Turbo Chef Technologies Oven 2020 HIGH h User Manual

TM  
Accelerating the World of Cooking  
Owner’s Manual  
FOR THE TURBOCHEF 2020 HIGH h CONVEYOR OVEN  
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For further information, call  
800.90TURBO  
or  
+1 214.379.6000  
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The information contained in this manual is important for the proper installation, use, maintenance,  
and repair of this oven. Follow these procedures and instructions to help ensure satisfactory baking  
results and years of trouble-free service.  
Errors – descriptive, typographic, or pictorial – are subject to correction. Specifications are subject to  
change without notice.  
Please carefully read this manual and retain it for future reference.  
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Table of Contents  
Safety Information  
Important Safety Information - Please Read First  
General Safety Information  
Reducing Fire Risk  
i
i
i
Preventing Oven Damage  
Grounding Instructions  
Power Cord Replacement  
ii  
ii  
ii  
Specifications and Installation  
Dimensions  
Electrical Specifications  
Packaging  
Certifications  
Oven Construction  
Installation Instructions  
Delivery and Initial Inspection  
Lifting the Oven  
Oven Location and Placement  
Installation Near Open Heat Source  
Ventilation Requirements  
1
1
2
2
2
2
2
2
3
3
3
Cleaning  
Daily Cleaning Instructions  
Weekly Cleaning Instructions  
4
5-7  
Standard Oven Operation  
Oven Controls  
8
Cooking a Product  
9
Editing a Cooking Profile  
Changing a Cooking Profile Name  
Adjusting the Belt Speed  
Adjusting the Temperature  
Adjusting the Top and Bottom Air  
11  
11  
11  
12  
12  
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Oven Modes  
Config Mode  
13  
13  
13  
13  
Smart Card Screen (Loading a Menu)  
Accessing the Fault Count Screen  
Accessing the Setup Mode  
Setup Mode  
13  
14  
14  
14  
14  
Changing the Display Temperature  
Edit Options Screen  
Changing the Display Language  
Info Screen  
Updating the Firmware  
15  
Troubleshooting  
Replaceable Parts  
16  
18  
North America Limited Warranty  
International Limited Warranty  
19  
22  
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i
Important Safety Information – Please Read First  
Improper installation, adjustment, alteration, service, or maintenance of this equipment can cause property  
damage, injury, or death. Thoroughly read the installation, operating, and maintenance instructions before  
installing or servicing this equipment. Strictly adhere to the following safety information to reduce the  
risk of:  
Damage to the oven  
Damage to property near the oven  
Personal injury  
Burns  
Fire  
Electric shock  
General Safety Information  
Use this appliance only for its intended uses as described in this manual.  
Only qualified service personnel should service this appliance. Contact the nearest authorized service  
facility for examination, repair, or adjustment.  
Always ensure the oven is disconnected from the power supply before servicing, repairing, or adjusting  
any components or parts.  
DO NOT place the cord near heated surfaces.  
DO NOT store or use flammable vapors or liquids (e.g., gasoline) in the vicinity of this appliance.  
DO NOT allow children to use this appliance.  
DO NOT place corrosive chemicals or vapors in this appliance. It is not designed for industrial or  
laboratory use.  
x
x
x
x
x
DO NOT operate this appliance if it:  
Has a damaged cord or plug  
Is not working properly  
Has been damaged or dropped  
DO NOT cover or block any openings on this appliance.  
DO NOT store this appliance outdoors.  
DO NOT use this appliance near water.  
DO NOT immerse this appliance or any of its components (e.g., cord, plug, etc.) in water.  
DO NOT let the cord hang over the edge of a table or counter.  
x
x
x
x
x
Reducing Fire Risk  
If materials inside the oven ignite or if smoke is observed,  
1. Keep the oven door closed.  
2. Turn off the oven.  
3. Disconnect the power cord or shut off power at the fuse/circuit breaker panel.  
Carefully attend the oven if paper, plastic, or other combustible materials are placed inside the oven  
to facilitate cooking.  
x
DO NOT leave items in the cook cavity when the oven is not in use.  
DO NOT cook items wrapped in cling wrap or plastic film.  
DO NOT overcook food.  
x
x
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ii  
SAFET Y INFORMATION  
Preventing Oven Damage  
When servicing this appliance, do not tear insulation to get to components. Rather, find the edge of  
the insulation and remove the tape that holds it in place.  
Clean the oven daily.  
Clean the oven only with TurboChef Oven Cleaner.  
DO NOT clean with a water jet.  
x
x
DO NOT allow cleaning solution or water to remain in the cook cavity longer than necessary.  
Grounding Instructions  
WARNING: Improper grounding increases the risk of electric shock.  
This appliance must be grounded. The cord is equipped with a grounding wire and plug, which in the  
event of an electrical short circuit, reduce the risk of electric shock by providing an escape wire for the  
electric current. The wire must be plugged into an outlet that is properly installed and grounded.  
Consult a qualified electrician or serviceman to determine whether or not the appliance is properly  
grounded.  
x
DO NOT use an extension cord. If the power supply cord is too short, request a qualified electrician  
or serviceman to install an outlet near the appliance.  
Power Cord Replacement  
To avoid potential hazards, only the manufacturer, its service agent, or a similarly-qualified person should  
replace a damaged power cord.  
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1
Dimensions  
Exterior  
8.5”  
Height  
13.0” (330 mm)  
(216 mm)  
--with legs  
17.0” (432 mm)  
48.3” (1227 mm)  
35.7” (907 mm)  
35.7(907 mm)  
Width  
Depth  
Figure 1: Oven Dimensions - Side  
60.1(1527 mm) with extensions  
Conveyor  
Length  
48.3” (1227 mm)  
Width (Single) 20.0” (508 mm)  
Width (50/50) 9.5” / 9.5” (241 mm / 241 mm)  
Width (70/30) 15” / 4” (381 mm / 102 mm)  
Figure 2: Oven Dimensions - Top  
Electrical Specifications  
North America  
48.3(1227 mm)  
3 Phase  
208/240 VAC  
17.0”  
(432 mm)  
13.0”  
50/60 Hz  
(330 mm)  
40 amp current draw  
4-wire supply  
4.0(102 mm)  
NEMA 15-50P plug (4-pin IEC60309 available by  
special order)  
Figure 3: Oven Dimensions - Front (Single)  
50-amp max circuit breaker protection  
13.0”  
(330 mm)  
Europe/Asia (220-240 VAC)  
3 Phase  
30.0”  
(762 mm)  
220-240 VAC  
50/60 Hz  
13.0”  
(330 mm)  
40 amp current draw  
4-wire supply  
IEC60309 4-pin plug  
64-amp max circuit breaker protection  
Figure 4: Oven Dimensions - Front (Double)  
13.0”  
(330 mm)  
Europe/Asia (380-415 VAC)  
3 Phase  
380-415 VAC  
43.0”  
(1092 mm)  
13.0”  
(330 mm)  
50/60 Hz  
20 amp current draw  
5-wire supply  
IEC60309 5-pin plug  
32-amp max circuit breaker protection  
13.0”  
(330 mm)  
Figure 5: Oven Dimensions - Front (Triple)  
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2
SPECIFICATIONS AND INSTALLATION  
Delivery and Initial Inspection  
All TurboChef ovens are shipped so as to prevent  
damage.  
