Sprint Nextel Modem Merlin C777 User Manual

Sprint Mobile Broadband 2-in-1 Card  
Merlin™ C777 by Novatel Wireless  
© 2011 Sprint. Sprint and the logo are trademarks of Sprint.  
Other marks are the property of their respective owners.  
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2C. Using Your Merlin C777 Device . . . . . . . . . 13  
Table of Contents  
Starting the Software . . . . . . . . . . . . . . . . . . . . . . . . . 13  
Viewing the User Guide . . . . . . . . . . . . . . . . . . . . . . . 14  
Removing the Device . . . . . . . . . . . . . . . . . . . . . . . . . 14  
Using the Removable PC Card Adapter . . . . . . . . . 14  
External Antenna Connector . . . . . . . . . . . . . . . . . . . 15  
Contacting Sprint Customer Service . . . . . . . . . . . . 16  
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16  
Your Merlin C777 Device . . . . . . . . . . . . . . . . . . . . . i  
How to Use This Guide . . . . . . . . . . . . . . . . . . . . . . . i  
Section 1: Introducing the Merlin C777 Device . . 1  
1A. Introducing the Merlin C777 Device . . . . . . . 2  
Your Merlin C777 Device . . . . . . . . . . . . . . . . . . . . . . . 2  
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2  
Care and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . 3  
Section 3: Technical Specifications, Regulatory  
and Safety Information, and Warranty . . . . . . . . 19  
Section 2: Setting Up and Using the  
Merlin C777 Device . . . . . . . . . . . . . . . . . . . . . . . . . . 5  
3A. Technical Specifications . . . . . . . . . . . . . . . . 20  
LED Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20  
Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . 22  
Mechanical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . 22  
Software Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23  
Transmitter Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . 23  
Receiver Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24  
Hardware Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24  
Miscellaneous. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25  
2A. Setting Up Your Sprint Account . . . . . . . . . . . 6  
Setting Up Your Device On Your Sprint Account . . . 6  
2B. Installing the Software and  
Activating Your Device . . . . . . . . . . . . . . . . . . 7  
Installing the Software and Drivers on a  
Windows Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . 7  
Installing the Software and Drivers on a  
Mac Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9  
Inserting the Device . . . . . . . . . . . . . . . . . . . . . . . . . . . 10  
Activating Your Merlin C777 Device . . . . . . . . . . . . . 12  
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3B. Regulatory Information . . . . . . . . . . . . . . . . . 26  
Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . 26  
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29  
Copyright . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29  
Patents and Licensing . . . . . . . . . . . . . . . . . . . . . . . . . 30  
Limitation of Liability . . . . . . . . . . . . . . . . . . . . . . . . . . 30  
Additional Information and Updates . . . . . . . . . . . . . 30  
3C. Important Safety Information . . . . . . . . . . . . 31  
Important Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31  
Safety and Hazards . . . . . . . . . . . . . . . . . . . . . . . . . . . 31  
3D. Novatel Wireless Limited Warranty  
and Liability . . . . . . . . . . . . . . . . . . . . . . . . . . . 32  
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Your Merlin C777 Device  
How to Use This Guide  
Thank you for purchasing a Novatel Wireless Merlin  
C777 device. This device offers more freedom than  
ever before. No wires, no cables—just access to your  
data when you need it. The power of the Internet is truly  
at your fingertips.  
The advantages of Sprint are as clear as each wireless  
connection you make. With Sprint service, we give you  
what you really want from a wireless service provider—  
clear connections, easy-to-understand service plans,  
and self-servicing options for managing your account.  
All this is designed to make your life easier and worry-  
free.  
We know you’re eager to start using your device right  
away, and the sections of this guide are designed to  
help you do just that.  
The first section (page 1) gives an overview of  
the device package contents.  
The second section (page 5) guides you  
through the steps to install the Windows or Mac  
software and your device, and describes how to  
start the software once it is installed.  
