State Industries Water Heater STC 074 User Manual

Service  
Handbook  
For Self-Cleaning  
Induced Draft  
Multi Flue Commercial  
Gas Water Heaters  
SBN 71120 through 85390 (A)  
SERIES 100 Models  
SBN Meets Low NOx Requirements of SCAQMD  
Rules 1121 & 1146.2  
Part No. STC-074  
$20.00 Printed in the U.S.A. 0204  
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SBN TANK TYPE COMMERCIAL GAS WATER HEATER  
SERVICE HANDBOOK  
TABLE OF CONTENTS  
Troubleshooting - Conditions ............................................................. 34  
LED Troubleshooting ........................................................................... 36  
Parts List ............................................................................................... 38  
General Questions and Answers ........................................................ 41  
Electrical Information ........................................................................... 44  
Draft Proving (Pressure) SwitchTable ................................................ 44  
SBN Service Handbook Introduction  
This service handbook is a supplement to the SBN Installation and Operation Manual.  
The handbook provides information on servicing and troubleshooting State Industries  
SBN water heaters in the field. While this handbook is not intended to be all inclusive, it  
contains:  
step-by-step procedures with illustrations to verify proper installation, operation,  
and troubleshooting  
quick reference data to assist in servicing the product line  
answers to common questions encountered in the operation of the product  
line  
The handbook is intended to be used by licensed plumbing professionals. Reference  
should be made to the installation manual accompanying the product. If you are  
experiencing a problem not covered in this handbook, please contact the State  
Industries Technical Information Department at 1-800-527-1953 or your local State  
Industries representative for further assistance.  
No duplication or reproduction of this book may be made without the expressed  
written authorization of the State Industries.  
©2003  
Technical Training Department  
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SBN TANK TYPE COMMERCIAL GAS WATER HEATER  
SERVICE HANDBOOK  
Qualifications  
Installation or service of this water heater requires ability equivalent to that of a  
licensed tradesman in the field involved. Plumbing, air supply, venting, gas supply and  
electrical testing skills are required.  
Tools Required  
• Phillips head screwdriver  
• standard screwdrivers  
• 3/8 and 7/16 inch open end wrench  
• set of marked drill bits  
• electrical multimeter tester capable of measuring continuity, AC voltage and DC  
voltage  
• gas pressure gauge or manometer (gauge - pt. no. 8099-2)  
• water pressure gauge (pt. no. 4798)  
• thermometer (pt no. 4870 - range 0 - 220 degrees F)  
• 1/2 inch socket with extension for removal of the clean out cover  
• 1-1/16 inch socket with extension for anode removal  
Custom Commercial Storage Tank Model Number Break Down  
1 2 5  
U
G
V
6 6  
0 1 5 0 0  
V
A
ASME Pressure Rating =  
100# or 125# or 150# or 160#  
V = Vertical  
H = Horizontal  
Gallon Capacity  
V = 5 Year  
Warranty  
U = Unjacketed  
J = Jacketed  
A = ASME  
Diameter  
G = Glass-Lined  
E= Epoxy  
B = Black Steel  
C + Cement  
SPECIAL NOTE: All model number appearing on rating plate and carton labels will  
be compressed. Example: UGV6601500VA125  
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SBN TANK TYPE COMMERCIAL GAS WATER HEATER  
SERVICE HANDBOOK  
INSTALLATION CONSIDERATIONS  
This portion of the handbook reviews some often overlooked installation considerations  
—clearances, air supply, gas pressure requirements, and venting—taking note  
of necessary installation requirements for SBN . The installation manual  
covers most of these items in detail.  
Clearances  
A 24-inch clearance for all serviceable parts is recommended. Clearances may vary  
between models. See instruction manual or the label on the heater for clearances  
applicable to your specific model.  
Top and Front Views of Minimum Clearances To Combustibles  
Minimum Clearances To Combustibles  
Model  
"A" Right  
Side  
2"  
"B" Left Side  
"C" Back  
"D"  
Ceiling  
12"  
12"  
6"  
SBN 71-120NE, SBN- 81-154NE, SBN 81-180NE, SBN 100-199NE  
SBN 100-250NE(A), SBN 100-275NE(A), SBN 85-310NE(A)  
SBN 85-366NE(A)  
2"  
3"  
6"  
4"  
2"  
3"  
6"  
4"  
3"  
6"  
4"  
SBN 85-390NE(A)  
4"  
A, B, and C clearances to non-combustibles is “0” inches - a 12 inch clearance to cover  
remains unchanged.  
©2003  
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SBN TANK TYPE COMMERCIAL GAS WATER HEATER  
SERVICE HANDBOOK  
Exterior Clearance  
The illustration below shows the required clearances for venting units using  
natural draft venting.  
Required Exterior Clearances  
“Copyright by the American Gas Association. Used by permission of the copyright holder”.  
The vent must extend at least 3 feet above the highest point where it passes through  
a roof of a building and at least 2 feet higher than any portion of a building within a  
horizontal distance of 10 feet (for vents of 12 inches in diameter or less).  
References: NFPA 54 ANSI Z 223.1 SEC 7.5.2a and Sec 7.6.2a may allow reduction  
to 8 feet with a “listed vent cap.”  
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SBN TANK TYPE COMMERCIAL GAS WATER HEATER  
SERVICE HANDBOOK  
Air Supply  
Stoichiometric or theoretical complete combustion requires 10 cubic feet of air per  
1,000 BTUH of gas supplied. The National Fuel Gas code also recommends an  
additional 2.5 cubic feet of “excess” air.  
For information on minimum make-up air opening sizes for various building installations,  
refer to the National Fuel Gas Code NFPA 54, ANSI Z223.1, Sec. 5.3.  
10 CU.  
FT.  
COMB.  
1,000  
AIR  
BTU  
2.5 CU.  
FT.  
EXCESS  
AIR  
Insufficient make-up air is a major cause of combustion problems.  
Insufficient Make-Up Air - Backdraft  
One common example is in a restaurant installation where exhaust vent equipment was  
not considered in sizing make-up requirements. This condition may result in air being  
backdrafted by the restaurant exhaust equipment through the heater causing the draft  
proving switch to open and/or erratic heater shutdown.  
©2003  
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SBN TANK TYPE COMMERCIAL GAS WATER HEATER  
SERVICE HANDBOOK  
A fresh supply of make-up air for combustion can be supplied to the heater through  
make-up air ducts, which directly communicate with the outdoors.  
Make-Up Air – Direct Communication  
(Not Direct Vent)  
Two openings are required: one within 12 inches of the top of the enclosure and one  
within 12 inches of the bottom of the enclosure. Each opening must have a free area  
of not less than 1 square inch per 4,000 BTUH of the total input of all appliances  
within the enclosure.  
