VTech Cordless Telephone t2415 User Manual

Cordless Telephone System  
With Caller ID  
t 2415  
Caller ID/call waiting*  
90 Name and number  
caller ID memory  
Voice mail waiting indicator**  
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Important Safety Instructions  
When using your telephone equipment, basic safety precautions should always  
be followed to reduce the risk of fire, electric shock and injury, including the  
following:  
1. Read and understand all instructions.  
2. Follow all warnings and instructions marked on the product.  
3. Unplug this product from the wall outlet before cleaning. Do not use liquid  
or aerosol cleaners. Use a damp cloth for cleaning.  
4. Do not use this product near water (for example, near a bath tub, kitchen  
sink or swimming pool).  
5. Do not place this product on an unstable surface, such as a table, shelf, or  
stand. The product may fall, causing serious damage.  
6. Slots and openings in the back or bottom of the Base Unit and Handset are  
provided for ventilation. To protect them from overheating, these openings  
must not be blocked by placing the product on a soft surface such as a bed,  
sofa or rug. This product should never be placed near or over a radiator or  
heat register. This product should not be placed in any area where proper  
ventilation is not provided.  
7. This product should be operated only from the type of power source indicated  
on the marking label. If you are not sure of the type of power supply in your  
home, consult your dealer or local power company.  
8. Do not allow anything to rest on the power cord. Do not install this product  
where the cord may have anyone walking on it.  
9. Never push objects of any kind into this product through slots in the Base or  
Handset as they may touch dangerous voltage points or short out parts that  
could result in a risk of fire or electric shock. Never spill liquid of any kind on  
the product.  
10. To reduce the risk of electric shock, do not disassemble this product, but  
take it to an authorized service facility. Opening or removing parts of the  
Base or Handset other than specified access doors may expose you to  
dangerous voltages or other risks. Incorrect reassembling can cause  
electric shock when the product is subsequently used.  
11. Do not overload wall outlets and extension cords as this can result in the  
risk of fire or electric shock.  
12. Unplug this product from the wall outlet and refer servicing to an authorized  
service facility under the following conditions:  
A. When the power supply cord or plug is damaged or frayed.  
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Important Safety Instructions  
B. If liquid has been spilled onto the product.  
C. If the product has been exposed to rain or water.  
D. If the product does not operate normally by following the operating  
instructions. Adjust only those controls that are covered by the operating  
instructions, as improper adjustment of other controls may result in  
damage and often requires extensive work by an authorized technician  
to restore the product to normal operation.  
E. If the product has been dropped and the Base and/or Handset has been  
damaged.  
F. If the product exhibits a distinct change in performance.  
13. Avoid using a telephone (other than cordless) during an electrical storm.  
There is a remote risk of electric shock from lightning.  
14. Do not use the telephone to report a gas leak in the vicinity of the leak.  
15. Only put the Handset of your telephone next to your ear when it is in normal  
talk mode.  
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Before You Begin  
Enhanced 2.4GHz Technology - Dual Band transmission combines the best of 2.4GHz  
and 900MHz technologies, providing enhanced performance over standard cordless  
telephones.  
Parts Check List  
1. Base Unit  
2. Handset  
3. Base AC Power Adaptor  
4. Telephone Line Cord  
5. Battery  
6. Belt Clip  
7. User’s Manual  
8. Base Wall Mounting Bracket  
To purchase replacement batteries, call VTech Communications, Inc. at  
1-800-595-9511. In Canada, call VTech Telecommunications Canada Ltd. at  
1-800-267-7377.  
Base Wall  
Mounting Bracket  
Handset  
Base Unit  
Battery Pack  
Belt Clip  
User’s Manual  
Telephone Line Cord  
Base AC Power Adapter  
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Installation  
Before You Install  
1. Choose a location for the Base near an electrical outlet and a telephone  
jack. This phone requires a modular telephone jack and a standard  
electrical outlet (110V AC) not controlled by a wall switch.  
2. Install the Handset battery. Use only VTech batteries.  
a) Remove battery  
compartment cover by  
pressing on the indentation  
and sliding downward.  
b) Align the two holes in the plug with the  
socket pins, then snap the plug into place.  
c) Place the battery in the compartment  
with the wires in the lower right corner.  
Angle the top of the battery under the top  
claws first, then snap the bottom of the  
pack in. Place the wires under the guide,  
located below the battery.  
d) Replace the battery compartment cover.  
3. Attach the Belt Clip to the Handset (optional).  
To Attatch  
To Remove  
NOTE: Install the Base Unit away from electronic equipment, such as personal  
computers, television sets or microwave ovens. Avoid excessive heat, cold, dust  
or moisture.  
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Installation  
Table/Desk Installation  
Connect the  
Power Cord  
Standard electrical outlet  
Connect the  
T e l e p h o n e  
Line Cord  
Modular telephone jack  
4. Charge the Handset Battery  
Place the Handset in its Base. Charge the battery at least for 12 hours before using your  
telephone for the first time.  
5. Check for Dial Tone  
After the battery is charged, pick up the Handset and press PHONE. You should hear  
a dial tone.  
6. Set the Dial Mode  
If you have touch tone service, the phone is ready to use as soon as the battery is  
charged. If you have pulse (rotary) service, you’ll need to change the dial mode.  
Make sure the Handset is off. Press PROG.  
Press or until the screen displays DIAL MODE: and the current selection.  
Press SEL. The current setting blinks.  
Press or to select TONE or PULSE.  
Press SEL or PROG to save the displayed mode.  
7. Set Date and Time  
If you subscribe to Caller ID service, the date and time will be set automatically with the  
first incoming call. If you do not have Caller ID service, you can set the date and time  
manually:  
Make sure the Handset is off. Press PROG.  
Press or until DATE/TIME is displayed. Press SEL.  
The month is flashing. Press  
Press SEL.  
The day is flashing. Press  
Press SEL.  
The hour is flashing. Press  
Press SEL.  
The minute is flashing. Press  
Press SEL.  
or  
or  
or  
or  
until the screen displays the correct month.  
until the screen displays the correct day.  
until the screen displays the correct hour.  
until the screen displays the correct minute.  
