Verizon Network Router GS588AD306 User Manual

Wireless  
DSL Gateway  
GT704WGB  
User Manual  
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Contents  
Wireless DSL Gateway User Manual (con’t)  
5
Configuring Advanced Settings  
5.0 Introduction  
5.1 Accessing Advanced Settings  
5.2 DSL Settings  
5.3 DHCP Settings  
5.4 LAN IP Address  
5.5 WAN IP Address  
5.6 QoS Settings  
5.7 Remote Management  
5.8 Dynamic Routing  
5.9 Static Routing  
5.10 UPnP (Universal Plug and Play)  
5.11 USB Port Detection  
5.12 Time Zone  
5.13 Remote Syslog Capture  
6
Configuring Security Settings  
6.0 Introduction  
6.1 Accessing Wired Security Settings  
6.2 Firewall  
6.3 Applications  
6.4 Rule Management  
6.5 DMZ Hosting  
6.6 NAT (Network Address Translation)  
6.7 Port Mapping  
7
Parental Controls  
7.0 Introduction  
7.1 Activating Parental Controls  
7.2 Services Blocking  
7.3 Website Blocking  
7.4 Schedule Rules  
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Contents  
Wireless DSL Gateway User Manual (con’t)  
8
Configuring Utilities  
8.0 Introduction  
8.1 Accessing Utilities  
8.2 Restore Default Settings  
8.3 Upgrade Firmware  
8.4 Multiple PVC  
8.5 Web Activity Log  
8.6 System Log  
8.7 OAM Ping Test  
8.8 Ping Test  
8.9 Reboot  
9
Troubleshooting  
9.0 Introduction  
9.1 Troubleshooting  
9.2 Frequently Asked Questions  
A
Reference  
A.0 Introduction  
A.1 Locationg Computer Information  
A.2 Locating Windows Operating System Files  
B
Setting Up Static IP  
B.0 Introduction  
B.1 Windows 98 SE  
B.2 Windows Me  
B.3 Windows 2000  
B.4 Windows XP  
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Contents  
Wireless DSL Gateway User Manual (con’t)  
C
Computer Security  
C.0 Introduction  
C.1 Overview  
C.2 Comparing DSL Service with a Dial-Up Modem  
C.3 Gateway Security  
C.4 Computer Security  
C.5 Electronic Security  
D
Specifications  
D.0 Introduction  
D.1 General  
D.2 Wireless Operating Range  
D.3 LED Indicators  
D.4 Environmental  
E
Glossary  
E.0 Introduction  
E.1 Glossary  
F
Service Acronyms  
F.0 Introduction  
F.1 Service Acronym Definitions  
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1.0 Introduction  
1.1 System Requirements  
1.2 Features  
1.3 Important Safety  
Instructions  
1.4 Getting to Know the  
Gateway  
1
Introduction  
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The Gateway is the simplest way to  
connect computers to a high-speed  
broadband connection.This easy-to-use  
product is perfect for the home office or  
small business. If you want to take your  
computing to the next level, the Wireless  
DSL Gateway is sure to be one of the keys  
to your success.  
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1.1 System Requirements  
The Gateway must be used with the following systems and software:  
s Active DSL service  
s Computer with an 10 Mbps or 10/100 Mbps Ethernet connection, or USB  
connection  
s Microsoft Windows 98 Second Edition (SE), Millennium Edition (Me), NT 4.0,  
2000, XP,Vista Mac OS 7.1+, 8.0+, 9.0+, OS X+  
Note: USB LAN port is not supported with Microsoft Windows NT 4.0, Windows  
Vista 64-bit, or Mac OS.  
s Internet Explorer 4.0 or higher (5.x+ recommended) or Netscape Navigator  
4.0 or higher (4.7+ recommended)  
s TCP/IP network protocol installed on each computer  
1.2 Features  
The Gateway features:  
s Plug-and-Play installation support for computers running Windows operating  
systems (98SE, Me, 2000, XP, and Vista)  
s ADSL WAN port (RJ-11)  
s Full-rate ANSI T1.413 Issue 2, ITU G.992.1(G.dmt) and G.992.2(G.lite)  
standard compliance  
s Auto-handshake for different ADSL flavors  
s USB 1.1 device specification compliance  
s 12 Mbps USB data rate (full speed) support  
s Bridged Ethernet over ATM, PPP over ATM, PPP over Ethernet  
s Precise ATM traffic shaping  
s IP packet routing and transparent bridge  
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Introduction  
1
1.3 Important Safety Instructions  
s RIP-1, RIP-2, and static routing protocol support  
s Built-in NAT, DHCP server  
s DNS relay support  
s PAP/CHAP authentication, administrative passwords through Telnet  
s 64-, 128-, and 256-bit WEP/WPA wireless LAN security  
s IEEE 802.3 Ethernet standard compliance  
s 10/100 Base-T Ethernet ports (4)  
s Fast Ethernet flow control support  
s Web-based configuration setup  
s FTP firmware upgradeable  
s Web download support  
s 802.11b/g support  
s WPS support  
1.3 Important Safety Instructions  
When using telephone equipment, basic safety precautions should always be  
followed to reduce the risk of fire, electrical shock, and personal injury, including  
the following:  
s Do not use this product near water – for example, near a bathtub, kitchen  
sink, laundry tub, or swimming pool, or in a wet basement;  
s Avoid using a telephone (other than a cordless type) during an electrical  
storm, as there may be a remote risk of electrical shock due to lightning;  
s Do not use the telephone to report a gas leak in the vicinity of the leak;  
s Use only the power cord and batteries indicated in this manual;  
s Do not dispose of batteries in fire, as they may explode – check with local  
codes for possible special disposal instructions.  
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Wireless DSL Gateway User Manual  
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1.3a Telephone Line Cord Caution  
To reduce the risk of fire, use only No. 26 AWG or larger (e.g., 24 AWG) UL Listed  
or CSA Certified Telecommunication Line Cord.  
1.4 Getting to Know the Gateway  
This section contains a quick description of the Gateway’s lights, ports, etc.  
The Gateway has several indicator lights (LEDs) and a button on its front panel,  
and a series of ports and switches on its rear panel.  
1.4a Front Panel  
The front panel of the Gateway features nine lights: Power, DSL, Internet,  
Ethernet (4), USB, and Wireless.  
Power Light  
The Power light displays the Gateway’s current status. If the Power light glows  
steadily green, the Gateway is receiving power and fully operational.When the  
Power light is rapidly flashing, the Gateway is initializing. If the Power light is  
glows red when the Power cord is plugged in, the Gateway has suffered a critical  
error and technical support should be contacted.  
DSL Light  
The DSL light illuminates when the Gateway is connected to a DSL line.  
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Introduction  
1
1.4 Getting to Know the Gateway  
Internet Light  
When the Internet light glows steadily, the Gateway is connected to the DSL  
provider.When it flashes, the Gateway’s built-in DSL modem is training for the  
DSL service.  
Ethernet Lights  
The Ethernet lights illuminate when the Gateway is connected to one or more of  
its yellow Ethernet ports.  
USB Light  
The USB light illuminates when the Gateway is connected via its USB port.  
Wireless Light  
The Wireless light illuminates when the Gateway is connected wirelessly (if the  
Gateway’s Wireless feature is turned on).  
WPS Button  
The WPS button activates WPS (WiFi Protected Setup) on the Gateway. See  
chapter 4,“Configuring Wireless Settings,for more information about WPS.  
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1.4b Rear Panel  
The rear panel of the Gateway contains seven ports (Ethernet [4], Phone, USB,  
and Power), as well as Reset and Power switches.  
Ethernet Ports  
The Ethernet ports are used to connect computers to the Gateway via Ethernet  
cable.The Ethernet ports are 10/100 Mbps auto-sensing ports,and either a straight-  
through or crossover Ethernet cable can be used when connecting to the ports.  
DSL Port  
The DSL port is used to connect the Gateway to a DSL (Digital Subcriber Line)  
connection.  
Reset Switch  
Depressing the Reset switch for one second will restore the Gateway’s factory  
default settings.To reset the Gateway, depress and hold the Reset switch for  
approximately ten seconds.The reset process will start after releasing the switch.  
USB Port  
The USB port is used to connect a computer to the Gateway via USB cable.  
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Introduction  
1
1.4 Getting to Know the Gateway  
Power Port  
The Power port is used to connect the Power cord to the Gateway.  
Warning: Do not unplug the Power cord from the Gateway during the reset  
process. Doing so may result in permanent damage to the Gateway.  
Power Switch  
The Power switch is used to power the Gateway on and off.  
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2.0 Introduction  
2.1 Accessing Quick Setup  
Screens  
2.2 Changing the Password  
2
Performing a  
Quick Setup  
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This chapter is a guide through a quick  
set up of the Gateway, including how  
to connect the Gateway to the ISP and  
changing the Gateway’s password.  
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2.1 Accessing Quick Setup Screens  
To complete the quick setup, have the Welcome Letter or ISP Worksheet handy. If  
the document is not available, contact the ISP immediately.  
To access the Quick Setup screens:  
1. Open a Web browser. In theAddresstext box, type:  
http://192.168.1.1  
then press Enter on the keyboard.  
2. TheHomescreen appears. Click Quick Setup.  
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Quick Setup  
2
2.1 Accessing Quick Setup Screens  
3. A login window appears. Enter the user name and password in the  
appropriate text boxes, then click OK.  
Note:The default user name isadmin.”The default password ispassword.”  
4. Follow the instructions in theWelcome to the Quick Setupscreen, then  
click Next.  
5. At the top of the next window, select PPPoE or DHCP.  
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6. If PPPoE was selected in step 5, the default user name and password are  
entered in the appropriate text boxes.IfDHCPwas selected, go to step 8.  
7. If PPPoE was selected in step 5, select the IP type (“Dynamic IP-DHCP  
[Default]orSingle Static IP Address”). If Single Static IP Address was  
selected, enter the address in the appropriate text box.  
8. Optional - Select the DNS type (“Dynamic DNS Addresses [Default]or  
“Static DNS Addresses”). If Static DNS Addresses was selected, enter the  
primary and secondary DNS addresses in the appropriate text boxes. If  
unsure what to enter in this section, contact the ISP.  
9. Click Apply at the bottom of the screen.  
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Quick Setup  
2
2.2 Changing the Password  
10. Read the instructions on the next screen.The Gateway is successfully  
configured.  
The Power light flashes rapidly while the Gateway restarts, then glows steadily  
green when fully operational.The Internet light will also glow steadily green.The  
Gateway is now configured and users can start surfing the Internet.  
If an error appears, stating the Web browser was unable to connect to the  
Internet, check the configuration settings. Ensure all the information required by  
the ISP is entered correctly.  
