3-204-941-11(1)
Video Network
Station
GB
FR
User’s Guide Page 2
Mode d’emploi Page 47
SNT-V304
2000 Sony Corporation
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Table of Contents
Video Network Station Features ...................................... 4
Part Names and Functions ............................................... 5
Front Panel ..............................................................................5
Rear Panel ...............................................................................6
System Application Examples ......................................... 7
Installation.......................................................................... 8
Connections.............................................................................8
IP Address Assignment ...........................................................8
Confirming Installation ...........................................................9
Settings ............................................................................ 11
Basic Settings with the First Time Installation Wizard ........11
Accessing the Administration Overview Page......................12
Monitor Screen and Alarm Function Setup ..........................13
Network Settings ...................................................................14
System Administration and Security.....................................15
Serial Port Settings ................................................................18
Video Input Setup .................................................................23
Operation.......................................................................... 25
Accessing the Monitor Screen ..............................................25
Camera View Operations ......................................................26
Pan/Tilt/Zoom Control ..........................................................28
Viewing Alarm Event Images...............................................29
HSR View Mode ...................................................................33
Basic Administration....................................................... 36
Log File Information .............................................................36
Resetting to Factory Defaults................................................37
GB
Simultaneous Alarm Input to the HSR-1/1P/2/2P and Video
Network Station Alarm Memory .....................................38
If You Suspect a Problem .....................................................40
Lithium Battery Replacement ...............................................40
Basic Specifications........................................................ 41
Settings List ..................................................................... 44
Warranty Card and After Sales Service ......................... 46
Warranty Card .......................................................................46
After Sales Service ................................................................46
Table of contents
3
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Video network station Features
Video Network Station Features
This unit is a video network station that distributes real-time CCTV images over a LAN or the Internet.
Simple monitoring over a network
Flexible, high-performance display
functions
• By assigning an IP address to this unit, live video can
be monitored using standard Web browsers on client
PCs.
• The unit can be set up and controlled from a Web
page.
• Up to four inputs can be displayed in two- and four-
way split screens, or by sequential switching.
• Very high-quality images are made possible by
support for Y/C signals from the EVI-D30/D31/G20/
G21 or HSR-1/1P/2/2P.
• Supports low video frame rates ideal for live
monitoring.
Compatible with existing networks
• Supports standard network environments and
connects with LAN, WAN and telephone circuits.
• Accessible from any client on the network.
Alarm functions complement monitoring
applications
• Four alarm inputs are provided to allow easily
checking images on the screen at the moment an
alarm event occurs.
• The screen image at the moment of an alarm is stored
in JPEG format, and can be transferred to a pre-
specified host computer or sent to an e-mail address.
• A built-in image buffer allows reviewing images
from before and after an alarm event occurs.
Remote control of video sources
• The video network station can set up and control the
pan, tilt and zoom (PTZ) of the EVI-D30/D31/G20/
G21 Color Video Cameras (sold separately).
• The video network station can set up and control the
HSR-1/1P/2/2P Digital Surveillance Recorders (sold
separately).
4
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Part Names and Functions
Front Panel
6
7
S VIDEO
VIDEO 1
VIDEO 2
VIDEO 3
VIDEO 4
POWER
STATUS
75Ω OFF
1 2 3 4
NETWORK
75Ω ON
1
2 34
5
1 S VIDEO Input Terminal (4 pins)
Video sources that provide separate Y/C signals are
input here. The VIDEO 1 input terminal is not usable
when this terminal is used.
5 VIDEO 1 to VIDEO 4 BNC Input Terminals
Composite video signals can be connected here using
coaxial video cable. The video signal format is
automatically detected when an NTSC or PAL video
source is connected. However, the VIDEO 1 and S
VIDEO terminals cannot both be used at the same
time.
2 STATUS Indicator
Indicates the operating status of the unit.
Color
Server Status
6 75-Ω Termination Switches
Orange
(blinking)
The self-test is executing after turning power on.
The termination resistance of each VIDEO input
terminal can be set on or off with these switches.
When the unit is shipped from the factory, all
termination switches are ON.
Green
Red
Normal operation
Fault. Refer to “If You Suspect a Problem” on
page 40 for remedies.
Note
When this server is connected in parallel with other
devices, turn the corresponding termination switch off.
3 NETWORK Indicator
After the self-test is complete, this indicator shows the
connection status of the network.
7 RESET Switch
Color
Network Connection Status
This switch returns the server settings to factory
default state. Refer to “Resetting to Factory Defaults”
on page 37 for details.
Orange
(blinking) established.
A 10-Mbps Ethernet connection has been
Green
A 100-Mbps Ethernet connection has been
(blinking) established.
Red
No network connection could be established.
4 POWER Indicator
This indicator remains lit while power is on. If this
indicator blinks or fails to light, a problem is occurring
with the video network station’s power supply. Refer
to “If You Suspect a Problem” on page 40 for
remedies.
5
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Part Names and Functions
Rear Panel
1
2
3
4
~ ~
A3 C3 A4 C4
B
7
A
8
1
2
3
4
5
6
AC IN
(12V)
ETHERNET
10 /100
COM 1
COM 2
+
–
A1 C1 A2 C2 RELAY
6
7
1 AC IN (12 V) Input Terminal
The supplied AC adapter connects here.
4 ETHERNET 10/100 Terminal (RJ-45)
Using Category 5 twisted-pair cable, connect this
terminal of the server to the network as a 10-Mbps
Ethernet or 100-Mbps Fast Ethernet device.
2 COM 1 Terminal (9-Pin D-Sub)
The EVI-D30/D31/G20/G21 or HSR-1/1P/2/2P can be
connected to here. The EVI-D30/D31/G20/G21
connects using VISCA cable, and the HSR-1/1P/2/2P
connects with RS-232C cable.
5 I/O Terminal Block Connector
This is an accessory input/output connector, used for
alarm inputs. Refer to “Basic Specifications” on page
41 for details.
3 COM 2 Terminal (9-Pin D-Sub)
The EVI-D30/D31/G20/G21 or a modem can be
connected to here. The EVI-D30/D31/G20/G21
connects using VISCA cable, and the modem connects
with RS-232C cable.
6 MAC Address
The MAC address is shown on the label on the bottom.
6
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System Application Examples
• Up to four video sources can be connected to the server.
• Highest image quality can be distributed by using S-video.
Using the EVI-D30/D31
Connecting an EVI-D30/D31 to the video network station using the COM1 or COM2 terminal allows control of
pan, tilt and zoom from a computer on the network.
EVI-D30/D31
Ethernet 10/100 Terminal
VISCA Cable
S VIDEO
COM1 Terminal
S-VIDEO Input Terminal
VISCA
Cable
EVI-D30/D31
NTSC/PAL
VIDEO 2 Input Terminal
LAN or Internet
SNT-V304
Video Camera
Video Camera
NTSC/PAL
NTSC/PAL
VIDEO 3 Input Terminal
VIDEO 4 Input Terminal
COM2
Terminal
RS-232C
Cable
Modem
Using the HSR-1/1P/2/2P
By connecting an HSR-1/1P/2/2P to the COM1 terminal of the video network station, it can be set up and operated
by a computer on the network.
EVI-D30/D31
VISCA Cable
COM2 Terminal
COM1 Terminal
Ethernet 10/100 Terminal
VIDEO IN
NTSC/PAL
RS-232C
Video Camera
Video Camera
S-VIDEO Input
Terminal
Up to
16
devices
VIDEO IN
NTSC/PAL
VIDEO OUT
S VIDEO
HSR-1/1P/
2/2P
VIDEO 2 Input
Terminal
VIDEO OUT B
SNT-V304
LAN or Internet
Composite Video
VIDEO IN
NTSC/PAL
Video Camera
Video Camera
VIDEO 3 Input
NTSC/PAL
NTSC/PAL
Terminal
VIDEO 4 Input
Terminal
7
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Settings
This chapter describes how to set up the video network
station for various system types and applications.
Video network station settings are made using Internet
Explorer 5 (or later).
The Wizard appears.
Note
If the computer used for making video network station
settings or viewing the monitor screen is shared with
other users, we recommend closing the Web browser
when finished operations. Until the browser has been
closed, even after moving to another Web page, the
password-protected video network station’s Web page
remains accessible, for example, by clicking the
[Back] button.
2 Follow the Wizard’s on-screen instructions to
make the settings. Refer to the “Settings List” on
page 44 to see which items can be set using the
Wizard.
z Hint
• The IP address must be assigned according to the “IP
Address Assignment” procedure on page 8 before
setting the video network station.
• Items that can be set are listed in the “Settings List”
on page 44.
3 Click the [Finish] button when you reach the end
of the Wizard.
A server reboot confirmation message appears.
4 Click [OK].
The settings are saved.
Basic Settings with the First
Time Installation Wizard
5 Click the Browser’s [Refresh] button.
The monitor screen appears with the new settings
applied.
Click
(First Time Installation Wizard) to make the
basic video network station settings with interactive
instructions.
The “First Time Installation Wizard” icon appears on
the “Welcome” page.
z Hints
• Settings can be made without the Wizard. In this
case, click the [Admin] button on the “Welcome”
page, and refer to “Accessing the Administration
Overview Page” on page 12.
• If the “Layout and Application Wizard” (page 13) has
been used to make settings when the server was
accessed in the past, the “Welcome” page does not
appear. In this case, click the Admin button on the
“Welcome” page, and refer to “Accessing the
Administration Overview Page” on pege 12.
• The “First Time Installation Wizard” can be accessed
from the Administration Overview page.
