WhisperKool Air Conditioner SS4000 User Manual

WhisperKOOL  
Split System  
SS4000 & SS7000  
by Vinothèque  
“THE COOLEST THING IN WINE STORAGE.”  
Split Refrigeration System  
Liquid Line  
115 VAC  
115 VAC  
Suction  
Drain  
Evaporator  
Condensing Unit  
(Indoor)  
(Indoor/Outdoor)  
!
Thank you for choosing WhisperKOOL Split  
Cooling System for your wine preservation  
needs. Thisunithasbeenspecificallydesigned  
and engineered to create the ideal balance  
of temperature and humidity within a wine  
cellar. This, along with a properly designed  
and constructed cellar, creates the optimum  
environment for the proper aging of fine  
wine. Please take the time to read through  
the owners manual so you understand the  
correct operations of the WhisperKOOL unit.  
The WhisperKOOL  
Split Cooling System  
requires professional  
installation by  
a Certified HVAC\R  
technician.  
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TABLE OF CONTENTS  
WhisperKOOL Split Cooling System  
Features & Benefits.......................................................................................  
System & Features.........................................................................................  
PDT Thermostat Operating Instructions......................................................  
Package Contents...........................................................................................  
Wine Cellar / Space Preparation...................................................................  
Technical Specifications.................................................................................  
Split System Installation Guidelines.............................................................  
4
5
6
7
8
8
9
10  
11  
12  
19  
Condensing Unit Skid Preparation........................................................  
Head Pressure Control, Low Ambient Control Switch...........................  
Mounting the Evaporator Unit..............................................................  
Split System Wiring Schematic.............................................................  
Refrigeration Lines...............................................................................  
19  
Wiring system......................................................................................  
Charging the system...........................................................................  
19  
21  
Maintenance..................................................................................................  
Technical Assistance....................................................................................  
Troubleshooting...........................................................................................  
Installation Terms and Conditions..............................................................  
21  
22  
23  
28  
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FEATURES & BENEFITS  
Designed specifically for wine storage, the WhisperKOOL system is a specialized refrigeration unit  
designed for one purpose only: to maintain the optimal temperature and humidity levels conducive  
to the proper aging of fine wines.  
Humidity Control  
Asthetemperaturebeginstodropwithinthecellar, therelativehumiditywillrise. TheWhisperKOOL  
units do not create humidity. If you live in a dry area of the country, you may need to add humidity  
in the wine cellar. This can be done by introducing a non-heat humidifier or installing a small  
fountain within the cellar. The WhisperKOOL will remove excess humidity from the air and discharge  
it through the drain line hookup on the evaporator unit.  
Quiet Operation  
Years of experience with our self contained cooling units has resulted in a totally new design which  
accounts for a number of environmental conditions unique to wine cellars. We have accounted  
for these variables and incorporated the use of state of the art components which offer quiet and  
sophisticated operations while keeping the basic concept rather simple.  
Condensing Unit Installation, Indoors or Outdoors  
This system offers the option of installing the condensing unit indoors or outdoors. This will  
allow home builders and architects to incorporate this system with the utmost ease with regard to  
installation and space requirements. Note: Exterior installations require a condensing unit  
housing. Please specify the need of this requirement at the time of order.  
Temperature Differential  
The WhisperKOOL split system is designed to operate effectively when the condensing unit (outdoor  
section) is running in an ambient temperature of up to 125 degrees. At this extreme condition,  
the system is able to maintain a 70 degree differential between the Wine Cellar temperature at  
55 degrees and the 125 degree ambient temperature. This is a significant improvement over most  
cooling units designed for wine storage.  
-4-  
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System & Features  
The system includes both the evaporator and condensing units packaged in two (2) separate  
containers. An exterior housing is required for outdoor installations and will arrive packed  
separately.  
Evaporator  
Condensing Unit (Shown With Housing)  
Thermostat  
The split system evaporator has been designed to incorporate the Vinothèque PDT ™ series  
thermostat.  
Years of research and testing have gone into the design of the PDT thermostat resulting in advanced  
microprocessor controlled digital technology and pinpoint accuracy. This system incorporates a  
probe designed to measure the liquid temperature in a wine bottle rather than the air temperature  
of the cellar. This results in several distinct advantages:  
• Wineismaintainedataprecise, measured  
temperature.  
• The unit will switch on/off less often,  
extending cooling unit life.  
• The unit will run longer during cycles  
effectively maintaining humidity.  
Additional Features:  
Digital probe - contains a microchip which communicates  
back and forth to the thermostat resulting in accuracy.  
Heavy Duty Circuitry - designed to resist power surges,  
which play havoc on sensitive electrical components.  
Fahrenheit and Celsius readout - for use in the United  
States as well as around the world.  
PDT Thermostat  
-5-  
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PDT OPERATING INSTRUCTIONS  
The unit is set at 55°F at the factory. To raise or lower the temperature set point, press the set  
button while at the same time pressing either the arrow up or arrow down button.  
