VTech Cordless Telephone VT 1920C User Manual

INTRODUCTION  
Congratulations! You have purchased  
one of the most sophisticated cordless  
telephones on the market! The VTech  
VT 1920c has been designed to offer  
a new standard in cordless telephone  
technology.  
The VTech VT 1920c also provides  
a one-way Page/Find. Pressing the  
base PAGE key will cause the handset  
to ring in a manner which distinguishes  
it from normal incoming ringing. This  
can be used to alert the handset user,  
or to simply locate the handset in the  
event that it is misplaced.  
Unlike most other cordless phones, the  
VTech VT 1920c digitizes your voice  
using advanced ADPCM digital voice  
coding to provide noise and distortion  
free performance. In most conditions  
you will not be able to tell you are using  
a cordless phone. Gone are the  
annoyances of static, interference and  
having to listen to other people’s  
conversations on your cordless phone.  
The VTech VT 1920c uses special  
memory in both the base and handset  
which is not susceptible to power  
failures. This provides permanent  
storage of all memory dial numbers,  
CID information as well as the base  
and handset security codes.  
When an optional battery pack is  
installed in the base unit, the VTech VT  
1920c uses this battery pack to provide  
operational backup in case of power  
failure. In this way you have access  
to all normal phone functions during a  
total power outage. Calls can still be  
placed and received without  
interruption. More than 5 hours backup  
will be possible with a fully charged  
battery pack in the base unit.  
The VTech VT 1920c scrambles your  
voice before it transmits it. This allows  
you the security of knowing that no one  
can tune in and eavesdrop on your  
conversations.  
The VTech VT 1920c decodes and  
displays name and/or number Caller ID  
(CID) information where available and  
when subscribed to. The alpha-  
numeric display can show both the  
name and number of the calling party.  
Up to 24 name characters or 11 phone  
number digits can be displayed on the  
LCD.  
The VTech VT 1920c informs you that  
another extension is currently in use  
on the same phone line. The phone  
will also alert you when you are Out  
of Range, even when you're not using  
the phone!  
With the VTech VT 1920c, the user can  
easily answer a call by pressing any  
key other than the OFF, MUTE or  
VOLUME Keys. In addition, the handset  
keypad and LCD illuminate while the  
handset rings to signal an incoming  
call. This is very useful in a dark  
environment.  
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INTRODUCTION  
Parts Check List  
To purchase replacement battery  
packs, call VTECH Communications  
at 1-800-595-9511. In Canada, call  
VTECH Electronics at 1-800-267-  
7377.  
1. Base unit, Handset and AC adaptor  
2. One-Line Telephone Cord  
3. Battery Pack  
4. Wall mount accessory  
5. Belt clip  
POWER  
VT 1920c  
FLASH  
PAUSE  
HS IN-USE  
CHARGING  
MEMORY DIALING  
PHONE  
OFF  
1
2
3
4
5
6
7
8
9
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
HOLD  
2 abc 3 def  
6 mno  
5 jkl  
1
SPARE BATT  
4 ghi  
7pqrs 8 tuv 9wxyz  
PAGE  
0
#
tone  
oper  
*
MEM  
CID  
CLR/DEL  
REDIAL  
MUTE  
WALL MOUNTING  
BRACKET  
PROG  
DIGITAL  
900MHz  
CORDLESS  
HANDSET  
BASE UNIT  
BATTERY PACK  
AC POWER ADAPTOR  
BELT-CLIP  
TELEPHONE LINE CORD  
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FCC and IC Regulations  
This equipment complies with Parts 15  
and 68 of the Federal Communications  
Commission (FCC) rules for the United  
States. It also complies with regulations  
RSS210 and CS-03 of Industry and  
Science Canada. Operation is subject  
to the following two conditions: (1) this  
device may not cause interference,  
and (2) this device must accept any  
interference, including interference that  
may cause undesired operation of the  
device.  
FCC Part 15  
Warning: Changes or modifications to  
this unit not expressly approved by the  
party responsible for compliances could  
void the user’s authority to operate the  
equipment.  
The equipment has been tested and  
found to comply with part 15 of the FCC  
rules. These limits are designed to  
provide reasonable protection against  
harmful interference in a residential  
installation. This equipment generates,  
uses and can radiate radio frequency  
energy and, if not installed and used  
in accordance with the instructions,  
may cause harmful interference to  
radio communications. However, there  
is no guarantee that interference will  
not occur in a particular installation. If  
this equipment does cause harmful  
interference to radio or television  
reception, which can be determined by  
turning the equipment off and on, the  
user is encouraged to try and correct  
the interference by one or more of the  
following measures:  
A label is located on the underside of  
the base unit containing either the FCC  
registration number and Ringer Equiva-  
lence Number (REN) or the IC  
registration number and Load Number.  
You must, upon request, provide this  
information to your local telephone  
company.  
This equipment is compatible with  
inductively coupled hearing aids.  
Should you experience trouble with this  
telephone equipment, please contact:  
VTECH COMMUNICATIONS  
SERVICE DEPT. at 1-800-595-9511.  
In Canada, call VTECH Electronics at  
1-800-267-7377.  
-
-
-
Reorient or relocate the receiving  
antenna.  
Increase the separation between  
the equipment and receiver.  
Connect the equipment into an  
outlet or on a circuit different from  
that to which the receiver is  
connected.  
Consult the dealer or an  
experienced radio/TV technician  
for help.  
For repair/warranty information. The  
telephone company may ask you to  
disconnect this equipment from the line  
network until the problem has been  
corrected.  
-
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FCC and IC Regulations  
FCC Part 68  
This equipment may not be used on  
coin service provided by the phone  
company or Party Lines.  
The FCC requires that you connect  
your cordless telephone to the  
nationwide telephone network through  
a modular telephone jack (USOC  
RJ11C, RJ11W or RJ14).  
The REN is useful in determining the  
number of devices you may connect  
to your telephone line and still enable  
the devices to ring when you receive  
a call. The general rule is that the REN  
value should not exceed 5.0A total;  
however, contact your local telephone  
company for the specific number in  
your area.  
Your telephone company may  
discontinue your service if your  
equipment causes harm to the  
telephone network. They will notify you  
in advance of disconnection, if possible.  
During notification, you will be informed  
of your right to file a complaint with the  
FCC.  
IC (Industry Canada)  
This telephone is registered for use in  
Canada.  
Occasionally, your telephone company  
may make changes in its facilities,  
equipment, operation, or procedures  
that could affect the operation of your  
equipment. If so, you will be given  
advance notice of the change to give  
you an opportunity to maintain  
uninterrupted service.  
Notice:The REN assigned to this  
device denotes the number of  
devices you may connect to  
the telephone loop which is  
used by the device to prevent  
overloading The termination  
on a loop may consist of any  
combination of devices  
subjected only to the  
requirement that the sum of the  
REN does not exceed five (5.0)  
The base unit contains no user  
serviceable parts. The handset  
contains a user replaceable battery  
pack.  
If it is determined that your telephone  
equipment is malfunctioning, the FCC  
requires that it not be used and that  
it be unplugged from the modular jack  
until the problem has been corrected.  
Repairs to this telephone equipment  
can only be made by the manufacturer  
or its authorized agents or by others  
who may be authorized by the FCC.  
For repair procedures, follow the  
instructions outlined under the VTECH  
Limited Warranty.  
Notice:The Industry Canada label  
identifies certified equipment.  
