WhisperKool Refrigerator 8000ti User Manual

EXTREME SERIES  
OWNER’S MANUAL  
Platinum 4000  
Platinum 8000  
8000ti  
The Coolest Thing In Wine Storage  
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TABLE OF CONTENTS  
WhisperKOOL Extreme Series Quick Reference Guide . . . . . . . .4
Controller Quick Reference Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Receiving & Inspecting The Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Preparing the Wine Cellar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13  
Through-The-Wall Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14  
Installation Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17  
Ducted Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18  
Remote Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22  
Liquid Measuring Thermostat System. . . . . . . . . . . . . . . . . . . . . . . 24  
Variable Speed Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25  
System Operation: Standard and Remote . . . . . . . . . . . . . . . . . . . 26  
Control Panel Features and Operation . . . . . . . . . . . . . . . . . . . . . . 27  
Maintenance Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30  
Troubleshooting Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31  
Technical Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33  
Installation Terms and Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . 34  
Page 3  
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WHISPERKOOL Series QUICK REFERENCE GUIDE  
Front / Side View  
Front Grille  
Probe Input  
TM  
HIGH  
MED  
L
O
W
Controller  
Control Panel  
Speed Control (only 8000ti models)  
Rear View  
Posterior Grille  
Rear Power Option  
Drain Port  
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CONTROLLER QUICK REFERENCE GUIDE  
Defrost  
Compressor  
Evaporator Fan  
Cellar “Pre-Chill” Buon 3-5  
Hi Bole Temp History & Scroll  
Energy Reducon  
Buon  
1
Buon  
1
Energy Reducꢁon  
Low Bole Temp History & Scroll  
Set Buon  
View Set Point  
Buon  
1
1
Change Set Point 3-5  
SET + Down = CPSM 3-5  
Reset Hi & Lo Buon 3-5  
Control “ON/OFF” Buon  
Turns the Cooling Unit  
“ON/OFF”  
1
Condenser Fan  
ALARM  
Pre-Chill Display  
Note: The 1 or 3-5 qualifies the amount of time in seconds that the button must be pushed to activate the feature.  
FAN SPEED REFERENCE  
(Extreme 8000ti only)  
Your fan speed will depend on thermal load on the wine cellar, and resulting cooling that is required to cool and  
maintain your wine cellar at the desired temperature.  
Speed  
Low  
CFM  
274  
318  
333  
DBA*  
Cellar Capacity**  
1500 cu. ft.  
Evaporator/Condenser  
57/57  
59/59  
60/61  
Medium  
High  
1750 cu. ft.  
2000 cu. ft.  
* To get a feeling for decibels, a food blender at 3 ft. is 90 dBA, garbage disposal at 3 ft. 85 dBA, vacuum cleaner at  
10 ft. is 75 dBA, normal speech at 3 ft. 79 dBA, dishwasher in the next room 55 dBA, Quiet night 35 dBA.  
**Based on proper cellar construction and accounting for any windows or non insulated surfaces.  
Please refer to the Preparing the Wine Cellar section on page 8 for more information.  
Page 5  
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INTRODUCTION  
Customer Service  
Thank you for purchasing a WhisperKOOL Extreme Series cooling unit. We strive to provide the highest quality prod-  
ucts and the best possible customer service. If you have any questions about your WhisperKOOL unit, please call us  
at 1(800) 343-9463.  
Using the Manual  
This User’s Manual is intended to assist in the proper installation and maintenance of the WhisperKOOL Extreme  
cooling system. In order to ensure the longevity of your cooling unit, the equipment should be installed properly and  
have a proper care and maintenance schedule. Please read and review this manual carefully and keep it for future  
reference.  
What Is the WhisperKOOL Extreme Series Cooling System?  
The WhisperKOOL Extreme Series system is a specialized refrigeration unit designed for one purpose only: to main-  
tain the optimal temperature and humidity levels conducive to the proper storage and aging of fine wines. It is a  
self-contained cooling unit designed to be used as a forced-air through-the-wall unit or as a remote mount unit with  
external duct work connections.  
How Does the WhisperKOOL Extreme Series Work?  
The WhisperKOOL Extreme Series cooling system is especially designed for the use and application to maintain opti-  
mal conditions for wine storage and aging. The system is fully self-contained and can be installed as a “Thru-The-Wall’  
application, or the unit is capable of an even more flexible “Ductedapplication, which allows the unit to be placed in  
an indoor remote site, resulting in a quiet airflow. Both models offer an alarm interface with your current alarm sys-  
tem, or an optional auto-dialer. You can also choose to have direct access to your control system via the Internet us-  
ing a cell phone or computer, which will allow you to monitor the system, access data history, edit control parameters,  
and receive email/cell phone alarm notifications. The standard “Through-the-Walland ducted units are temperature  
controlled via a bottle probe, and the ducted system comes standard with a remote key board that can be located up  
to 300 ft from the cooling system (Note: Remote Unit comes standard with a 50 ft cord and remote keypad, additional  
lengths are optional).  
Temperature Setting  
The WhisperKOOL Extreme unit can be set at any temperature within the acceptable wine-aging range of 50°F to  
67°F. It is designed to cool 55°F cooler than the ambient temperature of the space to which it is exhausting.  
Model  
4000  
8000  
8000ti  
Cellar Size  
Dimensions  
Weight  
1000 cu. ft.  
2000 cu. ft.  
up to 2000 cu. ft.  
14.25”W x 22.5”H x 27.5”D  
110 lb.  
14.25”W x 15.75”H x 25.5”D 14.25”W x 22.5”H x 27.5”D  
85 lb.  
110 lb.  
36/10  
66  
AMPS (starting/running) 32/9  
00  
dBA  
67  
57 low 59 med. 60 high  
Installation  
Thermostat  
Through-the-Wall, partially ducted, fully ducted  
Digital Control Display  
55°F temperature differential  
(maintains proper cellar temperature when exhaust environment does not exceed 110°F)  
Temp. Delta  
Can be done if the outside temperature does not exceed 110°F, the external grille  
cover is highly recommended.  
Outside Venting  
Ducting Options  
Warranty  
Unit can be fully ducted.  
2 year parts and labor / 5 year compressor  
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RECEIVING & INSPECTING THE UNIT  
Customer Warranty Registration  
PLEASE COMPLETE AND RETURN THE WARRANTY CARD UPON RECEIPT OF THE UNIT.  
By completing the Product Registration Card, you will be confirmed in our customer database ensuring that  
your information is on file to help you obtain efficient warranty service.  
Please refer to pages 34 - 36 for complete terms and conditions, warranty guidelines, and policy for your Whis-  
perKOOL Extreme Series cooling unit.  
