SIDE BY SIDE
REFRIGERATOR
Use & Care Guide
Table of Contents............................................2
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REFRIGERATOR SAFETY
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all
safety messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or
“WARNING.” These words mean:
You can be killed or seriously injured if you don't
immediately follow instructions.
You can be killed or seriously injured if you don't
follow instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you
what can happen if the instructions are not followed.
IMPORTANT SAFETY INSTRUCTIONS
WARNING:To reduce the risk of fire, electric shock, or injury when using your refrigerator, follow these basic
precautions:
■ Plug into a grounded 3 prong outlet.
■ Do not remove ground prong.
■ Do not use an adapter.
■ Use nonflammable cleaner.
■ Keep flammable materials and vapors, such as
gasoline, away from refrigerator.
■ Use two or more people to move and install
■ Do not use an extension cord.
■ Disconnect power before servicing.
■ Replace all panels before operating.
■ Remove doors from your old refrigerator.
refrigerator.
■ Disconnect power before installing ice maker (on
ice maker kit ready models only).
■
Use a sturdy glass when dispensing ice or water
(on some models).
SAVE THESE INSTRUCTIONS
Before you throw away your old refrigerator or freezer:
Proper Disposal of
■
Take off the doors.
Your Old Refrigerator
■
Leave the shelves in place so that children may not easily
climb inside.
WARNING
Suffocation Hazard
Remove doors from your old refrigerator.
Failure to do so can result in death or
brain damage.
IMPORTANT: Child entrapment and suffocation are not problems
of the past. Junked or abandoned refrigerators are still dangerous
– even if they will sit for “just a few days.” If you are getting rid of
your old refrigerator, please follow these instructions to help
prevent accidents.
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INSTALLATION INSTRUCTIONS
Unpacking
Location Requirements
WARNING
WARNING
Excessive Weight Hazard
Use two or more people to move and install
refrigerator.
Failure to do so can result in back or other injury.
Removing packaging materials
Explosion Hazard
■
Remove tape and glue residue from surfaces before turning
on the refrigerator. Rub a small amount of liquid dish soap
over the adhesive with your fingers. Wipe with warm water
and dry.
Keep flammable materials and vapors, such as
gasoline, away from refrigerator.
Failure to do so can result in death, explosion,
or fire.
■
Do not use sharp instruments, rubbing alcohol, flammable
fluids, or abrasive cleaners to remove tape or glue. These
products can damage the surface of your refrigerator. For
more information, see the “Refrigerator Safety” section.
To ensure proper ventilation for your refrigerator, allow for ¹⁄₂ in.
(1.25 cm) space on each side and at the top. When installing your
refrigerator next to a fixed wall, leave 2 in. (5.08 cm) minimum on
each side (depending on your model) to allow for the door to
swing open. If your refrigerator has an ice maker, allow extra
space at the back for the water line connections.
When MovingYour Refrigerator:
Your refrigerator is heavy. When moving the refrigerator
for cleaning or service, be sure to protect the floor.
Always pull the refrigerator straight out when moving it.
Do not wiggle or “walk” the refrigerator when trying to move
it, as floor damage could occur.
NOTE: Do not install the refrigerator near an oven, radiator, or
other heat source, nor in a location where the temperature will fall
below 55°F (13°C).
Cleaning before use
After you remove all of the packaging materials, clean the inside
of your refrigerator before using it. See the cleaning instructions
in the “Refrigerator Care” section.
1
/
2" (1.25 cm)
Important information to know about glass shelves
and covers:
Do not clean glass shelves or covers with warm water when
they are cold. Shelves and covers may break if exposed to
sudden temperature changes or impact, such as bumping.
For your protection, tempered glass is designed to shatter
into many small, pebble-size pieces. This is normal. Glass
shelves and covers are heavy. Use special care when re-
moving them to avoid impact from dropping.
2" (5.08 cm)
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Water Pressure
Electrical Requirements
A cold water supply with water pressure of between 30 and 120
psi (207-827 kPa) is required to operate the water dispenser and
ice maker. If you have questions about your water pressure, see
“Troubleshooting” or call a licensed, qualified plumber.
WARNING
Reverse Osmosis Water Supply
If a reverse osmosis water filtration system is connected to your
cold water supply, the water pressure to the system needs to be
a minimum of 40 to 60 psi (276 - 414 kPa).
If the water pressure to the reverse osmosis system is less than
40 to 60 psi (276 - 414 kPa) a booster pump can be inserted into
the small tubing that goes from the cold water line to the reverse
osmosis system.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
If the water dispenser is still not dispensing water properly:
■
■
■
Check to see whether the sediment filter in the reverse
osmosis system is blocked. Replace the filter if necessary.
Allow the storage tank on the reverse osmosis system to refill
after heavy usage.
Do not use an extension cord.
Failure to follow these instructions can result in
death, fire, or electrical shock.
If your refrigerator has a water filter cartridge, it may further
reduce the water pressure when used in conjunction with a
reverse osmosis system. Remove the water filter cartridge.
See “Water Filtration System.”
Before you move your refrigerator into its final location, it is
important to make sure you have the proper electrical
connection.
If you have questions about your water pressure, refer to
“Troubleshooting” or call a licensed, qualified plumber.
Recommended grounding method
A 115 Volt, 60 Hz., AC only 15 or 20 ampere fused, grounded
electrical supply is required. It is recommended that a separate
circuit serving only your refrigerator be provided. Use an outlet
that cannot be turned off by a switch. Do not use an
extension cord.
Base Grille
NOTE: Before performing any type of installation, cleaning, or
removing a light bulb, turn the control (Thermostat, Refrigerator
or Freezer Control depending on the model) to OFF and then
disconnect the refrigerator from the electrical source. When you
are finished, reconnect the refrigerator to the electrical source
and reset the control (Thermostat, Refrigerator or Freezer Control
depending on the model) to the desired setting.
To remove the base grille:
1. Open both doors.
Water Supply Requirements
Read all directions carefully before you begin.
IMPORTANT:
2. Place hands along the ends of the grille, with your thumbs
along the top. Push in with your thumbs and pull up on the
bottom.
NOTE: Be sure to refasten the Tech Sheet behind the base grille
after cleaning.
■
If you turn the refrigerator on before the water line is
connected, turn the ice maker OFF.
■
■
All installations must meet local plumbing code requirements.
To replace the base grille:
1. Open both doors.
2. Line up the grille support tabs with the metal clips.
3. Push the grille firmly to snap it into place.
Use copper tubing and check for leaks. Install copper tubing
only in areas where the household temperatures will remain
above freezing.
Tools Required: Flat-blade screwdriver, ⁷⁄₁₆ in. and ¹⁄₂ in. open-
end wrenches or two adjustable wrenches, ¹⁄₄ in. nut driver and
drill bit, hand drill or electric drill (properly grounded).
NOTE: Your refrigerator dealer has a kit available with a ¹⁄₄ in.
(6.35 mm) saddle-type shutoff valve, a union, and copper tubing.
Before purchasing, make sure a saddle-type valve complies with
your local plumbing codes. Do not use a piercing-type or ³⁄₁₆ in.
(4.76 mm) saddle valve which reduces water flow and clogs more
easily.
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Door Removal
TOOLS NEEDED: ¹⁄₄ in. hex-head socket wrench, ⁵⁄₁₆ in. hex-head socket wrench and a flat-blade screwdriver.
IMPORTANT: Before you begin, turn the refrigerator control OFF, unplug refrigerator or disconnect power. Remove food and any
adjustable door or utility bins from doors.
NOTE: It may only be necessary to remove either the door handle or the doors to get your product through the doorway of your
residence. Measure the door opening to determine whether to remove the refrigerator handles or the doors.
Electrical Shock Hazard
Disconnect power before removing doors.
Reconnect both ground wires before operating.
Failure to do so can result in death or electrical shock.
4
Top Left Hinge
5
6
Door Removal
Top Right Hinge
Style 1
1
1
1. Do Not Remove Screw
Style 2
1
1
Handle Removal
(Optional)
1. Do Not Remove Screw
3
Water Dispenser
Tubing Connection
7
Bottom Hinge
1
1. Do Not Remove Screw
1
1. Red Outer Ring
8
Door Alignment
2
Base Grille
1
1. Leveling Screw
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6. Disconnect wiring:
Handle Removal (optional)
Style 1
■
Disconnect wiring plug.
1. Apply firm pressure with your hand on the face of trim. Slide
top trim up and bottom trim down away from handle. Lift trim
pieces off shoulder screws (see Graphic 1).
■
Remove green ground wire screw to disconnect ground
wires.
NOTE: Some models include accent pieces between the handle
and the handle trim. If your model includes the accents, you will
need to carefully remove them with a flat-blade screwdriver
before removing the handle screws. The accent pieces are
optional and can be reinstalled or left off of the handle assembly.
3
4
1
2
2. Remove handle screws and handles.
3. Move refrigerator into place. Replace handles as shown (see
Graphic 1).