This certification means that  
the equipment meets certain  
telecommunications network  
protective, operational and  
safety requirements. The  
Department does not  
guarantee the equipment will  
operate to the user's  
satisfaction.  
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FCC and IC Regulations  
Before installing this equipment, users  
should ensure that it is permissible to  
be connected to the facilities of the  
local telecommunications company.  
The equipment must also be installed  
using an acceptable method of  
connection. The customer should be  
aware that compliance with the above  
conditions may not prevent degradation  
of services in some situations.  
Your VTech VT1920C is designed to  
operate at the maximum power allowed  
by the FCC and IC. This means your  
handset and base unit can  
communicate only over a certain  
distance - which will depend on the  
location of the base unit and handset,  
weather, and the construction and  
layout of your home or office.  
Repairs to certified equipment should  
be made by an authorized Canadian  
maintenance facility designated by the  
supplier. Any repairs or alterations  
made by the user to this equipment,  
or equipment malfunctions, may give  
the telecommunications company  
cause to request the user to disconnect  
the equipment.  
Users should ensure for their own  
protection that the electrical ground  
connections of the power utility,  
telephone lines and internal metallic  
water pipe system, if present, are  
connected together. This precaution  
may be particularly important in rural  
areas.  
Caution: Users should not attempt to  
make such connections  
themselves, but should  
contact the appropriate  
electrical inspection  
authority, or electrician, as  
appropriate.  
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IMPORTANT SAFETY INSTRUCTIONS  
When using your telephone equipment,  
basic safety precautions should always  
be followed to reduce the risk of fire,  
electric shock and injury to persons,  
including the following:  
7. This product should be operated  
only from the type of power source  
indicated on the marking label. If  
you are not sure of the type of  
power supply to your home, consult  
your dealer or local power company.  
1. Read and understand all  
instructions.  
8. Do not allow anything to rest on the  
power cord. Do not locate this  
product where the cord will be  
abused by persons walking on it.  
2. Follow all warnings and instructions  
marked on the product.  
3. Unplug this product from the wall  
outlet before cleaning. Do not use  
liquid cleaners or aerosol cleaners.  
Use a damp cloth for cleaning.  
9. Never push objects of any kind into  
this product through cabinet slots  
as they may touch dangerous  
voltage points or short out parts  
that could result in a risk of fire or  
electric shock. Never spill liquid of  
any kind on the product.  
4. Do not use this product near water  
(for example, near a bath tub,  
kitchen sink, or swimming pool).  
10.To reduce the risk of electric shock,  
do not disassemble this product,  
but take it to a VTech authorized  
service facility. Opening or  
removing cabinet parts other than  
specified access doors may expose  
you to dangerous voltages or other  
risks. Incorrect reassembling can  
cause electric shock when the  
appliance is subsequently used.  
5. Do not place this product on an  
unstable cart, stand, or table. The  
product may fall, causing serious  
damage to the product.  
6. Slots and openings in the cabinet  
and the back or bottom are provided  
for ventilation. To protect it from  
overheating, these openings must  
not be blocked by placing the  
product on the bed, sofa, rug, or  
other similar surface. This product  
should never be placed near or  
over a radiator or heat register.  
This product should not be placed  
in a built-in installation where proper  
ventilation is not provided.  
11.Do not overload wall outlets and  
extension cords as this can result  
in the risk of fire or electric shock.  
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IMPORTANT SAFETY INSTRUCTIONS  
12.Unplug this product from the wall  
outlet and refer servicing to a  
VTech authorized service facility  
under the following conditions:  
13.Avoid using a telephone (other  
than a cordless type) during an  
electrical storm. There may be a  
remote risk of electric shock from  
lighting.  
A. When the power supply cord or  
plug is damaged or frayed.  
14.Do not use the telephone to report  
a gas leak in the vicinity of the leak.  
B. If liquid has been spilled into the  
product.  
C. If the product has been exposed  
to rain or water.  
D. If the product does not operate  
normally by following the  
operating instructions. Adjust  
only those controls that are  
covered by the operating  
instructions, because improper  
adjustment of other controls  
may result in damage and will  
often require extensive work by  
a VTech authorized technician  
to restore the product to normal  
operation.  
VTECH COMMUNICATIONS  
SERVICE DEPT. at 1-800-595-9511.  
In Canada, call VTECH Electronics at  
1-800-267-7377.  
E. If the product has been dropped  
and the cabinet has been  
damaged.  
F. If the product exhibits a distinct  
change in performance.  
SAVE THESE INSTRUCTIONS  
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REPLACING THE BATTERY PACK  
CTIONS  
CHARGING THE HANDSET BAT-  
TERY PACK  
spare battery pack and it has been  
charging in the base unit, simply  
exchange the drained handset battery  
pack with the fully charged replace-  
ment battery pack from the base  
charger. Place the drained handset  
battery pack into the base charger to  
recharge.  
The handset of your VTech VT 1920c  
cordless telephone is powered by a  
rechargeable battery pack. It charges  
automatically whenever the handset is  
in the base. You should charge the  
battery pack for 16 hours when you first  
receive your phone. You’ll know the  
battery pack needs charging when:  
The base spare battery charger does  
NOT charge a battery pack as quickly  
as the handset battery charger. A full  
charge requires 24 hours when using  
the spare battery charger.  
The phone emits a warning tone  
when you press the PHONE key.  
The low battery message is  
displayed:  
IT’S IMPOSSIBLE TO OVER-  
CHARGE THE BATTERY PACK  
The battery pack can be recharged  
many times, but if you get a low-battery  
signal even after 16 hours of charging  
in the base cradle (or 24 hours in the  
base spare battery charger), the bat-  
tery pack(s) should be replaced.  
The handset seems completely  
dead, the LCD is clear and the  
handset does not beep when you  
press the keys.  
To purchase replacement battery  
packs, call VTECH Communications at  
1-800-595-9511. In Canada, call  
VTECH Electronics at 1-800-267-  
7377.  
To Charge The Battery Pack  
To charge the battery pack, place the  
handset in the base unit. The CHARGE  
indicator will light to show the handset  
is seated properly and the battery pack  
is charging. It is recommended that the  
battery pack be charged for at least 16  
hours initially and 8 hours for mainte-  
nance charging. You can use your  
telephone before that with diminished  
capacity, but it is best to charge the  
battery pack fully. It will take several  
recharge cycles to maximize the charge  
capacity of your battery pack. The  
maximum battery life between charges  
is 7 hours of continuous talk time or  
7 days of stand by.  
A WORD ABOUT RECHARGEABLE  
BATTERIES  
Your Nicad battery pack recharges  
whenever the Handset is returned to  
the Base Unit cradle. You may return  
the Handset to its cradle whenever  
you're not using the phone.  
However, to maximize the life of your  
battery pack, do not return your VT  
1920c Handset to the Base Unit cradle  
for recharging until the LOW BATT  
LED begins to flash.  
Alternatively, if you have purchased a  
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REPLACING THE BATTERY PACK  
Follow the steps below:  
1. Remove the battery case cover by  
pressing on the ridged lines and  
sliding downward.  
SLIDE IN THE  
BATTERY  
COVER  
PRESS and SLIDE  
DOWNWARD  
5. If the new battery pack is not  
already charged, place the hand-  
set in the cradle of the base unit to  
allow it to charge for 16 hours.  
2. Discard the old battery pack. Don’t  
put the old battery pack in a trash  
compactor or a fire - it could burst.  
