Whirlpool Oven W10392932A User Manual

ELECTRIC RANGE  
USER INSTRUCTIONS  
THANK YOU for purchasing this high-quality product. If you should experience a problem not covered in TROUBLESHOOTING,  
please visit our website at www.whirlpool.com for additional information. If you still need assistance, call us at 1-800-253-1301.  
You will need your model and serial number, located on the oven frame behind the top right side of the oven door.  
Para obtener acceso a “Instrucciones para el usuario de la estufa eléctrica” en español, o para obtener información adicional acerca  
de su producto, visite: www.whirlpool.com  
Deberá tener a mano el número de modelo y de serie, que están ubicados en el marco del horno, detrás del lado derecho superior  
de la puerta del horno.  
Table of Contents  
RANGE SAFETY.......................................................................................2  
The Anti-Tip Bracket.............................................................................2  
FEATURE GUIDE.....................................................................................4  
COOKTOP USE........................................................................................6  
Cookware..............................................................................................8  
Home Canning ......................................................................................8  
OVEN USE ................................................................................................9  
Electronic Oven Controls......................................................................9  
Sabbath Mode ....................................................................................10  
Aluminum Foil......................................................................................10  
Positioning Racks and Bakeware.......................................................10  
Split Oven Rack (on some models) ....................................................11  
Oven Vent............................................................................................11  
Baking and Roasting...........................................................................12  
Broiling ................................................................................................12  
Convection Cooking ...........................................................................12  
Cook Time...........................................................................................13  
Warming Drawer (on some models) ...................................................13  
RANGE CARE.........................................................................................14  
Clean Cycle.........................................................................................14  
General Cleaning.................................................................................15  
Oven Light...........................................................................................16  
TROUBLESHOOTING............................................................................16  
ACCESSORIES ......................................................................................18  
WARRANTY............................................................................................19  
W10392932A  
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IMPORTANT SAFETY INSTRUCTIONS  
WARNING: To reduce the risk of fire, electrical shock,  
Protective Liners – Do not use aluminum foil to line surface  
unit drip bowls or oven bottoms, except as suggested in  
the manual. Improper installation of these liners may result  
in a risk of electric shock, or fire.  
injury to persons, or damage when using the range, follow  
basic precautions, including the following:  
WARNING: TO REDUCE THE RISK OF TIPPING OF  
THE RANGE, THE RANGE MUST BE SECURED BY  
PROPERLY INSTALLED ANTI-TIP DEVICES. TO CHECK  
IF THE DEVICES ARE INSTALLED PROPERLY, SLIDE  
RANGE FORWARD, LOOK FOR ANTI-TIP BRACKET  
SECURELY ATTACHED TO FLOOR OR WALL, AND  
SLIDE RANGE BACK SO REAR RANGE FOOT IS  
UNDER ANTI-TIP BRACKET.  
Glazed Cooking Utensils – Only certain types of glass,  
glass/ceramic, ceramic, earthenware, or other glazed  
utensils are suitable for range-top service without breaking  
due to the sudden change in temperature.  
Utensil Handles Should Be Turned Inward and Not Extend  
Over Adjacent Surface Units – To reduce the risk of burns,  
ignition of flammable materials, and spillage due to  
unintentional contact with the utensil, the handle of a  
utensil should be positioned so that it is turned inward, and  
does not extend over adjacent surface units.  
CAUTION: Do not store items of interest to children in  
cabinets above a range or on the backguard of a range –  
children climbing on the range to reach items could be  
seriously injured.  
Do Not Soak Removable Heating Elements – Heating  
Proper Installation – Be sure the range is properly installed  
elements should never be immersed in water.  
and grounded by a qualified technician.  
Do Not Cook on Broken Cooktop – If cooktop should  
break, cleaning solutions and spillovers may penetrate the  
broken cooktop and create a risk of electric shock. Contact  
a qualified technician immediately.  
Never Use the Range for Warming or Heating the Room.  
Do Not Leave Children Alone – Children should not be left  
alone or unattended in area where the range is in use.  
They should never be allowed to sit or stand on any part of  
the range.  
Clean Cooktop With Caution – If a wet sponge or cloth is  
used to wipe spills on a hot cooking area, be careful to  
avoid steam burn. Some cleaners can produce noxious  
fumes if applied to a hot surface.  
Wear Proper Apparel – Loose-fitting or hanging garments  
should never be worn while using the range.  
Use Care When Opening Door – Let hot air or steam  
escape before removing or replacing food.  
User Servicing – Do not repair or replace any part of the  
range unless specifically recommended in the manual. All  
other servicing should be referred to a qualified technician.  
Do Not Heat Unopened Food Containers – Build-up of  
pressure may cause container to burst and result in injury.  
Storage in or on the Range – Flammable materials should  
not be stored in an oven or near surface units.  
Keep Oven Vent Ducts Unobstructed.  
Do Not Use Water on Grease Fires – Smother fire or flame  
or use dry chemical or foam-type extinguisher.  
Placement of Oven Racks – Always place oven racks in  
desired location while oven is cool. If rack must be moved  
while oven is hot, do not let potholder contact hot heating  
element in oven.  
Use Only Dry Potholders – Moist or damp potholders on  
hot surfaces may result in burns from steam. Do not let  
potholder touch hot heating elements. Do not use a towel  
or other bulky cloth.  
DO NOT TOUCH HEATING ELEMENTS OR INTERIOR  
SURFACES OF OVEN – Heating elements may be hot even  
though they are dark in color. Interior surfaces of an oven  
become hot enough to cause burns. During and after use,  
do not touch, or let clothing or other flammable materials  
contact heating elements or interior surfaces of oven until  
they have had sufficient time to cool. Other surfaces of the  
appliance may become hot enough to cause burns – among  
these surfaces are oven vent openings and surfaces near  
these openings, oven doors, and windows of oven doors.  
DO NOT TOUCH SURFACE UNITS OR AREAS NEAR  
UNITS – Surface units may be hot even though they are  
dark in color. Areas near surface units may become hot  
enough to cause burns. During and after use, do not touch,  
or let clothing or other flammable materials contact surface  
units or areas near units until they have had sufficient time  
to cool. Among those areas are the cooktop and surfaces  
facing the cooktop.  
For self-cleaning ranges –  
Use Proper Pan Size – The range is equipped with one or  
more surface units of different size. Select utensils having  
flat bottoms large enough to cover the surface unit heating  
element. The use of undersized utensils will expose a  
portion of the heating element to direct contact and may  
result in ignition of clothing. Proper relationship of utensil to  
burner will also improve efficiency.  
Do Not Clean Door Gasket – The door gasket is essential  
for a good seal. Care should be taken not to rub, damage,  
or move the gasket.  
Do Not Use Oven Cleaners – No commercial oven cleaner  
or oven liner protective coating of any kind should be used  
in or around any part of the oven.  
Never Leave Surface Units Unattended at High Heat  
Settings – Boilover causes smoking and greasy spillovers  
that may ignite.  
Clean Only Parts Listed in Manual.  
Before Self-Cleaning the Oven – Remove broiler pan and  
other utensils.  
Make Sure Reflector Pans or Drip Bowls Are in Place –  
Absence of these pans or bowls during cooking may  
subject wiring or components underneath to damage.  
For units with ventilating hood –  
Clean Ventilating Hoods Frequently – Grease should not  
be allowed to accumulate on hood or filter.  
When flambeing foods under the hood, turn the fan on.  