The lower opening primarily provides combustion air. The upper opening provides  
vent dilution air and acts as a relief opening for flue gases should the vent become  
obstructed or a downdraft condition occur. Additionally, when the heater is installed in  
a confined space and communicating with the outdoor air, one permanent opening,  
beginning within 12 inches (30 cm) of the top of the enclosure, must be permitted  
where the equipment has clearances of at least 1 inch (2.5 cm) from the sides and  
back, and 6 inches (16 cm) from the front of the appliance. The opening must directly  
communicate with the outdoors and must communicate through a vertical or  
horizontal duct to the outdoors or spaces (crawl or attic) that freely communicate with  
the outdoors, and must have a minimum free area of a) 1 square inch per 3,000 BTUH  
(7cm2 per kW) of the total input of all equipment located in the enclosure and b) not  
less than the sum of the areas of all vent connectors in the confined space.  
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SBN TANK TYPE COMMERCIAL GAS WATER HEATER  
SERVICE HANDBOOK  
Often, it is more practical to install vertical make-up ducts to the outdoors.  
Make-Up Air - Vertical Ducts  
Again, two openings are required: one within 12 inches of the top of the enclosure  
and one within twelve inches of the bottom of the enclosure. Each opening must  
have a free area of not less than 1 square inch per 4,000 BTUH of the total input of  
all appliances within the enclosure.  
Make-Up Air - Horizontal Ducts  
When the heater is installed in an interior room with no roof access for vertical ducts,  
horizontal make-up air ducts should be installed. When using horizontal ducts, two  
openings are required - one within 12 inches of the top of the enclosure and one within  
12 inches of the bottom of the enclosure. Each opening must have a free area of not  
less than 1 square inch per 2,000 BTUH of the total input of all appliances within the  
enclosure.  
©2003  
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SBN TANK TYPE COMMERCIAL GAS WATER HEATER  
SERVICE HANDBOOK  
Along with adequate make-up air, the quality of the air is important.  
Contaminated Air  
Rust  
Chips  
Contaminants in combustion air can lead to premature heater failure. Vapors from  
bleaches, soaps, waxes, salts, etc. are drawn into the combustion chamber with the  
make-up air and, once fired, mix with water vapor in the gases to form extremely  
corrosive hydrochloric or hydrofluoric acid and other corrosive by-products.  
Air for Combustion – Flammable Items  
Flammable items, pressurized containers or any other potentially hazardous articles  
must never be placed on or adjacent to the heater. Open containers of flammable  
material should not be stored or used in the same room with the heater.  
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SBN TANK TYPE COMMERCIAL GAS WATER HEATER  
SERVICE HANDBOOK  
Gas Valve  
The supply gas pressure is  
normally measured at the gas  
valve inlet gas pressure tap,  
if available, when the gas is flowing.  
The manifold gas pressure  
is measured at the manifold  
pressure tap of the gas valve  
when the gas is flowing.  
Inlet View  
Gas valves used are 24 volt AC  
combination-step opening gas  
valves. They incorporate the  
main valve and gas pressure  
regulator into one body. The  
Low Gas Pressure Switch, the  
Supply Gas Inlet, and the  
Supply Gas Pressure Tap are  
shown in the Inlet View to the  
right.  
Top View  
The top view of the gas valve,  
shown on the right, shows the  
Main Gas Regulator, Manifold  
Pressure Tap, Top Knob, and the  
Limited Bleed Vent Port. The main  
gas regulator is found under the  
silver cap screw. It is factory preset  
to 3.5 inches W.C. and  
adjusts gas pressure output  
from 3.0 to 5 inches water  
column. Caution: Always test  
the manifold pressure at the  
outlet when the gas is flowing.  
©2003  
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SBN TANK TYPE COMMERCIAL GAS WATER HEATER  
SERVICE HANDBOOK  
Outlet View  
The outlet view of the Gas  
Valve, shown on the right,  
shows the Manifold Gas  
Outlet Connection, the two  
24 volt Main Valve (MV)  
Solenoid connections, and  
the Manifold Pressure Tap.  
The two yellow wires from  
the 12-pin plug on the  
Ignition Board attach to the  
MV terminals.  
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SBN TANK TYPE COMMERCIAL GAS WATER HEATER  
SERVICE HANDBOOK  
Venting  
All SBN water heaters are classified by ANSI as Category I (non-condensing,  
negative pressure venting) appliances. They are approved for type B vent. The draft  
inducer does not pressurize the exhaust.  
Venting – Atmospheric Multiple Heaters  
For larger applications, SBN water heaters can be common vented together,  
either in a tapered manifold or constant size manifold. Follow the National Fuel Gas  
Codes requirements for sizing and installation of fan-assisted products.  
SBN Models may be common vented only with other Category I appliances. See the  
Venting Section in the National Fuel Gas Code.  
©2003  
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SBN TANK TYPE COMMERCIAL GAS WATER HEATER  
SERVICE HANDBOOK  
When vents are combined, the area of the com-  
bined vent should be equal to area of the largewst  
single vent, plus 50% of area of all others joining.  
NINE RULES FOR  
GOOD VENTS  
EXAMPLE: To combine two 6” vents with  
an 8” vent, the area of a  
combined vent should be  
one half area of two 6 inch  
vents (14 + 14) plus area of 8 inch vent (50)  
or 78 sq. inches. Referring to char, 78  
sq. inches require 10” diameter vent.  
Areain  
Areain  
Vent Size  
Square Inches Vent Size Square Inches  
5"  
6"  
7"  
8"  
9"  
20  
28  
38  
50  
64  
10"  
12"  
14"  
16"  
18"  
79  
113  
154  
201  
254  
1. The vent pipe should ALWAYS  
be the same size as the outlet of  
the draft diverter or factory  
supplied vent reducer.  
Model SBN 120 are  
supplied with a 6” to 5”  
reducer.  
Models SBD 250, 251  
and 275 are supplied  
with a 8” to 6” reducer.  
2. The diameter of a vent pipe  
should NEVER be reduced, no  
matter what the circumstances.  
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SBN TANK TYPE COMMERCIAL GAS WATER HEATER  
SERVICE HANDBOOK  
3. In some cases it may be  
necessary to run a vent larger  
than the draft diverter outlet.  
4. Take the maximum vertical  
rise possible immediately  
above the draft diverter.  
6. Horizontal pipe should be sloped  
upward at a minimum of ¼” per foot.  
5.  
7. Horizontal elements should be limited to  
75% of the vertical rise of the vent above  
the connection.  
©2003  
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SBN TANK TYPE COMMERCIAL GAS WATER HEATER  
SERVICE HANDBOOK  
8. Flue gases must be kept hot for  
proper venting.  
9. Obstructions can cause down  
drafts.  
The vent pipe should be extended to  
meet local codes.  
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SBN TANK TYPE COMMERCIAL GAS WATER HEATER  
SERVICE HANDBOOK  
TYPE B GAS VENT  
Multiple Gas Fired Tank-Type Heaters  
When venting multiple tank type heaters using Type  
B vent pipe, follow the installation diagram (figure 4) and  
tables below which give sizing and data based upon NFPA  
54/ANSI Z223. 1992.  
