TABLE OF CONTENT
1. Contents of Package
1
1
2. Comprehensive Modem Installation Instructions
2.1
Modem Installation
1
1
2.2
Hardware Installation
2.3
System Setup
3
2.3.1
2.3.2
2.3.3
2.3.4
2.3.5
2.3.6
2.3.7
2.3.8
2.4
Setup Instructions for Windows 98
Uninstall Modem from Windows 98
Setup Instructions for Windows Me
Uninstall Modem from Windows Me
Setup Instructions for Windows 2000
Uninstall Modem from Windows 2000
Setup Instructions for Windows XP
Uninstall Modem from Windows XP
Testing your modem
3
4
5
6
7
9
10
12
13
13
2.5
Install Communication Software
3. Troubleshooting
14
Appendix 1:
Appendix 2:
Appendix 3:
Appendix 4:
Appendix 5:
Modem Specifications..…..............….......16
AT Command Set ………...............……....17
S-Register Summary ……..............….......22
Result Codes Summary..…..............….....25
Government Compliance...............……....27
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Section 2.3.2
Uninstall Modem from Windows 98
Section 2.3
System Setup
Section 2.3.1
Setup instructions for Windows 98
STEP 1. Open Control Panel window, then click Add/Remove Programs icon.
STEP 1. After you complete the modem hardware installation and turn on your PC, Windows system will
automatically detect your new added devices. Windows system will prompt you with an Add New
Hardware Wizard.
STEP 2. Choose Agere Systems PCI Soft Modem device in stall/Uninstall tab, then click on
Then click on Cancel.
Add/Remove… .
STEP 2. Insert the Modem Driver CD-ROM disk attached with your modem into the CD-ROM drive device,
Then run <CD-ROM letter>:\drivers\Win98\Setup.exe as shown in figure.
Then click on OK
STEP 3. And then, a prompt screen will ask you to ensure to install the modem driver.
STEP 3. Click Yes to ensure to remove Agere Systems PCI Soft Modem device and its drivers.
Then click OK.
The setup utility will copy the needed files into windows system.
STEP 4. If there is no error message while the system is installing, your modem has been set up properly
and functionally.
STEP 4. Click Yes to restart your computer for all of the changes to take effect.
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Section 2.3.4
Uninstall Modem from Windows Me
Section 2.3.3
Setup instructions for Windows Me
STEP 1. Open Control Panel window, then click on Add/Remove Programs icon.
STEP 1. After you complete the modem hardware installation and turn on your PC, Windows system will
automatically detect and install your new added devices. Windows system will prompt you with an
Add New Hardware Wizard.
Click on Cancel.
STEP 2. Choose Agere Systems PCI Soft Modem device in Install/Uninstall tab, then click on
Add/Remove...
STEP 2. Insert the Modem Driver CD-ROM disk attached with your modem into the CD-ROM drive device,
then run <CD-ROM letter>:\drivers\WinMe\SETUP.EXE to upgrade the modem driver as shown
in figure.
Then click on OK.
STEP 3. And then, a prompt screen will ask you to ensure to install the modem driver.
STEP 3. Click Yes to ensure to remove Agere Systems PCI Soft Modem device and its drivers.
Then click OK.
The setup utility will copy the needed files into windows system.
STEP 4. If there is no error message while the system is installing, your modem has been set up properly
and functionally.
STEP 4. Click Yes to restart your computer for all of the changes to take effect.
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STEP 4. The prompt screens will be warning you that the digital signature of programs have not found as
Section 2.3.5
Setup instructions for Windows 2000
shown in figure.
STEP 1. After you complete the modem hardware installation and turn on your PC, Windows system will
automatically detect your new added devices. Windows system will prompt you with an Add New
Hardware Wizard.
Please always click on Yes.
STEP 5. If there is no error message while the system is installing, your modem has been set up properly
and functionally.
Click on Cancel.
