TRENDnet Modem TFM PCIV92A User Manual

TABLE OF CONTENT  
1. Contents of Package  
1
1
2. Comprehensive Modem Installation Instructions  
2.1  
Modem Installation  
1
1
2.2  
Hardware Installation  
2.3  
System Setup  
3
2.3.1  
2.3.2  
2.3.3  
2.3.4  
2.3.5  
2.3.6  
2.3.7  
2.3.8  
2.4  
Setup Instructions for Windows 98  
Uninstall Modem from Windows 98  
Setup Instructions for Windows Me  
Uninstall Modem from Windows Me  
Setup Instructions for Windows 2000  
Uninstall Modem from Windows 2000  
Setup Instructions for Windows XP  
Uninstall Modem from Windows XP  
Testing your modem  
3
4
5
6
7
9
10  
12  
13  
13  
2.5  
Install Communication Software  
3. Troubleshooting  
14  
Appendix 1:  
Appendix 2:  
Appendix 3:  
Appendix 4:  
Appendix 5:  
Modem Specifications..…..............….......16  
AT Command Set ………...............……....17  
S-Register Summary ……..............….......22  
Result Codes Summary..…..............….....25  
Government Compliance...............……....27  
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Section 2.3.2  
Uninstall Modem from Windows 98  
Section 2.3  
System Setup  
Section 2.3.1  
Setup instructions for Windows 98  
STEP 1. Open Control Panel window, then click Add/Remove Programs icon.  
STEP 1. After you complete the modem hardware installation and turn on your PC, Windows system will  
automatically detect your new added devices. Windows system will prompt you with an Add New  
Hardware Wizard.  
STEP 2. Choose Agere Systems PCI Soft Modem device in stall/Uninstall tab, then click on  
Then click on Cancel.  
Add/Remove… .  
STEP 2. Insert the Modem Driver CD-ROM disk attached with your modem into the CD-ROM drive device,  
Then run <CD-ROM letter>:\drivers\Win98\Setup.exe as shown in figure.  
Then click on OK  
STEP 3. And then, a prompt screen will ask you to ensure to install the modem driver.  
STEP 3. Click Yes to ensure to remove Agere Systems PCI Soft Modem device and its drivers.  
Then click OK.  
The setup utility will copy the needed files into windows system.  
STEP 4. If there is no error message while the system is installing, your modem has been set up properly  
and functionally.  
STEP 4. Click Yes to restart your computer for all of the changes to take effect.  
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Section 2.3.4  
Uninstall Modem from Windows Me  
Section 2.3.3  
Setup instructions for Windows Me  
STEP 1. Open Control Panel window, then click on Add/Remove Programs icon.  
STEP 1. After you complete the modem hardware installation and turn on your PC, Windows system will  
automatically detect and install your new added devices. Windows system will prompt you with an  
Add New Hardware Wizard.  
Click on Cancel.  
STEP 2. Choose Agere Systems PCI Soft Modem device in Install/Uninstall tab, then click on  
Add/Remove...  
STEP 2. Insert the Modem Driver CD-ROM disk attached with your modem into the CD-ROM drive device,  
then run <CD-ROM letter>:\drivers\WinMe\SETUP.EXE to upgrade the modem driver as shown  
in figure.  
Then click on OK.  
STEP 3. And then, a prompt screen will ask you to ensure to install the modem driver.  
STEP 3. Click Yes to ensure to remove Agere Systems PCI Soft Modem device and its drivers.  
Then click OK.  
The setup utility will copy the needed files into windows system.  
STEP 4. If there is no error message while the system is installing, your modem has been set up properly  
and functionally.  
STEP 4. Click Yes to restart your computer for all of the changes to take effect.  
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STEP 4. The prompt screens will be warning you that the digital signature of programs have not found as  
Section 2.3.5  
Setup instructions for Windows 2000  
shown in figure.  
STEP 1. After you complete the modem hardware installation and turn on your PC, Windows system will  
automatically detect your new added devices. Windows system will prompt you with an Add New  
Hardware Wizard.  
Please always click on Yes.  
STEP 5. If there is no error message while the system is installing, your modem has been set up properly  
and functionally.  
Click on Cancel.  
STEP 2. Insert the Modem Driver CD-ROM disk attached with your modem into the CD-ROM drive device,  
then run <CD-ROM letter>:\drivers\Win2K&XP\Setup.exe as shown in figure.  
