See & Share
Conferencing Software™
User guide
D13166 05
March, 2009
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Contents
Troubleshooting.................................................................................................................31
Improving a conference’s performance................................................................................................. 31
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Overview
Overview
Introducing See&Share Conferencing Software
See&Share conferencing software is a client/server application that lets you share applications and
information with anyone, anywhere in the world. You can use See&Share software to share your
desktop, and send email invitations for others to join. Once the conference has started, participants
can draw over the desktop to write notes or highlight information. To secure your conference, you
can set a password that participants must use to join the conference.
When you participate in or present a conference, you use the See&Share client to connect to a
See&Share server. The See&Share software client is small, and you don't even have to install the
See&Share software: just download the client to your desktop and start the application with a
double-click.
All of the features of See&Share software are available on a SMART Board interactive whiteboard,
plus more. If you present a meeting using a SMART Board interactive whiteboard, you can capture
Excel.
What would you like to do?
System Requirements
System requirements
The minimum system requirements are:
Pentium II 266 MHz processor
Windows 2000, XP or Windows Vista operating system
128 MB RAM
a 56 Kbps Internet connection
Software Requirements
The See&Share software client requires Internet Explorer 5.0 or later. However, Internet Explorer
doesn't need to be your default browser.
See&Share software also requires an email program for inviting participants to conferences.
Although the See&Share software client works with a variety of email programs, it has been
designed to work best with Microsoft Outlook. If you use a different email program, email invitations
might not work correctly.
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Overview
If you have SMART Board software, make sure you have version 7.1.3 or later. Earlier versions of
Getting See&Share Conferencing Software
Before you can join or present a conference, you must download the See&Share software client.
You can do this automatically by clicking a link in an email invitation to a conference, or you can use
your Web browser to download the client.
NOTE: You don't need to install the See&Share software client after you download it. The
client is self-contained, and you can just download it to your desktop and start the client from
there.
To download the client by responding to an email invitation
Click the link in the email invitation, and then click Run in the File Download dialog box that
appears.
To download the client from the See&Share Server
server.company.com is the See&Share software server that hosts the conferences you want to
join). There's no need to install the client: you can just download it to your desktop and launch the
complete application with a double-click.
The See&Share Software Interface
During a shared desktop session, the See&Share software interface consists of a toolbar and a
colored border around the shared desktop:
The See&Share software toolbar
From the Menu button in the toolbar, you can:
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Overview
change the sharing options (if you're sharing your desktop)
change the viewing options (if you're viewing someone else's shared desktop)
menu appear.
Moving the Toolbar
You can use the drag handle on the See&Share software toolbar to drag the toolbar anywhere
around the border of your desktop.
position of the presenter's toolbar. For example, if the presenter moves the toolbar to the lower-right
corner of the desktop, all the participants' toolbars move to the lower right as well. Participants can
The See&Share software borders
When you share your desktop or view someone else's, a border appears around the shared
desktop. This border changes color to indicate what's happening in the conference.
Blue indicates that you're sharing your desktop and that you are the presenter. Only the
presenter has a blue border. When the presenter has a blue border, all other participants
viewing the conference have a green border.
Green indicates that you're viewing the presenter's shared desktop. A green border appears
around the desktops of all participants viewing the shared desktop.
Red indicates that a participant has remote control of the presenter's desktop. A red border
appears around the presenter's desktop and the desktops of all participants viewing the shared
desktop.
Orange indicates that the presenter paused the current remote control session of the shared
desktop. An orange border appears around the presenter's desktop and all desktops of
participants viewing the shared desktop.
To change the language See&Share software uses
1. In the See&Share software toolbar, click Menu.
2. Select Options.
3. Click the Languages tab.
4. Select the language you'd like to use from the list, and click OK.
See&Share software exits and then restarts using the language you've selected.
Starting and Exiting See&Share Software
You can also start See&Share software yourself by double-clicking the See&Share software icon on
your desktop.
NOTE: If you downloaded the software and saved it to a location other than your desktop,
you must open the folder that contains See&Share software and double-click the icon there.
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Overview
To leave a conference and exit See&Share software
1. In the See&Share software toolbar, click Menu.
2. Select Exit See&Share.
A confirmation dialog appears.
3. Click Yes in the confirmation dialog.
See&Share software exits.
