Toshiba Telephone Strata DK User Manual

Telecommunication Systems Division  
Digital Business Telephone Systems  
Electronic Telephone  
User Guide  
(includes LCD and Direct Station Selection Console)  
May 2000  
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Contents  
Introduction  
Chapter 1 – The Grand Tour  
Electronic Telephone Diagram ...........................................................................................2  
Automatic Line Selection ..............................................................................................14  
Ringing Line Preference ................................................................................................14  
Signaling ........................................................................................................................14  
Quick Reference ................................................................................................................15  
Making an Internal Call .................................................................................................15  
Making an Outside Call .................................................................................................15  
Making an Outside Call to an ISDN Trunk ...................................................................16  
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Contents  
Chapter 2 - Features  
Group Pickup ....................................................................................................................36  
Call Transfer with Camp-on .............................................................................................37  
Call Waiting ......................................................................................................................38  
Conference Calls ...............................................................................................................39  
Date/Time/Day Adjustment ..............................................................................................39  
Direct Inward System Access (DISA) ..............................................................................40  
Direct Station Selection (DSS) .........................................................................................41  
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Contents  
Speed Dial .........................................................................................................................61  
Speed DialAdvanced Features .....................................................................................63  
Speed Dial Pause ...........................................................................................................66  
Speed Dial Number Linking ..........................................................................................66  
Chain Dialing Speed Dial Numbers ..............................................................................68  
Timed Reminders ..............................................................................................................69  
Tone/Pulse Dialing ............................................................................................................70  
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Contents  
Chapter 3 - LCD Operation  
Message Notification .....................................................................................................91  
Silent Messaging (Busy Station) ...................................................................................94  
Calling a Station ..........................................................................................................103  
Answering a (CO Line) ...............................................................................................104  
Call Forward Override .................................................................................................105  
Night Transfer ..............................................................................................................105  
Appendix A Access Codes  
CO Line Access Codes ...................................................................................................107  
Feature Access Codes .....................................................................................................108  
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Centrex Feature Buttons .................................................................................................111  
Ringing Repeat ................................................................................................................112  
Delayed Ringing .............................................................................................................112  
Appendix C Button Labels  
Flexible Buttons ..............................................................................................................113  
Index ....................................................................................................................................119  
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Contents  
Chapter 4 - Button Labels  
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Introduction  
This guide describes how to use electronic telephones for Strata DK systems. Models  
covered in this user guide include electronic telephones equipped with a Liquid  
Crystal Display (LCD) and/or speakerphone. Instructions for the Electronic Direct  
Station Selection (DSS) Console are included. The Strata DK systems which support  
this equipment are:  
o
o
o
o
DK14  
DK16e and 16  
DK40i and 40  
DK424i, DK424 and DK280 (Release 3.0 or higher)  
Note This user guide incorporates the information in the Strata DK Liquid Crystal  
Display Electronic Telephone User Guide. This guide is discontinued.  
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Introduction  
Organization  
Organization  
o
o
o
Chapter 1 – The Grand Tour provides an overview of the equipment, buttons,  
Light Emitting Diodes (LEDs), and LCDs.  
Chapter 2 – Features describes the available electronic telephone features in  
alphabetical order. Detailed instructions on using each feature are covered.  
Chapter 3 – LCD Operation includes an explanation of the Control button  
operations. Features which are available only on the LCD electronic telephone are  
presented alphabetically and include detailed LCD displays.  
o
o
Chapter 4 – DSS Consoles describes the DSS Console features and buttons.  
Appendix A – Access Codes provides instructions for programming a sequence  
of steps or access codes onto feature buttons. It includes CO Line Access Codes,  
Paging Group Codes, Feature Access Codes (User Programmable Buttons), and  
Speed Dial Access Codes.  
o
o
Appendix B – Centrex Application describes the Centrex features which may be  
available with your Strata DK system.  
Appendix C – Button Labels lists the feature button designations of the  
electronic telephone models.  
Conventions  
Letters in [brackets] represent buttons which have Directory Numbers on them. For  
example:  
Conventions  
Description  
Elaborates specific items or references other information.  
Within some tables, general notes apply to the entire  
table and numbered notes apply to specific items.  
Note  
Important!  
CAUTION!  
Calls attention to important instructions or information.  
Advises you that hardware, software applications, or  
data could be damaged if the instructions are not  
followed closely.  
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Introduction  
Conventions  
Conventions  
WARNING!  
Description  
Alerts you when the given task could cause personal  
injury or death.  
Represents any Directory Number button, also known as  
an extension or intercom number.  
[DN]  
Represents any Primary Directory Number button (the  
extension number for the telephone).  
[PDN]  
Represents any Secondary appearance of a PDN. A PDN  
which appears on another telephone is considered an  
SDN.  
[SDN]  
Represents any Phantom Directory Number button (an  
additional DN).  
[PhDN]  
$ULDOꢁ%ROG  
Represents telephone buttons.  
Courier  
Shows a computer keyboard entry or screen display.  
Represents LCD displays, tokens or custom IVR  
functions. For example: M ( ).  
Helvetica Bold  
Type”  
Indicates entry of a string of text.  
Indicates entry of a single key. For example: Type prog  
then press Enter.  
Press”  
Shows a multiple PC keyboard or phone button entry.  
Entries without spaces between them show a  
simultaneous entry. Example: Esc+Enter. Entries with  
spaces between them show a sequential entry. Example: #  
+ 5.  
Plus (+)  
Means through.Example: 350~640 Hz frequency  
range.  
Tilde (~)  
o
o
Denotes the step in a one-step procedure.  
Denotes a procedure.  
Grey words within the printed text denote cross-  
references. In the electronic version of this document  
(Strata DK Library CD-ROM or FYI Internet download),  
cross-references appear in blue hypertext.  
See Figure 10  
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Introduction  
Related Documents and Media  
Action/Response  
The left column gives you The right column gives the immediate response to your  
action. This column also includes additional notes and  
comments.  
single or numbered steps  
that you need to perform a  
procedure.  
Related Documents and Media  
Note Some documents listed here may appear in different versions on the  
CD-ROM, FYI, or in print. To find the most current version, check the  
version/date in the Publication Information on the back of the documents title  
page.  
Refer to the following documents for more information:  
o
o
o
Electronic Telephone Quick Reference Guide  
PC/Data Interface User Guide  
System Administrator Guide  
For authorized users, Internet site FYI (http://fyi.tsd.toshiba.com) contains all current  
Strata DK documentation and enables you to view, print, and download current  
publications.  
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The Grand Tour  
1
This chapter familiarizes you with the controls and indicators located on your  
electronic key telephone (EKT) (see 20-Button Electronic Key Telephone with LCD”  
on Page 2).  
Toshiba electronic telephones incorporate state-of-the-art telecommunications  
technology and provide a vast array of calling features. They are easy to operate, and  
all features are accessed with a feature button or a brief access code.  
If your telephone is equipped with an LCD, information and feature prompting makes  
call handling more efficient and provides easy access to frequently-used features.  
Abbreviated feature prompts guide you through specific tasks.  
In addition to the standard features, the LCD telephones provide Alphanumeric  
Messaging, Busy Lamp Field (BLF) Identification, Central Office (CO) Line  
Identification, Timed Reminders with Messaging, Speed Dial Memo Directory  
Dialing, User Name/Number, Call Duration, Date/Time of Day displays, and the  
ability to display names and telephone numbers of outside, incoming callers.  
Telephones equipped with a speakerphone, enable you to make and receive outside  
and internal calls without lifting the handset.  
Feature operations in this guide apply to all EKTs, except the 10x and 20x series,  
connected to a Strata DK system.  
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The Grand Tour  
Electronic Telephone Diagram  
Electronic Telephone Diagram  
LCD Display  
Scroll Button  
Page Button  
Mode Button  
SCRL  
PAGE  
MODE  
Handset  
Dial Pad  
Speaker  
Flexible Buttons  
MIC  
CONF/TRNS  
HOLD  
SPKR  
Modular  
INT  
Handset Cord  
Feature and  
Function LEDs  
RNG  
VOL  
Microphone  
2548  
[DN] or Intercom Button  
Speaker Volume  
Control  
Sliding Memo Tray  
Hold Button  
Ring Volume Control  
Speaker On/Off Button  
Microphone Button  
Conference Transfer Button  
Figure 1  
20-Button Electronic Key Telephone with LCD  
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The Grand Tour  
Electronic Telephone Diagram  
Buttons  
There are two sets of buttons, fixed and flexible. The fixed buttons, such as 0,&,  
+2/', &21)ꢀ7516, and 92/ are shown in Figure 1 on the prior page. The  
flexible buttons consist of directory numbers (Primary, Secondary, Phantom) and  
feature buttons. The number of preprogrammed flexible buttons varies by telephone.  
Fixed Buttons  
The fixed buttons are located below your dial pad and enable you to perform standard  
functions quickly and easily.  
Table 1  
Fixed Button Instructions  
Button  
Instructions  
&21)ꢀ7516ꢁ  
(Conference/Transfer)  
o
o
Press to set up conference and transfer calls (see “Conference Calls”  
on Page 39).  
Press once to hold internal or outside calls  
(the CO LED flashes at the internal hold  
HOLD LINE 10  
JAN 01 SUN 12:19  
rate)  
...or press twice to enable Exclusive Hold. The CO LED flashes at the  
exclusive hold rate.  
Note Exclusive Hold enables you to place a call on hold so that only you  
or somebody using a Call Pickup code at another station can  
retrieve it.  
+2/'  
To retrieve a call on hold:  
o
Press &2 or [DN] which is on hold  
HOLD LINE 201  
LINE 10 RECALL  
...or if the call is on Exclusive Hold, from  
another station dial ꢂꢃ plus your [DN], or dial ꢂꢃꢂꢄ plus the CO Line  
number (001~200) that the call is held on.  
If a call is not retrieved by a certain time (set in system programming),  
it recalls back to your phone. You hear repeated recall tone (or if you  
are on the phone, you hear recall tone twice).  
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The Grand Tour  
Electronic Telephone Diagram  
Table 1  
Fixed Button Instructions (continued)  
Button  
Instructions  
If the held party hangs up, the call is released and the &2 provides a  
hold-release signal.  
+2/'ꢁ(continued)  
Note If your telephone is programmed for Automatic Hold, existing calls  
are automatically placed on hold when you answer a call or make  
another call. (See Automatic Holdon Page 24.)  
A different call can be held on each [DN] or  
&2 button on your phone. Each time you  
CO LINE 02  
HOLD  
press 6&5/, a different [DN] or &2 is  
selected. The selected buttons LED flashes  
rapidly and your LCD displays information for  
DN 202  
the call holding on that button (samples shown  
at right).  
HOLD  
o
Press to toggle the microphone ON/OFF while the telephone is in use.  
The LED indicates the status of the microphone.  
Notes  
The microphone and accompanying LED are always ON when  
o
receiving voice firstinternal [DN] calls to enable Handsfree  
Answerback and OFF if you receive a ring-first call. 0,& may be ON/  
OFF when placing an on-hook CO Line or internal [DN] call.  
0,&  
(Microphone)  
o
Each stations 0,& can be set in system programming to switch ON/  
OFF with one touch, to switch OFF only while pressed and held, or to  
be either ON/OFF at the start of handsfree dialing.  
o
0,& functions on Handsfree Answerback and OCA calls for privacy.  
o
Press to toggle the speaker ON/OFF. The LED indicates the status of  
the speaker. Also selects a line or the internal [PDN] if programmed for  
auto preference in system programming. Can be used to disconnect  
on-hook speakerphone calls.  
63ꢅ5  
(Speaker)  
92/  
o
o
Slide to adjust volume levels (see Volume Controlson Page 11).  
Slide to adjust the ring volume levels, and the voice levels of the caller  
(Handsfree Answerback operation).  
5,1*  
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The Grand Tour  
Electronic Telephone Diagram  
Flexible Buttons  
All flexible buttons must be programmed for your telephone in system programming  
and vary for individual telephones. If a button does not appear on your display or  
telephone keystrip label, see your System Administrator for button assignments.  
You may have buttons designated as /LQH and/or 3/ which enable you to directly  
access outside Central Office (CO) lines. 3/ enables you to access available CO Lines  
from a group of lines appearing under one button.  
If your telephone does not have a /LQH or 3/ button, and you want to access outside  
CO lines, you can use access codes. For a listing of these codes, see Table 11 on Page  
108.  
Directory Number [DN] Buttons  
The [DN] buttons consist of: [PDNs], [SDNs], and [PhDNs]. They are used to make or  
answer a call and are known as your extension or intercom number. You can have  
multiple [DN] buttons on your telephone (see Figure 2 on Page 7), including [DNs]  
belonging to another [SDNs].  
Incoming calls ring your telephone [PDNs] from the top down. For example,  
incoming calls to Station 10 [PDNs] first ring the 10-1button, then 10-2,and  
finally 10-3.Your station is considered busy only when all of the [PDNs] are being  
used by your telephone or other telephones and/or when your telephone is on a call on  
any type of CO Line or [DN].  
If you have an LCD telephone, you can find out the actual  
[DN] of a [DN] button by pressing the [DN] you want to  
DN = 210  
display and dialing ꢂꢆꢇꢄ. The number (210) displays.  
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The Grand Tour  
Electronic Telephone Diagram  
Table 2  
Directory Button Definitions  
Button  
Definitions  
o
Press to answer a call to the Primary Directory Number or to  
initiate a phone call.  
[PDN]  
The [PDN] is specifically your Extension Number or Intercom  
Number. Your telephone can have up to four [PDN] buttons with  
your number. You can set Call Forward and Voice Mail ID code for  
your [PDN].  
Primary Directory Number  
o
Press to answer a call on a [PDN] of another telephone which  
appears on your telephone as a [SDN].  
[SDN]  
Secondary Directory  
Number  
You cannot set Call Forward and Voice Mail ID code for [SDNs] on  
your telephone.  
o
Press to answer a call to the [PhDN].  
Up to 8 [PhDNs] can be assigned to one station. A [PhDN] can be  
assigned exclusively to a station or shared among a group of  
stations. An example of a [PhDN] application is using the [PhDN] as  
a common phone number for an entire department, such as a Sales  
Department. The [PhDN] rings on all of the telephones of the group  
when it is called.  
[PhDN]  
Phantom Directory Number  
You can only set Call Forward and Voice Mail ID code for [PhDNs]  
that are owned by your telephone. You can have a separate  
message waiting button and mailbox for each up to four [PhDNs] on  
your telephone.  
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The Grand Tour  
Electronic Telephone Diagram  
54  
58  
51  
Phantom Directory Numbers  
[PhDNs]  
51  
MW/50  
50  
50  
11-1  
11-2  
10-1  
10-1  
10-2  
10-3  
Secondary Directory Numbers  
[SDNs] of Station 11  
Calls to Station 11 can be originated  
or answered by Station 10 by  
pressing the 11-1 or 11-2 button.  
10-2  
10-3  
11-1  
11-2  
Station 10's Primary Directory  
Numbers [PDNs]  
Station 10  
Station 11  
Figure 2  
Multiple Directory Numbers Example  
Feature Buttons  
Preprogrammed feature buttons can be assigned to your telephone and vary for  
individual telephones. See Table 7 on Page 64 for a list of all the possible feature  
buttons.  
If a button does not appear on your display or telephone keystrip label, see your  
System Administrator for button assignments.  
There are two available features that may not be programmed to buttons on your  
telephone 6'6 andꢁ5'/. For the 6'6 feature, you can substitute the key in any  
ꢁꢀꢁ  
of the procedures. For the 5'/ feature, you can substitute the key for any of its  
referenced procedures.  
LCD  
In its idle state, the 32-character LCD feature of your EKT gives you an accurate desk  
clock and calendar combination. The LCD automatically provides a variety of  
information and feature prompts to make your call handling easier. When you have an  
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The Grand Tour  
Electronic Telephone Diagram  
outside call in progress, the elapsed time display shows the duration of the call. You  
can also send/receive short messages with other LCD telephones (see Messageson  
Page 86). All display functions occur automatically as call processing proceeds.  
A +next to the LCD readout (sample shown at right) on  
CF-A 201-203+  
your telephone indicates there is more data in memory. Press  
JAN 01 TUE 12: 19  
6&5/ to advance through the information.  
LCD Buttons  
The three buttons to the right of the display provide various functions.  
Scroll Button  
SCRL  
Page Button  
PAGE  
MODE  
Mode Button  
Figure 3  
LCD Buttons  
These functions are:  
6&5/ which scrolls through:  
o
o
Message Waiting station numbers  
Speed dial digits (if more than 16 digits) when in Mode 8.  
3$*( which:  
o
o
Changes Busy Field groups.  
Records a user NAME/NUMBER for another station (used by station 200).  
Station 200 must be an LCD EKT to record a NAME/NUMBER display for any  
other station type.  
o
o
Changes displays (date/time, elapsed time, message, call forward, dialed number).  
Scrolls through speed dial numbers when using Mode 8.  
02'( which:  
o
o
Enters or exits various mode functions (see Mode Definitions).  
Cancels the beeping tone when using timed reminders.  
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The Grand Tour  
Electronic Telephone Diagram  
Table 3  
Mode Definitions  
MODE  
Definition  
Exit mode and return to clock/calendar display.  
Display Busy Field.  
Send a message to a Busy station.  
Send a message to a Called station.  
Displays LCD message number NN, where NN is a personal or message. Only  
displays the selected message and cannot be used to edit or create a new  
message.  
Check a Speed Dial number and memo dialing.  
Turn OFF Caller ID/ANI/DNIS information mode.  
Display Caller ID/ANI/Lost Call stored information.  
View Call Park Orbit list.  
Send a message to a Remote called station.  
Send a message to a Remote calling station.  
(See Chapter 3 LCD Operation for an explanation of how to use these buttons.)  
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The Grand Tour  
Electronic Telephone Diagram  
LED Indicators  
Each line and feature button has a LED next to it which indicates the status of the line  
or feature associated with the button. Line LEDs light and/or flash at varying rates to  
indicate call status (see Table 4).  
Table 4  
LED Indicators  
Your Station  
Other Station (Red)  
Use  
Interval Rates  
CO In-Use  
(access outside line)  
2 seconds ON, 1/8 second  
OFF1/8 second ON/OFF  
steady  
Incoming Call  
(while ringing)  
1 second ON at 10 pulses/  
second1 second OFF  
one second ON/OFF  
Hold (outside line)  
4 pulses/second for 1/8  
second ON/OFF  
1/2 second ON/OFF  
If using Pooled Line, the hold indication is only  
at the station that places the call on hold.  
Hold Consultation  
(during consultation/transfer to another  
station)  
10 pulses/second  
10 pulses/second  
steady  
steady  
flashes  
Hold Exclusive (outside line)  
1 second at 2 pulses/  
second, 1 second at 10  
pulses/second  
Hold Recall  
(when held call recalls your idle station)  
1 second at 2 pulses/  
second, 1 second at 10  
pulses/second  
Hold Exclusive Recall  
steady  
Your [DN] flashes 10  
pulses/second1 second  
OFF  
Internal Call  
(while station ringing)  
Busy Station Transfer  
(outside call transferred to your busy station  
from a designated station or AA)  
4 pulses/second, 1/8  
second ON/OFF  
3/4 second ON, 1/8  
second OFF  
After disconnecting first call...  
Alert Signal  
10 pulses/second  
.5 seconds  
2 pulses/second  
4 seconds  
steady  
Conference  
10 pulses/second  
10  
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The Grand Tour  
Electronic Telephone Diagram  
On-hook/Off-hook  
Some procedures in this user guide instruct you to perform a step while on-hookor  
off-hook.These terms refer to the position of the handset. Off-hookindicates that  
the handset should be lifted off of the telephone cradle. On-hookindicates that the  
handset should remain in the cradle and should not be lifted.  
