Taylor Frozen Dessert Maker C300 NP User Manual

Model C300 NP  
Non-Pressurized  
Slush Freezer  
Original Operating Instructions  
055072NP  
9/22/06 (Original Publication)  
(Updated 5/6/11)  
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Table of Contents  
Section 1  
To the Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
1
1
1
1
1
Air Cooled Units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Water Cooled Refrigeration Units (Water Cooled Units Only) . . . . . . . . . . . . . . . .  
Water Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Electrical Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Section 2  
To the Operator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
3
3
Compressor Warranty Disclaimer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Section 3  
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
4
Section 4  
Operator Parts Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
6
7
8
Beater Door Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Section 5  
Important: To the Operator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
9
9
Symbol Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Control Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10  
Liquid Crystal Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10  
Operational Mode Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10  
Operator Menu Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10  
Syrup Out Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15  
CO2 Out Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16  
Water Out Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16  
Audio Alarm Silencer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16  
Product Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16  
Sampling Valve . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16  
Daily Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16  
Section 6  
Operating Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17  
Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17  
Sanitizing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21  
Priming/Brixing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23  
120 Day Closing Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25  
Draining Product From the Freezing Cylinder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25  
Rinsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26  
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26  
Disassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27  
Brush Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28  
Model C300 NP  
Table of Contents  
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Table of Contents - Page 2  
Section 7  
Important: Operator Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29  
During Cleaning and Sanitizing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29  
Troubleshooting Bacterial Count . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29  
Regular Maintenance Checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29  
Winter Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30  
Section 8  
Troubleshooting Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31  
Parts Replacement Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33  
Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34  
Section 9  
Section 10  
Wiring Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43  
Note: Continuing research results in steady improvements; therefore, information  
in this manual is subject to change without notice.  
E September, 2006 Taylor (Original Publication)  
(Updated May, 2011)  
All rights reserved.  
055072NP  
Taylor Company  
750 N. Blackhawk Blvd.  
Rockton, IL 61072  
The word Taylor and the Crown design  
are registered trademarks in the United States  
of America and certain other countries.  
Table of Contents  
Model C300 NP  
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Section 1  
To the Installer  
The Model C300NP is designed for indoor use only.  
Water Connections  
An adequate cold water supply must be provided  
with a hand shut-off valve. On the back of the unit, a  
3/8” (9.5 mm) male flare water connection has been  
provided for easy hook-up. A flexible line is  
recommended, if local codes permit. A minimum of  
25 psi water pressure is required to avoid having the  
unit cut out the low water pressure switch. A booster  
pump must be provided if this pressure is not  
available. It is always a good practice to have a filter  
system to improve the quality of the water and to  
avoid clogging the operating components.  
DO NOT install the machine in an area  
where a water jet could be used. Failure to follow  
this instruction may result in serious electrical shock.  
Air Cooled Units  
Air cooled units require a minimum of 3” (76 mm) of  
air space on the rear and left side to the top of the  
unit, 0” on the right side, and 12” (305 mm) to the  
ceiling. This is required to allow for adequate air flow  
through the condenser(s). Failure to allow adequate  
clearance can reduce the refrigeration capacity of  
the freezer and possibly cause permanent damage  
to the compressor(s).  
Note: Water lines beyond 200 ft. (61 m) require 1/2”  
(13 mm) water lines.  
INSTALL POTABLE WATER CONNECTION  
WITH ADEQUATE BACK-FLOW  
PROTECTION TO COMPLY WITH  
APPLICABLE NATIONAL, STATE AND  
LOCAL CODES.  
Water Cooled Refrigeration Units  
It is always a good practice to have a filter system to  
improve the quality of the water and to avoid  
clogging the operating components.  
(Water Cooled Units Only)  
On the back of the unit, two additional 3/8” (9.5 mm)  
F.P.T. water connections for condenser inlet and  
outlet have been provided for easy hook-up. 3/8”  
(9.5 mm) inside diameter water lines should be  
connected to the machine. Flexible lines are  
recommended if local codes permit. Failure to use  
adequate size water lines may cause the unit to go  
on high head pressure and shut down.  
IMPORTANT: The water filter (064422-SER) must  
be thoroughly flushed with water before connecting it  
to the machine. This removes any loose particles  
present from the manufacture of the filter that could  
clog the flow control. To flush the filter, connect the  
inlet end of the filter to the water supply. Position the  
outlet end of the filter over an empty pail. Open the  
water supply. Allow water to flow through the filter  
until the water exiting the filter is clear. Close the  
water supply. Attach the outlet end of the filter to the  
machine. Reopen the water supply.  
Depending on local water conditions, it may be  
advisable to install a water strainer to prevent  
foreign substances from clogging the automatic  
water valve.  
DO NOT INSTALL A HAND SHUT-OFF VALVE ON  
THE “OUT” LINE! Water cooled units are counter  
flow and the water should flow in this order: First  
through the automatic water valve. Second, through  
the inlet located at the bottom of the condenser.  
Third, through the outlet fitting located at the top of  
the condenser to an open trap drain.  
IMPORTANT: Water pressures are pre-set at the  
factory. Do not adjust the water pressure.  
Improper water adjustments may cause operation  
discrepancies.  
Figure 1  
071010  
1
Model C300 NP  
To the Installer  
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Electrical Connections  
CAUTION: THIS EQUIPMENT MUST BE  
PROPERLY GROUNDED! FAILURE TO DO SO  
CAN RESULT IN SEVERE PERSONAL INJURY  
FROM ELECTRICAL SHOCK!  
Each unit requires one power supply for each data  
label on the unit. Check the data label(s) on the  
freezer for branch circuit overcurrent protection or  
fuse, circuit ampacity, and other electrical  
specifications. Refer to the wiring diagram provided  
inside of the control box for proper power  
connections.  
Beater rotation must be clockwise as viewed looking  
into the freezing cylinder.  
In the United States, this equipment is intended to  
be installed in accordance with the National  
Electrical Code (NEC), ANSI/NFPA 70-1987. The  
purpose of the NEC code is the practical  
safeguarding of persons and property from hazards  
arising from the use of electricity. This code contains  
provisions considered necessary for safety.  
Compliance therewith and proper maintenance will  
result in an installation essentially free from hazard!  
In all other areas of the world, equipment should be  
installed in accordance with the existing local codes.  
Please contact your local authorities.  
Figure 2  
The following procedures should be performed by a  
trained service technician:  
Stationary appliances which are not equipped with a  
power cord and a plug or other device to disconnect  
the appliance from the power source must have an  
all-pole disconnecting device with a contact gap of at  
least 3 mm installed in the external installation.  
To correct rotation on a single-phase unit, change  
the leads inside the beater motor. Follow the  
diagram printed on the motor. (Note: Three-phase  
units have single-phase motors.)  
110506  
2
To the Installer  
Model C300 NP  
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Section 2  
To the Operator  
The freezer you have purchased has been carefully  
engineered and manufactured to give you  
dependable operation.  
The user is responsible for returning the product to  
the appropriate collection facility, as specified by  
your local code.  
For additional information regarding applicable local  
laws, please contact the municipal facility and/or  
local distributor.  
The Model C300NP, when properly operated and  
cared for, will produce a consistent quality product.  
Like all mechanical products, this machine will  
require cleaning and scheduled maintenance. A  
minimum amount of care and attention is necessary  
if the operating procedures outlined in this manual  
are followed closely.  
Compressor Warranty Disclaimer  
This Operator's Manual should be read before  
operating or performing any maintenance on your  
equipment.  
The refrigeration compressor(s) on this machine are  
warranted for the term indicated on the warranty  
card accompanying this machine. However, due to  
the Montreal Protocol and the U.S. Clean Air Act  
Amendments of 1990, many new refrigerants are  
being tested and developed, thus seeking their way  
into the service industry. Some of these new  
refrigerants are being advertised as drop-in  
replacements for numerous applications. It should  
be noted that, in the event of ordinary service to this  
machine's refrigeration system, only the refrigerant  
specified on the affixed data label should be  
used. The unauthorized use of alternate refrigerants  
will void your compressor warranty. It will be the  
owner's responsibility to make this fact known to any  
technician he employs.  