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Joining a Conference
Joining a Conference
Joining a conference from an email invitation
When you receive an email invitation to join a conference, the invitation includes a link. You can
connect to the server and join the conference by clicking that link. (You can also join a conference
To join a conference from an email invitation
1. Click the link in the email invitation, and then click Run in the File Download dialog box that
appears.
The See&Share Loader starts the software, and then the Join Conference dialog box appears.
2. Type your name and the conference password (if required), and then click OK.
The lobby screen appears.
NOTE: If the conference isn't password protected, the Password box doesn't appear in the
Join Conference dialog box. If the conference is password protected, the email invitation
might include the password. If it doesn't, you must obtain the password from the conference
creator.
To join a conference from an email invitation when cookies are disabled in your
Web browser
If cookies are disabled in your Web browser, you must manually enter some information before you
can join a conference.
1. Click the link in the email invitation, and then click Save in the File Download dialog box that
appears.
2. Browse to the location where you want to save See&ShareLoader.exe on your computer, and
then click Save.
3. Browse to the location where you saved See&ShareLoader.exe, and then double-click the icon.
4. Click Run in the Open File - Security Warning dialog box that appears.
The See&Share Loader starts.
5. Enter the server name in the Server Name box.
6. Click OK.
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Joining a Conference
The TANDBERG See&Share Conferencing Software dialog box appears.
7. Click the conference you want to join, and then click Join. (The conference name is included in
the email invitation.)
The Join Conference dialog box appears.
8. Type your name and the conference password (if required), and then click OK.
The lobby screen appears.
NOTE: If the conference isn't password protected, the Password box doesn't appear in the
Join Conference dialog box. If the conference is password protected, the email invitation
might include the password. If it doesn't, you must obtain the password from the conference
creator.
Joining a Conference from See&Share Software
See&Share software yourself: just start See&Share software, connect to the server and select a
conference to join.
To join a conference from See&Share software
2. Navigate to the location where you saved See&Share software, and then double-click the
See&Share software icon.
The software starts and connects to the last server you used.
OR
If you haven't used See&Share software before or you'd like to connect to a different server,
enter the server name in the Server Name box and click Connect.
TIP: If you've used a number of See&Share software servers, they also appear in the Server
Name list. This makes it easy to connect to servers you've used before without typing the
server name again.
NOTE: The lock icon
that appears to the left of the Connect button indicates that
See&Share is using 256-bit SSL encryption.
3. Select the conference you'd like to join from the list of conferences and click Join.
4. When the Join Conference dialog box opens, type your name and the password (if necessary)
in the appropriate boxes.
NOTE: If the conference isn't password protected, the password box won't appear in the Join
Conference dialog box. If the conference is password protected, you'll have to get the
password from the person who created the conference.
To leave a conference and exit See&Share software
5. In the See&Share software toolbar, click Menu.
6. Select Exit See&Share.
A confirmation dialog box appears.
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Joining a Conference
NOTE: If you are the owner of the conference, the confirmation dialog box also asks if you
would like to disconnect all other users, effectively ending the conference.
7. Click Yes in the confirmation dialog.
See&Share software exits.
Searching for a Conference
After you've connected to a See&Share server, you can either choose the conference you wish to
join from the list, or search for a conference. You can search for conferences by name, owner, or
any additional descriptive categories (if they're enabled by the See&Share server administrator).
NOTE: If the owner of a conference has chosen to require a password for entry, you must
have the password before you can join.
Roles within a Conference
Participants can have one of three roles within a conference: owner, presenter, or participant.
other participants. Owners can disconnect all users and end the conference.
Presenter: The presenter is the person who is currently sharing a desktop. The presenter can
features for other participants, the features always remain available to the conference's owner.
Participant: The participants in a conference can always see the shared desktop. However,
participants can draw on the desktop only when the owner or presenter has enabled these features
within the conference.
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Creating a Conference
Creating a Conference
Connecting to a See&Share Software Server
When you create a conference on a See&Share software server, you become the conference's
Owners enable and disable drawing on the shared desktop, and so on.
The owner is not necessarily the participant whose desktop is shared. The person who's sharing
conferencing options for the other participants. However, the changes a presenter makes to the
conferencing options do not apply to the owner.
To create a conference on the See&Share software server
1. If See&Share software is not already started, start it by double-clicking the See&Share software
icon.