Receiving and Inspecting the Unit  
Note: WhisperKOOL Extreme units are manufactured in the USA and tested prior to shipment.  
Lift only at the designated hand hold locations on the shipping container or fully support the unit from  
underneath. A shipment may include one or more boxes containing accessories.  
Before opening the container, inspect the packaging for any obvious signs of damage or mishandling.  
Write any discrepancy or visual damage on the Bill of Lading before signing.  
Place the box containing the WhisperKOOL unit on a tabletop to prepare it for installation and testing.  
Review the Packing Slip to Verify Contents  
Check the model number to ensure it is correct.  
Check that all factory options ordered are listed.  
If any items listed on the packing slip do not match your order information, contact WhisperKOOL Customer  
Service immediately.  
Check the Accessory Kits for the following contents:  
Kit One:  
WhisperKOOL Extreme Series User’s Manual  
Registration / Warranty Card  
Kit Two:  
Power Cord  
Standard Screws (9)  
Self-Tapping Screws (9)  
Drain Line tube (1), Connection “T(1), and Clamp (1)  
Mounting Flange Pieces (4)  
Bottle Temperature Probe (Standard Unit)  
Insulation Foam (4 strips)  
Please leave the WhisperKOOL unit in its original box until you are ready for installation. This will allow you to  
move the product safely without damaging it. When you are ready to remove the product from the box, refer to  
page 13 for installation instructions.  
Note: Save your box and all packaging materials. They provide the only safe means of transporting/shipping  
the unit.  
Page 7  
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PREPARING THE WINE CELLAR  
The performance and life of your WhisperKOOL unit are contingent upon the steps you take in preparing the  
wine cellar.  
Note: Improperly preparing your enclosure or incorrectly installing your WhisperKOOL unit may cause unit fail-  
ure, leaking of condensation, and other negative side effects.  
IT IS HIGHLY RECOMMENDED THAT YOU OBTAIN THE ASSISTANCE OF A  
WINE STORAGE PROFESSIONAL.  
Wine storage professionals work with licensed contractors, refrigeration technicians, and racking companies to  
build well-insulated, beautiful, and protective wine cellars. WhisperKOOL has put together some useful tips to  
assist in the installation process. Our recommendations are meant to act as a guide in the process of building a  
proper enclosure. Your intended location may have specific needs that we do not address.  
Wall & Ceiling Framing  
Build wine cellar walls using standard 2x4 or 2x6 construction methods and ceiling joists following the guide-  
lines of local and state codes in your area. As a general rule, the thicker the walls and the higher the insulation  
factor in your cellar, the better it will be at maintaining a consistent temperature.  
Insulation  
Insulation is REQUIRED with the use of the WhisperKOOL product. Standard fiberglass or rigid foam insulation  
is normally used in cellar construction or, in some cases, “blown-ininsulation is used. It is very important that  
all walls and ceilings are insulated to keep the cellar temperature as consistent as possible during the summer  
and winter months. The R-factor, or quality of insulation, is determined by the rate at which heat passes through  
the insulation. The higher the R-factor, the more resistant the insulation is to conducting heat. Using higher  
R-values in insulation will lower your operating costs and unit run time. (R-13 minimum, R19 recommended, R30  
for ceiling and exterior walls)  
Vapor Barrier  
Vapor Barrier is REQUIRED to prevent the intrusion of water vapor so that the cellar can be kept at the correct  
temperature and humidity. 6 mm plastic sheeting (recommended) should be applied to the warm side of the  
cellar walls. The vapor barrier must also be applied to the outside walls and ceiling. If it is impossible to reach  
the outside, then the plastic must be applied from within the cellar. The most common method is to wrap the  
entire interior, leaving the plastic loose in the stud cavity so the insulation can be placed between each stud. All  
of the walls and ceiling must be wrapped in plastic for a complete vapor barrier.  
In areas of high humidity, such as Southern and Gulf States, the vapor barrier will prevent infiltration of warm  
moist air. The moist air can cause mold to form, and standing water in drain pans promote microbial and fungal  
growth that cause unpleasant odors and indoor air quality problems. If mold is found, remove it immediately  
and sanitize that portion of the unit.  
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Mounting the Unit  
Unobstructed Airflow  
The unit should be mounted within 18“ of the  
top of the room in order to achieve sufficient  
cooling. As the room cools down, the warm  
air will rise to the ceiling. Mounting the Whis-  
perKOOL high in the room will create a consis-  
tently cool environment by capturing the warm  
air and replacing it with cool air. Mounting the  
unit low in the room will result in a temperature  
variation in the room due to the unit’s inability  
to draw warm air from the ceiling of the cellar to  
the unit itself.  
Unobstructed airflow to and from the  
unit is a critical factor in the unit’s overall  
performance. Make sure there is a 3 ft.  
horizontal clearance in the front of the  
unit. This will assure that the unit can  
move the air around in an efficient man-  
ner. Avoid any attempt to camouflage  
the unit by installing racking in front of  
the unit. This will restrict the airflow and  
lower the performance of the unit.  
Exhaust Room  
Exhaust  
Front of Unit  
Intake  
Wine Cellar  
Door and Door Seal  
An exterior grade (1 3/4”) door must be installed as a  
cellar door. It is very important that weather stripping  
is attached to all 4 sides of the door jam. A bottom  
“sweepor threshold is also required. The door must  
have a very good seal to keep the cool cellar air from  
escaping out of the cellar. One of the most common  
problems with cooling units running continually is the  
door not sealing properly. In cases where glass doors  
are used and the room size is close to the recom-  
mended unit size, the next larger size WhisperKOOL  
should be used. This will compensate for the insula-  
tion loss due to the inefficient door.  
TM  
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Ventilation  
The necessity of dissipating heat away from the unit is critical to the unit’s performance and cannot be over-  
stated. As the unit operates and cools, a greater amount of heat is generated on the exhaust side of the unit.  
Adequate ventilation is required in order to dissipate heat away from the unit. If ventilation is inadequate, the  
exhaust will heat up and adversely affect the unit’s ability to cool. In some cases, it may be advisable to install a  
vent fan to dissipate heat within the exhaust area on the backside of the unit. However, you must have a fresh  
air inlet as well. If your unit requires ducting, please contact WhisperKOOL Customer Service to obtain a spe-  
cially designed ducting accessory kit for the unit. Using any other ducting system will void the warranty.  
Ambient Temperature Factor  
The cooling system has the ability to cool a maximum of 55°F below the ambient temperature of the room it  
is exhausting to. Therefore, you want to exhaust the unit in a room which will not exceed 105°F. Otherwise the  
unit will not have the capacity to keep the wine at a desirable 55°F.  
