Xantrex Technology Marine Battery 813 1000 UL User Manual

TM  
TM  
Owners Guide  
XPower 1000 Inverter  
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About Xantrex  
Date and Revision  
February 2010 Rev B  
world leader in the development, manufacturing and marketing of advanced power  
electronic products and systems for the renewable and mobile power markets. The  
company's products convert and control raw electrical power from any central,  
distributed, renewable, or backup power source into high-quality power required by  
electronic equipment and the electricity grid. Xantrex is headquartered in Vancouver,  
Canada, with facilities in the United States, Germany, Spain, India, and a joint  
venture in China.  
Document Part Number  
975-0557-01-01  
Product Number  
813-1000-UL  
Trademarks  
Contact Information  
Xantrex, XPower, and Smart Choice for Power are trademarks of Schneider  
Electric International Services sprl, registered in the U.S. and other countries. Other  
trademarks, registered trademarks, and product names are the property of their  
respective owners and are used herein for identification purposes only.  
Telephone:  
1 800 670 0707 (toll free North America)  
1 408 987 6030 (direct)  
Fax:  
1 800 994 7828 (toll free North America)  
Email:  
Web:  
Notice of Copyright  
XPower Inverter 1000 Owner’s Guide © February 2010 Xantrex Technology Inc.  
All rights reserved. No part of this document may be reproduced in any form or  
disclosed to third parties without the express written consent of: Xantrex Technology  
Inc., 161-G South Vasco Road, Livermore, California, USA 94551. Xantrex  
Technology Inc. reserves the right to revise this document and to periodically make  
changes to the content hereof without obligation or organization of such revisions or  
changes unless required to do so by prior arrangement.  
Exclusion for Documentation  
UNLESS SPECIFICALLY AGREED TO IN WRITING, XANTREX TECHNOLOGY INC. (“XANTREX”)  
(A) MAKES NO WARRANTY AS TO THE ACCURACY, SUFFICIENCY OR SUITABILITY OF ANY  
TECHNICAL OR OTHER INFORMATION PROVIDED IN ITS MANUALS OR OTHER DOCUMENTATION;  
(B) ASSUMES NO RESPONSIBILITY OR LIABILITY FOR LOSSES, DAMAGES, COSTS OR EXPENSES,  
WHETHER SPECIAL, DIRECT, INDIRECT, CONSEQUENTIAL OR INCIDENTAL, WHICH MIGHT ARISE  
OUT OF THE USE OF SUCH INFORMATION. THE USE OF ANY SUCH INFORMATION WILL BE ENTIRELY  
AT THE USERS RISK; AND  
(C) REMINDS YOU THAT IF THIS MANUAL IS IN ANY LANGUAGE OTHER THAN ENGLISH,  
ALTHOUGH STEPS HAVE BEEN TAKEN TO MAINTAIN THE ACCURACY OF THE TRANSLATION, THE  
ACCURACY CANNOT BE GUARANTEED. APPROVED XANTREX CONTENT IS CONTAINED WITH THE  
ENGLISH LANGUAGE VERSION WHICH IS POSTED AT WWW.XANTREX.COM.  
975-0557-01-01  
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About This Guide  
Purpose  
The purpose of this Owner’s Guide is to provide explanations and  
procedures for installing, operating, troubleshooting, and maintaining the  
XPower Inverter 1000.  
STATEMENT OF HAZARD  
Contains statements of avoidance or strict compliance.  
Scope  
Failure to follow these instructions can result in death or serious  
injury.  
The Guide provides safety and operating guidelines as well as information  
on installing and configuring the inverter. It also provides information about  
troubleshooting the unit. It does not provide details about particular brands  
of batteries. You need to consult individual battery manufacturers for this  
information.  
STATEMENT OF HAZARD  
Contains statements of avoidance or strict compliance.  
Audience  
The Guide is intended for users and operators of the XPower Inverter 1000.  
Failure to follow these instructions can result in minor or moderate  
injury.  
Conventions Used  
The following conventions are used in this guide.  
STATEMENT OF HAZARD  
Contains statements of avoidance or strict compliance.  
STATEMENT OF HAZARD  
Contains statements of avoidance or strict compliance.  
Failure to follow these instructions can damage the unit and/or  
damage other equipment.  
Failure to follow these instructions will result in death or serious  
injury.  
IMPORTANT: These notes describe things which are important for you to  
know, however, they are not as serious as a caution or warning.  
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Related Information  
You can find more information about Xantrex Technology Inc. as well as  
its products and services at www.xantrex.com.  
975-0557-01-01  
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Important Safety Instructions  
IMPORTANT: READ AND SAVE THIS OWNERS GUIDE FOR FUTURE  
REFERENCE.  
ELECTRICAL SHOCK HAZARD  
Do not expose the inverter to rain, snow, spray, or bilge water. This  
This chapter contains important safety and installation instructions for the  
XPower Inverter 1000. Each time, before using the XPower Inverter 1000,  
READ ALL instructions and cautionary markings on or provided with the  
inverter and all appropriate sections of this guide.  
inverter is designed for indoor use only.  
Do not operate the inverter if it has received a sharp blow, been  
dropped, has cracks or openings in the enclosure including if the fuse  
cover has been lost, damaged, or will not close, or otherwise damaged  
in any other way.  
NOTE: The XPower Inverter 1000 contains no user-serviceable parts. See  
Do not disassemble the inverter. Internal capacitors remain charged  
after all power is disconnected.  
Disconnect both AC and DC power from the inverter before  
attempting any maintenance or cleaning or working on any circuits  
connected to the inverter. See note below.  