1
WINE Temperature Indicator  
2
LED Screen  
3
Wine Temperature Reading  
WINE  
ON  
SET  
PDT  
Precision digital Technology Thermostat  
55F  
Temperature  
SET  
4
7
8
Temperature SET Indicator  
Unit ON Indicator  
UP Arrow Button  
DOWN Arrow Button  
5
6
SET Temperature Button  
1. Wine Temperature Indicator: A red LED bar will light up when the thermostat is reading the  
liquid temperature in the bottle via the probe. This will remain lit and the temperature you see  
displayed is what the probe is reading.  
2. LED Screen: Displays your thermostat readings.  
3. Wine Temperature Reading: The temperature the water bottle is registering to the  
thermostat.  
4. Temperature SET Indicator: A red LED bar will light up when you are setting the  
temperature.  
5. Unit ON Indicator: A red LED bar will light up every time the unit turns on to run a cooling  
cycle.  
6. SET Button: Used to set the temperature you want the unit to maintain.  
7. UP Arrow Button: Used with the SET button to set temperature higher. In addition, by pressing  
and holding the button it will allow you to see the 5-minute count down.  
8. DOWN Arrow Button: Used with the SET button to set temperature lower.  
*Up and Down Arrow Buttons used simultaneously will change the temperature read  
out from Fahrenheit to Celsius*  
-6-  
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PACKAGE CONTENTS  
SS4000  
Box 1  
Evaporator Unit (part #: 03-4000SS-0120)  
Sight Glass  
Filter Drier  
Box 2  
Condensing Unit (part #: 1-122100)  
Accessory Kit (par #: 09-950-9997SS)  
Box 3  
Optional Exterior Housing (part #: 03-4000SS-0120)  
Mounting Hardware  
Optional Electrical Cover  
SS7000  
Box 1  
Evaporator Unit (part #: 03-7000SS-0120)  
Sight Glass  
Filter Drier  
Box 2  
Condensing Unit (part #: 1-122101)  
Accessory Kit (part #: 09-950-9997SS)  
Box 3  
Optional Exterior Housing (part #: 03-7000SS-0120)  
Mounting Hardware  
Optional Electrical Cover  
Accessory Kit  
part #: 09-950-9997SS  
1-141012  
Quantity  
Brass Fitting, 3/8” Barb x 1/8  
Brass Nipple, 1/8” Male Pipe  
Bypass Plug Jumper w/Molex  
Drain Line & Fitting  
1
1
1
1
1
9
1-141025  
1-212455  
N/A  
M-4/7SS RevA  
1-422813B  
Owners Manual  
Screw #8 x 1-3/4 SH Black  
-7-  
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WINE CELLAR / SPACE PREPARATION  
Preparing the Wine Cellar  
The proper design and preparation of the wine cellar is essential in order to maintain the ideal  
temperature and humidity levels. We have created a typical presentation on “How to Build a  
Wine Cellar” which is available for viewing on our web site at www.whisperkool.com. Failure  
to prepare the cellar accordingly will result in the cellar not maintaining proper temperature and  
humidity.  
Technical Specifications  
Sizing Guide & Specifications  
Cellar Volume Run Amps  
Minimum  
Ton  
Lbs  
Vinothèque model  
H x W x D  
Circuit Amps  
SS4000 Condensing Unit  
SS4000 Evaporator  
1000 cu. ft.  
1000 cu. ft.  
1750 cu. ft.  
1750 cu. ft.  
NA  
10.3 Amps  
1.0 Amp  
12.0 Amps  
1.0 Amps  
NA  
15 Amps  
2 Amps  
18 Amps  
2 Amps  
NA  
13.5”x18.5”x12”  
15.75”x23.5”x15.5”  
13.5”x18.5”x12”  
56  
60  
66  
60  
1/3  
SS7000 Condensing Unit  
SS7000 Evaporator  
7/12  
NA  
15.75”x23.5”x15.5”  
Outside Enclosure (All)  
20.75”x25.75”x18”  
30  
Power Source  
Condenser -115Volt, 20Amp Dedicated (Non-GFI) Breaker  
Evaporator -115Volt, 15Amp Dedicated (Non-GFI) Breaker  
Refrigerant Lines and Wiring  
• 1/4” OD copper liquid line  
• 1/2” OD copper suction line. If longer than 75’, use 5/8” OD pipe. If there is a vertical rise  
of more than 10’, reduce to 3/8” OD pipe for the rise.  
• 1/2” wall thickness Armaflex (brand name) or equal insulation for suction line  
• For suction lines where elbows are required, use “long radius” 90° elbows to reduce  
friction loss. Each 90° elbow equals 1ft. equivalent feet of tubing length. Add the  
equivalent footage for the total number of 90° elbows to the length of straight tubing with  
the total not to exceed 100’.  
-8-  
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SPLIT SYSTEM INSTALLATION GUIDELINES  
General Installation Guidelines and Instructions  
Vinothèque requires that a certified HVAC technician install and pipe the Split System unit  
modules. Please take a moment to review State and City building codes to insure the safe and  
proper installation of the unit.  
Installing Condensing Unit  
The condensing unit can be mounted inside a utility area of the home or outside utilizing the  
required outdoor condensing unit housing. The system will operate on a 70 degree temperature  
differential. This means that the unit will keep the wine cellar at 55 degrees when the outside  
temperature is 125 degrees and will have the capacity to produce cool air into the cellar as long as  
the ambient temperature does not exceed 125 degrees Fahrenheit. This unit requires a dedicated  
20 amp circuit, non-GFI. Make sure there is a minimum three-foot horizontal clearance in front  
and rear of the unit. The unit may either be hard wired or plug-in depending on local electrical  
codes.  