Unobstructed Airflow  
Unobstructed airflow to and from the unit is a critical factor in the unit’s overall performance. Make sure there is  
a minimum 3 ft. horizontal clearance from the rear of the unit as well as a minimum 3 ft. clearance in front of the  
evaporator fans. This will assure that the unit can move the air around in an efficient manner.  
Back - Exhaust Room  
Front - Wine Cellar  
Exhaust Fan  
WhisperKOOL  
(side view)  
110ºF  
55ºF  
Air Intake  
Cellar Wall  
How to Build a Wine Cellar Instructional Video  
through the steps of constructing a properly built wine cellar and the installation of our WhisperKOOL product line.  
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Sizing the Unit to the Room  
Model  
Cellar Volume  
AMPs  
(starting)  
32  
AMPs  
(running)  
9
Product Dimensions  
(W x H x D)  
(cubic feet)  
1000  
4000  
14.25x 15.75x 25.5”  
8000  
2000  
36  
36  
10  
10  
14.25x 22x 27”  
14.25x 22x 27”  
high  
8000ti  
2000  
1750  
1500  
med  
low  
8000ti  
8000ti  
36  
36  
10  
10  
14.25x 22x 27”  
14.25x 22x 27”  
Cutting the Hole for the WhisperKOOL Unit  
Tools Needed  
Level  
Hammer  
Screwdriver  
Saw  
Locate the center of the wall upon which the unit will be installed. Using a stud finder, locate the studs on either  
side of the center point, and mark them with vertical lines.  
Using a level and a pencil, mark a horizontal line on  
the wall between the two studs, approximately 1.25”  
(or as close as possible if more than 1.25”) from the  
ceiling.  
Using a ruler or measuring tape, measure 16down,  
and mark another horizontal line parallel to the first  
one.  
Mark the horizontal lines with a level  
Using a saw, cut along the uppermost horizontal line  
until your saw reaches the stud. Turn the saw around,  
inserting it into the cut you have just made, and cut  
toward the opposite stud so that you have a clean hori-  
zontal cut between the two studs. Be careful not to cut  
into the studs themselves.  
Now make the second horizontal cut from stud to stud  
on the line 16below the first cut.  
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Once the horizontal lines have been cut, make vertical cuts using the inside edge of the studs as a guide. Once  
you have made both vertical cuts, you should have a rectangular hole in the sheetrock. Now you have to make  
the same hole on the other side of the wall. Since you already have one hole, this is an easy process. Using a nail,  
mark all four corners of the first hole by making nail holes through the sheetrock. Then on the other side of the  
wall, connect the holes with a pencil mark and cut.  
Sheetrock alone cannot support the weight of a 65 lb.  
(or more) cooling system. Therefore, it is necessary to  
frame the hole that you have just cut with upper and  
lower supports.  
Using two 2x4’s at 14.5in length and eight 6d nails,  
secure the upper and lower supports to the right and  
left studs, just inside the sheetrock. Make sure that the  
internal height remains at 16so that the WhisperKOOL  
system will fit snugly through the framed cut-out.  
Frame the hole with two-by-four supports  
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INSTALLATION  
Electrical Needs  
The WhisperKOOL Extreme System requires a dedicated 115-volt 15-amp circuit. The unit draws a large amount  
of amps at initial start up. By designating a dedicated circuit breaker, you will guarantee the unit has enough  
power to run effectively. Contact an electrician for assistance with the installation of this dedicated electrical  
circuit:  
1. Match the electrical outlet to the plug provided on the WhisperKOOL unit.  
2. Provide a dedicated circuit and wiring for the unit.  
3. Provide a weatherproof plug for units mounted outside.  
4. Mount outside units at a height of 18and provide overhead protection.  
Electrical Outlet  
The unit is equipped with two electrical outlets: one for the interior or cellar side and one for the exterior or  
outside of the cellar. There is a toggle switch located on the right side of the unit that indicates front (cellar side)  
and rear (exterior side). When placed in either position, power will come from that outlet only.  
Plug your WhisperKOOL unit into a surge protector or power conditioner. As with any sensitive electrical equip-  
ment, the WhisperKOOL electrical equipment may be damaged by power surges and spikes. Power surges and  
spikes are not covered in the WhisperKOOL Extreme warranty.  
WE RECOMMEND THAT YOU DO NOT USE A GROUND FAULT INTERRUPTER (GFI) WITH THIS PRODUCT.  
In case the unit should lose power, press the reset button and attempt to turn the unit back on. Check the home/  
main circuit breaker. If the unit does not respond properly, refer to the Troubleshooting section on page 31.  
Manual  
Reset  
FRONT  
Communication  
REAR  
Access Port  
Front  
Power  
Plug  
Front / Rear  
Power Switch  
Test the Unit Prior to Installation  
To prepare it for testing before installation in wall:  
Remove unit from box  
Place unit on tabletop  
Plug in unit to electrical outlet  
Plug in bottle sensor  
Turn on to test (Should be 12°F across coils)  
Turn off after test  
Remove bottle sensor  
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THROUGH-THE-WALL INSTALLATION (without ductwork)  
Mounting Flange Pieces  
There are four individual pieces located in Kit 2 of your enclosed accessory kits. These flange pieces are de-  
signed to be used on the backside of the Extreme Series to mount to the exterior wall. There are three punch-  
outs located on the exterior of the housing. The punch-outs are designed for specific through-the-wall installa-  
tion mounts. Please refer to the illustration for location of the punch-outs.  
#1. Retrofit your current WhisperKOOL  
cooling unit  
#2. Middle wall installation  
#3. Flush mount to exterior wall  
Back of unit  
Applying Insulation Tape  
Locate the four precut pieces of  
black foam tape included with the  
system. There should be two larger  
pieces and two smaller pieces. Once  
you have attached the flange pieces  
to the unit, peel back the white-  
paper adhesive covering and place  
on the corresponding size of flange.  
The large pieces are applied to the  
top and bottom of the unit and the  
smaller pieces to the right and left  
side flanges. This foam creates a  
tight seal between the flange and  
the wall.  
Front of unit  
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Placement of Unit  
Slide the unit from either the inside or outside wall into your wine cellar with the outer flange flush to the wall.  
You will need to reverse the mounting flange depending on inside or outside use. Secure the flange to the wall  
through the pre-drilled holes. The screws should penetrate the studs as well as the upper and lower supports  
to provide adequate support for the WhisperKOOL system (see illustration). Seal all cracks and gaps around the  
WhisperKOOL Extreme unit with an air-tight sealant or caulking to prevent air leakage.  
