Sony Modem USB 598 User Manual

USB 598 Modem with  
User Guide (Mac)  
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Preface  
Limitation of  
Liability  
The information in this manual is subject to change without  
notice and does not represent a commitment on the part of  
Sierra Wireless. SIERRA WIRELESS AND ITS AFFILIATES  
SPECIFICALLY DISCLAIM LIABILITY FOR ANY AND ALL  
DIRECT, INDIRECT, SPECIAL, GENERAL, INCIDENTAL,  
CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES  
INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS OR  
REVENUE OR ANTICIPATED PROFITS OR REVENUE  
ARISING OUT OF THE USE OR INABILITY TO USE ANY  
SIERRA WIRELESS PRODUCT, EVEN IF SIERRA WIRELESS  
AND/OR ITS AFFILIATES HAS BEEN ADVISED OF THE  
POSSIBILITY OF SUCH DAMAGES OR THEY ARE  
FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY.  
Notwithstanding the foregoing, in no event shall Sierra  
Wireless and/or its affiliates aggregate liability arising under or  
in connection with the Sierra Wireless product, regardless of  
the number of events, occurrences, or claims giving rise to  
liability, be in excess of the price paid by the purchaser for the  
Sierra Wireless product.  
Patents  
Portions of this product may be covered by some or all of the  
following US patents:  
5,515,013  
5,890,057  
6,339,405  
6,643,501  
6,847,830  
6,985,757  
7,200,512  
D559,256  
5,629,960  
5,929,815  
6,359,591  
6,653,979  
6,876,697  
5,845,216  
6,169,884  
6,400,336  
6,697,030  
6,879,585  
5,847,553  
6,191,741  
6,516,204  
6,785,830  
6,886,049  
7,106,569  
D442,170  
5,878,234  
6,199,168  
6,561,851  
6,845,249  
6,968,171  
7,145,267  
D459,303  
7,023,878, 7,053,843  
7,287,162  
D560,911  
and other patents pending.  
7,295,171  
This product includes technology licensed from  
®
QUALCOMM 3G.  
Manufactured or sold by Sierra Wireless Inc. or its Licensees  
under one or more patents licensed from InterDigital Group.  
Copyright  
©2009 Sierra Wireless. All rights reserved.  
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USB 598 modem - User Guide  
Trademarks  
AirCard and “Heart of the Wireless Machine” are registered  
trademarks of Sierra Wireless. Watcher is a trademark of Sierra  
Wireless, registered in the European Community.  
Sierra Wireless, the Sierra Wireless logo, TRUInstall,  
TRULocate, and the red wave design are trademarks of Sierra  
Wireless.  
Mac OS is a trademark of Apple Inc., registered in the U.S. and  
other countries.  
®
QUALCOMM is a registered trademark of QUALCOMM  
Incorporated. gpsOne is a trademark of QUALCOMM  
Incorporated.  
®
InstallShield is a registered trademark of Macrovision Corpo‐  
ration in the United States of America and/or other countries.  
Other trademarks are the property of the respective owners.  
Contact  
Information  
Sales Desk:  
Phone: 1-604-232-1488  
Hours: 8:00 AM to 5:00 PM Pacific Time  
Post: Sierra Wireless  
13811 Wireless Way  
Richmond, BC  
Canada  
V6V 3A4  
Fax: 1-604-231-1109  
Additional  
information and  
updates  
For uptodate product descriptions, documentation, appli‐  
cation notes, firmware upgrades, troubleshooting tips, and  
press releases, visit www.sierrawireless.com.  
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Table of Contents  
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USB 598 modem - User Guide  
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Contents  
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1
1: Introducing the USB 598 modem  
Note: This document applies to you, only if your wireless device is the  
USB 598 modem from Sierra Wireless.  
Welcome  
The Sierra Wireless USB 598 modem is a dualband wireless  
USB modem for cellular and PCS networks, and the GPS  
frequency band. The modem enhances the functionality of  
your mobile computing device by adding 2way messaging  
and highspeed mobile data in extended areas, compared to  
wireless local area networks.  
This modem allows you to do the following (subject to feature  
availability), without using a wireline phone or network:  
Connect to the Internet, VPN and corporate networks  
Send and receive SMS messages  
Use locationbased services  
Conduct videoconferencing  
Access streaming, realtime media  
Play games online  
Note: You can view this guide online or print it to keep on hand. If  
you're viewing it online, simply click a topic in the Table of Contents, or  
a page number in the Index, or any page reference or section  
reference. (Most text that is blue is a clickable link.) The PDF  
automatically displays the appropriate page.  
Feature summary  
The USB modem is designed to provide a wide range of  
capabilities using CDMA network technology. Implemen‐  
tation of these features depends on the particular service  
provider and account features you have chosen.  
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Some features described in this manual may not be supported  
by your service provider or may not be available with your  
network account. For details of the services and accounts  
available, contact your service provider.  
Wireless modem  
Once the modem is installed and configured, you can use it to  
connect to the CDMA network. You just insert the modem,  
start Watcher and allow it to authenticate your account on the  
network, then launch your Internet browser —you’re online!  
TRU-Install  
TRUInstall™ is a Sierra Wireless feature that installs the  
necessary software and drivers the first time you insert the  
modem into your computer. An installation CD is not  
required.  
TRU-Locate  
With TRULocate™, you can use locationbased services (GPS)  
to query, for example, the network for information on points of  
interest (POI) that are near your current location, or display  
driving instructions.  
Note: TRU-Locate is subject to feature availability.  
Your modem requires an unobstructed view of GPS satellites  
(in the sky), and, like any other GPS device, might not perform  
well within forested areas or near tall buildings.  
Depending on your account, you may be charged for each  
position fix or after you have performed a certain number of  
fixes. For details, contact your service provider.  
Depending on the mechanism that the network and your  
modem use to obtain location information, GPS may not be  
supported:  
If youʹre roaming  
If you do not have network coverage  
Due to other reasons.  
If you’re having problems using GPS, contact your service  
provider.  
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CDMA 3G services  
The modem operates over a type of wireless network called  
CDMA (Code Division Multiple Access).  
CDMA 3G technology provides a variety of connectivity  
features, depending on your service provider and account:  
1xEVDO Rev. A supports Internet connections with data  
rates up to 3.1 Mbps (downlink from the network) and  
1.8 Mbps (uplink to the network). Average data rates are  
450800 Kbps (downlink from the network) and  
300400 Kbps (uplink to the network). Actual speed  
depends on the network conditions.  
