TM
DX- 80
Digital
Executive
Telephone
User Guide
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Every effort has been made to assure the accuracy of the information in this
document. The manufacturer assumes no responsibility, express or implied,
for errors or omissions.
Information in product documentation is subject to change without notice and
does not represent a commitment on the part of Comdial. No part of Comdial
manuals may be reproduced or transmitted in any form or by any means,
electronic or mechanical, including photocopying, for any purpose other than
the purchaser's personal use, without the written permission of Comdial.
Products mentioned in this documentation that are not manufactured by
Comdial may be trademarks or registered trademarks of their respective
manufacturers.
© Copyright Comdial, 2001.
All rights reserved.
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7260-00 Digital Executive Telephone
2-row, 16-column,
feature interactive
Liquid Crystal
Display
3 Interactive buttons for
dynamic displayed feature
interaction
Status Lamp
indicates:
§ Headset /
Speakerphone
in use
§ Forward Mode
§ MSG Waiting
§ Mute Mode
§ CO Ringing
30 - User
Programmable
Features /
Resource
Buttons
§ ICM RInging
FEATURE:
Used to access
all system
VOLUME
“Feature” codes
TRANSFER:
Used to
transfer calls
CONFERENCE:
Build & Control
conferences
MUTE:
Disable the
transmitter
2.5mm
Headset Jack
ON/OFF:
Speakerphone /
Headset
Standard 12-key
HOLD:
Place and retrieve
Dial Pad
calls on hold.
DX-80 Digital Executive Telephone User Guide
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Table of Contents
Making a Call
5
Outgoing Call (CO/Outside Line) 9,
................................................................. 5
Intercom Call (to an extension) 101 – 156,
................................... 5
Account Code – Making a Call Using Account Code 79..................................... 5
Automatic Redial !78.......................................................................................... 5
Call Operator/Attendant 0........................................................................................... 6
Conference, Meet Me 390 – 397............................................................. 6
Conference, Supervised/Unsupervised !77..................................................... 7
Direct Inward System Access (DISA) (Optional) .......................................................... 9
Last Number Redial !8........................................................................................... 9
Off Hook Voice Announce with Hands-free Answerback......................................... 10
On Hook Dialing................................................................................................................ 11
Paging 400 – 408, 777................................................................ 11
Saved Number Redial !51................................................................................ 11
Speed Dial – Extension 470 – 489, System 500 – 699. 12
In-Progress Features
13
Answering Machine Emulation (Listen/Pick Up)........................................................ 13
Call Back – CO Line [cbck] ......................................................................................... 13
Call Back – Extension [cbck]....................................................................................... 14
Call Park / Call Park Answer !73................................................................... 15
Call Pick Up – Group *............................................................................................. 16
Camp On – Extension [camp]........................................................................................ 16
Do Not Disturb – One Time !4........................................................................... 17
Do Not Disturb – Override............................................................................................... 17
Flash – CO Line !3............................................................................................... 17
Forced Intercom Call Forward !4....................................................................... 17
Forced Intercom Tone Ring *................................................................................... 18
Hold, Common (System) & I-Hold Indication
Hold – Exclusive ! ........................................................................................ 19
Hold Reminder................................................................................................................... 19
Holding Call Answer – Select ....................................................................... 19
Intrusion - Extension/CO Line......................................................................................... 20
Meet Me Page !59, ................................................................................... 20
Memo Pad !5*................................................................................................. 21
............................................ 18
Messaging – Call Me, Text or Voice !96...................................................... 21
Monitor – Extension/Outside Line.................................................................................. 24
Mute
.................................................................................................................. 25
Off Hook Voice Announce with Hands-free Answerback......................................... 26
Pulse to DTMF Conversion *................................................................................... 26
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Release Key !52................................................................................................. 27
Saved Number Redial !51................................................................................ 27
Transfer................................................................................................................................ 27
Transfer and Answer Call !68......................................................................... 28
Setup
28
Alarm Clock – Extension !92.......................................................................... 28
Automatic Hold !94.......................................................................................... 29
Automatic Selection (CO/Intercom) !95...................................................... 30
Background Music (BGM) 771/772..................................................... 30
Busy Ring Allow/Deny ! 2............................................................................. 31
Call Forward - Extension !2................................................................................ 31
Caller ID (Standard on all CO Lines)............................................................................. 36
Caller Identification Table – Callback !6
................................................... 36
Default Set !69................................................................................................. 37
Dial Pad Confirmation/Touch Tone ! 1........................................................ 37
Distinctive Ringing – Extension ! 7.............................................................. 38
Do Not Disturb !4................................................................................................. 38
Extension Feature Status Check ! 8.............................................................. 39
Extension Password !97................................................................................... 39
Feature Key Reset !58...................................................................................... 40
Feature/Directory Number Lookup ! 5......................................................... 40
Flexible Feature Button Programming ! 3................................................... 41
Headset Mode !9 ............................................................................................ 42
Hidden Codes !61............................................................................................ 43
Hot Key Enable/Disable ! 6........................................................................... 44
Hotline !9*......................................................................................................... 44
Intercom Mode Selection !98.......................................................................... 45
Messaging – Status Text !90........................................................................... 46
Night Service Mode / Activate !63................................................................ 47
Page Allow/Deny ! 9....................................................................................... 48
Pause/Pause Insertion ....................................................................................................... 48
Phone Lock/Unlock !97................................................................................... 49
Speakerphone
...................................................................................................... 49
Status Lamp ......................................................................................................................... 50
Volume Control.................................................................................................................. 50
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Making a Call
Outgoing Call (CO/Outside Line)
9,
Access to CO Lines (outside lines) is possible via several methods. In
some cases you may want to dial the specific outside line (lines 740
– 755) or outside line group (9,800 – 806), but in
most cases, you can simply press the outside line button
.
1. Press the outside line button
of an idle outside line (LED not lit). If
the handset is still on-hook, the speakerphone
LED will light.
2. When you hear dial tone, dial the telephone number.
3. Hang up to end the call. (Press
to hang up.)
if you are using speakerphone
Intercom Call (to an extension)
101 – 156,
Dial the extension number. (Speakerphone activates automatically.) Lift the
handset for a private call.
Or…
Press the DSS button
of the extension that you want to call.
Account Code – Making a Call Using Account Code 79
If you want a call to be associated with a specific account in the detailed
records output from the DX-80 system (SMDR), you must enter an account
code prior to making the call. The account code length is predetermined
and programmed to be from 2 to 8 digits.
Operation
1. Dial the Account Code access number 79.
2. Enter a valid account code. (The DX-80 system will automatically
access an idle outside line.)
3. Dial the telephone number.
Automatic Redial
!78
You can use Automatic Redial (AR) to dial the last number you dialed. The
system will automatically dial the number and then wait for a predetermined
time for the call to be answered. If the call is not answered during this time,
the system will hang up and then try the call again. The number of
attempts the phone will make is designated in the system programming.
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Operation
1. When you place a call and receive a busy signal, hang up.
2. Press !78.
Call Operator/Attendant
0
The extension that is programmed as the Attendant may receive multiple
internal calls via the programmed Operator Code. The Operator Code is “0”
at default.
Operation
To call the attendant (operator), press 0.
Conference, Meet Me
390 – 397
Conference is used to join telephone connections together. Meet Me
Conference simplifies the setup process by assigning eight separate
conference locations that are joined by dialing the location number. (4
parties maximum each.) Callers can be transferred easily to these
locations. Users may simply dial the location number. Outside parties can
join the conference via the automated attendant simply by dialing the
location number at the auto attendant greeting.
