Ultratec Printer PRO80 User Manual

USING YOUR  
SUPERPRINT PRO80 LVD  
Esc  
Options  
Printer Auto-Answer Caller ID  
Clear  
Relay Voice Send Memo Greeting Emergency  
Relay  
Dial  
On/Off  
Signal  
Power  
Directory  
Back  
Space  
~
!
@
2
#
3
$
4
%
5
^
&
7
*
(
)
_
-
+
=
`
1
6
8
9
0
Q
W
E
R
T
Y
U
I
O
P
Interrupt  
:
;
S
D
F
G
H
J
K
L
A
Enter  
Caps Lock  
Shift  
'
<
,
>
.
?
/
X
C
V
B
N
M
Z
Shift  
Program  
Ctrl  
SK  
GA  
305-013300  
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TABLE OF CONTENTS  
Contents  
i
iv  
1
Safety Instructions  
CHAPTER 1  
CHAPTER 2  
CHAPTER 3  
Introduction  
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1  
Overview of the Superprint Pro80 LVD . . . . . . . . . . . . . . .4  
Special Function Buttons . . . . . . . . . . . . . . . . . . . . . . . . . .6  
Setup  
9
Connecting Power & Phone Line . . . . . . . . . . . . . . . . . . . .9  
Installing Printer Paper . . . . . . . . . . . . . . . . . . . . . . . . . . .10  
Setting the Date & Time . . . . . . . . . . . . . . . . . . . . . . . . .12  
Calling & Answering  
13  
Placing a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13  
Answering a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19  
Conversation Etiquette . . . . . . . . . . . . . . . . . . . . . . . . . .20  
Conversation Memory . . . . . . . . . . . . . . . . . . . . . . . . . . .20  
Interrupting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22  
CHAPTER 4  
Advanced Calling  
23  
Greeting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23  
TheVoice Announcer . . . . . . . . . . . . . . . . . . . . . . . . . . . .24  
The RelayVoice Announcer . . . . . . . . . . . . . . . . . . . . . . .25  
Send Memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26  
Emergency Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27  
Relay Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28  
3-Way Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29  
Wait for Response . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30  
Transferring Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30  
CHAPTER 5  
Using Memos  
31  
Saving a New Memo . . . . . . . . . . . . . . . . . . . . . . . . . . . .31  
Using Memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31  
Editing a Memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32  
Printing a Memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32  
Clearing a Memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32  
TABLE OF CONTENTS • i  
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CHAPTER 6  
CHAPTER 7  
Using the Directory  
33  
Saving a New Telephone Number . . . . . . . . . . . . . . . . . .33  
Editing a Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33  
Printing a Directory Entry . . . . . . . . . . . . . . . . . . . . . . . .34  
Clearing a Directory Entry . . . . . . . . . . . . . . . . . . . . . . .34  
Clearing the Dialing Directory . . . . . . . . . . . . . . . . . . . . .34  
Using Auto-Answer  
35  
How Auto-Answer Works . . . . . . . . . . . . . . . . . . . . . . . .35  
Auto-Answer Memory . . . . . . . . . . . . . . . . . . . . . . . . . . .36  
Turning Auto-Answer On . . . . . . . . . . . . . . . . . . . . . . . .36  
Turning Auto-Answer Off . . . . . . . . . . . . . . . . . . . . . . . .36  
Reviewing Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36  
Editing the Outgoing Message . . . . . . . . . . . . . . . . . . . . .37  
Setting the Number of Rings . . . . . . . . . . . . . . . . . . . . . .37  
Turning Off the Auto-Answer RelayVoice Announcer . . .38  
The Remote Message Retrieval Option . . . . . . . . . . . . . .38  
CHAPTER 8  
CHAPTER 9  
CHAPTER 10  
CHAPTER 11  
Using Caller ID  
41  
About Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41  
Turning On Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . .42  
Viewing Caller ID Information . . . . . . . . . . . . . . . . . . . . .42  
Using Voice Carry Over (VCO)  
47  
What is Required? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47  
VCO Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48  
How to Place aVCO Call . . . . . . . . . . . . . . . . . . . . . . . .49  
Personalizing General Options  
51  
The Options Button . . . . . . . . . . . . . . . . . . . . . . . . . . . .51  
The Printer Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54  
Sticky Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56  
Using Codes  
57  
Communication Codes . . . . . . . . . . . . . . . . . . . . . . . . . .57  
Turbo Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57  
Baudot Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58  
ASCII (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58  
ii • TABLE OF CONTENTS  
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CHAPTER 12  
CHAPTER 13  
Care & Repair  
61  
Battery Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61  
Clearing All Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . .64  
Resetting the Superprint Pro80 LVD . . . . . . . . . . . . . . . .64  
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65  
Repair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65  
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65  
Specifications  
Index  
67  
71  
TABLE OF CONTENTS • iii  
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SAFETY INSTRUCTIONS  
CAUTION: To reduce the risk of fire, electrical shock and personal injury,  
always follow these basic safety precautions when using the Superprint  
Pro80 LVD.  
Never attempt to open, disassemble or service the  
General Precautions  
Superprint Pro80 LVD. All repairs should be  
performed by an authorized service center. Opening or  
removing covers exposes you to the risk of dangerous  
voltages and other hazards. If reassembled incorrectly,  
the Superprint Pro80 LVD can become an electrical  
shock hazard.  
SAVE THESE INSTRUCTIONS!  
Read and understand all instructions.  
Follow all warnings and instructions on the  
Superprint Pro80 LVD.  
Unplug the Superprint Pro80 LVD from the wall  
outlet and refer servicing to qualified service personnel  
under the following conditions:  
Avoid using a telephone (other than a cordless type)  
during an electrical storm. There is a remote risk of  
electric shock from lightning.  
When the power supply cord or plug is damaged  
or frayed.  
Do not use the telephone to report a gas leak in the  
vicinity of the leak.  
If liquid has been spilled into the TTY.  
Ultratec recommends plugging your Superprint  
Pro80 into a surge-protected outlet. This will  
protect the TTY from damage caused by  
If the TTY has been exposed to rain or water.  
If the TTY does not operate normally when the  
operating instructions are followed.  
electrical surges due to lightening or other causes.  
If the TTY has been dropped and/or damaged.  
Battery precautions  
If the TTY exhibits a distinct change in  
Use only the type and size battery specified in the  
instructions for your unit. NEVER USE NiMH OR  
ALKALINE RECHARGEABLE BATTERIES.  
performance.  
Adjust only those controls that are covered by the  
operating instructions. Improper adjustment of other  
controls may damage the Superprint Pro80 LVD.  
Do not dispose of the batteries in a fire. Cells may  
explode. Check local codes for possible special disposal  
instructions.  
To clean: Unplug the Superprint Pro80 LVD from the  
wall outlet. Use a damp cloth. Do not use liquid or  
aerosol cleaners.  
Do not open or mutilate the batteries. Battery  
electrolyte is corrosive and may cause damage to the  
eyes or skin. It may be toxic if swallowed.  
Do not use the Superprint Pro80 LVD near water, for  
example, near a bath tub, wash bowl, kitchen sink,  
laundry tub, in a wet basement or near a swimming  
pool.  
Exercise care in handling batteries in order not to  
short them with conducting materials such as rings,  
bracelets, and keys. The battery or conductor may  
overheat and cause burns.  
Always place the Superprint Pro80 LVD on a stable  
phone stand, table or other secure surface. Dropping  
the Superprint Pro80 LVD can result in serious  
damage to the equipment.  
The Superprint Pro80 LVD should be operated only  
from the type of power source indicated on the label.  
If you are not sure of the type of power supply to your  
home, consult your dealer or local power company.  
Do not allow anything to rest on the power cord. Do  
not position the Superprint Pro80 LVD where people  
can walk on the cord.  
Do not overload wall outlets and extension cords. This  
overloading can result in a fire or electric shock.  
iv • SAFETY INSTRUCTIONS  
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CHAPTER  
1
INTRODUCTION  
Congratulations!  
Ultratec thanks you for purchasing the Superprint Pro80 LVD. Your new  
TTY takes advantage of state-of-the-art technology to bring you a variety  
of useful features.  
FEATURES  
Special Function Buttons  
The Superprint Pro80 LVD has 12 specially designed buttons that let you use common  
functions quickly and easily. The labels on top of the buttons tell you which function it  
performs. To use one of these functions, just press the appropriate button.  
Some of the functions can be personalized. For example, the Auto-Answer function can  
be personalized with a message that you type in. To personalize a function, hold down  
Program  
the  
key then press the special function button. For more details on personalizing  
functions, see the chapter for that function.  
Turbo Code® Communication Protocol  
The Superprint Pro80 LVD uses this communication code to transmit what you type  
through the phone line instantly.  
When your Superprint Pro80 LVD connects to another TTY that uses Turbo Code, your  
conversation occurs as fast as you type. This means that your conversation happens in  
“real time” without annoying delays. Plus, Turbo Code allows you to interrupt the other  
person.  
TTY, TDD and text telephone  
Please note that, in this manual, TTY, TDD and text telephone all refer to  
the same device.  
INTRODUCTION • 1  
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Take advantage of Caller ID  
If you have Caller ID service through your phone company, you can see  
who is calling you right on the Superprint Pro80 LVD display. No separate  
Caller ID box is needed!  
Caller ID  
If you have this optional service, you can view identification information about callers on  
the Superprint Pro80 LVD display. A record of calls, including hang-up calls, is saved in  
your TTY while you are away. You can later review this record.  
Auto ID Alerting System  
This audible signal is automatically sent to alert the person you are calling that you are  
using a TTY.  
E-Turbo™  
This technology makes calling through compatible relay services faster and easier by  
automatically taking care of the details. For more information about E-Turbo, see “Relay  
Dial with E-Turbo” page 28.  
Relay Voice Announcer  
This pre-recorded voice message says, “Please use text telephone or dial relay,” and it can  
be programmed to also provide the telephone number of your relay service.  
Auto-Answer  
This feature answers calls while you are away from your TTY and prints and saves TTY  
messages. You can read your messages when you return or access them with your  
password by calling from another TTY.  
Call Progress  
These messages, such as LINE IS RINGING, indicate the status of the call you are  
placing.  
Keyboard Dialing and Redialing  
This feature allows you to dial using the TTY keyboard or the telephone numbers you  
have saved in the Directory. You can also choose to automatically redial the last number  
dialed.  
Special Calling Options  
These features include: Call Transfer, 3-Way Calling, and Credit Card Calling.  
2 • INTRODUCTION  
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Memory  
With 32K of built-in memory, your TTY can store conversations, hundreds of memos  
and up to 99 telephone numbers.  
Special Printing Options  
These features include your choice of four print sizes (normal, bold, wide or large) and  
the ability to print specific blocks of memory.  
I want to use my own voice.  
If you wish to speak to the person on the other end of the line using your  
own voice but still read his or her responses, you can with Voice Carry  
Over (VCO). See Chapter 9, beginning on p. 47, for more information on  
VCO.  
Extra Telephone Jack  
This jack located on the back of the TTY allows you to share the phone line with a voice  
telephone or to attach a signaler.  
80-Column Printer  
This wide printer means easier reading and handling of conversation printouts. Even  
when printing in the largest print size, the text flows naturally across the page.  
Extra Wide Display  
The extra-large, bright letters and wide window display 20 characters at a time, making  
your conversations easy to read.  
Computer-Style Keyboard  
This full-size keyboard makes typing comfortable.  
INTRODUCTION • 3  
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Printer  
Display  
Signal Light  
Special-Function  
Row  
Esc  
Options  
Printer Auto Answer Caller ID  
Clear  
Relay Voice Send Memo Greeting Emergency  
Relay  
Dial  
On/Off  
Signal  
Power  
Directory  
Back  
Space  
~
!
@
2
#
3
$
4
%
5
^
&
7
*
(
)
_
-
+
=
`
1
6
8
9
0
Power Light  
U
I
P
Q
W
E
R
T
Y
O
Interrupt  
:
;
S
D
F
G
H
J
K
L
A
Enter  
Caps Lock  
Shift  
On/Off Button  
'
<
,
>
.
?
/
X
C
V
B
N
M
Z
Shift  
Spacebar  
(Announcer)  
Program  
Ctrl  
SK  
GA  
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Paper Feed  
Telephone-Line Jacks  
AC-Adapter Jack  
Battery Compartment  
(underneath)  
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SPECIAL FUNCTION BUTTONS  
Press this  
button...  
...to do this.  
Dial  
NAME OR NUM> _  
Press the Enter key.  
Redial the last  
telephone number  
that was dialed.  
Type a number and press  
the Enter key.  
Dial a telephone  
number that you  
type in.  
Type the name of the person  
you wish to call.  
Press the Enter key.  
Dial a telephone  
number that is  
stored in the  
Directory.  
Dial Button  
Relay  
Place a call through  
your Relay service.  
NG...1 <800> 555-1234  
Relay Dial  
Button  
Emergency  
Dial the telephone  
number for an  
emergency.  
**DIALING EMERG. NUM**  
Emergency Dial  
Button  
Greeting  
Send the Greeting  
message.  
HELLO GA  
Send Greeting  
Button  
Send Memo  
SEND MEMO>  
Press  
or  
until the name of  
Send a Memo that is  
stored in the Memo  
directory.  
Send Memo  
Button  
the Memo you wish to send is  
displayed. Press the Enter key.  
6 • INTRODUCTION  
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Press this  
button...  
...to do this.  
Relay Voice  
Plays a voice  
PLEASE USE TEXT TELE  
message that tells  
the caller to use a  
text telephone or  
dial the Relay  
service.  
Relay Voice  
Announcer Button  
Clear  
CLEAR < CONVERSATION >  
Press  
or  
until the name of  
Clear the Memory of  
one function or all  
functions.  
the Memory you wish to clear is  
displayed. Press the Enter key.  
Clear Button  
Caller ID  
Review Caller ID  
entries (if available).  
1 ULTRATEC  
Caller ID  
Button  
Auto-Answer  
Turn Auto-Answer  
on or off.  
AA ON  
0 NEW MSGS  
Auto-Answer  
Button  
Printer  
Turn the printer on  
or off.  
** PRINTER OFF **  
Printer On/Off  
Button  
Options  
CODE < AUTOMATIC >  
Press  
or  
until the option  
Change  
personalized  
options.  
