ViewSonic Power Supply PS500B User Manual

User’s Guide  
Power Series  
Models PS500B, PS800B  
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LIMITED WARRANTY  
What the warranty covers:  
We warrant this product to be free from defects in material and workmanship  
during the warranty period. If a product proves to be defective in material or  
workmanship during the warranty period, we will at our sole option repair or  
replace the product with a like product.  
How long the warranty is effective:  
For accurate warranty period and conditions, please contact local branch offices  
or your dealers.  
Who the warranty protects:  
This warranty is valid only for the first consumer purchaser.  
What the warranty does not cover:  
1. Any product on which the serial number has been defaced, modified or  
removed.  
2. Damage, deterioration or malfunction resulting from:  
a) Accident, misuse, neglect, fire, water, or other acts of nature,  
unauthorized product modification, or failure to follow instructions  
supplied with the product.  
b) Repair or attempted repair by anyone not authorized.  
c) The fault is result of accidental damage or damage in transit or  
transportation, including but not limited to liquid spillage.  
d) Removal or installation of the product.  
e) Causes external to the product.  
f) Use of supplies or parts not meeting our specifications.  
g) Normal wear and tear.  
h) Any other cause which does not relate to a product defect.  
3. Removal, installation and set-up service charges.  
Limitation of implied warranties:  
THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, WHICH EXTEND  
BEYOND THE DESCRIPTION CONTAINED HEREIN INCLUDING THE IMPLIED  
WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR  
PURPOSE.  
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Exclusion of damages:  
OUR LIABILITY IS LIMITED TO THE COST OF REPAIR OR REPLACEMENT OF  
THE PRODUCT. WE SHALL NOT BE LIABLE FOR:  
1. DAMAGE TO OTHER PROPERTY CAUSED BY ANY DEFECTS IN THE  
PRODUCT*, DAMAGES BASED UPON INCONVENIENCE, LOSS OF  
USE OF THE PRODUCT, LOSS OF TIME, LOSS OF PROFITS, LOSS  
OF BUSINESS OPPORTUNITY, LOSS OF GOODWILL, LOSS OF DATA,  
LOSS OF SOFTWARE, COSTS OF SUBSTITUTE EQUIPMENT,  
INTERFERENCE WITH BUSINESS RELATIONSHIPS, CLAIMS BY  
THIRD PARTIES, OR OTHER COMMERCIAL LOSS, EVEN IF ADVISED  
OF THE POSSIBILITY OF SUCH DAMAGES.  
2. ANY OTHER DAMAGES, WHETHER INCIDENTAL, CONSEQUENTIAL  
OR OTHERWISE.  
3. ANY CLAIM AGAINST THE CUSTOMER BY ANY OTHER PARTY.  
Effect of state law:  
This warranty gives you specific legal rights, and you may also have other rights  
which vary from state to state. Some states do not allow limitations on implied  
warranties and/or do not allow the exclusion of incidental or consequential  
damages, so the above limitations and exclusions may not apply to you.  
Limitations of Warranty (for Australian States and Territories)  
The Trade Practices Act 1974 and corresponding State and Territory Fair Trading  
Acts or legalization of another Government (“the relevant acts”) in certain  
circumstances imply mandatory conditions and warranties which cannot be  
excluded. This warranty is in addition to and not in replacement for such conditions  
and warranties. To the extent permitted by the Relevant Acts, in relation to your  
product and any other materials provided with the product (“the Goods”) the liability  
of Opti Australia under the Relevant Acts is limited, at the option of Opti Australia to:  
Replacement of the Goods; or  
Repair of the Goods; or  
Payment of the cost of replacing the Goods; or  
Payment of the cost of having the Goods repaired.  
Opti Australia reserves the right to request proof of purchase upon any warranty  
claim.  
Life Support:  
We do not recommend the use of our UPS products for life support equipment or  
direct care where failure of a UPS product could cause failure of, or diminished  
effectiveness of the life support equipment or patient care.  
EFFECTIVE October 1, 1997  
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IMPORTANT SAFETY INSTRUCTIONS  
!
SAVE THESE INSTRUCTIONS  
THIS MANUAL CONTAINS IMPORTANT SAFETY INSTRUCTIONS.  