Packaging  
All ovens are packaged in a double-wall corrugated  
box with integrated wooden skids. All international  
ovens shipped via Air or Less than Container Loads  
are packaged in wooden crates.  
Upon delivery, inspect the shipping container for  
external damage. Any evidence of damage should be  
noted on the delivery receipt which must be signed  
by the driver.  
Certifications  
Upon removing the oven from its shipping carton,  
check for any possible damage. Make note of any  
damage and contact the shipping company to file a  
claim. Carriers will accept claims for concealed  
damage if notified within fifteen days of the delivery  
and if the shipping container is retained for  
inspection.  
PENDING  
PENDING  
Oven Construction  
- 430 stainless steel front, top, sides, and back  
- Cool to touch covers and panels  
- Stainless steel interior  
TurboChef does not assume responsibility for any  
loss or damage suffered in transit. The carrier  
assumes full responsibility for delivery in good order  
when the shipment is accepted. However, when  
necessary, TurboChef can assist in filing a claim.  
- 20-inch-wide cook chamber  
Installation Instructions  
The TurboChef HhC2020 Conveyor Oven is  
designed and certified for safe operation when  
installed in accordance with local and/or national  
codes. It is the owner and/or installer's responsibility  
to comply with any codes that may exist. Install this  
oven according to the policies and procedures  
outlined below and throughout this manual.  
Lifting the Oven  
WARNING: The oven weighs approximately  
195 lbs (88.5 kg). Two or more people are  
required to lift it.  
Position one or more people on either side of the  
oven. Lift from the bottom. Never lift the oven from  
the front and rear. The countertop must be at least  
30” (762 mm) deep and capable of supporting 200  
lbs (90.7 kg).  
WARNING: Death, injury, and equipment  
damage can result from improper installation  
of a unit damaged during shipment or storage.  
WARNING: Do not install an oven suspected  
of damage. Improper installation or the  
installation of a unit damaged during shipment  
or storage may void the Limited Warranty.  
Once properly positioned on the counter, plug the  
oven into a wall mounted electrical receptacle. See  
Electrical Specifications on page 1.  
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3
Oven Location and Placement  
Installation Near Open Heat Source  
WARNING: Death, injury and equipment  
damage may result from improper positioning.  
Figure 6.  
When placing a TurboChef oven near an open heat  
source, strictly adhere to the following:  
WARNING: DO NOT stack ovens without  
proper installation of stacking brackets. Contact  
Customer Service for more information.  
- If the oven is being placed near a grill or stove,  
a divider must exist between the oven and the  
open heat source, with a minimum of 6” (152  
mm) between the oven and the divider.  
- If the oven is being placed near a fryer, a divider  
must exist between the oven and fryer, with a  
minimum of 12” (305 mm) between the oven  
and the divider.  
- The height of the divider must be greater than  
or equal to the height of the oven(s) - page 1.  
- Verify oven location has a minimum 10” (254  
mm) clearance on top and minimum 2” (51  
mm) of clearance on each side.  
WARNING: DO NOT stack ovens more than  
three high.  
It is the operator's responsibility to ensure the oven  
is properly positioned on countertop. TurboChef  
will not warrant any damage or injury to ovens that  
fall off countertops due to improper placement.  
Proper placement of the oven will enhance  
long-term operator convenience and satisfactory  
performance. Be sure to place the oven in an area  
accessible for proper operation and servicing.  
Ventilation Requirements  
The surface on which the oven is placed must be at  
least 30” (762 mm) deep and capable of supporting  
200 lbs. (90.7 kg) per oven. The manufacturer shall  
not assume liability for damage or injury resulting  
from the improper installation of this equipment  
including temporary or unstable work stations or  
countertops.  
The HhC2020 should be operated underneath a  
ventilation hood, except where local laws or codes  
allow for use without a ventilation hood. For more  
information or to order a ventilation hood, contact  
800.90TURBO, +1 214-379-6000, or your local  
distributor.  
NOTE: In no event shall the manufacturer assume  
any liability for damages or injuries resulting from  
installations which are not in compliance with local  
and national codes, and with the instructions  
previously listed.  
The oven must be installed level front to back and  
side to side. For additional stability, the oven legs  
may be bolted to the countertop if desired.  
Partition  
Partition  
Counter Top / Table  
Above Counter Top:  
Above Counter Top:  
Single Oven = 17.0(432 mm)  
Double Stack = 30.0(762 mm)  
Triple Stack = 43.0(1092 mm)  
Single Oven = 17.0(432 mm)  
Double Stack = 30.0(762 mm)  
Triple Stack = 43.0(1092 mm)  
Grill  
Deep Fryer  
12”  
(305 mm)  
Minimum  
6”  
(152 mm)  
Minimum  
Figure 6: Installation Near Open Heat Source  
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4
CLEANING  
Daily Cleaning Instructions  
= Wash, rinse, sanitize. (Use only TurboChef-  
approved cleaner, part number 103180).  
= Completely dry with clean towel.  
WARNING: Always disconnect power before cleaning or servicing oven.  
WARNING: DO NOT attempt to clean the oven until it has cooled (screen reads “Oven Off).  
WARNING: DO NOT use a water jet when cleaning the oven.  
T
M
1
5
6
High h Conveyor  
BREAKFAST  
by TurboChef  
BACK  
OFF  
TOP AIR 80%  
IDLE  
SET  
475F  
COOKING  
BELT  
10:00  
BTM AIR 80%  
G
T
M
High h Conveyor  
BREAKFAST  
by TurboChef  
BACK  
OFF  
PIZZA  
IDLE  
COOLING DOWN  
LUNCH  
WINGS  
T
M
High h Conveyor  
by TurboChef  
BACK  
OFF  
BREAKFAST  
PIZZA  
IDLE  
OVEN OFF  
LUNCH  
WINGS  
2
3
7
8
4
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5
Weekly Cleaning Instructions  
= Wash, rinse, sanitize. (Use only  
TurboChef-approved cleaner, part  
number 103180).  
= Completely dry with clean towel.  
WARNING: Always disconnect power before cleaning or servicing oven.  
