User’s Manual
Model: BS5822
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Table of contents
Program the voicemail key 27
Program the play key 27
Program the skip key 28
Program the erase key 28
Reset all codes 28
Custom pay-per-use (PPU) features 29
PPU keys on handset 29
Change PPU key setting 29
Change auto call back number 29
Change 3-way calling number 30
Change repeat dialing number 30
Reset all codes 30
Headset 31
Operating range 31
Batteries 32
Battery care and maintenance 32
Replacing the handset battery 32
Additional information 33
Troubleshooting 33
Maintenance 39
Warranty 39
Important safety instructions 40
FCC, ACTA and IC regulations 41
The RBRC® seal 42
Technical specifications 43
Index 44
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Before you begin
Parts checklist:
1 Handset
2 Base unit
•
Important!
Before using this
telephone, you
must read the
important safety
instructions on
page 40
3 Base wall mount bracket
4 Battery
5 Telephone line cord
6 Belt clip
7 AC power adaptor
8 User’s manual
Base wall
Handset
Base unit
mount bracket
Telephone line cord
Belt clip
Battery
AC power adaptor
User’s manual
3
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Installation
Choose a location
Install handset battery
For maximum performance of your
cordless telephone system:
1 Choose a central location for your
1 Align the two holes in the plug with
the socket pins, then snap the plug
into place
2 Place the battery in the compartment with
the wires in the upper left corner
3 Replace cover by sliding it upwards until
base unit
2 Install your base unit and extension
handsets away from electronic
equipment, such as personal
computers, television sets and
microwave ovens
3 In locations where there are multiple
cordless telephones, separate base
units as much as possible
it clicks into place
4 Be sure to charge the battery in the
handset for a minimum of 16 hours before
using your phone
4 Installyourtelephoneequipmentaway
from heat sources and sunlight
5 Avoid excessive moisture, dust or
extreme cold
2
1
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Installation
Table/desk installation
Connect the power cord After
charging the battery for at least
16 hours, connect the telephone
line cord
•
Install the base
unit away from
electronic
equipment such
as personal
computers,
Modular
telephone jack
Standard
electrical outlet
television sets or
microwave ovens
Avoid excessive
heat, cold, dust or
moisture
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Installation
Charge the handset battery
Place the handset in the base Be sure to charge the battery for at least 16 hours before using your
phone
•
Your phone
contains an internal
noise filter (for DSL
subscribers) This
means, If you
Check for dial tone
After the batteries are charged, pick up the handset and press ON; you should hear a dial tone If
you do not, try this phone in another phone jack
subscribe to DSL
service, you
shouldn’t
experience
Belt clip (optional)
Your phone can operate up to four handsets To order additional handsets call the supplier
interference or
noise when using
your phone due to
your DSL service
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Installation
To register your accessory handsets
ENTER BASE ID
###############
Your phone comes with a handset which is already registered as
Handset 1 Your phone can operate up to four handsets, to order
additional handsets call the supplier
•
•
The 15-digit base
ID code may
contain numbers
and characters,
including 0
through 9 and *
Make sure you
enter all 15 digits
1 After charging the battery, the screen will display:
2 On the base unit, press MENU/SEL, then scroll to DISPLAY BASE
SEARCHING...
HANDSET 2
ID, press MENU/SEL
3 Enter the 15 digit base unit ID code, if you make a mistake, press the
DELETE/MUTE key to backspace (delete characters), then enter
the correct information
4 Press MENU/SELECT to complete the registration process
5 Once a valid base ID code has been entered, the display will go
blank for a second or two, and then show:
6 If the base accepts the new handset, after several seconds the new
If you do not
enter the correct
digit sequence,
you will hear an
error tone Press
DELETE/MUTE
key to backspace
to erase a
SEARCHING...
handset will show:
character(s) and
carefully re-enter
the base ID code
Re-register existing handsets to a new base
1 Install your new base unit, the handset(s) will display SEARCHING…,
press and hold the MENU/SELECT button for two seconds
ENTER BASE ID
###############
2 The handset will display:
3 Follow steps 2 through 6 in To register your accessory handsets,
above
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Wall mounting (optional)
The wall mount brackets are designed for use on standard wall mount plates only
1 Follow the instructions on page 6 to connect the power to base and phone line
•
Install the base
unit away from
electronic
equipment such
as personal
2 Line up the tabs on the wall mount adaptor with the holes at the bottom of the base Snap the wall
mount bracket firmly in place.
3. Mount the telephone base on the wall. Position the telephone base so that the mounting studs fit
into the holes on the wall mount bracket Slide telephone base down on the mounting studs until
it locks into place
computers,
television sets or
microwave ovens
Avoid excessive
heat, cold, dust or
moisture
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Handset and base indicators
Handset display
Icon
MUTE
NEW
Description
Turns on when the microphone is muted
Turns on when there are new call log entries
Turns on when the ringer is muted
Low battery indicator and charging indicator
LED is on when in handsfree mode
VOICEMAIL
On when new voicemail is detected Service must be subscribed through your
local telephone company
Base display
Icon
IN USE
Description
On when the phone is off hook
CHARGE
VOICEMAIL
On when the handset is charging in the base
On when new voicemail is detected Service must be subscribed through
your local telephone company
9
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Handset layout
1 Antenna
2 CID
3 Redial/pause
4. On/flash
5 Dialing key (0 - 9, *, #)
6 Voicemail
7 Play
8 Skip
9 Menu/select
10
Phonebook/
11 Speaker
12 Mute/delete
13 Off/clear
14 Billed services
15 Intercom
16 Erase X
16
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Base unit layout
1 Intercom
2 In use
3 Voicemail
4 Charge
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Handset operation
Making calls
Press ON (or, SPEAKER (
Dial the phone number
-OR-
) to use the handset speakerphone feature)
•
•
Use FLASH to
access other
phone company
subscriber
services, as
described by your
provider
Dial the phone number first; then press ON or SPEAKER (
)
As you are entering numbers, press DELETE/MUTE or OFF/CLEAR to
backspace and make corrections, or press and hold PAUSE to enter a three
second dialing pause Press OFF to end your call
To end a
conference call,
press OFF at
the handset
The conference
call will not be
terminated until
all handsets have
disconnected
from the call
Answering calls
• Press ON, SPEAKER or any of the number keys
• Press OFF to end your call
Flash function
You can use your phone with services such as call waiting When you receive a call waiting signal,
simply press the FLASH key to switch to the new call Press FLASH again to switch back to the
original call
Redial
• Press REDIAL to display the last telephone number dialed from the handset or base unit (up to
32 digits) Use or to scroll through the five previously dialed numbers.