MODEL SBN 71-120NE  
Input: 120,000 Btu/hr  
Vent Connector Size: 5 inches  
Input Btu/hr  
Total Vent Height (Feet)  
6
8
10 15 20 30 50 100  
Rise  
1 Ft.  
2 Ft.  
3 Ft.  
Vent Connector Diameter (Inches)  
120,000  
120,000  
120,000  
6
5
5
6
5
5
5
5
5
5
5
5
5
5
5
5
5
5
5
5
5
5
5
5
Number of  
Heaters  
Combined Input  
in Thousands of Btu/hr  
240,000  
Manifold and Common Vent Diameter (Inches)  
2
7
8
9
7
8
9
6
7
9
6
7
8
6
7
8
6
6
7
6
6
7
6
6
6
3
4
360,000  
480,000  
MODEL SBN 81-154NE  
Input: 154,000 Btu/hr  
Total Vent Height (Feet)  
Vent Connector Size: 6 inches  
6
8
10 15 20 30 50 100  
Input Btu/hr  
154,000  
154,000  
Rise  
1 Ft.  
2 Ft.  
3 Ft.  
Vent Connector Diameter (Inches)  
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
154,000  
Number of  
Heaters  
2
3
4
Combined Input  
in Thousands of Btu/hr  
308,000  
Manifold and Common Vent Diameter (Inches)  
7
8
9
7
8
9
6
7
9
6
7
8
6
7
8
6
6
7
6
6
7
6
6
6
462,000  
616,000  
MODEL SBN 81-180NE, SBN 100-199NE  
Input: 180,000, 190,000 and 199,000 Btu/hr  
Vent Connector Size: 6 inches  
Total Vent Height (Feet)  
10 15 20 30 50 100  
6
8
Input Btuh/hr  
Rise  
Vent Connector Diameter (Inches)  
180,000  
190,000  
199,000  
180,000  
190,000  
199,000  
180,000  
190,000  
1 Ft.  
1 Ft.  
1 Ft.  
2 Ft.  
2 Ft.  
2 Ft.  
3 Ft.  
3 Ft.  
7
7
7
6
7
7
6
6
7
7
7
6
6
7
6
6
6
7
7
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
199,000  
3 Ft.  
6
6
6
6
6
6
6
6
Number of  
Heaters  
Combined Input  
in Thousands of Btu/hr  
360,000  
Manifold & Common Vent Diameter (Inches)  
7
7
6
7
7
7
6
7
7
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
2
380,000  
398,000  
540,000  
7
6
6
6
6
6
6
6
3
4
570,000  
7
6
6
6
6
6
6
6
597,000  
720,000  
6
6
7
6
6
6
6
6
6
6
6
6
6
6
6
6
760,000  
796,000  
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
6
©2003  
Technical Training Department  
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SBN TANK TYPE COMMERCIAL GAS WATER HEATER  
SERVICE HANDBOOK  
MODEL SBN 100-250NE  
Input: 250,000 Btu/hr  
TECHNICAL DATAVENTING (Continued)  
Total Vent Height (Feet)  
Vent Connector Size: 6 inches  
6
8
10  
15  
20 30 50 100  
Input Btuh/hr  
250,000  
Rise  
1 Ft  
2 Ft  
3 Ft  
Vent Connector Diameter (Inches)  
8
7
7
8
7
7
7
7
7
7
7
7
7
6
6
6
6
6
6
6
6
6
6
6
250,000  
250,000  
Number  
of Heaters  
2
Combined Input  
in Thousands of Btu/hr  
500,000  
Manifold and Common Vent Diameter (Inches)  
9
9
9
8
10  
12  
8
10  
10 10  
7
9
7
8
9
7
8
9
3
750,000  
12 12 10  
14 14 12  
4
1,000,000  
MODEL SBN 100-275NE  
Input: 275,000 Btu/hr  
Vent Connector Size: 6 inches  
Total Vent Height (Feet)  
10 15 20 30 50 100  
Vent Connector Diameter (Inches)  
6
8
Input Btu/hr  
275,000  
275,000  
Rise  
1 Ft  
2 Ft.  
3 Ft  
8
8
7
8
8
7
7
7
7
7
7
7
6
6
6
6
6
6
6
6
6
6
6
6
275,000  
Number of  
Heaters  
2
Combined Input  
in Thousands of Btu/hr  
550,000  
Manifold and Common Vent Diameter (Inches)  
10  
9
9
8
10  
12  
8
9
8
9
7
8
9
7
8
9
3
825,000  
12 12 12  
14 14 14  
4
1,100,000  
12 10  
MODEL SBN 85-310  
Input: 310,000 Btu/hr  
Vent Connector Size: 6 inches  
Total Vent Height (Feet)  
10 15 20 30 50 100  
Vent Connector Diameter (Inches)  
6
8
Input Btu/hr  
310,000  
310,000  
Rise  
1 Ft.  
2 Ft.  
3 Ft.  
9
8
8
8
8
8
8
8
8
8
7
7
7
7
7
7
7
7
6
6
6
6
6
6
310,000  
Number of  
Heaters  
2
3
4
Combined Input  
in Thousands of Btu/hr  
620,000  
Manifold & Common Vent Diameter  
10 10  
14 12 12  
14 14 14  
9
9
12  
12  
8
10  
8
9
7
9
7
8
9
930,000  
1,240,000  
12 12 10  
MODEL SBN 85-366NE, SBN 85-390NE  
Input: 366,000, 399,000 Btu/hr  
Vent Connector Size: 6 inches  
Total Vent Height (Feet)  
10 15 20 30 50 100  
Vent Connector Diameter (Inches)  
6
8
Input Btu/hr  
366,000  
399,000  
366,000  
399,000  
Rise  
1 Ft  
1 Ft  
2 Ft  
2 Ft  
3 Ft  
3 Ft  
9
10  
9
9
9
9
9
8
9
9
9
8
9
8
8
8
9
8
8
8
8
8
8
8
8
8
8
8
8
8
8
8
8
8
8
8
8
8
8
8
8
8
8
8
8
9
9
9
366,000  
399,000  
Number of  
Heaters  
2
Combined Input  
in Thousands of Btu/hr  
732,000  
Manifold & Common Vent Diameter (Inches)  
12 10 10  
12 12 10  
14 14 14  
14 14 14  
16 16 14  
16 16 16  
9
9
9
9
9
8
8
9
8
8
9
9
798,000  
1,098,000  
1,197,000  
1,464,000  
10  
12  
12  
14  
14  
3
4
12 10  
12 10 10  
14 12 12 10  
14 12 12 10  
1,596,000  
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SBN TANK TYPE COMMERCIAL GAS WATER HEATER  
SERVICE HANDBOOK  
SBN SEQUENCE OF OPERATION  
Sequence  
1.Thermistors (probes) call for  
heat.  
2. Inducer fan starts and  
provides draft.  
3. Hot surface igniter = 20 sec.  
warmup.  
4. Main gas valve opens 4 sec.  
trial for ignition. (Maximum 5  
trials.)  
5. Main burner ignites and  
proves.  
6.Thermistors reach the  
temperature setting.  