Note: If you use decorative molding, it should be attached to the walls and never to the cooling unit itself.  
2x4 Upper Support  
Wall Stud  
Mounting Flange  
Back of unit  
2x4 Lower Support  
Drain Port  
Electrical Outlet  
Location of Supply and Return Grilles  
Locate the supply and return grilles inside the cellar to create an airflow pattern that maximizes air circulation in  
the room. Avoid short circulation of the air.  
Do not:  
Install through-the-wall return air grilles at floor level, as they will collect dust from the floor.  
Mount the unit lower than 18from the top of the room.  
Locate the supply or return air grille where it is blocked by bottles, boxes or cases.  
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Condensation Drain Line Tube  
The condensation drain line tube is used to remove excess condensation from the unit to a proper discharge  
location. It is important that the drain line tube is properly connected and used to prevent leakage and other  
problems associated with excess condensation.  
Failure to use the condensation drain line tube will void the warranty on the unit.  
Drain Line  
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INSTALLATION OPTIONS  
Exterior Grille Installation  
The exterior grille is required on all installations where the condenser side of the unit is exposed to the outside  
of the dwelling (i.e. rain and weather).  
The condenser grille must be removed. Locate the screws at the bottom of the grille and remove. Using me-  
dium force, push the grille upward and lift the grille away from the unit. Replace the bottom screws and tighten  
the upper screws.  
Now determine at what depth the unit will be installed:  
For a non-flush installation (i.e. holes location #1 WhisperKOOL retrofit or #2 Middle Wall), place the grille  
on the condenser end and line up the holes on the grille with the holes on unit location #3. Use the 10  
screws provided to fasten the grille to the unit.  
For a flush installation, place the grille on the condenser side and then place the mounting bracket over  
the grille sides, “stackingthem. Align the holes and fasten with the 10 screws provided.  
Non-Flush Installation  
Flush Installation  
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DUCTED INSTALLATION  
Use duct work to connect the unit to the supply and return outlets in the wine cellar. Use only insulated duct  
work to minimize cooling losses, prevent sweating, and reduce noise.  
Use duct work on the condenser section to redirect or absorb sound, bring in outside air to the unit inlet, and/or  
exhaust the hot air.  
Note: Do not exceed a total of 25for each length of duct work run and a total of 50combined for both the  
supply and return lengths.  
Avoid crimping the flexible ducts. This chokes down the inside area and reduces the airflow causing the unit to  
operate erratically.  
Be sure all ducts and surfaces in contact with the airflow are insulated and have a vapor barrier on the outside.  
Un-insulated ducts and surfaces cause bare, exposed metal surfaces to sweat, further  
degrading the insulation and equipment cooling capacity.  
General Duct Recommendations  
Provide support for the flexible duct to prevent sags and bends.  
Stretch out the duct to make a smoother interior, which reduces air resistance.  
For 90° bends, use a 90° adjustable elbow (Ell).  
Do not squeeze or reduce the inside diameter of the ducts, which reduces airflow.  
Use short and straight duct work where possible.  
Remove the grilles and panels from the openings to connect the duct work.  
Check that all fan blades move freely.  
Keep air paths free of loose foreign objects and debris.  
Connect the round flexible ducts to the WhisperKOOL unit using the duct collars provided with the duct  
accessory kit.  
Pull the outer plastic wrapping and insulation away from the end of the duct to expose the reinforced  
inside duct liner.  
Fasten the duct collar using tie straps or clamps around the inside liner.  
Secure the duct collar to the unit using the screws provided. Take care to not damage or bend the gasket.  
Use approved duct tape to seal all joints.  
Do not clamp around the outside insulation, as it will compress and loosen over time.  
Cold Air to/from Wine Cellar  
Remove the supply air grille to install duct work between WhisperKOOL unit and the cellar.  
Connect the supply air duct work from the cellar to the supply air outlet adapter flange at the  
WhisperKOOL unit.  
Connect the return air duct work from the cellar to the return air inlet adapter flange at the  
WhisperKOOL unit.  
Warm Air to/from Wine Cellar  
Connect duct work on the condenser to direct heat and air noise away from occupants.  
Connect duct work to another space within the basement or out of the building if exhausted heat is  
undesirable.  
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DUCTED INSTALLATION cont.  
STEP 1:  
Remove the grill from the unit by  
unscrewing the screws that hold it in place.  
STEP 2:  
Move the duct plenum into place  
STEP 3:  
Screw the plenum into place using the  
same screws that held the grill in place.  
HIGH  
MED  
L
O
W
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STANDARD DUCTED INSTALLATION  
Dual Outlet Duct  
Cold Air Supply-Cellar  
Heat Exhaust  
Return Air-Cellar Side  
Condenser Intake  
Attic Mounted System  
Condenser Exhaust  
Cold Air  
Return Air  
Condenser  
Intake  
Adjacent Room  
Wine Cellar  
Fresh Air  
Intake  
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STANDARD DUCTED INSTALLATION  
Dual Outlet Duct  
Adjacent Room  
Wine Cellar  
Return Air-Cellar Side  
Outside through the Wall  
Adjacent Room  
Wine Cellar  
Condenser  
Intake  
Return Air-Cellar Side  
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REMOTE CONTROLLER: INSTALLATION AND CONFIGURATION  
The WhisperKOOL Extreme Series can be configured with a remote controller system. If you have a unit with a  
remote controller, please review this section.  
The controller can be installed up to 50 feet away from the cooling unit, or up to 300 feet away with the extend-  
ed connection wire.  
To install the remote controller, remove the mounting bracket and secure the bracket to the wall in the desired  
location. Reattach the controller to the bracket.  
Mounting Bracket  
Attach the connection wire as shown below, with the red wire in the upper connection slot and the black wire in  
the lower slot.  
Red Wire  
Black Wire  
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Connection wire in Side Mount configuration  
Connection wire in Rear Mount configuration  
Below is an illustration of one possible way to configure the remote controller in a wine cellar.  
Cooling Unit  
Bottle Probe  
Remote  
Controller  
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LIQUID MEASURING THERMOSTAT SYSTEM  
The WhisperKOOL Series cooling units come equipped with a liquid temperature measuring thermostat system.  
This system incorporates the following advantages:  
1. Self-Calibrating Probe: The probe contains a sensor chip, which actually communicates back and forth  
to the thermostat. This results in a consistent temperature setting and accuracy. Do not remove the tip  
from the probe!  
2. Heavy-duty Circuitry: The circuitry within this new unit has been upgraded to resist power surges,  
which play havoc on electrical components. This improvement will ensure years of trouble-free use.  
