Star Micronics Printer TUP942 User Manual

TUP900

Revision 1.2

Star Micronics America, Inc., 1150 King Georges Post Rd, Edison, NJ 088371

Date: 12/3/2007

Download from Www.Somanuals.com. All Manuals Search And Download.

Getting Started

Star Micronics America, Inc., 1150 King Georges Post Rd, Edison, NJ 088373

Date: 12/3/2007

Download from Www.Somanuals.com. All Manuals Search And Download.

Printer Components:

Cable Connections:

Assembly – Installing the Interface

Place the interface sub-assembly into the

interface slot as shown. Take care to be sure the

interface cartridge is seated properly into its

connector.

Using a #2 Phillips screwdriver, install the

mounting screws included with the printer.

Interface Type…

Parallel

Serial

USB

Ethernet

Connecting the Power Adapter:

Industry Standard Power Connector:

The TUP900’s power supply input is a female

Hoshiden (TCS7960-532010) connector. This

connector is common to the PS60L power

supply from Star, which is the recommend

power supply for the TUP900.

Star Micronics America, Inc., 1150 King Georges Post Rd, Edison, NJ 088371

Date: 12/3/20_D0_o7_{wnload from Www.Somanuals.com. All Manuals Search And Download.}

Loading Paper:

Assembly – Paper Roll Setup

It is necessary to adjust the paper roll holder for the width of the paper you use. If the setting position is incorrect, the

paper roll will be supplied improperly to the mechanism which in turn causes paper transport problems. Thus, it is should

be properly adjusted.

The following table shows the paper roll

holder and paper core inner diameter range.

Paper roll Holder

Types

Paper Core

Diameter Ranges

Paper roll Holder (1) 25.4 mm ± 1

Paper roll Holder (2) 50.8 mm ± 1

Paper roll Holder (3) 76.2 mm ± 1

Note 1) The unit is assembled for 1 inch paper

cores when shipped from the factory. Also, it is set

for a paper width of 111.5 ±0.5 (take-up width of

112 +0.5/-1) when the printer is shipped from the

factory.

Roll Holder Size

1” or 25.4 mm

2” or 50.8 mm

3” or 76.2 mm

Paper Thickness

65 to 100 µm

100 to 150 µm

8.3 A is a reference for the paper roll holder unit paper roll shaft position. Adjust or mount the paper roll holder unit for

the core diameter and width of the paper you intend to use.

8-3-1 Handling 111.5 mm Paper Width

See Fig. 8.3.1 for the paper roll holder setting position to handle paper widths of 111.5 ±0.5 mm.

Position the edge of the paper roll holder onto the central position of the references a and a'.

See the figure to assembly at the correct position.

Note 1) The paper roll holder is assembled to that position when shipped from the factory.

8-3-2 Handling 82 mm Paper Width

See Fig. 8.3.2 for the paper roll holder setting position to handle paper widths of 82 ±0.5 mm.

Position the edge of the paper roll holder onto the central position of the references c and c'.

See the figure to assembly at the correct position.

Note 1) In this case, be careful because the edge of the paper roll holder positioned on the reference is the opposite.

8-3-3 Handling 79.5 mm Paper Width

See Fig. 8.3.3 for the paper roll holder setting position to handle paper widths of 79.5 ±0.5 mm.

Position the edge of the paper roll holder onto the central position of the references b and b'.

See the figure to assembly at the correct position.

Star Micronics America, Inc., 1150 King Georges Post Rd, Edison, NJ 088371

Download from Www.Somanuals.com. All Manuals Search And Download.

Date: 12/3/2007

Assembly – Paper Roll Setup Continued

Once the paper roll holder is properly

configured for the roll to be used, simply insert

the roll holder into the paper core as show.

Be sure that the cut end of the paper roll is

properly cut to ensure proper paper loading.

To aid in the installation of the paper roll, the TUP900’s mechanism is hinged to the base of the

printer allowing the unit to fold open for easier access to the paper inlet path (see below)

In this position, it will bemuch easier to access

Lift handle and pull unit forward.

the paper inlet for loading of paper.

