Satellite® 1130/1135
Series User’s Guide
If you need assistance:
❖
InTouch® Center
Calling within the United States (800) 457-7777
Calling from outside the United States (949) 859-4273
For more information, see “If Something Goes Wrong” on
page 173 in this guide.
C6638-0303M1
TOSHIBA
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3
ANY CRITICAL APPLICATIONS. IF YOU USE THE COMPUTER
PRODUCTS IN A CRITICAL APPLICATION, YOU, AND NOT
TOSHIBA, ASSUME FULL RESPONSIBILITY FOR SUCH USE.
FCC Notice
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC rules. These limits
are designed to provide reasonable protection against harmful interference
in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and,
if not installed and used in accordance with the instructions, it may cause
harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the
following measures:
❖
❖
❖
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment to an outlet on a circuit different from that to
which the receiver is connected.
❖
Consult the dealer or an experienced radio/TV technician for help.
NOTE: Only peripherals complying with the FCC Class B limits may be attached
to this equipment. Operation with noncompliant peripherals or peripherals not
recommended by Toshiba is likely to result in interference to radio and TV
reception. Shielded cables must be used between the external devices and the
computer's or expansion unit’s serial port, parallel port, monitor port, USB port,
PS/2® port, i.LINK® port and microphone jack. Changes or modifications made
to this equipment not expressly approved by Toshiba or parties authorized by
Toshiba could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions:
❖
❖
This device may not cause harmful interference.
This device must accept any interference received, including
interference that may cause undesired operation.
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4
Contact:
Toshiba America Information Systems, Inc.
9740 Irvine Blvd.
Irvine, CA 92618-1697
(949) 583-3000
Industry Canada Requirement
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conformé à la norme NMB-003
du Canada.
FCC Requirements
The following information is pursuant to FCC CFR 47, Part 68 and refers
to internal modems.
Installation
When you are ready to install or use the modem, call your local telephone
company and give them the following information:
❖
The telephone number of the line to which you will connect the
modem.
❖
❖
The FCC registration number of the modem.
The Ringer Equivalence Number (REN) of the modem, which is 0.6B.
The modem connects to the telephone line by means of a standard jack
called the USOC RJ11C.
Type of Service
Your modem is designed to be used on standard-device telephone lines.
Connection to telephone company-provided coin service (central office
implemented systems) is prohibited. Connection to party lines service is
subject to State tariffs. If you have any questions about your telephone line,
such as how many pieces of equipment you can connect to it, the telephone
company will provide this information upon request.
Telephone Company Procedures
The goal of the telephone company is to provide you with the best service it
can. In order to do this, it may occasionally be necessary for them to make
changes in their equipment, operations or procedures. If these changes
might affect your service or the operation of your equipment, the telephone
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5
company will give you notice, in writing, to allow you to make any changes
necessary to maintain uninterrupted service.
If Problems Arise
If any of your telephone equipment is not operating properly, you should
immediately remove it from your telephone line, as it may cause harm to
the telephone network. If the telephone company notes a problem, they
may temporarily discontinue service. When practical, they will notify you
in advance of this disconnection. If advance notice is not feasible, you will
be notified as soon as possible. When you are notified, you will be given
the opportunity to correct the problem and informed of your right to file a
complaint with the FCC. In the event repairs are ever needed on your
modem, they should be performed by Toshiba Corporation, Toshiba
America Information Systems, Inc. or an authorized representative of
Toshiba.
Disconnection
If you should ever decide to permanently disconnect your modem from its
present line, please call the telephone company and let them know of this
change.
Fax Branding
The Telephone Consumer Protection Act of 1991 makes it unlawful to use
a computer or other electronic device to send any message via a telephone
fax machine unless such message clearly contains in a margin at the top or
bottom of each transmitted page or on the first page of the transmission, the
date and time it is sent and an identification of the business, other entity or
individual sending the message and the telephone number of the sending
machine or such business, other entity or individual.
In order to program this information into your fax modem, you should
complete the setup for your fax software before sending a message.
Instructions for IC CS-03 certified equipment
1
NOTICE: The Industry Canada label identifies certified equipment.
This certification means that the equipment meets certain
telecommunications network protective, operational and safety
requirements as prescribed in the appropriate Terminal Equipment
Technical Requirements document(s). The Department does not
guarantee the equipment will operate to the user’s satisfaction.
Before installing this equipment, users should ensure that it is
permissible to be connected to the facilities of the local
telecommunications company. The equipment must also be installed
using an acceptable method of connection. The customer should be
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6
aware that compliance with the above conditions may not prevent
degradation of service in some situations.
Repairs to certified equipment should be coordinated by a
representative designated by the supplier. Any repairs or alterations
made by the user to this equipment, or equipment malfunctions, may
give the telecommunications company cause to request the user to
disconnect the equipment.
Users should ensure for their own protection that the electrical ground
connections of the power utility, telephone lines and internal metallic
water pipe system, if present, are connected together. This precaution
may be particularly important in rural areas.
Caution: Users should not attempt to make such connections
themselves, but should contact the appropriate electric inspection
authority, or electrician, as appropriate.
2
The user manual of analog equipment must contain the equipment’s
Ringer Equivalence Number (REN) and an explanation notice similar
to the following:
The Ringer Equivalence Number (REN) of this device can be found
on the label affixed to your computer.
NOTICE: The Ringer Equivalence Number (REN) assigned to each
terminal device provides an indication of the maximum number of
terminals allowed to be connected to a telephone interface. The
termination on an interface may consist of any combination of devices
subject only to the requirement that the sum of the Ringer Equivalence
Numbers of all the devices does not exceed 5.
3
The standard connecting arrangement (telephone jack type) for this
equipment is jack type(s): USOC RJ11C.
Wireless Interoperability
The TOSHIBA Wireless LAN Mini PCI Card products are designed to be
interoperable with any wireless LAN product that is based on Direct
Sequence Spread Spectrum (DSSS) radio technology, and is compliant to:
❖
The IEEE 802.11 Standard on Wireless LANs (Revision A/B), as defined
and approved by the Institute of Electrical and Electronics Engineers.
❖
The Wireless Fidelity(WiFi) certification as defined by the WECA
Wireless Ethernet Compatibility Alliance.
Caution
BluetoothTM and Wireless LAN devices operate within the same radio
frequency range and may interfere with one another. If you use BluetoothTM
and Wireless LAN devices simultaneously, you may occasionally
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7
experience a less than optimal network performance or even lose your
network connection.
If you should experience any such problem, immediately turn off either one
of your BluetoothTM or Wireless LAN.
Please contact Toshiba PC product support on web site
http://pcsupport.toshiba.com in the United States for more information.
Caution
This device is restricted to indoor use due to its operation in the 5.15 to
5.85 GHz frequency range.
Wireless LAN and your Health
Wireless LAN products, like other radio devices, emit radio frequency
electromagnetic energy. The level of energy emitted by Wireless LAN
devices however is far much less than the electromagnetic energy emitted
by wireless devices like for example mobile phones.
Because Wireless LAN products operate within the guidelines found in
radio frequency safety standards and recommendations, TOSHIBA
believes Wireless LAN is safe for use by consumers. These standards and
recommendations reflect the consensus of the scientific community and
result from deliberations of panels and committees of scientists who
continually review and interpret the extensive research literature.
In some situations or environments, the use of Wireless LAN may be
restricted by the proprietor of the building or responsible representatives of
the organization. These situations may for example include:
❖
❖
Using the Wireless LAN equipment on board of airplanes, or
In any other environment where the risk of interference to other
devices or services is perceived or identified as harmful.
If you are uncertain of the policy that applies on the use of wireless devices
in a specific organization or environment (e.g. airports), you are
encouraged to ask for authorization to use the Wireless LAN device prior to
turning on the equipment.
Regulatory Information
The TOSHIBA Wireless LAN Mini PCI Card must be installed and used in
strict accordance with the manufacturer’s instructions as described in the
user documentation that comes with the product. This device complies with
the following radio frequency and safety standards.
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8
Canada – Industry Canada (IC)
This device complies with RSS 210 of Industry Canada.
Operation is subject to the following two conditions: (1) this device may
not cause interference, and (2) this device must accept any interference,
including interference that may cause undesired operation of this device.
L ‘ utilisation de ce dispositif est autorisée seulement aux conditions
suivantes : (1) il ne doit pas produire de brouillage et (2) l’ utilisateur du
dispositif doit étre prêt à accepter tout brouillage radioélectrique reçu,
même si ce brouillage est susceptible de compromettre le fonctionnement
du dispositif.
The term "IC" before the equipment certification number only signifies that
the Industry Canada technical specifications were met.
IC : 248H-DPA3233W
This device has been designed to operate with an antenna having a
maximum gain of 4.8dBi. Antenna having a higher gain is strictly
prohibited per regulations of Industry Canada. The required antenna
impedance is 50 ohms.
To reduce potential radio interference to other users, the antenna type and
its gain should be so chosen that the equivalent isotropically radiated power
(EIRP) is not more than that required for successful communication.
To prevent radio interference to the licensed service, this device is intended
to be operated indoors and away from windows to provide maximum
shielding. Equipment (or its transmit antenna) that is installed outdoors is
subject to licensing.
Europe – EU Declaration of Conformity
This device complies with the essential requirements of the R&TTE
Directive 1999/5/EC with essential test suites as per standards:
❖
❖
❖
EN 60950 Safety of Information Technology equipment
ETS 300 328 Technical requirements for radio equipment
ETS 300 826 General EMC requirements for radio equipment.
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9
België/
For outdoor usage only channel 10 (2457 MHz) and 11 (2462
MHz) is allowed.
Belgique:
For private usage outside buildings across public grounds
over less than 300m no special registration with IBPT/BIPT is
required. Registration to IBPT/BIPT is required for private
usage outside buildings across public grounds over more than
300m. An IBPT/BIPT license is required for public usage out-
side building.
For registration and license please contact IBPT/BIPT.
Gebruik buiten gebouw alleen op kanalen 10 (2457 MHz) en
11 (2462 MHz). Voor privé-gebruik buiten gebouw over pub-
lieke groud over afstand kleiner dan 300m geen registratie bij
BIPT/IBPT nodig; voor gebruik over afstand groter dan 300m
is wel registratie bij BIPT/IBPT nodig. Voor publiek gebruik
buiten gebouwen is licentie van BIPT/IBPT verplicht. Voor
registratie of licentie kunt u contact opnemen met BIPT.
L’utilisation en extérieur est autorisé sur le canal 10 (2457
MHz) et 11 (2462 MHz).
Dans le cas d’une utilisation privée, a l’extérieur d’un bâti-
ment, au-dessus d’un espace public, aucun enregistrement
n’est nécessaire pour une distance de moins de 300m. Pour
une distance supérieure à 300m un enregistrement auprés de
I’IBPT est requise. Pour une utilisation publique à I’extérieur
de bâtiments, une licence de I’IBPT est requise. Pour les
enregistrements et licences, veuillez contacter I’IBPT.
Deutschland:
License required for outdoor installations. Check with reseller
for procedure to follow
Anmeldung im Outdoor-Bereich notwendig, aber nicht gene-
hmigungspflichtig.Bitte mit Händler die Vorgehensweise
abstimmen.
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10
France:
Restricted frequency band: only channels 10 and 11 (2457
MHz and 2462 MHz respectively) may be used in France.
License required for every installation, indoor and outdoor
installations. Please contact ART for procedure to follow.
Bande de fréquence restreinte : seuls les canaux 10 à 11 (2457
et 2462 MHz respectivement) doivent être utilisés en France.
Toute utilisation, qu’elle soit intérieure ou extérieure, est
soumise à autorisation. Vous pouvez contacter I’Autorité de
Régulation des Télécommuniations (http://www.art-tele-
com.fr) pour la procédure à suivre.
Italia:
License required for indoor use. Use with outdoor installa-
tions not allowed
E’necessaria la concessione ministeriale anche per l’uso
interno.
Verificare con i rivenditori la procedura da seguire. L’uso per
installazione in esterni non e’ permessa.
Nederland:
License required for outdoor installations. Check with reseller
for procedure to follow
Licentie verplicht voor gebruik met buitenantennes. Neem
contact op met verkoper voor juiste procedure
USA-Federal Communications Commission (FCC)
This device complies with Part 15 of FCC Rules. Operation of the devices
in a Wireless LAN System is subject to the following two conditions:
❖
❖
This device may not cause harmful interference.
This device must accept any interference that may cause undesired
operation.
TOSHIBA is not responsible for any radio or television interference caused
by unauthorized modification of the devices included with this TOSHIBA
Wireless LAN Mini PCI Card, or the substitution or attachment of
connecting cables and equipment other than specified by TOSHIBA.
The correction of interference caused by such unauthorized modification,
substitution or attachment will be the responsibility of the user.
Caution: Exposure to Radio Frequency Radiation
The Toshiba Wireless LAN Mini PCI Card will be installed with one of two
types of antennas. The both of antenna types, when installed are located at
the upper edge of the LCD screen.
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11
For both antennas, the radiated output power of the TOSHIBA Wireless
LAN Mini PCI Card is far below the FCC radio frequency exposure limits.
Nevertheless, the TOSHIBA Wireless LAN Mini PCI Card shall be used in
such a manner that the potential for human contact during normal operation
is minimized. In normal operating configuration, the LCD in the upright
position, the distance between the antenna and the user should not be less
than 20cm. The antenna(s) used for this transmitter must not be co-located
or operating in conjunction with any other antenna or transmitter.
Antenna(s) used in 5.15-5.25GHz frequency band must be integral antenna
which provide no access to the end user.
Refer to the Regulatory Statements as identified in the documentation that
comes with those products for additional information.
Relevant transmitters include FCC IDs: CJ6UPA3233WL,
CJ6UPA3232BT.
The installer of this radio equipment must ensure that the antenna is located
or pointed such that it does not emit RF field in excess of Health Canada
limits for the general population; consult Safety Code 6, obtainable from
Health Canada’s website www.hc-sc.gc.ca/rpb.
Caution: Radio Frequency Interference Requirements
This device is restricted to indoor use due to its operation in the 5.15 to
5.25 GHz frequency range. FCC requires this product to be used indoors
for frequency range 5.15 to 5.25 GHz to reduce the potential for harmful
interference to co-channel Mobile Satellite systems.
High power radars are allocated as primary users of the 5.25 to 5.35 GHz
and 5.65 to 5.85 GHz bands. These radar stations can cause interference
with and/or damage this device.
Taiwan
Article14 Unless approved, for any model accredited low power radio
frequency electric machinery, any company, trader or user
shall not change the frequency, increase the power or change
the features and functions of the original design.
Article17 Any use of low power radio frequency electric machinery shall
not affect the aviation safety and interfere with legal
communications. In event that any interference is found, the
use of such electric machinery shall be stopped immediately,
and reusing of such products can be resumed until no interfer-
ence occurs after improvement.
The legal communications mentioned in the above item refer to radio
communications operated in accordance with telecommunication laws and
regulations.
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12
Low power radio frequency electric machinery shall resist against
interference from legal communications or from industrial, scientific and
medical radio emission electric machinery.
Using this equipment in Japan
In Japan, the frequency bandwidth of 2,400.2,483.5MHz for second
generation low-power data communication systems such as this equipment
overlaps that of mobile object identification systems (premises radio station
and specified low-power radio station).
1. Sticker
Please put the following sticker on devices incorporating this product.
2. Indication
The indication shown below appears on this equipment.
1
2
3
4
2.4 this equipment uses a frequency of 2.4GHz.
DS.This equipment uses DS-SS modulation.
4.The interference range of this equipment is less than 40m.
This equipment uses a frequency bandwidth from
2,400MHz to 2,483.5MHz.
It is possible to avoid the band of mobile object identification systems.
3. TOSHIBA Direct PC
Monday – Friday:
Toll Free Tel:
Direct Dial:
10:00 – 17:00
0120-13-1100
03-3457-5916
03-5444-9450
Fax:
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13
Device Authorization
This device obtains the Technical Regulation Conformity Certification and
the Technical Conditions Compliance Approval, and it belongs to the
device class of radio equipment of low-power data communication system
radio station stipulated in the Radio Law and the Telecommunications
Business Law of Japan.
The Name of the radio equipment:
PA3232U-1MPC
TELECOM ENGINEERING CENTER Approval Number:03NY.A0018,
03GZDA0017
The following restrictions apply:
❖
❖
Do not disassemble or modify the device.
Do not install the embedded wireless module into other device.
Interference Statement
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses, and can radiate
radio frequency energy. If not installed and used in accordance with the
instructions, it may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a
particular installation.
If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on,
the user is encouraged to try and correct the interference by one or more of
the following measures:
❖
❖
❖
Reorient or relocate the receiving antenna.
Increase the distance between the equipment and the receiver.
Connect the equipment to an outlet on a circuit different from that to
which the receiver is connected.
❖
Consult the dealer or an experienced radio/TV technician for help.
Toshiba is not responsible for any radio or television interference caused by
unauthorized modification of the devices included with this Toshiba
Wireless LAN Mini PCI Card, or the substitution or attachment of
connecting cables and equipment other than specified by Toshiba.
The correction of interference caused by such unauthorized modification,
substitution or attachment will be the responsibility of the user.
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14
Approved Countries for use
This equipment is approved to the radio standard by the countries in Fig.1.
Australia
Canada
Austria
Denmark
Iceland
Luxembourg
Norway
UK
Belgium
Finland
Ireland
Netherlands
Sweden
USA
Germany
Japan
New Zealand
Switzerland
Greece
Italy
France
Poland
Portugal
Spain
Caution: Do not use this equipment except in the countries in Fig.1.
Caution: Bluetooth and Exposure to Radio Frequency Radiation
The radiated output power of the BluetoothTM Card from Toshiba is far
below FCC radio frequency exposure limits. Nevertheless, the Bluetooth
card shall be used in such a manner that the potential for human contact
during normal operation is minimized. In order to comply with FCC radio
frequency radiation exposure guidelines for an uncontrolled environment,
the Bluetooth Card has to be operated with the user maintaining a
minimum distance of 20 cm from the antennas located on top of the LCD
when the display is raised to its normal operating position. Refer to the
Regulatory Statements as identified in the documentation that comes with
those products for additional information. No other transmitter may be co-
located with this device except FCC ID# CJ6PA3070WL or
CJ6PA3171WL.
CD-ROM, DVD-ROM, Multi-function Drive Safety
Instructions
CD-ROM, DVD-ROM and multi-function drives employ a laser system. To
ensure proper use of this product, please read this instruction manual
carefully and retain for future reference. Should the unit ever require
maintenance, contact an authorized service location.
Use of controls, adjustments or the performance of procedures other than
those specified may result in hazardous radiation exposure.
To prevent direct exposure to the laser beam, do not try to open the
enclosure.
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15
Location of the required label
(Sample shown below. (Location of the label and manufacturing
information may vary.)
CAUTION: This appliance contains a laser system and is classified as a “CLASS 1
LASER PRODUCT.” To use this model properly, read the instruction manual
carefully and keep it for your future reference. In case of any trouble with this
model, please contact your nearest “AUTHORIZED service station.” To prevent
direct exposure to the laser beam, do not try to open the enclosure.
Use of controls or adjustments or performance of procedures other than those
specified in the owner’s manual may result in hazardous radiation exposure.
Copyright
This guide is copyrighted by Toshiba America Information Systems, Inc.
with all rights reserved. Under the copyright laws, this guide cannot be
reproduced in any form without the prior written permission of Toshiba. No
patent liability is assumed, however, with respect to the use of the
information contained herein.
©2003 by Toshiba America Information Systems, Inc. All rights reserved.
Export Administration Regulation
This document contains technical data that may be controlled under the
U.S. Export Administration Regulations, and may be subject to the
approval of the U.S. Department of Commerce prior to export. Any export,
directly or indirectly, in contravention of the U.S. Export Administration
Regulations is prohibited.
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16
Notice
The information contained in this manual, including but not limited to any
product specifications, is subject to change without notice.
TOSHIBA CORPORATION AND TOSHIBA AMERICA
INFORMATION SYSTEMS, INC. (TOSHIBA) PROVIDES NO
WARRANTY WITH REGARD TO THIS MANUAL OR ANY OTHER
INFORMATION CONTAINED HEREIN AND HEREBY EXPRESSLY
DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY
OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO
ANY OF THE FOREGOING. TOSHIBA ASSUMES NO LIABILITY
FOR ANY DAMAGES INCURRED DIRECTLY OR INDIRECTLY
FROM ANY TECHNICAL OR TYPOGRAPHICAL ERRORS OR
OMISSIONS CONTAINED HEREIN OR FOR DISCREPANCIES
BETWEEN THE PRODUCT AND THE MANUAL. IN NO EVENT
SHALL TOSHIBA BE LIABLE FOR ANY INCIDENTAL,
CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES,
WHETHER BASED ON TORT, CONTRACT OR OTHERWISE,
ARISING OUT OF OR IN CONNECTION WITH THIS MANUAL OR
ANY OTHER INFORMATION CONTAINED HEREIN OR THE USE
THEREOF.
Trademarks
Satellite, InTouch, and Noteworthy are registered trademarks, SelectServ,
FreedomWare, and SmartMedia are trademarks, of Toshiba America
Information Systems, Inc. and/or Toshiba Corporation.
Microsoft, Windows, DirectX, Active Desktop, and DirectShow are
registered trademarks, and Windows Media is a trademark of Microsoft
Corporation.
i.LINK is a registered trademark of Sony Corporation.
LapLink is a registered trademark of Traveling Software, Inc.
WinDVD is a trademark of InterVideo, Inc.
Dolby - Manufactured by Toshiba under license from Dolby Laboratories/
Dolby and the double-D symbol are trademarks of Dolby Laboratories.
TouchPad is a trademark of Synaptics, Inc.
Wi-Fi is a trademark of the Wireless Capability Ethernet Alliance.
Bluetooth is a trademark owned by its proprietor and used by Toshiba
under license.
PS/2 is a registered trademark of IBM, Inc.
All other brand and product names are trademarks or registered trademarks
of their respective companies.
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17
Computer Disposal Information
This product contains mercury. Disposal of this material may be regulated
due to environmental considerations. For disposal, reuse or recycling
information, please contact your local government or the Electronic
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Introduction ..............................................................26
Chapter 1: Finding Your Way Around ........................ 30
Front with the display closed ................................. 31
Front with the display open.................................... 35
System indicator panel .................................... 36
Underside .............................................................. 38
Chapter 2: Getting Started......................................... 39
Selecting a place to work ....................................... 39
Creating a computer-friendly environment....... 39
Keeping yourself comfortable .......................... 40
18
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Connecting a printer ........................................ 60
Character keys ................................................. 69
Ctrl, Fn, and Alt keys........................................ 69
Function keys................................................... 69
Windows® special keys.................................... 70
Overlay keys..................................................... 70
Starting a program................................................. 72
Saving your work................................................... 72
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Contents
20
Using Hibernation .................................................. 88
Starting again from Standby ............................ 93
Toshiba’s online resources..................................... 93
Chapter 4: Mobile Computing................................... 94
Toshiba’s energy-saver design............................... 94
Running the computer on battery power ............... 95
Power management......................................... 96
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Setting battery alarms.................................... 101
Removing the battery from the computer...... 102
Traveling tips........................................................ 106
Chapter 5: Getting to Know the Windows® XP
Windows® XP file system .............................. 110
Using the taskbar........................................... 120
Minimizing and maximizing windows ............ 120
Resizing and moving windows....................... 121
Lesson 8: Closing programs ............................... 122
Lesson 9: Creating shortcuts ............................... 123
Creating a shortcut to the Calculator.............. 123
Creating a shortcut to the Character Map ...... 124
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Contents
22
Lesson 11: Setting the date and time................... 128
Customizing window toolbars........................ 142
Transferring files
Connecting to the Internet ................................... 148
An overview of using the Internet ........................ 149
The Internet ................................................... 149
The World Wide Web ..................................... 149
Internet Service Providers.............................. 150
Signing up with an Internet Service Provider 150
Surfing the Internet........................................ 150
Internet features............................................. 151
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Using external speakers or headphones......... 156
Maximizing the video window........................ 168
Getting Help......................................................... 172
Exiting WinDVD ................................................... 172
Chapter 8: If Something Goes Wrong ..................... 173
Problems that are easy to fix ............................... 173
Problems when you turn on the computer........... 175
The Windows® operating system is not working . 176
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Contents
24
Without a password....................................... 211
With a password............................................ 212
Maintaining security
when the battery is not fully charged...... 212
Power usage mode ............................................. 213
Standby mode...................................................... 214
Hibernation mode ............................................... 215
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Enabling a wireless device ................................... 217
Disabling or enabling the TouchPad..................... 217
Keyboard hot keys ............................................... 217
Appendix B: Power Cable Connectors..................... 218
Glossary ..................................................................219
Index .......................................................................235
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Introduction
Welcome to the world of powerful and portable multimedia
computers! With your new Toshiba notebook computer, your
access to information can accompany you wherever you go.
You will find your operating system, Microsoft® Windows® XP
already installed on your computer. Your operating system offers
exciting features and easy Internet access.
This guide contains information about your operating system and
how it functions with your Toshiba computer. For specific
information on the software, see the Microsoft booklet that
shipped with your computer.
This guide
This guide introduces the computer’s features. You can:
❖
❖
❖
Read the entire guide from beginning to end.
Skim through and stop when a topic interests you.
Use the table of contents and the index to find specific
information.
26
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Introduction
Safety icons
27
If you are new to computers, or have not used a notebook
computer before, read through the first couple of chapters to
familiarize yourself with the components of the computer and how
to turn it on. After that, seek out whatever interests you most.
Safety icons
This manual contains safety instructions that must be observed in
order to avoid potential hazards that could result in personal
injuries, damage to your equipment, or loss of data. These safety
cautions have been classified according to the seriousness of the
risk, and the icons highlight these instructions as follows:
DANGER: This icon indicates the existence of a hazard that could
result in death or serious bodily injury if the safety instruction is
not observed.
WARNING: This icon indicates the existence of a hazard that could
result in bodily injury if the safety instruction is not observed.
CAUTION: This icon indicates the existence of a hazard that could
result in damage to equipment or property if the safety instruction
is not observed.
NOTE: This icon indicates information that relates to the safe
operation of the equipment or related items.
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Introduction
Other documentation
28
Other icons used
Additional icons highlight other helpful or educational
information:
TECHNICAL NOTE: This icon highlights technical information
about the computer.
HINT: This icon denotes helpful hints and tips.
DEFINITION: This icon indicates the definition of a term used in
the text.