Then click on OK.  
STEP 3. And then, a prompt screen will ask you to ensure to install the modem driver.  
Then click on OK.  
The setup utility will copy the needed files into windows system.  
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Section 2.3.6  
Uninstall Modem from Windows 2000  
Section 2.3.7  
Setup instructions for Windows XP  
STEP 1. Open Control Panel window and choose Add/Remove Programs icon.  
STEP 1. After you complete the modem hardware installation and turn on your PC, Windows system will  
automatically detect and install your new added devices. Windows system will prompt you with an  
Add New Hardware Wizard.  
Click on Cancel.  
STEP 2. Select Agere Systems PCI Soft Modem device in Change or Remove Programs tab, then click  
on Change/Remove.  
STEP 2. Insert the Modem Driver CD-ROM disk attached with your modem into the CD-ROM drive device,  
Then run <CD-ROM letter>:\Drivers\Win2K&XP\SETUP.EXE to upgrade the modem driver as  
shown in figure.  
Then click on OK.  
STEP 3. Click Yes to ensure to remove Agere Systems PCI Soft Modem device and its drivers.  
STEP 3. And then, a prompt screen will ask you to ensure to install the modem driver.  
STEP 4. Click Yes to restart your computer for all of the changes to take effect.  
Then click OK.  
The setup utility will copy the needed files into windows system.  
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STEP 4. The prompt screens will be warning you that the digital signature of programs have not found as  
Section 2.3.8  
Uninstall Modem from Windows XP  
shown in figure.  
STEP 1. Open Control Panel window, then click on Add or Remove Programs icon.  
Please always click on Yes.  
STEP 5. If there is no error message while the system is installing, your modem has been set up properly  
STEP 2. Choose Agere Systems PCI Soft Modem device in Change or Remove Programs tab, then  
and functionally.  
click on Change/Remove.  
STEP 3. Click Yes to ensure to remove Agere Systems PCI Soft Modem device and its drivers.  
STEP 4. Click Yes to restart your computer for all of the changes to take effect.  
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Section 3  
Troubleshooting  
Section 2.4  
Testing Your Modem  
Your modem is designed to provide reliable and trouble-free functionality, however, should you experience  
any difficulty, the information contained in this section will assist you in determining and resolving the source  
of the problem.  
Before you set up your software, start with a quick test to check that your modem is working. Once you have  
determined that your modem is setup properly, go on to Section 2.5 Install Communication Software to  
install your communications software. If you are having problems, see Section 3 Troubleshooting.  
Problem: Modem does not respond to AT commands  
Possible solutions:  
Click on Start and point to Setting. Then click on Control Panel. When the Control Panel window opens.  
Scroll down to the Modem icon and double click on it. Click on the Diagnostics tab and highlight the COM  
port for your modem. Then click on More Info, your computer will automatically communicate with your new  
modem using AT commands and receiving responses from your modem. A list of response means the modem  
is setup properly.  
1.  
Make sure the modem is not configured with a conflicting COM port and IRQ setting. Make sure the  
communication software is configured with the correct COM and IRQ settings (the same COM port and  
IRQ as the modem). Your communications software will not be able to send or receive any data if it is  
not configured to match the COM port and IRQ settings for the modem.  
DOS based communication program is not working with this modem neither can you operate the modem  
in MS-DOS prompt screen.  
Section 2.5  
Install Communication Software  
You can install the communication software from the CD-ROM disc attached with your new modem. Please  
consult the software manual in the CD-ROM disc for the detail of software installation.  
2.  
Make sure the modem is properly initialized using the driver software. The software may improperly  
Initialize your modem because you have selected an incorrect modem type. You may also be prompted  
to enter an initialization string by the software. Use AT&F as your initialization string.  
You do not have to use the communication software attached with your new modem. The modem was  
designed for and tested using a wide range of communications software packages. Many communication  
applications identify the modem automatically and configure themselves for the correct operating settings.  
Some of the communication applications will ask you to select the type of modem you are using. Select a  
Generic Fax class 1 modem will let you use basic communication and fax functions.  
Problem: Modem dials but does not connect  
Possible solutions:  
1.  
2.  
Be sure the IRQ setting is identical on the modem and the software.  
