DVR
Digital Video Recorder
Software Manual
Please carefully read these instructions before using this product.
Save this manual for future use.
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Surveillix™ DVR
Software Manual
Manual Edition 27829AF – MAY 2008
Printed in USA
No part of this documentation may be reproduced in any means, electronic or mechanical, for any purpose, except as expressed in
the Software License Agreement. Toshiba shall not be liable for technical or editorial errors or omissions contained herein. The
information in this document is subject to change without notice.
THE INFORMATION IN THIS PUBLICATION IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND. THE ENTIRE RISK
ARISING OUT OF THE USE OF THIS INFORMATION REMAINS WITH RECIPIENT. IN NO EVENT SHALL TOSHIBA BE LIABLE
FOR ANY DIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE, OR OTHER DAMAGES WHATSOEVER
(INCLUDING WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION OR LOSS
OF BUSINESS INFORMATION), EVEN IF TOSHIBA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND
WHETHER IN AN ACTION OR CONTRACT OR TORT, INCLUDING NEGLIGENCE.
This software and documentation are copyrighted. All other rights, including ownership of the software, are reserved to DVR Support
Center. TOSHIBA, and Surveillix are registered trademarks of TOSHIBA CORPORATION in the United States and elsewhere;
Windows, and Windows XP are registered trademarks of Microsoft Corporation. All other brand and product names are trademarks
or registered trademarks of the respective owners.
The following words and symbols mark special messages throughout this guide:
WARNING: Text set off in this manner indicates that failure to
follow directions could result in bodily harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to
follow directions could result in damage to equipment or loss of
information.
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Table of Contents
DVR BASICS.................................................................................................................................................................1
Turning on the DVR...................................................................................................................................................2
Turning Off the DVR..................................................................................................................................................2
Using the DVR Utility.................................................................................................................................................3
Exporting DVR Settings........................................................................................................................................3
Importing DVR Settings ........................................................................................................................................3
Changing Video Format........................................................................................................................................4
Display Screen ..........................................................................................................................................................4
Live Camera Options............................................................................................................................................4
Camera View.............................................................................................................................................................5
Recording Status Indicator ...................................................................................................................................5
Special Recording ................................................................................................................................................5
Screen Division buttons.............................................................................................................................................6
TV Out Controls.........................................................................................................................................................6
SETUP OPTIONS..........................................................................................................................................................9
Setup Overview.......................................................................................................................................................10
Camera Setup .........................................................................................................................................................11
Setup a New Camera .........................................................................................................................................11
HVR Registration (DVR/EVR Upgrade Option) ..................................................................................................12
Obtaining the Unlock Code ...................................................................................................................................................................12
Unlocking a New Network Camera.....................................................................................................................14
Connecting a Network Camera...........................................................................................................................14
Motion Setup ...........................................................................................................................................................15
Creating a Motion Area.......................................................................................................................................15
Removing a Motion Area ....................................................................................................................................16
Activating an Alarm on a Motion Event...............................................................................................................16
Regular Interval Recording.................................................................................................................................16
Frame Setup Overview............................................................................................................................................17
Frame Setup (4 CH x120 model)........................................................................................................................17
Frame Setup (x120R, x240, x480 models) .........................................................................................................18
Frame Setup (x60, x120 models) .......................................................................................................................19
Enable Video Out to Spot Monitor.........................................................................................................................................................19
Maximum PPS Table..........................................................................................................................................20
Schedule Setup.......................................................................................................................................................21
Recording Schedule ...........................................................................................................................................21
Sensor Schedule ................................................................................................................................................22
Create a Recording Schedule.............................................................................................................................23
Create a Sensor Schedule..................................................................................................................................23
Scheduling Alarm Events ......................................................................................................................................................................23
Emergency Agent Schedule..................................................................................................................................................................23
Special Day Schedule ........................................................................................................................................24
Creating/Editing a ‘Special Day’ Schedule............................................................................................................................................24
Deleting a ‘Special Day’ Schedule ........................................................................................................................................................24
System Restart Setup.........................................................................................................................................25
Create System Restart Schedule..........................................................................................................................................................25
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Alarm Setup.............................................................................................................................................................26
Configure Sensor Response...............................................................................................................................26
Activate PTZ Preset on Sensor ..........................................................................................................................27
General Setup .........................................................................................................................................................28
Voice Warning ....................................................................................................................................................28
Intensive Recording Overview............................................................................................................................29
How to Use Intensive Recording...........................................................................................................................................................29
Audio ..................................................................................................................................................................30
Enabling Audio Recording.....................................................................................................................................................................30
Enabling Live Audio...............................................................................................................................................................................30
TV-Out Setup (Analog).......................................................................................................................................31
Volume ...............................................................................................................................................................31
Auto Sequencing Setting ....................................................................................................................................32
Create Custom Auto Sequence ............................................................................................................................................................32
Network Setup.........................................................................................................................................................33
PTZ Setup ...............................................................................................................................................................34
Information ..............................................................................................................................................................34
Administrative Setup ...............................................................................................................................................35
Disk Management...............................................................................................................................................35
User Management..............................................................................................................................................36
Add a New User ....................................................................................................................................................................................36
User Rank .............................................................................................................................................................................................37
Changing the Administrator Password ...............................................................................................................37
Default Administrator Password............................................................................................................................................................37
Log Management................................................................................................................................................37
Setup Log Management Options ..........................................................................................................................................................37
Status Check / Email ..........................................................................................................................................38
General..................................................................................................................................................................................................38
Users .....................................................................................................................................................................................................38
Storage Check.......................................................................................................................................................................................39
Recording Data Check ..........................................................................................................................................................................39
SMART Information...............................................................................................................................................................................40
SMART Alert .........................................................................................................................................................................................40
Alarm Event...........................................................................................................................................................................................40
INSTANT RECORDING..........................................................................................................................................41
Activate Instant Recording..................................................................................................................................41
Searching ‘Instant Recorded’ Video ...................................................................................................................41
SEARCH......................................................................................................................................................................43
Search Overview.....................................................................................................................................................44
Play Controls ......................................................................................................................................................44
Adjust the Brightness of an Image......................................................................................................................45
Zooming In on an Image.....................................................................................................................................45
Zooming In on a Portion of an Image .................................................................................................................45
Open Video from Saved Location.......................................................................................................................45
Time Sync...........................................................................................................................................................45
Clean Image .......................................................................................................................................................45
Daylight Saving Time ..............................................................................................................................................46
Save to JPG or AVI .................................................................................................................................................46
Single Clip Backup ..................................................................................................................................................47
Printing an Image ....................................................................................................................................................47
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Performing a Basic Search......................................................................................................................................48
Index Search ...........................................................................................................................................................48
Performing an Index Search...............................................................................................................................48
Index Search Results Display.............................................................................................................................48
Preview Search .......................................................................................................................................................49
Performing a Preview Search.............................................................................................................................50
Graphic Search .......................................................................................................................................................50
Performing a Graphic Search .............................................................................................................................50
Object Search..........................................................................................................................................................51
Performing an Object Search .............................................................................................................................51
Search in Live..........................................................................................................................................................52
Audio Playback........................................................................................................................................................52
PAN / TILT / ZOOM .....................................................................................................................................................55
Pan / Tilt / Zoom Overview......................................................................................................................................56
Setting Up a PTZ Camera .......................................................................................................................................56
Attaching the PTZ Adapter .................................................................................................................................56
Enable the PTZ Settings.....................................................................................................................................56
Advanced PTZ Setup ..............................................................................................................................................57
Creating and Viewing Preset Positions...............................................................................................................57
Creating a Preset ..................................................................................................................................................................................57
Viewing a Preset ...................................................................................................................................................................................57
PTZ Address Settings.........................................................................................................................................58
accessing ptz menus...............................................................................................................................................58
Controlling a ptz camera .........................................................................................................................................59
Using the Graphical PTZ Controller....................................................................................................................59
Using the On-Screen Compass..........................................................................................................................59
understanding tours.................................................................................................................................................60
PTZ Tour Schedule ............................................................................................................................................61
Create PTZ Tour Schedule ...................................................................................................................................................................61
Supported Protocols...........................................................................................................................................62
BACKING UP VIDEO DATA .......................................................................................................................................65
backup overview......................................................................................................................................................66
NERO® EXPREss...................................................................................................................................................66
Backup Center Overview.........................................................................................................................................66
General Backup Screen......................................................................................................................................67
Performing a General Backup...............................................................................................................................................................67
Clip Backup Screen............................................................................................................................................68
Performing a Clip Backup......................................................................................................................................................................68
Scheduled Backup Screen .................................................................................................................................69
Performing a Scheduled Backup...........................................................................................................................................................69
Specifying Scheduled Backup Drives ...................................................................................................................................................69
LAN / ISDN / PSTN CONNECTIONS ..........................................................................................................................71
lan overview ............................................................................................................................................................72
connecting to a lan using tcp/ip ...............................................................................................................................72
Configuring TCP/IP Settings...............................................................................................................................72
EVENT SENTRY..........................................................................................................................................................75
Overview .................................................................................................................................................................76
Setup Event Sentry .................................................................................................................................................76
Add Email Notification Filters..............................................................................................................................76
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WEB VIEWER..............................................................................................................................................................79
web viewer overview ...............................................................................................................................................80
Configuring the Server for Remote Connection..................................................................................................81
Connecting to a DVR Using Web Viewer ...........................................................................................................81
Closing the Web Viewer .....................................................................................................................................81
INCLUDED SOFTWARE SETUP ................................................................................................................................83
Emergency Agent Overview....................................................................................................................................84
Configuring the DVR...........................................................................................................................................84
Configuring the Client PC ...................................................................................................................................84
Emergency Agent Window .................................................................................................................................85
Setup Window .......................................................................................................................................................................................85
Filter Event List......................................................................................................................................................................................85
Add Items to Alarm Confirm List ...........................................................................................................................................................86
Search Alarm Window........................................................................................................................................87
View Recorded Video............................................................................................................................................................................87
Export Video..........................................................................................................................................................................................87
Remote Software Overview.....................................................................................................................................88
Remote Client Minimum Requirements..............................................................................................................89
Remote Client Recommended Requirements ....................................................................................................89
Remote Software Setup......................................................................................................................................89
Installing Remote Software ...................................................................................................................................................................89
Create a New Remote Connection .......................................................................................................................................................90
Configuring the DVR .............................................................................................................................................................................91
Configuring the Server for Remote Connection ....................................................................................................................................91
Access Remote Connection..................................................................................................................................................................91
Digital Verifier Overview..........................................................................................................................................92
Installing the Digital Verifier ................................................................................................................................92
Using the Digital Verifier .....................................................................................................................................92
Backup Viewer Overview ........................................................................................................................................93
Installing Backup Viewer.....................................................................................................................................93
Loading Video from DVD or Hard Drive..............................................................................................................94
SCS Overview.........................................................................................................................................................95
Configuring the Server for Remote Connection..................................................................................................95
Connecting to an DVR........................................................................................................................................95
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DVR BASICS
This chapter includes the following information:
•
•
•
Turning the DVR on and off
Becoming familiar with the Display screen
Defining Screen Divisions
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TURNING ON THE DVR
Once the cables and adapters have been properly connected it is time to turn on the power. To turn on the power follow these steps:
1. Turn on the monitor and any external peripherals (ex. Printers, External Storage Devices, etc.) connected to the DVR.
2. Turn on the Secondary Power Switch located in the rear of the DVR.
3. Turn on the main power switch located on the front of the DVR.
The DVR will run a series of self-tests. After two or three minutes a series of messages may be displayed as the various hardware and
software subsystems are activated. Under normal circumstances you should not be asked to respond to these messages. If you are
asked to respond to the messages (adding a Printer, Monitor, etc for the first time) follow the instructions carefully.