Other documentation
Your computer comes with the following documentation:
❖
This electronic user’s guide. Look for the user’s guide icon on
your desktop or in the DOCS folder on the C: drive.
❖
Guides for other programs that may come preinstalled on
your computer or that are available for installation on your
Recovery CDs.
❖
❖
For accessory information, visit Toshiba's web site at
The Microsoft® Windows® operating system documentation
which explains the features of the operating system.
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Introduction
Service options
29
Service options
Toshiba offers a full line of service options built around its
SelectServTM warranty programs. For more information, visit
If you have a problem or need to contact Toshiba, see “If
Something Goes Wrong” on page 173.
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Chapter 1
Finding Your Way
Around
This chapter presents a “grand tour” of your notebook
computer. It serves as a reference when you need to locate
specific parts of the computer.
Making sure you have everything
Before doing anything else, consult the Quick Start card
provided with your system to make sure you received
everything. If any items are missing or damaged, notify your
dealer immediately. For additional help, see “If you need
further assistance” on page 205.
30
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Finding Your Way Around
Front with the display closed
31
Front with the display closed
Eject button
Display latch
Manual
eject
button
System indicator panel
DVD-ROM
or multi-function
sample drive
shown
The system indicator panel provides information about
various system functions. See “System indicator panel” on
page 36.
The display latch keeps the display panel closed and locked.
To open the display panel, slide the display latch to the right
and raise the panel.
The DVD-ROM or multi-function drive enables you to play
high-resolution, full-screen videos at up to 30 frames per
second. You can also use it to install and run programs from
application CD-ROMs and play audio CDs.
The eject button opens the drive tray when the computer is
turned on.
The manual eject button enables you to open the drive tray
when the computer is off.
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Finding Your Way Around
Back
32
Back
S-video port*
Parallel port
Cooling vent
Modem port
Network port
RGB (monitor) DC-IN
port
*for systems with S-video
USB ports
The USB (Universal Serial Bus) ports allow you to connect
USB peripherals to your computer.
DEFINITION: USB is a peripheral expansion standard for
peripherals such as keyboards, pointing devices, and monitors.
USB peripherals have a single standard for cabling and
connectors. The USB standard allows hot swapping of peripherals.
The network port (RJ-45 jack) provides access to a Local
Area Network (LAN) using a standard Ethernet® network
cable.
Ether
The modem port lets you use a standard RJ-11 telephone
cable to connect the modem directly to a standard telephone
line. For more information, see “Connecting the modem to a
phone line” on page 82.
For systems with S-video, the S-video port lets you play
DVD audio and video on a projector or TV that accepts video
inputs.
The parallel port lets you connect a parallel printer or other
parallel device, including ECP-compatible devices.
The RGB (monitor) port lets you connect an external
monitor.
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Finding Your Way Around
33
Right side
The DC-IN port is where you plug in the AC adapter for
either operating the computer on external power or charging
the battery.
The cooling vent prevents the computer’s central processing
unit (CPU) from overheating so that it can continue to
perform at maximum speed.
CAUTION: To prevent possible overheating of the CPU, do not
block the cooling vents.
Right side
Speaker
PC Card eject buttons PC Card slots USB Port
associated with your software, and music from DVD-ROMs
and audio CDs.
The PC Card eject buttons release PC Cards from the
corresponding slots.
The two stacked PC Card slots support up to two Type I or
Type II PC Cards, or one Type III PC Card. See “Using PC
Cards” on page 157 for more information.
The USB port lets you connect a USB peripheral to your
computer.
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Finding Your Way Around
Left side
34
Left side
Microphone jack
Headphone jack
Line In jack
Wireless antenna LED
Volume
Control Dial
Speaker
Wireless antenna on/off switch*
* functional only on systems with a
wireless module installed
Security lock slot
The security lock slot allows you to attach an optional
PORT- Noteworthy® computer lock cable to your computer
for securing it to a large, heavy object such as your desk.
On those systems with Wi-FiTM, the wireless antenna on/off
switch turns the computer’s wireless antenna on or off. The
Wi-Fi Mini PCI module is optional.
On those systems with Wi-FiTM, the wireless antenna LED
glows amber when the computer’s wireless antenna is on.
The line in jack lets you connect a DVD or CD player,
cassette tape player, or record player to your computer.
The 3.5 mm microphone jack lets you connect an external
monaural microphone or other audio input device.
The 3.5 mm headphone jack lets you connect stereo
headphones or other audio-output devices, such as external
speakers. Connecting other devices automatically disables
the internal speakers.
The volume control lets you adjust the sound on your
computer. To turn the volume up, turn the dial to the right. To
turn the volume down, turn the dial to the left.
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Finding Your Way Around
Front with the display open
35
The speaker lets you hear sounds, such as system alarms
associated with your software, and music from DVD-ROMs
and audio CDs.
Front with the display open
Screen
Power button
Function keys
Keyboard
Palm rest
TouchPad
control
button
Primary
control
button
System indicator panel
The computer’s screen is a liquid crystal display (LCD) that
provides clear, sharp images. For more information about
viewing options, see “Exploring video features” on page 152.
The function keys, when used with the Fn key, activate
several different system functions. For more information, see
“Hot Keys” on page 211.
The 85-key keyboard provides all the functionality of a full-
size keyboard. For more information, see “Using the
keyboard” on page 68.
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Finding Your Way Around
Front with the display open
36
maintaining proper posture while using the computer.
The primary and secondary control buttons below the
TouchPad act like the buttons on a mouse, with primary and
secondary functions.
The system indicator panel provides information about
various system functions. See “System indicator panel” on
page 36.
The TouchPadTM enables you to move the cursor with the
stroke of a finger.
The power button turns the computer on and off. Holding
down the power button for four seconds resets the computer.
System indicator panel
AC power
Main battery
Disc/disk activity
On/off
Hard disk drive
The AC power light glows green when the computer is
connected to an external power source.
The on/off light glows green when the computer is on. The
light flashes amber when the computer is in Standby mode.
The main battery light indicates the main battery’s current
charge. It glows green when the battery is fully charged. It
glows amber while the battery is being charged. It does not
glow if the external power source is disconnected or if the
battery is completely discharged. For more information on
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Finding Your Way Around
Front with the display open
37
determining remaining battery power, see “Monitoring
battery power” on page 98.
The hard disk drive light flashes while the hard disk drive is
being accessed.
The disc/disk activity light flashes when the optional
external diskette drive, or the DVD-ROM or multi-function
drive is being accessed.
CAUTION: Never turn off the computer while any drive is in use.
Doing so may damage the media and result in loss of data.
The caps lock light, located on the Caps Lock key, glows when
you press the Caps Lock key. When this light is on, pressing a
letter key on the keyboard produces an uppercase (capital)
letter.
The cursor control mode light, located on the panel just
below the F10 key, glows when the cursor control overlay is
on. When this light is on, pressing an overlay key moves the
cursor in the direction of the white arrow printed on the key
instead of typing the letter printed on the top of the key. For
page 71.
The numeric mode light, located on the panel just below the
F11 key, glows when the numeric overlay is on. When this
light is on, pressing an overlay key types the white number
printed on the key instead of typing the letter printed on the
top of the key. For more information, see “Using the numeric
keypad overlay” on page 71.
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Finding Your Way Around
Underside
38
Underside
Memory slot cover
Battery release
latch
Battery pack
The memory slot cover protects the two expansion memory
slots where you insert additional memory. See “Installing
additional memory (optional)” on page 54 for detailed
information.
The battery pack contains the battery. For information about
replacing the battery, see “Changing the main battery” on
page 102.
The battery release latch secures the battery cover to the
computer, preventing the cover from dislodging from the
computer case.
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Chapter 2
Getting Started
This chapter provides tips for working comfortably, describes
how to connect components, and explains what to do the first
time you use your notebook computer.
Selecting a place to work
Your computer is portable and designed to be used in a
variety of circumstances and locations.
Creating a computer-friendly environment
Place the computer on a flat surface which is large enough for
the computer and any other items you need to use, such as a
printer. Leave enough space around the computer and other
equipment to provide adequate ventilation and prevent
overheating.
To keep your computer in prime operating condition, protect
your work area from:
❖
Dust, moisture, and direct sunlight.
39
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Getting Started
Selecting a place to work
40
❖
❖
Equipment that generates a strong electromagnetic field,
such as stereo speakers (other than speakers that are
connected to the computer) or speakerphones.
Rapid changes in temperature or humidity and sources of
temperature change such as air conditioner vents or
heaters.
❖
❖
Extreme heat, cold, or humidity.
Liquids and corrosive chemicals.
CAUTION: If you spill liquid into the computer, turn off the
computer, unplug it from the AC power source, and let it dry out
completely before turning it on again.
If the computer does not operate correctly after you turn it back on,
contact your network administrator. If your computer still does not
operate, refer to “If you need further assistance” on page 205 for
additional technical assistance.
Keeping yourself comfortable
Strain and stress injuries are becoming more common as
people spend more time using their computers. With a little
care and proper use of the equipment, you can work
comfortably throughout the day.
This section provides hints on avoiding strain and stress
injuries. For more information, consult books on ergonomics,
repetitive-strain injury, and repetitive-stress syndrome.
Placement of the computer
Proper placement of the computer and external devices is
important to avoid stress-related injuries.
❖
Place the computer on a flat surface at a comfortable
height and distance. You should be able to type without
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Getting Started
Selecting a place to work
41
twisting your torso or neck, and look at the screen
without slouching.
❖
❖
If you are using an external monitor, the top of the
display should be no higher than eye level.
If you use a paper holder, set it at about the same height
and distance as the screen.
Seating and posture
When using your computer, maintain good posture with your
body relaxed and your weight distributed evenly. Proper
seating is a primary factor in reducing work strain. Some
people find a backless chair more comfortable than a
conventional chair.
Below eye level
Approximately
90-degree angles
Footrest
Correct posture and positioning of the computer
Whichever type you choose, use the following guidelines to
adjust your chair for maximum computing comfort.
❖
Position your chair so that the keyboard is at or slightly
below the level of your elbow. You should be able to type
comfortably with your shoulders relaxed and your
forearms parallel to the floor.
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Getting Started
Selecting a place to work
42
If you are using a conventional chair:
❖
Your knees should be slightly higher than your hips. If
necessary, use a footrest to raise the level of your knees
and ease the pressure on the back of your thighs.
❖
Adjust the back of your chair so that it supports the lower
curve of your spine. If necessary, use a cushion to provide
extra back support. Lower-back-support cushions are
available at many office supply stores.
❖
Sit with your back straight so that your knees, hips, and
elbows form approximately 90-degree angles when you
work. Do not slump forward or lean back too far.
Lighting
Proper lighting can improve the visibility of the display and
reduce eyestrain.
❖
Position the display panel or external monitor so that
sunlight or bright indoor lighting does not reflect off the
screen. Use tinted windows or shades to reduce glare.
❖
❖
Avoid placing your computer in front of a bright light that
could shine directly in your eyes.
If possible, use soft, indirect lighting in your computer
work area.
Arms and wrists
❖
Avoid bending, arching, or twisting your wrists. Keep
them in a relaxed, neutral position while typing.
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Getting Started
Selecting a place to work
43
❖
Exercise your hands, wrists, and arms to improve
circulation.
WARNING: Using the computer keyboard incorrectly may result in
discomfort and possible injury. If your hands, wrists, and/or arms
bother you while typing, stop using the computer and rest. If the
discomfort persists, consult a physician.
Work habits
The key to avoiding discomfort or injury from strain is to
vary your activities. If possible, schedule a variety of tasks
into your working day. Finding ways to break up the routine
can reduce stress and improve your efficiency.
❖
Take frequent breaks to change position, stretch your
muscles, and relieve your eyes. A break of two or three
minutes every half hour is more effective than a long
break after several hours.
❖
❖
Avoid performing repetitive activities for long periods.
Intersperse such activities with other tasks.
Focusing your eyes on your computer screen for long
periods can cause eyestrain. Look away from the
computer frequently and focus your eyes on a distant
object for at least 30 seconds.
Precautions
Your notebook computer is designed to provide optimum
safety and ease of use, and to withstand the rigors of travel.
You should observe certain precautions to further reduce the
risk of personal injury or damage to the computer.
❖
Avoid prolonged physical contact with the underside of
the computer.
If the computer is used for long periods, its case can
become very warm. While the temperature may not feel
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Getting Started
Selecting a place to work
44
too hot to the touch, if you maintain physical contact with
the computer for a long time (if you rest the computer on
your lap, for example), your skin might suffer low-heat
injury.
❖
❖
Never apply heavy pressure to the computer or subject it
to sharp impacts. Excessive pressure or impact can
damage computer components or otherwise cause your
computer to malfunction.
Some PC Cards can become hot with prolonged use. If
two cards are installed, both can become hot even if only
one is being used. Overheating of a PC Card can result in
errors or instability in its operation.
Be careful when you remove a PC Card that has been
used for a long period.
❖
❖
❖
Avoid spilling liquids into the computer’s keyboard.
If you do spill a liquid that gets into the keyboard, turn
off the computer immediately. Leave the computer turned
off overnight to let it dry out before you use it again.
Never turn off the computer if a drive light indicates a
drive is active.
Turning off the computer while it is reading from or
writing to a disk may damage the disk, the drive, or both.
Keep the computer and disks away from objects that
generate strong magnetic fields, such as large stereo
speakers.
Information on disks is stored magnetically. Placing a
magnet too close to a disk can erase important files.
❖
Scan all new files for viruses.
This precaution is especially important for files you
receive via email or download from the Internet.
Occasionally, even new programs you buy from a
supplier may contain a computer virus. You’ll need a
special program to check for viruses. Ask your dealer to
help you.
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Getting Started
Setting up your computer
45
Setting up your computer
TECHNICAL NOTE: You must complete all set up steps up to
“Setting up your software” before adding external or internal
components to your computer. These components include, but are
Your computer contains a rechargeable high-capacity battery
that needs to be charged before you can use it.
To use external power or to charge the battery, you must
attach the AC adapter. See “Connecting to a power source”
on page 47.
Setting up your software
NOTE: The names of windows displayed and the order in which
windows appear may vary depending on your software setup
choices.
The first time you turn on your computer, the Setup Wizard
guides you through steps to set up your software.
1
2
3
From the welcome screen, click Next to enter the Setup
Wizard.
Confirm acceptance of Microsoft’s End User License
Agreement and click Next.
Enter the computer name and description and click Next
or Skip.
The computer will pause for a moment while checking
for an internet connection.
A window will display the message: “An Internet
connection could not be chosen.”
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Getting Started
Setting up your computer
46
4
5
Click Skip to exit the process or Next to continue.
NOTE: To register online, your computer’s modem must be
connected to a voice-grade telephone line.
A window will display asking if you wish to register with
Toshiba and Microsoft.
Click Yes to register, or No to exit the process.
NOTE: If you click No, you may register with Toshiba later by
double-clicking the Register with Toshiba icon on the desktop.
6
7
Enter your personal information in the registration
window.
Click Finish to complete the process.
Your computer restarts automatically.
Registering your computer with Toshiba
Registering your computer lets Toshiba keep you up-to-date
with information about new products and upgrades, and also
extends your Toshiba warranty worldwide at no charge to
you. You can register your computer with Toshiba by double-
clicking the icon on your desktop.
NOTE: To register online, your computer’s modem must be
connected to a voice-grade telephone line.
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Getting Started
Connecting to a power source
Adding external devices
page 45.
Before starting to use your computer, you may also want to:
❖
Add more memory (see “Installing additional memory
(optional)” on page 54)
❖
❖
Connect a mouse (see “Connecting a mouse” on page 60)
Connect a local printer (see “Connecting a printer” on
page 60)
❖
Install PC Cards (see “Using PC Cards” on page 157)
Connecting to a power source
Your computer requires power to operate. Use the power
cable and AC adapter to connect the computer to a live
electrical outlet, or to charge the computer’s battery.
AC power
indicator
AC adapter
Power cable
Power cable and AC adapter
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Getting Started
Connecting to a power source
48
CAUTION: Use only the AC adapter supplied with your computer
or an equivalent adapter that is compatible. Use of any
incompatible adapter could damage your computer. Toshiba
assumes no liability for any damage caused by use of an
incompatible adapter.
When you connect the AC adapter to the computer, always follow
the steps in the exact order as described in the User's Manual.
Connecting the power cable to a live electrical outlet should be the
last step otherwise the adapter DC output plug could hold an
electrical charge and cause an electrical shock or minor bodily
injury when touched. As a general safety precaution, avoid
touching any metal parts.
DANGER: Hold the power cable by its plug when you connect/
disconnect it. Do NOT pull the cable itself. Doing so may damage
the power cable and result in a short circuit or electric shock.
To connect AC power to the computer:
1
Connect the power cable to the AC adapter.
Connecting the power cable to the AC adapter
2
Plug the AC adapter into the DC-IN on the back of the
computer.
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Getting Started
Charging the main battery
49
Connecting the AC adapter to the computer
3
Connect the power cable to a live electrical outlet.
If the electrical outlet is live, the system indicator panel’s AC
power light ( ) glows green.
DANGER: Damaged power cables can cause fire or electric shock.
Never modify, forcibly bend, place heavy objects on top of, or
apply heat to the power cable.
If the power cable becomes damaged or the plug overheats,
discontinue use. There is a risk of electric shock.
Never remove the power plug from the outlet with wet hands.
Doing so may cause an electric shock.
Charging the main battery
To charge the main battery, plug the computer into a live wall
outlet. It takes several hours to charge the battery with the
computer off. It takes much longer to charge the battery while
the computer is on. For more information on battery use, see
“Running the computer on battery power” on page 95.
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Getting Started
Using the computer for the first time
50
TECHNICAL NOTE: The battery does not charge while the
computer is consuming full power.
CAUTION: Once the battery is charged for the first time, avoid
leaving the computer plugged in and turned off for more than a few
hours at a time. Continuing to charge a fully charged battery can
damage the battery.
NOTE: Battery life and charge time may vary depending on the
applications, power management settings, and features used.
Using the computer for the first time
Opening the display panel
Slide the display latch to the right and lift the display panel.
Lift
Slide
Opening the display panel
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Getting Started
Using the computer for the first time
51
CAUTION: To avoid damaging the display panel, do not force it
beyond the point where it moves easily.
Never lift or move the computer using the display panel.
Turning on the power
1
2
Check that any drives on the computer are empty.
Turn on the computer by pressing and releasing the
power button located on the top of the keyboard. For an
illustration to help you locate this button, see “Front with
the display open” on page 35.
NOTE: When you turn on the computer for the first time, do not
turn off the power again until the operating system has loaded
completely.
The AC power indicator glows when the computer is
connected to an external power source.
The battery light:
❖
❖
❖
Glows amber while the battery is being charged.
Glows green when the battery is fully charged.
Is unlit when the computer is not connected to an
external power source. For information on
determining battery power, see “Monitoring battery
power” on page 98.
The hard disk drive indicator flashes to indicate that the
hard disk drive is currently in use.
CAUTION: Never turn off the computer while any drive is in use.
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Getting Started
Using the computer for the first time
52
Using the TouchPad™
The TouchPad, the small, smooth square cutout located in
front of the keyboard, is sensitive to touch and enables you to
move the cursor with the stroke of a finger. Simply move
your finger on the TouchPad in the direction you’d like to
move the cursor:
❖
❖
❖
❖
To move the cursor to the top of the page, push your
finger forward on the TouchPad.
To move the cursor to the bottom of the page, drag your
finger toward yourself.
To move the cursor to the right side of the page, slide
your finger across the TouchPad from left to right.
To move it to the left side, slide your finger from right to
left.
NOTE: Because the TouchPad is much smaller than the display
screen, moving your cursor across the screen often means having
to move your finger several times across the TouchPad in the
Once you have positioned your cursor, you can either click it
into place by double-tapping the TouchPad or clicking the
control buttons. For more on the TouchPad, see “Lesson 2:
Using the TouchPad and control buttons together” on
page 111.
Control buttons
When a step instructs you to click or choose an item, move
the cursor to the item, then press and release the primary
(left-hand) button. To double-click, press the primary button
twice in rapid succession. The primary button usually
corresponds to the left mouse button.
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Getting Started
Using the computer for the first time
53
The function of the secondary (right-hand) button depends on
the program you are using. It usually corresponds to the right
mouse button. Check your program’s documentation to find
whether it uses the right mouse button.
Disabling or enabling the TouchPad
The TouchPad is enabled by default. To change the enable/
disable TouchPad setting by using the Fn + F9 keys, see
“Disabling or enabling the TouchPad” on page 217.
You may also change the enable/disable setting as follows:
1
Click Start, Control Panel.
The Control Panel window appears.
Click Printers and Other Hardware.
Click Mouse.
2
3
The Mouse Properties window appears.
Click the TouchPAD ON/OFF tab.
The TouchPAD ON/OFF tab view window appears.
Select Disable or Enable, whichever is appropriate.
Click Apply.
4
5
6
7
Click OK.
The Mouse Properties window closes.
Close the Printers and Other Hardware window.
Close the Control Panel window.
8
9
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Getting Started
Installing additional memory (optional)
54
Installing additional memory (optional)
CAUTION: Before you install or remove a memory module, turn off
the computer using the Start menu. If you install or remove a
memory module while the computer is in Standby or Hibernation
mode, data will be lost.
A memory module must be installed in slot A. Do not try to oper-
ate the computer with a memory module in slot B only.
If you install a memory module that is incompatible with the
computer, a beep will sound when you turn on the computer. If the
module is installed in slot A, there will be a long beep followed by
a short beep. If the module is in slot B, there will be a long beep
followed by two short beeps. In this case, turn off the computer
and remove the incompatible module.
Your computer comes with enough memory to run most of
today’s popular applications. You may want to increase the
computer’s memory if you use complex software or process
large amounts of data.
Additional memory comes in various capacities (visit
are two memory slots. Your system may have both slots
occupied.
CAUTION: If you use the computer for a long time, the memory
modules will become hot. If this happens, let the modules cool to
room temperature before you replace them.
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Getting Started
Installing additional memory (optional)
55
You need a standard Phillips no. 1 screwdriver to install a
memory module.
CAUTION: To avoid damaging the computer’s screws, use a
standard Phillips no. 1 screwdriver that is in good condition.
If you are adding memory after you have started to use the
computer, begin at step 1, otherwise skip to step 2.
1
Turn off the computer via the Start menu.
See “Turn Off or Shut down command” on page 83.
The operating system turns off the computer.
2
3
Unplug and remove any cables connected to the
computer.
Close the display panel and turn the computer upside
down to locate the expansion memory slot cover.
Memory
slot cover
Base of your Satellite computer
4
Using a standard Phillips no. 1 screwdriver, unscrew the
two screws that secure the expansion memory slot cover,
then remove the memory slot cover.
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Getting Started
Installing additional memory (optional)
56
Removing the memory slot cover
5
Put the screws and the cover in a safe place so that you
can retrieve them later.
CAUTION: Static electricity can damage the memory module.
Before you handle the module, touch a grounded metal surface to
discharge any static electricity you may have built up.
To avoid damaging the memory module, be careful not to touch its
gold connector bar (on the side you insert into the computer).
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Getting Started
Installing additional memory (optional)
57
6
The memory enclosure shares its space with an optional
Wi-Fi Mini PCI module. If there is no Wi-Fi module
installed, proceed to step 7. Otherwise:
Removing the optional Wi-Fi module to expose the memory
modules
Unclip both sides securing the optional Wi-Fi module
and gently remove it from the connector.
Place the optional Wi-Fi module to the side to expose the
memory module slots.
NOTE: Do not remove the Wi-Fi antenna wires. For assistance,
contact a Toshiba Authorized Service Provider.
The following figure shows the inside of the memory
compartment.
Viewing the inside of the memory compartment
7
Remove the memory module from its antistatic
packaging.
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Getting Started
Installing additional memory (optional)
58
8
9
Holding the memory module by its edges so that the gold
connector bar faces the slot, fit the module into the
socket.
Gently put the memory module connector down at an
angle and press down until the clips snap into place.
Do not force the module into position. The memory
module should be level when secured in place.
Inserting the memory module
CAUTION: Avoid touching the connectors on the memory module
or on the computer. Grease or dust on the connectors may cause
memory access problems.
10 If you removed the optional Wi-Fi module, reinstall it by
reversing the steps in step 6 and referring to the following
figure.
Replacing the optional Wi-Fi module
11 Replace the expansion memory slot cover.
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Getting Started
Installing additional memory (optional)
59
12 Replace the screws and tighten them.
13 Turn the computer over and reconnect any cables you
removed.
14 Turn on the computer.
To verify that the computer correctly recognizes the
memory, click Start, Control Panel and click
Performance and Maintenance. Click System to view
the recognized memory.
down the computer, remove the memory slot cover, and
make sure the memory module is seated properly, as
described in step 8.
Removing a memory module
1
Follow steps 1 through 6 in “Installing additional
memory (optional)” on page 54.
2
Gently push the memory clips outward until the memory
module pops up.
Removing the memory module
3
4
Gently pull the memory module diagonally to remove it
from the slot.
Complete the procedure by following steps 10 through 12
in “Installing additional memory (optional)” on page 54.
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Getting Started
Installing additional memory (optional)
60
Connecting a mouse
You may want to use a mouse instead of the TouchPad, the
computer’s built-in pointing device.
To connect a USB mouse, plug the mouse cable into one of
the USB ports.
Connecting a printer
You can connect a USB-compatible printer to your computer
through the USB ports. You can connect a USB printer after
you turn on the computer.
Alternatively, you can connect a parallel printer to the
computer’s parallel port.
Connecting a USB printer
To achieve the connection, you need a suitable USB cable,
which may come with your printer. Otherwise, you can
purchase one from a computer or electronics store.
NOTE: Follow the manufacturer’s instructions for connecting a
USB printer to your computer.
Connecting a parallel printer
To achieve the connection, you need a suitable cable, which
may come with your parallel printer. Otherwise, you can
purchase one from a computer or electronics store.
Connect a parallel printer before you turn on the computer.
NOTE: Follow the manufacturer’s instructions for connecting a
parallel printer to your computer.
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Getting Started
Installing additional memory (optional)
61
Setting up a printer
If you started your computer with a printer connected and
turned on, it may have been detected automatically (Plug and
Play). If this is not the case, then you must install the printer
driver for the model of printer that is connected to your
computer. You can install the printer driver either by
following the instructions indicated in your printer manual, or
by using the operating system Add Printer Wizard.
If you plan to set up a printer later, click Cancel.
Using the Add Printer Wizard
To set up a printer with the Add Printer Wizard:
1
Click Start, Control Panel, then Printers and Other
Hardware.