2.2 Changing the Password  
To create or change the password allowing access to the Gateway’s Web  
Configuration screens, follow these instructions:  
1. From theHomescreen, select Security.  
2. TheSecurityscreen appears. Select Admin User Name and Password.  
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3. TheChange Admin Username/Passwordscreen appears. Enter a new  
Username in theAdmin User Nametext boxt, then enter a new password in  
theAdmin Passwordtext box. Make sure to write down the user name and  
password and keep it in a secure location.They will be needed to access the  
Gateway’s Web Configuration screens in the future.  
4. Click Apply at the bottom of the screen.  
5. Read the instructions on the next screen.The user name and password are  
successfully changed.  
Once the Gateway has rebooted, the new user name and password are active.  
To access the Gateway’s Web Configuration screens, the new user name and  
password must be entered.  
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3.0 Introduction  
3.1 Broadband Connection  
Status  
3.2 Network Status  
3
Viewing the  
Gateway’s  
Status  
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After configuring the Gateway, the  
Gateway’s connection and network status  
can be viewed.The Internet connection  
status is viewed in theBroadband  
Connection Statusscreen, while the  
network status is viewed in theMy  
Networkscreen.  
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Viewing Status  
3
3.1 Broadband Connection Status  
3.1 Broadband Connection Status  
To view the Gateway’s connection statistics, select Status in the Home screen.  
TheBroadband Connection Statusscreen appears. There are three sections in  
this screen: General Statistics, PPP Status, and DSL Status.  
Note: No settings (other than connecting or disconnecting from the Internet  
by clicking on Connect or Disconnect) can be changed from the Broadband  
Connection Status screen.  
3.1a General Statistics  
The top section of the Broadband Connection Status screen displays general  
statistics regarding the Gateway, including model number, firmware version, IP  
address, and gateway IP address.  
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3.1b PPP Status  
The middle section of the Broadband Connection Status screen displays the  
status of the Gateway’s PPP connection, including user name, authentication  
failures, and packets sent and received.  
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Viewing Status  
3
3.1 Broadband Connection Status  
3.1c DSL Status  
The bottom section of the Broadband Connection Status screen displays the  
status of the Gateway’s DSL connection, including mode settings, connection  
status, and number of discarded packets. Click Reset to refresh all statistics on  
this screen  
In the menu on the left side of the Broadband Connection Status screen, there  
are two other options available to view:NAT Table and Routing Table. Click to  
generate the option of choice.  
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NAT Table  
Selecting NAT Table generates theNAT Tablescreen.This screen displays an  
overview of the current list of open connections through NAT (Network Address  
Translation) the Gateway supports between the networked computers and the  
Internet.  
Routing Table  
Selecting Routing Table generates theRouting Tablescreen.This screen  
displays the an overview of the Gateway’s network routes.  
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Viewing Status  
3
3.2 Network Status  
3.2 Network Status  
To view the Gateway’s network status, select My Network in theHomescreen.  
TheMy Networkscreen appears, listing all devices connected to the network.  
From this screen, various settings can be accessed, including Website blocking,  
Schedule Rules, and Enable Application.  
To view the network status of a particular device, click View Device Details for  
the device. An overview of the device’s network status appears.  
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4.0 Introduction  
4.1 Accessing Wireless Setup  
4.2 Basic Wireless Setup  
4.3 Wireless Advanced Settings  
4.4 Wireless Status  
4.5 WPS (WiFi Protected Setup)  
4
Configuring  
Wireless  
Settings  
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This chapter explains how to set up the  
Gateway’s wireless network capabilities,  
including creating a wireless network,  
enabling wireless security, and viewing the  
Gateway’s wireless connection status.  
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4.1 Accessing Wireless Setup  
To access the Gateway’s Wireless Settings:  
1. Open a Web browser. In theAddresstext box, type:  
http://192.168.1.1  
then press Enter on the keyboard.  
2. TheHomescreen appears. Click Wireless Setup.  
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Wireless Settings  
4
4.1 Accessing Wireless Setup  
3. A login window appears. Enter the user name and password in the  
appropriate text boxes, then click OK.  
Note:The default user name isadmin.”The default password ispassword.”  
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4. TheWireless Basic Settingsscreen appears.To modify a specific  
configuration, click on its name in the menu bar on the left, or from the list in  
the middle of the screen.  
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Wireless Settings  
4
4.2 Basic Wireless Setup  
4.2 Basic Wireless Setup  
To perform a basic setup of a wireless network using the Gateway:  
1. In theWireless Basic Settingsscreen, turn the Gateway’s wireless radio on  
by selecting On.  
2. Create a name for the wireless network and enter it in theESSIDtext box.  
3. Select a channel from theChanneldrop-down menu. In the United States,  
use channels 1-11.  
4. Activate WEP (Wired Equivalent Privacy) to secure the wireless network by  
selecting WEP.  
5. Create a 64-bit WEP key by selecting 64-bit WEP Key from theselect a WEP  
Keydrop-down menu, then entering a 10-digit key in theKey Codetext  
box.The digits can be any letter from A-F, and any number from 0-9.  
6. Write down the Gateway’s wireless settings.To connect other devices to the  
wireless network, the deviceswireless settings must match the Gateway’s  
wireless settings exactly. Check theCurrent Wireless Statusbox (available  
in any wireless setting screen) to view the Gateway’s wireless status and  
settings.  
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4.3 Wireless Advanced Settings  
To access the Gateway’s wireless advanced settings screens, select Advanced  
Settings from the menu on the left side of theWireless Basic Settingsscreen.  
This generates theWireless Advanced Settingsscreen. In this screen, the  
security of the wireless network can be activated and fortified.  
4.3a Wireless Security  
The first section of the Wireless Advanced Settings screen involves wireless  
security (securing wireless traffic as it transmits through the air).The Gateway  
offers three types of wireless security:WEP,WEP+802.1x, and WPA.  
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Wireless Settings  
4
4.3 Wireless Advanced Settings  
WEP  
Selecting WEP in the Wireless Advanced Settings screen generates theWEP  
Keyscreen. Here, the authentication type, encryption level, and WEP keys are  
entered to activate WEP (Wired Equivalent Privacy) security encryption for the  
wireless network.  
Authentication Type - There are three authentication types:Open, Shared,  
and Both. Open authenticaton allows any wireless-enabled device to recognize  
the network, even if the WEP key is invalid. Shared allows only wireless-enabled  
devices with the correct WEP key to recognize the network.  
64-bit WEP - 64-bit WEP requires one or more keys, each key comprising five  
hexadecimal pairs. One key (Key 1) is automatically generated by the Gateway  
at startup, based on the Gateway’s MAC address.This key is also displayed on  
a sticker on the bottom of the Gateway. A hexadecimal digit consists of an  
alphanumeric character ranging from 0-9 or A-F. An example of a 64-bit WEP key  
is: 4E-A3-3D-68-72.To create a new set of 64-bit WEP keys, activate one or more  
keys by clicking in the appropriate circles, then enter five hexadecimal digit pairs  
in each activated Key text box (Key 1-, Key 2-, Key 3-, Key 4-). After activating  
64-bit WEP, a computer with wireless capability can join the network only if  
these same keys are entered in the computer’s wireless encryption scheme.  
128-bit WEP - 128-bit WEP requires one or more keys, each key comprising 13  
hexadecimal pairs. A hexadecimal digit consists of an alphanumeric character  
ranging from 0-9 or A-F. An example of a 128-bit WEP key is: 3D-44-FE-6C-A1-EF-  
2E-D3-C4-21-74-5D-B1.To create a 128-bit WEP key, activate Key 1 by clicking in  
the appropriate circle, select128 bitfrom the drop-down list on the right, then  
enter 13 hexadecimal digit pairs in the Key text box. After activating 128-bit  
WEP, a computer with wireless capability can join the network only if this key is  
entered in the computer’s wireless encryption scheme.  
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256-bit WEP - 256-bit WEP requires one or more keys, each key comprising 29  
hexadecimal pairs. A hexadecimal digit consists of an alphanumeric character  
ranging from 0-9 or A-F.To create a 256-bit WEP key, activate Key 1 by clicking  
in the appropriate circle, select256 bitfrom the drop-down list on the right,  
then enter 29 hexadecimal digit pairs in the Key text box. After activating 256-bit  
WEP, a computer with wireless capability can join the network only if this key is  
entered in the computer’s wireless encryption scheme.  
Note: Not all wireless PC Cards support 128- or 256-bit WEP. Ensure all PC Cards  
installed in the networked computers support 128- or 256-bit WEP before  
activating.  
When finished with this screen, click Apply to save all changes.To return to the  
Wireless Advanced Settings screen, click Back.  
WEP+802.1x  
Activating WEP+802.1x in the Wireless Advanced Settings screen generates the  
“WEP+802.1xscreen.This setting is for enterprise networks only, and should be  
accessed by an experienced information systems specialist.  
To set up WEP+802.1x security, enter the IP address of the RADIUS server in the  
“Server IP Addresstext box, and theSecretkey (for communication between  
the RADIUS server and the Gateway) in theSecrettext box.ThePortand  
“Group Key Intervalvalues should remain the same.  
When finished with this screen, click Apply to save all changes.To return to the  
Wireless Advanced Settings screen, click Back.  
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Wireless Settings  
4
4.3 Wireless Advanced Settings  
WPA,WPA2, AnyWPA  
Activating any of the three WPA (Wi-Fi Protected Access) options in the Wireless  
Advanced Settings screen generates aWireless WPA Settingsscreen.The three  
WPA options use identical procedures to activate, although WPA2 provides  
stronger security than standard WPA. AnyWPA activates both WPA and WPA2.  
There are two levels of WPA.“Pre-Shared Key (PSK) for Home Networkis  
for home network security.To set up a PSK (Pre-Shared Key), enter 8-63  
alphanumeric characters in the text box. All wireless-enabled devices must  
support WPA and know the PSK to join the network.  
TheGroup Key Interval,”“Server IP Address,”“Port,andSecrettext boxes are  
enterprise network specific, and should only be accessed by an information  
systems professional. SeeWEP+802.1xon the previous page for more  
information.  
When finished with this screen, click Apply to save all changes.To return to the  
Wireless Advanced Settings screen, click Back.  
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ESSID Broadcast  
Selecting ESSID Broadcast in the Wireless Advanced Settings screen generates  
theESSID Broadcastscreen.  
To prevent a unwanted computers from joining the Gateway’s wireless network  
by using an ESSID ofAny,select Disable in the ESSID Broadcast screen.To  
broadcast the wireless network’s ESSID, select Enable.  
When finished with this screen, click Apply to save all changes.To return to the  
Wireless Advanced Settings screen, click Back.  
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Wireless Settings  
4
4.3 Wireless Advanced Settings  
Wireless MAC Authentication  
Selecting Wireless MAC Authentication in the Wireless Advanced Settings  
screen generates theWireless MAC Authenticationscreen.  
This feature allows the user to control the wireless LAN network by denying  
or allowing wireless access by specifying the MAC address of the wireless  
client(s) allowed or denied access on the wireless network.To do this, follow the  
instruction on-screen.  
