®
Safe & SoundTM audio monitor
Online user’s manual
w w w.babymonitors.v tech.com
Models:
DM221/DM221-2
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Product introduction
DM221 is an audio monitor which consists of one baby unit (DM221 BU) and
one parent unit (DM221 PU).
DM221-2 is an audio monitor which consists of one baby unit (DM221-2 BU)
and two parent units (DM221-2 PU).
The parent units may be shipped with protective stickers covering the displays.
Remove the protective stickers before use.
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ii
Important safety instructions
When using your equipment, basic safety precautions should always be followed to
reduce the risk of fire, electric shock and injury, including the following:
1. Follow all warnings and instructions marked on the product.
2. Adult setup is required.
3. This product is intended as an aid. It is not a substitute for responsible and proper
adult supervision and should not be used as such.
4. This product is not intended for use as a medical monitor.
5. Do not use this product near water. For example, do not use it next to a bath tub,
wash bowl, kitchen sink, laundry tub or swimming pool, or in a wet basement
or shower.
6. CAUTION: There may be a risk of explosion if a wrong type of battery is used for the
parent unit. Use only the supplied rechargeable battery pack or replacement battery
pack. Do not dispose of batteries in a fire. They may explode. Dispose of used
battery according to the information in The RBRC® seal (see page 24).
7. Use only the adapters included with this product. Incorrect adapter polarity or
voltage can seriously damage the product.
Baby unit power adapter: Input 100-120V AC 60 Hz; output: 6V DC 400 mA
Parent unit power adapter: Input 100-120V AC 60 Hz; output: 6V DC 400 mA
8. The power adapters are intended to be correctly oriented in a vertical or floor mount
position. The prongs are not designed to hold the plug in place if it is plugged into a
ceiling, under-the-table or cabinet outlet.
9. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol
cleaners. Use a damp cloth for cleaning.
10. Unplug the power cords before replacing the battery pack.
11. Do not cut off the adapters to replace them with other plugs, as this causes a
hazardous situation.
12. Do not allow anything to rest on the power cords. Do not install this product where
the cords may be walked on or crimped.
13. This product should be operated only from the type of power source indicated on the
marking label. If you are not sure of the type of power supply in your home, consult
your dealer or local power company.
14. Do not overload wall outlets or use an extension cord.
15. Do not place this product on an unstable table, shelf, stand or other
unstable surfaces.
16. Slots and openings in the back or bottom of this product are provided for ventilation.
To protect them from overheating, these openings must not be blocked by placing
the product on a soft surface such as a bed, sofa or rug. This product should never
be placed near or over a radiator or heat register. This product should not be placed
in any area where proper ventilation is not provided.
17. Never push objects of any kind into this product through the slots because they may
touch dangerous voltage points or create a short circuit. Never spill liquid of any kind
on the product.
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iii
Important safety instructions (continued)
18. To reduce the risk of electric shock, do not disassemble this product, but take it to
an authorized service facility. Opening or removing parts of the product other than
specified access doors may expose you to dangerous voltages or other
risks. Incorrect reassembling can cause electric shock when the product is
subsequently used.
19. You should test the sound reception every time you turn on the units or move one of
the components.
20. Periodically examine all components for damage.
21. Be aware of possible loss of privacy while using public airwaves. Conversations may
be picked up by other nursery monitors, cordless phones, scanners, etc.
22. Children should be supervised to ensure that they do not play with the product.
23. The product is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge,
unless they have been given supervision or instruction concerning use of the
appliance by a person responsible for their safety.
SAVE THESE INSTRUCTIONS
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iv
Cautions
1. Use and store the product at a temperature between 32oF and 104oF.
2. Do not expose the product to extreme cold, heat or direct sunlight. Do not put the
product close to a heating source.
3. The battery pack should not be exposed to excessive heat such as bright sunshine
or fire.
4. Make sure the baby unit and the adapter cord are always out of reach of the baby,
at least 3 feet away from the baby or crib, to avoid a possible strangulation hazard.
5. Never place the baby unit inside the baby’s crib or playpen.
6. Never cover the baby unit or parent unit(s) with anything such as a towel or
a blanket.
7. Other electronic products such as HAM radios and DECT cordless phones may
cause interference with your audio monitor. Try installing your audio monitor as far
away as possible from these types of electronic devices.
Electromagnetic fields (EMF)
This VTech product complies with all standards regarding electromagnetic fields (EMF).
If handled properly and according to the instructions in this user’s manual, the product is
safe to be used based on scientific evidence available today.
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v
Table of contents
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vi
Getting started
Parts checklist
Check to make sure the package contains the following items.
Save your sales receipt and original packaging in the event warranty service
is necessary.
Baby unit
(DM221 BU/DM221-2 BU)
Parent unit
(DM221 PU/DM221-2 PU)
(1 for DM221 and 2 for DM221-2)
Parent unit battery
Battery pack for
Power adapters *
(2 for DM221 and
3 for DM221-2)
compartment cover *
parent unit *
(1 for DM221 and
2 for DM221-2)
(1 for DM221 and
2 for DM221-2)
Important
information
User’smanual
User’s manual *
Important information *
* indicates replacements are available. For more information, visit our website at
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1
Getting started
Baby unit installation
You can power up the baby unit by connecting it to AC power.