1xEVDO Rev. 0 supports Internet connections with data  
rates up to 2.4 Mbps (downlink from the network) and  
153 Kbps (uplink to the network). Average data rates are  
400700 Kbps (downlink from the network) and  
4080 Kbps (uplink to the network). Actual speed depends  
on the network conditions.  
1X supports Internet connections with data rates up to  
153 Kbps. Actual speed depends on the network condi‐  
tions.  
Once the connection is established, you can open your browser  
and connect to any web site that is accessible through the  
Internet, or access other Internet services (such as email).  
The connection is “active” when data transmission is  
occurring. If data transmission stops for a period of time  
(determined by the network), the connection becomes  
dormant.  
Circuit switched (dialup) data, using the earlier CDMA  
IS95 specification, supports data connections to any dial‐  
in service at rates up to 14.4 Kbps.  
QNC (Quick Net Connect) provides a simplified way to  
dial into an Internet connection (using circuit switched  
data) where 3G (1xEVDO or 1X) highspeed packet  
service is not available.  
SMS (Short Message Service) allows you to send and  
receive short text messages using the modem.  
Additional features of the modem  
Beyond the features of the CDMA network, the modem  
provides additional software features:  
PIN security code to protect your modem and account  
from unauthorized use.  
A wizard to assist with activating your CDMA account.  
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USB 598 modem - User Guide  
The modem has a microSD™ slot that can be used, with a  
microSD card (sold separately), for file transfer or storage. For  
Package contents  
Your package contains the following items:  
USB 598 modem  
Quick Start Guide  
USB extension cable  
Laptop clip  
Note: To meet FCC (regulatory) requirements, use only the supplied  
USB extension cable and laptop clip; other cables and laptop clips  
should not be used.  
To install the modem drivers and software, you do not need an  
installation CD. Your modem uses the Sierra Wireless  
TRUInstall feature. The drivers and software are installed  
when you insert the modem into your computer and go  
through the software installation; an installation CD is not  
required.  
System components  
Your modem is just one part of a system designed to provide  
you with a wide range of communication features. Every  
component of the system is needed to enable these capabilities.  
Your host computing device  
Your notebook or desktop computer hosts the modem  
hardware and runs the communication software: your web  
browser or email application, and Watcher—the enabling  
software for the modem.  
You may also have other software on your computer that can  
be used wirelessly with the modem, such as: file transfer appli‐  
cations (FTP), chat or instant messaging, a VPN (Virtual  
Private Network) client, client software for a corporate server  
application.  
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The USB modem  
The modem provides your computer with a connection to the  
CDMA wireless network.  
The modem fits into a USB slot available on most notebook  
and desktop computers.  
Every CDMA network operates on one of three radio  
frequency bands. As a dualband product, the modem  
operates on two of these bands (see page 40), providing a wide  
coverage area.  
The modem drivers and enabling  
software  
The modem drivers and enabling software (Watcher) monitor  
and manage your wireless connections.  
Your modem uses the Sierra Wireless TRUInstall feature—the  
drivers and software are installed when you insert the modem  
into your computer.  
The device driver software enables the modem to work with  
your computers operating system.  
Using the Watcher software, you can manage the modem and  
monitor your connections.  
CDMA service provider account  
Companies that operate CDMA networks and provide access  
to these networks are called service providers. To use the  
modem, you must have an account with a CDMA service  
provider.  
Note: You can use the Lock  
Modem feature to prevent others  
from using your account, should  
your modem be stolen.  
Each service provider has its own pricing options. There may  
be flat rate accounts, which provide you a maximum number  
of minutes of network usage for a fixed monthly fee. There  
may be accounts for which you are charged for network usage  
by the minute or by the amount of data transmitted.  
Your account may include a variety of other services such as  
SMS messaging or locationbased services.  
Each modem has been provisioned at the factory for use with a  
particular service provider. This sets the modem to use  
particular radio channels and enables services specific for that  
provider.  
The process of setting up your account is called activation.  
Activation involves action by the service provider and configu‐  
ration of the modem.  
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The procedure to configure (activate) your modem is covered  
The CDMA wireless network  
Note: More information about  
CDMA networks is available on  
the CDMA Development Group  
web site, www.cdg.org.  
This is the worldwide infrastructure providing the radio  
coverage that allows you to stay connected. Made up of radio  
towers and a variety of network switches, routers, and servers,  
the network is an interconnection of many service providers.  
Note: Most service providers  
have coverage maps on their  
web sites.  
There are CDMA networks that operate in the frequency bands  
supported by the modem throughout North America and  
parts of Latin America, Asia, and New Zealand. However,  
each service provider operates a network that covers a limited  
geographical area within the overall CDMA coverage area.  
Note: The fee for service is  
usually higher when you are  
roaming (connecting to a  
network other than the one  
belonging to your service  
provider).  
Most service providers have “roaming” agreements with other  
service providers, so that they can offer service outside of the  
coverage area of their own networks. For example, assuming  
you live in Vancouver (Canada), and travel frequently to  
Seattle (United States), you can obtain an account with a  
Vancouver service provider that has a roaming agreement with  
a service provider in Seattle. You would then have local service  
in Vancouver, and roaming service in Seattle.  
Care and maintenance of your  
modem  
As with any electronic device, the modem must be handled  
with care to ensure reliable operation. Follow these guidelines  
in using and storing the modem:  
The modem should fit easily into your USB slot. Forcing  
the modem into a slot may damage connector pins.  
When inserting or removing the modem, always grip it by  
the sides rather than the end.  
Protect the modem from liquids, dust, and excessive heat.  
When not installed in your computer, store the modem in  
a safe place.  
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2: Getting Started  
Before you can begin using the modem, you must:  
1. Insert the modem, to install the enabling software and  
drivers.  
2. Activate an account and configure the modem to use your  
account (unless the modem has been preactivated).  
This section provides an overview of this process.  
The USB 598 software  
The modem comes with the following software:  
Watcher application that you use to manage the modem  
and monitor your connections on your computer  
The driver software that provides the interface between  
the modem and your Mac operating system  
Detailed instructions for installing the modem and its software  
Account activation and  
configuration  
To use the modem, you must have an account with a CDMA  
service provider. The process of setting up an account is called  
activation.  
If you purchased the modem directly from a service provider,  
you may already have an account; your modem may be pre‐  
activated.  
Otherwise, run the Watcher software and the Activation  
Assistant, which guides you through the activation and config‐  
uration process. (Depending on your configuration, the  
software and the activation procedure may start automati‐  
cally.)  
Configuring the modem involves setting the phone number  
assigned by your service provider and may involve entering  
other network parameters and settings such as a user name  
and password to access services.  
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Your service provider may need to know:  
The billing information to use to collect payment for your  
network usage.  