Your freezer will NOT eventually compensate and  
correct for any errors during the set-up or filling  
operations. Thus, the initial assembly and priming  
procedures are of extreme importance. It is strongly  
recommended that all personnel responsible for the  
equipment's operation study these procedures  
together in order to be properly trained and to make  
sure that no misunderstandings exist.  
In the event you should require technical assistance,  
please contact your local authorized Taylor  
Distributor.  
It should also be noted that Taylor does not warrant  
the refrigerant used in its equipment. For example, if  
the refrigerant is lost during the course of ordinary  
service to this machine, Taylor has no obligation to  
either supply or provide its replacement either at  
billable or unbillable terms. Taylor does have the  
obligation to recommend a suitable replacement if  
the original refrigerant is banned, obsoleted, or no  
longer available during the five year warranty of the  
compressor.  
Warranty is valid only if the parts are authorized  
Taylor parts, purchased from an authorized Taylor  
Distributor, and the required service work is provided  
by an authorized Taylor service technician. Taylor  
reserves the right to deny warranty claims on  
equipment or parts if non-approved parts or  
refrigerant were installed in the machine, system  
modifications were performed beyond factory  
recommendations, or it is determined that the failure  
was caused by neglect or abuse.  
Taylor will continue to monitor the industry and test  
new alternates as they are being developed. Should  
a new alternate prove, through our testing, that it  
would be accepted as a drop-in replacement, then  
the above disclaimer would become null and void.  
To find out the current status of an alternate  
refrigerant as it relates to your compressor warranty,  
call the local Taylor Distributor or the Taylor Factory.  
Be prepared to provide the Model/Serial Number of  
the unit in question.  
If the crossed out wheeled bin symbol is  
affixed to this product, it signifies that this product is  
compliant with the EU Directive as well as other  
similar legislation in effect after August 13, 2005.  
Therefore, it must be collected separately after its  
use is completed, and cannot be disposed as  
unsorted municipal waste.  
110506  
3
Model C300 NP  
To the Operator  
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Section 3  
Safety  
We, at Taylor Company, are concerned about the  
safety of the operator when he or she comes in  
contact with the freezer and its parts. Taylor has  
gone to extreme efforts to design and manufacture  
built-in safety features to protect both the operator  
and the service technician. As an example, warning  
labels have been attached to the freezer to further  
point out safety precautions.  
S
S
DO NOT operate the freezer unless it is  
properly grounded.  
DO NOT operate the freezer with larger  
fuses than specified on the freezer data  
label.  
S
All repairs must be performed by an  
authorized Taylor service technician. The  
main power supplies to the machine must  
be disconnected prior to performing any  
repairs.  
IMPORTANT - Failure to adhere to the  
following safety precautions may result in  
severe personal injury or death. Failure to  
comply with these warnings may damage the  
machine and its components. Component  
damage will result in part replacement expense  
and service repair expense.  
S
S
Cord Connected Units: Only Taylor  
authorized service technicians may install a  
plug on this unit.  
Stationary appliances which are not  
equipped with a power cord and a plug or  
another device to disconnect the appliance  
from the power source, must have an  
all-pole disconnecting device with a contact  
gap of at least 3 mm installed in the  
external installation.  
DO NOT operate the freezer without  
reading this Operator Manual. Failure to follow this  
instruction may result in equipment damage, poor  
freezer performance, health hazards, or personal  
injury.  
S
Appliances that are permanently connected  
to fixed wiring and for which leakage  
currents may exceed 10 mA, particularly  
when disconnected or not used for long  
periods, or during initial installation, shall  
have protective devices, such as a GFI, to  
protect against the leakage of current,  
installed by authorized personnel to the local  
codes.  
Per IEC 60335-1 and its part 2 standards, “This  
appliance is to be used only by trained personnel. It  
is not intended for use by children or people with  
reduced physical, sensory, or mental capabilities, or  
lack of experience and knowledge, unless given  
supervision or instruction concerning the use of the  
appliance by a person responsible for their safety.”  
S
Supply cords used with this unit shall be  
oil-resistant, sheathed, flexible cable not  
lighter than ordinary polychloroprene or  
other equivalent synthetic  
This unit is provided with an equipotential  
grounding lug that is to be properly attached to the  
rear of the frame by the authorized installer. The  
installation location is marked by the equipotential  
bonding symbol (5021 of IEC 60417-1) on both the  
removable panel and the equipment's frame.  
elastomer-sheathed cord (Code designation  
60245 IEC 57) installed with the proper cord  
anchorage to relieve conductors from strain,  
including twisting, at the terminals and  
protect the insulation of the conductors from  
abrasion.  
DO NOT use a water jet to clean or rinse  
the freezer. Failure to follow these instructions may  
result in serious electrical shock.  
Failure to follow these instructions may result in  
electrocution. Contact your local authorized Taylor  
Distributor for service.  
110506  
4
Safety  
Model C300 NP  
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This freezer must be placed on a level  
surface. Failure to comply may result in personal  
injury or equipment damage.  
CAUTION: This unit is pressurized when  
in operation. The control switch must be in the OFF  
position until the unit is completely assembled. No  
part should ever be removed from the machine while  
it is in operation. No parts should be removed until  
the control switch has been turned to the OFF  
position. Failure to follow this instruction may result  
in severe personal injury from hazardous moving  
parts or from the impact of propelled parts.  
Cleaning and sanitizing schedules are  
governed by your state or local regulatory agencies  
and must be followed accordingly. Please refer to  
the cleaning section of this manual for the proper  
procedure to clean this unit.  
DO NOT obstruct air intake and discharge openings:  
Air cooled units require a minimum of 3” (76 mm) of  
air space on the rear and left side to the top of the  
unit, 0” on the right side, and a minimum of 12” (305  
mm) air clearance to the ceiling. This is required to  
allow for adequate air flow through the condenser(s).  
Failure to follow this instruction may cause poor  
freezer performance and damage to the machine.  
S
S
DO NOT allow untrained personnel to  
operate this machine.  
DO NOT operate the freezer unless all  
service panels and access doors are  
restrained with screws.  
DO NOT remove any internal operating  
parts (example: freezer door, beater,  
scraper blades, etc.) unless all control  
switches are in the OFF position.  
S
This freezer is designed to operate indoors, under  
normal ambient temperatures of 70°-75°F  
(21°-24°C). The freezer has successfully performed  
in high ambient temperatures of 104°F (40°C) at  
reduced capacities.  
Failure to follow these instructions may result in  
severe personal injury from hazardous moving parts.  
NOISE LEVEL: Airborne noise emission does not  
exceed 78 dB(A) when measured at a distance of  
1.0 meter from the surface of the machine and at a  
height of 1.6 meters from the floor.  
This unit has many sharp edges that can  
cause severe injuries.  
S
DO NOT put objects or fingers in the door  
spout. This may contaminate the product  
and cause severe personal injury from blade  
contact.  
S
USE EXTREME CAUTION when removing  
the beater asssembly. The scraper blades  
are very sharp.  
5
Model C300 NP  
Safety  
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Section 4  
Operator Parts Identification  
2
1
11  
4
5
6
7
3
10  
8
9
Figure 3  
ITEM  
DESCRIPTION  
PART NO.  
ITEM  
DESCRIPTION  
PART NO.  
1
2
3
4
5
6
PANEL-SIDE-LEFT  
PANEL-REAR  
054676  
054672  
054671  
054683-27  
054669  
054668  
7
8
PANEL-FRONT-LOWER  
SHELF-DRIP TRAY  
TRAY-DRIP  
054670  
057938  
057738  
057939  
078418  
PANEL-SIDE-RIGHT  
DISPLAY-LIGHTED  
PANEL-FRONT-UPPER  
PANEL-FRONT-SHELL  
9
10  
11  
SHIELD-SPLASH  
SWITCH-ROCKER-OFF-ON  
6
Operator Parts Identification  
Model C300 NP  
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Beater Door Assembly  
8
6
5
4
12  
1a  
1b  
7
2
1c  
9
5
1d  
12  
3
1e  
10  
1f  
1j  
1g  
1h  
1i  
11  
Figure 4  
ITEM  
DESCRIPTION  
PART NO.  