The software starts and connects to the last server you used.
OR
If you haven't used See&Share software before or you'd like to connect to a different server,
enter the server name in the Server Name box and click Connect.
TIP: If you've used a number of See&Share software servers, they also appear in the Server
Name drop-down list. This makes it easy to connect to servers you've used before without
typing the server name again.
NOTE: The lock icon
that appears to the left of the Connect button indicates that
See&Share is using 256-bit SSL encryption.
2. In the See&Share Conferencing Software dialog box, click Create.
The Create Conference dialog opens.
OR
The Password Required dialog opens. This means that the administrator has assigned a
password for creating conferences. Type the password in the Creation Password box and click
OK.
3. Type a name for the conference in the Conference Name box.
4. If you want, you can assign (and confirm) a password for the conference in the Password
boxes.
NOTE: If you don’t assign a password, anyone who can view the list of conferences will be
able to join your conference.
6. Click OK to start the conference, and the lobby screen appears.
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Creating a Conference
You can share your desktop or invite participants to the conference. You can also wait for others to
join the conference and share a desktop.
NOTE: The person who created the conference doesn’t have to be the first one to share a
desktop.
Sending Invitations to Participants
the conference. You can send invitations from the participant list in the lobby screen and from within
a conference.
To send an email invitation to participants
1. In the participant list, click the Send Invite link or button.
The Invite Participant dialog appears.
2. If the conference is password protected but you don't want to include the password in the email
invitation, make sure the Include password in email option isn't selected.
3. Click the Email button.
See&Share software starts your default email program and creates the email invitation.
4. Address the email invitation to one or more invitees, and send the email.
Your email program sends the invitations, and the recipients can join the conference by clicking
the link in the email invitation.
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Presenting a Conference
Presenting a Conference
Sharing Your Desktop
Once you've joined a conference, click the Click here to share your desktop link in the lobby
screen to begin sharing your desktop. A message, "Preparing to share your desktop," appears
briefly, and then the See&Share toolbar and a blue border appear on your screen.
NOTE: If you join a conference in which someone else is already sharing their desktop, you
see their desktop right away rather than seeing the lobby screen. If you want to share your
desktop, you can ask to take over sharing.
The blue border indicates that See&Share software is sharing your desktop. Anyone in the
conference will be able to see your desktop just as if they were sitting in front of your computer in
person.
NOTE: When you create a private text messaging conversation with a participant, the
conversation isn't visible to other participants on the shared desktop.
You can use the drag handle on the See&Share software toolbar to drag the toolbar anywhere
around the border of your desktop.
Most of the time, only the presenter can move the toolbar. The participants' toolbars mirror the
position of the presenter's toolbar. For example, if the presenter moves the toolbar to the lower-right
corner of the desktop, all the participants' toolbars move to the lower right as well. Participants can
Once you're sharing your desktop, you can:
Changing Conferencing Settings
Once you've started a See&Share software conference, you can turn a number of the conferencing
options on or off. In the See&Share software toolbar, select Menu > Options. The Options dialog
box appears.
There are three tabs in the Options dialog box:
Conference Settings
Allow others to draw: When this option is selected, participants in the conference can use their
who can draw and erase on the desktop, make sure this option isn't selected. Allow others to draw is
on by default.
Allow others to share their desktops: When this option is selected, participants in the conference
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Presenting a Conference
decline the request, however.) If you don't want participants to ask to take over sharing, make sure
this option isn't selected. Allow others to share their desktops is on by default.
NOTE: If you have multiple displays connected to your computer and you're sharing your
desktop, you can switch the display that you share by clicking the Switch Monitors button.
The Select Sharing Monitor dialog box appears and allows you to switch the display you're
sharing.
the presenter's desktop. When remote control is enabled, participants can request remote control
from the presenter by clicking Request Control of the Presenter's Desktop
in the toolbar or
Request Remote Control in the Menu. After a participant requests remote control, the presenter
must accept or decline the request. If the presenter accepts the request, the requesting participant
check box is selected when you create a conference. Allow remote control of your desktop is
available only if the See&Share software administrator enables it on the server.
NOTE: At any time during a remote control session, the presenter can regain control of their
desktop by clicking their mouse.
Allow others to use chat: This option allows participants to start and participate in text messaging
Allow others to use private chat: This option allows participants to start and participate in one-on-
conversation with a participant, the conversation isn't visible to other participants on the shared
desktop.
