Windsor Mobility Aid Elevator User Manual
®
Residential Elevator  
Owner's Manual  
& Warranty Information  
4001 East 138th Street  
Grandview, MO 64030-2837  
Phone: 816-763-3100  
Part #72002  
Rev. B  
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INTRODUCTION  
The WINDSOR® Residential Elevator is designed for residences  
where space is at a premium and larger elevators are not practical. This elevator  
does not require a machine room or pit and requires only a 7'-8" overhead  
clearance. The dual cable drum dive unit is located on top of the guide rails. It  
has a 32" x 48" car with a sliding scissors gate. The lifting capacity is 500 lbs.  
and travel is limited to 16' and 2 stops.  
Your elevator has been manufactured with the same precision and care  
that has been a tradition for decades. You can be proud of the fact that you join  
thousands of others who have turned to Access Industries for the ideal solution  
to their accessibility problems.  
As you will soon discover, your elevator is easy to operate and has been  
designed for years of dependable and trouble-free operation. However, as with  
all electrical and mechanical equipment, proper operation and periodic main-  
tenance is required.  
This manual has been prepared to provide clear, concise operating and  
maintenance instructions. We urge you to read and adhere to the important  
guidelines provided in this manual before you attempt to operate your elevator.  
Please remember . . . If you require service, only an authorized Access  
Industries' dealer has the factory trained technicians with the required tools and  
genuine replacement parts needed to properly repair your elevator. They are  
committed to providing quality service . . . . .  
Dealer Information  
Name: ___________________________________  
Address: _________________________________  
_________________________________  
Telephone No._____________________________  
If you have questions concerning the operation or maintenance require-  
ments of your Windsor Residential Elevator, please contact the local  
dealer listed above or contact us . . . .  
Access Industries, Inc.  
4001 East 138th Street  
Grandview, MO 64030-2837  
816-763-3100  
3
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DESCRIPTION OF FEATURES  
LearnthelocationandfunctionofallfeaturesbeforeusingyourWINDSOR  
Elevator. The dealer should explain the features and operating instruc-  
tionsoncetheelevatorisinstalled. Ifthedealerdidnotexplainthistoyou,  
please contact them.  
Landing Controls: Located near the landing door, used to “call” the car  
to that floor. An optional key switch limits use to authorized persons  
only. Full operation is explained later.  
CarControls: Locatedinthecar,usedtosendtheelevatortotheopposite  
floor. An optional key switch limits use to authorized persons only.  
Light Switch: Located on top of the car's control panel, it is provided to  
switch the car light on and off.  
Emergency Stop Button: Located on the car's control panel, it is  
provided to stop the car's movement and sound an audible alarm in the  
event of an emergency. Full operation is explained later.  
Car Top Switch: A run/stop switch is provided on the car top for use  
when servicing the elevator.  
Pit Switch: A run/stop switch is provided in the hoistway at the lower  
landing for use when servicing the elevator.  
Telephone Jack: A telephone jack is provided inside the car. A  
telephone must be acquired locally.  
Scissors Car Gate: Gate manually slides open and closed. The gate  
includes sensor switches that will not allow the elevator to run when the  
gate is not fully closed or if the gate encounters an obstruction during  
travel.  
Manual Lowering Device: A handwheel is provided to manually move  
the car in the event of a power failure. Full operation is explained later.  
Hoistway Door Interlocks: Electric strike interlocks are provided at  
both hoistway doors to prevent the door from being opened when the car  
is not in proper landing position. Full operation is explained later.  
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LOCKABLE ACCESS  
FOR MANUAL  
LOWERING DEVICE  
DRIVE UNIT  
TRACK  
DRIVE CABLES  
CAR  
SCISSORS CAR GATE  
HOISTWAY DOOR  
INTERLOCK  
SCISSORS CAR GATE  
(FOLDED)  
LIGHT SWITCH  
UP/DOWN  
BUTTONS  
EMERGENCY  
STOP BUTTON  
HOISTWAY DOOR  
OPTIONAL  
KEY LOCK  
Typical Components  
5
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OPERATING INSTRUCTIONS  
The following must be observed at all times:  
• Do not exceed capacity of 500 lbs. (227kg)  
• Do not bypass any control sensors.  
• Do not lean against scissors car gate.  
• Do not use elevator to transport freight.  
• Do not operate elevator if it has been damaged.  
• In case of fire, do not use elevator.  
-LANDING CONTROLS:  
To “call” the car to your floor:  
Press and release the landing control button. The button will illuminate,  
indicating the car is traveling to your floor. The illuminated button will  
go off when the car automatically stops at your floor.  
