Before Use >
4
Before Use
Congratulations on your purchase of this Sony VAIO® computer and welcome to the on-screen User Guide. Sony has
combined leading-edge technology in audio, video, computing, and communications to provide you with a state-of-the-art
computing experience.
!
External views illustrated in this manual may look slightly different from those of your computer.
How to find specifications
Some features, options, and supplied items may not be available on your computer.
To find out about the configuration of your computer, visit the Sony online support web site at the following URLs:
❑ For customers in USA
❑ For customers in Canada
❑ For customers in Spanish-speaking Latin American countries or areas
❑ For customers in Brazil
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Before Use >
Finding More about Your VAIO Computer
5
Finding More about Your VAIO Computer
This section provides support information about your VAIO computer.
1. Printed Documentation
❑ Quick Start Guide — An overview of components connection, set-up information, etc.
❑ Recovery, Backup and Troubleshooting Guide
❑ Safety Information — Safety guidelines and owner information.
✍
Before activating the wireless functions such as the wireless LAN and Bluetooth technology, read the Safety Information carefully.
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Before Use >
Finding More about Your VAIO Computer
6
2. On-screen Documentation
❑ VAIO User Guide — General information of your VAIO computer including support and troubleshooting information.
To access VAIO User Guide, click Start , All Programs, and VAIO Manual.
❑ Help and Support — General information and technical assistance for your VAIO computer.
To access Help and Support:
1
2
Click Start and Help and Support.
Choose from the following categories to find the answers you need.
Get started with my VAIO Get help with Internet and wireless setup, security setup, personalizing your VAIO computer, creating
Recovery Media, and more.
Use my VAIO
Get assistance with your VAIO computer by accessing useful information such as interactive VAIO tutorials,
how-to articles, the VAIO technology page, specifications, and system and software information. The
available information varies depending on the model you purchased.
You can find useful documentation such as general and model specific user guide on your VAIO computer.
Troubleshoot my VAIO
Maintain and troubleshoot your VAIO computer with the VAIO Care, system restore, backup and recovery,
and contact Sony support.
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Before Use >
Finding More about Your VAIO Computer
7
❑ Program help files — May be included with the preinstalled software programs on your computer. You may be able to
access the help files from the help menu on a specific program.
❑ SmartWi™ Connection Utility Help (On selected models only) — Information about setting up Bluetooth®, wireless LAN,
GPS, and wireless WAN functions.
Some features and options may not be available on your computer.
See the specifications to find out about the configuration of your computer.
To access this on-screen guide:
1
2
Click Start, All Programs, and SmartWi Connection Utility.
Click SmartWi Connection Utility Help.
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Before Use >
Finding More about Your VAIO Computer
8
3. Support Web Sites
❑ Sony online support web site
The Sony online support web site provides instant access to information on commonly encountered problems. Type a
description of the problem and the Knowledge Database searches for the corresponding solutions online.
❑ For customers in USA
❑ For customers in Canada
❑ For customers in Spanish-speaking Latin American countries or areas
❑ For customers in Brazil
❑ Operating system online support web site
Your computer comes preinstalled with a Microsoft Windows operating system. For operating system support, you can
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Before Use >
Finding More about Your VAIO Computer
9
4. Customer Information Center
If you do not find the information you are looking for at our site, you may call Sony directly. You can find the contact numbers
on the Sony online support web site. In order to receive the fastest and most efficient services, have the following information
readily available:
1
Your VAIO computer model
You can find it at the lower right corner of the display on the computer.
Your computer's serial number
2
You can find it on the bottom, the back panel, or inside the battery compartment of your Sony VAIO computer. The serial
number is the last 7 digits of the number below the barcode.
3
4
5
The operating system on your computer
The hardware component or the software program that is causing the problem
A brief description of the problem
5. In Store Service & Support (available in USA only)
Make an appointment with a Sony certified technician at a U.S. Sony Style store and get personalized service and support
for your VAIO computer. Sony Style Backstage Technicians can assist with the setup of your new VAIO computer, system
optimization, data rescue, and any repair service you might need.
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Before Use >
Ergonomic Considerations
10
Ergonomic Considerations
You will be using your computer as a portable device in a variety of environments. Whenever possible, you should attempt
to take account of the following ergonomic considerations for both stationary and portable environments:
❑ Position of your computer – Place the computer directly in front of you. Keep your forearms horizontal, with your wrists
in a neutral, comfortable position while using the keyboard or the pointing device. Let your upper arms hang naturally at
your sides. Take frequent breaks while using your computer. Excessive use of the computer may strain eyes, muscles, or
tendons.
❑ Furniture and posture – Sit in a chair with good back support. Adjust the level of the chair so your feet are flat on the
floor. A footrest may make you more comfortable. Sit in a relaxed, upright posture and avoid slouching forward or leaning
far backwards.
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Before Use >
Ergonomic Considerations
11
❑ Viewing angle of the computer display – Use the display tilting feature to find the best position. You can reduce eye
strain and muscle fatigue by adjusting the tilt of the display to the proper position. Adjust the brightness level of the display
as well.
❑ Lighting – Choose a location where windows and lights do not cause glare and reflection on the display. Use indirect
lighting to avoid bright spots on the display. Proper lighting adds to your comfort and work efficiency.
❑ Positioning an external display – When using an external display, set the display at a comfortable viewing distance.
Make sure the display screen is at or slightly below eye level when you are sitting in front of the monitor.
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Getting Started >
12
Getting Started
This section describes how to get started using your VAIO computer.
!
Before starting your computer for the first time, do not connect any other hardware that did not originally come with your computer. Upon completion,
connect one device (for example, a printer, an external hard disk drive, a scanner, and so on) at a time, following the manufacturer's instructions.
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Getting Started >
Locating Controls and Ports
13
Locating Controls and Ports
Take a moment to identify the controls and ports shown on the following pages.
!
The appearance of your computer may be different from those illustrated in this manual due to variations in specifications.
Front
*1
Measures ambient light intensity for automatically adjusting the
LCD brightness to an optimum level.
*1
H Built-in speakers (stereo)
I Built-in microphone (monaural)
*2
*1
Your computer is equipped with either of the buttons.
*2
On selected models only.
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Getting Started >
Locating Controls and Ports
16
Left
B Air vent
C Security slot
*1
*2
*3
*1
On models with the NVIDIA video controller, there may be no sound from an
output device connected to the HDMI output port for the first few seconds
after playback starts. This does not indicate a malfunction.
*2
*3
Not functional when your computer is attached to the docking station.
Compliant with the USB 2.0 standard and supports high-/full-/low- speeds.
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Getting Started >
About the Indicator Lights
18
About the Indicator Lights
Your computer is equipped with the following indicator lights:
Indicator
Functions
Power 1
Illuminates in green while the computer is in Normal mode, blinks slowly in orange while the computer is in Sleep
mode, and turns off when the computer is turned off or enters Hibernate mode.
Illuminates while the battery pack is charging. See Charging the Battery Pack (page 24) for more information.
Charge
Media Access
Illuminates while data access to a memory card, such as "Memory Stick" and an SD memory card, is in
progress. (Do not place the computer into Sleep mode or turn it off while this indicator light is lit.) When the
indicator light is unlit, the memory card is not in use.
Built-in MOTION EYE camera
Illuminates while the built-in camera is in use.
Illuminates while data access to the built-in storage device or the optical disc drive is in progress. Do not place
the computer into Sleep mode or turn it off while this indicator light is lit.
Disc drive
Press the Num Lk key to activate the numeric keypad. Press it a second time to deactivate the numeric keypad.
The numeric keypad is not active when the indicator light is unlit.
Num lock
Caps lock
Press the Caps Lock key to type letters in uppercase. Letters appear in lowercase if you press the Shift key
while the indicator light is lit. Press the key a second time to turn off the indicator light. Normal typing resumes
when the Caps lock indicator light is turned off.
Press the Fn+Scr Lk keys to change how you scroll the display. Normal scrolling resumes when the Scroll lock
indicator light is turned off. The Scr Lk key functions differently depending on the program you are using and
does not work with all programs.
Scroll lock
WIRELESS
Illuminates while one or more wireless options are enabled.
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Getting Started >
Connecting a Power Source
19
Connecting a Power Source
You can use either an AC adapter or a rechargeable battery pack for supplying power to your computer.
Using the AC Adapter
While your computer is directly connected to an AC power source and has a battery pack installed, it uses power from the
AC outlet.
✍
Use only the supplied AC adapter for your computer.
To use the AC adapter
1
2
3
Plug one end of the power cord (1) into the AC adapter (3).
Plug the other end of the power cord into an AC outlet (2).
Plug the cable from the AC adapter (3) into the DC IN port (4) on the computer.
!
The shape of the DC In plug varies depending on the AC adapter.
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Getting Started >
Connecting a Power Source
20
✍
To disconnect your computer completely from an AC power source, unplug the AC adapter from the AC outlet.
Make sure that an AC outlet is easily accessible.
If you do not intend to use your computer for an extended period of time, place the computer into Hibernate mode. See Using Hibernate Mode (page
31).
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Getting Started >
Using the Battery Pack
21
Using the Battery Pack
The battery pack supplied with your computer is not fully charged at the time of delivery.
Installing/Removing the Battery Pack
To install the battery pack
1
2
Turn off the computer and close the LCD screen lid.
Slide the battery LOCK switch (1) inward.
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Getting Started >
Using the Battery Pack
22
3
Slide the battery pack diagonally into the battery compartment until the projection (2) on either side of the battery
compartment fits into the U-shaped cut (3) on either side of the battery pack.
4
5
Push the battery pack down into the compartment until it clicks into place.
Slide the battery LOCK switch outward to secure the battery pack on the computer.
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Getting Started >
Using the Battery Pack
23
To remove the battery pack
!
You will lose all unsaved data if you remove the battery pack while your computer is on and not connected to the AC adapter.
1
2
3
Turn off the computer and close the LCD screen lid.
Slide the battery LOCK switch (1) inward.
Slide and hold the battery RELEASE latch (2) inward, put your fingertip underneath the tab (3) on the battery pack, and
lift the battery pack in the direction of the arrow, and then slide it away from the computer.
!
This computer is designed to operate only with genuine Sony battery packs.
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Getting Started >
Using the Battery Pack
24
Charging the Battery Pack
The battery pack supplied with your computer is not fully charged at the time of delivery.
To charge the battery pack
1
2
Install the battery pack.
Connect the computer to a power source with the AC adapter.
The charge indicator light is on while the battery pack is charging. When the battery pack charges close to the maximum
charge level you selected, the charge indicator turns off.
Charge indicator status
Meaning
Lit in orange
The battery pack is charging.
Blinks along with the green
power indicator
The battery pack is running out of power.
(Normal mode)
Blinks along with the orange
power indicator
The battery pack is running out of power.
(Sleep mode)
Blinks fast in orange
A battery error has occurred due to a failed battery
pack or an unlocked battery pack.
!
Charge the battery pack as described in this manual from your first battery charge.
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Getting Started >
Using the Battery Pack
25
✍
Keep the battery pack in your computer while it is directly connected to an AC power source. The battery pack continues to charge while you are using
the computer.
When the battery pack is running out of power and both the charge and power indicator lights blink, you should either connect the AC adapter to
recharge the battery pack or shut down your computer and install a fully charged battery pack.
Your computer is supplied with a lithium ion battery pack and can be recharged any time. Charging a partially discharged battery pack does not affect
the life of battery.
While some software applications or peripheral devices are in use, your computer may not enter Hibernate mode even when the remaining battery life
becomes short. To avoid loss of data while the computer is running on the battery, you should save your data frequently and manually activate a power
management mode, such as Sleep or Hibernate.
If the battery pack runs out of power while the computer is in Sleep mode, you will lose all unsaved data. Going back to the previous work state is
impossible. To avoid loss of data, you should save your data frequently.
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Getting Started >
Using the Battery Pack
26
Checking the Battery Charge Capacity
The battery charge capacity gradually decreases as the number of battery charging increases or the duration of use of the
battery pack extends. To get the most out of the battery pack, check the battery charge capacity and change the battery
settings.
To check the battery charge capacity
1
2
Click Start, All Programs, and VAIO Control Center.
Click Power Management and Battery.
✍
Additionally, you can enable the battery care function to extend the life of the battery pack.
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Getting Started >
Using the Battery Pack
27
Extending the Battery Life
When your computer is running on battery power, you can extend the battery life using the following methods.
❑ Decrease the LCD brightness of your computer screen.
❑ Change the power saving settings on the Power Options. See Using the VAIO Power Management (page 121) for more
information.
❑ Set the wallpaper in Long Battery Life Wallpaper Setting as your desktop background with the VAIO Control Center.
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Getting Started >
Shutting Down Your Computer Safely
28
Shutting Down Your Computer Safely
To avoid losing unsaved data, be sure to shut down your computer properly, as described below.
To shut down your computer
1
2
3
Turn off any peripherals connected to the computer.
Save your data and close all running software applications.
Click Start and the Shut down button.
After a short time, the computer automatically turns off. Make sure the power indicator light turns off.
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Getting Started >
Using the Power Saving Modes
29
Using the Power Saving Modes
You can take advantage of the power management settings to conserve battery life. In addition to the normal operating mode,
your computer has two distinct power saving modes to suit your preference: Sleep and Hibernate.
!
If you do not intend to use your computer for an extended period of time while it is disconnected from an AC power source, place the computer into
Hibernate mode or turn it off.
If the battery pack runs out of power while your computer is in Sleep mode, you will lose all unsaved data. Going back to the previous work state is
impossible. To avoid loss of data, you should save your data frequently.
Mode
Description
Normal mode
This is the normal state of your computer while it is in use. The green power indicator light is lit while the
computer is in this mode.
Sleep mode
Sleep mode turns off the LCD screen and places the built-in storage device(s) and the CPU into a low power
consumption mode. The orange power indicator light blinks slowly while your computer is in this mode. Your
computer comes out of Sleep mode quicker than out of Hibernate mode. However, Sleep mode uses more
power than Hibernate mode.
Hibernate mode
While your computer is in Hibernate mode, the state of the system is saved on the built-in storage device(s) and
power is turned off. Even when the battery pack runs out of power, no data will be lost. The power indicator light
is unlit while your computer is in this mode.
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Getting Started >
Using the Power Saving Modes
30
Using Sleep Mode
To activate Sleep mode
Click Start, the arrow
next to the Shut down button, and Sleep.
To return to Normal mode
❑ Press any key.
❑ Press the power button on your computer.
!
If you press and hold the power button for more than four seconds, your computer will turn off automatically. You will lose all unsaved data.
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Getting Started >
Using the Power Saving Modes
31
Using Hibernate Mode
To activate Hibernate mode
Press the Fn+F12 keys.
Alternatively, you can click Start, the arrow next to the Shut down button, and Hibernate.
!
Do not move your computer before its power indicator light turns off.
To return to Normal mode
Press the power button.
!
If you press and hold the power button for more than four seconds, your computer will turn off automatically.
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Getting Started >
Keeping Your Computer in Optimum Condition
32
Keeping Your Computer in Optimum Condition
Updating Your Computer
Be sure to update your VAIO computer with the following software applications for enhancing your computer's efficiency,
security, and functionality.
The VAIO Update automatically notifies you of new updates available on the Internet, and downloads and installs them on
the computer.
❑ Windows Update
Click Start, All Programs, and Windows Update and then follow the on-screen instructions.
❑ VAIO Update 5
Click Start, All Programs, and VAIO Update 5 and then follow the on-screen instructions.
!
Your computer must be connected to the Internet to download the updates.
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Getting Started >
Keeping Your Computer in Optimum Condition
33
Keeping the Antivirus Software Updated
You can keep the Internet security software programs current with the latest updates by downloading and installing the
updates from the web site of the manufacturer.
!
Your computer must be connected to the Internet to download the updates.
❑ When using the McAfee:
1
2
3
Click Start, All Programs, McAfee, and McAfee SecurityCenter.
Click the update tab and select the option to check for updates.
Follow the on-screen instructions to complete the updates.
❑ When using the Norton Internet Security:
1
2
Click Start, All Programs, Norton Internet Security, and LiveUpdate or Norton Internet Security.
Follow the on-screen instructions to complete the updates.
✍
See the help file included with your software program for more information.
!
The actual procedure may be different from the above depending on updates installed on your computer. In such a case, follow the on-screen
instructions.
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Getting Started >
Keeping Your Computer in Optimum Condition
34
Using the VAIO Care
With the VAIO Care, you can regularly conduct performance checks and tune-ups on your computer to keep it running at an
optimum level. Launch the VAIO Care whenever a problem is found on your computer. The VAIO Care will provide
appropriate measures to solve the problem.
To launch the VAIO Care
❑ On models with the ASSIST button
Press the ASSIST button while your computer is on.
❑ On models without the ASSIST button
Click Start, All Programs, VAIO Care, and VAIO Care.
!
Do not press the ASSIST button while the computer is in Hibernate mode.
✍
See the help file included with the VAIO Care for more information.
On models with the ASSIST button, pressing the ASSIST button while the computer is off launches the VAIO Care Rescue. The VAIO Care Rescue can
be used to recover your computer in case of emergency, for example, when the Windows does not start.
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Using Your VAIO Computer >
Using the Keyboard
36
Using the Keyboard
Your keyboard has additional keys that perform model-specific tasks.
