Whirlpool Range W10394382A User Manual

ELECTRIC RANGE  
USER INSTRUCTIONS  
THANK YOU for purchasing this high-quality product. If you should experience a problem not covered in TROUBLESHOOTING,  
please visit our website at www.whirlpool.com for additional information. If you still need assistance, call us at 1-800-253-1301.  
You will need your model and serial number located on the oven frame behind the storage drawer panel.  
Para obtener acceso a “Instrucciones para el usuario de la estufa eléctrica” en español, o para obtener información adicional acerca  
de su producto, visite: www.whirlpool.com  
Tenga listo su número de modelo completo. Puede encontrar su número de modelo y de serie en la etiqueta, ubicada en el marco  
del horno, detrás del panel del cajón de almacenamiento.  
Table of Contents  
RANGE SAFETY.......................................................................................2  
The Anti-Tip Bracket.............................................................................2  
COOKTOP USE........................................................................................4  
OVEN USE ................................................................................................4  
Aluminum Foil........................................................................................4  
Positioning Racks and Bakeware.........................................................4  
Oven Vent..............................................................................................5  
Baking and Roasting.............................................................................5  
Broiling ..................................................................................................5  
RANGE CARE...........................................................................................5  
General Cleaning...................................................................................5  
Oven Light (on some models)...............................................................6  
TROUBLESHOOTING..............................................................................7  
ACCESSORIES ........................................................................................7  
WARRANTY..............................................................................................8  
W10394382A  
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IMPORTANT SAFETY INSTRUCTIONS  
WARNING: To reduce the risk of fire, electrical shock,  
Protective Liners – Do not use aluminum foil to line surface  
unit drip bowls or oven bottoms, except as suggested in  
the manual. Improper installation of these liners may result  
in a risk of electric shock, or fire.  
injury to persons, or damage when using the range, follow  
basic precautions, including the following:  
WARNING: TO REDUCE THE RISK OF TIPPING OF  
THE RANGE, THE RANGE MUST BE SECURED BY  
PROPERLY INSTALLED ANTI-TIP DEVICES. TO CHECK  
IF THE DEVICES ARE INSTALLED PROPERLY, SLIDE  
RANGE FORWARD, LOOK FOR ANTI-TIP BRACKET  
SECURELY ATTACHED TO FLOOR OR WALL, AND  
SLIDE RANGE BACK SO REAR RANGE FOOT IS  
UNDER ANTI-TIP BRACKET.  
Glazed Cooking Utensils – Only certain types of glass,  
glass/ceramic, ceramic, earthenware, or other glazed  
utensils are suitable for range-top service without breaking  
due to the sudden change in temperature.  
Utensil Handles Should Be Turned Inward and Not Extend  
Over Adjacent Surface Units – To reduce the risk of burns,  
ignition of flammable materials, and spillage due to  
unintentional contact with the utensil, the handle of a  
utensil should be positioned so that it is turned inward, and  
does not extend over adjacent surface units.  
CAUTION: Do not store items of interest to children in  
cabinets above a range or on the backguard of a range –  
children climbing on the range to reach items could be  
seriously injured.  
Do Not Soak Removable Heating Elements – Heating  
Proper Installation – Be sure the range is properly installed  
elements should never be immersed in water.  
and grounded by a qualified technician.  
Do Not Cook on Broken Cooktop – If cooktop should  
break, cleaning solutions and spillovers may penetrate the  
broken cooktop and create a risk of electric shock. Contact  
a qualified technician immediately.  
Never Use the Range for Warming or Heating the Room.  
Do Not Leave Children Alone – Children should not be left  
alone or unattended in area where the range is in use.  
They should never be allowed to sit or stand on any part of  
the range.  
Clean Cooktop With Caution – If a wet sponge or cloth is  
used to wipe spills on a hot cooking area, be careful to  
avoid steam burn. Some cleaners can produce noxious  
fumes if applied to a hot surface.  
Wear Proper Apparel – Loose-fitting or hanging garments  
should never be worn while using the range.  
Use Care When Opening Door – Let hot air or steam  
escape before removing or replacing food.  