CAUTION:  
To Reduce the Risk of Fire or Injury  
to parsons, read and Follow the  
Instructions  
3. Place the new battery pack in its  
housing with the metal contacts  
facing down.  
1. Use only VTECH rechargeable  
battery pack.  
PLACE THE NEW  
BATTERY PACK  
INTO THE  
2. Do not dispose of the battery in a  
fire. The cell may explode.  
BATTER  
COMPARTMENT  
IMPORTANT: Do not dispose of this  
battery into household garbage. For  
information on recycling or proper  
disposal, consult your local solid waste  
collection or disposal organization.  
PLEASE NOTE THE  
CORRECT POSITION  
OF THE BATTERY  
PACK WHEN  
CHANGING BATTERY  
3. Do not open or mutilate the battery.  
Released electrolyte is corrosive  
and may cause damage to the  
eyes or skin. It may be toxic if  
swallowed.  
4. Replace the battery case cover by  
sliding the cover upwards.  
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REPLACING THE BATTERY PACK  
4. Exercise care in handling batteries  
in order not to short the battery with  
conducting materials such as rings,  
bracelets, and keys. The battery or  
conductor may overheat and cause  
burns.  
POWER  
VT 1920c  
HS IN-USE  
CHARGING  
To purchase replacement battery  
SPARE BATT  
packs, call VTECH Communications at  
PAGE  
1-800-595-9511. In Canada, call  
VTECH Electronics at 1-800-267-  
DIGITAL  
900MHz  
CORDLESS  
7377.  
SPARE BATTERY CHARGER  
The VT 1920c has a built-in spare  
Place a battery pack in the Spare  
Battery Charger, which is located in the  
Battery charger. Make sure the metal  
cradle of the Base Unit.  
charging contacts on the underside of  
the battery pack are aligned with the  
NOTE: In order to benefit from this  
charging contacts in the Spare Battery  
feature, you must obtain an optional  
charger.  
Spare Battery from an authorized  
VTech dealer, or by contacting VTech  
Customer Service at 1-800-595-9511  
in the U.S.A and 1-800-267-7377 in  
canada.  
Installation  
POWER  
VT 1920c  
HS IN-USE  
Remove the Spare Battery charger  
CHARGING  
cover by pressing the release tab and  
SPARE BATT  
lifting up.  
PAGE  
DIGITAL  
900MHz  
CORDLESS  
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REPLACING THE BATTERY PACK  
Power Backup  
When a Spare Battery pack is installed  
in the Base Unit, the VTech VT 1920c  
uses this battery pack to provide  
operational backup in case of a power  
failure. If you have a fully charged  
battery pack in the Spare Battery pack  
charger and there is a power outage,  
you will still be able to place and  
receive calls for up to five hours.  
Replacing a Drained Handset bat-  
tery  
The Spare battery pack can also be  
used to replace a drained Handset  
battery pack to ensure uninterrupted  
use. Be sure to put the drained battery  
pack in the Spare Battery charger for  
recharging.  
Please note that the Spare Battery  
compartment charges at a slower rate  
than a battery pack charging in the  
Handset. It takes 24 hours to fully  
charge a battery pack in the Spare  
Battery charger.  
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GETTING STARTED  
Setting Up Your VTech VT 1920c  
Choose an area near an electrical  
outlet and a telephone wall jack.  
AC Power Adaptor  
Plug the AC power adaptor into an  
electrical outlet and the DC connector  
to the back of the base unit.  
TONE PULSE  
SELECTION  
TELEPHONE  
WALL JACK  
AC  
OUTLET  
Charge the handset battery pack  
before use. The battery pack recharges  
automatically whenever the handset is  
in the base unit. The batteries must  
be charged for 16 hours before using  
your phone for the first time.  
9V DC  
TEL LINE  
POWER  
HS IN-USE  
CHARGING  
SPARE BATT  
CAUTION:  
Use only CLASS 2 9V DC POWER  
SUPPLY included with your phone.  
CHARGE THE  
HANDSET  
BATTERY PACK  
DIGIT  
CORDL  
FOR 16 HOURS  
BEFORE USING  
Handset Ringer  
The handset ringer is programmed ON  
as the factory default setting. Refer to  
PROGRAMMING THE RINGER on  
page 21 for more information.  
Connect Telephone Line Cord  
Plug one end of the telephone cord into  
a wall jack and the other end into the  
back of the Base Unit.  
Setting the Tone/Pulse Switch  
The TONE/PULSE switch is located on  
the bottom of the base unit and is  
factory set to TONE. If you have touch  
tone service, do not change the switch  
setting. If you have rotary (Pulse)  
service, set the switch to PULSE.  
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GETTING STARTED  
Check for a dial tone. After the battery  
pack is charged, rotate the Base Unit  
antenna to an upright position. Pick up  
the Handset and press PHONE .  
"PHONE ON" will appear on the LCD,  
and you will hear a dial tone. If not,  
see ‘IN CASE OF DIFFICULTY’ on  
page 34.  
Fill in the telephone number card on  
the base unit.  
FILL IN THE  
TELEPHONE  
NUMBER  
CARD  
MEMORY  
1
2
3
4
5
6
7
8
9
10  
CAUTION:  
1. Never install telephone wiring  
during a lightning storm.  
2. Never install telephone jacks in wet  
locations unless the jack is  
specifically designed for wet  
locations.  
3. Never touch uninsulated telephone  
wires or terminals unless the  
telephone line has been  
disconnected at the network  
interface.  
4. Use caution when installing or  
modifying telephone lines.  
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WALL MOUNTING  
USING THE WALL MOUNT  
ADAPTOR  
1. Choose a spot near an electrical  
outlet and a telephone jack.  
You phone requires a modular  
telephone jack and a standard  
electrical outlet (120v AC). The  
power cord is six feet long; make  
sure there is an electrical outlet  
within reach of the Base Unit. The  
outlet should not be controlled by  
a wall switch. If the switch is ever  
turned off, the phone will not  
operate.  
Figure 1  
2. Position the wall mount bracket  
on the base.  
5
6
7
HS IN-USE  
8
9
10  
CHARGING  
SPARE BATT  
Line up the tabs on the wall mount  
adaptor with the holes on the  
bottom of the base (Figure 1).  
Snap the wall mount bracket firmly  
in place.  
PAGE  
DIGITAL  
900MHz  
CORDLESS  
3. Mount the base on the wall.  
Position the base so the mounting  
studs will fit into the holes on the  
bottom of the base. Position the  
power cord to extend down the wall  
the phone is to be mounted on.  
Slide the base down on the  
mounting studs until it locks into  
place.  
Figure 2  
4. Connect the telephone line cord.  
The telephone line cord has a  
snap-in plug at each end. Insert  
one of the plugs into the jack on the  
bottom of the base. Insert the other  
end of the plug into the wall jack.  
5. Plug the AC adaptor into an  
electrical outlet and the DC  
connector into the power jack  
located on the back of the Base  
Unit .  
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THE LCD DISPLAY  
LCD Display Messages  
is displayed when the handset  
microphone has been muted.  
is displayed when the handset ringer  
has been programmed off.  
the PHONE ON indicator is displayed  
when the phone is in use.  
shows the handset volume setting.  
is displayed when the handset has lost  
communication with the base unit and  
is attempting to reestablish a link by  
scanning all channels.  
is displayed when the unit is in a low-  
battery condition. The handset typically  
operates for at least 5 minutes after the  
low battery indication first appears.  
is displayed if communication with the  
base is reestablished.  
is displayed when the Base Unit pages  
the handset.  
is displayed while in OFF mode, if  
another phone is currently using the  
same line.  
is displayed when the handset is on  
hold.  
