Xantrex Technology Network Card SW Communications Adapter User Manual

Owner’s Manual  
SW Communications  
Adapter (SWCA)  
Download from Www.Somanuals.com. All Manuals Search And Download.  
IMPORTANT SAFETY INSTRUCTIONS  
This manual contains important safety instructions that should be followed  
during the installation and maintenance of this product.  
To reduce the risk of electrical shock, and to ensure the safe installation and  
operation of this product, the following safety symbols have been placed throughout  
this manual to indicate dangerous conditions and important safety instructions.  
- A DANGEROUS VOLTAGE OR  
CONDITION EXISTS IN THIS AREA. USE EXTREME  
CAUTION WHEN PERFORMING THESE TASKS.  
- UNE TENSION OU CONDITION  
DANGEREUSE EXISTE DANS CETTE ZONE. FAIRE  
PREUVE D’EXTRÊME PRUDENCE LORS DE LA  
RÉALISATION DE CES TÂCHES.  
- This procedure is critical to the safe  
installation or operation of the unit. Follow these  
instructions closely.  
- Cette procédure est essentielle à  
l’installation ou l’utilisation de l’unité en toute sécurité.  
Suivre ces instructions de près.  
- This statement is important. Follow instructions  
closely.  
- Cette déclaration est importante. Suivre les  
instructions de près.  
All electrical work must be done in accordance with local, national, and/or  
international electrical codes.  
Before installing or using this device, read all instructions and cautionary  
markings located in the manual, and on the inverter, the batteries, and the PV  
array.  
Do not expose this unit to rain, snow or liquids of any type. This product is  
designed only for indoor usage.  
This product contains no user-serviceable parts. Do not attempt to repair this  
unit.  
©2002 Xantrex Technology Inc.  
P/N 973-0022-01-01 Rev A 04/2002  
iii  
Download from Www.Somanuals.com. All Manuals Search And Download.  
IMPORTANT SAFETY INSTRUCTIONS........................................................... iii  
To install the SWCA ........................................................................................... 3  
Connecting the SWCA to a Computer using a Modem ............................ 4  
Requirements ............................................................................................. 4  
Additional Possible Requirements .......................................................... 4  
Connecting Multiple SWCAs to a Single Computer .................................. 4  
Advanced Monitoring Software .................................................................... 5  
Installation Concerns ......................................................................................... 5  
Multiple SWCAs............................................................................................. 5  
Positive Ground or PV Ground Fault Protection Installations .................. 5  
Installing the SWCPS DOS Program ................................................................ 8  
Using the SWCPS DOS Program ..................................................................... 9  
SWCA DOS Display Emulation Software .................................................... 9  
Virtual Control Panel ................................................................................. 9  
Function Keys and Other Displays .............................................................. 10  
The SWCA Programming Menu ............................................................ 10  
The SWCA Programming Menu Function Keys .................................... 11  
LED Control Indicators ........................................................................... 12  
Keyboard Commands .............................................................................. 13  
Starting the Program ................................................................................... 14  
ID Numbers .................................................................................................. 14  
Changing the PC’s COM Port Number ..................................................... 14  
Accessing HELP Information from the SWCPS Program ........................ 15  
Accessing the SETUP MENU from the SWCPS Program ....................... 15  
Switching Between Multiple SWCA Adapters/inverters .......................... 15  
Exiting the SWCPS Program ....................................................................... 15  
Use of the SWCA with Terminal Emulation Programs ................................. 16  
Making a New Connection .......................................................................... 16  
Telephone Number ...................................................................................... 17  
COM Port Values .......................................................................................... 18  
Testing the SWCA ............................................................................................. 19  
©2002 Xantrex Technology Inc.  
iv  
P/N 973-0022-01-01 Rev A 04/2002  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Warranty ............................................................................................................ A-1  
Return Material Authorization Policy ............................................................A-2  
Return Material Procedure ..............................................................................A-2  
Service Information .........................................................................................A-3  
©2002 Xantrex Technology Inc.  