Internal Condensing Unit Installations. Internal (i.e., inside the building) installations  
require special consideration by having adequate ventilation to dissipate the heat created  
during normal operations. An exhaust port with fan may need to be installed to assure that  
heat is effectively removed from the utility room. A return grille or provision for 500 - 600 cfm  
of cool air to enter the room to replace the exhausted air will accomplish this. Unobstructed  
airflow to and from the unit is a critical factor in the units overall performance. Make sure  
there is a minimum three-foot horizontal clearance in front and rear of the unit. This will  
assure that the unit can move the air around the room in an efficient manner.  
Outdoor Condensing Unit Installations. You must utilize the exterior condensing unit housing  
for outdoor installations. Place the condensing unit on a solid foundation in a location with  
adequate ventilation. There should be three feet for clearance in the front and rear of the  
unit and one foot on each side. The unit should be elevated 18 inches in order to avoid  
any possible flooding or damage by animals, and should be clear of leaves, dirt, and other  
debris.  
Mounting Evaporator Unit  
The evaporator unit should be mounted level and the top of the unit needs to be 6” inches or  
less from the ceiling of the cellar in order to deliver sufficient cooling. As the room cools down,  
warm air will rise to the ceiling, which is then captured into the cooling unit in order to create  
a consistently cool environment. Mounting the unit low in the room will result in a temperature  
variation due to cold air puddling on the floor and the units inability to draw warm air down from  
the ceiling into the unit itself.  
Unobstructed Airflow  
Unobstructed airflow to and from the unit is a critical factor in the units overall performance.  
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CONDENSING UNIT SKID PREPARATION  
Note: The condensing unit is shipped with a protective foam pad/ block to prevent damaging tubing  
against the condenser coil fins. Please ensure that this pad is removed prior to operation.  
Condensing Unit  
-10-  
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Head Pressure Control, Low Ambient Control Switch:  
The switch is used to cycle the condenser fan at low ambient temperature condition. Set the switch  
to 170 psig for cut-in and 70 psig for the differential. Further adjustment may be needed. Verify  
the settings via refrigeration manifold gauge and perform the final adjustments to the readings on  
the gauge manifold.  
Low Ambient  
Control*  
High Pressure  
Cutout  
Low Pressure  
Cutout  
Condensing Unit  
* Low ambient control is in the control box  
-11-  
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MOUNTING THE EVAPORATOR UNIT  
1. Disassemble evaporator unit.  
In order to mount the housing to the wall, the internal components will need to be removed and  
reinstalled after mounting the housing. Remove front cover and thermostat by unscrewing four  
captive screws located on each corner of the cover and five at bottom of front cover.  
Note: Thermostat is not plugged into electrical line.  
2. Remove interior assembly.  
The interior assembly is one piece. The assembly should slide out on mounting rails as one  
piece.  
-12-  
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3. Identify and remove appropriate knockouts.  
There are knockouts located on the rear panel, right side panel and on top. Remove knockouts for  
the two refrigeration lines and install the two grommets supplied. Remove knockout for electrical  
line. Keep the refrigerant pipes capped to prevent any foreign material from entering, until ready  
to braze.  
4. Mounting housing to wall.  
The unit has six mounting holes on 16 inch wide centers. Utilize all mounting screws to secure  
the housing to the wall (screws not included).  
6”  
-13-  
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5. Installing refrigeration lines into evaporator housing.  
With knockouts removed, install grommets supplied. Install housing, mark location and center line  
of holes to be drilled in wall. Slide interior into place, measure the distance from the suction and  
liquid line connection locations to the housing knockout opening. Add that dimension to the length  
of pipe necessary to penetrate the wall for a rear entry plus enough for an elbow connection if the  
pipe is to run up or down the wall on the back side of the unit. A 1/2” 90° long radius elbow will be  
required to connect to a nipple from the suction line and to either a vertical riser through a ceiling  
opening or to extend the pipe through the right side of the housing opening and adjacent wall. Add  
enough length for the pipes to pass through the wall and connect to another fitting.  
Since the piping is parallel to the evaporator coil and the coil is at an angle with the housing, the  
“through the rear” or “side wall pipes” will have to be formed inside the housing to match that  
angle prior to connecting. The 90° elbow on the vertical riser can be adjusted to the proper angle  
to fit the nipple from the elbow to the coil suction line connection. With measurements taken,  
remove the interior assembly and the housing. Drill a 1 1/2” hole for the 1/2” O/D suction pipe plus  
the 1/2” wall thickness cellular insulation and 1/4” liquid pipe. Drill necessary hole for electrical  
wiring.  
Securely cap the piping ends. It is suggested that the pipes be installed from inside the housing;  
the insulation slid over the suction pipe outside the housing; the liquid line taped to the outside  
of the insulation; and the housing placed in position while guiding the pipes through the wall or  
ceiling. Electrical wiring should be pulled through the housing and the housing secured in position  
in accordance with instructions on page 13.  
Pipes from the back  
Pipes from the top  
Pipes from the side  
-14-  
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6. Run the electrical line into evaporator on bottom of left side over insulation.  