The third section (page 19) lists technical  
specifications, and regulatory, safety, and  
warranty information for your device.  
i
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Getting More Information About the  
Device and Service  
This guide describes how to install and start the  
software. To learn how to use all the features of your  
device and software, consult the user guide (see  
page 14 of this document) or online help.  
ii  
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Section 1  
Introducing the Merlin  
C777 Device  
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Section 1A  
Your Merlin C777 Device  
The Novatel Wireless Merlin C777 device is a dual-  
band wireless card. It enhances the functionality of  
your mobile computing devices by adding wireless  
connectivity to the Internet.  
Introducing the Merlin C777  
Device  
Your device fits into a PC Card or ExpressCard® slot  
(available on most notebook and some desktop  
computers).  
Your Merlin C777 Device (page 2)  
Package Contents (page 2)  
Care and Maintenance (page 3)  
Package Contents  
This section introduces your Merlin C777 device.  
Your Merlin C777 device package contains the  
following components:  
Sprint Mobile Broadband 2-in-1 Card Merlin C777  
Installation CD containing the Sprint SmartViewSM  
software  
Get Started guide (this document)  
2
Section 1A. Introducing the Merlin C777  
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Do not handle or operate the device while driving or  
operating a vehicle. Doing so may distract you from  
properly operating the vehicle. In some jurisdictions,  
operating communication devices while in control of  
a vehicle is a criminal offense.  
Care and Maintenance  
As with any electronic device, the Merlin C777 device  
must be handled with care to ensure reliable operation.  
Follow these guidelines in using and storing the  
device:  
The device should fit easily into an available PC Card  
or ExpressCard slot (by removing the integrated  
adapter). Forcing the device into a slot may damage  
the connector pins.  
Protect the device from liquids, dust, and excessive  
heat.  
When not installed in your computer, store the device  
in a safe place.  
Remove the device before storing or transporting  
your computer.  
When inserting or removing the device, always grip it  
by the sides rather than the end, as this prevents  
damage to the device’s antenna and connector.  
Section 1A. Introducing the Merlin C777  
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Section 2  
Setting Up and Using the  
Merlin C777 Device  
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If you don’t see your device listed, you will need to  
contact Sprint Customer Service to complete setting  
up the device on your account. Have the following  
available before calling:  
Section 2A  
Setting Up Your Sprint  
Account  
Your Sprint account information.  
The ESN number of your device (displayed on the  
back of the device and on the packaging).  
Setting Up Your Device On Your Sprint Account (page 6)  
Setting Up Your Device On Your  
Sprint Account  
Normally your device will be set up on your Sprint  
account at the time of purchase.  
To verify that your device is set up on your Sprint account:  
1. Log on to your account at www.sprint.com by  
entering your username and password.  
2. Confirm that the Merlin C777 device is on your  
account with a Mobile Broadband connection  
plan.  
6
Section 2A. Setting Up Your Sprint Account  
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Section 2B  
For information on using the Merlin C777 device with  
Linux, please see www.sprint.com/downloads.  
Note  
Installing the Software and  
Activating Your Device  
Installing the Software and Drivers  
on a Windows Computer  
Installing the Software and Drivers on a Windows  
Computer (page 7)  
System Requirements  
Installing the Software and Drivers on a Mac Computer  
(page 9)  
The Merlin C777 device is supported on:  
Windows Vista  
Inserting the Device (page 10)  
Windows XP with Service Pack 2 or later  
Windows 2000 with Service Pack 4  
Activating Your Merlin C777 Device (page 12)  
The installation process has two stages:  
Installing the Software and Drivers — Install the Sprint  
SmartView software and device drivers (for Windows,  
see page 7; for Mac, see page 9).  
Activating the Device — Sprint’s hands-free activation  
feature will automatically begin activating your device  
on the network (page 12).  
Section 2B. Installing the Software and Activating Your Device  
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7
   
1. Insert the Sprint SmartView installation CD into  
your computer’s CD-ROM or DVD-ROM drive.  
The installer should run automatically. If the setup  
program does not start, select Start > Run and  
enter d:\setup.exe, where d is your CD-ROM drive  
letter.  
Installing the Software and Drivers  
To install and run the card and accompanying Sprint  
SmartView software, you will need an available  
ExpressCard slot or a PC Card slot and a CD-ROM or  
DVD-ROM drive on your computer.  