When finished with this screen, click Apply to save all changes.To return to the  
Wireless Advanced Settings screen, click Back.  
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802.11b/g Mode  
Selecting 802.11b/g Mode in the Wireless Advanced Settings screen generates  
the802.11b/g Modescreen.  
Access to the Gateway’s network can be restricted to wireless clients using  
either the 802.11b or 802.11g wireless adapters. Click on the down arrow next  
to the drop-down menu and select the desired option.We recommend using  
theMixedmode (the default option), which enables both 802.11b and 802.11g  
wireless clients to join the network.  
When finished with this screen, click Apply to save all changes.  
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Wireless Settings  
4
4.4 Wireless Status  
4.4 Wireless Status  
To view the Gateway’s wireless status and settings, select Wireless Status from  
the menu on the left side of theWireless Basic Settingsscreen.  
TheWireless Statusscreen appears, which displays all of the settings of the  
Gateway’s wireless network settings.  
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4.5 WPS (WiFI Protected Setup)  
WiFi Protected Setup (WPS) provides an easier way to set up a wireless network.  
Instead of entering passwords or multiple keys on each wireless client (laptop,  
printer, external hard drive, etc.), the Router can create a wireless network that  
only requires pressing buttons (one on the Router, and one on the client [either  
built-in, or on a compatible wireless card]) to allow wireless clients to join the  
Router’s wireless network.  
4.5a Activating WPS  
To activate WPS on the Router:  
1. From the Router’s Home screen, click Wireless Setup, then select WPS from  
the menu on the left side.TheWiFi Protected Setupscreen appears.  
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Wireless Settings  
4
4.5 WPS (WiFI Protected Setup)  
2. Activate WPS by clicking theOnradio button underTurn WPS ON.”  
3. Click Apply at the bottom of the screen.The Router is now ready to accept  
WPS clients on its wireless network.  
4.5a Joining the WPS Wireless Network  
To join the WPS wireless network, press theWi-Fi Protected Setupbutton on  
the front panel of the Router, then press the WPS button on the wireless client.  
The Router and client will search and locate each other, then auto-configure  
whatever wireless security (WPA, etc.) is being used. It can take up to 2 minutes  
for the Router and client to finish the connection procedure.When the  
connection proecedure has completed, the client will be on the secure wireless  
network.  
Alternatively, a client can join the Router’s WPS wireless network by entering the  
Router’s WPS PIN number in the client’s wireless network setup GUI.The Router’s  
WPS AP PIN number is displayed in the WiFi Protected Setup screen. If no PIN  
appears, click Generate PIN to create one.  
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5.0 Introduction  
5.1 Accessing Advanced  
Settings  
5.2 DSL Settings  
5.3 DHCP Settings  
5.4 LAN IP Address  
5.5 WAN IP Address  
5.6 QoS Settings  
5.7 Remote Management  
5.8 Dynamic Routing  
5.9 Static Routing  
5.10 UPnP (Universal Plug and  
Play  
5
5.11 USB Port Detection  
5.12 Time Zone  
5.13 Remote Syslog Capture  
Configuring  
Advanced  
Settings  
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This chapter explains how to configure the  
Gateway’s advanced settings, including  
remote management, DHCP settings, and  
Quality of Service (QoS).  
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5.1 Accessing Advanced Settings  
To access the Gateway’s Advanced Settings:  
1. Open a Web browser. In theAddresstext box, type:  
http://192.168.1.1  
then press Enter on the keyboard.  
2. TheHomescreen appears. Click Advanced Setup.  
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Advanced Settings  
5
5.1 Accessing Advanced Settings  
3. A login window appears. Enter the user name and password in the  
appropriate text boxes, then click OK.  
Note:The default user name isadmin.”The default password ispassword.”  
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4. TheAdvanced Setupscreen appears.To modify a specific configuration,  
click on its name in the menu bar on the left, or from the list in the middle of  
the screen.  
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Advanced Settings  
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5.2 DSL Settings  
5.2 DSL Settings  
To access DSL Settings, select DSL Settings from theAdvanced Setupscreen.  
The Gateway’s VPI,VCI, Mode, and QoS (Quality of Service) settings can be  
changed from this screen, we recommend not changing these values without  
first consulting the ISP.  
5.3 DHCP Settings  
Selecting DHCP Settings in theAdvanced Setupscreen generates theDHCP  
Settingsscreen.The Gateway has a built-in DHCP (Dynamic Host Configuration  
Protocol) server that automatically assigns a different IP address to each  
computer on the network, eliminating IP address conflicts.  
The factory default setting is On.To disable the DHCP Server, select Off, then  
click Apply.  
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We strongly recommend leaving the DHCP Server option On. If the DHCP Server  
option is Off, ensure the IP addresses of the networked computers are on the  
same subnet as the IP address of the Gateway. For more information, seeDHCP  
Server Configuration.”  
5.3a DHCP Server Configuration  
Clicking in the check box labeledI would like to adjust the DHCP server  
settingsactivates the text boxes at the bottom of the DHCP Settings screen.  
Change the IP address range and DNS server information in these text boxes.  
Beginning IP Address  
This is the IP address at which the DHCP server starts assigning IP addresses.We  
recommend keeping the factory default setting (192.168.1.64).  
Ending IP Address  
This is the IP address at which the DHCP server stops assigning IP addresses.We  
recommend keeping the factory default settings (192.168.1.254).  
The beginning and ending IP addresses define the IP address range of the  
Gateway. If the default values are left intact, the Gateway supplies a unique  
IP address between 192.168.1.64 and 192.168.1.254 to each computer on  
the network. Note that the first three groups of numbers of the addresses are  
identical; this means they are on the same subnet.The IP address of the Gateway  
must be on the same subnet as the IP address range it generates. For instance, if  
the Gateway’s IP address is changed to 10.33.222.1, set the beginning IP address  
to 10.33.222.2, and the ending IP address to 10.33.222.254.  
Subnet Mask  
Enter the IP address of the DHCP server’s subnet mask here.  
Lease Time  
This value represents the amount of time (in seconds) the DHCP server holds  
onto a specific IP address.  
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Advanced Settings  
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5.4 LAN IP Address  
Domain Name  
This is the domain name provided by Verizon. If Verizon provided domain name  
information, enter it here. If not, leave the text box intact.  
DNS (Dynamic or Static)  
This is the type of DNS server provided by Verizon. If Verizon provided DNS  
server information, select the type here. If not, leave as is.  
DNS Server 1  
This is the primary DNS server provided by Verizon. If Verizon provided DNS  
server information, enter it here. If not, leave the text box intact.  
DNS Server 2  
This is the secondary DNS provided by Verizon. If Verizon provided secondary  
DNS server information, enter it here. If not, leave the text box intact.  
When finished in this screen, click Apply to activate any changes made.  
5.4 LAN IP Address  
Selecting LAN IP Address in theAdvanced Setupscreen causes a warning  
screen to appear.  
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Read the on-screen warning, then click Yes to continue.TheLAN IP Address”  
screen appears.  
The values in theModem IP AddressandModem Subnet Masktext boxes are  
the IP and subnet mask address of the Gateway as seen on the network.These  
values can be modified for your LAN network, but we recommend keeping  
the default factory settings (IP address 192.168.1.1; subnet mask address  
255.255.255.0).  
Note: If the Gateway’s LAN IP Address is modified, verify the DHCP Server  
range is within the same subnet. For more information, seeDHCP Server  
Configuration.”  
When finished in this screen, click Apply to activate any changes made.  
5.5 WAN IP Address  
Selecting WAN IP Address in theAdvanced Setupscreen causes a warning  
screen to appear.  
Read the on-screen warning, then click Yes to continue.  
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Advanced Settings  
5
5.5 WAN IP Address  
TheWAN IP Addressscreen appears.  
WAN IP Address allows manual set up of the IP address of the Gateway.To do  
this:  
Note: Some DSL providers use PPPoE to establish communication with an  
end user. Other types of broadband Internet connections (such as fixed point  
wireless) may use either DHCP or static IP address. If unsure which connection is  
present, check with Verizon before continuing.  
1. SelectDHCPorPPPoE,depending on the type of connection the ISP uses.  
If PPP Auto Connect is being used, click in the appropriate check box.  
2. If using PPPoE was selected in step 1, enter the user name and password in  
the appropriate text boxes.  
3. Select the IP type. IfSingle Static IP Addresswas selected, enter the IP  
address in theSingle Static IPtext box. IfMultiple Static IP Addresseswas  
selected, enter the designated gateway IP address and subnet mask address  
in theGateway AddressandSubnet Masktext boxes, respectively.  
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4. Enable Public/Private IP Addressing.This feature is used in conjunction  
with Multiple Static IP Addresses.When selected, the Gateway uses NAT  
for private IP addressing for the LAN, allowing both public and private IP  
addressing to be configured to the LAN simultaneously, while the DHCP  
server is reserved for private IP addressing. All computers using public IP  
addresses must have the public IP addresses statically assigned.  
5. Select the DNS type. If static DNS address was selected, enter the primary  
DNS address and, optionally, the secondary DNS address in the appropriate  
text boxes.  
6. Select Dialout on-demand (optional).To have the Gateway automatically  
connect to the Internet whenever needed (when a Web browser is opened,  
for example), activateDialout on-demandby clicking in the appropriate  
check box.When Dialout on-demand is activated, the user can also set the  
Gateway to disconnect from the Internet after a certain amount of idle  
time (no Internet activity).To do this, enter the number of idle time minutes  
(minimum 2 minutes) before disconnection occurs in the text box before  
“Minutes.”  
7. Adjust MTU settings (optional). Enter the maximum transmission unit (MTU)  
value (in bytes) in this text box.This value corresponds to the largest physical  
packet size the network is allowed to transmit. Packets larger than this size  
are divided into smaller packets. It is recommended to leave this value set at  
the default (1492).  
When finished in this screen, click Apply to activate any changes made.  
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Advanced Settings  
5
5.6 QoS Settings  
5.6 QoS Settings  
There are three QoS (Quality of Service) settings available through the Gateway’s  
Advanced Settings:QoS Settings Upstream, QoS Settings Downstream, and  
QoS Status.  
5.6a QoS Settings Upstream  
Selecting QoS Settings Upstream from theAdvanced Setupscreen causes the  
“QoS Upstream Settingsscreen to appear.  
QoS (Quality of Service) allows the prioritization of certain types of data traffic  
(such as VoIP traffic) over other types of traffic (such as standard data). Both  
upstream (data coming into the network) and downstream (data going out of  
the network) traffic can be prioritzed using QoS.  
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Enable QoS  
Clicking in this check box activates/deactivates QoS.  
Trusted Mode  
IfTrusted Modeis activated, all data traffic set to an IP precedence level of 5  
will be recognized as high priority traffic, regardless of IP or MAC address rule  
settings (used for VoIP only).  
