Well Traveled Living Patio Heater 02117 User Manual

Owner’s Manual  
Models: 02117/60694/02678  
READ & SAVE these instructions  
Carefully read and review before attempting to  
assemble, install, operate, or maintain this product.  
Observe all safety instructions and information.  
FAILURE TO FOLLOW WARNINGS AND  
OPERATIONAL INSTRUCTIONS  
CONTAINED IN THIS MANUAL CAN  
RESULT IN SEVERE PROPERTY DAMAGE  
AND OR PERSONAL INJURY.  
***For Residential Use Only***  
***Important Notice***  
Do not return to place of purchase!!  
Please contact our Toll Free Hotline at  
1-866-985-7877 for customer  
service and warranty issues.  
SAVE THESE INSTRUCTIONS  
Distributed by:  
Well Traveled Living  
Amelia Island, FL 32034  
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This appliance MUST be grounded.  
* When using outdoors, we recommend using a certified GFI (Ground Fault Interrupt)  
outlet to protect against electrical shock.  
* All installations must be in accordance with I.E.E. safety regulations or the equivalent.  
* Avoid the use of an extension cord with this appliance.  
* Do not place any objects such as furniture, papers, clothing or curtains closer than 3 feet  
to the front and sides of the heater.  
CAUTION!  
PARTS LIST  
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1- IR Head unit w/Protective Shield with:  
* Pre-installed Tilt Switch (safety cut off)  
* On/Off Switch (PULL for ON, PUSH for OFF)  
* Angle Adjustment Bar  
* 1500 Watt quartz halogen bulb  
* Swivel Bracket  
* 12 foot, 16/3 grounded electrical cord  
2 – Mounting Bracket – attaches head unit to telescopic pole  
3 – Curved Upper Arm  
4 – Inner support tube section for telescopic body  
5 – Telescopic Body – adjustable  
6 – Base connection pole section  
7 – Support Collar w/Flange for Telescopic Body  
8 – Base Assembly w/wheels  
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9 – Protective vinyl cover for head unit  
10 – Hardware packet—19 threaded bolts;  
2 small threaded screws w/flat  
washers;  
1 – ¾” nut w/flat washer and lock  
washer .  
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Important Instructions  
1. Read all instructions before using this heater.  
11. Do not insert or allow foreign objects to enter  
any ventilation or exhaust opening; doing so may  
cause an electrical shock or fire, or may damage the  
heater.  
2. This heater is hot when in use. To avoid burns,  
do not let bare skin touch hot surfaces. Keep  
combustible materials, such as furniture,  
pillows, bedding, papers cloths, and curtains at  
least 3 feet (0.9m) from the front, sides and  
rear of the heater.  
12. To prevent a possible fire, do not block air  
intakes or exhaust in any manner. Do not use on  
soft surfaces, like a bed, where openings may  
become blocked.  
3. DO NOT leave heater unattended. Extreme  
caution is necessary when any heater is used  
by, or near, children or disabled persons, and  
whenever the heater is left operating and  
unattended.  
13. A heater has hot and sparking parts inside. Do  
not use it in areas where gasoline, paint, or  
flammable liquids are used or stored.  
14. Use this heater only as described in this manual.  
Any other use not recommended by the  
manufacturer may cause fire, electrical shock,  
or injury to persons.  
4. Always unplug heater when not in use.  
5. Do not operate any heater with a damaged cord  
or plug, if the heater malfunctions, or has been  
dropped or damaged in any manner. Return  
heater to authorized service facility for repair.  
15. Avoid the use of an extension cord because the  
extension cord may overheat and cause a risk  
of fire. However, if you must use an extension  
cord, use either a 12 gauge or 14 gauge wire  
which is rated not less than 1900 watts. The  
recommended length for a 14 gauge is 0-50  
feet but if you must use a longer cord, use a 12  
gauge NO LONGER than 100 feet.  
6. Can be used indoors or outdoors. Operate 3  
feet (0.9m) from people or objects.  
7. Never operate heater near water or where it  
can be knocked over.  
8. Do not run cord under carpeting. Do not cover  
cord with throw rugs, runners, or similar  
coverings. Arrange cord away from traffic area  
and where it will not be tripped over.  
16. This unit comes equipped with a Safety Tilt  
Switch mechanism. Power will shut off  
automatically should the unit be accidentally  
knocked over or tilted past 15 degrees. To  
reset, unplug the unit from wall outlet,  
reposition on a flat, level surface and plug in  
again.  
9. To disconnect heater, switch to OFF position  
(push in switch located on head unit) and then  
remove plug from electrical outlet.  
17. SAVE THESE INSTRUCTIONS for future  
10. Connect to properly grounded outlets only.  
reference.  