KEEP THIS MANUAL HANDY FOR REFERENCE.  
CAUTION: A BATTERY CAN PRESENT A RISK OF ELECTRICAL SHOCK,  
BURNS FROM HIGH SHORT-CIRCUIT CURRENT, FIRE OR EXPLOSION  
FROM VENTED GASES. OBSERVE PROPER PRECAUTIONS.  
WHEN REPLACING BATTERIES, USE THE SAME NUMBER AND THE  
FOLLOWING TYPE BATTERIES: SEALED LEAD-ACID MAINTENANCE FREE  
(PS500B: 12V/4.5AH x2) (PS800B: 12V/5AH x2)  
PROPER DISPOSAL OF BATTERIES IS REQUIRED. REFER TO YOUR  
LOCAL CODES FOR DISPOSAL REQUIREMENTS.  
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!
CAUTION:  
THE UPS CONTAINS VOLTAGES WHICH ARE POTENTIALLY  
HAZARDOUS. ALL REPAIRS SHOULD BE PERFORMED BY  
QUALIFIED SERVICE PERSONNEL.  
THE UPS HAS ITS OWN INTERNAL ENERGY SOURCE (BATTERY).  
THE OUTPUT RECEPTACLES MAY BE ALIVE EVEN WHEN THE UPS  
IS NOT CONNECTED TO AN AC SUPPLY.  
Safe and continuous operation of the UPS depends partially on the care taken  
by users. Please observe the following precautions.  
Do not disassemble the UPS.  
Do not attempt to power the UPS from any receptacle except a 2-pole  
3-wire grounded receptacle.  
Do not place the UPS near water or in environments of excessive humility.  
Do not allow liquid or any foreign objects to get inside the UPS.  
Do not block air vents on the side of the UPS.  
Do not plug appliances, such as hair dryers, into the UPS receptacles.  
Do not place the UPS under direct sunshine or close to heat-emitting  
sources.  
This UPS is intended for installation in a temperature controlled, indoor  
area free of conductive contaminants.  
The socket-outlet shall be installed near the UPS and easily accessible.  
With the installation of the UPS it should be prevented, that the sum of the  
leakage current of the UPS and the connected consumer exceeds 3.5mA.  
The battery supply should be disconnected in the plus and minus pole at  
the quick connectors of the battery when maintenance or service work  
inside the UPS is necessary.  
Do not dispose of batteries in a fire, the battery may explode.  
Do not open or mutilate the battery or batteries, released electrolyte is  
harmful to the skin and eyes.  
A battery can present a risk of electric shock and high short circuit current.  
The following precaution should be observed when working on batteries  
* Remove watches, rings or other metal objects.  
* Use tools with insulated handles.  
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FEDERAL COMMUNICATIONS COMMISSION (FCC)  
WARNING:  
This equipment has been tested and found to comply with the limits for a  
Class B digital device, pursuant to Part 15 of the FCC rules. These limits  
are designed to provide reasonable protection against harmful interference  
in a residential installation.  
This equipment generates, uses and can radiate radio frequency energy  
and if not installed and used in accordance with the instructions, may  
cause harmful interference to radio communications. However there is no  
guarantee that interference will not occur in a particular installation. If this  
equipment does cause harmful interference to radio or television reception,  
which can be determined by turning the equipment off and on, the user is  
encouraged to try to correct the interference by one or more of the  
following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and the receiver.  
Connect the equipment into an outlet on a circuit different from that to  
which the receiver is connected.  
Consult the dealer or an experienced radio/TV technician for help.  
CANADIAN DEPARTMENT OF COMMUNICATIONS (DOC)  
This equipment does not exceed Class B limits for radio noise emissions  
from digital apparatus set out in the Radio Interference Regulation of the  
Canadian Department of Communications. Operation in a residential area  
may cause Unacceptable interference to radio and TV reception requiring  
the owner or operator to take whatever steps are necessary to correct the  
interference.  
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PS500B/PS800B  
1
TABLE OF CONTENTS  
1.  
