Tripp Lite Switch B064 016 04 IP User Manual

Owner’s Manual  
NetDirector Cat5 IP  
KVM Switches  
Models:  
B064-016-04-IP, B064-016-02-IP, B064-032-02-IP, B064-032-04-IP  
FCC Information  
This is an FCC Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to  
take adequate measures.  
This equipment has been tested and found to comply within the limits of a Class A digital device, pursuant to Part 15 of the FCC Rules. These  
limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.  
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual,  
may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference  
in which case the user will be required to correct the interference at his own expense.  
RoHS  
This product is RoHS compliant.  
Package Contents  
This package consists of:  
(1) B064-016-02-IP, B064-016-04-IP, B064-  
032-02-IP or B064-032-04-IP KVM  
Switch  
(1) RJ45 to DB9 Adapter  
(1) Grounding Wire  
(1) Power Cord  
(1) Rack Mount Kit  
(1) Foot Pad Set (4 pcs.)  
(1) CD (including Owner’s Manual and  
Device Files)  
(1) USB – PS/2 Console Cable Kit  
Tripp Lite World Headquarters  
1111 W. 35th Street, Chicago, IL 60609 USA  
(773) 869-1234 • www.tripplite.com  
Note: Follow these instructions to ensure proper operation and prevent damage to this device and its connected equipment.  
Copyright © 2008 Tripp Lite. All rights reserved. Alltrademarks are the property of their respective owners.  
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Table of Contents  
OOBC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54  
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Introduction  
Overview  
The NetDirector Matrix KVM Switch with Multi-User IP Access allows both local and remote operators to monitor and access multiple  
computers from a single console. For example, a single B064-032-04-IP can control up to 32 computers.  
The switches are differentiated according to the number of users they support and the number of KVM ports they provide – as shown in the table  
below:  
Model  
User Support  
2-User  
KVM Ports  
B064-016-02-IP  
B064-016-04-IP  
B064-032-02-IP  
B064-032-04-IP  
16  
16  
32  
32  
4-User  
2-User  
4-User  
Each user port allows for a separate user session, so that up to three  
(B064-016-02-IP and B064-032-02-IP) or five (B064-016-04-IP and  
B064-032-04-IP) users can access the KVM switch at the same time.  
Features  
• Directly connect up to 16 (B064-016-04-IP or B064-016-02-IP) or 32 (B064-032-02-IP or B064-032-04-IP) computers/servers  
• Add additional computers/servers in a two-level cascade installation  
• Two 10/100/1000 Mbps network connections for redundant LAN or two IP operation  
• Supports up to 2 (B064-032-02-IP or B064-016-02-IP) or 4 (B064-016-04-IP or B064-032-04-IP) remote sessions  
• 1 Local and 2 Remote Users can simultaneously access the B064-032-02-IP or B064-016-02-IP  
• 1 Local and 4 Remote Users can simultaneously access the B064-016-04-IP or B064-032-04-IP  
• Up to 32 users can remotely share one user port  
• Create up to 64 user accounts  
• Multi-level authentication: super administrator; administrator; user  
• Advanced security features include password protection and advanced encryption technologies – 1024 bit RSA; 56 bit DES; 256 bit AES; and  
128 bit SSL  
• RJ45 connectors and Cat5e cable allow for a more efficient installation  
• Web-based Java Client allows the switch to be accessed from an internet browser  
• Browser access can be disabled – Windows and Java GUI AP programs provided for non-browser connectivity  
• Graphical OSD and toolbars provide convenient, user friendly operation  
• Full-screen graphical OSD for the local console  
• Full-screen or sizable remote desktop window; in full-screen mode the remote desktop display scales to user’s monitor display size  
• Panel Array Mode – view up to 32 ports at the same time  
• High video resolution: up to 1600 x 1200 @ 60Hz – 32 bit for the local console; up to 1600 x 1200 @ 60Hz for remote sessions  
• Multi-language support  
• Software (On-screen) keyboard  
• UltraSync for USB mice – local and remote mouse movement are the same – no need to constantly re-sync the two movements  
• Windows-based Log Server  
• Supports all major server platforms and VT100 based serial devices  
• Supports multi-platform server environments: PS/2 and USB  
• Supports 10Base-T, 100Base-T, 1000Base-T, Auto-Sense, TCP/IP, HTTP, DNS, DHCP, UDP, ARP, Ping  
• Remote authentication support: RADIUS, LDAP, LDAPS, and Active Directory  
• Flash upgradeable firmware over the network  
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Introduction  
Remote Console Computers  
• Browsers must support 128-bit SSL encryption.  
• For the browser-based Java Applet and AP Java Client, the latest version of Sun’s Java Runtime Environment (JRE) V6, Update 3 or higher  
must be installed.  
• For the Log Server, you must have the Microsoft Jet OLEDB 4.0 or higher driver installed.  
• For best results we recommend that the computers used to access the switch have at least a Pentium III, 1 GHz processor, with their screen  
resolution set to 1024 x 768.  
• For best results, a network transfer speed of at least 128 kbps is recommended.  
Connected Computer/Servers  
Computers/servers to be connected to the B064-Series KVM Switch must have the following:  
• VGA, SVGA or Multisync port  
• For USB Server Interface Unit Connections: Type A USB port and USB host controller  
• For PS/2 Server Interface Unit Connections: 6-pin mini-DIN keyboard and mouse ports  
Video  
Only the following non-interlaced video signals are supported:  
Resolution  
640 x 480  
Refresh Rates  
60, 72, 75, 85, 90, 100, 120  
70  
720 x 400  
800 x 600  
56, 60, 72, 75, 85, 90, 100, 120  
60, 70, 75, 85, 90, 100  
60, 70, 75, 85  
1024 x 768  
1152 x 864  
1280 x 1024  
1600 x 1200  
60, 70, 75, 85  
60  
Server Interface Units (SIUs)  
Cat5e/6 cable is required to connect the B064-Series KVM Switches  
to one of the Server Interface Units (SIUs). The following SIUs are  
required for use with the B064 Series KVM Switch:  
Server  
Function  
Interface unit  
B054-001-PS2  
B054-001-USB  
Connect to a computer/server with PS/2 Ports  
Connect to a computer/server with USB ports  
Operating Systems  
Supported operating systems for computer/servers that connect to the  
B064-Series KVM switches are shown in the table at right:  
OS  
Version  
Windows  
2000 and higher  
7.1 and higher  
Core 2 and higher  
9.0 and higher  
9.0 and higher  
4.3 and higher  
4.2 and higher  
Solaris 8 and higher  
5.0 and higher  
OS 9 and higher  
6.2 and higher  
Supported operating systems for users that remotely log into the  
B064-Series KVM Switches include Windows 2000 and higher, and  
those capable of running Sun’s Java Runtime Environment (JRE) 6,  
Update 3, or higher.  
Linux Red Hat  
Linux Fedora  
Linux SuSE  
Linux Mandriva  
UNIX AIX  
UNIX FreeBSD  
UNIX Sun  
Novell Netware  
Mac  
DOS  
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Introduction  
Browsers  
Supported browsers for users that remotely log into the B064-Series  
KVM Switches include the following:  
Browser  
Internet Explorer  
Firefox  
Version  
6 and higher  
1.5 and higher  
1.7 and higher  
2.0 and higher  
9.0 and higher  
8.1 and higher  
Mozilla  
Safari  
Opera  
Netscape  
Components  
Front View  
1
2
3
4
5
6
No. Component  
Description  
Illuminates when the KVM switch is powered on  
Power LED  
Port LEDs  
1
2
The Port LEDs will illuminate different colors depending on the status of the corresponding port:  
Green – The Port LED will illuminate Green when the corresponding port is connected and powered-on  
Red – The Port LED will illuminate Red when the corresponding port is selected as having the KVMs focus,  
but is either not connected to a computer/server or is connected to a computer/server that is not powered-on  
Orange – The Port LED will illuminate Orange when the corresponding port is connected, powered-on and  
selected as having the KVMs focus  
Note: The LEDs are steady under normal conditions, but will flash at half second intervals when the  
corresponding port is being accessed under Auto Scan Mode or Skip Mode.  
LAN LEDs  
The Primary (Link 1) and Secondary (Link 2) LAN LEDs will illuminate different colors depending upon the  
network transfer rate:  
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Red – The LAN LEDs will illuminate Red at speeds of 10 Mbps  
Orange – The LAN LEDs will illuminate Orange at speeds of 100 Mbps  
Green - The LAN LEDs will illuminate Green at speeds of 1000 Mbps  
Additional USB peripherals can be plugged into these ports (Keyboard, Mouse, etc.)  
USB Ports  
4
5
Reset Switch  
Note: This switch is recessed and must be pushed with a thin object, such as the end of a paper clip or a  
ballpoint pen.  
• Pressing and releasing the Reset Button when the KVM switch is running performs a system reset.  
• Pressing and holding the Reset Button in for more than three seconds when the KVM switch is running resets  
the switch configuration to the factory default settings. Note: This does not clear User Account information.  
See Clear Login Information, page xx, for instructions on clearing user account information.  
• Pressing and holding the Reset Button in while powering on the switch will restore the KVM switch to its  
original firmware in the event of a firmware upgrade failure. Note: This operation should only be performed  
in the event of a firmware upgrade failure that results in the device becoming inoperable.  
Port Switching Buttons  
• Press the Port Down button to switch from the current port to the previous port on the installation.  
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• Press the Port Up button to switch from the current port to the next port on the installation.  
Note: The figure shows the front panel of a B064-032-04-IP. The B064-032-02-IP, B064-016-02-IP and B064-016-04-IP contain all the same  
front-panel features as the B064-032-04-IP, except the B064-016-04-IP and B064-016-02-IP come with 16 ports instead of 32.  
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Introduction  
Components (continued)  
Rear View  
1
2
3
5
4
6
7
8
No. Component  
Description  
Power Socket  
Power Switch  
The included power cord connects here.  
Press to turn the KVM switch On/Off.  
1
2
3
Secondary LAN Port  
(LAN 2)  
The cable that connects the KVM switch to the backup network plugs in here.  
Primary LAN Port  
(LAN 1)  
The cable that connects the KVM switch to the primary network plugs in here.  
4
Grounding Terminal  
Modem Port  
Connect the included grounding wire to this terminal to ground the KVM switch.  
5
6
An optional dial-in connection is available for use in the event the KVM switch is not available over the Primary  
or Secondary networks.  
Local Console Port  
Server Ports  
The included USB – PS/2 Console Cable Kit plugs in here. You can connect a local console with either a USB or  
PS/2 Keyboard and Mouse.  
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8
Cat5e/6 cable connects between these ports and the SIUs to connect computer/servers to the KVM switch.  
Note: The figure above shows the rear panel of a B064-032-04-IP or B064-032-02-IP. The B064-016-04-IP and B064-016-02-IP differ in that  
it only has a single block of 16 KVM ports.  
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Hardware Setup  
Before You Begin  
General Safety Instructions  
• Read all of these instructions. Save them for future reference.  
• Follow all warnings and instructions marked on the device.  
Use of this equipment in life support applications where failure of this equipment can reasonably be expected to cause the failure of the life  
support equipment or to significantly affect its safety or effectiveness is not recommended. Do not use this equipment in the presence of a  
flammable anesthetic mixture with air, oxygen or nitrous oxide.  
• This device is designed for IT Power Distribution systems with up to 230V phase-to-phase voltage.  
• Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result.  
• Do not use the device near water.  
• Do not place the device near, or over, radiators or heat registers.  
• The device cabinet is provided with slots and openings to allow for adequate ventilation. To ensure reliable operation, and to protect against  
overheating, these openings must never be blocked or covered.  
• The device should never be placed on a soft surface (bed, sofa, rug, etc.), as this will block its ventilation openings. Likewise, the device should  
not be placed in a built in enclosure unless adequate ventilation has been provided.  
• Never spill liquid of any kind on the device.  
• Unplug the device from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.  
• The device should be operated from the type of power source indicated on the marking label. If you are not sure of the type of power available,  
consult your dealer or local power company.  
• To prevent damage to your installation it is important that all devices are properly grounded.  
• The device is equipped with a 3-wire grounding type plug. This is a safety feature. If you are unable to insert the plug into the outlet, contact  
your electrician to replace your obsolete outlet. Do not attempt to defeat the purpose of the grounding-type plug. Always follow your local/  
national wiring codes.  
• Do not allow anything to rest on the power cord or cables. Route the power cord and cables so that they cannot be stepped on or tripped over.  
• If an extension cord is used with this device make sure that the total ampere rating of all products used on this cord does not exceed the  
extension cord ampere rating. Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes.  
• To help protect your system from sudden, transient increases and decreases in electrical power, it is recommended that you plug your devices  
into a Tripp Lite surge suppressor, line conditioner, or uninterruptible power supply (UPS).  
• Position system cables and power cables carefully to ensure that nothing rests on any cables.  
• When connecting or disconnecting power to hot-pluggable power supplies, observe the following guidelines:  
• Install the power supply before connecting the power cable to the power supply.  
• Unplug the power cable before removing the power supply.  
• If the system has multiple sources of power, disconnect power from the system by unplugging all power cables from the power supplies.  
• Never push objects of any kind into or through cabinet slots. They may touch dangerous voltage points or short out parts resulting in a risk  
of fire or electrical shock.  
• Do not attempt to service the device yourself. Refer all servicing to qualified service personnel.  
• If the following conditions occur, unplug the device from the wall outlet and bring it to qualified service personnel for repair:  
• The power cord or plug has become damaged or frayed.  
• Liquid has been spilled into the device.  
• The device has been exposed to rain or water.  
• The device has been dropped, or the cabinet has been damaged.  
• The device exhibits a distinct change in performance, indicating a need for service.  
• The device does not operate normally when the operating instructions are followed.  
• Only adjust those controls that are covered in the operating instructions. Improper adjustment of other controls may result in damage that will  
require extensive work by a qualified technician to repair.  
• Do not connect the RJ11 connector marked “UPGRADE” to a public telecommunication network.  
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Hardware Setup  
Rack Mounting Safety Instructions  
• Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack  
rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack.  
• Always load the rack from the bottom up, and load the heaviest item in the rack first.  
• Make sure that the rack is level and stable before extending a device from the rack.  
• Use caution when pressing the device rail release latches and sliding a device into or out of a rack; the slide rails can pinch your fingers.  
• After a device is inserted into the rack, carefully extend the rail into a locking position, and then slide the device into the rack.  
• Do not overload the AC supply branch circuit that provides power to the rack. The total rack load should not exceed 80 percent of the branch  
circuit rating.  
• Make sure that all equipment used on the rack, including power strips and other electrical connectors, is properly grounded.  
• Ensure that proper airflow is provided to devices in the rack.  
• Ensure that the operating ambient temperature of the rack environment does not exceed the maximum ambient temperature specified for the  
equipment by the manufacturer  
• Do not step on or stand on any device when servicing other devices in a rack.  
Stacking  
The KVM switch can be placed on any appropriate level surface that can safely support its weight plus the weight of its attached cables. When  
placing the KVM switch on a desktop, remove the backing material from the rubber feet that came with this package and stick them onto the  
switch’s bottom panel at the corners.  
Note: To ensure adequate ventilation, allow at least 5 cm on each side, and 13 cm at the back for power cord and cable clearance.  
Rack Mounting  
The KVM switch can be mounted in a 19 in (1U) rack. The mounting brackets can screw into either the front or the back of the unit so that it can  
attach to the front or back of the rack.  
1. Depending on whether you will be front rack mounting or rear rack mounting the unit, remove the two screws located on both sides of the front  
or back of the unit.  
2. Use the screws supplied with the rack mount kit to screw the rack mounting brackets into the front or rear of the unit.  
3. Position the device in the front or rear of the rack and align the holes in the mounting brackets with the holes in the rack.  
4. Secure the rack mount brackets to the rack using user supplied screws.  
Use user supplied  
hardware to attach  
to the rack  
Use the M3x8 Phillips head hex screws  
provided with the rack mount kit  
Single Station Installation  
In a Single Stage installation, there are no additional KVM switches cascaded and/or daisy-chained from the B064-Series KVM. To set up a  
single stage installation, refer to the following instructions and the corresponding installation diagrams starting on page 10.  
1. Make sure that power to all the devices you will be connecting, including all pre-existing devices on the installation, have been turned off.  
2. Optional: Plug your Local Console’s keyboard, monitor, and mouse into the KVM’s Local Console Ports. You will need to connect the  
included USB – PS/2 Console Cable Kit to the console port on the back of the unit.  
Note: You can use any combination of keyboard and mouse connections. For example, you can use a PS/2 keyboard with a USB mouse. USB  
keyboards and mice can plug into the USB ports on the front panel, as well as the ports on the USB – PS/2 Console Cable Kit. The B064-Series  
KVM Switch does not support distances above 65 ft between the KVM and the local monitor.  
3. Use Cat5e cable to connect any available KVM port to a B054-001-PS2 (for PS/2 Servers) or B054-001-USB (for USB Servers) Server  
Interface Unit.  
Note: The distance between the B064-Series KVM and the Server Interface Unit must not exceed 130 ft.  
4. Connect the Server Interface Unit to the computer/server.  
5. Connect a Cat5e cable from the network into the KVM switch’s primary network port (LAN 1).  
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Hardware Setup  
Single Station Installation (continued)  
6. Optional: Connect a second Cat5e cable from the network into the KVM switch’s backup (secondary) network port (LAN 2).  
7. Optional Dial-In Modem Connection: Use Cat5e cable to connect the KVM switch’s Modem port to the included RJ45 to DB9 Adapter, and  
connect the adapters DB9 connector to the modem’s DB9 port.  
8. Use the included grounding wire to ground the unit. Connect one end of the wire to the grounding terminal, and the other end of the wire to a  
suitable grounded object.  
9. Plug the included power cord into the KVM switch’s Power Socket, and then into a Tripp Lite Surge Suppressor, Uninterruptible Power Supply  
(UPS) or PDU.  
10. Turn on the power to the KVM switch. Once it is powered up, turn on the power to the connected computers.  
2
4
6
9
3
8
5
2
7
3
Two Stage Installations  
Up to 32 additional KVM switches can be cascaded from the KVM ports of the B064- Series KVM Switch in order to expand the number of  
connected computers/servers. In a cascaded installation, the top B064-Series KVM Switch is considered the First Stage unit, the cascaded  
switches are considered Second Stage units.  