Slide the cut end of the paper roll into the paper

Position the paper roll as shown.

inlet being careful to feed the paper underneath

the damper rollers.

NOTE: The semi-auto paper loading of the TUP900 can sometimes cause the printer to enter

an error condition if paper is not allowed to feed smoothly into the paper inlet path. In the event

of an error,reset the printer by turning the power switch OFF and then ON again.

Star Micronics America, Inc., 1150 King Georges Post Rd, Edison, NJ 088371

Date: 12/3/2007

Download from Www.Somanuals.com. All Manuals Search And Download.

Paper Feed Sensor Adjustment:

TUP900 Paper Feed Sensor Adjustment – See photos below

This is a multi-step process:

1. Ensure that the paper is loaded on the spindle and that the two black plastic

sleeves are positioned on either side of the paper roll in order to keep the roll

centered on the spindle and from sliding left or right.

2. Power on the printer. If the paper does not automatically feed through the

presenter on power up then you will see a solid red light on LED 2 that will start

flashing after a second or two following power up. At this point the paper width

sensor needs an adjustment.

3. Power off the printer.

4. Remove the printer from the kiosk and turn it upside down to locate the Paper

Feed Sensor assembly. Make sure the Presenter is closed.

Black Raised Positioner

Cogged Wheel

Paper Feed Senso

5. Turn the printer over and position the end of the paper under the rear white feed

rollers and slide the paper into the paper feed area.

White Feed

Rollers

6. Power on the printer. You will see 2 lights, a solid green power LED 1 and a solid

Red error light on LED 2 that will start flashing after a second or two following

power up. If the printer needs a fine adjustment of the Paper Feed Sensor, turn the

printer over in order to access the sensor assembly.

7. Slowly slide the black raised positioner on the paper feed assembly until the red

error LED2 stops flashing and the paper begins to feeds *Warning: Over

adjustment will cause the paper to snag on the sensor.

8. At that point the paper width sensor is set properly to detect the new paper and the

printer is ready to be installed in the kiosk.

Star Micronics America, Inc., 1150 King Georges Post Rd, Edison, NJ 088371

Date: 12/3/2007

Download from Www.Somanuals.com. All Manuals Search And Download.

Driver Installation

Star Micronics America, Inc., 1150 King Georges Post Rd, Edison, NJ 088374

Date: 12/3/2007

Download from Www.Somanuals.com. All Manuals Search And Download.

DRIVER INSTALLATION:

Step 1

To download drivers from our website – go to the below link:

http://www.starmicronics.com/printers/printers_pages/support/drvr_frames/drvr_framset.html

You will need the Raster driver. When you click on the link to open the driver, you will see the Printer

Driver installer (shown below):

Step 2 – Parallel/Serial Installation

In the driver menu, choose your TUP900 printer model (TUP942 or TUP992)

For Port, choose LPT1 for Parallel then click on the 1^stoption Automated printer install.

Step 3

Say NO to the Language Monitor

Star Micronics America, Inc., 1150 King Georges Post Rd, Edison, NJ 088375

Date: 12/3/2007

Download from Www.Somanuals.com. All Manuals Search And Download.

Step 4

When your printer has been successfully installed, it will create a printer icon in Printers and

Faxes. If you would like to print a test page, say yes when prompted. Your printer is now

installed and ready to print.

______________________________________________________________________________

USB Installation:

*Note: Make sure the printer is turned off – the USB cable can be plugged into the computer

and the printer.

Step 1 ‐

The Printer Driver installer will come up.

Step 2

For USB, printers need to be installed manually – click on the 3^rdoption Extract Files for

installation via Windows Add printer Wizard

Star Micronics America, Inc., 1150 King Georges Post Rd, Edison, NJ 088376

Date: 12/3/2007

Download from Www.Somanuals.com. All Manuals Search And Download.

Step 3

If you intend to use the status monitor function to get status from the printer (recommended

for parallel and USB) Please choose the driver accordingly and say YES to the question re Status

Monitor installation.

