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CONTROLS AND FUNCTIONS
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Introduction
CONTENTS
Controls and Functions ........................Inside front cover
Introduction to Your New Phone ......................................2
Welcome ..............................................................................................2
Features ................................................................................................2
Included in Your Package......................................................................3
Installing and Adjusting Your Phone ..............................4
Selecting a Location ..............................................................................4
Desk/Tabletop Installation ....................................................................5
Wall Installation....................................................................................6
Installing the Handset Battery Pack ......................................................8
Charging the Battery Pack ....................................................................9
Cleaning the Battery Contacts ............................................................10
Setting the Pulse/Tone Switch ............................................................10
Adjusting the Volume Controls ..........................................................11
Installing the Beltclip..........................................................................12
Headset Installation ............................................................................13
Automatic Digital Code Security ........................................................13
Using Your New Phone ....................................................1 4
Making and Receiving Calls................................................................14
Answering a Call from the Base ..........................................................15
Answering a Call from the Handset ....................................................16
Making a Call from the Handset ........................................................16
Using the Tone Feature ......................................................................17
Flash and Call Waiting........................................................................17
Using Redial ......................................................................................18
Placing a Call on Hold........................................................................18
Using the Mute Feature ......................................................................19
Using the Page Feature........................................................................19
2-Line Operation ................................................................................20
3-Way Conferencing ..........................................................................21
4-Way Conferencing ..........................................................................22
Using Your EXS 9995 Intercom..........................................................23
Transferring a Call ..............................................................................24
Traveling Out-Of-Range ....................................................................25
Storing a Phone Number in Memory..................................................26
Editing a Phone Number in Memory ................................................28
Erasing a Number from Memory........................................................30
Using Memory Dialing ......................................................................32
Using Caller ID..................................................................34
Using your Answering System ........................................42
Setting Your Greeting..........................................................................43
Selecting the Message Record Time ....................................................45
Selecting a PIN cord ..........................................................................45
Setting Ring Time Switch ..................................................................46
Using Your Answering System ............................................................47
Repeating a Message ..........................................................................48
Skipping a Message ............................................................................48
Deleting a Message ............................................................................49
Voice Memo........................................................................................49
Recording a Conversation ..................................................................50
Remote Access away from Home ........................................................51
Remote Room Monitor ......................................................................52
Troubleshooting................................................................53
Quick Reference Chart ......................................................................53
Installing and
Adjusting
Fold out the front
cover of this owner’s
manual to use the
handy CONTROLS AND
FUNCTIONS page
for reference.
Using Your
New Phone
Using
Caller ID
Using Your
Answering System
Troubleshooting
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WELCOME
Congratulations on your purchase of the Uniden EXS 9995 cordless telephone.
This phone is designed for reliability, long life, and outstanding performance
utilizing the latest 900 MHz Spread Spectrum Technology.
FEATURES
• 900 MHz Spread Spectrum Technology
• 2-Line Operation
• Call Waiting/Caller ID
• 30 Minutes of Recording Time
• Time and Day Stamp
• 3 and 4-Way Conference Calling
• Speakerphone
• Back-up Power Supply with Optional Battery Pack
• 3-Line, 16-Character LCD Handset Display
• Backlit Keypad
• Headset Compatible
• Handset Earpiece and Ringer Volume Control
• 20 Channel AutoScan
• 30 Memory Dialing Locations
• 80 Number Caller ID Memory
• 3 Number Redial Memory
• 2-way Page/Intercom
• Hearing Aid Compatible
• Redial, Flash, and Pause
• Pulse/Tone Dialing
• 7-Day Standby Battery Time
• 4-Hour Talk Time
• 2 Line Integrated Telephone Answering Device (ITAD)
• Remote Message Retrieval and Room Monitor
• Toll Saver
• Selective Greeting (Outgoing Message)
• Conversation Recording
Digital Spread Spectrum Technology utilizes a “wider frequency
band” vs. a “single narrow band” used in standard digital transmissions. The result
is a more secure conversation with the clarity of digital sound, extended range, and
minimal interference from other cordless phones.
Random CodeTM digital security automatically selects one of over 65,000 codes
for the handset and base. This feature prevents unauthorized calls as a result of your
phone being activated by other equipment.
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INCLUDED IN YOUR PACKAGE
To get the most from your
phone, please read this
owner’s manual thoroughly.
Be sure to complete and
mail the product
registration form.
Handset
Base
AC Adapter
Rechargeable
Battery
Short Telephone
Cord
Beltclip
If any of these items are
missing or damaged,
contact the Uniden Parts
Department at (800) 554-
3988. Hours are from 8:30
a.m. to 5:00 p.m. Central
Time, Monday through
Friday. We can also be
reached on the web at
www.uniden.com.
Long Telephone
Cord
Wall Mount
Adapter
• This Owner’s Manual
• Precautions and Important Safety Instructions
• Registration Card
You must have a two-line
subscription from your
phone company to realize
the capability of your two-
line phone.
3
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SELECTING A LOCATION
Before choosing a location for your new phone, read the Installation Considerations
included in the Precautions and Important Safety Instructions brochure. Here are
some important guidelines you should consider:
• The location should be close to both
a phone jack and a continuous power
outlet. (A continuous power outlet is
an AC outlet which does not have a
switch to interrupt its power.)
• Keep the base and handset away from
sources of electrical noise such as
motors and fluorescent lighting.
• Be sure there is sufficient space to rotate the base antenna fully vertical.
• The base can be placed on a desk, tabletop or mounted on a standard wall plate.
• You should charge your handset for 15-20 hours before connecting the phone line.
• If your second phone line has a separate jack, place your phone so you can access
both jacks.
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DESK/TABLETOP INSTALLATION
Before using your phone,
charge the Nickel-Cadmium
battery pack for 15-20 hours.
1. Plug the AC adapter cord into the 10V DC input jack on the back of the base.
2. Wrap the AC adapter cord around the strain relief notch.
3. Plug the AC adapter into a standard 120V AC wall outlet.
4. Charge the battery (refer to Charging the Battery Pack, page 9).
Place the power cord so that
it does not create a trip
hazard or where it could
become chafed and create a
fire or electrical hazard.