To change settings in the future, or to set
parameters not available in the Wizard, refer to the
following “Accessing the Administration
Overview Page” section.
1 Click the “First Time Installation Wizard” icon on
the “Welcome” page, and click [OK] when the
confirmation message appears.
11
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Installation
Accessing the Administration Overview Page
Click the
(Admin) button to display the
3 Enter “root” as the system user name, and the
password that was set previously, and click [OK].
The “Administration overview” page appears.
“Administration overview” page. After basic settings
have been made with the “First Time Installation
Wizard”, all video network station settings and
management are performed from the “Administration
overview” page.
Note
• The factory-default administrator (root) password
is “pass”. Unless the administrator’s password
has been changed, enter “pass” for the password.
However, as all units are programmed with the
same settings at shipping time, you should change
the password as soon as possible. Refer to
“Changing Passwords and User Registration” on
page 16 for the procedure.
• A message such as There is no Data may appear
when changing the window size from the
“Administration overview” page. In this case,
click the right mouse button, and select [Refresh].
1 Launch the Web browser and enter the following
in the [Address] box, and press Enter.
video network station>/
The monitor screen appears.
2 Click the [Admin] button.
The “Enter User Name and Password” dialog box
appears.
1
2
3
1 Menu
3 Settings Area
(Admin Overview): Click to return to the
initial “Administration overview” page.
(View Application): Click to open a monitor
screen window. Changes to settings related to the
monitor mode can be confirmed in this window.
Text boxes and icons are displayed for setting the
selected item.
The “First Time Installation Wizard” icon is displayed
on the initial screen. Refer to “Basic Settings with the
First Time Installation Wizard” on page 11 for details.
2 Items
The system’s structural elements are indicated by the
icons. Clicking on an item displays related settings that
can be changed in the Settings area at the right.
12
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Setting
Description
Monitor Screen and Alarm
Function Setup
What format do
you want ALL in
camera view to be mode from the following:
Select the images and layout to be
displayed on the monitor in the ALL
in?
The
(Application Design) icon is used to configure
the monitor screen display and to determine the
operation of the video network station when an alarm
event occurs. Clicking the “Application Design” icon
displays the following screen.
• All cameras
All video camera images are
displayed.
• Camera 1 and 2 horisontally aligned
Images of the video cameras
connected to VIDEO 1 and 2
terminals are displayed side by side.
• Camera 1 and 2 vertically aligned
Images of the video cameras
connected to VIDEO 1 and 2
terminals are displayed one above
the other.
Woud you like to
display the Sony
logo?
Select whether to display the Sony
logo at the top of the page: either [Yes]
(display) or [No] (no logo).
Please enter the
Enter an image display interval from 0
time for sequential to 30 seconds for each of the four
switching:
video sources. Setting 0 for a video
source causes it to not be displayed on
sequential mode. Also, if a short
interval is set, the image may not be
displayed, depending on network
conditions and processing speed of
the computer.
Clicking the
(Layout and Application Wizard)
icon displays the “Layout and Application Wizard”.
When the wizard is first run, a screen appears on
which to select either [Layout] or [Application]
settings. Select [Layout] to configure the monitor
screen, or select [Application] to set alarm inputs and
alarm event responses.
Application Settings
Setting
Description
Alarm Buffer,
Overwrite
A pre-determined amount of memory
is used to store images before and
after an alarm event. If the quantity of
images exceeds the allotted amount,
select whether to overwrite previously
stored contents, oldest first. Select
either [ON] (overwrite) or [OFF] (no
overwrite).
Layout Settings
Setting
Description
Which view do you Select which image is to be initially
want to display as displayed when the user accesses the
default when
opening the Web
interface?
monitor screen:
Alarm Pop-Up
Window
Select whether a pop-up window
should appear when an alarm event
occurs: either [Enable] (display pop-
up) or [Disable] (no pop-up).
• Camera View
Displays the video camera image
• HSR View
Displays the HSR-1/1P/2/2P image
Switch image
Select whether to switch the display to
when Alarm is ON the alarm-detecting camera when an
alarm event occurs: either [Enable] or
[Disable] switching.
What type of
image do you want screen from the following:
to show in Web
pages?
Select the image size for the monitor
• Fullsize
Display 352 × 240 NTSC or 352 ×
288 PAL
• Hugesize
Display 704 × 480 NTSC or 704 ×
576 PAL
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Installation
Dialog boxes relating to [Input 1] (Alarm Input 1) to
[Input 4] (Alarm Input 4) are displayed for the
following items.
Setting
Description
Camera Link
Check this box to include in the e-mail
a link to the real-time image on the
camera where an alarm event occurs.
Upload Path: (FTP Enter the path of the save destination
only) for image files sent by ftp to a host.
Setting
Description
Alarm Enabled
Alarm input is enabled when this box is
checked.
Base File Name Enter the base file name for image
files to be sent.
Always
Alarm input is always enabled when
this radio button is selected.
Date/Time Suffix Select this radio button to have the
date and time appended to the base
file name.
Restricted
Between
Alarm input is enabled for a specific
time of day when this radio button is
selected.
Sequence
Number
Suffix set to
Select this radio button to have a
sequential number appended to the
base file name.
Start
When the [Restricted Between] radio
button is selected, enter the start time
here.
Maximum
Sequence
Number
Suffix up to:
When a sequential number is attached
to the base file name, to set an upper
limit to the numbering, select this radio
button and enter the upper limit.
Stop
When the [Restricted Between] radio
button is selected, enter the stop time
here.
Mon to Sun
Check the boxes to specify particular
days on which the alarm input should
be enabled.
Network Settings
Alarm ON at:
Positive-edge
Check this box to have a rising alarm
input signal indicate the occurrence of
an alarm event.
The
(Network Settings) icon is used for settings
Alarm ON at:
Negative-edge
Check this box to have a falling alarm
input signal indicate the occurrence of
an alarm event.
related to the supporting network protocol. Clicking
the “Network Setting”s icon displays the following
screen.
Image every X
second(s)
Select the storage interval for images
during an alarm event.
Number of PRE
alarm images
Enter the number of images (0 to 99)
to be saved prior to an alarm event.
Number of POST Enter the number of images (0 to 99)
alarm images
to be saved after an alarm event.
Alarm duration
Enter the time (seconds) from an
alarm occurrence until the alarm mode
is cleared.
No Upload
Select this radio button to disable
transfer of saved images.
Upload Via FTP
Host Name
User Name
Password
Select this radio button to transfer
saved images by ftp.
Enter the host name of the transfer
destination.
Settings can be made with the following procedures.
Enter the user’s name on the host at
the transfer destination.
•
(Network Wizard) icon: click to display Wizard
instructions for making the settings.
Enter the password of the above user.
•
(Detailed View) icon: click to display a dialog
box with [TCP/IP], [DNS] and [SMTP EMail] tabs
that you can select to make corresponding settings.
Upload Via e-mail Select this button to send a saved
(one image only)
image as an e-mail attachment.
To Email
Enter the mail address of the
destination for image files. Multiple
addresses may be entered by
separating with commas. Up to 100
characters may be entered.
Subject
Text
Enter the title text for the e-mail.
Enter the body text for the e-mail.
14
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Settable contents are shown in the following table.
System Administration and
Security
Setting
Description
TCP/ BOOTP*
IP
Enable the BOOTP protocol to
automatically download the IP
address.
The
(Network Station) icon is used to configure
the security of the video network station or system
administrator. Clicking “Network Station” displays the
following screen.
Internet
Address
Enter the video network station IP
address.
Default
Router
Enter the network default router
address.
Subnet
Mask
Enter the network subnet mask. This
parameter is used to determine
whether communication is passed
through the router.
Host Name Enter the video network station’s host
name.
Bandwidth Network bandwidth to be assigned to
Control
the video network station is selected
from the drop-down list.
DNS Domain
Name
Enter the network domain name.
Primary
Enter the IP address of the primary
DNS Server DNS server. The DNS server is used
to recognize computers by domain
names instead of IP addresses.
Setting a Site Name
Secondary Enter the IP address of the secondary
DNS Server DNS server. The secondary DNS
server is used when the primary DNS
Enter the site name in the [Site name] text box that you
wish to have displayed at the top of the monitor screen,
and click the “Save” icon to save the new name. The
site name may consist of up to 16 characters.
server is unusable or unavailable.
Primary
Enter the IP address or name of the
Mail Server primary mail server.
SMTP
Secondary Enter the IP address or name of the
Mail Server secondary mail server. The secondary
mail server is used when the primary
Set Date and Time
mail server is unusable or unavailable.
Return
Email
Address
Enter the return address of email sent
from the video network station, which
is the mail address you wish to appear
in the “FROM” field of email send from
the video network station.
Click the
(Date & Time) icon to display the
“General settings – Date & Time” dialog box.
*This setting cannot be changed with the “Network
Wizard”.
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Installation
Changing the System Administrator Password
The setting items are shown in the following table.
When finished setting, click the “Save” Icon. The
accuracy of the internal clock is ±120 seconds/month
or less.
Note
When the video network station is shipped from the
factory, the system administrator’s user name and
password are set to “root” and “pass”. As all units are
programmed with the same settings at shipping time,
you should change the password as soon as possible.
Setting
Description
Date &
Time
Format
Select the display format for date and
time on the monitor screen from the
drop-down list.
12h/24h
Select either [12h] or [24h] for 12- or
24-hour time display.
Enter the new administrator’s password in the [Admin
password] field and again in the [Confirm password]
field, then click the “Save” icon. A valid password
consists of up to eight characters, consisting of a-z, A-
Z and 0-9.