After this finishes, the Surveillix DVR software should load automatically and bring you to the main screen.
TURNING OFF THE DVR
To turn off the DVR unit, select the Exit button on the main screen and select Power Off. The DVR will safely shutdown, it may take
several minutes to shut down completely.
CAUTION: Always be sure to follow the proper procedures when turning off the power to the DVR. NEVER disconnect
the power to the DVR while it is still running or in the process of shutting down. Doing so can cause data loss, file
corruption, system instability and hardware failure
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USING THE DVR UTILITY
Exporting DVR Settings
Exporting DVR settings can help configure multiple DVRs quickly or reconfigure a DVR that has failed. Some things must be kept in
mind when using this feature.
You cannot use this function on:
•
•
DVRs that are different models.
When upgrading from certain software versions. You cannot use this feature when upgrading from v1.x to v2.x
1. Exit to Windows by clicking the Exit button on the Main Display Screen and selecting Restart in Windows Mode. (See the Display
Screen section later in this chapter).
2. Click Start > Programs > Surveillix > VFormat.
3. Click the Export button in the System Settings tool section.
4. Select a location to save the settings file and click Save. The DVR Utility will export the DVR settings and automatically close.
5. Click the OK button to close the VFormat Utility.
Importing DVR Settings
1. Exit to Windows by clicking the Exit button on the Main Display Screen and selecting Restart in Windows Mode. (See the Display
Screen section later in this chapter).
2. Click Start > Programs > Surveillix > VFormat.
3. Click the Import button in the System Settings Tool section.
4. Select the location of the settings file to import and click Open.
5. Click Yes to import the data file.
6. Click the OK button to close the VFormat Utility.
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Changing Video Format
1. Exit to Windows by clicking the Exit button on the Main Display Screen and selecting Restart in Windows Mode. (See the Display
Screen section later in this chapter).
2. Click Start > Programs > Surveillix > VFormat.
3. Select the appropriate video setting from the list in the Video Setting Section – NTSC or PAL.
4. Click Set.
5. Click the OK button to close the VFormat Utility.
DISPLAY SCREEN
Each time the DVR is started, the program defaults to the Display screen. The following diagram outlines the buttons and features
used on the Display screen. You should become familiar with these options as this is the screen that will be displayed the majority of
the time.
Opens:
•
•
•
Search Display
Backup Center
PTZ Controller
Opens Setup Display
Screen Division buttons
Current Date /
Time
Sensor Status
Open TV Out Options
Relay Outputs
Live Camera Options
Right-click a live camera to display these options:
•
•
•
Full Screen
Instant Recording
Search In Live
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CAMERA VIEW
Recording Status
Special Recording Type
INSTANT
Camera No. and Name
Recording Status Indicator
The camera status for each camera is displayed in the upper right corner on the Video Display Area. The following are the different
states for each camera:
Recording
Displayed when the camera is currently being recorded to the DVR.
Displayed when a camera (set up for motion detection) detects motion.
Displayed when the camera is currently not being recorded to the DVR.
Motion Detection
Display
Special Recording
There are two types of DVR Special Recording. Text is displayed on the camera indicating what type of Special Recording is
activated.
SENSOR
INSTANT
Sensor is displayed when a sensor, associated with a given camera, is activated.
Instant Recording is a manual activation of the recording for the selected camera. Regardless of the recording method,
Instant Recording will start the camera recording and also flag the video for future searches using the Index Search
feature. INSTANT is displayed when a user activates the instant recording option. Double Right-Click the video display
to activate and deactivate the Instant Recording option.
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SCREEN DIVISION BUTTONS
The Screen Division buttons allow you to view cameras in groups such as two by two, three by three and four by four. The button
options are shown below.
1st Four Cameras View – Displays cameras 1-4 in the Video Display Area. To return to a different Multi-Camera
View, select a different Screen Division option from the Screen Division Menu.
2nd Four Cameras View – Displays cameras 5-8 in the Video Display Area. To return to a different Multi-Camera
View, select a different Screen Division option from the Screen Division Menu.
3rd Four Cameras View – Displays cameras 9-12 in the Video Display Area. To return to a different Multi-Camera
View, select a different Screen Division option from the Screen Division Menu.
4th Four Cameras View – Displays cameras 13-16 in the Video Display Area. To return to a different Multi-Camera
View, select a different Screen Division option from the Screen Division Menu.
1st Nine Cameras View – Displays cameras 1-9 in the Video Display Area. To return to a different Multi-Camera
View, select a different Screen Division option from the Screen Division Menu.
2nd Nine Camera View – Displays cameras 8-16 in the Video Display Area. To return to a different Multi-Camera
View, select a different Screen Division option from the Screen Division Menu.
Multi-Camera View – Displays a group of cameras within the Video Display Area.
All Camera View – Displays all 16 cameras within the Video Display Area.
Multi-Camera View – Displays a group of cameras within the Video Display Area.
Multi-Camera View – Displays a group of cameras within the Video Display Area.
Full Screen – The Full Screen Option allows you to view the Video Display Area using the entire viewable area on
the monitor. When this is selected, no menu options are visible. You can activate the Full Screen Option by clicking
on the Full Screen button within the Screen Division Menu. You can deactivate Full Screen mode by right-clicking on
the screen.
Auto Sequence – Sequences through the Screen Divisions sets. For example, selecting the 1A and then the Loop
button will sequence through 1A, 2A, 3A, 4A and then repeat. This option is not available for the 7, 10 and 13 screen
divisions.
TV OUT CONTROLS
The DVR features an optional TV-Out functionality which allows users to output video from any number of cameras, in sequence, to a
television or monitor display.
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NOTES:
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NOTES:
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SETUP OPTIONS
This chapter includes the following information:
•
•
•
•
•
•
•
•
•
Setup Overview
Camera Setup
Motion
Frame Setup
Schedule
Sensor
Network
Information
Administrative
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SETUP OVERVIEW
The Setup options allow you to optimize your DVR by adjusting things like camera names,
reboot schedules, recording schedules and more. It is extremely important that you setup
your DVR correctly for several reasons.
•
Recording Schedules – By optimizing the recording schedule you can increase the
amount of pertinent recorded video that is saved on the DVR and keep it longer. You
can optimize the type of recording done by adding motion detection to this as well,
again increasing the amount of useful video.
•
•
DVR Access – By setting up the access passwords you can tightly control the types
of access an individual may have. This ensures the security and integrity of the DVR.
Camera Naming – By naming each camera you can easily identify the location and
any other pertinent information that may be helpful simply by viewing it on the Video
Display Area.
•
Adjusting Camera Color – By adjusting each camera’s color settings you can
optimize the clarity and detail that is recorded.
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CAMERA SETUP
Define Camera Name
Selected Camera
Display
Adjust
•
•
•
Brightness
Hue
Contrast
Apply System Defaults
to Selected Camera
Apply Current Settings
to all Cameras
Apply System Defaults
to All Cameras
Enable VMD (Motion Based)
Network camera motion detection. (Only available on select network video devices.)
Setup a New Camera
1. Attach camera to the rear of the DVR chassis.
2. Click the Setup button on the Main Display Screen.
3. Click the Camera Setup button to open the Camera Setup Display.
4. Select the channel that corresponds with the new camera from the Select Camera List.
5. Enter a name for the camera in the Camera Name box.
6. Adjust the Brightness, Hue and Contrast if necessary.
7. Select the appropriate sensors to associate with the camera.
8. Click the Apply button when finished.
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HVR Registration (DVR/EVR Upgrade Option)
Use the following instructions to register the network recording functionality of an HVR or upgraded DVR/EVR. Contact your sales
representative to purchase the HVR upgrade for a DVR or EVR.
Have the following information available before registering the HVR upgrade.
HVR Software Serial Number: The product Serial Number is the unique number that Toshiba provided with the software purchase.
System ID: The System ID is a number generated by the Surveillix. This is a unique code generated using the MAC address of the
computer running the software. The following steps illustrate how to locate the System ID.
1. Enter Setup.
2. Click Camera Setup.
3. Click the Registration button.
4. In the Network Device Authentication, the System ID can be located under the “Add a new Serial Key” section (shown below).
Obtaining the Unlock Code
1. Open an Internet browser and go to: http://register.surveillixdvrsupport.com
2. Enter the Product Serial Number provided by Toshiba.
3. Enter the System ID generated by the DVR.
4. Click Submit.
5. Verify the information.
6. Click Next if the information provided is correct.
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7. Once validated, the browser displays the Unlock Code.
8. Print the page and save for later reference.
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Unlocking a New Network Camera
1. Start the Surveillix DVR.
2. Enter Setup.
3. Enter Camera Setup.
4. Click the Registration button.
5. Enter the Unlock Code generated by the Toshiba
Registration Site into the “new serial number” box.
6. Click Add a serial number.
7. Once the new serial number has been added to the list,
click OK.
Connecting a Network Camera
1. Open Camera Setup. Setup > Camera Setup.
2. Select the camera channel to add a Network Device to.
3. Check the Use Network Device Box.
4. If the Network Device supports PTZ check the Enable Network
Device PTZ Box.
5. Click Setup Network Device and the Network Device Properties
window will appear.
6. Click Setup to add a Network Device.
7. Select the Manufacturer (Class) and Model of camera being added
then click Next.
8. Enter the IP Address, Port, ID, and Password of the Network Device
and click Finish.
9. Click OK when returned to the main Network Device Properties
window.
10. Click Apply and then click OK to exit the main setup window.
11. The Network Device has been added.
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MOTION SETUP
The DVR allows the user to adjust several different Motion Settings and create motion detection regions.
Display full screen video
pop up on motion event
Beep on motion event
Display full screen video
pop up on sensor event
Schedule recording at a regular specified interval
Reduces Analog Signal Noise from Motion Detection
Creating a Motion Area
1. Click the Motion button in Setup.
2. Select a camera from the Select Camera list.
3. Select the Detect Detail Motion Area check box.
4. Click Clear.
5. Click Advanced Motion Area Setup.
6. Click a Motion Detection Area shape button.
7. Drag the mouse over the camera image.
TIP: To create a polygon shape, click the mouse at each point and
double-click to close the shape.
8. Click OK.
9. Move the sliders to adjust motion sensitivity and the noise filter.
10. Define the pre-alarm and post-alarm recording time for a motion
event.
Pre Alarm – 0 > 50 Seconds [The number of seconds the DVR
records before motion is detected]
Post Alarm (MOTION) – 0 > 50 Seconds [The number of seconds
the DVR records after motion is detected]
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Removing a Motion Area
To remove the motion areas, in the Motion Regions area, click Clear.