To set up a two stage installation, refer to the instructions below:  
1. Make sure that power to all the devices you will be connecting, including all pre-existing devices on the installation, have been turned off.  
2. Use Cat5e patch cable to connect any available KVM Port on the First Stage unit (the B064-Series KVM Switch) to a B054-001-PS2 PS2  
Server Interface Unit.  
3. Plug the B054-001-PS2s KVM connectors to the Keyboard, Video, and Mouse Console ports of the Second Stage unit.  
Note: The distance between the Second Stage unit and the First Stage Unit must not exceed 130 ft.  
4. Use the appropriate KVM Cable Kits (See the Second Stage KVMs owner’s manual), to connect any available KVM port on the Second Stage  
unit to the Keyboard, Video and Mouse ports of the computer/server you are installing.  
10  
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Hardware Setup  
Two Stage Installations (continued)  
5. Plug the power cord that came with the cascaded KVM switch into its Power Socket, and then into a Tripp Lite Surge Suppressor,  
Uninterruptible Power Supply (UPS) or PDU.  
6. Repeat these steps for any other Second Stage units you wish to connect.  
7. First power on the B064-Series KVM Switch and then power on all second-stage KVM switches.  
8. Turn on the power to all of the connected computers/servers.  
Note: The Power On sequence requires that the B064-Series KVM Switch be powered on first. After the B064-Series KVM Switch has been  
powered on, all second-stage units must be powered on. After the second-stage units have been powered on, the connected computers/servers  
can be powered on.  
Hot Plugging  
The B064-Series KVM Switches support hot plugging; components can be removed and added back into the installation by unplugging and re-  
plugging their cables from the ports without the need to shut the unit down. However, if you change computer positions, in order for the OSD  
menus to correspond to the KVM port changes, you must manually re-edit the Port Names to reflect the new port information.  
Note: If the computer’s Operating System does not support hot plugging, this function may not work properly.  
Powering Off and Restarting  
If it becomes necessary to power off the B064-Series KVM Switch, or the switch loses power and needs to be restarted, wait 10 seconds before  
powering it back on. The computers should not be affected by this, but if any of them should fail, simply restart them.  
Port ID Numbering  
Each computer on the installation is assigned a unique Port ID. The Port ID is a one or two segment number that is determined by the Stage Level  
and KVM port number of the KVM switch that the computer/server is connected to.  
Single Stage Installations  
Single stage installations will have a one segment Port ID consisting of two digits.  
(For example, a computer/server connected to port 19 of a B064-032-04-IP will have a Port ID of 19. A computer/server connected to port 9 of a  
B064-032-04-IP will have a Port ID of 09)  
Two Stage Installations  
Two stage installations will have a two segment Port ID consisting of 4 digits. (2 digits per segment)  
• The first segment of the Port ID represents the port number of the First Stage KVM switch that the cascaded unit is connected to.  
• The second segment of the Port ID represents the port number of the Second Stage KVM switch that the computer/server is connected to.  
(For example, a computer attached to port 3 of a second stage KVM switch that is connected to port 15 of the first stage KVM switch will have a  
Port ID of 03-15)  
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Super Administrator Setup  
The B064-Series KVM Switches supports three types of users, as shown in the table below:  
User Type  
Description  
Super Administrators have full access to all Ports and Devices in the KVM installation. They can manage all aspects of the  
installation.  
Super Administrator  
Administrators have access to Ports and Devices that are authorized by the Super Administrator. They can manage Users  
and Groups and configure their personal working environment.  
Administrator  
User  
Users can access Ports and Devices authorized by Super Administrators or Administrators and they can configure their  
personal working environment.  
First Time Setup  
Once the B064-Series KVM Switch has been installed, the Super Administrator needs to set the unit up for user operation. This involves setting  
the network parameters and adding users.  
Network Setup - IP Address Determination  
If you are an administrator logging in for the first time, you need to  
access the B064-Series KVM Switch in order to give it an IP address  
that users can connect to. There are four methods to choose from;  
Local Console, IP Installer, AP Windows Client and Browser.  
1. Click the Device Management icon at the top of the screen.  
2. On the notebook screen that appears on the right-hand side of the  
page select the Network tab.  
Local Console  
After the local console has been connected and the B064-Series KVM  
Switch is turned on, a login prompt appears on the console monitor:  
Log in using the default Username: administrator and Password:  
password. For security purposes, it is strongly recommended that you  
change these to a unique Username and Password. (See Changing the  
Super Administrator Login, page 14 for details.)  
After you successfully log in, the Local Console Main Screen  
appears:  
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Super Administrator Setup  
NIC Settings  
The B064-Series KVM Switch is designed with two network  
interfaces. The NIC Setting section of the Network tab allows you  
to assign a single IP Address and DNS Server for both network  
interfaces, or to assign a separate address for each.  
2. Go to the IP Installer file that you just saved and run the IPInstaller.  
exe file. A dialog box similar to the one below appears:  
Redundant NIC  
If Redundant NIC is enabled (the default), both interfaces use the IP  
address assigned to Network Adapter 1. Under this configuration, the  
B064-Series KVM Switch will switch to the second network interface  
in the event there is a crash on the first network interface.  
• If you select Redundant NIC, the Network Interface drop-down  
menu will be frozen to Network Adapter 1, and you will only have  
to enter IP Address and DNS Server settings once.  
• If you do not select Redundant NIC, you will have to enter IP  
Address and DNS Server settings for both Network Adapter 1 and  
Network Adapter 2. User the Network Interface drop-down menu to  
select the Network Adapter you want to configure.  
IP Address  
The B064-Series KVM Switch can either have its IP address assigned  
dynamically (DHCP), or it can be given a fixed IP address.  
3. Select the B064-Series KVM Switch in the Device List.  
• For dynamic IP address assignment, select the Obtain IP address  
automatically option  
Note: If the list is empty, or your device doesn’t appear, click  
Enumerate to refresh the Device List. If there is more than one device  
in the list, use the MAC address to pick the one you want. The B064-  
Series KVM Switches MAC address is located on its bottom panel.  
• To assign an IP address yourself, select the Set IP address manually  
option and fill in an IP Address, Subnet Mask and Default Gateway  
appropriate for you network  
4. From here you can choose to Obtain an IP address automatically  
(DHCP), or Specify an IP address. If you choose to assign your  
own address, fill in the IP Address, Subnet Mask, and Gateway  
fields with information appropriate to your network.  
DNS Server  
As with the IP Address, you have the option of having the DNS Server  
set automatically or setting it yourself.  
5. Click Set IP.  
• For automatic DNS Server address assignment, select the Obtain  
DNS Server address automatically option  
6. After the IP address shows up in the Device List, click Exit.  
• To specify the DNS Server address manually, select the Set  
DNS server address manually option, and enter in Preferred and  
Alternate DNS servers that are appropriate for your network  
Browser  
1. On a computer/server that is on the same network as your B064-  
Series KVM Switch, set the computer/server’s IP address to  
192.168.0.XXX, where XXX represents any number or numbers  
except 60. (192.168.0.60 is the default address of the B064-Series  
KVM Switch.)  
Note: If you choose to enter the DNS Server manually, it is required  
that you specify the preferred DNS Server address. The alternate  
DNS Server address is optional.  
See pages 41-42 for more information on the settings in the Network  
tab of the Device Management section.  
2. Access the B064-Series KVM switch using the URL 192.168.0.60  
3. Assign a fixed IP address for the B064-Series KVM Switch using  
the same instructions as described in the Local Console section of  
this chapter.  
IP Installer  
For computers running Windows, an IP address can be assigned with  
the IP Installer utility:  
4. After you log out, reset your computer’s IP address to its original  
value.  
1. Obtain the IP Installer file from the CD that came with the B064-  
Series KVM Switch and save it to a desired location on a computer  
that is on the same network as your B064-Series KVM Switch.  
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Super Administrator Setup  
NIC Settings  
AP Windows Client  
You can use the network address found here to access the B064-Series  
KVM Switch. Once you login to the KVM switch, you can change  
the IP Address using the instructions in the Local Server and Browser  
sections of this chapter.  
For computers running Windows, the B064-Series KVM Switch’s IP  
address can be determined using the AP Windows Client that comes  
on the B064-Series KVM Switch CD. When you run the program it  
searches the network segment for B064-Series KVM Switch devices,  
and displays the results in a dialog box similar to the one below:  
Changing the Super Administrator Login  
To change the default Super Administrator Username and Password,  
do the following:  
2. Click Administrator in the left panel; or, select Administrator in the  
central panel and click the Modify button at the bottom of the page.  
1. At the top of the Web page, click User Management.  
The User Information page appears:  
The User Management page has a list of Users and Groups in the left  
hand panel, and a more detailed list of users in a large central panel.  
Since this is the first time the page is being accessed, only the Super  
Administrator appears:  
3. Change the Username and Password to something unique.  
4. Re-enter the password to confirm it is correct.  
5. Click Save.  
6. When the dialog box informing you that the change completed  
successfully appears, click OK.  
7. Click on an item in the left-hand panel to close the User Information  
page.  
Moving On  
After setting up the network and changing the default Super Administrator username and password, you can proceed to other administration  
activities. These include User Management, Device Management, and Firmware Upgrade Maintenance.  
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Accessing the B064-Series KVM Switch  
The B064-Series KVM Switches can be accessed in the following ways: via local console, an internet browser, the AP Windows Client and/or  
the AP Java Client. Operating the KVM switch and configuring its settings is done the same regardless of how you connect to the B064-Series  
KVM Switch; the only difference is the way in which you establish the connection. This chapter describes the login procedures for each of these  
methods.  
Local Console Login  
As described at the beginning of Chapter 3, Super Administrator Setup, the local console login dialog box is displayed once the installation is  
complete. When the local console is attached, and there is no user logged in, the login screen will appear on the display. Simply key in your  
Username and Password and click Login to bring up the OSD Main Page.  
Note: If you supply an invalid login, the authentication routine will return an Invalid Username or Password message. If you see this message,  
log in again being careful to enter the correct Username and Password.  
Browser Login  
The B064-Series KVM Switches can be accessed via Internet browser  
from any platform that has the Java Runtime Environment 6, Update  
3, or higher installed. If you don’t already have the required JRE  
installed, it is available for free download from the Java web site:  
You have two options:  
• If you are working on a computer other than your own, accept the  
certificate for just this session by clicking Yes.  
• If you are working at your own computer, install the certificate.  
After the certificate is installed, it will be recognized as trusted. To  
install the certificate, do the following:  
To access the switch via browser, do the following:  
1. Open the browser and specify the IP address of the B064-Series  
KVM Switch you want to access, as given to you by your system  
administrator.  
a) In the Security Alert dialog box, click View Certificate. The  
Certificate Information dialog box appears.  
Note: There is a red and white X over the certificate to indicate  
that it is not trusted.  
Note: For security purposes, a login string may have been set by the  
administrator. If so, you must include a forward slash and the login  
string along with the IP address when you log in. (For example, a  
computer with a login string of B064-032-04-IP would have a URL  
such as 192.168.0.100/B064-032-04-IP)  
b) Click Install Certificate.  
c) Follow the Installation Wizard to complete the installation.  
Unless you have a specific reason to choose otherwise, accept the  
default options.  
2. When you try to log into the device from your browser, a Security  
Alert message appears to inform you that the device’s certificate is  
not trusted, and asks if you want to proceed. The certificate can be  
trusted, but the alert is triggered because the certificates name is  
not found on Microsoft’s list of Trusted Authorities.  
d) When the Wizard presents a caution screen, click Yes.  
e) Click Finish to complete the installation and click OK to close  
the dialog box. The certificate is now trusted.  
Upon installing the certificate or accepting the unrecognized  
certificate for the current session, the browser login dialog box  
appears.  
3. Provide a valid Username and Password (set by the KVM switch’s  
administrator), and click Login to bring up the OSD Main Page.  
Note: If you supply an invalid login, the authentication routine will  
return an Invalid Username or Password message. If you see this  
message, log in again being careful to enter the correct Username  
and Password.  
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Accessing the B064-Series KVM Switch  
AP Windows Client Login  
In some cases, the Administrator may not want the B064-Series KVM  
Switches to be available via browser. The Windows AP Client allows  
Windows systems users access to the KVM switch without having to  
go through a browser.  
The AP Windows Client can be found in the Download Section of the  
OSD or on the CD that came with your B064-Series KVM Switch.  
If you do not have access to the CD, and browser access to the KVM  
switch has already been disabled, you will need to obtain the file from  
your system administrator. Once you have saved the AP Windows  
Client, go to its location and double-click the WinClient.exe icon to  
bring up the Windows Client Connection Screen:  
The Connection Screen  
A description of the contents of the Connection Screen is given in the following table:  
Item  
Description  
Menu Bar  
The Menu Bar contains three menus; File, Tools and Help  
• The File Menu allows the operator to Create, Save, and Open Work files.  
• The Tools Menu contains one entry; Hotkey Setup. (See Hotkey Setup, page 19)  
Each time the WinClient.exe file is run, it searches the User’s LAN segment for B064-Series KVM Switches, and lists the  
ones it finds in this box. Double-click on any of the units in this list to connect to it.  
Server List  
Server  
This area is used when you want to connect to a B064-Series KVM Switch at a remote location.  
• Click on the IP drop-down and select an address from the list. If the address you want is not listed, key in the target IP  
address in the IP field, and its port number in the Port field.  
• When the IP address and port number have been specified, click Connect to bring up a login dialog box. Provide a  
Username and Password as provided by your system administrator and click OK to establish a connection with the B064-  
Series KVM Switch.  
• When you have finished with your session, click Disconnect to end the connection.  
Message List  
Lists status messages regarding the connection to the B064-Series KVM Switch.  
Switch to Remote  
View  
Once a remote connection with a B064-Series KVM Switch has been established, this button becomes active. Click it to  
switch to the KVM Switch’s Main OSD Page.  
The File Menu  
The File Menu allows the operator to Create, Save, and Open Work files. A Work File consists of all the information specified in a Client session.  
This includes the items in the Server List and Server IP list, as well as the Hotkey settings.  
Whenever a user runs the Client program, it opens with the values contained in the current work file. The current work file consists of the values  
that were in effect the last time the program was closed.  
The File menu consists of three items:  
Item  
New  
Description  
Allows the user to create a named work file so that its values will not be lost and will be available for future use  
Allows the user to open a previously saved work file and use the values contained in it  
Allows the user to save the values presently in effect as the current work file  
Open  
Save  
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Accessing the B064-Series KVM Switch  
The Tools Menu  
Tools Menu operations are performed after you connect to the B064-Series KVM Switch, but before you switch to remote view. There is only one  
option in the Tools Menu; Hotkey Setup. (See page 19 for details)  
AP Java Client Login  
In those cases in which the Administrator does not want the B064-  
Series KVM Switch to be available via browser and the remote user is  
not running Windows, the AP Java Client provides access to the KVM  
switch.  
1. Key in the IP address for the unit you want to connect to, as given  
to you by your system administrator. For security purposes, a login  
string may have been set up by the administrator. If a login string  
has been set up, a forward slash followed by the login string must  
be specified as part of the IP address. (For example, a computer  
with a login string of B064-032-04-IP would have a URL such as  
192.168.0.100/B064-032-04-IP)  
After downloading the AP Java Client, go to the location on your  
hard disk where you downloaded the program and double-click the  
JavaClient.jar icon to bring up the Address Input dialog box:  
2. Click OK. A Login dialog box appears:  
3. Provide a valid Username and Password, as given to you by your  
system administrator, and click OK to switch to the OSD Main  
Page.  
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The OSD Main Page  
After you have successfully logged into the B064-Series KVM Switch, the OSD Main Page appears. This chapter describes the functionality of  
the OSD Main Page.  
The OSD Main Page  
When the OSD Main Page appears, the Port Access page is displayed.  
There is an icon bar across the top of the page, as well as a hidden  
Control Panel at the upper or lower center of the screen that becomes  
visible when you mouse over it:  
Note: The screen shown depicts a Super Administrator’s page.  
Depending on your user type and permissions, some of these elements  
will not appear on your OSD Main Page. Also, the Control Panel  
will not be accessible when accessing the KVM switch via the local  
console.  
OSD Icon Bar  
The number and type of icons that appear on the icon bar at the top of the page are determined by user type (Super Administrator, Administrator  
or User) and the permissions assigned when the account was created. The functions associated with each of the icons are explained in the table  
below:  
Icon  
Description  
Port Access: This page is used to access and control the devices on the KVM switch installation. This page is available to  
all users.  
User Management: This page is used to create and manage Users and Groups, and to assign devices to them. This page  
is available to Super Administrator and Administrators, ordinary users will not have access to it.  
Device Management: This page is used by the Super Administrator to configure and control the overall operation of the  
KVM switch. This page is available to Super Administrators or Administrators/Users who have been given access.  
Maintenance: This page is used to install new versions of the B064-Series KVM Switch firmware. This page is available  
to Super Administrators or Administrators/Users who have been given access. Note: The Maintenance icon is not available  
via the local console.  
Download: Users with appropriate permission can click this icon to download the AP Windows Client, the AP Java Client  
and the Log Server. This page is available to all users, although what downloads a User can access is determined by the  
Super Administrator or Administrator. Note: The Download icon is not available via the local console.  
There are three small icons in the upper right-hand corner of the page. Their functions are described in the table below:  
Icon  
Description  
Click this icon to close the OSD page and return to the display of the last selected port.  
Click this icon to display the firmware version of the B064-Series KVM Switch.  
Click this icon to log out and end your B064-Series KVM Switch session.  
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The OSD Main Page  
The Control Panel  
The Control Panel consists of three rows: a row of icons at the top,  
with two text rows below. The Control Panel is only available when  
accessing the KVM switch remotely, and will not be accessible via the  
local console.  
Ordinarily, the text bars display the video resolution and IP address of the device at the remote location. As the mouse pointer moves over the  
icons in the icon bar, the information in the text bar changes to describe the icon’s function. To move the Control Panel to a different location on  
the screen, place the mouse pointer over the text bar area, and click and drag it to the desired location.  
Icon  
Description  
Click this button to keep the Control Panel displayed all the time, or to have it hide itself automatically when not in use.  
Click to bring up the Hotkey Setup dialog box. Note: The Hotkey Setup icon is only accessible when accessing the B064-  
Series KVM Switch using the AP Windows Client  
Click to bring up the Video Options dialog box. Right-click to perform a quick Auto Sync. (See Video Settings on pages 20-  
21 for details)  
Left click to toggle Full Screen Mode on and off. Right click to toggle Keep Screen Size on and off.  