NOTE: The conference's owner can always draw, talk and share a webcam. If someone
other than the conference's owner is presenting their desktop, that presenter can change
these options for the other participants. However, the presenter's selections won't affect the
owner.
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Presenting a Conference
Viewing the List of Participants (for Owners and
Presenters)
.
The participant list appears, showing the number of participants, and their names. Your name
appears in boldface type. If audio is disabled on the server, only the chat icon appears next to
participants' names.
NOTE: When no one in a conference is sharing a desktop, you can also see the list of
participants in the See&Share software lobby screen.
NOTE: If you are not the conference's presenter or owner, your participants list looks
different.
You can move the participants list anywhere on the screen by clicking the title bar and dragging the
window. You might find this useful if the list is covering a portion of the desktop that you want to see.
To close the participants list, click the Close button
button in the See&Share software toolbar.
in the upper right or the participant list
To hide or show the conference snapshot window
There may be times when snapshot window covers items on the screen that you'd like to see. You
can move the Video window, or you can hide the window and then show it again later.
Click the webcam button
in the toolbar to alternately hide or show the Video window.
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Presenting a Conference
Chatting with Other Participants
broadcast messages to some or all members of a conference.
To send a message to all conference participants, type the text you wish to broadcast in the box
under the All Users window and click Send.
If you wish to only chat with certain members of a conference, click the chat button
participant you want to add to your private conversation, and select Create a New Conversation
with Participant. A tab that contains the participant's name appears in the chat window. Any text
you send or receive under this tab is only visible to those in your private conversation.
next to the
To add more participants to your private conversation, select the conversation to which you want to
add a participant, click the chat button next to the person you wish to add and select Add
Participant to Selected Conversation.
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Presenting a Conference
If you have multiple private conversations running at the same time and a new message arrives in a
conversation that isn't selected, the chat balloon icon
appears with horizontal lines.
To end a private conversation, click the exit button in the tab you wish to close. When you close a
tab, the remaining members of the conversation see a notification that you've left. They're still able
to chat privately with each other even if you started the conversation.
NOTE: You can't close the All Users chat window.
If you receive a message while not viewing the lobby screen or the participant list, a notification
bubble appears. The participant list icon
turns green, flashes three times, and then remains
green until you view the new message.
Click the notification bubble to open a chat window and view the incoming message.
Enabling Remote Control
desktop. If the presenter accepts the participant's request, a remote control session starts and the
requesting participant has control of the presenter's desktop. Remote control is available only if the
See&Share software administrator enables it on the server.
NOTE: The presenter can regain control of their desktop at anytime by clicking their mouse.
When the presenter clicks their mouse, they pause the remote control session and a balloon
message appears on their desktop.
Click Regain Control to end the remote control session.
Click Return Control to allow the requesting participant to continue their remote control
session.
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Presenting a Conference
To enable remote control
NOTE: This option is available only if the See&Share software administrator enables it on the
server.
Select Menu > Enable Remote Control in the See&Share software toolbar.
OR
1. Select Menu > Options in the See&Share software toolbar.
2. Click the Conference Settings tab.
3. Select the Allow remote control of your desktop check box.
The Request Remote Control command appears in the See&Share software Menu for
participants.
To disable remote control
Select Menu > Disable Remote Control in the See&Share software toolbar.
OR
1. Select Menu > Options in the See&Share software toolbar.
2. Click the Conference Settings tab.
3. Clear the Allow remote control of your desktop check box.
The Request Remote Control command is disabled in the See&Share software Menu for
participants.
Changing the Shared Area on Your Desktop
While you’re presenting a conference, you can limit the shared area of your desktop by moving the
area.
To change the shared area
4. Hover the mouse over the border until the pointer becomes a horizontal, vertical, or diagonal
resize pointer.
Drag the border until it surrounds only the area you want to share.
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Presenting a Conference
After you've dragged the border to the new position, the other participants can see only the area
within the border.
To share the entire desktop again
1. Hover the mouse over the border until the pointer becomes a horizontal, vertical, or diagonal
resize pointer.
2. Double-click the border.
The border once again surrounds your entire desktop.
Monitoring the Conference’s Performance
When you're presenting a conference, an hourglass
while See&Share software sends updates to the other participants. The hourglass disappears once
all the participants can see your current desktop.