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THE HANDSET LAYOUT  
THE HANDSET FEATURES  
ANTENNA  
VOLUME UP & DOWN  
LCD DISPLAY  
BATTERY  
FLASH  
HOLD  
OFF KEY  
PHONE KEY  
COMPARTMENT  
PAUSE  
PHONE  
OFF  
HOLD  
2 abc 3 def  
6 mno  
5 jkl  
1
DIALING KEYS (0-9)  
4 ghi  
7pqrs 8 tuv 9wxyz  
TONE (Temporary Tone)  
REDIAL  
0
#
tone  
oper  
*
CALLER ID  
MEM  
CID  
CLR/DEL  
REDIAL  
MUTE  
PROG  
MUTE  
CLEAR/DELETE  
PROGRAM  
MEMORY  
CHARGING CONTACTS  
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THE BASE UNIT LAYOUT  
THE BASE UNIT FEATURES  
9V DC  
TEL LINE  
AC POWER JACK  
PHONE CORD JACK  
TONE/PULSE SELECTOR  
ANTENNA  
MEMORY DIALING  
POWER INDICATOR  
POWER  
VT 1920c  
IN USE INDICATOR  
HANDSET CHARGE  
INDICATOR  
SPARE BATTERY INDICATOR  
BATTERY COMPARTMENT  
PAGE KEY  
HS IN-USE  
CHARGING  
MEMORY DIALING  
1
2
3
4
5
6
7
8
9
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
SPARE BATT  
PAGE  
DIGITAL  
900MHz  
CORDLESS  
CHARGING CONTACTS  
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QUICK REFERENCE GUIDE  
SET-UP  
TO MUTE A CALL  
Plug AC adaptor into a standard  
Press MUTE to disable the  
electrical outlet and Base Unit  
handset microphone.  
Set Dial Mode switch to PULSE or  
TONE. The unit is factory set to  
TONE.  
Press MUTE again to return to  
normal two way conuersation.  
TO PAGE THE HANDSET  
Let the handset battery pack charge  
for 16 hours before first use.  
To page from the base, press  
PAGE .  
• Connect telephone line cord to base  
unit and telephone jack.  
To cancel the PAGE either press  
PAGE again on the base or press  
OFF on the handset.  
MAKING CALLS  
Press the PHONE key. When the  
"PHONE ON" indicator is displayed  
and you hear a dial tone, dial the  
number.  
STORING MEMORY (SPEED) DIAL  
NUMBERS:  
The phone should be OFF.  
OR  
Enter the number you wish to store  
on the LCD up to a maximum of 20  
digits.  
Enter the number to be dialed on  
the LCD and then press the PHONE  
key.  
STORING  
ANSWERING CALLS  
THE PHONE SHOULD BE  
FLASH  
PAUSE  
PHONE  
OFF  
OFF  
To answer a call, press any key  
other than OFF , MUTE , or the  
Volume Keys. The handset will  
NOT auto-answer when lifted off  
the base cradle.  
HOLD  
2 abc 3 def  
6 mno  
5 jkl  
1
ENTER PHONE NUMBER  
4 ghi  
PROG  
PRESS  
7pqrs 8 tuv 9wxyz  
YOU WILL SEE  
0
#
tone  
oper  
*
MEM  
CID  
CLR/DEL  
REDIAL  
MUTE  
PROG  
HANGING UP  
ENTER MEMORY  
LOCATION (01-20)  
Press OFF or place the handset  
in the cradle to hang up a call.  
Press PROG . The LCD will  
display "PROGRAM LOCATION "  
TO PLACE A CALL ON HOLD  
Press  
HOLD on the handset  
to place an active call on hold.  
Press HOLD again to return to  
the call.  
Enter a two digit memory location  
(01 .. 20), the unit will store the  
number, emit a happy tone to  
confirm successful programming  
and exit program mode.  
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QUICK REFERENCE GUIDE  
To view the time and date of the  
call press and hold the 7 key.  
The time and date will be shown  
along with the phone number. You  
will see something like:  
MEMORY DIALING  
(SPEED DIALING):  
MEMORY DIALING  
FLASH  
PAUSE  
HOLD  
PHONE  
OFF  
PHONE  
PRESS  
PRESS  
2 abc 3 def  
6 mno  
5 jkl  
1
MEM  
4 ghi  
YOU WILL SEE  
7pqrs 8 tuv 9wxyz  
0
#
tone  
oper  
*
MEM  
CID  
CLR/DEL  
REDIAL  
MUTE  
PROG  
As long as the key is held down.  
ENTER MEMORY  
LOCATION (01-20)  
To view other calls, scroll backwards  
and forwards by using the  
( )  
*
and  
( ) keys.  
*
Press the PHONE key.  
To view additional dlgits not shown  
Press MEM .  
on the display, press the  
(9) key  
Enter the memory location of the  
phone number you wish to dial  
(01...20). The number will be  
displayed on the LCD and will be  
dialed.  
To exit press OFF .  
USING REDIAL  
Press the PHONE key, then  
REDIAL to automatically redial  
out the last number you dialed.  
CID - CALLER ID  
To view information stored in CID  
memory, press CID on the  
handset.  
Or  
Press  
REDIAL so that the  
number is shown on the display  
and then press the PHONE key.  
FLASH  
PAUSE  
PHONE  
OFF  
HOLD  
CID - CALLER ID  
HOLD  
2 abc 3 def  
6 mno  
5 jkl  
1
CID  
Press HOLD to put a call on hold.  
PRESS  
4 ghi  
YOU WILL SEE  
7pqrs 8 tuv 9wxyz  
To return to the call, press HOLD  
key again  
0
#
tone  
oper  
*
MEM  
CID  
CLR/DEL  
REDIAL  
MUTE  
PROG  
The display will show the most  
recent call received.  
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BASIC OPERATION  
MAKING CALLS  
FLASH  
You can make calls directly from the  
handset whether you are at the base  
or away from it.  
You can use your VTech VT 1920c  
cordless phone with services such as  
Call Waiting. Simply press the PHONE  
key to FLASH the line.  
NOTE: There are two different ways  
to dial a number:  
REDIAL  
To REDIAL the last number you dialed,  
press the PHONE key, then press  
REDIAL . The phone will automatically  
dial the number. The number will be  
shown on the display.  
1. Press the PHONE key and wait  
for dial tone. Then dial the number  
you want.  
Or  
CLEARING THE DISPLAY  
2. Enter the number onto the display  
first, then press the PHONE key.  
This will dial the number that is  
displayed on the LCD after 2  
seconds. See "ADVANCED  
DIALING" on Page 22  
The display can be cleared by pressing  
and holding the CLEAR/DEL key down  
until the display clears.  
MUTE  
Press MUTE during conversation  
to disable the handset microphone.  
Press MUTE again to return to  
normal operation.  
If you make a mistake when dialing,  
press OFF to hang up, then press  
the PHONE key to get the dial tone  
again.  
RINGER MUTE  
Press MUTE during incoming  
ringing to disable the ringer for the  
duration of the call.  
DISCONNECTING  
To end a call, either place the handset  
back in the base, or press OFF on  
the handset.  
HOLD  
• Press HOLD to place an active call  
ANSWERING CALLS  
on hold.  
