Winegard Satellite TV System MV3500A User Manual

®
WINEGARD  
TM  
Movin’ View  
Digital Satellite Mobile Antenna for Two Receivers  
for Use While Stationary  
Models MV3500A (White Dome)  
MV3535A (Black Dome)  
Made in the U.S.A. U.S. Patent Nos. 6,023,247; 6,188,300  
Winegard Company • 3000 Kirkwood St. • Burlington, IA 52601-2000  
Printed in U.S.A. © Winegard Company 2007 2452116 Rev3 1/10  
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Quick Reference Guide  
NOTICE!  
This model is PRESET for DIRECTV® receivers.  
®
®
If you have a DISH Network or ExpressVu (Canada) receiver,  
you must change the numbered switches inside the dome.  
TO CHANGE SWITCHES INSIDE DOME —  
1. Remove screws holding dome to base and remove dome. Place dome in safe spot to avoid damage.  
Switches will be set at 101° for DIRECTV®. You may be changing these switches.  
(#1 represents Switch DOWN; #0 represents Switch up)  
1
0
2
3
0
4
5
6
7
8
Sat. Rcvr.  
Mt. Option  
Switch Set Position  
SWITCH SETTINGS  
SHOWN BELOW  
.....................................  
DIRECTV  
1
0
2
0
3
0
4
0
5
0
6
0
7
0
8
1
0 = UP  
0
0
0
0
0
1
1 = DOWN  
(FACTORY PRESET)  
DISH NETWORK  
0
0
0
1
0
0
1
1
0
1
0
0
1
1
1
1
  
ExpressVu  
0= UP 1= DOWN  
2. Determine which programming you will be using. This will determine how you set your switches.  
For DISH Network set switches to 119°.  
For ExpressVu®, set switches to 091°.  
1
0
2
1
3
4
5
6
7
8
1
0
2
0
3
4
5
6
7
8
0= UP  
0
1
1
0
1
1
1= DOWN  
1= DOWN  
0= UP  
0
1
0
0
1
1
  
  
    
   
CABleS eXiT  
froM reAr  
CenTer line of vehiCle  
MOUNTING  
Mv3500A  
OPERATION (VEHIClE MUST bE STATIONARY!!)  
1. Turn on receiver and television set. The MV3500A  
must be connected to a receiver that is plugged  
into 120 VAC.  
visible on your receiver’s point dish screen.  
5. After the unit has verified that it has the correct satellite,  
it will move to check the alternate satellite and move back  
to the primary satellite to complete the search routine.  
2. Verify that you are getting the receiver’s menu  
screens on the television. These screens are available  
with or without the dish finding the signal.  
6. If you do not have signal, see Troubleshooting, p.11.  
NOTE: because the MV3500A uses information from  
the last location that it was on a signal, satellite acqui-  
sition may take longer if the dish is inactive over long  
distance traveling.  
3. Turn the power switch on for the MV3500A. The  
dish will detect if it is already on a satellite signal. If  
it detects a signal, the dish will move to check its al-  
ternate satellite and then move back to the original  
satellite signal that it was on.  
DirecTV must be set to the “two” satellite, oval dish  
setting. Refer to your receiver manual.  
4. If no signal was detected, the dish will begin its  
search to locate the primary satellite. Once the dish  
locates a signal, it will pause long enough to identify  
which satellite it has located. This may or may not be  
DISH Network receivers must have the check switch  
set for “SW42”. See page 4.  
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To toggle between satellites when subscribing to multi-satellite programming—  
The MV3500A will toggle between the primary  
and seconday satellites for either DISH Network  
or DIRECTV. Both have programming on more  
than one satelite. When a channel is selected on  
the remote control and is not on the satellite cur-  
rently selected, the unit will automatically toggle  
to the correct satellite.  
5. Your system is now set up to toggle between  
satellites. It will automatically move to the correct  
satellite when a channel is selected with your re-  
mote control.  
NOTE: Once these steps are completed, you  
won’t have to perform this test again, unless  
Check Switch was performed on another satel-  
lite dish, such as a home dish.  
DIRECTV programming  
1. DIRECTV receivers must be set for oval dish 2  
sat selection to enable toggling between primary  
101°W satellite and alternate 119°W satellite  
only. (Consult receiver manual for procedure.)  
After receiver is set for the correct dish selection,  
when you request a channel located on a different  
satellite, the unit will automatically toggle to that  
satellite.  