2
Select Printers and Faxes.
The Printers and Faxes window appears.
Sample Printers and Faxes window
3
Click Add Printer.
The Add Printer Wizard starts.
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Getting Started
Installing additional memory (optional)
62
Sample Add Printer Wizard
4
Click Next.
The Add Printer Wizard asks you to select your printer.
TECHNICAL NOTE: If your printer is Plug and Play, the operating
system recognizes it automatically. You can ignore the remainder
of this section. See your printer manual.
5
If the printer you are setting up:
❖
Is not connected to a network, select Local printer
attached to this computer.
If you select Local printer, check Automatically
detect and install my Plug and Play printer.
❖
Is connected to a network, select Network printer,
or a printer attached to another computer.
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Installing additional memory (optional)
63
6
Click Next.
The Add Printer Wizard prompts you to select your
printer.
7
8
From the list of manufacturers and printers, select your
printer, then click Next.
Select the port settings according to the instructions in
your printer’s documentation and the port to which your
printer is connected, then click Next.
The Add Printer Wizard prompts you to enter a printer
name.
9
Enter a name for your printer.
HINT: If you are using more than one printer, make sure the name
is descriptive enough to help you tell the difference.
10 To set up the printer to be the default printer for the
operating system, click Yes.
11 Click Next.
The operating system prompts you to print a test page.
12 If your printer is connected and turned on, click Next.
To complete the setup procedure without printing a test
page, click No, then click Next.
13 Click Finish.
You are now ready to print.
Depending on your program, you may see various
messages indicating the status of your print job.
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Getting Started
Turning off the computer
64
Turning off the computer
It is a good idea to turn off your computer when you are not
using it for a while.
If you are using the computer for the first time, leave the
computer plugged into a power source (even though the
computer is off) to fully charge the main battery. When the
main battery light glows green, the battery is fully charged.
When you power down the computer, you have three options
to choose from: Turn Off (or Shut down), Hibernate and
Standby. Each option has its advantages.
❖
Use the Turn Off command if you are using the
Windows® XP Home version operating system, or the
Windows® XP Professional operating system when not
connected to a domain server.
❖
❖
Use the Shut down command if you are using the
Windows® XP Professional operating system and
connected to a domain server.
If you have work in progress and are not connected to a
network, use the Windows® Standby or Hibernate
commands to save your system settings to memory so
that, when you turn on the computer again, you will
automatically return to where you left off.
❖
To leave the computer off for a longer period, you can use
the Windows® Turn Off command when not connected to
a domain server or the Shut down when connected to a
domain server instead.
CAUTION: Never turn off the computer while any drive is in use.
Doing so may damage the media in use and result in loss of data.
For more information, see “Powering down the computer” on
page 83.
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Getting Started
Caring for your computer
65
Caring for your computer
This section gives tips on cleaning and moving your
computer, and explains how to fit an antitheft lock. For
information about taking care of your computer’s battery, see
“Running the computer on battery power” on page 95.
Cleaning the computer
To keep your computer clean, gently wipe the display panel
and exterior case with a lightly dampened cloth. Ask your
Toshiba dealer for suggestions for appropriate cleaning
products.
CAUTION: Keep liquid, including cleaning fluid, out of the
computer’s keyboard, speaker grille, and other openings. Never
spray cleaner directly onto the computer. Never use harsh or
caustic chemical products to clean the computer.
Moving the computer
Before moving your computer, even across the room, make
sure all disk activity has ended (the disk activity lights stop
glowing) and all external peripheral cables are disconnected.
CAUTION: Never pick up the computer by its display panel or by
the back (where the ports are located).
Although your notebook computer is built to withstand
reasonable shock and vibration, transport it in a carrying case
for long trips. You can purchase a carrying case from your
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Getting Started
Caring for your computer
66
Using a computer lock
You may want to secure your computer to a heavy object such
as your desk. The easiest way to do this is to purchase an
optional PORT-Noteworthy® computer lock cable.
PORT-Noteworthy® computer lock cable
To secure the computer:
1
Loop the cable through or around some part of a heavy
object.
Make sure there is no way for a potential thief to slip the
cable off the object.
2
3
Pass the locking end through the loop.
Insert the cable’s locking end into the security lock slot,
then rotate the key a quarter turn and remove it.
The computer is now securely locked to deter computer
theft.
Locking the computer
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Chapter 3
Learning the Basics
This chapter lists some computing tips and provides
important information about basic features.
Computing tips
❖
Save your work frequently.
Your work temporarily stays in the computer’s memory
until you save it to the disk. You will lose all unsaved
work, if, for example, a system error occurs and you must
restart your computer, or your battery runs out of charge
while you are working. Your computer can be configured
to warn you when the battery is running low. See “Setting
battery alarms” on page 101.
HINT: Some programs have an automatic save feature which you
can turn on. This feature saves your file to the hard disk at preset
intervals. See your software documentation for details.
67
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Learning the Basics
Using the keyboard
68
❖
Back up your files to storage media on a regular basis.
Label the backup copies clearly and store them in a safe
place.
If your hard disk suddenly fails, you may lose all the data
on it unless you have a separate backup copy.
❖
❖
conserve disk space and help your computer perform at
its optimal level. Consult your Windows® XP operating
system documentation for more information on these and
other utilities.
Always use the proper procedure to turn off the
computer. (See “Powering down the computer” on
page 83.)
CAUTION: The operating system records information, such as
your desktop setup, during its shut down procedure. If you do not
let the operating system shut down normally, details such as new
icon positions may be lost.
Using the keyboard
Home
PgUp
7
9
8
∗
4
6
-
5
End
End
PgDn
+
1
3
2
/
Del
Ins
0
Keyboard
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Learning the Basics
Using the keyboard
69
Character keys
Typing with the character keys is very much like typing on a
typewriter, except that:
❖
❖
❖
❖
The spacebar creates a space character instead of just
passing over an area of the page.
The lowercase l (el) and the number 1 are not
interchangeable.
The uppercase letter O and the number 0 are not
interchangeable.
The Caps Lock key changes only the alphabet keys to upper
case — the number and symbol keys are not affected.
The caps lock light on the keyboard indicator panel
illuminates when you press the Caps Lock key.
Ctrl, Fn, and Alt keys
Ctrl
Fn
Alt
.
Ctrl, Fn and Alt keys
The Ctrl, Fn, and Alt keys do different things depending on the
program you are using. For more information, see your
program documentation.
Function keys
The function keys (not to be confused with the Fn key) are the
12 keys at the top of the keyboard.
Function keys
F1 through F12 are called function keys because they run
programmed functions when you press them. Used in
combination with the Fn key, function keys marked with icons
run specific functions on the computer.
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Learning the Basics
Using the keyboard
70
Windows® special keys
Application key
Windows logo key
Windows® special keys
The keyboard provides two keys that have special functions
in the operating system:
❖
❖
The Windows® logo key opens the Start menu.
The Application key has the same function as the
secondary TouchPad control button (or secondary mouse
button).
Overlay keys
&
(
)
∗
7
Home
8
9
PgUp
0
7
8
9
∗
U
I
O
P
4
5
6
-
.
J
K
L
:
;
End
PgDn
+
?
/
1
2
3
>
.
Del
M
Ins
0
/
End
Keyboard overlay keys
The keys with numbers and symbols on the front of them
form the numeric and cursor overlay. This overlay lets you
enter numeric data or control the cursor as you would using
the ten-key keypad on a desktop computer’s keyboard.
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Using the keyboard
71
Using the numeric keypad overlay
To turn on the numeric keypad overlay, press Fn and F11
simultaneously. The numeric mode light on the keyboard
indicator panel glows when the numeric overlay is on.
You can still use the overlay keys to type alphabetic
characters while the numeric overlay is on. To do so:
❖
For lowercase letters, hold down Fn while you type the
letters.
❖
For uppercase letters, hold down both Fn and Shift while
you type the letters.
To use the cursor control overlay when the numeric overlay is
on, press and hold down Shift while you use the cursor control
keys. To return to the numeric overlay, release Shift.
To turn off the numeric keypad overlay, hold down the Fn key
and press F11 again. The numeric mode light on the keyboard
indicator panel goes out.
Using the cursor control overlay
To turn on the cursor control overlay, press Fn and F10
simultaneously. The cursor control mode light on the
keyboard indicator panel glows when the cursor control
overlay is on.
To type alphabetic characters while the overlay is on:
❖
For lowercase letters, hold down Fn while you type the
letters.
❖
For uppercase letters, hold down both Fn and Shift while
you type the letters.
To use the numeric keypad overlay when the cursor control
overlay is on, hold down Shift while you use the numeric
overlay keys. To return to the cursor control overlay, release
Shift.
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Learning the Basics
Starting a program
72
To turn off the cursor control overlay, hold down the Fn key
and press F10 again. The cursor control mode light on the
keyboard indicator panel goes out.
Starting a program
The easiest way to start a program is to double-click the name
of the file that contains the information you want to work on.
To find the file, use My Computer or Windows Explorer.
If you prefer to open the program first, you have four options:
❖
❖
❖
❖
Double-click the program icon on your desktop
Use the Start menu
Use Windows Explorer to locate the program file
Use the Run dialog box
The Windows® XP operating system tutorial chapter gives
step-by-step instructions for starting a program from the Start
menu. See “Lesson 6: Starting programs” on page 117.
Saving your work
Before you turn off the computer, save your work to the hard
disk drive.
NOTE: Always save your data even when you are using Standby
mode. If your battery fully discharges, your information will be
lost. Your computer can be configured to warn you when the
battery is running low. See “Setting battery alarms” on page 101.
Many programs offer a feature that saves documents at
regular intervals, such as every 15 minutes. Check your
programs’ documentation to see whether they have an
automatic save feature.
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Learning the Basics
Printing your work
73
To save:
❖
A file you are updating, open the program’s File menu
and click Save.
❖
A new file, choose Save As from the File menu, type a
name for the file, and click OK.
HINT: To make another copy of the file you are currently working
with, choose Save As from the File menu and give the new file a
different name.
For information on how to name a file, see “Windows® XP
file system” on page 110.
Printing your work
Verify that the Windows® XP operating system is set up for
your printer as described in “Setting up a printer” on page 61.
TECHNICAL NOTE: You only need to set up the printer the first
time you connect it. If you use more than one printer or are
changing printers, you will need to set up the operating system to
run with the additional printer(s).
To print a file:
1
2
If your printer is not on, turn it on now.
In the File menu of your program, click Print.
The program displays a Print dialog box.
Click OK to print.
3
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Learning the Basics
Backing up your files
74
Backing up your files
Backing up your files means copying individual files to
media, such as CD, or copying entire sections of your hard
disk to another device, such as a tape drive.
For those systems with a floppy disk drive, you may back up
file to a floppy disk as follows:
1
To back up to a CD or other media, insert the media into
the diskette appropriate drive.
2
3
4
Click Start, then click My Computer.
Click the drive that contains the file you want to copy.
Double-click the folder that contains the file, then click
the file you want to copy.
HINT: You can use the Ctrl or Shift keys to select more than one
file.
5
Click File, then click Send To.
Using the DVD-ROM or Multifunction drive
Optical storage has become the preferred medium for
software, music, and video. Digital versatile discs (DVDs)
provide a significant increase in data storage and support
features that are not available on any other video platform.
These features include wide-screen movies, multiple
language tracks, digital surround sound, multiple camera
angles, and interactive menus.
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Learning the Basics
Using the DVD-ROM or Multifunction drive
75
For these reasons, your computer may come with a DVD-
ROM or multifunction drive.
HINT: Your DVD-ROM or Multifunction drive is designed to play
region 1 (North America) DVD-ROMs.
NOTE: For optimum DVD performance, it is recommended that
you play DVDs while running the computer on AC power.
You use CD-ROMs to load and run software, and to access
reference material such as catalogs, as well as listen to music.
A special feature allows you to play audio CDs even when the
computer is turned off.
DVD-ROM drive components
Your DVD-ROM drive may look like this:
Eject button
Manual eject hole
Sample DVD-ROM drive
CAUTION: Never press the eject button or turn off the computer
while the drive-in-use indicator light is glowing. Doing so could
damage the disc or the drive.
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Learning the Basics
Using the DVD-ROM or Multifunction drive
76
The eject button requires power to operate. The manual eject
button does not require power.
CAUTION: Never use a pencil to press the manual eject button.
Pencil lead can break off inside the computer and damage it.
Instead, use a slim object such as a straightened paper clip.
Inserting a disc
WARNING: Before playing an audio CD, turn the volume down.
Playing the compact disc at maximum volume could damage your
ears. To turn the volume down, access the Volume Control
program (click Start, All Programs, Accessories,
Entertainment, Volume Control).
1
If the computer is turned on, press the eject button on the
DVD-ROM drive.
The disc tray partially opens.
CAUTION: To avoid damaging a disc or losing data, check that the
disc activity light is off before opening the disc tray.
2
3
Grasp the disc tray and pull it fully open.
Hold the disc by its edges and check that it is clean and
free of dust.
CAUTION: Handle discs carefully. Avoid touching the surface of
the disc. Grasp it by its center hole and edge. If you handle the
disc incorrectly, you could lose data.
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Learning the Basics
Using the DVD-ROM or Multifunction drive
77
4
Carefully place the disc in the empty tray with its label
facing up.
Inserting a disc
CAUTION: Be careful not to touch the drive’s lens (located
underneath the drive’s spindle) or the area around it. Doing so
could cause the drive to malfunction.
5
Gently press the center of the disc onto the spindle until it
locks into place.
Spindle
Correct position
Disc
Incorrect position
Incorrect position
Positioning the disc on the spindle
CAUTION: Make sure the disc is properly positioned on the
spindle. If you position the disc incorrectly, it can jam the disc
tray.
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Learning the Basics
Using the DVD-ROM or Multifunction drive
78
6
Close the disc tray by pressing gently on the center of the
tray until it clicks indicating that it is locked.
Playing an audio CD
Insert an audio CD and close the disc tray.
The computer automatically detects a disc in the drive and
opens the Audio CD window. To play an audio CD select the
Play Audio CD using Windows Media Player option and
click OK.
Sample Audio CD window
The Windows Media Player window appears.
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Learning the Basics
Using the DVD-ROM or Multifunction drive
79
Rewind
Play
Fast forward
Stop
Volume control
Previous track
Next track
Mute
Sample Windows MediaTM Player screen
The Windows MediaTM Player control panel works much like
an ordinary compact disc player:
❖
To play the CD or to pause, click the Play/Pause button
on the CD Player control panel.
❖
To stop the CD, click the Stop button.
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Learning the Basics
Using the DVD-ROM or Multifunction drive
80
Playing a DVD
This manual has an entire chapter devoted to using WinDVD.
For information about how to play back a DVD, see “Playing
DVDs” on page 160.
Viewing the contents of a CD or DVD
CDs and DVDs contain files just like the hard disk. CDs are
often used to install software or store files that require lots of
space, such as photographs and large presentation files. You
can use Explorer or My Computer to view the contents of any
CD or DVD.
Removing a disc with the computer on
CAUTION: Never press the eject button or turn off the computer
while the drive-in-use light is glowing. Doing so could damage
the disk or the drive.
1
Locate and press the eject button.
The disc tray partially opens.
2
3
Grasp the sides of the disc tray and pull it fully open.
Remove the disc from the disc tray and place it in its
protective cover.
CAUTION: If the disc is spinning when you open the disc tray, wait
for the disc to stop before removing it.
4
Close the disc tray by pressing gently on the center of the
tray until it clicks indicating that it is locked.
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Learning the Basics
Using the DVD-ROM or Multifunction drive
81
Removing a disc with the computer off
1
Insert a slender object, such as a straightened paper clip,
into the manual eject button access hole.
CAUTION: Never use a pencil to press the manual eject button.
Pencil lead can break off inside the computer and damage it.
2
3
Pull the tray fully open, remove the disc and place it in its
protective cover.
Close the disc tray by pressing gently on the center of the
tray until it clicks indicating that it is locked.
Caring for CDs and DVDs
❖
Store your discs in their original containers to protect
them from scratches and keep them clean.
❖
❖
Never bend a disc or place heavy objects on top of it.
Hold a disc by its outside edge. Fingerprints on the
surface of a compact disc can prevent the drive from
reading the data properly.
❖
❖
Avoid exposing discs to direct sunlight or extreme heat or
cold.
To clean a disc, wipe it from the center outwards (not in a
circle) with a clean, dry cloth. If necessary, moisten the
cloth with water or a neutral cleaner (not benzine or
rubbing alcohol). Let the disc dry completely before
inserting it in the drive.
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Learning the Basics
Setting up for communications
82
Setting up for communications
To communicate across the telephone lines with another
computer, you need:
❖
❖
❖
The computer’s modem
A telephone line
An Internet Service Provider (ISP)
To connect to the Internet, you need a Web browser, such as
Microsoft® Internet Explorer.
Connecting the modem to a phone line
Your computer comes with a built-in modem. To use the
modem, you must connect it to a standard voice-grade RJ-11
telephone line.
For more information regarding your computer’s modem, visit
1
2
Attach one end of a standard RJ-11 telephone cable to the
modem port.
To locate the modem port, see “Back” on page 32.
Plug the other end of the RJ-11 telephone cable into the
modular jack of a standard voice-grade telephone line.
Connecting your computer to a network
You can connect your computer to a network remotely, using
the built-in modem and a dial-up connection. For specific
information about connecting to the local area network
(LAN) or wide area network (WAN), consult your network
administrator.
To use a dial-up connection, have your network administrator
configure your computer for the network and supply you with
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Learning the Basics
Powering down the computer
83
the telephone number for the dial-up connection. To set up
the network connection, use the Dial-Up Networking Wizard:
1
2
3
Click Start and point to All Programs.
Point to Accessories, then to Communications.
Click Network Setup Wizard or Network
Connections.
4
Enter the phone number of your network connection and
let the program dial the number.
The computer connects with the network.
Powering down the computer
NOTE: Pushing the power button before shutting down the
Windows® operating system could cause you to lose your work.
Make sure the system indicator panel’s disk light and the drive-in-
use light are off. If you turn off the power while a disk is being
accessed, you may lose data or damage the disk and/or drive.
When you power down the computer, you have three options
to choose from: Turn Off (or Shut down), Standby and
Hibernation.
TECHNICAL NOTES: Before using any of these options to power
down your computer, save your files and make sure the disk
activity lights are off.
If you change your mind and decide to continue working after all,
wait a few seconds before turning the computer on again.
Turn Off or Shut down command
The Turn Off or Shut down commands power off the
computer. The Windows® XP Home operating system uses
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Powering down the computer
84
the Turn Off command. The Windows® XP Professional
operating system uses the Turn Off command if you are not
connected to a Windows® domain server. The Windows® XP
Professional operating system uses the Shut down command
if you are a member of a domain.
Factors to consider when choosing Turn Off or Shut down:
❖
No power is used while the computer is turned off. This
is the most efficient mode if you will be away from your
computer for an extended time.
❖
❖
Restarting from Turn Off or Shut down uses the most
time and battery power.
When starting up again, the system does not
automatically open the programs and files you were
previously using.
Restart command
Restart is the same as Turn Off or Shut down but
automatically powers up the computer. Use it when you need
to reload the operating system, for example to activate
changes to system settings.
Hibernation command
The Hibernation command shuts the computer down
completely, but it first saves the current state of the computer
to the hard disk. Since Hibernation mode does not require
power to maintain the saved information, the system settings
are retained indefinitely. Restoring information from the hard
disk takes longer than restoring it from memory. When you
start up again, the computer runs a self-test, loads the
operating system, and then returns to the state in which you
left it.
Factors when choosing Hibernation mode:
❖
While in Hibernation mode, the computer uses no battery
power.
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Powering down the computer
85
❖
❖
❖
Because the state of the system is held on the hard disk,
no data is lost if the battery discharges.
Restarting from Hibernation mode uses less time and
battery power than restarting from Turn Off.
Restarting from Hibernation mode uses a little more time
and battery power than restarting from Standby because
information is being retrieved from the hard disk instead
of memory.
❖
When starting up again, the computer returns to the state
in which you left it, including all open programs and files
you were using.
For more information about the Hibernation command, see
“Using Hibernation” on page 88. For information about
going into Hibernation mode more quickly, see “Going into
Hibernation mode more quickly” on page 90.
Standby command
Standby puts the computer into a power-saving mode.
Standby holds the current state of the computer in memory so
that, when you restart the computer, you can continue
working from where you left off.
Factors when choosing Standby:
❖
While in Standby mode, the computer uses some battery
power. The battery will eventually discharge in Standby
mode. If the battery discharges, your data will be lost if
you do not save your work before entering Standby
mode.
❖
Restarting from Standby mode uses less time and battery
power than restarting from Turn Off or Hibernation
mode.
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Using Turn Off or Shut down
86
❖
When starting up again, the computer returns to the mode
in which you left it, including all open programs and files
you were using.
NOTE: If you power down using Standby and the battery
work first.
For more information about the Standby, see “Using
Standby” on page 91. For information about going into
Standby mode more quickly, see “Going into Standby mode
more quickly” on page 92.
Using Turn Off or Shut down
If you are using the Windows® XP Home operating system,
or are using the Windows® XP Pro operating system and are
not a member of a domain, power off the computer as
follows:
1
Click Start, Turn off computer.
The Turn off computer window appears.
Sample Turn off computer window
Click Turn Off.
2
The computer turns itself off.
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Using Turn Off or Shut down
87
If you are using the Windows® XP Pro operating system and
are a member of a domain, power off the computer as
follows:
1
Click the Start button, then Shut down.
The Shut Down window appears.
Sample Shut down computer window
2
3
Select Shut down from the drop-down list.
Click OK.
The computer turns itself off.
NOTE: Holding the shift key while the Turn Off computer Windows
dialog box is open, changes the Standby button to hibernate. For
more information about setting up hibernation “Hibernation
command” on page 84 and “Using Hibernation” on page 88.
Turning off more quickly
You can also turn off the computer by pressing the power
button or closing the display panel.
To use either of these methods, you first need to turn on the
feature in the Toshiba Power Management Utility.
1
Click Start, Control Panel, then Performance and
Maintenance.
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Using Hibernation
88
2
3
Double-click the Toshiba Power Management icon.
The Power Options Properties dialog box appears.
Click the Advanced tab, and select the options you want.
❖
When I close the lid of my portable computer
Set this option to Power Off to have the computer
shut down when you close the display panel.
❖
When I press the power button on my computer
Set this option to Power Off to have the computer
shut down when you press the power button.
Sample Toshiba Power Management Advanced tab
4
5
Click Apply.
Click OK, then close the Control Panel.
Starting again after Turn Off
To start the computer up again, press and release the power
button. The on/off light turns on.
Using Hibernation
If you are using the Windows® XP Home operating system,
or are using the Windows® XP Pro operating system and are
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Using Hibernation
89
not a member of a domain, power off the computer using the
Hibernation command as follows:
1
Click Start, Turn off computer.
The Turn off computer window appears.
Sample Turn off computer window with shift key held down to
show Hibernate option
2
Hold down the shift key and click Hibernate
(“Hibernate” only appears when the shift key is pressed).
The computer saves the state of the system, including all open
programs and files, to the hard disk. Then the computer turns
itself off.
If you are using the Windows® XP Pro operating system and
are a member of a domain, power off the computer using
Hibernation as follows:
1
Click Start, Shut Down.
The Shut Down window appears.
Sample Hibernate computer window
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Using Hibernation
90
2
3
Select Hibernate from the drop-down list of options.
Click OK.
The computer saves the state of the system, including all open
programs and files, to the hard disk. Then the computer turns
itself off.
Going into Hibernation mode more quickly
You can also put the computer into Hibernation mode by
pressing the power button or closing the display panel.
1
Click Start, Control Panel, then Performance and
Maintenance.
2
3
Double-click the Toshiba Power Management icon.
Click the Advanced tab, and select the options you want.
❖
When I press the power button
Set this option to Hibernation for the computer to go
into Hibernation mode when you press the power
button.
❖
When I close the lid
Set this option to Hibernation for the computer to go
into Hibernation mode when you close the display
panel.
Sample Toshiba Power Management Advanced tab
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91
Using Standby
4
5
Click Apply.
Click OK, then close the Control Panel.
Starting again from Hibernation mode
To start the computer from Hibernation mode, press and
release the power button. The computer returns to the screen
you were using.
If you put the computer in Hibernation mode by closing the
display panel, you can start it again by opening the display
panel.
NOTE: If your computer is running on batteries, you cannot start it
again by opening the display panel. To turn the system back on,
press the Power button.
Using Standby
If you are using the Windows® XP Home operating system,
or are using the Windows® XP Pro operating system and are
not a member of a domain, power off the computer using the
Standby command as follows:
1
Click Start, Turn off computer.
The Turn off computer window appears.
Sample Turn off computer window
Click Stand By.
2
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Using Standby
92
The computer saves the state of all open programs and files to
memory, turns off the display, and goes into a low-power
mode. The on/off light ( ) blinks amber indicating the
machine is in Standby mode.
If you are using the Windows® XP Pro operating system and
are a member of a domain, power off the computer using the
Standby command as follows:
1
Click Start, then Shut down.
The Shut Down window appears.
Sample Stand by computer window
2
3
Select Stand by from the drop-down list of options.
Click OK.
The computer saves the state of all open programs and files to
memory, turns off the display, and goes into a low-power
mode. The on/off light blinks amber to indicate the machine
is in Standby mode.
NOTE: If you power down using the Standby command and the
battery discharges fully, your information will be lost. Be sure to
save your work often.
Going into Standby mode more quickly
In addition, you can put the computer into Standby mode by
either pressing the power button or closing the display panel.
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Learning the Basics
Toshiba’s online resources
93
You can also specify an amount of time after which the
computer automatically goes into Standby mode.
To use any of these methods, you first need to enable them in
Toshiba’s Power Saver utility.
1
2
Open the Start menu, then click Control Panel.
Click the Performance and Maintenance icon, and then
click the Toshiba Power Management icon.
3
4
Click the Advanced tab.
Select Stand By for the options you want.
When I press the power button
Set this option to Stand By to put the computer into
Standby mode when you press the power button.
When I close the lid
Set this option to Stand By to put the computer into
Standby mode when you close the display panel.
5
6
Click OK.
Close the Control Panel.
Starting again from Standby
To start the computer from Standby mode, press the power
button. The computer returns to the screen you were using.
If you put the computer in Standby mode by closing the
display panel, you can start it again by opening the display
panel.
Toshiba’s online resources
Toshiba maintains a number of online sites to which you can
connect. These sites provide information about Toshiba
products, give help with technical questions, and keep you up
to date with future upgrades. For more information, see
“Contacting Toshiba” on page 206.