Operation – Transfer a Caller to a Meet Me Conference
1. While connected to another extension or outside line, press
2. Dial the Meet Me Conference destination for this call (390-397).
3. Hang up to complete the transfer.
.
Operation – Join a Meet Me Conference
1. Dial the Meet Me Conference destination to join (390-397).
2. Hang up when finished.
Operation – Join a Meet Me Conference from the Auto Attendant
1. When the automated attendant answers, dial the Meet Me
Conference destination to join (390-397).
2. Hang up when finished.
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Conference, Supervised/Unsupervised
!77
The system can accommodate eight, 4-member (party) conferences
simultaneously. Conferences can include a maximum of 3 outside lines
and any number of extensions to a maximum of 4 conference members.
One inside key telephone station is the controller of the conference and
constitutes one conference member. Before a conference can be
established with 4 members, a 3-member conference must be established
first.
Supervised/Unsupervised
A Supervised Conference is a conference in which at least one member is
an extension of the DX-80 system. The DX-80 extension that establishes a
conference is the conference controller and may add and/or delete
members of the conference at any time. The conference controller also has
the privilege of establishing an Unsupervised Conference.
An Unsupervised Conference is a conference in which only callers on
outside lines are members. All members are therefore outside of the
premises and connected together using the DX-80 conference resource. An
unsupervised conference may be re-joined by the initiating DX-80
extension, however, since that extension maintains control of the
conference even though it is unsupervised.
Operation – Establish a Three-party Conference
1. Answer or place the first call (internal or external).
2. Press
.
3. Place the second call (internal or external).
4. Press the
button. The connections are joined together.
5. Hang up to end the Conference.
Operation – Establish a Four-party Conference
1. First establish a three party conference (per above).
2. Press
.
3. Place the third call (internal or external).
4. Press the
button. The connections are joined together.
(Four parties include the initiator {Controller} of the conference.)
5. Hang up to end the Conference.
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Operation – Establish an Unsupervised Conference
1. First establish a conference (per above) with two or three outside
lines.
2. Press !77. The Unsupervised Conference is established and
your extension is returned to idle.
Operation – Rejoin an Unsupervised Conference
1. Press !77.
2. Your extension is rejoined to the conference connection.
Operation – Force Release a Conference Member
(Conference Controller only)
1. While engaged in a conference the display shows:
XXX XXX XXX
private forced
2. Press [forced].
PRESS DIR#
exit
3. Press [exit] to abort the operation and return to the conference.
Or…
3. Dial the directory number (outside line number or Extension number)
to release. (You may also simply press the outside line button or DSS
button of the outside line/extension to be released.)
4. That conference member is disconnected and you are rejoined in
conference with the remaining members.
5. Hang up to end the Conference.
Operation – Private Connection with a Conference Member
(Conference Controller only)
1. While engaged in a conference the display shows:
XXX XXX XXX
private forced
2. Press [private]
PRESS DIR#
exit
3. Press [exit] to abort the operation and return to the conference.
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Or…
3. Dial the directory number (outside line number or Extension number)
to connect. (You may also simply press the outside line button or DSS
button of the outside line/extension to be connected.)
4. That conference party is removed from the conference and connected
to you.
5. You may re-establish the conference with all members by pressing the
button.
Or…
5. Hang up on the current connection and rejoin the remaining
member(s) by pressing
.
6. Hang up to end the conference/connection.
Direct Inward System Access (DISA) (Optional)
This optional feature allows you to remotely access system resources such
as System Speed Dial, outside line Access, and Intercom dialing.
DISA can be accessed via the Automated Attendant (AAM required) as well
as by dedicated DISA lines.
Operation
1. Call into the DX-80 system from some remote location.
2. When the Automated Attendant answers, press 9 to access DISA.
Or…
2. If the dialed number is a DISA line only, the line will automatically
answer.
3. DISA dial tone is heard (stutter dial tone).
4. Dial an extension number, Hunt Group number, or the Operator code.
Ring-back tone is heard until the call is answered.
Or to access a DX-80 outside line…
1. Dial “#” + Extension Password + Extension Number + “#” to access a
system outside line to dial out.
2. Dial an outside line Group number, or speed dial location number to
place an outgoing call.
3. Hang up when finished.
Last Number Redial
!8
The Last Number Redial (LNR) feature automatically dials the last number
dialed from your telephone. The LNR retains sixteen (16) digits for each
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Page 9
extension. You may either choose a specific outside line by first pressing
that outside line button or you may allow the line to be selected
automatically by the LNR feature.
Operation – Choose an Outside Line First
1. Press an outside line button.
2. Press !8.
Operation – Automatically Select an Outside Line
1. Press !8.
Off Hook Voice Announce with Hands-free Answerback
Off-Hook Voice Announce (OHVA) allows you to announce your call over
the speaker of a busy extension.
To receive an OHVA call, the called extension must be using the handset.
An OHVA call can be rejected easily if the call in progress should not be
interrupted.
Operation – Placing an OHVA to Another Extension
1. Call the busy extension.
EXT XXX BUSY
cbck msg next
2. Press [next]. The bottom row options change as follows:
camp voic
3. Press [voic]. The OHVA call is established over the called extension
speakerphone.
OHVA EXT XXX
Operation – Receiving an OHVA Call
1. While on a call using the handset, you receive an OHVA call:
EXT XXX OHVA
reject
2. Respond to the OHVA caller using the telephone speakerphone (no
buttons to press) or press [reject] to end the OHVA call.
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On Hook Dialing
You can make outgoing calls from your digital speakerphone without lifting
the handset, and you can monitor the dialing status through the built-in
speaker. The button lamp is lit when you are making a call.
Operation
1. Without lifting the handset, dial any extension number. (Hot Key must
be enabled in the phone system programming.)
Or…
2. Without lifting the handset, press any outside line button and dial.
3. When Hot Key is disabled, press the ON/OFF button or press an idle
outside line button. Then dial without lifting the handset.
Paging
400 – 408, 777
You can make a public announcement to all extension users or to a portion
of users. The DX-80 system provides both all-call (heard by all users) and
page zone (heard by a specific group of users) paging that you access by
dialing special codes. Page announcements are heard over extension
speakers.
Operation
1. While in the idle condition – lift the handset.
2. Dial the Zone Page access code (extensions) 401–408
external page 777 for the group of users you want to page, or
to page all users, press the feature button designated as ALL PAGE
(if available) or dial the All Call Page access code 400.
3. You hear the Page Alert Tone.
4. Make paging announcement.
5. Hang up when finished.
Saved Number Redial
!51
Saved Number Redial is normally used whenever you want to retain a
telephone number to be dialed later. The same feature code is used to
Save a Dialed Number (SDN) and to dial the saved number – Saved
Number Redial (SNR).
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Operation – SDN
1. After you’ve placed an outside line call for which you want to store the
number, press !51.
2. The dialed number is stored in the Saved Number memory.
Operation – SNR
1. When the telephone is idle, press the feature button designated as
REDIAL (if available) or press !51.
2. The stored number is dialed.
Speed Dial
Extension 470 – 489,
System 500 – 699
Speed Dialing allows you to store frequently dialed numbers. There are 20
speed “bins” for most extensions and 200 system speed bins that may be
shared by all extensions.
Operation – Setup
1. Press !1.
2. Dial the Speed Dial location number (470 – 489).
3. Press [show]. The current contents are displayed.
4. Press [chg].
5. Input the number you want to store, including Pauses (!70),
Flash !3 and Pulse To Tone Conversion (*) codes.
6. Press [save]. That number is stored in this speed dial location.
7. Continue programming speed dial locations from step 2 above or
hang-up (press
twice) to exit.
Operation – Use – System Selects the Outside Line Automatically
1. Dial the Speed Dial location number (470 – 489,
500 – 699).
