TD-W8960N
300Mbps Wireless N ADSL2+ Modem Router
Rev: 5.0.0
1910010662
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FCC STATEMENT
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
•
•
•
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
•
Consult the dealer or an experienced radio/ TV technician for help.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions:
1) This device may not cause harmful interference.
2) This device must accept any interference received, including interference that may cause
undesired operation.
Any changes or modifications not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
Note: The manufacturer is not responsible for any radio or tv interference caused by unauthorized
modifications to this equipment. Such modifications could void the user’s authority to operate the
equipment.
FCC RF Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled
environment. This device and its antenna must not be co-located or operating in conjunction with
any other antenna or transmitter.
“To comply with FCC RF exposure compliance requirements, this grant is applicable to only
Mobile Configurations. The antennas used for this transmitter must be installed to provide a
separation distance of at least 20 cm from all persons and must not be co-located or operating in
conjunction with any other antenna or transmitter.”
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CE Mark Warning
This is a class B product. In a domestic environment, this product may cause radio interference, in
which case the user may be required to take adequate measures.
This device has been designed to operate with the antennas listed below, and having a maximum
gain of 3 dBi. Antennas not included in this list or having a gain greater than 3 dBi are strictly
prohibited for use with this device. The required antenna impedance is 50 ohms.
To reduce potential radio interference to other users, the antenna type and its gain should be so
chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that permitted for
successful communication.
Canadian Compliance Statement
This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject
to the following two conditions:
(1)This device may not cause interference, and
(2)This device must accept any interference, including interference that may cause undesired
operation of the device.
Cet appareil est conforme aux norms CNR exemptes de licence d’Industrie Canada. Le
fonctionnement est soumis aux deux conditions suivantes:
(1)cet appareil ne doit pas provoquer d’interférences et
(2)cet appareil doit accepter toute interférence, y compris celles susceptibles de provoquer un
fonctionnement non souhaité de l’appareil.
Industry Canada Statement
Complies with the Canadian ICES-003 Class B specifications.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
This device complies with RSS 210 of Industry Canada. This Class B device meets all the
requirements of the Canadian interference-causing equipment regulations.
Cet appareil numérique de la Classe B respecte toutes les exigences du Règlement sur le
matériel brouilleur du Canada.
Korea Warning Statements
당해 무선설비는 운용중 전파혼신 가능성이 있음.
NCC Notice
經型式認證合格之低功率射頻電機，非經許可，公司、商號或使用者均不得擅自變更頻率、加大功
率或變更原設計之特性及功能。
低功率射頻電機之使用不得影響飛航安全及干擾合法通信；經發現有干擾現象時，應立即停用，並
改善至無干擾時方得繼續使用。前項合法通信，指依電信法規定作業之無線電通信。低功率射頻電
機須忍受合法通信或工業、科學及醫療用電波輻射性電機設備之干擾。
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Продукт сертифіковано згідно с правилами системи УкрСЕПРО на відповідність вимогам
нормативних документів та вимогам, що передбачені чинними законодавчими актами України.
Safety Information
z
When product has power button, the power button is one of the way to shut off the product;
when there is no power button, the only way to completely shut off power is to disconnect the
product or the power adapter from the power source.
z
z
Don’t disassemble the product, or make repairs yourself. You run the risk of electric shock
and voiding the limited warranty. If you need service, please contact us.
Avoid water and wet locations.
This product can be used in the following countries:
AT
ES
LT
BG
FI
LV
SE
BY
FR
MT
SK
CA
GB
NL
TR
CZ
GR
NO
UA
DE
HU
PL
DK
IE
PT
EE
IT
RO
RU
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TP-LINK TECHNOLOGIES CO., LTD
DECLARATION OF CONFORMITY
For the following equipment:
Product Description: 300Mbps Wireless N ADSL2+ Modem Router
Model No.: TD-W8960N
Trademark: TP-LINK
We declare under our own responsibility that the above products satisfy all the technical
regulations applicable to the product within the scope of Council Directives:
Directives 1999/5/EC, Directives 2004/108/EC, Directives 2006/95/EC, Directives 1999/519/EC,
Directives 2011/65/EU
The above product is in conformity with the following standards or other normative documents
ETSI EN 300 328 V1.7.1: 2006
ETSI EN 301 489-1 V1.8.1:2008& ETSI EN 301 489-17 V2.1.1:2009
EN 55022:2010
EN 55024:2010
EN 61000-3-2:2006+A1:2009+A2:2009
EN 61000-3-3:2008
EN60950-1:2006+A11：2009+A1:2010+A12:2011
EN62311:2008
The product carries the CE Mark:
Person is responsible for marking this declaration:
Yang Hongliang
Product Manager of International Business
Date of issue: 2012
TP-LINK TECHNOLOGIES CO., LTD
Building 24 (floors 1, 3, 4, 5), and 28 (floors 1-4) Central Science and Technology Park,
Shennan Rd, Nanshan, Shenzhen, China
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CONTENTS
Package Contents ....................................................................................................1
Chapter 1. Product Overview...................................................................................2
1.1 Overview of the Router ....................................................................................................2
1.2 Main Features ..................................................................................................................3
1.3 Panel Layout ....................................................................................................................4
1.3.1 The Front Panel ................................................................................................................... 4
1.3.2 The Back Panel.................................................................................................................... 5
Chapter 2. Connecting the Router...........................................................................7
2.1 System Requirements......................................................................................................7
2.2 Installation Environment Requirements ...........................................................................7
2.3 Connecting the Router .....................................................................................................7
Chapter 3. Quick Installation Guide ........................................................................9
3.1 Configuring the PC...........................................................................................................9
3.2 Quick Installation Guide .................................................................................................12
Chapter 4. Configuring the Router........................................................................16
4.1 Login ..............................................................................................................................16
4.2 Device Info .....................................................................................................................16
4.3 Quick Setup....................................................................................................................17
4.4 Advanced Setup.............................................................................................................17
4.4.1 Layer2 Interface................................................................................................................. 18
4.4.2 WAN Service...................................................................................................................... 21
4.4.3 MAC Clone......................................................................................................................... 29
4.4.4 LAN .................................................................................................................................... 30
4.4.5 NAT.................................................................................................................................... 31
4.4.6 Security .............................................................................................................................. 36
4.4.7 Parental Control................................................................................................................. 39
4.4.8 Quality of Service............................................................................................................... 41
4.4.9 Bandwidth Control.............................................................................................................. 44
4.4.10 Routing............................................................................................................................... 46
4.4.11 DNS.................................................................................................................................... 48
4.4.12 DSL .................................................................................................................................... 50
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4.4.13 UPnP.................................................................................................................................. 51
4.4.14 Interface Grouping ............................................................................................................. 52
4.4.15 IPSec.................................................................................................................................. 53
4.4.16 Multicast............................................................................................................................. 56
4.5 Wireless .........................................................................................................................57
4.5.1 Basic .................................................................................................................................. 57
4.5.2 Security .............................................................................................................................. 58
4.5.3 MAC Filter .......................................................................................................................... 73
4.5.4 Wireless Bridge.................................................................................................................. 73
4.5.5 Advanced ........................................................................................................................... 75
4.5.6 Station info ......................................................................................................................... 76
4.6 Diagnostics.....................................................................................................................77
4.7 Management ..................................................................................................................77
4.7.1 Settings .............................................................................................................................. 77
4.7.2 System Log ........................................................................................................................ 80
4.7.3 SNMP Agent ...................................................................................................................... 81
4.7.4 TR-069 client...................................................................................................................... 82
4.7.5 Internet Time...................................................................................................................... 83
4.7.6 Access Control................................................................................................................... 84
4.7.7 Update Firmware................................................................................................................ 85
4.7.8 Reboot................................................................................................................................ 86
Appendix A: FAQ....................................................................................................87
Appendix B: Configuring the PC...........................................................................90
Appendix C: Specifications ...................................................................................97
Appendix D: Glossary............................................................................................98
Appendix E: Technical Support ..........................................................................102
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TD-W8960N 300Mbps Wireless N ADSL2+ Modem Router User Guide
Package Contents
The following contents should be found in your package:
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¾
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One TD-W8960N 300Mbps Wireless N ADSL2+ Modem Router
One power Adapter for TD-W8960N 300Mbps Wireless N ADSL2+ Modem Router
Quick Installation Guide
One RJ45 cable
Two RJ11 cables
One ADSL splitter
One Resource CD for TD-W8960N 300Mbps Wireless N ADSL2+ Modem Router, including:
•
•
This User Guide
Other Helpful Information
Note:
)
Make sure that the package contains the above items. If any of the listed items are damaged or
missing, please contact your distributor.
1
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TD-W8960N 300Mbps Wireless N ADSL2+ Modem Router User Guide
Chapter 1. Product Overview
Thank you for choosing the TD-W8960N 300Mbps Wireless N ADSL2+ Modem Router.
1.1 Overview of the Router
The TD-W8960N 300Mbps Wireless N ADSL2+ Modem Router integrates 4-port Switch, Firewall,
NAT-Router and Wireless AP. Powered by 2x2 MIMO technology, the Wireless N Router delivers
exceptional range and speed, which can fully meet the need of Small Office/Home Office (SOHO)
networks and the users demanding higher networking performance.
The TD-W8960N 300Mbps Wireless N ADSL2+ Modem Router utilizes integrated ADSL2+
transceiver and high speed MIPS CPU. The Router supports full-rate ADSL2+ connectivity
conforming to the ITU and ANSI specifications.
In addition to the basic DMT physical layer functions, the ADSL2+ PHY supports dual latency
ADSL2+ framing (fast and interleaved) and the I.432 ATM Physical Layer.
The router provides up to 300Mbps wireless connection with other 802.11n wireless clients. The
incredible speed makes it ideal for handling multiple data streams at the same time, which ensures
your network stable and smooth. The performance of this 802.11n wireless Router will give you the
unexpected networking experience at speed 650% faster than 802.11g. It is also compatible with all
IEEE 802.11g and IEEE 802.11b products.
With multiple protection measures, including SSID broadcast control and wireless LAN 64/128
WEP encryption, Wi-Fi protected Access (WPA2-PSK, WPA-PSK), as well as advanced Firewall
protections, the TD-W8960N 300Mbps Wireless N ADSL2+ Modem Router provides complete
data privacy.
The Router provides flexible access control, so that parents or network administrators can
establish restricted access policies for children or staff. It also supports Virtual Server and DMZ
host for Port Triggering, and then the network administrators can manage and monitor the network
in real time with the remote management function.
Since the Router is compatible with virtually all the major operating systems, it is very easy to
manage. Quick Setup Wizard is supported and detailed instructions are provided step by step in
this user guide. Before installing the Router, please look through this guide to know all the
Router’s functions.
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TD-W8960N 300Mbps Wireless N ADSL2+ Modem Router User Guide
1.2 Main Features
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Complies with IEEE 802.11n to provide a wireless data rate of up to 300Mbps
One RJ11 LINE port, four 10/100M Auto-Negotiation RJ45 LAN ports, supporting Auto
MDI/MDIX
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Quick response semi-conductive surge protect circuit, reliable surge-protect function
AFE to support Annex A and L deployments
Provides external splitter
Multi-user sharing a high-speed Internet connection
Connecting the internet on demand and disconnecting from the Internet when idle for PPPoE
Provides WPA/WPA2, WPA-PSK/WPA2-PSK data security, TKIP/AES encryption security
Provides 64/128-bit WEP encryption security and wireless LAN ACL (Access Control List)
Adopts Advanced DMT modulation and demodulation technology
Adopts 300M wireless LAN transmission technology
Supports access control, parents and network administrators can establish restricted access
policies based on time of day for children or staff
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¾
¾
¾
¾
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Supports Virtual Server, Port Triggering and DMZ host
Supports UPnP, Dynamic DNS, Static Routing
Supports bridge mode and Router function
Supports Web management
Supports firmware upgrade
Supports Flow Statistics
Supports WPS
Built-in firewall supporting IP address filtering, MAC address filtering and parental control
Built-in DHCP server
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TD-W8960N 300Mbps Wireless N ADSL2+ Modem Router User Guide
1.3 Panel Layout
1.3.1 The Front Panel
The Router’s LEDs are located on the front panel.
Figure 1-1
The Router’s LEDs are located on the front panel (View from left to right).
LED Explanation:
Name
Status Indication
On
The modem router is powered on.
(Power)
The modem router is off. Please ensure that the power adapter is
connected correctly.
Off
On
ADSL line is synchronized and ready to use.
(ADSL)
Flash
Off
The ADSL negotiation is in progress.
The network is available with a successful Internet connection.
There is data being transmitted or received via the Internet.
On
Flash
(Internet)
There is no successful Internet connection or the modem router is
Off
On
Wireless is enabled but no data is being transmitted.
The modem router is sending or receiving data over the wireless
network.
(WLAN)
Flash
Off
Wireless function is disabled.
