approximately 100 sheets of 75 g/m² paper.  
The document feeder automatically detects  
Legal or Letter/A4 size paper.  
Document Feeder Guidelines  
When loading originals into the duplex automatic document feeder, follow these guidelines:  
Insert originals face up with the top of the page entering the feeder first.  
Only place loose sheets of paper in the duplex automatic document feeder.  
Adjust the paper guides so that they fit against the originals.  
Only Insert paper in the duplex automatic document feeder when ink on the paper is dry.  
Do not load originals above the MAX fill line.  
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Copying  
Adjusting Copying Options  
This section includes:  
Image-Quality Settings ..................................................................................................................................................... 92  
Finishing................................................................................................................................................................................... 93  
You can adjust numerous options for your copy jobs, specify characteristics of the original documents,  
and customize the output. For details, see Basic Copying on page 91.  
You can also modify the default settings for many options. For details, see Selecting Default Copy  
Settings on page 94.  
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Copying  
Basic Settings  
This section includes:  
Setting 2-Sided Copying ................................................................................................................................................... 91  
Selecting a Paper Tray  
1. At the printer control panel, press the Services Home button.  
2. Touch Copy.  
3. Touch the Copy tab.  
4. For Paper Supply, touch the desired tray.  
5. Touch OK.  
Making the Image Lighter or Darker  
1. At the printer control panel, press the Services Home button.  
2. Touch Copy.  
3. Touch More Features > Lighten/Darken.  
4. Adjust the sliders up or down as needed.  
5. Touch OK.  
Setting 2-Sided Copying  
1. At the printer control panel, press the Services Home button.  
2. Touch Copy.  
3. Under the Copy tab, touch 2-Sided Copying.  
4. Touch an option.  
5. Touch OK.  
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Copying  
Image-Quality Settings  
This section includes:  
Automatically Suppressing Background Variation................................................................................................ 92  
Specifying the Original Type  
The printer optimizes the image quality of the copies based on the type of images in the original  
document and how the original was created.  
To specify the original type:  
1. Press the Services Home button, then touch Copy.  
2. Touch More Features > Original Type.  
3. Select an option.  
4. Touch OK.  
Adjusting Brightness  
1. Press the Services Home button, then touch Copy.  
2. Touch More Features > Lighten/Darken.  
3. Adjust the sliders up or down as needed.  
4. Touch OK.  
Automatically Suppressing Background Variation  
When scanning originals printed on thin paper, text or images printed on one side of the paper can be  
seen on the other side. Use the Auto Suppression setting to reduce the sensitivity of the printer to  
variations in light background colors.  
To change this setting:  
1. Press the Services Home button, then touch Copy.  
2. Touch More Features > Background Suppression.  
3. Under Background Suppression, touch Auto Suppression.  
4. Touch OK.  
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Finishing  
Collated Copies  
You can automatically collate multi-page copy jobs. For example, when making three 1-sided copies of a  
six-page document, the copies are printed in this order:  
1, 2, 3, 4, 5, 6; 1, 2, 3, 4, 5, 6; 1, 2, 3, 4, 5, 6  
Uncollated copies print in the following order:  
1, 1, 1, 2, 2, 2, 3, 3, 3, 4, 4, 4, 5, 5, 5, 6, 6, 6  
To select Collate options:  
1. At the printer control panel, press the Services Home button.  
2. Touch Copy.  
3. Touch Finishing, then select an option.  
Collated turns on collation for all copies made, regardless of where the originals are placed.  
Uncollated turns off collation.  
Stapling Copies  
If your printer has a finisher, it can staple your copies.  
To select stapling:  
1. Press the Services Home button, then touch Copy.  
2. Touch Finishing, then select an option.  
3. Touch OK.  
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Copying  
Selecting Copy Settings  
This section includes:  
Output Adjustments ........................................................................................................................................................... 94  
Output Format Settings .................................................................................................................................................... 96  
Advanced Copying .............................................................................................................................................................. 99  
Output Adjustments  
Reducing or Enlarging the Image  
You can reduce the image to as little as 25% of its original size or enlarge it as much as 400%.  
To reduce or enlarge the image:  
1. Press the Services Home button, then touch Copy.  
2. Touch More Features > Reduce/Enlarge.  
3. Touch an option.  
To reduce or enlarge the percentage incrementally, touch Plus (+) or Minus (-).  
To reduce or enlarge the percentage incrementally, touch the arrows.  
To reduce or enlarge the percentage using the alphanumeric keypad, touch the current  
displayed value.  
4. Touch OK.  
Specifying the Size of the Original  
To scan the correct area of the original, specify the original size.  
1. Press the Services Home button, then touch Copy.  
2. Touch More Features > Original Size.  
3. Touch an option.  
Auto Detect: The printer detects the size of the original document.  
Preset Scan Area: You can specify the area to scan when it matches a standard paper size.  
Custom Scan Area: You can specify the height and width of the area to scan.  
Mixed Size Originals: You can scan standard-size originals of varying sizes.  
4. Touch OK.  
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Copying  
Erasing the Edges of Copies  
You can erase content from the edges of your copies by specifying the amount to erase on the right, left,  
top, and bottom edges.  
To erase edges on copies:  
1. Press the Services Home button, then touch Copy.  
2. Touch More Features > Edge Erase.  
3. Select an option.  
4. Touch OK.  
Page Layout  
You can use Page Layout to place a defined number of pages on one or both sides of the paper.  
Note: Page Layout is disabled unless a preset Original Size is selected.  
To specify the page layout:  
1. Press the Services Home button, then touch Copy.  
2. Touch More Features > Page Layout.  
3. Select an option.  
4. For Paper Supply, touch the desired tray.  
5. Touch OK.  
Shifting the Image  
You can change the placement of an image on the copy page. For Image Shift to function correctly,  
position originals as follows.  
For the Document Feeder, position originals face up, short edge entering the feeder first.  
For Document Glass, position originals face down in the back-left corner of the document glass with  
the short edge to the left.  
To change the placement of the image:  
1. Press the Services Home button, then touch Copy.  
2. Touch More Features > Image Shift.  
3. Select an option.  
4. Touch OK.  
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Copying  
Output Format Settings  
This section includes:  
Adding Transparency Separators.................................................................................................................................. 97  
Selecting Book Copying  
When copying a book, magazine, or other bound document, you can copy either the left or right page  
onto a single sheet of paper. You can copy both the left and right pages onto two sheets of paper, or as  
a single image on one sheet of paper.  
Note: Book Copying is disabled unless a preset Original Size is selected.  
To set up book copying:  
1. Press the Services Home button, then touch Copy.  
2. Touch More Features > Book Copying.  
3. Touch an option, then touch OK.  
Creating a Booklet  
You can print copies in booklet format. The booklet feature reduces the original page images to fit two  
images on each side of the printed page.  
Note: In this mode, the printer scans all of the originals before printing the copies.  
To create a booklet:  
1. Press the Services Home button, then touch Copy.  
2. Touch More Features> Booklet Creation.  
3. Touch On.  
4. Make selections as needed.  
5. Touch OK.  
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Copying  
Including Covers  
You can print the first and last pages of your copy job on different paper, such as colored or heavyweight  
paper. The printer selects the paper from a different tray. The covers can be blank or printed.  
Notes:  
Ensure that the paper used for the covers is the same as the paper used for the rest of the  
document.  
If Booklet Creation is turned off or the paper supply is set to Auto Select, Covers Options are  
unavailable.  
To select the type of covers and the tray to use for the cover paper:  
1. Press the Services Home button, then touch Copy.  
2. Under Paper Supply, touch the tray containing the paper for the body pages of the job.  
3. Touch OK.  
4. Touch More Features > Covers.  
5. Touch an option, then touch OK.  
Adding Transparency Separators  
You can add blank sheets of paper between each printed transparency. Ensure that the size and  
orientation of the separators is the same as the transparencies.  
Note: If the paper supply is set to Auto Select, you cannot add transparency separators.  
To add transparency separators:  
1. Press the Services Home button, then touch Copy.  
2. Touch More Features > Transparency Separators.  
3. Select an option.  
Off: This option does not insert a page between the transparencies.  
Blank: This option inserts a blank page between the transparencies.  
Printed: This option inserts a printed sheet of paper between the transparencies.  
4. Under Paper Supply, touch the desired tray.  
5. Touch OK.  
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Copying  
ID Card Copying  
You can copy both sides of an ID card or small document onto one side of paper. Each side is copied  
using the same location on the document glass. The printer stores both sides and prints them side by  
side on the paper.  
To copy an ID card:  
1. Press the Services Home button, then touch ID Card Copy.  
2. To change the options for paper supply, to lighten or darken an image or to turn on auto  
suppression, in the ID Card Copy screen, touch Edit.  
3. Lift the document cover.  
4. Place the ID card, or a document smaller than half the selected paper supply size, in the upper left  
corner of the document glass.  
5. To enter the number of copies, use the alphanumeric keypad on the touch screen or the control  
panel.  
6. Press the green Start button.  
7. Lift the document cover.  
8. Turn over the document and position it in the upper left corner of the document glass.  
9. Press the green Start button.  
10. Lift the document cover and remove the ID card or document.  
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Copying  
Advanced Copying  
This section includes:  
Building a Copy Job............................................................................................................................................................. 99  
Building a Copy Job  
Use this feature to produce complex copy jobs that include a variety of originals requiring different copy  
settings. Each segment of the job can have different copy settings. Once all the segments are  
programmed, scanned, and temporarily stored in the printer, the copy job prints.  
The Build Job screen displays information about the job such as the Segment #, Pages, and Quantity for  
Final Job.  
To build a copy job with multiple segments:  
1. Press the Services Home button, then touch Copy.  
2. Touch More Features > Build Job.  
3. Touch On.  
4. Touch Options.  
a. Select or clear the Display Summary window between segments check box.  
b. Select or clear the Turn Build Job Off after Job is Submitted check box.  
5. Touch OK.  
6. Program and copy the first segment.  
a. Load the originals for the first segment.  
b. Press the green Start button.  
7. If a password is required, contact the system administrator.  
8. Program and copy additional segments.  
a. Load the originals for the next segment.  
b. When the Build Job screen appears, touch Program Next Segment.  
c. Press the green Start button.  
9. Repeat the previous step for each remaining segment.  
10. At any time, you can touch Delete All Segments to modify the job.  
11. When all of the segments have been programmed and copied, touch Submit the Job.  
If necessary, touch Delete > Delete Job to cancel the job.  
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Scanning  
7
This chapter includes:  
Basic Scanning ....................................................................................................................................................................102  
Adjusting Scanning Settings .........................................................................................................................................104  
Scanning to a Computer.................................................................................................................................................115  
The system administrator must set up this feature before you can use it. For details, see the System  
If the system administrator enables Remote Start in CentreWare Internet Services, you can scan images  
directly from the scanner to a PC. Using Microsoft Clip Organizer, you can scan, import, and store images  
from the printer. You can also scan directly from the printer to a computer using most TWAIN-compliant  
scanning applications.  
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Scanning  
Basic Scanning  
The Scanning feature provides several methods for scanning and storing an original document. The  
scanning procedure using your printer differs from that of desktop scanners. The printer is connected  
typically to a network rather than a single computer, so you select a destination for the scanned image  
at the printer. For details, see Adjusting Scanning Settings on page 104.  
The printer supports the following scanning functions:  
Scan documents and store images on the printer hard drive.  
Scan original documents to a document repository on a network server.  
Scan original documents to an email address.  
Scan original documents to your home directory.  
Scan original documents to a USB Flash drive.  
Import scanned images into applications using TWAIN and WIA.  
Notes:  
The printer must be connected to a network to retrieve a scan file remotely.  
Print, copy, and fax jobs can print while you are scanning original documents or downloading  
files from the printer hard drive.  
For details, see the Help in CentreWare Internet Services.  
To scan an image:  
1. Load your original documents:  
Use the document glass for single pages or paper that cannot be fed using the document  
feeder. Place the first page of the document face down, in the top left corner of the document  
glass.  
Use the document feeder for multiple or single pages. Remove any staples and paper clips from  
the pages and place them face up in the document feeder.  
2. At the printer control panel, press Clear All, then press Services Home.  
3. Touch Workflow Scanning.  
4. Select a template from the list.  
5. To change the scan setting, touch an option.  
6. For more options, touch the More Features tab.  
7. Press the green Start button.  
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Scanning  
Document Glass  
Lift the document feeder cover and place the  
first page face down in the upper left corner  
of the document glass.  
Align the originals to the matching paper size  
printed on the edge of the glass.  
The document glass accommodates original  
sizes up to 216 x 356 mm (8.5 x 14 in.).  
The document glass automatically detects  
Legal or Letter/A4 and smaller paper sizes.  
Document Feeder  
Insert originals face up, with page one on top.  
Adjust the paper guides so they fit against the  
originals.  
The document feeder accepts paper  
weights from 50–105 g/m² (12.5–28 lb.)  
for 2-sided pages.  
The document feeder accepts paper sizes from  
145 x 145 mm (5.7 x 5.7 in.) through 216 x  
356 mm (8.5 x 14 in.) for 1-sided pages, and  
176 x 250 (6.93 x 9.84 in.) through 216 x  
356 mm (8.5 x 14 in.) for 2-sided pages.  
The maximum feeder capacity is  
approximately 100 sheets of 75 g/m² paper.  