STEP 2. Insert the Modem Driver CD-ROM disk attached with your modem into the CD-ROM drive device,
then run <CD-ROM letter>:\drivers\Win2K&XP\Setup.exe as shown in figure.
Then click on OK.
STEP 3. And then, a prompt screen will ask you to ensure to install the modem driver.
Then click on OK.
The setup utility will copy the needed files into windows system.
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Section 2.3.6
Uninstall Modem from Windows 2000
Section 2.3.7
Setup instructions for Windows XP
STEP 1. Open Control Panel window and choose Add/Remove Programs icon.
STEP 1. After you complete the modem hardware installation and turn on your PC, Windows system will
automatically detect and install your new added devices. Windows system will prompt you with an
Add New Hardware Wizard.
Click on Cancel.
STEP 2. Select Agere Systems PCI Soft Modem device in Change or Remove Programs tab, then click
on Change/Remove.
STEP 2. Insert the Modem Driver CD-ROM disk attached with your modem into the CD-ROM drive device,
Then run <CD-ROM letter>:\Drivers\Win2K&XP\SETUP.EXE to upgrade the modem driver as
shown in figure.
Then click on OK.
STEP 3. Click Yes to ensure to remove Agere Systems PCI Soft Modem device and its drivers.
STEP 3. And then, a prompt screen will ask you to ensure to install the modem driver.
STEP 4. Click Yes to restart your computer for all of the changes to take effect.
Then click OK.
The setup utility will copy the needed files into windows system.
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STEP 4. The prompt screens will be warning you that the digital signature of programs have not found as
Section 2.3.8
Uninstall Modem from Windows XP
shown in figure.
STEP 1. Open Control Panel window, then click on Add or Remove Programs icon.
Please always click on Yes.
STEP 5. If there is no error message while the system is installing, your modem has been set up properly
STEP 2. Choose Agere Systems PCI Soft Modem device in Change or Remove Programs tab, then
and functionally.
click on Change/Remove.
STEP 3. Click Yes to ensure to remove Agere Systems PCI Soft Modem device and its drivers.
STEP 4. Click Yes to restart your computer for all of the changes to take effect.
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Section 3
Troubleshooting
Section 2.4
Testing Your Modem
Your modem is designed to provide reliable and trouble-free functionality, however, should you experience
any difficulty, the information contained in this section will assist you in determining and resolving the source
of the problem.
Before you set up your software, start with a quick test to check that your modem is working. Once you have
determined that your modem is setup properly, go on to Section 2.5 Install Communication Software to
install your communications software. If you are having problems, see Section 3 Troubleshooting.
Problem: Modem does not respond to AT commands
Possible solutions:
Click on Start and point to Setting. Then click on Control Panel. When the Control Panel window opens.
Scroll down to the Modem icon and double click on it. Click on the Diagnostics tab and highlight the COM
port for your modem. Then click on More Info, your computer will automatically communicate with your new
modem using AT commands and receiving responses from your modem. A list of response means the modem
is setup properly.
1.
Make sure the modem is not configured with a conflicting COM port and IRQ setting. Make sure the
communication software is configured with the correct COM and IRQ settings (the same COM port and
IRQ as the modem). Your communications software will not be able to send or receive any data if it is
not configured to match the COM port and IRQ settings for the modem.
DOS based communication program is not working with this modem neither can you operate the modem
in MS-DOS prompt screen.
Section 2.5
Install Communication Software
You can install the communication software from the CD-ROM disc attached with your new modem. Please
consult the software manual in the CD-ROM disc for the detail of software installation.
2.
Make sure the modem is properly initialized using the driver software. The software may improperly
Initialize your modem because you have selected an incorrect modem type. You may also be prompted
to enter an initialization string by the software. Use AT&F as your initialization string.
You do not have to use the communication software attached with your new modem. The modem was
designed for and tested using a wide range of communications software packages. Many communication
applications identify the modem automatically and configure themselves for the correct operating settings.
