Vivotek Digital Camera PT3112 3122 User Manual

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Table of Contents  
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Package Contents  
PT3112 or PT3122  
Camera stand  
Software CD  
Power adapter  
Quick installation guide  
A/V Cable  
Warranty card  
Remote Controller  
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Installation  
Hardware installation  
All necessary accessories can be found in the product  
package except for the Ethernet cable that depends on the  
user’s environment. The Ethernet cable should meet UTP  
category 5 that cannot exceed 100 meters.  
Connect the jack of the power adapter to Network  
Camera prior to plugging the utility end into the utility  
power socket. It will reduce accidental electric surge  
shock.  
As soon as the power adapter is plugged into the utility socket, the front LED will switch  
between green and red for several times. After passing the self-test, the LED will shut  
off and Network Camera will standby for software installation. Otherwise refer to  
Appendix A for troubleshooting.  
Network Camera provides a general I/O terminal block with one digital input and one  
relay switch for device control. Pin 1 and pin 2 can be connected to an external sensor and  
the state of voltage will be monitored from the initial state 'LOW'. The relay switch of  
pin 3 and pin 4 can be used to turn on or off the external device.  
Consult with the dealer of the peripherals for correct installation.1  
1
2
3
DI+  
INPUT (Max. 50mA, 12VDC)  
DI-  
INPUT (Initial state of DI is low)  
SW_COMMON  
OUTPUT (open from SW_OPEN at initial state)  
(close with SW_OPEN when set DO to ON)  
OUTPUT (Max. 1A, 24VDC or 0.5A, 125VAC)  
4
SW_NOPEN  
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Software installation  
In the following content, "user" refers to those who can access Network Camera and  
"administrator" refers to the supervisor who can configure Network Camera and grant  
users access.  
When completing the hardware installation, administrators needs to put the product  
software CD into the CDROM drive of a PC running with MS Windows. An auto-run  
program will popup (If the program is not auto-run, please click on the autorun.exe at  
the root directory of the software CD to invoke the program).  
Click on the IP installer to invoke Vivotek’s installation program.  
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When the IP installer starts up, a searching box will popup, that is the program is  
searching Vivotek’s product on the same LAN:  
After searching the LAN, the main window of IP installer will pop up.  
The IP address shown in  
"Current IP Address" field  
depends on the local  
network. It may get  
from the DHCP server. If  
there is no DHCP server,  
the camera will try to find  
a free IP address for itself  
(this would take longer  
time, from 15 second to 3  
minute, depends on your  
LAN status). After the IP  
address is assigned to the  
camera, The “Activity”  
status LED will blink.  
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Vivotek’s new uPnP  
function of the camera will  
always assign an IP  
address for the itself.  
Therefore, the  
administrator can click  
the “Link to selected  
device” to invoke I.E. to  
connect the camera.  
If the camera is not in the  
list of IP installer, click  
“Search” button to search  
camera on the LAN.  
For the series number  
field, please check the  
label attached on the  
bottom of the camera.  
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First access to Network Camera  
Check network settings even if connected already  
Although Network Camera already can be connected after software installation from  
Local Area Network, administrators should complete the network settings in the  
configuration page including the correct subnet mask and IP address of gateway and  
DNS. Ask for the network administrator or Internet service provider for the detail  
information. By default Network Camera will need administrator's installation every  
time it reboots. If the network settings are sure to work all the time, disable the install  
option. Refer to “Network settings” in system configuration page for details. Once any  
setting is entered incorrectly and thus hangs Network Camera, restore the factory  
settings according to the steps in troubleshooting.  
Add password to protect from offense from strangers  
Since the administrator’s password is blank by default, Network Camera will not ask for  
any password. However the administrator should change the password as soon as  
possible to protect from network intruders. Once the administrator’s password is saved,  
Network Camera always needs user name and password before access. The  
administrator can setup at most twenty user accounts. Each user is able to access  
Network Camera except for system configuration. Some critical functions are limited  
only for administrators such as system configuration, user administration and software  
upgrade. The user name of the administrator is assigned to “root” permanently. Once  
the password is changed, the browser will display an authentication window to ask for  
the new password. There is no way to discover administrator’s password. If the  
password is forgotten, only restoring factory defaults can help.  
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How to Use  
Authentication  
After opening the Web browser and typing in the URL of Network Camera, a dialogue  
window may pop up to request a username and password except that the administrator  
does not save any password. Upon successful authentication, the main page will  
display like the figure below.  
In the figure, the foreground is the login window and the background shows the  
message when authentication fails. The user may check the option to save the  
password for future convenience.  
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Installing plug-in  
If it is initial access to Network Camera in Windows, the web browser may prompt for  
permission to install a new plug-in that is provided by Network Camera. Prompt or not  
and the prompt message depend on the Internet security settings of user’s PC or  
notebook. The highest security level may prohibit any installation and execution  
attempt even the plug-in is safe. This plug-in has been registered for certificate and is  
used to display the motioned pictures in the browser. Users may click on  
to  
proceed. If the web browser does not allow the user to install, check the Internet  
security option to lower security levels or contact network supervisors.  
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Primary user’s capability  
Main screen with camera view  
There are three parts in the layout of the main page:  
A. Configuration functions: The camera can be configured through these user  
interfaces.  
B. Video of the camera: the camera video window.  
C. Pan/Tilt control buttons: the buttons provide a command interface to control the  
camera.  
Click on the configuration link to the right of the image window to enter the  
configuration page.  
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“Digital Output” Click on the “On” or “Off” button can turn the Digital output to on or  
off status.  
“Client Settings” Click on the button would link to client setting pages, please check  
the following session for more details.  
“Configuration” Only administrator can access camera configurations.  
Direction buttons The buttons contain: Left, Right, Up, Down and Home function. The  
home button would command camera to the center of the camera.  
“Go to” Once the administrator set the preset positions, users can move the camera to  
the positions through this control.  
“Pan speed” This button can set the moving range of “Left” and “Right” commands.  
“Tilt speed” This button can set the moving range of “Up” and “Down” commands.  