The document feeder automatically detects  
Legal or Letter/A4 size paper.  
Document Feeder Guidelines  
When loading originals into the duplex automatic document feeder, follow these guidelines:  
Insert originals face up with the top of the page entering the feeder first.  
Only place loose sheets of paper in the duplex automatic document feeder.  
Adjust the paper guides so that they fit against the originals.  
Only Insert paper in the duplex automatic document feeder when ink on the paper is dry.  
Do not load originals above the MAX fill line.  
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Scanning  
Adjusting Scanning Settings  
This section includes:  
Setting the Scan Resolution ..........................................................................................................................................104  
Selecting 2-Sided Scanning ...........................................................................................................................................105  
Building a Scan Job...........................................................................................................................................................107  
Setting the Output Color  
If the original image contains color, you can scan the image in color or in black and white. Selecting  
black and white significantly reduces the file size of the scanned images.  
To set the output color:  
1. At the printer control panel, press Clear All, then press Services Home.  
2. Touch Scan To, then select an option.  
3. Touch the More Features tab.  
4. Touch Output Color.  
5. Select a color mode.  
6. Touch OK.  
Setting the Scan Resolution  
The scan resolution depends on how you plan to use the scanned image. Scan resolution affects both  
the size and image quality of the scanned image file. Higher scan resolution produces better image  
quality and a larger file size.  
To set the scan resolution:  
1. At the printer control panel, press Clear All, then press Services Home.  
2. Touch Scan To, then select an option.  
3. Touch More Features > Resolution.  
4. Select an option.  
5. Touch OK.  
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Scanning  
Selecting 2-Sided Scanning  
2-Sided Scanning scans both sides of the original image.  
To set 2-sided scanning:  
1. At the printer control panel, press Clear All, then press Services Home.  
2. Touch Scan To, then select an option.  
3. Touch 2-Sided Scanning.  
4. Touch 2-Sided.  
5. To rotate the image on side 2 by 180 degrees, touch 2-Sided, then touch Rotate Side 2.  
6. Touch OK.  
Setting the File Format  
1. At the printer control panel, press Clear All, then press Services Home.  
2. Touch Scan To, then select an option.  
3. Touch File.  
4. Type a file extension, or select one from the menu.  
5. Touch OK.  
Lightening or Darkening the Image  
1. At the printer control panel, press Clear All, then press Services Home.  
2. Touch Scan To, then select an option.  
3. Touch More Features > Lighten/Darken.  
4. To lighten or darken the image, move the slider up or down.  
5. Touch OK.  
Automatically Suppressing Background Variation  
When scanning originals printed on thin paper, text or images printed on one side of the paper can be  
seen on the other side. Use the Auto Suppression setting to reduce the sensitivity of the printer to  
variations in light background colors.  
To select Auto Suppression:  
1. At the printer control panel, press Clear All, then press Services Home.  
2. Touch Scan To, then select an option.  
3. Touch More Features > Background Suppression.  
4. Touch Auto Suppression.  
5. Touch OK.  
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Scanning  
Specifying the Original Size  
1. At the printer control panel, press Clear All, then press Services Home.  
2. Touch Scan To, then select an option.  
3. Touch Original Size, then select an option.  
4. Touch OK.  
Erasing Edges  
To use Edge Erase:  
1. At the printer control panel, press Clear All, then press Services Home.  
2. Touch Scan To, then select an option.  
3. Touch More Features > Scan to Edge.  
4. To change the Edge Erase settings, select an option.  
5. Touch OK.  
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Scanning  
Building a Scan Job  
Use this feature to combine an assorted group of originals for assembly into a single scan job.  
When you build a scan job, each individual segment is scanned as a single job. At any time, you can  
touch Delete All Segments to modify the job.  
To build a scan job:  
1. At the printer control panel, press Clear All, then press Services Home.  
2. Touch Workflow Scanning, then touch an option.  
3. Touch More Features > Build Job.  
4. Touch On.  
5. Touch Options.  
a. Select or clear the Display Summary window between segments check box.  
b. Select or clear the Turn Build Job Off after Job is Submitted check box.  
6. Touch OK.  
7. Program and scan the first segment:  
a. Load the originals for the first segment.  
b. Press the green Start button on the control panel.  
8. If a password is required, contact the system administrator.  
9. Program and scan additional segments:  
a. Load the originals for the next segment.  
b. When the Build Job screen appears, touch Program Next Segment.  
c. Press the green Start button to scan the originals for that segment.  
10. Repeat the previous step for each remaining segment.  
11. At any time, you can touch Delete All Segments to modify the job.  
12. When all of the segments have been programmed and scanned, touch Submit the Job.  
If necessary, touch Delete > Delete Job to cancel the job.  
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Scanning  
Selecting Filing Options  
Filing Options provide additional settings for naming images, selecting image formats, and selecting  
behavior when a file name exists.  
Document Management and Add File Destinations can be modified only after scanning to network file  
repositories or scanning to home are set up. For details, see the System Administrator Guide at  
To select filing options:  
1. At the printer control panel, press Clear All, then press Services Home.  
2. Touch Workflow Scanning > File.  
To select a file format:  
1. Type a file extension, or select one from the menu.  
2. Touch OK.  
To select the action to take if a file already exists:  
1. Touch the More Features tab.  
2. Touch If File Already Exists.  
3. Select an option.  
4. Touch OK.  
To define additional network locations as destinations for scanned documents:  
1. Touch the More Features tab.  
2. Touch Add File Destinations.  
3. Select an option.  
4. Touch OK.  
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Scanning  
Sending a Scanned Image to a Destination  
Before scanning to a destination, configure the destination folders on the server or share the folder on a  
personal computer. In addition, you must have at least one Scan To Destination in the address book. If  
Scan To Destination properties are not properly configured, the Scan To icon appears grayed out on the  
touch screen.  
To scan an image and send it to a destination:  
1. Load the original on the document glass or in the document feeder.  
2. At the printer control panel, press Clear All, then press Services Home.  
3. Touch Scan To > Scan Contacts.  
4. Select an option.  
5. Select the desired name from the list, then touch OK.  
6. Change scan settings as needed.  
7. Press the green Start button.  
For details, see Adjusting Scanning Settings on page 104.  
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Scanning  
Scanning to a Shared Folder on a Network  
Computer  
This section includes:  
Scanning to a Folder on a Network Computer......................................................................................................111  
Before using the printer as a scanner on a network, you must:  
1. Create a shared folder on your computer hard drive.  
2. Create an address using CentreWare Internet Services or the Address Book Editor pointing the  
scanner to the computer.  
Note: For more information, see Connecting the Printer on page 38.  
Sharing a Folder on a Windows Computer  
Before you begin:  
Verify that your computer security software allows for file sharing.  
Verify that File and Printer Sharing For Microsoft Networks is enabled for each of your connections.  
Note: For assistance, contact your system administrator.  
To turn on sharing:  
1. Open Windows Explorer.  
2. Right-click the folder you want to share, then select Properties.  
3. Click the Sharing tab, then click Advanced Sharing.  
4. Select Share this folder.  
5. Click Permissions.  
6. Select the Everyone group, and verify that all permissions are enabled.  
7. Click OK.  
Note: Remember the Share name for later use.  
8. Click OK again.  
9. Click Close.  
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Scanning  
Sharing a Folder Using Macintosh OS X Version 10.7 and Later  
1. From the Apple menu, select System Preferences.  
2. Select Sharing.  
3. From the Service menu, select File Sharing.  
4. Under Shared Folders, click the plus icon (+).  
5. Browse to the folder that you want to share on the network, then click Add.  
6. To modify access rights for your folder, select it. The groups activate.  
7. From the Users list, click Everyone, then use the arrows to select Read & Write.  
8. Click Options.  
9. To share the folder with Windows computers, select Share files and folders using SMB.  
10. To share the folder with specific users, next to the user name, select On.  
11. Click Done.  
12. Close the System Preferences window.  
Note: When you open a shared folder, a Shared Folder banner appears in the Finder for the folder  
and subfolders.  
Scanning to a Folder on a Network Computer  
1. Load the original on the document glass or in the duplex automatic document feeder.  
2. Press the Services Home button, then touch Workflow Scanning.  
3. Select a template from the list.  
4. Change scan settings as needed. For details, see Adjusting Scanning Settings on page 104.  
5. To begin the scan, press Start.  
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Scanning  
Scanning to Your Home Directory  
The Scan to Home feature allows you to scan an image to your home directory.  
Note: To use the Scan to Home function, you must log in with a valid user name and passcode.  
To scan an image to your home directory:  
1. Load the original on the document glass or in the document feeder.  
2. At the printer control panel, press Clear All, then press Services Home.  
3. Touch Workflow Scanning.  
4. Select the template that the system administrator created.  
5. Change scan settings as needed.  
6. Press the green Start button.  
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Scanning  
Scanning to an Email Address  
When using this feature, the images you scan are sent as email attachments.  
Before scanning to email, configure the email SMTP and From Field properties. You must have at least  
one email address in the address book. If email properties are not properly configured, the Email icon  
appears grayed out on the touch screen.  
To scan an image and send it to an email address:  
1. Load the original on the document glass or in the document feeder.  
2. Press the Services Home button, then touch Email.  
3. To enter an email address, do the following.  
a. Touch Enter Recipient.  
b. Touch the down arrow, then from the menu, select To: or Cc: or Bcc:.  
c. Type the email address.  
d. Touch OK.  
4. To enter an email address from the network address book, do the following.  
a. Touch Device Address Book.  
b. Select the desired name from the list, then touch OK.  
5. To add a subject line, do the following.  
a. Touch Subject, then type the desired text.  
b. To modify the default subject, touch X to delete it, or type over the existing text.  
c. Touch OK.  
6. To change any of the scan settings, use options on the More Features tab.  
7. Press the green Start button.  
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Scanning  
Scanning to a USB Flash Drive  
You can scan a document and store the scanned file on a USB Flash drive. The Scan to USB function  
produces scans in .jpg, .pdf, and .tiff file formats.  
To scan to a USB Flash drive:  
1. Load the original on the document glass or in the duplex automatic document feeder.  
2. Insert your USB Flash drive into the USB port on the side of the printer.  
3. Touch USB > Scan to USB.  
4. Change scan settings as needed. For details, see Adjusting Scanning Settings on page 104.  
5. To begin the scan, press Start.  
WARNING: Do not remove the USB Flash drive until prompted. If you remove the Flash drive before  
the transfer is complete, the file can become unusable and other files on the drive can be damaged.  
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Scanning  
Scanning to a Computer  
If the system administrator enables Remote Start in CentreWare Internet Services, you can scan images  
directly from the scanner to a PC. Using Microsoft Clip Organizer, you can scan, import, and store images  
from the printer. You can also scan directly from the printer to a computer using most TWAIN-compliant  
scanning applications.  
Scanning to a Computer  
1. At the printer, load the original on the document glass or in the automatic document feeder.  
2. At your computer, click Start > Programs > Microsoft Office > Microsoft Office Tools > Microsoft  
Clip Organizer.  
3. Click File > Add Clips to Organizer > From Scanner or Camera.  
4. Click Device > Xerox TWAIN Driver.  
5. Click Custom Insert.  
6. If multiple scanners are installed on your computer, click Select Scan Device, select the scanner,  
then click Select.  
7. To select a size for the scanned image, click Scan Size and select an option.  
8. To select the sides to scan from the original, click Side to Scan and select an option:  
1-Sided Scan: This setting scans only one side of the original document or image and produces  
1-sided output files.  
2-Sided Scan: This setting scans both sides of the original document or image.  
2-Sided Scan, Short Edge scans both sides of the original image on the short edge.  
9. To select the resolution to scan the image, click Resolution, then select an option.  
10. To adjust the scan color, click Image Color and select an option:  
Auto detects the color content in the original image. If the original image is color, the printer  
scans in full color. If the original is a black and white document, the printer scans in black and  
white only.  
Color: Scans in full color.  
Grayscale: Detects and scans various shades of gray.  
Black and White: This setting scans in black and white only.  
11. To scan the image, click Scan.  
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Faxing  
8
This chapter includes:  
Storing a Fax in a Local Mailbox .................................................................................................................................123  
Using the Address Book...................................................................................................................................................129  
The system administrator must set up this feature before you can use it. For details, see the System  
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Faxing  
Basic Faxing  
To send a fax:  
1. Load your original documents:  
Use the document glass for single pages or paper that cannot be fed using the document  
feeder. Place the first page of the document face down, in the top left corner of the document  
glass.  
Use the document feeder for multiple or single pages. Remove any staples and paper clips from  
the pages and place them face up in the document feeder.  
2. Press the Services Home button, then touch Fax.  
3. Address the fax using one or more of the available options:  
Enter Recipient: This option allows you to enter a fax number manually.  
Manual Dial Mode: This option allows you to insert characters, such as Dial Pause, in a fax  
number.  
Device Address Book: This option allows you to access the printer address book.  
4. Adjust additional fax options as needed. For details, see Selecting Fax Options on page 120.  
5. Press the green Start button. The printer scans the pages and transmits the document when all  
pages have been scanned.  
Document Glass  
Lift the document feeder cover and place the  
first page face down in the upper left corner  
of the document glass.  
Align the originals to the matching paper size  
printed on the edge of the glass.  
The document glass accommodates original  
sizes up to 216 x 356 mm (8.5 x 14 in.).  