Activating an Alarm on a Motion Event
1. In the Motion Setup window, select a camera to edit from the list.
2. Create a motion area.
3. Select the Alarm Output check box.
4. Select a Control Output to activate for the selected camera.
5. Select the duration to activate the Alarm when a motion event occurs.
Regular Interval Recording
Regular Interval Recording allows users to record a single frame every few minutes or hours when there is no motion. This option is
only available when Motion recording or Sensor recording is setup.
To enable Regular Interval Recording:
1. Select the Regular Interval Recording check box.
2. Specify how often to take an image when no motion is occurring. Users can go as little as one image per second.
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FRAME SETUP OVERVIEW
The Frame Setup Menu allows configuration of the PPS, resolution, quality, and sensitivity of camera channels. When configuring the
PPS sliders the BLUE slider represents the PPS the DVR will record during intensive recording and have available for transmitting to
remotely connected systems. The RED slider represents the PPS that will be recorded by the DVR under normal recording conditions.
The total PPS of all blue sliders may not exceed the recording PPS of the DVR. The PPS of a red slider may not exceed that of the
blue slider for the same channel. The dual sliders allow configuration of the DVR to record at a lower PPS while still being able to
transmit at a higher PPS to remote connections.
Ex. If a camera channel is set to 25 PPS (blue) and 7 PPS (red), the DVR will record at 7 PPS and users viewing live video remotely
can receive up to 25 PPS.
NOTE: The 4 Channel XVR only allows the user to select one frame rate for both recording and remote viewing.
Frame Setup (4 CH x120 model)
Reset Default Settings
Video Format – NTSC/PAL
Sensitivity
No. of Recording Frames Selected
Video Quality
Recording Resolution
Frame Select
Frame Select
Video Quality
Sensitivity
Sets the PPS recorded by the XVR and available for viewing on a remote client PC
Lower quality video has a smaller file size but appears more pixilated
Sets the Key frame refresh rate. Adjusting this setting can have negative effects on video quality
NOTE: Do not change from default setting unless instructed by a system administrator.
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Frame Setup (x120R, x240, x480 models)
Video Format – NTSC/PAL
Frame Status Box
Reset Default Settings
Select Camera Color
(used in Frame Status Box)
Sensitivity
Video Quality
Recording Resolution
No. of Recording Frames Selected
Frame Select
Frame Select
Blue Slider: Sets the PPS recorded during intensive recording and available for viewing on a remote client PC.
Red Slider: Sets the PPS recorded by the DVR during normal recording.
Video Quality
Sensitivity
Lower quality video has a smaller file size but appears more pixilated.
Sets the Key frame refresh rate. Adjusting this setting can have negative effects on video quality.
NOTE: Do not change from default setting unless instructed by a system administrator.
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Frame Setup (x60, x120 models)
Reset Default Settings
Video Format – NTSC/PAL
Global Recording Resolution
Video Quality
Sensitivity
Frame Select
No. of Recording Frames Selected
Frame Select
Blue Slider: Sets the PPS recorded during intensive recording and available for viewing on a remote client PC.
Red Slider: Sets the PPS recorded by the DVR during normal recording.
Video Quality
Sensitivity
Lower quality video has a smaller file size but appears more pixilated.
Sets the Key frame refresh rate. Adjusting this setting can have negative effects on video quality.
NOTE: Do not change from default setting unless instructed by a system administrator.
Enable Video Out to Spot Monitor
1. Click the Setup button on the Main Display.
2. Click the Frame Setup button.
3. Select the Video Out Box to enable the appropriate channels.
4. Define the Video Out Time (seconds to display each channel on spot monitor).
5. Click Apply.
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Maximum PPS Table
PPS Breakdown for Each Resolution
Resolution
CCTV
1CIF
2CIF
4CIF
x480 model
480 PPS
240 PPS
120 PPS
x240 model
240 PPS
120 PPS
60 PPS
360x240
720x240 *
720x480 **
* Frames recorded in 720x240 are twice the size of the standard 360x240. When recording at
720x240, each frame assigned to the channel will use 2 of the total frames available.
** Frames recorded in 720x480 are four times the size of the standard 360x240. When recording at
720x480, each frame assigned to the channel will use 4 of the total frames available.
Resolution
320x240
640x240
640x480
CCTV
1CIF
2CIF
4CIF
x120 model
120 PPS
120 PPS
60 PPS
x60 model
60 PPS
60 PPS
30 PPS
32 Channel Frame Allocation
32 Channel models utilize two capture cards. When configuring cameras and allocating frames, the
total frame rate for the DVR is split between each capture card. Please reference the chart below for
available frames for each grouping of channels.
Resolution
Channels
1 to 16
x240 model
120 frames
120 frames
60 frames
60 frames
30 frames
30 frames
x480 model
240 frames
240 frames
120 frames
120 frames
60 frames
360x240
17 to 32
1 to 16
720x240
720x480
17 to 32
1 to 16
17 to 32
60 frames
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SCHEDULE SETUP
Recording Schedule
The Recording Schedule window allows the user to create different recording schedules based on the day, time, and type of recording
desired. In addition, this window contains the System Restart options that allow the user to perform basic system maintenance by
automatically scheduling the DVR to restart periodically.
Single Day Selection /
Multi Day Selection
Open Restart
Setup Window
Recording Schedule Window
Create Special Day
Recording Schedules
Recording Mode Options
Emergency IP Setup
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Sensor Schedule
The sensors will supersede all other types of recording modes (Motion, Continuous, No Recording). Regardless of the recording
schedule of a particular camera, if a sensor event occurs the associated cameras will begin recording as a Sensor Event. Sensor
Recordings will be flagged and searchable using the Index Search Mode. Cameras are associated to sensors in the Camera Setup
Menu.
Single Day Selection /
Multi Day Selection
Open Restart
Setup Window
Sensor Schedule Window
Create Special Day
Sensor Schedules
Alarm Options
Emergency IP Setup
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Create a Recording Schedule
1. Select a day to begin creating the schedule for -or- Select the Day Selection Mode button, enabling
Multi Day Selection, to create the same schedule for multiple days.
2. Highlight the Time-Blocks within the Recording Schedule window for the camera(s) selected to schedule. Once the desired
Time-Blocks are highlighted, click a Recording Mode button. The Time-Blocks should now appear Blue for Motion, Yellow for
Continuous and White for No Recording
NOTE: Leave cameras recording with Sensor Detection set to No Recording for the specified time block(s).
Create a Sensor Schedule
1. Select the Schedule Menu option and select the Sensor Radio button. Select a single day or click the Day Selection Mode
button to include multiple days in the schedule.
2. Highlight the Time-Blocks within the Recording Schedule window for the sensor(s) to enable and schedule. Once the time
blocks are highlighted click the Enable button. The time block will now appear red.
Scheduling Alarm Events
There are three types of Alarm Events:
ALARM EVENT: This option logs the Alarm Events on the local server.
CENTRAL STATION: This option sends the Alarm Events to Central Station software.
EMERGENCY AGENT: This option sends the Alarm Event to the Emergency Agent software.
Motion can be designated as an Alarm event. Often motion does not need to be treated as an Alarm event. Ex: During work hours
motion that occurs is expected and should not be treated as an Alarm. However, after business hours are over, any motion that
occurs should be treated as an Alarm.
1. Select the Schedule Menu – Select either Recording or Sensor
2. Highlight time blocks in the schedule that have been set to Motion (or Sensor) and click the desired Event buttons (Alarm Event,
Central Station, Emergency Agent). A corresponding letter will display in the selected time blocks
Emergency Agent Schedule
Video recording triggered by motion or sensor events can be sent to the Emergency Agent software.
1. Enable the Emergency Agent Event (see Scheduling Alarm Events above)
2. Enter the IP Address of a PC running the Emergency Agent software in the IP Address
3. Select the box next to the IP Address to enable it. Only one IP Address is supported at a time.
4. Enter the recording duration (in seconds) in the Emergency Time box.
5. See the Emergency Agent chapter for detailed information on setting up the Emergency Agent software.
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Special Day Schedule
The user can create days that have a unique recording schedule. If necessary create these on days that are ‘not typical’ such as
Holidays, Special Events, etc.
Special Day Mode / Normal Day Mode
Date Bar
Configured Special Days List
Creating/Editing a ‘Special Day’ Schedule
1. Click the Normal Day Mode button to enable the Special Day Mode.
2. Select a day by typing the date or clicking the arrow to the right of the Date Bar.
3. Highlight the time-blocks within the Recording Schedule window for the camera(s) selected to schedule. Once the desired Time-
Blocks are highlighted, click a Recording Mode button.
4. When finished creating the schedule click the Save Special Day button. The special day should now appear as a date in the
Special Day Schedule.
Deleting a ‘Special Day’ Schedule
1. Select a Special Day from the Special Day Schedules
2. Click the Delete Special Day button.
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System Restart Setup
System Restart Setup allows the user to define a schedule wherein the DVR automatically restarts according to specified parameters.
Create System Restart Schedule
1. Open the Schedule Setup Display
2. Click the System Restart button
3. Select the day(s) of the week to schedule an automatic system restart and select the box to enable shut down
NOTE: This step alone does not trigger the DVR to restart, only to shut down.
4. Specify the time of day to schedule the system restart
5. Select the Restart Radio button
NOTE: If the Off Radio button is selected the DVR will shut down at the specified time but not restart.
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ALARM SETUP
The Alarm window allows you to enable, disable and configure Sensors and Control Outputs.
Create & Name Sensor Presets
Configure Hybrid (IP) Sensors*
Open On-Screen Keyboard
Normally Open (NO) /
Normally Closed (NC)
Delay Triggering Relay Output
Assign Relays
comma delineated
*Requires the HVR Software Upgrade
Configure Sensor Response
1. Click the Setup button on the Main Display Screen.
2. Click the Alarm Setup button to open the Alarm display.
3. Click the NO or NC check box to select Normally Open or Normally Closed for the desired sensor.
4. Enter the Delay Time to define the number of seconds after the sensor is tripped until the relay is activated.
5. Enter the relay(s) to associate with the sensor. Two or more relays can be associated with a single sensor – separate with
commas.
6. Click Apply.
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Activate PTZ Preset on Sensor
1. Create PTZ Preset Position. See instructions in the PTZ Setup Chapter.
2. Click the Setup button on the Main Display Screen.
3. Click the Alarm Setup button to open the Sensor and
Output Display.
4. Click the Sensor Preset button.
5. Select the desired camera from the Channel List.
6. Select the appropriate sensor from the list.
7. Select the preconfigured PTZ Preset from the list.
8. Click the Set button. A list of configured Sensor Presets
will display in the box below.
9. Repeat for additional sensors.
10. Click the OK button to close the Sensor Preset window.
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GENERAL SETUP
Enable Intensive
Recording
Adjust / Mute Volume
Enable Audio Recording
Beep on Login Fail
Sequence Setting
Enables the DVR to beep continuously in response to a failed login attempt. Only an authorized login will
stop the beeping.