Volume Controls  
Voice and ring volume levels are controlled by adjustable slides located at the bottom  
of the front panel. The right 92/ control adjusts the speaker volume for dial tone,  
station Background Music (BGM), Off-hook Call Announce, and voice. The left  
5,1* control adjusts the ring tone and handsfree voice announcement levels. The  
method for changing the volume varies (see Tables 5 and 6).  
Table 5  
Using VOL  
Feature  
Phone Status  
Slide  
Comments  
Adjusting the ring tone volume also  
changes the volume level of incoming  
Handsfree Answerback and Speaker  
OCA calls before they are answered by  
pressing a [DN].  
Ring Tone Volume/  
Incoming Handsfree  
Answerback and  
Speaker OCA  
5,1*ꢁ  
control  
On-hook, Idle  
Table 6  
Using VOL with Additional Buttons  
Feature  
Phone Status  
Press  
Comments  
%*0  
BGM over Telephone  
Speakers  
BGM is activated over your telephone  
speakers.  
...or [DN] +ꢁ  
ꢂꢆꢈꢉand  
63ꢅ5  
On-hook, Idle  
You hear dial tone after pressing the  
button. Adjust the volume of the BGM  
while listening to the dial tone. The dial  
tone volume should be the same as the  
BGM after you have adjusted it.  
[DN] and  
slide the  
92/  
BGM Volume  
On-hook, Idle  
control  
Press 63ꢅ5 after setting the volume  
level.  
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The Grand Tour  
Electronic Telephone Diagram  
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Features  
2
This chapter lists all the electronic telephone features in alphabetical order beginning  
on Page 18. These features apply to all EKTs connected to Strata DK Systems, but  
they do not apply to digital telephones (DKTs).  
Features requiring a telephone equipped with a speakerphone are noted.  
Before You Begin  
If you are a new user of the Strata DK electronic telephone, you need to find out if  
your telephone has been set up for Automatic Line Selection and Ringing Line  
Preference. You also need to know if your telephone has Tone or Voice First signaling  
when you receive an internal call. The differences between Tone First and Voice First  
signaling are:  
o
o
Tone First signaling rings.  
Voice First signaling does not ring, but sends a long tone, then the callers voice.  
Each of these features are enabled in system programming and determine how you  
make and answer calls on your telephone.  
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Features  
Before You Begin  
Automatic Line Selection  
You have Automatic Line Selection, if you go off-hook and  
NO. 201  
hear dial tone and the [DN], CO, or Pooled Line (PL) LED  
lights steady. The LCD displays the station number (201) and  
the seized CO Line (11).  
USING LINE 11  
o To make a call when you have Automatic Line Selection  
o Lift the handset or press 63ꢅ5.  
You do not have Automatic Line Selection, if you have to press an available [DN] or  
CO Line before dialing.  
o To make a call when you do not have Automatic Line Selection  
o Press the [DN] or &2 first before using the handset or 63ꢅ5.  
Ringing Line Preference  
You have Ringing Line Preference, if you can answer a &2 ringing your station by  
lifting the handset or pressing 63ꢅ5.  
You do not have Ringing Line Preference, if you have to press the button associated  
with the ringing call (flashing LED) to answer the call.  
Signaling  
If you hear a long tone, followed by a callers voice, you have Voice First Signaling. If  
you hear suasive ring tones, you have Tone Signaling.  
o To answer a call if you have Voice First Signaling  
o Talk in the direction of your telephone, or answer the call as you normally would  
using either the handset or 63ꢅ5.  
o To answer a call if you have Tone First Signaling  
o Lift the handset or press 63ꢅ5 or press the flashing button.  
Note You can change to the alternate signaling method when making a call on a  
call-by-call basis by pressing after dialing an internal telephone number.  
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Features  
Quick Reference  
Quick Reference  
The following is a quick reference chart for using your telephones standard features.  
Making an Internal Call  
1. Lift the handset  
You hear dial tone.  
...or press 63ꢅ5  
...or a [DN] if you do  
not have Automatic  
Line Selection.  
2. Dial a directory  
Your LCD displays the called  
number and your number.  
NO. 203  
201  
number (201).  
3. Hang up  
...or press 63ꢅ5.  
Making an Outside Call  
1. Lift the handset or  
You hear dial tone and your  
LCD displays the line  
number.  
NO. 203  
USING LINE 6  
press 63ꢅ5  
...or press &2 if you  
do not have  
Automatic Line  
Selection  
...or 3/  
...or [DN], then enter See Table 11 on Page 108.  
a CO Line or line  
group access code.  
2. Dial the telephone  
number.  
The LED flashes and the  
digits are displayed as you  
dial (shown at right).  
NO. 203  
5551374  
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Features  
Quick Reference  
The display automatically  
changes from dialed  
NO. 203  
00: 13: 23  
number to elapsed time  
after a programmed period.  
After you hang up, elapsed  
time is displayed for 15  
seconds and then changes to  
date/time display.  
3. Hang up  
...or press 63ꢅ5.  
Making an Outside Call to an ISDN Trunk  
1. Access an outside CO  
line.  
2. Dial the number.  
3. Press 67$57.  
The dialed digits will not be sent until you press this  
button or until the timer expires. Refer to ISDN  
Outgoing Callingon Page 48 for more information  
on ISDN calls.  
On-Hook Dialing  
1. Pressꢁ63ꢅ5if you have Automatic line selection.  
2. Access an outside &2 and dial a telephone number.  
3. Lift the handset when the called party answers.  
Note If you have a full speakerphone, you do not have to lift the handset.  
4. Hang up  
...or press 63ꢅ5.  
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Features  
Quick Reference  
Answering Calls  
When you receive an incoming call, the LCD displays either  
NO. 203  
the CO Line (10)  
LINE 10 RINGING  
... or the station [PDN] (210).  
NO. 203  
210 CALLING  
o To answer the incoming call  
o Lift the handset  
The LED changes from incoming call rate to the in-  
use rate. Your LCD displays the answered line.  
...or press 63ꢅ5  
For information on Caller ID/ANI/DNIS LCD  
displays for incoming calls, see LCD Operationon  
Page 79.  
...or the flashing  
[DN], &2, or 3/ and  
lift the handset (if  
you do not have  
Ringing Line  
Preference).  
Incoming Call Notification  
Muted ringing while you are on a call indicates an incoming call. If another call comes  
in during the first call, you can release, transfer, or place the call on hold, then answer  
the second call.  
o To answer the incoming call  
o Press 5/6ꢀ$16, or hold down the hookswitch for about one second.  
Calling a Forwarded [DN]  
When you call a [DN] that is forwarded (203), the [DN] you  
NO. 203  
called is shown first. The display changes to the [DN] where  
210  
your call forwarded (210).  
Receiving a Forwarded Call  
When a call is forwarded to your [DN] (210), the calling [DN]  
NO. 201  
(205) is displayed on the left and the [DN] called is displayed  
205 CALL 203  
on the right (203).  
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Features  
Account Code Calls  
Account Code Calls  
Entered before or after a call, Account Codes can be used for a variety of reasons  
including billing, tracking, and line restriction applications. Account Codes are  
recorded by the system and can, along with the details of the calls, be printed on a  
Station Message Detail Recording (SMDR) report.  
Forced Account Codes (Verified/Non-Verified)  
Some applications require that you enter a Forced Account Code before dialing a  
telephone number. There are Verified and Non-Verified Account Codes. If the system  
is set for Verified Account Codes, you must enter specific verified codes or the call  
does not execute. Verified Account Codes are established in system programming or  
by designated stations.  
You can bypass Forced Account Code requirements with three emergency numbers,  
including 911. See your System Administrator for these numbers.  
1. Access a CO Line.  
You hear dial tone after accessing the line.  
Note If you used LCR, you will not hear dial tone.  
2. Enter the Forced  
Account Code.  
Dial tone stops after entering the first digit. If the  
account Code is valid, you hear dial tone again. If the  
code is invalid, you hear a busy tone.  
3. Dial a telephone  
number.  
Voluntary Account Codes (Verified/Non-Verified)  
Voluntary Account Codes are optional and are used to track calls for client billing  
purposes. They can be entered after accessing a CO Line or during a call. An  
exception is a code which is required to change the Toll Restriction classification of  
your station. This voluntary code gives you access to telephone numbers outside your  
usual dialing area and must be entered prior to dialing the telephone number. For  
example, if your station is restricted to local area calls, you can make out-of-state calls  
by using a Voluntary Account Code set in system programming.  
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Features  
Account Code Calls  
If the system is set for Verified Account Codes, you must enter specific verified codes  
when entering the Voluntary Account Code or the code is not validated for the SMDR  
report.  
1. After accessing a CO Your conversation is not  
NO. 204  
Line, press $&&17  
interrupted.  
ENTER ACCT CODE  
...or 6'6ꢁ+ ꢃꢇ  
Note If the Voluntary  
Account Code is  
not required to dial  
out, the account  
...or 6'6ꢁ+ ꢇꢃꢇ  
(RCTU E/F)  
ꢃꢇ if your  
...or  
code can be entered  
during a call.  
telephone does not  
have a 6'6 button.  
2. Enter the Account  
Code.  
When your station is set for  
Verified Account Codes,  
you hear a half-second  
confirmation tone if the  
code is valid.  
NO. 204  
CODE VERIFIED  
The outside party is not able to hear any confirmation  
tones when the Account Code digits are being entered.  
If your station is programmed not to verify Account  
Codes, you do not hear a confirmation tone.  
If the code is invalid, you  
NO. 204  
hear two short tones.  
CODE NOT VALID  
3. Repeat Steps 1 and 2  
to enter more codes.  
The last code entered is recorded.  
4. Dial a telephone  
number.  
Any digits dialed after the code is entered in Step 2 is  
treated as part of a telephone number.  
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Features  
Alarm Reset  
Alarm Reset  
Your Strata DK system can be connected to a facility alarm system. All telephones  
produce a startling tone whenever this alarm is activated.  
o To reset the alarm  
o Press $/50.  
Alert Signaling  
Alert Signaling enables you to send an alert sound to a designated station or partner by  
pressing a single button. This feature is based on the buzzkey, where, for example,  
a manager might alert an administrative assistant to enter the office.  
You can have as many as four Alert Signals to send or receive to/from other  
telephones. An Alert Signal is sent even if the alerted telephone is busy (on/off-hook)  
or in the DND or Call Forward mode.  
o To send an Alert Signal  
o Press $/(57 and an alert tone sounds at the designated station.  
Attendant Console Calling  
Up to four Attendant Consoles can be installed per system. There can be up to three  
ways to call the Attendant Console depending upon system programming.  
1. Press a [DN] + .  
The call rings the Attendant Console button.  
2. Dial .  
The calls rotate between the consoles, if more than  
one console is installed.  
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Features  
Automatic Busy Redial (ABR)  
o To call a specific console  
o Press a [DN] + the  
The call rings the console ,Qꢊ'1 (incoming [DN]  
button).  
console [DN].  
Note Your System Administrator can provide the  
Attendant Console ,Qꢊ'1s.  
o To call all consoles for an emergency  
Press [DN] + ꢂꢆꢇꢇ. The call rings the (PJU button on all attendant  
consoles.  
Automatic Busy Redial (ABR)  
After reaching a busy outside number, you can activate ABR so that the Strata DK  
system automatically redials the number at regular intervals. If the system redials an  
outside number that is still busy, ABR resets and tries again. This feature may not be  
allowed on some (or all) lines in your systemdepending on the telephone line type  
connected.  
ABR is not attempted while your station is busy, but continues  
NO. 202  
to time-out. The system inserts a pause (P) on your LCD  
P555 3700  
before redialing the number.  
1. Press $%5  
The LED flashes red.  
...or &21)ꢀ7516 + You hear confirmation tone.  
ꢂꢆꢆ.  
2. Hang up  
The system redials, up to 15  
times, every 30 or 60  
seconds depending on  
system programming.  
NO. 202  
ABR SET  
...or press 63ꢅ5.  
Your telephone receives ring tone, when ABR dials  
the number if it is available.  
The [DN] or CO and SPKR LEDs flash.  
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Features  
All Call Voice Page  
3. Lift the handset or  
If you do not pick up the handset or press 63ꢅ5  
press 63ꢅ5 and wait within 30 seconds after a connection is made, you hear  
for the party to  
answer.  
a muted ring for another 30 seconds, then the call  
disconnects.  
o To cancel ABR  
o Press $%5  
...or [DN] + ꢂꢆꢆ.  
All Call Voice Page  
You can make an All Call Page to electronic telephones assigned to the All Call Page  
Group.Stations are assigned to the All Call Page Groupin system programming.  
1. Press $&  
...or [DN] + ꢂꢋꢌ.  
The $&ꢁbutton pages All Call Pagetelephones, but  
does not access external page speakers.  
Note ꢂꢋꢌ may also Page external speakers as well  
as All Call Pagetelephones depending on  
system programming.  
2. Make your  
announcement in a  
normal voice level  
and repeat it.  
3. Hang up.  
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Features  
Automatic Callback (ACB)  
Automatic Callback (ACB)  
After reaching a busy/DND station, you can set ACB to have the system call you  
when the called station becomes available. You can also set ACB to place you in a  
queue for an available CO Line, if you reach a line group in which all lines are busy.  
1. Press $&%  
You hear a busy tone,  
followed by dial tone for  
two seconds, then busy tone.  
NO. 204  
INT 210 ACB SET  
...or .  
When you set ACB at a  
busy line group, its access  
code number (801) displays.  
NO. 204  
INT 801 ACB SET  
2. Hang up  
You can make other calls while waiting for the called  
station/line to become available.  
...or press 63ꢅ5.  
Your telephone rings at a  
fast rate when the called  
station or CO Line is idle.  
NO. 204  
210 ACB  
The busy or DND station  
LED flashes (incoming call)  
and its number (210)  
displays when it is available.  
NO. 204  
LINE 3 ACB  
The CO Line LED from which you attempted to first  
access the line flashes red (incoming call rate). The  
seized line number (3) is displayed.  
3. Press [DN] to answer After you answer, you hear a single tone, and the LED  
the call within three  
rings.  
flashes.  
If you hear a busy tone after answering a callback, the  
called party is already on another call or the line has  
been seized. Your request is not cancelled. You are  
called again the next time the line is idle.  
If the original call was made using LCR, the telephone  
number is automatically dialed. If you did not use  
LCR, you have to redial the telephone number.  
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Features  
Automatic Hold  
o To cancel ACB to a busy or DND station  
o Press $&% or [DN] + ꢂꢆꢋ.  
Automatic Hold  
Automatic Hold enables you to automatically place a call on hold by pressing another  
outside &2 or [DN] buttonthere is no need to press +2/'. Your telephone must be  
programmed for this feature, otherwise existing calls drop if you do not press +2/'  
before answering or making another call.  
o Press a &2 or [DN].  
You can make or receive a new call while on another  
call. The LED of the accessed CO flashes (in-use), and  
your first call is put on hold (LED flashes on-hold).  
o To switch between held calls  
o Press the &2 or [DN] The LED of the CO just accessed flashes (in-use). The  
of the held call.  
LED of the CO or [DN] placed on hold flashes (on-  
hold).  
Background Music (BGM)  
If BGM is enabled, you can turn it ON/OFF for your individual station speaker.  
o Press %*0  
...or [DN] + ꢂꢆꢈꢉ +  
Toggles BGM ON/OFF.  
Turns BGM ON.  
63ꢅ5.  
o Press [DN] + ꢂꢆꢈꢇ + Turns BGM OFF.  
63ꢅ5.  
Note Ignore busy tone after dialing ꢂꢆꢈꢉ and  
ꢂꢆꢈꢇ.  
Note BGM over external speakers is controlled by the System Administrator.  
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Features  
Call Forwarding  
Call Forwarding  
If your telephone has been system programmed for a &DOOꢁ)RUZDUG button, you can  
use a &DOOꢁ)RUZDUG button to set the feature for a [PDN].  
If your telephone has more than one [DN], you can assign Call Forward destinations  
for each [DN] on your telephone (one [PDN] and up to eight [PhDNs]). Each [DN]  
can be independently set for a different Call Forward feature.  
Call Forward must be set before the call is received and has priority over the Station  
Hunt feature. To set call forward from a [PDN] or [PhDN], you must set the call  
forward from your telephone, and it must be programmed as the owner of the [PDN]  
or [PhDN].  
Note If you hear a re-order tone when following any of the Call Forward steps, your  
telephone is not the owner of the [PDN]/[PhDN].  
After Call Forward is set, the following calls to your station are forwarded except in  
Call Forward-External mode:  
o
o
o
o
Internal calls (handsfree and OCA calls optionally may or may not).  
Auto Attendant calls.  
CO Line calls that ring only on your station.  
Transferred CO Line or station calls.  
Note CO lines that ring more than one station do not forward.  
Access Codes  
If your telephone has not been programmed for &DOOꢁ)RUZDUG buttons or you are  
forwarding a [PhDN], you must use access codes, such as ꢂꢃꢄꢅ, to set the Call  
Forward feature.  
LCD Telephones  
The LCD on your telephone provides you with call forwarding information. The LCD  
examples below are identical to those on your telephone LCD. At times, the entries on  
the display scroll off the LCD and only portions of the entries remain.  
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Features  
Call Forwarding  
Call ForwardAll Calls  
This feature enables you to forward all calls automatically to another station. Your  
station does not ring.  
1. Press &)$&  
The LED flashes red. You  
hear confirmation tone after  
ꢂꢍꢇꢉ is dialed.  
NO. 201  
CALL FORWARD TO  
...or [PDN]/[PhDN] +  
ꢂꢍꢇꢉ.  
2. Enter the destination  
[DN].  
NO. 201  
ALL FORWARD TO 203  
3. Press &)$&  
The LED is steady red and  
calls forward to the stored  
directory number (203).  
CF-A 201-203  
JAN 01 TUE 12: 19  
...or 63ꢅ5 (if access  
code used).  
o To cancel a Call ForwardAll Calls  
o Press &)$& + 63ꢅ5  
...or [PDN] + ꢂꢍꢇꢉ + 63ꢅ5.  
Call ForwardBusy  
Call ForwardBusy forwards calls immediately when your station, [PDN], or [PhDN]  
is busy or in the DND mode. On Tone Firstsystems, if your [PDN] appears on more  
than one button on your telephone, Call Forward Busy forwards calls only when all  
[PDN] buttons are in use; if there is an idle [PDN], it flashes or rings when called. On  
Voice Firstsystems, Call Forward Busy forwards all calls any time your telephone  
is in use.  
1. Press &)%  
...or [PDN]/[PhDN] + You hear confirmation tone  
ꢂꢍꢇꢎ. after ꢂꢍꢇꢎ is dialed.  
The LED flashes red.  
NO. 201  
CALL FORWARD TO  
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Features  
Call Forwarding  
2. Enter the destination  
[DN].  
NO. 201  
CALL FORWARD TO 203  
3. Press &)%  
The LED is steady red and  
calls forward to the stored  
directory number (203).  
CF-B 201-203  
JAN 01 TUE 12: 19  
...or 63ꢅ5 (if access  
code used).  
o To cancel a Call ForwardBusy  
o Press &)% + 63ꢅ5.  
...or [PDN] + ꢂꢍꢇꢎ + 63ꢅ5.  
Call ForwardNo Answer  
This feature forwards all calls to your station if you fail to answer within a designated  
time (set by you when you enable the feature). Your station can be programmed to  
bypass Call Forward-No Answer when receiving Voice First (handsfree). Callers can  
activate ring first by dialing during their voice announcement.  