The document glass automatically detects  
Legal or Letter/A4 and smaller paper sizes.  
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Faxing  
Document Feeder  
Insert originals face up, with page one on top.  
Adjust the paper guides so they fit against the  
originals.  
The document feeder accepts paper  
weights from 50–105 g/m² (12.5–28 lb.)  
for 2-sided pages.  
The document feeder accepts paper sizes from  
145 x 145 mm (5.7 x 5.7 in.) through 216 x  
356 mm (8.5 x 14 in.) for 1-sided pages, and  
176 x 250 (6.93 x 9.84 in.) through 216 x  
356 mm (8.5 x 14 in.) for 2-sided pages.  
The maximum feeder capacity is  
approximately 100 sheets of 75 g/m² paper.  
The document feeder automatically detects  
Legal or Letter/A4 size paper.  
Duplex Automatic Document Feeder Guidelines  
When loading originals into the duplex automatic document feeder, follow these guidelines:  
Insert originals face up with the top of the page entering the feeder first.  
Only place loose sheets of paper in the duplex automatic document feeder.  
Adjust the paper guides so that they fit against the originals.  
Only Insert paper in the duplex automatic document feeder when ink on the paper is dry.  
Do not load originals above the MAX fill line.  
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Faxing  
Selecting Fax Options  
This section includes:  
To Lighten or Darken an Image ..................................................................................................................................121  
Building a Fax Job..............................................................................................................................................................122  
Specifying the Size of the Original  
To ensure that you are scanning the correct area of the documents, specify the original size.  
To specify the original size:  
1. At the printer control panel, press Clear All, then press Services Home.  
2. Touch Fax, then touch an option.  
3. Touch More Features > Original Size.  
4. Touch an option, then touch OK.  
Sending a Delayed Fax  
You can scan and save a fax on the printer, then send it at a later time.  
1. At the printer control panel, press Clear All, then press Services Home.  
2. Touch Fax, then touch an option.  
3. Touch More Features > Delay Send.  
4. Touch the Hour field, then touch the arrows to set a number.  
5. Touch the Minute field, then touch the arrows to set a number.  
6. If your printer is set to display the 12-hour clock, touch AM or PM.  
7. Touch OK.  
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Faxing  
Automatically Suppressing Background Variation  
When scanning originals printed on thin paper, text or images printed on one side of the paper can be  
seen on the other side. Use the Auto Suppression setting to reduce the sensitivity of the printer to  
variations in light background colors.  
To select Auto Suppression:  
1. At the printer control panel, press Clear All, then press Services Home.  
2. Touch Fax, then touch an option.  
3. Touch More Features > Background Suppression.  
4. Touch Auto Suppression.  
5. Touch OK.  
Sending Header Text  
The system administrator must set up this feature before you can use it. For details, see the System  
To include the fax header text:  
1. At the printer control panel, press Clear All, then press Services Home.  
2. Touch Fax, then touch an option.  
3. Touch More Features > Send Header Text.  
4. Touch On, then touch OK.  
To Lighten or Darken an Image  
1. At the printer control panel, press Clear All, then press Services Home.  
2. Touch Fax, then touch an option.  
3. Touch More Features > Lighten/Darken.  
4. Touch OK.  
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Faxing  
Building a Fax Job  
Use this feature to fax an assorted group of originals, each with different settings. Each segment is  
programmed and scanned, and the images are stored temporarily in the printer. Once all segments have  
been stored, the individual segments are faxed as a single job.  
To build a fax job:  
1. At the printer control panel, press Clear All, then press Services Home.  
2. Touch Fax, then touch an option.  
3. Touch More Features > Build Job.  
4. Touch On.  
5. Touch Options.  
Select or clear the Display Summary window between segments check box.  
Select or clear the Turn Build Job Off after Job is Submitted check box.  
6. Program and scan the first segment:  
a. Load the originals for the first segment.  
b. Select the required settings, such as layout adjustments, image quality, and options.  
c. Press the green Start button.  
7. Program and scan additional segments:  
a. Load the originals for the next segment.  
b. When the Build Job screen appears, touch Program Next Segment.  
c. Using the appropriate tabs, select the required settings.  
d. Press the green Start button to scan the originals for that segment.  
8. Repeat the previous step for each remaining segment.  
9. When all of the segments have been programmed and scanned, touch Submit the Job.  
10. On the Job Progress screen, touch Job Details to view a summary of the job.  
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Faxing  
Storing a Fax in a Local Mailbox  
The system administrator must create a mailbox before you can use this feature. For details, see the  
System Administrator Guide at www.xerox.com/office/WC4265docs.  
To store a fax in a local mailbox:  
1. At the printer control panel, press Clear All, then press Services Home.  
2. Touch Fax > Mailboxes.  
3. Touch Store To Mailbox > Local Mailbox.  
4. Touch an option, then touch OK.  
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Faxing  
Printing Local Mailbox Documents  
To use this feature, you must have documents stored in a mailbox. For details, see Storing a Fax in a  
Local Mailbox on page 123.  
To print local mailbox documents:  
1. At the printer control panel, press Clear All, then press Services Home.  
2. Touch Fax > Mailboxes.  
3. Touch Print From Mailbox.  
4. Touch an option.  
5. Touch Print.  
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Faxing  
Sending a Fax to a Remote Mailbox  
1. At the printer control panel, press Clear All, then press Services Home.  
2. Touch Fax > Mailboxes.  
3. Touch Store To Mailbox > Remote Mailbox.  
4. Touch an option, then touch OK.  
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Faxing  
Storing a Fax for Local or Remote Polling  
Turn on Secure or Non-Secure Local Polling to make fax documents stored on one printer available for  
remote polling by other printers. When Secure Local Polling is on, you create a list of fax numbers that  
are allowed to access the stored faxes on the printer.  
To store a fax:  
1. At the printer control panel, press Clear All, then press Services Home.  
2. Touch Fax > Polling.  
3. Touch Store Locally for Remote Polling.  
4. Touch an option.  
5. Touch Save.  
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Faxing  
Polling a Remote Fax  
If remote polling is turned on, you can retrieve documents that were stored using local polling on  
another fax machine.  
Note: If Local Polling is turned on, Remote Polling is not available. To turn off Local Polling, touch  
Local Polling > Off > Save.  
To poll a remote fax:  
1. At the printer control panel, press Clear All, then press Services Home.  
2. Touch Fax > Polling.  
3. Touch Retrieve/Print Remote Files.  
4. Type the fax number.  
5. Touch Print.  
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Faxing  
Printing or Deleting Stored Faxes  
1. At the printer control panel, press Clear All, then press Services Home.  
2. Touch Fax > Polling.  
3. Touch Local File Management, then select an option.  
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Faxing  
Using the Address Book  
This section includes:  
Editing an Individual Address Book Entry ...............................................................................................................129  
Adding an Individual Entry to the Device Address Book  
The Device Address Book stores a maximum of 2000 contacts. If the Add button is unavailable, the  
address book has reached its limit.  
Before you can use this feature, the system administrator must enable Create/Edit Contact from Touch  
Screen for All Users.  
To add a recipient to the Device Address Book:  
1. At the printer control panel, press Clear All, then press Services Home.  
2. Touch Fax > Device Address Book.  
3. Touch Create New Contact.  
4. To enter a name, fax number, or optional email address, touch each field, then enter the details.  
5. To add a company name, touch the i icon.  
6. To mark any entered contact information as a favorite, touch the star icon.  
7. Touch OK.  
Editing an Individual Address Book Entry  
1. At the printer control panel, press Clear All, then press Services Home.  
2. Touch Fax > Device Address Book.  
3. Touch the address book entry.  
4. Touch OK.  
5. Touch the contact name.  
6. To edit the fields, touch Details.  
7. To delete the contact, touch Remove.  
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Maintenance  
9
This chapter includes:  
Cleaning the Printer ..........................................................................................................................................................132  
Managing the Printer.......................................................................................................................................................140  
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Maintenance  
Cleaning the Printer  
This section includes:  
Cleaning the Scanner .......................................................................................................................................................133  
Cleaning the Interior ........................................................................................................................................................135  
General Precautions  
CAUTION: Do not expose the drum cartridge to direct sunlight or strong indoor fluorescent lighting.  
Do not touch or scratch the surface of the drum.  
CAUTION: When cleaning your printer do not use organic or strong chemical solvents or aerosol  
cleaners. Do not pour fluids directly into any area. Use supplies and cleaning materials only as  
directed in this documentation.  
WARNING: Keep all cleaning materials out of the reach of children.  
WARNING: Do not use pressurized spray cleaning aids on or in the printer. Some pressurized sprays  
contain explosive mixtures and are not suitable for use in electrical applications. Use of pressurized  
spray cleaners increases the risk of fire and explosion.  
WARNING: Do not remove the covers or guards that are fastened with screws. You cannot maintain  
or service any parts that are behind these covers and guards. Do not attempt any maintenance  
procedure that is not described in the documentation supplied with your printer.  
WARNING: Internal parts of the printer can be hot. Use caution when doors and covers are open.  
Do not place anything on top of the printer.  
Do not leave the covers and doors open for any length of time, especially in well-lit places. Light  
exposure can damage the drum cartridge.  
Do not open covers and doors during printing.  
Do not tilt the printer while it is in use.  
Do not touch the electrical contacts or gears. Doing so could damage the printer and cause the print  
quality to deteriorate.  
Ensure any parts removed during cleaning are replaced before you plug in the printer.  
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Maintenance  
Cleaning the Exterior  
Clean the exterior of the printer once a month.  
Wipe the paper tray, output tray, control panel, and other parts with a damp, soft cloth.  
After cleaning, wipe with a dry, soft cloth.  
For stubborn stains, apply a small amount of mild detergent to the cloth and gently wipe the stain  
off.  
CAUTION: Do not spray detergent directly on the printer. Liquid detergent could enter the printer  
through a gap and cause problems. Never use cleaning agents other than water or mild detergent.  
Cleaning the Scanner  
Clean the scanner about once a month, when anything is spilled on it, or when debris or dust collect on  
any of the surfaces. Keep the feed rollers clean to ensure the best possible copies and scans.  
Cleaning the Document Cover  
1. Slightly dampen a soft, lint-free cloth with water.  
2. Remove any paper from the document feeder.  
3. Open the document cover.  
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Maintenance  
4. Wipe the surface of the document glass until it is clean and dry.  
Note: For best results, to remove marks and streaks, use a standard glass cleaner.  
5. Wipe the white underside of the document cover until it is clean and dry.  
6. Close the document cover.  
Cleaning the Feed Rollers, Separation Pad, and Scanner Components  
Debris and toner stains on the document feeder feed rollers, separation pads, and scanner components  
can cause stains or unwanted marks on printed documents. To remove stains, use a soft lint-free cloth  
dampened with a neutral detergent or water.  
You can view a video on the control panel that shows how to clean the feed rollers, separation pads, and  
scanner components.  
To view the video:  
1. At the printer control panel, press the Machine Status button.  
2. On the Machine Information tab, touch Self Help.  
3. For Videos, select Clean Feeder to Improve Quality.  
4. To view the video, touch Play Video.  
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Maintenance  
Cleaning the Interior  
To prevent stains inside the printer that can deteriorate print quality, clean the interior of the printer  
regularly. Clean the printer interior whenever you replace the drum cartridge.  
After clearing paper jams or replacing a toner cartridge, inspect the inside of the printer before closing  
the printer covers and doors.  
Remove any remaining pieces of paper or debris. For details, see Clearing Paper Jams on page 152.  
Remove any dust or stains with a dry, clean cloth.  
WARNING: To avoid injury, never touch a labeled area on or near the heat roller in the fuser. If a  
sheet of paper is wrapped around the heat roller, do not try to remove it immediately. Switch off the  
printer immediately and wait 30 minutes for the fuser to cool. After the printer cools, try to remove  
the jammed paper. If the error persists, contact your Xerox representative.  
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Maintenance  
Ordering Supplies  
This section includes:  
Viewing Printer Supply Status ......................................................................................................................................137  
Consumables  
Consumables are printer supplies that get depleted during the operation of the printer. The consumable  
supply for this printer is the genuine Xerox® Black Toner Cartridge.  
Notes:  
Each consumable includes installation instructions.  
To ensure print quality, the toner cartridge has been designed to cease functioning at a  
predetermined point.  
CAUTION: Use of toner other than genuine Xerox® Toner can affect print quality and printer  
reliability. Xerox® Toner is the only toner designed and manufactured under strict quality controls by  
Xerox for specific use with this printer.  
Routine Maintenance Items  
Routine maintenance items are printer parts that have a limited life and require periodic replacement.  
Replacements can be parts or kits. Routine maintenance items are typically customer replaceable.  
Note: Each routine maintenance item includes installation instructions.  
Routine maintenance items for this printer include the following:  
Smart Kit Drum Cartridge  
Fuser Maintenance Kit  
Bias Transfer Roll (BTR) Maintenance Kit  
Feed Roll Maintenance Kit  
Staple Cartridge  
Note: Not all options listed are supported on all printers. Some options apply only to specific printer  
models or configurations.  
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Maintenance  
When to Order Supplies  
A warning appears on the control panel when the Toner Cartridge or the Smart Kit Drum Cartridge are  
near their replacement time. Verify that you have replacements on hand. It is important to order these  
items when the messages first appear to avoid interruptions to your printing. An error message appears  
on the control panel when the Toner Cartridge or the Smart Kit Drum Cartridge must be replaced.  