7. Main burners “OFF”  
- Auto restart after 60 min.  
- 20 sec blower “interpurge”  
between trials  
Top View  
Draft Proving (Pressure) Switch Table  
Pressure Setting To  
Close Switch (Inches  
SBN Models  
Part No.  
194411-0  
194411-1  
194411-2  
194411-3  
W.C.)  
366  
275  
310  
(-) 1.60 .10"  
(-) 2.00" .10"  
(-) 1,75" .10"  
(-) 2.40" .10"  
120, 199, 250,  
400  
154, 180, 199  
194411-4  
(-) 2.60" .10"  
©2003  
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SBN TANK TYPE COMMERCIAL GAS WATER HEATER  
SERVICE HANDBOOK  
FRONTVIEW OFWATER HEATER  
Technical Training Department  
Ashland City, Tennessee  
©2003  
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SBN TANK TYPE COMMERCIAL GAS WATER HEATER  
SERVICE HANDBOOK  
WHITE ROGERS INTEGRATEDWATER HEATER CONTROL  
(PART NO. 194393-0) - ALSO CALLEDTHERMOSAT”  
©2003  
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SBN TANK TYPE COMMERCIAL GAS WATER HEATER  
SERVICE HANDBOOK  
HSI INTEGRATED IGNITION CONTROL BOARD  
(PART NO. 194392)  
E4  
E1  
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SBN TANK TYPE COMMERCIAL GAS WATER HEATER  
SERVICE HANDBOOK  
LOWER FRONT VIEW OF SBN WATER HEATER  
Notice that rods cross  
main burner flame  
.1 - .25”  
HSI  
Part Number  
Volts AC  
Ohms Resistance  
194405  
Nominal 80 VAC  
11.0 - 20.0 @ 77° F (25° C)  
©2003  
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SBN TANK TYPE COMMERCIAL GAS WATER HEATER  
SERVICE HANDBOOK  
WIRING DIAGRAM  
R
B
Upper  
ECO  
{ R }  
B
Propane (series) models do not have a low gas presure switch.  
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SBN TANK TYPE COMMERCIAL GAS WATER HEATER  
SERVICE HANDBOOK  
ELECTRICAL SEQUENCE OF SBNWATER HEATER OPERATION  
120 VAC  
Power to Heater  
Green LED - On  
Call for Heat  
Green LED - On  
Module Self Check  
Low Gas Pressure  
Switch is Closed  
Draft Proving Switch  
Is Open  
High Limit is Closed  
Inducer On  
Blower Prover  
Closes -1.6 to -2.60 ± .10 W.C. depending on heater model  
Ignition Control Board –  
120 VAC  
HSI Warm Up  
Variable Voltage  
20 seconds  
(80-120 VAC)  
Gas Valve Open  
3 Second Trial  
HSI - Off  
3 Seconds to Prove  
Flame After HSI - Off  
Minimum Millivolt for  
4.25 seconds  
Flame Proves  
No  
Yes  
Yes  
No  
20 Second Blower Purge  
Tank Heated to Set Temperature  
Flash 7 Times  
1 Hour Auto Reset  
2 More Trials  
To Prove Flame  
Gas Valve – Off  
Call for Heat LED - Off  
Yes  
No  
60 Second Blower Post Purge  
Blower Prover - Opens  
Standby LED - On  
Flash 8 Times On Diagnostic LED  
Lock Out for 1 Hour  
Then Retry  
©2003  
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SBN TANK TYPE COMMERCIAL GAS WATER HEATER  
SERVICE HANDBOOK  
PRE-SERVICE CHECKLIST  
Use the following checklist BEFORE you begin servicing the water heater.  
1. Have you removed the cover from the controls?  
____________________________________________________  
Did you take notice of the status lights on the upper water  
heater control?  
Yes / No  
Yes / No  
____________________________________________________  
Did you take notice of the red LED in the upper left corner of  
the lower ignition control?  
Yes / No  
____________________________________________________  
2. Did you note conditions of the room?  
____________________________________________________  
Where does the supply air come from?  
____________________________________________________  
Is the room clean?  
____________________________________________________  
What is stored with the heater?  
____________________________________________________  
How is the heater vented?  
____________________________________________________  
Are all water and gas shut-off valves open?  
____________________________________________________  
Are there room exhaust or air intake fans?  
____________________________________________________  
3. Did you note the condition of the water heater?  
____________________________________________________  
Is the ON/OFF switchOn”?  
Yes / No  
Yes / No  
Yes / No  
Yes / No  
Yes / No  
Yes / No  
Yes / No  
Yes / No  
Yes / No  
____________________________________________________  
What is the temperature of the stored water? (Test atT&P valve  
or nearby faucet.)  
____________________________________________________  
Is the thermal expansion tank installed?  
____________________________________________________  
4. Did you write down the complete model and serial numbers of  
the water heater? If so, what are they?  
Yes / No  
Yes / No  
____________________________________________________  
5. Does the water heater have a good ground wire connection? If  
not, the inducer will typically come on for a short time (3-5  
seconds), then go off, and the red LED will flash 8 times.  
Yes / No  
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©2003  
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SBN TANK TYPE COMMERCIAL GAS WATER HEATER  
SERVICE HANDBOOK  
CONTROL BOARD DIAGNOSTIC LED INTERPRETATION AND  
TROUBLESHOOTING  
TEST 1 - 120 VAC CHECK TO WATER HEATER  
Conditions:  
ƒ No Green display “Power” LED on.  
ƒ Plugs are in receptacles.  
ƒ Supply power breaker is not “open”  
ƒ On/Off heater switch is “On”.  
Water Heater  
Control  
Ignition Control  
Board  
120 Vac Check To Water Heater On Switch  
TEST 1  
ŒCheck for 115-125 VAC black wire to ground  
Œ115 V check to E13 terminal and 2B receptical.  
If…  
voltage  
...then  
Œ
from on/off switch-  
check conditions above  
is not present  
center black wire to ground  
power from center on/off  
Œ
check wiring from switch to break box  
check power from on/off to ignition board term  
E13.  
is present  
terminal  
Œ
check wiring from on/off. Left-outside terminal  
voltage  
at E13 to ground  
to E13.  
is not present  
Œ
replace on/off switch.  
check power from E14 to heater control E2  
receptacle  
power  
at E13  
is present  
Œ
check wiring from ignition control board E14 to  
voltage  
from heater control  
is not present  
heater control receptacle E2.  
Œ
receptacle E2 black to ground  
replace ignition control board.  
power is  
at E2  
green LED should be on.  
present  
©2003  
Technical Training Department  
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SBN TANK TYPE COMMERCIAL GAS WATER HEATER  
SERVICE HANDBOOK  
FLASH CODES OF DIAGNOSTIC INDICATOR  
Conditions:  
ƒ Power On  
ƒ Red, heater control “Call for Heat” LED – on  
ƒ Red, ignition control board diagnostic LED – Flashing  
ƒ Note LED Flash Code before resetting heater.  
LED Status  
Indication  
1 Flash  
System is in lock out.  