5. Plug one end of the long telephone cord into the TEL LINE 1/2 jack on the back
of the base.
6. Plug the other end of the cord into the telephone jack on the wall.
7. Set the base on a desk or tabletop.
Place the handset on the base with the
keypad either facing up or down. Raise
the antenna to a vertical position.
Use only the Uniden AC
adapter supplied with this
phone. DO NOT use an
outlet controlled by a
wall switch.
5
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WALL INSTALLATION
▼ Standard wall plate mounting
This phone can be mounted on any standard telephone wall plate.
1. Snap the wall mount adapter into the
bottom of the base as shown.
2. Plug the AC adapter into the base.
3. Place the AC adapter cord inside the
molded wiring channel.
Wrap the cord around the strain relief
notch.
Place the power cord so that
it does not create a trip
hazard or where it could
become chafed and create a
fire or electrical hazard.
4. Plug the AC adapter into a standard 120V
AC wall outlet.
5. Plug one end of the short telephone cord into the TEL LINE 1/2 jack on the
back of the base. Plug the other end into a standard telephone jack.
DO NOT use an outlet
controlled by a wall switch.
If your second line has a separate jack, plug the other cord into the base
and wall jack.
6. Align the mounting slots on the base with the mounting posts on the wall. Push
in and down until the phone is firmly seated.
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7. On the base unit, pull the handset
retainer out of the slot. Rotate it
clockwise 180 degrees.
Before you plug the other
end of the telephone cord
into the modular jack on the
wall, charge the battery (See
Charging the Battery Pack,
page 9).
8. Flip the retainer from front to back.
Slide it back into the slot so that the
lip of the retainer is up and the ▼ is
down. The retainer holds the handset
in place.
▼ Direct wall mounting
If you don’t have a standard wall plate, you can mount your phone directly to the
wall. Before doing this, consider the following:
• Select a location away from electrical cables, pipes, or other items behind the
mounting location that could cause a hazard when inserting the screws into
the wall.
• Mount your phone near a working phone jack to avoid excessive cord lengths.
• Make sure the wall material is capable of supporting the weight of the base and
the handset.
1. Insert two #10 mounting screws (with 1-3/8 inches
minimum length and the appropriate anchoring
device) into the wall 3-15/16 inches apart. Allow
about 3/16 of an inch between the wall and screw
heads for mounting the phone.
Be careful not to insert the
mounting screws into
possible electrical hazards
such as cables, wiring,
or pipes.
2. Refer to steps 1 through 8 on page 6 and 7 to
mount the telephone.
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INSTALLING THE HANDSET BATTERY PACK
1. Press the battery cover release.
Slide cover off.
Use only Uniden Battery
(model BT-999) supplied
with your phone.
2. Install the nickel-cadmium battery
with the label down.
3. Slide the battery cover forward until
it snaps into place
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CHARGING THE BATTERY PACK
▼ Initial battery charging
Before connecting your phone for the first time, charge the rechargeable battery pack
for 15-20 hours without interruption.
1. Place the handset on the base.
2. Make sure that status LED lights.
If the LED doesn’t light, be sure the AC
adapter is plugged in and the handset
makes good contact with the base
charging contacts.
▼ Charging optional battery packs
The base of your phone is equipped with a compartment for charging an extra
battery pack for use in your handset. You can obtain an extra battery pack
from your authorized Uniden dealer.
1. Pull the cover of battery charger.
Please visit your authorized
Uniden dealer to obtain an
extra battery pack or contact
the Uniden Parts Department
at (800) 554-3988. Hours are
from 8:30 a.m. to 5:00 p.m.
Central Standard Time,
2. Put the battery pack in the compartment
with contacts facing down.
Monday through Friday.
3. Replace the charge cover.
4. Charge the battery for 24 hours. When charging is complete, and spare battery is
needed, lift the latch to remove the battery pack. To install the charged battery
into the handset, see Installing the Handset Battery Pack, page 8.
In the event of a power failure, your spare battery pack temporarily
provides power for the base so you can still use your phone.
status LED blinks red when the base is powered by the spare battery.
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▼ Low battery indicator
When the battery pack is very low and needs to
be charged, the phone is programmed to
eliminate some functions to save power. If the
phone is not in use, <Low Battery>
flashes. If the phone is in use, <Low
<Low Battery>
Battery>flashes and the handset beeps.
CLEANING THE BATTERY CONTACTS
To maintain a good charge, clean all
charging contacts on the handset and base
about once a month. Use a pencil eraser or
other contact cleaner. DO NOT use liquids or
solvents; you may damage your phone.
SETTING THE PULSE/TONE SWITCH
Be sure the PULSE/TONE switch is the
TONE position unless your local phone
system uses pulse dialing.
Most phone systems use tone
dialing. Check with your
local phone company if
you’re not sure whether your
system is tone or pulse.
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ADJUSTING THE VOLUME CONTROLS
▼ Handset ringer volume
Remove the handset from the base. Press the
vol ▼ or ▼ key on the handset to set the
handset ringer volume. There are two ringer
volume settings; high and low.
To disable the handset’s
ringer, set ringer on the
bottom of the handset to off.
To select the high volume setting, press vol ▼
<Ringer High>
key. The following screen displays:
To select the low volume setting, press vol ▼
<Ringer Low>
key. The following screen displays:
▼ Handset ringer switch
This switch turns the handset ringer on
or off.
▼ Handset earpiece volume
There are four volume settings for the handset earpiece; loud, high, medium and
normal. The handset earpiece volume can be adjusted only during a call.
To lower the volume, press vol ▼ key. To raise the volume, press vol ▼ key. The
handset displays <Loud>, <High>, <Medium>or <Normal>indicating
the current volume setting.
▼ Base ringer volume
The ringer control for the base of your EXS
9995 allows you to turn the ringer OFF or to
select LO/HI volume.
▼ Base speaker volume
To control the speaker volume of the base,
adjust the volume key as desired.
1 1
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INSTALLING THE BELTCLIP
▼ To attach the beltclip
Insert the beltclip into the holes on each
side of the handset.
