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Warranty Information
Swann Communications USA Inc.
12636 Clark Street
Swann Communications PTY. LTD.
Building 4, 650 Church Street,
Richmond, Victoria 3121
Australia
Santa Fe Springs CA 90670
USA
Swann Communications warrants this product against defects in workmanship and material
for a period of one (1) year from it’s original purchase date. You must present your receipt
as proof of date of purchase for warranty validation. Any unit which proves defective during
the stated period will be repaired without charge for parts or labour or replaced at the sole
discretion of Swann. The end user is responsible for all freight charges incurred to send the
product to Swann’s repair centres. The end user is responsible for all shipping costs incurred
when shipping from and to any country other than the country of origin.
The warranty does not cover any incidental, accidental or consequential damages arising
from the use of or the inability to use this product. Any costs associated with the fitting or
removal of this product by a tradesman or other person or any other costs associated with
its use are the responsibility of the end user. This warranty applies to the original purchaser
of the product only and is not transferable to any third party. Unauthorized end user or
third party modifications to any component or evidence of misuse or abuse of the device will
render all warranties void.
Operating Instructions
By law some countries do not allow limitations on certain exclusions in this warranty. Where
applicable by local laws, regulations and legal rights will take precedence.
SW344-DWD
SR344-DWD-60100-V011209E
© Swann Communications 2009
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Troubleshooting Guide
Table of Contents
Problem: I’m getting a “NO SIGNAL” message on my screen where I want to see
my images.
Solutions:
1. Make sure the camera is getting power from the supplied 5V power adaptor.
2. Ensure that the camera is properly paired with the receiver by following the
instructions on page 7.
3. Check that the channel you are displaying is the one paired with the camera.
4. If all else fails, try moving the camera closer to the receiver, and be sure there
are no obstacles (such as thick walls or metal sheets) in between the camera
and the receiver blocking the signal.
Before you Begin
Table of Contents
Package Contents
Overview
Layout of Camera
Layout of Receiver
Pairing
Using the Menus
Recording Modes
Connection Guide
Settings
Playback and Backup
Additional Features
Troubleshooting Guide
Technical Specifications
Technical Support
Warranty Information
2
3
3
4
5
6
7
8
9
10 - 11
12 - 13
14 - 15
16 - 17
18
Problem: When I view the footage from the camera at night, I see a bright white
spot and no image.
Solution: Having the camera looking out a window is problematic, as the glass
will reflect the infrared beams from the LEDs, over-exposing your image. Move
the camera so that there are no barriers (even transparent barriers such as glass)
between the camera and what you want to see. Also, make sure there are no
objects within 3’/1m of the lens, as these can reflect the infrared beams as well.
19
Rear Cover
Rear Cover
Problem: I can’t hear any sound on my TV.
Package Contents
ADW-400 Camera with Stand
Receiver
Solution: Check the connections between the receiver and the TV, specifically
the red and/or white connector(s) are plugged in correctly. Check the volume
settings on the TV. Also, remember that the range of the microphone is not the
same as the range of the camera – the camera will record anything in front of it
that it sufficiently lit, however a microphone will only record sound within a few
feet (unless the sound is very loud).
Power Adapters
Operating Instructions
Security Stickers
A/V Cable
Problem: The image on my TV appears to be distorted.
2 X Antennas
Mounting Hardware
Solution: Check the PAL/NTSC settings on your television are correct for your
region (NTSC for USA and Canada, PAL for Australia and Western Europe). If
this does not fix the problem, check the connections between the receiver and
your screen. If you are using a long RCA cable (anything over 6’/2m) try using a
shorter one, particularly if there are other electrical devices located close to the
TV and receiver.
Power Extension Cable for Camera SD Memory Card (Optional)
Problem: At night, the camera can only see 26’/8m.
Solution: This is not a malfunction – this is the range of the infrared beam that
the camera uses to see at night. Move the camera closer to what you wish to
view. Alternately, you could purchase and install a sensor floodlight, which are
available at most good hardware stores.