Current Camera
Time
Displays the current date and time.
The displayed date and time cannot
be edited.
New
Synchronize Turn this on to synchronize the video
Camera with
Time
computer
time
network station clock with the
computer’s internal clock. The
displayed date and time cannot be
edited.
Registering a User
With the default setup as shipped from the factory, any
user on the network can access the video network
station. There is no need to register users if access is to
be permitted to anonymous users. However, if access
is to be limited to specific users, register the users by
the following procedure. If more than one user is
registered, video network station connections are
password protected.
Synchronize Turn this on to synchronize the video
with NTP
server
network station clock with an NTP
server.
IP address Enter the IP address of the NTP
server.
Time Zone Select your time zone from the drop-
down list.
Set
manually
Enable this if you need to set the
date and time manually.
1 Enter a user name to be registered in the [User
name] field of the [Add user] item, and enter their
password in the [User password] and [Confirm
password] fields. A user name may be up to ten
characters long, and a password up to eight
characters long, both consisting of a-z, A-Z and
0-9.
Date
Enter the date (yyyy-mm-dd), from
1970-01-01 to 2031-12-31.
Time
Enter the time (hh:mm:ss)
Changing Passwords and User
Registration
2 Place a check in the [HSR Control] checkbox if the
user has permission to control the HSR-1/1P and
HSR-2/2P.
Click the
settings – Security” dialog box.
(Security) icon to display the “General
z Hint
The [CTR] button appears in the HSR view to
users for whom this box is checked. Clicking the
[CTR] button accesses the “HSR CONTROL”
page. Refer to “HSR View Mode” on page 33 for
information about controls for HSR View and the
HSR-1/1P/2/2P.
Note
HSR-1/1P/2/2P password-protected functions such
as Key Lock on/off are accessible from the “HSR
CONTROL” page. Access permission to the “HSR
CONTROL” page should be considered very
carefully.
3 Click the “Add” icon.
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16
4 Repeat the above steps to add more users.
Displaying the Log File
Up to 20 users can be registered.
Clicking the
(View Log File) button opens a
5 Click the [Close] button to close the dialog box.
new window to display the “Log file Events” page.
Recently executed commands are displayed on the
“Log file Events” page. The log file is used to check
whether a special event was executed, such as whether
a command was issued before or after an alarm
occurred. The log also serves as a diagnostic tool to
resolve operational problems.
Unregistering a User
1 Select the name of the user to be unregistered from
the [User name] drop-down list in the [Delete user]
area, and click the “Del” icon.
The registration of the selected user is deleted.
Restarting the Video network station
2 To delete another user registration, repeat step 1.
Clicking the
(Restart) button displays a
3 Click the [Close] button to close the dialog box.
confirmation message for you to restart the video
network station. If you click [OK], the “General
Settings” page will be redisplayed after the server
restarts.
Displaying the Parameter List
Clicking the
(View Parameter List) button
opens a new window to display the “Parameter
Settings List” page.
Reverting to Factory Default Settings
Note
This operation returns all settings, including the video
network station IP address, to their factory-default
values.
Clicking the
(Factory Default) button
displays a confirmation message. If you click [OK], all
settings in the video network station are returned to
their original shipped state.
All settings except passwords can be viewed in this
list.
Displaying Release Notes
Clicking the
(View Release Notes) button
opens a new window to display the “Release Notes”
page.
The “Release Notes” page shows the video network
station firmware and software version information.
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Installation
Setting
Options
Description
Serial Port Settings
Purpose Modem
(only
Select this if a modem is
connected to the port.
The
(COM1 and COM2) icons represent the
displayed for When selected, the “Modem”
COM2)
and “ISP” icons shown below
are displayed.
serial ports of the video network station. Use these
icons when an EVI-D30/D31/G20/G21 or HSR-1/1P/
2/2P is connected to the “COM1” or “COM2” ports to
set up serial port function and communications
parameters.
None
Select this if no device is
connected to a port.
Serial
Mode
(only
displayed
for
Select the appropriate interface type:
[RS232] for the EVI-D30/D31/G20/G21 and
HSR-1/1P/2/2P.
Note
If a serial port has the Click “Save” icon enabled, the
video network station reboots and alarm memory
contents are erased, so check the alarm memory
contents, if necessary, before setting.
COM1)
Baud
Rate
(bps)
Select the transfer speed: Select [9600] for
the EVI-D30/D31/G20/G21, or [1200] to
[38400] as the HSR setting to match that of
the HSR-1/1P/2/2P.
1 Click the “COM1” (or “COM2”) icon.
The screen displays the “Serial Port 1 Settings” (or
“Serial Port 2 Settings”).
Data Bits Select [8] data bits for the EVI-D30/D31/
(length) G20/G21 and HSR-1/1P/2/2P.
Stop Bits Select [1] stop bit for the EVI-D30/D31/G20/
G21 and HSR-1/1P/2/2P.
Parity Bit Select [None] for the EVI-D30/D31/G20/
G21 and HSR-1/1P/2/2P.
3 Click the “Save” icon when finished with the
settings.
The new settings are saved, the video network
station reboots, and the display changes as follows
depending on the selected usage.
• When [Pan Tilt] is selected, the “Pan Tilt
Settings” page appears. Refer to “Pan/Tilt Driver
and Video Camera ID Setup” below.
• When [HSR] is selected, the “Sony HSR
Settings” page appears. Refer to “HSR-1/1P/2/2P
Setup” on page 20.
2 Make the required settings. Available settings are
as follows.
Setting
Options
Description
• When “Modem” is selected, the “Modem
Settings” page appears. Refer to “Modem Setup”
on page 22. Also, to set up dial-up connection via
modem, refer to “ISP (Internet Service Provider)
Setup” on page 22.
Purpose Pan Tilt
Select this if an EVI-D30/
D31/G20/G21 is connected to
the port.
When selected, the “Pan Tilt”
icon shown below is added
next to the “COM1” or
“COM2” icon.
HSR (only
Select this if an HSR-1/1P/2/
displayed for 2P is connected to the port.
COM1)
When selected, the “HSR”
icon shown below is added
next to the “COM1” icon.
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Pan/Tilt Driver and Video Camera ID Setup
The (Pan Tilt) icon is displayed when a Pan/Tilt
device is selected for the serial port usage. If the “Pan
Tilt” icon is not displayed next to the icon of the
applicable serial port, refer to “Serial Port Settings” on
page 18 to reset the serial port usage.
Up to seven VISCA-compliant video cameras can be
connected by daisy chaining to the two serial ports on
the video network station, with pan/tilt/zoom
controlled by the ID number of each video camera.
The “Pan Tilt” icon is used to set the driver, video
camera ID number and video camera preset position
for each connected device.
The following example describes connection of an
EVI-D30/D31/G20/G21.
1 Click the “Pan Tilt” icon in the Items area.
The “Pan Tilt Settings” screen appears.
4 Select the connected video camera from the [Select
type of Sony driver] drop-down list.
5 Select an ID number in one of the [Camera 1] to
[Camera 4] drop-down lists.
z Hint
• The ID number must be unique from other
devices.
• Set the number according to the daisy-chain
connection sequence.
• When an HSR-1/1P/2/2P is connected to the
COM1 terminal, an ID number can be set for
each camera connected to the HSR-1/1P/2/2P.
2 Verify that [Sony Visca Driver] is selected in the
6 Click the [Apply] button.
[Select Driver] drop-down list.
Settings are applied, and a “Preset Positions” icon
is added to the video camera for which the ID
number was set.
3 Click the Driver Specific Settings icon to change
the ID number of the video camera.
The “Specific parameters for Sony G20/G21 and
Sony D30/D31” page appears.
7 If setting video camera preset positions, go to
“Setting Pan/Tilt Camera Preset Position” below.
Otherwise, click the [Close] button to finish with
settings.
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Installation
Setting Pan/Tilt Camera Preset Position
HSR-1/1P/2/2P Setup
The
(Preset Positions) icon is used to set preset
The
(HSR) icon is displayed when HSR-1/1P/2/
positions for a pan/tilt camera.
2P is selected for the serial port usage. When an HSR-
1/1P/2/2P is connected to the video network station’s
COM1 terminal, if the “HSR” icon does not appear
next to the “COM1” icon, reset the serial port usage by
referring to “Serial Port Settings” on page 18.
The administrator can set and name up to 20 preset
positions for a video camera. Users can then position
the video camera quickly and accurately by merely
recalling a preset position.
1 Click the “Preset Positions” icon on the “Specific
parameter for Sony G20/G21 and Sony D30/D31”
page.
Click the “HSR” icon to display the “Sony HSR
Settings” page.
The “Preset Positions” page appears in a new
window.
Use the
(SETUP) icon to make HSR-1/1P/2/2P
settings from the Web page. Clicking the “Setup” icon
displays the “SETUP MENU”.
The
(MAINTENANCE) icon is used to display
information for servicing an HSR-1/1P/2/2P unit.
Clicking the “MAINTENANCE” icon displays the
“MAINTENANCE MENU”. Refer to the HSR-1/1P/2/
2P Users Guide for details of HSR-1/1P/2/2P settings.
Before making any settings, see the following “HSR-1/
1P/2/2P Setting Precautions”.
2 Observe the sample video camera image while
adjusting the camera position using the [Pan],
[Tilt] and [Zoom] control bars. Refer to “Pan/Tilt/
Zoom Control” on page 28 for details.
3 Enter a name for the preset position in the [Current
position] text box.
HSR-1/1P/2/2P Setting Precautions
• Always click the [SET] button after making a
setting.