A wireless device has been successfully added to the network by
WPS function.
On
WPS handshaking is in process and will continue for about 2 minutes.
Please press the WPS button on other wireless devices that you want
to add to the network while the LED is flashing.
Flash
Off
(WPS)
The WPS function is disabled or the wireless device fails to be added
to the network in 2 minutes after WPS function is enabled. Please
On
There is a device connected to this LAN port.
(LAN1-4)
Flash
Off
The modem router is sending or receiving data over this LAN port.
There is no device connected to this LAN port.
Note:
)
the Router for more information about how to make Internet connection correctly. If you have
already made a right connection, please contact your ISP to make sure if your Internet service
is available now.
4
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TD-W8960N 300Mbps Wireless N ADSL2+ Modem Router User Guide
2. If the Internet LED is off, please check your ADSL LED first. If your ADSL LED is also off,
please refer to Note 1. If your ADSL LED is GREEN ON, please check your Internet
configuration. You may need to check this part of information with your ISP and make sure
1.3.2 The Back Panel
The Router's ports, where the cables are connected, and RESET button are located on the back
panel.
Figure 1-2
¾ ADSL: Connect to the Modem Port of Splitter or to the telephone line.
¾ LAN1, LAN2, LAN3, LAN4/WAN: Through these ports, you can connect the Router to your
PC or the other Ethernet network devices. Enable EWAN function and you will be able to
connect to Cable/FTTH/VDSL/ADSL device.
¾ WiFi: The switch for the WiFi function.
¾ RESET: There are two ways to reset the Router's factory defaults.
1) Use the Restore Default function on Management -> settings -> Restore Default page in
the router's Web-based Utility.
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TD-W8960N 300Mbps Wireless N ADSL2+ Modem Router User Guide
2) Use the Factory Default RESET button: With the Router powered on, use a pin to press and
hold the RESET button for at least 5 seconds. And the Router will reboot to its factory default
settings.
¾ ON/OFF: The switch for the power.
¾ POWER: The Power plug is where you will connect the power adapter.
¾ Wireless Antennas: To receive and transmit the wireless data.
6
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TD-W8960N 300Mbps Wireless N ADSL2+ Modem Router User Guide
Chapter 2. Connecting the Router
2.1 System Requirements
¾ Broadband Internet Access Service (DSL/Cable/Ethernet).
¾ PCs with a working Ethernet Adapter and an Ethernet cable with RJ45 connectors.
¾ TCP/IP protocol on each PC.
¾ Web browser, such as Microsoft Internet Explorer, Mozilla Firefox or Apple Safari.
2.2 Installation Environment Requirements
¾ Place the Router in a well ventilated place far from any heater or heating vent
¾ Avoid direct irradiation of any strong light (such as sunlight)
¾ Keep at least 2 inches (5 cm) of clear space around the Router
¾ Operating temperature: 0℃~40℃ (32℉~104℉)
¾ Operating Humidity: 10% ~ 90% RH (non-condensing)
2.3 Connecting the Router
Before installing the Router, please make sure your broadband service provided by your ISP is
available. If there is any problem, please contact your ISP. After that, please install the Router
according to the following steps. Don't forget to pull out the power plug and keep your hands dry.
1. Locate an optimum location for the Router. The best place is usually at the center of your
wireless network.
2. Adjust the direction of the antenna. Normally, upright is a good direction.
3. Connect your PC and Switch/Hub in your LAN to the LAN Ports of the Router. (If you have a
wireless NIC and want to have wireless connection, please skip this step.)
4. Connect the telephone line to the Line port on the Router. Or you can access the Internet and
make calls at the same time by using a separate splitter to divide the data and voice. The
external splitter has three ports:
• LINE: Connect to the wall jack
• PHONE: Connect to the phone sets
• MODEM: Connect to the ADSL LINE port of device
Plug one end of the twisted-pair ADSL cable into the ADSL LINE port on the rear panel of
device. Connect the other end to the MODEM port of the external splitter.
5. Connect the power adapter to the power plug of the Router, and the other end into an
electrical outlet. The electrical outlet shall be installed near the device and shall be easily
accessible.
6. Turn on the ON/OFF switch to power the device. It will start to work automatically.
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TD-W8960N 300Mbps Wireless N ADSL2+ Modem Router User Guide
Chapter 3. Quick Installation Guide
This chapter will show you how to configure the basic functions of your TD-W8960N 300Mbps
Wireless N ADSL2+ Modem Router using Quick Setup Wizard within minutes.
3.1 Configuring the PC
After you directly connect your PC to the TD-W8960NTD-W8960N or connect your adapter to a
Hub/Switch which has connected to the Router, you need to configure your PC’s IP address.
Follow the steps below to configure it. Here takes Windows XP for example. For more details,
Step 1: Click the Start menu on your desktop, right click My Network Places, and then select
Figure 3-1
Step 2: Right click Local Area Connection (LAN), and then select Properties.
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TD-W8960N 300Mbps Wireless N ADSL2+ Modem Router User Guide
Figure 3-2
Step 3: Select General tab, highlight Internet Protocol (TCP/IP), and then click the Properties
button.
Figure 3-3
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TD-W8960N 300Mbps Wireless N ADSL2+ Modem Router User Guide
Figure 3-4
Note:
)
You can configure the PC to get an IP address automatically, select “Obtain an IP address
automatically” and “Obtain DNS server address automatically” in the screen above.
Now, you can run the Ping command in the command prompt to verify the network connection.
Please click the Start menu on your desktop, select run tab, type cmd or command in the field
and press Enter. Type ping 192.168.1.1 on the next screen, and then press Enter.
If the result displayed is similar to the screen below, the connection between your PC and the
Router has been established.
Figure 3-5
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TD-W8960N 300Mbps Wireless N ADSL2+ Modem Router User Guide
If the result displayed is similar to the screen shown below, it means that your PC has not
connected to the Router.
Figure 3-6
You can check it following the steps below:
1) Is the connection between your PC and the Router correct?
The LEDs of LAN port which you link to the device and the LEDs on your PC's adapter should
be lit.
2) Is the TCP/IP configuration for your PC correct?
If the Router's IP address is 192.168.1.1, your PC's IP address must be within the range of
192.168.1.2 ~ 192.168.1.254.
3.2 Quick Installation Guide
With a Web-based utility, it is easy to configure and manage the TD-W8960N 300Mbps Wireless N
ADSL2+ Modem Router. The Web-based utility can be used on any Windows, Macintosh or UNIX
OS with a Web browser, such as Microsoft Internet Explorer, Mozilla Firefox or Apple Safari.
1. To access the configuration utility, open a web-browser and type the default address
http://192.168.1.1 in the address field of the browser.
Figure 3-7
User Name and Password, both in lower case letters. Then click the OK button or press the
Enter key.
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TD-W8960N 300Mbps Wireless N ADSL2+ Modem Router User Guide
Figure 3-8
Note:
)
1) Do not mix up the user name and password with your ADSL account user name and password
which are needed for PPP connections.
2) If the above screen does not pop up, it means that your Web-browser has been set to a proxy.
Go to Tools menu→Internet Options→Connections→LAN Settings, in the screen that
appears, cancel the Using Proxy checkbox, and click OK to finish it.
Setup menu to access Quick Setup Wizard.
Figure 3-9
3. Change the VPI or VCI values which are used to define a unique path for your connection. If
you have been given specific settings for this to configuration, type in the correct values
assigned by your ISP. Here we select PPPoE ADSL WAN Link Type for example, enter the
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TD-W8960N 300Mbps Wireless N ADSL2+ Modem Router User Guide
PPP Username and PPP Password given by your ISP, and then click Next.
Figure 3-10
Note:
)
The Quick Setup Wizard will guide you to configure the WAN Service over ATM interface.
4. On the Wireless Configurations screen, we use the default SSID, select Network
Authentication (take Mixed WPA2/WPA-PSK Personal for example), set a Pre-Shared Key,
and then click Save to continue.
Figure 3-11
Note:
)
The default ATM&WAN service will be cleared after clicking the Next button on this Quick Setup
page.
5. You will see the Summary screen below, click Confirm to configure these settings.
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TD-W8960N 300Mbps Wireless N ADSL2+ Modem Router User Guide
Figure 3-12
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TD-W8960N 300Mbps Wireless N ADSL2+ Modem Router User Guide
Chapter 4. Configuring the Router
This chapter will show each Web page's key function and the configuration way.
4.1 Login
After your successful login, you will see the six main menus on the left of the Web-based utility. On
the right, there are the corresponding explanations and instructions.
The detailed explanations for each Web page’s key function are listed below.
4.2 Device Info
Choose “Device Info” menu, there are six submenus under the main menu: Summary, WAN,
Statistics, Route, ARP and DHCP. This Device Info section mainly introduces the elementary
information about the Router and its current settings in use. Click any of them, and you will be able
to view the corresponding information.
first table indicates the information about the version including Software and Hardware. The
second table displays the current status of the TD-W8960N connection. This information will vary
depending on the settings of the Router configured on the Advanced Setup screen.
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TD-W8960N 300Mbps Wireless N ADSL2+ Modem Router User Guide
Figure 4-1
Note:
)
Click the other submenus under the main menu Device Info, and you will be able to view the
corresponding information about WAN, Statistics, Route, ARP and DHCP.
4.3 Quick Setup
4.4 Advanced Setup
Choose “Advanced Setup”, there are many submenus under the main menu. Among the
submenus, Layer2 Interface, WAN Service, LAN etc. are default menus, while NAT, IP/MAC
filtering of the Security, Quality of Service and DNS will appear only when you select some
corresponding functions. Click any one of them, and you will be able to configure the
corresponding function.
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TD-W8960N 300Mbps Wireless N ADSL2+ Modem Router User Guide
This Advanced Setup section mainly introduces how to configure the Router for adequate use.
The detailed explanations for each subsection are provided below.
Note:
)
To completely configure the WAN Interface, you need to first select the Layer2 Interface (4.4.1
Layer2 Interface) according to the connection ISP provides you, and then to select the type of the
4.4.1 Layer2 Interface
Choose “Advanced Setup”Æ“Layer2 Interface”, and you can select WAN Service Interface
(layer2 interface) over ATM interface or ETH interface.
¾
ATM Interface: Configure the Router to access Internet as an ADSL user. ISP provides you
VPI (Virtual Path Identifier), VCI (Virtual Channel Identifier) settings and the DSL Interface
¾
ETH Interface: Configure the Router to access Internet as an Ethernet user. ISP provides
you Broadband Internet Service and the Ethernet Interface with RJ45 connector.
4.4.1.1 ATM interface
Choose “Advanced Setup”Æ“Layer2 InterfaceÆATM interface”, you can Configure ATM
interfaces on the screen below.
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TD-W8960N 300Mbps Wireless N ADSL2+ Modem Router User Guide
Figure 4-2
¾
Remove: Select the check box in the table on the screen above and then click the Remove
button, the corresponding interface will be deleted in the table.
Note:
)
corresponding WAN Service entry first before you can remove it here.
¾
Add: Click the button, and you can add a new interface in the next screen.
Figure 4-3
¾
¾
¾
¾
VPI/VCI: the VPI and VCI values provided by your ISP. Do not change them unless it was
required by your ISP.
DSL Link Type: Select a DSL Link Type which is provided by your ISP. The options include
EoA (it is for PPPoE, IPoE, and Bridge), PPPoA (PPP over ATM) and IPoA (IP over ATM).
Encapsulation Mode: The mode of the data processing over the Link Type you have
selected. Uses the default setting, if you are not sure.
Service Category: Select the type of the service assigned by your ISP in the drop-down list.
The default type is UBR Without PCR.
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Note:
)
Enabling packet level QoS for PVC improves performance for selected classes of applications.
While QoS consumes system resources; therefore the number of PVC(s) will be reduced. Besides
this, it cannot be set for the connection type of CBR and Real-time VBR. If you select the QoS
service, the Quality of Service menu will be added to the Web-based Utility, the detailed
4.4.1.2 ETH interface
Choose “Advanced Setup”Æ“Layer2 InterfaceÆETH Interface”, you can configure ETH WAN
interfaces on the screen below.
Figure 4-4
Note:
)
To make sure the ETH port available, you should first choose “Advanced Setup”Æ“LAN Ports” to
enable the Virtual LAN Ports feature.
¾
Add: Click the Add button, and you can add a new interface in the next screen.
Figure 4-5
¾
ETH port: Select an ETH port to configure as the WAN port.
Figure 4-6
¾
Remove: Select the check box in the table on the screen above and then click the Remove
button, the corresponding interface will be deleted in the table.
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Note:
)
One ETH is allowed to configure as the layer 2 WAN Interface.
4.4.2 WAN Service
Choose “Advanced Setup”Æ“WAN Service”, and you will see the WAN Port Information Table in
manipulation to each interface. After you add a new Lay2 Interface, please follow the instructions
below to complete the further configuration of WAN Interface. There are five different
configurations for the connection types, which are PPPoE, IPoE, Bridge, PPPoA, and IPoA. You
can select the corresponding types according to your needs.