Click to bring up the Message Board. (See The Message Board on page 22 for details)  
Click to send the Ctrl+Alt+Del command to the remote system.  
Click to toggle the remote display between color and gray scale.  
Click to bring up the on-screen keyboard. (See the On-Screen Keyboard on page 23 for details)  
Click to toggle Automatic or Manual mouse sync on/off. (See Mouse Sync Mode on page 23 for details)  
• When the selection is Automatic, a green 4 appears on the icon.  
• When the selection is Manual, a red X appears on the icon.  
Note: The Automatic feature only supports USB mice on Windows and Mac (G4 or higher) systems. This icon only  
becomes active when you are connected to a port that has an online computer matching those requirements – in other  
cases, the icon is inactive and only the manual method is available.  
Click this icon to end the remote session and log out. This will log you out of the KVM switch, requiring you to enter your  
username and password to regain access. If you want to go back to the OSD menu, use the hotkey command to bring up  
the remote toolbar, and click on the icon to bring up the OSD Toolbar. (See page 59 for details)  
These LEDs show the Num Lock, Caps Lock, and Scroll Lock status of the remote computer. Click on the icon to toggle the  
status on/off. Note: When you first connect, the LED display may not be accurate. To be sure, click on the LEDs to set them.  
Hotkey Setup  
Note: Hotkey functionality is only accessible when accessing the  
B064-Series KVM Switch via the AP Windows Client. You will not be  
able to access this feature via web browser.  
Various actions related to manipulating the remote server can be  
accomplished with hotkeys. The Hotkey Setup utility lets you  
configure which hotkeys perform these actions. The Action panel on  
the left lists the different actions you can perform via hotkey. The  
Hotkeys panel on the right displays the hotkey commands that invoke  
these actions.  
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The OSD Main Page  
Hotkey Setup (continued)  
The following steps will enable you to reconfigure the default Hotkey combinations:  
1. Highlight the Action you wish to change and click Start.  
2. Key in the Function keys (one at a time). The key names appear in the key field as you press them.  
3. When you have finished keying in your sequence, click Stop.  
4. Click Set.  
5. Click Close.  
Note: You can use the same function keys for more than one action, as long as the first key is not the same. For example, you can use F1 F2 F3  
for one action; F2 F1 F3 for another; F3 F2 F1 for a third, etc.  
An explanation of the Hotkey actions is given in the table below:  
Action  
Description  
Default Hotkey Command  
Exit Remote Location  
Breaks the connection to the B064-Series KVM switch and returns you to local  
computer operation.  
F2, F3, F4  
Adjust Video  
Brings up the video adjustment utility.  
Toggles the OSD display Off and On.  
F5, F6, F7  
F3, F4, F5  
F7, F8, F9  
Toggle OSD  
Toggle mouse display  
Use this hotkey command to turn the local mouse pointer into a barely-noticeable tiny  
circle. This allows the user to concentrate more on the remote mouse pointer. Since  
this is a toggle, use the hotkeys again to bring the mouse display back to its original  
configuration.  
Adjust mouse  
This hotkey command synchronizes the local and remote mouse pointers following a  
video resolution change. After invoking this utility, click the local mouse pointer on top of  
the remote mouse pointer to enact the sync.  
F8, F7, F6  
F6, F7, F8  
Video Auto-sync  
This hotkey command performs an auto-sync operation. It is the same as clicking the  
Auto-sync button in the Video Options dialog box.  
Show/Hide Local  
Cursor  
Toggles the local mouse pointer off and on. As opposed to the Adjust mouse command, F4, F5  
this command will hide the local mouse pointer altogether.  
Substitute Alt key  
Although all other keyboard inputs are captured and sent to the remote computer, [Alt  
+ Tab] and [Ctrl + Alt + Del] are sent to your local computer. In order to use them on a  
remote system, another key may be substituted for the Alt key. If you substitute the F11  
key, for example, you would use [F11 + Tab] and [Ctrl + F11 + Del].  
F11  
Substitute Ctrl key  
If your local computer captures Ctrl key combinations, preventing them from being  
sent to the remote system, you can implement their effects on the remote system by  
specifying a function key to substitute for the Ctrl key. If you substitute the F12 key, for  
example, pressing [F11 + 5] would appear to the remote system as [Ctrl + 5].  
F12  
Note: To invoke an action, you must press and release the keys one key at a time. The command will not take effect if you press all keys at the  
same time.  
Video Options  
Clicking the Hammer icon on the Control Panel brings up the Video  
Settings dialog box. The dialog box allows you to adjust the placement  
and picture quality of the remote screen on your monitor:  
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The OSD Main Page  
Video Options (continued)  
The settings in the Video Options screen are given in the table below:  
Action  
Description  
Screen Position  
Auto-Sync  
Adjust the horizontal and vertical position of the remote computer window by clicking the Arrow buttons.  
Click Auto-Sync to have the vertical and horizontal offset values of the remote screen automatically detected and  
synchronized with the local screen.  
Note: If the local and remote mouse pointers are out of sync, in most cases, performing this function will bring them  
back into sync. This function works best with a bright screen. If you are not satisfied with the results, use the Screen  
Position arrows to position the remote display manually.  
RGB  
Drag the slider bars to adjust the RGB (Red, Green, Blue) values. When an RGB value is increased, the RGB  
component of the image is correspondingly increased. If you enable Set to Grayscale, the remote video display is  
changed to grayscale. Setting the video to display in grayscale will decrease the amount of data traveling through the  
network and improve keyboard and mouse response time.  
Gamma  
This setting allows you to adjust the video display’s gamma level. This function is discussed in detail in the next section,  
Gamma Adjustment.  
Video Quality  
Drag the slider bar to adjust the overall video quality. Although a higher video quality setting improves the overall video,  
it also increases the amount of data traveling through the network. Higher settings may slow keyboard and mouse  
response time.  
Enable Refresh  
The B064-series KVM Switch can be set to redraw the screen every 1 to 99 seconds, eliminating unwanted artifacts  
from the screen. Select Enable Refresh and enter a number from 1 through 99. The KVM Switch will redraw the screen  
at the interval you specify. This feature is disabled by default. Click to put a check mark in the box next to Enable  
Refresh to enable this feature.  
Transparency  
Adjusts the transparency of the Control Panel. Slide the bar until the display in the example window is to your liking.  
Color Depth Control  
This setting adjusts the amount of color information for the video data sent over the network. The richer the color, the  
greater the data. For slow data connections, drag the slider bar to a lower setting to decrease the amount of video data  
transferred. This ensures screen refreshing at workable speeds.  
Note: For this feature to take affect, you must check the Enable check box next to the Color Depth Control bar.  
Detect Tolerance  
This setting sets a threshold for filtering out undesired screen artifacts. Note: Setting the threshold too high may filter out  
desired screen changes. Setting the threshold too low may allow unwanted artifacts to display, in addition to increasing  
the amount of video data transmitted over the network.  
Gamma Adjustment  
If it is necessary to correct the gamma level for the remote video  
display, use the Gamma function of the Video Adjustment dialog box.  
• Click and drag the diagonal line at as many points as you wish to  
achieve the display output you desire.  
• Under Basic configuration, there are ten preset and four user-  
defined levels to choose from. Go through the options in the drop-  
down list box to find a setting that works for you.  
• Click Save As to save up to four user-defined configurations derived  
from this method. Saved configurations can be recalled from the  
list box at a future time.  
• For greater control, clicking the Advanced button brings up the  
• Click Reset to abandon any changes and return the gamma line to  
following dialog box:  
its original diagonal position.  
• Click OK to save your changes and close the dialog box.  
• Click Cancel to abandon your changes and close the dialog box.  
Note: For best results, change the gamma while viewing a remote  
computer.  
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The OSD Main Page  
The Message Board  
The B064-Series KVM Switch supports multiple user logins, which  
can possibly give rise to access conflicts. To alleviate this problem,  
a message board feature has been provided, allowing users to  
communicate with each other:  
The Button Bar  
The buttons on the Button Bar are toggles. Their actions are described in the table below:  
Button  
Function  
Enable/Disable Chat - When disabled, this icon displays next to the disabled user’s name in the User List panel of all  
users’ message boards. Messages directed to the disabled user are not displayed on the message board. The button is  
shadowed when Chat is disabled.  
Occupy/Release Keyboard/Video/Mouse - When you Occupy the KVM, other users cannot see the video, and cannot  
input keyboard or mouse data. A prompt will come up on the locked out users’ monitor stating which user has occupied  
the keyboard, video and mouse. The button in the message board is shadowed and this icon displays next to the  
occupying user’s name in the User List of all users’ message boards.  
Occupy/Release Keyboard/Mouse - When you Occupy the keyboard and mouse, other users can see the video, but  
cannot input keyboard or mouse data. The button is shadowed and this icon displays next to the occupying user’s name  
in the User List of all users’ message boards.  
User List Panel  
• To Hide/Unhide the User List panel, click on the arrows in the panel separator.  
• The names of all the logged in users appear in the User List panel. Select the names of the users that you wish to send the message to before  
sending your message.  
• If a user has disabled Chat, its icon displays before the user’s name to indicate so.  
• If a user has occupied the KVM or the KM, the corresponding icon displays before the user’s name to indicate so.  
Compose Panel  
Type your message into this panel. Click Send, or press [Enter] to post the message to the board.  
Note: You must select the user from the user list that you want to send the message to. To send a message to all users, simply click All Users in  
the user list.  
Message Display Panel  
Messages that users post to the board, as well as system messages, display in this panel. If you disable Chat, messages that get posted to the board  
will not appear.  
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The OSD Main Page  
The On-Screen Keyboard  
The B064-Series KVM Switch supports an on-screen keyboard,  
available in multiple languages, with all the standard keys for each  
supported language. Click this icon to display the on-screen keyboard:  
Clicking the arrow to the right of the language list will display/hide  
the expanded keyboard keys:  
To change languages, click the drop-down arrow on the on-screen  
keyboard next to the currently selected language and select the new  
language:  
Mouse Pointer Type  
• Dual Mouse Pointers – Select this option to display both local and  
remote mouse pointers as arrows.  
The B064-Series KVM Switch offers a number of mouse pointer  
options when working in the remote display. Click this icon to select  
from the available choices:  
Crosshairs Mouse Pointers – Select this option to display the local  
mouse pointer as a cross and the remote mouse pointer as an arrow.  
Single Mouse Pointer – Select this option to display the remote  
mouse pointer only. The remote mouse pointer will display as an  
arrow.  
Note: The icon on the Control Panel changes to match your choice.  
Mouse Sync Mode  
Click to toggle between Automatic and Manual mouse sync.  
• When Automatic mouse sync is selected, a green 4 appears on the icon.  
• When Manual mouse sync is selected, a red X appears on the icon.  
Note: The Automatic feature only supports USB mice on Windows and Mac (G4 or higher) systems. This icon only becomes active when  
you are connected to a port that has an online computer matching those requirements; if not, the icon is inactive and only Manual mouse  
synchronization will be available.  
Manual Mouse Synchronization  
If the local mouse pointer goes out of sync with the remote system’s mouse pointer, there are a number of methods to bring them back into sync:  
Before trying any mouse synchronization procedures, it is always a good idea to ensure that you go to your Mouse Properties Settings and set  
them according to the instructions that follow. The Mouse Properties Settings should be set on the computers attached to the B064-Series KVM  
Switch, not the computer you are using to access it.  
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The OSD Main Page  
Manual Mouse Synchronization (continued)  
Windows  
Windows ME:  
Note: In order for the local and remote mice to synchronize, you must  
use the generic mouse driver supplied with the MS operating system.  
If you have a third party driver installed - such as one supplied by the  
mouse manufacturer - you must remove it.  
• Set the mouse speed to the middle position and disable mouse  
acceleration. (Click the Advanced button to get the dialog box for  
this)  
Windows NT / Windows 98 / Windows 95:  
Windows 2000:  
• Set the mouse speed to the slowest position.  
1. Open the Mouse Properties dialog box (Control Panel  
Mouse  
Mouse Properties)  
Sun / Linux  
2. Click the Motion tab  
Open a terminal session and issue the following command:  
3. Set the mouse speed to the middle position (6 units in from the left)  
Sun: xset m 1  
Linux: xset m 0  
4. Set the mouse acceleration to None  
If you are having syncing problems after adjusting the mouse  
properties, try the following methods to help synchronize the local  
and remote mouse pointers:  
Note: Mouse synchronization may take several seconds to take effect.  
Wait for 15 to 30 seconds to make sure it has had enough time to  
sync.  
1. Open the Control Panel and position the mouse pointer over the  
black area at the bottom of the control panel. Hold it there for a  
few seconds and move it back into the remote screen. The mouse  
pointers should align.  
2. Perform a Video Auto Sync by right-clicking over the Video  
Settings icon in the Control Panel; or, by opening up the Video  
Options screen and clicking on the Auto Sync button. In most cases,  
the local and remote mouse pointers will sync following the Video  
Auto Sync.  
3. Invoke the Adjust Mouse hotkey command. This hotkey command  
defaults at F8, F7, F6. Hotkey functionality is only available when  
using the AP Windows Client.  
4. Adjust the video settings to decrease the amount of information  
being transferred over the network. The less data that is being sent,  
the faster the response time. In particular, the Quality and Color  
Depth Control settings in the Video Settings screen (see page 21 for  
details) can help decrease the amount of data being transferred.  
Windows XP / Windows Server 2003:  
1. Open the Mouse Properties dialog box (Control Panel  
Mouse)  
2. Click the Pointer Options tab  
3. Set the mouse speed to the middle position (6 units in from the left)  
5. Go to the Display Settings in the remote computer/server and  
decrease the screen resolution and Color Quality settings.  
4. Disable Enhance Pointer Precision  
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Port Access  
When you log in to the KVM Switch, the OSD comes up with the Port  
Access page displayed.  
The page is organized into two main areas. All the ports that a user  
is permitted to access are listed in the Port Selection panel at the left  
of the page. The larger panel at the right is represented as a tabbed  
notebook. It provides information and configuration options related to  
port manipulation.  
The Port Selection Panel  
All switches and their ports, including cascaded KVM switches, are  
listed in a tree structure in the panel at the left of the screen:  
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Port Access  
The Port Selection List  
• Users only see the switches and ports they have been given access to.  
• Ports and cascaded KVM switches are located under their parent switches. Click the Plus (+) in front of a switch to expand the tree and see the  
ports underneath it.  
• When the ports are displayed, there is a Minus (-) before the device name. Click the Minus (-) to collapse the tree and hide the ports.  
• A ports ID number is displayed in brackets next to the port icon. For convenience, you can give each port a unique name.  
• KVM switches and ports that are on line have their monitor screen icons lit green. The monitor screens are gray for devices and ports that are  
offline.  
• To access a port, double click its icon, or use the arrow keys on the keyboard to highlight a port and hit Enter.  
Port Configuration  
To configure a switch or port, right click its icon. A list with various  
options pops up. The items in the list vary depending on your user  
type and whether you selected a cascaded KVM switch or a computer/  
server port. The screenshot at right shows the available items:  
The meanings of the configuration items are explained in the  
following table:  
Item  
Access Type  
Description  
Expand/ Collapse  
Super Administrators, Administrators and • If the device’s ports are not displayed, the dialog box entry is Expand.  
Users  
Click Expand to open the tree and display the ports.  
• If the device’s ports are displayed, the dialog box entry is Collapse. Click  
Collapse to close the tree view.  
Note: This item is only active for KVM switches that have child devices  
connected to them. This has the same effect as clicking the Plus (+) or  
Minus (-) in the tree view.  
Rename  
Copy  
Super Administrators, Administrators  
and Users  
For convenience, especially in large installations with many switches and  
ports, each port can be given a unique name.  
Super Administrators, Administrators  
and Users  
This item is only available for ports with computers/servers connected  
to them. It is used when creating a Favorites bookmark. (See Adding a  
Favorite on page 29 for details)  
Export Configuration  
Import Configuration  
Properties  
Super Administrators and Administrators  
This item is only available for ports with KVM switches connected to them.  
It allows you to save the configuration settings for the switch in an external  
file (SysConfig.cfg). Simply click Export Configuration, browse to the  
location where you want to save the file and click Save.  
Super Administrators and Administrators  
This item is only available for ports with KVM switches connected to them.  
This feature imports previously saved configuration settings. Click Import  
Configuration, browse to the previously saved configuration file, select the  
setting components you wish to import and click Import.  
Super Administrators, Administrators  
and Users  
This item allows you to configure the properties of the port.  
• For ports with KVM switches connected to them, clicking this item  
takes you to the Device Management page.  
• For ports with computers/servers connected to them, a dialog box opens  
allowing you to update the properties for the connected computer/server.  
(See Port Properties on page 27 for details)  
Port Naming  
For convenience, especially in large installations with many KVM switches and ports, each port can be given a unique name. To assign, modify  
or delete a port name, do the following:  
1. Click once on the port you want to edit to highlight it, wait one second and click on it again. Note: This is not a double-click; it involves two  
separate clicks. Double-clicking will switch you to the device attached to the port.  
You can also right-click on the port you want to edit and select Rename in the popup box that appears.  
After a second or two, the display changes to provide a text input box.  
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Port Access  
Port Naming (continued)  
2. Key in a name for the port (or change/delete a previous one). The maximum number of characters allowed for a port name is 19. You can use  
any combination of letters, numbers, and symbols on the typewriter keys of keyboards with PC US English layout.  
3. When you have finished editing the port name, press [Enter] or click anywhere outside of the input box to complete the operation.  
Port Properties  
Right clicking a port and selecting Properties in the popup box that  
appears opens the Port Properties dialog box at right:  
The Port Properties dialog box allows you to make configuration  
settings for the selected port. An explanation of the configuration  
fields is given in the table, below:  
Field  
Description  
Port OS  
Specifies the operating system for the computer/server connected to the port. Choices are Windows, Mac, Sun, and  
Other. The default is Windows.  
OS Language  
Cable Length  
Specifies the operating system language being used by the computer connected to the port. Click on the drop-down list  
to choose from a number of languages. The default is English US.  
Specifies the length of the Cat5e cable that is being used to connect the computer to the port. Because the quality of  
video decreases when using longer cable, the B064-Series KVM Switch will make adjustments to improve the video  
quality based on this setting. Choices are Short (less than 80 ft), Medium (80 ft to 115 ft), and Long (greater than 115  
ft). The default is Short.  