SAVE THESE INSTRUCTIONS  
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FEATURE GUIDE  
This manual covers several models. Your model may have some or all of the items listed. Refer to this manual or Frequently Asked  
Questions (FAQs) section of our website at www.whirlpool.com for more detailed instructions.  
WARNING  
Food Poisoning Hazard  
Do not let food sit in oven more than one hour before  
or after cooking.  
Doing so can result in food poisoning or sickness.  
KEYPAD  
CLOCK  
FEATURE  
Clock  
INSTRUCTIONS  
This clock can use a 12- or 24-hour cycle. See “Electronic Oven Controls” section.  
1. Press SETTINGS once, then wait 5 seconds.  
2. Press START to change the time.  
3. Press “3” for AM or “6” for PM.  
4. Press the number keypads to set the time of day.  
5. Press START.  
OVEN LIGHT  
Oven cavity light  
Oven timer  
While the oven door is closed, press the OVEN LIGHT keypad to turn the light on and off. The  
oven light will come on when the oven door is opened.  
TIMER  
The Timer can be set in hours or minutes up to 9 hours and 59 minutes.  
(Set/Off)  
1. Press TIMER.  
2. Press the number keypads to set the length of time in hr-hr-min-min. Leading zeroes do not  
have to be entered. For example, for 2 minutes, enter “2.”  
3. Press TIMER or START to begin the countdown. If enabled, end-of-cycle tones will sound at  
end of countdown.  
4. Press TIMER twice to cancel the Timer and return to the Time of Day. Do not press the  
Cancel keypad because the oven will turn off.  
5. If the Timer is running, but not in the display, press TIMER to display the countdown for  
5 seconds.  
START  
CANCEL  
BAKE  
Cooking start  
The Start pad begins any oven function. If Start is not pressed within 30 seconds after pressing  
a keypad, the function is canceled and the time of day is displayed.  
Range function  
The Cancel keypad stops any oven function except the Clock, Timer, Control Lock and Warming  
Drawer.  
Baking and  
roasting  
1. Press BAKE.  
2. Press the number keypads to set a temperature other than 350°F (175°C) in 5° increments  
between 170°F and 500°F (75°C and 260°C).  
3. Press START.  
4. To change the temperature, repeat steps 1 and 2. Press START or wait 5 seconds for the  
change to take effect.  
5. Press CANCEL when finished.  
BROIL  
Broiling  
1. Press BROIL.  
2. Select the broiling temperature by pressing 1 - high (500°F [260°C]), 2 - medium (450°F  
[232°C]) or 3 - low (400°F [204°C]). The default setting is high.  
3. Press START and allow the oven to preheat for 5 minutes.  
4. Position the cookware in the oven and leave the door open 6" (15 cm) at the broil stop  
position.  
5. Press CANCEL when finished.  
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KEYPAD  
FEATURE  
INSTRUCTIONS  
CONVECT  
Convection  
cooking  
1. Press CONVECT once to select convection baking, twice for convection roasting, or 3 times  
for convection broiling.  
2. Press the number keypads to set a temperature other than 350°F (177°C) in 5° increments  
between 170°F and 500°F (77°C and 260°C).  
3. Press START. Auto conversion will reduce the temperature by 25°F (15°C).  
4. To change the temperature, repeat steps 1 and 2. Press START or wait 5 seconds for the  
change to take effect.  
5. Press CANCEL when finished.  
KEEP WARM  
Hold warm  
Food must be at serving temperature before placing it in the warmed oven.  
1. Press KEEP WARM.  
2. Set temperature between 145°F (63°C) and 190°F (88°C) using the number keypads. The  
default temperature is 170°F (75°C).  
3. Press START.  
4. Press CANCEL when finished.  
START TIME  
COOK TIME  
Delayed start  
The START TIME keypad is used to enter the starting time for an oven function with a delayed  
start.  
Timed cooking  
Timed Cooking allows the oven to be set to turn on at a certain time of day, cook for a set length  
of time, and/or shut off automatically. Delay start should not be used for foods such as breads  
and cakes because they may not bake properly.  
To set a Timed Cook or a Delayed Timed Cook, see “Cook Time” section.  
RAPID  
PREHEAT  
Rapid oven  
preheating  
Provides the fastest preheat time for the BAKE function.  
1. Press RAPID PREHEAT.  
2. Press the number keypads in response to the scrolling text to enter the Bake temperature.  
3. Press START.  
4. A reminder tone will sound when the preheat temperature is reached. Place food inside the  
oven.  
NOTE: This feature should only be used for one-rack baking. Unused racks should be removed  
prior to Rapid Preheat. A standard rack should be used for Rapid Preheat.  
If preheating for the Bake cycle has already started, Rapid Preheat may be started directly by  
pressing RAPID PREHEAT.  
WARM ZONE  
ON/OFF  
Warming zone  
Press WARM ZONE ON to select the warming element on the cooktop, then press START.  
Press WARM ZONE OFF to turn off the warming element.  
WARMING  
DRAWER  
ON/OFF  
Warming drawer  
(on some models)  
1. Press WARMING DRAWER to select the Warming Drawer function at the Low setting.  
2. To select a higher temperature setting, press WARMING DRAWER a second time for the  
Medium setting or a third time for the High setting.  
3. Press START to begin preheating the warming drawer.  
4. Allow the warming drawer to preheat for 15 minutes.  
5. Place the cooked food(s) in the warming drawer.  
6. Press WARMING DRAWER to turn off the heating element.  
See the “Warming Drawer” section for more information.  
CLEAN  
Clean cycle  
See the “Range Care” section.  
START  
hold 3 sec.  
Oven control  
lockout  
No keypads will function with the controls locked.  
1. Check that the oven and the Timer are off.  
2. Press and hold START keypad for 3 seconds.  
3. If enabled, a tone will sound, and “CONTROL LOCKED” will be displayed.  
4. Repeat to unlock.  
SETTINGS  
Oven use  
functions  
Enables you to personalize the audible tones and oven operation to suit your needs. See the  
“Oven Use” section.  
ENERGY SAVE Blanks display to 1. Press ENERGY SAVE to change status. The display will scroll “ENERGY SAVE ON” or  
reduce energy  
usage  
“ENERGY SAVE OFF.”  
If Energy Save is on, the display will go blank after 5 minutes of inactivity. Any key press will  
activate the display. If Energy Save is off, the display will be on at all times.  
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COOKTOP USE  
To avoid scratches, do not slide cookware or bakeware across  
the cooktop. Aluminum or copper bottoms and rough finishes  
on cookware or bakeware could leave scratches or marks on  
the cooktop.  
WARNING  
Do not cook popcorn in prepackaged aluminum containers on  
the cooktop. They could leave aluminum marks that cannot be  
removed completely.  
To avoid damage to the cooktop, do not allow objects that  
could melt, such as plastic or aluminum foil, to touch any part  
of the entire cooktop.  
Fire Hazard  
Turn off all controls when done cooking.  
Failure to do so can result in death or fire.  
To avoid damage to the cooktop, do not use the cooktop as a  
cutting board.  
Use cookware about the same size as the surface cooking  
area. Cookware should not extend more than ½" (1.3 cm)  
outside the area.  
B
A
C
A. Surface cooking area  
B. Cookware/canner  
C. ½" (1.3 cm) maximum overhang  
The control knobs can be set to anywhere between HIGH and  
LOW. Push in and turn to setting.  