However, for the highest reliability, we recommend that the customer install a surge protector for the  
unit itself.  
Measuring liquid temperature has a few unique advantages:  
1. Wine temperature is kept in a very precise controlled environment. This assures a consistent tempera-  
ture.  
2. By measuring the liquid temperature rather than air, the unit will operate 75- 80% of the time.  
To Use the thermostat:  
1. Locate an empty wine bottle.  
2. Fill 3/4 full with room temperature tap water.  
3. Place bottle probe securely into bottle.  
4. Place bottle with probe level and to the side  
of the unit in your wine cellar. Avoid pulling  
too much on the probe cord. It may become  
disconnected resulting in non-operation of the  
unit.  
Note: The thermostat can be set between 50°F  
and 76°F.  
Remember: The WhisperKOOL System is based on  
the temperature of the water.  
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VARIABLE SPEED CONTROL  
(only on the 8000ti)  
Designed for wine cellars from 1500 to 2000 cubic feet, the Extreme 8000ti features variable-speed fans with a  
“highsetting for maximum performance in high-temperature (+110°F) environments and a “lowsetting for  
super-quiet operation.  
Fan Speed Selector Switch (Low/Med/High): The cooling unit fans operate on 3 speed settings: Low, Medium,  
and High. For optimum sound and energy efficiency, select the lowest fan speed that will maintain the desired  
cellar temperature. High speed is recommended for initial cellar cool down, extreme temperature conditions  
and ducted installations.  
SET  
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SYSTEM OPERATION: STANDARD & REMOTE  
Initial Start-Up  
Low Ambient Conditions  
When power is applied to the unit, the control will  
briefly display all symbols, and the Compressor sym-  
bol will be displayed (if unit is calling for cooling).  
If the unit is installed in a Through-The-Wall applica-  
tion (which will allow the condenser to be exposed to  
low ambient temperatures), the condenser fan may  
There may be a brief delay prior to the evaporator and cycle on and off. The purpose of the fan cycling is to  
condenser fans turning on, as the fans will not turn on maintain the system high side pressure, which will  
until the sensors reach their perspective start tem-  
peratures (below 70°F for the evaporator and above  
80°F for the condenser). When the condenser fan is  
ensure an adequate refrigeration process. The fan cy-  
cling process is accomplished by way of a temperature  
probe attached to the condenser coil.  
activated the “AUXsymbol will turn off, and when the Note: Remote control systems do not use condenser  
evaporator fan is activated the “FANsymbol will turn  
on. The temperature control feature for the evapora-  
tor fan is a feature applicable to Whisperkool Advance  
Product Safety Technology (APST), which ensures  
that in the possible event of a cooling deficiency, the  
heat from the indoor fan will not raise the heat of the  
wine cellar, which could otherwise have an adverse  
effect on the wine aging process. After the indoor  
coil reaches a temperature below 70°F, the indoor fan  
symbol will be displayed and the fan will turn on.  
Note: For remote system condenser fan cycles with  
the compressor, the “Auxsymbol does not apply.  
fan cycling.  
Bottle Probe Failure Protection  
In the event that a bottle probe should fail, the APST  
(Advance Product Safety Technology) will automati-  
cally transition the Refrigeration Compressor cycles  
to a pre-determined time series (based on detailed  
laboratory testing), which will ensure that the product  
is kept within the safe range.  
Remote Control Panel (optional)  
The control panel can be installed or mounted sepa-  
rately from the cooling unit itself (remotely), using the  
supplied cable. This option provides unique flexibility  
for installing the Extreme Series cooling unit in your  
wine cellar. The remote option must be specified when  
the unit is ordered.  
Normal System Cycle  
After the bottle probe has reached the set point (all  
units are shipped with the set point of 55°F and a dif-  
ferential of 1°F), the compressor and the condenser  
fan will turn off, but the indoor fan will continue to  
run for about 5 minutes, which is a feature of the  
WhisperKOOL Humidity Management (WHM) system.  
The WHM is an adjustable feature which allows the  
customer the convenience of managing the humid-  
ity enhancement of their wine cellar. The WHM is one  
of the many Customer Preference Selection features  
which allow the customer the ability to fine tune the  
controls.  
Note: Remote Control is generally standard with a  
“Ducted Unit”  
Ducting and Ventilation Options  
The ventilation system is ideal for ducting. The option-  
al collars fit standard ventilation ducting allowing the  
installer to vent air to and from the unit for optimum  
performance (please see specifications for details).  
Anti Short Cycle  
The Anti Short Cycle ensures that the unit will remain  
off for a period of 5 minutes after the unit has reached  
the set point to allow the pressure in the refrigeration  
system to equalize prior to starting the compressor.  
Defrost Cycle  
The Defrost Cycle is a precautionary measure, as icing  
or frosting of the coil does not occur during normal  
operation. The system will go through a defrost cycle  
every 4 hours. During the defrost cycle, the indoor fan  
will provide air flow across the indoor coil, which will  
evaporate any frost accumulation.  
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CONTROL PANEL FEATURES AND OPERATION  
Button  
Normal Functions  
ON/OFF  
The ON/OFF button allows the customer the convenience of turning the refrigeration system  
ON or OFF, from the control panel. This feature does not disconnect power from the unit, and  
the condenser fan will continue to run in the OFF position. In order for the power to be shut off  
from the unit, the power cord must be unplugged from the wall receptacle.  
Press the ON/OFF button once for button application.  
Up and  
Down  
Arrows  
Use these buttons to scroll up or down the CPSM menu.  
Displays the Highest and Lowest temperature sensed by the Bottle Probe. This feature allows  
the customer instant access to the recorded data applicable to the Bottle Probe Temperatures,  
it can be easily reset to reflect current temperatures.  
1. Press the “UParrow, or the “Downarrow once, and the Highest or Lowest Temperature (Hi/Lo)  
sensed by the Bottle Probe, will be displayed.  
2. To reset the Hi/Lo, press and hold the “Setbutton when the Hi/Lo value is displayed on the  
Digital Display, continue to hold the “Setbutton until “rstappears on the digital display and then  
blinks. This will erase the past recorded “Temperature Data Historyand start recording, from the  
current time and temperature, forward. Temperatures displayed would reflect Bottle Probe Tem-  
peratures from that point in time, and beyond.  
3. The Hi/Lo feature should be reset at initial “Start-Upand after the Cellar or Cabinet has obtained  
normal operating temperatures, which is generally 55°F.  