If the button does not illuminate when pressed:  
a) The car may already be at your floor.  
b) The scissors car gate or a hoistway door may not be fully closed.  
c) The power may be disconnected from the drive unit.  
-CAR CONTROLS:  
Upon entering the car, make sure the hoistway door and the scissors car  
gate are fully closed. To move the car to the opposite floor:  
Press and release the appropriate button (“UP” or “DOWN”). The car  
will begin moving to the opposite floor and automatically stop when it  
reaches the floor.  
Note: If the landing or car controls are equipped with key switches, only  
the key switch at the controls you are using must be turned to the  
“ON” position (turned clockwise).  
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-MANUAL LOWERING DEVICE:  
In the case of a power failure, the car can be manually raised or lowered  
using the manual lowering device (handwheel) as follows:  
If drive cables are slack, do not attempt to raise or lower  
the car. Immediately call your local Access Industries'  
dealer for emergency assistance.  
1) If controls are equipped with a key switch, turn all key switches to  
the “OFF” position and remove keys.  
2) Remove power from the drive unit at the disconnect switch. This is  
very important, in case power is unexpectedly restored.  
3) Insert the manual lowering device through the access hole in the wall  
and place onto the motor shaft.  
4) Rotate the manual lowering device in the desired direction to raise  
or lower the platform.  
POWER UNIT  
ASSEMBLY  
MOTOR SHAFT IS  
INSIDE THE HOLE  
IN THE END OF THE  
MOTOR  
MANUAL LOWERING DEVICE  
7
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-HOISTWAY DOOR INTERLOCKS:  
Hoistway door interlocks are designed to prevent the door from being  
opened when the car is not in proper landing position and to prevent  
operation of the elevator if a hoistway door is open. In case of a power  
failure, the hoistway doors may be opened by following the procedure  
below:  
1) Insert “crescent shaped” emergency release key through the cover  
plate on the door and into the interlock.  
2) Push downward on key to unlock. Hold key in this position while  
pulling door open. Note: Releasing the key will relock the door.  
-SLACK CABLE SAFETY DEVICE:  
If both steel drive cables become slack, the car will mechanically lock  
into the track and electrically terminate power to the drive unit. The  
device can be reset by your Access Industries' dealer. Note: If the device  
does trip, the cause must be determined and corrected before the elevator  
is put back into service.  
-EMERGENCY STOP BUTTON:  
When the emergency stop button is pressed, the car will stop and an  
audible alarm is sounded. To disengage the emergency stop button, pull  
out on the button until it pops up. If the car was stopped by the emergency  
stop button between floors, an “UP” or “DOWN” control button needs  
to be pressed to resume service.  
8
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MAINTENANCE  
Regular maintenance is essential in keeping your WINDSOR Elevator in  
proper operating condition. Please remember you, as the owner of this  
equipment, are responsible for making sure maintenance and upkeep is  
performed on a regularly scheduled basis.  
We strongly urge you to protect your investment by having only an  
authorized Access Industries' dealer perform all required maintenance,  
service and repair work. They are trained technicians, qualified to do the  
job.  
To assure proper operating condition of your elevator, the items listed  
below should be inspected and/or serviced every six (6) months.  
Tighten all track and car hardware.  
Inspect drive cables wear. Cables must be replaced if showing signs  
of wear.  
Inspect drive unit drums for wear and tightness to shafts. Drum must  
be replaced if showing signs of wear.  
Verify proper operation of unit control switches.  
Verify proper operation of both landing controls.  
Inspect trailing cable for wear or damage. Cable must be replaced if  
wear, cuts or damage is evident.  
Inspect vent plug to insure it is clean and operating.  
Inspect limit switches, door switches and cams for wear or damage.  
Switches and/or cams must be replaced if wear or damage is  
evident.  
9
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TROUBLESHOOTING  
Before You Call For Service. . . . . .  
A quick check of the Operating Instructions in this manual may prevent  
an unnecessary service call. Before calling your authorized Access  
Industries' dealer for service, refer to the following checklist . . .  
If Lift Will Not Operate:  
Check for a blown fuse or tripped circuit breaker at the main circuit  
box.  
Verify that the car's emergency stop button is not engaged.  
If equipped, check that key switch is turned to the “ON” position.  
Verify the scissors car gate is fully closed and unobstructed.  
If the elevator will not operate after checking the above items, contact  
your local authorized dealer for immediate service. If your elevator needs  
servicing, use only original replacement parts and hardware to maintain  
quality and performance.  