Order supplies from your local reseller or go to www.xerox.com/office/WC4265supplies.  
CAUTION: Use of non-Xerox supplies is not recommended. The Xerox Warranty, Service Agreement,  
and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance  
caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer. The  
Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary  
outside these areas. Please contact your Xerox representative for details.  
Viewing Printer Supply Status  
You can check the status and percentage of life remaining for your printer supplies at any time using  
CentreWare Internet Services or the control panel.  
To view printer supply status using CentreWare Internet Services:  
1. At your computer, open a Web browser, in the address field, type the IP address of the printer, then  
press Enter or Return.  
2. Select the Status tab.  
3. For Status, click Consumables.  
To view printer supply status using the control panel:  
At the control panel, press Machine Status, then touch the Supplies tab.  
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Maintenance  
Toner Cartridges  
This section includes:  
Replacing a Toner Cartridge..........................................................................................................................................139  
General Precautions  
WARNINGS:  
When replacing a toner cartridge, be careful not to spill the toner. If any toner spills, avoid  
contact with clothes, skin, eyes, and mouth. Do not inhale the toner dust.  
Keep toner cartridges out of the reach of children. If a child accidentally swallows toner, have the  
child spit out the toner, and rinse out their mouth with water. Consult a physician immediately.  
Use a damp cloth to wipe off spilled toner. Never use a vacuum cleaner to remove spills. Electric  
sparks inside the vacuum cleaner can cause a fire or explosion. If you spill a large volume of  
toner, contact your local Xerox representative.  
Never throw a toner cartridge into an open flame. Remaining toner in the cartridge can catch  
fire and cause burn injuries or an explosion.  
WARNING: Do not remove the covers or guards that are fastened with screws. You cannot maintain  
or service any parts that are behind these covers and guards. Do not attempt any maintenance  
procedure that is not described in the documentation supplied with your printer.  
Do not open covers and doors during printing.  
Do not leave the covers and doors open for any length of time, especially in well-lit places. Light  
exposure can damage the drum cartridge.  
Do not place anything on top of the printer.  
Do not tilt the printer while it is in use.  
Do not touch the electrical contacts or gears. Doing so could damage the printer and cause the print  
quality to deteriorate.  
Ensure any parts removed during cleaning are replaced before you plug in the printer.  
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Maintenance  
Replacing a Toner Cartridge  
When a toner cartridge approaches the end of its usable life span, the control panel displays a toner low  
message. When a toner cartridge is empty, the printer stops and displays a message on the control  
panel.  
Note: Each toner cartridge includes installation instructions.  
Printer Status Message  
Cause and Solution  
Low Toner Status. Ensure that a new Toner Cartridge The toner cartridge is low. Order a new toner cartridge.  
is available.  
Replace Toner Cartridge  
The toner cartridge is empty. Open the side door and then  
the front door, then replace the toner cartridge.  
Recycling Supplies  
For more information on the Xerox® supplies recycling program, go to: www.xerox.com/gwa.  
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Maintenance  
Managing the Printer  
This section includes:  
Billing and Usage Information.....................................................................................................................................141  
Moving the Printer  
WARNINGS:  
To prevent electric shock, never touch the power plug with wet hands. When removing the power  
cord, ensure that you pull the plug and not the cord. Pulling the cord can damage it, which can  
lead to fire or electric shock.  
When moving the printer, do not tilt it more than 10 degrees to the front, back, left, or right.  
Tilting the printer more than 10 degrees can cause toner spillage.  
Follow these instructions when moving the printer:  
1. Turn off the printer and disconnect the power cord and other cables from the back of the printer.  
For details, see Turning the Printer On and Off on page 40.  
2. Remove any paper or other media from the output tray.  
3. For ease of transport, remove the finisher.  
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Maintenance  
4. When moving the printer from one location to another, use caution to ensure that the printer does  
not topple.  
5. When lifting the printer, grasp the areas as shown.  
Notes:  
To prevent dropping or tipping the printer, hold the printer between two people, with each  
person using one hand underneath to hold the printer and the other hand on top to stabilize it.  
Repack the printer and its options using the original packing material and boxes or a Xerox  
Repackaging Kit. For a repacking kit and instructions, go to  
CAUTION: Failure to repackage the printer properly for shipment can result in damage not covered  
by the Xerox® Warranty, Service Agreement, or Total Satisfaction Guarantee. The Xerox® Warranty,  
Service Agreement, or Total Satisfaction Guarantee do not cover damage to the printer caused by  
improper moving.  
After moving the printer:  
1. Reinstall any parts you removed.  
2. Reconnect the printer to the cables and power cord.  
3. Plug in and turn on the printer.  
Billing and Usage Information  
Billing and printer usage information appears on the Billing Meters information screen. The impression  
counts shown are used for billing.  
To view Billing and Usage information:  
1. At the printer control panel, press the Machine Status button.  
2. To view basic impression counts, touch the Billing Information tab:  
3. To view detailed usage information, touch Usage Counters.  
4. To refresh the usage information, touch Update Counters.  
Note: A page is one side of a sheet of paper that can be printed on one or two sides. A sheet printed  
on two sides counts as two impressions.  
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Troubleshooting  
General Troubleshooting  
This section includes:  
Restarting the Printer.......................................................................................................................................................145  
Condensation Has Formed Inside the Printer........................................................................................................149  
This section contains procedures to help you locate and resolve problems. Resolve some problems by  
simply restarting the printer.  
General Precautions  
To maintain and operate your printer safely, follow each of the precautions mentioned in this section.  
Avoiding Damage to the Printer  
Do not place anything on top of the printer.  
Do not leave the covers and doors open for any length of time.  
Do not open covers and doors during printing.  
Do not tilt the printer while it is in use.  
Do not touch the electrical contacts or gears. Doing so could damage the printer and cause the print  
quality to deteriorate.  
Ensure any parts removed during cleaning are replaced before you plug in the printer.  
Avoiding Hot Printer Parts  
WARNINGS:  
Internal parts of the printer can be hot. Use caution when doors and covers are open.  
To avoid personal injury or printer damage, wait 30 minutes for the fuser to cool.  
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Troubleshooting  
Caution When Cleaning  
CAUTIONS:  
When cleaning your printer, do not use organic or strong chemical solvents or aerosol cleaners.  
Do not pour fluids directly into any area of the printer.  
Use supplies and cleaning materials only as directed in the Maintenance section of this manual.  
Do not spray detergent directly on the printer. Liquid detergent could enter the printer through a  
gap and cause problems. Never use cleaning agents other than water or mild detergent.  
WARNING: Keep all cleaning materials out of the reach of children.  
Maintenance Restrictions  
WARNING: Do not remove the covers or guards that are fastened with screws. You cannot maintain  
or service any parts that are behind these covers and guards. Do not attempt any maintenance  
procedure that is not described in the documentation supplied with your printer.  
Restarting the Printer  
To restart the printer:  
1. Press Power Saver.  
2. Touch Power Down.  
3. To restart the printer, turn on the power switch.  
Note: If restarting the printer does not resolve the problem, see the table in this chapter that best  
describes the problem.  
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Troubleshooting  
Printer Fails to Power On  
Probable Causes  
Solutions  
The power switch is not turned on.  
Turn on the power switch. For details, see Turning the Printer On  
and Off on page 40.  
The power cord is not correctly plugged into  
the outlet.  
Turn off the printer power switch, and plug the power cord securely  
into the outlet.  
Something is wrong with the outlet  
connected to the printer.  
Plug another electrical appliance into the outlet and see if it  
operates properly.  
Try a different outlet.  
The printer is connected to an outlet with a  
voltage or frequency that does not match the  
printer specifications.  
Use a power source within the specifications for the printer.  
CAUTION: Plug the three-wire cord with grounding prong directly into a grounded AC outlet.  
See also:  
Turning the Printer On and Off on page 40  
Electrical Specifications on page 185  
Printer Resets or Turns Off Frequently  
Probable Causes  
Solutions  
The power cord is not plugged into the outlet Turn off the printer, confirm that the power cord is plugged in  
correctly.  
correctly to the printer and the outlet, then turn on the printer.  
A system error occurred.  
Turn off the printer, then turn it on again. Print the Error History  
report from the Information Pages menu. If the error persists,  
contact your Xerox representative.  
The printer is connected to an uninterruptible Turn off the printer, then connect the power cord to a suitable  
power supply.  
outlet.  
The printer is connected to a power strip  
shared with other high-power devices.  
Plug the printer directly into the outlet or into a power strip that is  
not shared with other high-power devices.  
Document Prints from Wrong Tray  
Probable Causes  
Solutions  
Application and print driver have conflicting  
tray selections.  
1. Check the tray selected in the print driver.  
2. Go to the page setup or printer settings of the application from  
which you are printing.  
3. Set the paper source to match the tray selected in the print  
driver or set the paper source to Automatically Select.  
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Automatic 2-Sided Printing Problems  
Probable Causes  
Solutions  
Unsupported or incorrect paper.  
Ensure that you are using a supported paper size and weight for  
2-sided printing. Envelopes and labels cannot be used for 2-sided  
printing. For details, see Supported Standard Types and Weights for  
Automatic 2-Sided Printing on page 54 and Supported Standard  
Paper Sizes for Automatic 2-Sided Printing on page 54.  
Incorrect setting.  
In the print driver Properties, select 2-Sided Print on the  
Paper/Output tab.  
Paper Tray Fails to Close  
Probable Cause  
Solution  
The paper tray does not close fully.  
Some debris or an object is blocking the tray.  
Printing Takes Too Long  
Probable Causes  
Solutions  
The printer is set to a slower printing mode.  
It takes more time to print on certain types of special paper. Ensure  
For example, the printer could be set to print that the paper type is set properly in the driver and at the printer  
on Heavyweight paper.  
control panel. For details, see Print Speed on page 186.  
The printer is in Power Saver mode.  
It takes time for printing to start when the printer is coming out of  
Power Saver mode.  
The way the printer was installed on the  
network could be an issue.  
Determine if a print spooler or a computer sharing the printer is  
buffering all print jobs and then spooling them to the printer.  
Spooling can slow print speeds. To test the speed of the printer,  
print some information pages such as the Office Demo Page. If the  
page prints at the rated speed of the printer, you could have a  
network or printer installation issue. For additional help, contact the  
system administrator.  
The job is complex.  
Wait. No action needed.  
The print-quality mode in the driver is set to  
Enhanced.  
Change the print-quality mode in the print driver to Standard.  
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Printer Fails to Print  
Probable Causes  
Solutions  
The printer has an error.  
To clear the error, follow the onscreen prompts.  
If the error persists, contact your Xerox representative.  
The printer is out of paper.  
Load paper into the tray.  
A toner cartridge is empty.  
The front door is open.  
Replace the empty toner cartridge.  
Ensure that the toner cartridge and Smart Kit drum cartridge are  
installed and fully seated.  
Ensure that the front and side doors are closed.  
Note: For the doors to lock properly, close the front door  
first, then close the side door.  
Turn off the printer, then turn it on again. If the error persists,  
contact your Xerox representative.  
The power cord is not correctly plugged into Turn off the printer, confirm that the power cord is plugged in  
the outlet.  
correctly to the printer and the outlet, then turn on the printer. For  
details, see Turning the Printer On and Off on page 40. If the error  
persists, contact your Xerox representative.  
The printer is busy.  
A previous print job could be the problem. On your computer,  
you can use the printer properties to delete all print jobs in the  
print queue.  
Load the paper in the tray.  
At the printer control panel, press the Job Status button. If the  
print job does not appear check the Ethernet connection  
between the printer and the computer.  
At the printer control panel, press the Job Status button. If the  
print job does not appear, check the USB connection between  
the printer and the computer. Turn off the printer, then turn it on  
again.  
The printer cable is disconnected.  
At the printer control panel, press the Job Status button. If the  
print job does not appear check the Ethernet connection  
between the printer and the computer.  
At the printer control panel, press the Job Status button. If the  
print job does not appear, check the USB connection between  
the printer and the computer. Turn off the printer, then turn it on  
again.  
Printer is Making Unusual Noises  
Probable Causes  
Solutions  
There is an obstruction or debris inside the  
printer.  
Turn off the printer and remove the obstruction or debris. If you  
cannot remove it, contact your Xerox representative.  
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Condensation Has Formed Inside the Printer  
Moisture can condense inside a printer where the humidity is above 85% or when a cold printer is  
located in a warm room. Condensation can form in a printer after it has been sitting in a cold room that  
is heated quickly.  
Probable Causes  
Solutions  
The printer has been sitting in a cold room.  
Allow the printer to acclimate for several hours before operation.  
Allow the printer to operate for several hours at room  
temperature.  
The relative humidity of the room is too high.  
Reduce the humidity in the room.  
Move the printer to a location where the temperature and  
relative humidity are within the operating specifications.  
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Troubleshooting  
Paper Jams  
This section includes:  
Clearing Paper Jams .........................................................................................................................................................152  
Troubleshooting Paper Jams.........................................................................................................................................164  
Minimizing Paper Jams  
The printer is designed to function with minimal paper jams using Xerox supported paper. Other paper  
types can cause jams. If supported paper is jamming frequently in one area, clean that area of the paper  
path.  
