FULL ELECTRONIC
WASHING MACHINE
USER MANUAL
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SECTION 1:BEFORE USING
DEFINITION OF USE
This washing machine is exclusively destined to wash and spin machine
washable laundry in quantities which are usual for private households.
x
Observe the instructions given in these Instructions for Use, when
using the washing machine.
x
Keep these InstructÕons for Use if you pass on the washing machine
to another person, also give him/her InstructÕons for Use.
SAFETY WARNINGS
x
The appliance is not intended for use by people (including children)
with reduced physical,sensory or mental capabilities , or lack of
experience and knowledge , unless they have been given supervision
or instruction concerning use of the appliance by a preson
responsible for their safety.Children should be supervised to ensure
that they don’t play with the appliance.
x
x
x
Do not use a multiple socket or extension cord.
Do not insert a plug with damaged or broken cord into the socket.
If the cord is damaged it should be replaced by the manufacturer or
appointed service agent in order to avoid a hazard.
Never remove the plug from the socket by pulling from the cord
section. Remove the plug by holding.
x
x
x
x
x
Do not plug the power supply with wet hands.
Never touch the machine with wet hands or feet.
Never open the detergent drawer while the device is running.
Never force to open the door of the machine while the machine is
running.
x
x
Since the machine can reach high temperatures while running, do not
touch the drain hose and water during draining.
In case of any failure, first unplug the device and close the water tap.
Do not attempt to repair.Please apply to the nearest authorized
service station.
x
Do not forget that the packing material of your machine may be
hazardous for children.
x
x
Keep your pet away from your machine.
Your machine should only be used by adults within the information
written in this manual.
x
Your machine is designed for use in house environment. Warranty
will be invalid if you use it for commercial purposes.
Never use or store flammable materials nearby the appliance.
To clean the appliance do not use flammable cleaning agents.
The appliance should not be put on a carpet which can block the air
ventilation on the bottom side.
x
x
x
x
x
Do not operate the wasing machine at temperatures below 5°C.
If you want to place a dryer on top of your washing machine, first
contact our After-Sales Service or your specialist dealer to verify if
this is possible.
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RECOMMENDATIONS
x
The detergent or softener in contact with air for a long time will dry
and stick to your detergent drawer.To avoid this put your detergent
and softener into the detergent drawer just before washing.
It is recommended that you use pre-washing program for only very
dirty clothes.
x
x
x
Please do not exceed the maximum loading capacity.
If you will not use your machine for a long time, unplug your machine,
close the water supply and leave the door open in order to keep the
inside of the machine dry and for prevention from unpleasant odour.
As a result of the quality control procedures, a certain amount of
water may remain in your machine. This is not harmful for your
machine.
x
SECTION 2: INSTALLATION
You must pay attention to the following issues before using your washing
machine.
REMOVAL OF TRANSPORTATION SCREWS
x
Transportation screws, which are located at the back side of the
machine, must be removed before running the machine.
Loosen the screws by rotating counterclockwise by a suitable wrench.
(DIAGRAM-1)
x
x
x
Remove the screws by pulling them.(DIAGRAM-2)
To the holes where the transport screws have been removed, insert
the plastic transport screw taps found in the accessories bag.
(DIAGRAM-3)
x
The transportation screws, that have been removed from the machine
should be kept in hand for any other transportation necessities.
DIAGRAM-2
DIAGRAM-1
DIAGRAM-3
3
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ADJUSTMENT OF FEET
x
x
Do not install your machine on rugs or similar surfaces.
For your machine to work silently and without any vibration, it should
be settled on a flat, non-slippery and tough ground.
You can adjust the balance of your machine from its feet.
First, loosen the plastic adjustment nut.
Adjust by rotating the feet upwards or downwards.
After the balance has been reached, tighten the plastic adjustment
nut again by rotating it upwards.
x
x
x
x
x
Never put cartons, wooden blocks or similar materials under the
machine to balance the irregularities on the level of the ground.
ELECTRICAL CONNECTION
x
x
Your washing machine works with 220-240V and 50Hz.