If the hourglass remains, that means that one or more participants are lagging behind the
conference. In the participants list, the delay interval (in seconds) is indicated by the number next to
the name of the participant who's lagging.
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Presenting a Conference
If participants continue to lag behind the conference, you can take steps to improve the conference's
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Participating in a Conference
Participating in a Conference
Changing the Viewing Options
can adjust the viewing options in a number of ways. Select the option you’d like from Menu >
Options > Viewing Options.
Three options are available:
View Full Screen: When you check this option, See&Share software expands to occupy your entire
display. If the presenter’s desktop is smaller than yours, it appears centered within your display. If
the presenter’s desktop is larger than yours, See&Share software reduces the image to fit on your
screen.
NOTE: When you select the View Full Screen option, the shared desktop also covers the
Windows taskbar. If you need to see the taskbar again, clear this selection or press ALT+F.
Keep See&Share software window on top of other windows: Select this option to prevent other
programs and windows from appearing on top of the shared desktop.
Fit presenter's desktop to window: When you check this option, See&Share software reduces the
image of the shared desktop to fit within the See&Share software window, if necessary. If you turn
this option off while you’re viewing a shared desktop that’s larger than your desktop, scroll bars
appear. You can use them to scroll to the parts of the shared desktop that don’t fit within your
display. The Fit presenter's desktop to window option is on by default.
NOTE: If you turn off the Fit presenter's desktop to window option, you can move the
See&Share software toolbar independently of the presenter’s toolbar. Normally, your toolbar
mirrors the position of the presenter’s toolbar.
Viewing the List of Participants
.
The participant list appears, showing the number of participants and their names. Your name
appears in boldface type.
NOTE: When no one in a conference is sharing a desktop, you can also see the list of
participants in the See&Share software lobby screen.
You can move the participant list anywhere on the screen by clicking the title bar and dragging the
window. You might find this useful if the list is covering a portion of the desktop that you want to see.
To close the participants list, click the Close button
button in the See&Share software toolbar.
in the upper right or the participant list
Chatting with Other Participants
broadcast messages to some or all members of a conference.
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Participating in a Conference
To send a message to all conference participants, type the text you wish to broadcast in the box
under the All Users window and click Send.
If you wish to only chat with certain members of a conference, click the chat button
next to the
participant you want to add to your private conversation, and select Create a New Conversation
with Participant. A tab that contains the participant's name appears in the chat window. Any text
you send or receive under this tab is only visible to those in your private conversation.
To add more participants to your private conversation, select the conversation to which you want to
add a participant, click the chat button next to the person you wish to add and select Add
Participant to Selected Conversation.
If you have multiple private conversations running at the same time and a new message arrives in a
conversation that isn't selected, the chat balloon icon
appears with horizontal lines.
To end a private conversation, click the exit button in the tab you wish to close. When you close a
tab, the remaining members of the conversation see a notification that you've left. They're still able
to chat privately with each other even if you started the conversation.
NOTE: You can't close the All Users chat window.
If you receive a message while not viewing the lobby screen or the participant list, a notification
bubble appears. The participant list icon
green until you view the new message.
turns green, flashes three times, and then remains
Click the notification bubble to open a chat window and view the incoming message.
Taking Over Sharing
At any point during the conference, you can ask to take over sharing and make your desktop visible
to the other participants.
To take over sharing
1. In the See&Share software toolbar, select Menu > Share My Desktop.
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Participating in a Conference
OR
Click the Start/Stop Sharing My Desktop button
in the toolbar.
The presenter receives notification that you'd like to share your desktop.
2. If the presenter accepts the request, you become the presenter: your desktop is shared and
becomes visible to all the participants in the conference.
OR
If the presenter does not accept the request, you continue to view the presenter's desktop.
NOTE: If you are the owner of a conference, the current presenter doesn't need to approve
your request to take over sharing. Sharing returns to you automatically when you select
Share My Desktop.
Remote Control of the Presenter’s Desktop
presenter's desktop, click buttons, start programs and open files. However, the requesting
toolbar.
NOTE: The presenter can regain control of their desktop at anytime by clicking their mouse.