INTRODUCTION  
1.1  
1.2  
1.3  
1.4  
1.5  
1.6  
1.7  
1.8  
Overview  
2
2
2
3
3
3
3
3
Sinewave Output  
Smart Buck and Boost Line Conditioning  
User Replaceable Battery Design  
Advanced Interface to Communicate with Computer  
User Configurable Settings  
Schedule Shutdown & Startup  
Data-Line Surge Protection  
2.  
UPS CONTROLS  
2.1  
External Views  
4
Front Panel Controls  
On/Off Button  
Test/Silence Button  
Status Indication  
Communication Port  
User Configurable Settings  
Start-Up on Battery  
Data-Line Surge Suppression  
2.2  
2.3  
2.4  
2.5  
2.6  
2.7  
2.8  
5
5
5
6
6
6
7
3.  
4.  
INSTALLATION AND OPERATION  
3.1  
3.2  
3.3  
Unpacking and Inspection  
Placement  
Determining How Much Equipment You  
Can Connect to Your UPS  
Powering Up Your UPS  
Connecting Your Equipment to the UPS  
Operation and Functional Test  
Storage Instructions  
8
8
9
3.4  
3.5  
3.6  
3.7  
9
10  
11  
11  
SPECIFICATIONS  
4.1  
4.2  
4.3  
Electrical Specifications  
Mechanical Specifications  
Environmental Specifications  
12  
14  
14  
5.  
6.  
TROUBLESHOOTING  
5.1  
Troubleshooting Chart  
15  
USER REPLACEABLE BATTERY  
Warning  
6.1  
6.2  
16  
17  
Battery Replacement Procedure  
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2
PS500B/PS800B  
1.  
INTRODUCTION  
1.1 Overview  
These models are advanced line-interactive true sinewave uninterruptible  
power systems (UPS) designed to prevent spikes, surges, sags, transients and  
blackouts from reaching your sensitive equipment. Your equipment may  
include such items as computers and computerized instruments to  
telecommunication systems. When AC power is present, the UPS filters and  
conditions the power continuously. When AC power fails, the unit employs its  
internal maintenance-free battery to supply back-up power without interruption.  
SMART LINE  
CONDITIONER  
TRA N SF ER  
SWITCH  
EMI/ RFI  
NOISEFILTER  
TO LOAD  
(i.e., your  
equipm ent)  
AC SO URC E  
CHARGER  
BATTERY  
MICROPROCESSOR  
AC  
DC  
DC/AC INVERTER  
VO LTAG ETRAN SFO RMER  
Power Seri es Featur es  
1.2 Sinewave Output  
The output voltage is true sinewave, the same waveform that your equipment  
gets from the wall outlet. This provides guaranteed compatibility with all types  
of loads and even the most sensitive equipment.  
1.3 Smart Buck and Boost Line Conditioning  
The voltage from your AC power source can fluctuate above and below the  
standard rating. This microprocessor controlled UPS provide line conditioning  
via both buck (step-down voltage) and boost (step-up voltage) functions. For  
example, if your normal voltage is 120V and the voltage fluctuates up to 135V,  
the buck function in your UPS will step it down so that your equipment receives  
approximately 120V. If the voltage fluctuates down to 105V, the boost function  
will step it up so that your equipment receives approximately 120V. This  
provides your equipment with excellent voltage regulation with less possibility  
for the UPS to drain its internal battery.  
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PS500B/PS800B  
3
1.4 User Replaceable Battery Design  
The battery is the most critical part in a UPS. The average lifetime of a battery  
is between 3 and 5 years. The special user-replaceable battery design of this  
UPS provides significant savings and gives the UPS an almost unlimited life.  
You can replace the battery very easily, and without turning off your UPS or  
the equipment it is protecting.  
1.5 Advanced Interface to Communicate with Computer  
Many UPS’s provide only a basic power failure warning. These models,  
together with software also provide you with important operating information.  
From your computer screen, you can know input/output voltage and current,  
frequency, battery voltage, etc., and analyze power problems. If software is not  
part of your UPS package, you can purchase it from your local dealer.  
1.6 User Configurable Settings  
You can configure the operating parameters of your UPS to meet your  
individual needs (see Section 2.6).  