The ESN (Electronic Serial Number) or MEID (Mobile  
Equipment Identifier) assigned to your modem during the  
manufacturing process. (The ESN or MEID is printed on a  
label on the modem and can be displayed in the software.)  
This number is used to help authenticate your account  
when you connect for service.  
You require from your service provider:  
An activation code that gives you access to configure the  
account.  
A phone number for your modem.  
Additional information specific to your service provider  
such as:  
· A user ID (username) and password to authenticate your  
network connection.  
· A SID (System IDentifier) that identifies your home  
network area and is used together with your phone  
number to determine if you are “home” or “roaming”.  
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3
3: Installation  
This chapter guides you through the steps necessary to install  
the modem on a notebook or desktop computer.  
The basic steps are:  
1. Insert the modem into the USB slot to install the modem  
drivers and software.  
2. If the modem has not been preactivated, activate the  
modem (as described in Activation” on page 23).  
Before you begin the installation process, ensure your  
computer meets the requirements described below.  
System requirements  
The modem is supported on notebook and desktop computers  
running:  
Mac OS X version 10.4.11 or newer  
To install the modem, you require one USB slot.  
The modem is supported on these Mac computers running  
Mac OS X version 10.4.11 or newer:  
MacBook™  
MacBook Air™  
MacBook Pro  
®
PowerBook G4  
®
Power Mac G5  
desktop iMac  
To check your version of Mac OS X, from the Apple menu (  
choose About This Mac. If your version is earlier than 10.4.11,  
then you must upgrade to version 10.4.11 or newer. Use the  
Software Update feature (in System Preferences), or contact an  
Apple reseller or an Apple retail store, or visit  
)
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Installing the modem and  
software  
To install Watcher and the modem drivers:  
®
®
1. If your computer has an AirPort , AirPort Extreme ,  
®
AirPort Express , or Bluetooth adapter, turn it off. (For  
instructions, see the user guide of your computer).  
2. Remove the protective cap from the USB connector of the  
modem.  
Note: Do not forcefully insert the  
modem. This may damage the  
connector pins.  
3. Gently insert the modem into the USB slot. Alternatively:  
· You can attach the USB extension cable (included in your  
package) to your computers USB slot, connect the  
modem and laptop clip to the USB extension cable, and  
then attach the laptop clip to the top of your laptops  
screen (see page 19 through page 20).  
Note: If your computer’s USB slot is vertical, use the supplied USB  
extension cable and laptop clip.  
Do not insert the modem or the USB extension cable into a USB hub  
or, if your keyboard is separate from your laptop, a USB slot on your  
keyboard.  
Warning: If the orientation of your computer’s USB slot or the  
thickness of your computer are such that pressure is applied to the  
modem’s end or side (as shown by the red circle in the drawing  
below), you may damage the modem or your computer. In such  
cases, do not insert the modem directly into your computer’s USB  
slot; use the supplied USB extension cable and the supplied laptop  
clip instead (see page 19).  
4. In the window that appears, doubleclick Watcher  
Installer.mpkg.  
5. In the “Welcome to the Sierra Wireless Watcher Installer”  
window, click Continue.  
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6. Read the agreement displayed in the “Software License  
Agreement” window, and click Continue.  
7. Click Agree to accept the agreement and to continue with  
the software installation.  
8. If the “Select a Destination” window is displayed, select a  
destination volume to install the software, and click  
Continue.  
9. In the “Standard Install on ...” window, click Install.  
10. If a window appears, prompting you to enter your  
password, enter your Mac password, and then click OK.  
11. In the window with the message that you will have to  
restart your computer, click Continue Installation.  
12. In the “Installation completed successfully” window, click  
Restart.  
13. After your computer restarts, configure the modem to use  
your account (if it was not preactivated), as described in  
Removing the modem  
To remove the modem:  
1. End your network connection (in Watcher, click  
Disconnect).  
2. Close Watcher if it is open.  
3. If a microSD card is inserted into the modem, ensure  
youʹve completed any file transfers, and then eject the  
drive.  
4. Pull the modem out of the slot by gripping both sides of  
the modem and pulling the modem straight out.  
Using the USB extension cable  
and laptop clip  
Optionally, you can use the provided USB extension cable and  
laptop clip. The laptop clip fits on top of your laptop screen  
and holds your modem. This allows you to use your modem in  
crowded spaces.  
Note: To meet FCC (regulatory) requirements, use only the supplied  
USB extension cable and laptop clip; other cables and laptop clips  
should not be used.  
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USB 598 modem - User Guide  
To connect the USB extension cable and laptop clip:  
1. Remove the protective cap from the USB connector of the  
modem.  
2. Slide the modem into the laptop clip.  
3. Connect the USB extension cable to the modem.  
Modem  
Laptop clip  
USB extension cable  
4. Insert the other end of the USB extension cable into the  
USB slot of your computer.  
When the modem and the cable are properly connected,  
the  
LED indicator is lit (blue, or blinking amber).  
5. Place the laptop clip, with the modem in it, on top of your  
laptop screen, as shown in the photo below.  
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Using a microSD card  
Your computer recognizes the microSD card as a removable  
storage device.  
The modem supports microSD cards up to 32 GB capacity.  
Note: Using microSD cards larger than 32 GB can cause data loss  
and damage your modem.  
Inserting the microSD card  
To insert the microSD card:  
1. Gently flip open the tab (labelled “microSD”) on the side  
of the modem (1), as shown in the photo below.  
1
2
2. Hold the modem with the LEDs facing up.  
3. Gently insert the microSD card (label facing up—see the  
above photo) into the slot on the side of the modem (2)  
until the microSD card clicks into place.  
If your microSD card has not been formatted, or is in a for‐  
mat that your computer does not recognize, you may be  
prompted to format the microSD card.  
Note: The formatting procedure erases all the data on the microSD  
card, after which the files CANNOT be retrieved. To prevent the loss  
of important data, please check the contents before you format the  
microSD card.  
Removing the microSD card  
To remove the microSD card:  
1. Ensure youʹve completed any file transfers.  
2. Eject the drive.  
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USB 598 modem - User Guide  
3. Using your fingernail or a thin blunt  
object, gently press the microSD card in  
and then release; it should partially pop  
out of its slot, as shown in the photo.  
4. Remove the microSD card and store it in  
a safe place.  
5. Close the tab over the microSD slot of the modem.  
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4: Activation  
Account configuration  
procedures  
The final step to making the modem operational is configuring  
it to use your CDMA service provider account. The process of  
activation configures your modem with the required account  
parameters (phone number, username, password, and so on).  