“Auto Pan” This button would command the camera to pan from the current position  
to the most left or most right, than to the opposite position. After reaching both vertical  
end position, the camera would stop at the same position as the one before pan.  
“Stop” The button stops the “Auto Pan” command or “Auto Patrol” command.  
“Auto Patrol” This button would command the camera to patrol between the preset  
positions in the patrol list that can be set on the “Camera control page”. After one  
patrol cycle, the camera would stop at the same position as the one before the patrol.  
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Client Settings  
If it is the first access to “Connection type” page in Windows, the web browser will ask  
to install a new plug-in that is provided by Network Camera. This plug-in has been  
registered for certificate and is used to change the parameters at the client side. Users  
may click on  
to install the plug-in. If the web browser does not allow the user  
to install, check the Internet security to lower the security level or contact network  
supervisors.  
There are two settings for the client side. One is “Media Option” for users to  
determine if the audio should be muted. The other is “Protocol Option” to choose the  
connection protocol between client and server. There are three protocols to optimize  
your usage - UDP, TCP and HTTP. With UDP protocol, audio and video streams can be  
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more real-time. But some packets may be lost due to network burst traffic and images  
will be obscure. If TCP protocol is selected, packet loss would not occur and video  
display will more accurate. But the real-time effect is worse than UDP protocol. If the  
network is protected by a firewall and it opens HTTP port (80) only, HTTP protocol must  
be selected. In this mode, audio will not be sent and you can see the video only. If you  
have no special needs and no idea to choose one among them, simply choose UDP.  
Generally the client will automatically try these protocols by the following order, UDP   
TCP HTTP. After the client connects to the Network Camera successfully, Protocol  
Option” will show the working protocol. The chosen protocol will be recorded in the  
user's PC and used for next connection. If the network environment is changed or users  
want to let web browser detect again, select UDP manually to save and then return  
HOME to connect again.  
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<Network Camera> is the domain name or original IP address of Network Camera.  
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Administrator’s capability  
Tune the best performance  
The best performance means the image refresh rate should be the fastest as possible  
and the video quality should be the best as possible at the lowest network bandwidth  
as possible. Three factors, “Maximum frame rate”, “Fix bit rate”, and “Fix  
quality” in the Video configuration page, are correlative to the performance.  
My priority is real-time motioned images  
To achieve the real-time visual effect, the network bandwidth should be large enough  
to transmit 20 image frames or more. If you are in the broadband network over 1 Mbps,  
you can fix the bit rate to 1000Kbps or 1200Kbps, or fix the quality to achieve the  
maximum frames. The maximum frame rate is 25 in 50Hz system and 30 in 60Hz  
system. If your network bandwidth is more than 384Kbps, you can fix the bit rate  
according to your bandwidth and set the maximum frame rate to 25 or 30. If the  
images vary dramatically in your environment, you may slow down the maximum  
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frame rate to 20 to decrease the transmitted data for better video quality since human  
could not easily tell the difference between 20 and 25 or 30 frames per second. If your  
network bandwidth is below 384 Kbps, you should fix the bit rate according to your  
bandwidth and try out the best performance by tuning the maximum frame rate. The  
larger frame rate in slow network will blur the images. You may also try to choose  
“Half” in size option for better images or “Halfx2” for larger image size. Note that even  
you have well tuned the parameters, the performance may still vary from person to  
person when multiple users view at the same time. Because the network has burst  
constraint and everyone’s environment is not the same, any poor connection will drop  
the normal performance.  
My priority is clear identification for each image  
To have the best video quality, you should fix the quality to detailed or excellent and  
tune the maximum frame rate to suit for your network bandwidth. If you get some  
broken pictures in slow network, you can choose TCP protocol in “Connection type” for  
more accurate transmission but the received images may have certain time delay. Note  
that any slow connection in multiple users will drop the proper performance.  
I want to compromise between real-time and clear images  
If you have a broadband network, choose fix quality to normal or better rather than fix  
bandwidth. Otherwise fix the bandwidth according to your actual network speed and  
set the frame rate to 30. If the images look bad, select the lower frame rate above 15.  
If the images are not improved, select the lower bandwidth.  
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Open accounts for users  
1
2
3
4
Build a multimedia web attraction site  
Show off to my friends – mid-scale service  
Network Camera can allow ten visitors on-line simultaneously. Just follow the  
installation, focus Network Camera on any view you would like friends to share and tell  
them the address to type in the web browser. Of course you have to maintain your  
friend list in the security configuration page to filter unexpected strangers. No need to  
have the geeks’ skill and equipments, no need to find suitable software.  
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Show my products or scenic spot for e-business – large-scale service  
If the visitors may exceed the account limit, Network Camera can supply extra viewers  
the homepage of snapshot mode that will have the JPEG still image refreshed  
periodically and automatically. It needs script function supported by the web browser.  
1. Click on “Configuration” on homepage,  
2. Click on “Security” at the left column,  
3. Go to the page bottom and check “Allow more viewers with snapshot mode,  
4. Set the snapshot interval to refresh the still image automatically. The longer the  
snapshot interval is, the better the snapshot mode works for more viewers.  
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If you want to expand the viewers tremendously, host a powerful web site that can  
handles large network traffic and attract eyeballs with the picture refreshed often by  
Network Camera.  
If the web space has FTP service,  
Setup Network Camera as an FTP client to upload the pictures. The advantage is the  
access of Network Camera is independent of the viewers to ensure the quality.  
1. Click on “Configuration” on homepage,  
2. Click on “Network” at the left column,  
3. Fill the FTP related settings including server, user name and password, as well as the  
upload path if specified by the web space,  
4. Click on save and wait for system restart,  
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5. Click on “Application” at the left column,  
6. Select the weekday and daily schedule you want to upload the pictures,  
7. Select “Sequential operation” and set the interval,  
8. Select FTP without date time suffix as the upload method and click on save,  
9. The image file uploaded to the web space is named “video.jpg. Check if the file is  
successfully uploaded to the correct folder,  
10. Prepare a homepage with the embedded image reference to the image file  
uploaded via FTP in advance.  
If the web space has no FTP service,  
An auto-refresh homepage can be used to periodically poll the newest image from  
Network Camera. It is mostly useful in the free web space provider as their FTP service  
may be limited to use.  