Options  
Button  
you wish to change is displayed.  
Esc  
Exit current menu  
and return to  
TTY ON  
Standby mode.  
Escape Button  
INTRODUCTION • 7  
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CAUTION!  
!
To avoid damaging your TTY or telephone system, plug the Superprint  
Pro80 LVD into only a standard telephone line. Do NOT plug the TTY  
into a digital telephone system. Improper connection may damage the  
TTY and void your warranty.  
Do not use the Superprint Pro80 LVD near water, for example, near a  
bath tub, wash bowl, kitchen sink, laundry tub, in a wet basement or near  
a swimming pool.  
Always place the Superprint Pro80 LVD on a stable phone stand, table  
or other secure surface. Dropping the Superprint Pro80 LVD can result in  
serious damage to the equipment.  
The Superprint Pro80 LVD should be operated only from the type of  
power source indicated on the label. If you are not sure of the type of  
power supply to your home, consult your dealer or local power company.  
Do not allow anything to rest on the power cord. Do not position the  
Superprint Pro80 LVD where people can walk on the cord.  
Do not overload wall outlets and extension cords. This overloading can  
result in a fire or electric shock.  
Ultratec recommends plugging your Superprint Pro80 into a surge-  
protected outlet. This will protect the TTY from damage caused by  
8 • SETUP  
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CHAPTER  
2
SETUP  
CONNECTING POWER & PHONE LINE  
1.  
If you are setting up a new Superprint Pro80 LVD for the first time, pull the  
plastic tab out of the battery compartment and gently pull the printer guard out of  
the printer compartment.  
2.  
Plug the AC adapter into an electrical outlet.  
Phone Line  
Telephone or Signaler  
Power  
AC Adapter  
3.  
4.  
5.  
Plug the AC adapter into the round jack on the back of the TTY. Leave the AC  
adapter plugged in at all times.  
Plug one end of the cord into one of the telephone jacks on the back of the TTY.  
(The second jack may be used for a telephone or signaler).  
Plug the other end of the telephone cord into a standard telephone wall outlet.  
SETUP • 9  
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Determining Telephone Line Type  
The Superprint Pro80 LVD requires a standard (analog) telephone line with either pulse  
or tone (also called touchtone) dialing. Some businesses use digital telephone systems. To  
use the TTY in these businesses, some modifications to the telephone line are required. If  
you are unsure of the type of telephone line you are using, contact your telephone  
installer to verify that your line supports a standard, single-line telephone. This is the  
same kind of line required by fax machines and computer modems.  
Setting Pulse or Tone Dialing  
The Superprint Pro80 LVD is preset to use tone dialing because this is used by most  
telephone lines. If your line uses pulse dialing, you can change this setting (see “Dial  
Using” on page 53).  
Connecting a Telephone  
The Superprint Pro80 LVD can share a telephone line with a voice telephone. This allows  
for both voice and TTY calls on the same line. This feature is also helpful for using Voice  
Carry Over (see Chapter 9). To connect a telephone on the same line as your TTY, simply  
connect the telephone cord into the second phone jack on the back of the Superprint  
Pro80 LVD.  
Connecting a Signaler  
A signaler can be used with the Superprint Pro80 LVD to help alert you to incoming  
calls. You can connect a signaler to the second phone jack on the back of the TTY.  
INSTALLING PRINTER PAPER  
Before Loading Paper:  
First, notice how the paper holder is installed. This holder may come off  
while loading the paper. Second, connect the power and phone line before  
attempting to load the paper (see “Connecting Power & Phone Line” on page  
9).  
The printer uses high-quality thermal paper. Use the order card that comes with the  
TTY to order more paper. If you do not have the card, contact your dealer or Ultratec  
(the address is on the inside front cover of this manual).  
1.  
Take off the printer cover by lifting the back edge of the cover up toward the  
keyboard then lifting the cover off. A new unit may not have the cover installed, in  
which case you will find it elsewhere inside the box.  
10 SETUP  
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2.  
With the paper coming off the bottom of the roll, facing the back of the  
Superprint Pro80 LVD, feed the edge of the paper into the slot on the back until it  
stops.  
Enter  
3.  
4.  
5.  
Turn the Superprint Pro80 LVD on, then press the  
key several times until  
the rollers grab the paper and feed it through the printer.  
Feed the paper through the slot in the printer cover  
and replace the printer cover.  
The two open ends of the paper holder fit into the  
holes on each side of the paper roll. Pull the two ends  
apart in order to fit the paper roll between them. The  
spring action of the holder will keep the paper on it.  
You may need to remove the paper holder from the  
Superprint Pro80 LVD in order to install the roll of  
paper. To replace the paper holder, snap it back onto  
the bottom of the TTY.  
Paper Holder  
Step 1  
Step 5  
Step 4  
Step 2  
Step 3  
When opening a new roll of paper.  
New rolls of paper may have some glue on the first few inches. This glue,  
which helps keep the paper rolled during shipment, can interfere with  
printing. Make sure paper that has glue on it is fed past the printer and is  
SETUP 11  
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SETTING THE DATE & TIME  
Why are Date & Time important?  
Date and time are printed and saved at the beginning of each  
Conversation and Auto-Answer message. It gives you a record of when a  
call was placed or received. You can view and print the date and time by  
Ctrl  
T
holding down the  
key and pressing  
.
1.  
2.  
Make sure the Superprint Pro80 LVD is  
on. The Power light is lit.  
CODE <AUTOMATIC>  
Options  
Options  
Press the  
button. The first  
menu item is displayed.  
3.  
Press  
displayed.  
until SET CLOCK <NO> is  
SET CLOCK < NO >  
Press  
Spacebar  
4.  
5.  
Press the  
to change the  
option to <YES>. Then, press  
01/01/98 12:00 AM  
Enter  
. The date and time are displayed  
with the first number flashing.  
Type each number, it will automatically  
advance to the next number.  
Enter  
Press  
1st...  
Press  
2nd..  
To change the AM or PM setting, type  
A
P
either  
or  
.
Enter  
6.  
7.  
Press  
when the date and time  
are correct. TIME AND DATE  
SAVED is displayed.  
After saving the date and time, press  
09/01/98 12:00 AM  
Esc  
to exit the Options menu.  
Type  
12 SETUP  
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CHAPTER  
3
CALLING & ANSWERING  
PLACING A CALL  
You have three options with the Dial button:  
Type the number of the person you are calling.  
Use a number that is stored in the Directory.  
Redial the last number that was dialed.  
Dial a Number that You Type  
NAME OR NUM> _  
1.  
Make sure the Superprint Pro80 LVD is  
Dial  
on. The Power light should be lit.  
Dial  
2.  
Press the  
button. NAME OR  
NUM> is displayed.  
3.  
4.  
Type the number you are calling. Use  
DIALING...5551234  
Back Space  
the  
key to correct mistakes.  
Enter  
Press  
to dial the number.  
DIALING... is displayed followed by  
the telephone number.  
Enter  
Type...  
...Then  
press  
5.  
When the other TTY starts ringing,  
the message LINE IS RINGING flashes  
on the display.  
.. LINE IS RINGING ..  
If the other TTY is busy, LINE IS  
BUSY is displayed. Try again later to  
place the call or see “Automatically  
Redial a Busy Number” on page 17.  
CALLING & ANSWERING 13  
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6.  
7.  
When the other person answers the  
call, his or her Greeting is displayed on  
your TTY. Type a reply to continue  
your conversation.  
MAY I HELP YOU Q GA  
Type  
When your conversation is over, press  
On/Off  
. The screen is blank.  
On/Off  
Ctrl  
You can also hold down the  
key  
Esc  
and press the  
button. This will  
hang up the call without turning off  
the Superprint Pro80 LVD.  
Dial a Number that is Saved in the Directory  
You must save numbers in the Directory before you can use this function. To save  
numbers in the Directory, see Saving A New Telepone Number on page 33.  
How does the Superprint Pro80 LVD look up a  
number in the Directory?  
The Superprint Pro80 LVD begins scanning the Directory as soon as you  
type the first letter of the person’s name you are calling. If a possible  
match is found, the full name is displayed. To narrow the search and locate  
the EXACT match, you may need to type a few more letters.  
1.  
2.  
Make sure the Superprint Pro80 LVD is  
on. The Power light should be lit.  
NAME OR NUM> _  
Dial  
Dial  
Press the  
button. NAME OR  
NUM> is displayed.  
14 CALLING & ANSWERING  
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3.  
Begin typing the first few letters of the  
name for the number you want. When  
you have typed enough letters, the  
name is displayed.  
ULTRATEC>  
238-  
If you don’t remember what name is  
used for the number, you can use the  
keys to look through the names  
in the Directory.  
Enter  
4.  
5.  
Press  
to dial the number.  
DIALING...2385400  
DIALING... is displayed followed by  
the telephone number.  
Enter  
When the other TTY starts ringing, the display and Signal light flash slowly and  
LINE IS RINGING is displayed.  
If the other TTY is busy, LINE IS BUSY flashes on the display. Try again later to  
place the call or see “Automatically Redial a Busy Number” on page 17.  
6.  
7.  
When the other person answers the call, his or her Greeting is displayed on your  
TTY. Type a reply to continue your conversation.  
On/Off  
When your conversation is over, press  
. The screen is blank.  
Ctrl  
Esc  
You can also hold down the  
key and press the  
button. This will  
hang up the call without turning off the Superprint Pro80 LVD.  
What are GAand SK?”  
There are some abbreviations and shortcuts that are very common in TTY  
conversations. These are two of them. “GA” is used for “Go Ahead,” when  
a person is done typing and “SK” is used for “Stop Keying” when a person  
is ready to end a conversation. For a more complete list of abbreviations,  
please see the back cover of this manual.  
CALLING & ANSWERING 15  
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How do I use the Emergency button?  
See Chapter 4, “Advanced Calling,” on page 27 to learn how to use the  
Emergency Dial button.  
Program this button now so that you will be ready in an emergency (see  
Programming the Emergency Number” on page 27). Please note this button is  
already programmed with 911.  
Redial the Last Number  
1.  
Make sure the Superprint Pro80 LVD is  
on. The Power light should be lit.  
NAME OR NUM> _  
Dial  
Dial  
2.  
Press the  
NUM> is displayed.  
button. NAME OR  
Enter  
3.  
Press  
to dial the number.  
REDIALING...5551234  
REDIALING... is displayed followed  
by the telephone number.  
Enter  
4.  
When the other TTY starts ringing, the message LINE IS RINGING flashes on  
the display.  
If the other TTY is busy, LINE IS BUSY flashes on the display. Try again later to  
place the call or see “Automatically Redial a Busy Number” on page 17.  
5.  
6.  
When the other person answers the call, his or her Greeting is displayed on your  
TTY. Type a reply to continue your conversation.  
On/Off  
When your conversation is over, press  
. The screen is blank.  
Ctrl  
Esc  
You can also hold down the  
key and press the  
button. This will  
hang up the call without turning off the Superprint Pro80 LVD.  
16 CALLING & ANSWERING  
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Automatically Redial a Busy Number  
When you place a call and reach a telephone that is “busy,” the Superprint Pro80 LVD  
lets you automatically redial the number. The Auto Redial function dials the number up  
to 15 times and notifies you when the other phone rings by flashing the display.  
1.  
The number you have dialed is “busy.”  
** LINE IS BUSY **  
Enter  
2.  
3.  
Press  
. The message, AUTO  
AUTO REDIAL <YES>  
REDIAL <YES> is displayed.  
Enter  
Enter  
Press  
. ** AUTO REDIAL  
** AUTO REDIAL ON **  
ON ** is displayed briefly. Then,  
AUTO REDIAL 00 is displayed.  
Every minute, the Superprint Pro80  
LVD redials the number. If the other  
TTY starts to ring, the display flashes.  
Enter  
If the other TTY is still busy after 15  
tries, Auto Redial quits. You can also  
Esc  
press  
at any time to stop.  
4.  
When the display flashes the message  
LINE IS RINGING, watch the display.  
When the other person answers the call  
by typing a greeting, you can type a  
response and continue the conversation.  
All received text is flashing until you  
respond.  
LINE IS RINGING  
CALLING & ANSWERING 17  
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Call Progress  
How can I tell what is happening with the call?  
The Superprint Pro80 LVD shows you the “call progress” using a  
combination of the Display and the Signal light.  
Most calls require two rings before the Superprint Pro80 LVD displays call  
Signal light  
is...  
The Display  
shows this...  
This is the  
call progress...  
Steadily on  
(blank)  
Dial tone  
(phone line working)  
Flashing slowly  
LINE IS RINGING  
LINE IS BUSY  
(blank)  
Telephone/TTY  
ringing  
Flashing quickly  
(regular pattern)  
Telephone/TTY busy  
Flickering  
Person picking up  
(irregular pattern)  
handset or speaking.  
Special Dialing Requirements  
I need an “outside line.”  
You may need to type a “9” or other number to reach an outside line if you are calling  
from an office building (see “Dialing Prefix” on page 53). The exact method of dialing  
will depend on the telephone system, but will be the same as any other telephone used  
on that system.  
I need to “pause” while dialing.  
Type a comma ( , ) to pause for two seconds while dialing. For example (9, 222 5555).  
This might be used when dialing an outside line with some office telephone systems.  
I need to call long distance.  
Enter  
When dialing, type a “1,” the area code and the number before pressing  
.
18 CALLING & ANSWERING  
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I need to dial special symbols.  
In order to dial the pound sign ( # ) or the asterisk symbol ( * ), you must be using tone  
dialing (see “Dial Using” on page 53). These might be used with automated touchtone  
answering systems or with office telephone systems. Be sure to hold down the  
while pressing the number key with the desired symbol.  
key  
I need to dial a “hook flash.”  
Dial  
Press the  
button then type an exclamation point ( ! ). This might be used for  
transferring a call. If more numbers are required after the hook flash, these should be  
Enter  
typed while you are still in Dial mode, before pressing  
.
ANSWERING A CALL  
1.  
The display flashes the message LINE  
IS RINGING when the Superprint  
Pro80 LVD receives a call.  
HELLO THIS IS JOHN  
2.  
Type a greeting and wait for a reply.  
Type  
3.  