Total Available Bandwidth  
Displays the total amount of available bandwidth (in kilobits per second).  
High Priority Bandwidth  
Enter the amount of high priority bandwidth to be used by the prioritized  
traffic type (cannot exceed total available bandwidth).  
Priority  
Always set toHighand cannot be changed.  
Protocol  
Select the data type being configured. Options:TCP, UDP, ICMP.  
Source  
Identify the source device here, using the device’s IP or MAC address, then  
enter appropriate value in text box. If IP is used, enter the netmask address, if  
applicable. A priority port range can also be defined, using thePort Rangetext  
boxes.  
Destination  
Identify the destination device here, using the device’s IP address, then enter  
appropriate value in text box. Enter the netmask address, if applicable. A priority  
port range can also be defined, using thePort Rangetext boxes.  
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Advanced Settings  
5
5.6 QoS Settings  
Rule List  
After finishing the configuration of the QoS settings, click Add to save the  
settings in the Rule List menu box.This collection of QoS settings can then be  
reused at a future time. If deleting a QoS rule list, highlight it, then click Remove.  
When finished in this screen, click Apply to activate any changes made.  
5.6b QoS Settings Downstream  
Selecting QoS Settings Downstream from theAdvanced Setupscreen causes  
theQoS Downstream Settingsscreen to appear.  
TheQoS Downstream Settingsscreen is identical to theQoS Upstream  
Settingsscreen, with the exception of theHigh Priority Bandwidthoption. Use  
this screen to configure QoS for data going out of the network.  
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5.6c QoS Status  
Selecting QoS Status from theAdvanced Setupscreen causes theIP QoS  
Statusscreen to appear.This screen displays the status of QoS upstream and  
downstream traffic, and differentiates both streams into high priority and  
normal priority traffic.  
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Advanced Settings  
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5.7 Remote Management/Telnet  
5.7 Remote Management/Telnet  
Selecting Remote Management in theAdvanced Setupscreen generates  
theRemote Management/Telentscreen. Remote management allows access  
to the Gateway through the Internet via another computer, while Telnet  
allows access to the Gateway using a computer running a Telnet program.  
we recommend leaving the Remote Management and Telnet Off (the factory  
default setting).The Gateway will be vulnerable to other users on the Internet if  
Remote Management or Telnet is activated.  
5.7a Remote Management  
To access the Gateway from the Internet, activate Remote Management by  
selecting the appropriate On radio button and writing down the WAN IP address  
of the Gateway (seeWAN IP Address”). On a computer outside of the network,  
open a Web browser and enter the Gateway’s WAN IP address in the address  
text box.The Gateway’s Home screen (or a password prompt, if a password has  
been set) appears in the browser window.  
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5.7b Telnet  
To access the Gateway via Telnet, activate Telnet by selecting the appropriate  
“Onradio button and writing down the WAN IP address of the Gateway (see  
“WAN IP Address”). On a computer outside the network running a Telnet  
program, enter the Gateway’s WAN IP address to access the Gateway.  
Note: Before remote management or Telnet can be activated, the administrator  
password must be set.To do this, go to the Home screen, click Security, then  
select Admin User Name and Password. Follow the instructions in the  
subsequent screens.  
When finished in this screen, click Apply to activate any changes made.  
5.7c Telnet Timeout Setting  
Selecting Telnet Timeout Setting in theAdvanced Setupscreen generates  
theTelnet Timeout Settingscreen. Select a period of time from the choices  
available, and the Telnet session will automatically terminate at that time. If no  
automatic termination is needed, selectNo idle disconnect timeout.”  
When finished in this screen, click Apply to activate any changes made.  
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Advanced Settings  
5
5.8 Dynamic Routing  
5.8 Dynamic Routing  
Selecting Dynamic Routing in theAdvanced Setupscreen generates the  
“Dynamic Routingscreen.  
If another gateway or router is set up behind the Gateway in the network  
configuration, consult the documentation that came with the other gateway to  
see what kind of Dynamic Routing is required, then select the needed option.  
When finished in this screen, click Apply to activate any changes made.  
5.9 Static Routing  
Selecting Static Routing in theAdvanced Setupscreen generates theStatic  
Routingscreen. Enter the static route addresses in their respective text boxes,  
then click Add.The address will appear in theStatic Routing Table.”To remove  
an address, highlight it by clicking on it in the Static Routing Table, then click  
Remove.  
When finished in this screen, click Apply to activate any changes made.  
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5.10 UPnP (Universal Plug and Play)  
Selecting UPnP in theAdvanced Setupscreen generates theUPnPscreen. In  
this screen, the Universal Plug and Play option is turned on or off by activating  
the appropriate circle.  
Universal Plug and Play is a zero-configuration networking protocol that allows  
hardware and software (such as Netmeeting) to operate more efficiently. If  
Netmeeting is not running properly, activate UPnP.  
Note: Activating UPnP presents a slight security risk. After finishing with the  
hardware or software using UPnP, we recommend deactivating UPnP.  
When finished in this screen, click Apply to activate any changes made.  
5.11 USB Port Detection  
Selecting USB Port Detection in theAdvanced Setupscreen generates the  
“USB Port Detectionscreen. In this screen, the USB port detection option is  
turned on or off by activating the appropriate circle (default isOff”). If this  
option is turned on, the USB port will be disabled if an Ethernet cable is plugged  
into the Gateway first, or the Ethernet port will be disabled if the a USB cable is  
plugged into the Gateway first. If this option is turned on when both an Ethernet  
and a USB cable are plugged into the Gateway, the USB port will be disabled.  
When finished in this screen, click Apply to activate any changes made.  
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Advanced Settings  
5
5.12 Time Zone  
5.12 Time Zone  
Selecting Time Zone in theConfiguring the Advanced Settingsscreen  
generates the“Time Zonescreen. In this screen, select the time zone in which  
the Gateway is being used. Click in theDay Light Savingcheck box if Daylight  
Savings Time is currently in effect where the Gateway is being used.  
When finished in this screen, click Apply to activate any changes made.  
5.13 Remote Syslog Capture  
Selecting Remote Syslog Capture in theAdvanced Setupscreen generates  
theRemote Syslog Capturescreen. In this screen, the user can configure the  
Gateway to allow a remote computer to access the Gateway’s system activity  
logs.  
When finished in this screen, click Apply to activate any changes made.  
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6.0 Introduction  
6.1 Accessing Wired Security  
Settings  
6.2 Firewall  
6.3 Applications  
6.4 Rule Management  
6.5 DMZ Hosting  
6.6 NAT (Network Address  
Translation)  
6.7 Port Mapping  
6
Configuring  
Security  
Settings  
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This chapter explains how to configure  
the Gateway’s wired security capabilities,  
including firewall settings, DMZ hosting,  
and network address translation.  
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6.1 Accessing Wired Security Settings  
To access the Gateway’s Wired Security Settings:  
1. Open a Web browser. In theAddresstext box, type:  
http://192.168.1.1  
then press Enter on the keyboard.  
2. TheHomescreen appears. Click Security.  
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Security Settings  
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6.1 Accessing Wired Security Settings  
3. A login window appears. Enter the user name and password in the  
appropriate text boxes, then click OK.  
Note:The default user name isadmin.”The default password ispassword.”  
4. TheSecurityscreen appears.To modify a specific configuration, click on its  
name in the menu bar on the left, or from the list in the middle of the screen.  
5. For information aboutAdmin User Name and Password,seeChanging the  
Passwordin chapter 2.  
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6.2 Firewall  
Selecting Firewall in the Security screen generates theFirewall Settingsscreen.  
Select the level of security needed for the network.  
6.2a High  
If High is selected in theFirewall Security Levelscreen, the services listed at the  
bottom of the screen (HTTP, DNS, FTP, IMAPv3, SMTP, POP3, NNTP, IPSEC IKE, IPSEC  
ESP, HTTPS, and IMAP) are the only ones allowed to pass through the firewall. All  
other services will be blocked. None of these settings can be changed from here.  
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Security Settings  
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6.2 Firewall  
6.2b Medium  
If Medium is selected in theFirewall Security Levelscreen, the services listed  
at the bottom of the screen (HTTP, DNS, FTP, IMAPv3, SMTP, POP3, NNTP, IPSEC  
IKE, IPSEC ESP, HTTPS, and IMAP) are the only ones allowed to pass through the  
firewall. All other services will be blocked.These settings can be modified to  
customize the firewall settings.  
When finished with this screen, click Apply to save the changes.  
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6.2c Low  
If Low is selected in theFirewall Security Levelscreen, the services listed at  
the bottom of the screen (NETBIOS-SSN, DNS, EPMAP, PROFILE, NETBIOS-NS,  
NETBIOS-DGM, MICROSOFT-DS, SNMP, LDAP, and MICROSOFT-GC,) can be  
denied access through the firewall. Click in the appropriate check box to allow or  
deny access for a particular service (check mark in the check box to deny; blank  
check box to allow). All services not listed are allowed access.  
6.2d Off  
If Off is selected in theFirewall Security Levelscreen, firewall filtering is based  
solely on the basic NAT firewall.  
Note: See Appendix F,“Service Acronyms,for a description of the services listed  
in the Firewall Security Level screens.  
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Security Settings  
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6.3 Applications  
6.3 Applications  
Selecting Applications in the Security screen generates theApplications”  
screen.  
This screen allows certain programs to bypass the Gateway’s built-in firewall,  
allowing access to parts of the network (for hosting a Web or ftp server, for  
example).To use, select the name of a computer on the network from the  
“PC Namedrop-down list, then click Add. Next, select aCategoryby clicking  
the appropriate radio button. In theAvailable Ruleslist box, select a game,  
application, server, etc., then click Add>>.The selected item appears in the  
“Applied Ruleslist box. Repeat for each item needed  
To remove an item from the Applied Rules list, highlight it, then click Remove.  
To view an item’s rules (forwarded ports, etc.), highlight it, then click View Rule.  
When finished with this screen, click Apply to save the changes.  
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6.4 Rule Management  
To create a custom set of rules, click theUserradio button, then click New.The  
“Rule Managementscreen appears.  
In this screen, the user can create a custom set of rules for a game or application  
not listed in the Applications screen. Enter theRule Name,”“Protocol,”“Port  
Start,”“Port End,andPort Mapin the appropriate text boxes, then click Apply.  
The rules are summarized at the bottom of the screen, and the rule set will  
appear in the Applications screen after clicking Back.  
6.5 DMZ Hosting  
Selecting DMZ Hosting in theSecurityscreen generates theDMZ Hosting”  
screen.To use DMZ hosting, select the computer on the network to be used as a  
DMZ host in theDMZ Host PC Namedrop-down menu, then click On.  
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Security Settings  
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6.6 NAT (Network Address Translation)  
DMZ hosting is used to support online gaming and Internet conferencing  
services.These programs usually require multiple open ports, making the  
network accessible from the Internet. DMZ hosting symbolically places the DMZ  
host computer outside of the Gateway’s network.We recommend activating  
DMZ hosting only as long as necessary.  