If you intend to use the printer without status monitor (only recommended for serial printers)

please choose the driver and say NO to the question re Status Monitor installation.

Step 4

It will extract a Star folder to the desktop – click OK to close and click Exit from Raster driver.

Step 5

Turn the printer ON and the Found New Hardware Wizard will come up.

Step 6

Choose the last option – No, not this time and click Next

Star Micronics America, Inc., 1150 King Georges Post Rd, Edison, NJ 088377

Date: 12/3/2007

Download from Www.Somanuals.com. All Manuals Search And Download.

Step 7

Click on the last option – Install from a list or specific location (Advanced) and click Next

Step 8

Next, choose the last option – Don’t search. I will choose the driver to install and click Next

Star Micronics America, Inc., 1150 King Georges Post Rd, Edison, NJ 088378

Date: 12/3/2007

Download from Www.Somanuals.com. All Manuals Search And Download.

Step 9

Click on Have Disk..

Step 10

Click on Browse

Step 11

At the top in Look in, click on Desktop

Open the Star folder

Open StarRas

Click on OEMPRINT.INF and click the Open button – then click OK

Star Micronics America, Inc., 1150 King Georges Post Rd, Edison, NJ 088379

Date: 12/3/2007

Download from Www.Somanuals.com. All Manuals Search And Download.

Step 12

Choose the TUP900 without Status Monitor and click Next

Then click Next to finish the driver installation.

You will click Finish to close the Wizard

Step 13

Open Printers and Faxes and the TUP900 driver should be listed.

You have successfully installed the TUP900 printer.

Star Micronics America, Inc., 1150 King Georges Post Rd, Edison, NJ 0883710

Date: 12/3/2007

Download from Www.Somanuals.com. All Manuals Search And Download.

Troubleshooting

Star Micronics America, Inc., 1150 King Georges Post Rd, Edison, NJ 0883711

Date: 12/3/2007

Download from Www.Somanuals.com. All Manuals Search And Download.

TROUBLESHOOTING:

Below is a list of common issues that may occur with the TUP900 and

resolutions for those issues:

Issue: Customer does not use paper adjustment to fit the paper size of the roll, causing the

paper to shift around.

Resolution: The TUP900 has a paper guide that can be adjusted to use paper that is 80mm –

112mm in width. The paper guide is black and plastic and is located behind the presenter and

can be adjusted to fit the paper width.

‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐

Issue: Paper jams in the presenter and it errors out and doesn’t complete printing.

Resolution: Open presenter in the front and clear out paper jam to resume printing.

Issue: Customer would like the printer to loop in the presenter to avoid customers pulling the

receipt out while it is still printing.

Resolution: Use the TUP900 configuration utility to enable the Looping feature.

Issue: When the receipt is finished printing, it feeds extra paper and errors out.

Issue: Print jobs are remaining in print queue and do not print.

Resolution: Clean the sensor on the presenter.

Issue: When the receipt is finished printing, it feeds extra paper and errors out.

Resolution: Do a self test to check if the black mark sensor is Valid or Invalid.

If black mark paper is being used – make sure the black mark sensor is Valid.

If regular thermal paper is being used – make sure the black mark sensor is Invalid.

To enable/disable the black mark sensor, use the TUP900 configuration utility. This utility can

be located in the drivers section of the Star Micronics America, Inc. website.

Star Micronics America, Inc., 1150 King Georges Post Rd, Edison, NJ 0883712

Date: 12/3/2007

Download from Www.Somanuals.com. All Manuals Search And Download.

CHAPTER 6 OPERATION SPECIFICATIONS

Control Panel Specifications:

6-1 Operation Panel Specifications

Green

Red

Power LED

SW2

Error LED

SW1

The switches and LEDs are on the board.

The drawing of the operation panel is for refer-

ence and may differ from the actual panel.