2. That speed dial number is dialed on the last outside line that you used
or any outside line in the same outside line group.
Operation – Use – You Select the Outside Line to Use
1. Press the desired outside line button (or dial the outside line directory
number 740-755).
2. Press !1.
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3. Dial the Speed Dial location number (470 – 489,
500 – 699).
In-Progress Features
Answering Machine Emulation (Listen/Pick Up)
Answering Machine Emulation requires the optional DX-80 Small Office
(Voice Mail System). This feature mimics the call-screening feature of an
answering machine. Whenever your voice mailbox answers a call, the DX-
80 allows you to screen the caller leaving the message. This option is
available for only a few seconds after your voice mailbox has answered the
call.
Operation
1. When an extension user voice mailbox answers a caller, you’ll hear an
alert tone. The feature button programmed for Voice Mail (!64)
will flash green at a fast rate.
2. Press the flashing Voice Mail button. The button LED will now flash
green at a slower rate.
3. The display shows:
MONITOR VM CALL
yes
no
3.1. Press [yes] to monitor call. The LED of the voice mail button will
light steady green. At this time you are monitoring the caller and
message in progress.
3.2. Or… press [no] to exit this mode and abandon monitoring.
4. If you select [yes], the display shows:
MONITORING
answer
exit
5. Press [answer] to be connected to the caller and remove him from the
voice mailbox. The voice mail button LED will extinguish.
6. Press [exit] to leave the caller in the voice mailbox to record her
message and to return your extension to idle status.
Call Back – CO Line
[cbck]
This feature allows you to queue a busy outside line and reserve that
outside line for use when it becomes available. This feature eliminates the
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need for you to observe the line status continually for availability. You may
have only one Call Back active at any time.
Operation
1. Press a busy (solid red LED) outside line or outside line group button,
or dial an outside line access group number (9, 800-806, 740 – 755).
2. You will hear busy tone and the display will read:
CO LN BUSY XXX
cbck
3. Press [cbck] Interactive Soft Button or Dial [#] on the dial pad.
4. You will hear a confirmation tone and the display will read:
CBCK TO LINE XXX
5. A few moments later, the display will return to an idle state.
6. When the selected outside line, or an outside line in the selected
outside line group, becomes available, you will hear fast ringing at the
extension and the display will read:
CBCK TO LINE XXX
reply del
7. Press [reply] to be connected to the available outside line and dial as
usual or
8. Press [del] to delete the outside line callback.
Call Back – Extension
[cbck]
When you call an extension that is busy, in Do Not Disturb (DND), or idle,
you can use this feature to queue your call so that it will be placed as soon
as the extension is available (for busy or DND extensions) or the extension
user returns (for idle extensions). When you send a Call Back to a busy
extension, the Call Back process will begin when the busy extension hangs
up. When you send a Call Back to an idle extension, the Call Back process
will begin once the user performs an operation at that extension and then
hangs up.
Operation
1. Dial the extension number of the busy extension.
2. If the extension you are calling is in Tone Ringing Mode, the display
shows:
EXT XXX
cbck msg
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3. If the extension you are calling is busy, the display shows:
EXT XXX BUSY
cbck msg next
4. Press [cbck]
5. You will hear a confirmation tone and the display will read
CBCK TO EXT XXX
6. Your extension will return to idle status.
To Answer a Call Back:
1. When the Call Back begins (called extension is now available), your
extension will ring a special Call Back alert ring for 30 seconds and the
display shows:
CALL BACK TO XXX
reply
del
1.1. Lift the handset or press
Or…
1.2. Press [reply] to activate the Call Back.
To cancel all active Call Backs prior to receiving Call Back Alert
ringing:
1. Press !
Call Park / Call Park Answer
!73
This feature allows you to “park” a call at any extension. It is also used to
retrieve a parked call from any extension. You park and retrieve calls by
dialing the Call Park code (!73) followed by the extension number
where the call is to be/has been parked.
Operation – Park Call
1. While connected to an outside line call, press !73 or press the
feature button designated as CALL PARK (if available).
2. Dial the extension number where this call is to be parked, or press the
DSS button of the extension where this call is to be parked.
3. The outside line call is parked at that extension.
4. Hang up the phone or proceed with other system functions.
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Operation – Call Park Answer
1. While the phone is idle, press !73 or press the feature button
designated as CALL PARK (if available).
2. Dial the extension number where this call is to be parked, or press the
DSS button of the extension where this call is parked.
3. You are connected to the call.
Call Pick Up – Group
*
You may answer calls ringing at another extension using the Call Pick Up
Group feature.
Operation
When you hear another extension in your pickup group ringing, press *.
Or…
When you hear an extension in another pickup group ringing, dial that Pick
Up Group number (440-447).
Camp On – Extension
[camp]
Camp On privately alerts the user of a busy extension that another
extension is attempting a call. When you initiate a Camp On, the user at
the busy extension hears a Camp-On alert tone. The party currently
speaking with the busy extension does not hear the tone.
Operation
1. Call a busy extension. The display shows:
EXT 102 BUSY
cbck msg next
2. Press [next]. The bottom line on the display changes to:
camp voice intru
3. Press [camp]. The user of the busy extension hears the Camp On alert
tone and the display shows:
CAMP ON EXT 103
4. When the busy extension goes on hook or places the current call on
hold, the extension rings.
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Do Not Disturb – One Time
!4
DND – One Time allows you to block outside line ringing (Transfer or
direct) while engaged in a call already. The advantage of DND – One Time
is that you don’t have to remember to deactivate DND. It will automatically
disable at the conclusion of the current call.
Operation
1. While you are connected on a call (outside line or Intercom), someone
transfers an outside line to your extension and it rings. To cancel
ringing for this call, press the feature button designated as DO NOT
DISTURB (if available) or press !4.
2. Do Not Disturb – One Time is activated.
3. DND will deactivate when the current call is disconnected.
Do Not Disturb – Override
DND – Override allows you to override the DND condition at another
extension. This feature should be used with some discretion since the
extension in DND has invoked the feature for that purpose.
Operation – Calling an Extension in DND
1. Place intercom call to the extension in DND. You will hear DND tone
and the display indicates the condition of the called extension:
EXT 103 DND
override
2. Press [override].
3. The called extension begins to ring.
Flash – CO Line
!3
Flash – CO Line is used with servicing telephone company features like
Centrex® and Call Waiting. Flash – CO Line is used to generate a hook-
switch signal to the telephone company to invoke the feature.
Operation
While connected to an outside line, press !3.
Forced Intercom Call Forward
!4
You can immediately forward tone ringing intercom calls to the attendant by
pressing the DND button.
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Operation
1. When your telephone is set to Tone Ring and another station is calling
you, the display shows:
STA xx CALLING
2. Press !4. The display shows:
DO NOT DISTURB
3. The ring is discontinued and the call is sent to the programmed
attendant.
4. Your extension remains in Do Not Disturb until deactivated.
Forced Intercom Tone Ring
*
When you initiate an intercom call, you can use Forced Intercom Tone
Ringing to cause the called telephone to ring. After a Voice Announce
connection has been established to an extension, you may change the alert
signal at that extension from Voice Announce to Tone Ring.
Operation
1. Establish an intercom call to an extension in Voice Announce mode
(Hands-free or Private). Your telephone will display:
VOICE CALL xx
msg
2. Press * to change the alert signal at the called extension from Voice
Announce to Tone Ringing. Your telephone will display:
CALLING STA 10
cbck msg
3. A Tone Ringing alert signal is sent and continues at the called
extension until it is answered.
4. If your call remains unanswered, you may dial * again to return to
Voice Call Announce mode.