When finished with this screen, click Apply to save the changes.  
Warning:The DMZ Host computer will be vulnerable to computer hackers on  
the Internet while in DMZ mode.  
6.6 NAT (Network Address Translation)  
Selecting NAT in theSecurityscreen generates theNATscreen.The Gateway’s  
basic firewall security is based on NAT. Disabling NAT allows the computers  
connected to the Gateway to be accessed by outside parties, and can cause the  
loss of Internet connectivity. Do not turn NAT off unless instructed to do so by  
Verizon.  
When finished with this screen, click Apply to save the changes.  
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6.7 Port Mapping  
Selecting Port Mapping in theSecurityscreen generates the“TR-069  
PortMapping Logscreen.This screen displays a log that lists port mapping  
changes made remotely by the service provider via the TR-069 protocol.This log  
is for information only, and should be consulted only if requested by the service  
provider or support technicians. No changes to the Gateway can be made from  
this screen.  
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7.0 Introduction  
7.1 Accessing Parental Controls  
7.2 Services Blocking  
7.3 Website Blocking  
7.4 Schedule Rules  
7
Configuring  
Parental  
Controls  
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This chapter explains how to configure  
the parental control capabilities of the  
Gateway, including services blocking,Web  
site blocking, and schedule rules.  
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Parental Controls  
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4.1 Accessing Parental Controls  
4.1 Accessing Parental Controls  
To access the Gateway’s Parental Controls:  
1. Open a Web browser. In theAddresstext box, type:  
http://192.168.1.1  
then press Enter on the keyboard.  
2. TheHomescreen appears. Click Parental Control.  
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3. A login window appears. Enter the user name and password in the  
appropriate text boxes, then click OK.  
Note:The default user name isadmin.”The default password ispassword.”  
4. TheParental Controlscreen appears.To modify a specific setting, click on its  
name in the menu bar on the left, or from the list in the middle of the screen.  
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7.2 Services Blocking  
7.2 Services Blocking  
Selecting Services Blocking in the Parental Control screen generates the  
“Services Blockingscreen.  
To modify Internet privileges (Web, FTP, Newsgroups, etc.) for the computers on  
the network:  
1. Select the computer’s network name from thePC Namedrop-down menu.  
2. Select the Internet service(s) to be blocked by clicking in the appropriate  
check box.  
3. Click Apply to block the selected service from the selected computer.  
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7.3 Website Blocking  
Selecting Website Blocking in the Parental Control screen generates the  
“Website Blockingscreen.This feature enables the Gateway to block Web sites  
to any or all computers on the network.To block a Web site, select the computer  
name from thePC Namedrop-down menu.Then, enter the address of the Web  
site to be blocked in theWebsitetext box and click Add.The blocked Web site  
address will be displayed in theBlocked Website Listtext box, and will not be  
available to the selected computer on the network.To block the Web site from  
another computer on the network, repeat the process.To remove a blocked Web  
site, click on it in theBlocked Website List,then click Remove.When finished,  
click Apply.  
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7.4 Schedule Rules  
7.4 Schedule Rules  
Selecting Schedule Rules in the Parental Control screen generates the  
“Schedule Rulesscreen. Schedule rules allow computers on the network to  
access the Internet at scheduled times only.  
To set up schedule rules for a computer on the network:  
1. Select the computer’s network name from thePC Namedrop-down menu.  
2. Click View/Edit Access Details.The computer’sAllowed Application and  
Timesscreen appears.  
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3. To schedule Internet access at the same time every day, selectDailyby  
clicking the appropriate radio button. If creating different access schedules  
on a day-to-day basis, selectWeekly.”  
4. IfDailywas selected in step 3, create a period of Internet access (or rule)  
by selecting a beginning time (from theFromdrop-down menu) and  
ending time (from theTodrop down menu). If allowing Internet access to  
a particular computer from 6 p.m. to 8 p.m., for example, select18 (6 pm)”  
from theFromdrop-down menu, and20 (8 pm)from the To drop-down  
menu. Click Add to add the access period to theRuleslist box. Additional  
access periods can be added by repeating this step (9 a.m. through 12 p.m.,  
for example), and adding it to the Rules list box. Once the rules are applied in  
the Daily screen, Internet access will be granted every day at the times listed  
in the Rules list box.  
Note:When usingDailyscheduling, an access period cannot include 12 a.m  
(midnight).To create an access period that includes midnight, create two access  
periods, one that ends at 12 a.m., and one that begins at 12 a.m.  
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7.4 Schedule Rules  
5. IfWeeklywas selected in step 3, periods of Internet access can be  
scheduled at different times on different days (6 p.m. to 8 p.m. on Friday, and  
1 p.m. to 4 p.m. on Saturday, for example).To do this, select the day of the  
week by clicking in the appropriate check box, then create a access period  
(or rule), as explained in step 4. Click Add for each separate time period. All  
access periods created will appear in the Rules list box. Once the rules are  
applied in the Weekly screen, Internet access will be granted to a particular  
computer at the days and times selected on a weekly basis.  
Note:When usingWeeklyscheduling, an access period cannot include 12 a.m  
(midnight).To create an access period that includes midnight, create two access  
periods, one that ends at 12 a.m. on one day, and one that begins at 12 a.m on  
the following day.  
6. When finished with all scheduling, click Apply to save the changes to the  
Gateway.  
7.4a Removing a Schedule Rule  
To remove a scheduled rule, select it from the Rules list box, then click Remove.  
The schedule rule will disappear from the Rules list box.  
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8.0 Introduction  
8.1 Accessing Utilities  
8.2 Restore Default Settings  
8.3 Upgrade Firmware  
8.4 Multiple PVC  
8.5 Web Activity Log  
8.6 System Log  
8.7 OAM Ping Test  
8.8 Ping Test  
8.9 Reboot  
8
Configuring  
Utilities  
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This chapter explains how to use the  
Gateway’s utilities, including how to restore  
default settings, upgrade the Gateway’s  
firmware, and perform a ping test.  
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8.1 Accessing Utilities  
To access the Gateway’s Utilities:  
1. Open a Web browser. In theAddresstext box, type:  
http://192.168.1.1  
then press Enter on the keyboard.  
2. TheHomescreen appears. Click Utilities.  
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Utilities  
8
8.1 Accessing Utilities  
3. A login window appears. Enter the user name and password in the  
appropriate text boxes, then click OK.  
Note:The default user name isadmin.”The default password ispassword.”  
4. TheUtilitiesscreen appears.To modify a specific configuration, click on its  
name in the menu bar on the left, or from the list in the middle of the screen.  
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8.2 Restore Default Settings  
To restore the Gateway to its factory default settings, select Restore Default  
Settings from the Utilities screen.When theRestore Default Settingsscreen  
appears, click Restore Default Settings. Any changes made to the Gateway’s  
settings will be lost and the factory default settings restored. During this process,  
the Gateway’s Power light flashes and the Gateway is disabled.  
Warning: Do not unplug the Power cord from the Gateway during the Restore  
Default Settings process. Doing so may result in permanent damage to the  
Gateway.  
When the Power Light stops flashing and glows steadily green, the Gateway is  
fully operational.  
8.3 Upgrade Firmware  
Selecting Upgrade Firmware in the Utilities screen generates theUpgrade  
Firmwarescreen. Firmware upgrades are periodically released to enhance  
the Gateway’s capabilities. Follow the instructions on-screen to upgrade the  
Gateway’s firmware.  
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8.4 Multiple PVC  
8.4 Multiple PVC  
Selecting Multiple PVC in the Utilities screen generates theMultiple PVC”  
screen, which allows the configuration of multiple PVCs.  
8.5 Web Activity Log  
The Web Activity Log provides information about the Web sites each computer  
on the Gateway’s network has visited.To access the Web Activity Log, select Web  
Activity Log from the Utilities screen.  
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8.5a Auto Refresh  
To set the Web Activity Log screen to automatically refresh at certain intervals,  
activate the circle next toAuto Refresh Everyat the bottom of the Web Activity  
Log screen, then enter a time value (in seconds) in the text box, or click on the  
down arrow and select a time value from the menu that appears.The Web  
Activity Log will refresh at the selected interval.  
8.5b Manual Refresh  
To set the Web Activity Log screen to manually refresh, activate the circle next  
toManual Refreshat the bottom of the Web Activity Log screen.To refresh the  
Web Activity Log screen, click Refresh.  
8.6 System Log  
The System Log provides information about the Gateway’s activity.To access the  
System Log, select System Log from the Utilities screen.  
8.6a System Log (Size)  
Select the size of the system log displayed here.The smaller the size, the shorter  
the length of the system log saved.  
8.6b Display  
View other saved logs by selecting a log from this drop-down list.  
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8.7 OAM Ping Test  
8.6c Apply  
Pressing this button saves any changes to the System Log screen and causes the  
Save and Restart screen to appear.  
8.6d Save Log As  
Pressing this button allows the user to save a log as a file.  
8.7 OAM Ping Test  
Selecting OAM Ping Test from the Utilities screen generates theOAM Ping Test”  
screen, which is used to check whether the Gateway is properly connected to  
the network. Follow the on-screen instructions to perform the test.  
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8.8 Ping Test  
Selecting Ping Test from the Utilities screen generates thePing Testscreen,  
which is used to check whether the Gateway is properly connected to the  
Internet. Follow the on-screen instructions to perform the test.  
8.9 Reboot  
Selecting Reboot from the Utilities screen generates theRebootscreen. From  
this screen, the Gateway can be rebooted.To do this:  
1. From the first Reboot screen, click Reboot.  
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8.9 Reboot  
2. A confirmation window appears. Click OK.  
3. The Gateway reboots. Read the onscreen information in the screen that  
appears.  
When the Gateway’s Power light stops flashing, the Gateway has rebooted.  
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9.0 Introduction  
9.1 Troubleshooting  
9.2 Frequently Asked  
Questions  
9
Trouble-  
shooting  
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This chapter contains a list of problems  
that may be encountered while using  
the Gateway, and techniques to try and  
overcome the problem. Note that these  
techniques may not solve the problem.  
This chapter also include a list of frequently  
asked questions.  
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9.1 Troubleshooting  
LAN Connection Failure  
s Ensure the Gateway is properly installed, the LAN connections are correct,  
and the power is on.  
s Confirm the computer and Gateway are on the same network segment. If  
unsure, let the computer get the IP address automatically by initiating the  
DHCP function (seeDHCP Serverin chapter 3), then verify the computer  
is using an IP address within the default range (192.168.1.2 through  
198.168.1.254). If the computer is not using an IP address within the range, it  
will not connect to the Gateway.  
s Ensure the Subnet Mask address is set to 255.255.255.0 by clicking Status in  
theMain Menuscreen.  