Figure 4-7
Note:
)
The following section adopts different VPI, VCI to introduce further configuration for the different
connection types, if you need to change the configuration of ATM PVC (VPI/VCI), you should go to
4.4.2.1 ATM-EoA-PPPoE
If your ISP provides a PPPoE connection and you need to use an ATM Interface, follow the steps
below to add a WAN service over a selected ATM interface:
Figure 4-8
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PPPoE option. You can create a service name for the Service Description or leave it the
default name. Click Next.
Figure 4-9
4. Enter the following parameters and then click Next.
Figure 4-10
¾
¾
¾
PPP Username/Password: Enter the User Name and Password provided by your ISP.
These fields are case-sensitive.
PPPoE Service Name: Enter the Service Name if it was provided by your ISP. If you leave it
blank, the default name will be the same as the Service Description on the previous screen.
Authentication Method: Select the Authentication Method from the drop-down list, the
default method is AUTO, and you can leave it as a default setting.
Note:
)
If you are not sure about the PPP IP extension and PPP Debug Mode etc. below, please don’t
select these options.
¾ MTU Size: Maximum Transmission Unit Size. Check this box then you can change the MTU
size. The default MTU value is 1480 Bytes. It is not recommended that you change the default
value unless required by your ISP.
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¾ Enable Fullcone NAT: It is a type of NAT, if not enabled, the default NAT will act.
¾ Dial on demand (with idle timeout timer): The Router will cut off the Internet connection after
it has been inactive for a specific period of time (idle timeout), and it will automatically
re-establish the connection as soon as you attempt to access the Internet again. If your
Internet is charged by time you may want to select this option in order to save money.
¾ PPP IP extension: Select this option to get the public IP address from the PPP server to your
PC, and the NAT and SPI Firewall will be closed. Sometimes you can think it as bridge while
PPP dialing in the router. It’s a special feature deployed by some ISP. Unless your ISP
specifically requires this setup, do not select it.
¾ Use Static IPv4 Address: If your ISP gives you a static WAN, Gateway and DNS IP address,
select this option to enter them manually.
¾ Enable PPP Debug Mode: Select this option to debug the PPP function and you can see
many PPP log information in the System Log. Only PPP has this debug Mode.
¾ Bridge PPPoE Frames Between WAN and Local Ports: Select this option to start PPP
connection in your local PC.
¾ Enable IGMP Multicast Proxy: IGMP (Internet Group Management Protocol) is used to
manage multicasting on TCP/IP networks. Some ISPs use IGMP to perform remote
configuration for client devices, such as the Router. The default value is disabled, and if you
are not sure, please contact your ISP or just leave it.
Figure 4-11
6. Configure the DNS Server Addresses on the screen below and click Next.
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Figure 4-12
¾
¾
Select DNS Server Interface from available WAN Interfaces: You can select this option to
automatically get DNS server information from the selected WAN interface.
Use the following Static DNS IP Address: You can select this option to manually enter the
primary and /or optional secondary DNS server IP addresses provided by your ISP.
Note:
)
If only single PVC with IPoA is configured, you must enter static DNS server IP addresses.
7. On the next screen you will see the detailed settings you’ve made. Please click the
Save/Apply button to save these settings.
Figure 4-13
8. On the next screen you will see the WAN Port Information Table with the new configuration.
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Figure 4-14
¾
¾
Remove All: Click Remove All, then all the interface will be deleted in the table.
Remove: Select the check box in the table above and then click Remove, the corresponding
interface will be deleted in the table.
4.4.2.2 ATM-EoA-IPoE
If your ISP provides an IPoE connection and you need to use an ATM Interface, follow the steps
below to add a WAN service over a selected ATM interface:
ATM PVC on the next screen (as shown Figure 4-8).
3. If your ISP provides an IPoE connection, select IPoE option for the WAN service type on the
4. Enter parameters in the following blanks to configure the WAN IP Address and click Next.
Figure 4-15
¾
Obtain an IP address automatically: Select this option, the Router will be able to obtain IP
network information dynamically from a DHCP server provided by your ISP.
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Note:
)
1) The response message from a DHCP server typically contains a number of configuration
parameters (DHCP options) for the Router. The DHCP options include IP network information,
and also the vendor-specific options. In some cases, the Router is implemented to perform
user-defined operations (as shown below). You can implement your own treatment of all such
options.
2) If the Router is functioning as a DHCP client, it must identify itself in option 61 (client-identifier)
in every DHCP message. DUID/IAID is portion of option 61.
•
•
Option 60 Vendor ID: The option code 60 used to identify Vendor class.
Option 61 IAID: IAID (Identity Association ID) assigns an Identity Association ID to
individual interfaces. In cases where the device is functioning with a single DHCP client
identity, it must use value 1 for IAID for all DHCP interactions. In cases where the device
is functioning with multiple DHCP client identities, the values of IAID have to start at 1 for
the first identity and be incremented for each subsequent identity. For example, the
device may use IAID value 1 for the first physical interface and value 2 for the second.
Alternatively, the device may use IAID value 1 for the virtual circuit corresponding to the
first connection object in the data model and value 2 for the second connection object in
the data model.
•
•
Option 61 DUID: Specifies the name of the interface whose link-layer address the server
is to use as its DUID (DHCP Unique Identifier). You must enter a value for this parameter
or the server will not start. When the server starts, the DUID is written to the system log.
Option 125: The option 125 allows DHCP server to be pre-configured with policy for
handling classes of devices in a certain way without requiring DHCP server to be able to
parse the unique format used in client-identifier option.
¾
Use the following IP Address: If you are provided with a static IP/gateway Address, please
select this option, and then enter the WAN IP Address, WAN Subnet Mask and WAN
gateway IP Address manually.
5. You will see the next screen as below. You can enable the NAT, SPI Firewall, and IGMP
Multicast, if you are not sure about the settings, just leave the default settings. Click Next.
Figure 4-16
¾
Enable NAT: This technology translates the IP addresses of a local area network to a
different IP address for the Internet. If this Router is hosting your network’s connection to the
Internet, please select the check box. If another Router exists in your network, you don’t need
to select the option.
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¾
¾
Enable Firewall: A SPI firewall enhances network’s security. Select the option to use a
firewall, or else without a firewall.
Enable IGMP Multicast: This is disabled by default. This setting will not allow IGMP (Internet
Group Management Protocol) packets to be forwarded to the LAN. IGMP is used to manage
multicasting on TCP/IP networks. Most users will not need to enable this. Some ISPs use
IGMP to perform remote configuration for client devices, such as the Router. If you are unsure,
check with your ISP.
Note:
)
If you select the Enable NAT checkbox, the NAT menu will be added to the Web-based Utility. We
6. Select a preferred WAN interface as the system default gateway and click Next.
Figure 4-17
7. Configure the DNS Server Addresses on the screen as follows.
Figure 4-18
Note:
)
If only single PVC with IPoA is configured, you must enter static DNS server IP addresses.
Please click the Apply/Save button to save these settings.
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Figure 4-19
4.4.2.3 ATM-EoA-Bridging
If you want to adopt the Bridge service and you need to use an ATM Interface, follow the steps
below to add a WAN service over a selected ATM interface:
click Next button to continue.
click the Apply/Save button to save these settings.
4.4.2.4 ATM-PPPoA
If your ISP provides a PPPoA connection and you need to use an ATM Interface, follow the steps
below to add a WAN service over a selected ATM interface:
PPPoE Service Name and Bridge PPPoE Frames Between WAN and Local Ports on the
4.4.2.5 ATM-IPoA
If your ISP provides an IPoA connection and you need to use an ATM Interface, follow the steps
below to add a WAN service over a selected ATM interface.
the screen of Figure 4-18.
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Note:
)
ETH and ATM service can not coexist. If the ATM Interface had configured, you cannot configure
any other WAN service over the ETH Interface until the ATM Interface is deleted.
4.4.2.6 ETH-PPPoE
If your ISP provides a PPPoE connection and you need to use an ETH Interface, follow the steps
below to add a WAN service over a selected ETH interface:
4.4.2.7 ETH-IPoE
If your ISP provides an IPoE connection and you want to use an ETH Interface, follow the steps
below to add a WAN service over a selected ETH interface:
4.4.2.8 ETH-Bridge
If you want to adopt the Bridge service and you need to use an ETH Interface, follow the steps
below to add a WAN service over a selected ETH interface:
4.4.3 MAC Clone
Choose menu “Advanced Setup”Æ“MAC Clone”, you can configure the MAC address of the
WAN Interface as shown below.
The WAN Interface List displays the Lay2 Interfaces you have configured on the section 4.4.1
Layer2 Interface and its default MAC Address. If you have not configured corresponding WAN
“Need a corresponding WAN Service”.
The last one of WAN Interface List displays your PC’s current address.
Figure 4-20
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Type the new value for the WAN Interface who’s MAC Address you want to change.
You can select corresponding WAN Interface from the drop-down list and click Clone button to
clone your current PC MAC.
Click Restore Default button to restore the WAN Interface’s default MAC Address.
Note:
)
Only the WAN Ports can use MAC Address Clone function. All the clone MAC addresses must not
be the same with each other.
4.4.4 LAN
section allows you to configure the Router’s LAN ports settings.
Figure 4-21
¾
IP Address: You can configure the Router’s IP Address and Subnet Mask for LAN Interface.
• IP Address: Enter the Router’s local IP Address, then you can access to the Web-based
Utility via the IP Address, the default value is 192.168.1.1.
• Subnet Mask: Enter the Router’s Subnet Mask, the default value is 255.255.255.0.
¾
¾
Enable IGMP Snooping: If you select the option, please choose the IGMP Mode: Standard
Mode or Blocking Mode.
DHCP Server: These settings allow you to configure the Router‘s Dynamic Host
Configuration Protocol (DHCP) server function. The DHCP server is enabled by default for the
Router’s Ethernet LAN interface. DHCP service will supply IP settings to computers which are
configured to automatically obtain IP settings that are connected to the Router though the
Ethernet port. When the Router is set for DHCP, it becomes the default gateway for DHCP
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client connected to it. Keep in mind that if you change the IP address of the Router, you must
change the range of IP addresses in the pool used for DHCP on the LAN.
• Start IP Address: Enter a value for the DHCP server to start with when issuing IP
addresses. Because the default IP address for the Router is 192.168.1.1, the default Start
IP Address is 192.168.1.2, and the Start IP Address must be 192.168.1.2 or greater, but
smaller than 192.168.1.254.
• End IP Address: Enter a value for the DHCP server to end with when issuing IP
addresses. The End IP Address must be smaller than 192.168.1.254. The default End IP
Address is 192.168.1.254.
• Leased Time (hour): The Leased Time is the amount of time in which a network user will
be allowed connection to the Router with their current dynamic IP address. Enter the
amount of time, in hours, then the user will be “leased” this dynamic IP address. After the
dynamic IP address has expired, the user will be automatically assigned a new dynamic IP
address. The default is 24 hours.
¾
Static IP Lease List: The function allows you to specify a reserved IP address for a PC on the
LAN, that PC will always obtain the assigned IP address each time when it accesses the
DHCP server. Reserved IP addresses should be assigned to servers that require permanent
IP settings. Click the Add Entries button, and then you will set the rule in the screen as
below.
Figure 4-22
• MAC Address: The MAC address of the computer on the LAN which you want to reserve
an IP.
• IP Address: The IP address you want to reserved to the computer.
¾
Configure the second IP Address and Subnet Mask: You can configure the Router’s
second IP Address and Subnet Mask for LAN Interface through which you can also access to
the Web-based Utility as the default IP Address and Subnet Mask.
4.4.5 NAT
NAT (Network Address Translation) allows you to share one WAN (Wide Area Network) IP
address for multiple computers on your LAN (Local Area Network).
Note:
)
When you select PPPoA or PPPoE for the WAN Setup, or when you select Enable NAT for the
Web-based Utility (shown in Figure 4-23).
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Choose “Advanced Setup”Æ“NAT”, there are three submenus under the main menu: Virtual
Servers, Port Triggering, DMZ Host and ALG. Click any of them, and you will be able to
configure the corresponding function.
Figure 4-23
4.4.5.1 Virtual Servers
Choose “Advanced Setup”Æ“NAT”Æ“Virtual Servers”, you can set up virtual servers on the
screen below (shown in Figure 4-24).
Virtual servers can be used for setting up public services on your LAN, such as DNS, Email and
FTP. A virtual server is defined as a service port, and all requests from the Internet to this service
port will be redirected to the computer specified by the server IP. Any PC that was used for a
virtual server must have a static or reserved IP Address because its IP Address may change when
using the DHCP function.
Figure 4-24
¾
Virtual Server Table: The table indicates the information about the Virtual Server entries.