Install the baby unit as shown below.
Make sure that the power outlet is not controlled by a wall switch. Bundle the
power adapter cord neatly with a twist tie.
The baby unit turns on when it is powered up.
Power outlet not
controlled by a
wall switch
Power adapter
The POWER
light remains
on when the
baby unit is
turned on.
Baby unit
• Use only the power adapters supplied with this product. To order a
1 (800) 267-7377.
• The adapters are intended to be correctly oriented in a vertical or floor mount
position. The prongs are not designed to hold the plug in place if it is plugged
into a ceiling, under-the-table or cabinet outlet.
• Make sure the unit and the power adapter cord are out of reach of children.
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2
Getting started
Parent unit battery installation
You can power up the parent unit by connecting it to AC power or to the
rechargeable battery pack provided. Even if the parent unit is connected to
AC power, we recommend you also install the battery pack. This guarantees
continued operation in case of a power outage.
Install the battery as shown below.
1. Insert the battery into the battery compartment with the label
THIS SIDE UP facing up and the wires hanging out.
2. Plug the battery connector securely into the socket inside the battery
compartment. The parent unit turns on when it is powered up. Place the
wires neatly inside the battery compartment.
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3
Getting started
Parent unit battery installation (continued)
3. Align the cover flat against the battery compartment, then slide it towards
the center of the parent unit until it clicks into place.
• If the parent unit will not be used for a long time, disconnect and remove the
battery pack to prevent possible leakage.
• Use only the battery pack supplied with this product. To purchase a
1 (800) 267-7377.
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4
Getting started
Parent unit installation
Install the parent unit as shown below.
Make sure that the power outlet is not controlled by a wall switch. Bundle the
power adapter cord neatly with a twist tie.
When the battery pack is installed, the
light turns on while charging.
Power outlet not
controlled by a
wall switch
The
light remains
on when the battery
is charging.
Power adapter
Parent unit
• Use only the power adapters supplied with this product. To order a
1 (800) 267-7377.
• The power adapters are intended to be correctly oriented in a vertical or floor
mount position. The prongs are not designed to hold the plug in place if it is
plugged into a ceiling, under-the-table or cabinet outlet.
• Make sure the units and the power adapter cords are out of reach of children.
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5
Getting started
Parent unit battery charging
The parent unit turns on after you have installed the parent unit battery or
connected the parent unit to AC power (see pages 3 to 5). The battery icon
indicates the battery status (see the table below). The parent unit battery is
fully charged after 11 hours of continuous charging. See the table on page 19
for battery operating time.
When the parent unit is operating in battery mode and the battery is low, you
need to charge the parent unit without interruption for at least 30 minutes to
give the parent unit enough charge to use for a short time. When operating in
low battery condition, LOW BATTERY and
flash on the parent unit. The
light flashes and the parent unit plays short beeps to alert you.
The following table summarizes the battery charge indicators and actions
to take.
Battery indicators
Battery status
Action
The battery icon is off.
No battery is installed. The Install the parent unit battery.
parent unit can be used
only when it is connected
to AC power.
Charge without interruption
(at least 30 minutes).
LOW BATTERY and
flash on the screen. charge and may be used
The light flashes. for only a short time.
The battery has very little
Charge without interruption
(about 30 minutes).
The battery icon
becomes solid
The battery is fully charged. To keep the battery charged,
connect it to AC power when
.
not in use.
When you charge the battery pack initially or it is not used for a long period of time,
charge it for 11 hours continuously. It takes longer to charge the battery when the
parent unit is turned on. To shorten the charging time, turn the parent unit off.
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6
Getting started
Baby unit overview
Nightlight
(On/off)
On when
turns on (page 16).
(nightlight)
Press and hold to turn on
or off (page 16).
POWER light
On when the baby unit
turns on (page 16).
(Nightlight)
Press to turn the nightlight
on or off (page 16).
PAGE
Press to find all parent
units (page 16).
/VOLUME/
Press to increase or decrease
the speaker volume
(page 16).
Microphone
Speaker
To listen to
broadcasts from
the parent unit
(page 17).
Power jack
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7
Getting started
Parent unit overview
light
Sound level indicators
On when the battery is
charging or is fully charged.
Lights up when there are
sounds detected from the
baby unit. The number
of indicators that light up
depends on the loudness
of the sound.
Flashes when the battery is
low and needs charging.
Off when no battery is
installed.
Display screen
MENU/BACK
Press to enter the menu
(page 12).
MIC (Microphone)
While in a menu, press to
return to the previous menu.
(On/off)
Press and hold to turn on
or off (page 17).
SELECT
While in a menu, press to
return to idle mode.
While in a menu, press to
choose an item or save a
setting (page 12).
/VOLUME/
Speaker
Press to decrease or
increase the speaker
volume (page 17).