Cannot Connect to the Internet  
s Ensure both ends of the power cord and all network cables are connected.  
s Ensure the Subnet Mask address is set to 255.255.255.0 by clicking Status in  
theMain Menuscreen.  
s Verify the Gateway’s settings are the same as the computer by clicking Status  
in theMain Menuscreen.  
s If running Windows 98 SE or Me, check the computer’s TCP/IP settings:  
1. Select Start, Run, enter “winipcfgin the “Open” text box, then press OK.  
2. The “IP Configuration” window appears. Ensure the text box at the top  
of the window contains the name of the Ethernet adapter installed in  
the computer. If not, click on the down arrow next to the text box.  
3. When the list appears, click on the proper Ethernet adapter.  
4. In the fields below, the Ethernet adapter’s various addresses appear.  
There should be an entry for “IP address,”“Subnet Mask,” and “Default  
Gateway.” Additionally, the IP Address entry should be on the  
192.168.1.x network (with “xdefining a range from 2 though 255).  
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9.1 Troubleshooting  
5. If the Ethernet adapter is showing an incorrect IP address, click Release,  
which sets all values back to zero. Then, click Renew (this process  
may take a few seconds). The renewed IP address should be on the  
192.168.1.x network.  
6. If an error occurs, or the IP address renews with an address outside the  
192.168.1.x network, contact the ISP immediately.  
s If running Windows 2000 or XP, check the computer’s TCP/IP settings by  
doing the following:  
1. Select Start, Run, then enter “CMD”in the “Open” text box.  
2. Press OK. A “DOS” window appears, with a blinking cursor (prompt).  
3. Enter “ipconfig”at the cursor, then press Enter on the keyboard.  
The IP address of the Ethernet adapter should appear in the DOS  
window. Ensure the IP address is in the 192.168.1.x network (with  
“xdefining a range from 2 though 255).  
4. If the Ethernet adapter is showing an incorrect IP address, enter  
“ipconfig /release”at the cursor, then press Enter on the keyboard. This  
sets all values back to 0 (zero).  
5. Enter “ipconfig /renew” at the cursor, then press Enter on the keyboard  
(this process may take a few seconds). The renewed IP address should  
be on the 192.168.1.x network. If an error occurs, or the IP address  
renews with an address outside the 192.168.1.x network, contact the  
ISP immediately.  
s Ensure the browser is not set toNever dial a connectionand there are no  
previous LAN settings.To check this:  
1. Go to Start, Settings, Control Panel.  
2. In the Control Panel, double-click Internet Options.  
3. When the “Internet Propertieswindow appears, ensure that the “Never  
dial a connection” option is not activated, then click LAN Settings.  
4. When the “Local Area Network (LAN) Settings” window appears, ensure  
that no settings are activated. If there are settings activated, deactivate  
them.  
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s Shutdown and restart the computer. After the computer restarts, unplug the  
power cord from the Gateway and plug it back in.When the lights glow solid  
green, try accessing the Internet.  
Time out error occurs when entering a URL or IP Address  
s Verify all the computers are working properly.  
s Ensure the IP settings are correct.  
s Ensure the Gateway is on and connected properly.  
s Verify the Gateway’s settings are the same as the computer by clicking Status  
in theMain Menuscreen.  
s Check the cable/DSL modem by attempting to connect to the Internet.  
9.2 Frequently Asked Questions  
This section includes a list of questions and answers concerning the Gateway.  
9.2a General  
I have run out of Ethernet ports on my Gateway. How do I add more computers?  
Plugging in an Ethernet hub or switch expands the number of ports on the  
Gateway. Run a standard Ethernet cable from theUplinkport of the new hub  
or switch to an Ethernet port on the Gateway.  
Which protocols does the Gateway support?  
The internal LAN connections support multiple protocols (e.g.TCP/IP, NetBEUI,  
IPX/SPX, and AppleTalk).The External WAN connection supports only TCP/IP.  
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9.2 Frequently Asked Questions  
Which connection speeds does the Gateway support?  
The LAN connections on the Gateway support 10/100 Mbps.The WAN  
connection supports 8 Mbps, because of the physical restrictions placed on  
broadband connections.The 802.11g wireless connection supports up to 54  
Mbps connection speeds (depending on signal quality, environmental factors,  
and physical distance).  
Will my Xbox work with the Gateway?  
Yes, the Gateway is compatible with the Xbox.You need to set a static IP on the  
Xbox in the Xbox live network settings, and forward ports 3074 (both UDP and  
TCP), 53 (both UDP and TCP), and 88 (UDP) if you run into DSL resolution errors.  
Is the Gateway flash-upgradeable? How do I do it?  
Yes, the firmware is upgradeable.You can find a link to the firmware site under  
“Utilitiesin the Web-based configurator.  
Does the Gateway function as a DSL modem?  
Yes, the Gateway has a built-in DSL Modem.  
9.2b Wireless  
Can I use an 802.11b wireless card to connect to the Gateway?  
Yes, the Gateway can handle 802.11b cards or 802.11g cards. The 802.11g  
standard is backward compatible with the 802.11b standard.The Gateway can  
be setup to handle justgwireless cards, justbwireless cards, or both.  
If I install several Gateways in different locations in my building, will they be able  
to talk to each other? Will I be able to stay connected as I move between them?  
The Gateway does not communicate with other access points, since it functions  
as a single access point system. If you installed several Gateway devices and  
were to move between coverage areas, your wireless device would have to  
reconnect to a separate network.  
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Which wireless cards will work with the Gateway?  
The Gateway connects with any wireless card supporting the 802.11g/802.11b  
wireless standards.  
Can my wireless signal pass through floors, walls, and glass?  
The physical environment surrounding the Gateway can have a varying effect  
on signal strength and quality. Generally, the more dense the object (a concrete  
wall compared to a plaster wall, for example), the greater the interference.  
Concrete or metal-reinforced structures will experience a higher degree of signal  
loss than those made of wood, plaster, or glass.  
I have an Apple computer that uses the Airport wireless device. Is this device  
compatible with the Gateway?  
Yes, the Apple Airport system complies with the 802.11b standards. If you be  
use the WEP security feature, refer to the Apple Airport documentation for  
information on the proper method to enter the WEP key for compatibility with  
the Gateway’s hexadecimal WEP entry.  
9.2c Network  
I use my laptop at work and at home. Is there something special I need to do to  
make it work in both places?  
Yes. Reconfigure your network setting (Workgroup, Domain, Password, User  
name, IP addressing or any other specific settings used by your company).You  
may also use third party software like NetSwitcher to automatically switch  
between different configurations.  
What is the valid IP range I can use for my home network?  
The valid IP range for the Gateway is 192.168.1.64 to 192.168.1.254 by default.  
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9
9.2 Frequently Asked Questions  
How do I find out what IP address my computer is using?  
Windows 95, 98, 98SE, and Me - Select Start, Run, and typewinipcfg.Press  
Enter.When theWinipcfgwindow appears, ensure your network device is  
selected.  
Windows NT, 2000, and XP - Select Start, Run and typecmd.Press Enter.  
When the command screen appears, typeipconfigand press Enter.  
I used DHCP to configure my network. Do I need to restart my computer to  
refresh my IP address?  
No. Follow these steps to refresh your IP address:  
Windows 95, 98, 98SE, and Me - Select Start, Run, typewinipcfg,and press  
Enter. Ensure the Ethernet adapter is selected in the device box. Press Release_  
all, then Renew_all.  
Windows NT 4.0 and 2000 - Select Start, Run, typecmd,and press Enter. At  
the DOS prompt, typeipconfig /release,then typeipconfig /renew.”  
Windows XP - Unplug the Ethernet cable or wireless card and plug it back in.  
Can I run an application located on another computer over the network?  
Yes, if the application is designed to run over a network.  
Can I play games between computers on my network, or on the Internet?  
Yes, if the games were designed for multi-player or LAN play. For specific  
information about whether a game is capable of Internet or LAN play, refer to  
the game documentation. Some games require ports to be forwarded to host or  
join games over the Internet.  
I have an FTP or Web server on my network. How can I make it available to users  
on the Internet?  
For a Web server, enable port forwarding for port 8088 to the IP address of the  
server and set up the Web server to receive on that port, as well. (Configuring  
the server to use a static IP address is recommended.)  
For an FTP server, enable port forwarding for port 21 to the IP address of the  
server. (Configuring the server to use a static IP address is recommended.)  
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9.2d Connections  
How many computers can be connected through the Gateway?  
The Gateway is capable of 254 connections, but it is recommended to have no  
more than 45 connections. As you increase the number of connections, you  
decrease the available speed for each computer.  
Security  
What is the default username for the Gateway?  
The default username for the router isadminand the default password is  
“password(all lower case, no quotation marks).To activate the password to  
protect the Gateway, change the default password. Remote management will  
not be available on the Gateway until the default password is changed.  
Does the Gateway function as a firewall?  
Yes.The Gateway provides its security through the use of NAT firewall, which  
acts as a physical barrier between your network and the Internet.  
What is NAT and how does it protect my network?  
NAT (Network Address Translation) is a type of security that masks the private  
IP addresses of the computers on your network with a single public IP address.  
With NAT, the private IP address of the computers on your network is never  
transmitted over the Internet.  
Which Virtual Private Networking (VPN) protocols are supported?  
The Gateway supports pass-through for PPTP, L2TP, and IPSec.  
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A.0 Introduction  
A.1 Locating Computer  
Information  
A.2 Locating Windows  
Operating System Files  
A
Reference  
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This appendix contains information  
about various topics, including accessing  
information about your Windows  
computer.  
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Reference  
A
A.1 Locating Computer Information  
A.1 Locating Computer Information  
The following procedure is valid for Windows 98 SE, Me, NT 4.0, 2000 and XP.  
1. From the desktop, right-click on My Computer.  
2. Select Properties from the menu that appears.  
3. When theSystem Propertieswindow appears, select General.  
The version of the operating system, processor type, and amount of RAM  
installed in the computer are listed here.  
4. Close the System Properties window.  
5. From the desktop, double-click on My Computer.  
6. Right-click the icon representing your hard disk. For example: Local Disk (C:).  
Some computers have multiple hard disks.  
7. From the menu that appears, select Properties.  
8. When the window appears, select General.  
9. The Free space value is the available space on the hard disk.  
10. Close all windows.  
A.2 Locating Windows Operating System Files  
If the operating system files reside on the hard drive of the computer, follow  
the instructions below to locate them. If the files are not on the hard drive, they  
must be loaded from the installation disks.  
A.2a Windows 98 SE  
1. From the desktop, click Start.  
2. When the menu appears, select Find, then Files or Folders.  
3. When theFind: All Fileswindow appears, select Name & Location.  
4. In theNamedtext box, enter: *.cab  
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5. Click the down arrow next to theLook Intext box and select My Computer  
from the list that appears.  