ITEM  
DESCRIPTION  
PART NO.  
1
DOOR A.-SLUSH-SLFCLOSE-  
ICE BUSTER (COMPLETE)  
X57323  
(1a-1j)  
2
3
4
5
GASKET-DOOR 5.109”ID  
BEARING-FRONT  
014030  
013116  
X46233  
046237  
1a CAP A.-SPRING RETAINER  
X30591  
BEATER A.-7QT-1 PIN  
1b SPRING-COMP.970X.082X3.87 030344  
1c PIN-VALVE HANDLE 031974  
1d VALVE-DRAW *SLUSH*SLFCL 047734-SP  
1e O-RING-1”OD X .139W 032504  
HANDLE A.-DRAW-SLUSH-BLK X47384  
BLADE-SCRAPER-PLASTIC  
9-13/16L  
6
7
SHAFT-BEATER  
036412  
025307  
032560  
047729  
X47731  
043666  
046238  
O-RING-7/8 OD X .139W  
SEAL-DRIVE SHAFT  
ARM-BAFFLE  
1f  
8
1g PLUG-PRIME*STNLS  
050405  
9
1h O-RING-.563 OD X .070W-#013 043758  
10  
11  
12  
BAFFLE ASSEMBLY  
NUT-STUD  
1i  
1j  
DOOR A.-PARTIAL-SLUSH  
BUSTER-ICE  
X57324-SER  
047735  
CLIP-SCRAPER BLADE 8.75”  
081110  
7
Model C300 NP  
Operator Parts Identification  
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Accessories  
2a  
1
2b  
2c  
2d  
KAY-5  
®
Sanitizer/Cleaner  
3
R
5
KEEP OUT OF REACH OF CHILDREN  
CAUTION  
FOR INSTITUTIONAL USE ONLY  
1
OZ (28.4 g)  
4
048260  
Figure 5  
ITEM  
DESCRIPTION  
PAIL-MIX 10 QT  
PART NO.  
ITEM  
DESCRIPTION  
PART NO.  
1
013163  
023316  
013072  
013071  
2d BRUSH-DRAW VALVE 1-1/2”OD  
014753  
X56829  
048232  
2a BRUSH-MIX PUMP BODY-3”X7”  
2b BRUSH-DOUBLE ENDED  
3
4
5
KIT A.-TUNE UP  
LUBRICANT-TAYLOR HI PERF  
2c BRUSH-REAR BRG 1”DX2“L  
SANITIZER KAY-5 125 PACKETS 041082  
*ITEMS 2a-2d ARE INCLUDED IN BRUSH  
A.-PACKAGE, PART NO. X64275  
8
Operator Parts Identification  
Model C300 NP  
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Section 5  
Important: To the Operator  
2
4
5
3
ALARM  
OFF  
AUTO  
PRIME  
BEATER  
OFF  
AUTO  
PRIME  
BEATER  
MENU  
SELECT  
SILENCER  
6
1
Figure 6  
Symbol Definitions  
ITEM  
DESCRIPTION  
1
2
3
4
5
6
PRODUCT LIGHT - LEFT SIDE  
CONTROL SWITCH  
To better communicate in the International arena,  
symbols have replaced words on many of our  
operator switches, function, and fault indicators.  
Your Taylor equipment is designed with these  
International symbols.  
KEYPAD - LEFT SIDE  
LIQUID CRYSTAL DISPLAY  
KEYPAD - RIGHT SIDE  
The following chart identifies the symbol definitions.  
PRODUCT LIGHT - RIGHT SIDE  
= OFF  
= ON  
9
Model C300 NP  
Important: To the Operator  
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Pressing the AUTO (- ->) keys on both sides of the  
unit will display this screen.  
Control Switch  
The control switch is located at the top left corner of  
the control channel. When placed in the ON position,  
allows SLUSHTECH operation.  
AUTO  
OK  
MODE  
SYRUP  
AUTO  
OK  
CO2-OK  
WATER-OK  
Liquid Crystal Display  
Line 1 indicates the operating mode for each  
freezing cylinder.  
The Liquid Crystal Display (LCD) is located on the  
front control panel. The LCD is used to show the  
current operating mode of the freezing cylinders.  
The LCD also indicates whether there is enough  
syrup, CO2, and water being supplied to the freezer.  
If an error in the machine operation occurs, a  
warning tone will sound and the word “FAULT” will  
flash on the third line of the display.  
Line 2 indicates the status of the syrup systems in  
each freezing cylinder. As long as syrup is available,  
the word “OK” will appear on the LCD. When the  
syrup supply is insufficient, the word “OUT” will flash  
on the LCD. The same rules apply to the fourth line  
which indicates the status of the CO2 and the H2O.  
The third line of this display is a fault indicator. If an  
error in machine operation occurs, the word  
“FAULT” will be displayed on the LCD.  
Operational Mode Display  
The displays below illustrate the Operational Mode  
Displays. This information appears on the LCD  
during normal operation.  
BEATER  
OUT  
- -FAULT- -  
MODE  
SYRUP  
BEATER  
OUT  
- -FAULT- -  
CO2-OUT  
H2O-OUT  
When the unit is plugged into the wall receptacle  
and the control switch is in the ON position, this  
screen appears.  
Operator Menu Display  
SAFETY TIMEOUT  
ANY KEY ABORT  
The OPERATOR MENU is used to enter into the  
operating screens. To access the OPERATOR  
MENU, simply press the MENU (SEL) key. The  
cursor will flash under the letter “A”, indicating that  
this is screen A. To select a different screen, use the  
AUTO (- ->) and OFF (<- -) keys to move the cursor  
to the desired screen selection and press the MENU  
(SEL) key.  
This display will remain on the LCD for 60 seconds  
unless a key is pressed. If any key is pressed (or 60  
seconds passes) then the next screen appears.  
OFF  
OK  
MODE  
SYRUP  
OFF  
OK  
OPERATOR MENU  
A B C D E F G H I  
CO2-OK  
WATER-OK  
EXIT MENU  
<- - - ->  
SEL  
Note: Syrup, CO2 and water are satisfied.  
10  
Important: To the Operator  
Model C300 NP  
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The following are explanations of the possible faults  
and the display screens. Lines 2 and 3 indicate the  
faults found in freezing cylinders 1 and 2  
respectively.  
Operator Menu Timeout  
1. NO FAULT FOUND - No fault conditions are  
If the display is left in the operator menu or any of  
the operator menu selections, except for Current  
Conditions, the display will return to the system  
mode screen 60 seconds after the last keypress.  
The Current Conditions screen will be displayed until  
manually changed.  
apparent.  
FAULT DESCRIPTION  
L:  
R:  
NO FAULT FOUND  
NO FAULT FOUND  
CLR  
+ + +  
SEL  
2. BEATER OVERLOAD - Beater motor is out on  
overload. When this fault occurs, the machine  
automatically turns off. The fault clears when  
the condition is corrected.  
Finding Current Fault Conditions  
FAULT DESCRIPTION  
L: BEATER OVERLOAD  
R: BEATER OVERLOAD  
CLR  
+ + +  
SEL  
Screen B is FAULT DESCRIPTION. The fault  
description will indicate if there is a fault in one of the  
freezing cylinders. When the actual fault is  
corrected, the warning tone will stop. Only item 9  
requires pressing the OFF (<- -) key to clear the  
fault message and the warning tone.  
3. CHK REFRIG SYS PSI - Compressor is out on  
high head pressure. When this fault occurs, the  
machine automatically turns off. The fault  
clears when the condition is corrected.  
FAULT DESCRIPTION  
L: CHK REFRIG SYS PSI  
R: CHK REFRIG SYS PSI  
Fault Messages  
CLR  
+ + +  
SEL  
Beater Overload  
Beater is out on overload.  
Chk Refrig Sys Psi Compressor is out on high  
head pressure.  
4. THERMISTOR SHORT - One or both of the  
barrel (freezing cylinder) thermistor probes are  
faulty.  