1. Press &)1$  
The LED flashes red.  
NO. 201  
CALL FORWARD TO  
...or [PDN]/[PhDN] + You hear confirmation tone  
ꢂꢍꢇꢋ.  
after ꢂꢍꢇꢋ is dialed.  
2. Enter the destination  
[DN].  
NO. 201  
CALL FORWARD TO 203  
3. Press 6'6  
Skip this step, if you  
pressed &)1$ in step 1.  
NO. 201  
LL FORWARD TO 203*  
...or if your  
telephone does not  
The pre-set time delay for  
have the 6'6 button. calls forwarding is 12  
seconds.  
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Features  
Call Forwarding  
4. Enter the time delay  
The LCD displays the  
amount of time entered  
(16).  
NO. 201  
FORWARD TO 203*16  
(ꢇꢈaꢍꢇ) seconds.  
Note Skip this step if you  
do not want to  
change the time.  
5. Press &)1$  
The LED lights steady red  
and calls forward to the  
stored directory number  
(203).  
CF-NA 201-203  
JAN 01 TUE 12: 19  
...or 5'/, then  
63ꢅ5 (if access  
code was used in Step  
1).  
...or if your  
telephone does not  
have the 5'/ button.  
o To cancel a Call ForwardNo Answer  
o Press &)1$ + 63ꢅ5.  
...or [PDN] + ꢂꢍꢇꢋ + 63ꢅ5.  
Call ForwardBusy/No Answer  
This feature forwards all calls to your station immediately whenever you are busy, in  
the DND mode, or after ringing and you do not answer the call within a designated  
time (set by you when you enable the feature). Your station can be programmed to  
bypass Call Forward/No Answer when receiving Voice First (handsfree). Callers can  
activate ringing and Call Forward by dialing during their voice announcement.  
On tone-firstsystems, if your [PDN] appears on more than one button on your  
telephone, Call Forward Busy forwards calls only when all [PDN] buttons are in use;  
if there is an idle [PDN], it flashes or rings when called. On voice-firstsystems, Call  
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Features  
Call Forwarding  
Forward Busy forwards all calls any time your telephone is in use and/or any time all  
of your [PDNs] are in use by other telephones.  
1. Press &)%ꢀ1$  
The LED flashes red.  
NO. 201  
CALL FORWARD TO  
...or [PDN]/[PhDN] + You hear confirmation tone  
ꢂꢍꢇꢆ.  
after ꢂꢍꢇꢆ is dialed.  
2. Enter the destination  
[DN].  
NO. 201  
LL FORWARD TO 203  
3. Press 6'6  
The pre-set time delay for  
calls to ring before  
forwarding is 12 seconds.  
NO. 201  
LL FORWARD TO 203*  
...press if your  
telephone does not  
have the 6'6 button.  
Note Skip this step, if  
you pressed &)%ꢀ  
1$ in step 1.  
4. Enter the time delay  
The LCD displays the  
amount of time entered  
(16).  
NO. 201  
FORWARD TO 203*16  
(ꢇꢈaꢍꢇ) seconds.  
Note Skip this step, if  
you do not want to  
change the time.  
5. Press &)1$  
The LED lights steady red  
and calls forward to the  
stored directory number  
(203).  
CF-BN 201-203  
JAN 01 TUE 12: 19  
...or 5'/, then  
63ꢅ5  
(if access code used  
in step 1).  
...or if your  
telephone does not  
have an 5'/ button.  
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Features  
Call Forwarding  
o To cancel a Call ForwardBusy/No Answer  
o Press &)%ꢀ1$ + 63ꢅ5.  
...or [PDN] + ꢂꢍꢇꢆ + 63ꢅ5.  
Call ForwardFixed  
Call ForwardFixed forwards calls immediately to a station or voice mail device set in  
system programming all internal, private or DID CO Line calls to your station. Your  
station does not ring when called. Your station must be assigned with a &)) button in  
system programming to activate this feature.  
o Press &))  
The LED lights steady red and all calls forward to a  
station [PDN] or voice mail device set in system  
programming.  
Call ForwardExternal  
This feature forwards new incoming calls directed to your [PDN] to a destination  
outside of the system. [PhDNs] assigned to your telephone do not call forward to  
external destinations. Internal calls and transferred calls to your [PDN] also do not  
forward to external destinations.  
Only incoming calls over CO lines dedicated to immediately ring your [PDN], the  
private &2 button, and/or DID line, call forward externally. Any of the other Call  
Forward modes can be set for your [PDNs] or [PhDNs] simultaneously with Call  
Forward-External.  
1. Store the destination  
number at Station  
Speed Dial location  
Code 49.  
The Call Forward-External destination can be a  
telephone number over a CO Line, a station over a Tie  
destination is over a CO Line, the CO Line must only  
ring at your station.  
Only perform Step 1 the first time CF-EXT is set or when you change the  
destination. It is not necessary to store the destination each time; it remains in  
system memory.  
See Speed DialAdvanced Featureson Page 63 for details.  
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Features  
Call Forwarding  
When forwarding to an outside destination include the CO line (or CO line  
group) access code before the telephone number,  
See Table 11 on Page 108 for CO Line/Line Group access codes. The LCR  
access code 9cannot be used.  
2. Press &)ꢊ(;7  
Incoming calls forward to the destination stored at  
Station Speed Dial Location 49.  
...or the [PDN]/  
[PhDN] + ꢂꢍꢄꢇ.  
o To cancel a Call ForwardExternal  
o Press &)²(;7  
...or [PDN] + ꢂꢍꢄꢇ + 63ꢅ5.  
Call Forward Remote Destination Change  
If Call Forward-External mode is set at your station, you can change the forwarding  
destination from a telephone outside of the system.  
1. Call into the DK  
system over a CO  
Line programmed for  
the DISA feature.  
You hear ringback tone signal, then internal dial tone  
for 10 seconds.  
Try again if you hear busy tone.  
Note See the System Administrator for DISA  
telephone numbers.  
2. Press ꢂꢍꢄꢇ then dial You hear a confirmation tone.  
your [PDN] after you  
receive dial tone.  
If a number is not dialed, the system automatically  
makes the DISA CO Line ring as a normal incoming  
call. Then, if the call is not answered within 15  
seconds after the ringing starts, it disconnects.  
3. Enter the Remote  
Call Forward-  
External security  
code.  
You hear a confirmation tone. See the System  
Administrator for the security code which is assigned  
to your telephone in system programming.  
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Features  
Call Park Orbits  
4. Enter the new  
Notes  
destination number.  
o
LCR access code 9cannot be used as the CO  
You can enter an  
Line access code.  
internal number,  
o
When entering CO line access codes (ꢂꢄ;;;),  
enter ꢆꢆꢄ;;; instead of ꢂꢄ;;;.  
Voice Mail number,  
or a CO Line access  
code plus an external  
you can dial a line  
group code instead of  
a CO Line number  
access code. (See  
Appendix A, See  
CO Line Access  
Codeson Page 107.)  
5. Press .  
You hear a confirmation tone.  
Call Park Orbits  
The Call Park feature enables you to hold a call temporarily in an orbit (the area where  
the call is held). Anyone can retrieve the call from the orbit using the same or a  
different station. There are 20 General Park Orbits for the system and 1 Personal Park  
Orbit for each station.  
Once you have parked a call in an orbit, you can:  
o
o
o
Hang up and retrieve the parked call at a later time.  
Originate another call.  
Access a voice paging device to announce the parked call for pickup from another  
station.  
If you park a call, and it is not retrieved the following occurs:  
o
If your station is idle when the system Call Park recall timer expires, the parked  
call automatically recalls to your station.  
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Call Park Orbits  
o
If your station is busy, the parked call camps-on.  
If you have an LCD telephone, you can let the system automatically select an  
available orbit number which displays on your LCD. To monitor the calls parked at  
your station, see Call Park Orbit List Displayin Chapter 3 LCD Operation.  
o To park a call  
1. Press 3$5ꢅ while  
The LED flashes  
(consultation-hold).  
ENTER ORBIT NO  
RTRN  
on a call  
...or &21)ꢀ7516 +  
ꢂꢋꢋꢎ.  
2. Enter a General Orbit The call is parked and the CO Line flashes (hold), or  
Number (ꢌꢇꢇ~ꢌꢉꢌ)  
the [DN] LED turns OFF.  
...or a valid [PDN]  
...or if you have an  
LCD, press ꢌꢌꢌ.  
The system parks the call on the lowest vacant Orbit  
Number.  
3. Hang up.  
The calling extension or line  
number and the orbit  
number are shown.  
6793 PK ORBIT 900  
If the parked call is not  
LN 2 ORBIT 900  
retrieved within a specified  
time, the call rings back to  
your phone.  
When a parked call recalls  
L
2 PK ORBIT 900  
your phone, the LCD shows  
the line or [DN] that is  
recalling and the orbit  
number.  
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Features  
Call Park and Page  
o To retrieve a parked call  
1. Press 3$5ꢅ  
...or [DN] + ꢂꢋꢋꢎ.  
[DN] can be [PDN], [SDN] or [PhDN].  
2. Enter the Orbit  
Number where the  
The [DN] LED flashes at the in-use rate when the call  
is retrieved.  
Call Park and Page  
You can use the Park feature in conjunction with the Page feature. This operation can  
be programmed on a 6' button for one-touch activation (See Feature Access Codes”  
on Page 64.)  
1. Press &3ꢀ3* while  
The LED flashes  
(consultation-hold).  
HOLD LINE 2  
ENTER ORBIT NO.  
on a call  
...or &21)ꢀ7516+  
ꢂꢋꢋꢉ.  
2. Enter a General Orbit The call is parked and the CO Line flashes (hold), or  
Number (ꢌꢇꢇ~ꢌꢉꢌ)  
the [DN] LED turns OFF.  
or a valid [PDN]  
...or if you have an  
LCD, press ꢌꢌꢌ.  
The system parks the call on the lowest vacant Orbit  
Number.  
3. Enter a [DN] or a  
Page Group or Zone  
access code (see  
Tables 12 and 13 on  
Page 109).  
After you enter an Orbit Number, a short burst of dial  
tone prompts you to enter the Page access code.  
The LCD shows the ꢌꢌꢌ  
HOLD LINE 2  
Auto Park entry.  
999  
The LCD shows the line  
HOLD LINE 2  
being held and its orbit  
L 2 ORBIT 900  
number. Example: Line 2 is  
held on orbit 900.  
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Features  
Call Pickup  
4. Make your  
announcement  
(include the Orbit  
Number).  
5. Hang up to free the  
paging device.  
If the parked call is not  
retrieved within a specified  
time, the call rings back to  
your phone.  
PARK ORBIT 900  
HOLD  
When a parked call recalls  
your phone, the LCD shows  
the line or [DN] that is  
recalling and the orbit  
number.  
L
2 PK ORBIT 900  
Call Pickup  
You can pick up a call that is ringing another station [PDN] or [PhDN], a call placed  
on hold at another station, and other types of calls.  
When you pick up an internal call, the calling station (200)  
NO. 204  
displays on the left and the called station (201) displays on the  
200 CALL 201  
right.  
If your call is picked up by another station, the LCD shows  
NO. 204  
that your call to station (200) was picked up by station (201).  
200 PICKUP 201  
o To use call pickup  
o Press 3ꢅ83  
Picks up the [DN] or CO Line that has the ringing or  
held call. (This feature is not available on all systems.)  
...or [DN] + ꢂꢃꢂꢎ +  
[PDN]  
...or [PhDN].  
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Features  
Group Pickup  
o To pick up a ringing CO Line in a tenant system  
o Press 3ꢅ83ꢁꢏꢉaꢆꢐ  
You are connected to a incoming CO Line call for a  
Tenant Group (1~4).  
...or [DN] + ꢂꢃꢌ.  
Notes  
o
In non-tenant systems, 3ꢅ83ꢉꢁpicks up any  
ringing CO Line.  
o
This feature does not pickup held lines or  
transferred CO lines that are ringing; use Pickup.  
Group Pickup  
Stations can be assigned in system programming to pickup groups. As many as 20  
groups can be created to enable easy pickup of incoming (new or transferred) or  
internal calls that are ringing stations in your group or in other groups. This feature  
does not pickup held calls. You may belong to more than one group. See your System  
Administrator for group assignments.  
o To pickup calls ringing within your group  
o Press *53ꢀ3ꢅ83ꢁor a [DN] + ꢂꢃꢂꢋꢆ.  
o To pickup calls ringing to other groups  
1. Press [DN].  
You hear dial tone.  
2. Enter ꢂꢃ, then the  
You are connected to the call. If the called station  
belongs to more than one group, any of the Group  
access code  
(ꢂꢋꢎꢇ~ꢂꢋꢋꢌ) of the Pickup codes associated with those groups pickup the  
group to which the  
station belongs.  
call.  
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Features  
Call Transfer with Camp-on  
Call Transfer with Camp-on  
You can transfer calls to idle or busy [DNs], Hunt Group Numbers, ACD Group  
[DNs], etc. You cannot transfer (or camp-on) to a station [PDN] or [PhDN] if the  
station is in the DND mode, unless the station [PDN] or [PhDN] appears on other  
stations.  
1. Press &21)ꢀ7516. The CO or [DN] LED flashes (conference rate). You  
hear internal dial tone.  
2. Dial the [DN] where  
the call is be  
The CO Line rings the called station. If you hear a  
single tone, you can then announce the call over the  
called telephones speaker. (If you hear ringing tone,  
the call was made with Tone Signaling.)  
transferred.  
3. Announce the call  
and hang up if the  
station is idle  
...or if the station is  
busy or does not  
answer, hang up  
The CO LED flashes (on-hold). If you transferred the  
call from a [DN], the [DN]s LED turns off. The CO  
Line or [DN] camps onto the called station and the  
called station receives a warning tone. The camped-on  
call rings when you hang up.  
...or to reconnect to  
the transferred line  
The CO LED is a steady red  
when the called station  
NO. 204  
CAMP-ON 4  
before it is answered, answers the transferred call.  
press the flashing &2  
or [DN] + ꢂꢆꢎ.  
If the call is not answered  
after a specified Recall time  
set in system programming,  
HOLD LINE 2  
LN 2 RECALL 203  
Camp-on is cancelled. The transferred call returns to  
your station if your station or [DN] is idle, sends a  
two-tone burst if your telephone is busy.  
The LCD shows the CO Line number and the station  
number (203) where it was originally transferred.  
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Features  
Call Waiting  
Call Waiting  
You can answer a call that is transferred to your station, even when your station is  
busy. When another call is camped onto your station, you hear two camp-on tone  
beeps and the [DN] or CO LED flashes red (on-hold).  
If a call is sent to your station when busy, and your station does not have a [DN] or  
&2 button available to receive the call, two camp-on tone beeps are sent to your  
telephone. You must disconnect or transfer the existing call to answer the waiting call.  
o To answer a waiting call by placing the current call on hold  
o Press +2/'  
The existing call is placed on hold. The camped-on  
line rings your station (the CO LED flashes to indicate  
an incoming call).  
...or if your telephone You are connected to the transferred call. The [DN] or  
has the Auto Hold  
CO LED flashes (in-use).  
feature, just press the  
flashing [DN] or &2. Note See your System Administrator to find out if  
you have Auto Hold.  
o To answer a waiting call by disconnecting or transferring the current call  
o Hang up or transfer  
The camped-on line rings your telephone, and the CO  
LED flashes (incoming call).  
the existing call  
...or press the  
This disconnects the current call and connects you to  
flashing [DN] or &2. the transferred call. The [DN] or CO LED flashes (in-  
use).  
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Features  
Conference Calls  
Conference Calls  
This feature enables you to add other parties to an existing call. The following  
conferencing configurations are possible:  
o
o
o
Up to two stations and two CO lines.  
Up to three stations and one CO Line.  
Up to four stations.  
1. Press &21)ꢀ7516. You hear dial tone and the [DN] or line LED flashes  
(conference-rate).  
2. Dial a [DN] or access If you receive a busy tone or no answer, press &21)ꢀ  
a CO Line and dial  
the telephone number  
to be conferenced.  
7516 to return to the original connection.  
3. Press &21)ꢀ7516 ꢁ All parties are conferenced. If the second call was  
,
when the called party placed on a [DN] or CO Line that appears on your  
answers.  
telephone, the LED also flashes (in-use rate).  
Repeat the procedure to add other CO lines or [DNs],  
remembering not to exceed the allowed number.  
The new station is not conferenced unless its user lifts the handset or presses a [DN] to  
answer.  
Date/Time/Day Adjustment  
This feature is performed from a designated station. See the System Administrator  
Guide for instructions.  
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Features  
Direct Inward System Access (DISA)  
Direct Inward System Access (DISA)  
Outside callers with telephones that send Dual-tone Multi-frequency (DTMF) tones  
can call on CO lines programmed for DISA and dial a [DN] or outgoing CO Line  
without going through an attendant or operator. See the System Administrator for this  
number.  
o To make an internal DISA Call  
1. Dial the DISA CO  
Line telephone  
number.  
You hear a ringback tone signal, then an internal dial  
tone for 10 seconds.  
If you do not dial within 10 seconds, the system  
automatically causes the DISA CO Line to ring a  
telephone or group of telephones designated in system  
programming. Then, if the call is not answered within  
15 seconds after the ringing starts, it disconnects.  
2. Dial a [DN].  
You hear ring tone. When the station answers, you are  
connected.  
Note If the call is not answered after 6 rings or 24  
seconds, (whichever comes first) you hear  
busy tone.  
3. Press anytime you  
Note To call another station after completing a  
DISA station call, the internal party must  
transfer you. Station and System Page cannot  
be accessed on DISA calls.  
hear busy tone and  
repeat Step 2 to make  
another call.  
o To make an external DISA Call  
1. Call the DISA CO  
Line telephone  
number.  
You hear a ringback tone signal, then an internal dial  
tone for 10 seconds.  
If you do not dial within 10 seconds, the system  
automatically rings the DISA CO Line as a normal  
incoming call. Then, if the call is not answered within  
15 seconds after the ringing starts, it disconnects.  
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Features  
Direct Station Selection (DSS)  
2. Dial a CO Line or CO If you do not hear dial tone, you must also dial a DISA  
Line access code  
when you hear dial  
tone  
security code. See Table 7 on Page 64.  
...or dial a CO Line  
or CO Line access  
code and then a  
You hear dial tone.  
Note See the System Administrator for the DISA  
security code number. If the correct code is  
not entered, the call disconnects.  
DISA security code.  
3. Dial a telephone  
number.  
If set in system programming, both parties hear a  
warning tone approximately 4, 10, or 20 minutes after  
the call was made. Press to reset the timer each time  
the tone sounds (for an additional 4, 10, or 20  
minutes). If you do not press , the call disconnects  
approximately one minute after the tone.  
Direct Station Selection (DSS)  
This optional feature enables you to use a '66 button to connect directly to another  
station. The LED of the button shows the status (idle/busy) of the station and/or the  
stations [PDN].  
For example, a station DSS LED shows busy (light steady red) when the station is:  
o
o
Busy on a call on any button or is in the DND mode.  
Idle, but all appearances of the [PDN] are in use by other stations.  
o To connect directly to another station [PDN]  
1. Press '66, while  
connected to a CO  
Line or another  
station.  
The original party is put on hold. You can call a station  
even if the DSS LED shows busy (steady red).  
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Features  
Do Not Disturb (DND)  
2. Announce the call  
Note You can transfer the call to an idle or busy  
station.  
...or transfer the call  
by hanging up  
...or transfer the call  
by pressing  
5/6ꢀ$16.  
Do Not Disturb (DND)  
If your station is in the DND mode, internal, external and transferred calls do not ring  
your station and OCA calls are denied. You can continue to make calls while in the  
DND mode.  