To apply changed settings, the [SET] button must be
clicked on each page. Changes to settings will not be
saved unless you click the [SET] button.
4 Click the “Save” icon.
The name of the preset position is added to the
[Preset positions] drop-down list.
5 To delete an existing preset position, select the
name of the position in the [Preset positions] drop-
down list, and click the [Remove] button.
• Display response may slow briefly while settings
are being saved.
Some display slow-down is normal while settings are
being stored in the HSR-1/1P/2/2P: this does not
indicate a problem with the video network station.
6 Click the [Close] button when finished with the
settings.
The “Preset Positions” page closes.
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• Available settings differ according to the type of
HSR connected.
Some settings are different for the HSR-1/1P and
HSR-2/2P, which are automatically detected by the
video network station.
• Time Display Format
The following four display formats are available on
the HSR-1/1P/2/2P “INDICATION CONTROL”
page, which are independent of the video network
server’s “Date & Time” (see page 15).
– “SETUP MENU” - “TIME ADJUSTMENT”
– “SETUP MENU” - “RECORDING FUNCTION”
- [TIMER RECORDING]
– HSR View - “HSR CONTROL” - [TIME
SEARCH]
– HSR View - “HSR CONTROL” - [ALARM
SEARCH] - [ALARM LIST]
• Recording Mode Setting Procedure
To set the recording mode, open the “RECORDING
MODE 1” - “RECORDING MODE 5” pages from
the “RECORDING FUNCTION” page, and set the
following items:
– [CAMERAS]
– [TAPE LENGTH]
– [IMAGE QUALITY]
– Either [TIME MODE] or “RECORDING
CYCLE”
To change these display formats, change the [DATE
FORMAT] and [TIME FORMAT] on the
“INDICATION CONTROL” page.
The HSR-1/1P/2/2P automatically calculates the
value of either [TIME MODE] or “RECORDING
CYCLE” that was not entered when you click the
“SET” button. If the entered value is outside of the
valid setting range, an error message appears, so you
can enter a valid value. To verify the settings, display
the “RECORDING MODE 1” through
“RECORDING MODE 5” pages again.
• Setting the HSR-1/1P/2/2P Communications Speed
to Match the Video Network Station
When changing the [RS-232C] communications
speed on the “REMOTE CONTROL” page, be sure
to also set the video network station communications
speed on the “Serial Port 1 Settings” page (see page
18) to the same value. If these settings are not the
same, the video network station will be unable to
control the HSR-1/1P/2/2P.
• Relationship between HSR-1/1P/2/2P Passwords
and Video Network Station Password
• The “SERVICE USE” Page is for Maintenance
Service
The “SERVICE USE” page in the
“MAINTENANCE MENU” is for maintenance
service. It is password protected to prevent display to
users.
The password entered for “PASSWORD SETTING”
on the “FUNCTION CONTROL” page restricts
operation of the HSR-1/1P/2/2P (which is different
from the “Security” password set for the video
network station – see page 16). However, the system
manager (root user) of the video network station can
change the passwords for any connected HSR-1/1P/2/
2P. The system manager’s password should therefore
be handled carefully.
• Setting and Canceling HSR-1/1P/2/2P Passwords
The password entered for “PASSWORD SETTING”
on the “FUNCTION CONTROL” page may consist
of up to four characters. Asterisks (*) are displayed
when the HSR-1/1P/2/2P password has been set. To
cancel a password, delete the displayed asterisks (*)
and click the Set button with both [USER
PASSWORD] and [CONFIRM PASSWORD] boxes
empty.
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Installation
Modem Setup
ISP (Internet Service Provider) Setup
The (ISP) icon is displayed when [Modem] is
The
(Modem) icon is displayed when [Modem] is
selected for the serial port usage. When a modem is
connected to the video network station, if the
“Modem” icon does not appear next the “COM2” icon,
refer to “Serial Port Settings” on page 18 to reset the
serial port usage.
selected for the serial port usage. The “ISP” icon is
used to set up connection with an “ISP” (Internet
Service Provider). If the “ISP” icon is not displayed,
reset the serial port usage according to “Serial Port
Settings” on page 18.
1 Click the “Modem” icon.
1 Click the “ISP” icon.
The “Modem Settings” page appears.
The “ISP Settings” page appears.
2 Set the necessary items. Settable items are shown
2 Set the necessary items. Settable items are shown
in the table below.
in the table below.
Setting
Description
Setting
Description
Modem Type Select the connected modem. If a
matching modem type cannot be
found, select [Generic].
Select ISP
Select the destination ISP. If a
matching ISP cannot be found, select
[Generic].
Ignore Dial
Tone
Select [NO] to start connecting after
detecting a dial tone, or select [YES] to
start connecting without a dial tone.
Phone
Number
Enter the telephone number of the
connection destination.
Type
Select [Null] if the modem is connected
with a null-modem (crossed) cable, or
[Autodetected Modem] otherwise.
Alternative
Number
Enter the alternate telephone number
to be used if connection cannot be
established with the above number.
Baud Rate
Dial Prefix
Select the communication speed
between the serial port and modem.
User Name
Password
Enter the user name for ISP host login.
Enter the password.
Select either [Tone Dialing (ATDT)] or
[Pulse Dialing (ATDP)] according to
the type of telephone circuit used for
the modem connection.
Connection
Select [Always Open] to allow
unlimited connection to the ISP. Select
[Close after] to limit the connection
time, and enter the time limit (in
seconds). To have the ISP connection
cut automatically after transferring
images, select [Optimized].
Flow Control
Init String
Select [CTS/RTS] if flow control is
available, or [OFF] to disable flow
control.
If [Modem Type] is set to [Generic
Modem], enter the required modem
initialization string.
Redial
Attempts
Enter the number of times to attempt
redialing when a connect attempt fails.
Redial Interval Enter the interval (in seconds)
between redial attempts.
3 Click the “Save” icon to save your settings when
finished.
3 Click the “Save” icon to save your settings when
finished.
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3 Click the “Save” icon.
Video Input Setup
The settings are saved.
The
(Video) icons indicate the video sources
connected to the VIDEO 1 to VIDEO 4 input
terminals. If the serial port usage is set for an HSR-1/
Video Image Settings
1P/2/2P, the
(HSR) icon is displayed at the [1]
Click the
(Image settings) icon to display the
and [2] video input terminals.
“Image Settings for Video 1” dialog box.
An “×” appears to the left of an icon if no video signal
is present at the corresponding input terminal.
This example describes the video input setup
procedure for an EVI-D30/D31/G20/G21 connected to
the S VIDEO input terminal. Set up the other input
terminals similarly.
Clicking the “Video” icon of video input [1] displays
the following screen.
If only the current video source is to be set, select
[Video 1’s] in the [Apply settings to] drop-down list.
Otherwise, if all video sources are to be set together,
select [All Videos’]. Click [OK] to save the settings.
Enabling and Disabling Video Inputs
1 Confirm the [Video 1 is enabled.] box is checked.
z Hint
• For optimum performance, we recommend
clearing the checkboxes for any input terminals
that are not being used.
• When unchecked, the input terminal is displayed
as [Disabled].
2 Check the [Y/C input is disabled.] checkbox.
z Hint
• When the EVI-D30/D31/G20/G21 is connected to
the VIDEO 1 input terminal, this setting is off
(unchecked).
• This setting is not available for video inputs [2] to
[4].
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Installation
Items that can be set are as follows:
If only the current video source is to be set, select
[Video 1’s] in the [Apply detection and settings to]
drop-down list. Otherwise, if all video sources are to
be set together, select [All Videos’]. Then select the
modulation method for the video input: either by
manual setting or automatic detection.
Setting
Description
Display date & time Check this box to display the date
on image
and time with the video image.
Display text
on image
Check this box to display text such
as the camera title with the video
image.
Automatic Setting
Text
Enter the text to display to be
displayed (up to 16 characters).
Clicking the [Start] button initiates testing of the video
source to detect the modulation type to be assigned to
the selected source.
Misc settings Color
Quality
Select whether the video image is to
be displayed as color or
monochrome.
Select one of the five video image
compression ratios. The highest
image quality is [Hyper], but this
requires the largest image file size
and network bandwidth.
Manual Setting
Select a modulation type from the [Camera 1 input]
drop-down list, and click the “Save” icon to save the
selection.
Offset Adjustments
Enter the horizontal display position
of an image as the [X Offset], and
the vertical position as the [Y Offset].
Settable range is –4 to +4 (pixels) for
[X Offset], and –2 to +2 (pixels) for
[Y Offset]. The [Y Offset] setting is
valid only when the image display is
[Fullsize]. Verify the monitor screen
after changing settings, and correct
the setting values if the image does
not display correctly.
z Hint
Several different video modulation standards are
currently used in different regions. The NTSC video
format, generally used in Japan and North America,
consists of images composed of 525 lines of resolution
displayed at 60 fields per second. The PAL (Phase
Alternating Line) video format, which is the common
European television standard, consists of images
composed of 625 lines displayed at 50 fields per
second. The video network station supports NTSC,
PAL and several other standards derived from them.
Setting the Video Input Modulation
Method
Click the
(Video Input/Modulation) icon to
display the “Input/Modulation for Video 1” dialog
box.
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Installation
Modem Setup
ISP (Internet Service Provider) Setup
The (ISP) icon is displayed when [Modem] is
The
(Modem) icon is displayed when [Modem] is
selected for the serial port usage. When a modem is
connected to the video network station, if the
“Modem” icon does not appear next the “COM2” icon,
refer to “Serial Port Settings” on page 18 to reset the
serial port usage.
selected for the serial port usage. The “ISP” icon is
used to set up connection with an “ISP” (Internet
Service Provider). If the “ISP” icon is not displayed,
reset the serial port usage according to “Serial Port
Settings” on page 18.