Use flat-bottomed cookware for best heat conduction and  
energy efficiency. Cookware with rounded, warped, ribbed or  
dented bottoms could cause uneven heating and poor cooking  
results.  
REMEMBER: When range is in use, the entire cooktop area  
may become hot.  
Determine flatness by placing the straight edge of a ruler  
across the bottom of the cookware. While you rotate the ruler,  
no space or light should be visible between it and the  
cookware.  
Ceramic Glass  
The surface cooking area will glow red when an element is on.  
Some parts of the surface cooking area may not glow red when an  
element is on. This is normal operation. It will also randomly cycle  
off and back on again, even while on High, to keep the cooktop  
from extreme temperatures.  
It is normal for the surface of light colored ceramic glass to appear  
to change color when surface cooking areas are hot. As the glass  
cools, it will return to its original color.  
Clean the cooktop after each use to help avoid scratches, pitting,  
abrasions and to condition the glass surface. Ceramic glass  
cooktop cleaner and a cooktop scraper are also recommended for  
stubborn soils. Do not use abrasive cleaners, cleaning pads or  
harsh chemicals for cleaning. The Cooktop Care Kit Part Number  
31605 contains all of the items needed to clean and condition your  
ceramic glass cooktop. Refer to the “Range Care” section for  
additional information.  
Cookware designed with slightly indented bottoms or small  
expansion channels can be used.  
Make sure the bottoms of pots and pans are clean and dry  
before using them. Residue and water can leave deposits when  
heated.  
To avoid damage to the cooktop, do not cook foods directly on  
the cooktop.  
Cooktop On Indicator Light  
The Cooktop On indicator light is located on the console panel.  
When any control knob on the console panel is turned on, the  
Cooktop On indicator light will glow.  
IMPORTANT: To avoid permanent damage to the cooktop surface  
and to make soils easier to remove, clean the cooktop after each  
use to remove all soils.  
Hot Surface Indicator Light  
On ceramic glass models, the hot surface indicator light is located  
on the console panel.  
The hot surface indicator light will glow as long as any surface  
cooking area is too hot to touch, even after the surface cooking  
area is turned off.  
Avoid storing jars or cans above the cooktop. Dropping a heavy  
or hard object onto the cooktop could crack the cooktop.  
To avoid damage to the cooktop, do not leave a hot lid on the  
cooktop. As the cooktop cools, air can become trapped  
between the lid and the cooktop, and the ceramic glass could  
break when the lid is removed.  
For foods containing sugar in any form, clean up all spills and  
soils as soon as possible. Allow the cooktop to cool down  
slightly. Then, while wearing oven mitts, remove the spills using  
a scraper while the surface is still warm. If sugary spills are  
allowed to cool down, they can adhere to the cooktop and can  
cause pitting and permanent marks.  
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Dual Zone Cooking Element (on some models)  
Melt Element  
The Dual Zone Cooking Element offers flexibility depending on the  
size of the cookware. Single size can be used in the same way as a  
regular element. The dual size combines both the single and outer  
element and is recommended for larger size cookware.  
The Melt Cooking element offers flexibility due to a wide range of  
settings between High and Melt. The High heat option can be used  
to boil small amounts of liquid quickly. To reduce the power setting,  
turn the knob clockwise. The Melt setting is designed for delicate  
foods that require low heat, such as when melting chocolate or  
holding sauces. Use cookware appropriate in size for the Melt  
Cooking element.  
A
B
A
B
A. Single  
B. Dual  
A. Melt option  
B. High heat option  
Triple Zone Element  
The Triple Zone Element offers flexibility depending on the size of  
the cookware. Single size can be used in the same way as a regular  
element. The dual and triple sizes combine single, dual and outer  
element and are recommended for larger size cookware, large  
quantities of food, and home canning.  
Warm Zone Element  
WARNING  
Food Poisoning Hazard  
Do not let food sit for more than one hour before or  
after cooking.  
A
C
Doing so can result in food poisoning or sickness.  
Use the Cooktop Warm Zone element to keep cooked foods warm.  
One hour is the recommended maximum time to maintain food  
quality.  
Do not use it to heat cold foods.  
The Warm Zone element can be used alone or when any of the  
other surface cooking areas are being used.  
The Warm Zone element area will not glow red when cycling on.  
However, the Element On light will glow while the Cooktop Warm  
Zone element is in use.  
B
A. Single  
B. Dual  
C. Triple  
Use only cookware recommended for oven and cooktop use.  
Cover all foods with a lid or aluminum foil. When warming  
baked goods, allow a small opening in the cover for moisture to  
escape.  
Rapid Boil Element (on some models)  
The Rapid Boil Element offers additional cooking flexibility. The  
Rapid Boil element can be used to boil liquids faster. The lowest  
melt setting can be used to prepare sauces, to brown or saute  
foods and to keep foods at a low temperature. Use cookware  
appropriate in size for the Rapid Boil Element.  
To avoid damage to the cooktop, do not use plastic wrap to  
cover food because the plastic wrap may melt.  
Use pot holders or oven mitts to remove food.  
A
B
To Use:  
1. To turn on, press WARM ZONE ON and then START.  
2. To turn off, press WARM ZONE OFF.  
A. Lower heat option  
B. Rapid Boil option  
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Cookware  
IMPORTANT: Do not leave empty cookware on a hot surface  
Use the following chart as a guide for cookware material  
cooking area, element or surface burner.  
characteristics.  
COOKWARE  
Aluminum  
Ideal cookware should have a flat bottom, straight sides and a well-  
fitting lid, and the material should be of medium-to-heavy  
thickness.  
Rough finishes may scratch the cooktop. Aluminum and copper  
may be used as a core or base in cookware. However, when used  
as a base they can leave permanent marks on the grates.  
CHARACTERISTICS  
Heats quickly and evenly.  
Suitable for all types of cooking.  
Medium or heavy thickness is best for  
most cooking tasks.  
Cookware material is a factor in how quickly and evenly heat is  
transferred, which affects cooking results. A nonstick finish has the  
same characteristics as its base material. For example, aluminum  
cookware with a nonstick finish will take on the properties of  
aluminum.  
Cast iron  
Heats slowly and evenly.  
Good for browning and frying.  
Maintains heat for slow cooking.  
Cookware with nonstick surfaces should not be used under the  
broiler.  
Check for flatness by placing the straight edge of a ruler across the  
bottom of the cookware. While you rotate the ruler, no space or  
light should be visible between it and the cookware.  
Ceramic or  
Ceramic glass  
Follow manufacturer’s instructions.  
Heats slowly, but unevenly.  
Ideal results on low to medium heat  
settings.  
Copper  
Heats very quickly and evenly.  
Earthenware  
Follow manufacturer’s instructions.  
Use on low heat settings.  
Porcelain  
enamel-on-steel  
or cast iron  
See stainless steel or cast iron.  
Stainless steel  
Heats quickly, but unevenly.  
A core or base of aluminum or copper  
on stainless steel provides even heating.  
Use flat-bottomed cookware for best cooking results and energy  
efficiency. The cookware should be about the same size as the  
cooking area outlined on the cooktop. Cookware should not extend  
more than ½" (1.3 cm) outside the area.  
Home Canning  
Canning can be performed on a glass smooth top cooking surface.  
When canning for long periods, alternate the use of surface  
cooking areas or elements between batches. This allows time for  
the most recently used areas to cool.  
Do not place canner on 2 surface cooking areas or elements at  
the same time.  
On ceramic glass models, use only flat-bottomed canners to  
avoid damage to the cooktop and elements.  