Thermistor Short  
Thermistor Open  
Shorted thermistor probe.  
Open thermistor probe.  
FAULT DESCRIPTION  
L: THERMISTOR SHORT  
R: NO FAULT FOUND  
H2O Pressure Low Water pressure is low.  
CO2 Pressure Low CO2 pressure is low.  
CLR  
+ + +  
SEL  
Syrup Pressure  
Low  
Syrup is no longer present.  
5. THERMISTOR OPEN - One or both of the  
barrel (freezing cylinder) thermistor probes are  
faulty.  
BRL Temp 2 High  
Freezing cylinder  
temperature is above 120°F  
(49°C).  
BRL Not Cooling  
No Fault Found  
Freezing cylinder is not  
cooling after 5 minutes.  
FAULT DESCRIPTION  
L: THERMISTOR OPEN  
R: NO FAULT FOUND  
No fault conditions are  
apparent.  
CLR  
+ + +  
SEL  
11  
Model C300 NP  
Important: To the Operator  
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6. SYRUP PRESS LOW - When the syrup out  
indicator displays a lack of syrup, the unit will  
enter a HOLD mode. At this time, no  
9. BRL NOT COOLING - A freezing cylinder  
check has been established for the AUTO  
mode of operation. If a freezing cylinder enters  
the AUTO mode, the control will check product  
temperature. After five minutes, it will again  
check product temperature. If product  
refrigeration or product flow from the flow  
control will be allowed. Only the beater will  
operate. When the syrup is satisfied, the unit  
will refill the product tank, and then  
automatically return to the AUTO mode. The  
fault message and the warning tone will clear.  
temperature does not drop in that five minute  
time span, the freezing cylinder will shut down  
and this message will appear on the fault  
screen. For this check to be valid, the product  
temperature must be above 40_F (4.4_C).  
FAULT DESCRIPTION  
L: NO FAULT FOUND  
R: SYRUP PRESS LOW  
FAULT DESCRIPTION  
L: BARREL NOT COOLING  
R: NO FAULT FOUND  
CLR  
+ + +  
SEL  
CLR  
+ + +  
SEL  
7. CO2 PRESSURE LOW - When the CO2 out  
indicator displays a lack of CO2, a 60 second  
internal timer will start. If the CO2 is not  
10. BRL TEMP 2 HIGH - A maximum allowable  
product temperature has been established to  
prevent product from excessive heating. If the  
product exceeds 120_F (49_C) temperature for  
any reason (in any mode of operation), the  
entire unit shuts down.  
replenished at the end of the 60 seconds, both  
freezing cylinders will shut down and this fault  
message will appear. Replenish the CO2 and  
the fault message and warning tone will clear.  
FAULT DESCRIPTION  
L: CO2 PRESSURE LOW  
R: CO2 PRESSURE LOW  
FAULT DESCRIPTION  
L: BARREL TEMP 2 HIGH  
R: NO FAULT FOUND  
CLR  
+ + +  
SEL  
CLR  
+ + +  
SEL  
8. H2O PRESSURE LOW - When the water out  
indicator displays a lack of water, a 60 second  
internal timer will start. If the water is not  
Faults, when corrected, are cleared from the fault  
description screen, with the following exception:  
BRL NOT COOLING. This fault requires the  
operator to press the OFF (<- -) key (when in the  
FAULT DESCRIPTION screen) in order for the fault  
to discontinue.  
replenished at the end of the 60 seconds, all  
freezing cylinders will shut down and this fault  
message will appear. Replenish the water and  
the fault message and warning tone will clear.  
To see if there is more than one fault in either  
freezing cylinder, press the PRIME (+ + +) key. To  
return to the OPERATOR MENU, press the MENU  
(SEL) key once. To return to the Main Screen, use  
the AUTO (- ->) key to cycle to MENU ITEM A, then  
press the MENU (SEL) key.  
FAULT DESCRIPTION  
L: H2O PRESSURE LOW  
R: H2O PRESSURE LOW  
CLR  
+ + +  
SEL  
12  
Important: To the Operator  
Model C300 NP  
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Screen C is SET CLOCK. Use the AUTO (- ->) and  
OFF (<- -) keys to place the cursor under the  
element to be set (hours, minutes, month, day, or  
year). Use the PRIME (+++) and BEATER (- - -)  
keys to increment or decrement the value. Press the  
MENU (SEL) key to advance to the Daylight Saving  
Time screen.  
Repeat the procedure for the right side of the unit.  
MANUAL DEFROST  
RIGHT SIDE  
YES NO  
SEL  
<- - - ->  
Note: The clock is programmed with military time.  
Note: Only one side of the unit may be placed in  
the DEFROST mode at a given time. Attempting to  
place a side of the unit into DEFROST while the  
other side is defrosting, will result in the following  
screen:  
SET CLOCK  
14:30  
10/25/06  
<- - - -> + + +  
- - -  
SEL  
This screen will appear if an invalid date is entered.  
(example: If the date entered exceeds the days of  
that month.)  
ALREADY IN DEFROST  
Press the MENU (SEL) key to return the unit to the  
OPERATOR MENU.  
SET CLOCK  
14:30  
02/31/07  
SEL  
INVALID DATE  
Screen E is SYSTEM INFORMATION. It consists  
of 6 display features.  
The first feature indicates the software version.  
This screen allows the Daylight Saving Time  
options. If the Daylight Saving Time option is  
enabled, then the time will be advanced by one hour  
at 2:00 a.m. on the first Sunday in April, and will be  
retarded by one hour at 2:00 a.m. on the last  
Sunday in October.  
SYSTEM INFORMATION  
C300 CONTROL UVC2  
VERSION 1.03  
SEL  
The second feature indicates the bill of material  
number and the serial number. It also indicates if the  
unit is equipped with a water pressure switch.  
DAYLIGHT SAVING TIME  
ENABLE  
DISABLE  
<- - - ->  
SEL  
B.O.M. C30027C000  
S/N K0000000  
WITH H20 PRESS SW  
SEL  
Screen D is MANUAL DEFROST. This screen  
allows the operator to manually defrost the left side  
of the unit.  
Place the cursor under YES, press the MENU (SEL)  
key, and the command will be executed.  
The third feature indicates the version number of the  
language and text.  
MANUAL DEFROST  
LEFT SIDE  
SYSTEM INFORMATION  
LANGUAGE  
YES NO  
SEL  
VERSION 1.09  
ENGLISH 446  
<- - - ->  
SEL  
13  
Model C300 NP  
Important: To the Operator  
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The fourth feature will display the Power Saver  
Mode, OFF, REST, or STANDBY status.  
DEFROST TIME RIGHT  
CYCLE 1  
SUN  
10:00  
If the Power Saver Mode is OFF, the following  
screen will be displayed.  
<- - - ->  
+ + +  
- - -  
SEL  
POWER SAVER MODE  
OFF  
Press the MENU (SEL) key to return to the  
OPERATOR MENU.  
SEL  
Screen F is CURRENT CONDITIONS. This screen  
displays the current viscosity, product temperature,  
and pressure for each freezing cylinder. An asterisk  
will indicate which side is refrigerating. Press the  
MENU (SEL) key to return to the OPERATOR  
MENU.  
If a Power Saver Mode is programmed, one of the  
following screens will appear.  
POWER SAVER REST  
CYCLE 1  
SUN  
SUN  
+ + +  
01:00  
08:30  
SEL  
Note: Viscosity is checked only when product  
temperature is below 40_F/4.4_C.  
- - -  
CURRENT CONDITIONS  
L*1200Hd  
R*1200Hd  
27.3F  
27.3F  
POWER SAVER STANDBY  
CYCLE 1  
SUN  
SUN  
01:00  
08:30  
SEL  
SEL  
+ + +  
- - -  
Screen G is FAULT HISTORY. This option  
provides a record of the last 20 faults. The display  
also indicates the date and time each fault occurs.  
The fifth feature will indicate the left side defrost time  
and which day(s) the defrost will occur.  