Combinations and Functions with the Fn Key
✍
Some keyboard functions can be used only after the operating system is finished launching.
Combination/Feature
Fn + % (F2): muting
Function
Turns on and off the built-in speakers or the headphones.
Fn + 2 (F3/F4): volume control
Changes the built-in speaker volume level.
To increase the volume, keep pressing the Fn+F4 keys or press the Fn+F4 keys and then the
M or , key.
To decrease the volume, keep pressing the Fn+F3 keys or press the Fn+F3 keys and then the
m or < key.
Fn + 8 (F5/F6): brightness control
Changes the LCD brightness of your computer screen.
To increase lighting intensity, keep pressing the Fn+F6 keys or press the Fn+F6 keys and then
the M or , key.
To decrease lighting intensity, keep pressing the Fn+F5 keys or press the Fn+F5 keys and then
the m or < key.
Switches the display output between your computer screen and an external display. Press the
Enter key to select the display output.
Fn +
/T (F7): display output
!
If you disconnect a display cable from your computer while an external display is selected as the display
output destination, the computer screen goes blank. In such a case, press the F7 key twice while holding
down the Fn key, and then press the Enter key to switch the display output to the computer screen.
Use of multiple monitors may not be supported depending on the connected external display.
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Using Your VAIO Computer >
Using the Keyboard
37
Combination/Feature
Function
Changes the size of an image or a document displayed on some software.
To make the view look smaller and further away (zoom out), press the Fn+F9 keys.
To make the view look bigger and closer (zoom in), press the Fn+F10 keys.
See the help file included with the VAIO Control Center for more information.
Fn +
/
(F9/F10): zooming
Provides the lowest level of power consumption. When you execute this command, the states
of the system and the connected peripheral devices are saved to the built-in storage device and
the system power is turned off. To return the system to its original state, use the power button
to turn on the power.
Fn +
(F12): hibernation
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Using Your VAIO Computer >
Using the Keyboard
38
Changing the Backlit Keyboard Settings
Some features and options may not be available on your computer.
If your computer is equipped with a backlit keyboard, you can set the keyboard light to automatically turn on and off according
to ambient light intensity.
Additionally, you can set a time period to turn off the keyboard backlight after inactivity of keyboard operations.
To change the backlit keyboard settings
1
2
Click Start, All Programs, and VAIO Control Center.
Click Keyboard and Mouse and Backlit KB.
✍
Ambient light intensity is measured by the ambient light sensor. Blocking the ambient light sensor may turn on the keyboard backlight.
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Using Your VAIO Computer >
Using the Touch Pad
39
Using the Touch Pad
You can point to, select, drag, and scroll objects on the screen using the touch pad.
Action
Point
Description
Slide your finger on the touch pad (1) to place the pointer (2) on an item or object.
Press the left button (3) once.
Click
Double-click
Right-click
Drag
Press the left button twice in a row.
Press the right button (4) once. With many applications, this action displays a context-sensitive shortcut menu (if any).
Slide your finger on the touch pad while pressing the left button.
Scroll
Slide your finger along the right edge of the touch pad to scroll vertically. Slide your finger along the bottom edge to scroll
horizontally. Once vertical or horizontal scrolling is engaged, you can move your finger in circles on the touch pad to
keep scrolling without taking the finger off the touch pad (the scroll function is available only with applications that
support a touch pad scroll feature).
Flick
Slide two fingers linearly in quick motion on the touch pad. On web browser software or image viewer software, you can
flick left to move backward and flick right to move forward.
Pinch
With some software applications, you can pinch on the touch pad with two fingers for zooming. Pinch open to zoom in
or pinch close to zoom out.
✍
You can disable/enable the touch pad while a mouse is connected to your computer. To change the touch pad settings, use the VAIO Control Center.
!
Be sure to connect a mouse before disabling the touch pad. If you disable the touch pad before connecting a mouse, you will be able to use only the
keyboard for pointer operations.
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Using Your VAIO Computer >
Using Special-function Buttons
40
Using Special-function Buttons
Your computer is equipped with special buttons to help you use specific functions of the computer.
Some features and options in this section may not be available on your computer.
See the specifications to find out about the configuration of your computer.
Special-function button
Functions
Launches the Media Gallery or turns the volume on and off, depending on your model.
VAIO button
Launches the VAIO Care while the computer is on.
While the computer is off, the ASSIST button launches the VAIO Care Rescue.
*
ASSIST button
!
Do not press the ASSIST button while the computer is in Hibernate mode.
®
*
®
Intel Wireless Display button
Launches the Intel Wireless Display. When used with a wireless display adapter unit (not supplied), you
can wirelessly connect your computer with a TV or projector.
Z Drive eject button
Ejects the drive tray.
*
Your computer is equipped with either of the buttons.
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Using Your VAIO Computer >
Using the Built-in Camera
41
Using the Built-in Camera
Your computer is equipped with a built-in MOTION EYE camera.
With the appropriate image capture software, you can perform the following operations:
❑ Capture still images and movies
❑ Sense and capture object movements for monitoring purposes
❑ Edit captured data
✍
Turning on the computer activates the built-in camera.
Video calls are possible with the appropriate software.
!
Launching or exiting your instant messaging or video editing software does not activate or deactivate the built-in camera.
Do not place your computer into Sleep or Hibernate mode while you are using the built-in camera.
To use the image capture software
1
2
Click Start, All Programs, ArcSoft WebCam Companion 3, and WebCam Companion 3.
Click your desired icon in the main window.
For detailed information on how to use the software, see the help file included with the software.
✍
When capturing an image or a movie in a dark place, click the Capture icon in the main window, and then click the WebCam Settings icon and select
the low light or low light compensation option in the properties window.
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Using Your VAIO Computer >
Using the Optical Disc Drive
42
Using the Optical Disc Drive
Your computer is equipped with an optical disc drive.
Some features and options in this section may not be available on your computer.
See the specifications to find out about the configuration of your computer.
To insert a disc
1
2
Turn on the computer.
Press the drive eject button (1) to open the drive.
The drive tray slides out.
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Using Your VAIO Computer >
Using the Optical Disc Drive
43
3
Place a disc in the middle of the drive tray with the label side facing upward and gently push it down until the disc clicks
into place.
!
Do not exert pressure on the drive tray. Be sure to hold the bottom of the drive tray when placing/removing a disc onto/from the tray.
4
Close the drive tray by pushing it in gently.
!
Do not remove the optical disc while your computer is in a power saving mode (Sleep or Hibernate). Be sure to bring the computer back into Normal
mode before removing the disc.
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Using Your VAIO Computer >
Using the Optical Disc Drive
44
Supported Discs
Your computer plays and records CDs, DVDs, and Blu-ray Disc™ media, depending on the model you purchased.
See the reference chart below to find out which type of optical disc drive supports which types of media.
PR: playable and recordable
P: playable but not recordable
–: not playable or recordable
*3
CD-ROM
CD-R/RW DVD-ROM DVD-R/RW DVD+R/
RW
DVD+R DL DVD-R DL DVD-
BD-ROM
BD-R/RE
*1 *2
(Double
Layer)
(Dual
Layer)
RAM
*5
DVD SuperMulti Drive P
P
P
PR
PR
PR
PR
PR
PR
PR
PR
PR
PR
–
–
PR
PR
*5
*5
*4
Blu-ray Disc™ Drive
with DVD SuperMulti
P
P
P
PR
Blu-ray Disc™ ROM
Drive with
P
PR
PR
PR
PR
PR
P
P
PR
DVD SuperMulti
*1
The DVD SuperMulti Drive on your computer does not support the DVD-RAM cartridge. Use non-cartridge discs or discs with a removable cartridge.
*2
Writing data to single-sided DVD-RAM discs (2.6 GB) compliant with DVD-RAM Version 1.0 is not supported.
DVD-RAM Version 2.2/12X-SPEED DVD-RAM Revision 5.0 disc is not supported.
*3
*4
The Blu-ray Disc drive on your computer does not support BD-RE Disc media in Version 1.0 format and Blu-ray Disc media with a cartridge.
Supports writing data to BD-R Part1 Version 1.1/1.2/1.3 discs (single-layer discs with the capacity of 25 GB, dual-layer discs with the capacity of 50 GB) and BD-RE
Part1 Version 2.1 discs (single-layer discs with the capacity of 25 GB, dual-layer discs with the capacity of 50 GB).
*5
Writing data to Ultra Speed CD-RW discs is not supported.
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Using Your VAIO Computer >
Using the Optical Disc Drive
45
!
This unit is designed to playback discs that conform to the Compact Disc (CD) standard. DualDiscs and some music discs encoded with copyright
protection technologies do not conform to the Compact Disc (CD) standard. Therefore, these discs may not be compatible with this unit.
When you buy pre-recorded or blank discs for use with your VAIO computer, be sure to read the notices on the disc package carefully to check both
playback and recording compatibility with your computer's optical disc drives. Sony does NOT guarantee the compatibility of VAIO optical disc drives
with discs that are not compliant with the official "CD," "DVD," or "Blu-ray Disc" standard. USING NON-COMPLIANT DISCS CAN CAUSE FATAL DAMAGE
TO YOUR VAIO COMPUTER OR CREATE SOFTWARE CONFLICTS AND CAUSE SYSTEM HANGING.
For inquiries about disc formats, contact the individual publisher of the pre-recorded disc or the manufacturer of the recordable disc.
✍
8 cm disc writing is not supported.
!
To play copyright protected Blu-ray Disc media continually, update the AACS key. The AACS key update requires Internet access.
As with other optical media devices, circumstances may limit compatibility or prevent Blu-ray Disc media playback. VAIO computers may not support
movie playback on packaged media recorded in AVC or VC1 formats at high bit rates.
Region settings are required for some contents of DVD and BD-ROM Disc media. If the region setting on the optical disc drive does not match the
region coding on the disc, playback is not possible.
Unless your external display is compliant with the High-bandwidth Digital Content Protection (HDCP) standard, you cannot play or view the contents
of copyright protected Blu-ray Disc media.
Some content may restrict video output to standard definition or prohibit analog video output. When you output video signals through digital
connections, such as an HDMI connection or a DVI connection, it is strongly recommended that a digital HDCP compliant environment be implemented
for optimum compatibility and viewing quality.
Exit all memory-resident utility software before playing or writing a disc as it may cause the computer to malfunction.
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Using Your VAIO Computer >
Using the Optical Disc Drive
46
Notes on Using the Optical Disc Drive
Notes on writing data to a disc
❑ Only use circular discs. Do not use discs in any other shape (star, heart, card, etc.), as this may damage the optical disc
drive.
❑ Do not strike or shake your computer while the optical disc drive is writing data to a disc.
❑ Do not plug or unplug the power cord or the AC adapter while the optical disc drive is writing data to a disc.
❑ Do not attach or disconnect your computer to or from the docking station* (optional) while the optical disc drive is writing
data to a disc.
*Available only for models with a docking station connector. See the specifications to find out whether your model is equipped with the docking station
connector.
Notes on playing discs
To achieve optimum performance of disc playback, you should follow these recommendations:
❑ Some CD players and computer optical disc drives may not be able to play audio CDs created with the CD-R or CD-RW
media.
❑ Some DVD players and computer optical disc drives may not be able to play DVDs created with the DVD+R DL, DVD-R
DL, DVD+R, DVD+RW, DVD-R, DVD-RW, or DVD-RAM media.
❑ When your computer is equipped with a Blu-ray Disc drive, Blu-ray Disc playback is available on your computer. However,
the drive may not be able to play some Blu-ray Disc content, or the computer may become unstable during Blu-ray Disc
playback. To play content normally, download and install the latest updates for the WinDVD BD using the VAIO Update.
❑ Depending on system environment, you may find sound interruptions and/or dropped frames during AVC HD playback.
❑ Do not place your computer into either of the power saving modes while your computer is playing a disc.
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Using Your VAIO Computer >
Using the Optical Disc Drive
47
Notes on region codes
Region code indicators are labeled on the discs or packages to indicate in which region and on what type of player you can
play the disc. If the region code indicates "all," you can play this disc in most regions of the world. If the region code for your
residence area is different from the label, you cannot play the disc on your computer.
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Using Your VAIO Computer >
Using the Optical Disc Drive
48
Playing Discs
To play a disc
1
Insert a disc into the optical disc drive.
!
Connect the AC adapter to the computer and close all running software applications before playing a disc.
2
If nothing appears on the desktop, click Start, All Programs, and your desired software to play the disc.
For instructions on how to use the software, see the help file included with the software.
Copying Files to Discs
To copy files to a disc
1
Insert a recordable disc into the optical disc drive.
!
Connect the AC adapter to the computer and close all running software applications before copying files to a disc.
2
If nothing appears on the desktop, click Start, All Programs, and your desired disc burning software to copy files to the
disc.
For instructions on how to use the software, see the help file included with the software.
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Using Your VAIO Computer >
Using "Memory Stick"
49
Using "Memory Stick"
"Memory Stick" is a compact, portable, and versatile IC recording media especially designed for exchanging and sharing
digital data with compatible products, such as digital cameras, mobile phones, and other devices. Because it is removable,
it can be used for external data storage.
Before You Use "Memory Stick"
The "Memory Stick Duo" slot on your computer can accommodate the following sizes and types of media:
❑ "Memory Stick Duo"
❑ "Memory Stick PRO Duo"
❑ "Memory Stick PRO-HG Duo"
!
Your computer supports only Duo-size "Memory stick", and does not support standard-size "Memory Stick".
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Using Your VAIO Computer >
Using "Memory Stick"
51
3
Carefully slide "Memory Stick" into the slot until it clicks into place.
Do not force the media into the slot.
✍
If "Memory Stick" does not go into the slot easily, remove it gently and verify you are inserting it in the proper direction.
When you insert "Memory Stick" into the slot for the first time, you may be prompted to install driver software. If prompted, follow the on-screen
instructions to install the software.
"Memory Stick" is automatically detected by your system and the contents of "Memory Stick" are displayed. If nothing appears on the desktop, click
Start, Computer, and double-click the "Memory Stick" icon.
The "Memory Stick" icon will appear in the Computer window after you insert "Memory Stick" into the slot.
!
Before using "Memory Stick Micro" ("M2"), be sure to insert it into an "M2" Duo adaptor. If you insert the media directly into the "Memory Stick Duo"
slot without the adaptor, you may not be able to remove it from the slot.
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Using Your VAIO Computer >
Using "Memory Stick"
52
To remove "Memory Stick"
!
Do not remove "Memory Stick" while the Media Access indicator light is lit. If you do, you may lose data. Large volumes of data may take time to load,
so make sure the indicator light is unlit before removing "Memory Stick".
1
2
3
Locate the "Memory Stick Duo" slot.
Check that the Media Access indicator light is unlit.
Push in "Memory Stick" toward the computer and release.
"Memory Stick" ejects.
4
Pull "Memory Stick" out of the slot.
!
Be sure to remove "Memory Stick" gently, or it may pop out unexpectedly.
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Using Your VAIO Computer >
Using "Memory Stick"
53
Formatting "Memory Stick"
To format "Memory Stick"
"Memory Stick" is formatted by default and is ready for use.
If you want to reformat the media with your computer, follow these steps.
!
Be sure to use the device that is designed to format the media and supports "Memory Stick" when formatting the media.
Formatting "Memory Stick" erases the entire data stored on the media. Before formatting the media, make sure that it does not contain your valuable
data.
Do not remove "Memory Stick" from the slot while formatting. This could cause a malfunction.
Locate the "Memory Stick Duo" slot.
1
2
3
4
5
Carefully slide "Memory Stick" into the slot until it clicks into place.
Click Start and Computer.
Right-click the "Memory Stick" icon and select Format.
Click Restore device defaults.
!
The size of the allocation unit and file system may change.
Do not select NTFS from the File system drop-down list as it may cause a malfunction.
✍
The formatting process will be completed more quickly if you select Quick Format in Format options.
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Using Your VAIO Computer >
Using "Memory Stick"
55
Notes on Using "Memory Stick"
❑ Your computer has been tested and found compatible with Sony branded "Memory Stick" with capacity of up to 32 GB
that are available as of May 2010. However, not all "Memory Stick" are guaranteed of compatibility.
❑ Be sure to hold "Memory Stick" with the arrow pointing in the correct direction as you insert it into the slot. To avoid
damaging your computer or the media, do not force "Memory Stick" into the slot if you cannot insert it smoothly.
❑ Use care when inserting or removing "Memory Stick" from the slot. Do not force it in or out of the slot.
❑ Inserting "Memory Stick" with multiple conversion adaptors is not guaranteed of compatibility.
❑ "MagicGate" is the general name of the copyright protection technology developed by Sony. Use "Memory Stick" with the
"MagicGate" logo to take advantage of this technology.
❑ Except for your personal use, it is against the copyright law to use any audio and/or image data you recorded without prior
consent from the respective copyright holders. Accordingly, "Memory Stick" with such copyrighted data can be used only
within the law.
❑ Do not insert more than one "Memory Stick" into the slot. Improper insertion of the media may damage both your
computer and the media.
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Using Your VAIO Computer >
Using Other Modules / Memory Cards
56
Using Other Modules / Memory Cards
Using the ExpressCard Module
Your computer is equipped with an ExpressCard/34 slot* for transferring data among digital cameras, camcorders, music
players, and other audio/video devices. This slot can only accommodate an ExpressCard/34 (34 mm wide) module*.