To listen to sounds
transmitted from the baby unit
(page 17).
While in a menu, press to
scroll down or up.
TALK
Belt clip
Press and hold to
talk to the baby unit
(page 17).
Battery
compartment cover
Power jack
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8
Getting started
Parent unit display screen icons
Connection status
-
-
-
-
displays when strong signal strength is detected between the baby unit
and the parent unit.
displays when moderate signal strength is detected between the baby unit
and the parent unit.
displays when weak signal strength is detected between the baby unit and
the parent unit.
flashes when the link is lost between the baby unit and the parent unit.
Nightlight auto-on
- Displays when the nightlight auto-on feature is turned on.
Sound alert
- Displays when the sound alert of the parent unit is turned on.
- Flashes when there are sounds transmitted from the baby unit that turn on
four sound level indicators on the parent while the speaker volume on the
parent unit is set to VOLUME OFF.
Vibration alert
- Displays when the vibration alert of the parent unit is turned on.
- Flashes when there are sounds transmitted from the baby unit that turn on
four sound level indicators on the parent unit.
Speaker status
- Displays when the speaker volume of the parent unit is set to VOLUME OFF.
Battery status
-
-
-
-
animates when the battery is charging.
displays solid when the battery is fully charged.
flashes when the battery fails to charge.
flashes when the battery is low and needs charging.
- No battery icon displays when there is no battery installed.
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9
Getting started
Positioning and operating range
Positioning the audio monitor
Place the parent unit within the operating range (see below) of the baby unit.
We recommend you place the parent unit at least 3 feet away from the baby
unit to avoid audio feedback. If you still experience audio feedback, move the
parent unit and the baby unit farther apart.
At least 3 feet
Audio settings
The baby unit may not detect sounds when the sensitivity level is set below a
certain level. You may need to increase the sensitivity level (see page 12).
You may need to turn the speaker volume on the parent unit louder to hear
the sounds transmitted from the baby unit (see page 17).
Operating range
The operating range of the audio monitor is up to 1,000 feet outdoors or
150 feet indoors. The actual operating range may vary depending on the
environmental conditions and other interferences such as walls, doors and
other obstructions.
It is the caregiver’s responsibility to stay close enough to take care of
any eventuality.
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10
Getting started
Test your audio monitor before use
It is important to test the audio monitor when it is installed initially, and at
regular times thereafter. Test your parent units and baby unit if they have not
been used for a long time or you suspect they are defective.
To test your audio monitor:
1. Place the parent unit and the baby unit in the same room to test the product.
Make sure the baby unit is at least 3 feet away from the parent unit.
2. Install the baby unit and the parent unit as described on pages 2 to 5. Both
units should turn on when they are powered up.
3. When the parent unit is linked to the baby unit, the screen displays
LINKED. Your audio monitor is now ready for use.
If no connection can be established, the parent unit displays NOT LINKED and
flashes.
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11
Parent unit settings
Using the menu
To enter the parent unit menu:
1. Press MENU/BACK when the parent unit is not in use.
2. Press or until the screen displays the desired feature. Press SELECT
to enter that feature menu.
3. Press or until the screen displays the desired option. Press SELECT
to confirm your selection.
• To return to the previous menu, press MENU/BACK.
• To exit the menu without making any changes, press
.
Sensitivity
You can use the parent unit to change the sound sensitivity level of the baby unit
from LEVEL 1 to LEVEL 5. The higher the sound sensitivity level is set, the more
sensitive the baby unit is in detecting sounds for transmitting to the parent units.
The sensitivity level is preset to LEVEL 5.
If you want the baby unit to be very sensitive in detecting sounds, you may set
the sensitivity level to the highest level (LEVEL 5), so that the baby unit will
always detect any sounds including background noises for transmitting to the
parent units. If you want the baby unit to be less sensitive in detecting sounds,
you may set the sensitivity level to a lower level (LEVEL 1 to LEVEL 4), so that
the baby unit will transmit sounds to the parent units only when your baby is very
noisy or crying loudly.
To change the sensitivity level of the baby unit:
1. Press MENU/BACK when the parent unit is not in use.
2. Press SELECT to choose SENSITIVITY.
3. Press or to scroll through the choices.
4. Press SELECT to confirm your selection. The screen displays SAVED and
you hear a confirmation tone.
To enter the sensitivity menu of the parent unit, the baby unit must be
turned on.
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12
Parent unit settings
Sound alert
You may turn on the sound alert while the speaker volume is turned off so that
the parent unit beeps as soon as the baby unit detects sounds which light up
four sound level indicators on the parent unit.
When the sound alert of the parent unit is turned on,
alert is preset to OFF.
displays. The sound
To set the sound alert of the parent unit:
1. Press MENU/BACK when the parent unit is not in use.
2. Press or to choose SOUND ALERT, then press SELECT.
3. Press or to choose ON or OFF.
4. Press SELECT to confirm your selection. The screen displays SAVED and
you hear a confirmation tone.
The sound alert setting on each parent unit is independent.