1. Do not remove screw 1
2. Ground wires
Door Removal
3. Green ground wire screw
4. Wiring plug
WARNING
Style 2
■
Disconnect wiring plug.
2
1
1. Do not remove screw 1
2. Wiring plug
Electrical Shock Hazard
Disconnect power before removing doors.
7. Carefully lift freezer door straight up off bottom hinge (see
Graphic 5). The water dispenser tubing remains attached to
the freezer door and pulls through the bottom left hinge.
Make sure you protect the dispenser tubing from damage.
Failure to do so can result in death or
electrical shock.
8. Remove top right hinge cover and screws as shown (see
1. Unplug refrigerator or disconnect power.
Graphic 6). Do not remove screw 1.
2. Open both refrigerator doors. Remove the base grille by
9. Lift the refrigerator door straight up off bottom hinge.
pulling up on the bottom outside corners (see Graphic 2).
10. It may not be necessary to remove the bottom hinge to move
the refrigerator through a doorway. Both bottom hinges have
similar construction. If neccessary, disassemble the hinges as
shown (see Graphic 7). Do not remove screw 1.
3. Close both doors and keep them closed until you are ready to
lift them free from the cabinet.
4. If you have a dispenser (ice or water), disconnect the water
dispenser tubing located behind the base grille on the freezer
door side (see Graphic 3).
Door and Hinge Replacement
■
Press the red outer ring against the face of fitting and pull
the dispenser tubing free.
1. Replace both bottom hinges, if removed. Tighten screws.
■
On some models, remove tubing from hose clip.
2. Assistance may be needed to feed the water dispenser
tubing through the bottom hinge while reinstalling the freezer
door. Carefully feed the dispenser tubing through the bottom
left hinge before replacing the door on the hinge.
5. Remove top left hinge screw and cover as shown (see
Graphic 4). Do not remove screw 1.
NOTE: Provide additional support for the doors while the top
hinges are being replaced. Do not depend on the door magnets
to hold the doors in place while you are working.
3. Reconnect water dispenser tubing by pushing tubing into
fitting until it stops and black mark touches face of fitting (see
Graphic 3). On some models, replace tubing in hose clip.
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4. Align and replace the top left hinge as shown (see Graphic 4).
3. Use a hex-head socket wrench to adjust the leveling screws.
Turn the leveling screw to the right to raise that side of the
refrigerator or turn the leveling screw to the left to lower that
side. It may take several turns of the leveling screws to adjust
the tilt of the refrigerator (see Graphic 8).
Tighten screws.
WARNING
NOTE: Having someone push against the top of the
refrigerator takes some weight off the leveling screws and
rollers. This makes it easier to adjust the screws.
4. Open both doors again and check to make sure that they
close as easily as you like. If not, tilt the refrigerator slightly
more to the rear by turning both leveling screws to the right. It
may take several more turns, and you should turn both
leveling screws the same amount.
Electrical Shock Hazard
5. Replace the base grille.
NOTE: Be sure to refasten the Tech Sheet behind the base grille.
Reconnect both ground wires.
Failure to do so can result in death or
electrical shock.
Water Supply Connection
Read all directions before you begin.
Style 1
IMPORTANT: If you turn the refrigerator on before the water line
is connected, turn the ice maker OFF.
■
Reconnect both ground wires.
Reconnect wiring plug.
■
Connecting to Water Line
3
4
1. Unplug refrigerator or disconnect power.
1
2
2. Turn OFF main water supply. Turn ON nearest faucet long
enough to clear line of water.
3. Locate a ½ in. to 1¹⁄₄ in. (1.25 cm to 3.18 cm) vertical COLD
water pipe near the refrigerator.
NOTE: Horizontal pipe will work, but drill on the top side of
the pipe, not the bottom. This will help keep water away from
the drill and normal sediment from collecting in the valve.
1. Do not remove screw 1
2. Ground wires
4. Determine the length of copper tubing you need. Measure
from the connection on the lower left rear of refrigerator to the
water pipe. Add 7 ft. (2.1 m) to allow for cleaning. Use ¹⁄₄ in.
(6.35 mm) O.D. (outside diameter) copper tubing. Be sure
both ends of copper tubing are cut square.
3. Green ground wire screw
4. Wiring plug
Style 2
■
Reconnect wiring plug.
5. Using a grounded drill, drill a ¹⁄₄ in. hole in the cold water pipe
you have selected.
2
1
1. Do not remove screw 1
2. Wiring plug
5. Replace left hinge cover and screws.
1. Cold water pipe
2. Pipe clamp
3. Copper tubing
4. Compression nut
5. Compression sleeve
6. Shutoff valve
7. Packing nut
6. Replace the refrigerator door by carefully lifting the door onto
the bottom right hinge.
7. Align and replace the top right hinge as shown (see Graphic
6). Tighten screws.
6. Fasten the shutoff valve to the cold water pipe with the pipe
clamp. Be sure the outlet end is solidly in the ¹⁄₄ in. drilled hole
in the water pipe and that the washer is under the pipe clamp.
Tighten the packing nut. Tighten the pipe clamp screws
carefully and evenly so washer makes a watertight seal. Do
not overtighten or you may crush the copper tubing.
8. Replace hinge cover and screws. Tighten screws.
9. Plug into a grounded 3 prong outlet.
Door Closing
Your refrigerator has two front adjustable rollers — one on the
right and one on the left. If your refrigerator seems unsteady or if
you want the doors to close more easily, adjust the refrigerator's
tilt using the instructions below:
7. Slip the compression sleeve and compression nut on the
copper tubing as shown. Insert the end of the tubing into the
outlet end squarely as far as it will go. Screw compression nut
onto outlet end with adjustable wrench. Do not overtighten.
1. Move the refrigerator into its final position.
8. Place the free end of the tubing in a container or sink, and
turn ON the main water supply. Flush the tubing until water is
clear. Turn OFF the shutoff valve on the water pipe. Coil the
copper tubing.
2. The two leveling screws are part of the front roller assemblies
which are at the base of the refrigerator on either side (see
Graphic 8).
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7. Plug in refrigerator or reconnect power.
Connecting to Refrigerator
Style 1
8. Flush the water system. See the “Water System Preparation”
section.
NOTE: Allow 24 hours to produce the first batch of ice. Allow 3
days to completely fill ice container.
1. Unplug refrigerator or disconnect power.
2. Attach the copper tube to the valve inlet using a compression
nut and sleeve as shown. Tighten the compression nut. Do
not overtighten.
Style 3
1. Unplug refrigerator or disconnect power.
2. Remove the shipping tape from the gray, coiled water tubing
3. Use the tube clamp on the back of the refrigerator to secure
the tubing to the refrigerator as shown. This will help prevent
damage to the tubing when the refrigerator is pushed back
against the wall.
on the rear of the refrigerator.
3. Thread the provided nut onto the water valve as shown.
4. Turn shutoff valve ON.
5. Check for leaks. Tighten any connections (including
connections at the valve) or nuts that leak.
1
2
1. Bulb
2. Nut (provided)
1. Tube clamp
2. Copper tubing
3. Compression nut
4. Valve inlet
NOTE: Tighten the nut by hand. Then tighten it with a wrench
6. The ice maker is equipped with a built-in water strainer. If
your water conditions require a second water strainer, install
it in the ¹⁄₄ in. (6.35 mm) water line at either tube connection.
Obtain a water strainer from your nearest appliance dealer.
two more turns. Do not overtighten.
4. Turn shutoff valve ON.
5. Check for leaks. Tighten any nuts or connections (including
7. Plug in refrigerator or reconnect power.
connections at the valve) that leak.
8. Flush the water system. See the “Water System Preparation”
6. The ice maker is equipped with a built-in water strainer. If
your water conditions require a second water strainer, install
it in the ¹⁄₄ in. (6.35 mm) water line at either tube connection.
Obtain a water strainer from your nearest appliance dealer.
section.
NOTE: Allow 24 hours to produce the first batch of ice. Allow 3
days to completely fill ice container.
7. Plug in refrigerator or reconnect power.
Style 2
8. Flush the water system. See the “Water System Preparation”
1. Unplug refrigerator or disconnect power.
section.
2. Remove the shipping tape from the gray, coiled water tubing
NOTE: Allow 24 hours to produce the first batch of ice. Allow 3
days to completely fill ice container.
on the rear of the refrigerator.
3. Thread the provided nut onto the coupling on the end of the
copper tubing. Tighten the nut by hand. Then tighten it with a
wrench two more turns. Do not overtighten.
Water System Preparation
(on some models)
Please read before using the water system.
Immediately after installation, follow the steps below to make
sure that the water system is properly cleaned.
1. Open the freezer door and turn off the ice maker by lifting up
the wire shutoff arm as shown.
1
2
3
4
5
6
1. Line to refrigerator
2. Nut (provided)
3. Bulb
4. Coupling (purchased)
5. Ferrule (purchased)
6. Nut (purchased)
MAX
NORMAL
4. Turn shutoff valve ON.
5. Check for leaks. Tighten any nuts or connections (including
connections at the valve) that leak.
