Sterilite Baby Accessories S12Q User Manual

Installation Instructions &  
Owner’s Manual  
S12Q, S12Q-GOLD,  
S24Q, S24Q-GOLD, S40Q  
EPA # 57987-CN-001  
425 Clair Road West, P.O. Box 1719 • Guelph, ON • N1H 7X4 • Canada  
t. 519.763.1032 • f. 519.763.5069 • t.f. 1.800.265.7246  
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P/N 520022  
January 2005  
SAFETY INSTRUCTIONS:  
WARNING - to guard against injury, basic safety precautions should be observed, including the following:  
1. READ AND FOLLOW ALL SAFETY INSTRUCTIONS.  
2. CAUTION - Disconnect power before servicing.  
3. DANGER - To avoid possible electric shock, special care should be taken since water is present near electrical  
equipment. Unless a situation is encountered that is explicitly addressed by the provided maintenance and  
troubleshooting sections, do not attempt repairs yourself, refer to an authorized service facility.  
4. Carefully examine the disinfection system after installation. It should not be plugged in if there is water on parts not  
intended to be wet.  
5. Do not operate the disinfection system if it has a damaged cord or plug, if it is malfunctioning or if it is dropped or  
damaged in any manner.  
6. Always disconnect water flow and unplug the disinfection system before performing cleaning or maintenance  
activities. Never yank the cord to remove from an outlet; grasp the wall plug and pull to disconnect.  
7. Do not use this disinfection system for other than intended use (potable water applications). The use of  
attachments not recommended or sold by the manufacturer / distributor may cause an unsafe condition.  
8. Intended for indoor use only. Do not install this disinfection system where it will be exposed to the weather or to  
temperatures below freezing. Do not store this disinfection system where it will be exposed to the weather. Do not  
store this disinfection system where it will be exposed to temperatures below freezing unless all water has been  
drained from it and the water supply has been disconnected.  
9. Read and observe all the important notices and warnings on the water disinfection system.  
10. If an extension cord is necessary, a cord with a proper rating should be used. A cord rated for less Amperes or  
Watts than the disinfection system rating may overheat. Care should be taken to arrange the cord so that it will  
not be tripped over or pulled.  
11. SAVE THESE INSTRUCTIONS.  
Warning: The UV light given off by this unit can cause serious burns to unprotected eyes and skin. Never look  
directly at an illuminated UV lamp. When performing any work on the UV disinfection system always unplug the unit  
first. Never operate the UV system while the UV lamp is outside of the UV chamber.  
Note: The UV lamp inside of the disinfection system is rated at an effective life of approximately 9000  
hours. To ensure continuous protection, replace the UV lamp annually.  
IMPROVED BALLAST FEATURES:  
• new overmoulded lamp connector (except S40Q)  
• improved transient protection  
• improved surge protection  
• improved EMI filtering  
• improved alarm circuitry to warn of fuse failure (only applies to S12Q & S12Q-GOLD)  
• improved lamp starting  
• brownout protection  
• conformal coated circuit board to assist with condensation protection  
• Patent US 6,274,988 B1(only applies to S12Q & S12Q-GOLD)  
• universal AC input (only applies to S24Q, S24Q-GOLD & S40Q)  
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1
WATER CHEMISTRY:  
Water quality is extremely important for the optimum performance of your UV system. The following levels are  
recommended for installation:  
• Iron: < 0.3 ppm (0.3 mg/L)  
• Hardness*: < 7 gpg (120 mg/L)  
• Turbidity: < 1 NTU  
• Manganese: < 0.05 ppm (0.05 mg/L)  
• Tannins: < 0.1 ppm (0.1 mg/L)  
• UV Transmittance: > 75% (call factory for  
recommendations on applications where UVT < 75%)  
* Where total hardness is less than 7 gpg, the UV unit should operate efficiently provided the quartz sleeve is  
cleaned periodically. If total hardness is over 7 gpg, the water should be softened.  
If your water chemistry contains levels in excess of those mentioned above, proper pre-treatment is recommended to  
correct these water problems prior to the installation of your UV disinfection system. These water quality parameters can  
be tested by your local dealer, or by most private analytical laboratories. Proper pre-treatment is essential for the UV  
disinfection system to operate as intended.  
INSTALLING YOUR DISINFECTION SYSTEM:  
• The complete water system, including any pressure or hot water tanks, must be sterilized before start up by flushing  
with chlorine (household bleach) to destroy any residual contamination.  
• The disinfection system should be connected to a ground fault interrupter.  