2 Flashes  
Draft proving (pressure) switch failed to open within 5 seconds at the end of the last cycle.  
3 Flashes  
Draft proving (pressure) switch failed to close ( -2.1 inches of water column pressure) within 5  
seconds after the inducer was started.  
The low gas pressure switch )closes at 5.2" .04" w.c.) may have remained open.  
4 Flashes  
6 Flashes  
7 Flashes  
8 Flashes  
Open on high temperature limit switch (ECO).  
115-volt supply power connection is indicating reversed polarity.  
Flame sensor reads a low flame signal for more than 4.25 sec.  
No ignition sensed.  
Continuous Flash Continuous flame sensed for more than 5 seconds without gas valve being energized.  
Continuous ON Internal control board failure.  
*Control system self adjusts to use a minimum voltage for ignition. Lower voltage results in lower igniter temperature  
which results in longer igniter life. Igniter voltage may vary from Nominal 80 VAC.  
TEST 2 - POLARITY CHECK  
Conditions:  
Display  
ƒ No hot water  
ƒ Green “Power” LED is on.  
ƒ Tank is more than 5° F  
below temperature dial  
setting.  
ƒ Red ignition control board  
diagnostic LED is flashing  
6 times between pauses.  
ƒ Red, diagnostic “Call for  
Heat” LED-OFF.  
LED’s  
Continued on next page  
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SBN TANK TYPE COMMERCIAL GAS WATER HEATER  
SERVICE HANDBOOK  
TEST 2 - POLARITY CHECK - continued  
Polarity Check  
TEST 2  
Check from on/off switch center and white wire terminals to ground  
If…  
...then  
115-125 VAC  
see Test 1.  
is not present  
white (right terminal) to  
voltage  
ground  
ground  
is present  
black (center terminal) to  
reverse supply wire connections - polarity is  
reversed.  
but not  
TEST 3 - CONTINUITY CHECK  
OF HIGH LIMIT (ECO)  
Conditions:  
ƒ Power On – No Hot Water  
ƒ Red, heater control “Call for Heat”  
LED – on  
ƒ Red, ignition control board  
diagnostic LED – 4 Flashing  
ƒ Note LED Flash Code before  
resetting heater.  
ƒ See Description of diagnostic  
LED Flashes.  
ƒ Turn Power “Off”  
Continued on next page  
©2003  
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Ashland City, Tennessee  
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SBN TANK TYPE COMMERCIAL GAS WATER HEATER  
SERVICE HANDBOOK  
TEST 3 - CONTINUITY CHECK OF HIGH LIMIT (ECO)-CONTINUED  
Continuity check of ECO (energy cut-off, high limit)  
TEST 3  
Black to Black wires of upper probe. Power is off.  
If…  
...then  
opens at 203° F; closes at 193° F. If water is  
continuity  
is indicated  
below 193° F, continuity is correct.  
replace ECO sensor, if water temperature is  
below 193° F.  
continuity  
is not present  
reset status LED should be on.  
water is less than 120° F  
replace heater control if control will not manually  
reset.  
TEST 4 - UPPER TEMPERATURE PROBE CONTINUITY CHECK  
Conditions:  
ƒ Power On - Water below tempera-  
ture set point.  
ƒ Red, heater control “Reset Status”  
LED-OFF  
ƒ “Call For Heat” LED off.  
Ohms Resistance Table  
° F  
70°  
120°  
140°  
180°  
Ohms  
11,884  
3,759  
2,488  
1,169  
Upper Temperature probe continuity check  
Red wire to red wire - Turn supply power "Off" for this test  
...then  
TEST 4  
If…  
test indicates  
replace probe.  
no continuity  
probe should be okay (also verify Ohms  
resistance for water temperature). (Reading will  
be approximate.)  
continuity  
is indicated  
Technical Training Department  
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©2003  
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SBN TANK TYPE COMMERCIAL GAS WATER HEATER  
SERVICE HANDBOOK  
Water Heater  
TEST 5 - CALLING FOR HEAT – NO  
Control  
INDUCER OPERATION  
Display  
LED’s  
Conditions:  
ƒ Power on  
ƒ Plugs in Receptacles  
ƒ Red “ Call for Heat” LED-ON  
ƒ Inducer “Off”  
Note flash code on ignition control board  
diagnostic LED  
Diagnostic  
LED  
Ignition Control Board  
E4  
115-120 V Check to Inducer  
TEST 5  
Test on Ignition Board 4 Pin Receptacle E4  
...then  
If…  
pin 1 to ground check  
reset control by interrupting power - note  
possible reasons for this from flashing LED code  
has no voltage  
replace igntion board  
pin 1 to ground  
pin 3 to ground  
proceed  
has voltage  
has no voltage  
check wiring harness and plugs  
replace inducer  
©2003  
Technical Training Department  
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Ashland City, Tennessee  
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SBN TANK TYPE COMMERCIAL GAS WATER HEATER  
SERVICE HANDBOOK  
TEST 6 - INDUCER ON-NO IGNITION  
Conditions:  
ƒ Power on  
ƒ Plugs in receptacles  
ƒ Inducer operating  
ƒ No power to Hot Surface Igniter (HSI)  
ƒ Note flash code of LED  
Draft Exhaust  
Exhaust  
Outlet  
Draft Proving Pressure  
Switch  
Inducer  
Optional Hot  
Water Outlet  
Low Gas  
Pressure  
Switch  
24 VAC Check of Blower Prover/Low Gas Pressure Circuit  
TEST 6  
If…  
...then  
igntion board receptacles E1, Pin 7 to ground  
no voltage  
show s  
replace Ignition board  
E1, Pin 7  
to ground  
check wire connection to and from inducer  
has 24 Volt  
voltage check of each blower switch terminal to  
ground to only 1 terminal  
switch is open - check for proper draft (should  
also see LED 3 flash code)  
check for blocked exhaust  
show s voltage  
check that blower outlet exhaust damper is open  
replace blower (draft) proving switch  
check wiring from blower switch to low gas  
pressure switch  
24V  
from each switch terminal to ground.  
is present  
voltage check to each terminal of low gas pressure  
switch is open - test for a minimum of 5.2 ± "  
switch and ground  
terminal  
W.C. Natural Gas or 10.5" Propane, flowing  
supply gas pressure (should also see 3 Flash  
LED code)  
shows only voltage on 1  
replace low gas pressure switch  
voltage  
and ground  
to each pressure switch terminal check wiring from low gas pressure switch to  
ignition board recetacles E1, Pin 10  
is present  
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©2003  
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SBN TANK TYPE COMMERCIAL GAS WATER HEATER  
SERVICE HANDBOOK  
TEST 7 - INDUCER ON – PROVER SWITCH AND LOW GAS SWITCH  
CLOSED – NO IGNITER OPERATION  
Conditions:  
Check E4 pin 4 to Ground  
ƒ Power on  
ƒ Plugs in receptacles  
ƒ Inducer on  
ƒ 24V at ignition board  
E1, Pin 10  
ƒ No Power to igniter  
Note: Flash code of LED  
Check E4 pin 2 to Ground  
Check E1 pin 10  
24V  
ContinuityTest  
E4 Plug  
Voltage check and continuity check of hot surface igniter circuit  
ŒContinuity check - Power off- Plug removed from E4 receptacles  
ŒNominal 80 VAC check - Plug in E4- Power "On"  
TEST 7  
If…  
continuity  
...then  
Œ
check wiring and connection from E4 plug to  
between E4  
is not indicated  
plug pin 2 to 4.  