P/N 973-0022-01-01 Rev A 04/2002  
v
Download from Www.Somanuals.com. All Manuals Search And Download.  
Figure 1-1  
Figure 2-1  
Figure 2-2  
Figure 2-2a  
SW Communications Adapter (SWCA) ................................. 1  
SW Inverter/Charger Remote Port Location .......................... 3  
SWCAs in Multiple-Inverter Installations ............................. 6  
Enlargement of Pin Assignments and Color Coding  
on Custom-made Serial Port Adapter ............................... 7  
Figure 2-2b  
Figure 2-2c  
Enlargement of Pin Assignments and Color Coding  
for 25-foot (4-conductor, telephone standard) Cable ..... 7  
Enlargement of Pin Assignments and Color Coding  
on SWCA Adapter ............................................................... 7  
Figure 3-1  
Figure 3-2  
Figure 3-3  
Figure 3-4  
Figure 3-5  
Virtual Display using DOS Emulation Program ................... 9  
SWCA Programming Menu Display .................................... 10  
Making a New Connection ................................................... 16  
Telephone Number Dialog Box ............................................ 17  
Com 1 Properties ................................................................... 18  
©2002 Xantrex Technology Inc.  
vi  
P/N 973-0022-01-01 Rev A 04/2002  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Table 3-1  
Table 3-2  
Table 3-3  
The SWCA Programming Menu ........................................... 11  
LED Control Indicator Definitions ....................................... 12  
Keyboard Commands for using Terminal  
Emulation Programs ......................................................... 14  
Table 4-1  
Troubleshooting the SWCA .................................................. 21  
©2002 Xantrex Technology Inc.  
P/N 973-0022-01-01 Rev A 04/2002  
vii  
Download from Www.Somanuals.com. All Manuals Search And Download.  
©2002 Xantrex Technology Inc.  
viii  
P/N 973-0022-01-01 Rev A 04/2002  
Download from Www.Somanuals.com. All Manuals Search And Download.  
1.0 INTRODUCTION  
The Sine Wave Communications Adapter (SWCA) allows any SW series  
inverter/charger to be connected to a computer serial port or directly to a modem to  
be controlled and monitored over long distances.  
The SWCA package includes the following items:  
SWCA adapter (gray plastic housing with green LED, phone jack and a  
25-pin connector)  
Custom-made Serial Port Adapter (black plastic housing with phone jack and  
9-pin connector)  
25-foot, 4-conductor phone cable (with RJ11 jack tabs on the same side of  
the cable)  
3.5" floppy disk with DOS program SWCPS.EXE (simulates the inverters  
control panel)  
SWCA Owner’s Manual  
Please be sure all of these parts are included before trying to use the SWCA.  
Phone Cable  
SWCA  
Adapter  
Custom-Made  
Serial Port Adapter  
Figure 1-1  
SW Communications Adapter (SWCA)  
©2002 Xantrex Technology Inc.  
P/N 973-0022-01-01 Rev A 04/2002  
1
Download from Www.Somanuals.com. All Manuals Search And Download.  
©2002 Xantrex Technology Inc.  
2
P/N 973-0022-01-01 Rev A 04/2002  
Download from Www.Somanuals.com. All Manuals Search And Download.  
2.0 INSTALLATION  
The SWCA converts the REMOTE port on the SW series inverter/charger into a  
standard RS232 type communications port interface.  
See Figure 2-1 for the location of the REMOTE PORT on the SW inverter/  
charger.  
TO INSTALL THE SWCA  
1. Connect the SWCA adapter to the SW series inverter/charger remote port  
located on the left end of the inverter, near the AC wiring compartment.  
NOTE: There are two ports located on the inverter – one  
is used for the stacking cable and the other is for the  
remote control port. Make sure you connect the SWCA to  
the correct port. If a SW series remote control is being  
used, it will have to be disconnected while the SWCA is  
in use.  
2. Connect the phone cable to the phone jack on the gray SWCA housing and to  
the black serial port adapter.  
3. Plug the serial port adapter into the computer serial port.  
NOTE: On some computers, a DB9-to-DB25 adapter  
may be needed to allow connection.  