*
Referred to as the ExpressCard slot and the ExpressCard module in this manual.
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Using Your VAIO Computer >
Using Other Modules / Memory Cards
57
To insert an ExpressCard module
!
Your computer is supplied with a slot protector in the ExpressCard slot. Remove the slot protector before you use the slot.
1
2
3
4
5
Locate the ExpressCard slot.
Push the ExpressCard slot protector so that the protector pops out.
Gently take hold of the ExpressCard slot protector and pull it out of the slot.
Hold the ExpressCard module with the arrow pointing toward the slot.
Carefully slide the ExpressCard module into the slot until it clicks into place.
Do not force it into the slot.
✍
If the module does not go into the slot easily, remove it gently and verify you are inserting it in the proper direction.
Make sure you use the most recent driver software provided by the ExpressCard module manufacturer.
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Using Your VAIO Computer >
Using Other Modules / Memory Cards
58
To remove an ExpressCard module
!
Insert the ExpressCard slot protector to block any particles from entering the slot when not using an ExpressCard module. Before moving your
computer, be sure to insert the ExpressCard slot protector into the slot.
✍
You can skip steps 1 to 4 when:
- your computer is off.
- the Safely Remove Hardware and Eject Media icon is not displayed on the taskbar.
- the hardware you want to unplug is not displayed in the Safely Remove Hardware and Eject Media window.
1
2
3
4
5
6
Locate the ExpressCard slot.
Click the Safely Remove Hardware and Eject Media icon on the taskbar.
Select the hardware you want to unplug.
Follow the on-screen instructions for removing the ExpressCard module.
Push in the ExpressCard module toward the computer so that the module pops out.
Gently take hold of the ExpressCard module and pull it out of the slot.
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Using Your VAIO Computer >
Using Other Modules / Memory Cards
59
Using the SD Memory Card
Your computer is equipped with an SD memory card slot. You can use this slot to transfer data among digital cameras,
camcorders, music players, and other audio/video devices.
Before you use the SD memory card
The SD memory card slot on your computer can accommodate the following memory cards:
❑ SD memory card
❑ SDHC memory card
❑ SDXC memory card
For the latest information on compatible memory cards, see Finding More about Your VAIO Computer (page 5) to visit the
appropriate support web site.
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Using Your VAIO Computer >
Using Other Modules / Memory Cards
60
To insert an SD memory card
1
2
3
Locate the SD memory card slot.
Hold the SD memory card with the arrow pointing toward the slot.
Carefully slide the SD memory card into the slot until it clicks into place.
Do not force the card into the slot.
✍
When you insert the SD memory card into the slot for the first time, you may be prompted to install driver software. If prompted, follow the on-screen
instructions to install the software.
The SD memory card icon will appear in the Computer window after you insert the card into the slot.
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Using Your VAIO Computer >
Using Other Modules / Memory Cards
61
To remove an SD memory card
1
2
3
Locate the SD memory card slot.
Check that the Media Access indicator light is unlit.
Push in the SD memory card toward the computer and release.
The SD memory card ejects.
4
Pull the SD memory card out of the slot.
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Using Your VAIO Computer >
Using Other Modules / Memory Cards
62
Notes on Using Memory Cards
General notes on using the memory card
❑ Be sure to use memory cards that are compliant with the standards supported by your computer.
❑ Be sure to hold the memory card with the arrow pointing in the correct direction as you insert it into the slot. To avoid
damaging your computer or the media, do not force the memory card into the slot if you cannot insert it smoothly.
❑ Use care when inserting or removing the memory card from the slot. Do not force it in or out of the slot.
❑ Do not remove the memory card while the media access indicator light is lit. If you do, you may lose data.
❑ Do not attempt to insert a memory card or memory card adaptor of a different type into the memory card slot. An
incompatible memory card or memory card adaptor may cause difficulty in removing from the slot and can cause damage
to your computer.
Notes on using the SD memory card
❑ Your computer has been tested and found compatible only with major memory cards available as of May 2010. However,
not all memory cards are guaranteed of compatibility.
❑ SD memory cards (up to 2 GB), SDHC memory cards (up to 32 GB), and SDXC memory cards (up to 64 GB) have been
tested and found compatible with your computer.
❑ The SD memory card slot on your computer does not support the high-speed data transfer feature of the SDXC memory
card.
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Using Your VAIO Computer >
Using the Internet
63
Using the Internet
Before using the Internet, you need to sign up with an Internet Service Provider (ISP) and set up devices required for
connecting your computer to the Internet.
The following types of Internet connection services may be available from your ISP:
❑ Fiber to the Home (FTTH)
❑ Digital Subscriber Line (DSL)
❑ Cable modem
❑ Satellite
❑ Dial-up
For detailed information on devices required for Internet access and how to connect your computer to the Internet, ask your
ISP.
✍
To connect your computer to the Internet using the wireless LAN function, you need to set up the wireless LAN network. See Using the Wireless LAN
(page 65) for more information.
!
When you connect your computer to the Internet, be sure to take appropriate security measures to protect the computer against online threats.
Depending on the service contract with your ISP, you may need to connect an external modem device, for example a USB telephone modem, a DSL
modem, or a cable modem, to your computer to connect to the Internet. For detailed instructions on connection setups and modem configuration, see
the manual that came with your modem.
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Using Your VAIO Computer >
Using the Network (LAN)
64
Using the Network (LAN)
You can connect your computer to 1000BASE-T/100BASE-TX/10BASE-T type networks with a LAN cable. Connect one end
of a LAN cable (not supplied) to the network (LAN) port on the computer or the optional docking station and the other end to
your network. For detailed settings and devices required for LAN access, ask your network administrator.
✍
You can connect your computer to any network without changing the default settings.
When your computer is attached to the optional docking station, you need to select which network (LAN) port to use. Follow the on-screen instructions.
!
Do not plug a telephone cable into the network (LAN) port on your computer.
If the network (LAN) port is connected to one of the telephone lines mentioned below, high electric current to the port may cause damage, overheating,
or fire.
- Home (intercom speakerphone) or business-use telephone lines (multi-line business telephone)
- Public telephone subscriber line
- Private branch exchange (PBX)
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Using Your VAIO Computer >
Using the Wireless LAN
65
Using the Wireless LAN
The Wireless LAN (WLAN) allows your computer to connect to a network through a wireless connection.
The WLAN uses the following IEEE 802.11a/b/g/n standard, which specifies the type of technology used.
See the specifications to find out about the configuration of your computer.
WLAN standard
IEEE 802.11a
Frequency band
5 GHz
Remarks
-
IEEE 802.11b/g
2.4 GHz
The IEEE 802.11g standard provides higher-speed communications than the IEEE 802.11b
standard.
IEEE 802.11n
5 GHz/2.4 GHz
On models compliant with the IEEE 802.11b/g/n standard, only the 2.4 GHz band can be used.
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Using Your VAIO Computer >
Using the Wireless LAN
66
Notes on Using the Wireless LAN Function
General notes on using the wireless LAN function
❑ In some countries or regions, using WLAN products may be restricted by the local regulations (e.g. limited number of
channels).
❑ The IEEE 802.11a standard and the IEEE 802.11n standard are not available on ad-hoc networks.
❑ The 2.4 GHz band, with which wireless LAN devices work, is used by various devices. Although the wireless LAN devices
use the technology to minimize radio interference from other devices that use the same band, such radio interference may
cause slower communication speeds and narrower communication ranges or communication failures.
❑ The communication speed and range may vary depending on the following conditions:
❑ Distance between communication devices
❑ Existence of obstacles between devices
❑ Device configuration
❑ Radio conditions
❑ Ambient environment that includes existence of walls and materials of such walls
❑ Software in use
❑ Communications may be cut off depending on radio conditions.
❑ Actual communication speed may not be as fast as the one displayed on your computer.
❑ Deploying WLAN products compliant with different standards that use the same band on the same wireless network may
reduce the communication speed due to radio interference. Taking this into consideration, WLAN products are designed
to reduce the communication speed to ensure communications with another WLAN product if it is compliant with a
different standard that uses the same band. When the communication speed is not as fast as expected, changing the
wireless channel on the access point may increase the communication speed.
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Using Your VAIO Computer >
Using the Wireless LAN
67
Note on the data encryption
The WLAN standard includes the encryption methods: Wired Equivalent Privacy (WEP), which is a security protocol, Wi-Fi
Protected Access 2 (WPA2), and Wi-Fi Protected Access (WPA). Proposed jointly by the IEEE and Wi-Fi Alliance, both WPA2
and WPA are specifications of standards based on interoperable security enhancements that increase the level of data
protection and access control for existing Wi-Fi networks. WPA is designed to be forward compatible with the IEEE 802.11i
specification. It utilizes the enhanced data encryption Temporal Key Integrity Protocol (TKIP) in addition to user authentication
using 802.1X and Extensible Authentication Protocol (EAP). Data encryption protects the vulnerable wireless link between
clients and access points. Besides that, there are other typical LAN security mechanisms to ensure privacy, such as:
password protection, end-to-end encryption, virtual private networks, and authentication. WPA2, the second generation of
WPA, provides stronger data protection and network access control and is also designed to secure all versions of 802.11
devices, including 802.11b, 802.11a, 802.11g, and 802.11n standards, multi-band and multi-mode. In addition, based on the
ratified IEEE 802.11i standard, WPA2 provides government grade security by implementing the National Institute of
Standards and Technology (NIST) FIPS 140-2 compliant AES encryption algorithm and 802.1X-based authentication. WPA2
is backward compatible with WPA.
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Using Your VAIO Computer >
Using the Wireless LAN
68
Starting Wireless LAN Communications
You first need to establish wireless LAN communications between your computer and an access point (not supplied). See
Windows Help and Support for more information.
!
For details on how to select the channel that will be used by the access point, see the manual that came with your access point.
To start wireless LAN communications
!
The following wireless connection utilities may not be installed on the model you purchased.
❑ On models with the VAIO Smart Network
1
Make sure an access point is set up.
See the manual that came with your access point for more information.
2
3
4
Turn on the WIRELESS switch.
Click the VAIO Smart Network icon on the taskbar.
Click the switch next to your desired wireless option(s) to toggle it to On in the VAIO Smart Network window.
Make sure the WIRELESS indicator light turns on.
!
5 GHz band wireless LAN communications, available on selected models only, are disabled by default. To enable 5 GHz band communication, you need
to select the option to use the 5 GHz band or both the 2.4 GHz and 5 GHz bands from the drop-down list for Wireless LAN Settings in the VAIO Smart
Network settings window.
5
6
Click
or
on the taskbar.
Select the desired access point and click Connect.
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Using Your VAIO Computer >
Using the Wireless LAN
69
❑ On models with the SmartWi Connection Utility
!
Be sure to turn on the WIRELESS switch before starting the wireless LAN function.
To start the wireless LAN function, you first need to set up the wireless LAN function. Use the SmartWi Connection
Utility to set up the wireless LAN function. See the SmartWi Connection Utility Help for more information.
To access this on-screen guide:
1
2
Click Start, All Programs, and SmartWi Connection Utility.
Click SmartWi Connection Utility Help.
✍
For WPA-PSK or WPA2-PSK authentication, you must enter a passphrase. The passphrase is case sensitive and must be a text string between 8 and
63 characters in length or a hexadecimal string of 64 characters.
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Using Your VAIO Computer >
Using the Wireless LAN
70
Stopping Wireless LAN Communications
To stop wireless LAN communications
!
The following wireless connection utilities may not be installed on the model you purchased.
❑ On models with the VAIO Smart Network
Click the switch next to Wireless LAN to toggle it to Off in the VAIO Smart Network window.
❑ On models with the SmartWi Connection Utility
Click the switch next to Wi-Fi to toggle it to OFF in the SmartWi Connection Utility window.
!
Turning off the wireless LAN function while accessing remote documents, files, or resources may result in data loss.
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Using Your VAIO Computer >
Using the Bluetooth Function
71
Using the Bluetooth Function
You can establish wireless communications between your computer and other Bluetooth® devices such as another computer
or a mobile phone. You can transfer data between these devices without cables at a range of up to 33 feet / 10 meters in an
open area.
Bluetooth Security
The Bluetooth wireless technology has an authentication function, which allows you to determine with whom you choose to
communicate. With the authentication function, you can prevent any anonymous Bluetooth devices from accessing your
computer.
The first time two Bluetooth devices communicate, a common passkey (a password required for authentication) should be
determined for both devices to be registered. Once a device is registered, there is no need to re-enter the passkey.
✍
The passkey can be different each time, but must be the same at both ends.
For certain devices, such as a mouse, no passkey can be entered.
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Using Your VAIO Computer >
Using the Bluetooth Function
72
Communicating with Another Bluetooth Device
You can connect your computer to a Bluetooth device such as another computer, a mobile phone, a PDA, a headset, a
mouse, or a digital camera without the use of any cables.
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Using Your VAIO Computer >
Using the Bluetooth Function
73
To communicate with another Bluetooth device
!
The following wireless connection utilities may not be installed on the model you purchased.
❑ On models with the VAIO Smart Network
To communicate with another Bluetooth device, you first need to set up the Bluetooth function. For information on setting
up and using the Bluetooth function, see Windows Help and Support.
1
2
3
Turn on the WIRELESS switch.
Click the VAIO Smart Network icon on the taskbar.
Click the switch next to Bluetooth to toggle it to On in the VAIO Smart Network window.
Make sure the WIRELESS indicator light turns on.
❑ On models with the SmartWi Connection Utility
!
Be sure to turn on the WIRELESS switch before starting the Bluetooth function.
To communicate with another Bluetooth device, you first need to set up the Bluetooth function. Use the SmartWi
Connection Utility to set up the Bluetooth function. See the SmartWi Connection Utility Help for more information.
To access this on-screen guide:
1
2
Click Start, All Programs, and SmartWi Connection Utility.
Click SmartWi Connection Utility Help.
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Using Your VAIO Computer >
Using the Bluetooth Function
74
Stopping Bluetooth Communications
To stop Bluetooth communications
!
The following wireless connection utilities may not be installed on the model you purchased.
❑ On models with the VAIO Smart Network
1
2
Turn off the Bluetooth device that is communicating with your computer.
Click the switch next to Bluetooth to toggle it to Off in the VAIO Smart Network window.
❑ On models with the SmartWi Connection Utility
1
2
Turn off the Bluetooth device that is communicating with your computer.
Click the switch next to Bluetooth to toggle it to OFF in the SmartWi Connection Utility window.
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Using Your VAIO Computer >
Using the Bluetooth Function
75
Notes on Using the Bluetooth Function
❑ The data transfer rate varies, depending on the following conditions:
❑ Obstacles, such as walls, located between devices
❑ Distance between devices
❑ Material used in walls
❑ Proximity to microwaves and cordless telephones
❑ Radio frequency interference and other environmental conditions
❑ Device configuration
❑ Type of software application
❑ Type of operating system
❑ Use of both wireless LAN and Bluetooth functions at the same time on your computer
❑ Size of file being exchanged
❑ Large files may occasionally be corrupted during continuous transfer due to limitations of the Bluetooth standard and
electromagnetic interference in the environment.
❑ All Bluetooth devices must be certified to make sure that the applicable standard requirements are maintained. Even if
standards are met, individual device performance, specifications, and operation procedures can vary. Data exchange may
not be possible in all situations.
❑ Video and audio may not be synchronized if you play videos on your computer with audio output from a connected
Bluetooth device. This is a frequent occurrence with Bluetooth technology and does not indicate a malfunction.
❑ The 2.4 GHz band, with which Bluetooth devices or wireless LAN devices work, is used by various devices. Although
Bluetooth devices use the technology to minimize radio interference from other devices that use the same band, such
radio interference may cause slower communication speeds and shorter distances or communication failures.
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Using Your VAIO Computer >
Using the Bluetooth Function
76
❑ The Bluetooth function may not work with other devices, depending on the manufacturer or the software version employed
by the manufacturer.
❑ Connecting multiple Bluetooth devices to your computer may cause channel congestion, resulting in poor performance
of the devices. This is normal with Bluetooth technology and does not indicate a malfunction.
❑ High-speed communications between your computer and Bluetooth devices are available when they are compliant with
Bluetooth Core Specification Version 3.0 High Speed (HS). For the high-speed communications, enable both the wireless
LAN and Bluetooth functions on the computer.
See the specifications to find out about the configuration of your computer.
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Using Your VAIO Computer >
Using Fingerprint Authentication
77
Using Fingerprint Authentication
Your computer may be equipped with a fingerprint sensor to provide you with additional convenience.
Some features and options in this section may not be available on your computer.
See the specifications to find out about the configuration of your computer.
Once you have registered your fingerprint(s), the fingerprint authentication function offers:
❑ A substitute for password entry
If you have registered your fingerprints for your user account, you can substitute fingerprint authentication for
password entry when logging onto Windows.
If you have set the power-on password (page 110), you can substitute fingerprint authentication for password entry
when starting your computer.
❑ Password Bank for quick web site access
Once you have registered your user information (user accounts, passwords, etc.) for web sites in the Password Bank,
you can substitute fingerprint authentication for entering information required to access the password-protected web sites.
For detailed information, see the help file included with the Protector Suite.
!
You may not be able to use the Password Bank feature depending on the web site you access.