WARNING: DO NOT attempt to clean the oven until it has cooled (screen reads “Oven Off).  
WARNING: DO NOT use a water jet when cleaning the oven.  
Step 2: Remove Outer Oven  
Step 1: Turn the Oven Off  
Components  
TM  
High h Conveyor  
BREAKFAST  
by TurboChef  
1.  
1.  
BACK  
OFF  
TOP AIR 80%  
IDLE  
SET  
475F  
COOKING  
BELT  
10:00  
BTM AIR 80%  
TM  
High h Conveyor  
by TurboChef  
BACK  
OFF  
BREAKFAST  
PIZZA  
2.  
3.  
4.  
5.  
IDLE  
COOLING DOWN  
LUNCH  
WINGS  
TM  
High h Conveyor  
by TurboChef  
BACK  
OFF  
BREAKFAST  
PIZZA  
IDLE  
OVEN OFF  
LUNCH  
WINGS  
2.  
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6
CLEANING  
Step 3: Remove Inner Oven  
Step 4: Clean Oven Components  
1.  
Components  
1.  
2.  
3.  
4.  
5.  
2
1
2.  
2
1
1
Replace filters if damaged or torn.  
3.  
4.  
5.  
6.  
2
1
1
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7
Step 5: Replace Oven Components  
1.  
9.  
2.  
2
2
1
Step 6: Verify Chain Tension  
3.  
4.  
5.  
6.  
See detail below.  
A
B
Acceptable - Chain (A) is tight and  
easily clears crumb tray holder (B)  
2
1
A
B
Call service to have link removed - Chain (A) is  
loose and risks contact with crumb tray holder (B)  
Step 7: Ready the Oven for Use  
1.  
Latch  
7.  
8.  
2.  
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8
STANDARD OVEN OPERATION  
2
2
TM  
High h Conveyor  
by TurboChef  
BACK  
OFF  
4
5
IDLE  
3
6
1
Figure 7: Oven Controls  
Oven Controls  
Figure 7.  
Oven Controls  
Figure 19  
1. Display  
4. Back/Off Key  
The display shows current oven operation and/or  
user programming information.  
Depending on the mode the oven is in, the back/off  
key will return the oven to the previous screen or  
turn the oven off (page 9).  
2. Soft Keys  
5. Idle Key  
The idle key activates the IDLE MODE (page 10).  
Six soft keys are on the oven controls, three on the  
left (L1, L2, L3, where L1 = top) and three on the  
right (R1, R2, R3, where R1 = top). Use the soft  
keys to select the option/command that is adjacent  
to it.  
6. Emergency Stop Key  
The emergency stop key shuts down the conveyor  
and heaters and returns the oven to the OVEN OFF  
MODE (page 9).  
3. Up and Down Keys  
When the oven is in the OVEN OFF MODE, use the  
up key to access the CONFIG MODE (page 13). Use  
the down key to access cooking profiles 5-8.  
NOTE: Depending on the temperature within the  
oven, the cooling fans will remain on to prevent  
damage to critical oven components.  
Also, press the up and down keys to adjust various  
oven settings (see pages 11-15).  
CAUTION: DO NOT use the emergency stop  
key as a general on/off switch. Doing so can  
damage the oven and shorten its life span.  
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9
1
2
4
5
6
7
BREAKFAST  
LUNCH  
DINNER  
BREAKFAST  
BREAKFAST  
DINNER  
TOP AIR 80 %  
BELT F  
5:00  
SET  
475F  
OVEN OFF  
SOAKING  
COOLING DOWN  
OVEN TCC = 425F  
TIME LEFT = 5:00  
BELT R  
3:20  
DESSERT  
BTM AIR 100 %  
LUNCH  
DESSERT  
BREAKFAST  
5:00  
DINNER  
2:00  
BREAKFAST  
BREAKFAST  
TOP AIR 80 %  
TOP AIR 30%  
3:20  
4:00  
BELT F  
5:00  
SET  
475F  
BELT F  
5:00  
SET  
475F  
COOKING  
OVEN IDLE  
BELT SPEED  
PRESS ANY KEY  
BELT R  
3:20  
BELT R  
3:20  
2:00  
2:30  
2:45  
3:00  
BTM AIR 100 %  
BTM AIR 30%  
LUNCH  
DESSERT  
3
BREAKFAST  
TOP AIR 60 %  
BELT F  
5:00  
SET  
475F  
WARMUP  
OVEN TCC = 275F  
BELT R  
3:20  
BTM AIR 60 %  
Figure 8: Cooking Modes  
Happens When...  
-Power is supplied to the oven.  
-The oven completes MODE 6.  
Cooking a Product  
Figure 8.  
-The user presses the down key while-accessing  
the CONFIG MODE (refer to page 13 for more  
information).  
This section explains how to cook a food product by  
describing the “standard operation” modes through  
which the oven progresses (Figure 6).  
-MODE 1: Oven Off  
-MODE 2: Belt Speed Select  
-MODE 3: Warming  
-MODE 4: Soaking  
-MODE 5: Cooking  
-MODE 6: Cooling Down  
-MODE 7: Idle  
Goes To...  
-MODE 2 when the user selects a cooking profile  
(soft keys L1, L3, R1, or R3).  
-CONFIG MODE when the user presses the up key.  
Mode 2: Belt Speed Select  
Mode during which the user selects the desired belt  
speed.  
NOTE: MODE 7 is not part of a “standard” cooking  
cycle. It only occurs when the user intervenes as  
described on page 10.  
NOTE: If a different key is pressed, the oven will ask  
if you wish to continue or return to the belt speed  
select screen. If you select continue, the oven will not  
save the belt speed.  
Mode 1: Oven Off  
Mode during which all cooking components are off  
and the oven temperature has receded below 150°F  
(66°C), but the display and keypad remain on. The  
user can access cooking profiles 1-4 on this screen (1)  
or press the down key to access cooking profiles 5-8.  
Happens When...  
-The user selects a cooking profile from MODE  
1 or 6.  
Goes To...  
-MODE 3.  
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10  
STANDARD OVEN OPERATION  
Mode 3: Warming  
Mode 6: Cooling Down  
Mode during which the oven warms to the preset  
cooking temperature defined by the cooking profile  
that was selected.  
Mode during which the burner assembly shuts off to  
allow the oven to cool.  
Happens When...  
Happens When...  
- The user presses the back/off key from MODE 3  
(and the oven temperature is above 150°F [66°C]),  
or from MODES 4, 5, or 7.  
- A selection is made from MODE 2, and the oven’s  
temperature at the beginning of warmup was not  
within (less than) 25°F (14°C) of the oven’s set  
temperature.  
Goes To...  