GENERAL SPECIFICATIONS  
WINDSOR Residential Elevator  
Maximum Travel: 16 feet (4.9  
Rated Load: 500 pounds (227kg  
Rated Speed: 20 fpm (.1 ms  
m)  
)
)
Power Supply: Dedicated 110 VAC, 20 AMP  
Motor: 3/4 hp, 110 VAC, 60 Hz, single phase  
Drive: 80:1 reduction helical worm  
Controls: Automatic push buttons  
10  
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LIMITED WARRANTY POLICY  
ACCESS INDUSTRIES, INC., 4001 East 138th Street, Grandview, Missouri 64030,  
warrants to the ORIGINAL PURCHASER ONLY for a two year period on the drive train  
(the drive train is comprised of the motor and gear) and a one year period on all  
component parts, commencing with the date of purchase, that each elevator and all  
parts used in the elevator shall be free of defects in material and workmanship. The self-  
addressed Limited Warranty card below must be completed and returned to ACCESS  
INDUSTRIES within 30 days from the date of the elevator's original purchase in order for  
this Limited Warranty to go into effect. OTHERWISE, THIS LIMITED WARRANTY WILL  
NOT BE APPLICABLE.  
The following are examples of items not considered manufacturing defects and are not  
covered by this Limited Warranty. 1. Difficulty or damage resulting from improper  
assembly, operation, care of maintenance. 2. Minor mechanical adjustments such as  
tightening of nuts, bolts, and screws. 3. Damage or difficulties due to misuse, neglect,  
fire, flood, acts of God, ordinary wear and tear, and damage during shipment that would  
be the responsibility of the carrier.  
NO WARRANTY IS EXTENDED, EXPRESS OR IMPLIED, WHETHER OF MER-  
CHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AFTER EXPIRATION  
OF THE WARRANTY PERIODS LISTED ABOVE FROM THE DATE OF THE ORIGINAL  
PURCHASE OF THE ELEVATOR. ACCESS INDUSTRIES and its dealer shall not be  
liable for any consequential, special or incidental damages arising out of the purchase  
or use of the elevator or resulting from breach of this Limited Warranty Policy, or any  
implied warranty, and the limit of liability of ACCESS INDUSTRIES and its dealer  
hereunder shall be the elevator's purchase price. Some states do not allow limitations  
on how long an implied warranty lasts or the exclusion or limitation of incidental or  
(continued on next page)  
9
To register your WINDSOR Residential Elevator, this card must be completed and returned  
to Access Industries, Inc. within thirty days from the date of the elevator's original purchase  
in order for the warranty to go into effect. OTHERWISE, this LIMITED WARRANTY WILL NOT  
BE APPLICABLE. (Please type or print)  
NAME __________________________________________________________________  
ADDRESS_______________________________________________________________  
CITY _______________________ STATE ___________ ZIP __________________  
PURCHASE DATE ____________ SERIAL NO: _______________________________  
AGE OF USER:  
r Under 50  
r 50-59  
r 60-69  
r 70-79  
r 80 & over  
DEALER'S NAME AND ADDRESS ___________________________________________  
____________________________________________  
________________________________________________  
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consequential damages, or legal remedies, so these above limitations may not apply to  
you.  
To make a claim under this Limited Warranty, immediately send to the dealer, who sold  
you the elevator and has the responsibility for handling your warranty claim, a notice of  
your claim, setting forth the defect complained of, along with a copy of the invoice or other  
proof of purchase and the serial number of the elevator. The dealer will notify ACCESS  
INDUSTRIES. Your notice must be received by the dealer within the warranty period from  
the date of the elevator's original purchase. Any defect in the elevator due to materials  
or workmanship will be repaired or the elevator replaced without charge for materials. If  
the elevator is not delivered to the dealer for repair or replacement, the dealer may make  
a service charge for going to the location of the elevator. Such charge is not covered  
under this Limited Warranty. ALSO, THIS LIMITED WARRANTY DOES NOT COVER  
ANY LABOR OR SERVICE CHARGES INCURRED IN THE REPAIR OR REPLACE-  
MENT OF A DEFECTIVE ELEVATOR OR PART BY THE DEALER OR ACCESS  
INDUSTRIES. It is permissible to have any repairs made or replacement work done as  
a result of any defects in material and workmanship by someone other than the dealer  
under this Limited Warranty. However, the Limited Warranty does not cover any charges  
or expenses assessed by any such other person or company performing such repairs or  
replacement work. All parts used to replace defective materials must be genuine  
ACCESS INDUSTRIES parts to be covered by this Limited Warranty.  
This Limited Warranty gives you specific legal rights, and you may have other rights which  
vary from state to state.  
ACCESS INDUSTRIES, INC. • 4001 East 138th Street • Grandview, MO 64030  
ACCESS INDUSTRIES, INC.  
4001 East 138th Street  
Grandview, MO 64030  
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