1 Click the “Modem” icon.
1 Click the “ISP” icon.
The “Modem Settings” page appears.
The “ISP Settings” page appears.
2 Set the necessary items. Settable items are shown
2 Set the necessary items. Settable items are shown
in the table below.
in the table below.
Setting
Description
Setting
Description
Modem Type Select the connected modem. If a
matching modem type cannot be
found, select [Generic].
Select ISP
Select the destination ISP. If a
matching ISP cannot be found, select
[Generic].
Ignore Dial
Tone
Select [NO] to start connecting after
detecting a dial tone, or select [YES] to
start connecting without a dial tone.
Phone
Number
Enter the telephone number of the
connection destination.
Type
Select [Null] if the modem is connected
with a null-modem (crossed) cable, or
[Autodetected Modem] otherwise.
Alternative
Number
Enter the alternate telephone number
to be used if connection cannot be
established with the above number.
Baud Rate
Dial Prefix
Select the communication speed
between the serial port and modem.
User Name
Password
Enter the user name for ISP host login.
Enter the password.
Select either [Tone Dialing (ATDT)] or
[Pulse Dialing (ATDP)] according to
the type of telephone circuit used for
the modem connection.
Connection
Select [Always Open] to allow
unlimited connection to the ISP. Select
[Close after] to limit the connection
time, and enter the time limit (in
seconds). To have the ISP connection
cut automatically after transferring
images, select [Optimized].
Flow Control
Init String
Select [CTS/RTS] if flow control is
available, or [OFF] to disable flow
control.
If [Modem Type] is set to [Generic
Modem], enter the required modem
initialization string.
Redial
Attempts
Enter the number of times to attempt
redialing when a connect attempt fails.
Redial Interval Enter the interval (in seconds)
between redial attempts.
3 Click the “Save” icon to save your settings when
finished.
3 Click the “Save” icon to save your settings when
finished.
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3 Click the “Save” icon.
Video Input Setup
The settings are saved.
The
(Video) icons indicate the video sources
connected to the VIDEO 1 to VIDEO 4 input
terminals. If the serial port usage is set for an HSR-1/
Video Image Settings
1P/2/2P, the
(HSR) icon is displayed at the [1]
Click the
(Image settings) icon to display the
and [2] video input terminals.
“Image Settings for Video 1” dialog box.
An “×” appears to the left of an icon if no video signal
is present at the corresponding input terminal.
This example describes the video input setup
procedure for an EVI-D30/D31/G20/G21 connected to
the S VIDEO input terminal. Set up the other input
terminals similarly.
Clicking the “Video” icon of video input [1] displays
the following screen.
If only the current video source is to be set, select
[Video 1’s] in the [Apply settings to] drop-down list.
Otherwise, if all video sources are to be set together,
select [All Videos’]. Click [OK] to save the settings.
Enabling and Disabling Video Inputs
1 Confirm the [Video 1 is enabled.] box is checked.
zHint
• For optimum performance, we recommend
clearing the checkboxes for any input terminals
that are not being used.
• When unchecked, the input terminal is displayed
as [Disabled].
2 Check the [Y/C input is disabled.] checkbox.
zHint
• When the EVI-D30/D31/G20/G21 is connected to
the VIDEO 1 input terminal, this setting is off
(unchecked).
• This setting is not available for video inputs [2] to
[4].
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Installation
Items that can be set are as follows:
If only the current video source is to be set, select
[Video 1’s] in the [Apply detection and settings to]
drop-down list. Otherwise, if all video sources are to
be set together, select [All Videos’]. Then select the
modulation method for the video input: either by
manual setting or automatic detection.
Setting
Description
Display date & time Check this box to display the date
on image
and time with the video image.
Display text
on image
Check this box to display text such
as the camera title with the video
image.
Automatic Setting
Text
Enter the text to display to be
displayed (up to 16 characters).
Clicking the [Start] button initiates testing of the video
source to detect the modulation type to be assigned to
the selected source.
Misc settings Color
Quality
Select whether the video image is to
be displayed as color or
monochrome.
Select one of the five video image
compression ratios. The highest
image quality is [Hyper], but this
requires the largest image file size
and network bandwidth.
Manual Setting
Select a modulation type from the [Camera 1 input]
drop-down list, and click the “Save” icon to save the
selection.
Offset Adjustments
Enter the horizontal display position
of an image as the [X Offset], and
the vertical position as the [Y Offset].
Settable range is –4 to +4 (pixels) for
[X Offset], and –2 to +2 (pixels) for
[Y Offset]. The [Y Offset] setting is
valid only when the image display is
[Fullsize]. Verify the monitor screen
after changing settings, and correct
the setting values if the image does
not display correctly.
zHint
Several different video modulation standards are
currently used in different regions. The NTSC video
format, generally used in Japan and North America,
consists of images composed of 525 lines of resolution
displayed at 60 fields per second. The PAL (Phase
Alternating Line) video format, which is the common
European television standard, consists of images
composed of 625 lines displayed at 50 fields per
second. The video network station supports NTSC,
PAL and several other standards derived from them.
Setting the Video Input Modulation
Method
Click the
(Video Input/Modulation) icon to
display the “Input/Modulation for Video 1” dialog
box.
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Operation
This chapter describes how to monitor the images
distributed from the server.
3 Enter your user name and password, and click
[OK]. If you don’t know your user name and
password, ask your system administrator.
The monitor screen appears.
z Hint
• The functions of the video network station and the
views and operation of the monitor screen are set by
the system administrator according to the
requirements of the surveillance system. So the
functions and screens shown in this chapter may
differ from those of the actual system you use.
• If you discover a problem with the monitor screen
views or operation, please report it to your system
administrator.
About the Operating Environment
The following operating environment is required to
view video network station images.
• Computer: 350-MHz Pentium III with 64-MB RAM
or more
• Operating System: Windows 95/98, Windows NT 4.0
SP5 or later, or Windows 2000
The monitor screen shows either the Camera view or
HSR view (the above example is the Camera view). A
system setting determines which is displayed initially.
• Web Browser: Internet Explorer 5 or later.
Note
• Up to eight users can be logged on at the same time.
• When viewing the monitor screen, large amounts of
data are sent to the machine. When using a modem to
access the machine, you must perform the following
settings:
– Set video input [Quality] to [High] or less.
– Set the image size to [Fullsize].
– Set the image display to one image only.
– Only control the EVI-D30/D31/G20/G21 or HSR-
1/1P/2/2P from the PC.
Accessing the Monitor Screen
The monitor screen is accessed by a standard Web
browser.
1 Launch the Web browser.
2 Enter the following in the [Address] box of the
Web browser, and press the Return key.
• If the computer used for viewing the monitor screen
is shared with other users, we recommend closing the
Web browser when finished operations. Until the
browser has been closed, even after moving to
another Web page, the password-protected video
network station’s Web page remains accessible, for
example, by clicking the [Back] button.
video network station>/
The “Enter User Name and Password” dialog box
appears. Depending on the system settings, a
monitor screen may also appear now.
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Operation
Camera View Operations
The Camera View displays the video camera images.
Use the screen buttons and icons to switch between
cameras and display modes.
qa
qs
1
2
qd
qf
qg
3
4
5
6
7
8
9
0
1 [ALL] Button
4 [ALARM] Button
Clicking this button switches the monitor screen to the
ALL mode (as shown in the above example). In this
mode, images from the video cameras connected to the
video network station are displayed in two or four
partitions.
Clicking this button changes the monitor screen to the
Alarm mode, which allows searching images or
replaying video when an alarm has occurred. Images
saved using the Snapshot icon can be viewed in the
Alarm mode. Refer to “Viewing Alarm Event Images”
on page 29 for details.
2 [CAM1] to [CAM4] Buttons
Clicking one of these buttons changes the monitor
screen to the Single mode, in which only one video
camera image is displayed. Each button corresponds to
one of the video input terminals (“VIDEO 1” to
“VIDEO 4”) on the video network station. Buttons
corresponding to disabled video input terminals are not
displayed.
5 [ALARM MEMORY] Indicator
Images saved when an alarm event occurs or when the
Snapshot icon is clicked are stored in memory in the
video network station. The amount of available
memory is indicated in seven steps from “E” (empty)
to “F” (full).
6 Users Logged On
3 [SEQ] Button
Shows the number of users logged on to the video
network station.
Clicking this button changes the monitor screen to the
Sequential mode, in which the image from each video
camera is displayed one at a time, switching from one
camera to the next at preset intervals.
7 [HOME] Button
Returns the video camera to the home position.
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8 [PRESET] Drop-Down List
qs Camera Title
Select a preset camera position by name from this list
to set the camera to that fixed position (previously set
by the system administrator).
This is the title of the video camera.
qd Date and Time
This is current date and time.
9 [HSR] Button
Clicking this button changes to the HSR view, in
which images of video cameras connected to an HSR-
1/1P/2/2P can be monitored, and the HSR-1/1P/2/2P
can be controlled. Refer to the “HSR View Mode” on
page 33 for details.
qf Video Camera Images
Clicking at a point in an image causes the video
camera to pan and tilt so that the clicked point
becomes the center of the image.
qg Snapshot Icon
0 [Admin] Button
Clicking this icon saves the displayed image in the
video network station as a [Fullsize] (352 × 240
NTSC) JPEG format file. When two or more images
are displayed, the Snapshot icons are displayed at the
outer corner of the corresponding image.