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Using Your VAIO Computer >
Using Fingerprint Authentication
78
❑ Archive encryption
❑ File Safe feature to encrypt/decrypt data
With the File Safe feature, you can create an encrypted archive to include a file and/or folder for protection against
unauthorized access. The encrypted archive can be decrypted or unlocked for included file/folder access by swiping
your finger across the fingerprint sensor or entering the backup password you specified for encryption.
❑ Personal Safe feature
With the Personal Safe feature, you can encrypt contents of any protected folder on the desktop or the built-in storage
device. The encrypted folder will be hidden from other users sharing your computer.
❑ Application launcher function for quick application access
The application launcher feature is available on your computer for launching your preferred application (executable file)
that is assigned to one of your fingers with a registered fingerprint. Once you have assigned an application to your finger,
you can launch the assigned application simply by swiping the finger across the fingerprint sensor.
❑ Strong Password Generator function
The Strong Password Generator function allows you to enhance computer security by generating a strong password
resistant to dictionary attacks. The generated password can be registered in the Password Bank.
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Using Your VAIO Computer >
Using Fingerprint Authentication
79
Registering a Fingerprint
To use the fingerprint authentication function, you must register your fingerprint(s) in your computer.
✍
Set the Windows password on your computer before registration. See Setting the Windows Password (page 114) for the detailed instructions.
To register a fingerprint
1
2
3
Click Start, All Programs, Protector Suite, and Control Center.
Read an end user license agreement thoroughly and click Accept.
Follow the on-screen instructions.
✍
For detailed information, see the help file.
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Using Your VAIO Computer >
Using Fingerprint Authentication
80
If you have failed to register a fingerprint, follow these steps to try again.
1
Place the top joint of your finger on the fingerprint sensor (1).
2
Swipe your finger perpendicularly across the fingerprint sensor.
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Using Your VAIO Computer >
Using Fingerprint Authentication
81
!
Place your fingertip flat in the center of the fingerprint sensor.
Scan your fingerprint from the top joint of the finger to the fingertip.
Keep your finger in contact with the fingerprint sensor while swiping.
Fingerprint registration may fail if you move your finger too quickly or too slowly. Let the fingerprint sensor take about one second to scan your
fingerprint.
You may not be able to register and/or have your fingerprint(s) recognized if your finger is too dry or wet, wrinkled, injured, dirty, etc.
Register more than one fingerprint in case that the fingerprint sensor fails to recognize the fingerprint.
Be sure to clean your fingertip(s) and the fingerprint sensor before swiping in order to keep good recognition performance.
You can register only the limited number of fingerprints for logging onto your system using the Power-on Security feature (page 82). The maximum
number of fingerprints you can register varies depending on the data amount of each fingerprint.
You can also select the fingerprint you want to use for the Power-on Security feature later.
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Using Your VAIO Computer >
Using Fingerprint Authentication
82
Logging Onto Your System
To use the fingerprint authentication function in place of a password entry to log onto your system, you need to set the power-
on, hard disk, and Windows passwords and configure your computer for fingerprint authentication.
For detailed information, see the help file included with the Protector Suite.
Logging onto Windows
If you have registered your fingerprints for your user account, you can substitute fingerprint authentication for Windows
password entry. To log onto Windows, swipe the registered finger across the fingerprint sensor when the Windows log-on
screen appears.
Power-on Security feature
If you have set the power-on password (page 110) and/or the hard disk password (page 116), you can substitute fingerprint
authentication for password entry when starting your computer.
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Using Your VAIO Computer >
Using Fingerprint Authentication
83
Erasing the Registered Fingerprints
Before disposing of your computer or transferring it to a third person, it is strongly recommended you erase the fingerprint
data registered on the fingerprint sensor after erasing the data stored on your built-in storage device.
To erase the registered fingerprints
1
2
Turn on the computer.
Press the F2 key when the VAIO logo appears.
The BIOS setup screen appears. If the screen does not appear, restart the computer and press the F2 key several times
when the VAIO logo appears.
3
4
5
Press the < or , key to select Security to display the Security tab.
Press the m key to select Clear Fingerprint Data and press the Enter key.
At the confirmation prompt, select Continue and press the Enter key.
The fingerprint data registered on the fingerprint sensor is erased automatically after your system restarts.
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Using Peripheral Devices >
Connecting a Docking Station
85
Connecting a Docking Station
Attaching a docking station enables you to connect additional peripherals to your computer, such as a printer and an external
display.
Your computer may not be equipped with a docking station connector depending on the model you purchased.
See the specifications to find out about the configuration of your computer.
A docking station is not supplied with your computer and is available as an optional accessory.
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Using Peripheral Devices >
Connecting a Docking Station
86
Locating Ports on the Docking Station
A DC IN indicator
Illuminates while the docking station is powered.
*1
F Network (LAN) port (1000BASE-T / 100BASE-TX / 10BASE-T)
*2
*1
Compliant with the USB 2.0 standard and support high-/full-/low- speeds.
*2
Functional only on models with the NVIDIA video controller.
!
The docking station can be powered only through the AC adapter supplied with the docking station. Do not unplug the AC adapter from the docking
station and the AC outlet while using the docking station. This may cause data damage or hardware malfunctions.
Simultaneous use of the following ports is not possible.
- HDMI output port on your computer
- DVI-D port on the docking station
- MONITOR port on the docking station
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Using Peripheral Devices >
Connecting a Docking Station
87
Attaching Your Computer to the Docking Station
!
Be sure to install the battery pack before attaching your computer to the docking station.
To attach your computer to the docking station
!
Be sure to use the AC adapter supplied with the docking station.
Do not move your computer when it is attached to the docking station. This may detach the docking station and cause damage to both units.
Disconnect all peripherals from the computer.
1
2
3
Plug one end of the power cord (1) into the AC adapter (2) and the other end into an AC outlet.
Plug the cable connected to the AC adapter (2) into the DC IN port (3) on the docking station (4).
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Using Peripheral Devices >
Connecting a Docking Station
90
Disconnecting Your Computer from the Docking Station
!
Make sure that no devices connected to the docking station are in use before disconnecting your computer.
Do not disconnect your computer from the docking station while the IN USE indicator light is lit. Disconnecting the computer while the IN USE indicator
is lit may result in loss of unsaved data or a failure of the computer.
When the battery pack is running out of power, disconnecting your computer from the docking station may result in loss of unsaved data.
Do not disconnect your computer from the docking station during video playback. Be sure to close video playback software before disconnection.
Once you have completed the steps in To disconnect your computer from the docking station (page 91), be sure to take your computer off the docking
station. Use of the computer while on the docking station may cause unstable operations.
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Using Peripheral Devices >
Connecting a Docking Station
91
To disconnect your computer from the docking station
1
Press the UNDOCK button (1) and wait until the IN USE indicator light (2) turns off.
✍
If the IN USE indicator is unlit, you do not have to press the UNDOCK button.
Pressing the UNDOCK button while your computer is in a power saving mode brings the computer to Normal mode first, and then initiates the
disconnection process.
!
Once you have placed your computer back in Normal mode, be sure to take your computer off the docking station. Use of the computer while on the
docking station may cause unstable operations.
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Using Peripheral Devices >
Connecting a Docking Station
92
2
Lift the computer off the docking station.
3
Close the docking station connector cover on the bottom of the computer.
Alternatively, you can disconnect the computer from the docking station as follows:
1
2
Click Start, the arrow next to the Shut down button, and Undock.
Make sure that a message balloon appears and the IN USE indicator light turns off. Then lift the computer off the docking
station.
3
Close the docking station connector cover on the bottom of the computer.
!
It is extremely important that you close the docking station connector cover after disconnecting your computer from the docking station. If the cover
is left open, dust may get inside and damage the computer.
✍
To disconnect the docking station completely from AC power, unplug the AC adapter.
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Using Peripheral Devices >
Connecting External Speakers or Headphones
93
Connecting External Speakers or Headphones
You can connect external sound output devices (not supplied), such as speakers or headphones, to your computer.
To connect external speakers
✍
Make sure your speakers are designed for computer use.
!
Turn down the volume of the speakers before you turn them on.
Connect external speakers (1) to the headphones jack (2) i with a speaker cable (3) (not supplied).
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Using Peripheral Devices >
Connecting an External Display
94
Connecting an External Display
Some features and options in this section may not be available on your computer.
Connecting a Computer Display or a Projector
You can connect an external display, such as a computer display or a projector, either directly to your computer or via the
optional docking station*.
*
Available only for models with a docking station connector. See the specifications to find out whether your model is equipped with the docking station connector.
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Using Peripheral Devices >
Connecting an External Display
95
To connect a computer display or a projector
!
The monitor port on your computer is not functional when the computer is attached to the docking station.
The DVI-D port on the docking station is functional only on models with the NVIDIA video controller.
1
2
Plug the power cord (1) of your external display or the projector into an AC outlet.
Connect the external display or the projector to the monitor port (2) on the computer or the docking station with a display
cable (3).
✍
If necessary, connect the headphones jack on the projector and the headphones jack (4) i on the computer with a speaker cable (5).
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Using Peripheral Devices >
Connecting an External Display
96
!
Your computer is compliant with the HDCP standard and capable of encrypting the transmission channel of digital video signals for the purpose of
copyright protection, which enables you to play and view a wide variety of copyright protected and high-quality content. To view the copyright protected
content, connect an HDCP-compliant monitor to the HDMI output port on your computer or the DVI-D port on the docking station. If your computer
has a non-compliant monitor connected, you will not be able to play or view any copyright protected content.
✍
If the external computer display is equipped with an HDMI input port, plug one end of an HDMI cable into the HDMI output port on the computer and
the other end into the HDMI input port on the computer display.
To connect a TFT/DVI monitor, use an HDMI to DVI-D adapter to connect it to the HDMI output port on the computer; or use a display cable to connect
it to the DVI-D port on the docking station.
DVI-D stands for Digital Visual Interface - Digital. It is a type of DVI port that supports only digital video signals (no analog video signals). It has 24 pins.
A DVI-I (Digital Visual Interface - Integrated) port supports digital video and analog video signals. It has 29 pins.
The HDMI cable carries both video and audio signals.
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Using Peripheral Devices >
Connecting an External Display
97
Connecting a TV with an HDMI Input Port
You can connect a TV with an HDMI input port to your computer.
To connect a TV to your computer
!
To hear sound from the device connected to the HDMI output port, you need to change the device for sound output. For detailed instructions, see How
1
2
3
4
Plug the power cord of your TV (1) into an AC outlet.
Plug one end of an HDMI cable (2) to the HDMI output port (3) on the computer and the other end to the TV.
Switch the input channel of the TV to external input.
Set up the TV configuration system.
!
If a device driver other than the one provided by Sony is used, the image will not be displayed and the audio will not be heard. Always use the device
driver provided by Sony for updates.
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Using Peripheral Devices >
Connecting an External Display
98
✍
See the manual that came with your TV for more information on installation and use.
The HDMI cable carries both video and audio signals.
To connect a high-quality digital sound output device between your computer and a TV
You can connect a high-quality home theater receiver or other surround sound decoder devices between your computer and
TV using an HDMI connection.
!
Before connecting the device to the computer, make sure the HDMI connection has been set up between the TV and the home theater receiver or
surround sound decoder device first.
To hear sound from the device connected to the HDMI output port, you need to change the device for sound output. For detailed instructions, see How
1
2
3
Turn on the TV and set its input to the HDMI input.
Turn on the home theater receiver or surround sound decoder device and set its input to the HDMI input.
Plug one end of an HDMI cable to the HDMI input port on the home theater receiver or surround sound decoder device
and the other end to the HDMI output port on the computer.
✍
You can adjust the screen resolution of the connected TV with your computer. See Why doesn't my screen display a video? (page 174) for more
information.
With the HDMI connection, the volume can be adjusted by the connected audio device only. Your computer has no control over the output volume of
any connected devices.
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Using Peripheral Devices >
Selecting Display Modes
99
Selecting Display Modes
When an external display is connected, you can select either your computer screen or the connected display to use as the
primary monitor.
!
The monitor port on your computer is not functional when the computer is attached to the docking station.
✍
You may not be able to display the same content on your computer screen and the external display or projector at the same time, depending on the
type of your external display or projector.
Turn on the external display before turning on your computer.
To select a display mode with the Fn+F7 keys
You can select a display mode with the Fn+F7 keys. See Combinations and Functions with the Fn Key (page 36) for more
information.
To select a display mode from the display settings
1
2
Right-click on the desktop and select Screen resolution.
Click the drop-down list next to Multiple Displays, select your desired setting, and then click OK.
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Using Peripheral Devices >
Using the Multiple Monitors Function
100
Using the Multiple Monitors Function
The Multiple Monitors function allows you to distribute portions of your desktop across separate displays. For example, if you
have an external display connected to the monitor port, your computer screen and the external display can function as a
single desktop.
You can move the cursor from one display to the other. This allows you to drag objects, such as an open application window
or a toolbar, from one display to the other.
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Using Peripheral Devices >
Using the Multiple Monitors Function
101
To use the Multiple Monitors function
!
The monitor port on your computer is not functional when the computer is attached to the docking station.
✍
Your external display may not support the Multiple Monitors function.
Certain software applications may not be compatible with Multiple Monitors settings.
Make sure that your computer does not enter Sleep or Hibernate mode while you are using the Multiple Monitors function, or the computer may not
return to Normal mode.
If you set different colors on each display, do not expand a single window across two displays, or your software may not work properly.
Right-click on the desktop and select Screen resolution.
1
2
Click the drop-down list next to Multiple Displays, select Extend these displays, and then click OK.
✍
You can set the display colors and resolution for each display and customize the Multiple Monitors function.
Set fewer colors or a lower resolution for each display.
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Using Peripheral Devices >
Connecting an External Microphone
102
Connecting an External Microphone
You can connect an external microphone (not supplied) to your computer.
To connect an external microphone
Plug the microphone cable (1) into the microphone jack (2) m.
✍
Make sure your microphone is designed for computer use.
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Using Peripheral Devices >
Connecting a USB Device
103
Connecting a USB Device
You can connect a Universal Serial Bus (USB) device, such as a mouse, a floppy disk drive, a speaker, or a printer, to your
computer.
To connect a USB device
1
2
Choose the USB port (1) you prefer to use.
Plug the USB device cable (2) into the USB port.
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Using Peripheral Devices >
Connecting a USB Device
104
Notes on connecting a USB device
❑ You may need to install the driver software supplied with your USB device before use. See the manual that came with the
USB device for more information.
❑ Be sure to use a USB printer compatible with your version of Windows to print documents.
❑ For information on how to remove a USB device, see the manual that came with the device.
❑ To protect your computer and/or USB devices from damage, observe the following:
❑ When moving the computer with USB devices connected, avoid exposing the USB ports to shock or impact.
❑ Do not put the computer into a bag or carrying case when it has USB devices connected.
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Using Peripheral Devices >
Connecting an i.LINK Device
105
Connecting an i.LINK Device
Your computer is equipped with an i.LINK port which you can use to connect an i.LINK device, such as a digital video
camcorder.
✍
i.LINK is a trademark of Sony Corporation used only to designate that a product contains an IEEE 1394 connection. The procedure to establish an i.LINK
connection may vary, depending on a software application, an operating system, and a compatible i.LINK device. Not all products with an i.LINK
connection can communicate with each other. See the manual that came with your compatible i.LINK device for more information on operating
conditions and proper connection. Before connecting compatible i.LINK PC peripherals to your system, such as a CD-RW or hard disk drive, confirm
their operating system compatibility and required operating conditions.
Notes on connecting i.LINK devices
❑ The i.LINK port on your computer does not supply power to an external device. If the external device requires external
power, be sure to connect it to a power source.
❑ The i.LINK port supports transfer rates up to 400 Mbps. However, the actual transfer rate depends on the transfer rate of
the external device.
❑ The optional i.LINK cables may not be available in some countries or regions.
❑ An i.LINK connection with other compatible devices is not fully guaranteed.
❑ The i.LINK connection may not be available depending on the software applications, operating system, and i.LINK-
compatible devices you use. See the manual that came with your software for more information.
❑ Check the working conditions and operating system compatibility of i.LINK-compatible PC peripherals (for example, an
HDD or a CD-RW drive) before you connect them to your computer.
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Using Peripheral Devices >
Connecting an i.LINK Device
106
Connecting a Digital Video Camcorder
To connect a digital video camcorder
Plug one end of an i.LINK cable (1) (not supplied) into the i.LINK port (2) on the computer and the other end into the DV In/
Out port (3) on the digital video camcorder.
✍
The connection procedure varies depending on your compatible i.LINK device. See the manual that came with the device for more information.
You cannot access the contents of "Memory Stick" in the digital video camcorder via an i.LINK connection.
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Customizing Your VAIO Computer >
107
Customizing Your VAIO Computer
This section briefly describes how to change the main settings of your VAIO computer. Among other things, you will learn
how to use and customize the look of your Sony software and utilities.
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Customizing Your VAIO Computer >
Setting the Password
108
Setting the Password
Setting the password allows you to protect your computer from unauthorized access by making the user enter the password
when the computer is turned on or returns to Normal mode from Sleep mode or Hibernate mode.
!
Do not to forget your password. Write down the password and keep it in a secure place.
Type of Password
Description
Power-on password
You can use BIOS functions to set two types of passwords:
- Machine password: Allows users with administrative rights to change all the setup options in the BIOS setup
screen, as well as to start the computer.
- User password: Allows the standard users to change some of the BIOS setup options, as well as to start the
computer. To set the user password, you must first set the machine password.