• The disinfection system is intended for indoor use only, do not install disinfection system where it may be exposed to  
the weather.  
• Install the disinfection system on cold water line only.  
• If treating the entire house, install the disinfection system before any branch lines. Ideally, your disinfection system  
should be the last treatment your water receives prior to use.  
• A 5 micron sediment filter must precede the disinfection system.  
1. Remove the disinfection system from the shipping carton. For shipping purposes, the UV lamp is packed in a  
separate tube. Set the lamp aside for use later. The disinfection system should be mounted in the horizontal  
position, with the inlet/outlet ports facing up. If the system must be installed in the vertical position, make sure  
the inlet port is the one at the bottom of the system. Mount the unit in a clear space with at least 36” (91.5 cm)  
of space at the lamp end to facilitate lamp and or quartz sleeve removal. Fasten the disinfection system to a  
suitable mounting platform with reinforcements.  
2. It is recommended to install a suitable flow restrictor in order that the flow rate not exceed the manufacturers  
recommended flow rating. The use of a by-pass with shut-off valves is recommended for emergency use of  
untreated water when your disinfection system is being serviced. Apply two turns of Teflon tape around the port  
threads to ensure a tight joint before connecting unions.  
Note: When the UV unit has been by-passed for service, the complete water system must be sterilized once  
again with chlorine to destroy any contamination that may have passed during by-pass.  
DO NOT SOLDER CONNECTIONS WHILE ATTACHED TO THE DISINFECTION SYSTEM AS THIS COULD DAMAGE THE  
O-RING SEALS.  
3. When all plumbing connections are made, slowly turn on the water supply and check for leaks. The most likely  
cause for leaks is from the o-ring seal. In case of a leak, shut water off, drain cell, remove the retainer nut, wipe  
the o-ring and threads clean and re-install.  
4. Once it is determined that there are no leaks, very carefully slide the UV lamp into the UV chamber making sure  
the lamp pins are accessible for connection with the lamp connector cable. Attach the lamp connector to the UV  
lamp, as outlined in “UV Lamp Replacement” on page 3. Plug the disinfection system into the ground fault  
interrupter, and check to see if the UV lamp is illuminated. NEVER LOOK DIRECTLY AT THE BURNING UV  
LAMP. Allow the water to run for a few minutes to clear any air or dust that may be in the cell.  
Note: When there is no flow, the water in the cell will become warm, as the UV disinfection system lamp is always  
on. To remedy this, run a cold water tap anywhere in the house for a minute to flush out the warm water.  
Note: As the system requires time to reach its full operating capacity, please allow the disinfection system to operate  
3 - 5 minutes prior to using the water from the unit. In addition, to clear any air or debris from the system, open  
the faucet and allow water to run through the disinfection system for 2 - 3 minutes.  
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OPERATING & MAINTENANCE INSTRUCTIONS:  
• Always disconnect power before performing any work on the ultraviolet disinfection system.  
• Regularly inspect your disinfection system unit to ensure that the UV light is still glowing and that its LED indicator  
is still glowing green.  
• Replace the UV lamp annually ( or biennially if seasonal cottage use) to ensure a high bacteria and virus kill  
rate.  
• Always drain the UV cell when closing a cottage or leaving the unit in an area subject to freezing  
temperatures.  
A. UV LAMP REPLACEMENT:  
To replace the lamp, there is NO need to disconnect the system from the water supply, nor to drain the water from  
the reactor chamber. Lamp replacement is a quick and simple procedure requiring no special tools. The UV lamp must  
be replaced after 9,000 hours of continuous operation (approximately one year) in order to ensure adequate  
disinfection.  
S12Q, S12Q-GOLD, S24Q, and S24Q-GOLD  
1. Disconnect main power source and allow the unit to power down. Remove the lamp connector by sliding the  
metal retaining ring away from the body of the connector. Remove connector and lamp from the reactor chamber.  
Separate the lamp from the connector. Do not twist the lamp from the connector, simply slide the two apart.  
Avoid touching the lamp on the glass portion. Handling the lamp at the ceramic ends is acceptable, however if  
you must touch the lamp glass, please use gloves, or a soft cloth. Fully remove the lamp from the reactor chamber  
being careful not to angle the lamp as it is removed from the chamber. If the lamp is removed on an angle,  
pressure will be applied on the inside of the quartz sleeve, causing the sleeve to fracture.  