Clicking this button displays the “Administration
overview” page, where video network station settings
and management can be performed. Access to this
page is normally restricted to the system administrator.
qa Site Name
This is the name assigned to the overall video network
station system.
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Operation
Pan/Tilt/Zoom Control
When an EVI-D30/D31/G20/G21 is connected to a
serial port on the video network station, camera pan,
tilt and zoom can be controlled from the Web page.
The monitor screen must be set to the Single mode
Camera View: click one of the [CAM1] to [CAM4]
buttons, if necessary, to change to the Single mode
Camera View. The Pan/Tilt/Zoom control bars are
displayed around the video source image in the Single
mode.
z Hint
The Pan/Tilt/Zoom functions described here are not
available if disabled by the system administrator.
1
2
3
4
5
1 Image Size Selection Icons
Pan/Tilt/Zoom Control Operation
Clicking this
/
icon switches the image size
between [Fullsize] and [Hugesize].
Video camera pan, tilt and zoom can be controlled by
the following methods.
2 Tilt Control Bar
Controls tilt (up/down movement) of the video camera.
Step
Clicking a triangle at the top, bottom, left or right of
the Pan or Tilt control bar causes the video camera to
move by a single step, equal to about five degrees of
angle.
3 Pan Control Bar
Controls pan (left/right movement) of the video
camera.
4 Zoom Control Bar
Positioning
Controls zooming of the video camera.
Clicking a position on the Pan/Tilt/Zoom control bar
causes the video camera to be repositioned in a
corresponding manner. In the case of zooming, the
video camera zooms as directed.
5 [HOME] Button
Returns the video camera to the home position.
Target
Clicking at a point in an image causes the video
camera to pan and tilt (so the clicked point becomes
the center of the image).
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z Hints
Viewing Alarm Event Images
The quality of images saved during an alarm event
depends on system settings (video input). Also, the
actions that occur in response to an alarm event depend
on system settings (“Layout and Application Wizard”).
• The pop-up window can be set to display or not.
• Switching to the alarm camera image can be disabled.
• The number of images to be saved can be specified.
• The save interval of images can be specified.
• Transfer of saved images to another computer can be
disabled.
The Alarm mode of the Camera View is used to view
images saved during an alarm event. The Alarm mode
provides an Alarm List screen (List display), Alarm
Replay screen (moving image display) and an Alarm
Thumbnail screen (thumbnail display).
z Hint
Images saved using the “Snapshot” icon can also be
viewed from the Alarm mode, in the same way as
alarm event images.
• E-mailing saved images as attachments can be
disabled.
• The alarm event cancel time can be specified.
Alarm Event Actions
The following actions are performed when an alarm
event occurs.
• The alarm trigger, alarm time and images before and
after the alarm event are stored in memory. Stored
images are stored at [Fullsize] (352 × 240 for NTSC).
• The following pop-up window appears on the
monitor screen.
• The image displayed on the screen changes to the
camera that signaled the alarm event.
• A saved image is transferred to another computer by
ftp.
• A saved image is sent as an e-mail attachment to a
pre-specified address.
An alarm is canceled when one of the following
occurs.
• After a preset interval.
• When the [CLOSE] button is clicked in the pop-up
window.
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Operation
Viewing the Alarm List Screen
The alarm contents saved in memory can be displayed
as a list. Clicking the [ALARM] button in the Camera
View displays the Alarm List screen.
1
2
3
4
5
6 7 8
9
1 Alarm Number
5 Alarm Event Date
A serial number (1 to 999) is assigned to each alarm
trigger.
Shows the alarm event date.
6 Alarm Event Time
2 Alarm Image
Shows the alarm event time.
One image is displayed for each trigger event. Clicking
an image switches to the Alarm Replay screen (page
31), where that image is displayed as a moving image.
7 Number of Images (before alarm)
Shows the number of images saved before the alarm
event.
3 Alarm Event Trigger
Shows the alarm event trigger source.
8 Number of Images (after alarm)
Shows the number of images saved after the alarm
event.
4 Camera Number
Shows the camera number.
9 Scroll Bar
Allows scrolling the list when it is longer than one
page.
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Viewing the Alarm Replay Screen
Alarm events saved in memory can be replayed as a
moving image.
Clicking on the desired image on the Alarm List screen
switches to the Alarm Replay screen with the selected
image displayed as a moving image.
3
1
2
4
5
6
1 Alarm Information
4 Movie Control Bar
Shows the alarm event trigger, camera number and
alarm event date and time.
Click the following icons to control play.
• [B] Play
• [X] Pause
2 Alarm Image (moving image)
• [x] Stop
Plays back continuous images from before and after
the saved alarm event as a moving image.
• Position bar: click to choose another play position.
• [M] Step forward one frame
• [m] Step back one frame
3 Image Resize Icon
5 “Thumbnail Display” Icon
Clicking this
/
icon switches the image size
Click to display the Alarm Thumbnail screen.
between [Fullsize] and [Hugesize].
6 “Return to Alarm List” Icon
Click to display the Alarm List screen.
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Operation
Viewing Thumbnails – The Alarm Thumbnail Screen
Alarm events saved in memory can be displayed as
thumbnail images. Click the “Thumbnail Display” icon
on the Alarm Replay screen to display images as
thumbnails.
1
2
5
6
3
4
7
1 “Paging” Icons
5 Page Number
Click to change pages when you have multiple pages
of thumbnails.
Shows the page number.
6 Alarm Images
2 Alarm Information
Shows the alarm event trigger, camera title and alarm
event date and time.
Displays the saved alarm images before and after the
alarm event as thumbnails. Clicking an image switches
to the Alarm Replay screen showing that image.
3 Alarm Event Image
7 [AR] Button
The image at the moment an alarm event occurred is
framed in red.
Click to display the Alarm Replay screen.
4 “Return to Alarm List” Icon
Click to display the Alarm List screen.
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HSR View Mode
Images from the HSR-1/1P/2/2P are displayed in the
HSR View. Screen buttons and icons allow switching
cameras, controlling pan/tilt/zoom, changing display
modes and controlling the HSR-1/1P/2/2P.
Note
When multiple users are logged on at the same time,
operations of other users may cause the HSR View to
change unexpectedly. Check the Users Logged On
field to determine if other users are logged on.
qa
qs
qd
1
2
3
4
5
6
7
8
9
0
qkqj qh qg qf
1 Indicators
2 Camera Number Buttons
A blue indicator appears above a camera number
button to indicate that pan/tilt/zoom control is
available via a connected EVI-D30/D31/G20/G21. If
no video camera ID number has been set in the system
settings, or if an EVI-D30/D31/G20/G21 is not
connected or is turned off, this indicator is colored
gray.
Clicking one of these buttons displays the image from
that video camera.
While monitoring an image, the camera number on the
button corresponds to the video input terminal on the
HSR-1/1P/2/2P. No camera number appears on a
button if the corresponding input terminal has been set
to [DISCONNECT] for the camera connection. When
playing a tape, the camera number buttons are
displayed for those cameras that were on when the tape
was recorded. In this case, no camera number appears
on a button if that camera was set for [NO
RECORDING] at the time the recording was made.
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Operation
3 Display Partition Buttons
qa Connection Status
Clicking one of these icons selects the image monitor
layout. The icons are applicable to the A IMAGE
output of the HSR-1/1P/2/2P, and are functional when
the [A] button qh is selected, or when the [A/B] button
qf and the [A] button 4 are selected. The icons
appear as follows when enabled for use.
Shows the type of HSR unit (HSR-1/1P or HSR-2/2P)
connected to the video network station. If the
connected HSR-1/1P/2/2P is not turned on or
communicating properly, [DISCONNECT] is
displayed.
qs Date and Time
This is current date and time. The system administrator
determines whether the date and time are displayed.
qd Pan/Tilt/Zoom Control Bars
The HSR View can display four to 16 partitions. The
system administrator determines which camera is
assigned to each display partition.
Use to control video camera pan, tilt and zoom.
The bars are displayed and enabled in the following
cases:
• When a video camera capable of pan/tilt/zoom
operation is selected by the numbered buttons.
• When a video camera capable of pan/tilt/zoom
operation is selected by the [B] button qg.
• While output of the A IMAGE and B IMAGE is
displayed by the [A/B] button qf and a video camera
capable of pan/tilt/zoom operation is selected by the
[A] or [B] button 4.
4 [A] and [B] Buttons
These buttons are enabled when [A/B] button qf is
selected. Clicking the [A] button causes the screen
control buttons to affect the [A] image, and clicking
the [B] button causes the screen control buttons to
affect the [B] image.
5 Paging Buttons
If the screen partitions span multiple pages, click these
buttons to change pages.
Refer to “Pan/Tilt/Zoom Control” on page 28 for
details of control bar operations.
qf [A/B] Button
Clicking this button displays A IMAGE and B IMAGE
from the HSR-1/1P/2/2P, on a split screen.
6 Users Logged On
Shows the number of users logged on to the video
network station.
qg [B] Button
Clicking this button displays the B IMAGE from the
HSR-1/1P/2/2P.
7 [HOME] Button
Clicking this button returns the video camera to its
preset (home) position. Its action applies to the image
at which the pan/tilt control bar is displayed.
qh [A] Button
Clicking this button displays the A IMAGE from the
HSR-1/1P/2/2P.