When the beginning or the end of the redial list is reached, a double beep will sound
• When the desired number is reached, press ON or SPEAKER ( ) to dial
• Press DELETE/MUTE on the handset to delete the number from the redial memory
• Press OFF/CLEAR on the handset to exit the redial review list
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Handset operation
Mute
PHONE
MICROPHONE MUTED
MUTE
00:00:25
• During an active call, press the MUTE key on handset to disable
the microphone The screen will display:
• Press MUTE again to return to normal two way conversation
•
•
If the returned
call is not
answered within
30 seconds, the
external call
will end
automatically
While in transfer
mode (before
releasing the
MICROPHONE ON will display briefly.
Conference call
Your phone is capable of supporting conference calls between system handsets It is possible to
establish a conference between any two handsets and the external line
If a handset already has a connection to the external line, and any
other handset goes off-hook, a conference is immediately established
The handsets will show:
PHONE
00:00:25
call) you may
toggle back and
forth between
the external call
(the display will
show OUTSIDE)
and the intercom
call (the display
will show
Volume control
Press the VOLUME button on the handset to adjust listening volume Each button press raises or
lowers volume by one level When you change the volume level, the new setting is saved The new
volume level will be applied each time you use the handset, speakerphone or headset
Transferring calls
You can transfer calls between any handsets registered to it
While you are on an external call, Using Transfer allows you to speak to
INTERCOM)
by pressing the
INTERCOM key
the person who answers at the handset you are calling before releasing
the external call to them
TRANSFER TO:
• Press INTERCOM key on the handset, it will display:
CALLING
HANDSET 2
• Select the number of the handset to which the call is to be transferred
1-4 For example if you intercom handset 2 the display will show:
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Handset operation
• Press ON, SPEAKER or INTERCOM on the handset being called to
answer the intercom call You may now discuss the external call with
the person who answered the other handset
HANDSET 1
IS CALLING
• On the handset, press the OFF key to transfer the external call to
the other handset
CALL TRANSFERRED
INTERCOM TO:
Intercom call
You can intercom between any handsets registered to it
• From the idle (off) mode, press INTERCOM The handset will
display:
CALLING
• Select a number of the handset to be called (1-4)
HANDSET1
• Press INTERCOM, ON or SPEAKER (
the intercom call The screens will display:
) on the handset to answer
INTERCOM
• Press INTERCOM, OFF/CLEAR on the handset to end the call
If the handset you are attempting to intercom is out of range, or on an
external call, the display will show:
UNABLE TO CALL
TRY AGAIN
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Handset operation
Call forward
You can forward calls between any handsets registered to it
• A handset on an external call can forward it to any other handset
FORWARD TO:
• Press and hold the INTERCOM key on the handset, it will display:
• Enter the handset number you wish to forward to
The handset will display:
CALL FORWARDED
•
At the handset press ON, SPEAKER or any of the dialing keys (0-9,
*, #) to answer the call
If the handset being called does not respond in about one minute, the
external call will be returned to originating handset and the display
will show:
CALL BACK
Find handset
Locate a missing handset from the base unit by using these steps:
• With the handset in idle, press FIND HANDSET
• To end the page at the handset, press ON, SPEAKER or any dial pad key (0-9, *, #) on handset,
or press FIND HANDSET at the base
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Handset operation
Handset display screen messages
Screen displays:
PHONE
When:
The handset is in use
The handset is on hook
ENDED
You are accessing an empty directory or call log
You are saving to a full directory
The call is on mute
NO ENTRIES
LIST FULL
MICROPHONE MUTED
SPEAKER
The handset speakerphone is in use
The battery needs to be recharged
There is a call coming in
LOW BATTERY
INCOMING CALL
NEW VOICE MAIL
X NEW CALLS
SEARCHING...
BASE IS PAGING
CALLING HANDSET X
There are new voicemail messages
There are new calls in the CID log
The handset has lost communication with the base
The base is paging handset(s)
Calling another handset
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Handset operation
Handset display screen messages
Screen displays:
HANDSET X IS CALLING
LINE IN USE
When:
Other handset is calling
An extension phone is in use
There is no telephone line connected
NO LINE
The telephone number you have entered is already
stored in the directory
ALREADY SAVED
SAVED
Your operation is successful
• The battery is not installed properly in the handset
-OR-
• The battery needs to be replaced
-OR-
WARNING CHECK BATTERY!