Wires should be at least 36” long going into the cabinet.  
7. Re-install interior assembly.  
Slide interior assembly back into housing gently. Re-attach using the two screws. Flow a small  
amount of dry nitrogen through the tubing during brazing. This is to displace oxygen and prevent  
the formation of copper oxide. The solenoid should be energized for a free flow without building  
up pressure in the tubing.  
-15-  
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8. Attaching refrigeration lines.  
Line up the piping connections. Energize the liquid line solenoid valve, connect Dry Nitrogen, and  
adjust to a slight flow through the tubing, being sure no pressure develops in the piping. Connect  
flare fittings if a flare fitting model, tighten securely, braze other fittings, leak check, evacuate to  
200 microns, charge with R-134 refrigerant, start and check out. Using wire ties, secure tubing as  
low as possible in the evaporator so tubing is not visible through air inlet grille.  
Note: Be sure the tubes do not stick  
out beyond the evaporator opening  
for the front panel.  
-16-  
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9. Electrical wires will need to be approximately 36 inches long.  
Attach lines according to schematic shown.  
Legend  
L8  
L2  
L1  
T8  
T2  
T1  
T3  
Power Source  
Thermostat  
L1 - White (neutral)  
L2 - Black (hot)  
L3 - Black Silver Stripe  
L8 - Green (ground)  
T1 - White  
115V 60Hz  
J1  
T2 - Black  
T3 - Black / White  
T8 - Green  
F1 - White  
J1  
J1  
F2 - Black  
F8 - Green  
F8  
F1  
F2  
Fan  
Solenoid Valve  
S1 - White  
S1  
S2  
S2 - Black  
J1 - White Jumper  
10. Install drain line fitting and drain line.  
Excess moisture in the air will be condensed on the coil fins and captured in the base of the  
evaporator unit. Therefore a drain line will need to be installed to drain the condensate. The  
drain fitting is located in the center bottom of the unit. Attach the supplied drain line and  
route it to a drain. A condensate pump may be required if a drain is not  
readily available.  
Install the drain line fitting to the bottom of the drain pan. The indoor  
drain line must slope downward 1/4” to the foot and have no traps. The  
line cannot run higher than the bottom of the drain pan and should not  
have any kinks or blockage. When installing drain line inside of wall,  
use copper or PVC to protect the drain tube from the elements.  
WATER  
LEAKING  
CORRECT  
WRONG  
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11. Install thermostat.  
Thermostat mounts on the bottom front of the unit. Plug electrical outlet to thermostat and  
mount from underneath with screws supplied.  
12. Install front cover.  
13. Energize unit.  
Note: Thermostat has a 5 minute time delay.  
-18-  
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Refrigeration Lines  
A 1/4 inch O/D copper “liquid line” and a ½ inch O/D copper “suction line” connect the two units.  
The refrigerant drier and sight glass shall be installed in that order in direction of refrigerant flow  
in the liquid line between the condensing unit and evaporator. Enclose the suction line in a cellular  
insulation ½” wall thickness Armaflex (brand name) or equal to reduce heat transfer.  
Wiring System  
The compressor is controlled by a “pump down cycle,” therefore, no wiring between the condensing  
unit and evaporator unit is necessary. Wire the system in accordance with local codes and the  
enclosed wiring diagrams (Evaporator wiring on pg 17, schematics below, and on pg 20). The  
evaporator unit requires a standard 15 amp circuit, non-GFI. A dedicated circuit is not mandatory,  
but recommended.  
Split System Wiring Schematic  
-19-  
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Split Unit Wiring Diagram  
-20-  
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Charging the System (by Certified HVAC technician)  
After all the piping is complete:  
!
Open both of the service valves on the condensing unit. The unit is pressurized with  
Nitrogen and you should hear the gas escaping through the service ports.  
With electrical power connected to the evaporator unit energize the solenoid valve  
(pressurize with dry Nitrogen) to 100psi. Leak test all fittings. Must hold 100psi for 30  
minutes.  
If no leaks are found, leave solenoid valve energized and evacuate the system through both  
the liquid and suction service ports. Using a high vacuum pump, evacuate to 200 microns,  
measuring the vacuum with a digital micron gauge. When evacuation is complete, break  
vacuum and pressurize with liquid R-134A. refrigerant.  
With the electrical power turned on to the condensing unit, and the evaporator unit  
running, slowly feed liquid refrigerant (R134A) into the suction service port. As the  
suction pressure rises to 15 PSIG, the condensing unit will start. Slowly feed refrigerant  
while maintaining a pressure above 10 PSIG to prevent the compressor from short cycling.  
Slowly feed refrigerant with the compressor running until the sight glass is clear of all  
bubbles. Do not exceed 3.5 lbs of refrigerant. Check superheat at evaporator outlet.  
Superheat should be at 10°-12°. Check the compressor crankcase temperature after 30  
minute run time – should be hot 115°to 140°. If cool, superheat is too low. Adjust TXV  
to recommended superheat.  