2. To install a new lamp, first remove the lamp from its protective packaging, again being careful not to touch the  
lamp glass itself. Carefully insert the lamp into the reactor vessel (actually inside the quartz sleeve). Insert the lamp  
fully into the chamber leaving about two inches of the lamp protruding from the chamber. Next, attach the  
connector to the UV lamp. The connector is “keyed” and will only allow correct installation in one position. Ensure  
the connector is fully seated onto the UV lamp.  
3. Once the lamp is fully seated on the connector, slide the connector over the aluminum retaining nut. Make sure  
the metal retaining ring on the connector is pulled away from the body of the connector in order that the  
connector may slide fully over the retaining nut. Once the connector is located fully over the retaining nut, slide  
the metal ring back in to lock the connector in place. As this connector is keyed to the reactor chamber, make sure  
the depression on the connector is located over the ground lug located on the reactor chamber.  
S40Q  
1. Disconnect main power source. Remove lamp connector from gland nut (with the aid of a slot screwdriver) and  
carefully slide UV lamp slightly out of chamber. Remove lamp connector from lamp and fully remove lamp (be  
extremely careful when handling UV lamp as they are extremely fragile).  
2. To install the new lamp, carefully remove from protective tube being careful not to touch the lamp “glass” with  
your hands. Slide UV lamp into the reactor chamber. Affix lamp connector to the UV lamp, slide lamp fully into  
cell, press fit lamp connector into aluminum gland nut (a light application of silicone lubricant will assist this  
operation).  
B. QUARTZ SLEEVE REPLACEMENT AND/OR CLEANING:  
If the water contains any hardness minerals (calcium or magnesium), iron or manganese, the quartz sleeve will require  
periodic cleaning. To remove the quartz sleeve, first remove the UV lamp as outlined above:  
a) Shut off water supply and drain all lines.  
b) Drain the UV chamber (use a small bucket under the unit to prevent a spill), using drain port provided.  
c) Remove aluminum gland nuts from chamber, checking for the free floating spring inside sleeve at the  
opposite end to the lamp connection (do not allow quartz sleeve to fall).  
d) Carefully remove o-rings from the quartz sleeve. As the o-ring may tend to adhere to the quartz sleeve, it is  
recommended to replace the o-rings annually.  
e) Clean the quartz sleeve with a cloth soaked in CLR, vinegar or some other mild acid and then rinse,  
avoiding the introduction of any water to the inside of the sleeve.  
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f) Re-assemble the quartz sleeve with spring in the UV chamber allowing the sleeve to protrude an equal  
distance from both ends of the UV chamber.  
g) Wet the o-rings and slide onto each end of the quartz sleeve and reassemble the gland nuts (hand tight is  
sufficient).  
h) Re-tighten all connections, turn on water and check for leaks.  
I) Re-install the UV lamp and lamp connector as per prior instructions.  
j) Reconnect system to power source.  
Note: If the system is put on a temporary by-pass or if it becomes contaminated after the disinfection system, it  
will be necessary to shock the system with household bleach for a full 20 minutes before resuming use of the  
water.  
C. UV SENSOR REPLACEMENT AND/OR CLEANING (Applies to S12Q-GOLD & S24Q-GOLD systems only):  
1. Mineral deposits and sediment may accumulate on the sensor probe decreasing the UV detection rate. Good  
maintenance of filtration equipment will reduce the accumulation of residues. If necessary, remove the sensor  
probe after a few months and proceed with cleaning process. Repeat the process as often as necessary to keep the  
sensor probe clean.  
2. Disconnect the UV sensor from the rear of the disinfection system and drain the reactor chamber as per prior  
instructions. Remove the sensor probe by unscrewing retaining nut. Do not attempt to disassemble the sensor  
probe itself. Any tampering with the internal components of the sensor probe will result in voiding the warranty.  
The probe face should be cleaned with a commercially available scale remover (CLR, Lime-Away, etc.) and a lint  
free cloth. Carefully reassemble the sensor probe into the sensor boss by first inserting the sensor o-ring and then  
the sensor itself. Screw the sensor retaining nut and tighten to achieve a water tight seal. DO NOT OVER  
TIGHTEN. Attach the sensor cable to the connector on the rear of the UV disinfection system.  
WARNING SYSTEMS:  
LAMP FAILURE SYSTEM (Standard on S12Q, S24Q, S40Q)  
The audible alarm and indicator lights on the systems continuously monitor the lamp operation. If the lamp does not  
start at any time, the indicator light will not glow and the audible alarm will sound. This alarm indicates that the UV  
lamp is no longer operating and must be corrected. Please refer to Troubleshooting Guide for corrective procedures.  