Vibration alert
You may turn on the vibration alert so that the parent unit vibrates as soon as
the baby unit detects sounds which light up four sound level indicators on the
parent unit.
When the vibration alert of the parent unit is turned on, displays. The vibration
alert is preset to OFF.
To set the vibration alert of the parent unit:
1. Press MENU/BACK when the parent unit is not in use.
2. Press or to choose VIBE ALERT, then press SELECT.
3. Press or to choose ON or OFF.
4. Press SELECT to confirm your selection. The screen displays SAVED and
you hear a confirmation tone.
• Each time you set the vibration alert to ON, the parent unit vibrates briefly
after you press SELECT.
• The vibration alert setting on each parent unit is independent.
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13
Parent unit settings
Nightlight auto-on
You can turn on or off the nightlight on the baby unit manually (see page 16).
You can also use the parent unit to set the nightlight on the baby unit to
automatically turn on whenever sounds are detected from the baby unit.
When the nightlight auto-on setting is set to YES, displays. The default
setting is preset to NO.
To change the nightlight auto-on setting:
1. Press MENU/BACK when the parent unit is not in use.
2. Press or to choose NIGHTLIGHT, then press SELECT.
3. Press SELECT to choose AUTO ON.
4. Press or to choose YES or NO.
5. Press SELECT to confirm your setting. The screen displays SAVED and
you hear a confirmation tone.
• To enter the nightlight menu of the parent unit, the baby unit must be
turned on.
• If the nightlight on the baby unit is already on, the nightlight will go off
immediately when you change the nightlight auto-on setting from YES
to NO.
• If the nightlight on the baby unit is already on and the nightlight auto-on
setting is YES, the nightlight on the baby unit will go off immediately after
you press
5 minutes.
and the nightlight auto-on feature will become inactive for
Language
You can select a language (English, French or Spanish) to be used in all
screen displays. The language is preset to English.
To change the language:
1. Press MENU/BACK when the parent unit is not in use.
2. Press or to choose LANGUAGE (LANGUE if French is set, or
IDIOMA if Spanish is set), then press SELECT.
3. Press or to choose ENGLISH, FRANCAIS or ESPANOL.
4. Press SELECT to confirm your selection. The screen displays SAVED and
you hear a confirmation tone.
The language setting on each parent unit is independent.
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14
Parent unit settings
Set default
Use this feature to restore to the default settings. Restoring the default
settings on one parent unit will only reset the shared settings (sensitivity and
nightlight auto-on) of the other parent unit.
To restore to the default settings:
1. Press MENU/BACK when the parent unit is not in use.
2. Press or to choose SET DEFAULT, then press SELECT.
3. Press or to choose YES or NO.
4. When you choose YES, press SELECT to confirm your selection. You hear
a confirmation tone and then the screen displays LINKED.
-OR-
When you choose NO, press SELECT to confirm your selection. The
screen displays the previous menu.
When you reset the default settings, any units that are turned off or out of
range will not be reset.
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15
Baby unit operation
Power on or off the baby unit
•
Press and hold
for 2 seconds to turn on the baby unit.
The POWER light turns on.
•
Press and hold
for 2 seconds again to turn off the
baby unit. The POWER light turns off.
Speaker volume
You can change the speaker volume (listening volume)
from Level 1 to Level 5. The speaker volume is preset to
Level 3.
To adjust the speaker volume:
•
Press /VOLUME or VOLUME/ on the baby unit at
any time.
Nightlight on the baby unit
When you have turned on the nightlight on the baby unit, it
will turn off automatically when no sound is detected within
15 minutes.
To turn on the nightlight:
•
When the parent unit is not talking to the baby unit, press
on the baby unit. The Nightlight turns on.
To turn off the nightlight:
•
When the parent unit is not talking to the baby unit, press
again on the baby unit. The Nightlight turns off.
Find/page the parent unit
Use this feature to find misplaced parent units.
1. Press PAGE on the baby unit. All idle parent units ring
and display PAGING.
2. To end paging, press any key on the parent unit, or press
PAGE on the baby unit.
• Paging rings all parent units even if the speaker volume
of parent unit is set to VOLUME OFF.
• The baby unit cannot page any parent unit that is turned off, out of range or
talking to the baby unit.
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16
Parent unit operation
Power on or off the parent unit
•
Press and hold
for 2 seconds to turn on the parent
unit. The display screen turns on.
•
Press and hold
for 2 seconds again to turn off the
parent unit. The display screen turns off.
Speaker volume
You can change the speaker volume (listening volume)
from VOLUME 1 to VOLUME 5, or turn it off. The speaker
volume is preset to VOLUME 3.
When the speaker volume is off, appears on the screen.
To adjust the speaker volume:
•
Press /VOLUME or VOLUME/ when the parent unit is not in use.
Talk to the baby unit
You can broadcast messages from a parent unit to the baby
unit and the other parent unit. If you have two parent units,
you can use both of them at the same time to talk to the
baby unit.
To talk to the baby unit:
•
Press and hold TALK on the side of the parent unit. The
screen displays TALK when the voice connection to the
baby unit is made. Speak towards the MIC on the parent
unit. Your voice is broadcast to the baby unit and the
other parent unit.
