Toshiba Printer B 492L User Manual

TEC Barcode Printer

B-492L/R-TH10 SERIES

Owner’s Manual

Download from Www.Somanuals.com. All Manuals Search And Download.

Safety Summary

EO1-33032

6DIHW\ꢀ6XPPDU\ꢀ

Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions

necessary for safe handling are included in this manual. All warnings and cautions contained in this manual

should be read and understood before handling or maintaining the equipment.

Do not attempt to effect repairs or modifications to this equipment. If a fault occurs that cannot be rectified

using the procedures described in this manual, turn off the power, unplug the machine, then contact your

authorised TOSHIBA TEC representative for assistance.

0HDQLQJVꢀRIꢀ(DFKꢀ6\PEROꢀ

This symbol indicates warning items (including cautions).

Specific warning contents are drawn inside the symbol.

(The symbol on the left indicates a general caution.)

This symbol indicates prohibited actions (prohibited items).

Specific prohibited contents are drawn inside or near the symbol.

(The symbol on the left indicates “no disassembling”.)

This symbol indicates actions which must be performed.

Specific instructions are drawn inside or near the ● symbol.

(The symbol on the left indicates “disconnect the power cord plug from the outlet”.)

This indicates that there is the risk of death or serious injury if the

machines are improperly handled contrary to this indication.

:$51,1*ꢀ

Do not use voltages other than

the voltage (AC) specified on the

rating plate, as this may cause

fire or electric shock.

Do not plug in or unplug the power

cord plug with wet hands as this

may cause electric shock.

If the machines share the same

outlet with any other electrical

appliances which consume large

amounts of power, the voltage

will fluctuate widely each time

these appliances operate. Be sure

to provide an exclusive outlet for

the machine as this may cause

fire or electric shock.

Do not place metal objects or

water-filled containers such as

flower vases, flower pots or mugs,

etc. on top of the machines. If

metal objects or spilled liquid enter

the machines, this may cause fire

or electric shock.

Do not insert or drop metal,

flammable or other foreign

Do not scratch, damage or modify

the power cords. Also, do not

objects into the machines through

the ventilation slits, as this may

cause fire or electric shock.

place heavy objects on, pull on, or

excessively bend the cords, as this

may cause fire or electrical shock.

If the machines are dropped or

their cabinets damaged, first turn

off the power switches and

disconnect the power cord plugs

from the outlet, and then contact

your authorised TOSHIBA TEC

representative for assistance.

Continued use of the machine in

that condition may cause fire or

electric shock.

Continued use of the machines in

an abnormal condition such as

when the machines are producing

smoke or strange smells may cause

fire or electric shock. In these

cases, immediately turn off the

power switches and disconnect the

power cord plugs from the outlet.

Then, contact your authorised

TOSHIBA TEC representative for

assistance.

( i )

Download from Www.Somanuals.com. All Manuals Search And Download.

Safety Summary

EO1-33032

If foreign objects (metal

When unplugging the power cords,

be sure to hold and pull on the plug

portion. Pulling on the cord portion

may cut or expose the internal wires

and cause fire or electric shock.

fragments, water, liquids) enter

the machines, first turn off the

power switches and disconnect

the power cord plugs from the

outlet, and then contact your

authorised TOSHIBA TEC

representative for assistance.

Continued use of the machine in

that condition may cause fire or

electric shock.

Ensure that the equipment is

properly grounded. Extension

cables should also be grounded.

Fire or electric shock could

occur on improperly grounded

equipment.

Do not remove covers, repair or

modify the machine by yourself.

You may be injured by high

voltage, very hot parts or sharp

edges inside the machine.

This indicates that there is the risk of personal Injury or damage to

objects if the machines are improperly handled contrary to this indication.

&$87,21ꢀ

Precautions

The following precautions will help to ensure that this machine will continue to function correctly.

● Try to avoid locations that have the following adverse conditions:

* Temperatures out of the specification

* Shared power source

* Direct sunlight

* High humidity

* Dust/Gas

* Excessive vibration

● The cover should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild

detergent solution. NEVER USE THINNER OR ANY OTHER VOLATILE SOLVENT on the plastic

covers.

● USE ONLY TOSHIBA TEC SPECIFIED paper and ribbons.

● DO NOT STORE the paper or ribbons where they might be exposed to direct sunlight, high

temperatures, high humidity, dust, or gas.

● Ensure the printer is operated on a level surface.

● Any data stored in the memory of the printer could be lost during a printer fault.

● Try to avoid using this equipment on the same power supply as high voltage equipment or equipment

likely to cause mains interference.

● Unplug the machine whenever you are working inside it or cleaning it.

● Keep your work environment static free.

● Do not place heavy objects on top of the machines, as these items may become unbalanced and fall

causing injury.

● Do not block the ventilation slits of the machines, as this will cause heat to build up inside the

machines and may cause fire.

● Do not lean against the machine. It may fall on you and could cause injury.

● Care must be taken not to injure yourself with the printer paper cutter.

● Unplug the machine when it is not used for a long period of time.

Request Regarding Maintenance

● Utilize our maintenance services.

After purchasing the machine, contact your authorised TOSHIBA TEC representative for assistance

once a year to have the inside of the machine cleaned. Otherwise, dust will build up inside the

machines and may cause a fire or a malfunction. Cleaning is particularly effective before humid rainy

seasons.

● Our preventive maintenance service performs the periodic checks and other work required to maintain

the quality and performance of the machines, preventing accidents beforehand.

For details, please consult your authorised TOSHIBA TEC representative for assistance.

● Using insecticides and other chemicals

Do not expose the machines to insecticides or other volatile solvents. This will cause the cabinet or

other parts to deteriorate or cause the paint to peel.

(ii)

Download from Www.Somanuals.com. All Manuals Search And Download.

EO1-33032

TABLE OF CONTENTS

Page

1. PRODUCT OVERVIEW...........................................................................................................1-1

1.1 Introduction.....................................................................................................................1-1

1.2 Features.........................................................................................................................1-1

1.3 Unpacking ......................................................................................................................1-1

1.4 Accessories ...................................................................................................................1-1

1.5 Appearance of the Printer...............................................................................................1-2

1.5.1 Dimensions..................................................................................................................... 1-2

1.5.2 Front View ...................................................................................................................... 1-3

1.5.3 Side View ....................................................................................................................... 1-3

1.5.4 Interior ............................................................................................................................ 1-4

1.5.5 Operation Panel ............................................................................................................. 1-4

1.6 Appearance of the Power Supply Unit ............................................................................1-5

1.6.1 Dimensions..................................................................................................................... 1-5

1.6.2 Front View ...................................................................................................................... 1-5

2. PRINTER SETUP....................................................................................................................2-1

2.1 Precautions ....................................................................................................................2-1

2.2 Procedure before Operation ...........................................................................................2-2

2.3 Fitting the Fan Filter........................................................................................................2-2

2.4 Connecting the Cables to Your Printer............................................................................2-3

2.5 Connecting the Power Cord............................................................................................2-4

2.6 Turning the Printer ON/OFF............................................................................................2-5

2.6.1 Turning ON the Printer................................................................................................... 2-5

2.6.2 Turning OFF the Printer ................................................................................................. 2-5

2.7 Loading the Media..........................................................................................................2-6

2.8 Loading the Ribbon ......................................................................................................2-11

2.9 Inserting the Optional PCMCIA Cards ..........................................................................2-12

2.10 Test Print......................................................................................................................2-13

3. ON LINE MODE ......................................................................................................................3-1

3.1 Operation Panel..............................................................................................................3-1

3.2 Operation........................................................................................................................3-2

4. MAINTENANCE......................................................................................................................4-1

4.1 Cleaning .........................................................................................................................4-1

4.1.1 Print Head/Platen........................................................................................................... 4-1

4.1.2 Media Guide Plate/Pinch Roller/Sensors....................................................................... 4-2

4.1.3 Paper Holder .................................................................................................................. 4-4

4.1.4 Covers and Panels......................................................................................................... 4-4

4.2 Care/Handling of the Media and Ribbon.........................................................................4-5

5. TROUBLESHOOTING ............................................................................................................5-1

5.1 Error Messages..............................................................................................................5-1

5.2 Possible Problems..........................................................................................................5-2

5.3 Removing Jammed Media..............................................................................................5-3

5.4 Threshold Setting ...........................................................................................................5-3

6. PRINTER OPERATION...........................................................................................................6-1

6.1 Overview ........................................................................................................................6-1

6.2 Installing the Printer Drivers............................................................................................6-1

6.2.1 System Requirements.................................................................................................... 6-2

6.2.2 Driver Installation............................................................................................................ 6-2

6.2.3 Uninstalling the TEC B-492 Printer Driver ..................................................................... 6-6

Download from Www.Somanuals.com. All Manuals Search And Download.

EO1-33032

APPENDIX 1 SPECIFICATIONS ................................................................................................ A1-1

A1.1 Printer.......................................................................................................................... A1-1

A1.2 Options........................................................................................................................ A1-2

A1.3 Media .......................................................................................................................... A1-2

A1.3.1 Media Type .................................................................................................................A1-2

A1.3.2 Detection Area of the Transmissive Sensor...............................................................A1-3

A1.3.3 Detection Area of the Reflective Sensor ....................................................................A1-4

A1.3.4 Effective Print Area.....................................................................................................A1-4

A1.4 Ribbon......................................................................................................................... A1-5

APPENDIX 2 MESSAGES AND LED ......................................................................................... A2-1

APPENDIX 3 INTERFACE.......................................................................................................... A3-1

APPENDIX 4 SYSTEM MODE.................................................................................................... A4-1

A4.1 Operation Panel........................................................................................................... A4-1

A4.2 Overview ..................................................................................................................... A4-2

A4.3 Reset Mode................................................................................................................. A4-3

A4.4 Self-Diagnostic Test .................................................................................................... A4-3

A4.5 Printer Parameter Fine Adjustment.............................................................................. A4-6

A4.6 Test Print................................................................................................................... A4-14

A4.7 Dump Mode............................................................................................................... A4-20

A4.8 Additional Information................................................................................................ A4-21

A4.8.1 Self-Diagnostic Test Result Sample and Descriptions.............................................A4-21

A4.8.2 Maintenance Counter/Parameter Check Print Sample and Descriptions................A4-24

A4.8.3 Magnified Views of Slant Line Pattern......................................................................A4-27

APPENDIX 5 PRINT SAMPLES ................................................................................................. A5-1

GLOSSARIES

INDEX

CAUTION!

1. This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC.

2. The contents of this manual may be changed without notification.

3. Please refer to your local Authorized Service representative with regard to any queries you may have in

this manual.

Download from Www.Somanuals.com. All Manuals Search And Download.

1. PRODUCT OVERVIEW

EO1-33032

1.1 Introduction

1. PRODUCT OVERVIEW

Thank you for choosing the TEC B-492L/R series barcode printer. This

Owner’s Manual contains valuable information from general set-up to

confirming the printer's operation using test prints. You should read it

carefully to help you gain maximum performance and life from your

printer. This manual should be kept close at hand for everyday reference.

Please contact your TOSHIBA TEC representative for further

information concerning this manual.

1.1 Introduction

The B-492L/R printer has the following features:

1.2 Features

• Superior hardware, including a specially developed 12 dots/mm (300

dots/inch) thermal print head which gives very clear print quality at

print speeds of 127 mm/sec. (5 inches/sec.), 203.2 mm/sec. (8

inches/sec.), and 254 mm/sec. (10 inches/sec.).

• Separation of the power supply unit realized a compact body of the

printer.

• When the optional interface board is installed, Web functions such as

remote maintenance and other advanced network functions are

available.

• The PCMCIA Interface Board and the KB-80-QM Keyboard Unit are

provided as optional equipment.

Unpack the printer as per the Unpacking Instructions supplied with the

printer.

1.3 Unpacking

NOTES:

1. Check for damage or

scratches on the printer.

However, please note that

TOSHIBA TEC shall have no

liability for any damage of

any kind sustained during

transportation of the

product.

2. Keep the cartons and pads

for future transportation of

the printer.

When unpacking the printer, please check that the following accessories

are supplied with the printer.

1.4 Accessories

Owner’s Manual (1 copy)

(Doc./No. EO1-33032)

CD-ROM

(P/No. FMQB0083801)

Fan Filter

(P/No. FMBB0036801)

TEC Label/Tag Printer

B-492-QQ

Owner?s Manual

TOSHIBA TEC CORPORATION

EU Power Cord (1 pc.)

(P/No.: EKA-0055001)

US Power Cord (1 pc.)

(P/No. FBCB0030202)

1- 1

Download from Www.Somanuals.com. All Manuals Search And Download.

1. PRODUCT OVERVIEW

EO1-33032

1.5 Appearance of the Printer

Dimension: mm+(inch)

1.5.1 Dimensions

18 (0.7)

5 (0.2)

232.5 (9.2)

223 (8.8)

209.3 (8.2)

117.5 (4.6)

125 (4.9)

10 (0.4)

[L Type]

232.5 (9.2)

209.3 (8.2)

223 (8.8)

18 (0.7)

5 (0.2)

5x 5.5

117.5 (4.6)

10 (0.4)

125 (4.9)

[R Type]

1- 2

Download from Www.Somanuals.com. All Manuals Search And Download.

1. PRODUCT OVERVIEW

EO1-33032

1.5 Appearance of the Printer

1.5.2 Front View

Top Cover

Operation Panel

Media Inlet

Supply Window

Media Guide

[L Type]

[R Type]

1.5.3 Side View

DC Power Connector

Keyboard Interface

Connector

Serial Interface

Connector

(RS-232C)

PCMCIA Card

Slot (2 slots)

Parallel Interface

Connector

Print Head

(Centronics)

Expansion I/O

Interface Connector

[L Type]

[R Type]

1- 3

Download from Www.Somanuals.com. All Manuals Search And Download.

1. PRODUCT OVERVIEW

EO1-33032

1.5 Appearance of the Printer

1.5.4 Interior

Ribbon Stopper

Ribbon Shaft

Holder Plate

Head Lever

Pinch Roller Lever

Strip Roller Release Lever

[L Type]

[R Type]

1.5.5 Operation Panel

LCD Message Display

ON LINE LED (Green)

POWER

ON LINE

ERROR

POWER LED (Green)

ERROR LED (Red)

[FEED] Key

[PAUSE] key

FEED

RESTART

PAUSE

[RESTART] key

Please see Section 3.1 for further information about the Operation Panel.

NOTE:

The illustrations used hereafter are of the L type, as the operating procedure is common to both L and R types.

1- 4

Download from Www.Somanuals.com. All Manuals Search And Download.

1. PRODUCT OVERVIEW

EO1-33032

1.6 Appearance of the Power Supply Unit

1.6.1 Dimensions

Dimensions: mm+(inch)

2000 (78.7)

170 (6.7)

265 (10.4)

1.6.2 Front View

Power Switch

DC Power Connector

Inlet

1- 5

Download from Www.Somanuals.com. All Manuals Search And Download.

2. PRINTER SETUP

EO1-33032

2.1 Precautions

2. PRINTER SETUP

This section outlines the steps necessary to setup your B-492L/R printer

prior to its operation. The section includes precautions, connecting

cables, assembling accessories, loading media and ribbon, inserting an

optional memory card, and performing a test print.