Make sure that the phone line is working properly. A noisy line will prevent proper modem operation.  
Problem: Modem makes a connection but no data appears on screen  
Possible solutions:  
1.  
Make sure all communication parameters (baud rate, data, stop, and parity bits) are properly configured  
and are identical on both sides. Be certain hardware flow control (RTS/CTS - default) is enabled in both  
the modem and the communication software.  
2.  
3.  
Press the ENTER key several times. The remote system may be waiting to receive your data before it  
begins.  
Make sure the correct terminal emulation mode is being used in the software (refer to software manual).  
Problem: Modem displays errors while on-line with a remote modem  
Possible solutions:  
1.  
2.  
Make sure Call Waiting is turned off.  
Make sure RTS/CTS hardware flow control is enabled (do not use XON/XOFF software flow control  
when transferring binary files).  
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3.  
Make sure the data speed is not faster than your computer capability. Operating too many applications  
at the same time may cause communication problem. Close unnecessary application in your system.  
Appendix 1  
Modem Specifications  
Modulation standards: V.92, V.90, V.34, V.32bis, V.32, V.29, V.27ter, V.22bis, V.23,V.22, V.21,V.17,  
Bell212/103  
Problem: Modem exhibits poor voice recording or playback  
Possible solutions:  
Compression  
Error Correction  
Host Interface  
FAX Group  
: V.44, V.42bis, MNP Class 5  
: V.42, MNP Class 2-4  
: PCI bus  
1.  
Make sure the correct modem type is selected in the Voice/FAX software. Volume adjustment is  
available in control panel.  
2.  
Make sure your computer is fast enough to handle voice operations (38.4 Kbps). Voice operations are  
CPU intensive and require a better CPU sharing when running under Windows.  
: Group III  
FAX Command  
: EIA/TIA 578 class 1  
Problem: No dial tone  
Possible solutions:  
1.  
2.  
Ensure that the telephone cord it securely connected at both modem and wall outlet.  
Unplug the telephone cord from the computer and connect it directly to a telephone from the wall outlet.  
Check for a dial tone. If there is none, the problem is in the telephone cord or system. Call your  
telephone service provider.  
3.  
4.  
Double-check your country setting. Different country setting will cause different modem performance.  
Please select the correct country as you located.  
Check modem performance with a direct line from your telephone company. Some PBXs may cause the  
telephone line condition change and affect modem performance.  
Problem: The modem does not answer incoming calls  
Possible solutions:  
1.  
Ensure that the automatic answer parameter is set to one of the enabled options, using the ATS0  
command (ATS0=1 to answer after one ring, and so on).  
2.  
Ensure that no other devices, such as fax or answering machines, are answering calls before the  
modem does.  
If you cannot resolve your situation after reading this section, contact your dealer or vendor for assistance.  
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Appendix 2  
AT command set  
AT  
Command prefix  
,
Pause the time specified in S-register S8  
Flash hook  
Executing commands  
Your modem is in Command Mode upon power-on and is ready to receive and execute AT commands. The  
modem remains in Command Mode until it makes a connection with a remote modem. Commands may be  
sent to the modem from an attached terminal or a PC running a communication program. This modem is  
designed to operate at common DTE speeds ranging from 115.2 Kbps to 300 bps. All commands and data  
must be issued to the modem using one of the valid DTE speeds.  
!
@
^
Wait for quiet answer  
Disable data calling tone transmission  
Bong tone detection  
$
;
Return to command mode  
E0  
E1  
H0  
H1  
I0  
Disables echo  
Enables echo  
AT commands and format  
All commands must begin with the AT prefix, followed by the command letter and ended with the ENTER key.  
All default settings are printed in bold text. Spaces are allowed in the command string to increase command  
line readability but are ignored by the modem during command execution. All commands may be typed in  
either upper or lower case, but not mixed. A command issued without any parameters is considered as  
specifying the same command with a parameter of "0".  
Hang up the telephone line  
Pick up the telephone line  
Reports modem identify string and driver version number  
Calculate ROM checksum and report it to DTE  
Verifies ROM checksum and report OK or ERROR  
Report modem identify string and driver version number  
Report firmware version for datapump  
I1  
I2  
Example: ATL [ENTER]  
I3  
This command causes your modem to lower its speaker volume.  