Do not operate the inverter with damaged or substandard wiring.  
Make sure that all wiring is in good condition and is not undersized.  
Failure to follow these instructions will result in death or serious  
injury.  
NOTE: Turning off the inverter using the on/off switch on the front panel  
will not reduce an electrical shock hazard.  
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NOTES:  
1. Follow these instructions and those published by the battery  
manufacturer and the manufacturer of any equipment you intend to use  
in the vicinity of the battery. Review cautionary markings on these  
products and on the engine.  
FIRE AND BURN HAZARD  
Do not cover or obstruct the air intake vent openings and/or install in  
a zero-clearance compartment.  
Do not use transformerless battery chargers in conjunction with the  
inverter due to overheating.  
2. This inverter contains components which tend to produce arcs or  
sparks.  
Failure to follow these instructions will result in death or serious  
injury.  
3. Locations include any space containing gasoline-powered machinery,  
fuel tanks, as well as joints, fittings, or other connections between  
components of the fuel system.  
EXPLOSION HAZARD  
Charge only properly rated (such as 12 V) lead-acid (GEL, AGM,  
Flooded, or lead-calcium) rechargeable batteries because other  
battery types may explode and burst.  
Do not work in the vicinity of lead-acid batteries. Batteries generate  
explosive gases during normal operation. See note #1.  
Do not install and/or operate in compartments containing flammable  
materials or in locations that require ignition-protected equipment.  
See notes #2 and #3.  
Failure to follow these instructions will result in death or serious  
injury.  
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Precautions When Working With Batteries  
5. Use extra caution to reduce the risk or dropping a metal tool on the  
battery. It could spark or short circuit the battery or other electrical  
parts and could cause an explosion.  
BURN FROM HIGH SHORT-CIRCUIT CURRENT, FIRE AND EXPLO-  
SION FROM VENTED GASES HAZARDS  
6. Batteries can produce a short circuit current high enough to weld a ring  
or metal bracelet or the like to the battery terminal, causing a severe  
burn.  
Always wear proper, non-absorbent gloves, complete eye protection,  
and clothing protection. Avoid touching your eyes and wiping your  
forehead while working near batteries. See note #4.  
7. When removing a battery, always remove the negative terminal from  
the battery first for systems with grounded negative. If it is grounded  
positive, remove the positive terminal first. Make sure all loads  
connected to the battery and all accessories are off so you don’t cause  
an arc.  
Remove all personal metal items, like rings, bracelets, and watches  
when working with batteries. See notes #5 and #6 below.  
Never smoke or allow a spark or flame near the engine or batteries.  
Never charge a frozen battery.  
Failure to follow these instructions can result in death or serious  
injury.  
NOTES:  
1. Locate the XPower Inverter 1000 unit away from batteries in a well  
ventilated compartment.  
2. Always have someone within range of your voice or close enough to  
come to your aid when you work near a lead-acid battery.  
3. Always have plenty of fresh water and soap nearby in case battery acid  
contacts skin, clothing, or eyes.  
4. If battery acid contacts skin or clothing, wash immediately with soap  
and water. If acid enters your eye, immediately flood it with running  
cold water for at least twenty minutes and get medical attention  
immediately.  
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Precautions When Placing the Inverter  
Regulatory  
The XPower Inverter 1000 is certified to UL458 standard. For more  
The XPower Inverter 1000 is intended to be used for residential or  
commercial applications. It is not intended for other applications as it may  
not comply with the additional safety code requirements needed for those  
other applications. See “Limitations On Use” below.  
RISK OF DAMAGE TO THE inverter  
Never allow battery acid to drip on the inverter when reading gravity,  
or filling battery.  
Never place the XPower Inverter 1000 unit directly above batteries;  
gases from a battery will corrode and damage the inverter.  
Do not place a battery on top of the inverter.  
Failure to follow these instructions can damage the unit and/or  
damage other equipment.  
LIMITATIONS ON USE  
Do not use in connection with life support systems or other medical  
equipment or devices.  
Do not use in ambulances or other life-saving emergency vehicles.  
Failure to follow these instructions can result in death or serious  
injury.  
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Contents  
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv  
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1  
Quality Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1  
Ease of Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1  
Comprehensive Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1  
inverter Materials List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2  
Inverter Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3  
AC Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3  
DC Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4  
Inverter Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5  
Installation Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5  
Prepare for Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5  
Typical Power System Design . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6  
Battery Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6  
Charging System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6  
Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7  
Cables for DC Input and Ground . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7  
Fuses (or Circuit Breakers) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7  
Install the Inverter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8  
Overview of Installation Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8  
Mount the Inverter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8  
Connect the Chassis Ground . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8  
Connect the DC Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9  
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Inverter Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11  
Turning the Inverter On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11  
Testing the GFCI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12  
Operating Several Loads at Once . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12  
Operating Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12  
Inverter Loads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13  
High Surge Loads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13  
Trouble Loads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13  
Connecting Appliances to the Inverter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13  
Routine Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13  
Maintaining the inverter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13  
Recharging batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14  
Testing the GFCI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14  
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15  
Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15  
Buzz in Audio Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15  
Television Reception . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15  
Troubleshooting Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16  
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19  
Warranty and Return Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20  
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Introduction  
The XPower Inverter 1000 has been designed to give you quality power,  
ease of use, and reliability.  
Ease of Use  
Superior features and rugged durability have been combined with ease of  
use:  
Please take a few moments to read this chapter to familiarize yourself with  
the main performance features and protection features.  
The unit is compact, light weight, and easy to install.  
Loads can be powered directly from the GFCI-protected AC outlets.  