4
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Assembling Your Heater  
Before beginning assembly, be sure to read and familiarize yourself with the overall assembly process and  
instructions in this manual. It may be helpful to have someone assist you with the assembly. You will need the  
following tools (NOT INCLUDED):  
** #2 or #3 Philips Screwdriver (or standard slotted screwdriver)  
** Adjustable Wrench.  
Make sure you complete assembly on a clean, level, preferably carpeted location. A flat piece of cardboard will also  
work for assembly. Unpack and identify all components listed on page 3 of this manual and lay them out on the  
carpeted floor or piece of cardboard and then follow the steps below:  
STEP 1  
Loosen and remove the top 2 screws on each side of the head unit (Part 1) and attach the angle adjustment handle  
(included with Part 1) as shown in Figure 1.  
FIGURE 1  
Tighten the screws as shown in Figure 2.  
FIGURE 2  
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STEP 2  
Using mounting bracket (Part 2), thread entire electrical cord through the mounting bracket as shown in Figure 3.  
FIGURE 3  
STEP 3  
Using 4 threaded bolts, attach mounting bracket (Part 2) to head unit (Part 1) as shown in Figure 4.  
FIGURE 4  
STEP 4  
Align tilt switch (black box on head unit, Part 1) to threaded holes on mounting bracket (Part 2) and insert small  
screws with flat washers as shown in Figure 5.  
FIGURE 5  
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STEP 5  
Thread electrical cord through curved upper arm (Part 3) and attach with 4 threaded bolts as shown in Figure 6.  
FIGURE 6  
STEP 6  
Insert inner support tube (Part 4) inside telescopic body (Part 5) as shown in Figure 7. Tighten clamp collar as shown  
in Figure 8.  
FIGURE 7  
FIGURE 8  
STEP 7  
Thread electrical cord through inner support tube and telescopic body as shown in Figure 9 and affix curved upper  
arm and inner support tube with one threaded bolt as shown in Figure 10.  
FIGURE 9  
FIGURE 10  
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STEP 8  
Thread electrical cord through base connection pole section (Part 6) and insert 4 threaded bolts as shown in Figure11,  
12 and 13.  
FIGURE 11  
FIGURE 12  
FIGURE 13  
STEP 9  
Mount support collar flange (Part 7) to base assembly with wheels (Part 8) as shown in Figure 14, and secure with  
flat washer, lock washer, and ¾” bolt as shown in Figure 15.  
FIGURE 14  
FIGURE 15  
STEP 10  
Carefully lift pole and head unit assembly and insert lower end of pole into support collar flange (Part 7) as shown in  
Figure 16. Secure with 6 threaded bolts.  
FIGURE 16  
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CAUTION!  
OPERATING INSTRUCTIONS  
This appliance MUST be grounded.  
* When using outdoors, we recommend using a certified GFI (Ground Fault Interrupt) outlet to protect  
against electrical shock.  
* ALL installations must be in accordance with I.E.E. safety regulations or equivalent.  
* Avoid the use of an extension cord with this appliance. If one is used, it must meet the requirements  
as outlined in #15, “Important Instructions” on page 4 of this manual.  
* Do not place any objects such as furniture, papers, clothing, or curtains closer than 3 feet to the front,  
top or sides of this heater.  
* ALWAYS unplug the heater when it is not in use.  
For optimal performance and safety concerns, we HIGHLY recommend that the Infrared Heating  
System be operated at a minimum of 98” in height or the maximum extended length of the telescopic  
body sections. You should only lower the height of the unit for storage purposes when it has  
completely cooled and is not in operation.  
To adjust the IR telescopic body:  
Pull up on the release levers of the tightening clamps and adjust tension using  
the tension knobs. Raise and lower the telescopic sections and/or swivel  
to desired position and then push in clamp levers to secure. DO NOT  
over tighten tension knobs. There should only be a moderate amount  
of tension to maintain the telescopic position of your heater.  
Step 1  
Before turning on your Infrared Heating System, check to make sure the “On/Off” switch located on  
the tilt switch (black box) of the head unit is pulled OUT or in the ON position (note: to turn the heater  
“Off”, push in the switch). Next, extend all 3 telescopic sections to their maximum extended length.  
Release clamp levers and pull up on each of the sectional steel tubes until each tube stops. Then push  
in clamp levers to secure sections in place. Adjust the tension knobs as needed to maintain height  
position.  
Step 2  
The Infrared Heating System comes equipped with a heavy duty, 16/3 gauge wire  
and grounded plug. This appliance must be used with an outlet that has been installed  
and grounded in accordance with local codes and ordinances. Make sure the heater is  
connected to an outlet having the same configuration as shown in the figure shown to  
the right. DO NOT use an adapter with this product. Check with a licensed electrician if  
the grounding instructions are not understood completely or if the wall outlet does not  
match the plug.  