When the presenter clicks their mouse, they pause the remote control session and a balloon
message appears on the requesting participant's desktop, indicating that the presenter
paused the remote control session.
change color:
During an active remote control session, a red border appears around the presenter's desktop
and the desktops of all participants viewing the shared desktop.
During a paused remote control session, an orange border appears around the presenter's
desktop and all desktops of participants viewing the shared desktop .
To request remote control
Click Remote Control of the Presenter's Desktop
OR
on the See&Share software toolbar.
Select Menu > Request Remote Control.
The Waiting dialog box appears on the participant's computer and the Remote Control Request
dialog box appears on the presenter's computer. If the presenter clicks Yes in the Remote Control
Request dialog box, the requesting participant gains remote control of the presenter's desktop.
To end your remote control session
1. Click Remote Control of the Presenter's Desktop
OR
on the See&Share software toolbar.
Select Menu > Relinquish Remote Control.
A balloon message appears.
2. Click Relinquish in the balloon message to end your remote control session.
Monitoring the Conference’s Performance
if your
computer is more than 5 to 10 seconds behind the presenter's.
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Participating in a Conference
If you open the participant list, you'll see a number next to your name. This number indicates the
delay (in seconds) between the presenter's desktop and your computer.
If your computer is more than 10 seconds behind the presenter's, the participant list button turns
red
.
If your computer continues to lag behind the conference, you and the conference's presenter can
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Drawing on the Shared Desktop
Drawing on the Shared Desktop
Writing on the Shared Desktop
By default, all the participants in a conference can write on the shared desktop using digital ink.
See&Share software assigns you an ink color when you join a conference, but you can easily
change it. The menu provides a black, blue, and red pen and a yellow highlighter, accessible from
transparency.
NOTE: If the owner or the presenter has disabled drawing, the pen button
in the toolbar
and menu items are disabled.
To write on the shared desktop using a pen
1. Click the pen button
.
2. Click and drag with the mouse.
A line of digital ink appears over the shared desktop, and your notes are visible to all the other
participants. Any number of participants can write on the shared desktop at the same time.
3. When you finish writing, click the mouse pointer button
.
TIP: If you’re presenting the meeting, you can clear all the notes by clicking the mouse
pointer button and then clicking anywhere on the shared desktop.
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Drawing on the Shared Desktop
Customizing Your Pen
You can use this feature to change the color, width and transparency of your pen.
To customize the properties of the pen
1. Select Menu > Tools > Customize Pen.
The Configure Tool Settings dialog box opens.
2. Select a color. For an expanded palette of colors, click the More button.
3. Select a width from 1 to 32 pixels. The default is 3 pixels.
4. If you want to use the pen as a highlighter, select the Transparent option.
5. Click OK.
TIP: You can also customize your pen by double-clicking the pen button
.
Erasing on the Shared Desktop
You can erase notes from the shared desktop by using the Eraser tool. Select Menu > Tools >
Eraser.
To erase notes
1. Select Menu > Tools > Eraser.
The pointer changes to an eraser icon.
2. Drag the mouse over the notes you want to erase.
3. Click the mouse pointer button
to restore left-mouse mode.
TIP: If you’re the meeting's presenter, you can clear all the notes by clicking the mouse
pointer button and then clicking anywhere on the shared desktop.
Using the Screen Pointer
The screen pointer lets you place a floating arrow on the shared desktop to point out an item on the
shared desktop.
NOTE: If the presenter has disabled drawing on the shared desktop, the Screen Pointer
menu item is not available.
To use the screen pointer
1. Seelct Menu > Tools > Screen Pointer.
A screen pointer appears on the shared desktop. For the first few seconds, the arrow flashes
red so you can distinguish it from other pointers that might be on the screen. The name of the
participant using the screen pointer appears beneath the pointer.
NOTE: Any number of participants can use screen pointers at the same time.
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Drawing on the Shared Desktop
2. Click the arrowhead and drag the floating arrow to the position you want.
Circular arrows appear in the arrow while you move it, indicating that you can make the arrow
point in a different direction.
The floating arrow points in the direction to which you drag it. For example, if you drag the arrow
from left to right, the arrow points to the right.
NOTE: You can move the arrow without changing its direction by clicking the rear half of the
arrow, not the arrowhead.
To dismiss the screen pointer
Double-click the floating arrow.
NOTE: If you’re presenting the conference, you can dismiss the screen pointers of other
participants. Just double-click any floating arrow to dismiss it.