6. The ice maker is equipped with a built-in water strainer. If
your water conditions require a second water strainer, install
it in the ¹⁄₄ in. (6.35 mm) water line at either tube connection.
Obtain a water strainer from your nearest appliance dealer.
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NOTES:
■
If your model has a base grille filter system, make sure the
base grille filter is properly installed and the cap is in the
horizontal position.
REFRIGERATOR USE
■
Do not use with water that is microbiologically unsafe or
of unknown quality without adequate disinfection before
or after the system.
Ensuring Proper Air Circulation
In order to ensure proper temperatures, you need to permit air to
flow between the two sections. Cold air enters the bottom of the
freezer section and moves up. It then enters the refrigerator
section through the top vent. Air then returns to the freezer as
shown.
2. Use a sturdy container to depress the water dispenser bar
until the water begins to flow. Flush the water system by
dispensing and discarding 2 to 3 gal. (8 to 12 L) of water.
Cleaning the system will take approximately 6 to 7 minutes
and will help clear air from the line. Additional flushing may be
required in some households.
NOTE: As air is cleared from the system, water may spurt out
of the dispenser.
3. Open the freezer door and turn on the ice maker by lowering
the wire shutoff arm. Please refer to the “Ice Maker and
Storage Bin” section for further instructions on the operation
of your ice maker.
■
■
■
Allow 24 hours to produce the first batch of ice.
Discard the first three batches of ice produced.
Depending on your model, you may want to select the
maximum ice feature to increase the production of ice. To
do so, set the switch on the front of the ice maker to MAX.
Normal Sounds
Do not block any of these vents with food such as soda, cereal,
bread, etc. If the vents are blocked, airflow will be prevented and
the temperature controls will not function properly.
Your new refrigerator may make sounds that your old one didn’t
make. Because the sounds are new to you, you might be
concerned about them. Most of the new sounds are normal. Hard
surfaces, such as the floor, walls, and cabinets, can make the
sounds seem louder. The following describes the kinds of sounds
and what may be making them.
IMPORTANT: Because air circulates between both sections, any
odors formed in one section will transfer to the other. You must
thoroughly clean both sections to eliminate odors. To prevent
odor transfer from food, wrap or cover foods tightly.
■
If your product is equipped with an ice maker, you will hear a
buzzing sound when the water valve opens to fill the ice
maker for each cycle.
Using the Controls
For your convenience, your refrigerator controls are preset at the
factory. When installing your refrigerator, make sure that the
controls are still preset to the “mid-settings” as shown.
■
Your refrigerator is designed to run more efficiently to keep
your food items at the desired temperatures and to minimize
energy usage. The high efficiency compressor and fans may
cause your refrigerator to run longer than your old one. You
may also hear a pulsating or high-pitched sound from the
compressor or fans adjusting to optimize performance.
■
You may hear the evaporator fan motor circulating air through
the refrigerator and freezer compartments. The fan speed
may increase as you open the doors or add warm food.
■
■
■
■
■
■
Rattling noises may come from the flow of refrigerant, the
water line, or items stored on top of the refrigerator.
IMPORTANT:
Water dripping on the defrost heater during a defrost cycle
may cause a sizzling sound.
■
Your product will not cool when the Refrigerator Control is set
to OFF.
As each cycle ends, you may hear a gurgling sound due to
the refrigerant flowing in your refrigerator.
■
The Refrigerator Control adjusts the refrigerator compartment
temperature. The Freezer Control adjusts the freezer
compartment temperature. Higher numbered settings make
the compartment colder. Lower numbered settings make the
temperature less cold.
Contraction and expansion of the inside walls may cause a
popping noise.
You may hear air being forced over the condenser by the
condenser fan.
■
■
Wait 24 hours before you put food into the refrigerator. If you
add food before the refrigerator has cooled completely, your
food may spoil.
You may hear water running into the drain pan during the
defrost cycle.
NOTE: Adjusting the Refrigerator and Freezer Controls to a
higher (colder) setting will not cool the compartments any
faster.
The preset settings should be correct for normal household
usage. The controls are set correctly when milk or juice is as
cold as you like and when ice cream is firm.
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■
If the temperature is too warm or too cold in the refrigerator or
freezer, first check the air vents to be sure they are not
blocked before adjusting the controls.
■
When you release the dispenser lever, the trap door closes
and the ice dispensing stops. The dispensing system will not
operate when the freezer door is open.
Some models dispense both cubed and crushed ice. Before
dispensing ice, select which type of ice you prefer. The button
controls are designed for easy use and cleaning.
Adjusting Controls
If you need to adjust temperatures, adjust the refrigerator
temperature first.
ICE
NOTE: Wait at least 24 hours between adjustments and then
recheck the temperatures.
CRUSH CUBE
Turn the control right (clockwise) to make the compartment
colder. Turn the control left (counterclockwise) to make it less
cold.
For crushed ice, cubes are crushed before being dispensed. This
may cause a slight delay when dispensing crushed ice. Noise
from the ice crusher is normal, and pieces of ice may vary in size.
When changing from CRUSH to CUBE, a few ounces of crushed
ice will be dispensed along with the first cubes.
CONDITION/REASON:
SETTING
ADJUSTMENT:
To dispense ice:
1. Press button for the desired type of ice.
2. Press a sturdy glass against the ice dispenser lever. Hold the
glass close to the dispenser opening so ice does not fall
outside of the glass.
REFRIGERATOR too cold
REFRIGERATOR
Control one setting
lower
- Not set correctly for your
conditions
REFRIGERATOR too warm
REFRIGERATOR
Control one setting
higher
- Door opened often, large amount
of food added or room temperature
very warm
FREEZER too cold
FREEZER Control one
setting lower
- Not set correctly for your
conditions
IMPORTANT: You do not need to apply a lot of pressure to
the lever in order to activate the ice dispenser. Pressing hard
will not make the ice dispense faster or in greater quantities.
FREEZER too warm/too little ice
FREEZER Control one
setting higher
- Door opened often, or large
amount of food added or very cold
room temperature (can’t cycle often
enough) or heavy ice usage
3. Remove the glass to stop dispensing.
NOTE: The first few batches of ice may have an off-flavor
from new plumbing and parts. Throw the ice away. Also, take
large amounts of ice from the ice bin, not through the
dispenser.
Water and Ice Dispensers
(on some models)
The Water Dispenser
If you did not flush the water system when the refrigerator was
first installed, press the water dispenser bar with a glass or jar
until you draw and discard 2 to 3 gal. (8 to 12 L) or approximately
6 to 7 minutes of water after water begins dispensing. It will take
3 to 4 minutes for the water to begin dispensing. The water you
draw and discard cleans the system and helps clear air from the
lines. Allow several hours for the refrigerator to cool down and
chill water.
WARNING
IMPORTANT: Depending on your model, the small removable
tray at the bottom of the dispenser is designed to catch small
spills and allow for easy cleaning. There is no drain in the tray.
The tray can be removed from the dispenser and carried to the
sink to be emptied or cleaned.
Cut Hazard
Use a sturdy glass when dispensing ice or water.
Failure to do so can result in cuts.
Depending on your model, you may have one or more of the
following options: the ability to select either crushed or cubed
ice, a special light that turns on when you use the dispenser, or a
lock option to avoid accidental dispensing.
To dispense water:
1. Press a glass against the water dispenser lever.
2. Remove the glass to stop dispensing.
The Ice Dispenser
Ice dispenses from the ice maker storage bin in the freezer. When
the dispenser lever is pressed:
■
A trap door opens in a chute between the dispenser and the
ice bin. Ice moves from the bin and falls through the chute.
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NOTE: Water may have an off-flavor if you do not use the
dispenser periodically. Dispense enough water every week to
maintain a fresh supply.
Non-indicator Water Filter (on some models)
If your refrigerator does not have the water filter status light, you
should change the water filter cartridge every 6 to 9 months
depending upon your usage. If the water flow to the water
dispenser or ice maker decreases noticeably before 6 months
have passed, replace the water filter cartridge more often.
Water Filtration System
The Dispenser Light
(on some models)
The dispenser area has a light. It can be turned on manually by
pressing the ON button (touchpad or rocker switch).
NOTE: Do not use with water that is microbiologically unsafe
or of unknown quality without adequate disinfection before
or after the system.
On some models: Whenever you use the dispenser, the lever will
automatically turn the light on.
Changing the Water Filter Cartridge
LIGHT
The base grille water filter is located below the freezer
compartment door. Depending on your model, you may have a
filter that is installed behind the base grille (Style 1) or a filter that
is installed through the base grille (Style 2).
OFF
ON
NOTE: See the “Changing the Light Bulbs” section for
information on changing the dispenser light bulb.
Style 1: Behind the base grille filter
1. Remove the base grille (see “Door Removal” section). Rotate
the cartridge counterclockwise to a vertical position and pull
the filter cartridge out.
The Dispenser Lock (on some models)
Your dispenser can be turned off for easy cleaning or to prevent
accidental dispensing by small children and pets.
NOTE: There will be water in the cartridge. Some spilling may
occur.