When the Handset rings, press any key  
other than OFF, MUTE or the VOLUME  
keys to answer your call.  
The LCD will display CALL ON  
HOLD.  
Press HOLD again to return to the  
call.  
VOLUME CONTROLS  
The volume controls for the handset  
are located on the side of the unit.  
PAGE/HANDSET LOCATOR  
To page from the Base Unit, press  
PAGE.  
Press the  
(up) or  
(down) keys  
to increase or decrease the volume.  
Holding either key down will  
continuously change the volume setting.  
The earpiece volume level indicator on  
the LCD will change accordingly.  
There are four volume levels.  
The LCD will display BASE PAGING  
HANDSET.  
To cancel the page, either press  
PAGE again on the Base Unit, or  
press OFF on the Handset.  
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ADVANCED FUNCTIONS  
First, dial the call normally. Then  
CALL WAITING  
activate the Temporary Tone feature  
by pressing TONE (the * key). You can  
then press the numbers or symbols you  
need, and your phone will send the  
proper signals.  
While you are on a call, you will hear  
an alert signal, warning that a second  
caller is trying to reach you. CALL  
WAITING is a subscription service,  
available from most local telephone  
service providers. Contact your provider  
for details.  
To end the call, press OFF or place  
the handset back in the base. The  
phone will automatically go back to  
rotary (dial-pulse) service.  
If you subscribe to this service linked  
with CALLER ID (CID), the name and/  
or phone number of the second caller  
can be displayed on the LCD  
immediately after hearing the CALL  
WAITING alert. For more details, see  
CID-CALLER ID.  
FLASH  
PAUSE  
TEMPORARY TONE  
PHONE  
OFF  
HOLD  
2 abc 3 def  
1
DIAL YOUR  
NUMBER  
6 mno  
9wxyz  
#
4 ghi  
7pqrs  
5 jkl  
8 tuv  
tone  
PRESS  
*
Switching calls using FLASH  
0
tone  
oper  
*
PRESS THE NUMBERS  
OR SYMBOLS  
MEM  
CID  
REDIAL  
MUTE  
To switch over to the new call,  
press the PHONE key; the first call  
is put on hold.  
CLR/DEL  
PROG  
OFF  
PRESS  
To switch back to the first call,  
press the PHONE key again.  
Programming The Ringer  
The handset ringer is capable of four  
different types of ringer tones . The  
following sections detail how to select  
different ringer types and how to turn  
off the handset ringer.  
FLASH  
PAUSE  
PHONE  
OFF  
HOLD  
SWITCHING CALLS  
2 abc 3 def  
6 mno  
5 jkl  
1
4 ghi  
TO SWITCH OVER TO  
THE NEW CALL  
7pqrs 8 tuv 9wxyz  
PHONE  
PRESS  
0
#
tone  
oper  
*
MEM  
CID  
CLR/DEL  
REDIAL  
MUTE  
TO SWITCH BACK TO  
THE FIRST CALL  
PROG  
PRESS  
PHONE  
AGAIN  
Temporary Tone  
If you have rotary (dial-pulse) telephone  
service (TONE/PULSE switch is set to  
PULSE), this feature allows you to  
temporarily switch to TONE dialing for  
such purposes as remote access to  
answering machines, bank-by-phone  
services, use of calling cards and other  
special services.  
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ADVANCED FUNCTIONS  
Changing Ringer Types  
To program, the handset must be  
OFF.  
FLASH  
PAUSE  
HOLD  
PHONE  
OFF  
TURNING OFF THE  
RINGER  
2 abc 3 def  
6 mno  
5 jkl  
1
To select a different ringer type do  
the following:  
PROG  
PRESS  
4 ghi  
7pqrs 8 tuv 9wxyz  
#
PRESS  
0
#
tone  
oper  
*
0
oper  
PRESS  
MEM  
CID  
CLR/DEL  
REDIAL  
MUTE  
PROG  
OFF  
PRESS  
FLASH  
CHANGING RINGER  
PAUSE  
PHONE  
OFF  
HOLD  
TYPES  
PRESS  
PRESS  
PRESS  
2 abc 3 def  
6 mno  
5 jkl  
1
PROG  
4 ghi  
#
7pqrs 8 tuv 9wxyz  
0
#
2 abc 3 def  
1
tone  
oper  
*
Checking The Ringer Type  
To test the present ringer type, do the  
following:  
MEM  
CID  
CLR/DEL  
REDIAL  
MUTE  
4 ghi  
OFF  
PROG  
PRESS  
FLASH  
PAUSE  
PHONE  
OFF  
HOLD  
Press: PROG  
Press:  
CHECKING THE RINGER  
2 abc 3 def  
6 mno  
5 jkl  
1
#
PROG  
PRESS  
4 ghi  
Press: 1 for ringer type 1  
2 for ringer type 2  
3 for ringer type 3  
4 for ringer type 4  
7pqrs 8 tuv 9wxyz  
#
PRESS  
0
#
tone  
oper  
*
#
PRESS  
PRESS  
AGAIN  
MEM  
CID  
CLR/DEL  
REDIAL  
MUTE  
PROG  
OFF  
The handset LCD will show the ringer  
type selected, for example  
Press PROG or OFF to exit.  
CLR/DEL Key Function  
The CLEAR and DELETE functions  
can be accessed separately depending  
on how long the key is held down. For  
example, to clear the last digit entered  
on the display, press the CLR/DEL  
key for less than 1 second. Press and  
hold the CLR/DEL key for more than  
1 second to completely clear the LCD.  
Press PROG or OFF to exit.  
Turning Off The Ringer  
To turn off the ringer do the following:  
The delete function is also used to  
delete CID and memory dial records,  
see DELETING STORED NUMBERS,  
and DELETING NUMBERS.  
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ADVANCED FUNCTIONS  
Advanced Dialing  
There are two different ways to dial a  
number:  
1. Press the PHONE key and wait  
for a dial tone. Then dial the  
number you want either manually,  
using MEMORY (MEM) dialing,  
CID dialing or REDIAL.  
2. Enter the number you wish to dial  
on the display first. Then press the  
PHONE key. This will dial the  
number which is displayed on the  
LCD after 2 seconds.  
NOTE: The phone will dial any number  
which is shown on the display.  
If you do not want to dial the  
number shown on the LCD, it  
can be changed by:  
Press and hold CLR/DEL until  
the display is cleared, then dial  
normally.  
or  
Press OFF and start over.  
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MEMORY DIALING  
Storing Memory (Speed) Dial  
numbers  
To program a speed dial location, do  
the following:  
With the phone OFF, enter the  
telephone number you wish to  
store. (20 Digits Maximum).  
Unsuccessful programming can result  
from not correctly completing the  
programming sequence. For example,  
if after entering a number on the LCD  
and entering program mode, the OFF  
key were pressed instead of entering  
Enter program mode by pressing  
PROG. The display will show the  
following:  
a
valid memory location, the  
"PROGRAMMING INCOMPLETE"  
message would appear. If this  
message appears, simply repeat the  
programming sequence.  
Enter the memory location (01..20)  
you wish to store the number in.  
As soon as the second memory  
location digit is entered, the unit  
will emit a happy tone (a short  
series of beeps) to confirm  
successful programming and exit  
program mode.  