Allow the system to operate for one hour and then check the refrigerant level in the sight  
glass again. Additional refrigerant may be required as the temperature of the enclosure  
is lowered to approximately 55F or the ambient temperature at the condensing unit rises  
above the temperature at which the unit was initially charged. Depending on temperature,  
the “high side” should be approximately 175 lbs. The ”low side” 28 lbs or more to keep  
the evaporator from icing. It is recommended while charging to use a digital refrigerant  
scale for better accuracy in measuring the amount of charge.  
Maintenance  
The WhisperKOOL system is designed to operate with very little maintenance required. Do check  
the condensing unit and evaporator coils, and vacuum them every three months.  
-21-  
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TECHNICAL ASSISTANCE  
Vinothèque Customer Service is available Monday through Friday  
from 8:00 a.m. to 4:00 p.m. Pacific Time.  
Please make sure that you have the following information available  
before you call:  
• The model and serial number of your WhisperKOOL unit.  
• Type of thermostat used with your WhisperKOOL.  
• Locationandinstallationdetails, suchasventilation, construction,  
and size of room.  
How To Contact Vinothèque Customer Service  
Telephone  
Fax  
(209) 466-9463 (800) 343-9463  
(209) 466-4606  
Web site  
Address  
Vinothèque Wine Cellars  
1738 East Alpine Avenue  
Stockton, CA 95205  
-22-  
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TROUBLESHOOTING  
Fault Cause  
Solution  
Water leaking from unit  
1. Condensate drain  
clogged  
Clear out drain  
2. Evaporator coil  
frozen  
Clean the coil and / or fan wheel  
3. Drain line improperly Call a CERTIFIED HVAC service technician.  
installed  
Wine cellar temperature above thermostat set point  
1. Large quantity of  
warm wine placed in  
cellar  
Allow time for wine to cool  
2. Wine Cellar Door left Close Door. Allow time for wine to cool.  
open for long period.  
3. No power to  
Fan Coil  
either fan coil unit or  
condensing unit  
Is the thermostat display illuminated?  
If not, check power supply switch, if equipped. Ensure it  
is in the ON position.  
If on, check to see in the breaker is tripped.  
If tripped, reset and check display.  
If display “Wine” bar is illuminated, wait for time delay to  
expire. Wine light blinks during time delay countdown.  
Check to see if “On” bar indicator illumination appears  
at which time the blower and cooling should start  
If blower starts and no cooling follows, check power  
supply to condensing unit.  
Check breaker to condensing unit. If tripped, check to  
see if compressor is hot – too hot to touch. If so, allow  
to cool for one (1) hour before resetting breaker.  
After cooling, reset breaker and note whether it remains  
set or trips off. If it trips, call a CERTIFIED HVAC service  
technician for repair.  
gj  
-23-  
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If the breaker remains set, check to see if compressor is  
running and condenser fan turns on.  
After compressor runs a few minutes, check the  
refrigerant “sight glass” in the ¼” copper tubing. Look  
for bubbles.  
If no bubbles are present and compressor is running,  
refrigerant system is running OK.  
If bubbles are present, system is low on refrigerant.  
A CERTIFIED HVAC service technician will have to locate  
and repair any refrigerant leaks, then add refrigerant.  
Condenser fan should come on either immediately on  
compressor start or after sight glass gets warm.  
If not, compressor will trip off on high pressure safety  
control, reducing capacity and possibly tripping the  
breaker.  
In this event, CERTIFIED HVAC service technician will  
have to check for the problem.  
Compressor runs intermittently  
1. Fan coil blower  
not running with  
compressor  
Evaporator coil will probably be iced.  
Call a CERTIFIED HVAC service technician.  
2. Fan coil blower  
running too slow or air  
flow blocked.  
Increase speed control setting if equipped.  
Clean coil if necessary, remove obstructions.  
Coil icing can occur.  
3. Condenser coil  
blocked with dirt or  
other matter.  
Clean coil and fan thoroughly, clear any obstructions  
and/or cause for hot air recirculation.  
4. Condenser fan  
Call a CERTIFIED HVAC service technician to diagnose  
and repair.  
motor bearings faulty  
causing motor to trip on  
overload, followed by  
compressor cycling off.  
5. Hot air, above 125°,  
Provide source of cool air to condenser space in  
entering condenser from accordance with directions in this manual.  
confined space (outer  
room)  
6. System refrigerant  
overcharge.  
Call a CERTIFIED HVAC service technician to diagnose  
and recover excess refrigerant.  
-24-  
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7. System low on  
refrigerant.  
Check refrigerant “sight glass” in 1/4” tubing.  
Check for bubbles after system has run for several  
minutes. If bubbles present, call a CERTIFIED HVAC  
service technician. If sight is clear of bubbles,  
refrigerant level is OK.  
8. Thermostatic  
expansion valve power  
element losing its  
charge.  
System will operate as if it were low on refrigerant  
charge. Sight glass will be clear. Evaporator coil icing  
probable.  
Call a CERTIFIED HVAC service technician.  
9. Low voltage to  
compressor, below  
103V with compressor  
running.  
Low voltage will cause compressor overheating and  
tripping on overload. Also, can have difficulty starting.  
This is usually a field wiring problem which should be  
corrected immediately.  
10. Cooling system not  
sufficient for load  
If system is determined to run OK but not keeping up,  
run a heat gain calculation for the wine cellar and  
compare with cooling system capacity.  