---------------------------------------------------------------------------------------------------------------1 When Power is ON

Hex Dump Mode

Self-test

-------------------------------------------------------------------------- 2 When Power is ON (Sensor Adjustment Mode)

Adjustment mode for Paper Near End Sensor

No Switch Input Sensor Adjustment Mode for PE/Black Mark

----------------------------------------------------------------------------------------------------------------------- 3 When Online

Paper Feed

Printer Reset (Hold for 2 seconds)

--------------------------------------------------------------------------------------------------------------- 4 When errors occur

Error cancellation

Paper discharged

Printer Reset (Hold for 2 seconds)

Star Micronics America, Inc., 1150 King Georges Post Rd, Edison, NJ 088371

Date: 12/3/2007

Download from Www.Somanuals.com. All Manuals Search And Download.

1 When Power is ON

SW Input

SW1

Operation

Self-test Print

Hex Dump Mode

SW2

2 When in Sensor Adjustment Mode and Power is ON (Sensor Adjustment Mode is selected using by

setting the DIPSW1-4 on the main board to OFF.)

SW Input

Operation

No SW Input

Sensor Adjustment Mode for PE/Black Mark

3 When Online

SW Input

SW1

Operation

Paper Feed (*1)

SW1 + SW2 (Hold for 2 sec.) Printer Software Reset

*1) Details for Paper Feed Specifications

Presenter Contact Status Black Mark Function

Paper Feed Specifications

Non-contact

Disabled

Enabled

Disabled

Paper feed continues while SW1 is input

Performs TOF operation

Contact

Paper Feed + Full Cut + Presenter Paper Discharge

Ignores SW input under the following conditions

• When LF motor is operation

• When paper is being supplied to the presenter

TOF + Full Cut + Presenter Paper Discharge

Ignores SW input under the following conditions

• When LF motor is operation

Enabled

• When paper is being supplied to the presenter

4 When errors occur

SW Input

SW1

Operation

Paper Discharge (*2)

Function executed only under the following conditions

• Cover is closed • No Paper

SW2

Error cancel operation (according to MSW1-E settings)

*2)Paper Discharge

This function cancels the paper wait state of the platen that exists when there is no paper detected

when printing by feeding paper. Paper can be easily removed without opening the cover, by using this

function. However, caution must be exercise in using this function when there is no paper being

waited for at the platen because over use can damage the print head.

LED Specifications

Error LED

OFF

Status

Power LED

Normal State

Printing stops because of

Auto-recovery Error

Blink 500msec

OFF

detection of the high

temperature of the head

PE Error

Recoverable Errors

Blink 500msec

Blink 2000msec

NE Error

Cover Open Error

Black Mark Error

Blink 500msec

Blink 125msec

Blink 250msec

Blink 500msec

Blink 750msec

Blink 1000msec

Blink 1500msec

Blink 2000msec

Non-recoverable Errors Auto-cutter Errors

Presenter Paper Jam Errors

OFF

FLASH Access Errors

EEPROM Access Errors

SRAM Access Errors

Thermistor Errors

Power Voltage Errors

Download from Www.Somanuals.com. All Manuals Search And Download.

Identify Error Conditions:

This error automatically cancels E errors by varying the status internally on the printer.

Error

LED

Cause

How to Recover

Power

Blink

Error

OFF

Printing Stops Because

Detection of High

Head Thermistor

Temperature

Automatic Recovery

when Head Thermistor

Temperature Detected to

Drop (When detected to be

under 55°C)

500msec

Temperature Head

Detected (When

detected to be

over 60°C)

This error cancels errors while maintaining the printer’s status, by executing a determined error

recovery means.

Error

LED

Cause

How to Recover

Power

Error

Blink

NE Error

PE Error

Not enough paper

Replace the paper

2000msec

Blink

Paper Out Detection 1. Open the cover and remove the paper in

500msec

the presenter and printer.

2. Replace the paper.

3. Manually setting of the paper

Set the paper and close the cover.

Error cancel SW input

Auto-loading of the Paper

Close the cover.

Insert paper into the printer’s paper supply

inlet.

Auto-loading starts.

4. Cut paper.

5 Paper discharged to front of presenter

when presenter is connected.

Cover Open

Error

Cover Detected to

be open

1. Remove paper in the presenter and in the

printer.

2. Manually setting of the paper

Set the paper and close the cover.