A special grounded plug has been attached to the network cable of
your washing machine. This plug must definitely be inserted to a
grounded socket with 10 ampere. The fuse flow value of the
electricity line attached to this should also be 10 ampere. If you have
no such sockets and fuses in your house, let it be made by a qualified
electrician.
x
x
Our company will not be responsible for any damages that may
occur as a result of usage without grounding.
Insert the machine’s plug to a grounded socket which you can
easly reach.
WATER SUPPLY CONNECTION
x
x
x
Depending on the features your machine,may be with single water
inlet(cold) or double water inlet (cold/hot). The white headed hose is
for cold water inlet and red headed hose is for hot water inlet (valid
for machines with hot&cold water inlet).
To prevent leakage from the connection joints, 1 (valid for cold water
inlet) or 2 (valid for machines with hot&cold water inlet) seals are
included in the hose packing. Fit these seals at the end of water inlet
hoses on the tap side.
Connect the white headed hose to the water inlet valve with white
filter and connect the red headed hose to the water inlet valve with
red filter (latter is valid in machines with hot&cold water inlet). Tighten
the plastic parts of the connections with your hand.Please call a
qualified plumber for safer connections.
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x
x
Water pressure of 0,1-1 MPa from your tap will enable your machine
to work more efficiently.(0,1 MPa pressure means water flow of more
than 8 liters in 1 minute from a fully opened tap)
After connections are completed, check for the non-leakage of the
connection joints by turning on your tap completely.
x
x
Be sure that water inlet hoses are not folded, broken or crushed.
Mount the water inlet hoses to a 3”/4, geared water tap.
Cold water inlet (White filter valve)
Hot water inlet (Red filter valve)
WATER DRAIN CONNECTION
x
x
x
Be sure that water inlet hoses are not folded, twisted, crushed or
elongated by stretching.
Water drain hose should be mounted at a height of minimum 60 cm,
maximum 100 cm from the ground.
The end of the water drain hose may directly be fitted to the dirty
water outlet hole or a special apparatus mounted on the outlet
bracket of the wash-stand.
x
Never attempt to extend the water drain hose by adding extra parts.
5
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SECTION 3:TECHNICAL SPECIFICATIONS
AWG 3102C
3,5
AWG 5102C
5
AWG 5122C
5
Maximum dry laundry
capacity (kg)
Recommended loading
(kg)
3
4,5
85
4,5
85
Height (cm)
Width (cm)
85
59,6
37
59,6
42
59,6
42
Depth (cm)
Maximum spin cycle
(rpm)
1000
1000
1200
6
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SECTION 4:CONTROL PANEL
1
2
3
4
5
6
1-Detergent drawer
2-Program knob
3-Washing operation light
4-Start/pause and cancel button
5-Spin speed selector
6-Function buttons
7
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START/PAUSE BUTTON
This button is used for starting a selected programme or putting a
programme in progress on pause.
FUNCTION INDICATOR LAMPS
Pressing the start/pause button or any other function button
switches on the lamps found above the buttons and the control
panel, which indicate the wash stages of programmes. When any
one of these lamps is on it means that certain programme is in
use. The lamp is off when any function button or the start/pause
button is pressed, or the selected function has finished its
operation.
The function indicator lamps are also used for failure codes
specified in Section 9.
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FUNCTION BUTTONS
Intensive rinse
You can have one more rinsing done in addition to the rinses
which your machine has made in all washing programs by
using this function.
Start delay
The timer function enables you to set your machine to start
its wash operation with delay. Depending on the delay time
you wish the programme to start at press the function button
until the desired delay timer lamp (1h/3h/5h/7h) lights up on
the control panel. The lamp above the function button will
flash. Start the programme by pressing the start/hold button.
Rinse hold
This function is recommended to be used when the clothes
cannot be taken immediately after the end of the
program.This will prevent occurrence of wrinkles. When this
button is pressed, the last rinsing water is not drained. For
the program to continue from the start pause, repress the
start pause button.
WARNING!
If you have forgotten to use an additional function and the machine has
started the wash operation press the button of the additional function
you wish to select; if the indicator lamp above it keeps lighting the
additional function you selected will become active. If the lamp stays lit
for a certain while and then goes out the additional function you
selected will not become active.
NOTE: Our products contain electronic cards and touchscreen buttons.
Lightly pressing on the buttons will suffice to activate the
functions.