Some of the communication applications will ask you to select the type of modem you are using. Select a
Generic Fax class 1 modem will let you use basic communication and fax functions.
Problem: Modem dials but does not connect
Possible solutions:
1.
2.
Be sure the IRQ setting is identical on the modem and the software.
Make sure that the phone line is working properly. A noisy line will prevent proper modem operation.
Problem: Modem makes a connection but no data appears on screen
Possible solutions:
1.
Make sure all communication parameters (baud rate, data, stop, and parity bits) are properly configured
and are identical on both sides. Be certain hardware flow control (RTS/CTS - default) is enabled in both
the modem and the communication software.
2.
3.
Press the ENTER key several times. The remote system may be waiting to receive your data before it
begins.
Make sure the correct terminal emulation mode is being used in the software (refer to software manual).
Problem: Modem displays errors while on-line with a remote modem
Possible solutions:
1.
2.
Make sure Call Waiting is turned off.
Make sure RTS/CTS hardware flow control is enabled (do not use XON/XOFF software flow control
when transferring binary files).
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3.
Make sure the data speed is not faster than your computer capability. Operating too many applications
at the same time may cause communication problem. Close unnecessary application in your system.
Appendix 1
Modem Specifications
Modulation standards: V.92, V.90, V.34, V.32bis, V.32, V.29, V.27ter, V.22bis, V.23,V.22, V.21,V.17,
Bell212/103
Problem: Modem exhibits poor voice recording or playback
Possible solutions:
Compression
Error Correction
Host Interface
FAX Group
: V.44, V.42bis, MNP Class 5
: V.42, MNP Class 2-4
: PCI bus
1.
Make sure the correct modem type is selected in the Voice/FAX software. Volume adjustment is
available in control panel.
2.
Make sure your computer is fast enough to handle voice operations (38.4 Kbps). Voice operations are
CPU intensive and require a better CPU sharing when running under Windows.
: Group III
FAX Command
: EIA/TIA 578 class 1
Problem: No dial tone
Possible solutions:
1.
2.
Ensure that the telephone cord it securely connected at both modem and wall outlet.
Unplug the telephone cord from the computer and connect it directly to a telephone from the wall outlet.
Check for a dial tone. If there is none, the problem is in the telephone cord or system. Call your
telephone service provider.
3.
4.
Double-check your country setting. Different country setting will cause different modem performance.
Please select the correct country as you located.
Check modem performance with a direct line from your telephone company. Some PBXs may cause the
telephone line condition change and affect modem performance.
Problem: The modem does not answer incoming calls
Possible solutions:
1.
Ensure that the automatic answer parameter is set to one of the enabled options, using the ATS0
command (ATS0=1 to answer after one ring, and so on).
2.
Ensure that no other devices, such as fax or answering machines, are answering calls before the
modem does.
If you cannot resolve your situation after reading this section, contact your dealer or vendor for assistance.
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Appendix 2
AT command set
AT
Command prefix
,
Pause the time specified in S-register S8
Flash hook
Executing commands
Your modem is in Command Mode upon power-on and is ready to receive and execute AT commands. The
modem remains in Command Mode until it makes a connection with a remote modem. Commands may be
sent to the modem from an attached terminal or a PC running a communication program. This modem is
designed to operate at common DTE speeds ranging from 115.2 Kbps to 300 bps. All commands and data
must be issued to the modem using one of the valid DTE speeds.
!
@
^
Wait for quiet answer
Disable data calling tone transmission
Bong tone detection
$
;
Return to command mode
E0
E1
H0
H1
I0
Disables echo
Enables echo
AT commands and format
All commands must begin with the AT prefix, followed by the command letter and ended with the ENTER key.
All default settings are printed in bold text. Spaces are allowed in the command string to increase command
line readability but are ignored by the modem during command execution. All commands may be typed in
either upper or lower case, but not mixed. A command issued without any parameters is considered as
specifying the same command with a parameter of "0".