ULTRAVIOLET MONITORING SYSTEM (Standard on GOLD models)  
The ultraviolet sensor system features a complete warning system for continuous water protection by constantly sensing  
the UV INTENSITY at the inside surface of the cell. The system features a single LED indicator light, which will show  
three distinct colours, GREEN, YELLOW, and RED. When the UV output level changes, the warning system will operate  
in the following manner:  
GREEN indicates that the UV intensity is satisfactory and the unit is in good working order.  
YELLOW indicates that the UV intensity is reduced, which could be due to any of the following factors :  
• The lamp is losing strength and will soon need to be replaced.  
• The quartz sleeve and/or the sensor probe have become dirty. Mineral deposits or sediment in the  
water that was not detected during the original water analysis may be the cause for this. The quartz  
sleeve and sensor probe should be cleaned and the system re-installed to determine if dirt was the  
cause of the yellow light. If the LED light switches to yellow soon after the unit is installed or the  
lamp has been replaced, dirt accumulation is most likely the cause.  
• Intermittent voltage drop in the household power supply reducing the lamp output. The lamp will  
return to normal when the power is restored to full voltage. Note : The monitoring system will not  
operate during power failures.  
FLASHING RED indicates that system cut-off is imminent where solenoid is fitted. Immediate action is required.  
RED indicates that the unit needs immediate attention, the audible alarm will automatically sound when the LED  
monitor light switches to red. If the lamp has been in service for a year or more it should be replaced. The quartz  
sleeve and/or sensor probe may require cleaning. The alarm will continue until the sensor detects adequate UV  
intensity. When a lamp is replaced it is recommended to clean the quartz sleeve and sensor probe prior to returning  
the system to service.  
SOLENOID CONTACTS (Standard on S12Q-GOLD & S24Q-GOLD models)  
GOLD units come equipped with the capability of adding an optional solenoid valve available from your dealer. This  
normally closed solenoid will work in conjunction with the UV monitoring system physically stopping the water flow if  
the UV sensor determines that the water is not being adequately treated. The LED indicator will be red and the audible  
alarm will be sounding. Water will only be allowed to flow when the UV disinfection system senses that the quality of  
the water has returned to a safe state. Ideally, the solenoid valve should be installed on the influent side of the  
disinfection system. To install, disconnect power supply prior to opening disinfection system cover. Plumb solenoid valve  
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into existing plumbing (1” for 12 & 24 gpm models). Install “normally-closed” solenoid valve within three (3) feet of  
disinfection system. Remove the screws on the left and right side of the front aluminum panel allowing this panel to  
swing open. Remove the circuit board cover plate to expose the circuit board. Remove the round, black plastic cap  
covering the access hole for the solenoid wire (cap located on back panel next to main power cord). Slide the solenoid  
power cord (part# CS-MOL) through the hole and affix the connector to the exposed contacts on the circuit board  
marked “SOLENOID”. The connector will only slide onto the mating pins in one direction. Attach the ground wire  
(green or green/yellow) to the ground lug on the disinfection system to finish the wiring connections.  
To complete the installation, push the strain relief into the hole on the backside of the unit. The strain relief allows for  
the wire to run through its centre and can easily be installed using pliers. Once all the parts are connected, reattach the  
circuit board cover plate and secure the front panel of the disinfection system. Plug the disinfection system into the  
electrical outlet to return it to service. Please remember that the unit must have power in order to allow any water to  
pass through the unit. If an outside tap is required at all times, including when there may be no power, plumb that line  
prior to the solenoid and remember that this line will not be protected from microbiological contaminants. The solenoid  
valve will only open when the UV sensor detects adequate UV intensity within the reactor chamber.  
Note: If a normally closed solenoid valve is purchased from another source, the use of the manufacturers solenoid cord  
is strongly recommended as it comes with the necessary connectors to mate with the circuit board. This cord can be  
purchased from a dealer under the part number CS-MOL.  
INFRARED OUTPUT - REMOTE ALARM (Standard on S12Q-GOLD & S24Q-GOLD models)  
The electronics incorporated in the monitored units incorporate a micro controller, which operates an infrared (IR)  
output. This IR output can be used for diagnostic purposes as well as acting as an interface for an optional remote  
audible/visual alarm package available from your dealer. This IR-ALARM comes with the IR interface and 15.24 meters  
(50’) of cable for remote monitoring of the audible and visual signals provided by the UV monitoring mechanism.  
THIS ADVANCED WARNING SYSTEM HAS BEEN INSTALLED TO PROVIDE YOU WITH THE  
OPTIMUM PRECAUTIONS TO ENSURE HIGH EFFICIENCY IN THE PROTECTION AGAINST  
MICROBIOLOGICAL CONTAMINATION IN YOUR WATER. DO NOT DISREGARD THE  
WARNING LIGHTS.  