• An incorrect battery has been installed by mistake
The battery is very low The handset should be placed
in the base unit or charger
PLACE IN CHARGER
CHARGING
A handset with a low battery has been placed in the
base unit or charger
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Telephone settings
Ringer volume
> RINGER VOLUME
RINGER TONE
• From the idle (off) mode, press MENU/SELECT on the handset then
the or key to RINGER VOLUME
RINGER VOLUME
RINGER VOLUME
• Press MENU/SELECT on the handset The current ringer volume
will be shown:
• Press the or
keys or enter a digit (0 through 6) to the desired
volume The current ring tone is played At the lowest setting, display
will show:
The handset will not ring when a call comes in if ringer volume is set
to the lowest setting
• Press MENU/SELECT on the handset
> RINGER TONE
KEY TONE
Ring tone
• From the idle (off) mode, press MENU/SELECT on the handset then
the or keys to RINGER TONE
• Press MENU/SELECT on the handset
• Press the or keys (or enter a digit 0 through 9) to sample the ring
tones The screen will show:
RINGER TONE
1
• Press MENU/SELECT on the handset
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Telephone settings
Key tone (preset to on)
> KEY TONE
LANGUAGE
• From the idle (off) mode, press MENU/SELECT on the handset then
the or keys to select KEY TONE
•
When the phone
is set for pulse
dial mode, it
is possible
to switch to
• Press MENU/SELECT on the handset The current setting will be
shown Use the or
keys to scroll to ON or OFF When set to
KEY TONE
ON
on, the handset will emit a beep whenever a key is pressed
• When the desired option is shown, press MENU/SELECT on the
temporary tone
mode during an
ongoing call by
pressing * Once
pressed, tone will
be used for rest
of the call After
you hang up, the
phone will return
to pulse dialing
for the next call
handset
Language (preset to English)
> LANGUAGE
• From the idle (off) mode, press MENU/SELECT on the handset then
the or keys to LANGUAGE
CLR VOICE MAIL
• Press MENU/SELECT on the handset Press the or keys to
select between English, Spanish or French
• Press MENU/SELECT on the handset
LANGUAGE
ENGLISH
Dial type (preset to tone)
• From the idle (off) mode, press MENU/SELECT on the handset then
or keys to DIAL TYPE
> DIAL TYPE
PHONEBOOK
• Press MENU/SELECT on the handset then use or keys to scroll
from TONE to PULSE
• Press MENU/SELECT on the handset
DIAL TYPE
TONE
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Phonebook
Your phone can store up to 50 numbers with names in memory Each memory location can hold up
to 32 digits for the number and 16 characters for the name
•
If you register
additional
handsets to
your base, the
handsets share
a common
phonebook,
which is stored
in the base
This means that
entries inserted
by a handset are
available for all
handsets and
if one deletes a
phonebook entry,
it will disappear
from all handsets
Store a new entry
• Press MENU/SELECT on the handset
> STORE
• With PHONEBOOK highlighted, press MENU/SELECT on the
handset
REVIEW
• Press
handset
or
to select STORE Press MENU/SELECT on the
ENTER NUMBER
555-123-4567_
• You will be prompted to ENTER NUMBER
Use the dialing keys to enter the number you wish to store in the
directory Press the DELETE/MUTE on the handset to backspace
and make corrections Press MENU/SELECT on the handset
• You will then be prompted to ENTER NAME Use the dialing keys
to spell the name Use the and keys to move the cursor Press
DELETE/MUTE on the handset to backspace and make corrections
Press MENU/SELECT on the handset
ENTER NAME
_
• You’ll hear a confirmation tone, and the new phonebook entry will
LIST FULL
be displayed
• If the phonebook is full, the handset or base unit will display:
• You can also press REDIAL then or keys to scroll to the previously
dialed number from the redial list you want to store in the phonebook
Press MENU/SELECT on the handset
• While entering numbers, press and hold PAUSE to add pauses if
necessary
ALREADY SAVED
• If there is a duplicate number in the phonebook, the display will
show:
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Phonebook
Each press of a particular key causes characters to be displayed in the following order:
# of key presses
Key
2
3
4
,
5
-
6
7
&
c
f
8
9
ꢀ
1
2
3
4
5
6
7
8
9
0
1
#
A
B
E
H
K
N
Q
U
X
C
F
I
2
3
4
5
6
S
8
Z
a
d
g
j
b
e
h
k
n
p
u
w
D
G
J
i
L
l
M
P
O
R
V
Y
m
7
t
o
q
v
x
r
s
z
T
W
0
9
y
*
?
!
/
(
)
@
*
space
#
Review/dial from the phonebook
• Press MENU/SELECT on the handset With PHONEBOOK highlighted, press MENU/SELECT on the
handset With the desired phonebook entry highlighted, press MENU/SELECT on the handset
-OR-
Andrew
With the handset in idle, press , the handset goes directly into
phonebook review mode
123-4567
ꢁꢀ
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Phonebook
• Scroll through the phonebook entries using the and keys or enter
first character of the name to be searched (using the digit keys) and
continue navigating using the or keys as scroll keys, until you
reach the entry to be dialed
Andrew Smith
555-123-4567
•
When reviewing
the phonebook,
the second line
of the display will
show the phone
number, up to
16 digits For
numbers longer
than 16 digits,
only the first 13
digits will be
• Press ON or SPEAKER (
), to dial the number
PHONE 00:00:10
Andrew Smith
Edit a phonebook entry
• Follow the first two steps in Review/dial from the phonebook (page
21) to reach the entry to be edited
• Press MENU/SELECT on the handset
• Press DELETE/MUTE on the handset to backspace then enter the correct number Press and hold
PAUSE to add pauses if necessary You can also press REDIAL,
shown Press *
or # to scroll the
phone number
to see the
then the or keys to scroll to the previously dialed number from
Andrew Smith
redial list you want to store in the phonebook Press MENU/SELECT
555-123-4567
on the handset
additional digits
• Press MENU/SELECT on the handset
• You are now prompted to EDIT NAME Press DELETE/MUTE on the
handset to backspace, then use the dialing keys to enter the correct
name (see page 21) Use the and keys to move the cursor
• Press MENU/SELECT on the handset. A confirmation tone will
•
If there are no
entries in the
phonebook,
when it is
accessed, NO
ENTRIES will
display
EDIT NAME
Andrew
sound
Delete a phonebook entry
• Follow the first two steps in Review/dial from the phonebook
• Press DELETE/MUTE on the handset
A confirmation tone will sound.