NOTE: The lock feature does not shut off power to the product,
to the ice maker, or to the dispenser light. It simply deactivates
the dispenser levers.
2. Take the new cartridge out of its packaging and remove
protective cover from o-rings.
3. Push the new filter cartridge into the base until it stops.
Rotate the cartridge clockwise to a horizontal position. Flush
the water system (see “Flushing the Water System After
Replacing Filter” later in this section).
To turn off the dispenser, press the LOCK button. The indicator
will appear above the LOCK button and the ice and water
dispensers will not work. To unlock the dispenser, press the
UNLOCK button until the indicator appears. Then continue to
dispense ice or water as usual.
DISPENSER
LOCK UNLOCK
Water Filter Status Light
The water filter status light will help you know when to change
your water filter cartridge. The light is located at the top of the
refrigerator compartment. The light will change from green to
yellow. This tells you that it is almost time to change the water
filter cartridge (90% of the filter life has been used). It is
recommended that you replace the base grille water filter
cartridge when the water filter indicator light changes to red OR
water flow to your water dispenser or ice maker decreases
noticeably. See “Changing the Water Filter Cartridge” later in this
section.
Style 2: Through the base grille filter
1. Locate the water filter cartridge cap in the front base grille.
Rotate the cap counterclockwise to a vertical position and
pull the cap and filter cartridge out through the base grille.
NOTE: There will be water in the cartridge. Some spilling may
occur.
2. Remove the cartridge cap by sliding it off the end of the old
cartridge. The cap will slide to the left or right. DO NOT
DISCARD THE CAP.
After changing the water filter cartridge, reset the water filter
status light by pressing the light switch 5 times within 10
seconds. The indicator light will change from red to green when
the system is reset.
2
1
1. Status light
2. Light switch
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3. Take the new cartridge out of its packaging and remove
2. To manually turn the ice maker off, lift the wire shutoff arm to
the OFF (arm up) position and listen for the click to make sure
the ice maker will not continue to operate.
protective cover from o-rings.
MAX
NORMAL
4. Slide the cartridge cap onto the new cartridge. See
illustration in Step 2.
5. With cartridge cap in the vertical position, push the new filter
cartridge into the base grille until it stops. Rotate the cartridge
cap clockwise to a horizontal position. Flush the water
system (see “Flushing the Water System After Replacing
Filter” later in this section).
To increase ice production rate:
■
Normal Ice Production: In normal ice production mode, the
ice maker should produce approximately 7 to 9 batches of ice
in a 24-hour period. If ice is not being made fast enough, turn
the Freezer Control toward a higher (colder) number in half
number steps. (For example, if the control is at 3, move it to
between 3 and 4.) Wait 24 hours between each increase.
■
Maximum Ice Production (on some models): In maximum ice
production, the ice maker should produce approximately 10
to 14 batches of ice in a 24-hour period. If your refrigerator
has the maximum ice production feature, push the switch
to MAX.
Flushing the Water System After Replacing Filter
Use a sturdy container to depress the water dispenser bar until
the water begins to flow. Flush the water system by dispensing
and discarding 2 to 3 gal. (8 to 12 L) of water. Cleaning the
system will take approximately 6 to 7 minutes and will help clear
air from the line. Additional flushing may be required in some
households.
To remove and replace the ice bin:
1. Pull the covering panel out from the bottom and then slide it
back toward the rear.
NOTE: As air is cleared from the system, water may spurt out of
the dispenser.
2. Lift the wire shutoff arm so it clicks into the OFF (up) position.
Ice can still be dispensed, but no more can be made.
3. Lift up the front of the storage bin and pull it out.
Using the Dispenser Without the Water Filter
You can run the dispenser without a water filter cartridge. Your
water will not be filtered.
1. Remove the base grille water filter cartridge. For Style 1,
replace the base grille after removing the filter.
2. For Style 2, slide the cartridge cap off the end of the filter
cartridge. DO NOT DISCARD THE CAP. With the cartridge
cap in the vertical position, insert the cap into the base grille
until it stops.
4. Replace the bin by pushing it in all the way or the dispenser
will not work. Push the wire shutoff arm down to the ON
position to restart ice production. Make sure the door is
closed tightly.
Clean the Ice Storage Bin
1. Empty the ice bin. Use warm water to melt the ice if
necessary.
3. Rotate the cartridge cap to a horizontal position. The
NOTE: Never use anything sharp to break up the ice in the
bin. This can cause damage to the ice container and the
dispenser mechanism.
cartridge cap might not be even with the base grille.
Ice Maker and Storage Bin
2. Wash ice bin with a mild detergent, rinse well and dry
thoroughly. Do not use harsh or abrasive cleaners or solvents.
(on some models - Accessory)
To turn the ice maker on/off:
The on/off switch for the ice maker is a wire shutoff arm located
on the side of the ice maker.
REMEMBER
■
■
Allow 24 hours to produce the first batch of ice.
1. To turn the ice maker on, simply lower the wire shutoff arm.
Discard the first three batches of ice produced to avoid
impurities that may be flushed out of the system.
NOTE: Your ice maker has an automatic shutoff. As ice is
made, the ice cubes will fill the ice storage bin and the ice
cubes will raise the wire shutoff arm to the OFF (arm up)
position.
■
The quality of your ice will be only as good as the quality of
the water supplied to your ice maker.
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■
■
Avoid connecting the ice maker to a softened water supply.
Water softener chemicals (such as salt) can damage parts of
the ice maker and lead to poor quality ice. If a softened water
supply cannot be avoided, make sure the water softener is
operating properly and is well maintained.
2. Replace the shelf/frame by guiding the rear shelf hooks into
the shelf supports. Tilt the front of the shelf up until rear shelf
hooks drop into the shelf supports. Check to make sure that
the shelf is securely in position.
It is normal for the ice cubes to be attached at the corners.
They will break apart easily.
■
■
Do not force the wire shutoff arm up or down.
Do not store anything on top of the ice maker or in the ice
storage bin.
Flip-up Shelf
REFRIGERATOR FEATURES
(on some models)
To raise or lower the shelf:
Your model may have some or all of these features. Features that
can be purchased separately as product accessories are labeled
with the word “Accessory.” Not all accessories will fit all models.
If you are interested in purchasing one of the accessories, please
call the toll-free number on the cover or in the “Accessories”
section.
1. Raise the shelf by pulling forward on the lever located at the
bottom front of the shelf and lift until the shelf locks into the
vertical position.
2. Lower the shelf until it is latched securely in place.
Important information to know about glass shelves
and covers:
Do not clean glass shelves or covers with warm water when
they are cold. Shelves and covers may break if exposed to
sudden temperature changes or impact, such as bumping.
For your protection, tempered glass is designed to shatter
into many small, pebble-size pieces. This is normal. Glass
shelves and covers are heavy. Use special care when re-
moving them to avoid impact from dropping.
Adjustable Flip-up Shelf
(on some models)
To raise or lower the shelf:
1. Raise the shelf by first sliding it back and down to make it
half-width. (You can use the shelf in this position to allow
taller items to be stored on the shelf below.)
Refrigerator Shelves
Your model may have glass or wire shelves. Store similar foods
together and adjust the shelves to fit different heights. This
reduces the time the refrigerator door is open and saves energy.
2. Lift the front of the shelf until it fits securely in place against
the back wall. Lower the shelf securely back into position.
3. Pull the front of the shelf forward until it fits into place.
Slide-out Shelves (on some models)
To remove and replace a shelf in a metal frame:
1. Pull the shelf forward to the stop. Tilt the front of the shelf up
and lift it slightly as you pull the shelf from the frame.
2. Replace the shelf by guiding it back into the slots on the
frame and pushing the shelf in past the stop.
Deli Drawer
(on some models)
The deli drawer stores raisins, nuts, spreads, and other small
items at normal refrigerator temperatures.
To remove and replace the deli drawer:
1. Remove the deli drawer by sliding it straight out to the stop.
Shelves and Shelf Frames
Lift the front and slide the drawer out the rest of the way.
2. Replace the deli drawer by sliding it back past the stop.
To remove and replace a shelf/frame:
1. Remove the shelf/frame by tilting it up at the front and lifting it
out of the shelf supports.
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IMPORTANT: If food starts to freeze, move the control to the left
(less cold). Remember to wait 24 hours between adjustments.
Doing so gives the temperature of the food time to change.
Convertible Vegetable/Meat Drawer,
Crisper and Covers
Meat Storage Guide
(on some models)
Store most meat in original wrapping as long as it is airtight and
moisture-proof. Rewrap if necessary. See the following chart for
storage times. When storing meat longer than the times given,
freeze the meat.
Crisper and Convertible Vegetable Meat Drawers
To remove and replace drawers:
1. Slide crisper or meat drawer straight out to the stop. Lift the
front of drawer with one hand while supporting the bottom of
drawer with other hand and slide the drawer out the rest of
the way.