2. Follow the onscreen instructions using the Next  
and Back buttons to navigate through the  
installation wizard, noting the following:  
Windows Vista and Windows 2000 users: You must  
log in with administrative privileges to install the  
software and drivers.  
Note  
Windows XP users: You may need to log in with  
administrative privileges, depending on your  
Windows configuration.  
In order to continue with the installation, you  
must click Yes to accept the terms of the License  
Agreement.  
You will be asked to choose between the new  
interface and the classic interface.  
As part of the installation process you may need to  
restart your computer; save any open documents.  
Please wait a few moments for the software and  
drivers to install.  
Do not insert your card until you have installed  
Sprint SmartView onto your computer or until  
instructed to do so by Sprint SmartView.  
Important  
Click Finish to complete the installation. You may  
be prompted to restart your computer to  
complete the installation.  
Proceed to “Inserting the Device” beginning on  
page 10.  
8
Section 2B. Installing the Software and Activating Your Device  
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To install and run the card and accompanying Sprint  
SmartView software on a Mac computer, you will need  
an available ExpressCard slot or PC Card slot and a  
CD-ROM or DVD-ROM.  
Installing the Software and Drivers  
on a Mac Computer  
System Requirements  
The Merlin C777 device is supported on Mac OS® X,  
version 10.4 or higher.  
Installing the Software and Drivers  
As part of the installation process you will be  
prompted to restart your computer; save any open  
documents first.  
Note  
To check your version, from the Apple menu (  
)
choose About This Mac. If your version is earlier, then:  
upgrading instructions.  
Do not insert your card until you have installed  
Sprint SmartView onto your computer or until  
instructed to do so by Sprint SmartView.  
Important  
– or –  
1. In Finder™, select Applications > System  
1. Insert the Sprint SmartView installation CD into  
your CD-ROM or DVD-ROM drive. The installer  
should launch automatically. If the setup program  
does not start, go to Finder and open the contents  
of the CD drive. Click to open Sprint SmartView  
Installer.mpkg.  
Preferences.  
2. Double-click the System Preferences icon.  
3. Double-click Software Update.  
4. Click Check Now.  
The Sprint SmartView software can also be  
downloaded from www.sprint.com/downloads.  
Note  
Section 2B. Installing the Software and Activating Your Device  
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9
 
2. Follow the onscreen instructions using the  
Continue and Go Back buttons to navigate through  
the installation wizard, noting the following:  
Inserting the Device  
Your device may be used in computers equipped  
with a Type II PCMCIA (PC Card) slot or an  
ExpressCard slot.  
In order to continue with the installation, you  
must accept the terms of the License  
Agreement.  
Click Install to load the software. You may be  
prompted to restart your computer to after the  
installation completes, if so, click Continue  
Installation.  
Inserting the Device into a PC Card Slot  
To use the device in a Type II PCMCIA (PC Card) slot,  
use the integrated adapter as follows.  
Insert the device, with the integrated adapter  
attached, into your computer’s PC Card slot,  
Sprint label facing up. (Do not forcefully insert the  
device, as this may damage it.)  
Click Restart to complete the installation when  
the Finish Up screen appears.  
Proceed to “Inserting the Device” beginning on  
page 10.  
10  
Section 2B. Installing the Software and Activating Your Device  
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3. Pull the device out of the adapter.  
Inserting the Device into an ExpressCard  
Slot  
To use the device in an ExpressCard slot, you must  
remove the integrated adapter as follows.  
1. Locate the locking mechanism on the bottom of  
the adapter.  
4. Insert the device into your computer’s ExpressCard  
slot, Sprint label facing up. (Do not forcefully insert  
the device, as this may damage it.)  
2. Push the lock slightly out.  
Section 2B. Installing the Software and Activating Your Device  
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Activating Your Merlin C777  
Device  
After you have successfully installed Sprint SmartView  
and while your device is connected to your computer,  
Sprint SmartView will inform you that hands-free  
activation has started and will periodically give you  
updates about activation status. No intervention is  
required on your part.  