The following can cause paper jams:  
Selecting the incorrect paper type in the print driver.  
Using damaged paper.  
Using unsupported paper.  
Loading paper incorrectly.  
Overfilling the tray.  
Adjusting the paper guides improperly.  
Most jams can be prevented by following a simple set of rules:  
Use only supported paper. For details, see Supported Paper on page 50.  
Follow proper paper handling and loading techniques.  
Always use clean, undamaged paper.  
Avoid paper that is curled, torn, moist, creased, or folded.  
To separate the sheets before loading into the tray, fan the paper.  
Observe the paper tray fill line; never overfill the tray.  
Adjust the paper guides in all trays after inserting the paper. A guide that is not properly adjusted  
can cause poor print quality, misfeeds, skewed prints, and printer damage.  
After loading the trays, select the correct paper type and size on the control panel.  
When printing, select the correct type and size in the print driver.  
Store paper in a dry location.  
Use only Xerox paper and transparencies designed for the printer.  
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Avoid the following:  
Polyester coated paper that is specially designed for inkjet printers.  
Paper that is folded, wrinkled, or excessively curled.  
Loading more than one type, size, or weight of paper in a tray at the same time.  
Overfilling the trays.  
Allowing the output tray to overfill.  
For a detailed list of supported paper, go to www.xerox.com/paper.  
Locating Paper Jams  
WARNING: To avoid injury, never touch a labeled area on or near the heat roller in the fuser. If a  
sheet of paper is wrapped around the heat roller, do not try to remove it immediately. Switch off the  
printer immediately and wait 30 minutes for the fuser to cool. After the printer cools, try to remove  
the jammed paper. If the error persists, contact your Xerox representative.  
The following illustration shows where paper jams can occur along the paper path:  
1. Feeder Trays  
5. Fuser Area  
6. Duplex Area  
7. Bypass Tray  
2. Output Tray/Finisher  
3. Document Feeder Top Cover  
4. Document Feeder Paper Path  
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Clearing Paper Jams  
This section includes:  
Clearing Paper Jams at the Bypass Tray..................................................................................................................163  
Clearing Paper Jams from Tray 1  
To resolve the error displayed on the control panel you must clear all paper from the paper path.  
1. Remove Tray 1 from the printer.  
2. Remove any crumpled paper from the tray and any remaining paper jammed in the printer.  
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3. Insert tray 1 into the printer, then push it in all the way.  
4. If the control panel prompts you, verify the paper size, type, and color in the Paper Settings screen.  
5. Touch Confirm.  
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Clearing Paper Jams from Trays 2-4  
To resolve the error displayed on the control panel you must clear all paper from the paper path.  
1. Remove tray 2 from the printer.  
2. Remove any crumpled paper from the tray and any remaining paper jammed in the printer.  
3. Insert tray 2 into the printer, then push it all the way in.  
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4. If the control panel prompts you, open the outside and inside covers, then remove the jammed  
paper.  
5. Close the inside and outside covers.  
6. If the control panel prompts you, verify the paper size, type, and color in the Paper Settings screen.  
7. Touch Confirm.  
Clearing Paper Jams from the 2100-Sheet High-Capacity Feeder  
1. Before removing the paper tray from the printer, look at the jam message on the control panel. If  
another jam is shown, clear that jam first.  
2. Open the high-capacity feeder tray then remove any damaged paper.  
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3. If the control panel prompts you, open the outside and inside covers, then remove the jammed  
paper.  
Note: If the paper does not move easily, to remove it, reach behind the high-capacity feeder tray  
and grasp the paper, then pull gently.  
4. If the paper is torn, remove all torn pieces from the printer.  
5. Push the tray back into the printer completely, then close the inside and outside covers.  
6. If the control panel prompts you, verify the paper size, type, and color in the Paper Settings screen.  
7. Touch Confirm.  
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Clearing Jams in the Optional Finisher  
1. Open the finisher front door.  
2. To access the finisher, release lever 1c, then slide the finisher unit to the left.  
CAUTION: To avoid dropping the finisher, do not slide the finisher too far to the left  
1a  
3. Remove any jammed paper from inside the finisher area.  
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4. If the paper is torn, remove all torn pieces from the finisher.  
5. Close the finisher front door.  
6. To return the finisher to its original position, lift slightly and push to the right until the finisher clicks  
into place.  
Clearing Paper Jams from the Document Feeder  
1. Remove any paper from the document feeder.  
2. Open the document feeder top cover.  
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3. If paper is jammed in the exit of the document feeder, pull it out as illustrated.  
4. To access the document feeder to remove jammed paper, lift the document feeder cover.  
5. To open the document feeder inside cover, gently pull the green lever.  
6. Remove any paper or debris from the paper path.  
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7. Press the document feeder inside cover into its original position, then ensure that the lever is locked  
in place.  
Note: Ensure that the magnetic edge of the white plastic strip rests securely against the metal strip.  
8. Close the document feeder cover.  
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Clearing Paper Jams from the Fuser Area  
To resolve the error displayed on the control panel you must clear all paper from the paper path.  
1. To access jammed paper in the fuser area, open the right side door.  
2. Gently remove any paper from the fuser area.  
WARNING: The area around the fuser can be hot. Use caution to avoid injury.  
3. Close the right side door.  
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Clearing Paper Jams from the Duplex Area  
1. To access paper jams in the duplex area, open the right side door.  
2. Gently remove any paper from the duplex area.  
3. Close the right side door.  
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Clearing Paper Jams at the Bypass Tray  
1. Remove any paper from the bypass tray. Where the tray connects to the printer, clear any paper  
that is jammed.  
2. If the paper is torn, check inside the printer for pieces of paper, then gently remove them. If you  
cannot remove the paper fragments easily, contact your Xerox representative.  
WARNING: The area around the fuser can be hot. Use caution to avoid injury.  
3. When you reload the bypass tray, fan the paper and ensure that all four corners align neatly.  
4. If the control panel prompts you, verify the size and type on the screen.  
5. Touch Confirm.  
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Troubleshooting Paper Jams  
This section includes:  
Label and Envelope Misfeeds .......................................................................................................................................165  
Jams During Automatic 2-Sided Printing ................................................................................................................165  
Multiple Sheets Pulled Together  
Probable Causes  
Solutions  
The paper tray is too full.  
Remove some of the paper. Do not load paper past fill line.  
Remove the paper, align the edges, and then reload it.  
The edges of the paper are not even.  
The paper is moist from humidity.  
Too much static electricity is present.  
Remove the paper from the tray, and replace it with new dry paper.  
Try a new ream of paper.  
Do not fan transparencies before loading in tray.  
Use only Xerox approved paper. For details, see Supported Paper on  
Using unsupported paper.  
Humidity is too high for coated paper.  
Feed paper one sheet at a time.  
Paper Misfeeds  
Probable Causes  
Solutions  
The paper is not correctly positioned in the  
tray.  
Remove the misfed paper and reposition it properly in the tray.  
Adjust the paper guides in the tray to match the size of the  
paper.  
The paper tray is too full.  
Remove some of the paper. Do not load paper past the fill line.  
Adjust the paper guides in the tray to match the size of the paper.  
The paper guides are not correctly adjusted  
to the paper size.  
The tray contains warped or wrinkled paper. Remove the paper, smooth it out, and reload it. If it still misfeeds,  
do not use that paper.  
The paper is moist from humidity.  
Remove the moist paper and replace it with new, dry paper.  
Using paper of the wrong size, thickness, or  
type.  
Use only Xerox approved paper. For details, see Supported Paper on  
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Label and Envelope Misfeeds  
Probable Causes  
Solutions  
The label sheet is facing the wrong way in the  
tray.  
Load label sheets according to the instructions from the  
manufacturer.  
Load labels face down in the bypass tray.  
Load labels face up in trays 1–4.  
Do not load labels in the high-capacity feeder.  
Envelopes are loaded incorrectly in trays 1–4. Load envelopes in trays 1–4 with the flaps closed, flap-side down,  
and the short edge leading into the printer.  
Envelopes are loaded incorrectly in the  
bypass tray.  
Load envelopes in the bypass tray with the print side down, flaps  
closed, and the short edge leading into the printer.  
Ensure that the width guides rest loosely against the edge of the  
envelopes without restricting their movement.  
Paper Jam Message Stays On  
Probable Causes  
Solutions  
Some paper remains jammed in the printer.  
Recheck the media path and make sure that you have removed all  
of the jammed paper.  
One of the printer doors is open.  
Check the doors on the printer. Close any door that is open.  
Note: Check for, and remove, torn pieces of paper in the paper path.  
Jams During Automatic 2-Sided Printing  
Probable Causes  
Solutions  
Using paper of the wrong size, thickness, or  
type.  
Use only Xerox approved paper. For details, see Supported Paper  
Sizes and Weights for Automatic 2-Sided Printing on page 54.  
For automatic 2-sided printing, do not use transparencies,  
envelopes, labels, reloaded paper, or paper heavier than 105  
g/m².  
Paper is loaded in the wrong tray.  
Tray is loaded with mixed paper.  
The paper must be loaded in the correct tray. For details, see  
Supported Paper on page 50.  
Load the tray with only one type and size of paper.  
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Print-Quality Problems  
Your printer is designed to produce consistently high-quality prints. If you observe print-quality problems,  
use the information in this section to troubleshoot the problem. For more information, go to  
CAUTION: The Xerox Warranty, Service Agreement, or Xerox Total Satisfaction Guarantee does not  
cover damage caused by using unsupported paper or specialty media. The Xerox Total Satisfaction  
Guarantee is available in the United States and Canada. Coverage could vary outside these areas.  
Please contact your local representative for details.  
Note: To ensure consistent print quality, the toner cartridges and imaging units for many models of  
equipment are designed to cease functioning at a predetermined point.  
Controlling Print Quality  
Various factors can affect the quality of the output of your printer. For consistent and optimum print  
quality, use paper designed for your printer and set the paper type correctly. Follow the guidelines in this  
section to maintain optimum print quality from your printer.  
Temperature and humidity affect the quality of the printed output. The guaranteed range for optimal  
print quality is 10–30°C (50–90°F) and 20–80% relative humidity.  
Solving Print-Quality Problems  
When the print quality is poor, select the closest symptom from the following table and see the  
corresponding solution to correct the problem. You can also print a Demo Page to more precisely  
determine the print-quality problem.  
If the print quality does not improve after carrying out the appropriate action, contact your Xerox  
representative.  
Note: To maintain print quality, the toner cartridge is designed to provide a warning message when  
the toner level is low. When the toner cartridge reaches this level, a warning message appears. Once  
the toner cartridge is empty, another message prompts you to replace the toner cartridge. The  
printer stops printing until you install a new toner cartridge.  
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Troubleshooting  
Symptom  
Solutions  
The output is too light.  
To check the toner level, check the control panel, use the print driver, or  
CentreWare Internet Services. If the toner cartridge is near empty,  
replace it.  
Verify that the toner cartridge is approved for use in this printer, and  
replace it as needed. For best results, use a genuine Xerox toner cartridge.  
Ensure that the print quality mode is not set to Toner Saver. Toner Saver  
us useful for draft quality output.  
Replace the paper with a recommended size and type, and confirm that  
your printer and print driver settings are correct.  
Verify that the paper is dry and that supported paper is used. If not,  
change the paper.  
Change the Paper Type settings in the print driver.  
In the Printing Preferences of the print driver, on the Paper/Output tab,  
change the Paper Type setting.  
If printer is located in a high altitude environment, adjust the altitude  
setting of the printer. For details, see the System Administrator Guide at  
Toner smears or print comes off.  
The output has stains on the back  
side.  
Change the Paper Type settings in the print driver. For example, change  
Plain to Lightweight Cardstock.  
In the Printing Preferences of the print driver, on the Paper/Output tab,  
change the Paper Type setting.  
Verify that the paper is the correct size, type, and weight. If not, change  
the paper settings.  
Verify that the printer is plugged into an outlet that is providing the  
correct voltage and power. Review the electrical specification of the  
printer with an electrician if necessary.  
For details, see Electrical Specifications on page 185.  
Random spots on the output, or the  
image is blurry.  
Ensure that the toner cartridge is installed correctly.  
If you used a non-genuine brand toner cartridge, install a genuine Xerox  
toner cartridge.  
Use the Heavyweight or Cardstock paper type setting, or use paper type  
with a smoother surface.  
Ensure that the humidity in the room is within specifications. For details,  
see Relative Humidity on page 184.  
For details, see Selecting a Location for the Printer on page 35.  
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Troubleshooting  
Symptom  
Solutions  
The output is blank.  
Turn off the printer, then turn it on again.  
If the error persists, contact your Xerox representative.  
Streaks appear in the output.  
Replace the Smart Kit Drum Cartridge.  
Contact your Xerox representative.  
The output has a mottled  
appearance.  
Verify that the paper is the correct size, type, and weight. If not, change  
the paper settings.  
Ensure that the humidity is within specifications. For details, see Selecting  
a Location for the Printer on page 35.  
Ghosting appears in the printed  
output.  
Verify that the paper is the correct size, type, and weight. If not, change  
the paper settings.  
Change the Paper Type settings in the print driver.  
In the Printing Preferences of the print driver, on the Paper/Output tab,  
change the Paper Type setting.  
Replace the Smart Kit Drum Cartridge.  