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Using a SMART Board Interactive Whiteboard
Using a SMART Board Interactive Whiteboard
Writing on a SMART Board Interactive Whiteboard
By default, any participant can write or draw on the shared desktop. However, the presenter can
NOTE: If the presenter has disabled drawing on the shared desktop, the pen button
in
the toolbar and menu items are not available.
To write on the shared desktop using a pen tray pen
1. Pick up a pen from the SMART Pen Tray.
OR
Click a colored ink button on the Sympodium interactive pen display, and then pick up the
tethered pen.
2. Write or draw with the pen.
A line of digital ink appears over the shared desktop and all the other participants can see your
notes. Any number of participants can draw or write at the same time.
NOTE: When you're using an Ink Aware application, you can write within only the standard
workspace. You can’t write on top of menus, toolbars or window frames.
3. When you finish writing or drawing, return the pen to the pen tray.
Erasing on a SMART Board Interactive Whiteboard
To erase notes using the pen tray eraser
1. Pick up the eraser in the SMART Pen Tray.
The pointer changes to an eraser icon.
2. Drag the physical eraser over the notes you want to erase.
3. Return the eraser to the pen tray.
TIP: If you’re the presenter, you can quickly clear all the notes by clicking the mouse pointer
button
and then clicking anywhere on the shared desktop. However, this feature is not
application other than Microsoft Word, Excel or PowerPoint.
Capturing the Notes (SMART Board Software)
If you’re using SMART Board software on a SMART Board product, you can capture the notes on
the shared desktop and save them in a Notebook file. The procedure varies, depending on whether
you’re the presenter or one of the other participants.
For more details about SMART Board software and Notebook software, refer to the Help file
provided with each application.
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Using a SMART Board Interactive Whiteboard
To capture notes if you’re the presenter
If you’re presenting the conference, you can use the Area Capture button
software Floating Tools. To open Floating Tools, click the SMART Board icon
and select Floating Tools.
in SMART Board
in the system tray
1. Click the Area Capture button
.
2. Drag the cursor
to capture.
with the mouse or your finger on the interactive screen to enclose the area
3. Notebook software captures the area and places it on a new Notebook page (unless you've
cleared the Save to new page checkbox on the Capture toolbar).
To capture an area if you’re a participant
1. Open Notebook software.
2. Select View > Screen Capture Toolbar.
The Capture toolbar appears.
3. Click the Area Capture button
or the Freehand Capture button
.
4. Drag the cursor
to capture.
with the mouse or your finger on the interactive screen to enclose the area
5. Notebook software captures the area and places it on a new Notebook page (unless you've
cleared the Save to new page checkbox on the Capture toolbar).
To capture a window (if you’re a participant)
1. Open Notebook software.
2. Select View > Screen Capture Toolbar.
The Capture toolbar appears.
3. Click the Window button
.
4. Hover the cursor over the window you'd like to capture. (A hashed area
highlights the
window that will be captured.)
5. Click the highlighted window.
6. Notebook software captures the window and places it on a new Notebook page (unless you've
cleared the Save to new page checkbox on the Capture toolbar).
To capture the entire screen (if you’re a participant)
1. Open Notebook software.
2. Select View > Screen Capture Toolbar.
The Capture toolbar appears.
3. Click the Screen button
.
4. Notebook software captures the screen and places it on a new Notebook page (unless you've
cleared the Save to new page checkbox on the Capture toolbar).
Saving Notes in Ink Aware Applications
If you use an Ink Aware application, you can save notes that you make as part of the active file in a
variety of spreadsheet, word processing, conferencing, presentation and graphics applications. In
component of the current file on the presenter's computer.
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Using a SMART Board Interactive Whiteboard
For complete details on using these applications with a SMART Board interactive whiteboard, refer
to the SMART Board software Help file.