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Chapter 4
Mobile Computing
This chapter covers all aspects of using your computer while
traveling.
Toshiba’s energy-saver design
Your computer enters a low-power standby mode when it is
not being used, thereby conserving energy and saving money
in the process. It has a number of other features that enhance
its energy efficiency.
Many of these energy-saving features have been set by
Toshiba. We recommend you leave these features active,
allowing your computer to operate at its maximum energy
efficiency, so that you can use it for longer periods while
traveling.
94
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Mobile Computing
Running the computer on battery power
95
Running the computer on battery power
The computer contains a removable Lithium Ion (Li-Ion)
high-capacity battery that provides power when you are away
from an AC outlet. You can recharge it many times.
Battery Notice
Battery life may vary depending on applications, power
management settings and features utilized. Recharge time varies
depending on usage. The battery may not charge while the
computer is consuming full power.
perform at maximum capacity and will need to be replaced.
This is normal for all batteries. To purchase a new battery
To ensure that the battery maintains its maximum capacity,
operate the computer on battery power at least once a month
until the battery is fully discharged. Please see “Maximizing
battery life” on page 104 for procedures. If the computer is
continuously operated on AC power, either through an AC
adapter or a docking station for an extended period, more
than a month, the battery may fail to retain a charge. It may
not function efficiently over the expected life of the battery
and the battery light may not indicate a low-battery condition.
In addition, the computer has an internal real-time clock
(RTC) battery. The RTC battery powers the RTC memory,
which stores your system configuration settings and the
current time and date for up to a month while the computer is
turned off.
NOTE: For optimum DVD performance, Toshiba recommends that
you play DVDs while running on AC power rather than on battery
power.
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Mobile Computing
Charging the battery
96
Power management
Your computer ships with the power management options
preset to a configuration that will provide the most stable
operating environment and optimum system performance for
both AC power and battery modes.
CAUTION: Changes to these settings may result in system
performance or stability issues. Users who are not completely
familiar with the power management component of the system
should use the preset configuration. For assistance with setup
changes, contact Toshiba’s InTouch Center.
Charging the battery
NOTE: Battery charge time may vary depending on the
applications, power management settings, and features used.
The battery needs to be charged before you can use it to
power the computer.
To charge the battery, plug the computer into a live wall
outlet. It takes several hours to charge the battery with the
computer off. It takes much longer to charge the battery while
the computer is on.
TECHNICAL NOTE: The battery does not charge while the
computer is consuming full power.
The battery may not start charging immediately if:
❖
The battery is extremely hot or cold.
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Charging the battery
97
To ensure that the battery charges to its full capacity, wait
until it reaches room temperature (50 to 80 degrees
Fahrenheit, 10 to 26 degrees Celsius).
❖
The battery is almost completely discharged.
Leave the power connected, and the battery should begin
charging after a few minutes.
HINT: Once the battery is fully charged, we recommend that you
operate your computer on battery power until the battery
discharges completely. Doing this extends battery life and helps
ensure accurate monitoring of battery capacity.
Charging the RTC battery
The computer contains an internal battery that provides
power for the real-time clock (RTC) and calendar.
During normal use, the main battery keeps the RTC battery
adequately charged. Occasionally, the RTC battery may lose
its charge completely, especially if you have had the
computer turned off for a long time.
TECHNICAL NOTE: The RTC battery does not charge while the
computer is turned off even when AC power is attached.
If the RTC battery is low, the real-time clock and calendar
may display the incorrect time and date, or stop working.
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Monitoring battery power
98
To recharge the RTC battery, plug in the computer and leave
it turned on for at least 24 hours.
NOTE: When Hibernate mode is enabled and the RTC battery is
completely discharged, a warning prompts you to reset the real-
time clock.
Monitoring battery power
The battery light indicates the battery’s current charge. The
indicator light:
❖
❖
❖
Glows green when the battery is fully charged
Glows amber while the battery is being charged
Does not glow if the external power source is
disconnected or if the battery is completely discharged
Determining remaining battery power
NOTE: Wait at least 16 seconds after turning on the computer
before trying to monitor the remaining battery power. The
computer needs this time to check the battery’s remaining capacity
and perform its calculations.
1
2
Click Start, Control Panel, then Performance and
Maintenance.
Double-click the Toshiba Power Management icon.
The current power source and battery power remaining
section displays the current charge state of the battery.
The value displays as a percentage of remaining battery
charge.
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Monitoring battery power
99
3
Click the Battery Power Meter tab.
Sample Toshiba Power Management Battery Power Meter tab
TECHNICAL NOTE: The computer drains the battery faster at low
temperatures. Check your remaining charge frequently if you are
working in temperatures below 50 degrees Fahrenheit.
The computer calculates the remaining battery charge based on
your current rate of power use and other factors such as the age of
the battery.
Conserving battery power
How long a fully charged battery lasts when you are using the
computer depends on a number of factors, such as:
❖
❖
How the computer is configured
How much you use the display panel instead of an
external monitor
❖
How much you use the hard disk and other drives
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Monitoring battery power
100
❖
Whether you use any optional devices to which the
battery supplies power, such as a PC Card
❖
Where you are working—since operating time decreases
at low temperatures
Toshiba’s power-saving options greatly increase the length of
time you can use the computer before it becomes necessary to
recharge the battery.
Toshiba has combined these options into preset power usage
modes.
What to do when the battery runs low
When the battery runs low you can:
❖
❖
❖
Plug the computer into an external power source and
recharge the battery.
Put the computer in Hibernate mode and replace the
battery with a charged spare.
Save your work and turn off the computer.
If you do not manage to do any of these things before the
battery completely runs out of power, the computer
automatically enters Hibernate mode and turns itself off.
Hibernate mode keeps track of where you were so, when you
turn on the power again, you can continue where you left off.
The computer stores the information on what you were doing
until the battery runs out of power. If you have Hibernate
mode enabled (the default), the computer copies the details of
your open programs and files to the hard disk before shutting
down.
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Monitoring battery power
101
Setting battery alarms
Your computer can be configured to warn you when the
battery is running low.
You can set multiple alarms. Each alarm can be set to alert
you when a specified percentage of remaining battery power
haw been reached. You can set how the warning occurs:
sound an alarm, display a message, both, or none. You can
also set the computer to enter Standby mode or Hibernate
mode or to completely power down when the alarm goes off.
To set an alarm:
1
Click Start, Control Panel, then Performance and
Maintenance.
2
3
Double-click the Toshiba Power Management icon.
Click the Alarm tab and set the alarm, as desired.
Sample Toshiba Power Management Alarm tab
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Changing the main battery
102
Changing the main battery
When your battery power is running low, you have two
options—connect the computer to an AC power source or
install a charged battery.
CAUTION: When handling a battery, be careful not to drop it or
short-circuit its terminals.
Removing the battery from the computer
1
2
Save your work.
Turn off the computer via the Start menu or place it in
Hibernate mode according to the instructions in “Using
Hibernation” on page 88.
3
4
Remove all cables connected to the computer.
Close the display panel and turn the computer upside
down with the front side of the computer facing you.
5
Push and hold the battery release latch.
Releasing the battery
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Taking care of your battery
103
6
While still holding the release latch in the open position
lift the battery pack out of the computer.
Removing the battery
WARNING: If the battery is leaking or its case is cracked, put on
protective gloves to handle it, and discard it immediately following
the advice in “Disposing of used batteries safely” on page 105.
Taking care of your battery
The following sections offer tips on how to take care of your
battery and prolong its life.
Safety precautions
❖
If the battery pack produces an odor, overheats or
changes color or shape while it is being used or charged,
turn off the computer’s power immediately and
disconnect the power cord from the power socket.
Carefully remove the battery pack from the computer.
❖
❖
Do not try to disassemble a battery pack.
Do not overcharge or reverse charge a battery.
Overcharging will shorten its life, and reverse charging
could damage it.
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Taking care of your battery
104
❖
Avoid touching the metal terminals of the battery with
another metal object. Short-circuiting the battery can
cause it to overheat and may cause damage to the battery
or the computer.
❖
❖
❖
❖
Do not incinerate a spent battery, as this could cause it to
explode and release toxic materials.
If a battery is leaking or damaged, replace it immediately.
Use protective gloves when handling a damaged battery.
To replace the main battery, use an identical battery that
A reverse polarity condition should be avoided with all
batteries. The main battery is designed so that it cannot
be installed in reverse polarity.
❖
❖
❖
Charge the battery only in the computer or in a battery
charger designated as an approved option.
When you install the battery pack, you should hear a
click when it is seated properly.
Do not expose the battery pack to fire. The battery pack
could explode.
Maximizing battery life
To maximize the life of your battery pack:
❖
At least once a month, disconnect the computer from a
power source and operate it on battery power until the
battery pack fully discharges. Before doing so, follow the
steps below:
1
2
Turn off the computer’s power.
Disconnect the AC adapter and turn on the
computer’s power. If it does not turn on, go to step 4.
3
Operate the computer on battery power for five
minutes. If the battery pack has at least five minutes
of operating time, continue operating until the battery
pack is fully discharged. If the main battery light
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Disposing of used batteries safely
105
flashes or there is some other warning to indicate a
low battery, go to step 4.
4
5
Connect the AC adapter to the computer and the
power cord to a power outlet. The DC-IN or AC
power light should glow green, and the main battery
light should glow amber to indicate that the battery
pack is being charged. If the DC-IN or AC power-
light indicator does not glow, power is not being
supplied. Check the connections for the AC adapter
and power cord.
Charge the battery pack until the main battery light
glows green.
❖
❖
If you have extra battery packs, rotate their use.
If you will not be using the system for an extended
period, more than one month, remove the battery pack.
❖
Disconnect the AC adapter when the battery is fully
charged. Overcharging makes the battery hot and
shortens life.
❖
❖
If you are not going to use the computer for more than
eight hours, disconnect the AC adapter.
Store spare battery packs in a cool dry place out of direct
sunlight.
Disposing of used batteries safely
You can recharge a battery many times. When the battery
needs replacing, the battery light flashes amber shortly after
you have fully recharged the battery.
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Traveling tips
106
You must discard a battery if it becomes damaged.
CAUTION: The computer’s main battery is a Lithium Ion (Li-Ion)
battery, which can explode if not properly replaced, used, handled,
or disposed of. Putting spent batteries in the trash is not only
irresponsible, it may be illegal. Dispose of the battery as required
by local ordinances or regulations.
Use only batteries recommended by Toshiba.
The materials that came with your computer may include an
insert regarding the disposal of batteries. If not, check with
your local government agency for information on where to
recycle or dispose of old batteries.
Traveling tips
The environmental precautions listed in “Selecting a place to
work” on page 39, also apply while traveling.
❖
Never leave your computer on a sunny ledge or in a place
where it could get wet or covered in dust.
❖
Always travel with the computer in a carrying case.
Toshiba offers a choice of carrying cases for the
computer. They all provide plenty of extra space for
manuals, power cables, and compact discs. Contact your
authorized Toshiba representative for more information.
TECHNICAL NOTE: When traveling by air, you may be required to
pass your notebook through airport security equipment. The X-ray
equipment will not harm your computer.
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Chapter 5
Getting to Know the
Windows® XP Operating
System
This chapter introduces the Windows® XP operating system
by guiding you through a few basic tasks.
If you have used a Windows® operating system before, you
will find the Windows® XP operating system familiar.
Whether you have used a Windows®operating system or not,
the skill and confidence you will gain from this chapter will
more than offset the short amount of time spent going
through these lessons.
As you explore your computer’s operating system further,
you will often discover alternative ways of accomplishing a
particular task.
For more detailed information on your operating system,
refer to the Microsoft® Windows® XP operating system
documentation that came with your computer.
HINT: The illustrated examples in this guide may appear slightly
different from the screens displayed by your system. However, the
differences are not significant and do not indicate any change in
the functionality of your system.
107
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Getting to Know the Windows ® XP Operating System
Lesson 1: Exploring the desktop
108
Lesson 1: Exploring the desktop
The desktop is the launching pad for everything you can do in
the Windows® XP operating system. You use its features to
start programs, find documents, set up system components,
and perform most other computing tasks.
Finding your way around the desktop
Your computer’s desktop includes several standard features:
icons, Start button, shortcut tray, taskbar, system tray, and
background pattern.
Icons
Start button
Taskbar
System tray
Sample Desktop
Icons
An icon represents a folder, file, or program that can be
quickly activated by double-clicking on it.
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Getting to Know the Windows® XP Operating System
109
Lesson 1: Exploring the desktop
You can create a new desktop icon for any folder, file, or
program by dragging the element’s icon from its location in a
window to the desktop area.
The icons initially displayed on your system desktop include:
Toshiba Access—Opens a window with links to software
updates, services and support, and other important benefits.
Recycle Bin—Holds files you have deleted using the
Windows Explorer. You may retrieve these files until you
empty the Recycle Bin.
TECHNICAL NOTE: If you delete a file from a diskette, it does not
go into the Recycle Bin. For more information on the Recycle Bin,
see Windows® online Help.
Internet Explorer—The Microsoft® browser allows you to
view web pages when connected to the Internet.
NOTE: If you place the cursor over an icon, a popup description of
the file contents appears.
Your desktop may contain other icons depending on your
configuration. See Windows® XP online Help and Support
for more specific information on each icon and how to use it.
Start button
You use the Start button to:
❖
❖
Start programs
Access Microsoft® Windows® XP operating system
update information
❖
❖
Open recently accessed documents
Adjust system settings
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Getting to Know the Windows ® XP Operating System
Lesson 1: Exploring the desktop
110
❖
Search for files
❖
❖
❖
Access Windows Help and Support Center
Run programs
Suspend system activity and shut down the computer
For more information on starting programs, see “Lesson 6:
Starting programs” on page 117.
Taskbar
Each time you open a program, a button associated with that
program appears on the taskbar. With some programs, a
button appears on the taskbar for each document or window
you open. You can use these buttons to quickly switch
between the programs or windows.
To make a program or window the active one, click the
program’s or window’s button on the taskbar.
System tray
The system tray displays icons of tasks or programs that run
continuously in the background. To learn more about each
task, position the cursor over the icon for a few moments and
a short description of the task appears.
Typical tasks in the system tray are Current time, Power
usage mode, and speaker volume.
To activate a specific task, double-click the appropriate
system tray icon.
Windows® XP file system
All files on your computer are organized for accessibility
using a hierarchal file system.
Programs, documents, and other data are held in files. These
files can be grouped together in folders, and folders can be
grouped inside other folders for convenient organizing. All
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Lesson 2: Using the TouchPad and control buttons together
111
the files and folders reside in your computer on a storage
device, such as a disk drive.
You can think of your computer storage system in terms of
office equipment. You have a file cabinet (device), that
contains folders, and each folder may contain documents.
Your office may have more than one file cabinet, just as your
computer may have more than one disk drive.
Computers can be connected together to form a network, so
that programs, documents and other data can be quickly and
easily shared between computers.
You can use the My Computer feature on the Start menu to
access any file in the Windows® file system.
For more information, read the Microsoft documentation that
comes with your computer.
Lesson 2: Using the TouchPad and control
buttons together
The “Getting Started” chapter introduced you to the
TouchPad, which is your basic tool for moving around the
screen. This lesson lets you practice using the TouchPad and
control buttons in tandem.
1
Using the TouchPad, move the pointer to the Start
button, then click the primary button (usually the left) to
open the Start menu.
NOTE: In this guide, the term “click” refers to the primary button,
which is usually the left-hand button. You can also double-tap the
TouchPad surface to perform the same function. Instructions
requiring the secondary button specifically mention that button.
For example, “click the secondary button.”
2
Click an empty area of the desktop to close the Start
menu.
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Lesson 2: Using the TouchPad and control buttons together
112
3
With the pointer in an empty area of the desktop, click
the secondary button (the right-hand button) to open the
desktop shortcut menu.
As the name implies, shortcut menus provide quick
access to many operating system features.
Sample desktop shortcut menu
4
5
Click an empty area to close the shortcut menu.
Use the TouchPad to move the pointer to the Start
button. Click Start, and select My Computer.
The My Computer window appears.
Sample My Computer window
6
Now click the Close button in the upper-right corner of
this window.
The operating system closes the My Computer window.
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Lesson 2: Using the TouchPad and control buttons together
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NOTE: If the taskbar is locked, you need to unlock it. To unlock the
taskbar, place the cursor on the taskbar and click the secondary
button. Uncheck “Lock the Taskbar.”
7
Click an empty area of the taskbar at the bottom of the
screen and, while holding down the primary button, use
the TouchPad to drag the pointer to the right edge of the
desktop, then release the primary button. (This process is
known as “clicking and dragging.”)
The taskbar moves from the bottom to the right edge of
the desktop.
Taskbar
Sample desktop with the taskbar on the right
HINT: You can move the taskbar to any of the desktop’s four edges.
8
Click the taskbar once again and drag it back to the
bottom of the desktop.
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Lesson 3: Learning about the Internet
114
Lesson 3: Learning about the Internet
This lesson demonstrates how to access a Web page from a
window and from the taskbar.
The lesson assumes you have an account with an Internet
Service Provider (ISP).
Opening a Web page from a window
The most common way to open a Web page is by typing a
Web address in the address line of the Web browser itself. But
you can also type a Web address in the My Computer
window.
1
Click Start, then double-click My Computer.
The My Computer window appears.
2
On the View menu, point to Toolbars, then click
Address Bar if it is not checked.
The operating system displays the address bar. It
indicates that you are in “My Computer.” You can also
type a Web address in the address line.
Sample My Computer window
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Lesson 4: Creating a new document
Lesson 4: Creating a new document
This lesson teaches you how to create a text file without
having to first open a program.
1
Move the pointer to an empty area of the desktop, then
click the secondary button.
The operating system displays a shortcut menu of
commands applicable to the desktop.
2
Click New, then click Text Document.
The operating system creates an icon on the desktop
called New Text Document with the icon name
highlighted.
3
4
To give your document a meaningful name, type My New
Doc.txt and press Enter.
Double-click the My New Doc icon.
The operating system opens the new document in
Notepad—the text editor built into the operating system.
Sample Notepad window
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Lesson 5: Creating a new folder
116
Notice that when the document opens, there is a new
button on the taskbar that reads My New Doc- Notepad
(the name may be too long to fit into the taskbar space
but, if you point to the name, the complete name is
visible). By displaying buttons like this one, the taskbar
helps you keep track of the programs and files you
currently have open.
To learn more about Notepad, click Help or open the
Help menu by pressing F1. For now, leave Notepad open
and go on to the next lesson.
Lesson 5: Creating a new folder
DEFINITION: A folder is an area where you can store documents
and other types of files. It is analogous to a file folder stored in a
file cabinet. In this case, a disk drive in the computer is the file
cabinet.
The operating system stores documents and programs in
folders. It even stores other folders in folders. In this lesson,
you will create a folder in which to store your new document.
1
Move the pointer to an empty area of the desktop, then
click the secondary button.
The operating system displays the desktop shortcut
menu.
2
Click New, then click Folder.
The operating system creates an icon on the desktop
called New Folder with the icon name highlighted.
3
4
Type a name for the folder, such as My Folder, then
press Enter.
Close the Notepad document you just created by clicking
the Close button on the right side of the Notepad title bar.
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Lesson 6: Starting programs
The operating system displays the document as an icon
on the desktop.
5
Click the document icon and drag it toward your New
Folder icon. Position the document icon over the New
Folder icon until it changes color, then release the
primary button.
The outline of the document icon moves across the
desktop and disappears into the folder.
6
7
To see your document, double-click the folder icon.
A window opens and displays the contents of the folder.
Close the window by clicking its Close button and
continue with the next lesson to learn how to start
programs.
Lesson 6: Starting programs
Usually, you will know which program you want to use for a
particular task.
This lesson teaches you how to launch programs from the
Start menu, using two of the programs that are built into the
Windows® XP operating system: Paint and Windows®
Explorer.
To launch the Paint program:
1
2
3
Click Start, then point to All Programs.
Click Accessories.
Click Paint.
The operating system opens Paint—a basic drawing
program.
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Lesson 6: Starting programs
118
Sample Paint window
To launch Windows® Explorer:
1
2
Click Start, then point to All Programs.
Click Windows Explorer.
The operating system opens Windows® Explorer, which
provides access to all your computer’s resources. For
example, it lets you see all the files in a particular folder
on the computer’s hard disk.
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Lesson 7: Resizing, repositioning, and hiding windows
119
Sample Windows Explorer window
Notice the taskbar now has two buttons on it—one for
Paint and one for Windows® Explorer.
3
To redisplay the Paint program, click the Paint button on
the taskbar.
The operating system displays the Paint program.
The operating system places the active window on top of
other windows on the desktop unless you have selected a
different display option. You can move back and forth
between the two programs by alternately clicking each
button.
Lesson 7: Resizing, repositioning, and hiding
windows
If you have followed the lessons in this chapter, you now have
a screen with several program windows open. You can
organize these windows by resizing and repositioning
windows so that you can see more than one of them at a time.
You can also hide windows by removing them from the
desktop without actually closing your document or program.
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Lesson 7: Resizing, repositioning, and hiding windows
120
This lesson introduces several ways to adjust the size, shape,
and position of windows open on the desktop.
Using the taskbar
If you have applications open on the desktop, you can
rearrange them by pointing to the taskbar using the TouchPad
and clicking the secondary button. The Windows® XP
operating system provides these options:
❖
❖
❖
❖
❖
Move windows
Size windows
Minimize all windows—display only the taskbar buttons
Maximize windows
Close windows
Choose your option depending on how you wish to set up
your desktop.
Minimizing and maximizing windows
1
To make the Windows® Explorer window the active
window, click the Windows Explorer button on the
taskbar.
The operating system highlights the Windows® Explorer
title bar to show that Windows® Explorer is the active
window.
2
Click the Minimize button at the top-right of the
Explorer window to hide the window.
Windows® Explorer disappears from the desktop.
However, it is still open, as you can see from the taskbar.
HINT: Minimizing program windows is a good way to clean up the
desktop without actually closing programs.
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Lesson 7: Resizing, repositioning, and hiding windows
121
3
Click the Maximize button in the top-right corner of the
Paint window.
The Paint window expands to fill the screen, hiding
everything except the taskbar. Notice that the Maximize
button has changed. It is now called the Restore Down
button.
HINT: Maximizing a program is a good way to work when you are
only using that program and do not want any distractions on the
screen.
Resizing and moving windows
1
Click the Restore Down button in the top-right corner of
the Paint window.
Paint returns to its previous size and location. Notice that
the Restore Down button has changed back into the
Maximize button.
For the next few steps assume that you want to be able to
see both Paint and Windows Explorer at the same time.
2
Move the pointer to the right-hand edge of the Paint
window.
The pointer changes to a two-headed arrow.
3
4
Click and drag the edge of the window until it takes up
just less than half the width of the desktop.
Click the title bar of the Paint window and drag it to the
left side of the desktop.
You can move any window by clicking its title bar and
dragging it.
5
Click Windows Explorer button on the taskbar.
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Getting to Know the Windows ® XP Operating System
Lesson 8: Closing programs
122
6
Repeat steps 3 and 4 to change the size and position of
Windows Explorer, placing it on the right side of the
desktop.
Now that the windows are side by side, you can see how
you could refer to one window while working in the
other.
Resizing and moving windows allows you to rearrange the
desktop to suit your needs. Experiment with different sizes
and placements of windows to find the best arrangement for
your work.
Sample Windows Explorer windows
At this point you have two programs open on the desktop.
The next lesson shows you how to close them.
Lesson 8: Closing programs
Once you are finished working with a document or program,
it is a good idea to close it. While you can run several
programs at the same time, having a large number of
programs and documents open simultaneously can slow
down your computer.
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123
Lesson 9: Creating shortcuts
This lesson teaches you how to close the programs you
opened earlier in this tutorial.
To close the programs:
1
Click the Close button at the top-right of the Explorer
window.
Windows® Explorer closes, removing the Explorer button
from the taskbar as well.
2
Close Paint and the My Computer window (assuming it is
still open) by clicking the Close buttons for each
program.
HINT: Always save your work before you close a program.
Lesson 9: Creating shortcuts
By adding shortcuts to your desktop, you can open programs
or files with the click of a button. You will probably want to
create shortcuts for the programs you use most frequently.
This lesson explains how to create shortcuts using two
Windows® accessories, Calculator and Character Map, as
examples.
Creating a shortcut to the Calculator
Use this method when you know the name and location of the
program file to which you would like to create a shortcut.
1
Move the pointer to an empty area of the desktop, then
click the secondary button.
The operating system displays the desktop shortcut
menu.
2
Click New, then click Shortcut.
The operating system displays the Create Shortcut dialog
box.
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Lesson 9: Creating shortcuts
124
Sample Create Shortcut dialog box
3
In the Command line box, type c:\windows\system32\calc.exe
and click Next.
The operating system prompts you to select a name for
the shortcut.
4
Type Calculator and click Finish.
The operating system displays the new shortcut on your
desktop.
Creating a shortcut to the Character Map
Use this method when you do not know the name and
location of the program file.
1
Click Start, then point to Search.
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Lesson 9: Creating shortcuts
Sample Search options on the Start menu
2
Click All Files and Folders.
The operating system displays the Search Results dialog
box.
Sample Search Results dialog box
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Lesson 10: Changing the screen saver
126
HINT: Search also allows you to perform searches on the Internet.
3
Type char in the All or part of the file name: text box,
and then click Search.
The operating system displays a list of all the files with
“char” in their names.
4
5
Click the Character Map file with the secondary button
and drag it to the desktop.
A shortcut menu appears.
Click Create Shortcut here.
A shortcut to the Character Map appears on your desktop.
Clicking a shortcut icon opens the program or folder
immediately. You can place as many shortcuts on your
desktop as you find useful.
HINT: The Character Map is a useful tool when you want to add a
special character to a document.
Lesson 10: Changing the screen saver
You can personalize the background area of your desktop
with pictures, patterns, or colors. The background is
considered a “property” of your desktop. This lesson will not
only teach you how to change the background, but will also
introduce you to properties.
The operating system treats all windows, icons, programs,
drives, etc. as self-contained objects, each with its own set of
properties (such as size, position on-screen, and color). Many
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127
Lesson 10: Changing the screen saver
of these properties can be customized to meet your particular
needs and tastes.
DEFINITION: An object is an independent block of data, text, or
graphics that was created by an individual application.
This lesson introduces object properties by showing you how
to change one of the properties of the desktop—the screen
saver. This is a continuously changing pattern that appears on
the screen during pauses in your work.