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PROGRAM KNOB
With the program knob, you can select the program with which you desire to
wash your clothes. You can adjust the program selection process by turning
the program knob in both directions. You must be careful that the adjustment
sign of the program knob is exactly on the program you want to select. When
you bring the programme knob to 0 (off) position, your machine will carry out
the drain operation in order to finish (cancel) programme cycle.After drain is
finished, machine will go into Standby Mode. You can now select another
programme you wish to start.
0-STOP
1-Cotton 90°
9-Delicates 40°
10-Hand wash / wool 30°
11-Wool cold
12-Quick wash 30°
Rinse
2-Cotton 60° with prewash
3-Cotton 60°
4-Cotton 40°
5-Synthetics 60°
6-Synthetics 40° with prewash
7-Synthetics 40°
8-Synthetics 30°
Spin
Drain
10
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SPIN SPEED SELECTOR
By the spin speed selector knob, you can make the adjustment of speed for
the process of spinning your clothes.The speed adjustment interval is
between 0 (No spin) and the maximum spinning speed of your machine.
NOTE: Do the spinning process of your sensitive and delicate clothes in the
most appropriate mode.
(AWG 5122C)
(AWG 3102C)
(AWG 5102C)
SECTION 5: WASHING YOUR LAUNDRY
x
x
Plug the machine.
Open the tap water.
First wash cycle
There may be water left inside your machine after factory tests and trials.It is
recommended that the first wash cycle should be made without any laundry
so that carry out this water; pour half a measuring cup of normal allpurpose
detergent into compartment 2 and select cotton program at 90°C.
BEFORE WASHING
Discrimination of your laundry
x
Discriminate your clothes according to their types (cotton, synthetic,
sensitive, woolen, etc.),washing temperatures and level of dirtiness.
Never wash your white and coloured clothes together.
Since your new coloured clothes may shed dye on the first wash,
wash them separately.
x
x
x
Be careful that no metal pieces are found on or in the pockets of your
clothes, remove if there is any.
x
x
Zip and button your clothes.
Remove the plastic or metal hooks of the curtains and laces or place
them inside a washing bag and tie.
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x
x
Pull the textiles like trousers,knitted fabric,t-shirt and sweat shirt
inside out.
Wash your small clothes like socks and handkerchiefs in a washing
bag.
Wash up tol 90ꢀÛC Wash up to 60 ÛC Wash up to 30 ÛC Not washable in
washing machine
Placement of the clothes into the machine
x
x
x
x
Open the door of your machine.
Fill your clothes in your machine in a well-spread manner.
Place each cloth separately.
When you shut the door of your machine, be careful that no cloth is
jammed between the cover and the gasket.
Shut the door of your machine tightly otherwise your machine will not
start the washing process.
x
Filling detergent in the machine
The quantity of the detergent that you will fill in your machine depends on the
following criteria:
x
x
x
Your detergent consumption will change according to the dirtiness
level of your clothes. For your slightly dirty clothes, do not pre-wash
and put a small amount of detergent in the compartment no.2 of the
detergent drawer.
For your excessively dirty clothes, select a program with pre-
washing, fill ¼ portion of the detergent you will put in compartment
1 in the detergent drawer and the remaining portion in compartment
2.
In your machine,use the detergents developed especially for
automatic washing machines. The quantities that will be used for
your clothes are written on the packing of the detergents.
As the hardness of your water increases, the amount of the
detergent to be consumed will also increase.
x
x
x
As the amount of your clothes increases, the amount of the
detergent to be consumed will also increase.
Fill your softener in the softener compartment in your detergent
drawer. Do not exceed the MAX level. Otherwise, the softener will
diffuse in the washing water via the siphon.
x
The softeners with high density should be diluted with some water
before filling in the drawer. That is because the softener with high
density obstructs the siphon and prevents the flow of the softener.
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x
You can use fluid detergents in all programs without pre-washing.
For this, mount the fluid detergent level plate in the second
compartment of the detergent drawer and arrange the amount of
fluid detergent according to the levels on this plate.
RUNNING THE MACHINE
Program selection and features
Select programmes and additional functions appropriate for your laundry with
the help of the tables shown on pages 17.