Access Mode  
Access Mode defines how the port is to be accessed when multiple users are logged on. Choices are Exclusive,  
Occupy, and Share.  
Exclusive: The first user to switch to the port has exclusive control over the port. No other users can view the port. The  
Timeout function does not apply to ports which have this setting.  
Occupy: The first user to switch to the port has control over the port. However, additional users may view the port’s  
video display. If the user who controls the port is inactive for longer than the time set in the Timeout box, port control is  
transferred to the next user to move the mouse or strike the keyboard.  
Share: Users simultaneously share control over the port. Input from the users is placed in a queue and executed  
chronologically. Under these circumstances, users can take advantage of the Message Board. The message board  
allows the user to manually take control of the keyboard and mouse only, or of the keyboard, mouse and video of a  
Share port. (See The Message Board on page 22 for details)  
Timeout  
This field displays the timeout value that is set for all ports in the installation. When the port’s Access Mode has been set  
to Occupy, if there is no activity from the user occupying the port for the amount of time set here, the user is timed out  
and the port is released. The first user to send keyboard or mouse input after the port has been released gets to occupy  
the port. As this setting is the same for all ports, you are not allowed to configure it on a port-by-port basis. This setting  
can be changed using the Adapter Attributes dialog box, which is discussed on page 45.  
After making your configuration choices, click Save to save your new settings and close the dialog box.  
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Port Access  
Scan  
The Scan function automatically switches among all the ports that are accessible to the currently logged on user at regular intervals, allowing  
their activity to be monitored automatically. (See Auto Scanning on page 61 for details)  
Panel Array Mode  
Panel Array Mode is another way to monitor port activity without having to manually switch between ports. When using this feature, your screen  
is divided into a grid of panels, with each panel representing a port on the installation. Only ports that are online and accessible to the user are  
displayed. Ports that are offline or not accessible to the user are left blank. (See Panel Array Mode on page 60 for details)  
Filter  
Filter allows you to control which ports are displayed in the Port  
Selection List, as well as which ports get scanned when Auto Scan  
Mode is invoked. When you click Filter, the bottom of the panel  
changes to look similar to the figure, below:  
All – with no other filter options selected, lists all of the ports on the  
installation.  
• Putting a check mark in the Powered On checkbox lists only the  
ports that have their attached devices powered on.  
• The text input box and Search button allow you to key in a search  
string so that only port names that match what you key in show up  
in the list.  
The Information and Configuration Notebook  
The larger panel at the right of the Port Access Main Page is  
represented as a tabbed notebook:  
Click a tab to open its related page. This section discusses each of the  
pages.  
History  
The History page (shown above) provides a record of each time that a port was accessed.  
• If there are more entries than there is room on the screen, a scroll bar appears to let you scroll up and down to see the entire record.  
• To clear the records and start over, click the Clear History button at the bottom right corner of the page.  
Note: You can access a port in the History page by double clicking it, or highlighting it and pressing [Enter].  
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Port Access  
Favorites  
This is similar to a Bookmarks feature. Ports that you frequently visit can be saved in a list on this page. Simply open this page and select the port  
instead of hunting for it in the tree view. This feature is especially handy for larger, cascaded installations.  
Note: Each Favorites Bookmark that you create is a folder that you can add multiple ports to.  
Adding a Favorite  
To add a port to the bookmarks, do the following:  
3. To add a port, drag it from the Port Select list and drop it into the  
Favorites bookmark you just created. You can also add a port by  
right-clicking on it, and selecting Copy. After copying, right-click  
on the Favorites bookmark and select Paste. The KVM switch the  
port is connected to goes into the Favorites bookmark along with  
the port. The port is located under the switch, as it would be in the  
tree view on the left-hand panel.  
1. Right click in the main panel and click on the Add Favorite option  
that appears. An entry appears at the top of the page named  
Untitled Favorite.  
Note: Right-clicking on a port that is already in a Favorites bookmark  
will give you the option to Cut the port out of that bookmark and  
paste it into another Favorites bookmark.  
4. Repeat step 3 for any other ports you want to add to your Favorites  
bookmark.  
2. Click inside the text entry box to erase Untitled Favorite and key in  
the desired name.  
Modifying a Favorite  
To modify a Favorites bookmark, right-click on it and select one of the options from the pop-up menu that appears. The menu that appears allows  
you to perform the following options:  
Collapse/Expand – As with the tree view on the right-hand side of the page, this option allows you to either collapse or expand the Favorites  
bookmark and all of its included ports  
Add Favorite – Select this option to create a new Favorites bookmark  
Delete – Select this option to delete the selected Favorites bookmark  
Rename – Select this option to change the name of the Favorite bookmark  
Copy – Select this option to copy all of the Favorites bookmarks contents, in order to paste them into another Favorites bookmark  
Paste – Select this option to paste copied ports into the selected Favorites bookmark  
Note: Right-clicking on a port that is already in a Favorites bookmark will give you the option to Cut the port out of that bookmark and paste it  
into another Favorites bookmark.  
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Port Access  
User Settings  
The User Settings page allows users to set up their own individual  
working environments. The B064-Series KVM Switch stores  
a separate record for each user profile, and sets up the working  
environment according to the Username that was used to access the  
KVM switch.  
The page settings are explained in the following table:  
Setting  
Description  
Language  
OSD Hotkey  
Selects the language for the Local OSD and Remote web page display.  
Selects which Hotkey controls the OSD function: [Scroll Lock] [Scroll Lock], or [Ctrl] [Ctrl]. Since the Ctrl key  
combination may conflict with programs running on the computers, the default is [Scroll Lock] [Scroll Lock].  
ID Display  
Selects how the Port ID is displayed: the Port Number alone (PORT NUMBER); the Port Name alone (PORT NAME); or  
the Port Number plus the Port Name (PORT NUMBER + PORT NAME). The default is PORT NUMBER + PORT NAME.  
ID Duration  
Determines how long a Port ID displays on the monitor after a port change has taken place.You can choose an amount  
from 1—255 seconds. The default is 3 seconds. A setting of 0 (zero) disables this function.  
Scan Duration  
Screen Blanker  
Determines how long the focus dwells on each port as it cycles through the selected ports in Auto Scan Mode. Key in a  
value from 1—255 seconds. The default is 5 seconds; a setting of 0 disables the Scan function.  
If there is no input from the console for the amount of time set with this function, the screen is blanked. Key in a value  
from 1—30 minutes. A setting of 0 disables this function. The default is 0 (disabled). When the screen is blanked, simply  
moving the mouse over the screen will bring it back up.  
Logout Timeout  
Beeper  
If there is no user input for the amount of time set with this function, the user is automatically logged out. A login is  
needed before the B064-Series KVM Switch can be accessed again.  
When set to ON, the beeper sounds whenever a port is changed, when activating the Auto Scan function or when an  
invalid entry is made in the OSD menu. The default is ON.  
Change Password  
Clicking this button brings up a dialog box that allows users to change their passwords.  
Log  
The B064-Series KVM Switch creates records for all the events that  
take place on it. The Log page displays the information in the log file:  
Note: The Log tab only appears for Super Administrators,  
Administrators and Users who have been given permission to view the  
log file. The Log tab will not appear on the screen for Users who have  
not been given permission.  
• The log file tracks a maximum of 512 events. When the limit is  
reached, the oldest events get discarded as new events come in.  
• Clicking the Pause button stops new events from being displayed,  
and the button changes to Resume. Click the Resume button to start  
displaying events again.  
• To clear the log file, click the Clear Log icon.  
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Port Access  
Filter  
Filter allows you to search for particular events by date or by specific  
words or strings. When you access this function, the log filter dialog  
box displays at the bottom of the page:  
A description of the items is given in the table, below:  
Item  
Description  
Priority  
Sets the level for how detailed the search results display should be. If nothing is selected, all results will display. If all  
results do display, entries highlighted in Red are of high or Most important to installations security. Entries highlighted  
in Blue are of medium or Less important to installations security. Entries highlighted in Black are of the least or Least  
important to installations security.  
Start Date/Time  
End Date/Time  
Put a check in the checkbox to bring up a calendar. Set the date and time that you want the filtering to start from. All  
events from the Start date/time to the End date/time are displayed.  
Put a check in the checkbox to bring up a calendar. Set the date and time when you want the filtering to end. All events  
from the Start date/time to the End date/time are displayed.  
Today Only  
Pattern  
Apply  
Checking this box will cause only events that took place on the current date to be displayed.  
Key in a term here that you want to filter the log records by.  
Starts the procedure; filters the events according to the criteria you specified; and returns the results.  
Click this button to clear the entries in the dialog box and show all of the entries in the log server.  
Click this button to close the Log Server filter.  
Reset  
Exit  
Sessions  
The Session page lets the administrator see at a glance all the users  
currently logged into the B064-Series KVM Switch, and provides  
information about each of their sessions:  
It also gives the administrator the option of ending a user’s session  
by selecting the user from the Sessions list and clicking the Kill  
Session icon. To refresh the Sessions list to display the most current  
information, click on the Refresh icon.  
Note: The Sessions tab is only available for Super Administrators and  
Administrators. Users will not be able to access it.  
Access  
Administrators use the Access page to set user and group access and configuration rights for switches and ports. The page is organized into three  
main areas: a large Main panel; a Status panel at the lower left, and a Properties panel at the lower right.  
Note: The Access tab is only available for Super Administrators and Administrators. Users will not be able to access it.  
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Port Access  
The Main Panel – Switches  
If a switch is chosen in the Port Selection List, the Main panel looks  
similar to the one shown below:  
The Config column indicates the users who have Configuration  
privileges. If the box is marked with a checkmark, the corresponding  
user can make configuration changes to the B064-Series KVM  
Switch. If the box is marked with an X, the user does not have access  
to change the KVM switch configurations.  
• Click the on the box to give the user configuration access or to deny  
them access.  
• The drop down list at the top of the Config column allows you to  
filter the Access list by permission type. You can choose to display  
All users, or you can choose to display only Permitted users or  
Restricted users.  
The View Log column indicates whether a user has permission to view  
the B064-Series KVM Switch’s log files. If the box is marked with a  
checkmark, the user is permitted to access the KVM switchs log files.  
If the box is marked with an X, the user is denied permission to view  
the log files.  
• Click the icon to grant or deny a user access to the log files.  
• The drop down list at the top of the View Log column allows you to  
filter the Access list by permission type. You can choose to display  
All users, or you can choose to display only Permitted users or  
Restricted users.  
The main panel consists of three columns: Name, Config and View  
Log  
The Name column lists all of the users and groups that have been  
created. The input box at the top of the Name column allows you to  
key in a search condition so that only user or group names that match  
the search term are displayed.  
When a KVM switch is selected in the Port Selection list, the panels  
at the bottom of the page will be inactive except for the Timeout field.  
If there is no user input for the amount of time set with this function,  
the user is automatically logged out. After being timed out, a login  
is necessary before the B064-Series KVM Switch can be accessed  
again.  
The Main Panel – Computers/Servers  
If a switch is chosen in the Port Selection List, the Main panel looks  
similar to the one shown below:  
The Name column and its search field at the top of the main panel  
work exactly as they do when a KVM switch is selected in the Port  
Selection list.  
The Access column displays the access rights of users and groups for  
the selected port. These access rights are shown below.  
Full Access: Users with full access can view the remote  
screen and perform operations on the computer/server  
using their keyboard and monitor.  
View Only: Users with view only access can view the  
remote screen only. They do not have the ability to perform  
operations using their keyboard and mouse.  
No Access: Users with no access to a port will not see that  
port in their OSD. They will not be able to view or access  
the port in any way.  
The drop down list at the top of the Access column allows you to filter  
which users and groups display in the Access list; All users, View Only  
users or No Access users.  
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Port Access  
The Status Panel  
The Status panel provides information about the online status of a  
selected port, and the Server Interface Unit being used to connect it to  
a computer/server:  
Note: This panel is inactive when a KVM switch is selected in the  
Port Selection list.  
The Properties Panel  
This panel allows you to configure the selected port’s properties  
settings to match those of the computer/server connected to it.  
The meanings of the Port Property items are given in the table, below:  
Setting  
Description  
Port OS  
Specifies the operating system of the computer/server that is connected to the selected port. Choices are Windows,  
Mac, Sun and Other. The default is OS in Windows.  
OS Language  
Cable Length  
Specifies the OS language being used by the computer/server connected to the selected port. Open the drop-down list  
to choose from a number of languages. The default OS Language is English US.  
Specifies the length of the Cat5e cable that is used to connect the computer/server to the KVM switch port. Because the  
quality of video decreases when using longer cable, the B064-Series KVM Switch will make adjustments to improve the  
video quality based on this setting.  
• Select short for a cable that is 80 ft or shorter  
• Select medium for a cable that is between 80 ft and 115 ft  
• Select long for a cable that is longer than 115 ft  
The default is short.  
Access Mode  
Defines how the port is to be accessed when multiple users have logged on:  
Exclusive: The first user to switch to the port has exclusive control over the port. No other users can view the port while  
it is being accessed. The Timeout function does not apply to ports which have this setting.  
Occupy: The first user to switch to the port has control over the ports keyboard, video and mouse. Additional users may  
view the port’s video display while it is occupied, but they can not access the keyboard and mouse. If the user occupying  
the port is inactive for longer than the time set in the Timeout setting, port control is transferred to the next user to move  
the mouse or strike the keyboard.  
Share: Users simultaneously share control over the port. Input from the users is placed in a queue and executed  
chronologically. Under these circumstances, users can take advantage of the Message Board to help avoid confusion  
(See The Message Board on page 22 for details)  
Timeout  
This field sets a time threshold for users on ports who’s Access Mode has been set to Occupy. If there is no activity from  
the user occupying the port for the amount of time set here, the user is timed out and the port is released. The first user  
to send keyboard or mouse input after the port has been released gets to occupy the port. Note: This field is inactive  
in the Properties Panel because you cannot set the Timeout field on a port-by-port basis. See the Adapter Attributes  
section on page 45 for details on how to change this setting..  
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User Management  
The User Management page allows Super Administrators and Administrators to create, modify and delete users and groups, as well as assign  
attributes to them. The User Management icon will not show up in User’s OSD screens, as they do not have access to this feature.  
The User Management Main Page  
The page is organized into two main areas. All users and groups  
appear in the panel on the left side of the screen. The large panel on  
the right side of the screen provides the User Management settings  
for the selected User/Group. When you access the User Management  
page for the first time, a screen similar to the one below appears:  
• Both the Users List and Groups List can be expanded and collapsed  
in the same way as the Port Selection list. If the list is expanded,  
click the minus symbol (–) next to the Users/Groups icon to  
collapse it. If the list is collapsed, click the plus symbol (+) next to  
the icon to expand it.  
• The icon next to the user will have two black bands for Super  
Administrators, one red band for Administrators and no band for  
Users.  
• For user accounts, the large main panel shows the user’s name,  
the description that was given when the account was created and  
whether the account is currently active or disabled.  
• For group accounts, the large main panel shows the group’s name  
and the description that was given when the group was created. The  
Status column is inactive.  
• Located below the Users/Groups list are settings that allow you to  
filter which Users/Groups will be displayed.  
• Below the main panel on the right side of the screen are buttons that  
can be used to manage users and groups.  
Users - Adding Users  
There is a pre-installed Super Administrator account that can be  
used to set up the B064-Series KVM Switch. The Username for this  
account is administrator and the password is password. For security  
purposes, we strongly recommend changing this account.  
To add a user, do the following:  
1. Highlight Users in the Users list on the left side of the screen.  
2. Click the Add button at the bottom of the main panel. The User  
notebook opens, with the User tab selected:  
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User Management  
Users - Adding Users (continued)  
3. Enter the information for the user that you are adding. A description of each of the fields is given in the table below:  
Field  
Description  
Username  
Password  
Enter a username with a minimum of 6 and a maximum of 16 characters.  
Enter a password with a minimum of 8 and a maximum of 16 characters.  
Re-enter the password. The two entries must match, or you will not be able to save the new user profile.  
Confirm Password  
Description  
Type  
Enter any additional information you might have to describe the user; this field is optional.  
There are three categories: Super Administrator, Administrator and User. There is no limitation on the number of  
accounts that can be created in each category, only a limit on the total number of accounts.You can have a total of 64  
user accounts.  
Super Administrators have access to all aspects of the B064-Series KVM Switch. They can change any and all  
settings, create/modify Users and Groups, access all connected devices and features of the unit.  
Administrators have access to user management settings*, and can access both Windows and Java Clients. They can  
only access ports and devices that are assigned to them by a Super Administrator. They are also allowed to configure  
the B064-Series KVM Switch settings and access the Log Server only if the Super Administrator gives them  
permission.  
Users can access the ports and devices assigned to them by a Super Administrator or Administrator*. Users can  
be given permission to configure the B064-Series KVM Switch settings and access the Log Server by a Super  
Administrator or Administrator. They cannot be give permission to access the User Management section of the OSD.  
*When assigning port access rights to a User, Administrators can only assign access to the ports they have been given  
permission to by a Super Administrator. (For example, if an Administrator does not have access to port 6, they can not  
assign access rights for port 6)  
Permissions  
Super Administrators and Administrators automatically have Windows Client and Java Client permissions. Permissions  
and restrictions for ordinary users are set individually by checking the appropriate boxes.  
Windows Client allows a user to access the KVM via the AP Windows Client software. This or the AP Java Client  
software is needed in the event the Super Administrator disables access to the KVM switch via web browser.  
Java Client allows a user to access the KVM via the browser and non-browser-based Java Clients. If a user does not  
have access to Java, they will not be able to connect via browser.  
View Only limits a user to only being able to view the display of connected devices they are given access to. They  
cannot control port access, nor can they input any keyboard or mouse signals to the devices they view.  
Force to Grayscale forces the user’s view of the remote display to be in grayscale. This can speed up keyboard and  
mouse response time in low bandwidth situations.  
Status  
Status allows you to control the user’s account and access to the installation, as follows:  
Disable Account lets you suspend a user’s account without actually deleting it, so that it can be enabled again in the  
future without re-creating it.  
Account Never Expires – Select this option if you want the user account to be active for an indefinite amount of time.  
Account Expires On – Select this option if you want to set an expiration date for the user account.  