1. Prepare an auto-refresh homepage like the following example. The URL of image is  
according to your Network Camera. Also define the refresh interval according to your  
network bandwidth for best effect. Too frequent refresh rate for a great deal of visitors  
may overload Network Camera and retard the response.  
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Build a security application  
Administrators can combine  
options on the application  
page to perform many useful  
security applications. There  
are two trigger sources  
coming from attached devices  
and/or motion detection.  
There are also two kinds of  
actions responding to events  
including uploading snapshots  
over internet and driving  
attached devices. To upload  
the snapshots, users can  
choose wither email or FTP according to user’s needs. Both e-mail and FTP use the  
network settings on the network page. Refer to the definition section for detail  
configuration.  
1. Click on “Configuration” on  
homepage,  
2. Click on “Application” at the  
left column,  
3. Check the weekdays as you  
need and give the period of  
"Snapshots begin" time and  
"Snapshots end" time to  
monitor the trigger conditions  
every day,  
4. Check the “Event  
operation. The trigger  
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condition can be set to detected motion or status of the attached device,  
5. Set the delay before detecting next event to avoid continuous false alarms  
following the original event,  
6. Set the delay to take snapshots after event to capture the direction of the moving  
objects,  
Send snapshots when motion is detected  
If no external sensor is available, administrators can utilize the built-in motion  
detection to monitor any abnormal movement and then send emails with snapshots  
included for security check.  
7. Click on “Motion detection” at the left column,  
8. Check “Enable motion detection,  
9. Click on new to have a new window to monitor video,  
10. Type in a name to identify,  
11. Use mouse to drag the window corner to resize or the title bar to move,  
12. Tune the “Sensitivity” and “Percentage” according to the local environment. The  
higher sensitivity, the easier motion is detected. The higher percentage, the more  
difficult to detect small moving objects,  
13. Click on save will enable the activity display. Green means the motion in the  
window is under the watermark set by administrators and red means it is over the  
watermark,  
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14. Click on “Application” at the left column,  
15. Check the window name set in step 10,  
16. Check “Upload snapshots while motion detected,  
If emails with snapshots are preferred,  
17. Check “Send snapshots by email,  
18. Click on save to validate.  
If emails with snapshots are preferred,  
17. Check “Send snapshots by email,  
18. Click on save to validate.  
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Software revision upgrade  
Customers can obtain the up-to-date software from Vivotek web site. An easy-to-use  
Upgrade Wizard is provided to upgrade Network Camera with some clicks. This function  
is open to administrators only. To upgrade the system, follow the procedures below.  
1. Download the firmware file named FLASH.BIN from the appropriate product folder.  
2. Run the Upgrade Wizard and proceed by the prompts. Refer to the instructions of  
Upgrade Wizard for details.  
3. The whole process will finish in couple minutes and automatically restart the system.  
If the power fails during the writing process of Flash memory, the program in the  
memory of MiniAVServer may be destroyed permanently. If MiniAVServer cannot  
restart properly, ask the dealer for technical service.  
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Definition of Configuration  
System configuration can be accessed only by administrators. Each category in the left  
column will be explained in the following pages. The bold texts are those specific  
phrase on the option pages. Administrators may type the URL below the figure to  
directly enter the frame page of configuration. If administrators also want to set certain  
options through the URL, read the reference appendix for details.  
<Network Camera> is the domain name or original IP address of Network Camera.  
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System parameters  
"Host name", the text will display as title at the top of the main page.  
“Turn off the LED indicator”, check this option to shut off the LED beside the lens.  
It can prevent others from observing the operation.  
"Keep current date and time", click to reserve the current date and time of Network  
Camera. An internal real-time clock maintains the date and time even when the power  
of the system is turned off.  
"Sync with computer time", synchronize the date and time of Network Camera with  
the local computer. The read-only date and time of PC is displayed as updated.  
“Manual”, adjust the date and time according to what entered by administrators.  
Notice the format in the related field while typing.  
“Automatic”, synchronize with the NTP server over the Internet whenever Network  
Camera starts up. It will fail if the assigned timeserver cannot be reached.  
“NTP server”, assign the IP address or domain name of the timeserver. Leaving the  
text box blank will let Network Camera connect to default timeservers.  
"Time zone", is used to adjust the hour get from timeservers for local settings.  
Remember to click on  
to validate changes. The later click on  
, the less  
accurate time set by manual.  
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User group administration  
“Root password”, to change the administrator’s password, type the new password in  
both text boxes identically. What is typed will be displayed as asterisks for the security  
purpose. After pressing  
password for access.  
, the web browser will ask administrators for the new  
“Add user”, type the new user's name and password and press  
to insert the new  
entry. The new user will display in the user name list for deletion. There are maximum  
twenty user accounts. Each user can have privilege to “Permit to access DI/DO”.  
“Delete user”, pull down the user list to find the user name and press  
.
“Allow ‘demo’ account to view”, click to permit who typing “demo” as user name  
while authentication. No password is needed for demo account. Note that demo  
account is restricted to view only.  
“Allow more viewers with snapshot mode” can let more viewers than limited  
account to watch the video. However the video is a still image automatically refreshed  
by the interval defined below. This feature must be supported by java script capability  
of web browsers.  
“Snapshot interval” defines the refresh rate of the still image in the homepage seen  
by overloaded viewers.  
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Network settings  
Any change made to this page will make the system restart to validate. Make sure  
every field is correctly typed before clicking on  
.
"Reset IP address at next boot", the default status is checked to eliminate  
incautious mistakes during installation. However it is very annoying to perform  
software installation whenever Network Camera starts. Once the network settings,  
especially the IP address, are correct, uncheck this option to use permanently. This  
option can also be disabled using the Installer program. Once the option is disabled,  
Network Camera will skip installation at the next boot and the Installer program will no  
longer find the installed units. That implies that Network Camera cannot be accessed if  
no one remembers the IP address, except by restoring factory default settings.  
However, with this option disabled Network Camera can automatically operate  
normally after restarting in case of losing power.  
General  
“IP address”, it is necessary for network identification.  