- MODE 1 when the oven temperature has receded  
below 150°F (66°C).  
Goes To...  
- MODE 4 once the oven has reached the temperature  
defined by the selected cooking profile.  
- MODE 6 when the user presses the back/off key  
and the oven is above 150°F (66°C).  
- MODE 2 when the user selects a cooking profile.  
Mode 7: Idle  
Mode during which both blowers are reduced to  
30% and the belt speed reduces to 20 minutes to  
save power. All other oven components remain the  
same.  
Mode 4: Soaking  
Mode during which the oven has completed  
warming up and automatically allows an additional  
five minutes for the oven cavity surfaces to warm.  
Happens When...  
-The user presses the idle key from MODE 5.  
Happens When...  
- MODE 3 completes (within 5°F [3°C] of set point)  
Goes To...  
-MODE 5 when the user presses the idle key, up  
key, down key, or any soft key.  
-MODE 6 when the user presses the back/off key.  
Goes To...  
- MODE 5 when soaking completes.  
- MODE 6 when the user presses the back/off key and  
the oven is above 150°F (66°C).  
Mode 5: Cooking  
Mode during which the oven is ready to cook. The  
user can place food on the conveyor to cook, or edit  
cook settings if the full edit or flex option is enabled.  
See page 11 for more information on full edit and  
flex options.  
Happens When...  
- MODE 4 completes.  
- The user presses the idle key, up key, down  
key, or any soft key during MODE 7.  
Goes To...  
- MODE 6 when the user presses the back/off key.  
- MODE 7 when the user presses the idle key.  
- MODE 3 if the temperature drops 25°F (14°C)  
or more below the set point.  
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11  
Changing a Cooking Profile Name  
Editing a Cooking Profile  
1. From the cooking screen (Figure 9), press  
L1 to access the name change screen  
(Figure 10).  
To edit a cooking profile, the oven must be in the  
COOKING MODE and the full edit or flex option  
must be enabled for each option to be edited. For  
more information on selecting between full edit,  
rigid, and flex options for each editable setting, see  
Edit Options Screen on page 14.  
2. Change the name of the cooking profile.  
- The up key moves up through the available  
characters. e.g. A,B,C…  
When the rigid option is enabled for a given setting,  
the soft key adjacent to that setting (Figure 9) is  
disabled and no menu editing is allowed.  
- The down key moves down through the  
available characters e.g. A,+,-, ,9,8…  
- INS (L1) inserts a space.  
When the full edit option is enabled for a given  
setting, that setting is fully customizable and  
changes are saved once the oven returns to the OVEN  
OFF or COOLING DOWN MODE.  
- DEL (R1) deletes the selected character.  
- ---> (R1) moves the cursor to the right.  
When the flex option is enabled for a given setting,  
that setting is customizable within flex option  
limitations (as described in the following sections),  
and changes will reset when the oven returns to the  
OVEN OFF or COOLING DOWN MODE. NOTE: The  
flex option does not apply to editing a profile name.  
- <--- (L1) moves the cursor to the left.  
3. Press save (R3) to save the changes or cancel  
(L3) to cancel any changes.  
This section assumes that the full edit option is  
enabled (except where otherwise noted) and that a  
cooking profile and belt speed have been selected.  
PROFILE 1  
INS  
DEL  
--->  
TOP AIR 80 %  
L1  
L2  
L3  
R1  
R2  
R3  
L1  
L2  
L3  
R1  
R2  
R3  
BELT F  
5:00  
SET  
475F  
COOKING  
<---  
[PROFILE 1  
]
BELT R  
3:20  
BTM AIR 100 %  
CANCEL  
SAVE  
Figure 10: Name Change Screen  
Figure 9: Cooking Screen  
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12  
STANDARD OVEN OPERATION  
Adjusting the Belt Speed  
Adjusting the Top and Bottom Air  
PROFILE 1  
TOP AIR 80 %  
<---  
--->  
The High h Conveyor Oven can accommodate  
1. Press R1 (Figure 9, page 11) to access the top air  
controls, or R3 to access the bottom air controls.  
BELT R  
either one or two conveyor belts. The oven will  
10:00  
automatically detect the number of conveyor belts  
installed and display the option to change the speed  
of each conveyor belt independently.  
2. Adjust the air speed.  
- Press the up key to increase the air speed in 5%  
increments up to 100%.  
1. From Figure 9, press the soft key adjacent  
to the conveyor belt you wish to adjust  
(press L2 for the front belt [Belt F] or L3  
for the rear belt [Belt R]).  
+Flex option enabled: the user can only  
increase the air speed by up to an  
additional 15%.  
2. Adjust the time it takes for the conveyor  
belt to completely cycle through the oven.  
- Press the down key to decrease the air  
speed in 5% increments down to 30%.  
+Flex option enabled: the user cannot  
decrease the air speed by more than  
15%.  
- The up key increases bake time in  
5-second increments up to 20 minutes.  
+ Flex option enabled: the user can only  
increase the time up to an additional  
15 seconds.  
- Press the soft key again to exit the air  
controls.  
- The down key decreases bake time in  
5-second increments.  
+ Flex option enabled: the user cannot  
decrease the time by more than 15  
seconds.  
3. Press the soft key adjacent to the belt that  
was adjusted to exit the belt speed controls.  
Adjusting the Temperature  
1. Press R2 (Figure 9, page 11) to access the  
temperature controls.  
2. Adjust the temperature (range is 300-550°F  
[149-288°C]).  
- Press the up key to increase the  
temperature in 5°F/5°C increments.  
+ Flex option enabled: the user can only  
increase the temperature up to an  
additional 10°F/5°C.  
- Press the down key to decrease the  
temperature in 5°F/°5C increments.  
+ Flex option enabled: the user cannot  
decrease the temperature by more than  
10°F/5°C.  
3. Press R2 again to exit temperature controls.  
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13  
Accessing the Fault Count Screen  
Config Mode  
From the CONFIG MODE (Figure 11), press R1 to  
access the fault counts screen (Figure 15). The oven  
will display the number of faults that have occurred.  
The CONFIG MODE (Figure 11) serves four main  
purposes:  
1. To access the smart card screen.  
2. To access the fault count screen.  
3. To access the SETUP MODE.  
Accessing the Setup Mode  
From the CONFIG MODE (Figure 11), press L1 to  
access the SETUP MODE. The SETUP MODE allows the  
user to customize several oven settings - see below  
for more details.  
4. To access the TEST MODE (service use only).  
To access the CONFIG MODE, press the up key from  
the OVEN OFF MODE.  
Smart Card Screen (Loading a Menu)  
Setup Mode  
The smart card screen allows the user to  
-Load a menu from smart card to oven.  
-Save a menu from oven to smart card.  