Hang up the telephone line
Pick up the telephone line
Reports modem identify string and driver version number
Calculate ROM checksum and report it to DTE
Verifies ROM checksum and report OK or ERROR
Report modem identify string and driver version number
Report firmware version for datapump
I1
I2
Example: ATL [ENTER]
I3
This command causes your modem to lower its speaker volume.
I4
I5
Report the board/firmware ID, country ID and subsystem vendor ID
Report country ID
I9
AT Command Summary
I11
L0
L1
L2
L3
M0
M1
M2
M3
N0
Report connection information
AT
Command prefix
Low speaker volume
A/
Repeat last command
Low speaker volume
A
Answer
Medium speaker volume
B0
B1
B15
B16
D
Select V.22/V.21
High speaker volume
Select B212A/B103
Speaker always off
Select V.21 when the modem is at 300 BPS
Select Bell 103J when the modem is at 300 BPS
Dial
Speaker on until carrier present
Speaker always on
Speaker off during dialing; speaker on until carrier present
Handshake only at the communication standard specified by S37 and
ATB command
0 - 9
Dialing digits
N1
Begin the handshake at the communication standard specified by s37 and ATB,
and fallback to lower speed may occur
Return to data mode
ABCD*# Tone dial characters
L
Redial last number
Pulse dial
O0
O1
O3
P
P
Retrain and return to data mode
Rate re-negotiation and return to data mode
Select pulse dialing
T
Tone dial
V
The modem switches to speakerphone mode and dials the number
The modem goes into answer mode directly after finish dialing
Dial stored telephone number n
R
Q0
Q1
Sn
Enables result code
S=n
W
Disables result code
Wait for dial tone
Select S-register n; refer to S-register summary for the details
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AT
Command prefix
Write x to S-register n; refer to S-register summary for the details
AT
Command prefix
Sn=x
Sn?
T
&Q6
&Q8
Same as &Q0
Read from S-register n; refer to S-register summary for the details
Select tone dialing
Select MNP error control mode. If fail to connect, the modem will fallback according to
current setting in S36
V0
Choose numeric form result code
&Q9
Select V42 or MNP error control mode. If fails to establish, the modem will fallback
according to current setting in S36
DSR always ON
V1
Choose verbose form result code
W0
W1
W2
X0
Reports DTE connect speed result code, disable protocol result codes
Reports DTE connect speed result code, enable protocol result codes
Reports DCE connect speed result code, enable protocol result codes
Enables result code 0-4; disables dial tone and busy tone detection
Enables result code 0-5,10 and above; disables dial tone and busy tone detection
Enables result code 0-6, 10 and above; enables dial tone detection and disables busy
tone detection
&S0
&S1
&T0
&T1
&T3
&T6
&V
DSR ON only during handshaking and when carrier is lost
Terminates test in progress
Initiates local analog loopback(LAL)
Initiates local digital loopback
Initiates remote digital loopback(RDL)
View active profile, stored user profile and stored telephone number
Stores active profile into user profile