Fresh fish or shellfish.........................use same day as purchased
Chicken, ground beef, variety meat (liver, etc.) ................1-2 days
Cold cuts, steaks/roasts ..................................................3-5 days
Cured meats...................................................................7-10 days
2. Replace the crisper or meat drawer by sliding it back in fully
past the drawer stop.
Leftovers - Cover leftovers with plastic wrap, aluminum foil, or
plastic containers with tight lids.
Crisper or Vegetable/Meat Drawer Covers
To remove and replace covers:
1. Remove the crisper and meat drawer. Press up in center of
crisper glass insert until it rises above the plastic frame.
Holding the crisper glass firmly, carefully slide the glass insert
forward to remove.
Crisper Humidity Control
(on some models)
You can control the amount of humidity in the moisture-sealed
crisper. Adjust the control to any setting between LOW and
HIGH.
2. Lift crisper cover frame and remove. Repeat steps to remove
LOW (open) lets moist air out of the crisper for best storage of
fruits and vegetables with skins.
the meat drawer cover.
■
Fruit: Wash, let dry and store in refrigerator in plastic bag or
crisper. Do not wash or hull berries until they are ready to use.
Sort and keep berries in original container in crisper, or store
in a loosely closed paper bag on a refrigerator shelf.
■
Vegetables with skins: Place in plastic bag or plastic
container and store in crisper.
3. Replace back of meat drawer cover frame into supports or
slides on side walls of the refrigerator and lower or slide the
front of the cover frame into place.
HIGH (closed) keeps moist air in the crisper for best storage of
fresh, leafy vegetables.
■
Leafy vegetables: Wash in cold water, drain and trim or tear
off bruised and discolored areas. Place in plastic bag or
plastic container and store in crisper.
4. Slide rear of glass insert into cover frame and lower front into
place. Repeat steps to replace the crisper cover.
Humidity control location:
Convertible Vegetable/Meat Drawer
Temperature Control
■
Humidity Control on crisper drawer (Style 1 - on left)
■
Humidity Control on crisper cover (Style 2 - on right)
The convertible vegetable/meat drawer can be adjusted to
properly chill meats or vegetables. The air inside the pan is
cooled to prevent “spot” freezing and can be set to keep meats
at the National Livestock and Meat Board recommended storage
temperatures of 28°- 32°F (-2°- 0°C).
IMPORTANT: To extend freshness, wrap meats in airtight,
moisture-proof materials before storing. Always store meat as
recommended.
Wine or Can/Bottle Rack
(on some models - Accessory)
To remove and replace the wine rack (left) or can/bottle
rack (right):
1. Remove the rack by pulling it straight out from the shelf.
Adjusting the Control
The convertible control comes preset at the lowest meat setting.
To change a control setting: Move the control to the right
(colder) or to the left (less cold) as desired.
2. Replace the rack by sliding it in between the shelf and the
wall of the refrigerator.
To store vegetables: Set the control to VEG (all the way to the
left) to store vegetables at their optimal storage temperatures
(which need to be warmer than those for meat).
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3. Replace the basket or bin by positioning it on the side wall
guide rails. Lift the basket or bin front slightly while pushing it
past the guide rail stops and slide basket or bin in the rest of
the way.
Utility Bin
(on some models - Accessory)
NOTE: For long-term storage, place eggs in a covered container
or in their original carton on an interior shelf.
DOOR FEATURES
Your model may have some or all of these features. Features that
can be purchased separately as product accessories are labeled
with the word “Accessory.” Not all accessories will fit all models.
If you are interested in purchasing one of the accessories, please
call the toll-free number on the cover or in the “Accessories”
section.
FREEZER FEATURES
Your model may have some or all of these features. Features that
can be purchased separately as product accessories are labeled
with the word “Accessory.” Not all accessories will fit all models.
If you are interested in purchasing one of the accessories, please
call the toll-free number on the cover or in the “Accessories”
section.
Door Rails
The door rails may be removed for easier cleaning.
Freezer Shelf
Snap-on Door Rails
(number of shelves varies with model)
To remove and replace the shelf:
To remove and replace the rails:
1. Lift the shelf off of the supports.
2. Slide it out of the shelf support holes.
3. Replace shelf in the reverse order.
1. Remove the rails by pushing in slightly on the front of the
bracket while pulling out on the inside tab. Repeat these
steps for the other end of the rail.
2. Replace the rails by aligning the ends of the brackets with the
buttons on the sides of the door liner. Firmly snap bracket
and rail assembly onto the tabs above the shelf as shown.
Frozen Food Storage Guide
Storage times will vary according to the quality and type of food,
the type of packaging or wrap used (should be airtight and
moisture-proof), and the storage temperature. Ice crystals inside
a sealed package are normal. This simply means that moisture in
the food and air inside the package have condensed, creating ice
crystals.
Drop-in Door Rails
To remove and replace the rails:
1. Remove the rails by pulling straight up on each end of the rail.
2. Replace the rails by sliding the shelf rail into the slots on the
door and pushing the rail straight down until it stops.
Put no more unfrozen food into the freezer than will freeze within
24 hours (no more than 2 to 3 lbs. of food per cubic foot
[907-1,350 g per L] of freezer space). Leave enough space in the
freezer for air to circulate around packages. Be careful to leave
enough room for the door to close tightly.
For more information on preparing food for freezing, check a
freezer guide or reliable cookbook.
Freezer Basket or Bin
Can Racks and Door Bins
(plastic bin on some models)
(on some models)
The freezer basket or bin can be used to store bags of frozen
fruits and vegetables that may slide off freezer shelves.
NOTE: Can racks may be purchased as an Accessory for some
models.
To remove and replace the freezer basket or bin:
1. Remove basket or bin by sliding it out to the stop.
To remove and replace the racks/bins:
1. Remove the rack/bin by lifting it and pulling it straight out.
2. Lift the front of the basket or bin and slide it out the rest of the
2. Replace the rack/bin by sliding it in above the desired
way.
support and pushing it down until it stops.
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■
To keep your Stainless Steel refrigerator looking like new
and to remove minor scuffs or marks, it is suggested that
you use the manufacturer’s approved Stainless Steel
Cleaner & Polish.
REFRIGERATOR CARE
IMPORTANT: This cleaner is for Stainless Steel parts only!
Do not allow the Stainless Steel Cleaner & Polish to come into
contact with any plastic parts such as the trim pieces,
dispenser covers or door gaskets. If accidental contact does
occur, clean plastic part with a sponge and mild detergent in
warm water. Dry thoroughly with a soft cloth. To order the
cleaner, see the “Accessories” section.
Cleaning
5. There is no need for routine condenser cleaning in normal
home operating environments. If the environment is
particularly greasy or dusty, or there is significant pet traffic in
the home, the condenser should be cleaned every 2 to 3
months to ensure maximum efficiency.
If you need to clean the condenser:
Explosion Hazard
■
Remove the base grille. See “Base Grille” or “Door
Removal” section.
Use nonflammable cleaner.
■
Use a vacuum cleaner with a soft brush to clean the grille,
the open areas behind the grille and the front surface area
of the condenser.
Failure to do so can result in death, explosion,
or fire.
■
Replace the base grille when finished.
Both the refrigerator and freezer sections defrost automatically.
However, clean both sections about once a month to prevent
odors from building up. Wipe up spills immediately.
6. Plug in refrigerator or reconnect power.
Cleaning your refrigerator
1. Unplug refrigerator or disconnect power.
Changing the Light Bulbs
NOTE: Not all appliance bulbs will fit your refrigerator. Be sure to
replace the bulb with one of the same size and shape. The
dispenser light requires a heavy duty 10-watt bulb. All other lights
require a 40-watt appliance bulb. Replacement bulbs are
available from your dealer.
2. Remove all removable parts from inside, such as shelves,
crispers, etc.
3. Hand wash, rinse, and dry removable parts and interior
surfaces thoroughly. Use a clean sponge or soft cloth and a
mild detergent in warm water.
1. Unplug refrigerator or disconnect power.
■
■
Do not use abrasive or harsh cleaners such as window
sprays, scouring cleansers, flammable fluids, cleaning
waxes, concentrated detergents, bleaches or cleansers
containing petroleum products on plastic parts, interior
and door liners or gaskets. Do not use paper towels,
scouring pads, or other harsh cleaning tools. These can
scratch or damage materials.
2. Remove light shield when applicable as shown.
NOTE: To clean the light shield, wash it with warm water and
liquid detergent. Rinse and dry the shield well.
3. Remove light bulb and replace with one of the same size,
shape and wattage.
4. Replace light shield when applicable as shown.
5. Plug in refrigerator or reconnect power.
To help remove odors, you can wash interior walls with a
mixture of warm water and baking soda (2 tbs. to 1 qt.
[26 g to.95 L] of water).
Dispenser Light (on some models)
4. Determine whether your refrigerator exterior is painted metal,
brushed aluminum or stainless steel and choose the
appropriate cleaning method.
Reach through the dispenser area to remove and replace
light bulb.
Painted metal: Wash exteriors with a clean sponge or soft
cloth and a mild detergent in warm water. Do not use abrasive
or harsh cleaners, or cleaners designed for stainless steel.