Start/Pause button
Pressing this button you can start the programme you selected or put the
programme in progress on pause.
When the programme you selected starts its operation the lamp above the
start/pause button will start lighting.
When you wish to put the selected programme on pause press the
start/pause button once. The lamp above it will start to flash. In order to
restart the programme from the point it was put on pause at you will have to
press the start/pause button once again.
Starting the program
x
Adjust the programme knob to a programme you wish to select.
x
If the programme you selected is a wash
programme the wash operation lamp will
flash.
x
If the programme you selected is a rinse/spin or drain programme the
lamps indicating the related selection will flash.
x
x
Start the selected programme by pressing
the start/pause button.
When you start the programme by pressing
the start/pause button the lamps will light up
indicating that the start/pause button is active
and the wash operation is in progress.
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Selecting an additional function button
x Adjust the programme button to a programme you wish to select.
x
If the programme you selected is a wash
programme the wash operation lamp will light
up.
x
If the programme you selected is a rinse/spin or drain programme the
lamps indicating the related selection will light up.
In order to select an additional function:
x
Press once the additional function button you
wish to select.
x
x
If the lamp above the function button keeps
lighting it means you have selected the function
you wished to select.
If the lamp above the function button is flashing it
means you cannot use that additional function for
the wash programme you selected.
x
x
Start the selected programme by pressing the
start/pause button.
When you start the programme by pressing the
start/pause button the lamps will light up
indicating that the start/pause button is active
and the wash operation is in progress.
14
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Cancelling a programme
If you wish a certain programme in progress to finish early:
x
Press the start/pause button for 4 seconds.
x
Your machine will carry out the drain operation
necessary for the programme to finish, and then
end the programme.
x
x
The programme end lamp will be on.
You can now select another programme you
wish to select.
Programme end
x
Your machine will stop automatically when the programme you
selected has finished.
x
The programme end lamp will light up.
x
x
Bring the programme knob to the STOP (off) position.
The door lock of your machine will automatically release about two
minutes after the programme has finished. You can open the door
and take out the laundry by pulling the door handle towards yourself.
After you have taken out the laundry leave the door open so that the
machine interior can dry.
x
x
x
Unplug the machine.
Turn off the water tap.
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WARNING!
In the event power is cut off at any stage of the wash programmes and then
resupplied after a certain while your machine will continue the programme
from the point it was interrupted at. Such a situation will not cause any harm
to your machine.
In the event power is cut off during the wash operation the door lock
mechanism will release its hold after two minutes. If there is water in the
machine do not open the door or the water will pour out. If you wish to take
out your laundry you can do so by draining the water inside the machine
following the instructions explained in the section “cleaning the pump filter” on
pages 18 and 19.
Child lock
Your machine is equipped with a child lock in order to prevent a programme’s
operation from being affected by a push on a button during a wash operation.
The child lock will become active after the first and second function buttons
on the control panel are pressed at the same time and for longer than three
seconds.
You can notice the activation of the child lock by checking out the programme
wash,rinse and spin lamps which will flash for two seconds. In order to
deactivate it you will have to press the same buttons for longer than three
seconds. If you press any button when child lock is active, button will not be
activated and you can see wash,rinse and spin lamps flashing for two
seconds in order to show child lock is active. You can notice the deactivation
by checking out the programme end lamp which will flash for two seconds.
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Max. Dry Load Capacity (kg)
AWG 5102C / AWG 5122C
Detergent
Compart.