If activation is successful, Sprint SmartView will  
display “Hands Free Activation Complete,” after which  
you are ready to connect to the network.  
12  
Section 2B. Installing the Software and Activating Your Device  
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Section 2C  
Starting the Software  
1. Double-click the program’s icon ( ) on your  
Using Your Merlin C777  
Device  
desktop.  
– or –  
Windows: Select Start > All Programs > Sprint > Sprint  
SmartView.  
Starting the Software (page 13)  
Mac: In Finder, select Applications > Sprint SmartView,  
and then double-click Sprint SmartView.  
Viewing the User Guide (page 14)  
Removing the Device (page 14)  
2. Sprint SmartView launches and the “Ready: Sprint  
Mobile Broadband” dialog appears.  
Using the Removable PC Card Adapter (page 14)  
External Antenna Connector (page 15)  
Contacting Sprint Customer Service (page 16)  
Troubleshooting (page 16)  
Section 2C. Using Your Merlin C777 Device  
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Viewing the User Guide  
Removing the Device  
The user guide provides detailed information on the  
Windows and Mac versions of the Sprint SmartView  
software.  
1. Exit the Sprint SmartView software if it is open.  
2. If your computer has a PC Card or ExpressCard  
ejector, use it to eject the device from the slot.  
In Windows, select Start > All Programs > Sprint >  
3. Remove the device from your computer’s PC  
Card or ExpressCard slot by gripping both sides  
of the device and pulling straight out.  
SmartView > User Guide.  
– or –  
Mac, in Finder, select Applications > Sprint  
SmartView > SmartView_User_Guide.pdf.  
When inserting or removing your device,  
always grip it by its sides, as this prevents  
damage to the device.  
WARNING  
Using the Removable PC Card  
Adapter  
For instructions on inserting the device into either a  
PC Card or an ExpressCard slot, see “Inserting the  
Device” on page 10.  
14  
Section 2C. Using Your Merlin C777 Device  
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This device is only authorized for use in laptop  
External Antenna Connector  
computers that are identical or substantially similar to  
those in its grant application. At least 8 inches (20  
centimeters) of separation between the device with an  
attached external antenna and the user’s body must be  
maintained at all times. In order to comply with FCC/IC  
regulations limiting both maximum RF output power,  
and human exposure to RF radiation, the maximum  
antenna gain must not exceed 6dBi in the Cellular or  
PCS bands of operation. If this device is intended for  
use in a portable device, you (the user) are responsible  
for separate approval to satisfy the SAR requirements  
of FCC Part 2.1093 and IC RSS-102/Safety Code 6.  
This Sprint Mobile Broadband device is equipped with  
an external antenna connector.  
Your device does not come with an external  
antenna.  
Note  
To access the external antenna connector  
Gently flip open the unlabeled rubber tab on the  
side of the device.  
The rubber tab is removable. If removed, place  
the tab in a secure location for future use.  
Note  
Section 2C. Using Your Merlin C777 Device  
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Contacting Sprint Customer  
Service  
Troubleshooting  
For a more complete listing of errors and possible  
solutions, please see the user guide or online Help.  
You may also visit www.sprint.com/support to find up-to-  
date FAQs, Troubleshooting Guide and User Guides  
specific to this device.  
You can reach Sprint Customer Service by:  
Logging on to your account at www.sprint.com.  
Calling us toll-free at 1-888-211-4727 (personal use)  
or 1-800-927-2199 (business use).  
Writing to us at Sprint Customer Service, P.O. Box  
8077, London, KY 40742.  
Problem/error  
Solution  
The device has no  
power.  
Ensure the following:  
The device is  
properly inserted.  
(The LED indicator is  
off.)  
The computer is  
turned on and not  
in suspend mode  
(Windows) or sleep  
mode (Mac).  
16  
Section 2C. Using Your Merlin C777 Device  
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Problem/error  
Solution  
No service is  
available.  
Try the following:  
Reorient your  
computer.  
(The LED indicator is  
red.)  
If you are inside a  
building or near a  
structure that may  
be blocking the  
signal, change the  
position or location  
of your computer.  