1.7 Schedule Shutdown & Startup  
Using software you can locally or remotely control the shutdown and startup of  
equipment connected to a UPS. A customized schedule can be developed to  
meet your specific requirements.  
1.8 Data-Line Surge Protection  
The built-in data-line surge suppression on the rear panel completes your  
system protection. It provides an easy way to protect a network (RJ45) or  
modem (single line phone) connection from hazardous spikes.  
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4
PS500B/PS800B  
2.  
UPS CONTROLS  
2.1  
External Views  
MODEL: PS500B, PS800B  
100/110/120V  
DIP Switch  
Communication  
Port  
Test/Silence  
Button  
On/Off  
Button  
Normal Mode  
Battery Mode  
Data Line  
Protection  
Circuit  
Breaker  
Inlet  
Battery  
Backup  
Outlets  
Front Panel  
Rear Panel  
220/230/240V  
DIPSwitch  
Communication  
Port  
Test/Silence  
Button  
On/Off  
Button  
Normal Mode  
Data Line  
Protection  
Battery Mode  
Circuit  
Breaker  
Inlet  
Batt ery  
Backup  
Outlets  
Front Panel  
Rear Panel  
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PS500B/PS800B  
5
Front Panel Controls  
2.2 On/Off Button  
The On/Off Button has two functions:  
1.  
When the UPS is off and AC power is present, press the On/Off  
button for more than 2 secondstill the LED lightto turn on the  
UPS.  
If the “Dip switch#1” is ON, the UPS can be turned on even without  
AC power.  
2.  
When the UPS is on, press the On/Off button for more than 3 seconds  
to turn off the UPS and output power.  
2.3 Test/Silence Button  
The test/Silence Button has two functions:  
1.  
Pressing the Test/Silence Button when AC power is available causes  
the UPS to test itself by switching to its internal battery for a few  
seconds. We recommend you close all your open files before initiating  
this test.  
2.  
If AC power fails, the UPS warns you with an audible alarm. To silence  
the alarm, press the Test Button. When the battery starts to get low,  
the audible alarm will return and beep faster.  
2.4 Status Indication  
UPS Status Indication  
Battery Mode: When this LED is lit, the UPS is  
providing power from its battery. Also, this LED is  
lit when you press the Test/Silence button to test  
the battery. After the UPS beeps twice, is will  
resume Normal Mode.  
Normal Mode: When this LED is lit, the UPS is in  
normal mode, and providing power to your  
equipment. The output voltage will be equal to the  
input voltage. The UPS will continue to filter and  
surge protection.  
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PS500B/PS800B  
2.5 Communication Port  
The communication port on the rear panel of the UPS allows for connection to  
a host computer. When used with software communication software you will  
have access to important operating information. From your computer screen,  
you can monitor input/output voltage, AC frequency, battery voltage, etc., and  
analyze power problems. Software will also initiate automatic graceful  
shutdowns during extended power failures.  
If software and a communication cable are not included in your UPS package,  
you can purchase it from your local dealer.  
2.6 User Configurable Setting  
You can configure the operating parameters of the UPS to meet your  
application or geographical requirements. The dip switches on the rear panel  
can be used to set the voltage configuration of a 1x0V product between 100V,  
110V, or 120V or of a 2X0V product between 220V, 230V,240V.  
PS500B/800B PS500B/800B  
Switch 3  
Switch 4  
1X0V  
100V  
110V  
115V  
120V  
2X0V  
208V  
220V  
230V  
240V  
ON  
ON  
OFF  
OFF  
ON  
OFF  
ON  
OFF  
Definition of rear panel configuration dip switch  
Switch1: Cold Start Enable  
Set the switch to ON then the UPS can be turned on even without AC power. But  
when AC power meets the conditions of input, the function is ineffective.  
Sithch2: Green mode enable  
When no load on the UPS, it will shut down automatically.  
2.7 Start-Up On Battery  
When AC input power is not available and the UPS is turned off, the Start-Up  
on Battery function can be used to power up your equipment. Do not connect  
too much equipment to the UPS during the Start-Up on Battery operation.  
1. Disconnect the input ac power cord from the rear panel of the UPS and  
set the rear panel “Dip switch#1” on.  