AM or PM is flashing. Press  
or  
to choose between AM or PM.  
Press SEL.  
8. Set Language  
Press PROG.  
Press or  
Press SEL. The current setting blinks. Press  
until LANGUAGE is displayed.  
or  
to displays ENGLISH,  
ESPANOL or FRENCH.  
Press SEL to select displayed language and exit.  
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Installation  
Wall Installation  
The wall mount bracket is designed for use on standard wall mount plates only.  
1. Run the power and telephone line cords through the slots in the bracket,  
then connect them to the jacks located on the underside of the Base.  
2. Plug the AC adapter into an electrical outlet. If the battery pack has not been previously  
charged, place the Handset in its Base, and allow it to charge for 12 hours.  
3. Connect the telephone line cord to the wall jack.  
4. Line up the tabs on the wall mount bracket with the slots on the bottom of the Base  
Unit. Snap the bracket firmly in place.  
5. Mount the Base on the wall. Position the Base Unit so the mounting studs will fit into  
the holes on the wall mount bracket. Slide the Base Unit down on the mounting studs  
until it locks into place.  
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Telephone Operation  
Handset Operation  
Answer a Call  
Press any key  
except OFF.  
Handset Volume  
Adjust the volume while  
on a call. A double beep  
will sound when you  
reach the maximum or  
minimum setting.  
Hold  
Press to put a call  
on hold. Press again  
to release hold.  
-OR-  
Lift the Handset of  
an extension.  
Select  
Use SEL in conjunction  
with PROG during  
Handset programming.  
Make a Call  
Press PHONE, then dial  
the number.  
End a Call  
Press OFF.  
-OR-  
Place Handset  
in its Base.  
Exit  
-OR-  
Dial the number (use  
to backspace and  
correct digits), then  
press PHONE to call.  
programming  
Cancel a Page  
Flash/Call Waiting  
If you have Call Waiting  
service, a beep will sound  
when someone calls while  
you're on a call. Press  
PHONE/FLASH to put the  
current call on hold and take  
the new call. Press this  
button at any time to switch  
back and forth between  
calls.  
Redial  
Press PHONE, then press  
REDIAL/PAUSE to call the last  
number dialed.  
-OR-  
Press REDIAL/PAUSE, then  
press PHONE to call the last  
number dialed.  
Press REDIAL/PAUSE twice to  
delete the last number dialed.  
Channel  
Switch to a clear channel  
while on a call.  
Pause  
Program  
Press REDIAL/PAUSE to inset  
a pause when entering num-  
bers.  
Enter programming  
mode with Handset  
idle (on hook).  
Delete  
While Handset is in idle mode,  
press and hold to delete all  
records in the Call Log.  
When viewing the Call Log,  
press to delete the current  
record displayed.  
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Telephone Operation  
Base Operation  
Message Waiting Indicator  
If you subscribe to telephone  
company voicemail with a visual  
message waiting signal, this  
light flashes, and MESSAGES  
WAITING displays on the  
Handset screen, when you have  
voicemail waiting.  
Page/Handset Locator  
Press to page the Handset. Press  
again, press OFF on Handset, or  
place Handset in it’s Base to  
cancel the page.  
In Use/Charging Indicator  
• Flashes in unison with the ring  
of an incoming call.  
• Flashes slowly when the Handset  
is in use.  
• Flashes rapidly when a call is  
on hold.  
• Glows steadily when the Handset  
is charging.  
Handset Ringer Style/Battery Save  
You can select from four different Handset ringer styles, or turn the ringer off and  
extend the battery life.  
1. Make sure the Handset is OFF.  
2. Press PROG.  
3. Press or until the screen displays RINGER: and the current selection.  
4. Press SEL. The current setting blinks, and you will hear a sample of the ring.  
5. Press or to select RINGER: 1, 2, 3, 4 or OFF. You will hear a sample of  
each ring.  
6. Press SEL to choose the displayed ringer setting.  
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Telephone Operation  
Temporary Tone Dialing  
If you have pulse (rotary) service only, you can change from pulse to touch tone  
dialing during a call by pressing *TONE. This is useful if you need to send touch  
tone signals for access to telephone banking or long distance services.  
1. Dial the number.  
2. Press *TONE. Buttons pressed after this send touch tone signals.  
3. After you hang up, the phone automatically returns to pulse (rotary) service.  
Message Waiting  
Your t 2415 is designed to work with most local and regional telephone  
service provider's voice messaging systems, providing alerts on both the  
Handset and Base Unit when new messages come in.  
Voice messaging is subscription service, available through most service  
providers, for a monthly fee. Contact your local telephone company for more  
information.  
When a caller leaves a message in your voice mailbox, the MESSAGE light on  
the Base Unit will flash. In addition, the Handset will display:  
MESSAGES WAITING  
Clear Message Waiting Alert  
1. Press PROG.  
2. Press  
or until screen displays MESSAGES WAITING.  
3. Press SEL, the screen displays:  
LIGHT OFF? YES  
4. Press  
or  
to change from YES or NO.  
5. Press SEL to choose the desired setting. You’ll hear a confirmation one.  
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Display Screen Messages  
Screen Displays:  
When:  
There is a call coming in.  
** RINGING **  
The Handset is waiting for a dial tone.  
The Handset is in use.  
CONNECTING...  
PHONE ON  
The Handset is changing to another of the 30  
channels available.  
SCANNING...  
The Base is paging the Handset.  
There is a call on hold.  
** PAGING **  
HOLD  
The Battery needs to be recharged.  
BATTERY LOW  
NO CONNECT  
Displays and a sad tone sounds when the Base  
power is off and PHONE is pressed.  
Displays and a sad tone sounds when Handset  
is out of range and an attempt to dial is failed.  
You have been alerted by the telephone  
company that you have received new voicemail.  
MESSAGES WAITING  
10  
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Speed Dial  
You can store up to 9 telephone numbers with names (up to 15 characters and 24 digits  
in each location) you dial frequently into the Speed Dial memory locations you assign (1  
through 9). You can also store telephone numbers with names alphabetically in the  
directory. See Telephone Directory (on page 13) for instructions.  