Stores telephone number x(up to 40 digits) to location n(0-3).I301 V.90
View number in blacklist
X1
X2
X3
Enables result code 0-5,7,10 and above; disables dial tone detection and enables busy
tone detection
&W
&Zn=x
%B
X4
Enables result code 0-7, 10 and above; enables dial tone and busy tone detection
Reset modem and recalls user profile
Z
%C0
%C1
%E0
%E1
%E2
-C0
Disables data compression
Enables data compression
Disables fallback and fall forward
Enables fallback, disables fall forward
Enables fallback and fall forward
Disables calling tone
&C0
&C1
&D0
&D1
Ignores carrier status; CD always ON
CD set according to carrier status
Ignores DTR
Modem switches from data mode to command mode when an ON-to-OFF transition of
DTR occurs
&D2
When DTR switches OFF , the modem goes on-hook and disables
auto-answer
-C1
Enables 1300 Hz calling tone
Control V.90 downstream speed
n = 0 V.90 disabled
-V90=n
&D3
&F
Reset modem and recall user profile when DTR switches OFF
Load factory defaults
n = 1
n = 2
n = 3
n = 4
n = 5
n = 6
n = 7
n = 8
n = 9
Auto rate
&G0
&G1
&G2
&K0
&K3
&K4
&M0
&P0
&P1
&P2
&Q0
&Q5
Disables guard tone
28000 BPS
Enables 550 Hz guard tone
29333 BPS
Enables 1800 Hz guard tone
30666 BPS
Disables flow control
32000 BPS
Enables CTS/RTS hardware flow control
Enables XON/XOFF software flow control
33333 BPS
34666 BPS
Select asyncronous buffer mode
36000 BPS
Select 10 pps pulse dial with 39%/61% make/break ratio
Select 10 pps pulse dial with 33%/67% make/break ratio
Select 20 pps pulse dial with 33%/67% make/break ratio
Select asynchronous buffer mode
37333 BPS
n = 10
n = 11
n = 12
n = 13
38666 BPS
40000 BPS
41333 BPS
42666 BPS
Select Error control mode
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Appendix 3
Register
S-Register Summary
Function
AT
Command prefix
Default Range
Units
n = 14
n = 15
n = 16
n = 17
n = 18
n = 19
n = 20
n = 21
44000 BPS
45333 BPS
46666 BPS
48000 BPS
49333 BPS
50666 BPS
52000 BPS
53333 BPS
S0*
S1*
S2*
S3
No. of rings to start auto-answer 0
0-255
0-255
0-255
0-127
0-127
0-32,127
2-65
ring
Ring count
0
ring
Escape character
43
13
10
8
ASCII
ASCII
ASCII
ASCII
second
second
second
0.1second
msec
Carriage return character
Line feed character
Backspace character
Wait before dialing
Wait for carrier
S4
S5
S6*
S7*
S8*
S10*
S11*
S12*
S14*
2
-V90?
\A0
\A1
\A2
\A3
\Bn
\G0
\G1
\J0
Reports current V.90 setting
50
2
1-255
0-65
Set maximum MNP block size to 64 characters
Set maximum MNP block size to 128 characters
Set maximum MNP block size to 192 characters
Set maximum MNP block size to 256 characters
Transmit break in n*100ms (n = 0-9)
Pause time for dial modifier ,
Lost carrier hang up delay
DTMF dialing speed
Escape guard time
Bit-mapped register
20
95
50
-
1-254
50-150
0-255
0-255
20 msec
-
Disables XON/XOFF flow control between local and remote modems
Enables XON/XOFF flow control between local and remote modems
Disables DTE speed adjust
Bit 0,1,2
Bit 3
Reserved
=
0
V0 is selected
V1 is selected
Reserved
=
1
\J1
Enables DTE speed adjust
Bit 4,5
Bit 6
\Kn
\N0
\N1
\N2
\N3
\N4
\Q0
\Q1
\Q2
\Q3
\Tn
\V0
\V1
\X0
\X1
Set break control (n=0-5, default is 5).