• To insure the best operating environment, and to assure the safety of

the operator and the equipment, please observe the following

precautions.

2.1 Precautions

• Operate the printer on a stable, level, operating surface in a location

free from excessive humidity, high temperature, dust, vibration or

direct sunlight.

• Keep your work environment static free. Static discharges can cause

damage to delicate internal components.

• Make sure that the printer is connected to a clean source of AC Power

and that no other high voltage devices that may cause line noise

interference are connected to the same mains.

• Ensure that the printer is connected only to AC mains that has a

proper ground (earth) connection.

• Only use the power cable provided with this unit to power it..

• Do not operate the printer with the cover open. Be careful not to

allow fingers or articles of clothing to get caught into any of the

moving parts of the printer.

• Make sure to turn off the printer power and to remove the power cord

from the printer whenever working on the inside of the printer or

when cleaning the printer.

• For best results, and longer printer life, use only TOSHIBA TEC

recommended media and ribbons.

• Store the media and ribbons in accordance with their specifications.

• This printer mechanism contains high voltage components; therefore

you should never remove any of the covers of the machine as you may

receive an electrical shock. Additionally, the printer contains many

delicate components that may be damaged if accessed by unauthorized

personnel.

• Clean the outside of the printer with a clean dry cloth or a clean cloth

slightly dampened with a mild detergent solution.

• Use caution when cleaning the thermal print head as it may become

very hot while printing. Wait until it has had time to cool before

cleaning. Use only the TOSHIBA TEC recommended print head

cleaner to clean the print head.

• Do not turn off the printer power or remove the power plug while the

printer is printing or while the ON LINE lamp is blinking.

2- 1

Download from Www.Somanuals.com. All Manuals Search And Download.

2. PRINTER SETUP

EO1-33032

2.2 Procedure before Operation

2.2 Procedure before

Operation

This section describes the outline of the printer setup.

1. Unpack the accessories and printer from the box.

2. Refer to Safety Precautions in this manual and set up the printer at a

NOTE:

proper location.

To communicate directly

with a host computer, either

an RS-232C cable or

Centronics cable is required.

(1) RS-232C cable: 9 pins

(do not use a null modem

cable)

3. Attach the fan filter to the rear of the printer. (Refer to Section 2.3.)

4. The host computer must have an available serial port, Centronics

parallel port or a Ethernet (option) connection. (Refer to Section

2.4.)

5. Connect the DC power cord plug to the printer. Connect the AC

power cord to the Power Supply Unit. (Refer to Section 2.5.)

(2) Centronics cable: 36 pins

(3) Expansion I/O cable: 24

pins (Option)

6. Load the media in the printer. (Refer to Section 2.7.)

7. Adjust the position of the Feed Gap Sensor or Black Mark Sensor to

NOTE:

match the media being used. (Refer to Section 2.7.)

Use of a Windows Driver will

allow issuing media on the B-

492L/R printer from a

Windows application.

The printer can also be

controlled with its own

programming commands.

Please contact your TOSHIBA

TEC reseller for the

8. Load the ribbon onto the Ribbon Shafts. (Refer to Section 2.8.)

9. Turn the Power ON. (Refer to Section 2.6.)

10. Set the threshold. (Refer to Section 5.4.)

11. Perform a test print. (Refer to Section 2.10 and Appendix 4.6.)

12. Install the Printer Drivers. (Refer to Section 6.)

Interface/Communication

Manual.

2.3 Fitting the Fan Filter

When installing the printer, it is important to ensure that the fan filter is

attached before using the printer.

The fan filter consists of 2 parts:

(1) Filter Pad

(2) Filter Retainer

To fit the fan filter, put the filter pad inside the filter retainer and simply

press into place as shown in the diagram below, ensuring connecting pins

are aligned with the connecting holes.

Snap on

(2)

(1)

Snap on

2- 2

Download from Www.Somanuals.com. All Manuals Search And Download.

2. PRINTER SETUP

EO1-33032

2.4 Connecting the Cables to Your Printer

The following paragraphs outlines how to connect the cables from the B-

492L/R printer to your host computer, and will also show how to make

cable connections to other devices such as the KB-80-QM keyboard, etc.

Depending on the application software you use to print labels, there are

two possibilities for connecting the printer to your host computer. These

are:

2.4 Connecting the

Cables to Your

Printer

• A serial cable connection between the printer’s RS-232 serial

connector and one of your host computer’s COM ports

(Refer to APPENDIX 3.)

• A parallel cable connection between the printer’s standard parallel

connector and your host computer’s parallel port (LPT).

• An Ethernet connection using the optional PCMCIA interface

board and LAN card (Refer to section 2.9)

The diagram below shows all the possible cable connections to the

current version of the B-492L/R printer.

[L Type]

[R Type]

c Parallel Interface Connector (Centronics)

d Serial Interface Connector (RS-232C)

e KB-80-QM Keyboard Interface Connector (Option)

f Expansion I/O Interface Connector

2- 3

Download from Www.Somanuals.com. All Manuals Search And Download.

2. PRINTER SETUP

EO1-33032

2.5 Connecting the Power Cord

2.5 Connecting the

Power Cord

1. Connect the DC power cable from the DC Power Supply Unit to the

printer.

CAUTION!

DC Power Cable

1. Make sure that the

printer power switch is

turned to the off

position before

connecting the power

cord to prevent

2. Make sure that the printer power switch is in the OFF (O) position.

possible electric shock

or damage to the

printer.

2. Use only the power

cord supplied with the

printer. Use of any

other cord may cause

electric shock or fire.

Power Switch

3. Connect the power

cord to a supply outlet

with a properly

3. Connect the power cord to the Power Supply Unit as shown in the

figure below.

grounded (earthed)

connection.

Power Cord

4. Plug the other end of the power cord into a grounded outlet as shown

in the figure below.

Power Cord

[QQ Type]

[QP Type]

2- 4

Download from Www.Somanuals.com. All Manuals Search And Download.

2. PRINTER SETUP

EO1-33032

2.6 Turning the Printer ON/OFF

When the printer is connected to a host computer it is good practice to

turn the printer ON before turning on the host computer and to turn OFF

the host computer before turning off the printer.

2.6 Turning the Printer

ON/OFF

1. To turn ON the printer power, press the power switch as shown in the

2.6.1 Turning ON the Printer

CAUTION!

diagram below. Note that ( ) is the power ON side of the switch.

Use the power switch to

turn the printer On/Off.

Plugging or unplugging the

power cord to turn the

printer On/Off may cause

fire, an electric shock, or

damage to the printer.

Power Switch

NOTE:

2. Check that the message ON LINE appears on the LCD Display and

If a message other than ON

LINE appears on the display or

the ERROR LED lamp is

illuminated, go to Chapter 5.1,

Error Messages.

that the ON LINE and POWER LED lights are illuminated

1. Before turning off the printer power switch verify that the ON LINE

message is on the LCD Message Display and that the ON LINE LED

light is on and not flashing.

2.6.2 Turning OFF the

Printer

2. To turn OFF the printer power press the power switch as shown in the

CAUTION!

diagram below. Note that ( ) is the power OFF side of the switch.

1. Do not turn off the

printer power while the

media is being printed

as this may cause a

paper jam or damage

to the printer.

Power Switch

2. Do not turn off the

printer power while the

ON LINE light is

blinking as this may

cause damage to your

host computer.

2- 5

Download from Www.Somanuals.com. All Manuals Search And Download.

2. PRINTER SETUP

EO1-33032

2.7 Loading the Media

This section describes in detail how to load the media.

2.7 Loading the Media

1. Open the top cover and turn the head lever and pinch roller lever to

WARNING!

1. Do not touch any moving

parts. To reduce the risk

of fingers, jewellery,

clothing, etc. being

position , then open the ribbon shaft holder plate.

Top Cover

drawn into the moving

parts, be sure to load the

media once the printer

has stopped moving

completely.

2. To avoid injury, be

careful not to trap your

fingers while opening or

closing the cover.

3. Be sure to open the top

cover fully, otherwise the

top cover may close,

causing injury.

HEAD

Pinch Roller

Lever

Head Lever

Ribbon Shaft

Holder Plate

NOTES:

2. Insert the media into the printer from the side as shown in the figure

below. Ensure that the media is positioned in the black mark/feed gap

sensor.

1. When the head lever is

turned to position , the

print head is raised.

2. When the pinch roller lever

is turned to position , the

pinch roller is raised.

3. To enable printing the head

lever and the pinch roller

lever must be set to position

. This ensures that the

print head and the pinch

roller are closed.

Media

2- 6

Download from Www.Somanuals.com. All Manuals Search And Download.

2. PRINTER SETUP

EO1-33032

2.7 Loading the Media

3. Open the paper entry guide.

4. Loosen the locking screw of the right side of the media guide and

open the media guides.

2.7 Loading the Media

(Cont.)

5. Insert each edge of the media into the paper holders of the media

guides by adjusting the media guides positions to the media width.

NOTE:

The media guide should be

positioned so that the media

can feed smoothly.

Then tighten the locking screw.

Paper Entry Guide

Paper Holder

Media Guide

Loose

Locking Screw

6. Pass the media straight from the paper holders to paper outlet. The

media should be centred on the strip plate, otherwise skew feeding or

a paper jam may occur. Check that the media is positioned so that the

distances from the media edge to the end of the scale marked on the

strip plate (Distances A and B in the figure below.) are almost equal.

Paper Holder

Strip Plate

Scale

Media

Distances A and B should

be almost equal.

2- 7

Download from Www.Somanuals.com. All Manuals Search And Download.

2. PRINTER SETUP

EO1-33032

2.7 Loading the Media

7. After loading the media, it may be necessary to set the media sensors

used to detect the print start position of the labels. Set the black

mark/feed gap sensor to the correct position by turning the adjusting

knob.

2.7 Loading the Media

(Cont.)

NOTES:

1. Turning the adjusting knob

to the right will move the

sensor towards the center

of the media while turning

it to the left will move it

away from the center of the

media.

2. Be sure to set the black

mark sensor to detect the

center of the black mark,

otherwise a paper jam or

no paper error may occur.

Setting the feed gap sensor position

Turn the adjusting knob to move the feed gap sensor to the centre of the

labels to detect the gap between labels. If the labels are round, set the

sensor to detect the area of the shortest distance between the labels.

(

indicates the position of the feed gap sensor).

Gap between Labels

Label

Feed Gap Sensor

Adjusting Knob

Setting the black mark sensor position

(1) Pull about 500 mm of media out of the front of the printer, turn the

media back on itself and feed it under the print head past the sensor

so that the black mark can be seen from above.

(2) Turn the adjusting knob to move the black mark sensor so that it is

in line with the center of the black mark on the media. ( indicates

the position of the black mark sensor.)

Black Mark

Black Mark Sensor

Adjusting Knob

2- 8

Download from Www.Somanuals.com. All Manuals Search And Download.

2. PRINTER SETUP

EO1-33032

2.7 Loading the Media

8. There are two issue modes available on this printer.

2.7 Loading the Media

(Cont.)

Batch mode:

In the batch mode, the media is continuously printed and fed until the

number of issues specified in the label issue command has been printed.

CAUTION!

To separate the printed

media from the media roll

in batch mode, be sure to

tear off the media at the

strip shaft or cut the media

past the strip shaft.

However, if you tear off

the media at the print

head by mistake, be sure

to feed one label (10 mm

or more) with the [FEED]

key prior to next issue.

Failure to do this may

cause a paper jam.

Media

If the loaded media is direct thermal media (a chemically treated surface),

the media loading procedure is now complete. Close the ribbon shaft

holder plate, and turn the head lever and the pinch roller lever to position

to close. Then, close the top cover.

If the media is a standard media, it is also necessary to load a ribbon.

Refer to the section, 2.8 Loading the Ribbon.

Strip mode:

In strip mode, as each label is printed the backing paper is automatically

removed from the label at the strip plate.

(1) Set the ribbon shaft holder plate, and turn the head lever and the

pinch roller lever to position to close.

(2) Remove enough labels from the leading edge of the media to leave

500 mm of backing paper free.

(3) Push the pinch roller release lever toward the front of the printer to

release the strip pinch roller unit.

Backing Paper

Pinch Roller

Release Lever

Strip Pinch Roller Unit

2- 9

Download from Www.Somanuals.com. All Manuals Search And Download.

2. PRINTER SETUP

EO1-33032

2.7 Loading the Media

(4) Pass the backing paper under the strip plate and above the strip pinch

2.7 Loading the Media

(Cont.)

roller.

(5) While pulling the backing paper push up the strip pinch roller until it

locks into position.

(6) If the loaded media is direct thermal media (a chemically treated

surface), the media loading procedure is now complete. Close the

ribbon shaft holder plate, and turn the head lever and the pinch roller

lever to position to close. Then, close the top cover.

If the media is a standard media, it is also necessary to load a ribbon.

Refer to the following section, 2.8 Loading the Ribbon.

2-10

Download from Www.Somanuals.com. All Manuals Search And Download.

2. PRINTER SETUP

EO1-33032

2.8 Loading the Ribbon

1. Grasp the tabs on the top and bottom of the ribbon stoppers and move

the ribbon stoppers back to the end of the shaft.

WARNING!

Ribbon Stopper

1. Do not touch any moving

parts. To reduce the risk

of fingers, jewellery,

clothing, etc. being

drawn into the moving

parts, be sure to load the

ribbon once the printer

has stopped moving

completely.

2. To avoid injury, be

careful not to trap your

fingers while opening or

closing the cover.

3. Be sure to open the top

cover fully, otherwise the

top cover may close,

causing injury.

2. Leaving plenty of slack between the ribbon spools, place the ribbon

onto the ribbon shafts as shown below. When the ribbon is fitted, it

must be positioned in the ribbon sensor.

Ribbon Shafts

Ribbon

NOTE:

The ribbon sensor is mounted on

the rear of the printer block to

detect a ribbon end. When a

ribbon end is detected, “NO

RIBBON” message will appear

on the display and the ERROR

LED will illuminate.

Ribbon Sensor

2-11

Download from Www.Somanuals.com. All Manuals Search And Download.

2. PRINTER SETUP

EO1-33032

2.9 Inserting the Optional PCMCIA Cards

3. Slide the ribbon stoppers along the ribbon shafts to a position where

the ribbon is centered when fitted.

4. Take up any slack in the ribbon. Take the leading tape onto the ribbon

take-up roll until the ink ribbon can be seen from the front.

5. Set the ribbon shaft holder plate aligning its holes with the ribbon

shafts.

2.8 Loading the Ribbon

(Cont.)

6. Turn the head lever and the pinch roller lever to position

the print head and the pinch roller.

to close

7. Close the top cover.

2.9 Inserting the Optional^{When the optional PCMCIA interface board is installed in the B-492L/R}

printer, there will be two PCMCIA slots available as shown in the figure

PCMCIA Cards

below. This allows the use of Flash Memory Type Cards or I/O Cards

such as LAN Cards.

CAUTION!

1. To protect PC cards,

discharge static

1. Make sure that the printer’s power switch is in the OFF position.

2. Hold the PCMCIA Card so that the side printed with the model name

faces right. Insert the card into the proper slot until the Eject Button

pops out.

electricity from your body

by touching the metal

cabinet of the printer

before touching the card.