The presenter of the conference can save notes into any of the following Aware applications:
Microsoft PowerPoint versions 97, 2000, XP and 2003
Microsoft Word versions 97, 2000, XP and 2003
Microsoft Excel versions 97, 2000, XP and 2003
Corel Draw versions 8, 11 and 12
Corel Presentations 8
AutoCAD versions 97, 2000, 2002, 2004 and 2005
AutoVue 17
Volo View Express 2
Microsoft Paint (versions included with Windows 98, NT or later)
Windows Imaging (versions included with Windows 98, NT or later)
Microsoft Windows Journal 1.7.2600.218c
Corel Grafigo 2
Microsoft Office OneNote 2003
Microsoft Visio versions 2002 and 2003
Adobe Acrobat Professional versions 6 and 7
ArcView versions 8 and 9
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Troubleshooting
Troubleshooting
Improving a conference’s performance
Improving performance if you’re the presenter
If you're presenting a conference and you find that some participants are seeing events on your
desktop several seconds after they happen, you can try a number of things to help speed up the
updates:
Use a solid-color desktop rather than a complex wallpaper.
Disable animations or fades in list boxes, windows, menus, tool tips, and so on.
Reduce the screen resolution in your operating system's display settings or share only a portion
The procedure for reducing the desktop resolution varies between versions of the Windows
operating system. However, the option is always available in Control Panel > Display >
Settings.
computer. If your desktop is the same size or larger than the presenter's, you can view the
shared desktop full screen without using scroll bars.
NOTE: This can improve performance for slow computers, but not slow networks.
Improving performance if you’re a participant
If you're participating in a conference and you're seeing events on the presenter's desktop several
seconds after they happen, you can try a number of things to help speed up the updates:
computer. If your desktop is the same size or large than the presenter's, you can view the
shared desktop full screen without using scroll bars.
NOTE: This can improve performance for slow computers, but not slow networks.
Lower the level of Windows hardware acceleration by navigating to Control Panel > Display >
Settings > Advanced. Click the Troubleshoot tab and drag the level of Hardware
acceleration toward None. Test See&Share software's performance and lower the hardware
acceleration more if necessary.
NOTE: This can improve performance for slow computers, but not slow networks.
If none of these options helps significantly, contact TANDBERG technical support.
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Communication Security Overview
Communication Security Overview
Secure Sockets Layer Standard
See&Share software complies with the SSL 3.0 standard for secure communications. Data
transmitted in SSL mode is encrypted to prevent a third party from viewing it while it’s in transit
between a client and server. See&Share software has been tested to ensure that the encryption
mechanism and the communication layers conform to the standard.
The SSL standard was originally constructed by Netscape Communications Corporation to provide
secure communications between a Web browser and a Web server. Since its inception, the
standard has been revised several times to strengthen security and fix security holes that existed in
previous versions. Version 3.0 of the standard is mature, well established in the industry and has
remained unchanged since November, 1996.
Software toolkit vendors supply libraries that implement the SSL standard and can be used to build
SSL-capable applications. See&Share software uses a toolkit called OpenSSL to provide SSL
security on both the client and the server. This toolkit implements both the SSL and the Transport
Layer Security (TLS v1) protocols, as well as a full-strength general purpose cryptography library.
Certificates
A certificate is a digitally signed document that serves to validate the sender’s identity. See&Share
software generates a new 256-bit SSL certificate each time the server start.
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Trademark, Patent and Copyright Information
Trademark, Patent and Copyright Information
See&Share is a trademark of TANDBERG.
Pentium is a registered trademark of Intel Corporation or its subsidiaries in the U.S. and other
countries. Windows and Windows NT are registered trademarks or trademarks of Microsoft
Corporation in the U.S. and/or other countries. VeriSign is a registered trademark of VeriSign in the
United States and/or other countries. Entrust is a trademark or a registered trademark of Entrust,
Inc. in the United States and certain countries.
Copyright Notice
© 2008 TANDBERG ASA. All rights reserved. No part of this publication may be reproduced,
transmitted, transcribed, stored in a retrieval system or translated into any language in any form by
any means without the prior written consent of TANDBERG. Information in this manual is subject to
change without notice and does not represent a commitment on the part of TANDBERG.
This product is licensed from SMART Technologies ULC. and has been specially adapted for
TANDBERG ASA using TANDBERG’s See&Share trademarks and logos. Copyright (c) 2002-2008
SMART Technologies ULC.
This product includes software developed by The OpenSSL Project. Copyright (c) 1998–2002. All
Rights Reserved.
Portions of this product were created using CAMTASIA OEM SDK. Copyright (c) 1999–2001
TechSmith Corporation. All Rights Reserved.
If you have any questions about what constitutes legal use of this product, please consult the
license agreement that came with your original software, or contact TANDBERG.
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