User Servicing – Do not repair or replace any part of the  
range unless specifically recommended in the manual. All  
other servicing should be referred to a qualified technician.  
Do Not Heat Unopened Food Containers – Build-up of  
pressure may cause container to burst and result in injury.  
Storage in or on the Range – Flammable materials should  
not be stored in an oven or near surface units.  
Keep Oven Vent Ducts Unobstructed.  
Do Not Use Water on Grease Fires – Smother fire or flame  
or use dry chemical or foam-type extinguisher.  
Placement of Oven Racks – Always place oven racks in  
desired location while oven is cool. If rack must be moved  
while oven is hot, do not let potholder contact hot heating  
element in oven.  
Use Only Dry Potholders – Moist or damp potholders on  
hot surfaces may result in burns from steam. Do not let  
potholder touch hot heating elements. Do not use a towel  
or other bulky cloth.  
DO NOT TOUCH HEATING ELEMENTS OR INTERIOR  
SURFACES OF OVEN – Heating elements may be hot even  
though they are dark in color. Interior surfaces of an oven  
become hot enough to cause burns. During and after use,  
do not touch, or let clothing or other flammable materials  
contact heating elements or interior surfaces of oven until  
they have had sufficient time to cool. Other surfaces of the  
appliance may become hot enough to cause burns – among  
these surfaces are oven vent openings and surfaces near  
these openings, oven doors, and windows of oven doors.  
DO NOT TOUCH SURFACE UNITS OR AREAS NEAR  
UNITS – Surface units may be hot even though they are  
dark in color. Areas near surface units may become hot  
enough to cause burns. During and after use, do not touch,  
or let clothing or other flammable materials contact surface  
units or areas near units until they have had sufficient time  
to cool. Among those areas are the cooktop and surfaces  
facing the cooktop.  
For self-cleaning ranges –  
Use Proper Pan Size – The range is equipped with one or  
more surface units of different size. Select utensils having  
flat bottoms large enough to cover the surface unit heating  
element. The use of undersized utensils will expose a  
portion of the heating element to direct contact and may  
result in ignition of clothing. Proper relationship of utensil to  
burner will also improve efficiency.  
Do Not Clean Door Gasket – The door gasket is essential  
for a good seal. Care should be taken not to rub, damage,  
or move the gasket.  
Do Not Use Oven Cleaners – No commercial oven cleaner  
or oven liner protective coating of any kind should be used  
in or around any part of the oven.  
Never Leave Surface Units Unattended at High Heat  
Settings – Boilover causes smoking and greasy spillovers  
that may ignite.  
Clean Only Parts Listed in Manual.  
Before Self-Cleaning the Oven – Remove broiler pan and  
other utensils.  
Make Sure Reflector Pans or Drip Bowls Are in Place –  
Absence of these pans or bowls during cooking may  
subject wiring or components underneath to damage.  
For units with ventilating hood –  
Clean Ventilating Hoods Frequently – Grease should not  
be allowed to accumulate on hood or filter.  
When flambeing foods under the hood, turn the fan on.  
SAVE THESE INSTRUCTIONS  
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COOKTOP USE  
REMEMBER: When cooktop is in use, the entire cooktop  
area may become hot.  
WARNING  
Coil Elements and Burner Bowls  
Coil elements should be level for optimal cooking results. Burner  
bowls, when clean, reflect heat back to the cookware. They also  
help catch spills.  
Fire Hazard  
Cookware should not extend more than ½" (1.3 cm) over the coil  
element. If cookware is uneven or too large, it can produce excess  
heat, causing the burner bowl to change color.  
Turn off all controls when done cooking.  
Failure to do so can result in death or fire.  
Cooktop On Indicator Light  
The Cooktop On indicator light is located on the console panel.  
When any control knob on the console panel is turned on, the  
Cooktop On indicator light will glow.  
The control knobs can be set to anywhere between HI and LO.  
Push in and turn to setting.  
OVEN USE  
Odors and smoke are normal when the oven is used the first few  
times, or when it is heavily soiled.  