1
Move the pointer to an empty area of the desktop, then
click the secondary button.
The operating system displays the desktop shortcut
menu.
2
Click Properties.
The operating system opens the Display Properties dialog
box.
Sample Display Properties dialog box
3
4
Click the Screen Saver tab.
Click the arrow beside the current option to open the
screen saver list box.
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Lesson 11: Setting the date and time
128
5
Scroll through the screen saver options by clicking the
scroll arrows in the list box.
6
Try a screen saver pattern by clicking a name in the list
box.
The operating system displays your selection in the
monitor above the list box. Try several patterns.
7
8
To apply a pattern to your desktop, click Apply.
After you have chosen a screen saver pattern and applied
it to your desktop, click OK.
The operating system returns you to the desktop.
You can view any object’s properties by clicking the object
with the secondary button, then choosing Properties from the
shortcut menu that appears.
The next lesson explains how to set two other properties—the
date and time.
Lesson 11: Setting the date and time
You initially set the computer’s date and time properties
when you turned the computer on for the first time and set up
the operating system.
To change the date and time settings:
1
2
Click Start, then click Control Panel.
Click the Date, Time, Language, and Regional Options
icon.
3
Click the Date and Time icon.
The operating system displays the Date and Time
Properties dialog box.
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129
Lesson 11: Setting the date and time
Sample Date and Time Properties dialog box
HINT: To open the Date and Time Properties dialog box more
quickly, either click the time display on the taskbar with the
secondary button, then click Adjust Date and Time, or double-
click the time display.
4
5
6
Click the Date & Time tab and set the correct month,
year, day, and time.
Click the Time zone tab, then the drop-down list box and
set your time zone.
Click OK.
There is a third tab, Internet Time, which when selected
allows you to have Windows® XP automatically synchronize
your time. However, you need to be connected to the Internet
for this function to work.
Continue with the next lesson to finish cleaning up the
desktop.
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Lesson 12: Removing objects from the desktop
130
Lesson 12: Removing objects from the desktop
Earlier in this tutorial, you created a new icon on the desktop.
Since everything you have done to this point has been just
practice, you may want to return the desktop back to its
original uncluttered state. This lesson explains how to remove
objects from the desktop and introduces the Recycle Bin.
1
Click the New Folder icon you created, drag it until it is
over the Recycle Bin icon and it changes color, then
release the primary button.
The icon disappears. But it is not really gone. It is merely
set aside in the Recycle Bin so that you can restore or
delete it later.
2
3
Repeat step 1 for any other icons you created during this
tutorial.
Each icon disappears as you drop it on the Recycle Bin.
Double-click the Recycle Bin icon.
The operating system opens the Recycle Bin window.
Notice that all the icons you dropped on the Recycle Bin
are listed.
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Lesson 12: Removing objects from the desktop
Sample Recycle Bin open on the desktop
4
To completely remove an object, select it, and then click
File, Delete.
The object is permanently deleted from the Recycle Bin.
Later on—in your real work, not in this tutorial—you will use
the Recycle Bin to delete other objects such as folders,
documents, and sometimes even programs. Still, the process
is the same. Just drag an object’s icon to the Recycle Bin.
If you change your mind and want to restore an object you
sent to the Recycle Bin, select the object with the secondary
button and click Restore Down. The operating system
restores the object to the place from which it was deleted.
When you are absolutely certain that you never want to see it
again, delete it from the Recycle Bin.
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Getting to Know the Windows ® XP Operating System
Lesson 13: Using System Restore
132
To delete everything from the Recycle Bin at once, choose
Empty Recycle Bin from the File menu. Click Yes to
confirm that you are sure.
HINT: Empty the Recycle Bin periodically. Even though an item is
moved to the Recycle Bin, it still uses valuable space on the hard
disk drive until it is deleted from the Recycle Bin.
Lesson 13: Using System Restore
The System Restore feature allows you to return your
computer to the way it was configured on a specific date or
time, a “restore point.” This is useful if you are reconfiguring
your computer for new hardware or software. In the event that
your hardware or software causes your computer to
malfunction, you can remove the offending item(s) and
restore the system to the state it was in at the preset time.
To get to System Restore, click Start, point to All Programs,
Accessories, System Tools and click System Restore.
The System Restore Welcome screen appears.
Sample System Restore Welcome screen
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133
Lesson 14: If I am lost, what do I do?
The operating system guides you through the process of
storing your system settings for future use. It also guides you
through restoring your system to the selected date or time.
Lesson 14: If I am lost, what do I do?
This lesson teaches you how to use some of the Help and
Support features in Windows® XP operating system.
Windows® XP Help and Support Center
The Windows® XP operating system has a Help and Support
facility. If you cannot figure out how to do something, the
answer is probably only a few clicks away.
Assume that you want to draw a picture, but do not know
how.
1
Click Start, then click Help and Support.
The operating system opens the Help and Support Center
window.
2
If you do not see the index, click the Index button on the
top of the screen.
Help and Support Center displays the Index.
Sample Help and Support Center Index
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Lesson 14: If I am lost, what do I do?
134
The left side of the screen contains the index. The text
box above the index, where the cursor is flashing, lets
you type in a topic you want to find in the index.
3
Type pictures in the Type in the keyword to find: text
box.
Notice as you type that the index moves to locate what
you typed. When you type the letter p, the topic list
moves to the first entry that begins with P, and so on.
There are a number of topics listed under Picture. One of
them, Creating pictures using Paint, looks promising.
4
Double-click Creating pictures using Paint.
Help opens a topic screen that gives a brief description of
how to draw pictures, including an icon to start the Paint
program.
Sample Drawing help window
5
Click the Paint link.
The operating system opens the Paint program.
Not every Help topic contains a hot link to start the
program it is talking about. However, when you do
encounter one, it provides a convenient way to start the
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Lesson 14: If I am lost, what do I do?
program to look at it while you read about the program in
the Help topic.
Using the online tours and tutorials
Whether you are new to computers or you have some
experience, the Windows® XP Tours and Tutorials collection
is a good place to start.
If you are not familiar with the Windows® XP operating
system, start with “Windows XP Preview.”
“Learning about the benefits of Windows XP features” is a
helpful introduction to the new features in the Windows® XP
operating system.
Sample Windows® XP Tours and tutorials window
To start a Windows® XP tour or tutorial:
1
2
3
4
Click Start, then Help and Support.
Click What’s new in Windows XP.
Click Taking a tour or tutorial.
On the right pane, click Take the Windows XP tour.
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Getting to Know the Windows ® XP Operating System
Lesson 15: Turning off your computer
136
Lesson 15: Turning off your computer
system shut down your computer. As it shuts down, the
operating system performs a number of tasks that ensure that
everything is in place the next time you turn on the computer.
To let the operating system shut down your computer, see
“Using Turn Off or Shut down” on page 86.
There are other ways to shut down your computer. For more
information, see “Powering down the computer” on page 83.
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Chapter 6
Exploring Your Options
In this chapter, you will explore other features of your
notebook computer.
Windows® XP special features
The Windows® XP operating system offers you several new
features and enhancements, including:
❖
❖
New system file protection
A system restore function, allowing you to rollback the
system to its previous mode
❖
An improved help center, support automation, and
automatic Windows® operating system update
❖
❖
Wizards to simplify setting up your home network
Ability to share one Internet connection among multiple
PCs
❖
An automatic discovery feature that allows your
computer to detect new and intelligent devices
137
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Exploring Your Options
Personalizing your desktop
138
Personalizing your desktop
Your desktop is your virtual workspace. This section explains
how to customize its features for the way you like to work.
You can customize the following aspects of the desktop:
❖
❖
Taskbar—which resources to display for quick access
Active Desktop® interface—what information from the
Internet to always display
❖
❖
Desktop style—how windows are displayed and how to
browse folders and files
Toolbars—what information appears at the top of each
window
Customizing the taskbar
As you work, the taskbar changes to reflect what you are
doing. Its icons provide shortcuts to programs, documents,
files, folders, system features, and components. Open
applications also have Forward and Backward buttons to
allow navigation through folders, documents, and Web sites.
For example, you can personalize the taskbar to include
Quick Launch icons, and also your favorite URL addresses or
local folders and programs.
DEFINITION: URL stands for Uniform Resource Locator, which is
the address that defines the route to a file on the Web or any other
Internet facility. Generically, it is known as the World Wide Web
site address.
Having a list of favorite URLs handy saves time. Using it
bypasses the need for you to launch your browser first.
To customize your taskbar settings, point to an empty space
in the taskbar and click the secondary button. Then click
Properties.
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Exploring Your Options
Personalizing your desktop
139
Bringing the world to your desktop
With the Windows® XP operating system you can set up your
desktop with complete World Wide Web integration at a
single click.
Turning on the Web content interface
The first step to bring active content to your desktop is to turn
on the Web content interface:
1
Point to an empty space on the desktop and click the
secondary button.
2
Click Properties.
The Display Properties window appears.
Click the Desktop tab.
3
4
5
6
Click the Customize Desktop button.
Click the Web tab.
Follow the instructions to set up your desktop.
Adding components to the Web content interface
1
Point to an empty space on the desktop and click the
secondary button.
2
Click on Properties.
The Display Properties window appear.
Click the Desktop tab.
3
4
5
Click the Customize Desktop button.
Click the Web tab.
The operating system displays a list of items to add to the
desktop.
6
To view additional components, click New.
The New Desktop Item dialog box appears.
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Exploring Your Options
Personalizing your desktop
140
7
To browse the Gallery for more components to add, click
Visit Gallery.
In order to browse, an active Internet connection must be
established.
8
To select some other Web site, type the address of the
Web site you want or click Browse to locate it.
You can configure the Web content interface in several other
ways. For further information, see your operating system
documentation or access Windows® Help by clicking Start,
Help and Support.
Changing desktop and browsing style
The operating system enables you to customize the way you
view your desktop and browse the files and folders on your
local computer or network file server.
You can make it so that:
❖
❖
❖
Items that normally require a double-click will open with
a single click.
Folders will open in their own window instead of in the
same window.
Folders are accompanied by a list of common tasks
instead of displayed alone.
The options you choose determines how you browse in the
operating system, regardless of whether you start from the
desktop, My Computer, Windows® Explorer, or Internet
Explorer.
For more information about changing your desktop style,
enter desktop in the Help and Support Index.
Choosing a style
To select desktop and browsing style options:
1
Click Start, then click My Computer.
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Personalizing your desktop
141
The My Computer window appears.
2
Select the Tools menu, then click Folder Options.
The Folder Options dialog box appears.
Sample Folder Options dialog box
3
4
Click the preferred options.
Click Apply, then OK.
Personalizing individual windows
Just as you can display a Web page on your desktop, you can
also display a Web page in an individual window. If you
subscribe to the Web page, it can be automatically updated on
a regular basis. For example, using this Web integration
feature you can monitor weather, game scores, stock prices,
or headlines—all in the window of your choice.
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Exploring Your Options
Personalizing your desktop
142
Customizing window toolbars
You can display one or more customizable toolbars at the top
of a window. As you browse, the operating system detects the
kind of information presented in the window and
automatically displays the appropriate toolbar buttons and
menus.
You can also add these toolbars to the taskbar.
Address bar
Standard buttons
Sample toolbar locations
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Exploring Your Options
Personalizing your desktop
143
The elements you can add to the top of the window are:
Toolbar element Description
Address Bar
Opens Web pages, programs, folders, or
documents. By default, the address bar
shows your current location, and whether
it is a folder or a Web page. You can
browse to another location by typing an
address — a URL, a path, or even a pro-
gram name.
If you start typing a previously typed
address, the AutoComplete feature fin-
ishes the address for you.
Standard buttons Displays buttons for commonly used
commands, such as copying, pasting,
deleting items, changing views, and
browsing backward and forward.
Displaying a toolbar in a window
1
Click Start, then click My Computer.
The My Computer window appears.
2
On the View menu, point to Toolbars, then click the
name of the toolbar you want to display.
The toolbar appears below the menu bar of the current
window.
Displaying information about each folder
In addition to displaying the contents of each window, you
might find it helpful to have the operating system display the
name of the folder and brief information about how to use the
folder. This means displaying an individual window as a Web
page.
1
Click Start, then click My Computer.
The My Computer window appears.
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Using your computer at the office
144
2
Open the folder you want to view as a Web page.
3
4
In the Tools menu, select Folder Options.
In the Tasks section, click the button for Show common
tasks in folders.
5
Click Apply, then OK.
Sample Control Panel window as a Web page
The addition of the name of the folder and instructions for
how to use the folder on the left give the window the
appearance of a Web page.
Using your computer at the office
By connecting an external monitor, external full-size
keyboard, an external mouse, and an optional external
diskette drive, you can work with your notebook as if it were
a standard office computer.
An external monitor connects to the RGB (monitor) port.
An external mouse, keyboard, and optional external diskette
drive connect to the USB ports.
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Exploring Your Options
Using your computer at the office
145
Setting up for communications
To connect to the Internet, use an online service, or
communicate across the telephone lines with another
computer, you need:
❖
❖
❖
❖
A modem (one comes with your computer)
A telephone line
A browser or communications program
An Internet Service Provider (ISP) or online service if
you plan to use the Internet
Determining the COM port
Your modem is connected to one of the computer’s COM
(communications) ports. The default setting for the modem is
COM3.
The following procedure is intended to support you if you
need to either upgrade your modem or reset the port to the
default settings.
If you’re having trouble connecting through the modem, you
may need to determine the current COM port name and
possibly change it.
To find out which port your modem is connected to in the
operating system:
1
Click Start, Control Panel, then Printers and Other
Hardware.
2
3
4
Click Phone and Modem options.
The Phone and Modem options window appears.
Click the Modems tab.
A location box appears.
5
6
In the Attached to field, the COM port is specified.
Make a note of the COM port number.
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Exploring Your Options
Using your computer at the office
146
7
To verify that the modem is set up properly, double-click
the COM port to which your modem is connected.
The Modem AMR Properties box appears.
8
9
In the device status area, the computer should indicate
whether the modem is working properly.
If the modem is not working properly, click
Troubleshooting and follow the instructions.
10 Click OK to close the properties box, then the Phone and
Modem options box.
11 Close the Control Panel.
Connecting the modem to a telephone line
Before you can use the modem, you must connect it to a
standard voice-grade telephone line.
Setting up a dial-up connection
To set up a dial-up connection, use the Dial-Up Networking
Wizard:
1
2
Click Start and point to All Programs.
Point to Accessories, then to Communications, and
click New Connection Wizard.
3
4
Click Next.
Select the type of connection you want to make.
❖
❖
❖
❖
Connect to the Internet
Connect to the Network at My Workplace
Set up a home or small office network
Set up an advanced connection
5
Click Next and follow the directions on the screen.
The computer connects to the network.
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Exploring Your Options
Exchanging data with another computer
147
Exchanging data with another computer
To transfer a large amount of information between
computers, you need a physical connection and a
synchronization program.
You can use the Windows® XP Briefcase or a specialized
synchronization program that transfers data using a cable
connected to the computers’ parallel ports.
Transferring files using a parallel port connection
To transfer files using the computers’ parallel ports, you need
a LapLink®- compatible parallel cable.
Getting started
1
2
3
4
5
Connect the cable.
Load the transfer program on both computers.
Set any specific options.
Start the transfer.
When you have finished transferring files, close the
programs on both computers.
Getting help transferring files
1
Click Start, then Help and Support.
The Help and Support window appears.
Click the Index button.
2
3
4
In the dialog box, type direct cable connections.
Follow the online guide instructions.
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Exploring Your Options
Connecting to the Internet
148
Connecting to the Internet
To connect to the Internet you may need:
❖
❖
A modem (one comes with your computer)
A telephone line, DSL, a cable connection, or a satellite
link
❖
❖
A browser or communications program
An Internet Service Provider (ISP)
Once you have established an ISP account, you can access the
Internet.
Connect to the Internet by using a telephone and modem or
through other higher-speed communication methods, such as
Digital Subscriber Lines (DSL), cable or a satellite link.
After your Internet connection has been made, start your Web
browser.
If you are using your computer at the office, then you
probably connect to the Internet through your company’s
network. See your network administrator about connecting to
the Internet.
Using a modem
If you’re using a modem, you connect the modem to one of
the computer’s COM (communications) ports. The default
setting for the modem is COM3.
If you are having trouble connecting through the modem, you
may need to determine the current COM port name and
possibly change it.
For more information on connecting a modem, see
“Connecting the modem to a phone line” on page 82.
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Exploring Your Options
An overview of using the Internet
149
An overview of using the Internet
The following sections give a quick introduction to the
Internet and some of its exciting features, under these
headings:
❖
❖
❖
❖
❖
❖
❖
The Internet
The World Wide Web
Signing up with an Internet Service Provider
Getting started
Surfing the Internet
Internet features
Uploading and downloading files from the Internet
For more information about the Internet, see “Lesson 3:
Learning about the Internet” on page 114.
The Internet
The Internet is an association of thousands of networks and
millions of computers around the world connected by
communications lines. They all work together to share
information.
The World Wide Web
The World Wide Web (or ‘Web’) is a subset of the Internet —
a collection of interlinked documents (located on computers
connected to the Internet) that work together using a specific
Internet protocol called Hypertext Transfer Protocol (HTTP).
The World Wide Web offers information as text, images,
audio, or video to be referenced from anywhere in the world.
Special programs called Web browsers are specifically
designed to work with HTTP. They make it easier to connect
to a particular network address and send and receive
information.
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Exploring Your Options
An overview of using the Internet
150
Internet Service Providers
To connect a computer directly to the Internet, many people
and businesses use an Internet Service Provider (ISP). An ISP
is a company that has the equipment and the
telecommunication lines necessary to maintain an Internet
connection.
You can connect to the Internet by using a telephone and
modem or through other higher-speed communication
methods such as Digital Subscriber Lines (DSL), cable, and
satellite links.
Signing up with an Internet Service Provider
Microsoft’s Web browser, Internet Explorer, which is
preinstalled on your system, is automatically configured so
that when you first start it, it guides you through signing up
for a new ISP account, or assists you in setting up your
computer to work with your existing ISP.
Once you have established an ISP account, you can access the
Internet.
Surfing the Internet
Once connected to the Internet, the Web browser displays a
home page, for example, your ISP’s home page on the
Internet or your company’s Web site home page.
To visit a desired Web site, type in the Web address. The Web
address, or Uniform Resource Locator (URL), is a unique
identifier for that computer system linked to the Internet. Web
addresses can also appear within a Web page’s text, and are
known as links. Clicking a link automatically transfers your
Web browser to that site.
You can also use a Search Engine, a Web site specifically
designed to help you look for information.
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Exploring Your Options
An overview of using the Internet
151
Internet features
The Internet offers many types of communication tools to
help you perform many tasks.
❖
Internet email
To send and receive email of your own, you need a
mailbox on the Web, or an email address.
If you have an account with an ISP, you can probably set
up an email address at the same time as you sign up for
the service.
❖
❖
❖
Internet chat rooms
A chat room is a Web site that offers a place where
people with similar interests and ideas can communicate
in real-time, one-on-one or in groups, by typing messages
which are instantly viewed by others on their computer
screens.
Internet news groups
A news group is similar to a chat room, but instead of
using a dedicated site to converse about a specialized
subject with others in real-time, it uses a Web site as a
clearinghouse where all the messages are placed, like a
gigantic bulletin board.
Online shopping
Many Web sites offer products and services for sale.
Uploading and downloading files on the Internet
Transferring files from one computer to another is termed
uploading (transferring data from your computer to a site on
the Web), or downloading (transferring data from a site on the
Web to your computer).
There are several ways to upload or download data. It can be
as simple as attaching a file or document to an email, or you
can use the HTTP features of your Web browser to transfer
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Exploring Your Options
Exploring video features
152
large amounts of data. You can also use the File Transfer
Protocol (FTP) supported by a separate software program.
Exploring video features
Your computer’s video features provide the viewing of
presentations or DVD movies on the computer screen.
TECHNICAL NOTE: Video CD playback capability is not enabled
on all systems.
HINT: There are no menus for Video CD 1.0 titles.
For more information about using WinDVD, see
“WinDVD™” on page 160.
Changing the display properties setting
1
Right-click anywhere on your desktop and select
Properties.
The Display Properties dialog box appears.
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Exploring Your Options
Changing the display properties setting
153
Sample Display Properties dialog box
2
3
Click the Settings tab.
Slide the Screen area slider bar toward Less until the
setting reads 800 x 600, then click Apply.
The screen blinks momentarily while the settings are
adjusted.
4
The Monitor Settings window appears and asks if you
want to keep the settings.
5
6
Click Yes.
To change the settings back, repeat steps 2 through 5.
Display settings hot key
Using the Fn + F5 keys, you can set your system’s display to
view DVD movies or presentations on an external device. For
more information, see “Disabling or enabling the TouchPad”
on page 217.
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Exploring Your Options
Exploring audio features
154
Exploring audio features
You can use your computer to record sounds using an
external microphone. You can play .wav sound files or audio
CDs using the built-in speakers, headphones or external
speakers.
Recording sounds
You can make audio recordings and save them as .wav files
by connecting an external microphone or other sound source
to the microphone jack and using the Sound Recorder feature
in the operating system.
DEFINITION: A .wav (pronounced “wave”) file is a format for
storing sound in files.
TECHNICAL NOTE: If you record MP3 files, you will only be able
to play them on a device capable of playing MP3 files.
Using a microphone
1
2
Connect an external microphone to the computer.
Click Start, point to All Programs, Accessories,
Entertainment, then click Sound Recorder.
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Exploring Your Options
Exploring audio features
155
Positioning
bar
Record
Stop
Play
Skip forward
Skip backward
Sample Sound Recorder screen
3
Click the Record button and speak normally into the
microphone.
NOTE: You can only record 60 seconds at a time.
4
5
6
When you have finished recording, click the Stop button.
To hear what you just recorded, click the Play button.
To save the file, select Save from the File menu.
Adjusting recording settings
The better the quality of the recording, the more disk space
the sound file requires. Experiment to find a balance that fits
your needs.
1
Open Sound Recorder, if necessary (click Start, point to
All Programs, Accessories, Entertainment, then click
Sound Recorder).
2
3
In the Sound Recorder window, click Edit, then click
Audio Properties.
In the Audio Properties dialog box, adjust the Recording
Volume and Preferred device.
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Exploring Your Options
Connecting a monitor, keyboard and mouse
156
4
Click OK.
Your new settings take effect the next time you record.
Using external speakers or headphones
Your computer is equipped with a full stereo sound system
with internal speakers. Instead of using the internal speakers,
you can connect headphones or a pair of external stereo
speakers.
TECHNICAL NOTE: Use amplified speakers that require an
external power source. Other types of speakers will be inadequate
to produce sound from the computer.
To play back sound files through external speakers or
headphones:
1
Locate the headphone jack on the left side of the
computer.
2
Using any necessary adapters, plug the cable from the
headphones or external speakers into the headphone jack.
The headphone jack requires a 16-ohm stereo mini-jack.
Connecting a monitor, keyboard and mouse
By connecting an external monitor, external full-size
if it were a standard office desktop computer.
You can connect an external monitor to the RGB (monitor)
port. For more information, see “Back” on page 32.
You can connect an external USB-compatible keyboard and a
USB-compatible mouse to one of the three USB ports. For
more information about connecting a mouse, see
“Connecting a mouse” on page 60.
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Exploring Your Options
157
Using PC Cards
Using PC Cards
PC Cards expand your computer’s capabilities and
usefulness. You can purchase additional PC Cards from your
dealer. Most PC Cards conform to the PCMCIA (Personal
Computer Memory Card International Association) standard.
Your computer has two stacked PC Card slots and supports
three types of PC Cards:
❖
❖
Two Type I and Type II cards.
One Type III card.
Check the documentation that came with the PC Card to see
if it conforms to the PCMCIA 2.1 standard, or later. Other
cards may work with your computer, but are likely to be
much more difficult to set up and use.
PC Card supporting software
PC Cards require Card and Socket Services software — a set
of programs that acts as a translator between the PC Card and
the computer, and that makes hot swapping (switching cards
while the computer is on) possible.
The operating system provides the Card and Socket Services
for your PC Card. Even if your PC Card comes with its own
version of Card and Socket Services, you should use the files
included in the operating system.
Inserting PC Cards
NOTE: Use caution when lifting or turning your computer. Failure
to do so may result in damage to components, such as cables,
attached to your computer, or to the computer itself.
Before you insert a PC Card, refer to the documentation that
comes with the card to see if you need to do anything before
you insert it.
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Using PC Cards
158
To insert a PC Card:
1
Turn off the computer.
You may also hot swap a PC Card. Stop the PC Card by
clicking the Safely Remove Hardware icon on the System
tray. After the Safe to Remove Hardware message appears, it
is safe to remove the PC Card.
2
Align the card connectors with an available PC Card slot
and carefully slide the card into the slot until it locks into
place.
NOTE: If you have a Type III card, insert the connector into the
lower slot. If you have a Type I or Type II card, you can insert it into
either the upper or the lower slot.
CAUTION: To avoid damaging the PC Card or the computer, do not
force the card into the PC Card slot.
Removing PC Cards
1
Stop the PC Card by clicking the Safely Remove Hardware
icon on the System tray.
After the Safe to Remove Hardware message appears, it is
safe to remove the PC Card.
2
3
To remove the PC Card, press the slot’s eject button once.
Remove the PC Card and store it properly.
Hot swapping
One of the great things about PC Cards is that you can
replace one PC Card with another while the computer is on.
This is called “hot swapping.”
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Exploring Your Options
159
Using PC Cards
Hot swapping precautions
Although you can insert a PC Card at any time, to avoid data
loss never remove a card while it is in use. For example:
❖
accessing it.
❖
Never remove a network card while you are connected to
a network.
Before removing a PC Card, stop it by clicking the Safely
Remove Hardware icon on the System tray. Once the PC Card
has stopped, you can safely remove it. See “Removing PC
Cards” on page 158.
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Chapter 7
WinDVD™
WinDVD™ is a software program for playing DVDs. This
chapter explains how to use this program.
Playing DVDs
TECHNICAL NOTE: For optimum DVD performance, play DVDs
while your computer is connected to AC power.
For systems with a DVD-ROM or multi-function drive, you
can use WinDVD to play DVDs. WinDVD is an easy-to-use,
full-featured multimedia control center that helps you get the
most out of the exciting world of DVD technology. Your
computer comes with WinDVD preinstalled.
WARNING: Before playing a DVD, turn down the volume. Playing
the disc at maximum volume could damage your ears.