When your conversation is over, press  
On/Off  
. The screen is blank.  
On/Off  
Ctrl  
You can also hold down the  
key  
Esc  
and press the  
button. This will  
hang up the call without turning off  
the Superprint Pro80 LVD.  
CALLING & ANSWERING 19  
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CONVERSATION ETIQUETTE  
Below are some procedures, shortcuts and abbreviations that are commonly used in TTY  
conversations.  
GA  
“go ahead.”  
GA  
When you are done typing, type “GA” (or press  
) to let the other  
person know you are done and that they can start typing.  
GA OR SK “go ahead or stop keying”  
When you are ready to end the conversation, “GA OR SK” lets the other  
person know you are finished but that they can add any last words before  
ending the conversation.  
SKSK  
“stop keying, stop keying.”  
SK  
Type “SKSK” (or press  
“SK” before hanging up.  
twice) and wait for the other person to type  
CD  
“could”  
PLS  
Q
“please”  
CUL  
CUZ  
HD  
“see you later”  
“because”  
“?” (question mark)  
“are”  
R
“hold”  
SHD  
THX  
TMW  
U
“should”  
“thanks”  
“tomorrow”  
“you”  
MTG  
NBR  
OIC  
CA  
“meeting”  
“number”  
“oh, I see”  
“communication assistant”  
UR  
“your”  
CONVERSATION MEMORY  
How long is a Conversation stored?  
The Superprint Pro80 LVD stores up to 11,264 characters (letters, spaces,  
punctuation etc.). This memory space is also used for Auto-Answer  
messages. When all of this space is filled, the oldest Conversations are  
deleted to make room for new ones.  
About Conversations  
Everything typed during a call is automatically saved in memory. These are called  
conversations. A conversation includes the date and time stamp and everything sent and  
received during a call.  
20 CALLING & ANSWERING  
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Reviewing Conversations  
1.  
2.  
Turn on the Superprint Pro80 LVD, the Power light should be lit.  
Press . The previous conversations are scrolled backwards across the display. You  
can tell when you have reached the beginning of a conversation because you will  
see five dashes  
( - - - - - ) followed by the date and time that the conversation started.  
Shift  
3.  
To scroll forward, press . To scroll faster, press and hold the  
key while  
scrolling. Then, let go of the  
key.  
Printer  
4.  
5.  
Press  
to print the conversation you are currently reviewing.  
Esc  
Press the  
button when you are finished reviewing Conversations.  
Clearing Conversation Memory  
To clear all conversations:  
1.  
2.  
3.  
4.  
Turn on the Superprint Pro80 LVD, the Power light should be lit.  
Clear  
Press  
Press  
. CLEAR <CONVERSATION> is displayed.  
. CLR CONV <NO> is displayed.  
Enter  
Spacebar  
Press the  
to change the option to <YES>. Then,  
Enter  
press  
. CONVERSATION CLEARED is displayed.  
Printing Conversations  
If you have the printer on, all conversations are printed as they occur.  
To print one conversation that is currently in memory, review it at a time when you are  
not currently having a TTY conversation. Press  
to scroll backward through the  
Printer  
conversations that are in memory. Press  
to print the conversation that is currently  
being reviewed on the display. The printout begins back at the date and time and  
continues until the beginning of the next conversation.  
Program  
To print all conversations that are currently in memory, hold down the  
key and  
Printer  
press  
. The last five items in this menu allow you to print  
“sections” of memory (see “The Printer Button” on page 54).  
CALLING & ANSWERING 21  
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INTERRUPTING  
®
The Interrupt Function is made possible by Turbo Code.  
This function lets you interrupt the other person while they are typing.  
This way, you can inject a thought or make a comment, just as you can in  
a face-to-face conversation. To use this function, both you and the person  
you are calling need TTYs with Turbo Code. For more information on  
Turbo Code, see Chapter 11.  
Interrupting During a Conversation  
1.  
2.  
3.  
Look for the Turbo Code dot on the display to verify that the TTYs have connected  
using Turbo Code. This dot looks like a period and is found on the left side of the  
display.  
Interrupt  
While the other person is typing, press the  
key. The Superprint Pro80  
LVD displays INTERRUPT REQUESTED. The other TTY displays INTERRUPT  
and their Ring Flasher flashes (this function may vary on other TTYs).  
The other person may stop typing and allow you to go ahead or may choose to  
ignore your interruption.  
Responding to an INTERRUPTMessage  
If INTERRUPT flashes on the display, the other person wants to interrupt you. Come to  
a good stopping point and type “GA” to allow the other person to type. You may also  
choose to ignore the interruption.  
Turning off Interrupt  
Turning off Interrupt prevents the person you are calling from interrupting you. You can  
Interrupt  
still use the  
key to interrupt the other person.  
Options  
1.  
2.  
3.  
4.  
5.  
Press the  
Press  
Press the  
Press  
button. CODE <AUTOMATIC> is displayed.  
until INTERRUPT <ON> is displayed.  
Spacebar  
to change the setting to <OFF>.  
Enter  
to save this setting. INTERRUPTS ARE OFF is displayed.  
Esc  
Press  
to return to conversation mode.  
22 CALLING & ANSWERING  
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CHAPTER  
4
ADVANCED CALLING  
GREETING  
Personalize your Greeting  
Your TTY has a preprogrammed message that is sent when you press  
Greeting  
that says “HELLO GA.”  
You can edit this message to include your name or anything else you want  
Program  
Greeting  
by holding down the  
key and pressing the  
button.  
Using the Greeting to Answer a Call  
1.  
The display flashes the message LINE  
IS RINGING when the Superprint Pro80  
LVD receives a call.  
HELLO GA  
Greeting  
Greeting  
2.  
Press  
. HELLO GA is sent as  
your Greeting. The time and date is  
also displayed at the beginning of every  
conversation.  
Editing the Greeting Message  
1.  
2.  
Turn on the Superprint Pro80 LVD.  
Program  
Hold down the  
key and press  
GREETING> HELLO GA  
Greeting  
. GREETING> HELLO GA is  
Greeting  
displayed.  
Clear  
3.  
Press  
to delete the  
Press  
preprogrammed message.  
Type your Greeting.  
Enter  
Program  
4.  
5.  
Press  
to save the Greeting and  
Hold  
down  
exit the menu. ** MEMO SAVED **  
is displayed.  
ADVANCED CALLING 23  
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THE VOICE ANNOUNCER  
Help people recognize a TTY call.  
The Voice Announcer is helpful when you are calling someone who has  
both a telephone and a TTY. If the person answers using the telephone,  
this message says that you are calling from a TTY and asks him or her to  
please use a TTY. Another way to announce a TTY call is with the Auto  
1.  
2.  
Turn on the Superprint Pro80 LVD.  
Dial  
Press  
. NAME OR NUM is  
displayed.  
3.  
4.  
Type or select the number you wish to  
Enter  
dial and press  
followed by the number is displayed.  
. DIALING...  
When the other person’s telephone starts  
ringing, the Superprint Pro80 LVD Signal  
light flashes slowly and LINE IS  
RINGING is displayed.  
Ctrl  
5.  
Hold down the  
key and press the  
Announcer  
key. A voice recording that  
says, “TTY CALL, PLEASE USE TEXT  
TELEPHONE” is played and repeats  
continuously. This message is also  
displayed on your TTY.  
TTY CALL, PLEASE USE  
If the person you are calling answers with  
a telephone, he or she will hear this  
message.  
Watch the display. When the other  
person has answered by TTY, the  
conversation can proceed and the  
announcer will stop.  
Ctrl  
ANNOUNCER  
Hold  
down...  
...and  
press  
6.  
24 ADVANCED CALLING  
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THE RELAY VOICE ANNOUNCER  
Tell voice callers to call you through Relay.  
The Relay Voice Announcer is helpful when someone calls you by voice.  
The Relay Voice Announcer is a message recorded in a woman’s voice that  
let’s the caller know that you use a TTY. You can also enter the phone  
number of your local relay service and the voice will read this as part of  
Answering a Call with the Relay Voice Announcer  
1.  
The display flashes the message LINE IS  
RINGING when the Superprint Pro80 LVD  
receives a call.  
Greeting  
2.  
3.  
Type a greeting or press  
.
Watch the Signal light. If the person who is  
calling is using a telephone and is speaking  
into the handset, the Signal light blinks  
erratically.  
Relay Voice  
4.  
Press  
. A voice recording that says,  
PLEASE USE TEXT TELE  
“PLEASE USE TEXT TELEPHONE OR  
DIAL RELAY” is played and repeats  
continuously. This message is also displayed  
on your TTY.  
Relay Voice  
If you have programmed the relay service’s  
phone number, this will be spoken as part of  
the message.  
5.  
Let the message play a few times then press  
On/Off  
to hang up. This allows the person to  
call back using a TTY or a relay service.  
ADVANCED CALLING 25  
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Programming the Relay Voice Announcer Phone Number  
1.  
2.  
Turn on the Superprint Pro80 LVD, the Power light should be lit.  
Program  
Relay Voice  
Hold down the  
displayed.  
key and press  
. VOICE NUMBER> is  
3.  
4.  
Type the number that a hearing person can call to reach your local TRS.  
Enter  
Press  
. VOICE NUMBER SAVED is displayed.  
SEND MEMO  
What is a Memo?  
A Memo is a short message that you save in the Superprint Pro80 LVD  
memory and later send to someone during a conversation. For information  
on saving and editing Memos, see Chapter 5 on p. 31.  
1.  
2.  
At any point during a conversation when  
SEND MEMO> PIZZA  
Send Memo  
it is your turn to type, press  
.
Send Memo  
SEND MEMO > is displayed (see  
Chapter 5 for more information on Saving  
A Memo).  
Begin typing the first few letters of the  
name of the Memo you want to send.  
When you have typed enough letters, the  
whole Memo name is displayed.  
If you don’t remember what name is used  
for the Memo, you can use the  
keys to look through the list of Memos.  
Enter  
3.  
4.  
Press  
when the name of the  
desired Memo is displayed.  
The Memo is sent and displayed the same  
way it would be if you were typing the  
message during the conversation.  
Continue the conversation.  
26 ADVANCED CALLING  
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You may choose what number is saved for  
the Emergency button.  
You may choose to save an emergency telephone number for the button.  
However, this button is provided only as a convenience. Ultratec assumes  
no responsibility for customer reliance upon this memory feature.  
This button is preprogrammed with 911.”  
EMERGENCY DIAL  
Calling an Emergency Number  
1.  
2.  
3.  
4.  
Make sure the Superprint Pro80 LVD is on. The Power light should  
be lit.  
Emergency  
Press the  
button. DIALING EMERG. NUM is displayed briefly. After a  
short pause, DIALING...911 is displayed.  
When the other TTY starts ringing, the Superprint Pro80 LVD Signal light flashes  
slowly and LINE IS RINGING is displayed.  
When the other person answers the call, his or her Greeting is displayed on your  
TTY. Type a reply to continue your conversation.  
Programming the Emergency Number  
1.  
Turn on the Superprint Pro80 LVD, the Power light should be lit.  
Program  
Emergency  
2.  
Hold down the  
displayed.  
key and press  
. EMERGENCY NUMBER>91 is  
Clear  
3.  
4.  
Press  
to clear the preprogrammed number.  
Type the number you wish to call in an emergency such as the local police or fire  
department.  
Enter  
5.  
Press  
. EMERGENCY NUM SAVED is displayed.  
ADVANCED CALLING 27  
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RELAY DIAL WITH E-TURBO  
This section is for people whose Telecommunications Relay Service (TRS) supports  
E–Turbo technology. Please refer to the next section, “Relay Dial (without E-Turbo),” if  
E–Turbo is not available in your area.  
E-Turbo calls are more streamlined.  
If your relay service is E-Turbo compatible, you can take advantage of the  
most streamlined way to call through relay. With E-Turbo, many of the  
details of a relay call are automatically handled for you:  
1. You dial the phone number of the person you are calling. Your  
Superprint Pro80 automatically connects to your TRS.  
2. There is no need to interact with the Communications Assistant (CA).  
3. Your preferences are automatically sent to the TRS, such as your  
preference for a male or female CA or which long distance carrier to use.  
Turning E-Turbo On  
Options  
1.  
2.  
3.  
4.  
5.  
Press  
Press  
. CODE < AUTOMATIC> is displayed.  
until E-TURBO is displayed.  
Spacebar  
Press the  
to select <ON>.  
Enter  
Press  
Press  
. **E-TURBO ON** is displayed briefly.  
Esc  
to exit the Options menu.  
Programming the E-Turbo Relay Phone Number  
1.  
2.  
3.  
4.  
Check with your TRS for the best number to use for E-Turbo calls.  
Turn on the Superprint Pro80 LVD.  
Program  
Relay  
Hold down the  
key and press  
. RELAY NUMBER> is displayed.  
Type the access number of your TRS. There is space for up to 20 characters. Use  
Back Space  
the  
key to correct mistakes.  
Enter  
5.  
6.  
Press  
. ** RELAY NUMBER SAVED ** is displayed briefly.  
Then, USER PREF is displayed.  
Type the letter(s) of the relevant setting from the following chart.  
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Available User Preference Settings:  
D
V
M
B
X
E
Do not dial thru  
VCO on  
Male CA  
Braille  
Do not explain Relay C  
English language  
French language  
2-line VCO  
Z
H
F
Do not type recordings verbatim  
HCO on  
Female CA  
Do not announce Relay  
Request calling card  
German language  
Spanish language  
A
G
S
R
2
For example: If VCO will be used when placing calls through relay, type the  
letter, “V” in this menu. Then, the TRS will recognize calls as being VCO calls.  
Enter  
5.  
6.  
Press  
to move to the next menu option. CARRIER is displayed.  
Enter  
If you do not wish to specify a long distance provider, press  
displayed.  
. USER ID is  
If you wish to specify a long distance provider, you may fill in the carrier-of-choice  
option. To do this, contact your TRS for the code for your preferred long distance  
Enter  
provider. Type this code and press  
. USER ID is displayed.  
You may also select a carrier of choice on a call-by-call basis by using a  
10–10–XXX number. Simply type the desired 10–10–XXX prefix before the  
number of the person you are trying to call. This overrides any preset carrier-of-  
choice setting.  