Oven Light Switch (on some models)  
IMPORTANT: The health of some birds is extremely sensitive to the  
fumes given off. Exposure to the fumes may result in death to  
certain birds. Always move birds to another closed and well-  
ventilated room.  
On models with control knobs located on the back panel of the  
range, the oven light switch is located on the top left corner of the  
range. On models with control knobs located on the front panel of  
the range, the oven light switch is located on the left side of the  
front console.  
Oven Heating Indicator Light  
The Oven Heating indicator light, located on the console panel, will  
glow when either the Bake or Broil function is turned on.  
Aluminum Foil  
IMPORTANT: To avoid permanent damage to the oven bottom  
finish, do not line the oven bottom with any type of foil or liner.  
For best cooking results, do not cover entire oven rack with foil  
because air must be able to move freely.  
Positioning Racks and Bakeware  
IMPORTANT: To avoid permanent damage to the porcelain finish,  
Rack Positions  
Rack 5: Toasting bread or broiling thin, non-fatty foods.  
Rack 4: Use for 2-rack baking and broiling.  
Rack 3: Most baked goods on a cookie sheet or jelly roll pan, layer  
cakes, frozen convenience foods. Broiling chicken pieces.  
Rack 2: Roasting small cuts of meat, pies, casseroles, bundt  
cakes, and 2-rack baking.  
do not place food or bakeware directly on the oven door or bottom.  
Bakeware  
To cook food evenly, hot air must be able to circulate. Allow  
2" (5 cm) of space around bakeware and oven walls. Make sure  
that no bakeware piece is directly over another.  
Racks  
Rack 1: Roasting large cuts of meat and poultry.  
Multiple Rack Cooking  
2-rack: Use rack positions 2 and 4.  
Baking Layer Cakes on 2 Racks  
Position racks before turning on the oven.  
Do not move racks with bakeware on them.  
Make sure racks are level.  
For best results when baking cakes on 2 racks, use racks 2 and 4  
for baking. Place the cakes on the racks as shown.  
To move a rack, pull it out to the stop position, raise the front edge,  
and then lift out. Use the following illustration and charts as a  
guide.  
5
4
3
2
1
4
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Oven Vent  
The oven vent releases hot air and moisture from the oven, and  
should not be blocked or covered. Blocking or covering vent will  
cause poor air circulation, affecting cooking and cleaning results.  
Do not set plastics, paper or other items that could melt or burn  
near the oven vent.  
A
The element can be used when the oven is in use as long as the  
cookware does not extend more than ¹⁄₂" (1.3 cm) over the element.  
A. Oven vent  
Baking and Roasting  
Before baking and roasting, position the racks according to the  
“Positioning Racks and Bakeware” section. When roasting, it is not  
necessary to wait for the oven to preheat before putting food in,  
unless recommended in the recipe.  
To Bake or Roast:  
1. Push in and turn the oven control knob to the desired  
temperature setting. The Oven Heating light will turn on and  
remain on until the oven reaches the set temperature.  
2. Place food in oven. The bake element will turn on and off to  
maintain cooking temperature. The Oven Heating light will turn  
on and off with the element.  
3. Turn oven control knob to OFF when finished.  
Broiling  
Broiling uses direct radiant heat to cook food. Changing the  
temperature when Custom Broiling allows more precise control  
when cooking. The lower the temperature, the slower the cooking.  
Thicker cuts and unevenly shaped pieces of meat, fish and poultry  
may cook better at lower broiling temperatures.  
Closed Door Broiling (on some models)  
If the cooktop control knobs are located on the front panel of your  
range, broiling must be done with the oven door completely closed.  
For best results, use a broiler pan and grid. It is designed to  
drain juices and help avoid spatter and smoke.  
If you would like to purchase a broiler pan, one may be ordered.  
Please refer to the cover for contact information. Ask for Part  
Number 4396923.  
To Broil:  
It is not necessary to preheat the oven before putting food in unless  
recommended in the recipe. Position food on grid in a broiler pan,  
then place it in the center of the oven rack.  
1. Push in and turn oven control knob to BROIL HI or turn to  
BROIL LO to broil at a lower temperature.  
Two broil options are available, depending on your range model.  