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160
WinDVD™
Playing DVDs
161
Insert a DVD into the drive. The computer automatically
detects the disc in the drive and will prompt you what to do.
Sample DVD Drive Window
NOTE: If you wish to have WinDVD run automatically, select Play
DVD movie using WinDVD, then select the Always do the
selected action check box. This check box is unchecked by
default.
To open WinDVD manually:
1
2
Click Start, and select All Programs.
Select InterVideo WinDVD, then click InterVideo
WinDVD.
The WinDVD player window opens.
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WinDVD™
Using the WinDVD control panel
162
Sample WinDVD video window with the control panel
Using the WinDVD slider bar (location)
The slider bar enables you to move forward or backward
through the DVD content. Move the slider bar to the left to go
backward or move it to the right to go forward.
Using the WinDVD control panel
The WinDVD control panel resembles the control panel of a
standard home DVD player.
TECHNICAL NOTE: The DVD author determines what features the
DVD supports. Depending on the DVD format and your computer’s
hardware configuration, some of the control panel features may be
unavailable when playing a DVD. Unsupported features may not
appear or may appear gray, and you cannot select them.
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WinDVD™
Using the WinDVD control panel
163
Stop
Volume
Repeat
Zoom
Play
Step forward
Speed Ring
Help
Bookmarks
Capture
Playlist
Minimize
Maximize
Close
Open
Subpanels
Pause
Eject
Title Menu
Next Chapter
Step backward
Time Control
Clock
Mute
Previous Chapter
Fast forward
Fast back
Time shift
Sample WinDVD control panel
You can open a shortcut menu by positioning the cursor over
the WinDVD window (other than over the control panel),
then clicking the secondary button. The shortcut menu
contains the same features as the control panel, plus the
enable caption feature, which displays captions for the
hearing impaired.
the DVD content plays. Once a DVD is playing, the counter
displays the current chapter and elapsed time, in
hours:minutes:seconds format.
From the WinDVD control panel, you can open an expanded
control panel by clicking the expanded controls button. The
expanded control panel contains several advanced features.
See “Using WinDVD advanced features” on page 168 for an
explanation of these features.
Using the control panel playback buttons
Once you have inserted a DVD and started WinDVD, you are
ready to play the disc. Using the control panel, you can play a
DVD from the beginning, or move to a desired location then
begin playing.
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WinDVD™
Using the WinDVD control panel
164
Sample WinDVD control panel with expanded view for
showing advanced features
Or use
keyboard
Click this
To do this
shortcut
Play — starts disc
[spacebar]
playback.
Step forward — steps
forward in the playback
one frame at a time.
None
None
Speed Ring — enables
you to control the speed at
which the DVD plays.
Move the slider upward to
play the movie in fast
forward. Move it further
upward to increase
forward speed. Move the
slider downward to play
the movie in fast reverse.
Move it further
downward to increase
reverse speed. Placing the
slider in the center, or
clicking Play, plays the
DVD at normal speed.
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WinDVD™
Using the WinDVD control panel
165
Or use
keyboard
Click this
To do this
shortcut
Pause — pauses disc
playback. Resume
playback by clicking
Play.
[spacebar]
Step backward — steps None
backward in the playback
one frame at a time.
Time Control —click to None
increase playback
speed.
Clock — enables you to None
select and control
playback time.
Time shift — click to
slow playback speed.
None
M
Mute — click to mute
movie sound. Click
again to restore movie
sound to its original
level.
Fast Back — starts fast
reverse movie playback.
R
F
Fast Forward — starts
fast forward movie
playback.
Previous Chapter —
skip to the previous
chapter in the movie.
PgUp
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WinDVD™
Using the WinDVD control panel
166
Or use
keyboard
shortcut
Click this
To do this
Next Chapter — skip to PgDn
the next chapter in the
movie.
Title Menu— opens the
title menu of the inserted
DVD.
T
Eject — ejects the disk. E
If the disk is still
playing, this button
stops play before the
disk is ejected.
Open Subpanels —
Displays the expanded
subpanels view through
which you can access
advanced features. For
more information, please
see “Using WinDVD
advanced features” on
page 168.
Capture — opens the
Capture browser, which
enables you to capture
still images of a movie.
None
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WinDVD™
Using the WinDVD control panel
167
Or use
keyboard
Click this
To do this
shortcut
Bookmarks — opens
the Bookmark browser,
which enables you to
bookmark scenes in a
movie so that you can
skip to them when
selected.
[K]
Zoom — zooms in on
the movie window for a
closer look. After
None
zooming in, you can pan
around to see other
areas of the image.
Repeat — shows the
current media loop
settings, including
[Ctrl] B
repeat chapter, repeat
title, loop, or no repeat.
Volume — click and
drag the slider up to
increase volume and
down to decrease
volume.
Shift ↑
(increases)
Shift ↓
Playlist — displays the
Playlist menu. For more
information on playlists,
please see “Using
playlists” on page 169.
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WinDVD™
Using WinDVD advanced features
168
Or use
keyboard
shortcut
Click this
To do this
Stop — stops playback. [End]
Restart the movie by
clicking Play.
Maximizing the video window
To close the WinDVD control panel and expand the video
window to fill the screen, click the Maximize button.
To display the control panel again, double-click anywhere in
the video window.
Using WinDVD advanced features
TECHNICAL NOTE: The DVD author determines what features the
DVD supports. Depending on the DVD format and your computer’s
hardware configuration, some of the control panel features may be
unavailable when playing a DVD. Unsupported features may not
appear or may appear gray, and you cannot select them.
The features described in this section may be available on the
WinDVD expanded control panel. To open the expanded
control panel, click the expanded controls button on the
WinDVD main control panel. Select from the following
options: Navigation, Language, Display, Color, and Audio
effect.
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WinDVD™
Using playlists
169
Expand
subpanel
Sample WinDVD with expanded subpanel
Using playlists
TECHNICAL NOTE: The DVD author determines what features the
DVD supports. Depending on the DVD format and your computer’s
hardware configuration, some of the control panel features may be
unavailable when playing a DVD. Unsupported features appear
gray, and you cannot select them.
The playlist selection options are accessed by selecting the
Expand subpanel button and the Navigation submenu. The
playlist options are found within the Navigation menu.
Options to use and create playlists allow you to open files,
open existing playlists, create new playlists, and select DVDs
from an existing folder. A playlist is a customized list of
DVD files in the order in which you want to view them. For
example, you may want to create a playlist for DVDs that
contain music files, so you can play the music selections you
want in the order you want to hear them. You can only save
one playlist at a time.
NOTE: Some audio and video formats are not supported.
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WinDVD™
Using playlists
170
Creating a Playlist
To create a new playlist:
1
Open the playlist menu by clicking the Playlist button. See
“Using the WinDVD control panel” on page 162 to locate the
playlist button.
Sample Playlist dialog
2
Select New Playlist from the menu.
The Playlist window opens.
Sample WinDVD Playlist window
3
4
Select File to enable selection of a file, or Disc to create a
playlist for an entire disc.
Locate each file (you may select multiple files) for your
playlist using the directory browser.
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WinDVD™
Using playlists
171
5
6
Highlight the files and click Add, then OK to confirm
your selection.
After adding all the files you want to include in the new
playlist, click Save List.
The Save As dialog appears.
7
Browse to the folder where you want to save your
playlist, name the playlist, then click Save.
Playlist files are saved with the file extension .plf. The playlist
can be reopened and played.
Playing a Playlist
After creating a new playlist, you can open it with WinDVD.
The playlist keeps your selections organized so that you can
play your favorites at any time.
To play a playlist:
1
Open the playlist menu by clicking the Playlist button. See
“Using the WinDVD control panel” on page 162 to locate the
playlist button.
Sample Playlist dialog
Select Open Playlist from the menu.
2
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WinDVD™
Getting Help
172
The Open window appears.
Sample Open Playlist dialog
3
Locate the playlist you wish to open, then click Open.
The Playlist window appears.
4
5
Click Load List to open the saved playlists.
Browse to the playlist you want to open then click Open
and WinDVD displays the playlist.
Getting Help
Click the Help button to open the WinDVD Help system.
Exiting WinDVD
Click the Close button, to exit WinDVD.
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Chapter 8
If Something Goes
Wrong
Some problems you may encounter when using your
notebook computer are relatively easy to identify and solve.
Others may require help from your dealer or the manufacturer
of a software program.
This chapter aims to help you solve many problems by
yourself. It covers the problems you are most likely to
encounter. If all else fails, contact Toshiba. You will find
information on Toshiba’s support services at the end of this
chapter.
Problems that are easy to fix
Your program stops responding.
If you are working with a program that suddenly freezes all
operations, chances are the program has stopped responding.
You can exit the failed program without shutting down the
operating system or closing other programs.
173
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If Something Goes Wrong
Problems that are easy to fix
174
To close a program that has stopped responding:
1
Press Ctrl, Alt, and Del simultaneously (once).
The Windows Task Manager window appears.
Click the Applications tab.
2
If a program has stopped responding, the words “not
responding” appear beside its name in the list.
3
Select the program you want to close, then click End
Task.
Closing the failed program should allow you to continue
working. If it does not, continue with step 4.
4
5
Close the remaining programs one by one by selecting
the program name, then End Task.
Turn off your computer according to the instructions in
“Turn Off or Shut down command” on page 83.
Your program performs an illegal operation.
If you receive the message, “Your program has performed an illegal
operation,” you should record the details of the message and
consult the software manufacturer.
To record the details:
1
Click the Details button and select the text the operating
system displays.
The Details button displays information that the software
manufacturer needs to help you solve your problem.
2
3
4
Press Ctrl and c simultaneously to copy the text to the
clipboard.
Open Notepad (click Start, point to All Programs, then
point to Accessories and click Notepad).
Press Ctrl and v simultaneously to paste the details into
Notepad.
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If Something Goes Wrong
Problems when you turn on the computer
175
5
6
Press Enter to add a paragraph break and type some notes
describing what you were doing when you received the
message.
Save the file and refer to it when you contact the software
manufacturer.
Problems when you turn on the computer
These problems may occur when you turn on the power.
The computer will not start.
Make sure you attached the AC adapter and power cable
properly or installed a charged battery.
Press and hold down the power button until the on/off light
changes to green.
If you are using the AC adapter, check that the wall outlet is
working by plugging in another device, such as a lamp.
The computer starts but, when you press a key, nothing
happens.
You are probably in Standby mode and have a software or
returns you to the problem instead of restarting the system.
To clear the condition, press Ctrl, Alt, and Del simultaneously,
select Shutdown, then Restart to restart the computer.
Clearing the condition may get the computer running, but it
will not solve a resource conflict. Read the documentation
that came with the conflicting device and “Resolving a
hardware conflict” on page 179.
The computer is not accessing the hard disk or the
diskette drive.
Your computer normally loads the operating system from the
hard disk. If you have a hard disk problem, you will not be
able to start the computer. Insert a system diskette into the
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If Something Goes Wrong
The Windows® operating system is not working
176
diskette drive, press the left or right arrow key and choose
your boot-up device.
HINT: Press F12 as you power on the computer to access the
menu.
message.
The computer was placed in Standby mode and the battery
has discharged. Data stored in the computer’s memory has
been lost.
To charge the RTC battery, leave the computer plugged into a
live wall outlet and turned on for several hours. For more
information, see “Power and the batteries” on page 184.
The computer displays the Non-System disk or disk error
message.
Make sure there is no diskette in the diskette drive. If there is
one, remove it and press any key to continue. If pressing any
key does not work, press Ctrl, Alt, Del simultaneously, select
Shutdown, then Restart to restart the computer.
The Windows® operating system is not
working
Once you are familiar with the desktop and used to the way
the operating system responds to your work routine, you can
easily detect if the operating system is not working correctly.
For example:
❖
The operating system fails to start after the Starting
Windows XP message appears.
❖
❖
The operating system takes a long time to start.
The operating system responds differently from the
normal routine.
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If Something Goes Wrong
The Windows® operating system is not working
177
❖
The screen does not look right.
Unless a hardware device has failed, problems usually occur
when you change the system in some way such as installing a
new program or adding a device.
If you experience any of these problems, use the options in
the Startup menu to fix the problem.
Using Startup options to fix problems
If the operating system fails to start properly, you may have to
change your system’s configuration or verify the startup
procedure to fix the problem. To do this, use the options in
the Startup menu. This section describes each option and
when to use the procedure.
To open the Startup menu:
1
2
Restart your computer.
Press F8 when your computer starts.
The Windows® Advanced Options menu displays these
options:
❖
❖
❖
❖
❖
❖
Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt
Enable Boot Logging
Enable VGA Mode
Last known good configuration (your most recent
settings that worked)
❖
Directory Services Restore Mode (Windows®
domain controllers only)
❖
❖
❖
Debugging Mode
Start Windows® normally
Reboot
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If Something Goes Wrong
The Windows® operating system is not working
178
❖
Return to OS Choices Menu
See your Windows® documentation for further explanation.
TECHNICAL NOTE: If your computer is connected to a network,
the Startup menu may display different versions of Safe mode.
Internet problems
My Internet connection is very slow.
Many factors contribute to the speed with which you can surf
the Internet. They include: modem speed, time of day (when
everyone else is surfing, your access can be slow) and
popularity of the site. If accessing a particular site is very
slow, try later.
My browser cannot find the URL address I typed in.
Make sure you separated the domain names of the address
with the forward slash (/). Check the spelling of each name
and the syntax of the address carefully. A single incorrect
letter or missed character, comma instead of period (“dot”) or
other mistake makes it impossible for your browser to locate
the site.
My browser cannot find a site I bookmarked.
The World Wide Web is constantly changing. A site you
bookmarked yesterday may not be available today or its
server may be down for temporary repair. Try again later.
The Windows® XP operating system can help you
If the operating system has started properly, but you still have
a problem using your computer, the online Help can assist
you in troubleshooting the problem.
To access Windows® XP Help and Support:
1
Click Start, then click Help and Support.
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If Something Goes Wrong
Resolving a hardware conflict
179
The Help and Support Center window appears.
Then do one or both of the following:
2
❖
In the search field, type in the topic of the problem with
which you need help and follow the on-screen
instructions.
❖
Click a problem you would like help with from the
listings and follow the on-screen instructions.
You can connect to Support Online by clicking Support from
the menu.
Resolving a hardware conflict
If you receive an error message telling you there is a device
driver conflict or a general hardware problem, try using
Windows® Help and Support to troubleshoot the problem
first.
For help on hardware conflicts:
1
2
Click Start, then click Help and Support.
Click the Hardware link in the window’s left pane.
A list of category links appear.
3
4
Click the Fixing a hardware problem.
Choose from specific topics and follow the steps.
If there is still a problem, the operating system should display
a message that explains what the conflict is.
A plan of action
The smooth operation of the system depends on the
successful interaction of all devices, programs, and features.
If the system or one of its attached devices is not working,
resolving the problem can be time-consuming and frustrating.
The recommended procedure for getting multiple devices to
work together is to add and set up one device at a time. After
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If Something Goes Wrong
Resolving a hardware conflict
180
you add each device, test it to make sure it and all previously
connected devices work.
The device most recently connected to the system is the one
most likely to be causing a hardware conflict.
Resolving hardware conflicts on your own
Computer components need resources to accomplish a task.
A device, such as a disk drive or a modem, needs a channel to
the computer’s Central Processing Unit (CPU). It also needs a
direct channel to the computer’s memory to store information
as it works. These channels of communication are commonly
referred to as system resources.
Interrupt Request Channel
The channel to the CPU is called an Interrupt Request (IRQ)
because it interrupts what the processor is doing and requests
some of the processor’s time.
NOTE: Some of the IRQs may be shared by multiple devices. This
is called IRQ sharing and is normal.
Direct Memory Access
Similarly, the data required by the device is stored in a
specific place or address in memory called the Direct
Memory Access (DMA). The DMA provides a dedicated
channel for adapter cards to bypass the microprocessor and
access memory directly. If two or more devices use the same
DMA, the data required by one device overwrites the data
required by the other, causing a hardware conflict.
Plug and Play
With Plug and Play and the Windows® XP operating system,
avoiding hardware conflicts is easy. Plug and Play is a
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If Something Goes Wrong
Resolving a hardware conflict
181
computer standard that helps the system BIOS (basic input/
output system) and the operating system to automatically
assign resources to Plug and Play-compliant devices. In
theory, if every device connected to the computer is Plug and
Play-compliant, no two devices will compete for the same
system resources. Simply connect the device and turn on your
system to accommodate the new device.
If you connect an older (legacy) device that the operating
system cannot recognize, the operating system may have
difficulty assigning resources to it. As a result, a hardware
conflict can occur. To see what resources the operating
system has assigned to the device, see “Checking device
properties” on page 182.
There are things you can do to resolve hardware conflicts:
❖
Disable the device.
For an older device, remove it from the computer.
❖
Disable another system component and use its resources
for the new device, see “Fixing a problem with Device
Manager” on page 182.
❖
Reconfigure the device so that its requirements do not
conflict. Refer to the device’s documentation for
instructions about changing settings on the device.
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Resolving a hardware conflict
182
Fixing a problem with Device Manager
Device Manager provides a way to check and change the
configuration of a device.
CAUTION: Changing the default settings using Device Manager
can cause other conflicts that make one or more devices unusable.
Device Manager is a configuration tool for advanced users who
understand configuration parameters and the ramifications of
changing them.
Disabling a device
1
Click Start, Control Panel, Performance and
Maintenance, Administrative Tools.
2
3
4
5
Double-click the Computer Management icon.
In the left pane, click Device Manager.
Select the specific device from the device category.
In the toolbar, look to the far right for an icon of a
monitor with a strike mark through a circle on the front.
This is the disable feature.
6
7
Click the icon.
You are given the option of disabling the device.
Click yes or no, whichever is appropriate.
Checking device properties
Device Manager provides a way to view the properties of a
device. Properties include the name of the manufacturer, the
type of device, the drivers installed, and the system resources
assigned to the device.
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Resolving a hardware conflict
183
To check a device’s properties:
1
Click Start, Control Panel, Performance and
Maintenance, Administrative Tools.
2
3
4
Double-click the Computer Management icon.
In the left pane, click Device Manager.
To view the device(s) installed, double-click the device
type.
5
To view the properties, double-click the device.
The operating system displays the Device Properties
window, which provides an array of tabs. They may
include:
❖
❖
❖
The General tab, which provides basic information
about the device.
The Resource tab, which lists resources assigned to
the device.
The Drivers tab, which displays the driver being
used by the device.
A Troubleshooting button is also present.
Click Troubleshooting.
A Help and Support window for that device appears.
For more information about Device Manager, refer to
Windows® XP online help.
Memory module problems
CAUTION: Static electricity can damage the memory module.
Before you handle the module, touch a grounded metal surface to
discharge any static electricity you may have built up.
To avoid damaging the memory module, be careful not to touch its
gold connector bar (on the side you insert into the computer).
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Resolving a hardware conflict
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Incorrectly connected or faulty memory modules may cause
errors that seem to be device-related. It is worthwhile
checking for these first:
1
2
3
Turn off your computer according to the instructions in
“Turn Off or Shut down command” on page 83.
Remove the memory module, following the instructions
in “Removing a memory module” on page 59.
Reinstall the memory module, following the instructions
in “Installing additional memory (optional)” on page 54,
and making sure it is seated properly.
4
5
Check for the error again.
If the error recurs, remove the memory module entirely
and check for the error again.
If removing the memory module eliminates the error, the
memory module may be faulty. If the error recurs without
the memory module installed, the error is not caused by
the memory module.
TECHNICAL NOTE: You must have at least one memory module
installed for the computer to work.
Power and the batteries
Your computer receives its power through the AC adapter and
power cable or from the system batteries (main battery and
real-time clock (RTC) battery). Power problems are
interrelated. For example, a faulty AC adapter or power cable
will neither power the computer nor recharge the batteries.
Here are some typical problems and how to solve them:
The AC power light does not come on when you plug in
the AC adapter and power cable.
Make sure the AC adapter and power cable are firmly
plugged into both the wall outlet and the computer.
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Resolving a hardware conflict
185
If the AC power light still does not come on, check that the
wall outlet is working properly by plugging in a lamp or other
appliance.
The AC adapter and power cable work correctly, but the
battery will not charge.
The battery does not charge while the computer is consuming
full power. Try turning off the computer.
The main battery may not be inserted correctly in the
computer. Turn off the computer, remove the battery, clean
the contacts with a soft dry cloth (if necessary) and replace
the battery.
The battery may be too hot or too cold to charge properly. If
you think this is the probable cause, let the battery reach
room temperature and try again.
If the battery has completely discharged, it will not begin
charging immediately. Leave the AC adapter and power cable
connected, wait 20 minutes and see if the battery is charging.
If the battery light is glowing after 20 minutes, let the
computer continue charging the battery for at least another 20
minutes before you turn on the computer.
If the battery light does not glow after 20 minutes, the battery
may have reached the end of its useful life. Try replacing it.
The battery appears not to power the computer for as
long as it usually does.
If you frequently recharge a partially charged battery, it may
not charge fully. Let the battery discharge completely, then
try charging it again.
Check the power options using the Power Management
utility. Have you added a device, such as a PC Card or
memory module, that takes its power from the battery? Is
your software using the hard disk more? Is the display set to
turn off automatically? Was the battery fully charged to begin
with? All these conditions affect how long the charge lasts.
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For more information on maximizing battery power, see
“Charging the battery” on page 96.
Keyboard problems
If, when you type, strange things happen or nothing happens,
the problem may be related to the keyboard itself.
The keyboard produces unexpected characters.
A keypad overlay may be on. If the numeric keypad or cursor
control light is on, press Fn and F10 simultaneously to turn off
the cursor control light or press Fn and F11 simultaneously to
turn off the numeric keypad light.
If the problem occurs when both the keypad overlays are off,
make sure the software you are using is not remapping the
keyboard. Refer to the software’s documentation and check
that the program does not assign different meanings to any of
the keys.
You have connected an external keyboard and the
operating system displays one or more keyboard error
messages.
If you have a second keyboard, try it. If it works, the first
keyboard may be defective or incompatible with your
computer.
Display problems
Here are some typical display problems and their solutions:
The display is blank.
Display Auto Off may have gone into effect. Press any key to
activate the screen.
You may have activated the instant password feature by
pressing Fn and F1 simultaneously. If you have registered a
password, press the Enter key, type the password and press
Enter. If no password is registered, press Enter. The screen
reactivates and allows you to continue working.
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The following display options may be available on your
system:
❖
❖
built-in display panel only
built-in display panel and external monitor
simultaneously
❖
❖
external monitor only
external video device only (composite port)
To open the display options window, press Fn and F5
simultaneously. To choose the desired option, hold down Fn
and press F5 repeatedly until your choice is selected.
To decrease or increase screen brightness you can use the hot
keys Fn + F6 or Fn + F7.
If you are using an external monitor:
❖
❖
Check that the monitor is turned on.
Check that the monitor’s power cable is firmly plugged
into a working power outlet.
❖
❖
❖
Check that the cable connecting the external monitor to
the computer is firmly attached.
Try adjusting the contrast and brightness controls on the
external monitor.
Make sure the display choice is not set for the built-in
screen only.
The screen does not look right.
You can change the display settings by clicking a blank area
of the desktop with the secondary control button, then
clicking Properties. This displays the Display Properties
window. The Appearance tab of this window allows you to
choose the colors for the screen. The Settings tab allows you
to choose the screen resolution.
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The built-in screen flickers.
Some flickering is a normal result of the way the screen
produces colors. To reduce the amount of flickering, try using
fewer colors.
To change the number of colors displayed:
1
2
3
Point at the desktop and click with the secondary button.
Click Properties, and then the Settings tab.
Change the Colors option and click OK.
For more information, see Windows® Help.
A message tells you that there is a problem with your
display settings and that the adapter type is incorrect or
the current settings do not work with your hardware.
Reduce the size of the color palette to one that is supported by
the computer’s internal display.
To change the display properties:
1
Point at the desktop and click with the secondary button.
The Display Properties window appears.
Click Properties, then click the Settings tab.
Adjust the screen resolution and/or color quality.
Click OK.
2
3
4
The display mode is set to Simultaneous and the external
display device does not work.
Make sure the external monitor is capable of displaying at
resolutions of 800 x 600 or higher.
Disk drive problems
Problems with the hard disk or with a diskette drive usually
show up as an inability to access the disk or as sector errors.
Sometimes a disk problem may cause one or more files to
appear to have garbage in them.
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189
Typical disk problems are:
You are having trouble accessing a disk, or one or more
files appear to be missing.
Make sure you are identifying the drive by its correct name
(A: or C:).
Error-checking
Run Error-checking, which analyzes the directories, files and
file system on the disk and repairs any damage it finds:
To run Error-checking:
1
2
Click Start, then click My Computer.
Right-click the drive you want to check and click
Properties.
The drive’s properties box appears.
Click the Tools tab.
3
4
Click the Check Now button.
The Check Disk window appears.
You can choose one or both options:
5
6
❖
❖
Automatically fix file system errors
Scan for and attempt recovery of bad sectors
Click Start.
The Error-checking test runs.
Your hard disk seems very slow.
If you have been using your computer for some time, your
files may have become fragmented. Run Disk Defragmenter.
To do this, click Start, then click All Programs, point to
Accessories and System Tools, and click Disk
Defragmenter.
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Your data files are damaged or corrupted.
Refer to your software documentation for file recovery
procedures. Many software packages automatically create
backup files.
You may also be able to recover lost data using utility
software, which is available from your dealer.
Some programs run correctly but others do not.
This is probably a configuration problem. If a program does
not run properly, refer to its documentation and check that the
hardware configuration meets its needs.
A diskette will not go into the external diskette drive.
You may already have a diskette in the drive. Make sure the
drive is empty.
You may be inserting the diskette incorrectly. Hold the
diskette with the hub side facing down, and insert it so that
the metal head window cover goes into the drive first.
The metal cover or a loose label may be obstructing the path
into the drive. Carefully inspect the diskette. If the metal
cover is loose, replace the diskette. If the label is loose,
replace the label and try inserting the diskette again.
The computer displays the Non-system disk or disk error
message.
If you are starting the computer from a diskette, the diskette
in the drive does not have the files necessary to start the
computer. Replace it with a bootable diskette.
The drive cannot read a diskette.
Try another diskette. If you can access the second diskette,
the first diskette (not the drive) is probably causing the
problem. Run Error-checking on the faulty diskette (for
instructions, see “Disk drive problems” on page 188).
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DVD-ROM or multi-function drive problems
You cannot access a disc in the drive.
Make sure the drive tray has closed properly. Press gently
until it clicks into place.