Remote  
Port  
Figure 2-1  
SW Inverter/Charger Remote Port Location  
NOTE: The location of the REMOTE PORT may vary  
slightly depending upon the model of SW inverter/charger  
being used. All models should be labeled, however, to  
simplify the identification and location of the port.  
©2002 Xantrex Technology Inc.  
P/N 973-0022-01-01 Rev A 04/2002  
3
Download from Www.Somanuals.com. All Manuals Search And Download.  
2.0 INSTALLATION  
Connecting the SWCA to a Computer using a Modem  
The SWCA can be connected directly to a modem for use in remote sites  
where a computer may not be available.  
Requirements  
To use a modem, the following is required:  
a terminal emulation program,  
See SECTION 3.0 OPERATION, Use of the SWCA with Terminal  
Emulation Programs.  
a modem capable of auto answer and supporting a 9600 baud connection,  
an adapter for the DB9 connection from the phone cable to serial port adapter,  
a
adapter will be required for most applications. Contact the  
modem provider and modem documentation for more information.  
Additional Possible Requirements  
The modem at the inverter location might need to be DC powered if it is  
necessary to connect to the inverter during a fault condition where the inverter has  
shut off its AC output.  
Connecting Multiple SWCAs to a Single Computer  
Up to eight SWCAs can be used with a single computer serial port. The phone  
cable four conductors are simply run in parallel using standard phone cable line  
“splitters”. The splitters must connect the wires of the same color together – do not  
switch the colors around.  
Before connecting multiple adapters to a serial port, connect each adapter  
individually to ensure it operates properly. The adapter ID number must be changed  
by using the DOS program provided on the disk before they are connected to the  
same computer serial port. The ID number can only be changed with a single  
adapter connected to the computer’s serial port.  
©2002 Xantrex Technology Inc.  
4
P/N 973-0022-01-01 Rev A 04/2002  
Download from Www.Somanuals.com. All Manuals Search And Download.  
2.0 INSTALLATION  
Advanced Monitoring Software  
The SWCA was developed to change the SW inverter raw data output to an  
RS232 protocol output. The SWCA code only manipulates the inverter’s display  
or remote (SWRC) keypad strokes. The included DOS software emulates these  
keystrokes.  
There are companies that have used these keystroke’s bits of information  
(coming out of the SWCA) to develop advanced monitoring software. This  
software can provide monitoring and data logging capability. Additional  
NOTE: Xantrex Technology Inc. assumes no  
responsibility for the use or function of these advanced  
monitoring software programs.  
INSTALLATION CONCERNS  
Multiple SWCAs  
If using multiple SWCAs and multiple inverters, the green wire must be  
isolated from each other as shown in Figure 2-2 on page 6.  
NOTE: This could be a red wire - depending on the cable  
installation from the SWCA).  
Positive Ground or PV Ground Fault Protection Installations  
When using the SWCA in inverter installations that have DC ground fault  
protection (PVGFP) or where the inverter is connected in a “positive ground”  
configuration, it is recommended that an opto-isolator be connected somewhere  
between the SWCA and the computer com port. Opto-isolators can be obtained  
©2002 Xantrex Technology Inc.  
P/N 973-0022-01-01 Rev A 04/2002  
5
Download from Www.Somanuals.com. All Manuals Search And Download.  
2.0 INSTALLATION  
Installation Concerns (continued)  
Figure 2-2  
SWCAs in Multiple-Inverter Installations  
©2002 Xantrex Technology Inc.  
6
P/N 973-0022-01-01 Rev A 04/2002  
Download from Www.Somanuals.com. All Manuals Search And Download.  
2.0 INSTALLATION  
6
5
4
3
2
1
BLACK (YELLOW*)  
RED (GREEN*)  
GREEN (RED*)  
YELLOW (BLACK*)  
*Depending on the Cable Installation  
Figure 2-2a  
Enlargement of Pin Assignments and Color Coding  
on Custom-made Serial Port Adapter  
Figure 2-2b  
Enlargement of Pin Assignments and Color Coding  
for 25-foot (4-conductor, telephone standard) Cable  
Figure 2-2c  
Enlargement of Pin Assignments and Color Coding on SWCA Adapter  
©2002 Xantrex Technology Inc.  