When a parent unit is talking to the baby unit, it is also
broadcast to the other parent unit. However, any sounds from
the baby unit cannot be transmitted to the parent units at the
same time.
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17
Appendix
Parent unit display screen messages
When the battery charging performance is abnormal, the
is off and the icon flashes on the screen.
light
CHECK BATT
When the link between the parent unit and the baby unit
is established.
LINKED
The parent unit uses only the rechargeable battery pack and it
needs to be recharged.
LOW BATTERY
NOT LINKED
When the link between the parent unit and the baby unit is lost
continuously for over 10 seconds.
All idle parent units are being paged by the baby unit.
Your selection has been saved.
PAGING
SAVED
The parent unit is out of range of the baby unit, or the baby unit
is out of power.
SEARCHING
The parent unit is talking to the baby unit.
TALK
The other parent unit is talking to the baby unit.
TALKBACK
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18
Appendix
Parent unit battery
It takes up to 11 hours for the battery pack to be fully charged. When it is fully
charged, you can expect the following performance:
Operation
Operating time
While in standby* mode
Up to 8 days
* The parent unit is not charging or in TALK mode. There is no sound detected from
the baby unit. The standby time varies depending on the sensitivity level you set, your
actual use and the age of the battery.
The battery needs charging when:
• A new battery pack is installed in the parent unit.
• The parent unit beeps four times every minute.
• The battery pack is properly installed and no battery icon displays on the screen.
• LOW BATTERY and
flashes on the parent unit screen.
• The
light flashes on the parent unit.
CAUTION:
To reduce the risk of fire or injury, read and follow these instructions:
• Use only the battery pack provided or equivalent. To order a replacement, visit our
• Do not dispose of the battery pack in a fire. Check with local waste management
codes for special disposal instructions.
• Do not open or mutilate the battery pack. Released electrolyte is corrosive and may
cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed.
• Exercise care in handling the battery pack in order not to create a short circuit with
conductive materials.
• Charge the battery pack provided with or identified for use with this product only in
accordance with the instructions and limitations specified in this manual.
• Observe proper polarity orientation between the battery and metallic contacts.
• To prevent fire or shock hazard, do not expose this product to water or any type
of moisture.
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19
Appendix
Troubleshooting
If you have difficulty with this product, please try the suggestions below. For
1 (800) 267-7377.
My audio monitor does not work at all.
• Make sure the baby unit and the parent units are installed correctly (pages 2 to 5).
• Make sure the parent unit battery pack is installed (pages 3 and 4) and charged
correctly (page 6). For optimum daily performance, charge the parent unit when it is
not is use.
• Make sure the power adapters are securely plugged into the outlet not controlled by a
wall switch.
• Make sure the power adapter cords are plugged firmly into the baby unit and
parent unit.
• Make sure the baby unit and the parent unit are turned on.
• The parent unit may be too far away from the baby unit. Move the parent unit closer
to the baby unit (but not less than 3 feet).
• Unplug the electrical power to the baby unit and parent unit. Wait for approximately
15 seconds, then plug it back in. Turn on the baby unit and the parent unit. Allow up
to one minute for the baby unit and the parent unit to synchronize.
• Charge the battery in the parent unit for up to 11 hours.
• If the battery is completely depleted, it may take up to 30 minutes to charge the
parent unit before it can be used for a very short time (page 6).
• Completely remove and install the battery again. If that still does not work, it may be
necessary to purchase a new battery.
• Large obstructions may impact the reception. Try to relocate the baby unit, away from
large obstructions such as walls and doors.
• Other electronic products such as HAM radios and DECT cordless phones can cause
interference with your audio monitor. Try installing your audio monitor as far away as
possible from these types of electronic devices.
The audio monitor produces high-pitched noise.
• The parent unit may be too close to the baby unit or another parent unit. Make sure
the parent units and the baby unit are at least 3 feet away from one another.
• You may be too close to the baby unit or another parent unit when you
press and hold TALK. Make sure the parent units and the baby unit are at least 3 feet
away from one another.
• You may have set the sensitivity level too high. You may need to adjust the sensitivity
level to a lower level to avoid audio feedback (page 12).
My parent unit plays any sounds from the baby unit and I think it is too
noisy.
• You may have set the sensitivity level to the highest level (LEVEL 5). If you do so,
the baby unit will transmit any sounds detected to the parent units. You may need to
adjust the sensitivity level to a lower level (page 12).
• You may need to adjust the speaker volume on the parent unit (page 17).
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20
Appendix
Troubleshooting (continued)
My parent unit does not play any sound when there is noise from the
baby unit.
• Make sure the parent unit is powered up by connecting it to AC power (page 5) or to
the rechargeable battery pack provided (page 3).
• Make sure the power adapter and the parent unit are plugged in correctly and
securely (page 5).
• Make sure the parent unit is turned on (page 17) and the speaker volume is not set to
VOLUME OFF (page 17).
