Whirlpool Washer 3950310 User Manual

Three speed  
automatic washers  
A Note to You............ 2  
Washer Safety ..........3  
Parts and Features ... 4  
Operating Your  
Washer......................5  
Caring for Your  
Washer....................12  
Troubleshooting ...... 13  
Requesting  
Assistance or  
Service ....................17  
Index .......................19  
Warranty .................20  
In the U.S.A. for assistance or service,  
cal1l the8C0ons0ume2r A5ss3istan1c3e C0en1ter:  
- - -  
In Canada for assistance or service,  
see page 18.  
*
Home  
Appliances  
3950310  
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WASHER SAFETY  
Your safety and the safety of others is very important.  
We have provided many important safety messages in this manual and on your appliance. Always read and  
obey all safety messages.  
This is the safety alert symbol.  
This symbol alerts you to hazards that can kill or hurt you and others.  
All safety messages will be preceded by the safety alert symbol and the word “DANGER” or  
“WARNING.” These words mean:  
You will be killed or seriously injured if you don’t  
wDANGER  
follow instructions.  
You can be killed or seriously injured if you don’t  
follow instructions.  
wWARNING  
All safety messages will identify the hazard, tell you how to reduce the chance of injury, and tell you what can  
happen if the instructions are not followed.  
IMPORTANT SAFETY INSTRUCTIONS  
WARNING To reduce the risk of fire, electric shock, or injury to persons when using the washer, follow  
basic precautions, including the following:  
Do not allow children to play on or in the washer.  
Close supervision of children is necessary when the  
washer is used near children.  
Before the washer is removed from service or  
discarded, remove the door.  
Do not reach into the washer if the tub or agitator is  
moving.  
Do not install or store the washer where it will be  
exposed to the weather.  
Read all instructions before using the washer.  
Do not wash articles that have been previously  
cleaned in, washed in, soaked in, or spotted with  
gasoline, dry-cleaning solvents, other flammable,  
or explosive substances as they give off vapors  
that could ignite or explode.  
Do not add gasoline, dry-cleaning solvents, or  
other flammable, or explosive substances to the  
wash water. These substances give off vapors  
that could ignite or explode.  
Under certain conditions, hydrogen gas may be  
produced in a hot water system that has not been  
used for 2 weeks or more. HYDROGEN GAS IS  
EXPLOSIVE. If the hot water system has not been  
used for such a period, before using the washing  
machine, turn on all hot water faucets and let the  
water flow from each for several minutes. This will  
release any accumulated hydrogen gas. As the  
gas is flammable, do not smoke or use an open  
flame during this time.  
Do not tamper with controls.  
Do not repair or replace any part of the washer or  
attempt any servicing unless specifically recom-  
mended in this Use and Care Guide or in published  
user-repair instructions that you understand and  
have the skills to carry out.  
See Installation Instructions for grounding  
requirements.  
– SAVE THESE INSTRUCTIONS –  
3
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PARTS AND FEATURES  
The parts and features of your washer are illustrated on this page. Become familiar with all parts  
and features before using your washer. Page references are included next to some features. Refer  
to those pages for more information about the features.  
NOTE: The drawings in this book may vary from your washer model. They are designed to show  
the different features of all models covered by this book. Your model may not include all features.  
Cycle signal  
selector  
(p. 6)  
Temperature  
selector  
(p. 6)  
Extra rinse  
selector  
(p. 6)  
Load size  
selector  
(p. 6)  
Cycle control knob  
(pp. 7-10)  
U
Liquid chlorine  
bleach dispenser  
(p. 5)  
Model and serial  
number label  
(under lid)  
Liquid fabric  
softener  
dispenser  
(pp. 6, 12)  
Basket  
Tub  
Agitator  
MAGIC CLEAN*  
lint filter  
(bottom of  
washer basket)  
(p. 10)  
4
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OPERATING YOUR WASHER  
To get the best washing results possible, you must use your washer correctly. This section tells  
you how to use your washer properly and efficiently.  
USING YOUR WASHER  
wWARNING  
wWARNING  
Electrical Shock Hazard  
Plug into a grounded 3 prong outlet.  
Do not remove ground prong.  
Do not use an adapter.  
Explosion Hazard  
Never place items in the washer that are  
dampened with gasoline or other  
flammable fluids.  
No washer can completely remove oil.  
Do not use an extension cord.  
Do not dry anything that has ever had any  
type of oil on it (including cooking oils).  