8 [PRESET] Drop-Down List
Select a preset camera position by name from this list
to set the camera to that fixed position (previously set
by the system administrator). Selecting from this list
while the display is partitioned causes the screen to
switch to a single image showing the selected video
camera.
qj [CTR] Button
Clicking this button displays the “HSR CONTROL”
page in a new window, for controlling the HSR-1/1P/
2/2P. Refer to “HSR-1/1P/2/2P Control” below for
details.
9 [Camera] Button
Clicking this button changes to the Camera View.
qk [SEQ] Button
Clicking this button controls the automatic image
switching function of the HSR-1/1P/2/2P, in which the
image from each camera is displayed sequentially,
switching from one camera to the next at preset
intervals. Click the button again to cancel.
0 [Admin] Button
Clicking this button displays the “Admin overview”
page, where video network station settings and
management can be performed. Access to this page is
normally restricted to the administrator.
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4 [PRE-REVERSE PLAY] Button
HSR-1/1P/2/2P Control
This button is enabled when an HSR-2/2P is connected
to the video network station. Clicking this button while
recording with the HSR-2/2P rewinds by the specified
Pre-Reverse Time value, and then plays. This action
(play while recording) is the same as pressing the
PLAY key on the HSR-2/2P while recording.
However, PRE-REVERSE PLAY cannot be started
while recording by clicking the [B] (Play) button on
the “HSR CONTROL” page of the video network
station. Clicking the [B] (Play) button after changing
playing speed while recording results in 1× play speed.
The HSR-1/1P/2/2P is controlled from the [HSR
CONTROL] page, displayed by clicking the [CTR]
button in the HSR View. Functions specific to the
HSR-1/1P and HSR-2/2P are described below. Please
refer to the HSR-1/1P/2/2P Users Guide for details of
other functions.
1
5 [REC END SEARCH] Button
Clicking this button locates the end of the recorded
part of the tape. It duplicates the operation of the Rec
End Search item on the HSR-1/1P/2/2P “Time Search”
Screen.
2
3 4
5
1 [REVERSE] / [FORWARD] Slider
Dragging the slider when playing a video tape varies
the playing speed. Both [FORWARD] and
[REVERSE] playing speed can be adjusted from 1/
30th to 16 times normal. Play is stopped at the center
position.
The slider stops at the point where it is released after
dragging. To resume playing at the new speed after
interrupting play with the [X] (Pause) or [B] (Play)
button, drag the slider again.
2 [ALARM CANCEL] Button
Clicking this button cancels the alarm input to the
HSR-1/1P/2/2P. It can be used to cancel the alarm
before the cancellation interval set for the HSR-1/1P/2/
2P has elapsed.
3 [X] (Pause) Button
Clicking this button during variable speed play with
Slider 1 pauses image play.
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Basic Administration
Basic Administration
Checking the Log File
Log File Information
The log file is saved as a text file that can be opened
with a text editor. The following information is
typically found in the log file.
Recently executed commands are recorded in the log
file on the video network station. The log file is used
to check whether a special event was executed, such as
whether a command was issued before or after an
alarm occurred. It is also used as a troubleshooting tool
to resolve operational problems.
Fri Apr 30 09:56:35 Info :Initialize video decoders
Fri Apr 30 09:56:41 Detection of color standard.
Fri Apr 30 09:56:41 Saa7111Decoder ::Found PAL
BGHI/NTSC M.
Fri Apr 30 09:56:41 Detection of color standard.
Fri Apr 30 09:56:42 Saa7111Decoder ::Found PAL
BGHI/NTSC M.
Log File Display on the Administration
Overview Page
1 Display the video network station monitor screen
in the Web browser, and click the [Admin] button.
The “Administration overview” page (for setting
and administration) appears.
Fri Apr 30 09:56:42 Initialize serial ports device
Drivers
Fri Apr 30 09:56:42 serialHAL ::mode :using RS232
Fri Apr 30 09:56:42 serialHAL ::mode :using RS232
Fri Apr 30 09:56:42 Create Nulldriver,port 2
Fri Apr 30 09:56:42 Initialize Juliette chip
Fri Apr 30 09:56:42 Start script
2 Click the [Network Station] icon.
The [General Settings] screen appears.
Fri Apr 30 09:56:42 Start SoftWatchdog
Fri Apr 30 09:56:42 Create camera device port
connection
3 Click the [View Log File] button.
The “Log file Events” page opens showing all
commands executed since the system was last
restarted.
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Resetting to Factory Defaults from the
Administration Overview Page
Resetting to Factory Defaults
Two procedures are available to return the video
network station to its factory default settings: one
using the RESET switch on the unit, and the other by
remotely accessing the Administration Overview page
from the network.
1 Display a monitor screen in the Web browser, and
click the Admin button.
The “Administration overview” page appears.
2 Click the [Network Station] icon.
Note
The screen display changes to [General Settings].
The following procedure returns all settings, including
the IP address of the device, to the factory default
settings.
3 Click the [Factory Default] button.
A confirmation message appears.
4 Click [OK].
Resetting to Factory Defaults by the
RESET Switch
The video network station settings are returned to their
factory default values.
1 Disconnect the power cable from the video
network station.
2 Insert a long, thin implement to hold the RESET
switch down.
z Hint
The RESET switch is located inside the small hole
between the VIDEO 3 and VIDEO 4 terminals.
3 Reconnect the power cable while holding the
RESET switch down.
4 When the STATUS indicator lights yellow, release
the RESET switch.
After about five seconds, the video network station
reboots.
The video network station settings are returned to their
factory default values.
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Basic Administration
Simultaneous Alarm Input to the HSR-1/1P/2/2P and Video Network
Station Alarm Memory
When alarm recording is initiated by input of an alarm
signal to the HSR-1/1P/2/2P, if the alarm signal is sent
from the HSR-1/1P/2/2P to the video network station,
the alarm function of the video network station acts
simultaneously with the HSR-1/1P/2/2P. In this way,
alarm events recorded on the HSR-1/1P/2/2P can be
easily confirmed on the video network station monitor
without using the alarm search function of the HSR-1/
1P/2/2P.
To confirm alarm events precisely using the video
network station alarm memory as an index, perform an
alarm search using the HSR-1/1P/2/2P.
Connecting the Alarm Device
11 pin (A1)
15 pin
I/O Terminal
Block Connector
Alarm Device
HSR-1/1P/2/2P
SNT-V304
Parallel I/O Terminal
19 pin
12 pin (C1)
Refer to the HSR-1/1P/2/2P Users Guide for details of
alarm device wiring and the HSR-1/1P/2/2P Parallel
I/O Terminal.
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HSR-1/1P/2/2P Settings
Video Network Station Settings
On the “Administration overview” page, select the
“HSR” icon first, and then the “Setup” icon to make
settings on the Setup Menu page. Items not mentioned
below should be set according to the operating
environment.
On the “Administration overview” page, select
[Application] with the “Layout and Application
Wizard” (page 13), and set the following items. Items
not mentioned below should be set according to the
operating environment.
Alarm Input Settings
Refer to the HSR-1/1P/2/2P Users Guide for details of
HSR-1/1P/2/2P alarm input settings.
Setting
Value Description
Alarm pop-up window Disable When set to [Enable], two
items, an alarm
notification window and
HSR-1/1P/2/2P identifier,
are displayed.
Alarm Output Setting
Setting
Value
Switch image when
Alarm ON
Disable Because the HSR-1/1P/2/
2P switches the image
when an alarm occurs,
this does not need to be
[Enable].
REMORT PARALLEL
CONTROL OUTPUT
OUT 1 (pin 15) ALARM
PARALLEL
OUTPUT VOLTAGE
OUT 1 (pin 15) 12 V
Input 1 Alarm
Enabled
On
When a number is
entered for the [Number
of Pre-Alarm Images],
images displayed
Monitor Display Switching Setting
Alarm On at: On
Positive edge
Setting
Value
immediately prior to an
alarm event at the A
terminal of the HSR-1/1P/
2/2P are saved to the
alarm memory of the
video network station.
Therefore, if an image
from another video
IMAGE CONTROL A IMAGE ALARM CHANGE ON
Alarm On at: Off
Negative edge
Number of
pre-alarm
images
0
camera is displayed
immediately before an
alarm, the required image
is not recorded.
z Hint
• To ensure recording of images before an alarm event,
on the “Administration overview” page, select the
[HSR] icon first, and then the [Setup] icon and set the
“RECORDING MODE” to [PRE-ALARM] on the
“RECORDING FUNCTION” page. In this case,
image confirmation is performed at the HSR-1/1P/2/
2P “ALARM SEARCH”. Refer to the HSR-1/1P/2/
2P Users Guide for details of HSR-1/1P/2/2P alarm
recording.
• When four video cameras are connected to HSR-1/
1P/2/2P video input terminals 1 to 4 and the HSR
View is set to display four partitions, if an alarm
event occurs at any camera, the number of images set
for the [Number of PRE-Alarm Images] is saved.
However, in this case, the saved image will consist of
the four displayed partitions.
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Basic Administration
Symptom
Possible
Cause
Remedy
IfYou Suspect a Problem
The
A problem
Confirm that the network cable
is connected correctly by the
following procedure:
If you notice a symptom that leads you to suspect the
video network station may be broken, please check the
following items before contacting your Sony Service
Center.
NETWORK may be
indicator
lights red
present in
the network
connection
cable.
1 Execute a “ping” command
to an existing host on the
network.
2 If a response such as
“…bytes=32 time=2ms” is
received, the cables are
connected properly.
Symptom
Possible
Cause
Remedy
No access
from Web
browser
The IP
address
assigned to assignments:
this unit may
have
already
been
assigned to
another
device.