Program
Type of Laundry
Explanations
AWG 3102C
Dirty, boil, cotton and linen
textile
1- COTTON 90°
2
5
5
3,5
Very dirty, cotton, coloured
and linen textile
2- COTTON 60°
WITH PREWASH
1+2
3,5
3,5
Underwears, sheet,
table cloth, t-shirt,
shirt, towel
Dirty, cotton, coloured and
linen textile
Slightly dirty, paint to get
out, cotton, coloured and
linen textile
*3- COTTON 60°
4- COTTON 40°
2
2
5
5
3,5
Dirty, synthetic or synthetic
mixture textile
5- SYNTHETICS 60°
2
1+2
2
3
3
3
3
2
2
2
2
Tulle and curtain as
sensitive laundry
6- SYNTHETICS 40°
WITH PREWASH
Nylon socks, blouse
Slightly dirty, synthetic or
synthetic mixture textile
7- SYNTHETICS 40°
8- SYNTHETICS 30°
Slightly dirty, synthetic or
synthetic mixture textile
2
Dirty, hand and machine
to wash wool laundry
9-DELICATES 40°
2
2
2
2
2
2
1
1
1
2
Dirty, hand and machine
to wash wool laundry
10-HAND WASH /
WOOL 30°
All wool laundry
Very slightly dirty, cold
water, hand and machine
to wash wool laundry
11-WOOL
COLD
2
Underwears, sheet,
table cloth, t-shirt,
shirt, towel
Slightly dirty, cotton,
coloured and linen textile
12-QUICK WASH 30°
2,5
RINSE
SPIN
When you need an additional rinsing to be done to your clothes after the washing process, you can use this program for all kinds of clothes.
You can use this program, when you need an additional spinning to be done to your clothes after the washing process. Please do not use this
program for your delicate or woolen laundry.
This program is used to drain the dirty water inside after the washing process of your machine. If you want the water inside your machine to
be drained before the program ends, you can use this program.
DRAIN
* Energy label data based on programme tested in accordance with EN60456.
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SECTION 6: MAINTENANCE AND CLEANING
x
x
Unplug your machine.
Close the water tap.
WATER INLET FILTERS
On the tap part of your machine’s water inlet hose and at the ends of water
inlet valves, there are filters to prevent entrance of the dirt and foreign
materials in the water to the machine. If the machine is unable to receive
sufficient water although your water tap is opened, these filters should be
cleaned.
x
x
Remove the water inlet hose.
Remove the filters found on the water inlet valves by using a pincer
and wash thoroughly with a brush.
x
x
Clean the filters of the water inlet hoses located on the tap side by
removing manually together with the seal.
After you clean the filters, you can fit them the same way as you have
removed.
PUMP FILTER
The pump filter system elongates the life of your pump, which is used to drain
the dirty water. It prevents lint to enter the pump. Cleaning of your pump filter
in every 2-3 months is recommended. To clean your pump filter:
x
x
Open the kickplate’s cover, by pulling the handle.
Before opening the filter cover,place a cup in front of the filter cover
to prevent flow of the remaining water in the machine.
Loosen the filter cover by rotating it counter clockwise and drain the
water.
x
x
x
x
Remove the foreign materials from the filter.
Check for the rotation of the pump manually.
After you have cleaned the pump, fit the filter cover by rotating
clockwise.
x
x
Put the kickplate cover into the place.
Do not forget that if you do not fit in the filter cover properly, it will
leak water.
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WARNING!
Danger of being scalded!
Since the water inside the pump maybe hot, wait for it to cool.
DETERGENT DRAWER
Detergents may cause residue buildup in the detergent drawer and in its slot
over time. Take out the detergent drawer periodically to clean up the
accumulated residue. In order to take out the drawer:
x
x
Pull the drawer to its end (DIAGRAM-1).
Keep pulling by pressing on the siphon lid inside the drawer pulled to
its end, and remove the drawer from its place (DIAGRAM-2).
Wash it up with water with the help of an old toothbrush.
Collect the residues inside the drawer slot without letting them drop
into the machine.
x
x
x
After thoroughly drying the drawer put it back in its place reversing
the removal procedure.
DIAGRAM-1
SIPHON PLUG
DIAGRAM-2
Pull out the detergent drawer. Remove the siphon plug and clean the
residues of the softener thoroughly. Fit the cleaned siphon plug in its location.
Check if it placed properly.
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THE CABINET
To clean the outside of the appliance, use a neutral detergent and a damp
cloth. Please be careful not to use material that could damage the exterior
surface of your machine.
WARNING!
If the machine is installed in a location where the ambient temperature can fall
below 0 ÛC, do the following when it will not be in use:
x
x
Plug in the machine.
Close the water tap and pull out the water inlet hose or hoses from
the tap.
x
Place the ends of the water drain and water inlet hoses in a cup on
the ground.
x
x
x
x
Adjust the program knob to “Draining” program.
The program ready light will be on.