I4  
I5  
Report the board/firmware ID, country ID and subsystem vendor ID  
Report country ID  
I9  
AT Command Summary  
I11  
L0  
L1  
L2  
L3  
M0  
M1  
M2  
M3  
N0  
Report connection information  
AT  
Command prefix  
Low speaker volume  
A/  
Repeat last command  
Low speaker volume  
A
Answer  
Medium speaker volume  
B0  
B1  
B15  
B16  
D
Select V.22/V.21  
High speaker volume  
Select B212A/B103  
Speaker always off  
Select V.21 when the modem is at 300 BPS  
Select Bell 103J when the modem is at 300 BPS  
Dial  
Speaker on until carrier present  
Speaker always on  
Speaker off during dialing; speaker on until carrier present  
Handshake only at the communication standard specified by S37 and  
ATB command  
0 - 9  
Dialing digits  
N1  
Begin the handshake at the communication standard specified by s37 and ATB,  
and fallback to lower speed may occur  
Return to data mode  
ABCD*# Tone dial characters  
L
Redial last number  
Pulse dial  
O0  
O1  
O3  
P
P
Retrain and return to data mode  
Rate re-negotiation and return to data mode  
Select pulse dialing  
T
Tone dial  
V
The modem switches to speakerphone mode and dials the number  
The modem goes into answer mode directly after finish dialing  
Dial stored telephone number n  
R
Q0  
Q1  
Sn  
Enables result code  
S=n  
W
Disables result code  
Wait for dial tone  
Select S-register n; refer to S-register summary for the details  
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AT  
Command prefix  
Write x to S-register n; refer to S-register summary for the details  
AT  
Command prefix  
Sn=x  
Sn?  
T
&Q6  
&Q8  
Same as &Q0  
Read from S-register n; refer to S-register summary for the details  
Select tone dialing  
Select MNP error control mode. If fail to connect, the modem will fallback according to  
current setting in S36  
V0  
Choose numeric form result code  
&Q9  
Select V42 or MNP error control mode. If fails to establish, the modem will fallback  
according to current setting in S36  
DSR always ON  
V1  
Choose verbose form result code  
W0  
W1  
W2  
X0  
Reports DTE connect speed result code, disable protocol result codes  
Reports DTE connect speed result code, enable protocol result codes  
Reports DCE connect speed result code, enable protocol result codes  
Enables result code 0-4; disables dial tone and busy tone detection  
Enables result code 0-5,10 and above; disables dial tone and busy tone detection  
Enables result code 0-6, 10 and above; enables dial tone detection and disables busy  
tone detection  
&S0  
&S1  
&T0  
&T1  
&T3  
&T6  
&V  
DSR ON only during handshaking and when carrier is lost  
Terminates test in progress  
Initiates local analog loopback(LAL)  
Initiates local digital loopback  
Initiates remote digital loopback(RDL)  
View active profile, stored user profile and stored telephone number  
Stores active profile into user profile  
Stores telephone number x(up to 40 digits) to location n(0-3).I301 V.90  
View number in blacklist  
X1  
X2  
X3  
Enables result code 0-5,7,10 and above; disables dial tone detection and enables busy  
tone detection  
&W  
&Zn=x  
%B  
X4  
Enables result code 0-7, 10 and above; enables dial tone and busy tone detection  
Reset modem and recalls user profile  
Z
%C0  
%C1  
%E0  
%E1  
%E2  
-C0  
Disables data compression  
Enables data compression  
Disables fallback and fall forward  
Enables fallback, disables fall forward  
Enables fallback and fall forward  
Disables calling tone  
&C0  
&C1  
&D0  
&D1  
Ignores carrier status; CD always ON  
CD set according to carrier status  
Ignores DTR  
Modem switches from data mode to command mode when an ON-to-OFF transition of  
DTR occurs  
&D2  
When DTR switches OFF , the modem goes on-hook and disables  
auto-answer  
-C1  