Press down until it clicks.
If you have wall mounted
the base, you must remove
the beltclip to charge the
handset with facing forward.
▼ To remove the beltclip
Pull both side of the tabs from the holes.
1 2
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HEADSET INSTALLATION
Your phone may be used with an optional
headset, the Uniden HS910. To use this
feature, simply plug the headset plug into
the headset jack. Your phone is ready for
hands-free conversation.
Use only the Uniden HS910
headset specifically designed
for Spread Spectrum phones.
You may hear a buzz or
hum on other headsets.
If you are using an optional headset, you must still use the handset
keypad for phone operations.
AUTOMATIC DIGITAL CODE SECURITY
To prevent other parties from making unauthorized calls on your phone line, a
digital code was added to the EXS 9995. Your phone’s handset and base share this
code. If the phone experiences a power failure, you must reset the digital security
code by placing the handset in the base.
▼ To reset the digital security code
Keep the headset wire away
from handset and base
antennas.
1. Remove the handset from the base,
hold down page/int’com and you will
hear the beep.
2. Replace the handset on the base while
holding page/int’com. The paging stops.
3. Wait for 5 seconds.
The status LED flashes to indicate that
the digital security code is reset.
1 3
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MAKING AND RECEIVING CALLS
▼ Basic 2-line operation
Handset On Base
Handset Off Base
Base Only
Fold out the front cover of
this owner’s manual to use
the CONTROLS AND
FUNCTIONS diagram
for reference.
AutoTalk On -
Press line 1, line 2 or
Press line 1 or line 2.
Pick up handset.
any key.
To answer
a call
AutoTalk Off -
Pick up and press
line 1 or line 2.
1. Pick up handset.
1. Press line 1 or line 2.
2. Press line 1 or line 2. 2. Listen for dial tone.
3. Listen for dial tone.
4. Dial number.
or
3. Dial number.
or
To make
a call
1. Dial number.
2. Press line 1 or line 2.
1. Pick up handset.
2. Dial number.
3. Press line 1 or line 2.
Press line 1 or line 2, or return the handset to the
base (AutoStandby).
Press line 1 or line 2.
To hang up
1. Pick up handset.
1. Press line 1 or line 2.
2. Press line 1 or line 2. 2. Listen for dial tone.
3. Listen for dial tone.
4. Press redial.
or
3. Press redial.
or
1. Press redial
To redial
repeatedly until the
number you want to
dial appears.
1. Pick up handset.
2. Press redial
repeatedly until the
number you want to
dial appears.
2. Press line 1 or line 2.
3. Press line 1 or line 2.
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You must have a 2-line subscription from your phone company to
use the 2-line features.
When you have connected power and a telephone line to your EXS 9995, the phone
is in “Standby mode”, ready to receive and make calls.
For clarity, the instructions in this User’s Manual designates line 1 unless the
procedure requires using line 2. The same instructions apply to line 2.
ANSWERING A CALL FROM THE BASE
1. The base rings. The corresponding
line 1 LED on the base flashes.
2. Press the line 1 button and speak.
The base microphone is located under the phone.
Position yourself as near to the base as possible and speak clearly.
3. When you finish the call, press line 1 to hang up.
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ANSWERING A CALL FROM THE HANDSET
1. The handset rings and the following
<Call>
screen appears:
Line 1
AutoStandby automatically
hangs up when you place
the handset on the base.
There is no need to press
line 1 or line 2 to hang up.
2. Press line 1 to answer your call.
Current volume setting appears on the
LCD display.
3. When you finish the call press line 1
on the handset, or return the handset
to the base.
MAKING A CALL FROM THE HANDSET
▼ Dialing from Talk Mode
1. Pick up the handset.
2. Press line 1.
3. Dial the number on the keypad,
or use one of the memory features.
(See Using Memory Dialing, page 32).
4. When you finish the call, press line 1,
or return the handset to the base.
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▼ Dialing from Standby Mode
1. Pick up the handset.
2. Use one of the memory features. (See Using Memory Dialing, page 32).
3. Press line 1.
You may enter a pause
in the dialing sequence
during Standby Mode.
You may not enter a pause
in the dialing sequence
during Talk Mode.
4. When you finish the call, press line 1, or return the handset to the base.
USING THE TONE FEATURE
If you are dialing in the pulse mode and
need to enter tone digits, press tone then
enter the digits. Once the call has ended, tone
mode is canceled and pulse dialing resumes.
The tone feature applies only
when the base is set to pulse.
FLASH AND CALL WAITING
If you have Call Waiting service and a call
waiting tone sounds, press flash to accept the
call. After a short pause you will hear the new
caller. To return to the original caller, press
flash again.
The flash feature does not
function when line 1 and
line 2 are on a conference
call. (See the 3-WAY
CONFERENCING and 4-WAY
CONFERENCING, pages 21
and 22.)
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USING REDIAL
Use the redial key to recall the last 3 numbers dialed.
The redialed number can be up to 32 digits long.
The EXS 9995 has last three
Number Redial memories.
The redial memory is
To redial from the handset:
Press redial repeatedly to display the number
you want to dial, then press line 1.
Or, press line 1 before redial, only the last
number dialed can be accessed for redial.
common to both lines.
After you’ve selected a line, if you press any number on the keypad, redial is no
longer available.
PLACING A CALL ON HOLD
Use either the keypad on the handset or the keypad on the base.
1. To place line 1 on hold at the base,
press hold. The line 1 LED turns from
green to red.
When the base is powered by
the spare battery, the hold
key (base) is disabled.
2. To place line 1 on hold at the handset,
press call id/hold.
The following screen appears:
<Hold>
Line 1
3. To pick up the call that is holding,
press line 1 on the base or handset.
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USING THE MUTE FEATURE
You can mute your conversation from the base. This prevents the party you are
speaking to from hearing what you, or someone else in the room, is saying.
Do not press line 1 to take
the phone off mute or you
will disconnect the call.
For example, to use this privacy feature while using line 1.
1. Press mute. The line 1 LED flashes red.
You can hear the party on line 1,
but they cannot hear you.