✍
Entry of the power-on password will be prompted after the VAIO logo appears to start your computer.
!
If you forget the machine password, the password needs to be reset and a fee will be charged. To reset the password,
contact an authorized Sony service/support center. To find the nearest center or agent, see Finding More about Your VAIO
You can reset the user password at the BIOS setup screen by entering the machine password.
Windows password
Allows users to log onto your computer and protect each user account with its own password.
✍
Entry of the Windows password will be prompted after you select your user account.
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Customizing Your VAIO Computer >
Setting the Password
109
Type of Password
Description
Hard disk password
Provides additional security for the data stored on your built-in storage device. Even if the password-protected
built-in storage device is removed from your computer and is installed in another computer, other users will
not be able to access the data without knowing the password.
✍
Entry of the hard disk password will be prompted along with the power-on password (if set), after the VAIO logo appears
to start your computer.
!
If you forget the hard disk password or the keyboard fails, which is critical to password entry, no bypass is possible and
the data stored on the built-in storage device will not be accessible. There is NO RESET of this password. You will have to
replace the built-in storage device at your own expense and lose all the data originally stored on the device.
✍
If your computer is equipped with a fingerprint sensor and you have set the password in conjunction with the fingerprint authentication function, you
can substitute fingerprint authentication for password entry when turning on your computer. For more information, see Using Fingerprint
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Customizing Your VAIO Computer >
Setting the Password
110
Setting the Power-on Password
To add the power-on password (machine password)
1
2
Turn on the computer.
Press the F2 key when the VAIO logo appears.
The BIOS setup screen appears. If the screen does not appear, restart the computer and press the F2 key several times
when the VAIO logo appears.
3
4
Press the < or , key to select Security to display the Security tab, select Set Machine Password, and then press the
Enter key.
On the password entry screen, enter the password twice and press the Enter key.
The password can be up to 32 alphanumeric characters long (including spaces).
5
6
7
Select Password when Power On under Security and press the Enter key.
Change the setting from Disabled to Enabled.
Press the < or , key to select Exit, select Exit Setup, and then press the Enter key.
At the confirmation prompt, press the Enter key.
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Customizing Your VAIO Computer >
Setting the Password
111
To add the power-on password (user password)
!
Make sure you set the machine password before setting the user password.
1
2
Turn on the computer.
Press the F2 key when the VAIO logo appears.
The password entry screen appears. If the screen does not appear, restart the computer and press the F2 key several
times when the VAIO logo appears.
3
4
Enter the machine password and press the Enter key.
Press the < or , key to select Security to display the Security tab, select Set User Password, and then press the
Enter key.
5
6
On the password entry screen, enter the password twice and press the Enter key.
The password can be up to 32 alphanumeric characters long (including spaces).
Press the < or , key to select Exit, select Exit Setup, and then press the Enter key.
At the confirmation prompt, press the Enter key.
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Customizing Your VAIO Computer >
Setting the Password
112
To change or remove the power-on password (machine password)
1
2
Turn on the computer.
Press the F2 key when the VAIO logo appears.
The password entry screen appears. If the screen does not appear, restart the computer and press the F2 key several
times when the VAIO logo appears.
3
4
Enter the machine password and press the Enter key.
Press the < or , key to select Security to display the Security tab, select Set Machine Password, and then press the
Enter key.
5
6
On the password entry screen, enter the current password once and a new password twice, and then press the Enter key.
To remove the password, leave the Enter New Password and Confirm New Password fields blank and press the Enter
key.
Press the < or , key to select Exit, select Exit Setup, and then press the Enter key.
At the confirmation prompt, press the Enter key.
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Customizing Your VAIO Computer >
Setting the Password
113
To change or remove the power-on password (user password)
1
2
Turn on the computer.
Press the F2 key when the VAIO logo appears.
The password entry screen appears. If the screen does not appear, restart the computer and press the F2 key several
times when the VAIO logo appears.
3
4
Enter the user password and press the Enter key.
Press the < or , key to select Security to display the Security tab, select Set User Password, and then press the
Enter key.
5
6
On the password entry screen, enter the current password once and a new password twice, and then press the Enter key.
To remove the password, leave the Enter New Password and Confirm New Password fields blank and press the Enter
key.
Press the < or , key to select Exit, select Exit Setup, and then press the Enter key.
At the confirmation prompt, press the Enter key.
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Customizing Your VAIO Computer >
Setting the Password
114
Setting the Windows Password
To add the Windows password
1
2
3
4
5
6
Click Start and Control Panel.
Click User Accounts and Family Safety or User Accounts.
Click User Accounts.
Click Create a password for your account under Make changes to your user account.
In the New password and Confirm new password fields, enter the password for your account.
Click Create password.
✍
See Windows Help and Support for more information on the Windows password.
To change the Windows password
1
2
3
4
5
6
7
Click Start and Control Panel.
Click User Accounts and Family Safety or User Accounts.
Click User Accounts.
Click Change your password.
In the Current password field, enter your current password.
In the New password and Confirm new password fields, enter a new password.
Click Change password.
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Customizing Your VAIO Computer >
Setting the Password
115
To remove the Windows password
1
2
3
4
5
6
Click Start and Control Panel.
Click User Accounts and Family Safety or User Accounts.
Click User Accounts.
Click Remove your password.
In the Current password field, enter the current password that you want to remove.
Click Remove password.
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Customizing Your VAIO Computer >
Setting the Password
116
Setting the Hard Disk Password
To add the hard disk password
1
2
Turn on the computer.
Press the F2 key when the VAIO logo appears.
The BIOS setup screen appears. If the screen does not appear, restart the computer and press the F2 key several times
when the VAIO logo appears.
✍
If you have set the power-on password, enter your power-on password.
3
Press the < or , key to select Security to display the Security tab, select Hard Disk Password, and then press the
Enter key.
The Hard Disk Password entry screen appears.
4
5
6
Select Enter Master and User Passwords and press the Enter key.
Select Continue on the warning screen and press the Enter key.
Enter the master password twice and press the Enter key.
The password should be up to 32 alphanumeric characters long (including spaces).
7
Enter the user password twice and press the Enter key.
The password should be up to 32 alphanumeric characters long (including spaces).
8
9
At the confirmation prompt, press the Enter key.
Press the Esc key and then the < or , key to select the Exit tab.
10 Press the M or m key to select Exit Setup and press the Enter key.
At the confirmation prompt, press the Enter key.
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Customizing Your VAIO Computer >
Setting the Password
117
To change the hard disk password
1
2
Turn on the computer.
Press the F2 key when the VAIO logo appears.
The BIOS setup screen appears. If the screen does not appear, restart the computer and press the F2 key several times
when the VAIO logo appears.
✍
If you have set the power-on password, enter your power-on password.
3
Press the < or , key to select Security to display the Security tab, select Hard Disk Password, and then press the
Enter key.
The Hard Disk Password entry screen appears.
4
5
6
7
8
9
Select Change Master Password or Change User Password and press the Enter key.
Enter the current password once and then a new password twice.
Press the Enter key.
Press the Enter key when the success message appears.
Press the Esc key and then the < or , key to select the Exit tab.
Press the M or m key to select Exit Setup and press the Enter key.
At the confirmation prompt, press the Enter key.
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Customizing Your VAIO Computer >
Setting the Password
118
To remove the hard disk password
1
2
Turn on the computer.
Press the F2 key when the VAIO logo appears.
The BIOS setup screen appears. If the screen does not appear, restart the computer and press the F2 key several times
when the VAIO logo appears.
✍
If you have set the power-on password, enter your power-on password.
3
Press the < or , key to select Security to display the Security tab, select Hard Disk Password, and then press the
Enter key.
The Hard Disk Password entry screen appears.
4
5
6
7
8
9
Select Enter Master and User Passwords and press the Enter key.
Enter the current password for Enter Current Hard Disk Master Password and press the Enter key.
Press the Enter key without entering any letter for the remaining fields.
Press the Enter key when the success message appears.
Press the Esc key and then the < or , key to select the Exit tab.
Press the M or m key to select Exit Setup and press the Enter key.
At the confirmation prompt, press the Enter key.
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Customizing Your VAIO Computer >
Using Intel(R) VT
119
Using Intel(R) VT
Intel(R) Virtualization Technology (VT) allows you to use hardware virtualization software for enhancing your computer's
performance.
!
Intel VT may not be available depending on the CPU installed on your computer.
For information on virtualization and how to use hardware virtualization software, contact the software publisher.
To enable Intel VT
1
2
Turn on your computer.
Press the F2 key when the VAIO logo appears.
The BIOS setup screen appears. If the screen does not appear, restart the computer and press the F2 key several times
when the VAIO logo appears.
3
4
Press the < or , key to select Advanced.
Press the M or m key to select Intel(R) Virtualization Technology or Intel(R) VT, press the Enter key, select Enabled,
and press the Enter key.
!
If the Advanced tab is not displayed in the BIOS setup window or you cannot select Intel(R) Virtualization Technology, Intel VT is not available on the
computer.
5
Press the < or , key to select Exit, select Exit Setup, and then press the Enter key.
At the confirmation prompt, press the Enter key.
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Customizing Your VAIO Computer >
Using the VAIO Control Center
120
Using the VAIO Control Center
The VAIO Control Center utility allows you to access system information and to specify preferences for system behavior.
To use the VAIO Control Center
1
2
3
Click Start, All Programs, and VAIO Control Center.
Select your desired control item and change the settings.
Once finished, click OK.
The setting of the desired item is changed.
✍
For more information about each option, see the help file included with the VAIO Control Center.
Some of the control items will not be visible if you open the VAIO Control Center as a standard user.
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Customizing Your VAIO Computer >
Using the VAIO Power Management
121
Using the VAIO Power Management
Power management helps you set up power plans for running on AC or battery power to suit your requirements for power
consumption.
The VAIO Power Management function is added to the Windows Power Options. With this software application, you can
enhance the Windows power management functions to ensure better operation of your computer and longer battery life.
Selecting a Power Plan
When you start the computer, a power status icon appears on the taskbar. This icon indicates what kind of power source you
are currently using. Click this icon to display the window that shows your power status.
To select a power plan
1
2
Right-click the power status icon on the taskbar and select Power Options.
Select your desired power plan.
To change the power plan settings
1
2
3
4
Click Change plan settings on the right of your desired power plan in the Power Options window.
Change the Sleep mode and display settings as needed.
If you need to change the advanced settings, click Change advanced power settings and go to step 3.
Otherwise, click Save changes.
Click the VAIO Power Management tab.
Change the settings for each item.
Click OK.
✍
You can check the current power plan settings with the VAIO Power Management Viewer in the VAIO Control Center.
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Customizing Your VAIO Computer >
Protecting the Hard Disk
122
Protecting the Hard Disk
If your computer is equipped with a built-in hard disk drive, then it has the VAIO HDD Protection utility preinstalled for
customizing your settings for protecting your hard disk drive against shock hazards. You can select the sensitivity level of the
built-in shock sensor to set the appropriate protection level.
See the specifications to find out about the configuration of your computer.
!
Be aware that the solid state drive is not included in the scope of the VAIO HDD Protection utility.
Activating VAIO HDD Protection
To protect your hard disk drive against shock hazards, you must first activate the VAIO HDD Protection.
To activate VAIO HDD Protection
1
2
3
4
5
Click Start, All Programs, and VAIO Control Center.
Click Security and Hard Disk Drive Protection Settings.
Select the Activate hard disk drive protection check box.
Select one of the desired sensitivity level.
Click OK.
For more information, see the help file included with the software.
!
The VAIO HDD Protection is designed to minimize possibilities of damage to hard disk drives and user data. It does not ensure 100% data protection
under any circumstances.
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Upgrading Your VAIO Computer >
123
Upgrading Your VAIO Computer
Your VAIO computer and memory modules use high precision components and electronic connectors technology. To avoid
invalidation of the warranty during your product warranty period, we recommend that:
❑ You should contact your dealer to install a new memory module.
❑ You should not install it yourself, if you are not familiar with upgrading memory on a computer.
❑ You should not touch the connectors or open the memory module compartment cover.
For assistance, contact an authorized Sony service/support center. To find the nearest center or agent, see Finding More
The type of module and the amount of memory installed on your computer may differ depending on the model you purchased.
See the specifications to find out about the configuration of your computer.
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Upgrading Your VAIO Computer >
Adding and Removing Memory
124
Adding and Removing Memory
If you want to expand the functionality of your computer, you can increase the amount of memory by installing optional
memory modules. Before you upgrade your computer's memory, read the notes and procedures in the following pages.
Notes on adding/removing memory modules
❑ Be sure to place your computer on a flat surface before adding or removing memory modules.
❑ Be careful when changing memory. Improper installation of memory modules may cause damage to your system. This
damage may void your manufacturer's warranty.
❑ Only use memory modules that are compatible with your computer. If a memory module is not detected by the computer
or the Windows operating system becomes unstable, contact the sales dealer or the manufacturer of your memory
module.
❑ Electrostatic discharge (ESD) can damage electronic components. Before touching a memory module, ensure the
following:
❑ The procedures described in this document assume user familiarity with the general terminology associated with
personal computers and with the safety practice and regulatory compliance requirements for using and modifying
electronic equipment.
❑ Turn off your computer and disconnect it from its power sources (battery pack and AC adapter) and from any
telecommunication links, networks, or modems before you remove any cover or panel from the computer. Failure to
do so may result in personal injury or equipment damage.
❑ ESD can damage memory modules and other components. Install the memory module only at an ESD workstation.
If such a station is not available, do not work in a carpeted area, and do not handle materials that produce or hold
static electricity (cellophane wrappers, for example). Ground yourself by maintaining contact with an unpainted metal
portion of the chassis while performing the procedure.
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Upgrading Your VAIO Computer >
Adding and Removing Memory
125
❑ Do not open the memory module package before you are ready to change the module. The package protects the
module from ESD.
❑ Use the special bag supplied with the memory module or wrap the module in aluminum foil to protect it from ESD.
❑ Introducing any liquids, foreign substances, or objects into the memory module slots or other internal components of your
computer will result in damage to the computer and any repair costs will not be covered by the warranty.
❑ Do not place the memory module in a location subject to:
❑ Heat sources such as radiators or air ducts
❑ Direct sunlight
❑ Excessive dust
❑ Mechanical vibration or shock
❑ Strong magnets or speakers that are not magnetically shielded
❑ Ambient temperature of more than 95°F / 35°C or less than 41°F / 5°C
❑ High humidity
❑ Handle the memory module with care. To avoid injuries to your hands and fingers, do not touch the edges of the
components and circuit boards inside your computer.
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Upgrading Your VAIO Computer >
Adding and Removing Memory
126
Removing and Installing a Memory Module
To change or add a memory module
1
2
3
4
Shut down the computer and disconnect all peripheral devices.
Unplug the computer and remove the battery pack.
Wait about an hour until the computer cools down.
Unscrew the screw (indicated by the arrow below) on the bottom of the computer and remove the memory module
compartment cover.
5
Touch a metal object to discharge static electricity.
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Upgrading Your VAIO Computer >
Adding and Removing Memory
127
6
Remove the currently installed memory module as follows:
❑ Pull the latches in the direction of the arrows (1).
The memory module is released.
❑ Make sure that the memory module tilts up and then pull it out in the direction of the arrow (2).
7
Remove the new memory module from its packaging.
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Upgrading Your VAIO Computer >
Adding and Removing Memory
128
8
Slide the memory module into the memory module slot and push it in until it clicks into place.
!
Do not touch any components on the motherboard other than the memory module.
If you want to install only one memory module, be sure to use the lower slot.
Be sure to insert the connector edge of the memory module into the slot while aligning the notch on the module with the small projection in the open
slot. Do not force the memory module into the slot in a wrong orientation, as it may cause damage to the slot and the module.
9
Replace the memory module compartment cover.
10 Tighten the screw on the bottom of the computer.
11 Reinstall the battery pack and turn on the computer.
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Upgrading Your VAIO Computer >
Adding and Removing Memory
129
Viewing the Amount of Memory
To view the amount of memory
1
2
3
Turn on the computer.
Click Start, All Programs, and VAIO Control Center.
Click System Information and System Information.
You can view the amount of system memory in the right pane. If the additional memory does not appear, repeat the
installation procedure and restart the computer.
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Precautions >
Safety Information
131
Safety Information
Computer
❑ Use your computer on a solid, stable surface.
❑ Provide adequate air circulation to prevent internal overheating. Do not place your computer on porous surfaces such as
rugs, blankets, couches, beds, or near draperies that may block its air vents.
❑ Do not use your computer directly on your lap. The temperature of the base of the unit will rise during normal operation
and over time could result in discomfort or burns.
❑ Use only specified peripheral equipment and interface cables.
❑ Keep small parts such as "Memory Stick" and "Memory Stick" adaptors out of reach of children. There is a risk of
swallowing them.
Power Source
❑ Do not place the AC adapter in contact with your skin. Remove the AC adapter away from your body if it becomes warm
and causes discomfort.
❑ Do not place heavy objects on the power cord, or this could cause a fire.
❑ To disconnect the power cord, pull it out by holding the plug. Never pull the cord itself.
❑ Unplug your computer from the AC outlet if you are not planning to use the computer for an extended period of time.
❑ When the AC adapter is not used, unplug it from the AC outlet.
❑ Make sure that an AC outlet is easily accessible.