• The parent unit may be too far away from the baby unit. Move the parent unit closer
to the baby unit (but not less than 3 feet).
• If the parent unit is powered by the provided battery pack, make sure there is
sufficient charge. Charge the battery in the parent unit for up to 11 hours.
• You may have set the sensitivity level to a very low level. If you do so, the baby unit
will not detect sounds that is too soft or light. You may need to adjust the sensitivity
level to a higher level (page 12).
• Other electronic products such as HAM radios and DECT cordless phones can cause
interference with your audio monitor. Try installing your audio monitor as far away as
possible from these types of electronic devices.
• Large obstructions may impact the reception. Try to relocate the baby unit, away from
large obstructions such as walls and doors.
• Completely remove and install the battery again. Turn on the baby unit and the parent
unit. Allow up to one minute for the parent unit and the baby unit to synchronize.
The
light and LOW BATTERY flash on the parent unit.
• Charge the battery in the parent unit for up to 11 hours.
• Completely remove and install the battery again and use it until fully depleted, then
recharge the battery in the parent unit for up to 11 hours.
• If the above measures do not correct the problem, replace the battery.
The battery does not charge in the parent unit or the parent unit battery
does not accept charge.
• Make sure the battery is installed in the parent unit battery compartment correctly. The
light on the parent unit should be on.
• Completely remove and install the battery again, then charge for up to 11 hours.
• If light on the parent unit is not on, refer to The
below.
light on the parent unit is off
• If the battery is completely depleted, it may take up to 30 minutes to charge the parent unit
before it can be used for a very short time (page 6).
• Purchase a new battery. Refer to Parent unit battery installation (page 3) and
Parent unit battery charging (page 6).
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21
Appendix
Troubleshooting (continued)
The
light on the parent unit is off.
• Make sure the parent unit battery is installed (page 3) and charged (page 6) correctly.
• Make sure the power adapter and the parent unit are plugged in correctly
and securely.
• Unplug the parent unit power adapter. Wait for 15 seconds before plugging it back in.
Allow up to one minute for the baby unit and parent unit to reset.
The parent unit beeps and is not performing normally.
• Make sure the baby unit is turned on.
• Move the parent unit closer to the baby unit (but not less than 3 feet). The parent unit
may be out of range.
• If the parent unit is powered by the provided battery pack, it may not have enough
charge for the parent unit to perform normally. Charge the battery in the parent unit
for up to 11 hours.
• Reset the parent units and the baby unit by turning them off and unplugging the
electrical power to the parent units and the baby unit. Wait for 15 seconds and plug
them back in again. Turn on the parent units and the baby unit. Allow up to one
minute for the parent unit and the baby unit to synchronize.
• Other electronic products such as HAM radios and DECT cordless phones can cause
interference with your audio monitor. Try installing your audio monitor as far away as
possible from these types of electronic devices.
The link between the baby unit and the parent unit is lost every now and
then, and I’m experiencing sound interruptions.
• Move the parent unit closer to the baby unit (but not less than 3 feet). The parent unit
may be out of range.
• Reset the baby unit by unplugging the electrical power to the baby unit. Wait for 15
seconds and plug it back in again. Turn on the baby unit and the parent unit. Allow up
to one minute for the parent unit and the baby unit to synchronize.
Common cure for electronic equipment.
• If the audio monitor is not responding normally, try the following (in the order listed):
1. Disconnect the power to the baby unit and the parent units.
2. Remove the battery packs in the parent units and then install again.
3. Wait a few minutes before connecting power back to the baby unit and the
parent units.
4. The baby unit and the parent units should turn on when they are powered up.
5. Wait for the parent units to synchronize with the baby unit. Allow up to one minute
for this to take place.
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22
Appendix
Operating range
This product operates with the maximum power allowed by the Federal Communications
Commission (FCC). Even so, the baby unit and the parent unit can communicate over
only a certain distance - which can vary with the locations of the baby unit, the parent
unit, the weather, and the layout of your home.
When the parent unit is out of range, the parent unit beeps and displays SEARCHING.
To improve reception, move closer to the baby unit (but not less than 3 feet).
Maintenance
Taking care of your audio monitor
Your audio monitor contains sophisticated electronic parts, so it must be treated
with care.
Avoid rough treatment
Place the baby unit and parent unit down gently. Save the original packing materials to
protect your audio monitor if you ever need to ship it.
Avoid water
Your audio monitor can be damaged if it gets wet. Do not use the parent unit and/or
baby unit outdoors in the rain, or handle it with wet hands. Do not install the audio
monitor near a sink, bathtub or shower.
Electrical storms
Electrical storms can sometimes cause power surges harmful to electronic equipment.
For your own safety, take caution when using electrical appliances during storms.
Cleaning your audio monitor
Your audio monitor has a durable plastic casing that should retain its luster for many
years. Clean it only with a soft cloth slightly dampened with water or mild soap. Do not
use excess water or cleaning solvents of any kind.