2. When you are ready to continue your
conversation with the party on line 1,
press mute again. The line 1 LED
changes to green.
When the base is powered by
the spare battery, the mute
key is disabled.
USING THE PAGE FEATURE
To locate the handset when it is off the
base, press page/int’com on the base.
The handset beeps for 60 seconds.
Paging
The following screen appears:
Press int’com/p on the handset to connect
to the base. Press page/int’com again on
the base or int’com/p on the handset to
return to standby.
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2-LINE OPERATION
The handset and the base can be used on separate telephone lines at the same time.
For example, if the base is on a call with line 1, you can make or receive calls at the
handset on line 2.
The line 1 LED on the base blinks green to
indicate line 1 is In Use at the handset.
When line 1 is In Use at the base the LCD
screen displays the following:
<Base>
Line 1
▼ Extension In Use
The Extension In Use feature prevents you from accidentally interrupting a call.
If another phone is In Use on line 1, the handset LCD displays “In Use”.
(The line 1 LED at the base blinks.) If you press line 1, you will hear a beep.
This warns you the line is In Use. To make your call, you must use line 2.
If you want to join a conversation on an extension currently In
Use, press the corresponding line key twice.
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3-WAY CONFERENCING
This feature lets you add a third
party to your conversation from
either the handset or the base.
The Flash feature does not
function when the phone is
in Conference mode.
For example, to add a party to the
current call on line 1 at the handset:
1. Press call id/hold to place the caller on
hold. <Hold>appears on the display.
When the base is powered by
the spare battery, the
conference key (base)
is disabled.
2. Press line 2.
3. Dial the number of the person you want
to add to the conversation.
When the person answers, you can
speak privately before bringing the
original caller back on the line.
4. Press the del/conf key to bring the
original call back on line.
<Conference>appears on
the display.
If the third person’s number is busy or doesn’t answer, press line 2 to hang up.
Return to the original call by pressing line 1.
5. To remove either caller from your conversation, ask one of the parties to hang
up. Press the corresponding line key to end the call.
When you return the handset to the base, all calls are disconnected.
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4-WAY CONFERENCING
A fourth person, at either the
handset or the base, may be added
to a conference call.
For example, to add a fourth party
at the handset to an ongoing
conference call at the handset:
1. Press call id/hold.
<Hold>appears on the display.
2. Press int’com/p on the handset to
contact the base.
3. Press page/int’com on the base to
answer the page.
4. Press conference at the base to bring
the party at the handset in on the call.
line 1 and line 2 LEDs turn green.
The following screen appears on
the handset.
<Conference>
Line 1 Line 2
5. To remove either call from your conversation, ask one of the parties to hang up.
Press the corresponding line key to end the call.
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USING YOUR EXS 9995 INTERCOM
▼ From the Base to the Handset
1. Press page/int’com on the base.
The handset beeps. (If no answer, press
page/int’com again to disconnect.)
When a call is on hold at
the handset, and the base is
paged, the base will ring
even when the RING VOL
switch is set to OFF.
2. Press int’com/p on the handset.
Speak into the mouthpiece to answer
the page.
To hang up at the base: Press page/int’com.
To hang up at the handset: Press int’com/p.
▼ From the Handset to the Base
1. Press int’com/p on the handset.
(If no answer, press int’com/p
to disconnect.)
The person at the handset
can join the conversation by
pressing the button for the
line In Use twice.
2. At the base, press page/int’com to
answer the page.
Position yourself as near to the base as
possible and speak clearly.
To hang up at the handset: Press int’com/p.
To hang up at the base: Press page/int’com.
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TRANSFERRING A CALL
▼ From Handset to Base
1. To transfer a call on line 1 from the
handset to the base, press hold.
The line 1 LED turns red on the base.
2. On the handset, press int’com/p.
The status LED flashes on the base.
The following screen appears:
Paging Base
<Hold>
Line 1
3. Answer at the base by pressing
page/int’com. You may then announce
the call with the intercom.
4. On the base, press line 1 to talk.
If no one is available to take the call at the base, return to the caller by pressing
line 1 or int’com/p on the handset to take a message or complete the call.
▼ From Base to Handset
1. To transfer a call on line 1 from the base
to the handset, press hold.
The line 1 LED turns red.
2. On the base, press page/int’com.
The status LED flashes on the base.
The following screen appears:
Paging
<Hold>
Line 1
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3. Answer at the handset by pressing
int’com/p. You may then announce
the call with the intercom.
4. On the handset, Press line 1 to talk.
If no one is available to take the call at the handset, return to the caller by
pressing line 1 or page/int’com on the base to take a message or complete
the call.
TRAVELING OUT-OF-RANGE
As you begin to move too far from the base, you first hear a clicking sound. As you
travel further, the noise increases. If you travel out-of-range, your call terminates.
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STORING A PHONE NUMBER IN MEMORY
Your EXS 9995 stores up to 30 name/numbers in the handset.
Memory locations are shared by both lines.
Whenever you are using a
menu screen, you must press
a key within 20 seconds or
the phone will return to
standby. You may also press
mem to quit a memory
menu at any time.
▼ On the Handset
1. Remove the handset from the base.
2. Press and hold mem for two seconds.
The following screen appears:
Memory Store
01
02
3. Use the ▼ and ▼ keys, or enter a two
digit number (01-30), to choose the
memory location to store a
name/number.
4. Press select.
Store Name
▼
The following screen appears:
5. Enter a name by using the ▼ and ▼
keys to scroll through the character
menu (up to 13 characters). Stop
scrolling when you see the desired
character. Use the and keys to
move right or left or to create a blank
space. (The del/conf key deletes
characters as the cursor moves left.)
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6. When you have finished entering a name,
press select.
The following screen appears.
The cursor flashes indicating,
the display is ready for a number
to be entered.
Store Number
▼
7. Enter the phone number with the number
keypad (direct entry up to 20 digits).
Press del to erase the number, if you
entered a wrong number.
When entering name/numbers, you may press pause to enter a
pause in the dialing sequence. The display shows a P. The pause
feature is useful for long distance calling, credit card dialing, or
any other dialing sequence requiring a pause between digits.