Cellar  
The CPC Feature is activated by pressing the Up button for 3-5 seconds, and the CPC logo will be  
PreChill displayed on the digital display. The CPC feature can be terminated by pressing the Up button for  
(CPC)  
3-5 seconds, or the feature will self terminate after 6 hrs.  
1. The (CPC) Feature may be used to Pre-Chill the Cellar prior to loading it with Warm Product. The  
feature will shift the Set Point down to a lower setting of 52°F, for the next 6 hours. After the 6 hour  
time period, the Set Point will automatically return to the original Set Point.  
2. The CPC feature can be conveniently adjusted to the customer’s specific needs, by accessing the  
“Customer Preference Select Mode(CPSM). See Customer Preference Select Mode Instructions.  
Note: This feature is not available on the Remote Key Pad application.  
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Energy  
Reduc-  
tion  
1. The ER feature can be used to save energy and aids in extending the life of the system.  
2. The ER button is located at the top L/H side of the control. The ER feature is activated by press-  
ing the ER button one time, and the ER logo will appear on the digital display.  
3. The purpose of the ER feature is to reduce energy cost, by shifting the Set Point up by 4 degrees,  
which will allow the cooling system to run for shorter periods of time, resulting in a reduction in  
energy cost.  
(ER)  
4. The ER feature allows for Energy Savings at any time - During periods of high ambient tempera-  
tures, vacations or business travel.  
5. To deactivate the ER feature, press the ER button one time, and the ER logo will turn off.  
6. The ER feature can be conveniently adjusted to the customer’s specific needs, by accessing the  
“Customer Preference Select Mode(CPSM). See Customer Preference Select Mode Instructions.  
Note: This feature is not available on the Remote Key Pad application.  
Set  
Button  
1. Press the “Setbutton once and it will display the Set Point. After approximately 5 seconds, the  
display will return to normal operation and display the Bottle Probe temperature.  
2. Press and hold the “Setbutton for 3-5 seconds until the set point is displayed and the °F symbol  
starts blinking. Next press the “UP or Downarrows to change the Set Point. Next press the “Set”  
button once and the Set Point numbers and the °F on the display will blink to confirm the new Set  
Point setting.  
3. Press and hold the “Setbutton during the display of the Hi/Low “Temperature Data History”  
(hold button unit “rstblinks on display), and it will erase the past recorded data file and start re-  
cording, from the current time and temperature.  
4. Press the “Setand the “Down Arrowbuttons simultaneously, for 3-5 seconds, and you will ac-  
cess the “Customer Preference Selection Mode(CPSM). The CPSM allows the customer to “Fine  
Tunethe Control Operating System to their applicable choice.  
CPSM  
Mode  
Press the “Setand the “Down Arrowbuttons simultaneously, for 3-5 seconds, and you will access  
the “Customer Preference Selection Mode(CPSM). The CPSM allows the customer to “Fine Tune”  
the Control Operating System to their applicable choice.  
The following CPSM options are available for adjustment:  
Fon – Humidity Management Enhancement: This parameter is normally set at 5, which should  
provide adequate relative humidity for the cellar.  
An increase in this parameter will increase the Humidity Enhancement (%RH), and a decrease in  
the parameter will decrease Humidity Enhancement (%RH).  
Adjustments should be made in increments of 5, with a maximum of 15, and a minimum of 0.  
After any adjustment to Humidity Enhancement, you should wait a minimum of three days  
before making any additional adjustments. This will allow the cellar sufficient time to acclimate  
to the new setting.  
Fof - Humidity Management Enhancement: This parameter is normally set at 1. This parameter  
should not be adjusted, as it simply provides an OFF cycle time for the fan, during the compressor  
OFF cycle. However, the parameter is located within the CPSM as a convenience to the customer,  
should it need to be adjusted.  
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CPSM  
Mode  
(Cont.)  
CCS – Cellar Pre-Chill Set Point: This parameter is set at 52°f, but can be adjusted to a set point  
between 45°f - 67°f.  
bLL/Act – Compressor Off or On for Low (bLL) or High (Act) Temperature Alarm: These parameters  
are set at “n. With this parameter set at “nthe refrigeration system will continue to operate nor-  
mally, if there is a High or Low temperature Alarm. To change this parameter, change the setting to  
“y, and the compressor/refrigeration system will shut off during a High or Low temperature Alarm.  
Con/Cof – Compressor On time (Con) and Off time (Cof) with a Probe 1 failure/Alarm. These pa-  
rameters are set at Con 40 min/Cof 10 min. In the event that there is a Probe 1 failure/Alarm, the  
compressor/refrigeration system automatically starts a predetermined ON/OFF cycle, which is con-  
trolled by the Con and the Cof parameters. The customer can adjust these parameters to maintain  
the desired Bottle Probe temperature. During a Probe 1 failure/Alarm, the Bottle Probe tempera-  
ture can be monitored by pressing the Up or Down arrow to view the High and Low Temperature  
History.  
Hes – Differential for Energy Reduction – This parameter is set at 4, which results in a set point of  
58°f during the Energy Reduction mode. A decrease in this setting will decrease the set point, and  
an increase in this feature will increase the set point.  
AUX  
“AUXindicates that the condenser fan is running. Pressing the “AUXbutton on the control panel  
will turn it off.  
Alarm Codes  
Message  
“P1”  
Cause  
Outputs  
Toggle “Con” and “COF” based on your temperature needs  
Defrost end is timed  
Room probe failure  
“P2”  
Evaporator probe failure  
Condenser probe failure  
Max bottle probe temp alarm  
Min bottle probe temp alarm  
Condenser high temperature  
Condenser low temperature  
External alarm  
“P3”  
Outputs unchanged  
“HA”  
Outputs unchanged  
“LA”  
Outputs unchanged  
“HA2”  
“LA2”  
“EA”  
It depends on the “Ac2” parameter  
It depends on the “bLLparameter  
Outputs unchanged  
“POF”  
Keypad locked  
Hold “Up” and “Down” buttons for 3 to 5 seconds to disable,  
“PON” should appear  
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MAINTENANCE SCHEDULE  
Monthly 1. Check filters  
2. Check for unusual noise or vibration  
Quarterly Clean filters:  
1. Remove grille/ducting on both ends of unit.  
2. Remove the filter covering the coil.  
3. Wash with warm water  
4. Dry off filter by shaking excess water from filter.  
1. Replace filters if worn or plugged beyond cleaning.  
2. Use a vacuum with brush attachment to clean coils. Be careful not to crush coil fins  
when cleaning.  