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Symptom  
Solutions  
Auger marks appear on the printed  
output.  
To check the toner level, check the control panel, use the print driver, or  
CentreWare Internet Services. If the toner cartridge is near empty,  
replace it.  
Verify that the toner cartridge is approved for use in this printer, and  
replace it as needed. For best results, use a genuine Xerox toner cartridge.  
Replace the Smart Kit Drum Cartridge.  
The output print is wrinkled or  
stained.  
Verify that the paper is the correct size, type, and weight for the printer  
and that it is loaded properly. If not, change the paper.  
Try a new ream of paper.  
Change the Paper Type settings in the print driver.  
In the Printing Preferences of the print driver, on the Paper/Output tab,  
change the Paper Type setting.  
Envelopes are wrinkled or creased  
when printed.  
Ensure that envelopes are loaded properly in the bypass tray or in trays  
1–4.  
Follow the guidelines for printing on envelopes. For details, see Guidelines  
for Printing Envelopes. on page 63  
The top margin is incorrect.  
Ensure that the paper is loaded properly.  
Ensure that the margins are set correctly in the application you are using.  
The printed surface of the paper is  
bumpy.  
1. Print a solid image over the entire surface of one sheet of paper.  
2. Load the printed sheet into the tray with the printed side face down.  
3. Print five blank pages to remove debris from the fuser rollers.  
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Troubleshooting  
Copy and Scan Problems  
If the copy or scan quality is poor, refer to the following table.  
Symptoms  
Solutions  
Lines or streaks present in copies only made  
from the document feeder.  
There is debris on the document glass. When scanning, the paper  
from the document feeder passes over the debris creating lines or  
streaks. Clean all glass surfaces with a lint-free cloth.  
Spots present in copies taken from the  
document glass.  
There is debris on the document glass. When scanning, the debris  
creates a spot on the image. Clean all glass surfaces with a lint-free  
cloth.  
The reverse side of the original is showing on Turn on Background Suppression.  
the copy or scan.  
Image is too light or too dark.  
To lighten, darken, or adjust contrast, touch the More Features tab.  
If the problem persists, for online support information, go to www.xerox.com/office/WC4265support.  
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Troubleshooting  
Fax Problems  
Note: If you cannot send and receive faxes, ensure that you are connected to an approved analog  
or digital telephone line.  
To troubleshoot fax connection issues:  
Problems Sending Faxes  
Symptoms  
Causes  
Solutions  
The document is not scanned  
using the document feeder.  
The document is too thick, too thin, or Use the document glass to send the  
too small.  
fax.  
The document is scanned at an The document feeder guides are not  
angle.  
Adjust the document feeder guides to  
adjusted to the width of the document. fit the width of the document.  
The fax received by the recipient The document is incorrectly positioned. Position the document correctly.  
is blurry.  
The document glass is dirty.  
Clean the document glass.  
The text in the document is too light.  
Adjust the resolution. Adjust the  
contrast.  
There is a problem with the telephone Verify that the telephone line is  
connection.  
working, then send the fax again.  
There is a problem with the fax  
machine of the caller.  
Make a copy to verify that your printer  
is operating correctly. If the copy was  
printed correctly, have the recipient  
verify the condition of their fax  
machine.  
The fax received by the recipient The document was loaded incorrectly.  
is blank.  
Document feeder: Place the original  
document face up.  
Document glass: Place the original  
document face down.  
Fax was not transmitted.  
The fax number is wrong.  
Verify the fax number.  
The telephone line is incorrectly  
connected.  
Verify the telephone line connection. If  
it is disconnected, connect it.  
There is a problem with the fax  
machine of the recipient.  
Contact the recipient.  
The fax is not installed or is not  
enabled.  
Verify that the fax is installed and  
enabled.  
Server Fax is enabled.  
Make sure that Server Fax is disabled.  
If the problem persists, for online support information, go to www.xerox.com/office/WC4265support.  
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Troubleshooting  
Problems Receiving Faxes  
Symptoms  
Causes  
Solutions  
The received fax is blank.  
There is a problem with the telephone Verify that the printer can make clean  
connection or with the fax machine of copies. If it can, have the caller send  
the caller.  
the fax again.  
The sender loaded the pages  
incorrectly.  
Contact the sender.  
The printer answers the call, but Not enough memory.  
does not accept incoming data.  
If the job contains several graphics, the  
printer could not have enough memory.  
The printer does not answer when  
memory is low. Delete stored  
documents and jobs then wait for the  
existing job to complete. This increases  
available memory.  
The received fax size is reduced. The paper supply in the printer does  
not match the document size sent.  
Confirm the original size of the  
documents. Documents could be  
reduced based on the available paper  
supply in the printer.  
Faxes cannot be received  
automatically.  
The printer is set to receive faxes  
manually.  
Set the printer to automatic reception.  
The memory is full.  
Load paper if it is empty, and then  
print the faxes stored in the memory.  
The telephone line is incorrectly  
connected.  
Verify the telephone line connection. If  
it is disconnected, connect it.  
There is a problem with the fax  
machine of the sender.  
Make a copy to verify that your printer  
is operating correctly. If the copy prints  
correctly, have the recipient verify their  
fax machine is operating correctly.  
If the problem persists, for online support information, go to www.xerox.com/office/WC4265support.  
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Troubleshooting  
Getting Help  
This section includes:  
Control Panel Messages..................................................................................................................................................173  
Online Support Assistant ................................................................................................................................................174  
Using the Integrated Troubleshooting Tools.........................................................................................................175  
Xerox provides several automatic diagnostic utilities to help you maintain productivity and print quality.  
Control Panel Messages  
The printer control panel provides information and troubleshooting help. When a fault or warning  
condition occurs, the control panel displays a message informing you of the problem. In many cases, the  
control panel also displays an animated graphic showing the location of the problem, such as the  
location of a paper jam. For many status and warning messages, the control panel Help provides  
additional information.  
Control Panel Help  
To view more information about error or status messages on the control panel, touch the Help button.  
The control panel menu items also have associated help text that describes the menu item.  
Viewing Warning Messages on the Control Panel  
When a warning condition occurs, a message appears on the control panel to inform you of the problem.  
Warning messages inform you about printer conditions, such as low supplies or open doors, that require  
your attention. If more than one warning condition occurs, only one appears on the control panel.  
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Troubleshooting  
Viewing Fault and Alert Messages on the Control Panel  
When a fault condition occurs, a message appears on the control panel to inform you of the problem.  
Fault messages warn you about printer conditions that prevent the printer from printing or degrade  
printing performance. If more than one fault occurs, only one is displayed on the control panel.  
To view a list of the current faults on the control panel:  
1. Press Machine Status, then touch the Active Messages tab.  
2. Touch the Faults and Alerts menu, then choose an option.  
Faults: This menu shows the fault messages that affect the operation of the printer and their  
corresponding fault codes.  
Alerts: This menu shows alert messages regarding the current job status of the printer and the  
corresponding alert codes.  
Viewing Job Status on the Control Panel  
To view current or saved jobs on the control panel:  
1. At the control panel, press the Job Status button.  
2. To view a list of active jobs, touch Active Jobs.  
3. To view a list of personal and secure jobs, touch Personal & Secure Jobs.  
4. To view a list of completed jobs, touch Completed Jobs.  
Online Support Assistant  
The Online Support Assistant is a knowledge base that provides instructions and troubleshooting help to  
solve your printer problems. You can find solutions for print-quality problems, paper jams, software  
installation issues, and more.  
To access the Online Support Assistant, go to www.xerox.com/office/WC4265support.  
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Troubleshooting  
Using the Integrated Troubleshooting Tools  
To troubleshoot print-quality problems and paper jams, you can use several integrated tools such as  
Information pages and CentreWare Internet Services.  
Available Information Pages  
Information pages provide important details to help you troubleshoot issues or analyze printer use. You  
can print information pages from the printer control panel.  
Information Page  
Description  
Configuration Report  
The Configuration Report provides product information including, installed  
options, network settings, port setup, tray information, and more.  
Customer Assistance Report  
The Customer Assistance Report provides a summary of relevant information  
that you can provide to a Xerox support representative when you call for  
assistance.  
Demo Page  
The Demo page provides a demonstration of the current print quality.  
Email Sent Report  
The Email Sent Report provides a record of emails sent, including From, To, Date  
& Time, Subject, and Result.  
Error Message Report  
Fax Broadcast Report  
The Error Message Report provides a record of errors, including fault and alert  
codes and date and time of the error.  
The Fax Broadcast Report provides a record of broadcast faxes, including total  
pages scanned, remote station, start time, and result.  
Fax Options Report  
Fax Phone Book  
The Fax Options Report displays the current fax settings.  
The Fax Phone Book displays a list of names and fax numbers.  
Fax Protocol Report  
The Fax Protocol Report provides fax control field data, fax information field  
data, and Send/Receive information.  
Fax Receive Report  
The Fax Receive Report provides a record of faxes received.  
The Fax Transmission Report provides a record of faxes sent.  
Fax Transmission Report  
Group Address Book  
The Group Address Book displays contents of the Group Address Book, including  
group number, group name, user name, and email address.  
Junk Fax Report  
The Junk Fax Report displays a record of junk faxes received and the numbers  
from which they were sent.  
Last 40 Error Messages Report  
The Last 40 Error Messages Report is a log of the last 40 error messages, with  
number, code, name, date, and time.  
Email address book  
Pending Jobs Report  
The Email Address Book displays contents of the email address book.  
The Pending Jobs Report provides a record of pending outbound and inbound  
jobs.  
User Authentication Report  
The User Authentication Report provides a list of authenticated users and login  
IDs.  
For information on how to print information pages, see Information Pages on page 27.  
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Troubleshooting  
CentreWare Internet Services  
CentreWare Internet Services is the administration and configuration software installed on the  
embedded Web server in the printer. It allows you to configure and administer the printer from a Web  
browser.  
CentreWare Internet Services requires:  
A TCP/IP connection between the printer and the network in Windows, Macintosh, UNIX, or Linux  
environments.  
TCP/IP and HTTP enabled in the printer.  
A network-connected computer with a Web browser that supports JavaScript.  
For details, see the Help in CentreWare Internet Services or the System Administrator Guide.  
To access CentreWare Internet Services:  
At your computer, open a Web browser, in the address field, type the IP address of the printer, then press  
Enter or Return.  
If you do not know the IP address of your printer, see Finding the IP Address of Your Printer on page 30.  
More Information  
You can obtain more information about your printer from these sources:  
Resource  
Location  
Installation Guide  
Packaged with the printer.  
Other documentation for your printer  
Technical support information for your printer;  
including online technical support, Online Support  
Assistant, and driver downloads.  
Information Pages  
At the printer control panel, press Help.  
In CentreWare Internet Services, click Properties >  
General Setup > Configuration > Print System  
Data List.  
CentreWare Internet Services documentation  
Order supplies for your printer  
In CentreWare Internet Services, click Help.  
A resource for tools and information, including  
interactive tutorials, printing templates, helpful tips,  
and customized features to meet your individual  
needs.  
Local sales and support center  
Printer registration  
Xerox® Direct online store  
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Specifications  
Printer Configurations and Options  
Standard Configurations  
Model  
Includes  
WorkCentre 4265/S Multifunction Printer  
WorkCentre 4265/X Multifunction Printer  
Standard features  
Standard features  
Fax  
WorkCentre 4265XF Multifunction Printer  
Standard features  
Fax  
500-sheet finisher  
2100-sheet high-capacity feeder  
One extra 520-sheet feeder  
Standard Features  
Print speed  
Standard mode supports up to 55 ppm for Letter and 53 ppm for A4  
Standard mode supports up to 50 ppm for Letter and 48 ppm for A4.  
2-Sided print speed  
Print resolution  
Standard print-quality mode: 600 x 600 dpi  
Enhanced print-quality mode: 1200 x 1200 dpi  
Paper capacity  
Bypass tray with 100-sheet capacity  
Tray 1 with 520-sheet capacity  
Maximum print size  
2-Sided Printing  
Copy speed  
Legal (216 x 356 mm, 8.5 x 14 in.)  
Standard  
1-sided copy: 55 copies per minute  
2-sided copy: 50 copies per minute  
Copy resolution  
600 x 600 dpi  
Maximum copy size  
Document feeder  
Document feeder capacity  
Scan resolution  
Legal (216 x 356 mm, 8.5 x 14 in.)  
Duplex Automatic Document Feeder  
100 sheets  
Optical: 600 x 600 dpi  
Enhanced: Up to 4800 x 4800 dpi  
Maximum scan size  
Document Glass: 216 x 356 mm, 8.5 x 14 in.  
Duplex Automatic Document Feeder: 216 x 356 mm, 8.5 x 14 in.  
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Specifications  
Email and Scan file formats  
JPEG  
TIFF  
PDF  
XPS  
Control panel  
Connectivity  
4.3 inch LCD touch screen and keypad navigation  
Universal Serial Bus (USB 2.0)  
USB Flash drive  
Ethernet 10/100/1000Base-T  
Remote access  
CentreWare Internet Services  
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Specifications  
Physical Specifications  
Clearance Requirements for Standard Configuration  
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Specifications  
Clearance Requirements for Standard Configuration with Optional Finisher  
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Specifications  
Clearance Requirements for Standard Configuration with Optional Feeders  
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Specifications  
Clearance Requirements for Standard Configuration with Optional Finisher  
and Feeders  
Weights and Dimensions  
Width  
Depth  
Height  
62.17 cm (24.5 in.)  