Select normal mode
=
0
10 PPS pulse dialing(&P0, &P1)
20 PPS pulse dialing(&P2)
Reserved
=
1
Select normal mode
Bit 7
Select MNP reliable mode
S21*
Bit-mapped register
Bit0,1,2
-
0-255
-
Select V.42 auto-reliable mode
Reserved
Select V.42 reliable mode
Bit 4-3
=
=
=
=
=
=
00 &D0 is selected
01 &D1 is selected
10 &D2 is selected
11 &D3 is selected
Disables flow control
Enables XON/XOFF software flow control
Enables CTS hardware flow control
Enables CTS/RTS hardware flow control
Set inactivity timer in minutes(n=0-255, default is 0)
Disables protocol result code appended to DCE speed
Enables protocol result code appended to DCE speed
Process XON/XOFF character as flow control character only
Process XON/XOFF character as flow control character and pass through to local DTE
or remote modem
Bit 5
0
&C0 is selected
&C1 is selected
Reserved
-
1
Bit 6,7
S22*
Bit-mapped register
Bit 0,1,2,3
0-255
-
Reserved
Bit 6-4
=
=
=
=
=
000 X0 is selected
001 Reserved
Notes:
010 Reserved
The default setting of commands is in bold Italic text format.
011 Reserved
100 X1 is selected
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Register
Function
Default Range
Units
Register
Function
Default Range
Units
=
101 X2 is selected
=
1
2
3
4
5
6
7
8
9
Auto rate
32K BPS
34K BPS
36K BPS
38K BPS
40K BPS
42K BPS
44K BPS
46K BPS
=
=
=
=
110 X3 is selected
=
=
=
=
=
=
=
=
=
=
=
=
=
111 X4 is selected
Bit 7
0
33/67 M/B ratio is selected(&P1, &P2)
39/61 M/B ratio is selected(&P0)
0-1
1
S28*
Control V.34 modulation
1
-
=
=
0
Disables V.34 modulation
1
Enables V.34 modulation
S30*
S32*
S33*
S35*
Inactivity timer
0
0-255
0-255
0-5
minute
Synthetic ring volume
Synthetic ring frequency
Data calling tone
10
0
-
-
10 48K BPS
11 50K BPS
12 52K BPS
13 54K BPS
14 56K BPS
0
0-1
=
0
Disables data calling
=
1
Enables data calling
S37*
Maximum line speed attempted 0
0-19
-
S48*
Error control feature
7
7,128
-
=
=
=
=
=
=
=
=
=
=
=
=
=
=
=
=
=
=
=
=
0
1
2
3
4
5
6
7
8
9
Auto rate
Reserved
1200/75 bps
300 BPS
=
7
Negotiation enabled
=
128 Negotiation disabled
S89*
Sleep mode timer
10
7
0,5-65
second
S108 *
Network codec type
7,22,33
-
Reserved
1200 BPS
2400 BPS
4800 BPS
7200 BPS
9600 BPS
=
=
=
7
Specified by central site mode
22 u-law
33 A-law
Notes : The value of the S-registers marked with (*) were saved in NVRAM
10 12000 BPS
11 14400 BPS
12 16800 BPS
13 19200 BPS
14 21600 BPS
15 24000 BPS
16 26400 BPS
17 28800 BPS
18
19 33600 BPS
K56flex downstream rate
31200 BPS
S38*
1
0-14
-
=
0
Disables K56flex
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TFM-PCIV92A User’s Guide
TFM-PCIV92A User’s Guide
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Appendix 4
Result Codes Summary
Verbose Code
Numeric Code
Verbose Code
Numeric Code
CONNECT 38000 EC*
CONNECT 38400 EC*
CONNECT 38666 EC*
CONNECT 40000 EC*
CONNECT 41333 EC*
CONNECT 42000 EC*
CONNECT 42666 EC*
CONNECT 44000 EC*
CONNECT 45333 EC*
CONNECT 46000 EC*
CONNECT 46666 EC*
CONNECT 48000 EC*
CONNECT 49333 EC*
CONNECT 50000 EC*
CONNECT 50666 EC*
CONNECT 52000 EC*
CONNECT 53333 EC*
CONNECT 54000 EC*
CONNECT 54666 EC*
CONNECT 56000 EC*
CONNECT 57600 EC*
CONNECT 115200 EC*
73
OK
0
28
CONNECT
RING
1
106
74
2
NO CARRIER
ERROR
3
107
75
4
CONNECT 1200 EC*
5
108
76
NO DIAL TONE
6
BUSY
7
109
77
NO ANSWER
8
DELAYED
88
89
90
40
10
11
24
12
25
13
86
14
55
56
57
100
58
101
102
59
70
103
60
71
104
72
105
110
78
BLACKLISTED
BLACKLIST FULL
111
79
CONNECT 300 EC*
CONNECT 2400 EC*
CONNECT 4800 EC*
CONNECT 7200 EC*
CONNECT 9600 EC*
CONNECT 12000 EC*
CONNECT 14400 EC*
CONNECT 16800 EC*
CONNECT 19200 EC*
CONNECT 21600 EC*
CONNECT 24000 EC*
CONNECT 26400 EC*
CONNECT 28000 EC*
CONNECT 28800 EC*
CONNECT 29333 EC*
CONNECT 30666 EC*
CONNECT 31200 EC*
CONNECT 32000 EC*
CONNECT 33333 EC*
CONNECT 33600 EC*
CONNECT 34000 EC*
CONNECT 34666 EC*
CONNECT 36000 EC*
CONNECT 37333 EC*
112
80
113
81
114
82
18
87
Note:
* EC only appear when the extended result codes configuration option is enabled. EC is
replaced by one of the following symbols, depending upon the error control method used:
V.42bis
V.42
- V.42 error control and V.42bis data compression.