Allows the video out picture to automatically cycle through channels at a set speed. Ex: .Cycle through
channels 1-6 at 4 second intervals.
Voice Warning
The DVR allows users to play a sound file when either a Motion event or Sensor event occur. This file can be a custom created sound
file that is unique to the application. The selected WAV file is played through speakers attached to the DVR.
Open Sound File
Test
1. Click the Open Sound File icon to browse for a WAV file. The selected file will display in the box on the left.
2. Click the Test icon to verify the audio file.
3. Select Motion Event and/or Sensor Event to trigger the audio file.
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Intensive Recording Overview
The Intensive Recording Option allows you to increase the Pictures Per Second and the resolution of any camera recording using
sensor activation. When the intensive recording is activated, the resolution of the remaining cameras is immediately reduced to
360x240 and the Pictures Per Second to a user-specified level. This guarantees that the Pictures Per Second and Resolution will be
set correctly and not exceed the DVR limitation.
How to Use Intensive Recording
The Intensive Recording option is set up as ‘All or Nothing’. This means that once enabled (associated with sensors); all cameras
associated with sensors will activate the Intensive Recording.
To activate the Intensive Recording option, follow these steps.
1. Inside Camera Setup, select the camera to use and enable the sensor to associate with it.
2. Click General Setup. Enable the Intensive on Sensor and/or Intensive on Motion option.
3. Click Schedule Setup. Select the Sensor Radio button.
4.
Enable the sensor by creating a schedule for it
5. Click the Apply button and exit out of setup.
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Audio
The Surveillix DVR is capable of recording up to four channels of audio.
AUDIO FEATURES:
•
•
•
8000 Hz playback in Live Mode
Up to 48000 Hz playback in search mode
Mono Sampling
DATA SIZE (Per channel)
•
•
•
•
•
1 Second:
1 Minute:
10 Minute:
1 Hour:
1625 bytes
97,500 bytes
975,000 bytes
5,850,000 bytes
1 Day:
140,400,000 bytes (Approx 140MB)
Click the Audio Capture Channel Boxes to enable recording and adjust the
Gain to the desired level.
Capture
Gain
Select each channel to enable audio recording.
Adjust the gain for individual audio channels.
Select each channel to enable for live audio selection.
Live
Audio Live
Select a live audio channel to hear. Only enabled channels
are available.
Volume
Adjust the volume sliders for each live audio channel.
Enabling Audio Recording
1. Click the Audio button on the General setup display.
2. Select an audio channel under Capture.
3. Click OK.
Enabling Live Audio
1. Click the Audio button on the General setup display.
2. Select an audio channel under Live.
3. Click OK.
TIP: Select the audio channel you want to listen to by clicking the Audio Live button and selecting it in Audio Setup. Live audio
channels can also be selected from the Main Screen; only audio channels enabled under Live will be available.
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TV-Out Setup (Analog)
The DVR features an optional TV-Out functionality which allows users to output video from any number of cameras, in sequence, to a
television or monitor display.
1. Under Setup click General, and then click TV Out Setup.
2. Select the TV Out Port to use
Note
Each Port must be configured individually, i.e. one after the other.
3. Select the Use check box to enable TV-Out functionality for the selected port.
4. Select each camera to display through the TV-Out port.
5. Select an Event Popup check box if desired.
6. Define the Event Holding Time (the number of seconds the camera displays after an
event) for selected event types.
7. Define the Auto Switching Time (the number of seconds between switching of
camera) for the selected TV-Out Port.
Volume
The volume control allows fine tuning of the volume settings on the DVR.
Volume Options:
•
•
Slider Controls – Used to adjust the literal volume for the
respective devices listed.
Mute Check box – Check the mute box to mute volume on
any of the device columns or check the Mute All checkbox to
mute all volume on the DVR.
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Auto Sequencing Setting
Auto Sequencing is used either in the main screen when Auto Sequencing has been enabled or when a Spot-Monitor Out signal is
used to display video on a spot monitor. Auto Sequencing conveniently displays video channels and at specified intervals, sequences
through each selected channel.
Screen Division Options
Enable Sequencing
Enable All Cameras
Select interval between
switching cameras
Channel Selection
Custom Mode
Click each channel to include in Auto Sequencing.
Enable to create non-standard screen divisions
Sequence skips cameras with no video signal.
Skip 0 FPS Channel
Create Custom Auto Sequence
1. Open General Setup and click the Sequence Setting button.
2. Click individual cameras in the left pane or click the Select All button to include all cameras in the sequence.
3. Select an interval time (in seconds) to display each screen in the sequence.
4. Select Screen Division options for appropriate cameras.
5. Click the OK button.
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NETWORK SETUP
Network Setup allows the user to adjust settings such as Ports, setup emergency PPP information for use with the Emergency Agent
and enable Remote Access.
Settings for Video Sent
to Remote Client
Use with
Emergency Agent
Use with Remote
Connections
Between DVR and
Remote Client
Enable RS-232
Keyboards (PTZ)
Transport Rate
Web Viewer (iDVR)
A bandwidth throttle based on percentage of free network.
Enables/Disables access to the DVR using the Web Viewer interface.
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PTZ SETUP
The PTZ Setup window allows enabling of PTZ cameras, creation of Presets, creation of Tours, and adjustment of camera speed
settings. Many options listed here are features only available on selected cameras. Refer to the PTZ chapter in this manual for further
information on setting up PTZ cameras and setting PTZ options.
INFORMATION
The Information Display allows users to define the site code necessary for connecting to remote software, save comments relative to
the DVR and store tech support and contact number information.
Current Server
Software Version
Total HDD /Available HDD Space
User-Defined
Contact Numbers
Enter comments
Site Code
A user-specified unique identification name used by other DVR software to identify the DVR. (Remote,
Emergency Agent, SCS, Digital Signature Verifier)
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ADMINISTRATIVE SETUP
Select Date
Log Data Display
Export Log Data (1 to 7 days)
Disk Management
The Disk Management window is a native Windows function. This window displays the partition scheme and health status of the Hard
Disk Drives in the DVR. This window is often used to troubleshoot a DVR, or verify the amount of Hard Drive storage installed. For
more information about Disk Management, consult a Windows XP manual.
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User Management
The User Management Console allows the administrator to create, edit, and delete user accounts. Each user account can be assigned
different privileges to limit the usage of the DVR system. Users can be given administrator privileges by enabling all rights, however
only the true administrator account can log into the User Management Console.
Enable Auto Log Off
Log Off User after x Minute(s) of Inactivity*
*Auto Log Off affects all users
CAUTION: The Delete User button immediately deletes the user.
Add a New User
1. Open the Administrative Setup display.
2. Click the User Management button.
3. Click Add User to open the User Management window.
4. Enter a user name and password.
5. Enable appropriate Permissions.
6. Select cameras and audio channels to hide from the user.
7. Assign a User Rank.
8. Click the OK button to save changes and close the window.
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User Rank
The User Ranking structure allows the option to assign a privilege system (1-10 where one has the most rights) to users of the DVR
Software. For example: Since only one user is allowed to use the PTZ controls at any one time, an administrator with a higher rank
can kick another user out and take control of the PTZ.
The User Rank option affects:
SETUP ACCESS – Only one user can access Setup at any one time. A user with a higher rank will kick another user out and then
open Setup.
PTZ CONTROL - The DVR Software can only have 1 user using the PTZ controls at any given time. A user with a higher rank will kick
another user out and then open the PTZ controls.
1. Enter Setup.
2. Click the Administrative button.
3. Click the User Management button.
4. Enter the Administrator password and click OK.
5. Select a user from the Select User box and click the Update User button.
6. Set the user’s rank using the User Rank list and press the OK button to save changes.
Changing the Administrator Password
1. Inside Administrative Setup, click the User Management button. When the prompt appears, click the Change Password button.
2. Enter the new password in the prompt that appears and click OK.
Default Administrator Password
The default administrator login is:
User: Administrator
Password: <none>
Log Management
The Log Management window provides the user the options to overwrite log files or schedule log deletion.
Setup Log Management Options
1. From the Administrative Setup Display click the Log Management button
2. Select the box to enable the Log File Overwrite Option
Set Log Overwrite
a. Select Overwrite and define the size of the log file cache
Set Log Cache Size
a. Select Do Not Overwrite and define the number of days to maintain log files.
Manually Delete Log Files
a. Select the type(s) of log file to delete. System Log, Event Log, Alarm Log
b. Click the Delete All button
3. Click the OK button to save the settings and close the window
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Status Check / Email
General
1. Click the Setup button on the Main Display.
2. Click the Administrative button.
3. Click Status Check/Email.
4. Select the Enable Email Alarm check box.
5. Enter a From Name and e-mail Address.
NOTE: This name and address will appear in the From line of the email alert
message.
6. Enter the SMTP information for the “from” email account. Contact the
email administrator for this information if necessary.
7. If using a secondary email account select the Use Secondary SMTP
Box and complete the SMTP information.
8. Click the Test button to check settings.
9. Click Apply when finished.
Users
1. Setup the General tab.
2. Click the Users tab.
3. Select the type of event to send email on.
4. Enter the User Name and Email Address of an email recipient.
5. Click the Add button.
6. Repeat for additional recipients and types of events.
NOTE: A separate email notification for each type of event must be
set up for a single recipient to receive notifications for each type of event.
7. Click Apply when finished.
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Storage Check
1. Setup the General and Users tabs first.
(see above)
2. Select the Use Storage Check check box.
3. Define the number of minutes.
4. Select an Alert Option, Beep or Popup Message, if desired.
5. Click Apply.
Recording Data Check
1. Setup the General and Users tabs first.
(see above)
2. Select the Recording Data Check check box.
3. Define the number of hours between data checks.
4. Select the Action Method.
5. Click Apply.
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SMART Information
The SMART Information tab displays Hard Drive information.
SMART Alert
1. Setup the General and Users tabs first.
(see above)
2. Select the Enable SMART Alarm.
3. Define the number hours between SMART checks.
4. Select the type of SMART event to trigger an action.
5. Define the maximum HDD temperature.
6. Select an action method.
7. Click Apply.
Alarm Event
1. Setup the General and Users tabs first.
(see above)
2. Select the Use Email Alarm check box.
3. Define the number of minutes between recording data checks.
4. Select Motion and/or Sensor to send and alert on that type of event.
5. Click Apply.
6. Click Close to return to the Administration tab.
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INSTANT RECORDING
The Instant Recording feature allows users to manually initiate recording on a specific camera, overriding the current schedule. When
Instant Recording is activated the DVR flags the clip as an event so Instant Recording instances can be found using the Index Search
Instant Recording can be used, for example, when a suspicious object or person is detected and the user wants to flag that section of
video for easy retrieval at a later date.
Activate Instant Recording
1. From the Live View screen, double right-click the camera on which to enable instant recording. An INSTANT label will be placed
on the upper right corner of the video.
2. To turn the Instant Recording option off, double right-click the video a second time.
Searching ‘Instant Recorded’ Video
Enter the Search Mode, click the Index Search button, and then select the Instant Recording Option. See the Search chapter for more
information.