DEFROST TIME LEFT  
CYCLE 1  
FAULT HISTORY  
10/25/06  
NO FAULT FOUND  
<- - - -> + + +  
1
ALL  
09:00  
SEL  
08:34  
+ + +  
- - -  
- - -  
SEL  
DEFROST TIME LEFT  
CYCLE 1  
Press the AUTO (- ->) and OFF (<- -) keys to  
increase or decrease the fault page.  
SUN  
09:00  
<- - - ->  
+ + +  
- - -  
SEL  
Page numbers are located in the upper right hand  
corner of the display. The most recently recorded  
fault will appear on page 1. The fault description is  
listed on the third line of the fault page.  
The sixth feature will indicate the right side defrost  
time and which day(s) the defrost will occur.  
DEFROST TIME RIGHT  
FAULT HISTORY  
10/25/06  
R SYRUP PRESS LOW  
2
CYCLE 1  
ALL  
10:00  
SEL  
08:33  
+ + +  
- - -  
<- - - -> + + +  
- - -  
SEL  
14  
Important: To the Operator  
Model C300 NP  
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Press the AUTO (- ->) key to move to the next  
screen. The next screen will indicate when the fault  
was satisfied.  
Repeat for the right side of the unit.  
Screen I is SERVICE MENU. This screen allows  
the authorized service technician to access service  
information. Press the MENU (SEL) key to return to  
the OPERATOR MENU.  
FAULT HISTORY  
10/25/06  
2
14:06:19  
RESTORED FROM FAULT  
PAGE 2  
+ + +  
- - -  
SEL  
OPERATOR MENU  
A B C D E F G H I  
SERVICE MENU  
<- - - ->  
Press the MENU (SEL) key to return to the  
OPERATOR MENU.  
SEL  
Screen H is RINSE/SANITIZE. This screen allows  
the operator to rinse or sanitize the freezing  
cylinder(s).  
Syrup Out Indicator  
RINSE / SANITIZE  
RINSE  
SANITIZE  
EXIT  
- - -  
AUTO  
OUT  
MODE  
SYRUP  
AUTO  
OK  
<- - - ->  
SEL  
CO2-OK  
WATER-OK  
Use the AUTO (- ->) and OFF (<- -) keys to select  
either RINSE or SANITIZE, and then press the  
MENU (SEL) key.  
If the word “OUT” appears in one of the columns  
next to the word “SYRUP”, it indicates a lack of  
syrup or syrup pressure being supplied for the  
indicated freezing cylinder. If the unit is in the AUTO  
or PRIME modes, the PRODUCT NOT READY light  
will illuminate and a warning tone will sound for that  
freezing cylinder. At this time, replace the  
SANITIZE  
LEFT  
SIDE  
YES  
SEL  
NO  
- - -  
<- - - ->  
appropriate bag-in-the-box. As a safety feature, the  
refrigeration system automatically stops to prevent a  
freeze-up in the freezing cylinder.  
Use the cursor keys to select YES or NO, then  
press the MENU (SEL) key.  
If a syrup out condition occurs on one side, that side  
will enter the HOLD mode at which time the  
refrigeration remains off and the beater continues to  
run. The opposite side will not be affected. When the  
syrup is satisfied, the unit will refill the product tank,  
and then automatically return to the AUTO mode.  
SANITIZE  
RIGHT SIDE  
<- - - ->  
YES  
SEL  
NO  
- - -  
15  
Model C300 NP  
Important: To the Operator  
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CO2 Out Indicator  
Audio Alarm Silencer  
The audio alarm will be disabled if the ALARM  
SILENCE key is pressed. If a new fault or fault  
condition occurs or the system mode changes, the  
audio alarm will be re-enabled automatically. If the  
audio alarm is silenced for greater than 30 minutes  
without correcting the fault, it will be re-enabled  
automatically.  
AUTO  
OK  
MODE  
SYRUP  
AUTO  
OK  
CO2-OUT  
WATER-OK  
On the LCD, if the word “OUT” appears next to the  
word “CO2” it indicates a lack of CO2 being supplied  
to the freezer. The product light will also illuminate  
and a warning tone will sound. This will continue  
until the CO2 is replaced. If the CO2 is not replaced  
within one minute, the machine will shut down and a  
fault message will appear.  
Product Light  
When the light is continuously lit (not flashing) it  
indicates that there is an “OUT” condition for syrup,  
water, or CO2.  
When the light is flashing, it indicates that the  
product is not at serving viscosity. This will occur  
during the initial freeze down, a defrost cycle and a  
FAULT condition and during power saver modes.  
Water Out Indicator  
Sampling Valve  
The sampling valve is located behind the lower front  
panel. The sampling valve is used to obtain a brix  
reading.  
AUTO  
OK  
MODE  
SYRUP  
AUTO  
OK  
CO2-OK  
WATER-OUT  
Daily Procedures  
On the LCD, if the word “OUT” appears next to the  
word “WATER”, it indicates a lack of water being  
supplied to the freezer. In addition, the product light  
will illuminate and a warning tone will sound. This  
will continue until the proper amount of water is  
supplied to the freezer. If the water is not supplied  
within one minute, the machine will shut down and a  
fault message will appear.  
The following procedure should be performed daily.  
Remove the splash shield and front drip tray. Take  
these parts to the sink and brush-clean them.  
Re-install the parts onto the freezer. Use a clean,  
sanitized towel and wipe down the front of the  
machine, including the doors and spouts.  
16  
Important: To the Operator  
Model C300 NP  
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Section 6  
Operating Procedures  
The Model C300NP contains two 7 quart (6.6 liter)  
freezing cylinders.  
The syrup flow control combines the two ingredients  
of water and syrup, and sends this combination to  
the freezing cylinder. As product is drawn, new  
product will flow from the flow control into the  
freezing cylinder. CO2 is supplied after the flow  
control to carbonate the product and aid in  
dispensing.  
We begin our instructions at the point where the  
parts are disassembled and laid out to air dry.  
The following procedures will show you how to  
assemble the parts into the freezer, sanitize them,  
and prime the freezer with fresh product.  
Duplicate the following procedures, where they  
apply, for the other freezing cylinder.  
Figure 7  
If you are disassembling the machine for the first  
time or need information to get to this starting point  
in our instructions, turn to page 27 , “Disassembly”  
and start there.  
Step 2  
Insert the drive shaft into the freezing cylinder, (hex  
end first) and into the rear shell bearing, until the  
seal fits securely over the rear shell bearing. Be  
certain the drive shaft fits into the drive coupling  
without binding.  
Assembly  
MAKE SURE THE CONTROL SWITCH IS  
IN THE “OFF” POSITION. Failure to do so may  
result in personal injury or component damage.  
10615  
Note: When lubricating parts, use an approved food  
grade lubricant (example: Taylor Lube HP).  
Step 1  
Slide the o-ring into the first groove on the drive  
shaft. Lubricate the groove, o-ring, the area where  
the boot seal snaps onto the drive shaft, and the  
shaft portion that comes in contact with the bearing  
on the beater drive shaft. DO NOT lubricate the  
hex end of the drive shaft.  
Slide the seal over the shaft and groove until it  
snaps into place. Pinch the boot seal and fill the  
inside portion of the seal with 1/4” more lubricant.  
Figure 8  
17  
Model C300 NP  
Operating Procedures  
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Step 3  
Step 5  
Check the scraper blade for any nicks or signs of  
wear. If any nicks are present, replace the blade. If  
the blade is in good condition, place the clip over the  
blade. Place the rear scraper blade and clip over the  
single holding pin on the beater (knife edge to the  
outside). Holding the blade on the beater, turn it over  
and install the front blade the same way.  
Install the white, plastic guide bearing on the short  
end of the baffle assembly. Slide the o-ring into the  
groove on the long end of the baffle assembly and  
lubricate the o-ring. Do not lubricate the guide  
bearing.  
Figure 11  
Step 6  
Insert the short end of the baffle assembly into the  
pilot hole in the center of the drive shaft. The hole in  
the baffle assembly shaft should be rotated to the 12  
o'clock position.  
Figure 9  
Step 4  
Holding the blades in position, insert the beater  
assembly into the freezing cylinder and slide it into  
position over the drive shaft. Turn the beater slightly  
to be certain that the beater is properly seated.  