Error cancel SW input

Auto-loading of the Paper Close the cover.

Insert paper into the printer’s paper supply

inlet.

Auto-loading starts.

3. Cut paper.

4 Paper discharged to front of presenter

when presenter is connected.

Black Mark ON

Error

Blink

White detected over Black mark paper size error

500msec 400 mm long

Replace the Black Mark paper

Adjust sensitivity in the sensor

adjustment mode

Star Micronics America, Inc., 1150 King Georges Post Rd, Edison, NJ 088371

Date: 12/3/2007 _{Download from Www.Somanuals.com. All Manuals Search And Download.}

This error requires the printer to be reset after executing a determined error recovery means because

a fatal error has occurred.

The printer many need to be repaired if the same error occurs even after resetting the printer.

Error

LED

Cause

How to Recover

Power

OFF

Error

Blink

Auto-cutter Errors

Presenter Paper Jam Errors

FLASH Access Errors

EEPROM Access Errors

SRAM Access Errors

Thermistor Errors

Cutter failure

Check/repair the cutter

125msec

Blink

OFF

Paper jam in

Presenter

Remove paper from

the Presenter

Repair

250msec

Blink

FLASH ROM

Access Errors

EEPROM

500msec

Blink

Repair

750msec

Blink

Access Errors

SRAM Access Repair

1000msec Errors

Blink Head

Repair

1500msec Thermistor

Error Value

Detected

Power Voltage Errors

OFF

Blink

Power Voltage Check/repair the power

2000msec Error Value

Detected

supply

Star Micronics America, Inc., 1150 King Georges Post Rd, Edison, NJ 088371

Date: 12/3/2007

Download from Www.Somanuals.com. All Manuals Search And Download.

Dip Switch Setting:

1) When mounted with a parallel interface

OFF

DIPSW1Function

DIPSW1-1 Emulation

See table below *2

DIPSW1-2 Emulation

See table below *2

DIPSW1-3 (Reserved: Fixed at ON)

DIPSW1-4 Sensor Adjustment Mode

Enabled

Disabled

DIPSW1-5 Reset by INIT Signal

Enabled

Disabled

DIPSW1-6 BUSY Condition

Reception Buffer Full/OFF-LINE Reception Buffer Full

DIPSW1-7 (Reserved: Fixed at ON)

DIPSW1-8 NE Sensor Contact State (*1) Non-contact

Contact

2) When mounted with a RS-232C interface

OFF

DIPSW1Function

DIPSW1-1 Emulation

See table below *2

DIPSW1-2 Emulation

See table below *2

DIPSW1-3 (Reserved: Fixed at ON)

DIPSW1-4 Sensor Adjustment Mode

Enabled

Disabled

DIPSW1-5 (Reserved: Fixed at ON)

DIPSW1-6 BUSY Condition

Reception Buffer Full/OFF-LINE Reception Buffer Full

DIPSW1-7 (Reserved: Fixed at ON)

DIPSW1-8 NE Sensor Contact State (*1) Non-contact

Contact

* 1: Be aware that operations are not guaranteed if the state set using this bit and the actual NE (Near-

End) sensor contact state are different.

* 2: Emulation

DIPSW1-1

DIPSW1-2

Emulation

STAR Line Mode

OFF

STAR Page Mode (supported by ROM version 2.0 later)

OFF

(Reserved)

OFF

ESC/POS Mode (supported by ROM version 3.0 later)

Star Micronics America, Inc., 1150 King Georges Post Rd, Edison, NJ 088371

Date: 12/3/2007

Download from Www.Somanuals.com. All Manuals Search And Download.