Toggle: Your Winegard automatic  
satellite dish will move from the  
!
primary to the alternate satellite  
in order to receive multi-satellite  
programming.  
DISH Network programming (DISH 500)  
DISH Network receivers must have the “SW42”  
switch installed in order to toggle between the pri-  
mary 119° satellite and the alternate 110° satellite.  
(Consult your receiver manual for the procedure  
to reach the “check switch” menu.)  
Install Summary  
SW42  
Input:  
1
1
1
1
To install the “SW42” switch:  
Satellite: 119  
119  
110  
110  
Polarity: Odd Even Odd Even  
1. Before turning on your MV3500A system, make  
sure that your satellite receiver and television are  
turned on and your receiver is on the “point dish”  
menu. (Consult your owner’s manual to reach this  
menu.)  
Status: Satellite reception verified  
Superdish  
Alternate  
Help  
Cancel  
Test  
2. Turn on the MV3500A system and wait for sig-  
nal acquisition on satellite 119°.  
Check Switch screen display  
3. After signal is acquired, you have 6 minutes to  
complete Check Switch test. Consult your receiv-  
er manual for instructions on running this test. Be  
sure that Superdish and Alternate are unchecked  
if applicable. Onscreen options may vary by re-  
ceiver.  
NOTE: be sure the “Superdish” and “Alter-  
nate” boxes ARE NOT checked.  
Be sure that either the “SW42” switch  
is installed, or that “unknown switch”  
!
is installed. Any switch other than  
“SW42” may result in unexpected  
operation.  
4. During the Check Switch Test, the receiver will  
begin checking the switch by toggling between  
satellites. When this is completed, SW42 will  
appear on the screen. It will be at the top of the  
screen, satellite designations will be below, show-  
ing odd and even transponders. See illustration.  
If a switch other than SW42 appears, or you  
have an X in one of the boxes below the satel-  
lites, repeat Check Switch Steps.  
4
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Parts Included • Tools Needed • How to Unpack  
PARTS INCLUDED:  
All required screws, washers, bolts, and nylocks  
1 base with electronics, dish, dual LNBF  
30’ Coax Cable  
1 Radome  
1 Power switch  
1 Wall plate (white)  
1 Surface mount box  
1 Cable entry plate  
4 Base feet  
30’ Power/Data Cable bundle  
large yellow flag connector  
2 small red flag connectors  
TOOLS NEEDED FOR UNPACKING & INSTALLATION:  
Level  
1/2” Drill bit  
Drill w/3/4” bit  
7/16” Open end wrench  
1-1/4” hole saw (if mounting switch in wall)  
Phillips screw driver #2  
3/8” Open end wrench  
Sealant (consult RV manufacturer for proper type  
for your roof material)  
UNPACKING THE UNIT  
1. Open box and remove packing material.  
LIFT UNIT STRAIGHT UP  
OUT OF CARTON!  
If using knife to open  
carton, BE CAREFUL.  
!
Do not cut the dome on  
the unit.  
BE CAREFUL when  
removing unit. Dome is  
!
attached to base by only  
3 pieces of tape, NOT BY  
SCREWS.  
2. Lift dome out of box vertically. Then lift unit out of box  
vertically. Do not turn box and “roll” out, or turn up-  
side down to remove.  
USE 2 PEOPLE  
when removing the unit  
from the carton.  
DO NOT PAINT DOME!  
Painting dome will cause  
signal degradation.  
!
REV. 7/07  
5
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Installation Diagram  
SiDeS of ConTrol UniT  
MUST Be PArAllel To  
The CenTer line of The  
vehiCle AnD fACe fronT  
CenTer  
line of The  
vehiCle  
of vehiCle.  
Control Unit  
LNBF  
ELEVATION  
MOTOR  
Used for  
Second  
Receiver  
(Not Included)  
CenTer  
line of The  
vehiCle  
Control Box detail  
Model MV3500A  
(#1 represents Switch DOWN; #0 represents Switch up)  
Sat. Rcvr.  
Switch Set Position  
.......................  
....1  
2
3
4
5
6
7
8
DISH NETWORK....................... .......0... 0....0... 1....0 ... 0....1 ... 1  
DIRECTV....................................0... 0....0... 0....0 ... 0....0 ... 1  
(FACTORY PRESET)  
ExpressVu ..................................0... 1....0... 1....1 ... 0....1 ... 1  
RECEIVER  
LNBF  
P4  
P3  
ELEVATION  
AZIMUTH  
6
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Installation  
Installing unit on roof of vehicle —  
3. After selecting location for unit (see number 2),  
put the unit on the centerline of the vehicle.  