NOTES:  
The entries you store in Speed Dial memory will be marked with 01 through  
09 in the telephone directory.  
Press OFF at any time to exit memory dial mode.  
Store a Number/Name in Speed Dial  
1. Press PROG on the Handset.  
2. Press  
or  
until the screen displays SPEED DIAL.  
3. Press SEL. The screen displays ENTER 1-9.  
NOTE: When memory is full the screen displays MEMORY FULL, an error tone sounds,  
and you cannot store a new number until you delete a record in speed dial memory or  
telephone directory.  
4. Press the key (1 through 9) for the memory location you wish to store this entry.  
The screen displays ENTER NAME.  
NOTE: If the location is not empty, your new entry will be stored in place of the old  
and the first entry will be deleted. Take caution to not save over entries you do  
not wish to delete from speed dial memory.  
5. Using the chart below, enter up to 15 characters for the name you’re storing  
with the number. Use  
to backspace and make corrections; use  
to  
advance and add a space.  
Presses  
2 3 4 5 6  
Dial Key  
1
1:  
2:  
3:  
4:  
5:  
6:  
7:  
8:  
9:  
0:  
1
A
D
G
J
B
E
H
K
N
Q
U
X
C
F
I
2
3
4
5
6
S
8
Z
L
M
P
T
O
R
V
Y
7
9
W
0
:
#:  
*
*
&
,
-
.
#
11  
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Speed Dial  
6. When you finish entering the name, press SEL or PROG. The screen displays  
ENTERNUMBER.  
7. Enter the telephone number. Use  
to backspace and make corrections.  
Press REDIAL/PAUSE to store a pause in the dialing sequence.  
-OR-  
Press REDIAL/PAUSE to display the last number dialed from this phone.  
8. Press SEL or PROG to store your entry. The screen displays DISTINCT  
RING? and the current setting.  
9. Press or  
to change the setting. Choose Y (for yes) if you wish the phone  
to alert you to calls from this number by changing to a distinctive ringing  
pattern after the first ring. Choose N (for no) for a normal ringing pattern.  
10. Press SEL or PROG to confirm your selection. If you chose Y, a D will be  
displayed with the entry.  
Edit a Number/Name Stored in Speed Dial  
1. Press and hold the memory location key (1 through 9) of the entry you wish to edit.  
2. When the screen displays the entry you want to edit, press SEL. EDIT will be  
flashing.  
SPEED EDIT ERASE  
800-595-9511  
01  
3. Press SEL. The screen displays the name and number. The cursor appears  
at the end of the name. Use  
Press SEL to move on to edit the number. Use  
,
and the dial pad keys to edit the name.  
to backspace and make  
corrections. Press SEL to move to edit the distinctive ring setting.  
4. Press SEL to save the edited information  
Delete a Number/Name Stored in Speed Dial  
1. Press and hold the memory location key (1 through 9) of the entry you wish to  
delete.  
2. When the screen displays the entry you want to delete, press SEL. Then  
press  
until ERASE flashes.  
SPEED EDIT ERASE  
800-595-9511  
01  
3. Press SEL. The screen displays ERASE NO YES and the number.  
4. Press  
until YES flashes.  
5. Press SEL.You will hear a confirmation beep.  
12  
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Speed Dial  
Dial a Speed Dial Number  
1. Press and hold the memory location key (1 through 9) of the entry you wish to  
dial.  
2. Press PHONE to dial the displayed speed dial number.  
Reassign Locations in Speed Dial  
1. Press and hold the memory location key (1 through 9) of the entry  
you wish to reassign.  
2. When the screen displays the entry you want to reassign, press SEL.  
Then press  
until SPEED flashes.  
SPEED EDIT ERASE  
800-595-9511  
01  
3. Press SEL. The screen displays ENTER 1-9.  
4. Press the keys (1 through 9) to reassign this entry into another speed dial  
memory location. You will hear a confirmation beep.  
13  
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Telephone Directory  
Your t 2415 can store 50 (including the nine Speed Dial entries) telephone  
numbers with names (up to 15 characters for the name and 24 digits for the  
number in each location).  
NOTE: Press OFF at any time to exit directory.  
Store a Number/Name in the Directory  
1. Press PROG. The screen displays DIRECTORY.  
2. Press SEL. The screen displays ENTER NAME.  
3. Using the chart below, enter up to 15 characters for the name you’re storing  
with the number. Use  
to backspace and make corrections; use  
to  
advance and add a space.  
Presses  
1 2 3 4 5 6  
Dial Key  
Dial Key  
1
2 3 4 5 6  
1:  
2:  
3:  
4:  
5:  
6:  
7:  
8:  
9:  
0:  
1
A
D
G
J
B
E
H
K
N
Q
U
X
C
F
I
2
3
4
5
6
S
8
Z
L
M
P
T
O
R
V
Y
7
9
W
0
:
*
*
#:  
&
,
-
.
#
4. When you finish entering the name, press SEL or PROG. The screen displays  
ENTERNUMBER.  
5. Enter the telephone number. Use  
to backspace and make corrections.  
Press REDIAL/PAUSE to store a pause in the dialing sequence.  
-OR-  
Press REDIAL/PAUSE to display the last number dialed from this phone.  
6. Press SEL or PROG. The screen displays DISTINCT RING? and the current  
setting.  
7. Press or  
to change the setting. Choose Y (for yes) if you wish the phone  
to alert you to calls from this number by changing to a distinctive ringing  
pattern after the first ring. Choose N (for no) for a normal ringing pattern.  
14  
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Telephone Directory  
8. Press SEL or PROG to confirm your selection. If you chose Y, a D will be displayed  
with the directory entry.  
NOTE: When memory is full the screen displays MEMORY FULL, an error tone sounds,  
and you will not be able to store a new number until you delete a stored entry.  
Edit a Number/Name Stored in the Directory  
1. Press  
2. Press  
-OR-  
(DIR). The screen displays DIRECTORY.  
or to scroll alphabetically through the entries stored in the directory.  
Press the dial pad key for the first letter of the entry you want to edit.  