P/N 973-0022-01-01 Rev A 04/2002  
7
Download from Www.Somanuals.com. All Manuals Search And Download.  
2.0 INSTALLATION  
INSTALLING THE SWCPS DOS PROGRAM  
A control panel simulation software program included on the floppy disk allows  
an IBM-compatible personal computer to operate as a virtual control panel for up to  
eight SW series inverter/chargers.  
For other computer platforms, See SECTION 3.0 OPERATION, Use of the  
SWCA with Terminal Emulation Programs, on page 9.  
To install the software, insert the floppy disk into your computer floppy drive  
and copy the file  
from the floppy disk provided to the hard disk on the  
computer. Remember the location of this file on the hard disk for later reference.  
Alternately, the program can be run directly from the floppy disk.  
©2002 Xantrex Technology Inc.  
8
P/N 973-0022-01-01 Rev A 04/2002  
Download from Www.Somanuals.com. All Manuals Search And Download.  
3.0 OPERATION  
USING THE SWCPS DOS PROGRAM  
This section describes the operation of the SWCPS DOS program.  
SWCA DOS Display Emulation Software  
Virtual Control Panel  
Figure 3-1  
Virtual Display using DOS emulation program  
The DOS software program allows an IBM compatible personal computer to  
operate as a virtual control panel for up to eight SW series inverter/chargers. As  
shown in Figure 3-1, the function keys on the computer are the key to operating the  
inverter using the software. They act as the up and down arrow keys for each  
different function of the inverter just as the up and down arrow keys do on the  
inverter. The screen graphically displays which keys perform which functions.  
Since the display mimics the inverter, operation is very easy for anyone already  
familiar with the SW series controls.  
NOTE: If the adapter is plugged into the inverter after  
the inverter is already on, the computer “LCD” display  
may be blank until a key is pressed on the computer or  
the inverter itself. The textual LED indicators on the  
computer will work normally. If you are new to the SW  
series inverters, reading the owner’s manual in full will  
ensure getting the most from the system.  
To the right of the “LCD” display is a representation of the inverter’s LED  
(lighted) status indicators. All status functions shown by the inverter’s LED’s are  
displayed on the screen. The only difference is that the computerized display  
does not show the status lights – it shows words that represent each function.  
When an LED status light on each unit is flashing, the word or words on the  
computer version will flash also.  
©2002 Xantrex Technology Inc.  
P/N 973-0022-01-01 Rev A 04/2002  
9
Download from Www.Somanuals.com. All Manuals Search And Download.  
3.0 OPERATION  
Function Keys and Other Displays  
On the virtual control panel simulation, the buttons of the real control panel  
have been replaced with labels shown as F1 through F10. These refer to the function  
keys of the computer keyboard which are located either above or next to the main  
keyboard area. Each function key is associated with a specific inverter operation.  
Pressing the appropriate function key causes the display on both the inverter and the  
PC screen to change accordingly.  
The virtual control panel also shows the LCD display window on the inverter’s  
control panel. This will show the same information that is available at the inverter.  
When no adapter is available, the text “ADAPTER OFFLINE” appears. When an  
SWCA has been successfully connected, the LCD display window of the control panel  
simulator shows what is displayed on the inverter LCD display (e.g., adapter 3).  
To the right of the LCD display area on the control panel simulator is an area  
where the status of the inverter’s LED indicators are displayed. Any active LEDs are  
displayed by the label description of the LEDs function being shown. If the LED is  
flashing on the inverter, then the label description of the LED will also flash on the  
control panel simulator.  
Since the same menu system is used with the control panel simulator as with  
the inverter itself, the operation of the SWCA will be familiar to anyone who has  
programmed a SW series inverter/charger system. The only difference is the use of  
the function keys instead of the buttons.  
The SWCA Programming Menu  
The SWCA Programming Menu provides the means to change the SWCA ID  
number or for changing the adapter’s configuration code. It also provides the  
means for applying a textual identification labels.  