8. When you have finished entering a
name/number, press select.
The handset beeps and displays a
confirmation screen.
Memory 01 Stored
9. The display returns to the Memory Store
screen. You may select another number
to store a name/number (return to step
3) or press mem to return to standby.
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EDITING A PHONE NUMBER IN MEMORY
To edit a number you have stored in the handset:
1. Remove the handset from the base.
2. Press and hold mem for two seconds.
The display shows the Memory Store
Memory Store
screen and any saved name/numbers.
01 JOHN SMITH
02 UNIDEN
3. Use the ▼ and ▼ keys or enter a two
digit number (01-30) to select the
memory location you would like to edit.
The and keys toggle between the
name display and the number display.
4. Press select.
Edit Memory 01
The display shows the memory location
you have selected.
Delete Memory 01
Go Back
If you select Go Backat
any time, no changes are
made and the handset shows
the Memory Store screen.
5. Press select again to enter the Edit
Memory mode.
The following screen appears.
A cursor flashes indicating that the
Store Name
JOHN SMITH
display is ready to edit the name/number.
6. Edit the name with the ▼ and ▼ keys.
Use the and keys to move the
cursor left and right.
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Press del/conf to remove an unwanted
character.
Press and hold del/conf to clear the
entire name.
7. Press select.
The following screen appears.
Store Number
A cursor flashes indicating that the display
is ready for the number to be edited.
8175551▼
8. Enter the phone number with the number
keypad. Press del/conf to remove an
unwanted number.
Whenever you are using a
menu screen, you must press
a key within 20 seconds or
the phone will return to
standby. You may also press
mem to exit a memory
menu at any time.
Press and hold del/conf to clear the entire number.
9. Press select.
The handset beeps and displays the
confirmation screen.
Memory 01 Stored
10. The display then returns to the Memory
Store screen. You may select another
number to edit (return to step 3) or press
mem to return to standby.
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ERASING A NUMBER FROM MEMORY
After erasing a number, you may add a new address to memory.
▼ From the Handset
1. Remove the handset from the base.
2. Press and hold mem for two seconds.
The handset shows the Memory Store screen
Memory Store
with saved name/numbers displayed.
01 JOHN SMITH
02 UNIDEN
3. Use the ▼ and ▼ keys, or enter a two
digit number (01-30), to select the
memory location you would like to
delete. Use the and keys to display
either the name or the number stored in
the location.
4. Press select.
Edit Memory 01
Delete Memory 01
Go Back
The following screen appears:
5. Use the ▼ key to move the cursor
Edit Memory 01
Delete Memory 01
Go Back
to Delete Memory.
6. Press select.
7. Use the ▼ key to move the cursor
Delete Memory ?
to Yes.
Yes
No
8. Press select.
If you select No, no changes
are made. The handset
shows the Memory Store
screen.
There is a confirmation tone.
The following screen appears:
Memory 01 Deleted
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9. The display then returns to the Memory
Store screen. You may select another
number to delete (return to step 3) or
you may press mem to return to standby.
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USING MEMORY DIALING
Follow the steps below to dial a number using a programmed memory location:
▼ Standby Mode Dialing from the Handset
1. Press mem.
The handset displays your programmed
01
memory locations.
02 JOHN SMITH
03 UNIDEN
2. Use the ▼ and ▼ keys to select the
memory location you would like to dial.
Or, you may enter a two digit number
(01-30).
The following screen appears:
01
02 JOHN SMITH
03 UNIDEN
3. Press line 1. The number dials.
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▼ Talk Mode Dialing from the Handset
1. Press line 1.
2. Press mem. Using the keypad, enter a
two digit number (01-30).
The number dials.
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USING CALLER ID
You must subscribe to Caller ID from your phone company to use
this feature.
▼ Setting up Caller ID options
There are three Caller ID options available; they are AutoTalk, CIDCW, and Area Code.
AutoTalk allows you to answer the phone without pressing line 1 or line 2. If the
phone rings when AutoTalk is on, simply remove the handset from the base. If the
handset is off the base, press any key. The phone automatically answers the call. If
the phone rings when AutoTalk is off, you must press line 1 or line 2 to answer the
call. This option is useful for screening calls.
CIDCW (Caller ID with Call Waiting) performs the same as regular Caller ID on a
call waiting number. You must subscribe to CIDCW from your phone
company to use this feature.
Area Code allows you to program your 3-digit area code number.
When reviewing Caller ID messages, you will see only a seven digit number for calls
received from inside your area code. For calls from outside your area code, you will
see a full 10-digit number.
If your calling area requires 10-digit dialing, do not program
this option.
To change your Caller ID options:
▼ Turning AutoTalk and Caller ID/Call Waiting On or Off
1. Press and hold call id/hold for two
Caller ID Setup
seconds. The following screen appears.
1 Line 1
2 Line 2
2. Use the ▼ and ▼ keys to select Line 1
or Line 2or also you can press 1 or 2.
3. Press select
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4. If you want to set CIDCW, use the ▼ and ▼
keys to move the cursor to 2 CIDCWor
you can press 2.
1 Auto Talk : Off
2 CIDCW : On
3 Area Code :
Press the select key to toggle between
Onand Off.
5. After you finish the setting, press call id/hold
and return the handset to the base.
▼ Programming Your Area Code
1. Press and hold call id/hold for two
Caller ID Setup
1 Line 1
seconds. The following screen appears.
2 Line 2
2. Use the ▼ and ▼ keys or the number
key (1 or 2) to select Line 1or
Line 2. Then press select.
1 Auto Talk : Off
2 CIDCW
: On
3 Area Code :
The following screen appears.
3. Use the ▼ and ▼ keys to move the cursor
to select 3 Area Code:
Press select. Use the number keypad to enter
or change the area code. Press select again.
4. After you have made your selections, press
call id/hold and return the handset to the base.
▼ Screening Your Calls
Caller ID allows you to review caller
information before answering your
phone. At the beginning of the second
ring, the display shows the line number,
Line 1
Smith John
817-555-1212
that is being used, name, and phone number of the caller. If your Caller ID
service is number only, the name does not appear on the second line.