Enables 1300 Hz calling tone  
Control V.90 downstream speed  
n = 0 V.90 disabled  
-V90=n  
&D3  
&F  
Reset modem and recall user profile when DTR switches OFF  
Load factory defaults  
n = 1  
n = 2  
n = 3  
n = 4  
n = 5  
n = 6  
n = 7  
n = 8  
n = 9  
Auto rate  
&G0  
&G1  
&G2  
&K0  
&K3  
&K4  
&M0  
&P0  
&P1  
&P2  
&Q0  
&Q5  
Disables guard tone  
28000 BPS  
Enables 550 Hz guard tone  
29333 BPS  
Enables 1800 Hz guard tone  
30666 BPS  
Disables flow control  
32000 BPS  
Enables CTS/RTS hardware flow control  
Enables XON/XOFF software flow control  
33333 BPS  
34666 BPS  
Select asyncronous buffer mode  
36000 BPS  
Select 10 pps pulse dial with 39%/61% make/break ratio  
Select 10 pps pulse dial with 33%/67% make/break ratio  
Select 20 pps pulse dial with 33%/67% make/break ratio  
Select asynchronous buffer mode  
37333 BPS  
n = 10  
n = 11  
n = 12  
n = 13  
38666 BPS  
40000 BPS  
41333 BPS  
42666 BPS  
Select Error control mode  
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Appendix 3  
Register  
S-Register Summary  
Function  
AT  
Command prefix  
Default Range  
Units  
n = 14  
n = 15  
n = 16  
n = 17  
n = 18  
n = 19  
n = 20  
n = 21  
44000 BPS  
45333 BPS  
46666 BPS  
48000 BPS  
49333 BPS  
50666 BPS  
52000 BPS  
53333 BPS  
S0*  
S1*  
S2*  
S3  
No. of rings to start auto-answer 0  
0-255  
0-255  
0-255  
0-127  
0-127  
0-32,127  
2-65  
ring  
Ring count  
0
ring  
Escape character  
43  
13  
10  
8
ASCII  
ASCII  
ASCII  
ASCII  
second  
second  
second  
0.1second  
msec  
Carriage return character  
Line feed character  
Backspace character  
Wait before dialing  
Wait for carrier  
S4  
S5  
S6*  
S7*  
S8*  
S10*  
S11*  
S12*  
S14*  
2
-V90?  
\A0  
\A1  
\A2  
\A3  
\Bn  
\G0  
\G1  
\J0  
Reports current V.90 setting  
50  
2
1-255  
0-65  
Set maximum MNP block size to 64 characters  
Set maximum MNP block size to 128 characters  
Set maximum MNP block size to 192 characters  
Set maximum MNP block size to 256 characters  
Transmit break in n*100ms (n = 0-9)  
Pause time for dial modifier ,  
Lost carrier hang up delay  
DTMF dialing speed  
Escape guard time  
Bit-mapped register  
20  
95  
50  
-
1-254  
50-150  
0-255  
0-255  
20 msec  
-
Disables XON/XOFF flow control between local and remote modems  
Enables XON/XOFF flow control between local and remote modems  
Disables DTE speed adjust  
Bit 0,1,2  
Bit 3  
Reserved  
=
0
V0 is selected  
V1 is selected  
Reserved  
=
1
\J1  
Enables DTE speed adjust  
Bit 4,5  
Bit 6  
\Kn  
\N0  
\N1  
\N2  
\N3  
\N4  
\Q0  
\Q1  
\Q2  
\Q3  
\Tn  
\V0  
\V1  
\X0  
\X1  
Set break control (n=0-5, default is 5).  
Select normal mode  
=
0
10 PPS pulse dialing(&P0, &P1)  
20 PPS pulse dialing(&P2)  
Reserved  
=
1
Select normal mode  
Bit 7  
Select MNP reliable mode  
S21*  
Bit-mapped register  
Bit0,1,2  
-
0-255  
-
Select V.42 auto-reliable mode  
Reserved  
Select V.42 reliable mode  
Bit 4-3  
=
=
=
=
=
=
00 &D0 is selected  
01 &D1 is selected  
10 &D2 is selected  
11 &D3 is selected  
Disables flow control  
Enables XON/XOFF software flow control  
Enables CTS hardware flow control  
Enables CTS/RTS hardware flow control  
Set inactivity timer in minutes(n=0-255, default is 0)  
Disables protocol result code appended to DCE speed  
Enables protocol result code appended to DCE speed  
Process XON/XOFF character as flow control character only  
Process XON/XOFF character as flow control character and pass through to local DTE  
or remote modem  
Bit 5  
0
&C0 is selected  
&C1 is selected  
Reserved  
-
1
Bit 6,7  
S22*  
Bit-mapped register  
Bit 0,1,2,3  
0-255  
-
Reserved  
Bit 6-4  
=
=
=
=
=
000 X0 is selected  
001 Reserved  
Notes:  
010 Reserved  
The default setting of commands is in bold Italic text format.  