DIPSW1-1 Emulation

See table below *3

DIPSW1-2 Emulation

See table below *3

DIPSW1-3 (Reserved: Fixed at ON)

DIPSW1-4 Sensor Adjustment Mode

Enabled

Disabled

DIPSW1-5

USB mode (*2)

See table belows

DIPSW1-6

DIPSW1-7 (Reserved: Fixed at ON)

DIPSW1-8 NE Sensor Contact State (*1) Non-contact

Contact

4) When mounted with an Ethernet interface

IPSW1Function

OFF

DIPSW1-1 Emulation

See table below *3

DIPSW1-2 Emulation

See table below *3

DIPSW1-3 (Reserved: Fixed at ON)

DIPSW1-4 Sensor Adjustment Mode

Enabled

Disabled

DIPSW1-5 (Reserved: Fixed at ON)

DIPSW1-6 (Reserved: Fixed at ON)

DIPSW1-7 (Reserved: Fixed at ON)

DIPSW1-8 NE Sensor Contact State (*1) Non-contact

Contact

* 1: Be aware that operations are not guaranteed if the state set using this bit and the actual NE (Near-

End) sensor contact state are different.

* 2: USB mode (supported by ROM Version 1.2 later)

DIPSW1-5 DIPSW1-6 USB Mode

Mode-0 (Printer Class)

OFF

Mode-2 (Vendor Class New Type)

OFF

Mode-1 (Printer Class New Type)

OFF

(Reserved)

The Vendor Class Driver is needed for using the Mode 2 (Vendor Class).

* 3: Emulation

DIPSW1-1

DIPSW1-2

Emulation

STAR Line Mode

OFF

STAR Page Mode (supported by ROM version 2.0 later)

(Reserved)

OFF

ESC/POS Mode (supported by ROM version 3.0 later)

DIPSW1

Function

OFF

Serial Interface:

DIPSW1-1 Baud Rate

(See table below)

DIPSW1-2

DIPSW1-3 Data Length

8 bit

7 bit

DIPSW1-4 Parity Check

Disabled

Enabled

DIPSW1-5 Parity Selection

Odd

Even

DIPSW1-6 Handshake

DTR Mode

Xon/Xoff Mode

DIPSW1-7 (Reserved: OFF)

DIPSW1-8 (Reserved: OFF)

DIPSW1-1 DIPSW1-2

Baud Rate

9600 bps

OFF

4800 bps

OFF

19200 bps

Download from Www.Somanuals.com. All Manuals Search And Download.

OFF

38400 bps

Printing a Self Test Page:

Testing – Printing a Printer Self-Test Page

The TUP900, like all Star printers, has a built-in diagnosis printout that can be manually printed to

check the printer’s current configuration. This “Self-Test” page also allows the user to confirm that the

printer is in fact operating properly.

To print a printer self-test, simply follow the steps

listed below.

1. Turn the printer’s power switch to the OFF

position

2. Press and hold the paper feed switch

(SW1)

3. Turn the printer’s power switch to the ON

position

4. Release the paper feed switch (SW1)

NOTE: In order to print a self-test page, the

printer must be properly loaded with paper and

must have its power supply connected to a live

power source.

Star Micronics America, Inc., 1150 King Georges Post Rd, Edison, NJ 088371

Date: 12/3/2007

Download from Www.Somanuals.com. All Manuals Search And Download.

Example of Self-Test:

Star Micronics America, Inc., 1150 King Georges Post Rd, Edison, NJ 088371 Date: 12/3/2007

Download from Www.Somanuals.com. All Manuals Search And Download.

Recommended Settings:

Star Micronics America, Inc., 1150 King Georges Post Rd, Edison, NJ 088371 Date: 12/3/2007

Download from Www.Somanuals.com. All Manuals Search And Download.

Specifications

Star Micronics America, Inc., 1150 King Georges Post Rd, Edison, NJ 0883714

Date: 12/3/2007

Download from Www.Somanuals.com. All Manuals Search And Download.

Specifications:

BASIC SPECIFICATIONS

Printing Specifications

(1) Print Method:

Direct Thermal Line Printing

832 dots/line

8 dots/mm (203 DPI)

(2) Dot Configuration:

(3) Dot Density:

(4) Printing Region:

Maximum 104 mm (See figure below)

111.5 ±0.5 mm (Maximum paper width)

3.75 mm

104 mm (Maximum print region, 832 dots)

0.125 mm

Fig. 3.1.4 Print Region

Notes 1) The mechanism can handle paper widths of 79.5 ±0.5 to 111.5 ±0.5 mm. However, it is recommended

that a print layout is set that allows plenty of print margin on the left and right sides for the paper that is

used. Also, the standard position of printing to the paper width is center of the paper width.