THE BEST WAY TO CHECK UV OPERATION IS TO HAVE THE WATER TESTED FOR  
BACTERIA BY A RECOGNIZED TESTING AGENCY ON A REGULAR BASIS.  
WARRANTY:  
Manufacturer warrants the ultraviolet disinfection system’s hardware and electrical systems to be free from defects in  
material and workmanship for a period of five (5) years from the date of purchase by the original owner (consumer) on a  
pro-rated basis. Manufacturer warrants the ultraviolet lamps and sensor probes to be free from defects in material and  
workmanship for a period of one (1) year and the reactor chamber for a period of seven (7) years. The warrantor will at  
its option and expense, either repair or replace such units subject to the following conditions, exceptions, and  
exclusions.  
CONDITIONS, EXCEPTIONS, AND EXCLUSIONS  
The foregoing limited Warranty is subject to the following terms and conditions:  
1. Water passed through the unit must fall within the following parameters:  
a) Iron: < 0.3 ppm (0.3 mg/L)  
b) Hardness*: < 7 gpg (120 mg/L)  
c) Turbidity: < 1 NTU  
d) Manganese: < 0.05 ppm (0.05 mg/L)  
e) Tannins: < 0.1 ppm (0.3 mg/L)  
f) UV Transmittance: > 75% (call factory for recommendations on applications where UVT < 75%)  
* Where total hardness is less than 7 gpg, the UV unit should operate efficiently provided the quartz sleeve and/or  
sensor probe is cleaned periodically. If total hardness is over 7 gpg, the water should be softened  
Warranty will be void, if the proper steps are not taken to ensure that these impurities are not present.  
2. This limited Warranty shall not apply to any unit which has been repaired or altered by anyone other than the  
Warrantor or by a person authorized by the Warrantor, nor to any units which have been subject to misuse, neglect,  
or accident.  
3. This limited Warranty runs exclusively to the original Consumer and with respect to the original installation only.  
4. WARRANTOR SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES.  
5. This limited Warranty excludes the cost of labour in removing any defective unit or installing any replacement unit.  
This limited Warranty applies only to a unit when returned to the Warrantor at the owner’s expense and in  
accordance with shipping instructions received from the Warrantor.  
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TROUBLESHOOTING GUIDE  
Caution: When performing any work on the disinfection system unplug the unit first and never look directly at the  
burning UV lamp.  
SYMPTOM  
POSSIBLE CAUSES  
REMEDY  
• replace filter cartridge with  
appropriate five micron cartridge,  
Note: check source water supply  
as fluctuations may occur in source  
pressure  
• the sediment pre-filter is clogged  
PRESSURE DROP  
• clean sleeve with scale cleaner  
and eliminate source staining  
problem  
• quartz sleeve is stained or dirty  
• the UV lamp is spent  
• replace UV lamp  
• have the source water tested to  
ensure it is still within the allowable  
parameters for use with this unit  
• change in feedwater quality  
HIGH BACTERIA  
COUNTS  
• it is imperative that the effluent  
water stream be shocked with  
chlorine after the water leaves the  
disinfection system - the disinfection  
system must have a bacteria free  
distribution system to work  
effectively  
• contamination after the disinfection  
system  
WARM PRODUCT  
WATER  
• common problem caused by  
infrequent use  
• run water until it returns to ambient  
temperature  
WATER APPEARS  
“MILKY”  
• caused by air in the water lines  
• run water until air is purged  
• ensure the o-ring is in place, check  
for cuts or abrasions, clean o-ring,  
moisten with water and re-install,  
replace if necessary (Part# OR-212)  
• problem with o-ring seals (on gland  
nuts and/or sensor probe on  
monitored units)  
UNIT LEAKING WATER  
• condensation on reactor chamber  
caused be excessive humidity  
• check location of disinfection  
system and control humidity  
• inadequate inlet / outlet port  
connections  
• check thread connections, reseal  
with Teflon™ tape and re-tighten  
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S12Q TROUBLESHOOTING GUIDE  
SYSTEM STATUS  
LAMP  
STATUS  
(GREEN  
LED)  
REMARKS  
AUDIBLE  
ALARM  
UV LAMP  
• Correct operating conditions, unit is functioning properly.  
• The UV lamp is spent, requires replacement lamp.  
ON  
OFF  
ON  
• UV lamp not connected to power source. Check  
connection and reconnect lamp.  