Failure to follow these instructions can  
result in death, fire, or electrical shock.  
Doing so can result in death, explosion,  
or fire.  
1. Measure detergent and pour it into the washer.  
3. (OPTIONAL STEP) Pour measured liquid chlorine  
bleach into the liquid  
If desired, you may  
also add powder or  
liquid color-safe  
bleach.  
chlorine bleach dis-  
penser. Bleach will  
be diluted automatically  
during the wash part of  
the cycle.  
Add extra detergent  
for the Super Wash  
cycle.  
Never use more than  
1 cup (250 mL) for a full  
load. Use less with a  
smaller load size.  
Follow the manufac-  
turer’s directions for safe use.  
2. Drop a sorted load of clothes loosely into your  
washer, filling to the  
To avoid spilling, use a cup with a pouring spout.  
Do not let bleach splash, drip, or run down into the  
washer basket.  
top row of holes.  
Load evenly to  
maintain washer bal-  
ance. Mix large and  
small items.  
Make sure you use only liquid chlorine bleach in  
this dispenser.  
Items should move  
easily through the wash  
water. Overloading can  
cause poor cleaning.  
To reduce wrinkling  
of permanent press clothes and some synthetic  
knits, use a large load size to provide more space  
(see step 6).  
continued on next page  
5
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OPERATING YOUR WASHER  
USING YOUR WASHER (CONT.)  
4. (OPTIONAL STEP) Pour measured liquid fabric  
softener into the fabric  
7. Set the Water Temperature selector to the  
correct setting for the  
softener dispenser.  
type of fabric and soils  
being washed.  
Do not spill or drip  
any fabric softener on  
the clothes.  
Use the warmest  
water safe for fabric.  
Make sure you use  
only liquid fabric  
softener in this  
dispenser.  
Follow garment label instructions.  
Dilute liquid fabric softener by filling the dis-  
penser with warm  
water until liquid  
reaches the  
crossbar in the  
opening.  
HOT: 130°F (54°C) or above.  
– Whites and pastels.  
– Heavy and greasy soils.  
WARM: 90 to 110°F (32 to 44°C).  
– Bright colors.  
– Moderate to light soils.  
Softener is added  
automatically during  
the rinse portion of  
the cycle.  
COLD: 70 to 90°F (21 to 32°C).  
– Colors that bleed or fade.  
– Light soils.  
8. (OPTIONAL STEP) For an additional rinse and  
spin at the end of a wash cycle, set the Extra  
Rinse selector to On.  
5. Close the washer lid.  
9. (OPTIONAL STEP) Set the Cycle Signal selector  
to On if you want your washer to sound a signal  
when the wash cycle is finished. This signal is  
helpful when you are washing items that should  
be removed from the washer as soon as the  
cycle ends.  
6. Turn the Load Size selector to the correct setting  
for your wash load and  
the type of fabric being  
washed.  
Your washer has five  
load size settings.  
Choose a load size  
that allows the load to  
move freely for best  
fabric care. See  
“Loading” later in this  
section.  
Change the setting after the washer has  
started filling by turning the selector to a  
different setting.  
6
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OPERATING YOUR WASHER  
USING YOUR WASHER (CONT.)  
10. Push in the Cycle Control knob and turn it to  
the wash cycle you  
11. Pull out the Cycle Control knob to start the  
washer.  
want. See “Cycle  
descriptions” later in  
this section.  
Reduce the wash  
time when using a  
small load size setting.  
NOTE: To stop the washer at any time, push in the  
Cycle Control knob. To restart the washer, close  
the lid (if open) and pull out the Cycle Control knob.  
LOADING  
Loading suggestions  
For these suggested full-sized loads, set the Load Size selector to the highest load size setting.  
SUPER CAPACITY PLUS WASHERS  
Heavy Work Clothes  
Towels  
Mixed Load  
Delicates  
3 pair pants  
3 shirts  
4 pair jeans  
1 coverall  
1 overall  
10 bath towels  
10 hand towels  
14 wash cloths  
1 bath mat  
3 double sheets  
4 pillowcases  
8 T-shirts  
6 pair shorts  
2 shirts  
3 camisoles  
1 quilted robe  
4 slips  
4 panties  
2 bras  
2 blouses  
8 handkerchiefs  
2 nighties  
1 baby’s dress  
SELECTING A CYCLE AND TIME  
This section describes the available wash cycles  
and will help you make the best cycle selections  
for your wash loads. Each cycle is designed for  
different types of fabric and soil levels.  