User Must Change Password at Next Login – Select this option to require a user to change his password the next time  
they log in. This can be used by the administrator to give the user a temporary password to log in for the first time, and  
then let the user set the password of his choice for future logins.  
User Cannot Change Password – Select this option to force the user to use a password of your choosing.  
Password Never Expires – Select this option if you want the user to use the assigned password for an indefinite period  
of time.  
Password Expires After – Select this option if you want the users password to expire after a period of time, forcing  
them to change their password.  
4. When you have selected the desired account settings, click Save.  
5. An Operation Succeeded popup appears. Click OK.  
6. Click Users in the List panel to return to the main screen. The new user appears both in the list and the main panel.  
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User Management  
Users - Adding Users (continued)  
At this point you can do any of the following:  
• Assign the new user to a group by selecting the Groups tab in the  
user’s notebook. (See Assigning Users to a Group from the User’s  
Notebook on page 38 for details)  
• Assign port access rights for a user by selecting the Devices tab.  
(See Assigning Device Permissions on page 40 for details)  
• Add more users and/or create groups and finish configuring the  
user account later.  
Users – Modifying Users  
To modify a user account, do the following:  
1. Select the desired user’s name from the User List or the Main Panel and click Modify.  
2. The same as when creating an account, make any necessary changes to the user account and click Save.  
Users – Deleting Users  
To delete a user account, do the following:  
1. Select the desired user’s name from the Main Panel and click Delete.  
2. A confirmation dialog box will appear asking if you are sure you want to delete the selected user account. Click OK.  
Groups  
Groups give Super Administrators a convenient way to efficiently manage users and devices. Since device access rights apply to anyone who is  
a member of the group, administrators need only set them once for the group, instead of having to set them for each user individually. Multiple  
groups can be defined to allow some users access to specific devices, while restricting other users from accessing them.  
Groups – Creating Groups  
To create a group, do the following:  
1. Highlight Groups in the Groups List on the left side of the screen  
2. Click Add at the bottom of the main panel. The Group notebook  
opens, with the Group tab selected:  
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User Management  
Groups – Creating Groups (continued)  
3. Enter the information for the Group that you are adding. A description of each of the fields in the Group notebook tab is given in the table  
below:  
Field  
Description  
Group Name  
Enter in a name for the Group you are adding here. The Group name can have a minimum of 6 and a maximum of 16  
characters.  
Description  
Permissions  
Enter in any additional information about the group you are adding here.  
Check the box of each permission that you want the group to have. A description of each of the permissions is listed  
below:  
Windows Client allows a group to access the KVM via AP WIndows Client software. This or the AP Java Client  
software is needed in the event the Super Administrator disables access to the KVM switch via web browser.  
Java Client allows a group to access the KVM via both browser and non-browser versions of the Java Client software.  
If a group does not have access to Java, it will not be able to connect via browser.  
View Only limits a group to only being able to view the display of connected devices they are given access to. They  
cannot control port access, nor can they input any keyboard or mouse signals to the devices they view.  
Force to Grayscale forces the group’s view of the remote display to be in grayscale. This can speed up keyboard and  
mouse response time in low bandwidth situations.  
4. When your selections have been made click Save.  
5. When the Operation Succeeded popup appears, click OK.  
6. Click Group in the List panel to return to the main screen. The new  
group appears in the list and in the main panel, as well.  
At this point you can do any of the following:  
• Assign users to the group by selecting the Members tab in the  
group’s notebook. (See Assigning Users to a Group from the  
Group’s Notebook on page 39 for details)  
• Assign port access rights for a group by selecting the Devices tab.  
(See Assigning Device Permissions on page 40 for details)  
• Add more groups and/or users and finish configuring the group  
account later.  
Groups – Modifying Groups  
To modify a group, do the following:  
1. Click the group’s name in the Group list or select the group’s name in the Main Panel and click Modify.  
2. The same as when creating an account, make any necessary changes to the group account and click Save.  
Groups – Deleting Groups  
To delete a group do the following:  
1. Select the group’s name in the main panel and click Delete.  
2. A confirmation dialog box will appear asking if you are sure you want to delete the selected group account. Click OK.  
Assigning Users to Groups  
There are two ways to assign users to a group and remove them from a group; via the User’s notebook or Group’s notebook.  
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User Management  
Assigning Users to a Group via the User’s Notebook  
To assign a user to a group from the User’s notebook, do the  
following:  
3. In the Available column, select the group that you want the user to  
be in.  
1. Select the user’s name from the User List or select the user’s name  
4. Click the Right Arrow to put the group’s name into the Selected  
from the Main Panel and click Modify.  
column and click Save.  
Note: Super Administrators can not be assigned to a group, as they  
already have access to the entire installation.  
2. When the users notebook appears, select the Groups tab. A screen  
similar to the one below appears:  
Removing Users From a Group via the User’s Notebook  
To remove a user from a group from the User’s notebook, do the  
following:  
3. In the Selected column, select the group that you want to remove  
the user from.  
1. Select the user’s name from the User List or select the user’s name  
4. Click the Left Arrow to remove the group’s name from the Selected  
from the Main Panel and click Modify.  
column and put it back into the Available column. Click Save.  
2. When the users notebook appears, select the Groups tab. A screen  
similar to the one below appears:  
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User Management  
Assigning Users to a Group via the Group’s Notebook  
3. In the Available column, select the user that you want to add to the  
group.  
To assign a user to a group from the Group notebook, do the  
following:  
Note: Super Administrators will not show up in the Available list,  
as they already have access to the entire installation and can not be  
added to a group.  
1. Select the group’s name in the Group list or select the group’s name  
in the Main Panel and click Modify.  
2. When the group’s notebook appears, select the Members tab. A  
screen similar to the one below appears:  
4. Click the Right Arrow to put the user’s name into the Selected  
column.  
5. Repeat the above for any other users that you want to add to the  
group.  
6. Click Save when you are done.  
Removing Users From a Group via the Group’s Notebook  
To remove a user from a group via the Group’s notebook, do the  
following:  
3. In the Selected column, select the user that you want to remove  
from the group.  
1. Select the group’s name in the Group list or select the group’s name  
4. Click the Left Arrow to remove the user’s name from the Selected  
in the Main Panel and click Modify.  
column and send it back to the Available column.  
2. When the group’s notebook appears, select the Members tab. A  
screen similar to the one below appears:  
5. Repeat the above for any other users that you want to remove from  
the group.  
6. Click Save when you are done.  
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User Management  
Device Assignment  
When a user logs into the B064-Series KVM Switch, the OSD comes up with the Port Access page displayed. All the ports that the user is  
permitted to access are listed in the Port Selection list on the left side of the page. Access permissions for those ports and the devices connected  
to them are assigned on a port-by-port basis from the User or Group list of the User Management page.  
Assigning Device Permissions  
Assigning device permissions is the same in both the user’s notebook  
and the group’s notebook.  
3. Click on the check box next to the desired port to toggle through  
the three types of access rights.  
To assign device permissions, do the following:  
Full Access – Allows the user to view the remote screen  
and perform operations on the remote system via their  
keyboard and mouse.  
1. Select the user/group name from the User/Group list or select the  
user/group name in the Main Panel and click Modify.  
View Only Access – Only allows the user to view the video  
of the remote system. They are not allowed to perform  
operations via their keyboard and mouse.  
2. In the notebook that comes up, select the Devices tab. A screen,  
similar to the one below, appears:  
No Access – This prevents the port from being displayed  
on the user’s OSD. They will not be able to access the port.  
Note: You can assign port access to multiple ports by using the  
[Shift] or [Ctrl] keys. Simply highlight the port that you want to  
start with, and hold down the [Shift] key and click on another port  
to highlight the starting port, the last port and all ports in between.  
Using the [Ctrl] key, you would highlight the starting port, hold down  
the [Ctrl] key and click on any other ports you want to highlight at  
the same time. (You must hold down the [Ctrl] key until you are done  
highlighting ports. Once you’ve highlighted the desired ports, click on  
any of the Access check boxes to the right to change the port access to  
all of them.  
4. In the Config column, click on the check box to assign or deny the  
user/group access to configure the B064-Series KVM Switchs  
settings. A check mark indicates that the user/group has access  
to both the Device Settings icon and Maintenance icon in the  
OSD. An X means that the user is denied permission to make  
configuration changes.  
• All ports on the installation are listed in the Names column.  
• The Access column includes check boxes that determine the type of  
access the user/group has for the corresponding port.  
5. In the View Log column, click on the check box to assign or deny  
the user/group access to the B064-Series KVM Switch Log File. A  
check mark indicates that the user/group has permission to view the  
B064-Series KVM Switch’s log files. An X means that the user is  
denied permission to view the files.  
• The Config column contains a single check box to the right of the  
B064-Series KVM Switch icon that enables/disables access to the  
KVM switches configuration settings.  
• The View Log column contains a single check box to the right of  
the B064-Series KVM Switch icon that permits/restricts viewing of  
the log file.  
6. When you have finished making your choices, click Save.  
7. In the confirmation popup that appears, click OK.  
Filters  
There are two filters at the top of the page that allow you to expand or limit the scope of the ports that are displayed, as described in the following  
table:  
Filter  
Description  
Name  
Access  
To lter by port name, key in the term you want to search by and hit [Enter].  
All - All ports appear in the list.  
Full Access - Only ports configured as Full Access ports appear in the list.  
View Only Access - Only ports configured as View Only ports appear in the list.  
No Access - Only ports configured as No Access ports appear in the list.  
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Device Management  
The Device Management page allows Super Administrators and Administrators/Users who have been given permission to configure and control  
overall B064-Series KVM Switch operations.  
Note: If you have not been given permission to configure the B064-Series KVM Switch, the Device Management icon will not appear in your OSD.  
The Main Page  
The Device Management main page is organized into two main areas.  
All B064-Series KVM Switches and cascaded KVM switches appear  
in the panel on the left side of the page. The large panel on the right  
provides a tabbed notebook for making configuration settings. When  
you access the Device Management page, the notebook opens with the  
General tab displayed:  
Each of the notebook pages is described in the sections that follow.  
General  
The General Page presents information about the selected device, as described in the table below:  
Item  
Description  
Device Name  
This field lets you give the switch a unique name. This can be convenient when you need to differentiate among several  
devices in multi-station installations. Simply delete the switch’s number and key in the name of your choice.  
MAC1 Address  
MAC2 Address  
Firmware Version  
The B064-Series KVM Switch supports two network interfaces. This item displays the MAC address of the first interface.  
The B064-Series KVM Switch supports two network interfaces. This item displays the MAC address of the second interface.  
This item displays the current firmware version number.You can reference it to see if there are newer versions available  
on the Tripp Lite website.  
IP Address 1  
IP Address 2  
This item displays the IP address of the first network interface.  
This item displays the IP address of the second network interface.  
Note: This item doesn’t appear if the Redundant NIC feature has been enabled in the Network configuration (see  
Redundant NIC on page 42 for details)  
Network  
The Network page is used to specify the B064-Series KVM Switch  
network environment.  
The following pages discuss the settings you will find in the Network  
tab of the Device Management notebook  
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Device Management  
IP Installer  
The IP Installer is an external Windows-based utility for assigning IP addresses to the B064-Series KVM Switch. The IP Installer searches the  
network for B064-Series KVM Switches and then displays them in a dialog box that allows you to configure the IP address of the unit. (See IP  
Installer on page 13 for details) The IP Installer section of the Network tab allows you to set different access rights for the IP Installer.  
Enable – Selecting this option will allow the IP Installer to locate the B064-Series KVM Switch on the network and configure its IP Address.  
View Only – Selecting this option will allow the IP Installer to locate the B064-Series KVM Switch on the network, but will not allow you to  
configure the IP Address using the IP Installer.  
Disable – Selecting this option will prevent the IP Installer from both locating the B064-Series KVM Switch and configuring its IP Address.  
NIC Settings  
The B064-Series KVM Switch is designed with two network interfaces. The NIC Setting section of the Network tab allows you to assign a single  
IP Address and DNS Server for both network interfaces, or to assign a separate address for each.  
Redundant NIC  
If Redundant NIC is enabled (the default), both interfaces use the IP address assigned to Network Adapter 1. Under this configuration, the B064-  
Series KVM Switch will switch to the second network interface in the event there is a crash on the first network interface.  
• If you select Redundant NIC, the Network Interface drop-down menu will be frozen to Network Adapter 1, and you will only have to enter IP  
Address and DNS Server settings once.  
• If you do not select Redundant NIC, you will have to enter IP Address and DNS Server settings for both Network Adapter 1 and Network  
Adapter 2. User the Network Interface drop-down menu to select the Network Adapter you want to configure.  
IP Address  
The B064-Series KVM Switch can either have its IP address assigned dynamically (DHCP), or it can be given a fixed IP address.  
• For dynamic IP address assignment, select the Obtain IP address automatically option.  
• To assign an IP address yourself, select the Set IP address manually option and fill in an IP Address, Subnet Mask and Default Gateway  
appropriate for you network.  
DNS Server  
As with the IP Address, you have the option of having the DNS Server set automatically or setting it yourself.  
• For automatic DNS Server address assignment, select the Obtain DNS Server address automatically option.  
• To specify the DNS Server address manually, select the Set DNS server address manually option, and enter in Preferred and Alternate DNS  
servers that are appropriate for your network.  
Note: If you choose to enter the DNS Server manually, it is required that you specify the preferred DNS Server address. The alternate DNS  
Server address is optional.  
Network Transfer Rate  
This setting allows you to set the size of the data transfer stream to match network traffic conditions by setting the rate at which the B064-Series  
KVM Switch transfers data to remote computers. The range is from 4 to 99,999 Kilobytes per second (KBps).  
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Device Management  
Security  
The Security page contains settings that allow you to control access to  
the B064-Series KVM Switch.  
IP and MAC Filters control access to the B064-Series KVM Switch  
based on the IP and/or MAC addresses of the computers attempting  
to access the system. If any filters have been configured, they  
appear in the IP Filter and/or MAC Filter list boxes.  
• The Login String lets the Administrator specify a login string  
(in addition to the IP address) that users must include when they  
access the B064-Series KVM Switch remotely. Users must include  
the forward slash and the string along when they specify the IP  
address. For security purposes, we recommend that you change  
this string from time to time. (For example, entering abcdefg in  
the Login String field will require users to type in a URL similar  
to 192.168.0.126/abcdefg to access the B064-Series KVM Switch  
remotely)  
Note: If no string is specified here, anyone can access the B064-  
Series KVM Switch with a Web browser using the IP address alone.  
This makes the installation less secure.  
Filtering  
To enable IP and/or MAC filtering, click the IP Filter Enable and/or MAC Filter Enable checkbox. There are a maximum of 100 filters allowed  
for each.  
• If the include button is checked, all the addresses within the filter range are allowed access to the B064-Series KVM Switch; all other  
addresses are denied access.  
• If the exclude button is checked, all the addresses within the filter range are denied access to the B064-Series KVM Switch; all other addresses  
are allowed access.  
IP Filtering  
To add an IP filter:  
5. After filling in the addresses, click OK.  
1. Check the IP Filter Enable check box.  
2. Click Add. A dialog box similar to the one below appears:  
6. Repeat these steps for any additional IP addresses you want to filter.  
To delete an IP filter:  
Select the desired IP filter from the list and click Remove.  
To modify an IP filter:  
1. Select the desired IP filter from the list and click Edit. An Edit  
dialog box similar to the Add dialog box will appear.  
2. Delete the old start IP address and replace it with the new one.  
3. Delete the old end IP address and replace it with the new one. Click  
OK.  
Note: To block a computer from accessing the B064-Series KVM  
Switch, you do not need to filter both its IP address and its MAC  
address. Any computer blocked by an IP filter will be denied access to  
the KVM switch, even if the computer is allowed to access the KVM  
switch under the MAC filters that are set up.  
3. To filter a single IP address, key in the same address in both the  
From and To fields. To filter a range of addresses, key in the starting  
IP address in the From field and the ending IP address in the To  
field.  
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Device Management  
MAC Filtering  
To add a MAC filter:  
To delete a MAC filter:  
1. Click Add. A dialog box similar to the one below appears:  
Select the desired MAC filter from the list and click Remove.  
To modify a MAC filter:  
1. Select the desired MAC filter from the list and click Edit. An Edit  
dialog box box appears.  
2. Delete the old address and replace it with the new one. Click OK.  
Note: To block a computer from accessing the B064-Series KVM  
Switch, you do not need to filter both its IP address and its MAC  
address. Any computer blocked by a MAC filter will be denied access  
to the KVM switch, even if the computer is allowed to access the  
KVM switch under the IP filters that are set up.  
If any filters have been configured, they appear in the IP Filter and/or  
MAC Filter list boxes.  
2. Type in the desired MAC address and click OK.  
3. Repeat these steps for any additional MAC addresses you want to  
filter.  
Customization  
The Customization page is grouped into three sections: Login Failure,  
Working Mode, and Miscellaneous.  
Login Failures  
• The Allowed field sets the number of consecutive failed login attempts that are permitted from a remote computer before that user is timed out.  
• The Timeout field sets the amount of time a remote computer must wait before attempting to login again after it has exceeded the maximum  
number of allowed login failures.  
Working Mode  
• Selecting the Enable ICMP option will allow the B064-Series KVM Switch to be pinged. It also allows an IP address to be assigned via the  
ARP command. If it is not enabled, the device cannot be pinged, nor can it be assigned an IP address with the ARP command. It is enabled by  
default.  
• Selecting the Enable Browser option will allow the B064-Series KVM Switch to be remotely accessed via web browser. If browser access is  
not enabled, users will not be able to log into the unit with a browser. It is enabled by default.  
• Selecting the Enable Multiuser Operation option permits more than one user to log into the B064-Series KVM Switch at the same time. It is  
enabled by default.  
• Selecting the Force all to grayscale option forces the remote displays of all devices connected to the B064-Series KVM Switch to be displayed  
in grayscale. This can speed up transfer time in low bandwidth situations, which can improve keyboard and mouse response time.  
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Device Management  
Miscellaneous  
• The Clear Port Names button will delete all of the names that  
have been created for the ports of the B064-Series KVM Switch.  
Clicking on this button will first display a prompt that asks you if  
you are sure you want to clear all the port names.  
• The Reset Default Values button undoes all configuration changes  
that have been made to the B064-Series KVM Switch (except for  
the Port Names) and returns them to the original factory default  
settings. Clicking on this button will first display a prompt that asks  
you if you are sure you want to restore all of the default settings.  