When in position, the beater will not protrude beyond  
the front of the freezing cylinder.  
Step 7  
Assemble the freezer door with the “Ice Buster”  
(door spout clearing device). To assemble the door  
with the ice buster, install the o-rings on the draw  
valve and lubricate.  
10616  
11321  
Figure 10  
Figure 12  
18  
Operating Procedures  
Model C300 NP  
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Step 8  
Step 11  
Insert the draw valve into the door.  
With the ice buster in place, rotate the draw valve to  
allow installation of the draw handle. This will lock  
the ice buster in place. With the draw handle in  
place, install the draw handle pin. Close the draw  
valve by moving the handle to the left.  
11320  
11322  
Figure 13  
Step 9  
Rotate the draw valve so the groove on the top of  
the draw valve is perpendicular to the door face.  
Figure 16  
11261  
Step 12  
Install the draw valve spring, pin, and cap.  
90  
11323  
Figure 14  
Step 10  
Insert the ice buster through the door spout and into  
the slot located just above the lower o-ring.  
11262  
Figure 17  
Figure 15  
19  
Model C300 NP  
Operating Procedures  
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Step 13  
Step 15  
Place the large rubber gasket into the groove on the  
back side of the freezer door.  
Position the freezer door onto the four studs on the  
front of the freezing cylinder and push the door into  
place. Install the four handscrews onto the studs  
and tighten them equally in a crisscross pattern to  
insure that the door is snug. DO NOT over-tighten  
the handscrews.  
11324  
Note: If the freezer door does not fit into place  
easily, position the open end of the beater assembly  
in the 11 o'clock position.  
11326  
Figure 18  
Figure 20  
Step 14  
Slide the white, plastic front bearing onto the bearing  
hub, making certain that the flanged end of the  
bearing is resting against the freezer door. DO NOT  
lubricate the door gasket or front bearing.  
Step 16  
Position the baffle arm by inserting it down into the  
hole on the baffle assembly which protrudes from  
the door. Verify proper installation by moving the  
baffle assembly back and forth to be sure it moves  
freely.  
11327  
11325  
Figure 21  
Repeat Steps 1 through 16 for the remaining  
Figure 19  
freezing cylinder(s).  
20  
Operating Procedures  
Model C300 NP  
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Step 4  
Sanitizing  
Connect the syrup line to the syrup line connector  
that was cut from the syrup bag.  
Note: If a unit is sanitized, and will not be used for  
an extended period of time, clean water should be  
used to flush all sanitizer from the lines. Remove the  
water from all the lines and components prior to  
storage of the unit. Upon return to service, the unit  
must be sanitized prior to use.  
Step 1  
Open the lighted display door. Place the control  
switch in the ON position.  
Figure 24  
Step 5  
With the bag connector attached to the syrup line,  
place the syrup line into the pail of sanitizing  
solution.  
Figure 22  
Step 2  
Prepare two gallons (7.6 liters) of an approved 100  
PPM sanitizing solution (example: Kay-5R). USE  
WARM WATER AND FOLLOW THE  
MANUFACTURER'S SPECIFICATIONS.  
Important: Make sure the sanitizer is completely  
dissolved.  
Step 3  
Using an empty bag of syrup, cut the syrup line  
connector from the end of the bag.  
Figure 25  
Step 6  
To place the left freezing cylinder in the SANITIZE  
mode, press the MENU (SEL) key. Move the cursor  
by pressing the AUTO (- ->) key until the third line  
indicates RINSE / SANITIZE.  
OPERATOR MENU  
A B C D E F G H I  
RINSE / SANITIZE  
<- - - ->  
SEL  
Figure 23  
21  
Model C300 NP  
Operating Procedures  
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Press the MENU (SEL) key.  
Step 9  
Continue filling the freezing cylinders with sanitizing  
solution until the solution purges out of the vent at  
the top of the mix tank, and begins draining into the  
front drip tray. Press the OFF (<- -) key.  
Move the cursor under the word “SANITIZE” by  
pressing the OFF (<- -)key.  
Step 10  
Press the BEATER (- - -) key. Agitate the solution in  
the freezing cylinders for five minutes.  
RINSE / SANITIZE  
RINSE  
SANITIZE  
- - - - -  
EXIT  
SEL  
<- - - ->  
Step 7  
Pressing the MENU (SEL) key will give you the  
option for sanitizing the left freezing cylinder. Move  
the cursor under the word “YES”. Pressing the  
MENU (SEL) key at this time will start the flow of  
sanitizing solution into the left freezing cylinder.  
Figure 26  
SANITIZE  
Step 11  
LEFT  
SIDE  
YES  
- - -  
NO  
With a pail beneath the door spouts, open the draw  
valves and drain all the solution from the freezing  
cylinders. Press the OFF (<- -) key and close the  
draw valves.  
<- - - ->  
SEL  
Repeat Steps 6 - 7 for the right side freezing  
cylinder.  
SANITIZE  
RIGHT SIDE  
<- - - ->  
YES  
- - -  
NO  
SEL  
Step 8  
Figure 27  
Open the prime plugs. Place an empty pail under the  
door spouts. When sanitizing solution fills the  
freezing cylinders approximately 2/3 full, close the  
prime plugs.  
Step 12  
Disconnect the syrup connectors in the sanitizing  
solution.  
22  
Operating Procedures  
Model C300 NP  
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Step 5  
Priming/Brixing  
Press the PRIME (+ + +) key.  
Step 1  
Connect the syrup line to the Bag-in-Box (BIB)  
syrup.  
Step 2  
Remove the drip tray, splash shield and the lower  
front panel to gain access to the syrup sampling  
valves.  
Figure 29  
Step 3  
Open the prime plug.  
Step 6  
Slowly move the syrup sampling valve to the fully  
open position by turning the handle “down” toward  
the sampling line. Allow the liquid to run into a pail  
until all the sanitizer is removed and full strength  
product is flowing.  
Step 4  
Place the sampling valve in the OFF (center)  
position.  
Figure 30  
Brix is the ratio of syrup to water which will directly  
affect the quality and taste of the product. Brixing  
should be done before priming the freezer and when  
a change in syrup flavor has been made.  
Figure 28  
23  
Model C300 NP  
Operating Procedures  
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Step 7  
Step 9  
Pour the product from the syrup sampling valve into  
a cup. Close the syrup sampling valve by turning the  
handle to the center position.  
To adjust the brix, turn the adjustment screw located  
behind the drip tray shelf. Clockwise adjustments  
increase the amount of syrup to water, and  
counterclockwise adjustments decrease the amount  
of syrup to water. Adjust the screw in small  
increments and check the brix again.  
Figure 31  
Figure 33  
Repeat this step until a correct brix reading is  
registered.  
Step 8  
Stir the finished product. Pour a small amount of  
product over the refractometer. The brix reading  
should register 13 to 14. A reading higher than this  
would cause a darker, richer product. The  
refrigeration system would have to run longer to  
freeze this excess syrup. A reading lower than this  
could cause a freeze-up in the freezing cylinder  
because of the excess water.  
Step 10  
Once the proper brix has been achieved, turn the  
handle “up” to allow product to flow to the mix tank.  
Figure 34  
Note: The position of the handle on the syrup  
sampling valve determines the direction of product  
flow. The down position opens the syrup sampling  
valve for collecting brix samples. The center position  
shuts off the product flow. The up position directs  
the flow of product to the freezing cylinder.  
Figure 32  
24  
Operating Procedures  
Model C300 NP  
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Step 11  
120 Day Closing Procedure  
Place a pail beneath the door spout. Open the draw  
valve and drain the freezing cylinder to remove any  
incorrectly brixed product. Close the draw valve.  
We recommend that the machine be completely  
disassembled and cleaned at least every 120 days  
using the following procedures.  
Step 12  
Hold a large cup under the prime plug port on the  
door, until the liquid level (not foam) reaches  
1/4-3/8” (6-9 mm) below the prime hole. Press the  
OFF (<- -) key and then close the prime plug.  