Quality Power  
The XPower Inverter 1000 is a quality inverter designed for recreational  
vehicle (RV) and truck applications.  
Comprehensive Protection  
The inverter provides up to 1000 watts of continuous power. It is  
designed to handle loads such as 600 watt microwaves, TVs, VCRs,  
and midsized power tools.  
The XPower Inverter 1000 is equipped with numerous protection features  
to guarantee safe and trouble-free operation:  
Low battery alarm Alerts you if the battery has become discharged to  
The inverter’s high surge capability lets you handle many hard-to-start  
loads, including large TVs, refrigerators, and small freezers.  
11.0 V or lower.  
Low battery voltage shutdown Shuts the inverter down automatically if  
the battery voltage drops below 10.5 volts. This feature protects the battery  
from being completely discharged.  
The unit’s low standby battery demand means you don’t have to worry  
about excessive drain on your battery if you leave the inverter on for a  
few days. When the inverter is on but no power is being supplied to a  
load, the inverter draws less than 300 mA from the battery.  
High battery voltage shutdown Shuts the inverter down automatically if  
the input voltage rises to 15 volts or more.  
The cooling fan in the inverter is thermally activated and comes on  
when the inverter becomes warm. The fan turns off automatically after  
the inverter has cooled.  
Overload shutdown Shuts the inverter down automatically if a short  
circuit is detected in the circuitry connected to the inverter’s output, or if  
the loads connected to the inverter exceed the inverter’s operating limits.  
Over temperature shutdown Shuts the inverter down automatically if  
its internal temperature rises above an unacceptable level.  
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Introduction  
Inverter Materials List  
The inverter ships with the following items:  
one XPower Inverter 1000 unit,  
owner’s guide,  
integrated GFCI-protected AC outlets,  
two sets of locks and washers for DC cables, and  
one ON/OFF remote switch with communications cable.  
Owner’s Guide  
Inverter  
with GFCI-protected outlets  
NOTE: If any of the items are missing, contact Xantrex or any authorized  
Xantrex dealer for replacement. See “Contact Information” on page i.  
IMPORTANT: Keep the carton and packing material in case you need to  
return the inverter for servicing.  
ON/OFF remote switch with  
communications cable  
locks and washers  
Figure 1 Materials List  
2
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Inverter Features  
This section describes the different parts of the inverter.  
AC Panel  
Item  
Description  
1
GFCI-protected AC outlets are used to power loads up  
to a combined 1000 watts continuous.  
4
5
1a  
1b  
GFCI Reset button is used to recover from a ground trip.  
GFCI Test button is used to manually trip the GFCI  
device and cut power from the AC outlets.  
2
ON/OFF Switch turns the inverter’s control circuit on and  
off. This switch is not a power disconnect switch.  
Disconnect AC and DC power before working on any  
circuits connected to the inverter.  
3
4
5
Remote Connector Port is used for connecting the  
remote ON/OFF switch.  
Fault light (red) indicates that the inverter has shut down  
due to inverter overload or over-temperature.  
Power light (green) indicates the inverter is operating.  
2
1
1a  
1b  
3
Figure 2 AC Panel  
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Inverter Features  
DC Panel  
Item  
Description  
1
Negative DC Input Terminal always connects to the  
negative terminal of the battery via a negative DC input  
cable (black battery cable). The negative DC input  
terminal is colored black.  
1
2
2
3
4
Positive DC Input Terminal always connects to the  
positive terminal of the battery via a positive DC input  
cable (red battery cable). The positive DC input terminal  
is colored red.  
Ventilation Opening must not be obstructed for the  
proper operation of the inverter. When the inverter is  
mounted, the ventilation opening on the DC panel must  
not point up or down.  
Chassis Ground Screw connects to vehicle chassis, DC  
grounding bus or to engine’s negative bus.  
3
4
Figure 3 DC Panel  
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Inverter Installation  
This section describes general installation instructions for the XPower  
Inverter 1000.  
Prepare for Installation  
Design your power system.  
IMPORTANT: Use a qualified installer if you do not possess the knowledge  
and skill necessary to follow these general instructions. In addition, a  
qualified installer such as a licensed electrician, knows all national and  
local electrical codes and specific installation codes that may apply to your  
power system design.  
Calculate your battery requirements.  
Choose an effective charging system.  
Choose an appropriate location.  
Purchase cables for DC input and ground.  
Select the correct fuses (or circuit breakers).  
Installation Code  
In residential applications, electrical codes do not allow permanent  
connection of AC distribution wiring to the inverter’s GFCI-protected AC  
output receptacles. The receptacles are intended for temporary (as-needed)  
connection of cord connected loads only.  
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Inverter Installation  
Battery Requirements  
Typical Power System Design  
Battery type and battery size strongly affect the performance of the XPower  
Inverter 1000. Therefore, you need to identify the type of loads your  
inverter will be powering and how much you will be using them between  
charges. Once you know how much power you will be using, you can  
determine how much battery capacity you need. Xantrex recommends that  
you purchase as much battery capacity as possible.  
Determine how you are going to use your inverter then design a power  
system that will give you maximum performance. The configuration shown  
below is a typical power system design applied in installing the inverter in  
recreational vehicles.  
IMPORTANT: Connect the inverter to a 12-volt battery or 12-volt battery  
bank system. The inverter will not work on 6-volt battery systems and will  
be damaged when connected to a higher-than-12-volt battery system such  
as a 24-volt battery system in some trucks or recreational vehicles.  
Charging System  
The charging system must be appropriate for your particular installation. A  
well-designed charging system will ensure that power is available when you  
need it and that your batteries remain in top condition. Inadequate charging  
will degrade system performance and the wrong type of charger will reduce  
battery life.  