Step 3  
Your Mojave Sun, Infrared Heating System is ready to enjoy. Plug the appliance in and enjoy the  
warmth!  
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Specifications  
Model:  
Voltage:  
02117/60694/02678  
120 volts  
Amps:  
12.5 amps  
Wattage:  
1500 watts  
Lamp Type:  
Quartz Halogen  
8 ft., 2 in. (98 in.)  
53 lbs.  
Minimum Operational Height:  
Assembled Weight:  
Head Unit Dimensions:  
4.5” x 7” x 22”  
Heater Assembled Dimensions: 22” diameter base, 98” height  
Storage  
* Always UNPLUG the unit when not in use.  
* Once the head unit has completely cooled, store the heater with the protective vinyl cover on the  
head unit.  
* When heater is not in use for an extended period of time, store in a covered location that is dry and  
out of the weather. Make sure the heater is stored in a location that is out of the way of people and pets  
that may accidentally knock the heater over or damage the appliance. Before storing the heater, make  
sure the electrical cord is coiled and out of the way.  
* When storing, ALWAYS lower the telescopic pole to its lowest level. This will make it easier to  
store and reduce the risk of any accidental tipping over of the heater.  
Maintenance  
Your Infrared Heating System is virtually maintenance free! A minute to wipe down exposed surfaces  
is all it takes to maintain your heater.  
* Head unit and shield: Use a non-abrasive cleaner and a soft cloth to wipe off debris and dirt from the  
exposed surfaces. NEVER spray liquids or cleaners into the housing area where the halogen lamp  
is located. Do not try to disassemble of clean the inner cavity where the halogen lamp is located. For  
any maintenance on the head unit, please call the toll free customer service hotline.  
* Telescopic pole and curved arm components: These can easily be wiped clean using a non-abrasive  
cleaner and a soft cloth.  
* Base with wheel assembly: Use non-abrasive cleaner and a soft cloth. Any scratches, chips or rust  
spots can be touched up using an exterior matte finish black paint.  
10  
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Halogen Lamp Replacement  
Contact the toll free customer hotline to order approved replacement lamps and parts. Use ONLY  
approved original equipment and replacement halogen lamps to ensure safe, proper and maximum  
output operation of your heater. NOTE: Do NOT touch the new halogen lamp with your bare fingers.  
Oils from your hand could reduce the life of the lamp by causing a heat spot. We recommend using  
clean cotton or plastic gloves to handle the lamp. A clean paper towel will also work.  
MAKE SURE THE HEATER IS TURNED OFF AND DISCONNECTED FROM THE  
ELECTRICAL OUTLET BEFORE YOU BEGIN!!!!  
TO REPLACE THE HALOGEN LAMP:  
1. Be sure the heater is unplugged from the wall outlet. Remove the head unit assembly from the  
telescopic pole.  
2. Remove 8 screws from each end of the head unit and pull off end plates (#2). Note the placement of  
the 2 small sheet metal screws on each end plate. Also note end plate side with beveled holes faces  
outward when re-assembled.  
3. Pull out and remove the left and right front air vent panels and protective wire grill (#3). Note the  
position of end clips on vent panel. They must be aligned as close to the end connectors of lamp tube  
as possible when re-assembled. Pull or push into place as needed. DO NOT allow metal parts to  
touch the actual lamp tube when re-assembled.  
4. Gently pull out entire old lamp assembly from the clips at the terminal connection ends (#4 & 5).  
Slide and lift the connection ends out from the friction clips by gently pushing apart the clips. Unscrew  
wire leads from terminal. Remove entire old lamp assembly.  
5. Using gloves, gently re-insert connection ends of the NEW lamp assembly into the friction clips  
(#4). Pull apart the clips slightly and gently push the connectors into place. Do not allow the metal  
clips to touch the lamp tube. The clips should be about at the center point of the end connectors.  
6. Re-install the safety grill (fits along grooves in housing body), then re-insert the vent panels by  
gently pushing the end clips into housing body. Align clip ends close to the lamp end connectors and  
push into place. Re-attach end plates making sure the side with beveled holes faces out.  
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Troubleshooting  
Problem  
Solution  
Unit fails to turn on.  
Check electrical plug connection at wall outlet for a complete, snug fit.  
Check to make sure the “On/Off” switch located on tilt switch is pulled  
OUT or in the “On” position.  
Check GFI and reset circuit breaker if needed.  
If unit is plugged into a wall outlet wired to an On/Off switch, make sure  
switch is in On Position.  
Reset safety tilt switch. Unplug unit from wall outlet and re-position on  
flat, level surface. Plug heater back into outlet.  
Damaged halogen bulb. Call customer service hotline.  
Tighten black tension knobs on clamp collars.  