• Clicking the Adapter Attributes button brings up a dialog box  
that allows you to set attribute parameters for each of the server  
interface units connected to the B064-Series KVM Switch.  
An explanation of the attributes is given in the table below:  
Attribute  
Name  
OS  
Description  
This column displays the B064-Series KVM Switch and all of its ports.  
This column displays the operating system of the computer/server that is connected to the corresponding port. Click on  
the attribute to toggle through the choices. Choices are Windows, Mac, Sun, and Other. The default is Windows.  
Language  
Cable  
Specifies the OS language that is being used on the connected computer/server. Click on this attribute to bring up a list  
of languages to choose from. The default is US English.  
Specifies the length of the Cat5e cable that is used to connect the computer/server to the KVM switch port. Because the  
quality of video decreases when using longer cable, the B064-Series KVM Switch will make adjustments to improve the  
video quality based on this setting.  
• Select short for a cable that is 80 ft or shorter  
• Select medium for a cable that is between 80 ft and 115 ft  
• Select long for a cable that is longer than 115 ft  
The default is Short.  
Mode  
Allows the user to specify the Access Mode for the corresponding port. Click on the attribute to toggle through the  
choices; Share, Occupy and Exclusive.  
Exclusive: The first user to switch to the port has exclusive control over the port. No other users can view the port while  
it is being accessed. The Timeout function does not apply to ports which have this setting.  
Occupy: The first user to switch to the port has control over the ports keyboard, video and mouse. Additional users may  
view the port’s video display while it is occupied, but they can not access the keyboard and mouse. If the user occupying  
the port is inactive for longer than the time set in the Timeout setting, port control is transferred to the next user to move  
the mouse or strike the keyboard.  
Share: Users simultaneously share control over the port. Input from the users is placed in a queue and executed  
chronologically. Under these circumstances, users can take advantage of the Message Board to help avoid confusion  
(See The Message Board on page 22 for details).  
Note: The Access Mode of a port can also be set via the Port Properties dialog box.  
Timeout  
Sets a time threshold for users that are accessing a port that has an Access Mode of Occupy. If there is no input  
from the user accessing the port for the amount of time set in this field, the user will be timed out and the port will be  
released. The next user who enters keyboard or mouse input will be given access to the port.  
Note: This setting applies to all ports on the installation.  
After making your choices, click Save to save your settings and exit.  
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Device Management  
Service  
The Service page is composed of two panels: Access Ports and Log  
Server:  
Access Ports  
If a firewall is being used, the Administrator can specify the port numbers that the firewall will allow. If an invalid port number (or no port  
number) is specified, you may be blocked from accessing the B064-Series KVM Switch by the firewall. An explanation of the fields in this  
section is given in the table below:  
Field  
Description  
Program  
This is the port number that must be specified when connecting from the AP Windows Client software program. Valid  
entries are from 1024–65535. The default is 9000.  
HTTP  
The port number for a browser login. The default is 80.  
HTTPS  
The port number for a secure browser login. The default is 443.  
Note: The Access Ports cannot have the same value; you must set a different value for each one. If there is no firewall, the Access Ports settings  
will not have an effect on the system.  
Log Server  
Events that occur on the B064-Series KVM Switch, such as logins and internal status messages, are kept in an automatically generated log file.  
In order to install and access the Log Server, the Log Server fields on this page must be filled out correctly. Specify the MAC address of the  
computer that the Log Server resides on, and a port number that can be used. The valid port range is 1-65535. The default port number is 9001.  
Note: Installation and operation of the Log Server is discussed in the section that begins on page 63.  
ANMS  
The Advanced Network Management Settings (ANMS) page is used  
to set up login authentication and authorization management from  
external sources. It is divided into three main panels, as shown in the  
figure at right:  
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Device Management  
RADIUS Settings  
To allow authentication and authorization for the B064-Series KVM Switch through a RADIUS server, do the following:  
1. Check the Enable check box in the RADIUS section.  
2. Fill in the IP addresses and port numbers for the Preferred and Alternate RADIUS servers.  
3. In the Timeout field, set the time in seconds that the B064-Series KVM Switch waits for a RADIUS server reply before it times out.  
4. In the Retries field, set the number of allowed RADIUS retries.  
5. In the Shared Secret field, key in the character string that you want to use for authentication between the B064-Series KVM Switch and the  
RADIUS Server.  
6. On the RADIUS server, set the access rights for each user according to the information in the table, below:  
Character  
Meaning  
C
W
J
Grants the user administrator privileges, allowing the user to configure the system.  
Allows the user to access the system via the Windows Client program.  
Allows the user to access the system via the Java applet.  
Allows the user to access log information via the user’s browser.  
Limits the user’s access to only viewing the video display.  
L
V
RADIUS Server access rights examples are given in the table, below:  
String  
C, W  
Meaning  
User has administrator privileges; user can access the system via the Windows Client.  
W, J, L  
User can access the system via the Windows Client; user can access the system via the Java Applet; user can access  
log information via the user’s browser.  
Note: Characters are not case sensitive. Characters are comma delimited.  
LDAP / LDAPS Authentication and Authorization Settings  
To allow authentication and authorization for the B064 Series KVM Switch via LDAP / LDAPS, refer to the information in the table, below:  
Character  
Enable  
Meaning  
Put a check in the Enable checkbox to allow LDAP / LDAPS authentication and authorization.  
Click to specify whether to use LDAP or LDAPS.  
LDAP / LDAPS  
LDAP Server IP and  
Port  
Fill in the IP address and port number for the LDAP or LDAPS server. For LDAP, the default port number is 389; for  
LDAPS, the default port number is 636.  
Timeout  
Set the time in seconds that the B064-Series KVM Switch waits for an LDAP or LDAPS server reply before it times out.  
Admin DN  
Consult the LDAP / LDAPS administrator to ascertain the appropriate entry for this field. For example, the entry might  
look like this: ou=b064-032-04-ip,dc=tripplite,dc=com  
Admin Name  
Password  
Key in the LDAP administrator’s username.  
Key in the LDAP administrator’s password.  
Search DN  
Set the distinguished name of the search base. This is the domain name where the search starts for user names.  
Note: If the LDAP Setting is enabled, the LDAP schema for MS Active Directory must be extended, or an OpenLDAP server must be installed  
and configured. (See LDAP Server Configuration, in the following section for details)  
LDAP Configuration — Active Directory  
To allow authentication and authorization for the B064-Series KVM Switch via LDAP or LDAPS, the Active Directory’s LDAP Schema must  
be extended so that an extended attribute name for the B064-Series KVM Switch – permission – is added as an optional attribute to the person  
class.  
Authentication refers to determining the authenticity of the person logging in.  
Authorization refers to assigning permission to use the device’s various features.  
In order to configure the LDAP server, you will have to complete the following procedures: 1) Install the Windows 2003 Support Tools; 2) Install  
the Active Directory Schema Snap-in; and 3) Extend and Update the Active Directory Schema.  
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Device Management  
LDAP Configuration — Active Directory (continued)  
Install the Windows 2003 Support Tools  
1. On your Windows Server CD, open the Support  
Tools folder.  
2. In the right panel of the dialog box that comes up, double click SupTools.msi.  
3. Follow along with the Installation Wizard to complete the procedure.  
Install the Active Directory Schema Snap-in  
1. Open a Command Prompt.  
2. Key in regsvr32 schmmgmt.dll to register schmmgmt.dll on your computer.  
3. Open the Start menu. Click Run and key in mmc /a. Click OK.  
4. On the File menu of the screen that appears, click Add/Remove Snap-in, then click Add.  
5. Under Available Standalone Snap-ins, double click Active Directory Schema, click Close and click OK.  
6. On the screen you are in, open the File menu and click Save.  
7. For Save in, specify the C:\Windows\system32 directory.  
8. For File name, key in schmmgmt.msc.  
9. Click Save to complete the procedure.  
Create a Start Menu Shortcut Entry  
To create a shortcut entry on the Start Menu for the Active Directory Schema, do the following:  
1. Right click Start; select: Open all Users  
2. On the File menu, select New Shortcut  
Programs  
Administrative Tools.  
3. In the dialog box that comes up, browse to or key in the path to schmmgmt.msc (C:\Windows\system32\schmmgmt.msc) and click Next.  
4. In the dialog box that comes up, key in Active Directory Schema as the name for the shortcut, then click Finish.  
Extend and Update the Active Directory Schema  
Step 1 - Create a New Attribute:  
c) Select New  
Attribute.  
a) Open Control Panel  
Administrative Tools  
Active  
d) In the warning message that appears, click Continue to bring up the  
Directory Schema.  
Create New Attribute dialog box.  
b) In the left panel of the screen that comes up, right-click Attributes:  
e) Fill in the dialog box according to the example below and click OK  
to complete step 1 of the procedure.  
Note: The Unique X500 Object ID uses periods, not commas.  
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Device Management  
Extend and Update the Active Directory Schema (continued)  
Step 2 - Extend the Object Class With the New Attribute:  
f) In the list that comes up, select Permission, then click OK to  
complete step 2 of the procedure.  
a) Open Control Panel  
Administrative Tools  
Active  
Directory Schema.  
b) In the left panel of the screen that comes up, select Classes.  
c) In the right panel, right-click person:  
Step 3 - Edit Active Directory Users With the Extended Schema:  
d) Select Properties; the person Properties page comes up with the  
General tab displayed. Click the Attributes tab.  
a) Run ADSI Edit. (Installed as part of the Support Tools.)  
b) Open Domain, and navigate to the cn=users dc=tripplite dc=com  
node.  
c) Locate the user you wish to edit. (Our example uses jason)  
e) Select the Attributes tab and click the Add button:  
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Device Management  
Extend and Update the Active Directory Schema (continued)  
d) Right-click on the user’s name and select Properties.  
f) Click Edit to bring up the String Attribute Editor:  
e) On the Attribute Editor page of the dialog box that appears, select  
Permission from the list.  
g) Replace the value shown with the desired B064-Series KVM  
Switch permission attribute value. (See below for details)  
The Permission Attribute Value is made up of two parts; the IP  
address of the B064-Series KVM Switch a user will access and a  
string that indicates the access rights the user has on the B064-Series  
KVM Switch at that IP address. The following rules apply to the  
makeup of the permission attribute value entry:  
• An ampersand (&) connects the B064-Series KVM Switch’s IP  
address with the access rights string.  
• The access rights string is made up of various combinations of the  
following characters: c w j p l v s. The characters can be entered in  
upper or lower case. The meaning of the characters is provided in  
the Permission String Characters table, below.  
• The characters in the access rights string are separated by a comma  
(,). There are no spaces before or after the comma.  
• If a user has access rights to more than one B064-Series KVM  
Switch, each permission segment is separated by a semicolon (;).  
There are no spaces before or after the semicolon.  
Character  
Meaning  
C
W
J
Grants the user administrator privileges, allowing the user to configure the system.  
Allows the user to access the system via the Windows Client program.  
Allows the user to access the system via the Java applet.  
L
Allows the user to access log information via the user’s browser.  
Limits the user’s access to only viewing the video display.  
V
Access rights examples are given in the table below:  
User  
Value  
Meaning  
User1  
10.0.0.166&w,v  
1. User has Windows Client and View Only rights on a B064-Series KVM Switch with an IP address  
of 10.0.0.166.  
2. User has no rights on any other B064-Series KVM Switch units administered by the LDAP server.  
User2  
User3  
10.0.0.166&j,c  
v,l;10.0.0.164&j  
1. User has Java Applet and Administrator rights on a B064-Series KVM Switch with an IP address  
of 10.0.0.166.  
2. User has no rights on any other B064-Series KVM Switch units administered by the LDAP server.  
1. User has View Only and Log Information rights on all B064-Series KVM Switch units administered  
by the LDAP server.  
2. User has Java Applet rights on a B064-Series KVM Switch with an IP address of 10.0.0.164.  
User has no access rights to any B064-Series KVM Switch units administered by the LDAP server.  
User4  
User5  
v,w  
User has View Only and Windows Client rights on all B064-Series KVM Switch units administered by the  
LDAP server.  
User6  
v;10.0.0.166&;  
10.0.0.164&c,  
1. User has View Only rights on all B064-Series KVM Switch units administered by the LDAP server,  
except for the ones with IP addresses of 10.0.0.166 and 10.0.0.164.  
2. User has no access rights on the B064-Series KVM switch with an IP address of 10.0.0.166.  
3. User has Administrator and Java Applet rights on the B064-Series KVM Switch with an IP address  
of 10.0.0.164.  
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Device Management  
Extend and Update the Active Directory Schema (continued)  
h) Click OK. When you return to the Attribute Editor page, the  
i) Click Apply to save the change and complete the procedure.  
permission entry now reflects the new permissions:  
j) Repeat Step 3 (Edit Active Directory Users With the Extended  
Schema) for any other users you wish to add.  
OpenLDAP Server  
OpenLDAP is an Open source LDAP server designed for UNIX platforms. A Windows version can be downloaded from:  
OpenLDAP Server Installation  
After downloading the program, launch the installer, select your  
language, accept the license and choose the target installation  
directory. The default directory is:  
c:\Program Files\OpenLDAP.  
When the Select Components dialog box appears, select install BDB-  
tools and install OpenLDAP-slapd as NT service, as shown in the  
diagram, below:  
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Device Management  
OpenLDAP Server Configuration  
• Define the name of the administrator entry for the server (rootdn),  
along with its password (rootpw). This is the servers super user.  
The rootdn name must match the suffix defined above. (Since all  
entry names must end with the defined suffix, and the rootdn is an  
entry)  
The main OpenLDAP configuration file, slapd.conf, has to be  
customized before launching the server. The modifications to the  
configuration file will do the following:  
• Specify the Unicode data directory. The default is ./ucdata.  
• Choose the required LDAP schemas. The core schema is  
mandatory.  
An example configuration file is provided in the figure, below:  
• Configure the path for the OpenLDAP pid and args start up files.  
The first contains the server pid, the second includes command line  
arguments.  
• Choose the database type. The default is bdb (Berkeley DB).  
• Specify the server suffix. All entries in the directory will have this  
suffix, which represents the root of the directory tree. For example,  
with suffix dc=tripplite,dc=com, the fully qualified name of all  
entries in the database will end with dc=tripplite,dc=com.  
Starting the OpenLDAP Server  
To start the OpenLDAP Server, run slapd (the OpenLDAP Server  
executable file) from the command line. slapd supports a number of  
command line options, the most important option is the d switch that  
triggers debug information. For example, a command of slapd -d 256  
would start OpenLDAP with a debug level of 256, as shown in the  
following screenshot:  
Note: For details about slapd options and their meanings, refer to the  
OpenLDAP documentation.  
Customizing the OpenLDAP Schema  
LDAP DIT Design and LDIF File  
The schema that slapd uses may be extended to support additional  
syntaxes, matching rules, attribute types, and object classes. In the  
case of the B064-Series KVM Switch, the B064-Series KVM Switch  
User class and the permission attribute are extended to define a new  
schema. The extended schema file used to authenticate and authorize  
users logging in to the B064-Series KVM Switch is shown in the  
figure, below:  
LDAP Data Structure  
An LDAP Directory stores information in a tree structure known  
as the Directory Information Tree (DIT). The nodes in the tree are  
directory entries, and each entry contains information in attribute-  
value form. An example of the LDAP directory tree for the B064-  
Series KVM Switch is shown in the figure, below:  
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Device Management  
DIT Creation  
The LDAP Data Interchange Format (LDIF) is used to represent  
LDAP entries in a simple text format (please refer to RFC 2849). The  
figure below illustrates an LDIF file that creates the DIT for the B064-  
Series KVM Switch directory tree (shown in the figure, above).  
Using the New Schema  
To use the new schema, do the following:  
1. Save the new schema file (e.g., B064-Series KVM switch.schema)  
in the /OpenLDAP/ schema/ directory.  
2. Add the new schema to the slapd.conf file, as shown in the figure,  
below:  
3. Restart the LDAP server.  
The following figure illustrates an LDIF file that defines the  
OpenLDAP group for the B064-Series KVM Switch.  
4. Write the LDIF file and create the database entries in init.ldif with  
the ldapadd command, as shown in the following example:  
ldapadd -f init.ldif -x -D “cn=Manager,dc=tripplite,dc=com” -w  
secret  
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Device Management  
Date/Time  
The Date/Time dialog page sets the B064-Series KVM Switchs time  
parameters:  
Date  
To set the year and day, use the Calendar graphic.  
• Clicking << or >> moves you backward or forward by one year  
increments.  
• Clicking < or > moves you backward or forward by one month  
increments.  
• In the calendar, simply click on a desired day to select it.  
• To set the time, use the 24 hour HH:MM:SS format.  
• Click Synchronize to save your settings.  
Network Time  
To have the time automatically synchronized to a network time server,  
do the following:  
1. Check the Enable auto adjustment checkbox.  
2. Drop down the Preferred time server list and select your preferred  
time server; or, check the Preferred custom server IP checkbox and  
key in the IP address of the time server of your choice.  
Set the parameters according to the information below.  
3. If you want to configure an alternate time server, check the  
Alternate time server checkbox and specify the alternate time  
server per the same instructions as in step 2.  
Time Zone  
• To establish the time zone that the B064-Series KVM Switch is  
located in, choose the appropriate time zone from the drop-down  
list.  
4. Key in your choice for the number of days between synchronization  
procedures.  
• If your country or region employs Daylight Saving Time (Summer  
Time), check the corresponding checkbox.  
5. If you want to synchronize immediately, click Adjust Time Now.  
OOBC  
In case the B064-Series KVM Switch cannot be accessed via the  
LAN, it can be accessed via the switches modem port. This page is  
used to enable support for PPP (modem) dial-in operation.  
Follow the steps below to setup and access the B064-Series KVM  
Switch via dial-in modem:  
1. Set up your hardware configuration to match the diagram below.  
You will need to use Cat5e cable and the included RJ45 to DB9  
Adapter to connect the B064-Series KVM Switch’s modem port to  
the modem.  
To enable this function, check the Enable PPP Server checkbox.  
2. From your computer, use your modem terminal program to dial  
into the B064-Series KVM Switch’s modem.  
Note: If you don’t know the B064-Series KVM Switch modem’s serial  
parameters, get them from the system administrator. An example of  
setting up a modem terminal program under Windows XP is provided  
on the next page.  
3. Once the connection is established, open your browser, and specify  
192.168.192.1 in the URL box.  