12V  
12V  
our different battery chargers.  
Figure 4 Typical Power System Design  
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Inverter Installation  
Location  
Cables for DC Input and Ground  
The XPower Inverter 1000 must only be installed in a location that is:  
To operate safely and effectively, use low-resistance wiring between the  
battery and the inverter because the inverter receives high-current input  
from a low-voltage battery.  
:
Dry  
The inverter must be installed in a dry location not subject  
to moisture especially rain, spray, or splashing bilge water.  
The inverter should not be exposed to metal filings or any  
other form of contamination.  
Run a chassis ground cable from the grounding point to the chassis ground  
screw on the inverter’s DC panel.  
Cool  
When purchasing cables for DC input and ground:  
Ventilated  
Safe  
The ambient air temperature should be between  
0 – 40 °C (32 – 104 °F) for best performance.  
Ventilation openings on the inverter must not be  
obstructed. If the inverter is mounted in a tight fitting  
compartment, the compartment must be ventilated with  
cut-outs to prevent the inverter from overheating.  
The inverter is not ignition-protected equipment, so it  
cannot be installed in areas containing gasoline tanks or  
fittings which require ignition-protected equipment.  
Xantrex recommends that it is safest not to install any kind  
of electrical equipment including the inverter in these  
areas.  
Use a minimum No. 2 AWG for the DC input cable with a  
Maximum cable length of 1.5 meters (5 feet), measured one-way from  
battery terminal to inverter terminal.  
Use a matching cable size for ground cable. Terminate one end with an  
appropriately-sized ring connector.  
Use stranded copper wires, avoiding aluminum wires due to their  
higher-resistance rating.  
Close to  
battery  
Have your DC input cables crimped and terminated with  
appropriately-sized ring connectors at the store of purchase.  
Fuses (or Circuit Breakers)  
Protected  
The inverter should be installed as close as possible to the  
Install only a DC-rated fuse (or a DC-rated circuit breaker) on the positive  
cable line as shown on Figure 4. When purchasing fuses (or circuit  
breakers), follow these recommendations.  
from battery batteries, but not in the same compartment to prevent  
gases  
corrosion. Avoid excessive cable lengths and use the  
recommended wire sizes. Xantrex recommends installing  
with cables sized to achieve less than 3% voltage drop on  
battery cables under full load. This will maximize the  
performance of the inverter.  
Select a fuse (or circuit breaker) with a maximum rating of 150 Adc.  
Determine the short-circuit current rating of the battery and  
Choose a battery fuse that can withstand the short-circuit current that  
may be generated by the battery.  
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Inverter Installation  
Connect the Chassis Ground  
Install the Inverter  
1. Make sure the inverter’s ON/OFF switch is in the Off position.  
Review and follow the safety guidelines in “Important Safety Instructions”  
on page iv before proceeding with installation.  
2. Locate the screw terminal labelled CHASSIS GND on the DC panel  
and remove the chassis ground screw and star washer.  
3. Attach the ground cable’s ring connector to the screw terminal on the  
inverter and secure with the star washer and chassis ground screw.  
Overview of Installation Steps  
4. Attach the other end of the ground cable to the vehicle chassis via a  
grounding point on the vehicle.  
Mount the inverter.  
Connect the chassis ground.  
Connect the DC cables.  
Mount the Inverter  
ELECTRICAL SHOCK HAZARD  
Never operate the inverter without properly connecting the chassis  
ground to the vehicle chassis.  
1. Make sure the inverter’s ON/OFF switch is in the Off position.  
2. Select an appropriate mounting location and orientation. The inverter  
must be oriented in one of the following ways:  
Failure to follow these instructions will result in death or serious  
injury.  
Horizontally on a vertical surface. (The ventilation opening on  
the DC end must not point up or down.)  
On or under a horizontal surface.  
3. Hold the inverter against the mounting surface, mark the positions of  
the mounting screws, and then remove the inverter.  
4. Pilot drill the four mounting holes.  
5. Fasten the inverter to the mounting surface using corrosion-resistant  
fasteners sized #10 or larger.  
IMPORTANT: Do not mount the inverter under the engine hood of a  
vehicle.  
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Inverter Installation  
Connect the DC Cables  
DAMAGE FROM A REVERSE POLARITY CONNECTION  
DC power connections to the inverter must be positive to positive and  
negative to negative.  
IMPORTANT: Before proceeding, make sure that your DC input cables are  
properly terminated with ring connectors appropriate for the size of the  
cable you are using. Have your cables terminated at the store of purchase.  
A reverse polarity connection (connecting positive to negative) will blow  
an internal fuse inside the inverter and can cause permanent damage to  
the inverter. This internal fuse is not user-replaceable.  
1. Make sure the inverter’s ON/OFF switch is in the Off position.  
2. Working on the inverter’s positive DC input terminal first, attach one  
end of the positive DC input cable to the positive DC input terminal on  
the inverter.  
Damage caused by a reverse polarity connection is not covered by the  
warranty.  
Failure to follow these instructions can damage the unit and/or  
damage other equipment.  
IMPORTANT: Do not over tighten the nut on the inverter terminal. Damage  
to the inverter terminal may result. However, loose connections can cause  
excessive voltage drop and may cause overheated wires and melted  
insulation. A torque of 6.3–6.6 foot pounds (8.5–9.0 Nm) is sufficient.  
Use the above guidelines when tightening the nuts on both the inverter and  
battery terminals.  
EXPLOSION AND/OR FIRE HAZARD  
Thoroughly ventilate the battery compartment before proceeding to  
connect the negative DC input cable to the battery. It is always possible  
that flammable fumes are present, so exercise extreme caution.  