“Subnet mask”, it is used to determine if the destination is in the same subnet. The  
default value is “255.255.255.0.  
“Default router”, it is the gateway used to forward frames to destinations in different  
subnet. Invalid router setting will fail in transmission to destinations in different  
subnet.  
“Primary DNS”, primary domain name server who translates names to IP addresses.  
“Secondary DNS”, secondary domain name server to backup the primary one.  
SMTP  
“SMTP(mail) server 1”, the domain name or IP address of external email server.  
“Recipient email address 1”, the email address of recipients for snapshots or log file.  
Multiple recipients must be separated by semicolon, ‘;.  
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“SMTP(mail) server 2”, the domain name or IP address of another email server once  
the previous server is unreachable.  
“Recipient email address 2”, the email address of recipients for the backup server.  
“Return email address”, The return email address once the mails fail to send out.  
FTP  
“Local FTP server port”, it can be other than default port 21. After changed, external  
FTP client program must change the server port of connection accordingly.  
“1st FTP server”, the domain name or IP address of external FTP server. The  
following user settings must be correctly configured for remote access.  
“1st FTP user name”, granted user name on the external FTP server.  
“1st FTP password”, granted password on the external FTP server.  
“1st FTP remote folder”, granted folder on the external FTP server. The string must  
conform to the external FTP server. Some FTP server cannot accept preceding slash  
symbol before the path if no virtual path mapping. Refer to the instructions of external  
FTP server for details. The folder privilege must be open for upload.  
“Primary FTP passive mode”, if Network Camera is located inside the network  
protected by firewall, data connection for FTP may be prohibited. Passive mode FTP can  
bypass the rule and succeed to upload snapshots. If the passive mode is selected,  
Network Camera can automatically attempt for active mode if the external FTP server  
does not support passive mode.  
“2nd FTP server”, the domain name or IP address of external FTP server.  
“2nd FTP user name”, granted user name on the backup FTP server.  
“2nd FTP password”, granted password on the backup FTP server.  
“2nd FTP remote folder”, granted folder on the backup FTP server.  
“Secondary FTP passive mode”, passive mode setting for the backup FTP server.  
HTTP  
“Http port”, it can be other than default port 80. Once the port is changed, users must  
be informed for successful connection. For instance, when the administrator changes  
the HTTP port of Network Camera whose IP address is 192.168.0.100 from 80 to 8080,  
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Streaming  
“Control channel port”, it can be other than default port 5001 to cooperate with the  
port opened by the firewall.  
“Audio channel port”, it can be other than default port 5002 to cooperate with the  
port opened by the firewall.  
“Video channel port”, it can be other than default port 5003 to cooperate with the  
port opened by the firewall.  
“Improve audio quality in low bandwidth environment”, if Network Camera  
works in versatile or low network bandwidth environment, users can check this option  
to improving audio quality by sacrificing some real-time synchronization.  
Some invalid settings may cause system failure to respond. Change the configuration  
only if necessary and consult with network supervisor or experienced users for correct  
settings. Once the system is lost contact, refer to Appendix A for reset and restore  
procedures.  
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Video codec parameters  
“Text on video”, the text will be displayed in the black bar above the video window  
with a timestamp. The timestamp is captured from date and time of Network Camera  
that is maintained by a built-in real-time clock.  
“Color”, select either one for color or monochrome video display.  
"Size", there are three options for two video sizes. “Half” has quarter size of  
“Normal”. “Half x 2” has the same video size as “Normal” but has worse quality.  
However it consumes less network bandwidth.  
“Power line frequency (for fluorescent light)”, the fluorescent light will flash  
according to the power line frequency that depends on local utility. Change the  
frequency setting to eliminate uncomfortable flash image when the light source is only  
fluorescent light.  
There are three dependent parameters provided for video performance adjustment.  
"Maximum frame rate", it limits the maximal refresh frame rate that can be  
combined with the "Video quality control" to optimize the bandwidth utilization and  
video quality. If users want to fix the bandwidth utilization regardless of the video  
quality, choose "Fix bit rate" and select the desired bandwidth. The video quality may  
be poor in order to send maximal frames within the limited bandwidth when images  
change drastically. Consequently to ensure the video detail (quantization rate)  
regardless of the network, it will utilize more bandwidth to send the maximal frames  
when images change drastically.  
"Flip", vertically rotate the video.  
"Mirror", horizontally rotate the video. Check both if Network Camera is installed  
upside down.  
“White balance”, choose the suitable option for best color temperature.  
, click this button to pop up another window to tune "Brightness",  
“Contrast”, “Hue” and "Saturation" for video compensation. Each field has eleven  
levels ranged from -5 to +5. The user may press  
to fine-tune the image. When  
the image is O.K., press  
to memorize the image settings. can be clicked to  
recall the original settings without changes.  
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Motion detection  
“Enable motion detection”, check this option to turn on the motion detection.  
, click on this button to add a new window. At most three windows can exist at the  
same time. Use the mouse to drag the window frame to resize or the title bar to move.  
Clicking on the ‘x’ at the upper right corner of the window can delete the window.  
Remember to save to validate the changes.  
, click on this button to save the related settings regarding to the window. A graphic  
bar will rise or fall depending on the image variation. A green bar means the image  
variation is under monitoring level and a red bar means the image variation is over  
monitoring level. When the bar goes red, the detected window will also be outlined in  
red. While back to the homepage, the monitored window will hide but the red frame will  
show when motion is detected.  
"Window Name", the text will show at the top of the window.  
“Sensitivity”, it sets the endurable difference between two sequential images.  
“Percentage”, it decides the space ratio of motioned objects over the monitored  
window. Higher sensitivity and small percentage will make motion easier detected.  
The following figure shows the screen when  
is clicked. The monitoring window has  
been outlined in red and the graphic bar goes red since the goldfish is moving.  
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Application setup  
Weekly schedule  
“Sun” ~ “Sat”, select the weekdays that should perform the following operations.  
“Snapshots begin at”, set the time to start operations. Setting begin time as same as  
stop time will perform operations 24 hours.  
“Snapshots stop at”, set the time to stop operations.  