Install in DRY conditions only!  
!
IMPORTANT! Do not install this system  
4. Position base so that cables exit toward the rear  
of the vehicle. Electronics box should be parallel  
to the centerline of the vehicle.  
in the rain, or under any wet conditions. Mois-  
ture may affect electronics and void your warranty!  
1. For best performance and to reduce signal  
acquisition time, park vehicle on a level surface;  
level the RV.  
5. Mark around the 4 base feet, shown in Fig. 4.  
FIGURE 4  
2. Select a level spot on your roof for installation.  
Using the chart,  
determine the  
minimum distances  
10”.................................... 11.5”  
to other equipment.  
Obstruction Ht. Unit Clearance  
8”........................................... 4”  
12”....................................... 19”  
15”....................................... 32”  
FIGURE 3  
UniT BASe  
6. Clean roof area where the base feet will be at-  
tached to the roof. Do not erase your marks!  
7. Put approved sealant in the areas marked  
for the base feet. Place base feet on top of the  
sealant and screw down with the (3) #10 screws  
(provided) for each foot.  
WARNING: level the base front to back and  
side to side. If base is not level the MV3500A  
may require more time to locate the correct  
satellite or may not locate the correct satellite.  
8. After all base feet are secured to roof, put seal-  
ant around edge of feet and over screws.  
• Be sure no roof-mounted equipment is  
blocking the satellite “line of sight”, Fig. 3  
You will need to decide where the wires will enter  
the vehicle. A coax and a power wire (minimum 16  
gauge) will need to be run into the vehicle.  
WARNING: Many +12VDC sources can cause the  
unit to fail. Select a filtered source, preferably a  
dedicated line to the battery.  
7
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Installation  
Cable entry installation —  
INSTALLING THE POWER SWITCH  
1. Decide the best location for the cables to enter the  
vehicle, and the location of the power switch and  
receiver (see “Installing the switch and receiver”on  
pages 9 and 10). Drill a 1/2” hole in the roof, push  
wires inside. Make proper connections.  
1. Choose a location to install the Movin’ View power  
ON/OFF switch. Remember when selecting a location  
that you will need to run the +12VDC power cable from  
the Movin’ View antenna to the switch. be sure the  
switch is in the OFF position before continuing.  
See Figure 7 page 8.  
You must have filtered +12 VDC power source.  
2. If installing a second receiver, route second coax  
cable (not supplied) through empty Heyco into base.  
Connect to secondary coax connection point. See  
page 6.  
DO NOT CUT DATA CABLE SHORT!  
!
Wall or panel mount: Drill 1-1/4” hole, pull wires  
through wall or panel.  
3. Place cable-entry plate over hole and cables. Screw  
in place. Seal plate and screw holes with approved  
sealant (not included).  
2. Connect the ground wire from the vehicle and the  
BLACK ground wire from the antenna together,  
using large yellow flag connector.  
4. Depending on the length of the cable on the roof,  
you may need to use cable clamps or wire ties (not  
provided) between the unit and your cable-entry plate.  
Clamping the cable every 12”-16” should eliminate any  
unnecessary cable movement.  
3. Connect the YELLOW flag connector to  
the silver spade on the switch.  
4. Connect the RED wire from the antenna to the  
small RED flag connector.  
5. Connect small RED flag connector to center  
COAX CABLE ROUTING  
spade on switch.  
6. Connect the +12 V power wire from the vehicle to  
a small RED flag connector.  
PRIMARY  
RECEIVER  
(GRAY WIRE)  
7. Connect small RED flag connect to isolated  
spade on switch.  
MOVIN’ VIEW  
SECONDARY  
RECEIVER  
INSTALLING THE POWER SWITCH DIAGRAM  
(NOT  
SUPPlIED)  
FIGURE 7  
ON/OFF ROCKER SWITCH  
WITH LIGHT  
(Shown in OFF position.)  
STEPS 2 & 3  
STEPS 6 &7  
TWO GROUND WIRES  
+12 V FROM VEHICLE  
1 FROM VEHICLE  
1 BLACK WIRE FROM  
SATELLITE DISH  
STEPS 4 & 5  
RED POWER  
WIRE FROM  
DISH  
HD Ready  
The power wire is bundled with a data cable for con-  
necion to the Winegard HD Satellite Interface. DO NOT  
CUT DATA CABLE SHORT! If you will not connect the  
HD Satellite Interface at this time, hide the data cable  
behind the wall plate for future use.  