2. Before inserting or

removing a PCMCIA

card make sure that the

printer’s power is turned

off.

Eject Button

Slot 1:

(I/O type cards such as

LAN cards)

Type Card

Flash Memory

3. Be sure to protect

PCMCIA Cards when not

in use by putting them

into their protective

covers.

Slot 0:

(Memory type cards only)

4. Do not subject the card

to any shocks or

excessive force nor

expose the card to

extremes in temperature

or humidity

Model Name Printed Side

5. The card may be

inserted into the slot

halfway even in the

wrong orientation.

However, the slot is

safety designed so that

the card will not seat

against the connector

pins.

2-12

Download from Www.Somanuals.com. All Manuals Search And Download.

2. PRINTER SETUP

EO1-33032

2.10 Test Print

3. The following PCMCIA cards can be used.

2.9 Inserting the

Optional PCMCIA

Cards (Cont.)

Type

Maker

Description

A card conforming to

the PC card ATA

standard

Remarks

----------

San Disk

Hitachi

ATA Card

Ether Link III 3C589D

PC card

Megahertz®

10M bps LAN PC Card

3CCE589ET Series

Install into the slot (1)

only. (This card

installed into the slot

(0) will not work.)

LAN Card

3 COM

Maxell

Capacity: 1MB

Read only

EF-1M-TB AA

Mitsubishi MF-81M1-GBDAT01

EF-4M-TB CC

Maxell

Capacity: 4MB

Readable/writable

EF-4M-TB DC

Centennial

Technologies

INC.

FL04M-15-11119-03

Flash Memory

Card

INTEL

IMC004FLSA

STI-FL/4A

Simple

TECHNOLOGY

Capacity: 4MB

Read only

Mitsubishi MF84M1-G7DAT01

PC Card KING

FJN-004M6R

MAX

PC Card FJP-004M6R

2.10 Test Print

A print test should be performed to check that the printer is operating

correctly. During this test, the printer will first issue a blank page of

media to allow the sensors to detect the Black Mark or Label Gap. Then it

will print five pages of slanted lines followed by five pages of sample bar

codes then finally by printing five pages that contain characters of various

sizes.

For the test print procedure, please refer to Appendix 4.6 Test Print.

2-13

Download from Www.Somanuals.com. All Manuals Search And Download.

3. ON LINE MODE

EO1-33032

3.1 Operation Panel

3. ON LINE MODE

This chapter describes usage of the keys on the Operation Panel in On

Line Mode.

When the printer is in On Line Mode and connected to a host computer,

the normal operation of printing images on labels can be achieved.

The figure below shows the Operation Panel and key functions..

3.1 Operation Panel

LCD Message Display

ON LINE LED (Green)

POWER LED

(Green)

ERROR LED (Red)

POWER

ON LINE

ERROR

[RESTART] key

[PAUSE] key

[FEED] key

FEED

RESTART

PAUSE

The LCD Message Display shows messages to indicate the printer’s

current status. Up to 16 characters can be displayed on this line.

There are three LED lights on the Operation Panel.

LED

Illuminates when…

Flashes when…

-----

The printer is turned on.

POWER

ON LINE

The printer is ready to The printer is

print.

communicating with

your computer.

Any error occurs on the

printer.

ERROR

-----

There are three keys on the Operation Panel.

PAUSE

RESTART

FEED

Used to stop printing temporarily.

Used to restart printing.

NOTE:

Use the [RESTART] key to

resume printing after a pause,

or after clearing an error.

Used to feed the media.

3- 1

Download from Www.Somanuals.com. All Manuals Search And Download.

3. ON LINE MODE

EO1-33032

3.2 Operation

When the printer is turned on, the “ON LINE” message appears on the

LCD message display. It is displayed during standby or normal printing.

3.2 Operation

1. The printer is turned on, standing by, or printing.

2. If any error occurs during printing, an error message appears. The

printer stops printing automatically. (The number on the right hand

side shows the remaining number of labels to be printed.)

3. To clear the error, press the [RESTART] key. The printer resumes

printing.

4. If the [PAUSE] key is pressed during printing, the printer stops

printing temporarily. (The number on the right hand side shows the

remaining number of labels to be printed.)

5. When the [RESTART] key is pressed, the printer resumes printing.

3- 2

Download from Www.Somanuals.com. All Manuals Search And Download.

4. MAINTENANCE

EO1-33032

4.1 Cleaning

4. MAINTENANCE

This chapter describes how to perform routine maintenance.

WARNING!

To ensure the continuous high quality operation of your B-492L/R, you

should perform a regular maintenance routine. For high throughput it

should be done on a daily basis. For low throughput it should be done on

a weekly basis.

1. Be sure to turn OFF the

power of the power supply

unit before performing

maintenance. Failure to do

this may cause an electric

shock.

2. To avoid injury, be careful

not to pinch your fingers

while opening or closing the

cover and print head block.

3. Be careful when handling

the print head as it

becomes very hot

immediately after printing.

Allow it to cool before

performing any

maintenance.

4. Do not pour water directly

onto the printer.

4.1 Cleaning

To maintain the printer performance and print quality, please clean the

printer regularly, or whenever the media or ribbon is replaced.

4.1.1 Print Head/Platen

CAUTION!

1. Turn the power off.

2. Open the top cover.

3. Turn the head lever and pinch roller lever to position , then open the

ribbon shaft holder plate.

4. Remove the ribbon and media.

1. Do not allow any hard

objects to touch the print

head or platen, as this may

cause damage to them.

2. Do not use any volatile

solvents including thinner

and benzene, as this may

cause discoloration of the

cover, print failure, or

5. Clean the element of the print head with the print head cleaner or a

soft cloth slightly moistened with ethyl alcohol or isopropyl alcohol.

Element (positioned at

the print head edge)

breakdown of the printer.

3. Do not touch the print head

element with bare hands,

as static may damage the

print head.

Print Head

Platen

Print Head Cleaner

(Part No.: 24089500013)

or Lapping Sheet

4- 1

Download from Www.Somanuals.com. All Manuals Search And Download.

4. MAINTENANCE

EO1-33032

4.1 Cleaning

6. When you are using some semi-resin ribbons the print head element

can still be stained with burned ribbon particles even after performing

the above-mentioned cleaning. In this case wipe the print head

element from end to end in both directions 4 – 5 times with a 30 mm

by 30 mm piece of lapping sheet.

4.1.1 Print Head/Platen

(Cont.)

NOTES:

1. A print head cleaner or

lapping sheet is not enclosed

with the printer. Please use a

TEC approved print head

7. Wipe the platen with a soft cloth moistened with alcohol.

WARNING!

cleaner or lapping sheet which

can be purchased from an

authorised TOSHIBA TEC

service representative.

2. Do not rub the print head

element with a lapping sheet

excessively, or the print head

life will be shortened.

3. When purchasing a lapping

sheet locally, it should meet the

following specifications.

Product name: Imperial lapping

film sheet

Model: #4000 (Grain size: 3µm,

Abrasive coating: Aluminum

oxide, Backing material: 3MIL)

Maker: Sumitomo 3M

1. Carefully pull out the media guide plate from the two guide shafts.

2. Wipe the bottom of the media guide with a cloth moistened with

alcohol.

4.1.2 Media Guide Plate/

Pinch Roller/Sensors

Guide Shaft

Media Guide Plate

Turn over the media

guide plate and clean

the bottom surface.

Clean these surfaces.

4- 2

Download from Www.Somanuals.com. All Manuals Search And Download.

4. MAINTENANCE

EO1-33032

4.1 Cleaning

4.1.2 Media Guide Plate/

Pinch Roller/Sensors

(Cont.)

3. Remove the locking screw to detach the paper guide B from the

printer.

Pinch Roller

Feed Roller

Paper Guide B

Locking Screw

4. Push the pinch roller release lever toward the front of the printer to

release the strip pinch roller unit.

5. Wipe the feed roller and pinch rollers with a soft cloth moistened with

alcohol.

6. Remove dust or paper particles from the black mark and feed gap

sensors using an air blower.

Strip Feed Roller

Strip Pinch Roller

4- 3

Download from Www.Somanuals.com. All Manuals Search And Download.

4. MAINTENANCE

EO1-33032

4.1 Cleaning

1. Open the paper entry guide.

2. Loosen the locking screw and move the media guides toward the

center.

4.1.3 Paper Holder

3. Remove the set screws to detach both paper holders’ upper plates.

4. Wipe the paper holders’ upper and lower plates with a soft cloth

moistened with alcohol.

Paper Entry Guide

Paper Holders’ Lower Plate

Set Screw

Paper Holders’

Upper Plate

Set Screw

Loose

Locking Screw

4.1.4 Covers and Panels

CAUTION!

Wipe the Cover and Operation Panel with a dry soft cloth. Wipe off dirt

with a soft cloth slightly moistened with water.

Do not use any volatile

solvents including thinner and

benzene, as this may cause

discoloration or distortion of

the cover.

4- 4

Download from Www.Somanuals.com. All Manuals Search And Download.

4. MAINTENANCE

EO1-33032

4.2 Care/Handling of the Media and Ribbon

4.2 Care/Handling of the

Media and Ribbon

• Do not store media or ribbon for longer than the manufacturer’s

recommended shelf life

• Store media rolls on the flat end. Do not store them on the curved

sides as this might flatten that side causing erratic media advance and

poor print quality.

CAUTION!

Be sure to carefully review and

understand the Supply

• Store the media in plastic bags and always reseal after opening.

Unprotected media can get dirty and the extra abrasion from the dust

and dirt particles will shorten the print head life.

Manual. Use only media and

ribbons which meet specified

requirements. Use of non-

specified media and ribbons

may shorten the head life and

result in problems with bar

code readability or print

quality. All media and ribbons

should be handled with care to

avoid any damage to the

media, ribbons or printer.

Read the guideline in this

section carefully.

• Store the media and ribbon in a cool, dry place. Avoid areas where

they would be exposed to direct sunlight, high temperature, high

humidity, dust or gas.

• The thermal paper used for direct thermal printing must not have

specifications which exceed Ca²⁺, K⁺, Na⁺800 ppm, and Cl^-600 ppm.

• Some ink used on pre-printed media may contain ingredients which

shorten the print head’s product life. Do not use labels pre-printed

with ink which contain hard substances such as carbonic calcium

(CaCO₃) and kaolin (Al₂O₃, 2SiO₂, 2H₂O).

For further information, please contact your local distributor or your

media and ribbon manufacturers.

4- 5

Download from Www.Somanuals.com. All Manuals Search And Download.

5. TROUBLESHOOTING

EO1-33032

5.1 Error Messages

5. TROUBLESHOOTING

This chapter lists the error messages, possible problems, and their solutions.

WARNING!

If a problem cannot be solved by taking actions described in this chapter, do not attempt to repair the

printer. Turn off and unplug the printer. Then contact an authorized TOSHIBA TEC service

representative for assistance.

5.1 Error Messages

NOTES:

• If an error is not cleared by pressing the [RESTART] key, turn the printer off and then on.

• After the printer is turned off, all print data in the printer is cleared.

• “****” indicates the remaining number of labels to be printed. Up to 9999 (pieces)

Error Messages

Problems/Causes

Solutions

HEAD OPEN

The print head block is opened in Online Close the print head block. Then press

Mode.

the [RESTART] key.

HEAD OPEN ****

Feeding or printing has been attempted

with the Print Head Block open.

A communication error has occurred.

Close the print head block. Then press

the [RESTART] key.

Make sure the interface cable is correctly

connected to the printer and the host, and

the host is turned on. Then press the

[RESTART] key.

COMMS ERROR

PAPER JAM ****

1. The media is jammed in the media

path. The media is not fed smoothly.

1. Remove the jammed media, and clean

the platen. Then reload the media

correctly. Finally press the

[RESTART] key.

2. A wrong media sensor is selected for 2. Turn the printer off and then on. Then

the media being used.

select the media sensor for the media

being used. Finally resend the print

job.

3. The Black Mark Sensor is not

correctly aligned to the Black Mark

on the media.

4. Size of the loaded media is different

from the programmed size.

3. Adjust the sensor position. Then press

the [RESTART] key.

4. Replace the loaded media with one

that matches the programmed size

then press the [RESTART] key, or

turn the printer off and then on, select

a programmed size that matches the

loaded media. Finally resend the print

job.

5. The Feed Gap Sensor cannot

distinguish the print area from a

label gap.

5. Refer to Section 6.4 to set the

threshold. If this does not solve the

problem, turn off the printer, and call

an authorized service representative.

1. Load new media. Then press the

[RESTART] key.

NO PAPER ****

1. The media has run out.

2. The media is not loaded properly.

2. Reload the media correctly. Then

press the [RESTART] key.

3. The media is slack.

The ribbon is not fed properly.

3. Take up any slack in the media.

Remove the ribbon, and check the status

of the ribbon. Replace the ribbon, if

necessary. If the problem is not solved,

turn off the printer, and call an authorized

service representative.

RIBBON ERROR ****

5- 1

Download from Www.Somanuals.com. All Manuals Search And Download.

5. TROUBLESHOOTING

EO1-33032

5.2 Possible Problems

5.1 Error Messages (Cont.)

Error Messages

Problems/Cause

Solutions

NO RIBBON ****

The ribbon has run out.

Load a new ribbon. Then press the

[RESTART] key.

EXCESS HEAD TEMP

The print head has overheated.

Turn off the printer, and allow it to cool

down (for about 3 minutes). If this does

not solve the problem, call a TOSHIBA

TEC authorized service representative.

HEAD ERROR

There is a problem with the Print Head. Replace the Print Head. Then press the

[RESTART] key.

COVER OPEN ****

PINCH OPEN ****

PEEL OPEN ****

Media feed or print operation is

attempted with the top cover opened.

Media feed or print operation is

attempted with the pinch roller raised.

Media feed or print operation is

Close the top cover, then press the

[RESTART] key.

Set the pinch roller, then press the

[RESTART] key.

Close the strip pinch roller unit, then press

attempted with the strip pinch roller unit the [RESTART] key.

opened.

GUIDE OPEN ****

Media feed or print operation is

attempted with the media guide plate

removed.

Set the media guide plate, then press the

[RESTART] key.

Other error messages

A hardware or software problem may

have occurred.

Turn the printer off and then on. If this

does not solve the problem, turn off the

printer again, and call a TOSHIBA TEC

authorized service representative.

5.2 Possible Problems

This section describes problems that may occur when using the printer, and their causes and solutions.

Possible Problems

Causes

Solutions

The printer will not 1. The AC Power Cord or DC Power

1. Plug in the AC Power Cord or DC

Power Cord.

turn on.

Cord is disconnected.

2. The AC outlet is not functioning

correctly.

3. The fuse has blown, or the circuit

breaker has tripped.

2. Make sure that the power is supplied

using another electric appliance.

3. Check the fuse or breaker.

The media is not fed.

1. The media is not loaded properly.

2. The printer is in an error condition.

1. Load the media properly.

2. Solve the error in the Message

Display. (See Section 5.1 for more

detail.)

Nothing is printed on 1. The media is not loaded properly.

1. Load the media properly.

2. Load the ribbon properly.

3. Install the Print Head properly. Close

the Print Head Block.

the media.