Below the “LCD” display on the computer version, the word “ADAPTER”  
appears. This shows which inverter is being accesssed. To access the different  
inverters, simply enter the ID number of the inverter (1-8) that you want to control  
by using the computer’s numeric keys.  
Figure 3-2  
SWCA Programming Menu Display  
©2002 Xantrex Technology Inc.  
10  
P/N 973-0022-01-01 Rev A 04/2002  
Download from Www.Somanuals.com. All Manuals Search And Download.  
3.0 OPERATION  
The SWCA Programming Menu Function Keys  
Programming features are accessed by pressing  
function keys as described in Table 3-1.  
and by using the  
Key  
F1  
Purpose  
Changes SWCA ID number from the default of 1  
to any number up to 8.  
After changing the ID number, write the adapters  
new ID number on the outside of the adapter's  
gray housing to make later identification of the  
adapter easier.  
Changes the adapter's configuration code. This  
alters the operation of the adapter.  
F2  
Do not change this code from the default  
value of "06" .  
For typing in any text string to allow later  
identification of the adapter.  
F3  
Type in desired information and press <Enter>.  
Leaves the programming menu.  
ECS  
Table 3-1  
The SWCA Programming Menu  
NOTE: If the program does not find an adapter it  
indicates a TIMEOUT ERROR. Check the adapter and  
cable for proper connection and retry the program.  
©2002 Xantrex Technology Inc.  
P/N 973-0022-01-01 Rev A 04/2002  
11  
Download from Www.Somanuals.com. All Manuals Search And Download.  
3.0 OPERATION  
LED Control Indicators  
The codes indicate the status of the inverter’s LEDs. The two letter codes are  
as follows:  
Abbreviation  
Definition  
Inverting  
Line Tie  
AC1 IN  
AC2 IN  
Bulk  
IN  
LT  
A1  
A2  
BK  
FL  
ER  
OC  
Float  
Error  
Over Current  
Table 3-2  
LED Control Indicator Definitions  
If no codes display, it is because there are no LEDs on or the adapter is not  
responding.  
NOTE: If an LED is flashing, it may not appear each time  
you pressed “1” because it was not illuminated when the  
SWCA sent the data to the computer. A flashing o LED  
should be indicated by the LED two letter code being  
repeated on the display.  
©2002 Xantrex Technology Inc.  
12  
P/N 973-0022-01-01 Rev A 04/2002  
Download from Www.Somanuals.com. All Manuals Search And Download.  
3.0 OPERATION  
Keyboard Commands  
The following keystrokes enable navigation through the menus and provide  
the means to change available settings.  
Keystroke  
Function  
Select inverter:  
1 through 8 is the inverter's ID number. 1 is the default.  
1-8  
L
Menu Headings –  
R
U
Menu Headings +  
Menu Itme – (towards top)  
Menu Itme + (towards bottom)  
Set Point – (lower value)  
Set Point + (higher value)  
D
- or _  
+ or =  
I
Inverter On/OFF Menu  
(same as the RED button on the inverter control panel)  
Generator On/OFF Menu  
G
(same as the GREEN button on the inverter control  
panel)  
Setup Menu  
<Ctrl> <S>  
(same as pushing Generator and On/OFF Menu at the  
same time)  
? or /  
V
LED Status  
Version number of SWCA  
Set terminal mode  
T
If you see lots of strange characters display, trying  
pressing "T" for terminal mode.  
Table 3-3  
Keyboard Commands for using Terminal Emulation Programs  
©2002 Xantrex Technology Inc.  
P/N 973-0022-01-01 Rev A 04/2002  
13  
Download from Www.Somanuals.com. All Manuals Search And Download.  
3.0 OPERATION  
Starting the Program  
From Windows:  
1. Open  
or  
.
2. Locate the file  
or  
and double-click it.  
1. Click  
2. Select  
3. Type  
.
.
and press <  
>.  
From DOS (or a DOS prompt within Windows):  
1. Locate the file  
2. Type  
.
and press <  
>.  