51.13 cm (20.1 in.)  
62.40 cm (24.6 in.)  
42.41 kg (93.63lb.)  
Weight  
S configuration  
Weight  
X configuration  
42.53 kg (93.89 lb.)  
92.39 kg (203.9 lb.)  
Weight  
XF configuration  
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Specifications  
Environmental Specifications  
Temperature  
Operating Temperature: 10–32°C (50–90°F)  
Optimum Temperature: 16–30°C (61–86°F)  
Storage Temperature: from –20 through 40°C (from –4 through 104°F)  
Relative Humidity  
Minimum–Maximum Humidity Range: 10–90%, less than 90% when in the packaging  
Optimum Humidity: 30–70%  
Operating Humidity: 20–80% Relative Humidity  
Elevation  
For optimum performance, use the printer at elevations below 3100 m (10,170 ft.).  
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Specifications  
Electrical Specifications  
Power Supply Voltage and Frequency  
Power Supply Voltage  
Power Supply Frequency  
110–127 VAC +/-10%, (99–140 VAC)  
50 Hz  
60 Hz  
220–240 VAC +/-10%, (198–264 VAC)  
50 Hz  
60 Hz  
Power Consumption  
Energy Saver Mode (Sleep): Less than 1.5W  
Continuous printing: Less than 900W  
Ready/Standby: Less than 30W  
This printer does not consume electric power when the power switch is turned off even if the printer is  
connected to an AC outlet.  
ENERGY STAR Qualified Product  
This product is ENERGY STAR® qualified under the ENERGY STAR Program  
Requirements for Imaging Equipment.  
The ENERGY STAR and ENERGY STAR mark are registered United States trademarks.  
The ENERGY STAR Imaging Equipment Program is a team effort between United  
States, European Union, and Japanese governments and the office equipment industry  
to promote energy-efficient copiers, printers, fax, multifunction printers, personal  
computers, and monitors. Reducing product energy consumption helps combat smog,  
acid rain, and long-term changes to the climate by decreasing the emissions that result  
from generating electricity.  
ENERGY STAR settings are preset on Xerox® equipment at the factory to switch to Energy Saver Modes  
after 5 minutes from the last copy or print.  
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Specifications  
Performance Specifications  
Printer warm up time:  
Power on: 60 seconds  
From power saver: 15 seconds  
Print Speed  
Maximum print speeds for 1-sided continuous printing are 55 ppm for Letter (8.5 x 11 in.) and 53 ppm  
for A4 (210 x 297 mm).  
Several factors affect print speed:  
2-sided printing: The maximum print speeds for 2-sided continuous printing are 50 ppm for Letter  
(8.5 x 11 in.) and 48 ppm for A4 (210 x 297 mm).  
Print mode: Standard is the fastest print mode. Enhanced is half speed, or slower.  
Paper size: Letter (8.5 x 11 in.) and A4 (210 x 297 mm) sizes share the fastest print speed.  
Paper type: Plain paper prints faster than Cardstock or Heavyweight.  
Paper weight: Lightweight prints faster than heavier paper, such as Cardstock and Labels.  
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Regulatory Information  
B
This appendix includes:  
Basic Regulations...............................................................................................................................................................188  
Copy Regulations ...............................................................................................................................................................193  
Fax Regulations ..................................................................................................................................................................196  
Material Safety Data Sheets.........................................................................................................................................200  
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Regulatory Information  
Basic Regulations  
Xerox has tested this printer to electromagnetic emission and immunity standards. These standards are  
designed to mitigate interference caused or received by this printer in a typical office environment.  
United States FCC Regulations  
This equipment has been tested and found to comply with the limits for a Class A digital device,  
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against  
harmful interference when the equipment is operated in a commercial environment. This equipment  
generates, uses, and can radiate radio frequency energy. If it is not installed and used in accordance  
with these instructions, it may cause harmful interference to radio communications. Operation of this  
equipment in a residential area is likely to cause harmful interference in which case the user will be  
required to correct the interference at his/her own expense.  
If this equipment does cause harmful interference to radio or television reception, which can be  
determined by turning the equipment off and on, the user is encouraged to try to correct the  
interference by one or more of the following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from that to which the receiver is  
connected.  
Consult the dealer or an experienced radio/TV technician for help.  
Changes or modifications to this equipment not approved by Xerox can void the authority of the user to  
operate this equipment.  
Note: To ensure compliance with Part 15 of the FCC rules, use shielded interface cables.  
Canada  
This Class A digital apparatus complies with Canadian ICES-003.  
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.  
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Regulatory Information  
European Union  
The CE mark applied to this product symbolizes a declaration of conformity by Xerox with  
the following applicable Directives of the European Union as of the dates indicated:  
December 12, 2006: Low Voltage Directive 2006/95/EC  
December 15, 2004: Electromagnetic Compatibility Directive 2004/108/EC  
March 9, 1999: Radio & Telecommunications Terminal Equipment Directive 1999/5/EC  
This printer, if used properly in accordance with the instructions, is not dangerous for the consumer or for  
the environment.  
To ensure compliance with European Union regulations, use shielded interface cables.  
A signed copy of the Declaration of Conformity for this printer can be obtained from Xerox.  
European Union Lot 4 Imaging Equipment Agreement Environmental  
Information  
Environmental Information Providing Environmental Solutions and Reducing Cost  
The following information has been developed to assist users and has been issued in relation to the  
European Union (EU) Energy Related Products Directive, specifically the Lot 4 study on Imaging  
Equipment. This requires manufacturers to improve environmental performance of in scope products  
and supports the EU action plan on energy efficiency.  
In scope products are Household and Office equipment that meet the following criteria.  
Standard monochrome format products with a maximum speed less than 66 A4 images per minute  
Standard color format products with a maximum speed less than 51 A4 images per minute  
Introduction  
The following information has been developed to assist users and has been issued in relation to the  
European Union (EU) Energy Related Products Directive, specifically the Lot 4 study on Imaging  
Equipment. This requires manufacturers to improve environmental performance of in scope products  
and supports the EU action plan on energy efficiency.  
In scope products are Household and Office equipment that meet the following criteria.  
Standard monochrome format products with a maximum speed less than 66 A4 images per minute  
Standard color format products with a maximum speed less than 51 A4 images per minute  
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Regulatory Information  
Environmental Benefits of Duplex Printing  
Most Xerox products have duplex printing, also known as 2-sided printing, capability. This enables you to  
print on both sides of the paper automatically, and therefore helps to reduce the use of valuable  
resources by reducing your paper consumption. The Lot 4 Imaging Equipment agreement requires that  
on models greater than or equal to 40 ppm color or greater than or equal to 45 ppm monochrome the  
duplex function has been auto enabled, during the setup and driver installation. Some Xerox models  
below these speed bands may also be enabled with 2-sided printing settings defaulted on at the time of  
install. Continuing to use the duplex function will reduce the environmental impact of your work.  
However, should you require simplex/1-sided printing, you may change the print settings in the print  
driver.  
Paper Types  
This product can be used to print on both recycled and virgin paper, approved to an environmental  
stewardship scheme, which complies with EN12281 or a similar quality standard. Lighter weight paper  
(60 g/m²), which contains less raw material and thus save resources per print, may be used in certain  
applications. We encourage you to check if this is suitable for your printing needs.  
ENERGY STAR  
The ENERGY STAR program is a voluntary scheme to promote the development and purchase of energy  
efficient models, which help to reduce environmental impact. Details on the ENERGY STAR program and  
models qualified to ENERGY STAR can be found at the following website:  
Power Consumption and Activation Time  
The amount of electricity a product consumes depends on the way the device is used. This product is  
designed and configured to enable you to reduce your electricity costs. After the last print, the device  
switches to Ready mode. In this mode, the device can print again immediately. If the product is not used  
for a period of time, the device switches to a Power Saver mode. In these modes, to enable reduced  
product power consumption, only essential functions remain active.  
The product takes slightly longer to produce the first print after it exits Power Saver mode than it takes in  
Ready mode. This delay is the result of the system waking up from Power Saver mode and is typical of  
most imaging products on the market.  
You can set a longer activation time or completely deactivate the Power Saver mode. This device can  
take longer to switch to a lower energy level.  
To learn more about Xerox participation in sustainability initiatives, go to:  
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Regulatory Information  
Environmental Choice Certified to Office Machines CCD-035  
This product is certified to Environmental Choice standard for office machines, meeting  
all requirements for reduced environmental impact. As part of achieving certification,  
Xerox Corporation has proven this product meets the Environmental Choice criteria for  
energy efficiency. Certified copier, printer, multifunctional device, and fax products  
must also meet criteria such as reduced chemical emissions and demonstrate  
compatibility with recycled supplies. Environmental Choice was established in 1988 to  
help consumers find products and services with reduced environmental impacts.  
Environmental Choice is a voluntary, multi-attribute, and lifecycle-based environmental  
certification. This certification indicates that a product has undergone rigorous  
scientific testing, exhaustive auditing, or both, to prove its compliance with stringent,  
third-party, environmental performance standards.  
Germany  
Germany - Blue Angel  
RAL, the German Institute for Quality Assurance and Labeling, has awarded this device  
the Blue Angel Environmental Label. This label distinguishes it as a device that satisfies  
Blue Angel criteria for environmental acceptability in terms of device design,  
manufacture, and operation. For more information, go to: www.blauer-engel.de.  
Blendschutz  
Das Gerät ist nicht für die Benutzung im unmittelbaren Gesichtsfeld am Bildschirmarbeitsplatz  
vorgesehen. Um störende Reflexionen am Bildschirmarbeitsplatz zu vermeiden, darf dieses Produkt nicht  
im unmittelbaren Gesichtsfeld platziert werden.  
Lärmemission  
Maschinenlärminformations-Verordnung 3. GPSGV: Der höchste Schalldruckpegel beträgt 70 dB(A) oder  
weniger gemäß EN ISO 7779.  
Importeur  
Xerox GmbH  
Hellersbergstraße 2-4  
41460 Neuss  
Deutschland  
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Regulatory Information  
Turkey RoHS Regulation  
In compliance with Article 7 (d), we hereby certify “it is in compliance with the EEE regulation.”  
“EEE yönetmeliğine uygundur.”  
Regulatory Information for 2.4 GHz Wireless Network Adapter  
This product contains a 2.4 GHz Wireless LAN radio transmitter module which complies with the  
requirements specified in FCC Part 15, Industry Canada RSS-210 and European Council Directive  
99/5/EC.  
Operation of this device is subject to the following two conditions: (1) this device may not cause harmful  
interference, and (2) this device must accept any interference received, including interference that may  
cause undesired operation.  
Changes or modifications to this device not specifically approved by the Xerox Corporation may void the  
user's authority to operate this equipment.  
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Regulatory Information  
Copy Regulations  
United States  
Congress, by statute, has forbidden the reproduction of the following subjects under certain  
circumstances. Penalties of fine or imprisonment may be imposed on those guilty of making such  
reproductions.  
1. Obligations or Securities of the United States Government, such as:  
Certificates of Indebtedness.  
National Bank Currency.  
Coupons from Bonds.  
Federal Reserve Bank Notes.  
Silver Certificates.  
Gold Certificates.  
United States Bonds.  
Treasury Notes.  
Federal Reserve Notes.  
Fractional Notes.  
Certificates of Deposit.  
Paper Money.  
Bonds and Obligations of certain agencies of the government, such as FHA and so on.  
Bonds. United States Savings Bonds may be photographed only for publicity purposes in  
connection with the campaign for the sale of such bonds.  
Internal Revenue Stamps. If it is necessary to reproduce a legal document on which there is a  
canceled revenue stamp, this may be done provided the reproduction of the document is  
performed for lawful purposes.  
Postage Stamps, canceled or uncanceled. For philatelic purposes, Postage Stamps may be  
photographed, provided the reproduction is in black and white and is less than 75% or more  
than 150% of the linear dimensions of the original.  
Postal Money Orders.  
Bills, Checks, or Drafts of money drawn by or upon authorized officers of the United States.  
Stamps and other representatives of value, of whatever denomination, which have been or  
may be issued under any Act of Congress.  
Adjusted Compensation Certificates for Veterans of the World Wars.  
2. Obligations or Securities of any Foreign Government, Bank, or Corporation.  
3. Copyrighted materials, unless permission of the copyright owner has been obtained or the  
reproduction falls within the “fair use” or library reproduction rights provisions of the copyright law.  
Further information of these provisions may be obtained from the Copyright Office, Library of  
Congress, Washington, D.C. 20559. Ask for Circular R21.  
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Regulatory Information  
4. Certificate of Citizenship or Naturalization. Foreign Naturalization Certificates may be  
photographed.  
5. Passports. Foreign Passports may be photographed.  
6. Immigration papers.  
7. Draft Registration Cards.  
8. Selective Service Induction papers that bear any of the following Registrant’s information:  
Earnings or Income.  
Court Record.  
Physical or mental condition.  
Dependency Status.  
Previous military service.  
Exception: United States military discharge certificates may be photographed.  
9. Badges, Identification Cards, Passes, or Insignia carried by military personnel, or by members of the  
various Federal Departments, such as FBI, Treasure, and so on (unless photograph is ordered by the  
head of such department or bureau).  