The washer pauses briefly throughout each cycle.  
These pauses are normal. Refer to “Understanding  
normal washer sounds” to learn more about the  
sounds you may hear during a wash cycle.  
Refer to “Understanding what happens in each  
cycle” later in this section to learn what happens  
during a wash cycle.  
7
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OPERATING YOUR WASHER  
CYCLE DESCRIPTIONS  
(Models GSQ9300, GSQ9340,GSQ9344, GST9344)  
Cycles may vary with model  
Normal cycle  
Ultimate Care* cycle  
(Hand Washables)  
The Normal cycle features high-speed agitation for  
cleaning cottons and linens. High spin speeds  
shorten drying times. Select 9 (Regular), 12 (Reg/  
Hvy), or 15 (Heavy) minutes of wash time, depend-  
ing on whether your load is moderately or heavily  
soiled. For lightly soiled cotton and linen fabrics,  
use the 6-minute Light setting.  
The Ultimate Care (Hand Washables) cycle features  
a series of brief, extra low-speed agitations  
(7 seconds) and short soaks (12 seconds) to gently  
clean special-care items. Low spin speeds minimize  
wrinkling. Use 6 minutes of wash time to clean lightly  
soiled hand washables.  
Super Wash – Select the 18-minute Super Wash  
feature to wash heavily soiled loads that need  
maximum soil removal. Use two times the amount  
of recommended detergent for this cycle.  
Garments are labeled “Hand Wash” because:  
The fiber or construction may be sensitive to  
agitation.  
The fabric contains sensitive dyes that may bleed.  
Properly sort and then use your Hand Washables  
cycle for gentle washing. Follow care label direc-  
tions for drying. Items that may shrink should be  
dried flat. Block these items by gently stretching to  
original measurements. Woolens tend to shrink  
more the first time they are washed.  
Permanent Press cycle  
The Permanent Press cycle starts with high-speed  
agitation and then steps down to low-speed agita-  
tion for cleaning permanent press blends and  
synthetic fabrics. To minimize wrinkling, this cycle  
features a cool-down rinse and a low-speed final  
spin. Select 3 (Extra Light), 6 (Light) or 9 (Regular)  
minutes to clean very light to moderately soiled  
loads.  
If items appear to be floating due to trapped air,  
stop the washer by pushing in the Cycle Control  
knob. Push items down into the water. Restart the  
washer.  
Extra Delicate cycle  
The Extra Delicate cycle features an extra low-  
speed agitation for gentle soil removal from  
delicate items and washable knits. Low spin  
speeds minimize wrinkling. Select 3 (Light)or 6  
(Regular) minutes to clean light to moderately  
soiled loads.  
On some models  
8
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OPERATING YOUR WASHER  
CYCLE DESCRIPTIONS  
(Model LSR8300)  
Normal cycle  
Ultimate Care* cycle  
(Hand Washables)  
The Normal cycle features extended high-speed  
agitation followed by a brief period of low-speed  
agitation for cleaning cottons and linens. High spin  
speeds shorten drying times. Select 9 (Light),  
12 (Regular/Heavy), or 15 (Extra Heavy) minutes of  
wash time, depending on whether your load is  
moderately or heavily soiled. For lightly soiled cotton  
and linen fabrics, use the 6-minute setting.  
The Ultimate Care (Hand Washables) cycle features  
a series of brief, extra low-speed agitations  
(7 seconds) and short soaks (12 seconds) to gently  
clean special-care items. Low spin speeds minimize  
wrinkling. Use 6 minutes of wash time to clean lightly  
soiled hand washables.  
Garments are labeled “Hand Wash” because:  
The fiber or construction may be sensitive to  
agitation.  
Heavy cycle  
Super Wash – Select the 15-minute Super Wash  
feature to wash heavily soiled loads that need  
maximum soil removal. Use two times the amount of  
recommended detergent for this cycle.  
The fabric contains sensitive dyes that may bleed.  
Properly sort and then use your Hand Washables  
cycle for gentle washing. Follow care label direc-  
tions for drying. Items that may shrink should be  
dried flat. Block these items by gently stretching to  
original measurements. Woolens tend to shrink  
more the first time they are washed.  
Permanent Press cycle  
The Permanent Press cycle starts with high-speed  
agitation and then steps down to low-speed agitation  
for cleaning permanent press blends and synthetic  
fabrics. To minimize wrinkling, this cycle features a  
cool-down rinse and a low-speed final spin.  