7.  
Do NOT make any changes to the USER ID setting unless told to do so by your  
Esc  
TRS. Press the  
button to exit this menu.  
Placing a Call Using Relay Dial with E-Turbo  
1.  
2.  
3.  
Make sure the Superprint Pro80 is on. The Power light should be lit.  
Relay  
Press the  
button. TYPE NAME OR NUMBER is displayed.  
Enter  
Type the number of the person you wish to call and press  
.
4. DIALING RELAY... is displayed followed by the number of the TRS that you have  
programmed for this button.  
The call is automatically placed through the TRS. You may see some messages  
such as the CA’s greeting or the status of your call being dialed.  
5.  
When the person you are calling answers the phone, continue your conversation as  
you would with any relay call.  
CHAPTER TITLE 29  
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RELAY DIAL (WITHOUT E-TURBO)  
Dial through Relay with one button.  
Relay  
When you program the  
button, you save time whenever you place  
a call through Relay. With one touch, you can automatically dial the  
Programming the Relay Phone Number  
1.  
2.  
Turn on the Superprint Pro80 LVD.  
RELAY NUMBER>  
Program  
Relay  
Hold down the  
key and press  
Relay  
. RELAY NUMBER> is  
displayed.  
Press  
Program  
Hold  
down  
3.  
4.  
Type the telephone number for your  
local relay service. You may use  
punctuation such as dashes. There is  
space for up to 15 characters.  
RELAY NUMBER> 1 <800>  
Back Space  
Use the  
key to correct  
mistakes.  
Type  
Enter  
Press  
. RELAY NUMBER  
RELAY NUMBER SAVED  
SAVED is displayed.  
Enter  
Press  
30 ADVANCED CALLING  
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Placing a Call Using Relay Dial  
1.  
2.  
Make sure the Superprint Pro80 LVD is on. The Power light should be lit.  
Relay  
Press the  
button. DIALING... is displayed followed by the number of the  
TRS (Telecommunications Relay Service) that you have programmed for this  
button.  
3.  
4.  
When the Relay service TTY starts ringing, the Superprint Pro80 LVD Signal  
light flashes slowly and LINE IS RINGING is displayed.  
When the CA (Communications Assistant) answers the call, his or her Greeting is  
displayed on your TTY. Type instructions for the CA such as the number and the  
name of the person you wish to call. The CA will dial the number of the person  
you are calling and type information such as whether the phone is ringing or busy.  
5.  
6.  
7.  
When the person answers the phone, the CA will introduce the call and begin  
typing everything that the other person says.  
When the other person says GA, begin typing what you want to say. The CA will  
read what you type to the person you are calling.  
Continue your conversation.  
3-WAY CALLING  
Use Baudot code for 3way calling.  
Whenever you use 3-way calling, be sure that all three TTYs are using  
Baudot code (see “Code” on page 51). To change to Baudot, hold down the  
Ctrl  
Shift  
B
and  
keys then press  
.
If your telephone service includes conference calling capabilities, the Superprint Pro80  
LVD allows you to carry on a conversation with two other people.  
1.  
2.  
3.  
Call the first person you wish to talk to.  
When the first person answers the call, ask him or her to hold.  
Ctrl  
Shift  
F
Hold down the  
and  
keys then press . HOOK FLASH is displayed  
briefly. Then, NAME OR NUM is displayed.  
Enter  
4.  
5.  
Type the phone number of the second person and press  
.
When the second person answers the call, ask him or her to hold while you  
reconnect the first person.  
Ctrl  
Shift  
F
6.  
7.  
Hold down the  
calling conversation.  
Take turns as you would during a two-person conversation.  
and  
keys then press . You now have a 3–way  
ADVANCED CALLING 31  
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WAIT FOR RESPONSE  
What is Wait for Response?  
This function frees you from having to stare at the display when the  
person on the other end of the line asks you to hold. If someone asks you  
to hold during a conversation, turn on Wait for Response. Now, the  
display will flash when the other person starts typing again.  
Ctrl  
1.  
2.  
When someone asks you to hold during a conversation, hold down the  
key  
Shift  
W
and the  
key then press . "WAITING" is displayed.  
The display flashes when the other person starts typing again. Continue your  
conversation.  
TRANSFERRING CALLS  
Most systems require a hook flashto transfer calls.  
Office telephone systems vary widely but most will require the hook flash.  
To dial a hook flash on the Superprint Pro80 LVD, dial an exclamation point  
( ! ). For example, press the Dial key, then type an exclamation point, dial  
Use the following steps as a guide for transferring calls. Telephone systems can vary, so  
you may need to contact your system administrator for additional instructions.  
1.  
If you are talking to someone on the Superprint Pro80 LVD and you need to  
Dial  
transfer the call press  
displayed.  
to go into Dialing mode. NAME OR NUM is  
Shift  
1
2.  
Type an exclamation point (  
+
) followed by the number of the new  
extension to which you are transferring the call.  
For example: ! 3333  
Enter  
3.  
4.  
Press  
to dial the number.  
When the second person answers the call, inform him or her that you are  
transferring a call and ask him or her to hold while you transfer the call.  
On/Off  
5.  
Press  
to hangup your Superprint Pro80 LVD and complete the transfer.  
Ctrl  
Esc  
You can also hold down the  
key and press the  
button. This will  
hang up the call without turning off the Superprint Pro80 LVD.  
32 ADVANCED CALLING  
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CHAPTER  
5
USING MEMOS  
What is a Memo?  
A Memo is a short message that you save in the Superprint Pro80 LVD  
memory and later send to someone during a conversation. This can save  
time typing during a call because you save Memos ahead of time. Some  
examples of Memos might be a list of your favorite toppings for ordering  
pizza or a message you need to send to several different people.  
SAVING A NEW MEMO  
1.  
2.  
3.  
Turn on the Superprint Pro80 LVD.  
Program  
Send Memo  
Hold down the  
key and press  
. EDIT MEMO> is displayed.  
Type a name for your new Memo (8 characters maximum). The name cannot be the  
same as any other Memo name already stored.  
Enter  
4.  
5.  
Press  
. The name of the new Memo is displayed.  
Type the message you want to save for this Memo. You can use the  
move around in the message and the  
of the message.  
keys to  
Back Space  
key to delete parts  
Enter  
6.  
Press  
. ** MEMO SAVED ** is displayed.  
USING MEMOS  
Send Memo  
1.  
At any point during a conversation when it is your turn to type, press  
.
SEND MEMO> is displayed.  
2.  
Begin typing the first few letters of the name of the Memo you want to send.  
When you have typed enough letters, the whole name is displayed. If you don’t  
remember what name is used for the Memo, you can use the  
through the list of Memos.  
keys to look  
Enter  
3.  
4.  
Press  
when the name of the desired Memo is displayed. The Memo is sent  
and displayed the same way it would be if you were typing the message during the  
conversation.  
Continue the conversation.  
USING MEMOS 33  
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EDITING A MEMO  
Program  
Send Memo  
1.  
2.  
Hold down the  
key and press  
. EDIT MEMO> is displayed.  
Begin typing the first few letters of the name of the Memo you wish to edit. When  
you have typed enough letters, the whole name is displayed.  
If you don’t remember what name is used for the Memo, you can use the  
keys to look through the list of Memos.  
Enter  
3.  
4.  
Press  
. The name of the Memo is displayed followed by the message.  
Edit the message as needed. You can use the  
message, the  
keys to move around in the  
Back Space  
key to delete parts of the message or the Clear button to  
delete the entire message.  
Enter  
5.  
Press  
. ** MEMO SAVED ** is displayed.  
PRINTING A MEMO  
You can print all of the Memos at once.  
Program  
Printer  
Hold down the  
key and press  
. Press  
to scroll down.  
The last five options allow you to print all the items of a particular type  
(see “The Printer Button” on page 54).  
Program  
Send Memo  
1.  
2.  
3.  
4.  
Hold down the  
key and press  
. EDIT MEMO> is displayed.  
Press to look through the list of Memos.  
When the desired Memo is displayed, press  
Printer  
. The Memo is printed.  
Esc  
Press  
to leave the Memo menu.  
CLEARING A MEMO  
Program  
Send Memo  
1.  
2.  
3.  
4.  
5.  
Hold down the  
Press the  
Clear  
key and press  
. EDIT MEMO> is displayed.  
keys to look through the list of Memos.  
Press  
Press  
Press  
. CLEAR MEMO <YES> is displayed.  
. ** MEMO CLEARED ** is displayed.  
to leave the Memo menu.  
Enter  
Esc  
34 USING MEMOS  
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CHAPTER  
6
USING THE DIRECTORY  
How many telephone numbers can I store in the Directory?  
The Superprint Pro80 LVD will store 99 numbers. When saving numbers  
remember that each entry must be given a unique name.  
SAVING A NEW TELEPHONE NUMBER  
Program  
Directory  
1.  
2.  
Hold down  
and press  
.TYPE NAME OR ARROWS is displayed.  
Enter  
Type a new name and press  
blinking cursor where you can begin to type the number. A name can be up to 16  
characters long including letters, spaces and numbers.  
. PHONE NUMBER> _ is displayed with a  
3.  
Type the number. There is room for up to 20 characters. You can insert dashes,  
parentheses or spaces, but they are not required. You can also use the  
corresponding letters from a standard telephone keypad. For example:  
Some company publishes its phone number as: 1 (800) 555-HEAR  
When dialed on a telephone, the number turns out to be: 1 (800) 555-4327  
You can type the number either way on the Superprint Pro80 LVD.  
You can use the following keys while typing or editing numbers: The  
Back Space  
keys to move through the number without deleting. The  
key to  
Clear  
erase characters. The  
button to erase the entire number.  
Enter  
4.  
5.  
Press  
Press  
. DIR ENTRY SAVED is displayed.  
to exit the Directory.  
Esc  
EDITING A NUMBER  
Program  
Directory  
1.  
2.  
Hold down  
and press  
.TYPE NAME OR ARROWS is displayed.  
Type the name for the number you want to edit. If you do not remember what  
name is used for the number, you can use the  
of numbers in the Directory.  
keys to look through the list  
Enter  
3.  
Press  
. The number is displayed.  
USING THE DIRECTORY 35  
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You can print all of the Directory at once.  
Program  
Printer  
Hold down the  
key and press  
. Press  
to scroll down.  
The last five options allow you to print all the items of a particular type  
(see “The Printer Button” on page 54).  
4.  
5.  
Use the following keys while editing numbers: The  
keys to move through  
Back Space  
the number without deleting. The  
key to erase characters.  
Enter  
Esc  
Press  
to save the number or press  
to exit this menu.  
PRINTING A DIRECTORY ENTRY  
Dial  
1.  
2.  
3.  
Press  
Press  
. NAME OR NUM> is displayed.  
to scroll through the list of numbers in the Directory.  
When the desired entry is displayed, press  
printed.  
Printer  
. The name and number are  
CLEARING A DIRECTORY ENTRY  
Program  
Directory  
1.  
2.  
Hold down  
and press  
.TYPE NAME OR ARROWS is displayed.  
Type the name for the number you want to clear. If you do not remember what  
name is used for the number, you can use the  
of numbers in the Directory.  
keys to look through the list  
Clear  
3.  
4.  
5.  
Press the  
button. CLEAR J SMITH <YES> is displayed.  
Enter  
Press  
Press  
. ** CLEARED ** is displayed.  
to exit the menu without making any changes.  
Esc  
CLEARING THE DIALING DIRECTORY  
Important! Are you sure you want to clear the Directory?  
Clearing the Directory will permanently delete ALL the telephone  
numbers that you have saved into the Directory. To be safe, print out the  
Directory first (see “The Printer Button” on page 54).  
36 USING THE DIRECTORY  
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CHAPTER  
7
USING AUTO-ANSWER  
Auto-Answer does not record voice messages.  
If someone calls you by voice and reaches your Superprint Pro80 LVD  
while Auto-Answer is on, he or she will hear the Relay Voice Announcer  
message. This message explains that the caller should either use a TTY or  
call using a relay service.  
HOW AUTO-ANSWER WORKS  
You can turn on Auto-Answer when you are going to be away from your Superprint  
Pro80 LVD and unable to answer calls. It will answer the call and record text messages  
for you. When the Superprint Pro80 LVD answers calls, it sends both the Relay Voice  
Announcer message and the Auto-Answer memo.  
The Relay Voice Announcer is a recording of a woman’s voice that says, “Please use text  
telephone or dial relay.” If you programmed in the Relay number, it also reads the  
telephone number for the local relay service. For more information, see “The Relay Voice  
Announcer” on page 25.  
Auto-Answer sends a message that reads, “YOU HAVE REACHED AN ANSWERING  
MACHINE, PLEASE LEAVE A MESSAGE, GA.” To change what is sent, see  
Editing the Outgoing Message” on page 37.  
After the outgoing message has been sent, the caller can type a message for you to read.  
The Superprint Pro80 LVD saves the message in memory, prints the message and adds 1  
to the number of calls which is displayed. The Superprint Pro80 LVD hangs up when  
nothing has been received for 45 seconds.  
Can I answer a call even if Auto-Answer has already answered?  
Yes. If someone is calling you, interrupt the Auto-Answer function by  
Esc  
pressing  
. Then, begin typing to answer the call.  
USING AUTO-ANSWER 37  
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AUTO-ANSWER MEMORY  
The Superprint Pro80 LVD will store approximately 100 short messages. The exact  
number of messages depends on the amount of space available in shared memory. If the  
memory does get full, “MESSAGE MEMORY FULL” is added to the last entry and the  
Superprint Pro80 LVD stops saving messages. However, it continues to answer calls as  
long as the printer is on. The total number of calls is still counted and all messages are  
printed. If the printer is off and the memory is full, then the Superprint Pro80 LVD stops  
answering calls.  
TURNING AUTO-ANSWER ON  
Auto-Answer  
1.  
Press  
. If a new message has been saved that has not been reviewed, AA  
ON 1 NEW MSG is displayed. If there aren’t any new messages, AA ON 0  
NEW MSGS is displayed.  
2.  
3.  
Leave the Superprint Pro80 LVD on to answer calls while you are away.  
If the Superprint Pro80 LVD receives a call while you are away from home,  
AA ON 1 NEW MSG will be displayed when you return.  