If you purchased a preactivated modem, this step is not  
necessary. Once the application software and drivers are  
installed, the modem is ready for use. Proceed to “Watcher  
Otherwise, you must either allow Watcher to complete the  
activation process or use the Activation Assistant to activate  
and configure your account.  
Activating on a Mac computer  
After your computer has restarted:  
1. Run Watcher: in Finder™, choose Go > Applications >  
Sierra Wireless Watcher, and then doubleclick Watcher.  
Watcher should start.  
2. If the New Port Detected window appears, click Continue.  
3. If a window appears, prompting you to enter your  
password, enter your Mac password, and then click OK.  
Watcher displays a status message or an Alert” window.  
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4. Use the following table to determine your next actions.  
Table 4-1: Text/window displayed, and your next  
action  
Text/window  
displayed  
Description/next action  
“Device is Locked”  
Your device is preactivated. Unlock the device:  
1. If the “Please enter the 4 digit PIN” field is  
not displayed: from the Extras item on the  
Watcher menu, choose Unlock ... Device.  
2. In the “Please enter the 4 digit PIN” field,  
enter the lock code (PIN), and click OK.  
If you can’t recall your lock code, try using the  
last four digits of your device’s phone number  
(you can view it by choosing About Watcher  
from the Watcher menu), or try 0000. If none of  
these work, contact your service provider.  
Once your device is unlocked, you are ready to  
connect to the network. Proceed to “Watcher  
“Alert” window  
(“Watcher is  
attempting to  
activate the  
modem ...”)  
Your device is not activated.  
1. Wait until the process is completed.  
If the activation is successful, Watcher dis-  
plays the name of the carrier, after which  
you are ready to connect to the network.  
2. If Watcher displays “Not activated”, use the  
Activation Assistant (see page 25).  
“Alert” window (“This Your device is not activated.  
device is not  
activated ...”)  
1. In the Alert window, click Yes.  
2. If an Alert window (“Watcher is attempting  
to activate the modem ...”) is displayed,  
see the above row.  
If the Activation Assistant window is dis-  
played, continue from step 2 in the “Activa-  
tion Assistant” section (see page 25).  
“Not activated” /  
Your device is not activated. Use the Activation  
Name of your carrier Assistant (see page 25).  
Only the name of  
your carrier  
Your device is preactivated. You are ready to  
connect to the network. Proceed to “Watcher  
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Activation Assistant  
If your device is not activated, use the Activation Assistant:  
1. From the Extras item on the Watcher menu, choose  
Activation.  
The Activation Assistant window is displayed.  
2. Phone your service provider. Inform them that you are  
activating a Sierra Wireless wireless device.  
3. Follow the instructions of your service provider to activate  
your device. Write down this information that your service  
provider gives you (depending on your service provider,  
some of the following items may not apply):  
Activation code (MSL): ____________________________  
USB 598 phone number (MDN):  
_____________________________  
MIN / IMSI_S (if not the same value as your MDN [above]):  
_____________________________  
MSID: _____________________________________________  
4. To complete the activation process, enter the information  
(that you wrote down) into the fields on the screen, and  
click Activate.  
5. Go through the rest of the Activation Assistant.  
After your service provider sets up your account on the  
network, your device is activated.  
6. If a window appears, prompting you to enter your  
password, enter your Mac password, then click OK.  
7. If the New Port Configuration window appears, click  
Continue to automatically configure your computer to use  
your device.  
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5
5: Watcher Basics  
Watcher is the application that allows you to manage and  
monitor the connection between the modem and the CDMA  
network. You use Watcher to:  
Determine your signal strength, roaming status, 3G high‐  
speed data availability, and other network connection  
parameters  
Initiate and end data calls  
Receive and send SMS messages  
Use locationbased services (GPS) (subject to feature avail‐  
ability)  
View call statistics  
Starting and closing Watcher  
To start Watcher:  
1. Ensure the modem is inserted into your computer.  
2. In Finder, choose Go > Applications > Sierra Wireless Watcher  
> Watcher.  
To close Watcher:  
1. From the Watcher menu, choose Quit Watcher.  
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Watcher window  
The window has three areas that display messages and icons:  
the connection status area, call status area, and indicator area.  
These areas are shown in Figure 51 that follows.  
Connection  
status area  
Call status  
area  
Establish/  
cancel a  
connection  
Indicator  
area  
Figure 5-1: Watcher window  
The Watcher window may display, depending on the coverage  
and connection state, some of the following icons and text:  
Table 5-1: Watcher icons and text  
Icon/text  
Meaning  
CDMA network signal strength, indicated by the  
number of bars.  
You are outside the CDMA network coverage area.  
You have 1X and 1xEV-DO Rev. 0 coverage.  
You have 1X and 1xEV-DO Rev. A coverage.  
You have 1X coverage.  
You have 1xEV-DO Rev. 0 coverage.  
You have 1xEV-DO Rev. A coverage.  
You are roaming.  
Your coverage area and account charges depend upon  
your service provider and the type of account you  
have.  
There may be surcharges for roaming service.  
If there is no roaming agreement between your service  
provider and the local carrier, you may be unable to  
establish data connections and use other features.  
You are within the local coverage area of your service  
provider (not roaming).  
Rx  
Tx  
Amount of data received from the network.  
Amount of data transmitted to the network.  
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Connection states  
The Watcher window can display various connection and  
interaction states, including:  
No device detected / Searching  
Watcher did not detect the modem. The Connect button is  
unavailable.  
1. Insert the modem. If it is already inserted, remove and  
reinsert it; wait a few moments.  
2. If this message is still displayed, uninstall (page 37) and  
reinstall Watcher.  
Not activated / <Carrier name>  
If Watcher intermittently displays “Not activated” and then the  
carrier name, you must activate your modem before you can  
use it. Use the Activation Assistant (page 25).  
Activating  
Your modem is being activated.  
If this message is displayed for several minutes and no  
Watcherrelated Alert” windows are displayed, close and  
restart Watcher.  
Updating User Profile  
Watcher is performing account setup for you by making a  
connection to the CDMA network and using a secure Internet  
connection to download account parameters to your modem.  
Carrier name only  
When only the carrier name is displayed (Watcher doesn’t  
display, for example, “Connecting” or “Connected”, or doesn’t  
intermittently display “Not activated” and then the carrier  
name), Watcher is ready to make a connection to the network.  
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The Connect button is available; the signal strength icon  
(
(
), coverage indicator (  
) are visible.  
), and the roaming icon  
To connect to the network, click the Connect button.  
Connecting  
Watcher is establishing a connection to the network.  
Connected  
The connection is established. In addition to the signal strength  
icon (  
), coverage indicator (  
), and roaming icon  
(
), the amount of time you’ve been connected and the  
amount of data received (Rx) and transmitted (Tx) are also  
displayed. (See the note on page 32.)  