2. The ribbon is not loaded properly.

3. A print head is not installed properly.

4. The ribbon and media are not

matched.

4. Select an appropriate ribbon for the

media type being used.

The printed image is 1. The ribbon and media are not

1. Select an appropriate ribbon for the

media type being used.

blurred.

matched.

2. The Print Head is not clean.

2. Clean the print head using a Print

Head Cleaner.

5- 2

Download from Www.Somanuals.com. All Manuals Search And Download.

5. TROUBLESHOOTING

EO1-33032

5.3 Removing Jammed Media

This section describes in detail how to remove jammed media from the

printer.

5.3 Removing Jammed

Media

1. Open the top cover.

CAUTION!

2. Turn the head lever and the pinch roller lever to position , then open

the ribbon shaft holder plate.

3. Pull out the media guide plate from the printer side.

4. Remove the ribbon and media.

Do not use any tool that

may damage the print

head.

5. Remove the jammed media from the printer. DO NOT USE any sharp

implements or tools as these could damage the printer.

To maintain a constant print position the printer uses the Transmissive

Sensor to detect the gap between labels by measuring the amount of light

passing through the media. When the media is pre-printed, darker (or

more dense) inks can interfere with this process causing paper jam errors.

To get around this problem a minimum threshold can be set for the sensor

in the following way.

5.4 Threshold Setting

NOTES:

1. If the [PAUSE] key is

released within 3 seconds

while in the pause state, the

paper will not feed.

2. Failure to feed more than

1.5 labels may result in an

incorrect threshold setting.

3. While the Print Head Block

is raised, the [PAUSE] key

does not work.

Threshold setting procedure

1. Turn the power ON. The printer is in stand by mode.

2. Load the media.

3. Press the [PAUSE] key.

4. A paper end error cannot

be detected during paper

feed.

5. Selecting the Transmissive

Sensor (for pre-printed

labels) within software

commands allows the

4. The printer enters the pause mode.

5. Press and hold the [PAUSE] key for at least 3 seconds in the pause

state.

printer to detect the proper

print start position even

when using pre-printed

labels.

6. The sensor type is displayed.

6. If using the transmissive

sensor and the printer

continues to print out of

position even after setting

the threshold, adjust the

Feed Gap Sensor in the

system mode. Reset the

threshold again. Make sure

that the Transmissive

7. Select the sensor to be adjusted by pressing the [FEED] key.

Black Mark Sensor

[FEED] key

Feed Gap Sensor

Sensor (for pre-printed

labels) is selected in the

feed and issue commands.

5- 3

Download from Www.Somanuals.com. All Manuals Search And Download.

5. TROUBLESHOOTING

EO1-33032

5.4 Threshold Setting

8. Press and hold the [PAUSE] key until more than 1.5 labels have

5.4 Threshold Setting

(Cont.)

been issued.

The media will continue to be fed until the [PAUSE] key is

released.

(Threshold setting for the selected sensor is completed by this

operation.)

9. Press the [RESTART] key.

10. The printer is in stand-by.

11. Send an issue command from the PC to the printer.

5- 4

Download from Www.Somanuals.com. All Manuals Search And Download.

6. PRINTER OPERATION

EO1-33032

6.1 Overview

6. PRINTER OPERATION

This section provides a functional overview of how the printer receives

print data from your host computer and how it will operate in the various

operating conditions. This section also shows you how to install the TEC

Printer Drivers into your computer.

6.1 Overview

Labels will be created on the host computer connected to your printer,

using either a commercially available label creation program or using the

TEC Command Program Language. The label information sent from

your host computer will consist of a series of commands that inform the

printer of the labels size, layout, orientation, and number of copies to

print and will also contain the print data including scaleable text,

graphics, and bar codes. The printer electronics will decode the

commands and manipulate the data to create a bit graphic image of the

label that will be stored in the printer’s memory. The printer electronics

will then transfer the image as a series of dots, one line at a time, to the

thermal print head.

The thermal print head consists of a line of 1280 thermal elements with

each element shaped like a tiny dot. The dot line is 4 inches (101.6 mm)

in length resulting in a dot density of 305 DPI. As the paper is advanced

through the printer by the paper feed mechanism, the thermal head

continuously prints the image as a series of dot lines at a resolution of

305 dots per inch, horizontally and vertically.

Precision feeding and back feeding of the label stock is accomplished

through the use of specialized stepping motors and photo-sensors. The

label gap sensor or the black mark sensor tells the printer electronics

when the label stock is properly positioned under the head for accurate

printing.

Before you can use the printer, it is necessary to install the printer driver

to your PC. Installation is accomplished by first installing the set of

printer driver files from the supplied CD-ROM.

6.2 Installing the Printer

Drivers

NOTE:

Run the following SETUP.EXE.

“X” will be replaced with your

CD drive’s letter. (e.g. D, E, etc.)

“X”:\DRIVE\SETUP.EXE

The latest printer driver can be obtained from the TOSHIBA TEC

Barcode Web Site. Access the TOSHIBA TEC Barcode World Wide

Web Site at the following URL:

NOTE:

1. When downloading the

printer driver from TEC Web

Site, confirm the version and

use the latest printer driver.

The supplied CD-ROM

contains

http://barcode.toshibatec.co.jp/Eng/download.html

Double click on the downloaded file (“Bdrv_Vx_x_Buildxx.exe”), and

then run the following SETUP.EXE. (“C:\TEC\MONO\CD”is the

default install directory.)

‘Bdrv_V6_5_Build77.exe”.

2. Driver file name, capacity,

and date of the driver may be

changed without prior

“C:\TEC\MONO\CD”\SETUP.EXE

notification. For the latest

information about the driver,

please contact your

authorised TOSHIBA TEC

representative.

6- 1

Download from Www.Somanuals.com. All Manuals Search And Download.

6. PRINTER OPERATION

EO1-33032

6.2 Installing the Printer Drivers

6.2.1 System Requirements

1. System

a. IBM Compatible PC running Windows 95® or Windows 98® or

Windows NT® Version 4.0 Workstation, Windows NT® Version

4.0 Server, Windows 2000® Professional, or Windows 2000®

Server.

b. Pentium® processor, 133MHz or greater recommended.

c. Installed memory of 16MB minimum (32MB recommended).

d. Available Hard Disk space of 10MB or more.

NOTE:

Windows 3.1® is not supported.

Windows 3.1®, Windows 95®,

Windows 98®, Windows NT®^,

and Windows 2000 ® are

registered trademarks of

Microsoft Corporation.

Pentium® is a registered trade-

mark of Intel Corporation

2. Interface

a. The RS-232C interface

b. Centronics interface

1. Insert the supplied CD-ROM into the CD drive of your PC.

2. Click on the START button, then select and click on the Run….

3. Type in ‘D:\DRIVER\SETUP.EXE” and click on the OK button.

(“D” may be replaced with your CD drive’s letter.)

6.2.2 Driver Installation

NOTE:

1. How to install the printer

driver from the supplied CD-

ROM is described below.

2. When the printer driver is

downloaded from TOSHIBA

TEC Web Site, type in

“C:\TEC\MONO\CD\SETUP

.EXE”. C:\TEC\MONO\CD

is the default install directory

generated when the printer

driver file

4. The screen will change as shown below.

(Bdrv_Vx_x_Buildxx.exe) is

run.

5. After the Install Shield temporary files have been loaded, the display

will change to the Welcome screen as shown below.

6- 2

Download from Www.Somanuals.com. All Manuals Search And Download.

6. PRINTER OPERATION

EO1-33032

6.2 Installing the Printer Drivers

6. Click on the Next button to continue the installation. The screen will

6.2.2 Driver Installation

(Cont.)

change to the Software License Agreement screen.

7. Carefully read the Software License Agreement. To accept the

conditions of the agreement, click on the Yes button. If you do not

accept the conditions click on the No button.

8. Upon clicking on the Yes button, the screen will change to list the

available TEC driver sets. For this printer, select “TEC B-492” and

click on the Next button.

NOTE:

If you click on the No button

in the License Agreement

screen, the program will not

be installed.

9. The screen will change to the following.

When the printer is directly connected to this PC, select “Local

Printer”, otherwise, select “Network Printer”. Then click on the Next

button.

6- 3

Download from Www.Somanuals.com. All Manuals Search And Download.

6. PRINTER OPERATION

EO1-33032

6.2 Installing the Printer Drivers

If you selected the Local Printer in the previous step, go to Step 10.

If you selected the Network Printer in the previous step, go to Step 11.

6.2.2 Driver Installation

(Cont.)

10. When you selected the Local Printer in Step 9, select the PC port to

which this printer is connected.

11. When you selected the Network Printer in Step 9, enter a network

path, and click on the Next button. If the network path is unknown,

click on the Browse…button and select the same printer that you

chose in Step 8.

NOTE:

Be sure to select the same printer

that you are going to install.

12. The screen will show the selected printer name. Change the printer

NOTE:

name, if necessary.

If you specify the same name as

already installed printer, that

printer will be overwritten.

When you desire to install the

same printer for many times,

change the printer name each

time.

6- 4

Download from Www.Somanuals.com. All Manuals Search And Download.

6. PRINTER OPERATION

EO1-33032

6.2 Installing the Printer Drivers

13. Upon clicking on the Next button on the previous screen, the printer

6.2.2. Driver Installation

(Cont.)

driver files copy will start.

14. After all of the files have been transferred the display will change to

the Setup Complete screen. Select “Yes, I want to restart my

computer now.”, then click on the Finish button.

15. After the TEC Printer Driver has been successfully loaded, the

Printers screen should appear as shown below, showing the TEC B-

492 as being successfully installed.

6- 5

Download from Www.Somanuals.com. All Manuals Search And Download.

6. PRINTER OPERATION

EO1-33032

6.2 Installing the Printer Drivers

If it becomes necessary to remove the TEC-B-492 printer driver from

your host computer, then it can be removed as follows.

6.2.3 Uninstalling the TEC

B-492 Printer Driver

1. Access the Windows Control Panel and click on the Add/Remove

Programs icon.

2. Select “TEC B-492 Printer” and click on the Add/Remove button.

3. When the following screen appears, click on the Yes button.

4. When the Registration information deletion screen appears, click on

the Yes button if you desire to delete the paper information. If you do

not desire to delete the information, click on No button.

NOTES:

If the registration information is

deleted, the registered labels will

not be able to be used when the

printer driver is re-installed.

If this message does not appear, go to the next step.

6- 6

Download from Www.Somanuals.com. All Manuals Search And Download.

6. PRINTER OPERATION

EO1-33032

6.2 Installing the Printer Drivers

6.2.3 Uninstalling the TEC

B-492 Printer Driver

(Cont.)

5. When the following screen appears, click on the Yes To All button.

If this screen does not appear, the screen of Step 7 will appear instead.

6. Upon clicking on the Yes To All button, the following screen appears

to confirm the deletion of shared file. Click on the Yes button.

NOTE:

Deleting the shared files does

not affect other programs.

7. Printer driver deletion starts. When the deletion is completed, click on

the OK button.

NOTE:

Please note that it may take time

to delete the printer driver.

6- 7

Download from Www.Somanuals.com. All Manuals Search And Download.

APPENDIX 1 SPECIFICATIONS

EO1-33032

A1.1 Printer

APPENDIX 1 SPECIFICATIONS

Appendix 1 describes the printer specifications and supplies for use on the B-492L/R printer.

A1.1 Printer

The following are the printer specifications.

Model

B-492L/R-TH10-QQ

AC120V, 60 Hz

B-492L/R-TH10-QP

Item

Supply voltage

AC220 to 240V, 50Hz

Power consumption

During a print job

During standby

1.3 A, 123 W maximum

0.17 A, 22 W maximum

0.7A, 126W maximum

0.06A, 24W maximum

Operating temperature range

Relative humidity

Resolution

5°C to 40°C (40°F to 104°F)

25% to 85% RH (no condensation)

12 dots/mm (305 dpi)

Printing method

Thermal transfer or Thermal direct

Printing speed

Thermal transfer printing

Thermal direct printing

Available media width (including

backing paper)

127 mm/sec. (5”/sec.), 203.2 mm/sec. (8”/sec.), 254 mm/sec. (10”/sec.)

101.6 mm/sec. (4”/sec.), 127 mm/sec. (5”/sec.), 203.2 mm/sec. (8”/sec.)

20 mm to 112 mm (0.8”to 4.4”)

Effective print width (max.)

Product type

104.0±0.2 mm (4.1”)

B-492L: for a left flow line, B-492R: for a right flow line

LCD Message display

Dimension (W × D × H)

16 characters/line

329 mm × 245 mm × 300 mm (13.0” × 9.6” × 11.8”)

Depth of the PCB block: 125 mm (4.9”)

Weight

Available bar code types

13 kg (28.7 lb) (Excluding Media and ribbon)

JAN8, JAN13, EAN8, EAN8+2 digits, EAN8+5 digits,

EAN13, EAN13+2 digits, EAN13+5 digits UPC-E, UPC-E+2 digits, UPC-

E+5 digits, UPC-A, UPC-A+2 digits, UPC-A+5 digits MSI, ITF, NW-7,

CODE39, CODE93, CODE128 EAN128, Industrial 2 to 5, Customer Bar

Code, POSTNET, KIX CODE, RM4SCC (ROYAL MAIL 4STATE

CUSTOMER CODE)

Available two-dimensional code

Available bar font

Data Matrix, PDF417, QR code, Maxi Code, Micro PDF417

Times Roman (6 sizes), Helvetica (6 sizes), Presentation (1 size), Letter

Gothic (1 size), Prestige Elite (2 sizes), Courier (2 sizes), OCR (2 types),

Outline font (4 types), Price font (3 types)

Rotations

Standard interface

0°, 90°, 180°, 270°

Serial interface (RS-232C)

Parallel interface (Centronics)

Keyboard interface

Expansion I/O interface

Optional interface

PCMCIA interface (B-7708-PC-QM)

NOTES:

•

Data Matrix^TMis a trademark of International Data Matrix Inc., U.S.

PDF417^TMis a trademark of Symbol Technologies Inc., US.

QR Code is a trademark of DENSO CORPORATION.

Maxi Code is a trademark of United Parcel Service of America, Inc., U.S.

A1- 1

Download from Www.Somanuals.com. All Manuals Search And Download.

APPENDIX 1 SPECIFICATIONS

EO1-33032

A1.2 Options

Option Name

Type

Description

Source

Keyboard module

KB-80-QM

This module is an external intelligent keyboard unit, See NOTE.

including a 16 digit by 2 line LCD and 28 key

switches.

PCMCIA interface

board

B-7708-PC-QM

This board enables the use of the following See NOTE.

PCMCIA cards:

LAN card: 3 COM EtherLink® III (recommended)

ATA card: Conforming to PC card ATA standard

Flash memory card: 4MB card (See page 2-13.)

NOTE:

Available from your nearest TOSHIBA TEC representative or TOSHIBA TEC Head Quarters.

A1.3 Media

Please make sure that the media to be used is approved by TOSHIBA TEC. The warranties do not apply to

problems caused by using media that is not approved by TOSHIBA TEC.

For information regarding TOSHIBA TEC-approved media, please contact a TOSHIBA TEC authorized service

representative.