If a name or number is not available, the display shows a message such as
Incomplete Data, Private Number, Private Name, etc.
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▼ Reviewing Caller ID name/numbers
To review your Caller ID name/numbers, follow the steps below:
1. Press call id/hold.
If you have no Caller ID
name/numbers, then the
total is shown as 00.
The following screen appears:
New Total
Line 1
Line 2
00
01
02
01
2. Use ▼ or ▼ to select Line 1or
Line 2or press 1 or 2.
Press select.
Once a Caller ID message
has been viewed, it is no
longer considered a new
message.
3. Press ▼ to scan through the
name/numbers.
If you have no Caller ID
message,
“-No Calls-” appears.
The most recent message appears first,
with the date, time, call count, name,
and phone number.
12/21 12:30PM 03
Smith John
817-555-1212
Press ▼ to scan backwards.
4. Once you have reviewed your oldest
name/number, the following screen
appears.
-End of List-
5. Press call id/hold to return to standby.
If you press ▼ to scan
backwards,
“-Start of List-”
appears after the most resent
message.
To review line 2, press call id/hold.
Use ▼ or ▼ to select Line 2. Then,
press select. Return to step 3.
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Once you have viewed all of your Caller ID name/numbers and
reach the “End of List” display, the message list does not
cycle back to the beginning. You must press ▼ to view your
previous name/numbers.
▼ Calling a Caller ID name/number
1. Press call id/hold.
The Caller ID summary screen shows the
number of new callers and total number
of calls.
New Total
Line 1
Line 2
00
01
02
01
2. Use ▼ or ▼ to select Line 1or
Line 2.
Press select.
3. Press ▼ to scan forward. Press ▼ to scan
backwards through the list.
4. Select the name/number that you would
like to dial.
12/21 12:30PM 03
Smith John
817-555-1212
5. Press line 1.
The number automatically dials.
For long distance calling, insert “1” by pressing 1 on the keypad
before pressing line 1.
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▼ Storing a Caller ID number in a memory location
1. Press call id/hold.
The Caller ID summary screen shows
the number of new calls and total
number of callers.
New Total
Line 1
Line 2
03
01
03
01
2. Use ▼ or ▼ to select Line 1or
Line 2.
Press select.
3. Press ▼ or ▼ to find the name/
number that you would like to store.
4. Press mem to store the selected message.
Select Location
1 Smith John
2 UNIDEN
The following screen appears:
5. The Select Location screen appears. Use the ▼ and ▼ keys or enter a two digit
number (01-30) to select a blank memory location where you would like to store
the number. (If you want to replace an existing number with the Caller ID
number, skip to step 7.)
6. Press select. A confirmation tone sounds.
The number is programmed.
7. If you choose to replace an existing
Replace Memory ?
number with the Caller ID number, press
Yes
select. The following screen appears:
No
8. Use the ▼ key to move the cursor to Yes. Press select.
If you select No, then the
Caller ID screen returns.
A confirmation tone sounds. The number is programmed.
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▼ Deleting a Caller ID message
To delete a single Caller ID message, follow the steps below.
1. Press call id/hold.
The Caller ID summary screen shows
the number of new callers and total
number of calls.
New Total
Line 1
Line 2
01
01
02
01
2. Use ▼ or ▼ to select Line 1or
Line 2.
Press select.
3. Select the number that you would like to
delete. Press ▼ to scan forward through
the name/numbers and ▼ to scan
backwards.
12/21 12:30PM 03
Smith John
817-555-1212
4. Press del/conf.
If you select No, then the
Caller ID screen returns.
The following screen appears:
Delete Message ?
If you select No, the Caller ID screen returns.
Yes
No
5. Press select or del/conf. A confirmation tone sounds. The Caller ID screen
returns with the next name/number displayed.
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6. Press call id/hold to return to standby.
▼ Deleting all Caller ID name/numbers
To delete all of your Caller ID locations, follow the steps below:
1. Press call id/hold.
The Caller ID summary screen shows
New Total
the number of new callers and total
number of calls.
Line 1
01
01
02
01
Line 2
2. Use ▼ or ▼ to move the cursor to
Line 1or Line 2.
3. Press del/conf to delete name/numbers.
The following screen appears:
Delete All, Line 1?
Yes
No
4. Use the ▼ key to move the cursor
to Yes.
5. Press select or del/conf.
6. A confirmation tone sounds.
The following screen appears.
If you select No, then the
Caller ID screen returns.
New Total
7. To delete Caller ID locations on
Line 1
Line 2
00
00
00
01
Line 2, repeat steps 2 through 5.
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▼ Using CIDCW (Caller ID with Call Waiting)
1. During a call, when you hear the
Caller Waiting tone, check the handset
display for the name and number of
incoming calls.
Call (Line 1)
Smith John
817-555-1212
2. Press flash to accept the incoming call.
(See FLASH AND CALL WAITING, page 17
for additional information.)
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SETTING UP YOUR ANSWERING SYSTEM
Your EXS 9995 2-Line answering system operates independently for each phone line.
To review messages and record personal greetings, you must first select the
appropriate line using the “msg line select” key.
▼ Turning the answering system on/off
Press “msg line select” to select line 1
or line 2.
The selected line indicator lights.
1. To turn the answering system on,
press answer on/off. A tone will
sound and the currently selected
greeting message is played.
2. To turn the answering system off,
press answer on/off again.
If you have not recorded a personal greeting when you turn the
answering system on, a prerecorded greeting is automatically
selected. To set a personal greeting, see page 43.
▼ Setting the clock
The clock on EXS 9995 Answering System starts when power is applied to the base.
Follow these steps to set the clock to the correct time.
1. Press and hold clock until a tone sounds.
2. First, press skip or repeat until the
correct day of the week is announced,
(Number 0 through 6 displays on the
base Line 1 message counter LED as each
day is announced.) Press clock again to
select the day.
Press skip or repeat multiple times to scroll through days, hours,
minutes, etc.
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3. Next, press skip or repeat until you hear the correct hour setting. (Numbers 1
through 12 display on the base as each hour is announced.) Press clock again to
select the correct time.