Center the canner on the largest surface cooking area or  
element. On electric cooktops, canners should not extend  
more than ½" (1.3 cm) beyond the surface cooking area or  
element.  
For more information, contact your local agricultural extension  
office, or refer to the USDA Home Canning Guides. Companies  
that manufacture home canning products can also offer  
assistance.  
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OVEN USE  
Odors and smoke are normal when the oven is used the first few  
IMPORTANT: The health of some birds is extremely sensitive to the  
fumes given off. Exposure to the fumes may result in death to  
certain birds. Always move birds to another closed and well-  
ventilated room.  
times, or when it is heavily soiled.  
Electronic Oven Controls  
To Adjust Oven Temperature:  
1. Press SETTINGS until “TEMP OFFSET” is displayed.  
2. Press START to display the current setting.  
3. Press the “3” keypad to increase the temperature in 5°F (3°C)  
increments, or press the “6” keypad to decrease the  
temperature in 5°F (3°C) increments. The range is from -30°F to  
+30°F (18°C to 18°C).  
Control Display  
The display will flash when powered up or after a power loss. Press  
CANCEL to clear. When oven is not in use, the time of day (TOD) is  
displayed, unless the range is in Energy Save mode. During Energy  
Save mode, the display will be blank. Indicator lights show  
functions that are in use.  
4. Press START to save the setting.  
5. Press CANCEL to exit.  
Tones  
Tones are audible signals, indicating the following:  
One tone  
Fahrenheit and Celsius  
The temperature is preset at Fahrenheit, but can be changed to  
Celsius.  
Valid pad press  
Oven is preheated (long tone)  
Function has been entered  
To change:  
1. Press SETTINGS until “TEMP UNIT” is displayed.  
2. Press START to display the current setting.  
3. Press the “3” keypad to adjust the setting.  
4. Press START to save the setting.  
5. Press CANCEL to exit.  
Reminder (on some models), repeating each minute after the  
end-of-cycle tones  
Three tones  
Invalid pad press  
Four tones  
End of cycle  
Audible Tones Disable  
Turns off all tones, including the end of cycle tone and key press  
tones. Reminder tones are still active when all tones are disabled.  
Use the SETTINGS key to change the tone settings.  
1. Press SETTINGS until “ALL SOUNDS” is displayed.  
2. Press START to display the current setting.  
3. Press the “3” keypad to adjust the setting.  
4. Press START to save the setting.  
Settings  
Many features of the oven control can be adjusted to meet your  
personal needs. These changes are made using the SETTINGS key.  
Use the SETTINGS key to scroll through the features that can be  
changed. Each press of the SETTINGS key will advance the display  
to the next setting. After selecting the feature to be changed, the  
control will prompt you for the required input. After the setting is  
saved by pressing START, the control will exit Settings and display  
the time of day. Details of all of the feature changes are explained in  
the following sections.  
5. Press CANCEL to exit.  
End of Cycle Tone  
Activates or turns off the tones that sound at the end of a cycle.  
1. Press SETTINGS until “CYCLE TONE END” is displayed.  
2. Press START to display the current setting.  
3. Press the “3” keypad to adjust the setting.  
4. Press START to save the setting.  
Press CANCEL to exit Settings.  
Clock Time of Day  
This clock can use a 12- or 24-hour cycle. To adjust, see  
“12/24 Hour Clock” in this section.  
5. Press CANCEL to exit.  
Check that the oven and Timer are off.  
To Change Time of Day:  
Reminder Tones Disable  
Turns off the short repeating tone that sounds every 1 minute after  
the end of cycle tones.  
1. Press SETTINGS until “REMINDER TONE” is displayed.  
2. Press START to display the current setting.  
3. Press the “3” keypad to adjust the setting.  
4. Press START to save the setting.  
1. Press SETTINGS once. After 3 seconds, “SET CLOCK-PUSH  
START TO CHANGE” will be displayed.  
2. Press START to display the current setting.  
3. Press “3” for AM or “6” for PM.  
4. Press the number keypads to set the time of day.  
5. Press START.  
5. Press CANCEL to exit.  
6. Press CANCEL to exit.  
Key Press Tones  
Oven Temperature Offset Control  
IMPORTANT: Do not use a thermometer to measure oven  
temperature because opening the oven door may cause element  
cycling to give incorrect readings.  
The oven provides accurate temperatures; however, it may cook  
faster or slower than your previous oven, so the temperature can  
be adjusted to personalize it for your cooking needs. It can be  
changed in Fahrenheit or Celsius.  
Activates or turns off the tones when a keypad is pressed.  
1. Press SETTINGS until “KEY PRESS TONE” is displayed.  
2. Press START to display the current setting.  
3. Press the “3” keypad to adjust the setting.  
4. Press START to save the setting.  
5. Press CANCEL to exit.  
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1. Press SETTINGS until “12-HR SHUT-OFF” is displayed.  
2. Press START to display the current setting.  
3. Press the “3” keypad to adjust the setting.  
4. Press START to save the setting.  
Tone Pitch  
Sets the pitch of the tone to either high or low.  
1. Press SETTINGS until “TONE PITCH” is displayed.  
2. Press START to display the current setting.  
3. Press the “3” keypad to adjust the setting.  
4. Press START to save the setting.  
5. Press CANCEL to exit.  
5. Press CANCEL to exit.  
12/24 Hour Clock  
1. Press SETTINGS until “12/24 HR” is displayed.  
2. Press START to display the current setting.  
3. Press the “3” keypad to adjust the setting.  
4. Press START to save the setting.  
5. Press CANCEL to exit.  
Demo Mode  
IMPORTANT: This feature is intended for use on the sales floor  
with 120 V power connection and permits the control features to be  
demonstrated without heating elements turning on. If this feature is  
activated, the oven will not work.  
1. Press SETTINGS until “DEMO MODE” is displayed.  
2. Press START to display the current setting.  
3. Press the “3” keypad to adjust the setting.  
4. Press START to save the setting.  
Languages - Scrolling Display Text  
Language options are English, Spanish and French.  
1. Press SETTINGS until “LANGUAGE” is displayed.  
2. Press START to display the current setting.  
3. Press the “3” keypad to adjust the setting.  
4. Press START to save the setting.  
5. Press CANCEL to exit.  
12-Hour Shutoff  
The oven control is set to automatically shut off the oven 12 hours  
after the oven initiates a cook or clean function. This will not  
interfere with any timed or delay cook functions.  
5. Press CANCEL to exit.  
Sabbath Mode  
The Sabbath Mode sets the oven to remain on in a bake setting  
until turned off.  
To Activate Sabbath Mode:  
1. Press BAKE.  
When the Sabbath Mode is set, all cooking and cleaning cycles are  
disabled. Only the Bake cycle will operate in the Sabbath Mode. No  
tones will sound, and the displays will not show messages or  
temperature changes.  
When the oven door is opened or closed, the oven light will not turn  
on or off and the heating elements will not turn on or off  
immediately.  
2. Press the number keypad to set a temperature other than  
350°F (177°C).  
3. Press START.  
For timed cooking in Sabbath Mode, press COOK TIME, then  
the number keypad to set the desired cook time.  
4. Press SETTINGS, then press “7.” “SAb” will appear in the  
display.  
To Enable Sabbath Mode Capability (one time only):  
1. Open oven door.  
2. Press 7-8-9-6.  
To Adjust Temperature (when Sabbath Mode is running):  
1. Press the number keypad as instructed by the scrolling text to  
select the new temperature.  