• The handset or base will then move to the next entry if any
Andrew Smith
555-123-4567
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Caller ID
Caller’s name
Andrew Smith
555-123-4567
Caller’s telephone number
NEW 6/15 10:15PM
Time of call
Date of call
Shared call log
The caller ID log is stored in the base, and is shared by the system handsets Changes made at a
handset will be reflected in all handsets.
If the number of an incoming call matches an entry in your directory, the name will display exactly
how you’ve entered it in the phonebook For example, if Christine Smith calls, her name will appear
as Chris if that is how you entered it into the phonebook
Your phone has a caller ID (CID) with call waiting feature that works with service from your local
phone service provider Caller ID with call waiting lets you see who’s calling before you answer the
phone, even when you’re on another call
You may need to change your phone service to use this feature Contact your service provider if:
•
•
•
You have both caller ID and call waiting, but as separate services (you may need combined service)
You have only caller ID service, or only caller waiting service
You don’t subscribe to any caller ID or call waiting services
You can use this product with regular caller ID service, and you can use this product’s other features without
subscribing to either caller ID or combined caller ID with call waiting service
There are fees for caller ID services, and they may not be available in all areas
ꢁ3
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Caller ID
This product can provide information only if both you and the caller are in areas offering caller ID service,
and if both telephone companies use compatible equipment
•
If you answer a
call before the
caller ID
About call history (caller ID)
Your phone can store up to 50 calls in its caller ID memory When the memory is full, the oldest
call will be deleted to make room for new incoming call information For each call that comes in, the
screen displays the following information between the first and second rings:
information
appears on the
screen, it will not
be in the call
history
• Your caller’s name (15 letters are sent by your telephone
company)
• The caller’s area code and telephone number
• The time and date of the call
Andrew Smith
555-123-4567
NEW 6/15 10:15PM
Review call history
•
•
Press (CID) to view call history
Use and to scroll through records in call history
Delete records from call history
Delete a specific call:
•
•
Locate the record you want to delete from call history
Press DELETE/MUTE on the handset. You’ll hear a confirmation beep.
Delete all calls:
DELETE ALL
CALLS?
• With the handset in call log mode, press and hold DELETE/MUTE
on the handset The screen displays:
• Press MENU/SELECT on the handset. You’ll hear a confirmation
beep
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Caller ID
Dial a displayed number
• Locate the record in call history that you want to dial
• If you wish to change how the number is dialed, press # The screen displays alternate dialing
sequences available for this call
When the number is correctly displayed for dialing, press ON or SPEAKER
•
•
Press OFF/CLEAR
on the handset(s)
at any time to exit
call history
If both the name
and number are
not provided,
UNABLE TO
SAVE will be
displayed
Store a call history record in the directory
1 Locate the record in the call history you want to store in the directory
2 If you wish to change how the number is stored, press # The screen displays alternate dialing
sequences available for this call
3 Press MENU/SELECT on the handset, you’ll hear a confirmation beep.
Screen displays:
When:
The other party is blocking name and/or number
information
PRIVATE NUMBER
Your phone company is unable to receive informa-
tion about this caller’s name and/or number
UNKNOWN NUMBER
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Voicemail
Access voicemail
When a voicemail is detected, VOICEMAIL key will be illuminated and NEW VOICEMAIL will display
on the handset
•
•
In order to use
these features,
you must
subscribe to
and activate
voicemail service
through your
local telephone
company
Once your voicemail access number and password are programmed into your phone, you can quickly
retrieve voicemail messages by pressing the VOICEMAIL key on the handset
When retrieving voicemail messages, you can use the dedicated PLAY, SKIP and ERASE keys on
the handset to access play, skip and erase messages functions
Clear voicemail
If you wish to manually turn off the voicemail indications on the handset, follow the steps below:
From the idle mode, press MENU/SELECT on the handset, then the or keys to CLR VOICEMAIL
Press MENU/SELECT on the handset, the screen will display TURN INDICATOR OFF? Press
MENU/SELECT on the handset
When one
handset is
accessing
the voicemail
setup, the other
handset(s)
cannot access
it at the same
time If this is
attempted, NOT
AVAILABLE AT
THIS TIME will
be displayed
Programming the Voicemail Access Keys
Your phone is factory programmed with the appropriate key sequences for PLAY, SKIP, ERASE and
VOICEMAIL keys If the default programming for these or password do not work with your voicemail
system, you can reprogram them
From the idle mode, press MENU/SELECT on the handset, use or
CODES, then press MENU/SELECT on the handset With VOICEMAIL SETUP displayed, press
to scroll to FEATURE
MENU/SELECT on the handset Use or
SELECT on the handset
to scroll to your desired option, then press MENU/
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Voicemail
You can access the following options:
ACCESS NUMBER PASSWORD PLAY SKIP ERASE RESET ALL CODES
Program the password
You need to program a password to access your voicemail. First, you must activate and define your
voicemail password with the voicemail service provided by your local telephone company Once you
have defined your password, you can then program it into the phone.