• Server Name: This is the name of the Virtual Server. It is exclusive and must be filled in.
• External Port Start: The base number of External Ports. You can type a service port or
leave it blank.
• External Port End: The end number of External Ports. You can type a service port or
leave it blank.
• Protocol: The protocol used for this application, TCP, UDP, or TCP/UDP.
• Internal Port Start: The base number of Internal Ports. You can type a service port or
leave it blank.
• Internal Port End: The end number of Internal Ports. You can type a service port or leave
it blank.
• Server IP Address: The IP Address of the PC providing the service application.
• WAN Interface: The WAN Service Interface providing the service application.
Add: Click the Add button to add a new entry.
¾
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¾
button, then the corresponding entry will be deleted in the table.
To add a virtual server entry:
Virtual Server in the next screen as shown in Figure 4-25.
Figure 4-25
2. Select the Interface which you want to use from the drop-down list.
3. Select the service which you want to use from the drop-down list. If the list does not have the
service you need, type the name of the custom service in the text box.
4. Type the IP Address of the computer in the Server IP Address text box.
5. Enter the External Port Start, External Port End, Internal Port Start and Internal Port End in
the table, and then select the protocol used for this Virtual Server, TCP, UDP or All.
6. Click Save/Apply to enable virtual server and then you will see your setting as shown in
Note:
)
If you select the service from the drop-down list, the External Port Start, External Port End,
Internal Port Start, Internal Port End and the Protocol will be added in the table automatically. You
only need to enter the Server IP Address for the Virtual Server.
4.4.5.2 Port Triggering
Choose “Advanced Setup”Æ“NAT”Æ“Port Triggering”, you can set Port Triggering on the
Some applications require that specific ports in the Router's firewall should be opened for access
by remote devices. Port Trigger dynamically opens up the 'Open Ports' in the firewall when an
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application on the LAN initiates a TCP/UDP connection to a remote device using the triggering
ports. The Router allows the remote party from the WAN side to establish new connections back to
the application on the LAN side using the open ports. A maximum 32 entries can be configured.
Figure 4-26
¾
Port Triggering Table: The table indicates the information about the Port Triggering entries.
•
Application (Name): This is the name of the Port Triggering. It is exclusive and must be
filled.
•
•
•
Trigger: It includes the Protocol and the Start and End value of the Trigger Ports.
Open: It includes the Protocol and the Start and End value of the Open Ports.
WAN Interface: The WAN Service Interface setting the Port Triggering.
¾
¾
Add: Click the button to add a new entry.
button, then the corresponding entry will be deleted in the table.
To add a new Port Triggering:
screen as shown in Figure 4-27.
Figure 4-27
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2. Select the application from the drop-down list. If the list does not have the application that
you want, select the Custom application radio button, and type the name of the custom
application in the text box.
3. Enter the Trigger Port Start, Trigger Port End, Open Port Start and Open Port End in the
table, and then select the Trigger protocol and Open protocol, TCP, UDP or All.
4. Click Save/Apply to enable the settings and then you will see your settings as shown in
Note:
)
If you select the application from the drop-down list, the External Port Start, External Port End,
Internal Port Start, Internal Port End and the Protocol will be added in the table automatically.
4.4.5.3 DMZ Host
Choose “Advanced Setup”Æ“NAT”Æ“DMZ Host”, you can set up DMZ Host on the screen
(shown in Figure 4-28).
The DMZ host feature can make a local host be exposed to the Internet for a special-purpose
service, such as online gaming or video conferencing.
Figure 4-28
To add a new DMZ Host:
You can enter the computer's IP address and then click Save/Apply to activate the DMZ host you
set on this page.
Note:
)
DMZ host forwards all the ports at the same time. Any PC whose port is being forwarded must
have its DHCP client function disabled and should have a new static IP Address assigned to it
because its IP Address may change while using the DHCP function.
4.4.5.4 ALG
Choose “Advanced Setup”Æ“NAT”Æ“ALG”, and then you can configure the basic security in the
screen as shown in Figure 4-29.
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Figure 4-29
Click the Save/Apply button to save your settings.
4.4.6 Security
Choose “Advanced Setup”Æ“Security”, and you will see the security screen including IP
Filtering and MAC Filtering (only effective in Bridging mode) submenus.
Figure 4-30
4.4.6.1 IP Filtering
The IP address filtering feature makes it possible for administrators to control user's access to the
Internet, which is based on user's IP. The IP address filtering includes Outgoing and Incoming,
the detailed descriptions are provided below.
IP Filtering - Outgoing
Choose “Advanced Setup”Æ“Security”Æ“IP Filtering”, you can configure Outgoing Filtering
The Outgoing IP Filtering feature allows you to control some IP traffic from LAN to access to some
specifically addresses. By default, all outgoing IP traffic from LAN is allowed, but some IP traffic
can be BLOCKED by setting up filters.
Figure 4-31
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Set up an Outgoing IP Filtering rule:
Figure 4-32
2. Enter the Filter name for the rule, it is exclusive and must be filled.
3. Select the protocol: TCP/UDP, TCP, UDP or ICMP in the drop-down list for the connection
between the Source IP address and Destination IP address.
4. Enter a Source IP Address in dotted-decimal notation format and then type Source Port
(port or port: port) in the text boxes separately.
5. Enter a Destination IP Address in dotted-decimal notation format and then type Destination
Port (port or port: port) in the text boxes separately.
6. Click Save/Apply to save this entry.
Note:
)
When you add an Outgoing IP Filtering entry, you must configure at least one condition on the
preceding screen except the Filter name. If you leave the Protocol blank, it means that the rule is
effective to all protocols, if you leave the Source IP Address and/or Destination IP Address blank,
it suggests that all Source IP Addresses and/or Destination IP Addresses are controlled by the
rule, if you leave the Source Port and/or Destination Port blank, it suggests that all Source Ports
and/or Destination Ports are controlled by the rule.
4.4.6.2 MAC Filtering
Choose “Advanced Setup”Æ“Security”Æ“MAC Filtering”, you can configure MAC Filtering rules
users on your local network based on their MAC Address.
Note:
)
MAC Filtering is only effective on ATM PVC(s) configured in Bridging mode.
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Figure 4-33
¾
Change Policy: There are two policies for the MAC filters: FORWARDED and BLOCKED.
Select the Change checkbox and click the Change Policy button to change from one policy
to another. When you set FORWARDED, it means that all MAC layer frames will be
matching with any of the specified rules in the preceding table.
¾
¾
Add: Click the Add button, and then you can add a new MAC Filter in the next screen (shown
button, and then the corresponding entry will be deleted in the table.
To add a MAC Filtering rule:
Figure 4-34
2. Select Protocol Type in the drop-down list for the rule.
3. Enter Destination MAC Address and Source MAC Address in the text box.
4. Select Frame Direction in the drop-down list for the rule.
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5. Select the WAN interfaces from the drop-down list.
4.4.7 Parental Control
Choose “Advanced Setup”Æ“Parental Control”. You can configure the Parental Control on the
screen as shown in Figure 4-35. Time Restriction allows you to control the Internet activities of the
child by restricting the time of surfing. URL Filter limits every computer connected to the router to
access certain websites. These two features work independently.
Figure 4-35
4.4.7.1 Time Restriction
This feature allows you add time of day restriction to a special LAN device connected to the
Router.
Figure 4-36
To add a Time Restriction entry:
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Figure 4-37
2. Enter the User Name of the LAN device connected to the Router.
3. To restrict the device where the browser is running, select the Browser's MAC Address
radio button. The MAC Address has been automatically displayed in the text box. To restrict
other LAN devices, click Other MAC Address radio button and enter the MAC address of the
other LAN device.
4. Select the day to allow the rule to take effect in the table.
5. Enter the Start Blocking Time and End Blocking Time in the text box separately, and then
the device controlled will then be unable to connect to the internet during that time.
Note:
)
The Time Restriction will not work correctly before the time of the device is set in “Management
Æ Internet Time”.
4.4.7.2 URL Filter
This feature allows you to configure the filter rules based on URL to control all the computers in the
LAN to access the specified port, and it is independent with Time Restriction feature.
Figure 4-38
There are two policies for the URL Filter.
¾
¾
Disable: URL Filter function will not take effect.
Allow: Only allow the PCs to access the specified URL.
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Deny: Block the PCs to access the specified URL.
¾
To add a URL Filter entry:
1. Check the Deny or Allow radio button. Here we take Deny for example.
4-39. Enter the URL Address and Port Number.
Figure 4-39
4-38. Every computer connected to the router will not access this URL address on the port.
4.4.8 Quality of Service
Choose “Advanced Setup”Æ“Quality of Service”, you can enable QoS (Quality of Service) on
the screen shown in Figure 4-40. QoS helps to prioritize data as it enters your router. By attaching
special identification marks or headers to incoming packets, QoS determines which queue the
packets enter, based priority. This is useful when there are certain types of data you want to give
higher priority, such as voice data packets give higher priority than Web data packets. This option
will provide better service of selected network traffic over various technologies.
Figure 4-40
Select the Enable QoS checkbox to enable all QoS for all interfaces.
Select a Default DSCP make from drop-down list to automatically mark incoming traffic without
reference to a particular classifier.
Click Save/Apply to save the current configuration.
Note:
)
The default DSCP mark is used to mark all egress packets that do not match any classification
rules.
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4.4.8.1 Queue Config
Choose “Advanced Setup”Æ“Quality of Service”Æ“Queue Config”, you can set up virtual
servers on the screen below.
Figure 4-41
screen as shown in Figure 4-42.
Figure 4-42
¾
¾
¾
Name: Set a name for the entry.
Enable: Select Enable option to take this entry effect.
Interface: Assigned a specific Wan Service for this QoS queue entry.
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¾
¾
Precedence: Specify precedence for this QoS queue entry.
DSL Latency: Select latency path for the type of data transmission, only Path0 is available for
this Router.
After you specify the condition, click Save/Apply to save the entry and then you will see you
settings as shown in Figure 4-41.
Note:
)
1) Lower integer values for precedence imply higher priority for this queue relative to others.
2) The queue entry configured here will be used by the classifier to place ingress packets
appropriately.
4.4.8.2 QoS Classification
This section will guide you to create a traffic class rule to classify the upstream traffic, assign
queue which defines the precedence and the interface and optionally overwrite the IP header
DSCP byte.
A rule consists of a class name and at least one condition below. All of the specified conditions in
this classification rule must be satisfied for the rule to take effect.
Figure 4-43
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Figure 4-44
After you specify the condition, click Save/Apply to save the entry.
4.4.9 Bandwidth Control
Choose “Advanced Setup”Æ“Bandwidth Control” and then you will see the screen as shown in
Figure 4-45. This page allows you to enable this function and to configure the value of Total
Upstream/Downstream Bandwidth.
Figure 4-45
¾
¾
¾
¾
Enable Bandwidth Control: Check this box to enable the Bandwidth Control function.
Total Upstream Bandwidth (Kbps): Enter the upload speed through the WAN port.
Total Downstream Bandwidth (Kbps): Enter the download speed through the WAN port.
Save/Apply: Click this button to make the configuration take effect.
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Note:
)
The Total Upstream Bandwidth and Total Downstream Bandwidth are required to be configured.
4.4.9.1 Traffic Control Rule
Choose “Advanced Setup”Æ“Traffic Control” Æ“Traffic Control Rule” and then you will see the
Figure 4-46
Figure 4-47
¾
¾
¾
¾
Rule Status: Select the status of the rule from the drop-down list to enable or disable the rule.
IP Range: Enter a single IP address or a range of IP addresses.
Port Range: Enter a single port or a range of ports.
Protocol: Select a protocol type from the drop-down list. TCP, UDP and ALL are available
here.
¾
Priority: Select priority form the drop-down list. There are five options: Highest, 1, 2, 3, 4, 5, 6
and Lowest. The default precedence of the rule is 4.
¾
¾
Upstream: Enter the min and max upload speed through the WAN port.
Downstream: Enter the min and max download speed through the WAN port.
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After completing the above configuration, click the Save/Apply button to make it take effect and
then you will see the following list as shown in Figure 4-48. If you want to modify the rule, click the
Edit button. If you want to delete the rule, check the Remove box first and then click the Remove
button.
Figure 4-48
Note:
)
The priority, max upstream/downstream rate and min upstream/downstream rate work on
allocation of surplus upload/download bandwidth. For rules with different priority, the surplus
bandwidth is firstly allocated to the rule with the highest priority according to its max
upstream/downstream rate. If there still has surplus bandwidth, it is allocated to the rule with
hypo-high priority. For rules with the same priority, the surplus bandwidth is allocated to them
according to their min upstream/downstream rate. The greater a rule’s min upstream/downstream
rate is, the more bandwidth it gets.
4.4.10 Routing
Choose “Advanced Setup”Æ“Routing”, it includes three menus: Default Gateway, Static Route
Figure 4-49
4.4.10.1 Default Gateway
Choose “Advanced Setup”Æ“Routing”Æ“Default Gateway”, you can see the Default Gateway
screen.