Figure 16, page 14.  
The SETUP MODE serves four main purposes:  
1. To change the display temperature.  
2. To access the edit option screen.  
3. To change the display language.  
4. To access the info screen.  
To load or save a menu,  
1. Press L3 (Figure 11) to access the smart card  
screen (Figure 12).  
2. Insert a smart card into the smart card slot  
(Figures 13 and 14), with the gold chip  
facing the front of the oven.  
To access SETUP MODE, press the up key from the  
OVEN OFF or COOLING DOWN MODE (to access the  
CONFIG MODE), and then press L1.  
3. Load or save a menu.  
- Press R1 to load a menu from the smart  
card to the oven (Figure 12).  
- Press R2 to save a menu from the oven to  
the smart card (Figure 12).  
SETUP  
FAULTS  
L1  
L2  
L3  
R1  
R2  
R3  
CONFIG MENU  
SMARTCARD  
TEST MODE  
Figure 13: Loading a Smart Card  
Figure 11: Config Mode  
LOAD FROM CARD  
L1  
L2  
R1  
R2  
R3  
L1  
L2  
L3  
R1  
R2  
R3  
INSERT SMART CARD  
SMARTCARD  
SAVE TO CARD  
PRESS [BACK] TO EXIT  
L3  
Figure 14: Insert Smart Card Screen  
Figure 12: Smart Card Screen  
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14  
OVEN MODES  
Changing the Display Temperature  
FAULT  
F1: 0  
COUNTS  
F6: 0  
L1  
L2  
L3  
R1  
R2  
R3  
F2: 0  
F7: 0  
The oven can display the temperature in either Celsius  
or Fahrenheit units. To change the display  
temperature, press L1 in SETUP MODE (Figure 16).  
F3: 0  
F4: 0  
F5: 0  
F8: 0  
F9: 0  
F10: 0  
Edit Options Screen  
Figure 15: Fault Counts Screen  
The edit options screen (Figure 18) allows the user to  
switch between full edit, rigid, and flex options for  
profile name, belt speed, temperature, and % air. For  
more information on the different edit options, see  
Editing a Cooking Profile on page 11.  
DEGS F  
ENGLISH  
L1  
R1  
R2  
R3  
SETUP MENU  
L2  
L3  
EDIT/RIGID/FLEX  
INFO  
To access the edit options screen,  
1. Press L3 (Figure 16) to access the password  
screen (Figure 17).  
Figure 16: Setup Mode  
2. Input the password 6 6 3 3 by pressing the  
soft keys adjacent to the numbers.  
1
4
5
6
L1  
R1  
R2  
R3  
ENTER PASSWORD  
<6633>  
To change the edit option (Figure 18),  
- Press L1 to select full edit or rigid for the profile  
name.  
2
L2  
3
L3  
- Press L3 to select full edit, rigid, or flex for the  
belt speed.  
Figure 17: Password Screen  
- Press R1 to select full edit, rigid, or flex for the  
profile cook temperature setting.  
- Press R3 to select full edit, rigid, or flex for the  
% air setting.  
NAME: FULL  
TEMP: FLEX  
AIR: FLEX  
L1  
R1  
R2  
R3  
EDIT MODES  
SELECT  
L2  
L3  
Changing the Display Language  
BELT: RIGID  
NOTE: Feature is not available on all oven models.  
Figure 18: Edit Option Screen  
From the setup menu screen (Figure 16), press R1 to  
set the language to English, French, German, or  
Spanish.  
INFO  
L1  
R1  
R2  
R3  
SERIAL_NUMBER  
EC=82F 208V  
RUN: 65432 HR  
IDLE: 12345 HR  
L2  
Info Screen  
SOFTWARE VERSION  
L3  
The info screen (Figure 18) is used to display the fol-  
lowing information in an easy to access place:  
- Serial number  
Figure 19: Info Screen  
- Electrical compartment temperature  
- Voltage  
- Total time the oven has been on  
- Total time the oven has been idle  
- Firmware version  
To access the info screen, press R3 within the SETUP  
MODE (Figure 16).  
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15  
Updating the Firmware  
From the oven off screen,  
1. Insert the gray smart card (see Figure 13, page  
13) with the gold chip facing the front of the  
oven. If multiple smart cards are required, they  
will be labeled in sequence - ensure the correct  
sequence is followed.  
2. From the COOLING DOWN or OVEN OFF MODE,  
press and hold the idle key until the oven resets  
(approximately 5 seconds). The display will go  
blank until the upload is complete.  
3. When the oven beeps one long high tone, the  
load was successful. If a second card was  
provided, insert it.  
4. When the oven restarts and the display turns  
on, the update is complete. Remove the smart  
card from the oven.  
NOTE: If the update is unsuccessful, the display  
will remain off and the oven will beep one long,  
low tone. If this occurs, repeat the above  
procedure. If the update fails multiple times, a  
smart card may be damaged. Please note that the  
oven will be inoperable until a successful update is  
performed. As such, TurboChef reinforces proper  
handling of smart cards to help prevent static  
damage, and recommends that each service  
technician keep a backup copy.  
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16  
TROUBLESHOOTING  
Issue  
Possible Cause(s)  
Resolution  
No power to oven. - Oven is not plugged in.  
- Plug oven in.  
- Main circuit breaker is  
tripped.  
- Verify wall circuit breaker is on. Reset breaker  
and then power oven back on.  
Oven is not warm- - Oven is in the off state.  
ing up properly.  
- Select a cooking profile.  
- Oven has been switched off at - Press the back/off key until the oven is in the  
the main circuit breaker.  
off state – leave for two minutes. Unplug the  
oven – leave for two minutes. Re-plug in the  
oven, switch on the isolator/main power supply  
and select a cooking profile.  
- Problem with the heater.  
- Oven is not clean.  
- Call customer service.  
Oven is not cook-  
ing properly  
- Clean the oven following the weekly cleaning  
instructions on pages 5-7.  
- Incorrect cooking profile or  
belt speed was selected for the  
product.  
- Ensure that the correct cooking profile is  
selected for the product.  
- Ensure product is in the correct state before  
being placed in the oven.  
- Product was not cooked from  
correct starting state, e.g.  
chilled, frozen, etc.  
F1: Blower Failure - Oven power interrupted.  
- Verify wall circuit breaker is on. Reset breaker  
and then power the oven back on. Press the  
back/off key until the oven is in the off mode –  
leave for two minutes. Unplug the oven – leave  
for two minutes. Re-plug in the oven, switch  
on the isolator/main power supply and select a  
cooking profile.  
F2: Low Temp  
During Cook  
- Oven power interrupted.  
- Verify wall circuit breaker is on. Reset breaker  
and then power oven back on.  