Left and right margins in the printing region are recommended to be a minimum of 3.75 mm.

2) When using a paper width that is less than the maximum print width of the head (104 mm), consider the

recording paper feeding state so that the print region does not leave both edges of the recording paper.

(5) Print Format:

Maximum 69 columns (12 × 24 fonts)

Maximum 34 columns (24 × 24 Chinese character fonts)

(Only on Chinese character models)

Programmable

(6) Character Space:

(7) Print Speed:

1) HS mode

Maximum 150 mm/s

Maximum 110 mm/s

Maximum 60 mm/s

2) LQ mode

3) HQ mode

4) Two Color Printing Mode

Note 1) Printing speed varies according to the processing speed of the controller and the temperature control

using the head thermistor.

(8) Paper Feed:

Thermal Mechanism Module

Presenter Module

Friction Feed Method

Roller Friction Feed Method

(*) Models that do not have a presenter employ only thermal mechanism paper feed specifications.

(9) Paper Feed Pitch:

(10) Line Width:

0.125 mm (1 step on the paper feed pulse motor)

4 mm, 3 mm

(11) Cuttable Sheet Length: 75 to 300 mm

(12) Print Head:

(13) Presenter:

Line Thermal Head

With Recovery Function

(*) These specifications do not apply to models that are not equipped with a presenter

(14) Emulation:

Star Line Mode

Star Page Mode

ESC/POS Mode

Star Micronics America, Inc., 1150 King Georges Post Rd, Edison, NJ 088371

Date: 12/3/2007

Download from Www.Somanuals.com. All Manuals Search And Download.

Maintenance

Star Micronics America, Inc., 1150 King Georges Post Rd, Edison, NJ 0883715

Date: 12/3/2007

Download from Www.Somanuals.com. All Manuals Search And Download.

ïïò Óß×ÒÌÛÒßÒÝÛ

Ó¿·²¬»²¿²½» Ð»®·±¼•æ

Ûª»®§ •·¨ ³±²¬¸• ±® ¿º¬»® ¿ ³·´´·±² ´·²»• ±º °®·²¬·²¹ò

Ô±½¿¬·±² ±º Ó¿·²¬»²¿²½»æ Û¿½¸ ¼»¬»½¬±® ¿²¼ ¬¸» ª·½·²·¬§

°®»•»²¬»®ò

Ò±¬» ïæ

Ò±¬» îæ

¬¸» °®»•»²¬»®ò

É·®»

Î»¿® Ù«·¼»

Î±¬¿¬»

Ð¿°»® Ü»¬»½¬±®

Ô»º¬ •·¼»

Î·¹¸¬ •·¼»

Ú·¹«®» ïïóï

P îë P

Star Micronics America, Inc., 1150 King Georges Post Rd, Edison, NJ 088371

Date: 12/3/2007

Download from Www.Somanuals.com. All Manuals Search And Download.

Left View

Right View

Front View

Star Micronics America, Inc., 1150 King Georges Post Rd, Edison, NJ 088371

Date: 12/3/20_D0_o7_{wnload from Www.Somanuals.com. All Manuals Search And Download.}

If the green knob on the side of the presenter (in the picture below) spins when the

printer is powered up, this is an indication that the sensor on the presenter is dirty and

should be cleaned.

Star Micronics America, Inc., 1150 King Georges Post Rd, Edison, NJ 0883716

Date: 12/3/2007

Download from Www.Somanuals.com. All Manuals Search And Download.

Status Monitor Setup

Star Micronics America, Inc., 1150 King Georges Post Rd, Edison, NJ 0883721

Date: 12/3/2007

Download from Www.Somanuals.com. All Manuals Search And Download.

STATUS SETUP

Please refer to the following instructions for a step by step guide on how to configure and use

the Status function.