Hold, Common (System) & I-Hold Indication
You may place any outside line on System Hold by pressing the
button. When you place a line on System Hold, the green lamp for that line
will flash at the I-Hold rate. I-Hold Indication allows you to distinguish easily
between a call you placed on hold at your telephone and calls placed on
hold at other telephones. The green lamp indicates that this is your holding
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line. The same system hold line will flash the red lamp at all other
extensions.
Operation
1. While on a line, the green lamp for that line is I-Use flashing (double
wink rate).
2. Press
. The green lamp now flashes at a slow rate and the call
is placed on System Hold.
Hold – Exclusive
!
When using the feature button and the hold button together, you may place
an outside call on private/exclusive hold. The held line will appear in use at
other extensions.
Operation
While connected on an outside line, press ! and then press
.
Hold Reminder
The system provides a programmable timer to remind you that a call has
been left on System or Exclusive Hold. When Hold Reminder is enabled,
you will hear one ring tone repeated each time the selected time expires.
Holding Call Answer – Select
Holding Call Answer allows you to place call on hold and retrieve calls from
hold by simply pressing the
button. When multiple calls are holding
at an extension, Holding Call Answer will access the outside line that has
been holding the longest while placing the current call on hold.
Holding Call Answer works for all outside lines regardless of the extension
outside line button programming. It is possible to handle calls that do not
appear (no button) at an extension via Holding Call Answer.
Operation
1. When one or multiple calls are holding at your extension, press
2. The oldest holding call is connected.
.
3. Press
4. Press
again to place this call on hold.
again to answer the next oldest holding call.
5. Repeat as required for any calls on hold at your extension.
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Intrusion - Extension/CO Line
Intrusion allows the initiator to enter into an existing conversation when the
initiator has been given the privilege to do so via Extension programming
(“Intrusion Active” = Y). This feature can be very effective for service
observing and any time that forced entry into a conversation on an outside
line or at another extension may be required.
Intrusion can be invoked both on a busy outside line and to a busy
extension.
Operation
1. Press the busy outside line button or dial a busy extension number.
1.1. Call to a busy extension, the display shows:
EXT XXX BUSY
cbck msg next
Press [next].
camp voic intru
1.2. Access a busy outside line, the display shows:
CO LN BUSY XXX
cbck
intru
2. Press [intru]. You are joined into the existing conversation.
3. Hang up to end the connection.
Meet Me Page
!59,
Any page announcement (internal or external) may be answered by the
“Meet Me” code. Upon hearing a page announcement, you can dial the
Meet Me Page code from any telephone and be connected to the person
paging.
The Digital Speakerphone operation enhances this high-use feature by
providing a one-button access to the operation. Any DX-80 digital extension
may dial the single digit
to answer a page announcement.
Operation
1. While a page is currently in progress, the telephone displays:
STA xx PAGE
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2. Press
or !59. The display shows:
EXT XXX TALK
Memo Pad
!5*
Memo Pad is a quick access notebook for jotting down a telephone
number. If someone you are speaking with on the telephone tells you a
phone number, the Memo Pad feature allows you to take the number
quickly without finding a piece of paper and pencil.
Operation – Taking the Memo
1. While connected to an outside line in a conversation, press the feature
button designated as MEMO PAD (if available) or press !5*.
_
bksp save chg
2. Using the dial-pad, input the number to be stored and then press
[save].
3. You hear a confirmation tone and the display returns to the outside
line connected status.
Operation – Dialing the Number Stored in Your Memo Pad
1. While the telephone is idle, press !5*.
1.1. Or press the outside line desired to place this call and then
press !5*.
_
bksp save chg
2. The call is placed.
3. Hang up to end the call.
Messaging – Call Me, Text or Voice
!96
A busy or unattended Digital Speakerphone may be notified of a call
attempt via one of the DX-80 system Messaging features. The display
shows messages waiting and provides prompts to assist you in responding
to the messages.
A message may be sent and received in several forms:
·
·
A Call Me Message
A customized text message
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·
·
A preprogrammed text message (six available)
A Voice Mail Message
Operation – Sending a “Call Me” Message Waiting
1. You place a call to an extension and get no answer or busy…
CALLING STA xxx
cbck msg
STAxxx BUSY
cbck msg next
2. Press [msg].
MESSAGE TYPE
call me preprog
3. Press [call me]. You hear a confirmation tone and the message is left
at the called extension. Your extension returns to idle after briefly
displaying:
MSG TO EXT XXX
Operation – Sending a “Text” Message
1. You place a call to an extension and get no answer or busy…
CALLING STA xxx
cbck msg
STAxxx BUSY
cbck msg next
2. Press [msg].
MESSAGE TYPE
call me preprog
3. Press [preprog]. You are prompted to select the message:
EMPTY
send next chg
4. Select the text message to send:
4.1. To select from the preprogrammed list of text messages to
send, press [next] until the appropriate message is displayed.
Or…
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4.2. Press [chg] to input a custom message.
_
bksp save chg
4.3. Use the table below and dial pad keys to input the message.
Number + * = lower case letter
4.4. Press
a space.
to advance to the next character position or to enter
4.5. Then press [save].
5. Press [send] to send the message to the called extension.
Operation – Sending a Voice Message (voice mail system
required)
1. You place a call to an extension and get no answer or busy…
CALLING STA xxx
cbck msg
STAxxx BUSY
cbck msg next
2. Press [msg]. When the DX-80 Voice Mail system is equipped, the
options in the display change to add this option.
MESSAGE TYPE
callme vmsg prep
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3. Press [vmsg]. The connection is diverted immediately to the DX-80
Voice Mail system.
Operation – Answering a Message
1. Your telephone display indicates the Message Waiting:
MW FROM EXT XXX
more reply del
If a Text Message was sent:
MW FROM EXT XXX
more show del
2. If [more] is displayed, press it to review other messages left at your
extension.
3. Press [show] to display Text Messages.
4. Press [reply] to call back the extension that left a Call Me message.
5. Press [del] to delete the displayed message.
Operation – Canceling a Text Message or Call Me Message (that
you sent)
1. Press !*96.
DEL MW_TO :XXX
bksp save chg
2. Input the extension number where the message was left. Then press
[save].
DEL MW_TO XXX
3. The message is deleted.
4. Press [msg].
MESSAGE TYPE
call me preprog
Monitor – Extension/Outside Line
The DX-80 system allows users to monitor conversations at other
extensions for the purposes of service observance. Monitoring of busy
extensions and outside lines is possible only at extensions with a Monitor
Class of Service that has priority over the Monitor Class of Service of the
extension to be monitored.
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Since this feature is very similar to Intrusion, it is possible to “shift” between
these two features when Monitor has been invoked.
LEGAL NOTICE:
This feature may violate privacy laws if used in a manor that is inconsistent with
requirements of these laws. Manufacturer assumes no responsibility with regard
to the use of this feature. It is provided for the virtue of ethical use only. YOU
are responsible to use this feature appropriately considering all applicable laws.
Operation
1. Place a call to a busy extension or press a busy outside line button.
CO LN BUSY 742
cbck monit
2. Press [monit]. The audio connection at the busy outside line is
connected to your extension. Also, at this time, the MUTE function at
your telephone is automatically activated, making the monitor
condition as unintrusive as possible. The display indicates the internal
extension that is being monitored.
MONITOR EXT XXX
intru
3. You may press [intru] or MUTE to intrude on the conversation.
Mute
Whenever a private conversation is required inside the office, Mute can be
invoked to prohibit the telephone-connected party from listening in. Press
the Mute button during a conversation to cancel the microphone whenever
necessary.