Check with Sprint —  
a network or  
account problem  
may be preventing  
the device from  
obtaining service.  
Section 2C. Using Your Merlin C777 Device  
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Section 3  
Technical Specifications,  
Regulatory and Safety  
Information, and Warranty  
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Section 3A  
LED Overview  
Your device has an LED light that operates as follows:  
Technical Specifications  
LED Overview (page 20)  
LED Status  
Indicates  
Environmental Specifications (page 22)  
Mechanical Specifications (page 22)  
Software Specifications (page 23)  
Transmitter Specifications (page 23)  
Receiver Specifications (page 24)  
Hardware Specifications (page 24)  
Miscellaneous (page 25)  
Off (no light)  
The device has no  
power. The device may  
not be completely  
inserted into the  
computer.  
This section describes the LED indicators and various  
specifications of your Merlin C777 device.  
20  
Section 3A. Technical Specifications  
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LED Status  
Indicates  
LED Status  
Indicates  
Red  
No service is available. If  
this state persists, try the  
following:  
Green (solid)  
The device is powered  
but is not transmitting or  
receiving data.  
Try reorienting your  
computer.  
Green (blinking  
slowly)  
The device is powered  
and is searching for the  
network.  
If you are inside a  
building or near a  
structure that may be  
blocking the signal,  
change the position or  
location of your  
Green (intermittent  
blinking)  
The device is powered,  
connected, and is  
sending or receiving  
data.  
computer.  
Check with Sprint — a  
network or account  
problem may be  
Blue  
The device is roaming.  
preventing the device  
from obtaining service.  
Amber  
Error; reset device.  
Section 3A. Technical Specifications  
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21  
Environmental Specifications  
Mechanical Specifications  
Operating  
temperature  
0° C to 55° C  
Dimensions  
(W x D x H)  
120 mm x 54 mm x 19 mm  
(32° F to 131° F)  
Weight  
47 g/1.65 oz  
N/A  
Storage  
temperature  
-20° C to 65° C  
(-4° F to 149° F)  
Battery pack  
LED  
Humidity  
5% to 90% within  
Yes  
operating temperature  
Antenna  
Internal  
Vibration stability  
Drop  
5 Hz to 500 Hz, 0.1 octave/  
second  
1 meter drop, no damage  
– fully operational  
22  
Section 3A. Technical Specifications  
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Software Specifications  
Transmitter Specifications  
CDMA  
specification  
EVDO Rev A  
Type of  
multiplexing  
EVDO and 1xRTT  
7-10 dBm  
Data service  
SMS (IS-637)  
IOTA  
Supported  
Normal output  
power  
Currently not supported  
Supported  
TX Max power  
Frequency range  
Frequency stability  
Bandwidth  
23 dBm  
1850 MHz to 1919 MHz  
Compliant with CDG1  
1.25 MHz  
OTAPA  
(IS-683A)  
Supported  
PRL (preferred  
roaming list)  
Supported  
Occupied  
bandwidth  
1.25 MHz  
Authentication  
NAM  
Supported  
1
Modulation  
method  
O-QPSK/HPSK  
.944  
Mobile IP  
Supported  
Waveform quality  
Section 3A. Technical Specifications  
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23  
   
Conducted  
spurious emission  
Complies with Title 47,  
Part 24 of the FCC Rules  
Inter-modulation  
spuriousresponse  
attenuation  
Complies with CDG  
stage 1  
Common RF  
impedance  
50 ohms  
Common RF  
impedance  
50 ohms  
Receiver Specifications  
Hardware Specifications  
Type of receiving  
Frequency range  
Bandwidth  
EVDO and 1xRTT  
Interface type  
PCMCIA and  
ExpressCard  
1930 MHz to 1990 MHz  
1.25 MHz  
Common air  
interface  
1xEVDO Rev A  
Occupied  
bandwidth  
1.25 MHz  
Channel spacing  
Chipset  
50 kHz  
Modulation  
method  
O-QPSK/HPSK  
-104 dBm  
QUALCOMMTM QSC6085  
Transmitting (max.  
data rate)  
Forward link: 3.1 Mbps  
Reverse link: 1.8 Mbps  
Receiver  
sensitivity  
24  
Section 3A. Technical Specifications  
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Supply voltage  
Battery  
500 mA  
N/A  
Charger (charging  
time)  
N/A  
Communication  
ports  
PCMCIA and  
ExpressCard  
Voice capability  
GPS capability  
Not supported  
Supported  
Miscellaneous  
Certification and  
approval  
FCC (parts 2, 22, & 24,  
SAR), UL, CDG, etc.  