Annually  
3. Inspect for corrosion.  
4. Check wiring connections and integrity of cords.  
5. Examine duct work for cracks or possible leaks.  
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TROUBLESHOOTING GUIDE  
Unit has ice forming on the evaporator  
Possible Cause  
Solution  
Evaporator filter and/or coil are dirty.  
There is something blocking the supply and or return air  
One or both evaporator fans are not turning on.  
The temperature of the room, the unit is exhausting to,  
has dropped below 50°  
Clean filter and coil with a vacuum.  
Remove blockage  
Call a service tech to troubleshoot  
Raise the temperature of the exhaust room  
The unit has not went through its defrost sequence, yet.  
If unit continues to ice.  
Wait 10 minutes to see if ice disappears  
Call Customer Service at 800-343-9463  
Unit does not run/power up  
Possible Cause  
Solution  
Unit is not plugged in  
Make sure the unit is plugged into an outlet  
Turn unit on by pressing the power button on the control  
Reset circuit breaker on unit by pushing reset button located on  
right side of unit above the plug outlet  
Check line voltage to make sure there is 110v/120v  
Lower set point  
Power switch not on  
No power to outlet  
Line voltage is incorrect rating for unit  
Room at set point  
Thermostat not calling for cooling  
Faulty thermostat or writing  
Lower set point  
Call Customer Service at 800-343-9463  
Cellar Temperature is to Too Cold  
Possible Cause  
Solution  
Lower the temperature of the exhaust room.  
The temperature or the room unit is exhausting to has  
exceeded 85°  
The unit is undersized for the room.  
There is something blocking the supply and/or return air,  
on evaporator or condenser side of the unit  
Unit is mounted too low in the cellar  
Order correct size unit  
Remove air flow obstruction  
Re-Locate unit so the distance from the ceiling and top of the  
unit is no more than 18”  
One or more of the fans is not turning on.  
Compressor is not turning on.  
Call Customer Service at 800-343-9463  
Call Customer Service at 800-343-9463  
Make sure all fans are working and there are no airflow  
obstruction.  
Compressor keeps cycling on overload  
Poor seal around door.  
Controller set too high  
Make sure there are no air gaps around the door. If door seal is  
damaged, replace it.  
Lower the set point.  
Unit leaks water  
Possible Cause  
Unit is not level  
Solution  
Unit should be level in wall to prevent leaking  
Check drain line to make sure water can flow freely.  
Clear Drain  
Drain line clogged or kinked  
Drain is clogged preventing water form escaping  
Drain line does not have a downward slope  
Fix Drain line so there is a downward slope from the  
unit to the drain.  
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TROUBLESHOOTING GUIDE  
Unit runs but does not cool  
Possible Cause  
Solution  
Lack of air flow/heat exhaust (outer room)  
Crankcase pressure set too high/low  
Compressor not running  
Make sure fan is unobstructed; clean evaporator if necessary  
Call Customer Service at 800-343-9463  
Call Customer Service at 800-343-9463  
Unit undersized  
Call Customer Service at 800-343-9463  
Evaporator fan runs but compressor does not  
Possible Cause  
Solution  
Call Customer Service at 800-343-9463  
Compressor and/or starting components faulty  
Compressor runs; evaporator fan motor does not  
Possible Cause  
Solution  
Replace fuse/reset breaker  
Call Customer Service at 800-343-9463  
Call Customer Service at 800-343-9463  
Blown fuse or circuit breaker  
Faulty fan motor  
Faulty fan relay  
Compressor short cycles  
Possible Cause  
Solution  
Evaporator blows on thermostat  
Dual pressure control improperly set  
Unit low on refrigerant charge  
Move thermostat  
Call Customer Service at 800-343-9463  
Call Customer Service at 800-343-9463  
Call Customer Service at 800-343-9463  
Call Customer Service at 800-343-9463  
Condensing fan motor/capacitor faulty  
Compressor and /or starting components faulty  
Solution  
Install proper vapor barrier  
Humidity in cellar too low  
Possible Cause  
Cellar vapor barrier not sufficient  
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TECHNICAL ASSISTANCE  
WhisperKOOL Customer Service is available Monday through Friday from 8:00 a.m. to 4:00 p.m. PST.  
The customer service representative will be able to assist you with your questions and warranty information  
more effectively if you provide them with the following:  
The model and serial number of your WhisperKOOL Series Unit.  
Location of unit and installation details, such as ventilation, ducting, construction of your wine cellar,  
and room size.  
Contact WhisperKOOL Customer Service  
1738 E. Alpine Avenue  
Stockton, CA 95205  
Phone: (209) 466-9463  
US Toll Free (800) 343-9463  
Fax (209) 466-4606  
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INSTALLATION TERMS AND CONDITIONS  
WhisperKOOL Extreme Cooling System  
ATTENTION: PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE INSTALLING YOUR WhisperKOOL Slimline/  
Cooling System. INSTALLING YOUR WhisperKOOL Slimline/ Cooling System INDICATES THAT YOU ACCEPT AND  
AGREE TO EACH OF THE TERMS AND CONDITIONS SET FORTH HEREIN (“TERMS OF USE”). IF YOU DO NOT ACCEPT  
THESE TERMS OF USE, YOU RISK VOIDING YOUR WARRANTY AND ASSUMING ADDITIONAL REPAIR AND REPLACE-  
MENT COSTS.  
1. Acceptance of Terms and Conditions Use and installation of a WhisperKOOL Slimline/ Cooling System assumes  
that the consumer, (“user”) fully accepts and agrees to the Terms and Conditions set forth in this document. The  
Terms and Conditions also state that, by signing and returning this document, you are certifying you have read,  
understood, and agreed to our Terms and Conditions, as well as our User’s Manual. The User’s Manual is shipped  
with each unit and, if another copy is needed, replacement copies can be downloaded from the company website  
its sole discretion, to change its Terms and Conditions at any time, for any reason, without notice.  
2. Product Installation Subject to these Terms and Conditions, when the user purchases a WhisperKOOL Slimline/  
Cooling System, the user agrees to read and follow the required installation procedures set forth by WhisperKOOL  
for proper use and installation of the Product.  
(a) It is highly recommended that you obtain the assistance of a wine storage professional.  
(b) Failing to address all of the variables associated with proper installation will cause the unit to operate incorrectly  
and limit its ability to cool and the longevity of the unit itself.  
(c) The warranty card must be returned to WhisperKOOL, the manufacturer, to ensure registration guaranteeing the  
full warranty period is granted. Failure to register the product within thirty (30) days of installation may result in a  
loss of warranty.  
(d) The user is responsible for the full costs of installation and any additional parts required for the proper and com-  
plete installation of the Product.  