3. When the screen displays the entry you want to edit, press SEL. EDIT flashes on  
the screen.  
SPEED EDIT ERASE  
800-595-9511  
01  
4. Press SEL. The screen displays the name and number. The cursor appears at  
the end of the name. Use  
,
and the dial pad keys to edit the name. Press  
SEL to move on to edit the number. Use to backspace and make correc-  
tions. Press SEL to move on to edit the distinctive ring setting.  
5. Press SEL to save the edited information.  
Delete a Number/Name Stored in the Directory  
1. Press (DIR). The screen displays DIRECTORY.  
2. Press  
or  
to scroll alphabetically through entries in the directory.  
-OR-  
Press the dial pad key for the first letter of the entry you want to delete.  
3. When the screen displays the entry you want to delete, press SEL. Then  
press  
until ERASE flashes.  
SPEED EDIT ERASE  
800-595-9511  
01  
4. Press SEL. The screen displays ERASE NO YES and the number. The current  
choice flashes.  
5. Press  
until YES flashes.  
6. Press SEL. You’ll hear a confirmation beep.  
15  
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Telephone Directory  
Dial a Number from the Directory  
1. Press (DIR). The screen displays DIRECTORY.  
2. Press  
or  
to scroll alphabetically through entries stored in directory.  
-OR-  
Press the dial pad key for the first letter of the entry you want to dial.  
3. When the number you want to dial is displayed, press PHONE.  
Move a Number/Name to the Speed Dial Memory  
1. Press (DIR). The screen displays DIRECTORY.  
2. Press  
or  
to scroll alphabetically through directory.  
- OR -  
Press the dial pad key for the first letter of the entry you want to move.  
3. When the screen displays the entry you want to move, press SEL. Then press  
until SPEED flashes.  
SPEED EDIT ERASE  
800-595-9511  
01  
4. Press SEL. The screen displays ENTER 1-9.  
5. Press the key (1 through 9) to move this entry from the normal directory to  
the Speed Dial memory and assign the memory location. You will hear a  
confirmation beep. A memory location number (01 through 09) will be  
displayed with this entry.  
16  
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Caller ID Operation  
Caller’s name  
Party has called  
2 or more times  
VTECH*  
Long distance call  
L 800-595-9511  
Caller’s  
telephone  
number  
5/01 5:40AM  
PM  
28  
NEW  
OLD  
Date of call  
Position of call  
in call history  
Time of call  
About Call History (Caller ID)  
Your t 2415 can store up to 90 calls in its Caller ID memory. The most recent call  
will have the highest number. When the memory is full, the oldest call will be  
deleted to make room for new incoming call information.  
If you answer a call before the information appears on the screen, it will not be in  
the call history.  
Review Call History  
1. Press (CID) to view call history.  
2. Use  
or to scroll through records in call history.  
NOTE: Press OFF at any time to exit call history.  
Delete Records from Call History  
Delete a Specific Call:  
1. Locate the record you want to delete from call history.  
2. Press DELETE. You’ll hear a confirmation beep.  
Delete All Calls:  
1. With the Handset in idle (OFF) mode, press and hold CHAN/DELETE. The  
screen displays ERASE ALL NO YES. The current choice flashes.  
2. Press until YES flashes.  
3. Press SEL. You’ll hear a confirmation beep.  
17  
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Caller ID Operation  
Dial a Displayed Number  
1. Locate the record in call history that you want to dial.  
2. If you wish to change how the number is dialed, press #. The screen displays  
alternate dialing sequences available for this call (area code + number;  
1 + area code + number; number only; 1+ number).  
3. Press SEL. DIAL flashes on the screen.  
DIAL PROGRAM  
800-595-9511  
5/01 5:40PM  
4. Press SEL again. The number is automatically dialed.  
- OR -  
When the number is correctly displayed for dialing, press PHONE.  
Store a Call History Record in the Directory  
1. Locate the record in the call history you want to store in the directory.  
2. If you wish to change how the number is stored, press #. The screen displays  
alternate dialing sequences available for this call (area code + number;  
1 + area code + number; number only; 1+ number).  
3. Press SEL, then press  
until PROGRAM flashes.  
DIAL PROGRAM  
800-595-9511  
5/01 5:40PM  
4. Press SEL three times. The screen displays:  
DISTINCT RING? N  
800-595-9511  
5. Press or to select Y or N for distinctive ringer.  
6. Press SEL. You will hear a confirmation beep. If you choose Y in step  
five a D will be displayed with the directory entry.  
18  
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Caller ID Operation  
Display Screen Messages  
Screen Displays: When:  
PRIVATE  
The other party is blocking name and/or number  
information.  
UNKNOWN  
Your phone company is unable to receive  
information about this caller’s name and/or number.  
*
(after the name)  
This caller has called you more than once.  
19  
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Batteries  
Battery Care and Maintenance  
Maximum talk time on a fully charged battery is approximately 6 hours.  
Maximum standby time is 7 days.  
The Battery needs charging when:  
— A new battery is installed in the Handset.  
— The phone beeps twice every five seconds.  
— The screen displays BATTERY LOW and the  
BATTERY LOW  
low battery icon.  
Place the Handset in its Base so the CHARGING light turns on. The Battery  
is typically fully charged in 12 hours.  
You can keep the battery fully charged by returning the Handset to its Base  
after each use.  
If you repeatedly get a low battery indicator, even after charging overnight, the  
battery should be replaced. Use only VTech batteries.  
CAUTION: To reduce the risk of fire or injury to persons or damage to the  
telephone, read and follow these instructions carefully:  
Charge the battery provided with or identified for use with this  
product only in accordance with the instructions and limitations  
specified in the User’s Manual.  
Replacing the Handset Battery  
1. Remove the battery compartment cover on the Handset by pressing on the  
indentation and sliding the cover downward.  
2. Lift out the old battery and disconnect.  
3. Align the two holes in the new battery’s plug with the socket pins, and snap  
the plug into place. Place the battery in the compartment with the wires in the  
ower right corner, along the bottom of the battery.  