- Excessive load.  
- Reduce load.  
- Oven is not clean.  
- Clean the oven following the weekly cleaning  
instructions on pages 5-7.  
- Oven not fully warmed up.  
- Press the back/off key until oven returns to the  
oven off mode. Re-select the cooking profile  
and allow oven to reheat.  
- Defective heater.  
- Call customer service.  
- Blower motor not running.  
- Low supply voltage.  
- Call customer service.  
- Call electrician to improve power supply.  
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17  
Issue  
Possible Cause(s)  
Resolution  
F5: CC Over Temp - Blockage of airflow into the  
oven.  
- Check for and remove anything that may be  
obstructing regular airflow into the oven.  
- Problem with the blower  
motors or heater.  
- Call customer service.  
- Defective SSR.  
- Call customer service.  
F6: EC Over Temp - Blockage of airflow into the  
electrical compartment.  
- Check for paper towels or anything that may  
be obstructing cool air into the electrical  
compartment.  
- Problem with the cooling  
fans.  
- Call customer service.  
F7: RTD Failure  
- Damaged or defective oven  
components.  
- Call customer service.  
F8: High Limit  
Tripped  
- Oven is not clean.  
- Clean the oven following the weekly cleaning  
instructions on pages 5-7. If problem persists,  
call customer service.  
F9: Belt Run  
Failure  
- Too much weight on belt.  
- Ensure oven is in the off state and completely  
cooled and belt is completely stopped. If belt is  
overloaded, remove product from belt.  
- Obstruction blocking belt  
rotation.  
- Ensure oven is in the off state and completely  
cooled and belt is completely stopped. Look  
into oven cavity and remove any obstructions  
that are blocking the belt’s rotation.  
- Damaged or defective oven  
components.  
- Call customer service.  
- Overheated conveyor drives  
- Ensure the filters are clean and fans are  
running. Also ensure ambient temperature is  
not excessive (greater than 100°F [38°C]).  
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18  
TROUBLESHOOTING  
Replaceable Parts  
The following is a list of parts that may need replacing during the life of the oven. For more information,  
please contact TurboChef. (Within North America, call 800.90TURBO. Outside North America, call  
+1 214.379.6000 or your authorized distributor.)  
Part Description  
TurboChef Part Number  
Air Filter  
HCT-4067  
HCT-4205  
100443  
Blower Motor  
Blower Motor Controller (BMSC)  
Control Board  
Cooling Fan  
CON-7002  
TC3-0433  
100505  
Display  
EMI Filter  
100539  
Fuse, 20A  
100599  
Gear Drive  
HHC-4120  
103581  
Gear Drive Controller  
Heater, Back  
HCT-4161  
HCT-4162  
HHC-1234  
101211  
Heater, Front  
Keypad  
Power Supply  
Relay, K3, 30A  
Relay, SSR  
101279  
101286  
RTD Probe, 3-Inch  
HHC-6517-2  
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19  
North America Limited Warranty  
TurboChef “HhC 2020” Conveyor Oven – North America  
The TurboChef HhC 2020 Conveyor oven Limited Warranty outlined below is activated upon shipment of  
your oven. Should you require additional assistance after reviewing the warranty outlined below, please call  
TurboChef Customer Service at 800.90TURBO.  
Limited Warranty  
TurboChef Technologies, Inc. (“TurboChef ”) warrants to you, the purchaser, that under normal use the  
TurboChef HhC 2020 Conveyor oven you have purchased (the “Equipment”) will be free from defects in  
material and workmanship during the Warranty Period, subject to the terms and conditions set forth herein.  
The “Warranty Period” is twelve (12) months from the date the Equipment is shipped from TurboChefs  
U.S. factory or distribution center. This warranty is conditioned upon you promptly notifying TurboChef of  
any claims, as provided in the paragraph entitled “Warranty Claims” below, and providing TurboChef with  
all data and information requested by TurboChef or its service agents in connection with such claims as well  
as all necessary access to your premises and the Equipment. This warranty is made only to the initial pur-  
chaser of the Equipment from TurboChef or its authorized dealer; it is not assignable to subsequent pur-  
chasers unless TurboChef consents to such assignment in writing.  
Disclaimer of Warranties  
EXCEPT AS PROVIDED IN THE LIMITED WARRANTY ABOVE, THE EQUIPMENT IS PROVID-  
ED “AS IS”. THERE ARE NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, WHICH  
EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF INCLUDING ANY IMPLIED  
WARRANTY OF MERCHANTABILITY AND/OR FITNESS FOR A PARTICULAR PURPOSE  
AND/OR ANY IMPLIED WARRANTY OF NON-INFRINGEMENT. THIS LIMITED WARRANTY  
GIVES YOU SPECIFIC LEGAL RIGHTS WHICH MAY VARY DEPENDING UPON THE LAW OF  
YOUR STATE OR COUNTRY.  
Warranty Exclusions  
Improper Installation, Operation or Maintenance: Equipment that is not installed, operated and maintained  
in accordance with TurboChefs HhC 2020 Conveyor oven owner’s manual (as may be updated by  
TurboChef from time to time, the “Manual”), a copy of which is provided to you with the Equipment or  
otherwise will be furnished to you upon request, is excluded from this limited warranty. This limited warran-  
ty shall not apply to damage to the product which results, in TurboChef ’s or its service agent’s sole opinion,  
due to any of the following causes: failure to provide a suitable installation and operating environment  
(including power and HVAC) and facilities as prescribed by the Manual; misuse; abuse; accident; neglect;  
power failure or power surges (over or under voltage); flood, fire, lightning, other natural or man-made disas-  
ters, or other Acts of God. This limited warranty shall not apply to Equipment that has missing or altered  
serial numbers.  
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20  
NORTH AMERICA LIMITED WARRANT Y  
Modifications and Repair: Equipment that has been modified or altered by persons other than TurboChef or its  
service agents, or Equipment that has had non-approved devices or connection items attached thereto, is  
excluded from coverage under this warranty. Repair of the Equipment by anyone other than TurboChef or its  
authorized service agents will void all warranties on the Equipment.  
Accessories: Accessories and parts (collectively “Accessories”) that are consumed in the normal course of  
Equipment operation or maintenance are excluded from this warranty. Failure of or damage to Equipment or  
components from the use of non-approved cleaning chemicals, devices or processes is also excluded from this  
warranty. Accessories may include, but are not limited to, ceramic cooking platters, paddles and approved  
cleaning chemicals and devices.  
Outstanding Invoices: If the full invoiced amount for Equipment purchased has not been paid within forty-five  
(45) days from the invoice date, then TurboChef will have no obligation to honor this or any other warranty  
on the Equipment until payment is received in full, including any accrued interest or other charges, has been  
satisfied, at which time warranty coverage will be reinstated, but the Warranty Period will not be extended.  