2. After broiling, turn the oven control knob to OFF.  
Open Door Broiling (on some models)  
If the cooktop control knobs are located on the back panel of your  
range, you may use open door broiling. Close the oven door to the  
broil stop position.  
RANGE CARE  
General Cleaning  
IMPORTANT: Before cleaning, make sure all controls are off and  
Soap, water and a soft cloth or sponge are suggested first unless  
otherwise noted.  
the oven and cooktop are cool. Always follow label instructions on  
cleaning products. For additional information, you can visit the  
Frequently Asked Questions (FAQs) section of our website at  
5
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EXTERIOR PORCELAIN ENAMEL SURFACES (on some  
models)  
COIL ELEMENTS (on some models)  
Cleaning Method:  
Food spills containing acids, such as vinegar and tomato, should  
be cleaned as soon as the entire range is cool. These spills may  
affect the finish.  
Damp cloth: Make sure control knobs are off and elements are  
cool.  
Do not clean or immerse in water. Soil will burn off when hot.  
Cleaning Method:  
Glass cleaner, mild liquid cleaner or nonabrasive scrubbing  
pad:  
Gently clean around the model and serial number plate  
because scrubbing may remove numbers.  
BURNER BOWLS (on some models)  
Before removing or replacing coil elements and burner bowls,  
make sure they are cool and the control knobs are in the OFF  
position.  
Remove the coil element by pushing the edge of the coil element  
toward the receptacle. Lift it enough to clear the burner bowl. Pull  
the coil element straight away from the receptacle to remove. Lift  
out the burner bowl.  
Cleaning Method:  
Chrome burner bowls  
Wash frequently in warm, soapy water. (It is not recommended to  
wash chrome bowls in a dishwasher.) A mild abrasive cleaner and a  
plastic scrubber can be used to remove stubborn stains.  
All-Purpose Appliance Cleaner Part Number 31682 (not  
included):  
See cover for contact information.  
STAINLESS STEEL (on some models)  
NOTE: To avoid damage to stainless steel surfaces, do not use  
soap-filled scouring pads, abrasive cleaners, Cooktop Cleaner,  
steel-wool pads, gritty washcloths or abrasive paper towels.  
Damage may occur to stainless steel surfaces, even with one-time  
or limited use.  
For heavily soiled bowls, place an ammonia soaked paper towel on  
the stains and allow to soak for a short time, then gently scrub with  
a plastic scrubber.  
Cleaning Method:  
Rub in direction of grain to avoid damaging.  
Stainless Steel Cleaner and Polish Part Number 31462 (not  
included):  
See cover for contact information.  
SURFACE UNDER COOKTOP (on some models)  
The coil cooktop will lift up to provide easy access for cleaning  
beneath. Lift the cooktop by both front corners until the support  
locks into place.  
Liquid detergent or all-purpose cleaner:  
Rinse with clean water and dry with soft, lint-free cloth.  
Cleaning Method:  
METALLIC PAINT (on some models)  
Do not use abrasive cleaners, cleaners with bleach, rust removers,  
ammonia or sodium hydroxide (lye) because paint surface may  
stain.  
Glass cleaner, mild liquid cleaner or nonabrasive scrubbing  
pad.  
All-Purpose Appliance Cleaner Part Number 31682 (not  
included):  
See cover for contact information.  
COOKTOP CONTROLS  
To avoid damage to the cooktop controls, do not use steel wool,  
abrasive cleansers or oven cleaner.  
Do not soak knobs. When replacing knobs, make sure knobs are in  
the OFF position.  
On some models, do not remove seals under knobs.  
To avoid damage to the range, do not remove the cooktop.  
OVEN CAVITY  
Food spills should be cleaned when oven cools. At high  
temperatures, foods react with porcelain and staining, etching,  
pitting or faint white spots can result.  
Nonabrasive plastic scrubbing pad and mildly abrasive cleanser  
can be used on a cool cavity.  
If using commercial oven cleaners, follow package directions.  
Cleaning Method:  
Soap and water:  
Pull knobs straight away from control panel to remove.  