Use or to scroll to PASSWORD, then press MENU/SELECT on the
handset to choose it You will see the following display:
PASSWORD
_
Use the number keys to enter the password number provided by your
local telephone company To enter pauses, press and hold PAUSE
Press DELETE/MUTE on the handset to erase numbers if you make
a mistake. When finished press MENU/SELECT on the handset
Program the voicemail key
The default voicemail access number is *9ꢆ If this does not match the number provided by your local
telephone company, you will need to edit the number
ACCESS NUMBER
Use or to scroll to ACCESS NUMBER, then press MENU/SELECT
on the handset You see the following display:
*98_
Press DELETE/MUTE on the handset Enter the new voicemail access
number provided by your local telephone company To enter pauses,
press and hold PAUSE. When finished press MENU/SELECT on the
handset
Program the play key
The default PLAY key number is 1 If this does not match the number
provided by your local telephone company, you will need to edit the
number
PLAY
1_
Use
or to scroll to PLAY, then press MENU/SELECT on the
handset The display will show:
ꢁꢅ
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Voicemail
Press DELETE/MUTE on the handset Enter the new number provided by your local telephone
company To enter pauses, press and hold PAUSE. When finished press MENU/SELECT on the
handset
Program the skip key
The default SKIP password is # If this does not match the password provided by your local telephone
company, you will need to edit the password
Use or to scroll to SKIP, then press MENU/SELECT on the handset
You see the following display:
SKIP
#_
Press DELETE/MUTE on the handset Enter the new password
provided by your local telephone company To enter pauses, press
and hold PAUSE. When finished press MENU/SELECT on the handset
Program the erase key
The default ERASE key number is 3 If this does not match the number
provided by your local telephone company, you will need to edit the number
Use or to scroll to ERASE, then press MENU/SELECT on the handset
ERASE
3_
You see the following display:
Press DELETE/MUTE on the handset Enter the new number provided
by your local telephone company To enter pauses, press and hold
PAUSE. When finished press MENU/SELECT on the handset
Reset all codes
You can reset all voicemail codes to their default values
Use to scroll to RESET ALL CODES, then press MENU/SELECT on
RESET
the handset You see the following display:
CODES?
Press MENU/SELECT on the handset
ꢁꢆ
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Custom pay-per-use (PPU) features
PPU keys on handset
To access PPU features on the handsets:
• Press ON
• Press BILLED SERVICES key, then use the
• Press MENU/SELECT on the handset
•
Your local
telephone
or
keys to scroll to your desired option
company may
provide a monthly
subscription to an
individual service
or a package
of services
Change PPU key setting
Your phone is factory programmed with the PPU keys, you can reprogram the codes to the numbers
provided by your local telephone company
which gives
From the idle mode, press MENU/SELECT on the handset, use or to scroll to FEATURE
you unlimited
usage for a small
monthly fee
CODES, then press MENU/SELECT on the handset Press or to scroll to BILLED SERVICES,
then press MENU/SELECT on the handset Use or to scroll to your desired option, then press
MENU/SELECT on the handset
You can access the following options:
AUTO CALLBACK
RESET ALL CODES
3-WAY CALLING
REPEAT DIALING
Change auto call back number
The default AUTO CALLBACK number is *ꢄ9 If this does not match
the number provided by your local telephone company, you will need
to edit the number
AUTO CALLBACK
*69_
Use or to scroll to AUTO CALLBACK, then press MENU/SELECT
on the handset The display will show:
ꢁ9
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Custom pay-per-use (PPU) features
Press DELETE/MUTE on the handset Enter the new number provided
by your local telephone company To enter pauses, press and hold
PAUSE. When finished press MENU/SELECT on the handset
Change 3-way calling number
The default 3-way calling code is F (flash). If this does not match the
number provided by your local telephone company, you will need to
edit the number
Use or to scroll to 3-WAY CALLING, then press MENU/SELECT
on the handset You see the following display:
3-WAY CALLING
F_
Press DELETE/MUTE on the handset Enter the new number provided
by your local telephone company To enter pauses, press and hold
PAUSE. When finished press MENU/SELECT on the handset
Change repeat dialing number
The default repeat dialing number is *ꢄꢄ If this does not match the
number provided by your local telephone company, you will need to
edit the number
REPEAT DIALING
*66_
Use or to scroll to REPEAT DIALING, then press MENU/SELECT
on the handset The display will show:
Press DELETE/MUTE on the handset Enter the new number provided
by your local telephone company To enter pauses, press and hold
PAUSE. When finished press MENU/SELECT on the handset
Reset all codes
RESET
CODES?
You can reset all PPU codes to their default values
Use or to scroll to RESET ALL CODES, then press MENU/SELECT
on the handset You see the following display:
Press MENU/SELECT on the handset
30
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Headset operation
Headset
You can use this telephone handsfree when you install a compatible 2 5 mm
headset, purchased separately
Plug the headset into the jack located on the side of the handset (under the
small rubber flap). Do not force the connection, but make sure the plug fits
securely
Operating range
This cordless telephone operates within the maximum power allowed by the Federal Communications
Commission (FCC) This handset and base can only communicate over a certain distance The range
may be affected by the weather or the construction of your home or office.
If you receive a call while you are out of range, the handset might not ring or if it does ring, the call
might not connect when you press ON Move closer to the base, then press ON to answer the call
If you move out of range during a phone conversation, you might hear noise or interference, or you
may lose the call To improve reception, move closer to the base
If you move out of range while on a call and the call is lost, your line may remain busy To hang up
properly, walk back into range, periodically pressing OFF
3ꢀ
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Batteries
Battery care and maintenance
After your battery is fully charged, you can expect the following performance:
•
•
If you repeatedly
get a low battery
indicator, even
after charging
overnight, the
battery should
be replaced
To reduce the risk
of fire or injury to
Operation
Operating time
While in use (talking)
up to 8 hours
up to 4 days
While not in use (standby*)
* Handset is off the base unit or charger but not in use
• The battery needs charging when:
— A new battery is installed in the handset
— The phone beeps twice every five seconds.