FLASH  
PAUSE  
HOLD  
STORING SPEED DIAL  
NUMBERS  
PHONE  
OFF  
2 abc 3 def  
6 mno  
5 jkl  
1
DIAL YOUR PHONE  
NUMBER  
4 ghi  
7pqrs 8 tuv 9wxyz  
PROG  
PRESS  
0
#
tone  
oper  
*
PRESS LOCATION  
(01-20)  
MEM  
CID  
CLR/DEL  
REDIAL  
MUTE  
PROG  
If programming is unsuccessful the  
unit will display:  
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MEMORY DIALING  
Dialing From Memory  
NOTE:  
Press PHONE to get a line.  
The ability to temporarily add memory  
contents to digits already entered on  
the display operates in the same way  
for CID and speed dial memories.  
Press MEM , you're prompted to  
enter a speed dial location number:  
In this way, long distance and area  
codes (for example, 1503) can be  
entered on the LCD and can preface  
numbers recalled from CID memory  
before dialing. This is important  
because only the last 7 digits of any  
number are displayed when dialing  
from CID memory.  
Enter a 2 digit location number  
(01-20)  
The number stored in that location  
will be displayed and immediately  
dialed.  
Changing Stored Numbers  
To change or replace a stored number  
simply enter the new number on the  
display and store it in the memory  
location you wish to change.  
Or  
Beginning from the OFF mode,  
press MEM followed by a 2 digit  
location number (01-20).  
Press MEM again to exit memory  
dial mode and leave the number on  
the display.  
Note that if digits were on the  
display prior to entering memory  
dial mode, the contents of the  
speed dial memory will be ap-  
pended to those digits. For exam-  
ple, if 1503 was on the LCD and  
the contents of the memory location  
is 6438981, then the display would  
show the following upon exiting  
memory dial mode:  
Deleting Stored Numbers  
Press MEM . The display will  
change to "SPEED DIAL  
LOCATION_ _".  
Enter memory location number  
(01-20).  
Press CLEAR/DEL key. The display  
will change to "LOCATION XX  
DELETED".  
Press OFF to exit.  
NOTE:  
Press PHONE , the number on the  
display will be dialed after a 2  
second pause.  
Stored numbers are retained in memory  
even if the base loses its power or the  
handset battery is removed.  
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MEMORY DIALING  
Storing Special Codes  
To insert a pause in a phone number,  
press HOLD at the appropriate point  
when entering the number on the LCD.  
This inserts a 2 second pause. A  
" P " appears in the display to show  
the pause. For longer pauses, press  
HOLD two or more times. Each press  
makes the pause 2 seconds longer and  
is treated as a stored digit.  
If your phone is connected to a PBX,  
you can store the PBX access  
number and a pause before the  
phone number. For example, to store  
9-PAUSE-555-1234 in memory location  
08, do the following:  
1. Press  
9
2. Press HOLD  
3. Dial 5551234  
4. Press PROG  
5. Enter 08  
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CID-CALLER ID  
CID - CALLER ID  
NOTE:  
Your VTech VT1920C cordless phone  
is capable of displaying the name and/  
or phone number of the person calling,  
before you answer the phone.  
Subscription to Caller ID service through  
your local phone company is required  
to utilize this feature.  
You must be in an area where CID  
service is available and you must  
subscribe to it to use this feature.  
If you do not subscribe to the CID  
service, the phone will still operate  
normally except that the CID information  
is not received or displayed.  
If you subscribe to alphanumeric (name  
& number) Caller ID service, the calling  
party's name and phone number (when  
available) will be displayed on the LCD  
screen while the phone is ringing.  
Receiving and Storing Calls  
This unit receives and displays all CID  
information, the caller’s telephone  
number, the callers name and the  
exact date and time of the call.  
If you subscribe to numeric (number  
only) Caller ID service, the calling  
party's phone number (when available)  
will be displayed on the LCD screen  
while the phone is ringing.  
The phone sequentially numbers these  
call records and retains them in the  
unit’s CID memory for later review.  
These call record numbers are  
displayed as the first two digits in the  
display. The unit can store up to 50  
numbers in its memory.  
CALL WAITING CALLER ID (TYPE II  
CID)  
Your VTech VT 1920c cordless phone  
is also capable of displaying Caller ID  
information in connection with a Call  
Waiting signal. If you are on a call, and  
receive a Call Waiting alert signal, the  
LCD will display the name and/or  
number (when available) of the party  
trying to reach you. As above,  
subscription to Call Waiting ID service  
through your local phone company is  
required in order to utilize this feature.  
Once the CID memory is full, any new  
call forces a deletion of the oldest call  
record.  
DIALING FROM CID MEMORY  
NOTE:  
Only the last 7 digits of any number are  
displayed when dialing from CID  
memory.  
For example, when you press and hold  
the 7 key to view the phone number,  
you would see the following:  
A WORD ABOUT CALLER ID - CID  
Due to regional incompatibilities, Caller  
ID information may not be available for  
every call you receive. In addition, the  
calling party may intentionally block  
their name & phone number from being  
sent.  
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CID-CALLER ID  
However, when you dial directly from  
CID memory, only the last 7 digits of  
the received telephone number will be  
used. Consequently, you would actually  
dial this:  
Special Message Indicators  
Out of Area Calls  
If for any reason the telephone number  
of the caller is unavailable, or if the  
caller is outside the CID service area,  
the message UNAVAILABLE is dis-  
played on the LCD.  
The VTech VT 1920c was designed to  
accommodate this situation. If you  
need to temporarily add a long dlstance  
prefix and /or area code (such as 1503)  
before the CID number, do the following:  
“Private” Calls  
If the caller has exercised the option  
to block his or her number from being  
sent, then the display will show  
PRIVATE.  
Beginning from the standby mode,  
key in the necessary digits. Your  
display will look like this:  
Then, to temporarily add the last 7  
digits only from a CID memory,  
press CID .  
Transmission Error  
If an error is detected, then the CID  
information is incomplete and will  
not be displayed. TRANSMISSION  
ERROR” will be displayed on the LCD  
screen.  
Using the  
(*) and  
(#) keys,  
scroll through the received calls to  
locate the number you wish to dial.  
Once you have located the number  
you wish to dial, simply press  
PHONE. The last seven digits will  
be added to the numbers already  
in the LCD, and the whole number  
shown below will be automatically  
dialed.  
The occasional appearance of  
TRANSMISSION ERROR” on your  
display does not indicate a problem  
with your unit or your telephone line.  
However, if this appears frequently,  
you may want to notify your telephone  
company.  
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CID-CALLER ID  
To find out the corresponding phone  
number as well as the date and  
time of the call, press and hold  
Reviewing Numbers  
Calls stored in memory can be  
reviewed by pressing CID . The  
display will show the number of the  
most recent (CALL #01). The top line  
of the display is used to indicate the  
memory location number and the  
bottom line of the display shows the  
name, see below:  
the 7  
key. The date and time will  
be shown. Releasing the key will again  
show the caller's name.  
Pressing the ( (*) key) displays the  
next lower in sequence call record.  
Likewise, pressing the ( (#) key)  
displays the next higher in sequence)  
call record. The higher the call number,  
the older the call.  
There may be additional characters  
in the name which can not be  
shown on the current display. Press  
the  
( 9 ) key. This will overwrite  
the CID memory location on the top line  
to show up to a maximum of 15 alpha  
characters for the duration of the  
key press. The first 12 alpha characters  
will be on the top line with up to 3  
additional characters on the second  
line.  