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Figure 4-50
4.4.10.2 Static Route
Choose “Advanced Setup”Æ“Routing”Æ“Static Route”. You can see the Static Route screen,
pre-determined path that network information must travel to reach a specific host or network.
Figure 4-51
To add static routing entries:
Figure 4-52
2. Enter the following data:
¾
IP Version: Select the version of IP.
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¾
¾
¾
Destination IP Address: The Destination IP Address is the address of the network or host
that you want to assign to a static route.
Interface: Select the Interface name in the text box, or else, the default Use Interface will be
adopted for the Static Route.
Gateway IP Address: If you select the IPoE or IPoA mode for Interface, the screen above
will display this item, you should type the Gateway address correctly, and the other option for
Interface will adopt the default Gateway address for the Static Route.
To remove a static routing entry:
2. Click the Remove button, and the entry will be deleted.
Note:
)
Gateway IP address should be correctly configured if IP based Interface (IPoE, IPoA) is selected.
4.4.10.3 RIP
Choose “Advanced Setup”Æ“Routing”Æ“RIP”, you can see the RIP (Routing Information
Figure 4-53
Note:
)
RIP cannot be configured on the WAN Interface which has NAT enabled (such as PPPoE).
To activate RIP for the device, configure an individual interface, select the desired RIP version and
operation, and select Enabled checkbox for the interface.
Click Save/Apply to save the configuration.
4.4.11 DNS
When you select the connection type PPPoE, PPPoA or IPoA for WAN configuration, you will see
Dynamic DNS submenus.
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Figure 4-54
4.4.11.1 DNS Server
Choose “Advanced Setup”Æ“DNS”Æ“DNS Server”, and you can see the DNS Server
Configuration screen. Deselect the checkbox before Auto DNS Server, and then you will be able
to manually configure the DNS Server Addresses as shown in Figure 4-55.
Figure 4-55
For PPPoA, PPPoE enabled PVC(s), please select the Obtain DNS info from a WAN interface
checkbox, this Router will accept automatically the first received DNS assignment from the
selected configured WAN interface during the connection establishment.
For single PVC with IPoA, static IPoE protocol, please select the Use the following Static DNS IP
address checkbox, and enter the primary and /or optional secondary DNS server IP addresses
provided by your ISP.
Click the Apply/Save button to save the new configuration.
4.4.11.2 Dynamic DNS
Choose “Advanced Setup”Æ“DNS”Æ“Dynamic DNS”, you can see the Dynamic DNS screen,
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The Router offers a Dynamic Domain Name System (DDNS) feature. DDNS lets you assign a
fixed host and domain name to a dynamic Internet IP Address. The Dynamic DNS service allows
you to alias a dynamic IP address to a static hostname in any of the many domains, allowing your
Router to be more easily accessed from various locations on the Internet.
Figure 4-56
To add a DDNS entry:
(shown in Figure 4-57).
Figure 4-57
2. Select D-DNS provider in the drop-down list.
3. Enter the Hostname of the DNS Server, and select the corresponding Interface for the
DDNS, you can leave it default.
4. Type the User Name and Password for your DDNS account.
4.4.12 DSL
Choose “Advanced Setup”Æ“DSL”, you can see the DSL Settings screen, this screen allows you
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Figure 4-58
You can select the modulation type, phone line pair and the capability of Bitswap or SRA. After
you set them up, click Save/Apply to save the configurations.
4.4.13 UPnP
Choose “Advanced Setup”Æ“UPnP”, you can Enable or Disable the UPnP (Universal Plug and
Play) protocol on the screen.
UPnP (Universal Plug and Play) is a distributed, open networking standard that uses TCP/IP for
simple peer-to-peer network connectivity between devices. An UPnP device can dynamically join
a network, obtain an IP address, convey its capabilities and learn about other devices on the
network. In turn, a device can leave a network smoothly and automatically when it is no longer in
use. UPnP broadcasts are only allowed on the LAN.
Figure 4-59
Select the checkbox and click Save/Apply to enable the UPnP function.
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4.4.14 Interface Grouping
Choose “Advanced Setup”Æ“Interface Grouping”, you can configure multiple ports to PVC and
bridging groups to perform as an independent network.
Figure 4-60
To support this feature, you must create mapping groups with appropriate LAN and WAN
interfaces using the Add button. The Remove button will remove the grouping and add the
ungrouped interfaces to the Default group. Only the default group has IP interface.
To create a new interface group:
1. Click the Add button. You can add a new interface group in the next screen.
Figure 4-61
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2. Enter a unique name for Group.
3. Select the Interface which you want to use from the drop-down list.
Note:
)
If you like to automatically add LAN clients to a WAN Interface in the new group add the DHCP
vendor ID string. By configuring a DHCP vendor ID string any DHCP client request with the
specified vendor ID (DHCP option 60) will be denied an IP address from the local DHCP server.
4. Select interfaces from the available interface list and add it to the grouped interface list using
the arrow buttons to create the required mapping of the ports.
Note:
)
These clients may obtain public IP addresses.
5. Click Save/Apply to make the entry effective immediately.
Note:
)
If a vendor ID is configured for a specific client device, please REBOOT the client device attached
to the modem to allow it to obtain an appropriate IP address.
4.4.15 IPSec
Choose “Advanced Setup”Æ“IPSec”, you can Add/Remove or Enable/Disable the IPSec tunnel
Figure 4-62
This section will guide you to configure a VPN tunnel between two TD-W8960Ns. The topology is
as follows.
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Note:
)
You could also use other VPN Routers to set VPN tunnels with TD-W8960N. TD-W8960N
supports up to 10 VPN tunnels simultaneously.
Figure 4-63
¾ IPSec Connection Name: Enter a name for your VPN.
¾ Remote IPSec Gateway Address (IP or Domain Name): Enter the destination gateway IP
address in the box which is the public WAN IP or Domain Name of the remote VPN server
endpoint. (For example: Input 219.134.112.247 in Device1, Input 219.134.112.246 in Device
2)
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¾ Tunnel access from local IP addresses: Choose Subnet if you want the Whole LAN to join
the VPN network, or else choose Single Address if you want single IP to join the VPN network.
¾ IP Address for VPN: Enter the IP address of your LAN. (For example: Input 192.168.1.1 in
Device1, Input 192.168.2.1 in Device2)
¾ IP Subnetmask: Enter the Subnet mask of your LAN. ( For example: Input 255.255.255.0 in
both Device1 and Device2)
¾ Tunnel access from remote IP addresses: Choose Subnet if you want the Remote Whole
LAN to join the VPN network, or else choose Single Address if you want single IP to join the
VPN network.
¾ IP Address for VPN: Enter the IP address of the Remote LAN. ( For example: Input
192.168.2.1 in Device1,Input 192.168.1.1 in Device2)
¾ IP Subnetmask: Enter the subnetmask of the remote LAN. ( For example: Input
255.255.255.0 in both Device1 and Device2)
¾ Key Exchange Method: Select Auto (IKE) or Manual.
¾ Authentication Method: Select Pre-Shared Key (recommended).
¾ Pre-Shared Key: Input the Pre-Shared key for Authentication. (For example: Input 12345678)
¾ Perfect Forward Secrecy: PFS is an additional security protocol.
We recommend you leave the Advanced Settings as default value.
After complete the basic settings and click Save/Apply in both Device1 and Device2, PCs in LAN1
could conmmunicate with PCs in remote LAN2. (For example: You can ping the IP address of PC2
which is 192.168.2.100 in PC1)
Note:
)
The VPN Servers Endpoint from both ends must use the same pre-shared keys and Perfect
Forward Secrecy settings.
Click Show Advanced Settings and then you can configure the Advanced Settings.
¾ Main Mode: Select Main Mode to configure the standard negotiation parameters for IKE
phase1.
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¾ Aggressive Mode: Select Aggressive Mode to configure IKE phase1 of the VPN Tunnel to
carry out negotiation in a shorter amount of time. (Not Recommended-Less Secure)
Note:
)
The difference between the two is that aggressive mode will pass more information in fewer
packets, with the benefit of slightly faster connection establishment, at the cost of transmitting the
identities of the security firewall in the clear. When using aggressive mode, some configuration
parameters such as Diffie-Hellman groups, and PFS can not be negotiated, resulting in a greater
importance of having "compatible" configuration on both ends.
¾ Key Life Time:
Enter the number of seconds for the IPSec lifetime. It is the period of time to pass before
establishing a new IPSec security association (SA) with the remote endpoint. The default value is
3600.
Note:
)
If you want to change the default settings of Advanced Settings, please make sure that both VPN
server endpoints use the same Encryption Algorithm, Integrity Algorithm, Diffie-Hellman Group
and Key Life time in both phase1 and phase2.
4.4.16 Multicast
Choose “Advanced Setup”Æ“Multicast”, you can configure the IGMP protocol on the screen.
Figure 4-64
Click Apply/Save to save your settings.
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4.5 Wireless
Choose “Wireless”, there are six submenus to configure Wireless LAN settings. Click any of them,
and you will be able to configure the corresponding function. The detailed explanations for each
submenu are provided below.
4.5.1 Basic
Choose “Wireless”Æ”Basic”, you will see the screen of Wireless--Basic settings shown as below.
The basic settings for wireless networking are set on this screen.
Figure 4-65
This page allows you to configure basic features of the wireless LAN interface. You can enable or
disable the wireless LAN interface, hide the network from active scans, set the wireless network
name (also known as SSID) and restrict the channel set based on Region requirements.
¾ Enable Wireless: If you want to use wireless features, you must select “Enable Wireless”. If
you deselect “Enable Wireless” option, all the Wireless settings below will be disabled.
¾ Hide SSID Broadcast: When wireless clients survey the local area for wireless networks to
associate with, you can select this option to avoided being surveyed.
¾ Clients Isolation: Select this option to enable AP isolation function so that stations associated
to the AP will not be able to communicate with each other.
¾ SSID: Wireless network name shared among all points in a wireless network. The SSID must
be identical for all devices in the wireless network. It is case-sensitive and must not exceed 32
characters (use any of the characters on the keyboard). Make sure this setting is the same for
all stations in your wireless network. Type the desired SSID in the space provided.
¾ BSSID: Show the MAC address of the Router.
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¾ Country: Restrict the channel set and transmit power.
Click Apply/Save to save your settings.
4.5.2 Security
Choose “Wireless”Æ”Security”, you will see the screen of Wireless--Security settings shown as
below. You can configure security features of the wireless LAN interface by manually setting the
network authentication or through WPS (Wi-Fi Protected Setup) method.
Figure 4-66
4.5.2.1 WPS Setup
This section will guide you to add a new wireless device to an existing network quickly by WPS (or
called QSS) method.
Note:
)
1) This feature is available only when OPEN, WPA-PSK, WPA2-PSK or Mixed WPA2/WPA-PSK
mode is configured.
2) To build a successful connection by WPS, you should also do the corresponding configuration
of the new device for WPS function meanwhile.
I. By PBC
If the wireless adapter supports WPS and the Push Button Configuration (PBC) method, you can
add it to the network by PBC with the following two methods. Click Push-Button, you will see the
screen as shown below.
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Figure 4-67
Method One: Hardware push button.
Step 1: Press the WPS button on the back panel of the Router.
Step 2: Press and hold the WPS button of the adapter directly for 2 or 3 seconds.
Step 3: Wait for a while until the next screen of adapter appears. Click Finish to complete the
WPS configuration.
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Figure 4-68
Method Two:
Step 1: Press the WPS button on the back panel of the Router.
Step 2: For the configuration of the wireless adapter, please choose “Push the button on my
access point” in the configuration utility of the WPS as below, and click Next.
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Figure 4-69
Step 3: Wait for a while until the next screen appears. Click Finish to complete the WPS
configuration.
Figure 4-70
II. By PIN
If the new device supports Quick Security Setup and the PIN method, you can add it to the
network by PIN with the following two methods.
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Method One: Enter the PIN of wireless adapter into my Router.
Step 1: Select the PIN checkbox and enter the PIN code of the wireless adapter in the field under
as shown below. Then click Add Enrollee.
Figure 4-71
Note:
)
The PIN code of the adapter is always displayed on the WPS configuration screen.
Step 2: For the configuration of the wireless adapter, please choose “Enter a PIN into my
access point or a registrar” in the configuration utility of the WPS as below, and click
Next.
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Figure 4-72
Note:
)
In this example, the default PIN code of this adapter is 16952898 as the preceding figure shown.
Method Two: Enter the PIN of my Router into the wireless adapter.
Step 1: Get the Current PIN code generated by the Router as shown below. You can click Gen
New PIN to get a new PIN code for Router.
Figure 4-73
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Step 2: For the configuration of the wireless adapter, please choose “Enter a PIN from my
access point” in the configuration utility of the WPS as below, and enter the PIN code of
the Router into the field after “Access Point PIN”. Then click Next.
