TRENDnet Network Cables TU2 EX5 User Manual

Quick Installation Guide  
TU2-EX5  
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Troubleshooting  
Q1: My computer does not detect my USB peripheral device when I plug it into  
the TU2-EX5. What should I do?  
A1: First, verify the USB device on the host computer are installed properly. Right  
click on My Computer -> Properties. Click on Hardware, then Device Manager.  
Double click on Universal Serial Bus Controllers. Make sure that Generic USB  
Hub is listed and there is no yellow question mark or exclamation point. Second,  
try plugging the device into a different USB port on the computer.  
Q2: My USB peripheral is getting less than 480Mbps data transfer rate when  
connected through the TU2-EX5. What should I do?  
A2: First, verify that the TU2-EX5 is connected to a USB 2.0 port on your  
computer. Second, make sure that your USB peripheral device supports USB 2.0.  
Q3: Can I cascade 2 or more TU2-EX5 together?  
A3: You can cascade a total of five TU2-EX5 units together.  
IIf you still encounter problems or have any questions regarding the TU2-EX5, please  
contact TRENDnet's Technical Support Department.  
Certifications  
This equipment has been tested and found to comply with FCC and CE Rules.  
Operation is subject to the following two conditions:  
(1) This device may not cause harmful interference.  
(2) This device must accept any interference received.  
Including interference that may cause undesired operation.  
Waste electrical and electronic products must not  
be disposed of with household waste. Please  
recycle where facilities exist. Check with you  
LocalAuthority orRetailer forrecycling advice.  
NOTE: THE MANUFACTURER IS NOT RESPONSIBLE FOR ANY RADIO OR TV  
INTERFERENCE CAUSED BY UNAUTHORIZED MODIFICATIONS TO THIS  
EQUIPMENT. SUCH MODIFICATIONS COULD VOID THE USER’S AUTHORITY TO  
OPERATE THE EQUIPMENT.  
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Limited Warranty  
TRENDnet warrants its products against defects in material and workmanship, under  
normal use and service, for the following lengths of time from the date of purchase.  
TU2-EX5 - 2-Year Warranty  
If a product does not operate as warranted above during the applicable warranty period,  
TRENDnet shall, at its option and expense, repair the defective product or deliver to  
customer an equivalent product to replace the defective item. All products that are  
replaced will become the property of TRENDnet. Replacement products may be new or  
reconditioned.  
TRENDnet shall not be responsible for any software, firmware, information, or memory  
data of customer contained in, stored on, or integrated with any products returned to  
TRENDnet pursuant to any warranty.  
There are no user serviceable parts inside the product. Do not remove or attempt to  
service the product through any unauthorized service center. This warranty is voided if  
(i) the product has been modified or repaired by any unauthorized service center, (ii) the  
product was subject to accident, abuse, or improper use (iii) the product was subject to  
conditions more severe than those specified in the manual.  
Warranty service may be obtained by contacting TRENDnet office within the applicable  
warranty period for a Return Material Authorization (RMA) number, accompanied by a  
copy of the dated proof of the purchase. Products returned to TRENDnet must be pre-  
authorized by TRENDnet with RMA number marked on the outside of the package, and  
sent prepaid, insured and packaged appropriately for safe shipment.  
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WARRANTIES EXCLUSIVE: IF THE TRENDNET PRODUCT DOES NOT OPERATE  
AS WARRANTED ABOVE, THE CUSTOMER’S SOLE REMEDY SHALL BE, AT  
TRENDNET’S OPTION, REPAIR OR REPLACEMENT. THE FOREGOING  
WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER  
WARRANTIES, EXPRESSED OR IMPLIED, EITHER IN FACT OR BY OPERATION OF  
LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES OF  
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. TRENDNET  
NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT  
ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION,  
MAINTENANCE OR USE OF TRENDNET’S PRODUCTS.  
TRENDNET SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND  
EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT IN THE PRODUCT DOES  
NOT EXIST OR WAS CAUSED BY CUSTOMER’S OR ANY THIRD PERSON’S  
MISUSE, NEGLECT, IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED  
ATTEMPTS TO REPAIR OR MODIFY, OR ANY OTHER CAUSE BEYOND THE  
RANGE OF THE INTENDED USE, OR BY ACCIDENT, FIRE, LIGHTNING, OR OTHER  
HAZARD.  
LIMITATION OF LIABILITY: TO THE FULL EXTENT ALLOWED BY LAW TRENDNET  
ALSO EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER  
BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL,  
CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND,  
OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF  
INFORMATION OR DATE, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN  
CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE,  
PERFORMANCE, FAILURE, OR INTERRUPTION OF THE POSSIBILITY OF SUCH  
DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT, OR REFUND  
OF THE PURCHASE PRICE PAID, AT TRENDNET’S OPTION. THIS DISCLAIMER OF  
LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED  
HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE.  
Governing Law: This Limited Warranty shall be governed by the laws of the state of  
California.  
Note: AC/DC Power Adapter, Cooling Fan, and Power Supply carry 1-Year Warranty  
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TRENDnet Technical Support  
.
US Canada  
Toll Free Telephone: 1(866) 845-3673  
24/7 Tech Support  
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Europe (Germany France Italy Spain Switzerland UK)  
Toll Free Telephone: +00800 60 76 76 67  
English/Espanol - 24/7  
Francais/Deutsch - 11am-8pm, Monday - Friday MET  
Worldwide  
Telephone: +(31) (0) 20 504 05 35  
English/Espanol - 24/7  
Francais/Deutsch - 11am-8pm, Monday - Friday MET  
Product Warranty Registration  
Please take a moment to register your product online.  
3135 Kashiwa Street  
Torrance, CA 90505  
USA  
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Copyright ©2006. All Rights Reserved. TRENDnet.  

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