HSI receiving plug  
Œ
Œ
replace HSI Assembly  
resistance should be between 11 and 20 Ohms  
continuity  
is present  
at a temperature of 77°F  
between E4, Pin 2  
between E4, Pin 4  
voltage is not present  
to ground  
Œ
replace ignition board  
Œ
Œ
Œ
Œ
Œ
voltage  
voltage  
continue  
is present  
is not present  
check wiring and plug connections to HSI  
replace HSI  
note igntion board, Flash code LED  
HSI should work  
to ground  
voltage  
is present  
©2003  
Technical Training Department  
Ashland City, Tennessee  
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SBN TANK TYPE COMMERCIAL GAS WATER HEATER  
SERVICE HANDBOOK  
TEST 8 - IGNITER HEATS – NO MAIN BURNER  
Conditions:  
ƒ Plugs in receptacle  
ƒ Igniter energizes (gets red)  
ƒ No main burner or main shuts off within 5 seconds.  
Note flash code of LED.  
Pin 12  
Pin 9  
24  
24  
E1 Plug, Pin 9  
E1 Plug, Pin 12  
Plug in Receptacle  
Plug in Receptacle  
Test of Igniter and gas valve circuit  
TEST 8  
If…  
short heat up time of igniter  
...then  
check control box grounding  
check for 24V from E1, Pin 12 to ground during 4  
normal (Approximate 20 seconds) second trial.  
warm up - no ignition  
- Yes - Continue  
- No - Replace Igntion Board  
E4, Pin 12 to  
no voltage present  
ground  
replace ignition board  
24 Volt  
from E1, Pin check that air has been purged from gas circuit  
was present  
12 to ground, but no main burner  
check that wiring and connections to gas valve and  
E1, Pin 9 are correct  
check for 24 VAC at E1, Pin 9 to ground during 4  
second trial  
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SBN TANK TYPE COMMERCIAL GAS WATER HEATER  
SERVICE HANDBOOK  
TEST 9 - IGNITER HEATS – NO MAIN BURNER  
Conditions:  
ƒ Test 8 completed then:  
ƒ Turn off power  
ƒ Disconnect wires from gas valves  
Continuity Check Of Gas Valve Coil  
TEST 9  
If…  
...then  
Œ
check meter scale setting to read between 550  
meter reads 0 or 1  
and 650 Ohms  
Œ
Œ
Œ
replace Gas Valve  
valve should be okay  
still no gas to main burner, then coil may be  
meter indicates pilot and main coil  
continuity  
have  
stuck - Replace Valve  
©2003  
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SBN TANK TYPE COMMERCIAL GAS WATER HEATER  
SERVICE HANDBOOK  
TEST 10 - MAIN BURNER IGNITION FOR LESS THAN 5 SECONDS  
Conditions:  
ƒ Power On – plug connected  
ƒ Main Burner ignites for approximately 5 seconds then goes out.  
ƒ Tests 8 and 9 completed  
ƒ Note flash code on ignition board LED.  
Hot Surface Igniter  
Pin 2  
Main Burner  
E1, Pin 2 - From Flame Proving Rod  
(Illustration of low NOx burner)  
Flame Prover Circuit Check  
TEST 10  
If…  
...then  
main burner igntion  
no extended  
Œ
check wiring and plug connections of HSI assembly  
plug and ignition board receptacles E1, Pin 2  
Œ
Œ
Œ
check that HSI assembly is not cracked or dirty  
check that flame prover will be in main flame  
replace HSI assembly  
main burner ignition  
replace ignition control board  
still no extended  
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SBN TANK TYPE COMMERCIAL GAS WATER HEATER  
SERVICE HANDBOOK  
TEST 11 - WATER HEATER SHUTTING OFF BELOW SETTING  
Conditions:  
ƒ Main burner ignited  
ƒ Stored water is below temperature setting more than 5° F (Tank Average).  
ƒ Power off  
ƒ Plug disconnected from heater control board receptacle E3 and E4  
Red  
Red  
Black  
Water Temperature Circuit Check - Continuity  
TEST 11  
If…  
...then  
Œ
continuity check pin to pin of lower  
temperature probe shows 1 or 0 (E4)  
see Test 4  
Œ
check wiring and plug connections to heater  
control board receptacle E4  
Œ
Œ
Œ
replace lower temperature probe  
see Test 4  
check wiring and plug connections to heater  
continuity check red wire pin to red wire pin  
on upper temperature sensor shows 1 or 0  
(E3)  
control board receptacle  
Œ
replace upper temperature probe  
all above checks are okay  
replace the water heater control.  
©2003  
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Ashland City, Tennessee  
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SBN TANK TYPE COMMERCIAL GAS WATER HEATER  
SERVICE HANDBOOK  
DISPLAY LIGHTS ON INTEGRATED HEATER CONTROL  
Red  
Green  
Red  
Red  
LED Status  
Indication  
Calling for heat  
Action to be Taken  
Normal status –  
none  
The ECO (Energy Cut Check for  
Off) has opened.  
excessively hot  
water (203° F or  
higher).  
Correct the  
problem  
No power  
Check the breaker.  
Tank is at a set  
temperature of ± 2° F.  
Tank has cooled  
below 120° F  
Push the manual  
reset button.  
Preceded by “ECO  
Open” indication  
Troubleshoot for  
“why” the ECO  
opened  
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SBN TANK TYPE COMMERCIAL GAS WATER HEATER  
SERVICE HANDBOOK  
LED INDICATORS ON HOT SURFACE IGNITION (HSI)  
USING FLASHING RED LED ON HSI (HOT SURFACE IGNITION)  
LED STATUS  
1 Flash  
INDICATION  
ACTION TO BE TAKEN  
System is in lockout.  
Interrupt power to  
reset. Heater had not  
sensed the flame –  
check gas supply and  
igniter condition.  
2 Flashes  
Draft proving  
Test for defective  
switch or a  
pressurized room  
condition that may be  
forcing air through the  
inducer.  
(pressure) switch  
(closes at -2.10 +0.01  
inches W.C. negative  
pressure) failed to  
open within 5 seconds  
at the end of the last  
cycle.  
3 Flashes  
Draft proving  
Check the draft.  
(pressure) switch  
failed to close  
within 5 seconds after  
the inducer was  
started.  
The low gas pressure  
switch closes at 5.2 inches W.C.  
may have remained open.  
Verify the supply gas pressure  
while the gas is flowing.  
Check temperature  
control operation.  