6. Click Find Now.  
7. When the search is complete, note the directory path that appears most  
often in theIn Foldercolumn. For example: C:\WINDOWS \SYSTEM.  
8. The Windows operating system files are located in this directory.Write down  
the directory path for future reference.  
9. Close the Find: All Files window.  
A.2b Windows Me, 2000  
1. From the desktop, click Start.  
2. Select Search, then For Files and Folders.  
3. Windows Me:TheSearch Resultswindow appears. In theSearch for files or  
folders namedtext box, enter: *.cab  
Windows 2000:TheSearch Resultswindow appears. In theSearch for files  
or folders namedtext box, enter: i386  
4. Click the down arrow next to theLook in”text box and select My Computer  
from the list that appears.  
5. Click Search Now.  
6. Windows Me:When the search is complete, note the directory path that  
appears most often in theIn Foldercolumn. For example:  
C:\WINDOWS \OPTIONS\INSTALL.  
Windows 2000:When the search is complete, note the directory path that  
appears most often in theIn Foldercolumn. For example:  
C:\WINNT \Driver Cache.  
7. The Windows operating system files are located in this directory.Write down  
the directory path for future reference.  
8. Close the Search Results window.  
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A
A.2 Locating Windows Operating System Files  
A.2c Windows NT 4.0  
1. From the desktop, click Start.  
2. When the menu appears, select Find, then Files or Folders.  
3. When theFind: All Fileswindow appears, select Name & Location.  
4. In theNamedtext box, enter: i386  
5. Click the down arrow next to theLook Intext box and select My Computer  
from the list that appears.  
6. Click Find Now.  
7. When the search is complete, note the directory path that appears most  
often in theIn Foldercolumn. For example: C:\.  
8. The Windows operating system files are located in this directory.Write down  
the directory path (followed byi386”) for future reference.  
9. Close the Find: All Files window.  
A.2d Windows XP  
1. From the desktop, click Start.  
2. Select Search, then For Files and Folders.  
3. TheSearch Resultswindow appears. In the panel at left titledWhat do you  
want to search for?, click All files and folders.  
4. Another panel, titledSearch by any or all of the criteria belowappears. In  
theLook intext box, click the down arrow and select My Computer from  
the menu that appears.  
5. In theAll or part of the file nametext box, enter: i386  
6. Click Search.  
7. When the search is complete, note the directory path that appears most  
often in theIn Foldercolumn. For example: C:\WINDOWS \Driver Cache\.  
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8. The Windows operating system files are located in this directory.Write down  
the directory path (followed by\i386”) for future reference.  
9. Close the Search Results window.  
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B.0 Introduction  
B.1 Windows 98 SE  
B.2 Windows Me  
B.3 Windows 2000  
B.4 Windows XP  
B
Setting Up  
Static IP  
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To communicate with the Gateway from  
a computer on the network (to access the  
Web Configuration screens, for example),  
the user may have to switch the IP address  
settings from DHCP-enabled to static IP, so  
that the computer and the Gateway are on  
the same subnet.  
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Static IP  
B
B.1 Windows 98 SE  
Note:The following procedures are based on the Gateway’s factory default IP  
address. If the Gateway’s IP address has been changed, enter the new IPaddress  
when instructed to enter an IP address.  
B.1 Windows 98 SE  
1. From the desktop, click Start in the lower left corner.  
2. From the menu that appears, select Settings.  
3. Another menu appears. Select Control Panel.  
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4. When theControl Panelwindow appears, double-click Network.  
5. TheNetworkwindow appears. In the“The following network components  
are installedlist box, locate and double-click TCP/IP.  
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Static IP  
B
B.1 Windows 98 SE  
6. TheTCP/IP Propertieswindow appears. Select IP Address.  
7. In the IP Address tab, make sure the the circle next toSpecify an IP Address”  
is selected.When active, a black dot appears in the circle. If the circle already  
contains a black dot, leave it alone.  
8. Enter the following numbers in theIP Addresstext box:192.168.1.2  
Do not include the periods; they are automatically entered.  
9. Enter the following numbers in theSubnet masktext box:255.255.255.0  
Do not include the periods; they are automatically entered.  
10. Click OK.The TCP/IP Properties window disappears.  
11. In the Network window, click OK.The Network window disappears.  
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12. TheSystem Settings Changewindow appears, asking whether the  
computer should be restarted. Click Yes.  
The computer restarts. It is now set up with a static IP address, allowing the user  
to access the Gateway’s Web Configuration Utilities (Advanced Setup, Utilities,  
etc.).  
B.2 Windows Me  
1. From the desktop, click Start in the lower left corner.  
2. From the menu that appears, select Settings.  
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Static IP  
B
B.2 Windows Me  
3. Another menu appears. Select Control Panel.  
4. When theControl Panelwindow appears, double-click Network.  
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5. TheNetworkwindow appears. In the“The following network components  
are installedlist box, locate and double-click TCP/IP.  
6. TheTCP/IP Propertieswindow appears. Click IP Address.  
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Static IP  
B
B.2 Windows Me  
7. In theIP Addresstab, make sure the the circle next toSpecify an IP  
Addressis selected.When active, a black dot appears in the circle. If the circle  
already contains a black dot, leave it alone.  
8. Enter the following numbers in theIP Addresstext box:192.168.1.2  
Do not include the periods; they are automatically entered.  
9. Enter the following numbers in theSubnet masktext box:255.255.255.0  
Do not include the periods; they are automatically entered.  
10. Click OK.The TCP/IP Properties window disappears.  
11. If there is a check in the box next toDetect connection to network media,”  
click on it to uncheck the box.  
12. In the Network window, click OK.The Network window disappears.  
13. TheSystem Settings Changewindow appears, asking whether the  
computer should be restarted. Click Yes.  
The computer restarts. It is now set up with a static IP address, allowing the user  
to access the Gateway’s Web Configuration Utilities (Advanced Setup, Utilities,  
etc.).  
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B.3 Windows 2000  
1. From the desktop, click Start in the lower left corner.  
2. From the menu that appears, select Settings.  
3. Another menu appears. Select Control Panel.  
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Static IP  
B
B.3 Windows 2000  
4. When theControl Panelwindow appears, double-click Network and Dial-  
up Connections.  
5. In theNetwork and Dial-up Connectionswindow, double-click Local Area  
Connection. A number may be displayed after the Local Area Connection.  
If there is more than one Local Area Connection listed, locate the one that  
corresponds to the network card installed in the computer by finding the  
name of the network card in theDevice Namecolumn.  
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6. TheLocal Area Connection Statuswindow appears. Select General, then  
click Properties.  
7. TheLocal Area Connection Propertieswindow appears. Click General.  
8. In theComponents checked are used by this connectionlist box, double-  
click Internet Protocol (TCP/IP).  
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B
B.3 Windows 2000  
9. TheInternet Protocol (TCP/IP) Propertieswindow appears.  
10. In theGeneraltab, make sure the the circle next toUse the following IP  
Address is selected.When active, a black dot appears in the circle. If the  
circle already contains a black dot, leave it alone.  
11. Enter the following numbers in theIP Addresstext box:192.168.1.2  
Do not include the periods; they are automatically entered.  
12. Enter the following numbers in theSubnet masktext box:255.255.255.0  
Do not include the periods; they are automatically entered.  
13. Click OK.TheInternet Protocol (TCP/IP) Propertieswindow disappears.  
14. In theLocal Area Connection Propertieswindow, click OK.The Local Area  
Connection Properties window disappears.  
15. Click Close in the Local Area Connection Status window.The window  
disappears.  
16. Close the Network and Dial-up Connections window by clicking on thex”  
button at the upper right corner of the window.  
The computer restarts. It is now set up with a static IP address, allowing the user  
to access the Gateway’s Web Configuration Utilities (Advanced Setup, Utilities,  
etc.).  
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B.4 Windows XP  
1. From the desktop, click Start in the lower left corner.  
2. From the menu that appears, select Control Panel.  
3. When theControl Panelwindow appears, double-click Network  
Connections.  
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B
B.4 Windows XP  
4. In theNetwork Connectionswindow, double-click Local Area Connection.  
A number may be displayed after the Local Area Connection. If more than  
one Local Area Connection is listed, locate the one that corresponds to the  
network card installed in your computer by finding the name of the network  
card in theDevice Namecolumn.  
5. TheLocal Area Connection Propertieswindow appears. Select General.  
6. In the“This connection uses the following itemslist box, double-click  
Internet Protocol (TCP/IP).  
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7. TheInternet Protocol (TCP/IP) Propertieswindow appears.  
8. In the General tab, make sure the circle next toUse the following IP Address”  
is selected.When active, a black dot appears in the circle. If the circle already  
contains a black dot, leave it alone.  
9. Enter the following address in theIP Addresstext box:192.168.1.2  
Enter the periods in the address by pressing the space bar on the keyboard.  
10. Enter the following address in theSubnet masktext box:255.255.255.0  
Enter the periods in the address by pressing the space bar on the keyboard.  
11. Click OK.The Internet Protocol (TCP/IP) Properties window disappears.  
12. In the Local Area Connection Properties window, click Close.The Local Area  
Connection Properties window disappears.  
13. Click Close in the Local Area Connection Status window.The window  
disappears.  
14. Close the Network and Dial-up Connections window by clicking on thex”  
button at the upper right corner of the window.  
The computer restarts. It is now set up with a static IP address, allowing the user  
to access the Gateway’s Web Configuration Utilities (Advanced Setup, Utilities,  
etc.).  
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C.0 Introduction  
C.1 Overview  
C.2 Comparing DSL Service with  
a Dial-Up Modem  
C.3 Gateway Security  
C.4 Computer Security  
C.5 Electronic Security  
C
Computer  
Security  
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This appendix covers the basics of  
computer, gateway, and electronic security.  
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Computer Security  
C
C.1 Overview  
C.1 Overview  
The Internet is a giant network of computers located all over the world.When  
a computer is connected to the Internet, it can exchange information with any  
other computer on the Internet.This allows a computer user to send e-mail,  
surf the World Wide Web, download files, and buy products and services online,  
but it also makes the computer vulnerable to attack from persons intent on  
doing malicious mischief, or worse. Unless access to the computer is controlled,  
someone on the Internet can access the information on the computer and  
damage or destroy that information.  
We recommend securing your computer from unwanted intrusion. Security is  
ultimately the end user’s responsibility. Please secure your computer, and don’t  
be a victim.  
C.2 Comparing DSL Service with a Dial-Up Modem  
With a dial-up modem, a computer user makes an Internet connection by  
dialing a telephone number, surfs the Internet for a period of time, and then  
disconnects the dial-up modem. No one on the Internet can access a computer  
that is not connected to the Internet.  
Unlike a dial-up modem, DSL service isalways connected.”The connection  
is always available – there is no need to dial a phone number to access the  
Internet.The computer can be connected to the Internet all the time.  