— The screen displays LOW BATTERY and the low battery icon
persons or
damage to the
telephone, charge
the battery
• Place the handset in the base so the CHARGE light turns on The battery is typically fully charged
in 16 hours
provided with
this phone (or
equivalent) in
accordance with
the instructions
and limitations
specified in this
user’s manual
(see page 5)
• You can keep the battery fully charged by returning the handset to the base after each use
Replacing the handset battery
1 Remove the battery compartment cover on the handset by pressing on the indentation and sliding
the cover downward
2 Lift out the old battery and disconnect
3 Align the two holes in the new battery’s plug with the socket
pins, and snap the plug into place Snap the battery in the
compartment, as described in Installation, on page 4
4 Replace the cover by sliding it up into place
5 The new battery must be charged before using the phone Place the handset in the base and
allow it to charge for at least 16 hours the first charge. The telephone might operate before that,
but for best performance, let the battery charge fully
3ꢁ
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Troubleshooting
If you have difficulty operating your phone, the suggestions below should solve the problem. If you still have difficulty after
trying these suggestions, call the Supplier
Problem
Suggestion
My phone doesn’t work • Make sure the power cord is plugged in
at all
• Make sure the telephone line cord is plugged firmly into the base unit and the telephone wall
jack
• Charge the battery in the handset for 16 hours For optimum daily performance, return the
handset to its base when not in use
• Reset the base Unplug the unit’s electrical power Wait for 15 seconds then plug it back in
Allow up to one minute for the handset and base to reset
• Youmayneedtopurchaseanewbattery, pleaserefertotheBatteriessection(seepage32)ofthis
user’s manual
I cannot get a dial • First try all the suggestions above
tone
• Move the handset closer to the base You might have moved out of range
• Your line cord might be malfunctioning Try installing a new line cord
• If the previous suggestions don’t work, disconnect the base unit from the telephone jack and
connect a different phone If there is no dial tone on that phone either, the problem is in your
wiring or local service Contact your local telephone company
33
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Troubleshooting
Problem
Suggestion
I cannot dial out
• Make sure you have a dial tone before dialing. The handset may take a second or two to find
the base and produce a dial tone This is normal Wait an extra second before dialing
• Make sure your phone is set to the correct dial mode for the type of service that you have (pulse
or touchtone) Refer to the Installation section of this user’s manual to set the dial mode
• If the other phones in your home are having the issue, the problem is in your wiring or local
service Contact your local telephone company (charges may apply)
• Eliminate any background noise Noise from a television, radio or other appliance may cause
the phone to not dial out properly. If you cannot eliminate the background noise, first try muting
the handset before dialing, or dialing from another room in your home with less background
noise
UNABLE TO CALL, • Move the handset closer to the base You might have moved out of range
TRY AGAIN displays
on my handset
• If the handset is in its base and the charging light does not come on, refer to The charge light
is off (see page 37) in this troubleshooting guide
• Reset the base Unplug the unit’s electrical power Wait for 15 seconds then plug it back in
Allow up to one minute for the handset and base to reset
• Other electronic products can cause interference with your cordless phone Try installing
your phone as far away from these types of electronic devices as possible: wireless routers,
radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal
computers, kitchen appliances and other cordless phones
The batteries will not • Charge the battery in the handset for 16 hours For optimum daily performance, return the
handset to its base when not in use
hold a charge
• You may need to purchase a new battery, please refer to the Batteries (see page 32) section
of this user’s manual
• Your phone might be malfunctioning Please refer to the Warranty section of this user’s manual
for further instruction
3ꢂ
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Troubleshooting
Problem
Suggestion
I get noise, static, or • Other electronic products can cause interference with your cordless phone Try installing
weak signal even when
I’m near the base
your phone as far away from these types of electronic devices as possible: wireless routers,
radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal
computers, kitchen appliances and other cordless phones
• Microwaves operate on the same frequency as your phone It is normal to experience static
on your phone while the microwave is running Do not install this phone in the same outlet or
near the microwave
• If your phone is plugged in with a modem or surge protector, plug the phone (or modem/surge
protector) into a different location If this solves the problem, re-locate your phone or modem
farther apart from one another, or use a different surge protector
• Relocate your phone to a higher location The phone will likely get better reception not installed
in a low area
• If the other phones in your home are having the issue, the problem is in your wiring or local
service Contact your local telephone company (charges may apply)
I hear other calls while • Disconnect your base unit from the telephone jack, and plug in a regular telephone If you
using my phone
still hear other calls, the problem is probably in your wiring or local service Call your local
telephone company
3ꢃ
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Troubleshooting
Problem
Suggestion
My handset does not • Make sure you have the ringer activated Refer to the section(s) on ringer selection in this
ring when I receive
user’s manual
a call
• Make sure the telephone line cord is plugged firmly into the base unit and the telephone jack.
Make sure the power cord is plugged in
• You may be too far from the base unit
• Charge the battery in the handset for 16 hours For optimum daily performance, return the
handset to its base when not in use
• You may have too many extension phones on your telephone line to allow all of them to ring
Try unplugging some of the other phones
• The layout of your home or office might be limiting the operating range. Try moving the base
to another location, preferably on an upper floor.