REV. 7/07  
8
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Installation • Wiring  
Initializing & replacing the dome after  
connecting the receiver(s) —  
1. Be sure that switch settings have been made ac-  
cording to your service provider. See page 3.  
Connecting the receiver —  
Connecting one receiver  
1. Connect the coax cable from the MV3500A to  
the “SATEllITE IN” on the receiver.  
2. Be sure vehicle is in a location free of all obstruc-  
tions and with a clear view of the satellite.  
3. Power up unit, turn on receiver. Verify that the  
correct satellite is found. Refer to page 3 for de-  
tail of operation.  
Connecting two receivers  
1. Connect the coax cable coming from the  
MV3500A to the “ SATELLITE IN” input on the  
primary receiver. The primary receiver is the re-  
ceiver used most often and will toggle between  
satellites.  
4. Replace dome using 8 supplied screws.  
INSTALLING THE DOME  
2. Run a second cable through the empty Heyco  
opening and connect to the ground block-type  
feed through and connect the other end of this  
cable to “Satellite IN” input on the second receiver.  
NOTE: Secondary receiver will not toggle.  
Insert screw in holes on dome  
rim. Be sure bolt is vertical;  
QUADREX  
not tilted to side. Tighten to  
SCREW WITH  
20 in.-lb., or approximately  
RUBBER  
until washer is visible around  
screw head.  
WASHER  
(USE #2 PHIL-  
LIPS)  
NOTE: Many DVR receivers and many dual re-  
ceivers require two coax cables be connected  
to operate properly. Consult your receiver  
manual for specifics.  
CAUTION:  
DO NOT  
OVERTIGHTEN!!  
GROUND BLOCK  
CUSTOMER/INSTALLER PRO-  
VIDES COAX FOR SECOND  
RECEIVER  
HD Compatibility  
In order to receive the full lineup of HD Programming  
from your Satellite Program Provider, you will need to  
purchase the Winegard HD Satellite Interface Model  
WB-2000.  
The Satellite Interface will allow your Movin’ View  
system to receive additional satellites with more HD  
programming.  
DIRECTV subscribers will also require the DIRECTV  
110°W Converter, Model WB-1100.  
PRIMARY  
RECEIVER  
USED ONLY WITH  
A SECONDARY RE-  
CEIVER  
Rev. 9/07  
9
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Troubleshooting  
SOLUTION  
PROBLEM  
The MV3500A does not attempt to find a satellite or  
it never moves.  
1. Check your Power switch to verify that it is in the ON position.  
2. Check +12 V wires at unit to verify power. Check fuse on  
electronics.  
1. Make sure that your receiver is set up correctly.  
The dish never stops on any of the signals that  
it sees.  
For DISH Network, the check switch should read either “Unknown”  
or “SW42”.  
For DirecTV the receiver should be set for a Two Satellite Oval  
Dish.  
Make sure that the Switches on the Electronics Control Box are  
set for DirecTV. See page 3. These switches are found under the  
dome, inside the Electronics Control Box.  
With DIRECTV, the dish will find the alternate  
satellite but it never finds the primary satellite.  
I am not getting all the DISH Network channels  
I subscribed to.  
1. Go to the check switch menu in receiver. Make sure that it’s set  
for SW42 and lists both even and odd transponders on satellites  
110° and 119°.  
The MV3500A never sees any signals, it just keeps  
searching.  
1. Rain, Snow or excessive Dew on the dome can interrupt the  
signal. Snow and Dew can be brushed off the dome. If Heavy rain  
or Snow fall is blocking the signal, it may be necessary to wait  
until the weather clears.  
2. Check to see if the Southern sky is clear. Trees, Buildings,  
Large signs or an Overpass can block the signal. Find an area  
where you can be sure that this is not the problem and try again.  
3. Make sure the receiver has power and the satellite dish is con-  
nected to the “Sat In”.  
10  
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Specifications & Warranty  
Features and specifications  
• One button operation.  
• Dome UV protected.  
• Compact size —  
32” diameter, 15-3/4” height  
• Depending on receiver type, you can access  
satellites 119°, 110°, 101° or 92°.  
Weight of unit - 28 lbs.  
Shipping weight - 41 lbs.  
• No user input required.  
• No data port required for DISH Network®,  
• Operating temperature  
DIRECTV® or ExpressVu.  