Reproducing the following is also prohibited in certain states:  
Automobile Licenses.  
Drivers’ Licenses.  
Automobile Certificates of Title.  
The preceding list is not all inclusive, and no liability is assumed for its completeness or accuracy. In case  
of doubt, consult your attorney.  
For more information about these provisions contact the Copyright Office, Library of Congress,  
Washington, D.C. 20559. Ask for Circular R21.  
Canada  
Parliament, by stature, has forbidden the reproduction of the following subjects under certain  
circumstances. Penalties of fine or imprisonment may be imposed on those guilty of making such  
reproductions.  
Current bank notes or current paper money  
Obligations or securities of a government or bank  
Exchequer bill paper or revenue paper  
The public seal of Canada or of a province, or the seal of a public body or authority in Canada, or of  
a court of law  
Proclamations, orders, regulations, or appointments, or notices thereof (with intent to falsely cause  
same to purport to have been printed by the Queens Printer for Canada, or the equivalent printer  
for a province)  
Marks, brands, seals, wrappers, or designs used by or on behalf of the Government of Canada or of a  
province, the government of a state other than Canada or a department, board, Commission, or  
agency established by the Government of Canada or of a province or of a government of a state  
other than Canada  
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Impressed or adhesive stamps used for the purpose of revenue by the Government of Canada or of  
a province or by the government of a state other than Canada  
Documents, registers, or records kept by public officials charged with the duty of making or issuing  
certified copies thereof, where the copy falsely purports to be a certified copy thereof  
Copyrighted material or trademarks of any manner or kind without the consent of the copyright or  
trademark owner  
This list is provided for your convenience and assistance, but it is not all-inclusive, and no liability is  
assumed for its completeness or accuracy. In case of doubt, consult your solicitor.  
Other Countries  
Copying certain documents may be illegal in your country. Penalties of fine or imprisonment may be  
imposed on those found guilty of making such reproductions.  
Currency notes  
Bank notes and checks  
Bank and government bonds and securities  
Passports and identification cards  
Copyright material or trademarks without the consent of the owner  
Postage stamps and other negotiable instruments  
This list is not inclusive and no liability is assumed for either its completeness or accuracy. In case of  
doubt, contact your legal counsel.  
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Regulatory Information  
Fax Regulations  
United States  
Fax Send Header Requirements  
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or  
other electronic device, including a fax machine, to send any message unless such message clearly  
contains in a margin at the top or bottom of each transmitted page or on the first page of the  
transmission, the date and time it is sent and an identification of the business or other entity, or other  
individual sending the message and the telephone number of the sending machine or such business,  
other entity, or individual. The telephone number provided may not be a 900 number or any other  
number for which charges exceed local or long-distance transmission charges.  
Data Coupler Information  
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the  
Administrative Council for Terminal Attachments (ACTA). On the cover of this equipment is a label that  
contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested,  
this number must be provided to the Telephone Company.  
A plug and jack used to connect this equipment to the premises wiring and telephone network must  
comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant  
telephone cord and modular plug is provided with this product. It connects to a compatible modular jack  
that is also compliant. See installation instructions for details.  
You can safely connect the printer to the following standard modular jack: USOC RJ-11C using the  
compliant telephone line cord (with modular plugs) provided with the installation kit. See installation  
instructions for details.  
The Ringer Equivalence Number (REN) is used to determine the number of devices that can be  
connected to a telephone line. Excessive RENs on a telephone line could result in the devices not ringing  
in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0).  
To be certain of the number of devices that can be connected to a line, as determined by the RENs,  
contact the local Telephone Company. For products approved after July 23, 2001, the REN is part of the  
product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN  
without a decimal point (for example, 03 is a REN of 0.3). For earlier products, the REN is separately  
shown on the label.  
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Regulatory Information  
To order the correct service from the local Telephone Company, you could also have to quote the codes  
in the following list:  
Facility Interface Code (FIC) = 02LS2  
Service Order Code (SOC) = 9.0Y  
CAUTION: Ask your local Telephone Company for the modular jack type installed on your line.  
Connecting this machine to an unauthorized jack can damage telephone company equipment. You,  
not Xerox, assume all responsibility and/or liability for any damage caused by the connection of this  
machine to an unauthorized jack.  
If this Xerox® equipment causes harm to the telephone network, the Telephone Company could  
temporarily discontinue service to the telephone line to which it is connected. If advance notice is not  
practical, the Telephone Company notifies you of the disconnection as soon as possible. If the  
Telephone Company interrupts your service, they can advise you of your right to file a complaint with  
the FCC if you believe that it is necessary.  
The Telephone Company could change its facilities, equipment, operations, or procedures which could  
affect the operation of the equipment. If the Telephone Company changes something that affects the  
operation of the equipment, they should notify you in order for you to make necessary modifications to  
maintain uninterrupted service.  
If you experience trouble with this Xerox® equipment, please contact the appropriate service center for  
repair or warranty information. Contact information is contained in the Machine Status menu on the  
printer and in the back of the Troubleshooting section of the User Guide. If the equipment is causing  
harm to the telephone network, the Telephone Company may request you to disconnect the equipment  
until the problem is resolved.  
Only a Xerox Service Representative or an authorized Xerox Service provider are authorized to make  
repairs to the printer. This applies at any time during or after the service warranty period. If  
unauthorized repair is performed, the remainder of the warranty period is null and void.  
This equipment must not be used on party lines. Connection to party line service is subject to state  
tariffs. Contact the state public utility commission, public service commission, or corporation commission  
for information.  
Your office could have specially wired alarm equipment connected to the telephone line. Make sure that  
the installation of this Xerox® equipment does not disable your alarm equipment.  
If you have questions about what could disable alarm equipment, consult your Telephone Company or a  
qualified installer.  
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Regulatory Information  
Canada  
This product meets the applicable Industry Canada technical specifications.  
A representative designated by the supplier should coordinate repairs to certified equipment. Repairs or  
alterations made by the user to this device, or device malfunctions, could cause the telecommunications  
company to request you to disconnect the equipment.  
For user protection, make sure that the printer is properly grounded. The electrical ground connections of  
the power utility, telephone lines, and internal metallic water pipe systems, if present, must be connected  
together. This precaution could be vital in rural areas.  
WARNING: Do not attempt to make such connections yourself. Contact the appropriate electric  
inspection authority, or electrician, to make the ground connection.  
The REN assigned to each terminal device provides an indication of the maximum number of terminals  
allowed to be connected to a telephone interface. The termination on an interface could consist of any  
combination of devices. The only limitation to the number of devices is the requirement that the sum of  
the RENs of the devices does not exceed 5. For the Canadian REN value, please see the label on the  
equipment.  
European Union  
Radio Equipment and Telecommunications Terminal Equipment Directive  
The Facsimile has been approved in accordance with the Council Decision 1999/5/EC for pan-European  
single terminal connection to the public switched telephone network (PSTN). However, due to differences  
between the individual PSTNs provided in different countries, the approval does not give an  
unconditional assurance of successful operation on every PSTN network terminal point.  
In the event of a problem you should contact your authorized local dealer.  
This product has been tested to and is compliant with ES 203 021-1, -2, -3, a specification for terminal  
equipment for use on analog-switched telephone networks in the European Economic Area. This product  
provides a user-adjustable setting of the country code. The country code should be set prior to  
connecting this product to the network. Refer to the customer documentation for the procedure for  
setting the country code.  
Note: Although this product can use either loop disconnect (pulse) or DTMF (tone) signaling, we  
recommend that you set it to use DTMF signaling for more reliable and faster call setup.  
Modification of this product, connection to external control software, or connection to an external  
control apparatus not authorized by Xerox® will invalidate its certification.  
South Africa  
This modem must be used in conjunction with an approved surge protection device.  
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New Zealand  
1. The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has  
accepted that the item complies with minimum conditions for connection to its network. It indicates  
no endorsement of the product by Telecom, it does not provide any sort of warranty, and it does not  
imply that any Telepermitted product is compatible with all Telecom network services. Above all, it  
provides no assurance that any item will work correctly in all respects with another item of  
Telepermitted equipment of a different make or model.  
The equipment may not be capable of correct operation at the higher data speeds designated.  
33.6 kbps and 56 kbps connections are likely to be restricted to lower bit rates when connected to  
some PSTN implementations. Telecom will accept no responsibility for difficulties that arise in such  
circumstances.  
2. Immediately disconnect this equipment should it become physically damaged, then arrange for its  
disposal or repair.  
3. This modem shall not be used in any manner which could constitute a nuisance to other Telecom  
customers.  
4. This device is equipped with pulse dialing, while the Telecom standard is DTMF tone dialing. There is  
no guarantee that Telecom lines will always continue to support pulse dialing.  
5. Use of pulse dialing, when this equipment is connected to the same line as other equipment, may  
give rise to 'bell tinkle' or noise and cause a false answer condition. If you encounter such problems,  
do not contact the Telecom Faults Service.  
6. DTMF tones dialing is the preferred method because it is faster than pulse (decadic) dialing and is  
readily available on almost all New Zealand telephone exchanges.  
WARNING: No '111' or other calls can be made from this device during a mains power failure.  
7. This equipment may not provide for the effective hand-over of a call to another device connected  
to the same line.  
8. Some parameters required for compliance with Telecom Telepermit requirements are dependent on  
the equipment (computer) associated with this device. The associated equipment shall be set to  
operate within the following limits for compliance with Telecom Specifications:  
For repeat calls to the same number:  
There shall be no more than 10 call attempts to the same number within any 30 minute period  
for any single manual call initiation, and  
The equipment shall go on-hook for a period of not less than 30 seconds between the end of  
one attempt and the beginning of the next attempt.  
For automatic calls to different numbers:  
The equipment shall be set to ensure that automatic calls to different numbers are spaced such that  
there is no less than five seconds between the end of one call attempt and the beginning of  
another.  
9. For correct operation, total of the RNs of all devices connected to a single line at any time should  
not exceed five.  
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Material Safety Data Sheets  
For Material Safety Data information regarding your printer, go to:  
North America: www.xerox.com/msds  
For the Customer Support Center phone numbers, go to www.xerox.com/office/worldcontacts.  
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C
This appendix includes:  
All Countries .........................................................................................................................................................................202  
North America.....................................................................................................................................................................203  
Other Countries...................................................................................................................................................................206  
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Recycling and Disposal  
All Countries  
If you are managing the disposal of your Xerox product, please note that the printer may contain lead,  
mercury, perchlorate, and other materials whose disposal may be regulated due to environmental  
considerations. The presence of these materials is fully consistent with global regulations applicable at  
the time that the product was placed on the market. For recycling and disposal information, contact your  
local authorities. Perchlorate Material: This product may contain one or more Perchlorate-containing  
devices, such as batteries. Special handling may apply, please see  
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North America  
Xerox operates an equipment take-back and reuse/recycle program. Contact your Xerox representative  
(1-800-ASK-XEROX) to determine if this Xerox product is part of the program. For more information  
about Xerox environmental programs, visit www.xerox.com/environment, or for recycling and disposal  
information, contact your local authorities.  
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Recycling and Disposal  
European Union  
Some equipment may be used in both a domestic/household and a professional/business application.  
Domestic/Household Environment  
Application of this symbol on your equipment is confirmation that you  
should not dispose of the equipment in the normal household waste  
stream.  
In accordance with European legislation, end of life electrical and electronic equipment subject to  
disposal must be segregated from household waste.  
Private households within EU member states may return used electrical and electronic equipment to  
designated collection facilities free of charge. Please contact your local disposal authority for  
information.  
In some member states, when you purchase new equipment, your local retailer may be required to take  
back your old equipment free of charge. Please ask your retailer for information.  
Professional/Business Environment  
Application of this symbol on your equipment is confirmation that you  
must dispose of this equipment in compliance with agreed national  
procedures.  
In accordance with European legislation, end of life electrical and electronic equipment subject to  
disposal must be managed within agreed procedures.  
Prior to disposal, please contact your local reseller or Xerox representative for end of life take-back  
information.  
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Collection and Disposal of Equipment and Batteries  
These symbols on the products and/or accompanying documents  
mean that used electrical and electronic products and batteries should  
not be mixed with general household waste.  
For proper treatment, recovery, and recycling of old products and used  
batteries, please take them to applicable collection points, in  
accordance with your national legislation and the Directive  
2002/96/EC and 2006/66/EC.  
By disposing of these products and batteries correctly, you will help to  
save valuable resources and prevent any potential negative effects on  
human health and the environment which could otherwise arise from  
inappropriate waste handling.  
For more information about collection and recycling of old products  
and batteries, please contact your local municipality, your waste  
disposal service or the point of sale where you purchased the items.  
Penalties may be applicable for incorrect disposal of this waste, in  
accordance with national legislation.  
Business Users in the European Union  
If you wish to discard electrical and electronic equipment, please contact your dealer or supplier for  
further information.  
Disposal Outside of the European Union  
These symbols are only valid in the European Union. If you wish to discard these items, please contact  
your local authorities or dealer and ask for the correct method of disposal.  
Battery Symbol Note  
This wheeled bin symbol may be used in combination with a chemical  
symbol. This establishes compliance with the requirements set out by  
the Directive.  
Hg  
Battery Removal  
Batteries should only be replaced by a manufacturer-approved service facility.  
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Other Countries  
Please contact your local waste management authority to request disposal guidance.  
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