Dry thoroughly with a soft cloth. For additional protection
against damage to painted metal exteriors, apply appliance
wax (or auto paste wax) with a clean, soft cloth. Do not wax
plastic parts.
Brushed Aluminum: Wash with a clean sponge or soft cloth
and a mild detergent in warm water. Do not use abrasive or
harsh cleaners, or cleaners designed for stainless steel. Dry
thoroughly with a soft cloth.
1. Dispenser light
Refrigerator Control Panel Light
Stainless steel finish: Wash with a clean sponge or soft
cloth and a mild detergent in warm water. Do not use abrasive
or harsh cleaners, or cleaners designed for stainless steel.
Dry thoroughly with a soft cloth.
Reach behind the refrigerator control panel to remove and
replace light bulb.
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Style 2 - Behind Freezer Basket
Crisper Lights
■
Depending on your model, remove the top freezer basket or
top freezer basket shelf. Remove light shield by removing the
Phillips screw on the top of the shield. Carefully rotate the
shield until the left tab can be gently pulled from the freezer
wall.
■
■
If necessary, remove the top crisper drawer to access the
crisper light shield. Remove the light shield by lifting the ends
out of the brackets as shown.
Replace the light shield by inserting the ends into the
brackets. If necessary, replace the top crisper drawer.
■
Replace the light shield by inserting the left tab into the
freezer wall. Align top tab with screw hole and replace screw.
Upper Freezer Light (on some models)
Style 1
■
Remove light shield by grasping the top center of the shield
Power Interruptions
and pulling forward while turning it slightly to one side. If
necessary, remove top crisper drawer to gain access to the
crisper light shield.
If the power will be out for 24 hours or less, keep both refrigerator
doors closed to help food stay cold and frozen.
If the power will be out for more than 24 hours, do one of the
following:
■
Replace the light shield by inserting the tabs on one end into
the slotted holes in the refrigerator or freezer liner. Then,
carefully bend the shield at the center to insert the tabs on
the other end.
■
Remove all frozen food and store it in a frozen food locker.
■
Place 2 lbs (907 g) of dry ice in the freezer for every cubic foot
(28 L) of freezer space. This will keep the food frozen for 2 to
4 days.
■
If neither a food locker nor dry ice is available, consume or
can perishable food at once.
REMEMBER: A full freezer stays cold longer than a partially filled
one. A freezer full of meat stays cold longer than a freezer full of
baked goods. If you see that food contains ice crystals, it may be
refrozen, although the quality and flavor may be affected. If the
condition of the food is poor, dispose of it.
Style 2
■
Remove the light shield by squeezing the sides of the light
shield in toward the center while pulling the shield forward as
shown.
Vacation and Moving Care
■
Replace the light shield by fitting the tabs into the slotted
holes in the freezer liner. Push in the shield until it snaps into
place.
Vacations
If you choose to leave the refrigerator on while you’re
away:
1. Use up any perishables and freeze other items.
2. If your refrigerator has an automatic ice maker:
■
■
Raise wire shutoff arm to OFF (up) position or move the
switch to the OFF (right) setting.
Shut off water supply to the ice maker.
Lower Freezer Light (on some models)
3. Empty the ice bin.
Style 1 - Beneath Ice Bin
If you choose to turn the refrigerator off before you leave:
1. Remove all food from the refrigerator.
2. If your refrigerator has an automatic ice maker:
■
Remove the light shield by grasping the sides and squeezing
in toward the center. Once the side hooks of shield are free
from the freezer lining, pull down the shield.
■
Turn off the water supply to the ice maker at least one day
ahead of time.
■
Replace the light shield by squeezing the sides toward the
center and inserting the side hooks into the slotted holes.
Once the side hooks are in place, snap the front tab into the
slotted hole.
■
When the last load of ice drops, raise the wire shutoff arm
to the OFF (up) position or move the switch to the OFF
(right) setting.
3. Depending on your model, turn the Thermostat Control or
Refrigerator Control to OFF. See the “Using the Controls”
section.
4. Clean refrigerator, wipe it, and dry well.
5. Tape rubber or wood blocks to the tops of both doors to prop
them open far enough for air to get in. This stops odor and
mold from building up.
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Moving
There is water in the defrost drain pan
When you are moving your refrigerator to a new home, follow
these steps to prepare it for the move.
■
■
Is the refrigerator defrosting? The water will evaporate. It is
normal for water to drip into the defrost pan.
1. If your refrigerator has an automatic ice maker:
Is it more humid than normal? When it is humid, expect that
the water in the defrost pan will take longer to evaporate.
■
■
■
Turn off the water supply to the ice maker at least one day
ahead of time.
Disconnect the water line from the back of the
refrigerator.
The motor seems to run too much
■
■
■
Is the room temperature hotter than normal? The motor
will run longer under warm conditions. At normal room
temperatures, expect your motor to run about 40% to 80% of
the time. Under warmer conditions, it will run even more.
When the last load of ice drops, raise the wire shutoff arm
to the OFF (up) position or move the switch to the OFF
(right) setting.
2. Remove all food from the refrigerator and pack all frozen food
in dry ice.
Has a large amount of food just been added to the
refrigerator? Adding a large amount of food warms the
refrigerator. The motor normally will run longer to cool the
refrigerator back down.
3. Empty the ice bin.
4. Depending on your model, turn the Thermostat Control or
Refrigerator Control to OFF. See the “Using the Controls”
section.
Are the doors opened often? The motor will run longer
when this occurs. Conserve energy by getting all items out at
one time, keeping food organized, and closing the door as
soon as possible.
5. Unplug refrigerator.
6. Empty water from the defrost pan.
7. Clean, wipe, and dry thoroughly.
8. Take out all removable parts, wrap them well, and tape them
together so they don’t shift and rattle during the move.
■
■
Are the controls not set correctly for the surrounding
conditions? See “Using the Controls.”
Are the doors not closed completely? Close the doors
firmly. If they do not close completely, see “The doors will not
close completely” later in this section.
9. Depending on the model, raise the front of the refrigerator so
it rolls more easily OR screw in the leveling legs so they don't
scrape the floor. See the “Door Closing” or “Leveling Your
Refrigerator” section.
■
■
Are the condenser coils dirty? This prevents air transfer and
makes the motor work harder. Clean the condenser coils. See
“Cleaning.”
10. Tape the doors closed and tape the power cord to the
refrigerator cabinet.
Are the door gaskets not sealed all the way around?
Contact a technician or other qualified person.
When you get to your new home, put everything back and refer to
the “Installation Instructions” section for preparation instructions.
Also, if your refrigerator has an automatic ice maker, remember to
reconnect the water supply to the refrigerator.
NOTE: Your new refrigerator will run longer than your old one
due to its high-efficiency motor.
The refrigerator seems to make too much noise
TROUBLESHOOTING
■
The sounds may be normal for your refrigerator. See “Normal
Sounds.”
Try the solutions suggested here first in order to avoid the
cost of an unnecessary service call.
The ice maker is not producing ice or not enough ice
Your refrigerator will not operate
■
■
■
Has the ice maker just been installed? Wait 72 hours for full
ice production to begin. Once your refrigerator is cooled, the
ice maker should produce 70 to 120 cubes every 24 hours.
■
■
■
■
Is the power supply cord unplugged? Plug into a grounded
3 prong outlet.
Has a household fuse or circuit breaker tripped? Replace
the fuse or reset the circuit breaker.
Is the freezer temperature cold enough to produce ice?
Wait 24 hours after ice maker hookup for ice production. See
“Using the Controls.”
Is the refrigerator or freezer control turned to the OFF
position? See “Using the Controls.”
Is the ice maker wire shutoff arm in the OFF (arm up)
position (on some models)? Lower the wire shutoff arm to
the ON (arm down) position. See “Ice Maker and Storage
Bin.”
Is the refrigerator defrosting? Recheck to see whether the
refrigerator is operating in 30 minutes. Your refrigerator will
regularly run an automatic defrost cycle.
■
Is the ice maker switch in the OFF (right) position (on
some models)? Move ice maker switch to the ON (left)
position. See “Ice Maker and Storage Bin.”
■
Is the refrigerator not cooling? For models with digital
controls, turn the unit OFF then ON again to reset. See “Using
the Controls.” If this does not correct the problem, call for
service.
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Is the water line shutoff valve to the refrigerator turned
on? Turn on the water valve. See “Water Supply Connection.”
The lights do not work
Does the ice maker mold have water in it or has no ice
been produced? Make sure your refrigerator has been
connected to a water supply and the supply shutoff valve is
turned on. See “Water Supply Connection.”
■
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Is the power supply cord unplugged? Plug into a grounded
3 prong outlet.
Is a light bulb loose in the socket or burned out? See
“Changing the Light Bulbs.”
19
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■
Is an ice cube jammed in the ice maker ejector arm?
For models with a standard ice storage bin, remove the ice
from the ejector arm with a plastic utensil. For models with an
ice storage bin on the freezer door, access the ice maker by
depressing the ice sensor door on the upper left side of the
freezer interior. While depressing the sensor door, lift the ice
maker service door and remove the ice from the ejector with
a plastic utensil. See “Ice Maker and Storage Bin.”