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NOTES:
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SEARCH
This chapter includes the following information:
•
•
•
•
•
Setup Overview
Daylight Saving Time
Index Search
Preview Search
Graphic Search
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SEARCH OVERVIEW
The DVR has several options that allow the user to easily search, and find, a particular section of video. From Motion/Sensor indexing
to calendar views highlighting days with recorded video; the DVR is equipped to help the user quickly find a specific video or event.
The following chapter describes in detail how to use the DVR search features.
Screen Division buttons
Hour/Minute Control Bar
Calendar button
Play Controls
Audio Channels
Playback Date/Time
Current Date/Time
Camera Select buttons
NOTE: Audio Channel buttons are only viewable when one camera is selected.
Play Controls
Back Frame
Moves video back one frame.
Stop
Rewind
Play
Rewind
Stop
Rewinds video.
Stops video playback
Plays video.
Play
Forward Frame
Moves video forward one frame.
Forward Frame
Back Frame
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Adjust the Brightness of an Image
1. Select an image to adjust by double-clicking on the desired image. Multiple images cannot be adjusted at one time.
2. Move the Brightness slide bar to the right or left to adjust the brightness.
3. Reset the Brightness by moving the slider back to the center of the bar.
Zooming In on an Image
1. Select an image to adjust by double-clicking on the desired image. Multiple images cannot be adjusted at one time.
2. Move the Zoom slide bar to the right or left to zoom in or out of an image.
3. Reset the Zoom by moving the slider back to its original position on the bar.
Zooming In on a Portion of an Image
1. Right-click the area of interest on the image and select Zoom.
- or – Double-right-click the image.
2. Repeat to zoom in further.
3. Continue clicking the right mouse button and the image zoom will cycle back to the original size.
Open Video from Saved Location
1. Previously saved video clips or backup files can be searched for content. Find file by date and time or by name.
2. Click the Open button to search for the saved file
3. Select a file from the list of saved clips and backup files or search by start hour.
4. Click OK to open the saved file
Time Sync
The Time Sync option synchronizes a single channel of video to playback in real time. Ordinarily the video may playback slower or
faster depending on several factors, including how many PPS recorded and number of cameras playing at the same time.
1. Select a single image to synchronize by double-clicking on an image.
2. Click the Time Sync button. The video will now playback in real time.
Clean Image
The DVR is capable of recording video using one of three different resolutions. When using the 720 x 480 resolution, two boxes are
mixed. Because of the timing gap between the two boxes, according to the standardized image rules, after image might occur to high
speed moving images. The Surveillix DVR allows the user to remove this by clicking the Clean Image button.
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DAYLIGHT SAVING TIME
The DVR automatically adjusts for Daylight Saving Time changes. When the hour “jumps forward” no video is lost because an hour is
skipped. However when the hour “falls back” there is a duplicated hour that under normal circumstances would be recorded over. The
Surveillix DVR actually records both hours and allows the user to select which hour to play if the need arises.
To access the ‘lost hour’:
1. From the Search screen, click the Calendar button.
2. Select the date when Daylight Saving time ‘lost’ an hour. The Daylight Saving
option appears.
3. To play back the ‘lost hour’, select the Daylight Savings option.
4. Click OK to confirm the date and begin playing the video using standard search
features.
SAVE TO JPG OR AVI
The DVR can export single images in the Image file formats and save video clips in an .AVI format. Both .JPG and .AVI file formats
are the most commonly used graphical formats today. Virtually every computer offers some type of support for these file formats
which make them the most ideal formats to use.
JPG Optimized for compressing full-color or grayscale photographic images, .JPG images are 24-bit (16.7 million color) graphics.
Use .JPG to export a single image or frame.
AVI
.AVI image data can be stored uncompressed, but it is typically compressed using a Windows-supplied or third party
compression and decompression module called a codec. .AVI is used to export a video clip.
1. From the Search screen, click the Save button.
2. Select the Export Type: Image File (JPG) or AVI File
NOTE: Different image format types provide different file-sizes, quality
and compatibility
Image File
a. Select Quality - 50>100. When size is not an issue, set the
quality to 100.
AVI File
a. Enter the duration (seconds) to record. Although 100 is the
longest time displayed, a longer recording may be entered
manually.
b. Select a Compression Codec. Each codec provides different
levels of quality, compatibility and file-size.
c. Select Quality - 50>100. When size is not an issue, set quality to
100.
3. Click the Export button to save file. The Cancel button exits the
window without exporting file.
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SINGLE CLIP BACKUP
Along with the Save option, a single camera backup option is also included with the Surveillix software. The single Camera or Clip
Backup allows the user to backup a single camera without having to backup multiple cameras at a given time. The Clip Backup option
gives the users the ability to choose a backup time frame, choose a specific camera, add memos, and even make a copy of the
Backup Viewer if needed.
1. From the Search screen, click the Save button.
2. Select the drive from the file tree to save data to. (Hard disk drive,
removable drive, CD/DVD drive)
3. Select one camera from the list of
4. Define the Start and End time of the backup clip
5. Select the Include Viewer to include a copy of the proprietary Backup
Viewer Software to view the clip on virtually any windows machine
6. Click the Add Memo button to include additional information
7. Click the Backup button to start backup
NOTE: If backing up to a removable USB device click the Unplug or Eject
Hardware button after backup is complete to safely remove the device.
PRINTING AN IMAGE
1. Using the Search screen to locate the desired frame. Double-click the image.
NOTE: Only one camera can be selected at a time for this function to work.
2. Click the Print button. A Print Options window appears. Depending on the printer being used, there may be several printing
options available. Refer to the printer manual for more information.
3. Click the Print button to print the selected images.
NOTE: The message “NO DEFAULT PRINTERS INSTALLED” will display if no printer is installed.
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PERFORMING A BASIC SEARCH
There are several different types of searches that can be performed on the DVR. The most basic involves selecting the date, the time,
the camera, and clicking play.
1. Click the Calendar button to select a date.
2. Select a time by adjusting the hour and minute slide bars.
3. Select one or more cameras.
4. Click Play. Video can be played forwards, backwards, or frame-by-frame.
INDEX SEARCH
Using the Index Search can greatly decrease the amount of time spent searching through saved video. The Index Search allows a user
to perform a search based on criterion such as Sensor, Motion and Instant Record events
Performing an Index Search
1. Click the Calendar button on the Search Screen to select the date to search.
2. Click the Index Search button.
3. Select the cameras and sensors to include in the search
4. Select the Select Time check box to define a specific period.
5. Select an event type to search (sensor, motion, instant record) or select the
All Event option.
6. Click OK. There may be a delay while results are returned. Results will be
displayed in a column on the left side of the screen – Each line represents a
segment of video. If no results are found, “NO IMAGE FOUND” will appear
in the column.
7. Once the results are displayed, double-click any one to play the associated
video.
8. Once the desired image is found, apply it to the Main Search by selecting
the Close button at the bottom of the results column.
Index Search Results Display
Event Type:
M – Motion
Event Recorded on Camera #
Time Event Occurred
Image Display Area
S – Sensor
I – Instant Record
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PREVIEW SEARCH
Preview Search can be used in a number of circumstances to quickly find an exact moment where an event, such as a theft, occurred.
The Preview Search gives a 24 Hour visual overview of a single camera by separating a 24 hour period (1 day) into 24 images, one
image for each hour of the day. The search can then be further narrowed down into ten minute increments and one minute
increments by selecting one of the images displayed.
These example images show how the Preview Search functions.
The first screen that appears has 24 images displayed. Each image represents the first second of each hour. If there is no image
recorded during that period then nothing will be displayed.
When an hour is selected (by double-clicking on the image), a new screen appears with 6 images. Each of these images represents a
10 minute segment of video within the selected hour.
Once a 10 minute segment is selected (by double-clicking on the image) the final screen appears which breaks down that 10 minute
segment into 1 minute increments (10 images).
1 Day (24 Hours)
1 Hour Increments
1
6
2
7
3
8
4
9
5
10
15
11
12
14
13
18 19 20
22 23 24
16 17
21
1
Minute Increments
1
5
9
3
7
4
8
2
6
1
2
5
3
6
4
10
1 Hour
10 Minute Increments
10 Minutes
1 Minute Increments
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Performing a Preview Search
1. Select a single camera by either turning off all cameras but one or double-clicking a displayed image.
2. Select the Preview Search button. 24 images display. If there is no recorded video during a portion of the day, “No Image” will
be displayed where the image should be.
3. Refine the search by double-clicking on an image to select it. 6 images display. If needed, return to the previous 24-image view
by right-clicking on an image.
4. Refine the search by double-clicking on an image to select it. 10 images display. If needed, return to the previous 6-image view
by right-clicking on an image.
5. Double-click an image to select the 1-minute segment of video to play. A single image displays. If needed, return to the previous
10-image view by right-clicking on an image.
6. Use the Play controls to play the video of the selected segment.
7. To exit out of the Preview search with the current image still selected, deselect the Preview Search button.
GRAPHIC SEARCH
The Graphic Search option displays video in graph format.
Hours 0-23 (24 hours)
Cameras
Recording Block
Performing a Graphic Search
1. Select the Graphic Search button on Search Screen Display
2. Click the calendar icon to select a day
3. Click an area of the blue recording block. Only one camera can be displayed at a time.
4. Recorded video from the corresponding camera and time block will display above
5. Use the mouse or arrow buttons to move through recording blocks and view video
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OBJECT SEARCH
Object Search is a powerful search utility used to search a region on the video for any motion changes. Results are neatly displayed
and can be viewed quickly.
Performing an Object Search
1. Perform a Basic Search to determine the start time of the object search.
2. Select a single camera, either by turning off all cameras but one or by double-clicking a displayed image.
3. Click the Object Search button on the Search Screen Display
4. Click and drag the mouse on the video display to define a motion region box. Resize by pulling on the small square boxes
located on the perimeter of the box.
5. Click the Start Search button, the Object Search Filter
window will open
6. Select an end date/time. One hour is the default setting.
7. Adjust the sensitivity if necessary.
NOTE: If you select Key frame search the DVR only search key
frames for motion in the selected area, and if you select Show
detected image, the DVR will show each frame as it is searched;
this will slow the search process significantly.
8. Click the OK button
9. Select a motion event from the search results list displayed
on the right
10. Click the Apply to Main Search button to display the
selected image in the main Search Screen and to use play
controls
11. To start a new object search using the original image click the Reload First Frame button
12. To exit Object Search without selecting an image, click the Cancel button
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SEARCH IN LIVE
The Search in Live feature allows users to review events immediately while monitoring live video. Pause, rewind, and resume live
video within seconds of an alarm event or suspicious activity.
1. Move the mouse cursor over the desired live video display on the Live Display Screen.
2. Press the Scroll button on the mouse.
3. The Search in Live Controls will display at the bottom of the
image.
4. Use the controls to pause, rewind, move frame-by-frame or
resume playing as desired.
AUDIO PLAYBACK
Audio is played back at 48,000Hz. To play audio with the video:
1. Select a single camera by turning off all cameras but one using the Camera Select buttons. The audio buttons will be displayed.
2. Select a single audio channel to play. When an audio channel is selected, the Time Sync button will be automatically selected.