When the program starts, a line drawing of the SW series control panel will  
appear on the computer screen. You can resize the MSDOS window for better  
viewing of the control panel if the labeling is not clear.  
ID Numbers  
Once the program has started, it looks for an SWCA programmed with an  
ID number of “1”. This is the default ID number of all adapters. If two adapters  
are connected to a PC with the same ID number, you will not be able to  
communicate with either until the adapters have different ID numbers.  
Refer to Table 3-1 on page 11 for information on accessing the SWCA  
Programming Menu to reprogram the adapters with a different ID number.  
The program also assumes that the SWCA is connected to a serial port with  
a COM number of 1. If you are using a COM port other than one, refer to the  
paragraph in this section titled Changing the PC’s COM Port Number.  
Changing the PC’s COM Port Number  
To change the COM port number that the control panel simulator DOS  
program uses to find the adapter, add the COM port ID number (1-4) after the  
DOS command used to start the SWCPS program as follows:  
C:> SWCPS 2  
This command causes the program to look at the COM 2 port on the PC for  
the SWCA adapters.  
©2002 Xantrex Technology Inc.  
14  
P/N 973-0022-01-01 Rev A 04/2002  
Download from Www.Somanuals.com. All Manuals Search And Download.  
3.0 OPERATION  
Accessing HELP Information from the SWCPS Program  
Help is available while using the SWCPS program by pressing F10 on the  
computer keyboard.  
To leave the help screen, press the  
simulation program.  
key to return to control panel  
Accessing the SETUP MENU from the SWCPS Program  
To access the inverter SETUP MENU, press ALT-F8 together. This feature is  
available for inverters with Rev 4.01 and higher software versions.  
To leave the SETUP MENU, press  
main menu display.  
which returns you to the SET INVERTER  
Switching Between Multiple SWCA Adapters/inverters  
To select another inverter, simply press the number key for the SWCA  
adapter that was programmed in and written on the outside of the adapter as  
previously discussed. Use numbers from 1 to 8.  
Exiting the SWCPS Program  
To exit the SWCPS program, press ALT-X. You can also use the ESC key to  
quit as well.  
©2002 Xantrex Technology Inc.  
P/N 973-0022-01-01 Rev A 04/2002  
15  
Download from Www.Somanuals.com. All Manuals Search And Download.  
3.0 OPERATION  
USE OF THE SWCA WITH TERMINAL EMULATION PROGRAMS  
Modem connection requires the use of a terminal emulation program as  
described in the following sections. A modem is required at both the inverters  
and at the computer, with a phone line available to make the connection.  
The SW Communications Adapter (SWCA) supports use with “terminal  
emulation” programs. Any computer that has available serial communications port  
and terminal emulation software can communicate with the SW series inverter  
using a cable and modem connection.  
Making a New Connection  
1. Start the terminal emulation software of your choice.  
2. Enter “SWCA” in the Name location.  
3. Select the desired icon.  
4. Click “OK”.  
Figure 3-3  
Making a New Connection  
©2002 Xantrex Technology Inc.  
16  
P/N 973-0022-01-01 Rev A 04/2002  
Download from Www.Somanuals.com. All Manuals Search And Download.  
3.0 OPERATION  
Use of the SWCA with Terminal Emulation Programs (continued)  
Establishing the Connection  
1. Enter Country code: (e.g., United States of America (1))  
2. Enter Area code: (e.g., 360)  
3. Enter Phone Number: (e.g., 435-8826)  
4. For connections to the SWCA with a cable, select “Direct to COM1”.  
(If you are using a port other than COM1, choose the com port you are  
using.)  
5. For connections to the SWCA with a modem, select “xxx Bps Data Fax  
Modem” (where “xxx” is the transmission speed of the modem being used.  
6. Click OK.  
Figure 3-4  
Telephone Number Dialog Box  
©2002 Xantrex Technology Inc.  
P/N 973-0022-01-01 Rev A 04/2002  
17  
Download from Www.Somanuals.com. All Manuals Search And Download.  