Section 3A. Technical Specifications  
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25  
 
Section 3B  
Regulatory Notices  
This device is designed to be activated on the Sprint  
network and has a software programming lock that, in  
part, protects many of the device's features and  
functions against tampering and unauthorized  
reprogramming. This device will work with Sprint  
services—service plans and other services/options  
must be purchased separately. Operates within the  
Sprint CDMA frequency band of 800 MHz/1.9 GHz.  
This device will not operate on any iDEN network.  
Coverage is not available everywhere. Product meets  
current FCC Radio Frequency Emission Exposure  
Guidelines. FCC Equipment Authorization ID number:  
PKRNVWCC760.  
Regulatory Information  
Regulatory Notices (page 26)  
Trademarks (page 29)  
Copyright (page 29)  
Limitation of Liability (page 30)  
Additional Information and Updates (page 30)  
This section contains important regulatory notices  
about your Merlin C777 device, and also patent and  
other information.  
Federal Communications Commission  
Notice (FCC – United States)  
Electronic devices, including computers  
and wireless modems, generate RF energy  
incidental to their intended function and are  
therefore subject to FCC rules and regulations.  
26  
Section 3B. Regulatory Information  
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This equipment has been tested to, and found to be  
within the acceptable limits for a Class B digital device,  
pursuant to part 15 of the FCC Rules and Industry  
Canada ICES-003. These limits are designed to  
provide reasonable protection against harmful  
interference when the equipment is operated in a  
residential environment. This equipment generates  
radio frequency energy and is designed for use in  
accordance with the manufacturer’s user manual.  
However, there is no guarantee that interference will not  
occur in any particular installation. If this equipment  
causes harmful interference to radio or television  
reception, which can be determined by turning the  
equipment off and on, you are encouraged to try to  
correct the interference by one or more of the following  
measures:  
This device complies with Part 15 of the Federal  
Communications Commission (FCC) Rules. Operation  
is subject to the following two conditions:  
1. This device may not cause harmful interference.  
2. This device must accept any interference received,  
including interference that may cause undesired  
operation.  
WARNING: DO NOT ATTEMPT TO SERVICE THE WIRELESS  
COMMUNICATION DEVICE YOURSELF. SUCH ACTION MAY  
VOID THE WARRANTY. THE MERLIN C777 DEVICE IS FACTORY  
TUNED. NO CUSTOMER CALIBRATION OR TUNING IS  
REQUIRED. CONTACT SPRINT TECHNICAL SUPPORT FOR  
INFORMATION ABOUT SERVICING YOUR WIRELESS  
COMMUNICATION DEVICE.  
FCC CAUTION: Any changes or modification not  
expressly approved by the party responsible for  
compliance could void the user's authority to operate  
this equipment.  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and  
the receiver.  
MODIFICATIONS: The FCC requires that you be notified  
that any changes or modifications made to this device  
that are not expressly approved by Sprint may void  
your authority to operate the equipment.  
Connect the equipment into an outlet on a circuit  
different from that to which the receiver is connected.  
Consult the dealer or an experienced radio/television  
technician for help.  
This device is approved for use in normal size  
notebook computers only (typically with 12-inch or  
Section 3B. Regulatory Information  
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27  
larger display screens). To comply with FCC RF  
exposure requirements, this modem should not be  
used in configurations that cannot maintain at least 1  
cm (approximately 0.39" or 10 mm) from users and  
bystanders; for example, in certain notebook and  
tablet computers and configurations where the USB  
connectors are unable to provide or ensure the  
necessary separation is available between the  
modem and its users to satisfy compliance.  
that were developed by independent scientific  
organizations through periodic and thorough  
evaluation of scientific studies. The standards include  
a substantial safety margin designed to assure the  
safety of all persons, regardless of age and health.  