“SABBATH ON” or “SABBATH OFF” and “PRESS START TO  
ENTER” will appear in the display.  
NOTE: The temperature adjustment will not appear on the  
display. The scrolling text will be shown on the display as it was  
before the keypad was pressed.  
3. Press START to change the displayed status.  
2. Press START.  
4. Close oven door. Sabbath Mode can be used for baking.  
NOTE: To disable the Sabbath Mode, repeat steps 1 - 3 to  
change the status from “SABBATH ON” to “SABBATH OFF.”  
To Deactivate Sabbath Mode:  
Press SETTINGS, then press “7” to return to regular baking or  
press CANCEL to turn off the range.  
Aluminum Foil  
IMPORTANT: To avoid permanent damage to the oven bottom  
For best cooking results, do not cover entire oven rack with foil  
because air must be able to move freely.  
finish, do not line the oven bottom with any type of foil or liner.  
Positioning Racks and Bakeware  
IMPORTANT: To avoid permanent damage to the porcelain finish,  
do not place food or bakeware directly on the oven door or bottom.  
To move a rack, pull it out to the stop position, raise the front edge,  
and then lift out. Use the following illustration and charts as a  
guide.  
Bakeware  
To cook food evenly, hot air must be able to circulate. Allow  
2" (5 cm) of space around bakeware and oven walls. Make sure  
that no bakeware piece is directly over another.  
7
6
5
4
3
Racks  
2
1
Position racks before turning on the oven.  
Do not move racks with bakeware on them.  
Make sure racks are level.  
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The oven has 7 positions for a flat rack, as shown in the previous  
illustration and the following table.  
IMPORTANT: These rack positions are for flat racks. If a Max  
Capacity Oven Rack is used, the rack position must be adjusted as  
shown in the previous figure.  
Multiple Rack Cooking  
2-rack: Use rack positions 2 and 5 for regular baking.  
2-rack (convection only): Use rack positions 2 and 5; or 3 and 6.  
3-rack (convection only): Use rack positions 1, 4 and 7; or 2, 4  
and 6.  
Baking Cakes on 2 Racks  
For best results when baking cakes on 2 racks, use racks 2 and 5.  
For best results when convection baking cakes on 2 racks, use  
racks 1 and 4. Place the cakes on the racks as shown.  
Flat Rack Position*  
Type of Food  
7
Broiling/searing meats, hamburgers,  
steaks  
6
Broiled meats, poultry, fish  
Most baked goods, casseroles  
Roasted meats  
3 or 4  
2
1
Large roasts or poultry  
*If your model has a Max Capacity Oven Rack, the recessed ends  
must be placed in the rack position above the desired position of  
the food. See the following illustration.  
A
B
A. Ends of rack in position 3  
B. Food in position 2  
Split Oven Rack (on some models)  
Split-Rack with Removable Insert  
To Use Racks:  
The split-rack with removable insert is a space maximizer. When  
the two are attached, they make a full rack. The insert can also be  
removed to provide room for large items such as a turkey and  
casseroles. Do not place more than 25 lbs (11.3 kg) on the split-  
rack.  
1. Place a full rack in the lower section of the oven and position  
the split-rack above it.  
2. Place large items on the right side of the full rack.  
3. Place deeper, covered dishes on the left side of the full rack.  
4. Place shallow dishes on the split-rack.  
The insert can also be used on the counter as a cooling rack.  
5. When finished cooking, slowly remove items.  
A
B
A
A. Split-rack  
B. Removable insert  
If you would like to purchase a split-oven rack, one may be  
ordered. See “Accessories” section to order.  
B
A. Place shallow dishes on the split-rack  
B. Large item placed on the right side of full-rack  
Oven Vent  
The oven vent releases hot air and moisture from the oven, and  
should not be blocked or covered. Blocking or covering the oven  
vent will cause poor air circulation, affecting cooking and cleaning  
results. Do not set plastics, paper or other items that could melt or  
burn near the oven vent.  
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Baking and Roasting  
ACCUBAKE® Temperature Management System  
Preheating  
The ACCUBAKE® system electronically regulates the oven heat  
levels during preheat and bake to maintain a precise temperature  
range for optimal cooking results. The bake and broil elements or  
burners cycle on and off in intervals. On convection range models,  
the fan will run while preheating and may be cycled on and off for  
short intervals during preheating to provide the best results. This  
feature is automatically activated when the oven is in use.  
Before baking and roasting, position racks according to  
“Positioning Racks and Bakeware” section. When roasting, it is not  
necessary to wait for the oven preheat cycle to end before putting  
food in unless it is recommended in the recipe.  
When START is pressed, the oven will begin preheating. Once  
100ºF (38ºC) is reached, the display temperature will increase as  
the actual temperature of the oven increases. When the preheat  
temperature is reached, a tone will sound, and the selected  
temperature will appear on the display. The time necessary to  
preheat the oven to 350°F (177°C) is approximately 10 to  
15 minutes, depending on the model. Factors that have an impact  
on preheat times are: room temperature, starting oven temperature,  
and the number of oven racks. Unused oven racks can be removed  
prior to preheating your oven to reduce preheat time.  
Rapid Preheat  
Rapid Preheat can be used to shorten the preheating time. Only one  
standard flat oven rack should be in the oven during Rapid Preheat.  
Extra racks should be removed prior to starting Rapid Preheat.  
Press RAPID PREHEAT and follow the oven control prompts, or, if  
preheating has already started, simply press RAPID PREHEAT. The  
preheating cycle should be completed before placing food in the  
oven and should be used only for one-rack baking. When the Rapid  
Preheat cycle is complete, the oven starts a normal Bake cycle.  
Broiling  
Leave the door open 6" (15 cm) at the broil stop position to ensure  
proper broiling temperature. Preheat the oven for 5 minutes before  
putting food in unless recommended otherwise in the recipe.  
Position food on grid in a broiler pan, then place it in the center of  
the oven rack.  
Changing the temperature when broiling allows more precise  
control when cooking. The lower the broil setting, the slower the  
cooking. Thicker cuts and unevenly shaped pieces of meat, fish  
and poultry may cook better at lower broil settings. Use racks 6 or  
7 for broiling. Refer to the “Positioning Racks and Bakeware”  
section for more information.  
When broiling on the low or medium settings, the broil element will  
cycle on and off to maintain the proper temperature.  
For best results, use a broiler pan and grid. It is designed to  
drain juices and help avoid spatter and smoke.  
If you would like to purchase a broiler pan, one may be ordered.  
Please refer to the “Accessories” section for more information.  
NOTE: Odors and smoke are normal the first few times the oven is  
used or if the oven is heavily soiled.  
Convection Cooking  
TimeSavor™ Plus Convection cycles the bake, broil, and  
During convection cooking, the bake, broil, and convection  
elements cycle on and off in intervals to maintain the oven  
temperature, while the fan circulates the hot air.  
convection elements on and off in intervals while the fan circulates  
the hot air. This movement of hot air helps maintain a consistent  
temperature throughout the oven, cooking foods more evenly,  
crisping surfaces while sealing in moisture and yielding crustier  
breads.  
If the oven door is opened during convection cooking, the fan will  
turn off immediately. It will come back on when the oven door is  
closed.  
IMPORTANT: With convection cooking, most foods can be cooked  
at a lower temperature or at a shorter time. This range  
automatically reduces the set oven temperature by 25°F (15°C) for  
convection cooking.  