Operation
1. While connected to any call, press the
momentarily shows:
button. The display
MUTE ACTIVE
2. Press
again to cancel. The display momentarily shows:
MUTE INACTIVE
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Off Hook Voice Announce with Hands-free Answerback
With Off-Hook Voice Announce (OHVA), you can receive a voice
announcement from a DX-80 system extension while your telephone is
busy. OHVA uses the speakerphone circuit to accommodate a second
conversation path to your telephone. (To receive an OHVA call you must be
using the handset for the call in progress.) An OHVA call can be rejected
easily if the call in progress should not be interrupted.
Operation – Placing an OHVA to Another Extension
1. Call the busy extension.
EXT XXX BUSY
cbck msg next
2. Press [next]. The bottom row options change as follows:
camp voic
3. Press [voic]. The OHVA call is established over the called extension
speakerphone.
OHVA EXT XXX
Operation – Receiving an OHVA Call
1. While on a call using the handset, you receive an OHVA call:
EXT XXX OHVA
reject
2. Respond to the OHVA caller using the telephone speakerphone or
press [reject] to end the OHVA call.
Pulse to DTMF Conversion
*
When the system is connected to Dial Pulse (rotary) outgoing outside lines,
you may manually force the system to output DTMF tones for access to
special services. For example, if the DX-80 is connected to rotary outside
lines because of equipment limitations in your area, you may need to switch
to Touch Tone® mode (DTMF) when connected to automated services like
bank-by-phone, etc.
Operation
1. Access an outside line (Signaling Type = Pulse) and dial any number.
2. After the pulse dialing has ended and the connection is made, press
*.
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3. All digits dialed after this code will be sent in tone dialing format.
Release Key
!52
You can use the Release Key to cancel or complete any current action. The
Release Key can speed call processing by allowing you to complete a call
transfer or end a call without hanging up the handset.
Saved Number Redial
!51
Saved Number Redial is normally used whenever you want to retain a
telephone number to be dialed later. The same feature code is used to
save a number dialed (Save Dialed Number) and to dial the saved number
(Saved Number Redial). Once stored, the saved number will be recalled
when you dial the SNR code, regardless of what feature operations or
numbers have been dialed at your telephone since you stored the number.
Operation – SDN
1. After you place an outside line call, press !51.
2. The dialed number is stored in the Saved Number memory.
Operation – SNR
1. When the telephone is idle, press !51.
2. The stored number is dialed.
Transfer
Transfer is used to deliver calls from your extension to another extension.
Operation – Unsupervised
1. While connected to a call (outside line or intercom extension):
1.1. Press
.
1.2. Dial the destination directory number where this call is to be
transferred (extension, UCD Group, Virtual Number, etc.)
OR…
1. If your phone has buttons that have been programmed to dial specific
extensions, press the appropriate button.
2. Hang up to complete the transfer.
Operation –Supervised
1. While connected to a call (outside line or intercom extension):
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1.1. Press the
button.
1.2. Dial the extension destination directory number where this call is
to be transferred.
OR…
1. If your phone has buttons that have been programmed to dial specific
extensions, press the appropriate button.
2. Wait for the called extension to answer the intercom call. Announce
the transfer.
3. Hang up to complete the transfer.
Transfer and Answer Call
!68
Transfer and Answer is a convenience feature that speeds the process of
completing a transfer and answering a ringing call by making the operation
possible by one button. (This feature must be used from a feature button
that has been designated for the purpose.)
If you are the process of transferring a call and another call rings in, you
can press the Transfer/Answer button to complete the transfer and answer
the ringing call at the same time.
Operation – Setup
1. Program an available Feature Button for the Transfer/Answer code
operation. (Reference Flexible Feature Button Programming)
Operation – Use
1. While on an outside line call and another call is ringing, initiate the
transfer process.
1.1. Press the
1.2. Dial the destination intercom extension number.
OR…
button.
1. Press the DSS button of the destination extension number.
2. Press the Transfer/Answer button. The transfer is completed and the
ringing call is answered.
Setup
Alarm Clock – Extension
!92
You may activate your own private alarm on your telephone to remind you
of special appointments, events, etc. When the alarm activates, you will
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hear tone ringing. After the alarm rings, it is automatically canceled. You
may program the alarm to operate one time or repeatedly. When
programmed for always, the alarm will sound at the same time everyday.
Operation - Activate
1. Press !92. The current time displays (NULL=none).
2. Press [chg] to enter a new alarm alert time.
3. Enter new time in “HHMM” 24-hour format (HH = hr, MM = min.)
4. Press [save]
5. Select [one], for a one-time alarm or [always] for repeated.
Operation - Notification
1. Alarm sounds and the display shows:
ALARM REACHED
ack
2. Press [ack] button to stop the alarm or wait for it to stop. (The display
will remain until [ack] is pressed.
Operation - Deactivate
1. Press !92. The current time displays (NULL=none).
2. Press [del].
Automatic Hold
!94
If you are on a call and you press an outside line button, Automatic Hold
will automatically place the current call on hold. For instance, if you are
currently on a call on line 1 and you press line 2, the call on line 1 will be
placed on Exclusive Hold automatically. Similarly, if you are currently on an
intercom call with another DX-80 extension and you press an outside line
button, the intercom call will be placed on Exclusive hold. You do not need
to press Hold unless you want to place a call on System Hold.
Operation – Setup
1. Press !94.
2. You hear confirmation tone and the display shows:
AUTO HOLD ALLOW
3. The extension returns to an idle state.
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Operation – Enable Auto Hold
1. While connected to an intercom or outside line call (you must have
dialed a number or answered a call), press another outside line
button.
2. The current connection is placed on hold and the next connection is
established.
Operation – Cancel
1. Press !94.
2. You hear confirmation tone and the display shows:
AUTO HOLD DENY
3. The extension returns to an idle state.
Automatic Selection (CO/Intercom)
!95
This feature allows you to access a specific outside line or intercom (ICM)
automatically when you lift the handset or press the
button.
speakerphone
Operation – Setup
1. Press !95. Current selection displays. (“ICM” = Intercom).
2. Press [icm] to select Intercom.
3. Press [co] to select a specific outside line.
4. Input the outside line Directory Number (740–755 = 1–16).
5. Press [save].
6. Press [co gp] to select a specific outside line Group.
7. Input the valid outside line Group Directory Number (9 for outside line
Group 1, 800 for outside line Group 2… 806 for outside line Group 8).
8. Press [save].
Operation – Use
1. Lift the handset to access the line you selected.
Background Music (BGM)
771/772
You can activate either of the two music channels to monitor music at the
extension. (External music source is required.)
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Operation
While the extension is idle, input the music channel you want to monitor:
771 for Music Channel 1
772 for Music Channel 2
(Input the same number again to cancel.)
Busy Ring Allow/Deny
! 2
Your phone will ring at the lowest volume setting whenever it is busy. You
can eliminate this low (busy) ring entirely if you prefer.
Operation – Cancel (deny) Busy Ring
Press ! 2. The display shows:
BUSY RING DENY
Operation – Activate (allow) Busy Ring
Press ! 2. The display shows:
BUSY RING ALLOW
Call Forward - Extension
!2
There are many choices for forwarding your calls:
·
·
·
“All” – Forward all of your calls,
“Busy” – Forward your calls when your telephone is busy.
“Follow Me” – Forward calls at your extension to the extension where
you are currently working (conference room, associate’s office, etc.)
“Follow Preset” – Invoke call forward at your extension so that it can
be changed from another extension.
·
·
·
“No Answer” – Forward your calls for no answer conditions.
“External” – Forward calls transferred to your extension to a different
telephone number. (This feature must be enabled for your extension
in database administration.)