3. Attach a fuse holder (with an installed fuse) to the other end of the  
positive battery cable.  
Failure to follow these instructions will result in death or serious  
injury.  
Alternatively, if you are using a circuit breaker, install the circuit  
breaker on the positive terminal of the battery.  
5. Working on the inverter’s negative DC input terminal, attach one end  
of the negative DC input cable to the negative DC input terminal on  
the inverter.  
4. Attach the fused end on the positive DC input cable to the positive  
terminal of the battery.  
Alternatively, if you are using a circuit breaker, attach the other end of  
the positive DC input cable to the circuit breaker on the battery.  
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Inverter Installation  
6. Attach the other end of the negative DC input cable to the negative  
terminal of the battery.  
If you have installed a battery selector switch, set it to Off when  
making the connection to prevent sparking.  
NOTE: This the last cable connection. A spark is normal when you  
make this connection to the battery without a battery selector switch.  
If you have installed a battery selector switch, use it to select one of the  
batteries or battery banks (house bank preferred over start bank).  
7. Move the inverter’s ON/OFF switch to the On position.  
The Power light should illuminate, indicating that the inverter is ready  
for operation.  
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Inverter Operation  
This section explains how to operate the inverter efficiently and effectively:  
Turning the Inverter ON and OFF  
Gives procedures for operating the inverter from the front panel  
Discusses operating limits and inverter loads  
Discusses battery charging frequency  
The ON/OFF switch on the inverter’s front panel is the main ON/OFF switch  
that turns the control circuit in the inverter on and off.  
To turn the inverter on and off from its front panel:  
Provides information about routine maintenance  
Move the ON/OFF switch to the On position to turn the inverter on.  
Move the ON/OFF switch to the Off position to turn the inverter off.  
When the switch is Off, the inverter draws a very low current from the  
battery. See important note below.  
To turn the inverter on and off from the remote switch:  
Make sure the main ON/OFF switch on the front panel is turned on.  
Move the remote ON/OFF switch to the On position to turn the inverter  
on.  
Move the remote ON/OFF switch to the Off position to turn the inverter  
off.  
When the remote switch is Off, the inverter draws a very low current  
from the battery.  
ELECTRICAL SHOCK HAZARD  
IMPORTANT: The inverter draws less than 300 mA from the battery with  
the main ON/OFF switch turned on and no load connected. If the main  
switch is left on, even with no loads the inverter will eventually discharge  
the battery.  
The inverter’s ON/OFF switch does not disconnect DC battery power  
from the inverter. You must disconnect AC and DC power before  
working on any circuits connected to the inverter.  
Failure to follow these instructions can result in death or serious  
injury.  
To prevent unnecessary battery discharge, turn the inverter off when you  
are not using it  
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Inverter Operation  
Testing the GFCI  
Operating Limits  
Perform the following GFCI Test:  
1. Turn the inverter on.  
Power Output The XPower Inverter 1000 can deliver up to 1000 watts  
continuous. The wattage rating applies to resistive loads such as  
incandescent lights.  
2. Plug a simple appliance, such as a lamp, in the GFCI outlet. Turn the  
lamp on.  
Input Voltage The allowable XPower Inverter 1000 input voltage ranges  
are shown in the following table:  
3. Press the TEST button. Observe a clicking sound. The lamp turns off.  
4. Press the RESET button all the way to the bottom until the button  
locks into position. The lamp turns back on.  
Operating  
Condition  
Voltage Range Comment  
IMPORTANT: Perform this GFCI test once a month to ensure continued  
functionality of the GFCI.  
Normal  
10–15 volts  
12–13 volts  
n/a  
n/a  
Optimum  
Performance  
Operating Several Loads at Once  
Low voltage alarm 11 volts or less  
The audible low battery alarm  
sounds.  
If you are going to operate several loads from the inverter, turn the loads on  
one at a time after you have turned the inverter on.  
Low voltage  
shutdown  
less than 10.5  
volts  
The inverter shuts down to  
protect the battery from being  
over-discharged.  
Turning loads on separately helps to ensure that the inverter does not have  
to deliver the starting current for all the loads at once, and will help prevent  
an overload shutdown.  
High voltage  
shutdown  
15 volts or more The inverter shuts down to  
protect itself from excessive input  
voltage.  
NOTE: Although the inverter  
incorporates over-voltage  
protection, it can still be damaged  
if input voltage exceeds 16 volts.  
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Inverter Operation  
Some chargers for small rechargeable batteries can be damaged. See  
“Precautions For Using Rechargeable Appliances” on page viii for  
details.  
Inverter Loads  
The XPower Inverter 1000 will operate most AC loads within its power  
rating. However, some appliances and equipment may be difficult to  
operate, and other appliances may actually be damaged if you try to operate  
them with the inverter. Please read “High Surge Loads” and “Trouble  
Loads” carefully.  
Metal halide arc (HMI) lights can be damaged.  
If you are unsure about powering any device with the inverter, contact  
the manufacturer of the device.  
Connecting Appliances to the Inverter  
High Surge Loads  
Since regular amounts of AC current flows between the inverter and your  
appliances, commonly available extension cords can be used to connect the  
inverter to your appliances. If your appliance will be connected at a  
considerable distance from the inverter, it is much more practical and less  
expensive to lengthen the AC wiring than it is to lengthen the DC wiring.  
Some induction motors used in freezers, pumps, and other motor-operated  
equipment require high surge currents to start. The inverter may not be able  
to start some of these motors even though their rated current draw is within  
the inverter’s limits. The inverter will normally start single-phase induction  
motors rated at 1/2 horsepower or less.  