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Precautions >
Safety Information
132
Battery Pack
❑ Do not leave battery packs in temperatures above 140°F / 60°C, such as in a car parked in the sun or under direct sunlight.
❑ For your safety, Sony recommends using the genuine Sony battery pack and AC adapter provided with this product. If
these items need to be replaced during the life of the product, be sure to use a compatible genuine Sony battery pack or
AC adapter. Information about compatible models can be found at the following URLs:
❑ For customers in USA
❑ For customers in Canada
http://www.sonystyle.ca/vaio/ (English)
http://www.fr.sonystyle.ca/vaio/ (French)
❑ For customers in Latin American countries or areas
❑ Sony disclaims and shall assume no responsibility in case of any losses or damages arising from:
❑ The use of non-genuine Sony battery packs or AC adapters with your VAIO computer.
❑ The disassembly, alteration of, or tampering of any Sony battery pack.
❑ Keep the battery pack away from all sources of heat.
❑ Keep the battery pack dry.
❑ Do not open or try to disassemble the battery pack.
❑ Do not expose the battery pack to any mechanical shock, such as caused by dropping it on a hard surface.
❑ If you are not using your computer for an extended period of time, remove the battery pack from the computer to prevent
damage to the battery pack.
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Precautions >
Safety Information
133
❑ If you have not used the battery pack for a considerable amount of time, the remaining battery life may become short.
This is normal and does not indicate a malfunction. The battery pack will gradually discharge over time even while not in
use. Connect the AC adapter to your computer and recharge the battery pack before using the computer again.
Headphones
❑ Road safety – Do not use headphones while driving, cycling, or operating any motorized vehicle. It may create a traffic
hazard and is illegal in some areas. It can also be potentially dangerous to play loud music while walking, especially at
pedestrian crossings.
❑ Preventing hearing damage – Avoid using headphones at high volume. Hearing experts advise against continuous, loud
and extended play. If you experience a ringing in your ears, reduce the volume or discontinue use.
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Precautions >
Care and Maintenance Information
134
Care and Maintenance Information
Computer
❑ Clean the cabinet with a soft, dry or lightly moistened cloth with a mild detergent solution. Do not use an abrasive pad,
scouring powder, or solvent such as alcohol or benzine, as these may damage the finish of your computer.
❑ Make sure you unplug the AC adapter and remove the battery pack before cleaning your computer.
LCD Screen
Use a soft, dry cloth to wipe the surface of the LCD screen. Rubbing the surface could damage the screen.
Built-in Camera
Clean the lens protection cover of the built-in camera with a blower brush or a soft brush. If the cover is extremely dirty, wipe
it off with a soft dry cloth. Do not rub the cover, as it is sensitive to pressure.
Discs
❑ Proper care of the disc is essential to its continuous reliability. Do not use solvents (such as benzine, thinner, alcohol,
commercially available cleaners, or anti-static spray) which may cause damage to the disc.
❑ For normal cleaning, hold the disc by its edges and use a soft cloth to wipe the surface from the center out.
❑ If the disc is badly soiled, moisten a soft cloth with water, wring it out well, and use it to wipe the surface of the disc from
the center out. Wipe off any remaining moisture with a dry soft cloth.
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Precautions >
Handling Your Computer
135
Handling Your Computer
❑ If you drop a solid object or any liquid onto your computer, shut down the computer, unplug it, and remove the battery
pack. You may want to have the computer checked by qualified personnel before operating it again.
❑ Do not drop your computer or place any objects on top of the computer.
❑ Do not place your computer in a location subject to:
❑ Heat sources, such as radiators or air ducts
❑ Direct sunlight
❑ Excessive dust
❑ Moisture or rain
❑ Mechanical vibration or shock
❑ Strong magnets or speakers that are not magnetically shielded
❑ Ambient temperature of more than 95°F / 35°C or less than 41°F / 5°C
❑ High humidity
❑ Do not place electronic equipment near your computer. The electromagnetic field of the equipment may cause the
computer to malfunction.
❑ Your computer uses high-frequency radio signals and may cause interference to radio or TV reception. If this occurs, move
the computer a suitable distance away from the radio or TV.
❑ Do not use cut or damaged connection cables.
❑ If your computer is brought directly from a cold location to a warm one, moisture may condense inside the computer. In
such a case, allow at least one hour before turning on the computer. If any problems occur, unplug the computer and
contact an authorized Sony service/support center. To find the nearest center or agent, see Finding More about Your
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Precautions >
Handling Your Computer
136
❑ To avoid losing data when your computer is damaged, back up your data regularly.
❑ Do not exert pressure on the LCD screen or its edges when opening the LCD screen lid or lifting your computer. The LCD
screen may be sensitive to pressure or added stress, and exerting pressure may damage the screen or cause it to
malfunction. To open the computer, hold the base with one hand and gently lift the LCD screen lid with the other. To carry
the computer with the lid open, be sure to hold the computer with both hands.
❑ Use a carrying case specially designed to carry your computer.
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Precautions >
Handling the LCD Screen
137
Handling the LCD Screen
❑ Do not leave the LCD screen facing the sun. This could damage the LCD screen. Be sure to block direct sunlight when
using your computer near a window.
❑ Do not scratch the surface of the LCD screen or exert pressure on it. This could cause a damage.
❑ Using your computer in low temperature conditions may produce a residual image on the LCD screen. This does not
indicate a malfunction. When the computer returns to normal temperature, the screen returns to normal.
❑ A residual image may appear on the LCD screen if the same image is displayed for an extended period of time. The
residual image disappears after a while. You can use a screen saver to prevent residual images.
❑ The LCD screen becomes warm during operation. This is normal and does not indicate a malfunction.
❑ The LCD screen is manufactured using high-precision technology. You may, however, see tiny black points and/or bright
points (red, blue, or green) that continuously appear on the LCD screen. This is a normal result of the manufacturing
process and does not indicate a malfunction.
❑ Do not change the LCD screen orientation setting in the Tablet PC Settings window even when there are change options
available for selection, as this may make your computer unstable. Sony assumes no liability for any malfunctions arising
from changes to the settings.
❑ Do not exert pressure on the LCD screen lid with the lid closed as it may scratch the LCD screen or soil it.
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Precautions >
Using the Power Source
138
Using the Power Source
❑ Do not share an AC outlet with other power-consuming equipment, such as a photocopier or a shredder.
❑ You can purchase a power strip with a surge protector. This device helps prevent damage to your computer caused by
sudden power surges, in an electrical storm, for example.
❑ Use the AC adapter supplied with your computer or genuine Sony products. Do not use any other AC adapter as it may
cause a malfunction.
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Precautions >
Handling the Built-in Camera
139
Handling the Built-in Camera
❑ Do not touch the lens protection cover of the built-in camera, as it may cause scratches on the cover and such scratches
will appear on the captured images.
❑ Do not let the direct sunlight get into the lens of the built-in camera regardless of your computer's power state, as it may
cause the camera to malfunction.
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Precautions >
Handling Discs
140
Handling Discs
❑ Fingerprints and dust on the surface of a disc may cause read errors. Be sure to hold the disc by its edges and central
hole, as shown below:
❑ Never affix an adhesive label to a disc. This will affect the use of the disc and may result in irreparable damage.
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Precautions >
Using the Battery Pack
141
Using the Battery Pack
❑ Battery life is shorter in a cold environment. This is due to decreased battery efficiency at low temperatures.
❑ Charge battery packs at temperatures between 50°F / 10°C to 86°F / 30°C. Lower temperatures require longer charging
time.
❑ Do not charge the battery pack in any way other than as described in this user guide or as designated by Sony in writing.
❑ While the battery pack is in use or being charged, heat builds up in the battery pack. This is normal and is not cause for
concern.
❑ You do not need to discharge the battery pack before recharging.
❑ If the battery pack quickly runs out of power after being fully charged, it may be reaching the end of its life and should be
replaced.
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Precautions >
Handling "Memory Stick"
142
Handling "Memory Stick"
❑ Do not touch the "Memory Stick" connector with your finger or metallic objects.
❑ Use only the adhesive label supplied with "Memory Stick".
❑ Do not bend, drop, or expose "Memory Stick".
❑ Do not disassemble or modify "Memory Stick".
❑ Keep "Memory Stick" dry.
❑ Do not use or store "Memory Stick" in a location subject to:
❑ Static electricity
❑ Electrical noise
❑ Extremely high temperatures, such as in a car parked in the sun
❑ Direct sunlight
❑ High humidity
❑ Corrosive substances
❑ Use the storage case supplied with "Memory Stick".
❑ Be sure to make a backup copy of your valuable data.
❑ When using "Memory Stick Duo", do not use a fine-tipped pen to write on the label adhered to "Memory Stick Duo".
Exerting pressure on the media may damage internal components.
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Precautions >
Handling the Built-in Storage Device
143
Handling the Built-in Storage Device
The built-in storage device (hard disk drive or solid state drive) has a high storage density and reads or writes data in a short
time. However, it can be easily damaged if improperly used. If the built-in storage device is damaged, the data cannot be
restored. To prevent losing data, you should be careful when handling your computer.
To avoid damaging your built-in storage device
❑ Do not subject your computer to sudden movements.
❑ Keep your computer away from magnets.
❑ Do not place your computer in a location subject to mechanical vibration or in an unstable position.
❑ Do not turn off the power or restart your computer while reading or writing data to the storage device.
❑ Do not use your computer in a place subject to extreme changes in temperature.
❑ Do not remove the storage device from your computer.
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Precautions >
Using Fingerprint Authentication
144
Using Fingerprint Authentication
❑ The fingerprint authentication technology does not ensure complete user authentication or complete protection of your
data and hardware.
Sony assumes no liability for any problems and damages arising out of your use of or inability to use the fingerprint sensor.
❑ The fingerprint recognition rate depends on your operating conditions and varies among individuals as well.
❑ Be sure to make a backup copy of the data stored on the built-in storage device, especially in the encrypted archives
created with the File Safe feature, before sending your computer for repair.
Sony assumes no liability for any loss or modification of your data that might have occurred during the course of repair.
❑ In case the built-in storage device has to be initialized, for example after the repair work, the fingerprint templates will be
lost. You will have to register them all over again.
❑ The maintenance and management of data concerning fingerprint authentication must be carried out at your own risk.
Sony assumes no liability for any defects arising out of your data maintenance and management.
❑ Before disposing of your computer or transferring it to a third person, it is strongly recommended you erase the fingerprint
data registered on the fingerprint sensor after erasing the data stored on your built-in storage device. See Erasing the
❑ A fingerprint sensor may malfunction or be damaged if you scratch its surface with:
❑ a solid or sharp-pointed object
❑ fine objects, for example swiping a finger covered with dirt across the fingerprint sensor
❑ Discharge static electricity from your finger by touching a metallic object especially during dry seasons (e.g. winter) before
scanning your fingerprint. Static electricity may cause the fingerprint sensor to malfunction.
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Troubleshooting >
145
Troubleshooting
This section describes how to solve common problems you might encounter when using your VAIO computer. Many problems
have simple solutions. If these suggestions fail to solve your problems, use the VAIO Care. To launch the software, see
If the problems still cannot be solved and you need assistance, visit the support web sites listed in Finding More about Your
VAIO Computer (page 5)
.
Some features and options in this section may not be available on your computer.
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Troubleshooting >
Computer Operations
147
Computer Operations
What should I do if my computer does not start?
❑ Make sure your computer is securely plugged into a power source and turned on and the power indicator light is lit.
❑ Make sure the battery pack is installed properly and charged.
❑ Disconnect all connected USB devices (if any), and then restart your computer.
❑ Remove any extra memory modules you may have installed since purchase, and then restart your computer.
❑ If your computer is plugged into a power strip or an uninterruptible power supply (UPS), make sure the power strip or UPS
is plugged into a power source and turned on.
❑ If you are using an external display, make sure it is plugged into a power source and turned on. Make sure the brightness
and contrast controls are adjusted correctly. See the manual that came with your display for more information.
❑ Unplug the AC adapter and remove the battery pack. Wait three to five minutes. Reinstall the battery pack, plug the AC
adapter, and then press the power button to turn on your computer.
❑ Condensation may cause your computer to malfunction. If this occurs, do not use the computer for at least one hour.
❑ Check that you are using the supplied Sony AC adapter. For your safety, use only the genuine Sony rechargeable battery
pack and AC adapter, which are supplied by Sony for your VAIO computer.
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Troubleshooting >
Computer Operations
148
What should I do if the green power indicator light turns on but my screen remains blank?
❑ Press the Alt+F4 keys several times to close the application window. An application error may have occurred.
❑ If the Alt+F4 keys do not work, click Start, the arrow next to the Shut down button, and Restart to restart your computer.
❑ If your computer does not restart, press the Ctrl+Alt+Delete keys and click the arrow
button and Restart.
next to the Shut down
If the Windows Security window appears, click Restart.
❑ If this procedure does not work, press and hold the power button for more than four seconds to shut down your computer.
Unplug the AC adapter and leave the computer for about five minutes. Then plug the AC adapter and turn on the computer
again.
!
Turning off your computer with the Ctrl+Alt+Delete keys or the power button may cause loss of unsaved data.
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Troubleshooting >
Computer Operations
149
What should I do if my computer or software stops responding?
❑ If your computer stops responding while a software application is running, press the Alt+F4 keys to close the application
window.
❑ If the Alt+F4 keys do not work, click Start and the Shut down button to turn off your computer.
❑ If your computer does not turn off, press the Ctrl+Alt+Delete keys and click the Shut down button.
If the Windows Security window appears, click Shut Down.
❑ If this procedure does not work, press and hold the power button until the computer turns off.
!
Turning off your computer with the Ctrl+Alt+Delete keys or the power button may cause loss of unsaved data.
❑ Unplug the AC adapter and remove the battery pack. Wait three to five minutes. Reinstall the battery pack, plug the AC
adapter, and then press the power button to turn on your computer.
❑ Try reinstalling the software.
❑ Contact the software publisher or designated provider for technical support.
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Troubleshooting >
Computer Operations
150
Why doesn't my computer enter Sleep or Hibernate mode?
Your computer may become unstable if the operating mode is changed before the computer completely enters Sleep or
Hibernate mode.
To restore your computer to Normal mode
1
2
3
Close all open programs.
Click Start, the arrow next to the Shut down button, and Restart.
If your computer does not restart, press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and
Restart.
If the Windows Security window appears, click Restart.
4
If this procedure does not work, press and hold the power button until the computer turns off.
!
Turning off your computer with the Ctrl+Alt+Delete keys or the power button may cause loss of unsaved data.
What should I do if the charge indicator light is blinking fast and my computer does not
start?
❑ This problem could be due to the battery pack not being installed properly. To solve this problem, turn off your computer
and remove the battery pack. Then reinstall the battery pack to the computer. For details, see Installing/Removing the
❑ If the problem persists, it means the installed battery pack is not compatible. Remove the battery pack and contact an
authorized Sony service/support center. To find the nearest center or agent, see Finding More about Your VAIO
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Troubleshooting >
Computer Operations
151
Why does the System Properties window display a slower CPU speed than the
maximum?
This is normal. Because your computer's CPU utilizes a type of CPU speed controlling technology for power conservation
purposes, System Properties may display the current CPU speed instead of the maximum speed.
What should I do if my computer does not accept my password and returns a message,
Enter Onetime Password?
If you enter a wrong power-on password three times consecutively, the Enter Onetime Password message appears and
Windows will not start. Press and hold the power button for more than four seconds to check that the power indicator light
turns off. Wait for 10 to 15 seconds, then restart your computer and enter the correct password. The password is case
sensitive, so be sure to check letters for the current case before you enter the password.
What should I do if my game software does not work or it keeps crashing?
❑ Check the web site of the game if there are any patches or updates to download.
❑ Make sure you have installed the latest video driver software.
❑ On some VAIO models, the graphics memory is shared with the system. The optimal graphic performance in such a case
is not guaranteed.
Why doesn't my screen turn off after the automatic turn-off time has passed?
Some software applications or screen savers are designed to temporarily disable the feature of your operating system that
turns off the computer screen or places the computer into Sleep mode after a certain period of inactivity. To solve this
problem, exit the running software application(s) or change the current screen saver.
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Troubleshooting >
Computer Operations
152
How can I change the boot device order?
You can use one of the BIOS functions to change the boot device order. Follow these steps:
1
2
Turn on your computer.
Press the F2 key when the VAIO logo appears.
The BIOS setup screen appears. If the screen does not appear, restart the computer and press the F2 key several times
when the VAIO logo appears.
3
4
5
6
Press the < or , key to select Boot.
Press the M or m key to select the drive whose boot device order you want to change.
Press the F5 or F6 key to change the boot device order.
Press the < or , key to select Exit, select Exit Setup, and then press the Enter key.
At the confirmation prompt, press the Enter key.
What should I do if I cannot boot my computer from the USB floppy disk drive connected
to the computer?
To boot your computer from the USB floppy disk drive, you need to change the boot device.
Turn on your computer and press the F11 key when the VAIO logo appears.
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Troubleshooting >
System Update / Security
153
System Update / Security
How can I find important updates for my computer?
You can find and install the latest updates on your computer with the software applications: the Windows Update and the
How do I schedule the installation of Windows updates to my computer?
The Microsoft Windows operating system is preinstalled on your computer. The best way to protect your computer against
security threats, such as viruses, is to download and install the latest Windows updates regularly.