To end the connection, click Disconnect.  
Call Dormant  
You are connected to the network, but there is currently no  
traffic.  
Device is Locked  
The modem is locked, so that others cannot use the modem  
and your account. To use most of the features, you must  
unlock the modem (page 36).  
Device is powered OFF  
The modem is powered off. For more information, see  
Determining the type of coverage  
An icon in Watcher (  
) indicates the type of coverage you  
have (for example, 1X [synonym of 1xRTT] or 1xEVDO). See  
the table on page 28.  
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Watcher menu options  
The following table describes some of the menu options  
available from the Watcher menu (most of them are available  
under the Extras item).  
Table 5-2: Watcher menu options  
Menu item  
Description  
About Watcher  
View information about the modem, including:  
Phone number  
ESN  
Version of the Watcher software  
Firmware version of the modem  
Hardware version of the modem  
PRL version  
Turn ... Device  
Off  
Power off your modem.  
Turn LED On/Off Enable or disable the modem’s LED lights  
(subject to feature availability).  
For a description of the LED operation, see  
Lock ... Device / Lock your modem so that others cannot use it to  
Unlock ... Device access your account; unlock your modem so  
that you can use it.  
GPS  
SMS  
Use Short Messaging Service (page 32).  
Open Network  
Preferences  
View, configure, and use the data and VPN  
connections available on your computer (for  
example, WWAN).  
Activation  
Activate your modem.  
Data  
Provisioning  
Provision your modem (subject to feature  
availability).  
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Connecting to the network  
To connect to the network:  
1. In the Watcher window, click Connect.  
Once you’re connected to the network, Watcher displays  
“Connected,” the amount of time you’ve been connected, and  
the amount of data received (Rx) and transmitted (Tx).  
Viewing the amount of data transferred  
Once you’re connected to the network, Watcher shows the  
amount of data received (Rx) and transmitted (Tx).  
Note: The information is not intended for billing purposes.  
Once you end the connection, all numbers reset to zero.  
Ending a connection  
To end your network connection:  
1. In the Watcher window, click Disconnect.  
Using SMS  
SMS (Short Messaging Service) allows you to send and receive  
short messages (usually not more than 160 characters) through  
the network.  
Note: Subject to feature availability; check with your service provider  
to determine if you have access to this service.  
To send/receive SMS messages, you must have 1X service  
(page 28). SMS is temporarily unavailable, if you have powered off  
SMS messages sent to you are stored on the network when you  
are out of coverage. Once you have service, the messages are  
transferred to your computer.  
Determining whether you have new SMS  
messages  
When you have new SMS messages, a number is displayed  
next to the Watcher icon  
in the Dock. The number  
indicates how many new (unread) SMS messages you have.  
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Displaying the SMS window  
To display the SMS window:  
1. From the Extras menu on the Watcher menu, choose SMS.  
Creating and sending an SMS message  
To create and send an SMS message:  
1. Ensure you have 1X service.  
2. Display the SMS window (see above).  
3. Click Send SMS.  
4. In the To: field, enter the recipientʹs phone number.  
— or—  
In the To: field, enter the first or last name of a person who  
is in Address Book.  
— or—  
Click the To: button, and then select a recipient from  
Address Book.  
5. In the Message: field, type your message. The maximum  
length of an SMS message is usually about 160 characters.  
6. Click Send.  
Replying to or forwarding an SMS  
message  
To reply to or forward an SMS message:  
1. Ensure you have 1X service.  
3. Select the message you want to reply to.  
4. Click Reply SMS.  
5. If youʹre forwarding this message:  
a. In the To: field, enter the recipientʹs phone number.  
— or—  
In the To: field, enter the first or last name of a person  
who is in Address Book.  
— or—  
Click the To: button, and then select a recipient from  
Address Book.  
6. In the Message: field, type your message.  
7. Click Send.  
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Deleting SMS messages  
1. Display the SMS window.  
2. Select the message(s) you want to delete.  
3. Click Delete SMS.  
GPS (Location-based services)  
For an overview of GPS (Location based services), see  
If you’re having problems using GPS, see “Troubleshooting  
GPS” on page 37. If you have questions about using GPS,  
contact your service provider.  
Displaying GPS information  
To display GPS information:  
1. From the Extras item on the Watcher menu, choose GPS.  
If the information is retrieved successfully, the Latitude,  
Longitude, and Altitude (relative to mean sea level) are  
displayed in the bottom of the Watcher window.  
Viewing a map of your location  
To view a map of your current location:  
1. Ensure you have a data connection to the Internet (for  
example, via your modem, or an AirPort™ or network  
adapter).  
2. Display GPS information (see above).  
3. In Watcher, click Map it.  
Watcher opens your computers default Internet browser and  
uses it to display the results. In some mapping and search  
services, you can rightclick your location to get additional  
information—for example, driving instructions.  
Displaying your phone number  
and ESN  
To view your phone number (“Directory Number”) and ESN:  
1. From the Watcher menu, select About Watcher.  
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Security  
When it is disconnected, you can lock your modem so that  
others cannot use the modem and your account. A fourdigit  
lock code is needed to unlock the modem.  
Initial lock code  
The initial lock code value is determined by your service  
provider.  
For service provider configurations that do not require account  
activation, a default lock code is set at the factory to a value  
determined by the service provider. For assistance, contact  
your service provider.  
Configurations that use the Activation Assistant or automated  
activation set the initial lock code to the last four digits of your  
account phone number whenever a new phone number is  
activated.  
Note: The security lock code is reset to the last four digits of the  
phone number whenever an account is activated.  
Warning regarding the lock code  
If you lock the modem and forget the lock code, you will not  
be able to use the modem until you receive assistance from  
your service provider.  
When the modem is locked  
When the modem is locked, you can:  
Unlock the modem (page 36).  
When the modem is locked, you cannot:  
Make data connections (the Connect button is unavailable).  
Power off the modem.  
Use GPS or SMS.  
Run the Activation Assistant.  
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Locking the modem  
Note: If you forget the lock code, you will not be able to use the  
modem until you receive assistance from your service provider.  
To lock the modem:  
1. End any active connection. (You can lock the modem only  
when it is disconnected; page 29.)  
2. From the Extras item on the Watcher menu, choose Lock ...  
Device.  
3. In the Watcher window, enter the lock code (PIN), and  
click Ok.  
When the modem is locked, Watcher displays “Device is  
Locked.” The Connect button is unavailable.  
Unlocking the modem  
When the modem is locked, Watcher displays “Device is  
Locked.”  
To unlock the modem:  
1. From the Extras item on the Watcher menu, choose Unlock  
... Device.  