2. Press the on/off button on the front panel till the LED light.  
3. After you have finished using the UPS, press the on/off button to turn off  
the UPS.  
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PS500B/PS800B  
7
2.8 Data-Line Surge Suppression  
The data-line surge suppression on the rear panel provides an easy way to  
protect a network (RJ45) or modem (RJ11) connection from hazardous spikes.  
Connect a 10/Base-T network cable or a single line telephone into the “Line”  
socket. To complete the connection, connect another network cable or  
telephone line into the “System” socket. The network cable and telephone line  
are optional accessories, which may be purchased from your local dealer.  
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8
PS500B/PS800B  
3. INSTALLATION AND OPERATION  
Before installation, please read and understand the following  
instructions:  
3.1 Unpacking and Inspection  
Examine the packing carton for damage. Notify the carrier immediately if  
damage is observed.  
3.2 Placement  
1. This unit is intended for indoor use only. Although your UPS is very  
rugged, its internal components are not sealed from the environment.  
2. The UPS must be installed in a protected environment away from heat-  
emitting appliances such as a radiator or heater. Do not install this product  
where excessive moisture is present.  
3. The location should provide adequate air flow around the UPS with one  
inch minimum clearance on all sides for proper ventilation.  
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PS500B/PS800B  
9
3.3 Determining How Much Equipment You Can Connect to Your UPS  
1. Make a list of all equipment that requires protection.  
2. Each piece of equipment has voltage and current (VA) ratings printed on  
the back label (see examples below). Your equipment may have a voltage  
rating such as 88-264V. Since the standard voltage in the United States is  
120V, you should use 120V in your calculations.  
Computer Co  
Pentium Pro 200MHz  
120V 2.0A  
ViewSonic G810  
120V 2.7A  
50 / 60 Hz  
50/60 Hz  
SN: Q771515388  
SN: 123456  
3. Multiply the voltage and current of each piece of equipment (VA  
requirements); for example, 120V x 2.7A = 324VA, 120V x 2.0A = 240VA.  
Add up the VA requirements for each device; for example, 324VA +  
240VA = 564VA.  
4. Make sure that your UPS has at least as much VA capacity as your  
equipment requires.  
3.4 Powering Up Your UPS  
1. For 110/120V versions, connect the power cord to a verified grounded 3-  
wire receptacle. For 2X0V versions, please refer to Sec 3.5 .  
2. Power up the UPS by press the On/Off button for 2 seconds( till the LED  
light ) on the front panel.  
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10  
PS500B/PS800B  
3. We recommend that you charge the battery for six (6) hours before first  
use of your UPS. You may use the UPS immediately without charging  
the battery, but the backup time may be less than the rating. The  
UPS recharges the battery automatically whenever AC power is  
available.  
The UPS recharges the battery automatically whenever AC power is  
available.  
3.5 Connecting Your Equipment to the UPS  
1. For all UPS models except the 2x0V versions: connect the power cord(s)  
of your computer equipment to the output receptacle(s) of the UPS.  
Switch on the computer equipment.  
2. For 2x0V versions, as shown in the illustration below: connect the input  
power cord of your computer equipment to the inlet of the UPS and the  
wall socket. Use the power cord supplied with the UPS to connect from  
the outlet of the UPS to your equipment. Switch on the computer  
equipment.  
3. DO NOT PLUG LASER PRINTERS INTO THE UPS BECAUSE THEY  
TYPICALLY DRAW TOO MUCH POWER  
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PS500B/PS800B  
11  
3.6 Operation and Functional Test  
1. Plug in the AC input cord to the rear panel and turn on the UPS by  
pressing the “On/Off” switch for 2 seconds. The UPS will beep and the  
front panel Normal Mode LED will light.  
2. The UPS may be overloaded if the buzzer sounds continuously and the  
Overload LED lights. Unplug the least critical devices, such as a printer,  
etc… If the buzzer is still sounding, the battery or UPS may be faulty.  
Contact your local dealer for assistance.  
Note: Backup all unsaved files before you perform the following  
functional test.  
3. To test the backup function, you may unplug the power cord of the UPS or  
simply press the On Button on the front panel. During this test, observe  
that your equipment operates properly and without interruption. If you  
leave your UPS on continuously, it is a good idea to perform a “Test” at  
least once a month.  