4. Replace the cover by sliding it up into place.  
5. The new battery must be charged before using the phone. Place the Handset  
in its Base and allow it to charge for at least 12 hours the first charge. The  
telephone might operate before that, but for best performance, let the battery  
charge fully.  
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Headset Operation  
Your t 2415 Handset is equipped with a 2.5mm Headset Jack for use with  
an optional accessory Headset for handsfree operation. If you choose to use  
the Headset option, you must obtain an optional accessory Headset, which is  
compatible with the t 2415. For best results, use a VTech 2.5mm headset.  
To purchase a Headset, call VTech Customer Service at 1-800-595-9511.  
Once you have a compatible 2.5mm Headset, locate the Headset Jack on the  
t 2415 Handset. Connect the plug on the Headset cord to the jack (under  
a small rubber flap) on the cordless Handset. The plug should fit securely. Do  
not force the connection.  
NOTE: Whenever a compatible Headset is connected to the cordless Handset,  
the microphone on the Handset will be muted. This is done to limit the effect  
of background noise.  
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In Case of Difficulty  
If you have difficulty operating your phone, the suggestions below  
should solve the problem. If you still have difficulty after trying these  
suggestions, call VTech Communications at 1-800-595-9511. In Canada,  
call VTech Telecommunications Canada Ltd. at 1-800-267-7377.  
The phone doesn't work at all  
Make sure the Power Cord is plugged in.  
Make sure the telephone line cord is plugged firmly into the Base Unit and  
the telephone wall jack.  
Make sure the battery is properly charged. If you get a BATTERY LOW  
message or icon, the battery needs charging.  
BATTERY LOW  
No dial tone  
First try all the suggestions above.  
If you still don't hear a dial tone, disconnect the Base Unit from the telephone  
jack and connect a different phone. If there is no dial tone on that phone  
either, the problem is in your wiring or local service. Contact your local  
telephone company.  
You get noise, static, or a weak signal even when you're near the Base Unit  
Household appliances plugged into the same circuit as the Base Unit can  
sometimes cause interference. Try moving the appliance or the Base Unit  
to another outlet.  
You get noise, static, or a weak signal when you're away from the  
Base Unit  
You may be out of range. Either move closer to the Base, or relocate the  
Base Unit.  
The layout of your home may be limiting the range. Try moving the Base  
Unit to another position.  
The Handset does not ring when you receive a call  
Make sure you have the ringer activated. Refer to the section on Handset  
Ringer Style/Battery Save (see page 8) in this User's Manual.  
Make sure the telephone line cord is plugged firmly into the Base Unit and  
the telephone jack. Make sure the power cord is plugged in.  
You may be too far from the Base Unit.  
You may have too many extension phones on your telephone line to allow  
all of them to ring. Try unplugging some of the other phones.  
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In Case of Difficulty  
You hear other calls while using your phone  
Disconnect your Base Unit from the telephone jack, and plug in a regular  
telephone. If you still hear other calls, the problem is probably in your wiring  
or local service. Call your local telephone company.  
You hear noise in the Handset, and none of the keys or buttons work  
Make sure the power cord is plugged in.  
Common cure for electronic equipment  
If the unit does not seem to be responding normally, then try putting the Handset  
in the cradle. If it does not seem to respond, do the following (in the order listed):  
1. Disconnect the power to the Base.  
2. Disconnect the Handset battery, and spare battery pack, if applicable.  
3. Wait a few minutes.  
4. Connect power to the Base.  
5. Re-install the battery.  
6. Wait for the Handset to re-establish its link with the Base. To be safe, allow  
up to one minute for this to take place.  
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Maintenance  
Taking care of your telephone  
Your cordless telephone contains sophisticated electronic parts, so it must  
be treated with care.  
Avoid rough treatment  
Place the Handset down gently. Save the original packing materials to protect  
your telephone if you ever need to ship it.  
Avoid water  
Your telephone can be damaged if it gets wet. Do not use the Handset outdoors  
in the rain, or handle it with wet hands. Do not install your Base Unit near a  
sink, bathtub, or shower.  
Electrical storms  
Electrical storms can sometimes cause power surges harmful to electronic  
equipment.  
For your own safety, use caution when using electric appliances during storms.  
Cleaning your telephone  
Your telephone has a durable plastic casing that should retain its luster for  
many years. Clean it only with a soft cloth slightly dampened with water or  
a mild soap. Do not use excess water or cleaning solvents of any kind.  
Remember that electrical appliances can cause serious injury if used when  
you are wet or standing in water. If your Base Unit should fall into water,  
DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND  
TELEPHONE LINE CORDS FROM THE WALL. Then pull the unit out by the  
unplugged cords.  
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Warranty Statement  
What does this limited warranty cover?  
The manufacturer of this VTech product, VTech Communications, warrants to the  
holder of a valid proof of purchase (“Consumer” or “you”) that the product and  
all accessories provided by VTech in the sales package (“Product”) are free from  
material defects in material and workmanship, pursuant to the following terms and  
conditions, when installed and used normally and in accordance with operation  
instructions. This limited warranty extends only to the Consumer for Products  
purchased and used in the United States of America.  
What will VTech Communications do if the Product is not free from material  
defects in materials and workmanship during the limited warranty period  
(“Materially Defective Product”)?  
During the limited warranty period, VTech’s authorized service representative  
will repair or replace at VTech’s option, without charge, a Materially Defective  
Product. If we repair this product, we may use new or refurbished replacement  
parts. If we choose to replace this product, we may replace it with a new or  
refurbished product of the same or similar design. VTech will return repaired or  
replacementproductstoyouinworkingcondition. VTechwillretaindefectiveparts,  
modules, or equipment. Repair or replacement of Product, at VTech’s option, is  
your exclusive remedy. You should expect the repair or replacement to take  
approximately 30 days.  
How long is the limited warranty period?  
The limited warranty period for the product extends for ONE (1) YEAR from the date  
of purchase if we repair or replace a Materially Defective Product under the terms  
of this limited warranty. This limited warranty also applies to repaired or replacement  
Products for a period of either (a) 90 days from the date the repaired or replacement  
Productisshippedtoyouor(b)thetimeremainingontheoriginalone-yearwarranty;  
whichever is longer.  