If your [PDN] or [PhDN] appears on other stations, the calls flash on your station and  
flash or ring the other stations. Other stations can answer your calls or you can, even  
while your station is in the DND mode.  
Your alert partnertelephone can override your DND and signal your telephone by  
pressing $/(57 (ꢉaꢆ). Telephones with DND Override can also call your telephone.  
o Press '1'  
The LED lights steady red and DND mode is  
activated.  
...or press it again to  
deactivate the  
feature.  
Notes  
o
Calls forward from your station immediately, while in the DND mode, if it is set  
for Call Forward-Busy or Call Forward-Busy/No Answer.  
o
If you press '1' while a call is ringing, the ringing stops, but the LED continues  
to flash.  
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Features  
Door Lock  
Door Lock  
Your telephone may have up to five '5/ꢅ (ꢇaꢆ) buttons, which enables you to  
unlock a door.  
o Press a door lock  
The door unlocks for three or six seconds (set in  
system programming). The Unlock Door LED is lit  
while the door is unlocked.  
button:  
Location  
'5/ꢅꢁꢇ  
'5/ꢅꢁꢉ  
'5/ꢅꢁꢎ  
'5/ꢅꢁꢋ  
'5/ꢅꢁꢆ  
Door Phones  
Door phones are used to call digital/electronic telephones selected in system  
programming. When a door phone calls, you hear a distinctive ringing tone, one or  
five times (set in system programming). You can also call a door phone and monitor  
the surrounding area. The number of possible door phones vary by Strata DK system,  
with up to 12 as the maximum for larger systems.  
LCD telephones display the door phone ID when calls are  
NO. 204  
made to/from door phones. This helps you identify the door  
DOOR PHONE 1A  
phone [DN]. For example, door phone 1A corresponds to  
Door Phone [DN] ꢂꢉꢃꢉ, 1B to ꢂꢉꢃꢎ, etc.  
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Features  
Door Phones  
o To answer a door phone call  
1. Lift the handset  
...or lift the handset  
You hear dial tone.  
and press /,1(  
.
2. Dial the door  
number:  
Door Phone  
Location  
1A  
1B  
1C  
2A  
2B  
2C  
3A  
3B  
3C  
4A  
4B  
4C  
ꢂꢉꢃꢉ  
ꢂꢉꢃꢎ  
ꢂꢉꢃꢋ  
ꢂꢉꢃꢆ  
ꢂꢉꢃꢃ  
ꢂꢉꢃꢍ  
ꢂꢉꢃꢄ  
ꢂꢉꢃꢈ  
ꢂꢉꢃꢌ  
ꢂꢉꢍꢉ  
ꢂꢉꢍꢎ  
ꢂꢉꢍꢋ  
o To pick up a door phone call ringing at another telephone  
o Press [DN] + ꢂꢃꢂꢋꢇ. The [DN] LED flashes (in-use) and you are connected  
to the door phone.  
Note ꢂꢃꢂꢋꢇ access is a system option that may not  
be turned on for your system.  
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Features  
DTMF Tone Dialing with and #  
o To call/monitor a door phone  
1. With the handset  
off-hook, press a  
[DN].  
You hear dial tone and the LED flashes (in-use).  
2. Dial the [DN] for the A two-way talk-path exists between your telephone  
desired door location. and the called door phone. You can audibly monitor  
the area around the door phone.  
Note Door phone [DNs] can be stored on 6'  
buttons. See Speed DialAdvanced Features”  
on Page 63.  
DTMF Tone Dialing with and #  
You may have to send and DTMF tones to some devices or services, such as a  
voice mail device or computer output service. DTMF tones are automatically enabled  
on stations with 5'/ and 6'6. If you do not have 6'6 and 5'/, you must first dial  
, to enable these tones.  
This feature disables the Speed Dial feature during the call. Speed Dial is restored  
when you complete the call or place it on hold.  
o To output and DTMF tones on a telephone without a SDS/RDLbutton  
o Press , then ꢂ  
You can now output and , DTMF tones, and digits  
~for the duration of the outside call. This  
procedure must be repeated on each call when you  
require such output.  
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Features  
Emergency Ringdown/Hotline Service  
Emergency Ringdown/Hotline Service  
The Emergency Ringdown or Hotline Service feature enables standard telephones to  
automatically ring a designated extension by going off-hook. Electronic telephones  
cannot perform this feature, but they can receive Emergency Ringdown or Hotline  
Service from standard telephones.  
Emergency Ringdown is used in healthcare facilities, where it  
205 CALLING  
is used to assist callers who may not be able to complete a call  
RINGDOWN  
by dialing. An example of an incoming Emergency Ringdown  
call is shown on the right. The calling [DN] and Ringdowndisplays whether soft  
keys are ON or OFF.  
This same feature is also known as Hotline Service and is often used for telephones in  
hotel/motel lobbies.  
Group Listening  
This feature enables you and people near your telephone to hear the called party over  
your speaker, but the called party cannot hear you. You can alternate between parties  
as long as the handset is off-hook.  
o When your telephone The SPKR LED lights red.  
is off-hook on a call,  
The person to whom you are talking can be heard  
hold down 63ꢅ5.  
through the telephone speaker. The person cannot hear  
you.  
o To deactivate group listening  
o Release 63ꢅ5.  
The SPKR LED turns OFF. You can talk through the  
handset.  
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Features  
Handsfree Answerback  
Handsfree Answerback  
You can talk back to internal or incoming Tie-line calls without lifting the handset.  
o Press 0,&.  
When the call comes into your station, do not lift the handset; speak toward the  
telephone in a normal voice level. You hear a single long tone, followed by the  
callers voice.  
The LED flashes (incoming call). The MIC LED lights steady red, indicating  
your microphone is active. The SPKR LED flashes red.  
If you have a speakerphone, the performance is better if you press the called  
[DN] button first.  
Notes  
o
A [DN] must be pressed or the handset must be taken off-hook to actually  
answer the call. This is necessary before transferring or placing an internal call  
on hold.  
o
You can press 92/ to control the volume of the Handsfree Answerback  
callers voice and ring tone (see Volume Controlson Page 11 for more  
information).  
Handsfree Monitoring  
Calls placed on hold by an outside party may be monitored handsfree. This feature  
frees you from having to hold the handset to your ear until the outside party returns to  
the call.  
1. Press and hold  
The SPKR LED lights red.  
63ꢅ5.  
2. Place the handset  
on-hook.  
The SPKR LED stays on and you can hear the other  
party through your telephone speaker.  
3. Release 63ꢅ5.  
For privacy, press 0,& to turn the microphone off,  
otherwise, your conversations may be heard.  
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Features  
ISDN Outgoing Calling  
4. Lift the handset when Note Your telephones 0,& can be set in system  
the party returns.  
programming to switch ON/OFF with one  
touch, to switch OFF only while pressed and  
held, or to be either ON/OFF at the start of  
handsfree dialing. See your System  
Administrator if you want the setting changed.  
ISDN Outgoing Calling  
This feature enables you to make outgoing calls using an Integrated Services Digital  
Network (ISDN) trunk, provided that you are connected to a Strata DK424i, DK424  
with software Release 4.0 or higher, or DK40i, and that you subscribe to ISDN lines.  
ISDN trunks offer faster call connection setup, and they also provide more connection  
circuits.  
Making an ISDN outgoing call will either be handled automatically with a timer or by  
you initiating the ISDN Startsequence. The method depends on your systems  
programming. See your System Administrator to determine the method.  
o To make an outgoing call to an ISDN trunk  
1. Access an outside CO  
line  
2. Dial the number.  
3. Press 67$57.  
The dialed digits will not be sent until you press this  
button or until the timer expires.  
Making an Outgoing Call with a Subaddress to an ISDN Trunk  
Subaddress digits may be required for dialing another department, or to send a call to  
equipment, such as a printer. If you need to enter subaddress digits, follow these  
instructions:  
1. Access an outside CO  
line  
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Features  
Message Waiting  
2. Dial the number.  
3. Press 68%.  
This informs the system that the following digits are  
the subaddress.  
4. Enter the subaddress.  
5. Press 67$57.  
The dialed digits will not be sent until you press this  
button or until the timer expires.  
Message Waiting  
All telephones have a standard MW/FL LED for receiving/retrieving messages left by  
callers that called a [PDN] that was busy or did not answer. Telephones that own  
[PhDNs] can also have up to four additional (flexible) message waiting [PhDN/MW]  
buttons and LEDs. The fourth message waiting button is reserved for the Message  
Center.  
The MW/FL LED at the called station flashes to notify you that someone called while  
you were busy on another call or away from your office. You can call the other party  
back by pressing the 0:ꢀ)/ button. Voice mail devices, as well as people, can leave  
message waiting indications.  
If you have an LCD telephone, up to four message waiting  
NO. 204  
displays may be stored on the LCD per each [DN]. The LCD  
CALL 203-201+  
can show up to three stations that have left messages for your  
[PDN] and three for each of your [PhDNs]. The fourth message waiting button is  
reserved for the Message Center.  
o To answer a Message Waiting on your [PDN]  
1. Press 0:ꢀ)/ and lift Your phone rings the station or voice mail device that  
the handset.  
set the indication. The LED continues to flash red.  
If you reach a station that is busy or does not answer,  
go on-hook and press 0:ꢀ)/ again. The system  
rotates to the next message sender.  
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Features  
Message Waiting  
The LCD can show  
up to three stations  
that have left  
messages for the  
[PDN] and three for  
each of your  
In the example (shown at  
right), the display indicates  
that station DN [203] received  
a message signal from DN [201]. The +indicates  
additional messages.  
NO. 204  
CALL 203-201+  
[PhDNs].  
2. Press 6&5/ to  
display them.  
3. After receiving the  
If the MW/FL LED continues to flash, you have more  
message(s), place the messagesrepeat the Steps to retrieve them. Voice  
handset on hook.  
mail devices may cancel the indication after a short  
delay.  
o To cancel the Message Waiting on your [PDN]  
o Press 0:ꢀ)/ and lift Your MW/FL LED turns OFF when the called party  
the handset  
answers.  
Note The called party must answer by either going  
off-hook or by pressing 63ꢅ5 for the call to  
be cancelled automatically.  
...or [DN] + ꢂꢆꢇꢌꢁto Your MW/FL LED turns OFF without calling the  
cancel the light. This telephone or VM device.  
must be done for  
each message  
recorded.  
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Features  
Message Waiting  
o To retrieve a Message Waiting on your [PhDN]  
1. Press the flashing red Your phone rings the station or voice mail device that  
MW/FL LED.  
left the message. If the called party or voice mail  
device answers, the message waiting indication is  
cancelled automatically.  
If there is no answer, hang up and try at a later time.  
The red  
MW/FL LED on your phone continues to flash.  
2. Press 63ꢅ5 after  
receiving the  
If you have more messages, the MW/FL LED  
continues to flash (red). To answer the next message.  
Repeat this procedure.  
message  
...or place the handset  
on-hook.  
o To cancel the Message Waiting on your [PhDN]  
1. Press 0:ꢀ)/.  
2. Enter ꢂꢆꢇꢌ.  
3. Press 63ꢅ5.  
You hear a steady dial tone.  
The dial tone stops.  
The MW/FL LED turns OFF indicating that the  
message has been canceled.  
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Features  
Microphone Cut-Off  
o To set the Message Waiting LED on another telephone  
1. Press [DN] and dial  
an internal number.  
You hear ringback or busy tone.  
2. Press 0:ꢀ)/ or .  
The MW/FL flashes red at  
the called telephone. The  
MW/FL LED lights steady  
red at your telephone. The  
LCD displays the station  
[203] where you set a  
NO. 201  
INT 203 MW SET  
message waiting light.  
3. Press 63ꢅ5.  
The MW/FL LED on your  
telephone turns OFF. The  
MW/FL LED on the called  
telephone flashes until the  
called party presses the  
flashing LED .  
SENT 203  
JAN 01 SUN 12: 19  
o To cancel a Message Waiting light set on another station  
o Press [DN] and dial ꢂꢍꢆ + [PDN] or [PhDN].  
Microphone Cut-Off  
This feature prevents callers from monitoring the sounds near your telephone when  
your telephone receives a handsfree call or cuts-off the telephone microphone. The  
MCO LED lights steady red and the MIC and SPKR LEDs do not light when your  
telephone is called. When the feature is OFF, the MCO LED is not lit and your  
microphone works. The 0&2 functions on Handsfree Answerback and speaker OCA  
calls for privacy.  
o Press 0&2 to toggle Microphone ON/OFF.  
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Features  
Off-hook Call Announce (OCA)  
Off-hook Call Announce (OCA)  
This feature enables you to call and speak through the handset or speaker of an busy,  
off-hook telephone. The called station must be set in system programming for this  
feature to work. The calling station can be set in system programming for OCA to  
occur automatically when calling a busy station or by dialing an access code after  
receiving busy tone. Automatic OCA only functions on Voice First Signaling systems.  
Your telephone can receive Speaker Off-hook Call Announce (SP-OCA) calls which  
enables callers to make an announcement through the speaker of your telephone when  
it is off-hook. Your telephone must be equipped with optional hardware.  
When you receive an OCA call while you are on another call, you hear a short  
warning tone followed by an announcement through your telephone speaker.  
Stations in the DND mode cannot receive OCA calls unless  
NO. 204  
the calling station is programmed for DND Override.  
210 BUSY OVRD  
While on a speaker OCA call, 0,& and 0&2 can be used to  
prevent an OCA caller from listening to your conversation with the original party (see  
Microphone Cut-Offon Page 52).  
Voice First Signaling  
o To make an OCA call  
1. Lift the handset and  
You hear a single tone (optional) or nothing and can  
talk to the station (Automatic OCA).  
dial the [DN].  
2. Press to OCA the  
station and talk, if  
you receive a busy  
tone.  
An optional tone is heard at  
the busy station, indicating  
that you are connected on an  
OCA call.  
NO. 203  
205 BUSY OVR  
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Features  
Off-hook Call Announce (OCA)  
Tone Signaling  
o To make an OCA call  
1. Lift the handset and  
You may hear busy or ring tone.  
dial the [DN].  
2. Pressꢁꢎꢉ if you hear  
busy tone and speak  
to the called station  
If you hear busy or ring tone after dialing the first digit  
(2 or 1), disregard the tone and dial the second digit to  
OCA the called telephone.  
...or ꢉꢎ if you hear a  
ring tone and speak  
to the called station.  
If you still hear a busy tone after dialing 21 or 12, the  
called telephone is either busy on a speakerphone call  
or does not have the OCA option set in system  
programming. Either condition blocks OCA.  
SP-OCA  
o To answer an SP-OCA call  
o Speak toward the  
microphone of your  
phone.  
You may want to hold your hand over the handset  
mouth piece to prevent the other party from hearing  
you.  
o To disconnect an SP-OCA call to your station  
o Press 63ꢅ5. The SP-OCA call made to your station disconnects.  
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Features  
Override Calls  
Override Calls  
The available override features are:  
o
Busy Override enables you to send a muted ring tone to a busy station to  
indicate that a call is waiting. The muted ring is programmed for each station as  
two muted rings only or continued muted rings until the call is answered. This  
option applies to the station receiving the muted ring. The muted ring can be sent  
to the telephone speaker or to the telephone handset/headset and speaker.  
o
Do Not Disturb Override enables you to send a tone  
NO. 204  
to an idle or busy station in the DND mode to indicate  
INT 210 DND  
that a call is coming in. Your telephone can be  
programmed to block DND Override. The LCD shows  
that the station you called (210) is in the DND mode.  
OCA is possible to DND stations from stations that are programmed for DND  
o
Executive Override enables you to enter an established conversation. Your  
phone can also be programmed to block Executive Override from other phones.  
The 35,9ꢁdoes not block this feature.  
o
Privacy Override enables you to enter an established call on a private common  
CO Line; it does not operate on common [DNs] which are always private (see  
Conference Callson Page 39 which allow up to four parties to talk on a [DN]  
button).  
Up to two station users can enter an existing CO Line-to-station call (i.e., up to three  
stations can be connected to a CO Line). You can also use this feature if the station  
that is already connected to the CO Line is in the Privacy Release mode. Station users  
with 359ꢁ5/6 can allow stations to enter their conversations, even if the station  
entering the conversation is not programmed for Privacy Override.  
Privacy Override is blocked by DND.  
o
Toll Restriction Override enables toll restriction on individual stations. Each  
station can be allowed or denied specific area and office codes, long distance  
information calls, international calls, and/or operator-assisted calls. You can  
completely override Toll Restriction at selected stations or you can change the  
station Toll Restriction class. The station resumes its normal class at the  
conclusion of the call.  
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Features  
Override Calls  
Busy Station Override  
o Press .  
A muted tone is heard at the  
busy station, indicating that  
a call is waiting. The station  
number (210) displays.  
NO. 203  
210 BUSY OVR  
Do Not Disturb Override  
o Press .  
A tone signal is heard at the  
DND station, indicating a  
call is coming in. On your  
station, the LCD shows the  
station number (210) you  
have overridden.  
NO. 204  
210 DND OVR  
Your LCD displays DND  
OVR DENY, if the station you  
called denies your override.  
NO. 204  
DND OVR DENY  
Executive Override  
o Press .  
You enter the conversation. The called parties may  
hear an optional tone signal prior to your entering the  
conversation.  
The overridden station  
NO. 204  
number (210) displays on  
210 EXEC OVRD  
your LCD until the call is  
ended.  
The overriding station  
NO. 210  
number (204) displays on  
204 EXEC OVRD  
the called station LCD until  
the override is  
disconnected.  
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Features  
Page Announcements  
Privacy Override  
o Press &2.  
Connected parties may hear  
an optional tone signal  
NO. 204  
LINE 03 PRV OVRD  
before you are connected.  
Your LCD displays the CO  
Line identification (CO 03).  
The overridden station LCD  
displays your station  
number (204).  
NO. 205  
204 PRV OVRD  
Toll Restriction Override  
1. Access a CO Line.  
You hear dial tone. The LED flashes at the in-use rate.  
2. Press &21)ꢀ7516  
You no longer hear dial tone  
and your LCD prompts you  
NO. 204  
OVERRIDE CODE  
+ ꢂꢆꢄ.  
to enter a code.  
3. Enter the Toll  
Restriction Override  
Code (four digits).  
You hear dial tone. For security reasons, the override  
codes are only available on a selected basis. See your  
System Administrator.  
4. Dial a telephone  
number.  
The toll call is connected.  
Page Announcements  
Station users can make page announcements to telephones and external speakers.  
1. Press [DN], lift the  
handset, and enter a  
paging access code.  
Each of the page access codes (including the [PDN]  
button) can be stored on an 6' button. See Tables 12  
and 13 on Page 109.  
2. Use a normal voice level to make your announcement, then repeat it.  
3. Hang up.  
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Features  
Privacy On-Line  
All Call Page  
You can make an All Call Page to electronic telephones assigned to the All Call Page  
Group.Stations are assigned to the All Call Page Groupin system programming.  
1. Press $&  
...or [DN] + ꢂꢋꢌ.  
The $&ꢁbutton pages All Call Pagetelephones, but  
does not access external page speakers.  
Note ꢂꢋꢌ may also Page external speakers as well  
as All Call Pagetelephones, depending on  
system programming.  
2. Make your announcement in a normal voice level and repeat it.  
3. Hang up.  
Privacy On-Line  
With this feature, you can block Privacy Override from being used on your CO Line.  
The button does not block Busy or Executive Override.  
o Press 35,9  
The LED lights steady red. Others are blocked from  
entering your CO Line calls when they press a  
common &2 Line button.  
...or 35,9 again to  
The LED turns OFF.  
cancel the feature.  