A1.3.1 Media Type

This thermal transfer/direct thermal printer is specifically designed for label media. The table below shows the

size and shape of the media available for this printer.

Black Mark

(on reverse side) Refer to

NOTE 3 below.

Stop

position

Feed Direction

A1- 2

Download from Www.Somanuals.com. All Manuals Search And Download.

APPENDIX 1 SPECIFICATIONS

EO1-33032

A1.3 Media

A1.3.1 Media Type (Cont.)

Unit: mm+(inch)

Label dispensing mode

Item

Width including backing paper

Batch mode

Strip mode

20 to 112 (0.8 to 4.4)

Min. 17 (0.7)

12 to 999 (0.5 to 39.3)

Label width

Label pitch

12 to 999 (0.5 to 39.3)

10 ips: 25.4 to 999 mm (1 to 39.3)

Min. 10 (0.4)

Label length

Min. 10 (0.4)

10 ips: Min. 23.4 (0.9)

Gap length (or black mark length)

Black mark width

2 to 20 (0.08 to 0.8)

Min. 12 (0.5)

Thickness

Max. outer roll diameter

Roll direction

0.13 to 0.18 (0.005 to 0.007)

φ200 (Reference value, See NOTE 6.)

Inside rolled paper is recommended.

76.2±0.3 (3±0.01) (Reference value)

Inner core diameter

NOTES:

1. To ensure print quality and print head life use only TOSHIBA TEC approved media.

2. For the backing paper Glassine paper 7K white or equivalent should be used. Also, the light transmission

rate of the backing paper should be 22% or above.

3. When perforating the media, it should be done from the print side to the reverse side.

4. Ink used for pre-printing the media should not contain hard substances such as carbonic calcium (CaCO₃)

and Kaolin (Al₂O₃, 2SiO₂, 2H₂O).

5. The reflectance of the black mark should be 10% or less when the wavelength is 950nm.

6. As this printer does not have a label holder, this figure is a guide for the system integrator using this printer.

When the outer roll diameter of the labels being used is 200 mm or less, a hanging type supply holder

similar to the type used in TEC desktop thermal printer’s will work correctly. When the outer roll diameter

exceeds 200 mm, the label holder should have mechanisms, such as bearings, a damper, etc. to reduce the

tension on the label. In any case, prior to actual operation, please be sure to test all practical conditions

including the labels, system, etc. and confirm there is no problem.

A1.3.2 Detection Area of the Transmissive Sensor

The transmissive sensor is movable from the center to the left edge of the media.

The transmissive sensor detects gaps between labels, as illustrated below.

Center of media

Print side

Area to be detected.

Sensor position

2 to 20 mm

Label

Gap

Label

Min. 12 mm

Media feed direction

Sensor is movable

within this range.

A1- 3

Download from Www.Somanuals.com. All Manuals Search And Download.

APPENDIX 1 SPECIFICATIONS

EO1-33032

A1.3 Media

A1.3.3 Detection Area of the Reflective Sensor

The reflective sensor is movable from the center to the left edge of media.

The reflection factor of the black mark must be 10% or lower with a waveform length of 950 nm.

The reflective sensor should be aligned with the center of the black mark.

Center of media

Sensor should be positioned at

the center of the black mark.

Detecting the black

marks on the back.

2 to 20 mm

Min. 12 mm

Media feed direction

Sensor is movable

within this range.

A1.3.4 Effective Print Area

The figure below illustrates the relation between the head effective print width and media width.

The figure below shows the effective print area on the media.

Area to be detected.

1 mm

Start line

1.5 mm from the

1.5 mm from the right

edge of media

left edge of

media

Guaranteed print area

Media feed direction

Area to be detected.

1 mm

Media width

(backing paper width is not included.)

NOTES:

1. Avoid printing in the area 1.5-mm wide from the media edges (shaded area in the above figure).

2. The center of media is positioned at the center of the print heads.

3. Print quality is not guaranteed within 3 mm from the print head stop position (including 1-mm slowup).

4. Average print (black) rate should be 15% or less. For bar code print area, the print rate should be 30%

or less.

5. Line weight should be 3 to 12 dots.

A1- 4

Download from Www.Somanuals.com. All Manuals Search And Download.

APPENDIX 1 SPECIFICATIONS

EO1-33032

A1.4 Ribbon

Please make sure that the ribbon being used is approved by TOSHIBA TEC. The warranties do not apply to any

problem caused by using non-approved ribbons.

For information regarding TOSHIBA TEC approved ribbon, please contact a sales representative.

Type

Spool type

Width

41 – 112 mm (1.6” to 4.4”)

41, 68, 84 and 112 mm (1.6”, 2.7”, 3.3”, 4.4”) are recommended.

600 +10, -0 m (Max.)

Length

Outside Diameter

φ90 mm (φ3.5”) (Max.)

NOTES:

1. To ensure print quality and print head life use only TOSHIBA TEC specified ribbons.

2. To avoid ribbon wrinkles use a ribbon which is the correct width for each media width used.

It is possible to use narrower ribbons than media width, however, the effective print width also narrows

Ribbon width

41 mm

68 mm

84 mm

112 mm

Proper media width

20 to 36 mm

36 to 63mm

63 to 79 mm

79 to 112mm

A1- 5

Download from Www.Somanuals.com. All Manuals Search And Download.

APPENDIX 2 MESSAGES AND LEDS

EO1-33032

APPENDIX 2 MESSAGES AND LEDS

Appendix 2 describes the LCD messages displayed on the operation panel.

Symbols in the message

1: : The LED is illuminated. : The LED is flashing. : The LED is unlit.

2: ****: the remaining number of labels to be printed. Up to 9999 (pieces)

3: %%%%%%%: ATA Card’s remaining memory 0 to 9999999 (in K bytes)

4: ###: Flash memory card remaining memory for PC save area: 0 to 895 (in K bytes)

5: &&&&: Remaining flash memory capacity for storing writable characters 0 to 3147 (in K bytes)

Restoration

Acceptance of

by RESTART Status Request

key Yes/No Reset Command

Yes/No

LED Indication

No.

LCD Message

Printer Status

POWER ONLINE ERROR

In online mode

In online mode (The printer is receiving

a communication)

-----

Yes

The print head block is opened in online

mode.

The printer is paused.

A parity, overrun, or framing error has

occurred during communication through

the RS-232C port.

-----

Yes

The media has jammed during feed.

The media has run out, or the media is

not loaded correctly.

Yes

The ribbon has run out, or has snapped.

A problem has occurred with the sensor

that determines the torque for the ribbon

motor.

Yes

Feeding or printing was attempted with

the print head block open.

Feeding or printing was attempted with

the top cover open.

Feeding or printing was attempted with

the pinch roller raised.

Feeding or printing was attempted with

the strip pinch roller unit open.

Feeding or printing was attempted with

the media guide plate removed.

The print head has overheated.

In writable character or PC command

save mode

Yes

-----

Yes

An error has occurred while formatting

the flash memory or ATA card.

An erase error has occurred in

formatting the flash memory or ATA

card.

Yes

Data cannot be stored because the flash

memory or ATA card is full.

There is a problem with the print head.

The data analyzer has found an error in

the displayed command.

Yes

Display of error

message (See Notes.)

A2- 1

Download from Www.Somanuals.com. All Manuals Search And Download.

APPENDIX 2 MESSAGES AND LEDS

EO1-33032

APPENDIX 2 MESSAGES AND LEDS

NOTES:

• If a corrupt command is received, the first 16 bytes of the command, starting from the command code, will be

displayed. (However, [LF] and [NUL] will not be displayed.)

Example 1

[ESC] PC001;0A00,0300,2,2,A,00,B [LF] [NUL]

Corrupt data

The following message appears.

Example 2

[ESC] XR; 0200, 0300, 0450, 1200, 1, [LF] [NUL]

Command error

The following message appears.

Example 3

[ESC] T20E 30 [LF] [NUL]

Corrupt data

The following message appears.

• The character “? (3FH)” is displayed for character codes outside the ranges 20H to 7FH and A0H to DFH.

A2- 2

Download from Www.Somanuals.com. All Manuals Search And Download.

APPENDIX 3 INTERFACE

EO1-33032

APPENDIX 3 INTERFACE

„ꢀInterface Cables

To prevent radiation and reception of electrical noise, the interface cables must meet the following

requirements:

• Fully shielded and fitted with metal or metallized connector housings.

• Keep as short as possible.

• Should not be bundled tightly with power cords.

• Should not be tied to power line conduits.

„ꢀRS-232C Cable description

The serial data cable used to connect the printer to a host computer should be one of the following two

types:

DB-9S

DB-9P

Connector to PC

Connector to Printer

Pin No.

Signal

N.C.

RXD

TXD

DTR

GND

DSR

RTS

CTS

N.C.

Shield

Pin No.

Signal

N.C.

TXD

RXD

DSR

DTR

CTS

RTS

N.C.

Shield

Housing

DB-25S

Connector to PC

DB-9P

Connector to Printer

Pin No.

Signal

Shield

TXD

RXD

RTS

Pin No.

Signal

N.C.

TXD

RXD

DSR

DTR

CTS

RTS

N.C.

CTS

DSR

GND

DTR

NOTE:

Use an RS-232C cable with inch type securing screws on the connector.

A3-1

Download from Www.Somanuals.com. All Manuals Search And Download.

APPENDIX 4 SYSTEM MODE

EO1-33032

A4.1 Operation Panel

APPENDIX 4 SYSTEM MODE

Appendix 4 describes usage of the keys on the Operation Panel in System

Mode.

IMPORTANT!

For end users, System Mode should be used for the following five

purposes:

If System Mode is needed for

any other purposes, please

contact a TOSHIBA TEC

authorized service

representative before

performing any operation in

System Mode.

• To reset the printer. (Reset mode)

• To check and print the system status, the Maintenance Counter, and

to check the Print Head Elements.

• To make fine adjustment to the media handling.

• To perform a test print for checking print quality.

• To print the raw data being received by the printer (Dump mode).

A4.1 Operation Panel

The figure below shows the Operation Panel and key functions.

LCD Message Display

POWER LED

(Green)

[RESTART] key

POWER

ON LINE

ERROR

ERROR LED (Red)

ON LINE LED (Green)

[FEED] key

[PAUSE] key

FEED

RESTART

PAUSE

The LCD Message Display shows messages to indicate the printer’s

current status. Up to 16 characters can be displayed on this line.

There are three LEDs on the Operation Panel.

LED

POWER

ON LINE

ERROR

Illuminates when…

The printer is turned on.

The printer is ready to print.

Any error occurs on the printer.

In System Mode, the [FEED], [RESTART] and [PAUSE] keys

function as described below.

Used to navigate the parameter mode or to fine adjust

the parameters in the negative direction (- Down).

FEED

NOTE:

Used to release the printer from Pause condition, to

navigate the parameter mode, or to fine adjust the

parameters in the positive direction (+ Up).

By pressing and holding the [RESTART] key in Pause

condition for more than 3 sec., the printer enters the

system mode.

Use the [RESTART] key to

resume printing after a pause

condition, or after clearing an

error.

RESTART

Used to stop printing operation temporarily, to select

the parameter mode, or used as an enter key.

By pressing and holding the [PAUSE] key in Pause

condition for more than 3 sec., the printer enters the

threshold setting mode.

PAUSE

A4- 1

Download from Www.Somanuals.com. All Manuals Search And Download.

APPENDIX 4 SYSTEM MODE

EO1-33032

A4.2 Overview

The System Mode consists of nine main menu items: Reset, Self-

A4.2 Overview

Diagnostic Test, Parameter Setting, Printer Parameter Fine Adjustment,

Test Print, Sensor Adjustment, RAM Clear, IP Address Setting, and

Dump mode.

IMPORTANT!

The following menus are for

Service Personnel only:

Press the [PAUSE] key so that the printer enters the Pause condition.

Then, press and hold the [RESTART] key until “<0>RESET” appears on

the display.

<2>PARAMETER SET

<5>SENSOR ADJ.

<6>RAM CLEAR

<7>IP ADDRESS

[RESTART]

Please do not change the

settings for these items, as

doing so may cause the

printer to malfunction.

This will Reset the printer.

[FEED]

[RESTART]

If you should accidentally

enter these System Modes, to

exit just turn the power off. If

you should change any of the

settings by accident and the

printer malfunctions, please

contact your nearest

This leads to the Self-Diagnostic

Test menu.

[FEED]

[RESTART]

This leads to the Parameter Setting

menu.

[FEED]

[RESTART]

TOSHIBA TEC service

representative.

This leads to the Printer Parameter

Fine Adjustment menu.

[FEED]

[RESTART]

This leads to the Test Print menu.

NOTE:

1. To navigate the System Mode

menus the [RESTART] and

[FEED] key can be used.

2. Pressing the [PAUSE] key

will enter the sub menus of

each System Mode menu.

Flowcharts of each sub menu

are provided on the following

pages.

[FEED]

[RESTART]

This leads to the Sensor Adjustment

menu.

[FEED]

[RESTART]

This leads to the RAM Clear menu.

[FEED]

[RESTART]

This leads to the IP Address Setting

menu.

This leads to the DUMP mode menu.

A4- 2

Download from Www.Somanuals.com. All Manuals Search And Download.

APPENDIX 4 SYSTEM MODE

EO1-33032

A4.3 Reset Mode

The Reset operation clears all the print data that has been sent to the

printer from the computer, and returns the printer to an idle condition.

A4.3 Reset Mode

1. The printer is on, standing by, or printing.

NOTE:

If the [RESTART] key is held for

less than 3 seconds when the

printer is in an error or pause

state, the printer will restart

printing. However, when a

communication error or

command error occurs, the

printer will return to an idle

condition.

2. To stop printing, or clear the data sent from the computer, press the

[PAUSE] key. The printer stops printing.

3. Press and hold the [RSTART] key for 3 seconds or longer.

4. Press [PAUSE] key. All data that has been received sent from the

computer will be cleared, and the printer returns to an idle condition.

A4.4 Self-Diagnostic

Test

The Self-Diagnostic Test contains the following sub menus:

Outline of Self-Diagnostic Test

[PAUSE]

In the Self-Diagnostic Test

mode, the printer checks and

prints out the printer system

information such as the sensor

or interface, and the

Select the ribbon type

[PAUSE]

Maintenance Counter. It also

performs the print head

broken element check.

Print out the Maintenance Counter

and Parameter Settings.

[FEED]

[RESTART]

Perform a Self-Diagnostic Test, and

prints out the result.

NOTE:

[FEED]

[RESTART]

Use the [FEED] or [RESTART]

key to select a desired option.

Check to see if there is any problem

with the print head.

A4- 3

Download from Www.Somanuals.com. All Manuals Search And Download.

APPENDIX 4 SYSTEM MODE

EO1-33032

A4.4 Self-Diagnostic Test

While in a Pause condition press and hold the [RESTART] key until

“<0>RESET” appears in the display.

A4.4 Self-Diagnostic

Test (Cont.)

Then, press the [FEED] key, and “<1>DIAG. Vx.x” message appears.

Ribbon type selection

Press the [PAUSE] key. The ribbon type can be selected:

“NO RIBBON” (Direct Thermal Paper), “TRANS.” (Transmissive

ribbon), or “NO TRANS.” (Non transmissive ribbon).