To save you time in reviewing call  
records, you can “wrap-around” the  
call history log. For example, if you  
press the  
(*) key enough to scroll  
back to the first record, pressing it  
again will force the display to go to the  
very end of the call record.  
REVIEWING NUMBERS  
FLASH  
PAUSE  
PHONE  
OFF  
HOLD  
CID  
PRESS  
2 abc 3 def  
1
6 mno  
5 jkl  
4 ghi  
Press the  
to scroll  
and #  
keys  
*
7pqrs 8 tuv 9wxyz  
Press and hold the 7 to view  
number  
0
#
tone  
oper  
*
MEM  
CID  
CLR/DEL  
REDIAL  
MUTE  
PROG  
PHONE  
Press  
Press  
to dial  
to exit  
or  
OFF  
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CID-CALLER ID  
Press and hold the CLR/DEL key  
for more than 2 seconds to delete  
the entire contents of CID memory.  
The display will show the following,  
for a final confirmation, before the  
entire CID memory is erased:  
DELETING NUMBERS  
Pressing the CLR/DEL button deletes  
the CID number displayed.  
While the phone is in CID mode,  
press the CLR/DEL key once to  
delete the current call and the  
display will show:  
Pressing any key other than  
CLR/DEL will cancel the operation.  
Pressing CLR/DEL will confirm  
the operation and the display will  
then show:  
The older CID records will be  
moved forward by one location .  
The message will remain on the  
display for 2 seconds.  
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ADDITIONAL OPERATING TIPS  
NOISE OR INTERFERENCE  
Your VTech VT1920C cordless  
telephone has auto-channel scan  
circuitry which will detect excess noise  
and change the channel of the phone  
to reduce it. This is done automatically.  
OUT OF RANGE WHEN PHONE IS  
Since the VTech VT1920C is a fully  
digital phone, it does not suffer from  
noise associated with regular cordless  
phones. At times you may experience  
occasional "drop outs", especially at  
the extreme edges of the phone's  
range. Simply move closer to the base  
unit and this will disappear.  
ON  
If you are presently engaged in a phone  
conversation move closer to the base.  
If the base unit does not communicate  
with the handset within 25 seconds of  
losing contact, it will automatically  
hang up.  
OUT OF RANGE WHEN PHONE IS  
OFF  
AUTOMATIC SECURITY CODING  
Your VTech VT1920C phone is factory  
set with 16.8 million possible security  
codes. This unique security code  
allows your handset and base to  
recognize each other, and minimizes  
the possibility of another cordless  
phone using your telephone line.  
If the phone is OFF, the handset and  
base still monitor each other to make  
sure that they can communicate. If the  
handset is moved out of range, the  
handset will make a series of beeps,  
and will then display "CHANNEL  
SERACHING" on the LCD. At 15  
second intervals the handset will scan  
all channels in an attempt to reestablish  
communication with the base. This  
process does not require user  
intervention; the handset will re-link  
with the base automatically once it is  
brought back within range. The unit  
will then be able to receive and place  
calls.  
OUT OF RANGE INDICATION  
If the handset is moved to a point where  
the base and handset can no longer  
communicate, the handset will make a  
quick series of beeps to signal Out of  
Range.  
If the handset is active when taken  
out-of-range, it will beep twice a  
second and enter standby mode after  
25 seconds if the link is not  
reestablished. If the handset is  
brought back within range, it will  
automatically re-link.  
When the base unit is unplugged from  
the power supply, the handset will give  
the "Out of Range" warning beep. Plug  
the base in again and this will stop.  
For out-of-range in standby mode, the  
handset will beep once and then at 15  
second intervals, will display  
"CHANNEL SERACHING" on the  
LCD, and scan all channels in an  
attempt to re-link with the base.  
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MAINTENANCE  
TAKING CARE OF YOUR TEL-  
EPHONE.  
Your VTech VT1920C cordless  
telephone contains sophisticated  
electronic parts, so it must be treated  
with care.  
Cleaning your telephone  
Your telephone has a durable plastic  
casing that should retain its luster for  
many years. Clean it only with a soft  
cloth slightly dampened with water or  
a mild soap. Do not use excess water  
or cleaning solvents of any kind.  
Avoid rough treatment  
Place the handset down gently. Save  
the original packing materials to protect  
your telephone if you ever need  
to ship it.  
Remember that electrical appliances  
can cause serious injury if used when  
you are wet or standing in water. If  
your base unit should fall into water,  
DO NOT RETRIEVE IT UNTIL YOU  
UNPLUG THE POWER CORD AND  
TELEPHONE LINE CORDS FROM  
THE WALL. Then pull the unit out by  
the unplugged cords.  
Avoid water  
Your telephone can be damaged if it  
gets wet. Do not use the handset  
outdoors in the rain, or handle it with  
wet hands. Do not install your base  
unit near a sink, bathtub or shower.  
Electrical storms  
Electrical storms can sometimes cause  
power surges harmful to electronic  
equipment.  
For your own safety, use caution when  
using electric appliances during storms.  
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IN CASE OF DIFFICULTY  
If you have difficulty operating your  
phone, the suggestions below should  
solve the problem. If you still have  
difficulty after trying these suggestions,  
call VTECH Communications at  
1-800-595-9511. In Canada, call  
VTECH Electronics at 1-800-267-7377.  
YOU GET NOISE, STATIC, OR A  
WEAK SIGNAL WHEN YOU’RE  
AWAY FROM THE BASE UNIT.  
You may be out of range. Either  
move close to the base, or relocate  
the base unit.  
The layout of your home may be  
limiting the range. Try moving the  
base unit to another position.  
THE PHONE DOESN’T WORK AT  
ALL.  
Make sure the Power Cord is  
pugged  
THE HANDSET DOES NOT RING  
WHEN YOU RECEIVE A CALL.  
Make sure the telephone line cord  
is plugged firmly into the base unit  
and the telephone wall jack.  
Make sure the batteries are properly  
charged. If the 'LOW BATTERY'  
message is shown, the battery  
pack needs charging.  
Make sure you have the handset  
ringer activated. To set the ringer,  
see "PROGRAMMING THE  
RINGER".  
Make sure the telephone line cord  
is plugged firmly into the base unit  
and the telephone jack. Make sure  
the power cord is plugged in.  
You may be too far from the base  
unit.  
You may have too many extension  
phones on your telephone line to  
allow all of them to ring. Try  
unplugging some of the other  
phones.  
NO DIAL TONE.  
First check all the suggestions  
above.  
If you still don’t hear a dial tone,  
disconnect the base unit from the  
telephone jack and connect a  
different phone. If there is no dial  
tone on that phone either, the  
problem is in your wiring or local  
service. Call your local telephone  
company.  
YOU HEAR OTHER CALLS WHILE  
USING YOUR PHONE.  
Disconnect your base unit from the  
telephone jack, and plug in a  
regular telephone. If you still hear  
other calls, the problem is probably  
in your wiring or local service. Call  
your local telephone company.  
YOU GET NOISE, STATIC, OR A  
WEAK SIGNAL EVEN WHEN YOU’RE  
NEAR THE BASE UNIT.  
Household appliances plugged into  
the same circuit as the base unit  
can sometimes cause interference.  
Try moving the appliance or the  
base unit to another outlet.  
YOU HEAR NOISE IN THE HANDSET,  
AND NONE OF THE KEYS OR  
BUTTONS WORK.  
Make sure the power cord is plugged  
in.  