ALWAYS FOLLOW LOCAL HEALTH CODES  
Step 13  
Press the BEATER (- - -) key. Let the unit run in the  
BEATER mode for one minute. Press the OFF (<- -)  
key.  
To disassemble the Model C300, the following items  
will be needed:  
S
S
S
S
Two cleaning pails  
Step 14  
Necessary brushes (provided with freezer)  
Cleaner  
Press the PRIME (+ + +) key. Allow the liquid level  
to fill to the prime plug hole  
Single service towels  
Repeat Steps 1 through 14 for the other freezing  
cylinder.  
Step 15  
Draining Product From the  
Freezing Cylinder  
To place the freezing cylinders in the AUTO mode,  
press the AUTO (- ->) key on both sides. When the  
unit cycles off, the product will be at serving  
viscosity.  
Step 1  
Press the BEATER (- - -) key. This will allow the  
beater to operate to push the product from the  
freezing cylinder. Open the draw valve and drain the  
product from the machine.  
Figure 35  
Step 16  
Close the lighted display when complete. Replace  
the panels and the hood, and attach with screws.  
Install the front drip tray and the splash shield on the  
front of the freezer.  
Figure 36  
25  
Model C300 NP  
Operating Procedures  
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Step 2  
Step 2  
When all the product has been drained from the  
freezing cylinder, close the draw valve and press the  
OFF (<- -) key. Discard this product.  
Pressing the MENU (SEL) key will give you the  
option for rinsing the left freezing cylinder. Move the  
cursor under the word “YES”. Pressing the MENU  
(SEL) key at this time will start the beater motor and  
deliver water and CO2 to the left cylinder.  
RINSE  
LEFT  
SIDE  
YES  
- - -  
NO  
<- - - ->  
SEL  
Step 3  
Allow the rinse water to flow into the cylinder until it  
is approximately 2/3 full. With a pail under the door  
spout, open the draw valve and drain the rinse  
water. Repeat this procedure until the rinse water  
being drawn is clear.  
Figure 37  
Repeat Steps 1 and 2 for the other freezing  
cylinder.  
Repeat Steps 2 - 3 for the right side.  
RINSE  
RIGHT SIDE  
<- - - ->  
YES  
- - -  
NO  
Rinsing  
SEL  
Step 1  
To place the left cylinder in the RINSE mode, press  
the MENU (SEL) key. Move the cursor by pressing  
the AUTO (- ->) key until the third line indicates  
RINSE / SANITIZE.  
When draining is complete, press the OFF (<- -)  
key.  
Cleaning  
OPERATOR MENU  
A B C D E F G H I  
RINSE / SANITIZE  
Step 1  
<- - - ->  
SEL  
Prepare two gallons (7.6 liters) of an approved  
cleaning solution (example: Kay-5R). USE WARM  
WATER AND FOLLOW THE MANUFACTURER'S  
SPECIFICATIONS.  
Press the MENU (SEL) key. Move the cursor under  
“RINSE” by pressing the OFF (<- -) key twice.  
Important: Make sure the cleaner is completely  
dissolved.  
RINSE / SANITIZE  
RINSE  
- - - -  
<- - - ->  
SANITIZE  
EXIT  
SEL  
Step 2  
Pour the cleaning/sanitizing solution into a clean,  
empty pail. Place the syrup line with the old syrup  
connector into the pail of cleaner.  
26  
Operating Procedures  
Model C300 NP  
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Step 3  
Step 6  
To place the left freezing cylinder in the SANITIZE  
mode, press the MENU (SEL) key. Move the cursor  
by pressing the AUTO (- ->) key until the third line  
indicates RINSE / SANITIZE. Press the MENU  
(SEL) key. Move the cursor under the word  
“SANITIZE”.  
Press the BEATER (- - -) key to agitate the solution  
in each freezing cylinder for five minutes.  
RINSE / SANITIZE  
RINSE  
SANITIZE  
- - - - -  
EXIT  
SEL  
<- - - ->  
Pressing the MENU (SEL) key will give you the  
option to sanitize the left cylinder. Move the cursor  
under the word “YES”. Pressing the MENU (SEL)  
key at this time will start the flow of cleaner/sanitizer  
through the syrup system into the freezing cylinder.  
Figure 38  
Step 7  
With a pail beneath the door spouts, open the draw  
valves and drain all the solution from the the  
freezing cylinders. Press the OFF (<- -) key and  
close the draw valves.  
SANITIZE  
LEFT  
SIDE  
YES  
- - -  
NO  
<- - - ->  
SEL  
Disassembly  
MAKE SURE THE CONTROL SWITCH IS  
IN THE “OFF” POSITION. Failure to do so may  
result in personal injury or component damage.  
Repeat this procedure for the right side freezing  
cylinder.  
Step 1  
Step 4  
Remove the following parts from the freezer and  
take them to the sink for brush cleaning.  
Open the prime plugs. Allow each cylinder to fill  
approximately 2/3 full. Close each prime plug.  
S
S
S
S
S
S
handscrews  
freezer doors  
beater assemblies and scraper blades  
drive shafts and boot seals  
front drip tray  
Step 5  
Continue filling the freezing cylinders with sanitizing  
solution until the solution purges out of each vent,  
and begins draining into the front drip tray. The  
vents are located at the top of each mix tank. Press  
the OFF (<- -) key.  
splash shield  
27  
Model C300 NP  
Operating Procedures  
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Step 3  
Remove the:  
Brush Cleaning  
S
S
S
S
S
S
S
S
seals and o-rings from the drive shafts  
Step 1  
caps, pins, and springs from freezer doors  
draw valve handles from freezer doors  
draw valves from freezer doors  
o-rings from draw valves  
prime plugs from freezer doors  
o-rings from prime plugs  
gaskets and front bearings from freezer  
doors  
baffle assembly, baffle arm, guide bearing,  
and o-ring  
Prepare a sink or a pail with an approved cleaning  
solution. USE WARM WATER AND FOLLOW THE  
MANUFACTURER'S SPECIFICATIONS (example:  
Kay-5R).  
IMPORTANT: Follow the label directions. Too  
STRONG of a solution can cause parts damage,  
while too MILD of a solution will not provide  
adequate cleaning. Make sure all brushes provided  
with the freezer are available for brush cleaning.  
S
Step 2  
Return to the freezer with a small amount of  
cleaning solution. With a single service towel, wipe  
clean the rear shell bearing surface. Brush-clean the  
rear shell bearings at the back of the freezing  
cylinders with the black bristle brush.  
Discard all o-rings and replace them with new ones.  
Note: To remove o-rings, use a single service towel  
to grasp the o-ring. Apply pressure in an upward  
direction until the o-ring pops out of its groove. With  
the other hand, push the top of the o-ring forward. It  
will roll out of the groove and can be easily removed.  
If there is more than one o-ring to be removed,  
always remove the rear o-ring first. This will allow  
the o-ring to slide over the forward rings without  
falling into the open grooves.  
10617  
Step 4  
Using a single-service towel, wipe the lubricant off  
the parts. Brush-clean all disassembled parts in the  
cleaning solution. Make sure all lubricant and syrup  
is removed. Place all the cleaned parts on a clean,  
dry surface to air-dry.  
Step 5  
Figure 39  
Wipe clean all the exterior surfaces of the freezer.  
080926  
28  
Operating Procedures  
Model C300 NP  
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Section 7  
Important: Operator Checklist  
j 6. Clean and sanitize the syrup lines regularly to  
During Cleaning and Sanitizing  
prevent syrup residue build-up that would  
restrict the proper flow of syrup.  
ALWAYS FOLLOW LOCAL HEALTH CODES  
j 7. On a regular basis, take a brix reading to  
assure a consistent quality product.  
Cleaning and sanitizing schedules are governed by  
your State or local regulatory agencies and must be  
followed accordingly. The following check points  
should be stressed during the cleaning and  
sanitizing operations.  
WE RECOMMEND CLEANING AND SANITIZING  
EVERY 120 DAYS.  