Figure 4-74
4.5.2.2 Manual Setup AP
Follow the instructions below to configure security features of the wireless LAN interface manually.
You can set the network authentication method, select data encryption, specify whether a network
key is required to authenticate to this wireless network and specify the encryption strength.
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Figure 4-75
¾ Network Authentication: Select an authentication type from the drop-down list. Options
available are: Open, Shared, WPA, WPA-PSK, WPA2, WPA2-PSK, Mixed WPA2/WPA, and
Mixed WPA2/WPA-PSK.
Note:
)
For most users, it is recommended to use the default Wireless LAN Performance settings. Any
changes made to these settings may adversely affect your wireless network. Under certain
circumstances, changes may benefit performance. Carefully consider and evaluate any changes
to these wireless settings.
1. WEP
WEP is a basic encryption method offering two levels of encryption, 64-bit and 128-bit encryption.
To configure the WEP encryption, there are two ways.
•
Keep the Network Authentication of Open (insecurity) and select Enabled from the WEP
disable allows any wireless station to associate with the access point.
•
authentication with WEP encryption only allows stations using the same network key
encryption to associate with it. Follow the instructions below to configure the Shared Keys.
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Figure 4-76
Figure 4-77
¾ Encryption strength: Select the appropriate level of encryption, 64-bit or 128-bit.
¾ Current Network Key: To indicate which WEP key to use, select a transmission key number.
¾ Network Key 1-4: If you want to manually enter the WEP keys, then enter them in the network
Key 1-4 fields.
Configure WEP Settings
1. Select Shared (good) from the Network Authentication drop-down list. The menu will
change to offer the appropriate settings.
2. Select 64-bit from the WEP Encryption drop-down list.
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3. Select “1” from Current Network Key drop-down list.
4. Type in the password in the Network Key 1 field.
5. Click Save/Apply to save the new configuration.
Figure 4-78
Note:
)
We use Network Authentication Shared (good), Encryption Strength 64-bit, Current Network
Key “1” and enter 10 hexadecimal digits”1234567890” in the Network Key 1 for example, as
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2. WPA
WPA security for wireless communication has been developed to overcome some of the
shortcomings of WEP. WPA combines the key generation with the authentication services of a
RADIUS server.
Figure 4-79
¾ WPA Group ReKey Interval: Enter the Key Renewal period, which tells the Router how often
it should change encryption keys.
¾ RADIUS Server IP Address: The IP address of the RADIUS server.
¾ RADIUS Port: The port of the RADIUS server. The default number is 1812.
¾ RADIUS key: The password of the RADIUS Server.
¾ WPA Encryption: Select the encryption you want to use: TKIP or AES (AES is an encryption
method stronger than TKIP).
Configure WPA settings
1. Select WPA from the Network Authentication drop-down list. The menu will change to offer
the appropriate settings.
2. Change the WPA Group Rekey Interval as desired.
3. Type in the IP address of the RADIUS server used in the RADIUS Server IP Address field.
4. Change the RADIUS Port if necessary.
5. Type in the password in the RADIUS Key field.
6. Use the default setting AES of WPA Encryption.
7. Click Save/Apply to save the new configuration.
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Figure 4-80
3. WPA-Personal
WPA-Personal requires a shared key and does not use a separate server for authentication. PSK
keys can be ASCII or Hex type.
Figure 4-81
¾ Wireless Network Key: Enter the key shared by the Router and your other network devices. It
must have 8-63 ASCII characters or 8-64 Hexadecimal digits.
¾ Click here to display: Click it to show you the WPA Pre-Shared Key.
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Configure WPA-Personal settings
1. Select WPA-Personal. The menu will change to offer the appropriate settings as the picture
show above.
2. WPA-Personal requires a shared key. Type the key in the space provided. PSK keys can be
ASCII or Hex type.
3. Change the Group Key Interval as desired or use the default setting.
4. Click Save/Apply to save the new configuration.
Figure 4-82
Note:
)
If you click the option “Click here to display”, the Figure 4-83 will pop-up, and it shows the
password you have set. In addition, it won't show the blank characters in both ends of the
password phrase.
Figure 4-83
4. WPA2-Enterprise
To configure WPA2-Enterprise settings, select the WPA2-Enterprise option from the drop-down
list. The menu will change to offer the appropriate settings. The steps of these settings are similar
to WPA settings.
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Figure 4-84
¾ WPA2 Preauthentication: Select Enable from the drop-down list, Stations will authenticate
with the AP during the scanning process, and once association is required, the station has
been already authenticated.
¾ Network Re-auth Interval: Enter a value in seconds as the frequency interval to enable
periodic Network Re-authentication function, while leave it blank or enter “0” to disable it.
5. WPA2-Personal
To configure WPA2-Personal settings, select the WPA2- Personal option from the drop-down list.
The menu will change to offer the appropriate settings. WPA2- Personal requires a shared key
and does not use a separate server for authentication. PSK keys can be ASCII or Hex type.
Figure 4-85
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6. Mixed WPA2/WPA Enterprise
To configure Mixed WPA2/WPA Enterprise settings, select the Mixed WPA2/WPA Enterprise
option from the drop-down list. The menu will change to offer the appropriate settings. The steps to
these settings are similar to those for WPA-PSK.
Figure 4-86
7. Mixed WPA2/WPA-Personal
To configure Mixed WPA2/WPA-Personal settings, select the Mixed WPA2/WPA-Personal option
from the drop-down list. The menu will change to offer the appropriate settings. The steps of this
setting are the same with WPA-PSK.
Figure 4-87
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4.5.3 MAC Filter
Choose “Wireless”Æ”MAC Filter”, you will see the screen of Wireless--MAC Filter settings
shown as below.
Figure 4-88
Wireless access can be filtered by using the MAC addresses of the wireless devices transmitting
within your network’s RADIUS. To filter wireless users by MAC Address, either permitting or
blocking access. If you do not wish to filter users by MAC Address, select Disabled.
¾
¾
Disabled: Select this option to disable MAC Filter function.
Allow: Select this option to enable MAC Filter function that allow wireless access by the
devices listed on this screen.
¾
Deny: Select this option to enable MAC Filter function that block wireless access from the
devices listed on this screen.
¾
¾
Add: Click this button to add the MAC Address.
Remove: Select the item of the MAC Address and click this button to remove it.
When you click the Add button, the pop-up picture shown below, and then you can type the MAC
Address in the MAC Address field.
Note:
)
The form of MAC Address must be “xx:xx:xx:xx:xx:xx”, like “00:13:0A:55:FF:09”.
Figure 4-89
When you finished making changes to the MAC Filter List screen, click Save/Apply to save the
changes.
4.5.4 Wireless Bridge
Choose “Wireless”Æ”Wireless Bridge”, you will see the screen of Wireless--Bridge settings
shown as below. You can configure wireless bridge features of the wireless LAN interface and
click Apply/Save button to save the current configuration.
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Figure 4-90
AP Mode: Select an AP Mode from the drop-down list. Options available are: Access Point
and Wireless Bridge.
¾
¾
• Access Point: Select this option to allow wireless stations including AP clients to access.
• Wireless Bridge: Also known as WDS (Wireless Distribution System), it will bridges the
wireless stations which also in bridge mode to connect two or more remote LANs.
Bridge Restrict:
• Disabled: Select this option to disables wireless bridge restriction, that any wireless bridge
will be granted access.
• Enabled: Select this option (as shown below) to enables wireless bridge restriction, please
enter the MAC address of the Remote Bridges that you want to connect with, and only
these Remote Bridges are granted access.
Figure 4-91
• Enabled (Scan): Select this option to enables wireless bridge restriction, and it will scan
the environment for APs that exist around the device. Only those selected AP will be
granted access.
• Refresh: Click this button to scan and display the APs.
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Figure 4-92
Note:
)
Only Open or Shared authentication method support wireless bridge, you should choose
“Wireless”Æ“Security” to change authentication method to “open” or ”shared” mode first.
4.5.5 Advanced
Choose “Wireless”Æ”Advanced”, you will see the screen of Wireless--Advanced settings shown
as below.
Figure 4-93
¾
Channel: Select the channel you want to use from the drop-down List. This field determines
which operating frequency will be used. It is not necessary to change the wireless channel
unless you notice interference problems with another nearby access point.
¾
¾
¾
Mode: In the drop-down list you can select “11b”, “11bg”, “11bgn” and "11n only”. “11bgn”
allows both 802.11b, 802.11g and 802.11n wireless stations to connect to the Router.
Bandwidth: Select the Bandwidth you want to use from the drop-down List. If bigger
bandwidth is selected, device could transmit and receive data with higher speed.
Control Sideband: If bigger bandwidth is selected, this option will allow you select the
Control Sideband you want.
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¾
¾
Fragmentation Threshold: This value specifies the maximum size for a packet before data
is fragmented into multiple packets. If you experience a high packet error rate, you may
slightly increase the Fragmentation Threshold. Setting the Fragmentation Threshold too low
may result in poor network performance. Only minor reduction of the default value is
recommended. In most cases, it should remain at its default value of 2346.
RTS Threshold: Should you encounter inconsistent data flow, only minor reduction of the
default value 2347 is recommended. If a network packet is smaller than the preset RTS
threshold size, the RTS/CTS mechanism will not be enabled. The Router sends Request to
Send (RTS) frames to a particular receiving station and negotiates the sending of a data
frame. After receiving an RTS, the wireless station responds with a Clear to Send (CTS)
frame to acknowledge the right to begin transmission. This mechanism can provide you a
quiet communication channel by notifying other stations not to send packet for a period of
time. In most cases, keep its default value of 2347.
¾
DTIM Interval: This value, between 1 and 255, indicates the interval of the Delivery Traffic
Indication Message (DTIM). A DTIM field is a countdown field informing clients of the next
window for listening to broadcast and multicast messages. The countdown unit is measured
by the amounts of beacon frames received. When the Router has buffered broadcast or
multicast messages for associated clients, it sends the next DTIM with a DTIM Interval value.
Its clients hear the beacons and awaken to receive the broadcast and multicast messages.
The default value is 1.
¾
¾
Beacon Interval: Enter a value between 20-1000 milliseconds. The Beacon Interval value
indicates the frequency interval of the beacon. A beacon is a packet broadcast by the Router
to synchronize the wireless network. The default value is 100.
Transmit Power: This option will allow you to configure the wireless transmit power. High
transmit power will extend the wireless signal range of the device and make the signal
transmit more legible. Low transmit power with the smaller wireless signal range that will
decrease the probability of interrupt by other Wi-Fi device.
¾
WMM (Wi-Fi Multimedia): This function can guarantee the packets with high-priority
messages being transmitted preferentially. It is strongly recommended.
4.5.6 Station info
Choose “Wireless”Æ” Station Info”, you will see the screen of Wireless--Authenticated
Stations setting shown as below.
Figure 4-94
This page shows authenticated wireless stations and their status.
¾
¾
MAC: Displays the connected wireless station's MAC address.
Associated: Displays whether the wireless station has associated with the access point.
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¾
¾
¾
Authorized: Displays the information of Authentication.
SSID: Displays the connected wireless station's SSID.
Interface: Displays the connected wireless station's Interface mode.
4.6 Diagnostics
Choose “Diagnostics”, you will see the Diagnostics screen. This section describes the result of
the test for the ENET (Ethernet) Connection, Wireless Connection and ADSL Synchronization.
You can refer to the Help menu to get more information about the corresponding test.
Figure 4-95
4.7 Management
Choose “Management”, there are eight submenus under the main menu. They are Settings,
System Log, SNMP Agent, TR-069 Client, Internet Time, Access Control, Update Firmware
and Reboot. Click any of them, and you will be able to configure the corresponding function.
4.7.1 Settings
This section provides three important functions for managing the Router; they are Backup,
below.
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Figure 4-96
4.7.1.1 Export
Choose “Management”Æ“Settings”Æ“Export”, you can see the Export screen, this screen
Figure 4-97
To back up the Router’s current settings:
Figure 4-98
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Figure 4-99
4.7.1.2 Import
Choose “Management”Æ“Settings”Æ“Import”, you can see the Import screen, this screen
Figure 4-100
To update the Router’s settings:
1. Click the Browse button to locate the update file for the device, and you can also enter the
exact path to the Setting file in the text box.
2. After you have selected the file for updating the settings, click the Import Settings button.
Note:
)
The Router will reboot upon completion. This process will take a while, don’t turn off the Router or
press the Reset button while processing.
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4.7.1.3 Restore Default
Choose “Management”Æ“Settings”Æ“Restore Default”, you can see the Restore Default
factory defaults on the screen.
Figure 4-101
¾
Restore Default Settings: Click this button to restore the Router’s configuration to the factory
defaults, and then follow the on-screen instructions to complete it.
¾
¾
¾
Account and Password: The default account name and its password are both admin.