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IN CASE OF DIFFICULTY  
COMMON CURE FOR ELECTRONIC  
EQUIPMENT  
Electronics, like people, can sometimes  
get confused. If the unit does not seem  
to be responding normally, then try  
putting the handset in the cradle. If it  
does not seem to respond after trying  
this a few times, do the following (in  
the order listed):  
1. Disconnect the power to the base.  
2. Disconnect the handset battery.  
3. Wait a few minutes.  
4. Connect power to the base.  
5. Connect the handset battery.  
6. Put the handset in the base.  
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WARRANTY STATEMENT  
WHAT DOES OUR WARRANTY COVER?  
Any defect in material or workmanship.  
FOR HOW LONG AFTER THE ORIGINAL PURCHASE?  
To the original purchaser only - ONE YEAR.  
WHAT WILL VTECH DO?  
At our option, repair or replace your unit.  
HOW DO I SEND MY UNIT, IN OR OUT OF WARRANTY?  
In the U.S. Call VTECH Communications customer service for Return  
Authorization at:  
1-800-595-9511 in canada call Vtech Electronics at 1-800-267-7377  
Properly pack your unit. lnclude any cables & accessories which were originally  
provided with the product. We recommend using the original carton and  
packing materials.  
Include in the package a copy of the sales receipt or other evidence of date  
of original purchase (if the unit was purchased within the lase twelve months).  
Print your name and address, along with a description of the defect, and  
include this in the package Or Vtech Electronics.  
Includ payment for any service or repair not covered by warranty, as determined  
by VTECH Communications.  
Ship the unit via UPS Insured, or equivalent to:  
In the U.S.  
VTECH COMMUNICATIONS  
8770 SW NIMBUS AVENUE  
BEAVERTON, OREGON 97008  
If you bought your phone in Canada, Ship the unit via UPS lnsured, or  
equivalent to:  
VTECH ELECTRONICS  
SUITE 200-7671 ALDERBRIDGE WAY  
RICHMOND,B.C.V6X 1Z9  
VTECH Communications assumes no responsibility for units sent without prior Return Authorizatlon.  
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WARRANTY STATEMENT  
WHAT DOES OUR WARRANTY NOT COVER?  
Batteries  
Damage from misuse, neglect, or acts of nature (lightning, floods, power surges,  
etc.)  
Products which may have been modified or incorporated into other products  
Products purchased and/or operated outside the USA, its territories, or Canada.  
Products serviced by the owner or a service facility not expressly authorized  
by VTECH Communications  
Products purchased more than 12 months form current date  
Units purchased in "AS IS" condition, or units purchased as "Distressed  
Merchandise".  
HOW DOES STATE LAW OR PROVINCIAL LAW RELATE TO THIS  
WARRANTY?  
This warranty gives you specific rights. You may also have other rights which  
vary from state to state as province to province.  
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TECHNICAL SPECIFICATIONS  
FREQUENCY CONTROL  
Crystal Controlled Dual PLL  
Synthesizer  
WEIGHT  
Handset : 250 grams  
Base  
: 415 grams  
TRANSMIT FREQUENCY  
Handset : 925.05 MHz to 927.75 MHz  
( All ten channels within this  
range)  
POWER REQUIREMENTS  
Handset : Self-contained nickel-  
cadmium rechargeable  
battery supply, 3.6V  
nominal, 600mAh capacity.  
Base  
: 902.3 MHz to 905.0 MHz  
(All ten channels within this  
range)  
Base:  
9VDC @ 300mA  
RECEIVE FREQUENCY  
Handset : 902.3 MHz to 905.0 MHz  
( All ten channels within this  
range)  
MEMORY  
Speed Dial:20 Memory locations, 20  
digits per location.  
CID  
: Alpha Numeric Display 50  
Memory locations  
Base  
: 925.05 MHz to 927.75MHz  
( All ten channels within this  
range)  
NOMINAL EFFECTIVE RANGE  
Maximum power allowed by FCC and  
IC. Actual operating range may vary  
according to environmental conditions  
at the time of use.  
SPECIFICATIONS ARE TYPICAL  
AND MAY CHANGE WITHOUT  
NOTICE.  
SIZE  
Handset : 19 x 6 x 3.5cm (L x W xT)  
Maximum (Antenna ex-  
cluded)  
Base  
: 21.5 x 14.5 x 5cm (L x W  
x T) Maximum (Antenna  
excluded)  
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TABLE OF CONTENTS  
Page  
INTRODUCTION ...............................................................................................................  
1
Special Features .............................................................................................................. 2  
Parts Check List ............................................................................................................... 3  
FCC AND IC REGULATIONS ...........................................................................................  
4
IMPORTANT SAFETY INSTRUCTIONS ........................................................................ 7  
REPLACING THE BATTERY PACK .............................................................................. 9  
GETTING STARTED ......................................................................................................... 13  
WALL MOUNTING .......................................................................................................... 15  
THE LCD DISPLAY .......................................................................................................... 16  
THE HANDSET LAYOUT .................................................................................................. 17  
THE BASE UNIT LAYOUT ............................................................................................. 18  
QUICK REFERENCE GUIDE .......................................................................................... 19  
BASIC OPERATION ........................................................................................................ 21  
ADVANCED FUNCTIONS ................................................................................................. 22  
CID With Call Waiting ......................................................................................................... 22  
Switching Calls .................................................................................................................. 22  
Temporary Tone ............................................................................................................... 22  
Programming The Ringer .................................................................................................. 22  
Changing Ringer Types ..................................................................................................... 22  
CALL WAITING ................................................................................................................. 22  
TEMPORARY TONE ......................................................................................................... 22  
Turning Off The Ringer ...................................................................................................... 23  
Checking The Ringer Type ................................................................................................. 23  
CLR/DEL Key Function ...................................................................................................... 23  
Advanced Dialing ............................................................................................................. 24  
MEMORY DIALING ......................................................................................................... 25  
Storing Speed Dial Numbers ............................................................................................. 25  
Dialing From Memory ........................................................................................................ 26  
Changing Stored Numbers ................................................................................................. 26  
Deleting Stored Numbers .................................................................................................. 26  
Storing Special Codes ...................................................................................................... 27  
CID-CALLER ID ............................................................................................................... 28  
CID-CALLER ID ................................................................................................................ 28  
Receiving and Storing Calls .............................................................................................. 28  
Dialing From CID Memory ............................................................................................... 28  
Out Of Area Calls ............................................................................................................ 29  
"Private" Calls .................................................................................................................. 29  
Transmission Error ........................................................................................................... 29  
Reviewing Numbers .......................................................................................................... 30  
Deleting Numbers ............................................................................................................. 31  
ADDITIONAL OPERATING TIPS .................................................................................... 32  
MAINTENACE ................................................................................................................... 33  
IN CASE OF DIFFICULTY ............................................................................................... 34  
WARRANTY ...................................................................................................................... 36  
TECHNICAL SPECIFICATIONS ....................................................................................... 37  
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VTECH COMMUNICATIONS LTD.  
Is a trademark of VTECH COMMUNICATIONS LTD.., a member  
of THE VTECH GROUP OF COMPANIES.  
Distributed in the U.S.A. by VTECH Communications, 8770 SW Nimbus Avenue /  
Beaverton, Oregon, 97008.  
Distributed in Canada by VTECH Electronics Canada Ltd., Suite 200 - 7671 Alderbridge  
Way Richmond, B.C. V6X 1Z9.  
Copyright 1997 for VTECH COMMUNICATIONS LTD..  
91-5006-12-00  
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