What is not covered by this limited warranty?  
This limited warranty does not cover:  
1. Product that has been subjected to misuse, accident, shipping or other physical  
damage, improper installation, abnormal operation or handling, neglect, inundation,  
fire, water or other liquid intrusion; or  
2. Product that has been damaged due to repair, alteration or modification by anyone  
other than an authorized service representative of VTech; or  
3. Product to the extent that the problem experienced is caused by signal conditions,  
network reliability or cable or antenna systems; or  
4. Product to the extent that the problem is caused by use with non-VTech electrical  
accessories; or  
5. Product whose warranty/quality stickers, Product serial numbers plates or electronic  
serial numbers have been removed, altered or rendered illegible; or  
6. Product purchased, used, serviced or shipped for repair from outside the United  
States, or used for commercial or institutional purposes (including but not limited  
to Products used for rental purposes); or  
7. Product returned without valid proof of purchase (see 2 below); or  
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Warranty Statement  
8. Charges for installation or set up, adjustment of customer controls and installation  
or repair of systems outside the unit.  
How do you get warranty service?  
To obtain warranty service in the United States of America, call 1-800-595-9511 for  
instructions regarding where to return the Product. Before calling for service, please  
check the user’s manual. A check of the Product controls and features may save  
you a service call.  
Except as provided by applicable law, you assume the risk of loss or damage during  
transitandtransportationandareresponsiblefordeliveryorhandlingchargesincurred  
in the transport of Product(s) to the service location. VTech will return repaired or  
replacedproductunderthislimitedwarrantytoyou,transportation,deliveryorhandling  
chargesprepaid. VTechassumesnoriskfordamageorlossof theProduct intransit.  
If the Product failure is not covered by this limited warranty, or proof of purchase  
doesnotmeetthetermsofthislimitedwarranty,VTechwillnotifyyouandwillrequest  
that you authorize the cost of repair prior to any further repair activity. You must  
pay for the cost of repair and return shipping costs for the repair of Products that  
are not covered by this limited warranty.  
What must you return with the Product to get warranty service?  
1. Return the entire original package and contents including the Product to the VTech  
service location along with a description of the malfunction or difficulty;  
2. Include “valid proof of purchase” (sales receipt) identifying the Product purchased  
(Product model) and the date of purchase or receipt; and  
3. Provide your name, complete and correct mailing address, and telephone number.  
Other Limitations  
This warranty is the complete and exclusive agreement between you and VTech.  
It supersedes all other written or oral communications related to this Product. VTech  
provides no other warranties for this product. The warranty exclusively describes  
all of VTech’s responsibilities regarding the product.  
There are no other express warranties. No one is authorized to make modifications  
to this limited warranty and you should not rely on any such modification.  
State Law Rights: This warranty gives you specific legal rights, and you may also  
have other rights which vary from state to state.  
Limitations: Implied warranties, including those of fitness for a particular purpose  
and merchantability (an unwritten warranty that the product is fit for ordinary use)  
are limited to one year from date of purchase. Some states do not allow limitations  
on how long an implied warranty lasts, so the above limitation may not apply to you.  
In no event shall VTech be liable for any indirect, special, incidental, consequential,  
or similar damages (including, but not limited to lost profits or revenue, inability to  
use the product, or other associated equipment, the cost of substitute equipment,  
and claims by third parties) resulting from the use of this product. Some states do  
not allow the exclusion or limitation of incidental or consequential damages, so the  
above limitation or exclusion may not apply to you.  
26  
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FCC, ACTA and IC Regulations  
This equipment complies with Parts 15 of the Federal Communications Commission  
(FCC) rules for the United States. It also complies with regulations RSS210 and  
CS-03 of Industry and Science Canada. Operation is subject to the following two  
conditions: (1) this device may not cause interference, and (2) this device must accept  
anyinterference,includinginterferencethatmaycauseundesiredoperationofthedevice.  
AlabelislocatedontheundersideoftheBaseUnitcontainingeithertheFCCregistration  
numberandRingerEquivalenceNumber(REN)ortheICregistrationnumberandLoad  
Number. You must, upon request, provide this information to your local telephone  
company.  
This equipment is compatible with inductively coupled hearing aids.  
Should you experience trouble with this telephone equipment, please contact:  
VTech Communications Inc. CUSTOMER SERVICE at 1-800-595-9511. In Canada,  
call VTech Telecommunications Canada Ltd. at 1-800-267-7377.  
for repair/warranty information. The telephone company may ask you to disconnect  
this equipment from the line network until the problem has been corrected.  
FCC Part 15  
Warning: Changes or modifications to this unit not expressly approved by the party  
responsible for compliance could void the user's authority to operate the equipment.  
The equipment has been tested and found to comply with part 15 of the FCC rules.  
Theselimitsaredesignedtoprovidereasonableprotectionagainstharmfulinterference  
in a residential installation. This equipment generates, uses and can radiate radio  
frequency energy and, if not installed and used in accordance with the instructions,  
may cause harmful interference to radio communications. However, there is no  
guarantee that interference will not occur in a particular installation. If this equipment  
does cause harmful interference to radio or television reception, which can be  
determined by turning the equipment off and on, the user is encouraged to try and  
correct the interference by one or more of the following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet or on a circuit different from that to which  
the receiver is connected.  
Consult the dealer or an experienced radio/TV technician for help.  
FCC Part 68 and ACTA  
If this equipment was approved for connection to the telephone network prior to July  
23, 2001, it complies with Part 68 of the Federal Communications Commission (FCC)  
rules. If the equipment was approved after that date, it complies with the Part 68 rules  
and with Technical Requirements for Connection of Equipment to the Telephone  
Network adopted by the Administrative Council for Terminal Attachments (ACTA). We  
are required to provide you with the following information.  