Routine Maintenance  
Trouble Loads  
Some equipment may be damaged by the inverter’s modified sine wave  
output.  
Maintaining the Inverter  
Some appliances, including the types listed below, may be damaged if they  
are connected to the inverter:  
Minimal maintenance is required to keep your inverter operating properly.  
Periodically you should:  
Electronics that modulate RF (radio frequency) signals on the AC line  
will not work and may be damaged.  
clean the exterior of the unit with a damp cloth to prevent the  
accumulation of dust and dirt,  
Speed controllers found in some fans, power tools, kitchen appliances,  
and other loads may be damaged.  
ensure that the DC cables are secure and fasteners are tight, and  
make sure the ventilation openings on the DC panel and bottom of the  
inverter are not clogged.  
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Inverter Operation  
Recharging batteries  
When possible, recharge your batteries when they are about 50%  
discharged or earlier. This gives the batteries a much longer life cycle than  
recharging when they are more deeply discharged.  
The XPower Inverter 1000 has a battery low voltage shutdown at 10.5Vdc.  
With moderate to heavy loads, this will protect against over-discharging the  
battery. If the inverter is running only light loads it is advisable to recharge  
before the inverter low voltage shutdown point is reached.  
For more information on maintaining batteries, consult your battery’s  
manufacturer.  
For information about Xantrex battery chargers, see our web site at  
Testing the GFCI  
Perform a monthly test of the GFCI. See “Testing the GFCI” on page 12 for  
instructions.  
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Troubleshooting  
This section describes the most common problems you may encounter with 3. Keep the cables between the battery and the inverter as short as  
the operation of the inverter along with resolutions.  
possible, and twist them together with two to three twists per foot.  
(This minimizes radiated interference from the cables.)  
If you encounter problems other than what is described in this section,  
contact customer support at the number listed on “Contact Information” on 4. Move the television as far away from the inverter as possible.  
5. Do not operate high power loads with the inverter while the television  
is on.  
Common Problems  
Buzz in Audio Equipment  
Some inexpensive stereo systems may emit a buzzing noise from their  
loudspeakers when operated from the inverter. This occurs because the  
power supply in the audio system does not adequately filter the modified  
sine wave produced by the inverter. The only solution is to use a sound  
system that has a higher quality power supply.  
Television Reception  
When the inverter is operating, it can interfere with television reception on  
some channels. If interference occurs, try the following:  
1. Make sure that the chassis ground screw on the rear of the inverter is  
solidly connected to the ground system of your vehicle or home.  
2. Make sure that the television antenna provides an adequate (“snow-  
free”) signal, and that you are using good quality cable between the  
antenna and the television.  
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Troubleshooting  
Troubleshooting Reference  
ELECTRICAL SHOCK HAZARD  
Do not disassemble the XPower Inverter 1000. It does not contain any  
user-serviceable parts.  
Failure to follow these instructions can result in death or serious  
injury.  
NOTE: See table on the following page.  
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Troubleshooting  
Table 1 Troubleshooting Reference  
Problem  
Possible Cause  
Solution  
Low output voltage (96 VAC–104 VAC)  
You are using a voltmeter that cannot  
accurately read the RMS voltage of a  
modified sine wave.  
Use a true RMS reading voltmeter such as the  
Fluke 87.  
Low input voltage and the load is close to  
maximum allowable power.  
Check the connections and cable to see if the  
battery is fully charged. Recharge the battery  
if it is low.  
Reduce the load.  
No output voltage. Both the Power Light and The inverter is off.  
Fault Light are off.  
Turn the inverter on.  
No power to the inverter.  
Check the wiring to the inverter and to the  
battery selector switch (if installed).  
The inverter could have been connected with The inverter has probably been damaged.  
reverse DC input polarity.  
Return the unit. Damage caused by reverse  
polarity is not covered by the warranty.  
Information for returning the inverter is  
No output voltage. Power Light is on.  
GFCI was tripped.  
Reset GFCI.  
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Troubleshooting  
Table 1 Troubleshooting Reference  
Problem  
Possible Cause  
Solution  
No output voltage. Fault Light is on.  
Low input voltage  
Recharge the battery; check the connections  
and cable.  
High input voltage  
Thermal shutdown  
Make sure the inverter is connected to a 12 V  
battery.  
Check the voltage regulation of the charging  
system.  
Allow the unit to cool off. Reduce the load if  
continuous operation is required.  
Improve ventilation. Make sure the inverter’s  
ventilation openings are not obstructed.  
Reduce the ambient temperature.  
Unit overload  
Reduce the load. Make sure the load does not  
exceed the inverter’s output rating.  
Output is short circuited.  
Remove the short circuit.  
Low battery alarm stays on.  
Poor DC wiring; poor battery condition  
Use proper cable size and lengths and make  
solid connections.  
Charge the battery.  
Install a new battery.  
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Specifications  
NOTE: Specifications are subject to change without prior notice.  
Electrical Specifications  
Regulatory Approvals  
Output power at 77 º F (25 ºC) ambient  
temperature and 12 VDC input:  
Safety  
UL 458  
Maximum continuous output power  
Maximum surge power  
1000 W  
2000 W  
Physical Specifications  
Base Unit Dimensions and Weight:  
Operating temperature range  
Output voltage  
0–40 °C (32–104 °F)  
115 Vac RMS ± 5%  
Modified sine wave  
60 Hz ± 1 Hz  
10.5–15.5 Vdc  
11.0 V  
L × W × H  
Net Weight  
312×151×70 mm (12.3×5.9×2.8 in.)  