Evaporator blower runs, but compressor does not  
1. System “Anti-Frost“  
Observe for several minutes. Compressor should turn on  
at termination of “Anti Frost“ Cycle and evaporator clear  
of frost.  
2. Power off to  
compressor.  
Check breaker/Refer to #3 above  
3. Out of refrigerant.  
Call a CERTIFIED HVAC service technician to locate leak,  
repair and charge with refrigerant  
4. Compressor off on  
overload.  
Determine if compressor is hot. If not, there is another  
problem. If yes, shut off power to condensing unit and  
call service technician  
5. Liquid line solenoid  
valve in evaporator not  
active.  
Remove cover. Locate valve in ¼” copper tube. Check  
to see if it is hot. If hot and you can feel a magnetic pull  
with a screwdriver, the valve is working. If cold, there is  
no power to the valve coil. In this event, with the blower  
running, the valve should be powered. Call a CERTIFIED  
HVAC service technician.  
6. Thermostat  
expansion valve power  
element lost charge  
System will “pump down.” Compressor will stop.  
May start occasionally and shut off quickly.  
Call a CERTIFIED HVAC service technician.  
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Compressor runs, but evaporator does not  
1. Faulty blower  
motor or broken wire  
connection  
Evaporator coil probably frozen  
Shut off power to condensing unit  
Call a CERTIFIED HVAC service technician for repair  
2. Defective low  
Compressor would continue to run when thermostat  
is satisfied and shuts blower and solenoid off. When  
space warms up to set point, blower starts and the  
system runs normally.  
pressure switch not  
shutting compressor off  
when pressure drops  
Prolonged running without refrigerant flow will  
damage or destroy compressor. If this condition  
exists, call a CERTIFIED HVAC service technician.  
Compressor short cycles, which is different from running intermittently  
1. System pressure  
controls defective.  
Call a CERTIFIED HVAC service technician to verify and  
repair.  
2. System low on  
refrigerant.  
Observe for flashing in refrigerant sight glass located  
in 1/4” copper tube at condensing unit. If flashing with  
bubbles, call a CERTIFIED HVAC service technician for  
leak location, repair, and adding refrigerant.  
3. Condenser fan motor Fan does not run with compressor.  
defective  
¼” copper tube at sight glass – very hot, compressor  
very hot, runs short time, shuts off.  
Shut power off to condensing unit  
Call a CERTIFIED HVAC service technician for repair.  
4. Compressor starting Compressor very hot and hums when trying to start.  
components defective.  
Shut power off to condensing unit.  
Call a CERTIFIED HVAC service technician.  
Evaporator coil freezes  
1. Air filter, if  
equipped, dirty  
Clean or replace filter  
Clean coil and blower  
2. Evaporator coil and/  
or blower dirty  
3. Thermostat set point Set point should not be lower than 50°. If so, increase to  
too low.  
above 50°  
4. System low on  
refrigerant  
Check refrigerant “sight glass” in 1/4” tubing. Check  
for bubbles after system has run for several minutes. If  
bubbles present, call a CERTIFIED HVAC service technican.  
If sight is clear of bubbles, refrigerant level is OK.  
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5. Evaporator blower  
not running  
Faulty blower motor or broken wire connection.  
Call a CERTIFIED HVAC service technician  
6. Obstruction to air  
flow  
Check for obstruction to air flow and repair  
7. Anti-frost control not  
working  
With ice or frost in the evaporator coil, the compressor  
should be OFF and the evaporator blower running.  
If compressor is running with ice on the coil, call a  
certified HVAC service technician.  
Humidity in cellar too high  
1. Compressor short  
cycling  
See Compressor Short Cycling Subject (above)  
2. Refrigeration not  
running properly  
Check items above  
Call a CERTIFIED HVAC service technician  
3. Cellar vapor barrier  
not sufficient  
Install proper vapor barrier  
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WhisperKOOL SPLIT SYSTEM  
INSTALLATION TERMS AND CONDITIONS  
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE INSTALLING YOUR WhisperKOOL  
Split System.  
1. Acceptance of Terms & Conditions  
Installation and use of a WhisperKOOL Split System (hereafter referred to as “the product”)  
constitutes acceptance by the Purchaser (or user) of the Terms and Conditions set forth in this  
document. The WhisperKOOL Owners Manual is shipped with each unit and if another copy is  
com) or by contacting Vinothèque Wine Cellars (“Vinothèque”) directly for a new copy. Vinothèque  
reserves the right, in its sole discretion, to change its Terms & Conditions at any time, for any reason  
without notice.  
2. Product Installation  
(a) Purchaser of the product must arrange for the product to be installed by a certified HVAC  
technician in accordance with procedures set forth by Vinothèque and described in the  
WhisperKOOL Owners Manual.  
(b) Purchaser must return the Limited Warranty card to Vinothèque to register the product and  
obtain the benefits of the Limited Warranty throughout the warranty period. Failure to register  
the product within thirty (30) days of installation may result in loss of warranty.  
(c) The HVAC technician installing the product must complete the designated portion of the Limited  
Warranty card and provide licensing or certification identification number information to  
Vinothèque in order to validate the Limited Warranty.  
(d) Purchaser is responsible for the full costs of installation and any additional parts required for  
the proper and complete installation of the product.  