3. Click Play.
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PAN / TILT / ZOOM
This chapter includes the following information:
•
•
•
•
Overview
Setting up the PTZ
Creating and Viewing a Preset Position
Creating and Viewing a Preset Pattern
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PAN / TILT / ZOOM OVERVIEW
The PTZ controls within the DVR allow for powerful control over the cameras. This can be extremely beneficial by increasing the
usefulness of the recorded video. Using the PTZ controls you can create custom preset configurations that can continuously sweep
across large areas.
SETTING UP A PTZ CAMERA
Setting up a PTZ Camera is simple. The DVR comes preassembled with an internal PTZ adapter. The cabling may be run up to 2,000
ft using 22 Gauge Twisted Pair.
It is important to understand how the PTZ connects to the DVR. The DVR outputs an RS-232 signal and converts in to an RS-422/485
signal which is then sent to the PTZ camera.
Attaching the PTZ Adapter
Refer to the Connections section of this manual for information on connecting the PTZ camera to the DVR
Enable the PTZ Settings
1. Inside the DVR PTZ Setup, select the PTZ camera using the Camera Channel list.
2. Enable the PTZ functions of the camera by placing a check in the Enable Pan/Tilt check box.
3. Select the appropriate Protocol and set the PTZ Driver Address and Serial Port Settings (See Advanced PTZ Setup in the
chapter).
NOTE: The majority of major PTZ manufacture protocols are included in this software. Refer to the Supported PTZ Protocols list in
this manual.
4. Click Apply and Exit Setup.
5. From the Main Display Screen select the PTZ button (See the chapter on DVR Basics) The PTZ Controller will open.
6. Select the PTZ camera to control by clicking on its video on the main display screen. The camera number will appear inside the
PTZ controls.
7. Using the PTZ controls, move the PTZ around.
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ADVANCED PTZ SETUP
Adjust Speed Settings
Connection Settings
NOTE: Preset and Tour options may vary depending on the camera
Creating and Viewing Preset Positions
A Preset Position is a user-defined location where the camera can be pointed, zoomed in, and focused. Preset positions can be
defined and labeled if the camera supports this.
Creating a Preset
1. Inside Setup, select the PTZ setup option and select the camera wish to edit.
2. If the camera is already selected click the Open PTZ Controller button
3. Move the selected camera to the desired position using the Pan/Tilt/Zoom/Focus controls.
4. In the Preset & Tour Detail section choose a Preset # (1-10) using
the list or the Right and Left Arrow buttons and click Select.
NOTE: Preset positions can also be created using the advanced buttons on the PTZ graphical controller.
Viewing a Preset
1. From the Main Display Screen select the PTZ camera by clicking on it.
2. Using the keyboard click the number keys corresponding with the Preset Positions. The Camera will move to the saved Preset.
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PTZ Address Settings
Some protocols support software address settings.
The RX Addresses and ID settings are compatible with a particular
line of receivers that support 2 ID addresses
The PT Driver Address is associated with the PTZ ID address set on
the camera. The addresses must match for the DVR to communicate
with the proper PTZ camera. This is especially important when a large
number of PTZ cameras are connected to the DVR.
NOTE: To select a PT Driver Address of 129-254, manually enter the
ID in the box.
ACCESSING PTZ MENUS
Some protocols support the ability to access the
Internal PTZ Onscreen Menu
Since every PTZ camera is different, the functions of
these options can vary slightly.
Arrow buttons
The Surveillix DVR provides an easy way to access
the cameras options. For explanations of what those
options are please refer to the manual that came with
the camera
NOTE: Use the arrow buttons on the PTZ controller
move through the PTZ Menu options and/or highlight
options.
Select Item on Menu
Open PTZ Camera Menu
Close PTZ Camera Menu
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CONTROLLING A PTZ CAMERA
The Surveillix DVRs provide control for a PAN/TILT camera in two different ways.
•
•
The first method is to use the Graphical PTZ Controller that appears when the PTZ button is clicked on the main screen.
The second method is to use the mouse to control the camera directly from the live video display.
Using the Graphical PTZ Controller
•
Use the Arrow buttons to control the direction of
the PTZ camera
•
To select a new camera, click the video display of
a different camera on the Main Screen Display.
NOTE: Eight directions are available only for select
protocols. Only four of the PTZ Control buttons work for
all protocols (UP, DOWN, LEFT, RIGHT).
Displays Current
Camera
Arrow buttons
Activate Corresponding
Preset Position
Using the On-Screen Compass
1. Click the Setup button on the main screen.
2. Click PTZ Setup.
3. Select the On Screen Compass check box to enable the
feature.
4. Click Apply.
5. Click the Exit button to return to the main screen.
6. Click the PTZ button.
7. Control the PTZ by dragging the mouse on the screen in the
desired direction. A green line will appear to show the direction
the PTZ will move. The shorter the line the less the PTZ will
move. The longer the line the more the PTZ will travel in the
specified direction.
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UNDERSTANDING TOURS
Travel Speed
The speed between one Preset position to the next
Dwell Time
The length of time (in seconds) that a PTZ Tour displays a Preset Position.
Setting: Start Pos / End Pos
Define a Mimic Tour. The Start Position button begins the ‘recording’ process. The Stop Position
button ends it.
Pan Swing / Tilt Swing
Run / Stop
This option enables the Horizontal (Pan) or Vertical (Tilt) ‘Guard Tours’.
Runs the selected Pan or Tilt Tour.
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PTZ Tour Schedule
Hours 0-23 (24 hours)
Cameras
Create PTZ Tour Schedule
1. Click the Setup button on the Main Screen.
2. Click the PTZ Setup button.
3. Click the Tour Schedule button to open the PTZ Tour Schedule window.
4. In Single Select Mode select one day of the week to create a schedule for or toggle to Multi Select Mode to select multiple days
with the same schedule.
5. Click and drag the mouse cursor to select blocks of time (hours 0-24) and corresponding cameras.
6. Click the Select button.
7. When finished click the OK button to save changes and close the window.
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Supported Protocols
Protocols are added frequently. The Surveillix Server software may support new protocols that are not listed here.
The current supported protocols are:
ADEMCO RAPID DOME
AMERICAN DYNAMICS
BOSCH AUTODOME
CBC (GANZ)
LG (LVC-M300/310)
LG MULTIX
LG SPEED DOME
MERCER
C-BEL
MERIT LI-LIN
CELBO SPEED DOME
CHIPER CPT (V9KR SERIES)
CNB-AN102
MERIT LI-LIN V6
MIC1-300
MOLYNX
CNB-PTZ100
NICECAM
COMPUTAR
NIKO
COVI EVQ-1000
WSD-7425
DENNARD RS485
DMP23-H2
ORX-1000 (KRE-303)
PANASONIC
DONG YANG DSC-230/240
DONG YANG SPEEDDOME
DONG YANG UNITECH (DRX-502A)
DONGYANG (255RXC)
DVRX-1000
PANASONIC V2
PELCO (P PROTOCOL 4800BPS)
PELCO DRD08/DRD14 SERIES
PHILIPS (TC8560 & TC700)
SAE
DYNACOLOR
SAMSUNG (DRX-502A)
SAMSUNG (MRX-1000)
SAMSUNG (SCC-641)
SAMSUNG (SCC-C6407)
SAMSUNG (SPD-3300P)
SANTACHI
ERAESEEDS (CRX-1401)
ERNITEC
EVERFOCUS EPTZ1000
FASTRAX II
FASTRAX IIE
FILLTECH (DSC-230/PT-201)
FINE SYSTEM (CRR-1600)
FOCVISION (KD1602)
GANZ ZC - PT SERIES
HMC-250
SENSORMATIC SPEEDDOME-AD DELTADOME
SONY BRC-300
SPD-2500P
SUNGJIN (SJ2819RX)
SUNGJIN (SJ3000RX)
T TIAT TRX-100
T TIAT TTR-100
TAMRON
HSCP
HONEYWELL (GC-655P)
HONEYWELL (HSD-250)
HONEYWELL (HSD-251)
HONEYWELL (KDEC-300)
HONEYWELL HD6
INTER-M (VSD-640)
INTER-M(VRX-2101)
JAVELIN (ORBITOR)
JVC TK-C676/C55
KALATEL (CYBER DOME)
KDC
TELEEYE DOME
TOSHIBA (P PROTOCOL 4800BPS)
ULTRAK (KD6)
VCL
VCL- LEGACY
VICON
VICON SURVEYOR 2000
VIDEOALARM
VIDEOTREC
KODITEC
VISION TECH
LG (LPT-A100L)
WONWOO
LG (LVC-A70X'S)
WSD-7425D
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NOTES
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BACKING UP VIDEO DATA
This chapter includes the following information:
•
•
•
•
Overview
Saving Video to a DVD-R
Saving Video from a Single Camera
Scheduling Regular Video Backup
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BACKUP OVERVIEW
The DVR can easily backup important video data to an internal or external media location. The most commonly used forms of this are
CD-R/RWs, External USB or FireWire Hard Drives, and Network Drives. Every DVR comes standard equipped with a DVD±RW drive,
USB port, and Network Adapter.
The DVR is capable of performing a backup to multiple DVDs when the file sizes exceed the capacity of a single disk. You may also
specify multiple locations for backup as well as the order they are recorded to.
The DVR backs up video data using a proprietary compression format that can only be read by the DVR Backup Viewer Software.
This ensures the integrity of the data.
Throughout the backup process the DVR will continue recording without interruption. This is the result of the tremendous multiplexing
power of the DVR which allows it to perform virtually all functions without disrupting the recording process.
NERO® EXPRESS
The DVR uses Windows® XP® Embedded running Nero Express 7 to write data to the DVD±RW Drive. This solution allows the DVR
software to read and write data to the DVD-ROM Drive without the requirement of formatting the disk first.
CAUTION: Although many features are available within Nero, it is highly recommended that you do NOT
use any features other than those necessary for the standard backup of video data as outlined in this
section, loss of information or software instability may result.
BACKUP CENTER OVERVIEW
The Backup Center allows you to back up recorded video data from multiple dates and times to one or more locations including the
DVD-ROM drive, Network Storage Locations, and External Hard Drives.
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General Backup Screen
The General Backup window is used for performing bulk backup of video recorded by all cameras for a selected period or periods to a
specified storage location.
Calendar
Select Additional Drive/Folder
Display all Hard Drives
Define Drive Priority
Select Remote Network Location
Hour / Minutes
Backup Status
Recording data displays in hourly (24 horizontal columns) and 10 minute (6 vertical cells) segments.
Green cells indicate time with recorded video. Red cells indicate time selected for backup.
Displays the size of all video currently selected for backup, the available size of the media currently
selected for backup to, and the dates and times of video currently selected for backup.
Performing a General Backup
1. Click the Backup button on the Main Display Screen.
2. Select the date or dates to back up video from using the calendar. Dates highlighted in blue contain recorded data.
3. Select the blocks of time to back up using the Hour/Minute Menu. Blocks of time with recorded video are highlighted in green.
Blocks of time selected for backup are highlighted in red.
4. Select the drive or drives to save the backup video to using the Select Backup Media Menu, Network Drive button, or Browse
button. When selecting the DVD±RW Drive you must specify the number of CD/DVDs to use for backup.