Open the drive tray and remove the disc. Make sure the drive
tray is clean. Any dirt or foreign object can interfere with the
laser beam.
Examine the disc to see whether it is dirty. If necessary, wipe
it with a clean damp cloth dipped in water or a neutral
cleaner.
Replace the disc in the tray. Make sure it is lying flat, label
side up. Press the disc down until it locks on the spindle.
Close the drive tray carefully, making sure it has shut
completely.
You press the disc eject button, but the drive tray does
not slide out.
Make sure the computer is connected to a power source and
turned on. The DVD-ROM or multi-function drive eject
mechanism requires power to operate.
To remove a disc without turning on the computer, use a
narrow object, such as a straightened paper clip, to press the
manual eject button. This button is in the small hole next to
the disc eject button on the right side of the computer.
CAUTION: Never use a pencil to press the manual eject button.
Pencil lead can break off inside the computer and damage it.
Some discs run correctly, but others do not.
If the problem is with an application CD-ROM, refer to the
software’s documentation and check that the hardware
configuration meets the program’s needs.
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The color of the materials used to make the disc can affect its
reliability. Silver-colored CD-ROMs are the most reliable,
followed by gold-colored CD-ROM. Green-colored CD-
ROMs are the least reliable.
WinDVD problems: general issues
WinDVD has been configured to provide optimum
performance and quality based upon your system’s available
resources. Changes made to the system or its configuration
may impact the playback performance of the WinDVD
player.
WinDVD controls are disabled.
Controls may be grayed out by commands on the DVD disc.
For example, it is common for DVD movie titles to disable
fast-forward and rewind during the legal notices at the
beginning of a movie.
Playback performance is poor.
Make sure your system’s A/C adapter is plugged in and the
system’s power setting is on full.
The Root or Title menu does not open.
Most DVD titles have one or both of the “Root” and “Title”
menus. If one menu button appears to do nothing, try the
other menu button.
WinDVD performance decreases after making a system
change.
DVD playback performance is dependent upon several
system resources. Changes to these system resources caused,
for example, by installing a new graphics or audio card may
impact performance. Some software changes may also
impact playback performance (for example, downloading
new drivers from the Web).
Before installing a new hardware or software component on
your system, check for any potential conflicts between its
resource requirements and your current system configuration.
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Resolving a hardware conflict
193
Also, if you change your operating system, check with
Toshiba (See “If you need further assistance” on page 205) or
your graphics card vendor to ensure that you have the
appropriate drivers for both your hardware. For example, the
graphics card and software drivers must support the operating
system and DVD with WinDVD.
Slow playback performance.
DVD playback is a resource intensive application. Other
applications and/or changes to your system hardware,
If playback is slower than normal, try:
1
Closing any other open applications to improve the
performance of the DVD playback.
2
Ensuring DMA (Direct Memory Access) is turned on.
See “Secondary IDE Channel DMA setting” on
page 193.
3
4
If you have installed new hardware (such as a new
graphics card or audio card), ensure the component’s
drivers support Microsoft® DirectX® 8.1 or higher and
WinDVD. Contact the manufacturer of the component.
Verifying that your display driver resolution, color depth
and refresh rate are optimal for DVD playback. (Some
systems do not support video overlays if these parameters
are not optimal.) Try lowering these settings to improve
performance.
Secondary IDE Channel DMA setting
To ensure the Secondary IDE Channel DMA setting:
1
Click Start, Control Panel, Printers and Other
Hardware.
2
Click the System icon in the left window pane.
The System Properties window appears.
Click the Hardware tab.
3
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194
4
Click the Device Manager button.
5
6
Click + to open the IDE ATA/ATAPI Controllers.
Double-click the Secondary IDE Channel.
The Secondary IDE Channel Properties window appears.
Sample Secondary IDE Channel Properties window
7
8
Click the Advanced Settings tab.
Look at Device 0. The current transfer mode should be
Ultra DMA Mode 2. If it is not, select Ultra DMA Mode
2 from the pull-down menu and click OK.
WinDVD problems: content issues
Movies exhibit poor performance of “Director's
Commentary” or other similar optional content
versions.
Some movies may exhibit poor performance of these
features. In particular, the video portion of the movie may
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195
become jerky or show pauses. The normal version of the
movie will not show this problem.
WinDVD will not function properly with “debug”
software installed.
The WinDVD application will not function properly if it
detects that debug software is present on the system. Remove
the debug software to restore functionality of WinDVD.
WinDVD: error messages
This table offers descriptions and resolutions for error
messages that may appear when using WinDVD.
Error message and additional Resolution
information
The disc in the DVD-ROM Ensure the disc is a valid
or multi-function drive is
not a valid disc type.
disc type.
If the disc works in other
players, try using a disc
cleaner.
Valid disc type is
DVD-Video.
The disc may require fea-
tures that are not supported
by WinDVD.
Microsoft® DirectShow®
components are missing.
Microsoft® DirectShow® is
not installed properly on the
system.
Reinstall Microsoft®
DirectShow® version 6.0 or
higher (available from the
Microsoft Web site).
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196
Error message and additional Resolution
information
No audio subsystem could
be found for playback.
Check installation of the
sound card drivers.
There is a problem with the
audio card or audio compo-
nent within the system. The
problem may be one of the
following:
The audio card is faulty.
There is a problem with the
audio driver.
WinDVD cannot display
the selected resolution due
to system limitations.
Alter the display settings to
reduce the resolution or
number of colors.
The screen size exceeds the Update video drivers.
allowable display limit.
There are not enough sys-
tem resources to play the
DVD at the selected setting.
The audio settings are
incorrect. Please check
sound card or drivers.
Check installation of the
audio card drivers.
The audio card was found,
but there is a problem with
the audio card or drivers.
The wrong audio driver
may be installed in the sys-
tem.
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Error message and additional Resolution
information
An unexpected error has
occurred.
This is usually a rare,
title-specific problem.
This error is unclassified.
Report the problem and any
error code to your supplier's
Technical Support.
There is a problem with the Try to play another disc.
copy protection system
within the DVD-ROM or
multi-function drive. Play-
back cannot continue.
Contact your supplier’s
Technical Support.
The DVD-ROM or multi-
function drive failed to
authenticate (authorize
playback of) the DVD disc.
There may be a problem
with the DVD-ROM or
multi-function drive.
WinDVD does not support
this version of the DVD
specification.
Check that this is a
DVD-Video 1.0 disc.
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198
Error message and additional Resolution
information
This DVD disc cannot be
played in this region.
Use DVD content from the
appropriate region. If appli-
cable on your system, refer
to the Help file for how to
change the Region Code.
The selected region cannot
be used due to one of the
following:
The Region Code of
WinDVD and the DVD disc
do not match. Check the
Region Code of WinDVD
within the About tab and
use a disc from the appro-
priate region.
The Windows® operating
system is assigned to a
region that does not match
the Region Code of
WinDVD.
Permission to play is
denied. Please check the
Parental Control setting.
Change the Parental Con-
trol level in the DVD
Options dialog. Note that
WinDVD requires a pass-
word for this change.
The Parental Control set-
ting of WinDVD is lower
than the Parental Control
level of the content being
played. Playback of the
DVD disc is not authorized.
WinDVD encountered an
error.
Report the problem and any
error code to your supplier's
Technical Support.
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199
Error message and additional Resolution
information
This file appears to contain Please refer to the Sup-
unsupported data.
ported Formats section of
the WinDVD Help file and
ensure that this file contains
valid data.
The drive or disc cannot be Check the DVD-ROM or
found.
multi-function drive or
DVD disc. Ensure the disc
is a valid type (DVD-
Video, Video CD, or audio
CD).
This may be caused by one
of the following:
No disc in the DVD-ROM
or multi-function drive.
No DVD-ROM or multi-
function drive.
A disc of an unsupported
type in the DVD-ROM or
multi-function drive.
Sound system problems
You do not hear any sound from the computer.
Adjust the volume control.
If you are using external headphones or speakers, check that
they are securely connected to your computer.
The computer emits a loud, high-pitched noise.
This is feedback between the microphone and the speakers. It
occurs in any sound system when input from a microphone is
fed to the speakers and the speaker volume is too loud. Adjust
the volume control.
Changing the settings for the Record Monitor feature in the
Recording Control Utility (default Off), or the Mute feature
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Resolving a hardware conflict
200
in the Mixer Utility (default Enabled), may cause feedback.
Revert to the default settings.
PC Card problems
PC Cards (PCMCIA-compatible) include many types of
devices, such as a removable hard disk, additional memory,
or a pager.
Most PC Card problems occur during installation and setup
of new cards. If you’re having trouble getting one or more of
these devices to work together, several sections in this chapter
may apply.
Resource conflicts can cause problems when using PC Cards.
See “Resolving a hardware conflict” on page 179.
Card Information Structure
When you insert a PC Card into a slot, the computer attempts
to determine the type of card and the resources it requires by
reading its Card Information Structure (CIS). Sometimes the
CIS contains enough information for you to use the card
immediately.
Other cards must be set up before you can use them. Use the
Windows® XP PC Card (PCMCIA) Wizard to set up the card.
Refer to your Microsoft® documentation for more
information, or refer to the documentation that came with the
PC Card.
Some card manufacturers use special software called
enablers to support their cards. Enablers result in
nonstandard configurations that can cause problems when
installing the PC Card.
If your system does not have built-in drivers for your PC Card
and the card did not come with an operating system driver, it
may not work under the operating system. Contact the
manufacturer of the PC Card for information about using the
card under the operating system.
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Resolving a hardware conflict
PC Card checklist
❖
Make sure the card is inserted properly into the slot.
See “Using PC Cards” on page 157 for how to insert PC
Cards.
❖
❖
Make sure all cables are securely connected.
Occasionally a defective PC Card slips through quality
control. If another PCMCIA-equipped computer is
available, try the card in that machine. If the card
malfunctions again, it may be defective.
Resolving PC Card problems
Here are some common problems and their solutions:
The slots appear to be dead. PC Cards that used to work
no longer work.
Check the PC Card status:
1
2
Click Start.
Click My Computer icon with the secondary button,
then click Properties.
The System Properties window appears.
Click the Hardware tab.
3
4
5
Click the Device Manager button.
Double-click the appropriate category for the PC Card
being used.
6
Double-click the name of the PC Card device.
The operating system displays your PC Card’s Properties
window, which contains information about your PC Card
configuration and status.
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202
The computer stops working (hangs) when you insert a
PC Card.
Remove the PC Card. If removing the PC Card does not
resolve the problem, try restarting the computer. If the
computer still does not work, contact the PC Card’s
manufacturer.
Hot swapping (removing one PC Card and inserting
another without turning the computer off) fails.
Follow this procedure before you remove a PC Card:
1
Click the Safely Remove Hardware icon on the System
tray.
2
Click Safely remove xxxx, where xxxx is the identifier
for your PC Card.
The operating system displays a message that you may
safely remove the card.
3
Remove the card from the slot.
The system does not recognize your PC Card.
Refer to the PC Card documentation.
Removing a malfunctioning card and reinstalling it can
correct many problems. For more information, see “Using PC
Cards” on page 157.
A PC Card error occurs.
Reinsert the card to make sure it is properly connected.
If the card is attached to an external device, check that the
connection is secure.
Refer to the card’s documentation, which should contain a
troubleshooting section.
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203
Printer problems
This section lists some of the most common printer problems:
The printer will not print.
Check that the printer is connected to a working power outlet,
turned on and ready (on line).
Check that the printer has plenty of paper. Some printers will
not start printing when there are just two or three sheets of
paper left in the tray.
Make sure the printer cable is firmly attached to the computer
and the printer.
Run the printer’s self-test to check for any problem with the
printer itself.
Make sure you installed the proper printer drivers, as
described in “Setting up a printer” on page 61.
You may have connected the printer while the computer is on.
Disable Standby mode, turn off the computer, and turn off the
printer. Turn the printer back on, make sure it is on line, then
turn the computer back on.
Try printing another file. For example, you could create and
attempt to print a short test file using Notepad. If a Notepad
file prints correctly, the problem may be in your original file.
If you cannot resolve the problem, contact the printer’s
manufacturer.
The printer will not print what you see on the screen.
Many programs display information on the screen differently
from the way they print it. See if your program has a print
preview mode. This mode lets you see your work exactly as it
will print. Contact the software manufacturer for more
information.
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If Something Goes Wrong
Develop good computing habits
204
Modem problems
This section lists common modem problems:
The modem will not receive or transmit properly.
Make sure the cable from the modem to the telephone line is
firmly connected to the computer’s modem port and the
telephone line jack.
Check the port settings to make sure the hardware and
software are referring to the same COM port. See
“Determining the COM port” on page 145.
Check the communications parameters (baud rate, parity, data
length and stop bits) specified in the communications
program. It should be set up to transmit at 300, 1200, 2400,
4800, 9600, 14400, 28800, 33600 bps (bits per second) or
higher. Refer to the program’s documentation and the modem
guide for information on how to change these settings.
The modem is on, set up properly and still will not
transmit or receive data.
Make sure the line has a dial tone. Connect a telephone
handset to the line to check this.
The other system may be busy or off line. Try making a test
transmission to someone else.
Develop good computing habits
Make sure you are prepared.
Save your work frequently.
You can never predict when your computer will lock, forcing
you to close a program and lose unsaved changes. Many
software programs build in an automatic backup, but you
should not rely solely on this feature. Save your work! See
“Computing tips” on page 67 for instructions.
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If Something Goes Wrong
If you need further assistance
205
On a regular basis, back up the information stored on
your hard disk.
Here are some ways you can do this:
❖
Copy files to diskette, following the steps in “Saving
your work” on page 72.
❖
❖
Copy files to your network partition.
Connect a tape drive to the system and use specialized
software to copy everything on the hard disk to a tape.
Some people use a combination of these methods, backing up
all files to tape weekly and copying critical files to diskette on
a daily basis.
If you have installed your own programs, you should back up
these programs as well as your data files. If something goes
wrong that requires you to reformat your hard disk and start
again, reloading all your programs and data files from a
backup source will save time.
Read the user’s guides.
It’s very difficult to provide a fail-safe set of steps you can
follow every time you experience a problem with the
computer. Your ability to solve problems will improve as you
learn about how the computer and its software work together.
Get familiar with all the user’s guides provided with your
computer, as well as the guides that come with the programs
and devices you purchase.
Your local computer store or book store sells a variety of self-
help books you can use to supplement the information in the
guides.
If you need further assistance
If you have followed the recommendations in this chapter and
are still having problems, you may need additional technical
assistance. This section contains the steps to take to ask for
help.
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If you need further assistance
206
Before you call
Since some problems may be related to the operating system
or the program you are using, it is important to investigate
other sources of assistance first.
Try the following before contacting Toshiba:
❖
Review the troubleshooting information in your
operating system documentation.
❖
If the problem occurs while you are running a program,
consult the program’s documentation for troubleshooting
suggestions. Contact the software company’s technical
support group for their assistance.
❖
Consult the dealer or authorized Toshiba representative
from whom you purchased your computer and/or
program. Your dealer is your best source for current
information.
For the number of a Toshiba dealer, see “Toshiba voice
contact” on page 207.
Contacting Toshiba
If you still need help and suspect that the problem is
hardware-related, Toshiba offers a variety of resources to help
you.
Start with accessing Toshiba on the Internet using any
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If Something Goes Wrong
Other Toshiba Internet Web sites
207
Toshiba voice contact
Before calling Toshiba, make sure you have:
❖
❖
❖
Your computer’s model and model number.
Your computer’s serial number.
The computer and any optional devices related to the
problem.
❖
❖
❖
❖
Backup copies of your operating system and all other
preloaded software on diskettes or CD-ROM.
Name and version of the program involved in the
problem along with its installation diskettes or CD-ROM.
Information about what you were doing when the
problem occurred.
Exact error messages and when they occurred.
For technical support, call the Toshiba InTouch Center:
❖
❖
Within the United States at (800) 457-7777
Outside the United States at (949) 859-4273
Other Toshiba Internet Web sites
Worldwide Toshiba corporate
site
Marketing and product
information in the USA
Canada
Europe
Japan
Mexico and all of Latin
America
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Toshiba’s worldwide offices
208
Toshiba’s worldwide offices
Australia
Austria
Toshiba (Australia) Pty. Limited
84-92 Talavera Road
North Ryde NSW 2113
Sydney
Toshiba Europe GmbH
Handelskai 388
1020 Wien, Austria
Australia
Belgium
Canada
Toshiba Information Systems Benelux
(Belgium) B.V.
Toshiba Canada Ltd.
191 McNabb Street
Markham, Ontario
L3R - 8H2
Excelsiorlaan 40
B-1930 Zaventem
Belgium
Canada
Czech Republic
CHG Toshiba, s.r.o.
Hnevkovskeho 65
61700 Brno
Denmark
Scribona Danmark A/S
Naverland 27
DK2600 Glostrup
Denmark
Finland
France
Scribona TPC OY
Sinimäentie 14
P.O. Box 83
02630 ESPOO
Finland
Toshiba Systèmes (France) S.A.
7, Rue Ampère
92804 Puteaux Cédex
France
Germany
Greece
Toshiba Europe GmbH
Leibnizstraße 2
D-93055 Regensburg
Germany
Ideal Electronics S.A.
109 Syngrou Avenue
176 71 Kalithea
Athens
Greece
Hungary
Ireland
Technotrade Kft.
Toshiba Information Systems
(U.K) Ltd.
utca 202
Szerencs
1147 Budapest
Hungary
Toshiba Court
Weybridge Business Park
Addlestone Road
Weybridge KT15 2UL
United Kingdom
Italy
Japan
Progetto Elettronica 92 s.r.l.
Viale Certosa 138,
20156 Milano
Italy
Toshiba Corporation, PCO-IO
1-1, Shibaura 1-Chome
Minato-Ku, Tokyo, 105-8001
Japan
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Toshiba’s worldwide offices
209
Latin America and Caribbean
Toshiba America Information
Systems, Inc.
Luxembourg
Toshiba Information Systems Benelux
B.V.
9740 Irvine Blvd.
Rivium Boulevard 41
2909 LK, Capelle a/d IJssel
The Netherlands
Irvine, California 92618
United States
800-457-7777 (within the US)
949-859-4273 (outside of the US - this
call may incur long distance charges)
Mexico
Morocco
C.B.I.
Toshiba de México S.A. de C.V.
Sierra Candela No.111, 6to. Piso
Col. Lomas de Chapultepec.
CP 11000 Mexico, DF.
Tel: 5249 6500
22 Rue de Béthune
Casablanca
Morocco
The Netherlands
Norway
Toshiba Information Systems Benelux
B.V.
Scribona Norge A/S
Toshiba PC Service
Stalfjaera 20
P.O. Box 51
Kalbakken
Rivium Boulevard 41
2909 LK, Capelle a/d IJssel
The Netherlands
0901 OSLO 9
Norway
Papua New Guinea
Fujitsu (PNG) Pty. Ltd.
P.O. Box 4952 Boroko
NCD, Papua
Poland
TECHMEX S.A.
ul. Partyzantów 71,
43-316 Bielsko-Biala
01-059 Warszawa
Poland
New Guinea
Portugal
Singapore
Quinta Grande Assisténcia Técnica
Informática, Lda.
Av. Moinhos no. 15A
Ur. Quinta Grande
2720 Alfragide
Toshiba Singapore Pte. Ltd.
438B Alexandra Rd. # 06-01
Alexandra Technopark
Singapore 119968
Portugal
Slovakia
HTC a.s.
Slovenia
Inea d.o.o.
Dobrovicova 8
81109 Bratislava
Slovakia
Ljubljanska 80
61230 Domzale
Slovenia
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Toshiba’s worldwide offices
210
Spain
Sweden
Toshiba Information Systems (España)
Scribona PC AB
Sundbybergsväegen 1
Box 1374
S.A.
Parque Empresarial San Fernando
Edificio Europa, 1a Planta
Escalera A
171 27 Solna
Sweden
28831 (Madrid) San Fernando de
Henares
Spain
Switzerland
Ozalid AG
Herostrasse 7
8048 Zürich
Switzerland
United Kingdom
Toshiba Information Systems
(U.K) Ltd.
Toshiba Court
Weybridge Business Park
Addlestone Road
Weybridge KT15 2UL
United Kingdom
United States
The Rest of Europe
Toshiba Europe (I.E.) GmbH
Hammfelddamm 8
D-4-1460 Neuss
Toshiba America Information
Systems, Inc.
9740 Irvine Boulevard
Irvine, California 92618
United States
Germany
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Appendix A
Hot Keys
Hot keys are keys that, when pressed in combination with the
Fn key, turn system functions on and off. Hot keys have a
legend on or above the key indicating the option or feature the
key controls.
Volume Mute
Fn +
This hot key enables/disables volume mute on your
computer.
When volume mute is enabled, no sound will come
from the speakers or headphones.
Instant password security
F1
Fn +
This hot key blanks the display.
Without a password
The Fn + F1 key combination turns off the display and activates
instant security. Using the pointing device or any key will
211
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Hot Keys
Instant password security
212
make the display’s content reappear, if no password is set for
the current user.
With a password
The Fn + F1 key combination turns off the display and activates
instant security.
If you set a blank screen saver, pressing the Fn + F1 key
combination to activate instant security will cause the screen
to go blank. Using the pointing device or any key will make
the display’s content reappear. The Windows® operating
system log-on screen will appear, prompting you for a
password. After typing in the password for the current user,
press Enter.
To activate the password feature:
1
2
3
Click Start, Control Panel.
Click Appearances and Themes.
Click one of the following:
❖
❖
Choose a screen saver in the “Pick a task” section.
Display in the “or pick a Control Panel icon” section.
The Display Properties window appears.
4
If you clicked Choose a screen saver, the Screen Saver
tab has already been selected. If it is not selected, click
the Screen Saver tab.
5
6
Click the On resume, password protected check box.
Click OK.
Maintaining security when the battery is not fully charged
When the battery is not fully charged (even if the computer is
operating on AC power) your display may reappear
automatically after a short time. To protect your desktop, you
must set up a screen saver with a password before activating
the password feature.
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Hot Keys
Power usage mode
213
To set up a password with a screen saver, go to Windows XP
help for instructions:
1
2
3
4
Click Start, Help and Support.
In the Search field, type password screen saver.
Press Enter.
Click the Protect your files with a screen saver
password link located under the suggested topics.
Follow the steps listed in the Windows help to set up your
password-protected screen saver.
To ensure the password protection is activated after pressing
Fn + F1 (to activate instant security), wait ten seconds before
walking away from the computer.
Power usage mode
Fn +
This hot key displays the power usage pop-up win-
dow and cycles through the battery save modes.
The power usage modes in the operating system
under battery power are:
Long Life, Normal, and High Power; DVD Play-
back, Presentation and Super Long Life
Sample power usage modes
The power usage mode in the Windows®operating
system under AC power is Full Power only.
The properties of each mode are set in the Toshiba
Power Management utility.
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Hot Keys
Standby mode
214
Standby mode
Fn +
This hot key puts the computer into Standby mode.
❖
A message box is displayed by default
to confirm that the computer is going
into Standby mode. This message box
can be set so it does not display.
Sample Standby confirmation box
For more information about Standby
❖
mode, please see “Using Standby” on
page 91.
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Hot Keys
Hibernation mode
215
Hibernation mode
Fn +
This hot key puts the computer into Hibernation
mode.
❖
If Hibernation mode is enabled (the
default) a message box is displayed by
default to confirm the computer is
going into Hibernation mode. The
message box can be set so it does not
display.
Sample Hibernation confirmation box
If Hibernation mode is disabled, this
❖
hot key will not respond. For more
information on Hibernation mode, see
“Using Hibernation” on page 88.
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Hot Keys
Display modes
216
Display modes
Fn +
This hot key cycles through the power-on display
options.
The display modes are:
❖
❖
Built-in display panel only
Built-in display panel and external
monitor simultaneously
❖
❖
External monitor only
Built-in display panel and external
video device simultaneously
❖
External video device only
Sample display options window
In order to use a simultaneous mode, you must set
the resolution of the internal display panel to match
the resolution of the external display device.
Display brightness
Fn +
The Fn + F6 hot key decreases the screen brightness.
Fn +
The Fn + F7 hot key increases the screen brightness.
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Hot Keys
Enabling a wireless device
217
Enabling a wireless device
Fn +
This hot key enables/disables the optional wireless device in
Disabling or enabling the TouchPad
Fn +
This hot key enables/disables the TouchPad.
To use the TouchPad, see “Disabling or enabling
the TouchPad” on page 53.
Sample disable and enable TouchPad windows
Keyboard hot keys
F10
Fn +
This hot key turns the cursor control overlay on
and off.
F11
Fn +
off.
This hot key turns the numeric overlay on and
This hot key turns the scroll lock feature on and
F12
Fn +
off.
For more information, see “Overlay keys” on page 70.
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Appendix B
Power Cable
Connectors
Your notebook computer features a universal power supply
you can use worldwide. This appendix shows the shapes of
the typical AC power cable connectors for various parts of the
world.
USA and Canada
United Kingdom
UL approved
CSA approved
BS approved
Australia
Europe
VDA approved
NEMKO approved
AS approved
218
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Glossary
TECHNICAL NOTE: Some features defined in this glossary may
not be available on your computer.
Acronyms
The following acronyms may appear in this user’s guide.
AC
alternating current
basic input/output system
bits per second
BIOS
bps
CD
compact disc
CD-ROM compact disc read-only memory
CD-RW
CMOS
COM1
COM2
CPU
compact disc rewrite memory
complementary metal-oxide semiconductor
communications port 1 (serial port)
communications port 2 (serial port)
central processing unit
DC
direct current
219
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Glossary
220
DMA
direct memory access
dual inline memory module
disk operating system
dots per inch
DIMM
DOS
DPI
DSTN
DVD
dual supertwist nematic
digital versatile (or video) disc
DVD-ROM digital versatile (or video) disc read-only memory
ECP
EPROM
FAT
enhanced capabilities port
erasable programmable read-only memory
file allocation table
FCC
FIR
Federal Communications Commission
fast infrared
GB
gigabyte
HDD
HTML
IEEE
I/O
hard disk drive
Hypertext Markup Language
Institute of Electrical and Electronics Engineers
input/output
IRQ
ISP
interrupt request
Internet service provider
kilobyte
KB
LAN
LCD
LPT1
LSI
local area network
liquid crystal display
line printer port 1 (parallel port)
large-scale integration
megabyte
MB
MIDI
NTFS
PC
Musical Instrument Digital Interface
NT file system
personal computer
PCI
Peripheral Component Interconnect
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Glossary
221
PCMCIA Personal Computer Memory Card International
Association
RAM
RFI
random access memory
radio frequency interference
read-only memory
ROM
RTC
real-time clock
SCSI
SDRAM
SRAM
SVGA
TFT
small computer system interface
synchronous dynamic random access memory
static random access memory
super video graphics adapter
thin film transistor
USB
universal serial bus
URL
uniform resource locator
wide area network
WAN
www
World Wide Web
Terms
The following terms may appear in this user’s guide.
active-matrix display — A liquid crystal display (LCD) made
from an array of liquid crystal cells using active-matrix
A
technology. Also known as a “TFT display,” in its simplest form
there is one thin film transistor (TFT) for each cell. This type of
display works well with notebook computers because of its
shallow depth and high-quality color. Active-matrix displays are
viewable from wider angles than most passive-matrix displays.
adapter — A device that provides a compatible connection
between two units. For example, the computer’s internal display
adapter receives information from the software and translates it
into images on the screen. An adapter can take a number of
forms, from a microprocessor to a simple connector. An
intelligent adapter (one that is capable of doing some processing)
may also be called a controller.