OFF  
ON  
OFF  
ON  
• Ballast has switched off. To reset ballast remove power  
to unit by disconnecting power cord from electrical plug  
for a minimum of 30 seconds then reapply power.  
• LED indicator burnt out or wire lead broken. Replace  
LED assembly.  
OFF  
OFF  
S24Q & S40Q TROUBLESHOOTING GUIDE  
SYSTEM STATUS  
LAMP  
STATUS AUDIBLE  
POWER  
ON  
REMARKS  
UV LAMP  
(RED  
LED)  
(GREEN  
LED)  
ALARM  
• Correct operating conditions, unit is functioning properly.  
ON  
ON  
OFF  
ON  
• The unit is not plugged into the electrical outlet. Plug  
unit into receptacle and ensure proper power source.  
• Power not connected to internal components (circuit  
board or ballast). Reconnect power connector.  
OFF  
OFF  
OFF  
ON  
OFF  
• The GFI or one of the circuit breakers is tripped. Re-set  
the GFI or circuit breaker.  
• The UV lamp is spent, requires replacement lamp.  
• UV lamp not connected to power source. Check  
connection and reconnect lamp.  
ON  
OFF  
OFF  
• Ballast has switched off. To reset ballast remove power  
to unit by disconnecting power cord from electrical plug  
for a minimum of 30 seconds then reapply power.  
• LED indicator burnt out or circuit board defective. Replace  
circuit board.  
ON  
ON  
OFF  
OFF  
OFF  
ON  
ON  
ON  
• Defective circuit board. Contact authorized dealer.  
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S12Q-GOLD & S24Q-GOLD TROUBLESHOOTING GUIDE  
SYSTEM STATUS  
UV  
INTENSITY  
(LED)  
REMARKS  
AUDIBLE  
ALARM  
UV LAMP  
• Correct operating conditions unit is functioning properly.  
GREEN  
OFF  
ON  
• System performance has declined due to stained or dirty  
quartz sleeve and or sensor lens, or the lamp is beyond its  
useful life.  
• Clean sleeve and sensor probe lens or replace if required.  
• Replace lamp with manufacturer replacement.  
• Replace sensor with manufacturer replacement.  
• Always Wet Sensor Lens prior to inserting sensor.  
• check water quality (see page 2 for water parameters)  
YELLOW  
OFF  
ON  
ON  
ON  
• System failure is imminent due to stained or dirty quartz  
sleeve or lamp is beyond useful life  
• Clean sleeve and sensor probe lens or replace if required.  
• Replace lamp with manufacturer replacement.  
• Replace sensor with manufacturer replacement.  
• Always Wet Sensor Lens prior to inserting sensor.  
• check water quality (see page 2 for water parameters)  
FLASHING  
RED  
INTERMIT-  
TENT  
• UV Sensor has not detected enough UV Intensity to  
adequately protect the water due to stained or dirty  
quartz sleeve or the lamp is beyond its useful life.  
• Clean sleeve and sensor probe lens or replace if required.  
• Replace lamp with manufacturer replacement.  
• Replace sensor with manufacturer replacement.  
• Always Wet Sensor Lens prior to inserting sensor.  
• check water quality (see page 2 for water parameters)  
RED  
ON  
• Ballast not functioning,  
• Reset Ballast by removing power for 30 seconds  
then reapply.  
• Check wiring to ensure ballast is plugged into  
circuit board.  
• Replace ballast with manufacturer replacement  
• Lamp is spent. Replace lamp with manufacturer  
replacement  
RED  
ON  
OFF  
OFF  
• Defective UV sensor assembly. Replace sensor assembly with  
manufacturer replacement.  
• Calibration board improperly seated. Check board to ensure  
proper engagement with main circuit board.  
• Defective sensor assembly.  
GREEN  
OFF  
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S12Q PARTS BREAKDOWN  
S12Q-GOLD PARTS BREAKDOWN  
S36RL  
UV LAMP  
QUARTZ SLEEVE  
O RING  
BALLAST (100-130V/50-60Hz. or  
200-250V/50-60Hz.)  
S36RL  
QS-012  
OR-212  
BA-ICE-3F  
UV LAMP  
QUARTZ SLEEVE  
O RING  
BALLAST (100-130V/50-60Hz. or  
200-250V/50-60Hz.)  
CIRCUIT BOARD (for 115V. unit)  
QS-012  
OR-212  
BA-ICE-3F  
SUB-WH/LED512 LED INDICATOR ASSEMBLY  
CB-1240UV  
RN-001  
CS-001/Q  
CS-EU/Q  
DP750  
SP-3/8  
SP008  
RETAINING NUT  
CORD SET (120V.)  