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FCC, ACTA and IC Regulations  
1. Product identifier and REN information  
The label on the back or bottom of this equipment contains, among other things, an  
identifier indicating product approval and the Ringer Equivalence Number (REN). This  
information must be provided to your local telephone company upon request. For  
equipment approved prior to July 23, 2001, the product identifier is preceded by the  
phrase “FCC Reg No.” and the REN is listed separately. For equipment approved after  
that date, the product identifier is preceded by “US” and a colon (:), and the REN is  
encoded in the product identifier without a decimal point as the sixth and seventh  
charactersfollowingthecolon.Forexample,theproductidentifierUS:AAAEQ03T123XYZ  
would indicate an REN of 0.3.  
The REN is used to determine how many devices you may connect to your telephone  
line and still have them ring when you are called. In most, but not all areas, the sum  
of all RENs should be five (5.0) or less. For more information, please contact your local  
telephonecompany.  
2. Connection and use with the nationwide telephone network  
Theplugandjackusedtoconnectthisequipmenttothepremiseswiringandthetelephone  
network must comply with the applicable Part 68 rules and technical requirements  
adopted by ACTA. A compliant telephone cord and modular plug is provided with this  
product.Itisdesignedtobeconnectedtoacompatiblemodularjackthatisalsocompliant.  
An RJ11 jack should normally be used for connecting to a single line and an RJ14  
jack for two lines. See Installation Instructions in this user’s manual. This equipment  
may not be used with Coin Telephone Lines or with Party Lines. If you have specially  
wired alarm dialing equipment connected to your telephone line, ensure the connection  
of this equipment does not disable your alarm equipment. If you have questions about  
whatwilldisablealarmequipment,consultyourtelephonecompanyoraqualifiedinstaller.  
3. Repair instructions  
If this equipment is malfunctioning, it must be unplugged from the modular jack until  
theproblemhasbeencorrected. Repairstothistelephoneequipmentcanonlybemade  
by the manufacturer or its authorized agents. For repair procedures, follow the  
instructions outlined under the Limited Warranty.  
4. Rights of the telephone company  
If this equipment is causing harm to the telephone network, the telephone company  
maytemporarilydiscontinueyourtelephoneservice.Thetelephonecompanyisrequired  
to notify you before interrupting service. If advance notice is not practical, you will be  
notified as soon as possible. You will be given the opportunity to correct the problem  
and the telephone company is required to inform you of your right to file a complaint  
with the FCC. Your telephone company may make changes in its facilities, equipment,  
operation, or procedures that could affect the proper functioning of this product. The  
telephone company is required to notify you if such changes are planned.  
5. Hearing aid compatibility  
Ifthisproductisequippedwithacordedorcordlesshandset,itishearingaidcompatible.  
6. Programming/testing of emergency numbers  
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FCC, ACTA and IC Regulations  
If this product has memory dialing locations, you may choose to store police, fire  
department and emergency medical service telephone numbers in these locations. If  
you do, please keep three things in mind:  
a. We recommend that you also write the telephone number on the directory card,  
so that you can still dial the emergency number manually if the memory dialing  
feature doesn’t work.  
b. This feature is provided only as a convenience, and the manufacturer assumes  
no responsibility for customer reliance upon the memory feature.  
c. Testingtheemergencytelephonenumbersyouhavestoredisnotrecommended.  
However, if you do make a call to an emergency number:  
You must remain on the line and briefly explain the reason for the call before  
hanging up.  
Programming/testing of emergency numbers should be performed during  
off-peak hours, such as in the early morning or late evening, when the  
emergency services tend to be less busy.  
IC (Industry Canada)  
This telephone is registered for use in Canada.  
The term “IC:” before the radio certification number only signifies that Industry Canada  
technical specifications were met.  
Notice:ThisequipmentmeetstheapplicableIndustryCanadaTerminalEquipmentTechnical  
Specifications. This is confirmed by the registration number. The abbreviation, IC,  
before the registration number signifies that registration was performed based on a  
DeclarationofConformityindicatingthatIndustryCanadatechnicalspecificationswere  
met. It does not imply that Industry Canada approved the equipment.  
Notice: The Ringer Equivalence Number (REN) for this terminal equipment is 0.1.  
The REN assignedtoeachterminalequipmentprovidesanindicationofthemaximum  
number of terminals allowed to be connected to a telephone interface. The termination  
on an interface may consist of any combination of devices subject only to the  
requirement that the sum of the Ringer Equivalence Numbers of all the devices does  
not exceed five.  
Before installing this equipment, users should ensure that it is permissible to be con-  
nected to the facilities of the local telecommunications company. The equipment must  
also be installed using an acceptable method of connection. The customer should be  
aware that compliance with the above conditions may not prevent degradation of ser-  
vices in some situations.  
Repairs to certified equipment should be made by an authorized Canadian mainte-  
nance facility designated by the Supplier. Any repairs or alterations made by the  
user to this equipment, or equipment malfunctions, may give the telecommunications  
company cause to request the user to disconnect the equipment.  
29  
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FCC, ACTA and IC Regulations  
Users should ensure for their own protection that the electrical ground connections  
of the power utility, telephone lines and internal metallic water pipe system, if present,  
are connected together. This precaution may be particularly important in rural areas.  
Caution:  
Users should not attempt to make such connections themselves, but should contact  
the appropriate electrical inspection authority or electrician as appropriate.  
Your Cordless Phone is designed to operate at the maximum power allowed by the  
FCC and IC. This means your Handset and Base Unit can communicate only over  
a certain distance - which will depend on the location of the Base Unit and Handset,  
weather, and the construction and layout of your home or office.  
The RBRC® Seal  
The RBRC® Seal on the nickel-cadmium battery indicates that VTech  
Communications, Inc. is voluntarily participating in an industry program to  
collect and recycle these batteries at the end of their useful lives, when taken  
out of service within the United States and Canada.  
The RBRC® program provides a convenient alternative to placing used nickel-  
cadmium batteries into the trash or municipal waste, which may be illegal in  
your area.  
VTech’s participation in RBRC® makes it easy for you to drop off the used  
battery at local retailers participating in the RBRC® program or  
at authorized VTech product service centers. Please call 1-  
800-8-BATTERY™ for information on Ni-Cd battery recycling  
and disposal bans/restrictions in your area. VTech’s involvement  
in this program is part of its commitment to protecting our  
environment and conserving natural resources.  