If you unplug the power cord, all models will beep once every 4 seconds.  
You can press the Test Button to silence the alarm. The Battery Mode  
LED will light. Plug the power cord back in after a few seconds.  
If you press the On Button, the Battery Mode graph will light momentarily.  
3.7 Storage Instructions  
For extended storage in moderate climates, the battery should be charged  
for 12 hours every 3 months. Repeat it every 2 months in high  
temperature locations. Plug in the power cord.  
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12  
PS500B/PS800B  
4. SPECIFICATIONS  
4.1 Electrical Specifications  
Product  
Name  
PS500B  
Frequency  
Rated Voltage  
(V)  
100 / 110 / 120V  
220 / 230 / 240V  
VA / W  
Capacity  
500/350  
(Hz)  
50/60  
50/60  
100 / 110 / 120V  
220 / 230 / 240V  
800/560  
PS800B  
Input/Output Voltage  
AC Line Voltage  
Version  
100/110/120V  
220/230/240V  
Lower Limit  
75/83/90  
165/173/180  
Upper Limit  
125/138/150  
275/288/300  
Output voltage regulation: ± 5% (Backup Mode), +13%~ -15% (AC Mode)  
Input/Output Frequency  
47Hz – 53 Hz / 57 Hz – 63 Hz  
Input (AC mode)  
Output (Inverter mode)  
50 Hz / 60 Hz ± 0.1 Hz  
Wave Form  
Sine wave  
Sine wave  
AC Mode  
Back Up Mode  
Transfer time  
4 ms (typical)  
Power Failure AC Inverter  
Spike/Surge protection  
Version  
Continuous  
Single pulse 8/20us  
Voltage Vrms  
175V  
Imax  
6,000A  
6,000A  
Joules  
1050  
1050  
100/110/120V  
220/230/240V  
300V  
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PS500B/PS800B  
13  
Data-Line Surge Suppression  
+/- 6KV Peak  
(1.2µS/50 Waveform)  
<1%  
Telephone Line Surge  
Protection  
10/100 Base-T Protection  
Let Through Rating  
(From 6KV/125A Normal Mode Surge)  
Audible Alarm  
Beep every 4 seconds  
Beep every second  
Continuous buzzer  
Continuous buzzer  
Battery discharge at power failure  
Battery approaches final discharge  
Overload  
UPS faulty  
Battery and Charger  
Battery type: Maintenance-free sealed-lead acid. Recharge time 6 to 8 hours  
typical from total discharge. (The UPS may be used immediately after  
discharge but will provide shorter backup time)  
Battery Specifications  
PS500B  
24V  
12V  
PS800B  
24V  
12V  
DC voltage  
Type  
4.5AH  
5AH  
Quantity  
2
2
Recharge time  
4 Hours  
4 Hours  
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14  
PS500B/PS800B  
4.2 Mechanical Specifications:  
Product Name  
Dimensions  
Weight (Kg)  
Net  
9.6  
10.7  
Shipping  
10.6  
W × H × L (mm)  
127x195x312  
127x195x312  
PS500B  
PS800B  
11.7  
4.3 Environmental Specifications:  
Operating  
Storage and Shipment  
0 ~ 40°C (32° ~ 104°F)  
0 ~ 95% (non-condensing)  
3,000 m (10,000 ft) (Max.)  
-20° ~ +60°C (-4° ~ +140°F)  
0 ~ 95% (non-condensing)  
12,000 m (40,000 ft) (Max.)  
Temperature  
Humidity  
Altitude  
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PS500B/PS800B  
15  
5. TROUBLESHOOTING  
The TROUBLESHOOTING CHART on the next page covers most of the  
difficulties that you may encounter under normal working conditions. If the UPS  
fails to operate properly, please review the following steps before calling the  
repair center:  
1. Is the UPS plugged into a proper working outlet?  
2. Is the line voltage within the rating specified?  
3. Does the circuit breaker on the rear panel need to be reset?  
5.1 Troubleshooting Chart  
Problem  
Possible Cause  
Corrective Action  
UPS does not power up  
and has no audible  
alarm  
On/Off button is not  
pressed long enough.  