Use the following procedure to
check for unique IP address
The server
operates
locally, but
not beyond
the router
A protective Contact your system
firewall may administrator.
be installed.
1 Enter the following at an MS-
DOS prompt (command
prompt):
A default
router is
needed.
Check whether a default router
setting is required.
The Web
Prepare a script to run on the
ping <host name or
IP address of video
network station>
server may Web server and replay images
be sent from the video network
overloaded. station to the Internet.
The image
does not
Because
distributed
If several clients attempt to
access the same image at the
2 The cause of the problem
can be determined from the
response received:
refresh even images are same time, memory limitations
when the
“Reload” or
“Refresh”
button in the
Web
browser is
pressed, or
the image
refreshes
slowly (or
both)
large and
complex
(with many number of clients.
may degrade server
throughput. Try reducing the
• bytes=32 time=2ms …
The IP address has already
been assigned. Please
obtain and set another IP
address.
contrast
levels), a
large
amount of
memory is
required for
the file in the
video
• destination host
unreachable
The video network station
is not on a reachable
network node. Please
obtain and set another IP
address.
network
station.
Poor image
quality
Display
Change the computer display
settings may setting to a minimum of 65,000
be incorrect. colors (16 bits). Poor image
quality will result if the display
is set to 256 colors or less.
• request timed out
The IP address has not
been assigned to any
users. It can be assigned to
the video network station.
When
The “arp” command cannot be
used in Windows 95 when the
ARP table is empty. Enter “arp-
a” at an MS-DOS prompt
attempting
to set the
ARP
Lithium Battery Replacement
address in
Windows
95, the ARP empty, execute a “ping”
table might command to an existing host
have been
(command prompt) to display
the ARP table contents. If it is
The lithium battery lasts about two years with normal
use.* When the battery is depleted, the data and time
settings are lost. Contact your Sony Service Center to
have the battery replaced (for a charge).
on the network, and then
download an IP address to the
video network station with the
“arp” command.
empty.
*Presuming the power is normally kept on. If the
power is regularly turned off, battery life can be
expected to be about one year. Actual battery life
depends on the operating conditions.
The
A problem
may be
present in
the power
Confirm that the supplied AC
adapter is connected.
POWER
indicator
does not
light steadily supply.
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Basic Specifications
Operating Voltage 12 V AC
Power Consumption 5.5 W
Operating Temperature
5 to 50 ºC
Network Connection10Base-T or 100Base-TX
Protocols
TCP, IP, HTTP, FTP, SMTP,
NTP, DNS, ICMP, ARP, BOOTP
Pre- and Post Alarm Buffer
Up to 4 MB is available to store
Weight
Approx. 0.8 kg
(excluding AC adapter)
images before and after alarm
events
External Dimensions
145 × 41 × 220 mm (WHD)
Pan/Tilt/Zoom (PTZ)
Security
VIDEO IN Terminals (BNC) × 4
Supports remote control of Sony
EVI-D30/D31/G20/G21 cameras
User-level password protection
VBS, VS signal: 1.0 Vp-p ±0.2 V
with 75-Ω/Hi-Z termination.
NTSC and PAL formats
autodetected
Image Distribution Capabilities
S-VIDEO Terminal (4-pin) × 1
NTSC
Resolution File Size Max. Resolution File Size Max.
(KB) fps * (KB)
fps *
PAL
Y signal: 1.0 Vp-p ±0.2 V @ 75Ω
C signal: 1.0 Vp-p ±0.2 V @ 75Ω
Serial Terminals (9-pin D-Sub/RS232C)
10 to 300 3
3 to 100 30
12 to 360 2
4 to 120 25
704 × 480
704 × 576
COM1: Maximum 230 Kbps
COM2: Maximum 38.4 Kbps,
half-duplex
352 × 240
352 × 288
*Maximum performs presumes one user viewing one
video source. Actual performance depends on
operating environment.
System Requirements
Computer:
350-MHz Pentium III with
64-MB RAM or more
Operating System: Windows 95/98, Windows NT
Supplied Items
AC Adapter (1)
Operating Manual (1)
Warranty Card (1)
4.0 SP5 or later, or Windows
2000
Web Browser:
Administration
Internet Explorer 5 or later
Remote settings and
administration by Web-based
tools
Image Compression Format
JPEG (user-selectable
compression level)
Video Functions
Time stamp overlays
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Basic Specifications
RS-232 Serial Interface Terminal Pin Out
I/O Terminal Block Connector Pin Out
-
-
A3 C3 A4 C4
B
7
A
8
Pin No.
COM1
function function
COM2
1
2
3
4
5
6
5
4
3
2
1
9
8
7
6
1
2
3
4
5
6
7
8
9
NC
CD
-RXD
-TXD
RTS
GND
DSR
RTS
NC
-RXD
-TXD
DTR
GND
DSR
RTS
CTS
RI
Connector width must
not exceed 32 mm.
9
+
10 11 12 13 14 15 16
–
A1 C1 A2 C2 RELAY
Pin
1
Function
Reserved
Reserved
Input 3
Description
Do not use
NC
2
• NC = no connection
Photocoupler input 3: the sash
3
Photocoupler and contacts are electrically
(+)
isolated, so input can be an
external DC voltage or DC power
input/output from pins 9 and 10.
This is a Class A Information Technology Device
conforming to the VCCI (Voluntarily Controlled
Communication Interference) standards for
information processing devices. This device is
designed to be suitable for use in a home
environment, but it may interfere with reception if
used near a radio or television. Please follow the
instructions in the users manual for proper use.
4
5
6
Input 3
Photocoupler
(–)
Input 4
Photocoupler input 4: the sash
Photocoupler and contacts are electrically
(+)
isolated, so input can be an
external DC voltage or DC power
input/output from pins 9 and 10.
Input 4
Photocoupler
(–)
7
Reserved
Reserved
Do not use
8
9
Photocoupler
power
Power for Photocouplers
10
11
Input 1
Photocoupler
(+)
Input 1 Photocoupler input. Same
as Input 3 above.
12
13
14
Input 1
Photocoupler
(–)
Input 2
Photocoupler
(+)
Input 2 Photocoupler input. Same
as Input 3 above.
Input 2
Photocoupler
(–)
15
16
Relay Switch The relay switch is electrically
isolated from the sash and
Relay Switch
connectors.
42
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If an alarm device has mechanically switched or open-
collector outputs that do not need to be electrically
isolated, connect as follows.
Alarm Inputs
Four photocoupler inputs are provided for alarm
inputs. Alarm signals can be connected to any of the
inputs as follows.
Inside server← →Outside server
Pin 9
To use the electrically isolated inputs, the connected
device must have 5 to 20-V DC output, connected as
follows.
Approx. 4.7 kΩ
Pins 3, 5, 11 and 13
Inside server← →Outside server
Pins 4, 6, 12 and 14
Alarm Device
Approx. 4.7 kΩ
Pins 3, 5, 11 and 13
+
5 to 20V DC Output
Pin 10
Mechanically switched
output device
Mechanically
switched output
device
Pins 4, 6, 12 and 14
–
Pin 15
Max. 24V AC/DC
@100 mA
Pin 16
• Refer to the respective manuals for details on setting
up the EVI-D30/D31/G20/G21 and HSR-1/1P/2/2P.
• Please note that specifications and external
appearance may be changed for purposes of
improvement without notification.
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Settings List
Settings List
Settings that can be changed with each wizard and dialog box are as follows.
Asterisks (*) denote items that can be set with the First Time Installation Wizard.
■ Application Design
Layout *
Page
13
Display Format
Display Size
SONY Logo
SEQ
13
13
13
13
Application
Alarm
13
14
■ Network
BOOTP
15
15
15
15
15
15
15
15
15
15
15
15
Internet Address *
Default Router *
Subnet Mask *
Host Name *
Bandwidth Control *
Domain Name *
Primary DNS server *
Secondary DNS server *
Primary Mail server *
Secondary Mail server *
Return Email Address *
■ Network Station
Site Name
15
15
16
16
16
16
16
17
17
17
17
17
Date & Time *
Format
Synchronize/Set
Security *
Password
User
View Parameter List
View Log File
View Release Notes
Restart
Factory Default
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■ COM
RS232/RS422
Page
18
18
18
18
18
19
19
19
20
20
20
20
22
22
22
22
22
22
22
22
22
22
22
22
22
22
22
22
Baud rate
Data bits
Stop bits
Parity
Pan Tilt
Driver
ID
Preset Name
HSR
Setup
Maintenance
Modem
Modem Type
Dial Tone
Type
Baud Rate
Dial Prefix
Flow Control
Init String
ISP
Phone Number
Alternative Number
User Name
Password
Connection
Redial Attempts
Redial Interval
■ Video
Video enable
Display date & time *
Display text
Color *
23
24
24
24
24
24
24
Quality *
Offset
Input/Modulation
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Warranty Card and After Sales Service
Warranty Card and After Sales Service
Warranty Card
• The warranty card should be provided with the server
at the time of purchase.
• Please read the terms on the card, fill in any required
items, and keep it in a safe place.
After Sales Service
If a problem arises, first check for the cause
Refer to this operating manual for the possible causes
and remedy.
If the problem persists, ask for service
Contact your supplier or nearest Sony Customer
Service Center listed in the “Sony Business Product
Customer Service Information”.
Repairs within the warranty period
We will provide repairs according to the terms of the
warranty card. Refer to the warranty card for details.
Repairs outside of the warranty period
If repair is deemed feasible, we will be pleased to
provide repair service according to your instructions
and at your expense.
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