• If the other phones in your home are having the issue, the problem is in your wiring or local
service Contact your local telephone company (charges may apply)
• Test a working phone at the phone jack If another phone has the same problem, the problem
is the phone jack Contact your local telephone company (charges may apply)
• Other electronic products can cause interference with your cordless phone Try installing
your phone as far away from these types of electronic devices as possible: wireless routers,
radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal
computers, kitchen appliances and other cordless phones
• Your line cord might be malfunctioning Try installing a new line cord
3ꢄ
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Troubleshooting
Problem
Suggestion
My calls fade or cut in • Other electronic products can cause interference with your cordless phone Try installing
and out while I’m using
my handset
your phone as far away from these types of electronic devices as possible: wireless routers,
radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal
computers, kitchen appliances and other cordless phones
• Microwaves operate on the same frequency as your phone It is normal to experience static
on your phone while the microwave is running Do not install this phone in the same outlet or
near the microwave
• If your phone is plugged in with a modem or surge protector, plug the phone (or modem/surge
protector) into a different location If this solves the problem, re-locate your phone or modem
farther apart from one another, or use a different surge protector
• Relocate your phone to a higher location The phone will get better reception not installed in
a low area
• If the other phones in your home are having the issue, the problem is in your wiring or local
service Contact your local telephone company (charges may apply)
The charge light is off • Clean the handset and base charging contact each month using a pencil eraser or cloth
• Make sure the power and line cords are plugged in correctly and firmly.
• Reset the base Unplug the unit’s electrical power Wait for 15 seconds then plug it back in
Allow up to one minute for the handset and base to reset
• Your phone might be malfunctioning Please refer to the Limited Warranty section of this
user’s manual for further instruction
3ꢅ
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Troubleshooting
Problem
Suggestion
My Caller ID isn’t
•
Caller ID is a subscription service You must subscribe to this service for this feature to work
working
on your phone
• Your caller must be calling from an area that supports caller ID
• Both you and your caller’s telephone companies must use caller ID compatible equipment
Common cure for If the unit does not seem to be responding normally, then try putting the handset in its base If it
electronic equipment does not seem to respond, do the following (in the order listed):
1 Disconnect the power to the base
2 Disconnect the handset battery, and spare battery, if applicable
3 Wait a few minutes
4 Connect power to the base
5 Re-install the battery(ies)
6 Wait for the handset to re-establish its link with the base To be safe, allow up to one minute
for this to take place
3ꢆ
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Maintenance
Taking care of your telephone
Your cordless telephone contains sophisticated electronic parts, so it must be treated with care
Avoid rough treatment
Place the handset down gently Save the original packing materials to protect your telephone if you ever need to ship it
Avoid water
Your telephone can be damaged if it gets wet Do not use the handset outdoors in the rain, or handle it with wet hands Do not install your base unit near a sink, bathtub or shower
Electrical storms
Electrical storms can sometimes cause power surges harmful to electronic equipment For your own safety, use caution when using electric appliances during storms
Cleaning your telephone
Your telephone has a durable plastic casing that should retain its luster for many years Clean it only with a soft cloth slightly dampened with water or a mild soap Do not use excess water or cleaning
solvents of any kind
Warranty
The Supplier warrants, to the original purchaser only, the material and workmanship of this product for ONE YEAR from the date of purchase We will repair or replace, at our option, this product without
charge should it fail due to a defect in material or workmanship within that time period
This warranty does not apply to loss or damage that is the result of accident, misuse or negligence. All other warranties, expressed, implied or statutory, including warranties of fitness for a particular
purpose, are limited to the time period listed and are otherwise excluded from this warranty if unauthorized repairs are attempted Additionally, the Supplier shall not be liable for any incidental or
consequential damage or commercial loss, nor for any other loss or damages
The Supplier assumes no responsibility for products sent without prior return authorization
39
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Important safety instructions
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following:
1 Read and understand all instructions
2 Follow all warnings and instructions marked on the product
3 Unplug this product from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning
4 Do not use this product near water (for example, near a bath tub, kitchen sink or swimming pool)
5 Do not place this product on an unstable surface, such as a table, shelf or stand The product may fall, causing serious damage
6 Slots and openings in the back or bottom of the base unit and handset are provided for ventilation To protect them from overheating, these openings must not be blocked by placing the
product on a soft surface such as a bed, sofa or rug This product should never be placed near or over a radiator or heat register This product should not be placed in any area where proper
ventilation is not provided
7
This product should be operated only from the type of power source indicated on the marking label If you are not sure of the type of power supply in your home, consult your dealer or local power
company
8 Do not allow anything to rest on the power cord Do not install this product where the cord may have anyone walking on it
9. Never push objects of any kind into this product through slots in the base or handset as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric
shock Never spill liquid of any kind on the product
10. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of the base or handset other than specified access
doors may expose you to dangerous voltages or other risks Incorrect reassembling can cause electric shock when the product is subsequently used
11. Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock.
12 Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions:
A When the power supply cord or plug is damaged or frayed
B If liquid has been spilled onto the product
C If the product has been exposed to rain or water
D If the product does not operate normally by following the operating instructions Adjust only those controls that are covered by the operating instructions, as improper adjustment of other
controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation
E If the product has been dropped and the base and/or handset has been damaged
F If the product exhibits a distinct change in performance
13 Avoid using a telephone (other than cordless) during an electrical storm There is a remote risk of electric shock from lightning
14 Do not use the telephone to report a gas leak in the vicinity of the leak
15 Only put the handset of your telephone next to your ear when it is in normal talk
ꢂ0
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FCC, ACTA and IC regulations
FCC Part ꢀꢃ
This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules These requirements
are intended to provide reasonable protection against harmful interference in a residential installation This equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio communications However, there is no guarantee that interference will not occur in a particular installation If this
equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
* Reorient or relocate the receiving antenna
* Increase the separation between the equipment and receiver
* Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
* Consult the dealer or an experienced radio/TV technician for help
Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product
This product has been tested and found to comply with the FCC criteria The handset may be safely held against the ear of the user The base unit shall be installed and used such that parts of the user’s
body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more If you choose to use a clipping device, please make sure to only use the supplied belt clip
FCC Part ꢄꢆ and ACTA
This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA) The label on the back or bottom of this
equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your local telephone company upon request.