After selecting the ribbon type, press the [PAUSE] key to confirm and

go to Maintenance counter and Parameter settings print out.

NOTE:

Direct thermal paper

When using a ribbon, be sure to

select “TRANS” or “NO

TRANS.”. When using direct

thermal media, be sure to select

“NO RIBBON”.

[RESTART]

Transmissive ribbon

[FEED]

Non transmissive ribbon

Maintenance counter/parameter settings print out

The printer will print out the Maintenance Counter and Parameter

Settings. Press the [PAUSE] key to start.

NOTE:

See Section A4.8.2 for a

Maintenance Counter and

Parameter Settings print

sample and a detailed

The printer starts printing out the Maintenance Counter & Parameter

Settings.

description for each item.

After printing is completed, the display returns to “<1>DIAG. Vx.x”.

Self-Diagnostic Test and the result print out

NOTES:

After the Maintenance Counter and Parameter Settings print out has been

completed, the display returns to “<1>DIAG. Vx.x”. Press the [PAUSE]

key twice then [FEED] key once.

1. If an error occurs, an

error message appears,

and the printer stops

printing. After clearing

the error, press the

[PAUSE] key to return to

“<1>DIAG.”. The

The Self-Diagnostic Test is ready. Press the [PAUSE] key to start.

The printer starts the Self-Diagnostic Test, and prints out the result.

After printing is completed, the display returns to “<1>DIAG. Vx.x”.

printer does not resume

printing automatically.

2. See Section A4.8.1 for

Self-Diagnostic Test Print

sample and a detailed

description of each item.

A4- 4

Download from Www.Somanuals.com. All Manuals Search And Download.

APPENDIX 4 SYSTEM MODE

EO1-33032

A4.4 Self-Diagnostic Test

Print head element check

A4.4 Self-Diagnostic

Test (Cont.)

After the Self-Diagnostic Test result has been printed, the display returns

to “<1>DIAG. Vx.x”. Press the [PAUSE] key twice then [FEED] key

twice.

NOTES:

1. Make sure that the Top

Cover is closed before

starting the print head

check.

The printer is ready to check the print head to see if there are any

problems with the print head. Press the [PAUSE] key to start.

2. If “HEAD ERROR”

appears, then some print

head elements may be

damaged. To sustain high

quality printing, please

contact your nearest

TOSHIBA TEC service

representative for the print

head replacement.

The printer starts checking the print head.

If there is no problem with the print head, the print head check is

complete. Press the [PAUSE] key to return to “<1>DIAG. Vx.x”.

If there is a problem with the print head, the following message is

displayed.

Press the [PAUSE] key to return to “<1>DIAG. Vx.x”.

A4- 5

Download from Www.Somanuals.com. All Manuals Search And Download.

APPENDIX 4 SYSTEM MODE

EO1-33032

A4.5 Printer Parameter Fine Adjustment

The Printer Parameter Fine Adjustment menu contains the following.

A4.5 Printer Parameter

Fine Adjustment

Outline of Printer Parameter

Fine Adjustment

[PAUSE]

In the Printer Parameter Fine

Adjustment mode, Fine

Feed Length Fine Adjustment

adjustments can be made for each

parameter, like Print tone, Print

start position, Threshold, etc.

which can also be set by PC

commands. This is useful when

using several types of media in

rotation or when the print start

position or strip position requires

some fine adjustment.

[PAUSE]

Strip Position Fine Adjustment

[PAUSE]

Back Feed Length Fine Adjustment

[PAUSE]

X Axis Fine Adjustment

[PAUSE]

Print Tone Fine Adjustment

(Thermal Transfer)

[PAUSE]

Print Tone Fine Adjustment

(Direct Thermal)

[PAUSE]

Ribbon Motor Drive Voltage Fine

Adjustment (Rewind Motor)

[PAUSE]

Ribbon Motor Drive Voltage Fine

Adjustment (Feed Motor)

[PAUSE]

Threshold Fine Adjustment (Black

Mark Sensor)

[PAUSE]

Threshold Fine Adjustment (Feed

Gap Sensor)

[PAUSE]

Strip Motor Driving Speed Fine

Adjustment

[PAUSE]

A4- 6

Download from Www.Somanuals.com. All Manuals Search And Download.

APPENDIX 4 SYSTEM MODE

EO1-33032

A4.5 Printer Parameter Fine Adjustment

While in a Pause condition press and hold the [RESTART] key until

“<0>RESET” appears in the display.

A4.5 Printer Parameter

Fine Adjustment

(Cont.)

Then, press the [FEED] key three times, and “<3>ADJUST SET” is

NOTES:

displayed.

1. If the

and

[FEED]

keys are

[RESTART]

pressed at the same time in

the parameter setting, the

message returns to

“<3>ADJUST SET”.

Feed Length Fine Adjustment

2. If holding the

[FEED]

key for 0.5

[RESTART]

With this parameter you can fine adjust position of the image on the

seconds or longer in the

Printer Parameter Fine

Adjustment, the key will

auto repeat.

media. With “<3>ADJUST SET” displayed, press the [PAUSE] key.

3. A changed parameter

becomes enabled by

pressing the

key

[PAUSE]

or the

4. Use the

[FEED]

key to change

[RESTART]

[FEED]

[RESTART]

to a desired value or

option.

Feed Length Fine Adjustment

(Example)

[FEED] key:

Pressing the [FEED] key once causes a –0.5mm

change, down to –50.0 mm.

[RESTART] key: Pressing the [RESTART] key once causes a +0.5mm

change, up to +50.0 mm.

After completing the fine adjustment, press the [PAUSE] key.

NOTE:

The fine adjustment value

equals the sum of the fine

adjustment values set by the PC

command and this parameter.

The maximum feed length fine

adjustment value is ±50.0mm.

When the addition of values

reaches the maximum, the

value remains unchanged even

if subsequent fine adjustments

are made.

A4- 7

Download from Www.Somanuals.com. All Manuals Search And Download.

APPENDIX 4 SYSTEM MODE

EO1-33032

A4.5 Printer Parameter Fine Adjustment

Strip Position Fine Adjustment

A4.5 Printer Parameter

Fine Adjustment

(Cont.)

With this parameter you can fine adjust the dispense position. With

“<3>ADJUST SET” displayed, press the [PAUSE] key twice.

Strip Position Fine Adjustment

(Example)

Label

Strip Plate

+0.0 mm

Print Head

Platen

Feed

Direction

[RESTART]

[FEED]

Backing

Paper

+3.0 mm

-3.0 mm

NOTES:

[FEED] key:

Pressing the [FEED] key once causes a –0.5mm

1. In strip issue, the media feed

should be stopped where a 1

mm length of label remains

on the strip plate. If,

change, down to –50.0 mm.

[RESTART] key: Pressing the [RESTART] key once causes a

+0.5mm change, up to +50.0 mm.

however, the feed stop

After completing the fine adjustment, press the [PAUSE] key.

position is improper due to

too long gap length, etc., a

fine adjustment should be

performed.

2. The fine adjustment value

equals the sum of the fine

adjustment values set by the

PC command and this

parameter.

The maximum strip position

fine adjustment value is

±50.0mm. When the addition

of the values reaches the

maximum, the value remains

unchanged even if subsequent

fine adjustments are made.

A4- 8

Download from Www.Somanuals.com. All Manuals Search And Download.

APPENDIX 4 SYSTEM MODE

EO1-33032

A4.5 Printer Parameter Fine Adjustment

Back Feed Length Fine Adjustment

A4.5 Printer Parameter

Fine Adjustment

(Cont.)

With this parameter you can fine adjust the Back Feed Length. With

“<3>ADJUST SET” displayed, press the [PAUSE] key 3 times.

Back Feed Length Fine Adjustment

(Example)

[RESTART]

[FEED]

NOTE:

The fine adjustment value

equals the sum of the fine

adjustment values set by the

PC command and this

[FEED] key:

Pressing the [FEED] key once causes a –0.5mm

change, down to –9.5 mm.

[RESTART] key: Pressing the [RESTART] key once causes a

+0.5mm change, up to +9.5 mm.

parameter.

The maximum back feed length

fine adjustment value is

±9.5mm. When the addition of

the values reaches the

After completing the fine adjustment, press the [PAUSE] key.

maximum, the value remains

unchanged even if subsequent

fine adjustments are made.

A4- 9

Download from Www.Somanuals.com. All Manuals Search And Download.

APPENDIX 4 SYSTEM MODE

EO1-33032

A4.5 Printer Parameter Fine Adjustment

X Axis Fine Adjustment

A4.5 Printer Parameter

Fine Adjustment

(Cont.)

With this parameter you can fine adjust the print position on X Axis.

When “<3>ADJUST SET” appears, press the [PAUSE] key 4 times.

X Axis Fine Adjustment

(Example)

[RESTART]

[FEED]

[FEED] key:

Pressing the [FEED] key once causes a –0.5mm

change, down to –99.5 mm.

[RESTART] key: Pressing the [RESTART] key once causes a +0.5mm

change, up to +99.5 mm.

After completing the fine adjustment, press the [PAUSE] key.

NOTES:

1. The X Axis fine adjustment

is performed to fine adjust

the print position in

horizontal direction (left or

right).

2. Adjust the X axis within the

effective print range. when

the value reaches the

coordinate 0, the value

remains unchanged even if

the subsequent negative fine

adjustments are made.

3. This adjustment cannot be

used in the Self Test mode

or Test print.

4. The fine adjustment value

equals the sum of the fine

adjustment values set by the

PC command and this

parameter. The maximum

X axis fine adjustment value

is ±99.5mm. When the

addition of values reaches

the maximum, the value

remains unchanged even if

subsequent fine adjustments

are made.

A4-10

Download from Www.Somanuals.com. All Manuals Search And Download.

APPENDIX 4 SYSTEM MODE

EO1-33032

A4.5 Printer Parameter Fine Adjustment

Print Tone Fine Adjustment (Thermal Transfer/Thermal Direct

Print)

A4.5 Printer Parameter

Fine Adjustment

(Cont.)

With this parameter you can fine adjust the density of the Print Tone.

When “<3>ADJUST SET” appears, press the [PAUSE] key 5 times to

enter the Print Tone Fine Adjustment (Thermal transfer print) menu.

NOTES:

1. The fine adjustment value

equals the sum of the fine

adjustment values set by the

PC command and this

parameter. The maximum

print tone fine adjustment

value is ±10.

Thermal Transfer

To change the screen to the Print Tone Fine Adjustment (Direct Thermal

print), press the [PAUSE] key again.

Thermal Direct

The following table shows

the maximum fine

Thermal Transfer Print Thermal Direct Print

Darker

adjustment value for each

print speed. Even if the set

value exceeds the maximum

value, it will be

automatically adjusted to the

following value.

[RESTART]

Standard

speed

Thermal Thermal

Direct transfer

4”/sec.

5”/sec.

8”/sec.

10”/sec.

+2 step

[FEED]

+5 step +5 step

+2 step +2 step

+2 step

2. This is useful when print

density change is required

e.g.) If the ribbon is changed

to different type.

Lighter

[FEED] key:

Pressing the [FEED] key once causes a –1 tone

change, down to –10 tones.

[RESTART] key: Pressing the [RESTART] key once causes a +1 tone

change, up to +10 tones.

After completing the fine adjustment, press the [PAUSE] key.

A4-11

Download from Www.Somanuals.com. All Manuals Search And Download.

APPENDIX 4 SYSTEM MODE

EO1-33032

A4.5 Printer Parameter Fine Adjustment

Ribbon Motor Voltage Fine Adjustment (Feed/Rewind Motor)

A4.5 Printer Parameter

Fine Adjustment

(Cont.)

With this parameter you can fine adjust the Ribbon Motor Voltage

(Torque). With “<3>ADJUST SET” displayed, press the [PAUSE] key

7 times to enter the Ribbon Motor Voltage Fine Adjustment (Rewind

Motor) menu.

NOTES:

Rewind Motor

1. The fine adjustment value

equals the sum of the fine

adjustment values set by the

PC command and this

To change the screen to the Ribbon Motor Voltage Fine Adjustment

parameter. The maximum

ribbon motor voltage fine

adjustment value is −15.

When the addition of values

reaches the maximum, the

value remains unchanged

even if subsequent fine

adjustments are made.

(Feed Motor), press the [PAUSE] key again.

Feed Motor

Rewind Motor

Feed Motor

2. Each step corresponds to

5% of the standard voltage

and up to 75% of the

[RESTART]

[FEED]

voltage can be decreased.

Only for the feed motor, the

voltage can be increased up

to 50%.

3. Please make this adjustment

if ribbon errors occurs

though the ribbon has not

jammed or ended.

If the problem cannot be

resolved, please contact

your nearest TOSHIBA TEC

service representative.

[FEED] key:

Pressing the [FEED] key once causes a –1 step

change, down to –15 steps.

[RESTART]key: Pressing the [RESTART] key once causes a +1 tone

change, up to +0.

After completing the fine adjustment, press the [PAUSE] key.

A4-12

Download from Www.Somanuals.com. All Manuals Search And Download.

APPENDIX 4 SYSTEM MODE

EO1-33032

A4.5 Printer Parameter Fine Adjustment

Threshold Manual Fine Adjustment (Black Mark/Feed Gap

Sensor)

A4.5 Printer Parameter

Fine Adjustment

(Cont.)

With this parameter you can fine adjust the Threshold of the Black Mark

and Feed Gap Sensors. With “<3>ADJUST SET” displayed, press the

[PAUSE] key 9 times to enter the Threshold Manual Fine Adjustment

(Black Mark Sensor) menu.

NOTE:

This is useful to fine adjust the

threshold if problems with

media issue persist after the

sensor threshold setting is

performed. (See Section 6.4

Threshold Setting) If the

problem cannot be resolved,

please contact your nearest

TOSHIBA TEC service

Black Mark Sensor

To change the screen to the Threshold Manual Fine Adjustment (Feed

Gap Sensor), press the [PAUSE] key again.

Feed Gap Sensor

Black Mark Sensor

Feed Gap Sensor

representative.

[RESTART]

[FEED]

[FEED] key:

Pressing the [FEED] key once causes a –0.1V change,

down to 0.0V.

[RESTART] key: Pressing the [RESTART] key once causes a +0.1V

change, up to +4.0V.

After completing the fine adjustment, press the [PAUSE] key.

Strip Motor Driving Speed Fine Adjustment

NOTE:

With this parameter you can fine adjust the speed of the backing paper

peel motor (stepping motor). With “<3>ADJUST SET” displayed, press

the [PAUSE] key 10 times to enter the Strip Motor Driving Speed Fine

Adjustment menu.

The fine adjustment value

equals to the sum of the fine

adjustment values set by the PC

command and this parameter.

The maximum strip motor

driving speed fine adjustment

value is +4 step. When the

addition of the values reaches

the maximum, the value

[RESTART]

[FEED]

remains unchanged even if

subsequent fine adjustments are

made.

After completing the fine adjustment, press the [PAUSE] key.

A4-13

Download from Www.Somanuals.com. All Manuals Search And Download.

APPENDIX 4 SYSTEM MODE

EO1-33032

A4.6 Test Print

The Test Print menu contains the following:

A4.6 Test Print

Outline of Test Print

In the Test Print mode, you can

print test patterns after setting

up some conditions. This is

useful for checking the printers

operation or for testing the

[PAUSE]

Print Condition Setting

quality of new ribbon or media.