Regular Maintenance Checks  
j 1. Replace scraper blades that are nicked,  
Troubleshooting Bacterial Count  
damaged or worn down.  
j 1. Thoroughly clean and sanitize the machine  
regularly, including complete disassembly and  
brush cleaning.  
j 2. Before installing the beater, be certain that the  
scraper blades are properly attached over the  
pins.  
j 2. Use all brushes supplied for thorough  
cleaning. The brushes are specially designed  
to reach all product passageways.  
j 3. Check the rear shell bearing for signs of wear  
(excessive product leakage from the rear drip  
pans to the front drip tray).  
j 3. Use the black bristle brush to thoroughly  
clean the rear shell bearing located at the rear  
of the freezing cylinder. Be sure there is a  
generous amount of cleaning solution on the  
brush.  
j 4. Dispose of o-rings or seals if they are worn,  
torn, or fit too loosely, and replace with new  
ones.  
j 4. Using a screwdriver and a cloth towel, keep  
the rear shell bearing and the female hex  
drive socket clean and free of lubricant and  
product deposits.  
j 5. Follow all lubricating procedures as outlined in  
“Assembly”.  
j 5. Properly prepare the cleaning and sanitizing  
solutions. Read and follow the label directions  
carefully. Too strong of a solution may  
damage the parts and too weak of a solution  
will not do an adequate job of cleaning or  
sanitizing.  
j 6. Check the condenser for an accumulation of  
dirt and lint. A dirty condenser will reduce the  
efficiency and capacity of the machine. The  
condenser should be cleaned monthly by  
removing the poly-flo filter and cleaning it.  
080926  
29  
Model C300 NP  
Important: Operator Checklist  
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Winter Storage  
If the place of business is to be closed during the  
winter months, it is important to protect the freezer  
by following certain precautions, particularly if the  
building is subject to freezing conditions.  
Wrap detachable parts of the freezer such as the  
beater, the scraper blades, the drive shaft, and the  
freezer door. Place these parts in a protected, dry  
place. Rubber trim parts and gaskets can be  
protected by wrapping them with moisture-proof  
paper. All parts should be thoroughly cleaned of  
dried mix or lubrication which attract mice and other  
vermin.  
Disconnect the freezer from the main power source  
to prevent possible electrical damage.  
Your local Taylor Distributor can perform this service  
for you.  
Note: It is recommended that an authorized service  
technician perform winter storage draining, to insure  
all water has been removed. This will guard against  
freezing and rupturing of the components.  
30  
Important: Operator Checklist  
Model C300 NP  
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Section 8  
Troubleshooting Guide  
PROBLEM  
PROBABLE CAUSE  
REMEDY  
PAGE  
REF.  
23  
1. Product is too stiff.  
a. Too much water to syrup  
ratio. Improper brix  
adjustment.  
a. Adjust the brix  
accordingly.  
-- -- --  
-- -- --  
-- -- --  
-- -- --  
-- -- --  
-- -- --  
-- -- --  
-- -- --  
b. Consistency control needs b. Contact a service  
technician.  
adjustment.  
c. Torque coupling bound in  
WARM position.  
c. Contact a service  
technician.  
2. Product is too soft.  
a. Freezer in a defrost cycle.  
a. Wait for defrost cycle to  
end.  
b. Consistency control needs b. Contact a service  
technician.  
adjustment.  
c. Torque coupling bound in  
COLD position.  
c. Contact a service  
technician.  
d. Broken springs in torque  
coupling.  
d. Contact a service  
technician.  
3. No product is being  
dispensed.  
a. Product frozen-up in  
freezing cylinder.  
a. See problem No. 1.  
4. Freezer will not operate in  
the BEATER or AUTO  
mode.  
a. Unit is unplugged.  
a. Check the plug at wall  
receptacle.  
-- -- --  
11  
b. Blown fuse, or the circuit  
breaker is off.  
b. Replace the fuse or turn  
the breaker on.  
c. Beater motor is out on  
overload. Check fault  
description screen.  
c. Allow the motor to cool.  
Press the AUTO (- ->)  
key. Call a service  
technician if the beater  
motor goes out on  
overload again.  
11  
5. No compressor operation  
in the AUTO mode.  
a. Beater motor is out on  
overload. Check the fault  
description screen.  
a. Allow the motor to cool.  
Press the AUTO (- ->)  
key. Call a service  
technician if the beater  
motor goes out on  
overload again.  
-- -- --  
b. The torque coupling is  
bound in the COLD  
position.  
b. Contact a service  
technician.  
29  
c. Condenser dirty, A/C.  
d. Water supply off, W/C.  
c. Clean condenser monthly.  
d. Turn the water on.  
-- -- --  
31  
Model C300 NP  
Troubleshooting Guide  
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PROBLEM  
PROBABLE CAUSE  
REMEDY  
PAGE  
REF.  
-- -- --  
6. Unable to remove the  
drive shaft from the rear  
shell bearing.  
a. Rounded corners of hex  
end of drive shaft, drive  
coupling, or both.  
a. Replace the drive shaft, or  
call a service technician to  
replace the direct drive  
unit.  
17  
b. Lubrication of hex end of  
drive shaft.  
b. Do not lubricate the hex  
end. If necessary, contact  
a service technician for  
removal.  
-- -- --  
17  
7. Excessive loss of CO2.  
a. Leak in the CO2 system.  
a. Contact a service  
technician.  
8. Leakage from rear drip  
pan(s) into front drip tray.  
a. Seal or o-ring on drive  
shaft is worn, missing, or  
incorrectly installed.  
a. Replace or install correctly  
on drive shaft.  
-- -- --  
b. Worn rear shell bearing.  
b. Contact a service  
technician to replace rear  
shell bearing.  
18  
17  
9. Excessive mix leakage  
from door spout.  
a. Inadequate lubrication of  
draw valve o-rings.  
a. Lubricate properly.  
b. Wrong type lubricant on  
draw valve o-rings.  
b. Use food grade lubricant  
(example: Taylor Lube  
HP).  
18/ 33  
-- -- --  
-- -- --  
-- -- --  
-- -- --  
c. Worn or missing draw  
valve o-rings.  
c. Replace or install o-rings  
on draw valve.  
10. Unable to adjust brix.  
a. Syrup lines need to be  
cleaned and sanitized.  
a. Clean and sanitize syrup  
lines.  
b. Blocked flow control.  
b. Contact a service  
technician.  
11. Lack of syrup being  
supplied to machine.  
a. Loss of CO2 to propel  
syrup.  
a. Contact a service  
technician.  
b. Clogged or kinked syrup  
lines.  
b. Sanitize syrup lines  
regularly. If kinked, repair  
or replace.  
32  
Troubleshooting Guide  
Model C300 NP  
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Section 9  
Parts Replacement Schedule  
PART DESCRIPTION  
EVERY 4 MONTHS  
EVERY 8 MONTHS  
ANNUALLY  
Scraper Blade  
X
Drive Shaft Seal  
X
X
X
X
X
X
Drive Shaft O-Ring  
Freezer Door Gasket  
Draw Valve O-Ring  
Front Bearing  
Prime Plug O-Ring  
Black Bristle Brush, 1” x 2”  
Inspect & Replace if  
Necessary  
Minimum  
Minimum  
Minimum  
Minimum  
Double Ended Brush  
Inspect & Replace if  
Necessary  
White Bristle Brush, 1-1/2” x 2”  
White Bristle Brush, 3” x 7”  
Inspect & Replace if  
Necessary  
Inspect & Replace if  
Necessary  
33  
Model C300 NP  
Parts Replacement Schedule  
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Section 10  
Parts List  
080207  
34  
Parts List  
Model C300 NP  
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Model C300 NP  
Parts List  
35  
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081110  
36  
Parts List  
Model C300 NP  
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Model C300 NP  
Parts List  
37  
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38  
Parts List  
Model C300 NP  
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Model C300 NP  
Parts List  
39  
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40  
Parts List  
Model C300 NP  
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Model C300 NP  
Parts List  
41  
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42  
Parts List  
Model C300 NP  
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C300NP  
056828-27  
5/11  
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C300NP  
056828-33  
5/11  
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C300NP  
056828-58  
5/11  
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