The default IP Address: 192.168.1.1.
The default Subnet Mask: 255.255.255.0.
4.7.2 System Log
Choose “Management”Æ“System Log”, you can see the System Log screen, this screen
Figure 4-102
To View the System Log:
the Router’s recent logs.
Figure 4-103
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¾
¾
Refresh: Click the button, the information in the table will be updated.
Close: Click the button, the screen will be closed.
To Configure the System Log Settings:
Figure 4-104
¾
¾
¾
¾
Disable/Enable: Select the Enable to log the events, if you don’t want to log these events,
please select Disable.
Log Level: Select the Log level in the drop-down list, for the Log level, all events above or
equal to the selected level will be logged.
Display Level: Select the Display level in the drop-down list, for the Display Level, all logged
events above or equal to the selected level will be displayed.
Mode: Select the mode to record the events. If the selected mode is Local, events will be
recorded in the local memory. If the selected mode is Remote, events will be sent to the
specified IP address and UDP port of the remote system log server. If the selected mode is
Both, events will be sent to the local memory and the remote system log server.
¾
¾
Server IP Address: Type the address of the server you want to record the events.
Server UDP Port: Type the UDP Port of the server.
4.7.3 SNMP Agent
Choose “Management”Æ“SNMP Agent”, you can see the SNMP-Configuration screen as shown
below.
SNMP (Simple Network Management Protocol) has been widely applied in the computer networks
currently, which is used for ensuring the transmission of the management information between
any two nodes. In this way, network administrators can easily search and modify the information
on any node on the network. Meanwhile, they can locate faults promptly and implement the fault
diagnosis, capacity planning and report generating.
An SNMP Agent is an application running on the Router that performs the operational role of
receiving and processing SNMP messages, sending responses to the SNMP manager, and
sending traps when an event occurs. So a Router contains SNMP "agent" software can be
monitored and/or controlled by SNMP Manager using SNMP messages.
An SNMP Manager or SNMP Service is an application that performs the operational roles of
generating SNMP messages/requests to modify and retrieve management information, and
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receiving the requested information and trap-event reports that are generated by the SNMP agent.
SNMP Manager is the third-party management system. Monitor one is an SNMP Manager.
Figure 4-105
¾ SNMP Agent: You can select the checkbox to disable or enable the function.
Note:
)
SNMP Community string provides a simple method of authentication between the Router (SNMP
Agent) and a remote network manager (SNMP Manager). You can specify the community string
as the password to authenticate the management station to the Router.
¾ Read Community: This field allows you to specify the SNMP Community string which
provides read-only access to the Router that the community is only permitted to read the
device configuration. The default value is “public”.
¾ Set Community: This field allows you to specify the SNMP Community string which provides
read and write access to the Router that the community has the authority to read and change
the device configuration. The default value is “public”.
¾ System Name: Enter alphanumeric string to specify an SNMP community string name. Your
Router (SNMP agents) will expose management data on the managed systems as this
"system name".
¾ System Location: The person to notify when problems occur.
¾ System contact: The location of the person that is identified as the system contact.
¾ Trap Manager IP: Enter the IP address of the SNMP Manager，where the SNMP Agent
forwards trap notifications.
Select the desired values and click Save/Apply to configure the SNMP options.
4.7.4 TR-069 client
Choose “Management”Æ“TR-069 client”, you can see the TR-069 client - Configuration screen
as shown below.
TR-069（WAN Management Protocol）allows a Auto-Configuration Server (ACS) to perform
auto-configuration, provision, collection, and diagnostics to this device.
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Figure 4-106
¾ Inform: You can select the checkbox to disable or enable the Inform Interval.
¾ Inform Interval: Type the interval time of your Router contact with the ACS.
¾ ACS URL: Please accept this information from your ISP. And through ACS
(Auto-Configuration Server) you can perform auto-configuration, provision, collection, and
diagnostics to this router.
¾ ACS User Name: Please accept this User Name information from your ISP.
¾ ACS Password: Please accept the Password information from your ISP.
Note:
)
If you want to log on the ACS, you must own the ACS User Name and ACS Password.
¾ WAN Interface used by TR-069 Client: Please select the WAN Interface from the drop-down
list to perform this function.
¾ Connection Request User Name: Type the Connection Request User Name, set it yourself.
¾ Connection Request Password: Type the Connection Request Password, set it yourself.
Note:
)
The Connection Request User Name and Connection Request Password used for ACS log on the
Router and manage it.
Select the desired values and click Save/Apply to configure the TR-069 client options.
4.7.5 Internet Time
Choose “Management”Æ“Internet Time”, you can see the Time settings screen as shown below.
Here you can configure the time of the Router.
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Figure 4-107
4.7.6 Access Control
Choose “Management”Æ“Access Control”Æ“Password”, you can see the screen (shown in
Figure 4-108) which allows you to change the factory default password of the Router. The default
password is the same as the user name, which is admin/admin, support/support, and user/user
respectively.
Figure 4-108
To change the password:
1. Select the Username whose password you want to change.
2. Enter the Old Password in the text box.
3. Enter the New Password and Confirm Password. The Confirm Password should be the
same as the New Password.
4. Click Save/Apply to make your change take effect.
Note:
)
1) Access to your DSL Modem Router is controlled through three user accounts: admin, support,
and user. The user name "admin" has unrestricted access to change and view configuration of
your DSL Modem Router. The user name "support" is used to allow an ISP technician to
access your DSL Modem Router for maintenance and to run diagnostics. The user name
"user" can access the DSL Modem Router, view configuration settings and statistics, as well
as, update the Router's software.
2) Both of admin and support accounts can do remote management. For security reasons,
please change the default password for these two accounts when remote access function is
enabled.
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3) The password cannot contain a space, and its maximum length is 16 characters.
4.7.7 Update Firmware
which allows you to upgrade the latest version software to keep the Router up to date.
Figure 4-109
¾ Browse: Click the button to locate the latest software for the device.
¾ Update Firmware: After you have selected the latest software, click the button.
To update the Router's software:
1. Download
the
latest
software
upgrade
file
from
the
TP-LINK
website
2. Click Browse to view the folders and select the image file or enter the exact path to the image
file location in the text box.
3. Click the Update Firmware button.
Note:
)
1) There is no need to upgrade the firmware unless the new firmware has a new feature you
want to use. However, when experiencing problems caused by the Router itself, you can try to
upgrade the firmware.
2) Before upgrading the Router’s firmware, you should write down some of your customized
settings to avoid losing important configuration settings of the Router.
3) Do not turn off the Router or press the RESET button while the software is being updated.
4) The Router will reboot after the Upgrading is finished.
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4.7.8 Reboot
you to reboot the Router.
Figure 4-110
Note:
)
1) After you clicked the Reboot button, please wait for a while before reopening your web
browser.
2) Do not turn off the Router or press the RESET button while the Router is rebooting.
3) If necessary, reconfigure your PC's IP address to match your new configuration.
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Appendix A: FAQ
1. How do I configure the Router to access Internet by ADSL users?
1) First, configure the ADSL Modem configured in RFC1483 bridge model.
2) Connect the Ethernet cable from your ADSL Modem to the WAN port on the Router. The
telephone cord plugs into the Line port of the ADSL Modem.
3) Log in to the Router, and configure the WAN connection type as PPPoE connection mode.
The detailed steps please refer to section 4.4.2.1 ATM-EoA-PPPoE.
4) If your ADSL lease is in “pay-according-time” mode, select “Dial on Demand” for Internet
Note:
)
If you are a Cable user, please configure the Router following the above steps.
2. How do I configure the Router to access Internet by Ethernet users?
Log in to the Router, and configure the WAN connection type as IPoE connection mode. The
detailed steps please refer to section 4.4.2.2 ATM-EoA-IPoE.
3. I want to use NetMeeting, what do I need to do?
1) If you start NetMeeting as a sponsor, you don’t need to do anything with the Router.
2) If you start as a response, you need to configure Virtual Server or DMZ Host.
3) How to configure Virtual Server: Log in to the Router, click the “Advanced Setup-NAT” menu
on the left of your browser, and click "Virtual Servers" submenu. On the "Virtual Servers"
page, click Add， and enter “1720” for the service port, using 192.168.1.222 for Server IP
Address, remember to click the Save/Apply button.
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Note:
)
Your opposite side should call your WAN IP, which is displayed on the “Status” page.
4) How to enable DMZ Host: Log in to the Router, click the “Advanced Setup-NAT” menu on the
left of your browser, and click "DMZ Host" submenu. On the "DMZ" page, type your IP
address into the “DMZ Host IP Address” field, using 192.168.1.222 as an example, remember
to click the Save/Apply button.
4. I want to build a WEB Server on the LAN, what should I do?
Log in to the Router, click the “Advanced Setup-NAT” menu on the left of your browser, and click
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the "Virtual Servers" submenu. On the "Virtual Servers" page, click Add New, then on the “Add
or Modify a Virtual Server” page, enter use “80” as service port, and your IP address next to the
“Server IP Address”, assuming 192.168.1.188 for an example, and remember to click the
Save/Apply button.
Note:
)
Because the WEB Server port 80 will interfere with the WEB management port 80 on the Router,
you will be prompt to change the WEB management port number to avoid interference.
5. The wireless stations cannot connect to the Router.
1) Make sure the "Enable Wireless Router Radio" is checked.
2) Make sure that the wireless stations' SSID accord with the Router's SSID.
3) Make sure the wireless stations have right KEY for encryption when the Router is encrypted.
4) If the wireless connection is ready, but you can’t access the Router, check the IP Address of
your wireless stations.
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Appendix B: Configuring the PC
For Windows XP OS
Go to Start > Control Panel, you will
then see the following page.
Click Network and Internet
Connections
Click Network Connections
Right-click Local Area
Connection
Click Properties
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Double-click Internet
Protocol (TCP/IP)
Select Obtain an IP
address automatically
Select Obtain DNS server
address automatically
Click OK
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Click OK
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For Windows Vista OS
Go to Start > Settings >Control
Panel, and then you will see the
following page.
Click View network status
and tasks
Click View status
Click Properties
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Double-click Internet
Protocol Version 4
(TCP/IPv4)
Select Obtain an IP address
automatically
Select Obtain DNS server
address automatically
Click OK
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For Windows 7 OS
Go to Start > Settings > Control
Panel, and then you will see the
following page.
Click View network
status and tasks
Click Change adapter
settings
Right-click Local
Area Connection
Click Properties
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Double-click Internet
Protocol Version 4
(TCP/IPv4)
Select Obtain an IP
address automatically
Select Obtain DNS server
address automatically
Click OK
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Appendix C: Specifications
General
ANSI T1.413, ITU G.992.1, ITU G.992.2, ITU G.992.3, ITU G.992.5,
IEEE 802.3, IEEE 802.3u, IEEE 802.11b , IEEE 802.11g , 802.11n
Standards
Protocols
TCP/IP, IPoA , PPPoA , PPPoE, SNTP, HTTP, DHCP, ICMP, NAT
LAN Ports:
Four 10/100M Auto-Negotiation RJ45 ports（Auto MDI/MDIX)
Ports
Line Port: One RJ11 port
10BASE-T:
UTP category 3, 4, 5 cable (maximum 100m)
EIA/TIA-568 100Ω STP (maximum 100m)
Cabling Type
100BASE-TX: UTP category 5, 5e cable (maximum 100m)
EIA/TIA-568 100Ω STP (maximum 100m)
1,2,3,4(LAN), WLAN, ADSL
Power, Internet, WPS
FCC, CE
LED
Safety & Emissions
Wireless
Frequency Band
2.4~2.4835GHz
11n: up to 300Mbps（Automatic）
Radio Data Rate
11g: 54/48/36/24/18/12/9/6Mbps（Automatic）
11b: 11/5.5/2/1Mbps（Automatic）
Frequency Expansion
Modulation
DSSS(Direct Sequence Spread Spectrum)
DBPSK, DQPSK, CCK, OFDM, 16-QAM, 64-QAM
WEP/WPA/WPA2/WPA2-PSK/WPA-PSK
Security
270M: -62dBm@10% PER
130M: -64dBm@10% PER
54M: -68dBm@10% PER
11M: -85dBm@8% PER
Sensitivity @PER
6M:
1M:
-88dBm@10% PER
-90dBm@8% PER
Environmental and Physical
Operating: 0℃~40℃ (32℉~104℉)
Storage: -40℃~70℃(-40℉~158℉)
Operating: 10% ~ 90% RH, Non-condensing
Storage: 5% ~ 90% RH, Non-condensing
Temperature
Humidity
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Appendix D: Glossary
¾
802.11n - 802.11n builds upon previous 802.11 standards by adding MIMO (multiple-input
multiple-output). MIMO uses multiple transmitter and receiver antennas to allow for increased
data throughput via spatial multiplexing and increased range by exploiting the spatial diversity,
perhaps through coding schemes like Alamouti coding. The Enhanced Wireless Consortium
(EWC) [3] was formed to help accelerate the IEEE 802.11n development process and
promote a technology specification for interoperability of next-generation wireless local area
networking (WLAN) products.