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Overview
Recording Time:
Congratulations on your purchase of the ADW-400! You’ve chosen a reliable and
exceptionally convenient monitoring solution for your home or business. Here’s a
quick rundown on some of the great features the ADW-400 has to offer:
If you were to manually set the ADW-400 to record constantly, how long will it
record for? Under ideal conditions, the ADW-400 uses a minimum of 8MB of
space per minute of recording.
Digital Wireless Technology
Accordingly, we suggest that a 2GB SD card should only be relied on to record
approximately 3 hours (even then, there is a chance that the video might be too
large).
No more interference! Unlike older analog wireless technologies which suffer
greatly from signal distortion and interference, digital wireless technology provides
clean, crisp images, even in environments with other wireless devices active.
To avoid filling your SD card unnecessarily, we strongly suggest using the
Motion Detection recording mode. This way, the cameras will only record
when there’s something to see, and you can ensure that the space on your
SD card is being used optimally.
This is in addition to all the other conveniences of wireless systems, such as not
having to install cables, and offers increased flexibility for modifications to your
camera placement at a later date!
Up to four channels (Quad View)
RememberthatifyouhavetheAutoDeletefunctionactive,theunitwillautomatically
record over the oldest files when it runs out of space. This is important if there is a
particular incident that you want to backup - you’ll need to copy it off the SD card
before it is over-written!
Unlike older wireless systems which require a separate wireless receiver for each
camera, the ADW-400 receiver is capable of receiving and displaying up to four
cameras at once!
Manual Channel Changing and Auto-Switching
Night Vision
The default channel mode for the ADW-400 is Manual Channel Switching. When
channel switching is set to manual, simply press the Auto/Manual button to cycle
through available channels. The Manual icon will be displayed on the screen to let
you know that the ADW-400 is in this mode.
With twenty-four infrared LEDs built into the camera, the ADW-400 can see up
to 8m/26ft even in complete darkness, providing you with a 24 hour security
solution.
SD Card Recording
Thanks to the built in SD card recording capabilities, it can be used as a convenient
stand-alone monitoring and recording device. It features support for SD cards up
to 32GB in capacity which, when combined with it’s motion recording abilities,
allow the ADW-400 to work for months at a time.
The Manual Switching Icon
You can set the ADW-400 receiver to automatically switch between all available
channels. To change the mode, simply press and hold the Auto/Manual button for
five seconds. The M icon will change to an “S” to let you know that the ADW-400
is in Auto-Switching mode.
Note: for the best results, always use high-speed, high-quality SD cards which
conform to either the SD or SDHC standards. Many lower quality SD cards with
slower read/write speeds will not produce desirable results, as they cannot ‘keep
up’ with the video being captured by the ADW-400.
The Auto-Switching Icon
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Additional Features
Layout of Camera
Quad View:
In Quad View mode, you’ll be able to see images from up to four cameras on
screen at once. For this to function optimally, you’ll need:
•
•
•
Four ADW-400 cameras,
connected to power,
and each correctly paired to each of the four channels.
Lens
To enable quad viewing mode, simply press the QUAD button on the top of the
receiver.
Antenna
Whilst in Quad Viewing mode, some of the buttons on the receiver will no
longer be active - most notably, the MENU button will not be active. This is
because decoding four video signals simultaneously uses the maximum processing
capacity of the miniature computer in the receiver and there is insufficient
processing power to display the menus. To exit Quad Viewing Mode, simply press
the QUAD button again. The full functionality of the MENU button will instantly
return.
Infrared LEDs
You’ll be able to enter Quad Viewing Mode even if there are fewer than four
cameras paired with the receiver. In this case, there will simply be a blank space
where that image would otherwise be displayed.
Stand
Auto Delete:
Whilst the Auto Delete function is turned ON, the ADW-400 will automatically
delete old files when it runs out of space on the SD card.
As a result, we suggest checking the recording lists periodically to ensure you don’t
lose an important event. (Of course, depending on your unique situation, it may be
extremely obvious when an incident has occurred.)
Lens: The busin. , re that
the lens stays clean and unobstructed. To clean, use a dedicated lens cleaning
solution and cloth, available from all good photography stores.