If items appear to be floating due to trapped air,  
stop the washer by pushing in the Cycle Control  
knob. Push items down into the water. Restart the  
washer.  
Delicate cycle  
The Delicate cycle features an extra low-speed  
agitation and then steps to a series of brief, extra  
low-speed agitations (7 seconds) and short soaks  
(12 seconds) for gentle soil removal from delicate  
items and washable knits. Low spin speeds minimize  
wrinkling. Select this 9-minute cycle to clean light  
to moderately soiled loads.  
9
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OPERATING YOUR WASHER  
RINSE/DRAIN AND SPIN  
Rinse and Spin feature  
Drain and Spin feature  
When using extra detergent for heavily soiled  
clothes, or washing special-care items, you may  
find an extra rinse and spin is needed.  
A drain and spin may help shorten drying times for  
some heavy fabrics or special-care items by remov-  
ing excess water.  
For an additional rinse and spin, push in the  
For a drain and spin, push in the Cycle Control  
Cycle Control knob and turn it clockwise to any  
of the Rinse settings. The washer fills to the  
selected load size, agitates, drains, and spins.  
knob and turn it clockwise to any of the Spin  
settings. Then pull out the Cycle Control knob.  
The washer drains, then spins.  
NOTE: An Extra Rinse option is also available. See  
“Using your washer” earlier in this section.  
*
MAGIC CLEAN  LINT FILTER  
Your washer has a self-cleaning lint filter at the  
bottom of the basket. Wash and rinse water flow  
over the filter during agitation, separating the lint  
from the water. The lint spins out of the system  
during the spin part of the cycle.  
Basket  
interior  
If your washer drains into a tub, remove any lint  
collected in the tub or strainer.  
MAGIC CLEAN  
lint filter  
UNDERSTANDING NORMAL WASHER SOUNDS  
Your new washer may make sounds your old one  
didn’t. Because the sounds may be unfamiliar, you  
may be concerned about them. Don’t be; most of  
them are normal.  
The following describes some of the sounds you  
may hear and what causes them.  
During drain  
If water is drained quickly from your washer (depend-  
ing on your installation), you may hear air being  
pulled through the pump during the end of draining.  
After drain and before spin  
When the cycle changes from draining to spinning,  
you may hear gears engaging.  
During washing  
When you select a small load size setting, your  
washer has a lower water level. This may cause a  
clicking sound from the upper part of the agitator.  
10  
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OPERATING YOUR WASHER  
UNDERSTANDING WHAT HAPPENS IN EACH CYCLE  
When the Cycle Control knob is set to a number  
and pulled out, the washer fills (to the selected load  
size) before agitation and timing start. The washer  
begins agitating immediately after filling; agitation  
occurs with the washer lid up or down.  
After agitation starts, the Cycle Control knob turns  
clockwise until it points to an Off area and the  
cycle ends.  
NOTE: The washer pauses briefly throughout  
each cycle. These pauses are normal for washer  
operation.  
During agitation, the XTRA ROLLACTION* agitator  
creates a continuous  
rollover action that pro-  
vides a thorough cleaning  
of the wash load.  
Sequence of cycles  
WASH  
RINSE  
Fill  
Fill  
Wash selected time  
Rinse  
Drain†  
No agitation  
Drain-No agitation  
Spin-Spray rinse  
Spin  
Spin  
The Permanent Press cycle partially drains, fills, agitates  
briefly, and drains.  
Off  
11  
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CARING FOR YOUR WASHER  
Proper care of your washer can extend its life. This section explains how to care for your washer  
properly and safely.  
CLEANING YOUR WASHER  
Cleaning the exterior  
Cleaning the interior  
Use a soft, damp cloth or sponge to wipe up any  
spills such as detergent or bleach.  
Clean your washer interior by mixing 1 cup (250 mL)  
of chlorine bleach and 2 cups (500 mL) of detergent.  
Pour this into your washer and run it through a com-  
plete cycle using hot water. Repeat this process if  
necessary.  
Occasionally wipe the outside of  
your washer to keep it looking new.  
NOTE: Remove any hard water deposits using  
only cleaners labeled as washer safe.  
Cleaning the liquid fabric softener dispenser  
Flush dispenser periodically with warm water, as  
shown. Remove the dispenser by grasping the top  
of the dispenser with both hands and squeezing  
and pushing upwards with thumbs. Clean the  
dispenser by rinsing it under a water faucet.  
Replace it after cleaning.  