Test Pattern

Selection

[PAUSE]

[FEED]

[RESTART]

[FEED]

[RESTART]

[PAUSE]

[FEED]

[RESTART]

[PAUSE]

[FEED]

[RESTART]

A4-14

Download from Www.Somanuals.com. All Manuals Search And Download.

APPENDIX 4 SYSTEM MODE

EO1-33032

A4.6 Test Print

While in a Pause condition press and hold the [RESTART] key until

“<0>RESET” appears in the display.

A4.6 Test Print (Cont.)

Then, press the [FEED] key four times, and “<4>TEST PRINT” message

appears.

Specifying the Print Condition for the Test Print

The print conditions for Test Printing should be specified before printing.

When “<4>TEST PRINT” appears, press the [PAUSE] key.

Issue Count Setting

To enter the Issue Count Setting menu, press the [PAUSE] key.

[RESTART]

[FEED]

After selecting the issue count, press the [PAUSE] key to go to Print

Speed Setting.

A4-15

Download from Www.Somanuals.com. All Manuals Search And Download.

APPENDIX 4 SYSTEM MODE

EO1-33032

A4.6 Test Print

Print Speed Setting

Select the print speed for the test print.

A4.6 Test Print (Cont.)

[RESTART]

[FEED]

After selecting the print speed, press the [PAUSE] key to go to Sensor

Type Selection.

Sensor Type Selection

Select the sensor type among “TRANS” (Feed Gap Sensor), “REFLECT”

(Black Mark Sensor) and “NONE”.

NOTE:

Select the sensor type which

matches the media being used.

Basically, the Reflective Sensor

(Black Mark Sensor) is for tag

paper, and the Transmissive

Sensor (Feed Gap Sensor) is

for labels.

None

[RESTART]

Black Mark Sensor

[FEED]

Feed Gap Sensor

After selecting the sensor type, press the [PAUSE] key to go to Ribbon

Type Selection.

Ribbon Type Selection

Select the ribbon type for the test print from “NO RIBBON”, “RIBBON

TRANS.”, and “NO TRANS.”.

NOTE:

Select the ribbon type which

matches the media and ribbon

being used.

Basically, the Transmissive and

Non Transmissive are for the

use with ribbon, and No Ribbon

is for use with Direct Thermal

paper.

No ribbon

[RESTART]

Transmissive ribbon

[FEED]

Non transmissive ribbon

After selecting the printing mode, press the [PAUSE] key to go to Issue

Mode Selection.

A4-16

Download from Www.Somanuals.com. All Manuals Search And Download.

APPENDIX 4 SYSTEM MODE

EO1-33032

A4.6 Test Print

Issue Mode Selection

Select the issue mode for the test print by selecting between “[S]

NORMAL” (Batch mode) and “[H] PEEL OFF” (Strip mode).

A4.6 Test Print (Cont.)

Batch mode

Strip mode

[RESTART]

[FEED]

After selecting the Issue Mode, press the [PAUSE] key to go to Label

Length Setting.

Label Length Setting

Select the label length for the test print in a range from 5 mm to 999 mm.

NOTE:

Press and hold the [RESTART]

or [FEED] key to advance the

values quickly and continuously.

To stop, release the key.

[RESTART]

[FEED]

[FEED] key:

Pressing the [FEED] key once causes a –1 mm

change, down to 5 mm.

[RESTART]key: Pressing the [RESTART] key once causes a +1 mm

change, up to 999 mm.

After selecting the label length, press the [PAUSE] key to go to Paper

Feed Selection.

Paper Feed Selection

Select whether or not a paper feed is performed.

NOTE:

When “PAPER FEED” is

selected, the printer feeds the

media to the correct print start

position for the selected

conditions.

Paper feed is

available.

[RESTART]

When “PAPER NO FEED” is

selected, the printer makes no

pre-feed to set the print start

position. If the print start

position adjustment is

[FEED]

Paper feed is not

available.

After selecting the paper feed, press the [PAUSE] key. If "PAPER

FEED" was selected the printer will feed the media. The display returns

to the “<4>TEST PRINT”.

unnecessary, Select "PAPER

NO FEED" and save media.

A4-17

Download from Www.Somanuals.com. All Manuals Search And Download.

APPENDIX 4 SYSTEM MODE

EO1-33032

A4.6 Test Print

Test Print Pattern Selection

A4.6 Test Print (Cont.)

With “<4>TEST PRINT” displayed after paper feed selection, press the

[PAUSE] key.

Select a test print pattern from the following options.

[RESTART]

[FEED]

Slant Line (1 dot)

Print Sample of Slant Line

(1 dot)

While displaying Slant Line (1 dot), press the [PAUSE] key to start

printing the slant line patterns (1 dot). After printing is completed, the

display returns to “<4>TEST PRINT”.

Pressing the [PAUSE] key causes the display to show “SLANT LINE

(1DOT)” again. Then, press the [FEED] key.

Slant Line (3 dots)

Print Sample of Slant Line

(3 dots)

While displaying the Slant Line (3 dots), press the [PAUSE] key to start

printing the slant line patterns (3 dots). After printing is completed, the

display returns to “<4>TEST PRINT”.

Pressing the [PAUSE] key causes the display to show “SLANT LINE

(3DOT)” again. Then, press the [FEED] key.

NOTE:

See A4.8.3 for further

information.

A4-18

Download from Www.Somanuals.com. All Manuals Search And Download.

APPENDIX 4 SYSTEM MODE

EO1-33032

A4.6 Test Print

Characters

A4.6 Test Print (Cont.)

Print Sample of Characters

While displaying the Characters, press the [PAUSE] key to start printing

the characters. After printing is completed, the display returns to

“<4>TEST PRINT”.

Pressing the [PAUSE] key causes the display to show “CHARACTERS”

again. Then, press the [FEED] key.

Barcode

Print Sample of Barcodes

While displaying the Barcode, press the [PAUSE] key to start printing

the bar codes. After printing is completed, the display returns to

“<4>TEST PRINT”.

Pressing the [PAUSE] key causes the display to show “BARCODE”

again. Then, press the [FEED] key.

Non-Printing

NOTE:

The Non-Printing function

looks like a media feed.

While displaying the Non-printing, press the [PAUSE] key to start

issuing a blank page of media. After printing is completed, the display

returns to “<4>TEST PRINT”.

Print Sample of Non-print

Pressing the [PAUSE] key causes the display to show “NON-

PRINTING” again. Then, press the [FEED] key.

Factory Test

NOTES:

While displaying the Factory test, press the [PAUSE] key to start

printing the factory test pattern. After printing is completed, the display

returns to “<4>TEST PRINT”.

• Factory test print conditions:

One paper feed, Slant lines (3

dots), Bar codes, Characters,

Item count: 5 pcs. each, Print

speed: 5”/sec., Sensor type:

Black or Feed gap sensor

Ribbon type: Transparent

• When the feed gap sensor is

selected, a gap length is 3

mm.

Pressing the [PAUSE] key causes the display to indicate “FACTORY

TEST” again. Then, press the [FEED] key.

Print method: Thermal

transfer, Issue mode: Batch

printing, Label length: 76

mm, Print tone fine

adjustment.

A4-19

Download from Www.Somanuals.com. All Manuals Search And Download.

APPENDIX 4 SYSTEM MODE

EO1-33032

A4.7 Dump Mode

A4.6 Test Print (Cont.)

Auto Print

Feed Gap Sensor

NOTE:

Black Mark Sensor

Select “AUTO PRINT (TRAN)”

when using labels, and “AUTO

PRINT (REFL)” when using tag

paper.

While displaying Auto Print, press the [PAUSE] key to feed one piece of

media and print slant lines (3 dots) on 5 pieces of media.

Next, press the [PAUSE] key to print bar codes on 5 pieces of media.

Pressing the [PAUSE] key again causes the printer to print characters on

5 pieces of media.

In Dump mode, any characters sent from the host computer will be

printed. Received characters are expressed in hexadecimal values. This

allows the user to verify programming commands and debug their

program.

A4.7 Dump Mode

And for other details, please refer to your nearest TOSHIBA TEC service

representative.

A4-20

Download from Www.Somanuals.com. All Manuals Search And Download.

APPENDIX 4 SYSTEM MODE

EO1-33032

A4.8 Additional Information

A4.8.1 Self-Diagnostic Test Result Sample and Descriptions

• Print Sample

(1)

(2)

PROGRAM

BOOT

B-492

V1.0A

B-492

V1.0

20SEP2001

FMRM0067001: 1A00

01SEP2001

FMRM0066901:8500

(3)

(4)

(5)

(6)

FONT

5600

8MB

SLOT1

SLOT2

EEPROM

SDRAM

CARD

ATA

LAN

(7)

SENSOR

[H]20°C [A]22°C [S]25°C

[R]4.2V [T]2.5V

[RANK]7

(8)

(9)

(10)

DIP SW

EXP.I/O

KEY BRD

1: ON

2: OFF 3: OFF

NOTES:

1. Print conditions:

Preset count: 1, Print speed: 5”/sec., Sensor: No sensor, Printing method: Thermal transfer,

Supply length: 59 mm, Issue mode: Batch printing

2. Software version No., Part No. of ROM and checksum will vary with the software version of PROGRAM

ROM.

3. The last two digits of the checksum are usually “00”.

4. The symbol”°” of ‘°C” may not be printed depending on the type of character code selected.

• Descriptions

(1) Program ROM Check (Model Name, Date, Version, Part number, Checksum)

PROGRAM B-492

20SEP2001

A FMRM0067001: 1A00

V1.0

Program area

Checksum

Model name

Part No. of ROM or software

Revision No.: Space or A to Z

Software version No.

(2) Boot Check (Model Name, Date, Version, Part Number, Checksum)

BOOT B-492

01SEP2001

A FMRM0066901: 8500

V1.0

Boot area

Checksum of Boot area

Part No. of ROM or software

Revision No.: Space or A to Z

Model name

Software version No.

A4-21

Download from Www.Somanuals.com. All Manuals Search And Download.

APPENDIX 4 SYSTEM MODE

EO1-33032

A4.8 Additional Information

A4.8.1 Self-Diagnostic Test Result Sample and Descriptions (Cont.)

(3) Alphanumeric Font ROM Check

FONT

5600

Checksum of Font area

Font area

(4) EEPROM Check

(5) SDRAM Capacity

EEPROM OK

OK: Data in the check area can be properly read/written.

NG: Data in the check area cannot be properly read/written.

EEPROM (Backup Memory)

SDRAM

8MB

Capacity of DRAM

System/Drawing memory

(6) PC Card Slot Check

CARD

SLOT 1

SLOT 2

ATA

LAN

ATA: ATA Card is inserted.

LAN: LAN card is inserted.

FSH: Flash memory card is inserted.

NO: Unformatted ATA card/Flash memory

card or no card is inserted.

Slot

PCMCIA Card

(7) Sensor Check

The status of the Print Head Thermistor, Environmental Temperature Thermistor, Heat Sink Thermistor,

Black Mark Sensor, Feed Gap Sensor, and Print Head Resistance Rank are printed on this line.

SENSOR

[H]20°C [A]22°C [S]25°C [R]4.2V [T]2.5V [RANK]7

Print Head Resistance Rank

0 – 7 (See Table on the following

page.)

Feed gap sensor status:

0.0 – 5.0V

Black mark sensor status:

0.0 – 5.0V

Heat sink thermistor status:

25°C, 80°C, 90°C

Environmental thermistor status:

0 - 86°C

If it is undetectable, “--°C “ is printed.

Print head thermistor status:

0°C - 86°C

A4-22

Download from Www.Somanuals.com. All Manuals Search And Download.

APPENDIX 4 SYSTEM MODE

EO1-33032

A4.8 Additional Information

A4.8.1 Self-Diagnostic Test Result Sample and Descriptions (Cont.)

Print Head Resistance Rank Table

Rank Average resistance (ohm)

Rank

Average resistance (ohm)

1219 to 1265

1409 to 1454

1361 to 1408

1314 to 1360

1266 to 1313

1171 to 1218

1124 to 1170

1076 to 1123

(8) DIP Switch Status

DIP SW

1: ON

2: OFF 3: OFF

(9) Expansion I/O Interface Check

EXP.I/O

Loopback test

OK: The circuit has no problem.

NG: The circuit has a problem or loopback jig is not attached.

Expansion I/O PC board

300Ω×5

• • • • •

Connector: FCN-781P024-G/P

10 11

•

GND

Vcc

300Ω

(10) DIN Connector for the Keyboard (KB-80) Check

KEY BRD OK

OK: The connector has no problem.

NG: The connector has a problem or loopback jig is not attached.

DIN Connector for the KB-80 keyboard

DIN Connector: TCS7588-01-201

Pin 3 and Pin 4 are short-circuited.

Pin 5 and Pin 6 are short-circuited.

A4-23

Download from Www.Somanuals.com. All Manuals Search And Download.

APPENDIX 4 SYSTEM MODE

EO1-33032

A4.8 Additional Information

A4.8.2 Maintenance Counter and Parameter Check Print Sample and Descriptions

•

Print Sample

(1)

TOTAL FEED

FEED

HEAD U/D

RIBBON

SOLENOID

232C ERR

SYSTEM ERR

POWER FAIL

[PC]

1.1Km

0.5Km

255

(2)

(3)

(4)

(5)

(6)

(7)

(8)

(9)

[KEY]

FEED

PEEL OFF +1.0mm

BACK

TONE(T)

TONE(D)

RBN (FW) -8

RBN (BK) +0

PO SPEED +0

(10)

(11)

(12)

(13)

(14)

(15)

(16)

(17)

(18)

(19)

(20)

(21)

(22)

(23)

(24)

(25)

(26)

(27)

(28)

(29)

(30)

(31)

(32)

(33)

(34)

(35)

(36)

(37)

(38)

(39)

(40)

(41)

(42)

(43)

FEED

+2.0mm

+0.0mm

PEEL OFF +0.0mm

BACK

+0.0mm

+0 step

-10

+0.0mm

+0 step

TONE(T)

TONE (D)

RBN(FW)

RBN (BK)

PO SPEED +0

X ADJ.

+0.0mm

THRESHOLD (R)

THRESHOLD (T)

FONT

CODE

RIBBON

SPEED

DATA LENG.

PARITY

CONTROL

MESSAGE

RIBBON SAVE

FEED KEY

EURO CODE

AUTO HD CHK

ACK/BUSY

WEB PRINTER

KB80 CONNECT

1.0V

1.4V

[PC-850] [0]

[AUTO]

[TRANS]

[9600]

[8]

[EVEN]

[XON+READY AUTO]

[ENGLISH]

[ON]

[FEED]

[B0]

[OFF]

[TYPE1]

[OFF]

RIBBON NEAR END [30m]

PRTR IP ADDRESS

GATE IP ADDRESS

SUBNET MASK

TTF AREA

EXT CHR AREA

PC SAVE AREA

SOCKET PORT

[192.168.010.020]

[000.000.000.000]

[255.255.255.000]

[704kB]

[128kB]

[64kbB

[OFF] [08000]

NOTE:

Print conditions:

Preset count: 1, Print speed: 5”/sec., Sensor: No sensor, Printing mode: Thermal transfer,

Media length: 170 mm, Issue mode: Batch printing

A4-24

Download from Www.Somanuals.com. All Manuals Search And Download.