(e) The WhisperKOOL Slimline cooling system cannot operate at its optimum capacity if airflow is constricted by  
ducting or venting the exhaust side of the unit into a location with inadequate ventilation.  
3. Product Warranty Information If a problem arises with your WhisperKOOL system during the warranty period, you  
must contact WhisperKOOL Customer Service for warranty coverage and repairs.  
Removing the rivets from the unit housing without authorization from the manufacturer will VOID the warranty.  
Please contact a customer service representative for assistance before beginning work on a WhisperKOOL unit that  
is still under the two (2) year manufacturer warranty.  
For Slimline/ Cooling Systems returned to WhisperKOOL following warranty guidelines, WhisperKOOL warrants this  
product against defects in material or workmanship as follows:  
(a) LABOR: For a period of two (2) years from the date of purchase. If this Product is found to be defective after  
undergoing customer service troubleshooting, WhisperKOOL will repair or replace the product, at its option and  
discretion, at no charge to the customer. After the Warranty Period, the customer is responsible for ALL labor and  
freight charges.  
(b) PARTS: WhisperKOOL will supply, at no charge, new or rebuilt replacement parts in exchange for defective parts  
for a period of two (2) years.  
(c) FREIGHT: During the first two (2) years from the date of purchase, WhisperKOOL will cover freight for the repair  
of units UNDER WARRANTY to customers within the continental United States.  
This warranty does not cover cosmetic damage caused during installation or damage due to acts of God, accident,  
misuse, abuse, negligence, or modification to any part of the product. This warranty does not cover damage due to  
improper operation or lack of proper maintenance, connection to improper voltage  
supply, or attempted repair by anyone other than a technician approved by WhisperKOOL to service the product.  
This warranty does not cover products sold “AS ISor “WITH ALL FAULTS.This warranty is valid only in the continen-  
tal United States.  
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Proof of purchase in the form of a bill of sale or receipted invoice, which is evidence that the product is within the  
warranty period, must be presented to obtain warranty service. This warranty is void if the factory-applied serial  
number has been altered or removed from the product.  
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER.  
WhisperKOOL SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY  
EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW,  
ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS  
LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY. Some states do not allow the exclusion or limitation  
of incidental or consequential damages, or allow limitations on how long an implied warranty lasts, so the above  
limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you may have other  
rights which vary from state to state.  
4. Maintenance It is the user’s responsibility to remove any accumulated dust, lint, or other debris from the front  
and rear intake grilles. This will restrict the airflow and may affect the unit’s ability to function properly. Periodically  
cleaning the unit’s vents will help assure maximum cooling efficiency. The drain tube must also be checked and  
kept clean and free of debris and mold to maintain proper performance. Mold is a natural living organism in the  
environment. It exists in the air in the form of microscopic spores that move in and out of buildings through doors,  
windows, vents, HVAC systems and anywhere else that air enters. Once it is discovered, mold must be addressed  
quickly and appropriately. Delayed or improper treatment of mold issues can result in costly and recurring repairs.  
If you suspect you have a mold problem, it is always best to hire a qualified and experienced mold remediation  
specialist.  
5. User Costs and Responsibility The following items are not covered under warranty and are the sole responsibility  
of the user.  
(a) The user is responsible for ALL initial installation costs, including, but not limited to, labor costs and the cost of  
any additional parts necessary to complete the installation.  
(b) The user is responsible for the costs incurred for installation and removal of the product or any part thereof un-  
less it has been defined as a warranty repair PRIOR to the work being performed.  
(c) Purchasers (users) are reminded that they should satisfy themselves that the product they are purchasing is suit-  
able for their needs and requirements and no responsibility will be placed with WhisperKOOL for their decisions.  
(d) It is the user’s responsibility to secure safe haven/storage for ANY AND ALL items that are being kept and stored  
in the user’s wine cellar. WhisperKOOL takes no responsibility for the safety and preservation of the aforementioned  
items in the event that the environment becomes unsuitable for proper storage.  
6. State Sales Tax  
We collect California Sales Tax only for orders made and shipped within California. We do not collect sales tax for or-  
ders shipped to other states. However, you may be liable for sales tax to your state for the merchandise you receive.  
You may want to check with your state’s tax authority for “use taxregulations.  
7. Customer Service WhisperKOOL customer service department is available Monday through Friday, from 8:00AM  
to 4:00PM PT by calling 1-800-343-9463.  
8. Trouble Shooting The customer service department is available to answer any questions or inquiries regarding  
our product as well as to assist in basic and primary troubleshooting for any problems with our product.  
9. General Provisions  
(a) Construction and severability. Every provision of these Terms and Conditions will be construed, to the extent  
possible, so as to be valid and enforceable. If any provision of these Terms and Conditions so construed is held by a  
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court of competent jurisdiction to be invalid, illegal or otherwise unenforceable, such provision will, to the extent  
so held, be deemed severed from these Terms and Conditions, and all other provisions will remain in full force and  
effect.  
(b) Governing Law/Choice of Forum. The laws of the State of California (without regard for conflicts of law) shall  
govern the construction and enforcement of these Terms and Conditions, except that the Terms and Conditions  
shall be interpreted as though drafted jointly by WhisperKOOL and the Purchaser. Any dispute will be resolved in a  
state or federal court situated in the County of Santa Clara, State of California, and the Purchaser hereby irrevocably  
submits to the personal jurisdiction of such courts for that purpose.  
(c) Entire Agreement/No Waiver. These Terms and Conditions and the Limited Warranty incorporated herein by  
reference set forth the entire agreement between the parties and supersede all prior agreements or understand-  
ings, both written and oral, between the parties regarding the subject matter of this the Terms and Conditions and  
the Limited Warranty. The parties may modify these Terms and Conditions or the Limited Warranty only in a writing  
signed by each. No waiver by WhisperKOOL of any breach or default hereunder will be deemed to be a waiver of  
any preceding or subsequent breach or default.  
(d) Correction of Errors and Inaccuracies. These Terms and Conditions may contain typographical errors or other er-  
rors or inaccuracies. WhisperKOOL reserves the right to correct any errors, inaccuracies or omissions, and to change  
or update these Terms and Conditions, at any time, without prior notice.  
10. Questions or Additional Information If you have any questions regarding these Terms and Conditions or wish to  
obtain additional information, contact us via phone at 1-800-343-9463 or please send a letter via U.S. Mail to:  
WhisperKOOL  
1738 E. Alpine Ave  
Stockton, CA 95205  
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PT-EXPL 072010  
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NOTES  
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WhisperKOOL  
1738 E. Alpine Ave  
Stockton, CA 95205  
1(800) 343-9463  
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