Forward conditions may be set as follows for each call forward type:
·
·
·
Intercom calls only.
Intercom and outside line (including transferred outside lines) calls.
Outside line (CO Line) calls only.
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Operation – Setup
All Call Forward
1. Press !2 or the feature button designated as CALL FWD (if
available). The display shows:
CALL FORWARD
all busy next
2. Press [all]. The display shows:
ALL FWD. _
bksp save chg
3. Input the extension number to which calls are to be forwarded.
4. Press [save]. The display shows:
ALL FWD XXX
co icm/co icm
5. Select the type of calls to forward.
5.1. co = outside line incoming or transferred calls
5.2. icm/co= both intercom and outside line calls
5.3. icm = intercom calls only.
6. You hear a confirmation tone and the extension returns to idle. The
Status Lamp is lit green and the display shows FWDin the middle of
the bottom row.
Busy Call Forward
1. Press !2 or the feature button designated as CALL FWD (if
available). The display shows:
CALL FORWARD
all busy next
2. Press [busy]. The display shows:
BUSY FWD. _
bksp save chg
3. Input the extension number to which calls are to be forwarded.
4. Press [save]. The display shows:
BUSY FWD XXX
co icm/co icm
5. Select desired type of calls to forward.
5.1. co = outside line incoming or transferred calls
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5.2. icm/co= both intercom and outside line calls
5.3. icm = intercom calls only.
6. You hear a confirmation tone and the extension returns to idle. The
Status Lamp is lit green and the display shows FWDin the middle of
the bottom row.
No Answer Call Forward
1. Press !2 or the feature button designated as CALL FWD (if
available). The display shows:
CALL FORWARD
all busy next
2. Press [next]. The display shows:
CALL FORWARD
n_ans ext follow
3. Press [n_ans]. The display shows:
NO_ANS FWD. _
bksp save chg
4. Input the extension number to which calls are to be forwarded.
5. Press [save]. The display shows:
NO_ANS FWD. XXX
co icm/co icm
6. Select the type of calls to forward.
6.1. co = outside line incoming or transferred calls
6.2. icm/co = both intercom and outside line calls
6.3. icm = intercom calls only.
7. You hear a confirmation tone and the extension returns to idle. The
Status Lamp is lit green and the display shows FWDin the middle of
the bottom row.
External Call Forward
1. Press !2 or the feature button designated as CALL FWD (if
available). The display shows:
CALL FORWARD
all busy next
2. Press [next]. The display shows:
CALL FORWARD
n_ans ext follow
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3. Press [ext]. The display shows:
_
bksp save chg
4. Input the telephone number (cell phone, other office, etc.) where calls
are to be forwarded.
5. Press [save].
6. You hear a confirmation tone and the display briefly shows the
telephone number where outside line transfers will be routed. The
extension returns to idle, the Status Lamp is lit green, and the display
shows FWDin the middle of the bottom row.
Follow Call Forward
1. Press !2 or the feature button designated as CALL FWD (if
available). The display shows:
CALL FORWARD
all busy next
2. Press [next]. The display shows:
CALL FORWARD
n_ans ext follow
3. Press [follow]. The display shows:
FOLLOW ME
preset remote
Follow Me (from another extension to this extension)
1. Press !2 or the feature button designated as CALL FWD (if
available). The display shows:
CALL FORWARD
all busy next
2. Press [remote]. The display shows:
REMOTE SELECTION
del set
3. Press [set]. The display shows:
FOLLOW FM _
bksp save chg
4. Input the extension number where calls are to be forwarded from.
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5. Press [save]. The display shows:
FOLLOW FM XXX
co icm/co icm
6. Select the type of calls to forward.
6.1. co = outside line incoming or transferred calls
6.2. icm/co= both intercom and outside line calls
6.3. icm = intercom calls only.
7. The display shows:
PSWD :_
bksp save chg
8. Input the password of the extension from which the calls will be
forwarded.
9. Press [save]. You hear a confirmation tone and the extension returns
to idle. The display shows FORWARD FROM XXX.
Follow Me (from this extension to another extension)
1. Press !2 or the feature button designated as CALL FWD (if
available). The display shows:
CALL FORWARD
all busy next
2. Press [preset]. The display shows:
FOLLOW TO _
bksp save chg
3. Input the extension number from which calls will be forwarded.
4. Press [save]. The display shows:
FOLLOW FM XXX
co icm/co icm
5. Select the type of calls to forward.
5.1. co = outside line incoming or transferred calls
5.2. icm/co= both intercom and outside line calls
5.3. icm = intercom calls only.
6. You hear a confirmation tone and the extension returns to idle. The
display shows FORWARD FROM XXX.
Operation – Delete Forward
1. Press the middle Interactive Soft Button (under the FWDin the display).
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2. Each active mode of forward will be displayed, e.g.:
BUSY FWD. XXX
del more
3. If you want to delete this forward, press [del]. Otherwise…
4. Press [more] for other active forward settings.
Caller ID (Standard on all CO Lines)
This telephone company feature requires a Caller ID (CID) service
subscription from the telephone company.
The DX-80 system will receive Type 1 Caller ID data from the telephone
company on all outside lines and will display this data on the LCD.
Operation – Options at a Digital Speakerphone
1. When an outside line with CID data has been answered, the left LCD
Interactive button can be used to toggle the displayed data between
Name received and Number received. An example follows:
LINE 5 00:44
JAMES SCOTT
2. Press the Left Interactive button to view the telephone number:
LINE 5 00:44
8135551401
3. Press the Left Interactive button to return to the name display.
Caller Identification Table – Callback
!6
Caller ID information for one hundred calls is stored in a CID Table. You
can review all call data, dial a stored number, or delete call data.
Operation
1. While the extension is idle (no active calls), press the CID Table code
!6
.
2. Input the attendant extension password.
3. Press [show]. The display shows:
CID CALL TABLE
USE VOL +/- KEYS
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4. Use the
bar (up and down) to go through the Caller ID
Table. Up reviews the list from the most recent. Down reviews the list
from the oldest recorded.
4.1. Each logged call has three screens that may be viewed: Name,
Number, Time and Date.
4.1.1. Press [more] to view the screens.
JOHNSON BILL
dial more del
8135551401
dial more del
9/19 4:32 PM
dial more del
4.1.2. Press [del] to delete a logged call.
4.1.3. Press [dial] to dial a logged call.
Default Set
!69
Use Default Set to clear all active modes at your extension (Call Forward,
Do Not Disturb, etc.)
Operation
1. Press !69.
2. The display shows the following screen to confirm the intention:
DEFAULT SET
go
3. Press [go] to invoke the operation.
4. You hear a confirmation tone and the operation is complete.
Dial Pad Confirmation/Touch Tone
! 1
Dial Pad Confirmation is the tone you hear to confirm that you have
pressed a button on the Dial Pad. Touch tone can be disabled.
Operation
While the telephone is idle, press ! 1. You hear a
confirmation tone and the display indicates the current status.
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TOUCH TONE ON
TOUCH TONE OFF
Distinctive Ringing – Extension
! 7
You may choose one of eight Distinctive Ringing tones for your extension
to help identify when your extension is ringing.
Operation
1. Press the Distinctive Ringing code ! 7.
2. You hear the current Tone and the setting displays.
RING TYPE :1
chg
3. Press [chg] until you hear the tone you want and it displays.
Do Not Disturb
!4
DND blocks all outside line and intercom call ringing. You can activate DND
while your telephone is idle or busy. Some extensions with a higher Class
Of Service may override the active DND condition.
When you have activated DND, you will hear special intercom (stutter)
reminder tone when you lift the handset or use the speakerphone. If you
have assigned a button on your digital speakerphone specifically for DND,
that button will light whenever you activate the feature.