Remember that electrical appliances can cause serious injury if used when you are wet or
standing in water. If the baby unit and/or parent units should fall into water, DO NOT RETRIEVE
IT UNTIL YOU UNPLUG THE POWER CORDS FROM THE WALL. Then pull the units out by
the unplugged cords.
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23
Appendix
Precautions for users of implanted cardiac pacemakers
Cardiac pacemakers (applies only to digital cordless devices):
Wireless Technology Research, LLC (WTR), an independent research entity, led a
multidisciplinary evaluation of the interference between portable wireless devices and
implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration,
WTR recommends to physicians that:
Pacemaker patients
• Should keep wireless devices at least six inches from the pacemaker.
• Should NOT place wireless devices directly over the pacemaker, such as in a breast
pocket, when it is turned ON.
WTR’s evaluation did not identify any risk to bystanders with pacemakers from other
persons using wireless devices.
The RBRC® seal
The RBRC® seal on the nickel-metal hydride battery indicates that VTech
Communications, Inc. is voluntarily participating in an industry program to collect and
recycle these batteries at the end of their useful lives, when taken out of service within
the United States and Canada.
The RBRC® program provides a convenient alternative to placing used nickel-metal
hydride batteries into the trash or municipal waste, which may be illegal in your area.
VTech’s participation in RBRC® makes it easy for you to drop off the spent battery
at local retailers participating in the RBRC® program or at authorized VTech product
service centers. Please call 1 (800) 8 BATTERYTM for information on Ni-MH battery
recycling and disposal bans/restrictions in your area. VTech’s involvement in this
program is part of its commitment to protecting our environment and conserving
natural resources.
RBRC® is a registered trademark of Rechargeable Battery Recycling Corporation.
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24
Appendix
Limited warranty
What does this limited warranty cover?
The manufacturer of this VTech Product warrants to the holder of a valid proof of
purchase (“Consumer” or “you”) that the Product and all accessories provided in
the sales package (“Product”) are free from defects in material and workmanship,
pursuant to the following terms and conditions, when installed and used normally and in
accordance with the Product operating instructions. This limited warranty extends only
to the Consumer for Products purchased and used in the United States of America
and Canada.
What will VTech do if the Product is not free from defects in materials and
workmanship during the limited warranty period (“Materially Defective Product”)?
During the limited warranty period, VTech’s authorized service representative will repair
or replace at VTech’s option, without charge, a Materially Defective Product. If we repair
the Product, we may use new or refurbished replacement parts. If we choose to replace
the Product, we may replace it with a new or refurbished Product of the same or similar
design. We will retain defective parts, modules, or equipment. Repair or replacement of
the Product, at VTech’s option, is your exclusive remedy. VTech will return the repaired
or replacement Products to you in working condition. You should expect the repair or
replacement to take approximately 30 days.
How long is the limited warranty period?
The limited warranty period for the Product extends for ONE (1) YEAR from the date of
purchase. If VTech repairs or replaces a Materially Defective Product under the terms
of this limited warranty, this limited warranty also applies to the repaired or replacement
Product for a period of either (a) 90 days from the date the repaired or replacement
Product is shipped to you or (b) the time remaining on the original one-year warranty;
whichever is longer.
What is not covered by this limited warranty?
This limited warranty does not cover:
1. Product that has been subjected to misuse, accident, shipping or other physical
damage, improper installation, abnormal operation or handling, neglect, inundation,
fire, water or other liquid intrusion; or
2. Product that has been damaged due to repair, alteration or modification by anyone
other than an authorized service representative of VTech; or
3. Product to the extent that the problem experienced is caused by signal conditions,
network reliability, or cable or antenna systems; or
4. Product to the extent that the problem is caused by use with non-VTech
accessories; or
5. Product whose warranty/quality stickers, product serial number plates or electronic
serial numbers have been removed, altered or rendered illegible; or
6. Product purchased, used, serviced, or shipped for repair from outside the United
States of America or Canada, or used for commercial or institutional purposes
(including but not limited to Products used for rental purposes); or
7. Product returned without a valid proof of purchase (see item 2 on the next page); or
8. Charges for installation or set up, adjustment of customer controls, and installation or
repair of systems outside the unit.
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25
Appendix
Limited warranty (continued)
How do you get warranty service?
To obtain warranty service in the United States of America, visit
please review the user’s manual - a check of the Product’s controls and features may
save you a service call.
Except as provided by applicable law, you assume the risk of loss or damage during
transit and transportation and are responsible for delivery or handling charges incurred
in the transport of the Product(s) to the service location. VTech will return repaired
or replaced Product under this limited warranty. Transportation, delivery or handling
charges are prepaid. VTech assumes no risk for damage or loss of the Product in
transit. If the Product failure is not covered by this limited warranty, or proof of purchase
does not meet the terms of this limited warranty, VTech will notify you and will request
that you authorize the cost of repair prior to any further repair activity. You must pay
for the cost of repair and return shipping costs for the repair of Products that are not
covered by this limited warranty.
What must you return with the Product to get warranty service?