If Auto Delete is turned off, when the SD card fills up, that’s it - new events cannot
and will not be recorded. For most implementations, it’s usually better to be able
to record events as they happen at the risk of losing old ones than vice versa.
However, this is something that you’ll need to determine based on your unique
situation. If Auto Delete is turned on and there is a particular incident that
you want to backup, you’ll need to copy it off the SD card before it is over-
written!
Infrared LEDs: These give the camera its limited night vision capabilities. These
LEDs act like a floodlight, but use light that human eyes cannot see, but which the
camera can.
Stand: This stand can be pivoted to face any direction. Additionally, it can be
attached to the camera via the screw thread on the rear of the camera, allowing
for attachment high on a wall or to a ceiling.
The Auto Delete icon will be displayed
on the screen while Auto Delete is
switched on.
Antenna: Used to transmit the wireless signal to the receiver. For the best results,
the antenna should be as unobstructed as possible - ideally having a clear line of
sight to the receiver.
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Layout of Receiver
Play / Enter
Playback & Backup on a Computer:
Arrows /
Playback Controls
Playback on a PC has some significant advantages over playing back footage on
the receiver itself.
Generally, computer playback offers a higher resolution monitor than most TVs,
and the video quality does not suffer from being transmitted via a composite video
signal.
To playback footage on your computer:
•
•
•
•
•
•
Remove the SD card from the receiver.
Insert the SD card into a card reader attached to your computer.
Open the SD card in your file browser (such as Explorer).
Open the folder named “Video”.
Each folder represents a date on which recordings were done.
Individual recordings are listed by time, formatted as HHMMSS. For example,
a recording taken at two-thirty in the afternoon and twelve seconds will be
named “143012_1”.
POWER
MENU
MUTE
QUAD
Auto/Manual
Power: Activates and deactivates the receiver.
ARM
Note: If you do not have an SD card reader in your computer, you can purchase a
separate card reader. These are quite inexpensive and, using USB technology, allow
for quick “plug & play” installation.
MENU: Opens the main menu, or goes back one step in a submenu.
MUTE: Turns the audio output on or off. Will not affect recording, only live
monitoring and playback.
Backup onto a PC
Once you’ve popped the SD card into a card reader connected to your computer,
the video files can be copied as per any other file. This is great for quick and easy
backing up footage.
QUAD: Toggles between single channel view (where the image from one camera
fills the whole screen) and quad view (where all four channels are displayed
simultaneously, each taking 1/4 of the screen).
Auto/Manual: Press to change the channel being displayed in manual switching
mode. Press and hold to toggle between manual switching and auto-switching
mode.
To burn a DVD of your footage which will work in a stand-alone DVD player, you’ll
need to use a dedicated DVD authoring program. However, if it is simply for the
purpose of backing up footage to play on a computer, then burning the file as is
to a data DVD will suffice.
ARM: Turns the motion detection based recording functions on or off. When the
receiver is armed, it will automatically switch to QUAD view. You can subsequently
exit QUAD view without disarming the receiver by pressing the QUAD button. For
more information about recording and recording modes, see page 9.
If you have difficulty playing back footage on your computer, we suggest using
program which will can play files created on the ADW-400 without additional
software or codec packs.
Play / Enter: Starts and stops footage in playback mode. Acts as a Select / Enter
Arrows / Playback Controls: Used to navigate whilst in the menu system. In live
viewing mode, UP is a shortcut to RECORD. In playback mode, DOWN is a shortcut
to STOP, whilst LEFT and RIGHT are REWIND and FAST-FORWARD respectively.
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Playback&Backup
Pairing
Pairing Instructions
There are two ways of playing back footage from the ADW-400 receiver. The first
is through the receiver itself, and the second (possibly more useful option) is to
remove the SD card and insert it into a card reader attached to a computer.
You might have already noticed that there is no channel switch on the camera
– so, how do you assign the cameras to the channel you want? The answer is
“pairing”.
To back up footage, reading the SD card via a computer is the best option.
Alternately, you could run the Video Out from the receiver into a VCR/DVD recorder
and manually re-record your footage to a new medium (however, we recommend
using the computer).