You can get important Windows updates by doing the following:
!
Your computer must be connected to the Internet to download the updates.
1
2
3
4
Click Start and Control Panel.
Click System and Security.
Click Action Center.
Follow the on-screen instructions to set up automatic or scheduled updates.
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Troubleshooting >
Recovery
154
Recovery
How can I create Recovery Media?
You can create Recovery Media using the VAIO Care. The media are used to restore your computer system to its factory
default settings. To create the media, launch the VAIO Care (page 34) and then click Recovery & restore, Recovery, and
Create Recovery Media.
!
If your computer is not equipped with a built-in optical disc drive, you need to connect an external optical disc drive (not supplied).
See the Recovery, Backup and Troubleshooting Guide for more information.
How can I restore my computer system to its factory default settings?
There are two ways to recover your computer system: from Recovery Media and from the recovery area. See the Recovery,
Backup and Troubleshooting Guide for more information.
How can I reinstall the original software and drivers?
You can restore the preinstalled software and drivers using the VAIO Care. To restore them, launch the VAIO Care (page
See the help file included with the VAIO Care for more information.
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Troubleshooting >
Recovery
155
How do I check the volume of the recovery area?
Your built-in storage device contains the recovery area where the data for the system recovery is stored. To check the volume
of the recovery area, follow these steps:
1
2
Click Start, right-click Computer, and select Manage.
Click Disk Management under Storage in the left pane.
The volume of the recovery area and the total volume of the C drive are displayed in the Disk 0 row in the center pane.
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Troubleshooting >
Battery Pack
156
Battery Pack
How do I find the battery charging status?
You can check the charge indicator for the battery charging status. See Charging the Battery Pack (page 24) for more
information.
When is my computer using AC power?
When your computer is connected to an AC outlet with the AC adapter, it uses AC power, even if the battery pack is installed.
When should I recharge the battery pack?
Recharge the battery pack when:
❑ The battery pack is running out of power and both the charge and power indicator lights blink.
❑ You have not used the battery pack for an extended period of time.
When should I replace the battery pack?
A message prompting you to replace the battery pack appears when the battery pack reaches the end of its life. You can
check the battery charge capacity with the Battery function on the VAIO Control Center.
Should I be concerned that the installed battery pack is warm?
No, it is normal for the battery pack to be warm while it is powering your computer.
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Troubleshooting >
Battery Pack
157
Can my computer enter Hibernate mode while running on battery power?
Your computer can enter Hibernate mode while running on battery power, but some software programs and peripheral
devices prevent the system from entering Hibernate mode. If you are using a program that prevents the system from entering
Hibernate mode, save your data frequently to avoid losing data. See Using Hibernate Mode (page 31) for information on
how you can manually activate Hibernate mode.
Why can't I fully charge my battery pack?
The battery care function is enabled to extend the life of your battery pack on the VAIO Control Center. Check the settings
on the VAIO Control Center.
What should I do if a message appears notifying of either incompatibility or the improper
installation of the battery pack and my computer then enters Hibernate mode?
❑ This problem could be due to the battery pack not being installed properly. To solve this problem, turn off your computer
and remove the battery pack. Then reinstall the battery pack to the computer. For details, see Installing/Removing the
❑ If the problem persists, it means the installed battery pack is not compatible. Remove the battery pack and contact an
authorized Sony service/support center. To find the nearest center or agent, see Finding More about Your VAIO
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Troubleshooting >
Built-in Camera
158
Built-in Camera
Why does the viewfinder show no images or poor-quality images?
❑ The built-in camera cannot be shared by more than one software application. Exit the current application before launching
another.
❑ The viewfinder may show some noise, for example horizontal streaks, when you are viewing a rapid-moving object. This
is normal and does not indicate a malfunction.
❑ If the problem persists, restart your computer.
Why are captured images poor in quality?
❑ The images captured under the fluorescent light may show reflections of light.
❑ A dark portion in captured images may appear as a noise.
❑ If the lens protection cover is dirty, you cannot take a clear shot. Clean the cover. See Built-in Camera (page 134).
What should I do if captured images contain dropped frames and audio interruptions?
❑ The effect settings on your software application may cause dropped frames. See the help file included with your software
application for more information.
❑ There may be more software applications running than your computer can handle. Exit the applications that you are not
currently using.
❑ The power management function of your computer may be active. Check the CPU performance.
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Troubleshooting >
Built-in Camera
159
What should I do if movie playback shows dropped frames while my computer is running
on battery power?
The battery pack is running out of power. Connect your computer to an AC outlet.
What should I do if captured images flicker?
This problem occurs when you use the camera under fluorescent lights due to a mismatch between the lighting output
frequency and the shutter speed.
To reduce flicker noise, change the direction of the camera or the brightness of camera images. In some software
applications, you can set an appropriate value to one of the camera properties (e.g. light source, flicker, etc.) to eliminate
flicker noise.
Why is the video input from the built-in camera suspended for a few seconds?
The video input may be suspended for a few seconds if:
❑ a shortcut key with the Fn key is used.
❑ the CPU load increases.
This is normal and does not indicate a malfunction.
What should I do if my computer becomes unstable when it enters a power saving mode
while the built-in camera is in use?
If your computer automatically enters Sleep or Hibernate mode, change the corresponding power saving mode setting. To
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Troubleshooting >
Networking (LAN/Wireless LAN)
160
Networking (LAN/Wireless LAN)
What should I do if my computer cannot connect to a wireless LAN access point?
❑ Connection capability is affected by distance and obstructions. You may need to move your computer away from
obstructions or closer to any access point you may be using.
❑ Make sure the WIRELESS switch is on and the WIRELESS indicator light is lit on your computer.
❑ Make sure power to the access point is on.
❑ If the VAIO Smart Network is installed on your computer, and you want to connect your computer to a wireless LAN
access point using the 5 GHz band, make sure the option to use the 5 GHz band or both the 2.4 GHz and 5 GHz bands
is selected for Wireless LAN Settings in the VAIO Smart Network settings window. Wireless LAN communication (IEEE
802.11a standard) using only the 5 GHz band, available on selected models only, is disabled by default.
❑ Follow these steps to check the settings:
1
2
3
Click Start and Control Panel.
Click View network status and tasks under Network and Internet.
Click Connect to a network to confirm that your access point is selected.
❑ Make sure the encryption key is correct.
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Troubleshooting >
Networking (LAN/Wireless LAN)
161
❑ Make sure Maximum Performance is selected for Wireless Adapter Settings in the Power Options window. Selecting
any other option may result in a communication failure. To change the settings, follow these steps:
1
2
3
4
5
6
Right-click the power status icon on the taskbar and select Power Options.
Click Change plan settings.
Click Change advanced power settings.
Select the Advanced settings tab.
Double-click Wireless Adapter Settings and Power Saving Mode.
Select Maximum Performance from the drop-down list both for On battery and Plugged in.
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Troubleshooting >
Networking (LAN/Wireless LAN)
162
What should I do if I cannot access the Internet?
❑ Check the access point settings. See the manual that came with your access point for more information.
❑ Make sure your computer and the access point are connected to one another.
❑ Move your computer away from obstacles or closer to any access point you may be using.
❑ Make sure your computer is properly configured for Internet access.
❑ Make sure Maximum Performance is selected for Wireless Adapter Settings in the Power Options window. Selecting
any other option may result in a communication failure. Follow the steps in What should I do if my computer cannot
Why is the data transfer speed slow?
❑ The wireless LAN data transfer speed is affected by distance and obstructions between devices and access points. Other
factors include device configurations, radio conditions, and software compatibility. To maximize the data transfer speed,
move your computer away from obstacles or closer to any access point you may be using.
❑ If you are using a wireless LAN access point, the device may be temporarily overloaded depending on how many other
devices are communicating via the access point.
❑ If your access point interferes with other access points, change the access point channel. See the manual that came with
your access point for more information.
❑ Make sure Maximum Performance is selected for Wireless Adapter Settings in the Power Options window. Selecting
any other option may result in a communication failure. Follow the steps in What should I do if my computer cannot
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Troubleshooting >
Networking (LAN/Wireless LAN)
163
How do I avoid data transfer interruptions?
❑ While your computer is connected to an access point, data transfer interruptions may occur if a large file is exchanged or
the computer is placed in close proximity to microwaves and cordless telephones.
❑ Move your computer closer to the access point.
❑ Make sure the access point connection is intact.
❑ Change the access point channel. See the manual that came with your access point for more information.
❑ Make sure Maximum Performance is selected for Wireless Adapter Settings in the Power Options window. Selecting
any other option may result in a communication failure. Follow the steps in What should I do if my computer cannot
What are channels?
❑ Wireless LAN communication uses divided frequency bands known as channels. Third-party wireless LAN access point
channels may be preset to different channels from Sony devices.
❑ If you are using a wireless LAN access point, see connectivity information contained in the manual that came with your
access point.
Why does the network connection stop when I change the encryption key?
Two computers with the wireless LAN function may lose a peer-to-peer network connection if the encryption key is changed.
You can either change the encryption key back to the original profile or re-enter the key on both computers so the key
matches.
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Troubleshooting >
Bluetooth Technology
164
Bluetooth Technology
What should I do if other Bluetooth devices cannot find my computer?
❑ Make sure both devices have the Bluetooth function enabled.
❑ Make sure the WIRELESS switch is on and the WIRELESS indicator light is lit on your computer.
❑ You cannot use the Bluetooth function while your computer is in a power saving mode. Bring the computer back to Normal
mode, then turn on the WIRELESS switch.
❑ Your computer and the device may be too far apart. Wireless Bluetooth technology works best when the devices are within
33 feet / 10 meters of each other.
What should I do if I cannot find the Bluetooth device I want to communicate with?
❑ Check that the Bluetooth function of the device you want to communicate with is on. See the other device's manual for
more information.
❑ If the device you want to communicate with is already communicating with another Bluetooth device, it may not be found
or it may not be able to communicate with your computer.
❑ To allow other Bluetooth devices to communicate with your computer, follow these steps:
1
2
3
Click Start and Devices and Printers.
Right-click the Bluetooth device icon and click Bluetooth settings.
Click the Options tab and select the Allow Bluetooth devices to find this computer check box.
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Troubleshooting >
Bluetooth Technology
165
What should I do if other Bluetooth devices cannot connect to my computer?
❑ Check the suggestions in What should I do if I cannot find the Bluetooth device I want to communicate with? (page
164).
❑ Make sure the other devices are authenticated.
❑ The data transfer distance can be shorter than 33 feet / 10 meters depending on existing obstacles between the two
devices, on radio wave quality, and on the operating system or the software in use. Move your computer and Bluetooth
devices closer to each other.
Why is my Bluetooth connection slow?
❑ The data transfer speed depends on the obstructions and/or the distance between the two devices, on the radio wave
quality, and on the operating system or the software in use. Move your computer and Bluetooth devices closer to each
other.
❑ The 2.4 GHz band, with which Bluetooth devices or wireless LAN devices work, is used by various devices. Although
Bluetooth devices use the technology to minimize radio interference from other devices that use the same band, such
radio interference may cause slower communication speeds and shorter distances or communication failures.
❑ If a version of a Bluetooth standard employed on the Bluetooth device with which you want to communicate is not the
same version as the one employed on your computer, the communication speed becomes slower.
❑ High-speed communications between your computer and Bluetooth devices are available when they are compliant with
Bluetooth Core Specification Version 3.0 High Speed (HS). For the high-speed communications, enable both the wireless
LAN and Bluetooth functions on the computer.
!
Some Bluetooth profiles do not support high-speed communications.
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Troubleshooting >
Bluetooth Technology
166
Why can't I use the services supported by the connected Bluetooth device?
Connection is only possible for services also supported by the computer with the Bluetooth function. See Windows Help and
Support for more information.
Can I use a device with Bluetooth technology on airplanes?
With Bluetooth technology, your computer transmits a radio frequency of 2.4 GHz. Sensitive locations, such as hospitals and
airplanes, may have restrictions on use of Bluetooth devices to avoid radio interference. Check with facility staff to see if use
of the Bluetooth function on the computer is permitted.
Why can't I use the Bluetooth function when I log onto my computer as a user with a
standard user account?
The Bluetooth function may not be available to a user with a standard user account on your computer. Log onto the computer
as a user with administrative rights.
Why can't I use the Bluetooth devices when I switch users?
If you switch users without logging off your system, the Bluetooth devices will not work. Be sure to log off before switching
users. To log off your system, click Start, the arrow next to the Shut down button, and Log off.
Why can't I exchange business card data with a mobile phone?
The business card exchange function is not supported.
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Troubleshooting >
Bluetooth Technology
167
What should I do if I do not hear sound from my headphones or audio/video controller?
Check whether your headphones or audio/video controller supports the SCMS-T content protection. If not, you need to
change the SCMS-T settings to connect the device using the Advanced Audio Distribution Profile (A2DP). To change the
SCMS-T settings, follow these steps:
✍
Some VAIO models detect support of the SCMS-T content protection on a destination device for automatic reconfiguration of the SCMS-T settings. On
such models, SCMS-T Settings in step 3 is not displayed because there is no need to manually change the settings.
1
2
3
4
Click Start and Devices and Printers.
Right-click the icon for the device that you want to connect using the A2DP and select Control.
Click SCMS-T Settings.
Click No when the Connect to a device only if it supports SCMS-T content protection message appears.
What should I do if the Bluetooth icon is not displayed on the taskbar?
❑ If the VAIO Smart Network is installed on your computer, make sure that the switch next to Bluetooth is set to On in the
VAIO Smart Network window.
❑ If the SmartWi Connection Utility is installed on your computer, make sure that the switch next to Bluetooth is set to
ON in the SmartWi Connection Utility window.
❑ To display the Bluetooth icon on the taskbar, follow these steps:
1
2
3
Click Start and Devices and Printers.
Right-click the Bluetooth device icon and click Bluetooth settings.
Click the Options tab and select the Show the Bluetooth icon in the notification area check box.
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Troubleshooting >
Optical Discs
168
Optical Discs
Why does my computer freeze when I try to read a disc?
The disc that your computer is trying to read may be dirty or damaged. Follow these steps:
1
Press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and Restart to restart the computer.
!
Turning off your computer with the Ctrl+Alt+Delete keys may cause loss of unsaved data.
2
3
Remove the disc from the optical disc drive.
Check the disc for dirt or damage. If you need to clean the disc, see Discs (page 134) for instructions.
What should I do if the drive tray does not open?
❑ Make sure your computer is in Normal mode.
❑ Press the drive eject button.
❑ If the drive eject button does not work, click Start and Computer, right-click the optical disc drive icon, and select Eject.
❑ If none of the above options work, insert a thin, straight object (such as a paper clip) into the manual eject hole on the
optical disc drive.
❑ Try restarting your computer.
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Troubleshooting >
Optical Discs
169
What should I do if I cannot play a disc properly on my computer?
❑ Make sure the disc is inserted into the optical disc drive with the label facing upward.
❑ Make sure the necessary program(s) is installed according to the manufacturer's instructions.
❑ If a disc is dirty or damaged, your computer will stop responding. Follow these steps:
1
Press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and Restart to restart the computer.
!
Turning off your computer with the Ctrl+Alt+Delete keys may cause loss of unsaved data.
2
3
Remove the disc from the optical disc drive.
Check the disc for dirt or damage. If you need to clean the disc, see Discs (page 134) for instructions.
❑ If you are playing a disc and cannot hear sound, do any of the following:
❑ The volume may have been turned off by the Fn+F2 keys. Press them once again.
❑ The volume may have been minimized by the Fn+F3 keys. Keep pressing the Fn+F4 keys to turn up the volume loud
enough to hear sound.
❑ Right-click the volume icon on the taskbar and click Open Volume Mixer to check the settings.
❑ Check the volume setting in the audio mixer.
❑ If you are using external speakers, check the volume settings on the speakers and the connections between the
speakers and your computer.
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Troubleshooting >
Optical Discs
170
❑ Make sure the correct driver software is installed. Follow these steps:
1
2
3
4
Click Start and Control Panel.
Click System and Security.
Click System.
Click Device Manager in the left pane.
The Device Manager window appears with a listing of your computer's hardware devices.
If an "X" or an exclamation point appears on the listed device, you may need to enable the device or reinstall the driver
software.
5
6
Double-click the optical disc drive device to open a list of the optical disc drives of your computer.
Double-click your desired drive.
You can confirm the driver software by selecting the Driver tab, and clicking Driver Details.
7
Click OK to close the window.
❑ Make sure an adhesive label is not affixed to a disc. Adhesive labels can come off while the disc is in the optical disc drive
and damage the drive or cause it to malfunction.
❑ If a region code warning appears, the disc may be incompatible with the optical disc drive. Check the package to make
sure the region code is compatible with the optical disc drive.
❑ If you notice condensation on your computer, do not use the computer for at least one hour. Condensation can cause the
computer to malfunction.
❑ Make sure your computer is running on AC power and try the disc again.
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Troubleshooting >
Optical Discs
171
What should I do if I cannot write data to CD media?
❑ Make sure you neither launch any software application nor allow any to launch automatically, not even a screen saver.
❑ If you are using a CD-R/RW disc with an adhesive label affixed, replace it with one with no affixed adhesive label. Using
a disc with an affixed adhesive label could cause a write error or other damage.
What should I do if I cannot write data to DVD media?