APPENDIX 4 SYSTEM MODE

EO1-33032

A4.8 Additional Information

A4.8.2 Maintenance Counter and Parameter Check Print Sample and Descriptions

(Cont.)

• Descriptions of the Maintenance Counter

No.

Item

Count Condition

Range

Counted when the feed motor is driven to feed,

print and issue the media. (Also counted

during back feed.) See NOTE 6.

(1) Total media distance covered

(2) Media distance covered

(3) Print distance

0.0 to 2000.0 km

0.0 to 181.9 km

0.0 to 200.0 km

Counted while printing. (Back feeding is not

counted.) See NOTE 2.

Counts every print head up and down

movement using the ribbon saving solenoid.

(Up + down=1 count) See NOTE 3.

Counts when the ribbon motor is driven to feed,

(4) Head up/down count

0 to 2000000 times

(5) Ribbon motor operating time

print and issue media. (The driving time is also 0 to 2000 hours

counted during back feed.) See NOTE 4.

Head up solenoid operating

time

Counted during the ribbon saving.

See NOTE 4.

(6)

0 to 1000 times

Counted when a parity, overrun or framing

error occurs. See NOTE 5.

Counted when any error occurs.

Counts the number of times the power restores

while the CPU is busy after reset.

(7) RS-232C hardware error count

(8) System error count

0 to 255 times

0 to 15 times

(9) Momentary power failure count

NOTES:

1. The item from (2) through (9) are initialized to “0” after RAM clear.

2. If the Print distance is 5.5m or less, it is rounded down and no data is added to the memory at power off.

3. If the count is 31 counts or less, it is rounded down and no data is added to the memory at power off.

4. If the driving time is 27 sec. or less, it is rounded down and no data is added to the memory at power off.

5. When more than 1 byte-data is continuously sent, they are counted by byte.

6. If the media distance covered is 69.4 cm or less, it is rounded down and no data is added to the memory at

power off.

• Descriptions of the Parameters

No.

Item

Contents

-50.0 mm to +50.0 mm

-9.9 mm to +9.9 mm

(10) Feed length fine adjustment (PC), (KEY)

(11) Strip position fine adjustment (PC), (KEY)

(12) Back feed length fine adjustment (PC), (KEY)

Print tone fine adjustment (Thermal transfer), (PC),

(KEY)

Print tone fine adjustment (Thermal direct), (PC),

(KEY)

Ribbon rewind motor driving voltage fine adjustment

(PC), (KEY)

Ribbon feed motor driving voltage fine adjustment

(PC), (KEY)

(13)

-10 step to +10 step

-15 step to +0 step

(14)

(15)

(16)

(17) Strip Motor driving speed fine adjustment (PC), (KEY) +0 to +4

(18) X axis fine adjustment -99.5 mm to +99.5 mm

A4-25

Download from Www.Somanuals.com. All Manuals Search And Download.

APPENDIX 4 SYSTEM MODE

EO1-33032

A4.8 Additional Information

A4.8.2 Maintenance Counter/Parameter Check Print Sample and Descriptions (Cont.)

No.

Item

Contents

Threshold manual fine adjustment for the black mark

sensor

Threshold manual fine adjustment for the feed gap

sensor

(19)

0.0V to 4.0V

(20)

(21)

PC-850 PC-851 PC-1252 LATIN9

PC-852 PC-855 PC-1253 Arabic

PC-857 PC-1250 PC-1254

Character

Font zero

PC-8 PC-1251 PC-1257

0: No slash used.

: Slash used.

AUTO: Automatic selection

ESC LF NUL: ESC LF NUL mode

{|}: Mainframe mode

1B 1C 1D: Manual

NO RIBBON: No ribbon

(22) Control code

(23) Ribbon type

TRANS: Transparent ribbon end

NON TRANS: Opaque ribbon end

2400: 2400 bps

4800: 4800 bps

38400: 38400 bps

7: 7 bits

9600: 9600 bps

19200: 19200 bps

(24) Baud rate

(25) Data length

(26) Parity

8: 8 bits

NON: None

ODD: ODD

EVEN: EVEN

XON/XOFF: XON/XOFF

READY/BUSY: READY/BUSY

(DTR)

(27) Transmission control code

XON+READY AUTO:

XON/XOFF+READY/BUSY (DTR)

XON/XOFF AUTO: XON/XOFF

READY/BUSY RTS: RTS

ENGLISH: English

GERMAN: German

FRENCH: French

(28) Language selection for LCD message

DUTCH: Dutch

SPANISH: Spanish

JAPANESE: Japanese

ITALIAN: Italian

ON: Use

OFF: Non use

FEED: Feeds one label

PRINT: Prints image buffer on one

label

(29) Ribbon saving function

(30) Feed key function

(31) Euro font code

20H to FFH

ON: Available

OFF: Unavailable

(32) Auto print head broken element check

A4-26

Download from Www.Somanuals.com. All Manuals Search And Download.

APPENDIX 4 SYSTEM MODE

EO1-33032

A4.8 Additional Information

A4.8.2 Maintenance Counter/Parameter Check Print Sample and Descriptions (Cont.)

No.

Item

Contents

TYPE1: ACK is output when

canceling BUSY.

TYPE2: ACK is output after canceling

BUSY.

(33) Centronics ACK/BUSY timing setting

ON: Available

OFF: Unavailable

(34) Web printer function

ON: Connect

OFF: Not connect

(35) KB-80 keyboard connection

30m: Warning when the remaining

ribbon length is about 30 m.

70m: Warning when the remaining

ribbon length is about 70 m.

***.***.***.***

(36) Ribbon near end detection

(37) Printer IP address

(38) Gateway IP address

***.***.***.***

(39) Subnet mask

***.***.***.***

(40) True type font registration area size

(41) External character registration area size

(42) PC saving area size

0 KB to 896 KB (unit of 64 KB)

0 KB to 896 KB (units of 64 KB)

ON: Communicable

(43) Socket communication setting and port number

OFF: Not communicable

Port No.: 0 -065535

A4.8.3 Magnified Views of Slant Line Pattern

•

1-dot Slant Line (Black Area Ratio: 16.7%)

•

3-Dot Slant Line (Black Area Ratio: 16.7%)

A4-27

Download from Www.Somanuals.com. All Manuals Search And Download.

APPENDIX 5 PRINT SAMPLES

EO1-33032

APPENDIX 5 PRINT SAMPLES

„ꢀFont

A5- 1

Download from Www.Somanuals.com. All Manuals Search And Download.

APPENDIX 5 PRINT SAMPLES

EO1-33032

APPENDIX 5 PRINT SAMPLES

APPENDIX 5 PRINT SAMPLES (Cont.)

„ꢀBar codes

0: JAN8, EAN8

2: Interleaved 2 of 5

4: NW7

1: MSI

3: CODE39 (Standard)

5: JAN13, EAN13

7: EAN13+2 digits

A:CODE128

6: UPC-E

8: EAN13+5 digits

B: CODE39 (Full ASCII)

G: UPC-E+2 digits

I: EAN8+2 digits

C: CODE93

H: UPC-E+5 digits

J: EAN8+5 digits

A5- 2

Download from Www.Somanuals.com. All Manuals Search And Download.

APPENDIX 5 PRINT SAMPLES

EO1-33032

APPENDIX 5 PRINT SAMPLES

APPENDIX 5 PRINT SAMPLES (Cont.)

K: UPC-A

L: UPC-A+2 digits

N: UCC/EAN128

P: PDF417

M: UPC-A+5 digits

O: Industrial 2 of 5

Q: Data Matrix

R: Customer bar code

S: Customer bar code of high priority

T: QR code

U: POSTNET

V: RM4SCC

W: KIX Code

X: Micro PDF417

Z: MaxiCode

A5- 3

Download from Www.Somanuals.com. All Manuals Search And Download.

GLOSSARIES

EO1-33032

GLOSSARIES

Bar code

IPS

Inchs per second

A unit used to express print speed.

A code which represents alphanumeric characters

by using a series of black and white stripes in

different widths. Bar codes are used in various

industrial fields: Manufacturing, Hospitals,

Libraries, Retail, Transportation, Warehousing, etc.

Reading bar codes is a fast and accurate means of

capturing data while keyboard entry tends to be

slow and inaccurate.

KB-80 keyboard interface

This interface allows the B-492L/R printer to

connect to the optional KB-80 keyboard providing

it with a standalone capability. Label programs

may be stored in the KB-80 flash memory and

labels can be printed using data input through the

keyboard instead of from a host computer.

Batch mode

Issue mode that continuously prints media until the

required number has been printed.

LCD

Liquid Crystal Display

Installed on the operation panel and displays

operation modes, error messages and so on.

Black mark

A mark printed on the media enabling the printer to

detect the correct start position of the media,

helping to maintain constant print position.

Label

A type of media with adhesive backing supplied on

a backing paper.

Black mark sensor

A reflective sensor that detects the difference

between a black mark and the print area to find the

print start position.

Media

Material on which images are printed by the

printer. Label, tag paper, fanfold paper, perforated

paper, etc.

DPI

Dots Per Inch

A unit used to express print density or resolution.

PCMCIA interface

An optional interface board that may be installed in

the B-492L/R printer to allow the use of the small

credit card sized PC cards such as flash memory

cards and LAN cards. PCMCIA is the acronym for

Personal Computer Memory Card International

Association.

Expansion I/O interface

This interface allows the printer to be connected to

an external device such as a applicator and to

receive feed, print start, and pause signals from

that device and to send back print, pause, and error

status signals to the external device.

Printer driver

Feed gap sensor

A software program that will convert the

application program’s printing request into the

language that the printer understands.

A transmissive sensor that detects the difference

between the gap between labels and the label itself,

to find the print start position of the label.

Print head element

Font

The thermal print head consists of a single line of

tiny resistive elements which when current is

allowed to flow through them it heats up causing a

small dot to be burned onto thermal paper or a

small dot of ink to be transferred from a thermal

ribbon to ordinary paper.

A complete set of alphanumeric characters in one

style of type. E.g. Helvetica, Courier, Times

Gap

Distance from the bottom of one label to the top of

the next

Download from Www.Somanuals.com. All Manuals Search And Download.

GLOSSARIES

EO1-33032

GLOSSARIES

X Axis

Pre-printed label

In the printer, it is the horizontal position (left and

right) of the print on the label. This position may

be adjusted by command from the host computer,

or by a parameter change on the printer.

A type of label on which characters, logos, and

other designs have been already printed.

Printing speed

The speed at which printing occurs. This speed is

expressed in units of IPS (inches per second).

Reflective sensor

See Black mark sensor.

Resolution

The degree of detail to which an image can be

duplicated. The minimum unit of divided image is

called a pixel. As the resolution becomes higher,

the number of pixels increases, resulting in a more

detailed image.

Ribbon

An inked film used to transfer an image onto the

media. In thermal transfer printing, it is heated by

the thermal print head, causing an image to be

transferred onto the media

Supply

Media and ribbon

Thermal direct printing

A printing method using no ribbon, but thermal

media which reacts to heat. The thermal print head

heats the thermal media directly, causing print

image to be printed on the media.

Thermal print head

A print head using thermal transfer or thermal

direct printing method..

Thermal transfer printing

A printing method that uses the thermal print head

to heat an ink or resin coating on the ribbon against

the media, causing the ink/resin to transfer onto the

media.

Threshold setting

A sensor setting operation to help the printer

maintain a constant print position on pre-printed

media. .

Transmissive sensor

See Feed gap sensor.

Download from Www.Somanuals.com. All Manuals Search And Download.

INDEX

EO1-33032

INDEX

Backing paper 2-9, A1-3

Bar code A1-1, A4-19, A5-2

Batch mode 2-9

KB-80-QM keyboard 1-1, 2-3

Keyboard interface 1-3, 2-3, A1-1

Keyboard module A1-2

Black mark 2-8, A1-2

Black mark length A1-3

Black mark sensor 2-8, A4-13

Label A1-2

Label length A1-3

Label pitch A1-3

Label width A1-3

LCD message display 1-4, 3-1, A1-1

Centronics 1-3, 2-2, 2-3, A1-1

Dimensions 1-2, 1-5, A1-1

DC Power Connector 1-3, 1-5

DC Power Cable 2-4

Maintenance counter A4-24

Media 4-5, A1-2

Media guide plate 4-2

Effective print range A1-4

ERROR LED 1-4, 3-1

Error message 5-1

ONLINE LED 1-4, 3-1

Operation Panel 1-3, 1-4, 3-1

Expansion I/O interface 1-3, 2-3, A1-1

Parallel interface 1-3, 2-3, A1-1

Parallel port 2-3

PAUSE key 1-4, 3-1

PCMCIA card 2-12

PCMCIA interface board 2-12, A1-2

Platen 4-1

Fan filter 2-2

Feed gap sensor 2-8, A4-13

FEED key 1-4, 3-1

Flash memory card 2-13, A1-2

Power consumption A1-1

Power cord 1-1, 2-4

POWER LED 1-4, 3-1

Power supply unit 1-5

Power switch 2-4, 2-5

Pre-printed label 5-3

Printer driver 6-1

Gap between labels 2-8, A1-3

Gap length A1-3

Guaranteed print area A1-4

Printer parameter A4-2, A4-6

Print head 1-3, 4-1

Head lever 1-4, 2-6

Print head element 4-1, A4-5

Printing method A1-1

Printing speed A1-1

Interface A1-1

Issue mode 2-9, A4-17

Jammed media 5-1, 5-3

Download from Www.Somanuals.com. All Manuals Search And Download.

INDEX

EO1-33032

INDEX

Reflective sensor A1-4

Resolution A1-1

RESTART key 1-4, 3-1

Ribbon 2-11, 4-5, A1-5

Ribbon width A1-5

Rotation A1-1

RS-232C 1-3, 2-2, 2-3, A1-1, A3-1

Self diagnostic test A4-2, A4-3, A4-21

Sensor 2-8, 5-1

Serial interface 1-3, 2-3, A1-1, A3-1

Supply voltage A1-1

Test print 2-13, A4-14

Thermal direct A1-1

Thermal transfer A1-1

Threshold setting 5-3

Transmissive sensor A1-3

Two dimensional code A1-1

Weight A1-1

Download from Www.Somanuals.com. All Manuals Search And Download.

PRINTED IN JAPAN

EO1-33032

Download from Www.Somanuals.com. All Manuals Search And Download.

Toshiba Electronic Accessory QX7 User Manual
TRENDnet Computer Accessories High Spped USB 20 Data TAM Voice Modem User Manual
Tripp Lite Indoor Furnishings UPSHDEARKIT User Manual
Uniden Cordless Telephone DXI5186 2 User Manual
Unitech PDAs Smartphones PA600 User Manual
United States Stove Air Conditioner 4027 User Manual
Unitron Hearing Aid Hearing Aid Ziel BTE User Manual
Velodyne Acoustics Speaker SMS 1 User Manual
Vinotemp Refrigerator VT 18TEDS User Manual
Vinotemp Refrigerator WM1500HZD User Manual