NOTE: The oven door must be closed for convection broiling.  
TimeSavor™ Plus Convection  
When convection baking, broiling or roasting enter your normal  
baking temperature. The control will automatically reduce the set  
oven temperature by 25°F (15°C).  
Convect Options  
Convect Bake - Multiple-rack baking or cookies, biscuits, breads,  
casseroles, tarts, tortes, cakes.  
Convect Roast - Whole chicken or turkey, vegetables, pork roasts,  
beef roasts.  
Convect Broil - Thicker cuts or unevenly shaped pieces of meat,  
fish or poultry.  
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Cook Time  
To Set a Delayed Timed Cook:  
1. Press BAKE, or press CONVECT once for Convection Baking  
WARNING  
or twice for Convection Roasting.  
Food Poisoning Hazard  
2. Press the number keypads to enter a temperature other than  
the one displayed.  
Do not let food sit in oven more than one hour before  
or after cooking.  
3. Press COOK TIME. The cook time oven indicator light will light  
up.  
Doing so can result in food poisoning or sickness.  
4. Press number keypads to enter the length of time to cook.  
5. Press START TIME. The start time/delay oven indicator light will  
light up.  
To Set a Timed Cook:  
6. Press number keypads to enter the number of hours and/or  
minutes you want to delay the start time.  
1. Press BAKE, or press CONVECT once for Convection Baking  
or twice for Convection Roasting.  
7. Press START.  
2. Press the number keypads to enter a temperature other than  
When the start time is reached, the oven will automatically turn on.  
The temperature and/or time settings can be changed anytime  
after pressing Start by repeating steps 1-7. When the set cook time  
ends, the oven will shut off automatically.  
the one displayed.  
3. Press COOK TIME. The cook time oven indicator light will light  
up.  
8. Press CANCEL to clear the display.  
4. Press the number keypads to enter the length of time to cook.  
5. Press START. The display will count down the time. When the  
time ends, the oven will shut off automatically.  
6. Press CANCEL to clear the display.  
Warming Drawer (on some models)  
Remove food from plastic bags and place in oven-safe container.  
Cover foods with a lid or aluminum foil.  
Do not cover with plastic wrap.  
Empty serving dishes and ovenproof dishes can be heated while  
the warming drawer is preheating. Check the dish manufacturer’s  
recommendations before warming the cookware.  
Before using the warming drawer, wash the bottom of the drawer  
with soap and water. See “General Cleaning” section.  
WARNING  
Food Poisoning Hazard  
Do not let food sit for more than one hour before or  
after cooking.  
Doing so can result in food poisoning or sickness.  
To Use:  
The Warming Drawer is ideal for keeping hot cooked foods at  
serving temperature. It may also be used for warming breads and  
pastries.  
Different types of food may be placed in the warming drawer at the  
same time. For best results, do not hold foods longer than 1 hour.  
For smaller quantities, pizza, or heat-sensitive foods, such as eggs,  
do not hold longer than 30 minutes.  
Food must be at serving temperature before being placed in the  
warming drawer. Breads, pastries, and fruit pies may be heated  
from room temperature.  
1. Press WARMING DRAWER to select the Warming Drawer  
function at the Low setting.  
2. To select a higher temperature setting, press WARMING  
DRAWER a second time for the Medium setting or a third time  
for the High setting.  
3. Press START to begin preheating the warming drawer.  
4. Allow the warming drawer to preheat for 15 minutes.  
5. Place the cooked food(s) in the warming drawer.  
6. Press WARMING DRAWER to turn off the heating element.  
The Warming Drawer operates at temperatures of approximately  
140ºF (60ºC) (Low), 160ºF (71ºC) (Medium), 180ºF (82ºC) (High).  
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RANGE CARE  
Clean Cycle  
5. Press CANCEL at the end of the cycle. CANCEL may be  
pressed at any time to stop the Clean cycle.  
6. Remove the residual water and loosened soils with a sponge or  
cloth immediately after the Clean cycle is complete. Much of  
the initial 2 cups (16 oz [500 mL]) of water will remain in the  
oven after the cycle is completed. If additional soils remain,  
leave a small amount of water in the oven bottom to assist with  
the cleaning.  
AquaLift™ Technology is an innovative cleaning solution that  
utilizes heat and water to release baked-on spills from the oven in  
less than 1 hour. This new cleaning technology is a low-heat, odor-  
free alternative to traditional self-cleaning options.  
Allow the oven to cool to room temperature before using the Clean  
cycle. If your oven cavity is above 200°F (93°C), “OVEN COOLING”  
will appear in the display, and the Clean cycle will not be activated  
until the oven cavity cools down.  
To Clean:  
1. Remove all racks and accessories from the oven cavity and  
wipe excess soil. Use a plastic scraper to remove easily-  
removed soils.  
7. If any soils remain, remove them with a non-scratch scrubbing  
sponge or plastic scraper. Additional Clean cycles may be run  
to help remove the stubborn soils.  
IMPORTANT: Do not use oven cleaners. The use of chemicals,  
including commercial oven cleaners or metal scouring pads,  
may cause permanent damage to the porcelain surface of the  
oven interior.  
NOTES:  
The range should be level to ensure that the entire surface of  
the bottom of the oven cavity is covered by water at the  
beginning of the Clean cycle.  
For best results, use distilled or filtered water. Tap water may  
leave mineral deposits on the oven bottom.  
2. Pour 2 cups (16 oz [500 mL]) of distilled or filtered water onto  
the bottom of the empty oven and close the oven door.  
Before removing the residual water and loosened soils at the  
end of the Clean cycle, insert a cloth or paper towel between  
the lower edge of the oven door and the front frame to keep  
water from spilling onto the front of the range and the floor.  
Soil baked on through several cooking cycles will be more  
difficult to remove with the Clean cycle.  
Nonabrasive scrub sponges or eraser style cleaning pads  
(without cleaners) can be effective for cleaning the oven cavity  
walls, oven door and oven bottom for difficult soils. For best  
results, moisten the pads and sponges before use.  
Run an additional Clean cycle for stubborn soils.  
affresh™ Kitchen Appliance Cleaner and affresh™ Cooktop  
Cleaner may be used to clean the oven bottom, walls and door  
when the oven has finished the cycle and returned to room  
temperature. Refer to the “Accessories” section for information  
on ordering.  
IMPORTANT: Do not use chemicals or other additives with the  
water. Do not open the oven door during the Clean cycle. The  
water on the oven bottom is hot.  
Additional AquaLift™ Technology Cleaning Kits may be  
obtained by ordering Part Number W10423113RP. See the  
“Accessories” section for more information.  
3. Press CLEAN and then START on the oven control panel.  
4. Allow 40 minutes for cleaning and cool down. A beep will  
sound when the Clean cycle is complete.  
For assistance with AquaLift™ Technology, call  
1-877-258-0808, or visit our website at http://whr.pl/aqualift.  
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General Cleaning  
IMPORTANT: Before cleaning, make sure all controls are off and  
Heavy soil, dark streaks, specks and discoloration  
the oven and cooktop are cool. Always follow label instructions on  
cleaning products. For additional information, you can visit the  
Frequently Asked Questions (FAQs) section of our website at  
Clean with Cooktop Cleaner or nonabrasive cleaner and  
cleaning pad.  
Burned-on soil  
Clean with Cooktop Cleaner, Cleaning Pad and Cooktop  
Scraper.  
Soap, water and a soft cloth or sponge are suggested first unless  
otherwise noted.  