NOTE: Do not wash clothes with this dispenser  
removed. Do not add detergent or bleach to this  
dispenser; it is for liquid fabric softener use only.  
WINTER STORAGE, MOVING, VACATION CARE  
To use washer again:  
Install and store your washer where it will not freeze.  
Because some water may stay in the hoses, freez-  
ing can damage your washer. If storing or moving  
your washer during freezing weather, winterize it.  
1. Flush water pipes and hoses.  
2. Reconnect water inlet hoses.  
3. Turn on both water faucets.  
4. Plug in washer or reconnect power.  
To winterize washer:  
1. Shut off both water faucets.  
2. Disconnect and drain water inlet hoses.  
5. Run the washer through a complete cycle with  
1 cup (250 mL) of detergent to clean out antifreeze.  
3. Put 1 quart (1 L) of R.V.-type antifreeze in the  
Non-use or vacation care:  
basket.  
Operate your washer only when you are at home. If  
you will be on vacation or not using your washer for  
an extended period of time, you should:  
4. Run washer on a drain and spin setting (see  
“Drain and spin feature” earlier in this section)  
for about 30 seconds to mix the antifreeze  
and water.  
Unplug the power supply cord or turn off electrical  
power to the washer.  
5. Unplug washer or disconnect power.  
Turn off the water supply to the washer. This helps  
avoid accidental flooding (due to a water pressure  
surge) while you are away.  
INLET HOSES  
Replace inlet hoses after 5 years of use to reduce  
the risk of hose failure. Inspect and replace inlet  
hoses if bulges, kinks, cuts, wear, or leaks are found.  
When replacing your inlet hoses, mark the date of  
replacement on the label with a permanent marker.  
12  
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TROUBLESHOOTING  
Most laundering problems are easily solved if you understand the cause. Check the following list  
for common washing problems. If you need further assistance, see the “Requesting Assistance  
or Service” section.  
COMMON WASHING PROBLEMS  
Problem...  
Cause ...  
Solution...  
Washer leaks  
Fill hoses not tight.  
Tighten hoses. See Installation  
Instructions.  
Reseat (reposition) washers. See  
Installation Instructions.  
NOTE: After  
Fill hose washers not properly seated.  
checking these,  
check household  
plumbing.  
Drain hose clamp not properly installed  
or is off.  
Clamp drain hose.  
Drain is clogged.  
Unclog drain. Sink and standpipe  
must be able to handle 17 gallons  
(64.6 L) of water per minute.  
Tub moved forward during unloading,  
causing water to deflect off of tub ring.  
Ensure tub is centered before  
starting washer.  
Unit not level, causing water to deflect  
off of tub ring.  
Ensure front feet are installed and  
nuts are tightened. Level washer.  
Fill or spray rinses are deflecting off of  
load. Washer is overloaded or load is  
unbalanced.  
Redistribute the load, or reduce  
load size.  
Washer won’t  
drain/spin  
Drain hose is clogged.  
Unclog hose. See Installation  
Instructions for proper installation  
of drain hose.  
Close the lid.  
Lower drain hose.  
Lid is open.  
End of drain hose more than  
72 inches (190.9 cm) above floor.  
Use less detergent.  
Check electrical source or call  
electrician. Do not use extension  
cords.  
Too much detergent – excessive sudsing.  
Low voltage or using an extension cord.  
Wet loads  
Wrong cycle for load being washed.  
Choose a cycle with a higher spin  
speed.  
Cold rinses leave loads wetter than  
warm rinses. This is normal.  
Cold rinses.  
Washer continues  
to fill/drain or  
cycle stuck  
Top of drain hose is lower than water  
level in washer.  
Raise the drain hose. It must be  
higher for proper operation.  
Adjust drain hose for loose yet  
secure fit. See Installation  
Instructions.  
Drain hose fits too tightly into standpipe.  
NOTE: Washer  
pauses briefly  
throughout each  
cycle. This is normal.  
Do not seal off drain hose with  
tape. The hose needs an air gap.  
Drain hose taped into standpipe.  
Washer makes  
noise  
Load is unbalanced.  
Washer is not level.  
Redistribute load.  
Level washer. Reset rear leveling  
legs. See Installation Instructions.  
Nuts on front feet not tight.  
Tighten nuts.  
Yellow shipping strap with cotter pins  
not completely removed.  
See Installation Instructions.  
continued on next page  
13  
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TROUBLESHOOTING  
COMMON WASHING PROBLEMS (CONT.)  
Problem...  
Cause...  
Solution ...  