Run the program by pressing the start/pause button.
Unplug your machine when the program is over (program end light is
on).
When you complete these proces, the remaining water inside the machine will
be drained and thus formation of ice in the machine will be prevented. When
you operate your machine again, be sure that the ambient temperature is
above 0 ÛC.
FROST
Do not place the washing machine in a room prone to frost. If you must, make
sure that the washing machine is completely drained after each wash:
x
x
x
Remove inlet hose(s) from water tap and let the water flow out
completely.
Remove drain hose from siphon or handwash basin and let the water
flow out completely.
Empty residual water inside the machine by following the instructions
in the chapter “Draining Residual Water”; tilt the appliance forward
with two persons to let the rest water flow out completely.
THE DRUM
Do not leave metal parts like needles, staples or coins inside your machine.
These pieces cause formation of rust stains in the drum. To eliminate these
stains of rust, use a cleaning substance without chlorium and follow the
warnings of the cleaning substance producer. For cleaning of the rust stains,
never use dish-washing wires or similar rough objects.
REMOVE OF LIME FROM YOUR MACHINE
If you arrange the amount of the detergent you use in your machine properly,
there will be no need for lime removal. However, if you desire to apply the
removal procedure, use the lime protectors in the market and pay attention to
their warnings.
WARNING!
The lime eliminating substances contain acids and this may cause colour
modifications in your clothes along with an adverse effect on your machine.
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SECTION 7:PRACTICAL INFORMATION
Alcoholic beverages: The stain point, should first be washed
with cold water, than should be wiped with glycerine and water
and be rinsed with water mixed with vinegar.
Shoe Polish: The stain should be slightly scratched without
ruining the cloth, rubbed with detergent and rinsed. In case it is not
eliminated, it should be rubbed with 1 unit of pure alcohol (96
degrees) mixed in 2 units of water and then washed with
lukewarm water.
Tea and coffee: Stretch the stained area of your cloth on the top
of a container and pour water as hot as the type of your cloth can
endure on it. If the type of your cloth is suitable,wash it with lye.
Chocolate and cocoa: By leaving your clothes in cold water and
rubbing with soap or detergent, wash it in the highest temperature
that the type of your cloth can endure. If there is still a stain of oil
left, wipe with oxygenated water (in proportion of 3%).
Tomato paste:After scraping the dried pieces without ruining the
cloth, leave in cold water for about 30 minutes and wash by
rubbing with detergent.
Meat broth-egg: Eliminate the dried stain residues and wipe with
a sponge or soft cloth wetted in cold water. Rub with detergent
and wash with diluted lye.
Grease and oil stains: First wipe the residues. Rub the stain with
detergent and then wash with lukewarm soapy water.
Mustard: First apply glycerine to the stained area. Rub with
detergent and then wash. If the stain still does not disappear, wipe
with alcohol (On synthetic and coloured cloth, a mixture of 1 unit
alcohol, 2 units water should be used)
Blood stain: Lay your clothes in cold water for 30 minutes. If the
stain still does not disappear, lay in mixture of water and ammonia
(3 table-spoons of ammonia in 4 liters of water)for 30 minutes.
Cream, ice-cream and milk: Lay your clothes in cold water and
rub the stained area with detergent. If the stain has still not
disappeared, apply lye on the fabric of your clothes in proper
proportion.(Do not use lye on coloured clothes.)
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Mould: Mould stains should be cleaned as soon as possible. The
stain should be washed with detergent, and if it does not
disappear, it should be wiped with oxygenated water (in
proportion of 3%).
Ink: Hold the stained area under cold water and wait until the inky
water completely runs off. Then rub with water diluted with lemon
juice and detergent, wash after waiting for 5 minutes.
Fruit: Stretch the stained area of your clothes on the top of a
container and pour cold water on it. Do not pour hot water on the
stain. Wipe with cold water and apply glycerine. Wait for 1-2 hours
and rinse after wiping with a few drops of white vinegar.
Grass stain: Rub the stained part with detergent. If the type of
fabric is suitable for use of lye, wash it with lye. Rub your woolen
clothes with alcohol.(For coloured ones, a mixture of 1 unit pure
alcohol and 2 units of water).