CONTROL PANEL AND OVEN DOOR EXTERIOR  
To avoid damage to the control panel, do not use abrasive  
cleaners, steel-wool pads, gritty washcloths or abrasive paper  
towels.  
OVEN RACKS  
Cleaning Method:  
Steel-wool pad  
Cleaning Method:  
For racks that have discolored and are harder to slide, a light  
coating of vegetable oil applied to the rack guides will help  
them slide.  
Glass cleaner and soft cloth or sponge:  
Apply glass cleaner to soft cloth or sponge, not directly on  
panel.  
All-Purpose Appliance Cleaner Part Number 31682 (not  
included):  
See cover for contact information.  
STORAGE DRAWER  
Check that storage drawer is cool and empty before cleaning.  
Cleaning Method:  
Mild detergent  
Oven Light (on some models)  
The oven light is a standard 40-watt appliance bulb. Before  
replacing, make sure the oven and cooktop are cool and the  
control knobs are in the off position.  
2. Turn the glass bulb cover in the back of the oven  
counterclockwise to remove.  
3. Turn bulb counterclockwise to remove from socket.  
4. Replace bulb, then bulb cover by turning clockwise.  
5. Plug in range or reconnect power.  
To Replace:  
1. Unplug range or disconnect power.  
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TROUBLESHOOTING  
First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions)  
to possibly avoid the cost of a service call.  
PROBLEM  
POSSIBLE CAUSES  
SOLUTIONS  
Nothing will operate  
Power supply cord is unplugged. Plug into a grounded outlet.  
Household fuse is blown, or a  
circuit breaker is tripped.  
Replace the fuse or reset the circuit breaker. If the problem  
continues, call an electrician.  
Cooktop will not operate  
The control knob is not set  
correctly.  
Push in knob before turning to a setting.  
Excessive heat around  
cookware on cooktop  
Cookware is not the proper size.  
Use cookware about the same size as the surface cooking  
area, element or surface burner. Cookware should not extend  
more than ¹⁄₂" (1.3 cm) outside the cooking area.  
Cooktop cooking results not  
what expected  
Control knob set to incorrect  
heat level  
See “Cooktop Use” section.  
Range is not level.  
Range is not level.  
Level the range. See the Installation Instructions.  
Level the range. See the Installation Instructions.  
Oven cooking results not what  
expected  
The temperature set was  
incorrect.  
Double-check the recipe in a reliable cookbook.  
See “Positioning Racks and Bakeware” section.  
See “Positioning Racks and Bakeware” section.  
Check that batter is level in the pan.  
Racks were positioned  
improperly.  
Not enough air circulation around  
bakeware.  
Batter distributed unevenly in  
pan  
Incorrect length of cooking time  
was used.  
Adjust cooking time.  
Oven door was opened during  
cooking.  
Oven peeking releases oven heat and can result in longer  
cooking times.  
Rack is too close to bake burner,  
making baked items too brown  
on bottom.  
Move rack to higher position in the oven.  
Pie crusts browning too quickly.  
Use aluminum foil to cover the edge of the crust and/or reduce  
baking temperature.  
ACCESSORIES  
Canning Unit Kit  
affresh™ Cooktop Cleaner  
Granite Cleaner and Polish  
Order Part Number W10275756  
(coil element models)  
(ceramic glass models)  
Order Part Number 242905  
Order Part Number W10355051  
Gas Grate and Drip Pan Cleaner  
Order Part Number 31617A  
Cooktop Care Kit  
(ceramic glass models)  
affresh™ Stainless Steel Cleaner  
(stainless steel models)  
Order Part Number W10355016  
(includes cleaner, protectant, scraper, and  
applicator pads)  
Gourmet Griddle  
Order Part Number 4396096RB  
Order Part Number 31605  
affresh™ Kitchen and Appliance  
Cleaner  
Order Part Number W10355010  
Porcelain Broiler Pan and Grid  
Order Part Number 4396923  
Cooktop Protectant  
(ceramic glass models)  
Order Part Number 31463  
Cooktop Cleaning Pads  
(ceramic glass models)  
Order Part Number 31609  
Premium Broil Pan and Roasting Rack  
Order Part Number W10123240  
affreshStainless Steel Cleaning  
Wipes  
(stainless steel models)  
Order Part Number W10355049  
Cooktop Scraper  
(ceramic glass models)  
Order Part Number WA906B  
7
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WHIRLPOOL CORPORATION MAJOR APPLIANCE WARRANTY  
LIMITED WARRANTY  
For one year from the date of purchase, when this major appliance is operated and maintained according to instructions attached to or  
furnished with the product, Whirlpool Corporation or Whirlpool Canada LP (hereafter “Whirlpool”) will pay for Factory Specified Parts and  
repair labor to correct defects in materials or workmanship. Service must be provided by a Whirlpool designated service company. This  
limited warranty is valid only in the United States or Canada and applies only when the major appliance is used in the country in which it  
was purchased. Outside the 50 United States and Canada, this limited warranty does not apply. Proof of original purchase date is required  
to obtain service under this limited warranty.  