Metal marks from aluminum and copper  
EXTERIOR PORCELAIN ENAMEL SURFACES (on some  
Clean with Cooktop Cleaner and Cleaning Pad as soon as  
cooktop has cooled down. The marks will not totally disappear,  
but after many cleanings they will become less noticeable.  
models)  
Food spills containing acids, such as vinegar and tomato, should  
be cleaned as soon as the entire range is cool. These spills may  
affect the finish.  
Tiny scratches and abrasions  
Use Cooktop Cleaner and Cleaning Pad for scratches.  
Scratches and abrasions do not affect cooking performance,  
and after many cleanings they will become less noticeable.  
Cleaning Method:  
Glass cleaner, mild liquid cleaner or nonabrasive scrubbing  
pad:  
Gently clean around the model and serial number plate  
because scrubbing may remove numbers.  
COOKTOP CONTROLS  
To avoid damage to the cooktop controls, do not use steel wool,  
abrasive cleansers or oven cleaner.  
affresh™ Kitchen and Appliance Cleaner Part Number  
W10355010 (not included):  
See the “Accessories” section for more information.  
To avoid damage, do not soak knobs.  
When replacing knobs, make sure knobs are in the OFF position.  
On some models, do not remove seals under knobs.  
Cleaning Method:  
STAINLESS STEEL (on some models)  
NOTE: To avoid damage to stainless steel surfaces, do not use  
soap-filled scouring pads, abrasive cleaners, Cooktop Cleaner,  
steel-wool pads, gritty washcloths or abrasive paper towels.  
Damage may occur to stainless steel surfaces, even with one-time  
or limited use.  
Cleaning Method:  
Rub in direction of grain to avoid damaging.  
Soap and water:  
Pull knobs straight away from control panel to remove.  
CONTROL PANEL AND OVEN DOOR EXTERIOR  
To avoid damage to the control panel, do not use abrasive  
cleaners, steel-wool pads, gritty washcloths or abrasive paper  
towels.  
affresh™ Stainless Steel Cleaner Part Number W10355016:  
See the “Accessories” section for more information.  
Cleaning Method:  
Glass cleaner and soft cloth or sponge:  
Apply glass cleaner to soft cloth or sponge, not directly on  
panel.  
Liquid detergent or all-purpose cleaner:  
Rinse with clean water and dry with soft, lint-free cloth.  
affresh™ Kitchen and Appliance Cleaner Part Number  
W10355010 (not included):  
See the “Accessories” section for more information.  
METALLIC PAINT (on some models)  
Do not use abrasive cleaners, cleaners with bleach, rust removers,  
ammonia or sodium hydroxide (lye) because paint surface may  
stain.  
OVEN RACKS  
Cleaning Method:  
CERAMIC GLASS (on some models)  
Cleaning Method:  
Steel-wool pad  
Use affresh™ Cooktop Cleaner Part Number W10355051 with  
Cooktop Scraper Part Number WA906B to clean and remove  
stains from the cooktop. Use Cooktop Protectant Part Number  
31463A regularly to avoid stain buildup, pitting and scratching,  
while conditioning the cooktop for easier future cleaning. These  
can be ordered as accessories. See the “Accessories” section for  
more information. The Cooktop Scraper uses razor blades. Store  
razor blades out of the reach of children.  
Do not use steel wool, abrasive powder cleansers, chlorine bleach,  
rust remover or ammonia because damage may occur.  
Light to moderate soil  
For racks that have discolored and are harder to slide, a light  
coating of vegetable oil applied to the rack guides will help  
them slide.  
STORAGE DRAWER OR WARMING DRAWER (on some  
models)  
Check that storage drawer or warming drawer is cool and empty  
before cleaning.  
Cleaning Method:  
Mild detergent  
Can be cleaned with damp paper towels or sponge. Light  
stains should be addressed with cleaner and cleaning pad.  
OVEN CAVITY  
Use AquaLift™ Technology regularly to clean oven spills.  
Do not use oven cleaners.  
Food spills should be cleaned when oven cools. At high  
temperatures, foods react with porcelain and staining, etching,  
pitting or faint white spots can result.  
Sugary spills (jellies, candy, syrup)  
Clean with cooktop scraper and cooktop cleaner. Scrape off  
sugary spills while the cooktop is still warm. You may want to  
wear oven mitts while cleaning the cooktop.  
Cleaning Method:  
Clean cycle: See “Clean Cycle” first.  
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Oven Light  
The oven light is a standard 40-watt appliance bulb. Before  
replacing, make sure the oven and cooktop are cool and the  
control knobs are in the off position.  
2. Turn the glass bulb cover in the back of the oven  
counterclockwise to remove.  
3. Turn bulb counterclockwise to remove from socket.  
4. Replace bulb, then bulb cover by turning clockwise.  
5. Plug in range or reconnect power.  
To Replace:  
1. Unplug range or disconnect power.  
TROUBLESHOOTING  
First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions)  
to possibly avoid the cost of a service call.  
Operation  
PROBLEM  
POSSIBLE CAUSES  
SOLUTIONS  
Nothing will operate  
Power supply cord is unplugged.  
Plug into a grounded outlet.  
Household fuse is blown or a  
circuit breaker is tripped.  
Replace the fuse or reset the circuit breaker. If the problem  
continues, call an electrician.  
Range is in Sabbath Mode.  
See “Sabbath Mode” section.  
Cooktop will not operate  
The control knob is set  
incorrectly.  
Push in knob before turning to a setting.  
The range is in Demo Mode.  
Demo Mode will deactivate the Warm Zone element. See  
“Demo Mode” in the “Electronic Oven Controls” section.  
Excessive heat around  
cookware on cooktop  
Cookware that is not the proper  
size  
Use cookware about the same size as the surface cooking  
area, element or surface burner. Cookware should not extend  
more than ½" (1.3 cm) outside the cooking area.  
Cooktop cooking results not  
what expected  
Control knob set to incorrect heat  
level  
See “Cooktop Use” section.  
Range is not level.  
Level the range. See the Installation Instructions.  
See “Electronic Oven Controls” section.  
Oven will not operate  
The electronic oven control was  
set incorrectly.  
Delay Start was set.  
See “Cook Time” section.  
The oven control lockout is set.  
See the control lock keypad feature in the “Feature Guide”  
section.  
The range is in Demo Mode.  
Demo Mode will deactivate all heating elements. See “Demo  
Mode” in the “Electronic Oven Controls” section.  
Convection fan not working  
Oven door is open.  
Close oven door. See “Convection Cooking” section.  
Oven temperature too high or  
too low  
Oven temperature calibration  
needs adjustment  
See “Oven Temperature Control” in the “Electronic Oven  
Controls” section.  
Temperature has been changed  
to Fahrenheit or Celsius.  
See “Fahrenheit and Celsius” in the “Electronic Oven Controls”  
section.  
Oven indicator lights flash  
Display shows messages  
Needs service (oven indicator  
lights are flashing)  
See “Control Display” in the “Electronic Oven Controls”  
section. If the indicator light(s) keeps flashing, call for service.  
See cover for contact information.  
Power failure (display shows  
flashing time)  
Clear the display. On some models, reset the clock, if needed.  
See “Clock” keypad feature in the “Feature Guide” section.  
Error code (display shows letter  
followed by number)  
Press the CANCEL keypad to clear the display. See “Control  
Display” in the “Electronic Oven Controls” section. If it  
reappears, call for service. See cover for contact information.  