Warranty Service, Exclusive Remedy  
TurboChef will be solely responsible for determining whether or not the Equipment or any component thereof  
is defective. Defective components covered by this warranty will be repaired or replaced at TurboChefs option  
without charge to you and such repaired or replacement components will be covered by this warranty for the  
balance of the Warranty Period. Parts used in the repair of defective components and replacement components  
may be new, recovered or rebuilt. At its sole option, TurboChef may decide to replace defective Equipment cov-  
ered by this warranty with new, recovered or rebuilt Equipment of equal or greater capability, and such  
Equipment will be covered by this Limited Warranty for the balance of the Warranty Period. Defective  
Equipment and components will become the property of TurboChef. This paragraph states TurboChefs sole  
and exclusive obligation and liability and your sole and exclusive remedy under this warranty. TurboChef shall  
not be responsible for a failure to provide warranty services due to causes beyond TurboChef ’s or its service  
agents’ control.  
Warranty Claims  
Claims under this warranty must be reported to TurboChef during our normal working hours at the following  
number: 800.90TURBO, or such other reporting service as TurboChef may designate. Upon receipt of the  
claim and related information and preliminary verification that the claim is valid, TurboChef will promptly  
notify an authorized service agent to contact you and arrange for an on-site repair visit during the service  
agent’s normal working hours. Any costs incurred by TurboChef or its service agent associated with a service  
agent being refused or unable to gain access to the Equipment on your premises, or a claim not covered by this  
warranty, will be charged to you.  
Charges for Non-Warranty Service or Rejection of Service Visit  
In the event that repairs, replacement or service are provided by TurboChefs service agents for work not cov-  
ered by this limited warranty, customer agrees to pay the service agent directly according to the service agent’s  
normal scale of charges. In the event TurboChef is invoiced by the service agent for services not covered under  
this limited warranty, TurboChef will invoice customer and customer will pay such invoice based on terms of  
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21  
net 10 days. Customer also agrees to pay any cost incurred by TurboChef or its service agent associated with  
a service agent responding to a call for service, but then being refused or unable to gain access to the Oven  
on Customer’s premises. Failure to submit payment may, at TurboChef ’s discretion, result in TurboChef  
voiding the balance of the warranty. In no event will TurboChef authorize service to a store with an out-  
standing Non-Warranty invoice.  
Disclaimer of Damages  
TURBOCHEF DISCLAIMS ALL INCIDENTAL, SPECIAL AND CONSEQUENTIAL DAMAGES,  
INCLUDING BUT NOT LIMITED TO, LOSS OF USE, LOST REVENUE OR PROFITS, OR SUB-  
STITUTE USE, SUFFERED BY YOU OR ANY THIRD PARTY, WHETHER ARISING IN CON-  
TRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, RESULTING FROM ANY  
BREACH BY TURBOCHEF OR ITS SERVICE AGENTS OF THIS LIMITED WARRANTY, OR  
RESULTING FROM THE MANUFACTURE, USE, OR DEFECTS, OF OR IN THE EQUIPMENT,  
EVEN IF TURBOCHEF WAS APPRISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME  
STATES AND COUNTRIES DO NOT ALLOW THE EXCLUSION OF INCIDENTAL OR CONSE-  
QUENTIAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.  
Customer Indemnity  
You agree to indemnify, defend and hold TurboChef harmless from all third party claims, demands, judg-  
ments, fees and costs directly or indirectly arising out of or related to your use of the Equipment. You further  
agree to indemnify and hold TurboChef harmless from any incidental, consequential or special damages suf-  
fered by you, including lost revenue or profits, loss of use, or substitute use, during periods of Equipment  
failure or loss of use.  
Territory  
This warranty is valid in the United States of America, Canada and Puerto Rico.  
Governing Law, Entire Warranty  
This warranty shall be governed and construed in accordance with the laws of the State of Georgia, USA  
(except with respect to its provisions regarding conflicts of laws). The warranty described herein is the  
complete and only warranty for Equipment and supersedes all prior oral or written agreements and under-  
standings that may have existed between us relating to Equipment warranties. The terms of this warranty  
may not be altered, amended or modified except by a signed writing from TurboChef. Any purported  
alteration, amendment or modification by a service agent or anyone else will not be enforceable against  
TurboChef.  
Waiver: Waiver by TurboChef of any default will not be deemed a continuing waiver of such default or a  
waiver of any other default.  
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22  
INTERNATIONAL LIMITED WARRANT Y  
International Limited Warranty  
This Limited Warranty shall apply to the sales of all TurboChef HhC 2020 Conveyor ovens (the  
“Equipment”) manufactured by TurboChef Technologies, Inc. (“TurboChef), and sold to purchasers  
outside of the United States, Canada, and Puerto Rico by an Authorized Distributor of TurboChef  
International (the “Authorized Distributor”).  
Limited Warranty  
You, the purchaser (“You”) have entered into a sales contract with the Authorized Distributor for the  
purchase of the Equipment. This Limited Warranty is made to you by the Authorized Distributor from  
whom you purchased the Equipment with the support of TurboChef. Subject to the limitations stated  
below, the Authorized Distributor warrants to You that the quantity and specification of the Equipment  
delivered to You shall be as set out in the Authorized Distributor’s acceptance of your order and that the  
Equipment will be free from any material defects in the product and workmanship for twelve (12) months  
from the date of installation (the “Warranty Period”), subject to the terms and conditions set forth herein.  
Disclaimer  
EXCEPT AS PROVIDED IN THE LIMITED WARRANTY ABOVE, THE EQUIPMENT IS PROVID-  
ED “AS IS”. THERE ARE NO WARRANTIES, EXPRESS, IMPLIED, COMMON LAW OR STATU-  
TORY, WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF INCLUDING  
ANY IMPLIED WARRANTY OF MERCHANTABILITY AND/OR FITNESS FOR A PARTICULAR  
PURPOSE AND/OR ANY IMPLIED WARRANTY OF NON-INFRINGEMENT. THIS LIMITED  
WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS WHICH MAY VARY DEPENDING UPON  
THE LAW OF YOUR STATE OR COUNTRY.  
The TurboChef Global Warranty System  
This Limited Warranty commences upon delivery of the Equipment to Your premises. The Authorized  
Distributor will inspect and install the Equipment at Your premises in accordance with TurboChefs  
instructions and will record the serial number of the Equipment, Your contact details, the date and location  
of installation and the results of the Authorized Distributor’s inspection. This information will be entered  
by the Authorized Distributor into the TurboChef global warranty system and will be used by TurboChef,  
the Authorized Distributor and its authorized service agents for the provision of the warranty service.  