Washer makes noise  
(cont.)  
Gears engaging after drain and  
before spin.  
This is normal.  
Upper part of agitator clicks during wash.  
This is normal.  
Won’t fill/rinse/agitate  
or wrong temperature  
Power cord not plugged in.  
Plug in power cord.  
Timer dial is not lined up.  
Turn timer knob to the right  
slightly and pull to start.  
Water inlet valve screens are plugged.  
Clean screens.  
Water is turned off.  
Turn on water.  
Hot and cold hoses are reversed.  
Reverse hoses.  
Inlet hose is kinked.  
Straighten hoses.  
Power cord not plugged in.  
Plug in power cord.  
Washer stops  
No power at plug.  
Check electrical source or call  
electrician.  
Fuse blown or circuit breaker open.  
Replace fuse or reset circuit  
breaker. If problem continues,  
call electrician.  
Using an extension cord.  
Do not use extension cords.  
Timer dial is not lined up.  
Turn timer to the right slightly  
and pull to start.  
Timer knob not pulled out.  
Set and pull out knob.  
Washer at pause in Permanent Press  
cycle (approximately 2 minutes).  
Allow cycle to continue.  
Machine is overloaded.  
Wash smaller loads.  
The top of the agitator moves only in one  
direction.  
This is normal.  
Agitator operation  
The top of the agitator is loose.  
This is normal.  
The top of the agitator is much higher  
than the highest water level. This creates  
a perception of the washer not being full.  
This is normal.  
Water level seems  
too low or washer  
not completely filling  
Tub is pulled forward when unloading.  
Push tub to center before  
starting.  
Washer tub is crooked  
Tub moves.  
This is normal.  
Unit not level.  
Ensure front feet are installed  
and nuts tightened. Level  
washer. Reset rear leveling legs.  
See Installation Instructions.  
14  
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TROUBLESHOOTING  
COMMON WASHING PROBLEMS (CONT.)  
Problem...  
Cause...  
Solution...  
Residue or lint  
on load  
Improper sorting.  
Sort lint givers (towels, chenille) from  
lint takers (corduroy, synthetics). Also  
sort by color.  
Overloading.  
Lint can be trapped in load if over-  
loaded. Wash smaller loads.  
Paper or tissue in pockets.  
Clean out pockets before washing.  
Not enough detergent.  
Use enough detergent to hold  
lint in water.  
Detergent not dissolving.  
Use wash water warmer than 70°F  
(21°C).  
Wash water colder than 70°F (21°C).  
Use wash water warmer than 70°F  
(21°C).  
Tearing  
Overloading. Improper use of washer.  
Loads should move freely during  
wash. Wash smaller loads.  
Improper use of chlorine bleach.  
Do not pour chlorine bleach directly  
on load. Wipe up bleach spills.  
Undiluted bleach will damage fabrics.  
Sharp items not removed from pockets;  
fasteners not fastened.  
Clean out pockets before washing.  
Zip zippers before washing.  
Items damaged before washing.  
Mend rips and broken threads in  
seams before washing.  
Stains on load  
Improper use of fabric softener.  
Dilute fabric softener and add to rinse  
portion of cycle only. Do not drip  
fabric softener on clothes.  
Iron (rust) in water.  
Install an iron filter.  
Not enough detergent used, causing soil  
to be redeposited.  
Use enough detergent to remove soil  
and hold it in suspension.  
Dye transfer due to not sorting loads  
properly.  
Sort dark clothing from whites and  
lights.  
Dye transfer due to not unloading  
washer promptly.  
Unload the washer as soon as it  
stops.  
Load is wrinkled  
Not removing load promptly.  
Unload the washer as soon as it  
stops.  
Wrong cycle for fabrics being washed.  
Use the Permanent Press cycle or  
another cycle with low spin speeds to  
reduce wrinkling.  
Overloading.  
Loads should move freely during  
wash. Wash smaller loads.  
Wash water not warm enough to relax  
wrinkles. Using warm rinses.  
If safe for fabric, use warm or hot  
wash water. Use cold rinse water.  
Hoses reversed.  
Reverse hoses.  
continued on next page  
15  
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TROUBLESHOOTING  
COMMON WASHING PROBLEMS (CONT.)  
Problem...  
Cause...  
Solution...  
Load is tangled/  
twisted  
Overloading.  
Loads should move freely during  
wash. Wash smaller loads.  
Clothes wrapped around agitator.  
Do not wrap items around agitator.  