Privacy Release  
This feature enables others to enter your call on a common CO Line just by pressing  
&2 on their telephone. It only works on common CO lines (appearing on more than  
one telephone). Privacy Release cannot be used on single appearing CO lines or  
multiple [DN] buttons. Calls on common [DNs] are always private and cannot be  
accessed by more than one telephone.  
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Features  
Release and Answer  
Similar to conference calls, up to three stations can be connected to a CO Line.  
o Press 359ꢁ5/6.  
The LED lights red. The CO Line flashes at all  
appearances. When another station user enters the CO  
call by pressing a common CO Line, the Privacy  
Release LED turns OFF.  
To add a third station, press 359ꢁ5/6 again and the  
process is repeated.  
Release and Answer  
This feature enables you to automatically disconnect or transfer an active call and  
answer a new call using a button, instead of the hookswitch. When you receive the  
new call, the LED flashes red and you hear a muted, Busy Override or Camp-on busy  
tone.l  
o Press 5/6ꢀ$16  
Releases the original call and answers the new  
incoming call.  
Note You can press +ROG before 5HOHDVHꢁDQGꢁ  
$QV if you do not wish to release the original  
call.  
...or &21)ꢀ7516  
and dial a transfer  
todestination. Then  
press 5/6ꢀ$16  
Transfers the original call and answers the new call.  
...or '66 of a  
transfer to”  
Transfers the original call and answers the new call.  
destination, then  
press 5/6ꢀ$16.  
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Features  
Saved Number Redial  
Saved Number Redial  
This feature enables you to store a dialed telephone or station number, then redial that  
number with the touch of a button.  
o Press 6$9(.  
The last number you dialed is saved for automatic  
redial the next time you press this button.  
Speakerphone  
All electronic telephone users can answer internal calls handsfree (on-hook), but only  
users with a speakerphone can make and receive calls without lifting the handset. Any  
electronic telephone model with an Sin the model name is equipped with a  
speakerphone.  
1. Press and hold  
63ꢅ5.  
2. Return the handset  
on-hook.  
3. Release 63ꢅ5.  
The call is handsfree (on-hook).  
o To change from speakerphone to handset  
o Lift the handset.  
Your call is now heard through the handset.  
o To make a call (on-hook dialing)  
1. Access a CO Line  
...or press a [DN].  
You hear dial tone and the CO or [DN] LED flashes  
(in-use).  
2. Dial a telephone  
number.  
You hear ringback tone or busy tone, if busy.  
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Features  
Speed Dial  
3. Speak in a normal  
voice level toward  
the telephone.  
Note Your 0,& button must be set in system  
programming to ON at the start of a call. If  
not, you must press the 0,& button before  
talking.  
4. Press 63ꢅ5.  
Your call is disconnected.  
o To answer an incoming call using speakerphone  
1. Press the &2 or [DN] The CO or [DN] LED flashes (in-use) and you are  
with the flashing  
LED with the handset  
on-hook.  
connected to the call.  
2. Speak at a normal voice level toward the telephone.  
3. Press 63ꢅ5 to disconnect the call.  
Speed Dial  
Speed Dial enables you to call a telephone number with a two- or three-digit access  
code. There are two types of Speed Dial numbers:  
o
o
Stationassigned by individual station users to their own station and can only be  
dialed from the station that assigns it.  
Systemassigned only from attendant consoles or a designated station (typically  
the System Administrator station), and can be used by other stations. (See System  
Administrator User Guide for storing instructions.)  
Important! If you do not perform the following procedures within a specified time  
(set in system programming for either one or three minutes) when  
storing speed dial numbers, the operation times out and your telephone  
returns to idle mode.  
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Features  
Speed Dial  
o To store/replace a telephone number on a Station Speed Dial button  
1. Press 5'/ (or )  
with the handset on-  
hook  
2. Press 6' to store the  
6' buttons are assigned in system programming.  
telephone number on  
...or 6'6 (or ) and enter the Speed Dial code that you want to store the  
ꢁꢀ  
telephone number in. See Table 14 on Page 110 for codes.  
3. Enter the telephone number (max. 20 digits).  
To store longer dialing strings, see Table 15 on Page 110.  
To insert a pause or flash signal in the number, see Speed Dial Pauseon Page  
66.  
4. Press 5'/ (or )  
The number is stored.  
o To clear a telephone number on a Station SD button  
o Repeat the previous procedure, skipping Step 3.  
o To program one-touch telephone number dialing  
o Repeat the previous procedure, except for Step 3. For Step 3, press [PDN] +  
CO Line access code before the telephone number. See CO Line Access  
Codeson Page 108.  
o To make a call using a SD button or access code  
1. Access a CO Line.  
If your 6' button  
programmed to  
automatically access  
a CO line, skip this  
step.  
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Features  
Speed Dial  
2. Press 6'  
The system dials the telephone number assigned to the  
button/code.  
...or 6'6 (or ) +  
access code. (See  
Table 14 on Page  
110.)  
Speed DialAdvanced Features  
You can program Speed Dial buttons with feature access codes for a single feature or a  
sequence of features as long as the keyed dial pad characters do not exceed 20 digits.  
To determine how many digits you have, count 2 digits for &21)ꢀ7516, [PDN] and  
+2/' feature buttons and 1 digit for all other dial pad characters.  
o To store a feature with a specific 6' button  
o Press 5'/ (or )+ 6' + Feature Access Code + 5'/ꢁ(or ).  
See Table 7 on Page 64 for Feature Access code sequences. Your System  
Administrator can tell you which features can be programmed on your  
telephone.  
o To store a feature with a specific access code  
o Press 5'/ (orꢁꢂ)+  
Important!  
6'6 (or ) + Speed  
Dial Access Code +  
Feature Access Code  
+ 5'/ꢁ(or ).  
o
Do not lift the handset while entering the  
sequence.  
o
If you do not enter the entire sequence within a  
specified time (set in system programming for  
either one or three minutes), the operation times  
out and your telephone returns to idle mode.  
o
[PDNs] can be stored in speed dial sequences, but  
[PhDNs] and [SDNs] cannot.  
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Features  
Speed Dial  
Table 7  
Feature Access Codes  
Features  
Feature Access Code Sequence  
Account Code1 (Frequently used codes)  
Automatic Callback  
&21)ꢀ7516 + ꢆꢆꢆꢍ + Account code digits  
Background Music2 (Telephone Speaker ON)  
Background Music2 (Telephone Speaker OFF)  
Call ForwardAll Calls (To Station or VM)  
Call ForwardBusy (To Station or VM)  
Call Forward Cancel  
[PDN] + ꢆꢆꢆꢈꢉ  
[PDN] + ꢆꢆꢆꢈꢇ  
[PDN] + ꢆꢆꢍꢇꢉ + Directory Number  
[PDN] + ꢆꢆꢍꢇꢎ + Directory Number  
[PDN] + ꢆꢆꢍꢇꢉ  
Call ForwardNo Answer  
Call Forward External  
[PDN] + ꢆꢆꢍꢇꢋ  
[PDN] + ꢆꢆꢍꢄꢇ  
Call Forward External Cancel  
Door Phone Calling  
[PDN] + ꢆꢆꢍꢄꢇ  
[PDN] + door phone Directory Number  
Hookflash Signal1  
&21)ꢀ7516 + ꢆꢆꢆꢃ  
ISDN Subaddress  
ꢆꢍꢄ  
ISDN Start  
ꢆꢍꢌ  
ISDN Tone  
ꢆꢌꢇ  
Off-hook Call Announce (Manual Mode)  
Overrides (Busy, DND)  
Voice First:ꢁꢎ; Tone First: , ꢎ ꢉ, or ꢉ ꢎ  
Overrides (Executive)  
+ROG + [PDN] + ꢆꢆXXX  
Page Access4  
ꢆꢆXXX = Page Access code - see Table 12 on  
Page 109.  
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Features  
Speed Dial  
Table 7  
Feature Access Codes (continued)  
Features  
Feature Access Code Sequence  
&21)ꢀ7516 + ꢆꢆꢋꢋꢉ + [X X X] + [Y Y Y]  
Park Call/Access Page  
[X X X]3= 900~919 or 999 park zone number;  
[Y Y Y] = page group/zone (See Tables 12 and 13  
on Page 109.)  
The existing call is parked, and you are  
automatically connected to the Page.  
Pickup4 (To station, new, or transferred call)  
+2/' + [PDN] + ꢆꢆꢃ + station number [PDN]  
[PDN] + ꢆꢆꢃꢆꢆꢎꢁ+ [X X X X]  
Pickup a held or ringing [PDN] or [PhDN]  
(not available on all systems)  
[X X X X] = [PDN] or [PhDN] to be picked up  
Pickup4 any ringing CO Line (new call only)  
Pickup Station Page or Ringing Door Phone4  
Pickup4 External Page  
+2/' + [PDN] +ꢁꢆꢆꢃꢌ  
+2/' + [PDN] +ꢁ ꢆꢆꢃꢆꢆꢋꢇ  
+2/' + [PDN] +ꢁꢆꢆꢃꢆꢆꢋꢃ  
[PDN] + ꢆꢆꢃ + ꢆꢆꢄꢇ(ꢇꢉaꢌꢌ)  
[PDN] + ꢆꢆꢃ +ꢁꢆꢆꢄ(ꢉꢇꢇaꢎꢇꢇ)  
[PDN] + Voice Mail [DN]  
Pickup Line on Hold (lines 1~99)5  
Pickup Line on Hold (lines 100~200)6  
One-touch Voice Mail Access  
[PDN] + CO Line Access Code, see Table 11 on  
Page 108.)  
Outgoing Calls  
1. These codes can be used during a CO Line call.  
2. Background music speakers can only be turned ON/OFF from Station 200.  
3. XXX = Auto Park Orbit 9 9 9 (access the next available park orbit), or General Park Zones 900~919,  
or [PDN] on which the call should be parked. Only use 999 with LCD telephones.  
4. This feature holds an existing call when the button is pressed. If the button is pressed when not on a  
call, pickup or page can still be accessed. These codes can be used during a CO Line call.  
5. After pressing the feature button, the user dials the line number (01~99) to pickup the line.  
6. After pressing the feature number, the user dials the line number (100~200) to pickup the line.  
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Features  
Speed Dial  
Speed Dial Pause  
Some Speed Dial numbers may require a pause (long or regular) or hookflash be  
included (e.g., tone delay requires a pause at the beginning of a Speed Dial number).  
Hookflash  
Regular Pause  
Long Pause  
The ꢁ0:ꢀ)/ is programmed to  
allow a 0.5 or 2 seconds long  
(set in system programming)  
CO line hookflash when  
inputting Speed Dial numbers. It  
is displayed on the LCD as F-.  
The pause is either 1.5 or 3  
seconds (set in system  
programming). The LCD  
displays P-.  
Ten-second pause, which can  
be entered anywhere in the  
Speed Dial number. The LCD  
displays L-.  
Press 0:ꢀ)/  
Pressꢁ3$8  
Press 3$8ꢀ/.  
.
...or enter the hookflash dial  
code (&21)ꢀ7516 + ꢂꢆꢃ).  
Note Your telephone must have a 3$8 key to allow 0:ꢀ)/ to be used to store a hookflash in Speed  
Dial.  
Speed Dial Number Linking  
You can link any of the Station Speed Dial numbers to System Speed Dial codes or to  
any of the optional buttons associated with these codes. This enables up to 36 digits to  
be stored under one Station 6SHHGꢁ'LDO button or code. Typically, long, frequently  
used access numbers are stored as part of this digit string. The System Speed Dial  
number dials out first, then the number linked to it.  
Note A designated station can be used to link System Speed Dial codes. See the  
System Administrator User Guide.  
Important! Before linking Speed Dial Numbers, make sure the System  
Administrator has stored the desired number in the System Speed Dial  
that you are planning to use.  
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Features  
o To link station/system speed dial numbers  
1. Press 5'/ (orꢁꢂ).  
2. Press 6'  
...or 6'6 (or ) + a Station Speed Dial Access Code. (See Speed Dial Access  
Codeson Page 110 for access codes.)  
3. Press 6'6ꢁ(or ).  
Enter the System Speed Dial Access Code to which the number is to be linked.  
(See System Speed Dial Number Linkingon Page 110.)  
4. Enter the telephone number to be stored (max. 16 digits).  
5. Press 5'/ꢁ(or ).  
The number is stored and is automatically dialed when the optional linked  
station 6' button is pressed or the linked Station Speed Dial access code is  
dialed.  
Speed Dial Linking Example  
The following examples illustrate what a System Administrator and station user can  
store (CO Line access code plus international long distance dialing codes in System  
Speed Dial locations) as linked speed dial codes.  
The System Administrator stores the CO Line access code and the international  
dialing sequence (9011813) in the System Speed Dial location *690 from the  
administrators station.  
o Press 5'/ (or ) + 6'6 (or ) + ꢍꢌꢇ + [PDN] + ꢌꢇꢉꢉꢈꢉꢋ + 5'/ꢁ(or ).  
Note When you press [PDN], the letter I(Intercom) is displayed on your LCD. It  
is the [PDN] that is used to automatically access internal dial tone before  
dialing the remaining numbers in the Speed Dial sequence (in our example  
that number is 9011813).  
ꢍꢌꢇ is the System Speed Dial Code that is to be linked.  
is the CO Line access code.  
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Features  
Speed Dial  
ꢇꢉꢉ is the international area code.  
ꢈꢉ is the country code (example: Japan).  
is the city code (example: Tokyo).  
The Station User stores the System Speed Dial information on Speed Dial Code 10.  
o Press 5'/ꢁ(or ) + 6'6ꢁ(or ) +ꢉꢇ + 6'6ꢁ(or) + ꢍꢌꢇꢃꢈꢄꢍꢌꢋꢄꢆ + 5'/ (orꢁ  
).  
ꢉꢇ is the Station Speed Dial Code.  
ꢍꢌꢇ is the System Speed Dial Code being linked to Speed Dial Code 10.  
ꢃꢈꢄꢍꢊꢌꢋꢄꢆ is the local Tokyo telephone number.  
o To use the new link  
o Press the 6'ꢁ(ꢉꢇ)  
Your telephone automatically dials to access a CO  
Line, the international dialing sequence (011813), and  
the local telephone number (58769374).  
...or 6'6 (or)+  
ꢉꢇ  
.
Chain Dialing Speed Dial Numbers  
You can call two or more Speed Dial numbers during one call. This enables you to add  
additional parties (conference calls) to your conversation. Chain Dialing also allows  
dialing of a stored code, such as a credit card number, to send to a far-end computer.  
o To chain dial Speed Dial numbers  
1. Access a CO Line. (See Table 11 on Page 108 for CO Line Access Codes.)  
2. Press 6'6 (or )and dial the Speed Dial code for the telephone number to be dialed.  
(See Table 11 on Page 108 for Speed Dial Codes.)  
3. To dial another telephone number, press &21) and repeat Steps 1 and 2.  
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Features  
Timed Reminders  
Timed Reminders  
You can set five separate reminders at your station. At the time (hour and minute) set  
by you, your telephone beeps. If your phone has an LCD, the message is also  
displayed. You can set the reminder to occur once or on a daily basis.  
1. Press a [DN] and dial a timed reminder number  
(ꢂꢍꢇꢃ~ꢂꢍꢇꢌ).  
#605 TIMER SET  
2. Enter the time you want to be reminded.  
#605 TIMER SET 0800  
Use a 24-hour clock format (HHMM).  
3. Press for the reminder to be repeated every day, or  
for a one-time reminder only.  
#605 TIMER SET 08001  
4. Enter desired LCD message station number (ꢉꢇ~ꢉꢌ)  
or system number (ꢍꢇ~ꢌꢌ)  
605 TIMER SET 0800110  
...or enter ꢇꢇif your telephone does not have an  
LCD or if you do not want a message to display  
when the time reminder tone sounds.  
5. Press 5'/.  
DATA PROGRAMED  
The time is recorded in memory and you should hear  
a beeping tone (along with the displayed message)  
for 30 seconds at the set time.  
6. To cancel the beeping/message prior to 30 seconds,  
press 0RGH + or take the phone off-hook.  
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Features  
Tone/Pulse Dialing  
o To cancel a Timed Reminder  
1. Press [DN], then the  
number of the timed  
reminder  
You can only cancel one reminder at a time.  
The reminder is cancelled.  
(ꢂꢍꢇꢃ~ꢂꢍꢇꢌ) you  
want to cancel.  
2. Press 5'/.  
Tone/Pulse Dialing  
With some older Central Offices, you may have to make calls on CO lines that are  
programmed for rotary dial pulses. This feature enables you, while on these lines, to  
switch to tone dial in order to access remote equipment (such as an answering  
machine) requiring DTMF tones.  
1. Access a CO Line.  
Although the CO Line is programmed for rotary dial  
pulses, access the CO Line and dial the telephone  
number like any other call.  
2. Dial a telephone  
number.  
3. Press 721( while  
The Tone LED lights steady red, and you are able to  
send DTMF tones with your dial pad. The feature is  
cancelled when the call is completed.  
on the call.  
Two (Tandem) CO Line Connection  
This feature enables a station user to connect two CO lines, then drop out of the  
conversation. On some systems, both &2 buttons (or 3/ꢁbuttons) must appear on  
your telephone to allow Tandem connections to be established from your telephone.  
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Features  
Two (Tandem) CO Line Connection  
o To connect two outside lines using a [DN] button  
1. Press &21)ꢀ7516  
while talking on an  
outside call using a  
[DN] button.  
You hear dial tone. The [DN] LED flashes (conference  
rate).  
2. Enter a CO Line  
access code and then  
the outside telephone  
number.  
See Table 11 on Page  
108 for CO Line  
access codes or ask  
your System  
Administrator.  
3. Press &21)ꢀ7516  
after the party  
The [DN] LED flashes (in-use rate), and all parties are  
conferenced.  
answers.  
...or [DN] to return to  
the original  
connection if you  
receive a busy tone/  
no answer.  
4. Press &21)ꢀ7516  
You hear dial tone before  
you hang-up. The [DN]  
TRK-TRK N1 N2  
JAN 10 THU 11: 57  
and hang-up.  
LED flashes (exclusive-  
hold rate) and the two lines  
are connected. N1 and N2  
identify the connected CO  
lines.  
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Features  
Two (Tandem) CO Line Connection  
Note If the public telephone company provides auto  
disconnect, the connection may release  
automatically when the parties hang up. If not,  
the lines must be supervised to be  
disconnected. See To connect two outside  
lines (using a &2 button)on Page 72.  
o To connect two outside lines (using a &2 button)  
1. Press &2  
...or 3/ and dial a  
You hear dial tone.  
telephone number.  
2. After the party  
answers, press  
You hear dial tone. The CO LED flashes (conference  
rate). The new CO LED flashes (in-use rate).  
&21)ꢀ7516.  
3. Press another &2  
...or 3/ and dial a  
telephone number.  
...or on some  
It is not necessary to have both &2 buttons on your  
telephone.  
systems, you can  
press &21)ꢀ7516  
and dial a CO Line  
access code and then  
dial a telephone  
number.  
4. Press &21)ꢀ7516  
after the party  
The CO LEDs both flash (in-use rate) and all parties  
are conferenced.  
answers.  
...or the original &2  
button if you receive  
a busy tone/no  
answer.  
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Features  
Two (Tandem) CO Line Connection  
5. Press &21)ꢀ7516  
You hear dial tone. Both  
CO LEDs continue to flash  
(exclusive-hold rate) and  
the two lines are connected.  
N1 and N2 identify the  
TRK-TRK N1 N2  
JAN 10 THU 11: 57  
and hang up.  
connected CO lines.  