4 Flashes  
6 Flashes  
Open on high  
temperature  
limit switch  
(ECO)  
Verify that a neutral-to-ground  
check results  
in “0” volts and a hot-to-  
ground check  
115-volt supply power  
connection is  
indicating reversed  
polarity.  
results in 115-125 VAC.  
©2003  
Technical Training Department  
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SBN TANK TYPE COMMERCIAL GAS WATER HEATER  
SERVICE HANDBOOK  
LED INDICATORS ON HOT SURFACE IGNITION (HSI)  
USING FLASHING RED LED ON HSI (HOT SURFACE IGNITION)  
LED STATUS  
INDICATION  
ACTIONTO BETAKEN  
7 Flashes  
Flame sensor reads a  
low flame signal for  
more than 4.25 sec.  
Verify that the main  
burner flame is in contact  
with the flame.  
Check wiring and  
connection to HSI  
assembly.  
Clean the flame sensor  
rod of soot or metal  
flakes.  
8 Flashes  
No ignition sensed  
Check igniter for lack of  
voltage, cracks, or lose  
connection. [11-20 Ohms  
at 77° F (25° C) is “good”]  
Check ground  
connection.  
Continuous  
Flash  
Continuous flame  
Check that the gas valve  
is not failing to close at  
the end of a heating  
cycle.  
sensed for more than 5  
seconds without gas  
valve being energized  
Continuous  
ON  
Internal control board  
failure.  
Replace ignition control  
board.  
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SBN TANK TYPE COMMERCIAL GAS WATER HEATER  
SERVICE HANDBOOK  
PART LOCATIONS ON SBN SERIES 120,000 - 390,000 BTU/H INPUT  
MODELS 120 THROUGH 400/A  
©2003  
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SBN TANK TYPE COMMERCIAL GAS WATER HEATER  
SERVICE HANDBOOK  
120  
154  
180  
199  
200(A)  
Blower Assembly:  
3
4
6
7
8
Blower .................................................194408 ......... 194408.......... 194408 ..........194408 ......... 194408  
Outlet Assembly, Exhaust....................194424 ......... 194424.......... 194424 ..........194424 ......... 194424  
Burner, Orifice Bracket, Main ................ 98044 ........... 98044............ 98044 ............98044 ........... 98044  
Burner, Orifice, Main (N) SBN............ 76243-32 ..... 76243-30 .......76243-33....... 76243-32 ..... 76243-32  
Burner Assembly, Main (N) SBN .........194648 ......... 194648.......... 194648 ..........194648 ......... 194648  
Burner w/Igniter Bracket, Main BTN ....194760 ......... 194760.......... 194760 ..........194760 ......... 194760  
Gasket, Cleanout ................................. 99038 ........... 99038............ 99038 ............99038 ........... 99038  
Control, Ignition Assembly ..................194392 ......... 194392.......... 194392 ..........194392 ......... 194392  
Cover, Control Box...............................194395 ......... 194395.......... 194395 ..........194395 ......... 194395  
Cover, Inner ....................................... 194388-4 ..... 194388-4 .......194388-4.........194388 ......... 194388  
Cover, Jacket .......................................194389 ......... 194389.......... 194389 ..........194389 ......... 194389  
Ignitor, Flame Sensor..........................194405 ......... 194405.......... 194405 ..........194405 ......... 194405  
Insulation, Top .....................................194439 ......... 194439.......... 194439 ..........194439 ......... 194439  
Manual, Instruction-SBN .....................194403 ......... 194403.......... 194403 ..........194403 ......... 194403  
Plate, Mounting ...................................193439 ......... 193439.......... 193439 ..........193439 ......... 193439  
Probe/ECO, Upper Thermostat ..........194396 ......... 194396.......... 194396 ..........194396 ......... 194396  
Probe/Lower Thermostat ....................194397 ......... 194397.......... 194397 ..........194397 ......... 194397  
Rod, Anode ...................................... 180618-42 ... 180618-42 .....180618-42..... 180618-42 ... 180618-42  
Switch, Blower Prover ....................... 194411-3 ......194411-7 ....... 194411-4 ....... 194411-3 ....... 194411  
Switch, Low Gas Pressure ............... 191149-5 ......191149-5 ....... 191149-5 ....... 191149-5 ......191149-5  
Switch, Off/On ......................................193243 ......... 193243.......... 193243 ..........193243 ......... 193243  
Thermostat, Digital .............................194393 ......... 194393.......... 194393 ..........194393 ......... 194393  
Tube, Inlet.......................................... 192626-1 ..... 192626-1 .......192626-1....... 192626-1 ..... 192626-1  
Tube, Outlet ....................................... 192627-1 ..... 192627-1 .......192627-1....... 192627-1 ..... 192627-1  
Valve, Gas - Natural SBN .................. 194536-1 ..... 194536-1 ........ 194536 ..........194536 ......... 194536  
BTI Valve, Gas - Propane .................. 194536-3 ..... 194536-3 .......194536-3....... 194536-3 ..... 194536-3  
Valve, T&P............................................192467 ......... 192467.......... 192467 ..........192467 ......... 192467  
Wire Harness - Control Nat. Gas........194545 ......... 194545.......... 194545 ..........194545 ......... 194545  
Wire Harness - Power ........................194398 ......... 194398.......... 194398 ..........194398 ......... 194398  
9
11  
14  
17  
18  
19  
22  
23  
*39  
40  
41  
42  
43  
44  
45  
46  
47  
48  
49  
51  
52  
*53  
*54  
*Items not illustrated.  
Part numbers underlined are recommended stock items for emergency replacement (consider gas used in your area only).  
Request from Parts Department by giving all information such as model and series number, type of gas and specifications.  