Oil Paint:The stain should be eliminated before it dries by
applying thinner on it. Then it should be rubbed with detergent and
washed.
Burnt stain: If your cloth is suitable for use of lye, you can add lye
into your washing water. For woolen fabric, a cloth damped in
oxygenated water should be covered on the stain and it should be
ironed with a dry cloth on it. It should be washed after rinsing well.
SECTION 8: AVOIDING MINOR FAULTS
All repairing which must be done on the machine should be done by
authorized service. When a repairing is required for your machine or you are
unable to eliminate the failure with the help of the information given below:
x
x
x
Unplug the machine.
Close the water tap.
Apply to the nearest authorized service station.
22
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METHODS OF
ELIMINATION
FAILURE
PROBABLE CAUSE
Insert the plug into the
socket.
It is unplugged.
Your fuse is defected.
The electric power is
off.
Change your fuse.
Check the electric
power.
Start/pause button has Press the start/pause
Your machine does not
operate.
not been pressed.
button.
Bring the program
knob on the desired
status.
The program knob is in
O(off) status.
Shut the door properly.
You should hear the
click.
The door is not shut
properly.
Water tap is closed.
The water inlet hose
may be bent.
Open water tap.
Check the water inlet
hose.
The water inlet hose is Clean the filters of
Your machine does not
receive water.
obstructed.
water inlet hose. (*)
Clean the valve inlet
filters. (*)
The valve inlet filter is
obstructed.
Shut the door properly.
You should hear the
click.
The door is not shut
properly.
The drain hose is
obstructed or bent.
The pump filter is
obstructed.
The clothes are not
placed inside the
machine in a well-
balanced manner.
Check the drain hose.
Clean the pump filter.
(*)
Spread the clothes
inside the machine in
an orderly and well-
balanced manner.
Your machine is not
draining water.
The feet of your
machine are not
adjusted.
Transportation screws
are not removed.
Adjust the feet. (**)
Your machine is
vibrating.
Remove transportation
screws. (**)
(*)See the section concerning the maintenance and cleaning of your machine.
(**)See the section concerning installations your machine.
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METHODS OF
ELIMINATION
FAILURE
PROBABLE CAUSE
There is a small
amount of clothes in
the device.
It does not prevent
operation of the
machine.
Do not exceed the
recommended quantity
of clothes and spread
your clothes in the
machine in a well-
balanced manner.
Excessive amount of
clothes are filled in the
machine or the clothes
are not placed in a
Your machine is
vibrating.
well-balanced manner.
Prevent your
machine’s leaning on a
tough place .
Your machine touches
a ripid object.
Press the start/pause
button.In order to stop
the foam,dilute one
table-spoon of softener
in half liter of water and
pour it in the detergent
drawer.Press the
start/pause button after
5-10 minutes.Arrange
the amount of the
Too much detergent
has been used.
Excessive foam in the
detergent drawer.
detergent properly in
the next washing
process.
Use only the
Wrong detergent has
been used.
detergents produced
for full automatic
machines.
Your laundry too dirty
for the program you
have selected.
Select a suitable
program. (see Table-1)
The washing result is
bad.
The amount of
detergent used is not
sufficient.
Use more detergent
according to the
detergent.
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METHODS OF
ELIMINATION
FAILURE
PROBABLE CAUSE
Clothes exceeding the
maximum capacity
has been filled in your
machine.
Put the clothes in your
machine in a manner
not to exceed its
maximum capacity.
Use the amount of
The washing result is
not good.
Your water may be
hard.
detergent according to
the declaration of the
detergent producer.
Distribution of the
clothes in your
machine is not well-
balanced.
Spread the clothes
inside the machine in
an orderly and well-
balanced manner .
The end of the water
drain hose is in a
position too low
according to the
machine.
The water is drained
from the machine as
soon as it is filled.
Place the water drain
hose in an appropriate
height.(**)
No failure. The water is
at the lower part of the
drum.
No water is seen in the
drum during washing.
-
By calibrating your
machine for “Rinsing”
program,make an
additional rinsing or
eliminate the stains
After drying with the
help of a brush.
The pieces of some
detergents which do
not dissolve in water
may stick to your
There are residues of
detergent on the
clothes.
clothes as white stains.