5. Set the backup order using the Backup Order button.
6. Select the Include Viewer check box to include the Backup Viewer Application.
7. Click the Start Backup button to begin the backup process. A progress bar will be displayed in the lower right corner of the main
screen.
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Clip Backup Screen
The Clip Screen is used for backing up video recorded by individual cameras for a selected period of time to a specified storage
location
Performing a Clip Backup
1. Click the Backup button on the Main Display Screen.
2. Click the Clip Backup Tab at the top of the Backup Center Screen.
3. Set the Backup Time and End Time of the video to backup in the Time Setup Box.
4. Select the Cameras to back up in the Channel Selection Box.
5. Select the Backup Drive to save the backup video to.
6. Check the Include Viewer check box to include the Backup Viewer Application.
7. Enter pertinent clip information into the Clip Information section in the Description Box.
8. Click the Start Backup button to begin the backup process. A progress bar will be displayed in the lower right corner of the main
screen.
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Scheduled Backup Screen
The Scheduled Screen is used for backing up video recorded by all cameras at a regular interval.
Performing a Scheduled Backup
1. Click the Backup button on the Main Display Screen.
2. Click the Schedule Tab at the top of the Backup Center Screen.
3. Set the Backup Time to perform the backup.
4. Set the Repeat Backup Time to specify the number of hours between backup procedures (between 1 and 24 hours).
5. Select the Backup Drive to save the backup video to using the Select Backup Media Menu or the Network Drive button. To save
to a local drive or partition you must first rename the location “Backup”
6. Check the Overwrite on Disk Full checkbox to overwrite previous scheduled backups when the disk becomes full.
7. Click the Save Backup Setting button to save the current backup setting and return to the Main Display Screen.
Specifying Scheduled Backup Drives
In order to use the Scheduled Backup feature, one or more storage drives or partitions connected to the DVR must be labeled as a
backup drive.
1. Exit and restart in Windows mode.
2. Double-click the My Computer icon on the DVRs desktop. A file menu will be
displayed.
3. Right-click the drive to specify as a backup drive for Scheduled Backup and
select the Rename option. Rename the drive ‘Backup’. Repeat this process
for all drives to use for Scheduled Backup. To remove a drive from use for
Scheduled Backup, change its name to something besides ‘Backup’.
4. Restart the application and return to the Schedule Tab in the Backup Center
window.
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LAN / ISDN / PSTN CONNECTIONS
This chapter includes the following information:
•
•
•
Overview
Configuring TCP/IP Settings
Connecting to a LAN
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LAN OVERVIEW
The DVR can easily be connected to a Local Area Network (LAN) and uses Microsoft’s® powerful and secure Windows® XP
Embedded operating system. This allows for easy and well-documented instructions on setting up LAN connections no matter what
type of LAN you want to use.
A LAN is a group of computers and other devices dispersed over a relatively limited area and connected by a communications link that
allows one device to interact with any other on the network.
Examples of LAN connections include Ethernet, Token Ring, cable modems, DSL, FDDI, IP over ATM, IrDA (Infrared), wireless, and
ATM-emulated LANs. Emulated LANs are based on virtual adapter drivers such as the LAN Emulation Protocol.
There are many reasons why using Microsoft® Windows® XP Embedded is superior to other platforms when running on a LAN. The
number one reason is security. Windows XP Embedded is based on NT technology, which, historically has boasted the most reliable
and secure Operating System in the world. Running the DVR on a secure network is important to prevent unwanted users from
gaining access to confidential information. Unwanted users can compromise the integrity of the confidential data being stored and
viewed, and in extreme circumstances can cause irreparable damage to the network.
Since connecting the DVR to a network can be extremely complex (depending on the network), this Surveillix DVR manual will cover
only the basics. It is suggested that the administrator consult a Vendor or IT Administrator before attempting to create or connect to a
LAN.
CONNECTING TO A LAN USING TCP/IP
The networking options of the DVR can create and edit all Network settings available on Windows XP Embedded. The DVR comes
equipped with a 10/100 Network Interface Card (NIC). This card uses a standard RJ-45 connector.
The DVR comes configured in DHCP Mode. The DVR will automatically receive an IP address is your Network assigns DHCP. To
configure a static IP address, refer to the instructions below.
Configuring TCP/IP Settings
1. Exit and restart in Windows mode.
2. Right-click the My Network Places icon located on the desktop and select Properties. The Network Connections window opens.
3. Right-click Local Area Connections and select Properties. The Local Area Connection Properties window opens.
4. Select the Internet Protocol (TCP/IP) by clicking on it once. Once it is highlighted, select the Properties button. The Internet
Protocol (TCP/IP) Properties window opens.
5. Select Use the Following IP Address option. Enter the IP Address and Subnet mask appropriate for the network. It is
recommended to contact the Network Administrator for appropriate IP settings.
Example:
a.
b.
Common IP addresses are 10.0.0.25
Common Subnet masks are 255.255.255.0
NOTE: In order to connect to the DVR through a remote LAN connection, a static IP address must be assigned. If the network
assigns the IP address automatically (DHCP), contact the Network Administrator for help assigning a static IP address.
6. If the network requires you to specify the DNS information, enter it now by selecting the appropriate DNS options.
7. When finished configuring the TCP/IP settings close the Internet Protocol (TCP/IP) Properties window by clicking the OK button.
8. Close the Local Area Connection Properties window by clicking the OK button.
9. It may be required to restart Windows for the changes to take effect. Start > Shutdown > Restart.
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EVENT SENTRY
This chapter includes the following information:
•
•
Overview
Setup Event Sentry
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OVERVIEW
Event Sentry is designed to allow the user to monitor drive status in DVRs utilizing an internal RAID 5 array. This utility allows users
to be notified via email in the event of a drive failure.
SETUP EVENT SENTRY
1. Double-click the Event Sentry Management icon on the desktop to launch the software.
2. The Setup Wizard will display the first time to explain features of the software. Read the displayed tips.
3. Click Next on each window; on the last window click Finish.
4. Select No More Tips Please! In the Tips and Tricks window
5. Click Close.
6. The main page of the Event Sentry Management consol will display
Add Email Notification Filters
1. Find and expand Email Notification in the Left Panel. My
Computer > Packages > Filter Packages > Email
Notification
2. Right-click Email Critical Events and select Delete
3. Click Yes to confirm
4. Right-click Email Notification and select Add Filter
5. Name the filter IAANTmon:7
6. Click the IAANTmon:7 filter in the left panel. The filter
options will display in the right panel.
7. Select IAANTmon from the Event Source List
8. Type 7 in the Event ID box
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9. Repeat the steps above to add two more filters:
IAANTmon:4 and IAANTmon:3
NOTE: The properties for each filter will remain the same except
the Event ID box, which corresponds to the filter name.
10. After all three filters are added save the settings. File >
Save
11. Exit the Event Sentry Management Software. File > Exit
12. Double-click the Surveillix DVR icon on the desktop to
restart the DVR software.
13. The Event Sentry will run in the background and monitor
the RAID array.
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WEB VIEWER
This chapter includes the following information:
•
•
Overview
Configuring the Web Viewer
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WEB VIEWER OVERVIEW
The DVR allows you to access video using Microsoft® Internet Explorer® 7.
Highlights:
View Live Video from most computers
Username and Password protected
Easy to use graphical interface
Basics:
75 users can access the Web DVR simultaneously. The Web Viewer is an easy, secure way to view live video from virtually any
computer with an internet connection using Microsoft Internet Explorer.
In order to log in to the DVR server, a user account must be made for the user. This ensures that only authorized personnel are
allowed to log in. In addition, each user can be assigned different privileges that allow them or deny them access to different
functions. For example, a user can be granted access to only view cameras 4, 8 and 16.
Screen Division buttons
Activate Commands
Enable/Disable Camera Display
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Configuring the Server for Remote Connection
1. Enter Setup on the DVR.
2. Click the Network Setup button.
3. Clear the Disable Remote Control option. You should now be allowed to adjust port settings if necessary.
NOTE: If you are using a Firewall, it may be necessary to adjust the port settings on both the DVR and the Firewall. Contact the
Network Administrator for more information.
4. Select the Web Viewer (iDVR) check box.
5. Click Apply.
6. Make sure a User account is created. Without a user account, the Administrator account must be used.
7. The DVR server is now ready to receive incoming connections.
Connecting to a DVR Using Web Viewer
1. Open Microsoft Internet Explorer.
2. Enter the IP address of the DVR into the Address Bar.
3. When attempting this for the first time on a Computer a window will open and you will be asked to accept an Active X installation.
Select Yes to this.
NOTE: If you receive a message saying Internet Explorer® security settings do not allow you to download Active X components then
you will need to adjust the browser security settings. One way to do this is to add the IP address of the DVR to the trusted sites list
inside Internet Explorer® settings. Contact the System administrator for additional help with adjusting Internet Explorer® settings.
4. When the Web Viewer finishes loading, select one or more cameras (or select a screen division button).
5. Click GO!
6. A login window will appear. Enter the Username and Password of an authorized user.
7. The cameras will display.
Closing the Web Viewer
1. To exit the Web Viewer close Internet Explorer.
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INCLUDED SOFTWARE SETUP
This chapter includes the following information:
•
•
•
•
•
Emergency Agent Overview
Remote Software Overview
Digital Verifier
Backup Viewer
SCS Multi Site Software Overview
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EMERGENCY AGENT OVERVIEW
The Emergency Agent software is a utility that streams video across a Local Area Network to a Client PC when an alarm is detected
on the DVR. The video that streams across can be stopped, played forwards and backwards, in slow motion or real speed.
The utility is loaded at startup and placed in the taskbar. It constantly monitors for a signal from the DVR. When an alarm signal is
detected the Emergency Agent Image Viewer window opens and starts playing the video from the camera associated to the alarm.
Configuring the DVR
To enable the Emergency Agent on the DVR follow these steps:
1. Enter Setup and confirm you are in the Camera Setup Menu.
2. Select a camera and then associate sensor(s) to that camera using the Sensor Connection Boxes.
3. Click the Network Setup button and make sure that Disable Remote Control is not checked.
NOTE: The Emergency Agent uses one port to transfer the data through (the Emergency Port). The port can be adjusted inside the
Network Setting Menu if necessary. It is recommended that the default setting should be used unless the port must be changed.
4. Click the Schedule Setup button.
5. Select the Sensor option to open the sensor schedule window.
6. Enter the IP Address of the computer running the Emergency agent
software.
7. Click the box next to the IP Address to enable it.
8. Create a schedule for the appropriate sensor.
9. Highlight the sensor schedule blocks and click the [E] Emergency Agent
button.
NOTE: The DVR will not send alarm events to the Client PC if the sensor
schedule does not have the Emergency Agent Alarm Option enabled.
10. Click Apply.
Configuring the Client PC
All configurations takes place in the Emergency Agent window on the Client PC. For descriptions and locations of the buttons and
features of the Emergency Agent window refer to the Emergency Agent window section later in this chapter.