With both types of Internet connections, access to the computer must be  
controlled to make sure someone on the Internet doesn’t access the information  
on the computer.The longer the computer is connected to the Internet, the  
easier it is for someone on the Internet to find the computer and attempt to  
access it without permission. DSL service also provides fast Internet connections.  
This not only improves Internet performance, it also improves Internet  
performance for anyone attempting to access the computer.  
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C.3 Gateway Security  
If connecting to the ISP through Point-to-Point Protocol (PPP), be sure to provide  
the Gateway an administrative password. If a password is not set, someone on  
the Internet can access the Gateway and change its configuration or steal your  
PPP login name and password. For instructions on setting the password, see the  
“Advanced Setup chapter.  
If connecting to the ISP through bridging mode, the Gateway should be safe  
from unwarranted and illegal intrusion.  
C.4 Computer Security  
To protect the valuable information on the computer, review the following  
topics.These topics cover software programs and operating system features  
affecting the security of the computer’s data.  
C.4a Anti-Virus Programs  
The computer should have an anti-virus program, and the virus definitions  
should be updated on a regular basis – at least once a month.  
C.4b E-Mail Attachments  
Never run a program received as an attachment to an e-mail message unless the  
program is known to be safe. A program from an unknown source can delete all  
the files on the computer’s hard disk or install abackdoorsoftware application  
that lets people on the Internet gain access to the computer without permission.  
C.4c Internet Browsers  
Always exit the Internet browser (Internet Explorer or Netscape Navigator, for  
example). Neverminimizethe browser or leave it open in the background.  
Breaking into a computer is easier when an Internet browser is running.  
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Computer Security  
C
C.5 Electronic Security  
C.4d Network Applications  
Network applications (such as software programs) that allow remote access  
to the computer also make the computer vulnerable to access from other  
people on the Internet. If using a network application that allows remote access,  
consider installing a firewall.  
C.5 Electronic Security  
The following are two methods to secure your computer electronically.  
C.5a Network Address Translation  
If a local area network and a PPP connection to the ISP using dynamic IP  
addresses through a DHCP server are being used, Network Address Translation  
(NAT) is being used. NAT provides a very basic level of security.  
C.5b Firewalls  
The safest way to prevent attacks on the computer is through a firewall – a  
hardware device or software program that protects the computer from  
unauthorized access by controlling who can access your computer and by  
monitoring the transmissions between the computer and the Internet  
Windows XP has a built-in firewall. For more information, select Help and  
Support Center from the Help menu. Search forInternet Connection Firewall.”  
If Windows 98 SE, Me, NT 4.0, or 2000 is running on the computer, consider  
installing a firewall. Hardware and software firewall products are changing  
rapidly as more homes and businesses establish high-speed digital connections  
between their  
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D.0 Introduction  
D.1 General  
D.2 Wireless Operating Range  
D.3 LED Indicators  
D.4 Environmental  
D
Specifications  
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This appendix covers the Gateway’s  
specifications.  
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D.1 General  
Model Number  
GT704-WG (Wireless DSL Gateway)  
Standards  
IEEE 802.3 (10BaseT)  
IEEE 802.3u (100BaseTX)  
IEEE 802.11g (Wireless)  
G.dmt  
G.lite  
t1.413  
RFC 1483, 2364, 2516  
Protocol  
LAN - CSMA/CD  
WAN - PPP, DHCP, Static IP  
WAN  
Full-rate ADSL Interface  
LAN  
10/100 RJ-45 switched port  
USB port  
Speed  
LAN Ethernet: 10/100 Mbps auto-sensing  
Wireless: 802.11g 54 Mbps optimal (seeWireless Operating Rangefor details)  
Certifications  
FCC Class B, FCC Class C (part 15, 68), CE Mark Commercial, UL  
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Specifications  
D
D.2 Wireless Operating Range  
Cabling Type  
Ethernet 10BaseT: UTP/STP Category 3 or 5  
Ethernet100BaseTX: UTP/STP Category 5  
USB  
D.2 Wireless Operating Range  
Indoors  
Up to 91M (300 ft.) @ 54 Mbps  
Outdoors  
Up to 457M (1500 ft.) @ 54Mbps  
Topology  
Star (Ethernet)  
D.3 LED Indicators  
Power, DSL, Internet, Ethernet (4), USB,Wireless  
D.4 Environmental  
Power  
External, 12V DC, 600mA  
Operating Temperature  
0º C to 40º C (32ºF to 104ºF)  
Storage Temperature  
-20ºC to 70ºC (-4ºF to 158ºF)  
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Operating Humidity  
10% to 85% non-condensing  
Storage Humidity  
5% to 90% non-condensing  
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E.0 Introduction  
E.1 Glossary  
E
Glossary  
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This appendix contains a list of terms and  
definitions concerning the gateway and its  
technologies.  
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Glossary  
E
E.1 Glossary  
E.1 Glossary  
Access Point  
A device that allows wireless clients to connect to one another. An access point  
can also act as a bridge between wireless clients and awirednetwork, such  
as an Ethernet network.Wireless clients can be moved anywhere within the  
coverage area of the access point and remain connected to the network. If  
connected to an Ethernet network, the access point monitors Ethernet traffic  
and forwards appropriate Ethernet messages to the wireless network, while  
also monitoring wireless traffic and forwarding wireless client messages to the  
Ethernet network.  
ATM (Asynchronous Transfer Mode)  
A networking technology based on transferring data in fixed-size packets  
Client  
A desktop or mobile computer connected to a network.  
DHCP (Dynamic Host Configuration Protocol)  
A protocol designed to automatically assign an IP address to every computer on  
your network.  
DNS (Domain Name System) Server Address  
Allows Internet host computers to have a domain name and one or more  
IP addresses. A DNS server keeps a database of host computers and their  
respective domain names and IP addresses so that when a user enters a domain  
name into a Web browser, the user is sent to the proper IP address.The DNS  
server address used by computers on the home network corresponds to the  
location of the DNS server the ISP has assigned.  
DSL (Digital Subscriber Line) Modem  
A modem that uses existing phone lines to transmit data at high speeds.  
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Encryption  
A method to allow wireless data transmissions a level of security.  
ESSID (Extended Service Set Identifier)  
A unique identifier for a wireless network. Also known asSSID.”  
Ethernet Network  
A standard wired networking configuration using cables and hubs.  
Firewall  
A method preventing users outside the network from accessing and/or  
damaging files or computers on the network.  
Gateway  
A central device that manages the data traffic of your network, as well as data  
traffic to and from the Internet.  
IP (Internet Protocol) Address  
A series of four numbers separated by periods identifying a unique Internet  
computer host.  
ISP Gateway Address  
An IP address for the Internet router.This address is only required when using a  
cable or DSL modem.  
ISP (Internet Service Provider)  
A business that allows individuals or businesses to connect to the Internet.  
LAN (Local Area Network)  
A group of computers and devices connected together in a relatively small area  
(such as a house or an office). A home network is considered a LAN.  
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Glossary  
E
E.1 Glossary  
MAC (Media Access Control) Address  
The hardware address of a device connected to a network.  
NAT (Network Address Translation)  
A method allowing all of the computers on a home network to use one IP  
address, enabling access to the Internet from any computer on the home  
network without having to purchase more IP addresses from the ISP.  
PC Card  
An adapter that inserts in the PCMCIA slot of a computer, enabling the  
communication with a device.  
PPPoE (Point-To-Point Protocol over Ethernet)/  
PPPoA (Point-To-Point Protocol over ATM)  
Methods of secure data transmission.  
Router  
A central device that manages the data traffic of your network.  
Subnet Mask  
A set of four numbers configured like an IP address used to create IP address  
numbers used only within a particular network.  
SSID  
SeeESSID.”  
TCP/IP (Transmission Control Protocol/Internet Protocol)  
The standard protocol for data transmission over the Internet.  
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WAN (Wide Area Network)  
A network that connects computers located in separate areas, (i.e., different  
buildings, cities, countries).The Internet is a WAN.  
WECA (Wireless Ethernet Compatibility Alliance)  
An industry group that certifies cross-vender interoperability and compatibility  
of IEEE 802.11b wireless networking products and promotes the standard for  
enterprise, small business, and home environments.  
WLAN (Wireless Local Area Network)  
A group of computers and other devices connected wirelessly in a small area.  
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F.0 Introduction  
F.1 Service Acronym Definitions  
F
Service  
Acronyms  
140  
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The information in this appendix is related  
to the Firewall options (High, Medium, and  
Low) section in theAdvanced Settings”  
chapter of this manual.This appendix  
explains the meaning of the service  
acronyms included with the various levels  
of firewall security, and the UDP and TCP  
ports used by each service.  
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Service Acronyms  
F
F.1 Service Acronym Definitions  
F.1 Service Acronym Definitions  
DNS  
Domain Name System. A data query system used to translate host names into  
Internet addresses (i.e., www.somewebsite.com translates to 888.999.000.111).  
Uses UDP 53 and TCP 53.  
EPMAP  
EndPoint Mapper. Uses UDP 135 and TCP 135.  
FTP  
File Transfer Protocol. A protocol used to transfer files over the Internet. Uses TCP  
20 and 21.  
HTTP  
HyperText Transfer Protocol.This protocol delivers information over the Internet,  
and is used when a computer connects to a Web site via an Internet browser.  
Uses TCP 80.  
HTTPS  
HyperText Transfer Protocol using Secure Socket Layer. A secure version of the  
protocol that delivers information over the Internet. Uses UDP 443 and TCP 443.  
IMAP, IMAPv3  
Internet Message Access Protocol. Protocols for retrieving E-mail messages. IMAP  
uses TCP 143; IMAPv3 uses TCP 220.  
IPSEC IKE, IPSEC ESP  
IP Security. Protocols which support the secure exchange of packets at the  
IP layer. Uses UDP 500.  
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LDAP  
Lightweight Directory Access Protocol. A set of protocols for accessing  
information directories. Uses TCP 389.  
MICROSOFT-DS, -GC  
-DS uses UDP 445 and TCP 445; -GC uses TCP 3268.  
NETBIOS-NS, -DGM, -SSN  
Network Basic Input Output System.Three types of DOS BIOS augmentation  
which add functions for local area networks (LANs). -NS uses UDP 137 and TCP  
137; -DGM uses UDP 138; -SSN uses TCP 138.  
NNTP  
Network News Transfer Protocol. A protocol used to distribute and retrieve news  
articles over the Internet. Uses TCP 119.  
POP3  
Post Office Protocol 3. Another protocol used to transfer E-mail between  
computers. Usually employs a pop3 server, and is used to receive mail only. Uses  
TCP 110.  
PROFILE  
Uses TCP 136.  
SMTP  
Simple Mail Transfer Protocol. A protocol used to transfer E-mail between  
computers over the Internet. Can be used to send and receive mail. Uses TCP 25.  
SNMP  
Simple Network Management Protocol. A set of protocols for managing  
networks. Uses UDP 161.  
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