TURNING AUTO-ANSWER OFF  
Auto-Answer  
Press  
On/Off  
. AUTO ANSWER OFF is briefly displayed. You can also press  
to turn off the Superprint Pro80 LVD. To interrupt and take a call, press  
Esc .  
REVIEWING MESSAGES  
Why does my display look different?  
If you have Caller ID on in addition to Auto-Answer, you will see more  
information on your display. The display might look like this: 1 AA MSG  
0 CALLS. For more information on Caller ID, please see Chapter 8 on  
page 41.  
1.  
2.  
When Auto-Answer is on, the AA ON message is displayed.  
If a new message has been left for you that has not been reviewed,  
AA ON 1 NEW MSG is displayed. If there aren’t any new messages,  
AA ON 0 NEW MSGS is displayed.  
Press  
to begin reviewing your messages.  
The display will tell you how many messages are saved and how much memory is  
remaining. Then, each Auto-Answer message scrolls across the display. Each  
message begins with five dashes ( - - - - - ) and the date and time that it was  
received.  
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Spacebar  
3.  
4.  
To pause at any time while reviewing messages, press the  
. Then press the  
Spacebar  
again to continue reviewing the messages.  
Esc  
To stop reading messages, press  
step 7.  
. CLEAR MSGS <NO> is displayed. Go to  
5.  
6.  
7.  
When finished, the Superprint Pro80 LVD displays, <END OF MESSAGES>.  
Esc  
Press  
. CLEAR MSGS <NO> is displayed.  
Spacebar  
Enter  
To clear messages, press  
to change the setting to <YES>. Then, press  
. MESSAGES CLEARED is displayed.  
Can I print all of the Auto-Answer Messages at once?  
Program  
Printer  
Hold down the  
key and press  
. Press  
to scroll down.  
The last five options allow you to print all the items of a particular type  
(see “The Printer Button” on page 54).  
EDITING THE OUTGOING MESSAGE  
Program  
Auto-Answer  
1.  
2.  
3.  
Hold down the  
Press  
Press the  
key and press  
. AA RINGS <2> is displayed.  
until CHANGE GREETING <NO> is displayed.  
Spacebar  
Enter  
to change the option to <YES>. Then, press  
.
ANSWER> YOU HAVE RE is displayed.  
4.  
Edit the message as needed.  
Back Space  
You can use the  
keys to move around in the message, the  
key to  
Clear  
delete parts of the message and the  
start over.  
button to delete the whole message and  
Enter  
5.  
Press  
to save this message and exit this menu. ** MEMO SAVED ** is  
displayed.  
SETTING THE NUMBER OF RINGS  
What does Toll Saver do?  
Toll Saver saves you the cost of a call when checking your Auto-Answer  
messages remotely. You can tell if you have any new messages because  
Auto-Answer picks up the call after two rings. If you do not have new  
messages, Auto-Answer waits for five rings. So, you can hang up after  
three rings without being charged for the call.  
USING AUTO-ANSWER39  
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Program  
Auto-Answer  
1.  
2.  
Hold down the  
key and press  
. AA RINGS <2> is displayed.  
Type the number of desired rings or “T” for Toll Saver. You can also press the  
Spacebar  
. The number of rings (<2> through <9>) or <TS> is displayed.  
Enter  
3.  
Press  
to save this setting. AA RINGS SAVED is displayed.  
TURNING OFF THE AUTO-ANSWER RELAY VOICE  
ANNOUNCER  
(See page 25 for information about the Auto-Answer Relay Voice Announcer.)  
Program  
Auto-Answer  
1.  
2.  
3.  
Hold down the  
key and press  
. AA RINGS <2> is displayed.  
Press  
Press the  
until AA VOICE < ON> is displayed.  
Spacebar  
Enter  
to change the option to <OFF>. Then, press  
.
AA VOICE OFF is displayed.  
Can I check messages when I am away from home?  
Yes, remote message retrieval allows you to use another TTY when you are  
away from your Superprint Pro80 LVD to check your Auto-Answer  
messages. In order to use this function you must first save a password in  
your Superprint Pro80 LVD. You will be able to read your messages from  
another TTY location only if a password has been saved.  
THE REMOTE MESSAGE RETRIEVAL OPTION  
Saving a Password  
Program  
Auto-Answer  
1.  
2.  
3.  
Hold down the  
key and press  
. AA RINGS <2> is displayed.  
Press  
Press the  
PASSWORD> is displayed.  
until CHANGE PASSWORD <NO> is displayed.  
Spacebar  
Enter  
to change the option to <YES>. Then, press  
. TYPE AA  
4.  
Type your password. Your password can be up to 8 characters long and can include  
letters and numbers only. There is room for only one password.  
Enter  
5.  
Press  
to save this setting. AA PASSWORD SAVED is displayed.  
Reading Auto-Answer Messages Remotely  
Auto-Answer  
1.  
Before you leave, press  
have saved a password.  
to turn Auto-Answer on and make sure you  
40 USING AUTO-ANSWER  
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2.  
3.  
Call your Superprint Pro80 LVD from a different TTY.  
Wait for the Superprint Pro80 LVD to answer the call and send the Auto-Answer  
message.  
4.  
5.  
Type a slash followed by your password like this: /MYPASS (your password).  
Enter  
Press  
. The Superprint Pro80 LVD sends all of the Auto-Answer  
information. When all of the messages have been sent, <END OF MESSAGES>  
is briefly displayed followed by CLEAR MESSAGES Y/N.  
Y
6.  
7.  
Press  
to clear messages. MESSAGES CLEARED is displayed and the  
Superprint Pro80 LVD hangs up.  
N
Press  
Press  
Press  
to skip clearing messages. REPLAY MESSAGES Y/N? is displayed.  
to replay messages. Go to step 5.  
to skip replaying messages. PLEASE HANG UP is displayed and the  
Y
N
Superprint Pro80 LVD hangs up.  
Here is a sample:  
J ohn calls from another TTY and  
waits for his Auto-Answer  
message to finish  
He types his password.  
When J ohn typed his password,  
it counted as another message.  
He decides not to clear his  
messages.  
He ends the call by deciding not  
to read his messages again.  
USING AUTO-ANSWER 41  
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42 USING AUTO-ANSWER  
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CHAPTER  
8
USING CALLER ID  
Caller ID is available from your telephone company.  
The Superprint Pro80 LVD allows you to view Caller ID information only  
if you subscribe to the service through your telephone company.  
ABOUT CALLER ID  
If you have subscribed to Caller ID service from your telephone company, you can view  
the information right on the Superprint Pro80 LVD display. No additional hardware is  
required!  
When you subscribe to Caller ID service, information about the people who call you is  
displayed while the Superprint Pro80 LVD display flashes, before you answer a call.  
Then, this information is saved along with the date and time of the call so you can  
review it later. Up to 99 Caller ID entries are saved. When more calls are received, the  
oldest entries are erased to make room for the new ones.  
Caller ID information includes the phone number of the caller. Phone companies offer  
different options for Caller ID. Some Caller ID services provide the caller’s name. The  
Superprint Pro80 LVD is compatible with both options. Because different Caller ID  
services are available, check with your telephone company if you have questions about  
what is included with your service.  
USING CALLER ID 43  
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TURNING ON CALLER ID  
Once you have subscribed to Caller ID service, turn on Caller ID to begin displaying and  
saving Caller ID information.  
Program  
1.  
Hold down the  
key and press the  
Caller ID  
CALLER ID  
<OFF>  
button.  
Caller ID  
CALLER ID <OFF> is displayed.  
Spacebar  
2.  
Press the  
to change the option  
Press  
Enter  
to <ON>. Then, press  
CALLER ID IS ON is displayed.  
.
Program  
Hold  
down  
VIEWING CALLER ID INFORMATION  
Why does my display look different?  
If you have Auto-Answer on in addition to Caller ID, you will see more  
information on your display. The display might look like this: 1 AA MSG  
0 CALLS. For more information on Auto-Answer, please see Chapter 7.  
When Receiving Calls  
... LINE IS RINGING ...  
ULTRATEC 238-5400  
1.  
The display flashes the message LINE  
IS RINGING when the Superprint  
Pro80 LVD receives a call. This is  
displayed only for the first ring.  
2.  
While the line is ringing, the Caller ID  
information is displayed. If you choose  
to answer the call, you may do so.  
If your Caller ID service includes name  
and number, both are displayed.  
If your service includes number only,  
the number is displayed.  
238-5400  
44 USING CALLER ID  
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3.  
The Caller ID information is displayed  
for eight seconds after the line stops  
ringing. If you do not pick up the call,  
1 NEW CALL is displayed.  
1 NEW CALL  
Reviewing Caller ID Entries  
Press the Caller ID button when Auto-Answer is also on.  
If you have Auto-Answer on in addition to Caller ID, you will need to  
Caller ID  
press  
before reviewing Caller ID entries. For more information  
on Auto-Answer, please see Chapter 7.  
1.  
2.  
Make sure Caller ID is on.  
X NEW CALLS should be displayed.  
You can still review previous Caller ID  
entries even if 0 NEW CALLS is  
displayed.  
Press  
to begin reviewing Caller ID  
entries.  
The Caller ID information from the  
most recent call is displayed. Each call  
is numbered on the left side of the  
display.  
1 ULTRATEC  
If your Caller ID service includes both  
name and number, the name is  
displayed in the first screen.  
If your service includes number only,  
the number is displayed in the first  
screen.  
1 238-5400  
USING CALLER ID 45  
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You can print all of the Caller ID entries in memory.  
Program  
Printer  
Hold down the  
key and press  
. Press  
to scroll down.  
The last five options allow you to print all the items of a particular type  
(see “The Printer Button” on page 54).  
3.  
With name and number service, you  
1 11/03 9:30AM  
can view the telephone number on a  
second screen. Then, date and time are  
Spacebar  
on a third screen. Press the  
view these screens.  
to  
4.  
Continue to press  
backwards through the Caller ID  
entries. To view an entry that is more  
to scroll  
recent, press  
.
Printer  
5.  
To print a Caller ID entry, press  
.
PRINTING IN PROGRESS  
Printer  
6.  
7.  
To clear a Caller ID entry, press the  
button. CLR 238-5400  
<NO> is displayed.  
CLR 238-5400 <NO>  
Clear  
Clear  
Spacebar  
Press the  
to change the  
** CLEARED **  
Enter  
option to <YES>. Then, press  
**CLEARED** is displayed.  
.
Enter  
Press  
2nd.  
Press  
1st...  
46 USING CALLER ID  
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Caller ID Displays  
The Display  
shows this...  
This is the  
meaning...  
TTY ON  
Caller ID is not on. To turn it on, hold down  
Program  
Caller ID  
the  
key and press the  
button.  
.. LINE IS RINGING ..  
NAME 555-1234  
Incoming call. If Caller ID is on,  
displayed only for the first ring.  
this is  
Caller ID display for name and number  
service. This is the caller’s name and  
telephone number. Displayed while line is  
ringing.  
555-1234  
Caller ID display for number only service.  
This is the caller’s telephone number.  
Displayed while line is ringing.  
NUMBER UNAVAILABLE  
NAME UNAVAILABLE  
The telephone company does not have  
Caller ID information for this caller.  
NUMBER BLOCKED  
2 NEW CALLS  
1 ULTRATEC  
The caller has used Caller ID blocking when  
placing this call.  
There are two Caller ID entries that have not  
been reviewed.  
The number of the call and the name of the  
caller. This is the first of three possible  
displays when reviewing Caller ID entries  
with name-and-number service.  
1 238-5400  
The number of the call and the phone number  
of the caller. This is the second of three  
possible displays when reviewing Caller ID  
entries with name-and-number service. This  
is the first of two possible displays when  
reviewing Caller ID entries with number only  
service.  
1 11/03 09:30 AM  
The number and the date of the call. This is  
the last display for each entry.  
USING CALLER ID 47  
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48 USING VOICE CARRY OVER  
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CHAPTER  
USING VOICE CARRY  
OVER (VCO)  
9
What is VCO?  
VCO stands for “Voice Carry Over.” Ultratec developed this technology to  
allow you to use your own voice during a conversation. You speak using a  
telephone and read responses using your Superprint Pro80 LVD. VCO calls  
can be made directly between two TTY users or placed through your  
Relay service.  
WHAT IS REQUIRED?  
You will need:  
Superprint Pro80 LVD connected to a telephone (see “Connecting Power & Phone  
Line” on page 9).  
The person you are calling (or who calls you) will need  
one of the following:  
A telephone if the call is placed through a Telecommunications Relay Service  
(TRS).  
Other TTY and a telephone both directly connected to the same phone line.  
Other TTY with acoustic cups and a telephone.  
USING VOICE CARRY OVER 49  
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VCO INFORMATION  
This section contains answers to frequently asked questions about VCO.  
How does the Telecommunications Relay Service (TRS) relay my VCO call?  
Every state in the U.S. has a TRS which links TTY users with those who do not have  
TTYs. With the TRS, VCO calls are made with the help of an operator called a  
Communications Assistant (CA). You can speak directly to the person you are calling.  
That person speaks his or her reply which the CA types for you to read on your TTY.  
This service is available 24 hours, 7 days a week.  
By law, all relay calls are kept strictly confidential. You may find your state’s toll-free  
TRS number in the front of your local telephone book.  
Does VCO automatically translate between voice and text?  
No. VCO requires the use of a TTY or TRS. During a VCO call through the TRS, the  
CA types the other person’s spoken words and you can read what is said on your display.  
During a direct VCO call, the other person types the message on a TTY.  
Is there an additional charge for using VCO and TRS?  
No. VCO does not cost anything! The TRS service is provided toll-free. Local calls are  
free. Long distance calls incur the same charges as standard voice conversations of the  
same duration, distance and time of day. Some phone companies also offer reduced rates  
for long distance.  
Where can I learn more about VCO?  
Contact your state’s TRS and ask them about the specific VCO options available to you,  
such as 2-line VCO and user profiles. Your state’s TRS number can be found in the front  
of your local telephone directory.  
What is HCO?  
Hearing Carry Over (HCO) is similar to VCO, in that it combines voice telephone  
calling with TTY calling. The difference is that instead of speaking for yourself and  
reading the reply, HCO lets you hear for yourself and then type the reply.  