2.0 kg (4.41 lbs)  
Output waveform  
Output frequency  
Input voltage  
Low battery alarm  
Low battery cutout  
Optimum efficiency  
No load current draw  
10.5 V  
90%  
<0.3 A  
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Warranty and Return Information  
Warranty  
What does this warranty cover and how long does it last? This Limited Hawaii and outside of the United States and Canada are excluded. Contact  
Warranty is provided by Xantrex Technology Inc. (“Xantrex”) and covers  
defects in workmanship and materials in your XPower Inverter 1000. This  
warranty period lasts for 24 months from the date of purchase at the point of  
sale to you, the original end user customer, unless otherwise agreed in  
writing (the “Warranty Period”). You will be required to demonstrate proof  
of purchase to make warranty claims.  
Xantrex Customer Service for details on freight policy for return shipments  
from excluded areas.  
How do you get service? If your product requires troubleshooting or  
warranty service, contact your merchant. If you are unable to contact your  
merchant, or the merchant is unable to provide service, contact Xantrex  
directly at:  
This Limited Warranty is transferable to subsequent owners but only for the  
unexpired portion of the Warranty Period. Subsequent owners also require  
original proof of purchase as described in “What proof of purchase is  
required?”  
What will Xantrex do? During the Warranty Period Xantrex will, at its  
option, repair the product (if economically feasible) or replace the defective  
product free of charge, provided that you notify Xantrex of the product  
defect within the Warranty Period, and provided that Xantrex through  
inspection establishes the existence of such a defect and that it is covered by  
this Limited Warranty.  
Xantrex will, at its option, use new and/or reconditioned parts in  
performing warranty repair and building replacement products. Xantrex  
reserves the right to use parts or products of original or improved design in  
the repair or replacement. If Xantrex repairs or replaces a product, its  
warranty continues for the remaining portion of the original Warranty  
Period or 90 days from the date of the return shipment to the customer,  
whichever is greater. All replaced products and all parts removed from  
repaired products become the property of Xantrex.  
Telephone: 1 800 670 0707 (toll free North America)  
1 408 987 6030 (direct)  
Fax:  
1 800 994 7828 (toll free North America)  
Email:  
Website:  
Direct returns may be performed according to the Xantrex Return Material  
Authorization Policy described in your product manual. For some products,  
Xantrex maintains a network of regional Authorized Service Centers. Call  
Xantrex or check our website to see if your product can be repaired at one  
of these facilities.  
Xantrex covers both parts and labor necessary to repair the product, and  
return shipment to the customer via a Xantrex-selected non-expedited  
surface freight within the contiguous United States and Canada. Alaska,  
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Warranty and Return Information  
What proof of purchase is required? In any warranty claim, dated proof  
of purchase must accompany the product and the product must not have  
been disassembled or modified without prior written authorization by  
Xantrex.  
e) component parts or monitoring systems supplied by you or purchased  
by Xantrex at your direction for incorporation into the product;  
f) the product if its original identification (trade-mark, serial number)  
markings have been defaced, altered, or removed;  
Proof of purchase may be in any one of the following forms:  
g) the product if it is located outside of the country where it was  
purchased; and  
The dated purchase receipt from the original purchase of the  
product at point of sale to the end user; or  
h) any consequential losses that are attributable to the product losing  
power whether by product malfunction, installation error or misuse.  
The dated dealer invoice or purchase receipt showing original  
equipment manufacturer (OEM) status; or  
The dated invoice or purchase receipt showing the product  
exchanged under warranty.  
What does this warranty not cover? Claims are limited to repair and  
replacement, or if in Xantrex's discretion that is not possible,  
reimbursement up to the purchase price paid for the product. Xantrex will  
be liable to you only for direct damages suffered by you and only up to a  
maximum amount equal to the purchase price of the product.  
This Limited Warranty does not warrant uninterrupted or error-free  
operation of the product or cover normal wear and tear of the product or  
costs related to the removal, installation, or troubleshooting of the  
customer's electrical systems. This warranty does not apply to and Xantrex  
will not be responsible for any defect in or damage to:  
a) the product if it has been misused, neglected, improperly installed,  
physically damaged or altered, either internally or externally, or  
damaged from improper use or use in an unsuitable environment;  
b) the product if it has been subjected to fire, water, generalized  
corrosion, biological infestations, or input voltage that creates  
operating conditions beyond the maximum or minimum limits listed in  
the Xantrex product specifications including but not limited to high  
input voltage from generators and lightning strikes;  
c) the product if repairs have been done to it other than by Xantrex or its  
authorized service centers (hereafter “ASCs”);  
d) the product if it is used as a component part of a product expressly  
warranted by another manufacturer;  
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Warranty and Return Information  
Disclaimer  
Product  
Exclusions  
THIS LIMITED WARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY PROVIDED BY  
XANTREX IN CONNECTION WITH YOUR XANTREX PRODUCT AND IS, WHERE  
PERMITTED BY LAW, IN LIEU OF ALL OTHER WARRANTIES, CONDITIONS, GUARANTEES,  
REPRESENTATIONS, OBLIGATIONS AND LIABILITIES, EXPRESS OR IMPLIED, STATUTORY  
OR OTHERWISE IN CONNECTION WITH THE PRODUCT, HOWEVER ARISING (WHETHER  
BY CONTRACT, TORT, NEGLIGENCE, PRINCIPLES OF MANUFACTURER'S LIABILITY,  
OPERATION OF LAW, CONDUCT, STATEMENT OR OTHERWISE), INCLUDING WITHOUT  
RESTRICTION ANY IMPLIED WARRANTY OR CONDITION OF QUALITY,  
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. ANY IMPLIED  
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE TO THE  
EXTENT REQUIRED UNDER APPLICABLE LAW TO APPLY TO THE PRODUCT SHALL BE  
LIMITED IN DURATION TO THE PERIOD STIPULATED UNDER THIS LIMITED WARRANTY.  