2. In the Watcher window, enter the lock code (PIN), and  
click Ok.  
If you can’t recall your lock code, try using the last four  
digits of your modems phone number. If this doesn’t work,  
call your service provider.  
When the modem is unlocked, Watcher no longer displays  
“Device is Locked.”  
Powering the modem off  
If you are using your modem in an aircraft, hospital, or other  
environment where the modem may cause interference, you  
can power the modem off (without removing it from your USB  
slot), and still use other functions of your computer.  
This also allows you to conserve your notebook computers  
battery.  
To power the modem off:  
1. If the modem is locked, unlock it.  
2. Close any active data connection (in Watcher, click  
Disconnect).  
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3. From the Extras item on the Watcher menu, select Turn ...  
Device Off.  
When the modem is powered off, Watcher displays “Device is  
powered OFF;” most of the Watcher and modem features are  
not available.  
To power the modem on:  
1. From the Extras item on the Watcher menu, select Turn ...  
Device On.  
Warranty  
To view the Sierra Wireless warranty (PDF), in Finder navigate  
to Applications > Sierra Wireless Watcher > Docs.  
Troubleshooting  
Consult the Sierra Wireless web site at  
www.sierrawireless.com, where you will find an extensive  
knowledge base that can be searched to address most  
problems.  
Contact your service provider.  
Troubleshooting GPS  
If GPS doesnʹt seem to be working:  
Try GPS when youʹre not roaming.  
Ensure you have a clear view of the sky; if youʹre in a  
forested area, or near tall buildings, move to another  
location.  
Confirm with your service provider that your account  
includes GPS support.  
Contact your service provider.  
Uninstalling the Watcher  
software  
Note: As part of the software removal process you will be prompted to  
restart your computer; save any open documents.  
To remove the Watcher software from your computer:  
1. Exit Watcher (page 27).  
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2. Remove the modem (page 19).  
3. In Finder, choose Go > Applications > Sierra Wireless Watcher,  
and then doubleclick SierraUninstaller.  
4. Click Proceed.  
5. If a window appears, prompting you to enter your  
password, enter your Mac password, and then click OK.  
6. Click Restart Now.  
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6
6: Technical Specifications  
This chapter describes the function of the LEDs, and provides  
technical product data for the modem.  
LED operation  
The modem has two LED lights. The LEDs operate as follows:  
Table 6-1: LED operation  
LED State  
Indicates  
Off  
The modem has no power, or the LED has been  
turned off through the software.  
Check whether any of the following apply:  
You have powered off the modem.  
You have selected Turn LED Off.  
The modem is not completely inserted into the  
USB slot.  
The computer is in sleep mode, which powers  
down the modem.  
Blue, not  
The modem has power and is working properly.  
blinking  
Blue,  
blinking  
The modem’s firmware is being updated. Do not  
remove the modem.  
Amber,  
blinking  
The modem is searching for service.  
If this LED state persists:  
Ensure the modem is properly connected to your  
computer.  
If you are inside a building or near a structure  
that may be blocking the signal, change the  
position or location of your computer.  
Ensure you are within the CDMA network  
coverage area. For coverage information,  
contact your service provider.  
Check with your service provider—a network or  
account problem may be preventing the wireless  
device from obtaining service.  
Amber, not An error has occurred. Remove the modem (page 19)  
blinking and reinsert it.  
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Table 6-1: LED operation (continued)  
LED State  
Indicates  
Off  
No service is available.  
See the suggestions for “Amber, blinking” on  
Amber,  
blinking  
1X coverage is detected. Ready to connect to the  
network (click Connect).  
Amber, not The modem is connected to the 1X network, and can  
blinking  
send or receive data.  
Blue,  
blinking  
1x-EVDO coverage (Rev. 0 or Rev. A) is detected.  
Ready to connect to the network (click Connect).  
Blue, not  
blinking  
The modem is connected to the 1x-EVDO network,  
and can send or receive data.  
Radio frequency and electrical  
specifications  
Table 6-2: Radio frequency and electrical  
specifications  
Approvals  
Compliant with:  
IS-2000 Release 1.0 (CDMA 1X)  
IS-707-A Data, IS-856 (CDMA 1x-EVDO), IS-866,  
IS-878, IS-890, CDMA Development Group  
FCC (ID: N7NU598)  
Industry Canada (ID: 2417C-U598)  
Voltage  
Current  
+5.0 Vdc from USB slot  
Maximum: 600 mA (from USB port)  
Typical data call current (talk mode):  
300 mA (1X)  
390 mA (1xEV-DO)  
55 mA (1xEV-DO/IS2000 hybrid  
mode)  
Standby:  
Transmitter 250 mW (+24 dBm) average  
power  
Transmit  
Receive  
PCS:  
1850 to 1909.95 MHz  
Cellular: 824.04 to 848.97 MHz  
PCS: 1930 to 1989.95 MHz  
Cellular: 869.04 to 893.97 MHz  
GPS:  
1575.42 MHz  
Channel  
spacing  
1.25 MHz  
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Table 6-2: Radio frequency and electrical  
specifications (continued)  
Frequency  
stability  
±150 Hz  
Environmental specifications  
Table 6-3: Environmental specifications  
Operating  
-20 to +55°C  
temperature  
Storage  
-40 to +85°C  
temperature  
Humidity  
Vibration  
95%, non-condensing  
Random vibration, 10 to 1000 Hz, nominal 6G  
RMS in each of 3 mutually perpendicular axes.  
Test duration of 60 minutes for each axis, for a  
total test time of 3 hours (non-operating).  
Drop  
1 m on concrete on each of 6 faces, 2 times  
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7
7: Regulatory Information  
Important safety/compliance  
information  
Note: This USB modem is approved for use in normal-size laptop  
computers only (typically with 12" or larger display screens). To  
comply with FCC RF exposure requirements, this modem should not  
be used in configurations that cannot maintain at least 12 mm (~0.5")  
from users and bystanders. For example, this modem should not be  
used in certain laptop and tablet computers and configurations where  
the USB connectors are unable to provide or ensure the necessary  
separation is available between the modem and its users to satisfy  
compliance.  