1. Open the Emergency Agent window on the Client PC - Start >All Programs > Surveillix > Emergency Agent > Emergency Agent
2. Right-click in the DVR List and select New. Enter the DVR Code,
DVR Name, and IP Address of the DVR to connect to in the Site Edit
window that opens. Click OK
3. From the Options menu, click Setup.
4. Confirm that the Network Port in the Setup window is set to the same
number as the Emergency Port in Network Settings on the DVR. If
the numbers are different adjust the Network Port on the client PC to
match the DVR.
5. Click OK.
6. Restart the Client PC.
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Emergency Agent Window
Zoom
Thumbnails
Video Display
DVR List
Event Level
Event Type
Event List
Edit Memo
Save Memo
Memo Text Box
Level Buttons
Setup Window
Network Port
Indicates the port which the Emergency
Agent uses to listen for incoming events.
This number should be changed to the same
number as is set in the Emergency Port in
Network Settings on the DVR.
Save Directory
Notice Options
Sets the location that recorded video footage
is saved to.
Configuration settings for activating an
audible indicator or popup window when the
Emergency Agent receives an event.
Alarm Confirmation List
Filter Event List
1. Select a DVR from the DVR List in the Filter Options section.
2. Select the Date to include.
3. Select the type of Event(s) to include.
4. Select the event levels (Review, Dismiss, Critical, Default).
5. Click the On button to display filtered event listings.
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Add Items to Alarm Confirm List
1. From the Option menu, click Setup.
2. Type the desired text in the box below the Alarm Confirmation List.
NOTE: The items in the Alarm Confirmation List will be available on a list under Status Setting in main Emergency Agent screen.
3. Click Add.
4. Click OK to save changes and close the window.
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Search Alarm Window
Video Display
Play Controls
Go to Next Event
Go to Previous Event
Alarm Event Information
Export Quality
It may be necessary to reduce the overall size of an .AVI file; for example, to email to someone.
.AVI file sizes can be reduced by reducing the image quality. However, reducing the image quality
causes the .AVI video to appear more pixilated. When size is not an issue, setting quality to 100 is
highly recommended.
Digital Signature
Adds a digital signature to the exported .JPG image for use with the Digital Signature Verifier to
verify integrity of exported images and prevent tampering.
View Recorded Video
1. Double-click an event listing to open the Search Alarm window.
2. Use the play controls to locate the desired video.
3. Select the Continue Playing Box to watch all recorded events. When not selected, playback stops at the end of the alarm event.
4. Select the Same Camera Box to watch all events recorded by a single camera.
5. Click the Apply button after making any changes.
Export Video
1. Double-click an event listing to open the Search Alarm window.
2. Use the play controls to locate the desired video.
3. Click the Rewind button to return to the beginning or desired spot in the video.
4. Click the Stop button.
5. Select the Export Type – JPG or AVI.
Save JPG:
a. Select the Digital Signature Box to embed a digital signature in a JPG file.
b. Click the Export button.
Save AVI
a. Reduce Export Quality only if necessary to reduce the size of the file.
b. Click the Export button.
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88
REMOTE SOFTWARE OVERVIEW
The DVR was specifically designed to be fully operated and maintained remotely. It connects using the standard TCP/IP protocol
thorough connection types such as DSL, Cable Mode, T1, ISDN, 56K Modem, LAN, and more. The Surveillix Remote software allows
you to view live video, search through archived video, export images and video clips and have virtually full Setup control.
Highlights:
Search archived video
View live video
Export images and video clips
Control relay outputs
Setup administration
Basics:
The DVR can have up to 5 simultaneous remote connections. Each user can perform functions on the DVR and will not affect the
other users. The only exceptions to this are accessing Setup and controlling a PTZ camera. Only one user is allowed to access setup
or control a PTZ camera at any given time. The pictures per second passed to the Remote Client vary greatly depending on the
connection type and speed.
In order to log in to the DVR server, a user account must be made for the user. This ensures that only authorized personnel are
allowed to log in. In addition, each user can be assigned different privileges that allow them or deny them access to different
functions. For example, a user can be denied Searching and Setup privileges and only granted access to view cameras 4, 8 and 16.
It is highly recommended that users not be granted Setup privileges since this can pose a security risk.
Only properly authorized Administrators should have access to Setup.
The Remote software operates virtually the same way as the DVR itself. The appearance of it matches the DVR almost identically;
however, there are a few minor differences. Some search features are not available (such as the Index and Object Searches) as well
as some Setup options.
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Remote Client Minimum Requirements
Intel® Pentium® IV 1.4 Ghz or equivalent
512MB System Memory
DirectX 9 or higher
32 MB Video Card
Internet or LAN Connection (56K, DSL, Cable Modem, T1, ISDN, etc.)
TCP/IP installed
Microsoft® Windows® 2000 or XP Operating System
1024 x 768 display resolution
16 Bit color depth or better
Remote Client Recommended Requirements
Intel® Pentium® IV 2.4+ or equivalent
512MB System Memory
DirectX 9 or higher
Compatible video card (ATI Preferable)
Internet or LAN Connection (DSL, Cable Modem, T1, ISDN, etc.)
TCP/IP installed
Microsoft® Windows® 2000 or XP Operating System
1024 x 768 display resolution
32 Bit color depth or better
Remote Software Setup
Installing Remote Software
1. On the client computer, insert the Surveillix Software CD into the CD-ROM. The CD should play automatically.
2. When prompted, select the Install Remote Software option. Follow the installation instructions carefully.
3. When the software finishes installing, close any open installation windows.
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Create a New Remote Connection
DVR Site List
Import/Export saved configurations
Selected Site Information
1. Select Start > Programs > Surveillix > Remote > Surveillix Remote Center. The Surveillix Remote Software opens and the Local
Connection window opens.
2. Click New to open the Site Info window.
3. Select the Site Type and enter a Site Name. The Site Name will be the name displayed inside the connection box to help
identify the server.
4. Enter the IP Address of the DVR server. By default the DVR is set to connect using DHCP.
5. Enter the Center Port. This setting is specified on the server.
6. Click OK.
7. Click the newly created connection and enter the login username and password. (case sensitive)
8. Click Connect.
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Configuring the DVR
In order to access the DVR remotely, the DVR Server must be setup to allow remote connections.
Time Out Value
Specifies a value (in seconds) to wait for a signal
from the Surveillix Remote Client. If a signal is not
received by that time, the connection is dropped.
Center Port
Image Port
Search Port
Used to transfer the connection data.
Used to transfer the image data.
Used to transfer the search data.
Configuring the Server for Remote Connection
1. Enter Setup on the DVR.
2. Click the Network Setup button to open the Network Menu.
3. Clear the Disable Remote Control option. You should now be allowed to adjust port settings if necessary.
NOTE: If you are using a Firewall, it may be necessary to adjust the port settings on both the DVR and the Firewall. Contact the
Network Administrator for more information.
4. Click OK.
5. Make sure a User account is created. Without a user account, the Administrator account must be used.
6. The DVR server is now ready to receive incoming connections.
Access Remote Connection
1. Open the Remote Software.
2. Click the icon of the server as defined previously.
3. Enter the user name and password of an authorized remote user as defined in Network > Client Setup > User Account on the E-
Series system.
NOTE: User Name and Password are both case sensitive.
4. Click the Connect button.
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DIGITAL VERIFIER OVERVIEW
.JPG images and .AVI video files that are exported from the Digital Video Recorder are automatically embedded with a digital
signature. Digital Signatures are a way to verify the authenticity of the images to ensure that they have not been tampered with or
edited in any way. Included on the Software Installation DVD supplied with the DVR is the Digital Signature Verification program. This
program can be installed on any computer and loads an image in question.
Installing the Digital Verifier
1. Insert the Software Installation CD into the CD-ROM. (Do not install on the DVR.)
2. Select the Digital Verifier option to begin installation. When the Welcome screen appears, click Next.
3. When the Setup Complete window appears click Finish. Installation is complete.
Using the Digital Verifier
1. Open the Digital Verification program by selecting Start > Programs > Surveillix > Digital Verifier > Digital Signature Verifier.
2. Click the Browse button to load the .JPG image.
3. Enter the Site Code of the DVR that the image was
originally extracted from. (The Site Code is specified in the
Site Information Setup Menu)
4. Click the Verify button to continue or Close to close the
window without verifying.
If the image has not been tampered with, a blue square will
appear around the image with the message “Original image file.”
If the image has been tampered with, a red square will appear
around the image with the message “Entire image changed or
wrong SITE CODE.”
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BACKUP VIEWER OVERVIEW
The Backup Viewer allows you to play back the exported video in its proprietary format. Video saved in this format is extremely
difficult to tamper with and therefore is the ideal solution when law enforcement and the legal department are involved.
This video cannot be read by any other viewer.
The Backup Viewer operates essentially like the Search portion of the DVR software.
For detailed explanations of these functions, refer to the chapter on Search Options in this manual.
Installing Backup Viewer
1. Insert the Software Installation DVD into the DVD-ROM.
(Do not install on the DVR.)
2. Select the Backup Viewer option to begin installation.
When the Welcome screen opens, click Next.
3. Read the License Agreement and select the appropriate radio button to accept the terms of the license agreement.
Click Next.
4. Select Yes to install the POS component or Select No for a basic install.
Click Next.
NOTE: The POS component is only necessary when connecting to a server running the POS Upgrade.
5. When the Choose Destination Location window opens click Next.
This will install Backup Viewer in the default destination folder.
6. Select the shortcuts to install, or clear all boxes for no shortcuts.
Click Next.
7. When the InstallShield Wizard Complete window appears click Finish.
Setup is now complete.
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Loading Video from DVD or Hard Drive
1. Open the Backup Viewer program: Start > Programs >
Surveillix > Backup Viewer > Backup Viewer.
2. Click the Open button. The Total Backup Search window
will open.
3. For Clip backup files, expand Clip and select the desired
drive.
For Backup files, expand Backup and select the desired
drive.
4. Click the desired backup file or clip.
5. Click OK.
The video will load into the Backup Viewer.
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SCS OVERVIEW
SCS software is Network DVR Management Software; a powerful utility that allows 100 or more DVR units to be controlled using one
computer. This software allows you to view live video, search saved video, edit and configure setup on each DVR, and import maps
of buildings and other locations.
The SCS software was specifically designed as an enterprise software solution.
Highlights:
View Live Video from most computers
Username and Password protected
Easy to use graphical interface
Basics:
In order to log in to the DVR server, a user account must be made for each user. This ensures that only authorized personnel are
allowed to log in. In addition, each user can be assigned different privileges that allow them or deny them access to different
functions.
Configuring the Server for Remote Connection
1. Enter Setup on the DVR.
2. Click the Network Setup button.
3. Clear the Disable Remote Control option. You should now be allowed to adjust port settings if necessary.
NOTE: If you are using a Firewall, it may be necessary to adjust the port settings on both the DVR and the Firewall. Contact the
Network Administrator for more information.
4. Click OK.
5. Make sure a User account is created. Without a user account, the Administrator account must be used.
6. The DVR server is now ready to receive incoming connections.
Connecting to an DVR
Refer to the Setup section of the SCS Manual for information on using the SCS Software. The SCS Manual can be found on the
Software CD.
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