4. Press skip or repeat until you hear the correct time setting. (Numbers 0 through
59 display on the base as each minute is announced.) Press clock again to select
the correct time.
5. The LED displays an A or P. Press skip or repeat until you hear the correct
AM/PM setting.
6. Press clock again to end the time/day setting. The EXS 9995 announces the time
that you have set.
If you don’t set the clock within two minutes, the system returns
to standby.
SETTING YOUR GREETING
When you receive a call, the answering system plays either a prerecorded greeting or
a personal/user recorded greeting.
▼ Prerecorded Greeting
The following message is prerecorded:
“Hello, no one is available to take your call. Please leave a message after the tone.”
▼ Recording your Personal/User Greeting
Press “msg line select” to select line 1 or line 2.
The selected line LED lights.
1. Press and hold greeting until you hear a long tone. Start recording your
message immediately after you hear the long tone end.
You can record a greeting up
to 30 seconds for each line.
2. When you finish recording your message,
press play/stop. A long tone sounds and
your message plays back on the phone.
You can cancel play back by pressing the
play/stop key again.
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▼ Choosing between Prerecorded and User Greetings
1. Press greeting to play the current
greeting.
2. Press greeting again while the message
is playing. This switches between the
prerecorded and user greetings.
Position yourself as near to
the base as possible and
speak clearly when recording
your greeting message.
If you choose a personal/user greeting, the selected line message counter LED
displays “U”. If you set a prerecorded greeting, “P” appears.
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SELECTING THE MESSAGE RECORD TIME
You can set your answering system to record messages up to one or four minutes
long. There are two separate REC TIME switches on the side of the base unit, one for
each line.
One minute option: move the REC TIME
switch to 1.
Four minutes option: move the REC TIME
switch to 4.
▼ Announce only feature:
The announce only feature plays an outgoing message, but it will not allow the caller
to leave a message. Move the REC TIME switch to the ANN position. The message
counter LED displays “A” when system is on standby. If you have selected the
prerecorded greeting, the answering system announces:
“Hello, no one is available to take your call.” twice.
If you have selected the user greeting, the answering system announces your personal
message twice.
SELECTING A PIN CODE
To play your messages from a remote location, you will need to enter a two-digit
Personal Identification Number (PIN) code (00-99). To select a PIN, perform the
following steps.
1. On the base, press and hold pin for 2
seconds, you will hear the beep and the
LED displays 00.
Press skip or repeat multiple
times to scroll through
numbers on the display.
2. To set the first digit, press skip or repeat to scroll from 0 to 9. When the desired
number appears in the display, press pin. This selects the first digit.
3. To set the second digit, press skip or repeat to scroll from 0 to 9. When the
desired number appears in the display, press pin. This selects the second digit and
the entered PIN is announced.
line 1 and line 2 must use the same PIN code.
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SETTING RING RIME SWITCH
The ring time switch is common for line 1 and line 2.
The ring time/toll saver switch allows
you to set the number of rings the caller
hears before the answering system plays
your greeting message. You can set the
switch to answer after two rings or after
four rings. Once the greeting has
started, you can stop it when you pick
up the call at the handset or base.
If you answer at another phone extension and the greeting has
started, you cannot stop the message. Wait until your greeting is
complete before starting your conversation.
In the TS (Toll Saver) position, the answering system picks up after two rings if you
have new messages, and after four rings if there are none. This way, if you call long
distance to check your messages, you can hang up after the third ring to avoid billing
charges.
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USING YOUR ANSWERING SYSTEM
▼ Playing your messages
The base display shows the number of total messages received on each line. If the
display is blinking, then there are new messages waiting for you. The EXS 9995 is
designed to play your new messages first. After you play your new messages, you can
then play your old messages.
To stop playing your
messages, press play/stop
again.
Press “msg line select” to select line 1 or line 2.
The selected line LED lights.
1. Press play/stop. The system
announces the number of new and
old messages, then the incoming
messages are played. The time and
day each message was received is
announced after the message is played
and the message counter LED displays
the number of the current message.
2. When all new messages have played, a long tone is heard. The message counter
LED stops flashing to indicate that all of the new messages have been reviewed.
3. After you have reviewed all your messages, you can play your old messages again.
Press play/stop and follow the instructions above.
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REPEATING A MESSAGE
1. Press play/stop to review your message.
The number of stored messages is announced.
Pressing repeat before 2
seconds (4 seconds from
remote) of the message has
played causes the system to
scan back one message.
2. After a message has played for a few seconds,
press repeat to repeat the message.
3. Press play/stop at anytime to stop reviewing
messages and return to standby. The
message counter LED shows the total
number of messages still on the system.
If you have several messages,
press repeat until you return
to the message you want to
replay.
SKIPPING A MESSAGE
1. Press play/stop to review your messages.
The number of messages is announced.
2. Press skip at any time to skip to the
next message.
3. Press play/stop at anytime to stop reviewing
your messages and return to standby.
The message counter LED shows the total
number of messages on the system.
Each time skip is pressed,
the system scans forward one
message.
If you have several messages,
press and hold skip to find
the message you want to
play.
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DELETING A MESSAGE
▼ Deleting individual message
Press “msg line select” to select line 1 or line 2.
The selected line LED lights.
When you press delete, you
are permanently deleting the
message, Once deleted, the
message cannot be replayed.
1. Press play/stop to review your message.
2. If you decide to delete a message, press
delete anytime during the message. The
system beeps and immediately goes to the
next message.
3. After you have played all of your messages,
a long tone sounds on the base speaker.
▼ Deleting all messages
Press “msg line select” to select line 1 or line 2. The selected line LED lights. Press
and hold delete after reviewing your messages. A tone sounds when all messages are
deleted. New messages will not be deleted until they have been reviewed.
The voice memo function is
completely independent of
the outgoing message. It’s
handy for leaving others a
quick message.
VOICE MEMO
Press “msg line select” to select line 1 or line 2.
The selected line LED lights.
The voice memo function allows the user to record a message (up to 10 minutes) on
the base.
1. Press and hold voice memo, until you
hear a long beep. The selected line
message counter LED count up from
1 to 60 (for 10 minutes).