Clogged dispensers  
or bleach leaking  
Not diluting softener.  
Dilute fabric softener in the dispenser.  
Use of color-safe bleach in chlorine  
bleach dispenser.  
Add powder or liquid color-safe  
bleach directly to the basket. Do not  
use chlorine bleach dispenser for  
color-safe bleach.  
Improper use of chlorine bleach.  
Always measure bleach before adding  
to the dispenser. Carefully pour into  
the dispenser. Wipe up bleach spills.  
Gray whites,  
dingy colors  
Dye transfer.  
Sort dark clothes from whites and  
lights.  
Wash temperature too low.  
Use hot or warm washes if safe for  
fabric. Hot water should be at least  
130°F (54°C) to clean heavy or  
greasy soils.  
Not enough detergent.  
Use more detergent for washing  
heavy soils in cold or hard water.  
Hard water.  
Use more detergent when washing  
in hard water.  
16  
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REQUESTING ASSISTANCE OR SERVICE  
To avoid unnecessary service calls, please check the “Troubleshooting” section. It may save you  
the cost of a service call. If you still need help, follow the instructions below.  
IF YOU NEED ASSISTANCE OR SERVICE IN THE U.S.A.  
Call the Whirlpool Consumer Assistance Center  
toll free at 1-800-253-1301. Our  
consultants are available to  
assist you.  
Accessory and repair parts sales  
Specialized customer assistance (Spanish speak-  
ing, hearing impaired, limited vision, etc.)  
Referrals to local dealers, service companies, and  
repair parts distributors.  
When calling:  
Please know the purchase date, and  
the complete model and serial number of your  
appliance (see “A Note to You” ). This information  
will help us better respond to your request.  
Whirlpool service technicians are trained to fulfill  
the product warranty and provide after-warranty  
service, anywhere in the United States.  
To locate the authorized Whirlpool service company  
in your area, you can also look in your telephone  
directory Yellow Pages.  
Our consultants provide assistance with:  
Features and specifications on our full line  
of appliances  
Installation information  
Use and maintenance procedures  
IF YOU NEED REPLACEMENT PARTS  
If you need to order replacement parts, we recom-  
mend that you only use FSP* factory authorized  
parts. FSP replacement parts will fit right and work  
right, because they are made to the same exacting  
specifications used to build every new  
To locate FSP replacement parts in your area, call  
our Consumer Assistance Center telephone number  
or your nearest authorized service center.  
WHIRLPOOL* appliance.  
FOR FURTHER ASSISTANCE  
If you need further assistance, you can write to  
Whirlpool with any questions or concerns at:  
Gearcase assembly  
covered by your  
warranty.  
Whirlpool Brand Home Appliances  
Consumer Assistance Center  
c/o Correspondence Dept.  
2000 North M-63  
Benton Harbor, MI 49022-2692  
Please include a daytime phone number in your  
correspondence.  
17  
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REQUESTING ASSISTANCE OR SERVICE  
IF YOU NEED ASSISTANCE OR SERVICE IN CANADA  
2. If you need service...  
1. If the problem is not due to one of the  
items listed in “Troubleshooting”...  
Contact your nearest Inglis Limited Appliance Service  
branch or authorized servicing outlet to service your  
appliance. (See list below.)  
Contact the dealer from whom you purchased your  
appliance, or call the Inglis Limited  
Consumer Assistance Centre  
When asking for assistance or service, please  
provide a detailed description of the problem,  
your appliance’s complete model and serial  
numbers, and the purchase date. (See the  
“A Note to You” section.) This information  
will help us respond properly to your request.  
toll free, 8:30 a.m. – 6 p.m. (EST),  
at 1-800-461-5681.  
Inglis Limited Appliance Service – Consumer Services  
Direct service branches:  
BRITISH COLUMBIA  
ALBERTA  
1-800-665-6788  
1-800-661-6291  
ONTARIO  
(except 807 area code)  
Ottawa area  
Outside the Ottawa area  
1-800-267-3456  
1-800-807-6777  
MANITOBA, SASKATCHEWAN  
and 807 area code in ONTARIO  
1-800-665-1683  
QUEBEC  
Montreal (except South Shore)  
South Shore Montreal  
Quebec City  
1-800-361-3032  
1-800-361-0950  
1-800-463-1523  
1-800-567-6966  
Sherbrooke  
ATLANTIC PROVINCES  
1-800-565-1598  
FOR FURTHER ASSISTANCE  
If you need further assistance, you can write to  
Inglis Limited with any questions or concerns at:  
Please include a daytime phone number in your  
correspondence.  