The design of the USB 598 modem complies with U.S. Federal  
Communications Commission (FCC) and Industry Canada  
(IC) guidelines respecting safety levels of radio frequency (RF)  
exposure for portable devices, which in turn are consistent  
with the following safety standards previously set by  
Canadian, U.S. and international standards bodies:  
ANSI / IEEE C95.11999, IEEE Standard for Safety Levels with  
Respect to Human Exposure to Radio Frequency Electromag  
netic Fields, 3kHz to 300 GHz  
National Council on Radiation Protection and Measure‐  
ments (NCRP) Report 86, 1986, Biological Effects and  
Exposure Criteria for Radio Frequency Electromagnetic Fields  
Health Canada, Safety Code 6, 1999, Limits of Human  
Exposure to Radio frequency Electromagnetic Fields in the  
Frequency Range from 3 kHz to 300 GHz  
International Commission on NonIonising Radiation  
Protection (ICNIRP) 1998, Guidelines for limiting exposure to  
timevarying electric, magnetic, and electromagnetic fields (up  
to 300 GHz)  
FCC ID: N7NU598.  
CAUTION: The USB 598 modem must be 1.2 cm or more from  
users during operation, to satisfy FCC RF exposure require‐  
ments. The USB 598 modem has been tested for compliance  
with FCC / IC RF exposure limits in the laptop computer(s)  
configurations with horizontal and vertical USB slots and can  
be used in laptop computers with substantially similar  
physical dimensions, construction, and electrical and RF  
characteristics. This USB modem must not be used with any  
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other antenna or transmitter that has not been approved to  
operate in conjunction with this modem. Note: This USB  
modem must not be used in any unapproved configurations.  
For details, contact Sierra Wireless.  
WARNING: If the orientation of your computers USB slot or the  
thickness of your computer are such that pressure is applied to  
the modems end or side, you may damage the modem or your  
computer. In such cases, do not insert the modem directly into  
your computers USB slot; use the supplied laptop clip and  
USB extension cable instead.  
WARNING (EMI) - United States FCC Information This equipment  
has been tested and found to comply with the limits for a  
Class B computing device peripheral, pursuant to Part 15, 22,  
and 24 of the FCC rules. These limits are designed to provide  
reasonable protection against harmful interference in a  
residential installation.  
This equipment generates, uses, and can radiate radio  
frequency energy and, if not installed and used in accordance  
with the instructions, may cause harmful interference to radio  
communications. However, there is no guarantee that inter‐  
ference will not occur in a particular installation.  
If this equipment does cause harmful interference to radio or  
television reception, which can be determined by turning the  
equipment off and on, the user is encouraged to try to correct  
the interference by one or more of the following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and  
receiver.  
Connect the equipment into an outlet on a circuit different  
from that to which the receiver is connected.  
Consult the dealer or an experienced radio/TV technician  
for help.  
This device complies with Part 15 of the FCC Rules. Operation  
is subject to the condition that this device does not cause  
harmful interference.  
CAUTION: Any changes or modifications not expressly  
approved by Sierra Wireless could void the users authority to  
operate the equipment.  
WARNING (EMI) - Canada This digital apparatus does not  
exceed the Class B limits for radio noise emissions from digital  
apparatus as set out in the interference causing equipment  
standard entitled ʺDigital Apparatusʺ, ICES003 of the  
Department of Communications.  
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Cet appareil numérique respecte les limites de bruits radioélec‐  
triques applicables aux appareils numériques de Classe B  
prescrites dans la norme sur le matériel brouilleur: ʺAppareils  
Numériquesʺ, NMB003 édictée par le ministre des Communi‐  
cations.  
If you have purchased this product under a United States  
Government contract, it shall be subject to restrictions as set  
forth in subparagraph (c)(1)(ii) of Defense Federal Acquisitions  
Regulations (DFARs) Section 252.2277013 for Department of  
Defense contracts, and as set forth in Federal Acquisitions  
Regulations (FARs) Section 52.22719 for civilian agency  
contracts or any successor regulations. If further government  
regulations apply, it is your responsibility to ensure  
compliance with such regulations.  
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A
Appendix A: Glossary  
1X  
One Times Radio Transmission Technology (the ʺone timesʺ  
refers to the frequency spectrum). Supports Internet  
connections with data rates up to 153 Kbps. Actual speed  
depends on the network conditions. Compare to 1xEVDO.  
1x-EVDO  
A highspeed standard for cellular packet data communica‐  
tions.  
Rev. A supports Internet connections with data rates up to  
3.1 Mbps (downlink from the network) and 1.8 Mbps (uplink  
to the network).  
Rev. 0 supports Internet connections with data rates up to  
2.4 Mbps (downlink from the network) and 153 Kbps (uplink  
to the network).  
Average data rates are: for Rev. A: 450–800 Kbps (downlink  
from the network) and 300–400 Kbps (uplink to the network);  
for Rev. 0: 400700 Kbps (downlink from the network) and  
4080 Kbps (uplink to the network).  
Actual speed depends on the network conditions. Compare to  
1X.  
bps  
bits per second—The actual data speed over the transmission  
medium.  
CDMA  
Code Division Multiple Access—A wideband spread spectrum  
technique used in digital cellular, personal communications  
services, and other wireless networks. Wide channels  
(1.25 MHz) are obtained through spread spectrum transmis‐  
sions, thus allowing many active users to share the same  
channel. Each user is assigned a unique digital code, which  
differentiates the individual conversations on the same  
channel.  
CDMA 1X  
dormant  
Also known as 1X, this is a highspeed standard for CDMA  
cellular communications.  
The packet data connection has the logical PPP session left  
open while the underlying physical link (the radio channel) is  
released. When traffic is to resume, a radio channel is  
reacquired and the original PPP session resumes.  
ESN  
Electronic Serial Number—The unique firstgeneration serial  
number assigned to the modem for cellular network use.  
Compare to MEID.  
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USB 598 modem - User Guide  
FCC  
Federal Communications Commission—The U.S. federal  
agency that is responsible for interstate and foreign communi‐  
cations. The FCC regulates commercial and private radio  
spectrum management, sets rates for communications services,  
determines standards for equipment, and controls broadcast  
licensing. Consult www.fcc.gov.  
firmware  
Software stored in ROM or EEPROM; essential programs that  
remain even when the system is turned off. Firmware is easier  
to change than hardware but more permanent than software  
stored on disk.  
GPS  
host  
Global Positioning System—A system that uses a series of 24  
geosynchronous satellites to provide navigational data.  
A computer that uses a modem or a similar device to  
answer a calling computer.  
A source or destination in the communication network.  
A computer that contains data or files to be accessed by  
client computers. Also known as a server.  
IS  
Interim Standard—After receiving industry consensus, the TIA  
forwards the standard to ANSI for approval.  
IS-95  
Kbps  
The standard for CDMA.  
Kilobits per second—Actually 1000, not 1024, as used in  
computer memory size measurements of kilobytes.  
LAN  
LED  
Local Area Network  
Light Emitting Diode—A semiconductor diode that emits  
visible or infrared light.  