-13°F to +140°F  
• Elevation range 18° to 74.5°;  
azimuth +360° (0-720°)  
• Wired for use with the Winegard HD Satellite Interface  
(Purchase Model WB-2000).  
Rev. 7/07  
• 30’ power/data cable and 30’ coaxial cable  
included.  
WINEGARD MObIlE PRODUCTS lIMITED WARRANTY  
(2 YEARS PARTS; 1 YEAR lAbOR)  
Winegard Company warrants this product against defects in materials or workmanship for a period of two (2) years from the date of original  
purchase. During year one (1) of such warranty, Winegard Company will also pay authorized labor costs to an authorized Winegard dealer  
to repair or replace defective products. No warranty claim will be honored unless at the time the claim is made, Customer presents proof of  
purchase to an authorized Winegard dealer (to locate the nearest authorized Winegard dealer, contact Winegard Company, 3000 Kirkwood  
sales receipt for the Winegard product to verify the product is under warranty. If the date of purchase cannot be verified, the warranty period  
shall be considered to begin thirty (30) days after the date of manufacture.  
If a defect in material or workmanship is discovered, Customer may take the product to an authorized Winegard dealer for service. Cus-  
tomer must provide proof of purchase to verify the product is under warranty. If the product is brought to an authorized Winegard dealer for  
service prior to expiration of year one (1) of the warranty period and a defect in material or workmanship is verified by Winegard Technical  
Services, Winegard Company will cover the Winegard dealer’s labor charges for warranty service. The Winegard dealer must contact Win-  
egard Technical Services in advance for pre-approval of the service. Approval of the service is at the sole discretion of Winegard Company.  
Alternatively, Customer may ship the product prepaid to Winegard Technical Services (located at 3111 Kirkwood Street, Burlington, Iowa  
52601, Telephone 800-788-4417). Customer must return the product along with a brief description of the problem and provide Winegard  
Technical Services with Customer’s name, address, and phone number. Customer must also provide proof of purchase to verify the product  
is under warranty. If the product is returned before the expiration of the warranty period, Winegard Company will (at its option) either repair or  
replace the product.  
This Limited Warranty does not apply if the product has been damaged, deteriorates, malfunctions or fails from: improper installation, mis-  
use, abuse, neglect, accident, tampering, modification of the product as originally manufactured by Winegard in any manner whatsoever, re-  
moving or defacing any serial number, usage not in accordance with product instructions or acts of nature such as damage caused by wind,  
lightning, ice or corrosive environments such as salt spray and acid rain. This Limited Warranty also does not apply if the product becomes  
unable to perform its’ intended function in any way as a result of the television signal provider making any changes in technology or service.  
RETURN AUTHORIZATION POlICY  
A Return Material Authorization (RMA) is required prior to returning any product to Winegard Company or Winegard Warranty Services  
under this warranty policy. Please call our Technical Services Department at 800-788-4417 or send an e-mail to [email protected] to  
obtain the RMA number. Please furnish the date of purchase when requesting an RMA number. Enclose the product in a prepaid package  
and write the RMA number in large, clear letters on the outside of the package. To avoid confusion or misunderstanding, a shipment(s) with-  
out an RMA number(s) or an unauthorized return(s) will be refused and returned to Customer freight collect.  
WINEGARD COMPANY DOES NOT ASSUME ANY LIABILITIES FOR ANY OTHER WARRANTIES, EXPRESS OR IMPLIED, MADE BY  
ANY OTHER PERSON.  
ALL OTHER WARRANTIES WHETHER EXPRESS, IMPLIED OR STATUTORY INCLUDING WARRANTIES OF FITNESS FOR A PAR-  
TICULAR PURPOSE AND MERCHANTABILITY ARE LIMITED TO THE TWO YEAR PERIOD OF THIS WARRANTY.  
In states that do not allow limitations on implied warranties, or the exclusion of limitation of incidental or consequential damages, the above  
limitations or exclusions do not apply.  
Some states do not allow limitations on how long an implied warranty lasts, or the exclusion of limitation of incidental or consequential dam-  
ages, so the above limitations or exclusions may not apply to you.  
This warranty gives Customer specific legal rights. Customer may also have other rights that may vary from state to state.  
SATEllITE RECEIVER WARRANTY  
See manufacturer’s limited warranty policy.  
WS-MOBWARREV2  
Rev. 1/10  
11  
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Printed in U.S.A. © 2007 Winegard Company 2452116 Rev3 1/10  
12  
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