Consumer Relations Department  
Inglis Limited  
1901 Minnesota Court  
Mississauga, Ontario L5N 3A7  
18  
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INDEX  
This index is alphabetical. Look for the word or phrase you are interested in, then look for the  
page number.  
TOPIC  
PAGE TOPIC  
PAGE  
ASSISTANCE ....................................................... 17-18 PARTS/FEATURES ......................................................4  
CLEANING  
RINSE/DRAIN AND SPIN ...........................................10  
SAFETY ........................................................................3  
Exterior ...................................................................12  
Interior ....................................................................12  
Liquid fabric softener dispenser .............................12 SERVICE .............................................................. 17-18  
CYCLES ........................................................... 8-10, 11 SOUNDS ....................................................................10  
CYCLE SIGNAL ...........................................................6 STORAGE .................................................................. 12  
DISPENSERS  
Liquid chlorine bleach .............................................. 5  
Liquid fabric softener ...............................................6  
TROUBLESHOOTING .......................................... 13-16  
WARRANTY ...............................................................20  
WASHER OPERATION  
EXTRA RINSE .............................................................. 6  
FEATURES/PARTS ......................................................4  
INLET HOSES ............................................................ 12  
LINT FILTER ...............................................................10  
LOADING .....................................................................7  
OPERATING ........................................................... 5-11  
Selecting a cycle and time ................................. 7-10  
Selecting a load size ................................................ 6  
Selecting a temperature ...........................................6  
Stopping/restarting ..................................................7  
Using the dispensers............................................ 5, 6  
Using your washer................................................ 5-7  
19  
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*
WHIRLPOOL  
AUTOMATIC WASHER WARRANTY  
(U.S.A. AND CANADA)  
LENGTH OF WARRANTY  
WHIRLPOOL WILL PAY FOR  
FSP* replacement parts and repair labor to correct defects in materials or  
workmanship. Service must be provided by an authorized Whirlpool  
service company.  
FULL ONE-YEAR  
WARRANTY  
FROM DATE OF PURCHASE  
FSP replacement parts for any part of gearcase assembly if defective in  
materials or workmanship. The gearcase assembly is shown in the  
“Requesting Assistance or Service” section of this book.  
LIMITED FIVE-YEAR  
WARRANTY  
FROM DATE OF PURCHASE  
FSP replacement parts for any top and lid rust.  
LIMITED TEN-YEAR  
WARRANTY  
FROM DATE OF PURCHASE  
FSP replacement parts for outer tub should it crack, or fail to contain  
water, due to defective materials or workmanship.  
WHIRLPOOL WILL NOT PAY FOR  
A. Service calls to:  
1. Correct the installation of your washer.  
2. Instruct you how to use your washer.  
3. Replace house fuses or correct house wiring or plumbing.  
B. Repairs when your washer is used in other than normal, single-family household use.  
C. Pickup and delivery. Your washer is designed to be repaired in the home.  
D. Damage to your washer caused by accident, misuse, fire, flood, acts of God, or use of products not  
approved by Whirpool.  
E. Any labor costs during the limited warranties.  
F. Replacement parts or repair labor costs for units operated outside the United States and Canada.  
G. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.  
1/98  
WHIRLPOOL CORPORATION SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.  
Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so  
this exclusion or limitation may not apply to you. This warranty gives you specific legal rights, and you may also  
have other rights which vary from state to state or province to province.  
Outside the United States and Canada, a different warranty may apply. For details, please contact your  
authorized Whirlpool dealer.  
If you need assistance or service, first see the “Troubleshooting” section of this book. After checking “Trouble-  
shooting,” additional help can be found by checking the “Requesting Assistance or Service” section. In the  
U.S.A., call our Consumer Assistance Center at 1-800-253-1301.  
For information in Canada:  
Please contact your authorized Whirlpool dealer or call the Consumer Assistance Centre at 1-800-461-5681  
(toll free) between 8:30 a.m. and 6 p.m. EST from anywhere in Canada.  
For assistance or service in Canada:  
If you need assistance or service in Canada, first see the “Troubleshooting” section of this book. After checking  
“Troubleshooting,” additional help can be found by checking the “Requesting Assistance or Service” section.  
3950310  
1/98  
Printed in U.S.A.  
© 1998 Whirlpool Corporation  
Registered trademark of Whirlpool, U.S.A., Inglis Limited licensee in Canada  
*
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