3.0 OPERATION  
COM Port Values  
You need to enter the following values for the COM port as shown in  
Figure 3-5.  
NOTE: These are the only acceptable values  
Figure 3-5  
COM1 Properties  
Click OK and a blank window opens.  
©2002 Xantrex Technology Inc.  
18  
P/N 973-0022-01-01 Rev A 04/2002  
Download from Www.Somanuals.com. All Manuals Search And Download.  
3.0 OPERATION  
TESTING THE SWCA  
In order to test the SWCA, it must be plugged it into an inverter that is  
powered up on batteries or a suitable power supply. Press the number “1”. If  
everything is correct, the inverter should reply with a “UNIT1” and possibly some  
two character codes.  
©2002 Xantrex Technology Inc.  
P/N 973-0022-01-01 Rev A 04/2002  
19  
Download from Www.Somanuals.com. All Manuals Search And Download.  
3.0 OPERATION  
©2002 Xantrex Technology Inc.  
20  
P/N 973-0022-01-01 Rev A 04/2002  
Download from Www.Somanuals.com. All Manuals Search And Download.  
4.0 TROUBLESHOOTING  
Symptom  
Recommendation  
1. Check the ID number of the adapter you are trying to  
access. Ensure it is correct. This will display when there  
is no adapter with the ID number you are entering.  
2. Check the connection from the adapter to the remote  
port.  
Display reads:  
ADAPTER OFFLINE  
3. Check the connection from the COM Port to the  
remote port.  
This is displayed when  
running the DOS display  
emulation program when  
there is no adapter  
response.  
4. Check the LED on the SWCA Adapter.  
a. If it illuminates when connected to the inverter's  
remote port, then the adapter is recognized.  
b. If it does not illuminate when connected to the  
inverter's remote port, then the adapter is  
malfunctioning and needs to be replaced.  
Data (via modem) is not Ensure the BAUD rate for the modem and the dial-up  
recognizable.  
program is fixed at 9600.  
Run the DOS emulation program to determine if the  
Modem is not connecting adapter is functioning and all connections to the adapter  
are correct.  
Table 4-1  
Troubleshooting the SWCA  
©2002 Xantrex Technology Inc.  
P/N 973-0022-01-01 Rev A 04/2002  
21  
Download from Www.Somanuals.com. All Manuals Search And Download.  
4.0 TROUBLESHOOTING  
©2002 Xantrex Technology Inc.  
22  
P/N 973-0022-01-01 Rev A 04/2002  
Download from Www.Somanuals.com. All Manuals Search And Download.  
APPENDIX A – PRODUCT AND SYSTEM INFORMATION  
WARRANTY  
Xantrex Technology Inc., warrants its power products against defects in  
materials and workmanship for a period of two (2) years from the date of purchase,  
established by proof of purchase or formal warranty registration, and extends this  
warranty to all purchasers or owners of the product during the warranty period.  
Xantrex does not warrant its products from any and all defects:  
Ÿ
Ÿ
arising out of material or workmanship not provided by Xantrex or its  
Authorized Service Centers;  
when the product is installed or exposed to an unsuitable environment as  
evidenced by generalized corrosion or biological infestation;  
resulting from abnormal use of the product, alteration, or use in violation of  
the instructions;  
in components, parts, or products expressly warranted by another manufac-  
turer.  
Xantrex Technology Inc., agrees to supply all parts and labor to repair or replace  
defects covered by this warranty with parts or products of original or improved  
design, at the company's option. Xantrex Technology Inc., also reserves the right to  
improve the design of its products without obligation to modify or upgrade those  
previously manufactured. Defective products must be returned to Xantrex  
Technology Inc., or its Authorized Service Center in the original packaging or  
equivalent. The cost of transportation and insurance on items returned for service is  
the responsibility of the customer. Return transportation (UPS Ground or  
equivalent) as well as insurance on all repaired items is paid by Xantrex Technology  
Inc.  