Telescopic pole slips down.  
Telescopic pole is unsteady.  
Telescopic pole will not adjust.  
Head unit is loose or unsteady.  
Head unit is hard to adjust.  
Tighten screws on support collar at base.  
Electrical cord may be kinked. Gently pull end of cord until taut.  
Tighten screws on curved upper arm mounting bracket.  
Loosen connecting bolts/nuts at adjustment bracket.  
Unplug IMMEDIATELY and call customer service hotline.  
Smoke appears from head unit.  
Weak output from halogen lamp.  
Life span of lamp has been reached or damaged lamp. Call customer  
service hotline for assistance.  
NOTE: This product comes with a limited one year warranty.  
After the warranty period, you may purchase replacement bulbs  
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Distributed By:  
Well Traveled Living  
716 S 8th Street  
Amelia Island, FL 32034  
Toll Free: 866WTLSUPP  
1 YEAR LIMITED WARRANTY – Customers in the Continental US  
All components are warranted for a period of 1 year after date of purchase by the original owner against defects in  
materials and workmanship under normal use. This warranty does NOT cover normal wear and weathering, assembly  
and/or maintenance OR use in a commercial application. At Well Traveled Living’s sole discretion, products under  
warranty will be repaired and/or replaced at no charge to the customer. Any returns sent back to Well Traveled Living  
must be sent via prepaid freight and in the original retail packaging.  
For warranty service contact Well Traveled Living at the address, phone numbers or internet site and email listed in this  
owner’s manual. Be sure to have your sales receipt, date of purchase and catalogue/model numbers available when  
calling. All warranty service will be coordinated by the Well Traveled Living’s, Amelia Island, Florida service center.  
This warranty is extended only to the original purchaser. Proof of purchase will be required before warranty service is  
rendered. The sales receipt is the only valid proof of purchase. This warranty only covers failures due to defects in  
materials or workmanship which occur during normal use. Failures and/or damage which result from accident, negligence,  
misuse, abuse, neglect, mishandling, alteration or modification, failure to maintain, improper assembly or maintenance,  
service by unauthorized agency or use of unauthorized components or damage that is attributable to acts of God are NOT  
covered.  
***THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED ABOVE***  
***PURCHASER ASSUMES ALL RISKS IN THE ASSEMBLY AND OPERATION OF THIS UNIT***  
***FAILURE TO FOLLOW WARNINGS AND OPERATIONAL INSTRUCTIONS CONTAINED IN THIS MANUAL CAN  
RESULT IN SEVERE PROPERTY DAMAGE AND/OR PERSONAL INJURY***  
IN NO EVENT WILL WELL TRAVELED LIVING, OR ITS DIRECTORS, OFFICERS OR AGENTS BE LIABLE TO THE  
PURCHASER OR ANY THIRD PARTY, WHETHER IN CONTRACT, IN TORT, OR ON ANY OTHER BASIS, FOR ANY  
INDIRECT, SPECIAL, PUNITIVE, EXEMPLARY, CONSEQUENTIAL, OR INCIDENTAL LOSS, COST, OR DAMAGE  
ARISING OUT OF OR IN CONNECTION WITH THE SALE, MAINTENANCE, USE, OR INABILITY TO USE THE  
PRODUCT, EVEN IF WELL TRAVELED LIVING OR ITS DIRECTORS, OFFICERS OR AGENTS HAVE BEEN  
ADVISED OF THE POSSIBILITY OF SUCH LOSSES, COSTS OR DAMAGES, OR IF SUCH LOSSES, COSTS, OR  
DAMAGES ARE FORESEEABLE. IN NO EVENT WILL WELL TRAVELED LIVING, OR ITS OFFICERS, DIRECTORS,  
OR AGENTS BE LIABLE FOR ANY DIRECT LOSSES, COSTS OR DAMAGES THAT EXCEED THE PURCHASE  
PRICE OF THE PRODUCT.  
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL  
DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO THE PURCHASER.  
This limited warranty gives you specific legal rights and you may also have other rights which vary from jurisdiction to  
jurisdiction. The provisions of the United Nations Convention on Contracts for the Sales of Goods shall not apply to this  
limited warranty or the sale of products covered by this limited warranty.  
***IMPORTANT NOTICE***  
Do NOT return to place of purchase‐  
For customer service and warranty issues  
contact our Customer Service Center at:  
(866)9857877 OR  
Customer Service Hours: Mon. – Fri. 9:00 a.m. – 6:00 p.m. (EST)  
Fire Sense®, Mojave Sun ™, and Well Traveled Living® are registered trademarks of Well Traveled Imports, Inc®. All assembly instruction presentations are the  
property of Well Traveled Imports, Inc.® and are protected by U.S. copyrights and trademarks. All rights reserved.  
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