Event operation  
“Delay second(s) before detecting next event”, set the time delay before  
restarting to check the trigger condition when the current condition is triggered.  
“Take snapshots at second(s) after event”, when a snapshot is taken upon the  
condition is triggered, another snapshot will be taken after the configured seconds.  
“Trigger condition”, there are four conditions related to the digital input and three  
windows for motion detection. They can be multiple selected. Select the appropriate  
digital input condition according to the characteristics of the external device. “high,  
“low” indicate external voltage input or not for level trigger while “rising, falling” is for  
edge trigger. There are three windows shown as the name for motion detection.  
“undefined” will show instead of the window title if motion detection is not setup yet. In  
such case, clicking on the “Motion detection” in the note can direct to the configuration  
page of motion detection.  
“Trigger action”, there are four options for two actions regarding to either condition.  
They can be multiple selected. While choosing trigger output alarm, the digital output  
will short both pins to connect the circuit of the attached external device; otherwise  
both pins will be open. While choosing to upload snapshots, the method can be either  
email or FTP. The snapshot names will be “vpre.jpg, vtrg.jpg, and “vpos.jpg”  
respectively for the snapshots before event, right upon event, and after event. The  
date and time suffix may be added according to the option. Confirm the external mail  
or FTP server settings in network configuration.  
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“Reset output”, check and save this option to reset the external device at the digital  
output back to the original state.  
Sequential operation  
“Snapshot every second(s)”, Network Camera will send snapshots at the specified  
interval to the external server according to the chosen method. Remember this  
operation is still subject to the weekly schedule.  
“Send snapshots by email”, any upload action specified in the options above will use  
the method chosen here. The captured snapshot named “video.jpg” will be attached in  
the email with subject “Periodic snapshots.  
“Send snapshots by FTP”, the captured snapshots will upload to the external FTP  
server with the file name depending on the next option. It can be used to refresh the  
captured image stored in the external web server to build creative homepages.  
“FTP put snapshots with date and time suffix”, if the suffix is added, the captured  
date and time can be easily differentiated from the snapshot file name in either  
sequential or event operation. For instance, “[email protected]” means the  
JPEG image was captured at 4 minutes and 5 seconds after 3 o’clock, January 2nd, A.D.  
2002. If the suffix is omitted, the file named “video.jpg” on the external FTP server will  
be refreshed at the specified interval.  
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Camera Control  
Camera  
control area  
Preset function  
area  
At the camera control page, there are two main functions:  
A. Camera control:  
1. The pan and tilt function can be control through these buttons. The “Left”  
button can control the camera to view the left area. So are the “Right, Up”  
and “Down” buttons. The “Home” button will move the camera to view the  
center area of the camera.  
2. The “pan speed” controls the range of the horizontal movement of the camera.  
The bigger the value is, the bigger the move angle of clicking on “Left” or  
“Right” buttons.  
3. The “tilt speed” controls the range of the vertical movement of the camera. The  
bigger the value is, the bigger the move angle of clicking on “Up” or “Down”  
buttons.  
4. The auto pan/patrol speed defines the speed of pan and patrol, the bigger  
value, the faster the speed.  
B. Preset function:  
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1. Enable IR control: The check box will allow administrator to enable IR  
controller to move the view of the camera. If only controls through URL  
commands or web pages are allowed, please clear the select box.  
2. Current position: If users want to save the current view as a preset location,  
input a name for the current video view at “current position, then click “Add”  
button. The camera provides 20 preset locations.  
3. Preset position: This control will keep a list for preset positions. If “Delete”  
button is clicked, the current selected position will be remove from the preset  
list.  
4. Dwelling time: This value specifies the stop time of each preset location or the  
end position of auto pan function.  
5. Patrol selection: After users save a list of preset positions, the “Preset  
locations” box will also keep a list of the preset positions, and once the  
“Select>” button is clicked, the “Selected location” box will keep a list of patrol  
stops. The “Remove” button can remove the preset position from the patrol  
stops. And the “UP, “DOWN” buttons can adjust the order of the patrol stops.  
The preset positions can be added to the patrol stops for several times. The  
camera provides 20 patrol stops.  
C. The “Save” button  
The button is valid for “Auto pan/patrol speed, Enable IR control, Dwelling time”  
and “Patrol selections. That is: after changing these settings, if “Save” button is  
not clicked, the setting of the camera will not be changed.  
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UpnP and DDNS Settings  
“Enable DDNS” This option can turn on the DDNS function.  
“Provider” The provider list contains four hosts that provide the DDNS services.  
Please connect to the service provider’s website to make sure the service charges.  
“Host name” If users wants to use DDNS service, this field must be filled. Please input  
the hostname that registered in the DDNS server.  
“Username/E-mail” The Username or E-mail field is necessary for login the DDNS  
server or inform users the new IP address. Please note that when this field is input as  
“Username” the following field must be input as “Password”.  
“Password/Key” Please input the password or key to get the DDNS service.  
“Enable UPnP” The item can turn on or off the UPnP function. When UPnP is turn off,  
the camera won’t be found through network neighbors in MS Windows.  
“Save” Click on the button will save current settings for DDNS service and UPnP  
function.  
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Remote controller  
PT3112, PT3122 provide a remote controller to command the pan/tilt command of the  
camera. The direction control part provides the function as the main web page.  
And the Pan/Patrol/Stop functions are also the same as the main web page.  
Direction control  
area  
Auto movement  
control area  
“Auto Patrol” This button would command the camera to patrol between the preset  
positions in the patrol list that can be set on the “Camera control page”. After one  
patrol cycle, the camera would stop at the same position as the one before the patrol.  
“Auto Pan” This button would command the camera to pan from the current position  
to the most left or most right, than to the opposite position. After reaching both vertical  
end position, the camera would stop at the same position as the one before pan.  
“Center” This button would calibrate the camera position to the center position as the  
camera boots up.  
“Stop” This button would stop the auto movement of the camera.  
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Viewing system log  
Click the link on the configuration page to view the system log file. The content of the  
file reveals useful information about configuration and connection after the system  
boots up.  