¾
¾
¾
802.11b - The 802.11b standard specifies a wireless networking at 11 Mbps using
direct-sequence spread-spectrum (DSSS) technology and operating in the unlicensed radio
spectrum at 2.4GHz, and WEP encryption for security. 802.11b networks are also referred to
as Wi-Fi networks.
802.11g - specification for wireless networking at 54 Mbps using direct-sequence
spread-spectrum (DSSS) technology, using OFDM modulation and operating in the
unlicensed radio spectrum at 2.4GHz, and backward compatibility with IEEE 802.11b devices,
and WEP encryption for security.
2x to 3x eXtended Range™ WLAN Transmission Technology - The WLAN device with 2x
to 3x eXtended Range™ WLAN transmission technology make its sensitivity up to 105 dB,
which gives users the ability to have robust, longer-range wireless connections. With this
range-enhancing technology, a 2x to 3x eXtended Range™ based client and access point
can maintain a connection at as much as three times the transmission distance of traditional
802.11b and 802.11g products, for a coverage area that is up to nine times greater. A
traditional 802.11b and 802.11g product transmission distance is about 300m, a 2x to 3x
eXtended Range™ based client and access point can maintain a connection transmission
distance may be up to 830m.
¾
¾
Access Point - A device that allows wireless-equipped computers and other devices to
communicate with a wired network. Also used to expand the range of a wireless network.
Ad-hoc Network - An ad-hoc network is a group of computers, each with a wireless adapter,
connected as an independent IEEE 802.11 wireless LAN. Ad-hoc wireless computers operate
on a peer-to-peer basis, communicating directly with each other without the use of an access
point. Ad-hoc mode is also referred to as an Independent Basic Service Set (IBSS) or as
peer-to-peer mode, and is useful at a departmental scale or SOHO operation.
¾
¾
¾
AES (Advanced Encryption Standard) - A security method that uses symmetric 128-bit block
data encryption.
ACS (Auto-Configuration Server) - Through ACS (Auto-Configuration Server) you can
perform auto-configuration, provision, collection, and diagnostics to the device.
ATM (Asynchronous Transfer Mode) - ATM is a cell based transfer mode that requires
variable length user information to be segmented and reassembled to/from short, fixed length
cells. It uses two different methods for carrying connectionless network interconnect traffic,
routed and bridged Protocol Data Units (PDUs), over an ATM network.
¾
¾
Bridging - A device that connects different networks.
Browser - An application program that provides a way to look at and interact with all the
information on the World Wide Web.
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¾
DDNS (Dynamic Domain Name System) - Allows the hosting of a website, FTP server, or
e-mail server with a fixed domain name (e.g., www.xyz.com) and a dynamic IP address.
¾
¾
Default Gateway - A device that forwards Internet traffic from your local area network.
DHCP - A networking protocol that allows administrators to assign temporary IP addresses to
network computers by “leasing” an IP address to a user for a limited amount of time, instead
of assigning permanent IP addresses.
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DMZ (Demilitarized Zone) - Removes the Router's firewall protection from one PC, allowing it
to be “seen” from the Internet.
DNS (Domain Name Server) - The IP address of your ISP's server, which translates the
names of websites into IP addresses.
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Domain - A specific name for a network of computers.
DSL (Digital Subscriber Line) - An always-on broadband connection over traditional phone
lines.
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Dynamic IP Address - A temporary IP address assigned by a DHCP server.
EAP (Extensible Authentication Protocol) - A general authentication protocol used to control
network access. Many specific authentication methods work within this framework.
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Encryption - Encoding data transmitted in a network.
Ethernet - IEEE standard network protocol that specifies how data is placed on and retrieved
from a common transmission medium.
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Firewall - A set of related programs located at a network gateway server that protects the
resources of a network from users from other networks.
Gateway - A device that interconnects networks with different, incompatible communications
protocols.
IEEE 802.11b - The IEEE 802.11b standard specifies a wireless networking at 11 Mbps using
direct-sequence spread-spectrum (DSSS) technology and operating in the unlicensed radio
spectrum at 2.4GHz, and WEP encryption for security. IEEE 802.11b networks are also
referred to as Wi-Fi networks.
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IEEE 802.11g - Specification for wireless networking at 54 Mbps using direct-sequence
spread-spectrum (DSSS) technology, using OFDM modulation and operating in the
unlicensed radio spectrum at 2.4GHz, and backward compatibility with IEEE 8021b devices,
and WEP encryption for security.
Infrastructure Network - An infrastructure network is a group of computers or other devices,
each with a wireless adapter, connected as an IEEE 802.11 wireless LAN. In infrastructure
mode, the wireless devices communicate with each other and to a wired network by first going
through an access point. An infrastructure wireless network connected to a wired network is
referred to as a Basic Service Set (BSS). A set of two or more BSS in a single network is
referred to as an Extended Service Set (ESS). Infrastructure mode is useful at a corporation
scale, or when it is necessary to connect the wired and wireless networks.
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IP Address - The address used to identify a computer or device on a network.
IPoA (IP and ARP over ATM) - A protocol that provides extensions to the IP Group for
handling IP over ATM flows.
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ISP (Internet Service Provider) - A company that provides access to the Internet.
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LAN - The computers and networking products that make up your local network.
MAC (Media Access Control) Address - The unique address that a manufacturer assigns to
each networking device.
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NAT (Network Address Translation) - NAT technology translates IP addresses of a local area
network to a different IP address for the Internet.
MER (MAC Encapsulation Routing) - MER allows IP packet to be carried as bridged frames.
There are many applications, such as IPoA, DSL networks and other frame-based network.
Depending on your equipment, they can be either bridged or routed within the network.
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Network - A series of computers or devices connected for the purpose of data sharing,
storage, and/or transmission between users.
Ping (Packet Internet Groper) - An Internet utility used to determine whether a particular IP
address is online.
Port - The connection point on a computer or networking device used for plugging in cables
or adapters.
PPPoE (Point to Point Protocol over Ethernet) - PPPoE stands for Point to Point protocol over
Ethernet, this protocol is used as a type of broadband connection that provides authentication
(username and password) in addition to data transport.
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PPPoA (Point to Point Protocol over ATM) - PPPoA stands for Point to Point protocol over
ATM, this protocol is also used as a type of broadband connection that provides
authentication (username and password) in addition to data transport.
RADIUS (Remote Authentication Dial-In User Service) - A protocol that uses an
authentication server to control network access.
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RJ45 (Registered Jack-45) - An Ethernet connector that holds up to eight wires.
Router - A networking device that connects multiple networks together.
RPC (Remote Procedure Calls) - RPC is a powerful technique for constructing distributed,
client-server based applications. It is based on extending the notion of convention, or local
procedure calling, so that the called procedure need not exist in the same address space as
the calling procedure. The two processes may be on the same system, or they may be on
different systems with a network connecting them. By using RPC, programmers of distributed
applications avoid the details of the interface with the network. The transport independence of
RPC isolates the application from the physical and logical elements of the data
communications mechanism and allows the application to use a variety of transports.
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Server - Any computer whose function in a network is to provide user access to files, printing,
communications, and other services.
SOHO (Small Office/Home Office) - Market segment of professionals who work at home or
in small offices.
SSID - A Service Set Identification is a thirty-two character (maximum) alphanumeric key
identifying a wireless local area network. For the wireless devices in a network to
communicate with each other, all devices must be configured with the same SSID. This is
typically the configuration parameter for a wireless PC card. It corresponds to the ESSID in
the wireless Access Point and to the wireless network name.
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Static IP Address - A fixed address assigned to a computer or device that is connected to a
network.
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Static Routing - Forwarding data in a network via a fixed path.
Subnet Mask - An address code that determines the size of the network.
TCP (Transmission Control Protocol) - A network protocol for transmitting data that requires
acknowledgement from the recipient of data sent.
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TCP/IP (Transmission Control Protocol/Internet Protocol) - A set of instructions PCs use to
communicate over a network.
TKIP (Temporal Key Integrity Protocol) - a wireless encryption protocol that provides dynamic
encryption keys for each packet transmitted.
UDP (User Datagram Protocol) - A network protocol for transmitting data that does not require
acknowledgement from the recipient of the data that is sent.
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VCI (Virtual Channel Identifier) - The identifier of the VC contained in the ATM cell header.
VPI (Virtual Path Identifier) - The identifier of the VP contained in the ATM cell header.
Update - To replace existing software or firmware with a newer version.
VLAN (Virtual Local Air Network) - Logical subgroups that constitute a Local Area Network
(LAN). This is done in software rather than defining a hardware solution.
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VLAN ID (0-4095) - Indicates the ID number of the VLAN being configured. Up to 256 VLANs
can be created.
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WAN (Wide Area Network) - Networks that cover a large geographical area.
Web-based Utility - The web page that allows you to manage the Router.
WEP (Wired Equivalent Privacy) - A data privacy mechanism based on a 64-bit or 128-bit or
152- bit shared key algorithm, as described in the IEEE 802.11g standard.
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Wi-Fi - A trade name for the IEEE 802.11b wireless networking standard, given by the
standards group promoting interoperability among IEEE 802.11b devices.
WLAN (Wireless Local Area Network) - A group of computers and associated devices
communicate with each other wirelessly, which network serving users are limited in a local
area.
WPA (Wi-Fi Protected Access) - A wireless security protocol use TKIP (Temporal Key
Integrity Protocol) encryption, which can be used in conjunction with a RADIUS server.
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Appendix E: Technical Support
Technical Support
„
„
„
For more troubleshooting help, go to:
http://www.tp-link.com/en/support/faq
To download the latest Firmware, Driver, Utility and User Guide, go to:
http://www.tp-link.com/en/support/download
For all other technical support, please contact us by using the following details:
Global
Singapore
Tel: +86 755 26504400
Tel: +65 62840493
E-mail: [email protected]
Service time: 24hrs, 7 days a week
E-mail: [email protected]
Service time: 24hrs, 7 days a week
UK
USA/Canada
Tel: +44 (0) 845 147 0017
E-mail: [email protected]
Service time: 24hrs, 7 days a week
Toll Free: +1 866 225 8139
E-mail: [email protected]
Service time: 24hrs, 7 days a week
Australia / New Zealand
Turkey
Tel: AU 1300 87 5465
Tel: 444 19 25 (Turkish Service）
E-mail: [email protected]
Service time: 9:00 AM to 9:00 PM
NZ 0800 87 5465
E-mail: [email protected]
Service time: 24hrs, 7 days a week
7 days a week
Italy
Ukraine
Tel: +39 0230519020
E-mail: [email protected]
Service time: Monday to Friday
9:00 AM to1:00 PM, 2:00 PM to 6:00 PM
Indonesia
Tel: 0-800-505-508
E-mail: [email protected]
Service time: Monday to Friday
14:00 PM to 22:00 PM
Brazil
Toll Free: 0800-770-4337 (Portuguese Service)
E-mail: [email protected]
Service time: Monday to Saturday
08:00 AM to 08:00 PM
Tel: (+62) 021 6259 135
E-mail : [email protected]
Service time : Monday to Friday
9:00 -12:00; 13:00 -18:00
*Except public holidays
France
Malaysia
Tel: +33 (0) 820 800 860 (French service)
Email: [email protected]
Fee: 0.118 EUR/min from France
Tel: 1300 88 875465 (1300 88TPLINK)
Email: [email protected]
Service time: Monday to Friday 9:00 AM to 6:00 PM Service time: 24hrs, 7 days a week
(Except French Bank holidays)
Poland
Russian Federation
Tel: +48 (0) 801 080 618 / +48 22 7217563 (if
calls from mobile phone)
E-mail: [email protected]
Service time: Monday to Friday
9:00 AM to 5:00 PM. GMT+1 or GMT+2
(Daylight Saving Time)
Tel: 8 (499) 754-55-60
8 (800) 250-55-60 (toll-free call from any RF region)
E-mail: [email protected]
Service time: From 10:00 to 18:00
(Moscow time)
Germany / Austria
*Except weekends and holidays in Russian
Federation
Tel: +49 1805 875465 (German Service)
+49 1805 TPLINK
Switzerland
E-mail: [email protected]
Fee: 0.14 EUR/min from the German fixed
phone network and up to 0.42 EUR/min from
mobile phone
Service time: Monday to Friday 9:00 AM to 6:00
PM. GMT+ 1 or GMT+ 2
Tel: +41 (0) 848 800998 (German Service)
E-mail: [email protected]
Fee: 4-8 Rp/min, depending on rate of different time
Service time: Monday to Friday 9:00 AM to 6:00
PM. GMT+ 1 or GMT+ 2
(Daylight Saving Time)
(Daylight Saving Time in Germany)
*Except bank holidays in Hesse
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