EUROPEAN “SCHUKO” CORD SET (230V.)  
RETAINING NUT PLUG  
3/8” DRAIN PLUG  
CB-1240UV/2 CIRCUIT BOARD (for 230. unit)  
RN-001  
CP-1240  
CS-001/Q  
CS-EU/Q  
DP750  
ALUMINUM RETAINING NUT  
CIRCUIT BOARD COVER  
CORD SET (115V.)  
EUROPEAN “SCHUKO” CORD SET (230V.)  
RETAINING NUT PLUG  
QUARTZ SLEEVE SPRING  
SP-3/8  
SP008  
254NM-08  
C-OM  
C-MC  
3/8” DRAIN PLUG  
QUARTZ SLEEVE SPRING  
UV SENSOR ASSEMBLY  
O-RING FOR SENSOR ASSEMBLY  
UV MONITOR NUT  
S24Q PARTS BREAKDOWN  
S24Q-GOLD PARTS BREAKDOWN  
S36RL  
QS-012  
OR-212  
UV LAMP (2 required)  
QUARTZ SLEEVE (2 required)  
O RING  
S36RL  
QS-012  
OR-212  
UV LAMP (2 required)  
QUARTZ SLEEVE (2 required)  
O RING  
BA-E36122  
CB-2440A  
BALLAST (100-250V/50-60Hz.)  
CIRCUIT BOARD (for 115V. unit)  
CIRCUIT BOARD (for 230V. unit)  
ALUMINUM RETAINING NUT  
CIRCUIT BOARD COVER  
CORD SET (115V.)  
EUROPEAN “SCHUKO” CORD SET (230V.)  
RETAINING NUT PLUG  
3/8” DRAIN PLUG  
BA-E36122  
CB-1240UV  
BALLAST (100-250V/50-60Hz.)  
CIRCUIT BOARD (for 115V. unit)  
CB-2440A/2  
RN-001  
CP-1240  
CS-001/Q  
CS-EU/Q  
DP750  
CB-1240UV/2 CIRCUIT BOARD (for 230V. unit)  
RN-001  
CP-1240  
CS-001/Q  
CS-EU/Q  
DP750  
SP-3/8  
SP008  
254NM-09  
C-OM  
C-MC  
ALUMINUM RETAINING NUT  
CIRCUIT BOARD COVER  
CORD SET (115V.)  
EUROPEAN “SCHUKO” CORD SET (230V.)  
RETAINING NUT PLUG  
3/8” DRAIN PLUG  
QUARTZ SLEEVE SPRING  
UV SENSOR ASSEMBLY  
O-RING FOR SENSOR ASSEMBLY  
UV MONITOR NUT  
SP-3/8  
SP008  
QUARTZ SLEEVE SPRING  
S40Q PARTS BREAKDOWN  
S36RL  
QS-012  
UV LAMP (4 required)  
QUARTZ SLEEVE (4 required)  
O RING  
BALLAST (100-250V/50-60Hz.)  
CIRCUIT BOARD (for 115V. unit)  
CIRCUIT BOARD (for 230V. unit)  
ALUMINUM RETAINING NUT  
CIRCUIT BOARD COVER  
CORD SET (115V.)  
OR-212  
BA-E36122  
CB-2440B  
CB-2440B/2  
RN-001  
CP-1240  
CS-001/Q  
CS-EU/Q  
DP750  
EUROPEAN “SCHUKO” CORD SET (230V.)  
RETAINING NUT PLUG  
SP-3/8  
SP008  
3/8” DRAIN PLUG  
QUARTZ SLEEVE SPRING  
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9
SPECIFICATIONS  
MODEL  
S12Q  
S12Q-GOLD  
S24Q  
S24Q-GOLD  
S40Q  
109.8 lpm  
(29 gpm)  
(6.6 m /Hr.)  
109.8 lpm  
(29 gpm)  
(6.6 m /Hr.)  
219.6 lpm  
(58 gpm)  
(13.2 m /Hr.)  
219.6 lpm  
(58 gpm)  
(13.2 m /Hr.)  
367.2 lpm  
(97 gpm)  
(22.0 m /Hr.)  
US Public Health  
2
16 mJ/cm  
3
3
3
3
3
56.8 lpm  
(15 gpm)  
(3.4 m /Hr.)  
56.8 lpm  
(15 gpm)  
(3.4 m /Hr.)  
113.6 lpm  
(30 gpm)  
(6.8 m /Hr.)  