- V.42 error control only.
MNP5
MNP4
NoEC
- MNP class 4 error control and MNP class 5 data compression.
- MNP class 4 error control only.
- No error control protocol.
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TFM-PCIV92A User’s Guide
TFM-PCIV92A User’s Guide
_________________________________________________________________________________________________________________________
_________________________________________________________________________________________________________________________
Appendix 5 Government compliance notices
FCC compliance
DOC compliance information
NOTICE: The Canadian Department of Communications label identifies certified equipment. This certification
means that the equipment meets certain telecommunications network protective, operational and safety
requirements. The Department does not guarantee the equipment will operate to the user’s satisfaction.
Before installing this equipment, users ensure that it is permissible to be connected to the facilities of the local
Telecommunications Company. The equipment must also be installed using an acceptable method of
connection. The customer should be aware that compliance with the above conditions might not prevent
degradation of service in some situations.
This equipment complies with Part 68 of the FCC Rules. On this equipment is a label that contains, among
other information, the FCC registration number and Ringer Equivalence Number (REN) for this equipment.
You must, upon request, provide this information to your telephone company.
If your telephone equipment causes harm to the telephone network, the Telephone Company may discontinue
your service temporarily. If possible, they will notify in advance. But, if advance notice isn’t practical, you will
be notified as soon as possible. You will be informed of your right to file a complaint with the FCC.
Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by
the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may
give the telecommunications company cause to request the user to disconnect the equipment.
Your telephone company may make changes in its facilities, equipment, operations, or procedures that could
affect proper operation of your equipment. If they do, you will be notified in advance to give you an opportunity
to maintain uninterrupted telephone service.
The FCC prohibits this equipment to be connected to party lines or coin-telephone service.
In the event that this equipment should fail to operate properly, disconnect the equipment from the phone line
to determine if it is causing the problem. If the problem is with the equipment, discontinue use and contact
your dealer or vendor.
Users should ensure for their own protection that the electrical ground connections of the power utility,
telephone lines and internal metallic water pipe system, if present, are connected together. This precaution
may be particularly important in rural areas.
CAUTION: Users should not attempt to make such connections themselves, but should contact the
appropriate electric inspection authority, or electrician, as appropriate.
FCC Class B statement
NOTICE: The Load Number (LN) assigned to each terminal device denotes the percentage of the total load to
be connected to a telephone loop which is used by the device, to prevent overloading. The termination on a
loop may consist of any combination of devices subject only to the requirement that the sum of the Load
Numbers of all the devices does not exceed 100.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy, and if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
European CTR 21 compliance
The equipment has been approved in accordance with Council Decision 98/482/EC for pan-European single
terminal connection to the public switched telephone network (PSTN). However, due to differences between
the individual PSTNs provided in different countries, the approval does not, of itself, give an unconditional
assurance of successful operation on every PSTN network termination point. In the event of problem, you
should contact your equipment supplier in the first instance.