The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA A compliant
telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant An RJ11 jack should normally be used for connecting
to a single line and an RJ14 jack for two lines See Installation Instructions in the user’s manual
The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called The REN for this product is
encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more
information, please contact your local telephone company
This equipment may not be used with Party Lines If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your
alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.
If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected Repairs to this telephone equipment can only be made by the manufacturer or its
authorized agents For repair procedures, follow the instructions outlined under the Limited Warranty
If this equipment is causing harm to the telephone network, the telephone company may temporarily discontinue your telephone service The telephone company is required to notify you before inter-
rupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and the telephone company is required to inform you
of your right to file a complaint with the FCC. Your telephone company may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product.
The telephone company is required to notify you if such changes are planned
If this product is equipped with a corded or cordless handset, it is hearing aid compatible
If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please:
ꢂꢀ
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FCC, ACTA and IC regulations
* Remain on the line and briefly explain the reason for the call before hanging up.
* Perform such activities in off-peak hours, such as early morning or late evening
Industry Canada
This equipment complies with regulations RSS210 and CS-03 of Industry Canada Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device
must accept any interference, including interference that may cause undesired operation of the device
The term ‘’IC: ‘’ before the certification/registration number only signifies that the Industry Canada technical specifications were met.
The Ringer Equivalence Number (REN) for this terminal equipment is 0 1 The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface The termination
on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five.
The RBRC® seal
The RBRC® Seal on the nickel-metal-hydride battery indicates that VTech Communications, Inc is
voluntarily participating in an industry program to collect and recycle these batteries at the end of their
useful lives, when taken out of service within the United States and Canada
The RBRC® program provides a convenient alternative to placing used nickel-metal-hydride batteries into
the trash or municipal waste, which may be illegal in your area
VTech’s participation in RBRC® makes it easy for you to drop off the spent battery at local retailers participating in the
RBRC® program or at authorized VTech product service centers Please call 1-800-8-BATTERYTM for information on Ni-MH
battery recycling and disposal bans/restrictions in your area VTech’s involvement in this program is part of its commitment
to protecting our environment and conserving natural resources
RBRC® is a registered trademark of Rechargeable Battery Recycling Corporation
ꢂꢁ
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Technical specifications
Enhanced 5 8GHz technology–your phone operates on a dual band transmission that combines the best of
5 8GHz and 2 4GHz technologies, providing enhanced performance over standard cordless telephones
Frequency Control
Transmit Frequency
Crystal controlled
PLL synthesizer
Base: 5725–5850 MHz
Handset: 2400–2483 5 MHz
Receive Frequency
Base: 2400–2483 5 MHz
Handset: 5725–5850 MHz
Channels
95
Nominal Effective Range
Maximum power allowed by FCC and IC Actual operating range may
vary according to environmental conditions at the time of use
Size
Handset: 42mm X 52mm X 163mm
Base: 120mm X 118mm X 63mm
Weight
Handset: 124 grams
Base: 196 grams
Power Requirements
Memory
Handset: 600mAH NiMH Battery
Base: 9V DC @ 400mA
Phonebook: 50 Memory locations, 16 characters for name, 32 digits
for number per location
Call Log: 50 Memory locations
ꢂ3
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Index
Delete a specific call 24
Delete all calls 24
Delete records from call history 24
Dial a displayed number 24
Dial type 19
A
About call history 24
Access voicemail 26
Additional information 33
Answering calls 12
E
B
Base display 9
Edit a phonebook entry 22
Base unit layout 11
Basic operation 9
Batteries 32
Battery care and maintenance 32
Before you begin 3
F
FCC, ACTA and IC regulations 41-42
Find handset 15
Flash function 12
Belt clip 3, 6
G
C
Getting started 3
Caller ID 23-25
Call forward 15
Change 3-way calling number 30
Change auto call back number 29
Change PPU key setting 29
Change repeat dialing number 30
Charge the handset battery 6
Check for dial tone 6
Choose a location 4
H
Handset and base indicators 9
Handset display 9
Handset display screen messages 16-17
Handset layout 10
Handset operation 12-17
Headset 31
Clear voicemail 26
Conference call 13
Custom pay-per-use (PPU) features 29-30
Headset operation 31
I
D
Important safety instructions 40
Installation 4-7
Delete a phonebook entry 22
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Index
Install handset battery 4
Intercom call 14
Replacing the handset battery 32
Reset all codes 28
Review/dial from the phonebook 21
Review call history 24
Ringer volume 18
K
Key tone 19
Ring tone 18
L
Language 19
S
Shared call log 23
Store a call history record in the directory 25
Store a new entry 20
M
Maintenance 39
Making calls 12
Mute 10, 13
T
Table/desk installation 5
Technical specifications 43
Telephone settings 18-19
The RBRC® seal 42
To register your accessory handsets 7
Transferring calls 13
O
Operating range 31
P
Parts checklist 3
Phonebook 20-22
Troubleshooting 33-38
PPU keys on handset 29
Program the erase key 28
Program the password 27
Program the play key 27
Program the skip key 28
Program the voicemail key 27
V
Voicemail 26-28
Volume control 13
W
R
Wall mounting 8
Warranty 39
Re-register existing handsets to a new base 7
Redial 12
ꢂꢃ
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Printed in China
91-000XXX-010-000
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