You will need

Raster Driver:

The raster driver is available as a download from our web site:

http://www.star ‐micronics.co.jp/service/s_print/

It’s important to choose the “TUP992 printer with status monitor.” If you have a printer with

presenter attached ( TMP992 / TUP992) as the presenter will not function correctly with the

TUP942 driver.

Memory Switch Utility:

T9setup.exe is currently available from

http://www.star ‐emea.com/techsupport/drivers.html

Version 1.1 or greater must be used, so that the presenter sensor can be configured.

ASB specifications:

Available from www.starmicronics.com

Installation

You will need to install the printer driver and ensure that the printer can print a self test. The

installation method varies by interface. For a parallel printer the printer can be connected and

the driver can be installed manually and with a USB printer you should install the driver files and

then connect the printer.

Assuming USB Interface:

Extract and run the Raster driver installer.

Star Micronics America, Inc., 1150 King Georges Post Rd, Edison, NJ 0883717

Date: 12/3/2007

Download from Www.Somanuals.com. All Manuals Search And Download.

Extract the files for a manual install

•

Connect the printer and follow the prompts to allow the printer driver to install.

Print a windows test page observing that the printer prints loops and cuts the paper.

Configuration

Driver.

In most cases the windows popup should be disabled so that in the event the printer cannot

print the status box does not appear.

Please also ensure that the driver has exclusive access to the port. This means that you can have

another printer driver installed just it cannot be “connected “to the same port as the printer you

are monitoring.

Printer.

If you have a TUP992 (with presenter) you will need to configure the memory switches for

correct operation.

Mandatory settings:

In order to get the status of the presenter you must enable the presenter status. In addition to

enabling ASB and NSB on the printer.

Star Micronics America, Inc., 1150 King Georges Post Rd, Edison, NJ 0883718

Date: 12/3/2007

Download from Www.Somanuals.com. All Manuals Search And Download.

Recommended settings:

It’s recommended that you enable the Loop HOLD eject setting. This way if a customer does not

take the ticket it will be possible to eject the ticket either by a timeout or command. Any

subsequent ticket will print; just the ticket will push the previous ticket out of the printer onto

the floor.

The presenter timer depends on how you want to control the “eject”. The settings in the

windows driver will override the settings here or you can simply monitor the status and send

your own commands.

Example showing the retract / eject feature being set to automatic and to 15 seconds.

Star Micronics America, Inc., 1150 King Georges Post Rd, Edison, NJ 0883719

Date: 12/3/2007

Download from Www.Somanuals.com. All Manuals Search And Download.

The printer will eject or retract depending on the memory switch setting. A complete list of

Presenter commands are at the end of this document.

Download the settings and confirm that the printer shows NSB and ASB set to on the self test.

Getting printer status

The next step is to confirm that you can see the status. We have provided both a VB code VC

code as well as documentation on how to get the status back from the printer. For this to work

you will have to ensure that the TUP900 is the only printer set to the connected port.

The suite of available programs.

Other recommended reading is the printer driver manual

Star Micronics America, Inc., 1150 King Georges Post Rd, Edison, NJ 0883720

Date: 12/3/2007

Download from Www.Somanuals.com. All Manuals Search And Download.

You can create errors on the printer such as paper low and paper in presenter and you should

be able to see the status change inside your own application by using our dll and sample code.

So that you can relate the errors you see on the screen to actual errors please refer to the ASB

specification manual.

Star Micronics America, Inc., 1150 King Georges Post Rd, Edison, NJ 0883721

Date: 12/3/2007

Download from Www.Somanuals.com. All Manuals Search And Download.

Sharp Model Vehicle LC 32GP1U User Manual
Sony Car Stereo System DSX S200X User Manual
Sony Car Video System KMS 2608 J1N User Manual
Sony Clock Radio ICF CD863 User Manual
Sony Computer Monitor SSM 121 User Manual
Sony DVD Player PCGA DDRW2 User Manual
Sony Microphone ECM PC50 User Manual
Sony Range XT 100HD User Manual
Sony Security Camera SNCCH240 User Manual
Sub Zero Fryer IF15 S User Manual