011 Reserved  
100 X1 is selected  
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Register  
Function  
Default Range  
Units  
Register  
Function  
Default Range  
Units  
=
101 X2 is selected  
=
1
2
3
4
5
6
7
8
9
Auto rate  
32K BPS  
34K BPS  
36K BPS  
38K BPS  
40K BPS  
42K BPS  
44K BPS  
46K BPS  
=
=
=
=
110 X3 is selected  
=
=
=
=
=
=
=
=
=
=
=
=
=
111 X4 is selected  
Bit 7  
0
33/67 M/B ratio is selected(&P1, &P2)  
39/61 M/B ratio is selected(&P0)  
0-1  
1
S28*  
Control V.34 modulation  
1
-
=
=
0
Disables V.34 modulation  
1
Enables V.34 modulation  
S30*  
S32*  
S33*  
S35*  
Inactivity timer  
0
0-255  
0-255  
0-5  
minute  
Synthetic ring volume  
Synthetic ring frequency  
Data calling tone  
10  
0
-
-
10 48K BPS  
11 50K BPS  
12 52K BPS  
13 54K BPS  
14 56K BPS  
0
0-1  
=
0
Disables data calling  
=
1
Enables data calling  
S37*  
Maximum line speed attempted 0  
0-19  
-
S48*  
Error control feature  
7
7,128  
-
=
=
=
=
=
=
=
=
=
=
=
=
=
=
=
=
=
=
=
=
0
1
2
3
4
5
6
7
8
9
Auto rate  
Reserved  
1200/75 bps  
300 BPS  
=
7
Negotiation enabled  
=
128 Negotiation disabled  
S89*  
Sleep mode timer  
10  
7
0,5-65  
second  
S108 *  
Network codec type  
7,22,33  
-
Reserved  
1200 BPS  
2400 BPS  
4800 BPS  
7200 BPS  
9600 BPS  
=
=
=
7
Specified by central site mode  
22 u-law  
33 A-law  
Notes : The value of the S-registers marked with (*) were saved in NVRAM  
10 12000 BPS  
11 14400 BPS  
12 16800 BPS  
13 19200 BPS  
14 21600 BPS  
15 24000 BPS  
16 26400 BPS  
17 28800 BPS  
18  
19 33600 BPS  
K56flex downstream rate  
31200 BPS  
S38*  
1
0-14  
-
=
0
Disables K56flex  
- 23 -  
Rev.1.00.2.1.34  
- 24 -  
Rev.1.00.2.1.34  
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TFM-PCIV92A Users Guide  
TFM-PCIV92A Users Guide  
_________________________________________________________________________________________________________________________  
_________________________________________________________________________________________________________________________  
Appendix 4  
Result Codes Summary  
Verbose Code  
Numeric Code  
Verbose Code  
Numeric Code  
CONNECT 38000 EC*  
CONNECT 38400 EC*  
CONNECT 38666 EC*  
CONNECT 40000 EC*  
CONNECT 41333 EC*  
CONNECT 42000 EC*  
CONNECT 42666 EC*  
CONNECT 44000 EC*  
CONNECT 45333 EC*  
CONNECT 46000 EC*  
CONNECT 46666 EC*  
CONNECT 48000 EC*  
CONNECT 49333 EC*  
CONNECT 50000 EC*  
CONNECT 50666 EC*  
CONNECT 52000 EC*  
CONNECT 53333 EC*  
CONNECT 54000 EC*  
CONNECT 54666 EC*  
CONNECT 56000 EC*  
CONNECT 57600 EC*  
CONNECT 115200 EC*  
73  
OK  
0
28  
CONNECT  
RING  
1
106  
74  
2
NO CARRIER  
ERROR  
3
107  
75  
4
CONNECT 1200 EC*  
5
108  
76  
NO DIAL TONE  
6
BUSY  
7
109  
77  
NO ANSWER  
8
DELAYED  
88  
89  
90  
40  
10  
11  
24  
12  
25  
13  
86  
14  
55  
56  
57  
100  
58  
101  
102  
59  
70  
103  
60  
71  
104  
72  
105  
110  
78  
BLACKLISTED  
BLACKLIST FULL  
111  
79  
CONNECT 300 EC*  
CONNECT 2400 EC*  
CONNECT 4800 EC*  
CONNECT 7200 EC*  
CONNECT 9600 EC*  
CONNECT 12000 EC*  
CONNECT 14400 EC*  
CONNECT 16800 EC*  
CONNECT 19200 EC*  
CONNECT 21600 EC*  
CONNECT 24000 EC*  
CONNECT 26400 EC*  
CONNECT 28000 EC*  
CONNECT 28800 EC*  
CONNECT 29333 EC*  
CONNECT 30666 EC*  
CONNECT 31200 EC*  
CONNECT 32000 EC*  
CONNECT 33333 EC*  
CONNECT 33600 EC*  
CONNECT 34000 EC*  
CONNECT 34666 EC*  
CONNECT 36000 EC*  
CONNECT 37333 EC*  
112  
80  
113  
81  
114  
82  
18  
87  
Note:  
* EC only appear when the extended result codes configuration option is enabled. EC is  
replaced by one of the following symbols, depending upon the error control method used:  
V.42bis  
V.42  
- V.42 error control and V.42bis data compression.  