Operation – Set DND
1. While your extension is idle (no other call activity), press
2. Do Not Disturb is activated, and the display momentarily shows:
4.
DO NOT DISTURB
3. When the display reverts back to idle condition, the set condition
shows in the bottom row of the display:
SEP 25 MON 10:25
EXT DND 103
Operation – Cancel DND
1. While your extension is idle (no other call activity), press
2. Do Not Disturb is deactivated, and the display momentarily shows:
4.
DND DELETE
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3. When the display reverts back to idle condition, the “DND” is removed
from the display.
Extension Feature Status Check
! 8
To find out the current condition of features on your telephone, press
! 8 and review the following features:
a) LNR = empty
m) Day COS = 0
b) SNR = No Saved Number
c) Memo = No Saved
Number
d) Telephone Lock = No
e) Auto Hold = No
f) Page Receive = Yes
g) Busy Ring = Yes
h) Hotline to = NULL
i) Position
n) Eve COS = 0
o) Monitor COS = 5
p) Warning Tone = No
q) Drop Call Out = No
r) Drop Call In = No
s) Intrusion Active = Yes
t) Intrusion Accept = Yes
u) Intrusion Tone = Yes
v) ECF Operation = No
w) SMDR Output = Yes
x) ICM Mode = VC-HF/PR/TN
j) Tenant Group
k) Pickup Group
l) Paging Group
Operation
1. The telephone must be idle.
2. Press ! 8.
3. The display shows the contents of LNR (Last Number Redial).
4. Use the right Interactive button [next] to advance through all of the
various extension features.
Extension Password
!97
All extensions of the DX-80 system have an associated User Password.
Passwords are used to facilitate Phone Lock, Call Forward Remote and
Attendant features. Password length is from four to eight characters and is
determined in system programming.
Operation – Change Your Extension Password
1. Press !97.
PSWD :_
bksp show chg
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2. Input the current password and then press [show].
LOCK PHONE
pswd yes no
3. Press [pswd].
N PSWD :_
bksp save chg
4. Input the new password and then press [save].
Feature Key Reset
!58
This feature is used to reset all Flexible Feature buttons to factory settings.
Operation
1. While the extension is idle (no call activity), press !58. The
display prompts for the password:
PSWD :_
bksp show chg
2. Enter the extension password and then press [show]. The display
prompts for confirmation:
FTR KEY RESET
go
3. Press [go]. The operation is complete and you hear a confirmation
tone.
Feature/Directory Number Lookup
! 5
Use Feature/Directory Number Lookup to find the directory number,
Feature Codes, and Suffix Codes required to operate system features.
Operation
1. While the telephone is idle (no call activity), press ! 5. The
display shows:
DIR#/CODE LOOKUP
dir ftr suffix
1.1. To find a system Directory Number, press [dir].
1.2. To find a system Feature Access Code, press [ftr]. Features are
listed abbreviated and alphabetically. (Note: Codes are input by
first pressing the ! button.)
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1.3. To find a Suffix Code, press [suffix]. The list displays digits dialed
after system resource directory numbers.
2. Use the [back] and [next] buttons to move through the display
categories.
3. Use
to return to a previous menu level.
4. Press the
button twice to exit Feature/Directory Number Lookup.
Flexible Feature Button Programming
! 3
Digital Speakerphones have thirty dual-colored Flexible (Programmable)
Feature Buttons. You can store any system feature code on any available
Feature Button for one-button operation. Certain programmed feature
buttons will light when activated (DND, Call Forward, DSS/BLF, etc.), while
others such as Call Pick-Up, Background Music, Last Number Redial, do
not.
Features are separated into two distinct categories for programming onto
Flexible Buttons: Directory Numbers or Feature Codes.
Operation
1. While the phone is idle, press ! 3. The display indicates that
you are in Feature Key programming mode by prompting you to press
a key:
PRESS FTR KEY
2. Press the Flexible Feature Button that you want to program. The
current programming displays:
F98____
show chg
3. Press [chg].
SELECT FUNCTION
dir feat
4. To program the button, you must know the code type. Use
Feature/Directory Number Lookup to locate the feature and code you
want to program.
4.1. To program a directory number, press [dir].
DIR NUMBER :_
bksp save chg
4.1.1. Input the appropriate directory number and then press [save].
If you make a mistake, use [bksp] and [chg] to re-enter the
number.
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4.2. To program a feature code, press [ftr].
FTR CODE:_
bksp save chg
4.2.1. Press the ! button.
4.2.2. Input the feature code 6
(for CID Table review) and
then press [save].
5. Continue programming other Flexible Feature Buttons or lift/replace
the handset to exit this programming.
Headset Mode
!9
All Digital Speakerphones have a standard 2.5 millimeter headset jack.
When Headset Mode is selected (either by pressing a preprogrammed
headset feature key or dialing the Headset Mode code), the
used to activate/deactivate the headset.
button is
When you press the
button, Headset Mode active and the extension
status changes to an off-hook condition. When you press the
again, the extension status returns to idle, disconnecting any call in
progress.
button
Operation – Activate Headset Mode
1. While the telephone is idle, press !9
or press the Flexible
Feature button designated as HEADSET MODE (if available). The
display indicates the new status:
HEADSET ENABLED
Operation – Deactivate Headset Mode
1. While the telephone is idle, press !*9
or press the Flexible
Feature button programmed with the Headset Mode code. The display
indicates the new status:
HEADSET DISABLED
Operation – Use the Headset to Place a Call
1. While the telephone is idle, press
, a DSS button, or outside line
button. The button LED flashes to indicate that the headset is
active. You hear Intercom dial tone, outside line dial tone, or Intercom
ring-back tone, depending on the function invoked.
2. Press
again to disconnect the current call.
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Operation – Use the Headset to Answer a Call
1. While the telephone is ringing, press
. The
button LED
flashes to indicate that the headset is active. The ringing call is
answered and connected to the headset.
2. Press
again to disconnect the current call.
Hidden Codes
!61
The Hidden Code feature allows you to store a four-digit code so you can
dial it by pressing only one button. (To operate, the Hidden Code must be
stored on a Flexible Feature button.) This feature is typically used to store a
password for the voice mail mailbox.
Operation – Storing a Code
1. While the telephone is idle, access Flexible Feature Button
Programming (! 3) and then press the feature button to be
stored with your Hidden Code.
AVAILABLE KEY
chg
2. Press [chg].
SELECT FUNCTION
dir feat
3. Press [feat].
FTR CODE:_
bksp save chg
4. Press !61 + {the four-digit code to store}.
5. Press [save].
6. Press
to exit Flexible Feature Button Programming.
Operation – Using the Hidden Code
1. Access the voice mail system (either the DX-80 Voice or an external
voice mail system) by pressing the feature button designated as
VOICE MAIL (if available).
2. When you hear the prompt to enter your password, press the Hidden
Code button.
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Hot Key Enable/Disable
! 6
Hot Key is the automatic operation of dial pad keys while the telephone is
idle. That is, if the telephone is idle and you press a dial pad key
(1234567890 *), that button operation is
processed as the first command of others that will follow (like the remainder
of an extension number). Hot Key can be disabled.
Operation – Disable
While the telephone is idle, press ! 6. The display will momentarily
show the feature status invoked:
HOT KEY DISABLED
Operation – Enable
While the telephone is idle, press ! 6. The display will momentarily
show the feature status invoked:
HOT KEY ENABLED
Hotline
!9*
Hotline allows the user to access an extension or Speed Dial Directory
number simply by lifting the handset. This feature is especially useful for
elevator phones and applications that dictate a specific destination for
extension(s) of the system.