Viewing system parameters  
Click the link on the configuration page to quickly view the whole system parameter set.  
The content is the same as CONFIG.INI.  
Restore factory default settings  
Click the link on the configuration page to restore the factory default settings. This  
means any changes made before will be lost and the system will be reset to the initial  
status when shipped from the factory. After confirmation, the system will restart and  
require the installer program to setup the network.  
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Appendix  
A. Troubleshooting  
Status LED  
After the power has been turned on, Network Camera will perform a self-diagnostic to  
detect any hardware defects. The following table lists the LED patterns in general  
conditions. In case of any fatal error, the LED will blink in another pattern.  
Condition  
LED color  
During self-diagnostic after power on  
Ethernet signal is lost  
Before network is setup  
After network is setup  
Any hardware failure  
Blink in interchanged green and red  
Steady red till Ethernet is detected  
Steady green till IP address is confirmed  
Blink green every second  
Other patterns  
Reset and restore  
There is a button hidden in the pinhole beside the  
Ethernet socket. It is used to reset the system or  
restore the factory default settings. Sometimes  
resetting the system can make the system back to  
normal state. If the system still has problems after  
reset, restore the factory settings and install again.  
RESET:  
Poke the wrench to click on the button.  
RESTORE: 1. Poke the wrench to press on the  
button continuously.  
2. Wait for self-diagnostic to run twice.  
3. Withdraw the wrench as soon as the second  
self-diagnostic starts.  
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B. Frequently asked questions  
Q What if I forget my password?  
A After the administrator's password is assigned, every access to Network Camera  
needs authentication. If you are one of the managed users, you have to ask the  
administrator for the password. If you are the administrator, there is no way to recover  
the root password except for restoring factory default. Refer to Appendix A for the  
procedures.  
Q Why can I not watch video from Network Camera after it is authenticated?  
A There are many possible scenarios regarding this problem,  
1. If you have just installed Network Camera and are unable to watch the video, check  
if the heartbeat LED is blinking or the lens cap is removed. If the heartbeat LED is dim,  
perform the software installation again.  
2. If Network Camera is well installed and you are accessing Network Camera for the  
first time using Internet Explorer, adjust the security level of Internet Explorer to allow  
installation of plug-ins.  
3. If the problem still exists after adjusting, and the message over the image window  
is showing "connecting", the network traffic may be too crowded.  
Q What is the plug-in for?  
A The plug-in provided by Network Camera is used to display motion pictures and audio  
in Internet Explorer. If your system does not allow installation of any plug-in software,  
the security level of the web browser may need to be lowered. It is recommended that  
you consult your network supervisors in your office regarding adjustment of the  
security level. Software installation may be regulated in some offices.  
Q Why is the timestamp different from the system time of my PC or notebook?  
A The timestamp is based on the system time of Network Camera. It is maintained by  
a real-time clock inside and can be automatically synchronized with the time server if  
Network Camera is connected to the Internet and the function is enabled. Differences  
of several hours may result from the time zone setting.  
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Q Can I install it on ceiling?  
A Yes. There are flip and mirror options in video configuration page to correct the  
images for upside down installation.  
Q The image is not clear enough.  
A Rotate the lens to adjust the focus after Network Camera is installed in the proper  
position. The image settings and white balance can be fine tuned to achieve the best  
visual effect. Also notice the power line frequency must match the local utility to  
synchronize the florescent lights to eliminate the uncomfortable flashing.  
Q Why does the image not refresh regularly?  
A Some anti-virus programs will provide functions to filter the received web content. It  
will take time to perform the data examination and affect the streaming application  
such as Network Camera. However it only affects the HTP mode of Network Camera. If  
the network allows the HTTP mode only, disable the web filtering function of the  
anti-virus program temporarily. During the period, users should take the risk of  
malicious network activity.  
Q I have opened motion detection windows but it cannot work.  
A If the motion detection windows are setup and names are given, check if the function  
is checked at the first line. While it is enabled, adjust the sensitivity and percentage to  
monitor the level indicator if the threshold is appropriate.  
Q I cannot hear any sound while watching.  
A If there is "V_ONLY" shown above the image, click on connection type to uncheck  
"Disable audio". If there is "V" shown instead of "AV", the sound card in your PC may  
not properly installed. If "AV" is shown, check the audio source of Network Camera.  
Q How many users are allowed to watch Network Camera at the same time?  
A Too many users requesting the real-time multimedia content will digest the network.  
To achieve the best effect, Network Camera is designed to accommodate maximum ten  
users to watch and listen to Network Camera at the same time. It is recommended to  
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build another web server to host a large quantity of users by retrieving contents from  
Network Camera periodically.  
Q How fast is the video rate of Network Camera?  
A The MPEG4 codec engine can process 30 frames per second internally. However the  
total performance is subject to many coefficients as follows:  
1. Network throughput,  
2. Bandwidth share,  
3. Number of users,  
4. The complicated objects and movement in view,  
5. The level of your PC or notebook which is responsible for displaying images.  
In general, the transfer rate in a general local network environment can achieve over  
200 kilobytes per second and approximately 10 to 20 pictures of a normal environment  
per second.  
Q How can I keep Network Camera as private as possible?  
A Network Camera is designed for surveillance purposes and has many flexible  
interfaces. The user authentication and special confirmation in installation can keep  
Network Camera from unauthorized access. You may also change the HTTP port to  
non-public number. The demo account is good to separate guests from normal users  
and thus you can easily block guests anytime. You can check the system log to examine  
any abnormal activities and trace the origins.  
Q Why can I not access Network Camera when I setup some options in the application?  
A Since Network Camera is a "network camera", any incorrect network settings will  
make it unreachable. Once the system is missed due to wrong configuration, restore  
the factory default settings following procedures in Appendix A.  
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C. URL commands of Network Camera  
For some customers who already have their own web site or web control application,  
Network Camera can be easily integrated through convenient URLs. This section lists  
the commands in URL format corresponding to the basic functions of Network Camera.  
Capture update Snapshot of JPEG image  
/cgi-bin/video.jpg  
Network Camera will return the most up-to-date snapshot in JPEG format.  