Note: The default username and password are blank.  
From here, operation is the same as if you had logged in from a  
browser or with the AP programs.  
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Device Management  
OOBC (continued)  
Connection Setup Example (Windows XP)  
To set up a dial-in connection to the B064-Series KVM Switch under Windows XP, do the following:  
1. From the Start menu, select Control Panel  
Network Connections  
Create a New Connection.  
2. When the Welcome to the New Connection Wizard dialog box appears, click Next to move on.  
3. In the Network Connection Type dialog box, select Connect to the network at my workplace and click Next.  
4. In the Network Connection dialog box, select Dial-up connection and click Next.  
5. In the Connection Name dialog box, key in a name for the connection and click Next.  
6. In the Connection Availability dialog box, you can select either Anyone’s use or My use only, depending on your preferences, then click Next.  
Note: If you are the only user on this computer, this dialog box won’t appear.  
7. In the Phone Number to dial dialog box, key in the phone number of the modem connected to the B064 Series KVM Switch (be sure to include  
country and area codes, if necessary), then click Next.  
8. In the Completing the New Connection Wizard dialog box, check Add a shortcut to this connection on my desktop and click Finish.  
This completes the connection setup. Double click the desktop shortcut icon to make a dial-in connection to the B064-Series KVM Switch.  
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Maintenance  
The Maintenance function is used to upgrade the B064-Series KVM Switchs rmware, as well as the firmware of the Server Interface Units  
(SIUs) used to connect its ports to the installed devices.  
Note: Super Administrators are the only users who are guaranteed access to the Maintenance section of the KVM. Administrators and Users can  
only access this function if they are given permission.  
The Main Screen  
When you click the Maintenance tab, a dialog box similar to the one  
below appears:  
The dialog box is organized into three main areas: Firmware File,  
Options and the Main Panel.  
Firmware File  
As new versions of the B064-Series KVM Switch firmware become available, they are posted on our website and can be downloaded to a  
convenient location on your computer from there. When performing an upgrade, use this section to navigate to where the download file is located.  
Options  
If you enable Check Firmware Version, when you perform an upgrade the current firmware version is compared with that of the upgrade file.  
Depending on whether you are upgrading the firmware to the B064-Series KVM Switch or the Server Interface Unit, you will need to check  
Check Main Firmware Version (KVM Switch) or Check Adapter Firmware Version (Server Interface Unit). If the current version is the same or  
higher than the upgrade version, a popup message appears, that says the new firmware is lower than the current.  
The Main Panel  
A description of the items shown in this panel is described in the table, below:  
Item  
Description  
Name  
The Name column displays the B064-Series KVM Switch and all of its ports. Check the check box next to a port to  
upgrade the firmware to the server interface unit that is connected to it. Check the check box next to the B064-Series  
KVM Switch to select all ports.  
Adapter  
The Adapter column displays the server interface unit that is connected to the corresponding port. If a server interface  
unit is not connected to the port, the Adapter column will display unknown.  
F/W Version  
Displays the firmware version of the server interface unit connected to the corresponding port. If a server interface unit  
is not connected to the port, the F/W Version column will display unknown.  
Progress  
The Progress column shows the progress of the firmware upgrade as it is taking place.  
Status  
The Status column will display the status of the firmware upgrade after it has been completed.  
Click this button to upgrade the firmware of the B064-Series KVM Switch and the selected server interface units.  
Upgrade Firmware  
Upgrade Adapters  
Click this button to upgrade the firmware of the selected server interface units without upgrading the B064-Series KVM  
Switch firmware.  
Adapter Firmware Info  
Shows firmware versions of server interface units that are contained in the B064-Series KVM Switch’s firmware. If  
these firmware versions are newer than that of your server interface unit, you can upgrade the firmware by selecting the  
desired server interface unit port and clicking Upgrade Adapters.  
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Maintenance  
Upgrading the Firmware  
Follow the procedure below to upgrade the B064-Series KVM Switch firmware and the server interface units connected to its ports.  
Note: You can upgrade the firmware from any computer connected to the internet, even computers that are directly connected to the KVM  
switch. You cannot upgrade the firmware via the local console; you must access the OSD using a browser or the AP Windows or Java clients.  
Upgrading the KVM Switch Firmware  
2. After logging into the B064-Series KVM Switch OSD, click on the Maintenance icon.  
3. If you want the KVM switch to check if the firmware version you are downloading is newer than the currently installed firmware, check the  
Check Main Firmware Version check box in the Options section of the page.  
4. In the Firmware File section of the Maintenance dialog box, click Browse. Navigate to the firmware file you downloaded from  
5. Click the Upgrade Firmware button to start upgrading the B064-Series KVM Switch firmware.  
• If you enabled the Check Firmware Version feature, the current firmware version is compared with that of the upgrade file. If the current  
version of the B064-Series KVM Switch firmware is the same or higher than the upgrade version, a popup message appears that says New  
Firmware Version is lower than the current.  
• If you did not enable the Check Firmware Version feature, the upgrade file is installed without checking its version.  
• As the upgrade proceeds, progress information is shown in the Upload Progress bar of the Firmware File section.  
6. When the upgrade completes successfully, a pop-up appears that says System will reboot in a few seconds. The B064-Series KVM Switch will  
reboot (this can take a minute or so), which will complete the KVM switch upgrade.  
Note: If the upgrade fails, see the Firmware Upgrade Recovery section on page 58.  
Upgrading the Server Interface Unit Firmware  
As the B064-Series KVM switch firmware contains the firmware for all of the server interface units, you do not always have to go to  
the most current server interface unit firmware is available via the Maintenance screen. Follow the steps below to upgrade the firmware of the  
server interface units connected to the ports on your KVM switch.  
firmware file. If you are confident your B064-Series KVM Switch has the most current firmware, skip ahead to step 3.  
2. If you want to upgrade your B064-Series KVM Switch with the newest version, see Upgrading the KVM Switch Firmware and then proceed to  
the step 3 of this section. If you want to upgrade the server interface unit firmware only, click the browse button in the Firmware File section  
3. If you want the KVM to check if the firmware version of your server interface unit(s) is the same or newer than the version(s) you are  
downloading, check the Check Adapter Firmware Version check box in the Options section. If you don’t want the KVM to check the firmware  
version, leave the box unchecked. If you are using a firmware version that was previously installed on your B064-Series KVM Switch, click the  
Adapter Firmware Info button to see if the firmware available for download is the same or newer than the version(s) that are currently installed  
on your server interface unit(s).  
4. Check the check boxes of the server interface units you want to upgrade.  
5. Click Upgrade Adapters to start the upgrade procedure.  
• If you enabled Check Firmware Version, the current firmware level(s) are compared with that of the upgrade file. If the current version is the  
same or higher than the upgrade version, the Progress column will display No download available.  
• If you didn’t enable Check Firmware Version, the upgrade files are installed without checking the firmware version.  
• As the upgrade proceeds, progress information is shown in the Progress column.  
6. When the procedure completes successfully, the Progress column displays Upgrade succeeded.  
Note: You can perform this procedure anytime you add a server interface unit to the installation to make sure it is working with the latest  
firmware version. If the upgrade fails, see the Firmware Upgrade Recovery section on page 58.  
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Maintenance  
B064-Series KVM switch Firmware Upgrade Recovery  
Should the B064-Series KVM Switch firmware upgrade procedure fail, and the switch becomes unusable, the following firmware upgrade  
recovery procedure will resolve the problem:  
1. Power off the switch.  
2. Press and hold the Reset Switch on the front of the unit while powering the switch back on.  
This causes the switch to use the factory installed firmware version, rather than the version that you were attempting to upgrade the switch to.  
Once the switch is accessible, you can try upgrading to the newer firmware version again.  
Server Interface Unit Firmware Upgrade Recovery  
Should the firmware upgrade procedure fail for one of the server interface units and it becomes unusable, the following firmware upgrade  
recovery procedure will resolve the problem:  
1. Unplug the Server Interface Unit from the computer/server it is connected to.  
2. Slide the Firmware Upgrade Recovery Switch (located next to the Cat 5e connector) to the RECOVER position.  
3. Plug the Server Interface Unit back into the computer.  
4. Start the Server Interface Unit upgrade procedure over, beginning with step 4.  
5. After the Server Interface Unit has been successfully upgraded, slide the Firmware Upgrade Recovery Switch back to the NORMAL position.  
Download  
The Download icon is used to download non-browser AP versions of  
the Windows and Java Clients, as well as the Log Server. Selecting  
this tab will open a drop-down list of the programs that are available  
for you to download.  
Note: Although all Users are able to download files via the Download  
menu, Administrators must be given permission to access the Log  
Server, and Users must be given permission to access any of the  
downloads.  
Click on the Download icon and select the program you want to  
download. Save it to a convenient location on your hard disk and run  
it from there. Reference the corresponding chapters that follow for  
information regarding the AP Windows Client, AP Java Client and  
Log Server.  
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Port Operation  
After you have successfully logged in (see Logging In, beginning on  
page 15), the B064-Series KVM Switch OSD Main Page appears with  
the Port Access tab selected:  
All the ports that a user is permitted to access are listed in the Port  
Selection panel at the left of the page. Any ports a user does not have  
access to will not be displayed in their OSD. Double-click a port  
icon to access the device attached to it. Once you switch to a port, its  
screen displays on your monitor. Depending on whether you have Full  
Access or View Only access to the port, you may or may not be able to  
operate the remote computer using your keyboard and mouse.  
Note: Upon logging into the B064-Series KVM Switch, you will  
notice a control panel that appears at the top center of the screen.  
The control panel will automatically disappear after a few seconds;  
it will reappear when you drag the mouse pointer over the top center  
of the screen.  
The OSD Toolbar  
The OSD provides a toolbar to help you control the B064-Series  
KVM Switch from within the captured port. There are three hotkey  
combinations that can be used to pull up the OSD Toolbar and/or  
OSD when in a remote session:  
The OSD Toolbar is shown below:  
• When in a remote session, hit the hotkey [Scroll Lock or Ctrl]  
twice to open the OSD Toolbar.  
Depending on the settings that were selected for ID Display, the Port  
Number and/or the Port Name display at the right of the toolbar.  
• When in a remote session, hit the hotkey [Scroll Lock or Ctrl]  
three times to open the OSD.  
Note: When the toolbar displays, mouse input is confined to the  
toolbar area and keyboard input (other than the Scroll Lock/Control  
hotkey) has no effect.  
• When the OSD Toolbar is opened in a remote session, hit the  
hotkey [Scroll Lock or Ctrl] once to open the OSD.  
The meanings of the toolbar icons are given in the table below:  
Icon  
Description  
Click to skip to the first accessible port on the entire installation without having to invoke the OSD.  
Click to skip to the first accessible port previous to the current one without having to invoke the OSD.  
Click to begin Auto Scan Mode. The B064-Series KVM Switch automatically switches among the ports that were  
selected for Auto Scanning in the Port Select and Filter functions. This allows you to monitor their activity without having  
to switch among them manually.  
Click to skip from the current port to the next accessible one without having to invoke the OSD.  
Click to skip from the current port to the last accessible port on the installation without having to invoke the OSD.  
Click to bring up the OSD.  
Click to close the OSD toolbar.  
Click to invoke Panel Array Mode.  
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Port Operation  
Panel Array Mode  
• Each panel represents one B064-Series KVM Switch’s ports  
beginning with Port 1 at the upper left, and going from left to right;  
top to bottom.  
Clicking the Panel Array icon on the OSD Toolbar invokes Panel  
Array Mode. Under this mode, the OSD divides your screen into a  
grid of panels:  
• When the Array is first invoked, it scans through each of the ports  
that were selected for Auto Scanning in the Port Select and Filter  
functions, and displays information about the port (port name,  
resolution, online status, port access status), at the bottom of the  
panel.  
Note: The Panel Array scans at one second intervals. The scan  
interval is not user-definable.  
• The number of panels in the array can be increased or decreased  
by clicking the Show More Ports or Show Fewer Ports icons on the  
panel array toolbar.  
• If the computer connected to a port is on line, its screen displays in  
the panel. If not, the panel remains blank.  
• Only ports that are accessible to the currently logged in user are  
displayed. For ports that are not accessible, the panel is blank.  
• If you move the mouse pointer over a panel, information about the  
port displays at the bottom of the panel.  
You can access a computer/server connected to a port by moving  
the mouse pointer over its panel and double-clicking. You switch to  
the computer exactly as if you had selected it from the OSD Main  
screen.  
Panel Array Toolbar  
The Panel Array Toolbar is located at the top center of the screen and provides shortcut navigation and control of the panel array. As with the  
control panel, the panel array toolbar will disappear after a few seconds. It reappears when you position the mouse pointer over the top-center of  
the screen. The icons in the Panel Array Toolbar are discussed in the table below:  
Icon  
Description  
Click and drag any part of the toolbar that is not an icon to move the toolbar to another position on the screen.  
Pause panel scanning, leaving the focus on the currently selected panel.  
Click to move the focus of the Panel Array scan back four panels.  
Click to move the focus of the Panel Array scan to the previous panel.  
Click to move the focus of the Panel Array scan to the next panel.  
Click to move the focus of the Panel Array scan ahead four panels.  
Increase the number of panels in the array.  
Decrease the number of panels in the array.  
Toggle 4/3 aspect ratio.  
Exit Panel Array mode.  
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Port Operation  
Multiuser Operation  
The B064-Series KVM Switches are designed to allow multiple users to simultaneously access the connected computers/servers.  
• The B064-032-02-IP and B064-016-02-IP are designed with two buses, which supports two simultaneous users. When multiple users are  
logging on at the same time, the first, third, fifth, etc., users to log in are all on the first bus. The second, fourth, sixth, etc., users to log in are  
all on the second bus. The rules for multi-user operation in the table that follows this section apply to all users that are on the same bus.  
• The B064-016-04-IP and B064-032-04-IP contain four buses, which supports up to four simultaneous users. When multiple users are logged  
on at the same time, the first, fifth, ninth, etc., users are all on the first bus. The second, sixth, 10th, etc., users are all on the second bus. The  
third, seventh, 11th, etc., users are all on the third bus. The fourth, eighth, 12th, etc., users are all on the fourth bus. The rules for multi-user  
operation in the table that follows this section apply to all users that are on the same bus.  
Note: We recommend that the user who starts Panel Array Mode set it to display at least four panels. Otherwise, it is possible that the other  
users may only receive part of the picture.  
Operation  
General  
Rule for Multi-Users on the Same Bus  
Once a user invokes the OSD, no other user can invoke it until it has been closed by the initial user.  
Auto Scan Mode  
If a user has invoked Auto Scan Mode, but the OSD has not been invoked, another user can interrupt Auto Scan Mode  
by invoking the OSD.  
Panel Array Mode  
• Once a user has invoked Panel Array Mode, all successive users automatically enter Panel Array Mode. Panel Array  
Mode continues until the original user stops it. (Super Administrators and Administrators can override Panel Array  
Mode)  
• Only the user who starts Panel Array Mode can use the skip icons in the panel array toolbar.  
• Only the user who starts Panel Array Mode can switch ports. Other users automatically switch to the ports that the  
original user selects.  
Note: If an individual user does not have access rights to the port that the original user switches to, he will not be able to  
view the port.  
• Individual users can increase or decrease the number of panels they wish to view in Panel Array Mode.  
Auto Scanning  
The Auto Scan function automatically switches among all accessible ports at regular intervals, so that the user can monitor their activity without  
having to manually switch between ports. The ports that are accessed in Auto Scan mode can be further filtered via the Filter section of the Port  
Access page. (See pages 25-28 for details)  
Setting the Scan Interval  
The scan interval used during Auto Scan mode can be set in the User Settings menu. (See page 28 for details) The scan interval can be set from 1  
to 255 seconds. The default is 5 seconds.  
Invoking Auto Scan  
Auto Scan Mode can be invoked when in the OSD or when in a remote session. When in the OSD, Auto Scan mode can be invoked by clicking on  
the Auto Scan button in the lower-left corner of the Port Access section. When in a remote session, Auto Scan Mode can be invoked by opening  
the OSD toolbar and tapping the A key. Once started, Auto Scan cycles through the ports in order, starting with the first accessible port on the  
installation. During Auto Scan Mode, an S appears in front of the Port ID Display to indicate that the port is being accessed under Auto Scan  
Mode.  
Pausing Auto Scan  
Auto Scan Mode can be paused in order to keep the focus on a particular computer by pressing P during an Auto Scan. When paused, the S that  
displays in front of the Port ID blinks On and Off. Pausing when you want to keep the focus on a particular computer can be more convenient  
than exiting Auto Scan Mode because when you resume scanning, you start from where you left off. If you were to exit and then restart Auto  
Scan Mode, the scanning would start over from the very first computer on the installation. To resume Auto Scan Mode after pausing, press any  
key except [Esc] or the [Spacebar], which will exit Auto Scan Mode completely.  
Exiting Auto Scan  
While Auto Scan Mode is in effect, ordinary keyboard functions are suspended. You must exit Auto Scan Mode in order to regain normal control  
of the keyboard. To exit Auto Scan Mode press [Esc] or the [Spacebar].  
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Port Operation  
Skip Mode  
Skip Mode allows you to switch ports in order to monitor the computers via the keyboard. As opposed to Auto Scan Mode, you can dwell on  
a particular port for as long or as little as you like. To access Skip Mode, you must first open up the OSD Toolbar by hitting the hotkey [Scroll  
Lock or Ctrl] twice. When the OSD Toolbar is opened, the actions in the table below can be performed.  
Hotkey  
Action  
Skips from the current port to the first accessible port previous to it.  
Skips from the current port to the first accessible port that comes after it.  
Skips from the current port to the very first accessible port on the installation.  
Skips from the current port to the very last accessible port on the installation.  
When in Skip Mode, ordinary keyboard and mouse operations are not accessible. To exit Skip Mode and gain control of the selected port, hit the  
[Esc] key or click on the X icon in the OSD Toolbar.  
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The Log Server  
The Windows-based Log Server is an administrative utility that records all the events that take place on selected B064-Series KVM Switch units  
and writes them to a searchable database. This chapter describes how to install and configure the Log Server.  
Installation  
4. Click Next. Then follow the on-screen instructions to complete the  
installation and have the Log Server program icon placed on your  
desktop.  
1. From the computer that you want to use as the Log Server, open  
your browser and log into the B064-Series KVM Switch.  