The exposure standard for wireless devices including  
mobile cards and wireless modems uses a unit of  
measurement known as the Specific Absorption Rate,  
or SAR. Tests for SAR are conducted using standard  
operating positions reviewed by the FCC with the  
device under test transmitting at its highest certified  
power level in all frequency bands. Although the SAR  
is determined at the highest certified power level, the  
actual SAR level of the device while operating can be  
well below the maximum value. This is because the  
device is designed to operate at multiple power levels  
so as to use only the power required to reach the  
network. In general, the closer you are to a wireless  
base station antenna, the lower the power output.  
RF Exposure/Specific Absorption Rate  
(SAR) Information  
This product has been evaluated for SAR and meets  
the FCC Guidelines for exposure to radio waves.  
FCC Equipment Authorization ID: PKRNVWCC760  
Your wireless modem is a radio transmitter and  
receiver. It is designed and manufactured not to  
exceed the exposure limits for radio frequency (RF)  
energy set by the Federal Communications  
Commission (FCC) of the U.S. Government. These  
limits are part of comprehensive guidelines and  
establish permitted levels of RF energy for the general  
population. The guidelines are based on standards  
Before this device is made available for sale to the  
public, it must be tested and certified to the FCC that it  
does not exceed the limit established by the  
government-adopted requirement for safe exposure.  
The tests are performed in positions and locations (for  
28  
Section 3B. Regulatory Information  
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example, at the ear or worn on the body) as required  
by the FCC for each model.  
Trademarks  
THE FCC HAS GRANTED AN EQUIPMENT  
AUTHORIZATION FOR THIS WIRELESS MODEM WITH  
ALL REPORTED SAR LEVELS EVALUATED AS IN  
COMPLIANCE WITH THE FCC RF EXPOSURE  
GUIDELINES. THE HIGHEST SAR VALUE FOR THIS  
MODEM WHEN TESTED FOR COMPLIANCE AGAINST  
FCC STANDARDS WAS 1.179 W/KG USER-LAP  
POSITION.  
Sprint and the logo are trademarks of Sprint.  
Novatel Wireless, Merlin, and the Novatel Wireless logo  
are trademarks of Novatel Wireless.  
Windows is a registered trademark of Microsoft  
Corporation.  
Mac OS is a trademark of Apple Inc., registered in the  
United States and other countries.  
QUALCOMM® is a registered trademark of QUALCOMM  
Incorporated.  
All other marks are the property of their respective  
owners.  
Copyright  
©2009 Sprint. Sprint and the logo are trademarks of  
Sprint. Other marks are the property of their respective  
owners.  
Section 3B. Regulatory Information  
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29  
Notwithstanding the foregoing, in no event shall  
Novatel Wireless and/or its affiliates aggregate liability  
arising under or in connection with the Novatel  
Wireless product, regardless of the number of events,  
occurrences, or claims giving rise to liability, be in  
excess of the price paid by the purchaser for the  
Novatel Wireless product.  
Patents and Licenses  
Visit www.novatelwireless.com/patents for a complete  
list of all Novatel Wireless patents.  
Limitation of Liability  
Additional Information and  
Updates  
The information in this manual is subject to change  
without notice and does not represent a commitment  
on the part of Novatel Wireless. NOVATEL WIRELESS  
AND ITS AFFILIATES SPECIFICALLY DISCLAIM  
LIABILITY FOR ANY AND ALL DIRECT, INDIRECT,  
SPECIAL, GENERAL, INCIDENTAL, CONSEQUENTIAL,  
PUNITIVE OR EXEMPLARY DAMAGES INCLUDING,  
BUT NOT LIMITED TO, LOSS OF PROFITS OR  
REVENUE OR ANTICIPATED PROFITS OR REVENUE  
ARISING OUT OF THE USE OR INABILITY TO USE  
ANY NOVATEL WIRELESS PRODUCT, EVEN IF  
NOVATEL WIRELESS AND/OR ITS AFFILIATES HAS  
BEEN ADVISED OF THE POSSIBILITY OF SUCH  
DAMAGES OR THEY ARE FORESEEABLE OR FOR  
CLAIMS BY ANY THIRD PARTY.  