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23  
Warranty Service  
During the Warranty Period, any materially defective Equipment will be repaired or replaced free of charge  
at TurboChef ’s option provided that:  
1. You notify the Authorized Distributor from whom You purchased the Equipment and/or TurboChef as  
soon as reasonably possible after discovery of a defect and in accordance with the warranty claims  
procedure set out below;  
2. You provide the Authorized Distributor from whom You purchased the Equipment and/or TurboChef  
with all data and information reasonably requested by TurboChef, the Authorized Distributor or its  
authorized service agents in connection with Your warranty claim;  
3. You make the Equipment available to TurboChef, the Authorized Distributor or its authorized service  
agents;  
4. The Equipment has been installed by an Authorized Distributor and you have provided all necessary  
information for the Authorized Distributor to register the Equipment in the TurboChef global warranty  
system;  
5. The Equipment has been operated and maintained by You in accordance with TurboChefs “Owner’s  
Manual” provided with the Equipment (and as updated by TurboChef);  
6. You have not used any non-approved devices, accessories, consumables or parts in conjunction with the  
Equipment; and  
7. Repairs, modifications or alterations have not been attempted other than by TurboChef, an Authorized  
Distributor or its authorized service agent.  
Neither TurboChef nor the Authorized Distributor assumes any liability for damage caused, in TurboChefs,  
its Authorized Distributor’s or its service agent’s sole opinion, by any of the following: Your failure to  
provide a suitable installation and operating environment (including power and HVAC) or facilities as  
prescribed by the Manual; misuse or abuse; accident; neglect; power failure or power surges (over or under  
voltage); Acts of God; lightning, floods, or other natural disasters; fire; or man-made disasters. This limited  
warranty shall not apply to Equipment that has missing or altered serial numbers.  
At its sole option, TurboChef may replace defective Equipment or components with new, recovered or  
rebuilt Equipment of equal or greater capability, and such Equipment or components will be warranted by  
the Authorized Distributor for the balance of the Warranty Period. Replaced defective Equipment or  
components will become the property of TurboChef.  
Warranty Claims:  
Any warranty claim must be made directly in writing either to the Authorized Distributor from whom You  
purchased the Equipment or to TurboChef at the following address:  
TurboChef Technologies, Inc.  
4240 International Parkway, Suite 105  
Carrollton, Texas 75007  
Phone: +1 214-379-6000  
Fax: +1 214-379-6073  
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24  
INTERNATIONAL LIMITED WARRANT Y  
The claim must include the serial number of the Equipment and be received by TurboChef on or before the  
last day of the Warranty Period. Upon receipt of Your claim, TurboChef will promptly notify an Authorized  
Distributor or an authorized service agent to contact You, to verify Your claim and, if necessary, to arrange  
for an on-site repair visit during normal working hours.  
Consumables and Parts Used with The Equipment: Neither TurboChef nor the Authorized Distributor  
assumes any liability for consumables and parts that are used in the normal course of Equipment operation  
or for failure of or damage to Equipment or components from the use of non-approved cleaning chemicals,  
devices or processes.  
Charges for Service Not Covered by Limited Warranty: In the event the You request and receive repairs,  
replacement or service not covered by this Limited Warranty, You will be invoiced and must pay the  
Authorized Distributor or authorized service agent directly according to its normal scale of charges and busi-  
ness terms.  
Product Liability: NEITHER TURBOCHEF NOR THE AUTHORIZED DISTRIBUTOR ASSUMES  
ANY LIABILITY FOR ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES,  
INCLUDING BUT NOT LIMITED TO LOSS OF USE, LOST REVENUE OR PROFITS, OR  
SUBSTITUTE USE SUFFERED BY YOU OR ANY THIRD PARTY, WHETHER ARISING IN  
CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE RESULTING FROM ANY  
BREACH BY TURBOCHEF OR THE AUTHORIZED DISTRIBUTOR OF THE LIMITED  
WARRANTY PROVIDED HEREIN, EVEN IF TURBOCHEF AND/OR THE AUTHORIZED  
DISTRIBUTOR WERE APPRISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS LIMITED  
WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER  
RIGHTS THAT VARY FROM COUNTRY TO COUNTRY. SOME COUNTRIES MAY NOT ALLOW  
THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, MAY  
NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION  
LASTS, OR ALLOW PROVISIONS THAT PERMIT THE WARRANTY TO BE VOIDED. THUS,  
SOME OF THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.  
Exclusive Remedy: This Limited Warranty states the Authorized Distributors and TurboChefs sole and  
exclusive obligation and liability and your sole and exclusive remedy under this Limited Warranty.  
Third Party Rights: The UK Contract (Rights of Third Parties) Act 1999 is excluded from applying to this  
Limited Warranty and nothing herein confers or purports to confer on any third party any benefit or any  
right to enforce any term of this Limited Warranty.  
Severability: If any item or provision contained in this Limited Warranty or any part of them (“an offending  
provision”) is declared to be or becomes unenforceable, invalid or illegal for any reason whatsoever in any  
jurisdiction, the other terms and provisions of this Limited Warranty shall remain in full force and effect in  
that jurisdiction as if it had been executed without the offending provision appearing in it and the entire  
Limited Warranty shall remain in full force and effect in all other jurisdictions.  
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25  
Governing Law, Entire, Agreement: This Limited Warranty shall be governed by and construed according  
to English law. The application of the United Nations Convention on International Sale of Goods to this  
Limited Warranty is expressly excluded. This Limited Warranty may not be altered, amended or modified  
by the Authorized Distributor or its service agent, and no representation, alteration, amendment or  
modification by TurboChef shall be valid unless in a signed form from TurboChef.  
Waiver: Waiver by TurboChef or an Authorized Distributor of any default will not be deemed a continuing  
waiver of such default or a waiver of any other default.  
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For service or information:  
WITHIN NORTH AMERICA CALL  
Customer Service at 800.90TURBO or  
OUTSIDE NORTH AMERICA CALL  
+1 214-379-6000 or Your Authorized Distributor  
Corporate Headquarters  
Global Operations  
Six Concourse Parkway, Suite 1900  
Atlanta, Georgia 30328 USA  
+1 678.987.1700 PHONE  
+1 678.987.1750 FAX  
4240 International Pkwy,Suite 105  
Carrollton, Texas 75007 USA  
+1 214.379.6000 PHONE  
+1 214.379.6073 FAX  
TM  
Accelerating the World of Cooking  
Sales & Marketing: 866.90TURBO  
Customer Service: 800.90TURBO  
+1 214.379.6000  
Part Number: HCT-4201 / Rev. A / June 2008  
Country Code: NA/EU  
turbochef.com  
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