The LED turns OFF when the parties hang-up.  
Note If the public telephone company provides auto  
disconnect, the connection may release  
automatically when the parties hang up. If not,  
the lines must be supervised to be  
disconnected.  
o To supervise a tandem call and release it  
1. Press [DN]  
...or &2  
You are connected to both  
TRK-TRK N1 N2  
JAN 10 THU 11: 57  
CO lines. Both CO LEDs  
flash (in-use rate). N1 and  
N2 identify the connected  
CO lines.  
...or 3/.  
2. Go back on-hook if  
Both CO LEDs turn OFF, and the connection is  
the parties have hung released.  
up  
...or press &21)ꢀ  
7516 and hang-up  
if the parties are still  
talking.  
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Features  
Voice Mail Integration  
Voice Mail Integration  
This section explains how to program your telephone to forward and retrieve  
messages when using a Toshiba Voice Mail System with your Strata DK system. Refer  
to the appropriate Toshiba Voice Mail User Guide for more information:  
o
o
Stratagy Voice Processing User Guide  
Toshiba VP User Guide  
To direct forwarded calls to your mailboxyour personal storage space for voice  
messagesand to ensure that callers receive your personal greeting, you must store a  
Voice Mail (VM) Identification (ID) code. You need to store the ID code only once.  
Once the ID code is stored, whenever a call is forwarded from your station, it is  
automatically sent to voice mail and to your mailbox. Your [PDN] and up to four  
[PhDNs] can be set up for unique (or the same) mailbox numbers. Telephones must  
be programmed as the owners of a [PhDN] to be able to use this feature.  
o To assign a voice mail message mailbox number  
This procedure is required for the initial storage of VM ID code to the Toshiba Voice  
Mail system. Once programmed, these digits remain in memory until changed. To  
change the code, repeat this procedure.  
1. Press [DN] + ꢂꢍꢃꢍ.  
You hear confirmation tone.  
656 ID CODE SET  
2. Enter the voice mail  
Example: for Toshiba voice  
ID code and the voice mail systems, enter ꢌꢉ + the  
91203  
mailbox [DN], plus  
any required pauses  
(up to 16 characters).  
mailbox number.  
203= mailbox number of the  
[DN] you pressed in Step 1.  
3. Press 5'/ (or ).  
You hear a confirmation  
tone. The LCD confirms the  
data storage.  
DATA PROGRAMED  
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Features  
Voice Mail Integration  
o To cancel the mailbox number  
o Press [DN] + ꢂꢍꢃꢍ + Your mailbox number is canceled.  
5'/ (orꢁꢂ).  
You can program a flashing 0:ꢀ)/ to automatically retrieve your voice mail  
messages when it is pressed. Storing the message retrieval sequence in Steps 1~4  
below is required only once. It remains in memory unless cancelled or changed.  
o To assign the message retrieval sequence  
1. Press [DN] + ꢂꢍꢃꢄ.  
You hear a confirmation  
tone.  
657 ID CODE SET  
2. Enter the voice mail  
system code and the  
voice mailbox [DN],  
plus any required  
pauses (16 chars.  
max.).  
Example: for Toshiba voice  
mail systems, enter ꢌꢎ + the  
mailbox number.  
92203  
203= mailbox number.  
3. Enter your security  
code.  
By storing your security code, you avoid having to  
enter your code every time you access your mailbox;  
however, this also allows anyone to retrieve your  
messages from your phone. If a security code is not  
desired, do not include it.  
4. Press 5'/ (or ).  
You hear confirmation tone.  
The LCD confirms the data  
DATA PROGRAMMED  
storage.  
o To retrieve messages with MW/FL button  
o Press the MW/FL  
Message is retrieved.  
flashing LED.  
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Features  
Voice Mail Integration  
o To cancel automatic retrieval  
o Press [DN] + ꢂꢍꢃꢄ + Automatic retrieval is canceled.  
5'/ (or ).  
o To retrieve multiple messages (LCD Telephones)  
1. Press 0:ꢀ)/ with  
The displayed station is  
called.  
the flashing LED.  
2. Press 6&5/ to rotate When a message waiting  
NO. 203  
through more  
message waiting  
sources.  
voice mail is displayed, a V  
follows the station number.  
If a + sign is displayed, you  
have message waiting  
indications from more than  
one source (voice mail or  
stations).  
CALL 200 216V+  
By setting Call Forward to the Toshiba Voice Mail System on your telephone, callers  
are automatically connected to your voice mailbox.  
Note Call Forward buttons can only be used to Call Forward [PDNs]; access codes  
can be used to Call Forward [PDNs] or [PhDNs].  
o To forward calls to voice mail  
1. Press &)$&, &)%,  
&)%ꢀ1$, &)1$, or  
&))  
The LED flashes.  
Note Select the button that reflects the type of call  
you want to forward to voice mail (e.g.,  
forward all calls, forward busy/no answer  
calls, etc).  
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Features  
Voice Mail Integration  
...or a [PDN] or  
[PhDN] + access  
code.  
You hear a confirmation tone after entering the access  
code. The Call Forward access codes are:  
Call Forward-All Calls:  
Call Forward-Busy:  
ꢂꢍꢇꢉ  
ꢂꢍꢇꢎ  
ꢂꢍꢇꢋ  
ꢂꢍꢇꢆ  
Call Forward-No Answer:  
Call Forward-Busy-No Answer:  
2. Dial the Voice Mail  
System Directory  
See your System Administrator for the correct voice  
mail [DN]. After dialing, you hear confirmation tone.  
number__________.  
3. Press &)  
If your phone has &) assigned, its LED lights steady  
red.  
...or 6'6 (or ) +  
5'/ (or ) + 63ꢅ5.  
o To cancel Call Forward  
o Press &)  
The Call Forward LED turns off.  
...or a [PDN] or  
[PhDN] + ꢂꢍꢇꢉ,  
then hang up.  
You hear a confirmation tone, and Call Forward is  
cancelled.  
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Features  
Voice Mail Integration  
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LCD Operation  
3
This chapter covers the LCD, its buttons and displays. Special features available only  
with the LCD are described in detail and step-by-step instructions on using them are  
given. (For electronic telephone standard features, see Chapter 1 The Grand Tour.)  
Control Buttons  
The 02'(, 3$*( and 6&5/ buttons are active when your telephone is idle. Table 8  
on Page 79 lists button functions.  
Table 8  
Button Definitions  
Button  
Definitions  
Cancels the beeping tone when using timed reminders and enables you to enter/  
exit the following mode functions.  
Used to exit another mode and return to clock/calendar display (see To  
exit from any modeon Page 80).  
Busy Lamp Field (BLF) display (see Busy Lamp Field (BLF) Display”  
on Page 81).  
02'(  
Busy station messaging (see Silent Messaging (Busy Station)on  
Page 94).  
Called station messaging (see Notification Station Messagingon  
Page 91).  
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LCD Operation  
Control Buttons  
Table 8  
Button Definitions (continued)  
Button  
Displays LCD message number NN, where NN can be personal  
messages or system messages. Modeꢁꢃ only displays the selected  
message. It cannot be used to edit or create a new message.  
02'(  
(continued)  
Speed Dial number check and memo dialing (see Retrieve and Auto  
Dial Lost Callson Page 84).  
Caller ID/ANI/DNIS information mode OFF (see Caller ID/ANI/DNIS  
Information Modeon Page 82).  
ꢍꢇ  
ꢍꢉ  
Caller ID/ANI/DNIS information mode ON (see Caller ID/ANI/DNIS  
Information Modeon Page 82).  
Caller ID/ANI/Lost Call stored information display (see Retrieve and  
Auto Dial Lost Callson Page 84).  
ꢍꢎ  
ꢍꢆ  
ꢌꢆ  
View Call Park Orbit list (see Call Park Orbit List Displayon Page 84).  
Remote called station messaging (see Group Notification Station  
Messagingon Page 93).  
Remote calling station messaging (see Notification Station  
Messagingon Page 91).  
ꢌꢃ  
o
o
Changes Busy Field groups.  
Changes displays (date/time, elapsed time,  
message, call forward, dialed number).  
NO. 204  
AY 24 MON 12: 05  
3$*(  
6&5/  
o
Scrolls through speed dial numbers when in  
Mode 8.  
o
o
Scrolls through message waiting numbers.  
Scrolls through the speed dial digits (if more than 16 digits) when in Mode 8.  
o To exit from any mode  
1. Press 02'(.  
MODE NO. ?  
2. Press .  
The LCD displays date/day/  
time.  
JUNE 03 TUE 03:54  
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LCD Operation  
Busy Lamp Field (BLF) Display  
Busy Lamp Field (BLF) Display  
This feature displays when a station is busy or ringing on any type of [DN] or CO  
Line. If one or all telephone [PDNs] are in use on another telephone, the telephone  
shows busy on the BLF, even though it may be idle. If a telephone is in the DND  
mode, the telephone BLF appearance displays busy.  
Starting with the number entered, the BLF displays a group of 10 [PDNs] per line; a  
total of 20 for the LCD. Pressing 3$*( scrolls the display. The BLF mode stops all  
other displays from appearing on your LCD.  
1. Press 02'( + .  
BLF NO. ?  
2. Press if [PDNs] are For example, if you enter 2#  
200 0 . . . 5 . . . . .  
two digits  
for 200, the list of telephone  
[DNs] beginning with the  
200 display.The sample  
LCD (shown at right)  
indicates that stations 200,  
205, and 217 are in use or  
DND mode.  
210 . . . . . . 7 . . .  
...or enter the first  
digit of a three-digit  
[PDN]  
...or enter the first two  
digits of a four-digit  
[PDN].  
3. Press .  
4. Press 3$*( to rotate The 200/210 group changes  
210 . . . . . . 7 . . .  
220 . . 2 . 4 . . . . 9  
BLF groups.  
to 210/220.  
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LCD Operation  
Caller ID/ANI/DNIS Information Mode  
Caller ID/ANI/DNIS Information Mode  
Automatic Number Identification (ANI) information cannot co-exist on the same  
telephone LCD with Dialed Number Identification Service (DNIS) information. If  
your system is programmed to receive both ANI and DNIS information on incoming  
calls, press 3$*( while the call is ringing to alternate between DNIS and ANI/Caller  
ID LCD displays. After you answer the call, you cannot alternate between displays.  
DNIS  
Incoming DNIS telephone numbers can be correlated in the system database with  
assigned DNIS names. These names, up to 16 alphanumeric characters, display on  
your telephones LCD, enabling incoming calls to be instantly identified and  
appropriately answered. Table 9 on Page 83 shows DNIS samples.  
ANI/Caller ID  
If your telephone is programmed to receive Caller ID names and numbers, the calling  
party name displays.  
o To display the number while the call is ringing  
o While the call is  
MR. JONES  
LINE 3 RINGING  
ringing, press 3$*(.  
Table 9 on Page 83 shows ANI samples. If Caller ID was activated, then the caller  
name and/or number would appear on the first line.  
o To activate the Caller ID/ANI or DNIS display mode  
o Press 02'( + ꢍꢉ. The system default is ON.  
o To deactivate the Caller ID/ANI or DNIS display mode  
o Press 02'( + ꢍꢇ.  
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LCD Operation  
Caller ID/ANI/DNIS Information Mode  
Table 9  
DNIS/ANI Samples  
Function  
ANI/Caller ID Number1  
DNIS/Caller ID Name  
TOSHIBA TSD  
LINE CALLING  
CN: 7145556782  
LINE 3 RINGING  
Incoming Call  
3
TOSHIBA TSD  
LINE RINGING  
Incoming ACD Call  
3
Answered incoming or transferred call.  
Display changes to call duration.  
CN: 7145556782  
ANSWERED LINE 3  
TOSHIBA TSD  
ANSWERED LINE 3  
HOLD LINE  
3
Call placed on-hold.  
SEP TUES 18:30  
9
CN: 7145556782  
LINE 3 RECALL  
TOSHIBA TSD  
Held call recalls your station.  
LINE  
3
RECALL  
Station 201 is transferring a call to you  
(station 200).  
NO. 200  
201 CALLING  
CN: 7145556782  
LN 3 TRANS 201  
TOSHIBA TSD  
LINE TRANS 201  
Transferred station (201) hangs up.  
Transferred call recalls your station (201).  
Call forwarded to your phone.  
3
CN: 7145556782  
L 3 RECALL 201  
TOSHIBA TSD  
RECALL 201  
L
3
TOSHIBA TSD  
LINE CALL 201  
3
1. Caller ID numbers do not display CN: before the number, whereas ANI does.  
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LCD Operation  
Call Park Orbit List Display  
Call Park Orbit List Display  
This feature enables you to monitor (view) the calls that are parked at your station.  
o Press 02'( + ꢍꢆ  
while your phone is  
idle.  
LCD shows the CO Line  
number (003) and the orbit  
number where the call is  
parked (900).  
LN 3 ORBIT 900+  
...or 2UELWꢁ/LVW. To  
scan the Orbit List,  
press 6&5/.  
Retrieve and Auto Dial Lost Calls  
The system automatically saves the numbers for all calls that ring at your telephone,  
but are unanswered (lost calls). This feature enables you to view the stored  
information, view the time and date, delete the information without returning the call,  
and/or Auto Dial the saved numbers.  
o To view lost calls  
1. Press 02'( + ꢍꢎ.  
The phone number and  
caller name are displayed on  
your LCD. ANI/Caller ID  
numbers always include  
area codes.  
MR. JONES  
7145553700  
2. Press 6&5/  
The next lost call is  
displayed.  
MR. SMITH  
7145568725  
...or  
The lost call prior to the call  
displayed after pressing  
6&5/ is displayed.  
MS. DOE  
7143723546  
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LCD Operation  
Retrieve and Auto Dial Lost Calls  
...or 3$*(.  
You can toggle between the  
phone number and caller  
name screen and the date  
and time screen.  
MR. JONES  
7145553700  
Note CN: Identifies ANI  
calls as opposed to  
Caller ID calls  
which do not  
display CN:.  
06/02 17: 46  
CN: 7145553700  
o To delete lost call  
1. Press 02'( + ꢍꢎ.  
The first lost call phone  
number and caller name are  
displayed on your LCD.  
ANI/Caller ID numbers  
always include area codes.  
MR. SMITH  
7145568725  
2. Press 6&5/  
The next lost call is  
displayed.  
...or  
The lost call prior to the call  
displayed after pressing  
6&5/ is displayed.  
MS. DOE  
7143723546  
...or .  
The lost call information is deleted without auto  
dialing the call.  
o To Auto Dial the lost call  
1. Press 02'( + ꢍꢎ.  
The phone number and  
caller name are displayed on  
MR. SMITH  
7145568725  
your LCD. ANI/Caller ID  
numbers always include  
area codes.  
2. Press 6&5/  
The next lost call is  
displayed.  
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LCD Operation  
Messages  
...or .  
The lost call prior to the call  
displayed after pressing  
6&5/ is displayed.  
MS. DOE  
7143723546  
3. Press &2  
...or a [DN] + CO  
You hear dial tone.  
Line access code.  
4. Press /&$'.  
The DK System auto dials the digit 1before dialing  
the saved, outgoing telephone number.  
Messages  
The LCD on your telephone can be used to send or receive  
at right). It can also display the names/numbers of the person  
BACK AT 2-PM-CALL  
MEETING FOR 3PM  
calling your telephone or the name of the person you are calling. Names and memos  
can also be set to display with speed dial numbers and timed reminders.  
You can write or edit a station message (10~19), fill in the blanksof system  
messages 62~64, enter a name/title that you want to display when other stations call  
your station (see Name/Number Displayon Page 98), or enter a Speed Dial (see  
Speed Dial Memoson Page 96) or Timed Reminder memo (see Timed Reminders”  
on Page 69).  
System messages 65~99, if available, are written by the System Administrator and  
cannot be edited by the user  
o To enter LCD characters  
1. Access message/  
A cursor () appears at the first character in the  
display.  
memo/name display.  
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LCD Operation  
Messages  
2. Enter the message/  
name/memo (up to 32  
alphanumeric  
See Table 10 on Page 87 for dial pad key equivalents.  
characters), using the  
following dial pad keys  
(dial pad shown at  
right):  
2358  
Move Right  
(Alpha mode only)  
moves right  
moves left  
ꢁ²ꢁtoggles between  
Move Left  
Toggles between  
alphanumeric  
characters  
alphanumeric mode  
(dial pad defaults to  
numeric mode)  
Scrolls alpha/  
special characters  
scrolls the alpha/  
special characters.  
3. To blank out any  
portion of a message,  
press (in alpha mode)  
and move the cursor to  
the right.  
Each character the cursor transverses is deleted.  
Table 10  
Dial Pad Key Equivalents  
Letter  
Key Equiv.  
Letter  
Key Equiv.  
Letter  
Key Equiv.  
ꢄꢇꢇ  
Symbol  
Key Equiv.  
ꢉꢇꢇꢇ  
A
B
C
D
E
F
G
H
I
ꢎꢇ  
ꢎꢇꢇ  
J
K
L
ꢃꢇ  
ꢃꢇꢇ  
S
T
:
+
/
ꢉꢇꢇꢇꢇ  
U
V
W
X
Y
Z
ꢈꢇ  
ꢉꢇꢇꢇꢇꢇ  
ꢉꢇꢇꢇꢇꢇꢇ  
M
N
O
P
Q
R
ꢈꢇꢇ  
ꢋꢇ  
ꢋꢇꢇ  
ꢍꢇ  
ꢍꢇꢇ  
Note Symbols shown  
above must be  
ꢌꢇ  
made in alpha  
character mode  
on the dial pad.  
ꢌꢇꢇ  
ꢉꢇꢇ  
ꢆꢇ  
ꢆꢇꢇ  
ꢉꢇ  
ꢄꢇ  
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LCD Operation  
Messages  
There are three basic LCD message functions:  
o
Advisory messaging enables you to store an informative message for LCD  
telephones that call your phone.  
o
Silent messaging enables you to write a message that you can send to busy LCD  
telephones. Silent messaging lets you communicate visually to someone who is  
occupied on the telephone.  
o
Notifications enable you to send your station number and message indication to  
another LCD station. Responding to the message, the called station receives your  
message.  
There are two types of messagesstation and system.  
System Messages 60~64  
System messages 60~64 are standard messages. You can fill in the blanksof  
messages 62~64 (see below). Example: Message 64 can be edited to read RETURN ON  
JAN. 4. This message is displayed to callers with LCD phones.  
System Message  
Number  
Preprogrammed message  
(Max. 32 digits per message)  
60  
61  
62  
63  
64  
OUT TO LUNCH  
IN A MEETING  
CALL _____________  
BACK AT __________  
RETURN ON________  
System Messages 65~99  
System messages 65~99 can only be programmed or permanently changed at the  
Administrators telephone. Any messages programmed at Administrators telephone  
remain in memory until canceled from Administrators telephone or until the system is  
reinitialized.  
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LCD Operation  
Messages  
Station Messages  
You can create up to 10 station messages (10~19). Once entered, a message can never  
be deleted; only overwritten. This is a station option that is enabled in system  
programming.  
o To enter/store a station message  
1. Press /&'ꢁ0  
The LCD M or [PDN] LED  
flashes.  
MSG NO. ?  
...or [PDN] + ꢂꢍꢈ.  
2. Enter the two-digit  
message number  
The current message, if any, is displayed.  
(10~19) to be stored.  
3. Enter the message.  
The LCD M or [PDN] LED lights, and the message  
displays. The message is now stored in system  
memory.  
(See To enter LCD  
characterson Page  
86.)  
4. Repeat Steps 1~3 for  
any additional  
messages you want to  
store.  