Pairing, in a nutshell, is a process which associates one camera with one channel,
hence “pairing” them together. There are no physical switches to worry about,
the change is handled by the software in the receiver. The camera and receiver will
retain their pairings even if the power is disconnected and restored.
Playback on the Receiver:
•
•
•
•
Whilst viewing live images, press the Play/Enter button.
Using the arrow buttons, navigate down to the VIDEO folder.
Each folder represents a date on which recordings were done.
Individual recordings are listed by time, formatted as HHMMSS. For
example, a recording taken at two-thirty and twelve seconds will be named
“143012_1”.
The UP and DOWN arrows will navigate through the list one video or folder
at a time. The LEFT and RIGHT arrows are quick navigation options, and scroll
one page at a time.
To pair a camera with one channel on the receiver:
•
•
•
•
Press the MENU button on the receiver.
Using the arrow buttons, navigate to “Pairing”.
Press PLAY/ENTER.
Using the LEFT and RIGHT arrows, choose the channel you would like to pair
the camera to, from 1 to 4. Press PLAY/ENTER to confirm.
Once you’ve selected the channel you’d like to pair a camera to, a countdown
will appear on screen, counting down from 30.
Whilst this countdown is in progress, press the pairing button on the rear of
the camera you’d like to pair with this channel.
•
•
•
•
•
Simply click on the video you want to play it.
The arrow buttons are the playback controls: left and right are fast-forward
and rewind respectively, and down is stop. Play/Enter will pause or resume the
playback.
To return to the file list, press MENU.
To exit the file list, also press MENU.
Note: Only one camera can be paired to a channel at a time, and pairing a camera
to a channel which already has a paired camera will replace the previously paired
camera.
•
•
The Main Menu with the
Pairing Menu selected.
The Playback Interface with a
list of dates. The range in this
example is from the 1st to the 3rd
of January, 2009.
YY-MM-DD
The Playback Interface with
a list of individual recordings.
These are very short recordings
recorded at 7:26 a.m.
The Pairing Menu with
the Channel 1 selected.
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Using the Menus
When you open the Main Menu, you will see the following
four categories, each containing several options. Here’s a
quick rundown of what you’ll see.
Resolution
Resolution refers to how many pixels (individual dots which together make up
an image) the receiver will record. There are two settings: low and high. High
resolution records at VGA quality (640 x 480 pixels) and is the suggested setting.
Pairing
This is where you pair cameras with channels in the receiver.
See page 7 for more details.
Alarm
Record
The receiver can emit a high pitched alarm tone when it detects movement. This is
great if you’re using the ADW-400 to monitor an area in which there would be no
frequent movement, but could very quickly become annoying if monitoring a main
door or hallway. The alarm can be set to sound for 5 or 10 seconds, or not at all.
The Main Menu with the
Pairing Menu selected.
•
Auto-Delete: Whilst Auto-Delete is turned on, and the
SD card is full, the receiver will automatically delete the
oldest event to have space to record a new event. If
Auto-Delete is off and the SD card fills up, the receiver
will no longer record.
•
•
Alarm Record Time: The amount of time after a
motion/alarm event that the receiver will continue to
record for. You can set this time between 3 seconds
and 10 minutes.
Time Stamp: When Time Stamp is set to on the time
and date of a recording will be overlaid on the video.
We suggest leaving this set to on, as recording the
time and date of an event typically makes the footage
more useful.
Audio
Here you can turn the audio function of the receiver on and off. This operates in
the same manner as the MUTE button on the receiver.
The Main Menu with the
Record Menu selected.
Display Setup
You can select your video standard here, either PAL or NTSC. Only change this if
the image on your TV/monitor is black and white or distorted.
•
•
Format: Formats the SD card in the receiver. Formatting
removes all data and re-writes the file allocation table.
Only use this option if the SD card seems incompatible
with the receiver, and/or you really want all data on
the card to be erased.
Note: PAL is used in Western Europe and Australia, NTSC is used in North America
and Japan.
Layout of the Record Menu
with Auto Delete selected.
Playback: Enter playback mode (see pages 14 - 15).