For up-to-date product descriptions, documentation,  
application notes, firmware upgrades, troubleshooting  
tips, and press releases, visit www.sprint.com.  
30  
Section 3B. Regulatory Information  
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the Merlin C777 device to transmit or receive such  
data.  
Section 3C  
Important Safety Information  
Safety and Hazards  
Important Notice (page 31)  
Do not operate the Merlin C777 device in areas where  
blasting is in progress, where explosive atmospheres  
may be present, near medical equipment, life support  
equipment, or any equipment which may be  
susceptible to any form of radio interference. In such  
areas, the Merlin C777 device MUST BE POWERED  
OFF. It can transmit signals that could interfere with this  
equipment.  
Safety and Hazards (page 31)  
Important Notice  
Because of the nature of wireless communications,  
transmission and reception of data can never be  
guaranteed. Data may be delayed, corrupted (i.e., have  
errors), or be totally lost. Although significant delays or  
losses of data are rare when wireless devices such as  
the Merlin C777 device are used in a normal manner  
with a well constructed network, they should not be  
used in situations where failure to transmit or receive  
data could result in damage of any kind to the user or  
any other party, including but not limited to personal  
injury, death, or loss of property. SPRINT SPECTRUM  
L.P. accepts no responsibility for damages of any kind  
resulting from delays or errors in data transmitted or  
received using the Merlin C777 device or for failure of  
Do not operate the Merlin C777 device in any aircraft,  
whether the aircraft is on the ground or in flight. In  
aircraft, the Merlin C777 device MUST BE POWERED  
OFF. When operating, it can transmit signals that could  
interfere with various onboard systems.  
The driver or operator of any vehicle should not  
operate the Merlin C777 device while in control of a  
vehicle. Doing so will detract from the driver or  
operator’s control and operation of that vehicle. In  
some jurisdictions, operating such communications  
devices while in control of a vehicle is an offense.  
Section 3C. Important Safety Information  
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31  
     
customary manner, environmental conditions not  
conforming to Novatel Wireless’ specification, of  
failure to follow prescribed installation, operating and  
maintenance procedures, (II) defects, errors or  
nonconformity’s in the Product due to modifications,  
alterations, additions or changes not made in  
accordance with Novatel Wireless’ specifications or  
authorized by Novatel Wireless, (III) normal wear and  
tear, (IV) damage caused by force of nature or act of  
any third person, (V) shipping damage, (VI) service or  
repair of Product by the purchaser without prior  
written consent from Novatel Wireless’ (VII) products  
designated by Novatel Wireless as beta site test  
samples, experimental, developmental, reproduction,  
sample, incomplete or out of specification Products,  
or (VIII) returned products if the original identification  
marks have been removed or altered.  
Section 3D  
Novatel Wireless Limited  
Warranty and Liability  
Novatel Wireless warrants for the 12 month period  
immediately following receipt of the Product by  
Purchaser that the Product will be free from defects in  
material and workmanship under normal use. THESE  
WARRANTIES ARE EXPRESSLY IN LIEU OF ALL  
OTHER WARRANTIES, EXPRESS OR IMPLIED,  
INCLUDING, WITHOUT LIMITATION, ALL IMPLIED  
WARRANTIES OF MERCHANTABILITY AND FITNESS  
FOR A PARTICULAR PURPOSE.  
The exclusive remedy for a claim under this warranty  
shall be limited to the repair or replacement, at  
Novatel Wireless’ option, of defective or non-  
conforming materials, parts or components. The  
foregoing warranties do not extend to (I) non  
conformities, defects or errors in the Products due to  
accident, abuse, misuse or negligent use of the  
Products or use in other than a normal and  
32  
Section 3D. Novatel Wireless Limited Warranty and Liability  
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