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HOW TO PLACE A VOICE CARRY OVER (VCO) CALL  
Using the Telecommunications Relay Service (TRS)  
If the following is true, use these instructions:  
The person I am calling does not have a TTY.  
Relay  
1.  
2.  
Press  
to dial the TRS number (to program this button, see “Programming the  
Relay Phone Number” on page 28).  
Wait for the Communication Assistant (CA) to answer. Then, type the message,  
“VCO PLS GA” on the keyboard.  
3.  
4.  
Pick up the telephone handset.  
When you see the message VCO ON on the Superprint Pro80 LVD display, tell the  
CA by voice the number you want to call. The CA dials the number of the person  
you are calling.  
5.  
6.  
When the person answers, the CA types the person’s greeting so that you can read  
it on your Superprint Pro80 LVD.  
When you see “GA,” you can begin speaking directly into the telephone handset  
and read the replies that the CA types.  
Calling Directly  
If the following is true, use these instructions.  
The person I am calling is a hearing person who has a  
phone/TTY combination.  
1.  
2.  
Dial the phone number of the person you are calling on the Superprint Pro80 LVD.  
Wait for the person to answer. Watch your signal light and display to determine if  
he or she is answering by voice or using a TTY.  
3.  
If the person is speaking, pick up the telephone handset and tell the hearing person  
that you would like to use VCO.  
If the person is typing on a TTY, type on your Superprint Pro80 LVD that you  
would like to use VCO.  
4.  
When the other person is ready to use VCO, you can begin your conversation by  
speaking into the phone and reading what the other person types on your  
Superprint Pro80 LVD display.  
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52 USING VOICE CARRY OVER  
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CHAPTER  
PERSONALIZING GENERAL  
OPTIONS  
10  
There are several features programmed by  
the Options button.  
button lets you customize certain features of the Superprint  
Options  
The  
Pro80 LVD to your preferences. There are several features listed in this  
menu. Directions for customizing them are given in this chapter.  
THE OPTIONS BUTTON  
Code  
TTYs communicate with each other using a “language” which is called a “code.” The  
Superprint Pro80 LVD uses three different communication codes: Turbo Code, Baudot  
and ASCII (optional). Please see Chapter 11, “Using Codes” for more information.  
Options  
1.  
Press  
. CODE < AUTOMATIC> is displayed. This is the default setting  
which allows the Superprint Pro80 LVD to automatically determine the best code  
to use for each call. With this setting, the Superprint Pro80 LVD detects which  
codes the other TTY uses and selects the most appropriate one.  
Spacebar  
2.  
3.  
Press the  
Press  
to change the setting to the code you prefer.  
Enter  
Esc  
to save this setting or press  
to exit the Options menu without  
making any changes. Depending on the code that you select, other options may  
become available. For more information on these settings, see Chapter 11.  
Set the Clock  
Options  
1.  
2.  
3.  
Press  
. CODE < AUTOMATIC> is displayed.  
Press  
Press the  
until SET CLOCK <NO > is displayed.  
Spacebar  
Enter  
to change the option to <YES>. Then, press  
. The date  
and time are displayed with the first number flashing.  
4.  
Type each number, it will automatically advance to the next number.  
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Enter  
Esc  
5.  
Press  
when the date and time are correct, or press  
to exit the  
Options menu without making any changes.  
Turbo Code®  
For this option, it is recommended that you leave the setting as TURBO CODE < ON>.  
This allows the Superprint Pro80 LVD to use Turbo Code when it connects to another  
TTY that has this capability. Remember that when the Code option is set to CODE  
<AUTOMATIC>, the Superprint Pro80 LVD will automatically select the best code to  
use for each call. For more information on Turbo Code, please see Chapter 11.  
If you do choose to turn off Turbo Code follow these steps:  
Options  
1.  
2.  
3.  
4.  
Press  
Press  
. CODE < AUTOMATIC> is displayed.  
until TURBO CODE < ON> is displayed.  
Spacebar  
Press the  
to change the setting to <OFF>.  
Enter  
Press  
to save this setting and move to the next option in the menu, or press  
to exit the Options menu without making any changes.  
Esc  
E-Turbo™  
Enhanced Turbo Code (or E-Turbo) technology enables your TTY and your relay service  
to work together, streamlining your relay calls. Relays that offer E-Turbo provide calls  
that are more “functionally equivalent” to traditional voice calls than ever before. With  
E-Turbo, many of the details of a relay call are automatically handled for you:  
You dial the phone number of the person you are calling. Your Superprint Pro80  
LVD automatically connects to your TRS.  
●● There is no need for you to interact with the CA.  
●● Your preferences are automatically sent to the relay such as your preference for a  
male or famale CA.  
To turn E-Turbo on:  
Options  
1.  
2.  
3.  
4.  
5.  
Press  
Press  
. CODE < AUTOMATIC> is displayed.  
until E-TURBO is displayed.  
Spacebar  
Press the  
to select <ON>.  
Enter  
Press  
Press  
. **E-TURBO ON** is displayed briefly.  
Esc  
to exit the Options menu.  
You will also need to program the access telephone number for your E-Turbo compatible  
TRS. Please see page XX for more information about setting up and using E-Turbo.  
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Auto ID™  
Leave Auto ID on all the time.  
If you choose to turn Auto ID off, the Superprint Pro80 LVD will not  
automatically alert people that you are using a TTY. Without Auto ID,  
you will need to type in order to send TTY tones or use the Voice  
The Auto ID feature alerts a hearing person that you are calling from a TTY. It  
automatically sends a series of audible tones over the telephone line every few seconds.  
This helps people like 911 operators quickly recognize a TTY call.  
The tones are sent if someone picks up your call but no one begins typing. SENDING  
AUTO ID is displayed each time the tones are sent. Tones are also sent if no one types for  
a few minutes during a conversation. Auto ID turns off whenever you start typing.  
NOTE: If the message, SENDING AUTO ID appears on your display, you may still  
do any of the Superprint Pro80 LVD’s functions.  
It is recommended that you leave Auto ID on all the time so it will always be available  
in the event of an emergency. To turn off the Auto ID feature:  
Options  
1.  
2.  
3.  
4.  
Press  
Press  
. CODE < AUTOMATIC> is displayed.  
until AUTO ID < ON> is displayed.  
Spacebar  
Press the  
to change the setting to <OFF>.  
Enter  
Press  
to save this setting and move to the next option in the menu, or press  
to exit the Options menu without making any changes.  
Esc  
Dial Using  
The Superprint Pro80 LVD is set for touchtone dialing, which is correct for almost all  
telephone lines. With the Dial option, you can change the setting to pulse dialing if  
needed.  
Options  
1.  
2.  
3.  
4.  
Press  
Press  
. CODE < AUTOMATIC> is displayed.  
until DIAL USING < TONE> is displayed.  
Spacebar  
To change the setting to <PULSE>, press the  
.
Enter  
Press  
to save this setting and move to the next option in the menu, or press  
to exit the Options menu without making any changes.  
Esc  
Dialing Prefix  
A dialing prefix can be handy if you frequently have to type a series of numbers before  
dialing a phone number. This is common in office settings where a code such as “9” is  
required to obtain an “outside line.” When a Dialing Prefix is saved, the Superprint  
Pro80 LVD will always dial the prefix before dialing a number from the Dialing  
Directory. The Dialing Prefix is not used when dialing from the keyboard.  
PERSONALIZING GENERAL OPTIONS 55  
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Options  
1.  
Press  
. CODE < AUTOMATIC> is displayed.  
What items are programmed by the Printer button?  
All of the settings that affect how your printouts look are programmed  
Printer  
with the  
button. You have choices about the size of the font and  
the way conversations are printed. With this button, you can also choose  
to print all the items of a particular type such as all the Auto-Answer  
messages currently in memory.  
Print Font  
Usually, the Superprint Pro80 LVD prints everything in bold letters. With the Print Font  
option you can choose between normal, bold, wide or large letters.  
Program  
Printer  
1.  
Hold down the  
displayed.  
key and press  
. PRINT FONT <BOLD> is  
Spacebar  
2.  
3.  
Press the  
to change the setting.  
Enter  
Press  
to save this setting and move to the next option in the menu, or press  
to exit the Print Setup menu without making any changes.  
Esc  
Printer crosses paper twice for large print font.  
An occasional white line may appear across text when using the large  
print font. This happens because the printer moves across the paper two  
times for each line of text. This does not mean that there is anything  
wrong with the printer.  
2.  
3.  
4.  
5.  
6.  
Press  
Press the  
Press  
until EDIT PREFIX <NO> is displayed.  
Spacebar  
to change the option to <YES>.  
Enter  
. DIALING PREFIX > is displayed.  
Type the prefix. There is room for up to 29 characters.  
Enter  
Press  
to save this setting and move to the next option in the menu, or press  
to exit the Options menu without making any changes.  
Esc  
Interrupt  
Interrupt  
If you turn Interrupt off, you will not receive Interrupt request messages. Your  
key will still send the interrupt message while someone else is typing.  
Options  
1.  
2.  
3.  
Press  
Press  
. CODE < AUTOMATIC> is displayed.  
until INTERRUPT <ON> is displayed.  
Spacebar  
Press the  
to change the setting to <OFF>.  
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Enter  
4.  
Press  
to save this setting and move to the next option in the menu, or press  
to exit the Options menu without making any changes.  
Esc  
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THE PRINTER BUTTON  
Print Case  
Usually, what you type is printed in lower case letters and what is typed by the person on  
the other end of the line is printed in upper case letters. With the Print Case option you  
can also choose to have printing appear in either all upper case or all lower case.  
Program  
Printer  
1.  
Hold down the  
displayed.  
key and press  
. PRINT FONT <BOLD> is  
2.  
Press  
displayed.  
to scroll through the options until PRINT CASE <UP/LOW> is  
Spacebar  
3.  
4.  
Press the  
to change the setting.  
Enter  
Press  
to save this setting and move to the next option in the menu, or press  
Esc  
to exit the Print Setup menu without making any changes.  
Print all Auto-Answer Messages  
Program  
Printer  
1.  
2.  
3.  
4.  
Hold down the  
displayed.  
key and press  
. PRINT FONT <BOLD> is  
Press  
displayed.  
Press the  
to scroll through the options until PRINT AA MSGS <NO> is  
Spacebar  
Enter  
to change the setting to <YES>. Then, press  
. A list of  
every Auto-Answer message and the time it was received is printed.  
Press  
Esc  
to stop printing, if needed.  
Print all Caller ID Entries  
Program  
Printer  
1.  
Hold down the  
displayed.  
key and press  
. PRINT FONT <BOLD> is  
2.  
3.  
Press  
Press the  
every Caller ID entry is printed.  
to scroll through the options until PRINT CALLS <NO> is displayed.  
Spacebar  
Enter  
to change the setting to <YES>. Then, press  
. A list of  
Esc  
4.  
Press  
to stop printing, if needed.  
Print Dialing Directory  
Program  
Printer  
1.  
2.  
3.  
4.  
Hold down the  
displayed.  
key and press  
. PRINT FONT <BOLD> is  
Press  
displayed.  
Press the  
to scroll through the options until PRINT DIAL DIR <NO> is  
Spacebar  
Enter  
to change the setting to <YES>. Then, press  
. A list of  
all the names and numbers in the Directory is printed.  
Press  
Esc  
to stop printing, if needed.  
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CHAPTER  
11  
USING CODES  
COMMUNICATION CODES  
TTYs communicate with each other using a kind of “language” which is called a  
“communication protocol” or “code.” The Superprint Pro80 LVD uses three different  
communication codes: Turbo Code®, Baudot and ASCII (optional).  
The Superprint Pro80 LVD automatically decides which code to use while  
communicating with other TTYs. It can tell what codes the other TTY uses and selects  
the most appropriate code.  
For various reasons, you can set the Superprint Pro80 LVD to use only the code that you  
tell it to. It will return to the default setting when you turn it off.  
TURBO CODE  
About Turbo Code  
When your Superprint Pro80 LVD connects to another TTY that uses Turbo Code, your  
conversation occurs as fast as you type. This means that your conversation is sent using  
“real time” transmission and reception without annoying delays. Plus, Turbo Code allows  
you to interrupt the other person.  
S.O NICE TO HERE FROM YOU  
The Turbo Code Dot  
You can tell when the TTY has connected using Turbo Code because a small dot, like a  
period, is displayed on the left side of the display.  
If you wish to turn off Turbo Code, see “Turbo Code” on page 52.  
USING CODES 59  
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Selecting Turbo Lock  
To make sure that you are using Turbo Code with a call, you may “lock” your unit in  
Turbo Code by selecting Turbo Lock:  
Options  
1.  
2.  
Press  
. CODE < AUTOMATIC> is displayed.  
Spacebar  
Enter  
Press the  
to change the option to <TURBO LOCK>. Then, press  
.
TURBO LOCK <OFF> is displayed.  
Spacebar  
Enter  
3.  
4.  
Press the  
to change the option to <ON>. Then, press  
.
** TURBO LOCK ON ** is displayed.  
Esc  
Press  
to exit the Options menu.  
BAUDOT CODE  
Options  
1.  
2.  
3.  
4.  
Press  
. CODE < AUTOMATIC> is displayed.  
Spacebar  
Press the  
to change the setting to <BAUDOT>.  
Enter  
Press  
. BAUDOT <45> is displayed.  
Spacebar  
Enter  
Press the  
to select either <45> or <50>. Then, press  
to save it. ** BAUDOT CODE ON ** is displayed briefly.  
Select<45> to use only 45.5 baud Baudot. Most Baudot TTYs use this setting.  
Select <50> to use only 50 baud Baudot. TTYs purchased in Australia, New  
Zealand or South Africa use 50 baud.  
Esc  
5.  
Press  
to exit this menu.  
ASCII (OPTIONAL)  
About ASCII  
ASCII stands for American Standard Code for Information Interchange. Some TTYs and  
all computers in the United States and Canada use ASCII. If your Superprint Pro80 LVD  
has ASCII, you may need to change some options. To connect your Superprint Pro80  
LVD to a computer, the other person should have the computer set to use 300 baud, half  
duplex, 8N1 parity and CR.  
Changing ASCII Options  
Options  
1.  
2.  
3.  