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Is ice stuck in the delivery chute? Clear the ice from the
delivery chute with a plastic utensil. Do not use anything
sharp to remove the ice. You could cause damage.
Is the ice dispenser stalling while dispensing “crushed”
ice? Stop dispensing ice. Change the ice button from
“crushed” to “cubed.” Depress the ice dispenser arm using a
sturdy glass. If cubed ice dispenses correctly, depress the
button for “crushed” ice and begin dispensing again. See
“Water and Ice Dispensers.”
■
Has a large amount of ice just been removed? Allow 24
hours for ice maker to produce more ice.
■
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Is there ice in the storage bin? See “The ice maker is not
producing ice” earlier in this section.
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Are the controls set correctly? See “Using the Controls.”
Is there a water filter installed on the refrigerator? The
filter may be clogged or installed incorrectly. Check the filter
installation instructions to ensure that the filter was installed
correctly and is not clogged. If installation or clogging is not a
problem, call a technician or other qualified person.
Has the dispenser arm been held in too long? Release
dispenser arm. Ice will stop dispensing when the arm is held
in too long. Wait 3 minutes for dispenser motor to reset
before using again. It is best to take large amounts of ice
directly from the ice storage bin, not through the dispenser.
■
Is a reverse osmosis water filtration system connected to
your cold water supply? See “Water Supply Requirements.”
Ice storage bin difficult to remove
NOTE: If not due to any of the above, there may be a problem
■
Is the ice storage bin difficult to remove (on some
models)? For models with an ice storage bin located on the
freezer door, select “cubed” ice. Using a sturdy glass, quickly
depress and release the ice dispenser arm. Open the freezer
door, depress the release button on the ice storage bin and
lift upward. See “Ice Maker and Storage Bin.”
with the water line. Call for service.
Off-taste, odor or gray color in the ice
■
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Are the plumbing connections new, causing discolored or
off-flavored ice? Discard the first few batches of ice.
Have the ice cubes been stored too long? Throw old ice
away and make a new supply.
The water dispenser will not operate properly
■
Has the water system not filled? The water system needs
to be filled the first time it is used. Use a sturdy container to
depress the water dispenser bar until the water begins to
flow. Flush the water system by dispensing and discarding
2 to 3 gal. (8 to 12 L) of water. Cleaning the system will take
approximately 6 to 7 minutes and will help clear air from the
line. Additional flushing may be required in some households.
See “Water and Ice Dispensers.”
Does the freezer and ice storage bin need to be cleaned?
See “Cleaning” or “Ice Maker and Storage Bin.”
Has food in the freezer or refrigerator been wrapped
properly? Use airtight, moisture-proof packaging to help
prevent odor transfer to stored food.
■
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Does the water contain minerals (such as sulfur)? A filter
may need to be installed to remove the minerals.
■
Is the water shutoff valve not turned on or the water line
connected at the source? Make sure the water shutoff valve
is turned on and the water source is connected to the
refrigerator. See “Water Supply Connection.”
Is there a water filter installed on the refrigerator? Gray or
dark discoloration in ice indicates that the water filtration
system needs additional flushing. Run additional water
through the water dispenser to flush the water filtration
system more thoroughly (at least 2 to 3 gal. [8 to 12 L] or 6 to
7 minutes initially). Discard discolored ice.
■
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Is the water shutoff valve clogged or incorrectly installed?
See “Water Supply Connection.” If clogging or installation is
not a problem, call for service or contact a plumber.
The ice dispenser will not operate properly
Is there a kink in the home water source line? If you find or
suspect a kink in the water line, contact a licensed, qualified
plumber.
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Is the freezer door closed completely? Push the door firmly
closed. If it will not close all the way, see “The doors will not
close completely” later in this section.
Is there a water filter installed on the refrigerator? The
filter may be clogged or incorrectly installed. First, check the
filter installation instructions to ensure that the filter was
installed correctly and is not clogged. If installation or
clogging is not a problem, call for service.
Is the ice storage bin installed correctly? For models with a
standard ice storage bin, push the ice storage bin in all the
way. For models with an ice storage bin on the freezer door,
the bin should sit level. Remove and replace the bin in the
door making sure it is properly aligned and snapped securely
into place. See “Ice Maker and Storage Bin.”
■
Is a reverse osmosis water filtration system connected to
your cold water supply? See “Water Supply Requirements.”
■
Has the wrong ice been added to the bin? Use only cubes
produced by the current ice maker. If other cubes have been
added, remove all cubes and check to see that none have
become stuck in the delivery chute.
Water or ice is leaking from the dispenser
■
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Is the glass not being held under the ice dispenser long
enough, causing the ice to spill? Hold the container under
the ice chute for 2 to 3 seconds after releasing the dispenser
lever. Water or ice may continue to dispense during this time.
■
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Has the ice frozen in the ice storage bin? Shake the ice
storage bin to separate cubes. If cubes do not separate,
empty bin and wait 24 hours for ice to restock.
Is an ice cube stuck in the chute and holding the trap
door open? Remove the cube.
Has the ice melted around the auger (metal spiral) in the
ice storage bin? Dump the ice cubes and clean the ice
storage bin completely. Allow 24 hours for the ice maker to
restock. Do not try to remove the melted ice with a sharp
object. You could damage the ice storage bin.
20
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■
Is there a water filter installed on the refrigerator? The
water filtration system may have air in the lines, causing water
to drip. Additional flushing may help clear air from the lines.
Normal dispenser use should flush air from the lines within 24
to 72 hours.
■
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Are the controls set correctly for the surrounding
conditions? See “Using the Controls.”
Was a self-defrost cycle completed? It is normal for
droplets to form after the refrigerator self-defrosts.
The doors will not close completely
Water flow from the dispenser decreases noticeably
■
■
Are food packages blocking the door open? Rearrange
containers so that they fit more tightly and take up less
space.
■
Is there a water filter installed on the refrigerator?
The filter may be full or incorrectly installed. Remove the
water filter cartridge. See “Water Filtration System.” Operate
the dispenser. If the water flow increases noticeably, replace
the filter.
Is the ice storage bin out of position? For models with an
interior ice storage bin, push the ice storage bin in all the way.
If the ice storage bin does not go in all the way, it may not be
put in straight. Pull it out and try again. For models with an ice
storage bin located on the freezer door, the bin should sit
level. To remove the bin, press the release button on the right
side of the bin and lift straight up. Replace the bin in the door
making sure it is properly aligned and snapped securely into
place. See “Ice Maker and Storage Bin.”
The dispenser water is not cool enough
■
■
■
Has the refrigerator been newly installed? Allow 24 hours
for the refrigerator to cool completely.
Has a large amount of water been recently dispensed?
Allow 24 hours for the water to cool completely.
■
Are the pans, shelves, bins, or baskets out of position?
Put the crisper cover and all pans, shelves, bins, and baskets
back into their correct positions. See the “Convertible
Vegetable/Meat Drawer, Crisper and Covers” section for
more information.
Has water not been recently dispensed? The first glass of
water may not be cool. Discard the first glass of water.
The divider between the two compartments is warm
■
■
■
Are the gaskets sticking? Clean gaskets according to the
directions in the “Cleaning” section.
■
■
The warmth is probably due to normal operation of the
automatic exterior moisture control. If still concerned, call for
service.
Does the refrigerator wobble or seem unstable? Level the
refrigerator. See “Door Closing.”
Were the doors removed during product installation and
not properly replaced? Remove and replace the doors
according to the instructions in the “Door Removal” section,
or call a qualified service technician.
Temperature is too warm
Are the air vents blocked in either compartment? This
prevents the movement of cold air from the freezer to the
refrigerator. Remove any objects from in front of the air vents.
See “Ensuring Proper Air Circulation” for the location of air
vents.
The doors are difficult to open
■
Are the gaskets dirty or sticky? Clean gaskets according to
the directions in the “Cleaning” section.
■
■
Are the door(s) opened often? The refrigerator will warm
when this occurs. Keep the refrigerator cool by getting all
items out at one time, keeping food organized, and closing
the door as soon as possible.
ASSISTANCE OR SERVICE
Has a large amount of food just been added to the
refrigerator or freezer? Adding a large amount of food
warms the refrigerator. It can take several hours for the
refrigerator to return to the normal temperature.
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If
you still need help, follow the instructions below.
■
■
Are the controls set correctly for the surrounding
conditions? See “Using the Controls.”
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
Is the refrigerator not cooling? For models with digital
controls, turn the unit OFF then ON again to reset. See “Using
the Controls.” If this does not correct the problem, call for
service.
If you need replacement parts
If you need to order replacement parts, we recommend that you
only use factory specified replacement parts. Factory specified
replacement parts will fit right and work right because they are
made with the same precision used to build every new
KIRKLAND SIGNATURE® appliance by Whirlpool Corporation.