- V.42 error control only.  
MNP5  
MNP4  
NoEC  
- MNP class 4 error control and MNP class 5 data compression.  
- MNP class 4 error control only.  
- No error control protocol.  
- 25 -  
Rev.1.00.2.1.34  
- 26 -  
Rev.1.00.2.1.34  
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TFM-PCIV92A Users Guide  
TFM-PCIV92A Users Guide  
_________________________________________________________________________________________________________________________  
_________________________________________________________________________________________________________________________  
Appendix 5 Government compliance notices  
FCC compliance  
DOC compliance information  
NOTICE: The Canadian Department of Communications label identifies certified equipment. This certification  
means that the equipment meets certain telecommunications network protective, operational and safety  
requirements. The Department does not guarantee the equipment will operate to the user’s satisfaction.  
Before installing this equipment, users ensure that it is permissible to be connected to the facilities of the local  
Telecommunications Company. The equipment must also be installed using an acceptable method of  
connection. The customer should be aware that compliance with the above conditions might not prevent  
degradation of service in some situations.  
This equipment complies with Part 68 of the FCC Rules. On this equipment is a label that contains, among  
other information, the FCC registration number and Ringer Equivalence Number (REN) for this equipment.  
You must, upon request, provide this information to your telephone company.  
If your telephone equipment causes harm to the telephone network, the Telephone Company may discontinue  
your service temporarily. If possible, they will notify in advance. But, if advance notice isn’t practical, you will  
be notified as soon as possible. You will be informed of your right to file a complaint with the FCC.  
Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by  
the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may  
give the telecommunications company cause to request the user to disconnect the equipment.  
Your telephone company may make changes in its facilities, equipment, operations, or procedures that could  
affect proper operation of your equipment. If they do, you will be notified in advance to give you an opportunity  
to maintain uninterrupted telephone service.  
The FCC prohibits this equipment to be connected to party lines or coin-telephone service.  
In the event that this equipment should fail to operate properly, disconnect the equipment from the phone line  
to determine if it is causing the problem. If the problem is with the equipment, discontinue use and contact  
your dealer or vendor.  
Users should ensure for their own protection that the electrical ground connections of the power utility,  
telephone lines and internal metallic water pipe system, if present, are connected together. This precaution  
may be particularly important in rural areas.  
CAUTION: Users should not attempt to make such connections themselves, but should contact the  
appropriate electric inspection authority, or electrician, as appropriate.  
FCC Class B statement  
NOTICE: The Load Number (LN) assigned to each terminal device denotes the percentage of the total load to  
be connected to a telephone loop which is used by the device, to prevent overloading. The termination on a  
loop may consist of any combination of devices subject only to the requirement that the sum of the Load  
Numbers of all the devices does not exceed 100.  