Press  
. CODE < AUTOMATIC> is displayed.  
Spacebar  
Press the  
to change the setting to <ASCII>.  
Enter  
Press  
. ** ASCII CODE ON ** is displayed briefly. Then, the first of the  
ASCII options is displayed.  
4.  
Press  
Options.”  
to scroll through the options. These described in the next section, “ASCII  
60 USING CODES  
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5.  
6.  
For each option, you can press the  
to change the setting. Then, press  
Enter  
to save it. The next option will be displayed.  
Esc  
Press  
to exit the ASCII Options at any time.  
ASCII Options  
ASCII (ORIGINATE/ANSWER)  
Determines which machine is calling and which one is answering. This usually happens  
automatically. However, if you are manually setting up ASCII, select ORIGINATE if you  
are going to be the person placing the call and select ANSWER if you are going to be  
receiving ASCII calls. The default is ORIGINATE.  
Baud Rate (110/300)  
Determines how fast the signals travel through the phone lines. You can choose 110 or  
300 baud, but 110 is rarely used. The default baud rate is 300.  
Duplex (HALF/FULL)  
Controls how characters are displayed. If you get double characters (lliikkee tthhiiss) or  
none at all, change the option between half duplex and full duplex. The default is half  
duplex.  
Parity (8N1/7E1)  
Controls error-checking. You can choose 8N1 or 7E1. The first number is data bits. The  
middle letter means: “N” for No parity or “E” for Even parity. The last number is stop  
bits. The default is 8N1 parity.  
Return Sequence (CR/CR + LF)  
Determines what the Superprint Pro80 LVD sends when you press the key. You can  
choose CR or CR + LF. CR stands for “carriage return” and CR + LF stands for  
“carriage return plus line feed.” A carriage return goes to the beginning of the current  
line. A carriage return plus a line feed goes to the beginning of the next line. The default  
is CR + LF.  
ASCII Seek Time (3)  
Sets the length of time during which the Superprint Pro80 LVD sends out an ASCII seek  
tone. The normal TTY seek time is 3 seconds. You may need more time if you often  
connect to computers. Six seconds is recommended. Selecting 0 turns off ASCII  
code and your Superprint Pro80 will not try to use it even if the other  
TTY is using ASCII.  
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TROUBLESHOOTING ASCII CALLS  
If you do not receive a clear message during an ASCII call, try:  
Changing the parity setting to correct garbled strings of text.  
Changing the duplex setting to correct no characters or double characters  
appearing when you type.  
Changing the baud rate (110 or 300).  
Changing the ASCII (ORIGINATE/ANSWER) setting.  
If the code option is set to automatic and your Superprint Pro80 LVD loses the ASCII  
connection, NO ASCII CONNECTION is displayed and Baudot is used.  
If the code option is set to ASCII and your Superprint Pro80 LVD loses the ASCII  
connection, it waits until the other person changes to ASCII or until you change the code  
option setting to automatic or Baudot.  
If you are unable to make an ASCII connection, check to make sure your ASCII seek time  
is set to at least 3. You can also try increasing the seek time.  
62 USING CODES  
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CHAPTER  
12  
CARE & REPAIR  
Ordinary care of your Superprint Pro80 LVD includes replacing the printer paper and  
replacing the batteries. If you have any other problems, you may be able to solve them by  
reading the Troubleshooting section of this manual.  
Besides the printer paper and batteries, the Superprint Pro80 LVD has no other user-  
serviceable parts. Any repair work should be done by a qualified service person. If you try  
to repair the TTY yourself, you may damage the Superprint Pro80 LVD and you will  
void your warranty.  
CAUTION!  
Adjust only those controls that are covered by the operating instructions. Improper  
adjustment of other controls may damage the Superprint Pro80 LVD.  
To clean: Unplug the Superprint Pro80 LVD from the wall outlet. Use a damp  
cloth. Do not use liquid or aerosol cleaners.  
Never attempt to open, disassemble or service the Superprint Pro80 LVD. All  
repairs should be performed by an authorized service center. Opening or removing  
covers exposes you to the risk of dangerous voltages and other hazards. If reassembled  
incorrectly, the Superprint Pro80 LVD can become an electrical shock hazard.  
Avoid using a telephone (other than a cordless type) during an electrical storm.  
There is a remote risk of electric shock from lightning.  
Do not use the telephone to report a gas leak in the vicinity of the leak.  
BATTERY CARE  
The Superprint Pro80 LVD will run on batteries for short periods of time such as if the  
power fails or if the power adapter is unplugged. Fully-charged, the six, AA rechargeable  
NiCad batteries will provide approximately 15 minutes of normal use. When the Power  
light blinks, you have about 5 minutes of battery power left. The batteries will last  
longer if you turn off the printer when you use battery power.  
CARE & REPAIR 63  
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CAUTION!  
Use only the type and size battery specified in the instructions for your  
unit. NEVER USE NiMH OR ALKALINE RECHARGEABLE  
BATTERIES.  
Do not dispose of the batteries in a fire. Cells may explode. Check local  
codes for possible special disposal instructions.  
Do not open or mutilate the batteries. Battery electrolyte is corrosive  
and may cause damage to the eyes or skin. It may be toxic if swallowed.  
Exercise care in handling batteries in order not to short them with  
conducting materials such as rings, bracelets, and keys. The battery or  
conductor may overheat and cause burns.  
Checking the Batteries  
Over time, with normal use, the batteries lose their ability to hold a full charge. To be  
sure that the batteries are fully charged, check them once a month.  
1.  
2.  
Unplug the AC adapter.  
Turn on the Superprint Pro80 LVD for 15 minutes (you can still use it for calls  
during this time).  
3.  
If the Power light still glows steadily after 15 minutes, then the batteries are fine.  
If the Power light begins to blink during this time, it is time to “exercise” the  
batteries (see the next section).  
Exercising the Batteries  
1.  
2.  
3.  
Unplug the Superprint Pro80 LVD and turn it on.  
Leave the Superprint Pro80 LVD this way until the Power light flashes.  
Turn the power off and plug the Superprint Pro80 LVD back in for at least 24  
hours.  
4.  
5.  
6.  
Unplug the Superprint Pro80 LVD and turn it on.  
Leave the Superprint Pro80 LVD this way for 15 minutes.  
Repeat steps 1 through 5 until the Power light does not blink after 15 minutes of  
being on without the power adapter plugged in.  
7.  
Plug in the Superprint Pro80 LVD. It is now ready for use.  
64 CARE & REPAIR  
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Replacing the batteries  
Replace the batteries every two or three years, or when they run down in less than 15  
minutes and exercising them does not help.  
Use only AA, NiCad rechargeable batteries. NiMH and alkaline rechargeable  
batteries will damage the Superprint Pro80 LVD if it is plugged in. NiMH batteries  
require their own recharger.  
If you unplug the Superprint Pro80 LVD and remove the batteries for more than 12  
hours, all memory will be erased. The Greeting, Auto-Answer message and other  
personalized settings will go to the factory default settings.  
Step 2  
Step 4  
Step 3  
Step 1  
CARE & REPAIR 65  
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CLEARING ALL MEMORY  
Important! Are you sure you want clear the memory  
Cleared memory cannot be retrieved. You may wish to print out the  
Directory or other saved items first (see “The Printer Button” on page 54).  
You can clear all conversations, memos, Directory entries, and Auto-Answer messages at  
one time. Follow these steps to clear all memories:  
Clear  
1.  
2.  
3.  
4.  
5.  
Press  
Press  
Press  
Press  
Press  
. CLEAR <CONVERSATION> is displayed.  
until you see <ALL>.  
. CLEAR ALL MEM <NO> is displayed.  
to change the option to <YES>.  
. ALL MEMORY CLEARED is displayed.  
Spacebar  
Enter  
Spacebar  
Enter  
RESETTING THE SUPERPRINT pro80  
Important! Are you sure you want to reset  
the Superprint Pro80 LVD?  
Resetting the Superprint Pro80 LVD deletes all your personalized settings  
and everything stored in memory. There is no way to get the contents  
back after you reset. You may wish to print out the Directory or other  
saved items first.  
Resetting the Superprint Pro80 LVD returns all options to their original settings. It also  
clears all Conversations, Auto-Answer messages, Memos and Directory entries. Follow  
these steps to reset the Superprint Pro80 LVD:  
Shift  
Shift  
Ctrl  
1.  
Press the left  
key, the right  
key, and the  
key  
Shift  
Shift  
Ctrl  
(
+
+
) all at the same time. You will see a version number and  
RESET Y/N? on the display.  
Y
2.  
Press  
to reset. ** RESET ** is displayed briefly.  
N
Press  
LVD.  
if you change your mind and decide not to reset the Superprint Pro80  
CLEANING  
To clean:  
1.  
2.  
Unplug the Superprint Pro80 LVD from the wall outlet.  
Use a damp cloth. Do not use liquid or aerosol cleaners.  
66 CARE & REPAIR  
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REPAIR  
If your Superprint Pro80 LVD is not working, we may be able to help you solve the problem  
over the telephone. Call Ultratec at the number on the inside front cover.  
Follow these steps if you need to send the Superprint Pro80 LVD to our repair  
center:  
1.  
2.  
Pack it in the original shipping carton or a similar sturdy box.  
Include a note that describes the problem. The note will help our technicians find  
the problem.  
3.  
4.  
Insure the Superprint Pro80 LVD for shipment. Ultratec or an authorized Ultratec  
repair center is not responsible for damage during shipping to the center.  
Send the Superprint Pro80 LVD to the Ultratec National Service Center at:  
Ultratec National Service Center  
5901 Research Park Blvd.  
Madison, WI 53719  
(608) 238-5400 (V/TTY)  
TROUBLESHOOTING  
Dialing Problems  
Dialing does not work.  
Make sure you have the right tone or pulse setting for your telephone system (see “Dial  
Using” on page 53).  
The display says ** NO DIRECT CONNECT **.  
The Superprint Pro80 LVD is not properly connected to the telephone line or the line  
may be in use. Be sure the cord is firmly plugged into the Superprint Pro80 LVD and the  
telephone wall jack. You can also try using a different telephone cord or wall jack.  
Display/Connection Problems  
The display shows all numbers, symbols, or unreadable characters instead of  
words.  
Press the  
Spacebar  
. If that does not help and you have a Turbo Code connection, try  
Ctrl  
Shift  
changing from Turbo Code to Baudot code. Hold down the  
and  
keys and  
B
press  
to change to Baudot code. If the symbols are  
scrolling across the display very fast, hang up the call and try again. This could be a bad  
connection.  
CARE & REPAIR 67  
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Some characters are not being sent.  
Because Baudot code does not support special characters, it does not recognize some of the  
“shift” characters on the top row of a TTY (example: @ # $ % ^ & * _ < >). To type  
these characters (such as in an email address) make sure your call is connected in Turbo  
Code (see “About Turbo Code” on page 59).  
Printer Problems  
The printer does not work.  
Printer  
Be sure the printer is on by pressing  
If it is, try resetting the printer by turning  
.
the Superprint Pro80 LVD off and on again.  
The printer works, but it prints too lightly or not at all.  
Make sure you have high-grade thermal printer paper and it is correctly installed. (See  
Installing Printer Paper” on page 10).  
There is a thin white line across some of the print.  
This sometimes happens when printing with the large size font because the printer goes  
across the paper two times for each line of text.  
The printer only prints the bottom half of characters.  
The print head should be replaced. Contact your dealer or Ultratec.  
On battery power, the printer prints too slowly or lightly.  
The batteries are low. Connect the AC adapter for 24 hours to recharge the batteries. The  
Superprint Pro80 LVD is not designed for continued use on battery power.  
The printer prints over the same line so the print is not readable.  
The paper may be sticking. Make sure the roll of paper on the paper holder is pulled out  
away from the Superprint Pro80 LVD as far as it can go. The paper holder should snap  
into place when it is fully extended. Also, make sure that no cords or other item is  
touching the paper.  
Power Problems  
The batteries run down too soon.  
You may not be regularly using your Superprint Pro80 LVD on battery power, or the  
batteries are old (see “Battery Care” on page 61).  
The Superprint Pro80 LVD does not turn on when you press the On/Off  
switch, or the Power light blinks even when the AC adapter is plugged in.  
Be sure the electrical outlet is working. Be sure you are using the correct AC adapter—it  
should be a 10VDC, 1500 mA adapter. If you still have a problem, contact your dealer or  
Ultratec.  
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CHAPTER  
13  
SPECIFICATIONS  
Code, ASCII or Baudot)  
Physical Dimensions  
Baudot Code:  
45.5 and 50 baud  
Sensitivity: -45 dbm  
Output: -10 dbm  
Size - 12.25" x 9.25" x 2.5"  
Weight - 3.5 lbs. with batteries  
Power  
AC adapter - 10VDC, 1500 mA  
AC adapter is UL/CSA listed  
Turbo Code:  
100 baud (average)  
7 data bits  
The six, AA NiCad rechargeable batteries are user-  
replaceable. They power the unit for approximately 15  
minutes.  
ASCII Code (optional):  
8N1 and 7E1  
110 and 300 baud  
Keyboard  
Answer and originate  
Full and half duplex  
Compatible with Bell 103 modems  
Full size, computer style  
11 special, one-touch function buttons  
Sticky keys for single-handed typists  
Character set:  
A-Z, 0-9, Backspace, Enter/LF, Space,  
+=-$’()”/:;?,.*#%  
Memory  
32K total  
Memory edit functions: insert, clear  
Memo/Directory Memory:  
9,500 characters  
Display  
Blue/green vacuum-fluorescent  
Stores and sends over 100 named memos  
Bidirectional  
Stores and dials up to 99 Directory entries  
20 Characters  
Character Height - 0.5" (12.5 mm)  
Auto-Answer/Conversation Memory:  
22,000 characters maximum capacity  
Stores recent TTY conversations  
Stores over 100 Auto-Answer messages  
Printer  
Prints 80 characters per line  
Uses 8.5" (216mm) thermal paper  
Automatically divides long words  
Approvals  
Direct Connect  
Pulse or tone dialing  
Auto-Answer  
Saves and prints messages  
Personalizable message  
Selectable number of rings before answer  
Remote message retrieval  
Caller ID  
Demodulates Bell 202 and V.23 1200 Baud PSK  
asynchronous data as specified in the CLASS (Customer  
Local Area Signalling Service) specification.  