2. Download the Log Server by clicking on the Download Icon at the  
top of the page and selecting it from the drop-down list.  
5. Before starting up the Log Server, go to the Device Management  
section of the B064-Series KVM Switch OSD and open up the  
Service tab. In the corresponding fields, enter the MAC Address  
and Port Number for the computer/server that you have installed  
the Log Server on. (See page 44 for details)  
3. Navigate to where you saved the Log Server file and double-click  
on it to open it. If any security warning dialog boxes appear, ignore  
them and click Run or Open. The Log Server installation screen  
appears:  
Starting Up  
To bring up the Log Server, either double click the program icon, or  
key in the full path to the program on the command line. The first  
time your run it, a screen similar to the one below appears:  
Note: The Log Server requires the Microsoft Jet OLEDB 4.0 driver in  
order to access the database.  
The screen is divided into three components:  
• A Menu Bar at the top  
• A panel that will contain a list of all B064-Series KVM Switch  
units in the middle  
• A panel that will contain an Events List at the bottom  
The Menu Bar  
The Menu bar consists of four drop-down menus:  
• Configure  
• Events  
• Options  
• Help  
Note: If the Menu Bar appears to be disabled, select one of the B064-Series KVM Switch units from the list window to enable it.  
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The Log Server  
Configure  
The Configure menu consists of three functions; Add, Edit and Delete.  
When you open the Add function the following dialog box will  
appear:  
Add  
Select the Add function when you need to add a new B064-Series  
KVM Switch to the list of units that the Log Server records events for.  
Note: You must first add a B064-Series KVM Switch via the Add  
function before the Log Server can start recording its events.  
Descriptions of the fields in this dialog box are shown in the table below:  
Field  
Description  
Address  
This can either be the IP address of the B064-Series KVM Switch or its DNS name (if the network administrator has  
assigned it a DNS name). This value must be entered into the Service tab of the OSD Device Management Notebook to  
communicate with the Log Server. (See page 46 for details)  
Port  
Key in the port number that was specified in the Service tab of the OSD Device Management Notebook. If the port  
number differs between the B064-Series KVM Switch OSD and the Log Server, the two will not be able to communicate  
with each other.  
Description  
Limit  
This field is provided so that you can enter in additional information that will help differentiate this B064-Series KVM  
Switch from the rest of the devices the Log Server is recording information for.  
This specifies the number of days that an event is kept in the Log Server’s database before it can be deleted. To remove  
all events that have passed the expiration date set in this field, use the Maintenance function in the Events menu.  
Edit  
Select the Edit function when you need to change the information for an existing B064-Series KVM Switch. To edit an existing B064-Series  
KVM Switch, simply select it from the list and open the Edit function from the Configure drop-down menu. A dialog box will appear that shows  
the exact information that was entered for the B064-Series KVM Switch when it was added using the Add function. Edit this information and  
click OK.  
Delete  
To delete a B064-Series KVM Switch, simply select it from the list and open the Delete function. A dialog box will appear which will display the  
B064-Series KVM Switch information and ask you to click OK to delete it. If you want to remove it from the Log Server, click OK.  
Events  
The Events Menu consists of two items; Search and Maintenance.  
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The Log Server  
Search  
Search allows you to search for events containing specific words or  
strings. When you access this function, a screen similar to the one  
below appears:  
A description of the items from the Search screen is given in the table below:  
Item  
Description  
Search Options  
New search: When selected, the search is performed on all the events in the database for the selected B064-Series  
KVM Switch.  
Search last results: This is a secondary search performed on the events that resulted from the last search.  
Search excluding last results: This is a secondary search performed on all the events in the database for the selected  
B064-Series KVM Switch excluding the events that resulted from the last search.  
Server List  
Priority List  
B064-Series KVM Switch units are listed according to their IP address. Select the unit that you want to perform  
the search on from this list.You can select more than one unit for the search. If no units are selected, the search is  
performed on all of them.  
Sets the level for how detailed the search results display should be. If nothing is selected, all results will display. If all  
results do display, entries highlighted in Red are of high or Most important to installations security. Entries highlighted  
in Blue are of medium or Less important to installations security. Entries highlighted in Black are of the least or Least  
important to installations security.  
Start Date  
Select the date that you want the search to start from. The format follows the MM/DD/YYYY convention. (e.g.  
11/04/2005)  
Start Time  
End Date  
End Time  
Pattern  
Results  
Search  
Print  
Select the time that you want the search to start from.  
Select the date that you want the search to end at. The format follows the MM/DD/YYYY convention. (e.g. 11/04/2005)  
Select the time that you want the search to end at.  
Key in text here that you want the search to filter the events by.  
The events that matched your search terms are listed here.  
After you have entered in all of your search terms, click this button to start the search.  
Click this button to print the search results.  
Export  
Click this button to export Log Server search results as a text file  
Click this button to exit the Search dialog box.  
Exit  
Maintenance  
This function allows the administrator to remove all records that have passed their expiration limit. (See page 64 for limit details) In order to  
delete old files from the log server, the maintenance function must be performed.  
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The Log Server  
Options  
box, similar to the one below appears:  
The Options menu consists of only one function; Network Retry.  
Key in the desired number of seconds and click OK to finish.  
Network Retry  
Network Retry allows you to set the number of seconds that the Log  
Server should wait before attempting to connect in the event that the  
previous connection attempt failed. When you click this item, a dialog  
Help  
The Help menu consists of two options; Contents and About Log Server.  
Contents  
Selecting the Contents function will bring up an online Windows Help file. The help file contains instructions about how to setup, operate and  
troubleshoot the Log Server.  
About Log Server  
Selecting the About Log Server option will pull up a dialog box that gives you the version number of the Log Server.  
The Log Server Main Screen — Overview  
The Log Server Main Screen is divided into two main panels; an  
upper (List) panel that displays all of the devices that have been added  
to the Log Server and a lower (Event) panel that displays the log  
events for the currently selected B064-Series KVM Switch. To select  
a B064-Series KVM Switch unit in the list, simply click on it.  
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The Log Server  
The List Panel  
The List panel contains the following fields:  
Field  
Description  
Recording  
Determines whether the Log Server records log events for the corresponding B064-Series KVM Switch. If the Recording  
check box is checked, the field displays Recording, and log events are recorded. If the Recording check box is not  
checked, the field displays Paused, and log events are not recorded.  
Note: Even if a B064-Series KVM Switch is not currently selected, if its Recording check box is checked, the Log Server  
will still record its log events.  
Address  
This is the IP Address or DNS name that was given to the B064-Series KVM Switch when it was added to the Log  
Server.  
Port  
This is the port number that was assigned to the B064-Series KVM Switch when it was added to the Log Server.  
Connection  
If the Log Server is properly connected to the B064-Series KVM Switch, this field displays Connected. If it is not  
connected, this field displays Waiting. This means that the Log Server is not communicating with the B064-Series KVM  
Switch, and will not record its events. This occurs when the Log Server’s MAC address and/or port number have not  
been set properly. The MAC Address and Port for the Log Server computer must be entered into the Service tab of the  
OSD Device Management Section. In addition, the B064-Series KVM Switch’s IP Address and Port must be entered  
when adding it to the Log Server. If the Port numbers in the B064-Series KVM Switch and the Log Server do not match,  
they will not be able to communicate.  
Days  
This field displays the number of days that the B064-Series KVM Switch’s log events are to be kept in the Log Server’s  
database before it is eligible for deletion.  
Description  
This field displays the descriptive information given for the B064-Series KVM Switch when it was added to the Log  
Server.  
The Event Panel  
The lower panel displays event information for the currently selected B064-Series KVM Switch.  
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Appendix  
General Operation Troubleshooting  
Problem  
Action  
Erratic Operation  
Reset the unit by pressing and holding the Reset button on the front of the unit for longer than three  
seconds.  
I can’t access the B064-Series KVM  
If the B064-Series KVM Switch is behind a router, the router’s Port Forwarding (also referred to as  
Switch, even though I have specified the Virtual Server) feature must be configured.  
IP address and port number correctly.  
Mouse and/or Keyboard not responding. • If accessing the KVM via local console, unplug and replug the cable(s) from the console port(s).  
Turn the connected computer/server off and then back on. All connected devices need to be powered  
off when connecting to the KVM.  
Sudden loss of network connection.  
Close your B064-Series KVM Switch connection. Wait approximately 30 seconds, and log in again.  
No video display on the remote console. • Make sure the resolution of the monitor being used to display the remote computer/server is higher  
than that of the remote computer/server.  
• Make sure the OSD toolbar is closed. Sometimes mouse movement is required to bring the screen out  
of sleep mode. If the OSD toolbar is open, your mouse input is not being received by the remote  
computer/server.  
When logging in from a browser, the  
following message appears: 404  
Object Not Found.  
If a login string has been set, make sure to include the forward slash and correct login string when you  
specify the B064-Series KVM Switch IP address.  
When I log in, the browser generates a  
CA Root certificate is not trusted, or a  
Certificate Error response.  
The certificate can be trusted. (See Trusted Certificates page 15 for details)  
There are two mouse pointers after the  
remote system is accessed.  
The KVM automatically defaults to show both the local and remote mouse pointers.You can choose to  
display both mouse pointers at the same time or only the remote mouse pointer. (See Mouse Pointer  
Type on page 23 for details.)  
The display on the remote console is  
distorted and performing an Autosync  
doesn’t resolve the problem.  
• Switch ports to a port with a different resolution and then switch back.  
• Lower the resolution and refresh rate for the computer/server connected to the port.  
I can log in with my Username and  
Password from a remote location, but  
cannot log in from the Local Console.  
The Local Console only supports logins for usernames and passwords that contain the following  
characters: A – Z, 0 – 9, and Space. If your Username or Password contains characters other than  
these, you will not be able to log in from the Local Console.  
Administration Troubleshooting  
Problem  
Action  
After upgrading the firmware and  
logging back in, the B064-Series KVM  
Switch appears to still be using the old  
firmware version.  
Clear your browser’s cache. Delete all temporary internet files and cookies. Close the browser and  
reopen it to log in with a new session.  
AP Windows Client Troubleshooting  
Problem  
Action  
Windows Client won’t connect to the  
B064-Series KVM Switch.  
DirectX 7.0 or higher must be installed on your computer.  
Remote mouse pointer is out of sync.  
• Perform a Video Auto Sync. (See Video Settings on pages 20-21 for details) This will most often sync  
the local and remote mouse pointers.  
• Use the Adjust Mouse Hotkey command. (See Adjust mouse on page 19 for details)  
• If this does not work, see Manual Mouse Synchronization on page 23.  
Part of remote window is off my monitor. • If Keep Screen Size is not enabled (see Screen Options on page 19), try performing a Video Auto  
Sync (see Video Settings on pages 20-21) to sync the local and remote monitors. If this does not work,  
you may have to manually adjust the Screen Position in the Video Settings screen.  
• If Keep Screen Size is enabled, areas that are off the screen can be accessed by positioning the  
mouse pointer on the far side of the area you want to scroll to.  
The remote screen is rotated 90 degrees. Enable Keep Screen Size. (See Control Panel Configuration on page 19)  
I cannot run Net Meeting when the  
Windows Client is running.  
Enable Keep Screen Size. (See Control Panel Configuration on page 19)  
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Appendix  
Panel Array Mode Troubleshooting  
Problem  
Action  
The video resolution is of low quality.  
The video quality decreases as you decrease the number of panels. Increase the number of panels that  
are displayed to improve video.  
When multiple remote users are logged  
in, some of them only receive a partial  
image.  
The first user to invoke Panel Array Mode should set it to display at least four panels.  
AP Java Client Troubleshooting  
For mouse synchronization problems, see Manual Mouse Synchronization on page 23. For connection and operation problems, see the table  
below:  
Problem  
Action  
The AP Java Client won’t connect to the • Java Runtime Environment 6, Update 3 or higher must be installed on your computer.  
B064-Series KVM Switch.  
• If a login string has been set, make sure to include the forward slash and correct string (see Login  
String on page 43) when you specify the B064-Series KVM Switch’s IP address.  
Try closing the Java client and opening it again.  
Pressing the Windows  
Menu key has no effect.  
Java doesn’t support the Windows Menu key.  
Java Client performance deteriorates.  
Exit the program and start again.  
National language characters do not  
appear.  
You must set the appropriate keyboard language in the Access tab of the OSD Port Access Notebook.  
(See page 33 for details)  
The Log Server Troubleshooting  
Problem  
Action  
The Log Server program does not run.  
The Log Server requires the Microsoft Jet OLEDB 4.0 driver in order to access the database. This driver  
is automatically installed with Windows ME, 2000 and XP. For Windows 98 or NT, you will have to go to  
the Microsoft download site:  
(2.70.9001.0)  
Since this driver is used in Windows Office Suite, an alternate method of obtaining it is to install  
Windows Office Suite. Once the driver file or Suite has been installed, the Log Server will run.  
Sun Systems Troubleshooting  
Problem  
Action  
Video display problems with HD15  
interface systems (e.g. Sun Blade 1000  
servers).*  
• The display resolution should be set to 1024 x 768 @ 60Hz:  
Under Text Mode go to OK mode and issue the following commands:  
setenv output-device screen:r1024x768x60 reset-all  
Under XWindow:  
1. Open a console and issue the following command: m64config -res 1024x768x60  
2. Log out  
3. Log in  
Video display problems with  
13W3 interface systems.  
(e.g. Sun Ultra servers)*  
• The display resolution should be set to 1024 x 768 @ 60Hz:  
Under Text Mode go to OK mode and issue the following commands:  
setenv output-device screen:r1024x768x60 reset-all  
Under XWindow:  
1. Open a console and issue the following command: ffbconfig -res 1024x768x60  
2. Log out  
3. Log in  
The local and remote mouse pointers do (See Manual Mouse Synchronization on page 23)  
not sync.  
* These solutions work for most common Sun VGA cards. If using them fails to resolve the problem, consult the Sun VGA card’s manual.  
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Specifications  
B064-016-02-IP  
B064-016-04-IP  
B064-032-02-IP  
B064-032-04-IP  
# of Port  
16  
32  
Port Selection Methods  
Local Console Ports  
Pushbutton, OSD and Hotkey  
HD18 Male on the Unit; Comes with a Console Cable Kit that includes (1) HD18 Female, (1) HD15 Female  
(2) PS/2 Female and (2) USB Female Connectors  
Computer/Server Ports  
LAN Ports  
(16) RJ45 Female  
(32) RJ45 Female  
(2) RJ45 Female  
(1) RJ45 Female  
IEC-320-C14  
Dial-In Modem Port  
Power Socket  
USB Hub Ports  
Reset Button  
(3) USB 1.1 A Female  
Semi-Recessed Reset Button on Front Panel  
On/Off Rocker Switch  
Power Switch  
Port Selection Buttons  
Port LEDs  
(2) Pushbuttons  
16 Connected/Online (Green), 16 Connected/Offline  
(Red), 16 Online/Selected (Orange)  
32 Connected/Online (Green), 32 Connected/Offline  
(Red), 32 Online/Selected (Orange)  
Power LED  
1 Blue  
10/100/1000 Mbps LED  
Keyboard/Mouse Emulation  
Video Resolution Supported  
Auto Scan Interval  
I/P Rating  
2 10Mbps (Red), 2 100Mbps (Orange), 2 1000Mbps (Green)  
PS/2, USB  
1600x1200 @ 60Hz  
User-Definable from 1 to 255 seconds  
100-240VAC, 50-60Hz, 1A  
0° to 40° C  
Operating Temperature  
Storage Temperature  
Humidity  
-20° to 60° C  
0% to 80% RH  
Housing  
Metal  
Unit Weight  
12.1lbs  
12.2lbs  
12.3lbs  
12.4lbs  
Unit Dimensions  
17in (L) x 16in (D) x 1.75in (H)  
*Requires cascading additional KVM switches  
OSD Factory Default Settings  
Problem  
Action  
OSD Hotkey  
[Scroll Lock] [Scroll Lock]  
Port Number + Name  
3 Seconds  
Port ID Display  
Port ID Display Duration  
Scan/Skip Mode  
Scan Duration  
Screen Blanker  
Beeper  
All  
5 Seconds  
0 Minutes (disabled)  
On  
Accessible Ports  
F (Full) For all Users on all Ports  
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WARRANTY REGISTRATION  
for a chance to win a FREE Tripp Lite product!*  
* No purchase necessary. Void where prohibited. Some restrictions apply. See website for details.  
3-Year Limited Warranty  
TRIPP LITE warrants its products to be free from defects in materials and workmanship for a period of three (3) years from the date of initial  
purchase. TRIPP LITEs obligation under this warranty is limited to repairing or replacing (at its sole option) any such defective products. To  
obtain service under this warranty, you must obtain a Returned Material Authorization (RMA) number from TRIPP LITE or an authorized  
TRIPP LITE service center. Products must be returned toTRIPP LITE or an authorized TRIPP LITE service center with transportation charges  
prepaid and must be accompanied by a brief description of the problem encountered and proof of date and place of purchase. This warranty does  
not apply to equipment which has been damaged by accident, negligence or misapplication or has been altered or modified in any way.  
EXCEPT AS PROVIDED HEREIN, TRIPP LITE MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES  
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Some states do not permit limitation or exclusion of implied  
warranties; therefore, the aforesaid limitation(s) or exclusion(s) may not apply to the purchaser.  
EXCEPT AS PROVIDED ABOVE, IN NO EVENT WILL TRIPP LITE BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL  
OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF THIS PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY  
OF SUCH DAMAGE. Specifically, TRIPP LITE is not liable for any costs, such as lost profits or revenue, loss of equipment, loss of use of  
equipment, loss of software, loss of data, costs of substitutes, claims by third parties, or otherwise.  
WEEE Compliance Information for Tripp Lite Customers and Recyclers (European Union)  
Under the Waste Electrical and Electronic Equipment (WEEE) Directive and implementing regulations, when customers buy new electrical and  
electronic equipment from Tripp Lite they are entitled to:  
Send old equipment for recycling on a one-for-one, like-for-like basis (this varies depending on the country)  
Send the new equipment back for recycling when this ultimately becomes waste  
Tripp Lite follows a policy of continuous improvement. Product specifications are subject to change without notice.  
Made in China.  
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Tripp Lite World Headquarters  
1111 W. 35th Street, Chicago, IL 60609 USA  
(773) 869-1234 • www.tripplite.com  
200811137 93-2852  
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