Version
Schedule
This will display information about the receiver and the cameras you have attached
to your system. Specifically, this screen will tell you what version of the firmware/
hardware they are running. There is little that you’ll be able to do with this
information, and nothing here is adjustable. The main reason you would access
this window is if you contact our technical support team and they need to know
what version of the receiver and camera(s) you are using.
•
You can set a start and end time for the period that
you want the receiver to record each day.
Only one recording period can be defined each day.
For the duration of the programmed schedule, the
receiver will record continuously, regardless of whether
there is movement in the camera’s line of sight.
For more information about Scheduled Recording, see
page 11.
•
The Main Menu with the
Schedule Menu selected.
•
Setting
Here you can access and set many of the settings in the
receiver. You’ll be able to adjust the date and time, your
display settings, and alarm settings. For more details, see
pages 12 - 13.
The Main Menu with the
Settings Menu selected.
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Settings
Recording Modes
The ADW-400 Receiver offers two recording modes, Motion Recording and
Schedule Recording. Both of these can be used together - that is, the receiver
can always be ready to record on motion, and also record constantly for a certain
period each day.
Motion Recording
When Motion Recording is enabled, the receiver will record a short video file every
time something moves in the line of sight of the camera. You can choose how long
the receiver will continue to record for after a motion event has occurred.
The Main Menu with the
Settings Menu selected.
To turn Motion Recording ON or OFF, press the ARM button on
the top of the receiver. The Motion Icon will be displayed on
screen whilst the receiver is armed for Motion Recording.
The Motion
Detection icon.
The Settings Menu with the Date/Time selected.
Date / Time
The motion detection is sensitive enough to detect a human being (or
human sized object/animal) moving at up to approximately 26ft (8m) from
the camera. Smaller objects/animals proportionally closer to the camera, as
well as larger things which are farther away. The criteria is how large things
appear on the screen and how fast they are moving.
Here you can update the date and time settings in the receiver to the correct
values. The receiver will retain date and time information if turned off and on
again, or if power is disconnected for a short time.
Motion Alarm: You can set the receiver to emit a high-pitch alarm tone when it
detects motion.
Note: The date is formatted as YYYY / MM / DD
Brightness
Alter the brightness of the image displayed. There are five levels you can choose
from, with 0 being the darkest and 5 being the brightest. Note that this setting
won’t help if you’re looking into an area without sufficient illumination which is
outside the range of the night vision.
Volume
The Schedule menu.
Schedule Recording
Adjust the output volume from the receiver. Again, this will not affect the recorded
volume or allow the microphone in the camera to pick up sounds too soft for it to
‘hear’. We suggest leaving the volume here at it’s default setting, and changing the
volume on your TV/monitor.
You can have the receiver record constantly for a certain period each day. To set
this up, access Schedule from the main menu.
Simply enter a start and end time. Use the left/right arrows to navigate, and
up/down to change the values. Choose “On” to exit the schedule menu with
Schedule recording active, or “Off” to exit the menu leaving schedule recording
deactivated.
Scan Time
When Auto-Switching mode is activated, the Scan Time will adjust how long it
will dwell on a channel before automatically switching to the next. This can be set
between 3 and 10 seconds.
Note: If you set the schedule to record a long period each day, remember that
you’ll need to have a very large SD card in the receiver to store all that video data!
If the card is smaller than the total file size, then you’ll lose at least part of the
recording, and possibly all of it.
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Connection Guide
Connect the power
adapter plug into the power
1 socket attached to the
camera.
Connect the
Connect the power adapter
plug into the receiver’s
power
4adapter into
3power socket.
the wall
socket.
Plug the camera’s
Connect the the A/V cable to your
TV or VCR
power adapter into
2the wall socket.
5A. Connect to VCR/DVD recorder (Optional)
5
5B. Connecting to TV
From Receiver
Connect the A/V cable
From Receiver
to the Input on the back
i
of the VCR/DVD recorder
Connect the A/V Cable
to a TV Input
Input
i
Output
INPUT
If your VCR/DVD recorder is
not already connected to your
From VCR
(Optional)
ii
TV, connect another A/V cable
To T V
to the Output on the VCR
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