All remedies and the measure of damages are limited to the above. Xantrex  
Technology Inc., shall in no event be liable for consequential, incidental, contingent,  
or special damages, even if Xantrex Technology Inc., has been advised of the  
possibility of such damages. Any and all other warranties, expressed or implied,  
arising by law, course of dealing, course of performance, usage of trade or otherwise,  
including, but not limited to, implied warranties of merchantability and fitness for a  
particular purpose, are limited in duration for a period of two (2) years from the  
original date of purchase.  
Some states or countries do not allow limitations on the term of an implied  
warranty, or the exclusion or limitation of incidental or consequential damage, which  
means the limitations and exclusions of this warranty may not apply to you. Even  
though this warranty gives you specific legal rights, you may also have other rights  
which vary from state to state.  
©2002 Xantrex Technology Inc.  
P/N 973-0022-01-01 Rev A 04/2002  
A-1  
Download from Www.Somanuals.com. All Manuals Search And Download.  
APPENDIX A – PRODUCT & SYSTEM INFORMATION  
RETURN MATERIAL AUTHORIZATION POLICY  
You must obtain a Return Material Authorization (RMA) number from Xantrex  
before returning a product directly to Xantrex. Products returned without an RMA  
number or shipped collect will be refused. When you contact Xantrex to obtain  
servcie, be prepared to supply the serial number of your product and its date of  
purchase as well as information about the installation and use of the unit. Record  
this information in “Information About Your System” on page A-3 of this guide.  
RETURN MATERIAL PROCEDURE  
If you are returning a product, follow this procedure:  
1. Obtain an RMA number and a shipping address from Xantrex.  
2. Package the unit safely, preferably using the original box and packing  
materials. Include the following:  
• The RMA number  
• A copy of your dated proof of purchase  
• A return address where the repaired unit can be shipped  
• A contact telephone number  
• A brief description of the problem  
3. Ship the unit freight prepaid to the address provided in step 1.  
©2002 Xantrex Technology Inc.  
A-2  
P/N 973-0022-01-01 Rev A 04/2002  
Download from Www.Somanuals.com. All Manuals Search And Download.  
APPENDIX A – PRODUCT & SYSTEM INFORMATION  
SERVICE INFORMATION  
Xantrex Technology Inc. takes great pride in its products and makes every effort  
to ensure your unit fully meets your independent powering needs.  
If your product needs repair, contact our Customer Service department at:  
(360) 435-8826 to obtain an RMA# and shipping information; or, fax this page with  
the following information to: (360) 474-0616.  
Please provide:  
Part Number: _______________________________________  
Purchase Date: _____________________________________  
Problem:___________________________________________  
Include a telephone number where you can be reached during business hours  
and a complete return shipping address (P.O. Box numbers are not acceptable).  
Name: _______________________________________________  
Address: _____________________________________________  
City: ________________________________________________  
State / Province: _______________________________________  
Zip / Postal Code: _____________________________________  
Country: _____________________________________________  
Phone: (____) _________________________________________  
FAX: (____) __________________________________________  
E-mail Address: _______________________________________  
©2002 Xantrex Technology Inc.  
P/N 973-0022-01-01 Rev A 04/2002  
A-3  
Download from Www.Somanuals.com. All Manuals Search And Download.  
APPENDIX A – PRODUCT & SYSTEM INFORMATION  
Notes:  
©2002 Xantrex Technology Inc.  
A-4  
P/N 973-0022-01-01 Rev A 04/2002  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
1 360 435 8826  
1 360 435 2229  
P/N 973-0022-01-01 Rev A Printed in USA  
Download from Www.Somanuals.com. All Manuals Search And Download.  

Westinghouse Flat Panel Television LD 265 User Manual
Westinghouse Flat Panel Television WD24FC1360 User Manual
Whirlpool Refrigerator W8TYNWFW User Manual
Whistler Radar Detector 1700 Series User Manual
Whynter Air Conditioner ARC 14SH User Manual
Williams Furnace 2509621 User Manual
Woodstock Planer W1679 User Manual
Worksaver Compact Loader PF 448 User Manual
Xpelair Ventilation Hood 91189AW User Manual
Zanussi Cooktop ZGL 62 ITX User Manual