In the next washing
operation, use the
maximum detergent
amount declared by
the detergent producer.
These stains may be
caused by oil,cream or
ointment .
There are gray stains
on the clothes.
(**) See the section concerning instalations your machine.
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METHODS OF
ELIMINATION
FAILURE
PROBABLE CAUSE
The unbalanced load
control system will try
to distribute your
clothes in a
homogenous manner.
After your clothes are
distributed, passage to
spining process will be
realized.In the next
washing process,place
your clothes into the
machine in a well-
balanced manner.
No failure. The
unbalanced load
control may works in
that way.
The spining process is
not done or starts with
delay .
SECTION 9: AUTOMATIC FAILURE DETECTION SYSTEM
Your machine is equipped with systems which will both take the necessary
precautions and warn you in case of any failure by controlling it self constantly
during the washing processes.
FAILURE
INDICATOR
PROBABLE
FAILURE
THE PROCESS
TO BE DONE
FAILURE CODE
Shut the door
properly so that
you hear the
click. If the
problem
The 1 and 2 The door is
number light not shut
persists, turn off
the machine
unplug and
apply to the
nearest
E01
blinks.
properly.
authorized
service
immediately.
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FAILURE
INDICATOR
PROBABLE
FAILURE
THE PROCESS
TO BE DONE
FAILURE CODE
Turn on the tap
to the end.Water
may be cut,
check it.If the
problem is still
continuing,your
machine will
automatically
stop after a
while.Unplug
your machine,
turn off the tap
and apply to the
nearest
The water
level in your
machine is
below heater.
The pressure
of your water
supply may
be low or
The 1 and 3
number light
blinks.
E02
locking.
authorized
service.
The pump
has failed or
Clean the pump
filter.If the
The 1 and 4
number light
blinks .
the pump filter problem
E03
is obstructed
persists,apply to
or drain pump the nearest
is in open
circuit.
authorized
service.(*)
Your machine
will automatically
drain the water.
After your
machine has
completed the
draining
process,shut
down your
machine and
unplug. Close
the tap and
apply to the
nearest
There is an
excessive
amount of
water in your
machine.
The 2 and 3
number light
blinks.
E04
authorized
service.
(*) See the section regarding the maintenance and cleaning of your machine.
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FAILURE
INDICATOR
PROBABLE THE PROCESS
FAILURE CODE
FAILURE
TO BE DONE
Shut down your
machine and
unplug. Turn off
your tap and
apply to the
nearest
The heater
of your
machine or
the heat
sensor has
failed.
The 2 and 4
number light
blink.
E05
authorized
service.
Shut down your
machine and
unplug. Turn off
the tap and
apply to the
nearest
The 3 and 4
number light
blink.
The motor
has failed.
E06
E07
E08
authorized
service.
Shut down your
machine and
unplug. Turn off
the tap and
apply to the
nearest
The 1,2 and 3
number light
blink.
Electronic
card has
failed.
authorized
service.
Shut down your
machine and
unplug. Turn off
the tap and
apply to the
nearest
The 2,3 and 4
number light
blink.
The motor
has failed.
authorized
service.
28
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FAILURE
INDICATOR
PROBABLE THE PROCESS
FAILURE CODE
FAILURE
TO BE DONE
If the network
voltage is lower
than 150V or
higher than
260V, your
The network
voltage is too
high or too
low.
The 1,2 and 4
number light
blink.
machine will
automatically
stop. When the
network voltage
is recovered,
your machine
will continue its
operation.
E09
Shut down your
machine and
unplug. Turn off
the tap and
apply to the
nearest
The 1,3 and 4
number light
blink.
Communication
error.
E10
authorized
service.
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SECTION 10: INTERNATIONAL WASHING SIGNS
Washing
temperature.
Do not wash
(hand wash)
Lukewarm iron.
Medium hot iron.
Do not tumble
dry.
Hot iron.
Drip dry.
Do not iron.
Dry flat.
Hang to dry.
Do not bleach.
Handy to bleach.
All of these are dry cleaning symbols. The letters are
to instruct the cleaner what type of solvent to be used.
Garments bearing these symbols should not be
washed in your machine unless the label says
otherwise.
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5026 311 02036
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