IF THIS PRODUCT IS A CONSUMER PRODUCT, FEDERAL LAW DOES NOT ALLOW AN  
EXCLUSION OF IMPLIED WARRANTIES. TO THE EXTENT YOU ARE ENTITLED TO  
IMPLIED WARRANTIES UNDER FEDERAL LAW, TO THE EXTENT PERMITTED BY  
APPLICABLE LAW THEY ARE LIMITED TO THE DURATION OF THIS LIMITED  
WARRANTY. SOME STATES, PROVINCES AND JURISDICTIONS DO NOT ALLOW  
LIMITATIONS OR EXCLUSIONS ON IMPLIED WARRANTIES OR ON THE DURATION OF AN  
IMPLIED WARRANTY OR ON THE LIMITATION OR EXCLUSION OF INCIDENTAL OR  
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION(S) OR EXCLUSION(S) MAY  
NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS.  
YOU MAY HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE, PROVINCE  
TO PROVINCE OR JURISDICTION TO JURISDICTION.  
IN NO EVENT WILL XANTREX BE LIABLE FOR: (A) ANY SPECIAL, INDIRECT,  
INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOST  
REVENUES, FAILURE TO REALIZE EXPECTED SAVINGS, OR OTHER COMMERCIAL OR  
ECONOMIC LOSSES OF ANY KIND, EVEN IF XANTREX HAS BEEN ADVISED, OR HAD  
REASON TO KNOW, OF THE POSSIBILITY OF SUCH DAMAGE; (B) ANY LIABILITY  
ARISING IN TORT, WHETHER OR NOT ARISING OUT OF XANTREX'S NEGLIGENCE, AND  
ALL LOSSES OR DAMAGES TO ANY PROPERTY OR FOR ANY PERSONAL INJURY OR  
ECONOMIC LOSS OR DAMAGE CAUSED BY THE CONNECTION OF A PRODUCT TO ANY  
OTHER DEVICE OR SYSTEM; AND (C) ANY DAMAGE OR INJURY ARISING FROM OR AS A  
RESULT OF MISUSE OR ABUSE, OR THE INCORRECT INSTALLATION, INTEGRATION OR  
OPERATION OF THE PRODUCT BY PERSONS NOT AUTHORIZED BY XANTREX.  
22  
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Warranty and Return Information  
If you are returning a product from outside of the USA or Canada In  
addition to the above, you MUST include return freight funds and are fully  
responsible for all documents, duties, tariffs, and deposits.  
If you are returning a product to a Xantrex Authorized Service Center  
(ASC) A Xantrex return material authorization (RMA) number is not  
required. However, you must contact the ASC prior to returning the product  
or presenting the unit to verify any return procedures that may apply to that  
particular facility and that the ASC repairs this particular Xantrex product.  
Return Material Authorization Policy  
For those products that are not being repaired in the field and are being  
returned to Xantrex, before returning a product directly to Xantrex you  
must obtain a Return Material Authorization (RMA) number and the  
correct factory “Ship To” address. Products must also be shipped prepaid.  
Product shipments will be refused and returned at your expense if they are  
unauthorized, returned without an RMA number clearly marked on the  
outside of the shipping box, if they are shipped collect, or if they are  
shipped to the wrong location.  
When you contact Xantrex to obtain service, please have your instruction  
manual ready for reference and be prepared to supply:  
The serial number of your product  
Information about the installation and use of the unit  
Information about the failure and/or reason for the return  
A copy of your dated proof of purchase  
Record these details on page 24.  
Return Procedure  
Package the unit safely, preferably using the original box and packing  
materials. Please ensure that your product is shipped fully insured in the  
original packaging or equivalent. This warranty will not apply where the  
product is damaged due to improper packaging.  
Include the following:  
The RMA number supplied by Xantrex Technology Inc. clearly  
marked on the outside of the box.  
A return address where the unit can be shipped. Post office boxes  
are not acceptable.  
A contact telephone number where you can be reached during  
work hours.  
A brief description of the problem.  
Ship the unit prepaid to the address provided by your Xantrex customer  
service representative.  
975-0557-01-01  
23  
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Warranty and Return Information  
Information About Your System  
As soon as you open your XPower Inverter 1000 package, record the  
following information and be sure to keep your proof of purchase.  
______________________  
______________________  
Alarm sounding?  
Description of indicators  
on front panel  
______________________  
813-1000-UL  
Serial Number  
Product Number  
Purchased From  
Purchase Date  
______________________  
Appliances operating  
when problem occurred  
______________________  
______________________  
______________________  
Description of problem  
________________________________________________  
If you need to contact Customer Service, please record the following details  
before calling. This information will help our representatives give you  
better service.  
______________________  
______________________  
Type of installation (e.g.  
RV, truck)  
Length of time inverter  
has been installed  
______________________  
______________________  
Battery/battery bank size  
Battery type (e.g. flooded,  
sealed gel cell, AGM)  
______________________  
DC wiring size and length  
24  
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Xantrex Technology Inc.  
1 800 670 0707 Tel toll free  
1 408 987 6030 Tel direct  
1 800 994 7828 Fax toll free  
customerservice@xantrex.com  
975-0557-01-01  
Printed in China.  
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