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Note: The manufacturer should ensure that the vendor and user of the equipment is clearly informed of the
above information by means of package and /or user manuals of the forms of user instructions.
Notice: 1) Shielded cables, if any, must be used in order to comply with the emission limits.
2) Any change or modification not expressly approved by the Grantee of the equipment
authorization could void the userٛ s authority to operate the equipment.
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ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION
MAINTENANCE OR USE OF TRENDWARE’S PRODUCTS.
Limited Warranty
TRENDware warrants its products against defects in material and workmanship, under
normal use and service, for the following lengths of time from the date of purchase.
TRENDWARE SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND
EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT IN THE PRODUCT DOES
NOT EXIST OR WAS CAUSED BY CUSTOMER’S OR ANY THIRD PERSON’S MISUSE,
NEGLECT, IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO
REPAIR OR MODIFY, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE
INTENDED USE, OR BY ACCIDENT, FIRE, LIGHTNING, OR OTHER HAZARD.
TFM-PCIV92A – 3 Years Warranty
If a product does not operate as warranted above during the applicable warranty period,
TRENDware shall, at its option and expense, repair the defective product or part, deliver to
customer an equivalent product or part to replace the defective item, or refund to customer
the purchase price paid for the defective product. All products that are replaced will
become the property of TRENDware. Replacement products may be new or
reconditioned.
LIMITATION OF LIABILITY: TO THE FULL EXTENT ALLOWED BY LAW TRENDWARE
ALSO EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER
BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL,
CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR
FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF
INFORMATION OR DATE, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN
CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE,
PERFORMANCE, FAILURE, OR INTERRUPTION OF THE POSSIBILITY OF SUCH
DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT, OR REFUND OF
THE PURCHASE PRICE PAID, AT TRENDWARE’S OPTION. THIS DISCLAIMER OF
LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED
HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE.
TRENDware shall not be responsible for any software, firmware, information, or memory
data of customer contained in, stored on, or integrated with any products returned to
TRENDware pursuant to any warranty.
There are no user serviceable parts inside the product. Do not remove or attempt to
service the product by any unauthorized service center. This warranty is voided if (i) the
product has been modified or repaired by any unauthorized service center, (ii) the product
was subject to accident, abuse, or improper use (iii) the product was subject to conditions
more severe than those specified in the manual.
Governing Law: This Limited Warranty shall be governed by the laws of the state of
California.
Technical Support
Warranty service may be obtained by contacting TRENDware office within the applicable
warranty period for a Return Material Authorization (RMA) number, accompanied by a copy
of the dated proof of the purchase. Products returned to TRENDware must be
pre-authorized by TRENDware with RMA number marked on the outside of the package,
and sent prepaid, insured and packaged appropriately for safe shipment.
You can find the most recent driver/firmware/software and user documentations on the
TRENDware website. TRENDware provides FREE technical support for all
customers for the duration of the warranty period on this product.
WARRANTIES EXCLUSIVE: IF THE TRENDWARE PRODUCT DOES NOT OPERATE AS
WARRANTED ABOVE, THE CUSTOMER’S SOLE REMEDY SHALL BE, AT
TRENDWARE’S OPTION, REPAIR OR REPLACEMENT. THE FOREGOING
WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER
WARRANTIES, EXPRESSED OR IMPLIED, EITHER IN FACT OR BY OPERATION OF
LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES OF
TRENDware Technical Support
Tel: +1-310-891-1100
Fax: +1-310-8911111
E-mail: [email protected]
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. TRENDWARE
NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT
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