ITEMS EXCLUDED FROM WARRANTY  
This limited warranty does not cover:  
1. Service calls to correct the installation of your major appliance, to instruct you on how to use your major appliance, to replace or repair  
house fuses, or to correct house wiring or plumbing.  
2. Service calls to repair or replace appliance light bulbs, air filters or water filters. Consumable parts are excluded from warranty  
coverage.  
3. Repairs when your major appliance is used for other than normal, single-family household use or when it is used in a manner that is  
contrary to published user or operator instructions and/or installation instructions.  
4. Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, installation not in accordance  
with electrical or plumbing codes, or use of consumables or cleaning products not approved by Whirlpool.  
5. Cosmetic damage, including scratches, dents, chips or other damage to the finish of your major appliance, unless such damage  
results from defects in materials or workmanship and is reported to Whirlpool within 30 days from the date of purchase.  
6. Any food loss due to refrigerator or freezer product failures.  
7. Costs associated with the removal from your home of your major appliance for repairs. This major appliance is designed to be  
repaired in the home and only in-home service is covered by this warranty.  
8. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.  
9. Expenses for travel and transportation for product service if your major appliance is located in a remote area where service by an  
authorized Whirlpool servicer is not available.  
10. The removal and reinstallation of your major appliance if it is installed in an inaccessible location or is not installed in accordance with  
published installation instructions.  
11. Major appliances with original model/serial numbers that have been removed, altered or cannot be easily determined. This warranty is  
void if the factory applied serial number has been altered or removed from your major appliance.  
The cost of repair or replacement under these excluded circumstances shall be borne by the customer.  
DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES  
CUSTOMER'S SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED  
HEREIN. IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE,  
ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. WHIRLPOOL SHALL NOT BE LIABLE FOR INCIDENTAL  
OR CONSEQUENTIAL DAMAGES. SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL  
OR CONSEQUENTIAL DAMAGES, OR LIMITATIONS ON THE DURATION OF IMPLIED WARRANTIES OF MERCHANTABILITY OR  
FITNESS, SO THESE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL  
RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR PROVINCE TO PROVINCE.  
If outside the 50 United States and Canada, contact your authorized Whirlpool dealer to determine if another warranty applies.  
9/07  
For additional product information, in the U.S.A., visit www.whirlpool.com.  
If you do not have access to the Internet and you need assistance using your product or you would like to schedule service, you may  
contact Whirlpool at the number below.  
Have your complete model number ready. You can find your model number and serial number on the label, located on the oven frame  
behind the storage drawer panel.  
For assistance or service in the U.S.A., call 1-800-253-1301.  
If you need further assistance, you can write to Whirlpool with any questions or concerns at the address below:  
Whirlpool Brand Home Appliances  
Customer eXperience Center  
553 Benson Road  
Benton Harbor, MI 49022-2692  
Please include a daytime phone number in your correspondence.  
Please keep this User Instructions and model number information for future reference.  
W10394382A  
SP PN W10395090A  
© 2011 Whirlpool Corporation.  
All rights reserved.  
10/11  
Printed in U.S.A.  
® Registered Trademark/TM Trademark of Whirlpool, U.S.A.  
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