A voice memo message will
be stored as a typical
recorded message on the
selected line.
2. Speak into the microphone.
3. When you have finished, press voice
memo or play/stop to stop recording.
The system returns to standby.
A voice memo recording
automatically stops when
you receive a call or page.
4. To play voice memo, press play/stop.
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RECORDING A CONVERSATION
Press “msg line select” to select line 1 or line 2.
The selected line indicator lights.
You can record up to 10 minutes of conversation while you are making your call.
A recorded conversation is
stored and play back with
typical recorded messages.
1. During the conversation, press and hold
voice memo on the base. When it
starts recording, the LED blinks. A beep
that can be heard by both parties
sounds every 15 seconds.
2. To stop the recording, press voice
memo or play/stop.
You cannot record a
conversation while speaking
on the base.
The conversation will be recorded on the line selected on the
answering system at the time you press the voice memo key.
The selected line on the answering system does not have to be the
same line on which you are speaking
You can also record during
3 way, 4 way conference.
If you are recording a
conversation, and you receive
an incoming call, the
answering system cannot
answer the call.
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REMOTE ACCESS AWAY FROM HOME
You can operate your answering system from a remote location using any touch-tone
telephone. Use this function to check for recorded messages, to play or delete
messages, even to record a new greeting message, and to monitor sounds in the room.
You can check both line
messages by calling either
line 1 or line 2.
1. Call your telephone number. (Either line 1 or line 2)
2. During the answering machine is activated, press # and your PIN code.
3. The answering system announces the time and day stamp and the number of
messages stored. Then the message playback automatically begins.
4. You may continue to listen to your message, or you may select a command from
the following chart.
You must enter a command
within 15 seconds of entering
command waiting mode or
the answering system
automatically hangs up and
returns to standby.
Command
# then 1
# then 2
# then 3
# then 4
# then 5
# then 6
# then 7
# then 8
# then 9
# then 0
Function
Repeat
Playing your messages
Skipping a message
Deleting a message
Stop message playback
Answering system On/Off
Record Greeting
Review Greeting
The system will only
Line Select
playback messages for four
minutes and then it returns
to command waiting mode.
To continue playing your
message, press # then 2
again within 15 seconds.
Room monitor
5. After all of your messages have played, or the playback time exceeds 4 minutes,
you will hear that the intermittent beeps indicating that the system is in the
command waiting mode. You may enter another command at this time from the
chart above.
6. When you finish, hang up to exit the system. The answering system
automatically returns to standby.
You can only operate one line at a time. When you press # then 9,
“set to message on 1 (or 2)” will be announced and back to step 3.
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REMOTE ROME MONITOR
You can call your answering system from any touch-tone phone and monitor sounds
in the room where your base is installed.
1. Call your telephone number. (Either line 1 or line 2)
2. While the answering machine is activated, press # and your PIN code.
3. The answering system begins announcing the time and day.
4. Press # then 5 to stop the massages.
You cannot use # and 0
while the new messages are
playing. Press # then 5 to
stop message playback first
and go to step 5.
5. Press # then 0. You hear sounds in the room where your phone is installed.
After 15 seconds, the answering system returns to the command waiting mode.
6. Press # then 0 to monitor the room for another 15 seconds. Or select another
remote function. Or hang up to exit the system. The answering system
automatically returns to standby.
When the speakerphone is in use, the room monitor feature cannot
be activated form an outside line.
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QUICK REFERENCE CHART
If your phone is not performing to your expectations, please try these simple steps
before calling Uniden customer service at (800) 297-1023.
PROBLEM
SUGGESTION
The charge light won’t • Make sure the AC adapter is plugged into the base
come on when the
handset is placed in
the base.
and wall outlet.
• Make sure the handset is properly seated in the base.
• Make sure the charging contacts on the handset and
base are clean.
The audio sounds
weak and/or scratchy.
• Make sure that the base antenna is in a
vertical position.
• Move the handset and/or base to a different location
away from metal objects or appliances and try again.
Can’t make or
receive calls.
• Check both ends of the base telephone line cord.
• Make sure the AC adapter is plugged into the base
and wall outlet.
• Disconnect the AC adapter for a few minutes, then
reconnect it.
• Place the handset back on the charging cradle for a
few seconds. The status LED blinks indicating that
the phone has been reset.
The handset doesn’t
ring or receive a page.
• The Nickel-Cadmium battery pack may be weak.
Charge the battery on the base for 15-20 hours.
• Be sure the antenna in in a vertical position.
• The handset may be too far away from the base.
Place the base away from appliances or metal objects.
• Place the handset back on the charging cradle for a
few seconds. The status LED blinks indicating that
the phone has been reset.
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PROBLEM
SUGGESTION
The answering system
does not work.
• Make sure the base unit is plugged in.
• Make sure that the answering system is turned on.
Messages are
incomplete.
• The incoming messages may be too long.
Remind callers to leave a brief message.
• The memory may be full. Delete some or all of the
saved messages.
After a power failure,
the outgoing message
is deleted.
• Record your greeting again.
The prerecorded message remains.
No sounds on the base • Adjust the speaker volume on the base.
unit speaker during
call monitoring or
message playback.
Cannot access remote
call-in features from
another touch-tone
phone.
• Make sure you are using the correct PIN code.
• Make sure that the touch-tone phone you’re using
can transmit the tone for at least two seconds. If it
cannot, you may have to use another phone to access
your message.
• When the base is in use, you cannot access remote
call-in features.
54
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MEMO
55
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MEMO
56
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At Uniden, we’ll take care of you!
If you need any assistance with this product, please call our Customer Hotline at
1-800-297-1023
PLEASE DO NOT RETURN THIS PRODUCT TO THE PLACE OF PURCHASE.
Our Uniden representatives will be happy to help you with any matters regarding the operation of
this unit, available accessories, or any other related matters.
Hours: M-F 7:00a.m. to 7:00 p.m., CST
Thank you for purchasing a Uniden product.
Download from Www.Somanuals.com. All Manuals Search And Download.
Download from Www.Somanuals.com. All Manuals Search And Download.
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