❑ Make sure you are using the correct DVD recordable media.
❑ Check which DVD recordable format is compatible with your optical disc drive. Some brands of DVD recordable media do
not work.
What should I do if my external optical disc drive does not work properly?
Make sure that your external optical disc drive is connected to an AC power source and the USB port on your computer. If it
is not connected, the external optical disc drive may not work properly.
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Troubleshooting >
Display
172
Display
Why did my screen go blank?
❑ Your computer screen may go blank if the computer loses power or enters a power saving mode (Sleep or Hibernate). If
the computer is in LCD (Video) Sleep mode, press any key to bring the computer back into Normal mode. See Using the
❑ Make sure your computer is securely plugged into a power source and turned on and the power indicator light is lit.
❑ If your computer is running on battery power, make sure the battery pack is installed properly and is charged. See Using
❑ If the display output is directed to the external display, press the Fn+F7 keys. See Combinations and Functions with
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Troubleshooting >
Display
173
What should I do if I do not see proper images or videos?
❑ Be sure to select True Color (32 bit) for the display colors before using video/image software or starting DVD playback.
Selecting any other option may prevent such software from displaying images successfully. To change the display colors,
follow these steps:
1
2
3
4
Right-click on the desktop and select Screen resolution.
Click Advanced settings.
Click the Monitor tab.
Select True Color (32 bit) under Colors.
❑ Do not change the display resolution or colors while using video/image software or playing DVDs, as it may cause
unsuccessful playback/display or unstable system operations.
Additionally, it is recommended you disable your screen saver before starting DVD playback. If the screen saver is
enabled, it may be activated during DVD playback and prevent the playback from running successfully. Some screen
savers have been found to even change the display resolution and colors.
What should I do if no image is displayed on my TV screen or external display connected
to the HDMI output port?
Make sure you are using an HDCP-compliant display. The copyright protected content is not displayed on a non-HDCP
compliant display. See Connecting a TV with an HDMI Input Port (page 97) or Connecting a Computer Display or a
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Troubleshooting >
Display
174
Why doesn't my screen display a video?
❑ If the display output is directed to the external display and the external display is disconnected, you cannot display a video
on your computer screen. Stop video playback, change the display output to the computer screen, and then restart video
playback. See Selecting Display Modes (page 99) for changing the display output. Alternatively, you can press the
Fn+F7 keys to change the display output. See Combinations and Functions with the Fn Key (page 36) for more
information.
❑ The video memory of your computer may be insufficient for displaying high resolution videos. In such a case, lower the
resolution of the LCD screen.
To change the screen resolution, follow these steps:
1
2
3
Right-click on the desktop and select Screen resolution.
Click the drop-down list next to Resolution.
Move the slider up to increase or down to decrease the screen resolution.
✍
You can check the total amount of the graphics and video memory available. Right-click on the desktop, select Screen resolution, and click Advanced
Settings and the Adapter tab. The displayed value may be different from the actual amount of memory on your computer.
What should I do if my screen is dark?
❑ Press the Fn+F6 keys to brighten your computer screen.
❑ Blocking the ambient light sensor turns your screen dark. Make sure that the sensor is unblocked.
What should I do if the external display remains blank?
Press the Fn+F7 keys to change the display output. See Combinations and Functions with the Fn Key (page 36) for more
information.
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Troubleshooting >
Display
175
How do I run Windows Aero?
To run Windows Aero, follow these steps:
1
2
Right-click on the desktop and select Personalize.
Select your desired theme from Aero Themes.
For information about the Windows Aero features, such as Windows Flip 3D, see Windows Help and Support.
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Troubleshooting >
Printing
176
Printing
What should I do if I cannot print a document?
❑ Make sure your printer is on, and the printer cable is securely connected to the ports on the printer and your computer.
❑ Make sure your printer is compatible with the Windows operating system installed on your computer.
❑ You may need to install the printer driver software before you use your printer. See the manual that came with your printer
for more information.
❑ If your printer is not functioning after your computer resumes from a power saving mode (Sleep or Hibernate), then restart
the computer.
❑ If the bidirectional communication functions are provided with your printer, disabling the functions on your computer may
enable printing. Follow these steps:
1
2
3
4
5
Click Start and Devices and Printers.
Right-click the printer icon and select Properties.
Click the Ports tab.
Click to cancel the Enable bidirectional support check box.
Click OK.
This disables the bidirectional communication functions of the printer, such as data transfer, status monitoring, and
remote panel.
When your printer is connected to the optional docking station*, check to see if the docking station is connected to an AC
power source.
*Available only for models with a docking station connector. See the specifications to find out whether your model is equipped with the docking station
connector.
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Troubleshooting >
Microphone
177
Microphone
What should I do if my microphone does not work?
❑ If you are using an external microphone, make sure the microphone is turned on and is properly plugged into the
microphone jack on your computer.
❑ Your sound input device may have been incorrectly configured. To configure the sound input device, follow these steps:
1
2
3
4
5
Close all open programs.
Click Start and Control Panel.
Click Hardware and Sound.
Click Manage audio devices under Sound.
On the Recording tab, select your desired device for sound input and click Set Default.
How can I prevent microphone feedback?
Microphone feedback occurs when the microphone receives the sound from a sound output device, such as a speaker.
To prevent this problem:
❑ Keep the microphone away from a sound output device.
❑ Turn down the volume of the speakers and the microphone.
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Troubleshooting >
Speakers
178
Speakers
What should I do if I do not hear sound from the built-in speakers?
❑ If you are using a program that has its own volume control, make sure the volume control is properly set. See the
program's help file for more information.
❑ The volume may have been turned off by the Fn+F2 keys. Press them once again.
❑ The volume may have been minimized by the Fn+F3 keys. Keep pressing the Fn+F4 keys to turn up the volume loud
enough to hear sound.
❑ Check the Windows volume controls by clicking the volume icon on the taskbar.
❑ Your sound output device may have been incorrectly configured. To change the sound output device, see How do I
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Troubleshooting >
Speakers
179
What should I do if my external speakers do not work?
❑ Check the suggestions in What should I do if I do not hear sound from the built-in speakers? (page 178).
❑ If you are using a program that has its own volume control, make sure the volume control is properly set. See the
program's help file for more information.
❑ Make sure your speakers are properly connected and the volume is turned up loud enough to hear sound.
❑ Make sure your speakers are designed for computer use.
❑ If your speakers have a muting button, set the button to off.
❑ If your speakers require external power, make sure the speakers are connected to a power source. See the manual that
came with your speakers for more information.
❑ Check the Windows volume controls by clicking the volume icon on the taskbar.
❑ Your sound output device may have been incorrectly configured. To change the sound output device, see How do I
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Troubleshooting >
Touch Pad
180
Touch Pad
What should I do if the touch pad does not work?
❑ You may have disabled the touch pad before connecting a mouse to your computer. See Using the Touch Pad (page 39).
❑ Make sure that a mouse is not connected to your computer.
❑ If the pointer does not move while a software application is running, press the Alt+F4 keys to close the application window.
❑ If the Alt+F4 keys do not work, press the Windows key once and then the , key several times, select Restart with the
M or m key, and press the Enter key to restart your computer.
❑ If your computer does not restart, press the Ctrl+Alt+Delete keys, select the arrow next to the Shut down button with the
m and , keys, press the Enter key, select Restart with the M or m key, and press the Enter key to restart your computer.
❑ If this procedure does not work, press and hold the power button until the computer turns off.
!
Turning off your computer with the Ctrl+Alt+Delete keys or the power button may cause loss of unsaved data.
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Troubleshooting >
Keyboard
181
Keyboard
What should I do if the keyboard configuration is wrong?
The language layout of your computer's keyboard is labeled on the packaging box. If you choose a different regional keyboard
when you complete the Windows setup, the key configuration will be mismatched.
To change the keyboard configuration, follow these steps:
1
2
Click Start and Control Panel.
Click Clock, Language, and Region, and then Change keyboards or other input methods under Region and
Language.
3
4
Click Change keyboards on the Keyboards and Languages tab.
Change the settings as desired.
What should I do if I cannot enter certain characters with the keyboard?
If you cannot enter U, I, O, P, J, K, L, M, and so on, the Num Lk key may be activated. Check that the Num lock indicator
light is unlit. If the Num lock indicator is lit, press the Num Lk key to turn it off before entering these characters.
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Troubleshooting >
Floppy Disks
182
Floppy Disks
Why doesn't the Safely Remove Hardware and Eject Media icon appear on the taskbar
when the drive is connected?
Your computer does not recognize the floppy disk drive. First, make sure the USB cable is properly connected to the USB
port. If you need to secure the connection, wait a few moments for the computer to recognize the drive. If the icon still does
not appear, follow these steps:
1
2
3
4
5
Close all programs that are accessing the floppy disk drive.
Wait until the indicator light on the floppy disk drive turns off.
Push the eject button to remove the disk, and unplug the USB floppy disk drive from your computer.
Reconnect the floppy disk drive by plugging the USB cable into the USB port.
Restart the computer by clicking Start, the arrow next to the Shut down button, and Restart.
What should I do if I cannot write data to a floppy disk?
❑ Make sure the floppy disk is properly inserted in the drive.
❑ If the disk is inserted properly and you are still unable to write data to it, the disk may be full or write-protected. You can
either use a floppy disk that is not write-protected or disable the write-protect feature.
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Troubleshooting >
Audio/Video
183
Audio/Video
What should I do if I cannot use my digital video camcorder?
If a message appears stating that the i.LINK device is disconnected or turned off, the i.LINK cable may not be securely
plugged into the port on your computer or camcorder. Unplug the cable, and plug it in once again. See Connecting an i.LINK
How do I turn off the Windows startup sound?
To turn off the Windows startup sound, follow these steps:
1
2
3
4
5
Click Start and Control Panel.
Click Hardware and Sound.
Click Manage audio devices under Sound.
On the Sounds tab, click to cancel the Play Windows Startup sound check box.
Click OK.
How do I change the sound output device?
If you do not hear sound from the device connected to a port, such as the USB port, HDMI output port, optical output port, or
headphones jack, you need to change the device for sound output.
1
2
3
4
5
Close all open programs.
Click Start and Control Panel.
Click Hardware and Sound.
Click Manage audio devices under Sound.
On the Playback tab, select your desired device for sound output and click Set Default.
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Troubleshooting >
Audio/Video
184
What should I do if I do not hear the sound from the sound output device connected to the
HDMI output port, optical output port, or headphones jack?
❑ You need to change the sound output device if you want to hear sound from the device connected to a port, such as the
HDMI output port, optical output port, or headphones jack. For the detailed procedure, see How do I change the sound
❑ If you still hear no sound from the sound output device, follow these steps:
1
2
3
4
5
On the Playback tab, select the HDMI or S/PDIF icon and click Properties.
Click the Advanced tab.
Select the sample rate and bit depth (for example, 48000 Hz, 16 bit) which the device supports.
Click OK.
Why do sound interruptions and/or dropped frames occur when I play high-definition
videos, such as those recorded with the AVCHD digital video camcorder?
Playing high-definition videos requires substantial hardware resources, such as CPU, GPU, or system memory performance
on your computer. During the video playback, some operations and/or functions may become unavailable, and sound
interruptions, dropped frames, and playback failure may occur depending on the configuration of your computer.
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Troubleshooting >
"Memory Stick"
185
"Memory Stick"
What should I do if I cannot use "Memory Stick" that was formatted on a VAIO computer
on other devices?
You may need to reformat your "Memory Stick".
Formatting "Memory Stick" erases all data, including music data previously saved on it. Before you reformat "Memory Stick",
back up important data and confirm that "Memory Stick" does not contain files you want to keep.
1
2
Copy the data from "Memory Stick" onto your built-in storage device to save data or images.
Can I copy images from a digital camera using "Memory Stick"?
Yes, and you can view video clips that you have recorded with digital cameras that are compatible with "Memory Stick".
Why can't I write data to "Memory Stick"?
Some versions of "Memory Stick" are equipped with an erasure prevention switch to protect data from unintentional erasure
or overwriting. Make sure the erasure prevention switch is off.
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Troubleshooting >
Peripherals
186
Peripherals
What should I do if I cannot connect a USB device?
❑ If applicable, check the USB device is turned on and using its own power supply. For example, if you are using a digital
camera, check if the battery is charged. If you are using a printer, check if the power cable is connected properly to an
AC outlet.
❑ Try using another USB port on your computer. The driver software could be installed to the specific port you used the first
time you connected the device.
❑ See the manual that came with your USB device for more information. You may need to install software before you connect
the device.
❑ Try connecting a simple, low-powered device such as a mouse to test if the port is working at all.
❑ USB hubs may prevent a device from working because of a power distribution failure. We recommend you connect the
device directly to your computer without a hub.
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Troubleshooting >
Docking Station
187
Docking Station
What should I do if an error message appears when I disconnect my computer from the
docking station?
❑ When any device inserted or connected to the docking station is in use, you cannot disconnect your computer from the
docking station. Save unsaved data, exit applications that are using such devices, and then try again.
If the above does not work, shut down your computer and disconnect it from the docking station.
❑ When the battery pack is running out of power, you cannot disconnect your computer from the docking station. Charge
the battery pack or shut down the computer and then try again.
❑ Be sure to return to the originally logged on user before disconnecting your computer from the docking station.
Disconnecting it as any other user may cause malfunctions.
For switching users, see Windows Help and Support.
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Trademarks >
188
Trademarks
© 2010 Sony Electronics Inc. All rights reserved. Reproduction in whole or in part without written permission is prohibited.
Sony and the Sony logo are trademarks or registered trademarks of Sony Corporation.
VAIO, the VAIO logo, and Backstage are trademarks or registered trademarks of Sony Electronics Inc.
"BRAVIA" is a trademark of Sony Corporation.
and "Memory Stick", "Memory Stick Duo", "MagicGate", "OpenMG", "Memory Stick PRO", "Memory Stick PRO
Duo", "Memory Stick PRO-HG Duo", "Memory Stick Micro", "M2", and the "Memory Stick" logo are trademarks or registered
trademarks of Sony Corporation.
Walkman is a registered trademark of Sony Corporation.
i.LINK is a name to denote IEEE 1394. i.LINK and i.LINK logo " " are the trademarks of Sony Corporation.
Intel, Pentium, Intel SpeedStep, Atom, Centrino, and Intel Core are trademarks or registered trademarks of Intel Corporation
in the United States and/or other countries.
Microsoft, MS-DOS, Windows, Windows Vista, BitLocker, Aero, and the Windows logo are trademarks of Microsoft group of
companies.
Blu-ray Disc™ and the Blu-ray Disc logo are trademarks of the Blu-ray Disc Association.
The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by
Sony Corporation is under license. Other trademarks and trade names are those of their respective owners.
Roxio Easy Media Creator is a trademark of Sonic Solutions.
WinDVD and WinDVD BD are trademarks of InterVideo, Inc.
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Trademarks >
189
ArcSoft and the ArcSoft logo are registered trademarks of ArcSoft, Inc. ArcSoft WebCam Companion is a trademark of
ArcSoft, Inc.
AMD, the AMD Arrow logo, ATI, and combinations thereof, Radeon, AMD Phenom, AMD Turion, AMD Athlon, AMD
Virtualization, AMD-V are trademarks of Advanced Micro Devices, Inc.
SD Logo is a trademark.
SDHC Logo is a trademark.
SDXC Logo is a trademark.
The ExpressCard word mark and logos are owned by the PCMCIA and any use of such marks by Sony Corporation is under
license. Other trademarks and trade names are those of their respective owners.
HDMI, the HDMI logo, and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing
LLC.
CompactFlash® is a trademark of SanDisk Corporation.
, "XMB," and "xross media bar" are trademarks of Sony Corporation and Sony Computer Entertainment Inc.
"PlaceEngine" is a registered trademark of Koozyt, Inc.
"PlaceEngine" was developed by Sony Computer Science Laboratories, Inc. and is licensed by Koozyt, Inc.
"TransferJet" and the "TransferJet" logo are trademarks of Sony Corporation.
"AVCHD" is a trademark of Panasonic Corporation and Sony Corporation.
All other names of systems, products, and services are trademarks of their respective owners. In the manual, the ™ or ®
marks are not specified.
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Notice >
191
Notice
© 2010 Sony Corporation. All rights reserved.
This manual and the software described herein, in whole or in part, may not be reproduced, translated, or reduced to any
machine-readable form without prior written approval.
Sony Corporation provides no warranty with regard to this manual, the software, or other information contained herein and
hereby expressly disclaims any implied warranties or merchantability or fitness for any particular purpose with regard to this
manual, the software, or such other information. In no event shall Sony Corporation be liable for any incidental, consequential,
or special damages, whether based on tort, contract, or otherwise, arising out of or in connection with this manual, the
software, or other information contained herein or the use thereof.
In the manual, the ™ or ® marks are not specified.
Sony Corporation reserves the right to make any modification to this manual or the information contained herein at any time
without notice. The software described herein is governed by the terms of a separate user license agreement.
Sony Corporation is not liable and will not compensate for any lost recordings made to your computer, external recording
media, or recording devices or any relevant losses, including when recordings are not made due to reasons including your
computer failure, or when the contents of a recording are lost or damaged as a result of your computer failure or repair
undertaken to your computer. Sony Corporation will not restore, recover, or replicate the recorded contents made to your
computer, external recording media, or recording devices under any circumstances.
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