Query status of the digital input  
/cgi-bin/getdi.cgi  
Network Camera will return the status of digital input.  
Drive the digital output  
/cgi-bin/setdo.cgi?do=<state>  
, where state is H, L. H means NC connected with COMMON and L means NO connected  
with COMMON.  
the web browser will command Network Camera, with IP address of 192.168.0.201,  
set digital output to connect to NC with COMMON.  
Restore factory default settings  
/setup/restore.cgi  
Network Camera will automatically restart after restoring factory default  
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configurations.  
Restart system  
/setup/reset.cgi  
Restart Network Camera without warning.  
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Page URL  
The configuration page has a frame layout including an option list frame and an option  
page frame. Referenced URLs, except for the configuration page, direct users to the  
option page frame only. Some pages, like image quality setting and preset setting, are  
opened in new windows for preview.  
These URLs can be accessed only by administrators.  
Homepage name  
connection type page  
configuration page  
system option  
Referenced URL  
/client.html  
/setup/config.html  
/setup/system.html  
/setup/security.html  
/setup/network.html  
/setup/video.html  
/setup/motion.html  
/setup/image.html  
/setup/app.html  
security option  
network option  
video option  
motion detection  
image quality option  
application option  
homepage layout option  
system log  
/setup/layout.html  
/setup/logfile.html  
/setup/parafile.html  
/setup/factory.html  
system parameters  
set factory default  
System resource URL  
There are some images used on the homepage when the homepage layout is in image  
mode. Administrators may use the following links to show the images saved in Network  
Camera on another page.  
Resource name  
Referenced URL  
/pic/logo.gif  
system logo image  
background image  
/pic/wallppr.jpg  
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General format of command URL  
Every configuration can be set through URL with POST method by administrators only.  
<general format>  
URL[?[name=value][&name=value]……]  
<method>  
POST  
<authorized user>  
root  
System configuration URL  
URL:  
NAME  
host  
/setup/system.cgi  
VALUE  
DESCRIPTION  
system name  
<text string shorter than 15  
characters>  
Ledoff  
yes  
no  
turn off front LED  
turn off front LED  
method keep  
auto  
keep date and time unchanged  
use NTP server to synchronize  
directly adjust date and time  
year, month and date separated by  
slash  
manu  
date  
time  
<yyyy/mm/dd>  
<hh:mm:ss>  
hour, minute and second separated  
by colon  
ntp  
<domain name or IP address> NTP server  
-12 ~ 12 time zone, 8 means GMT +8:00  
zone  
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Security configuration URL  
URL:  
/setup/security.cgi  
VALUE  
NAME  
DESCRIPTION  
rootpass <text string shorter than 15  
characters>  
change root password  
username <text string shorter than 15  
characters>  
add new user  
userpass <text string shorter than 15  
characters>  
new user's password  
existing user name  
deluser  
<text string shorter than 15  
characters>  
action  
open  
<blank>  
yes  
validate demo users with “open”  
grant for demo account  
no  
prohibit for demo account  
permission for DIDO access  
prohibit for DIDO access  
dido  
yes  
no  
Network configuration URL  
URL:  
NAME  
reset  
/setup/network.cgi  
VALUE  
DESCRIPTION  
yes  
enable installation at next boot  
disable installation at next boot  
Network Camera's IP address  
subnet mask  
no  
ip  
<IP address>  
<IP address>  
<IP address>  
<text string shorter than 40  
characters>  
subnet  
router  
domain  
default gateway  
domain name of Network Camera  
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dns1  
<IP address>  
<IP address>  
primary DNS server  
dns2  
secondary DNS server  
smtp1  
mailto1  
<domain name or IP address> primary SMTP server  
<string shorter than 80  
characters>  
mail recipient address  
smtp2  
<domain name or IP address> secondary SMTP server  
mailto2  
<text string shorter than 80  
characters>  
mail recipient address  
return email address  
FTP port  
returnemail <text string shorter than 80  
characters>  
ftpp  
<number less than 65535>  
ftp1  
<domain name or IP address> primary FTP server  
ftpuser1  
<text string shorter than 15  
characters>  
user name for primary FTP server  
ftppass1  
<text string shorter than 15  
characters>  
password for primary FTP server  
upload folder in primary FTP server  
ftpfolder1 <text string shorter than 40  
characters>  
ftp2  
<domain name or IP address> secondary FTP server  
ftpuser2  
<text string shorter than 15  
characters>  
user name for secondary FTP server  
password for secondary FTP server  
upload folder in secondary FTP server  
ftppass2  
<text string shorter than 15  
characters>  
ftpfolder2 <text string shorter than 40  
characters>  
http  
<number less than 65535>  
HTTP port  
controlport <number less than 65535>  
videoport <number less than 65535>  
audioport <number less than 65535>  
control Channel port  
video Channel port  
audio Channel port  
optimal for the low bandwidth  
keep the original way  
lowband  
yes  
no  
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Video configuration URL  
URL:  
NAME  
text  
/setup/video.cgi  
VALUE  
DESCRIPTION  
<text string shorter than 15  
enclosed caption  
characters>  
size  
1
half  
2
half x 2  
3
normal  
color  
B/W  
monochrome  
<other than B/W>  
color  
quality  
quan  
fixb  
fix bit rate  
<other than fixb>  
fix quantization  
1
2
3
4
5
lowest quality of video  
lower quality of video  
normal quality of video  
higher quality of video  
highest quality of video  
set bit rate to 64K bps  
set bit rate to 128K bps  
set bit rate to 256K bps  
set bit rate to 384K bps  
set bit rate to 512K bps  
set bit rate to 768K bps  
set bit rate to 1000K bps  
set bit rate to 1200K bps  
set maximum frame rate to 1 fps  
set maximum frame rate to 2 fps  
set maximum frame rate to 3 fps  
set maximum frame rate to 5 fps  
set maximum frame rate to 10 fps  
bitrate  
64000  
128000  
256000  
384000  
512000  
768000  
1000000  
1200000  
1
frame  
2
3
5
10  