5. Press /&'ꢁ0  
The message displays on your LCD as an Advisory  
Message (see below). To cancel the message display,  
press [PDN] and dial ꢂꢍꢈ or press /&'ꢁ0.  
...or 63ꢅ5.  
o To set an advisory message for incoming calls  
1. Press /&'ꢁ0  
The LCD M or [PDN] LED  
flashes.  
MSG NO. ?  
...or a [PDN] + ꢂꢍꢈ.  
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LCD Operation  
Messages  
2. Enter the desired  
The selected message  
displays. This assumes the  
message has already been  
stored in memory.  
message number:  
MSG NO. 10  
ꢉꢇ~ꢉꢌ (station)  
...or ꢍꢇ~ꢌꢌ (system)  
3. Press /&'ꢁ0  
The message displays on your LCD. The LCD M  
[PDN] LED lights continuously. The selected message  
is sent to LCD phones when they call your [PDN] or  
any [PhDN] owned by the telephone.  
...or 63ꢅ5.  
4. Press 3$*( to  
display the message  
instead of the CF  
display if you have  
Call Forward set.  
o To cancel an advisory message that has been set at your station  
o Press /&'ꢁ0  
The LED goes out. If a station message was sent, this  
procedure does not erase it.  
...or [PDN] + ꢂꢍꢈꢁ+  
63ꢅ5.  
o To set an advisory station message for a remote station  
1. Press 02'( + ꢌꢃ  
while your telephone  
is idle.  
MODE 95  
DEST EKT NO.?  
2. Dial the destination  
[PDN].  
207 = the destination [PDN]  
MODE 95 DEST EKT  
EKT NO. 207  
3. Press 3$*(.  
MW TO ST123  
MSG NO?  
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LCD Operation  
Messages  
4. Enter the message  
number (station  
ꢉꢇaꢉꢌ; system  
ꢍꢇaꢌꢌ).  
This assumes the message is  
already stored in memory.  
MW TO STXXX  
MSG NO?10  
5. Press 3$*(.  
6. Press 02'(.  
7. Press .  
Remote calling station  
messaging allows you to set  
a calling station message for  
only one station at a time.  
207 = the [PDN] where the  
message is to appear.  
010 = the message number.  
CALL 207-010M  
Called Station  
M
= message is set.  
Your LCD shows the time  
and date. The message is  
displayed at station 207.  
LCD telephones calling  
station 207 receives the  
message.  
SENT 207  
Your Station  
Message Notification  
With an LCD telephone, you can set short messages (up to 32 characters) that display  
to callers with LCD telephones. Any station can record a message; however, only  
stations with an LCD are able to see the stored messages.  
Notification Station Messaging  
Your station number and a message indication can be sent to another LCD station.  
When that station responds, it receives the message.  
1. Press [PDN] and dial Station does not answer or is busy.  
the station DN.  
2. Press 02'( + .  
MW TO STXXX  
MSG NO.?  
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LCD Operation  
Messages  
3. Enter the message  
Station message (10~19), system message (60~99).  
The LCD displays the message. This assumes the  
message has already been stored in memory.  
number.  
4. Press 06*ꢁ:.  
MSG W LED flashes on the  
called station and the LCD  
CALL 204-207M  
displays:  
Called Station  
204 = the called [DN]  
207 = the [PDN] of the  
station that sent the message  
M = message has been sent.  
Your LCD displays:  
SENT 204  
204 = the called [DN]  
SENT = message has been  
Your LCD  
sent.  
5. Press 63ꢅ5 or hang  
up to release.  
o To receive a notification station message  
o Press 06*ꢁ: when the LED flashes.  
o To cancel the message from the telephone that has the message set  
o Press [PDN] and dial XXX is the [PDN] of the telephone that has the  
ꢂꢍꢆ;;;.  
message set.  
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LCD Operation  
Messages  
Group Notification Station Messaging  
This feature enables a station to set a Called Station Message for a group of stations.  
1. Press 02'( + ꢌꢆ.  
Prompted for the destination  
number.  
MODE 94  
DEST EKT NO.?  
2. Dial the destination  
[DN]  
Station groups correspond  
to the same stations that are  
in respective Page groups  
assigned in system  
MODE 94  
DEST EKT NO. 207  
...or press ꢂꢋꢇ for all  
call page stations,  
programming.  
...or enter a group  
code (ꢂꢋꢉ~ꢂꢋꢈ).  
207=destination [DN] or  
group number.  
ꢂꢋꢉ~ꢂꢋꢈ for Page Group  
1~8 respectively.  
3. Press 3$*(.  
MODE 94  
ORG EKT NO.?  
4. Dial the originating  
[PDN].  
This can be your number or  
another station number.  
MODE 94  
ORG EKT NO. XXX  
5. Press 3$*(.  
MSG NO.?  
6. Enter the message  
number (station  
ꢉꢇ~ꢉꢌ; system,  
ꢍꢇ~ꢌꢌ).  
The LCD displays the  
message. In this example,  
system message 60 was  
entered. This assumes the  
message is already stored in  
memory.  
OUT TO LUNCH  
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LCD Operation  
Messages  
7. Press 3$*(.  
MSG NO.?  
8. Press 02'(.  
MODE NO.?  
9. Press .  
At the destination station,  
the LCD displays the  
originating station number  
and the 06*ꢁ: LED  
flashes.  
SENT 207M  
o To receive a notification message  
o Press 06*ꢁ:.  
o To cancel the message from the telephone that has the message set  
o Press [PDN] and dial XXX is the [PDN] of the telephone that has the  
ꢂꢍꢆ;;;. message set.  
Silent Messaging (Busy Station)  
An audible tone and an LCD message can be sent to an LCD station that is busy. The  
busy station can return a message to the calling station LCD. The two stations may  
continue this procedure to carry on a silentconversation.  
1. Press 02'( + ꢎ  
when you receive a  
busy tone.  
The called number is  
displayed, 210=[DN], and  
you are prompted for the  
message number.  
OVER TO ST210  
MSG NO?  
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LCD Operation  
Messages  
2. Enter the message  
number.  
Station message (10~19)  
and system message  
(60~99). The LCD displays  
the message. This assumes  
the message is already  
stored in memory.  
3. Press 3$*(.  
The destination station  
beeps four times and the  
message displays for 30  
seconds or until you hang  
up.  
Your LCD confirms the  
message was sent.  
MSG SENT  
o To return to a busy station message after receiving a busy station message  
1. Press 02'( + .  
You are prompted for the  
message number.  
OVR TO ST210  
MSG NO?  
2. Enter the message  
number.  
Station message (10~19) and system message (60~99).  
The LCD displays the message. This assumes the  
message is already stored in memory.  
3. Press 3$*(.  
Your LCD confirms the  
message was sent.  
MSG SENT  
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LCD Operation  
Memos  
Memos  
Speed Dial Memos  
You can store names (12 characters maximum) for each of 40 station speed dial  
numbers. The memo pad of names can be scrolled to select the appropriate party. The  
station must be enabled via system programming for LCD message memory.  
o To program Speed Dial names and numbers  
1. Press 5'/ (or ),  
then 6'6 (or ).  
ꢁꢀ  
2. Dial a station speed  
dial code.  
See Table 14 on Page 110  
for speed dial codes.  
# * 10 SPEED DIAL  
3. Press 02'(.  
If a name was previously  
stored on this code, it  
appears on the top line.  
*10 NAME  
SPEED DIAL  
4. Enter the name or  
memo (12 characters  
maximum).  
The name appears on the bottom line as you enter it.  
(See To enter LCD characterson Page 86.)  
5. Press 02'(.  
6. Enter a phone number The number displays on the top line as you enter it.  
(16 characters  
maximum).  
7. Press 5'/ (or ) to  
record data in  
memory.  
o To display the SD number and memo  
o Press 02'( +  
X~X is the speed dial number to be displayed.  
ꢈ;a;.  
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LCD Operation  
Memos  
o To dial a SD number  
1. Press 02'( + ꢈ  
when your phone is  
idle.  
2. Enter Station Speed  
Dial Code  
SPEED DIAL NO. 10  
...or System Speed  
Dial Code.  
3. Press 3$*( to see  
more of the directory  
of numbers/memos.  
4. Press an available &2 The number is dialed.  
...or [DN] and enter a  
CO Line access code.  
o To check a SD number  
1. Press 02'( + ꢈ  
when phone is idle.  
MODE NO.? 8  
2. Dial a speed dial  
number.  
TOSHIBA is the memo (up to  
12 characters).  
*11 TOSHIBA  
7145553700  
714 583 3700 is the number  
(up to 16 digits).  
3. Press 3$*( to scan  
the directory for the  
appropriate number/  
memo.  
If the number is longer than 16 digits, a +appears in  
the far right corner of the display.  
4. Press 6&5/ to  
display any remaining  
digits.  
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LCD Operation  
Name/Number Display  
Timed Reminders  
See Timed Reminderson Page 69.  
Name/Number Display  
This feature enables you to enter a name/title, telephone number, location, etc. in  
system memory. This name/title (e.g., LOBBY) displays on your LCD while it is idle,  
and on other station LCDs when you call them or they call you.  
Name display information for non-LCD telephones or voice mail/auto attendant  
devices may be entered by the System Administrator for display on other stations  
LCDs when called.  
When this feature is set, your Name/Number displays during direct, forwarded, and  
hunted calls. The name/number is not displayed on overridden or OCA calls.  
o To enter name/number information  
1. Press [DN] + ꢂꢍꢎꢉ.  
You are prompted for your  
name.  
USER NAME ?  
2. Enter the new  
information (up to 16  
characters can be  
entered, e.g., your  
name and station  
number). See To  
enter LCD  
characterson Page  
86.  
3. Press 63ꢅ5.  
The information is stored  
and appears on the top line  
of your station LCD.  
TOSHIBA EXT. 200  
DATE DAY TIME  
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LCD Operation  
Name/Number Display  
When you call a station, the  
name/title displays on the  
bottom of the called station  
LCD.  
NO. 213  
TOSHIBA EXT. 200  
o To clear name/number display  
1. Press [DN] + ꢂꢍꢎꢇ.  
You hear confirmation tone, then busy tone.  
2. Press 63ꢅ5.  
During the clear, the  
NO. 213  
message on the right is  
USER NAME RESET  
displayed.  
After the clear, a name is  
displaced by message and  
call forward settings if they  
are set.  
NO. 213  
DATE DAY TIME  
Note This procedure does not erase the name/  
number. To restore the display, press [DN] +  
ꢂꢍꢎꢉ.  
o To erase name/number display  
1. Press [DN] + ꢂꢍꢎꢉ.  
Current information  
USER NAME ?  
displays on the lower line of  
the LCD. You are asked for  
the user name.  
2. Press in the alpha  
Blank characters replace the information.  
mode to enter blanks.  
3. Press 63ꢅ5.  
The information is erased and the [PDN] of the  
telephone is displayed.  
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LCD Operation  
Name/Number Display  
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DSS Console  
4
This chapter provides an overview of the Direct Station Selection (DSS) Console that  
is available for system operators who do not have an attendant console. It describes  
the features buttons and their associated LEDs. It applies to the DSS Console models  
HDSS2060 (see Table 10 on Page 102), HDSS1060, and HDSS6560.  
The DSS Console operates alongside of a electronic telephone to provide the  
telephone with 60 additional feature buttons. The buttons can be programmed for:  
o
&2 Line access  
$OOꢁ&DOOꢁ3DJH  
1LJKWꢁ7UDQVIHU  
o
o
o
6WDWLRQ and/or 6\VWHPꢁ6SHHGꢁ'LDO  
LEDs on the HDSS2060, HDSS1060, and HDSS6560 models light or flash red. For  
the HDSS2060 and HDSS1060 models, the CO and [DSS] LEDs act in the same  
manner as the electronic telephone and other LEDs on both of these models is red  
when activated.  
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DSS Console  
[DSS] Buttons  
Notes  
The button numbers  
o
shown in this figure  
are examples only  
and may not reflect  
the numbers on your  
particular station  
equipment.  
209  
208  
207  
206  
205  
204  
203  
202  
201  
200  
219  
218  
217  
216  
215  
214  
213  
212  
211  
210  
229  
228  
227  
226  
225  
224  
223  
221  
221  
220  
239  
238  
237  
236  
235  
234  
233  
232  
231  
230  
249  
248  
247  
246  
245  
244  
243  
242  
241  
240  
NT  
AC  
257  
256  
255  
254  
253  
252  
251  
250  
o
Not available on  
DK14 systems.  
2039  
[DSS] Buttons  
Each [DSS] button is associated with a particular station in your telephone system. It  
can be used to transfer an outside call to the associated station or to make a direct call  
to the associated station. The [DSS] LED lights steady red when the station associated  
with the [DSS] is ringing, busy on a call, or in the DND mode. When the associated  
station is idle, but all appearances of the station [PDNs] are busy or in-use by other  
stations, the [DSS] LED lights steady red.  
Note [DSS] buttons cannot call stations [PhDNs], Distributed Hunt Groups [DNs],  
or ACD Groups.  
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DSS Console  
Features  
Features  
The LED color indications described here apply to DSS Console models HDSS2060  
and HDSS1060. Flash conditions described here apply to all DSS Console models.  
Calling a Station  
To call a station [PDN] from a DSS Console, press the [DSS] associated with the  
station. A station call with a [DSS] button can be made on-hook or off-hook and with  
Voice First or Tone signaling. After pressing the button, treat the call like any other  
station call made from a electronic telephone.  
[DSS] LEDs show if the associated station is idle or busy. The LED is steady red if the  
station is busy or ringing, and is not lit if idle. If all the stations PDN buttons are  
being used by other stations, the [DSS] LED of the station lights steady red, but the  
station may be idle. If the station is in the DND mode, its [DSS] LED lights steady  
red.  
Transferring a Call  
You can transfer internal or outside calls to an idle station from a DSS Console. You  
can transfer a call to a busy station from your DSS Console. Use [DSS] to transfer the  
call, even though the [DSS] LED for the station you are transferring to is red.  
o To transfer a call to an idle station  
1. Press the [DSS]  
button associated  
with the called  
station.  
The call is automatically placed on hold. The CO or  
[DN] LED flashes at double the on-hold rate, and the  
[DSS] LED flashes.  
You hear a single-ring tone. If using the tone signaling  
mode, you hear successive ring tones.  
2. Announce the call.  
3. Hang up.  
With tone signaling, you have to wait for the called  
station to answer before announcing the call.  
The call rings the called station when you hang up.  
While the called station is ringing, the [DSS] LED is  
steady red, and the CO LED flashes at the on-hold rate  
or if on a [DN] button, it goes idle.  
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DSS Console  
Features  
When the called station answers the call, the [DSS]  
LED stays steady red, and the CO LED becomes  
steady red.  
If the station does not answer before a period set in  
system programming, the call recalls your station.  
o To transfer call with camp-on to a busy station  
1. Press [DSS] You may hear a busy tone. The original caller is  
corresponding to the  
busy station.  
placed automatically on hold. The CO or [DN] LED  
flashes at double the on-hold rate, and the [DSS] LED  
remains steady red.  
2. Hang up.  
The call rings the called station once with the camp-on  
tone. While the called station is receiving this tone, the  
CO LED on your telephone flashes (on-hold rate) or if  
you are on a [DN] button, it goes idle. The [DSS] LED  
remains steady red.  
When the called station answers the transferred call,  
the CO LED becomes steady red. The [DSS] LED  
remains steady red.  
Note If the busy station is in the DND mode, the  
call is not transferred, but recalls your  
telephone immediately.  
If the call is not answered after a specified recall time  
set in system programming, camp-on is cancelled and  
the transferred call rings back.  
Answering a (CO Line)  
If your DSS Console is equipped with a &2 button, you can answer CO Line calls  
from the console as you would from a electronic telephone. See Chapter 2 Features,  
beginning on Page 61 for detailed information.  
o Press the flashing &2.  
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DSS Console  
Features  
Speed Dial  
Your DSS Console may be equipped with 6' buttons that can be programmed to dial  
telephone numbers or to access features. 6' buttons on the console function like 6'  
buttons on electronic telephones. See Chapter 2 Features, beginning on Page 18 for  
detailed information.  
Paging  
You can make an announcement page to a group of station telephone speakers selected  
in system programming with $& on the DSS Console. 6' (if programmed) can be  
used for page announcements. See All Call Voice Pageon Page 22.  
Call Forward Override  
Either the [DSS] buttons on your DSS Console or the dial pad on the associated  
telephone can be set in system programming to ring stations that are in the Call  
Forward mode instead of being forwarded. Usually the consoles telephone is the unit  
activated to perform this function. This feature can be used to notify a person who  
forgets to deactivate the Call Forward feature after returning to the office.  
Important! DSS buttons cannot override Call Forward.  
o To override call forward with your DSS associated telephone  
1. Press &21)ꢀ7516  
or [PDN].  
2. Dial the station  
number set for call  
forward.  
Make the call as you would from any other station.  
This procedure assumes your station has a typical  
program setting.  
o To override call forward with your DSS Console  
o Press the station [DSS] set for call forward.  
Night Transfer  
You can use the DSS Console to make the system ring different telephones for  
incoming calls during different times of the day. See the Strata DK System  
Administrator Guide for more information on Night Transfer.  
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DSS Console  
Features  
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Access Codes  
A
This appendix contains access codes for outside Speed Dial (SD) numbers, CO lines,  
Paging Group and Paging Zone Codes.  
CO Line Access Codes  
CO lines are used when you dial an outside number. If your telephone does not have a  
&2 button, you can enter the appropriate code listed in Table 11 on Page 108 to access  
an outside line.  
You can also store the code on a 6' button for one-touch access. If you are storing a  
CO Line access code onto a Speed Dial code, enter ꢆꢆ before the CO access code  
(e.g., to store code ꢂꢄꢇꢇꢉ, enter ꢆꢆꢄꢇꢇꢉ).  
In some systems, is used as a general group code or to access Least Cost Routing  
(LCR). System users are required to dial in order to access an outside line. If you  
press in a system programmed with LCR, you may not hear internal dial tone,  
depending on system programming.  
See your System Administrator for the code which applies to your telephone.  
o To access a line  
o Press [PDN] + CO Line Access Code.  
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Access Codes  
Feature Access Codes  
Table 11  
CO Line Access Codes  
System  
CO Line Access Codes  
ꢌꢁRUꢁꢈꢇꢉaꢈꢇꢆꢁRUꢁꢂꢄꢇꢇꢉaꢂꢄꢇꢇꢆ  
ꢌꢁRUꢁꢈꢇꢉaꢈꢇꢈꢁRUꢁꢂꢄꢇꢇꢉaꢂꢄꢇꢇꢈ  
ꢌꢁRUꢁꢈꢇꢉaꢈꢇꢈꢁRUꢁꢂꢄꢇꢇꢉaꢂꢄꢇꢉꢎ  
ꢌꢁRUꢁꢈꢇꢉaꢈꢇꢈꢁRUꢁꢂꢄꢇꢇꢉaꢂꢄꢇꢉꢍ  
DK14  
DK16, DK16e  
DK40, DK40i  
DK424 (RCTUA)  
DK424 (RCTUBA/BB) and  
DK424i (B1CU)  
ꢌꢁRUꢁꢈꢇꢉaꢈꢇꢈꢁRUꢁꢂꢄꢇꢇꢉaꢂꢄꢇꢆꢈ  
ꢌꢁRUꢁꢈꢇꢉaꢈꢉꢍꢁRUꢁꢂꢄꢇꢇꢉaꢂꢄꢉꢆꢆ  
ꢌꢁRUꢁꢈꢇꢉaꢈꢉꢍꢁRUꢁꢂꢄꢇꢇꢉaꢂꢄꢎꢇꢇ  
DK424 (RCTUC/D) and  
DK424i (B2CAU/B2CBU)  
(B3CAU/B3CBU)  
DK424 (RCTUE/F) and  
DK424i (B5CAU/B5CBU)  
Notes  
o
o
o
ꢌꢁaccesses LCR or general line group.  