RBRC® is a registered trademark of Rechargeable Battery Recycling  
Corporation.  
30  
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Technical Specifications  
FREQUENCY CONTROL  
WEIGHT  
Handset:  
Base:  
142.6 grams  
208.6 grams  
Crystal controlled  
PLL synthesizer  
(excluding battery pack)  
POWER REQUIREMENTS  
TRANSMIT FREQUENCY  
Handset:  
3.6V 400mAh Ni-Cd  
Battery  
Base:  
2410.2 - 2417.4 MHz  
Handset: 912.75 - 916.35 MHz  
Base:  
9V DC @ 300mA  
RECEIVE FREQUENCY  
Base:  
912.75 - 916.35 MHz  
MEMORY  
Handset: 2410.2 - 2417.4 MHz  
Speed Dial: 9 Memory locations;  
up to 24 digits, 15  
characters per  
location  
CHANNELS  
30 Channels  
NOMINAL  
RANGE  
EFFECTIVE  
Directory:  
50Memorylocations;  
up to 24 digits, 15  
MaximumpowerallowedbyFCCand  
IC. Actual operating range may vary  
accordingtoenvironmentalconditions  
at the time of use.  
characters  
location  
per  
CID:  
90 Memory locations  
SIZE  
Handset: 187mm x 58mm x 36mm  
Base: 158mm x 112mm x97mm  
SPECIFICATIONSARETYPICAL  
AND MAY CHANGE WITHOUT  
NOTICE.  
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VTECH TELECOMMUNICATIONS LTD.  
A member of THE VTECH GROUP OF COMPANIES.  
Distributed in the U.S.A. by VTech Communications, Inc. Beaverton,  
Oregon, 97008  
Distributed in Canada by VTech Telecommunications Canada Ltd. 7671  
Alderbridge Way, Richmond, B.C. V6X 1Z9.  
Copyright 2004 for VTECH TELECOMMUNICATIONS LTD.  
Printed in China  
91-005900-010-000  
ISSUED 0  
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Replacement Battery Order Form  
Part Number (Description)  
QTY  
X Price  
=
Subtotal  
80-5074-01-00  
(SBA Series Battery, 3.6V 400mAh Ni-Cd) ___________ x $14.95 = _____________  
For orders up to $80, add $6.95 Shipping __________________  
For orders over $80, add $9.95 Shipping __________________  
+ Sales Tax (if applicable) __________________  
TOTAL __________________  
SHIPPING INFORMATION  
NAME __________________________________________________________________  
ADDRESS ______________________________________________________________  
CITY ___________________ STATE _________________ ZIP ____________________  
DAY TIME PHONE (  
) ______________________________________________  
DELIVERY IS LIMITED TO THE CONTINENTIAL US, ALASKA, HAWAII, PUERTO RICO,  
AND THE US VIRGIN ISLANDS. NO DELIVERY TO PO BOXES OR APO ADDRESSES.  
METHOD OF PAYMENT: DO NOT SEND CASH  
CHECK  
MONEY ORDER  
VISA  
MASTERCARD  
AMERICAN EXPRESS  
DISCOVER  
Checks and Money Orders should be made payable to VTech Communications, Inc.  
BILLING INFORMATION  
CREDIT CARD # _________________________________________________________  
EXPIRATION DATE ____________________ SECURITY CODE* ____________________  
CARDHOLDER’S SIGNATURE _______________________________________________  
BILLING ADDRESS IF PAYING BY CREDIT CARD (as it appears on your credit card statement)  
NAME __________________________________________________________________  
ADDRESS ________________________________________________________________  
CITY ___________________ STATE _________________ ZIP ____________________  
*The last three or four digits on the signature strip (back side) of your credit card.  
Place order form and payment in envelope and send to:  
VTech Communications, Inc.  
PO Box 178  
You may also order online at  
Valley Park, MO 63088-0178  
or by calling 1-800-595-9511  
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Table of Contents  
Important Safety Instructions...........................................................................................1  
BeforeYou Begin ..................................................................................................................3  
Parts Check List ..................................................................................................................3  
Getting Started......................................................................................................................4  
Installation........................................................................................................................4  
Before You Install .....................................................................................................4  
Table/Desk Installation .............................................................................................5  
Wall Installation.............................................................................................6  
Basic Operation.....................................................................................................................7  
Telephone Operation ..........................................................................................................7  
Handset Operation.........................................................................................7  
Base Operation ............................................................................................................8  
Handset Ringer Style/Battery Save....................................................................8  
Temporary Tone Dialing....................................................................................9  
Message Waiting.................................................................................................................9  
Display Screen Messages ................................................................................................10  
Speed Dial..........................................................................................................11  
Store a Number/Name in Speed Dial Memory .............................................................11  
Edit a Number/Name Stored in Speed Dial Memory .........................................................12  
Delete a Number/Name Stored in Speed Dial Memory ......................................................12  
Dial a Speed Dial Memory Number ....................................................................................13  
Reassign Locations in Speed Dial Memory ..........................................................................13  
Telephone Directory...........................................................................................14  
Store a Number/Name in the Directory ...........................................................14  
Edit a Number/Name Stored in the Directory ....................................................15  
Delete a Number/Name Stored in the Directory ...............................................15  
Dial a Number from the Directory.......................................................................16  
Move a Number/Name to the Speed Dial Memory.................................................................16  
Caller ID Operation.................................................................................................17  
About Call History .............................................................................................17  
Review Call History .........................................................................................17  
Delete Records from Call History ...................................................................17  
Dial a Displayed Number...................................................................................18  
Store a Call History Record in the Directory.......................................................18  
Display Screen Messages.................................................................................19  
Batteries.......................................................................................................................20  
Battery Care and Maintenance ........................................................................20  
Replacing the Handset Battery..............................................................20  
Additional Information.................................................................................................21  
Headset Operation...................................................................................................21  
In Case of Difficulty...................................................................................................22  
Maintenance..................................................................................................................24  
Warranty Statement.................................................................................................25  
FCC,ACTAand IC Regulations.................................................................................27  
The RBRCR Seal ................................................................................................................30  
Technical Specifications......................................................................................31  
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