MEID  
Mobile Equipment Identifier—The unique secondgeneration  
serial number assigned to the modem for cellular network use.  
Compare to ESN.  
Mbps  
MHz  
Megabits per second  
MegaHertz—One million cycles per second.  
packet  
A short fixedlength block of data, including a header, that is  
transmitted as a unit in a communications network.  
PCS  
Personal Communications Services—A cellular  
communication infrastructure that uses a different frequency  
range than AMPS.  
roaming  
A cellular subscriber is in an area where service is obtained  
from a cellular service provider that is not the subscribers  
provider.  
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SMS  
TIA  
Short message services—A feature that allows users of a  
wireless device on a wireless network to receive or transmit  
short electronic alphanumeric messages (up to 160 characters,  
depending on the service provider).  
Telecommunications Industry Association—A standards‐  
setting trade organization, whose members provide  
communications and information technology products,  
systems, distribution services and professional services in the  
United States and around the world. Consult www.tiaonline.org.  
VPN  
Virtual Private Network  
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USB 598 modem - User Guide  
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2131141  
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Index  
Numerics  
connect to the network, 32  
ʺConnectedʺ, 30  
ʺConnectingʺ, 30  
connection states, 29, 29  
connection status, 29  
connection status area, 28  
connection, end, 32  
contact information, 4  
coverage  
1X  
description, 11  
LED coverage is detected, 40  
1xEVDO  
description, 11  
LED coverage is detected, 40  
description, 14  
CSD (circuit switched data)  
description, 11  
current location  
3G  
description, 11  
map of, 34  
A
About Watcher, 31  
account  
D
activation, 15  
data  
configuration, 23  
activation  
circuit switched description, 11  
dialup description, 11  
highspeed, 11  
overview, 15  
Activation Assistant, 25  
instructions, 23  
Activation Assistant, 25  
altitude, 34  
amount of data transferred, 32  
approvals, 40  
Data Provisioning, 31  
data transferred, amount of, 32  
delete SMS message, 34  
ʺDevice is Lockedʺ, 30  
ʺDevice is powered OFFʺ, 30  
dialup data  
B
description, 11  
dormant, 30  
drivers  
bands, frequency, 13  
description, 13  
driving instructions, 10  
drop test, 41  
C
cable, USB extension, 19  
Call Dormant, 30  
call status area, 28  
care and maintenance, 14  
CDMA 1X  
E
electrical specifications, 40  
Electronic Serial Number (ESN)  
description, 16  
description, 11  
LED coverage is detected, 40  
CDMA 1xEVDO  
description, 11  
EMI warning, 44  
environmental specifications, 41  
ESN (Electronic Serial Number)  
description, 16  
LED coverage is detected, 40  
CDMA network  
EVDO  
3G services, 11  
description, 11  
frequency bands, 13  
service providers, 13  
circuit switched data (CSD)  
description, 11  
LED coverage is detected, 40  
extension cable, 19  
close button, 28  
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USB 598 modem - User Guide  
latitude, 34  
F
LBS (location based services)  
FCC  
LED lights, 39  
compliance, 44  
turn on/off, 31  
liability, limitation of, 3  
limitation of liability, 3  
location based services (LBS)  
firmware upgrades, 4  
firmware version of the modem, 31  
forward an SMS message, 33  
frequency bands, CDMA network, 13  
location, current  
map of, 34  
lock modem, 36  
longitude, 34  
G
GPS  
overview, 34  
altitude, 34  
latitude, longitude, 34  
map of your current location, 34  
troubleshooting, 37  
M
Mac  
activation of modem/account, 23  
system requirements, 17  
Mac OS X, 17  
H
Map it, 34  
hardware  
map of your current location, 34  
MEID (Mobile Equipment Identifier), 16  
memory card (microSD card), 21  
menu options, 31, 31  
messaging, text  
memory card (microSD card), 21  
modem, removing, 19  
hardware version of the modem, 31  
hazards, 2  
help, troubleshooting, 37  
highspeed packet data, 11  
humidity, 41  
microSD card  
inserting, 21  
removing, 21  
minimize button, 28  
Mobile Equipment Identifier (MEID), 16  
I
icons  
connection status area, 28  
coverage, 28  
N
indicator area, 28  
roaming, 28  
icons in Watcher, 28  
ID, FCC, 43  
ID, Industry Canada, 40  
indicator area, 28  
indicators  
LED lights, 39  
roaming, 28  
Industry Canada ID, 40  
initial lock code, 35  
installation, 17  
interference, 44  
Internet, 11  
ʺNo device detectedʺ, 29  
no service, 40  
ʺNot activatedʺ, 29  
notices, regulatory, 43  
O
Open Internet Connect, 31  
operating systems supported, 17  
operating temperature, 41  
P
packet data, highspeed, 11  
phone number, view, 34  
K
POI (points of interest), 10  
points of interest (POI), 10  
power the USB modem off, 36  
preactivation, 15  
Preferred Roaming List (PRL) version, 31  
PRL (Preferred Roaming List) version, 31  
knowledge base, 37  
L
laptop clip, 19  
52  
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Index  
specifications  
electrical, 40  
Q
environmental, 41  
radio frequency, 40  
storage temperature, 41  
support, 37  
Quick Net Connect (QNC), 11  
R
system requirements, 17  
radio frequency specifications, 40  
regulatory information, 43  
reply to SMS message, 33  
requirements, system, 17  
roaming  
T
temperature, 41  
text in Watcher, 28  
text messaging  
definition, 14  
indicator, 28  
troubleshooting, 37  
TRUInstall, 10  
TRULocate, 10  
S
safety, 2  
sales desk, 4  
Turn ... Device Off, 31  
searching for service, 39  
security  
U
overview, 35  
uninstalling software, 37  
uninstalling the software, 37  
unlock modem, 36  
ʺUpdating User Profileʺ, 29  
upgrades, firmware, 4  
USB extension cable, 19  
initial lock code, 35  
lock modem, 36  
unlock modem, 36  
send SMS message, 33  
short text messaging  
signal strength, CDMA network, 28  
sleep mode, 39  
SMS  
V
overview, 32  
vibration, 41  
Virtual Private Network (VPN), 9  
VPN (Virtual Private Network), 9  
deleting, 34  
forwarding, 33  
replying to, 33  
sending, 33  
software  
W
overview, 13, 27  
areas in the window, 28  
connection states, 29  
indicators, 28, 28  
installing, 18  
menu options, 31  
starting, 27  
warning  
warranty, 37  
Watcher software  
installing, 18  
text in Watcher window, 28  
uninstalling, 37  
Document 2131141. Rev 1.0 Feb.09  
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USB 598 modem - User Guide  
54  
2131141  
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