113.6 lpm  
(30 gpm)  
(6.8 m /Hr.)  
189.3 lpm  
(50 gpm)  
(11.4 m /Hr.)  
R-Can Standard  
2
30 mJ/cm  
3
3
3
3
3
41.6 lpm  
(11 gpm)  
(2.5 m /Hr.)  
41.6 lpm  
(11 gpm)  
(2.5 m /Hr.)  
83.3 lpm  
(22 gpm)  
(5.0 m /Hr.)  
83.3 lpm  
(22 gpm)  
(5.0 m /Hr.)  
140.1 lpm  
(37 gpm)  
(8.4 m /Hr.)  
NSF/EPA  
40 mJ/cm  
2
3
3
3
3
3
94 cm (37”)  
17.8 cm (7”)  
20 cm (8”)  
9 cm (3.5”)  
94 cm (37”)  
17.8 cm (7”)  
20 cm (8”)  
9 cm (3.5”)  
94 cm (37”)  
17.8 cm (7”)  
94 cm (37”)  
17.8 cm (7”)  
97 cm (38”)  
22.9 cm (9”)  
LENGTH  
WIDTH  
24.1 cm (9.5”) 24.1 cm (9.5”) 30.5 cm (12”)  
HEIGHT  
10.2 cm (4”)  
10.2 cm (4”)  
15 cm (6”)  
CELL DIAMETER  
10.5 kg.  
(23 lbs.)  
10.5 kg.  
(23 lbs.)  
10.9 kg.  
(24 lbs.)  
10.9 kg.  
(24 lbs.)  
23.1 kg.  
(51 lbs.)  
SHIPPING WEIGHT  
100-130V./  
50-60Hz.  
100-130V./  
50-60Hz.  
100-130V./  
50-60Hz.  
100-130V./  
50-60Hz.  
100-130V./  
50-60Hz.  
2
VOLTS  
2
2
2
2
2
POWER  
CONSUMPTION  
42 W  
39 W  
42 W  
39 W  
95 W  
78 W  
95 W  
78 W  
190 W  
156 W  
TOTAL LAMP  
WATTS  
MAXIMUM  
OPERATING PRESSURE  
8.62 bar  
(125 psi)  
8.62 bar  
(125 psi)  
8.62 bar  
(125 psi)  
8.62 bar  
(125 psi)  
8.62 bar  
(125 psi)  
AMBIENT  
TEMPERATURE RANGE  
2-40˚C  
(36-104˚F)  
2-40˚C  
(36-104˚F)  
2-40˚C  
(36-104˚F)  
2-40˚C  
(36-104˚F)  
2-40˚C  
(36-104˚F)  
YES (1)  
3/8”  
YES (1)  
3/8”  
YES (2)  
3/8”  
YES (2)  
3/8”  
YES (4)  
3/8”  
QUARTZ SLEEVE  
DRAIN PLUG  
Combo  
1” MNPT/  
3/4” FNPT  
Combo  
1” MNPT/  
3/4” FNPT  
11/ ” MNPT  
1” MNPT  
1” MNPT  
INLET/OUTLET PORT SIZE  
2
YES  
YES  
NO  
YES  
YES  
YES  
YES  
YES  
NO  
YES  
YES  
YES  
YES  
YES  
NO  
VISUAL “POWER ON”  
AUDIBLE LAMP FAILURE  
254nm UV MONITOR  
Order  
IR-ALARM  
Order  
IR-ALARM  
NO  
NO  
NO  
NO  
REMOTE ALARM OUTPUT  
SOLENOID OUTPUT  
(line voltage)  
YES  
NO  
YES  
NO  
3
3
304 S.S.  
304 S.S.  
316L S.S.  
316L S.S.  
316L S.S.  
CELL MATERIAL  
ANODIZED  
EXTRUDED  
ALUMINUM  
ANODIZED  
EXTRUDED  
ALUMINUM  
ANODIZED  
EXTRUDED  
ALUMINUM  
ANODIZED  
EXTRUDED  
ALUMINUM  
ANODIZED  
EXTRUDED  
ALUMINUM  
HOUSING MATERIAL  
*
/2 for 230V, SCHUKO CEE 7/7 (continental Europe)  
/2A for 230V, AS 3112 (AUSTRALIAN)  
/2B for 230V, BS 1363 (UK)  
1. Flow rates stated @ 95% UVT  
eol  
10  
*
2. 200-250V./50-60Hz available on request*  
3. 316L available on request  
*
*
/2C for 230V, BARE LEADS  
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10  

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