3. Product Warranty Information  
For Split Systems returned to Vinothèque in accordance with the terms and conditions of the Limited  
Warranty, Vinothèque warrants against defects in material and workmanship as follows:  
(a) LABOR: For a period of two (2) years commencing on the date of purchase, Vinothèque will, at  
its option and discretion, either repair or replace the product at no charge to the Purchaser if the  
product is determined by Vinothèque to be defective. After the Warranty period, the Purchaser is  
responsible for all labor charges.  
(b) PARTS: For a period of two (2) years commencing on the date of purchase, Vinothèque will  
supply, at no charge, new or rebuilt replacement parts in exchange for defective parts.  
(c) FREIGHT: For a period of two (2) years commencing on the date of purchase, Vinothèque will  
cover freight charges incurred in connection with the repair of units then under warranty to  
customers within the continental United States.  
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Vinothèque’s Limited Warranty does not cover damage to the product caused by third parties or  
damage due to acts of God, accident, misuse, abuse, negligence, or modification of, or to any part of  
the product. The Limited Warranty does not cover damage due to improper operation or lack of proper  
maintenance, connection to improper voltage supply, or attempted repair by anyone other than an  
HVAC technician approved by Vinothèque to service the product. The Limited Warranty does not cover  
Products sold “as is” or “with all faults” and is valid only in the United States.  
Proof of purchase (in the form of a bill of sale or receipted invoice) establishing that the product is  
within the warranty period must be presented to obtain warranty service.  
This Limited Warranty is invalid if the factory-applied serial number has been altered or removed  
from the Product.  
REPAIR OR REPLACEMENT PURSUANT TO THE LIMITED WARRANTY IS THE EXCLUSIVE  
REMEDY OF THE CONSUMER FOR ANY DEFECTS IN VINOTHÈQUE PRODUCTS. VINOTHÈQUE  
SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING FROM  
THE BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT, EXCEPT TO THE  
EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY  
OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN DURATION TO  
THE DURATION OF THIS WARRANTY.  
Some states do not allow the exclusion or limitation of incidental or consequential damages or on the  
duration of express and/or implied warranties, so the above limitations or exclusions may not apply to  
you.  
Vinothèque’s Limited Warranty gives you specific legal rights and you may have other rights, which  
vary from state to state.  
4. Maintenance  
The Purchaser or user is responsible for checking the coils on the condenser unit and vacuuming  
them every three months to maintain them free of debris. The drain tube and the heater pan located  
on the evaporator unit must also be checked and kept clean and free of debris and mold to maintain  
proper performance.  
Mold is a natural living organism in the environment. It exists in the air in the form of  
microscopic spores that move in and out of buildings through doors, windows, vents, HVAC  
systems and anywhere else that air enters. Once it is discovered, mold must be addressed  
quickly and appropriately. Delayed or improper treatment of mold can result in costly and  
recurring repairs. If you suspect you have a mold problem, it is always best to hire a qualified  
and experienced mold remediation specialist.  
5. User Costs and Responsibility  
Responsibilities of the Purchaser, and/or items not covered under our Limited Warranty, include,  
but are not limited to, the following:  
(a) All initial installation costs, including, but not limited to, labor costs and the cost of any  
additional parts necessary to complete the installation.  
(b) Users must assure that the product is installed by a certified HVAC technician. Failure to do so  
will result in Voiding the Limited Warranty.  
(c) All costs incurred for the installation and/or removal of the product, or any part thereof, unless  
such cost has been defined as a warranty repair prior to the work being performed.  
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(d) Purchasers should satisfy themselves that the product they are purchasing is suitable for their  
needs and requirements.  
(e) Purchasers are responsible for assuring the safety of any and all items that are kept and stored  
in the wine cellar. Vinothèque takes no responsibility for the safety of such items in the event  
that the environment becomes unsuitable for proper storage.  
6. Customer Service  
Vinothèque customer service department is available Monday through Friday, from 8:00 a.m. to 4:00  
p.m. Pacific Time and can be reached at 1-800-343-9463.  
7. Troubleshooting  
The customer service department is available to answer questions regarding our products and to  
assist in basic troubleshooting in the event that a problem arises.  
Vinothèque reserves the right to have a certified, Vinothèque-approved, HVAC technician go on site  
and inspect the product if the initial trouble shooting warrants further investigation.  
If after on-site inspection of the product, it appears the product may be malfunctioning due to a  
defect in the unit, Vinothèque will cover the costs of the evaluation by the certified HVAC technician.  
If the product is malfunctioning due to the improper installation or some other act or omission by a  
party other than Vinothèque, then the user is responsible for the costs of the on-site evaluation by  
the technician in addition to any repair costs.  
8. Request for Product Evaluation and Repair Under Warranty  
8.1 Split System Field Service Warranty Policy  
This Policy is to clarify what falls under Warranty Service and what becomes the responsibility  
of the Owner. Vinothèque (“manufacturer”) strives to provide our customers with a superior  
product and we back our product with a Two Year Limited Warranty. Please review the  
following guidelines to ensure you have a complete understanding of our Policy and coverage  
of your Split System. Vinothèque will respond to your request for service once this letter has  
been signed and returned to the manufacturer.  