ꢈꢇꢉaꢈꢉꢍ accesses line groups 1~16, respectively.  
ꢂꢄꢇꢇꢉaꢂꢄꢎꢇꢇ accesses individual lines 1~200, respectively.  
Feature Access Codes  
See Table 12 on Page 109.  
Paging Access Codes  
Your telephone can be assigned to page groups. Telephones can be a member of more  
than one group and each group can have as many as 120 stations. Station users can  
access each group separately by dialing an access code (see Tables 12~13 on Page  
109).  
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Access Codes  
Paging Access Codes  
o To enter a paging group access code  
o Press [PDN] + Access Code.  
Table 12  
Paging Groups  
Paging Group  
Access Code  
ꢂꢋꢉꢉ  
Paging Group  
Station Group E  
Station Group F  
Station Group G  
Station Group H  
Access Code  
ꢂꢋꢉꢃ  
Station Group A  
Station Group B  
Station Group C  
Station Group D  
ꢂꢋꢉꢎ  
ꢂꢋꢉꢍ  
ꢂꢋꢉꢋ  
ꢂꢋꢉꢄ  
ꢂꢋꢉꢆ  
ꢂꢋꢉꢈ  
Table 13  
External Paging Zones  
Access Code  
External Paging Zone  
External Paging Zone  
Access Code  
DK14, DK40, DK40i, DK424, DK424i (all processors)  
Paging  
ꢂꢆꢄ  
Paging All Call,  
External Page Zone  
ꢂꢆꢇ  
All Call Page Zone  
DK40, DK40i, DK424 (RCTUA, RCTUBA/BB, RCTUC/D), and  
DK424i (B1CU, B2CAU/B2CBU, B3CAU/B3CBU)  
Zone A  
Zone B  
ꢂꢆꢈ  
ꢂꢆꢃ  
Zone C  
Zone D  
ꢂꢆꢉ  
ꢂꢆꢊ  
DK424 (RCTUE/F) and DK424i (B5CAU/B5CBU)  
Zone A  
Zone B  
Zone C  
Zone D  
ꢂꢆꢈꢅ  
ꢂꢆꢈꢋ  
ꢂꢆꢈꢆ  
ꢂꢆꢈꢌ  
Zone E  
Zone F  
Zone G  
Zone H  
ꢂꢆꢈꢈ  
ꢂꢆꢈꢃ  
ꢂꢆꢈꢉ  
ꢂꢆꢈꢊ  
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Access Codes  
Speed Dial Access Codes  
Speed Dial Access Codes  
The number of station and system speed dial numbers available to you depends on the  
size of your companys telephone system. Check with your System Administrator to  
find out which codes apply to your system.  
Once you store a telephone number on any of the codes listed below, you can dial the  
ꢉꢇ or 6' + ꢉꢇ.  
number by entering the code, such as  
Table 14  
Speed Dial Access Codes  
Station  
Speed Dial Codes  
System  
Speed Dial Codes  
Telephone System Size  
Small System  
(DK14, DK16, DK16e, DK40, DK40i, RCTUA)  
ꢅꢄaꢌꢇ  
ꢅꢄaꢌꢇ  
ꢃꢄaꢇꢇ  
Medium System  
(RCTUBA/BB and RCTUC/D, B1CU,  
B2CAU/B2CBU and B3CAU/B3CBU)  
ꢃꢄꢄaꢃꢇꢇ  
ꢋꢄꢄaꢇꢇꢇ  
Large System  
(RCTUE/F and B5CAU/B5CBU)  
ꢅꢄꢄaꢅꢆꢇ  
Table 15  
System Speed Dial Number Linking  
System Speed Dial Codes that can be linked to  
other Speed Dial Codes  
System  
DK14, DK16, DK16e, DK40, DK40i, RCTUA  
ꢇꢄaꢇꢇ  
RCTUBA/BB, RCTUC/D, B1CU,  
B2CAU/B2CBU and B3CAU/B3CBU  
ꢃꢇꢄaꢃꢇꢇ  
ꢇꢇꢄaꢇꢇꢇ  
RCTUE/F and B5CAU/B5CBU  
110  
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Centrex Application  
B
Your system may be equipped with the Centrex Application, which enhances its  
feature capability when installed behind a Centrex or PBX system.Your telephone  
may have access to one or more of the enhanced Centrex features listed below.  
Flexible Directory Numbering  
A station [PDN] can be three or four digits. It is, therefore, possible to match a station  
[PDN] and Centrex line extension number. Dial the entire station number when  
indicated.  
Note Some access code numbers may have been changed to avoid system  
numbering plan conflicts.  
Centrex Feature Buttons  
You can access some Centrex features by pressing a preprogrammed flexible button  
on your telephone, instead of dialing a Centrex access code. The Centrex access code,  
including the necessary flash and/or pause sequence, is activated when the button is  
pressed. See your Centrex or PBX operations manual for specific details.  
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Centrex Application  
Ringing Repeat  
Ringing Repeat  
The distinctive ring patterns available in your Centrex system are automatically  
repeated with your electronic telephone enabling you to answer appropriately for  
either outside, inside or callback calls.  
Delayed Ringing  
CO or Centrex line(s) can be programmed for a 12-second and/or 24-second ring  
delay at stations to permit alternate answering conditions. Answer the line when your  
telephone is ringing.  
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Button Labels  
C
Flexible Buttons  
All flexible buttons must be programmed for your telephone in system programming  
and vary for individual telephones. If a button does not appear on your display or  
telephone keystrip label, see your System Administrator for button assignments.  
Table 16  
Flexible Button Labels  
Button Label  
Definitions  
Automatic Busy Redial Button  
$%5  
Press to set up Automatic Busy Redial after receiving a busy tone on a  
dialed CO line call (not available on tie or DID CO lines).  
All Call Voice Page Button  
$&  
$&%  
Press to page all of the digital and electronic telephones in the All Call  
Page group.  
Automatic Callback Button  
Press to recall a busy station or station in the Do Not Disturb (DND)  
mode as soon as that station becomes idle or deactivates DND. Also  
used for CO line queuing.  
Account Code Button  
$&&17  
Press to enter a Voluntary Account Code anytime during a Central Office  
(CO) line call without interrupting the conversation.  
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Button Labels  
Flexible Buttons  
Table 16  
Flexible Button Labels (continued)  
Button Label  
Definitions  
Alert Signaling Buttons  
Press to alert with a distinctive sound and to indicate a pre-arranged  
meaning and visual indication to a predesignated station. Up to four  
Alert Signal buttons can be assigned to a telephone.  
$/(57ꢁꢍꢅaꢌꢎ  
Alarm Reset Button  
$/50  
Press to turn off a telephone alarm connected to a facility alarm  
mechanism.  
Background Music Button  
Press to turn Background Music ON or OFF over your station speaker.  
%*0  
Call Forward-All Calls Button  
Press to forward all calls to another station or voice mail device.  
&)$&  
Call Forward-Busy Button  
&)%  
Press to forward calls immediately to another station or voice mail  
device when your station is busy or in the DND mode.  
Call Forward-Busy/No Answer Button  
Press to forward calls immediately to another station or voice mail  
device when your station is busy or in DND mode. Also forwards calls  
when your station is not answered after 8~60 seconds (set at your  
station).  
&)%ꢏ1$  
Call Forward-No Answer Button  
&)1$  
&)ꢐ(;7  
&))  
Press to forward calls to another station or voice mail device when your  
station is not answered after 8~60 seconds (set at your station).  
Call Forward-External Button  
Press to forward Private or DID line calls to an external or internal  
telephone number.  
Call Forward-Fixed Button  
Press to forward all calls to a station or voice mail device assigned in  
system programming.  
Line Button  
&2  
Press to answer or access an outside Central Office (CO) line.  
Conference/Transfer Button  
Press to set up conference and transfer calls.  
&21)ꢏ7516  
Park Orbit Display Button - LCD Telephones Only  
Press to display call(s) parked in orbit. If there are multiple parked calls,  
a + sign appears on the LCD.  
&3'  
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Button Labels  
Flexible Buttons  
Table 16  
Flexible Button Labels (continued)  
Button Label  
Definitions  
&3ꢏ3*  
>'1@  
Press to park internal or outside call in orbit and announce to other  
telephones or paging speakers to retrieve the parked calls.  
Directory Number Button  
Press to answer a call to the Directory Number [DN] or to initiate a  
phone call. The [DN] is also known as an Extension Number or Intercom  
Number. You can have multiple [DN] buttons on your telephone,  
including DNs belonging to another telephone [SDN]. See Directory  
Button Definitionson Page 6 for more information.  
Do Not Disturb Button  
Press to lock your station in or out of the DND mode.  
'1'  
Door Lock Buttons  
Press to unlock a door lock mechanism.  
'5/,ꢁꢍꢄaꢌꢎ  
Direct Station Selection Button(s)  
Press to ring a preselected station. The LED associated with each DSS  
button provides the status (idle/busy) of the station assigned to the  
button.  
'66  
Flash Button  
Press to perform the following functions: Disconnect and recall dial tone  
on a CO line; access Centrex or PBX features; enter a pause or flash  
signal when programming speed dial numbers.  
)/$6+  
Group Pickup Button  
*53ꢏ3,83  
+2/'  
Press to pick up a call that is ringing a station that belongs to a Pickup  
Group that your station is a member of.  
Hold Button (Fixed)  
Press to hold internal or outside calls.  
Message Select Button  
/&'ꢁ0  
Press to allow system and personal messages to be displayed on the  
optional 32-character Liquid Crystal Display (LCD).  
Unanswered (Lost) Call Automatic Dial Button  
Press to automatically dial the stored ANI (Automatic Number  
Identification) or Caller ID number shown on the LCD. Unanswered calls  
will be stored on this button and on the LCD.  
/&$'  
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Button Labels  
Flexible Buttons  
Table 16  
Flexible Button Labels (continued)  
Button Label  
Definitions  
Microphone Cutoff Button  
Press to turn the microphone off/on while idle, providing privacy when  
you receive handsfree internal calls. Also functional when your station  
receives callsthe Mic button controls the microphone when you  
originate calls.  
0&2  
Microphone Button (Fixed)  
Press to turn the microphone off/on while telephone is in use.  
0,&  
Modem Button  
Press to reserve a modem from a pool. The LED of the button indicates  
the status of the modem pool. See the Strata DK PC/Data Interface User  
Guide.  
02'(0  
Additional Message Waiting Buttons  
Phantom Directory Numbers allow multiple Message Waiting buttons  
with LED indications for up to four different Directory Numbers [DNs]  
other than your Primary Directory Number [PDN]. It performs the same  
Message Waiting functions as the MW/FL button.  
06*ꢁ:  
0:ꢏ)/  
Message Waiting/Flash Button  
The MW/FL LED flashes to indicate that a message is waiting. Press the  
MW/FL button to call back the station or voice mail device that activated  
the LED. This button performs the following functions: Disconnect and  
recall dial tone on a CO line; access Centrex or PBX features; enter a  
pause or flash signal when programming speed dial numbers.  
Night Transfer Button  
17  
Press to control the systems CO line ringing pattern for after-hours  
incoming calls.  
Tenant Night Transfer Buttons  
Press the appropriate button to control the systems CO line ringing  
patterns for after hours incoming calls for either of the tenants that share  
a single Strata DK system.  
17ꢁꢍꢅaꢌꢎ  
17ꢁ/ꢁꢍꢅaꢌꢎ  
3$5,  
Night Transfer Lock Buttons  
Initiates entry of the NT Lock password. NT L LED will be on when the  
system ring mode (Day/Day2/Night) is locked.  
Park Button  
Press to park internal or outside calls in an orbit. Call retrieval can be  
made locally from the same parking telephone or remotely from a  
different telephone.  
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Button Labels  
Flexible Buttons  
Table 16  
Flexible Button Labels (continued)  
Button Label  
Definitions  
Pause (Long) Button  
3$8ꢏ/  
3$8  
Press to insert a 10-second pause when programming Speed Dial  
numbers.  
Pause Button  
Press to set either a one-half or two-second pause when programming  
Speed Dial numbers. (The pause time is set in system programming).  
Primary Directory Number Button  
Press to answer a call to the [PDN] or to initiate a phone call. The [PDN]  
is your Extension Number or Intercom Number. Your telephone can  
have up to four [PDN] buttons with your number. See Directory Button  
Definitionson Page 6 for more information.  
>3'1@  
Phantom Directory Number Button  
Up to eight [PhDN]s can be dedicated to a station or shared by a group  
of stations.See Directory Button Definitionson Page 6 for more  
information.  
>3K'1@  
Call Pickup Button  
Press to initiate a Directed Call Pickup of CO line, [DN], and page calls.  
3,83  
Tenant Call Pickup Buttons  
3,83ꢁꢍꢅaꢌꢎ  
If the system is shared by tenants, the Directed Pickup 1~4 buttons pick  
up ringing CO line calls for Tenants 1~4 respectively.  
Pooled Line Button  
3/  
Press to access an available CO line from a group of lines appearing  
under one button.  
Privacy Button  
35,9  
Press to block Privacy Override on common CO line buttons. This  
button does not block Busy Override or Executive Override.  
Privacy Release Button  
Press to release privacy on common CO line buttons, enabling other  
station users to enter your conversations on those buttons. Privacy  
release does not apply to common [DN] buttons which are always  
private.  
359ꢁ5/6  
5'/  
Redial Button  
Press to have the system redial the last telephone number you dialed or  
begin to store a speed dial number. If RDL is not programmed on your  
telephone, you can substitute the # key for any of its referenced  
procedures.  
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Button Labels  
Flexible Buttons  
Table 16  
Flexible Button Labels (continued)  
Button Label  
Definitions  
Release and Answer Button  
Press to disconnect or complete the transfer the current CO or [DN] call  
and automatically answer the new incoming CO or [DN] call.  
Operational for Pooled Lines, [DN], and CO line buttons.  
5/6ꢏ$16  
Release Button  
5/6  
Press to disconnect or complete the transfer of the current CO or [DN]  
call and to place your station in the idle condition.  
Save Button  
After dialing an outside or internal directory number, press to savethe  
number. Later, you can have the system automatically redial the number  
for you when you press the button after accessing an internal or outside  
line.  
6$9(  
Speed Dial Button  
Press to Speed Dial a telephone number or feature access codes. SD  
buttons can be used as either System Speed Dial numbers or Station  
Speed Dial numbers.  
6'  
Speed Dial Select Button  
Press to store and access Speed Dial number. If SDS is not  
programmed on your telephone, you can substitute the * key for any of  
its referenced procedures.  
6'6  
Speaker Button (Fixed)  
Press to turn the speaker on and off. This button also selects a line or an  
internal [PDN] if programmed for auto preference in system  
programming. Also used to disconnect on-hook speakerphone calls.  
63,5  
Start Button  
67$57  
68%  
Press to make an outgoing call using an ISDN trunk.  
Subaddress Button  
Press to enter a subaddress on an ISDN trunk outgoing call.  
Tone Button  
721(  
Press to change the outgoing dialing of the CO line in use from dial  
pulse to tone signaling.  
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Index  
A
about this book  
before you begin, 13  
BGM over telephone speakers, 24  
BLF display, 81  
busy override, 56  
button labels, 113  
conventions, viii  
organization, viii  
related documents, x  
ABR, 21  
ACB, 23  
access codes  
[DSS], 102  
CO line, 107  
[PDN], 6  
CONF/TRNS, 3  
directory number, 5  
feature, 7  
feature, 63  
speed dial, 110  
using, 25  
account code  
calls, 18  
forced account codes (verified/non-  
fixed, 3  
verified), 18  
alert signaling, 20  
flexible, 5  
HOLD, 3  
ANI/Caller ID, 82  
LCD, 8  
MODE, 79  
PAGE, 80  
RING, 4  
SCRL, 80  
SPKR, 4  
attendant console calling, 20  
auto dial lost calls, 84  
automatic busy redial, 21  
automatic callback, 23  
automatic hold, 24  
VOL, 4  
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Index  
C ~ H  
[DSS] button, 102  
C
call forward, 25  
all calls, 26  
busyno answer, 28  
external, 30  
fixed, 30  
emergency ringdown, 46  
executive override, 56  
exit from any mode, 80  
external paging zones, 109  
no answer, 27  
call park  
orbit list display, 84  
orbits, 32  
call pickup, 35  
feature access codes, 63  
feature buttons, 7  
call transfer, 37  
with camp-on, 37  
call answering (CO line), 104  
call forward override ([DSS]  
override), 105  
calling a station, 103  
night transfer, 105  
paging, 105  
speed dial, 105  
call waiting, 38  
called station messaging, 91  
caller ID/ANI/DNIS information mode, 82  
centrex application, 111  
CO line access codes, 107  
CONF/TRNS, 3  
conference calls, 39  
transfer to an idle station, 103  
flexible buttons, 5, 113  
forced account codes (verified/non-  
verified), 18  
control buttons, 79  
D
date  
timeday adjustment, 39  
delayed ringing, 112  
directory number, 5  
DISA  
internal calls, 40  
outgoing calls, 40  
DNIS, 82  
do not disturb (DND), 42  
do not disturb override, 56  
door lock, 43  
group called station messaging, 93  
group listening, 46  
group pickup, 36  
calls to other groups, 36  
calls within your group, 36  
H
handsfree answerback, 47  
door phone, 43  
120  
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handsfree monitoring, 47  
HOLD, 3  
hotline service  
station, 89  
message notification, 91  
messages, memos, and name display, 86  
emergency ringdown, 46  
microphone cut-off, 52  
mode button, 79  
I
incoming DISA calls, 40  
indicators  
N
LED, 10  
ISDN  
namenumber display, 98  
buttons, 16, 48, 118  
calling with a subaddress, 48  
feature codes, 64  
outgoing calling, 48  
off-hook call announce, 53  
outgoing DISA calls, 40  
override  
L
LCD, 7  
buttons, 8  
operation, 79  
telephones, 25  
incoming calls, 17  
outgoing call, 17  
LED indicators, 10  
liquid crystal display (LCD), 7  
lost calls  
busy, 56  
do not disturb, 56  
executive, 56  
privacy, 57  
override calls, 55  
P
retrieve and auto dial, 84  
page announcements, 57  
page button, 80  
paging group codes, 108  
phantom directory number, 6  
primary directory number, 6  
privacy  
M
memo, 96  
speed dial, 96  
timed reminders, 98  
message  
on-line, 58  
called station, 91  
group called station, 93  
silent (busy station), 94  
override, 57  
Strata DK Electronic Telephone 5/00  
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Index  
Q ~ V  
supervision, 72  
Q
quick reference, 15  
U
using access codes, 25  
R
release and answer, 59  
remote destination change, 31  
retrieve and auto dial lost calls, 84  
ringing repeat, 112  
voice mail integration, 74  
volume controls, 11  
voluntary account codes (verified/non-  
verified), 18  
S
saved number redial, 60  
scroll button, 80  
secondary directory number, 6  
silent messaging (busy station), 94  
speakerphone, 60  
speed dial, 61  
access codes, 110  
advanced features, 63  
chain dialing, 68  
number linking, 66  
pause and flash storage, 66  
long pause, 66  
memos, 96  
pause, 66  
SPKR, 4  
SP-OCA, 54  
start (ISDN) button, 16, 48  
sub (subaddress ISDN button), 48  
T
timed reminders, 69  
tonepulse dialing, 70  
two (tandem) CO line connection, 70  
[DN], 70  
122  
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