Press the On/Off button  
until UPS turns on  
No incoming line or very  
low or very high line  
voltage.  
Check the wall socket and  
test the input line voltage.  
UPS input power cord is  
not plugged in.  
Plug in input power cord.  
Rear panel circuit breaker  
is tripped.  
Reduce the load and reset  
the circuit breaker.  
UPS over load LED light  
& continuous audible  
alarm.  
UPS is overloaded.  
Remove the least critical  
devices from the load.  
Low Replace Battery  
LED is light  
Battery voltage is too low,  
or the battery is dead.  
Recharge the battery for  
more than 4 hours and  
reset the UPS. If the LED  
is still lit, replace battery.  
Call an electrician to check  
your wiring.  
Site Wiring Fault LED is  
on.  
Site wiring problem  
Back-up time is less than Battery is not fully charged  
Recharge the battery for 6  
hours and retest the  
backup time.  
the rating.  
or the battery is dead.  
UPS is normal but the  
computer won’t turn on.  
Computer input power  
cord is loose or not  
connected.  
Reconnect computer input  
power cord.  
Software communication  
not working  
Wrong interface cable.  
Purchase the correct one  
from your distributor.  
Check to see that the  
serial port is enabled in the  
CMOS settings. Also  
check for IRQ conflicts and  
make sure the settings  
match those of OPTI-  
SAFE Xtreme  
The serial port of the  
computer has not been  
configured properly.  
The I/O card is defective  
Replace I/O card.  
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16  
PS500B/PS800B  
6.USER REPLACEABLE BATTERY  
The Batteries inside this UPS should last from between 3 to 5 years. If you  
suspect that the batteries are weak, allow the UPS to charge the batteries for  
at least six hours and then test the backup time. If the UPS still does not  
provide adequate backup time, follow the procedures below to replace the  
batteries. Please read section 6.1 before performing the procedure in sections  
6.2.  
6.1 WARNING  
Servicing of batteries should always be performed or supervised by  
personnel knowledgeable of batteries and required precautions. Please  
read the following cautions before replacing the batteries. Keep  
unknowledgeable (i.e., unauthorized) personnel away from the batteries.  
CAUTION: Except for the battery, the unit contains no user serviceable parts.  
Repairs should be performed only by factory trained service personnel.  
CAUTION: A battery can present a risk of electrical shock and high short-  
circuit current. The following precautions should be observed when working on  
batteries:  
(1) Remove watches, rings, or other metal objects.  
(2) Use tools with insulated handles.  
CAUTION: Do not dispose of batteries in a fire. The batteries may explode.  
CAUTION: Do not open or mutilate batteries. They contain an electrolyte  
which is toxic and harmful to the skin and eyes.  
CAUTION: When replacing batteries, use the same number and the  
following type batteries: sealed Lead-Acid Maintenance Free (PS500B:  
4.5AH/12V x2) (PS800B: 5AH/12V x2)  
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PS500B/PS800B  
17  
6.2 Battery Replacement Procedure  
CAUTION: Battery Circuit is not isolated from AC input, hazardous  
voltage may exist between battery terminals and ground. Do not short  
battery terminals to metal case.  
Changing the batteries in your UPS is a safe and easy procedure. Since the  
battery is isolated from the AC input you may leave your UPS and computer  
or other equipment on during the following procedure. Please note that if you  
choose to leave the UPS on when the battery is removed, it will not be able to  
power your equipment if a power failure occurs. Please read the cautions in  
section 6.1 before performing the following steps.  
1. Remove the two small screws from the bottom of the front panel.  
2. Gently slide the front panel off.  
3. Remove the screws from the battery retaining plate.  
4. Gently pull out the battery pack by the tape attached to it.  
5. Disconnect the two wires connecting the battery pack to the UPS.  
6. Connect the wires to the new battery pack making sure that the red wire  
is connected to the red battery terminal (+) and the black wire is  
connected to the black battery terminal.  
7. Push the new battery pack into place.  
8. Reposition the battery retaining plate and tighten the screws.  
9. Slide the front panel back into place.  
10. Tighten the two small screws on the bottom of the front panel.  
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