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15  
20  
25  
30  
50Hz  
60Hz  
1
set maximum frame rate to 15 fps  
set maximum frame rate to 20 fps  
set maximum frame rate to 25 fps  
set maximum frame rate to 30 fps  
synchronize with 50Hz utility  
synchronize with 60Hz utility  
auto white balance  
mode  
wb  
2
fixed indoor(2800K)  
3
fixed fluorescent 1(3600K)  
fixed fluorescent 2(4000K)  
fixed outdoor(6000K)  
4
5
flip  
yes  
no  
yes  
no  
flip image  
normal image  
mirror  
mirror image  
normal image  
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Image quality configuration URL  
URL:  
/setup/image.cgi  
VALUE  
NAME  
DESCRIPTION  
brightness <-5 ~ 5>  
contrast <-5 ~ 5>  
adjust brightness of image  
adjust contrast of image  
adjust hue of image  
hue  
<-5 ~ 5>  
saturation <-5 ~ 5>  
adjust saturation of image  
not save the parameters  
recall the original settings  
save the parameters  
preview  
restore  
save  
<not required>  
<not required>  
<not required>  
Application configuration URL  
URL:  
/setup/app.cgi  
VALUE  
NAME  
emode  
smode  
DESCRIPTION  
<not required>  
<not required>  
event mode application  
sequential mode application  
upload snapshots by email  
upload snapshots by FTP  
FTP file with date and time suffix  
seconds delay to detect next event  
seconds delay to capture post-event  
set DI high as trigger condition  
set DI low as trigger condition  
set DI rising as trigger condition  
set DI falling as trigger condition  
set motion window1 as trigger  
condition  
smethod mail  
ftp  
suffix  
delay  
inter  
<not required>  
<integer>  
<integer>  
dihigh  
dilow  
dirise  
difall  
< not required >  
< not required >  
< not required >  
< not required >  
motion1 < not required >  
motion2 < not required >  
set motion window2 as trigger  
condition  
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motion3 < not required >  
ioalarm < not required >  
set motion window3 as trigger  
condition  
trigger DO when DI condition  
matched  
mdalarm < not required >  
ioupload < not required >  
trigger DO when motion detected  
upload snapshot when DI condition  
matched  
mdupload < not required >  
upload snapshot when motion  
detected  
sinter  
sbegin  
send  
<integer>  
seconds interval for sequential mode  
time to start sequential mode  
time to stop sequential mode  
<hh:mm:ss>  
<hh:mm:ss>  
Homepage layout configuration URL  
URL:  
/setup/layout.cgi  
VALUE  
NAME  
DESCRIPTION  
cuslogo blank  
hide logo  
def  
use default logo  
use image from URL  
URL of image for logo  
url  
logourl <text string shorter than 80  
characters>  
linkurl  
<text string shorter than 80  
characters>  
URL to link when clicking on logo  
cusback blank  
hide background image  
use default background  
use image from URL  
def  
url  
backurl <text string shorter than 80  
characters>  
URL of image for background  
fcolor  
bcolor  
<0 ~ 15>  
<0 ~ 15>  
color index for font  
color index for background  
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D. Technical specifications  
- System  
CPU: Trimedia PNX1300  
RAM: 16MB SDRAM  
ROM: 2MB FLASH ROM  
- Microphone  
Omni-directional  
Frequency: 50 – 16000Hz  
S/N ratio: more than 60dB  
- Networking  
Protocol  
TCP/IP, HTTP, SMTP, FTP, Telnet, NTP, DNS and  
DHCP  
- General I/O  
1 sensor input(max. 12VDC 50mA)  
1 relay output(max. 24VDC 1A, 125VAC 0.5A)  
Physical  
- LED indicator  
Dual color status indicator  
10BaseT Ethernet or 100BaseT Fast Ethernet  
- Dimension  
138mm(L) * 88.9mm(W) * 57.2mm(H)  
- Video  
Algorithm supported  
MPEG4(short header mode)  
Features  
Adjustable image size, quality and bit rate  
Timestamp and text overlay  
3 motion detection windows  
Resolution  
- Weight  
NET. 222g  
- Power  
Up to 30/25 frames at 176x120 or 176x144  
Up to 30/25 frames at 352x240 or 352x288  
Consumption: near 4.4W  
Universal switching power supply included  
Input: 100-240VAC, 50/60Hz, 0.4A  
Output: 12VDC, 1.5A  
- Camera Specification  
1/4 inch color CCD sensor  
704x480 or 704x576  
2.5Lux / F1.4  
AGC, AWB  
- Operating Environment  
Temperature: 0-40°C/32-104°F  
Humidity: 95%RH  
Electronic shutter: 1/60 – 1/15,000 sec  
- EMI & Safety  
CE, FCC, BSMI  
- Lens  
Standard CS mount type lens, 6.0mm, F1.8  
- Viewing system requirement  
Operating system  
Microsoft Windows  
- Audio  
24Kbps, 8Kbps(optional)  
Browser  
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Internet Explorer 5.x or above  
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Electromagnetic Compatibility (EMC)  
USA - This equipment has been tested and found to comply with the limits for a Class B digital device,  
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against  
harmful interference in a residential installation. This equipment generates, uses and can radiate radio  
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful  
interference to radio communications. However, there is no guarantee that interference will not occur in  
a partial installation. If this equipment does cause harmful interference to radio or television reception,  
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the  
interference by one or more of the following measures:  
-- Reorient or relocate the receiving antenna.  
-- Increase the seperation between the equipment and receiver.  
-- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.  
-- Consult the dealer or an experienced radio/TV technician for help.  
Shielded interface cables must be used in order to comply with emission limits.  
Europe  
- This digital equipment fulfills the requirement for radiated emission according to limit  
B of EN55022/1998, and the requirement for immunity according to EN50082-1/1992.  
Liability  
Vivotek Inc. cannot be held responsible for any technical or typographical errors and reserves the right to  
make changes to the product and manuals without prior notice. Vivotek Inc. makes no warranty of any  
kind with regard to the material contained within this document, including, but not limited to, the implied  
warranties of merchantability and fitness for a particular purpose.  
Vivotek Inc.  
Web site:  
Email:  
Made in Taiwan.  
Rev. 2.11  
©Copyright 2003. All rights  
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