8.2 Product Warranty Information  
(a) LABOR: For a period of two (2) years from the date of purchase, if this Product is determined  
to be defective after undergoing customer service troubleshooting, Vinothèque will repair  
or replace the Product, at its option and discretion, at no charge to the customer. After  
the Warranty Period, the customer is responsible for ALL labor charges.  
(b) PARTS: Vinothèque will supply, at no charge, new or rebuilt replacement parts in  
exchange for defective parts for a period of two (2) years which include, but are not  
limited to, Evaporator Coil, Evaporator Side Fan, Evaporator Solenoid Valve, Thermostat,  
Condenser Sid Fan, Condenser Side Fan Switch, Compressor, Head Pressure Control,  
Low Pressure Switch, Condenser Coil, Access T’s, Sight Glass, Liquid Line Drier, High  
Side Receiver.  
(c) FREIGHT: For a period of two (2) years from the date of purchase, Vinothèque will cover  
freight for the repair of units UNDER WARRANTY to customers within the continental  
United States.  
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8.3 Product Installation  
The following parts or causes of failure are not the responsibility of the manufacturer:  
improper voltage supply, line set with screw connectors (high end and low end), leaks found  
at the braze points when performing pressure check, unit that has been charged incorrectly,  
incorrect tubing diameter used on line set, a unit that has been wired incorrectly. (Refer  
to page 19 of Split System Manual), valve stem on condenser side, improper installation of  
P-Trap or lack of P-Trap if required (Refer to page 8 of Split System Manual), condenser  
installed outdoors, or in elements that would affect operation, without proper cover or  
housing. (Housing is available from Manufacturer)  
8.4 User Costs and Responsibility  
The following items are not covered under warranty and are the sole responsibility of the  
user:  
(a) Costs incurred for the installation and removal of the product.  
(b) Purchasers (users) are reminded that they should satisfy themselves that the product  
they have purchased is suitable for their needs and requirements and no responsibility  
will be placed with Vinothèque for their decisions.  
(c) It is the users responsibility to secure safe haven/storage for ANY AND ALL items that  
are being kept and stored in the user’s wine cellar. Vinothèque takes no responsibility for  
the safety and preservation of the aforementioned items in the event that the environment  
becomes unsuitable to maintain proper storage.  
8.5 Arbitration  
Any disputes arising out of or in connection with the installation and warranty of the Split  
System shall be referred to and finally resolved by a Vinothèque approved Independent  
Certified HVAC Technician. The evaluation of the Technician on all issues or matters of  
identifying the responsible party (Vinothèque or Installing Technician) shall be determined in  
a written report. This report will be made available to all concerned parties. If discovered  
under warranty, Vinothèque will assume the financial responsibility under their warranty  
guidelines. If the report finds the Owner’s Installer as the responsible party, Vinothèque will  
provide all documentation to the customer to substantiate the findings. This will include  
the Invoice from the Independent Certified HVAC Technician and the written report of the  
findings. The Owner will become responsible for payment directly to Vinothèque for all  
charges incurred for repairs (labor, parts and shipping costs) on the Split System.  
9. General Provisions  
Responsibilities of the Purchaser, and/or items not covered under our Limited Warranty, include,  
but are not limited to, the following:  
(a) CONSTRUCTION AND SEVERABILITY: Every provision of these Terms and Conditions will be  
construed, to the extent possible, so as to be valid and enforceable. If any provision of these  
Terms and Conditions so construed is held by a court of competent jurisdiction to be invalid,  
illegal or otherwise unenforceable, such provision will, to the extend so held, be deemed  
severed from these Terms and Conditions, and all other provisions will remain in full force and  
effect.  
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(b) GOVERNING LAW/ CHOICE OF FORUM: The laws of the State of California (without regard for  
conflicts of law) shall govern the construction and enforcement of these Terms and Conditions,  
except that the Terms and Conditions shall be interpreted as though drafted jointly by  
Vinothèque and the Purchaser. Any dispute will be resolved in a state or federal court situated  
in the County of Santa Clara, State of California, and the Purchaser hereby irrevocably submits  
to the personal jurisdiction of such courts for that purpose.  
(c) ENTIRE AGREEMENT/ NO WAIVER: These Terms and Conditions and the Limited Warranty  
incorporated herein by reference set forth the entire agreement between the parties and  
supersede all prior agreements or understandings, both written and oral, between the parties  
regarding the subject matter of this the Terms and Conditions and Limited Warranty. The  
parties may modify these Terms and Conditions or the Limited Warranty only in writing signed  
by each. No waiver by Vinothèque of any breach or default hereunder will be deemed to be a  
waiver of any preceding or subsequent breach or default.  
(d) CORRECTION OF ERRORS AND INACCURACIES: These Terms and Conditions may contain  
typographical errors or other errors or inaccuracies. Vinothèque reserves the right to correct  
any errors, inaccuracies or omissions, and to change or update these Terms and Conditions at  
any time without prior notice.  
10. Questions or Additional Information  
If you have any questions regarding these Terms and Conditions, or wish to obtain additional  
information, contact us via phone at 1-800-343-9463 or please send a letter via U.S. Mail to:  
Vinothèque Wine Cellars  
1738 E. Alpine Ave.  
Stockton, CA 95205  
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1738 East Alpine Avenue  
Stockton, California 95205  
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