Technical Training Department  
Ashland City, Tennessee  
©2003  
41  
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SBN TANK TYPE COMMERCIAL GAS WATER HEATER  
SERVICE HANDBOOK  
Item  
250(A)  
275(A)  
310(A)  
366(A)  
400(A)  
Blower Assembly:  
3
4
6
7
8
9
Blower  
....................................... 194408 ........ 194408 ......... 194408 ........ 194408 ....... 194408  
Outlet Assembly, Exhaust.................. 194424 ........ 194424 ......... 194424 ........ 194424 ....... 194424  
Burner, Orifice Bracket, Main .............. 98044 .......... 98044 ........... 98044 .......... 98044 ......... 98044  
Burner Orifice, Main (N) SBN .......... 76243-30 .....76243-33...... 76243-31 .....76243-30 .... 76243-29  
Burner Assembly, Main SBN ............. 194648 ........ 194648 ......... 194648 ........ 194648 ....... 194648  
Burner w/Igniter Bracket, Main SBN .. 194383 ........ 194383 ......... 194383 ........ 194383 ....... 194383  
11  
14  
17  
18  
19  
*22  
23  
*39  
40  
41  
42  
43  
44  
45  
46  
47  
48  
51  
52  
*53  
Gasket, Cleanout ............................... 99038 .......... 99038 ........... 99038 .......... 99038 ......... 99038  
Control, Ignition Assembly ................ 194392 ........ 194392 ......... 194392 ........ 194392 ....... 194392  
Cover, Control Box............................. 194395 ........ 194395 ......... 194395 ........ 194395 ....... 194395  
Cover, Inner SBN ............................ 194388-4 .....194388-4...... 194388-4 ...... 194388 ....... 194388  
Cover, Jacket ..................................... 194389 ........ 194389 ......... 194389 ........ 194389 ....... 194389  
Igniter, Flame Sensor........................ 194405 ........ 194405 ......... 194405 ........ 194405 ....... 194405  
Insulation, Top ................................... 194439 ........ 194439 ......... 194439 ........ 194439 ....... 194439  
Manual, Instruction SBN ................... 194403 ........ 194403 ......... 194403 ........ 194403 ....... 194403  
Plate, Mounting ................................. 193243 ........ 193243 ......... 193243 ........ 193243 ....... 193243  
Probe/ECO, Upper Thermostat ........ 194396 ........ 194396 ......... 194396 ........ 194396 ....... 194396  
Probe/Lower Thermostat .................. 194397 ........ 194397 ......... 194397 ........ 194397 ....... 194397  
Rod, Anode .................................... 180618-42 ...180618-42.... 180618-42 ...180618-42 .. 180618-42  
Switch, Blower Prover SBN ............. 194411-3 ..... 194411-8 ...... 194411-2 ...... 194411....... 19441-3  
Switch, Low Gas Pressure ............. 191149-5 ..... 191149-5 ...... 191149-5 ..... 191149-5 .... 191149-5  
Switch, Off/On .................................... 193243 ........ 193243 ......... 193243 ........ 193243 ....... 193243  
Thermostat, Digital ........................... 194393 ........ 194393 ......... 194393 ........ 194393 ....... 194393  
Tube, Inlet ..................................... 192626-1 .....192626-1...... 192626-1 .....192626-1 .... 192626-1  
Valve Gas - Natural SBN ................. 194536-1 .....194536-1........ 194536 ........ 194536 ....... 194536  
Valve, T&P ....................................... 192467 ........ 192467 ......... 192467 ........ 192467 ....... 192467  
Wire Harness - Control Natural ........ 194545 ........ 194545 ......... 194545 ........ 194545 ....... 194545  
Wire Harness - Control Propane ...... 194399 ........ 194399 ......... 194399 ........ 194399 ....... 194399  
Wire Harness - Power ...................... 194398 ........ 194398 ......... 194398 ........ 194398 ....... 194398  
*54  
*Items not illustrated.  
Part numbers underlined are recommended stock items for emergency replacement.  
Request from Parts Department by giving all information  
High Altitude Main Burner Orifice  
Table (NEO)  
such as model and series number, type of gas and specifications.  
Model  
120  
154  
180  
250  
275  
310  
366  
390  
Orifice Drill Size  
37  
42  
37  
32  
38  
36  
32  
31  
©2003  
Technical Training Department  
42  
Ashland City, Tennessee  
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SBN TANK TYPE COMMERCIAL GAS WATER HEATER  
SERVICE HANDBOOK  
GENERAL QUESTIONS AND ANSWERS  
Q:What is the effect of the draft inducer?  
A:The draft inducer has several effects:  
• minimizes the excess air through the heater—this often reduces the required  
vent size  
• reduces draft through the heater when it is off  
• replaces the draft hood of comparable products  
• does not pressurize the vent—common “B” vent materials and the familiar fuel  
gas codes for venting Category I, fan-assisted, products still apply. Do not  
combine vent with products that do create a positive pressure vent (Category III  
or IV).  
SBN  
Induced  
Draft  
BTR  
Atmospheric Vent Dia.  
Model  
120  
154-390  
Vent  
5
6
Mocels  
120  
154-275  
305-390  
(inches)  
5
6
8
Q:What is the significance of low NOx (nitrogen oxide)? (SBN Models)  
A: Currently, only Southern California and Texas have adopted rules to reduce the NOx  
emissions under Rules 1121 and 1146.2, but more of California and Texas are expected  
to implement this requirement in 2001. Ground-level ozone from man-made pollution is  
a major ingredient in smog. NOx is a contributor to this ground-level ozone formation.  
The boilers and water heaters affected by Rule 1121 and 1146.2 release about 14 tons  
of NOx emissions into the air each day. By comparison, approximately the same quantity  
of NOx is emitted by 288,000 typical passenger vehicles daily. It is estimated that a full  
implementation of this emissions rule will reduce NOx by about 11 tons daily.  
These emission requirements are expected to be implemented by other cities and  
states soon.The rules apply to natural gas water heaters and boilers.  
Technical Training Department  
Ashland City, Tennessee  
©2003  
43  
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SBN TANK TYPE COMMERCIAL GAS WATER HEATER  
SERVICE HANDBOOK  
Q:When should anode rods, which provide additional protection against  
corrosion, be replaced?  
A: Anode rods should be replaced when large gouges or pits appear in the anodes. It  
is recommended that anodes be inspected every six months.  
Q: Does the inducer motor require oiling?  
A:No.  
Q:What size breaker should be used?  
A:The heater should draw less then 5 amps and there is a 3-amp car-type fuse on the  
control board.This fuse protects the boards.  
©2003  
Technical Training Department  
44  
Ashland City, Tennessee  
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SBN TANK TYPE COMMERCIAL GAS WATER HEATER  
SERVICE HANDBOOK  
Electrical Information  
Part Name  
Integrated Water  
Heater Control  
Number  
194393-0  
Voltage  
XFMER Secondary 24 V  
Field Output 24 V  
Amperes  
1.5  
11.5  
(Temperature Control  
Board)  
Inducer (Blower)  
ECO (Part of Upper  
Temperature Sensor)  
Main Gas Valve  
Inducer (Blower)  
194408-0  
194396  
194408  
194405  
120 VAC  
24 V - Opens at 203° ±  
5.4°F Closes ± 193° F  
24 VAC  
1.7  
0.3  
1.5  
2.2 FLA  
3.5 LRA  
2
120 VAC  
Igniter  
OPT Power Venter  
120 VAC  
120 VAC  
14.5 FLA  
26.0 LRA  
Draft Proving (Pressure) Switch Table  
Pressure Setting To  
Close Switch (Inches  
W.C.)  
SBN Models  
Part No.  
194411-0  
194411-1  
194411-2  
194411-3  
366  
275  
310  
(-) 1.60 .10"  
(-) 2.00" .10"  
(-) 1.75" .10"  
(-) 2.40" .10"  
120, 200, 250, 390  
154, 180, 199  
-
194411-4  
194411-5  
(-) 2.60" .10"  
(-) 2.50" .10"  
Technical Training Department  
Ashland City, Tennessee  
©2003  
45  
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For Additional Information  
Contact  
State Water Heater Technical Information  
At  
1-800-365-0577  
Prepared By The Training Department  
In Ashland City, Tennessee  
Download from Www.Somanuals.com. All Manuals Search And Download.  

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