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Glossary
222
alternating current (AC) — The type of power usually supplied to
residential and commercial wall outlets. AC reverses its direction
at regular intervals. Compare direct current (DC).
application — A computer program that you use to perform tasks
of a specific type. Applications include word processors,
spreadsheets, and database management systems. See also
program.
backup — A copy of a file, usually on a removable disk, kept in
case the original file is lost or damaged.
B
basic input/output system (BIOS) — See BIOS.
baud rate — The speed at which a communication device, such as
a printer or modem, transmits information. Baud rate is the
number of signal changes per second (not necessarily the same as
bits per second). See also bits per second.
BIOS (basic input/output system) — Basic instructions, stored in
read-only memory (ROM), containing the information the
computer needs in order to check hardware and load the
operating system when you start up the computer.
bit: — Short for “binary digit.” A bit is the smallest unit of
information used by a computer. A group of eight bits is a byte.
See also byte.
bits per second (bps) — A way of measuring the speed at which
information is passed between two devices. The basic measure
used in modem communications, bps is similar, but not identical,
to the baud rate. See also baud rate.
boot — To start the computer. The term “boot” originates from
bootstrap program (as in “pulling itself up by its bootstraps”), a
program that loads and initializes the operating system. See also
reboot.
boot disk — See system disk.
boot priority (startup sequence) — The order in which the
computer accesses its disk drives to locate the startup files. Under
the default startup sequence, the computer looks for the startup
files in the diskette drive before checking the hard disk.
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Glossary
223
bus — An electrical circuit that connects the central processing unit
(CPU) with other parts of the computer, such as the video
adapter, disk drives, and ports. It is the pathway through which
data flows from one device to another. See also bus speed,
frontside bus.
bus speed — The speed at which the central processing unit (CPU)
communicates with the other parts of the computer.
byte — A sequence of eight bits. A byte is the smallest addressable
unit of data. See also bit, gigabyte, kilobyte, megabyte.
cache — A section of very fast memory in which frequently used
information is duplicated for quick access. Accessing data from
cache is faster than accessing it from the computer’s main
memory. See also CPU cache, L1 cache, L2 cache.
C
CD — An individual compact disc. See also CD-ROM.
CD-ROM (compact disc read-only memory) — A form of high-
capacity storage that uses laser optics instead of magnetic means
for reading data. See also CD. Compare DVD-ROM.
central processing unit (CPU) — The chip that functions as the
“brain” of the computer. It takes information from outside
sources, such as memory or keyboard input, processes the
information, and sends the results to another device that uses the
information.
character — Any letter, number, or symbol you can use on the
computer. Some characters are non-printing characters, such as a
paragraph break in a word-processing program. A character
occupies one byte of computer storage.
chip — A small piece of silicon containing computer logic and
circuits for processing, memory, input/output, and/or control
functions. Chips are mounted on printed circuit boards.
click — To press and release the TouchPad control button or mouse
button without moving the cursor or mouse. In the Windows®
operating system, this refers to the left mouse button or primary
TouchPad control button, unless otherwise stated. See also
double-click.
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Glossary
224
color palette — A set of specified colors that establishes the colors
that can be displayed on the screen at a particular time.
compatibility — The extent to which computers, programs, or
devices can work together harmoniously, using the same
commands, formats, or language as another.
configuration — (1) The collection of components that make up a
single computer system. (2) How parts of the system are set up
(that is, configured).
controller — A device that controls the transfer of data from a
computer to a peripheral device and vice versa. For example, disk
drives, monitors, keyboards, and printers all require controllers.
CPU — See central processing unit (CPU).
CPU cache — A section of very fast memory residing between the
CPU and the computer’s main memory that temporarily stores
data and instructions the CPU will need to execute commands
and programs. See also cache, L1 cache, L2 cache.
cursor — A symbol that indicates the current position on the
screen. The shape of the cursor varies, depending on the program
you’re using and what you’re doing.
default — The setting selected by a program when the user does
not specify an alternative setting.
D
device — A component attached to the computer. Devices may be
external (outside the computer’s case) or internal (inside the
computer’s case). Printers, disk drives, and modems are examples
of devices.
device driver — A program (called a “driver”) that permits a
computer to communicate with a device.
dialog box — An on-screen window displayed by the operating
system or a program giving a direction or requesting input from
the user.
direct current (DC) — The type of power usually supplied by
batteries. DC flows in one direction. Compare alternating current
(AC).
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Glossary
225
direct memory access (DMA) — A dedicated channel, bypassing
the CPU, that enables direct data transfer between memory and a
device.
directory — See folder.
disable — To turn a computer option off. See also enable.
disc — A round, flat piece of metal, designed to be read from and
written to by optical (laser) technology, and used in the
production of optical discs, such as CDs and DVDs. Compare
disk.
disk — A round, flat piece of material that can be magnetically
influenced to hold information in digital form, and used in the
production of magnetic disks, such as diskettes and hard disks.
Compare disc. See also diskette, hard disk.
disk drive — The device that reads and writes information and
programs on a diskette or hard disk. It rotates the disk at high
speed past one or more read/write heads.
diskette — A thin, flexible disk in a protective jacket that stores
magnetically encoded data. Diskettes can be removed from the
computer and come in two sizes: 5.25-inch and 3.5-inch. Your
computer uses 3.5-inch diskettes. See also double-density
diskette, high-density diskette.
document — Any file created with an application and, if saved to
disk, given a name by which it can be retrieved. See also file.
double-click — To press the TouchPad control button or mouse
button rapidly twice without moving the cursor or mouse. In the
Windows® operating system, this refers to the primary TouchPad
control button or left mouse button, unless otherwise stated.
download — (1) In communications, to receive a file from another
computer through a modem or network. (2) To send font data
from the computer to a printer. See also upload.
drag — To hold down the TouchPad control button or mouse button
while moving the cursor to drag a selected object. In the
Windows® operating system, this refers to the primary TouchPad
control button or left mouse button, unless otherwise stated.
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Glossary
226
driver — See device driver.
DVD — An individual digital versatile (or video) disc. See also
DVD-ROM.
DVD-ROM (digital versatile [or video] disc read-only memory)
— A very high-capacity storage medium that uses laser optics for
reading data. Each DVD-ROM can hold as much data as several
CD-ROMs. Compare CD-ROM.
emulation — A technique in which a device or program imitates
another device or program.
E
F
enable — To turn on a computer option. See also disable.
executable file — A computer program that is ready to run.
Application programs and batch files are examples of executable
files. Names of executable files usually end with a .bat or .exe
extension.
extension — See file extension.
external device — See device.
file — A collection of related information, saved on disk with a
unique name. A file may be a program, information used by a
program, or a document. See also document.
file allocation table (FAT) — The section of a disk that keeps track
of the location of files stored on the disk.
file name — A set of characters that uniquely identifies a file
within a particular folder. It consists of two parts: the actual name
and the file name extension. See also file extension.
file extension — The three characters following the period
(pronounced “dot”) at the end of a file name. The extension
indicates the type of file. Examples are .exe for program files
and .hlp for help files. See also file name.
folder — Also called directory. A container for organizing files
saved to a disk. A folder is symbolized on screen by a graphical
image (icon) of a file folder. A folder can contain files and other
folders.
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Glossary
227
format — (verb) To prepare a blank disk for use with the
computer’s operating system. Formatting creates a structure on
the disk so the operating system can write information to the disk
or read information from it.
frontside bus — The primary pathway (bus) between the CPU and
the computer’s main memory. Also called “system bus.” See also
bus.
function keys — The keys labeled F1 through F12, typically
located on the keyboard. Their function is determined by the
operating system and/or individual programs.
gigabyte (GB) — A unit of data equal to 1,073,741,824 bytes
(1024 x 1024 x 1024 bytes). See also byte.
G
H
ground — A conductor to which all components of an electric
circuit are connected. It has a potential of zero (0) volts, is
connected to the earth, and is the point of reference for voltages
in the circuit.
hard disk — A storage device composed of a rigid platter or
platters that can be magnetically coded with data. Hard disks hold
much more information than diskettes and are used for long-term
storage of programs and data. The primary (or only) hard disk in
a computer is usually fixed, but some computers have secondary
hard disks that are removable. By default, the hard disk is
referred to as drive C.
hardware — The physical components of a computer system.
Compare software.
Hibernate — A feature of many Toshiba notebook computers that
saves to the hard disk the current state of your work, including all
open files and programs, when you turn the computer off. When
you turn on the computer again, your work is returned to the
same state it was when the computer was turned off. See also
Standby, Suspend.
high-density diskette — A 3.5-inch diskette that holds 1.44 MB of
data. See also diskette.
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Glossary
228
hot key — (1) A feature in which certain keys in combination with
the Fn key can set system options or control system parameters,
such as the battery save mode. (2) A key or combination of keys
that activates a memory resident program.
hot swapping — The ability to add or remove devices from a
computer while the computer is running and have the operating
system automatically recognize the change.
icon — A small image displayed on the screen that represents a
function, file, or program.
I
interlaced — A method of refreshing a computer screen, in which
only every other line of pixels is refreshed. Interlaced monitors
take two passes to create a complete screen image. Compare non-
interlaced.
internal device — See device.
Internet — The decentralized, world-wide network of computers
that provides electronic mail, the World Wide Web, and other
services. See also World Wide Web.
keyboard shortcut — A key or combination of keys that you use
to perform a task instead of using a pointing device such as the
TouchPad.
K
L
kilobyte (KB) — A unit of data equal to 1024 bytes. See also byte.
L1 (level one) cache — Memory cache built into the processor to
help improve processing speed. See also cache, CPU cache, L2
cache.
L2 (level two) cache — Memory cache installed on the
motherboard to help improve processing speed. It is slower than
L1 cache and faster than main memory. See also cache, CPU
cache, L1 cache.
LAN (local area network) — A group of computers or other
devices dispersed over a relatively limited area and connected by
a communications link that enables any device to interact with
any other on the network.
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Glossary
229
liquid crystal display (LCD) — A type of display that uses a
liquid substance between two transparent electrode panels. When
an electric current passes through the electrodes, the molecules in
the liquid form a crystalline pattern that polarizes the light
passing through it. A filter over the electrodes permits only non-
polarized light to pass to the surface of the display, creating light
and dark pixels.
load — To move information from a storage device (such as a hard
disk) into memory for processing.
local area network — See LAN.
logical drive — A section of a disk that is recognized by the
operating system as a separate disk drive. A system’s logical
drives may differ from its physical drives. For example, a single
hard disk drive may be partitioned into two or more logical
drives.
megabyte (MB) — A unit of data equal to 1,048,576 bytes
(1024 x 1024 bytes). See also bytes.
M
memory — Typically refers to the computer’s main memory, where
programs are run and data is temporarily stored and processed.
Memory can be volatile and hold data temporarily, such as RAM,
or it can be nonvolatile and hold data permanently, such as ROM.
A computer’s main memory is RAM. See RAM, ROM.
microprocessor — See central processing unit (CPU).
MIDI (Musical Instrument Digital Interface) — A standard for
connecting musical instruments, synthesizers, and computers.
The MIDI standard provides a way of translating music into a
form computers can use, and vice versa.
modem — Short for “modulator/demodulator.” A device that
converts information from digital to analog and back to digital,
enabling information to pass back and forth between digital
computers and analog telephone lines.
motherboard — The main circuit board in the computer. It
contains the processor, memory, and other primary components.
MS-DOS prompt — See system prompt.
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Glossary
230
multimedia — A combination of two or more media, such as
sound, animation, and video in a computer program or
presentation.
Musical Instrument Digital Interface — See MIDI.
network — A collection of computers and associated devices that
are connected by communications facilities. A network allows
you to share data and peripheral devices, such as printers, with
other users and to exchange electronic mail.
N
non-interlaced — A method of refreshing a computer screen, in
which each pixel of every line is refreshed as the electron beam
scans across and down the screen. Compare interlaced.
non-system disk — A disk for storing programs and data that
cannot be used to start the computer. Compare system disk.
NT file system (NTFS) — An advanced file system designed for
use specifically with the Windows NT operating system.
online — Available through the computer. Online may refer to
information being read from your own computer’s hard disk,
such as online documentation or online help, or to information
coming from another company on a company network or the
Internet.
O
P
operating system — A set of programs that controls how the
computer works. Examples of operating systems are
Windows® 98 Second Edition and Windows® 2000 operating
systems.
palette — See color palette.
parallel — Processes that occur simultaneously. In
communications, it means the transmission of more than one bit
of information at a time. On your computer, the parallel port
provides a parallel communications interface between the
computer and an appropriate device. Most modern printers are
parallel. Compare serial.
password — A unique string of characters entered by a user to
verify his or her identity to the computer or the network.
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Glossary
231
PC Card — A credit-card-sized expansion card designed to
increase the capabilities of notebook computers. PC Cards
provide functions such as modem, fax/modem, hard disk drive,
network adapter, sound card, or SCSI adapter.
peripheral — Any device, such as a printer or joystick, that is
attached to the computer and controlled by the computer’s CPU.
pixel — Short for “picture element.” The smallest dot that can be
produced on a screen or printer.
Plug and Play — Generally, refers to the computer’s ability to
automatically configure itself to work with peripheral devices.
When capitalized, refers to a standard that, when followed by a
device manufacturer, allows a PC to configure itself
automatically to work with the device.
pointing device — Any device, such as the TouchPad or a mouse,
that enables you to move the cursor on the screen.
port — A socket on the computer where you plug in a cable for
connection to a network or a peripheral device.
processor — See central processing unit (CPU).
program — A set of instructions that can be executed by a
computer. The general classes of programs (also called software)
are operating system, application, and utility. See also operating
system, application, utility.
properties — The attributes of an object or device. For example,
the properties of a file include the file’s type, size, and creation
date.
RAM (random access memory) — Volatile memory that can be
written to as well as read. By volatile, we mean that information
in RAM is lost when you turn off your computer. This type of
memory is used for your computer’s main memory. See also
memory. Compare ROM.
R
random access memory — See RAM.
read-only memory — See ROM.
reboot — See boot, restart.
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Glossary
232
removable disk — A disk that can be removed from a disk drive. A
diskette is one example of a removable disk.
resolution — A measure of the sharpness of the images that can be
produced by a printer or displayed on a screen. For a printer,
resolution is expressed in dots per inch (dpi). For a screen, it is
expressed as the number of pixels available horizontally and
vertically.
restart — Synonymous with reboot. To reset the computer by
reloading the operating system without turning the computer off.
See also boot.
RJ-11 — A modular connector used on most U.S. telephone
systems and direct-connect modems. The RJ-11 connector is a 6-
wire connector.
RJ-45 — A connector used to attach computers to LANS (local
area networks) and to link ISDN (Integrated Services Digital
Network) devices to NT-1 (Network Terminator devices). Also
called.
ROM (read-only memory) — Non-volatile memory that can be
read but not written to. By non-volatile, we mean that
information in ROM remains whether or not the computer is
receiving power. This type of memory is used to store your
computer’s BIOS, which is essential instructions the computer
reads when you start it up. See also BIOS, memory. Compare
RAM.
select — To highlight or otherwise specify text, data, or graphics
with the intent to perform some operation on it.
S
serial — Processes that occur one at a time. In communications, it
means the transmission of one bit at a time sequentially over a
single channel. On your computer, the serial port provides a serial
interface between the computer and an appropriate device.
Compare parallel.
shortcut — See keyboard shortcut.
software — See program. Compare hardware.
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Glossary
233
Standby — A feature of some Windows® operating systems that
allows you to turn off the computer without exiting your open
applications and to continue from where you left off when you
turn the computer on again.
Suspend — A feature of some Windows® operating systems that
allows you to turn off the computer without exiting your open
applications and to continue from where you left off when you
turn the computer on again.
system disk — A diskette that contains the operating system files
needed to start the computer. Any diskette can be formatted as a
system disk. A system disk is also called a “bootable disk” or a
“startup disk.” Compare non-system disk.
system prompt — The symbol (in the MS-DOS® operating system,
generally a drive letter followed by a “greater than” sign)
indicating where users are to enter commands.
TFT display — See active-matrix display.
T
U
Universal Serial Bus (USB) 2.0 — A serial bus that supports a
data transfer rate of up to 480 Mbps for peripherals such as
keyboards and pointing devices. USB peripherals have a single
standard for cables and connectors. The USB standard also
allows hot swapping of peripherals. See also bus, hot swapping,
serial.
upload — To send a file to another computer through a modem or
network. See also download.
USB — See universal serial bus (USB).
utility — A computer program designed to perform a narrowly
focused operation or solve a specific problem. Utilities are often
related to computer system management.
Web — See World Wide Web.
VW
Wi-Fi — A trademarked term by the Wireless Capability Ethernet
Alliance which stands for Wireless Fidelity. Wi-Fi is another
term for the IEEE 802.11b or 802.11a/b communication protocol
to permit an Ethernet connection using wireless communication
components.
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Glossary
234
World Wide Web (www) — The worldwide network of Web sites
linked together over the Internet. A user of the Web can jump
from site to site regardless of the location of the computer hosting
the site. See also Internet.
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Index
battery cover 38
latch 38
buttons
A
AC adapter 47
AC power light 47, 51
Accessories programs 132
approved countries for use 14
audio features 154
CD Player 79
DVD-ROM or multifunction
drive eject 76
PC Card eject 33
power 36
avoiding injury 40
Start 109
B
battery
caring for 103
CD and DVDs
viewing contents 80
CD Player control panel 79
CDs
changing 102
charge not lasting 185
charging 64, 96
conserving power 99
disposal 105
installing 102
light 37, 51, 98
monitoring power 98
power usage mode 213
removing 102
inserting 77
problem solving 191
channels
RTC (real-time clock) 95, 97
DMA 180
IRQ 180
235
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Index
236
Character Map 124
charging
main battery 96
RTC (real-time clock) battery 97
checking device properties 182
cleaning
transferring information 147
warning resume failure message
CD or DVDs 81
computer 65
click 52
closing programs 122
comfort
computing tips 67
chair 41
lighting 42
work habits 43
command
external speakers 156
Shut down 83
Turn Off 83
commands
Hibernate 84
powering down 83
Standby 85
USB mouse 60
communications
programs 82
setting up 82
system resources 180
via modem 82
compact discs
inserting 77
DVDs 80
control buttons for DVD-ROM or
cursor control mode light 37
problem solving 191
removing 80
computer
date and time
setting 128
DC-IN 48
cleaning 65
lock 66
moving 65
non-system disk or disk error
desktop 108
browsing style 140
creating new icon 109
creating shortcuts 123
major features 108
properties 127
message 176
not accessing disk drives 176
placement 40
protection 39
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237
shortcut menu 112
Start button 109
system tray 110
taskbar 110, 120
Device Manager 182
checking properties 182
disabling a device 182, 183
dial-up connection 83
Dial-Up Networking Wizard 83
Digital Subscriber Lines (DSL) 148,
150
disk activity light 37
Disk Defragmenter 189
disk drive
control buttons 76
eject button 76
inserting a disc 76
DVD-ROM/multifunction drive
light 37
E
email 151
corrupted/damaged data files 190
missing files/trouble accessing a
disk 189
energy saving features 94
ergonomics
running slow 189
diskette drive
work habits 43
can’t insert a diskette 190
can’t read a diskette 190
diskettes
copying files to 74
device driver conflict 179
display
doesn’t look normal/flickers 187
external monitor not working 188
latch 50
current settings not working
operation 174
properties 127
screen is blank 186
display panel
opening 50
Display settings
warning resume failure 176
WinDVD 195
Error-checking 189
expansion memory slot 55
cover 38
hot key 153
displaying folder information 143
disposing of used batteries 105
DMA (Direct Memory Access) 180
double-click 52
external monitor
downloading 151
connecting 144, 156
not working 188
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Index
238
external speakers 156
F
FAT (File Allocation Table) 189
files 111
backing up 68, 74
copying to diskette 74
printing 73
desktop 109
saving 67, 72
transferring 147
Fn key 35
moving to desktop 109
naming 116
folders 111
displaying information 143
front panel 36
indicator panel
function keys 35, 69
installing
H
hard disk drive
light 37, 51
hardware conflicts 179
resolving 181
headphone jack 34
Help 133
Windows XP 178
Hibernate
connecting to 148
restarting 91
using 88
Hibernation 84
Hibernation mode 64, 83
hiding windows 119
hot key
display modes 216
display settings 153
power usage mode 213
Stand by mode 214
volume mute 211
wireless mode 217
hot keys
J
jacks
headphone 34
microphone 34
K
keyboard 35
character keys 69
Ctrl, Fn, and Alt keys 69
cursor control overlay 71
instant password 211
keyboard functions 217
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function keys 69
hot keys 217
indicator panel 37
modem
determining COM port 145
not working 175, 186
numeric keypad overlay 71
overlay keys 70
unexpected characters 186
Windows special keys 70
monitor
L
lights 37
AC power 47, 51
battery 37, 51, 98
caps lock 37
cursor control mode 37
disk activity 37
moving the computer 65
multi-function drive 31
can’t access disc 191
troubleshooting 183
DVD-ROM/multifunction drive
37
hard disk drive 37, 51
numeric mode 37
on/off 36
lock slot 34
M
network
main battery
Notepad 116
changing 102
removing 102
memory
problem solving 184
removing 59
removing expansion slot cover 55
memory module
inserting 58
removing 59
object properties 127
on/off light 36
microphone jack 34
Microsoft Internet Explorer 82
Microsoft Support Online Web site
179
Microsoft Windows XP 107
minimizing 120
online tours 135
P
Paint 117
palm rest 36
parallel port 32
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Index
240
password
instant 211
PC Card
Card and Socket Services 157
checklist 201
CIS (Card Information Structure)
200
computer stops working 202
eject button 33
errors 202
hot swapping fails 202
inserting 157
modem default 145
not recognized 202
problem solving 200, 201
removing 158
can’t access CD/DVD 191
can’t insert diskette in drive 190
checking device properties 182
replacing 158
slots 33
using 157
computer hangs when PC Card
PCMCIA (Personal Computer
Memory Card International
Association) 157
Plug and Play 181
ports
contacting Toshiba 206
modem 32
monitor 32
parallel 32
S-video 32
DVD-ROM
USB 32, 33
power
controls are gray 192
DVD-ROM performance is poor
192
cable 49
cable connectors 218
computer will not start 175
monitoring 98
DVD-ROM Root or Title menu
does not open 192
problem solving 184
taking care of your battery 103
Power Management
powering down 83
power usage mode 100
DVD-ROM slow playback 193
external display not working 188
external keyboard not working
186
external monitor 187
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241
faulty memory 184
hardware conflict 179, 180
hardware conflict caused by
legacy device 181
high-pitched noise 199
illegal operation 174
Internet bookmarked site not
found 178
using Startup options 177
Windows XP not working 176
WinDVD error messages 195
closing 122
starting 72
Internet connection is slow 178
keyboard
not responding 175
keyboard produces unexpected
characters 186
properties 127
missing files/trouble accessing a
disk 189
recharging
modem not receiving or
transmitting 204
multi-function
performance is poor 192
multi-function drive tray doesn’t
eject 191
no sound 199
non-system disk or disk error
sounds 154
Recycle Bin 109, 130
removing
176, 190
PC Card 200
PC Cards 158
checklist 201
error occurs 202
running the computer on battery power
95
hot swapping fails 202
not recognized 202
slots appear dead 201
Plug and Play 181
power and batteries 184
printer 203
program not responding 173
program not working properly
190
S
screen does not look right/flickers
safety
187
computer 106
disposing of batteries 105
icons 27
system resources 180
trouble prevention 204
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Index
242
precautions 43
saving your work 72
screen
Start button 109
starting a program 72
blank 186
doesn’t look normal/flickers 187
Screen Saver tab 127
Search Engine 150
secondary button 53
security
problem solving 177
S-video
fitting a computer lock cable 66
instant password 211
lock slot 34
System Setup 176
Disk Defragmenter 189
SelectServ 29
setting up
AC adapter 47
communications 82
computer 39, 45, 55
date and time 128
printer 61
T
telephone line
shortcut
creating 123
menu 112
Shut down
using 86
shut down 64
Shut down command 83
sound
.wav files 154
problem solving 199
speakers
The 32
external 156
TouchPad 36
Stand by command 91
Stand by mode
hot key 214
Standby 83, 85
low battery 100
mode 36
using 111
using with control buttons 111
transferring files 147
transferring information between
computers 147
traveling tips 106
Turn Off
restarting 93
using 91
restarting from 88
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243
using 86
Turn Off command 83
turning computer on/off 51
turning off the computer 83
tutorials 114, 135
Windows Standby 64
closing programs 123
creating a text file 115
U
Uniform Resource Locator (URL)
138, 150
uploading 151
URL (Uniform Resource Locator)
138, 150
USB (Universal Serial Bus) port 32,
33
USB mouse
problem solving 176
Recycle Bin 130
removing objects 130
121
special features 137
starting programs 117
connecting 60
using
Hibernate 88
modem 82
PC Cards 157
Standby 91
V
video features
exploring 152
WinDVD
controls are disabled 192
playback buttons 163
playing DVDs 161
playlists 169
W
warranty
SelectServ 29
Web address 150
Web browsers 149
Web content interface 139
Web sites
Support Online 179
Web sites,Toshiba 207
windows
slider bar 162
slow playback 193
starting 161
hiding 119
repositioning 119
resizing 119, 121
Windows Explorer 117
video content poor 194
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Index
244
video window, maximizing 168
wireless antenna
indicator 34
on-off switch 34
wireless mode hot key 217
Wizards
Add Printer 61
World Wide Web 149
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