FCC approved. FCC Registration No.  
(Part 68): D8KUSA-40006-DT-E  
REN: 0.6B  
CSA certified: LR 80395  
Communication Codes  
Automatic code detection on outgoing calls (Turbo  
SPECIFICATIONS 69  
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5901 Research Park Blvd.  
Madison, WI 53719  
FCC information  
This equipment generates and uses radio frequency  
energy and if not installed and used properly, that is,  
in strict accordance with the manufacturer’s  
The REN is used to determine the quantity of devices  
which may be connected to the telephone line.  
Excessive RENs on the telephone line may result in  
the devices not ringing in response to an incoming  
call. In most, but not all, areas the sum of RENs  
should not exceed five (5.0). To be certain of the  
number of devices that may be connected to a line, as  
determined by the total RENs, contact the local  
telephone company.  
instructions, may cause interference with the radio  
and television reception. The Superprint Pro80 LVD has  
been tested and found to comply with the  
specifications for a Class B computing device in  
accordance with the specifications in Subpart J of Part  
15 of the FCC Rules. These rules are designed to  
provide reasonable protection against radio frequency  
interference in residential installations.  
There is no guarantee that interference will not occur  
during use. You can determine if this equipment  
causes interference to radio or television reception by  
turning the Superprint Pro80 LVD on and off while  
the television or radio is on.  
If trouble is experienced with your Superprint Pro80  
LVD, for repair or warranty information, please  
contact Ultratec Inc. Customer Service at (608) 238-  
5400 (V/TTY). If the equipment is causing harm to  
the telephone network, the telephone company may  
request that you disconnect the equipment until the  
problem is resolved.  
If this equipment does cause interference the user is  
encouraged to try to correct the interference by one or  
more of the following measures:  
This equipment cannot be used on public coin phone  
service provided by the telephone company.  
Connection to party line service is subject to state  
tariffs.  
– Reorient the radio or television receiving antenna.  
– Move the Superprint Pro80 LVD further away  
from the radio or television.  
Your telephone company may discontinue your service  
if your equipment causes harm to the telephone  
network. They will notify you in advance of  
disconnection, if possible. During notification, you  
will be informed of your right to file a complaint to  
the FCC.  
– Plug the Superprint Pro80 LVD into a different  
outlet so it is on a different branch circuit than  
the television or radio.  
– If necessary, consult an experienced  
radio/television technician or the manufacturer for  
additional suggestions.  
Occasionally, your telephone company may make  
changes in its facilities, equipment, operation, or  
procedures that could affect the operation of your  
equipment. If so, you will be given advance notice of  
the change to give you an opportunity to maintain  
uninterrupted service.  
The user may find the following booklet prepared by  
the Federal Communications Commission helpful:  
Interference Handbook. This booklet is available from  
the Superintendent of Documents, U.S. Government  
Bookstore, 310 W. Wisconsin Ave., Suite 150,  
Milwaukee, WI 53203, (414) 297-1304 (voice).  
Other than replacing the batteries, the Superprint  
This equipment complies with Part 68 of the Federal  
Communications Commission (FCC) rules for the  
United States.  
Pro80 LVD does not have any user-serviceable parts.  
The telephone jack used on the Superprint Pro80 LVD  
complies with FCC Part 68, Subpart F rules and  
regulations and is an RJ11C.  
A label is located on the underside of the Superprint  
Pro80 LVD containing the FCC registration number  
and the Ringer Equivalence Number (REN). You  
must, upon request, provide the following  
information to your local telephone company: USOC  
Jack Type: RJ11; REN:0.6B.  
Should you experience trouble with this telephone  
equipment, please contact:  
Ultratec National Service Center  
70 SPECIFICATIONS  
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INDUSTRY CANADA WARNINGS  
AVIS D'INDUSTRIE CANADA  
NOTICE: The Industry Canada Label identifies  
certified equipment. This certification means that the  
equipment meets telecommunications network  
protective, operational and safety requirements as  
prescribed in the appropriate Terminal Equipment  
Technical Requirements document(s). The  
AVIS: L'étiquette d'Industrie Canada identifie le  
matériel homologué. Cette étiquette certifie que le  
matériel est conforme aux normes de protection,  
d'exploitation et de sécurité des réseaux de  
télécommunications, comme le prescrivent les  
documents concernant les exigences techniques  
relatives au matériel terminal. Le Ministère n'assure  
toutefois pas que le matériel fonctionnera à la  
satisfaction de l'utilisateur.  
Department does not guarantee the equipment will  
operate to the user's satisfaction.  
Before installing this equipment, users should ensure  
that it is permissible to be connected to the facilities  
of the local telecommunications company. The  
equipment must also be installed using an acceptable  
method of connection. The customer should be aware  
that compliance with the above conditions may not  
prevent degradation of service in some situations.  
Avant d'installer ce matériel, l'utilisateur doit  
s'assurer qu'il est permis de le raccorder aux  
installations de l'entreprise locale de  
télécommunication. Le matériel doit également être  
installé en suivant une méthode acceptée de  
raccordement. L'abonné ne doit pas oublier qu'il est  
possible que la comformité aux conditions énoncées  
ci-dessus n'empêche pas la dégradation du service  
dans certaines situations.  
Repairs to certified equipment should be coordinated  
by a representative designated by the supplier. Any  
repairs or alterations made by the user to this  
equipment, or equipment malfunctions, may give the  
telecommunications company cause to request the  
user to disconnect the equipment.  
Les réparations de matériel homologué doivent être  
coordonnées par un représentant désigné par le  
fournisseur. L'entreprise de télécommunications peut  
demander á l'utitisateur de débrancher un appareil à  
la suite de réparations ou de modifications effectuées  
par l'utilisateur ou à cause de mauvais  
Users should ensure for their own protection that the  
electrical ground connections of the power utility,  
telephone lines and internal metallic water pipe  
system, if present, are connected together. This  
precaution may be particularly important in rural  
areas.  
fonctionnement.  
Pour sa propre protection, l'utilisateur doit s'assurer  
que tous les fils de mise à la terre de la source  
d'énergie électrique, des lignes téléphoniques et des  
canalisations d'eau métalliques, s'il y en a, sont  
raccordés ensemble. Cette précaution est  
CAUTION: Users should not attempt to make such  
connections themselves, but should contact the  
appropriate electric inspection authority, or  
electrician, as appropriate.  
particulièrement importante dans les régions rurales.  
AVERTISSEMENT: L'utilisateur ne doit pas tenter de  
faire ces raccordements lui-même; il doit avoir recours  
à un service d'inspection des installations électriques,  
ou à un électricien, selon le cas.  
NOTICE: The Ringer Equivalence Number (REN)  
assigned to each terminal device provides an  
indication of the maximum number of terminals  
allowed to be connected to a telephone interface. The  
termination on an interface may consist of any  
combination of devices subject only to the  
AVIS: L'indice d'équivalence de la sonnerie (IES)  
assigné à chaque dispositif terminal indique le nombre  
maximal de terminaux qui peuvent être raccordés à une  
interface. La terminaison d'une interface téléphonique  
peut consister en une combinaison de quelques  
dispositifs, à la seule condition que la somme d'indices  
d'équivalence de la sonnerie de tous les dispositifs  
n'excède pas 5.  
requirement that the sum of the Ringer Equivalence  
Number of all the devices does not exceed 5.  
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INDEX  
I
INDEX  
3-Way Calling…2, 29  
safety, see Safety Instructions  
type to use…63  
AC adapter…9, 62, 66-67  
jack…5, 9  
Baud rate…59-60, 67  
Baudot…51, 66-67  
Adapter, see AC adapter  
Address  
Call progress  
about…2, 18  
displays…18  
repair…65  
Ultratec…inside front cover  
Announcer, see Voice Announcer and Relay Voice  
Caller ID  
Announcer  
about…2, 41  
button…1, 6  
displays…45  
printing entries…44, 55  
reviewing entries…42  
turning on and off…42  
Answering a call…19  
ASCII…51, 57-58, 60, 67  
changing options…58-59  
seek time…59  
troubleshooting…60  
Calling, long distance…18  
Cleaning…65  
Auto ID  
about…2, 52  
turning on and off…52  
Clear button…1, 6  
Auto-Answer…35-38  
about…2, 35  
Clock, see Date and time  
Codes…51, 57-60  
button…1, 6, 36-38  
clearing…64  
memory for…36, 64, 67  
outgoing message…37  
password…38  
Computer, connecting with a…58-59  
Control (Ctrl) key…29-30, 64  
Conversation  
clearing…21  
printing messages…36, 54  
Relay Voice Announcer…38  
remote message retrieval…38  
reviewing messages…36, 39  
rings…38  
etiquette…20  
memory for…20, 67  
printing…21, 55  
reviewing…21  
Date and time…12, 20, 36, 41  
turning on and off…36  
Dial button…1, 6, 13-14, 16, see also Dialing  
Batteries…61-63, 66  
checking…62  
Dialing, see also Dial button  
emergency…16, 27  
from keyboard…2, 13  
from the Directory…14  
prefix…53  
compartment…5  
exercising…62  
how long they last…61  
power problems…66  
replacing…9, 63  
pulse…10, 53, 67  
INDEX 73  
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Relay…28  
special requirements…18  
tone…10, 53, 67  
touchtone…10, 53, 67  
troubleshooting…65  
NUMBER UNAVAILABLE…45  
Options button…1, 6, 51-53, 58  
Paper…10, 61, 66-67  
Parity…59  
Password, see Auto-Answer  
Phone, see Telephone  
Directory  
adding to…33  
clearing…34, 64  
dialing from…14  
looking up entries in…14  
memory for…2  
number of entries stored…33, 67  
printing entries…55  
Power…9, 61-62, 66-67  
connecting…9  
safety…iv  
Power Light…4, 61-62  
Printer button…1, 6, 54, see also Printing  
Duplex…59  
Printing, see also Printer button or Paper  
Auto-Answer messages…54  
Caller ID entries…55  
case…54  
Emergency button…1, 6, 27  
Esc, see Escape (Esc) button  
Escape (Esc) button…1, 6  
Etiquette, see Conversation etiquette  
Flasher, see Signaler  
Conversations…55  
Directory entries…55  
font size…54  
Memos…55  
options…3, 54  
GA, see Conversation etiquette  
Greeting  
print size…3  
problems…66  
setup…9-10  
turning on and off…61  
button…1, 6  
editing…23  
using…23  
Hook Flash, see Dialing, special requirements  
Interrupt…1, 22, 53, 57  
Program key…1  
Pulse, see Dialing  
Redial…2, 13, 16-17  
Light, see Power light or Signal light  
LINE IS RINGING…2, 18, 45  
Relay  
button…1, 6, 28-29, 48  
number…2, 25-26, 28, 35  
Maintenance, see Cleaning, Batteries or Repair  
Manners, see Conversation etiquette  
Relay Voice  
Memory  
button…1, 6, 25-26  
number…2, 25-26  
Auto-Answer…35-36, 67  
clearing…64  
conversation…20  
Directory…2, 67  
Memo…2, 67  
Relay Voice Announcer…2, 35, 38  
Remote message retrieval, see Auto-Answer, remote  
message retrieval  
Memos, see also Send Memo button  
clearing…32, 64  
editing…32  
Remote polling, see Auto-Answer, remote message  
retrieval  
Repair…61, 65, 68  
memory for…2, 67  
printing…32, 55  
saving…31  
Reset…64, 66  
Safety Instructions…iv  
using…26  
Saving a new number, see Directory, adding to  
Send Memo button…1, 6, see also Memos  
Service, see Repair  
Message, see Auto-Answer or Memos  
NO DIRECT CONNECT, see Troubleshooting  
NUMBER BLOCKED…45  
Setup…9-10, 12  
74 INDEX  
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Signal Light…4, 18  
Signaler…3, 9-10  
SK, see Conversation etiquette  
Special Calling Options…2  
Special Function buttons…1, 4, 6, see also specific  
buttons  
Sticky Keys…56  
TDD…1  
Telephone  
connecting…3, 5, 9-10  
line…8, 10, 18, 65, 68  
Telephone numbers, see Dialing or Directory  
Text telephone…1  
Time, see Date and time  
Toll Saver…37-38  
Tone, see Dialing  
Touchtone, see Dialing  
Transferring a call…2, 19, 30  
Troubleshooting…65  
TS, see Toll Saver  
TTY…1  
Turbo Code…51, 57, 66-67  
about…1, 57  
interrupt…1, 22, 57  
Turbo Code dot…57  
Turbo Lock…58  
turning on and off…52  
Turbo Lock…58  
VCO, see Voice Carry Over  
Voice Announcer…24  
Voice Carry Over…48-49  
Wait for Response…30  
Weitbrecht…inside front cover  
INDEX 75  
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QUICK REFERENCE  
CONVERSATION ETIQUETTE  
Below are some procedures, shortcuts and abbreviations that are commonly used in TTY  
conversations.  
GA  
“go ahead.”  
GA  
When you are done typing, type “GA” (or press  
) to let the other  
person know you are done and that they can start typing.  
GA OR SK “go ahead or stop keying”  
When you are ready to end the conversation, “GA OR SK” lets the other  
person know you are finished but that they can add any last words before  
ending the conversation.  
SKSK  
“stop keying, stop keying.”  
SK  
Type “SKSK” (or press  
“SK” before hanging up.  
twice) and wait for the other person to type  
CD  
“could”  
“see you later”  
“because”  
“hold”  
“meeting”  
“number”  
PLS  
Q
R
SHD  
THX  
TMW  
U
“please”  
“?” (question mark)  
“are”  
“should”  
“thanks”  
“tomorrow”  
“you”  
CUL  
CUZ  
HD  
MTG  
NBR  
OIC  
CA  
“oh, I see”  
“communication assistant”  
UR  
“your”  
THE PROGRAM KEY  
Program  
Use the  
key with the Special  
GREETING> HELLO GA  
Function buttons to personalize your  
Greeting  
Superprint Pro80 LVD. Most of the Special  
Function buttons at the top of the keyboard  
have special menus for programming. You  
Program  
Press  
Program  
access these menus with the  
key:  
Hold  
down  
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