There is interior moisture buildup
■
■
Are the air vents blocked in the refrigerator? Remove any
objects from in front of the air vents. See “Ensuring Proper Air
Circulation” for the location of air vents.
To locate factory specified replacement parts in your area, call
the Costco Support Line for KIRKLAND SIGNATURE® Appliances
by Whirlpool Corporation toll free: 1-866-403-5448.
Are the doors opened often? Avoid humidity buildup by
getting all items out at one time, keeping food organized, and
closing the door as soon as possible.
■
■
Is the room humid? It is normal for moisture to build up
inside the refrigerator when the room air is humid.
Is the food packaged correctly? Check that all food is
securely wrapped. Wipe off damp food containers before
placing in the refrigerator.
21
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Our consultants provide assistance with:
■
■
■
■
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Features and specifications on our full line of appliances.
WATER FILTER
Installation information.
Use and maintenance procedures.
Accessory and repair parts sales.
CERTIFICATIONS
Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.).
■
Referrals to local dealers, repair parts distributors, and
service companies. Whirlpool designated service technicians
are trained to fulfill the product warranty and provide after-
warranty service, anywhere in the United States.
To locate the Whirlpool designated service company in your
area, you can also look in your telephone directory Yellow
Pages.
For further assistance
If you need further assistance, you can write to Whirlpool
Corporation with any questions or concerns at:
Whirlpool Brand Home Appliances
Customer Interaction Center
for KIRKLAND SIGNATURE® Appliances
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
Accessories
Replacement filters
To order cleaner or replacement filters, call 1-800-442-9991 and
ask for the appropriate part number listed below or contact your
authorized KIRKLAND SIGNATURE® Appliances by Whirlpool
Corporation dealer.
NOTE: Do not use with water that is microbiologically unsafe
or of unknown quality without adequate disinfection before
or after the system.
Stainless Steel Cleaner & Polish
Order Part #4396095
Base grille water filter cartridges:
Standard Cartridge:
Order Part #4392857 (NLC-300 and WF-L500)
22
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PRODUCT DATA SHEETS
Base Grille Water Filtration System
Model WF-NL300/NL300 capacity 300 Gallons (1136 Liters)
Model WF-L500/L500 capacity 500 Gallons (1893 Liters)
System tested and certified by NSF International against ANSI/NSF
Standard 53 for the reduction of Lead; and against Standard
ANSI/NSF 42 for the reduction of Taste and Odor, Chlorine Class I.
This system has been tested according to ANSI/NSF 42/53 for the reduction of the substances listed below. The concentration of
the indicated substances in water entering the system was reduced to a concentration less than or equal to the permissible limit for
water leaving the system, as specified in ANSI/NSF 42/53.
Contaminant
Reduction
Average
Influent
mg/L
Influent Challenge Product
Average %
Reduction
Max. Permissible
Concentration
mg/L
Max.
Min. %
Concentration
Water
mg/L
Effluent Reduction
mg/L
10%
Lead: @ pH 6.5
Lead: @ pH 8.5
0.16
0.17
0.15 mg/L
0.15 mg/L
0.0024
0.0045
98.4
97.4
0.01
0.01
.005
.009
97
95
10%
Substance Reduction
Min. Required %
reduction
10%
Chlorine, Taste/Odor
2.0
2.0 mg/L
0.14
93.0
≥75%
N/A
N/A
Test Parameters: pH = 7.5 0.5 unless otherwise noted. Flow = 0.5 gpm (1.9 Lpm). Pressure = 60 psig (413.7 kPa). Temp. = 63°F
(17.2°C).
■
It is essential that operational, maintenance, and filter
replacement requirements be carried out for the product to
perform as advertised.
■
Refer to the “Assistance or Service” section for parts and
service availability or for the Manufacturer’s name, address
and telephone number.
■
Using Replacement Cartridge NL300 - Model WF-NL300:
The concentration of the indicated substances in water
entering the system was reduced to a concentration less than
or equal to the permissible limit for water leaving the system
as specified in ANSI/NSF 42 and 53. Change cartridge at
least every 6-9 months. Use replacement cartridge NL 300,
part# 4392857. 2003 suggested retail price of $29.95 U.S.A./
$39.95 Canada. Prices are subject to change without notice.
■
■
Refer to the “Warranty” section for the Manufacturer’s limited
warranty.
Note that while the testing was performed under standard
laboratory conditions, actual performance may vary. Systems
must be installed and operated in accordance with
manufacturer’s recommended procedures and guidelines.
Application Guidelines/Water Supply Parameters
■
Using Replacement Cartridge L500 - Model WF-L500:
The concentration of the indicated substances in water
entering the system was reduced to a concentration less than
or equal to the permissible limit for water leaving the system
as specified in ANSI/NSF 42 and 53. The filter monitor system
measures the amount of water that passes through the filter
and alerts you to replace the filter. When 90% of the filter’s
rated life is used, the filter indicator light changes from green
to yellow. When 100% of the filter’s rated life is used, the filter
indicator light changes from yellow to red, and it is
Water Pressure
Water Temperature
Rated Service Flow
30 - 120 psig (207 - 827 kPa)
33° - 100°F (0.6° - 37.8° C)
0.5 gpm (1.9 Lpm)
recommended that you replace the filter. Use replacement
cartridge L500, part# 4392857. 2003 suggested retail price of
$29.95 U.S.A./$39.95 Canada. Prices are subject to change
without notice.
■
■
The product is for cold water use only.
Do not use with water that is microbiologically unsafe or
of unknown quality without adequate disinfection before
or after the system.
® NSF is a registered trademark of NSF International.
23
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WARRANTY
TWO-YEAR FULL WARRANTY ON REFRIGERATOR MANUFACTURED FOR COSTCO WHOLESALE CORPORATION
BY WHIRLPOOL CORPORATION
For two years from the date of purchase, when this refrigerator (excluding the water filter) is operated and maintained according to
instructions attached to or furnished with the product, Whirlpool Corporation will pay for factory specified parts and repair labor costs to
correct defects in materials or workmanship. Service must be provided by a Whirlpool designated service company.
On models with water filter: 30 day limited warranty on water filter. For 30 days from the date of purchase, when this filter is operated
and maintained according to instructions attached to or furnished with the product, Whirlpool Corporation will pay for replacement
parts to correct defects in materials and workmanship.
FIVE-YEAR FULL WARRANTY ON SEALED REFRIGERATION SYSTEM PARTS AS LISTED
For five years from the date of purchase, when this refrigerator is operated and maintained according to instructions attached to or
furnished with the product, Whirlpool Corporation will pay for factory specified parts and repair labor costs to correct defects in
materials or workmanship in the sealed refrigeration system. These parts are: compressor, evaporator, condenser, dryer, and
connecting tubing. Service must be provided by a Whirlpool designated service company.
Whirlpool Corporation will not pay for:
1. Service calls to correct the installation of your refrigerator, to instruct you how to use your refrigerator, to replace house fuses or
correct house wiring or plumbing, to replace light bulbs, or replacement water filters other than as noted above.
2. Repairs when your refrigerator is used in other than normal, single-family household use.
3. Pickup and delivery. Your refrigerator is designed to be repaired in the home.
4. Damage resulting from accident, alteration, misuse, abuse, fire, flood, improper installation, acts of God, or use of products not
approved by Whirlpool Corporation.
5. Any food loss due to product failure.
6. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.
7. Replacement parts or repair labor costs for units operated outside the United States.
8. Any labor costs for replacement of the water filter during the limited warranty period.
WHIRLPOOL CORPORATION SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES
Some states do not allow the exclusion or limitation of incidental or consequential damages, so this exclusion or limitation may not
apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Outside the 50 United States, this warranty does not apply. Contact your authorized KIRKLAND SIGNATURE® dealer to
determine if another warranty applies.
Whirlpool Corporation is responsible for providing any in-warranty service covered in this warranty. If you need service, first see the
“Troubleshooting” section of this book. After checking “Troubleshooting,” additional help can be found by checking the “Assistance or
Service” section or by calling our support line,1-866-403-5448 (toll-free), from anywhere in the U.S.A. or writing: Whirlpool Corporation,
Customer Interaction Center for KIRKLAND SIGNATURE® appliances, 553 Benson Road, Benton Harbor, MI 49022-2692.
5/03
Keep this book and your sales slip together for future
Dealer name____________________________________________________
Address________________________________________________________
Phone number__________________________________________________
Model number __________________________________________________
Serial number __________________________________________________
Purchase date __________________________________________________
reference. You must provide proof of purchase or installation
date for in-warranty service.
Write down the following information about your refrigerator to
better help you obtain assistance or service if you ever need it.
You will need to know your complete model number and serial
number. You can find this information on the model and serial
number label located on the inside wall of the refrigerator
compartment.
Distributed by:
Costco Wholesale
P.O. Box 34535
Seattle, WA 98124-1535
U.S.A.
1-800-774-2678
Assembled in the U.S.A.
2188766
© 2003. All rights reserved.
7/03
Printed in U.S.A.
® Registered Trademark/TM Trademark of Costco Wholesale Corporation
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