1. Return the entire original package and contents including the Product to the VTech
service location along with a description of the malfunction or difficulty; and
2. Include a “valid proof of purchase” (sales receipt) identifying the Product purchased
(Product model) and the date of purchase or receipt; and
3. Provide your name, complete and correct mailing address, and telephone number.
Other limitations
This warranty is the complete and exclusive agreement between you and VTech. It
supersedes all other written or oral communications related to this Product. VTech
provides no other warranties for this Product. The warranty exclusively describes all of
VTech’s responsibilities regarding the Product. There are no other express warranties.
No one is authorized to make modifications to this limited warranty and you should not
rely on any such modification.
State/Provincial Law Rights: This warranty gives you specific legal rights, and you may
also have other rights, which vary from state to state or province to province.
Limitations: Implied warranties, including those of fitness for a particular purpose and
merchantability (an unwritten warranty that the Product is fit for ordinary use) are limited
to one year from the date of purchase. Some states/provinces do not allow limitations
on how long an implied warranty lasts, so the above limitation may not apply to you.
In no event shall VTech be liable for any indirect, special, incidental, consequential, or
similar damages (including, but not limited to lost profits or revenue, inability to use the
Product or other associated equipment, the cost of substitute equipment, and claims
by third parties) resulting from the use of this Product. Some states/provinces do not
allow the exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you.
Please retain your original sales receipt as proof of purchase.
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26
Appendix
FCC and IC regulations
FCC Part 15
This equipment has been tested and found to comply with the requirements for a
Class B digital device under Part 15 of the Federal Communications Commission
(FCC) rules. These requirements are intended to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications to this equipment not expressly approved by the party
responsible for compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2) this
device must accept any interference received, including interference that may cause
undesired operation.
To ensure safety of users, the FCC has established criteria for the amount of radio
frequency energy that can be safely absorbed by a user or bystander according to the
intended usage of the product. This product has been tested and found to comply with
the FCC criteria. The baby unit shall be installed and used such that parts of the baby’s
body are maintained at a distance of approximately 8 in (20 cm) or more.
This Class B digital apparatus complies with Canadian ICES-003.
For body worn operation, the parent unit has been tested and meets the FCC RF
exposure guidelines. Use of accessories may not ensure compliance with FCC RF
exposure guidelines.
Industry Canada
Operation is subject to the following two conditions: (1) this device may not cause
harmful interference, and (2) this device must accept any interference, including
interference that may cause undesired operation.
The term ‘’IC:‘’ before the certification/registration number only signifies that the Industry
Canada technical specifications were met.
This product meets the applicable Industry Canada technical specifications.
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27
Appendix
FCC and IC regulations (continued)
RF radiation exposure statement
The baby unit complies with FCC RF radiation exposure limits set forth for an
uncontrolled environment. The baby unit should be installed and operated with a
minimum distance of 8 in (20 cm) between the baby unit and the baby’s body. For
hand held operation, the parent unit has been tested and meets the FCC RF exposure
guidelines. Use of other accessories may not ensure compliance with FCC RF
exposure guidelines. For body worn operation, the parent unit has been tested and
meets the FCC RF radiation exposure guideline when used with the belt clip. Use of
other accessories may not ensure compliance with FCC RF exposure guidelines. This
transmitter must not be co-located or operating in conjunction with any other antenna or
transmitter. This equipment complies also with Industry Canada RSS-102 with respect
to Canada’s Health Code 6 for Exposure of Humans to RF Fields.
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28
Appendix
Technical specifications
Frequency control
Transmit frequency
Crystal controlled PLL synthesizer
Baby unit: 1921.536-1928.448 MHz
Parent unit: 1921.536-1928.448 MHz
Channels
5
Nominal effective range
Maximum power allowed by FCC and IC. Actual operating
range may vary according to environmental conditions at
the time of use.
Power requirements
Parent unit: 2.4V Ni-MH battery
Baby unit adapter: Input: 100-120V AC 60Hz
Output: 6V DC @ 400mA
Parent unit adapter: Input: 100-120V AC 60Hz
Output: 6V DC @ 400mA
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29
Index
A
O
B
P
Parent unit battery charging 6
Parent unit battery installation 3–4
Parent unit display screen icons 9
Parent unit display screen messages 18
Parent unit installation 5
C
Parent unit settings 12–15
D
Position for the audio baby monitor 10
Power off the baby unit 16
Power off the parent unit 17
Power on the baby unit 16
Power on the parent unit 17
Display screen messages 18
F
FCC and IC regulations 27–28
R
Restore default settings 15
I
S
Important safety instructions iii–iv
Safety instructions iii–iv
L
M
N
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30
Index
T
Technical specifications 29
Test your baby monitor 11
Turn off the baby unit 16
Turn off the nightlight 16
Turn off the parent unit 17
Turn on the nightlight 16
Turn on the parent unit 17
U
V
W
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31
VTECH TELECOMMUNICATIONS LTD.
A member of THE VTECH GROUP OF COMPANIES.
VTech is the registered trademark of VTech Holdings Limited.
Copyright © 2011 for VTECH TELECOMMUNICATIONS LTD.
All rights reserved. Version 2 10/11.
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