Operation – Setup
1. While the telephone is idle, press !9*.
HOTLINE TO :NULL
chg
2. Press [chg].
HOTLINE TO :_
bksp save chg
3. Input the speed dial directory number or extension number to which
this extension is to be connected when the handset is lifted. Then
press [save].
HOTLINE TO :xxx
immediate delay
4. Select if this destination is to be immediate or delayed.
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4.1. If you select [immediate], you hear a confirmation tone and the
function is invoked.
4.2. If you select [delay]:
DELAY TIME :1
chg
4.2.1. Press [chg] until the appropriate delay time (in seconds)
displays.
Operation – Invoke Hotline
1. While the telephone is idle, lift the handset. A call is placed to the
selected destination either immediately or after the delay time.
2. Hang up to complete the call.
Intercom Mode Selection
!98
A Digital speakerphone has the benefit of receiving intercom calls in three
ways:
·
·
·
Voice Announce Hands-free reply mode
Voice Announce Privacy mode
Tone Ringing mode
The Status Lamp and Feature button (if programmed) will indicate:
Status Bar
(when intercom
call is received)
Button
Lamp
Momentary Display
Confirmation
Confirmation
Tone Heard
Mode
Voice Announce
– Handsfree
Green
lamp
single burst
tone
Solid Red lamp
VA-HF MODE
Voice Announce
– Private
Red
lamp
VA-PRIVACY
MODE
single burst
tone
Slow Flashing
Red lamp
No lamp
lit
single burst
tone
Fast Flashing
Green lamp
Tone Ring Mode
TONE RING MODE
Operation – Setup
1. While your extension is idle, press !98. You hear a
confirmation tone and the display indicates the new mode set:
VA-PRIVACY MODE
VA-HF MODE
TONE RING MODE
2. Press !98 again to advance through each of the available
modes.
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Operation – Receiving a Call in VA-HF Mode
When your extension is idle, you will be alerted of intercom calls by
one tone burst. The voice connection is then established immediately
and you may respond to the calling extension without lifting the
handset.
Operation – Receiving a Call in VA-Privacy Mode
1. When your extension is idle, you will be alerted of an intercom call by
one tone burst. The voice connection is then established immediately
with the Mute function activated at your extension. You hear the calling
extension voice announcement over the speaker, but the microphone
in your telephone is disabled.
2. You can:
2.1. Lift the handset to speak confidentially with the caller.
2.2. Press the
button to deactivate the Mute feature and speak
with the caller hands-free (using speakerphone mode).
Operation – Receiving a Call in Tone Mode
1. When your extension is idle, you will be alerted of an intercom call by
a double-burst tone which is repeated until you respond or until the call
follows a Call Forward route.
2. You can:
2.1. Lift the handset to speak confidentially with the caller.
2.2. Press the
button to activate the speakerphone and speak
with the caller using the speakerphone.
Messaging – Status Text
!90
You can invoke a display message to inform other users of the current
status of your extension. There are six programmed messages and one
custom message that you can use. Whenever another digital speakerphone
user calls an extension with an active Status message, the message is
displayed at the calling extension.
Operation – Setup
1. The extension must be idle.
2. Press !90. The display shows the first message choice
(custom):
EMPTY
store next chg
2.1. To input a custom message, press [chg] and then use the
alpha-numeric chart and dial-pad to write the message.:
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Number + * = lower case letter
2.2. Press
a space.
to advance to the next character position or to enter
2.3. Press [save].
2.4. Otherwise, press [next] until the appropriate pre-programmed
message displays.
3. To activate the message, press [store].
Operation – Deactivate
1. The extension must be idle.
2. Press !*90. The display shows:
STATUS MSG DEL
3. The telephone returns to idle.
Night Service Mode / Activate
!63
Business situations such as after-hours operation may require different
ringing patterns than those during normal business operations. The system
can be placed into Evening Mode as one of the available Service Modes.
This mode of operation allows outside line ringing, dialing characteristics
and various other features to be adjusted for special handling during these
times.
Any extension may manually switch the system service from day to night
mode, or vice-versa, using the Attendant Administration (with the correct
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password). The attendant extension can set the system mode of operation
using the Evening Mode code or a feature button programmed with the
code for simple one-button operation.
Operation – Change Service Mode
1. At the attendant extension:
1.1. Press the button programmed with the Service Mode feature
code.
Or enter the feature code…
1.2. Press !63.
PSWD :_
1.3. Input the attendant extension password.
2. The Service Mode is advanced to the next mode.
3. Repeat until the appropriate mode of service displays.
Page Allow/Deny
! 9
You can block one-way page announcements at your extension by dialing
the Page Deny code. The Page Allow/Deny feature does not affect enabled
Background Music.
Operation – Setup
1. When the extension is idle, press ! 9.
PAGING DENY
2. Press ! 9 again to enable page announcements at your
extension.
PAGING ACCEPT
Pause/Pause Insertion
Pause Insertion is used to generate an intentional delay in dialing on
outgoing outside line calls. You can store a pause or a combination of
pauses in the Speed Dial bins to allow timed access to special services
while allowing you to monitor the progress of the call.
A pause will appear as “P” on the display.
Operation
When storing numbers in speed dial, use the feature code !70
to insert a pause.
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Phone Lock/Unlock
!97
Use this feature to prevent anyone from making unauthorized outside line
calls from your extension. This feature code is also used to program your
private, four-digit extension password.
Operation – Lock Your Phone
1. Press!97.
PSWD :_
bksp show chg
2. Input the current password (factory “9999” for ext. 101, “0000” for all
others) and then press [show].
LOCK PHONE
pswd yes no
3. Press [yes].
PHONE LOCKED
4. No outside line calls can be made at this extension.
Operation – Unlock Your Phone
1. Press !97.
PSWD :_
bksp show chg
2. Input the current password and then press [show].
LOCK PHONE
pswd yes no
3. Press [no].
PHONE UNLOCKED
4. Outside line calls can now be made at this extension.
Speakerphone
The Digital Executive Telephones of the DX-80 system are all equipped
with a high-quality, half-duplex speakerphone. This feature makes it
possible to place hands-free (conference room style) calls. (Speakerphone
is disabled when Headset Mode is enabled.)
Operation – Placing a Call
1. Press an idle outside line button or dial an intercom number.
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2. The
active.
button LED lights immediately and the speakerphone is
to hang up the call. (Or lift the handset to convert the call
3. Press
from a hands-free speakerphone connection to a private handset
connection.)
Operation – Answering a Call
1. While your phone is ringing, press the
button.
2. The
active.
button LED lights immediately and the speakerphone is
3. Press
to hang up the call. (Or lift the handset to convert the call
from a hands-free speakerphone connection to a private handset
connection.)
Status Lamp
Each Digital Speakerphone is equipped with a dual colored LED Status
Lamp to assist the user in recognizing the extension status. The Status
Lamp will give these visual indications:
Flash Rate
Fast
Priority
Red Lamp
Green Lamp
Incoming outside line
Ringing
Incoming Intercom
Ringing
1
2
3
Slow
Mute
Message Waiting
Speakerphone/Headset
in use
Steady
Call Forward active
Volume Control
The DX-80 digital speakerphone is equipped with a volume control that you
can use to adjust the various volume settings of the telephone. The
following function volumes can be adjusted:
·
·
·
·
Background Music
Ringing
Handset
Speaker (Includes speakerphone and
page announcement volume)
·
Headset
You can adjust the volume for each function while that function is in use.
You can adjust ringer volume while the telephone is idle.
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Operation
While the function is active, press the
UP or DOWN as
necessary. The volume for this function is now set and will be retained for
any future use of this mode.
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