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to  
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful  
interference in a residential installation. This equipment generates, uses and can radiate radio frequency  
energy, and if not installed and used in accordance with the instructions, may cause harmful interference to  
radio communications. However, there is no guarantee that interference will not occur in a particular  
installation. If this equipment does cause harmful interference to radio or television reception, which can be  
determined by turning the equipment off and on, the user is encouraged to try to correct the interference by  
one or more of the following measures:  
European CTR 21 compliance  
The equipment has been approved in accordance with Council Decision 98/482/EC for pan-European single  
terminal connection to the public switched telephone network (PSTN). However, due to differences between  
the individual PSTNs provided in different countries, the approval does not, of itself, give an unconditional  
assurance of successful operation on every PSTN network termination point. In the event of problem, you  
should contact your equipment supplier in the first instance.  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and the receiver.  
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.  
Consult the dealer or an experienced radio/TV technician for help.  
Note: The manufacturer should ensure that the vendor and user of the equipment is clearly informed of the  
above information by means of package and /or user manuals of the forms of user instructions.  
Notice: 1) Shielded cables, if any, must be used in order to comply with the emission limits.  
2) Any change or modification not expressly approved by the Grantee of the equipment  
authorization could void the userٛ s authority to operate the equipment.  
- 27 -  
Rev.1.00.2.1.34  
- 28 -  
Rev.1.00.2.1.34  
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ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION  
MAINTENANCE OR USE OF TRENDWARE’S PRODUCTS.  
Limited Warranty  
TRENDware warrants its products against defects in material and workmanship, under  
normal use and service, for the following lengths of time from the date of purchase.  
TRENDWARE SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND  
EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT IN THE PRODUCT DOES  
NOT EXIST OR WAS CAUSED BY CUSTOMER’S OR ANY THIRD PERSON’S MISUSE,  
NEGLECT, IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO  
REPAIR OR MODIFY, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE  
INTENDED USE, OR BY ACCIDENT, FIRE, LIGHTNING, OR OTHER HAZARD.  
TFM-PCIV92A – 3 Years Warranty  
If a product does not operate as warranted above during the applicable warranty period,  
TRENDware shall, at its option and expense, repair the defective product or part, deliver to  
customer an equivalent product or part to replace the defective item, or refund to customer  
the purchase price paid for the defective product. All products that are replaced will  
become the property of TRENDware. Replacement products may be new or  
reconditioned.  
LIMITATION OF LIABILITY: TO THE FULL EXTENT ALLOWED BY LAW TRENDWARE  
ALSO EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER  
BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL,  
CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR  
FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF  
INFORMATION OR DATE, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN  
CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE,  
PERFORMANCE, FAILURE, OR INTERRUPTION OF THE POSSIBILITY OF SUCH  
DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT, OR REFUND OF  
THE PURCHASE PRICE PAID, AT TRENDWARE’S OPTION. THIS DISCLAIMER OF  
LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED  
HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE.  
TRENDware shall not be responsible for any software, firmware, information, or memory  
data of customer contained in, stored on, or integrated with any products returned to  
TRENDware pursuant to any warranty.  
There are no user serviceable parts inside the product. Do not remove or attempt to  
service the product by any unauthorized service center. This warranty is voided if (i) the  
product has been modified or repaired by any unauthorized service center, (ii) the product  
was subject to accident, abuse, or improper use (iii) the product was subject to conditions  
more severe than those specified in the manual.  
Governing Law: This Limited Warranty shall be governed by the laws of the state of  
California.  
Technical Support  
Warranty service may be obtained by contacting TRENDware office within the applicable  
warranty period for a Return Material Authorization (RMA) number, accompanied by a copy  
of the dated proof of the purchase. Products returned to TRENDware must be  
pre-authorized by TRENDware with RMA number marked on the outside of the package,  
and sent prepaid, insured and packaged appropriately for safe shipment.  
You can find the most recent driver/firmware/software and user documentations on the  
TRENDware website. TRENDware provides FREE technical support for all  
customers for the duration of the warranty period on this product.  
WARRANTIES EXCLUSIVE: IF THE TRENDWARE PRODUCT DOES NOT OPERATE AS  
WARRANTED ABOVE, THE CUSTOMER’S SOLE REMEDY SHALL BE, AT  
TRENDWARE’S OPTION, REPAIR OR REPLACEMENT. THE FOREGOING  
WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER  
WARRANTIES, EXPRESSED OR IMPLIED, EITHER IN FACT OR BY OPERATION OF  
LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES OF  
TRENDware Technical Support  
Tel: +1-310-891-1100  
Fax: +1-310-8911111  
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. TRENDWARE  
NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT  
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