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PROBLEM  
POSSIBLE CAUSES  
SOLUTIONS  
Mineral deposits are left on the  
oven bottom after the Clean  
cycle  
Tap water was used in the Clean  
cycle.  
Use distilled or filtered water in the Clean cycle.  
To remove deposits, use a cloth soaked with vinegar. Then use  
a cloth dampened with water to thoroughly remove any vinegar  
residue.  
Range is not level.  
Range is not level.  
Mineral deposits will collect on dry areas of the oven bottom  
during the Clean cycle. Level the range. See the Installation  
Instructions.  
To remove deposits, use a cloth soaked with vinegar. Then use  
a cloth dampened with water to thoroughly remove any vinegar  
residue.  
Oven cooking results not what  
expected  
Level the range. See the Installation Instructions.  
Double-check the recipe in a reliable cookbook.  
The temperature set was  
incorrect.  
Oven temperature is calibrated  
incorrectly.  
See “Oven Temperature Control” in the “Electronic Oven  
Controls” section.  
Oven was not preheated.  
See “Baking and Roasting” section.  
Racks were positioned  
improperly.  
See “Positioning Racks and Bakeware” section.  
Not enough air circulation around  
bakeware  
See “Positioning Racks and Bakeware” section.  
Batter distributed unevenly in pan Check that batter is level in the pan.  
Darker browning of food caused  
by dull or dark bakeware  
Lower oven temperature 25°F (15°C) or move rack to a higher  
position in the oven.  
Lighter browning of food caused  
by shiny or light colored  
bakeware  
Move rack to a lower position in the oven.  
Incorrect length of cooking time  
was used.  
Adjust cooking time.  
Oven door was not closed.  
Be sure that the bakeware does not keep the door from closing.  
Oven door was opened during  
cooking.  
Oven peeking releases oven heat and can result in longer  
cooking times.  
Rack is too close to bake burner,  
making baked items too brown  
on bottom.  
Move rack to higher position in the oven.  
Pie crusts browning too quickly  
Use aluminum foil to cover the edge of the crust and/or reduce  
baking temperature.  
Temperature scale was changed  
from Fahrenheit to Celsius.  
Foods are overdone or burnt even at low temperatures. See  
“Fahrenheit and Celsius” in the “Electronic Oven Controls”  
section.  
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ACCESSORIES  
Cooktop Care Kit  
affresh™ Stainless Steel Cleaner  
Gas Grate and Drip Pan Cleaner  
(ceramic glass models)  
(stainless steel models)  
Order Part Number 31617A  
(includes cleaner, protectant, scraper, and  
applicator pads)  
Order Part Number 31605  
Order Part Number W10355016  
Gourmet Griddle  
Order Part Number 4396096RB  
affresh™ Kitchen and Appliance  
Cleaner  
Order Part Number W10355010  
Cooktop Protectant  
Standard Flat Oven Rack  
Order Part Number W10179196  
(ceramic glass models)  
Order Part Number 31463A  
AquaLift™ Technology Oven Cleaning  
Kit  
Order Part Number W10423113RP  
Split Oven Rack  
Order Part Number W10205524  
affreshStainless Steel Cleaning  
Wipes  
(stainless steel models)  
Cooktop Scraper  
(ceramic glass models)  
Order Part Number WA906B  
Max Capacity Oven Rack  
Order Part Number W10355049  
Order Part Number W10289145  
affresh™ Cooktop Cleaner  
Porcelain Broiler Pan and Grid  
Order Part Number 4396923  
(ceramic glass models)  
Granite Cleaner and Polish  
Order Part Number W10275756  
Order Part Number W10355051  
Premium Broil Pan and Roasting Rack  
Order Part Number W10123240  
18  
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WHIRLPOOL CORPORATION MAJOR APPLIANCE WARRANTY  
LIMITED WARRANTY  
For one year from the date of purchase, when this major appliance is operated and maintained according to instructions attached to or  
furnished with the product, Whirlpool Corporation or Whirlpool Canada LP (hereafter “Whirlpool”) will pay for Factory Specified Parts and  
repair labor to correct defects in materials or workmanship. Service must be provided by a Whirlpool designated service company. This  
limited warranty is valid only in the United States or Canada and applies only when the major appliance is used in the country in which it  
was purchased. Outside the 50 United States and Canada, this limited warranty does not apply. Proof of original purchase date is required  
to obtain service under this limited warranty.  
ITEMS EXCLUDED FROM WARRANTY  
This limited warranty does not cover:  
1. Service calls to correct the installation of your major appliance, to instruct you on how to use your major appliance, to replace or repair  
house fuses, or to correct house wiring or plumbing.  
2. Service calls to repair or replace appliance light bulbs, air filters or water filters. Consumable parts are excluded from warranty  
coverage.  
3. Repairs when your major appliance is used for other than normal, single-family household use or when it is used in a manner that is  
contrary to published user or operator instructions and/or installation instructions.  
4. Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, installation not in accordance  
with electrical or plumbing codes, or use of consumables or cleaning products not approved by Whirlpool.  
5. Cosmetic damage, including scratches, dents, chips or other damage to the finish of your major appliance, unless such damage  
results from defects in materials or workmanship and is reported to Whirlpool within 30 days from the date of purchase.  
6. Any food loss due to refrigerator or freezer product failures.  
7. Costs associated with the removal from your home of your major appliance for repairs. This major appliance is designed to be  
repaired in the home and only in-home service is covered by this warranty.  
8. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.  
9. Expenses for travel and transportation for product service if your major appliance is located in a remote area where service by an  
authorized Whirlpool servicer is not available.  
10. The removal and reinstallation of your major appliance if it is installed in an inaccessible location or is not installed in accordance with  
published installation instructions.  
11. Major appliances with original model/serial numbers that have been removed, altered or cannot be easily determined. This warranty is  
void if the factory applied serial number has been altered or removed from your major appliance.  
The cost of repair or replacement under these excluded circumstances shall be borne by the customer.  
DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES  
CUSTOMER'S SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED  
HEREIN. IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE,  
ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. WHIRLPOOL SHALL NOT BE LIABLE FOR INCIDENTAL  
OR CONSEQUENTIAL DAMAGES. SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL  
OR CONSEQUENTIAL DAMAGES, OR LIMITATIONS ON THE DURATION OF IMPLIED WARRANTIES OF MERCHANTABILITY OR  
FITNESS, SO THESE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL  
RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR PROVINCE TO PROVINCE.  
If outside the 50 United States and Canada, contact your authorized Whirlpool dealer to determine if another warranty applies.  
9/07  
For additional product information, in the U.S.A., visit www.whirlpool.com.  
If you do not have access to the Internet and you need assistance using your product or you would like to schedule service, you may  
contact Whirlpool at the number below.  
Have your complete model number ready. You can find your model number and serial number on the label, located on the oven frame  
behind the top right side of the oven door.  
For assistance or service in the U.S.A., call 1-800-253-1301.  
If you need further assistance, you can write to Whirlpool with any questions or concerns at the address below:  
Whirlpool Brand Home Appliances  
Customer eXperience Center  
553 Benson Road  
Benton Harbor, MI 49022-2692  
Please include a daytime phone number in your correspondence.  
Please keep this User Instructions and model number information for future reference.  
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W10392932A  
SP PN W10395083A  
© 2011 Whirlpool Corporation.  
All rights reserved.  
10/11  
Printed in U.S.A.  
® Registered Trademark/TM Trademark of Whirlpool, U.S.A.  
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